IBM eServer 250 xSeries User Reference Manual

®
xSeries 250
User’s Reference
IBM® xSeries 250
IBM
User’s Reference
SC21-P902-00
NOTE
Before using this information and the product it supports, be sure to read the general information in
“Appendix A. Product warranties and notices,” on page 149.
First Edition (March 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1.Introducing the IBM xSeries 250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What your xSeries 250 offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reliability, availability, and serviceability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Server controls and indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning on the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Information LED panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
3
3
4
6
7
8
9
Chapter 2.Arranging your workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Comfort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glare and lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Air circulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical outlets and cable lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
11
12
12
Chapter 3.Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choices available from the Configuration/Setup main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power-on password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Administrator password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the SCSISelect Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the SCSISelect Utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Choices available from the SCSISelect menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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13
14
18
18
19
20
20
20
Chapter 4.Using the ServerGuide CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup and configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Partition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Typical NOS installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting up or updating multiple servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing your NOS without ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Additional programs included with ServerGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error symptoms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
25
26
26
27
27
27
28
Chapter 5. Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Major components of the xSeries 250 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Component locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I/O board component locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor board component locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor board connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processor board jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory board component locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System reliability considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working inside the server with the power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety information statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the server top cover and bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the media-bay bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working with adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adapter considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a hot-plug PCI adapter (slots 3 through 6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
© Copyright IBM Corp. 2001
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Installing a non-hot-plug PCI adapter (slots 1 and 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cabling example for the ServeRAID adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the LVD SCSI backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a SCSI repeater card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing internal drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internal drive bays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a 5.25-inch removable-media drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing memory-module kits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a microprocessor kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a hot-swap power supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a hot-swap fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Completing the installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the media-bay bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reconfiguring the server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting external options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Input/Output ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parallel port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing or changing the parallel-port assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parallel port connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Auxiliary-device (pointing device) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ultra2 (LVD) SCSI ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI cabling requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSI connector pin-number assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Viewing or changing the serial-port assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial-port connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Universal Serial Bus ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB cables and hubs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
USB-port connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the Ethernet controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Failover for redundant Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet port connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced System Management ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cabling the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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92
93
Chapter 6.Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Event/error logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Small computer system interface messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Diagnostic programs and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Starting the diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Diagnostic error message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Recovering the BIOS code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Identifying problems using status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Power supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Diagnostic panel LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Light Path Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Noncritical Light Path Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Troubleshooting the Ethernet controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Network connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Ethernet controller troubleshooting chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Ethernet controller messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Novell NetWare or IntraNetWare server ODI driver messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
NDIS 4.0 (Windows NT) driver messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
iv
IBM® xSeries 250: User’s Reference
UNIX messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting help, service, and information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting information by fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting help and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the documentation and diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Calling for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchasing additional services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
140
143
145
145
145
145
145
145
146
148
148
Appendix A. Product warranties and notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IBM Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processing date data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic emission notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal Communications Commission (FCC) Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
European Union EMC Directive conformance statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Taiwan electrical emission statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
149
149
149
149
151
157
157
158
158
158
159
159
159
159
160
160
160
160
161
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Contents
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IBM® xSeries 250: User’s Reference
Safety
Before installing this product, read the Safety Information book.
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące
Bezpieczeństwa.
Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni
sulla sicurezza.
© Copyright IBM Corp. 2001
vii
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette
produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Перед установкой продукта прочтите брошюру по технике безопасности
(Safety Information).
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Antes de instalar este producto, lea la Información de Seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
viii
IBM® xSeries 250: User’s Reference
Statement 1
Danger
Electrical current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation, maintenance, or
reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical outlet.
•
Connect to properly wired outlets any equipment that will be attached to this product.
•
When possible, use one hand only to connect or disconnect signal cables.
•
Never turn on any equipment when there is evidence of fire, water, or structural
damage.
•
Disconnect the attached power cords, telecommunications systems, networks, and
modems before you open the device covers, unless instructed otherwise in the
installation and configuration procedures.
•
Connect and disconnect cables as described in the following table when installing,
moving, or opening covers on this product or attached devices.
To connect:
To disconnect:
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
ix
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. If your system has a module containing
a lithium battery, replace it only with the same module type made by the same
manufacturer. The battery contains lithium and can explode if not properly used,
handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters)
are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could result in
exposure to hazardous laser radiation. There are no serviceable parts inside the device.
•
Use of controls or adjustments or performance of procedures other than those specified
herein might result in hazardous radiation exposure.
Danger
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the
following. Laser radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
x
IBM® xSeries 250: User’s Reference
Statement 4
≥18 kg (39.7 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power supply do not
turn off the electrical current supplied to the device. The device also might have more
than one power cord. To remove all electrical current from the device, ensure that all
power cords are disconnected from the power source.
1
2
3
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xii
IBM® xSeries 250: User’s Reference
Chapter 1. Introducing the IBM xSeries 250
Your IBM®
xSeries 250 server is a high-performance server with the
capability of microprocessor upgrade to a symmetric multiprocessing (SMP) server. It
is ideally suited for networking environments that require superior microprocessor
performance, efficient memory management, flexibility, and large amounts of reliable
data storage.
Performance, ease of use, reliability, and expansion capabilities were key
considerations during the design of your server. These design features make it
possible for you to customize the system hardware to meet your needs today, while
providing flexible expansion capabilities for the future.
Your IBM xSeries 250 server comes with a three-year limited warranty and IBM Server
Start Up Support. If you have access to the World Wide Web, you can obtain up-todate information about your xSeries 250 model and other IBM server products at the
following World Wide Web address: http://www.ibm.com/eserver/xseries
© Copyright IBM Corp. 2001
1
Features and specifications
The following table provides a summary of the features and specifications for your
xSeries 250 server.
Microprocessor:
Video:
Environment:
•
Intel® Pentium® III Xeon™
•
S3 video controller
•
•
32 KB of level-1 cache
•
Compatible with SVGA and VGA
•
1 MB of level-2 cache (minimum)
•
4 MB video memory
•
Expandable to four
microprocessors
Size:
Memory:
•
Maximum: 16 GB
•
Type: ECC, SDRAM, Registered
DIMMs
•
Slots: 4-way interleaved, 16 slots
•
Height: 356 mm (14 in.)
•
Depth: 650 mm (25.6 in.)
•
Width: 440 mm (17.3 in.)
•
Weight: 34.4 kg (76 lb.) to 61 kg
(134 lb.) depending upon
configuration
Drives standard:
Integrated functions:
•
Diskette: 1.44 MB
•
•
CD-ROM: IDE
Advanced System Management
processor
•
Dual Ultra2 (LVD) SCSI
controller, one external port, one
internal port
•
One 10BASE-T/100BASE-TX
AMD Ethernet controller
LVD SCSI Backplane:
•
Two serial ports
•
Ultra160 capable
•
One parallel port
•
Two SCSI channels, each with
five connectors, in a split
configuration
•
Two Universal Serial Bus ports
•
Keyboard port
•
Mouse port
•
Video port
•
One management port
•
Two Advanced System
Management Interconnect ports
Expansion bays:
•
Hot-swap: 10 slim-high
•
Non-hot-swap: Two 5.25-inch
•
Supports a maximum of 10 slimhigh hard disk drives
PCI expansion slots:
•
Four 33 MHz 64-bit hot-plug
•
Two 66 MHz 64-bit non-hot-plug
Hot-swap power supplies:
•
Sound power, idle: 6.3 bel
maximum
Minimum: Two
•
Sound power, operating: 6.3 bel
maximum
•
Maximum: Four
•
Sound pressure, idle: 49 dBa
maximum
•
Three for redundancy
Redundant cooling:
•
Sound pressure, operating: 49
dBa maximum
•
Four hot-swap fan assemblies
Table 1. Features and specifications.
2
IBM® xSeries 250: User’s Reference
—
Server on: 10º to 35º C (50º to
95º F). Altitude: 0 to 914 m
(3000 ft.)
—
Server on: 10º to 32º C (50º to
89.6º F). Altitude: 914 m
(3000 ft.) to 2133 m (7000 ft.)
—
Server off: 10º to 43º C (50º to
110º F). Maximum altitude:
2133 m (7000 ft.)
Humidity:
—
Server on: 8% to 80%
—
Server off: 8% to 80%
Heat output:
Approximate heat output in British
Thermal Units (BTU) per hour
•
Minimum configuration: 1023.9
BTU
•
Maximum configuration: 2764.6
BTU
Electrical input:
•
Sine-wave input (50-60 Hz)
required
•
Input voltage low range:
•
Acoustical noise emissions:
250 Watt (115-230 V ac)
•
•
Air temperature:
•
—
Minimum: 90 V ac
—
Maximum: 137 V ac
Input voltage high range:
—
Minimum: 180 V ac
—
Maximum: 265 V ac
Input kilovolt-amperes (kVA)
approximately:
—
Minimum: 0.08 kVA
—
Maximum: 0.52 kVA
Notices used in this book
The caution and danger notices also appear in the multilingual Safety Information book
provided on the IBM xSeries Documentation CD that comes with your xSeries product.
Each notice is numbered for easy reference to the corresponding notices in the safety
book.
The following types of notices are used in this book:
•
Note: These notices provide important tips, guidance, or advice.
•
Important: These notices provide information or advice that might help you
avoid inconvenient or problem situations.
•
Attention: These notices indicate possible damage to programs, devices, or data.
An attention notice is placed just before the instruction or situation in which
damage could occur.
•
Caution: These notices indicate situations that can be potentially hazardous to
you. A caution notice is placed just before the description of a potentially
hazardous procedure step or situation.
•
Danger: These notices indicate situations that can be potentially lethal or
extremely hazardous to you. A danger notice is placed just before the description
of a potentially lethal or extremely hazardous procedure step or situation.
What your xSeries 250 offers
The unique design of your server takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, and memory protection. Your server combines:
•
Impressive performance using an innovative approach to SMP
Your server supports up to four Pentium III Xeon microprocessors. Your server
comes with one microprocessor installed; you can install additional
microprocessors to enhance performance and provide SMP capability.
•
Large data-storage and hot-swap capabilities
All models of the server support up to 10 slim-high hot-swap hard disk drives.
This hot-swap feature enables you to remove and replace hard disk drives without
turning off the server.
•
Hot-plug peripheral component interconnect (PCI) adapter capabilities
Your server has four hot-plug slots for Active PCI ™ adapters. With operating
system support, you can replace failing hot-plug PCI adapters without turning off
the server. If the hot-add feature is supported by your operating system and the
PCI adapter, you can also add PCI adapters in these slots without turning off the
server.
•
Redundant cooling and power capabilities
The redundant cooling and hot-swap capabilities of the fans in your server enable
continued operation if one of the fans fails, because you can replace a failing fan
without turning off the server.
The server comes standard with two 250-watt power supplies. You can install one
additional power supply to support redundancy for a typical configuration.
•
Large system memory
The memory bus in your server supports up to 16 GB of system memory. The
memory controller provides error correcting code (ECC) support for up to 16
industry-standard, 3.3 V, 168-pin, 8-byte, registered, dual inline memory modules
(DIMMs). The memory controller also provides Chipkill™ memory protection.
Chapter 1. Introducing the IBM xSeries 250
3
Chipkill memory protection is a technology that protects the system from
component failure on a DIMM.
•
System-management capabilities
You can use the system-management software that is included with your server to
manage the functions of the server locally and remotely. Refer to the
documentation that comes with your system-management software for more
information.
Your server comes with an Advanced System Management processor.
Note: The Advanced System Management processor is sometimes referred to as
the service processor.
Refer to “Advanced System Management ports” on page 92 for more information.
•
Integrated network environment support
Your server comes with an Ethernet controller. This Ethernet controller has an
interface for connecting to 10-Mbps or 100-Mbps networks. The server
automatically selects between 10BASE-T and 100BASE-TX. The controller
provides full-duplex (FDX) capability, which enables simultaneous transmission
and reception of data on the Ethernet local area network (LAN).
•
Redundant network-interface card
The addition of an optional, redundant network interface card (NIC) provides a
failover capability to a redundant Ethernet connection. If a problem occurs with
the primary Ethernet connection, all Ethernet traffic associated with this primary
connection is automatically switched to the redundant NIC. This switching occurs
without data loss and without user intervention.
•
IBM ServerGuide CDs
The ServerGuide CDs included with your server provide programs to help you
set up your server and install the network operating system (NOS). The
ServerGuide program detects the hardware options that are installed, and
provides the correct configuration programs and device drivers. In addition, the
ServerGuide CDs include a variety of application programs for your server.
For more information about the ServerGuide CDs, see “Chapter 4. Using the
ServerGuide CDs,” on page 23.
Reliability, availability, and serviceability
Three of the most important features in server design are reliability, availability, and
serviceability (RAS). These factors help to ensure that the integrity of the data stored
on your server; that your server is available when you want to use it; and that should
a failure occur, you can easily diagnose and repair the failure with minimal
inconvenience.
The following is an abbreviated list of the RAS features that your server supports.
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Active PCI (hot-plug) adapter slots
Alert on LAN™ capability
Ambient temperature monitoring
Automatic error retry/recovery
Automatic restart after a power failure
Backup basic input/output system (BIOS) switching under the control of the
service processor
Built-in, menu-driven electronically erasable programmable ROM (EEPROM)
based diagnostics
Built-in temperature/fan/voltages monitoring
Chipkill memory protection
Cooling fans with speed-sensing capability (hot-swap)
IBM® xSeries 250: User’s Reference
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Customer support center 24 hours per day, 7 days a week1
Error codes and messages
Error correcting code (ECC) L2 cache
ECC FSBs
ECC memory
Fast power-on self-test (POST)
Fault-resistant startup
45°C (113°F) normal operating temperature for hard disk drives
Hot-plug Universal Serial bus (USB) keyboard and mouse
Hot-swap drive bays
Hot-swap hard disk drives
Information and diagnostic light-emitting diode (LED) panels
Integrated Advanced System Management processor subsystem provides control
for remote system management
Light Path Diagnostics™ (LED panel)
Memory scrubbing and Predictive Failure Analysis™ (PFA) (background and real
time)
Menu-driven setup, system configuration, SCSISelect configuration, and
diagnostic programs
Microcode and diagnostic levels available
NIC failover support
Parity checking on the small computer system interface (SCSI) bus and PCI buses
Power and temperature monitoring
Power Managed - Advanced Configuration and Power Interface (ACPI) level
Power-on self-test (POST)
Power-supply redundancy monitoring
Predictive Failure Analysis™ (PFA) alerts
Processor serial number access
Redundant Ethernet capabilities (with optional adapter)
Redundant hot-swap cooling
Redundant hot-swap power supplies
Remote Connect
Remote system problem-determination support
Standard cables present detection
Standby voltage for system management features and monitoring
System auto-configuring from a configuration menu
System error logging (POST and Advanced System Management processor)
System management monitoring via Intra-Integrated Circuit (I2C) bus
Upgradable flash read-only memory (ROM) resident code
Upgradable POST, basic input/output system (BIOS), diagnostics, and Advanced
System Management processor microcode
Vital Product Data (VPD) on processors, processor board, I/O board, power
supplies, hard disk drive backplane, power backplane, and voltage regulator
modules (VRMs)
Wake on LAN™ capability
Wake on Ring capability
Windows NT failover support
xSeries Server Management
1.Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.
Chapter 1. Introducing the IBM xSeries 250
5
Server controls and indicators
The following illustration shows the controls and indicators on the server.
Information LED panel
Power-control button
Reset button
Diskette drive in-use light
Diskette-eject button
CD-ROM drive in-use light
CD-ROM eject/load button
Hard-disk drive
activity light
Hard-disk drive
status light
Hard-disk drive status light: Each hot-swap drive has a status light. When this
amber light is on continuously, the drive has failed. If an optional IBM
ServeRAID™ adapter is installed in the server, when the light flashes slowly (one
flash per second), the drive is being rebuilt. When the light flashes rapidly (three
flashes per second), the controller is identifying the drive.
Hard-disk drive activity light: Each hot-swap drive has a hard-disk activity light.
When this green light is flashing, the drive is being accessed.
CD-ROM eject/load button: Press this button to eject or retract the CD-ROM tray.
CD-ROM drive in-use light: When this light is on, the CD-ROM drive is being
accessed.
Diskette-eject button: Press this button to eject a diskette from the drive.
Diskette drive in-use light: When this light is on, the diskette drive is being
accessed.
Reset button: Press this button to reset the server and run the power-on self-test
(POST).
Power control button: Press this button to manually turn on or off the server.
6
IBM® xSeries 250: User’s Reference
Statement 5
CAUTION:
The power control button on the device and the power supply do not turn off the
electrical current supplied to the device. The device also might have more than one
power cord. To remove all electrical current from the device, ensure that all power cords
are disconnected from the power source.
1
2
3
Information LED panel: The lights on this panel give status information for your
server. See “Information LED panel” on page 9.
Turning on the server
Turning on the server refers to the act of plugging the power cord of your server into
the power source and starting the operating system.
The server can start in any of the following ways:
•
You can press the power-control button on the front of the server to start the
server.
Notes:
1.
You can install a circular disk over the power-control button to prevent
accidental manual power-off. This disk, known as the power-control button
shield, comes with your server.
2.
After you plug the power cord of your server into an electrical outlet, wait
approximately 20 seconds before pressing the power-control button. During
this time, the Advanced System Management processor is initializing;
therefore, the power-control button does not respond.
•
If the server is turned on and a power failure occurs, the server will start
automatically when power is restored.
•
If the server is turned on, a power failure occurs, and unattended-start mode is
enabled in the Configuration/Setup Utility program, the server will start
automatically when power is restored.
•
If AC power is present, the server is off, and the wake-up feature is enabled in the
Configuration/Setup Utility program, the wake-up feature will turn on the server
at the set time.
•
If AC power is present, the server is off, and ring-signal detect is enabled in the
Configuration/Setup Utility program, you can turn on the server by telephone
input.
Chapter 1. Introducing the IBM xSeries 250
7
•
If your operating system supports the system-management software, the systemmanagement software can turn on the server.
•
If your operating system supports the Wake on LAN feature, the Wake on LAN
feature will turn on the server at the set time.
Note: For more detailed information about the Wake on LAN feature, refer to the
documentation that comes with the Wake on LAN adapter and cables.
Turning off the server
Turning off the server refers to the act of disconnecting the server from the power
source.
You can turn off the server in any of the following ways:
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power source.
1
2
3
•
You can press the power-control button on the front of the server. If this feature is
supported by your operating system, this starts an orderly shutdown of the
operating system, and places the server in standby mode.
Note: After turning off the server, wait at least five seconds before you press the
power-control button to turn on the server again.
•
You might need to press and hold the power-control button for more than four
seconds to cause an immediate shutdown of the server and to force the power off.
You can use this feature if the operating system stops functioning.
•
You can disconnect the server power cords from the electrical outlets to shut off
all power to the server.
Note: After disconnecting the power cords, wait about 15 seconds for your
system to stop running. Watch for the power-on light on the information
panel to stop blinking.
8
IBM® xSeries 250: User’s Reference
Information LED panel
The following illustration shows the status lights on the Information LED panel.
POST-complete
System power
OK
System error
Hard disk drive
activity
1
2
3
4
100 LINK TX
MB OK
RX
Information
Processor
activity
Ethernet speed
Ethernet-link
status
Ethernet
transmit/receive
activity
System error light: This amber light is on when a system error occurs. A light on
the diagnostics LED panel will also be on to further isolate the error. (For more
information, see “Diagnostic panel LEDs” on page 126.)
Information light: When this amber light is on, the server power supplies are
nonredundant or some other noncritical event has occurred. The event is recorded
in the Event log. See “Choices available from the Configuration/Setup main
menu” on page 14 for instructions on viewing the Event log.
Ethernet transmit/receive activity light: When this green light is on, there is
activity between the server and the network.
Ethernet-link status light: When this green light is on, there is an active
connection on the Ethernet port.
Ethernet speed 100 Mbps light: When this green light is on, the Ethernet speed is
100 Mbps. When the light is off, the Ethernet speed is 10 Mbps.
Processor activity lights: One or more of these green lights are on when there is
microprocessor activity. The number of lights that are on indicates the number of
microprocessors with activity.
Hard-disk drive activity light: This green light flickers when there is activity on a
hard disk drive.
System power light: When this green light is on, power is present in the server.
When this light flashes, the server is in standby mode (the system power supply is
turned off and ac current is present). When this light is off, the power subsystem,
the ac power, or a light has failed.
Attention: If the system power light is off, it does not mean there is no electrical
current present in the server. The light might be burned out. To remove all
electrical current from the server, you must unplug the server power cords from
the electrical outlets or from the uninterruptible power device.
POST-complete light: This green light is on when the power-on self-test (POST)
completes without any errors.
Chapter 1. Introducing the IBM xSeries 250
9
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IBM® xSeries 250: User’s Reference
Chapter 2. Arranging your workspace
To get the most from your server, arrange both the equipment you use and your work
area to suit your needs and the kind of work you do. Your comfort is of foremost
importance, but light sources, air circulation, and the location of electrical outlets also
can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines
to help you find a position that suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can make a
big difference. The backrest and seat should adjust independently and provide good
support. The seat should have a curved front to relieve pressure on the thighs. Adjust
the seat so that your thighs are parallel to the floor and your feet are either flat on the
floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists in
a neutral, comfortable position. Try to keep a light touch on the keyboard and your
hands and fingers relaxed. You can change the angle of the keyboard for maximum
comfort by adjusting the position of the keyboard feet.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the
monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and
position it so you can view it without having to twist your body. Also position other
equipment you use regularly, such as the telephone or a mouse, within easy reach.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights,
windows, and other light sources. Even reflected light from shiny surfaces can cause
annoying reflections on your monitor screen. Place the monitor at right angles to
windows and other light sources, when possible. Reduce overhead lighting, if
necessary, by turning off lights or using lower wattage bulbs. If you install the
monitor near a window, use curtains or blinds to block the sunlight. You might have
to adjust the Brightness and Contrast controls on the monitor as the room lighting
changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter
placed over the screen might be helpful. However, these filters might affect the clarity
of the image on the screen; try them only after you have tried all other methods of
reducing glare.
Dust buildup compounds problems that are associated with glare. Remember to clean
your monitor screen periodically using a soft cloth that is moistened with a
nonabrasive liquid glass cleaner.
© Copyright IBM Corp. 2001
11
Air circulation
Your server and monitor produce heat. Your server has one or more fans that pull in
fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking
the air vents can cause overheating, which might result in a malfunction or damage.
Place the server and monitor so that nothing blocks the air vents; usually, 15 cm (6
inches) of air space is sufficient. Also, make sure that the vented air is not blowing on
someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that connect
to the monitor, printer, and other devices might determine the final placement of your
server.
When arranging your workspace:
•
Avoid the use of extension cords. When possible, plug the server power cords
directly into electrical outlets.
•
Keep power cords and cables neatly routed away from walkways and other areas
where they might get kicked accidentally.
For more information about power cords, see “Power cords” on page 161.
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IBM® xSeries 250: User’s Reference
Chapter 3. Configuring your server
The following configuration programs are provided with your server:
•
Configuration/Setup Utility
This program is part of the basic input/output system (BIOS) code that comes with
your server. You can use this program to configure serial and parallel port
assignments, change interrupt request (IRQ) settings, change the drive startup
sequence, set the date and time, and set passwords. See “Using the
Configuration/Setup Utility program” for more information.
•
SCSISelect Utility
With the built-in SCSISelect Utility program, you can configure the devices
attached to the integrated SCSI controller. See “Using the SCSISelect Utility
program” on page 20 for more information.
•
ServerGuide CDs
The ServerGuide CDs include software setup and installation tools that are
specifically designed for IBM xSeries servers. You can use these CDs during the
initial installation of your server to configure the server hardware and simplify
your network operating system installation. The ServerGuide CDs also contain a
collection of application programs, which you can install after your server is up
and running. See “Chapter 4. Using the ServerGuide CDs,” on page 23 for more
detailed information.
•
ServeRAID programs
The ServeRAID programs come with the optional ServeRAID adapters. If your
server has a ServeRAID adapter installed, you must use the ServeRAID
Configuration program to define and configure your disk-array subsystem before
you install your operating system. Refer to the information that comes with your
ServeRAID adapter for details on ServeRAID adapters and controllers.
Using the Configuration/Setup Utility program
This section provides the instructions needed to start the Configuration/Setup Utility
program and descriptions of the menu choices available.
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program:
1.
Turn on the server and watch the monitor screen.
2.
When the message Press F1 for Configuration/Setup appears, press F1.
Note: If you have set both levels of passwords (user and administrator), you
must enter the administrator password to access the full
Configuration/Setup menu.
3.
© Copyright IBM Corp. 2001
Follow the instructions that appear on the screen.
13
Choices available from the Configuration/Setup main
menu
From the Configuration/Setup Utility main menu, you can select settings that you
want to change. The Configuration/Setup Utility main menu is similar to the
following:
IBM Server Setup - © IBM Corporation 2001
Configuration/Setup Utility
System Summary
System Information
Devices and I/O Ports
Date and Time
System Security
Start Options
Advanced Setup
Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit
< > < > Move
<Enter> Select
Notes:
1.
You can press F1 to display Help information for a selected menu item.
2.
The choices on some menus might differ slightly, depending on the BIOS version
in your server.
Descriptions of the choices available from the main menu are as follows:
•
System Summary
Select this choice to display configuration information. This includes the type and
speed of the microprocessors and the amount of memory installed.
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility
menus.
•
System Information
Select this choice to display information about your server. Changes that you
make on other menus might appear on this summary screen. You cannot edit any
fields. The System Information choice appears only on the full
Configuration/Setup Utility main menu.
— Product Data
Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the
BIOS stored in the flash electronically erasable programmable ROM
(EEPROM).
14
IBM® xSeries 250: User’s Reference
— System Card Data
Select this choice to view vital product data (VPD) for some server
components.
•
Devices and I/O Ports
Select this choice to view or change the assignments for devices and input/output
ports. This choice appears only on the full Configuration/Setup Utility main
menu.
•
Date and Time
Select this choice to set the system date and time and to change the system time
sent to the Advanced System Management Processor (service processor) when the
server is started. This choice appears only on the full Configuration/Setup Utility
main menu.
The system time is in a 24-hour format: hour:minute:second.
You can set a time delta to be added or subtracted from the system time that is
sent to the service processor (Advanced System Management Processor) each
time the server is started. Use the number keys to enter the hours and minutes
and + or − to add or subtract from the system time. If you want the system clock
time to be the same as the Advanced System Management Processor clock time,
leave the value set at its default of 0.
•
System Security
Select this choice to set passwords or a system owner’s name. This choice appears
only on the full Configuration/Setup Utility main menu.
You can implement two levels of password protection:
— Power-on Password
Select this choice to set or change a power-on password. See “Using
passwords” on page 18 for more information.
— Administrator Password
Select this choice to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the processor board.
The administrator password provides access to all choices on the
Configuration/Setup Utility main menu. You can set, change, or delete both
the administrator and power-on passwords, and allow a power-on password
to be changed by the user.
See“Using passwords” on page 18 for more information.
— System Owner’s Name
Select this choice to specify a system owner’s name, which will display during
POST. You can remove or change the name only from the System Security
menu. You can use any combination of up to 16 characters for the system
owner’s name.
•
Start Options
Select this choice to view or change the start options. This choice appears only on
the full Configuration/Setup Utility main menu. Start options take effect when
you start your server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock starts on or off. You also
can enable the server to run without a diskette drive, monitor, or keyboard.
Chapter 3. Configuring your server
15
The server uses a startup sequence to determine the device from which the
operating system loads. For example, you can define a startup sequence that
checks for a startable diskette in the diskette drive, then checks the hard disk
drive in bay 1, and then checks a network adapter.
You also can select which PCI SCSI adapter is given boot precedence. The first
drive that is attached to the selected adapter will be assigned drive number 80L
and the operating system will start from that drive. The default for boot
precedence is Disabled. The range of choices depends upon the number of PCI
SCSI adapters installed in the server.
You can enable a virus-detection test that checks for changes in the master boot
record at startup. You also can choose to run POST in the enhanced mode or the
quick mode.
•
Advanced Setup
Select this choice to change values for advanced hardware features, such as cache
control, and PCI configuration. This choice appears only on the full
Configuration/Setup Utility main menu.
A warning message appears above the choices on this menu to alert you that the
system might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
— Processor Serial Number Access
Select this choice to identify if the microprocessor serial number in the
microprocessor is readable.
— Core Chipset Control
Select this choice to modify settings that control features of the core chip set.
Attention: Do not make changes here unless directed to do so by an IBM
authorized service representative.
— Cache Control
Select this choice to enable or disable the microprocessor cache. In addition,
you can define the microprocessor cache type as write-back (WB) or writethrough (WT). Selecting write-back mode will provide the maximum system
performance.
— PCI Slot/Device Information
Select this choice to view and identify system resources used by PCI devices.
PCI devices automatically communicate with the server configuration
information. This usually results in automatic configuration of a PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The save, restore and load default
settings choices on the main menu of the Configuration/Setup Utility do not
save the PCI Slot/Device Information settings.
After making changes, select:
–
Save and exit the PCI Utility to save the changes and return to the
Advanced Setup choice.
–
Exit the PCI Utility without saving changes to ignore the changes,
restore the previous settings, and return to the Advanced Setup choice.
PCI Device Control allows you to enable or disable the integrated SCSI,
video, and Ethernet controllers. You can also enable or disable PCI slots from
this menu.
–
16
IBM® xSeries 250: User’s Reference
The default setting is Enable for all the controllers and PCI slots. If you
select Disable, the system will not configure the disabled device and the
operating system will not see the device. (This is equivalent to
unplugging the device.)
–
If the on-board SCSI controller is disabled and no other controller and
mass storage device are installed, operating system startup cannot occur.
–
If the video controller is disabled and no video adapter is installed, the
server will have no video capability. However, turning the server off and
on three times without completing POST results in a default startup that
enables video again.
— Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
server can automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, use the arrow keys to highlight the
bank that you want to enable; then, use the arrow keys to select Enable.
•
System Service Processor Settings
Select this choice to enable or disable power supply redundancy monitoring.
•
Event/Error Logs
Select this choice to view or clear error logs.
— Select Clear error logs to clear the error or event log.
— Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST.
— Select System Event/Error Log to view the system event/error log. The
system event/error log contains all the system error and warning messages
that the system has generated. You can use the arrow keys to move between
pages in the system event/error log.
•
Save Settings
Select this choice to save your customized settings.
•
Restore Settings
Select this choice to delete your changes and restore the previous settings.
•
Load Default Settings
Select this choice to cancel your changes and restore the factory settings.
•
Exit Setup
If you have made any changes, the program will prompt you to save the changes
or exit without saving the changes.
Chapter 3. Configuring your server
17
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement two levels of protection:
power-on password and administrator password.
Power-on password
After you set a power-on password, you can enable the unattended-start mode. This
locks the keyboard and mouse, but allows the server to start the operating system.
The keyboard and mouse remain locked until you enter the correct password.
You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your
power-on password. Keep a record of your password in a secure place. When a
power-on password is set, POST does not complete until you enter the password. If
you forget the power-on password, you can regain access to the server through one of
the following methods:
•
If an administrator password is set, enter the administrator password at the
power-on prompt. Start the Configuration/Setup Utility program and change the
power-on password.
•
Remove the battery and then reinstall the battery (see “Replacing the battery” on
page 143).
•
Change the position of the password override switch. You can then start the
Configuration/Setup Utility program and change the power-on password.
The following illustration shows the location of the power-on password override
jumper block (J48).
Power-on
password override
jumper block (J48)
18
IBM® xSeries 250: User’s Reference
Administrator password
Select this choice to set an administrator password. The administrator password
provides access to all choices on the Configuration/Setup Utility main menu. You can
set, change, or delete both the administrator and power-on passwords, and allow a
power-on password to be changed by the user.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the processor board.
The following table provides a summary of the password features.
Type of password
Power-on password
Administrator
password
Administrator and
power-on password
Results
•
Enter the password to complete the system startup.
•
All choices are available on the Configuration/Setup Utility
main menu.
•
No password is required to start the system.
•
Enter the password to access the Configuration/Setup
Utility program.
•
All choices are available on the Configuration/Setup Utility
main menu.
•
You can enter either password to complete the system
startup.
•
The administrator password provides access to all choices
on the Configuration/Setup Utility main menu. You can set,
change, or delete both the administrator and power-on
passwords, and allow a power-on password to be changed
by the user.
•
The power-on password provides access to a limited set of
choices on the Configuration/Setup Utility main menu. This
limited access might include changing or deleting the
power-on password.
Table 2. Power-on and administrator password features.
Chapter 3. Configuring your server
19
Using the SCSISelect Utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can use
to:
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
•
Perform a low-level format on a SCSI hard disk
The following sections provide the instructions needed to start the SCSISelect Utility
program and descriptions of the menu choices available.
Note: If your server has a redundant array of independent disks (RAID) adapter
installed, use the configuration method supplied with the RAID adapter to
view or change SCSI settings for attached devices.
Starting the SCSISelect Utility program
To start the SCSISelect Utility program:
1.
Turn on the server.
2.
When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
Note: If an administrator password has been set, a prompt appears asking you to
enter the password to start the SCSISelect Utility program.
3.
When prompted, select either channel A or channel B.
4.
Use the arrow keys to select a choice from the menu.
5.
•
Press Esc to return to the previous menu.
•
Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
Choices available from the SCSISelect menu
The following choices appear on the SCSISelect Utility menu:
•
Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the SCSI
controller to its default values, press F6; then, follow the on-screen instructions.
You can view or change the following controller settings:
— Host Adapter SCSI ID
Select this choice to view the SCSI controller ID, which is usually 7.
— SCSI Parity Checking
Select this choice to view the assigned value of Enabled.
— Host Adapter SCSI Termination
Select this choice to view the assigned value of Enabled.
— Boot Device Options
Select this choice to configure startable-device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
20
IBM® xSeries 250: User’s Reference
— SCSI Device Configuration
Select this choice to configure SCSI-device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate is the transfer rate for Ultra SCSI
devices.
–
The transfer rate for Ultra160 LVD devices is 160.0 Mbps.
–
The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.
–
The transfer rate for Fast SCSI devices is 20.0 Mbps.
— Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options. These options include enabling support for large hard disk drives
and support for drives with UltraSCSI speeds.
•
SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the server and watch
the SCSISelect messages as each drive starts. After the drive that you want
to view or format starts, press Ctrl+A.
•
Format Disk
Attention: The Low-Level Format program erases all data and programs.
Select this choice to perform a low-level format on a hard disk drive. Depending
on the hard disk drive capacity, the Low-Level Format program could take up to
two hours.
Use the Low-Level Format program:
— When you are installing software that requires a low-level format
— When you get recurring messages from the diagnostic tests directing you to
run the Low-Level Format program on the hard disk drive
— As a last resort before replacing a failing hard disk drive
Note: If your server has a PCI RAID adapter installed, refer to the RAID adapter
documentation for instructions for performing low-level formats on hard
disk drives attached to the adapter.
To start the Low-Level Format program:
1.
If the hard disk is working, make a backup copy of all the files and programs
on the hard disk drive. (See your operating system information for
instructions.)
2.
Select Format Disk; then, follow the instructions on the screen.
Note: Hard disks normally contain more tracks than their stated capacity (to
allow for defective tracks). A message appears on the screen if the
defect limit is reached. If this happens, replace the hard disk drive.
Chapter 3. Configuring your server
21
22
IBM® xSeries 250: User’s Reference
Chapter 4. Using the ServerGuide CDs
The ServerGuide CDs include easy-to-use software setup and installation tools that
are specifically designed for your IBM server. The ServerGuide Setup and Installation
program detects the server model and hardware options that are installed and uses
that information during setup to configure the hardware. The ServerGuide tools
simplify NOS installations by providing updated device drivers, and in some cases,
installing them automatically.
If a newer version of the ServerGuide software is available, you can purchase an
update package. For details, see the ServerGuide Updates form that comes with your
server library, or go to the ServerGuide fulfillment Web site at
http://www.ibm.com/pc/coupon
The ServerGuide software has these features to make setup easier:
•
An easy-to-use interface with online help
•
Diskette-free setup, and configuration programs that are based on detected
hardware
•
Performance Optimizer program, which easily tunes your server for your
environment
•
A system BIOS update program, which updates the BIOS directly from the CD
•
Device drivers that are provided for your server model and detected hardware
•
NOS partition size and file-system type that are selectable during setup
•
Powerful application programs and administration tools
© Copyright IBM Corp. 2001
23
Features at a glance
The following is a summary of ServerGuide features.
Note: Exact features and functions can vary with different versions of the
ServerGuide software. To learn more about the version that you have, start the
Setup and Installation CD and view the Online Overview.
Setup and Installation CD
Note:
The ServerGuide program
requires a supported IBM
server with an enabled
startable (bootable) CD-ROM
drive. Not all features are
supported on all models.
•
Sets system date and time.
•
Detects the ServeRAID adapter or
controller and runs the
ServeRAID configuration
program.
•
Updates the licensed internal
code (firmware) level without
creating diskettes.
•
Checks the system BIOS level to
determine whether a later level is
available from the CD. You can
update BIOS without creating
diskettes.
•
Updates firmware for Advanced
System Management adapters
and controllers.
Setup and Installation CD
(continued)
System Updates and Applications CD
(continued)
•
Creates a Setup Replication
Diskette for replicating setup
selections for other servers of the
same model.
•
Includes a vast library of fully
tested device drivers for your
server.
•
•
Provides diskette-free installation
for Windows 2000, Windows NT,
and NetWare operating systems.
Includes a search function to help
you locate updates by title or
keywords.
•
•
Provides a replicated installation
path for multiple Windows 2000,
Windows NT Server 4.0, and
Windows Enterprise Edition, and
Red Hat Linux.
Installs powerful applications
directly from the CD. See the CD
label for a current list of
applications.
•
Includes an online README file
with links to tips for your hardware and NOS installation.
Note:
Installation requires your
NOS CD.
System Updates and Applications CD
•
•
Provides the Performance
Optimizer program to easily tune
your server for your
environment.
•
Creates a System Partition on the
default drive. You can run server- •
specific utility programs after
setup.
•
Detects installed hardware
options and provides updated
device drivers for most adapters
and devices.
24
IBM® xSeries 250: User’s Reference
Creates diagnostic, RAID, device
driver, and other support
diskettes from the CD; or with an
Internet connection, you can
check for an update from a
dedicated IBM file transfer
protocol (FTP) server.
Installs some updates without
requiring diskettes. Where
applicable, you can run
executable files directly from the
CD or unzip files to any drive on
your server or another server on
your network.
Setup and configuration overview
When you use the Setup and Installation CD, you do not need setup diskettes. You can
use the CD to configure any supported IBM server model. The setup program checks
your system BIOS, service processors, and other system hardware to determine if
system updates are available. The setup program provides a list of tasks that are
required to set up your server model. On RAID servers, you can run the ServeRAID
Manager program to create logical drives.
Note: Exact features and functions can vary with different versions of the
ServerGuide software.
When you start the Setup and Installation CD, the following happens:
•
You are prompted for your language, country, and keyboard layout. (This
information is stored and later passed on to the NOS installation program.)
•
ServerGuide displays choices for running the configuration programs. For
example:
— The Express Configuration method runs the required programs for your
server, based on the hardware that is detected.
— The Custom Configuration method displays all programs that are available
for your server, and you decide which programs to run.
— The Replicated Configuration method provides the option of duplicating
your setup selections to other servers that are the same model.
•
If you select the Custom Configuration method, the following programs are
optional. If you select the Express Configuration method, some or all of these
programs are run, depending on the hardware that is detected.
— The Set Date and Time feature is provided so that you do not have to use the
Configuration/Setup Utility program to access these settings.
— ServerGuide checks the server BIOS and microcode (firmware) levels for
supported options and then checks the CD for a newer level. CD content can
be newer than the hardware. ServerGuide can perform a flash update of the
BIOS.
— The ServeRAID configuration program starts, leading you through the entire
configuration process.
— The Performance Optimizer program easily tunes your server for your
environment.
— ServerGuide creates a System Partition on the default drive.
•
ServerGuide displays a confirmation summary, so that you will know when you
have completed all the required tasks. Then, you are ready to install your NOS.
Notes:
1.
Plug and Play adapters are configured automatically. Non-Plug and Play adapters
or non-IBM adapters might require switch settings, additional device drivers, and
installation after the NOS is installed. See the documentation that comes with the
adapter.
2.
Diagnostics for your server come in BIOS or on a separate diagnostics CD.
Chapter 4. Using the ServerGuide CDs
25
System Partition
ServerGuide creates a 50 MB System Partition on the default drive. The System
Partition contains server-specific utility programs such as service processor disk
operating system (DOS) utilities, system diagnostics, flash BIOS updates, and other
programs.
Note: Programs in the System Partition vary by server model, and not all server
models run utility programs from the System Partition. To determine which
ones do, start the Setup and Installation CD and view the online Overview.
After setup is complete, you can access programs in the System Partition by restarting
the server and pressing Alt+F1 when the prompt is displayed. The System Partition
menu displays the programs that are available on your server model.
Typical NOS installation
You can use ServerGuide to shorten your installation time. ServerGuide provides the
necessary device drivers, based on the hardware that you have and the NOS that you
are installing. The following is a brief explanation of a typical ServerGuide NOS
installation.
Note: Exact features and functions can vary with different versions of the
ServerGuide software
•
After you have completed the setup process, the operating system installation
program starts. (You will need your copy of the NOS CD to complete the
installation.)
•
ServerGuide stores information about the server model, service processor, hard
disk controllers, and network adapters. It then checks the CD for newer device
drivers. This information is stored and then passed to the NOS installation
program.
•
With some NOS installations, you can create a NOS Replication Diskette for setting
up additional servers. The diskette will contain the Internet protocol (IP) address,
server name, and other selections.
•
ServerGuide presents NOS partition options that are based on your NOS selection
and the installed hard disk drives.
•
If you are installing the NOS from diskette, ServerGuide displays the required
diskettes that you must create, and the optional diskettes that you might want to
create. The diskettes that you can create are the device driver diskettes for the
installed adapters or controllers.
ServerGuide prompts you to insert your NOS CD and restart the server. At this point,
the installation program for the NOS (for example, Microsoft Windows 2000) takes
control to complete the installation.
26
IBM® xSeries 250: User’s Reference
Setting up or updating multiple servers
You can use ServerGuide to create diskettes that help you set up or update multiple
servers. You can modify information on the diskettes as you use them to set up or
update other servers.
Note: Availability and function can vary by server model and by the hardware that is
installed.
You can create a Setup Replication Diskette, which contains your hardware
configuration selections. Use this diskette to replicate selections to other servers that
are of the same model.
You can create a NOS Replication Diskette, which contains your server name, domain
name, and other information that you need to complete multiple installations. This
feature supports systems running Windows 2000, Windows NT Server 4.0, and Red
Hat Linux.
Installing your NOS without ServerGuide
If you have already configured the server hardware and you decide not to use
ServerGuide to install your NOS, download the latest NOS installation instructions:
1.
Go to http://www.ibm.com/pc/support
2.
Click Servers.
3.
From the Family field, select your server model.
4.
Click OS installation. The available installation instructions are listed.
Additional programs included with ServerGuide
As a convenience, ServerGuide comes with additional software to assist you with the
server installation.
A variety of powerful applications are included with ServerGuide. Offerings can vary
with the different versions of the ServerGuide software. Check the application CD
labels for a list of applications, or start the Setup and Installation CD and view the
online Overview.
Chapter 4. Using the ServerGuide CDs
27
Error symptoms
This section provides ServerGuide error symptoms and probable solutions.
Setup and
Installation CD
Setup and
Installation CD
will not start.
•
Ensure that the system is a supported server model with a startable
(bootable) CD-ROM drive.
•
If the startup (boot) sequence settings have been altered, be sure
that the CD-ROM is first in the startup sequence.
•
If more than one CD-ROM drive is installed, be sure that only one
drive is set as the primary drive. Start the CD from the primary
drive.
ServeRAID
program cannot
view all installed
drives or cannot
install NOS.
•
Ensure that there are no duplicate SCSI IDs or IRQ assignments.
•
Ensure that the hard disk drive is connected properly.
The operating
system installation
program
continuously
loops.
Free up more space on the hard disk.
ServerGuide will
not start your NOS
CD.
Ensure that the NOS CD is supported by ServerGuide. See the Setup and
Installation CD label for a list of supported NOS versions.
Cannot install
NOS.
Ensure that the NOS is supported on your server. If the NOS is
supported, either there is no logical drive defined (ServeRAID systems)
or the ServerGuide System Partition is not present. Run the ServerGuide
setup and configuration program and ensure that the setup is complete.
System Updates
and Applications
CD
Get "time out" or
"Unknown host"
errors.
28
Action
IBM® xSeries 250: User’s Reference
Action
Ensure that you have access to the Internet through FTP directly.
Chapter 5. Installing options
This chapter provides instructions to help you add options to your server.
Major components of the xSeries 250 server
The orange color on components and labels in your server identifies hot-swap or hotplug components. This means that you can install or remove the components while
the system is running, provided that your system is configured to support this
function. For complete information about installing or removing a hot-swap or hotplug component, see the information provided in the detailed procedures in this
document.
The blue color on components and labels indicates touch points where a component
can be gripped, a latch moved, and so on.
The following illustrations show the locations of the major components in your server.
Note: The illustrations in this document might differ slightly from your hardware.
Power backplane
Shuttle
SCSI backplane
Media-bay bezel
Power supply
Removable-media
drive
Hot-swap
drive
© Copyright IBM Corp. 2001
Filler Panel
Fan assembly #1
29
Shuttle
cover
Terminator card
Memory
module
Memory board
VRM
Fan
assembly
#2
Fan
assembly
#3
Shuttle
Microprocessor
I/O board
30
IBM® xSeries 250: User’s Reference
Fan
assembly
#4
Component locations
This section provides illustrations of the I/O board, processor board, and memory
board component locations.
I/O board component locations
The following illustration shows the location of the input/output connectors on the
I/O board.
Note: The illustrations in this document might differ slightly from your hardware.
Power
backplane
Processor
board
Keyboard
Mouse
Video port
USB 1 and
USB 2 port
Ethernet port
Management
port
Serial
port A
Serial
port B
Parallel port
ASM
interconnect
SCSI
external
Chapter 5. Installing options
31
Processor board component locations
The following illustrations show the location of the LEDs, connectors, and jumpers on
the processor board.
Note: The illustrations in this document might differ slightly from your hardware.
Processor board LEDs
The following illustration shows the location of the LEDs.
VRM 1 error LED
(CR6)
Microprocessor 1
CR9)
error LED ((Cr9)
VRM 2 error LED
(CR7)
Microprocessor 2
CR3)
error LED ((Cr3)
VRM 3 error LED
(CR5)
Microprocessor 3
CR8)
error LED ((Cr8)
Microprocessor 4
CR4)
error LED ((Cr4)
VRM 4 error LED
(CR10)
PCI slot LEDs
32
IBM® xSeries 250: User’s Reference
Battery
Processor board connectors
The following illustration shows the location of the connectors.
Microprocessor 1
Connector (J2)
VRM 1 Connector
Microprocessor 2
Connector (J3)
VRM 2 Connector
Microprocessor 3
Connector (J4)
VRM 3 Connector
Reserved (J8 and J9)
Microprocessor 4
Connector (J5)
VRM 4 Connector
Memory board
Connector
PCI Slot 1 and 2
(on PCI bus A)
PCI Slot 3-6
(on PCI bus B)
Battery
Chapter 5. Installing options
33
Processor board jumpers
The following illustration shows the location of the jumpers.
3.3 V standby
power for slot 2
(J20)
Advanced
System
Management
Processor reset
jumper block
(J59)
Jumper block
(J10-J16)
Flash ROM pageswap jumper
block (J56)
Power-on
control jumper
block (J23)
Power-on
password
override jumper
block (J48)
3.3 V standby
power for slot 1
(J47)
Battery
Microprocessor core-frequency
selection jumper block (J13-J16)
Reserved (J10)
Reserved (J12)
Reserved (J11)
34
IBM® xSeries 250: User’s Reference
Memory board component locations
The following illustration shows the location of the DIMM connectors on the memory
board.
Connector 1(J1)
Connector 9 (J9)
Connector 2 (J2)
Connector 10 (J10)
Connector 3 (J3)
Connector 11 (J11)
Connector 4 (J4)
Connector 12 (J12)
Connector 5 (J5)
Connector 13 (J13)
Connector 14 (J14)
Connector 6 (J6)
Connector 15 (J15)
Connector 7 (J7)
Connector 16 (J16)
Connector 8 (J8)
The following illustration shows the location of the error LEDs on the memory board.
DIMM 1 error
LED (CR4)
DIMM 9 error
LED (CR13)
DIMM 2 error
LED (CR5)
DIMM 10 error
LED (CR12)
DIMM 3 error
LED (CR2)
DIMM 11 error
LED (CR15)
DIMM 4 error
LED (CR1)
DIMM 12 error
LED (CR16)
DIMM 5 error
LED (CR6)
DIMM 13 error
LED (CR11)
DIMM 6 error
LED (CR3)
DIMM 14 error
LED (CR14)
DIMM 7 error
LED (CR7)
DIMM 15 error
LED (CR10)
DIMM 8 error
LED (CR8)
DIMM 16 error
LED (CR9)
Chapter 5. Installing options
35
Before you begin
Before you begin to install options in your server, read the following information:
•
Become familiar with the safety and handling guidelines provided in the Safety
Information book, the requirements specified in “Safety information statements”
on page 38, and the information in“Handling static-sensitive devices” on page 37.
These guidelines will help you work safely while working with your server or
options.
•
You do not need to turn off the server to install or replace hot-swap power
supplies, hot-swap drives, hot-swap fans, Active peripheral component
interconnect (PCI) (hot-plug) adapters, or hot-plug USB devices.
•
The orange color on components and labels in your server identify hot-swap or
hot-plug components. This means that you can install or remove the component
while the system is running, provided that your system is configured to support
this function.
•
The blue color on components and labels identify touch points where you can
grip a component, move a latch, and so on.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and any other options that you intend to install.
•
Back up all important data before you make changes to hard disk drives.
•
For a list of supported options for the xSeries 250, refer to
http://www.ibm.com/pc/us/compat on the World Wide Web.
System reliability considerations
To help ensure proper cooling and system reliability, make sure:
36
•
Each of the drive bays has either a drive or a filler panel installed.
•
Each of the power supply bays has either a power supply or a filler panel
installed.
•
There are at least 50 mm (2 inches) of ventilated space at the sides of the server
and 100 mm (4 inches) at the rear of the server.
•
The top cover is in place during normal operation.
•
The top cover is removed for no longer than 30 minutes while the server is
operating.
•
The processor housing cover over the processor and memory area is removed for
no longer than 10 minutes while the server is operating.
•
A removed hot-swap drive is replaced within 10 minutes of removal.
•
Cables for optional adapters are routed according to the instructions provided
with the adapters.
•
A failed fan is replaced within 48 hours.
IBM® xSeries 250: User’s Reference
Working inside the server with the power on
Your server supports hot-plug, hot-add, and hot-swap devices and is designed to
operate safely while turned on with the cover removed. Follow these guidelines when
you work inside a server that is turned on:
•
Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside the
server.
•
Do not allow your necktie or scarf to hang inside the server.
•
Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
•
Remove items from your shirt pocket (such as pens or pencils) that could fall into
the server as you lean over it.
•
Avoid dropping any metallic objects, such as paper clips, hair pins, or screws, into
the server.
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To avoid
damage, keep static-sensitive devices in their static-protective package until you are
ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
•
Limit your movement. Movement can cause static electricity to build up around
you.
•
Handle the device carefully, holding it by its edges or its frame.
•
Do not touch solder joints, pins, or exposed printed circuitry.
•
Do not leave the device where others can handle and possibly damage the device.
•
While the device is still in its static-protective package, touch it to an unpainted
metal part of the system unit for at least two seconds. (This drains static electricity
from the package and from your body.)
•
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it on its
static-protective package. (If your device is an adapter, place it component side
up.) Do not place the device on your system unit cover or on a metal table.
•
Take additional care when handling devices during cold weather because heating
reduces indoor humidity and increases static electricity.
Chapter 5. Installing options
37
Safety information statements
Before installing this product, read the Safety Information book.
Antes de instalar este produto, leia o Manual de Informações sobre Segurança.
Læs hæftet med sikkerhedsforskrifter, før du installerer dette produkt.
Lue Safety Information -kirjanen, ennen kuin asennat tämän tuotteen.
Avant de procéder à l'installation de ce produit, lisez le manuel Safety Information.
Vor Beginn der Installation die Broschüre mit Sicherheitshinweisen lesen.
Przed zainstalowaniem tego produktu należy przeczytać broszurę Informacje Dotyczące
Bezpieczeństwa.
Prima di installare questo prodotto, leggere l'opuscolo contenente le informazioni
sulla sicurezza.
38
IBM® xSeries 250: User’s Reference
Lees voordat u dit product installeert eerst het boekje met veiligheidsvoorschriften.
Les heftet om sikkerhetsinformasjon (Safety Information) før du installerer dette
produktet.
Antes de instalar este produto, leia o folheto Informações sobre Segurança.
Перед установкой продукта прочтите брошюру по технике безопасности
(Safety Information).
Pred inštaláciou tohto produktu si pre ítajte Informa nú brožúrku o bezpe nosti.
Preden namestite ta izdelek, preberite knjižico Varnostne informacije.
Antes de instalar este producto, lea la Información de Seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Installálás el tt olvassa el a Biztonsági el írások kézikönyvét !
Chapter 5. Installing options
39
Removing the server top cover and bezel
Review the information in“Before you begin” on page 36 through “Safety information
statements” on page 38.
Removing the top cover
Note: The illustrations in this book might differ slightly from your hardware.
Top cover
Captive screws
To remove the server top cover:
1.
Loosen the two captive screws on the back edge of the top cover.
2.
Slide the top cover slightly toward the rear of the server. Lift the cover off the
server and set the cover aside.
Attention: For proper cooling and airflow, replace the top cover after installing or
removing an option. Operating the server for extended periods of time (over 30
minutes) with the top cover removed might damage server components.
40
IBM® xSeries 250: User’s Reference
Removing the media-bay bezel
Media-bay bezel
To remove the media-bay bezel:
1.
Release the two tabs at the bottom edge of the media-bay bezel and pull the
bottom of the bezel slightly away from the server.
2.
Pull the media-bay bezel down to release the two tabs at the top edge of the bezel.
Store the bezel in a safe place.
Working with adapters
You can install up to six PCI adapters in the expansion connectors on the processor
board.
Your server comes with an integrated super video graphics array (SVGA) video
controller, which is not removable. If you want to disable this controller and use a
video adapter instead, you can install a video adapter in an expansion slot. When you
install a PCI video adapter, the server BIOS automatically disables the integrated
video controller.
Note: Video adapters are supported in all six PCI slots.
Chapter 5. Installing options
41
The following illustration shows the location of the 64-bit PCI expansion slots on the
processor board.
Note: The illustrations in this book might differ slightly from your hardware.
Non-hot-plug PCI slots
1-2 (on PCI bus A)
External Attention LEDs for
hot-plug slots
Internal Attention LEDs for
hot-plug slots
Hot-plug PCI slots
3-6 (on PCI bus B)
Power LEDs
for hot-plug slots
Adapter considerations
Before you continue with the adapter-installation procedure:
•
Review the documentation that comes with the adapter and follow those
instructions in addition to the instructions given in this chapter. If you need to
change the switch or jumper settings on your adapter, follow the instructions that
come with the adapter documentation.
•
Slots 3 through 6 support 5.0V, 3.3V, and universal PCI adapters.
Note: Universal PCI adapters support both 3.3V and 5.0V operation.
42
•
Slots 1 and 2 support 3.3 V and universal non-hot-plug PCI adapters only.
•
Your server uses a rotational interrupt technique to configure PCI adapters.
Because of this technique, you can install a variety of PCI adapters that currently
do not support sharing of PCI interrupts.
•
The system scans PCI slots 1 through 6 to assign system resources; then, the
system starts (boots) the PCI devices in the following order: processor board
devices, slots 1 and 2, and then slots 3 through 6.
•
The performance of the PCI adapters depends on the types of adapters in your
system.
IBM® xSeries 250: User’s Reference
Installing a hot-plug PCI adapter (slots 3 through 6)
Refer to the following illustration to install a hot-plug PCI adapter.
Adapter
retention latch
Adapter retention latch
Adapter
Tab
To install a hot-plug PCI adapter:
Attention:
•
Do not remove a hot-plug adapter before performing the operating-systemdefined procedure for disabling the hot-plug PCI slot that contains the adapter.
Failure to do so might cause your system to lock up. Refer to your operating
system documentation.
•
When you handle static-sensitive devices, take precautions to avoid damage from
static electricity. For details on handling these devices, see “Handling staticsensitive devices” on page 37.
1.
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
2.
Remove the top cover (see “Removing the server top cover and bezel” on page
40).
3.
Determine which expansion slot you will use for the adapter.
Note: You can install hot-plug PCI adapters in PCI slots 3 through 6 only.
4.
Disable the selected PCI slot from your operating system. (Refer to the
documentation that comes with your operating system for information about
disabling a hot-plug PCI slot.) Disabling the PCI slot turns off the power light for
that PCI slot.
Attention: Make sure that the power light for the hot-plug PCI slot is off before
you continue with the next step.
Chapter 5. Installing options
43
5.
Remove the expansion-slot cover:
a.
Rotate the adapter retention latch counterclockwise.
b.
Lift the tab covering the top of the expansion-slot cover and then remove the
expansion-slot cover from the server. Store it in a safe place for future use.
c.
Press on the rear adapter retention latch (near the hard disk drives) as
indicated by the arrow on the latch and lift it to the open position.
Attention: You must install expansion-slot covers on all empty slots. This
maintains the electromagnetic emissions characteristics of the system and
ensures proper cooling of system components.
6.
Refer to the documentation that comes with your adapter for any cabling
instructions. It might be easier for you to route any cables before you install the
adapter.
7.
Remove the adapter from the static-protective package.
Attention: Avoid touching the components and gold-edge connectors on the
adapter. If you need to put down the adapter, place the adapter, component-side
up, on a flat, static-protective surface.
8.
Install the adapter:
a.
Carefully grasp the adapter by its top edge or upper corners, and align it with
the expansion slot on the processor board.
b.
Press the adapter firmly into the expansion slot.
Attention: When you install an adapter in the server, be sure that it is
completely and correctly seated in the expansion slot. Incomplete insertion
might cause damage to the processor board or the adapter.
c.
Lower the tab over the top corner of the adapter. Rotate the adapter retention
latch clockwise until it snaps into place.
d. Lower the rear adapter retention latch (near the hard disk drives) over the top
of the adapter and press on the indentation on the latch until the latch snaps
into place.
9.
Connect any needed cables to the adapter.
10. Enable the PCI slot from your operating system. (Refer to the documentation that
comes with your operating system for information about enabling a hot-plug PCI
slot.) Make sure that the power light for the hot-plug PCI slot comes on.
11. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 77.
44
IBM® xSeries 250: User’s Reference
Installing a non-hot-plug PCI adapter (slots 1 and 2)
The following illustration shows how to install a non-hot-plug PCI adapter.
Note: The illustrations in this document might differ slightly from your hardware.
Adapter
retention latch
Adapter retention latch
Adapter
Tab
To install a non-hot-plug PCI adapter:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 37.
1.
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
2.
Turn off the server; then, disconnect the power cords.
3.
Remove the top cover (see “Removing the server top cover and bezel” on page
40).
4.
Determine which expansion slot you will use for the adapter.
Note: PCI slots 1 and 2 support non-hot-plug PCI adapters only.
5.
Remove the expansion-slot cover:
a.
Rotate the adapter retention latch counterclockwise.
b.
Lift the tab covering the top of the expansion-slot cover and then remove the
expansion-slot cover from the server. Store it in a safe place for future use.
c.
Press on the rear adapter retention latch (near the hard disk drives) as
indicated by the arrow on the latch and lift it to the open position.
Attention: You must install expansion-slot covers on all empty slots. This
maintains the electromagnetic emissions characteristics of the system and
ensures proper cooling of system components.
Chapter 5. Installing options
45
6.
Refer to the documentation that comes with your adapter for any cabling
instructions. It might be easier for you to route any cables before you install the
adapter.
7.
Remove the adapter from the static-protective package.
Attention: Avoid touching the components and gold-edge connectors on the
adapter. If you need to put down the adapter, place the adapter, component-side
up, on a flat, static-protective surface.
8.
Install the adapter:
a.
Carefully grasp the adapter by its top edge or upper corners, and align it with
the expansion slot on the processor board.
b.
Press the adapter firmly into the expansion slot.
Attention: When you install an adapter in the server, be sure that it is
completely and correctly seated in the expansion slot. Incomplete insertion
might cause damage to the processor board or the adapter.
c.
Lower the tab over the top corner of the adapter. Rotate the adapter retention
latch clockwise until it snaps into place.
d. Lower the rear adapter retention latch (near the hard disk drives) over the top
of the adapter and press on the indentation on the latch until the latch snaps
into place.
9.
Connect any needed cables to the adapter and reconnect the power cords that you
disconnected in step 2 on page 45.
10. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 77.
46
IBM® xSeries 250: User’s Reference
Cabling example for the ServeRAID adapter
You can install an optional IBM ServeRAID™ adapter in your server to control the
internal hot-swap hard-disk drives; that is, to enable you to configure the internal hotswap hard disk drives into disk arrays. Refer to your ServeRAID adapter option
documentation for additional information on:
•
Installing a ServeRAID adapter in your server
•
Connecting the SCSI cable to a ServeRAID adapter
•
ServeRAID adapters and controllers
Select the PCI slot where you want to install the ServeRAID adapter. Before you
install the ServeRAID adapter, verify that it is compatible with the PCI slot that you
selected. Some ServeRAID adapters are not compatible with PCI slots 1 and 2. See
“Adapter considerations” on page 42 for additional information on PCI slots.
The following procedure describes the cable routing that is necessary when you install
a ServeRAID adapter. You can also cable a ServeRAID adapter to external hard disk
drives.
Notes:
1.
The illustrations in this document might differ slightly from your hardware.
2.
Refer to the documentation that comes with your adapter for any cabling
instructions.
3.
Cable identifiers are printed on the cables that come with your server and
options. Use these identifiers to connect the cables to the correct connectors. For
example, the hard disk drive cables are labeled "HDD".
To cable the ServeRAID adapter:
1.
Determine the number of SCSI channels that you want to use on the ServeRAID
adapter. If you are connecting to more than two SCSI channels, you might need to
purchase additional SCSI cables. Consult your IBM marketing representative or
reseller for additional information on the number and types of cables that your
server configuration requires.
As shipped, your server comes with two SCSI cables attached to the SCSI
backplane (see “Using the LVD SCSI backplane” on page 53 for details):
•
One end of the first SCSI cable is attached to the SCSI channel A connector on
the SCSI backplane, and the other end is attached to the power backplane.
•
One end of the second SCSI cable is attached to the SCSI channel B connector
on the SCSI backplane. The other end of this cable is folded and restrained
with a clamp.
If you want to connect all of the hot-swap hard disk drives to one channel, you
must install an optional SCSI repeater card as described in “Installing a SCSI
repeater card” on page 54.
2.
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
3.
Turn off the server; then, disconnect the power cords.
4.
Remove the top cover (see “Removing the server top cover and bezel” on page
40).
5.
If you have not yet installed the ServeRAID adapter, install it now. Depending on
your server configuration, see the beginning of this section for instructions on
installing a hot-plug or non-hot-plug adapter; then, return here. Otherwise,
continue with the next step.
Chapter 5. Installing options
47
6.
Disconnect the shuttle:
a.
Disengage the retaining levers by pressing inward.
b.
Move the retaining levers back to the unlocked position.
Retaining lever
(unlocked position)
c.
Slide the shuttle toward the rear of the server until it stops.
Note: It is not necessary to remove the shuttle from the server.
7.
Disconnect the SCSI cable from the SCSI connector on the power backplane.
SCSI connector on
power backplane
48
IBM® xSeries 250: User’s Reference
8.
Route one end of the SCSI cable through the cable retaining clips on the SCSI
backplane.
Handle
Cable retaining
clips
Backplane
Retention clips
Guides
SCSI channel
A connector
Power cable
connector
SCSI channel
B connector
Retention clips
Chapter 5. Installing options
49
9.
Attach one end of the SCSI cable to the selected internal SCSI channel connector
on the ServeRAID adapter. Make sure that the other end of the SCSI cable is
attached to the appropriate channel connector on the SCSI backplane.
Attention: When you route the SCSI cable, do the following:
•
•
•
Do not block the ventilated space in front of the fan assembly.
Do not place the SCSI cable fold on top of the fan assembly.
Do not route the SCSI cable over the memory board assembly.
The following illustration shows how to route one SCSI cable to the ServeRAID
adapter.
SCSI cable
ServeRAID adapter
SCSI connector on
power backplane
SCSI connector on
hard disk drive
backplane
50
IBM® xSeries 250: User’s Reference
10. If you are connecting to two SCSI channels, repeat step 8 on page 49 and step 9 on
page 50 for the second channel on the SCSI backplane. The following illustration
is a top-down view that shows how to route two SCSI cables to the ServeRAID
adapter in PCI slot 1.
SCSI cables
2
Cable
retaining
clip
3
SCSI
connectors
on ServeRAID
adapter
Chapter 5. Installing options
51
11. Connect the shuttle.
Retaining lever
(unlocked position)
Retaining lever
(locked position)
Pin
Pin
a.
Align the two shuttle pins with the holes on each side of the rear of the
chassis, and disengage the retaining levers from the notches on the chassis.
b.
Move the retaining levers toward the front of the server and secure the
retaining levers in the horizontal (locked) position.
12. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 77.
52
IBM® xSeries 250: User’s Reference
Using the LVD SCSI backplane
Your server contains hardware that enables you to replace a failed hard disk drive
without turning off the server. Therefore, you have the advantage of continuing to
operate your system while a hard disk drive is removed or installed. These drives are
known as hot-swap drives. The hot-swap drives are attached to a hot-swap hard disk
drive backplane. The backplane is a printed circuit board behind the drive bays. For
more information on drive bays and drive installation, see “Installing internal drives”
on page 60.
As shipped, the LVD SCSI hot-swap hard disk drive backplane supports a split, dualchannel configuration. You can install a maximum of 10 slim-high, hot-swap hard
disk drives. You can attach five drives to each half of the backplane. These drives must
be low voltage differential (LVD) hard disk drives that operate at 160 MB per second
or lower.
You can configure the channels on the SCSI backplane in one of two ways:
•
You can configure each SCSI channel (bus) independently. This is the standard
backplane configuration. In this configuration:
— The hard disk drives in the upper half of the backplane are attached to
channel A through a SCSI cable that comes attached to the SCSI backplane.
— The hard disk drives in the lower half of the backplane are attached to
channel B through a second optional SCSI cable. One end of this second SCSI
cable comes attached to the SCSI channel B connector on the backplane. The
other end of this cable is folded and restrained with a clamp.
When you are installing hot-swap hard disk drives in the standard backplane
configuration, attach the first five to channel A; then, attach the remainder to
channel B. Refer to the illustration in this section for the SCSI channel connector
locations.
•
You can choose to configure the SCSI backplane as a single 10-drive SCSI channel.
To do this, you must install an optional SCSI repeater card as described in
“Installing a SCSI repeater card” on page 54.
Notes:
1.
The LVD SCSI backplane is also known as the SCSI backplane or the hot-swap
hard disk drive backplane.
2.
Table 10 on page 85 lists the SCSI identifiers (IDs) for the LVD SCSI backplane and
the hot-swap hard disk drives that are attached to SCSI channels A and B.
3.
Carefully route all cables so that they do not become damaged.
4.
Cable identifiers are printed on the cables that come with your server and
options. Use these identifiers to attach the cables to the correct connectors. For
example, the hard disk drive cables are labeled "HDD".
5.
For information on cabling options and using the LVD SCSI backplane, refer to
the documentation that comes with the option kit.
6.
For additional information on cabling the ServeRAID adapter, see “Cabling
example for the ServeRAID adapter” on page 47.
7.
The illustrations in this document might differ slightly from your hardware.
Chapter 5. Installing options
53
The following illustration shows the main SCSI backplane component locations.
Handle
Cable retaining
clips
Backplane
Retention clips
Guides
SCSI channel
A connector
Power cable
connector
SCSI channel
B connector
Retention clips
Installing a SCSI repeater card
You must install an optional SCSI repeater card to connect all of your internal hotswap hard disk drives to the same SCSI channel.
The following illustration shows the rear connectors on the optional SCSI repeater
card, as viewed from the rear of the server.
SCSI repeater
card cable
connector
SCSI cable
connector
54
IBM® xSeries 250: User’s Reference
To install a SCSI repeater card:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 37.
1.
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
2.
Turn off the server and peripheral devices, and disconnect all power cords and
external cables; then, remove the top cover (see “Removing the server top cover
and bezel” on page 40).
3.
If a ServeRAID adapter is installed in the server, disconnect the SCSI cable from
the adapter (see “Cabling example for the ServeRAID adapter” on page 47).
4.
Disconnect the shuttle:
a.
Disengage the retaining levers by pressing inward.
b.
Move the retaining levers back to the unlocked position.
Retaining lever
(unlocked position)
c.
Slide the shuttle toward the rear of the server until it stops.
Note: It is not necessary to remove the shuttle from the server.
5.
Remove fan assembly 1 from the server (see “Replacing a hot-swap fan” on page
76).
6.
Disconnect the hot-swap hard disk drives from the corresponding SCSI backplane
connectors; then, slide the drives forward.
Note: It is not necessary to remove the drives from the server.
Chapter 5. Installing options
55
7.
Remove the SCSI backplane from the server:
a.
Lift the SCSI backplane guides from the corresponding slots on the server;
then, slide the SCSI backplane upward.
b.
Disconnect the power cable from the SCSI backplane.
c.
Disconnect the SCSI cables from the channel A and B connectors on the SCSI
backplane.
d. Lift the SCSI backplane from the server.
8.
Touch the static-protective package that contains the repeater card option to any
unpainted metal surface on the server; then, remove the repeater card option from
the package.
Note: If necessary, refer to the documentation that comes with the repeater card
option kit to assemble the repeater card option.
9.
Connect the repeater card option to the SCSI backplane:
a.
Align the corresponding connectors on the repeater card and the SCSI
backplane. The corresponding screw holes on the repeater card and the SCSI
backplane will automatically align.
Backplane
Retention clips
SCSI repeater card
screws
56
b.
Use a small, flat-blade screwdriver to connect the repeater card to the SCSI
backplane with the two screws from the repeater card option kit.
c.
Secure the repeater card with the retention clips on the SCSI channel A
connector on the SCSI backplane.
IBM® xSeries 250: User’s Reference
10. A short SCSI cable comes with the repeater card option kit.
a.
Connect one end of this cable to the repeater card.
b.
Connect the other end of the cable to the SCSI channel B connector on the
SCSI backplane.
c.
Secure both cable ends with the retention clips on the SCSI connectors.
SCSI backplane
SCSI repeater card
SCSI cable to
power backplane
SCSI repeater
card cable
Chapter 5. Installing options
57
11. Reinstall the SCSI backplane in the server:
a.
Reconnect the power cable to the SCSI backplane.
b.
Align the SCSI backplane guides with the corresponding slots on the server.
c.
Slide the SCSI backplane into the server.
d. Connect one end of the SCSI cable to the repeater card.
SCSI
backplane
SCSI
repeater
card
e.
Make sure that the other end of the SCSI cable is attached to the power
backplane located on the rear of the shuttle.
SCSI connector on
power backplane
58
IBM® xSeries 250: User’s Reference
12. Slide the hot-swap hard disk drives back into place in the drive bays. If you need
to install additional hot-swap drives, do so now (see “Installing a hot-swap hard
disk drive” on page 62). You can connect a maximum of 10 hard disk drives to the
SCSI backplane.
Note: After you connect these hard disk drives to the SCSI backplane, the
backplane sets the SCSI IDs for the backplane and the hard disk drives.
See “Setting SCSI IDs” on page 85 for additional information.
13. Reinstall fan assembly 1 in the server.
14. Reconnect the shuttle.
Retaining lever
(unlocked position)
Retaining lever
(locked position)
Pin
Pin
a.
Align the two shuttle pins with the holes on each side of the rear of the
chassis, and disengage the retaining levers from the notches on the chassis.
b.
Move the retaining levers toward the front of the server, and secure the
retaining levers in the horizontal (locked) position.
15. If you disconnected the SCSI cable from the ServeRAID adapter in step 3 on page
55, reconnect the SCSI cable to the adapter.
16. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 77.
Chapter 5. Installing options
59
Installing internal drives
If you add different types of drives, your system can read multiple types of media and
store more data. Several types of drives are available, such as:
•
•
•
•
Diskette
Hard disk
CD-ROM
Tape
Internal drives are installed in bays. Your server comes with one 3.5-inch, 1.44 MB
diskette drive and one IDE CD-ROM drive.
Note: The illustrations in this book might differ slightly from your hardware.
3.5-inch diskette drive
CD-ROM drive
Media bays 1 and 2
Hot-swap hard
disk drive bay
Each hot-swap drive has two indicator lights on the front of the server. If the amber
hard-disk status light for a drive is lit continuously, that individual drive is faulty and
needs to be replaced. When the hard-disk status light indicates a drive fault, you can
replace a hot-swap drive without turning off the server.
Each hot-swap drive that you plan to install must be mounted in a hot-swap-drive
tray. The drive must have a single connector attachment (SCA) connector. Hot-swapdrive trays come with hot-swap drives.
60
IBM® xSeries 250: User’s Reference
Internal drive bays
Internal drives are installed in bays.
•
Your server comes with one CD-ROM drive and one 3.5-inch, 1.44 MB diskette
drive.
•
The left front bays support 5.25-inch, half-high, removable-media drives. Any two
adjacent 5.25-inch, half-high bays can be converted to a single full-high bay.
Note: The server EMI integrity and cooling are both protected by having the left
front bays covered or occupied. When you install a drive, save the filler
panel from the bay, in case you later remove the drive and do not replace it
with another.
•
You cannot install hard disk drives in the left front bays. You can install hot-swap
hard disk drives only in the hot-swap hard disk drive bays on the right front side
of the server.
•
If you are installing a device with a 50-pin connector in one of the left front bays,
you will need a 68-to-50-pin converter (option number 32G3925).
•
Your server supports 10 1-inch (26 mm) slim-high, 3.5-inch hot-swap hard disk
drives in the hot-swap bays.
•
The hot-swap bays connect to the LVD SCSI backplane. Your server comes with
two SCSI channels on this backplane. For more information, see “Using the LVD
SCSI backplane” on page 53.
Some drives have a special interface called small computer system interface, or SCSI.
Using this interface, you can attach multiple drives to a single SCSI controller.
Notes:
1.
Any information about SCSI drives also applies to other SCSI devices, such as
scanners and printers.
2.
If you plan to install both internal and external SCSI devices, you must follow the
instructions in “Connecting external options” on page 79, in addition to the
instructions in this section.
An additional 16-bit, two-drop SCSI cable comes with your server for connecting
removable-media drives. This removable-media drive cable is located in the bottom of
your server between the open bays and the power supply area. It is folded and
restrained with a cable clamp.
If you want to install SCSI devices in the removable-media bays:
1.
Locate the internal SCSI connector on the power backplane.
2.
Use the 16-bit, two-drop SCSI cable located in the bottom of the server media bay.
3.
Connect the SCSI device(s) in the removable-media bay to the internal SCSI
connector on the power backplane.
Chapter 5. Installing options
61
Installing a hot-swap hard disk drive
When you install hot-swap hard disk drives in the server, these drives must be LVD
hard disk drives that operate at 160 MB per second or lower. Refer to the following
illustration when installing a hot-swap drive. The server comes with a gap filler
installed at the top of the hot-swap hard disk drive bays. You cannot install a drive in
the gap. Some gap fillers also come attached to a slim filler panel. The gap filler is
removable from the slim filler panel, when available.
Attention: If you are replacing a drive that is part of a RAID level 1 or RAID level 5
logical drive, ensure that you install the replacement drive in the correct bay. Failure
to replace the drives in their correct bays can result in loss of data.
Gap filler
Gap filler
Slim
filler panel
Drive tray handle
(in open position)
Note: You do not have to turn off the server to install hot-swap drives in these bays.
To install a drive in a hot-swap bay:
1.
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
2.
Remove the slim filler panel from one of the empty hot-swap bays by inserting
your finger into the depression at the left side of the filler panel and pulling it
away from the server.
Attention: To maintain proper system cooling, do not operate the server for more
than 10 minutes without either a drive or a filler panel installed for each bay.
3.
Install the hard disk drive in the hot-swap bay:
a.
If there is a small gap above or below the drive, separate the gap filler from
the slim filler panel and insert it in the gap.
Note: A drive placement guide is located on the inside edge of the bezel. The
drive placement guide indicates the placement for slim-high drives.
The guide also shows the SCSI ID assigned to the drive.
b.
Ensure that the tray handle is open (that is, perpendicular to the drive).
c.
Align the drive assembly with the guide rails in the bay.
d. Gently push the drive assembly into the bay until the drive stops.
e.
62
Push the tray handle to the closed (locked) position.
IBM® xSeries 250: User’s Reference
f.
Check the hard disk drive status indicators to verify that the hard disk drive
is operating properly.
If the amber hard-disk status light for a drive is lit continuously, that
individual drive is faulty and needs to be replaced. If the green hard-disk
activity light is flashing, the drive is being accessed.
Note: If your server has an optional ServeRAID adapter installed, you must
configure your disk arrays after installing hard disk drives. Refer to the
information that comes with your ServeRAID adapter for details.
Installing a 5.25-inch removable-media drive
Refer to the following illustrations when installing a 5.25-inch removable media drive.
Slide rails for
use with a tape drive
Filler panel with
EMI sheild
Slide rails
Drive
Choose the bay in which you want to install the drive. Also, check the instructions
that come with the drive to see if you need to set any switches or jumpers on the
drive.
To install a removable-media drive in one of the left front bays:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 37.
1.
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
2.
Turn off the server and all attached devices. Disconnect all external cables and
remove the top cover (see “Removing the server top cover and bezel” on page 40).
3.
Remove the media-bay bezel.
4.
Remove the filler panel from the bay opening. Keep the filler panel nearby.
Note: The server EMI integrity and cooling are both protected by having the left
front bays covered or occupied. When you install a drive, save the filler
panel from the bay, in case you later remove the drive and do not replace it
with another.
5.
Touch the static-protective package that contains the drive to any unpainted metal
surface on the server; then, remove the drive from the package and place it on a
static-protective surface.
Chapter 5. Installing options
63
6.
Remove the snap-on slide rails from the filler panel and snap the rails on the
drive. Store the filler panel for later use.
Note: Slide rails for installing a tape drive are attached with screws. Use the
screws to attach the rails to the side of the tape drive.
7.
Align the slide rails on the drive with the guide rails in the bay; then, slide the
drive into the bay until it snaps into place.
Note: If you are installing a tape drive, use the screws that are shipped next to
the tape drive rails to attach the tape drive to the front of the chassis.
8.
Disconnect the shuttle:
a.
Disengage the retaining levers by pressing inward.
b.
Move the retaining levers back to the unlocked position.
Retaining lever
(unlocked position)
c.
Slide the shuttle toward the rear of the server until it stops.
Note: It is not necessary to remove the shuttle from the server.
9.
If you are installing a SCSI device, continue with the next step. If you are
installing an IDE device, go to step 11 on page 65.
10. Install the two-drop SCSI cable:
a.
Locate the two-drop SCSI cable. This removable-media drive cable is located
in the bottom of your server between the open bays and the power supply
area. It is folded and restrained with a cable clamp.
b.
Connect one of the connectors on the two-drop SCSI cable to the back of the
drive.
c.
Connect the other end of the two-drop SCSI cable to the SCSI connector on
the power backplane.
d. Go to step 12 on page 65.
64
IBM® xSeries 250: User’s Reference
11. To install an IDE device, such as a CD-ROM or a DVD-ROM, use the two-drop
IDE cable that comes with the option.
a.
Remove the cable that connects the CD-ROM to the IDE connector on the
power backplane.
b.
Using the two-drop cable that came with your IDE option, connect the CDROM and IDE device that you are installing to the IDE connector on the
power backplane.
c.
Set the jumper on the back of the new IDE option as secondary.
12. Connect a power cable to the back of the drive. Power cables for removable-media
drives come installed in your server. The connectors are keyed and can be
inserted only one way.
13. If you are installing another 5.25-inch drive, do so now. Otherwise, continue with
the next step.
14. Connect the shuttle.
Retaining lever
(unlocked position)
Retaining lever
(locked position)
Pin
Pin
a.
Align the two shuttle pins with the holes on each side of the rear of the
chassis, and disengage the retaining levers from the notches on the chassis.
b.
Move the retaining levers toward the front of the server, and secure the
retaining levers in the horizontal (locked) position.
15. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 77.
Chapter 5. Installing options
65
Installing memory-module kits
Before you continue with the memory-installation procedure, review the following:
•
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
•
All the DIMMs installed in each set must be the same size and speed, but all the
sets do not have to contain DIMMs of the same size and speed.
•
The memory board contains 16 DIMM connectors and supports 4-way memory
interleaving.
•
Install only 3.3 V, 168-pin, 8-byte, registered DIMMs. Only 100 MHz, 72-bit,
registered, synchronous, error correcting code (ECC), SDRAM configuration
DIMM memory is supported for the 128 MB, 256 MB, 512 MB and 1 GB (when
available) DIMMs.
Note: If you install 64 MB DIMMs, they will not support the Chipkill memory
function.
66
•
If you install 4 GB of memory, some of the memory is reserved for system
resources. The amount reserved for system resources depends on the
configuration of the server.
•
If you install 16 GB of memory, the Configuration/Setup Utility will display the
memory that is usable by the network operating system. This amount of memory
might differ from the amount of memory that you have installed.
•
Installing or removing DIMMs changes the configuration information in the
server. Therefore, after installing or removing a DIMM, you must save the new
configuration information using the Configuration/Setup Utility program. Refer
to “Using the Configuration/Setup Utility program” on page 13 for more
information.
•
Install the DIMMs in the order provided in Table 3 on page 67.
IBM® xSeries 250: User’s Reference
Set of 4 DIMMs
Install DIMMs in these connectors:
First set (shipped as standard)
J1, J5, J9, J13
2nd set
J2, J6, J10, J14
3rd set
J3, J 7, J11, J15
4th set
J4, J8, J12, J16
Table 3. DIMM installation order.
The following illustration shows the location of the DIMM connectors.
Note: The illustrations in this book might differ slightly from your hardware.
Connector 1(J1)
Connector 9 (J9)
Connector 2 (J2)
Connector 10 (J10)
Connector 3 (J3)
Connector 11 (J11)
Connector 4 (J4)
Connector 12 (J12)
Connector 5 (J5)
Connector 13 (J13)
Connector 14 (J14)
Connector 6 (J6)
Connector 15 (J15)
Connector 7 (J7)
Connector 16 (J16)
Connector 8 (J8)
Refer to the following illustration when installing memory.
Chapter 5. Installing options
67
Pop rivets
Processor housing
cover
DIMM
Memory board
To install additional memory:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 37.
1.
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
2.
Turn off the server and peripheral devices, and disconnect all power cords and
external cables; then, remove the top cover (see “Removing the server top cover
and bezel” on page 40).
3.
Pull up the two pop rivets on the processor housing cover and remove the cover
from the processor housing.
4.
Remove the memory board assembly:
a.
Lift up on the memory board assembly and remove it from the server.
b.
Place the memory board assembly on a static-protective surface, such as the
static-protective package in which the option came.
5.
Locate the DIMM connectors on the memory board. Determine the DIMM
connectors into which you will install the DIMMs. (See the notes at the beginning
of this procedure.)
6.
Touch the static-protective package that contains the DIMM option to any
unpainted metal surface on the server. Then, remove the DIMM from the package.
Note: To avoid breaking the retaining clips or damaging the DIMM connectors,
handle the clips gently.
68
IBM® xSeries 250: User’s Reference
7.
8.
9.
To install the DIMMs, repeat the following steps for each DIMM that you install.
a.
Turn the DIMM so that the pins align correctly with the DIMM connector.
b.
Insert the DIMM by pressing the DIMM straight into the connector. Be sure
that the retaining clips snap into the closed position.
Install the memory board assembly:
a.
Hold the memory board assembly and align it over the memory board
connector.
b.
Insert the memory board assembly into the connector.
Install the processor housing cover and push the two pop rivets down to secure
the cover.
10. If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 77.
Chapter 5. Installing options
69
Installing a microprocessor kit
Your server comes with one microprocessor installed on the processor board. If you
install an additional microprocessor kit, your server can operate as a symmetric
multiprocessing (SMP) server. With SMP, certain operating systems and application
programs can distribute the processing load among the microprocessors.
Microprocessor
speed (MHz)
Core/bus
fraction
700
900
7.0
Automatic
setting
J13 Jumper
Pins 2 and 3
J14 Jumper
Pins 1 and 2
J15 Jumper
Pins 1 and 2
J16 Jumper
Pins 2 and 3
Due to the
automatic speed
setting, no
jumper settings
are required.
Table 4. Microprocessor core frequency selection.
Notes:
1.
Thoroughly review the documentation that comes with the microprocessor, so
that you can determine whether you need to update the server basic
input/output system (BIOS) code. The latest level of BIOS code for your server is
available through the World Wide Web. Refer to “Getting help, service, and
information” on page 145 for the appropriate World Wide Web addresses.
2.
Obtain an SMP-capable operating system (optional). For a list of supported
operating systems, see http://www.ibm.com/pc/us/compat/ on the World
Wide Web.
Attention: To avoid damage and ensure proper server operation when you install
a new or an additional microprocessor, use microprocessors that have the same
cache size and type, and the same clock speed. Microprocessor internal and
external clock frequencies must be identical.
70
3.
To order additional microprocessor options, contact your IBM reseller or IBM
marketing representative.
4.
If you replace the microprocessor in your server with a microprocessor that
operates at a different speed, be sure to set the microprocessor core-frequencyselection jumpers correctly. See Table 4.
5.
Your server comes standard with one microprocessor installed. The
microprocessor is installed in microprocessor connector J2 and is the startup
(boot) processor. A microprocessor installed in microprocessor connector J3 is
processor 2; a microprocessor installed in microprocessor connector J4 is
processor 3; a microprocessor installed in microprocessor connector J5 is
processor 4. If more than one microprocessor is installed, the highest numbered
microprocessor is the one from which the server will start. The lower numbered
microprocessors are used as application processors.
IBM® xSeries 250: User’s Reference
6.
Table 5 and the label on the inside cover of the server show the order in which
additional microprocessors and voltage regulator modules (VRMs) must be
installed.
Note: "T" indicates an installed terminator card; "X" indicates an installed microprocessor or VRM.
A terminator card must be installed in each microprocessor connector that does not contain a
microprocessor.
One microprocessor installed
Microprocessor connectors
VRM connectors
J2 (P1)
J3 (P2)
J4 (P3)
J5 (P4)
J37
(VRM 1)
X
T
T
T
X
J38
(VRM 2)
J39
(VRM 3)
J41
(VRM 4)
J39
(VRM 3)
J41
(VRM 4)
J41
(VRM 4)
Two microprocessors installed
Microprocessor connectors
VRM connectors
J2 (P1)
J3 (P2)
J4 (P3)
J5 (P4)
J37
(VRM 1)
J38
(VRM 2)
X
X
T
T
X
X
Three microprocessors installed
Microprocessor connectors
VRM connectors
J2 (P1)
J3 (P2)
J4 (P3)
J5 (P4)
J37
(VRM 1)
J38
(VRM 2)
J39
(VRM 3)
X
X
X
T
X
X
X
Four microprocessors installed
Microprocessor connectors
VRM connectors
J2 (P1)
J3 (P2)
J4 (P3)
J5 (P4)
J37
(VRM 1)
J38
(VRM 2)
J39
(VRM 3)
J41
(VRM 4)
X
X
X
X
X
X
X
X
Table 5. Microprocessor and VRM installation order.
Chapter 5. Installing options
71
The following illustration shows the microprocessor and VRM connectors.
Note: The illustrations in this book might differ slightly from your hardware.
Microprocessor 1
Connector (J2)
VRM 1 Connector
Microprocessor 2
Connector (J3)
VRM 2 Connector
Microprocessor 3
Connector (J4)
VRM 3 Connector
Reserved (J8 and J9)
Microprocessor 4
Connector (J5)
VRM 4 Connector
Memory board
Connector
PCI Slot 1 and 2
(on PCI bus A)
PCI Slot 3-6
(on PCI bus B)
Battery
To install an additional microprocessor kit:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 37.
72
1.
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
2.
Turn off the server and peripheral devices, and disconnect all power cords and
external cables; then, remove the top cover (see “Removing the server top cover
and bezel” on page 40).
IBM® xSeries 250: User’s Reference
Pop rivets
Processor housing
cover
VRM
Terminator card
3.
Pull up the two pop rivets on the processor housing cover and remove the cover
from the processor housing.
4.
Determine the slots where you will install the microprocessor and VRM.
5.
Remove the terminator card from the microprocessor connector.
6.
Install the microprocessor:
a.
Touch the static-protective package that contains the new microprocessor to
any unpainted metal surface on the server; then, remove the microprocessor
from the package.
b.
Hold the microprocessor by the open latches, and center the microprocessor
over the microprocessor connector.
Attention: Make sure that the microprocessor is oriented and aligned
correctly before you try to close the latches.
c.
Carefully close the latches to seat the microprocessor in the connector.
d. Store the terminator card in a safe place in the static-protective package that
your new microprocessor comes in; you will need to install it again if you
ever remove the microprocessor.
7.
Install the voltage regulator module (VRM).
a.
Center the VRM over the connector. Make sure that the VRM is oriented and
aligned correctly.
Note: If you remove the microprocessor later, remember to install the
terminator card in the appropriate microprocessor connector and to
remove the VRM for that microprocessor.
b.
Carefully close the latches to seat the VRM in the connector.
8.
Install the processor housing cover and push down on the two pop rivets.
9.
If you have other options to install or remove, do so now; otherwise, go to
“Completing the installation” on page 77.
Chapter 5. Installing options
73
Installing a hot-swap power supply
Before you continue with the power supply-installation procedure, review the
following.
Notes:
1.
During normal operation, each power supply bay must have either a power
supply or filler panel installed for proper cooling.
2.
Before you install a power supply in the right-most power supply bay, you must
disconnect the cable-management arm. You can reconnect the cable-management
arm after installing the power supply.
If you install or remove a power supply, observe the following precautions:
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this
label attached. There are no serviceable parts inside these components. If you suspect a
problem with one of these parts, contact a service technician.
74
IBM® xSeries 250: User’s Reference
Refer to the following illustration to install a hot-swap power supply.
Note: The illustrations in this book might differ slightly from your hardware.
Handle
Filler panel
DC power light
AC power light
To install an additional power supply:
1.
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
2.
Remove the filler panel.
3.
Place the handle on the power supply in the open position.
4.
Slide the power supply into the chassis and close the handle.
5.
Plug one end of the power cord into the power supply; then, plug the other end of
the cord into a properly grounded electrical outlet.
6.
Verify that the DC Power light and the AC Power light on the power supply are
lit, indicating that the power supply is operating properly.
Statement 6
CAUTION:
If you install a strain-relief bracket option over the end of the power cord that is
connected to the device, you must connect the other end of the power cord to an easily
accessible power source.
Chapter 5. Installing options
75
Replacing a hot-swap fan
Refer to the following illustration to replace a hot-swap fan.
Note: The illustrations in this book might differ slightly from your hardware.
Hot-swap fan
assembly 1
Latch
Hot-swap fan
assembly 3
Hot-swap fan
assembly 2
Hot-swap fan
assembly 4
To replace a hot-swap fan assembly:
1.
Review the information in“Before you begin” on page 36 through “Safety
information statements” on page 38.
2.
If you are replacing fan assembly 1, 2, or 3:
a.
Remove the top cover (see “Removing the server top cover and bezel” on
page 40).
Attention: To ensure proper system cooling, keep the cover removed for no
more than 30 minutes during this procedure.
b.
Press the fan release latch and lift the fan assembly out of the server.
c.
Slide the replacement fan assembly into the server. The latch will snap into
place and secure the fan in the server.
d. Replace the top cover (see “Completing the installation” on page 77).
3.
76
If you are replacing fan assembly 4:
a.
Pull out on the orange pop rivet on the rear fan bracket; then, lift the fan
assembly up and out of the hinge cutouts.
b.
Slide the replacement fan assembly into the server. (Make sure that the fan
assembly fits correctly into the hinge cutouts on the rear of the shuttle.)
c.
When you have the fan assembly properly seated, push on the pop rivet until
it clicks into place.
IBM® xSeries 250: User’s Reference
Completing the installation
To complete your installation, you must reinstall the media-bay bezel, reinstall the top
cover, reconnect all the cables that you disconnected, and for certain options, run the
Configuration/Setup Utility program. Follow the instructions in this section.
Attention: For proper cooling and airflow, install the top cover before turning on the
server. Operating the server for extended periods of time (over 30 minutes) with the
top cover removed might damage server components.
Installing the media-bay bezel
Refer to the following illustration to install the media-bay bezel.
Note: The illustrations in this book might differ slightly from your hardware.
Media-bay bezel
To install the media-bay bezel:
1.
Insert the two tabs on the top of the media-bay bezel into the matching holes on
the server chassis.
2.
Push the bottom of the media-bay bezel toward the server until the two tabs at the
bottom of the bezel snap into place.
Chapter 5. Installing options
77
Installing the top cover
Top cover
Captive screws
To install the server top cover:
1.
Before installing the cover, check that all cables, adapters, and other components
are installed and seated correctly and that you have not left loose tools or parts
inside the server.
2.
Lower the cover with the rear edge of the cover about 25 mm (1 inch) back from
the rear edge of the server.
3.
Slide the cover forward.
4.
Tighten the two captive screws on the back edge of the cover.
5.
If you disconnected any cables from the back of the server, reconnect the cables;
then, plug the power cords into properly grounded electrical outlets.
Note: If necessary, see “Cabling the server” on page 93 for connector locations.
Reconfiguring the server
When you start your server for the first time after you add or remove an internal
option or an external SCSI device, you might see a message telling you that the
configuration has changed. Run the Configuration/Setup Utility program to save the
new configuration information. See “Chapter 3. Configuring your server,” on page 13.
Some options have device drivers that you need to install. Refer to the documentation
that comes with your option for information about installing any required device
drivers.
If you have installed a new microprocessor, you might want to upgrade your
operating system to support symmetric multiprocessing (SMP). Refer to “Chapter 4.
Using the ServerGuide CDs,” on page 23.
If you have installed or removed a hard disk drive, refer to the information that comes
with your ServeRAID adapter for details on configuring your disk arrays.
78
IBM® xSeries 250: User’s Reference
Connecting external options
Review the information in“Before you begin” on page 36 through “Safety information
statements” on page 38. Also, read the documentation that comes with your options.
To attach an external device:
1.
Turn off the server and all attached devices.
2.
Follow the instructions that come with the option to prepare it for installation and
to connect it to the server.
Note: If you are attaching a SCSI device, see “Setting SCSI IDs” on page 85 for
information about SCSI IDs and cables.
Input/Output ports
This section provides information about the input/output (I/O) ports on the rear of
your server. These ports include the following:
•
•
•
•
•
•
•
•
•
One parallel port
One video port
One keyboard port
One auxiliary-device port (mouse)
One dual-channel Ultra2 (LVD) SCSI port
Two serial ports
Two Universal Serial bus (USB) ports
One Ethernet port
Three communication ports dedicated to the Advanced System Management
processor
Chapter 5. Installing options
79
Refer to the following illustration for the location of input and output connectors.
Advanced Systems
Management Interconnect knockout
Parallel
Serial A
System management
Ethernet
Serial B
ASM Interconnect
port A
USB1
USB2
ASM Interconnect
port B
Video
Ultra2 SCSI
Keyboard
Mouse
Parallel port
Your server has one parallel port. This port supports three standard Institute of
Electrical and Electronics Engineers (IEEE) 1284 modes of operation: Standard Parallel
Port (SPP), Enhanced Parallel Port (EPP), and Extended Capability Port (ECP).
Viewing or changing the parallel-port
assignments
You can use the built-in Configuration/Setup Utility program to configure the
parallel port as bidirectional; that is, so that data can be both read from and written to
a device. In bidirectional mode, the server supports the ECP and EPP modes.
To view or change the parallel-port assignment:
1.
Restart the server and watch the monitor screen.
2.
When the message Press F1 for Configuration/Setup appears, press F1.
Note: The Devices and I/O Ports choice appears only on the full configuration
menu. If you set two levels of passwords, you must enter the
administrator password to access the full configuration menu.
3.
From the main menu, select Devices and I/O Ports; then, press Enter.
4.
Select the parallel port; then, use the arrow keys to advance through the settings
available.
Note: When you configure the parallel port as bidirectional, use an IEEE 1284compliant cable. The maximum length of the cable must not exceed 3
meters (9.8 feet).
80
IBM® xSeries 250: User’s Reference
5.
Select Save Settings; then, select Exit Setup to exit from the Configuration/Setup
Utility main menu.
Parallel port connector
The following table shows the pin-number assignments for the 25-pin, female D-shell
parallel-port connector on the rear of your server.
1
13
25
14
Pin
I/O
SPP/ECP Signal
EPP Signal
1
O
-STROBE
-WRITE
2
I/O
Data 0
Data 0
3
I/O
Data 1
Data 1
4
I/O
Data 2
Data 2
5
I/O
Data 3
Data 3
6
I/O
Data 4
Data 4
7
I/O
Data 5
Data 5
8
I/O
Data 6
Data 6
9
I/O
Data 7
Data 7
10
I
-ACK
-ACK
11
I
BUSY
-WAIT
12
I
PE (paper end)
PE (paper end)
13
I
SLCT (select)
SLCT (select)
14
O
-AUTO FD (feed)
-AUTO FD
15
I
-ERROR
-ERROR
16
O
-INIT
-INIT
17
O
-SLCT IN
-SLCT IN
18
-
Ground
Ground
19
-
Ground
Ground
20
-
Ground
Ground
21
-
Ground
Ground
22
-
Ground
Ground
23
-
Ground
Ground
24
-
Ground
Ground
25
-
Ground
Ground
Table 6. Parallel-port connector pin-number assignments.
Chapter 5. Installing options
81
Video port
Your server comes with an integrated super video graphics array (SVGA) video
controller. This controller is not removable, but you can disable it by installing a PCI
video adapter.
Note: If you install a PCI video adapter, the server BIOS will automatically disable
the integrated video controller.
The following table shows the pin-number assignments for the 15-pin analog video
connector on the rear of your server.
Pin
Signal
Pin
5
1
15
11
Signal
Pin
Signal
1
Red
6
Ground
11
Monitor ID bit 0
2
Green or monochrome
7
Ground
12
DDC SDA
3
Blue
8
Ground
13
Horizontal synchronization
(Hsync)
4
Monitor ID bit 2
9
+5 V dc
14
Vertical synchronization
(Vsync)
5
Ground
10
Ground
15
DDC SDL
Table 7. Video-port connector pin-number assignments.
82
IBM® xSeries 250: User’s Reference
Keyboard port
One keyboard port connector is located on the rear of your server.
Note: If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).
The following table shows the pin-number assignments for the keyboard connector
on the rear of your server.
6
5
4
3
2
Pin
1
I/O
Signal
1
I/O
Data
2
N/A
Reserved
3
N/A
Ground
4
N/A
+5 V dc
5
I/O
Keyboard clock
6
N/A
Reserved
Table 8. Keyboard connector pin-number assignments.
Auxiliary-device (pointing device) port
The I/O board has one auxiliary-device port that supports a mouse or other pointing
device.
The following table shows the pin-number assignments for the auxiliary-device
connector on the rear of your server.
6
5
4
3
2
1
Chapter 5. Installing options
83
Pin
Signal
1
Data
2
Not connected
3
Ground
4
+5 V dc
5
Clock
6
Not connected
Table 9. Auxiliary-device connector pin-number assignments.
Ultra2 (LVD) SCSI ports
Your server supports an optional IBM ServeRAID adapter. This adapter provides
three independent SCSI channels. A 16-bit (wide) LVD SCSI cable connects the hard
disk drive backplane to one channel of the ServeRAID adapter. Two 68-pin SCSI
connectors for two additional channels are on the rear of the server. Refer to the
information that comes with your ServeRAID adapter for additional details.
Your server has a dual-channel Ultra2 small computer system interface (SCSI)
controller. This controller supports two independent SCSI channels: one external and
one internal. Each channel supports up to 15 SCSI devices. You can use the external
LVD SCSI channel connector on the rear of your server to connect different types of
SCSI devices, such as drives or printers.
SCSI cabling requirements
If you plan to attach external SCSI devices, you must order additional SCSI cables. To
select and order the correct cables for use with external devices, contact your IBM
reseller or IBM marketing representative.
For information about the maximum length of SCSI cable between the terminated
ends of the cable, refer to the American National Standards Institute (ANSI) SCSI
standards on the ANSI Web site at http://www.ansi.org on the World Wide Web.
Adhering to these standards will help ensure that your server operates properly.
84
IBM® xSeries 250: User’s Reference
Setting SCSI IDs
Each SCSI device connected to a SCSI controller must have a unique SCSI ID. This ID
enables the SCSI controller to identify the device and ensure that different devices on
the same SCSI channel do not attempt to transfer data simultaneously. SCSI devices
that are connected to different SCSI channels can have duplicate SCSI IDs. SCSI IDs 6
and 7 are reserved for the SCSI controller on either SCSI channel A or B. The following
table lists the SCSI IDs for devices that are connected to one channel. In Table 10, the
hot-swap hard disk drive bays are in the standard (vertical) configuration.
Standard (SCSI
channel A)
Optional (SCSI
channel B)
Drive bay 1:
SCSI ID 0
Drive bay 1:
SCSI ID 11
Drive bay 2:
SCSI ID 1
Drive bay 2:
SCSI ID 12
Drive bay 3:
SCSI ID 2
Drive bay 3:
SCSI ID 13
Drive bay 4:
SCSI ID 3
Drive bay 4:
SCSI ID 14
Drive bay 5:
SCSI ID 4
Drive bay 5:
SCSI ID 15
Backplane: SCSI
ID 8
Backplane: SCSI
ID 9
Table 10. SCSI IDs for hot-swap hard disk drives
and backplanes (standard configuration).
The hot-swap-drive backplane controls the SCSI IDs for the internal hot-swap drive
bays. However, when you attach a SCSI device to the external SCSI connector, you
must set a unique ID for the device. Refer to the information that comes with the
device for instructions to set its SCSI ID.
SCSI connector pin-number assignments
The following table shows the pin-number assignments for the 68-pin SCSI
connectors.
34
1
68
35
Chapter 5. Installing options
85
Pin
Signal
1
+Data 12
2
+Data 13
3
+Data 14
4
+Data 15
5
+Data P1
6
+Data 0
7
+Data1
8
+Data 2
9
+Data 3
10
+Data 4
11
+Data 5
12
+Data 6
13
+Data 7
14
+Data P
15
Ground
16
DIFFSENS
17
Term power
18
Term power
19
Reserved
20
Ground
21
+Attention
22
Ground
23
+Busy
24
+Acknowledge
25
+Reset
26
+Message
27
+Select
28
+Control/Data
29
+Request
30
+Input/Output
31
+Data 8
32
+Data 9
33
+Data 10
34
+Data 11
Pin
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
Signal
-Data 12
-Data 13
-Data 14
-Data 15
-Data P1
-Data 0
-Data 1
-Data 2
-Data 3
-Data 4
-Data 5
-Data 6
-Data 7
-Data P
Ground
Ground
Term power
Term power
Reserved
Ground
-Attention
Ground
-Busy
-Acknowledge
-Reset
-Message
-Select
-Control/Data
-Request
-Input/Output
-Data 8
-Data9
-Data 10
-Data 11
Table 11. 68-pin SCSI connector pin-number assignments.
86
IBM® xSeries 250: User’s Reference
Serial ports
Your server has two standard serial ports: serial port A and serial port B. The
operating system can use and share both serial ports; however, the integrated
Advanced System Management processor can use and share only serial port A.
Some application programs require specific ports, and some modems function
properly only at certain communication port addresses. You might need to use the
Configuration/Setup Utility program to change communication port address
assignments to prevent or resolve address conflicts.
Viewing or changing the serial-port assignments
To view or change the serial-port assignments:
1.
Restart the server and watch the monitor screen.
2.
When the message Press F1 for Configuration/Setup appears, press F1.
3.
From the main menu, select Devices and I/O Ports; then, press Enter.
Note: The Devices and I/O Ports choice appears only on the full configuration
menu. If you set two levels of passwords, you must enter the
administrator password to access the full configuration menu.
4.
Select the serial port; then, use the arrow keys to advance through the settings
available.
5.
Select Save Settings; then, select Exit Setup to exit from the Configuration/Setup
Utility main menu.
Serial-port connectors
The following table shows the pin-number assignments for the 9-pin, male D-shell
serial-port connectors on the rear of your server. These pin-number assignments
conform to the industry standard.
5
1
6
Pin
9
Signal
Pin
Signal
1
Data carrier detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Table 12. Serial-port connectors pin-number assignments.
Chapter 5. Installing options
87
Universal Serial Bus ports
Your server has two Universal Serial Bus (USB) ports that configure automatically.
USB is an emerging serial interface standard for telephony and multimedia devices. It
uses Plug and Play technology to determine the type of device attached to the
connector.
Notes:
1.
If you attach a standard (non-USB) keyboard to the keyboard connector, the USB
ports and devices will be disabled during the power-on self-test (POST).
2.
If you install a USB keyboard that has a mouse port, the USB keyboard emulates a
mouse and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.
3.
Check to make sure that your NOS supports USB devices.
USB cables and hubs
You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach
more than two USB devices, you must use a hub to connect the devices. The hub
provides multiple connectors for attaching additional external USB devices.
USB technology provides up to 12 megabits-per-second (Mbps) speed with a
maximum of 127 external devices and a maximum signal distance of five meters (16
ft.) per segment.
USB-port connectors
Each USB port has an external connector on the rear of the server for attaching USB
compatible devices.
The following table shows the pin-number assignments for the USB-port connectors
on the rear of your server.
Pin
Signal
1
VCC
2
-Data
3
+Data
4
Ground
Table 13. USB-port connector pin-number assignments.
88
IBM® xSeries 250: User’s Reference
Ethernet port
Your server comes with an integrated Ethernet controller. This controller provides an
interface for connecting to 10-Mbps or 100-Mbps networks and provides full-duplex
(FDX) capability, which enables simultaneous transmission and reception of data on
the Ethernet local area network (LAN).
To access the Ethernet port, connect a Category 3, 4 or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of your server.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Configuring the Ethernet controller
When you connect your server to the network, the Ethernet controller automatically
detects the data-transfer rate (10Mbps or 100Mbps) on the network and then sets the
controller to operate at the appropriate rate. That is, the Ethernet controller will adjust
to the network data rate, whether the data rate is standard Ethernet (10BASE-T), Fast
Ethernet (100BASE-TX), half duplex (HDX), or full duplex (FDX). The controller
supports half-duplex (HDX) and full-duplex (FDX) modes at both speeds.
The Ethernet controller is a PCI Plug and Play device. You do not need to set any
jumpers or configure the controller for your operating system before you use the
Ethernet controller. However, you must install a device driver to enable your
operating system to address the Ethernet controller. The device drivers are provided
on the ServerGuide CDs.
Failover for redundant Ethernet
The IBM Netfinity 10/100 Fault Tolerant Adapter is an optional redundant network
interface card (NIC adapter) that you can install in your server. If you install this NIC
adapter and connect it to the same logical LAN segment as the primary Ethernet
controller, you can configure the server to support a failover function. You can
configure either the integrated Ethernet controller or the NIC adapter as the primary
Ethernet controller. In failover mode, if the primary Ethernet controller detects a link
failure, all Ethernet traffic associated with it is switched to the redundant (secondary)
controller. This switching occurs without any user intervention. When the primary
link is restored to an operational state, the Ethernet traffic switches back to the
primary Ethernet controller. The switch back to the primary Ethernet controller can be
automatic or manually controlled, depending on the setup and operating system.
Note that only one controller in the redundant pair is active at any given time. For
example, if the primary Ethernet controller is active, then the secondary Ethernet
controller cannot be used for any other network operation.
Note: Your operating system determines the maximum number of IBM Netfinity
10/100 Fault Tolerant Adapters that you can install in your server. See the
documentation that comes with the adapter for more information.
Considerations when combining failover and hot-plug
functions: If your operating system supports hot-plug PCI adapters and the optional
redundant NIC adapter is installed in a hot-plug PCI slot, you can replace the NIC
adapter without powering off the server — even if it is the primary Ethernet
controller. Disconnecting the Ethernet cable from the primary Ethernet controller will
cause the Ethernet traffic to switch automatically to the secondary Ethernet controller.
This can be very useful if a faulty adapter causes a network problem, or if you want to
upgrade the primary adapter hardware.
Chapter 5. Installing options
89
Note: If you hot replace the primary adapter while the Ethernet traffic is being
handled by the secondary Ethernet controller, the traffic does not
automatically switch back to the primary adapter when the primary adapter
comes back online. See “Configuring for failover”.
Configuring for failover: The failover feature currently is supported by Windows
NT Server, and IntraNetWare. The setup required for each operating system follows.
Windows NT Server:
IBM offers hot-plug support for Windows NT Server Version 4.0. Failover can work in
conjunction with hot-plug support or independently. If you are not using hot-plug
support, go to “Windows NT Server failover setup” on page 91.
Windows NT Server hot-plug setup:
IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package is available for
download from the IBM Web site at:
http://www.pc.ibm.com/support
Enter the brand type of Server, click on Downloadable files and look for Hot Plug.
The IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package uses the Intel
Desktop Management Interface (DMI) to control hot-plug support for the Ethernet
controllers. The Ethernet controller in your computer is DMI compliant. Download
and install the following software in the order listed:
1.
2.
3.
IBM Netfinity PCI Hotplug for Windows NT 4.0 Failover DMI Agent
IBM Netfinity PCI Hotplug for Windows NT 4.0 Solution
IBM Netfinity 10/100 Fault Tolerant Adapter device drivers
Note: The order of installation is important. You must install the IBM Netfinity Hot
Plug PCI for Windows NT Server 4.0 package before you install the IBM
Netfinity 10/100 Fault Tolerant Adapter driver. If you install the adapter
device driver before the PCI Hot Plug Solution package, the adapter device
driver will not recognize the hot-plug code. This happens because the adapter
device driver only checks the NT registry for the Hot Plug package during
installation. If the PCI Hot Plug Solution package is added after the adapter
device driver is installed, the adapter must be removed and added again in
order for it to detect the PCI Hot-Plug Solution code.
To install the IBM Netfinity PCI Hotplug for Windows NT 4.0 Failover DMI Agent:
1.
Download the IBM Netfinity PCI Hotplug for Windows NT 4.0 Failover DMI
Agent file from the Netfinity Support Web page and extract the files onto a
diskette.
2.
Insert the diskette into the diskette drive.
3.
From the Start menu, select the Run option.
4.
Type A:\SETUP.EXE in the Open box.
5.
Click Ok. The setup wizard opens.
6.
Follow the instructions that are given by the setup wizard until the program is
installed.
7.
Restart the server.
To install the IBM Netfinity PCI Hotplug for Windows NT 4.0 Solution package:
90
1.
Download the IBM Netfinity PCI Hotplug for Windows NT 4.0 Solution file from
the Netfinity Support Web page and extract the files onto a diskette.
2.
Log on to Windows NT Server as a user in the Administrator group.
IBM® xSeries 250: User’s Reference
3.
Insert the diskette into the diskette drive.
4.
From the Start menu, select the Run option.
5.
Type A:\SETUP.EXE in the Open box.
6.
Click OK. The Setup wizard opens.
7.
Follow the instructions given by the setup wizard until the program is installed.
Windows NT Server failover setup:
To install the IBM Netfinity 10/100 Fault Tolerant Adapter device drivers:
1.
Add the redundant NIC adapter according to the instructions that are provided
with the adapter.
2.
Use the ServerGuide CDs to install the AMD PCNet Ethernet Family adapter
device driver.
3.
Do not select the Grouping box at this point; you must first restart the machine.
4.
From the Windows NT Server desktop, select Control Panel, then select the
Network icon, then select the Adapters tab.
5.
Highlight one of the adapters that will be in the redundant pair and then click the
Properties... button.
6.
Check the Grouping box. This will show the possible combinations for redundant
pairs.
7.
Select the adapter pair you want and then select OK. Note that the integrated
Ethernet controller is located at PCI C.
Two options are available for recovering from a failover condition. The options
are determined by the Enable for DMI / Hot Swap Support checkbox. If the IBM
Netfinity Hot Plug PCI for Windows NT Server 4.0 package is installed, this
checkbox will appear at the bottom of the Adapter Properties panel. If you do not
have the IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package
installed on your server, you will not see the Enable for DMI / Hot Swap Support
checkbox.
If the Enable for DMI / Hot Swap Support checkbox is not checked or is not
present, traffic will automatically switch back to the primary adapter when the
primary link status is restored. In this mode, the adapter cannot be hot-swapped.
Users with the IBM Netfinity Hot Plug PCI for Windows NT Server 4.0 package
installed should check the Enable for DMI / Hot Swap Support checkbox.
If the Enable for DMI / Hot Swap Support checkbox is checked, traffic will
remain on the secondary adapter until the user directs it to return to the primary
adapter. This can be done after the hot-swap replacement of the primary adapter
or by using the DMI interface.
8.
Select Close to exit from the Network setup.
When you restart the server, the failover function will be in effect.
If a failover occurs, a message is written to the NT Event Viewer log. In addition, if the
Enable for DMI / Hot Swap Support checkbox is checked, a DMI alert will also be
generated.
IntraNetWare:
The IBM PCI Hot Plug System Bus Driver Diskette for Novell Netware V4.41, V4.42,
and V5.0 is available for download from the IBM Web site at:
http://www.pc.ibm.com/support
Chapter 5. Installing options
91
The failover function is now enabled. If a failover occurs:
•
The operating system console generates a message.
•
The custom counters for the device driver contain variables that define the state of
the failover function and the location of the redundant pair. You can use the
NetWare Monitor to view the custom counters.
Note: If the primary adapter was hot-replaced while the Ethernet traffic was being
handled by the secondary Ethernet controller, the traffic does not
automatically switch back to the primary adapter when the primary adapter
comes back online. In this case, issue the command:
LOAD d:\path\PCNTNW SCAN
where d and path are the drive and path where the driver is located. This
command causes the device driver to locate the primary adapter and switch
the Ethernet traffic to it.
Ethernet port connector
The following table shows the pin-number assignments for the RJ-45 connector. These
assignments apply to both 10BASE-T and 100BASE-TX devices.
Pin
Signal
Pin
Signal
1
Transmit data+
5
Not connected
2
Transmit data-
6
Receive data -
3
Receive data+
7
Not connected
4
Not connected
8
Not connected
Table 14. Ethernet RJ-45 connector pin-number assignments.
Advanced System Management ports
Your server has three communication ports dedicated to the Advanced System
Management processor. One port uses a standard D-shell serial-port connector,
connector C. The other two ports, which are used for the ASM Interconnect function,
use a dual RJ-45 connector.
You can attach a dedicated modem to the D-shell system-management connector on
the rear of your server to communicate with the integrated Advanced System
Management processor.
The ASM Interconnect function uses the RJ-45 system-management connectors. This
function enables you to connect the Advanced System Management processors of
several rack-mounted servers so that they can communicate with each other in halfduplex mode.
92
IBM® xSeries 250: User’s Reference
Cabling the server
Refer to the following illustration for the location of input and output connectors.
Advanced Systems
Management Interconnect knockout
Parallel
Serial A
System management
Ethernet
Serial B
ASM Interconnect
port A
USB1
USB2
ASM Interconnect
port B
Video
Ultra2 SCSI
Keyboard
Mouse
Refer to the following illustration for an example of proper cable routing.
Chapter 5. Installing options
93
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IBM® xSeries 250: User’s Reference
Chapter 6. Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with your server.
If you cannot locate and correct the problem using the information in this section,
refer to “Getting help, service, and information” on page 145 for more information.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” on page 97
for more information.
•
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory
(ROM) on the processor board. These programs are the primary method of testing
the major components of your server. See “Diagnostic programs and error
messages” on page 111 for more information.
•
Light Path Diagnostics
Your server has light-emitting diodes (LEDs) to help you identify problems with
server components. These LEDs are part of the Light Path Diagnostics that are
built into your server. By following the path of lights, you can quickly identify the
type of system error that occurred. See “Identifying problems using status LEDs”
on page 124 for more information.
•
Troubleshooting charts
These charts list problem symptoms, along with suggested steps to correct the
problems. See the “Troubleshooting charts” on page 130 for more information.
•
Customized support page
You can create a customized support page that is specific to your hardware,
complete with Frequently Asked Questions, Parts Information, Technical Hints
and Tips, and Downloadable files. In addition, you can choose to receive
electronic mail (e-mail) notifications whenever new information becomes
available about your registered products.
After you register and profile your xSeries products, you can diagnose problems
using the IBM Online Assistant and you can participate in the IBM discussion
forum. For more detailed information about registering and creating a
customized profile for your IBM products, visit the following addresses on the
Web:
— http://www.ibm.com/pc/register
— http://www.ibm.com/pc/support
© Copyright IBM Corp. 2001
95
Server Support
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list.
You can view the ServerProven list at:
Register at: http://www.ibm.com/pc/register
Profile at: http://www.ibm.com/pc/support
http://www.ibm.com/pc/compat
Problem
solved?
Yes
No
You can view a list of
IBM Help Center phone numbers at:
http://www.ibm.com/pc/support
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Yes
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support
96
IBM® xSeries 250: User’s Reference
Yes
Problem
solved?
No
Phone an
IBM Help Center
POST
When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of tests
is called the power-on self-test or POST.
If POST finishes without detecting any problems, a single beep sounds, the first screen
of your operating system or application program appears, and the System POST
Complete (OK) light is illuminated on the operator information panel.
If POST detects a problem, more than one beep sounds and an error message appears
on your screen. See “POST beep code descriptions” and “POST error messages” on
page 100 for more information.
Notes:
1.
If you have a power-on password or administrator password set, you must type
the password and press Enter, when prompted, before POST will continue.
2.
A single problem might cause several error messages. When this occurs, work to
correct the cause of the first error message. After you correct the cause of the first
error message, the other error messages usually will not occur the next time you
run the test.
POST beep code descriptions
Beep codes are sounded in a series of beeps. For example, a 1-2-4 beep code sounds
like one beep, a pause, two consecutive beeps, another pause, and four more
consecutive beeps.
The possible types of beep codes that your server might emit include the following:
No beeps
If no beep occurs after your server completes POST (that is, after the System
POST Complete (OK) light on the operator information panel is illuminated),
call for service.
Continuous beep
Your startup (boot) microprocessor has failed, the processor board, I/O
board, or speaker subsystem might contain a failing component. If the system
continues through POST with no errors, call for service. If no video appears,
the startup processor has failed; replace the startup processor.
One short beep
One beep indicates that your server successfully completed POST. POST
detected no configuration or functional errors. One beep also occurs after
your server completes POST if you enter an incorrect power-on password.
Two short beeps
POST encountered an error. The Configuration/Setup Utility program will
display additional information; follow the instructions that appear on the
screen. See “POST error messages” on page 100 for descriptions of the text
messages that might appear.
Three short beeps
A system memory error has occurred. This combination occurs only if the
video basic input/output system (BIOS) cannot display the error message.
Replace the failing memory module.
Chapter 6. Solving problems
97
Repeating short beeps
The system board might contain a failing component, your keyboard might
be defective, or a key on the keyboard might be stuck. Ensure that:
1.
2.
3.
Nothing is resting on the keyboard and pressing a key.
No key is stuck.
The keyboard cable is connected correctly to the keyboard and to the
correct connector on the server.
Running the diagnostic tests can isolate the server component that failed, but
you must have your system serviced. If the error message remains, call for
service.
Note: If you just connected a new mouse or other pointing device, turn off
the server and disconnect that device. Wait at least 5 seconds; then,
turn on the server. If the error message goes away, replace the device.
One long and one short beep
POST encountered an error on a video adapter. If you are using the integrated
video controller, call for service. If you are using an optional video adapter,
replace the failing video adapter.
One long and two short beeps
A video I/O adapter ROM is not readable, or the video subsystem is
defective. If you hear this beep combination twice, both the system board and
an optional video adapter have failed the test. This beep combination might
also indicate that the system board contains a failing component.
One long and three short beeps
The system-board video subsystem has not detected a monitor connection to
the server. Ensure that the monitor is connected to the server. If the problem
persists, replace the monitor.
Two long and two short beeps
POST does not support the optional video adapter. This beep combination
occurs when you install a video adapter that is incompatible with your server.
Replace the optional video adapter with one that the server supports or use
the integrated video controller.
98
IBM® xSeries 250: User’s Reference
POST beep codes
Beep code
Description
Action
1-1-1
Adapter, DIMM, or I/O board and processor board has
failed
1-1-2
Microprocessor register test has failed.
1-1-3
CMOS write/read test has failed.
1-1-4
BIOS ROM checksum has failed.
1-2-1
Programmable Interval Timer test has failed.
1-2-2
DMA initialization has failed.
1-2-3
DMA page register write/read test has failed.
1-4-3
Interrupt vector loading test has failed.
2-1-1
Secondary DMA register test has failed.
2-1-2
Primary DMA register test has failed.
2-1-3
Primary interrupt mask register test has failed.
2-1-4
Secondary interrupt mask register test has failed.
2-2-1
Interrupt vector loading has failed.
2-2-2
Keyboard controller test has failed.
2-2-3
CMOS power failure and checksum checks have failed.
2-2-4
CMOS configuration information validation has failed.
2-3-2
Screen memory test has failed.
2-3-3
Screen retrace tests have failed.
2-3-4
Search for video ROM has failed.
2-4-1
Screen test indicates the screen is operable.
3-1-1
Timer tick interrupt test has failed.
3-1-2
Interval timer channel 2 test has failed.
3-1-3
RAM test has failed above address hex 0FFFF.
3-1-4
Time-of-Day clock test has failed.
3-2-1
Serial port test has failed.
3-2-2
Parallel port test has failed.
3-2-3
Math Coprocessor test has failed.
3-2-4
Comparison of CMOS memory size against actual has
failed.
2-3-1
Screen initialization has failed.
3-3-2
I2C bus has failed.
Call for service.
Turn off the
server and then
restart the server.
If the problem
persists, call for
service.
Table 15. POST beep codes.
Chapter 6. Solving problems
99
1-2-4
RAM refresh verification has failed.
1-3-1
First 64 Kb RAM test has failed.
1-3-2
First 64 Kb RAM parity test has failed.
3-3-1
A memory size mismatch has occurred.
3-3-3
No memory has been detected in the system.
Reseat the
memory
modules or
install a memory
module. If the
problem persists,
call for service.
Table 15. POST beep codes.
POST error messages
The following tables provide information about the POST error messages that can
appear during startup.
POST message
062
Description
The server failed to boot on three consecutive attempts.
All caches are disabled. Repeatedly turning the server on and then off or resetting the server
might cause this problem.
Action: Start the Configuration/Setup Utility program and verify that all settings are correct.
Use the Cache Control selection in the Advanced Setup menu of the
Configuration/Setup Utility program to enable the caches.
If the problem persists, call for service. When the problem is corrected, be sure to enable the
caches.
101
102
106
An error occurred during the system board and microprocessor test.
114
An adapter read-only memory (ROM) error occurred.
Action: Call for service.
Action: Remove the options. If you can start the server without the options installed, reinstall
each option one at a time and retest after each is reinstalled. When an option fails,
replace it.
If you cannot isolate and correct the problem, call for service.
Table 16. POST error messages.
100
IBM® xSeries 250: User’s Reference
POST message
129
Description
An error was detected in the L1 cache of one of the microprocessors.
Action: 1.
2.
If you just installed a microprocessor, verify that the microprocessor is installed and
seated correctly.
If the problem persists, check to see if the system has isolated the problem to a
microprocessor:
•
•
If the System Error light on the operator information panel is on, check to see if
the CPU LED on the diagnostic LED panel is on. If it is on, check the
Microprocessor Error LEDs next to the microprocessor sockets.
—
If a Microprocessor LED is on, run the diagnostic program for the
microprocessor indicated by the LED. If the tests fail, replace the indicated
microprocessor.
—
If the microprocessor tests do not fail, call for service.
If no error LED is on, the error logs in the Configuration/Setup Utility
program might provide additional information about the microprocessor error.
If the problem persists, call for service.
151
A real-time clock (RTC) error occurred.
Action: Call for Service.
161
The real-time clock battery has failed.
Action: Replace the battery yourself or call for service.
You can use the server until you replace the battery. However, you must run the
Configuration/Setup Utility program and set the time and date and other custom settings each
time you turn on the server.
162
A change in device configuration occurred. This error occurs under one or more of the following
conditions:
•
A new device has been installed.
•
A device has been moved to a different location or cable connection.
•
A device has been removed or disconnected from a cable.
•
A device is failing and is no longer recognized by the server as being installed.
•
An external device is not turned on.
•
An invalid checksum is detected in the battery-backed memory.
Action: Verify that all external devices are turned on. You must turn on external devices before
turning on the server.
If you did not add, remove, or change the location of a device, a device is probably failing.
Running the Diagnostic program might isolate the failing device.
If you cannot isolate and correct the problem, call for service.
163
The time of day has not been set.
Action: Set the correct date and time. If the date and time are set correctly and saved, but the 163
error message reappears, call for service.
You can use the server until the system is serviced, but any application programs that use the
date and time will be affected.
Table 16. POST error messages.
Chapter 6. Solving problems
101
POST message
164
Description
A change in the memory configuration occurred. This message might appear after you add or
remove memory.
Note:
The server can be used with decreased memory capacity.
Action: 1.
If POST error message 289 also occurred, follow the instructions for that error
message first.
2.
If you just installed or removed memory, run the Configuration/Setup Utility
program; then, exit, saving the new configuration settings.
If the message appears again, shutdown the server, reseat the memory modules,
and restart the server.
3.
If the problem persists, check to see if the system has isolated the problem to a
memory module:
•
•
If the System Error light on the operator information panel is on, check to see if
the MEM LED on the diagnostic LED panel is on. If it is on, check the DIMM
Error LEDs next to the memory sockets. If a DIMM Error LED is on, run the
diagnostic program for the memory.
—
If the tests fail, replace the DIMM. If the problem persists after you replace
the DIMM, call for service.
—
If the memory tests do not fail, call for service.
If no error LED is on, the error logs in the Configuration/Setup Utility
program might provide additional information on the memory error.
If the problem persists, call for service.
175
A vital product data (VPD) error occurred.
Action: Call for service.
176
177
178
A security hardware error occurred.
184
The power-on password information stored in your server has been removed.
Action: Check for indications that someone has tampered with the server. If no one has
tampered with the server, call for service.
Action: From the Configuration/Setup Utility program main menu, select System Security.
Then, follow the instructions on the screen.
If this information cannot be restored, call for service.
185
A power failure damaged the stored information about the drive-startup sequence.
Action: From the Configuration/Setup Utility program main menu, select Start Options; then,
follow the instructions on the screen.
If this information cannot be restored, call for service.
186
A system board or hardware error occurred.
Action: Call for service.
187
The VPD serial number is not set.
Action: The system serial number is set in the VPD EEPROM at the time of manufacturing. If
the system board has been replaced, the system serial number will be invalid and
should be set. From the main menu of the Configuration/Setup Utility program, select
System Information, then select Product Data. If the problem persists, call for service.
188
A vital product data (VPD) error occurred.
Action: Call for service.
Table 16. POST error messages.
102
IBM® xSeries 250: User’s Reference
POST message
Description
189
An attempt has been made to access the server with invalid passwords. After three incorrect
attempts, the server locks up; that is, the logon data fields are no longer available to the user.
201
An error occurred during the memory controller test. This error can be caused by:
•
Incorrectly installed memory
•
A failing memory module
•
A processor-board problem
•
A memory-board problem
Action: 1.
2.
3.
If you just installed memory, verify that the new memory is correct for your server.
Also verify that the memory is installed and seated correctly.
If the problem persists, check to see if the system has isolated the problem to a
memory module:
•
If the System Error light on the operator information panel is on, check to see if
the MEM LED on the diagnostic LED panel is on. If it is on, check the DIMM
Error LEDs next to the memory sockets. If a DIMM Error LED is on, run the
diagnostic program for the memory.
•
If the tests fail, replace the DIMM. If the problem persists after you replace the
DIMM, call for service.
•
If the memory tests do not fail, call for service.
If no error LED is on, the error logs in the Configuration/Setup Utility program
might provide additional information on the memory error.
If the problem persists, call for service.
229
An error was detected in the L2 cache of one of the microprocessors.
Action: 1.
2.
If you just installed a microprocessor, verify that the microprocessor is installed and
seated correctly.
If the problem persists, check to see if the system has isolated the problem to a
microprocessor:
•
•
If the System Error light on the operator information panel is on, check to see if
the CPU LED on the diagnostic LED panel is on. If it is on, check the
Microprocessor Error LEDs next to the microprocessor sockets.
—
If a Microprocessor LED is on, run the diagnostic program for the
microprocessor indicated by the LED. (If the Secondary Microprocessor
Error LED is on, run the "Alt CPU" diagnostic program.) If the tests fail,
replace the microprocessor.
—
If the microprocessor tests do not fail, call for service.
If no error LED is on, the error logs in the Configuration/Setup Utility
program might provide additional information on the microprocessor error.
If the problem persists, call for service.
262
A memory parity configuration error occurred.
Action: Call for service.
Table 16. POST error messages.
Chapter 6. Solving problems
103
POST message
289
Description
An error occurred during POST memory tests and a failing DIMM was disabled.
Note:
You can use the server with decreased memory.
Action: 1.
2.
If you just installed memory, verify that the new memory is correct for your server.
Also verify that the memory is installed and seated correctly. Start the
Configuration/Setup Utility program and select Memory Settings from the
Advanced Setup menu to enable the DIMM.
If the problem remains, replace the failing DIMM.
If the problem persists, call for service.
301
303
An error occurred during the keyboard and keyboard controller test. These error messages also
might be accompanied by continuous beeping.
Action: Ensure that:
1.
Nothing is resting on the keyboard and pressing a key.
2.
No key is stuck.
3.
The keyboard cable is connected correctly to the keyboard and to the correct
connector on the server.
Running the diagnostic tests can isolate the server component that failed, but you must have
your system serviced. If the error message remains, call for service.
Note:
602
If you just connected a new mouse or other pointing device, turn off the server and
disconnect that device. Wait at least 5 seconds; then, turn on the server. If the error
message goes away, replace the device.
Invalid diskette boot record
Action: 1.
Replace the diskette.
2.
If the problem persists, make sure that the diskette drive cables are correctly and
securely connected.
3.
If the problem remains, replace the diskette drive.
If the problem persists, call for service.
604
An error occurred during a diskette drive test.
Action: 1.
2.
662
Verify that the Configuration/Setup Utility program correctly reflects the type of
diskette drive that you have installed.
Run the diagnostic tests. If the diagnostic tests fail, call for service.
A diskette drive configuration error occurred.
Action: If you removed a diskette drive, make sure that the diskette drive setting is correct in the
Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem persists, call for service.
962
A parallel port configuration error occurred.
Action: If you changed a hardware option, make sure that the parallel port setting is correct in
the Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem persists, call for service.
Table 16. POST error messages.
104
IBM® xSeries 250: User’s Reference
POST message
11xx
Description
An error occurred during the system-board serial port test.
Action: If you have a modem, serial printer, or other serial device attached to your server, verify
that the serial cable is connected correctly. If it is, use the following procedure:
1.
Turn off the server.
2.
Disconnect the serial cable from the serial port.
3.
Wait five seconds; then, turn on the server.
If the POST error message does not reappear, either the serial cable or the device is probably
failing. See the documentation that comes with the serial device for additional testing
information.
If the POST error message reappears, call for service.
1162
The serial port configuration conflicts with another device in the system.
Action: 1.
2.
1301
Make sure that the IRQ and I/O port assignments needed by the serial port are
available.
If all interrupts are being used by adapters, you might need to remove an adapter to
make an interrupt available to the serial port, or force other adapters to share an
interrupt.
Cable to Information LED panel not detected.
Action: Make sure that the cable to the operator information panel is connected.
If the problem persists, call for service.
1302
Cable to Power and Reset pushbuttons not detected.
Action: Make sure that the cable to the Power and Reset pushbuttons is connected.
If the problem persists, call for service.
1303
I2C cable to Power Backplane not detected.
Action: Make sure that the cable to the power backplane is connected.
If the problem persists, call for service.
1304
Cable to Diagnostic LED panel not detected.
Action: Make sure that the cable to the diagnostic LED panel is connected.
If the problem persists, call for service.
1600
The Advanced System Management processor is not functioning.
Action: 1.
2.
Verify that the jumpers for the system-management processor are set correctly.
Disconnect the server from all electrical sources, wait for 30 seconds, reconnect the
server to the electrical sources, and restart the server.
If the problem persists, call for service.
1601
The BIOS needs to be updated.
Action: 1.
2.
Disconnect the server from all electrical sources, wait for 30 seconds, reconnect the
server to the electrical sources, and restart the server.
If the problem persists, update the BIOS.
If the problem persists, call for service.
Table 16. POST error messages.
Chapter 6. Solving problems
105
POST message
1800
Description
A PCI adapter has requested a hardware interrupt that is not available.
Action: 1.
2.
1962
Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the interrupt resource settings are not
correct, change the settings.
If all interrupts are being used by other adapters, you might need to remove an
adapter to make an interrupt available to the PCI adapter, or force other adapters to
share an interrupt.
No valid startup devices were found. The system cannot find the startup drive or operating
system.
Action: Be sure that the drive you want to start from is in the startup sequence.
1.
Select Start Options from the Configuration/Setup Utility program main menu. If
you are unable to set the startup sequence, call for service.
2.
Check the list of startup devices in the Startup device data fields. Is the drive you
want to start from in the startup sequence?
Yes
Exit from this screen; then, select Exit Setup to exit the
Configuration/Setup menu. Go to step 3.
Follow the instructions on the screen to add the drive; then, save the
changes and exit the Configuration/Setup menu. Restart the server.
Is an operating system installed?
No
3.
Yes
Turn off the server. Go to step 4.
Install the operating system in your server; then, follow your operating
system instructions to shut down and restart the server.
During server startup, watch for messages indicating a hardware problem.
No
4.
If the same error message appears, call for service.
2400
An error occurred during the testing of the video controller on the system board. This error can
be caused by a failing monitor, a failing system board, or a failing video adapter (if one is
installed).
Action: Verify that the monitor is connected correctly to the video connector. If the monitor is
connected correctly, call for service.
2462
A video memory configuration error occurred.
Action: Make sure that the monitor cables are correctly and securely connected to the server.
If the problem persists, call for service.
5962
An IDE CD-ROM configuration error occurred.
Action: Check the signal and power cable connections to the CD-ROM drive.
If the problem persists, call for service.
Table 16. POST error messages.
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IBM® xSeries 250: User’s Reference
POST message
8603
Description
An error occurred during the mouse (pointing device) controller test. The addition or removal of
a mouse, or a failing system board can cause this error.
Note:
This error also can occur if electrical power was lost for a very brief period and then
restored. In this case, turn off the server for at least 5 seconds; then, turn it back on.
Action: Ensure that the keyboard and mouse (pointing device) are attached to the correct
connectors. If they are connected correctly, use the following procedure:
1.
Turn off the server.
2.
Disconnect the mouse from the server.
3.
Turn on the server.
If the POST error message does not reappear, the mouse is probably failing. See the
documentation that comes with the mouse for additional testing information. If the problem
remains, replace the mouse or pointing device.
If the POST error message reappears, run the diagnostic tests to isolate the problem. If the
diagnostic tests do not find a problem and the POST error message remains, call for service.
00012000
Processor machine check.
Action: 1.
2.
00019501
Update the system BIOS.
If the problem persists, replace the microprocessor.
Processor 1 is not functioning.
Action: Replace microprocessor 1.
(The Microprocessor 1 Error LED will be on.)
If the problem persists, call for service.
00019502
Processor 2 is not functioning.
Action: Replace microprocessor 2.
(The Microprocessor 2 Error LED will be on.)
If the problem persists, call for service.
00019503
Processor 3 is not functioning.
Action: Replace microprocessor 2.
(The Microprocessor 3 Error LED will be on.)
If the problem persists, call for service.
00019504
Processor 4 is not functioning.
Action: Replace microprocessor 4.
(The Microprocessor 4 Error LED will be on.)
If the problem persists, call for service.
00019701
Processor 1 failed the built-in self test.
Action: Replace microprocessor 1.
(The Microprocessor 1 Error LED will be on.)
If the problem persists, call for service.
Table 16. POST error messages.
Chapter 6. Solving problems
107
POST message
00019702
Description
Processor 2 failed the built-in self test.
Action: Replace microprocessor 2.
(The Microprocessor 2 Error LED will be on.)
If the problem persists, call for service.
00019703
Processor 3 failed the built-in self test.
Action: Replace microprocessor 3.
(The Microprocessor 3 Error LED will be on.)
If the problem persists, call for service.
00019704
Processor 4 failed the built-in self test.
Action: Replace microprocessor 4.
(The Microprocessor 4 Error LED will be on.)
If the problem persists, call for service.
00180100
A PCI adapter has requested memory resources that are not available.
Action: 1.
2.
00180200
2.
Make sure that the I/O address for the PCI adapter and all other adapters are set
correctly in the Configuration/Setup Utility program.
If the I/O port resource settings are correct, the PCI adapter might be defective. Call
for service.
A PCI adapter has requested a memory address that is not available, or the PCI adapter might be
defective.
Action: 1.
2.
00180400
If all memory resources are being used, you might need to remove an adapter to
make memory available to the PCI adapter. Disabling the adapter BIOS on the
adapter might correct the error. Refer to the documentation provided with the
adapter.
A PCI adapter has requested an I/O address that is not available, or the PCI adapter might be
defective.
Action: 1.
00180300
Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not
correct, change the settings.
Make sure that the memory address for all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not
correct, change the settings.
If the memory resource settings are correct, the PCI adapter might be defective. Call
for service.
A PCI adapter has requested a memory address that is not available.
Action: If all memory addresses are being used, you might need to remove an adapter to make
memory address space available to the PCI adapter. Disabling the adapter BIOS on the
adapter might correct the error. Refer to the documentation provided with the adapter.
00180500
A PCI adapter ROM error occurred.
Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall each
adapter one at a time and retest after each is reinstalled. When an adapter fails, replace
it.
If you cannot isolate and correct the problem, call for service.
Table 16. POST error messages.
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IBM® xSeries 250: User’s Reference
POST message
00180600
Description
A PCI-to-PCI bridge error occurred. More than one PCI bus tried to access memory below 1 MB.
Action: Remove the PCI adapter that has the PCI bridge. If you can start the server without the
adapter, reinstall and retest the adapter. If the adapter fails, replace it.
If you cannot isolate and correct the problem, call for service.
00180700
xxxxyyyy Planar PCI device does not respond. (Where xxxx is the PCI vendor ID and yyyy is the
PCI device ID.)
Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall each
adapter one at a time and retest after each is reinstalled. When an adapter fails, replace
it.
If you cannot isolate and correct the problem, call for service.
00180800
An unsupported PCI device is installed.
Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall each
adapter one at a time and retest after each is reinstalled. When an adapter fails, replace
it.
If the problem persists, call for service.
00181000
PCI error.
Action: Remove the PCI adapters. If you can start the server without the adapters, reinstall each
adapter one at a time and retest after each is reinstalled. When an adapter fails, replace
it.
If the problem persists, call for service.
01295085
The ECC checking hardware test failed.
Action: Call for service.
01298001
No update data is available for processor 1.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298002
No update data is available for processor 2.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298003
No update data is available for processor 3.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298004
No update data is available for processor 4.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298101
The update data for processor 1 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298102
The update data for processor 2 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298103
The update data for processor 3 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
Table 16. POST error messages.
Chapter 6. Solving problems
109
POST message
01298104
Description
The update data for processor 4 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors installed in the
server.
01298200
Microprocessor speed mismatch
Action: The microprocessors installed do not run at the same speed; install microprocessors
with identical speeds.
A hard disk drive error occurred.
I9990301
Action: Call for service.
POST could not find an operating system.
I9990305
Action: Install an operating system. If you have already installed the operating system, check
the drive startup sequence. If the drive sequence is correct, run the diagnostic tests to
verify that the hard disk drive is functioning correctly. If there is a problem with the
hard disk drive (such as a bad sector), you might need to reinstall the operating system.
If you cannot reinstall the operating system, call for service.
I9990650
AC power has been restored.
Action: No action is required. This message appears each time AC power is restored to the
server after an AC power loss.
Other Numbers
POST found an error.
Action: Follow the instructions on the screen.
Table 16. POST error messages.
Event/error logs
The POST error log contains the three most recent error codes and messages that the
system generated during POST. The System Event/Error Log contains all error
messages issued during POST and all system status messages from the Advanced
System Management Processor.
To view the contents of the error logs, start the Configuration/Setup Utility program;
then, select Event/Error Logs from the main menu.
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IBM® xSeries 250: User’s Reference
Small computer system interface messages
The following table lists actions to take if you receive a SCSI error message.
Note: If your server does not have a hard disk drive, ignore any message that
indicates that the BIOS is not installed.
You will get these messages only when running the SCSISelect Utility.
SCSI Messages
All
Description
One or more of the following might be causing the problem.
•
A failing SCSI device (adapter, drive, controller)
•
An improper SCSI configuration
•
Duplicate SCSI IDs in the same SCSI chain
•
An improperly installed SCSI terminator
•
A defective SCSI terminator
•
An improperly installed cable
•
A defective cable
Action:
Verify that:
•
The external SCSI devices are turned on. External SCSI devices must
be turned on before the server.
•
The cables for all external SCSI devices are connected correctly.
•
The last device in each SCSI chain is terminated properly.
•
The SCSI devices are configured correctly.
If the above items are correct, run the diagnostic programs to obtain
additional information about the failing device. If the error remains or
recurs, call for service.
Table 17. SCSI messages.
Diagnostic programs and error messages
The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of your server.
Diagnostic error messages indicate that a problem exists; they are not intended to be
used to identify a failing part. Troubleshooting and servicing of complex problems
that are indicated by error messages should be performed by trained service
personnel.
Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test
log and summary log when running the diagnostic programs.
Chapter 6. Solving problems
111
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being tested when
the error occurred. For example, function code 089 is for the microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure that was
encountered. (These codes are for trained service personnel and are described
in the Hardware Maintenance Manual.)
iii
is the three-digit device ID. (These codes are for trained service personnel and
are described in the Hardware Maintenance Manual.)
date
is the date that the diagnostic test was run and the error recorded.
cc
is the check digit that is used to verify the validity of the information.
text message
is the diagnostic message that indicates the reason for the problem.
Text messages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name
Is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.
Result can be one of the following:
Passed This result occurs when the diagnostic test completes without any
errors.
Failed This result occurs when the diagnostic test discovers an error.
User Aborted
This result occurs when you stop the diagnostic test before it is
complete.
Not Applicable
This result occurs when you specify a diagnostic test for a device that
is not present.
Aborted This result occurs when the test could not proceed because of the
system configuration.
Warning This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not
installed.
Test Specific String
This is additional information that you can use to analyze the problem.
112
IBM® xSeries 250: User’s Reference
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Help information.
You also can press F1 from within a help screen to obtain online documentation from
which you can select different categories. To exit Help and return to where you left off,
press Esc.
To start the diagnostic programs:
1.
Turn on the server and watch the screen.
Note: To run the diagnostic programs, you must start the server with the highest
level password that is set. That is, if an administrator password is set, you
must enter the administrator password, not the power-on password, to
run the diagnostic programs.
2.
When the message F2 for Diagnostics appears, press F2.
3.
Type in the appropriate password; then, press Enter.
4.
Select either Extended or Basic from the top of the screen.
5.
When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a.
If the server stops during testing and you cannot continue, restart the server
and try running the diagnostic programs again. If the problem persists, call
for service.
b.
The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the server.
c.
If you run the diagnostic programs with no mouse attached to your server,
you will not be able to navigate between test categories using the Next Cat
and Prev Cat buttons. All other functions provided by mouse-selectable
buttons are also available using the function keys.
d. The regular mouse test cannot test a USB mouse.
e.
You can view server configuration information (such as system configuration,
memory contents, interrupt request (IRQ) use, direct memory access (DMA)
use, device drivers, and so on) by selecting Hardware Info from the top of the
screen.
When the tests have completed, you can view the Test Log by selecting Utility from
the top of the screen.
If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.
Viewing the test log
The test log will not contain any information until after the diagnostic program has
run.
Note: If you already are running the diagnostic programs, begin with step 3 on page
114.
To view the test log:
1.
Turn on the server and watch the screen.
If the server is on, shut down your operating system and restart the server.
Chapter 6. Solving problems
113
2.
When the message F2 for Diagnostics appears, press F2.
If a power-on password or administrator password is set, the server prompts you
for it. Type in the appropriate password; then, press Enter.
3.
When the Diagnostic Programs screen appears, select Utility from the top of the
screen.
4.
Select View Test Log from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the server is powered on. When you
turn off the power to the server, the test log is cleared.
Diagnostic error message tables
The following tables provide descriptions of the error messages that might appear
when you run the diagnostic programs.
Note: If diagnostic error messages appear that are not listed in the following tables,
make sure that your server has the latest levels of BIOS, Advanced System
Management Processor, ServeRAID, and diagnostics microcode installed.
Code
Function
001
Core system
Result
Failed
005
011
014
015
Aborted
Video port
Serial port
Parallel port
USB interface
Text message
Processor board, ECC Test
System board
Processor and system boards
Integrated serial port
Integrated parallel port
Can NOT test USB interface while it is in use.
Note:
If you have a USB keyboard or mouse
attached, you cannot run the diagnostic
program for the USB interface.
Action
Call for service.
1.
Turn off the
server.
2.
Replace the USB
keyboard and
mouse with a
standard
keyboard and
mouse.
3.
Turn on the
server.
4.
Failed
Failed
020
PCI interface
114
IBM® xSeries 250: User’s Reference
Run the
diagnostic test
again.
System board
Call for service.
System board
Call for service.
Tab on PCI Hot Swap slot #n is bad
Make sure that the tab
and latch on hot-plug
(where n is the number of the failing PCI slot)
PCI slot n are closed
Note: For normal operation, the Power LED for correctly.
the hot-plug PCI slot will be on and the
If the problem
Attention Led will be off.
persists, call for
service.
Code
Function
030
SCSI interface
Result
Failed
Text message
SCSI adapter in slot n failed register/counter/
power test
Action
Refer to the
information provided
with the adapter for
instructions.
(where n is the slot number of the failing
adapter)
035
ServeRAID
Aborted
SCSI controller on system board failed
register/counter/power test
Test setup error: No ServeRAID adapter found
on system board or PCI bus
If the problem
persists, call for
service.
Call for service.
Make sure that the
ServeRAID adapter is
properly installed.
If the problem
remains, replace the
ServeRAID adapter.
If the problem
persists, call for
service.
Chapter 6. Solving problems
115
Code
Function
035 ServeRAID
Result
Failed
Text message
Adapter in slot n; adapter/drive configuration
error
Action
Run the ServeRAID
Configuration Utility.
(where n is the slot number of the failing
adapter)
Adapter in slot n; internal error
If the problem
remains, replace the
ServeRAID adapter in
slot n.
(where n is the slot number of the failing
adapter)
Logical drive m on adapter in slot n
(where m is the number of the failing logical
drive and n is the slot number of the adapter)
On system board; internal error
On system board; adapter/drive configuration
error
Logical drive on system board adapter
Adapter in slot n; memory allocation error
(where n is the slot number of the failing
adapter)
On system board; memory allocation error
On system board; PCI configuration error
On system board; POST error
Adapter in slot n; POST error
(where n is the slot number of the failing
adapter)
Adapter in slot n; PCI configuration error
(where n is the slot number of the failing
adapter)
SCSI drive on adapter in slot n, SCSI ID m
075
Power supply
Failed
116
IBM® xSeries 250: User’s Reference
If the problem
persists, call for
service.
Run the ServeRAID
Configuration Utility.
If the problem
persists, call for
service.
Call for service.
Replace the
ServeRAID adapter in
slot n. If the problem
persists, call for
service.
Check the cable and
power connections on
(where n is the slot number of the adapter andm the drive. If the
is the SCSI ID of the drive)
problem persists, call
for service.
Voltage sensed by the system is out of range
Call for service.
Code
Function
Result
089
Microprocessor Failed
Text message
Invalid microprocessor in slot xyz or BIOS setup 1.
problem
(where xyz identifies the microprocessor that is
causing the error message)
Processor in socket id xyz is installed but not
functioning
2.
If your server
does not have the
latest level BIOS
installed, update
the BIOS.
3.
If the problem
remains, replace
the xyz
microprocessor
and run the test
again.
(where xyz identifies the microprocessor that is
causing the error message)
If the problem
persists, call for
service.
1. Reseat the
microprocessor.
Microprocessor in socket id xyz
(where xyz identifies the microprocessor that is
causing the error message)
Note:
Action
Check the system
error log for the
related error
messages.
The Microprocessor Error LED
associated with the microprocessor will
be lit.
2.
If the problem
remains, replace
the
microprocessor.
If the problem
persists, call for
service.
Replace the
microprocessor.
Processor in socket id xyz is defective
(where xyz identifies the microprocessor that is
causing the error message)
If the problem
persists, call for
service.
Chapter 6. Solving problems
117
Code
Function
Result
089
Microprocessor Failed
165
175
Service
Failed
processor
System thermal Failed
Text message
Test setup error: Application microprocessor not 1.
installed or BIOS setup problem
Action
Verify that the
Application
microprocessor is
installed and
seated correctly.
2.
Check the system
error log for
related error
messages.
3.
If your server
does not have the
latest level BIOS
installed, update
the BIOS.
4.
If the problem
remains, replace
the application
microprocessor
and run the test
again.
If the problem
persists, call for
service.
VRM corresponding to Microprocessor in socket Replace the VRM.
xyz is defective
If the problem
(where xyz identifies the microprocessor whose remains, call for
VRM is causing the error message)
service.
VRM corresponding to Microprocessor in socket Install a VRM.
id xyz is not installed
If the problem
(where xyz identifies the microprocessor whose persists, call for
VRM is causing the error message)
service.
Advanced System Management Processor on
Call for service.
system board
Fan # n
Replace the indicated
fan
(where n is the number of the failing fan)
The fan LED on the diagnostic LED
panel will be lit.
Temperature sensed on processor board is out of If one of the fan LEDs
range
on the diagnostic LED
panel is on, replace the
indicated fan. If the
problem persists, call
for service.
Diagnostic panel
Call for service.
Operator information panel
LED on hot-swap SCSI backplane
Processor board
System board
Memory card
Note:
180
Status display
Failed
118
IBM® xSeries 250: User’s Reference
Code
Function
201
System
memory
Result
Failed
Text message
DIMMs in location DIMMn
(where n is the number of the socket that
contains the failing DIMM)
1.
2.
Action
Reseat the failing
DIMM.
If the problem
remains, replace
the DIMM.
If the problem
persists, call for
service.
Test setup error: Corrupt BIOS in ROM
If your server does not
Test setup error: Corrupt DMI BIOS, information have the latest level
BIOS installed, update
in BIOS is not as expected
the BIOS to the latest
level.
If the problem
persists, call for
service.
Chapter 6. Solving problems
119
Code
Function
202
System cache
Result
Aborted
Text message
Test setup error: BIOS cannot access VPD
information
Test setup error: Corrupt DMI BIOS. Information
in BIOS is not as expected
Test setup error: No L2 cache detected on
microprocessor socket id xyz or BIOS setup
problem
Action
If your server does not
have the latest level
BIOS installed, update
the BIOS to the latest
level and run the
diagnostic program
again.
If the problem
persists, call for
service.
1. If your server
does not have the
latest level BIOS
installed, update
the BIOS to the
latest level.
(where xyz identifies the microprocessor that is
causing the error message)
Test setup error: Unknown hardware problem
2.
associated with microprocessor in socket id xyz.
(where xyz identifies the microprocessor that is
causing the error message)
Failed
Microprocessor in socket ID xyz
(where xyz identifies the microprocessor that is
causing the error message)
Note:
Warning
206
215
Diskette drive
CD-ROM
Failed
Failed
Aborted
The indicated microprocessor LED will
be on.
Test setup error: Cache is disabled. Use system
setup to enable before retrying the test
Internal diskette drive bay
On system board
The CD-ROM drive is not present
3.
Run the
diagnostic
program again.
If the problem
remains, replace
the failing
processor.
If the problem
persists, call for
service.
1. Reseat the
identified
microprocessor.
2.
If the problem
remains, replace
the
microprocessor.
If the problem
persists, call for
service.
Use the Cache Control
choice from the
Advanced Setup
menu to enable the
cache.
If the problem
persists, call for
service.
Call for service.
Call for service
Verify that the cables
are properly
connected.
If the problem
persists, call for
service.
120
IBM® xSeries 250: User’s Reference
Code
Function
Result
217
Hard disk drive Failed
264
Magnetic tape Aborted
drive
Text message
Action
BIOS drive # n (where n is the drive bay number) Call for service
Test setup error: No tape drive found
Check the cable and
power connections to
the drive.
Refer to the
information that is
provided with the
tape drive.
Failed
The load/mount test failed for device n on
adapter m
If the problem
persists, call for
service.
Refer to the
information provided
with the tape drive.
(where n is the number of the device and m is the
adapter number)
If the problem
The Self-diagnostic failed for device n on adapter persists, call for
service.
m.
Note: The push
(where n is the number of the device and m is the
button test is
adapter number)
applicable
The unload/eject test failed for device n on
only to SCSI
adapter m
tape drives
that have a
(where n is the number of the device and m is the
push button.
adapter number)
The unload/eject push button test failed for
device n on adapter m
(where n is the number of the device and m is the
adapter number)
The Read/Write Self-diagnostic failed for device Insert a new tape
n on adapter m
cartridge; then, run
the diagnostic test
(where n is the number of the device and m is the again.
adapter number)
Refer to the
information that is
provided with the
tape drive.
301
Keyboard
Failed
On system board keyboard test failed
If the problem
persists, call for
service.
1. Verify that the
keyboard cable is
connected.
2.
If the problem
remains, replace
the keyboard
cable.
If the problem
persists, call for
service.
Chapter 6. Solving problems
121
Code
Function
302 Mouse
305
Video monitor
405
Ethernet
Result
Failed
Text message
On system board pointing device test failed.
Any message
Failed
In PCI slot n
(where n is the PCI slot number in which the
failing Ethernet adapter is installed)
On system board
122
IBM® xSeries 250: User’s Reference
Action
Replace the pointing
device. If the problem
persists, call for
service.
Refer to the
information that came
with the monitor.
Replace the Ethernet
adapter in slot n. If the
problem persists, call
for service.
Call for service.
Code
Function
Result
415
Analog/digital Not applicable
modem
Text message
No modem was detected
1.
2.
PCI modem detected but not enabled
Modem reset failed
No dial tone detected
If the problem
remains, replace
the modem.
If the problem
persists, call for
service.
1. Change the
configuration to
enable the
modem.
2.
Failed
Action
Verify that the
modem is
properly attached
to the server.
If the problem
remains, replace
the modem.
If the problem
persists, call for
service.
Replace the modem.
If the problem
persists, call for
service.
1. Make sure that
the phone line
attached to the
modem has a dial
tone. (Connect a
phone to the line
and listen, if
necessary.) If
there is no tone,
have the phone
line serviced.
2.
If the problem
remains, replace
the modem.
If the problem
persists, call for
service.
Chapter 6. Solving problems
123
Recovering the BIOS code
If the BIOS code in your server gets corrupted, such as from a power failure during a
flash update, you can recover the BIOS code using the recovery boot block and a BIOS
flash diskette.
Note: You can obtain a BIOS flash diskette from one of the following sources:
•
Use the ServerGuide program to make a BIOS flash diskette.
•
Download a BIOS flash diskette from the World Wide Web. Go to
http://www.pc.ibm.com/support/, select IBM Server Support, and make
the selections for your server.
•
Contact your IBM service representative.
The flash memory of your server contains a protected area that cannot be overwritten.
The recovery boot block is a section of code in this protected area that enables the
server to start up and to read a flash diskette. The flash utility recovers the system
BIOS from the BIOS recovery files on the diskette.
To recover the BIOS code, do the following:
1.
Turn off the server and peripheral devices and disconnect all external cables and
power cords; then, remove the cover.
2.
Locate jumper J56 on the processor board. See “Component locations” on page 31.
3.
Move J56 to pins 1 and 2 to enable BIOS recovery mode.
4.
Insert the BIOS flash diskette into the diskette drive.
5.
Restart the server.
The Recovery Boot screen will appear. A progress report, Loading data from
diskette xx%, is displayed. When programming is underway, a further progress
report, Programming block n of 7 yy%, is displayed. When recovery is complete,
Recovery complete, remove the diskette and return boot block switch to
the off position before rebooting is displayed.
6.
Remove the flash diskette from the diskette drive.
7.
Turn off the server.
8.
Move J56 to pins 2 and 3 to return to normal startup mode.
9.
Restart the server. The system should start up normally.
Identifying problems using status LEDs
Your server has LEDs to help you identify problems with some server components.
These LEDs are part of the Light Path Diagnostics built into the server. By following
the path you can quickly identify the type of system error that occurred.
Status LEDs are located on the following components:
124
•
Information panel
•
Hard disk drive trays
•
Power supply
•
Diagnostic panel
•
Processor board
IBM® xSeries 250: User’s Reference
Power supply LEDs
The AC and DC power LEDs on the power supply provide status information about
the power supply. The following illustration shows the location of the AC and DC
power LEDs.
Handle
Filler panel
DC power light
AC power light
The following table describes the AC and DC power LEDs.
AC power LED
DC power LED
Description and action
On
On
The power supply is on and operating
correctly.
On
Off
There is a DC power problem.
Possible causes:
1.
The server is not turned on (the power
LED is blinking on the front of the
server).
Action: Press the power-control button
to start the server.
2.
The power supply has failed.
Action: Replace the power supply.
If the problem persists, have the system
serviced.
Chapter 6. Solving problems
125
AC power LED
Off
DC power LED
Off
Description and action
There is an AC power problem.
Possible causes:
1.
There is no AC power to the power
supply.
Actions:
2.
Verify that:
•
The electrical cord is
properly connected to
the server.
•
The electrical outlet
functions properly.
The power supply has failed.
Action: Replace the power supply.
If the problem persists, have the system
serviced.
Diagnostic panel LEDs
The following illustration shows the LEDs on the diagnostics panel inside the server.
See “Light Path Diagnostics” on page 127 for information on identifying problems
using these LEDs.
126
SMI
NMI
SP
PCIA
PCIB
PCIC
DASD1
MEM
CPU
VRM
FAN
TEMP
NON
RED
OVER
SPEC
PS1
PS2
PS3
PS4
IBM® xSeries 250: User’s Reference
Light Path Diagnostics
You can use the Light Path Diagnostics built into your server to quickly identify the
type of system error that occurred. Your server is designed so that LEDs remain
illuminated when the server shuts down, as long as the power supplies are operating
properly. This feature helps you to isolate the problem if an error causes the server to
shut down.
System error
LED (on the
information LED
panel)
On
Diagnostics
panel LED on
Cause
None
The system error log is 75% or more
full or a PFA alert was logged.
Check the system error log and correct
any problems. Disconnecting the
server from all power sources for at
least 20 seconds will turn off the
system error LED.
SMI
A systems management event
occurred.
Restart the server.
A system error
was detected.
Check to see
which of the
LEDs on the
diagnostics panel
inside the server
are on.
On
Action
If the problem persists, have the
system serviced.
On
NMI
A nonmaskable interrupt occurred.
The PCIA or PCIB LED will probably
also be on.
1.
If the PCIA or PCIB LED is on,
follow the instructions for those
LEDs.
2.
If the PCIA or PCIB LED is not
on, restart the server.
If the problem persists, have the
system serviced.
On
SP
The service processor has failed.
Have the system serviced.
On
PCIA
An error occurred on PCI bus A. An
adapter in PCI slot 1 or 2, or the
processor board caused the error.
1.
Check the error log for additional
information.
2.
If you cannot correct the problem
from the information in the error
log, try to determine the failing
adapter by removing one adapter
at a time from PCI bus A (PCI
slots 1 and 2) and restarting the
server after each adapter is
removed.
If the problem persists, have the
system serviced.
Table 18. Light Path Diagnostics.
Chapter 6. Solving problems
127
System error
LED (on the
information LED
panel)
On
Diagnostics
panel LED on
PCIB
Cause
An error occurred on PCI bus B. An
adapter in PCI slot 3, 4, 5, or 6 or the
processor board caused the error.
Action
1.
Check the error log for additional
information.
2.
If you cannot correct the problem
from the information in the error
log, try to determine the failing
adapter by removing one adapter
at a time from PCI bus B (PCI
slots 3 through 6) and restarting
the server after each adapter is
removed.
If the problem persists, have the
system serviced.
On
PCIC
An error occurred on PCI bus C. An
error on the I/O board caused the
problem.
Check the error log for additional
information. If the error log indicates
a problem with the integrated SCSI
controller, the Ethernet controller, or
video controller, have your system
serviced.
If the problem persists, have the
system serviced.
On
On
DASD
MEM
Table 18. Light Path Diagnostics.
128
IBM® xSeries 250: User’s Reference
A hot-swap hard disk drive has failed
on SCSI channel B.
A memory error occurred.
1.
Check the error log for additional
information. If the error log
indicates a temperature problem
and the fans are working
correctly, have the system
serviced.
2.
If the amber hard disk status LED
on one of the hot-swap hard disk
drives is on, refer to “Server
controls and indicators” on page
6 for more information.
1.
Check the DIMM error LEDs on
the memory board.
2.
Replace the DIMM indicated by
the lit DIMM error LED.
System error
LED (on the
information LED
panel)
On
Diagnostics
panel LED on
CPU
Cause
One of the microprocessors has failed,
or a microprocessor is installed in the
wrong connector.
Action
1.
Check the microprocessor error
LEDs on the memory board. If a
microprocessor error LED is on
for a microprocessor connector
that has a terminator card
installed instead of a
microprocessor, the
microprocessors are not installed
in the correct order.
See“Installing a microprocessor
kit” on page 70 for information
about the correct order for
installing microprocessors and
VRMs. Otherwise, continue with
the next step.
2.
Turn off the server, reseat the
microprocessor indicated by the
lit microprocessor error LED, and
restart the server.
3.
If the problem persists, replace
the microprocessor.
If the problem persists, have the
system serviced.
On
VRM
One of the voltage regulator modules
on the processor board has failed.
1.
Check the VRM error LEDs on
the processor board.
2.
Turn off the server, reseat the
VRM indicated by the lit VRM
error LED, and restart the server.
3.
If the problem persists, replace
the VRM.
If the problem persists, replace the
VRM.
On
FAN
One of the fan assemblies has failed or
is operating too slowly.
Note:
On
TEMP
The LED on the failing fan assembly
will be lit. Replace the fan assembly.
A failing fan can also cause
the TEMP and DASD LEDs to
be on.
The system temperature has exceeded
the maximum rating.
1.
Check to see if a fan has failed. If
it has, replace the fan.
2.
Make sure that the room
temperature is not too high. See
“Features and specifications” on
page 2.
3.
Check for blocked air flow.
If the problem persists, have the
system serviced.
Table 18. Light Path Diagnostics.
Chapter 6. Solving problems
129
System error
LED (on the
information LED
panel)
Diagnostics
panel LED on
Cause
Action
On
OVER SPEC
The server is drawing more power
than the power supplies are rated for.
Either add a power supply or remove
a device from the server.
On
PS1
The first power supply has failed.
Replace the first power supply.
On
PS2
The second power supply has failed.
Replace the second power supply.
On
PS3
The third power supply has failed.
Replace the third power supply.
On
PS4
The fourth power supply has failed.
Replace the fourth power supply.
Off
None
The Light Path Diagnostics have not
detected a system error.
None
Table 18. Light Path Diagnostics.
Noncritical Light Path Diagnostics
Table 19 describes the Light Path Diagnostics for noncritical events.
Information LED
(on the
information LED
panel)
On
Diagnostics
panel LED on
Cause
NON RED
The server power subsystem is no
longer redundant.
To restore redundancy, either add
another power supply to increase the
power available or remove a device
from the server to reduce the power
usage.
None
Some noncritical event has occurred.
Read the event log to determine the
cause.
None
The Light Path Diagnostics have not
detected a noncritical event.
None
A noncritical
event has
occurred.
Off
Action
Table 19. Noncritical Light Path Diagnostics.
Troubleshooting charts
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
If you cannot find the problem in the troubleshooting charts, go to “Starting the
diagnostic programs” on page 113 to test the server. If you have run the diagnostic test
programs or if running the tests does not reveal the problem, call for service.
Look for the symptom in the left column of the chart. Instructions and probable
solutions to the problem are in the right column. If you have just added new software
or a new option and your server is not working, do the following before using the
troubleshooting charts:
130
•
Remove the software or device that you just added.
•
Run the diagnostic tests to determine if your server is running correctly.
•
Reinstall the new software or new device.
IBM® xSeries 250: User’s Reference
Device
Suggested action
Verify that:
CD-ROM drive
CD-ROM drive is not
recognized.
1.
The primary IDE channel is enabled in the Configuration/Setup Utility
program.
2.
All cables and jumpers are installed correctly.
3.
The correct device driver is installed for the CD-ROM drive.
If there is a diskette in the drive, verify that:
Diskette drive
Diskette drive in-use light stays
on, or the system bypasses the
diskette drive.
1.
The diskette drive is enabled in the Configuration/Setup Utility program.
2.
The diskette is good and not damaged. (Try another diskette if you have one.)
3.
The diskette contains the necessary files to start the server.
4.
Your software program is OK.
If the diskette drive in-use light stays on, or the system continues to bypass the
diskette drive, call for service.
Expansion enclosure
problems
The SCSI expansion enclosure
used to work, but does not
work now.
Verify that:
1.
The cables for all external SCSI options are connected correctly.
2.
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3.
Any external SCSI option is turned on. You must turn on an external SCSI option
before turning on the server.
For more information, see your SCSI and expansion enclosure documentation.
General problems
Call for service.
Problems such as broken cover
locks or indicator lights not
working.
Intermittent problems
A problem occurs only
occasionally and is difficult to
detect.
Verify that:
1.
All cables and cords are connected securely to the rear of the server and attached
options.
2.
When the server is turned on, air is flowing from the rear of the server at the fan
grill. If there is no air flow, the fan is not working. This causes the server to
overheat and shut down.
3.
Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the items above are correct, call for service.
Keyboard, mouse, or pointing- 1. Make sure that the keyboard cable is properly connected to the server.
device problems
2. Make sure that the server and the monitor are turned on.
All or some keys on the
3. Try using another keyboard.
keyboard do not work.
If the items above are correct, call for service.
The mouse or pointing device
does not work.
1.
Verify that the mouse or pointing-device cable is securely connected and the
device drivers are installed correctly.
2.
Try using another mouse or pointing device.
If the problem remains, call for service.
Table 20. Troubleshooting charts.
Chapter 6. Solving problems
131
Device
Suggested action
Memory problems
The amount of memory
displayed is less than the
amount of memory installed.
Verify that:
1.
The memory modules are seated properly.
2.
You have installed the correct type of memory.
3.
If you changed the memory, you updated the memory configuration with the
Configuration/Setup Utility program.
4.
All banks of memory on the DIMMs are enabled. The server might have
automatically disabled a DIMM bank when it detected a problem or a DIMM
bank could have been manually disabled.
If the above items are correct, run the memory diagnostic program. The system might
have detected a bad memory module and automatically reallocated memory to
enable you to continue to operate. If the memory tests fail, call for service or replace
the failing DIMM.
Microprocessor problems
The server emits a continuous
tone during POST.
The startup (boot) microprocessor is not working properly.
Verify that the startup microprocessor is seated properly. If it is, replace the startup
microprocessor.
If the problem remains, call for service.
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, refer to the information that comes with the monitor for adjusting and
testing instructions.
Monitor
Testing the monitor.
If you still cannot find the problem, call for service.
The screen is blank.
Verify that:
1.
The server power cords are plugged into the server and a working electrical
outlet.
2.
The monitor cables are connected properly.
3.
The monitor is turned on and the Brightness and Contrast controls are adjusted
correctly.
If the items above are correct and the screen remains blank, call for service.
Only the cursor appears.
Call for service.
The monitor works when you
turn on the server, but goes
blank when you start some
application programs.
Verify that:
1.
The primary monitor cable is connected to the video port.
2.
You installed the necessary device drivers for the applications.
If the items above are correct and the screen remains blank, call for service.
Table 20. Troubleshooting charts.
132
IBM® xSeries 250: User’s Reference
Device
Suggested action
Wavy, unreadable, rolling,
If the monitor self-tests show the monitor is OK, consider the location of the monitor.
distorted screen, or screen jitter. Magnetic fields around other devices (such as transformers, appliances, fluorescent
lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or
distorted screen images. If this happens, turn off the monitor. (Moving a color
monitor while it is turned on might cause screen discoloration.) Then move the
device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
1.
To prevent diskette drive read/write errors, be sure that the distance between
monitors and diskette drives is at least 76 mm (3 in.).
2.
Non-IBM monitor cables might cause unpredictable problems.
3.
An enhanced monitor cable with additional shielding is available for the 9521
and 9527 monitors. For information about the enhanced monitor cable, see your
IBM reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on
the screen.
If the wrong language is displayed, update the BIOS with the correct language.
If the problem remains, call for service.
Verify that:
Option problems
An IBM option that was just
installed does not work.
1.
The option is designed for the server. Refer to the "Support for Servers"
flowchart for information about obtaining ServerProven™ compatibility
information from the World Wide Web.
2.
You followed the installation instructions that came with the option.
3.
The option is installed correctly.
4.
You have not loosened any other installed options or cables.
5.
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem remains, call for service.
An IBM option that used to
work does not work now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to test the
option.
If the failing option is a SCSI option, verify that:
1.
The cables for all external SCSI options are connected correctly.
2.
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3.
Any external SCSI option is turned on. You must turn on an external SCSI option
before turning on the server.
If the problem remains, call for service.
Verify that:
Parallel port
The number of parallel ports
displayed is less than the
number of parallel ports
installed.
1.
Each port is assigned a unique address by the Configuration/Setup Utility
program and none of the parallel ports are disabled.
2.
The parallel-port adapter, if you installed one, is seated properly.
If the problem remains, call for service.
Table 20. Troubleshooting charts.
Chapter 6. Solving problems
133
Device
Suggested action
Verify that:
Power problems
The server does not power on.
1.
The power cables are properly connected to the server.
2.
The electrical outlet functions properly.
3.
The type of memory installed is correct.
4.
If you just installed an option, remove it, and restart the server. If the server now
powers on, you might have installed more options than the power supply
supports.
5.
The LEDs on the power supply are on.
If the problem remains, call for service.
Verify that:
Printer problems
The printer does not work.
1.
The printer is turned on and is online.
2.
The printer signal cable is connected to the correct serial or parallel port on the
server.
Note:
Non-IBM printer cables might cause unpredictable problems.
3.
You have assigned the printer port correctly in your operating system or
application program.
4.
You have assigned the printer port correctly using the Configuration/Setup
Utility program.
If the items above are correct and the printer still does not work, run the tests
described in the documentation that comes with your printer. If the tests show that
the printer is OK, call for service.
Serial port problems
The number of serial ports
identified by the operating
system is less than the number
of serial ports installed.
Verify that:
1.
Each port is assigned a unique address by the Configuration/Setup Utility
program and none of the serial ports are disabled.
Note:
2.
The ASM Interconnect connector is the same as a serial port connector,
but it is used only by the integrated Advanced System Management
Processor, and is not available for use by the operating system. This port
does not appear in the Configuration/Setup Utility program menus; it
can be configured using the system-management program.
The serial-port adapter, if you installed one, is seated properly.
If the problem still exists, call for service.
A serial device does not work.
Verify that:
1.
The device is compatible with the server.
2.
The serial port is enabled and is assigned a unique address.
3.
Make sure that the device is not connected to the management port C.
Note:
The management C connector is the same as a serial port connector, but
it is used only by the integrated Advanced System Management
Processor and is not available for use by the operating system. This port
does not appear in the Configuration/Setup Utility program menus; it
can be configured using the system-management program.
If the problem still exists, call for service.
Table 20. Troubleshooting charts.
134
IBM® xSeries 250: User’s Reference
Device
Suggested action
Service processor problems
Service Processor Manager
reports a general monitor
failure
Disconnect the server from all electrical sources, wait for 30 seconds, reconnect the
server to the electrical sources, and restart the server.
If a problem remains, call for service.
To determine if problems are caused by the software, verify that:
Software problem
1.
Suspected software problem.
Your server has the minimum memory requirements needed to use the software.
For memory requirements, refer to the information that comes with the software.
Note:
If you have just installed an adapter or memory, you might have a
memory address conflict.
2.
The software is designed to operate on your server.
3.
Other software works on your server.
4.
The software that you are using works on another system.
If you received any error messages when using the software program, refer to the
information that comes with the software for a description of the messages and
solutions to the problem.
If the items above are correct and the problem remains, contact your place of
purchase.
Universal Serial Bus (USB)
port problems
Verify that:
1.
A USB device does not work.
You are not trying to use a USB device during POST if you have a standard (nonUSB) keyboard attached to the keyboard port.
Note:
If a standard (non-USB) keyboard is attached to the keyboard port, then
the USB is disabled and no USB device will work during POST.
2.
The correct USB device driver is installed.
3.
Your operating system supports USB devices.
If the problem still exists, call for service.
Table 20. Troubleshooting charts.
Troubleshooting the Ethernet controller
This section provides troubleshooting information for problems that might occur with
the 10/100 Mbps Ethernet controller.
Network connection problems
If the Ethernet controller cannot connect to the network, check the following:
•
Make sure that the cable is installed correctly.
The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.
If you set the Ethernet controller to operate at 100 Mbps, you must use Category 5
cabling.
If you directly connect two workstations (without a hub), or if you are not using a
hub with X ports, use a crossover cable.
•
Note: To determine whether a hub has an X port, check the port label. If the label
contains an X, the hub has an X port.
Determine if the hub supports auto-negotiation. If not, try configuring the
integrated Ethernet controller manually to match the speed and duplex mode of
the hub.
Chapter 6. Solving problems
135
•
Check the Ethernet controller lights on the operator information panel.
These lights indicate whether a problem exists with the connector, cable, or hub.
— The Ethernet Link Status light illuminates when the Ethernet controller
receives a LINK pulse from the hub. If the light is off, there might be a
defective connector or cable, or a problem with the hub.
— The Ethernet Transmit/Receive Activity light illuminates when the Ethernet
controller sends or receives data over the Ethernet Network. If the Ethernet
Transmit/Receive Activity light is off, make sure that the hub and network
are operating and that the correct device drivers are loaded.
•
•
•
•
— The Ethernet Speed 100 Mbps light illuminates when the Ethernet controller
LAN speed is 100 Mbps.
Make sure that you are using the correct device drivers, supplied with your
server.
Check for operating system-specific causes for the problem.
Make sure that the device drivers on the client and server are using the same
protocol.
Test the Ethernet controller.
How you test the Ethernet controller depends on which operating system you are
using (see the Ethernet controller device driver README file).
Ethernet controller troubleshooting chart
You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definite symptoms.
Ethernet controller problem
Suggested Action
The server stops running
The PCI BIOS interrupt settings are incorrect.
when loading device drivers.
Check the following:
•
Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet controller or the other device. For
example, for NetWare Versions 3 and 4, it is recommended that disk controllers not
share interrupts with LAN controllers.
•
Make sure that you are using the most recent device driver available from the
World Wide Web.
•
Run the network diagnostic program.
If the problem remains, call for service.
Table 21. Ethernet troubleshooting chart.
136
IBM® xSeries 250: User’s Reference
Ethernet controller problem
Ethernet Link Status light
does not illuminate.
Suggested Action
Check the following:
•
Make sure that the hub is turned on.
•
Check all connections at the Ethernet controller and the hub.
•
Check the cable. A crossover cable is required unless the hub has an X designation.
•
Use another port on the hub.
•
If the hub does not support auto-negotiation, manually configure the Ethernet
controller to match the hub.
•
If you manually configured the duplex mode, make sure that you also manually
configure the speed.
•
Run diagnostics on the LEDs.
If the problem remains, call for service.
The Ethernet
Transmit/Receive Activity
light does not illuminate.
Data is incorrect or sporadic.
The Ethernet controller
stopped working when
another adapter was added
to the server.
Check the following:
Note:
The Ethernet Transmit/Receive Activity LED illuminates only when data is
sent to or by this Ethernet controller.
•
Make sure that you have loaded the network device drivers.
•
The network might be idle. Try sending data from this workstation.
•
Run diagnostics on the LEDs.
•
The function of this LED can be changed by device driver load parameters. If
necessary, remove any LED parameter settings when you load the device drivers.
Check the following:
•
Make sure that you are using Category 5 cabling when operating the server at 100
Mbps.
•
Make sure that the cables do not run close to noise-inducing sources like
fluorescent lights.
Check the following:
•
Make sure that the cable is connected to the Ethernet controller.
•
Make sure that your PCI system BIOS is current.
•
Reseat the adapter.
•
Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also
assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not
function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet adapter or the other device.
If the problem remains, call for service.
The Ethernet controller
stopped working without
apparent cause.
Check the following:
•
Run diagnostics for the Ethernet controller.
•
Try a different connector on the hub.
•
Reinstall the device drivers. Refer to your operating-system documentation and to
the ServerGuide information.
If the problem remains, call for service.
Table 21. Ethernet troubleshooting chart.
Chapter 6. Solving problems
137
Ethernet controller messages
The integrated Ethernet controller might display messages from the following device
drivers:
•
•
•
Novell™ NetWare™ or IntraNetWare Server ODI
NDIS Adapter for level 4.0 (Windows NT)
SCO™ UNIX LLI
Novell NetWare or IntraNetWare server ODI
driver messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare server ODI driver, and suggested actions to resolve each problem.
PCNTNW-NW-026 The MSM is unable to parse a required custom keyword.
Explanation: The user entered an incorrect parameter keyword.
Action: Reload the driver using the correct keyword.
PCNTNW-NW-054 The adapter did not respond to the initialization command.
Explanation: The adapter did not respond when the driver tried to initialize it.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go
to “Starting the diagnostic programs” on page 113 to run the diagnostic programs.
PCNTNW-NW-058 The adapter did not respond to the initialization command.
Explanation: The interrupt request (IRQ) setting might not be valid or the EEPROM
information might be incorrect.
Action: Make sure that the IRQ settings are correct in the Configuration/Setup Utility
program. for information on setting the interrupt requests. If the IRQ settings are correct, call
for service.
PCNTNW-NW-066 The cable might be disconnected from the adapter.
Explanation: The cable might be disconnected from the server Ethernet port.
Action: Verify that a cable is connected to the Ethernet port.
PCNTNW-NW-071 The matching virtual adapter could not be found.
Explanation: You tried to load another instance of the driver with a different I/O address. This
new adapter could not be found.
Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make
sure that the adapter is seated correctly. If the adapter is seated correctly, call for service.
PCNTNW-NW-072 A resource tag is unavailable.
Explanation: The driver tried to allocate some resources that were not available.
Action: Add more memory, or free some memory resources in the server. Then, restart the
server.
PCNTNW-NW-073 Unable to allocate memory
Explanation: The driver failed to allocate the memory needed for normal operation.
Action: Add more memory, or free some memory resources in the server. Then, restart the
server.
Table 22. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet
controller.
138
IBM® xSeries 250: User’s Reference
PCNTNW-NW-074 The hardware interrupt cannot be set.
Explanation: An attempt was made to initialize a given hardware interrupt. The attempt was
not successful.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go
to “Starting the diagnostic programs” on page 113 to run the diagnostic programs.
If you have an Ethernet adapter installed, make sure that the adapter does not share an IRQ
with any other device.
PCNTNW-NW-075 The Multiple Link Interface Driver (MLID) cannot be registered with the Link Support
Layer (LSL).
Explanation: An error occurred while the driver was trying to register with the LSL.
Action: Check the version of the NetWare or IntraNetWare Operating System. Make sure that
this driver is correct for the version of NetWare or IntraNetWare that you are using. Restart the
server.
PCNTNW-NW-079 The Multiple Link Interface Driver (MLID) did not initialize MSMTx Free Count.
Explanation: The MSMTx Free Count is not initialized correctly.
Action: Restart the server. If the problem persists, call for service.
PCNTNW-NW-086 The driver parameter block is too small.
Explanation: The driver parameter block is too small.
Action: Restart the server. If the problem persists, call for service.
PCNTNW-NW-087 The media parameter block is too small.
Explanation: The driver media parameter block is too small.
Action: Restart the server. If the problem persists, call for service.
PCNTNW-NW-091 The hardware configuration conflicts.
Explanation: You tried to load a new frame type for the existing controller. The hardware
assumptions made in doing so are incorrect. This error can also occur if you try to specify a
mode (such as, redundancy) that conflicts with another specified mode.
Action: Make sure that your hardware configuration matches the software settings.
PCNTNW-NW-126 The group bit in the node address override was cleared.
Explanation: The IEEE address has a group bit that indicates that an address belongs to a
group of stations. This bit is used only as a destination address; it cannot be used as a source
address. You tried to enter a source address with this bit set. The driver cleared the group bit of
the source address.
Action: None necessary, message is for information only.
PCNTNW-NW-127 The local bit in the node address override was set.
Explanation: The local bit in the IEEE address format indicates that the addresses are being
managed locally. If you use the node address override capabilities of this driver to enter a new
address, the local bit must be set. You entered an address without the local bit set. The driver
has set the local bit.
Action: None necessary, message is for information only.
PCNTNW-NW-164 The device was not found.
Explanation: The driver cannot find an Ethernet controller in the server.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go
to “Starting the diagnostic programs” on page 113 to run the diagnostic programs.
Table 22. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet
controller.
Chapter 6. Solving problems
139
PCNTNW-NW-165 The device was not found at IOADDRESS.
Explanation: The Ethernet controller cannot be found at the I/O address specified.
Action: The Ethernet controller does not require a parameter for the I/O address. Remove the
I/O address parameter.
PCNTNW-NW-167 PCI scan specified, device not found.
Explanation: The driver cannot locate the Ethernet controller on the PCI bus.
Action: Verify that the Ethernet controller is enabled. If the problem persists, go to “Starting
the diagnostic programs” on page 113 to run the diagnostic programs.
PCNTNW-NW-180 The DMA parameter is not necessary for PCI device.
Explanation: The Ethernet controller does not require a DMA setting.
Action: None necessary, message is for information only.
Table 22. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet
controller.
NDIS 4.0 (Windows NT) driver messages
This section contains the error messages for the NDIS 4.0 drivers. The explanation and
recommended action are included with each message.
PermaNet™ Server:
No Secondary Adapter Found. Grouping Mode is disabled.
Explanation: The failover option requires an adapter that is compatible with the device driver
of the Ethernet controller. No such adapter was found.
Action: Make sure that the correct adapter is installed.
PermaNet Server:
Problem Occurs on the Primary Adapter. Switching over to the Secondary Adapter.
Explanation: The system detected a problem with the primary Ethernet connection and has
transferred all network traffic to the secondary Ethernet controller.
Action: Identify the cause of the failure on the primary Ethernet connection. Restoring the
operational state of the primary connection will cause the network traffic to automatically
transfer to the primary Ethernet controller.
PermaNet Server:
Switching back to Primary Adapter.
Explanation: The primary Ethernet connection is now operating correctly. Network traffic
will automatically transfer to the primary Ethernet controller.
Action: None needed, message is for information only.
Table 23. NDIS (Windows NT) driver messages for the Ethernet controller.
UNIX messages
This section provides descriptions of the Ethernet error messages for the SCO UNIX
LLI driver, and suggested actions to resolve each problem.
140
IBM® xSeries 250: User’s Reference
pnt0-2
PCI search specified, PCI device not found!
Explanation: The driver cannot locate the Ethernet controller on the PCI bus.
Action:
pnt0-6
•
Run the NETCONFIG program to search for another Ethernet controller
•
Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the
diagnostic programs.
Cannot allocate memory for the adapter during an interrupt. Please check your Streams
parameters.
Explanation: On a SunSoft Solaris system, this message indicates that the system is out of
Streams memory blocks.
Action: Use the CRASH utility to increase the number of Streams memory blocks. Modify the
interrupt request (IRQ) settings in the Configuration/Setup Utility program, or run the
NETCONFIG program to match the hardware settings.
pnt0-7
Cannot allocate memory for the adapter during reset. Please check your Streams parameters.
Explanation: The system is out of Streams memory blocks.
Action: Use the CRASH utility to increase the number of Streams memory blocks.
pnt0-11
Device not found!
Explanation: The driver cannot find an Ethernet controller.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the
diagnostic programs.
pnt0-12
Device failed checksum test!
Explanation: The driver cannot find an Ethernet controller.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the
diagnostic programs.
pnt0-13
add_intr_handler failed! Interrupts already enabled.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts
with other devices in the server.
Action: Modify your hardware settings.
pnt0-14
Cannot locate hardware.
Explanation: The SunSoft Solaris driver cannot find any Ethernet controller.
Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, run the
diagnostic programs.
pnt0-15
No more devices to open.
Explanation: The SunSoft Solaris driver cannot find any more Ethernet controllers.
Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or
replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic
programs.
pnt0-17
Device fault...Reset initiated!
Explanation: The SunSoft Solaris driver has been reset due to a device fault.
Action: Verify that additional IBM Netfinity 10/100 Fault Tolerant Adapters are present or
replace the Ethernet adapter that fails to respond. If the problem persists, run the diagnostic
programs.
Table 24. UNIX LLI driver messages for the Ethernet controller.
Chapter 6. Solving problems
141
pnt0-19
IRQ found for PCnet hardware does not match space.c (or pnt.conf)!
Explanation: This is a warning message referring to the interrupt request (IRQ) that the SunSoft
Solaris driver found in the system.
Action: Ignore this message if you are sure that this is what you want to do. Otherwise, run the
NETCONFIG program to match the hardware settings
pnt0-20
add_intr_handler failed! Unknown interrupt type.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found,
conflicts with other devices in the server.
Action:
pnt0-21
•
Modify your hardware settings.
•
Run the NETCONFIG program to search for another Ethernet controller.
add_intr_handler failed! Out of range interrupt number.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts
with other devices in the server.
Action:
pnt0-22
•
Modify your hardware settings.
•
Run the NETCONFIG program to search for another Ethernet controller.
add_intr_handler failed! Out of range IPL.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts
with other devices in the server.
Action: Modify your hardware settings. Run the NETCONFIG program to search for another
Ethernet controller.
pnt0-23
add_intr_handler failed! Vector already occupied.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts
with other devices in the server.
Action: Modify your hardware settings.
pnt0-24
add_intr_handler failed! Vector already shared at different IPL.
Explanation: The interrupt request (IRQ) that was specified, or the IRQ that was found, conflicts
with other devices in the server.
Action:
pnt0-26
•
Modify your hardware settings.
•
Run the NETCONFIG program to search for another Ethernet controller.
The DMA number is not necessary for PCI device.
Explanation: The IBM Netfinity 10/100 Fault Tolerant Adapter does not require a DMA setting.
Action: Edit the SPACE.C file to delete the DMA parameter.
pnt0-29
The IRQ number is already in use.
Explanation: The specified I/O address is already in use.
Action: Run the NETCONFIG program to modify your hardware settings.
pnt0-31
I/O address is not necessary for the PCI device.
Explanation: The I/O address specified is not required.
Action: Remove the assigned I/O address specified for the Ethernet controller
Table 24. UNIX LLI driver messages for the Ethernet controller.
142
IBM® xSeries 250: User’s Reference
Replacing the battery
IBM has designed this product with your safety in mind. The lithium battery must be
handled correctly to avoid possible danger. If you replace the battery, you must
adhere to the following instructions.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. If your system has a module containing
a lithium battery, replace it only with the same module type made by the same
manufacturer. The battery contains lithium and can explode if not properly used,
handled, or disposed of.
Do not:
•
Throw or immerse into water.
•
Heat to more than 100 C (212 F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Note: In the U. S., call 1-800-IBM-4333 for information about battery disposal.
If you replace the original lithium battery with a heavy-metal battery or a battery with
heavy-metal components, be aware of the following environmental consideration.
Batteries and accumulators that contain heavy metals must not be disposed of with
normal domestic waste. They will be taken back free of charge by the manufacturer,
distributor, or representative, to be recycled or disposed of in a proper manner.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your
IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your server and reset the
system date and time.
To replace the battery:
1.
Read the information in “Before you begin” on page 36.
2.
Follow any special handling and installation instructions supplied with the
battery.
3.
Turn off the server and all attached devices and disconnect all external cables and
power cords (see “Safety information statements” on page 38); then, remove the
top cover.
4.
Locate the battery on the processor board (see “Processor board component
locations” on page 32).
Chapter 6. Solving problems
143
5.
Remove adapters as necessary, so that you can access the battery. (See “Working
with adapters” on page 41).
6.
Lift and remove the plastic dividers by pressing the latches on the top ends of the
dividers toward the dividers and lifting the dividers from the server.
7.
Remove the battery:
a.
Use one finger to lift the battery clip over the battery.
b.
Use one finger to slightly slide the battery toward the rear of the server. The
spring mechanism behind the battery will push it out toward you as you slide
it forward.
c.
Use your thumb and index finger to pull the battery from under the battery
clip.
d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
8.
9.
Insert the new battery:
a.
Tilt the battery so that you can insert it into the front of the socket, under the
battery clip.
b.
As you slide it under the battery clip, press the battery down into the socket.
Reinstall any adapters that you removed.
10. Insert the plastic dividers into the divider guides.
11. Reinstall the top cover.
Note: You must wait approximately 20 seconds after you plug the power cord of
your server into an electrical outlet before the power control button
becomes active.
12. Start the Configuration/Setup Utility program and set configuration parameters
as needed. See “Starting the Configuration/Setup Utility program” on page 13.
144
IBM® xSeries 250: User’s Reference
Getting help, service, and information
If you need help, service, technical assistance, or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist
you. This section contains information about where to go for additional information
about IBM and IBM products, what to do if you experience a problem with your
computer, and whom to call for service should it be necessary.
Getting information
Information about your IBM computer and preinstalled software, if any, is available in
the documentation that comes with your computer. That documentation includes
printed books, online books, README files, and help files. In addition, information
about IBM products is available on the World Wide Web and through the IBM
Automated Fax System.
Using the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
Personal Computer products and support. The address for the IBM Personal
Computing home page is http://www.ibm.com/pc.
You can find support information for your IBM products, including supported
options, at http://www.ibm.com/pc/support.
If you select Profile from the support page, you can create a customized support page
that is specific to your hardware, complete with Frequently Asked Questions, Parts
Information, Technical Hints and Tips, and Downloadable Files. In addition, you can
choose to receive e-mail notifications whenever new information becomes available
about your registered products.
Getting information by fax
If you have a touch-tone telephone and access to a fax machine, in the U.S. and
Canada you can receive by fax marketing and technical information on many topics,
including hardware, operating systems, and local area networks (LANs).
You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the
recorded instructions, and the requested information will be sent to your fax machine.
In the U.S. and Canada, to access the IBM Automated Fax System, call 1-800-426-3395.
Getting help and service
If you have a problem with your computer, you will find a wide variety of sources
available to help you.
Using the documentation and diagnostic
programs
Many computer problems can be solved without outside assistance. If you experience
a problem with your computer, the first place to start is the troubleshooting
information of your computer documentation. If you suspect a software problem, see
the documentation, including README files and online help, that comes with the
operating system or application program.
Most IBM computers and servers come with a set of diagnostic programs that you can
use to help you identify hardware problems. See the troubleshooting information of
your computer documentation for instructions on using the diagnostic programs.
Chapter 6. Solving problems
145
The troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. IBM maintains pages on
the World Wide Web where you can get the latest technical information and
download device drivers and updates. To access these pages, go to
http://www.ibm.com/pc/support and follow the instructions.
Calling for service
If you have tried to correct the problem yourself and still need help, during the
warranty period, you can get help and information by telephone through the IBM PC
HelpCenter™. The following services are available during the warranty period:
•
Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
•
IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service.
•
Engineering change management - Occasionally, there might be changes that are
required after a product has been sold. IBM or your reseller, if authorized by IBM,
will make selected Engineering Changes (ECs) available that apply to your
hardware.
The following items are not covered:
•
Replacement or use of non-IBM parts or nonwarranted IBM parts
Note: All warranted parts contain a 7-character identification in the format IBM
FRU XXXXXXX.
•
Identification of software problem sources
•
Configuration of BIOS as part of an installation or upgrade
•
Changes, modifications, or upgrades to device drivers
•
Installation and maintenance of network operating systems (NOS)
•
Installation and maintenance of application programs
Refer to your IBM hardware warranty for a full explanation of IBM warranty terms.
Be sure to retain your proof of purchase to obtain warranty service.
Expert technical-support representatives are available to assist you with questions
you might have on the following:
•
Setting up your computer and IBM monitor
•
Installing and setting up IBM options purchased from IBM or an IBM reseller
•
Arranging for service (on-site or carry-in)
•
Arranging for overnight shipment of customer-replaceable parts
In addition, if you purchased an IBM xSeries server, you are eligible for IBM Server
Start Up Support. This service provides assistance for setting up your network
operating system. You can find more information about IBM Server Start Up support
at http://www.ibm.com/pc/qtechinfo/SCOD-44HJ9W.html.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a week. In
the U.K., these services are available Monday through Friday, from 9:00 a.m. to 6:00
p.m.
Note: Response time will vary depending on the number and complexity of
incoming calls.
146
IBM® xSeries 250: User’s Reference
If possible, be at your computer when you call. Please have the following information
ready:
•
Machine Type and Model
•
Serial numbers of your IBM hardware products
•
Description of the problem
•
Exact wording of any error messages
•
Hardware and software configuration information
Phone numbers are subject to change without notice. For the most up-to-date phone
numbers, go to http://www.ibm.com/pc/support and click HelpCenter Phone List.
Country
Telephone number
Austria
Österreich
01-24 692 5901
Belgium - Dutch
Belgie
02-210 9820
Belgium - French
Belgique
02-210 9800
Canada
Toronto only
416-383-3344
Canada
Canada - all other
1-800-565-3344
Denmark
Danmark
35 25 02 91
Finland
Suomi
09-22 931 840
France
France
01-69 32 40 40
Germany
Deutschland
069-6654 9040
Ireland
Ireland
01-815 9202
Italy
Italia
02-482 9202
Luxembourg
Luxembourg
298-977 5063
Netherlands
Nederland
020-504 0501
Norway
Norge
23 05 32 40
Portugal
Portugal
21-791 51 47
Spain
España
91-662 49 16
Sweden
Sverige
08-751 52 27
Switzerland
Schweiz/Suisse/Svizzera
0848-80 52 52
United Kingdom
United Kingdom
01475-555 055
U.S.A. and Puerto Rico
U.S.A. and Puerto Rico
1-800-772-2227
In all other countries, contact your IBM reseller or IBM marketing representative.
Chapter 6. Solving problems
147
Other services
IBM Update Connector™ is a remote communication tool that you can use with some
IBM computers to communicate with the HelpCenter. Update Connector enables you
to receive and download updates for some of the software that might come with your
computer.
With some computer models, you can register for International Warranty Service. If
you travel with your computer or need to move it to another country, you might be
able to receive an International Warranty Service Certificate that is honored virtually
worldwide, wherever IBM or IBM resellers sell and service IBM products.
For more information or to register for International Warranty Service:
•
In the U.S. or Canada, call 1-800-497-7426.
•
In Europe, call 44-1475-893638 (Greenock, U.K.).
•
In Australia and New Zealand, call 61-2-9354-4171.
•
In all other countries, contact your IBM reseller or IBM marketing representative.
IBM Integrated Technology Services offers a broad range of information technology
support, implementation, and management services. For more information about
these services, refer to the Integrated Technology Services Web site at
http://www.ibm.com/services/its.
For technical assistance with the installation of, or questions related to, Service Packs
for your preinstalled Microsoft Windows product, refer to the Microsoft Product
Support Services Web site at http://support.microsoft.com/directory/, or you can
contact the IBM HelpCenter. Some fees might apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application
programs; network setup and configuration; upgraded or extended hardware repair
services; and custom installations. Service availability and service name might vary
by country.
For more information about these services, see the online information.
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IBM® xSeries 250: User’s Reference
Appendix A. Product warranties and notices
This chapter contains warranty and emission notices. It also contains trademarks and
general-information notices.
Warranty Statement
Warranty Period
Machine - IBM
xSeries 250
Warranty Period* - Three Years
* Contact your place of purchase for warranty service information. Some IBM Machines are eligible for
On-site warranty service depending on the country where service is performed.
IBM Statement of Limited Warranty
Z125-4753-06 8/2000
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller.
The term "Machine" means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term "Machine" does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement
of Limited Warranty affects any statutory rights of consumers that cannot be waived
or limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM’s Official Published Specifications ("Specifications"). The
warranty period for a Machine is a specified, fixed period commencing on its Date of
Installation. The date on your sales receipt is the Date of Installation unless IBM or
your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
© Copyright IBM Corp. 2001
149
improper maintenance by you, or failure caused by a product for which IBM is not
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION
TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO
THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN
THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with "how-to" questions and those regarding Machine set-up
and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do not
register your Machine with IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their Specifications.
IBM or your reseller will inform you of the available types of service for a Machine
based on its country of installation. At its discretion, IBM or your reseller will 1) either
repair or exchange the failing Machine and 2) provide the service either at your
location or a service center. IBM or your reseller will also manage and install selected
engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
"CRUs"), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of
your receipt of the replacement CRU. You are responsible for downloading
designated Machine Code and Licensed Internal Code updates from an IBM Internet
Web site or from other electronic media, and following the instructions that IBM
provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may not
be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty service status of the replaced
item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service
status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
1.
150
ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
IBM® xSeries 250: User’s Reference
2.
3.
obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
where applicable, before service is provided:
a.
follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary
or personal information contained in a Machine which you return to IBM or your
reseller for any reason. You should remove all such information from the Machine
prior to its return.
Limitation of Liability
Circumstances may arise where, because of a default on IBM’s part or other liability,
you are entitled to recover damages from IBM. In each such instance, regardless of the
basis on which you are entitled to claim damages from IBM (including fundamental
breach, negligence, misrepresentation, or other contract or tort claim), except for any
liability that cannot be waived or limited by applicable laws, IBM is liable for no more
than
1.
damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2.
the amount of any other actual direct damages, up to the charges (if recurring, 12
months’ charges apply) for the Machine that is subject of the claim. For purposes
of this item, the term "Machine" includes Machine Code and Licensed Internal
Code.
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE
FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,
OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL,
OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES, LOST PROFITS OR LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS
OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter of
this Agreement, without regard to conflict of law principles.
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Appendix A. Product warranties and notices
151
Governing Law: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the court of
Rio de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).
CANADA
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited to
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974 or other similar legislation, IBM’s liability is limited to the repair or replacement
of the goods or the supply of equivalent goods. Where that condition or warranty
relates to right to sell, quiet possession or clear title, or the goods are of a kind
ordinarily acquired for personal, domestic or household use or consumption, then
none of the limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of the State of New York.
The following is added to this Section:
Disputes and differences arising out of or in connection with this Agreement shall be
finally settled by arbitration which shall be held in Singapore in accordance with the
rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators
designated in conformity with those rules shall have the power to rule on their own
competence and on the validity of the Agreement to submit to arbitration. The
arbitration award shall be final and binding for the parties without appeal and the
arbitral award shall be in writing and set forth the findings of fact and the conclusions
of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
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IBM® xSeries 250: User’s Reference
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of the
ICC. Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days
of the date the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
Governing Law: The following replaces "laws of the country in which you acquired the
Machine" in the first sentence:
laws of Hong Kong Special Administrative Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1.
2.
liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by IBM’s negligence;
as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM’s liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section:
Both you and IBM consent to the application of the laws of the State of New York
(except when local law requires otherwise) to govern, interpret, and enforce all your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to,
the subject matter of this Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved
by friendly negotiations, failing which either of us has the right to submit the dispute
to the China International Economic and Trade Arbitration Commission in Beijing, the
Appendix A. Product warranties and notices
153
PRC, for arbitration in accordance with its arbitration rules in force at the time. The
arbitration tribunal will consist of three arbitrators. The language to be used therein
will be English and Chinese. An arbitral award will be final and binding on all the
parties, and will be enforceable under the Convention on the Recognition and
Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed except
for the part which the parties are disputing and which is undergoing arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Warranty Service:
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you
may obtain warranty service for that Machine in any of those countries from either (1)
an IBM reseller approved to perform warranty service or (2) from IBM. If you
purchase an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia
and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan,
Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia
(FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine,
you may obtain warranty service for that Machine in any of those countries from
either (1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an IBM
reseller, approved by IBM to perform warranty service on that Machine in that
country. Warranty service in Africa is available within 50 kilometers of an IBM
authorized service provider. You are responsible for transportation costs for Machines
located outside 50 kilometers of an IBM authorized service provider.
Governing Law:
The applicable laws that govern, interpret and enforce rights, duties, and obligations
of each of us arising from, or relating in any manner to, the subject matter of this
Statement, without regard to conflict of laws principles, as well as Country-unique
terms and competent court for this Statement are those of the country in which the
warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina,
Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania,
Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan,
Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws of
Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3) Algeria,
Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo,
Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia,
Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco, Niger,
Senegal, Togo, and Tunisia, this Agreement will be construed and the legal relations
between the parties will be determined in accordance with the French laws and all
disputes arising out of this Agreement or related to its violation or execution,
including summary proceedings, will be settled exclusively by the Commercial Court
of Paris; 4) Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana,
Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman,
Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania,
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IBM® xSeries 250: User’s Reference
Uganda, United Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe, this Agreement will be governed by English Law and disputes
relating to it will be submitted to the exclusive jurisdiction of the English courts; and
5) in Greece, Israel, Italy, Portugal, and Spain any legal claim arising out of this
Statement will be brought before, and finally settled by, the competent court of
Athens, Tel Aviv, Milan, Lisbon, and Madrid, respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the first
paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your
reseller is unable to repair an IBM Machine, you can alternatively ask for a partial
refund as far as justified by the reduced value of the unrepaired Machine or ask for a
cancellation of the respective agreement for such Machine and get your money
refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this Section:
The limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms
in cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section:
as to any other actual direct damages, IBM's liability will be limited to the total
amount you paid for the Machine that is the subject of the claim. For purposes of this
item, the term "Machine" includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first paragraph of
this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the
foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods
and Supply of Services Act 1980 are hereby excluded.
Appendix A. Product warranties and notices
155
Limitation of Liability: The following replaces items one and two of the first paragraph of
this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM’s negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the charges (if
recurring, the 12 months’ charges apply) for the Machine that is the subject of the
claim or which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving nonperformance by
IBM pursuant to, or in any way related to the subject matter of this Statement of
Warranty, IBM’s liability, will be limited to the total amount you paid for the Machine
that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section:
IBM’s entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of Warranty
will be limited to the charge paid by you for the individual Machine that is the subject
of your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this
Section:
1.
2.
death or personal injury or physical damage to your real property solely caused
by IBM’s negligence;
the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months’ charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph:
3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
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IBM® xSeries 250: User’s Reference
Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may be
used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
Edition notice
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication
at any time without notice.
Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product, and use
of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION,
2001. All rights reserved.
Note to U.S. Government Users - Documentation related to restricted rights - Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.
Appendix A. Product warranties and notices
157
Processing date data
This IBM hardware product and IBM software products that might be packaged with
it have been designed, when used in accordance with their associated documentation,
to process date data correctly within and between the 20th and 21st centuries,
provided all other products (for example, software, hardware, and firmware) used
with these products properly exchange accurate date data with them.
IBM cannot take responsibility for the date data processing capabilities of non-IBM
products, even if those products are preinstalled or otherwise distributed by IBM.
You should contact the vendors responsible for those products directly to determine
the capabilities of their products and update them if needed. This IBM hardware
product cannot prevent errors that might occur if software, upgrades, or peripheral
devices you use or exchange data with do not process date data correctly.
The foregoing is a Year 2000 Readiness Disclosure.
Trademarks
The following terms are trademarks of the IBM Corporation in the United States,
other countries, or both:
Active PCI
Netfinity
Alert on LAN
Predictive Failure Analysis
Chipkill
ServeRAID
ServerGuide
EtherJet
ServerProven
HelpCenter
Update Connector
IBM
Wake on LAN
Light Path Diagnostics
xSeries
Intel, MMX, LANDesk, Pentium, Pentium II Xeon, and Pentium III Xeon are
trademarks or registered trademarks of Intel Corporation in the United States, other
countries, or both.
Microsoft, Windows, and Windows NT are trademarks or registered trademarks of
Microsoft Corporation.
Other company, product, and service names may be trademarks or service marks of
others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other factors
also affect application performance.
When referring to hard disk drive capacity, MB stands for 1000000 bytes and GB
stands for 1000000000 bytes. Total user-accessible capacity may vary depending on
operating environments.
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IBM® xSeries 250: User’s Reference
Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.
Unless otherwise stated, IBM makes no representations or warranties with respect to
non-IBM products. Support (if any) for the non-IBM products is provided by the third
party, not IBM.
Some software may differ from its retail version (if available), and may not include
user manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC)
Statement
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance
statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de classe A est conforme à la norme NMB-003 du Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Appendix A. Product warranties and notices
159
United Kingdom telecommunications safety
requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for
indirect connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States relating
to electromagnetic compatibility. IBM cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a nonrecommended modification of
the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The Limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwan electrical emission statement
Japanese Voluntary Control Council for Interference
(VCCI) statement
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IBM® xSeries 250: User’s Reference
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter’s
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a
maximum of 15 feet in length and a parallel blade, grounding-type attachment plug
rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor
cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment
plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
IBM power cord part
number
Used in these countries and regions
13F9940
Argentina, Australia, China (PRC), New Zealand, Papua New
Guinea, Paraguay, Uruguay, Western Samoa
13F9979
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,
France, French Guiana, Germany, Greece, Guinea, Hungary,
Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius,
Monaco, Morocco, Mozambique, Netherlands, New Caledonia,
Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia,
Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997
Denmark
14F0015
Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
14F0033
Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong
S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya,
Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar,
Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,
Yemen, Zambia
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Ethiopia, Italy, Libya, Somalia
14F0087
Israel
1838574
Thailand
Appendix A. Product warranties and notices
161
IBM power cord part
number
6952301
162
IBM® xSeries 250: User’s Reference
Used in these countries and regions
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan,
Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan,
Trinidad (West Indies), United States of America, Venezuela
Index
A
AC power 7
acoustical noise emissions 2
activity lights
CD-ROM drive 6
diskette drive 6
processor 9
adapters
considerations 42
Fault Tolerant 89
hot-plug devices 42, 43
installing
hot-plug 43
non-hot-plug 45
slot locations 41
NIC 89
system requirements 41
adjusting
chair 11
advanced configuration options 21
Advanced System Management Processor reset jumper block 34
air circulation 12
air vents 12
antiglare filter 11
arranging your workspace 11
auxiliary-device port
connector 83
description 83
pin assignments 83
availability features 4
B
backplane, hot-swap drive
connectors 54
installing 54, 58
removing 56
using 53
battery replacement 143
BIOS 70, 124
C
cable
IDE 65
lengths 12
SCSI 50, 58, 84
USB 88
cabling
external 84
internal 64, 65
options 53, 54
removable-media drive 64, 65
SCSI backplane 53
ServeRAID adapter 47
CD-ROM drive
activity light 6
bay location 60
eject button 6
specifications 2
CDs
ServerGuide 24
chair adjustment 11
Class A electronic emission notice 159
cleaning the monitor 11
comfort 11
© Copyright IBM Corp. 2001
163
compatible options Web site 36
components
color 29
major 29
SCSI backplane 54
configuration
ServeRAID programs 13
ServerGuide CDs 13
with ServerGuide 25
configure host adapter settings 20
connecting
See also installing
external options 79
repeater card to SCSI backplane 56
shuttle 59, 65
connectors
hot-swap drive backplane 54
memory module 67
microprocessor 71, 72
SCSI repeater card 54
VRM 71, 72
controls 6, 11
cover
removing 40
replacing 78
D
data rate
SCSI devices 21
depth 2
diagnostic error messages 111
diagnostic panel LEDs 126
DIMMs
installation order 66
installing 68
disconnecting
See also removing
shuttle 55, 64
diskette
eject button 6
diskette drive
activity light 6
specifications 2
drive
bays 53
CD-ROM 60
diskette 60
hot-swap 62
placement guide 62
SCSI 61
tape 60
E
eject button
CD-ROM 6
diskette 6
electrical input 2
electrical outlets 12
electronic emission Class A notice 159
electrostatic discharge-sensitive devices, handling 37, 45, 55
environment 2
environmental specifications
dimensions 2
error messages
diagnostic 111
SCSI 111
Ethernet adapter
failover 89
troubleshooting 135
Ethernet controller
configuring 89
failover 89
164
IBM® xSeries 250: User’s Reference
messages 138
Ethernet port
connector 89, 92
description 89
pin assignments 89, 92
Ethernet speed 100 Mbps light 9
Ethernet transmit/receive activity light 9
Ethernet-link status light 9
event/error logs 110
extension cords 12
external options 79
F
fan, replacing 76
Fault Tolerant adapter 89
FCC Class A notice 159
features
LVD SCSI backplane 53
RAS 4
server 2
ServerGuide 24
filler panel
drive bay 63
power supply 74
power supply bay 75
flash memory 124
flash ROM page-swap jumper block 34
G
glare and lighting 11
H
handling
static-sensitive devices 37
hard-disk drive activity light 6, 9
hard-disk drive status light 6
heat output 2
host adapter settings, configure 20
hot-swap and hot-plug devices
adapters 42, 43
color 29
fans 76
hard disk drives 62
power supplies 75
hot-swap drive
backplane
components 54
installing 54, 58
removing 56
using 53
installing 62
specifications 2
support 60
hot-swap fan
replacing 76
hot-swap power supply
installing 75
I
I/O board
external port connectors 31
internal port connectors 31
IDE device
installing 65
important notes 158
indicators
See lights
information LED panel 7
Index
165
information light 9
input/output locations 79
installation order
memory modules 66
microprocessors 71
VRMs 71
installing
hot-plug adapter 43
hot-swap drive 62
hot-swap drive backplane 54, 58
hot-swap fans 76
hot-swap power supply 75
IDE device 65
media-bay bezel 77
memory module 66, 68
microprocessor 70, 72
non-hot-plug adapter 45
non-hot-swap drive 63
options
general information 36
major components 29
power supply 75
SCSI device 61
SCSI repeater card 54
top cover 78
VRM 73
introduction 1
K
keyboard port
connector 83
description 83
pin assignments 83
L
LEDs
See also lights
diagnostic panel 126
power supply 125
lengths
cable 12
Light Path Diagnostics 127
lighting 11
lights
CD-ROM drive activity 6
diskette drive activity 6
Ethernet speed 100 Mbps 9
Ethernet transmit/receive 9
Ethernet-link status 9
hard-disk drive activity 6, 9
hard-disk drive status 6
information 9
POST-complete 9
processor activity 9
system error 9
system power 9
LVD SCSI backplane 53, 58
M
major components 29
maximum sync transfer rate 21
media-bay bezel
installing 77
removing 41
memory
connectors 67
installing 66
specifications 2
memory board component locations 35
memory module
166
IBM® xSeries 250: User’s Reference
installation order 66
installing 66
supported 66
microprocessor
activity lights 9
connectors 71, 72
installing 70, 72
location 71, 72
specifications 2, 70
VRM 73
monitor 11
mouse port
connector 83
description 83
pin assignments 83
N
network interface card 4, 5, 89
NIC
See network interface card
non-hot-swap drive
installing 63
specifications 2
NOS installation
with ServerGuide 26
without ServerGuide 27
O
options
compatibility Web site 36
external
cabling requirements 80, 84
connecting 79
internal
cabling 53, 54
P
parallel port
connector 81
description 80
pin assignments 81
viewing assignments 80
parity checking, SCSI 20
password override switch 18
PCI expansion slots 2, 42, 44
pin-number assignments
auxiliary-device port 83
Ethernet port 92
keyboard port 83
parallel port 81
RJ-45 connector 92
SCSI connector 85
serial port 87
USB port 88
video port 82
pointing-device port
connector 83
description 83
pin assignments 83
port
auxiliary-device 83
Ethernet 89
keyboard 83
mouse 83
parallel 80
pointing-device 83
SCSI 85
serial 87
Ultra-2 SCSI 84
USB 88
Index
167
video 82
POST
beep codes 97
error messages 100
POST-complete light 9
power backplane 61
power cords 12, 75, 161
power supply
installing 75
LEDs 125
operating requirements 74
specifications 2
power-control button 6
power-control button shield 7
power-on control jumper block 34
power-on password 18
power-on password override jumper block 34
processor activity lights 9
processor board
internal port connectors 33
jumpers 34
LEDs 32
R
RAS features 4
recovering the BIOS code 124
reliability
considerations 36
features 4
removable-media drive, installing 64, 65
removing
cover 40
hot-swap drive backplane 56
hot-swap fans 76
media-bay bezel 41
repeater card
connectors 54
installing 54
replacing
battery 143
cover 78
fan 76
reset button 6
RJ-45 connector 92
S
safety information
book vii
electrical ix
laser x
lifting xi
power cord 75
statements 38
SCSI
backplane
components 54
installing 58
removing 56
using 53
cable
external devices 84
maximum length 84
removable-media drive 64
repeater card 58
ServeRAID adapter 50
device
configuration 21
installing 61
disk utilities 21
error messages 111
IDs
assigning 62, 85
168
IBM® xSeries 250: User’s Reference
parity checking 20
repeater card
connectors 54
installing 54
transfer rates for devices 21
SCSI port
connector 85
description 85
pin assignments 85
SCSISelect Utility
boot device options 20
menu 20
parity checking 20
serial ports
connector 87
description 87
pin assignments 87
viewing assignments 87
server
starting 7
stopping 8
ServeRAID adapter 47
ServeRAID programs 13
ServerGuide
additional programs 27
CDs 13
features 24
NOS installation 26
setting up multiple servers 27
using 23
service summary 145
serviceability features 4
setting
password override switch 18
SCSI IDs 85
setting up
multiple servers 27
setup
configuration program 13
with ServerGuide 25
shield
power-control button 7
shutting down the server 8
shuttle
connecting 59, 65
disconnecting 55, 64
size 2
software coupon
ServerGuide 23
specifications 2
starting the server 7
static electricity 37
static-sensitive devices
handling 37
stopping the server 8
system error light 9
system power light 9
system reliability considerations 36
T
trademarks 158
transfer rate
SCSI devices 21
troubleshooting 130
turning off the server 8
turning on the server 7
U
Ultra-2 SCSI port
connector 84
description 84
pin assignments 84
Index
169
United States electronic emission Class A notice 159
United States FCC Class A notice 159
USB ports
connector 88
description 88
pin assignments 88
utility programs
Configuration/Setup 13
SCSI disk 21
SCSISelect 20
V
venting hot air 12
video
adapter 41
controller 41
port
connector 82
description 82
pin assignments 82
specifications 2
voltage regulator module
connectors 71, 72
installing 73
location 71, 72
VRM LED 127
VRM See voltage regulator module
W
Web site
customized support page 95
IBM servers 1
Integrated Technology Services 148
product compatibility 36
SCSI standards 84
ServerGuide 23
Service Packs 148
software packages 90
weight 2
working inside server with power on 37
170
IBM® xSeries 250: User’s Reference
IBM
Part Number: 21P9020
Printed in the United States of America.
21P92