List_Block

List_Block
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LIST BLOCK
Description
A LIST is a special type of Mailbox Block that is used to distribute copies of recordings to a predetermined list of
mailboxes.
When a message is addressed to a LIST mailbox, a copy of it is sent to each of the member mailboxes. A List Block
can also verify addressees and password protect information. It can record a voice response or connect the recipient to the sender when authorized. Other LIST mailboxes may be members of this list, thereby creating "nested"
lists. Members may be changed according to changes in operating mode.
List Block
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LIST The name of this block. A Block name can be any alphanumeric string up to 16 characters long (including
spaces). A Block name may not be the same as another Block name. MBX, EXT or LIST Numbers may not be duplicated within the same group.
General Parameters
LIST NUMBER The number representing this LIST. It may not be the same as the Number of any other LIST or
Mailbox.
EXTENSION The name of the Extension that belongs to this list. To edit this field, press ENTER to bring up the
Target Generator. Select and open Extension. Choose a new or existing Block from the Target Generator pick list
and press ENTER. Press ‘Ctrl + O' to review or edit the chosen Block.
MCLASS The name of the mailbox class of service that defines operating characteristics for this List. To change
the MCLASS, press ENTER at this field to bring up the Target Generator. Select and open a new or existing Block
and press ENTER. Press ‘Ctrl + O' to review or edit the selected Block.
Block Type: List Block / March 2004
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List Controls
SUBSCRIBER ADMINISTRATOR Set this parameter to Y if this list is a subscriber administrator. Otherwise, set to
N. If this is set to Yes then broadcast messages will be allowed from this list box.
ENABLE EXTENDED PROMPTING
prompts. Otherwise, set to N.
Set this parameter to Y to use the full set of SVMi-8E/SVMi-16E menu
LIST IN PUBLIC DIRECTORY A 'Y' in this parameter, and the recorded List name, allows the listing in the Public
Directory.
LIST IN USER DIRECTORY
Voice Mail Directory.
A 'Y' in this parameter, and the name recorded in the List, allows the listing in the
SUBSCRIBER PASSWORD Allows the list password to be changed to the default digits specified by Default password in the System Wide Parameters or removed completely. Inputs are "DEFAULT" or "NONE".
RETENTION DAYS REMAINING The number of days remaining before this block is automatically discarded during system maintenance if there are no list members. List Blocks are not automatically deleted for lack of use as
long as they contain members.
ACTIVITY MSGS DISTRIBUTED The total number of messages distributed to list members during the period
specified in the range below.
FROM - TO: Indicates the period from the date when the Report Counters were last cleared till the current date.
DELETION OF ALL OTHER UNHEARD COPIES WHEN ONE SAVED BY FIRST LISTENER A 'Y' in this parameter,
and the SVMi-8E/SVMi-16E will undeliver all unheard copies of a message sent to this list after the first listener
saves the message. Note: This will not apply to members of the list that are Network MBX members. There is no
way to undeliver a message sent to a Network MBX after it has been sent.
Block Type: List Block / March 2004
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List Block
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List Members
This page contains a list of the mailboxes, that messages left in this list, mailbox will be distributed to. Members
may include other list mailboxes thereby creating "nested" lists. A System Administrator using the PC interface
must enter the members contained in this list.
List Block
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Operating Mode
Indicates the Mode Name and Number for which the displayed Block Pointers' Targets are active. Each Operating
Mode is given a unique Number by the system. Valid numbers are 01 - 99, and are assigned in sequence as new
Modes are created. Pressing ENTER at this field, opens a Pointer Mode Target Generator, from which an existing
Mode Name may be selected, or a new name may be entered. Entering a new name creates a new Mode with its
corresponding Number.The Mode Number and Name are associated with the Block's Pointers, not the Block itself.
This allows each Block to route calls to different destinations in different Modes, using different Targets for the
pointers' various Mode references.
Block Type: List Block / March 2004
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For example, the No-Answer pointer might route callers to an associate's Extension during the 'Day' Mode, but
after 5:00 PM, it would route them to a Mailbox during 'Night' Mode. Pointers set in the Default Mode are always
in effect unless the same Pointer is set in the current Operating Mode. SVMi-8E/SVMi-16E will display Default
Mode pointers in a block while viewing pointers in another mode. The Default Mode pointers will be grayed out
to denote that they are not in the current mode.
CallDirector Event Pointers
To edit any Event Pointer, press ENTER to bring up the Target Generator. Highlight and open the appropriate Block
type. Select a new or existing Block and press ENTER. Press ‘Ctrl + O' to review or edit the Block.
MSG-LEFT POINTER This is the Block that the SVMi-8E/SVMi-16E will pass control to if the caller leaves a message. The target block allows the caller the option of returning to the beginning of the application, or may send
the caller to the Bye block, if the organization does not want to give the caller additional options.
NOMSG-LEFT POINTER This is the Block that the SVMi-8E/SVMi-16E will pass control to if the caller does not
leave a message. The target block may allow the caller the option of returning to the beginning of the application, or sending the caller to the Bye block if the organization does not want to give the caller additional options.
ESCAPE POINTER This is the Block that the SVMi-8E/SVMi-16E will pass control to if the caller presses the escape
digit while listening to the List greeting or while leaving a message. When the Escape digit is pressed the SVMi8E/SVMi-16E will immediately exit the process it's in and go to the block defined in this pointer.
GREET-DTMF POINTER This is the Block that the SVMi-8E/SVMi-16E will pass control to if the caller enters any
valid DTMF while listening to the List greeting. If defined, the Admin digit, escape digit, digit to skip the greeting,
and the operator digit are not considered valid for this pointer.The target block is a menu.The menu will perform
a search operation to match the caller ENTRY to the INPUT value of a pointer, or Number of an Extension, Mailbox
or Announcement.
OPERATOR This is the Block to go to if Operator assistance is requested.
Block Type: List Block / March 2004
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