Motorola XT860 Product specifications

Motorola XT860 Product specifications
• Answers: Touch
Motorola XT860
MOTOROLA XT860 lets you do more and be more.
Pound out emails and texts faster than ever before,
efficiently and accurately, using the spacious fifth row
QWERTY keypad with improved tactile response.
Help Center.
• Updates: Smartphone updates, computer software,
online help, and more at
• Accessories: Find accessories for your smartphone
Your new smartphone is a productivity powerhouse:
• Take crisp, quality photos with the 8MP camera on
the back, then videochat with the camera on the
• Always stay a step ahead—edit documents and
presentations on the fly with Quick Office.
• Find the hottest retail deals or get into the must-see
concerts with Social Location by Motorola. With a
single click you've got reservations and tickets. And
Google Maps™ gets you there in a flash with
turn-by-turn directions, traffic alerts, and arrival
• All screen shots in this guide are simulated.
Actual displays may vary.
• Instructions to perform tasks in this guide may
change depending on the software version on
your phone.
• Unless specified otherwise, all instructions to
perform tasks in this guide assume that you are
starting from the home screen.
Note: Certain apps and features may not be available
in all countries.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
safety, regulatory and legal information in this guide.
Your phone
the important keys & connectors
Headset Jack
Lock Key
Zoom Keys
Micro USB
Scroll &
Voice Recognition
@ Key
Your phone
Let’s go
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Touchscreen & keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Text entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Social networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
MEDIA CONNECTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Photos & videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Apps & updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Bluetooth® wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Memory card & file management. . . . . . . . . . . . . . . . . . . . . . . 41
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Service & repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
let’s get you up and running
Assemble & charge
1 cover off
2 microSD in (may be
sold separately)
HD p|8M
HD 0p|8MP
HD 0p|8MP
5 cover on
4 battery in
HD 0p|8MP
3 SIM in
6 charge up
HD 0p|8MP
Let’s go
Caution: Please read “Battery Use & Safety” on
page 51.
Note: GSM and UMTS-based global services work
only with a SIM card supplied by a GSM or UMTS
service provider.
Note: If you have an existing Gmail account, your
contacts from that account are synced to your phone.
Whenever you choose to select all contacts for the one
you want, your phone shows every contact, in every
Tip: To save battery life, see “Battery tips” on
page 19.
Wi-Fi connect
Set up & go
The first time you turn on your phone, a setup wizard
guides you through signing in to your Gmail™ account.
If you don’t have one, don’t worry, the wizard will help
you create one.
After you log into Gmail, you can set up social
networking, or you can do it later.
Note: This phone supports data-intensive apps and
services. It is strongly recommended that you
purchase a data plan that meets your needs. Contact
your service provider for details.
1 Press and hold Power/Lock
top of your phone to turn it on.
If you want to use a Wi-Fi network for even faster
Internet access, touch Menu
> Settings
> Wireless & networks > Wi-Fi settings. Touch Wi-Fi to
search for and connect to wireless networks. There’s
more in “Wi-Fi” on page 39.
Add email accounts
To add email accounts, touch
Accounts > Add
account. Choose Corporate Sync for Microsoft™
Exchange work email (for settings, ask your IT
administrator) or Email for most other accounts (for
settings, ask the account provider).
Cool content & more
2 Select a language.
Browse and download thousands of the coolest apps
on the planet from Android Market™.
3 Follow the setup wizard to create or
log in to your Gmail account.
Download new apps with “Apps & updates” on
page 36.
Let’s go
• To make your touchscreen sleep or wake up, just
press Power/Lock
Touchscreen & keys
a few essentials
• When you talk on your phone, the touchscreen
sleeps to prevent accidental touches.
Touch tips
• To change how long your phone waits before the
screen goes to sleep automatically, touch Menu
> Settings > Display > Screen timeout.
It’s all in the touch:
• Touch: Choose an icon or option.
• Touch & Hold: Open options.
• To make the screen lock when it goes to sleep, use
“Screen lock” on page 49. To unlock the screen,
press Power/Lock
or open the phone. Then,
to the right.
• Drag: Scroll or move slowly.
• Flick: Scroll or move quickly.
• Pinch-to-zoom: Get a closer look at Google
Maps™, web pages, or photos.
Note: Your touchscreen
might stay dark if the
sensor above it is covered.
Don't use covers or
screen protectors (even clear ones) that cover this
sensor. To find Motorola accessories for your phone,
1 :512:45
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To zoom in or out,
slide two fingers
apart or together.
Drag or flick to
Touchscreen on/off
On when you need it and off when you don’t.
Touchscreen & keys
. To wake up the touchscreen, just
press Power/Lock
again or touch Home
Key tips
Menu, home, back, & search
To change how long your smartphone waits before the
screen goes to sleep automatically, touch Menu
> Settings > Display > Screen timeout.
Tip: To lock the screen when it goes to sleep, use
“Screen lock” on page 49.
Touch Home
to close any menu or app and return
to the home screen. In the home screen, touch and
hold Home
to show the last few apps you used,
then touch an app to open it.
Touch Menu
Touch Back
Touch Search
voice search.
to open menu options.
When playing music or video files,
press the volume keys to adjust
media volume.
to go back.
for text search, or touch and hold for
Press and hold Power/Lock
to turn Airplane mode
or Silent mode on or off, or turn off your smartphone
(Power off).
To save your battery, prevent accidental touches, or
when you want to wipe smudges off your
touchscreen, put the touchscreen to sleep by pressing
Press the volume keys to change the
ring volume (in the home screen), or
the earpiece volume (during a call).
Touchscreen & keys
Rotate the screen
When you turn your phone, the touchscreen can rotate
to stay right-side up:
Find it: Menu
> Settings > Display > Auto-rotate
Quick tips
Home screen
If you’re not sure what to do next, try one of these:
quick access to the things you need most
Quick start: Home screen
Get the details—Open a
text message, see details
for a contact, or open
items in other lists.
Touch the message,
contact, or item.
See screen menu—Open
a menu for the current
Touch Menu
See item options—Open
an options menu (if
available) for an item on
the screen.
Touch & hold the item.
Flick this bar down
to see details.
Start again—Go back to
the home screen.
Touch Home
Flick left or right to see
more panels of shortcuts
& widgets.
Wake up your
phone—Turn on a
sleeping touchscreen.
Press Power/Lock
or open the phone.
The home screen gives you all your latest information
in one place. It’s what you see when you turn on your
phone or touch Home
from a menu:
Status Indicators
Touch to open.
Open the app menu.
Touch Back
to close.
Note: Your home screen might look a little different.
Home screen
The home screen extends left and right to give you
more room for adding shortcuts, widgets, and more.
Flick the home screen left and right to see more panels
or to add widgets or shortcuts.
Use & change your home screen
On your home screen, shortcuts are icons that open
your favorite apps, web bookmarks, contacts, mail
labels, or music playlists. Widgets show you news,
weather, messages, and other updates.
Flick the home screen left or right to open other panels
of shortcuts and widgets.
• To open something, touch it. Touch Home
return to the home screen.
Tip: When you open a widget, touch Menu
show any options or settings (you can choose
accounts for Social Networking, Social Status,
Messages, or Calendar widgets).
There’s more about social networking widgets in
“Social networking” on page 22.
Home screen
• To resize a widget, touch
and hold the widget until
you feel a vibration, then
Kristine Kelley
3pmeven ready to
back Meeting
to school
• To add something or
change your wallpaper,
touch and hold an empty
spot until you see the Add
to Home screen menu.
You can add a folder to organize your shortcuts.
• To move or delete something, touch and hold it
until you feel a vibration, then drag it to another
spot, another panel, or the trash
at the top of the
Touch Search
on the front of the phone, or touch
on your phone’s slide-out keypad. Then use
the search window that appears.
view your notifications, touch the status bar and drag it
down. Touch a notification to select it.
May 14, 2011
Touch here to enter text,
then touch Go to search.
Mary Micci
Copy Revisions
Touch to
search by voice.
2:50 PM
Jim Somers
Meet me outside the theater...
2:47 PM
New email
Touch to search:
Contact Search
To search by voice, touch
, then speak your
keyword(s) when prompted.
[email protected](2) 2:45 PM
New voicemail
Dial *86
2:41 PM
Tip: To see today’s date, touch and hold the status bar
at the top of the screen.
To type your search, touch the search window, then
enter your keyword(s) and touch Go.
Smartphone status & notifications
The status bar at the top of the screen has icons that
tell you about messages and smartphone status. To
Home screen
In-call options
it’s good to talk
1 :512:45
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Quick start: Calls
From the home screen, touch .
1 :512:45
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Calls List
Touch to open,
then touch an
entry to call.
Hang up.
Most recent
Mobile 1-555-555-5555
May 25
Call voicemail.
Add number to
Enter a phone
number &
touch here to
call it.
Voice dial.
Enter numbers
during a call.
Return call.
Abe Baudo
Call Timer
Mobile (555) 555-7931
Chicago, IL
Dialing options
Kristine Kelley
Add call
End call
Switch to a
Bluetooth device.
Turn the speaker
on or off.
Mute or
unmute the call.
Create a 3-way call.
During a call:
• To use a Bluetooth® device, touch Bluetooth. (The
device must be turned on and previously
paired—see “Connect new devices” on page 38.
• To mute a call, touch Mute.
• Ignore—Touch Ignore . You can send a text message
to the caller and touch Ok, or touch Cancel.
• To use the speakerphone, touch Speaker.
1 :512:45
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Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Tip: You can touch Home
or Back
to leave the
active call display. To reopen it, touch Home
> Return to call in progress.
Make & answer calls
To make a call, touch
, enter a number, then touch
To answer a call when the screen is locked, drag
the right.
To answer a call when the display is active:
• Answer—Touch
While the display is not active, answer by dragging
to the right. To ignore a call, touch Ignore.
End calls
End call
Note: When you hold your phone to your ear, the
display goes dark to prevent accidental touches. When
you move the phone away from your ear, the display
lights up again.
calls (outside CANADA)
Your phone has an assisted dialing feature that makes
dialing easy. For local calls, just dial the local number.
For international calls, dial the country code, the area
code (if applicable), then the phone number.
• To clear the list, touch Menu
Contacts Favorites
All calls
Abe Baudo
Recent calls
Find it:
> Recent
• To call an entry, touch beside it.
• To remove the entry from the list, send a text
message to the entry, or for other options, touch
and hold an entry.
> Clear list.
1 :512:45
Set how calls
are viewed.
mobile 654-322-4343
5 mins ago
Allie Smyth
mobile 223-555-2323
35 mins ago
Anna Medina
mobile 564-234-2424
2 hours ago
Astrid Fanning
mobile 434-123-4567
5 hours ago
Touch & hold to
remove from
list, send a text
message, &
Abe Baudo
mobile 654-322-4343
13 hours ago
13 hours ago
Frequent calls
Find it:
> Favorites
• To call a number, touch it.
• To send a text message, view a contact, or other
options, touch and hold an entry.
• To add a contact to Favorites, select the contact and
touch Favorites until the star is green.
Conference calls
To start a conference call, dial the first number. After
the call connects, touch Add Call. Dial the next
number, or select it from contacts or favorites. When
the next number answers, touch Merge calls.
Your phone number
Find it: Menu
> Settings > About phone > Status
> My phone number
TTY mode
Your phone can use an optional teletypewriter (TTY)
device, for people who are hard of hearing or have a
speech impairment.
1 Plug the TTY device into the phone’s headset
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work
in all locations, and sometimes an emergency call
cannot be placed due to network, environmental, or
interference issues.
Note: Your phone can use location based services
(GPS and AGPS) to help emergency services find you.
See ”GPS & AGPS” in your legal and safety
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, “Cool
Down” message screens will appear. To avoid possible
damage to your battery and phone, you should follow
these instructions until the phone is within its
recommended temperature range. When your phone
is in “Cool Down” mode, only emergency calls can be
2 Touch Menu
> Settings > Call settings > TTY
mode and choose a TTY setting.
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
Call contacts
contacts like you’ve never had before
Find it:
Quick start: Contacts
Touch a contact to open its details. If a phone number
is available for the contact, you’ll see to the right of
the contact name. Touch to call the contact.
Find it:
> Contacts
Tip: You can also touch
1 :512:45
Contacts Favorites
Create & view
groups of contacts.
Create Contacts
Abe Baudo
Allie Smyth
Anna Medina
Astrid Fanning
Contacts List
Touch to view contact
information. Touch & hold
to call, send a text
message, & more.
Touch a letter to jump to
contact names that start
with that letter.
> Contacts
View & use contacts
When you set up a social networking account (see
“Social networking” on page 22), you’ll know what
everybody’s up to and when. Every time you pick up a
call, check a message, or look up a friend’s contact
info, you’ll see their name and number, but you can
see their social network status and smiling face, too.
Find it:
> Contacts
• To find a contact, just type the name.
Touch a contact to open its details. While viewing
details, you can start a call or message by touching a
phone number or other info.
• To change which contacts are shown and how they
are sorted, touch Menu
> Display options.
Edit or delete contacts
Find it:
> Contacts
Touch and hold the contact, then touch Edit contact or
Delete contact.
Transfer contacts
Get all your contacts, all in one place. Here’s a few
helpful hints:
• Use Gmail
All your Gmail contacts will automatically get
synced to your phone. Various computer
applications for mobile phones and email accounts
allow you to export your contacts as a “.CSV” file.
You can then use Gmail to import the file. For more
details, go to
or log in to your Gmail account on your computer
and select ”Help”.
• Use a SIM
You can transfer contacts from your old phone to
your new Motorola phone using your SIM card—see
“Transfer contacts using your SIM” on page 15.
• More
There are other methods and tools to help you at
3 Import the contacts from your SIM card,
> Contacts, then touch Menu
> Settings > Import from SIM card.
Create contacts
Find it:
> Contacts > Menu
Google contact
from [email protected]
Remove the
Add a line for
another entry.
Postal address
Save your
Transfer contacts using your SIM
1 On your old phone, copy all the contacts you want
to your SIM card.
2 Insert your SIM card in your new phone, see
“Assemble & charge” on page 3.
> Add contact
Slide out the keypad, or touch any entry area to open
the touchscreen keypad.
When you’re finished, touch Save.
Where are contacts saved? Your phone saves new
contacts in its memory and to your Google™ account.
It also updates your social networking account.
Text entry
Synchronize contacts
Touchscreen keypad
When you change one of your contacts, your phone
automatically updates your other social networking
accounts. Whenever you change a friend in your social
networking accounts, your phone updates your
contacts and social networking account.
When your phone is closed, you can open a
touchscreen keypad by touching a text entry field.
think keyboard, now think smaller
Tornado al
Find it:
> Contacts >
1 :512:45
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Touch for voice
Line Feed
Contacts Favorites
Touch to create
& view groups.
You can put your contacts into groups that you create
(like “friends”, “family”, or “work”). You can then find
contacts faster by showing one group at a time.
Tip: Your phone updates your contacts and social
networking account whenever you change a friend in
your social networking accounts.
Text entry
Touch to open a keypad for
symbols or numbers.
Typing tips
To use the full keypad, just open your phone:
Enter symbols/numbers
Touch Symbol
Swype™ text entry
Enter one capital letter
Press Shift
Enter only capital letters
Press Shift
twice. Press again to
revert to lowercase.
Select text
Hold Shift
press a navigation
Cut, Copy, or Paste
selected text
Touch and hold the
text box to open the
editing menu.
Delete a character (hold to
delete more)
Press Delete
Swype lets you enter words on your touchscreen
keypad with one continuous motion. To enter a word,
just drag your finger over the letters in the word.
For double letters,
circle the letter.
Input methods
To select an input method for a touchscreen keypad,
touch and hold a text entry area on the screen to open
the Edit text menu. Touch Input method, then touch
the method you want:
To capitalize, go
above the keypad.
Note: The keyboard images above are examples only.
The keypad on your device may look different.
Text entry
• To enter apostrophes in common words (like “I’ll”),
drag through the n as though it was an apostrophe.
• To enter several symbols, touch Symbol
• To correct a word, double-tap it. Swype shows a
small menu of other word options. Swype might
also show a menu if it can’t guess your word.
• If Swype doesn’t know a word, you can still touch
the letter keys to enter it. Swype remembers, so
next time you can just drag over the letters.
Multi-touch keyboard
Enter text on a touchscreen keypad one letter at a
time. As you type, your phone suggests words from
your dictionary and chosen language. Your phone also
automatically enters apostrophes in some words, like
“dont.” You can also touch two keys at the same time,
such as Shift
with a letter.
Text entry settings
When you enter text, your phone automatically
corrects or suggests words. To change these settings,
touch Menu
> Settings > Language & keyboard,
• To edit your word suggestion dictionary, touch User
Text entry
• To change the language and the style for your
touchscreen keypad, touch Select locale.
• To change the sounds, corrections, and other
settings for your touchscreen keypad, touch Swype
or Multi-touch keyboard.
• To change the automatic correction settings for your
full keypad, touch Built-in keyboard.
Tips & tricks
Battery tips
a few handy hints
Want to extend your battery life? Try these:
General tips
• To select a battery profile that suits your phone use,
touch Menu
> Settings > Battery & Data
manager > Battery mode.
• If you can’t to see the screen while wearing
sunglasses, take them off. Screen brightness
changes as your phone senses the current lighting
• To return to home screen, touch Home
• To see recently dialed numbers, touch
> Recent.
• To sleep/wake your phone, press Power/Lock
• To set screen timeout, touch Menu
> Display > Screen timeout.
• To search, touch Search
> Settings
• To turn off automatic applications sync, touch
> Settings > Battery & data manager
> Data delivery.
• To turn off Bluetooth® power, touch Menu
> Settings > Wireless & networks > Bluetooth.
• To turn off Wi-Fi, touch Menu
> Wireless & networks > Wi-Fi.
> Settings
• To show last few apps, touch and hold Home
• To turn sound on/off, press and hold Power/Lock
> Silent mode.
• To turn airplane mode on/off, press and hold
> Airplane mode.
Tips & tricks
sometimes it’s best to text, or IM, or email . . .
Quick start: Messaging
Find it:
Messaging > Universal Inbox
Universal Inbox (3)
Anna Medina
Arthur Bando
Mary Micci
2:41 PM
Paul, We’re going to need help w...
To forward a text message, touch and hold a
message in the conversation, then touch Forward
Create messages
Messaging >
Message Type
Find it:
Touch to open.
Touch & hold to
move, delete, &
Choose a message type, such as Text Messaging or
Facebook. Then, enter the recipient and message. In
text messages and emails, touch Menu
for options
like Insert... or Delete.
2:45 PM
Meeting invitation
Meeting is set for next Thursday at...
• To respond to a message, just open it and enter
your response in the text box at the bottom.
Create a message.
2:47 PM
Meet me outside the theater at 8
and don’t forget your ID. Would yo...
• To open a text message or social networking
message and all of its replies, touch it.
• To open options, touch and hold a message.
2:50 PM
Copy Revisions
Hi Paul, Please take a look at the ...
Jim Somers
Check for
messages now.
messages. To show only one type of message, touch a
message type instead of Universal Inbox.
receive attachments
Tip: To see more messages, flick or drag up.
Read & reply to messages
Find it:
Messaging > Universal Inbox
Note: Universal Inbox shows all of your messages
together—text, email, and social networking
When you receive a message with an attachment,
open the message and touch the file name to
download it. Then, touch the name again to open it.
While viewing the attachment, touch it to save it, share
it, and more.
Tip: To send and receive large attachments faster, use
a Wi-Fi connection, in “Wi-Fi” on page 39.
Set up messaging
To add email accounts, touch
When you have a new voicemail,
appears at the top
of your screen. Drag down the status bar and touch
the notification.
Accounts > Add
• Corporate Sync is for Exchange server work email
accounts. Enter details from your IT administrator.
Tip: You might need to enter your domain name
with your user name (like domain/username).
• Email is for most personal email accounts. For
account details, contact the account provider.
Note: To add other email accounts to your
Messaging widget and Universal Inbox, touch
Messaging > Menu
> Manage
accounts > Add account > Email.
To change your settings, touch
> Menu
, then touch:
• Compose to write a new message.
• Manage accounts to add or remove an account.
• Edit Universal Inbox to choose which accounts
show messages in the Universal Inbox.
• Messaging Settings to set the notification for each
account type (along with other preferences, for
Social networking
my life, your life
Your social networking account
You can set up a social network account that
integrates and syncs all your social networking
accounts. No opening and closing apps and menus.
Add accounts
You can add your more accounts to your social
networking account. If you don’t have accounts on
these sites, visit their websites to set them up.
Find it:
Accounts > Add account
Add an account by touching it. Then enter your user
name and password for that account.
When you sign into social networking accounts, you’ll
see your friends and contacts in your Contacts list, and
your status and updates can appear in your Social
Networking and Social Status widgets on your home
change & delete accounts
Find it:
Social networking
Touch and hold an account, then touch Open account
to change settings, or touch Remove account to
remove it (along with its contacts and messages).
Note: You can’t delete the Google™ account you used
or created when you set up your phone. That account
is locked when you set it up.
Social Status & Networking
Social Status widgets are Motorola widgets used to
display status announcements from your social
networking accounts. You can use these widgets to
update your own status on selected accounts or on all
social networks attached to the widget.
To create the widgets:
1 Touch and hold the home screen until the Add to
Home screen menu appears.
2 Touch Widgets.
3 Scroll down and touch the widget you want to add
to the home screen—Social Networking or Social
• Play media—Select media for playback on another
device in a Wi-Fi network.
connect and enjoy
• Copy media to server—Sync the media files on your
smartphone with other devices.
Share, copy, & play media
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Share your photos, videos, and songs with friends and
family easily.
Find it:
Note: Connect to a
Wi-Fi network or use
your own Wi-Fi
hotspot (see “Wi-Fi”
on page 39). You’ll
need to allow access
to other devices to
download media from
your smartphone and
to share your files. If
you want to access
media files on other
devices, they must
allow access.
• Copy media to phone—Copy a picture from one
smartphone to another.
• Share media—Allow other devices to access media
files on your smartphone. Without downloading any
media from your smartphone, other people can
view your pictures or videos, or play your songs, on
their own devices.
HD viewing
Play media
Copy media
to phone
Copy media
to server
Share media
You can create your own HD videos (see “HD videos”
on page 26) to view on your wide screen HDTV or
1 From the camcorder viewfinder, adjust the viewable
area on the HDMI screen by touching Menu
> Settings > Video Resolution. Select from a list of
2 Connect an HDMI cable from the HDMI connector
on your smartphone (see “Your phone” on page 2)
to an HDMI port on the TV monitor.
Mirror mode
Photos & videos
Connect your smartphone to your HDTV, monitor, or
projector so you can view and interact with your
smartphone on the big screen. Show off your photos,
videos, and downloaded movies. Enjoy the big screen
for gaming, movies, the web, and more. Just attach an
HDMI cable to your smartphone and plug it into your
big screen.
see it, capture it, share it!
Note: You cannot play DRM-protected files in mirror
Find it:
Take photos
Take that family photo, and post it online for everyone
to see.
Go to your
Tag photos with
your location.
0 Locating
Switch cameras
(front or back).
Touch to take
Switch modes
To take the photo, touch
Photos & videos
Drag right to
open settings.
Note: Photos are stored on your smartphone’s internal
memory unless you switch it to a microSD memory
card (sold separately).
To view your photos, see “Share photos & videos” on
page 26
Find it:
Record videos
Note: To get the clearest videos, wipe the camera lens
clean with a soft, dry cloth before you record a video.
Photo options
You can adjust the camera to optimize your shot. Touch
(or touch the screen and drag open the
options from the left of the screen):
• Settings—Widescreen, Video Resolution, Storage
Location, Geo-tag, and Shutter Tone. Select
Geo-tag to add location information to your photos
Tag videos with
your location.
Salt Lake City, Utah
Switch cameras
(front or back).
• Effects—Change photo look: Normal, Black and
White, Negative, and more.
Touch to
• Scenes—Select Auto, Portrait, Landscape, and
Switch modes
• Modes—Single shot, Panorama, and Multi shot.
• Brightness—Slide the toggle back and forth to
desired brightness.
• Flash—Select Flash Off, Flash On, or Auto Flash.
Touch a setting to
see options.
To record a video, touch
the recording.
Drag right to
open settings.
. Touch
again to stop
To view your videos, see “Share photos & videos” on
page 26
Photos & videos
HD videos
View & share photos & videos
You can capture HD-quality videos to watch on an
HDTV or monitor.
Find it:
To record an HD quality video, be sure to select the
correct Video resolution. From the active camcorder
viewfinder, touch Menu
> Settings > Video
resolution > HD+ (1080p).
Add social network
Camcorder options
You can adjust the camcorder to optimize your
recording. Touch Menu
(or touch the screen and
drag open the options from the left of the screen):
• Settings—Widescreen, Video Resolution (HD+
(1080p)), Storage Location, Geo-tag, and Shutter
Tone. Select Geo-tag to add location information to
your videos.
• Effects—Change video look: Normal, Black and
White, Negative, and more.
View your captured photos
& videos.
See your online albums (like
Picasa, Flickr, or Facebook).
Camera roll
My library
DLNA servers
See media from DNLA
Connected devices on your
Wi-Fi network.
Go to your friends’
online albums.
• Audio scenes—You can record audio along with the
video. Set audio level: Everyday, Outdoors, and
Touch a thumbnail to view a photo or video.
• Modes—Select Normal video or Video Message.
Share photos & videos
• Brightness—Slide the toggle back and forth to
desired brightness.
Find it:
• Light—Select Light Off, or Light on.
Photos & videos
Sort your photos & videos.
1 Touch a photo or video, then touch
2 Choose how you want to share—like Bluetooth,
Email, Text Messaging, or an online album.
when music is what you need...
Manage photos & videos
Find it:
Quick start: Music
Touch a thumbnail image from your camera roll or
library, then:
• To delete a photo or video, touch Menu
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Find it:
• To set a photo as a contact picture, social network
profile picture, or wallpaper, touch Menu
> Set
To play music, touch a category, then touch the song or
playlist you want to play.
Music Library
Tip: To copy photos to/from a computer, go to “USB
connection” on page 41.
Edit photos & videos
Find it:
Gallery> picture > Menu
> Edit
You can choose advanced editing features to resize,
crop, or change the color.
Select music by
artist, album,
song, or playlist.
Shuffle All
Shuffle songs.
Tip: When a song is playing, you can add it to a playlist
by touching Menu
> Add to playlist.
Before you select a song or playlist, touch a category
to see these options: Auto Repeat, Sleep Timer, and
Display lyrics. (The options you see are different for
different categories.)
What audio file formats can I play?
Your smartphone can play many types of files: AAC,
AAC+, AAC+ Enhanced, MIDI, MP3, WAV, and WMA
What headphones can I use?
What music transfer tools do I need?
Your smartphone has a 3.5mm headset jack for wired
stereo listening (required for FM radio). You can also go
wireless with Bluetooth® stereo headphones or
speakers (see “Bluetooth® wireless” on page 37).
To put music on your computer and then load it on
your smartphone, you need:
Get music
Set up music
• Microsoft® Windows® computer or Apple®
• USB data cable (included with your smartphone).
Note: Your smartphone supports optional,
removable microSD memory cards (sold
separately). To make sure your memory card is
installed, go to “Assemble & charge” on page 3.
Tip: To see the available memory on your memory
card, touch Menu
> Settings > Storage.
Transfer music from your computer to your
smartphone using a USB cable. See “USB connection”
on page 41 to learn how.
While playing music, touch Menu
> More for these
options: Add to playlist, Settings, Delete, and Set as
Play music
Touch a song or playlist to start playing music.
Hide, wake, turn off
Annalee Harper - Trailriding
Touch Home
to use another app. Your music
continues to play.
When you see
in the status bar, a song is playing.
Flick down to see details. Touch the song to return to
the music controls.
To turn off your music, touch
To add a song from the music library to a playlist, touch
and hold the song then touch Add to playlist. Choose
an existing playlist, or touch New playlist to create
Living in the Past
Music Player
To add a song to the playlist you're playing, press
> More > Add to playlist in the music
Use these music player controls:
• Play/pause—Touch
• Previous/next—Touch
To edit, delete and rename playlists, touch and hold the
playlist in the music library.
• Fast forward/rewind—Touch and hold
• Volume—Press the side volume keys.
surf the web with your smartphone
Your smartphone uses the mobile phone network (over
the air) or a Wi-Fi connection to automatically access
the Web.
Quick start: Browser
Find it:
Note: Your service provider may charge to surf the
Web or download data.
To use a wireless network, touch Menu
> Settings
> Wireless & networks. Touch Wi-Fi to turn it on, and
touch Wi-Fi settings to search for nearby wireless
networks. Touch a network to connect.
11:35 PM
Note: If you can’t connect, contact your service
Select links
See places near: Chicago - update
Touch a link to
select it. Touch
and hold for more
When you touch a link, your phone outlines it and goes
to that page. If you touch and hold the link, your phone
shows options, like Open in new window or Bookmark
browser options.
Play web videos
Sign in
New window
Tip: To zoom, touch the display with two fingers, then
move them apart.
The browser features the Adobe® Flash® Player,
which adds animation, video, and interactivity to web
pages. Touch
to begin video playback. Double-tap
the video during playback to enlarge it for better
Browser options
Touch Menu
add your personal touch
to see browser options:
New Window
Open a new browser window.
See your bookmarks.
View the browser windows that
are currently open.
Reload the current page.
2 Touch Widgets and choose a widget.
Go to previously viewed pages.
Set up widgets
View additional browser options.
You can customize some widgets. Touch a widget to
open it, then touch Menu
Add widgets
1 Touch and hold the empty spot on your screen.
Tip: You can flick left or right to open other panels
on your home screen.
Your home screen may already have these widgets:
Share videos with YouTube users everywhere. You
don’t need a YouTube account to browse and view
Find it:
Note: If you want a YouTube account, go to To create an account or sign in,
touch Menu
> My Channel. To Browse or Upload
videos, touch Menu
• Messages: Change the widget name or choose how
long it shows new messages. To add email
accounts, “Set up messaging” on page 21.
• Music: Set this widget to an artist, album, song,
playlist, or just touch Menu
> Shuffle all.
There’s more about “Music” on page 27.
• News: Change the widget name, choose how long it
shows new stories, or choose a news source. To
choose a source, touch , then choose preset
Bundles or Channels, or choose Custom to enter a
URL for a Webpage or an RSS feed.
• Weather: Change temperature units or add
locations. To add locations, touch
, enter a city,
and touch Search. When you open the weather
widget, flick left to see other locations you added.
To apply a new wallpaper:
1 Touch and hold an empty spot on your home screen.
2 Touch Wallpapers.
3 Touch Live wallpapers, Gallery, or Wallpapers, and
choose a wallpaper.
To add shortcuts for apps, bookmarks, and more to the
home screen, touch and hold an empty spot on the
home screen, touch Shortcuts, and select a shortcut.
Tip: To change one of the docked shortcuts that
always appears at the bottom of the home screen (no
matter what panel you’re viewing), touch and hold the
• To play sound on a screen selection, touch
> Settings > Sound > Audible selection.
> Settings
• To play dial pad tones, touch Menu
> Sound > Audible touch tones.
• To customize the sound settings for media and
videos, touch Menu
> Settings > Sound
> Media audio effects.
To personalize your ringtones:
Display settings
Find it: Menu
> Settings > Sound > Phone
ringtone or Notification ringtone
• To set display brightness, touch Menu
> Settings > Display > Brightness.
To set your vibrate options:
• To set orientation, touch Menu
> Display > Auto-rotate screen.
Find it: Menu
> Settings > Sound > Vibrate
• To set animation, touch Menu
> Display > Animation.
> Settings
> Settings
Note: Some apps are designed so that your
smartphone can “animate” them by rotating, fading,
moving, and stretching one or more images.
where you are, where you’re going
Date & time
Google maps™
Set date, time, time zone, and formats:
Find it:
Find it: Menu
> Settings > Date & time
Language & region
Where am I? What’s around here? Don’t worry—let
Google Maps help you explore your surroundings and
find what you’re looking for.
Set your menu language and region:
Find places.
Search Maps
E Ontario St
Ontario St
E Ohio St
N Rush St
Grand Red
N Clark St
N Dearborn St
Wacker Dr
N Micigan Ave
> Settings > Language & keyboard
N Wabash Ave
Find it: Menu
> Select locale
E Grand Av
E S WaterSt
E Wacker Pl
Center the
map on
your current
Change the
view by
M W Lake St M
Lake Randolph/
ashington - Blue
N Micigan Ave
E Randolph
W Lake St
St Metra
Starred Places
Clear Map
Join Latitude
Touch Menu
for options.
Note: The map image you see may be a little different.
Google Maps offers powerful, user-friendly mapping
technology and local business information—including
business locations, contact information, and driving
For help, press Menu
> More > Help.
Tip: Want to know what’s in your immediate area? Try
Google Places™. Touch
> Places to see listings
for Restaurants, ATMs, Gas Stations, and more based
on your current location.
Don’t worry, your location is not shared unless you
agree to it. You need to join Latitude, and then invite
your friends to view your location or accept their
invitations. When using Google Maps, touch Menu
> Latitude. Read the privacy policy and if you agree
with it, touch Agree & Share.
Add & remove friends
To add friends:
1 Touch
2 Touch
Google Latitude™
Find it:
to show your friends list.
3 Touch Select from Contacts, then touch a contact.
Or, touch Add via email address, then enter an
email address.
Join Google Latitude
4 Touch Add friends.
See where your friends and family are on Google
Maps™. Plan to meet up, check that your parents got
home safely, or just stay in touch.
If your friends already use Latitude, they’ll receive an
email request and a notification. If they have not yet
joined Latitude, they’ll receive an email request that
invites them to sign in to Latitude with their Google
Don’t worry, your location is not shared unless you
agree to it. You need to join Google Latitude, and then
invite your friends to view your location or accept their
invitations. When using Maps (in any mode except in
Street View), touch Menu
> Join Latitude. Read
the privacy policy and if you agree with it, touch Agree
& Share.
To remove friends:
1 Touch
2 Touch
to show your friends list.
X beside the name you want to delete.
Share location
When you receive a request to share location details
you can choose to:
Find it:
• Accept and share back: See your friend’s location,
and your friend can see yours.
• Accept, but hide my location: See your friend's
location, but they can't see yours.
• Don't accept: Location information is not shared
between you and your friend.
Social Location
Make your own
favorites list.
Social Location
Yelp Bars & Clubs
Order Food To GO
Book a Hotel Nearby
Yelp Rest.
Local Deals
Hide your location
To hide your location, touch Menu
not update your location.
> Settings > Do
Add channels
Touch to see
everything in
in this collection.
Add more channels as
your world grows.
Searching for preferred dining, entertainment, or
special promotions can be difficult. Social Location
helps you find what you want by searching the web
and then showing you only the most relevant
suggestions, activities, or promotions, based on your
preferences and location. You can learn instantly if
tickets are available for the hot concert you jus have to
see. With a couple of clicks, you buy tickets and
reserve seats! How cool is that?
It's customizable, expandable—make it exactly the
handheld concierge you need.
Apps & updates
Manage & restore apps
get the app you want
Find it:
Android Market™
There are lots of apps available and many are free. So
you might find that you have downloaded and installed
lots of apps on your phone. That’s fine, but you may
want to uninstall apps that you no longer use.
Find it:
Get all the fun games and cool apps you want! Android
Market provides access to applications from
developers worldwide, so you can find the app you
want. If you need help or have questions about
Android Market, touch Menu
> Help.
Browse & install apps
Tip: Choose your apps and updates carefully, from
Market, as some may impact your
trusted sites like
phone’s performance—see “Choose carefully” on
page 36.
Find it:
Select a category or touch Search to find the app you
want. Then, touch Install (if app is free) or Buy.
Note: When installing an app, make sure you read the
alerts that tell you what information the app will
access. If you don’t want the app to have access to
this information, cancel the installation.
Apps & updates
Market > Menu
> My apps
To uninstall touch an app in the list, and then touch
If you have trouble removing an app, turn off your
phone, then press and hold the S key while you turn
on your phone. Your screen will show Safe Mode in the
lower left corner, and you can remove the app.
To restore an app, touch the app in the list - the My
downloads list shows previously installed apps.
For other app management features including clearing
app data and cache, touch Menu
> Settings
> Manage applications, then touch an app in the list.
Choose carefully
Apps are great. There's something for everyone. Play,
communicate, work, or just for fun. But remember,
choose your apps carefully. Here's a few tips to help:
• To help prevent spyware, phishing or viruses
affecting your phone or privacy, use apps from
trusted sites, like
• In Market, check the apps’ ratings and comments
before installing. This will help you choose the best
ones for you.
• If you doubt the safety of an app, don't install it.
• Like all apps, downloaded apps will use up memory,
data, battery, and processing power—some more
than others. For example, simple settings widget
will use less than a streaming music player app.
After installing an app, if you're not happy with how
much memory, data, battery or processing power
it's using, uninstall it. You can always install it again
• Just like web browsing, you may want to monitor
childrens’ access to apps to help prevent exposure
to inappropriate content.
• Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
Bluetooth® wireless
lose the wires and go wireless
Quick start: Bluetooth wireless
Find it: Menu
> Settings > Wireless & networks
> Bluetooth settings
Bluetooth settings
Touch to turn on
& off & to scan.
Device name
Motorola Phone
Make device discoverable
Scan for devices
Touch to re-scan.
Bluetooth devices
Motorola Headset
Touch to connect.
Pair with this device
Turn Bluetooth power on or off
Find it: Menu
> Bluetooth
> Settings > Wireless & networks
Bluetooth® wireless
Note: To extend battery life, turn Bluetooth power
off when not in use.
Note: The Bluetooth Enhanced Audio setting is not
recommended for older Bluetooth headsets, as it may
not deliver acceptable sound quality.
Connect new devices
Note: This feature requires an optional accessory.
Reconnect devices
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, just turn on the device.
To automatically reconnect your phone with a paired
device, simply turn on the device.
1 Make sure the device you are pairing with is in
discoverable mode.
Note: Refer to the guide that came with the device
for details.
To manually reconnect your phone with a paired
device, touch the device name in the Bluetooth
devices list.
Disconnect devices
2 Touch Menu
> Settings > Wireless & networks
> Bluetooth settings.
To automatically disconnect your phone from a paired
device, simply turn off the device.
3 Touch Bluetooth to turn on and scan. If Bluetooth
power is already on, touch Scan for devices.
To manually disconnect your phone from a paired
device, touch the device name in the devices list, then
touch Menu
> Disconnect.
4 Touch a device to connect.
5 If necessary, touch OK, or enter the device passkey
(like 0000) to connect to the device. When the
device is connected, the Bluetooth indicator
appears in the status bar.
Note: Using a mobile device or accessory while
driving may cause distraction and may be illegal.
Always obey the laws and drive safely.
Bluetooth® wireless
Edit properties
Touch Menu
> Settings > Wireless & networks
> Bluetooth settings > Device name. Enter a name
and touch OK.
home, office, or hotspot
Wi-Fi settings
Touch to turn on & scan.
Quick start: Wi-Fi
Find it: Menu
> Wi-Fi settings
> Settings > Wireless & networks
Note: Your phone's Wi-Fi features and power levels
are not allowed for outdoor operation in France. To
avoid unlawful interference with radio signals, do not
use the Wi-Fi features in France unless you are
Use a wireless network for fast Internet access and to
download data.
Network notification
Open Network
Notify me when an open network is available
Secure Network
Notify me when a secure network is available
Wi-Fi networks
Touch to connect.
Jenny’s Coffee Shoppe
Secured with WEP
Add Wi-Fi network
Manage Networks
Turn Wi-Fi on or off
Find it: Touch Menu
networks > Wi-Fi
> Settings > Wireless &
Note: To extend battery life, turn off Wi-Fi power when
not in use.
Wi-Fi search & connect
To find networks in your range:
1 Touch Menu
> Settings > Wireless & networks
> Wi-Fi settings.
2 Touch Wi-Fi to turn on and scan. If Wi-Fi is already
on, touch Menu
> Scan. Your phone lists the
networks it finds within range.
Tip: To see your phone’s MAC address or other
Wi-Fi details, touch Menu
> Advanced.
3 Touch a network to connect.
4 If necessary, enter Network SSID, Security, and
Wireless password, and touch Connect. When your
phone is connected to the network, the wireless
appears in the status bar.
Tip: When you are in range and Wi-Fi is on, you will
automatically reconnect to available networks you’ve
connected to before.
Wi-Fi hotspot
Note: You need to subscribe to Wi-Fi hotspot service
to use this feature. Contact your service provider.
You can set up your phone as a Wi-Fi hotspot to
provide portable, convenient internet access to other
Wi-Fi enabled devices.
Activate hotspot
Find it:
Mobile Hotspot > Mobile Hotspot
When your Wi-Fi hotspot is active, other Wi-Fi enabled
devices can connect by entering your hotspot’s SSID,
selecting a Security type, and entering the correct
Wireless password,
Find it:
Mobile Hotspot >
> Configure
Mobile Hotspot
Touch a setting to modify it:
• Network SSID—Enter a unique name for your
hotspot and touch Next.
• Security—Select Open or WPA2 PSK. Enter a unique
password. Other users can access your Wi-Fi
hotspot only if they enter the correct password.
• Broadcast Channel—Select a channel that
minimizes potential interference. You may need to
try different channels after your hotspot is active for
a time.
Touch Save when the settings are complete.
Memory card & file
copy photos, music, and more to your phone
Memory card
To insert a memory card, see “Assemble & charge” on
page 3.
To see the files on your phone and memory card, touch
Files, then select a file storage location. Touch
a file or folder to open it. Touch and hold a file to
Rename, or Delete it.
Note: Do not remove your memory card while your
phone is using it or writing files on it.
Warning: When you format a memory card, all data on
the card is deleted.
To remove or format your memory card, you need to
unmount it. Touch Menu
> Settings > Storage
> Unmount SD card. Then, to format your memory
card, touch Format SD card
USB connection
You can connect your phone to a computer with a USB
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
Note: The first time you use a USB connection, your
computer may indicate that drivers are being installed.
follow any prompts you see to complete the
installation. this may take a few minutes.
1 With a memory card inserted, and your phone
showing the home screen, connect a Motorola
micro USB data cable from your phone’s micro USB
port to a USB port on your computer. Your phone
should show
in the status bar.
Note: Make sure to connect the phone to a high
power USB port. Typically, these are located directly
on your computer.
2 On your phone, flick down the status bar to see the
USB connection options.
3 Touch an option:
• PC Mode.
• Windows Media Sync—Use Windows Media
Player to sync media files on your computer and
Memory card & file management
• USB Mass Storage—Drag and drop files
between your computer and memory card
folders. When you’re done, use “Safely
Remove Hardware” before disconnecting the
USB cable.
Note: You can’t use the files on your memory
card while it is connected.
• Charge Only—Use the connection to charge
your phone’s battery.
stay on top of things
Alarm clock
Find it:
Alarm & Timer
To turn on an alarm, touch
the check box.
When an alarm sounds,
slide to Dismiss to turn it
off or Snooze to delay for
five minutes.
To add an alarm, touch
> Add alarm,
then enter alarm details.
every day
To enable or disable an
alarm, touch the check box.
Tue, Fri
Note: Your phone’s clock
automatically adjusts to the
local time when you travel internationally.
Find it:
to view your
calendar events by Agenda,
Day, or Week. When you
highlight an event, more
details appear.
Find it:
Calendar: Month
All calendars
July 2011
Add calendar events
From any view, touch
Enter the event start time
and other details. You can
even set a reminder so you
don’t forget about the
event. (When you set the
reminder time to 0 minutes, it plays at the event start
Tip: Reminders will play only if you’ve selected a
notification ringtone (see “Ringtones” on page 32).
When you finish entering event details, touch Save.
Manage calendar events
To edit an event, touch it, then touch the pencil at the
top of the screen.
To delete an event, touch and hold it.
Your calculator has basic and advanced views. To
change views, touch Menu
> Advanced panel or
Basic panel. To clear history, touch Menu
> Clear
See, hear, speak, feel, and use. Accessibility features
are there for everyone, helping to make things easier.
Note: For general information, accessories, and more,
Voice recognition
Use your voice—just touch and speak.
• Dialing and commands: Touch
> Voice
Note: You need to activate Accessibility before you
can double-touch Home
: touch Menu
> Settings > Accessibility.
• Search: Touch and hold Search
, then say what
you want to search for, like “Motorola accessories”.
• Text entry: Touch a text entry field to open the
touchscreen keypad. Touch , then say what you
want to type.
Tip: Speak naturally, but clearly. Use the microphone in
a similar way to a speakerphone, so no need to shout
or hold the phone close to your mouth.
To change your voice settings, see “Voice settings” on
page 44.
Tip: Navigate through your apps and menus to hear
how voice readouts work on your phone.
To change your voice settings, see “Voice settings” on
page 44.
Caller ID
Voice readouts (TalkBack)
When you want to hear who’s calling:
Get your navigation and selections, read out loud to
• Read out loud: Have your caller announced—touch
> Settings > Call settings > Caller ID
To turn on voice readouts (similar to TalkBack), touch
> Settings > Accessibility. Touch
Accessibility to enable the settings, then touch
Voice readouts.
Note: You may be asked to download additional
“text-to-speech” software (data charges may apply).
• Ringtones: Assign a unique ringtone to a
> Contacts, open a contact, then
touch Menu
> Options > Ringtone.
To change your voice settings, see “Voice settings” on
page 44.
To use voice readouts:
• Menus and screens: In menus and screens, touch
an item to highlight it (the item will be read out
loud), and double-touch to open it.
Note: Touch a home screen widget or shortcut to
open it.
• Dialer & text entry: As you type, each number or
letter is read out loud.
• Notification: When you flick the notifications bar
down, all notifications are read out loud.
Voice settings
Personalize your voice settings:
• Voice recognition: Touch Menu
> Settings
> Voice input & output > Voice recognizer settings.
From here, you can set options like language and
• Voice commands: Touch
> Voice
Commands > Menu
> Settings. From here, you
can refine recognition of your voice (Adaptation)
and set options like prompts and shortcuts.
• Text-to-speech: Touch Menu
> Settings
> Voice input & output > Text-to-speech settings.
From here, you can set options like speed and
Volume & vibrate
Choose volume and vibrate settings that work for you.
Touch Menu
> Settings > Sound:
• Volume: Touch Volume and use the sliders.
Tip: To set separate ring and notification volumes,
uncheck Use incoming call volume for notifications.
Display brightness
Set a brightness level that works for you. Touch
> Settings > Display > Brightness. Make
sure that Automatic brightness is unchecked so you
can set your own level.
Touchscreen & keys
All these touch features are great, and sometimes it’s
nice to hear or feel your touches too. Touch Menu
> Settings > Sound:
• Vibrate: Select Vibrate to feel your phone ring.
• Touchscreen: To hear screen touches (click), select
Audible selection.
• Keys: To feel key touches (vibrate), select Haptic
Get a closer look. Open a magnification window that
you can drag around the screen, or pinch to zoom in on
maps, web pages, and photos.
• Screen lock: To hear when you lock/unlock the
screen (click), select Screen lock sounds.
• Magnification window: Touch Menu
> Settings > Accessibility. Touch Accessibility to
enable the settings, then touch Zoom Mode.
• Pinch to zoom: To zoom in, touch the screen with
two fingers and then slide them apart. To zoom out,
drag your fingers together.
Find it:
From a simple text message to IM, email, and more.
Create, send, and receive them all, in one place.
Messaging > Universal inbox
And to make text entry even easier, you can use
features like auto-complete, auto-correct, and
auto-punctuate—touch Menu
> Settings
> Language & keyboard > Multi-touch keyboard. Of
course if you don’t want to type at all, then use your
on the touchscreen keypad.
You can use your phone in TTY mode with standard
teletype machines. Touch Menu
> Settings > Call
settings > TTY mode and select the mode you need:
• TTY full: Type and read text on your TTY device.
• TTY HCO: Hearing-Carry-Over—type text on your
TTY device and listen to voice replies on your
phone’s speaker.
• TTY VCO: Voice-Carry-Over—speak into your phone
and read text replies on your TTY device.
Note: You’ll need a cable/adapter to connect your TTY
device to the headset jack on your phone.
Refer to your TTY device guide for mode and usage
Want more? No problem. Android Market™ provides
access to thousands of apps, and many provide useful
accessibility features.
Find it:
Select a category or touch Search
you want.
to find the app
Tip: Choose your apps carefully, from trusted sites like
Market, as some may impact your phone’s
stay in control
Touch Menu
> Settings > Wireless & networks
> Mobile networks to show options for roaming
networks, network selection, operator selection, and
access point names.
Wireless manager
Find it: Menu
> Settings > Wireless & networks
Manage all your wireless connections: Wi-Fi,
Bluetooth®, airplane mode, & mobile networks
(“Network” on page 47).
Airplane mode
Use airplane mode to turn all your wireless
connections off—useful when flying. Press
> Airplane mode.
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Wi-Fi and/or
Bluetooth back on, if permitted by your airline. Other
wireless voice and data services (such as calls and text
messages) remain off in airplane mode. Emergency
calls to your region's emergency number (e.g., 911)
can still be made.
You should not need to change any network settings.
Contact your service provider for help.
Data roaming (outside Canada)
Data roaming is turned off for this phone. You can turn
it on to connect to data services when roaming
Find it: Menu
> Settings > Battery & data
manager > Data delivery > Data roaming
Update my phone
Stay up to date with the latest software for your
phone. You can check, download, and install updates
using your phone or your computer:
• Using your phone:
You may get an automatic notification of an available
update on your phone. Follow the instructions to
download and install.
To manually check for updates, touch Menu
> Settings > About phone > System updates.
Your phone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available
in all countries. If you don’t have an unlimited data
plan, or mobile network updates are not available in
your country, you can update using a computer.
• Using your computer:
On your computer, go to and check the
“Software” links. If an update is available, simply
follow the installation instructions.
help keep your phone safe
Quick start: Security
Find it: Menu
> Settings > Location & security
Location & security settings
Set up screen lock
Lock screen with a pattern, PIN, or password
Security lock timer
Set lock timer.
20 minutes
Allow Bluetooth bypass
Allow Voice Commands to be launched via
Bluetooth Multi-function button while device
is locked
SIM card lock
Set up SIM card lock
Data encryption
Data encryption
Protect the data on your phone or memory card.
Requires screen lock
Visible passwords
Show password as you type
Protect data.
You can set a pattern, PIN, or password to prevent
unauthorized access to your device.
Screen lock
Passcode lock
To set the passcode, touch Menu
> Settings
> Location & security > Set up screen lock
> Password.
Note: You can make emergency calls on a locked
phone (see “Emergency calls” on page 13). A locked
phone still rings, but you need to unlock it to
Enter the password, then confirm it.
Lock the screen in the following ways:
Forgot your pattern or passcode?
• Press Power/Lock
If you forget your pattern or passcode, contact your
service provider.
• Let the screen time out (don’t press anything).
• Switch the power off.
To unlock the screen, press Power/Lock
to the right.
When prompted, enter the password to unlock the
. Then,
Lock pattern
To set the lock pattern, touch Menu
> Settings
> Location & security > Set up screen lock > Pattern.
To reset your phone to factory settings and erase all
the data on your phone, touch Menu
> Settings
> Privacy > Factory data reset > Reset phone.
Warning: All data on your phone will be deleted.
(Nothing on your memory card is deleted.)
Follow the instructions to draw your lock pattern.
Remote wipe a lost or stolen phone
When prompted, draw the pattern to unlock the
Don't you just hate it when your life is on your phone
and it all goes wrong? Lost, or even worse—stolen! If
necessary, you can use your email account on a
Microsoft™ Exchange ActiveSync 2007 server to clear
the personal data from your phone and memory card.
You need to be assigned permissions before you can
remote wipe data from your phone and memory card.
Contact your IT system administrator for the
information and permissions you need to perform the
remote wipe procedure.
Service & repairs
Warning: All downloaded apps and user data on your
phone and memory card will be deleted.
Go to (United States) or (Canada), where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at: 1-800-734-5870 (United States),
1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Service & repairs
we’re here to help
If you have questions or need assistance, we’re here
to help.
Safety, Regulatory & Legal
Battery Use & Safety
Important: Handle and store batteries properly to avoid injury or damage. Most
battery issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change
the form of your battery.
• Don’t let the mobile device or battery come in contact with liquids.* Liquids
can get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects. If metal objects, such as jewelry,
stay in prolonged contact with the battery contact points, the battery could become
very hot.
• Don’t place your mobile device or battery near a heat source.* High
temperatures can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source, such as a
hair dryer or microwave oven.
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.* Dropping these items,
especially on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery
has been damaged by dropping, liquids or high temperatures.
* Note: Always make sure that the battery compartment and any connector covers are
closed and secure to avoid direct exposure of the battery to any of these conditions, even
if your product information states that your mobile device can resist damage from these
Important: Motorola recommends you always use Motorola-branded batteries
and chargers for quality assurance and safeguards. Motorola’s warranty does not
cover damage to the mobile device caused by non-Motorola batteries and/or chargers. To
help you identify authentic Motorola batteries from non-original or counterfeit batteries
(that may not have adequate safety protection), Motorola provides holograms on its
Battery Use & Safety
batteries. You should confirm that any battery you purchase has a “Motorola Original”
If you see a message on your display such as Invalid Battery or
Unable to Charge, take the following steps:
• Remove the battery and inspect it to confirm that it has a “Motorola Original”
• If there is no hologram, the battery is not a Motorola battery;
• If there is a hologram, replace the battery and try charging it again;
• If the message remains, contact a Motorola authorized service center.
Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling: Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in
many retail or service provider locations. Additional information on proper disposal and
recycling can be found at
Disposal: Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling
organizations for more information on how to dispose of batteries.
Warning: Never dispose of batteries in a fire because they may explode.
Battery Charging
Notes for charging your product’s battery:
• During charging, keep your battery and charger near room temperature for efficient
battery charging.
• New batteries are not fully charged.
• New batteries or batteries stored for a long time may take more time to charge.
• Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Battery Charging
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may
void your mobile device’s warranty. For a list of Motorola accessories, visit
Driving Precautions
Caution About High Volume Usage
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving
may cause distraction. Using a mobile device or accessory may be prohibited or restricted
in certain areas, always obey the laws and regulations on the use of these products.
While driving, NEVER:
• Type or read texts.
• Enter or review written data.
• Surf the web.
• Input navigation information.
• Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
• Keep your eyes on the road.
• Use a handsfree device if available or required by law in your area.
• Enter destination information into a navigation device before driving.
• Use voice activated features (such as voice dial) and speaking features (such as
audible directions), if available.
• Obey all local laws and regulations for the use of mobile devices and accessories in
the vehicle.
• End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at (in English only).
Warning: Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your
hearing could be affected. To protect your hearing:
• Limit the amount of time you use headsets or headphones at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in
your ears, ringing in your ears, or muffled speech, you should stop listening to the device
through your headset or headphones and have your hearing checked.
For more information about hearing, see our website at (in English only).
Some people may be susceptible to epileptic seizures or blackouts when exposed to
flashing lights, such as when playing videos or games. These may occur even if a person
has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult with your physician before playing videos or games or
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or
disorientation. It is always a good idea to hold the screen away from your eyes, leave the
lights on in the room, take a 15-minute break every hour, and stop use if you are tired.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders,
neck, or other parts of your body. If you continue to have discomfort during or after such
use, stop use and see a physician.
Keep your mobile device and its accessories away from small children. These
products are not toys and may be hazardous to small children. For example:
• A choking hazard may exist for small, detachable parts.
• Improper use could result in loud sounds, possibly causing hearing injury.
• Improperly handled batteries could overheat and cause a burn.
Similar to a computer, if a child does use your mobile device, you may want to monitor
their access to help prevent exposure to inappropriate apps or content.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the
product receives a substantial impact. If glass breaks, do not touch or attempt to remove.
Stop using your mobile device until the glass is replaced by a qualified service center.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains chemicals or particles, such as grain dust, or
metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries unless it is a radio product type especially qualified for use in such areas
as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas,
sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Important safety information follows.
For indoor use only.
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system
handling your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your
country concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance
with local laws. Contact your local regulatory authorities for more
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
• When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
• If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not
use a body-worn accessory supplied or approved by Motorola, keep the mobile device
and its antenna at least 2.5 cm (1 inch) from your body when transmitting.
• Using accessories not supplied or approved by Motorola may cause your mobile device
to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at:
RF Energy Interference/Compatibility
Do not use tools.
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If
your mobile device offers an airplane mode or similar feature, consult airline staff about
using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult
your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
• DO NOT carry the mobile device in the breast pocket.
• Use the ear opposite the implantable medical device to minimize the potential for
• Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device.
If you have any questions about using your mobile device with your implantable medical
device, consult your healthcare provider.
Specific Absorption Rate (IEEE)
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the
limits for exposure to radio waves (radio frequency electromagnetic fields) adopted by the
Federal Communications Commission (FCC). These limits include a substantial safety
margin designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device
transmitting at its highest certified power level in all tested frequency bands. The highest
SAR values under the FCC guidelines for your device model are listed below:
Head SAR
CDMA 800/1900, Wi-Fi, Bluetooth
0.77 W/kg
Body-worn SAR
CDMA 800/1900, Wi-Fi, Bluetooth
1.46 W/kg
During use, the actual SAR values for your device are usually well below the values
stated. This is because, for purposes of system efficiency and to minimize interference on
the network, the operating power of your mobile device is automatically decreased when
full power is not needed for the call. The lower the power output of the device, the lower
its SAR value.
Body-worn SAR testing has been carried out using an approved accessory or at a
separation distance of 2.5 cm (1 inch). To meet RF exposure guidelines during body-worn
operation, the device should be in an approved accessory or positioned at least 2.5 cm
(1 inch) away from the body. If you are not using an approved accessory, ensure that
whatever product is used is free of any metal and that it positions the phone at least
2.5 cm (1 inch) away from the body.
The World Health Organization has stated that present scientific information does not
indicate the need for any special precautions for the use of mobile devices. They
recommend that if you are interested in further reducing your exposure then you can easily
do so by limiting your usage or simply using a hands-free kit to keep the device away from
the head and body.
Additional information can be found at (World Health
Organization) or (Motorola Mobility, Inc.).
Information from the World Health
“A large number of studies have been performed over the last two decades to assess
whether mobile phones pose a potential health risk. To date, no adverse health effects
have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information:
WHO Information
European Union Directives Conformance
The following CE compliance information is applicable to Motorola mobile devices that
carry one of the following CE marks:
EU Conformance
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
Hereby, Motorola declares that this product is in compliance with:
• The essential requirements and other relevant provisions of Directive 1999/5/EC
• All other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at To find your DoC, enter the Product
Approval Number from your product’s label in the “Search” bar on the website.
FCC Notice to Users
The following statement applies to all products that bear the FCC logo on the
product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and,
FCC Notice
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation. See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support W-Fi 802.11a (as defined in the product specifications available
at, the following information applies. This equipment has the
capability to operate Wi-Fi in the 5 GHz Unlicensed National Information Infrastructure
(U-NII) band. Because this band is shared with MSS (Mobile Satellite Service), the FCC
has restricted such devices to indoor use only (see 47 CFR 15.407(e)). Since wireless hot
spots operating in this band have the same restriction, outdoor services are not offered.
Nevertheless, please do not operate this device in Wi-Fi mode when outdoors.
Industry Canada Notice to Users
Operation is subject to the following two conditions: (1) This device may not cause
interference and (2) This device must accept any interference, including interference that
may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital
apparatus complies with Canadian ICES-003.
Industry Canada Notice
Location Services (GPS & AGPS)
The following information is applicable to Motorola mobile devices that provide location
based (GPS and/or AGPS) functionality.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the
Federal Radio Navigation Plan. These changes may affect the performance of location
technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which
obtains information from the cellular network to improve GPS performance. AGPS uses
your wireless service provider's network and therefore airtime, data charges, and/or
additional charges may apply in accordance with your service plan. Contact your wireless
service provider for details.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a
wireless network transmit location-based information. Devices enabled with GPS or AGPS
technology also transmit location-based information. Additionally, if you use applications
that require location-based information (e.g. driving directions), such applications transmit
location-based information. This location-based information may be shared with third
parties, including your wireless service provider, applications providers, Motorola, and
other third parties providing services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS
technology in your mobile device to tell the emergency responders your approximate
AGPS has limitations and might not work in your area. Therefore:
• Always tell the emergency responder your location to the best of your ability; and
• Remain on the phone for as long as the emergency responder instructs you.
The following information is applicable to Motorola mobile devices that provide
navigation features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the
navigational instructions are consistent with what you see. All drivers should pay
attention to road conditions, closures, traffic, and all other factors that may impact driving.
Always obey posted road signs.
Smart Practices While Driving
Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas—for example,
handsfree use only may be required. Go to
(in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car,
driving is your first responsibility. If you choose to use your mobile device while driving,
remember the following tips:
• Get to know your Motorola mobile device and its features such as speed dial,
redial and voice dial. If available, these features help you to place your call without
taking your attention off the road.
• When available, use a handsfree device. If possible, add an additional layer of
convenience to your mobile device with one of the many Motorola Original handsfree
accessories available today.
• Position your mobile device within easy reach. Be able to access your mobile
device without removing your eyes from the road. If you receive an incoming call at an
inconvenient time, if possible, let your voicemail answer it for you.
• Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet,
snow, ice, and even heavy traffic can be hazardous.
• Do not take notes or look up phone numbers while driving. Jotting down a “to
do” list or going through your address book takes attention away from your primary
responsibility—driving safely.
• Dial sensibly and assess the traffic; if possible, place calls when your car is
not moving or before pulling into traffic. If you must make a call while moving, dial
only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be
distracting. Make people you are talking with aware you are driving and suspend
conversations that can divert your attention away from the road.
Driving Safety
• Use your mobile device to call for help. Dial 911 or other local emergency number
in the case of fire, traffic accident, or medical emergencies (wherever wireless phone
service is available).
• Use your mobile device to help others in emergencies. If you see an auto
accident, crime in progress, or other serious emergency where lives are in danger, call
911 or other local emergency number (wherever wireless phone service is available),
as you would want others to do for you.
• Call roadside assistance or a special non-emergency wireless assistance
number when necessary. If you see a broken-down vehicle posing no serious
hazard, a broken traffic signal, a minor traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside assistance or other special
non-emergency wireless number (wherever wireless phone service is available).
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please
follow these recommendations to enhance protection of your information:
• Monitor access—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your device’s security and lock features, where
• Keep software up to date—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it
as soon as possible.
• Secure Personal Information—Your mobile device can store personal information
in various locations including your SIM card, memory card, and phone memory. Be sure
to remove or clear all personal information before you recycle, return, or give away
your device. You can also backup your personal data to transfer to a new device.
Note: For information on how to backup or wipe data from your mobile device, go to
• Online accounts—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and
how to use security features such as remote wipe and device location (where
• Applications and updates—Choose your apps and updates carefully, and install
from trusted sources only. Some apps can impact your phone’s performance and/or
Privacy & Data Security
have access to private information including account details, call data, location details
and network resources.
• Wireless—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
• Location-based information—Location-based information includes information that
can be used to determine the approximate location of a mobile device. Mobile phones
which are connected to a wireless network transmit location-based information.
Devices enabled with GPS or AGPS technology also transmit location-based
information. Additionally, if you use applications that require location-based
information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties,
including your wireless service provider, applications providers, Motorola, and other
third parties providing services.
• Other information your device may transmit—Your device may also transmit
testing and other diagnostic (including location-based) information, and other
non-personal information to Motorola or other third-party servers. This information is
used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at [email protected], or
contact your service provider.
Use & Care
To care for your Motorola mobile device, please observe the following:
Use & Care
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids. If it does get wet, don’t try to accelerate drying with the use of
an oven or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures
below 0°C (32°F) or above 45°C (113°F).
Don’t try to dry your mobile device in a microwave oven.
Packaging & Product Guides
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.
California Perchlorate Label
cleaning solutions
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or
other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional authorities for
more details.
Some mobile phones use an internal, permanent backup battery on the printed circuit
board that may contain very small amounts of perchlorate. In such cases, California law
requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled or
disposed of. See
There is no special handling required by consumers.
Perchlorate Label
Hearing Aid Compatibility with Mobile
Some Motorola phones are measured for compatibility with hearing aids. If the box for
your particular model has “Rated for Hearing Aids” printed on it, the following explanation
When some mobile phones are used near some hearing devices (hearing aids and cochlear
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices
are more immune than others to this interference noise, and phones also vary in the
amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to
assist hearing device users in finding phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their
box or a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating
for this mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used
in this phone that have not been tested yet for use with hearing aids. It is important to try
the different features of this phone thoroughly and in different locations, using your
hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact
your service provider or Motorola for information on hearing aid compatibility. If you have
questions about return or exchange policies, contact your service provider or phone
Hearing Aid Compatibility
To help protect your mobile device, always make sure that the battery
compartment and any connector covers are closed and secure.
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire.
These items should be disposed of in accordance with the national collection
and recycling schemes operated by your local or regional authority.
Alternatively, you may return unwanted mobile devices and electrical accessories to any
Motorola Approved Service Center in your region. Details of Motorola approved national
recycling schemes, and further information on Motorola recycling activities can be found
The ratings are not guarantees. Results will vary depending on the user’s hearing device
and hearing loss. If your hearing device happens to be vulnerable to interference, you may
not be able to use a rated phone successfully. Trying out the phone with your hearing
device is the best way to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate
less interference to hearing devices than phones that are not labeled. M4 is the
better/higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones.
T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils
in them.)
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results for
your hearing device. The more immune your hearing aid is, the less likely you are to
experience interference noise from mobile phones.
Software Copyright Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted software contained in Motorola
products may not be modified, reverse-engineered, distributed, or reproduced in any
manner to the extent allowed by law. Furthermore, the purchase of Motorola products
shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents, or patent applications of Motorola or any third-party
software provider, except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Software Copyright Notice
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right
to copy any material, please contact your legal advisor.
Content Copyright
Open Source Software Information
For instructions on how to obtain a copy of any source code being made publicly available
by Motorola related to software used in this Motorola mobile device, you may send your
request in writing to the address below. Please make sure that the request includes the
model number and the software version number.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
The Motorola website also contains information
regarding Motorola's use of open source.
Motorola has created the website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required
copyright notices for open source packages used in this Motorola mobile device, please
press Menu Key > Settings > About phone > Legal information
> Open source licenses. In addition, this Motorola device may include
self-contained applications that present supplemental notices for open source packages
used in those applications.
OSS Information
Export Law Assurances
This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further
information contact the U.S. Department of Commerce or the Canadian Department of
Foreign Affairs and International Trade.
Export Law
Product Registration
Online Product Registration:
Product registration is an important step toward enjoying your new Motorola product.
Registering permits us to contact you for product or software updates and allows you to
subscribe to updates on new products or special promotions. Registration is not required
for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of
your Motorola Personal Communications Product you will need to provide a copy of your
dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to (United States) or (Canada), where you can select from a number of
customer care options. You can also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).
Motorola Limited Warranty for the United
States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility, Inc. warrants its mobile
telephones (“Products”), Motorola-branded or certified accessories sold for use with these
Products (“Accessories”), and Motorola software contained on CD-ROMs or other tangible
media and sold for use with these Products (“Software”) to be free from defects in
materials and workmanship under normal consumer usage for the period(s) outlined
below. This limited warranty is a consumer's exclusive remedy, and applies as follows to
new Motorola Products, Accessories, and Software purchased by consumers in the United
States or Canada, which are accompanied by this written warranty:
Products and Accessories
Products Covered
Length of Coverage
Products and Accessories as
defined above, unless otherwise
provided for below.
One (1) year from the date of purchase by the
first consumer purchaser of the product unless
otherwise provided for below.
Decorative Accessories and
Cases. Decorative covers, bezels,
PhoneWrap™ covers and cases.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Products Covered
Length of Coverage
Monaural Headsets. Ear buds
and boom headsets that transmit
mono sound through a wired
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Products and Accessories that
are Repaired or Replaced.
The balance of the original warranty or
for ninety (90) days from the date returned to
the consumer, whichever is longer.
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with liquid, water, rain,
extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use
of the Products or Accessories for commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of
Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from
the use of non-Motorola branded or certified Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way by
someone other than Motorola, or its authorized service centers, are excluded from
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or
parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Products Covered
Length of Coverage
Software. Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).
Ninety (90) days from the
date of purchase.
Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software will
meet your requirements or will work in combination with any hardware or software
applications provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in
physical media (e.g. software that is downloaded from the Internet), is provided “as is”
and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any
Products, Accessories or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to your Product, Accessory
or Software, including but not limited to personal contacts, games and ringer tones, will
be reinstalled. To avoid losing such data, software, and applications, please create a back
up prior to requesting service.
You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the
name and location of the installation facility (if applicable) and, most importantly; (e) your
address and telephone number.
What Other Limitations are There?
Some states and jurisdictions do not allow the limitation or exclusion of
incidental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights that
vary from state to state or from one jurisdiction to another.
How to Obtain Warranty Service or Other
Copyright & Trademarks
Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
Note: Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be
available in all areas; additional terms, conditions and/or charges may apply. Contact your
service provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Google, the Google logo, Google Maps, Google Talk, Google
Latitude, Gmail, YouTube, Picasa, Android and Android Market are trademarks of Google,
Inc. All other product or service names are the property of their respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Caution: Motorola does not take responsibility for changes/modification to the
Product ID: MOTOROLA XT860
Manual Number: 68016066001-A
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