Samsung BN68-02577B-06 User manual

Samsung BN68-02577B-06 User manual
1 Unpack
Taking the TV Out of the Box
•• Warning:
Do not touch the TV’s
screen when you take
it out of the box. Hold it
by its edges only. If you
touch the screen, you
can cause the TV panel
to crack.
•• Recommendation 1:
Two people should
remove the TV from the
box as shown above.
When removing the
TV, hold it by its edges
only. Do not touch the
•• Recommendation 2:
If only one person is
available to remove
the TV from the box,
remove it as shown in
the illustration above.
Hold the TV by its
edges. Do not touch
the screen.
Included in this Box
Remote Control
Stand Parts and Cables
Remote Control
Batteries (2 AAA)
Stand Mount
Also included
Screws (x8)
Cable Holder
•• User manual
•• Regulatory guide
Power Cord
IR Extender Cable
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2 Assemble
Stand and styrofoam shape may vary differ depending on the model.
1 Locate the Base, Stand Mount,
and Screws in the box and set
them aside.
✎✎ Remove the top portion of
the box to locate the stand
2 Place the TV on a soft surface,
screen side down. Use the
packing material to protect the
3 Fit the stand and mount
together, making sure the notch
on the mount aligns with the
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4 Insert 4 screws and
secure the Base to the
Stand Mount.
5 Holding the stand parallel
to the screen, slide the
stand into the notches on
the back of the TV.
6 Insert 4 screws, and
secure the stand to the
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3 Connect
* Recommended Connections
After you have connected all your
external devices, plug the TV’s power
cord into the back of the TV. DO NOT
plug it into a wall outlet until you have
reached Section 6, Initial Setup.
Connection panel on the back of the TV
Connect here with an Ethernet
cable or wirelessly later during
the Initial Setup.
TV signal
Connect your Cable box or
digital video recorder with an
HDMI cable.
Connect your
coaxial cable to the
Antenna In port.
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4 Gear
* Recommended Connections
Game console
Connect your game console or DVR
using an HDMI cable.
Connect a receiver/home theater
using an optical audio cable.
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5 Cable/SAT box
(Cable or Satellite box)
You can control your cable or satellite box with the Samsung Smart Control. To
establish control, you must first set up the IR extender cable. If you don’t have an cable
or satellite box, skip this section.
1 Connect the IR extender cable to the TV’s IR output connector.
TV’s IR Out
Connect the IR extender cable to the back of the TV.
Cable or satellite box
Position the transmitter end 4
inches in front of the cable or
satellite box.
4 inches
IR extender
✎✎ To help hold the IR extender in place, set the
extender cable under your satellite or cable box.
Position the transmitter in front of the box.
2 Position the transmitter end within 4 inches (10 cm) of the cable or satellite box’s
remote control sensor, pointing in the direction of the sensor.
✎✎ Make sure there are no obstacles between the transmitter end of the IR
extender cable and the cable or satellite box. Any obstacles will interfere
with the transmission of the remote control signals.
3 Finalize control of your cable or satellite box when you run Initial Setup.
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6 Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup.
During Initial Setup, your TV connects to your home network, implements Smart Hub
agreements, links to the source of your live TV signal, and sets up control of your Cable
or Satellite box.
Information You Need
Internet Access
Have the following information on hand
before you turn on your TV for the first
•• Your wireless network’s password.
(Make sure your network is on.)
•• Your Postal or Zip code.
•• The name and location of your cable
or satellite provider (if you use one).
The TV must be connected to the Internet
to use the Smart Features. If you have
a wireless network, confirm that your
network router is working before you
start the initial setup. If you have a wired
network, connect the TV to the network
with an Ethernet cable before you begin
(CAT 7 cable preferred).
Running Initial Setup
1 Plug your TV into a wall outlet.
2 Aim the Remote Control at the TV.
3 Press the TV button on the Remote
Control to turn on the TV, and then
follow the directions on the screen.
To learn more about operating your TV and its Smart Features, see your TV’s user‘s
manual or launch the TV’s built in e-Manual. Congratulations on the purchase of your
new Smart TV!
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Common issues
Can’t Connect to Network or
Apps (For Internet supported
models only)
•• Make sure the TV has a network
connection (MENU > Network >
Network Status)
•• Contact your Internet service
No Picture/Sound or Distorted
Picture/Sound from an External
•• Make sure your connection to the
device is correct.
•• Perform a TV Self Diagnosis to
identify the problem (MENU >
Support > Self Diagnosis > Sound
or Picture Test)
•• Change the picture size. (Use the
“P.SIZE” button on your remote.)
Poor Picture Quality
•• Select High Definition (HD) channels
“Weak or No Signal” Displayed
in TV Mode/Cannot Find Channel
•• Press the SOURCE button on your
•• If the TV is not connected to a cable
or satellite box, run Auto Program
to search for channels (MENU >
Broadcasting > Auto Program)
Can’t See All Apps or Apps Not
•• Reset Smart Hub (MENU > Smart
Hub > Smart Hub Reset)
The stand is wobbly or crooked
•• Make sure the indicator arrows
on the stand and stand holder are
properly aligned.
The TV won’t turn on
•• Make sure all cables are fully inserted
and that the remote has batteries
or programs.
Your Settings are Lost after 5
•• Change to Home Mode (MENU >
Support > Use Mode > Home Use)
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More help
Tech Support and Chat
Purchase any Samsung TV and you’ll
enjoy the convenience of Samsung
Service. If you require any assistance
with your TV, first try any of Samsung’s
helpful support options listed here.
Remote Support
•• Samsung Remote Support service
•• For more quick solutions to common
issues, see Troubleshooting and
Maintenance in the user’s manual.
Built-in user manual
•• A complete guide to your TV is
available by pressing the E-MANUAL
button. You can also select Support
> e-Manual in the TV’s menu.
Scan the QR code to view our
helpful How-to Videos
offers you one-on-one support with
a Samsung Technician who can
remotely diagnose your TV.
For Remote Support:
1 Call the Samsung Contact Center
at 1-800-SAMSUNG and ask for
remote support.
2 Open the menu on your TV and go
to the Support section.
3 Select Remote Management, and
then read and agree to the service
agreements. When the PIN screen
appears, provide the PIN number to
the agent.
4 The agent accesses your TV.
Scan this with your
smart phone to see
helpful videos.
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or
visit us at or for support and warranty
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Smart TV
Setup Guide
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