Intel H2000G server chassis Service Guide

Intel H2000G server chassis Service Guide
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Below you will find brief information for server chassis H2000G. This guide provides information on how to install and upgrade components on the server chassis. It includes instructions on removing and installing the front bezel, power distribution module cover, compute modules, power supply units, storage devices (HDD/SSD), backplane boards, and other components.

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Intel Server Chassis H2000G Service Guide | Manualzz

Intel® Server Chassis H2000G

Product Family Service Guide

Intel Order Number: H36092-001

ii

DISCLAIMER

IINFORMATION IN THIS DOCUMENT IS PROVIDED IN CONNECTION WITH INTEL PRODUCTS. NO

LICENSE, EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE, TO ANY INTELLECTUAL

PROPERTY RIGHTS IS GRANTED BY THIS DOCUMENT. EXCEPT AS PROVIDED IN INTEL'S TERMS

AND CONDITIONS OF SALE FOR SUCH PRODUCTS, INTEL ASSUMES NO LIABILITY WHATSOEVER

AND INTEL DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR USE

OF INTEL PRODUCTS INCLUDING LIABILITY OR WARRANTIES RELATING TO FITNESS FOR A

PARTICULAR PURPOSE, MERCHANTABILITY, OR INFRINGEMENT OF ANY PATENT, COPYRIGHT

OR OTHER INTELLECTUAL PROPERTY RIGHT.

A "Mission Critical Application" is any application in which failure of the Intel Product could result, directly or indirectly, in personal injury or death. SHOULD YOU PURCHASE OR USE INTEL'S

PRODUCTS FOR ANY SUCH MISSION CRITICAL APPLICATION, YOU SHALL INDEMNIFY AND

HOLD INTEL AND ITS SUBSIDIARIES, SUBCONTRACTORS AND AFFILIATES, AND THE DIRECTORS,

OFFICERS, AND EMPLOYEES OF EACH, HARMLESS AGAINST ALL CLAIMS COSTS, DAMAGES, AND

EXPENSES AND REASONABLE ATTORNEYS' FEES ARISING OUT OF, DIRECTLY OR INDIRECTLY,

ANY CLAIM OF PRODUCT LIABILITY, PERSONAL INJURY, OR DEATH ARISING IN ANY WAY OUT

OF SUCH MISSION CRITICAL APPLICATION, WHETHER OR NOT INTEL OR ITS SUBCONTRACTOR

WAS NEGLIGENT IN THE DESIGN, MANUFACTURE, OR WARNING OF THE INTEL PRODUCT OR

ANY OF ITS PARTS.

Intel may make changes to specifications and product descriptions at any time, without notice.

Designers must not rely on the absence or characteristics of any features or instructions marked

"reserved" or "undefined". Intel reserves these for future definition and shall have no responsibility whatsoever for conflicts or incompatibilities arising from future changes to them. The information here is subject to change without notice. Do not finalize a design with this information.

The products described in this document may contain design defects or errors known as errata which may cause the product to deviate from published specifications. Current characterized errata are available on request.

Copies of documents which have an order number and are referenced in this document, or other

Intel literature, may be obtained by calling 1-800-548-4725, or go to: http://www.intel.com/design/literature.htm.

Intel and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries.

*Other names and brands may be claimed as the property of others.

Copyright © 2014 Intel Corporation. All rights reserved.

Intel® Server Chassis H2000G Product Family Service Guide

Safety Information

Important Safety Instructions

Read all caution and safety statements in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety

Information at http://support.intel.com/support/motherboards/server/sb/cs-

010770.htm

.

Wichtige Sicherheitshinweise

Lesen Sie zunächst sämtliche Warnund Sicherheitshinweise in diesem

Dokument, bevor Sie eine der Anweisungen ausführen. Beachten Sie hierzu auch die Sicherheitshinweise zu Intel-Serverplatinen und Servergehäusen unter http://support.intel.com/support/motherboards/server/sb/cs-010770.htm

.

Consignes de sécurité

Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction. Consultez Intel Server

Boards and Server Chassis Safety Information sur le site http:// support.intel.com/support/motherboards/server/sb/cs-010770.htm

.

Instrucciones de seguridad importantes

Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucciones. Vea Intel Server Boards and Server

Chassis Safety Information en http://support.intel.com/support/motherboards/ server/sb/cs-010770.htm

.

iii

重要安全指导

在执行任何指令之前,请阅读本文档中的所有注意事项及安全声明。 和/或 http://support.intel.com/support/motherboards/server/sb/CS-010770.htm

上的

Intel

Server Boards and Server Chassis Safety Information(《Intel 服务器主

板与服务器机箱安全信息》)。

iv

Intel® Server Chassis H2000G Product Family Service Guide

Warnings

Heed safety instructions: Before working with your server product, whether you are using this guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide to ensure and maintain compliance with existing product certifications and approvals. Use only the described, regulated components specified in this guide. Use of other products / components will void the UL listing and other regulatory approvals of the product and will most likely result in noncompliance with product regulations in the region(s) in which the product is sold.

System power on/off: The power button DOES NOT turn off the system AC power. To remove power from system, you must unplug the AC power cord from the wall outlet. Make sure the AC power cord is unplugged before you open the chassis, add, or remove any components.

Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables. Turn off the server and disconnect the power cord, telecommunications systems, networks, and modems attached to the server before opening it. Otherwise, personal injury or equipment damage can result.

Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts.

ESD and handling boards: Always handle boards carefully. They can be extremely sensitive to ESD. Hold boards only by their edges. After removing a board from its protective wrapper or from the server, place the board component side up on a grounded, static free surface. Use a conductive foam pad if available but not the board wrapper. Do not slide board over any surface.

Installing or removing jumpers: A jumper is a small plastic encased conductor that slips over two jumper pins. Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers. If your jumpers do not have such a tab, take care when using needle nosed pliers to remove or install a jumper; grip the narrow sides of the jumper with the pliers, never the wide sides. Gripping the wide sides can damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board.

Intel warranties that this product will perform to its published specifications.

However, all computer systems are inherently subject to unpredictable system behavior under various environmental and other conditions.

Intel® Server Chassis H2000G Product Family Service Guide

v

This product is not intended to be the sole source for any critical data and the user must maintain a verified backup. Failure to do so or to comply with other user notices in the product user guide and specification documents may result in loss of or access to data.

vi

Intel® Server Chassis H2000G Product Family Service Guide

Preface

About this Manual

This manual is written for system technicians who are responsible for troubleshooting, upgrading, and repairing the Intel® Server Chassis H2000G product family. This document provides a brief overview of the features of the

Intel® Server Chassis H2000G product family, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace the components on the Intel® Server Chassis H2000G product family. For the latest revision of this manual, go to http://www.intel.com/support .

Manual Organization

Chapter 1, Product Features

provides a high level overview of the Intel® Server

Chassis H2000G product family. In this chapter, you will find a list of the server chassis features and illustrations identifying the major server chassis components.

Chapter 2, Hardware Installations and Upgrades

provides instructions on adding and replacing the components. Use this chapter for step-by-step instructions and diagrams for installing or replacing the components of the server chassis.

The back of this manual provides technical specifications, regulatory information, and "getting help" information.

Nomenclature

Throughout this manual “server chassis” is the abbreviation of the Intel® Server

Chassis H2000G and “compute module” is also called “node” in some cases (for example, on the front control panel).

Intel® Server Chassis H2000G Product Family Service Guide

vii

Additional Information and Software

For additional information about this family of products or any of their supported accessories, refer to the following resources available at http://www.intel.com/support .

For this information or software

For in-depth technical information about this product

For product list and supported Intel spares and accessories

For server configuration guidance and compatibility

For system power budget guidance

Product Safety and Regulatory document

Use this Document or Software

Intel® Server Chassis H2000G Product Family

Technical Product Specification

Spares and Accessories List and Configuration

Guide

Intel

®

Server Configurator tool http://serverconfigurator.intel.com

Power Budget Tool http://www.intel.com/support

Intel Server Products – Product Safety and

Regulatory Compliance Document

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Intel® Server Chassis H2000G Product Family Service Guide

Table of Contents

Safety Information .................................................................................................................iii

Important Safety Instructions .........................................................................................................................iii

Wichtige Sicherheitshinweise ..........................................................................................................................iii

Consignes de sécurité .........................................................................................................................................iii

Instrucciones de seguridad importantes ....................................................................................................iii

Warnings ....................................................................................................................................................................v

Preface .....................................................................................................................................vii

About this Manual ...............................................................................................................................................vii

Manual Organization ..........................................................................................................................................vii

Nomenclature ........................................................................................................................................................vii

Additional Information and Software ........................................................................................................viii

Product Features .....................................................................................................................1

Product Feature Overview .................................................................................................................................2

Server Chassis Components .............................................................................................................................2

Drive Bay ....................................................................................................................................................................4

Front Control Panel ..............................................................................................................................................5

Front Bezel ................................................................................................................................................................5

Hot-Swap SAS/SATA Backplane .....................................................................................................................6

3.5" Hot-swap Backplane .........................................................................................................................6

2.5" Hot-swap Backplane .........................................................................................................................8

Dummy Tray Cover ............................................................................................................................................10

Hardware Installations and Upgrades ............................................................................. 11

Before You Begin ................................................................................................................................................11

Tools and Supplies Needed .................................................................................................................11

System Reference ....................................................................................................................................11

Removing and Installing the Front Bezel ..................................................................................................12

Bezel Snap-ons .........................................................................................................................................12

Removing the Front Bezel ....................................................................................................................13

Installing the Front Bezel ......................................................................................................................13

Removing and Installing the Power Distribution Module Cover ....................................................14

Removing the Power Distribution Module Cover .......................................................................14

Installing the Power Distribution Module Cover .........................................................................15

Removing and Installing the Compute Module .....................................................................................16

Installing the Compute Module ..........................................................................................................16

Removing the Compute Module ........................................................................................................17

Removing and Installing the Redundant Power Supply Unit ..........................................................18

Removing the Power Supply Unit .....................................................................................................18

Intel® Server Chassis H2000G Product Family Service Guide

ix

Installing the Power Supply Unit .......................................................................................................18

Installing a Hot-swap Storage Device .........................................................................................................19

3.5” Hard Disk Drive Assembly ...........................................................................................................19

Option to Install a 2.5” Solid State Device into a 3.5” Carrier ...............................................21

2.5” Storage Device (HDD or SSD) Assembly ...............................................................................22

Replacing the 2.5" Backplane Board ...........................................................................................................24

Removing the 2.5" Backplane Board ................................................................................................24

Installing the 2.5" Backplane Board ..................................................................................................25

Replacing the 3.5" Backplane Board ...........................................................................................................27

Removing the 3.5" Backplane Board ................................................................................................27

Installing the 3.5" Backplane Board ..................................................................................................28

Removing and Installing the Power Distribution Module ..................................................................30

Removing the Power Distribution Module ....................................................................................30

Installing the Power Distribution Module ......................................................................................30

Replacing the Front Control Panel Board .................................................................................................31

Removing the Front Control Panel Board ......................................................................................31

Installing the Front Control Panel Board ........................................................................................32

A. Technical Reference ............................................................................................34

System Environmental Specifications ........................................................................................................34

B. Regulatory and Compliance Information ...........................................................35

C. Getting Help ..........................................................................................................36

Warranty Information ........................................................................................................................................36

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Intel® Server Chassis H2000G Product Family Service Guide

List of Figures

Figure 1. Product Overview (H2312XXKR2 SKU).......................................................................................... 1

Figure 2. Product Rear View................................................................................................................................... 1

Figure 3. Server Chassis Components............................................................................................................... 3

Figure 4. Intel® Server Chassis H2312XXKR2 Front View ......................................................................... 4

Figure 5. Intel® Server Chassis H2216XXKR2 Front View ......................................................................... 4

Figure 6. Drive Array Scheme on the Intel® Server Chassis H2312XXKR2........................................ 4

Figure 7. Drive Array Scheme on the Intel® Server Chassis H2216XXKR2........................................ 4

Figure 8. Front Control Panel Options .............................................................................................................. 5

Figure 9. Front Bezel ................................................................................................................................................. 5

Figure 10. 3.5" Backplane Components (Front View) ................................................................................. 6

Figure 11. 3.5" Backplane Components (Back View)................................................................................... 7

Figure 12. 2.5" Backplane Components (Front View) ................................................................................. 8

Figure 13. 2.5" Backplane Components (Back View)................................................................................... 9

Figure 14. Dummy Tray Cover ........................................................................................................................... 10

Figure 15. Installing the Snap-on to the Front Bezel............................................................................... 12

Figure 16. Removing the Snap-on from the Front Bezel ....................................................................... 12

Figure 17. Removing the Front Bezel.............................................................................................................. 13

Figure 18. Installing the Front Bezel ............................................................................................................... 13

Figure 19. Removing the Power Distribution Module Cover ................................................................ 14

Figure 20. Installing the Power Distribution Module Cover.................................................................. 15

Figure 21. Removing the Dummy Tray Cover ............................................................................................. 16

Figure 22. Installing the Compute Module................................................................................................... 16

Figure 23. Removing the Compute Module ................................................................................................. 17

Figure 24. Restoring the Dummy Tray Cover .............................................................................................. 17

Figure 25. Removing the Power Supply Unit............................................................................................... 18

Figure 26. Installing the Power Supply Unit ................................................................................................ 18

Figure 27. 3.5” HDD Assembly – Removing the Carrier .......................................................................... 19

Figure 28. 3.5” HDD Assembly – Removing the Drive Blank................................................................. 19

Figure 29. 3.5” HDD Assembly – Installing the Hard Disk Drive.......................................................... 20

Figure 30. 3.5” HDD Assembly – Inserting the Carrier Assembly........................................................ 20

Figure 31. Option to Install the 2.5” SSD into a 3.5” Drive Blank ....................................................... 21

Figure 32. 2.5” HDD or SSD Assembly – Removing the Carrier........................................................... 22

Figure 33. 2.5” HDD or SSD Assembly – Removing the Drive Blank ................................................. 22

Figure 34. 2.5” HDD or SSD Assembly – Installing the 2.5” HDD or SSD ........................................ 23

Figure 35. 2.5” HDD or SSD Assembly – Inserting the Carrier Assembly ........................................ 23

Figure 36. Removing the Drive Cage............................................................................................................... 24

Figure 37. Removing the 2.5" Backplane Board from the Drive Cage .............................................. 25

Figure 38. Installing the 2.5" Backplane Board to the Drive Cage...................................................... 25

Figure 39. Installing the Drive Cage to the Chassis................................................................................... 26

Figure 40. Removing the Drive Cage............................................................................................................... 27

Figure 41. Removing the 3.5" Backplane Board from the Drive Cage .............................................. 28

Figure 42. Installing the 3.5" Backplane Board to the Drive Cage...................................................... 28

Intel® Server Chassis H2000G Product Family Service Guide

xi

Figure 43. Installing the Drive Cage to the Chassis.................................................................................. 29

Figure 44. Removing the Power Distribution Module............................................................................. 30

Figure 45. Installing the Power Distribution Module............................................................................... 30

Figure 46. Removing the Front Control Panel Assembly from the Rack Handle ........................ 31

Figure 47. Disconnecting the Front Panel Cable....................................................................................... 31

Figure 48. Removing the Front Control Panel Board .............................................................................. 32

Figure 49. Installing the Front Control Panel Board................................................................................ 32

Figure 50. Connecting the Front Panel Cable............................................................................................. 33

Figure 51. Installing the Front Control Panel Assembly to the Rack Handle................................ 33

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Intel® Server Chassis H2000G Product Family Service Guide

List of Tables

Table 1. Product Feature Set .................................................................................................................................2

Table 2. System Environmental Limits Summary .....................................................................................34

Intel® Server Chassis H2000G Product Family Service Guide

xiii

1

1

Product Features

This chapter briefly describes the main features of the Intel® Server Chassis

H2000G product family. This includes illustrations of the product, a list of the product features, and diagrams showing the location of important components and connections.

UNLOCK

LOCK

Figure 1. Product Overview (H2312XXKR2 SKU)

Compute Module 4 Power Supply 2 Compute Module 3

AF006406

Compute Module 2 Power Supply 1 Compute Module 1

Figure 2. Product Rear View

AF006517

Intel® Server Chassis H2000G Product Family Service Guide

Product Feature Overview

The following table summarizes the features of the product.

Dimensions

Feature

H2312XXKR2

H2216XXKR2

Package Dimensions

Weight H2312XXKR2

H2216XXKR2

Compute Module Support

System Fans

Power Supply Options

Storage Bay Options

Table 1. Product Feature Set

Description

3.42 inches (86.9 mm) high

17.24 inches (438 mm) wide

30.35 inches (771 mm) deep

3.42 inches (86.9 mm) high

17.24 inches (438 mm) wide

28.86 inches (733 mm) deep

984X578X266 mm

Net weight 21.5kg, package weight 29.5kg

Net weight 20.5kg, package weight 28.4kg

Intel® Compute Module HNS2600KP Product Family

Intel® Compute Module HNS2600TP Product Family

One internal power supply fan for each installed power supply unit

Three fans for each compute module

1600W AC Common Redundant Power Supply (CRPS), 80 plus Platinum with PFC, supporting CRPS configuration

12x 3.5-inch SATA/SAS drive bays – H2312XXKR2

16x 2.5-inch SATA/SAS drive bays – H2216XXKR2

Server Chassis Components

This section helps you identify the components of your product. If you are near the server chassis, you can also use the Quick Reference Label provided on the chassis cover to assist in identifying the components.

The Intel® Server Chassis H2000G product family supports four compute modules in the chassis. The whole chassis view is as below (with the power distribution module cover removed).

Intel® Server Chassis H2000G Product Family Service Guide

2

D

C

B

UNLOCK

LOCK

3

A

E

AF006407

C

D

A

B

E

Label Description

Front control panels

Drive bays

Power distribution module

Power supply modules

Hot-swap backplane (attached to the drive cage)

Figure 3. Server Chassis Components

Note: The blank compute module bay must be covered by a dummy tray cover. When removed, keep the dummy tray cover properly for future use.

Note: The compute module bay in the chassis requires either a compute module being installed and powered up or a dummy tray cover installed to maintain proper thermal environment for the other running compute modules in the same chassis. In case of a compute module failure, remove the failed compute module, and replace with a dummy tray cover until the new compute module is installed.

Intel® Server Chassis H2000G Product Family Service Guide

Drive Bay

NODE 3

NODE 1

NODE 4

NODE 2

NODE 3

NODE 1

Figure 4. Intel® Server Chassis H2312XXKR2 Front View

AF006720

NODE 4

NODE 2

AF006721

Figure 5. Intel® Server Chassis H2216XXKR2 Front View

Each compute module has a dedicated drive array based on the backplane controller design. Following are schemes for the drive array corresponding to the compute module.

Compute Module 3 Compute Module 4

NODE 3

NODE 1

0

2

0

1

2

1

0

2

0

1

2

1

NODE 4

NODE 2

Compute Module 1 Compute Module 2

AF006515

Figure 6. Drive Array Scheme on the Intel® Server Chassis H2312XXKR2

NODE 3

NODE 1

0

2

0

2

Compute Module 3

1

3

1

3

Compute Module 4

0

2

0

2

1

3

1

3

NODE 4

NODE 2

Compute Module 1 Compute Module 2

AF006516

Figure 7. Drive Array Scheme on the Intel® Server Chassis H2216XXKR2

Intel® Server Chassis H2000G Product Family Service Guide

4

5

Front Control Panel

The server chassis contains two sets of control panels on the left and right rack handles. Each control panel contains two sets of control buttons and LEDs for each compute module. Following is the scheme of the control panel.

Front Controls and LEDs

NODE 3

NODE 1

NODE 4

NODE 2

AF006722

Power Button with LED

Status LED

ID Button with LED

NODE 3

NODE 1

Network

Link/Activity

LED

AF006671

Figure 8. Front Control Panel Options

Front Bezel

The front bezel is available as an optional accessory for the server chassis.

AF004476

Figure 9. Front Bezel

Intel® Server Chassis H2000G Product Family Service Guide

Hot-Swap SAS/SATA Backplane

The hot-swap SAS/SATA backplane serves as an interface between the mother board and the drives. The following diagrams show the location for each connector found on the backplane.

3.5" Hot-swap Backplane

C D

A B

A

B

C

D

Label Description

SATA/SAS connectors for node 1

SATA/SAS connectors for node 2

SATA/SAS connectors for node 3

SATA/SAS connectors for node 4

Figure 10. 3.5" Backplane Components (Front View)

AF006418

Intel® Server Chassis H2000G Product Family Service Guide

6

A B C D E F G

7

O N

M

L K J

M

N

O

K

L

I

J

G

H

E

F

C

D

A

B

Label Description

2-blade compute module power connector for node 4

2x40 pin bridge board connector for node 4

2x9 pin power supply input connector

2x9 pin Power supply input connector

2x7 pin power control cable connector

2-blade compute module power connector for node 3

2x40 pin bridge board connector for node 3

2x40 pin bridge board connector for node 1

20-pin front panel cable connector for node 1 and 3

2-blade compute module power connector for node 1

2x9 pin power supply input connector

2x9 pin power supply input connector

2x40 pin bridge board connector for node 2

2-blade compute module power connector for node 2

20-pin front panel cable connector for node 2 and 4

Figure 11. 3.5" Backplane Components (Back View)

I H

AF006419

Intel® Server Chassis H2000G Product Family Service Guide

2.5" Hot-swap Backplane

C D

A B

C

D

A

B

Label Description

SATA/SAS connectors for node 1

SATA/SAS connectors for node 2

SATA/SAS connectors for node 3

SATA/SAS connectors for node 4

Figure 12. 2.5" Backplane Components (Front View)

AF006410

Intel® Server Chassis H2000G Product Family Service Guide

8

A B C D E F G

9

O N M L K J

N

O

L

M

J

K

I

H

F

G

D

E

A

B

C

Label Description

2-blade compute module power connector for node 4

2x40 pin bridge board connector for node 4

2x9 pin power supply input connector

2x7 pin power control cable connector

2x9 pin power supply input connector

2-blade compute module power connector for node 3

2x40 pin bridge board connector for node 3

2x40 pin bridge board connector for node 1

20-pin front panel cable connector for node 1 and 3

2-blade compute module power connector for node 1

2x9 pin power supply input connector

2x9 pin power supply input connector

2x40 pin bridge board connector for node 2

2-blade compute module power connector for node 2

20-pin front panel cable connector for node 2 and 4

Figure 13. 2.5" Backplane Components (Back View)

I H

AF006411

Intel® Server Chassis H2000G Product Family Service Guide

Dummy Tray Cover

The dummy tray cover is shipped together with the chassis. It must be removed before installing the compute module, or it must be restored if the compute module is not to be installed.

Figure 14. Dummy Tray Cover

AF006723

Intel® Server Chassis H2000G Product Family Service Guide

10

2

Hardware Installations and

Upgrades

Before You Begin

Before working with your server product, pay close attention to the Safety

Information at the beginning of this manual.

Warning: The transparent plastic protective films on the chassis top surface must be removed for proper system cooling.

Note: Whenever you service the server chassis, you must first power down the server and unplug all peripheral devices and the AC power cord.

Tools and Supplies Needed

Phillips* (cross head) screwdriver (#1 bit and #2 bit)

Needle nosed pliers

Anti-static wrist strap and conductive foam pad (recommended)

System Reference

All references to left, right, front, top, and bottom assume that the reader is facing the front of the chassis as it would be positioned for normal operation.

11

Intel® Server Chassis H2000G Product Family Service Guide

Removing and Installing the Front Bezel

The server chassis supports the installation of an optional front bezel (Intel product code: A2UBEZEL). The bezel kit includes a plastic lockable front bezel and multiple bezel snap-ons allowing for OEM differentiation.

Bezel Snap-ons

The bezel kit provides three different bezel snap-ons to allow for OEM differentiation; two different size badging snap-ons, and one decorative wave snap-on.

To mount the snap-on to the bezel, insert the snap-on hooks into the bezel and press to snap it into place.

Badge

AF005159

Figure 15. Installing the Snap-on to the Front Bezel

To remove the snap-on from the bezel, squeeze the hooks at the rear of the snap-on to release it (see letter A). Then remove the snap-on from the bezel (see letter B).

A

Badge

B

AF005160

Figure 16. Removing the Snap-on from the Front Bezel

Intel® Server Chassis H2000G Product Family Service Guide

12

Removing the Front Bezel

If your server chassis includes a front bezel, follow these steps to remove it from the chassis:

1. Unlock the bezel.

2. Pull out the left side of the bezel from the rack handle (see letter A).

3. Rotate the left side of the bezel out away from the chassis to release the latches on the right side from the rack handle (see letter B).

A

B

AF006421

Figure 17. Removing the Front Bezel

Installing the Front Bezel

Note: Before installing the front bezel, you must install the rack handles.

1. Lock the right side of the bezel to the rack handle (see letter A).

2. Rotate the left side of the bezel towards the chassis and press the left side of the bezel into the rack handle until it clicks into place (see letter B).

3. Lock the bezel.

B

13

A

AF006422

Figure 18. Installing the Front Bezel

Intel® Server Chassis H2000G Product Family Service Guide

Removing and Installing the Power Distribution

Module Cover

Removing the Power Distribution Module Cover

The server chassis must be operated with the power distribution module cover in place to ensure proper cooling. You will need to remove the cover to add or replace the components inside of the chassis. Before removing the cover, power down the server and unplug all peripheral devices and the power cables.

Note: A non-skid surface or a stop behind the server chassis may be needed to prevent the server chassis from sliding on your work surface.

1. Remove the screw (see letter A).

2. Lift the cover from the front end to more than 45 degrees (see letter B) and remove the cover.

A

B

UNLOCK

LOCK

AF006423

Figure 19. Removing the Power Distribution Module Cover

Intel® Server Chassis H2000G Product Family Service Guide

14

Installing the Power Distribution Module Cover

1. Place the cover onto the chassis and slide forward until the front edge of the cover is pressed up against the back edge of the front drive bay (see letter A).

2. Rotate the front end of the cover down to position and fix the cover with the screw (see letter B).

B

UNLOCK

LOCK

A

AF006424

Figure 20. Installing the Power Distribution Module Cover

15

Intel® Server Chassis H2000G Product Family Service Guide

Removing and Installing the Compute Module

Each compute module is identical in the chassis. They are designed for either

“cold” or “hot” swappable. The compute module can only be plugged from the rear chassis.

Installing the Compute Module

1. While pressing the latch, pull out the dummy tray cover.

Latch

AF006703

Figure 21. Removing the Dummy Tray Cover

2. Align and slide the compute module into the chassis.

Note: When the upper compute module is being inserted into the chassis, make sure its front edge overrides the air duct edge of the lower compute module.

3. While pressing the latch, push the compute module along the chassis rail until the latch locks in position.

Latch

AF006426

Figure 22. Installing the Compute Module

Intel® Server Chassis H2000G Product Family Service Guide

16

Removing the Compute Module

1. While pressing the latch, pull out the handle with the compute module.

Latch

Handle

AF006425

Figure 23. Removing the Compute Module

2. Restore the dummy tray cover.

17

AF006704

Figure 24. Restoring the Dummy Tray Cover

Intel® Server Chassis H2000G Product Family Service Guide

Removing and Installing the Redundant Power

Supply Unit

The server chassis is equipped with two redundant power supply units. Each of them can be hot-swappable.

Caution: Installing two power supply units with different wattage ratings in a server chassis is not supported. Doing so will not provide power supply redundancy and will result in multiple errors being logged.

Removing the Power Supply Unit

While pressing the latch, pull out the handle with the power supply unit.

Handle

Latch

AF006675

Figure 25. Removing the Power Supply Unit

Installing the Power Supply Unit

1. Align and slide the power supply unit into the power cage.

2. While pressing the latch, push the power supply unit along the power cage rail until the latch locks in position.

Handle

Latch

AF006674

Figure 26. Installing the Power Supply Unit

Intel® Server Chassis H2000G Product Family Service Guide

18

Installing a Hot-swap Storage Device

Note: To maintain proper system cooling, all externally accessable drive bays must be populated with a carrier mounted with a storage device (hard disk drive (HDD) or

Solid State Device (SSD)) or with a supplied drive blank.

3.5” Hard Disk Drive Assembly

1. Remove the drive carrier from the chassis by pressing the green button and pulling open the lever (see letter A).

2. Pull the carrier out of the drive bay (see letter B).

B

TO

P

A

AF006699

Figure 27. 3.5” HDD Assembly – Removing the Carrier

3. Remove the four screws securing the plastic drive blank to the carrier.

4. Remove the drive blank from the carrier (see letter C).

TO

P

AB

C

AF004072

Figure 28. 3.5” HDD Assembly – Removing the Drive Blank

19

Intel® Server Chassis H2000G Product Family Service Guide

5. Install the hard disk drive into the carrier. Verify the connector end of the drive is located towards the back of the carrier (see letter D).

6. Secure the drive to the carrier using the four screws.

3.5´´ HDD

D

AF004073

Figure 29. 3.5” HDD Assembly – Installing the Hard Disk Drive

7. With the lever open, insert the carrier assembly into the chassis (see letter E). Push in the lever to lock it into place (see letter F).

E

F

AF006700

Figure 30. 3.5” HDD Assembly – Inserting the Carrier Assembly

Intel® Server Chassis H2000G Product Family Service Guide

20

Option to Install a 2.5” Solid State Device into a 3.5” Carrier

Note: To maintain system thermals, all drive bays must be populated with a drive tray mounted with a hard disk drive, SSD, or supplied drive blank.

The provided 3.5” drive blank can also be used as a 2.5” device bracket, allowing a 2.5” SSD to be installed into a 3.5” device carrier.

1. Remove the device carrier from the drive bay. See

3.5” Hard Disk Drive

Assembly

.

2. Remove the drive blank from the device carrier. See 3.5” Hard Disk Drive

Assembly

.

3. Break off the small side tab from the drive blank, making the drive blank into a device bracket (see letter d1).

4. Install the device bracket into the device carrier so that the hollow side of the device bracket is facing down.

5. Secure the device bracket with the three screws (see letter d2).

6. Turn the carrier assembly over.

7. Slide a 2.5" SSD into the device bracket and align the screw holes with the right and left rail (see letter d3).

8. Secure the device using the four screws (see letter d4).

9. Insert the carrier assembly into the chassis. See 3.5” Hard Disk Drive

Assembly

.

d1

THIS SIDE UP

ALL

TO

P

AF006499 d2

AF006502

SSD

d4

SSD

d3

21

AF006501

AF006500

Figure 31. Option to Install the 2.5” SSD into a 3.5” Drive Blank

Intel® Server Chassis H2000G Product Family Service Guide

Note: Due to degraded performance and reliability concerns, the use of the 3.5” drive blank as a 2.5” device bracket is intended to support SSD type storage devices only. Installing a 2.5” hard disk drive into the 3.5” drive blank cannot be supported.

2.5” Storage Device (HDD or SSD) Assembly

1. Remove the drive carrier from the chassis by pressing the green button and pulling open the lever (see letter A).

2. Pull the carrier out of the drive bay (see letter B).

B

A

AF006701

Figure 32. 2.5” HDD or SSD Assembly – Removing the Carrier

3. Remove the four screws securing the plastic drive blank to the carrier (see letter C).

4. Remove the drive blank from the carrier (see letter D).

D

C

AF004040

Figure 33. 2.5” HDD or SSD Assembly – Removing the Drive Blank

Intel® Server Chassis H2000G Product Family Service Guide

22

5. Install the storage device into the carrier. Verify the connector end of the storage device is located towards the back of the carrier (see letter E).

6. Secure the storage device to the carrier using the four screws.

2.5" HDD

E

AF004041

Figure 34. 2.5” HDD or SSD Assembly – Installing the 2.5” HDD or SSD

7. With the lever open, insert the carrier assembly into the chassis (see letter F). Push in the lever to lock it into place (see letter G).

G

F

AF006702

Figure 35. 2.5” HDD or SSD Assembly – Inserting the Carrier Assembly

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Intel® Server Chassis H2000G Product Family Service Guide

Replacing the 2.5" Backplane Board

Removing the 2.5" Backplane Board

1. Remove all hot-swap drive carriers, regardless of whether a drive is installed in the carrier.

2. Remove the power distribution module cover. For instructions, see

Removing the Power Distribution Module Cover .

3. Disconnect all cables from the backplane board.

4. Remove the drive cage screws (see letters A and B) and pull out the drive cage (see letter C).

C

B

A

Figure 36. Removing the Drive Cage

AF006465

Intel® Server Chassis H2000G Product Family Service Guide

24

5. Remove the screws from the backplane board (see letter D) and de-attach the backplane board from the drive cage (see letter E).

D

E

AF006469

Figure 37. Removing the 2.5" Backplane Board from the Drive Cage

Installing the 2.5" Backplane Board

1. Attach the backplane board to the drive cage (see letter A) and fix the backplane board with the screws (see letter B).

25

A

B

AF006470

Figure 38. Installing the 2.5" Backplane Board to the Drive Cage

Intel® Server Chassis H2000G Product Family Service Guide

2. Install the drive cage to the chassis (see letter C) and fix the drive cage with the screws (see letters D and E).

C

D

E

AF006468

Figure 39. Installing the Drive Cage to the Chassis

3. Reconnect all cables to the backplane board.

4. Install the power distribution module cover. For instructions, see

Installing the Power Distribution Module Cover

.

5. Install all hot-swap drive carriers if removed.

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26

Replacing the 3.5" Backplane Board

Removing the 3.5" Backplane Board

1. Remove all hot-swap drive carriers, regardless of whether a drive is installed in the carrier.

2. Remove the power distribution module cover. For instructions, see

Removing the Power Distribution Module Cover .

3. Disconnect all cables from the backplane board.

4. Remove the drive cage screws (see letters A and B) and pull out the drive cage (see letter C).

C

B

A

Figure 40. Removing the Drive Cage

AF006465

27

Intel® Server Chassis H2000G Product Family Service Guide

5. Remove the screws from the backplane board (see letter D) and de-attach the backplane board from the drive cage (see letter E).

D

E

AF006466

Figure 41. Removing the 3.5" Backplane Board from the Drive Cage

Installing the 3.5" Backplane Board

1. Attach the backplane board to the drive cage (see letter A) and fix the backplane board with the screws (see letter B).

A

B

AF006467

Figure 42. Installing the 3.5" Backplane Board to the Drive Cage

Intel® Server Chassis H2000G Product Family Service Guide

28

2. Install the drive cage to the chassis (see letter C) and fix the drive cage with the screws (see letters D and E).

C

D

E

AF006468

Figure 43. Installing the Drive Cage to the Chassis

3. Reconnect all cables to the backplane board.

4. Install the power distribution module cover. For instructions, see

Installing the Power Distribution Module Cover

.

5. Install all hot-swap drive carriers if removed.

29

Intel® Server Chassis H2000G Product Family Service Guide

Removing and Installing the Power Distribution

Module

Removing the Power Distribution Module

1. Remove the cover and the power supply units from the chassis.

2. Remove the power cables and the PMBus* cable between the power distribution module and the backplane.

3. Remove the two screws (see letter A) and slide the power distribution module and lift it (see letter B).

UNLOCK

LOCK

B

A

AF006471

Figure 44. Removing the Power Distribution Module

Installing the Power Distribution Module

1. Slide in the power distribution module (see letter A) and fix the module with the two screws (see letter B).

B

A

UNLOCK

LOCK

AF006472

Figure 45. Installing the Power Distribution Module

2. Connect the power cables and the PMBus* cable to the power distribution module.

3. Close the cover and install the power supply units.

Intel® Server Chassis H2000G Product Family Service Guide

30

Replacing the Front Control Panel Board

Removing the Front Control Panel Board

1. Remove the four screws on the back of the rack handle (see letter A). Be careful of the front panel cable on the back.

A

AF004709

Figure 46. Removing the Front Control Panel Assembly from the Rack Handle

2. Disconnect the cable from the front control panel board (see letter B).

B

AF004711

Figure 47. Disconnecting the Front Panel Cable

31

Intel® Server Chassis H2000G Product Family Service Guide

3. Remove the two screws from the back of the front control panel board

(see letter C) and remove the board.

C

AF004712

Figure 48. Removing the Front Control Panel Board

Installing the Front Control Panel Board

1. Install the front control panel board to the panel shell with the two screws

(see letter A).

A

AF004707

Figure 49. Installing the Front Control Panel Board

Intel® Server Chassis H2000G Product Family Service Guide

32

33

2. Connect the cable to the front control panel board (see letter B).

B

AF004708

Figure 50. Connecting the Front Panel Cable

3. Install the front control panel assembly to the rack handle with the four screws (see letter C).

C

AF004710

Figure 51. Installing the Front Control Panel Assembly to the Rack Handle

Intel® Server Chassis H2000G Product Family Service Guide

Appendix A: Technical Reference

System Environmental Specifications

The following table defines the system level operating and non-operating environmental limits.

Table 2. System Environmental Limits Summary

Parameter

Operating Temperature

Non-Operating Temperature

Non-Operating Humidity

Acoustic noise

Shock, operating

Shock, unpackaged

Vibration, unpackaged

Shock and vibration, packaged

ESD

System Cooling Requirement in

BTU/Hr

Limits

+10°C to +35°C with the maximum rate of change not to exceed 10°C per hour

-40°C to +70°C

90%, non-condensing at 35°C

Sound power: 7.0BA with hard disk drive stress only at room ambient temperature (23 +/- 2°C)

Half sine,

2g

peak, 11 mSec

Trapezoidal, 25g , velocity change 175 inches/second

(80 lbs to < 100 lbs)

5 Hz to 500 Hz, 2.20 g RMS random

ISTA (International Safe Transit Association) Test Procedure

3A

+/-12 KV except I/O port +/- 8 KV per Intel

®

Test Specification

Environmental

1600 Watt Max – 5459 BTU/hour

Disclaimer Note: Intel ensures the unpackaged server board and system meet the shock requirement mentioned above through its own chassis development and system configuration. It is the responsibility of the system integrator to determine the proper shock level of the board and system if the system integrator chooses different system configuration or different chassis. Intel

Corporation cannot be held responsible, if components fail or the server board does not operate correctly when used outside any of its published operating or non-operating limits.

Intel® Server Chassis H2000G Product Family Service Guide

34

Appendix B: Regulatory and

Compliance Information

Refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support/server .

35

Intel® Server Chassis H2000G Product Family Service Guide

Appendix C: Getting Help

If you encounter an issue with your server chassis, follow these steps to obtain support:

1. Visit the following Intel support web page: http://www.intel.com/p/en_US/support/contactsupport

This web page provides 24x7 support when you need it to get the latest and most complete technical support information on all Intel Enterprise

Server and Storage Platforms. Information available at the support site includes:

— Latest BIOS, firmware, drivers, and utilities

— Product documentation, installation and quick start guides

— Full product specifications, technical advisories, and errata

— Compatibility documentation for memory, hardware add-in cards, chassis support matrix, and operating systems

— Server and chassis accessory parts list for ordering upgrades or spare parts

— A searchable knowledgebase to search for product information throughout the support site

If you are still unable to obtain a solution to your issue, send an email to

Intel’s technical support center using the online form available at http://www.intel.com/support/feedback.htm?group=server .

2. Lastly, you can contact an Intel support representative using one of the support phone numbers available at http://www.intel.com/support/feedback.htm?group=server (charges may apply).

Intel also offers Channel Program members around-the-clock 24x7 technical phone support on Intel

RAID Controller Cards, and Intel http://www.intel.com/reseller/ .

®

®

Server Boards, Server Chassis, Server

Server Management at

Note: You will need to log in to the Reseller site to obtain the 24x7 number.

Warranty Information

To obtain warranty information, visit the following Intel web site: http://www.intel.com/p/en_US/support/warranty

Intel® Server Chassis H2000G Product Family Service Guide

36

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Key Features

  • Supports four compute modules
  • Hot-swappable compute modules and power supply units
  • 12x 3.5-inch SATA/SAS drive bays or 16x 2.5-inch SATA/SAS drive bays
  • 1600W AC Common Redundant Power Supply (CRPS), 80 plus Platinum with PFC
  • Optional front bezel with badging snap-ons for OEM differentiation

Frequently Answers and Questions

How do I remove the front bezel?
Unlock the bezel. Pull out the left side of the bezel from the rack handle. Rotate the left side of the bezel out away from the chassis to release the latches on the right side from the rack handle.
How do I install a 3.5-inch hard disk drive?
Remove the drive carrier. Remove the drive blank. Install the hard disk drive into the carrier. Secure the drive to the carrier using the four screws. Insert the carrier assembly into the chassis.
How do I remove the power supply unit?
While pressing the latch, pull out the handle with the power supply unit.
How do I install a 2.5-inch SSD into a 3.5-inch drive bay?
Use a 2.5-inch to 3.5-inch drive adapter. Install the SSD into the adapter. Install the adapter into the drive carrier. Secure the adapter and SSD to the carrier using the four screws. Insert the carrier assembly into the chassis.

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