Troubleshooting Guide: Elevance® Delivery Systems FOR USE BY MIDMARK TRAINED TECHNICIANS Contents Description / Links Troubleshooting Charts ICM Screens Assistant’s Unit Instruments (Elevance & European) Handpieces Cuspidor Bien Air Handpieces Flex Arm Assembly Scaler Handpieces ICM Error Codes Air Turbines and Curing Lights Component Locations and Access Component Locations Access to Delivery Components Integration Control Module (ICM) ICM Overview Satelec Scaler Control Screen Home, User Selection & Software Version Error Screens User Preferences User Setup Menu (NEW for v1.2..x) Using Control Screens - Bien Air Electric Motor Screens Flush Operations Air Turbine Control Screen Configuration / Handpiece Assignment Dentsply Cavitron Scaler Control Screen Diagnostics Screens Air and Water Supply Regulators and Shut-Offs Handpiece Configurations and Holder Positions Master Switch Air / Water Quick Connects Brake / Water Pilot Solenoid Valve Assembly Water Bottle Selector / Toggle Switch Other Solenoid Valves Adjusting Handpiece Actuators, Arm Tension and E-Field Sensors ® Control Pad and Screens (Includes all ICM Software versions) Adjustments / Repair Procedures Interface Board Water Controls Bien Air and Scaler Water Controls Verifying Output Voltages from the Interface Board Flex Arm Adjustments Integration Control Module® (ICM) Programming the Cuspidor © 2012 Midmark Corp. | 60 Vista Drive Versailles, OH 45380 USA | 1-800-643-6275 | 1-937-526-3662 | midmark.com 1 004-0928-00 [Revised 2/1/16] Style B Troubleshooting Chart: Elevance Delivery Systems - ICM Screens Problem Integration Control Module® (ICM) screen is not functioning. Symptom Screen is black. Probable Cause No power. No Air. Screen is white. Unit control pad buttons are not responding. Wrong screen displays for the handpiece pulled. Pressing any arrow button does nothing. Check System plugged into power supply at J-box. Plug system into power supply. Power cord damaged. Replace damaged power cord. Manual Air shutoff in J-box is OFF or is malfunctioning. Turn manual air shutoff valve ON. Contact licensed plumber to replace manual shut-off valve. Facility air supply (compressor). Connect or turn ON facility air supply. Master switch OFF or malfunctioning. Flip switch ON. Read air PSI input and output at master switch to determine if switch is bad. Turn master switch ON or replace a faulty master switch. Screen in sleep mode (black). Pull smart handpiece or press a button on the control pad. (Stepping on the footpedal also wakes the display if the last screen displayed had an air setting.) Activate ICM. Display ribbon cable is disconnected from ICM. Remove top cover on delivery and flip it over to access the ICM. Secure (re-seat) ribbon cable connection to display. See ICM Faulty ICM. Cycle power to system. (Flip Master switch OFF and ON.) Replace ICM. Display ribbon cable is not securely attached to display screen. Remove top cover on delivery and flip it over to access the ICM. Secure (re-seat) display ribbon cable connection. See ICM Connections to ICM loose or damaged. Remove top cover on delivery and flip it over to access the ICM. Reconnect or replace damaged connector harnesses. Faulty ICM. Cycle power to system. (Flip Master switch OFF and ON.) Replace ICM. Control pad ribbon cable loose. Remove top cover on delivery and flip it over to check control pad to display ribbon connector. See ICM Faulty ICM. Cycle power to system. (Flip Master switch OFF and ON.) Replace ICM. Software locked up. Cycle power to system. (Flip Master switch OFF and ON.) Pulled a new handpiece but screen still shows the last handpiece’s screen. Pulled handpiece is not software controlled “smart”. Most syringes, cameras and curing lights do not have control screens. Pulled handpiece does not work. Handpiece not configured properly. Press + to enter the handpiece assignment screen. © Midmark Corporation 2012 Solution 2 See Reconfigure handpiece to proper position. 004-0928-00 [Revised: 9/19/12] Troubleshooting Chart: Elevance Delivery Systems - ICM Screens Problem Flush screen appears unexpectedly. Symptom Flush screen appears when a handpiece is pulled. Probable Cause More than one handpiece actuator is active. Check Solution Make sure every handpiece is properly seated in its holder. highlight to EXIT. Press Look in lower right-hand corner - which numbers, if any, are shown as active handpieces? Cannot exit out of flush screen. Flush screen remains on display after handpieces are returned to holders. Handpiece holder sensor faulty. Press + to enter input diagnostic screens. More than one handpiece actuator is active. Properly return handpieces to holders. Replace faulty handpiece holder sensor. Make sure every handpiece is properly seated in its holder. highlight to EXIT. Press Screens appear in a language I do not understand. Different user is selected. Return handpiece and allow Home screen to appear. Press + Set Date and Time screen appears when the unit is powered ON. Unit has not been powered up for an extended time period. New for v1.2.x Date and time is incorrect or showing XX:XX:XX Unit power was not on for a sufficient amount of time to charge the clock circuity. Date / time values were not modified when presented on Set Date and Time screen . © Midmark Corporation 2012 3 Press + Press to access the User Setup and set the time and date. Press + to select. highlight through languages. to enter the user preferences screen. Real time clock not working to select.. to move highlight to Use desired user. Press User preferences are set to a non-preferred language. to select. to access the User Setup. to select. Leave unit power ON for at least 30 minutes to charge the clock circuitry. Modify one of the Date /Time values on the Set Date and Time screen to start or re-start the real time clock. 004-0928-00 [Revised: 7/29/14] Troubleshooting Chart: Elevance Delivery Systems - Handpieces Problem No handpiece works. Syringe does not work. Handpieces will not run. One handpiece does not run; all other handpieces work properly. Symptom There is no water or air present at any of the handpieces / syringe(s). Check Solution Master switch is OFF. Master switch. Toggle master switch ON. Master switch is malfunctioning. Check air pressure at master switch output (1/8" Red tubing - 80 psi). Replace faulty master switch. See Master Switch Air manual shutoff valve (in J-box) is turned OFF or is malfunctioning. Air manual shutoff valve must be ON. Contact licensed plumber to replace manual air shutoff valve. Air pilot shutoff valve (in J-box) is malfunctioning. Check air pressure from air pilot shutoff (1/8" purple tubing - 80 psi) . If no air pressure: Replace air pilot shutoff valve. Reference J-box Supply Connections Handpieces do not run or have water. Syringe works properly. Foot control throttle valve is malfunctioning - stuck closed. Disconnect 5/16” clear tubing from 5/16” clear foot control tubing. Check air pressure. If there no air pressure - replace foot control assembly. Reference J-box Supply Connections Handpieces do not run or have water. Syringe has water, but no air. Tubing from air regulator kinked, blocked, damaged or disconnected. Check 5/16” clear tubing (from foot control) and 1/8” yellow tubing (umbilical to syringe) for damage and proper connections. Replace damaged tubing. Reconnect any disconnected tubing. Air regulator is set too low or malfunctioning. Air regulator output pressure should be 80 PSI. Adjust air regulator. Clean or replace air regulator if necessary. Handpieces have water, but do not run. Syringe works properly. Damaged or disconnected drive air tubing to delivery unit. Check 5/16” clear tubing (from foot control) and 5/16” clear tubing (to handpiece supply drive air manifold) for damage and proper connections. Replace damaged tubing. Reconnect any disconnected tubing. One handpiece does not run or have water; all other handpieces work properly. Handpiece actuator is malfunctioning (stuck open) - keeping the kink valve “kinked”. Replace suspect valve with known working valve. Replace or adjust actuator assembly. Kink valve is malfunctioning. Watch kink valve when handpiece is removed from holder. (It should “unkink”.) If kink valve remains “kinked”: Replace kink valve. Kinked, blocked, damaged or disconnected tubing in delivery unit. Check 1/8” red tubing (pilot air manifold to handpiece ON/OFF valve) and 1/8” purple tubing (handpiece ON/OFF valve to kink valve) for damage and proper connections. Replace damaged tubing. Reconnect any disconnected tubing. Tubing kinked by unit covers or lid. Remove tray, tray pad, lid and metal cover to see if tubing is being kinked. Reposition tubing so that covers do not kink when put in place. Drive air adjustment valve set too low or malfunctioning. Toggle air to BYPASS mode and turn adjustment valve. Increase air using air adjustment valve. Replace air adjustment valve if necessary. Air proportional valve set too low or malfunctioning. Use control screens to adjust air volume for the problem handpiece. Replace air proportional valve if necessary. Kinked, blocked, damaged or disconnected tubing in delivery unit. Check 1/4” clear tubing (drive air manifold to drive air adjustment valve) and 1/4” clear tubing (drive air adjustment valve to kink valve) for damage and proper connections. Replace damaged tubing. Reconnect any disconnected tubing. One handpiece does not run, but has water and air; all other handpieces work properly. © Midmark Corporation 2012 Probable Cause 4 004-0928-00 [Revised: mo/dd/yr] Troubleshooting Chart: Elevance Delivery Systems - Handpieces Problem No water to handpieces or syringe. Handpieces run properly. Symptom Probable Cause Solution With water selector valve (City / Bottle toggle switch) in either position, there is no water to handpieces or syringe. Damaged or disconnected tubing. Check 1/8” blue tubing (water selector valve to water valve in delivery head) for damage and proper connections. Replace damaged tubing. Reconnect any disconnected tubing. Water selector valve malfunctioning Disconnect “out-going” water line from water selector valve and check for water pressure. If there is no water pressure - replace water selector valve. Reference Tubing Diagram With water selector valve (City / Bottle toggle switch) in CITY position, there is no water to handpieces or syringe. Water selector valve malfunction. Disconnect incoming City water line from water selector valve and check for water pressure. If there is water pressure- replace water selector valve. Manual shutoff valve (in J-box) for WATER is turned OFF. Manual shutoff valves must be ON. Contact licensed plumber to replace manual shutoff valve. Water regulator valve (in J-box) is set too low or malfunctioning. Water regulator output pressure should be set to 30 PSI. Adjust water regulator. Replace water regulator if necessary. Water pilot shutoff valve (in J-box) is malfunctioning. Disconnect 1/8" blue tubing (from water pilot shutoff valve) and check for water pressure. If there is no water pressure- replace water pilot shutoff valve. Damaged or disconnected tubing. Check 1/8" blue tubing (water regulator in J-box to water selector valve). Replace damaged tubing. Reconnect any disconnected tubing. BOTTLE position functions properly. With water selector valve (City / Bottle toggle switch) in BOTTLE position, there is no water to handpieces or syringe. CITY position functions properly. Water bottle is empty. Fill water bottle. Water bottle o-ring damaged or missing. Check for air leaking from top of water bottle. Replace water bottle o-ring or quick connect assembly. Water bottle air in-line regulator malfunction. Check for air on both sides of the regulator. Replace regulator if necessary. Reference Tubing Diagram Damaged or disconnected tubing. Check 1/8" yellow tubing (water bottle inline air regulator to water bottle cap). Replace damaged tubing. Reconnect any disconnected tubing. Check 1/8" blue tubing (water bottle cap to water selector valve). Replace damaged tubing. Reconnect any disconnected tubing. Disconnect 1/8" blue tubing (from water bottle) from the water selector valve and check for water pressure. If there is water pressure- replace water selector valve. Reference Tubing Diagram Water selector valve malfunctioning. © Midmark Corporation 2012 Check 5 004-0928-00 [Revised: 9/19/12] Troubleshooting Chart: Elevance Delivery Systems - Handpieces Problem No water to handpiece(s). Syringe works properly. Water leaks from handpiece when pulled from holder. Symptom Probable Cause Check Water Selector Switch on foot control or water button on control pad has water turned OFF. Check Water Selector Switch on foot control and water button on control pad.. Use Water Selector Switch on foot control to turn water ON. And/or use water button to turn water ON. Water Selector Switch on foot control is malfunctioning. Check water pressure at output of coolant water bypass toggle valve. Replace foot control assembly. (Valves are not replaceable.) Water proportional valve. Flip water toggle to BYPASS open water adjustment valve. (Water Selector Switch on foot control or water button must be ON). If water comes out: check voltage to water proportional valve. If voltage present, water proportional valve is bad. If no water comes out: Water valve is bad. Replace water proportional valve. Damaged or disconnected tubing. Check 1/8" orange tubing (from umbilical). Replace damaged tubing. Reconnect any disconnected tubing. Handpiece runs, but there is no water to that handpiece. Other handpieces work properly. Damaged or disconnected tubing. Check 1/8" blue tubing (water supply to kink valve) and (kink valve to handpiece). Replace damaged tubing. Reconnect any disconnected tubing. When any handpiece is pulled, water comes out without pressing footpedal. Water toggle valve malfunction - bleed port clogged, (pressure remaining in air line). All handpieces run and syringe works properly, but there is no water to any of the handpieces. Kink valve malfunctioning Replace water valve. Replace kink valve if necessary. Disconnect orange signal line and check for residual air pressure (residual pressure indicates bleed port is not working) Water pilot valve is malfunctioning stuck open. Residual pressure in drive air line. © Midmark Corporation 2012 Solution 6 Replace foot control assembly. Replace water pilot solenoid. Check LED on water solenoid pilot valve. If it remains ON for more than a sec. or two after handpiece is returned, drive air bleed needs adjustment. Adjust drive air bleed off valve. 004-0928-00 [Revised: 9/19/12] Troubleshooting Chart: Elevance Delivery Systems - Handpieces Problem All handpieces run, but do not function properly. Symptom Check Solution Water sputters when handpiece is used. Air in lines. Check for air in coolant lines. Perform a flush operation. See Flush Operations. With water selector valve (City / Bottle toggle switch) in either position, water pressure is too low at all handpieces. Twisted / damaged tubing. Check 1/8" blue tubing (water selector valve to water supply manifold in delivery unit). Replace damaged tubing. Reroute tubing if necessary. Water setting too low or proportional valve clogged. Use controls screens to adjust water setting for handpiece(s). Clean or replace water proportional valve. Proportional air connector loose on the interface board. J6 connector on the interface board. See Interface Board. Water adjustment valve set too low or malfunctioning. Toggle water to BYPASS mode and turn water adjustment valve. Increase water using adjustment valve. Replace valve if necessary. With water selector valve (City / Bottle toggle switch) in CITY position, water pressure is too low at all handpieces & syringe(s). In BOTTLE position, water pressure is normal. Water regulator setting is too low. Water regulator output pressure should be set to 30 PSI. Adjust water regulator to 30 PSI. Clean or replace regulator if necessary Toggle to BYPASS mode. If water pressure is still too low, check water regulator in J-box Adjust or replace water regulator if necessary. Twisted / damaged tubing. Check 1/8" blue tubing (selector valve to water regulator in J-box). Replace damaged tubing. Reroute tubing if necessary. With water selector valve (City / Bottle toggle switch) in BOTTLE position, water pressure is too low at all handpieces & syringe(s). In CITY position, water pressure is normal. Twisted / damaged tubing. Check 1/8" yellow tubing (water bottle in-line air regulator to water selector valve). Replace damaged tubing. Reroute tubing if necessary. Check 1/8" blue tubing (water bottle cap to water selector valve). Replace damaged tubing. Reroute tubing if necessary. Water bottle o-ring leaking. Check for air leaking from top of water bottle. Replace water bottle o-ring or quick connect assembly. While one handpiece is in use, one or more other handpieces run while in holders. Handpiece is not in holder properly. Check kink valve. If it is “unkinked”, make sure handpieces are fully stowed in holders. Place handpiece in holder properly. Handpiece actuator assembly is out of adjustment. Check to see if handpiece actuator assembly activates when handpiece is inserted in holder. Adjust handpiece actuator valve assembly to properly activate. Handpiece actuator assembly valve is malfunctioning - stuck closed. Check to see if kink valve of unused handpiece is “unkinked” even though handpiece is in holder. Replace handpiece actuator assembly valve. Kink valve is malfunctioning. Check to see if kink valve is working properly. Replace kink valve if necessary. Drive air throttle valve is malfunctioning - bleed port is clogged. Disconnect 5/16” clear tubing from foot control tubing (in J-box). Check for residual air pressure. (Residual air pressure indicates bleed port is not working). Replace foot control assembly. Residual pressure in drive air bleed off fitting. Disconnect 1/8” clear tubing from drive air bleed off fitting (in unit). (Residual air pressure indicates bleed fitting is out of adjustment or bad). Adjust or replace drive air bleed off fitting. Handpiece runs momentarily after it is removed from the handpiece holder even though footpedal is not pressed. © Midmark Corporation 2012 Probable Cause 7 004-0928-00 [Revised: 9/19/12] Troubleshooting Chart: Elevance Delivery Systems - Handpieces Problem Symptom Probable Cause Check All handpieces run, but do not function properly. All handpieces run, but do not function properly. - continued Master switch is turned OFF, but kink valves do not “unkink”. Drive air footpedal valve is malfunctioning - bleed port is clogged allowing pressure to remain in drive air line. Disconnect 1/4” clear tubing from 1/4” grey foot control tubing (in J-box). Check for residual air pressure. (Residual air pressure indicates bleed port is not working). Replace foot control assembly. Master switch malfunctioning - stuck open. Replace suspect master switch with known working switch. Replace master switch. Coolant air adjustment valve adjusted too low or malfunctioning. Adjust and check coolant air adjustment valve. Adjust / replace coolant air adjustment valve. Reference Delivery Unit Tubing Diagram Damaged or disconnected tubing. Check 1/8” tubing (coolant air adjustment valve to delivery unit) and 1/8” green tubing (coolant air adjustment valve to all handpieces) for damage and proper connection. Replace damaged tubing. Reconnect tubing if necessary. Damaged or disconnected tubing. Check 1/4 (to 1/8”) yellow tubing (syringe air adjustment valve in delivery unit to J-box) and 1/8” yellow tubing (syringe air adjustment valve to syringe) for damage and proper connection. Replace damaged tubing. Reconnect tubing if necessary. Syringe adjustment valve may be closed or bad. Check syringe adjustment valve. Open or replace syringe adjustment valve. Delivery system off Delivery system must be on for water to have pressure Turn ON master switch. Water selector valve is malfunctioning. Remove outgoing water line from water selector valve, and check if water is present. If no water is present: Replace water selector valve. Damaged or disconnected tubing. Check 1/8” blue tubing (water selector valve to syringe) and 1/8” blue tubing (to water quick connect) for damage and proper connections. Replace damaged tubing. Reconnect tubing if necessary. Coolant air only is not working. Handpieces work properly; Syringe has no air. No water to syringe or water quick connect. Syringe has no air. With water selector valve (City/ Bottle toggle switch) in either position, no water is present at syringe or water quick connect. With water selector valve (City/ Bottle toggle switch) in BOTTLE position, no water is present at syringe or water quick connect. In CITY position, water is present. With water selector valve (City/ Bottle toggle switch) in CITY position, no water is present at syringe or water quick connect. In BOTTLE position, water is present. © Midmark Corporation 2012 Solution Water bottle is empty. Fill water bottle with distilled water. Damaged or disconnected tubing. Check 1/8” blue tubing (water bottle to water selector valve) for damage and proper connection. Replace damaged tubing. Reconnect tubing if necessary. Water selector valve is malfunctioning. Replace valve with known working valve. Replace water selector valve. Reference Tubing Diagram Water manual shut-off valve in J-box is turned off or malfunctioning. Check that water manual shut-off valve is ON. Contact licensed plumber to replace manual shut-off valve. Damaged or disconnected tubing. Check 1/8" blue tubing (air regulator in J-box to water selector valve) for damage and proper connections. Replace damaged tubing. Reconnect tubing if necessary. Water selector valve is malfunctioning. Replace valve with known working valve. Replace water selector valve. Reference Tubing Diagram 8 004-0928-00 [Revised: 9/19/12] Troubleshooting Chart: Elevance Delivery Systems - Bien Air Handpieces Problem Bien Air handpiece does not work. Symptom Bien Air handpiece is pulled but Bien Air screen does not appear. All the other handpieces work OK. Probable Cause Check Handpiece in the wrong holder position. Does tubing in holder align with proper opening in the bottom of the unit. Handpiece actuator assembly sensor faulty. Press Handpiece not configured correctly. + Solution See Place handpiece in the correct holder position. to enter input diagnostic screen. Press + to enter the handpiece assignment screen. Bien Air handpiece is pulled, Bien Air screen appears but handpiece does not work. Error message. E202: Bien Air Motor Phase missing displays on screen. LED light on Bien Air handpiece not working. Handpiece works OK but LED lights does not come on. Check 1/8” clear tubing to Bien Air board. Clear blockage, repair / replace damaged tubing as necessary. Electrical connections have come loose. Verify electrical connections: 1 - Bien Air board to Interface board. 2 - Bien Air transformer to Bien Air board. 3 - Bien Air transformer to Interface board. 4 - Bien Air board to handpiece. Reference Bien Air Electric Handpiece Connection Illustrations Bien Air handpiece motor not attached. Handpiece components. Secure Bien Air motor onto handpiece. Bien Air handpiece assembly malfunction. Reference ICM Error Codes chart for more information Contact Bien Air service representative to service components. Look for (light ON) indicator on control screen. Toggle the light ON, on the control screen. See Bien Air Screens. Lights turned OFF on the Bien Air control screen. Electrical connectors and wiring. Reference Bien Air Electric Handpiece Connection Illustrations LED light failure. © Midmark Corporation 2012 See Reassign handpiece to the proper position. Air to Bien Air control board blocked. Loose electrical connection. *Bien Air Service Representative: Replace faulty handpiece actuator assembly sensor. Contact Bien Air service representative to service components. www.bienair.com / USA: 1-800-433-2436 / INTERNATIONAL: +41 (0) 32 344 6464 9 004-0928-00 [Revised: mo/dd/yr] Troubleshooting Chart: Elevance Delivery Systems - Scaler Handpieces Problem Cannot turn water off for any scaler handpiece. Symptom Turning the water OFF at the footswitch lever does nothing. Probable Cause This is a feature designed into the unit for scaler operation. Check Solution Water cannot be turned off when operating a scaler. Cavitron Scaler ONLY - Use control on handpiece handle to increase or decrease water volume, but it cannot be turned off. Satelec Scaler ONLY - Use edit screen to increase or decrease water volume, but it cannot be turned off. Cavitron scaler does not work. Boost does not work on Cavitron scaler. Satelec Scaler does not work. LED light does not work on Satelec scaler. Cavitron scaler pulled, correct screen displays but scaler does not work. Loose electrical connection. Electrical connectors and wiring to and from module in unit. Reference Cavitron Scaler Connection Illustrations Cavitron scaler pulled, wrong screen displays. Handpiece in the wrong holder position. Does tubing in holder align with proper opening in the bottom of the unit. See Place handpiece in the correct holder position. Handpiece not configured correctly. Must be configured to CAVITRON scaler. Press Boost is only available when the intensity is 35% or less AND the foot pedal is pressed fully down. Read the boost status indicator at the bottom of the control screen to determine when boost is available. Boost power not available. Electrical connector to boost power coming from interface board loose. Reference Cavitron Scaler Connection Illustrations Satelec scaler pulled, correct screen displays but scaler does not work. Loose electrical connection. Electrical connectors and wiring to and from module in unit. Reference Satelec Scaler Connection Illustrations Satelec scaler pulled, wrong screen displays. Handpiece in the wrong holder position. Does handpiece tubing align to proper numbered opening in the bottom of the unit. See Place handpiece in the correct holder position. Handpiece not configured correctly. Must be configured to SATELEC scaler. Press Not all models have LED lights. Do you have the LED model handpiece and control module? Loose electrical connection. Electrical connectors and wiring. Boost feature does not activate. No light. LED light failure. © Midmark Corporation 2012 + to enter the handpiece assignment screen. + to enter the handpiece assignment screen. Reassign handpiece to the proper position. Reassign handpiece to the proper position. Reference Satelec Scaler Connection Illustrations Replace Satelec Scaler handpiece. 10 004-0928-00 [Revised: mo/dd/yr] Troubleshooting Chart: Elevance Delivery Systems - Air Turbines and Curing Lights Problem Air Turbine handpiece has no air. Air turbine not working. Symptom No air at handpiece. Air turbine handpiece pulled, wrong screen displays. Probable Cause Check Solution Improper air setting. Look at screen display air turbine settings, Set air volume to something greater than 0. Use control screen to increase air volume setting. Air proportional valve electrical connections. Cycle power to the unit. Look for LEDs to light on interface board. Power is not getting to the interface board if no LEDs light. Check connections at interface board. Secure harness, module and interface board connections. Interface board not outputting voltage to air proportional valve. Verify output voltage at the Air Proportional Valve connector (J6 /Air Side). Malfunctioning air proportional valve. Toggle air to BYPASS mode and test. If air turbine has air in BYPASS mode, proportional air valve is bad. Replace air proportional valve. Handpiece in the wrong holder position Does tubing in holder align with proper opening in the bottom of the unit. Place handpiece in the correct holder position. Handpiece not configured correctly. Press + to enter the handpiece assignment screen. Reassign handpiece to the proper position. Curing Light does not work. Curing light pulled but light does not come on. Loose electrical connections. Connections to interface board and module in unit. Reference Curing Light Connection Illustrations Illuminated Handpiece does not work. Handpiece does not light. Transformer disconnected. In J-box, tab connections or plug to transformer loose. Secure tab connectors and plug to transformer. Reference Air Turbine / Illuminated Handpiece Connection Illustrations Loose connection or wire in unit. Connections to module in unit. Reference Air Turbine / Illuminated Handpiece Connection Illustrations Handpiece in the wrong holder position Does tubing in holder align with proper opening in the bottom of the unit. Place handpiece in the correct holder position. Handpiece not configured correctly. Press + to enter the handpiece assignment screen. © Midmark Corporation 2012 11 Reassign handpiece to the proper position. 004-0928-00 [Revised: 9/19/12] Troubleshooting Chart: Elevance Delivery Systems - Elevance Assistant’s Unit / European Assistant’s Unit Problem Assistant’s Unit Syringe has no water. Assistant’s Unit Syringe has no air. Saliva ejector or HVE does not work. Symptom No water when syringe button at the Assistants’s Unit is pressed. No air when syringe button at the Assistants’s Unit is pressed. No suction. Additionally for European Assistant’s Unit’s ONLY Control pad buttons do not work. © Midmark Corporation 2012 Chair does not move when pressing up down controls. Probable Cause Check Solution Delivery system off Delivery system must be on for water to have pressure Turn ON master switch. Water bottle empty or water selector switch not set properly. Water bottle and City/ Bottle water selector switch setting. Fill water bottle or flip switch to correct setting. Flow control knobs under Assistant’s unit head need adjustment. Water control knob under Assistant’s Unit head. Rotate water control knob to increase flow. Damaged or disconnected tubing. Check 1/8 blue tubing (water selector valve to quick connect and to syringe). Reconnect or replace damaged tubing. Water selector valve is malfunctioning. Replace suspect valve with known working valve. Replace faulty water selector valve. Reference Elevance Assistant’s Unit Tubing Diagram Reference European Assistant’s Unit Tubing Diagram Water manual shutoff valve is OFF or malfunctioning. Manual shutoff valve in J-box. Turn manual shutoff valve ON. Contact licensed plumber to replace faulty manual shut-off valve. Damaged or disconnected tubing. Check 1/8 yellow tubing (air quick connect and to syringe). Reconnect or replace damaged tubing. Air manual shutoff valve is OFF or malfunctioning. Manual shutoff valve in J-box. Turn manual shutoff valve ON. Contact licensed plumber to replace faulty manual shut-off valve. Central vacuum unit is OFF or malfunctioning. Check central vacuum unit. Contact service provider for central vacuum unit service if necessary. Damaged or disconnected tubing. Check 3/4” grey vacuum tubing (assistant’s unit to central vacuum connection in J-box) for damage and proper connections. Replace damaged tubing. Reconnect tubing if necessary. Saliva ejector and/or HVE not placed in slot properly. Check to see if handpiece actuator assembly activates when handpiece is inserted in holder. Adjust handpiece actuator valve assembly to properly activate. Bad board or broken wires. Verify chair powered. Power chair. Check for broken wire in assistant’s head. Replace wires. Check if both LEDs on assistant’s head PC Board are on. Verify all wires are properly connected. Replace PC Board if necessary. 12 004-0928-00 [Revised: 9/19/12] Troubleshooting Chart: Elevance Delivery Systems - Cuspidor Problem No water at cup fill or bowl rinse. No water at cup fill. No water at bowl rinse. Water to bowl rinse runs continuously. © Midmark Corporation 2012 Symptom Touching either touch control does not produce water. Touching cup fill touch control does not produce water bowl rinse works properly. Touching bowl rinse touch control does not produce water; cup fill works properly. Water to bowl rinse runs continuously; Cup fill works properly. Probable Cause Check Solution Manual shutoff valve (in J-box) for WATER is turned OFF. Manual shutoff valves must be ON. Contact licensed plumber to replace manual shutoff valve. Water regulator valve (in J-box) is set too low or malfunctioning. Water regulator output pressure should be set to 30 PSI. Adjust water regulator. Clean or replace regulator if necessary. Damaged or disconnected tubing. Check 1/4” blue tubing (J-box to cuspidor) for damage and proper connections. Reconnect or replace damaged tubing if necessary. Check 1/8” yellow tubing [cuspidor to console (connection box under seat on LR chair)] for damage and proper connections. Reconnect or replace damaged tubing if necessary. Lockout feature is active. See Cuspidor Lockout Feature Deactivate lockout. System disconnected. Electrical connections. Connect power. E-field sensor connection loose or sensor has come loose. Remove bottom cover from cuspidor and check electrical connectors from e-field sensor to cuspidor PC board. E-field sensor has a tab that fits into a slot to hold in it place. Reconnect loose connectors and/or secure e-field sensor in mounting slot. Cuspidor PC board bad. Cycle power to the system (flip master switch). If LED on water pilot solenoid stays on continuously, PC Board may be bad. Replace cuspidor PC board. Reference Cuspidor Wiring Diagram Cup fill pilot operated water valve malfunctioning. Replace valve with known working valve. Try to flush any debris out of valve. Replace valve if necessary. Damaged or disconnected tubing. Reference Cuspidor Wiring Diagram Reconnect or replace damaged tubing if necessary. Cup fill E-field sensor malfunctioning. E-field sensor to interface board connection. Reference Cuspidor Wiring Diagram Bowl rinse pilot operated water valve malfunctioning. Replace valve with known working valve. Try to flush any debris out of valve. Replace valve if necessary. Damaged or disconnected tubing. Reference Cuspidor Wiring Diagram Reconnect or replace damaged tubing if necessary. Bowl rinse E-field sensor malfunctioning. E-field sensor to interface board connection. Reference Cuspidor Wiring Diagram Bowl rinse function may be programmed incorrectly. Reprogram the bowl rinse function. See Program a new time for the bowl rinse function... Bowl rinse pilot operated water valve malfunctioning. Replace valve with known working valve. Try to flush any debris out of valve. Replace bowl flush water valve if necessary. Bowl rinse solenoid is malfunctioning. Check LED indicator on water pilot solenoid. Replace solenoid if indicator does not light. Cuspidor PC board bad. Cycle power to the system (flip master switch). If LED on water pilot solenoid stays on continuously, PC Board may be bad. Replace cuspidor PC board. Reference Cuspidor Wiring Diagram 13 004-0928-00 [Revised: 9/19/12] Troubleshooting Chart: Elevance Delivery Systems - Cuspidor Problem Cuspidor will not drain. Symptom Cuspidor bowl overflows. Probable Cause Check Solution Clogged strainer. Remove strainer in cuspidor bowl. Clear debris and/or replace strainer. Damaged drain line. Check drain line (5/8" grey) for damage. Replace drain line. Clogged drain line or facility drain. Check drain line and facility drain for clogs. Clear drain of any possible obstructions. Bowl rinse works when indent touched, but does not run for desired length of time. Bowl rinse stops immediately after finger is removed from indent or does not run for desired length of time (too short or too long). Bowl rinse function not programmed properly. Reprogram bowl rinse function. See Program a new time for the bowl rinse function... Cup fill works when indent touched, but does not run for desired length of time. Cup fill stops immediately after finger is removed from indent or does not run for desired length of time (too short or too long). Cup fill function not programmed properly. Reprogram cup fill function. See Program a new time for the cup fill function... © Midmark Corporation 2012 14 004-0928-00 [Revised: mo/dd/yr] Troubleshooting Chart: Elevance Delivery Systems - Flex Arm Assembly Problem Flex arm drifts. Symptom Flex arm drifts down. Probable Cause Check Solution Jam nut on tension spring too loose. Remove flex arm covers and tighten jam nut. See Flex Arm Adjustments. Adjust jam nut. Flex arm drifts up. Jam nut on tension spring too tight. Remove flex arm covers and loosen jam nut. Cannot position delivery unit properly. Console mounted flex arm does not rotate as far as it should. Rotation Stop screw at mounting bearing not set for proper rotation. Lift flex arm assembly and check position of stop screw. See Flex Arm Adjustments. Flex arm rotates too easily or too stiffly. Flex arm too hard or easy to rotate. Drag out of adjustment. CONSOLE MOUNT: Remove Console cover to access drag adjustment screw. See Flex Arm Adjustments. LR MOUNT: Remove cover on LR mounting to access drag adjustment bolt. See Flex Arm Adjustments. Locate drag adjustment screws under the unit head. See Flex Arm Adjustments. See Flex Arm Adjustments. Adjust jam nut. Delivery Head rotates too easily or too stiffly. © Midmark Corporation 2012 Unit head too hard or easy to rotate. Drag out of adjustment. 15 Move stop screw 180° to other location. Use an Allen wrench to tighten or loosen drag adjustment screw. Tighten or loosen drag adjustment bolt. Use an Allen wrench to tighten or loosen drag adjustment screw. 004-0928-00 [Revised: mo/dd/yr] Troubleshooting Chart: Elevance Delivery Systems - ICM Error Codes Error Code E001 E002 Error Name Interface Control Connection Fail Bien Air Control Connection Lost Probable Cause Check Solution Loose connection Connections between interface board and ICM Secure connections Bad Interface board Replace with a known good interface board Replace Interface Board Bad ICM Replace with a known good ICM Replace ICM Loose connection Connections between interface board and ICM Secure connections Connections between interface board and Bien Air control board Bad Interface board Replace with a known good interface board Replace Interface Board Bad ICM Replace with a known good ICM Replace ICM Verify incoming voltages at the interface board. If incoming voltages are good - replace interface board. If voltages at board are low - check voltage at power supply in J-box. If power supply voltages are bad check facility power. Check facility power. Contact power supplier for service. Regulator setting at air supply in J-box. Set regulator to recommended setting. Replace with a known working motor. Replace faulty motor. E010 RAM failure E011 FLASH Memory Failure E012 Configuration EEP Failure E013 Real Time Clock Failure E014 Local Interface Board Failure E100 Interface Control Core Error Not serviceable, replace interface board E101 Interface Control Voltage Low Not enough voltage coming into interface board Not serviceable, replace ICM. E102 Interface Control Pressure High Incoming air pressure too high. E103 Interface Control Hot Not serviceable, replace interface board E200 Bien Air General Failure Bien Air board problem*. Bien Air Motor Phase Short Circuit Motor failure E201 *Bien Air Service Representative: © Midmark Corporation 2012 Bien Air board problem*. www.bienair.com / USA: 1-800-433-2436 / INTERNATIONAL: +41 (0) 32 344 6464 16 004-0928-00 [Revised: mo/dd/yr] Troubleshooting Chart: Elevance Delivery Systems - ICM Error Codes Error Code E202 E203 Error Name Bien Air Motor Phase Missing Bien Air Communication Failed Probable Cause Bien Air Control EEPROM Bad E205 Bien Air Control Board Hot E206 Bien Air Control Voltage Low Is motor properly inserted and secure in handpiece Insert and secure motor in handpiece Motor failure Replace with a known working motor Replace faulty motor Loose connection Connection between interface board and ICM Secure connection Connection between interface board and Bien Air board Secure connection Replace with a known good board Bien Air board problem* Improper (high/low) voltage coming into Bien Air system Bien Air Control Voltage High E207 E212 Bien Air Control Mode Error *Bien Air Service Representative: © Midmark Corporation 2012 Solution Motor missing Bien Air board problem* E204 Check Verify 24 VAC output to Bien Air system at the interface board If interface board output is good to Bien Air system - there is a Bien Air problem* If interface board output to Bien Air system is high/low, then check input voltage to interface board from power supply in J-box If power supply voltage to interface board is good, there is an interface board problem. If power supply voltage to interface board is high/low, then check facility power If facility power supply voltages are improper, contact power supplier for service Bien Air board problem* www.bienair.com / USA: 1-800-433-2436 / INTERNATIONAL: +41 (0) 32 344 6464 17 004-0928-00 [Revised: 4/8/14] Integration Control Module® (ICM) - Overview Black Screen The screen goes into Sleep Mode (black screen) when inactive. Pull a smart* handpiece or press any button to activate the screen. The Normal Mode screen for the handpiece pulled appears. Screen Active Buttons and Helpers Only select control pad buttons are active for any screen displayed Look for the Helpers which indicate the Active Buttons for the screen displayed. Check Water Control Pad Buttons Light Program Pressing Pressing generally scrolls thru available options. generally selects the highlighted item, advances thru multiple screens or toggles between Normal and Edit modes on control screens. Chair Controls Note Curing Light Air Turbine Syringe Scaler Most Cameras © Midmark Corporation 2012 Pressing on either the Delivery Unit or the Assistant’s Unit toggles the Return a handpiece Applicable handpiece screen displays for about 30 seconds (without interaction) then returns to home screen, unless another smart handpiece is pulled. Handpieces without control screens Electric motor (Bien Air) generally changes the value of the active option. water between ON (overriding the water selector switch on the foot control) or NORMAL (being controlled by water selector switch on the foot control). The chair must be powered to use the chair controls to operate the chair. * Smart Handpieces - have control screens Pressing Quick Return feature (return a handpiece, pull it again and return it a second time) to bring up the home screen immediately. 18 004-0928-00 [Revised: 12/30/13] ICM Screens Screen When it Appears and What it Displays Home Information Conveyed Home Screen appears when the master switch is turned ON. Status Icons: displays for up to 15 seconds as the software starts up. Component ready Component communicating but it has a problem Components with status icons appear to indicate each component’s communication state. Components operate only when they have a Component NOT communicating Optional components are not connected status icon. Component icons Chair Configuration Assistant’s Unit Home - User Selection (User Preferences & Preset Data) From Home: First press of to scroll thru users. Extended I/O Interface Board Home - Software Version displays the current user. Continue to press Electric Motor Clock USB Allows you to change control to any available user. The user shown is the active user. Press New for v1.2.x to display the version of the control software. At software version display... Press to display the Serial Number of the delivery unit. At serial number display... Press to toggle back to software version. Press © Midmark Corporation 2012 to display the current user. Informs you of the software version and the communication status of the components. Tells you the serial number of the delivery unit. The software version of the Interface Board is shown under the Interface Board icon. 19 004-0928-00 [Revised: 4/9/14] Screen User Preferences (v1.0.x & v1.1.x only) When it Appears and What it Displays Press + Press Press shown). Information Conveyed to access the User Preferences screens. Advance thru User Preference screens setting desired preferences for each user. to highlight an option. to select the highlighted option and advance to the next User Preference screen (not Continue to press to advance thru the remaining User Preference screens, to the User Configuration Saved screen and to exit to Home. New for v1.2.x Press User Setup Menu Press (Replaces User Preferences Screen) Press + to access the User Setup Menu. to highlight a setup option. (Language Selection screen shown at left) to access the highlighted setup options screen. Highlight to select the desired option and press the Setup option. to save and continue to the next User = ON (default) ) or OFF ( = OFF ) by pressing the Toggle the Auto Save Presets ON ( . When Auto Save Presets is ON, every control setting you modify is automatically saved to that User/Preset. When Auto Save Presets is OFF, you can change settings repeatedly without auto saving them, to that User/Preset. You will be prompted with an option to Save the new setting(s). OR Highlight Exit and press to return to Home. Tip: Look at the helpers, to see which buttons are active for each screen. You must modify one of the date/time values to start /re-start the real time clock. Always press to Exit and save changes you have made. Pressing returns to User Setup Menu. Errors Error screens appear when an error is detected. Follow instructions on the screen to proceed. If the error is specific to one handpiece, operation of the other handpieces should not be affected. Error codes follow a numbering convention categorizing them to specific components. For more details, reference: ICM Error Codes Troubleshooting Chart © Midmark Corporation 2012 20 004-0928-00 [Revised: 7/29/14] Using Control Screens - Bien Air Electric Motor Screens Handpiece Name Preset Name The color and ratio on the control screen contra angle setting should match the ratio and color etched on the contra angle being used. Increasing Real Time Indicators (change as footpedal is pressed) Press Direct to change mode. Reducing Active Handpiece Holder Position & Control Status Water Button Override Status (ON, OFF or Normal) Active User In Edit mode, the helpers appear beside the active setting and it becomes highlighted (Auto Reverse setting in example shown). The normal mode control screen displays when a smart handpiece is pulled. Use to change Presets. The active preset name is displayed. In Edit mode, use Helpers indicate the active controls (Preset and Speed control setting in example shown above). Use Use to change the speed control setting. to move to a control setting to change the active control setting. The Bien Air MX2 handpiece includes an endodontic mode of handpiece operation. Use to toggle between Endodontic/Operative operating modes when it is the active control setting on the Edit Screen. (Endo mode is active in the Edit Mode Screen shown.). © Midmark Corporation 2012 The motor direction icon displays a blue arrow for the forward direction and a red arrow for reverse. Edit Mode Screen Normal Mode Screen Equipment Alert For Endodontic Operations using Bien Air MX2 handpiece: Ensure the bypass toggles are in the NORMAL position 21 004-0928-00 [Revised: 12/30/13] Screen When it Appears and What it Displays Air Turbine Control Screen - Normal Mode Information Conveyed Appears when an Air Turbine handpiece is pulled. Helpers appear beside active controls (Preset Name and Water setting in this example). Use to change Presets. The preset name displayed is the active Preset. Use to increase or decrease the setting. to enter Edit mode. (Screen not shown.) Press In Edit mode, helpers move and a highlight appears on the active setting. Top Bar - Active Handpiece name and Preset name. Drive Air - a green indicator expands across the scale as the footpedal is pressed. A value also appears, indicating drive air delivered to handpiece. Water - blue color fills graphic to match % of water the control is set to. Air - yellow color fills graphic to match % of air the control is set to. Press to make a different setting active. Press to change the active (highlighted) setting. Bottom Bar - Active user, water override status, handpiece position and status. New for v1.2.x Saving control settings when Auto Save Presets are turned off... A. Modify setting(s). B. Press and hold (for 2 sec.) Helpers as the Preset Name alternately flashes to Save? . C. A message flashes at the bottom of the screen to indicate, Settings Saved, then returns to normal . D. If you do not save the settings, Save? continues to flash. © Midmark Corporation 2012 Note: The default option is to Auto Save Presets, meaning as soon as you change a setting it automatically saves as the active preset for the active user. Turn the option ON of OFF from the User Setup Menu. 22 004-0928-00 [Revised: 12/30/13] Screen Satelec Scaler Control Screen - Normal Mode When it Appears and What it Displays Information Conveyed Appears when an Satelec scaler handpiece is pulled. Helpers appear beside active controls (Preset Name and Power setting in this example). Use to change Presets. The preset name displayed is the active Preset. Use to increase or decrease the setting. to enter Edit mode. (screen not shown). Press In Edit mode, helpers move and a highlight appears on the active setting. Dentsply Cavitron Scaler Control Screen - Normal Mode Press to make a different setting active. Press to change the active (highlighted) setting. Appears when a Cavitron scaler handpiece is pulled. Helpers appear beside active controls (Preset name and Intensity setting in this example). Use to change Presets. The preset name displayed is the active Preset. Use to increase or decrease the setting. to enter Edit mode. (screen not shown). Press In Edit mode, helpers move and a highlight appears on the active setting. Press to make a different setting active. Press to change the active (highlighted) setting. Top Bar - Active Handpiece name and Preset name. Drive - a green indicator expands across scale as the footpedal is pressed. Power - colors fill the graphic representing % of power delivered to the handpiece. Water - blue color fills graphic to match % of water the control is set to. Bottom Bar - Active user, water override status, handpiece holder position and control status. Top Bar - Active Handpiece name and Preset name Drive - a green indicator expands across scale as the footpedal is pressed. The blue and orange colored bars may appear below the scale indicate the range when the boost is available (blue) and when the boost is active (orange) Intensity - blue color fills the graphic representing % of intensity delivered to handpiece. Boost status - notifies user when boost is available or in use. Bottom Bar - Active user, water override status, handpiece holder position and control status. © Midmark Corporation 2012 23 004-0928-00 [Revised: 12/30/13] Screen Flush Operations When it Appears and What it Displays Information Conveyed Pull two or more smart handpieces at the same time and the Flush Operations menu appears.* Use Press Top Bar - flush screen name and/or flush cycle time. to highlight the desired option. Message area - Lists options and/or to select the highlighted option and advance to the Flush Selection screen (not shown). operation status messages Screens appear that are appropriate for the selected options. Always read the screens. User can change flush times using desired option and press to select/initiate the option. . Use to highlight a The Flush Process screen (not shown) displays a progress bar and a countdown timer as the flush function occurs. A Flush Complete screen (not shown) appears when finished. Return all handpieces to the holders, use screens and return Home to highlight Exit and press .to exit the flush Bottom Bar - user name and handpieces pulled (top line). Handpieces remaining in holders appear on bottom line. NOTE: More details about performing Flush Operations appear in the Elevance Delivery User Guide. * Except when Invert Handpiece Sensors option is active (see Diagnostics Menu) Configuration/ Handpiece Assignment Press Use + Verify handpiece position assignments and enable users to assign handpieces to new holder positions. to access the Configuration Screens. to highlight 4 or 6 position model and to select it. The Handpiece Assignment Screen for that model appears: Press to advance thru available holder positions. The holder position highlights as the handpiece name assigned to that position highlights in the list. To assign a handpiece type to a holder position: Press to advance to the desired holder position. Press to highlight the handpiece name you want to assign, then press highlighted holder position. to assign it to Continue to press to advance thru remaining holder positions, invoke the System Configuration Saved screen and to exit to Home. Note The Powered option is not used. © Midmark Corporation 2012 24 004-0928-00 [Revised: mo/dd/yr] Screen Diagnostics Menu When it Appears and What it Displays Press Use Press and Information Conveyed Displays Diagnostic options available. to access the Diagnostics Menu. Offers option to Invert Handpiece Sensors to allow troubleshooting. to highlight the desired option. to select the highlighted option and access that screen. Exit, returns to Home. to toggle an X in the box, Highlight the Invert Handpiece Sensors Option and press the indicating the option is active. When this option is active, multiple handpieces can be pulled without bringing up the Flush menu. Invert Handpiece Sensors ON ( = ON ) or OFF ( = OFF (default) ). Input Diagnostics Press any button on the control pad, pull any handpiece or actuate any e-field sensor on the delivery unit and an icon of that input illuminates, indicating that the sensor is functioning properly. Press New for v1.2.x and to return to the Diagnostics Menu. Output Diagnostics Use to highlight the desired output. Use to change the output value. Use to verify functionality of input sensors. Note: Control pad buttons do not function normally when Input Diagnostics screen is displayed. Use to manually operate the Interface Board outputs. Knowing the status of the Interface Control Board output helps you to troubleshoot the components activated by those outputs. • Reference Helpers at the bottom of the screen to see the available options and button presses required for them. • Drive Air can be input to the Interface Board via the footpedal when the Air Valve is set to Pedal. Press © Midmark Corporation 2012 In Pedal mode you can activate multiple outputs you have set by all at one time by pressing the foot pedal. to Exit and return to the Diagnostics Menu. 25 004-0928-00 [Revised: 4/8/14] Screen Gradient Screen When it Appears and What it Displays Information Conveyed Display Diagnostics With Display Diagnostics highlighted on the Diagnostics Menu, press to access the gradient screen. Distinct vertical lines appearing on this screen indicate an electrical problem with the ICM. Use to scroll to additional display diagnostics screens (not shown) or press any Display Diagnostic screen and return to the Diagnostics Menu. There are no serviceable parts in the ICM, return it to the manufacturer for replacement. to Exit An all-white diagnostic screen is also available to check for dust/debris under the glass. Error History Displays a list of the recorded errors. With Display Diagnostics highlighted on the Diagnostics Menu, press History screen. With Error History highlighted on the Diagnostics Menu, press If there are more errors than will fit on the screen, use Press © Midmark Corporation 2012 to access the Error to access. to scroll thru them. to return to the Diagnostics Menu. 26 004-0928-00 [Revised: 09/01/13] Access to Delivery Components Remove tray and tray pad. Lift up from back to remove magnetically attached lids. Remove two screws and lift off the metal cover to access the delivery components. Continental-Style Unit Elevance Unit Lid Tray Magnet Tray Pad Metal Cover Lid Top Cover Magnet Metal Cover Tray Top Cover © Midmark Corporation 2012 27 004-0928-00 [Revised: 11/3/14] Component Locations - (descriptions on next page) Water /Brake Dual Solenoid Valve Endo Solenoid Valve Bien Air Board Brake Pilot Valve Air Manifold Water Pilot Valve Air Water Integration Control Module® (ICM) (mounts onto top cover) Syringe Adjustment Valves Coolant Air Adjustment Valve Water Drive Air Water Interface Board Drive Air Pressure Sensor © Midmark Corporation 2012 Drive Air Bleed Off Valve Air Proportional Valve 28 Water Proportional Valve Bypass Adjustment Valves Bypass Toggles Master Switch (under unit) 004-0928-00 [Revised: 2/1/2016 Component Locations - continued... Master Switch supplies air to all components when ON. Endodontic Solenoid - electronically switches the drive air and coolant air to the Bien Air handpieces Off and On. Water Pilot Solenoid - electronically switches the water On (open valve) or Off (close valve). Air Proportional Valve - acts as an electronic needle valve, adjusting drive air flow based on signals received from the foot pedal control via the PC Board. Brake Solenoid - electronically switches the brake On (open valve) and Off (close valve) via the brake valve. Water Proportional Valve - acts as an electronic needle valve, adjusting water flow based on signals received from the foot pedal control via the PC Board. Brake Valve - opens or closes as signaled by the Brake Solenoid. Water Valve - opens or closes as signaled by the Water Pilot Solenoid. Drive Air Bleed Off Valve - this valve has a fabric washer that allows residual air in the drive air lines to bleed off. Control panel - (Adjustment knobs and switches inside delivery unit) Syringe Adjustment Valves - turn these needle valves to increase or decrease the air and water flow to the syringe. These manual adjustments are active all the time (there is no software controlled operation of these valves). Pressure Sensor - the pressure sensor receives a signal input from the drive air foot control. Refer to Interface Board Coolant Air Adjustment Valve - use this needle valve to increase or decrease the coolant air flow to all the handpieces (there is no software controlled operation of this valve). Integration Control Module® - Refer to ICM Interface Board - Refer to Interface Board Bien Air Board - control board for the Bien Air handpieces. Reference Bien Air literature for more detailed information. Bypass Adjustment Valves - turn the needle valves to increase or decrease the air or water flow to the handpieces when toggled to the BYPASS MODE. Air Manifold-distributes air to active devices. Bypass Toggles - use these toggle switches to select the operation mode of the Water or Drive Air controls. In NORMAL MODE, the software, as directed by the control screens, controls the delivery of air and water to the handpieces. In BYPASS MODE, software controls are bypassed and the user manually controls the delivery of air and water to the handpieces using the bypass adjustment valves on the Control Panel. © Midmark Corporation 2012 Equipment Alerts The Air and Water Proportional valves work with EVERY smart handpiece. The Drive Air Bleed OFF valve is critical to optimal operation of many handpieces. 29 004-0928-00 [Revised: 9/19/12] Manual Shut-Off Valves for Air and Water Supply Pressure Regulators Valves Use manual shut-off valves to stop the facility supplied air and water. Use pressure regulator valves to control the air and water pressure supplied to delivery instruments. Recommended Settings: City Water Regulator Gauge Setting 30 psi Air Pressure Regulator Gauge Setting 80 psi Optional City Water Gauge Optional City Water Regulator Adjustment Knob Shut-off Valves Rotate clockwise 1/4 turn to Shut off. Air Regulator Adjustment Knob Pressure regulator adjustment... Water Manual Shut-off Valve 40 A) B) C) 60 3 2 4 20 5 80 1 6 0 0 100 7 Pull up knob and turn to adjust. Watch regulator gauge as you turn knob to achieve desired setting Push knob DOWN to lock. Air Regulator Gauge Air Manual Shut-off Valve Turn Clockwise for more pressure Turn Counter-Clockwise for less pressure Equipment Alert Delivery components were designed to operate at the recommended settings. Poor performance or damage to equipment may result if recommended settings are not maintained. 4 80 5 6 10 0 7 0 DA3027i © Midmark Corporation 2012 30 004-0928-00 [Revised: mo/dd/yr] Master Switch Master switch supplies air to all delivery components when ON. Purple tubing supplies 80 - 100 psi to the master switch from the air pilot valve in the J-box. When Mater Switch is ON, 80 - 100 psi air is supplied thru red tubing to both the air and water pilot valves in the J-Box. Air Pilot Valve J-Box 1/4 YL 80 PSI 1/8 RD 1/8 PR Supply Air Water Pilot Valve 30 PSI Supply Water © Midmark Corporation 2012 31 004-0928-00 [Revised: 1/8/14] Brake / Water Pilot Solenoid Valve Assembly Other Solenoid Valves This dual solenoid valve assembly gets electronic signals from the interface board to initiate brake and water pilot valve actions: Reference the wiring or tubing diagrams to locate specific solenoid valves used on this unit. All function in the same way as the valve shown here. Brake Solenoid - electronically switches the brake valve On (open valve) and Off (close valve). Endodontic Solenoid - electronically switches the pilot valves for drive air and coolant air to the Bien Air handpieces On or Off. This valve is a Normally Open valve, meaning, the electronic signal CLOSES the valve while no signal allows the valve to be OPEN. Water Pilot Solenoid - electronically switches the water pilot valve On (pilot valve open) or Off (pilot valve close). In turn the water pilot valve sends an air signal which turns the water valve On and Off. Optional valves - located in a cuspidor. Rinse / Fill Solenoid Valve Assembly - another dual solenoid valve assembly that exists in the optional cuspidor Rinse Solenoid - electronically switches the bowl rinse valve On (open valve) and Off (close valve) Fill Solenoid - electronically switches the cup fill valve On (open valve) or Off (close valve). Light only used on earlier models Red LED indicator illuminates when the solenoid valve is ON Electronic Connections to Interface Board © Midmark Corporation 2012 32 004-0928-00 [Revised: 2/1/2016] Interface Board J13 J13 To Endo BK Valve RD Display J2 Equipment Alert Use care to prevent static discharge when handling PC boards. J4 J4 BK Flush RD BK RD Flex J6 Water BK RD BK RD Air 12V LED +5V LED +12V SCALER +5V VM GND PTA1 RELAY ELEC SYR CURING (NOT HP HEAT USED) J3 24 VAC 24 VAC COM 24 VAC COM 24 VAC COM J6 How the Interface Board works: Inputs: 24 VAC COM The Air Pressure Sensor receives drive air (5-80 psig) when the footpedal is pressed. COM 24 VAC GND SETTING ENABLE BOOST Outputs: Electronic signals to Air and Water Proportional valves, Flex Arm Brake, Endodontics and Flush solenoids. Voltages to handpieces. AIR/ PRESSURE SENSOR J11 © Midmark Corporation 2012 J10 33 004-0928-00 [Revised: mo/dd/yr] Verifying Output Voltages from the Interface Board Equipment Alert Use care to prevent static discharge when handling PC boards. To read the output voltage to the proportional air valve... A) B) C) D) Pull a handpiece that uses air (Bien Air, turbine, scaler, etc.). Set your meter to read VDC ( ). Insert the meter’s probes into test points shown for the Air Proportional Valve signal (J6 /Air Side on Interface Board). Probes must make contact with terminals on wires to get a valid reading. Press the foot pedal full down and watch the reading on your meter. A reading between 0 and 12 volts indicates the interface board output is working properly. Note: The meter reading will vary dependent on the air volume setting for the pulled handpiece. If the air setting is 50% the reading will be 6.00 VDC. If the air setting is 100% the reading will be 12 VDC and so on. Note: This method, modified for handpieces using water, can also be used to read the output voltage to the water proportional valve, using J6/Water Side test points. Note This method can also be used to read output voltages at the J13 and J4 connectors. These readings will either be 0 VDC (when component is OFF) or 12 VDC (when component is ON). See previous page to locate specific Interface Board outputs. Air Side Water Side © Midmark Corporation 2012 34 004-0928-00 [Revised: mo/dd/yr] Integration Control Module® (ICM) LEDs - light when e-field sensors are activated Display Ribbon Cable Ethernet USB Host Port USB Device Port LEDs - light when handpiece holder sensors are activated Control Pad Ribbon Cable LIN WH BK RD BL BR YL GN OR Display Interface Harness Connects to J2 on Interface Board © Midmark Corporation 2012 35 004-0928-00 [Revised: mo/dd/yr] Handpiece Configurations and Holder Positions Holder positions... Functionality of a handpiece depends on the controls programmed to it. Controls are assigned to the handpiece through its holder position. Position numbers are stamped inside the unit frame and correspond with the six position holders as shown. (Four position holder positions are also stamped in each unit. The /number is the four position number. A “-” indicates an unused position) Stamped Position Numbers Holder Positions Equipment Alert When properly positioned, handpiece tubing will always drape straight down from the delivery unit to the holder position without crossing over other tubing. Adding a New Handpiece / Handpiece Reassignment... A) A new handpiece must be assigned to a holder position using the Handpiece Assignment Screens. Click here to see how to verify or change handpiece assignment. © Midmark Corporation 2012 36 004-0928-00 [Revised: mo/dd/yr] Air / Water Quick Connects Water Bottle Selector / Toggle Switch Quick connects are used to provide air and water to assistant’s unit handpieces. The standard Air toggle switch is used to turn air supplied to the water bottle OFF/ON. The optional City Water selector toggle is used to select either city water or bottle water for the delivery system. Reference Water Bottle Tubing Diagrams Standard Air Toggle Switch O-ring Console Air Water Optional City Water Selector Toggle In-line regulator LR © Midmark Corporation 2012 37 004-0928-00 [Revised: mo/dd/yr] Adjusting Handpiece Actuators, Arm Tension and E-Field Sensors Each smart handpiece has an actuator assembly with an optical sensor that detects whether the handpiece is at rest or is pulled. Actuator assemblies are oriented differently on the Continental-Style Unit and the optical sensor operates thru a wire linkage as handpieces are pulled. The wiring and tubing connections are the same as on the standard unit. E-field sensors are present at each of the break release touch indentations. They signal the software that the sensor is closed. See ICM. Tension on the Continental-Style Unit arms can be adjusted with an Allen wrench as shown below. Remove the metal cover for better access to the adjustment. Standard Unit Continental Unit Optical Sensor (one shown connects to HP2 on ICM) Air OUT 3 way, N.C. valve Handpiece Actuator Assembly Handpiece Actuator Assembly Air IN Air OUT Top Cover Air IN Metal Cover E-field Sensor E-field Sensor (one shown connects to J10 ICM) Arm Tension Adjustment More Tension Less Tension © Midmark Corporation 2012 38 004-0928-00 [Revised: 11/3/14] Water Controls Multiple control inputs affect handpiece water outputs for the Elevance Delivery systems. This chart relates how, in general, the setting of each water input control changes the water output at the delivery unit handpiece. The Bien Air handpieces and Scalers have specific water behavior requirements controlled by the Integration Control Module® (ICM) under NORMAL operation. See the folowing page for more details on the ICM control overrides that occur for the Bien Air handpieces in ENDO mode and for all Scaler handpieces. Water Control Inputs: Integration Control Module (ICM) ON or OFF Water Button Override (On Unit or Assistant’s Unit) Water Outputs: Bypass Toggle Switch (Toggle setting) Normal OFF --- Normal OFF Bypass ON (delivered via:) OFF None ON ON (via Foot Control Rheostat) Bypass Adjustment Valve OFF OFF None ON ON (via Foot Control Rheostat) Water Proportional Control Valve Setting OFF OFF None ON ON (via Foot Control Rheostat) Bypass Adjustment Valve OFF ON (via Water Override Button) ON ON (via Water Override Button / Foot Control Rheostat) OFF ON (via Water Override Button) ON ON (via Water Override Button / Foot Control Rheostat) ON Bypass © Midmark Corporation 2012 Water Volume is Controlled by OFF Normal ON At the Handpiece the Water is: OFF Bypass ON Foot Control Water Selector Switch Water ON or OFF 39 Water Proportional Control Valve Setting Bypass Adjustment Valve 004-0928-00 [Revised: 7/29/14] Bien Air and Scaler Water Controls Some handpieces have specific water behavior requirements. The control software overrides the button and switch controls when necessary to meet these requirements. Use these charts to determine what the water output will be at each of the handpieces under the control input settings shown. Water Controls for Bien Air Handpieces Software overrides controls to force Water OFF when Bien Air operates in ENDO MODE only Control Inputs: Output: Water Button Override on ICM (Screen reads Water:) Water Button Override on Assistant’s Unit Control Pad Water buttons work as a single control input Water Selector Switch on Foot Control Control Screen (Mode) At the Handpiece the Water is: On Blue LED ON Water ON Oper ON On Blue LED ON OFF Oper ON Normal LED OFF Water ON Oper ON Normal LED OFF OFF Oper OFF Off LED OFF OFF Endo OFF Water ON LED OFF LED ON Water Controls for Scaler Handpieces Software overrides controls to force Water ON when scalers operate Control Inputs: Equipment Alert When the control screen water volume is set to 0%, the control screen graphic displays OFF in the triangle and delivers no water to the handpiece. Water Button Override on ICM (Screen reads Water:) Output: Water Button Override on Assistant’s Unit Water buttons work as a single control input Water Selector Switch on Foot Control At the Handpiece the Water is: On Blue LED ON Water ON ON On Blue LED ON OFF ON On LED OFF Water ON ON On LED OFF OFF ON Water ON LED OFF © Midmark Corporation 2012 40 LED ON 004-0928-00 [Revised: 7/29/14] Flex Arm Adjustments Console Mount To adjust flex arm drift... A) Loosen screw on end cap and slide off arm cover. B) Slide cover off flex arm mounting channels. C) Adjust jam nut. Stop Screw Note: Tighten jam nut if flex arm drifts DOWN Loosen jam nut if flex arm drifts UP. Drag Adjustment Screw Flex Arm Drift Adjustment Drag Adjustment Screws LR Mount Mounting Bolt (Drag Adjustment) Jam Nut © Midmark Corporation 2012 41 004-0928-00 [Revised: mo/dd/yr] Programming the Cuspidor Functions Cup Fill... Press cup fill button to activate the cup fill function. Press and hold button after a cup fill to “top off” cup. Bowl Rinse... Press bowl rinse button to activate the bowl rinse function. Note: The default bowl rinse function allows water to run for 15 seconds then stops. Note: Note: The default cup fill function allows water to run for 5 seconds then stops. The “top off” function remains active for only 60 seconds after the cup fill function. Bowl Rinse Button Cup Fill Button Program a new time for the cup fill function... A) Press and release program button. Wait to hear a beep to confirm it is in program mode.. B)Press and hold cup fill button for the desired amount of cup fill time. C) Listen for two beeps to confirm the program. Program a new time for the bowl rinse function... A) B) C) Press and release program button. Wait to hear a beep to confirm it is in program mode. Press and hold the bowl rinse button for the desired amount of bowl rinse time. Listen for two beeps to confirm the program. Cuspidor Lockout... Tap program button three times to activate cuspidor lockout. Listen for a beep to confirm that the lockout is active. Program Button © Midmark Corporation 2012 42 Tap program button three times to inactivate cuspidor lockout. Listen for two beeps to confirm the lockout is inactive. 004-0928-00 [Revised: mo/dd/yr]
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