Troubleshooting Guide: Elevance Delivery Systems Contents Description / Links

Troubleshooting Guide: Elevance Delivery Systems Contents Description / Links
Troubleshooting Guide: Elevance® Delivery Systems
FOR USE BY MIDMARK TRAINED TECHNICIANS
Contents
Description / Links
Troubleshooting Charts
ICM Screens
Assistant’s Unit Instruments (Elevance & European)
Handpieces
Cuspidor
Bien Air Handpieces
Flex Arm Assembly
Scaler Handpieces
ICM Error Codes
Air Turbines and Curing Lights
Component Locations and Access
Component Locations
Access to Delivery Components
Integration Control Module (ICM)
ICM Overview
Satelec Scaler Control Screen
Home, User Selection & Software Version
Error Screens
User Preferences
User Setup Menu (NEW for v1.2..x)
Using Control Screens - Bien Air Electric Motor
Screens
Flush Operations
Air Turbine Control Screen
Configuration / Handpiece Assignment
Dentsply Cavitron Scaler Control Screen
Diagnostics Screens
Air and Water Supply Regulators and Shut-Offs
Handpiece Configurations and Holder Positions
Master Switch
Air / Water Quick Connects
Brake / Water Pilot Solenoid Valve Assembly
Water Bottle Selector / Toggle Switch
Other Solenoid Valves
Adjusting Handpiece Actuators, Arm Tension and
E-Field Sensors
®
Control Pad and Screens
(Includes all ICM Software versions)
Adjustments / Repair Procedures
Interface Board
Water Controls
Bien Air and Scaler Water Controls
Verifying Output Voltages from the Interface Board
Flex Arm Adjustments
Integration Control Module® (ICM)
Programming the Cuspidor
© 2012 Midmark Corp. | 60 Vista Drive Versailles, OH 45380 USA | 1-800-643-6275 | 1-937-526-3662 | midmark.com
1
004-0928-00 [Revised 2/1/16]
Style B
Troubleshooting Chart: Elevance Delivery Systems - ICM Screens
Problem
Integration Control
Module® (ICM) screen is
not functioning.
Symptom
Screen is black.
Probable Cause
No power.
No Air.
Screen is white.
Unit control pad buttons
are not responding.
Wrong screen displays for
the handpiece pulled.
Pressing any arrow button does
nothing.
Check
System plugged into power supply at J-box.
Plug system into power supply.
Power cord damaged.
Replace damaged power cord.
Manual Air shutoff in J-box is OFF or is
malfunctioning.
Turn manual air shutoff valve ON.
Contact licensed plumber to replace
manual shut-off valve.
Facility air supply (compressor).
Connect or turn ON facility air supply.
Master switch OFF or malfunctioning.
Flip switch ON. Read air PSI input and
output at master switch to determine if
switch is bad.
Turn master switch ON or replace a
faulty master switch.
Screen in sleep mode (black).
Pull smart handpiece or press a button on
the control pad. (Stepping on the footpedal
also wakes the display if the last screen
displayed had an air setting.)
Activate ICM.
Display ribbon cable is disconnected
from ICM.
Remove top cover on delivery and flip it over
to access the ICM.
Secure (re-seat) ribbon cable
connection to display.
See ICM
Faulty ICM.
Cycle power to system. (Flip Master switch
OFF and ON.)
Replace ICM.
Display ribbon cable is not securely
attached to display screen.
Remove top cover on delivery and flip it over
to access the ICM.
Secure (re-seat) display ribbon cable
connection.
See ICM
Connections to ICM loose or
damaged.
Remove top cover on delivery and flip it over
to access the ICM.
Reconnect or replace damaged
connector harnesses.
Faulty ICM.
Cycle power to system. (Flip Master switch
OFF and ON.)
Replace ICM.
Control pad ribbon cable loose.
Remove top cover on delivery and flip it
over to check control pad to display ribbon
connector.
See ICM
Faulty ICM.
Cycle power to system. (Flip Master switch
OFF and ON.)
Replace ICM.
Software locked up.
Cycle power to system. (Flip Master
switch OFF and ON.)
Pulled a new handpiece but
screen still shows the last
handpiece’s screen.
Pulled handpiece is not software
controlled “smart”.
Most syringes, cameras and curing
lights do not have control screens.
Pulled handpiece does not work.
Handpiece not configured properly.
Press
+
to enter the handpiece
assignment screen.
© Midmark Corporation 2012
Solution
2
See Reconfigure handpiece to proper
position.
004-0928-00
[Revised: 9/19/12]
Troubleshooting Chart: Elevance Delivery Systems - ICM Screens
Problem
Flush screen appears
unexpectedly.
Symptom
Flush screen appears when a
handpiece is pulled.
Probable Cause
More than one handpiece actuator is
active.
Check
Solution
Make sure every handpiece is properly
seated in its holder.
highlight to EXIT.
Press
Look in lower right-hand corner - which
numbers, if any, are shown as active
handpieces?
Cannot exit out of flush
screen.
Flush screen remains on display
after handpieces are returned to
holders.
Handpiece holder sensor faulty.
Press
+
to enter input diagnostic
screens.
More than one handpiece actuator is
active.
Properly return handpieces to holders.
Replace faulty handpiece holder
sensor.
Make sure every handpiece is properly
seated in its holder.
highlight to EXIT.
Press
Screens appear in
a language I do not
understand.
Different user is selected.
Return handpiece and allow Home screen
to appear.
Press
+
Set Date and Time screen
appears when the unit is powered
ON.
Unit has not been powered up for an
extended time period.
New for v1.2.x
Date and time is incorrect or
showing XX:XX:XX
Unit power was not on for a sufficient
amount of time to charge the clock
circuity.
Date / time values were not modified
when presented on Set Date and
Time screen .
© Midmark Corporation 2012
3
Press
+
Press
to access the User Setup
and set the time and date.
Press
+
to select.
highlight through languages.
to enter the user
preferences screen.
Real time clock not
working
to select..
to move highlight to
Use
desired user.
Press
User preferences are set to a
non-preferred language.
to select.
to access the User Setup.
to select.
Leave unit power ON for at least 30
minutes to charge the clock circuitry.
Modify one of the Date /Time values on
the Set Date and Time screen to start
or re-start the real time clock.
004-0928-00
[Revised: 7/29/14]
Troubleshooting Chart: Elevance Delivery Systems - Handpieces
Problem
No handpiece works.
Syringe does not work.
Handpieces will not run.
One handpiece does not
run; all other handpieces
work properly.
Symptom
There is no water or air present
at any of the handpieces /
syringe(s).
Check
Solution
Master switch is OFF.
Master switch.
Toggle master switch ON.
Master switch is malfunctioning.
Check air pressure at master switch output
(1/8" Red tubing - 80 psi).
Replace faulty master switch.
See Master Switch
Air manual shutoff valve (in J-box) is
turned OFF or is malfunctioning.
Air manual shutoff valve must be ON.
Contact licensed plumber to replace
manual air shutoff valve.
Air pilot shutoff valve (in J-box) is
malfunctioning.
Check air pressure from air pilot shutoff (1/8"
purple tubing - 80 psi) .
If no air pressure:
Replace air pilot shutoff valve.
Reference J-box Supply Connections
Handpieces do not run or have
water. Syringe works properly.
Foot control throttle valve is
malfunctioning - stuck closed.
Disconnect 5/16” clear tubing from 5/16”
clear foot control tubing. Check air pressure.
If there no air pressure - replace foot
control assembly. Reference J-box
Supply Connections
Handpieces do not run or have
water. Syringe has water, but
no air.
Tubing from air regulator kinked,
blocked, damaged or disconnected.
Check 5/16” clear tubing (from foot control)
and 1/8” yellow tubing (umbilical to syringe)
for damage and proper connections.
Replace damaged tubing. Reconnect
any disconnected tubing.
Air regulator is set too low or
malfunctioning.
Air regulator output pressure should be 80
PSI.
Adjust air regulator. Clean or replace air
regulator if necessary.
Handpieces have water, but do
not run. Syringe works properly.
Damaged or disconnected drive air
tubing to delivery unit.
Check 5/16” clear tubing (from foot control)
and 5/16” clear tubing (to handpiece supply
drive air manifold) for damage and proper
connections.
Replace damaged tubing. Reconnect
any disconnected tubing.
One handpiece does not run or
have water; all other handpieces
work properly.
Handpiece actuator is malfunctioning
(stuck open) - keeping the kink valve
“kinked”.
Replace suspect valve with known working
valve.
Replace or adjust actuator assembly.
Kink valve is malfunctioning.
Watch kink valve when handpiece is
removed from holder. (It should “unkink”.)
If kink valve remains “kinked”:
Replace kink valve.
Kinked, blocked, damaged or
disconnected tubing in delivery unit.
Check 1/8” red tubing (pilot air manifold to
handpiece ON/OFF valve) and 1/8” purple
tubing (handpiece ON/OFF valve to kink
valve) for damage and proper connections.
Replace damaged tubing. Reconnect
any disconnected tubing.
Tubing kinked by unit covers or lid.
Remove tray, tray pad, lid and metal cover to
see if tubing is being kinked.
Reposition tubing so that covers do not
kink when put in place.
Drive air adjustment valve set too low
or malfunctioning.
Toggle air to BYPASS mode and turn
adjustment valve.
Increase air using air adjustment valve.
Replace air adjustment valve if
necessary.
Air proportional valve set too low or
malfunctioning.
Use control screens to adjust air volume for
the problem handpiece.
Replace air proportional valve if
necessary.
Kinked, blocked, damaged or
disconnected tubing in delivery unit.
Check 1/4” clear tubing (drive air manifold
to drive air adjustment valve) and 1/4” clear
tubing (drive air adjustment valve to kink
valve) for damage and proper connections.
Replace damaged tubing. Reconnect
any disconnected tubing.
One handpiece does not run,
but has water and air; all other
handpieces work properly.
© Midmark Corporation 2012
Probable Cause
4
004-0928-00
[Revised: mo/dd/yr]
Troubleshooting Chart: Elevance Delivery Systems - Handpieces
Problem
No water to handpieces or
syringe. Handpieces run
properly.
Symptom
Probable Cause
Solution
With water selector valve (City
/ Bottle toggle switch) in either
position, there is no water to
handpieces or syringe.
Damaged or disconnected tubing.
Check 1/8” blue tubing (water selector valve
to water valve in delivery head) for damage
and proper connections.
Replace damaged tubing. Reconnect
any disconnected tubing.
Water selector valve malfunctioning
Disconnect “out-going” water line from water
selector valve and check for water pressure.
If there is no water pressure - replace
water selector valve.
Reference Tubing Diagram
With water selector valve (City
/ Bottle toggle switch) in CITY
position, there is no water to
handpieces or syringe.
Water selector valve malfunction.
Disconnect incoming City water line from
water selector valve and check for water
pressure.
If there is water pressure- replace water
selector valve.
Manual shutoff valve (in J-box) for
WATER is turned OFF.
Manual shutoff valves must be ON.
Contact licensed plumber to replace
manual shutoff valve.
Water regulator valve (in J-box) is set
too low or malfunctioning.
Water regulator output pressure should be
set to 30 PSI.
Adjust water regulator. Replace water
regulator if necessary.
Water pilot shutoff valve (in J-box) is
malfunctioning.
Disconnect 1/8" blue tubing (from water pilot
shutoff valve) and check for water pressure.
If there is no water pressure- replace
water pilot shutoff valve.
Damaged or disconnected tubing.
Check 1/8" blue tubing (water regulator in
J-box to water selector valve).
Replace damaged tubing. Reconnect
any disconnected tubing.
BOTTLE position functions
properly.
With water selector valve (City /
Bottle toggle switch) in BOTTLE
position, there is no water to
handpieces or syringe.
CITY position functions properly.
Water bottle is empty.
Fill water bottle.
Water bottle o-ring damaged or
missing.
Check for air leaking from top of water
bottle.
Replace water bottle o-ring or quick
connect assembly.
Water bottle air in-line regulator
malfunction.
Check for air on both sides of the regulator.
Replace regulator if necessary.
Reference Tubing Diagram
Damaged or disconnected tubing.
Check 1/8" yellow tubing (water bottle inline
air regulator to water bottle cap).
Replace damaged tubing. Reconnect
any disconnected tubing.
Check 1/8" blue tubing (water bottle cap to
water selector valve).
Replace damaged tubing. Reconnect
any disconnected tubing.
Disconnect 1/8" blue tubing (from water
bottle) from the water selector valve and
check for water pressure.
If there is water pressure- replace
water selector valve.
Reference Tubing Diagram
Water selector valve malfunctioning.
© Midmark Corporation 2012
Check
5
004-0928-00
[Revised: 9/19/12]
Troubleshooting Chart: Elevance Delivery Systems - Handpieces
Problem
No water to handpiece(s).
Syringe works properly.
Water leaks from
handpiece when pulled
from holder.
Symptom
Probable Cause
Check
Water Selector Switch on foot control
or water button on control pad has
water turned OFF.
Check Water Selector Switch on foot control
and water button on control pad..
Use Water Selector Switch on foot
control to turn water ON. And/or use
water button to turn water ON.
Water Selector Switch on foot control
is malfunctioning.
Check water pressure at output of coolant
water bypass toggle valve.
Replace foot control assembly. (Valves
are not replaceable.)
Water proportional valve.
Flip water toggle to BYPASS open water
adjustment valve. (Water Selector Switch on
foot control or water button must be ON).
If water comes out: check voltage to water
proportional valve. If voltage present, water
proportional valve is bad.
If no water comes out: Water valve is bad.
Replace water proportional valve.
Damaged or disconnected tubing.
Check 1/8" orange tubing (from umbilical).
Replace damaged tubing. Reconnect
any disconnected tubing.
Handpiece runs, but there is no
water to that handpiece. Other
handpieces work properly.
Damaged or disconnected tubing.
Check 1/8" blue tubing (water supply to kink
valve) and (kink valve to handpiece).
Replace damaged tubing. Reconnect
any disconnected tubing.
When any handpiece is pulled,
water comes out without pressing
footpedal.
Water toggle valve malfunction
- bleed port clogged, (pressure
remaining in air line).
All handpieces run and syringe
works properly, but there is no
water to any of the handpieces.
Kink valve malfunctioning
Replace water valve.
Replace kink valve if necessary.
Disconnect orange signal line and check
for residual air pressure (residual pressure
indicates bleed port is not working)
Water pilot valve is malfunctioning stuck open.
Residual pressure in drive air line.
© Midmark Corporation 2012
Solution
6
Replace foot control assembly.
Replace water pilot solenoid.
Check LED on water solenoid pilot valve.
If it remains ON for more than a sec. or two
after handpiece is returned, drive air bleed
needs adjustment.
Adjust drive air bleed off valve.
004-0928-00
[Revised: 9/19/12]
Troubleshooting Chart: Elevance Delivery Systems - Handpieces
Problem
All handpieces run, but do
not function properly.
Symptom
Check
Solution
Water sputters when handpiece
is used.
Air in lines.
Check for air in coolant lines.
Perform a flush operation.
See Flush Operations.
With water selector valve (City
/ Bottle toggle switch) in either
position, water pressure is too
low at all handpieces.
Twisted / damaged tubing.
Check 1/8" blue tubing (water selector valve
to water supply manifold in delivery unit).
Replace damaged tubing. Reroute
tubing if necessary.
Water setting too low or proportional
valve clogged.
Use controls screens to adjust water setting
for handpiece(s).
Clean or replace water proportional
valve.
Proportional air connector loose on
the interface board.
J6 connector on the interface board.
See Interface Board.
Water adjustment valve set too low or
malfunctioning.
Toggle water to BYPASS mode and turn
water adjustment valve.
Increase water using adjustment valve.
Replace valve if necessary.
With water selector valve (City
/ Bottle toggle switch) in CITY
position, water pressure is
too low at all handpieces &
syringe(s). In BOTTLE position,
water pressure is normal.
Water regulator setting is too low.
Water regulator output pressure should be
set to 30 PSI.
Adjust water regulator to 30 PSI.
Clean or replace regulator if necessary
Toggle to BYPASS mode.
If water pressure is still too low, check water
regulator in J-box
Adjust or replace water regulator if
necessary.
Twisted / damaged tubing.
Check 1/8" blue tubing (selector valve to
water regulator in J-box).
Replace damaged tubing. Reroute
tubing if necessary.
With water selector valve (City /
Bottle toggle switch) in BOTTLE
position, water pressure is
too low at all handpieces &
syringe(s). In CITY position,
water pressure is normal.
Twisted / damaged tubing.
Check 1/8" yellow tubing (water bottle in-line
air regulator to water selector valve).
Replace damaged tubing. Reroute
tubing if necessary.
Check 1/8" blue tubing (water bottle cap to
water selector valve).
Replace damaged tubing. Reroute
tubing if necessary.
Water bottle o-ring leaking.
Check for air leaking from top of water
bottle.
Replace water bottle o-ring or quick
connect assembly.
While one handpiece is in use,
one or more other handpieces
run while in holders.
Handpiece is not in holder properly.
Check kink valve. If it is “unkinked”, make
sure handpieces are fully stowed in holders.
Place handpiece in holder properly.
Handpiece actuator assembly is out
of adjustment.
Check to see if handpiece actuator
assembly activates when handpiece is
inserted in holder.
Adjust handpiece actuator valve
assembly to properly activate.
Handpiece actuator assembly valve
is malfunctioning - stuck closed.
Check to see if kink valve of unused
handpiece is “unkinked” even though
handpiece is in holder.
Replace handpiece actuator assembly
valve.
Kink valve is malfunctioning.
Check to see if kink valve is working
properly.
Replace kink valve if necessary.
Drive air throttle valve is
malfunctioning - bleed port is
clogged.
Disconnect 5/16” clear tubing from foot
control tubing (in J-box). Check for residual
air pressure. (Residual air pressure indicates
bleed port is not working).
Replace foot control assembly.
Residual pressure in drive air bleed
off fitting.
Disconnect 1/8” clear tubing from drive
air bleed off fitting (in unit). (Residual air
pressure indicates bleed fitting is out of
adjustment or bad).
Adjust or replace drive air bleed off
fitting.
Handpiece runs momentarily
after it is removed from the
handpiece holder even though
footpedal is not pressed.
© Midmark Corporation 2012
Probable Cause
7
004-0928-00
[Revised: 9/19/12]
Troubleshooting Chart: Elevance Delivery Systems - Handpieces
Problem
Symptom
Probable Cause
Check
All handpieces run, but do
not function properly.
All handpieces run, but do
not function properly.
- continued
Master switch is turned OFF, but
kink valves do not “unkink”.
Drive air footpedal valve is
malfunctioning - bleed port is clogged
allowing pressure to remain in drive
air line.
Disconnect 1/4” clear tubing from 1/4” grey
foot control tubing (in J-box). Check for
residual air pressure. (Residual air pressure
indicates bleed port is not working).
Replace foot control assembly.
Master switch malfunctioning - stuck
open.
Replace suspect master switch with known
working switch.
Replace master switch.
Coolant air adjustment valve adjusted
too low or malfunctioning.
Adjust and check coolant air adjustment
valve.
Adjust / replace coolant air adjustment
valve.
Reference Delivery Unit Tubing
Diagram
Damaged or disconnected tubing.
Check 1/8” tubing (coolant air adjustment
valve to delivery unit) and 1/8” green
tubing (coolant air adjustment valve to
all handpieces) for damage and proper
connection.
Replace damaged tubing. Reconnect
tubing if necessary.
Damaged or disconnected tubing.
Check 1/4 (to 1/8”) yellow tubing (syringe
air adjustment valve in delivery unit to
J-box) and 1/8” yellow tubing (syringe air
adjustment valve to syringe) for damage and
proper connection.
Replace damaged tubing. Reconnect
tubing if necessary.
Syringe adjustment valve may be
closed or bad.
Check syringe adjustment valve.
Open or replace syringe adjustment
valve.
Delivery system off
Delivery system must be on for water to
have pressure
Turn ON master switch.
Water selector valve is
malfunctioning.
Remove outgoing water line from water
selector valve, and check if water is present.
If no water is present:
Replace water selector valve.
Damaged or disconnected tubing.
Check 1/8” blue tubing (water selector valve
to syringe) and 1/8” blue tubing (to water
quick connect) for damage and proper
connections.
Replace damaged tubing. Reconnect
tubing if necessary.
Coolant air only is not working.
Handpieces work properly;
Syringe has no air.
No water to syringe or
water quick connect.
Syringe has no air.
With water selector valve (City/
Bottle toggle switch) in either
position, no water is present at
syringe or water quick connect.
With water selector valve (City/
Bottle toggle switch) in BOTTLE
position, no water is present at
syringe or water quick connect. In
CITY position, water is present.
With water selector valve (City/
Bottle toggle switch) in CITY
position, no water is present at
syringe or water quick connect.
In BOTTLE position, water is
present.
© Midmark Corporation 2012
Solution
Water bottle is empty.
Fill water bottle with distilled water.
Damaged or disconnected tubing.
Check 1/8” blue tubing (water bottle to
water selector valve) for damage and proper
connection.
Replace damaged tubing. Reconnect
tubing if necessary.
Water selector valve is
malfunctioning.
Replace valve with known working valve.
Replace water selector valve.
Reference Tubing Diagram
Water manual shut-off valve in J-box
is turned off or malfunctioning.
Check that water manual shut-off valve is
ON.
Contact licensed plumber to replace
manual shut-off valve.
Damaged or disconnected tubing.
Check 1/8" blue tubing (air regulator in J-box
to water selector valve) for damage and
proper connections.
Replace damaged tubing. Reconnect
tubing if necessary.
Water selector valve is
malfunctioning.
Replace valve with known working valve.
Replace water selector valve.
Reference Tubing Diagram
8
004-0928-00
[Revised: 9/19/12]
Troubleshooting Chart: Elevance Delivery Systems - Bien Air Handpieces
Problem
Bien Air handpiece does
not work.
Symptom
Bien Air handpiece is pulled but
Bien Air screen does not appear.
All the other handpieces
work OK.
Probable Cause
Check
Handpiece in the wrong holder
position.
Does tubing in holder align with proper
opening in the bottom of the unit.
Handpiece actuator assembly sensor
faulty.
Press
Handpiece not configured correctly.
+
Solution
See Place handpiece in the correct
holder position.
to enter input diagnostic
screen.
Press
+
to enter the handpiece
assignment screen.
Bien Air handpiece is pulled,
Bien Air screen appears but
handpiece does not work.
Error message. E202: Bien Air
Motor Phase missing displays on
screen.
LED light on Bien Air
handpiece not working.
Handpiece works OK but
LED lights does not come on.
Check 1/8” clear tubing to Bien Air board.
Clear blockage, repair / replace
damaged tubing as necessary.
Electrical connections have come
loose.
Verify electrical connections:
1 - Bien Air board to Interface board.
2 - Bien Air transformer to Bien Air board.
3 - Bien Air transformer to Interface board.
4 - Bien Air board to handpiece.
Reference Bien Air Electric Handpiece
Connection Illustrations
Bien Air handpiece motor not
attached.
Handpiece components.
Secure Bien Air motor onto handpiece.
Bien Air handpiece assembly
malfunction.
Reference ICM Error Codes chart for more
information
Contact Bien Air service representative
to service components.
Look for (light ON) indicator
on control screen.
Toggle the light ON, on the control
screen.
See Bien Air Screens.
Lights turned OFF on the Bien Air
control screen.
Electrical connectors and wiring.
Reference Bien Air Electric Handpiece
Connection Illustrations
LED light failure.
© Midmark Corporation 2012
See Reassign handpiece to the proper
position.
Air to Bien Air control board blocked.
Loose electrical connection.
*Bien Air Service Representative:
Replace faulty handpiece actuator
assembly sensor.
Contact Bien Air service representative
to service components.
www.bienair.com / USA: 1-800-433-2436 / INTERNATIONAL: +41 (0) 32 344 6464
9
004-0928-00
[Revised: mo/dd/yr]
Troubleshooting Chart: Elevance Delivery Systems - Scaler Handpieces
Problem
Cannot turn water off for
any scaler handpiece.
Symptom
Turning the water OFF at the
footswitch lever does nothing.
Probable Cause
This is a feature designed into the
unit for scaler operation.
Check
Solution
Water cannot be turned off when operating
a scaler.
Cavitron Scaler ONLY - Use control
on handpiece handle to increase or
decrease water volume, but it cannot be
turned off.
Satelec Scaler ONLY - Use edit screen
to increase or decrease water volume,
but it cannot be turned off.
Cavitron scaler does not
work.
Boost does not work on
Cavitron scaler.
Satelec Scaler does not
work.
LED light does not work on
Satelec scaler.
Cavitron scaler pulled, correct
screen displays but scaler does
not work.
Loose electrical connection.
Electrical connectors and wiring to and from
module in unit.
Reference Cavitron Scaler Connection
Illustrations
Cavitron scaler pulled, wrong
screen displays.
Handpiece in the wrong holder
position.
Does tubing in holder align with proper
opening in the bottom of the unit.
See Place handpiece in the correct
holder position.
Handpiece not configured correctly.
Must be configured to CAVITRON
scaler.
Press
Boost is only available when the
intensity is 35% or less AND the foot
pedal is pressed fully down.
Read the boost status indicator at the
bottom of the control screen to determine
when boost is available.
Boost power not available.
Electrical connector to boost power coming
from interface board loose.
Reference Cavitron Scaler Connection
Illustrations
Satelec scaler pulled, correct
screen displays but scaler does
not work.
Loose electrical connection.
Electrical connectors and wiring to and from
module in unit.
Reference Satelec Scaler Connection
Illustrations
Satelec scaler pulled, wrong
screen displays.
Handpiece in the wrong holder
position.
Does handpiece tubing align to proper
numbered opening in the bottom of the unit.
See Place handpiece in the correct
holder position.
Handpiece not configured correctly.
Must be configured to SATELEC
scaler.
Press
Not all models have LED lights.
Do you have the LED model handpiece and
control module?
Loose electrical connection.
Electrical connectors and wiring.
Boost feature does not activate.
No light.
LED light failure.
© Midmark Corporation 2012
+
to enter the handpiece
assignment screen.
+
to enter the handpiece
assignment screen.
Reassign handpiece to the proper
position.
Reassign handpiece to the proper
position.
Reference Satelec Scaler Connection
Illustrations
Replace Satelec Scaler handpiece.
10
004-0928-00
[Revised: mo/dd/yr]
Troubleshooting Chart: Elevance Delivery Systems - Air Turbines and Curing Lights
Problem
Air Turbine handpiece has
no air.
Air turbine not working.
Symptom
No air at handpiece.
Air turbine handpiece pulled,
wrong screen displays.
Probable Cause
Check
Solution
Improper air setting.
Look at screen display air turbine settings,
Set air volume to something greater than 0.
Use control screen to increase air
volume setting.
Air proportional valve electrical
connections.
Cycle power to the unit. Look for LEDs to
light on interface board.
Power is not getting to the interface
board if no LEDs light.
Check connections at interface board.
Secure harness, module and interface
board connections.
Interface board not outputting voltage to air
proportional valve.
Verify output voltage at the Air
Proportional Valve connector (J6 /Air
Side).
Malfunctioning air proportional valve.
Toggle air to BYPASS mode and test. If
air turbine has air in BYPASS mode,
proportional air valve is bad.
Replace air proportional valve.
Handpiece in the wrong holder
position
Does tubing in holder align with proper
opening in the bottom of the unit.
Place handpiece in the correct holder
position.
Handpiece not configured correctly.
Press
+
to enter the handpiece
assignment screen.
Reassign handpiece to the proper
position.
Curing Light does not
work.
Curing light pulled but light does
not come on.
Loose electrical connections.
Connections to interface board and module
in unit.
Reference Curing Light Connection
Illustrations
Illuminated Handpiece
does not work.
Handpiece does not light.
Transformer disconnected.
In J-box, tab connections or plug to
transformer loose.
Secure tab connectors and plug to
transformer. Reference Air Turbine
/ Illuminated Handpiece Connection
Illustrations
Loose connection or wire in unit.
Connections to module in unit.
Reference Air Turbine / Illuminated
Handpiece Connection Illustrations
Handpiece in the wrong holder
position
Does tubing in holder align with proper
opening in the bottom of the unit.
Place handpiece in the correct holder
position.
Handpiece not configured correctly.
Press
+
to enter the handpiece
assignment screen.
© Midmark Corporation 2012
11
Reassign handpiece to the proper
position.
004-0928-00
[Revised: 9/19/12]
Troubleshooting Chart: Elevance Delivery Systems - Elevance Assistant’s Unit / European Assistant’s Unit
Problem
Assistant’s Unit Syringe
has no water.
Assistant’s Unit Syringe
has no air.
Saliva ejector or HVE does
not work.
Symptom
No water when syringe button at
the Assistants’s Unit is pressed.
No air when syringe button at the
Assistants’s Unit is pressed.
No suction.
Additionally for European
Assistant’s Unit’s ONLY
Control pad buttons do not
work.
© Midmark Corporation 2012
Chair does not move when
pressing up down controls.
Probable Cause
Check
Solution
Delivery system off
Delivery system must be on for water to
have pressure
Turn ON master switch.
Water bottle empty or water selector
switch not set properly.
Water bottle and City/ Bottle water selector
switch setting.
Fill water bottle or flip switch to correct
setting.
Flow control knobs under Assistant’s
unit head need adjustment.
Water control knob under Assistant’s Unit
head.
Rotate water control knob to increase
flow.
Damaged or disconnected tubing.
Check 1/8 blue tubing (water selector valve
to quick connect and to syringe).
Reconnect or replace damaged tubing.
Water selector valve is
malfunctioning.
Replace suspect valve with known working
valve.
Replace faulty water selector valve.
Reference Elevance Assistant’s Unit
Tubing Diagram
Reference European Assistant’s Unit
Tubing Diagram
Water manual shutoff valve is OFF or
malfunctioning.
Manual shutoff valve in J-box.
Turn manual shutoff valve ON. Contact
licensed plumber to replace faulty
manual shut-off valve.
Damaged or disconnected tubing.
Check 1/8 yellow tubing (air quick connect
and to syringe).
Reconnect or replace damaged tubing.
Air manual shutoff valve is OFF or
malfunctioning.
Manual shutoff valve in J-box.
Turn manual shutoff valve ON. Contact
licensed plumber to replace faulty
manual shut-off valve.
Central vacuum unit is OFF or
malfunctioning.
Check central vacuum unit.
Contact service provider for central
vacuum unit service if necessary.
Damaged or disconnected tubing.
Check 3/4” grey vacuum tubing (assistant’s
unit to central vacuum connection in J-box)
for damage and proper connections.
Replace damaged tubing. Reconnect
tubing if necessary.
Saliva ejector and/or HVE not placed
in slot properly.
Check to see if handpiece actuator
assembly activates when handpiece is
inserted in holder.
Adjust handpiece actuator valve
assembly to properly activate.
Bad board or broken wires.
Verify chair powered.
Power chair.
Check for broken wire in assistant’s head.
Replace wires.
Check if both LEDs on assistant’s head PC
Board are on.
Verify all wires are properly connected.
Replace PC Board if necessary.
12
004-0928-00
[Revised: 9/19/12]
Troubleshooting Chart: Elevance Delivery Systems - Cuspidor
Problem
No water at cup fill or bowl
rinse.
No water at cup fill.
No water at bowl rinse.
Water to bowl rinse runs
continuously.
© Midmark Corporation 2012
Symptom
Touching either touch control
does not produce water.
Touching cup fill touch control
does not produce water bowl
rinse works properly.
Touching bowl rinse touch control
does not produce water; cup fill
works properly.
Water to bowl rinse runs
continuously; Cup fill works
properly.
Probable Cause
Check
Solution
Manual shutoff valve (in J-box) for
WATER is turned OFF.
Manual shutoff valves must be ON.
Contact licensed plumber to replace
manual shutoff valve.
Water regulator valve (in J-box) is set
too low or malfunctioning.
Water regulator output pressure should be
set to 30 PSI.
Adjust water regulator. Clean or replace
regulator if necessary.
Damaged or disconnected tubing.
Check 1/4” blue tubing (J-box to cuspidor)
for damage and proper connections.
Reconnect or replace damaged tubing
if necessary.
Check 1/8” yellow tubing [cuspidor to
console (connection box under seat on LR
chair)] for damage and proper connections.
Reconnect or replace damaged tubing
if necessary.
Lockout feature is active.
See Cuspidor Lockout Feature
Deactivate lockout.
System disconnected.
Electrical connections.
Connect power.
E-field sensor connection loose or
sensor has come loose.
Remove bottom cover from cuspidor and
check electrical connectors from e-field
sensor to cuspidor PC board.
E-field sensor has a tab that fits into a slot to
hold in it place.
Reconnect loose connectors and/or
secure e-field sensor in mounting slot.
Cuspidor PC board bad.
Cycle power to the system (flip master
switch). If LED on water pilot solenoid stays
on continuously, PC Board may be bad.
Replace cuspidor PC board.
Reference Cuspidor Wiring Diagram
Cup fill pilot operated water valve
malfunctioning.
Replace valve with known working valve.
Try to flush any debris out of valve.
Replace valve if necessary.
Damaged or disconnected tubing.
Reference Cuspidor Wiring Diagram
Reconnect or replace damaged tubing
if necessary.
Cup fill E-field sensor malfunctioning.
E-field sensor to interface board connection.
Reference Cuspidor Wiring Diagram
Bowl rinse pilot operated water valve
malfunctioning.
Replace valve with known working valve.
Try to flush any debris out of valve.
Replace valve if necessary.
Damaged or disconnected tubing.
Reference Cuspidor Wiring Diagram
Reconnect or replace damaged tubing
if necessary.
Bowl rinse E-field sensor
malfunctioning.
E-field sensor to interface board connection.
Reference Cuspidor Wiring Diagram
Bowl rinse function may be
programmed incorrectly.
Reprogram the bowl rinse function.
See Program a new time for the bowl
rinse function...
Bowl rinse pilot operated water valve
malfunctioning.
Replace valve with known working valve.
Try to flush any debris out of valve.
Replace bowl flush water valve if
necessary.
Bowl rinse solenoid is malfunctioning.
Check LED indicator on water pilot solenoid.
Replace solenoid if indicator does not
light.
Cuspidor PC board bad.
Cycle power to the system (flip master
switch). If LED on water pilot solenoid stays
on continuously, PC Board may be bad.
Replace cuspidor PC board.
Reference Cuspidor Wiring Diagram
13
004-0928-00
[Revised: 9/19/12]
Troubleshooting Chart: Elevance Delivery Systems - Cuspidor
Problem
Cuspidor will not drain.
Symptom
Cuspidor bowl overflows.
Probable Cause
Check
Solution
Clogged strainer.
Remove strainer in cuspidor bowl.
Clear debris and/or replace strainer.
Damaged drain line.
Check drain line (5/8" grey) for damage.
Replace drain line.
Clogged drain line or facility drain.
Check drain line and facility drain for clogs.
Clear drain of any possible obstructions.
Bowl rinse works when
indent touched, but does
not run for desired length
of time.
Bowl rinse stops immediately
after finger is removed from
indent or does not run for desired
length of time (too short or too
long).
Bowl rinse function not programmed
properly.
Reprogram bowl rinse function.
See Program a new time for the bowl
rinse function...
Cup fill works when indent
touched, but does not run
for desired length of time.
Cup fill stops immediately after
finger is removed from indent or
does not run for desired length of
time (too short or too long).
Cup fill function not programmed
properly.
Reprogram cup fill function.
See Program a new time for the cup fill
function...
© Midmark Corporation 2012
14
004-0928-00
[Revised: mo/dd/yr]
Troubleshooting Chart: Elevance Delivery Systems - Flex Arm Assembly
Problem
Flex arm drifts.
Symptom
Flex arm drifts down.
Probable Cause
Check
Solution
Jam nut on tension spring too loose.
Remove flex arm covers and tighten jam nut.
See Flex Arm Adjustments.
Adjust jam nut.
Flex arm drifts up.
Jam nut on tension spring too tight.
Remove flex arm covers and loosen jam nut.
Cannot position delivery
unit properly.
Console mounted flex arm does
not rotate as far as it should.
Rotation Stop screw at mounting
bearing not set for proper rotation.
Lift flex arm assembly and check position of
stop screw.
See Flex Arm Adjustments.
Flex arm rotates too easily
or too stiffly.
Flex arm too hard or easy to
rotate.
Drag out of adjustment.
CONSOLE MOUNT: Remove Console cover
to access drag adjustment screw.
See Flex Arm Adjustments.
LR MOUNT: Remove cover on LR mounting
to access drag adjustment bolt.
See Flex Arm Adjustments.
Locate drag adjustment screws under the
unit head.
See Flex Arm Adjustments.
See Flex Arm Adjustments.
Adjust jam nut.
Delivery Head rotates too
easily or too stiffly.
© Midmark Corporation 2012
Unit head too hard or easy to
rotate.
Drag out of adjustment.
15
Move stop screw 180° to other location.
Use an Allen wrench to tighten or
loosen drag adjustment screw.
Tighten or loosen drag adjustment bolt.
Use an Allen wrench to tighten or
loosen drag adjustment screw.
004-0928-00
[Revised: mo/dd/yr]
Troubleshooting Chart: Elevance Delivery Systems - ICM Error Codes
Error Code
E001
E002
Error Name
Interface Control Connection
Fail
Bien Air Control Connection
Lost
Probable Cause
Check
Solution
Loose connection
Connections between interface board and
ICM
Secure connections
Bad Interface board
Replace with a known good interface board
Replace Interface Board
Bad ICM
Replace with a known good ICM
Replace ICM
Loose connection
Connections between interface board and
ICM
Secure connections
Connections between interface board and
Bien Air control board
Bad Interface board
Replace with a known good interface board
Replace Interface Board
Bad ICM
Replace with a known good ICM
Replace ICM
Verify incoming voltages at the interface
board.
If incoming voltages are good - replace
interface board.
If voltages at board are low - check voltage
at power supply in J-box.
If power supply voltages are bad check
facility power.
Check facility power.
Contact power supplier for service.
Regulator setting at air supply in J-box.
Set regulator to recommended setting.
Replace with a known working motor.
Replace faulty motor.
E010
RAM failure
E011
FLASH Memory Failure
E012
Configuration EEP Failure
E013
Real Time Clock Failure
E014
Local Interface Board Failure
E100
Interface Control Core Error
Not serviceable, replace interface board
E101
Interface Control Voltage Low
Not enough voltage coming into interface
board
Not serviceable, replace ICM.
E102
Interface Control Pressure High
Incoming air pressure too high.
E103
Interface Control Hot
Not serviceable, replace interface board
E200
Bien Air General Failure
Bien Air board problem*.
Bien Air Motor Phase Short
Circuit
Motor failure
E201
*Bien Air Service Representative:
© Midmark Corporation 2012
Bien Air board problem*.
www.bienair.com / USA: 1-800-433-2436 / INTERNATIONAL: +41 (0) 32 344 6464
16
004-0928-00
[Revised: mo/dd/yr]
Troubleshooting Chart: Elevance Delivery Systems - ICM Error Codes
Error Code
E202
E203
Error Name
Bien Air Motor Phase Missing
Bien Air Communication Failed
Probable Cause
Bien Air Control EEPROM Bad
E205
Bien Air Control Board Hot
E206
Bien Air Control Voltage Low
Is motor properly inserted and secure in
handpiece
Insert and secure motor in handpiece
Motor failure
Replace with a known working motor
Replace faulty motor
Loose connection
Connection between interface board and
ICM
Secure connection
Connection between interface board and
Bien Air board
Secure connection
Replace with a known good board
Bien Air board problem*
Improper (high/low) voltage coming into
Bien Air system
Bien Air Control Voltage High
E207
E212
Bien Air Control Mode Error
*Bien Air Service Representative:
© Midmark Corporation 2012
Solution
Motor missing
Bien Air board problem*
E204
Check
Verify 24 VAC output to Bien Air system at
the interface board
If interface board output is good to Bien
Air system - there is a Bien Air problem*
If interface board output to Bien Air system
is high/low, then check input voltage to
interface board from power supply in J-box
If power supply voltage to interface
board is good, there is an interface
board problem.
If power supply voltage to interface board is
high/low, then check facility power
If facility power supply voltages are
improper, contact power supplier for
service
Bien Air board problem*
www.bienair.com / USA: 1-800-433-2436 / INTERNATIONAL: +41 (0) 32 344 6464
17
004-0928-00
[Revised: 4/8/14]
Integration Control Module® (ICM) - Overview
Black Screen
The screen goes into Sleep Mode (black screen) when inactive.
Pull a smart* handpiece or press any button to activate the screen.
The Normal Mode screen for the handpiece pulled appears.
Screen
Active Buttons and Helpers
Only select control pad buttons are active for any screen displayed
Look for the Helpers which indicate the
Active Buttons for the screen displayed.
Check
Water
Control Pad
Buttons
Light
Program
Pressing
Pressing
generally scrolls thru available options.
generally selects the highlighted item, advances thru multiple
screens or toggles between Normal and Edit modes on control screens.
Chair Controls
Note
Curing Light
Air Turbine
Syringe
Scaler
Most Cameras
© Midmark Corporation 2012
Pressing
on either the Delivery Unit or the Assistant’s Unit toggles the
Return a handpiece
Applicable handpiece screen displays for about 30 seconds (without
interaction) then returns to home screen, unless another smart handpiece
is pulled.
Handpieces without
control screens
Electric motor (Bien Air)
generally changes the value of the active option.
water between ON (overriding the water selector switch on the foot control) or
NORMAL (being controlled by water selector switch on the foot control).
The chair must be powered to use the chair controls to
operate the chair.
* Smart Handpieces - have
control screens
Pressing
Quick Return feature (return a handpiece, pull it again and return it a second
time) to bring up the home screen immediately.
18
004-0928-00
[Revised: 12/30/13]
ICM Screens
Screen
When it Appears and What it Displays
Home
Information Conveyed
Home Screen appears when the master switch is turned ON.
Status Icons:
displays for up to 15 seconds as the software starts up.
Component ready
Component communicating
but it has a problem
Components with status icons appear
to indicate each component’s
communication state.
Components operate only when they have a
Component NOT
communicating
Optional components are
not connected
status icon.
Component icons
Chair
Configuration
Assistant’s Unit
Home - User Selection
(User Preferences
& Preset Data)
From Home:
First press of
to scroll thru users.
Extended I/O
Interface Board
Home - Software Version
displays the current user.
Continue to press
Electric
Motor
Clock
USB
Allows you to change control to any
available user.
The user shown is the active user.
Press
New for v1.2.x
to display the version of the control software.
At software version display...
Press
to display the Serial Number of the delivery unit.
At serial number display...
Press
to toggle back to software version.
Press
© Midmark Corporation 2012
to display the current user.
Informs you of the software version
and the communication status of the
components.
Tells you the serial number of the
delivery unit.
The software version of the Interface
Board is shown under the Interface
Board icon.
19
004-0928-00
[Revised: 4/9/14]
Screen
User Preferences
(v1.0.x & v1.1.x only)
When it Appears and What it Displays
Press
+
Press
Press
shown).
Information Conveyed
to access the User Preferences screens.
Advance thru User Preference screens
setting desired preferences for each
user.
to highlight an option.
to select the highlighted option and advance to the next User Preference screen (not
Continue to press
to advance thru the remaining User Preference screens, to the User
Configuration Saved screen and to exit to Home.
New for v1.2.x
Press
User Setup Menu
Press
(Replaces User Preferences
Screen)
Press
+
to access the User Setup Menu.
to highlight a setup option. (Language Selection screen shown at left)
to access the highlighted setup options screen.
Highlight to select the desired option and press the
Setup option.
to save and continue to the next User
= ON (default) ) or OFF (
= OFF ) by pressing the
Toggle the Auto Save Presets ON (
.
When Auto Save Presets is ON, every control setting you modify is automatically saved to that
User/Preset.
When Auto Save Presets is OFF, you can change settings repeatedly without auto saving them,
to that User/Preset. You will be prompted with an option to Save the new setting(s).
OR Highlight Exit and press
to return to Home.
Tip: Look at the helpers, to see
which buttons are active for each
screen.
You must modify one of the date/time
values to start /re-start the real time
clock.
Always press
to Exit and save
changes you have made. Pressing
returns to User Setup Menu.
Errors
Error screens appear when an error is detected. Follow instructions on the screen to proceed. If
the error is specific to one handpiece, operation of the other handpieces should not be affected.
Error codes follow a numbering convention categorizing them to specific components.
For more details, reference: ICM Error Codes Troubleshooting Chart
© Midmark Corporation 2012
20
004-0928-00
[Revised: 7/29/14]
Using Control Screens - Bien Air Electric Motor Screens
Handpiece Name
Preset Name
The color and ratio
on the control screen
contra angle setting
should match the ratio
and color etched on
the contra angle being
used.
Increasing
Real Time
Indicators
(change as
footpedal is
pressed)
Press
Direct
to change mode.
Reducing
Active Handpiece
Holder Position &
Control Status
Water Button Override Status
(ON, OFF or Normal)
Active User
In Edit mode, the helpers appear beside the active setting and it becomes
highlighted (Auto Reverse setting in example shown).
The normal mode control screen displays when a smart handpiece is pulled.
Use
to change Presets. The active preset name is displayed.
In Edit mode, use
Helpers indicate the active controls (Preset and Speed control
setting in example shown above).
Use
Use
to change the speed control setting.
to move to a control setting
to change the active control setting.
The Bien Air MX2 handpiece includes an endodontic mode of handpiece
operation. Use
to toggle between Endodontic/Operative operating
modes when it is the active control setting on the Edit Screen. (Endo mode is
active in the Edit Mode Screen shown.).
© Midmark Corporation 2012
The motor direction icon
displays a blue arrow
for the forward direction
and a red arrow for reverse.
Edit Mode Screen
Normal Mode Screen
Equipment Alert
For Endodontic Operations using Bien Air MX2 handpiece:
Ensure the bypass toggles are in the NORMAL position
21
004-0928-00
[Revised: 12/30/13]
Screen
When it Appears and What it Displays
Air Turbine Control
Screen - Normal Mode
Information Conveyed
Appears when an Air Turbine handpiece is pulled.
Helpers appear beside active controls (Preset Name and Water setting in this example).
Use
to change Presets. The preset name displayed is the active Preset.
Use
to increase or decrease the setting.
to enter Edit mode. (Screen not shown.)
Press
In Edit mode, helpers move and a highlight appears on the active setting.
Top Bar - Active Handpiece name and
Preset name.
Drive Air - a green indicator expands
across the scale as the footpedal
is pressed. A value also appears,
indicating drive air delivered to
handpiece.
Water - blue color fills graphic to match
% of water the control is set to.
Air - yellow color fills graphic to match
% of air the control is set to.
Press
to make a different setting active.
Press
to change the active (highlighted) setting.
Bottom Bar - Active user, water override
status, handpiece position and status.
New for v1.2.x
Saving control settings
when Auto Save Presets
are turned off...
A. Modify setting(s).
B. Press and hold
(for 2 sec.)
Helpers
as the Preset Name alternately
flashes to Save?
.
C. A message flashes at the
bottom of the screen to indicate,
Settings Saved, then returns to
normal .
D. If you do not save the settings,
Save?
continues to flash.
© Midmark Corporation 2012
Note:
The default option is to Auto Save Presets, meaning as soon as you change a setting it automatically saves as the active preset for the
active user. Turn the option ON of OFF from the User Setup Menu.
22
004-0928-00
[Revised: 12/30/13]
Screen
Satelec Scaler Control
Screen - Normal Mode
When it Appears and What it Displays
Information Conveyed
Appears when an Satelec scaler handpiece is pulled.
Helpers appear beside active controls (Preset Name and Power setting in this example).
Use
to change Presets. The preset name displayed is the active Preset.
Use
to increase or decrease the setting.
to enter Edit mode. (screen not shown).
Press
In Edit mode, helpers move and a highlight appears on the active setting.
Dentsply Cavitron Scaler
Control Screen - Normal
Mode
Press
to make a different setting active.
Press
to change the active (highlighted) setting.
Appears when a Cavitron scaler handpiece is pulled.
Helpers appear beside active controls (Preset name and Intensity setting in this example).
Use
to change Presets. The preset name displayed is the active Preset.
Use
to increase or decrease the setting.
to enter Edit mode. (screen not shown).
Press
In Edit mode, helpers move and a highlight appears on the active setting.
Press
to make a different setting active.
Press
to change the active (highlighted) setting.
Top Bar - Active Handpiece name and
Preset name.
Drive - a green indicator expands
across scale as the footpedal is
pressed.
Power - colors fill the graphic
representing % of power delivered to
the handpiece.
Water - blue color fills graphic to match
% of water the control is set to.
Bottom Bar - Active user, water override
status, handpiece holder
position and control status.
Top Bar - Active Handpiece name and
Preset name
Drive - a green indicator expands
across scale as the footpedal is
pressed. The blue and orange colored
bars may appear below the scale
indicate the range when the boost is
available (blue) and when the boost is
active (orange)
Intensity - blue color fills the graphic
representing % of intensity delivered to
handpiece.
Boost status - notifies user when boost
is available or in use.
Bottom Bar - Active user, water override
status, handpiece holder position and
control status.
© Midmark Corporation 2012
23
004-0928-00
[Revised: 12/30/13]
Screen
Flush Operations
When it Appears and What it Displays
Information Conveyed
Pull two or more smart handpieces at the same time and the Flush Operations menu appears.*
Use
Press
Top Bar - flush screen name and/or
flush cycle time.
to highlight the desired option.
Message area - Lists options and/or
to select the highlighted option and advance to the Flush Selection screen (not shown). operation status messages
Screens appear that are appropriate for the selected options.
Always read the screens. User can change flush times using
desired option and press
to select/initiate the option.
. Use
to highlight a
The Flush Process screen (not shown) displays a progress bar and a countdown timer as the flush
function occurs. A Flush Complete screen (not shown) appears when finished.
Return all handpieces to the holders, use
screens and return Home
to highlight Exit and press
.to exit the flush
Bottom Bar - user name and
handpieces pulled (top line).
Handpieces remaining in holders
appear on bottom line.
NOTE: More details about
performing Flush Operations
appear in the Elevance
Delivery User Guide.
* Except when Invert Handpiece Sensors option is active (see Diagnostics Menu)
Configuration/
Handpiece Assignment
Press
Use
+
Verify handpiece position assignments
and enable users to assign handpieces
to new holder positions.
to access the Configuration Screens.
to highlight 4 or 6 position model and
to select it.
The Handpiece Assignment Screen for that model appears:
Press
to advance thru available holder positions. The holder position highlights as the
handpiece name assigned to that position highlights in the list.
To assign a handpiece type to a holder position:
Press
to advance to the desired holder position.
Press
to highlight the handpiece name you want to assign, then press
highlighted holder position.
to assign it to
Continue to press
to advance thru remaining holder positions, invoke the System
Configuration Saved screen and to exit to Home.
Note
The Powered option is not used.
© Midmark Corporation 2012
24
004-0928-00
[Revised: mo/dd/yr]
Screen
Diagnostics Menu
When it Appears and What it Displays
Press
Use
Press
and
Information Conveyed
Displays Diagnostic options available.
to access the Diagnostics Menu.
Offers option to Invert Handpiece
Sensors to allow troubleshooting.
to highlight the desired option.
to select the highlighted option and access that screen.
Exit, returns to Home.
to toggle an X in the box,
Highlight the Invert Handpiece Sensors Option and press the
indicating the option is active. When this option is active, multiple handpieces can be pulled
without bringing up the Flush menu.
Invert Handpiece Sensors ON (
= ON ) or
OFF (
= OFF (default)
).
Input Diagnostics
Press any button on the control pad, pull any handpiece or actuate any e-field sensor on the
delivery unit and an icon of that input illuminates, indicating that the sensor is functioning properly.
Press
New for v1.2.x
and
to return to the Diagnostics Menu.
Output Diagnostics
Use
to highlight the desired output.
Use
to change the output value.
Use to verify functionality of input
sensors.
Note: Control pad buttons do
not function normally when
Input Diagnostics screen is
displayed.
Use to manually operate the Interface
Board outputs. Knowing the status
of the Interface Control Board
output helps you to troubleshoot the
components activated by those outputs.
• Reference Helpers at the bottom of the screen to see the available options and button
presses required for them.
• Drive Air can be input to the Interface Board via the footpedal when the Air Valve is set to
Pedal.
Press
© Midmark Corporation 2012
In Pedal mode you can activate
multiple outputs you have set by all at
one time by pressing the foot pedal.
to Exit and return to the Diagnostics Menu.
25
004-0928-00
[Revised: 4/8/14]
Screen
Gradient Screen
When it Appears and What it Displays
Information Conveyed
Display Diagnostics
With Display Diagnostics highlighted on the Diagnostics Menu, press
to access the gradient
screen. Distinct vertical lines appearing on this screen indicate an electrical problem with the ICM.
Use
to scroll to additional display diagnostics screens (not shown) or press
any Display Diagnostic screen and return to the Diagnostics Menu.
There are no serviceable parts in the
ICM, return it to the manufacturer for
replacement.
to Exit
An all-white diagnostic screen is also available to check for dust/debris under the glass.
Error History
Displays a list of the recorded errors.
With Display Diagnostics highlighted on the Diagnostics Menu, press
History screen.
With Error History highlighted on the Diagnostics Menu, press
If there are more errors than will fit on the screen, use
Press
© Midmark Corporation 2012
to access the Error
to access.
to scroll thru them.
to return to the Diagnostics Menu.
26
004-0928-00
[Revised: 09/01/13]
Access to Delivery Components
Remove tray and tray pad. Lift up from back to remove magnetically attached lids.
Remove two screws and lift off the metal cover to access the delivery components.
Continental-Style Unit
Elevance Unit
Lid
Tray
Magnet
Tray Pad
Metal Cover
Lid
Top Cover
Magnet
Metal Cover
Tray
Top Cover
© Midmark Corporation 2012
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[Revised: 11/3/14]
Component Locations - (descriptions on next page)
Water /Brake
Dual Solenoid
Valve
Endo Solenoid
Valve
Bien Air Board
Brake Pilot
Valve
Air Manifold
Water Pilot
Valve
Air
Water
Integration Control
Module® (ICM)
(mounts onto top
cover)
Syringe Adjustment
Valves
Coolant Air
Adjustment Valve
Water
Drive Air
Water
Interface Board
Drive Air
Pressure
Sensor
© Midmark Corporation 2012
Drive Air
Bleed Off
Valve
Air
Proportional
Valve
28
Water
Proportional
Valve
Bypass
Adjustment Valves
Bypass
Toggles
Master
Switch
(under unit)
004-0928-00
[Revised: 2/1/2016
Component Locations - continued...
Master Switch supplies air to all components when ON.
Endodontic Solenoid - electronically switches the drive air and coolant
air to the Bien Air handpieces Off and On.
Water Pilot Solenoid - electronically switches the water On (open valve)
or Off (close valve).
Air Proportional Valve - acts as an electronic needle valve, adjusting
drive air flow based on signals received from the foot pedal control via
the PC Board.
Brake Solenoid - electronically switches the brake On (open valve) and
Off (close valve) via the brake valve.
Water Proportional Valve - acts as an electronic needle valve, adjusting
water flow based on signals received from the foot pedal control via the
PC Board.
Brake Valve - opens or closes as signaled by the Brake Solenoid.
Water Valve - opens or closes as signaled by the Water Pilot Solenoid.
Drive Air Bleed Off Valve - this valve has a fabric washer that allows
residual air in the drive air lines to bleed off.
Control panel - (Adjustment knobs and switches inside delivery unit)
Syringe Adjustment Valves - turn these needle valves to increase
or decrease the air and water flow to the syringe. These manual
adjustments are active all the time (there is no software controlled
operation of these valves).
Pressure Sensor - the pressure sensor receives a signal input from the
drive air foot control. Refer to Interface Board
Coolant Air Adjustment Valve - use this needle valve to increase or
decrease the coolant air flow to all the handpieces (there is no software
controlled operation of this valve).
Integration Control Module® - Refer to ICM
Interface Board - Refer to Interface Board
Bien Air Board - control board for the Bien Air handpieces. Reference
Bien Air literature for more detailed information.
Bypass Adjustment Valves - turn the needle valves to increase or
decrease the air or water flow to the handpieces when toggled to the
BYPASS MODE.
Air Manifold-distributes air to active devices.
Bypass Toggles - use these toggle switches to select the operation
mode of the Water or Drive Air controls.
In NORMAL MODE, the software, as directed by the control screens,
controls the delivery of air and water to the handpieces.
In BYPASS MODE, software controls are bypassed and the user
manually controls the delivery of air and water to the handpieces
using the bypass adjustment valves on the Control Panel.
© Midmark Corporation 2012
Equipment Alerts
The Air and Water Proportional valves work with EVERY smart handpiece.
The Drive Air Bleed OFF valve is critical to optimal operation of many handpieces.
29
004-0928-00
[Revised: 9/19/12]
Manual Shut-Off Valves for Air and Water Supply
Pressure Regulators Valves
Use manual shut-off valves to stop the facility supplied air and water.
Use pressure regulator valves to control the air and water pressure
supplied to delivery instruments.
Recommended Settings:
City Water Regulator
Gauge Setting
30 psi
Air Pressure Regulator
Gauge Setting
80 psi
Optional
City Water
Gauge
Optional
City Water
Regulator
Adjustment
Knob
Shut-off Valves
Rotate clockwise 1/4
turn to Shut off.
Air
Regulator
Adjustment
Knob
Pressure regulator adjustment...
Water Manual
Shut-off Valve
40
A)
B)
C)
60
3
2
4
20
5
80
1
6
0
0
100
7
Pull up knob and turn to adjust.
Watch regulator gauge as you turn knob to achieve desired setting
Push knob DOWN to lock.
Air Regulator
Gauge
Air Manual
Shut-off Valve
Turn Clockwise
for more pressure
Turn Counter-Clockwise
for less pressure
Equipment Alert
Delivery components were designed to operate at the recommended settings. Poor performance or damage to
equipment may result if recommended settings are not maintained.
4
80
5
6
10
0
7
0
DA3027i
© Midmark Corporation 2012
30
004-0928-00
[Revised: mo/dd/yr]
Master Switch
Master switch supplies air to all delivery components when ON.
Purple tubing supplies 80 - 100 psi to the master switch from the air pilot valve in the J-box.
When Mater Switch is ON, 80 - 100 psi air is supplied thru red tubing to both the air and water pilot
valves in the J-Box.
Air Pilot Valve
J-Box
1/4
YL
80
PSI
1/8
RD
1/8
PR
Supply Air
Water Pilot Valve
30
PSI
Supply Water
© Midmark Corporation 2012
31
004-0928-00
[Revised: 1/8/14]
Brake / Water Pilot Solenoid Valve Assembly
Other Solenoid Valves
This dual solenoid valve assembly gets electronic signals from the interface
board to initiate brake and water pilot valve actions:
Reference the wiring or tubing diagrams to locate specific solenoid valves
used on this unit. All function in the same way as the valve shown here.
Brake Solenoid - electronically switches the brake valve On (open valve)
and Off (close valve).
Endodontic Solenoid - electronically switches the pilot valves for drive
air and coolant air to the Bien Air handpieces On or Off. This valve is a
Normally Open valve, meaning, the electronic signal CLOSES the valve
while no signal allows the valve to be OPEN.
Water Pilot Solenoid - electronically switches the water pilot valve On (pilot
valve open) or Off (pilot valve close). In turn the water pilot valve sends an
air signal which turns the water valve On and Off.
Optional valves - located in a cuspidor.
Rinse / Fill Solenoid Valve Assembly - another dual solenoid valve
assembly that exists in the optional cuspidor
Rinse Solenoid - electronically switches the bowl rinse valve On (open
valve) and Off (close valve)
Fill Solenoid - electronically switches the cup fill valve On (open valve) or
Off (close valve).
Light only used on earlier models
Red LED indicator illuminates
when the solenoid valve is ON
Electronic
Connections to
Interface Board
© Midmark Corporation 2012
32
004-0928-00
[Revised: 2/1/2016]
Interface Board
J13
J13
To Endo BK
Valve
RD
Display
J2
Equipment Alert
Use care to prevent static discharge
when handling PC boards.
J4
J4
BK
Flush
RD
BK
RD
Flex
J6
Water BK
RD
BK
RD
Air
12V LED
+5V LED
+12V
SCALER
+5V
VM
GND
PTA1
RELAY
ELEC SYR CURING
(NOT
HP HEAT
USED)
J3
24 VAC
24 VAC
COM
24 VAC
COM
24 VAC
COM
J6
How the Interface Board works:
Inputs:
24 VAC
COM
The Air Pressure Sensor receives drive air
(5-80 psig) when the footpedal is pressed.
COM
24 VAC
GND
SETTING
ENABLE
BOOST
Outputs:
Electronic signals to Air and Water Proportional
valves, Flex Arm Brake, Endodontics and Flush
solenoids.
Voltages to handpieces.
AIR/ PRESSURE
SENSOR
J11
© Midmark Corporation 2012
J10
33
004-0928-00
[Revised: mo/dd/yr]
Verifying Output Voltages from the Interface Board
Equipment Alert
Use care to prevent static discharge
when handling PC boards.
To read the output voltage to the proportional air valve...
A)
B)
C)
D)
Pull a handpiece that uses air (Bien Air, turbine, scaler, etc.).
Set your meter to read VDC ( ).
Insert the meter’s probes into test points shown for the Air Proportional Valve signal (J6 /Air Side on Interface Board). Probes must make contact with terminals on wires to get a valid reading.
Press the foot pedal full down and watch the reading on your meter. A reading between 0 and 12 volts indicates the interface board output is working properly.
Note: The meter reading will vary dependent on the air volume setting for the pulled handpiece. If the air setting is 50% the reading will be 6.00 VDC. If the air setting is 100% the reading will be 12 VDC and so on.
Note: This method, modified for handpieces using water, can also be used to read the output voltage to the water proportional valve, using J6/Water Side test points.
Note
This method can also be used to read output voltages
at the J13 and J4 connectors. These readings will
either be 0 VDC (when component is OFF) or 12 VDC
(when component is ON).
See previous page to locate specific
Interface Board outputs.
Air
Side
Water
Side
© Midmark Corporation 2012
34
004-0928-00
[Revised: mo/dd/yr]
Integration Control Module® (ICM)
LEDs - light when
e-field sensors are
activated
Display Ribbon
Cable
Ethernet
USB
Host
Port
USB
Device
Port
LEDs - light when
handpiece holder
sensors are activated
Control Pad
Ribbon Cable
LIN
WH
BK
RD
BL
BR
YL
GN
OR
Display Interface Harness
Connects to J2 on Interface Board
© Midmark Corporation 2012
35
004-0928-00
[Revised: mo/dd/yr]
Handpiece Configurations and Holder Positions
Holder positions...
Functionality of a handpiece depends on the controls programmed to it. Controls are assigned to the
handpiece through its holder position.
Position numbers are stamped inside the unit frame and correspond with the six position holders as
shown. (Four position holder positions are also stamped in each unit. The /number is the four position
number. A “-” indicates an unused position)
Stamped Position
Numbers
Holder Positions
Equipment Alert
When properly positioned, handpiece tubing will always drape straight down from the delivery unit to the holder position without crossing over other tubing.
Adding a New Handpiece / Handpiece Reassignment...
A) A new handpiece must be assigned to a holder position using the Handpiece Assignment Screens.
Click here to see how to verify or change handpiece assignment.
© Midmark Corporation 2012
36
004-0928-00
[Revised: mo/dd/yr]
Air / Water Quick Connects
Water Bottle Selector / Toggle Switch
Quick connects are used to provide air and water to assistant’s unit
handpieces.
The standard Air toggle switch is used to turn air supplied to the water bottle OFF/ON.
The optional City Water selector toggle is used to select either city water or bottle
water for the delivery system. Reference Water Bottle Tubing Diagrams
Standard Air Toggle
Switch
O-ring
Console
Air
Water
Optional City Water
Selector Toggle
In-line
regulator
LR
© Midmark Corporation 2012
37
004-0928-00
[Revised: mo/dd/yr]
Adjusting Handpiece Actuators, Arm Tension and E-Field Sensors
Each smart handpiece has an actuator assembly with an optical sensor that detects whether the handpiece is at rest or is pulled.
Actuator assemblies are oriented differently on the Continental-Style Unit and the optical sensor operates thru a wire linkage as handpieces are pulled. The wiring
and tubing connections are the same as on the standard unit.
E-field sensors are present at each of the break release touch indentations. They signal the software that the sensor is closed. See ICM.
Tension on the Continental-Style Unit arms can be adjusted with an Allen wrench as shown below. Remove the metal cover for better access to the adjustment.
Standard Unit
Continental Unit
Optical Sensor
(one shown connects
to HP2 on ICM)
Air OUT
3 way, N.C.
valve
Handpiece Actuator Assembly
Handpiece Actuator Assembly
Air IN
Air OUT
Top Cover
Air IN
Metal
Cover
E-field Sensor
E-field Sensor
(one shown connects
to J10 ICM)
Arm Tension Adjustment
More
Tension
Less
Tension
© Midmark Corporation 2012
38
004-0928-00
[Revised: 11/3/14]
Water Controls
Multiple control inputs affect handpiece water outputs for the Elevance Delivery systems. This chart relates how, in general, the setting of each water input control
changes the water output at the delivery unit handpiece.
The Bien Air handpieces and Scalers have specific water behavior requirements controlled by the Integration Control Module® (ICM) under NORMAL operation.
See the folowing page for more details on the ICM control overrides that occur for the Bien Air handpieces in ENDO mode and for all Scaler handpieces.
Water Control Inputs:
Integration
Control
Module (ICM)
ON or OFF
Water Button
Override
(On Unit or
Assistant’s Unit)
Water Outputs:
Bypass Toggle
Switch
(Toggle setting)
Normal
OFF
---
Normal
OFF
Bypass
ON
(delivered via:)
OFF
None
ON
ON
(via Foot Control Rheostat)
Bypass Adjustment Valve
OFF
OFF
None
ON
ON
(via Foot Control Rheostat)
Water Proportional Control Valve
Setting
OFF
OFF
None
ON
ON
(via Foot Control Rheostat)
Bypass Adjustment Valve
OFF
ON
(via Water Override Button)
ON
ON
(via Water Override Button / Foot
Control Rheostat)
OFF
ON
(via Water Override Button)
ON
ON
(via Water Override Button / Foot
Control Rheostat)
ON
Bypass
© Midmark Corporation 2012
Water Volume is
Controlled by
OFF
Normal
ON
At the Handpiece
the Water is:
OFF
Bypass
ON
Foot Control
Water Selector
Switch
Water ON or OFF
39
Water Proportional Control Valve
Setting
Bypass Adjustment Valve
004-0928-00
[Revised: 7/29/14]
Bien Air and Scaler
Water Controls
Some handpieces have specific water
behavior requirements. The control
software overrides the button and
switch controls when necessary to
meet these requirements.
Use these charts to determine what
the water output will be at each of the
handpieces under the control input
settings shown.
Water Controls for Bien Air Handpieces
Software overrides controls to force Water OFF when Bien Air operates in ENDO MODE only
Control Inputs:
Output:
Water Button Override
on ICM
(Screen reads Water:)
Water Button Override
on Assistant’s Unit
Control Pad
Water buttons work as a single control input
Water Selector
Switch on
Foot Control
Control Screen
(Mode)
At the Handpiece
the Water is:
On
Blue LED ON
Water ON
Oper
ON
On
Blue LED ON
OFF
Oper
ON
Normal
LED OFF
Water ON
Oper
ON
Normal
LED OFF
OFF
Oper
OFF
Off
LED OFF
OFF
Endo
OFF
Water ON
LED
OFF
LED ON
Water Controls for Scaler Handpieces
Software overrides controls to force Water ON when scalers operate
Control Inputs:
Equipment Alert
When the control screen water volume is set to 0%, the control screen graphic
displays OFF in the triangle and delivers no water to
the handpiece.
Water Button Override
on ICM
(Screen reads Water:)
Output:
Water Button
Override on
Assistant’s Unit
Water buttons work as a single control input
Water Selector
Switch on
Foot Control
At the
Handpiece
the Water is:
On
Blue LED ON
Water ON
ON
On
Blue LED ON
OFF
ON
On
LED OFF
Water ON
ON
On
LED OFF
OFF
ON
Water ON
LED
OFF
© Midmark Corporation 2012
40
LED ON
004-0928-00
[Revised: 7/29/14]
Flex Arm Adjustments
Console
Mount
To adjust flex arm drift...
A) Loosen screw on end cap and slide off arm cover.
B) Slide cover off flex arm mounting channels.
C) Adjust jam nut.
Stop
Screw
Note: Tighten jam nut if flex arm drifts DOWN
Loosen jam nut if flex arm drifts UP.
Drag Adjustment
Screw
Flex Arm Drift
Adjustment
Drag Adjustment
Screws
LR Mount
Mounting
Bolt (Drag
Adjustment)
Jam Nut
© Midmark Corporation 2012
41
004-0928-00
[Revised: mo/dd/yr]
Programming the Cuspidor Functions
Cup Fill...
Press cup fill button to activate the cup fill
function. Press and hold button after a cup
fill to “top off” cup.
Bowl Rinse...
Press bowl rinse button to activate the bowl rinse function.
Note: The default bowl rinse function allows water to run for 15 seconds then stops.
Note:
Note:
The default cup fill function allows water to run for 5 seconds then stops.
The “top off” function remains active for only 60 seconds after the cup fill function.
Bowl Rinse
Button
Cup Fill
Button
Program a new time for the cup fill function...
A) Press and release program button.
Wait to hear a beep to confirm it is in program mode..
B)Press and hold cup fill button for the desired amount of cup fill time.
C) Listen for two beeps to confirm the program.
Program a new time for the bowl rinse function...
A)
B)
C)
Press and release program button.
Wait to hear a beep to confirm it is in program mode.
Press and hold the bowl rinse button for the desired amount of bowl rinse time.
Listen for two beeps to confirm the program.
Cuspidor Lockout...
Tap program button three times to activate
cuspidor lockout. Listen for a beep to confirm
that the lockout is active.
Program
Button
© Midmark Corporation 2012
42
Tap program button three times to inactivate
cuspidor lockout. Listen for two beeps to
confirm the lockout is inactive.
004-0928-00
[Revised: mo/dd/yr]
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