Cortelco 2705 Instruction manual

Cortelco 2705 Instruction manual
OWNER’S
INSTRUCTION MANUAL
CALLER ID TYPE II
MULTI-FEATURE TELEPHONE
MODEL 2705
1
THANK YOU
FOR PURCHASING THE
2705 CALLER ID TYPE II
MULTI-FEATURE TELEPHONE
We want you to know all about your new Telephone, how to install it, the
features it provides, and the services you can expect from its use. We have
included this information in your Owner’s Instruction Manual.
PLEASE READ BEFORE INSTALLING
AND USING YOUR NEW TELEPHONE EQUIPMENT.
2
Table Of Contents
IMPORTANT SAFETY INSTRUCTIONS .................................................................. 5
TELEPHONE PART IDENTIFICATION ..................................................................... 7
INSTALLATION ...................................................................................................... 8
DESK MOUNT ..................................................................................................... 8
WALL MOUNT ....................................................................................................... 8
ANSWERING MACHINE ....................................................................................... 8
MESSAGE WAITING LAMP ................................................................................... 8
OPERATION WITH PLANTRONICS™ WIRELESS HEADSETS ............................ 9
UNIT SETUP ........................................................................................................ 11
TELEPHONE FEATURES ..................................................................................... 13
DIALING .............................................................................................................. 13
RECEIVING A PHONE CALL ............................................................................... 13
PLACING A PHONE CALL ................................................................................... 13
PREDIAL ............................................................................................................. 13
SPEAKER BUTTON ............................................................................................ 13
DURATION COUNTER ....................................................................................... 14
MUTE BUTTON ................................................................................................... 14
AUTOMATIC MEMORY ........................................................................................ 14
VOLUME BUTTON .............................................................................................. 14
REDIAL BUTTON ................................................................................................ 14
PAUSE BUTTON ................................................................................................. 15
HOLD BUTTON ................................................................................................... 15
FLASH BUTTON ................................................................................................. 15
HEADSET BUTTON ............................................................................................ 15
CORDED HEADSET ........................................................................................... 15
DATA PORT ......................................................................................................... 16
CONTRAST BUTTON ......................................................................................... 16
RELEASE BUTTON ............................................................................................ 16
VOICEMAIL BUTTON .......................................................................................... 16
DIRECTORY BUTTON ....................................................................................... 16
MESSAGE LIGHT ................................................................................................ 16
MESSAGE WAITING ........................................................................................... 16
CALLER ID FEATURES ........................................................................................ 18
CALL WAITING DISPLAY ..................................................................................... 18
RECEIVING CALLS ............................................................................................. 18
REVIEWING CALLS ............................................................................................ 18
DELETING CALLS .............................................................................................. 18
CALLBACK ......................................................................................................... 19
3
7-10-11 BUTTON ...............................................................................................19
MESSAGE ERROR ............................................................................................. 19
NO DATA SENT ................................................................................................... 20
PRIVATE CALLS .................................................................................................. 20
UNKNOWN CALLS ............................................................................................. 20
USING THE DIRECTORY ...................................................................................... 21
TELEPHONE SERVICE PROBLEMS .................................................................... 22
MAINTENANCE INFORMATION ........................................................................... 23
TELEPHONE REPAIR .......................................................................................... 24
FCC INFORMATION ............................................................................................. 25
LIMITED WARRANTY .......................................................................................... 26
4
IMPORTANT SAFETY INSTRUCTIONS
Always follow basic safety precautions when using your telephone equipment
to reduce the risk of fire, electrical shock, and injury.
1.
Read and understand all instructions in the Owner’s Instruction Manual.
2.
Read all warnings and follow all instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Use a damp cloth
for cleaning. Do not use liquid or aerosol cleaners.
4.
Do not use the telephone near water. For example, do not use near a
bathtub, wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet
basement.
5.
Do not place this product on an unstable cart or stand. The product may
fall causing serious damage to the product.
6.
Use only the type power source indicated on the label. If you are not sure
of the type power supply to your home, consult your dealer or local power
company.
7.
Do not place any objects on the telephone line cord. Do not locate the
telephone where the line cord will be walked on.
8.
Do not block or cover ventilation slots and openings in the bottom of the
telephone. The openings should never be blocked by placing the telephone
on a bed, sofa, rug, or other similar surfaces. The telephone should never
be placed near or over a radiator or heat register. The telephone should never
be placed in a built-in installation unless proper ventilation is provided.
9.
Never spill liquid on the telephone or push objects of any kind through
ventilation slots. Liquid or objects may touch dangerous voltage points or
short out parts that could result in a risk of fire or electrical shock.
10.
Do not disassemble this product. Opening or removing covers may expose
you to dangerous voltages or other risks. Incorrect reassembly can cause
electrical shock when the product is subsequently used.
11.
Do not overload outlets and extension cords. Some telephones require AC
power from an outlet. Overloading the outlets can result in the risk of fire or
electric shock.
12.
Avoid using a telephone during a local thunderstorm.There may be a
remote risk of electrical shock from lightning. Fuse (F1) is rated at 0.75A/250V
Time Delay.
5
13.
Do not use a telephone to report a gas leak in the vicinity of the leak.
14.
Unplug the telephone from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
•
When the line cord is frayed or plugs damaged.
•
If liquid has been spilled into the telephone.
•
If the telephone has been exposed to rain or water.
•
If the telephone does not operate properly by following the operating
instructions. (Adjust only those controls covered by the operating
instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified
technician to restore the product to normal operation.)
•
If the telephone has been dropped or the housing damaged.
•
If the telephone exhibits distinct change in performance.
Caution: Always disconnect all telephone lines from the wall before servicing
or disassembling the equipment.
SAVE THESE INSTRUCTIONS
6
TELEPHONE PART IDENTIFICATION
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Menu Button
7-10-11 Button
Directory Button
Save Button
Message Lamp
Multi-Angle LCD
Delete Button
Contrast Button
Dial Button
Voice Mail Button
Wireless Headset Jack
Review Up/Down Button
Directory/Logo Strip
Shift Button
5 Auto Memory Buttons
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
7
Headset Jacks
Redial Button
Headset Button with LED
Flash Button
Mute Button with LED
Hold Button with LED
Release Button
Speaker Button with LED
Pause Button
Edit Button
Volume Up/Down Button
Handset Jack
Speaker
Handset Hook
Hook Switch
INSTALLATION
DESK MOUNT
1. Select the desired viewing angle and install the desk stand. The desk stand
can be installed in two positions to give a choice of viewing angle.
2. Connect the power adapter. The power adapter connects to the jack marked
DC 9V on the bottom of the phone. Plug the large part of the adapter into the
wall outlet. Use only a 9V DC. 200mA or 300mA, center positive Class 2
adapter.
3. Connect the line cord. The line cord conncects to the jack marked LINE on the
bottom of the phone..
4. Plug the coiled cord into the handset jack, and then plug the other end of the
cord into the base.
5. Place the handset on the base.
WALL MOUNT
1. Remove the desk stand. The unit will then mount directly on a standard wall
telephone jack.
2. Connect the power adapter and the line cord. See Steps 2 and 3 above.
3. Rotate the handset hook into the wall mount position.
4. Plug the coiled cord into the handset, and then plug the other end of the cord
into the base.
5. Place the handset on the base.
ANSWERING MACHINE
1. Connect the LINE jack of the answering machine to the wall telephone jack.
2. Connect the LINE jack of the model 2705 phone unit to the PHONE jack of
the answering machine.
3. Set the answering machine to answer after 2 or more rings.
MESSAGE WAITING LAMP
If your phone is installed behind a Message Waiting enabled PBX, you will need
to set the M/W switch in order to receive Message Waiting indication.
1. Locate the switch on the bottom of the telephone.
2. For 90V PBX Message Waiting Indication, move the switch to the position marked
“90V”. For 24V PBX Message Waiting Indication, move the switch to the posi
tion marked “24V”. If connecting directly to telephone lines, move the switch to
the center “OFF” position.
8
Message Waiting Switch Location
Warning: Setting this switch in a position other than OFF can cause this phone to
function incorrectly. When enabled, this feature is for PBX systems, and not meant
for direct Central Office (CO) interface. If connecting to CO telephone lines, make
sure this switch is set to OFF.
OPERATION WTTH PLANTRONICS™ WIRELESS HEADSETS
The 2705 telephone is designed to work with Plantronics™ wireless headsets. Any Plantronics™ headset that can control a Plantronics™ handset lifter
can be controlled by the 2705. Here are the steps for installation with a
Plantronics™ headset.
1.
Configure the 2705 as described in the Installation section of this
Users Guide. Verify that the phone will make and receive calls in both
handset and speaker phone modes.
2.
Unpack and configure the Plantronics™ headset as described in the
Plantronics™ User Guide. Note: For correct operation, the headset
batteries must be fully charged.
3.
Note: Be sure the Plantronics™ headset power adapter is connected
to the wall outlet before continuing. Plug the phone cable (supplied
with Plantronics™ headset) into the telephone cord jack on the
headset base. See drawing on following page. Please note that this
cable may already be installed.
4.
Plug the other end of the phone cable into the HEADSET jack of the
2705.
5.
Plug the headset control cable (supplied with 2705 telephone) into
the Headset Lifter Jack on the headset base. Use the right angle end
of the cable.
6.
Plug the other end of the headset control cable into the WIRELESS
HEADSET jack on the 2705.
9
7.
Remove the headset from the base and press the Call Control
Button. The HEADSET button on the 2705 should light, and you
should hear dial tone.
8.
Make a test call. Verify that you can talk and listen on the headset.
You may need to make adjustments to the speaking or listening
volume as described in the Plantronics™ User Guide.
9.
Press the Call Control Button again. The call should be disconnected.
10. Place a test call to the 2705 while wearing the headset. You should
hear audible ringing indication on the headset.
11. Answer the call by pressing the Call Control Button. Verify talking and
listening volume. Press the Call Control Button again to disconnect.
Handset Lifter Jack
AC Charging Jack
Telephone Cord Jack
Plantronics™ Headset Base
10
UNIT SETUP
FACTORY PRESETS
The following table shows the default factory settings:
Display
Setting
LANGUAGE .............................................................................. English
STUTTER TONE .............................................................................. No
AREA CODE ....................................................................... No Setting
LDS CODE ........................................................................................ 1
TIME & DATE ...................................................................... No Setting
FLASH TIMER .......................................................................... 600 ms
RINGER CADENCE .......................................................................... 3
RINGER VOLUME ............................................................................. 5
VOICEMAIL NUMBER ......................................................... No Setting
#3 SEC PAUSES ................................................................ No Setting
VM PASSWORD .................................................................. No Setting
HOLD MODE ............................................................................ Normal
RELEASE MODE .................................................................. New Call
Note: After the unit has been completely configured for the first time, use MENU
to review or reprogram the features.
After the adapter is connected, the display will show as indicated below for setting.
1.
[SELECT LANGUAGE] appears on the display. Press REVIEW UP to select
the language. ENG - English, ESP - Spanish, FRE - French, and then press
MENU to confirm the selection.
2.
When [ENTER AREA CODE] appears, enter the desired area code using
the keypad. Use REVIEW UP and REVIEW DOWN to skip a digit. Press
MENU to confirm area code. Follow the same procedure for both area code
settings. To leave an area code blank, press MENU without entering digits.
3.
When [SET LDS CODE] appears, enter the desired LDS code using the
keypad. Press MENU to confirm the selection.
4.
When [EDIT TIME & DATE] appears, enter the time using the keypad.
Press REVIEW UP and REVIEW DOWN to select AM or PM. Enter the date
using the keypad. Press MENU to confirm the settings.
Example: To enter 8:35 AM, enter 0835 and then press REVIEW UP to skip
to the date because the time is AM by default.
5.
When [FLASH TIMER (MS)] appears, press REVIEW UP to toggle between
600ms, 100 ms, and 300ms. After selecting the desired flash time, press
MENU to confirm selection.
11
6.
When [RINGER CADENCE] appears, the default setting is 3. To alter this
setting, press REVIEW UP. There are 10 ringer cadences and each one will
be played as you scroll through them. After the desired ringer cadence is
displayed, press MENU to confirm selection.
8.
When [RINGER VOLUME] appears, the default setting is 5. To alter the
ringer volume, press REVIEW UP. There are 7 ringer volume levels and
each one will be played as you scroll through them. To turn the ringer off,
select [OFF] in the Menu. After the desired ringer volume level is displayed, press MENU to confirm selection.
9.
When [VOICEMAIL NUMBER] appears, enter the voicemail number
(maximum of 18 digits) using the keypad. To delete a number or digit,
press REVIEW DOWN to erase the number(s). After the desired number
has been entered, press MENU to confirm selection.
10. When [#3 SEC PAUSES] appears, enter the desired number of pauses
using the keypad. After the desired setting has been entered, press MENU
to confirm selection.
11. When [VM PASSWORD] appears, enter the desired password using the
keypad (maximum of 5 digits). To delete a number or digit, press REVIEW
DOWN to erase the number(s). After the desired number has been entered,
press MENU to confirm selection.
12. When [HOLD MODE] appears on the display. Press REVIEW UP to select
either NORMAL or PBX. In NORMAL mode, the HOLD button activates a local
hold function. This can be released at any parallel phone. In PBX mode, the
HOLD button dials a code which places a PBX line on hold. If you select PBX
mode, see Step 15 to program the code.
13. When [RELEASE MODE] appears on the display. Press REVIEW UP to select
either NEWCALL or HANGUP. In NEWCALL mode, the RELEASE button
provides a 1.5 second line break. This will ensure that the line is clear and a
new call can be dialed. In HANGUP mode, the RELEASE button drops the
line and a new connection is not made. This is primarily intended for programming into speed dial locations.
14. When [SDT TIME] appears on the display, press REVIEW UP to change Stutter
Dial Tone timing. Please note that the default setting of 1700 mSec is correct
for most applications.
15. This only applies if you have selected PBX HOLD mode.
a.
Press SAVE. The display shows [SAVE TO ?]
b.
Press HOLD. The display shows [ENTER NUMBER >]
c.
Dial the code using the keypad.
d.
Press SAVE.
12
TELEPHONE FEATURES
DIALING
The 2705 is only capable of DTMF dialing. It is not capable of pulse dialing.
RECEIVING A PHONE CALL
1.
2.
When the phone rings, lift the handset or press SPEAKER to begin your
conversation.
To change the Ringer Volume, refer to the “Factory Presets” section.
PLACING A PHONE CALL
1.
2.
Lift the handset or press the SPEAKER button and wait for a dial tone.
Dial the telephone number you wish to call. The number will appear on the
display window.
PREDIAL
1.
2.
While the handset is on hook, enter the desired telephone number using the
key pad. The number will appear in the display. To delete a digit or the entire
number, press REVIEW DOWN.
To dial the displayed number, lift the handset, press SPEAKER or DIAL.
SPEAKER BUTTON
NOTE: Power Adapter must be used to ensure proper function
1.
Receiving Incoming Calls
a. When the phone rings, press and release SPEAKER and speak
normally into the built-in microphone from a distance of 5-6 inches.
b. You can adjust the volume of the caller’svoice by by pressing the Volume
Button on the base of the telephone.
c. After the conversation has finished, press and release SPEAKER to hang
up.
2.
Making A Call
a. Press and release SPEAKER.
b. When you hear a dial tone, dial the number or press the auto memory
button. The number will appear on the display window.
c. When your party answers, adjust the volume of the conversation by press
ing the Volume Button on the base of the telephone.
d. After the conversation has finished, press and release SPEAKER to hang
up.
Note:
1. If you wish to switch from speakerphone to handset, simply lift the handset.
2. If you wish to switch from handset to speakerphone, press and release
SPEAKER and then hang up the handset.
13
DURATION COUNTER
A built-in counter will start counting 6 seconds after you lift the handset or 6
seconds after you dial a telephone number.
MUTE BUTTON
Press MUTE to speak without the person on the phone hearing your conversation.
The MUTE Indicator will light up and remain lighted until you resume your conversation. Also,“MIC MUTED” will show in the display. To resume the conversation,
press MUTE. The MUTE indicator will go out and your call can continue.
AUTOMATIC MEMORY
Storing A Number
1.
2.
3.
4.
Press SAVE, [SAVE TO?] appears on the display window.
Press the desired memory location. (M1-M5 or SHIFT M1-M5)
[ENTER NUMBER>] appears on the display.
Enter the desired number using the keypad (maximum of 24 digits). Press
SAVE to confirm.
5. [ENTER NAME>] will appear. Type the name (16 characters max.) using the
keypad. Use REVIEW UP to add a space. Use REVIEW DOWN to delete a
character. Press SAVE again.
6. [SET VIP RING] will appear. Use REVIEW UP and REVIEW DOWN to select the
desired ring cadence. Press SAVE again.
7. [MEMORY STORING] will show briefly.
Note: The memory locations can be chained together to store longer numbers.
Dialing A Number
1.
2.
3.
Press the desired memory location (M1-M5 or SHIFT M1-M5)
The number will be displayed.
To dial the number, lift the handset, press SPEAKER or press DIAL.
VOLUME BUTTON
A built-in amplifier feature allows you to change the listening volume in the receiver of the handset when speaking with your party. Press VOLUME UP or VOLUME DOWN to achieve different levels. The volume remains the same between
calls. It does not return to a nominal level.
REDIAL BUTTON
1.
2.
3.
To redial one of the last 10 numbers dialed, press REDIAL. The display
will show the last number dialed. To scroll through the last 10 numbers,
press REVIEW UP or REVIEW DOWN.
After the desired number is selected, dial the number by pressing REDIAL
again, lifting the handset, pressing SPEAKER or pressing DIAL.
The selected number (32 digits maximum) will be redialed.
14
PAUSE BUTTON
PAUSE allows you to insert a 3.6-second pause in the dialing sequence. This is
particularly useful if you are connected to a PABX system where you must dial an
access code (usually the number 9) to obtain an outside line.
1. Press PAUSE and release at any point in the dialing sequence where a
pause is desired.
2. PAUSE can be pressed more than once to create a longer pause.
HOLD BUTTON
1.
NORMAL MODE
a.
b.
2.
Press HOLD and hang up the handset. HOLD will light up and remain
lighted until you resume your conversation.
To resume your conversation, lift the handset or that of any extension
phone on the same line or press and release SPEAKER. The HOLD
indicator will go out and your call can continue.
PBX MODE
Press HOLD. The phone will dial out the code. Depending on the PBX, it
may now be necessary to hang up the handset. Note that HOLD will not
light in this mode.
FLASH BUTTON
This telephone provides a line break signal for accessing PABX service or for use
of Call Waiting from your local telephone company. If you have Call Waiting service, you can use the Call Waiting function per the following instructions.
1.
2.
3.
While having a conversation, another party calls and you hear a tone.
Press FLASH once and release. The first conversation is placed on hold and
the second call can be answered.
Press FLASH again and release. You may speak to the first caller again and
the second call is placed on hold.
HEADSET BUTTON
The HEADSET button can control the interface to either a corded or wireless
headset. See instructions in INSTALLATION section for operation wtih Plantronics™
wireless headsets.
CORDED HEADSET
This telephone will accept either a 2.5 mm cell phone-style headset or an RJ
type headset. Press HEADSET to connect and disconnect from calls.
15
DATA PORT
This is a connection which is in parallel with the telephone line. It allows the
connection of a device such as a modem, caller ID, or an answering machine.
This connection is located on the bottom of the phone and is marked DATA.
CONTRAST BUTTON
Contrast can be altered whether on hook or off hook by pressing CONTRAST.
There are 3 contrast levels.
RELEASE BUTTON
To end a conversation, press RELEASE once. There are two modes for RELEASE.
1.
NEW CALL
In NEW CALL mode, the phone goes on-hook for 1.5 seconds and then goes
off hook again. This allows you to make another call.
2.
HANG-UP
In HANG UP mode, the phone does not come back off hook. This allows you
to program a RELEASE into a speed dial location.
VOICEMAIL BUTTON
Press VOICEMAIL to dial the voicemail access number and pin. See Unit Setup
section for details.
DIRECTORY BUTTON
DIRECTORY is used to store the name and number of up to 99 of your most
frequently dialed contacts. The names are sorted alphabetically.
MESSAGE LIGHT
If you have a voice mail service with your telephone company, the large indicator at
the top of the display will flash red to alert you that you have new messages.
The MESSAGE indicator also monitors the unit’s situation. When the phone is in
use, the MESSAGE indicator will be on continuously. When the phone is ringing,
the indicator will flash quickly.
MESSAGE WAITING
This unit’s MESSAGE WAITING DETECTION is for both FSK and Stutter Dial Tone
(SDT) systems.
1.
FSK
The MESSAGE indicator will flash and [MESSAGE WAITING] will appear on
the display for 20 seconds when a message waiting signal is received
from the Central Office.
16
2.
SDT
This unit will check your line for a stutter dial tone every time you hang up
or each time a call goes unanswered. The MESSAGE indicator will flash if
a stutter dial tone is detected. There may be some delay in lighting the
MESSAGE indicator. This delay is due to regulatory matters and does not
indicate a problem with the unit.
This unit may not be activated or deactivated under certain conditions. For example, when you retrieve messages from an outside phone (not your own telephone number), the MESSAGE indicator may not be canceled when you return
home. If you experience this situation, pick up the handset and hang up. The
MESSAGE indicator will cancel.
17
CALLER ID FEATURES
CALL WAITING DISPLAY
Call-waiting service alerts you to a new call by playing a tone while you are on a
call. Call Waiting Caller ID not only tells you there is another call waiting, but lets
you know who the caller is before the call is answered. The name and number of
the incoming call will be shown on the unit’s display. This infomation will remain
displayed for 16 seconds. In addition to this, the CALL WAITING symbol (CW) will
flash.
RECEIVING CALLS
1.
2.
When the telephone is not in use and a new call is received, the display will
show the NEW symbol, the phone number, the caller’s name, and the call
time for 16 seconds. The REPEAT symbol will appear if the call has come in
more than once.
After 16 seconds with no activity, the display will default to the Stand-By screen
until another call is received or a button is pressed.
REVIEWING CALLS
1.
2.
3.
4.
When in Standby Mode, press REVIEW UP or REVIEW DOWN to see the
stored calls. This unit stores up to 99 calls.
The NEW symbol will be removed from each call after it is reviewed.
The reviewed number can be stored into any of the auto memory buttons:
a. With the number displayed, press SAVE.
b. [SAVE TO ?] will appear. Press M1-M5 or SHIFT M1-M5. Press
SAVE again.
c. The caller’s name will appear. Press SAVE again.
d. [SET VIP RING] will appear. Use REVIEW UP and REVIEW DOWN
to select the desired ring cadence. Press SAVE again.
When the end of the call records is reached, the display will show [-END
OF LIST- ].
DELETING CALLS
Individual call
1. Display the desired record by pressing REVIEW UP or REVIEW DOWN
2. Press DELETE. The display will show [DELETE? 1:YES 2:NO].
3. Press 1 to confirm the deletion.
All calls
1. Display the desired record by pressing REVIEW UP or REVIEW DOWN
2.
3.
Press and hold DELETE for more than 3 seconds. The display will show
[DELETE ALL 1:YES 2:NO].
Press 1 to confirm the deletion.
18
CALLBACK
When reviewing received calls, there are two ways to dial the telephone numbers
shown on the display by pressing DIAL.
1.
2.
If you have reviewed the calls with the telephone handset on hook, press
DIAL. The HANDSET symbol in the display will come on, and the number you
have selected will be dialed automatically via the speakerphone.
If you have already picked up the handset or activated the speakerphone, you
may select the number to be dialed by reviewing the stored calls. After locating the desired number, press DIAL. The displayed number will be dialed
automatically.
7-10-11 BUTTON
7-10-11 allows you to change the format of the displayed number. These are
the available formats:
7-digit
10-digit
11-digit
7-digit telephone number.
3-digit area code + 7-digit telephone number.
long distance code 1 + 3-digit area code + 7digit telephone number.
If a local call, and its 7-digit number is displayed:
• Pressing 7-10-11 once will change it to a 10-digit format (your area code +
7-digit number).
• Pressing 7-10-11 twice will change it to an 11-digit number (1 + your area
code + 7-digit telephone number).
• Pressing 7-10-11 three times will go back to the original 7-digit telephone
number.
If a long distance call, and its 10-digit number is displayed,
• Pressing 7-10-11 once will remove the 3-digit area code and change it to a
digit number.
• Pressing 7-10-11 twice will go back to the original 10-digit number.
•
Pressing 7-10-11 three times will add the LDS code to the number. (1+ 3digit area code + 7-digit telephone number).
When the desired format of the telephone number is reached, press DIAL to
dial the displayed number.
MESSAGE ERROR
The display shows [-MESSAGE ERROR-] if your unit receives a call that has an
error in the transmission or reception.
19
NO DATA SENT
The display shows [-NO DATA SENT-] if there is no caller ID (CID) number sent
from the telephone company.
PRIVATE CALLS
•
•
•
If the caller has exercised the option to block his number from being sent,
[PRIVATE NUMBER] and his name will alternately display on the screen.
If the caller has exercised the option to block his name from being sent,
[PRIVATE NAME] and his telephone number will be displayed on the
screen.
If the caller has exercised the option to block his name and number from
being sent, [PRIVATE CALLER] will be displayed on the screen.
UNKNOWN CALLS
•
•
•
When the telephone company is unable to provide the caller’s telephone
number, [UNKNOWN CALLER] and his name will alternately display on the
screen.
When the telephone company is unable to provide the caller’s name,
[UNKNOWN NAME] and his telephone number will be displayed on the screen.
When the telephone company is unable to provide the caller’s name
and number, [UNKNOWN CALLER] will be displayed on the screen.
20
USING THE DIRECTORY
This unit stores the numbers of up to 99 of your business associates, clients,
contacts, and friends in your directory. Names are sorted alphabetically starting
with the first character. (If you want your Directory sorted by the last name, enter the
last name first.)
STORING ENTRIES
Press SAVE to store a number in the Directory. After pressing SAVE, the display
will show [Save To?]. Press DIRECTORY. [Enter Number>] will appear in the
display. Enter the desired number using the keypad. (max 24 digits). Press SAVE
to confirm. [Enter Name] will appear. Type the name using the keypad. Press SAVE
again to confirm all settings. [Number Stored] will show briefly.
Note: For Example, if A is the desired letter, press the #2 button once and A will
appear on the display. If B is the desired letter, press the #2 button twice and B will
appear on the display. Pressing the #2 button three times will select the letter C.
If an incorrect letter is accidentally selected, press the down review arrow and start
over. All letters are upper case. To enter a space when storing a name or number,
press the up review arrow. Use the “#” key to edit entries.
FINDING ITEMS
Press DIRECTORY to enter the Directory Review Mode. The first entry in the Directory
is displayed. The Down and Up Review Arrows may be used to scroll through the
directory. To leave the directory at any time, press DIRECTORY.
To search for a directory entry, press DIRECTORY. Then, using the keypad, type
the desired name.
DIALING DIRECTORY NUMBERS
Find the number you want to dial in the Directory List. (Telephone can be on or off
hook) When the number shows on the display, press DIAL to start dialing.
DELETING ITEMS
Deleting Individual Entries
Enter the directory and select the individual entry. To delete an individual entry,
press DELETE once and then press 1 to confirm or 2 to cancel. The display will
be erased and the remaining items will be re-sorted.
Deleting All Entries
Enter the directory. To delete all entries, press and hold DELETE button.
[DELETE ALL] will appear in the display, select (1) for YES or (2) for NO. [NO
RECORDS] appears in the display confirming there are no directory entries in
memory.
21
TELEPHONE SERVICE PROBLEMS
If you have any problems with your telephone service, determine if the
problem is with your unit or the telephone company lines BEFORE CALLING
THE TELEPHONE COMPANY. Be aware that the telephone company may
charge you for a service call if the problem is caused by your telephone.
TROUBLESHOOTING
PHONE DOES NOT RING
1.
2.
3.
Line cord is disconnected at telephone outlet or at telephone.
Phone is OFF HOOK. Make certain the hookswitch is depressed when the
handset is in the cradle.
SPEAKERPHONE indicator is on. Turn off speakerphone.
NO DIAL TONE
Wire is disconnected at telephone or at wall jack. Test the telephone in a
different wall jack. If it works, the first jack may be defective.
REDIAL BUTTON DOES NOT FUNCTION
The telephone may have been momentarily disconnected from the telephone
jack.
BLANK SCREEN
1.
2.
Check if the adapter is connected properly.
Press the Contrast button to see if contrast level is set correctly.
CALLERS ARE NOT DISPLAYED ON THE SCREEN
1.
2.
Verify that you have subscribed to the appropriate service (Caller ID and
Call Waiting Caller ID) from your telephone company. If you only subscribed
to Caller ID service the unit will not display call waiting caller ID information.
Check if your answering machine is set to answer before 2 rings.
NO CALLER INFORMATION IS DISPLAYED WHEN HEARING THE CALL WAITING
BEEP
Verify that you have subscribed to Call Waiting Caller ID service from your telephone company.
MESSAGE ERROR HAPPENS FREQUENTLY
Caller information was not transmitted properly. Check with your telephone company to see if there is a problem with your phone line.
Since our special design will always retain your stored call records even with
the power adapter disconnected, we encourage you to disconnect all the
telephone cords and adapter; and then reinstall the unit step by step per this
instruction manual before you ask for service.
22
MAINTENANCE INFORMATION
Treat your telephone equipment with care for trouble-free performance. Avoid
dropping the handset. Carefully place the handset on-hook after use.
Avoid putting near heating appliances and devices that generate electrical noise
(for example, motors and florescent lamps).
Clean your telephone equipment with a damp cloth. Stains may be removed with
a mild soap. Do not use liquid or aerosol detergents or cleaning agents.
Do not expose to direct sunlight or moisture
Retain the original package in case you need to ship it at a later date.
23
TELEPHONE REPAIR
DO NOT ATTEMPT TO REPAIR THIS PRODUCT YOURSELF. Telephones manufactured by CORTELCO must be returned to us for repair.
You can return your telephone to CORTELCO for repair or replacement in
accordance with our LIMITED WARRANTY.
CORTELCO warrants THIS PRODUCT against defects in material and workmanship in accordance with our LIMITED WARRANTY. If your telephone is returned for
repair, include a copy of your sales receipt containing the date-of-purchase. DO
NOT INCLUDE THE ORIGINAL SALES RECEIPT.
If date-of-purchase is not included, the factory date printed on the label on the
bottom of your telephone will be used as the date-of-purchase. The factory date
allows six months for distribution and sale of this product.
If you return your telephone for repair, the warranty period is not extended. The
original date-of-purchase continues to apply to your warranty.
OUT-OF-WARRANTY REPAIR We will repair this product for a nominal fee after the
LIMITED WARRANTY has expired if you send it to us in a complete and undamaged condition. The repaired unit will be shipped to you C.O.D., freight collect.
RETURN-FOR-REPAIR PACKAGING If you are returning a unit to us for repair,
package it carefully, preferably in the original carton. Be sure to include your return
address, a copy of the sales receipt showing date-of-purchase, and a note describing the problem you have with your Telephone. Shipping must be prepaid. If
the telephone is in warranty, it will be repaired or replaced, at our option, at no
cost to you, and it will be returned shipping prepaid.
Ship your telephone (shipping prepaid) to:
CORTELCO
REPAIR CENTER
1703 SAWYER ROAD
CORINTH, MS 38834
24
FCC INFORMATION
Part 68 is a Federal regulation which requires equipment to be tested and registered with the FCC prior to its connection to the network. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that
contains, among other information, the FCC Registration Number and the Ringer
Equivalence Number (REN) for this equipment. You must, upon request, provide
this information to your telephone company.
The Ringer Equivalence Number(REN), which is used to determine the number
of devices you may connect to your phone line, indicates the amount of power that
your telephone draws from the telephone company line during ringing. If you have
more than one telephone (or other terminal device) connected to the telephone
company line, you should total the RENs, and be sure that the total is not more
than five. Your telephones may not ring if the total is more than five. Also, in some
rural locations, your telephone may not ring if the REN total is more than three.
RESTRICTIONS You must not connect your telephone to coin-operated lines or
party lines.
INSTALLATION This model telephone must be connected to the telephone company lines through a modular jack. The required USOC for the modular jack is
RJ11C for desk mounting and RJ11W for wall mounting. The USOC number is
printed on the label on the bottom of your telephone.
HEARING-AID COMPATIBILITY The handset on your telephone will work with
magnetically-coupled hearing aids. You can use a hearing aid equipped with a T
(Telephone) switch.
IN CASE OF TROUBLE If your telephone should cause problems on the telephone
line, the telephone company can temporarily disconnect your service. The telephone company must then notify and allow you to correct the problem.
The telephone company may from time to time change its lines or equipment.
They must notify you if planned changes will affect your telephone service, to allow
you to take steps to prevent interruptions.
This telephone complies with Part 15 of the FCC Rules. In the unlikely event that
interference occurs, move the telephone and/or radio, television, etc. to increase
the separation distance.
25
LIMITED WARRANTY
If you purchased this product new in the U.S. or Puerto Rico, CORTELCO
warrants it against defects in material and workmanship for a period of two
(2) years from the date of original purchase. This warranty is in lieu of all
other express warranties. During the warranty period, CORTELCO agrees to
repair or, at its option, replace the defective product, or any part of it without
charge for parts or labor. This is your exclusive remedy. This warranty does
not cover damage resulting from accident, misuse, abuse, improper installation or operation, lack of reasonable care, the affixing of any attachment
not provided by CORTELCO with the product and loss of parts. The warranty
is voided in the event any unauthorized person alters or repairs the unit.
Telephone companies use different types of equipment and offer various
types of services to customers. CORTELCO does not warrant that this
product is compatible with the type of equipment of any particular phone
company or the services provided by it.
CORTELCO DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, AS OF THE DATE TWO YEARS FROM THE ORIGINAL PURCHASE OF THE PRODUCT. CORTELCO ASSUMES NO RESPONSIBILITY FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION AND LIMITATION
MAY NOT APPLY TO YOU.
If failure occurs and your telephone is in warranty, service shall be provided
by returning it to CORTELCO - Repair Center, 1703 Sawyer Road, Corinth,
Mississippi 38834, shipping prepaid. The product will be repaired or
replaced if examination by us determines the product to be defective. Telephones received damaged as a result of shipping will require you to file a
claim with the carrier.
2705 - Manual Rev. 1.1
26
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