2016 Legend Series Owner's Manual (International)

MICHAEL PHELPS

S E R I E S BY M A ST E R S PA S

MICHAEL PHELPS LEGEND SERIES OWNERS MANUAL

INTERNATIONAL

MASTER SPAS OWNER’S MANUAL

Welcome To Ultimate Relaxation!

Thank you for choosing your new spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your spa to its fullest.

At the time of print, this manual is accurate in its information. Master Spas reserves the right to change or improve its product without prior notice. To check on updates or for other information, please visit www.masterspas.com and follow the links to the customer support section.

Record Of Ownership

Name ��

Address ��

City �� State �� Zip ��

Phone # (��)��-�� Date Purchased �� /�� /��

Model �� Serial # ��

Dealer Name ��

Service Tech Rep ��

Serial Number Location

The serial number for your spa is located near the filter area, on the spa system pack, or on the listing plate on the skirting. It is a seven digit number. Ex. 1612345

Register Your Spa

Please be sure to register your spa so we can efficiently assist with any questions you may have.

Until your spa has been registered, Master Spas Inc. will not have record of your ownership.

To register your spa, visit www.MasterSpas.com and access our Owner’s Support within the

Resources tab link on the page. This area will offer online registration capability along with other support information.

6927 Lincoln Parkway

Fort Wayne, Indiana 46804 www.masterspas.com

TABLE OF CONTENTS

Record of Ownership .............................................................................................................. 1

Table of Contents ................................................................................................................... 2

Safety Instructions ............................................................................................................ 3-10

Glossary of Spa Terminology ........................................................................................... 11-13

Site Preparation / General Guidelines .............................................................................. 14-16

Installation Instructions ................................................................................................... 17-18

The Advantages of Eco Pur Filtration .................................................................................... 19

Water Chemistry Terms You Should Know ....................................................................... 20-21

Why Are Chemicals Important in a Spa ................................................................................. 22

Water Maintenance ......................................................................................................... 23-26

Start-Up ........................................................................................................................ 23

Schedule .................................................................................................................. 24-25

Troubleshooting Guide .................................................................................................. 26

Regular Maintenance Procedures ..................................................................................... 27-31

Spa Troubleshooting Guide ............................................................................................. 32-33

Winterizing & Storing Your Spa ............................................................................................ 34

Spa Care & Maintenance Record ...................................................................................... 35-39

Electrical Requirements ................................................................................................... 40-46

Model Specifications ............................................................................................................ 47

Spa Controls ................................................................................................................... 48-78

Wi-Fi Module (if equipped) ................................................................................................... 79

Fusion Touch Sound (if equipped) .................................................................................... 80-81

Mast3rPur (if equipped) .................................................................................................. 82-84

DO NOT DIVE.

SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Included with your new spa is a safety sign. The sign is for you and your guest’s protection and is suitable for outdoor use in wet locations. The sign should be placed in a location visible to all users of the spa.

Please take time to point out the physical location of the safety sign and the importance of the safety precautions displayed on the safety sign to all of your guests. Remember, your safety and the safety of anyone who enjoys the use of your spa is our utmost concern.

The sign should be mounted with screws or another type of permanent fastener. Additional or replacement signs can be obtained from your dealer or direct from the factory.

INTRODUCTION

It’s time to relax! You now have your very own portable spa by Master Spas, Inc. By fully understanding the operation of each of the features of your new Master Spa, you will be assured of many years of hassle-free, hot water therapy and fun.

Your safety is of paramount importance to the MasterSpas family. We urge you to read and become thoroughly familiar with all safety aspects addressed in this manual.

Through reading and totally understanding the important information in your owner’s manual, you will realize that you now own THE ULTIMATE RELAXATION MACHINE!


IMPORTANT SAFETY INSTRUCTIONS

When installing and using this electrical equipment, basic safety precautions should be observed including the following:

READ AND FOLLOW ALL

INSTRUCTIONS

WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

A wire conductor is provided on this unit to connect a minimum 6 AWG

(13.302mm

2

) solid copper conductor between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet

(1.5m) of the unit

(For cord-connected/convertible units)

DANGER – Risk of injury.

a) Replace damaged cord immediately.

b) Do not bury cord.

c) Connect to a grounded, grounding type receptacle only.

(For units intended for indoor use only)

WARNING – For indoor use only. This unit is not intended for outdoor use.

(For units intended for outdoor use only)

WARNING – For outdoor use only. This unit is not intended for indoor use.


IMPORTANT SAFETY

INSTRUCTIONS (CONT.)

(For units with GFCI)

WARNING – This product is provided with a ground-fault circuit interrupter located on the front panel of selected swim spas and on the power cord of

120 volt convertible spas. The GFCI must be tested before each use. With the product operating, open the service door. When the product stops operating, this merely indicates that the door is equipped with an electrical interlock.

Next, push the test button on the GFCI and close the service door. The product should not operate. Now open the service door, push the reset button on the GFCI and close the service door. The product should now operate normally. When the product fails to operate in this manner, there is a ground current flowing indicating the possibility of an electric shock. Disconnect the power until the fault has been identified and corrected.

DANGER – Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times.

DANGER – Risk of Injury. The suction fittings in this spa are sized to match the specific water flow created by the pump. Should the need arise to replace the suction fittings or the pump, be sure that the flow rates are compatible.

Never operate spa if the suction fittings are broken or missing. Never replace a suction fitting with one rated less than the flow rate marked on the original suction fitting.

DANGER – Risk of Electric Shock. Install at least 5 feet (1.5m) from all metal surfaces. As an alternative, a spa may be installed within 5 feet of metal surfaces if each metal surface is permanently connected by a minimum 8AWG (8.4mm

this purpose.

2

) solid copper conductor to the wire connector on the terminal box that is provided for

DANGER – Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio, or television, within 5 feet (1.5 m) of a spa.

WARNING – To reduce the risk of injury: a) The water in a spa should never exceed 40˚C (104˚F). Water temperatures between 38˚C (100˚F) and 40˚C (104˚F) are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.




b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 38˚C (100˚F). c) Before entering a spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies. d) The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning. e) Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa. f) Persons using medication should consult a physician before using a spa since some medication may induce drowsiness while other medication may affect heart rate, blood pressure, and circulation.

(For spas with a gas heater)

WARNING – Risk of Suffocation. This spa is equipped with a gas heater and is intended for outdoor use only unless proper ventilation can be provided for an indoor installation.

HYPERTHERMIA

Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6°F (37˚C).

THE SYMPTOMS OF HYPERTHERMIA INCLUDE:

• Dizziness • Fainting • Drowsiness • Lethargy

• Increase in Internal Body Temperature

THE EFFECTS OF HYPERTHERMIA INCLUDE:

Unawareness of Impending Hazard • Failure to Perceive Heat • Failure to

Recognize the Need to Exit Spa • Physical Inability to Exit Spa • Fetal Damage in Pregnant Women • Unconsciousness Resulting in a Danger of Drowning




DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the spa are in use. Damaged covers can be hazardous to small children and adults with long hair. Should any part of the body be drawn into these fittings, turn off the spa immediately. As a precaution, long hair should not be allowed to float in the spa.

WARNING – Install the spa so that water can be easily drained out of the compartment containing electrical components so as not to damage equipment. When installing the spa make sure to allow for an adequate drainage system to deal with any overflow water. Please allow for at least 3 feet of clearance around the perimeter of the spa to provide enough room to access for servicing. Contact your local dealer for their specific requirements.

WARNING – The spa should be covered with an approved locking cover when not in use, to prevent unauthorized entry and injuries.

WARNING – People with infections, sores or the like should not use the spa. Warm and hot water temperatures may allow the growth of infectious bacteria if not properly disinfected.

CAUTION – Safe temperatures for swimming or aquatic exercise is around 80˚F

(26.7˚C).

CAUTION – Risk of Electrical Shock. Do not leave audio compartment open.

Audio CD controls are not to be operated while inside the spa.

CAUTION – Replace components only with identical components.

WARNING – Risk of Electric Shock. Do not connect any auxiliary components (for example, additional speakers, headphones, additional audio/ video components etc.) to the system. These units are not provided with an outdoor antenna.

Do not service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

If the power supply cord(s) are damaged, water is entering the speaker, audio compartment, or any other component in the electrical equipment compartment area, the protective shield is showing signs of deterioration, or there are signs of other potentially hazardous damage to the unit, turn off the circuit breaker from the wall and refer servicing to qualified personnel.




The unit should be subjected to periodic routine maintenance once every quarter to make sure that the it is operating properly.

DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G,

GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying this equipment.

At least two lugs marked “Bonding Lugs” are provided on the external surface or on the inside of the supply terminal box or compartment. To reduce the risk of electric shock, connect the local common bonding grid in the area of the spa to these terminals with an insulated or bare copper conductor not smaller than

8AWG.

All field installed metal components such as rails, ladders, drains, or other similar hardware within 3m of the spa shall be bonded to the equipment grounding bus with copper conductors not smaller than 8AWG.

SAVE THESE INSTRUCTIONS


WARNING:

CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVI-

SION

AVERTISSEMENT:

NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION

SANS SURVEILLANCE

WARNING:

DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE

INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.

AVERTISSEMENT:

POUR ÉVITER QUE LES CHEVEUX OU UNE PARTIE DU CORPS

PUISSENT ÊTRE ASPIRES, NE PAS UTILISER UNE CUVE DE RELAXATION SI LES GRILLES DI PRISE

D’ASPIRATION NE SONT PAS TOUTES EN PLACE

WARNING:

PEOPLE USING MEDICATIONS AND/OR HAVING AN ADVERSE MEDICAL HIS-

TORY SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB.

AVERTISSEMENT:

LES PERSONNES QUI PRENNENT DES MÉDICAMENTS OU ONT

DES PROBLÉMES DE SANTÉ DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER UNE CUVE

DE RELAXATION

WARNING:

PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE A SPA OR HOT TUB

AVERTISSEMENT:

LES PERSONNES ATTEINTES DE MALADIES INFECTIEUSES NE

DEVRAIENT PAS UTILISER UNE CUVE DE RELAXATION

WARNING:

TO AVOID INJURY EXERCISE CARE WHEN ENTERING OR EXITING THE SPA OR

HOT TUB.

AVERTISSEMENT:

POUR ÉVITER DES BLESSURES, USER DE PRUDENCE EN ENTRANT

DANS UNE CUVE DE RELAXATION ET EN SORTANT

WARNING:

DO NOT USE DRUGS OR ALCOHOL BEFORE OR DURING THE USE OF A SPA

OR HOT TUB TO AVOID UNCONSCIOUSNESS AND POSSIBLE DROWNING

AVERTISSEMENT:

POUR ÉVITER L’ÉVANOUISSEMENT ET LA NOYADE ÉVENTUELLE, NE

PRENDE NI DROGUE NI ALCOOL AVANT D’UTILISER UNE CUVE DE RELAXATION NI QUAND ON S’Y

TROUVE

WARNING:

PREGNANT OR POSSIBLY PREGNANT WOMEN SHOULD CONSULT A PHYSI-

CIAN BEFORE USING A SPA OR HOT TUB.

AVERTISSEMENT:

LES FEMMES ENCEINTES, QUE LEUR GROSSESSE SOIT CONFIRMÉE

OU NON, DEVRAIENT CONSULTER UN MÉDECIN AVANT D’UTILISER UNE CUVE DE RELAXATION

WARNING:

WATER TEMPERATURE IN EXCESS OF 38˚C MAY BE INJURIOUS TO YOUR

HEALTH

AVERTISSEMENT:

IL PEUT ÊTRE DANGEREUX POUR LA SANTÉ DE SE PLONGER DANS

DE L’EAU A PLUS DE 38˚C

WARNING:

BEFORE ENTERING THE SPA OR HOT TUB MEASURE THE WATER TEMPERA-

TURE WITH AN ACCURATE THERMOMETER

AVERTISSEMENT:

AVANT D’UTILISER UNE CUVE DE RELAXATION MESURER LA

TEMPÉRATURE DE L’EAU À L’AIDE D’UN THERMOMÉTRE PRÉCIS


WARNING:

DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS

EXERCISE

AVERTISSEMENT:

NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT

APRÉS UN EXERCISE FATIGANT

WARNING:

PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJUROUS TO YOUR

HEALTH

AVERTISSEMENT:

L’UTILISATION PROLONGÉE D’UNE CUVE DE RELAXATION PEUT

ÊTRE DANGEREUSE POUR LA SANTÉ

WARNING:

DO NOT PERMIT ELECTRIC APPLIANCES (SUCH AS LIGHT, TELEPHONE, RADIO,

OR TELEVISION) WITHIN 1.5 M OF THIS SPA OR HOT TUB

AVERTISSEMENT:

NE PAS PLACER D’APPAREIL ÉLECTRIQUE (LUMINAIRE, TÉLÉPHONE,

RADIO, TÉLÉVISEUR, ETC) À MOINS DE 1.5 M DE CETTE CUVE DE RELAXATION

CAUTION:

MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH MANUFACTURER’S

INSTRUCTION

ATTENTION:

LA TENEUR DE L’EAU EN MATIÉRES DISSOUTES DOIT ÊTRE CONFORME AUX

DIRECTIVES DU FABRICANT

Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 37˚C (98.6˚F). The symtoms of hyperthermia include drowsiness, lethargy, and an increase in the internal temperature of the body. The effects of hyperthermia include

(a) unawareness of impending hazard;

(b) failure to perceive heat;

(c) failure to recognize the need to exit spa;

(d) physical inability to exit spa;

(e) fetal damage in pregnant women; and

(f) unconsciousness and danger of drowning.

WARNING:

THE USE OF ALCOHOL OR DRUGS CAN GREATLY INCREASE THE RISK OF

FATAL HYPERTHERMIA IN HOT TUBS AND SPAS

LA CONSOMMATION D’ALCOOL OU DE DROGUE AUGMENTE CONSIDÉRABLEMENT LES

RISQUES D’HYPERTHERMIE MORTELLE DANS UNE CUVE DE RELAXATION.

GLOSSARY OF SPA TERMINOLOGY

Your new Master Spa features a variety of jets. All jets, regardless of style return the water to the spa. Air is mixed with the water by using the air controls (if equipped) creating a gentle to most vigorous massage. Water flow is adjusted by simply turning the outer face of the jet. Your Master

Spa may have a combination of pulsating, rotating, dual pulsating and directional adjustable jets.

1. THERAPY JETS

Located throughout the seats of the spa to offer a variety of therapy combinations.

2. NECK JETS

(if equipped)

Located above the normal water level to provide massaging action to the back of the neck.

3. SHOULDER JETS

(if equipped)

Located above the normal water level to provide massaging action to the shoulders.

4. MASTER BLASTER FOOT THERAPY JET

(if equipped)

Large jet with several fixed nozzles located in the bottom of the spa near the floor to provide excellent massage to the feet.

5. JET DIVERTER VALVE

(if equipped)

Located on the top flange of the spa, this large valve physically diverts the flow of water from one group of jets to another. Be sure that no sand or particles are brought into the spa as they will cause the diverter to seize up. It is best to turn the diverter valve only when the pump is turned off.

6. WATER FEATURE VALVE

(if equipped)

Located on the top flange of the spa, this smaller valve adjusts water flow to the waterfalls and/ or water features in your spa.

NOTE: When the spa is not in use, this valve should be turned mostly shut (not completely shut) to prevent the water features from allowing water to hit the cover while it is closed. If left mostly open, water may hit the cover and possibly run out of the spa causing water loss.

7. AIR CONTROL VALVE

These smaller valves are located around the top of your spa. You may increase or decrease the force of your jets by opening or closing the air control valves. Each air control valve will typically function 1 to 2 groups or seats of jets in the spa. When not in use the air controls should be kept in the closed position as the air being introduced in to the water can tend to cool the water and increase the dissipation rate of sanitizer levels.

8. TOPSIDE CONTROL PANEL

You may safely control spa functions from inside or outside your spa using the Topside Control

Panel. This Panel is used to control the water temperature, pumps, the spa light, automatic filtration cycles and other advanced functions. The digital display will give you a constant temperature readout and will notify you in case of certain malfunctions. Several user programmable functions are also available.


9. PERSONAL REMOTE CONTROL

(if equipped)

Select spa models may have an additional remote which allows the user to control the jet therapy while remaining in the seat (if applicable). By pressing the control one time, you will activate the pump. Press again for high speed and again to turn it off.

10. EQUIPMENT ACCESS PANEL

This is the skirt panel located below the Topside Control Panel. This area houses the majority of components responsible for the spas operation. These components include the pumps, heater, spa control system, ozonator (if equipped), and LED light system (if equipped). Pump and equipment placement may vary by model.

11. ACCESS PANELS

These are the skirt panels located around all four sides of the spa. All of the skirt panels are removable should service be required. Master Spas recommends at least 3 feet of access be provided around the spa.

12. FILTER LID

This lid fits over the filter area and weir gate to cover the filters. Remove filter lid to access filters for maintenance.

14. WEIR GATE

The weir gate is the horizontal door located in front of the filters that helps keep debris trapped in the filter area

15. SPA CONTROL SYSTEM

This houses the wiring and electrical components necessary to operate the spa.

16. SPA HEATER

This is an electric heater housed in a stainless steel tube. It is thermostatically controlled and equipped with high-limit temperature safety shut-off sensors.

17. SLICE VALVES

These valves are used by service personnel to shut off water to the heating system (heater and pump plumbed to the heater) so that the spa water does not need to be drained if the spa requires service to the heating system (varies by model).

NOTE: Slice valves must be completely open during normal operations.

Slice Valve and Pump Union


18. MAIN THERAPY PUMP

This produces water flow through the main jets in the spa. The first pump may be operated on two speeds (varies by model). Low speed (if applicable) will produce efficient water circulation during filtration, heating of the spa water, and gentle jet action. High speed provides maximum jet action. The main pump is controlled by the “Jets” or “Jets I” button on the

Topside Control Panel.

19. SECONDARY THERAPY PUMP

(if equipped)

This produces water flow through 1 to 2 groups or seats of jets in the spa. The second pump operates similar to the main pump and is controlled by the “Jets II” or “Aux” button on the

Topside Control Panel.

20. THIRD THERAPY PUMP

(if equipped)

This produces water flow through 1 to 2 groups or seats of jets in the spa. This is controlled by the Jets III button on the Topside Control Panel.

21. CIRCULATION PUMP

(if equipped)

This produces water flow through the heater in the spa and provides the water flow necessary to actuate the ozone injector. This energy efficient pump typically runs 24 hours for efficient filtration and heating.

22. PUMP UNION

These are used to help relieve possible pump air locks or for service personnel to easily service the pumps.

23. HEATER UNION

These are used by service personnel to easily service the heater.

SITE PREPARATION / GENERAL GUIDELINES

Portable spa installation is simple when properly planned. It is important that you read the following information carefully and consult with your Master Spas dealer.

1) Access - The actual dimensions of your new spa will determine the amount of space that is needed in moving the spa from curbside to its final installation area. Be sure to consider and measure side yard dimensions, gates, doors, overall room dimensions and vertical obstructions such as ceilings, roof overhangs, balconies and overhead cables. Any other space limiting obstacles such as stairs, trees, and shrubs must also be evaluated. Please be sure to contact and review these site and installation plans with your Master Spas dealer prior to delivery.

2) Surface/Pad Requirements - When your new spa is filled with water and bathers, it may weigh as much as several tons. It is imperative that the base beneath the spa can support the entire weight. The spa must be on a uniformly firm, continuous, and level surface. The recommended foundation is a concrete pad with a minimum thickness of four (4) inches with steel reinforcement bars crossed throughout the pad.

IMPORTANT

When installing your spa indoors, on a wood deck, roof or balcony; load requirements need to be evaluated before installation. You should speak with a qualified contractor or your local building department to confirm that your surface is adequate for supporting a spa.

All sides of the spa must be accessible for regular maintenance or in the event that service is needed. Periodical maintenance checks require entry into the equipment bay. When possible, it is wise planning for the future to leave 3 feet of access to all sides of the spa in the event your spa requires maintenance. Your spa warranty does not cover the cost of providing access for service.

GENERAL CONSIDERATIONS FOR OUTDOOR INSTALLATION

Again, proper planning will increase your total enjoyment factor with your new spa. Listed below are some additional items to consider when planning your installation.

• How spa will complement landscaping and vice versa

• View from inside spa and view of spa from inside of home

• Exposure to sunlight and shading from trees

• Privacy

• Getting to spa from house and return

• Proximity to dressing rooms and bathrooms

• Storage for spa chemicals

• Local building codes (if applicable)

• Power cable

GENERAL CONSIDERATIONS FOR INDOOR INSTALLATION

Installing your spa indoors creates an entirely different set of considerations.

• Work with your Master Spas dealer and contractor to insure all local building, electrical and plumbing codes are met

• Plan for a floor drain to drain off excess water and for draining and cleaning your spa

• A ventilation fan may be necessary due to high humidity created by your spa

• Finished material in your spa room should also be capable of withstanding increased humidity


GUIDELINES FOR PARTIALLY OR FULLY RECESSED INSTALLATION

Spas manufactured by Master Spas, Inc. are designed to be installed in a variety of settings. One of which is installing below grade. Should a spa be installed below the level of the site drainage system (below grade), a system for preventing water collecting and pooling must be designed based on the requirements of the local authority having jurisdiction. The drainage system must be designed based on things such as rainfall, water runoff, splashing, draining the spa, etc. that could potentially feed the below grade area with water. Where located in designated floodways, additional attention to maximum water load entering the area below grade must be addressed to prevent water from accumulating below grade at all times. It is generally recommended that the spa be installed above grade because the spa is not designed to be submerged in water. When a proper drainage system is designed based on the characteristics of the site, installing the spa below grade is an accepted method of installation.

• The unit is self-supporting when placed on a surface designed to support the full load of the spa

(see Surface/Pad Requirements). Do not backfill with sand, gravel, or earth. Doing so will void the warranty.

• Plan for complete drainage so standing water never reaches the electrical equipment.

• Plan for appropriate ventilation so the equipment doesn’t overheat.

• Provide a minimum of 3 feet service area around the perimeter of the unit. Site access issues are not covered by the product warranty.

• The unit is not designed to be submerged in water. Water entering the equipment area creates many hazards and resulting damage will not be covered by the product warranty.

• Make sure that the surroundings do not create any additional hazards.

• Surfaces placed around the unit should also be evaluated for walking/slipping hazards from standing water. Proper drainage is vital to the installation of a below grade installation.

• Check all building, electrical, and plumbing codes with the authority having jurisdiction to ensure that your installation is in compliance with all local codes.

• Additional consideration needs to be made when installing unit in designed floodways.

• Verify that site specific drainage systems such as down spouts are not going to feed the area below grade.

• Below grade drainage system needs to be evaluated based on area specific rainfall. One size does not fit all so an analysis by a qualified, local engineer to ensure proper drainage of all sources of water is a must when installing below grade.


INSTALLATION INSTRUCTIONS

1.

Spas recommends that at least 3 feet of space be provided around all sides of the spa for access. This provides adequate space for regular maintenance and service.

2.

Remove front skirt panel (this is the side where the topside control panel is located) so electrical can be hooked up to the spa control system. This panel is removed by unscrewing the screws securing the skirt corners and the front skirt panel.

3.

With the front skirt panels removed allowing access to the equipment, be sure all pump and heater unions are secure. Each pump has 2 unions and the heater has 2 unions. A newly delivered spa may have loose unions caused in transporting the spa. Check that all slice valves are open, in the up position. The slice valves may become closed during transportation of the spa.

Slice Valve and Pump Union

4.

filter area. We recommend filling the spa through the filter area.

5.

Turn the power on to the spa. Spa will initially display Priming Mode or “Pr”. This lasts approximately 5-6 minutes. This time is provided to allow each of the pumps to be activated and checked to ensure they are not air locked from the spa being filled.

6.

Be sure the adjustable jets in your spa are open by turning the face of the jet. Most of the jets in your spa are adjustable and removable by turning the face of the jet.

INSTALLATION INSTRUCTIONS

7.

It may be necessary to bleed air from the pump(s) in your spa if, after start up, your spa pumps are turning on and off but you do not have water flow from the jets in your spa.

Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas has taken measures to reduce the possibility of this, but it still may occur, especially after refilling a spa. This is not a service covered under warranty.

To relieve and airlock, loosen the union on the discharge of the pump (see arrow on picture of pump below). Water should leak out. Tighten the union and test the pump for proper jet flow. If needed repeat process.

Pump Union

Slice Valve

Airlock

8.

Adjust water chemistry according to the instructions provided in the “Water Maintenance” section.

9.

Celsius) with the cover placed on the spa. This varies depending on the size of the spa and ambient temperatures.

Relax and enjoy.

THE ADVANTAGES OF ECO PUR™ Filtration

Eco Pur™ water filter system is designed to reduce the use of chemicals in your spa. You will still be required, periodically, based on usage to add a small amount of chlorine to oxidize organic compounds in the water. The Eco Pur™ filter system will not eliminate the need to maintain proper water chemistry but can make the maintenance a more natural experience.

FEATURES

• The Eco Pur™ filter system will not oxidize organic compounds and will require periodic doses of chlorine to assist in the sanitization and oxidation processes required to maintain clear spa water.

• Eco Pur™ filter system will not alter the ph of spa water. The Eco Pur™ filter system will actually aid in stabilizing the ph. Eco Pur™ does not alter the (TDS) total dissolved solids.

• The main function of the Eco Pur™ filter system is to provide clean and clear spa water.

Proper chemical balance and filtration are also key components in maintaining healthy spa water. Always ensure that the ph and total alkalinity of the spa water is checked and balanced at all times. To ensure proper filtration, clean the regular filter cartridge with a “filter cleaner” every 30 days and rinse the Eco Pur™ cartridge with a hose to remove any buildup of containments. (Do not soak the Eco Pur™ cartridge in filter cleaner.) If water appears to be visually cloudy, dull, or has an odor, shock the spa water with 1 ounce of chlorine* to remove excessive containments. When cleaning filters, be sure to never have the pumps (including the circulation pump) running without the filters in place. Failure to do so may result in debris being drawn into the pumps causing unwarranted damage.

• Helps remove calcium carbonate and hydrogen sulphide from spa water to protect heaters and equipment from precipitation.

• Helps stabilize the pH and alkalinity of the spa water.

• Helps reduce chemical usage and still provide safe odor-free water.

• Helps deplete excess chlorine after chemical shock to prevent damage to skin, hair, and swim wear.

• Helps to produce ultra clean and clear water.

Note: Eco Pur™ filters are not recommended for use with Bromine. Consult your dealer for additional information.

Master Spas, Inc. products are not designed to be used with Biquanides. These chemicals are found in SoftSwim® and Baqua Spa® products. Due to adverse effects from these types of sanitizers, the use of these products may void the spa warranty.

WATER CHEMISTRY TERMS YOU SHOULD KNOW

Before jumping into Water Maintenance, here are some terms to help you.

readings. Best described as any one million like items of equal size and make up, next to one unlike item, but of equal size. This would be one part per million. gallons is average. As a general rule, chemical dosages are the same for any spa between 100 and 500 U.S. gallons. Spas over 500 U.S. gallons the dosage would be double. Under 100

U.S. gallons would be on a case by case basis.

Put another way, it is the water’s ability to maintain proper pH. Total alkalinity is measured in parts per million from 0 to 400 plus, with 100 to 120 ppm being the best range for spas.

With low alkalinity, the pH will flip, or change back and forth, and be hard to control. With high alkalinity it becomes extremely difficult to change the pH.

the measurement of the concentration of active hydrogen ions in the water. The greater the concentration of active hydrogen ions, the lower the pH. pH is not measured in parts per million, but on a scale from 0 to 14, with 7 being the neutral. The pH in spas should be ideally maintained between 7.4 to 7.6. It should never be below 7.2 or above 7.8. With low pH, the results can be corroded metals, etched and stained plaster stained fiberglass or acrylic, eye / skin irritation, rapid chlorine or bromine loss, and total alkalinity destruction. With high pH, the results can be cloudy water, eye / skin irritation, scale formation and poor chlorine or bromine efficiency.

level above 8 ppm, or add a non-chlorine /oxidizer (potassium monoperoxysulfate or potassium monopersulfate) to burn off the chloramines or bromamines. A non-chlorine /oxidizer acts by releasing oxygen in the water, which serves the same function as chlorine. The advantage to using non-chlorine /oxidizer, is you can enter the water within 15 minutes after application.

Using chlorine, you must wait until the total chlorine reading is below 5 ppm. One thing to remember, a non-chlorine /oxidizer will not kill bacteria or disinfect. solution, despite the presence of a precipitating agent (i.e. calcium and metals). Common names for sequestering chemicals are; minquest, stain and scale control, metal-x, spa defender, spa metal gone, (etc.).

ously entering the water. If the spa is not operated long enough each day for the filter to do a proper job, this puts a burden on the chemicals, causing extra expense. Filtration time will depend on the spa size, pump and filter size and, of course, bather load. Spare filter cartridges should be kept on hand to make it easy to frequently clean the cartridge without the need for a long shut down. This will also allow the cartridge to dry out between usages, which will increase the cartridge life span as much as twice. Replace the cartridge when the pleats begin to deteriorate. Cartridge cleaning should be done a minimum of once a month. More often with a heavy bather load.

WATER CHEMISTRY TERMS YOU SHOULD KNOW

and the human body.

A. Chlorine

1. Only one type is approved for spa use. Sodium dichlor which is granular, fast dissolving and pH neutral chlorine.

2. Chlorine is an immediate sanitizer and will be added as needed to maintain free chlorine levels between 2.0 to 4.0 ppm..

B. Bromine (Note: Bromine use is not recommended with Eco Pur filters.)

1. Two types of tablets.

a. Hydrotech

b. Lonza

2. Bromine is a slow dissolve chemical and may take a few days to develop a reserve or reading in the water. Bromine levels should be maintained between 2.0 to 4.0 ppm.

happens when you put sugar in coffee or tea.

may vary by usage and bather load.

pH or algeacides as well as other organic materials. Low levels of calcium or sanitizer can also cause foaming. Also, double rinse your bathing suits as they will hold residual soap after being washed.

components and on spa surface. Water that is too low (below 150 ppm) may also shorten the life of metal components on the spa.

NOTE: Always leave spa cover open for 15 minutes after adding chemicals to prevent the off gas from damaging your spa cover, spa pillows, stainless steel hardware and other critical parts.

WHY ARE CHEMICALS IMPORTANT IN A SPA

1. Evaporation:

As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the spa or a scale build up inside the equipment. Colored or cloudy water, and possible corrosion of plumbing and fittings may also occur.

2. Heat:

Heat causes much quicker evaporation and also will cause minerals and metals to precipitate out of solution.

3. Air:

Dust and other airborne contaminants are introduced into the spa.

4. Environment:

The environment surrounding the spa can also impact the water quality. Items such as pollen, grass, sand, dirt, lawn fertilizer, airborne dust, insects, leaves, and pets can all affect the water quality of the spa.

5. Bathers:

As the spa is used, bathers introduce contaminants to the water. Increased bather load, length of use and frequency will increase the amounts of contaminants added in to the water.

Remember:

The maintenance routines set forth in this manual may need to be adjusted depending on bather load and how much the spa is being used.

WATER MAINTENANCE – START-UP

dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill. Never use more then 50% softened water when filling the spa.

Step 2: During the initial filling of the spa, add a sequestering agent to combat suspended minerals in the water. The agents are sold under many different names such as Mineral

Clear or Metal Protect. Allow water to circulate and filter for at least 30 minutes

(or per bottle recommendations) before adding any other chemicals. and the total Alkalinity 100 - 120 ppm. Calcium hardness levels should be maintained between 150 and 250 ppm (part per million).

Wait 15 minutes, test and adjust if necessary.

in Step 3.

Free Chlorine level of 5 to 8 ppm on initial start up to begin sanitizing the spa water.

Bathers should not enter the spa until the chlorine levels drop below 5.0 ppm. Always refer to the chemical manufactures dosage recommendations listed on the container.

It is important not to add the chlorinating granules until the pH, alkalinity and calcium hardness have been adjusted to their proper levels.

*SPECIAL NOTE:

We recommend a minimum level of 2.0 ppm residual free chlorine be maintained in spa water. Always refer to the chemical manufacturer’s dosage recommendations listed on the container.

When adding chlorine or non-chlorine shock/oxidizer always broadcast across the water while the pumps are running.

The quantities of sanitizer and oxidizer shown in this manual are for 500 gallon spas and may have to be adjusted depending on the actual amount of water that your spa holds. See the specifications section of this manual for the correct gallons of your spa.

The concentration of active ingredients in spa chemicals varies by manufacturer. The amounts of sanitizer suggested in this manual are based on spa chemicals that have the active ingredient percentages listed below:

Chlorine

Active ingredient:

Sodium dichlor ................................. 99%

Other ingredients ................................ 1%

Total ............................................... 100%

Non-Chlorine Shock/ Oxidizer

Active ingredient:

Potassium peroxymonosulfate ....................... 42.8%

Inert ingredients ............................................ 57.2%

Total............................................................ 100%

WATER MAINTENANCE – SCHEDULE

BEFORE EACH USE

Check spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. Free chlorine level should be 2.0 - 4.0 ppm. Appropriate levels should be present before use of the spa. Bathers should not enter the spa if total chlorine levels are above 5.0 ppm or if free chlorine levels are below 2.0 ppm.

ONCE A WEEK

Add non-chlorine shock/oxidizer* or chlorine* to spa to help maintain the water quality.

3 TIMES A WEEK

Test water using chemical test strips. Adjust sanitizer, pH and Alkalinity accordingly. The total alkalinity should be between 100 - 120 ppm and the PH should be between 7.4 - 7.6. If free chlorine level measures less than total chlorine level, additional non-chlorine shock/oxidizer* treatment is necessary.

ONCE A MONTH

Soak your regular filter elements overnight in a container with spa Filter Cleaner and then rinse with clean water. For best results, allow the filter to dry before re-inserting. (The Eco Pur™ mineral element should never be cleaned in a filter cleaner. Just rinse with water.) When cleaning filters, be sure to never have the pumps (including the circulation pump) running without the filters in place.

Failure to do so may result in debris being drawn into the pumps causing unwarranted damage.

See the “clean your filter elements” in the maintenance section of this manual for more information.

EVERY 180 DAYS

Drain and refill your spa with fresh water, install a new Eco Pur™ filter element, clean the regular filter, and repeat start up procedure. The regular filter should be replaced at least once every year.

AFTER EACH USE

Add non-chlorine shock/oxidizer* or chlorine* to the spa water.

*SPECIAL NOTE:



The quantities of sanitizer and non-chlorine oxidizer shown in this manual are for 500 gallon spas and may have to be adjusted depending on the actual amount of water that your spa holds. See the specifications section of this manual for the correct gallons of your spa.


Chlorine

Active ingredient:

Sodium dichlor ................................. 99%


Total ............................................... 100%


Active ingredient:



Total............................................................ 100%

WATER MAINTENANCE – SCHEDULE

AS NEEDED

If water looks hazy, check PH and Total Alkilinity, and treat with chlorine*. Always refer to the chemical manufactures dosage recommendations listed on the container. Free chlorine levels should be maintained between 2.0 - 4.0 ppm.

These are general recommendations for water maintenance that may vary by usage and bather load. Depending on bather load and frequency of use, drain and refill times may vary as well as the frequency of cleaning your filters.

A defoamer may be used when excessive foaming occurs. Over use of a defoamer will result in cloudy, milky water.

USE ONLY SPA CHEMICALS

Do not use chemicals designed for use in swimming pools.

With a spa you are working with a small volume of hot water compared to a large volume of relatively cool water in a swimming pool. Because of this chemicals will have a shorted life span and bacteria can grow more quickly than in a swimming pool. A spa is less forgiving then a pool and requires that whatever is put into it have a pH as close to neutral as possible. That is why only chemicals made for spas should be used. Always refer to the chemical manufactures dosage recommendations listed on the container.

*SPECIAL NOTE:



The quantities of sanitizer and oxidizer shown in this manual are for 500 gallon spas and may have to be adjusted depending on the actual amount of water that your spa holds. See the specifications section of this manual for the correct gallons of your spa.


Chlorine

Active ingredient:

Sodium dichlor ................................. 99%


Total ............................................... 100%


Active ingredient:



Total............................................................ 100%

WATER MAINTENANCE –

TROUBLE-SHOOTING GUIDE

PROBLEM

Water Odor

POSSIBLE CAUSES

Chlorine / Bromine Odor • Excessive Chlorine or bromine levels

• Low pH

• Low levels of sanitizer

HOW TO FIX IT

• Shock water with non-chlorine shock treatment

• Adjust pH if necessary

• Shock water with non-chlorine shock treatment or adjust sanitizer levels

Cloudy Water

• pH out of range

• Bacteria or algae growth

• Dirty filters or inadequate filtration

• Adjust pH level if necessary

• Adjust sanitizer if necessary

• Clean filters and adjust filtration times

• Water chemistry not balanced • Adjust chemistry levels

• Suspended particles or organic materials

• Add spa clarifier (see dealer)

• Old water

Scum Ring Around Spa • Build up of oils, dirt and organic elements

Eye / Skin Irritation • Unsanitary water

• Change spa water

• Wipe off with a clean towel add an enzyme product.

• Shock spa with non-chlorine shock

• Free chlorine level above 5 ppm • Allow level to drop below 5 ppm

Foaming

Deep Blue Water Color or Colorful Deposits

Precipitating from Water

• Poor sanitizer / pH levels

• High levels of body oils, lotions, soap, etc.

• Excessive build up in the water from total dissolved solids, bather load and chemical treatments over time

• Reaction between substances in water and types or excessive amounts of chemicals added to water

• Adjust according to spa test strip results

• Add small amount of defoamer

• Draining and fresh fill of water may be required

*RECOMMENDED LEVELS OF CHEMICAL

Free Chlorine 2.0 - 4.0 ppm pH 7.4 - 7.6

Total Alkalinity 100 - 120 ppm

Calcium Hardness 150 - 250 ppm

* Recommended levels stated in this manual are based on industry standards for permanently installed and portable residential spas and swim spas.

Regular Maintenance Procedures

Note: These are areas that will require the spa owner to perform routine maintenance. These are not areas covered under the warranty of the spa.

Your spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your spa at least every 180 days or as necessary. Heavy bather load will require cleaning it more often.

DRAINING YOUR SPA

• Location varies by model. The drain will either be mounted to the front, right corner or back, right corner at the base of the frame (Figure 1) or will be located in the equipment area behind the front skirt panel (Figure 2).

Figure 1

Figure 1: Access to the drain can be gained by removing the panel screws or thumb screws from the front, right corner panel or back, right corner panel (varies by model). The drain should be mounted at the base of the corner as shown in

Figure 1. If your model does not have a drain located in the base of the corner, proceed to the steps for Figure 2.

Grasp the drain cap, and pull the assembly out as far as it will go. Unscrew the cap from the assembly. Push the drain back in midway to start the flow of water. A garden hose can be attached to the end of the drain assembly, if so desired.

Figure 2: Access to the drain can be gained by removing both front corner skirt panels. To do so, remove the screws or thumbscrews from the corner panels. Next, remove the front skirt panel by removing its panel screws. The drain will be located inside the equipment bay (see Figure 2 &

Figure 2.1). To start the flow of water with this drain assembly; remove the cap, twist the face counterclockwise and pull out slightly on the face. A garden hose can be attached to the end of the drain assembly, if so desired.

Figure 2 Figure 2.1

NOTE:

• With the cap removed from the drain; water may drip or weep from the drain. This is normal. Be sure that the steps are followed in reverse order when draining is finished. Make sure that the drain cap is reattached and the valve is put back to the fully closed position so that there is no water leaking from the drain assembly.

• Draining times will vary by model using the drain assembly. A sump pump may also be used to expedite the draining of the spa.

REGULAR MAINTENANCE PROCEDURES


CLEAN YOUR SPA SURFACE

• With a soft cloth, wipe down the spa surface with a non-abrasive spa surface cleaner that may be purchased through your local spa dealer. Do not use paper towels. Be sure to rinse residue from spa surface.

• If your spa has developed an oily or chalky residue at the waterline it may require special treatment. Consult your dealer.

CLEAN YOUR FILTER ELEMENTS

The filter elements are one of the most important components of your spa. Not only are they essential for clean water, but they also extend the life of the spa equipment. Your filter elements should be cleaned on a regular basis, once a month on average with normal usage. With heavy use the filters may need to be cleaned more often.

• Turn off the spa before servicing filters. Never leave to the spa running when removing the filters. Debris can be pulled into the plumbing system and cause unwarranted damage.

• Remove filter element(s).

• With a garden hose, spray each element under pressure. Periodically, the standard filter elements need to be soaked in a filter cleaner compound. Do not soak Eco Pur mineral filters in a filter cleaner. Eco Pur filters should only be rinsed with fresh, clean water as necessary. Check with your dealer for details on cleaning and/or filter replacement recommendations.

• The Eco Pur Mineral filter should be replaced every 6 months. The standard filter should be cleaned regularly and will typically last approximately 1 year. Bather load, usage and water quality will effect the longevity of the filters and require more frequent cleaning or replacement.

CARE OF YOUR SPA PILLOWS

• Your spa pillows need to be rinsed periodically to remove any chemical residue. This should help to eliminate pillows becoming stiff and discolored.

• If spa is not to be used for a period of time, pillows should be removed. Pillow life will be extended.

NOTE: Do not cover the spa for 15 minutes after adding chemicals as the off gas can cause unwarranted damage.



CLEANING JETS

The majority of jets in your spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.

The jets in your spa can be removed for cleaning by unscrewing them

(counter clockwise) and then pulling out the jet.

To Clean Jets

Place the jet(s) in a container, fully immerse in white vinegar. Let the jet(s) soak overnight and then rinse with water. Reinstall the jet(s). It may be necessary to clean grit and deposits from the white jet body (mounted in the spa shell) by using a small bristled brush.

CARE OF LAMINAR FLOW JETS:

In order to keep your Laminar Flow Jets operating properly, follow these instructions in sequence:

- Turn off Laminar Flow Jets

- Remove outer ring by turning face counter clockwise

- Remove internal Jet insert with a pair of needle nose pliers

- Clean plastic filter at the back of the Jet insert so all holes are free of debris

- Reinstall Jet insert and outer ring

CLEANING DIVERTER VALVES

Due to mineral deposits and grit/sand that may get into the internal parts of the diverter valve, it may become hard to turn or freeze up completely. Excessive force applied to turn the valves can cause unwarranted damage to the valve. In this case, it is necessary to remove the handle and cap of the diverter valve. Before proceeding, make sure the power to the spa is turned off.

Turn the cap piece counter clockwise. It may be necessary to put a clean cloth over the cap and turn it with a wrench.

Once loose, the cap and handle can be pulled up out of the white plumbing fitting.

Wipe down the internal piece that attaches to the cap and handle.

Soak the cap and handle in white vinegar.

The white plumbing fitting should also be wiped down. If the surface of the white plumbing has become too abrasive, you can take wet, fine sandpaper and smooth it out. It is also helpful to use a lubricant (use silicone based, not petroleum based) to allow for an easier turn of the diverter handle.

Rinse the diverter internals and reassemble.

In the future, it is helpful to turn the diverter valve only when the pump is not on. Cleaning your diverter valve should occur every time you drain your spa.



CARE OF YOUR SPA COVER

Always cover your spa when not in use. This will greatly reduce energy consumption and will cause spa water to heat more rapidly. Water loss and chemical usage will also be reduced.

• Be sure to lock down all straps on cover after each use to prevent wind damage.

• Do not allow spa to sit uncovered in direct sunlight. This may cause damage to exposed surfaces and components of the spa and possible discoloration of spa fittings.

• Periodically hose off both sides of spa cover for maximum life of cover. Once a month use a vinyl cleaner and conditioner on the vinyl portion of your cover. Rinse residue off.

• Keep cover open for 15 minutes after adding chemicals to prevent off gas damage.

NOTE: if your spa is going to be left empty for prolonged periods, do not replace cover directly on surface of spa. Place 2”-3” blocks between cover and spa. This allows for adequate ventilation of cover and spa.

NOTE: The cover warranty is not part of the limited warranty provided with the spa. It is provided through the cover manufacturer and may not be through Master Spas. Check the tags and labeling on your cover to verify manufacturer and refer to the manufacturer’s care, maintenance and warranty information. Your dealer can help provide you with these details.

NOTE: To prevent premature failure of your spa cover, always turn water feature valve down so that the water features do not hit the cover when the cover is closed.

CARE OF YOUR SPA CABINET

Your skirt is maintenance free. No conditioning is necessary. Simply rinse off the waterproof / U.V. resistant material periodically with fresh, clean water.

CARE OF YOUR OZONE SYSTEM

The ozone hose and check valve connecting between the ozone generator and ozone injector should be inspected and/or replaced, if necessary, every 12 months. Depending on conditions of the air which is being brought in to the ozone generator, the ozone hose and check valve can wear more rapidly. This regular maintenance is not covered under the spa warranty. Your Master Spas Dealer or

Service Center can be contacted to schedule this maintenance.

Regular Maintenance Procedures


STAINLESS STEEL

Master Spas uses stainless steel in a number of our spas. Its lasting beauty and resistance to corrosion make it an excellent material for handrails and jets faces.

With the proper care it will keep its luster for many years. All stainless steel can corrode given the right circumstances so we have provided a guide to help you keep the stainless components in your spa looking nice.

Stainless steel derives its ability to resist corrosion by forming a very thin transparent coating on the surface when exposed to oxygen. This coating can be damaged by abrasive materials such as steel wool, sand paper, and other cleaning materials that are abrasive. Chlorine salts, sulfides, or other rusting metals can also erode this thin coating exposing the metal to corrosion.

The best defense to combat corrosion on stainless steel components in your spa is make sure that it is kept clean and free of any chemical build up.

Always:

• Clean frequently with clear, clean, non-chlorinated water.

• Remove any rust spots as soon as they appear with vinegar or a brass, silver, or chrome cleaner.

• Use a good car cleaning wax for extra protection.

• Leave cover removed for at least 15 minutes after adding chemicals to the spa water.

Never:

• Clean with mineral acids or bleaches.

• Clean with steel wool or any other abrasive material.

• Leave in contact with iron, steel any other metals.

• Close the cover immediately after adding chemicals to the water.

NOTE: Failure to take proper care of the stainless steel components could result with them rusting. Rusting is not covered by the warranty.

NOTE: Do not cover the spa for 15 minutes after adding chemicals as the off gas can cause unwarranted damage. Larger dosages can require longer lengths of time to off gas. It is recommended to check spa water more frequently to allow small dosages be added as necessary versus large dosages being added less often.

SPA TROUBLE SHOOTING GUIDE

Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current device). Be sure all local electrical codes are followed.

NOTHING ON THE SPA OPERATES

1. Check the control panel display for any messages. If there is a message, refer to the diagnostic section on that model spa. There you will find the meaning of the message and what action is to be taken.

2. If there is no message on your control panel, check and reset the GFCI and house breaker.

The GFCI should be located in a weather proof box close to the spa, but no closer than 5 ft.

If the spa does not respond, contact your local service company.

PUMP(S) DO NOT OPERATE -

1. Press the “Jets” button on your control panel.

If you hear the pumps trying to operate:

A. Check that all the slice valves are open.

B. Pump may need to be primed.

C. Check that all jets are in their full open positions.

If you do not hear anything from the pump, contact your local dealer or service company.

POOR JET PERFORMANCE

1. Make sure pump is operating

2. Check that the water level is adequate (up to minimum safe water level)

3. Make sure the jets are open and the air controls are open.

SPA TROUBLE SHOOTING GUIDE

Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current device). Be sure all local electrical codes are followed.

SPA NOT HEATING

If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not heating and has not tripped the breaker, please follow these steps:

1. Check the topside control panel for diagnostic messages. Refer to your spa models diagnostic message area. Follow steps to alleviate message.

2. Check water set temperature at topside control panel.

3. Check for dirty filters. Clean or replace if necessary.

4. Check “heat mode” the spa is set in. Spa should be in standard/ready mode.

5. Check the control panel for heater indicator, see controls section of manual. If the indicator is on, the spa should be heating. With the cover closed on the spa, wait a reasonable amount of time (approximately 1 to 2 hours) to see if the water temperature is increasing.

6. Check to make sure that the pump is primed and all slice valves are open.

7. Reset power to the spa at GFCI breaker.

8. If spa is still not heating, contact your dealer for service.

GFCI IS TRIPPING

A ground fault circuit interrupter (GFCI) is required by the National Electrical Code for your protection. The tripping of the GFCI may be caused by a component on the spa or by an electrical problem. Electrical problems include but are not limited to, a faulty GFCI breaker, spa component, power fluctuations, or improper wiring. If this is a new electrical service and GFCI installation, an instantly tripping GFCI may likely be caused by improper wiring of the load neutral from the GFCI to the spa. It may be necessary to contact an electrician if your dealer recommends doing so.

Winterizing & Storing Your Spa

Winterizing Your Spa

Many people find they enjoy using their spa more in the winter than any other time. Your spa is designed to be used year round in any type of climate.

* However, if you decide you don’t want to use your spa in the winter, you must drain it and follow the winterizing steps listed below: mersible pump that you can buy from your dealer or your local hardware store.

3. Remove access panels from equipment area.

4. Loosen and disconnect all pump unions and heater unions.

5.

Remove winterizing plug from face of the pump(s) where applicable. the trapped water from the lines into the interior of the spa. A non-toxic, RV water line type antifreeze can be used and added to jets in each seat around your spa to help prevent freeze damage from occurring. Be sure to thoroughly flush the system before startup.

equipment area.

8. Clean the spa with a soft cloth and a non-abrasive spa surface cleaner.

9.

Replace access panels.

10. Cover spa to prevent water from entering the spa.

* Disclaimer: Master Spas does not recommend winterizing your spa. If you choose to do so, any damage that may result is not covered under the spa warranty.

Storing Your Spa

The spa shell should never be left unprotected and uninsulated while being stored. Clear plastic wrap or similar material should never be used to cover/protect the spa.

Prolonged, direct sun heat can damage the surfaces of the spa along with any components on the spas surface. Always keep the spa covered and protected with an insulating spa cover. Resulting damage such as cracking in the shell surface or warped or discolored components on the spa shell would not be warranted.

An empty spa should never be exposed to temperatures below 0°F (-18°C) after delivery as extreme cold can cause shell damage. This includes storage and draining (winterizing). If your spa can be exposed to these temperatures, keep the unit filled and running. If you do not plan to use your spa, you can set the spa to the lowest temperature setting allowed by the control system.

Failure to adhere to these guidelines will void the warranty.

SPA CARE AND MAINTENANCE RECORD

DATE DATE DATE DATE DATE DATE DATE DATE

Drain & Clean Spa

Clean Filter Cartridge

Soak Filter

Cartridge in Solution

Test GFCI

Clean and Condition

Spa Cover

Miscellaneous

Service

Miscellaneous

Service





Soak Filter


Test GFCI


Spa Cover

Miscellaneous

Service

Miscellaneous

Service





Soak Filter


Test GFCI


Spa Cover

Miscellaneous

Service

Miscellaneous

Service





Soak Filter


Test GFCI


Spa Cover

Miscellaneous

Service

Miscellaneous

Service





Soak Filter


Test GFCI


Spa Cover

Miscellaneous

Service

Miscellaneous

Service

ELECTRICAL REQUIREMENTS

All Models

Note: Electrical requirements by model is shown in Model Specifications. Only electrical configurations pertaining to the models referenced in this manual are shown.

ELECTRICAL REQUIREMENTS

HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION

BEFORE INSTALLATION BEGINS

Electrical connections made improperly, or the use of wire gauge sizes for incurring power which are too small, may continually blow fuses in the electrical equipment box, may damage the internal electrical controls and components, may be unsafe and in any case will void your warranty.

It is the responsibility of the spa owner to ensure that electrical connections are made by a qualified electrician in accordance with codes regulated by the authority having jurisdiction at the time of installation.

These connections must be made in accordance with the wiring diagrams found inside the control box and in this manual. This equipment has been designed to operate on and requires 230V, 50Hz service. Make sure that power is not applied while performing any electrical installation. A bonding lug for bonding copper wire has been provided on the electrical equipment pack to allow connection to local ground points. The ground wire must be at least 8 AWG (8.36mm2 copper wire unless local or state codes require a heavier gauge wire) and must be connected securely to a grounded metal structure such as a cold water pipe. See below chart for wire size conversion. All Master Spas equipment packs are wired for 230 VAC only. The only electrical supply for your spa must include a switch or circuit breaker to open all non-grounded supply conductors to comply with BS7671 (or other local jurisdiction code or law). The disconnect must be readily accessible to the spa occupants, but installed at least five feet from the spa. Residual Current Device

(RCD) must be used to comply with this manual, BS 7671, or any local electrical code or law requirements. A residual current is a current leak from any one of the supply conductors to ground. An RCD is designed to automatically shut off power to a piece of equipment when a ground fault is detected.

Route the cable into the equipment area for final hook-up to terminals inside the control pack or junction box. The spa must be hooked up to a “dedicated” breaker(s) and RCD. The term “dedicated” means the electrical circuit for the spa is not being used for any other electrical items (patio lights, appliances, garage circuits, etc.). If the spa is connected to a non-dedicated circuit, overloading will result in “nuisance tripping” which requires resetting of the breaker switch at the house electrical panel.

Permanently Connected Equipment Assembly with Pump(s), Heaters, Luminaine,

Ozone, Spa Side Control(s), Pump shut off device, and Audio/Video Components.

201412

Note: Some of the above components may be optional or not available with every spa model.

See the spa specification section of this owner’s manual for the control system installed in your spa.


230 Volt 50 hz – residual current devices (rcds)

A residual current device (RCD, or R.C.D. henceforth) is the generic term for a device that monitors the current in the line conductor and the neutral conductor in an earthed system.

In a circuit that’s operating properly, the vector sum of the live and neutral current values added together will be zero. Current flowing to earth, due to a line earth fault, will return via the earth conductor, and regardless of load conditions, will be registered as a fault. This current flow will give rise to a residual current that will be detected by the device. If the residual current exceeds the rated sensitivity of the RCD, it will automatically activate a tripping of the faulty circuit.

Typical specifications are as follows:

Residual Current Devices (RCDs) range

Sensitivity – from 10 to 500mA

Voltage – 2 poles: 230V; 3/4 poles:

230/400V

Connection capacity

- 25A: 6/10 mm

2

(flexible/rigid cable)

- 40,60A: 16/25 mm

2

- 80,100A: 35/50 mm

2

Two Pole RCD Four Pole RCD

Total Ampere Rating of Power System

0 A to 16 A

16 A to 20 A

20 A to 24 A

24 A to 28 A

28 A to 32 A

Minimum Wire Size

Use Copper ONLY with 90˚C Insulation

#12 AWG / 3.31 mm

2

#10 AWG / 5.26 mm

2

#10 AWG / 5.26 mm

2

#8 AWG / 8.36 mm

2

#8 AWG / 8.36 mm

2

30

35

40

Ampere Rating of

RCD Circuit-Breaker

20

25


MS40E/MS81SPAE Hook-Up

As Manufactured: Single Service, TN and TT Electrical Systems (1x16 Amp or 1x32 Amp)* 3 Wires

(1 Line + 1 Neutral + 1 Protective Earth). Protective Earth wire (Green/Yellow) must be connected to system ground terminal as marked. All equipment (pumps, heater, etc.) runs on service line L1.

Heat Disable dip switches must be evaluated to prevent the spa maximum ampacity from exceeding the service maximum ampacity. Dip switch settings should not be changed from factory settings in this configuration.

This option is configured and shipped as the default.

1

2

3

4

Ground

Blue N

Brown L1

Figure 4

230V 2 phase / 2x16A:

Optional 1: 3-Phase Service, TN and TT Electrical Systems 5 Wires (3 Lines + 1 Neutral + 1 Protective

Earth)*. Protective Earth wire (Green/Yellow) must be connected to system ground terminal as marked.

IMPORTANT: Each service MUST include a neutral wire, with a line to neutral voltage of

230VAC.

The heater runs on service line L1. All main-board equipment runs on service line L3. Additional equipment, such as expansion boards, run on service line L2.

Completely remove the wire that goes from J52 to J62. Completely remove the wire that goes from J51 to J88. Move the wire that goes to J12 to J79. Move the wire that goes to J36 to J45. If an expansion board is installed, black wire must connect to J53 (Line L3) only, and white wire must connect to J4 (Neutral). Heat Disable dip switches must be evaluated to prevent the spa maximum ampacity from exceeding the service maximum ampacity (L1, L2, L3).


MS40E/MS81SPAE Hook-Up

Brown L1

Blue N

Brown L2

Brown L3

Ground

1

2

3

4

* Must be sized to spa specification. Spa rated maximum ampacity cannot exceed the service maximum ampacity. This does not represent an option to the Installer.

NOTE: Actual wiring of RCD will vary by manufacturer of RCD. Improper wiring of RCD may result in permanent damage to spa control pack. Repair / replacement of spa system box is not covered under warranty when damage results from improper wiring. Actual wire attachment points on the Spa Control Pack may vary. Always refer to the wiring diagram inside the Spa Control Pack for proper power connection.


MS50E Hook-Up





3

4

1

2

Figure 6

230V 2 phase / 2x16A:

Ground

Blue N

Brown L1

230V 3 phase / 3x16A:

3




MS6013XE Hook-Up





1

2

3

4

Ground

Figure 1

Blue N

Brown L1

Optional 1: Dual Service, TN and TT Electrical Systems (2x16 Amp). 5 Wires (2 Lines + 2 Neutrals

+ 1 Protective Earth)*. Protective Earth wire (Green/Yellow) must be connected to system ground terminal as marked. The heater runs on service line L1. All equipment (pumps, etc.) runs on service line L2.

IMPORTANT: Each service MUST include a neutral wire, with a line to neutral voltage of 230VAC.

From the original factory configuration, remove the black wires from Section 1, J51 & J52 to

Section 3, J88 & J62. Move the white wires in Section 2, at J72, J47, & J61 and reconnect them in

Section 4, at J75, J77, & J54. Heat Disable dip switches must be evaluated to prevent the spa maximum ampacity from exceeding the service maximum ampacity (L1, L2).

Ground

3

4

1

2

Figure 2

Brown L2

Blue N

Blue N

Brown L1


MS6013XE Hook-Up

Optional 2: 3-Phase Service, TN and TT Electrical Systems 5 Wires (3 Lines + 1 Neutral + 1

Protective Earth)*. Protective Earth wire (Green/Yellow) must be connected to system ground terminal as marked.

IMPORTANT: Each service MUST include a neutral wire, with a line to neutral voltage of 230VAC.

The heater runs on service line L1. All main-board equipment runs on service line L3.

Additional equipment, such as expansion boards, run on service line L2.

Completely remove the black wires from Section 1, J51 & J52 to Section 3, J88 & J62. If an expansion board is installed, black wire must connect J53 and white to J1. Move black wires from section

3 at J12 & J36 to section 4 at J45 & J79. Heat Disable dip switches must be evaluated to prevent the spa maximum ampacity from exceeding the service maximum ampacity (L1, L2, L3).

Brown L1

Blue N

Brown L2

Brown L3

Ground

1

2

3

4



Model SPECIFICATIONS

INT MPL

700

INT MPL

800

INT MPL

900

1280

1290

84"x84"x38"

94"x94"x38"

*240V, 32A

240V, 40A

3x 240V, 16A

*240V, 32A

240V, 40A

3x 240V, 16A

1310 94"x108"x38" *240V, 32A

240V, 40A

3x 240V, 16A

4-5

5-6

7-8

305

410

490

1,090 4,560 3

1,330 5,860 3

1,485 7,055 3

MS40E

MS40E

MS40E

1

See

2

Full weight based on dry weight of spa, max seating capacity of spa, assumed average weight per person of 185 pounds and estimated water weight of 8.34 pounds per gallon. Rounded up in increments of 5.

* Default Minimum Electrical Requirement as Configured from Manufacturing. See Electrical

Requirements Section for Electrical Hook-Up Options by Control System.

DO NOT DIVE.

47

Spa Controls - Icon Spa Touch

The Main Screen

Spa Controls

The Main Screen

       

















 

SPA STATUS

Important information about spa operation can be seen on the Main Screen. Most features, including Set Temperature adjustment, can be accessed from this screen. The actual water temperature can be seen, and the Set Temperature can be adjusted. Time-of-Day, Ozone and

Filter status is available, along with other messages and alerts. The selected Temperature Range is indicated in the upper left corner. The Spa Equipment Control Icon in the center will spin if any pump is running. A Lock icon is visible if the panel or settings are locked.

ICON SPECIFICATIONS



H = High Temperature Range



R = Ready Mode



F1 = Filter Cycle 1 Running



O3 = Ozone Running



C = Cleanup Cycle



Wi-Fi Signal Indicator



Lock Indicator Icon



Invert Screen



Light Icon = Turns On/Off



Music Icon = Press To Enter Music Screen

















Message Waiting Indicator

Set Temperature Up

Spa Equipment Control Icon

Temperature Scale (F/C)

Current Water Temperature

Settings Icon

Heat Indicator

Set Temperature Down

Note: After 30 minutes the display will automatically go into sleep mode, which turns the display off. This is normal operation. Touch anywhere on the screen to wake the panel up.

Spa Controls

The Main Screen


1.

= High Temperature Range = Low Temperature Range

2.

= Ready Mode = Ready And Rest Mode = Rest Mode

3.

= Filter1 Mode = Filter2 Mode = Filter1 and 2 Mode

4.

= Ozone is Running. If you don't see the icon that means the Ozone is OFF.

5.

= Cleanup Cycle is Running. If you don't see the icon that means the Cleanup Cycle is OFF.

6. = Wi-Fi icon just indicates that the Wi-Fi link is connected. It does not indicate signal strength. or panel lock, you press and hold the corresponding icon for 5+ seconds until the text and icon change to the opposite state.

There are 2 lock icons that can be shown on the title bar of most screens. A tall skinny one representing a settings lock is applied. It is shown on screens that are affected by the settings lock. And the standard lock icon which represents the Panel being locked. If both settings and panel are locked, only the panel lock will show since the settings lock doesn’t do much in that situation. When the panel is locked, the Settings Menu Screen will only show items not affected by that lock (System Info and Lock Screens).

8.

= Invert (or flip) Screen

9.

= Lights is turned ON = Light is Inactive = Light is Disabled

10.

= Music is Active = Music is Inactive = Music is Disabled

= Fatal error (Spa can’t function until it’s fixed)

= Normal Error or Warning

= Reminder Message

= Information Message

Touch the Indicator to go to a Message Screen which shows the message.

Some messages will include the “Call for Service” text as it requires a service technician to fix the problem. If the panel is locked and a message alert appears, you will be taken to the

UNLOCK screen before you can clear the message.

Touching the Error/Warning/Reminder/Info Icon on the Message Screen will take you to the

System Information Screen to allow for troubleshooting over the phone or for a field service tech to better understand what is going on. Exiting the System information Screen will take you back to the Message Screen in that situation.

12. Adjust set temperature higher.

13. = Spa Equipment Control Icon. Brings up a screen where the spa jets, blower or other equipment can be controlled. While on the Spa Equipment Screen, you can press a Jets button once for low speed, and if configured press it again for high speed.

Inactive. Indicates if a pump is running or not.

= Jet is

Spa Controls

The Main Screen


14. Indicates if the temperature is in

= Fahrenheit or = Celsius.

15. Current water temperature.

16.

= Settings is Active = Settings is Inactive

Takes you to Settings Menu Screen

Where the available specific features that can be adjusted for the control can be adjusted.

The same goes for the Utilities Menu Screen and the Test Menu (used by Spa Technicians).

17. Indicates when the spa heater is on.

18. Adjust set temperature lower.

NAVIGATION

Navigating the entire menu structure is done by touching the screen.

The three screen selections indicated below can be selected. Touch one of these to enter a different screen with additional controls.

Most menu screens time out and revert to the main screen after 30 seconds of no activity.

Music

Spa Equipment

Settings

Spa Controls

The Main Screen

MESSAGES

At the bottom of the screen, at certain times an indicator may appear showing that a message is waiting. Touch this indicator to go to the Message Display Screen. On that Screen some of the messages can be dismissed.

Warning

Message is

Waiting

Spa Controls

The Set Temperature

Set Temperature

Up

Set Temperature

Down

SET TEMPERATURE

Press Up or Down once to display the Set Temperature (indicated by a flashing ºF or ºC). Press Up or

Down again to modify the Set Temperature. The Set Temperature changes immediately.

If you need to switch between High Temperature Range and Low Temperature Range you need to go to the Settings Screen.

PRESS-AND-HOLD

If Up or Down is pressed and held, the temperature will continue to change until you stop pressing, or until the Temperature Range limits are reached.

Spa Controls

The Spa Screen

ALL EQUIPMENT ACCESS

The Spa Screen shows all available equipment* to control. The display shows icons that are related to the equipment installed on a particular spa model, so this screen may change depending on the installation.

The icon buttons are used to select and control individual devices.

Some devices, like pumps, may have more than one ON state, so the icon will change to reflect the state of the equipment. Below are some examples of 2-speed Pump indicators.

Jets Off Jets Low Jets High

If the Spa has a Circ Pump, a Circ Pump Icon will appear to indicate its activity, but outside of

Priming Mode, the Circ Pump cannot be controlled directly.

* One exception: The Main Spa Light is not shown on the Spa Screen; it is only shown

(and controlled) on the Main Screen.

Spa Controls

Common Buttons

VALUES INCREMENT/DECREMENT

If an Up or Down button is shown and pressed when on an editing page, and a value has been selected (highlighted), the value can be incremented by pressing the up arrow or decremented by pressing the down arrow.

INVERT

Will appear on upper right on all screens.

Invert

Increment

Save

Decrement

Selected Value

Spa Controls

Common Buttons

EXITING SCREENS

The Back button is on every screen except the Main Screen, the Priming Mode Screen are a Message

Display Screen.

When you see only this button, or this button plus an Inactive Save Button, it means Back or Exit.

It appears on editing screens before you have changed any value, as well as on all other screens.

Back

Inactive

Save Button

Back

(Functions as Cancel)

Active

Save Button

When you see both the Back button and an Active Save button, the Save button will Save, while the

Back button will Cancel. If the screen times out due to no activity it will act like Cancel.

Spa Controls

Common Buttons

PAGE RIGHT/LEFT

If there is a right arrow at the bottom of the screen, it takes you to the next page.

If there is a left arrow at the bottom of the screen, it takes you to the previous page.

PAGE UP/DOWN

If an Up or Down button is shown and pressed when on a page with a text list, the list can be scrolled a page at a time.

Page Up

Page Down

Spa Controls

The Settings Screen

PROGRAMMING, ETC.

The Settings Screen is where all programming and other spa behaviors are controlled.

Each icon on the Settings screen takes you to a different screen, where one or more setting may be viewed and/or edited.

takes you to a

Mode and the Temperature Range.

DUAL TEMPERATURE RANGES (HIGH VS. LOW)

This system incorporates two temperature range settings with independent set temperatures. The specific range can be selected on the Settings screen and is visible on the Main Screen in the upper left corner of the display.

These ranges can be used for various reasons, with a common use being a “ready to use” setting vs. a “vacation” setting. Each range maintains its own set temperature as programmed by the user.

This way, when a range is chosen, the spa will heat to the set temperature associated with that range.

High Range can be set between 80˚F (27˚C) and 104˚F (40˚C).

Low Range can be set between 50˚F (10˚C) and 99˚F (37˚C).

Freeze Protection is active in either range.

Spa Controls

The Settings Screen

HEAT MODE – READY VS. REST

In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.”

The heater pump can be either a 2-speed pump (Pump 1) or a circulation pump.

If the heater pump is a 2-Speed Pump 1, Ready Mode will circulate water every 1/2 hour, using

Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display. This is known as “polling.”

Rest Mode will only allow heating during programmed filter cycles. Since polling does not occur, the temperature display may not show a current temperature until the heater pump has been running for a minute or two.

When the heater pump has come on automatically (for example for heating) you can switch between low speed and high speed but you cannot turn the heater pump off.

Circulation Mode (See information within pumps, for further information on circulation modes)

If the spa is configured for 24HR circulation, the heater pump generally runs continuously. Since the heater pump is always running, the spa will maintain set temperature and heat as needed in Ready

Mode, without polling.

In Rest Mode, the spa will only heat to set temperature during programmed filter times, even though the water is being filtered constantly when in 24HR circulation mode.

READY-IN-REST MODE

Ready in Rest Mode appears in the display if the spa is in Rest Mode and the Jets 1 Button is pressed. When the heater pump has come on automatically (for example for heating) you can switch between low speed and high speed but you cannot turn the heater pump off. After 1 hour, the System will revert to Rest Mode. This mode can also be reset by selecting the Heat Mode.

Spa Controls

Fill it up!

PREPARATION AND FILLING

Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process. After turning the power on at the main power panel, the top-side panel will display a splash screen or startup screen.

PRIMING MODE – M019*

After the initial start-up sequence, the control will enter Priming Mode and display a Priming Mode screen. Only pump icons appear on the priming mode screen. During the priming mode, the heater is disabled to allow the priming process to be completed without the possibility of energizing the heater under low-flow or no-flow conditions. Nothing comes on automatically, but the pump(s) can be energized by selecting the “Jet” buttons. If the spa has a Circ Pump, it can be turned on and off by pressing the “Circ” button during Priming Mode.

PRIMING THE PUMPS

As soon as the Priming Mode screen appears on the panel, select the “Jets 1” button once to start Pump 1 in low-speed and then again to switch to high-speed.

Also, select the other pumps, to turn them on. The pumps should be running in high-speed to facilitate priming. If the pumps have not primed after 2 minutes, and water is not flowing from the jets in the spa, do not allow the pumps to continue to run. Turn off the priming session. Sometimes momentarily turning the pump off and on will help it to prime. Do not do this more than 5 times. If the pump(s) will not prime, shut off the power to the spa and call for service. pumps and repeat the process. Note: Turning the power off and back on again will initiate a new pump

Important: A pump should not be allowed to run without priming for more than 2 minutes. Under

NO circumstances should a pump be allowed to run without priming beyond the end of the 4-5 minute priming mode. Doing so may cause damage to the pump and cause the system to energize the heater and go into an overheat condition.

EXITING PRIMING MODE

The system will automatically enter the normal heating and filtering at the end of the priming mode, which lasts 4-5 minutes. You can manually exit Priming Mode by pressing the “Back” button on the Priming Mode Screen. Note that if you do not manually exit the priming mode as described above, the priming mode will be automatically terminated after 4-5 minutes. Be sure that the pump(s) have been primed by this time. Once the system has exited Priming Mode, the top-side panel will display the Main Screen, but the display will not show the water temperature yet, as shown below. This is because the system requires approximately 1 minute of water flowing through the heater to determine the water temperature and display it.

*M0XX is a Message Code. See Fault Log in the Utilities section.

Spa Controls

Spa Behavior

PUMPS

On the Spa Screen, select a “Jets” button once to turn the pump on or off, and to shift between low- and high-speeds if equipped. If left running, the pump will turn off after a time-out period.

Non-Circ Systems

The low-speed of pump 1 runs when the blower or any other pump is on. If the spa is in

Ready Mode, Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the spa temperature (polling) and then to heat to the set temperature if needed. When the low-speed turns on automatically, it cannot be deactivated from the panel, however the high speed may be started.

Circulation Pump Modes

If the system is equipped with a circ pump, it will be configured to work in one of two different ways depending on the control system software. The circulation pump mode cannot be changed.

1. The circ pump operates continuously (24 hours) with the exception of turning off for 30 minutes at a time when the water temperature reaches 3°F (1.5°C) above the set temperature (most likely to happen in warm climates or if set temperature is lowered/set below the current water temperature). This is the typical mode for most spas with a dedicated circulation pump.

2. A programmable circ pump will come on when the system is checking temperature (polling), during filter cycles, during freeze conditions, or when another pump is on.

FILTRATION AND OZONE

On non-circ systems, Pump 1 low and the ozone generator will run during filtration.

On circ systems, the ozone will generally run with the circ pump.

The system is factory-programmed with one filter cycle that will run in the evening (assuming the time-of-day is properly set) when energy rates are often lower. The filter time and duration are programmable. A second filter cycle can be enabled as needed.

At the start of each filter cycle, the pumps will run briefly to purge the plumbing to maintain good water quality.

Spa Controls

Spa Behavior

FREEZE PROTECTION

If the temperature sensors within the heater detect a low enough temperature, then the water devices automatically activate to provide freeze protection. The water devices will run either continuously or periodically depending on conditions.

CLEAN-UP CYCLE (OPTIONAL)

When a pump is turned on by a button press, a clean-up cycle begins 30 minutes after the pump is turned off or times out. The heat/filter pump and the ozone generator will run for 30 minutes or more, depending on the system. If the spa has a 24hr circulation pump which performs as the heat and filter pump, the cleanup cycle will not apply as the 24hr circulation pump provides constant filtration. On some systems, you can change this setting. See the Cleanup Cycle section.

Spa Controls

Time-of-Day

BE SURE TO SET THE TIME-OF-DAY

Setting the time-of-day is important for determining filtration times and other background features.

The Heat Icon on the Settings Screen takes you to a screen where you control the Time-of-Day.

On the Time-of-Day screen, simply select the Hours and Minutes. Use the Up and Down Buttons to make changes, then Save.

If no time-of-day is set in the memory an Information Screen will appear. If you exit it and Information

Icon will appear at the bottom of the Main Screen, until the time-of-day has been set.

Spa Controls

Adjusting Filtration

MAIN FILTRATION

Using the same adjustment as Setting the Time, Filter Cycles are set using a start time and a duration. Each setting can be adjusted in 15-minute increments. The panel calculates the end time and displays it automatically.

The Filter Icon on the Settings Screen takes you to a screen where you control the Filter Cycles.

FILTER CYCLE 2 - OPTIONAL FILTRATION

Filter Cycle 2 is OFF by default on most systems.

Viewing Filter 1 while Filter 2 is OFF: Viewing Filter 1 while Filter 2 is ON:

Press “1” to view Filter 1. Press “2” once to view Filter 2. Press “2” again to turn Filter 2 ON or OFF.

When Filter Cycle 2 is ON, it can be adjusted in the same manner as Filter Cycle 1.

It is possible to overlap Filter Cycle 1 and Filter Cycle 2, which will shorten overall filtration by the overlap amount.

Spa Controls

Adjusting Filtration

PURGE CYCLES

In order to maintain sanitary conditions, as well as protect against freezing, all pumps will purge water from their respective plumbing by running briefly at the beginning of each filter cycle.

If the Filter Cycle 1 duration is set for 24 hours, enabling Filter Cycle 2 will initiate a purge when

Filter Cycle 2 is programmed to begin.

THE MEANING OF FILTER CYCLES

1. The heating pump always runs during the filter cycle*

2. In Rest Mode, heating only occurs during the filter cycle

3. Purges happen at the start of each filter cycle

* For example, if your spa is set up for 24/hour circulation except for shutting off when the water temperature is 3˚F/1.3˚C above the set temperature, that shutoff does not occur during filter cycles.

Spa Controls

Restricting Operation

The control can be restricted to prevent unwanted use or temperature adjustments.

Locking the Panel prevents the controller from being used, but all automatic functions are still active.

Locking the Settings allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.

Settings Lock allows access to a reduced selection of menu items. These include Filter Cycles, Invert,

Information and Fault Log. They can be seen, but not changed or edited.

Panel Locked and Settings Unlocked

Locking and Unlocking

The same steps are used to Lock and Unlock.

Press and hold the Settings or Panel icon for

5-10 seconds to lock or unlock.

Spa Controls

Additional Settings

HOLD - M037*

Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter.

Hold Mode will last for 1 hour unless the mode is exited manually. If spa service will require more than an hour, it may be best to simply shut down power to the spa.

The Hold Icon

Hold screen.

on the Settings Screen places the spa in Hold Mode and displays the System

Touch Back to exit Hold Mode.

Spa Controls

The Utilities Screen

UTILITIES

The Utilities Icon in the Settings Screen takes you to the Utilities Screen.

The Utilities Screen may contain the following:

FAULT LOG

The Fault Log is a record of the last 24 faults that can be reviewed by a service tech. Use the Up and

Down buttons to view each of the Faults. When Priming Mode shows in the Fault Log, it is not a fault. Rather, it is used to keep track of spa restarts.

GFCI TEST (FEATURE NOT AVAILABLE ON ALL SYSTEMS.)

GFCI Test will not appear on the screen if the feature is not available. This screen allows the GFCI to be tested manually from the spa control panel (See more in Utilities - GFCI Test Feature).

Spa Controls


UNITS SCREEN

The Units Icon on the Settings Screen takes you to the Units Screen.

Press “Temp Display” to change the temperature between Fahrenheit and Celsius.

Press “Time Display“ to change the clock between 12 hr and 24 hr display.

REMINDERS

The Reminder Icon on the Settings Screen takes you to the Reminders screen.

Press “Reminders“ to turn the reminder messages (like “Clean Filter”) ON (Yes) or OFF (No).

Spa Controls


CLEANUP CYCLE

Cleanup Cycle Duration is not always enabled, so it may not appear. When it is available, set the length of time the heat/filter pump will run after each use. 0-4 hours are available. Setting to 0.0 Hr prevents the Cleanup Cycles from running.

The Cleanup Icon on the Settings Screen takes you to the Cleanup Cycle screen.

Note: Cleanup cycles do not apply to systems set for 24hr circulation pump mode as the circulation pump performs as the heat and filter pump to provide constant filtration.

LANGUAGE

The Language Icon on the Settings Screen takes you to the Language screen.

Change the language displayed on the panel.

Spa Controls

Information

SYSTEM INFORMATION

The System Information Screen displays various settings and identification of the particular system.

System Model

Displays the Model Number of the System.

Panel Version

Displays a number of the software in the topside control panel.

Software ID (SSID)

Displays the software ID number for the System.

Configuration Signature

Displays the checksum for the system configuration file.

Current Setup

Displays the currently selected Configuration Setup Number.

Dip Switch Settings

Displays a number that represents the DIP switch positions of S1 on the main circuit board.

Heater Voltage (Feature not used on CE rated systems.)

Displays the operating voltage configured for the heater.

Heater Wattage as Configured in Software (CE Systems Only.)

Displays a heater kilowatt rating as programmed into the control system software (1-3 or 3-6).

Heater Type

Displays a heater type ID number.

Spa Controls

Utilities – GFCI Test Feature

The Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) is an important safety device and is required equipment on a hot tub installation.

Forcing the GFCI Trip Test (North America Only)

Touching the GFCI Test Icon on the Utilities Screen takes you to the GFCI Test screen . This feature is not available on all systems. The GFCI Test icon will only display if the system is capable of this feature.

The installer can use the GFCI Trip Test to confirm proper function of the GFCI.

The GFCI should trip within several seconds and the spa should shut down. If it does not, shut down the power and manually verify that a GFCI breaker is installed and that the circuit and spa are wired correctly. Verify the function of the GFCI with its own test button. Restore power to the spa and repeat the GFCI Trip Test.

Once the GFCI is tripped by the test (causing the spa to be shut off from power being removed), reset the GFCI breaker to turn spa back on. You can verify a successful test by navigating to the above screen. “Passed” should appear after the Reset line is selected on the GFCI screen.

CE Product:

CE registered systems do not have an RCD Test Feature due to the nature of the electrical service.

Some UL registered systems do not have the GFCI Test Feature. The end-user must be trained how to properly test and reset the RCD.

Spa Controls

General Messages

Most messages and alerts will appear at the bottom of the normally used screens. Several alerts and messages may be displayed in a sequence.

WATER TEMPERATURE IS UNKNOWN

After the pump has been running for 1 minute, the temperature will be displayed.

POSSIBLE FREEZING CONDITION

A potential freeze condition has been detected, or the Aux Freeze Switch has closed. All water devices are activated. In some cases, pumps may turn on and off and the heater may operate during Freeze Protection. This is an operational message, not an error indication.

THE WATER IS TOO HOT – M029*

The system has detected a spa water temp of 110°F (43.3°C) or more, and spa functions are disabled. System will auto reset when the spa water temp is below 108°F (42.2°C). Check for extended pump operation (i.e. filter cycle durations or extended spa pump use beyond the

15 timeouts) and warm ambient temperatures.

*M0XX is a Message Code. Codes like this will be seen in the Fault Log

Spa Controls

Heater-Related Messages

THE WATER FLOW IS LOW – M016**

There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below.

THE WATER FLOW HAS FAILED* – M017**

There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled. See “Flow Related Checks” below. After the problem has been resolved, reset the message*.

THE HEATER MAY BE DRY* – M028**

Possible dry heater, or not enough water in the heater to start it. The spa is shut down for 15 min.

Reset this message* to reset the heater start-up. See “Flow Related Checks” below.

THE HEATER IS DRY* – M027**

There is not enough water in the heater to start it. The spa is shut down. After the problem has been resolved, you must reset the message* to restart heater start up. See “Flow Related Checks” below.

THE HEATER IS TOO HOT* – M030**

One of the water temp sensors has detected

118°f (47.8°C) in the heater and the spa is shut down. You must reset the message* when water is below 108°f (42.2°C). See “Flow

Related Checks” below.

FLOW-RELATED CHECKS

Check for low water level, clean or replace filters, check for suction flow restrictions, closed valves, trapped air, too many closed jets and pump prime.

On some systems, even when spa is shut down by an error condition; some equipment may occasionally turn on to continue monitoring temperature or if freeze protection is needed.

* Some messages can be reset from the panel. Messages that can be reset will appear with a Clear

Icon at the bottom of the Message Screen. Press the Clear Icon text to reset the message.

**M0XX is a Message Code. Codes like this will be seen in the Fault Log

Spa Controls

Sensor-Related Messages

SENSORS ARE OUT OF SYNC – M015**

The temperature sensors MAY be out of sync by 3°F (1°C). Call for Service if this message does not disappear within a few minutes.

SENSORS ARE OUT OF SYNC -- CALL FOR SERVICE* – M026**

The temperature sensors ARE out of sync. The fault above has been established for at least 1 hour.

Call for Service.

SENSOR A FAULT, SENOR B FAULT –

SENSOR A: M031**, SENSOR B: M032**

A temperature sensor or sensor circuit has failed. Call for Service.

Miscellaneous Messages

COMMUNICATIONS ERROR

The control panel is not receiving communication from the System. Call for Service.

TEST SOFTWARE INSTALLED

The Control System is operating with test software. Call for Service.




Spa Controls

System-Related Messages

PROGRAM MEMORY FAILURE* – M022**

At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call.

THE SETTINGS HAVE BEEN RESET (PERSISTENT MEMORY ERROR)* – M021**

Contact your dealer or service organization if this message appears on more than one power-up.

THE CLOCK HAS FAILED* – M020**

Contact your dealer or service organization.

CONFIGURATION ERROR (SPA WILL NOT START UP)

Contact your dealer or service organization.

THE GFCI TEST FAILED (SYSTEM COULD NOT TEST THE GFCI) – M036**

(North America Only) May indicate an unsafe installation. Contact your dealer or service organization.

A PUMP MAY BE STUCK ON – M034**

Water may be overheated. POWER DOWN THE SPA. DO NOT ENTER THE WATER. Contact your dealer or service organization.

HOT FAULT – M035**

A Pump Appears to have been Stuck ON when spa was last powered POWER DOWN THE SPA. DO

NOT ENTER THE WATER. Contact your dealer or service organization.




Spa Controls

Reminder Messages

GENERAL MAINTENANCE HELPS.

Reminder Messages can be suppressed by using the Reminders Screen.

Reminder Messages and frequency may vary. These are general messages to remind users about normal spa maintenance. Some messages may not apply depending on the actual equipment in the spa.

CHECK THE PH

May appear on a regular schedule, i.e. every 7 days. Check pH with a test kit and adjust pH with the appropriate chemicals.

CHECK THE SANITIZER

May appear on a regular schedule, i.e. every 7 days. Check sanitizer level and other water chemistry with a test kit and adjust with the appropriate chemicals.

CLEAN THE FILTER

May appear on a regular schedule, i.e. every 30 days.

TEST THE GFCI (OR RCD)

May appear on a regular schedule, i.e. every 30 days.

The GFCI or RCD is an important safety device and must be tested on a regular basis to verify its reliability.

Every user should be trained to safely test and reset the GFCI or RCD associated with the hot tub installation.

A GFCI or RCD will have a TEST button on it that allows a user to verify proper function.

CHANGE THE WATER

May appear on a regular schedule, i.e. every 180 days. Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions.

Additional messages may appear on specific systems.

* Reminder messages can be reset from the panel. Messages that can be reset will appear with a

Clear Icon at the bottom of the Message Screen. Press the Clear Icon text to reset the message.


Spa Controls

Reminder Messages

CLEAN THE COVER

May appear on a regular schedule, i.e. every 30 days. Vinyl covers should be cleaned and conditioned for maximum life.

TREAT THE WOOD

May appear on a regular schedule, i.e. every 180 days. Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for maximum life.

CHANGE THE FILTER

May appear on a regular schedule, i.e. every 365 days. Filters should be replaced occasionally to maintain proper spa function and sanitary conditions. Eco Pur mineral filters should be replaced every 180 days.

CHANGE THE UV

May appear on a regular schedule, i.e. every 18 months. Change the UV as instructed in the

Mast3rPur section. This is a general message and may not apply if spa is not equipped with UV.

CHECK OZONE

May appear on a regular schedule, i.e. every 365 days. Check the ozone system as instructed in the

Regular Maintenance Procedures.

Additional messages may appear on specific systems.

* Reminder messages can be reset from the panel. Messages that can be reset will appear with a

Clear Icon at the bottom of the Message Screen. Press the Clear Icon text to reset the message.


Wi-Fi Module

(if equipped)

Remotely control the operations of your spa via an optional integrated Wi-Fi module that works with the Balboa Water Group Wi-Fi Spa Control App. This app is available for Apple® or

Android® devices. Please refer to the Balboa Water Group website and mobile device app for operation information. http://www.balboawater.com/bwa

Note: WiFi Module is not available for all spa models. If this options was not added from the factory, see your Master Spas dealer for further details and compatibility.

FUSION TOUCH SOUND

(if equipped)

Warning:

Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚F (36˚C). If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F / 37˚C).

The Balboa BT Audio option offers Bluetooth connection to play audio from a mobile Bluetooth audio capable device. The functions of the BBA system such as power, volume and skipping tracks can be performed from the spa topside control panel within the Music menu.

When in the Music menu, the screen will indicate the current status of the BBA system. This screen indicates the audio system is currently off.

Touch power icon to turn BBA audio system on/off.

FUSION TOUCH SOUND

(if equipped)

Warning:

Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚F (36˚C). If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F / 37˚C).

Once powered up, system will indicate discoverable. Discoverable indicates the system is open for connection with a mobile Bluetooth audio device. BT Connected indicates that a Bluetooth audio device is connected to the BBA system. BT Not Connected indicates that no Bluetooth connection was made during the discoverable time and the unit has shut off Bluetooth connection. Use power icon to cycle power off and then on to make

Bluetooth discoverable again.

BLUETOOTH CONNECTION:

1. Turn on the amplifier from the Music menu of spa control panel.

2. Turn on Bluetooth function of your mobile or music device

3. On your mobile device, click search for Bluetooth device.

Make sure you are close to the spa.

4. Select “PPGME60” from the pairing list.

5. Enter “6000” as the password (if required). On some older units the passcode is “60BT”

6. Click “Connect”

7. Once connected, you can now start playing your favorite music from your music device.

8. Operating Range is up to 30’ (will vary, dependent on installation)

Mast3rPur

(if equipped)

Note: This regular maintenance for the Mast3rPur system is not covered under the warranty of the spa. Your Master Spas Dealer or Service Center can be contacted to schedule this maintenance.

WARNING:

BEFORE PERFORMING ANY MAINTENANCE ON THE MAST3RPUR SYSTEM, MAKE SURE THE SPA IS

SHUT DOWN.

Figure 2: Spa Solar Eclipse Exploded View

a. UV Lamp Removal – See Figure 2.

If the Green Power Indicator is on, but the Blue UV Lamp Indicator is off, the UV lamp needs to be replaced. For maximum UV sanitation effect, replace the UV Lamp every 18 months.

maintenance.

Assembly and lifting it from the Enclosure Base.

Assembly in a safe place.

the white ceramic end of the UV Lamp and pull until it is fully removed. IF YOU ARE NOT

REPLACING THE LAMP, DO NOT TOUCH THE UV LAMP GLASS WITH YOUR BARE HANDS. The oils on your hands can cause hot spots on the lamp and shorten its life. If oil from your fingers is left on the lamp glass, clean it off with a soft towel and rubbing alcohol. If you are removing an old lamp for replacement, handle the lamp carefully and dispose properly (see

Environmental Notice below).

Mast3rPur

(if equipped) b. Installing the UV Lamp

installation if needed.

past the tabs on the Lamp Retainer.

iii. Connect the Lamp Connector to its corresponding part in the Ballast Assembly.

ENVIRONMENTAL NOTICE: UV Lamp CONTAINS MERCURY. Manage in accordance with disposal laws. See: www.lamprecycle.org

The UV Lamp is housed in a Quartz Tube. If the Quartz Tube becomes dirty, its ability to transmit rays from the UV Lamp will be diminished and decrease system performance. The Quartz

Tube should be removed from the UV Reactor at least once a year or during a routine spa water change for inspection and cleaning if necessary.

d. Quartz Tube Removal and Cleaning

CAUTION: Wear proper eye and skin protection for servicing glass components.

forming maintenance on the Quartz Tube. If you have installed Isolation Valves, close them before servicing. If you do not have Isolation Valves, the spa must be drained below where the Spa Solar Eclipse is mounted.

in a safe place.

and slowly pull the Lamp Retainer out of the UV Chamber Cap.

CAUTION: If there is any water remaining in the plumbing, it will start to leak after the Lamp

Retainer is removed.

Ring does not get lost during Quartz Tube removal.

v. Inspect the Sealing Ring for nicks or hardness and replace if necessary.

of four parts water to one part acid (4:1). DO NOT USE ABRASIVE CLEANERS as they can scratch the high quality quartz glass.

CAUTION: Follow the directions for safe use and handling of muriatic acid on the acid bottle label.

Never add water to acid. Always add acid to water.

the Quartz Tube for cracks and replace if cracks are found.

viii. Make sure the inside of the Quartz Tube is dry before replacing the UV Lamp(s).

NOTE: Damage caused by broken quartz tubes is not covered under the Mast3rPur System Limited

Warranty.

Mast3rPur

(if equipped) e. Quartz Tube Installation

open end of the Quartz Tube and slowly push in until it is touching the UV Chamber Cap.

until the Lamp Reatiner is completely seated against the UV Chamber Cap.

iv. After spa is refilled, turn the spa ON and check the seal around the Lamp Retainer for leaks.

is snug. Be careful not to over-tighten and damage lamp retainer. If leaking continues, contact your Master Spas dealer for service.

vi. SHUT DOWN the spa once you have confirmed that there are no leaks.

vii. Install the UV Lamp as described in Section B.

viii. Reinstall the Upper Enclosure Assembly to the Enclosure Base.

ix. The unit is now ready for normal operation.

Contact your Master Spas dealer for replacement Mast3rPur parts and scheduling service for this regular maintenance..

Note: The ozone hose and check valve connecting between the ozone generator and ozone injector should be inspected and/or replaced, if necessary, every 12 months. Depending on conditions of the air which is being brought in to the ozone generator, the ozone hose and check valve can wear more rapidly. This regular maintenance is not covered under the spa warranty.

INTERNATIONAL

Master Spas Inc.

6927 Lincoln Parkway

Fort Wayne, IN 46804 www.MasterSpas.com

Master Spas reserves the right to change specifications or features without notice.

Master Spas is a manufacturer of spas and related products and we stand behind every product we produce pursuant to those representations which are stated in our written limited warranty. your dealer is an independent business person or company and not an employee or agent of Master Spas, Inc. We cannot and do not accept any responsibility or liability for any other representations, statements or contracts made by any dealer beyond the provisions of our written limited warranty.

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