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gvrSX™ Conversion Instructions
&
System Manual
040-0050-01 Rev A
! Read this manual before installing the Game.
! Keep this manual with the machine at all times.
www.globalvr.com service.globalvr.com [email protected]
408.597.3400
© 2004 GLOBAL VR, INC. All Rights Reserved
Operation Blockade, Infogrames and the Infogrames logo are trademarks of Infogrames Entertainment. S.A. Beach Head 2000, Beach Head
2002, and Beach Head 2003: Desert War are trademarks of Digital Fusion Inc and are used under license by Infogrames.
All other trademarks are the property of their respective owners.
Preface
Table of Contents
Preface .......................................................3
Safety ...........................................................3
Warnings ...................................................3
Environmental Conditions ........................3
FCC Notices (United States).....................4
Section 1 – Game Description .....................5
Section 2 – Cabinet Conversion...................6
Upgrade Steps ..............................................6
Clean and Prepare the Cabinet.....................6
Remove old Tournament Header and Card Reader.....................................7
Conversion Kit Contents and
Replacement Parts List ..........................8
Replace the Monitor (Optional) .................10
Remove the Old Monitor ........................10
Adapt the Cabinet for the Larger
Monitor ................................................10
Install the New Monitor ..........................12
Install the Cabinet Exhaust Fan .................13
Set Up the Hardware..................................15
Set Up AC Power Distribution................15
Remove the Game PCB and Install
New Hardware .....................................16
Connect the Jamma Conversion
Board and UVC....................................17
Install the Happ UGCI Board .................18
Set Up the Computer...............................19
Connect the Computer ............................20
Secure the Computer...............................21
Upgrade the Control Panel.........................22
Prepare the Control Panel .......................22
Apply Control Panel Graphics ................22
Install Buttons and Connect Wiring........23
Apply the Cabinet Graphics and
Marquee Artwork .................................24
Apply the Serial Number Sticker ............25
Section 3 – Power ON and Test the
Cabinet .....................................................26
Run the Joystick Calibration Utility ..........26
Adjust the Universal Video
Converter (UVC) .................................27
GVR SX Conversion System Manual
Page 2 of 48
Section 4 – Using the Game Operator
Menu .....................................................28
Setting Game Options and Resets..............28
Machine Menu ...........................................29
Game Mode Menu .....................................30
Game Resets Menu ....................................31
Coin Audits ................................................32
Game Purchase Audit.................................32
Game Selection ..........................................33
Player Control Test.....................................33
Monitor Calibration Test............................34
Section 5 – Starting a Game.......................35
Playing a Beach Head Game......................36
USB Game Dongles...................................37
Section 6 – System Software CDs .............38
Operating System Restore CD ...................38
Game Software CDs ..................................38
Section 7 – Troubleshooting ......................39
Section 8 – Diagrams and Schematics .......43
Computer Rear Panel Diagram ..................45
Warranty Service........................................46
Warranty Information..............................46
Technical Support ......................................48
Table of Figures
Figure 1. Drilling Cabinet Air Holes.............13
Figure 2. Typical Jamma Conversion
Board and UVC Connections...............17
Figure 3. Happ UGCI Board
Connections..........................................18
Figure 4. Finished Control Panel...................22
Figure 5. Simplified Wiring Diagram ...........43
Figure 6. Detailed Wiring Diagram...............44
Figure 7. Computer Rear Panel
Diagram................................................45
040-0050-01
Rev. A 10/29/2004
Preface
Preface
Safety
Please read this page before preparing your arcade cabinet for game play.
The following safety instructions apply to all game operators and service personnel. Specific warnings and cautions will be included throughout this manual.
Use the following safety guidelines to help protect the system from potential damage and to ensure your personal safety:
• Make sure that the switch on the back of the computer is set to match the AC power in use at your location:
115 volts / 60Hz in most of North and South America and some Far Eastern countries such as Japan, South Korea and Taiwan
230 volts / 50Hz in most of Europe, the Middle East and the Far East
• To help prevent electric shock, plug the system into a properly grounded power source.
The cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a 3-wire cable with properly grounded plugs.
• To help protect your system from sudden increases and decreases in electrical power, use a surge suppressor, line conditioner, or Uninterruptible Power Supply (UPS).
• Be sure nothing rests on the system's cables and that the cables are not located where they can be stepped on or tripped over.
• Do not spill food or liquid on the cabinet.
• Do not push any objects into the openings of the system—doing so can cause fire or electric shock by shorting out interior components.
• Keep your system far away from radiators and other heat sources.
• Do not block cooling vents.
Warnings
To avoid electrical shock, unplug the cabinet before performing the installation procedures.
GLOBAL VR
®
assumes no liability for any damages or injuries incurred while setting up or servicing the cabinet. Only qualified service personnel should perform installation or service procedures!
Environmental Conditions
Cabinet is intended for indoor use only. Be sure to keep the cabinet dry and maintain operating temperatures of 10°-40°C (50°-104°F).
040-0050-01
Rev. A 10/29/2004
© 2004 GLOBAL VR
®
, INC.
Page 3 of 48
Preface
FCC Notices (United States)
Electromagnetic Interference (EMI) is any signal or emission radiated in free space or conducted along power or signal leads, that endangers the functioning of radio navigation or other safety service, or that seriously degrades, obstructs, or repeatedly interrupts a licensed radio communications service. Radio communications services include, but are not limited to, AM/FM commercial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices (including computer systems) contribute to the electromagnetic environment.
Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electronic environment. While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
• Re-orient the receiving antenna.
• Relocate the cabinet relative to the receiver.
• Plug the game into a different outlet so that the computer and the receiver are on different branch circuits.
If necessary, consult a Regulatory EMC representative of GLOBAL VR
®
or an experienced radio/television technician for additional suggestions. You may find the FCC Interference
Handbook, to be helpful. It is available from the U.S. Government Print Office, Washington,
DC 20402.
This device has been tested and complies with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instruction manual, it may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.
Operation is subject to the following conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation. gvrSX™ Conversion System Manual
Page 4 of 48 040-0050-01
Rev. A 10/29/2004
Section 1 – Game Description
Section 1 – Game Description
The GLOBAL VR
®
gvrSX™ Conversion Kit lets operators convert old Jamma cabinets for the same game play as the GLOBAL VR
®
Vortek cabinet. The Conversion Kit uses the existing cabinet, coin inputs, speakers, and Jamma harness.
The gvrSX™ design showcases the following features:
• Superior graphics.
• Easily upgradeable with exciting new game software.
• Four real motion axes: yaw (turn) left/right rotation, and pitch (tilt) up/down.
The conversion kit utilizes a state-of-the-art PC-based interactive visual computing system.
The GLOBAL VR
®
Multi-Game software shell allows multiple games to be installed and played on one cabinet at any time. This PC-based configuration provides the advantage of follow-on periodic new game releases for the cabinet, and the ability to accommodate virtually any new, future 3D PC game that would be enhanced by the addition of motion control for the Arcade Industry.
gvrSX™ provides the following benefits to operators:
• Consistent earnings from proven game operators for all generations.
• Multi-Game Shell. Upgrade and install new games for the gvrSX™ platform at any time.
Players can choose from multiple games on one cabinet.
• Multiple games are available for each cabinet, including the top earners: Beach Head
2000, Beach Head 2002, and Beach Head 2003: Desert War, with regular new releases.
• Superior reliability.
040-0050-01
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© 2004 GLOBAL VR
®
, INC.
Page 5 of 48
Section 2 – Cabinet Conversion
Section 2 – Cabinet Conversion
Converting your cabinet consists of the primary steps listed below. Exact steps may vary depending on your cabinet.
Upgrade Steps
• Clean and Prepare your Cabinet: Remove all graphics and labels, tournament header, and card reader, and clean the cabinet (page 6).
• Install the New Monitor: Do this if you purchased the monitor upgrade kit with the 27inch monitor (page 10). Otherwise, you will install the Universal Video Converter
(UVC) card to adapt the existing monitor to work with the new hardware.
• Install the Fan and Drill Ventilation Holes: Improve cabinet cooling to accommodate the new computer (page 13).
• Set Up the Hardware: Install the new computer, UGCI Board, Jamma Conversion
Board, and UVC (if used) and make all connections (page 17).
• Upgrade the Control Panel: Upgrade your control panel with the new controls and artwork (page 22).
• Apply the Cabinet Graphics: Install the new cabinet graphics and labels (page 27).
Clean and Prepare the Cabinet
GLOBAL VR
®
requires that all converted cabinets meet the guidelines for finished cabinet artwork described in this instruction manual.
You must remove all previous artwork, serial numbers, and labels from the cabinet before installing the gvrSX™ artwork. Make sure the new cabinet artwork is setup as instructed in this manual. Clean the cabinet well so that the new graphics will adhere properly. gvrSX™ Conversion System Manual
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Section 2 – Cabinet Conversion
Remove old Tournament Header and Card Reader
If your cabinet has an existing tournament header or card reader, these components can be removed. They are not used by the gvrSX™ system.
The card reader is usually located near the coin door. The header is usually located at the top of the cabinet. Perform the following steps to remove the card reader and tournament header:
1. Unplug the data cables from the card reader and remove them from the cabinet.
2. Un-bolt the card reader and use the same carriage bolts to install a card reader blank plate
(not provided).
3. Unplug the cables from the tournament header and remove them from the cabinet.
4. Un-bolt the tournament header and remove it from the cabinet.
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®
, INC.
Page 7 of 48
Section 2 – Cabinet Conversion
Conversion Kit Contents and Replacement Parts List
Table 1. Conversion Kit Components
Electronic Components
System Computer (Not Shown)
UGCI board, HAPP Flying
Joystick, Pup, Analog with Atari Grips
White Pushbutton W/ Micro Switch
JAMMA Conversion Board
Universal Video Converter (UVC) Card
DONGLE, USB, KQRTG
PS2-Keyboard (Not Shown)
7-Outlet Power Strip with Surge
Protector (Not Shown)
1
1
1
4
1
1
1
1
DFI-CS35-TL-
GVRSX
95-0800-20
95-0923-GVR
47-9150-02
990-0007-01
96-0583-00
USB-KQRTG
PS2-KEYBOARD
1 49-0963-40
Cables & Miscellaneous Hardware
Cable, UVC to JAMMA
Cable, UGCI Coin & Op to JVC Coin &
Op (Not Shown)
Cable, 3.5mm Audio, 6Ft
Standoff, 3" tall .156 hole Screw-Down
(For UVC and Jamma Board)
1
Cable, VGA, 6 foot, M/M
Cable, USB
1
2
Cable, PC Y-Power 1
Cable, Coin Harness Assy (Not Shown) 1
115-0018-01
1 115-0062-01
V-0606
USB-AB06MM
PGAK-FLT-3500-08
95-0002-014
1 96-0539-00
8 LCBS-L-5-01
PCB Mounting Feet Set of 4
(for UGCI Board)
Button Plug (Black)
DFI Computer Mount (Not Shown)
1 49-1019-00
1
2
#10 x 1/2" Course-Thread Wood Screw 4
1/4-20 x 3/4" Phillips Pan Screw 2
52-6212-00
V2-0183-00
10N50PPAZZ
25C37PPMZZ
6-32 X 1/2 Pan-Head Wood Screw
1/4-20 Nylon Lock Hex Nut
18AWG Butt Connector
#8 Hole 18 AWG Ground Ring
18AWG .250 Spade
8
2
3
1
2
4600-0032
4600-0033
PGAK-2A0701
PGAK-5A890
PGAK-KTN50 gvrSX™ Conversion System Manual
Page 8 of 48 040-0050-01
Rev. A 10/29/2004
Section 2 – Cabinet Conversion
CDs, Labels, and Manuals
Conversion Instructions & System Manual (This
Document)
Document, Software Restore
1 040-0050-01
1 040-0060-01
Software, Game, Beach Head 2003: Desert War 1 050-0040-01
Software, Game, Beach Head 2000
Software, Game, Beach Head 2002
Software, V3 and gvrSX™ Recovery Disk XP
Home, Multi Game Upgrade
1
1
050-0016-01 1
050-0017-01 1
Software, Joystick Calibration Utility CD
Serial Number Label
Microsoft Windows XP, Home
1
1
1
050-0022-01
L-0039
WINXP-HOME
Artwork
Side Decal
Marquee Artwork
Control Panel Background Artwork
FIRE Decal
CANNON Decal
MISSILES Decal
GVR Console Logo
Joystick Decal
Console Logo
2
2
1
1
1
2
1
1
2
SX-AW-09
SX-AW-08
SX-AW-07
SX-AW-01
SX-AW-02
SX-AW-03
SX-AW--4
SX-AW-06
SX-AW-05
Table 2. Optional Monitor Upgrade Kit Components (Part #: PGA-UPGRADE-MTR)
DOC, Instructions for relocating mounting holes 1
1/4 X 1.0 Carriage Bolt, Stl/Znc 4
1/4" Flat Washer SAE Stl/Znc
Nut, 1/4-20 Kepnut Stl/Znc
4
4
Monitor Bezel 28"
Monitor, Wells-Gardner 27" SVGA
Template, Monitor Bracket Mounting Holes
1
1
1
040-0045-01
4600-0013
4600-0014
4600-0015
49-0106-01
WGM2792-UOTS19C-MOD
L-0059
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Rev. A 10/29/2004
© 2004 GLOBAL VR
®
, INC.
Page 9 of 48
Section 2 – Cabinet Conversion
Replace the Monitor (Optional)
Note: Do Not use the Universal Video Controller (UVC) board with the Wells Gardner
® monitor.
If you have the Monitor Upgrade Kit, perform the steps in this section to remove the old monitor and install the 27-inch Wells-Gardner
®
monitor.
Remove the Old Monitor
1. Open the service shelf, and remove the glass display shield and monitor bezel.
2. Disconnect ALL wiring from the back of the monitor. Make sure that no wires still connected to the monitor are tied to the cabinet.
3. Remove the four (4) monitor retaining nuts and washers and save them for reinstallation.
4. Remove the monitor from the cabinet. It is advisable to have at least two people to support the weight of the monitor.
5. Proceed to the next section and install the new monitor.
Adapt the Cabinet for the Larger Monitor
If your cabinet already had a 27-inch monitor, you should be able to proceed to the next section and install the monitor.
If your cabinet had a 25-inch monitor, refer to the figure that follows, and perform the following steps to adapt the cabinet hardware for the larger, 27-inch Wells-Gardner
® monitor:
1. Note the positioning of the lower monitor bracket to aid in reinstallation. Remove the nuts and bolts that secure the lower monitor bracket to the cabinet. Remove the bracket and save it for reinstallation. Perform the following steps to drill new bolt holes for the bracket to relocate it for the larger monitor.
2. Refer to the figure below and mark straight lines, as shown, through the center of the two sets of bolt holes and about 2" below. Drill two ¼" diameter bolt holes 1-7/16" below the original holes, and along the same centerline. Use the template from the kit (part #:
L-0059) to aid in placing the holes.
3. The overall distance between the bolt heads on the side of the cabinet must be 20-3/4" center-to-center in the long direction, and 1-9/16" center-to-center in the short direction. gvrSX™ Conversion System Manual
Page 10 of 48 040-0050-01
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Section 2 – Cabinet Conversion
4. Repeat the previous two steps to drill bolt holes in the other side of the cabinet.
5. Align the lower monitor bracket with the new bolt holes and bolt it in place using the nuts and bolts removed previously.
6. Install the four (4) supplied carriage bolts into the original bolt holes to give them a finished appearance.
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®
, INC.
Page 11 of 48
Section 2 – Cabinet Conversion
Install the New Monitor
1. Refer to the picture below and make sure that the monitor frame of the new 27-inch
Wells-Gardner
®
Monitor has the holes required to mount it to the cabinet brackets. Both the top and bottom sections of the frame must have two pairs of holes (some monitor frames have only one pair of holes in each section). The inside pair of holes must be centered on the bracket, and measure 19-1/4" center-to-center.
2. If the monitor frame does not have the required holes, drill them in both the top and bottom frame sections as follows: Drill two (2) 3/8" diameter holes, centered, 19-1/4" apart. Each of these new holes should be approximately 11/16" inboard from the existing holes, and on the same horizontal centerline.
Caution: Avoid getting drill chips in the electronic components.
CAUTION: The monitor is very heavy. Monitor installation requires at least two people. It is best to have a third person handling the monitor frame from inside the cabinet back door. It is easy to catch fingers between the monitor frame and cabinet.
3. To install the monitor, first install the lower edge of the monitor onto the lower bracket studs, and then rotate the monitor downwards to catch on the upper bracket studs. This will require at least two people. It may be best to have a third person handling the monitor frame from inside the back door. Watch your fingers; this monitor is very heavy. gvrSX™ Conversion System Manual
Page 12 of 48 040-0050-01
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Section 2 – Cabinet Conversion
4. Use the old hardware to re-attach the monitor to the cabinet bracket (four places).
5. Install the new monitor bezel.
6. Clean and replace the glass display shield.
7. Replace the small retainer tab that secures the display shield in place.
8. Mount the monitor remote control board in a convenient location in the service tray.
9. Connect the monitor ground wire to a ground lug on the cabinet.
10. If the old monitor was powered with an AC isolation transformer, remove the transformer from the cabinet. The new monitor will connect directly to the AC power strip, to be installed in the next section.
Install the Cabinet Exhaust Fan
An exhaust fan is required to keep the temperature inside the cabinet cool enough for the computer to operate properly.
If you experience blank screens or rebooting issues, this could be due to excessively high temperatures inside the cabinet. Drilling more air holes in the lower rear of the cabinet, as described in step 1 below, should improve airflow and reduce cabinet temperatures.
Perform the following steps to install the exhaust fan and drill air holes:
1. Using a 1/2" drill bit, drill six to eight air holes in the lower rear of the cabinet, as shown in Figure 1. Be careful not to damage any wires or components while drilling.
6-8 1/2" Air Holes
Place low in cabinet. Position so as to avoid drilling into wires or components.
Figure 1. Drilling Cabinet Air Holes
2. Using a screwdriver, remove the metal or plastic grill covers that cover the ventilation slots on the back of your cabinet. Push in on each corner of the metal grill and they will pop out and fall to the bottom of the cabinet.
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®
, INC.
Page 13 of 48
Section 2 – Cabinet Conversion
3. Install the exhaust fan behind the ventilation slot, just above the rear cabinet door, as shown by the arrow in the picture below.
4. Place the exhaust fan on the outside of the ventilation slots and use the mounting holes in the fan as a template to drill the mounting holes. Use an 11/64" drill bit to drill the four mounting holes for the exhaust fan.
5. Place the fan on the inside of the cabinet so that it will blow air out of the cabinet. Use the 8-32 x 2 inch screws with nuts to secure the fan to the cabinet, as shown in the picture above.
6. Plug the fan into the AC power strip inside the cabinet, and verify that the fan blows air out of the cabinet. gvrSX™ Conversion System Manual
Page 14 of 48 040-0050-01
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Section 2 – Cabinet Conversion
Set Up the Hardware
Set Up AC Power Distribution
You must install the AC power strip/surge suppressor from the kit to provide power to the computer, new monitor (if installed), and ventilation fan.
The actual wiring will vary depending on which cabinet you are converting. Use the instructions that follow as a general guideline for setting up AC power distribution.
1. Locate the AC power panel inside the cabinet. The panel is usually the distributing point for all of the AC power lines inside the cabinet. If the panel is on the floor of the cabinet, you will need to move it to one of the side walls to make enough room to secure the computer to the bottom of the cabinet.
2. Disconnect the two AC power lines and the ground wire that connect to the ON/OFF switch on the AC power panel, as shown by the arrows in the picture above.
3. Strip these three wires and connect them to the AC power cord from the kit, using the wire crimps provided. (You will be plugging this power cord into the power strip.)
4. Connect the power and ground wires from AC power strip to the three connectors on the
ON/OFF switch where you removed the wires in step 2, as shown by the arrow in the picture above.
5. Plug the AC power cord you spliced in step 3 into the AC power strip. All cabinet AC power should now be routed through the power strip.
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®
, INC.
Page 15 of 48
Section 2 – Cabinet Conversion
6. Some older cabinets with CGA monitors have an AC isolation transformer that is used to power the monitor. These are often bulky, heavy transformers that take up most of the space on the bottom of the cabinet, and they cannot be removed unless you replace the monitor. If you connect a monitor that requires an AC isolation transformer directly into an AC power source, you will damage the PCB chassis on the monitor.
7. If your cabinet has an AC isolation transformer for the monitor, find the AC power lines that power the AC isolation transformer and splice them to an AC power cord (not provided in the kit), so you can connect this to the AC power strip. You may need to reposition the AC isolation transformer to make room to install the computer on the floor of the cabinet. (Note: The new Wells-Gardner
®
monitors do not use an AC isolation transformer. If you are installing this monitor, you can safely remove the transformer.)
Remove the Game PCB and Install New Hardware
Caution: Power must be off when connecting boards. To prevent damage from electrostatic discharge (ESD), handle PCBs by the edges only and use a grounding wrist strap or similar precaution.
1. The Conversion Kit hardware uses the existing Jamma harness wiring for speakers, video
(for an existing monitor), and coin inputs. Remove the Game PCB and any other hardware from the old game, but keep the existing DC power supply and Jamma harness wiring in place.
2. Install four small plastic feet from the kit on the Jamma conversion board, and on the
UVC if you are installing one. gvrSX™ Conversion System Manual
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Section 2 – Cabinet Conversion for mono audio, depending on how your cabinet audio is set up.
4. Place the boards next to each other in the service tray where you removed the old boards.
Make sure that the Jamma connector on the Jamma wire harness can reach the Jamma
Conversion Board before securing the boards to the cabinet.
5. Secure the boards with wood screws in the plastic feet.
Connect the Jamma Conversion Board and UVC
Figure 2. Typical Jamma Conversion Board and UVC Connections
Refer to the figure above, and Figure 5, Simplified Wiring Diagram, on page 43, and perform the following steps to connect the Jamma harness wiring and other cables to the Jamma
Conversion Board:
1. Connect the Jamma connector from the Jamma harness to the Jamma edge on the Jamma
Conversion Board.
2. Connect the Video Input, J4 on the Jamma Conversion Board to the video output port on the Video Converter board, if used, or to the VGA port on the computer video card.
3. Connect the existing PC power supply in the cabinet to the Jamma Conversion Board
PWR IN port using the PC Y-power cable from the kit.
Note: The PC Y-power cable uses a standard PC power supply connection found on most DC power supplies used in arcade cabinets. If your existing power supply does not have this type of connector, you will need to splice the Y-Power cable into the power supply on the cabinet. Here are the specifications for the PC Y-power cable:
• Yellow Wire
+12 VDC
• Black Wire
Ground
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®
, INC.
Page 17 of 48
Section 2 – Cabinet Conversion
Install the Happ UGCI Board
1. Install four small plastic feet from the kit on the Happ UGCI board.
2. Mount the board below the control panel where the button and joystick harnesses will reach it, as shown in Figure 3.
3. Secure the board with wood screws in the plastic feet as shown in Figure 3.
4. Refer to the figure below, and Figure 5, Simplified Wiring Diagram, on page 43 to connect the Happ UGCI board.
Figure 3. Happ UGCI Board Connections
5. Connect the button harness to J4 on the UGCI board.
6. Connect the joystick harness to J6 on the UGCI board.
7. Connect the coin meter operator button harness (part #: 115-0062-01) to J3 and J5 of the
UGCI board, as shown on the labels on the harness. Route the other end to the service tray and connect it to J7 on the Jamma Conversion Board. Secure the harness with a cable tie as shown in Figure 3.
8. Coil the old button harnesses and secure them with a cable tie as shown in Figure 3. gvrSX™ Conversion System Manual
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Section 2 – Cabinet Conversion
Set Up the Computer
The computer comes pre-loaded with the game software. There is no need to reload the software with the CDs in the kit. The Software recovery CDs are included in case you have a software problem in the future or wish to change the specific game titles available.
CAUTION: The computer can be damaged very easily. Use caution when installing the computer. Avoid touching internal components. These components are susceptible to Electrostatic Discharge (ESD) damage.
1. Remove the right side panel from the computer by removing the two screws that hold the panel in place, as shown by the arrows in the picture below. Slide the panel back and then out to remove it from the computer chassis.
2. Place the computer on its side so you can clearly see the inside of the computer. Place the metal computer bracket so that the tab is pointed down, and hook the tab into the bottom mounting hole on the computer, as shown in the picture below.
3. Use the flat-head screw with nylon locking nut to secure the bracket to the top hole of the computer chassis.
4. Repeat steps 2 and 3 for the second mounting bracket.
5. When finished, the two screws with nuts should be closest to the outside edge of the computer chassis, with the bracket tabs hooked into the holes closest to the motherboard, as shown in the last part of the picture above. Re-install the side panel on the computer.
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®
, INC.
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Section 2 – Cabinet Conversion
Connect the Computer
Refer to Figure 7, Computer Rear Panel Diagram, on page 45, and Figure 5, Simplified
Wiring Diagram, on page 44 to make the connections to the computer.
1. Connect the USB hub to one of the computer USB ports and install the game dongles in the USB hub. Refer to the section titled USB Game Dongles on page 37 for more information on the dongles and USB hub.
2. Connect the audio cable from the green audio port of the computer to J2 of the Jamma
Conversion Board.
3. Connect the video cable from the computer VGA port to J1 of the UVC (if used) or the monitor.
4. Connect the USB cable from the computer USB port to the UGCI board.
Important: The USB connector from the UGCI board must be connected directly to the
USB port on the computer, not to the USB hub.
5. Secure the wires to the cabinet so they do not get pinched or torn if the cabinet has a sliding control panel.
6. Connect the power cord from the computer to the AC power strip. gvrSX™ Conversion System Manual
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Secure the Computer
Section 2 – Cabinet Conversion
Caution: Use caution to avoid damaging the computer. Always power OFF the cabinet before moving the computer.
Once you have verified that everything is working properly, secure the computer to the cabinet. You will need a 6-inch clearance in the front of the computer to allow the CD-ROM drive tray to fully OPEN. Secure the computer to the bottom of the cabinet using four (4) #10 x ½" Phillips wood screws.
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®
, INC.
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Section 2 – Cabinet Conversion
Upgrade the Control Panel
Perform the steps in this section to upgrade the old control panel with new buttons, joystick, and graphics.
Prepare the Control Panel
1. Disconnect the wires from the buttons and other controls.
2. Remove the nuts and bolts that hold the plastic cover to the control panel surface.
3. Remove the buttons, trackball (or other controls), the clear plastic cover, and artwork from the control panel.
4. Install the joystick in the control panel using the four nuts and bolts removed from the trackball assembly. You may need to remove the handle from the joystick to install the control panel artwork and plastic cover.
Apply Control Panel Graphics
Refer to the picture of the finished control panel, Figure 4, as you place the graphics on the control panel. The exact position of each sticker will depend on the size and shape of your control panel, but the finished control panels should look like Figure 4.
Figure 4. Finished Control Panel
Note: To aid in placing graphics, spray the cabinet surfaces with soapy water or spray cleaner before applying each graphic. This allows you to reposition the graphic easily. Once you are satisfied with placement, use a squeegee to force the liquid out from under the graphic.
1. Set the background graphic over the control panel and determine placement. Once you are satisfied with the placement, peel off the backing and apply the graphic.
2. Using a new Exacto
®
knife, use the outside edge of the control panel as a guide to cut off the excess control panel background graphic material.
3. Cut the excess graphic material from the button and joystick holes. gvrSX™ Conversion System Manual
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Section 2 – Cabinet Conversion
4. Place the joystick direction sticker over the joystick hole. Make sure that it is properly aligned with the cabinet and monitor and then peel off the backing and apply the sticker.
If the sticker has protective paper over the face, wet the paper and wait about 15 minutes before removing it to avoid damaging the artwork.
5. Center the button function stickers about 3/4-inch below the button holes as shown in the picture that follows. The Missiles buttons are outboard and the cannon buttons are inboard. Once the graphics are lined up properly, peel off the backing and apply each sticker.
6. Once all of the control panel graphics have been applied, re-install the clear plastic control panel cover and secure it with the nuts and bolts removed previously.
Install Buttons and Connect Wiring
2. If your cabinet has an extra button hole that is not used by the gvrSX™ system, install the button plug from the kit to cover the unused button hole.
3. Re-install the joystick handle.
5. Refer to the labels on each wire of the button harness and connect the wires to the correct buttons. Note that the trigger button wires connect to the joystick.
6. Use wire ties to secure the wires so that they won’t get pulled or pinched when the control panel and service tray are opened or closed, as shown in the figure below.
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Section 2 – Cabinet Conversion
Apply the Cabinet Graphics and Marquee Artwork
GLOBAL VR
®
requires that all converted cabinets adhere to the strict guidelines for finished cabinet artwork as described in this instruction manual. Perform the following steps to apply the side panel graphics and replace the old marquee artwork.
1. Place a gvrSX™ Logo sticker on each side of the cabinet, centered, level to the ground, at about eye level, as shown in the picture below. After determining placement, peel off the backing and apply the graphic stickers.
2. Remove the screws from the top bracket that holds the marquee glass and artwork to the cabinet, as shown by the arrows in the picture below.
3. Clean both sides of the marquee glass.
4. Insert the new marquee graphic. Center it in the marquee and trim the excess graphic material from the edges as necessary.
5. Re-install the glass and top bracket. gvrSX™ Conversion System Manual
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Section 2 – Cabinet Conversion
6. If your cabinet has existing tournament rules artwork located between the speakers and just above the monitor, remove the screws around the metal plate that holds both the artwork and the speakers to the cabinet, as shown by the arrows in the picture below.
7. Remove the metal plate and replace the old artwork with the new gvrSX™ game graphics.
Apply the Serial Number Sticker
Place the serial number sticker from the kit on the outside of the cabinet in the upper lefthand corner, as shown by the arrow in the picture below.
This completes the cabinet conversion. Proceed to the next section to verify proper operation and calibrate the joystick.
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Section 3 – Power ON and Test the Cabinet
Section 3 – Power ON and Test the Cabinet
Before powering the cabinet ON for the first time, please verify the following:
• AC power is correctly setup inside the cabinet.
• The DC power supply is correctly setup to provide power to the Jamma Conversion
Board.
• All connections are correct and secure.
Once you have verified that all hardware is installed correctly, power ON the cabinet and verify that the game starts and runs properly, and that all controls function properly.
Use the Player Control Test (see page 33) from the Operator Menu to verify that the joystick and buttons are working properly.
Insert some coins and verify that the coin inputs are working properly.
Start a game (see page 35) and verify that it plays properly.
Run the Joystick Calibration Utility
The Joystick Calibration Utility adjusts the software to match the joystick motion. Run the
Joystick Calibration Utility whenever you replace the joystick or install game software on the system.
1. Insert the Joystick Calibration Utility CD in the computer CD-drive. The CD will run automatically. You will see a series of processing screens, followed by windows telling you to move the joystick in certain ways.
2. Move the joystick as instructed by the onscreen prompts.
3. Ignore the windows that refer to "Throttle" and "Rudder." Simply click the trigger to exit from these windows. gvrSX™ Conversion System Manual
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Section 3 – Power ON and Test the Cabinet
Adjust the Universal Video Converter (UVC)
The Universal Video Converter (UVC) is designed to work with most EGA and CGA arcade monitors. When you power the cabinet up for the first time, you may need to adjust the settings on the UVC board to match the monitor. To correctly set up the UVC, you must know the resolution and Horizontal and Vertical Sync setup of the monitor.
Depending on your cabinet, the J7 video output of the UVC can be connected directly to the video input on the monitor, or to J4 on the Jamma Conversion Board to route the signals through the Jamma harness to the monitor.
SW 1 & 2
SW 3
Output Resolution
SW 4 and 5
Input Resolution
Table 3. UVC DIP Switch Settings
Both normally ON.
ON: CGA = 640 x 200 @ 15.72 KHz
OFF: EGA = 640 x 384 @ 24.5 KHz
Both normally ON to auto detect the video resolution.
SW 6
H Sync Signal
SW 7
V Sync Signal
SW 8
H-V / Composite
Sync
Normally ON. Changing the H Sync signal will move the entire picture left or right.
Change this setting if you find the picture is too far to one side and you cannot adjust it using the monitor remote control panel.
Normally ON. Changing the V Sync signal will move the entire image up or down.
Change this setting if you find the image is too far up or down on the monitor, and you cannot adjust it using the monitor remote control panel.
ON: Composite sync, for monitors with one composite (combined) sync line
(most CGA monitors).
OFF: For monitors with two separate H and V sync lines (most EGA monitors).
Change this setting only if you have no picture on your monitor.
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Section 4 – Using the Game Operator Menu
Section 4 – Using the Game Operator Menu
All gvrSX™ game audits, game adjustments, and control diagnostics are options of the Game
Operator Menu. Press the Operator Button behind the coin mech door in the cabinet to activate the Game Operator Menu.
The screen shown below is the first screen that you will see after pressing the Operator button. The Options menu is displayed on the left side of the screen, and the settings for the selected option are displayed on the right. You do not see a mouse pointer when using the joystick or trackball to navigate the Game Operators Menu; instead, each option or menu button will highlight in yellow when it is ready to be selected.
Setting Game Options and Resets
Once in the Operator Menu, use the Joystick and Trigger and Buttons to navigate and set up the game software, as described below:
1. Use the Joystick to navigate and highlight an item in the Options list.
2. Press the Trigger Button to open the menu for the selected Option.
3. Use the Joystick to move between the items in the window, and to scroll through the available settings for each item.
4. To change a setting, use the joystick to scroll to the desired setting, and then press the
Trigger Button to set it. gvrSX™ Conversion System Manual
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Machine Menu
Section 4 – Using the Game Operator Menu
The Machine menu is the default screen displayed when you press the Operator Button. It displays the information described in the table below:
Serial #
Machine Type
Hardware Version
Inserted Credits
Reset Credit Button
Attract Mode Sound
Attract Volume
Reserved for future use of Multi-Player or Tournament-Enabled Games.
Reserved for future use of Multi-Player or Tournament-Enabled Games.
Reserved for future use of Multi-Player or Tournament-Enabled Games.
This tells the number of Credits and Coins that have been inserted on this cabinet.
This button is used to reset or zero out the Inserted Credits number on this screen.
This sets up the Attract Mode to be with sound or without. The available options are: OFF, Occasionally ON, and Always ON.
This will adjust the volume for the game play. The options to choose from are: OFF, Low, Medium Low, Medium, Medium High, High, and Deafening.
Note: Most volume adjustments are made from the Operator Menu. If you cannot get desired results, you can adjust the volume using the Audio Volume potentiometers, R3 and
R4 on the Jamma Conversion Board (See Figure 2 on page 17).
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Section 4 – Using the Game Operator Menu
Game Mode Menu
The Game Mode menu is used to set up the type of money used at your location, the number of coins that are needed to start a game, and game play timeout, as described in the table below:
Credit Display
International Settings
Coins Per $
(or Coins Per £)
Play Mode
Credits Per Game
Credits Per Continue
Starting Game Time
Continue Time
Defines whether Money or Arcade Credits are used to play this cabinet. The options to choose from are: Money, or Credits.
Defines the type of money that will be used in this cabinet. The options available are: U.S.A., or U.K. Changing between these two options automatically changes the Coins per $, Credits per Game, and Credits per
Continue settings.
This sets how many coin drops it takes to reach a dollar or pound. In the USA, you would set this to 4, because 4 quarters equal one dollar. In the UK, you would set this to 10 if the game is setup for 10-pence coins. The options to choose from are 1—20.
This will turn free play ON or OFF. The options to choose from are:
Coin/Money Mode, or Free Play.
This number defines how many coins or credits it will take to start a Game.
This number defines how many coins or credits it will take to continue a current
Game.
This number defines how long a player’s game will last in seconds before the
Continue Game Message appears.
This number defines how many seconds a continued game will last before the next Continue Game Message appears. gvrSX™ Conversion System Manual
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Game Resets Menu
Section 4 – Using the Game Operator Menu
The Game Resets menu allows you to restore the cabinet to the default settings, and delete various coin and game stats, as described in the table below:
Restore Factory
Settings
U.S.A. Factory Settings
Credit Display
International Setting
Coins Per $
Play Mode
Credits Per Game
Credits Per Continue
Starting Game Time
Continue Time
Sets the Game Mode optional settings to the Factory Settings listed below.
Money
U.S.A.
4
Coin/Money
Mode
4
4
160 Sec
140 Sec
U.K. Factory Settings
Credit Display
International U.K.
Coins Per $
Credits Per Game
Credits Per Continue
Starting Game Time
Continue Time
Money
10
Coin/Money
Mode
5
5
160 Sec
140 Sec
All Audit Coin Stats
All Audit Game Stats
Resets the Coin Audits menu for the cabinet. This reset does not affect the
Lifetime Records stored by the game.
Resets the Game Purchases Audits menu for the cabinet. This reset does not affect the Lifetime Records stored by the game.
All High Score Stats
Resets the Player High Scores for the cabinet.
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Section 4 – Using the Game Operator Menu
Coin Audits
The Coin Audit menu shows the total number of coins collected for each game, and the cabinet total, as well as the last date and time the stats were reset. The Lifetime Stats are never reset and show the total number of Games Played for each installed game, and the cabinet total.
Game Purchase Audit
The Game Purchase Audit menu shows the total number of Games Played for each game installed, and the cabinet total, as well as the last date and time the stats were reset. The
Lifetime Stats are never reset and show the total number of Games Played for each installed game, and the cabinet total. gvrSX™ Conversion System Manual
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Game Selection
Section 4 – Using the Game Operator Menu
The Game Selection window allows you to disable installed games so that they are not available to play in the multi-game selection window. Select a title and press the Trigger
Button to put an “X” next to the game that you want disabled. When you exit the Operator
Menu, the game will be unavailable for play in the Multi-Game Selection. The game is not deleted, and can be re-enabled at any time by removing the “X” in the Game Selection Menu.
If you have installed a game and it does not appear in the Multi-Game Selection window during Attract Mode, or in the Game Selection Menu, check to make sure the Game Dongle is inserted correctly. When a USB Game Dongle is inserted correctly and recognized by the
Game Software, it should light up with a red LED.
Player Control Test
The Player Control Test will validate that the controls are set up correctly and working properly. When you press a button, a red arrow will appear on the test screen to indicate which button was pressed, as shown in the picture above. When you move the Joystick in
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Section 4 – Using the Game Operator Menu any direction, a red arrow will indicate the direction that the Joystick is moving. When you are finished testing the player controls, press the Operator Button to exit back to the main
Operator Menu.
Monitor Calibration Test
The Monitor Calibration Test shows a series of screens that allow you to adjust the monitor using the monitor remote control panel. Use the joystick to scroll through each monitor test screen. To exit the Monitor Calibration Test, press the operator button again.
Use the monitor calibration screens to adjust and fine-tune the picture on your monitor. Each screen is designed to help you to either align the horizontal and vertical sync, or adjust the white balance and color hues. If you notice a color distortion on the monitor, pressing the degausser button on the monitor remote control panel may fix the color distortion.
Use the monitor remote control panel to adjust and fine-tune the picture on your monitor.
When you press a button on the panel, the Monitor Adjustment Options display on screen.
Use the buttons on the monitor remote control panel to select, adjust, and set the available options. The monitor remote control panel is usually located under the Control Panel on the cabinet. gvrSX™ Conversion System Manual
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Section 5 – Starting a Game
Section 5 – Starting a Game
With the proper number of credits inserted, use the joystick to choose the game you want to play, and press the Fire Button to confirm. If only a single game is installed on your cabinet, you will not choose a game, but will go directly to the next screen.
At the next screen, choose the difficulty of play: Easy, Medium, or Hard. Each degree in difficulty will add more enemy squadrons to the game and weaken your shield against the enemy. Use the joystick to scroll through the options, and press the Trigger Button to confirm.
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Section 5 – Starting a Game
Playing a Beach Head Game
Beach Head 2002, and Beach Head 2003: Desert War, both use the screen layout described below. Beach Head 2000 uses a different layout for the Information Bars.
The goal of the game is to defend your post and destroy as much of the enemy as possible.
The Information Bars on the screen, described in the table below, provide useful information about the game.
Ref. Information Description
A
B
C
This Information bar tells you how much of your shield you have left.
This Information bar tells you what level you have achieved in the game.
D
The Blue Information Bar tells you how many Enemy Aircraft remain for this level. The Red
Information Bar tells you how many Enemy Land Vehicles or Soldiers remain.
The Blue and Red Arrows tell you the direction the Enemy is coming from. When the enemy comes into view on your monitor, the arrows disappear.
E
This shows your total score for the game. The more Enemies you strike down, the more points you earn.
Cannon Button: Fires the Cannon–used to destroy tanks and troop carriers.
Missiles Button: Fires Missiles–Aim carefully! The Missiles fire in groups of two and it takes a moment to reload them.
Trigger Buttons: These buttons, on the joystick, fire the Machine Gun–used mostly against soldiers. gvrSX™ Conversion System Manual
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Section 5 – Starting a Game
USB Game Dongles
The three Beach Head games supplied with the cabinet use one USB game dongle. The dongle must be inserted in the USB port or the game will not work. When the USB Dongle is installed and working properly, a red LED will illuminate inside the dongle.
For a USB Game Dongle to be recognized correctly, it must be inserted into the USB port before the cabinet is powered ON. If the software does not recognize the USB Dongle, power the cabinet OFF and then ON to see if this resolves the problem.
If more game titles are made available for the gvrSX™ system in the future, each game will come with a USB Game Dongle. If more than one dongle is required, a USB hub can be used to provide extra USB Ports for multiple game dongles.
Important: If you use a USB hub, do not connect the USB cable from the HAPP UGCI
Controller card to the USB hub. The card will not work properly if connected to the hub.
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Section 6 – System Software CDs
Section 6 – System Software CDs
If the software running on your gvrSX™ computer develops problems, you can restore the software using the disks provided with your kit. The Windows XP System Disk will load the
Operating System. Each Game CD will load one game. Please be aware, when you use the
System Disk, you will erase all history for the coin and game audits stored in the software.
Operating System Restore CD
1. System restore takes about 10 minutes. Power ON the computer and open the CD drive. Insert the CD labeled System Disk and reboot the computer. When the computer reboots, the CD will run, and you will see the hard-drive image process screens.
2. When the hard-drive image process has finished, and the image process screen disappears, remove the CD and reboot the computer.
3. When the computer reboots it will continue processing files. When a prompt asks if you want to restart your computer, reboot to complete the process.
Game Software CDs
To install a game without restoring the operating system, insert the Game CD while the game is running in attract mode. Do not perform a Game Install or Upgrade while a game is playing. Game installation takes less than 5 minutes per game.
1. When the computer reboots after restoring the operating system, you will see a blank desktop screen. Insert one of the Game CDs in the drive. The CD will automatically run
(wait about 60 seconds). You will see a series of processing screens as the computer installs various components. Ignore any onscreen messages.
2. When the computer finishes copying files, the system will automatically reboot. Once the game has restarted and the attract screen is running, remove the CD and keep it in a safe place.
3. When the game loads up for the first time, synchronize the new game software with the cabinet hardware. To do this, insert three credits and verify that the credits are shown on the monitor. Finally, power the system OFF and ON to complete the synchronization process.
4. Repeat steps 1 through 3 to install more game titles. Insert the game CD during attract mode and the install process will begin automatically.
5. After all game titles are installed, run the Joystick Calibration Utility (see page 26). gvrSX™ Conversion System Manual
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Section 7 – Troubleshooting
Section 7 – Troubleshooting
Problem
No Picture on
Monitor
Picture is
Misaligned or Color is Poor
Table 4. Troubleshooting Video Problems
Possible Cause
Power Problem
Faulty Video Cable
Possible Solution
Verify the AC power connection to the monitor. You can verify the monitor has power by looking for a small glow in the Neck of the CRT. Verify the Universal Video
Converter has power; the red LEDs should be illuminated.
Verify that the video wires in the Jamma harness are firmly connected from the Monitor to the Jamma
Conversion Board. Verify the Universal Video
Converter output is plugged into the Video Input on the
Jamma Conversion Board.
Faulty Monitor
Chassis PCB
Verify that the fuses on the chassis PCB are good.
Picture is Dim or
Faded
Use the monitor remote control panel to adjust the brightness and contrast settings to see if this corrects the problem.
Blown fuse on UVC Check fuses on UVC. Replace with 5 A fuses if blown.
Incorrect UVC
Settings
Check the SW1 switch bank settings on the UVC and make sure they are correctly set for your monitor.
Picture Color is
Poor
Use the monitor remote control panel to adjust the red, green, and blue color settings to see if this corrects the problem.
Picture Geometry is Misaligned
Distorted Colors on
Screen
Use the monitor remote control panel to adjust the height and width as well as other geometric adjustments to see if this corrects the problem.
Use a degaussing coil on the monitor to see if this corrects the color problem.
Problem
No Audio
Table 5. Troubleshooting Audio Problems
Possible Cause Possible Solution
Volume Setting
Faulty Wiring
Blown Speakers
Enter the Operator Menu and adjust the volume setting for the cabinet. Verify that the attract volume is ON.
Turn off the cabinet. Verify that all the wires are firmly connected to each speaker. Verify that no wires are frayed or improperly shorting to ground.
Remove the speaker grill covers, and visually inspect each speaker. Run the Sound Test from the Operator
Menu to verify each speaker is working.
Faulty Audio
AMP
Volume Set too
Low on Board
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You can verify the Audio AMP on the Jamma Conversion
Board is working by installing it into another working cabinet. If that is unavailable to you, plug a simple computer speaker into the audio ports on the computer and verify that sound is working from the computer.
Adjust volume pots (R3 and R4) on Jamma Conversion
Board.
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Section 7 – Troubleshooting
Problem
Audio is Distorted or
Muffled
Faulty Sound
Channel
Possible Cause Possible Solution
Blown Speakers
Faulty Wiring
Faulty Power
Supply
Faulty Audio
AMP
Blown Speakers
Faulty Wiring
Volume Set too
Low on Board
Remove the speaker grill covers, and visually inspect each speaker. Run the Sound Test from the Operator
Menu to verify each speaker is working.
A weak or low muffled sound is a sign of reversed speaker wires. Check for reversed wires on each speaker.
A constant low hum in the speakers can be caused by a faulty power supply that contains a ripple or noise in the power that is being passed through to the speakers.
You can verify the Audio AMP on the Jamma Conversion
Board is working by installing it into another working cabinet. If that is unavailable to you, plug a simple computer speaker into the audio ports on the computer and verify that sound is working from the computer.
Remove the speaker grill covers and visually inspect each speaker. Run the Sound Test from the Operator
Menu to verify each speaker is working.
Turn off the cabinet. Verify that all the wires are firmly connected to each speaker. Verify that no wires are frayed or improperly shorting to ground.
Adjust volume pots (R3 and R4) on Jamma Conversion
Board.
Problem
No Video
Table 6. Troubleshooting Computer Problems
Possible Cause Possible Solution
No Video, No Audio
Loose or Faulty
Video Card
Loose or Faulty
Video Cable
Faulty Hard Drive
No Power to
Computer
Verify the video card is firmly plugged into the AGP slot on the computer. When the computer is ON, verify the fan on the video card is spinning and working properly.
When the computer boots up, it performs a PC selfdiagnostic test. If there is a problem with the video card, you will hear three beeps from the computer.
Verify that the video cable is firmly connected to the computer 15-pin video port and the 15-pin video port on the Video Converter board. Check the video cable and make sure it is not pinched or frayed.
If you are getting no audio and no video, and the computer is powered on, you might have a faulty hard drive or corrupted software on the hard drive. Reload the software from the System Restore CDs to see if this solves the problem. If you continue to have hard drive problems while you reload the software, you may have a faulty hard drive.
Verify the line voltage is set to the correct voltage for your area (115V or 230V). Disconnect the AC power cord from the computer and then reconnect it to power
ON the computer. gvrSX™ Conversion System Manual
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Section 7 – Troubleshooting
No Power to the
UGCI Board
No Control Panel or Button Functions
Faulty Wiring
Faulty Power
Supply
The UGCI board gets power through the USB cable.
Make sure this cable is firmly connected to the board and computer.
Verify that no wires are frayed or improperly shorting to ground in the wire harness.
Verify that the External PC Power Supply is working.
This provides 12-volt and 5-volt DC power to the hardware connected to the wiring harness.
Problem
Buttons Do Not
Work
Joystick Does Not
Work or Works
Poorly
Table 7. Troubleshooting Control Problems
Possible Cause Possible Solution
Faulty Micro Switch
Faulty Wiring
Faulty USB I/O
Card
Faulty UGCI Board
Faulty Wiring
Replace the micro switch on the button and re-test.
Verify that the wires are connected to the correct spades on the micro switch.
Turn off the cabinet. Verify that all the wires are firmly connected to each button. Verify that no wires are frayed or improperly shorting to ground. Check that the signal and ground wires are connected to the buttons and HAPP UCGI card. Confirm the HAPP UGCI card is connected to the USB port on the computer. Confirm the HAPP UGCI card has power by looking for the
Green LED.
If the USB I/O card is faulty, the buttons and controls on the cabinet will not work. Make sure that the USB
I/O card LED is lit.
Verify that the UGCI board is getting power. Test the
UGCI board on a working cabinet.
Verify the joystick in a working cabinet. Verify that no wires are frayed or improperly shorting to ground.
Problem
Table 8. Troubleshooting Miscellaneous Problems
Possible Cause Possible Solution
Turn Game On and
Nothing Happens
USB Game Dongle
Not Found
Cabinet gets Very
Warm
No Power
Game Dongle not
Connected
Game Dongle
LEDs not Lit
Faulty Game
Dongle
Faulty Ventilation
Fan
Ventilation Holes on Cabinet are
Blocked
Check that the power cord is plugged into the computer. Make sure the cabinet On/Off switch is on.
Confirm the power cord is plugged into a wall outlet.
Connect the Game Dongle to the computer and power the cabinet off and on.
On rare occasions a game dongle does not receive power. Pulling the dongle out and reinserting it should resolve the problem.
If the USB Game Dongle does not illuminate, it is not recognized by the computer. Replace the Game
Dongle with a working one.
Verify that the exhaust fan is working. It is located near the vents at the top of the cabinet. Replace the fan if worn or spinning slowly.
Make sure you have proper clearance around the ventilation fan at the rear of the cabinet. Make sure the vents holes are clear of dust and debris and that air can flow freely.
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Section 7 – Troubleshooting
Problem
Marquee Lamp is
Faulty or
Intermittent
Improper Number of Credits given when Coins or Bills are Inserted
Game will not accept Coins or
Bills
Possible Cause
Faulty Fluorescent
Tube
Faulty Fluorescent
Fixture
Incorrect Setting in
Operator Menu
Faulty Wiring
Faulty Coin Mech
Faulty Bill Validator
Possible Solution
Check the fluorescent tube for darkened or cracked end. Replace the Fluorescent tube if it looks worn.
Verify the fluorescent tube pins make a good connection with the lamp fixture. Check the ballast for proper operation.
Check Credits per Game and Credits per Continue settings from Operator Menu.
Turn off the cabinet. Verify that all the wires are firmly connected to each coin mech or Bill Validator. Verify that no wires are frayed or improperly shorting to ground.
Verify the coin mech is not jammed. Make sure the coin mech is properly aligned and latched to the coin door.
Verify the bill validator is powered on and working. If the bill validator is faulty, it will usually blink an error code on the inside of the coin door. gvrSX™ Conversion System Manual
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Section 8 – Diagrams and Schematics
Section 8 – Diagrams and Schematics
Happ UGCI Board
Button Input J4
Joystick Input J6
USB
Coin Meter J3
Operator Button J5
Configuration with New Wells-Gardner Monitor
To Buttons
To Joystick
To USB Hub for Game Dongles.
(One dongle per game.)
USB 0
USB 1
Computer
Jamma Conversion Board
AUX COIN/TEST J7
Volume Pots
R3 & R4
Jamma Edge
AUDIO IN J2
PWR J1
To Jamma Harness
DC Power Supply
Audio Out
(Green Stereo Jack)
AC In
VGA Port on Video Card
Monitor
AC Power
Panel
Ventillation Fan
Happ UGCI Board
Button Input J4
Joystick Input J6
USB
Coin Meter J3
Operator Button J5
Configuration with Older Monitor, UVC, and Isolation Transformer
To Buttons
To Joystick
To USB Hub for
Game Dongles.
(One dongle per game.)
USB 0
Computer
USB 1
AC In
Audio Out
(Green Stereo Jack)
VGA Port on Video Card
Jamma Conversion
Board
AUX COIN/TEST J7
Jamma Edge
AUDIO IN J2
Volume Pots
R3 & R4
VIDEO INPUT J4
PWR J1
To Jamma Harness
PN: 115-0018-01
DC Power
Universal Video
Converter (UVC) Board
J1
J7
J8
To Power
Strip
Monitor
Video In from Jamma Harness
DC Power Supply
Monitor Isolation
Transformer
(If Used)
Ventillation Fan
AC Power
Panel
040-0050-01
Figure 5. Simplified Wiring Diagram
Rev. A 10/29/2004
© 2004 GLOBAL VR
®
, INC.
Page 43 of 48
Section 8 – Diagrams and Schematics
Jamma Conversion Board
J2 (Audio In)
R Audio 2
L Audio 5
GND 1
Speakers Out
Computer
USB Port
USB Port
USB
Hub
Dongle
Dongle
Dongle
Happ UGCI Board
USB Port
J6
VCC 1
GND 5
YAX 9
ORG
BRN
BLU
Joystick
VGA Port on Video Card
AC In
To Monitor or UVC
To Power
Strip
GND 6
XAX 10
VCC 12
BRN
PPL
ORG
J4 (Video In)
Video Red 1
Video Green 2
Video Blue 3
NC 5
Video Sync 4
Video GND 6
J1 (PWR)
+12 VDC 1
GND 2
GND 3
+5 VDC 4
J7 (Aux Coin/Test)
Test 2
GND 4
Coin 1
Meter Drive Input 3
J7
1 Video Red
2 Video Green
3 Video Blue
5 Video Sync
4 Video GND
6 Hsync/
Composite
UVC
J1
VGA In
J8
Power In
To DC Power Supply
To VGA Out on Computer
To DC Power
Supply
J4
GND 1
GND 2
J54 4
J53 5
J52 6
J51 7
BLK
BLK
RED-BLK
Trigger A*
GRY
Missiles
WHT
Trigger B*
GRN
Cannon
* Trigger buttons are
located on joystick.
Jamma
Edge
To Jamma
Connector
To +5 VDC
Devices
2 JS6
J5
8 GND
1 CN1
To +12 VDC
Devices
Coin Switch
Ground
Solder Side
Ground
+5V
+5V
+12V
Left Speaker -
3
Right Speaker -
3
Video Green
1
Video Sync
1
Coin Switch
Coin 2
Ground
Ground
Jamma Connector
1
6
7
8
4
5
2
3
A (29)
B (30)
C (31)
D (32)
E (33)
F (34)
H (35)
J (36)
Z (50) a (51) b (52) c (53) d (54) e (55) f (56)
K (37)
L (38)
9
10
M (39) 11
N (40)
P (41)
R (42)
12
13
14
S (43)
T (44)
U (45)
V (46)
W (47)
X (48)
Y (49)
19
20
21
15
16
17
18
22
23
24
25
26
27
28
Parts Side
Ground
Ground
+5V
+5V
+12V
Coin Counter Out Amp
Left Speaker +
3
Right Speaker +
3
Video Red
1
Video Blue
1
Video Ground
Operator Button
Coin 1
Start Button
2
Coin 3
Ground
Ground
To +12 VDC
Devices
To +5 VDC
Devices
+
-
Coin Counter
J3
Notes:
1
Jamma video connections are not used with the Wells -Gardner
®
monitor upgrade.
2
Jamma button connectors are not used if the buttons are connected directly to J6 on the Jamma Conversion Board.
3
For mono audio, only the Left Speaker + and Left Speaker - speaker connections are used.
Power is supplied to the Jamma Harness through JI on the Jamma Conversion Board.
Figure 6. Detailed Wiring Diagram
gvrSX™ Conversion System Manual
Page 44 of 48 040-0050-01
Rev. A 10/29/2004
Computer Rear Panel Diagram
Computer
ON/OFF Switch
Voltage Switch
(115V or 230V)
AC Power In
PS/2 Keyboard Port
(Purple)
Com Port
(Not Used)
Computer VGA Port
Not Used
USB Ports (4)
- One Port to Happ
UGCI Card
- One Port to Game
Dongle
115
Dongle
Audio Ports
(Green Blue Red)
Green to Audio In on
Jamma Conversion Board
Section 8 – Diagrams and Schematics
Computer
Power Supply
Cooling Fan
PS/2 Mouse Port
(Not Used)
Parallel Port
(Not Used)
Ethernet Port
(Not Used)
Video Card
Video Port
To Monitor or UVC
Note: Port and card positions may vary.
Figure 7. Computer Rear Panel Diagram
040-0050-01
Rev. A 10/29/2004
© 2004 GLOBAL VR
®
, INC.
Page 45 of 48
Section 8 – Diagrams and Schematics
Warranty Service
If at some point you require warranty service, contact your distributor. If the technical support staff determines that your game is defective, a Return Merchandise Authorization
(RMA) number will be issued.
Warranty Information
LIMITED WARRANTY
GLOBAL VR
®
warrants that its computer circuit boards, hard drives, power supplies, monitors, displays, controls, sensors, and mechanical structures are free from defects in materials and workmanship under normal use and service for a period of ninety (90) days from the date of shipment.
All software and accompanying documentation furnished with, or as part of the Product, is supplied “AS IS” with no warranty of any kind except where expressly provided otherwise in any documentation or license agreement furnished with the Product.
During the warranty period, GLOBAL VR
®
will, at no charge, repair the Product, provided:
- Purchaser believes that the Product is defective in material or workmanship and promptly notifies GLOBAL VR
®
in writing with an explanation of the claim;
- All claims for warranty service are made within the warranty period;
- Products are returned adequately packed and freight prepaid to GLOBAL VR
®
VR
®
’s inspection or test of the Product verifies to GLOBAL VR
’s designated service center;
®
’s satisfaction that the alleged defect(s) existed and were not caused by accident, misuse, neglect, unauthorized or attempted repair or testing, unauthorized modification, incorrect installation, vandalism, failure to follow the maintenance schedule or procedures; or operation in out-ofspecification environmental conditions.
GLOBAL VR
® will return the repaired Product freight prepaid to the Purchaser. All freight costs associated with replacement of warranty parts after expiration of the original warranty period are the responsibility of the Purchaser. GLOBAL VR
® is not obligated to provide the Purchaser with a substitute unit or on-site service during the warranty period or at any time. If after investigation GLOBAL VR
® determines that the reported problem was not covered by the warranty, Purchaser shall pay
GLOBAL VR
® for the cost of investigating the problem at its then prevailing per incident billing rate. No repair or replacement of any Product or part therein shall extend the warranty period as to the entire Product. The warranty on the repaired part only shall be in effect for a period of ninety (90) days following the repair or replacement of that part or the remaining period of the Product parts warranty, whichever is greater.
Purchaser’s exclusive remedy and GLOBAL VR
®
’s sole obligation is to supply or pay for all labor necessary to repair any Product found to be defective within the warranty period and to supply, at no extra charge, new or rebuilt replacements for defective parts.
If repair or replacement fails to remedy the defect, then, and only in such event, shall GLOBAL VR
®
refund to Purchaser the purchase price for said Product. Purchaser’s failure to make a claim as provided above or continued use of the Product shall constitute an unqualified acceptance of said Product and a waiver by Purchaser of all claims thereto.
IN NO EVENT SHALL GLOBAL VR
®
BE LIABLE FOR LOSS OF PROFITS, LOSS OF USE, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM OPERATION OF THE GAME IN ANY CONDITION. GLOBAL VR
®
SHALL NOT BE RESPONSIBLE FOR THE SUITABILITY, PERFORMANCE, OR SAFETY OF ANY NON- GLOBAL VR
®
PART OR ANY MODIFICATION PERFORMED BY ANY PRODUCT DISTRIBUTOR UNLESS SUCH WORK IS
EXPRESSLY AUTHORIZED IN ADVANCE BY GLOBAL VR
®
.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL OTHER
OBLIGATIONS OR LIABILITIES ON GLOBAL VR
®
A WRITTEN CONTRACT BETWEEN GLOBAL VR
®
’S PART, EXCEPT FOR ANY EXPRESS WARRANTY SET FORTH IN
AND PURCHASER CONTAINING SPECIFIC TERMS WHICH
SUPERSEDE THE TERMS HEREIN. THIS WARRANTY DOES NOT AUTHORIZE ANY OTHER PERSON TO ASSUME
OTHER LIABILITIES, IF ANY, CONNECTED WITH THE SALE OF PRODUCTS BY GLOBAL VR
®
. gvrSX™ Conversion System Manual
Page 46 of 48 040-0050-01
Rev. A 10/29/2004
Section 8 – Diagrams and Schematics
040-0050-01
Rev. A 10/29/2004
© 2004 GLOBAL VR
®
, INC.
Page 47 of 48
Technical Support
GLOBAL VR
®
provides free telephone, e-mail and online support for systems during the warranty period. In addition to helping with troubleshooting and diagnosing defective parts,
GLOBAL VR
®
technical support is prepared to help you with questions about the operation of your game.
When you contact technical support, please provide the following background information to aid our technical support process:
• Cabinet’s Game Serial Number (found on the back of the cabinet). Write your serial number below for easy reference.
Cabinet Serial Number: ______________________________________
• Your mailing address and telephone number.
• A summary of the question or a detailed description of the problem with your cabinet.
The additional information listed below, as applicable, may assist Technical Support in solving your problem quickly.
• Cabinet ID
• Software version number
• Specific error message
• Any changes made to the system
• Date of latest install or upgrade
• For game-play issues, the game mode and number of players
Technical support is available from 6:00 AM to 6:00 PM, Pacific Time, Monday–Friday.
Call 408.597.3400 to reach a Technical Support staff member.
E-mail support is available at this address: [email protected]
To comment on this manual, please e-mail: [email protected]
Visit the GLOBAL VR
®
website: www.globalvr.com
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