User manual | 06p4647

®
Install adapters
xSeries 380
Install the server in
the rack, if required
Installation Guide
Welcome. . .
Cable the server
and options
Thank you for buying an
IBM xSeries server.
Start the server
This server Installation Guide
contains information for setting
up and configuring your server.
For detailed information
about your server, view the
User's Reference on the
Documentation CD.
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Did the server
start correctly?
No
Yes
Set up and
configure the
hardware
Did
configuration
successfully
complete?
Go to the Server Support
flow chart
No
Yes
Install the operating system.
Go to the Web for Instructions,
http://www.ibm.com/pc/support
System is ready to use.
Go to the Server Support
flow chart to register
and profile your server.
Server Support
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
®
installed are on the ServerProven list.
You can view the ServerProven list at:
Register at: http://www.ibm.com/pc/register
Profile at: http://www.ibm.com/pc/support
http://www.ibm.com/pc/compat
Problem
solved?
Yes
No
You can view the HelpCenter phone
numbers in the Support Phone List at:
http://www.ibm.com/pc/support
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Yes
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support
Yes
Problem
solved?
No
Phone an
IBM HelpCenter
xSeries 380
IBM
Installation Guide
SC06-P464-70
Note:
Before using this information and the product it supports, be sure to read the general information in Appendix A,
“Product warranties and notices,” on page 23.
First Edition (July 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1.Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
2
3
3
4
Chapter 2.Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Working with hot-swap hard disk drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Working with hot-plug PCI adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Working with hot-swap power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Working with cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 3.Server power, controls, and indicators . . . . . . . . . . . . . . . . . . . . . . . .
Turning on the server for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Working inside the server with the power on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
13
14
14
15
Chapter 4.Configuring your server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter 5.Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Troubleshooting chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Appendix A. Product warranties and notices . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IBM Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part 1 - General Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processing date data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal Communications Commission (FCC) Statement. . . . . . . . . . . . . . . . . . .
Industry Canada Class A emission compliance statement . . . . . . . . . . . . . . . . .
Australia and New Zealand Class A statement . . . . . . . . . . . . . . . . . . . . . . . . . .
United Kingdom telecommunications safety requirement . . . . . . . . . . . . . . . . . .
European Union EMC Directive conformance statement . . . . . . . . . . . . . . . . . . .
Taiwan electrical emission statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Japanese Voluntary Control Council for Interference (VCCI) statement . . . . . . .
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
23
23
23
23
25
31
31
32
32
32
33
33
33
33
34
34
34
34
35
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
© Copyright IBM Corp. 2001
iii
iv
xSeries 380: Installation Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2001
v
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
vi
xSeries 380: Installation Guide
Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached
to this product.
•
When possible, use one hand only to connect or disconnect signal
cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
To connect:
To disconnect:
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
vii
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following. Laser radiation when open. Do not stare into
the beam, do not view directly with optical instruments, and avoid direct
exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A` Laser de Classe 1
viii
xSeries 380: Installation Guide
Statement 4
≥18 kg (37 lbs)
≥32 kg (70.5 lbs)
≥55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power
source.
2
1
ix
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
Statement 10
CAUTION:
Do not place any object weighing more than 82 kg (180 lbs.) on top of rackmounted devices.
Statement 13
CAUTION:
Overloading a branch circuit is potentially a fire hazard and a shock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection requirements.
Refer to the information that is provided with your IBM device for electrical
specifications.
x
xSeries 380: Installation Guide
Statement 14
CAUTION:
Hazardous voltage, current, and energy levels might be present. Only a
qualified service technician is authorized to remove the covers where the
following label is attached.
Statement 15
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server
unit is extended.
Statement 16
CAUTION:
Some accessory or option board outputs exceed Class 2 or limited power
source limits and must be installed with appropriate interconnecting cabling in
accordance with the national electric code.
xi
xii
xSeries 380: Installation Guide
Chapter 1. Introduction
Thank you for purchasing an IBM®
xSeries 380. This Installation Guide
provides the information that is needed to:
•
Set up and cable your server
•
Start and configure your server
Packaged with the Installation Guide is an IBM xSeries Documentation CD, which
provides detailed information about your server.
Your xSeries 380 server comes with a three-year limited warranty. If you have access
to the World Wide Web, you can obtain up-to-date information about your xSeries 380
model and other IBM server products at http://www.ibm.com/eserver/xseries.
To install your server in a rack, refer to the Rack Installation Instructions for complete
rack installation and removal instructions.
Record your product information in this table.
Product name
_________________________________________________
Type
_________________________________________________
Model number
_________________________________________________
Serial number
_________________________________________________
The server serial number in located on labels on the rear of the server and on the
front of the server below the bezel.
© Copyright IBM Corp. 2001
1
Features and specifications
The following table provides a summary of the features and specifications for your
xSeries 380.
Microprocessor:
®
®
PCI expansion slots:
Environment:
Air temperature: 10° to 35°C
(41° to 95°F)
•
Intel Itanium
microprocessor
•
Eight hot-plug 66 MHz
64-bit
•
2 or 4 MB* of level-3
cache 133 MHz frontside bus (FSB)
•
•
Support for up to four
microprocessors
Two non-hot-plug 33
MHz 64-bit (adapter
installation is
unsupported)
Memory:
•
•
•
•
Standard: 1 GB*(4-256
MB DIMMs)
Maximum: 64 GB (64-1
GB DIMMs)
Type: PC100, version
1.2 buffered, ECC,
SDRAM
Slots: 64 dual inline
Standard drives:
•
•
•
Diskette: IDE 120 MB
(LS120)
Hot-swap power supplies:
Approximate heat output in
British thermal units (Btu)
per hour: 6174 Btu
•
Installation requirements:
Redundant cooling:
Four 800-watt (110 -208
V ac)
Video:
•
ATI RAGE controller
•
Compatible with SVGA
and VGA
•
8 MB video memory
Size:
•
Front clearance: 3 in.
•
Rear clearance: 8 in.
Integrated functions:
•
QLogic ISP12160 low
voltage directive SCSI
(LVDS) controller
•
Integrated service
processor
•
Video port
•
Height: 31.12 cm (12.25
inches, 7U)
•
Depth: 44.45 cm (17.5
inches)
•
Mouse port
•
Keyboard
•
Width: 71.12 cm (28.0
inches)
•
Parallel port
•
Maximum weight: 68.1
kg (150 lb) depending
on configuration
•
Two serial ports
•
Two Universal Serial
Bus (USB) ports
•
System controls and
indicators
•
Basic input/output
system (BIOS), poweron self-test (POST),
and Setup utility stored
in a flash memory
device.
CD-ROM: IDE
Hard disk drives: Two
36 GB hot-swap low
voltage differential SCSI
(LVDS) drives
Heat output
Six hot-swap fan assemblies
*KB equals approximately 1000 bytes. MB equals approximately 1 000 000 bytes. GB
equals approximately 1 000 000 000 bytes.
2
xSeries 380: Installation Guide
Notices and statements used in this book
The Caution statements and Danger statements also appear in the multilingual safety
information book provided on the IBM xSeries Documentation CD. Each statement is
numbered for easy reference to the corresponding statement in the safety book.
Descriptions of the notices and statements that appear in this book are as follows:
•
Notes: These notices provide important tips, guidance, or advice.
•
Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
•
Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
•
Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of potentially
hazardous procedure step or situation.
•
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Before you begin
Before you begin to install options in your server, read the following information:
•
Become familiar with the safety and handling guidelines provided in the Safety
Information book, the requirements specified in “Safety” on page v, and the
information in “Handling static-sensitive devices” on page 4. These guidelines will
help you work safely while working with your server or options.
•
Make sure you have an adequate number of properly grounded electrical outlets
for your server, monitor, and any other options that you intend to install.
•
You do not need to turn off the server to install or replace hot-swap power
supplies, hot-swap drives, hot-swap fans, or hot-plug PCI adapters.
•
Back up all important data before you make changes to disk drives.
For a list of supported options for the xSeries 380, refer to
http://www.ibm.com/pc/us/compat on the World Wide Web.
Chapter 1. Introduction
3
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To avoid
damage, keep static-sensitive devices in their static protective package until you are
ready to install them.
To reduce the possibility of electrostatic discharge, observe the following precautions:
4
•
Limit your movement. Movement can cause static electricity to build up around
you.
•
Handle the device carefully, holding it by its edges or its frame.
•
Do not touch solder joints, pins, or exposed printed circuitry.
•
Do not leave the device where others can handle and possibly damage the
device.
•
While the device is still in its static-protective package, touch it to an unpainted
metal part of the system unit for at least two seconds. (This drains static electricity
from the package and from your body.)
•
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it in its
static-protective package. Do not place the device on your system unit cover or on
a metal table.
•
Take additional care when handling devices during cold weather because heating
reduces indoor humidity and increases static electricity.
xSeries 380: Installation Guide
Chapter 2. Installing options
This chapter provides the basic information that is needed to install hardware options
and components in your server. If you need more detailed installation information, see
the User’s Reference on the IBM xSeries Documentation CD.
Some options and components must be installed or replaced only by trained service
personnel.
You can install or replace the following options and components:
•
172-mm fan
•
120-mm fan
•
Hard disk drive
•
PCI adapters in slots 3 through 10
•
Power supply
Trained service personnel only can install or replace the following components:
•
Microprocessor
•
Memory
•
Legacy I/O board
Statement 14
CAUTION:
Hazardous voltage, current, and energy levels might be present. Only a
qualified service technician is authorized to remove the covers where the
following label is attached.
© Copyright IBM Corp. 2001
5
Working with hot-swap hard disk drives
Your server supports two 1-inch (26 mm) slim, 3.5-inch hot-swap SCSI hard disk
drives in the hard disk drive bays.
Each hot-swap hard disk drive has three indicator lights: the power-on light, activity
light, and status light. The hard disk drive lights are illustrated and described in
“Controls and indicators” on page 15. If the amber hard disk drive status light is lit
continuously, that individual drive is faulty and requires replacement. You can replace
a hot-swap drive without turning off the server.
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 4.
Note: To maintain proper system cooling, do not operate the server for more than 10
minutes without either a drive or a filler panel installed in each bay.
Complete the following steps to install a drive in a hot-swap bay:
1. Review the information in “Before you begin” on page 3.
Notes:
a. The illustrations in this document might differ slightly from your hardware.
b.
You do not have to turn off the server to install hot-swap hard disk drives.
2. Align the drive assembly with the guide rails in the bay, and slide the drive into the
bay.
3. Check the hard disk drive indicator lights to verify that the drive is functioning
properly. See “Controls and indicators” on page 15 for more information.
Attention: Do not press on the perforated metal bracket of the tray when you
push the assembly into the bay.
6
xSeries 380: Installation Guide
Working with hot-plug PCI adapters
This section provides the instructions needed to replace a hot-plug PCI adapter.
Notes:
1. Installation of adapters is unsupported in slots 1 and 2.
2. Hot-plug adapters are installed in slots 3 through 10 only, counting from right to
left while facing the back of the server.
3. Hot-plug operation requires operating system support and installation of the
required device drivers. You can determine if an adapter that is validated by IBM
supports hot-plug operation at:
http://www.ibm.com/pc/us/compat/hotplug/index.shtml. Also, refer to the
documentation provided with the adapter for information and support.
Complete the following steps to replace a hot-plug PCI adapter:
1. Review the information in “Before you begin” on page 3.
Note:
Statement 15
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server
unit is extended.
Statement 16
CAUTION:
Some accessory or option board outputs exceed Class 2 or limited power
source limits and must be installed with appropriate interconnecting
cabling in accordance with the national electric code.
2. Slide the server out of the rack.
Chapter 2. Installing options
7
3. Loosen the thumbscrews on the rear cover and open the cover.
Thumb screws
Rear cover
4. Press on the retention mechanism locking tab, and rotate the mechanism out
toward the rear of the server.
Retention mechanism
locking tab
Retention mechanism
5. Remove the adapter from the expansion slot.
6. Insert the new PCI adapter into the expansion slot, and press it firmly into place.
7. Push the retention mechanism in from the rear of the server until it locks into
place.
Note: Refer to the upper-left corner of the illustration above.
8
xSeries 380: Installation Guide
8. Rotate the retention mechanism locking tab on the rear of the expansion slot into
place.
Retention mechanism
9. Check the status lights above the PCI adapter after it is installed.
Note: If the green status light is lit, power is applied to the adapter and it is ready
for use. If the amber status light is lit, the adapter might be defective or not
installed properly.
10. Configure the adapter, according to the instructions that come with the adapter.
Working with hot-swap power supplies
Before you continue with the power-supply replacement procedure, review the
following information.
Attention: To maintain proper system cooling, do not operate the server for more than
5 minutes without either a power supply or filler panel installed.
Notes:
1. The power-supply bays are, from left to right, 1, 3, 4, 2.
2. The illustrations in this document might differ slightly from your hardware.
1
3
4
2
Chapter 2. Installing options
9
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
The power-supply status indicators provide the following information:
Power on
10
Predictive
failure
Failure
Power-supply status
Off
Off
Off
No power to any power supplies
Off
Off
On
Power-supply failure
Blinking
Off
Off
AC power present/standby output on
On
Off
Off
DC outputs on and working
On
Off
Blinking
Current limit
On
Blinking
Off
Predictive failure
xSeries 380: Installation Guide
The following illustration shows the installation of a hot-swap power-supply:
Handle locking tab
Power supply handle
Complete the following steps to replace a hot-swap power supply:
1. Review the information in “Before you begin” on page 3.
2. Press the handle-locking tab to the left, and pull the power-supply handle down.
3. Slide the power-supply out of the server.
4. Remove the new power-supply from the protective packaging, and place it on a
static-protective surface.
5. With the handle in the open position (pulled down), slide the power supply into the
power-supply bay.
6. Push the handle up and into the locked position.
7. Check the power-supply status indicators to verify the power supply is functioning
properly.
Chapter 2. Installing options
11
Working with cables
Refer to the following illustration for the location of the input and output connectors on
your server.
Notes:
1. The illustrations in this document might differ slightly from your hardware.
2. To install your server in a rack, refer to the Rack Installation Instructions for
complete installation and removal instructions.
3. If you install your server in a rack, ensure that you route all cables through the
cable-management assembly on the rack. Refer to the Rack Installation
Instructions for complete instructions.
Keyboard port
Auxiliary-device (pointing device) port
Power cord connector
Parallel port
External SCSI connector
Serial ports A - top
B - bottom
ICMB ports # 2 - top
# 1 - bottom
USB ports
Video port
Power cord connector
Expansion slot
Ethernet port
Hot-plug PCI status lights
12
xSeries 380: Installation Guide
Power cord connector
Chapter 3. Server power, controls, and indicators
This chapter describes how to turn on and turn off the server, and describes the
guidelines for working with hot-plug, hot-add, and hot-swap devices while the server is
turned on. This chapter also describes what the controls and indicators mean.
Turning on the server for the first time
Starting the server for the first time involves plugging the two power cables of your
server into a power distribution unit (PDU) and configuring the system before installing
and starting the operating system. Packaged with your server are two power cables to
connect your server to a PDU. You can use one of the following PDU options:
•
NetBAY Front-end Power Distribution Unit
•
NetBAY Server Dual-cord Power Distribution Unit
•
NetBAY Rack Power Distribution Unit
If you choose to plug your server into outlets, refer to “Power cords” on page 35 for
information.
The first time you start the server, you will need to run the BIOS Setup utility, set the
correct date and time, and then let the server run its power-on self-test (POST) and
pass control to the boot manager. For more information, see the User’s Reference on
the IBM xSeries Documentation CD.
Complete the following steps to start your server for the first time:
1. Make sure that all external devices, such as the monitor, keyboard, and mouse
are connected to the server.
2. Remove the drive protection card from the LS120 diskette drive.
3. Plug one end of the two power cables into the server.
4. Plug the opposite end of the two power cables into a PDU. Alternatively, use an
optional power cord (see “Power cords” on page 35) to plug the server directly
into the power source.
5. Turn on the monitor by pressing the monitor power-on button.
6. Press the power-control button on the front of the server.
7. Insert the installation CD for your operating system.
Notes:
a. Before you can use your computer, you must obtain and install an operating
system. Refer to the information provided with your operating system for
installation instructions.
b.
If you do not insert the installation CD in time, the system will not recognize
the CD and you will need to restart the server.
8. When the startup process is complete, refer to the documentation that comes with
your operating system for instructions on how to complete the installation.
© Copyright IBM Corp. 2001
13
Turning off the server
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current from
the device, ensure that all power cords are disconnected from the power
source.
2
1
Complete the following steps to turn off the server:
Note: Turning off the server refers to the act of disconnecting the server from the
power source.
1. Refer to your operating system documentation for the proper procedure to shut
down the operating system.
Note: Each operating system is different. Some will allow an immediate
shutdown; others require an orderly shutdown procedure.
2. Press and hold the power-control button on the front of the server for several
seconds. This will put the server into standby mode.
3. Disconnect the server from the power source.
Note: After you turn off the server, wait at least 5 seconds before you turn on the
server again.
Working inside the server with the power on
Your server supports hot-plug, devices and is designed to operate safely while turned
on with the cover removed. Follow these guidelines when you work inside a server
that is turned on:
14
•
Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cufflinks while you are working inside the
server.
•
Do not allow your necktie or scarf to hang inside the server.
•
Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
xSeries 380: Installation Guide
•
Remove items from your shirt pocket (such as pens or pencils) that could fall into
the server as you lean over it.
•
Take care to avoid dropping any metallic objects, such as paper clips, hair pins, or
screws, into the server.
Controls and indicators
The following section identifies the controls and indicators on the front of your server.
Note: The illustrations in this document might differ slightly from your hardware.
Power control button
Reset button
Initialization button
System power light
Power failure light
Fan failure light
Hot-plug adapter failure light
POWER
RESET
INIT
SYS
PWR
FAN
GEN-
LCD DISPLAY
PWR
ACTIVE
FAIL
PWR
ACTIVE
Operator
information panel
FAIL
754499-
Hard disk drive
power-on light
Hard disk drive
failure light
Hard disk drive
activity light
Power control button: Press this button to turn the server on or off.
Reset button: Press this button to reset the server and run the power-on self-test
(POST).
Initialization button: Press this button to move register information into a file or
output device, provided the operating system supports copying or moving of the
register information.
System power light: When this light is on, power is present in the server. When this
light is off, it indicates that power is turned off or the power source is disrupted.
Power failure light: When this light is flashing, it indicates that the power source
failed. When this light is on, it indicates a catastrophic power failure.
Fan failure light: When this light is flashing, it indicates that a fan has failed.
Hot-plug adapter failure light: When this light is on, it indicates that a hot-plug
adapter has failed.
Operator information panel: System monitor information appears on this display.
Chapter 3. Server power, controls, and indicators
15
Hard disk drive failure light: When this light is on, a hard disk drive has failed.
When flashing, this light indicates that a drive reset is in progress.
Hard disk drive activity light: When this light is on, the server is accessing the hard
disk drive.
Hard disk drive power-on light: When this light is on, power to the hard disk drive is
present.
Front panel
CD activity light
CD eject/load
button
Diskette drive
activity light
Diskette drive
eject button
Power supply
activity light
Power supply
predictive failure
light
POWER
RESET
SYS
PWR
FAN
GEN-
LCD DISPLAY
PWR
Power supply
failure light
INIT
ACTIVE
FAIL
PWR
ACTIVE
FAIL
754499-
CD eject/load button: Press this button to eject or retract the CD tray so that you can
insert or remove a CD.
CD activity light: When this light is on, the CD drive is being accessed.
Front panel: The front panel contains status lights.
Diskette drive activity light: When this light is on, the diskette drive is being
accessed.
Diskette eject button: Press this button to eject a diskette from the drive.
Power supply failure light: When this light is on, the power supply has failed. When
this light is blinking, the power supply has reached its current limit of power output.
Power supply predictive failure light: When this light is blinking, the power supply
is about to fail.
Power supply activity light: When this light is on, the power supply is functioning
properly. When this light is blinking, the power supply is in standby mode.
16
xSeries 380: Installation Guide
Chapter 4. Configuring your server
Use these procedures to configure the basic hardware during the initial startup of your
server.
1. Start your server and watch the monitor screen.
2. Insert the operating system CD into the CD-ROM drive.
Notes:
a. Before you can use your computer, you must obtain and install an operating
system. Refer to the information provided with your operating system for
installation instructions.
b.
If you do not insert the CD in time, the system will not recognize the CD and
you will need to restart the server.
3. Press F2 repeatedly to start the BIOS Setup Utility. If you are prompted for the
system password, press Enter.
Note: You must immediately and repeatedly press F2 after you first start the
server. Doing so interrupts the startup process and enables you to access
the BIOS Setup Utility.
4. Use the arrow keys to set the system date and time in the BIOS Setup Utility
program.
5. Press Tab to access the Exit menu, and select to save changes and exit from the
BIOS Setup Utility. You can monitor the remainder of the start process on the
monitor or on the Operator information panel.
Note: POST checks the drives, processors, memory, keyboard, and most
optional devices. During the memory test, POST displays the amount of
memory it is able to access and test. The length of time needed to test
memory depends on the amount of memory installed.
The BIOS Setup Utility displays the versions of the BIOS, Processor Abstraction
Layer (PAL), System Abstraction Layer (SAL), and Extensible Firmware Interface
(EFI).
Attention: If the following message displays during POST, press Reset before
continuing system startup:
ERRORS FOUND IN MEMORY SUBSYSTEM, FAILING ROWS WILL BE MAPPED OUT ON THE NEXT
RESET. IT IS STRONGLY SUGGESTED THAT YOU RESET THE SYSTEM NOW.
ALLOWING THE SYSTEM TO CONTINUE TO BOOT MAY RESULT IN UNSTABLE SYSTEM BEHAVIOR
AND/OR HARD DISK CORRUPTION
Hit F1 to load defaults or F2 to run setup or ESC to continue
6. Press Alt+Q to use the QLogic SCSI utility. The QLogic SCSI utility enables you to
manage and configure the SCSI devices. POST completes and passes control to
the Boot Manager. The Boot Manager checks for an operating system installation
CD.
7. Install the operating system. Refer to the information provided with the operating
system for installation instructions.
© Copyright IBM Corp. 2001
17
18
xSeries 380: Installation Guide
Chapter 5. Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur while setting up your server.
If you cannot locate and correct the problem using the information in this section, see
the "Solving problems" section in the User’s Reference on the xSeries Documentation
CD and the "Server Support" flowchart in the front of this booklet.
Troubleshooting chart
Note: If you cannot find the problem in the troubleshooting charts, run the diagnostic
programs. If you have run the diagnostic programs, or if running the tests does
not reveal the problem, call for service.
Device
CD-ROM drive
CD-ROM drive is not
recognized.
Suggested action
Verify that:
1.
The primary IDE channel is enabled in the BIOS Setup Utility program.
2.
The correct device driver is installed for the CD-ROM drive.
If the problem remains, call for service.
Diskette drive
Diskette drive in-use light stays
on, or the system bypasses the
diskette drive.
If there is a diskette in the drive, verify that:
1.
The diskette drive is enabled in the BIOS Setup Utility program.
2.
The diskette is good and not damaged. (Try another diskette if you have one.)
3.
Your software program is OK.
If the diskette drive in-use light stays on, or the system continues to bypass the
diskette drive, call for service.
Expansion enclosure
problems
The SCSI expansion enclosure
used to work, but does not work
now.
Verify that:
1.
The cables for all external SCSI options are connected correctly.
2.
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3.
Any external SCSI option is turned on. You must turn on an external SCSI option
before turning on the server.
For more information, see your expansion enclosure documentation.
General problems
Call for service.
Problems such as broken cover
locks or indicator lights not
working.
Intermittent problems
A problem occurs only
occasionally and is difficult to
detect.
Verify that:
1.
All cables and cords are connected securely to the rear of the server and
attached options.
2.
When the server is turned on, verify that the power supply and fan indicator lights
are off.
3.
Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the items above are correct and the problem remains, call for service.
© Copyright IBM Corp. 2001
19
Device
Keyboard, mouse, or
pointing-device problems.
All or some keys on the
keyboard do not work.
Suggested action
1.
Make sure that the keyboard cable is properly connected to the server.
2.
Make sure that the server and the monitor are turned on.
3.
Try using another keyboard.
If the items above are correct and the problem remains, call for service.
The mouse or pointing device
does not work.
1.
Verify that the mouse or pointing-device cable is securely connected and the
device drivers are installed correctly.
2.
Try using another mouse or pointing device.
If the problem remains, call for service.
Monitor problems
Testing the monitor.
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, refer to the information that comes with the monitor for adjusting and testing
instructions.
If you still cannot find the problem, call for service.
The screen is blank.
Verify that:
1.
The server power cord is plugged into the server and a working electrical outlet.
2.
The monitor cables are connected properly.
3.
The monitor is turned on and the Brightness and Contrast controls are adjusted
correctly.
If the items above are correct and the screen remains blank, call for service.
Only the cursor appears.
Call for service.
The monitor works when you
turn on the server, but goes
blank when you start some
application programs.
Verify that:
1.
The primary monitor cable is connected to the server.
2.
You installed the necessary device drivers for the applications.
If the items above are correct and the screen remains blank, call for service.
Wavy, unreadable, rolling,
distorted screen, or screen
jitter.
If the monitor self-tests show the monitor is working properly, consider the location of
the monitor. Magnetic fields around other devices (such as transformers, appliances,
fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable,
rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a
color monitor while it is turned on might cause screen discoloration.) Then move the
device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
1.
To prevent diskette drive read/write errors, be sure the distance between
monitors and diskette drives is at least 76 mm (3 in.).
2.
Non-IBM monitor cables might cause unpredictable problems.
3.
An enhanced monitor cable with additional shielding is available for the 9521 and
9527 monitors. For information about the enhanced monitor cable, see your IBM
reseller or IBM marketing representative.
If the problem remains, call for service.
Wrong characters appear on
the screen.
If the wrong language is displayed, update the BIOS with the correct language.
If the problem remains, call for service.
20
xSeries 380: Installation Guide
Device
Option problems
An IBM option that was just
installed does not work.
Suggested action
Verify that:
1.
The option is designed for the server. Refer to the "Server Support" flowchart for
information about obtaining ServerProven® compatibility information from the
World Wide Web.
2.
You followed the installation instructions that came with the option.
3.
The option is installed correctly.
4.
You have not loosened any other installed options or cables.
5.
You updated the configuration information in the BIOS Setup Utility program.
Whenever memory or an option is changed, you must update the configuration.
If the problem remains, call for service.
An IBM option that used to work
does not work now.
Verify that all of the option hardware and cable connections are secure.
If the option comes with its own test instructions, use those instructions to test the
option.
If the failing option is a SCSI option, verify that:
1.
The cables for all external SCSI options are connected correctly.
2.
The last option in each SCSI chain, or the end of the SCSI cable, is terminated
correctly.
3.
Any external SCSI option is turned on. You must turn on an external SCSI option
before turning on the server.
If the problem remains, call for service.
Power problems
The server does not power on.
Verify that:
1.
The power cables are properly connected to the server.
2.
The electrical outlet functions properly.
3.
The type of memory installed is correct.
4.
If you just installed an option, remove it, and restart the server. If the server now
powers on, you might have installed more options than the power supply
supports.
If the problem remains, call for service.
Serial port problems
The number of serial ports
identified by the operating
system is less than the number
of serial ports installed.
Verify that:
1.
Each port is assigned a unique address by the BIOS Setup Utility program and
none of the serial ports are disabled.
2.
The serial-port adapter, if you installed one, is seated properly.
If the problem remains, call for service.
A serial device does not work.
Verify that:
1.
The device is compatible with the server.
2.
The serial port is enabled and is assigned a unique address.
If the problem remains, call for service.
Chapter 5. Solving problems
21
Device
Software problem
Suspected software problem.
Suggested action
To determine if problems are caused by the software, verify that:
1.
Your server has the minimum memory requirements needed to use the software.
For memory requirements, refer to the information that comes with the software.
Note:
If you have just installed an adapter or memory, you might have a
memory address conflict.
2.
The software is designed to operate on your server.
3.
Other software works on your server.
4.
The software that you are using works on another system.
If you received any error messages when using the software program, refer to the
information that comes with the software for a description of the messages and
solutions to the problem.
If the items above are correct and the problem remains, contact your place of
purchase.
Universal Serial Bus (USB)
port problems
Verify that:
1.
A USB device does not work.
You are not trying to use a USB device during POST if you have a standard (nonUSB) keyboard attached to the keyboard port.
Note:
If a standard (non-USB) keyboard is attached to the keyboard port, then
the USB is disabled and no USB device will work during POST.
2.
The correct USB device driver is installed.
3.
Your operating system supports USB devices.
If the problem remains, call for service.
22
xSeries 380: Installation Guide
Appendix A. Product warranties and notices
This chapter contains warranty and emission notices. It also contains trademarks and
general-information notices.
Warranty Information
This section contains the warranty period for your product and the IBM Statement of
Limited Warranty.
Warranty Period
Contact your place of purchase for warranty service information. Some IBM Machines
are eligible for on-site warranty service depending on the country where service is
performed.
Machine - IBM
xSeries 380
Warranty Period - Three Years
IBM Statement of Limited Warranty
Z125-4753-06 8/2000
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller. The
term "Machine" means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term "Machine" does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement of
Limited Warranty affects any statutory rights of consumers that cannot be waived or
limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM’s Official Published Specifications ("Specifications"). The
warranty period for a Machine is a specified, fixed period commencing on its Date of
Installation. The date on your sales receipt is the Date of Installation unless IBM or
your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty
© Copyright IBM Corp. 2001
23
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with "how-to" questions and those regarding Machine set-up
and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do not
register your Machine with IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their Specifications.
IBM or your reseller will inform you of the available types of service for a Machine
based on its country of installation. At its discretion, IBM or your reseller will 1) either
repair or exchange the failing Machine and 2) provide the service either at your
location or a service center. IBM or your reseller will also manage and install selected
engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
"CRUs"), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of your
receipt of the replacement CRU. You are responsible for downloading designated
Machine Code and Licensed Internal Code updates from an IBM Internet Web site or
from other electronic media, and following the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may not
be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty service status of the replaced
item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service
status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
24
xSeries 380: Installation Guide
1. ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or
personal information contained in a Machine which you return to IBM or your reseller
for any reason. You should remove all such information from the Machine prior to its
return.
Limitation of Liability
Circumstances may arise where, because of a default on IBM’s part or other liability,
you are entitled to recover damages from IBM. In each such instance, regardless of
the basis on which you are entitled to claim damages from IBM (including fundamental
breach, negligence, misrepresentation, or other contract or tort claim), except for any
liability that cannot be waived or limited by applicable laws, IBM is liable for no more
than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring, 12
months’ charges apply) for the Machine that is subject of the claim. For purposes
of this item, the term "Machine" includes Machine Code and Licensed Internal
Code.
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1)
THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR
RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR
LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS
INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter of
this Agreement, without regard to conflict of law principles.
Part 2 - Country-unique Terms
AMERICAS
Appendix A. Product warranties and notices
25
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the court of Rio
de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).
CANADA
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited to
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of
the goods or the supply of equivalent goods. Where that condition or warranty relates
to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily
acquired for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
The following is added to this Section:
Disputes and differences arising out of or in connection with this Agreement shall be
finally settled by arbitration which shall be held in Singapore in accordance with the
rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators
designated in conformity with those rules shall have the power to rule on their own
competence and on the validity of the Agreement to submit to arbitration. The
arbitration award shall be final and binding for the parties without appeal and the
arbitral award shall be in writing and set forth the findings of fact and the conclusions
of law.
26
xSeries 380: Installation Guide
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of the
ICC. Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of
the date the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of Hong Kong Special Administrative Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM’s negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM’s liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a business
as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section:
Both you and IBM consent to the application of the laws of the State of New York
(except when local law requires otherwise) to govern, interpret, and enforce all your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Agreement, without regard to conflict of law principles.
Appendix A. Product warranties and notices
27
Any disputes arising from or in connection with this Agreement will first be resolved by
friendly negotiations, failing which either of us has the right to submit the dispute to the
China International Economic and Trade Arbitration Commission in Beijing, the PRC,
for arbitration in accordance with its arbitration rules in force at the time. The
arbitration tribunal will consist of three arbitrators. The language to be used therein will
be English and Chinese. An arbitral award will be final and binding on all the parties,
and will be enforceable under the Convention on the Recognition and Enforcement of
Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed except
for the part which the parties are disputing and which is undergoing arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Warranty Service:
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you
may obtain warranty service for that Machine in any of those countries from either (1)
an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase
an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and
Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan,
Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia
(FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine,
you may obtain warranty service for that Machine in any of those countries from either
(1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an IBM
reseller, approved by IBM to perform warranty service on that Machine in that country.
Warranty service in Africa is available within 50 kilometers of an IBM authorized
service provider. You are responsible for transportation costs for Machines located
outside 50 kilometers of an IBM authorized service provider.
Governing Law:
The applicable laws that govern, interpret and enforce rights, duties, and obligations of
each of us arising from, or relating in any manner to, the subject matter of this
Statement, without regard to conflict of laws principles, as well as Country-unique
terms and competent court for this Statement are those of the country in which the
warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina,
Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania,
Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan,
Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws of
Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3) Algeria,
Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo,
Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia,
Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco, Niger,
Senegal, Togo, and Tunisia, this Agreement will be construed and the legal relations
between the parties will be determined in accordance with the French laws and all
disputes arising out of this Agreement or related to its violation or execution, including
summary proceedings, will be settled exclusively by the Commercial Court of Paris; 4)
28
xSeries 380: Installation Guide
Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United
Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe,
this Agreement will be governed by English Law and disputes relating to it will be
submitted to the exclusive jurisdiction of the English courts; and 5) in Greece, Israel,
Italy, Portugal, and Spain any legal claim arising out of this Statement will be brought
before, and finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon,
and Madrid, respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the first
paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its normal
use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your reseller
is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far
as justified by the reduced value of the unrepaired Machine or ask for a cancellation of
the respective agreement for such Machine and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM will
be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this Section:
The limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms in
cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section:
as to any other actual direct damages, IBM's liability will be limited to the total amount
you paid for the Machine that is the subject of the claim. For purposes of this item, the
term "Machine" includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the foregoing
Appendix A. Product warranties and notices
29
all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM’s negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the charges (if
recurring, the 12 months’ charges apply) for the Machine that is the subject of the
claim or which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving nonperformance by
IBM pursuant to, or in any way related to the subject matter of this Statement of
Warranty, IBM’s liability, will be limited to the total amount you paid for the Machine
that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section:
IBM’s entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of Warranty
will be limited to the charge paid by you for the individual Machine that is the subject of
your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of
this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM’s negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months’ charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph:
3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
30
xSeries 380: Installation Guide
The following is added to the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the products
and services currently available in your area. Any reference to an IBM product,
program, or service is not intended to state or imply that only that IBM product,
program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any IBM intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation of any nonIBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product, and use
of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2001.
All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.
Appendix A. Product warranties and notices
31
Processing date data
This IBM hardware product and IBM software products that might be packaged with it
have been designed, when used in accordance with their associated documentation,
to process date data correctly within and between the 20th and 21st centuries,
provided all other products (for example, software, hardware, and firmware) used with
these products properly exchange accurate date data with them.
IBM cannot take responsibility for the date data processing capabilities of non-IBM
products, even if those products are preinstalled or otherwise distributed by IBM. You
should contact the vendors responsible for those products directly to determine the
capabilities of their products and update them if needed. This IBM hardware product
cannot prevent errors that might occur if software, upgrades, or peripheral devices you
use or exchange data with do not process date data correctly.
The foregoing is a Year 2000 Readiness Disclosure.
Trademarks
The following terms are trademarks of the IBM Corporation in the United States, other
countries, or both:
EtherJet
xSeries
HelpCenter
Predictive Failure
Analysis
HelpWare
ServerProven
IBM
TechConnect
the e-business logo
Lotus and Domino are trademarks of Lotus Development Corporation in the United
States, other countries, or both.
Tivoli and NetView are trademarks of Tivoli Systems Inc. in the United States, other
countries, or both.
Intel, MMX, LANDesk, Itanium, Pentium, Pentium II Xeon, and Pentium III Xeon are
trademarks of Intel Corporation in the United States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the
United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other
countries.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of
others.
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
32
xSeries 380: Installation Guide
When referring to hard disk drive capacity, MB stands for 1000000 bytes and GB
stands for 1000000000 bytes. Total user-accessible capacity may vary depending on
operating environments.
Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.
Unless otherwise stated, IBM makes no representations or warranties with respect to
non-IBM products. Support (if any) for the non-IBM products is provided by the third
party, not IBM.
Some software may differ from its retail version (if available), and may not include user
manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC)
Statement
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance
statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de classe A est conforme à la norme NMB-003 du Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Appendix A. Product warranties and notices
33
United Kingdom telecommunications safety
requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a nonrecommended modification of
the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The Limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwan electrical emission statement
Japanese Voluntary Control Council for Interference
(VCCI) statement
34
xSeries 380: Installation Guide
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter’s
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 14 AWG, Type SJT,three-conductor cord, a maximum of
15 feet in length and a parallel blade, grounding-type attachment plug rated 20
amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 14 AWG, Type SJT, three-conductor cord, a
maximum of 15 feet in length and a tandem blade, grounding-type attachment plug
rated15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.
IBM power cord
part number
Used in these countries and regions
24P6887
Antigua, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil,
Caicos Island, Canada, Cayman Islands, Costa Rica, Columbia,
Dominican Republic, Guam, Ecuador, El Salvador, Guatemala, Haiti,
Honduras, Jamaica, Japan, Mexico, Netherlands Antilliles, Nicaragua,
Panama, Peru, Phillipines, Saudi Arabia, Thailand, Taiwan, United
States, Venezuela
12J5120
Antigua, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil,
Caicos Island, Canada, Cayman Islands, Costa Rica, Columbia,
Dominican Republic, Guam, Ecuador, El Salvador, Guatemala, Haiti,
Honduras, Jamaica, Japan, Mexico, Netherlands Antilliles, Nicaragua,
Panama, Peru, Phillipines, Taiwan, United States, Venezuela
55H6643
Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria,
Azerbaidjan, Belarus, Benin, Belgium, Bosnia, Burkina Faso, Burundi,
Cameroon, Cambodia, Cape Verde, Central African Republic, Chad,
Congo (Republic of), Comoros, Congo (Democratic Republic of), Cote
D’Ivoire (Ivory Coast), Croatia, Czech Rep, Dahomey, Djibouti,
Equatorial Guinea, Eqypt, Eritrea, Estonia, Ethiopia, Finland, France,
French Guyana, French Polynesia, Gabon, Georgia, Germany, Greece,
Guadeloupe, Guinea, Guinea Bissau, Hungary, Iceland, Indonesia, Iran,
Kazakhstan, Korea (South), Kyrgyzstan, Laos, Latvia, Lebanaon,
Lithuania, Luxemborg, Macedonia, Madagascar, Mali, Martinique,
Mauritania, Mauritus, Mayotte, Moldavia, Monaco, Mongolia, Morocco,
Mozambique, Netherlands, New Caledonia, Niger, Nigeria, Norway,
Poland, Portugal, Reunion, Romania, Russia, Rwanda, Sao Tome, Saudi
Arabia, Senegal, Serbia, Slovakia, Solvenia, Somalia, Spain, Suriname,
Sweden, Syria, Tajikistan, Togo, Tunisia, Turkey, Turkmenistan, Ukraine,
Upper Volta, USSR (C.I.S.), Uzbekistan, Vanuatu, Vietnam, Wallia and
Futuna, Yugoslavia, Zaire
36L8822
Denmark, Lichtenstein, Switzerland
12J5122
Israel
Appendix A. Product warranties and notices
35
IBM power cord
part number
36
Used in these countries and regions
12J5126
Chile, Italy, Libya
12J5124
Bangladesh, India, Lesotho, Maldives, Nambia, Nepal, Pakistan, Samoa,
South Africa, Sri Lanka, Swaziland, Uganda
12J5987
Bahrain, Brunei, Botswana, Channel Islands, Cyprus, Dominica,
Gambia, Ghana, Grenada, Guyana, Hong Kong, Iraq, Ireland, Jordan,
Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma),
Nigeria, Oman, Qatar, Seychelles, Saint Kitts & Nevis, Saint Lucia, Saint
Vincent and the Grenadines, Sierra Leone, Singapore, Sudan, Tanzania,
Trinidad & Tobago, United Arab Emirate (Dubai), United Kingdom,
Yemen, Zambia, Zimbabwe
12J5128
Australia, Fiji, New Zealand, Papua New Guinea
01K9851
China
36L8884
Argentina, Paraguay, Uruguay
xSeries 380: Installation Guide
Index
A
I
adapters, installing 7
important notes 32
indicator lights 15
installation requirements 2
installing options 5
integrated functions 2
B
BIOS Setup Utility 17
C
cabling your server 12
CD-ROM problems 19
Class A electronic emission notice 33
configuration tools 17
D
diagnostic tools 19
DIMM specifications 2
diskette drive 2
problem 19
display
problem 20
documentation CD 1
E
electronic emission Class A notice 33
emission requirements
electronic emission Class A notice 33
FCC Class A notice 33
environment 2
expansion enclosure
problem 19
Extensible Firmware Interface (EFI) Boot Manager
17
F
FCC Class A notice 33
H
handling static-sensitive devices 4
hard disk drives, installing 6
heat output 2
© Copyright IBM Corp. 2001
K
keyboard
problem 20
L
LED indicators 15
M
memory specifications 2
microprocessor specifications 2
monitor
problem 20
mouse
problem 20
N
notices
electronic emission, Class A 33
FCC, Class A 33
miscellaneous 32
product 33
trademarks 32
O
operating system, installing 13
operator information panel 15
option
problem 21
P
PCI adapters, installing 7
PCI expansion slots 2
pointing device
problem 20
power
problem 21
power control button 15
37
power cords 35
power distribution unit (PDU) 13
power supplies, installing 9
problem
CD-ROM 19
diskette drive 19
intermittent 19
keyboard or mouse 20
monitor 20
option 21
power 21
serial port 21
software 22
USB port 22
processor abstraction layer (PAL) 17
product
notices 33
product data 1
Q
QLogic SCSI Utility 17
R
reset button 15
S
Safety v
serial port
problem 21
size 2
software
problem 22
specifications 2
static-sensitive devices, handling 4
system abstraction layer (SAL) 17
T
trademarks 32
troubleshooting chart 19
turning on the server 13
U
United States electronic emission Class A notice 33
United States FCC Class A notice 33
USB port
problem 22
V
video specifications 2
38
xSeries 380: Installation Guide
W
Web site 1
weight 2
IBM
Part Number: 06P4647
Printed in the United States of America
6P4647

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