Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS

Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS
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Installation Instructions for SAS 9.4
Installation Kit for Basic DVD
Installations on z/OS
®
i
18 September 2015
The correct bibliographic citation for this manual is as follows: SAS Institute Inc. 2015. Installation
Instructions for SAS® 9.4 Installation Kit for Basic DVD Installations on z/OS. Cary, NC: SAS Institute Inc.
Instructions for SAS® 9.4 Installation Kit for Basic DVD Installations on z/OS
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Table of Contents
Contents
Before You Begin—Prerequisites........................................................................... 1
Prerequisites .................................................................................................. 1
Verify System Requirements .......................................................................................... 1
Review Installation Alert Notes ...................................................................................... 1
Have Your Software Order E-mail (SOE) Available ............................................................ 1
Use Your Current SAS Installation Data Files (SID files) .................................................... 2
Review and Understand Terminology .............................................................................. 2
Determine Target Location for Initial Creation of Your SAS Software Depot ......................... 3
Define Sufficient UNIX File System Space ........................................................................ 3
Ensure that the User ID for the Installation Meets Requirements ........................................ 3
Choose Whether to Use an X11 Server ............................................................................ 4
Verify the Installed Version of Java (Optional Step) .......................................................... 4
Review SAS/IntrNet Installation Options (Optional Step) ................................................... 4
Select Which SAS/GRAPH Map Data Sets to Install (Optional Step) ..................................... 4
Installation Process ................................................................................................. 6
Overview ........................................................................................................ 6
Step 1. Creating the SAS Software Depot ....................................................... 6
Make Your SAS Software Depot Accessible to z/OS ........................................................... 7
Step 2. Installing and Maintaining Your Software .......................................... 7
Installation Action—Action A, Action B, or Action C ........................................................... 8
Important Notes .......................................................................................................... 8
Installation Steps ......................................................................................................... 8
Step 3. Validate Installation and Post-Configuration .................................... 10
Step 4. Archiving Your SAS Software Depot ................................................. 11
Tips and Additional Information ........................................................................... 11
Technical Support.................................................................................................. 11
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18 September 2015
ii
Before You Begin—Prerequisites
This document provides all of the information related to installing a SAS 9.4 DVD Software basic
order on z/OS systems for which you have purchased licenses. Please review this document in its
entirety.
You MUST complete each of the required items below before beginning your SAS installation. The
following topics are discussed in this section:
□ Verify System Requirements (pg. 1)
□ Review Installation Alert Notes (pg. 1)
□ Have Your Software Order E-mail (SOE) Available (pg. 1)
□ Use Your Current SAS Installation Data Files (SID files) (pg. 2)
□ Review and Understand Terminology (pg. 2)
□ Determine Target Location for Initial Creation of Your SAS Software Depot (pg. 3)
□ Define Sufficient UNIX File System Space (pg. 3)
□ Ensure that the User ID for the Installation Meets Requirements (pg. 3)
□ Choose Whether to Use an X11 Server (pg. 4)
□ Verify the Installed Version of Java (Optional Step) (pg. 4)
□ Review SAS/IntrNet Installation Options (Optional Step) (pg. 4)
□ Select Which SAS/GRAPH Map Data Sets to Install (Optional Step) (pg. 4)
Prerequisites
Verify System Requirements
Confirm that your system meets the minimum requirements by referring to the system requirements
from the SAS 9.4 Install Center Documentation web site
(http://support.sas.com/documentation/installcenter/94/index.html) and
selecting Documentation for SAS 9.4 Installation on z/OS.
Review Installation Alert Notes
On the http://support.sas.com/notes/index.html web page, click Search Installation
Notes. Select the Results Filter tab, and then select alert as the Priority, 9.4 as the SAS Release and
z/OS as the Operating System. Then press Enter.
Review the Installation Alert Notes that are listed to see if they apply to this installation order.
Have Your Software Order E-mail (SOE) Available
To install SAS 9.4 on z/OS, start with the Software Order E-mail (SOE) you received from SAS
Institute. This e-mail contains details such as the order number, a key, and the type of installation you
have: Basic or Planning. Basic orders are generally straightforward single-machine deployments.
Planning orders are more complex, multi-machine deployments. This document is for a basic order.
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Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS
Use Your Current SAS Installation Data Files (SID files)
The SAS Software Depot includes one or more SAS installation data (SID) file or files. A SID file is
valid for a limited time and consists of customized installation information and product
authorization information. The SAS Deployment Wizard uses the installation information in a SID
file to install your licensed software and apply customized product authorization information to your
system. SID files follow a naming convention in which a file called
sas94_xxxxxx_yyyyyyyy_zzz.txt would mean xxxxxx is your order number, yyyyyyyy is
your setnumid (a unique identifier used by SAS Technical Support), and zzz is the operating system
for which the order is licensed.
The SID files for your software order will be located in the sid_files directory at the root of your
SAS Software Depot.
If your order is more than 90 days old, the SID file shipped with the order may have expired. Check
your SOE for the expiration date of the SID file in your order. If it has expired, contact your SAS site
representative who may have received a Renewal Software Order E-mail that will contain a more
recent SID file. Once you have created your SAS Software Depot, put the updated SID file in the
sid_files directory in your SAS Software Depot. If the site representative does not have an
updated SID file, please have the site representative contact SAS Customer Service at 1-800-727-0025
(press option 3).
Review and Understand Terminology

SASHOME Location
SASHOME is the UNIX directory location where the UNIX file system components of your SAS
software are installed on your machine. SASHOME is specified when you install software
through the SAS Deployment Wizard for the first time, and that location becomes the default
installation location for any other SAS software you install on the same machine. You will need
about 3 GB of UNIX file system space for your SASHOME directory.
Many sites prefer to have SASHOME in a separate UNIX file system than their SAS Software
Depot. This allows you to easily archive the SAS Software Depot and reuse that disk space. The
directory path for your SASHOME location cannot be a directory within your SAS software
depot.
Note: The length of the SASHOME path is limited to 54 characters.
Note: The SASHOME directory is an integral part of the SAS 9.4 installation and MUST be kept
mounted on your z/OS system as part of the finished SAS installation for some functionality within
SAS to work correctly.

SAS Deployment Wizard
The SAS Deployment Wizard is the common interface used to install and deploy all SAS 9.4
software. Using the SAS Deployment Wizard, you interact with the SAS Software Depot, the
repository of files and data necessary to install your SAS 9.4 software. You will invoke the SAS
Deployment Wizard on each system that is part of your SAS software deployment.
The SAS Deployment Wizard is run by issuing setup.rexx which provides a windowing interface
that requires an X11 server.
Note:

2
If you do not have access to an X11 server, you may be able to use the SAS Deployment Wizard in
console mode, allowing you to use a headless system to configure your server.
SAS Software Depot
Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS
The SAS Software Depot is a collection of SAS installation files that represents one or more
orders. The SAS Software Depot is organized in a specific format that is meaningful to the SAS
Deployment Wizard, which is the tool that is used to install and initially configure SAS. The SAS
Software Depot contains the SAS Deployment Wizard executable, one or more deployment plans,
a SID file, order data, and product data. Please see your Software Order E-Mail for the space
required for the SAS Software Depot for your order.
Determine Target Location for Initial Creation of Your SAS Software Depot
You can load your SAS Software Depot from the DVD to either UNIX or Windows. You must be able
to:
 Mount your UNIX or Windows directory on your z/OS system, using NFS mount, or
 Use the SAS Software Depot Copy Utility or a third party utility to transfer the complete
depot directory tree to your z/OS system.
Define Sufficient UNIX File System Space
Your SAS installation requires the following space defined in UNIX file system directories:

SAS Software Depot
The SAS Software Depot is a collection of SAS installation files that represents one or more
orders. The SAS Software Depot is organized in a specific format that is meaningful to the
SAS Deployment Wizard, which is the tool that is used to install and initially configure SAS.
The SAS Software Depot contains the SAS Deployment Wizard executable, one or more
deployment plans, a SID file, order data, and product data. Please see your Software Order
E-Mail for the space required for the SAS Software Depot for your order.
This directory must be available to z/OS. It can be:
o A UNIX File System directory on the z/OS machine.
o A UNIX File System or Windows remote directory that is accessible to the z/OS
machine via an NFS mount.
You do not need the SAS Software Depot after you have completed installing and
configuring your SAS software. You can archive your SAS Software Depot to tape using the
process documented in SAS Note SN 37119 ( http://support.sas.com/kb/37119.html).

SASHOME directory
The SASHOME directory is an integral part of the SAS 9.4 installation. You may want to have
your SAS Software Depot and SASHOME directory in separate UNIX file system spaces so
that you can easily recover the space from your SAS Software Depot after installation. For a
SAS foundation only installation, 3 GB should be allowed for the SASHome directory.
Ensure that the User ID for the Installation Meets Requirements
The user ID used for installing SAS 9.4 must meet specific requirements:




Must have a home directory that is not root.
Must have a default program shell defined.
Must not be a superuser.
Must not share a UID with other user IDs.
The user IDs that will be running the SAS Deployment Wizard to install SAS 9.4 Foundation for z/OS
require a larger region setting:

If running under OMVS, a TSO region size and ASSIZEMAX setting of at least 1 GB.
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Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS

If running UNIX-style commands using rlogin, putty, or telnet, an ASSIZEMAX setting of at
least 1 GB.
Choose Whether to Use an X11 Server
The SAS Deployment Wizard has a graphical user interface which requires the use of an X11 server, if
available. At many sites, this software is already available and running on a UNIX and/or Windows
system. X11 software is available from commercial and shareware sites.
If you do not have access to an X11 server, you may be able to use the SAS Deployment Wizard in
console mode, allowing you to use a headless system to configure your server. If you use console
mode, each dialog used in the deployment of your SAS software is represented in text. Console mode
cannot be used on your middle tier.
For more information about X11 server minimum version requirements, see the web page entitled
“SAS 9.4 Support for Additional Software Products” at
http://support.sas.com/resources/thirdpartysupport/v94/othersw.html#tab_x11.
Verify the Installed Version of Java (Optional Step)
Having an installed Java level that is supported by SAS is optional for a basic installation. See the
Configuration Guide for SAS 9.4 Foundation for z/OS at
http://support.sas.com/documentation/installcenter/94/mvs/index.html for
information about which functions of SAS require Java. You can check SAS’s third party support web
page for information about the latest supported versions of Java at
http://support.sas.com/resources/thirdpartysupport/.
Review SAS/IntrNet Installation Options (Optional Step)
If your order includes SAS/IntrNet, review the section on SAS/IntrNet in the Configuration Guide for
SAS 9.4 Foundation for z/OS so that you are prepared to enter the appropriate values for your web
server directory paths and URL values.
Select Which SAS/GRAPH Map Data Sets to Install (Optional Step)
Starting in the third maintenance release of SAS 9.4, if your site is licensed for SAS/GRAPH, you have
the option to select which SAS/GRAPH Map products to install. SAS has split out the Map data sets
that were included in SAS/GRAPH in order to help users save space by choosing which Map data
sets they want to install. These options allow you to select which of the SAS/GRAPH Maps products
you wish to install. For information about Maps data set space, refer to the System Requirements for
SAS 9.4 Foundation for z/OS at the SAS 9.4 Install Center Documentation web site:
(http://support.sas.com/documentation/installcenter/94/index.html) and select
Documentation for SAS 9.4 Installation on z/OS.
If your site is licensed for SAS/GRAPH, when you run the SAS Deployment Wizard, the
SAS/GRAPH Maps Selection dialog box will appear:
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Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS
The Map products can be selected in any combination.



GfK GeoMarketing WORLD Maps for SAS/GRAPH contains the new Map data sets which
replace SAS/GRAPH Obsolete Maps Data. In order to use PROC GMAP, you must install either
GfK GeoMarketing WORLD Maps for SAS/GRAPH or SAS/GRAPH Obsolete Maps Data, or
both
GfK GeoMarketing CITIES Maps for SAS/GRAPH contains the Map data sets that are used
by PROC GEOCODE. If these maps are not installed, then some of PROC GEOCODE will work
(such as ZIP code support) but cities support will not work
SAS/GRAPH Obsolete Maps Data
Note: If you install all 3 SAS/GRAPH Map data sets, additional space is used. For more information on the
required space for SAS/GRAPH Map data sets. refer to the System Requirements for SAS 9.4 Foundation for
z/OS at the SAS 9.4 Install Center Documentation web site:
(http://support.sas.com/documentation/installcenter/94/index.html) and select
Documentation for SAS 9.4 Installation on z/OS.
Note: To remove or re-install SAS/GRAPH Maps, see the SAS Note SN 55984 available at
http://support.sas.com/kb/55/984.html.
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Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS
Installation Process
Overview
The installation process consists of the following steps:
Step 1. Creating the SAS Software Depot
Step 2. Installing and Maintaining Your Software
Step 3. Validate Installation and Post-Configuration
Step 4. Archiving Your SAS Software Depot
Follow these steps in order to install your SAS software.
Step 1. Creating the SAS Software Depot
Follow these steps to create your SAS Software Depot:
1.
2.
Confirm that you have received the software that you expected.

In your installation kit, find the SAS Order Information document, which lists the
software that you ordered. Verify that the SAS products and servers listed are correct,
and that they match what you expected to receive. If they are not, contact SAS Customer
Service at 1-800-727-0025.

The SAS Software Depot is a network-accessible repository of your SAS software. After
you have created your SAS Software Depot, the SAS Order Information document will
also be available from your SAS Software Depot at
<SAS Software Depot Location>/install_doc/<order number>/soi.html.

After you have created your SAS Software Depot, you may view an expanded list of the
software that makes up your order. Consult the ordersummary.html, located in your
SAS Software Depot at
<SAS Software Depot Location>/install_doc/<order number>/ordersummary.html.
Insert your media into a DVD drive on either a Windows or UNIX system to create or add to
your SAS Software Depot.

If you already have a SAS Software Depot from a 9.4 installation, you should use the
same location for creating this SAS Software Depot. Only new products, releases, and
maintenance will need to be added to the SAS Software Depot, saving disk space. If you
are creating a new SAS Software Depot, choose a location that either is, or can be,
NFS-mounted on z/OS, you can either use the SAS Software Depot Copy Utility or
confirm that you have a third-party FTP utility that can move the entire directory tree to
the z/OS file system. The directory name must not contain blanks.

For Windows users:

6
o
The media should autoplay. If it does not, double-click setup.exe at the root of
your DVD to start the SAS Deployment Wizard.
o
Using the SAS Deployment Wizard, choose “Create or Add to a SAS Software
Depot” to create or add to your SAS Software Depot.
o
When you enter the directory path name for the SAS Software Depot, the name
should not contain blanks.
For UNIX users:
Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS
o
UNIX users should mount their DVD with the appropriate mount command and
execute setup.sh at the root of the DVD.
Note: If you launch the SAS Deployment Wizard from an order that spans media, do not
use a shell in the removable media’s file system when you launch setup.sh. In
addition, the SAS Deployment Wizard should not be invoked via the File
Manager. Either of these methods for launching the SAS Deployment Wizard will
create a Device busy condition, which prevents disk swapping later in the
deployment process.
o
Using the SAS Deployment Wizard, choose “Create or Add to a SAS Software
Depot” to create or add to your SAS Software Depot.
o
When you enter the directory path name for the SAS Software Depot, the name
should not contain blanks.
Make Your SAS Software Depot Accessible to z/OS
You must make the SAS Software Depot accessible to z/OS by using one of the following methods:




NFS mount the directory on z/OS, or
Use the SAS Software Depot Copy Utility (which is provided in your SAS Software Depot.
You can find instructions for this utility in the SAS Deployment Wizard and SAS Deployment
Manager 9.4: User’s Guide at
http://support.sas.com/documentation/installcenter/94/mvs/index.html), or
Transfer the SAS Software Depot to z/OS using a third-party utility such as Filezilla, WS-FTP,
Blue Zone, etc., that can move a complete directory tree.
1. FTP the entire directory tree, ensuring that all files are transferred in binary to a z/OS
UNIX File System directory, and the case of all file names is preserved.
2. Be sure to set the execute bits after moving from Windows. Execute the following
command:
chmod -R a+r+x <SAS Software Depot Location>
Alternatively, if the SAS Software Depot is stored on UNIX, follow these steps:
1. Create a tar file of your existing SAS Software Depot on your UNIX machine. Execute the
following command:
tar -cvf <SAS Software Depot Location> <tar file name>
2.
FTP the tar file created in the previous step to z/OS in binary format.
3.
Extract the SAS Software Depot on z/OS in the zFS directory where you want the SAS
Software Depot created. Execute the following command from OMVS or rlogin:
tar -xvf <tar file name>
Note: The "v" option used in the tar commands is for “verbose.” Information is displayed back to the
terminal about each file as it is processed. It is not required.
Step 2. Installing and Maintaining Your Software
The remainder of this document describes the installation and maintenance (where applicable)
process in detail. At this point you should have reviewed and completed all of the pre-requisites for
this installation previously documented.
7
Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS
Installation Action—Action A, Action B, or Action C
The installation process will prompt you for an installation action to choose. Determine which one of
these installation actions below apply to this installation.

Action A is for a new installation—if you do not currently have SAS 9.4 installed on your
system at all.
When you perform a new installation (Action A), the SAS Deployment Wizard will also
install any hot fixes included in the order.
Orders that are downloaded include hot fixes selected by SAS as being appropriate for the
SAS Deployment Wizard to install during a deployment.
Note: Orders received on DVDs or cartridges do not initially include hot fixes.


Action B installs maintenance or new products directly into your existing production SAS 9.4
libraries and directories. If you are both applying maintenance and installing new products,
you must invoke the SAS Deployment Wizard twice.
Action C is used when adding maintenance or new software products to an existing
installation. This action installs the updates in staged libraries allowing you to test before
copying the updates to production. If you are both applying maintenance and installing new
products, you must invoke the SAS Deployment Wizard twice.
Important Notes




Do not log in to z/OS as a superuser (sometimes called “root” or “UID(0)”).
The user ID that will be running the SAS Deployment Wizard to install SAS 9.4 Foundation
for z/OS must have the same requirements as noted in “Ensure that the User ID for the
Installation Meets Requirements” on page 3.
If you are applying maintenance or adding software to an existing installation, you must stop
all SAS servers and processes before updating your installation.
If you select Action B or Action C, you must use the same high-level qualifier that you
specified with the original installation.
Installation Steps
1.
By default, the SAS Deployment Wizard will run using a text-based interface and will create
the installation batch jobs for you but will not execute them. Before you start the SAS
Deployment Wizard, you must decide whether you will use a graphical user interface or a
text-based interface, and whether the SAS Deployment Wizard will run the installation batch
jobs for you.
a.
Using the graphical interface: If you want to use a graphical user interface in the SAS
Deployment Wizard, you must use an X11 server.
If you will be using an X11 server, set the DISPLAY environment variable to point to
your X11 server. Issue the following case-sensitive command from the z/OS UNIX shell
on your z/OS system before starting the SAS Deployment Wizard:
export DISPLAY=<your X11 server name>:0.0
/<SAS Software Depot>/setup.rexx –x11
Note: If you do not issue this command, setup.rexx will prompt you for the server name. Make
sure that the X11 server is started on your workstation before starting the install.
8
Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS
b. Using the text-based interface: If you choose not to use the x11 interface, the dialog
screens that would have been displayed are represented in text.
When you run the SAS Deployment Wizard in the default text-based or console mode to
perform a deployment without a graphical display, ensure that the DISPLAY
environment variable is unset, as opposed to it being set to a blank value (that is,
DISPLAY= ).
For example :
unset DISPLAY
/<SAS Software Depot>/setup.rexx
Note: During execution in text or “console” mode, if you are instructed to enter a sequence that
includes angle brackets, such as “Enter <q> to quit,” you must include those symbols.
c.
Batch jobs submitted manually or by the SAS Deployment Wizard: By default, the SAS
Deployment Wizard will create the installation batch jobs for you but will not execute
them. If you use the –jobsubmit option, the SAS Deployment Wizard will:
i. Assign the same job name xxxxxxA to each job it automatically submits,
where: xxxxxxx is assigned the installer user ID “A” – suffix assigned to the
installer user.
ii. Use the FTP JES interface to track the progress of each job, and in particular
determine when they have completed.
If any of the following conditions are true, you will not be able to use the
–jobsubmit option, and you must submit the installation batch jobs manually:
 Your site uses JES3 (not JES2), or
 Your FTP server is configured for JESINTERFACELEVEL=2, or
 The SAS installer ID is not authorized to use FTP, or
 You need to make site-specific changes to the JCL or wish to review the JCL
before submission, or
 The FTP JES interface’s requirement that the job name be the user ID
performing the install suffixed with a single letter or digit is incompatible
with your site’s job name requirements.
Examples:
To have the SAS Deployment Wizard submit and monitor the installation batch
jobs:
/<SAS Software Depot>/setup.rexx [-x11] -jobsubmit
To submit the jobs manually after the SAS Deployment Wizard completes:
/<SAS Software Depot>/setup.rexx [-x11]
2.
Invoke the SAS Deployment Wizard on your z/OS system, from OMVS , rlogin, or putty. You
cannot execute it from ISHELL.
/<SAS Software Depot>/setup.rexx [-x11] [-jobsubmit]
o
o
Use the Help button or <h> command for more information about the choices available
in each page.
For more detailed information, please see the SAS Deployment Wizard and SAS
Deployment Manager User’s Guide, available from the Install Center at
http://support.sas.com/installcenter.
9
Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS
o
3.
Continue through the dialogs or prompts until the SAS Deployment Wizard completes.
If you installed without specifying -jobsubmit, after the SAS Deployment Wizard has
completed with all green check marks or “S” indicating “Completed Successfully”, run the
series of jobs indicated in the JOBINDEX member of the <HLQ>.INSTALL.CNTL data set.
The number of batch jobs will vary based on the content of your order. The member
JOBINDEX in the <HLQ>.INSTALL.CNTL data set will contain the list of jobs that must be
executed.
i.
You may want to edit each of the jobs listed in the JOBINDEX member of the
INSTALL.CNTL data set to provide any required site-specific accounting information,
etc. You may also want to edit the user-defined fields in the JCL statements (such as
UNIT values, SMS classes, etc.), to conform to standards used at your site.
ii.
Submit the first job. Each job will submit the subsequent job as its final step. If you want
to submit each job individually, you will need to edit the last step that submits the next
job through the internal reader. Just delete the IEBGENER step at the end.
Note: After submitting an install job, the <HLQ>.INSTALL.CNTL library cannot be open in
edit mode. The job will wait until it can get exclusive access (DISP=OLD) to the
<HLQ>.INSTALL.CNTL library.
iii.
A separate job named INSTHELP is written to <HLQ>.INSTALL.CNTL and is an
optional job to run. It represents the online help documentation and depending on your
system and other jobs running, could take an hour or more to complete. If you choose to
run this job, we recommend that it be run after the initial installation has completed.
Updating an Existing Installation
If you are adding a new order to an existing installation, and the jobs listed in the JOBINDEX
member were named MAINT01 through MAINTnn and MANTHELP (update to the Help
system), then the SAS Deployment Wizard went into update mode and updated your
installed SAS products to the most current level. If your order contained new SAS products,
you will need to invoke the SAS Deployment Wizard again to install those products,
following the same instructions above starting with Step 3 under “Installation Steps.”
Step 3. Validate Installation and Post-Configuration
10
1.
After all installation jobs have finished, submit the VALID job in the <HLQ>.INSTALL.CNTL
data set and ensure that all steps complete with a return code of 0.
2.
Consult the configuration instructions available for your operating system for productspecific post-installation steps. The configuration instructions are available from Install
Center.
Installation Instructions for SAS 9.4 Installation Kit for Basic DVD Installations on z/OS
Notes:


Starting with Rev. 940_13w36, the PROMOTE job will be represented as PROMOTn. If you
performed an Action C, use the CLISTs, REXX EXECs, and JCL procedures in the <HLQ>.SL. data
sets to test the additional products. When your testing is complete, submit the PROMOT1 job to copy
the updates to your production libraries. PROMOT1 will launch the rest of the PROMOTn jobs. You
must exit the <HLQ>.INSTALL.CNTL dataset after submitting the PROMOTn job suite.
Before copying an installation to another system, please contact SAS Technical Support.
Step 4. Archiving Your SAS Software Depot
For future maintenance or installation of additional SAS software products, you will need your SAS
Software Depot. It can be recreated, but you may find it easier to keep a backup of your SAS Software
Depot so that only updates must be downloaded in the future. SAS Note 37119 (available at
http://support.sas.com/kb/37/119.html) contains sample jobs to back up and restore your
SAS Software Depot.
Tips and Additional Information
For the latest installation news, please visit these sites for tips and additional information that may
not be in your documentation:
General support for SAS issues (including a link to Tech Support)
http://support.sas.com
Technical Support SAS 9.4 Hot Fix downloads
http://ftp.sas.com/techsup/download/hotfix/hotfix.html
Locating the log files for SAS 9.4 installations
http://support.sas.com/kb/43/606.html
Documentation for a SAS 9.4 installation on z/OS
http://support.sas.com/documentation/installcenter/94/mvs/index.html
Technical Support
If you need assistance with the software, we ask that only the SAS Installation Representative or the
SAS Support Consultant call our Technical Support Division.
For U.S. and Canadian customers, support is provided from our corporate headquarters in Cary,
North Carolina. You may call (919) 677-8008, Monday through Friday.
Customers outside of the U.S. can obtain local-language technical support through the local office in
their countries. Customers in these locations should contact their local office for specific support
hours. See http://support.sas.com/techsup/contact/index.html for contact information
for local offices.
Before calling, you may want to explore the SAS Institute Technical Support web site at
http://support.sas.com/techsup/. The Technical Support web site offers a Knowledge Base,
FAQs, Technical Support Documents and more that may answer your questions. This web site also
provides a mechanism for reporting problems.
11
SAS is the leader in business analytics software
and services, and the largest independent vendor
in the business intelligence market. Through
innovative solutions, SAS helps customers at more
than 70,000 sites improve performance and deliver
value by making better decisions faster. Since 1976
SAS has been giving customers around the world
THE POWER TO KNOW®.
IIOSPB94
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