SAP Workforce Performance Builder 9.2 Instant producer Installation Guide

SAP Workforce Performance Builder 9.2 Instant producer  Installation Guide
Installation Guide
Workforce Performance Builder
Document Version: 1.0 – 2013-10-15
SAP Workforce Performance Builder 9.2
Instant producer
CUSTOMER
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Table of Contents
1
Introduction ................................................................................................................................................... 4
2
2.1
2.2
2.3
2.4
Installing Instant Producer ........................................................................................................................... 5
System requirements .............................................................................................................................................. 5
Installation ................................................................................................................................................................ 5
2.2.1
Notes on updating the Instant Producer ...............................................................................................6
The workarea............................................................................................................................................................6
Uninstalling ............................................................................................................................................................... 7
3
3.1
3.2
Configure settings and project templates ..................................................................................................8
Import settings .........................................................................................................................................................8
Defining a project template .....................................................................................................................................8
4
4.1
Browser settings for the playback ............................................................................................................. 10
Basic Setup............................................................................................................................................................. 10
5
Opening individual workareas via links ..................................................................................................... 12
6
6.1
Connection to the Manager ........................................................................................................................ 13
Establishing the connection .................................................................................................................................. 13
7
Technical Support ........................................................................................................................................ 14
SAP Workforce Performance Builder
Table of Contents
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1
Introduction
This installation manual will provide you administrative support in using the SAP Workforce Performance Builder
Instant Producer. Various prerequisites need to be complied with when installing the Instant Producer and when
recording and playing projects and specific settings applied.
Once the installation has been completed and the appropriate settings applied, work can begin immediately on
producing learning content in the Instant Producer.
Note
Should you require help with the installation or the applicable settings, please contact SAP support, which
is available to assist you with any questions. You will find the necessary information and contact data in
the "Technical Support" section of this manual.
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Introduction
2
Installing Instant Producer
The following chapters describe the system requirements, installation and uninstallation of the Instant Producer.
2.1
System requirements
In order to successfully install and use Instant Producer, your computer must fulfill the following requirements:
Type
Specifications
Operating system
Windows Vista and Windows 7
32 & 64 bit version
Processor
Pentium IV, at least 1 GHz
Memory
A minimum of 512 MB, 1 GB at Vista and Windows 7
Hard drive
200 MB of free space
Browser
Internet Explorer 7.0 – 10.0
Scenario
Requirement
Java Applications
only for 32 bit version
Documentation Generation
MS Office (Word) 2003 or higher
2.2 Installation
The installation will be done with the installation file called SAP-Workforce-Performance-Builder-InstantProducer.msi. The installation program will guide you through all the steps for installing the Instant Producer.
Please follow the instructions in the displayed dialog, after double-clicking on the program icon.
Note
To be able to install the Instant Producer you require administrator rights for the PC on which the Instant
Producer is to be installed.
SAP Workforce Performance Builder
Installing Instant Producer
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5
2.2.1 Notes on updating the Instant Producer
In case you update an already existing installation of the Instant Producer note the following information.
2.2.1.1
Update Instant Producer using a service release version
(SP)
If you want to update an already existing Instant Producer installation to a newer service release (SP) without a
change of the major version the installation program will recognize the existing installation and automatically
overwrite existing program components within the installation process.
2.2.1.2
Update Instant Producer to next major version
If you want to install a new major version (e.g Instant Producer 9.2) note that any already installed previous major
version (e.g. Instant Producer 9.1) won't be uninstalled automatically.
You have to uninstall the older Instant Producer version manually. Read chapter Uninstalling on how to do so.
Consider that the Instant Producer uses the same workarea for all versions. Opening the updated workarea
afterwards with an older Instant Producer version might result in application malfunction and data inconsistency.
2.2.1.3
Update Instant Producer using a custom program path
In case you installed your previous Instant Producer version to a custom path like D:\programs\wpb and you
want to install your new major Instant Producer version by using the same custom path you have to uninstall the
previous Instant Producer version before installing the new version. After uninstallation of the previous version
you may use your custom installation path again.
2.3 The workarea
After installing Instant Producer, the workarea will be created automatically with directly importing the necessary
resources into it. The workarea is the folder where all configurations and content files are stored, including the
macroset, bubble styles, trainer etc.
The workarea will be located in the following folder:
o Windows Vista and 7:
C:\User folder\AppData\Local\Instant Producer Workarea
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Installing Instant Producer
2.4 Uninstalling
The uninstalling of the Instant Producer can be done within the software dialog of your operating system.
Note
When uninstalling the Instant Producer only the program is deleted. The workareas that were created are
retained for further use.
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Installing Instant Producer
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3
Configure settings and project templates
The following chapter describes how you can define and export settings and project templates in the Producer for
any work created using the Instant Producer.
3.1
Import settings
The Instant Producer uses predefined settings for recording, thus simplifying the recording process. In addition to
this, it improves consistency of recordings by different authors.
To be able to modify the recording settings despite this, the project manager can define the settings in Producer
and then import them into Instant Producer. This means that you can distribute predefined settings to authors
and integrate them in a simple way.
This can be done as follows:
Define the settings
1.
In Producer open the central configuration dialog via the Tools -> Settings... menu.
2.
Go to the Application -> Record Application section.
3.
Define the required recording settings and confirm the Dialog by pressing Ok.
Export the archive
1.
Now export the settings as an archive file (*.dkp). To do so, select the menu item Workarea ->
Administration -> Export Archive...
2.
The Configuration/Style resource contains the recording settings. Select it and confirm by pressing Ok.
3.
Now specify the target directory and the filenames. Click Save.
Import the archive into Instant Producer
1.
Open Instant Producer.
2.
In the taskbar click Import Settings.
3.
Select the archive with the required resource and confirm by pressing Open.
4.
After importing, restart Instant Producer to apply the settings. A dialog tells you to do this.
3.2 Defining a project template
When you create a new project in the Instant Producer, you can create templates and distribute them to your
authors. The templates are useful for ensuring uniformity when more than one author is working on a project.
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Configure settings and project templates
Creating a template
You can create a template in the Producer and export it for use with the Instant Producer:
1.
In the Producer, create a new project by clicking on New project from the toolbar in the project editor. It is
recommended that you save this in a folder in your workarea that is specifically for templates.
2.
A dialog box will appear. Enter a name for the template, e.g. Standard template. Confirm by clicking on OK.
3.
Next, configure your project as desired. To do so, from the project editor, open the main configuration
dialog box and define all the project-specific settings.
4.
Save your project.
5.
Next, open the main configuration dialog box from the menu Tools -> Settings...
6.
Under Project templates, select the project you just created and click on OK.
Exporting templates and settings
After having created a project, you can export it along with its settings. To do so, please follow the directions
found under the section Exporting settings in this user’s guide. Make sure that both the project and its resource
Configurations/Style file are exported.
Note
Only export empty objects to serve as templates for the Instant Producer. Projects that have been
created or changed in the Producer are not compatible with Instant Producer and for this reason, they
cannot be edited in Instant Producer.
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Configure settings and project templates
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4
Browser settings for the playback
A few changes are required to the security settings of the browser used so that the relevant browser works
perfectly with SAP products.
System requirements
The following requirements need to be complied with to ensure that lessons can be successfully played back:
Browser
Version
Operating system
Internet Explorer
7.0 – 10.0
Windows Vista and Windows 7
4.1
Basic Setup
Playback of contents located on the Internet
To apply Internet Explorer Security Settings, open Internet Explorer and navigate to the Internet Options
command in the Tools menu.
1.
Click on the Tab Security and select Local Internet, depending on where your lessons are located.
2.
Click on Custom level... to open the Security Settings dialog. Enable the settings shown below.
Section/Setting
Set to
Why?
Enable
Display lesson modes in trainer
with correctly positioned control
elements.
Miscellaneous
Allow script-initiated windows
without size or position constraints
Recommendation
In Internet Explorer 9, turn off the Protected Mode for the network zone that is the source of the contents.
This ensures correct window handling for links that open content in a new window. Not doing so might
result in the window being opened in full screen mode, without the possibility to close the lesson before it
is finished.
Playback of local contents
If your contents are stored on a local hard drive or if your contents were delivered on a CD/DVD, you have to allow
active contents to be run locally.
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Browser settings for the playback
1.
Open Internet Explorer and navigate to the Internet Options command in the Tools menu.
2.
Click on the Advanced tab and scroll to the Security section. Enable the settings as described in the
following table.
Section / Setting
Why?
Allow active content to run in files on My Computer*
Playback contents from your local hard drive(s). This
is especially important if you want to preview your
authored contents from Instant Producer.
Allow active content from CDs to run on My Computer*
Playback published contents on CD/DVD.
Common settings
o Configure Internet Explorer's pop-up blocker
The pop-up blocker needs to be deactivated to display lessons in the trainer. This option can be accessed
using the Tools -> Pop-up blocker menu.
Alternatively, you can input the corresponding URL in the pages that are enabled for pop-ups, in the Popup blocker settings.
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Browser settings for the playback
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5
Opening individual workareas via links
The Instant Producer uses a predefined workarea by default for managing resources and projects. If you would
like to use an alternative workarea, you can directly link the workarea and open it in the Instant Producer. To do
so, it is important to assign the link an initial parameter. Proceed as follows:
1.
Create a link for the Instant Producer icon on the desktop or in the start-up menu and enter a name for the
workarea.
2.
Click on the right mouse button to open the context menu for the link, then open the link's properties.
3.
Next, click on the Links tab.
4.
Under Target, the path for the ipro.exe will be displayed. Manually enter the path for the workarea in the
field. It should look something like this:
"C:\Program\SAP Workforce Performance Builder\Instant ProducerVersion\ipro.exe” -wa "C:\Documents
and settings\user\SAP Workareas\Workarea "
"C:\Program Files\SAP Workforce Performance Builder\Instant ProducerVersion\ipro.exe" -wa "\\FTPFolder\Workarea"
Quotation marks must be used when entering the path of the workarea if there are any spaces in the
path's name. If there are no spaces, quotation marks are not necessary.
You can add as many links as you would like. Just remember to give each link a unique name so that the initial
parameter can be assigned correctly.
Opening a workarea using environment variables
Just as with directly opening a workarea using Instant Producer links, you can also define Windows environment
variables to open the workareas. For example, this could be based on the PC name and logged-in user and could
allow this user to open the Instant Producer from a third-party system.
To do so, proceed as follows:
"C:\Program Files\SAP\ipro\ipro.exe" -wa "C:\temp\%username%"
"C:\Program Files\SAP\ipro\ipro.exe" -wa "C:\temp\%computername%"
Examples of possible environmental variables:
o computername – name of the computer
o username - name of the user who is currently logged on to the PC
o userprofile – path to the user’s profile directory
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Opening individual workareas via links
6
Connection to the Manager
The SAP Workforce Performance Builder Manager is a server-based productive environment to support groups of
authors. Resources and learning units are collected and managed in the central workareas stored there.
Note
The Manager does not form part of the standard performance scope of the Instant Producer and needs to
be licensed separately. You can obtain further details from your SAP customer adviser.
Prerequisites in the Manager
Before you can connect the Instant Producer to the Manager, you need to make sure certain prerequisites are in
place:
o You need to set up a central workarea for the management of the projects and resources, which the
Instant Producer can access.
o You need to set up users in the Manager who are to work with the Instant Producer and assign them the
required author rights.
o If projects are pre-defined in the Manager, these must be assigned to the respective authors. These
authors will then be able to automatically download the products while working in the Instant Producer via
function Get projects...
Note
You can obtain further details on the Manager in the help documentation provided for that module.
6.1
Establishing the connection
When a user logs on to the Manager, they will be offered option Connection iPro in the workarea screen. After a
click on this button, a file named connection.ManagerConnection can be started. This is the connection file for the
Instant Producer that contains all the necessary settings for the connection to the Manager relating to the
Manager environment, the logged-on user and the selected workarea.
By double-clicking on the file, the author can connect to the Manager via a login dialog. Subsequently, all centrally
available resources are downloaded to the local working area so that the Instant Producers connected to the
Manager receive the same resources and settings. When the resources available on the Manager are updated, the
Instant Producer will download the updated versions automatically after the next start.
SAP Workforce Performance Builder
Connection to the Manager
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7
Technical Support
Please use the SAP Message Wizard on the SAP Service Marketplace to submit your incidents on the following
components:
o KM-WPB // Workforce Performance Builder
o KM-WPB-PRO // Workforce Performance Builder – Producer
o KM-WPB-IPR // Workforce Performance Builder – Instant Producer
o KM-WPB-MGR // Workforce Performance Builder - Manager
o KM-WPB-NAV // Workforce Performance Builder - Navigator
If you are not familiar with the SAP Service Marketplace, please read the following information:
o To access the SAP Support Portal you need an S-user ID and password. You can request access data
from your SAP Super Administrator or register online on the SAP Service Marketplace page under
‘Registration‘.
o With this user, you have read-access to all the contents of the SAP Support Portal, you can use the SAP
Community Network and SAP Help Portal, and you can also book courses under SAP Education.
o If you want to work with the support applications (Message Wizard, license key request, system data
maintenance, software download and so on), you need the corresponding authorizations, which your SAP
Super Administrator can give you.
o You can find information for new users and about support applications on the Support Portal Homepage
under ‘Learn More‘. There you can also register for a personal overview demonstration of the SAP
Support Portal.
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Technical Support
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