Dacor Range ER36GI
Use and C are Manual
Epicure 36-Inch Gas Range
For use with models ER36G and ER36GI
Ta b l e
Important Safety Instructions.............................................. 1-3
Getting to Know Your Range............................................. 4-5
Setting Up Your Range....................................................... 6-7
Operating Your Range..................................................... 8-13
Care and Cleaning........................................................ 14-17
Before You Call For Service ........................................... 18-19
Parts and Accessories ........................................................ 19
Warranty and Service......................................................... 20
Warranty Card......................................................Back Cover
Part No. 106552 Rev. C
© 2009 Dacor, all rights reserved
Important Safety Instructions
Installer: Leave this manual with the appliance.
Important Information About
Safety Instructions
Consumer: Read this use and care manual completely before using this appliance. Save it for future
reference. It contains important use and care information. Keep your sales receipt or canceled check
in a safe place. Proof of original purchase date is
required for warranty service.
The Important Safety Instructions and warnings in this manual are not meant to cover all possible problems and situations that can occur. Use
common sense and caution when installing, maintaining or operating this or any other appliance.
For service and warranty information, see
page 20.
If you have any questions, other than warranty
questions, call:
Always contact the Dacor Customer Service Team
about problems or situations that you do not understand.
Dacor Customer Service
Safety Symbols and Labels
(800) 793-0093 (U.S.A. and Canada)
Monday — Friday 6:00 a.m. to 5:00 p.m. Pacific Time
Have the model and serial number ready when you
call. See page 5 for serial number location. Write
the serial number and purchase date below for reference.
Immediate hazards that WILL result in severe personal
injury or death.
Model number ______________________________
Hazards or unsafe practices that COULD result in severe
personal injury or death.
Serial number ______________________________
Date of purchase____________________________
Since we continually improve the quality and performance of our products, we may make changes to
the appliance without updating this manual.
IMPORTANT: If you smell gas:
Hazards or unsafe practices that COULD result in minor
personal injury or property damage.
• Do not use or light any appliance.
• Do not touch any electrical switch or use any electrical devices including the telephone in your building.
• From a neighbor’s phone, immediately call the gas supplier. Follow the gas supplier’s instructions.
• If you cannot contact the gas supplier, call the fire department.
• Do not return to the building until instructed to do so by the gas supplier or the fire department.
IMPORTANT: To avoid the possibility of explosion or fire, do not store or use combustible, flammable or explosive
vapors and liquids (such as gasoline) inside or in the vicinity of this or any other appliance. Also keep items that could
explode, such as aerosol cans away from the range. Do not store flammable or explosive materials in adjacent cabinets
or areas.
The burning of gas cooking fuel generates some
by-products that are on the list of substances which
are known by the State of California to cause cancer or
reproductive harm. California law requires businesses
to warn customers of potential exposure to such
substances. To minimize exposure to these substances,
always operate this unit according to the use and care
manual, ensuring you provide good ventilation when
cooking with gas.
NEVER use this appliance as a space heater to heat or
warm the room. Doing so may result in carbon monoxide
poisoning and overheating of the appliance.
NEVER block or cover any slots, holes or passages
anywhere inside the oven or on the outside of the range.
Doing so blocks airflow through the oven and cooktop
and may cause carbon monoxide poisoning or fire. Keep
all slots clear of grease and grime.
Important Safety Instructions
General Safety Precautions
To reduce the risk of fire, electric shock, serious injury or death when using your range, follow basic safety
precautions, including the following:
• Do not hang flammable or heat sensitive objects over
the range.
• If you receive a damaged product, immediately contact
your dealer or builder. Do not install or use a damaged
• Do not cover the burners and grates with anything
except properly selected utensils. Decorative covers
may cause a fire hazard or damage to the cooktop if a
burner is accidentally turned on with the cover in place.
• Make sure that the range has been properly installed
by a qualified installer according to the accompanying
installation instructions. Have the installer show you
the location of the gas shut off valve and the electrical
outlet so that you know where and how to turn off the
gas supply and disconnect power to the range.
• Do not heat unopened food containers such as baby
food jars and cans. Pressure build up may cause the
container to burst and cause injury.
• Do not install, repair or replace any part of the range
unless specifically recommended in the literature
accompanying it. A qualified service technician should
perform all other service.
• Keep flammable items, such as paper, cardboard,
plastic and cloth away from the burners and other
hot surfaces. Do not allow pot holders to touch hot
surfaces or gas burners.
• Before performing any type of service, make sure that
the gas supply is off and the power cord to the range
is disconnected.
• Do not wear loose or hanging apparel while using
the range. Do not allow clothing to come into contact
with the range and surrounding areas during and
immediately after use.
• Only use this range for cooking tasks expected of a
home appliance as outlined in this manual. This range
is not intended for commercial use. This appliance is
certified only for indoor use.
• Do not use towels or bulky cloth as pot holders.
• Use only dry pot holders when removing food and
cookware from the cooktop or oven. Wet pot holders
can cause steam burns.
make sure these surfaces have had sufficient time to
cool before touching them.
• If the range is near a window, do not use long curtains
as window treatment. The curtains could blow over the
cooktop and create a fire hazard.
• In the interest of safety, keep the oven door shut
unless inserting or removing food from the oven or
when cleaning it.
• To avoid the possibility of fire, do not leave the range
unattended when in use.
• Clean the range thoroughly before operating it for the
first time.
• Do not operate the range without the backguard
attached. A fire hazard may result.
• Clean and maintain the range regularly as instructed in
the Care and Cleaning section of this manual. Keep
the entire range, ventilation filters and range hoods
free of grease that could catch fire.
• Make sure individuals who use the range are able to
operate it properly.
• Never allow anyone, including children to sit, stand or
climb on any part of the range. Doing so may cause
damage, serious injury or death. Do not leave children
alone or unattended in the area around the range. Do
not allow children to play with the controls, pull on the
handle or touch other parts of the range.
• Use cookware only for its intended purpose. Check
the manufacture’s recommendations before use to
determine if a utensil is suitable for use with a range.
Certain types of glass, ceramic and earthenware
are not suitable for use with a range. Personal injury
or damage may result from the improper use of
• Do not store items of interest to children on top of or
above the range. Children could be burned or injured
while climbing on the appliance.
• Select cookware carefully. Use utensils of the proper
size, material and construction for the particular type
of cooking being done. Utensils need to be large
enough to contain the desired quantity of food without
boil-overs or spill-overs. Choose pans with easy to
hold handles that will stay cool while cooking. Do not
use utensils with loose handles. Avoid using pans that
are too heavy to lift safely.
• Do not attempt to use this appliance in the event of a
power failure. If a power failure occurs while operating
the cooktop, turn all control knobs to the OFF position.
• Do not tamper with the controls. Do not adjust or alter
any part of the range unless specifically instructed to
do so in these instructions.
Important Safety Instructions
• Use extreme caution if adding water to food on a hot
cooktop or oven. The steam can cause serious burns
or scalds.
a.SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do not
go out immediately, EVACUATE AND CALL THE FIRE
• Do not allow pot or pans to boil dry.
• Make sure that all the cooktop parts are dry before
lighting a burner.
• Turn the knobs to the OFF position prior to removing
them from the valve stems.
• Do not use the oven for storage.
c. DO NOT USE WATER, including wet dish cloths or
towels - a violent steam explosion may result.
• Exercise caution when opening the oven door. Let hot
air or steam escape before looking or reaching into the
d.Use a fire extinguisher ONLY if:
◊ You have a Class ABC extinguisher, and you
already know how to operate it.
• The cooktop should never be operated without the
knobs or trim rings in place.
◊ The fire is small and contained in the area where it
• For your safety, do not use the oven to cook without
the convection filter(s) installed. When the filter is not
installed, the spinning fan blades at the back of the
oven are exposed.
◊ The fire department is being called.
◊ You can fight the fire with your back to an exit.
• Do not allow food to sit in the oven for more than one
hour before or after cooking. Eating spoiled food can
result in food poisoning.
• Non-stick coatings, when heated, can be harmful to
birds. Remove birds to a separate, well-ventilated
room during cooking.
• When deep fat frying:
◊ Be certain that the pan is large enough to contain
the desired volume of food without overflow caused
by the bubbling of the fat. Never leave a deep fat
fryer unattended.
• Do not allow acids (citrus juices, tomato sauces, etc.)
to remain on the range’s surfaces. The porcelain finish
may stain.
◊ Avoid frying moist or frost-covered foods. Foods
with high water content may cause spattering or
spilling of the hot fat.
• Never use the cooktop surface as a cutting board.
• Do not expose the knobs or trim rings to direct flame,
hot utensils or other sources of heat.
◊ Heat fat slowly, and stir together any combination
of oils and fats prior to applying heat. Utilize a deep
fat frying thermometer to avoid heating the fat to
temperatures above the flash point.
• Always ensure that the light fixture lens cover is in
place when using the oven. The lens cover protects
the light bulb from breakage caused by high oven
temperatures or mechanical shock.
• This appliance is equipped with a three-prong
grounding plug for your protection against possible
electric shock hazards. If only a two-prong outlet is
available, it is the customer’s responsibility to have
it replaced with a dedicated, grounded three-prong
electrical outlet by a licensed electrician. Do not under
any circumstances:
◊ Cut or remove the third (ground) prong from the
power cord.
◊ Use an adapter plug.
◊ Use an extension cord.
◊ Use a power cord that
is frayed or damaged.
◊ Plug the cooktop into
an electrical outlet
with a ground fault
interrupter (GFI).
Getting to Know Your Range
Parts of the Cooktop
BACKGUARD: Model ER36G comes standard with a
six inch backguard installed. Model ER36GI comes
standard with a low profile (1 3/4” inch) backguard.
The backguard protects the wall from the effects of
heat and splattering grease. Optional kits are available to change the size of the backguard for both
models. See the Accessories section.
Spill tray
Trim ring
SPILL TRAY: The spill tray catches any food that
falls through the cooktop grates.
GRATES: The porcelain coated cast iron grates support the cooking utensils during cooking. They are
removable to allow the area below and around the
burners to be cleaned easily.
BURNERS: See below for the size and location of
the different burners. The range generates a spark
to light the burner when you turn the knob to the
HIGH position.
BURNER CONTROL KNOBS: Use the knobs to turn
on the burners and adjust the flame size. The corresponding Illumina™ knob illuminates when a burner
is on. The center knob operates the oven.
Model ER36G
TRIM RINGS: Located behind each knob, they prevent liquids from getting into the internal parts.
Model ER36G (freestanding model) is equipped with
full size stainless steel side panels. Model ER36GI
is equipped with three inch deep side panels and
is designed for installation in a recessed cabinet or
Burner Locations and Features
Special Cooktop Features
A. 1300 to 9500 BTU Standard Burner
B. 1700 to 15000 BTU Standard Burner
Perma-Flame™: The Perma-Flame instant re-ignition feature automatically re-lights a burner quickly
if it goes out. With Perma-Flame, your cooking
experience is uninterrupted because the flame is reignited at the same level as when it went out.
C. 800 to 18500 BTU Dual Burner
Smart Flame™: Smart Flame technology reduces
the temperature under the fingers of the porcelaincoated cast iron grates. Smart-Flame extends grate
life and protects the finish.
SimmerSear™: The dual burner is equipped with
Dacor’s exclusive precision burner control system. It
allows you to cook with a wide range of heat settings, from simmer to sear.
Getting to Know Your Range
Parts of the Oven
Oven Control Knob
Oven ON Indicator Light
Oven light switch
Convection fan
IR broil burner igniter
Rack support
Temperature probe
Oven rack
IR broil burner
Oven light
Convection filter
Convection fan
(behind filter)
 
Door gasket
Bake burner
(below floor)
Model and serial
number label (view
through crack
between door and
oven chamber)
infrared broil burner is the source of top heat. It is
mounted in the oven ceiling.
OVEN RACKS: Each oven comes with three
chrome-plated adjustable oven racks. An optional
GlideRack™ oven rack is also available (see the
Accessories section).
CONVECTION FAN: The convection fan circulates
heated air through the oven chamber during the
convection cooking process. The convection filter
covers it. The CONVECTION FAN SWITCH, on the
right side of the control panel, turns the convection
fan on and off.
RACK SUPPORTS: There are six rack positions
inside the oven chamber. The rack positions are
numbered from the bottom counting up.
OVEN CONTROL KNOB: Located in the center. Use
the oven control knob to turn on the oven. One knob
is used to control both the bake and broil burners. It
lights when the oven is on.
CONVECTION FILTER: The convection filter covers
the convection fan. It helps prevent the transfer of
taste from one food to another when you are cooking a whole meal with the convection fan in use. It
also keeps the oven cleaner, especially when convection baking or convection broiling. In addition, it
covers the moving convection fan blades for safety
IR BROIL BURNER IGNITER: The igniter lights
the broil burner when broiling. It normally glows
orange from time to time during broil operation.
indicator light illuminates when the oven is on. The
light cycles on and off during normal use indicating
that the oven’s burner control system is maintaining a constant temperature. NOTE: When the power
plug is first connected, reconnected or after a power
outage, this light flashes on and off for about ten
seconds while the range’s circuitry starts up. The
range is ready to use when the light stops flashing.
TEMPERATURE PROBE: This probe monitors the
temperature inside the oven for the oven’s burner
control system. To prevent improper operation, do
not cover it or do anything to damage it.
OVEN LIGHTS: The oven lights are located behind
the oven rack supports. The lights turn on or off
only when you flip the LIGHT SWITCH on the front
of the control panel. The bulbs are 12 Vac, 20 Watt,
DOOR GASKET: The door gasket prevents heat
from escaping when the door is closed.
BAKE BURNER: Located below the floor of the
oven. It is the source of bottom heat.
Setting Up Your Range
Cooktop Assembly
The burner rings spread the flame evenly around
the burner cap. All burner parts must be properly
seated for proper burner lighting and operation.
To assemble the burners:
1. Remove the burner rings, burner caps and
grates from their shipping packages.
2. Install the burners as shown below. Gently twist
each piece back and forth after installation to
make sure it is properly seated. A small gap
below the burner ring is normal when installed
3. Gently set each grate on top of the spill tray. Put
the legs of each grate inside the corresponding
Ridge on bottom
Inner burner cap
STEP 3: Set inner
dual burner cap on
center of dual burner
base. Line up ridge
on bottom of cap
with pins on center of
burner base.
STEP 2: Set outer
dual burner cap on
dual burner ring. Make
sure it is centered on
Ridge on bottom
of burner cap
Outer burner cap
STEP 2: Install all
standard burner
caps. Ridge on
bottom of caps
must surround
top of ring.
Burner ring
STEP 1: Install
standard burner
rings on standard
burner bases. Put
holes on edge of
each ring over
the igniter. Center
tabs on bottom of
each ring in hole
in center of each
STEP 1: Install dual
burner ring on dual
burner base. Line
up indentations on
bottom of burner ring
with pins on top of
burner base.
Pin on burner base
Dual Burner Assembly
(left front and right front burners only)
Igniter hole
Burner ring top view
Igniter on burner base
Standard Burner Assembly
(left rear, right rear and both center burners)
Setting Up Your Range
Installing the Oven Racks
Burning-in the Oven
When the oven comes from the factory, residue for
certain materials used in the manufacturing process
are left on the parts of the oven. These residues
should be “burned off” before the oven is used for
the first time.
The oven racks become hot when the oven is in use.
The rack supports provide six heights for positioning
of the oven racks.
To burn off the residues in the oven:
Three chrome-plated oven racks are provided.
Always remember to position the racks prior to
heating the oven.
1. Birds or other small pets may be sensitive to the
odors during first operation. Remove them to
another part of the house and close the door.
To install an oven rack:
2. Open windows and turn on the range hood to
allow the odors and smoke to escape.
1. Insert the end of the rack with the safety
notches into the oven first.
2. Attach both sides of the rack to the rack supports in the oven as shown in the diagram
3. Turn the oven to the BROIL setting for 10 minutes. It is normal for odors and smoke to come
out of the vent slot on the backguard during this
3. Begin to slide the rack in, and then, lift up so
that the safety notches clear the ends of the
rack supports.
4. After ten minutes, turn the oven control knob
down to 350˚F. Leave the oven at 350˚F for 30
4. Push the rack all the way in with both hands.
5. After 30 minutes, turn off the oven. Close the
windows and turn off the range hood when the
odors and smoke finish clearing.
To remove an oven rack:
1. Grasp it with both hands and pull gently straight
out toward you until it stops.
2. To remove the rack completely, lift the front of
the rack up about six inches and continue to
pull it out. Lifting the rack releases the safety
notches. The safety notches reduce the chances
of a rack coming out of the oven accidentally.
Rack support
Safety notch
Back of rack
Front of rack
Oven Rack Installation
Operating Your Range
Cooktop Operation
• To avoid the chance of fire, explosion or carbon monoxide poisoning, do not attempt to use your range without the
burners completely and properly assembled (see page 6). The burner rings must be properly seated for proper burner
lighting and operation.
• To avoid burns and scalding, always turn pan handles to a position where they cannot be easily hit. Also, handles
should not extend over adjacent burners. Always set utensils gently onto the grates and center them so that they are
• Do not drag cookware across the grates. Sliding may damage the finish. Lift utensils to reposition them. Do not drop
them on the grate.
• Cookware with rough bottoms can cause permanent damage to the coated surfaces on the grates.
• To avoid burns or fire hazard, reduce the flame level
if it extends beyond the bottom of the utensil. A flame
that extends up the sides of the utensil is potentially
• In the interest of safety, always light the burner before
putting the cooking utensil on the grate. Turn the
burner knob to the OFF position before removing the
utensil. Always check all the burner knobs to make
sure the range is OFF when you are finished cooking.
• Do not turn the knob farther than the HIGH position until lit. Doing so may result in a burst of flame that could cause
burns or damage to the surrounding area.
• Do not touch any part of the burner while the igniter is sparking. An electric shock could result.
• Never light the burners with a match or other open flame.
• If the gas does not ignite after four seconds or if the flame goes out and gas escapes, turn the knob to the OFF
position. Open a window and allow at least five minutes for the gas to dissipate. Repeat the lighting procedure.
Selecting the Cookware
Things to Know Before Using the Cooktop
For overall safety and best performance, select the
correct cooking utensil for the food being cooked.
Improperly selected cooking utensils will not cook
evenly or efficiently.
• A normal flame is steady and blue in color. Foreign material in the gas line, especially in new
construction, may cause an orange flame during
initial operation. This color will disappear with
further use. Small yellow tips on the ends of the
flames are normal when using LP gas.
Use cookware that:
• Has flat, smooth bottoms.
• See page 4 for the heat ranges of the different
• Is well balanced.
• Has tight fitting lids to keep heat, odors and
steam in.
• Food cooks just as quickly at a gentle boil as it
does at a vigorous, rolling boil. Maintaining a
higher boil than necessary wastes energy and
cooks moisture, food flavor, and nutrients out of
the food.
• Use a low or medium flame when cooking with
utensils like glass, ceramic or cast iron that are
poor conductors of heat. Reduce the flame until
it covers about 1/3 of the utensil diameter. Doing
so will ensure even heating and reduce the likelihood of burning or scorching the food.
IMPORTANT: Avoid spills as much as possible.
The porcelain surfaces of the grates, spill trays and
burner caps are acid-resistant but not acid-proof.
Some foods can cause permanent damage if allowed
to remain on porcelain surfaces.
• Dacor’s SimmerSear feature allows you precision
control of the flame on the dual burner, from low
to high heat.
Operating Your Range
Lighting a Burner
Each burner control knob has a small
diagram next to it to tell you which
burner it operates.
1. Push in on the knob and turn it counter-clockwise to the HIGH position. The knob will illuminate and the igniter for the burner will spark
repeatedly until it lights. The spark makes a
“clicking” sound. The burner should light within
four seconds. The flame should burn evenly
around the perimeter of the burner, except
underneath each grate support finger, where the
flame height is reduced by Dacor’s Smart Flame
If the gas does not ignite after four seconds or
if the flame goes out and gas escapes, turn the
knob to the OFF position. Open a window and
allow at least two minutes for the gas to dissipate. Repeat the lighting procedure.
Burner knob symbols
If a burner still does not ignite, the igniter
continues to spark or if the flame is not spread
evenly around the burner cap, see the Before
You Call for Service section on page 18.
2. Place the cooking utensil on the grate.
3. Adjust the flame to the level necessary to perform the desired cooking process.
IMPORTANT: When the cooktop is cool, the igniter
may continue to spark if the control knob is set to
the low position. The burner will stop sparking when
warm. The tendency to spark when cold can be
reduced by operating the burner at a higher flame
setting for about 60 seconds. After 60 seconds,
lower the flame to cook. The burner will also warm
up faster if a utensil is placed on the grate. The
igniter will also spark automatically if the flame is
distorted by a draft or by the household ventilation
system. Eliminate any drafts or reduce the ventilation blower speed to reduce this type of problem.
Operating Your Range
Basic Oven Operation
You may use your oven to cook in one of the
following modes:
• Before starting the oven, position the oven
rack(s) at the proper height(s). If the oven is
warm, use potholders for safety.
™™ Bake
The bake process uses the bottom oven burner
to provide conventional baking heat. Temperatures may be set from 125˚F to 500˚F. Use the
standard bake mode for single rack baking.
™™ Convection Bake
The convection bake process uses the standard
bake burner in combination with the convection
fan to circulate heated air evenly throughout the
oven chamber. Temperatures may be set from
125˚F to 500˚F. This type of baking is good for
single rack baking in a deep pan, multiple rack
baking and roasting.
IR broil burner igniter
™™ Broil
• Before using the oven for the first time, perform
the burn-in process on page 7.
The ceramic infrared (IR) gas burner on the oven
ceiling supplies the heat from the top for broiling. Good for grilling smaller cuts of meat and
toasting breads. Broiling is always performed
with the door closed.
• Condensation may appear on the oven window
or the backguard during the first 10 minutes of
operation. This condition is normal.
To Bake:
™™ Convection Broil
1. Turn the oven control (center) knob on the control panel to the desired baking temperature. Do
not turn the knob all the way to the BROIL setting. The oven ON indicator light will illuminate
to indicate the oven is on. Within 60 seconds,
the bake burner will ignite.
The convection broil process uses the (IR) gas
burner in combination with the convection fan
for better heat distribution. Convection broil is
good for items that do not need to be flipped
such as thinner cuts of meat, fish and garlic
bread. Convection broiling is always performed
with the door closed.
Oven burner light on control panel
In broil and convection broil modes, high temperatures
(up to 555˚F) are present inside the oven. To avoid the
possibility of burns:
2. For best results, do not place food inside the
oven until the oven has preheated to the set
temperature. When pre-heated to the set temperature, the oven ON indicator light will begin
to turn on and off every few seconds, because
the set temperature has been reached and the
oven is maintaining it.
• Broil only with the oven door completely shut.
• After turning the oven knob to BROIL, immediately
place the food in the oven and shut the door
To Convection Bake:
Broiling is a quick cooking process (20 minutes
maximum). The range is designed for consumer use
conditions only. Do not use it to broil continuously for
more than 45 minutes at a time. After 45 minutes in broil
mode, turn the oven off and allow it to cool for 30 minutes
before broiling again. Leaving the oven in the broil modes
for long periods of time may trip the oven’s thermal
protection circuit, requiring a service call to reset it.
1. Pre-heat the oven according to the Bake
instructions above.
2. Once pre-heated, place the food in the oven.
3. Close the oven door and turn the CONVECTION
FAN switch on the right side of the control panel
to the “ON” position.
Operating Your Range
To Broil:
To Convection Broil:
1. Adjust the rack position based on the food thickness. Dacor recommends rack levels 4 or 5.
1. Set the oven to broil according to the Broil
instructions at the left.
2. Turn the oven control (center) knob on the control panel to the BROIL setting. The oven ON
indicator light will illuminate to indicate the oven
is on. Within 60 seconds, the burner (on the ceiling) will ignite. While the broil burner is on, the
bake burner is off.
2. Immediately place the food inside the oven and
close the door completely.
3. Turn the CONVECTION FAN switch on the right
side of the control panel to the “ON” position.
3. Immediately place the food inside the oven and
close the door completely.
• Always use a broiler pan and grill to provide
drainage for excess fat and grease. Doing so will
reduce spatter, smoke, and flare-ups.
• The igniter for the IR broil burner on the ceiling
of the oven will glow orange periodically during
normal broil operation.
Baking Tips
Tips for All Baking Modes
• Wait until the shortest recommended baking
time before checking food. For cakes, a wooden
pick placed in the center should come clean
when the food is done.
• Do not open the oven door frequently during
baking. Look through the door window to check
the progress of baking whenever possible.
• Measure ingredients carefully and follow tested
recipes for best baking results.
• Use a timer to time baking functions.
Cookies burn on the
May Be Caused By
What to Do
Oven door opened too often.
Set timer to shortest recommended
cooking time and check food when timer
beeps. Use door window to check food.
Incorrect rack position used.
Change rack position.
Dark, heat absorbing cookie
sheets used.
Use shiny, reflective cookie sheets.
Rack position being used is too
Change rack position.
Food placed in oven during
Wait until oven is preheated.
Cakes burn on the sides or
are not done in the center.
Oven temperature too high.
Reduce oven temperature.
Cakes crack on top.
Oven temperature too high.
Reduce oven temperature.
Cakes are not level.
Oven and/or oven rack not
Level oven and rack as needed.
Pies burn around the edges
or are not done in the
Oven temperature too high.
Reduce oven temperature.
Dark, heat absorbing pans
Use shiny, reflective pans.
Oven and/or rack overcrowded.
Reduce number of pans.
Cookies are too brown on
Dark, heat absorbing cake pans Use shiny, reflective cake pans.
Operating Your Range
Bakeware Tips
Baking Tips (Continued)
• Dacor’s optional full-sized cookie sheets maximize baking capabilities by utilizing the most
usable rack space. See the Accessories section
for ordering information.
Convection Bake Tips
• As a general rule, convection bake will allow
preparation of most foods at reduced temperatures for shorter periods of time, while also
producing superior results.
• Use the pan size and type recommended by the
recipe to ensure best results.
• Cakes, quick breads, muffins and cookies should
be baked in shiny, reflective pans for light,
golden crusts.
• Typically you can reduce the standard temperature by 25˚F and cook for 10% less time. Baked
goods will have golden-brown crusts with flaky
textures, and meats will have crispy exteriors
with succulent juices sealed inside.
• Medium gauge aluminum sheets with low sides
should be used when preparing cookies, biscuits
and cream puffs.
• To convert conventional bake recipes to convection recipes, reduce temperature by 25˚F and
the cooking time by approximately 10%.
• Bake most frozen foods in their original foil containers placed on a flat cookie sheet. Follow the
package recommendations.
• Some recipes, especially those that are homemade, may require adjustment and testing when
converting from standard to convection modes.
If unsure how to convert a recipe, begin by
preparing the recipe in bake mode. After achieving acceptable results, follow the convection
guidelines listed. If the food is not prepared to
your satisfaction during the first convection trial,
adjust only one recipe variable at a time (such
as cooking time, rack position or temperature)
and repeat the convection test. If necessary,
continue adjusting one recipe variable at a time
until you achieve satisfactory results.
• When using glass bakeware, reduce the recipe
temperature by 25˚F, except when baking pies
or yeast breads.
• Follow the standard recipe baking time for pies
and yeast breads.
• Avoid the use of old, darkened pans.
• Warped, dented, stainless steel and tin-coated
pans heat unevenly and will not give uniform
baking results.
• Place pans carefully on the oven racks. Turn
pans on the racks so that the long sides run left
to right, parallel to the door.
About Convection Baking...
• Dacor’s optional GlideRack oven rack is especially good for heavy food items like heavy pots
and pans full of food or the optional pizza baking
stone. You can pull it out further than a conventional rack, making it easier to check the food,
stir or add ingredients.
The Dacor convection cooking system distributes the
heated air evenly to ensure uniform results. It also
channels the air evenly into the oven, eliminating
any hot or cool spots.
Multiple Rack Baking
You can utilize more oven capacity due to the uniform air circulation provided by convection cooking.
Many foods, such as pizzas, cakes, cookies, biscuits,
muffins, rolls and frozen convenience foods can be
successfully prepared on either two or three racks at
the same time. Also, complete meals can be prepared by using multiple racks. See below for specific
• Typically, when baking on two racks, use rack
positions 2 and 4.
• When adapting a single rack recipe to multiple
rack baking, it may be necessary to add to the
baking time. This is due to the extra amount of
food in the oven.
Operating Your Range
• When using a meat thermometer, insert the
probe halfway into the center of the thickest
portion of the meat. For poultry, insert the thermometer probe between the body and leg into
the thickest part of the inner thigh. To ensure
an accurate reading, the tip of the probe should
not touch bone, fat or gristle. Check the meat
temperature 2/3 of the way through the recommended roasting time. After reading the meat
thermometer once, insert it 1/2 inch further into
the meat, then take a second reading. If the
second temperature registers below the first,
continue cooking the meat.
Broiling Tips
Broiling is a quick and flavorful way to prepare many
foods, including steaks, chicken, chops, hamburgers
and fish.
It is normal and necessary for some smoke to be
present to give the food a broiled flavor.
• Dacor recommends that you set a timer to time
the broiling process.
• Start with a room temperature broiler pan for
even cooking.
• Allow roasts to stand 15 to 20 minutes after
roasting in order to make carving easier.
• Use tongs or a spatula to turn and remove
meats. Never pierce meat with a fork because
the natural juices will escape.
• Roasting times always vary according to the
size, shape and quality of meats and poultry.
Less tender cuts of meat are best prepared in
bake mode and may require moist cooking techniques. Follow your favorite cookbook recipes.
• Broil food on the first side for a little more than
half of the recommended time, then season and
turn. Season the second side just before removing the food from the oven.
• To prevent sticking, lightly grease the broiler
grill. Excess grease will result in heavy smoke.
For easier cleaning, remove the broiler pan and
grill when the food is removed.
High Altitude Cooking
Due to the lower atmospheric pressure at higher
altitudes, foods tend to take longer to cook. Therefore, recipe adjustments should be made in some
cases. In general, no recipe adjustment is necessary for yeast-risen baked goods, although allowing
the dough or batter to rise twice before the final
pan rising develops a better flavor. Try making the
adjustments below for successful recipes. Take note
of the changes that work best and mark your recipes accordingly. You may also consult a cookbook on
high altitude cooking for specific recommendations.
Roasting Tips
• Dacor’s optional roasting pan works particularly
well and two of them will fit side by side in your
30-inch oven.
• For roasting, Dacor’s optional “V” shaped rack
and broil/roast pan works best to allow air circulation around the food.
• If using a cooking bag, foil tent or other cover,
use convection bake mode. Adjust the recipe
time and temperature as well.
for each
for each
Liquid, for
each cup
Care and Cleaning
Cooktop Disassembly and Cleaning
1. Disconnect the power cord.
2. When the range is cool, remove the grates from
the top of the cooktop.
• Clean only the parts of the range listed in this manual.
Clean them only in the manner specified.
3. Disassemble the burners: Lift the burner caps
and burner rings off of the burner bases.
• To avoid dangerous fumes or damage to your range’s
surfaces and accessories, use only the types of
cleaning solutions specified in this manual.
• To avoid electrical shock or burns, turn off the burners
and oven and make sure that all parts are cool before
cleaning. DO NOT turn the burners on during cleaning.
• Do not use a steam cleaner to clean the range. Steam
could penetrate the electrical components and cause a
short circuit.
• To reduce the chance of electric shock. Disconnect
the range power cord from the electrical outlet before
• Do not try to remove heavy spills with a sharp object
such as a knife or metal spatula. Sharp objects may
scratch your range’s surfaces.
• To prevent damage, do not use abrasive or corrosive
cleaners or applicators such as steel wool or scouring
pads on any part of the range unless instructed to do
so. Use only a sponge, soft cloth, fibrous or plastic
brush, or nylon cleaning pad for cleaning the surfaces
of your range.
To keep the range looking and operating its best,
clean it after every use. Also, wipe up spills that
occur while cooking quickly. Be careful not to touch
any hot areas.
Cooktop Disassembly
Grates and Spill Trays
IMPORTANT: DO NOT use any of the cleaners
listed below to clean the burners and igniters. See
the facing page for burner and igniter cleaning
If you allow spills to sit on hot burner parts, they
will burn on and be very difficult to clean. Certain
types of food, such as tomatoes, citrus juices, vinegar, alcohol and milk can damage the finishes if
you allow them to stand for any length of time.
The grates and spill tray are coated with a porcelain
IMPORTANT: The cooktop is exposed to extremely
high temperatures. The grates are under high
stress when hot utensils are placed on them. Also,
the range parts are occasionally exposed to acidic
food spill-overs. These severe operating conditions,
cause the porcelain enamel parts on your range to
undergo a change in appearance over time. If you
care for and clean these parts carefully, you will
slow down, but not eliminate, the aging process.
• For everyday cleaning, use a soft cloth or nonabrasive pad with warm soapy water to clean all
of the porcelain parts.
• If necessary, tough stains may be removed by
applying full-strength sprays such as Simple
Green™, Ajax™ All-Purpose Cleaner or Formula
409™. To minimize wear, use the mildest cleaner
needed to get the surface clean.
• For extremely stubborn stains, you may use a
mildly abrasive cleaner or applicator, such as
Soft Scrub™, Bon Ami™, S.O.S.® pads or other
soap-filled steel wool pads. Use these cleaners
with extreme care and only on occasion. Extensive use of these types of abrasives will eventually damage the finish.
Care and Cleaning
Cleaning the Igniters and Other Burner
Inner burner cap
Use care while cleaning the igniters. The porcelain is
fragile and can crack or break.
Outer burner cap
IMPORTANT: The igniters will not work properly
if the burner rings, burner bases or igniters are not
clean. Dirty or wet igniters may not spark at all.
After disassembling the burners, check for any dirt
or grime deposited on the individual parts, including
the igniters.
Burner ring
1. Clean completely around the igniter, including
the metal top and porcelain base. A firm toothbrush is ideal for this task. Use care while cleaning because the porcelain is fragile and can crack
or break. Do not use water to clean the igniters.
If necessary, use a small amount of rubbing
alcohol to help dissolve grime.
Burner base
2. Examine the burner rings. Remove anything
stuck in the holes with a straightened paper
clip, wire or needle. Be careful not to scratch or
damage it. Do not distort the shape of the holes.
Dual Burner
(left front and right front burners only)
3. Clean all the burner rings, with window cleaner
or rubbing alcohol. Use a cleaning brush with
plastic bristles or a firm tooth brush. When done,
rinse the parts well with clean water. Dry all the
parts thoroughly before re-assembling them.
Burner cap
4. Clean the burner caps with a solution of mild
detergent and hot water.
5. Reassemble the cooktop in the reverse order
(see page 6 for detailed instructions). Make sure
you line up the notches on the burner rings.
Burner ring
6. Re-connect the power cord and test the burners
after reassembling them. If the flame is uneven,
be sure that all the burner parts are properly
positioned, then check for any remaining dirt or
grime on the burner parts or igniter. If erratic
clicking is still present, make sure the igniter is
completely dry. If the unit still exhibits problems
after drying, call your local Dacor authorized
service agent.
Burner base
Standard Burner
(left rear, right rear and both center burners)
Care and Cleaning
Brass, Chrome and Copper Surfaces
Cleaning (Continued)
Clean brass, chrome and copper surfaces the same
way as stainless steel surfaces (see column one).
Knobs and Trim Rings
Porcelain Surfaces
The oven interior, the inner side of the oven door
and the spill tray are finished in porcelain enamel.
• Do not operate the cooktop without the knobs and spill
protector rings in place.
Clean porcelain surfaces with a solution of mild
detergent and hot water. Rinse and dry with a soft
cloth. Do not use abrasives or commercial oven
cleaners. You may remove the rack supports to
clean the surfaces behind them more easily.
• Do not soak the knobs and spill protector rings in water
or place them in the dishwasher.
• Do not expose the knobs or spill protector rings to
direct flame, hot utensils or other sources of heat.
Rack Support Removal
Wash the knobs regularly with a solution of warm
soapy water. Dacor recommends hand dishwashing
liquid. To clean:
1. With the oven cool, pull straight out on the front
of the rack support, toward the center. The
mounting pins on the front of the rack should
disengage from the oven.
1. Disconnect power and turn the knobs to the off
position to remove them for cleaning or replacement.
2. While holding the rack support at a 45˚ angle to
the side of the oven, gently pull forward to disengage the rear mounting pins from the oven.
2. Grasp each knob and pull straight back, off of
the valve shaft.
3. Clean the outside edges of the trim rings while
the knobs are removed. Wipe them with a soft
damp rag.
4. To replace the knobs,
align the “D-shaped”
opening on the
back of the knob
with the end of the
valve shaft. Carefully push the knob
on until it stops. The
largest knob with
numbers on it is the
oven knob and goes
on the center valve stem. On the dual burner
knobs, the high flame and simmer (low) icons
are spaced further apart than the other four
knobs. Install them on the valve stem that is
second from the left and second from the right.
Rack Support Installation
1. One set of mounting pins on each rack support
are straight, the other set is at an angle. The
angular pins go toward the back of the oven.
Insert them in the rear mounting holes while
holding the rack support at a 45˚ angle to the
side of the oven. To prevent damage, do not
insert the rack support with the angular pins
5. Reconnect the power cord.
Door Glass
Clean all glass surfaces with a solution of mild
detergent and hot water. Use a mild glass cleaner to
remove fingerprints or smears. Dry completely with
a soft, lint-free cloth.
2. Rotate the front of the rack towards the wall of
the oven. Slide the front rack pins into the front
mounting holes.
Stainless Steel Surfaces
• See above for instructions on removing the rack
Oven Racks and Rack Supports
The outside surface of the range are covered with
stainless steel. Clean these surfaces with Dacor
Stainless Steel Cleaner (see page 19 to reorder).
Rinse and dry with a soft, lint-free cloth. Always
wipe stainless steel surfaces with the grain. A small
amount of baby oil may be applied to stainless steel
tops to restore lustre.
• The oven racks and rack supports are chromeplated. For everyday cleaning, apply a solution
of detergent and hot water. To clean heavy soil,
use the rough side of a sponge or a scouring pad
with plenty of water, or use a solution of 1 cup
ammonia to 2 gallons of water.
Care and Cleaning
IR (Infrared) Broil Burner
Replacing the Oven Light
To prevent damage to the broil burner, do not spray the
burner or its igniter with any type of cleaner or attempt to
scrub them in any manner.
• To prevent an electrical shock hazard and/or personal
injury, make sure that power to the range has been
disconnected and that the light fixture is cool before
replacing the light bulb.
The IR broil burner is self-cleaning. To burn off any
grime build-up, close the oven door and turn the
oven control knob to the BROIL position for about
ten minutes. After ten minutes turn the oven off.
• Always ensure that the lens cover is in place when
using the oven. The lens cover protects the bulb
from breakage caused by high oven temperatures or
mechanical shock.
Convection Filter (Oven)
• Replacing the lens cover without lining up the cutout
with the light socket will damage the light fixture.
• The convection filter is made of stainless steel.
Remove it only when it is cool.
• Do not use a screwdriver to remove the lens.
Replacing a Light Bulb
• Re-install the filter before cooking in the oven again.
Failure to do so will expose the convection fan blade
that rotates at high speed during convection modes.
Light bulb replacement is considered a homeowner
maintenance operation. If the light does not work,
before replacing it, please consult the Problem
Solution Guide on page 18.
Convection Filter Removal and Cleaning
• Remove the filter regularly for cleaning. A
clogged filter will reduce the effectiveness of
convection cooking. Soak it in hot soapy water.
Dry it completely before re-installing.
1. Replace the light bulb only with Dacor part
number 100429. See page 19 for ordering
information. IMPORTANT: Do not touch the
replacement halogen light bulb with your fingers.
Halogen bulbs are sensitive to the oils from your
hand. The oils from your hand will stick to the
bulb and may cause it to burn out faster than
2. Disconnect the range power cord from the electrical outlet.
3. Remove the left rack support. See facing page.
4. Hold your hand under the lens for support and
gently pry it loose using a spatula or table knife.
Pull the lens
cover straight
5. Grasp the old
bulb and pull it
straight out of
the socket.
• To reinstall the filter, orient it so that the mounting clips are towards the rear of the oven chamber, open end down. Hook the mounting clips
over the horizontal bar across the opening.
6. Using a glove,
insert the new
bulb into the
Clips on back
of filter
7. As you reinstall
the lens cover,
Lens cutout
line up the
cutout on the
inside rim with the light socket. Gently press it
into its original position.
8. Replace the left rack support and reconnect the
power cord.
Before You Call for Service
Nothing works.
Igniters do not spark.
No flame.
Burner goes out at low setting.
May Be Caused By
Range not connected to electrical power.
Check to make sure range power plug is
connected to electrical outlet.
Power is off.
Turn on power at circuit breaker or fuse
box for electrical outlet range is connected to. Check for tripped breaker or
blown fuse.
Power outage.
Contact power company.
Power not supplied to unit.
See Nothing Works above.
Wet or dirty igniter.
Clean and dry igniter and burner assembly according to Care and Cleaning
Igniter not working (no clicking
See Igniters do not spark above.
Wet or dirty igniter.
Clean and dry according to Care and
Cleaning section.
Gas is turned off.
Make sure the gas supply valve is in the
“ON” position.
Gas supply interrupted.
Contact gas company.
Low gas pressure.
Contact gas company to have pressure
Air intake holes obstructed.
Check to make sure none of the air slots
on range are obstructed.
Flame is distorted, yellow or Burner parts are dirty or
very large.
Igniter continues to spark
(click) after flame ignites.
Orange glow on ceiling of
oven when broiling.
What to Do
Clean and dry according to Care and
Cleaning section.
Burner parts are not properly
Make sure burner is assembled according
to the Setting Up Your Range section.
Range set up to use a different
type of gas (natural or LP) or
set up for different altitude.
Have a qualified service technician check
to make sure that the range is set up for
the type of gas and the correct altitude.
Gas regulator is not installed or
Have a qualified service technician check
the gas regulator.
Burner is cold.
Burners may continue to spark for up to
60 seconds when cold and set to low. See
Operating Your Range section for more
information on how to minimize.
Flame distorted by air draft.
Minimize any air drafts around the cooktop. Close nearby windows.
Wet or dirty igniter.
Clean and dry according to Care and
Cleaning section.
Burner parts wet or dirty.
Clean and dry according to Care and
Cleaning section.
Burner parts not properly positioned.
Make sure burner is assembled according
to the Setting Up Your Range section.
Power supply polarity is
reversed or not properly
Have a licensed electrician check the electrical outlet.
Normal operation.
The IR broil burner igniter glows orange
off and on when the oven knob is set to
Before You Call for Service
Oven will not heat when
turned on.
May Be Caused By
What to Do
No power to range.
See Nothing Works on facing page.
Gas is turned off.
Make sure the gas supply valve is in the
“ON” position.
Gas supply interrupted.
Contact gas company.
Oven light will not work.
Light bulb is burned out.
See Care and Cleaning section.
Oven ON indicator light
goes on and off repeatedly.
Normal operation.
The oven ON indicator light illuminates
when the oven is on. The oven burner
control system turns the oven off and on
to maintain the temperature set by the
oven control knob.
Foods over-cook.
Incorrect cooking time, temp.
Adjust time, temperature or rack position.
Foods under-cook.
Incorrect cooking time, temp.
Adjust time, temperature or rack position.
Condensation on oven door
Cold weather.
During cold weather it is normal for condensation to appear on the oven window
during the first 10 minutes of operation.
Strange odor when oven is
Residue in oven.
During manufacturing, certain residues
can be left on oven surfaces. Oven needs
to be “burned in,” see page 7.
Parts and Accessories
Dacor Part Number
Dacor Stainless Steel Cleaner
Halogen light bulb (12 Vac, 20 Watt)
Wok ring
Cooktop griddle
Cooktop grill
Standard broil pan and broil pan grill
1 3/4” (low profile) backguard kit (standard on model ER36GI)
6” backguard kit (not for use with ER36GI with self-rimming trim installed)
9” backguard kit (not for use with ER36GI with self-rimming trim installed)
24” backguard kit (not for use with ER36GI with self-rimming trim installed)
Replacement standard oven rack
GlideRack oven rack
Large capacity roast/broil pan with “V” shaped rack
Pizza baking stone
Cookie sheets (3 per carton)
Trim kit, black chrome
Trim kit, brass
Trim kit, copper
12” grate (2 used per unit)
10” grate (1 used per unit)
To order parts and accessories, contact your Dacor dealer or visit www.everythingdacor.com.
Warranty and Service
Getting Help
Before you request service, please review the
Before You Call for Service section on page 18.
If you have performed the checks in the Problem
Solution Guide and the problem has not been
remedied, please contact us at one of the numbers
below. Prior to requesting service, it is helpful to be
familiar with the warranty terms and conditions in
the Warranty section on this page.
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material
or workmanship, DACOR will furnish a new part, F.O.B.
factory to replace the defective part. All delivery, installation, and labor costs are the responsibility of the purchaser. The owner must provide proof of purchase, upon
request, and have the appliance accessible for service.
What Is Not Covered
For warranty repairs, call:
Dacor Distinctive Service
Phone: (877) 337-3226 (U.S.A. and Canada)
Business Hours: 6:00 a.m. - 4:00 p.m. Pacific Time
For a list of Dacor service agents for nonwarranty repairs:
Dacor Customer Service
Phone: (800) 793-0093 (U.S.A. and Canada)
Business Hours: 6:00 a.m. - 5:00 p.m. Pacific Time
Contact us through our web site at:
At Dacor, we believe that our quality of service
equals that of our product. Should your experience
with our service network or product be different,
please contact our Customer Service Team and
share your encounter with us. We will do our utmost
to resolve the situation for you and deliver on our
Dacor promise.
Service calls to educate the customer in the proper
use and care of the product.
Failure of the product when used for commercial,
business, rental or any application other than for residential consumer use.
Replacement of house fuses or fuse boxes or resetting
of circuit breakers.
Damage to the product caused by accident, fire, flood
or other acts of God.
Breakage, discoloration or damage to glass, metal
surfaces, plastic components, trim, paint or other cosmetic finish, caused by improper usage or care, abuse
or neglect.
If you need anything clarified, just let us know.
Some states do not allow limitations on how long an
implied warranty lasts, or do not allow the exclusion or
limitation of inconsequential damages, so the above limitations or exclusions may not apply to you. This warranty
gives you specific legal rights, and you may also have
other rights that vary from state to state.
What is Covered
If your DACOR product fails to function within one year of
the original date of purchase, due to a defect in material
or workmanship, DACOR will remedy the defect without
charge to you or subsequent users. The owner must provide proof of purchase upon request, and have the appliance accessible for service.
*Warranty is null and void if non-ETL approved product is
transported from the U.S.
fold here
PO BOX 90070
Please visit www.Dacor.com to activate your warranty online.
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Owner’s Name:
Last (Please Print or Type)
Purchase Date:
cut here
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
 A. T.V. Cooking Show
 F Builder
 B. Magazine
 G. Architect/Designer
 C. Appliance Dealer Showroom
 H. Another Dacor Owner
 D. Kitchen Dealer Showroom
 I. Model Home
 E. Home Show
 J. Other
2. Where did you buy your Dacor appliances?
 A. Appliance Dealer
 B. Kitchen Dealer
 C. Builder Supplier
 D. Builder
 E. Other
3. For what purpose was the product purchased?
 A. Replacement only
 B. Part of a Remodel
 C. New Home
 D. Other
4. What is your household income?
 A. Under $75,000
 B. $75,000 – $100,000
 C. $100,000 – $150,000
 D. $150,000 – $200,000
 E. $200,000 – $250,000
 F. Over $250,000
6. Would you buy or recommend another Dacor product?
 Yes
cut here
5. What other brands of appliances do you have in your kitchen?
A. Cooktop
C. Dishwasher
B. Oven
D. Refrigerator
 No
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
Place Serial Number Label Here
Web site:
Corporate phone:
(800) 793-0093
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