BT 1250 Classic User guide

BT 1250 Classic User guide
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On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
BT On-Air 1250 Classic
Digital cordless telephone answering machine
User Guide
This product is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
At a glance
In Use
Shows that the handset is in use.
In range
Handset
Indicates that you are in range of
the base station.
Silent mode
Displayed when the handset
ringer has been switched off.
Incoming calls will not cause the
handset to ring.
Stored messages
Indicates that you have old
messages stored.
Battery
Shows the status of the handset
battery. When the battery is fully
charged, the icon is completely
shaded. As the battery is used,
the shaded area is reduced.
Internal (Intercom) Call
Displayed during a call with
another handset (an internal call).
-1INT
EXT
Redial Intercom Recall
Display
External Call
C
Recall
OK
For use with Switchboards and
BT Select Services.
Displayed during an external call.
New calls
Indicates that you have new calls.
1
G HI
Clear
4
PQRS
7
Redphone
To end a call and turn the
power off.
DEF
ABC
2
3
MNO
JKL
5
6
WXYZ
T UV
8
9
Intercom
Enables internal calls and call
transfer between handsets.
OK button
To confirm settings.
0
Greenphone
To answer a call and switch the
power on.
Up/Down
Lets you move through the
options and lists.
Redial button
Lets you redial up to 20 of the last
numbers called.
Keypad
Play button
Base
Answer button
Speaker
Switches the answering machine
on and off.
Skip buttons
Allows you to skip backwards and
forwards through your messages.
Skip forward can also be used to
page handsets.
2
Play
let
De e
䊴
swer
An
p Skip 䊳
Ski
BT On-Air 1250
Delete button
To delete unwanted messages.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
In this guide
At a glance
2
Introduction
4
Unpacking your BT On-Air 1250 Classic
For your records
Safety information
Setting up
4
4
4
5
Plan the location
5
Using the telephone
8
Making and ending calls
Monitor
Call timer
Redial
Secrecy
Number memory
Paging handsets
Internal calls
Transferring calls
Caller Display
Calls list
Handset settings
Base settings
Using the answering machine
To record your outgoing message
Switch on and off
Playing your messages
Answer machine operation
during message playback
Call screening
VIP
Remote access
Operating the answering machine from
an external telephone
Answer machine control functions
8
8
8
9
9
10
10
11
11
11
12
12
14
Using additional handsets
and bases
Registering additional handsets
To de-register a handset from the base
General information
Guarantee
Technical information
Switchboard compatibility
Recall
Switchboard external line access code
24
24
25
26
26
26
27
27
27
Wall mounting
29
Index
30
15
15
17-18
18
19
20
20
22
22
23
3
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Introduction
Unpacking your BT On-Air
1250 Classic
For your records
Date of purchase:
If anything is missing, please contact your
place of purchase immediately.
One BT On-Air 1250 base.
One BT On-Air 1000 Classic handset.
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is
required so please keep your receipt.
One power supply for base station.
One telephone line cord.
One NiMH rechargeable battery pack (installed)
and battery compartment cover.
One handset belt clip.
Enter your System Code here.
The pre-set System Code number is 0000. See
page 14 for information on your System Code.
Three removable handset fascias.
Self adhesive label.
Four rubber feet.
Enter your Remote Access Code here.
The pre-set Remote Access Code is 0000. See
page 22 for more information.
Safety information
General
Only use the power supply included with the product. Using
an unauthorised power supply will invalidate your guarantee
and may damage the telephone. The item number for the
mains power supply is 872101.
If Keyguard is active, it is still possible to make emergency
calls to 999 and 112.
Do not open the handset or base station. This could expose
you to high voltages or other risks. Contact the Helpline for
all repairs.
4
household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being
recharged. This is normal. However, we recommend that
you do not place the product on antique/veneered wood to
avoid damage.
Radio signals transmitted between the handset and base may
cause interference to hearing aids.
Do not stand your product on carpets or other surfaces
which generate fibres, or place it in locations preventing free
flow of air over it’s surfaces.
This product should not be used near emergency/intensive
care medical equipment and should not be used by people
with pacemakers.
Do not submerge any part of your product in water and
do not use it in damp or humid conditions, such as in
bathrooms.
Never dispose of batteries in a fire. There is a serious risk of
explosion and/or the release of highly toxic chemicals.
Do not expose your product to fire, explosive or other
hazardous conditions.
Cleaning
Simply clean the handset and base station with a damp
(not wet) cloth, or an antistatic wipe. Never use
There is a slight chance that your phone could be damaged
by an electrical storm. We recommend that you unplug the
power and telephone line cord for the duration of the storm.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Setting up
Please note that your handset is already
registered to the base station.
Plan the location
Situate your product close enough to the
telephone and mains power sockets so that the
cables will reach. The only way to disconnect
the product from the power supply is to remove
the power adaptor from the mains power socket.
Therefore you must ensure you plan the location
so that the mains power is easily accessed.
Make sure it is at least 1 metre away from
other electrical products to avoid interference.
Do not situate the product in the bathroom or
other humid areas.
1
Connect the power supply and
switch on
Important
Plug the line cord into the other socket on the
underside of the base marked with a telephone
symbol.
WARNING
Please take care that the power supply and
telephone line cord are connected to the
correct sockets as incorrect placement could
damage your equipment.
Once connected, put the plinth back on the
base to prevent it from rocking on the table.
There are two positions for the plinth when
joining it to the base, both can be used for desk
mounting and one for wall mounting. Position
A is for desk mounting only and position B is
for desk or wall mounting (see Wall mounting
on page 29).
A
B
You must thread the power supply cable
and line cord through the plinth before you
connect to the power supply.
Plinth
Rubber feet
Hold the black plastic square between thumb
and forefinger and peel off individual feet from
backing sheet as shown. These are to stop
your base from moving and to protect your
work surface.
Plug the power supply cable into the socket on
the underside of your base. The power cable
connector and socket are coloured red.
5
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
If you decide on position B, place 2 of the
rubber feet on the plinth and 2 on the base.
Plug the power adaptor into the wall socket
and switch on. When the power is switched
on, the button on your base will light up.
WARNING
Do not connect the telephone line cord to the
phone socket until your handset is fully charged.
This will prevent the risk of the phone being
answered before the battery is charged.
Answering the phone before the battery is fully
charged may prevent it from reaching its
optimum capacity.
2
Charge the handset battery
for at least 16 hours
WARNING
Under no circumstances should
non-rechargeable batteries be used. Only use
the approved batteries. Using unapproved
batteries will invalidate your guarantee and
may damage the telephone.
Fully discharging the batteries at least
once a week will help them to last as long as
possible. However, the charge capacity of
rechargeable batteries will reduce with time
as they wear out, so reducing the talk/standby
time of the handset. Eventually they will need
to be replaced. New batteries can be obtained
from any BT Shop or from the Helpline on
0845 601 2476.
6
When the battery has been charged for at
least 16 hours the display will show the
symbol; you can then connect the telephone
line cord to the base.
Empty
13
/
23
/
Full
Battery low warning
If the handset battery symbol is empty and you
hear warning beeps, you will need to recharge
your handset before you can use it.
Battery performance
Your handset is supplied with NiMH
batteries. These need to be initially charged
continuously for 16 hours to reach full
charge.
Note that the battery charge icon does not
indicate the correct level when the batteries
are first installed. The batteries must first be
fully charged.
Helpline
If you are experiencing difficulty, please call
the BT On-Air Helpline on 0845 601 2476.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
To replace the handset battery
If you need to replace the handset battery,
slide off the battery cover. Remove the old
battery by disconnecting the small plug
inside the battery compartment.
Connect the plug of the new battery.
Replace the battery cover.
Please pay attention not to damage the
charging contacts on the handset.
3
Connect the telephone line cord
(after charging your handset)
Plug the line cord into the telephone wall socket.
4
Changing your handset fascias
There are 3 removeable handset fascias to
choose from. Simply slide the fascias off and
replace with another.
7
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Using the telephone
To switch the handset power on
and off
Press and hold the GREEN PHONE
button to switch the handset on.
Call Monitor
When on a call you can switch-on the
loudspeaker on the base so that someone in
the same room can hear the conversation.
To switch call monitor on/off
Press and hold the RED PHONE
button to switch the handset off.
C
OK
0
Making and ending calls
C
To make an external call
Press the GREEN PHONE button.
The display shows the
symbol.
123
Dial the number.
OK
During a call, press OK then 0. The
display will show the
icon to
indicate Monitor is on.
Press OK then 0 again to switch
Monitor off.
0
Call timer
Your handset will automatically time the
duration of all external calls. The handset
display shows the call duration during your call
and for a few seconds after it is completed.
Preparatory dialling
First enter the number to be dialled.
The number is shown in the display.
(If you make a mistake press C to
remove the incorrect digit).
If you have entered the number
correctly, press the GREEN PHONE
button to dial the number.
To end a call
Press the RED PHONE button.
To receive a call
Press the GREEN PHONE button to
answer the call.
8
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
To adjust the earpiece volume
You can adjust the volume during a
call.
▲
Press the UP button to increase the
volume.
▼
Press the DOWN button to decrease
the volume.
The display shows the current volume
level.
Note
To delete all numbers shown in
the redial list
C
4
Press OK then 4, this will delete all
numbers in the redial list.
The display will return to the idle
state.
Secrecy
When on a call you can talk to someone in the
same room, without your caller hearing.
The symbol on your handset display
indicates when you are in range of the base
station. If the symbol disappears you are out
of range and will need to move closer to the
base station.
Please note that this product does not have
autotalk standby. To end a call you must
press the RED PHONE button, you cannot
just replace the handset on the base station.
OK
G HI
To switch secrecy on/off
C
OK
C
OK
During a call, press the C button.
C will now flash to show it is in
operation.
Press the C button again to resume
your call.
Redial
Redial list
Redial
▲
▼
Press the REDIAL button. This will
take you to the most recent number.
Use the UP or DOWN button to scroll
to the number you require.
Press the GREEN PHONE button to
dial the number.
9
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Number memory
To edit memory numbers
You can store up to 20 of your most frequently
used numbers.
To store a number in the memory
▲
▼
Press the UP or DOWN button.
The display shows
-- --
▼
Use the DOWN button to scroll to
the first available memory location.
▲
▼
Press the UP or DOWN button. The
display will show
-- --.
▼
Use the DOWN button to scroll to the
required memory number.
C
OK
Press OK to confirm.
To delete memory numbers
Or alternatively
123
C
OK
123
C
OK
C
OK
Enter the number of the memory
location and press OK.
▲
▼
Press the UP or DOWN button. The
display will show
-- --.
Using the keypad enter the telephone
number you wish to store.
123
Enter the number of the memory
location.
To correct during entering press the
C button.
C
OK
Press OK to confirm.
C
OK
Press the OK button to confirm.
123
To insert a pause when storing a
number in the memory
0
Press and hold the 0 button until a /
appears on the point where you want
to enter a pause. The / indicates a
pause, therefore, when you dial the
number stored, your On-Air 1250
Classic will automatically insert the
pause where it was stored.
C
OK
Press the C button to clear and back
space the numbers. Edit entries by
using the numbers on the keypad.
Press OK to confirm.
Paging handsets
You can alert handset users that they are
wanted, or locate a missing handset. (Paging
calls cannot be answered by a handset.)
To page a handset from the base
To dial a number from the memory
Skip ▲
▼
Press the UP or DOWN button to
display the number you wish to dial.
Press the GREEN PHONE button to
dial the number.
10
Skip Press and hold the SKIP button on
the base. All handsets registered with
the base will ring.
To end paging, press and hold the
SKIP button again.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Internal calls
If you have multiple handsets registered to a
base you can make internal calls between
handsets.
To make an internal call to
another handset
Intercom
Caller Display
Important
To use Caller Display you must first
subscribe to your network provider’s Caller
Display Service.
For more information on BT Select Services
call BT free on 0800 800 150.
Press the INTERCOM button.
123
Enter the number of the handset you
want to call.
Or
Enter the digit ✱ if you want to call all
the handsets.
Press the RED PHONE button to end
the call.
Transferring calls
You can transfer an external call to another
handset registered to the base.
To transfer an external call
between handsets
While on an external call:
Intercom
123
Press the INTERCOM button (you will
hear a beep).
Enter the number of the handset to
which you want to transfer the call.
If you have subscribed to a Caller Display
service you can see who is calling you on your
handset display, (unless the number has been
withheld).
Important
The Caller Display service will not operate
when your base station is connected to a
switchboard.
Whether you take a call or not, the caller’s
details are stored in the Calls List. The Calls
List holds the telephone numbers of the last
20 people who called you.
You can display, scroll through and dial
numbers on the list and copy them into the
directory.
When you receive a call the caller’s number will
appear on the display. If the caller has withheld
their number then ------------- will appear on the
display. If for some reason the caller’s number
is not available then 888888888888 will
appear on the display.
If you wish you can talk to the other
handset user first.
Press the RED PHONE button to
transfer the call.
11
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Calls list
The Calls list contains the telephone numbers
of your last 20 callers. If you receive more than
one call from the same telephone number then
it will only appear once in the list.
Handset settings
Keypad beeps
You can set your handset to beep when you
press a button on the keypad.
If a call is received when the calls list is full,
then the oldest entry will be deleted
automatically.
If no number is received for a call then no
entry will appear in the calls list.
Keypad beeps and volume
C
OK
JKL
To view the Calls list
5
Press the 5 button.
▲
▼
Use the UP and DOWN buttons for
volume control. - - - indicates the
volume is DISABLED, 0 the volume is
set to LOW, 00 the volume is set to
MEDIUM and 000 the volume is set
to HIGH.
Intercom
Press the INTERCOM button.
Redial
Press the REDIAL button. The most
recently received number will be
displayed.
▼
To scroll backwards through the calls
list towards the older calls in the list
press the DOWN button.
▲
To scroll forwards through the calls
list towards the most recent calls
press the UP button.
Press the OK button.
C
OK
Press OK to confirm the setting.
To view the date and time
Intercom
Press the INTERCOM button.
C
1
If the UP and DOWN buttons are
pressed when at the end of the list,
the handset will go back to idle.
When the number you wish to call is
displayed press the GREEN PHONE
button.
The number will be automatically
dialled.
C
12
OK
Press the C button to return to idle.
OK
Press the OK button.
Press the 1 button twice. The date is
displayed.
1
▲
▼
Press the UP and DOWN buttons to
alternate between the date and the
time.
C
OK
C
OK
Press the OK button the time is
displayed.
Press the C button three times to
return to idle.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
To set the time
Ringer volume
Intercom
Press the INTERCOM button.
C
OK
ABC
C
OK
1
ABC
2
123
456
789
C
OK
C
OK
Press the OK button.
2
Press the 2 button.
Press the 1 button.
▲
▼
Use the UP and DOWN buttons to
select the volume you require.
Press the 2 button.
C
OK
Silent ring
When entering the time press the C
button to correct a mistake and the OK
button to save the time when finished.
OK
Press the C button twice to exit.
▲
▼
Use the UP or DOWN button to select
1 for ringer active or 2 for silent ring.
Note
The time is also automatically updated from
the information provided by the network
during an incoming call with Caller Display.
The display will show the
to indicate a silent ring.
C
C
Press the INTERCOM button.
DEF
3
123
456
789
C
C
OK
OK
OK
DEF
Press the OK button.
Press the 1 button.
1
OK
C
When entering the date press the C
button to correct a mistake and the OK
button to save the date when finished.
The date will be saved but not displayed.
Press the C button twice to exit.
Press OK to confirm.
Press the OK button.
3
Press the 3 button.
▲
▼
Use the UP or DOWN button to select
the melody you require. There are 5
melodies to choose from.
Press the 3 button.
Use the keypad to input the date
DD/MM/YY.
symbol
Ringer melody
To set the date
Intercom
Press the OK button.
Press the 1 button.
1
The time will now appear on the
handset.
OK
Press OK to confirm.
Use the keypad to input the time
e.g. 17.35 (24 hour clock).
C
C
Press the OK button.
OK
Press OK to confirm.
Note
Please note that the melody and volume is
emitted from the handset only. They are not
available from the base.
13
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Base settings
System Code
Your base station has a default setting of 0000
but you may want to change this.
To change base station priority
C
OK
PQRS
7
If you change your System Code keep a record
of the new number by writing it in the space
provided on page 4.
▲
▼
Intercom
Press the INTERCOM button.
C
OK
Press the 3 button.
DEF
3
Press the 1 button.
1
OLD
CODE
Enter existing code (0000 if not
changed). As you enter each digit in
turn the dash will stop flashing. When
you have entered four digits all four
dashes will then start flashing again.
NEW
CODE
Enter your new System Code. As you
enter each digit in turn the dash will
again stop flashing.
CONFIRM
CODE
14
Press the OK button. F1 will appear on
the display.
C
OK
C
OK
Enter your new System Code again.
Press the C button twice to exit.
Press the 7 button.
Use the UP and DOWN buttons to
select the base you require.
The flashing digit on the left of the
handset is the base number.
Base station priority
If you are using more than one base, you can
select which base your handset will use.
To change your System Code
Press the OK button.
Flashing -0- indicates that no base has
priority and the handset will therefore
register to the first base it finds.
C
OK
Press OK to confirm.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Using the answering machine
Before using your answering machine for the
first time you need to: set the time and date,
and switch the answering machine on.
To record your own outgoing
message (OGM)
Your On-Air 1250 Classic comes with the
pre-recorded outgoing message (OGM)
“Hello, your call cannot be taken at the moment,
so please leave your message after the tone”.
You can use this outgoing message or record
your own.
Before proceeding it is necessary to
choose which answering machine
mode you will be using. (Answer only
or Answer and record). It is possible
to record a message for both modes
although only one mode can be on at
a time.
The base stations answering machine is
shared by all handsets. There are two types of
answering machine mode:
1 Answer and record – Callers can leave you
messages.
2 Answer only – Callers will hear your
outgoing message but cannot leave any
message.
Important
The pre-recorded outgoing message (OGM)
will be deleted when you record your own
outgoing message (OGM).
Intercom
Press the INTERCOM button.
Each answering machine mode has its own
outgoing message.
FOR ANSWER AND RECORD:
PQRS
The answering machine has an incoming
message capacity of approximately 6 minutes.
7
TUV
8
Press the 8 button.
DEF
Press the 3 button.
3
You will hear a beep in the earpiece.
Speak your outgoing message.
To set the time and date
DEF
3
Please see page 13
‘To set the time and date’.
Press the 7 button.
Press the 3 button to stop recording.
Your outgoing message will be
automatically played back through the
handset earpiece.
Or
15
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
FOR ANSWER ONLY:
PQRS
Press the 7 button.
TUV
Press the 8 button.
7
8
DEF
Press the 3 button twice quickly.
DEF
You will hear a beep in the earpiece.
Speak your outgoing message.
3
3
DEF
3
To delete your outgoing messages
Intercom
Press the INTERCOM button.
PQRS
Press the 3 button to stop recording.
7
Press the 7 button.
1
Press the 1 button.
DEF
Press the 3 button.
3
Your outgoing message will be
automatically played back through the
handset earpiece.
All outgoing messages will be
deleted and the answering machine will
switch off.
Note
Note
Once you have recorded your outgoing message
the answer machine will automatically
be switched on. Remember, if the last message
recorded was the Answer only outgoing
message then the answer machine will be On
but callers will not be able to leave messages.
If you have recorded both outgoing messages
then they will both be deleted.
To adjust the number of rings
before the answering machine
switches on
To listen to your outgoing message
Intercom
Intercom
Press the INTERCOM button.
Press the INTERCOM button.
PQRS
7
Press the 7 button.
C
3
4
G HI
4
Press the 3 button.
▲
▼
Or
DEF
3
DEF
3
Press the 4 button twice.
Use the UP or DOWN button to scroll
to the required number of rings,
between 2 and 5. If 1 (Time Saver)
setting is chosen there will be 4 rings
if you have no new messages and 2
rings if there are.
For Answer only:
Press the 3 button twice quickly.
Your outgoing message will be played.
C
16
Press the OK button.
G HI
For Answer and record:
DEF
OK
OK
Press OK to confirm.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Note that you must have recorded an
answer and record outgoing message.
Note: Timesaver
If you call from another telephone and it
rings 4 times, there are no new messages.
If the call is answered after 2 rings there are
new messages to listen to.
To adjust the time allowed for
recording incoming messages
Intercom
It is possible to adjust the time
available for a caller to leave a message.
The options are 30 seconds, 2 minutes,
4 minutes and unlimited message
length. The answer machine has a total
recording time of up to 6 minutes.
Press the INTERCOM button.
C
OK
G HI
4
DEF
Press the OK button.
swer
An
To switch on answer only mode press
the ANSWER button until it flashes
green. Note that you must have
recorded an answer only outgoing
message.
To switch the answering machine
on from the handset
Intercom
Press the INTERCOM button.
For Answer and record mode:
PQRS
7
PQRS
Press the 7 button twice.
7
Or
Press the 4 button.
3
Press the 3 button.
▲
▼
Use the UP or DOWN button to scroll
to the required message length:
For Answer only mode:
PQRS
7
PQRS
7
Press the 7 button twice quickly.
DEF
1 = 30 seconds, 2 = 2 minutes,
3 = 4 minutes, 4 = unlimited length.
C
OK
Press OK to confirm.
3
Press the 3 button twice.
DEF
3
After switching on the answering
machine the appropriate outgoing
message will be played in the earpiece.
To switch the answering machine
on from the base
After recording a new outgoing
message the machine will
automatically switch itself on.
At the base:
swer
An
To switch on answer and record mode
press the ANSWER button until it is
illuminated green.
17
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
To switch answering machine off
Playing your messages
Incoming message indicator:
Intercom
Using the handset:
Press the INTERCOM button.
PQRS
7
WXYZ
9
Press the 7 button.
Press the 9 button.
At the base:
swer
An
To switch off the answering machine
press the ANSWER button until it is
no longer illuminated green.
Note
It is not possible to switch on the answering
machine when the message recording memory
is full. If you attempt to do this ERROR will
appear on the display. You must then delete
messages to enable the answering machine to
be switched on.
18
Play
If you have new messages the
button, on
the base, will flash red and an envelope icon
will appear on the display of the handset.
If there is one new message the
flash once.
If there are 2 new messages the
flash twice rapidly.
If there are 3 new messages the
flash three times rapidly.
If there are 4 new messages the
flash four times very rapidly.
Play
Play
Play
Play
button will
button will
button will
button will
If there are 5 or more new messages the
button will flash five times rapidly.
Play
Play
If you have old messages the
button, on the
base, will be lit solid red and an opened
envelope icon appears on the display of the
handset.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
To play your messages
Deleting all messages
You can only delete all messages if
there are no new messages.
If you have new messages, i.e. the
PLAY button is flashing, these will be
played first.
Play
To play your messages from the
base:
At the base:
let
De e
Press the PLAY button.
Intercom
Play
Intercom
To play old messages press the PLAY
button again.
To play messages from the
handset:
Press the INTERCOM button.
7
Press the 7 button
1
Press the 1 button.
JKL
Press the 5 button.
Press the 7 button.
All messages will be deleted.
Any new messages will be
automatically played through the
handset earpiece.
JKL
5
Press the 5 button to listen to old
messages.
Answering machine operation
during message playback
From base
Skip to next
message
Go back to
previous message
Pause/ Resume
playback
Note
When playing back a message from the
handset, the handset display will show the time
and date at which each message was left.
To record a memo message
From handset
Skip MNO
6
p
Ski
G HI
Intercom
4
Play
JKL
5
7
Exit message
playback
8
let
De e
1
It is possible to record a message
directly on to the answer machine as
a memo, which can be played back in
the same way as other messages.
Press the INTERCOM button.
PQRS
TUV
Delete current
message
At the handset:
Press the INTERCOM button.
PQRS
5
PQRS
7
Press and hold the DELETE button
until a long beep is heard.
JKL
5
JKL
5
Press the 7 button.
Press the 8 button.
Press the 5 button, you will hear a
beep in the earpiece. Speak your
memo.
Press the 5 button to stop recording.
19
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
To use call screening
VIP
VIP feature
You can decide whether to listen to
incoming messages over the
loudspeaker and answer them or let
your answer machine take the
message.
When the answering machine is
switched on, this feature allows you to
still receive calls on your handset(s)
by privileged callers who you have
given the VIP code to.
Alternatively you can choose not to
hear the callers messages.
Call screening is off by default.
When the VIP feature is switched on
your handset will not ring when a call
is received. When the caller hears the
outgoing message they can enter ✱
followed by your VIP code to make
your handset ring.
You can intercept the call at any time
and speak to the caller by pressing
the GREEN PHONE button.
Intercom
To set up call screening:
Press the INTERCOM button.
C
OK
G HI
4
JKL
To set up and change the VIP
access code
Press the OK button.
Press the 4 button.
5
Press the 5 button.
▲
▼
Use the UP or DOWN button to
scroll to either 0 to switch off or 1 to
switch on.
Intercom
(You must change the code from the
default setting of 0000 for this to
work.)
Press the INTERCOM button.
C
OK
Press the OK button.
G HI
C
OK
4
Press the OK button to confirm.
Press the 4 button.
MNO
Press the 6 button.
6
C
OK
Press the C button to return to idle.
OLD
CODE
Enter your old four digit access code.
NEW
CODE
Enter your new four digit access code.
CONFIRM
CODE
C
20
OK
Re-enter your new four digit access
code.
Press the C button twice to return
to idle.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
To switch VIP on and off
Intercom
Press the INTERCOM button.
C
OK
G HI
4
PQRS
7
▲
▼
C
Press the OK button.
Press the 4 button.
Press the 7 button.
Use the UP or DOWN button to scroll
to either 0 to switch VIP off or 1 to
switch VIP on.
OK
Press OK to confirm.
Note
In order to call you, when VIP is switched on,
your caller must follow these steps.
1) Dial your phone number.
2) Listen to the outgoing message.
3) Press the ✱ button.
4) Enter the VIP access code.
Your telephone will now ring.
21
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Remote access
You can operate your answering machine from
any external TouchtoneTM phone by phoning
your BT On-Air and entering your remote
access code.
To switch on your answering machine
from another external telephone
Having a remote access code prevents other
people from accessing your answering
machine functions without your permission.
If you forget to switch your answering
machine on you can do it from
another telephone:
Dial your telephone number and let
the phone ring. After approximately 10
rings your BT On-Air will automatically
answer, although you will hear no
message.
Important
You must change the remote access code from
the default setting of 0000 for your remote
access to function.
CODE
PQ
7
RS
To change the remote access code
Press the INTERCOM button.
OK
G HI
Press the OK button.
4
Press the 4 button.
1
Press the 1 button.
OLD
CODE
NEW
CODE
CONFIRM
CODE
To access your answering machine
from a remote phone
Enter your old four digit code (0000
if not changed).
Dial your telephone number.
Enter your new four digit code.
Start listening to your outgoing
message.
Re-enter your new code.
Your code has now been changed.
Helpline
If you are experiencing difficulty, please call
the BT On-Air Helpline on 0845 6012476.
22
Wait for the confirmation tone then
press 7.
Your answering machine will now be
switched on.
Intercom
C
At this point press the # button,
followed by your remote access code.
Press the # button.
CODE
Enter your remote access code.
A confirmation tone is heard.
You now have control of your answering
machine. Any new messages will be
automatically played.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Answering machine control
functions
Press:
To erase message being played
1
3
F
then
1
DE
To erase your outgoing message
JK
L
then
1
5
DE
To listen to your outgoing message
F
3
GH
To listen to your previous message
I
4
To erase your messages
JK
L
To replay your messages, also pause/resume playback
5
MN
To listen to your next message
O
6
PQ
RS
7
To switch Answering machine ON
3
then
5
TU
WX
YZ
9
JK
L
V
8
DE
Record new outgoing message then press
currently selected outgoing message)
3
to save (this will replace the
JK
Record a message then press
L
then
F
V
8
DE
F
TU
5
to save
To switch Answering Machine OFF
23
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Using additional handsets
and bases
Using additional handsets
and bases
Up to six handsets can be registered and
operated from any one base. This allows you
to make internal calls between two handsets
while a third is making an external call.
Registering additional handsets
If you purchase new handsets to use with your
current BT On-Air 1250, they will not be
pre-registered to a base station. You will need
to do this before you can use them.
To register a handset to a base
station (if you have not changed
the System Code from 0000)
Redial Intercom Recall
C
OK
DEF
A BC
1
2
GHI
3
MNO
J KL
6
5
4
PQRS
T UV
7
WXYZ
8
9
0
Redial Intercom Recall
C
Redial Intercom Recall
OK
C
2
GHI
3
6
5
PQRS
T UV
7
DEF
A BC
1
2
3
MNO
J KL
4
OK
DEF
A BC
1
GHI
MNO
J KL
6
5
4
WXYZ
8
9
PQRS
T UV
7
WXYZ
8
0
9
0
At the base:
Press and hold down the SKIP button
until the PLAY button starts to flash.
p
Ski
Play
let
De e
䊴
S ki
swer
An
p Skip 䊳
BT On-Air 1250
On the handset:-
Redial Intercom Recall
Redial Intercom Recall
C
C
1
1
GHI
4
PQRS
7
OK
OK
A BC
2
J KL
5
T UV
8
A BC
2
DEF
3
DEF
3
GHI
4
J KL
5
MNO
6
MNO
6
PQRS
7
T UV
8
WXYZ
C
OK
Press the OK button.
9
WXYZ
9
0
0
MNO
Redial Intercom Recall
C
1
GHI
4
PQRS
7
OK
A BC
2
J KL
5
T UV
8
DEF
3
MNO
6
WXYZ
9
0
Each handset can be registered on up to four
bases.
Each additional handset you purchase must be
registered to a base.
6
Press the 6 button.
The handset will now automatically
register with the handset number.
To check the handset is registered
press the GREEN PHONE button to
hear the dial tone.
Your handset supplied is pre-registered
(as Handset 1) to its base (as Base 1).
-2-
24
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
To register a handset to a base
station (if you have changed the
System Code from 0000)
To de-register a handset from
the base
Intercom
Press the INTERCOM button.
At the base:–
Press and hold down the SKIP
button until the PLAY button starts to
flash.
p
Ski
C
C
OK
3
CODE
Use the UP or DOWN button to select
the base number ie. 1234.
▲
▼
C
Press the 3 button then the 3 button
again –– –– –– –– will appear on the display.
DEF
Press the 9 button.
W XYZ
9
OK
CODE
Wait until the available handset
numbers appear. ie. 456. Then press
the handset number that you want.
Note
The number you save becomes the handset’s
name (ie. ‘Handset 1’).
Enter the System Code (0000 if not
changed). All registered handset
numbers are displayed.
Enter the number of the handset to be
de-registered. INIT=F6 will appear on
the de-registered handset.
Press the OK button.
Enter the System Code – – – – .
Press the OK button. F1 will appear on
the display.
DEF
3
On the handset:–
Press the OK button.
OK
C
OK
C
OK
Press the C button twice to exit.
Note
When planning to use a handset with more
than one base, we recommend that you:
• Give a number to each base (from 1-4).
• Number each handset (from 1-6).
• Register your handset(s) at base 2 (and
3 & 4 if used) using the same internal
number as at base 1.
Helpline
If you are experiencing difficulty, please call
the BT On-Air Helpline on 0845 601 2476.
25
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
General information
Guarantee
Your BT On-Air 1250 Classic is guaranteed for a
period of 12 months from the date of purchase.
Subject to the terms listed below the
guarantee will provide for the repair of, or at
BT’s or its agent’s discretion the option to
replace the BT On-Air 1250 Classic, or any
component thereof, (other than batteries),
which is identified as faulty or below standard,
or as a result of inferior workmanship or
materials. Products over 28 days old from the
date of purchase may be replaced with a
refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is provided.
Outside the 12-month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you
call the Helpline on 0845 6012476 and ask
for details of our recommended repair agents.
If you have to return your product
If the Helpline are unable to remedy your
problem they will ask you to return the
product. Pack the base station and handset
securely, preferably in the original packaging.
All parts must be returned, including line
cords, power supplies and original batteries.
(Please note that we can not take responsibility
for goods damaged in transit). Use the self
adhesive Freepost label to post your product.
If you have lost the label please call the
Helpline for instructions.
• The equipment is returned to BT or its agent
as instructed.
• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair
wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or
repair other than through approved agents.
IMPORTANT
Keep proof of posting
Make sure the Post Office give you proof
of posting.
• This guarantee does not affect your statutory
rights.
Within the 12-month guarantee period:
If you experience a problem with your
product you should contact the Helpline on
0845 6012476. Calls are charged at local
call rates. If the problem is not remedied, you
will be advised to return your product to the
Helpline.
26
Technical information
How many telephones can you have on
the line?
All items of telephone equipment have a
Ringer Equivalence Number (REN) which is
used to calculate the number of items that may
be connected to any one telephone line.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
The BT On-Air 1250 Classic (with up to 6
handsets) has a total REN of 1. Any other
instrument provided by BT may be assumed
to have a REN of 1 unless stated otherwise.
A total REN of 4 is allowed per telephone line.
(For example: if the BT On-Air Classic is used
in conjunction with three extension
telephones, each with a REN of 1, then the
total REN = 4)
Only use approved power supply item code
872101.
Switchboard compatibility
Generally this telephone may be connected to
switchboards which support tone signalling
and timed break recall. In the event of any
difficulties please consult your switchboard
service provider.
Please note this product does not support
earth recall.
Only use approved batteries item code 872102.
Recall
RTTE
This apparatus was designed in compliance
with European Council decision Number
98/482/EC relative to pan-European
connection in view to its connection on the
Public Switched Telephone Network (PSTN).
It is in conformity with Standards TBR21,
TBR38(*)ETSI 201 121.
To activate Recall
(*) Terminals integrating an analogue handset function.
This is of use when connected to
switchboards or using BT Select
Services. It is only available when a
call is in progress.
If problems arise, your supplier should be
contacted first.
When you need to use recall during
a call:-
The EC marking attests product conformity
with the essential requirements in compliance
with Directives 73/23/EC for User Safety,
89/336/EC for Electromagnetic perturbations
and 98/13/EC for Telecommunication network
access.
The manufacturer declares that the products
have been manufactured in conformity with
Annex III of RTTE Directive 99/05/EC.
Helpline
If you are experiencing difficulty, please call
the BT On-Air Helpline on 0845 601 2476.
Recall
Recall
Press the
button.
–
–
– appears on the display.
Switchboard external line
access code
When you connect your telephone to a
switchboard, you can set the switchboard’s
external line access code so that when you
make an external call using the handset
directory, redial list or preparatory dialling,
the code is automatically dialled before the
number.
27
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Enter or correct the number of digits
you dial to make internal calls to
other extensions on your switchboard.
To set the external line access code
Intercom
C
OK
Press the INTERCOM button.
C
OK
Press the OK button. F1 will appear on
the screen.
ABC
Press the 2 button.
4
G HI
Press the 4 button.
1
Press the 1 button.
2
Note
For the external line access code to be dialled
for external calls only, it is important that all
external numbers stored in your handset
directory must contain more digits than the
number of digits required to make an internal
call to other extensions on your switchboard.
This is most likely to occur when you have
local external numbers stored in the handset
directory without the area code. To overcome
potential problems ensure that all numbers
are stored complete with area code.
The access code is displayed.
C
OK
Press the OK button.
Enter or correct the switchboard
external line access code, e.g. 9.
You can enter codes up to 8 digits in
length.
C
OK
C
OK
C
OK
C
OK
Press the C button three times to exit.
Press OK to store.
To activate and de-activate the
external line access code
Press the C button three times to exit.
Intercom
Press the INTERCOM button.
To set the number of digits
C
Intercom
OK
ABC
2
Press the INTERCOM button.
G HI
C
OK
4
Press the OK button. F1 will appear on
the screen.
DEF
2
G HI
4
ABC
The number of digits is displayed.
C
28
OK
Press the OK button.
Press the 4 button.
Use the UP or DOWN button to select
0 to de-activate, or 1 to activate.
Press 2. Press 4. Press 2.
2
Press the 2 button.
Press the 3 button.
3
ABC
Press the OK button. F1 will appear on
the display.
C
OK
C
OK
C
OK
C
OK
Press OK to store.
Press the C button three times to exit.
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Wall mounting
2
1
WALL PLUG
122 mm
1 Push the base-mount
forward onto the rear
of the base.
WALL
SCREW
122mm
2 Once slotted into the rear
of the base, slide upwards
to lock into position.
If wall mounting your BT On-Air 1250 Classic,
use this guide for position.
• Make sure that you are not drilling into any
hidden wiring and check that the power
cable will reach from the mains socket to
the charger. Switch the power adaptor off at
the mains and remove the adaptor plug
from its socket.
• Drill two holes 25mm deep using a 3mm drill,
122mm apart to take the wall plugs.
• Put wall plugs into the drill holes and then
insert both screws. Leave 2-3mm between
the head of the screw and the wall. You are
now able to mount the base to the wall.
• Fit the base onto the two screws. If necessary,
tighten or loosen the screws for the best fit.
• Put the handset back in the base and switch
the power back on at the wall socket.
29
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Index
Additional handsets & bases
24
Answer machine
off
13
Delete
18
all messages
on
17
memory numbers
10
listening to messages
18
message during playback
19
remote access
22
own outgoing message
16
setting up
15
redial list
19
9
Answer mode
15
De-register
Base settings
14
Desk mounting
Base station priority
14
External line access code
Guarantee
22
26
Battery
25
5
26
charge
6
General information
low warning
6
Handsets
performance
6
de-registering
25
replace
7
registering
24
Caller Display
11
Calls
end
internal
switching off
Handset fascias
8
11
Helpline
8
7
6, 25, 27
Handset settings
12
11
make
8
receive
8
redial
9
Internal calls
Keypad beeps
Making calls
secrecy
9
Melody
13
19
transfer
30
Date set
11
Memo
Calls list
12
Messages
Call screening
20
12
8
delete
19
Call timer
8
listening via base
19
Cleaning your product
4
listening via handset
19
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
new message indicator
18
pausing playback
19
answer machine control functions
23
playback
18
switch answering machine on
22
skipping through
19
access your answer machine
8
from a remote phone
Monitor
Number memory
Remote access
22
22
Returning your product
26
10
Ringer melody
13
dial
10
Ringer volume
13
edit
10
Safety information
10
Secrecy
9
16
Setting up
5
Silent ring
13
Switchboard use
27
delete
store
Number of rings before answering
On/Off
answer machine
17-18
4
handset
8
System Code
14
monitor
8
Technical information
26
power
5
Telephone line cord
secrecy
9
Time saver
17
Time set
13
Transfer calls
11
VIP
21
Outgoing message
delete own
16
listen to own
16
pre-recorded
15
record own
15
VIP
7
20
changing the code
20
on/off
21
Volume
Paging handsets
10
earpiece
9
Pause
10
handset
12
Power supply
5
ringer
13
Preparatory dialling
8
Wall mounting
29
Pre-recorded message
15
Recall
27
Record outgoing message
15
Redial
Wall socket
7
9
delete list
9
view list
9
31
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British Telecommunications
plc’s respective standard conditions of contract. Nothing in this publication
forms any part of any contract.
Touchtone™ is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 2001.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed by: The Art & Design Partnership Limited.
Printed in Europe. On-Air 1250 Classic. Issue 2 (8/01) 1
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Quick Guide
To the answering machine functions
Handset
Function
Button combination
Record your outgoing message (OGM)
For Answer and record:
7
8
3
speak OGM
Intercom
PQRS
Switch answering machine on
TUV
DEF
DEF
3
For Answer and record mode:
Intercom
PQRS
PQRS
7
7
Intercom
Switch answering machine off
PQRS
WXYZ
7
9
Intercom
Delete all outgoing messages
Listen to outgoing messages
PQRS
7
DEF
1
3
For Answer and record:
Intercom
PQRS
DEF
7
3
Intercom
Play new messages
Play old messages
During playback:
Skip forwards
Skip backwards
Pause/Resume
Delete current message
Exit playback
PQRS
7
Intercom
PQRS
JKL
5
7
MNO
6
G HI
4
JKL
5
1
Intercom
Delete all messages
PQRS
JKL
7
1
5
Intercom
Record memo message
PQRS
TUV
7
speak memo
JKL
8
5
JKL
5
Intercom
To set the time
OK
C
ABC
1
2
1
3
enter time (24hr clock)
C
Intercom
To set the date
OK
C
C
DEF
enter date (DD/MM/YY)
On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
Base
Function
Button combination
Switch answering machine on
Play messages
During playback:
swer
An
Play
Skip Skip forwards
p S
Ski
Skip backwards
Play
Pause/Resume
Delete current message
let
De e
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