Ultralite 380 / 480 Scooter Owners Manual & Service Record Model 380

Ultralite 380 / 480 Scooter Owners Manual & Service Record Model 380
Ultralite 380 / 480 Scooter
Owners Manual & Service Record
Model 380
Model 480
Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: 01460 258100 www.electricmobility.co.uk
Issue 2: 03/08
Model 480
Model 380
Electric Mobility Euro Ltd offers these lightweight scooters for convenient indoor and outdoor use. They can be
easily and quickly dismantled for transporting in the boot of a car.
So long as your scooter is maintained and operated in accordance with this manual it should last for many
years, and provide you with freedom and independence.
Please read this manual thoroughly before using this scooter. If you have any doubts about warnings or
instructions, ask your dealer for an explanation. If at any time you feel you may not be able to control the vehicle safely, do not drive, but consult your dealer for a solution.
If you think the scooter may be damaged, do not drive it but contact your dealer for advice.
We suggest that you keep this manual in a safe place. It contains essential information on the operation of the
scooter and includes the maintenance records.
Notice
All Electric Mobility Vehicles are sold through authorised dealers. Make sure your dealer demonstrates all
the features of the product prior to, or when, it is delivered.
Warning!
This manual contains important safety notices. Please take time to read and understand them. Ignoring
them may endanger you or others.
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Ultralite 380 & 480 Scooter Owner’s Manual & Service Record
Contents
Dealer information
4
Features and layout
4
Safety information
5
Intended use
5
Safety Information
6
Controls - Dashboard
7
Controls - Driving description
8
Freewheel Device
8
Brakes
9
Seat and armrest adjustment
9
Swivel seat
9
Tiller adjustment
10
Driving the vehicle
10
Driving the vehicle - hazards
11
Transporting your scooter
12
Assembling your scooter
13
Battery charging
13
User maintenance
15
Troubleshooting guide
16
Additional safety information
16
Frequently asked questions
17
Servicing & maintenance
18
Engineers checklist
18
Guarantee & Warranty
19
Technical information regarding EMI
19
Technical specification
20
Brochure request
21
Warrantee Card - dealer information
21
Service log
23
3
Dealer Information
This is your contact number
for service and support
Dealer Stamp
Product Model Number
Serial Number
Date of Purchase
Telephone:
Email:
Owner
For product information see serial number plate on the seat post under the seat.
Manufacturer
Electric Mobility Euro Limited
Canal Way, Ilminster, Somerset TA19 9DL
Company Registration in England No. 2419231
Features and Layout
Photo shows UltraLite 480 model scooter. The UltraLite 380 is a 3 wheel version.
See the specification for differences.
Fold down backrest
Fold up / Adjustable
armrests
Battery box
Freewheel lever
(right hand side)
Charging Point
Removable front basket
Tiller Adjustment
Tiller lock
Solid tyres all round
Charger storage
compartment
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Ultralite 380 & 480 Scooter Owner’s Manual & Service Record
Safety Information
Read this manual thoroughly before driving or operating the vehicle. This handbook is applicable for
all UltraLite 380 & 480 Models.
If you have any doubt about the content of this manual phone your dealer to resolve the problem. Please read
this manual, and ensure your scooter is serviced regularly.
Within this manual there are important safety notices. They are clearly marked with the sign (left)
Make sure that you understand all these notices. If you have any doubt, phone your dealer.
© 2008 Electric Mobility Euro Ltd.
No liability is assumed with respect to the use of any information contained in this publication. While every
precaution has been taken in the preparation of this publication Electric Mobility Euro Ltd assumes no responsibility for errors of omissions nor is any liability assumed for damages resulting from the use of information
contained in this publication. This publication, as well as the operational details described herein, is subject to
change without notice.
Intended use of the vehicle
This vehicle is designed for use by adults with a disability (up to the maximum recommended weight) who
require a robust, comfortable and transportable scooter that is ideal for indoor use as well as shopping and
other visits. UltraLite scooters have been specifically designed to be quickly and easily disassembled for
transportation by car.
The scooters are intended for use in the home, and for shopping areas and trips on reasonably paved areas.
Never ride up or down kerbs or obstructions higher than that in the Technical Specification Sheets.
Users could endanger themselves and others if they are not capable of driving this scooter safely. Dealers will
advise on the most suitable vehicle from the Electric Mobility range, but it is up to users to ensure that they
have the manual dexterity to drive the vehicle, adequate sight and hearing to perceive danger in time, and can
at all times operate the scooter safely in the expected conditions. If in doubt we suggest you consult a
healthcare professional or your nearest dealer for advice on the most suitable scooter for your particular
condition. Users should also regularly assess their ability to operate their vehicle safely.
The UltraLite 380 & 480 scooters have small wheels to enable easy transportation; they should not be used on
uneven surfaces or slippery grassy areas.
5
Safety Information
General Warnings
Warning ! The operation of scooters can endanger the life of the driver or third parties. Any driver should
always be fully capable of operating this vehicle safely.
Warning ! Sitting for long periods may increase the chance of thromboses or pressure sores. Users prone to
such conditions are advised to take medical advice.
Warning ! The UltraLite 380 & 480 model scooters have been designed and tested for drivers up to 18 stone
or 250 lbs or 115 kgs. This weight should never be exceeded.
Warning ! Front Basket. The basket mounted on the front has a weight limit of 10 lbs or 4.5 kgs. Do not
exceed this as it could affect steering. Do not carry or attach anything to the handlebars or controls
as this could affect the driving safety.
Warning ! Passengers, even children, should never be carried.
Warning ! Electromagnetic interference may affect the driving of this scooter:
• Do not operate devices such as CB radios or mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as television and radio stations.
If your vehicle ever starts to operate by itself switch it off and report this to your Dealer.
Warning ! The operation of any scooter may affect sensitive electronic circuits such as alarm systems or
automatic doors in shops.
Driving
Warning ! Freewheel device Before getting on the scooter, always check that the freewheel lever is in the
"Drive” Position. When the lever is in the Freewheel position there is no braking and the scooter
could run down a slope and cause injury or even death.
NEVER SIT ON THE SCOOTER WHEN IN FREEWHEEL.
Warning ! Damage Before driving off check the scooter for damage, particularly that which might affect the
steering, or the attachment of the rear part to the front of the scooter.
Warning ! Correct Assembly Before driving off always check the rear part is correctly assembled to the front
of the scooter and the tiller is upright.
Warning ! Battery Charge Before driving off always check the battery indicator. If you are in any doubt,
ensure all the batteries are fully charged before starting on a journey.
Warning ! Slopes On steep slopes the scooter could topple over. Never drive or turn across a slope. Never
drive on slippery or icy slopes. Never back down a slope as your scooter could tip over backwards.
If you are not comfortable with the hill gradient, consider an alternative route.
Warning ! Kerbs Because of the UltraLite has small wheels for ease of transportation, it should not be driven up
or down kerbs as this may cause the scooter to topple. Avoid kerbs and use access ramps wherever
possible. If you have to climb or descend a low ( less that 2”) kerb, always tackle it straight on.
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Ultralite 380 & 480 Scooter Owner’s Manual & Service Record
Warning ! Speed Turning at maximum speed might cause the scooter to topple over. Always slow down for turns.
Warning ! Stopping If the scooter stops suddenly when turning, the scooter might topple. Try not to brake
when turning.
Warning ! Leaning Over Do not lean sideways, as this could cause the scooter to topple.
Warning ! Escalators Never drive this scooter onto an escalator as this could cause toppling and severe injury.
Warning ! Roads UltraLite scooters are not for use on roads, apart from crossing roads at designated places.
Warning ! If the vehicle is left out in the sun, surfaces could become extremely hot. Always try to park the
vehicle in the shade.
Warning ! This vehicle is not suitable for use as a seat for an occupant when in a motor vehicle.
Controls - Dashboard
Before driving your vehicle it is important to familiarise yourself with the controls. Do not attempt to drive the
vehicle before reading the rest of this Handbook.
2
1
3
4
Finger control lever
- reverse
Finger control lever
- forward
Dashboard Description
1.
Horn: Press the button on the left hand side and the horn will sound. Release and the horn will cease.
2.
Battery Indicator: This instrument shows the level of charge in the batteries. When in the green area the
batteries are fully charged. When in the yellow area the batteries need recharging and when in the red area
the batteries urgently need recharging. Note: When the vehicle is climbing a steep incline or starting off,
the level may drop momentarily; this is normal.
3.
Ignition Switch: The ignition key switches power to the vehicle. Remember to remove key when not in
use. Do not leave the ignition on when not in use, especially when charging the vehicle.
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Speed Control: This controls the top speed of your scooter. When the knob is turned anticlockwise to the
left, this is its slowest speed, marked by a tortoise. As the knob is turned to the right the speed will
increase to a maximum, marked by a hare. Set the speed before you move off. Do not adjust the speed
control dial when the vehicle is moving.
4.
Charging Point: The charging point is situated on the front left hand side of the battery box (see charging
Battery Charging section for further instructions).
Controls - Driving Controls/Accelerator
Finger control
To operate, turn on the ignition.
Pull the right hand lever towards you and the machine moves forward. The more you pull the lever the faster
the scooter goes. To brake, release the lever. Again the faster the lever is released the quicker you will stop.
To reverse, pull the left lever towards you. Do not pull both levers at once.
Note. The controls can be changed for customers with a left-hand bias. Please contact your local dealer.
Freewheel Device
When the vehicle is switched off the brakes are automatically engaged. This is called “Failsafe Braking”.
Also, if the batteries are flat, the brakes are applied. There may be occasions where you may wish to
move the vehicle without power. To do this there is a Freewheel Device fitted.
The Freewheel device allows the vehicle to be pushed without power. To activate, first locate the lever. When
standing behind the scooter, it is located on the right hand side of the rear of the vehicle - See Illustration.
•
•
•
•
Make sure the ignition is switched off.
Move the lever down. The vehicle can now be pushed in Freewheel.
Move the lever up to engage drive. The vehicle is now braked. This is the normal operating position.
IF YOU ARE NOT COMPLETELY SURE OF THIS FEATURE CONTACT
YOUR DEALER BEFORE OPERATING THE SCOOTER.
Push the lever FORWARD to enable the vehicle to be moved
without power. Braking is disabled. NEVER sit on the vehicle
with the lever in this position.
Pull the lever BACK to the lower position. This is the normal
operating position. The brakes are enabled, and the vehicle can
only operate with the lever in this position.
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Ultralite 380 & 480 Scooter Owner’s Manual & Service Record
Brakes
There are two braking systems. The first works with the finger controls. When the finger control is released the
scooter will automatically brake and bring the scooter to a stop. When the scooter stops the automatic
handbrake will engage. This will stop the vehicle rolling forward or backward. When you start the handbrake will
automatically disengage. If the battery should go flat the brakes automatically engage. Note that even when
freewheel is selected, a secondary braking system is applied automatically to limit the maximum speed. You
may notice this system when moving the scooter in freewheel.
Warning! If the freewheel device is in “freewheel” the braking is disabled. Never select the freewheel
device if the scooter is on a slope or could be pushed onto a slope.
Seat and Armrest Adjustment
Lift armrests up
for access
When getting seated on the scooter lift the armrest
up. When riding always have the armrest in the down
position. Avoid pinching fingers as you lower the
armrest.
If you require more room in the width of the seat
undo the black knobs as shown. Slide the armrests
in or out to suit. Tighten both knobs to clamp. (One
on each armrest). To ensure that the user is sitting
centrally, the armrests should always be adjusted
to be equidistant from the centre of the seat.
Adjust knobs to suit
Warning! Always check the knobs are tight before driving the scooter.
Swivel seat
This allows easy access
1. To operate, locate the release lever under the seat.
2. Pull the lever up and the seat will release allowing it to rotate.
3. Release the lever and the seat will lock automatically.
Warning! Do not use this device if the vehicle is on a slope. Always check the seat is locked in the
forward position before driving the vehicle.
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Tiller Adjustment
The tiller can be folded down for
transporting. Rotate the knurled knob
anti-clockwise sufficiently for the
retaining serrations to allow the tiller
to move. Lower the tiller so that it is
in its lowest position.
Rotate the knurled knob clockwise
and ensure that it is tight and the
retaining serrations are fully engaged. Engage the tiller steering lock by pushing upward so the bolt engages in
the hole and then rotate the bolt until it is locked in position.
The tiller can be adjusted to achieve a comfortable driving position. Rotate the knurled knob anti-clockwise sufficiently for the retaining serrations to allow the tiller to move. Adjust the tiller so that your driving position is safe
and comfortable. Rotate the knurled knob clockwise and ensure that it is tight and the retaining serrations are
fully engaged. Ensure that the tiller steering lock is disengaged and the tiller can be steered freely.
Adjust the tiller to suit your driving position, ensuring the tiller is firmly locked in place before driving off.
Warning! Before driving, always check that the tiller is securely in the upright position and that the tiller
steering lock is disengaged. Safe steering may be impossible if you do not !
Driving the Vehicle
Warning! Read this before driving the vehicle!
Whether or not this is your first mobility vehicle, please read these guidelines as all vehicles differ.
Failure to do this may cause damage to yourself, a third party or the vehicle.
1.
Before you set out, do check the weather forecast. We suggest that you make sure you are wearing
suitable clothing, whether your journey is long or short.
2. If you are taking medication check with your doctor or physician that your ability to control the vehicle
will not be impaired and do not drink alcohol and drive.
3. Only use the vehicle for the purpose its intended for. Do not drive through water or on slippery surfaces; do not transport more than one person; do not tow other vehicles or carry excess weight.
4. Before getting onto your scooter, check the freewheel lever is not in the Freewheel position
5. Check the battery charger is disconnected.
6. Check the two halves of the chassis are properly assembled. (see assembly instructions)
7. Check you have adjusted the seat as instructed in this manual – get comfortable
8. Set the speed control knob to a low setting.
9. Make sure the way ahead is clear.
10. Switch on the vehicle. Check the battery level indicator is in the green area.
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Ultralite 380 & 480 Scooter Owner’s Manual & Service Record
11. Pull in right hand lever slowly. The vehicle will now move off. The more you pull the lever in the faster
the vehicle will go.
12. To brake, release the lever. If you become unsure or feel unsafe release the lever immediately.
13. As you get accustomed to the power you can increase the speed.
Driving the vehicle - hazards
Warning! Before driving the scooter you should be aware that, under certain circumstances it could
become unstable and tip over. Your scooter has been designed to operate on paved, even surfaces and
should not be used on rough terrain.
1.
Getting on and off the vehicle: When getting on make sure that the vehicle is on level ground, and not
in freewheel mode. Ensure that the armrests are secure. When getting off, park on level ground, turn off
the ignition and remove the key before leaving your seat. Make sure you get off the vehicle in a safe area.
2.
Tiller Position. Drive with the tiller in an upright position that feels comfortable with the controls in easy reach.
3.
Kerbs and Obstacles: Try to avoid kerbs and obstacles. Never ride up or down kerbs or obstructions
higher than that in the Technical Specification Sheets. Always tackle obstacles head on. Always try to
avoid crossing a slope. If you have to cross a slope, take great care to avoid tipping. Never make sharp
turns on slopes. Note that the anti-tip rollers at the rear of the scooter may contact the kerb as you
descend; this is normal.
4.
Hills & Slopes: Going Up Hill. Lean forward when going up. Make sure you have enough speed to
climb the slope. Do not stop or turn the vehicle around. If you have to turn while climbing an incline,
keep going until you reach a level area. If you have to start on an incline, lean forward and apply power
slowly – do not start and stop. If you are not comfortable about tackling a gradient, consider an alternative
route. Note: Always check that the battery level is high; going up hill takes a lot of energy. If the level drops
too low the vehicle will cut out leaving you stranded.
5.
Hills & Slopes: Going Down Hill. Lean back in the seat when going down, and turn the speed
control dial to low. If you are not comfortable about tackling a gradient, consider an alternative route.
Try to avoid crossing slopes – always try to drive straight up and down the slope.
NEVER BACK DOWN A SLOPE!
6.
Turning: Slow down and look in the direction you are travelling – If there is a blind corner sound the horn.
7.
Bad Weather: If it is snowing or icy stay at home! Remember that ice, snow and slippery surfaces such
as manhole covers, wet grass and drains could affect braking and steering. Use caution at all times.
8.
Tyres: Your vehicle is fitted with solid tyres which will not puncture. Should they become damaged they
should be replaced by your dealer. Do not attempt to replace them yourself.
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Transporting your Scooter
Warning! Dismantling the scooter involves lifting and handling heavy parts. Weights are given in the
Technical Specification; consider if you need help in handling parts before you try to lift them.The UltraLite
Scooter has been designed to be easily dismanted and stowed in a car. Contact your dealer for advice on
how best to transport you scooter in your vehicle.
Warning! Pinching or Crushing. Be careful to avoid being pinched or having your hands crushed when
lifting or handling parts. Wear gloves whenever possible.
Warning! This vehicle is not suitable for use as a seat for an occupant in a motor vehicle.
To transport your scooter you will need to dismantle it. Follow these instructions. Do not attempt this unless
you are capable of lifting 13 kg or 29 lbs. You are advised to wear gloves .
1.
2.
3.
Lift off the front basket
Remove the seat by lifting it off the seat post while lifting the seat leaver. A small rotation is sometimes
necessary to free the seat.
Undo the butterfly catch (see picture) Remove the battery box and stow carefully in the vehicle.
Butterfly catch
4.
5.
6.
7.
8.
9.
Chassis
release
catch
Lower the tiller to its
horizontal position and secure
using the knurled knob
Lock the tiller steering.
Pull back the chassis
release catch, (see picture)
Gently separate the front
chassis from the rear, by
lifting the front part by the
seat post and taking care
not to contact the seat post
top. (see picture)
Stow the chassis front and rear parts and seat into the boot of the vehicle using the lift handles provided.
Ensure that all parts are secure so that they cannot move while diriving.
Warning! Do not lift the rear chassis with the batteries still fitted - back injury may result!
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Ultralite 380 & 480 Scooter Owner’s Manual & Service Record
Assembling your Scooter following Transportion
Warning! Assembling the scooter involves lifting and handling heavy parts. The UltraLite Scooter has been
designed to be easily assembled. Your dealer should advise you on the best way to assemble your scooter.
Warning! Pinching or Crushing. Be careful to avoid being pinched or having your hands crushed when
lifting or handling parts. Wear gloves whenever possible.
Warning! Never unload your scooter on sloping or uneven ground. It could run down the slope and
injure someone.
After removing your scooter from a vehicle and placing it on level ground, assemble it as follows:
1.
2.
3.
4.
5.
6.
Manoever the front part to join the rear chassis, carefully aligning the pins so that they are postioned
over the rear cups and press down on the front chassis until it clicks into place.
Check that the chassis release catch is in the locked postion and that the two halves are securely
locked together.
Refit the battery box ensuring it is correctly in position, and secure using the butterfly catch.
Tiller adjust the tiller into an upright position. Release the tiller lock.
Lift the seat and install on the rear chassis ensuring it is fully engaged, and does not rock or rotate.
Driving adjust your seat and tiller to a comfortable driving position.
Finally check the scooter is not damaged and it is properly assembled. You are now ready to drive the scooter away.
Battery Charging
Warning! When charging batteries NEVER smoke, or do this in a place where there are naked flames
such as gas-fired heaters as, under exceptional circumstances, batteries may give off gases that could
ignite and explode. Always make sure that battery box is not damaged.
Warning! When charging batteries NEVER connect or disconnect the charger while it is still connected
to the mains.
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The charging socket is located on
the front of the battery box. Rotate
the protective cover and push in
the plug. When the vehicle is
charged remove the plug, and
refit the protective cover to keep
the water out.
The battery charger has a small
indicating lamp. When the charger
is connected and switched on the lamp will show red. When the battery is charged the lamp will change to green.
Always ensure that the lamp shows green before switching off and disconnecting the charger at the mains.
Correct battery charging prolongs the life of your batteries.
Connection Instructions
When you receive your vehicle the batteries are only partially charged – always fully charge them before use
preferably over-night. Always fit the full set of batteries before charging.
1.
2.
3.
4.
5.
6.
7.
Place your machine in an area that is dry and well ventilated. Make sure a power point is nearby.
Check the vehicle is switched off and the key removed.
Check the mains switch is off. Never connect or disconnect the charger with the mains on.
Connect the charger to the charging point as above. Note that the battery can also be charged
when removed from the scooter.
Connect the mains plug and switch on the charger.
The power illuminates red when charging. The charger lamps change to green when fully charged.
Switch off the mains and remove the plug from the battery when fully charged. Do not leave the
charger plugged in with the power off. This will gradually discharge your battery.
The batteries are the lifeblood of your vehicle. Their characteristics can change depending on charging,
temperature, usage and other factors. Listed below are guidelines to prolong battery life. Batteries are
expensive to replace – it is wise to look after them. Batteries are heavy – make sure you always lift them correctly
1.
2.
3.
4.
5.
6.
7.
After using your vehicle always charge it at the end of the day even after a short journey.
If you do not use your vehicle for a prolonged period, place it on charge once a week, overnight.
Always use the correct charger with the correct batteries.
If the batteries have been flat for a long time (about 2 months) it is recommended you contact your
dealer before charging
Do not charge the vehicle in the open - it may rain and the battery charger is not waterproof.
Keep the vehicle in a well-ventilated area and away from any naked flame.
Do not part charge the batteries. Allow the charger to complete its cycle.
Warning! If one or both batteries are damaged they could heat up when charging and, in an extreme
case, explode.
Notice Return your unserviceable batteries to your supplier or ensure they are disposed of in accordance
with the environmental regulations applicable at the time.
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Ultralite 380 & 480 Scooter Owner’s Manual & Service Record
User Maintenance
Daily or before use
It is important for safety that you carry out the following checks before use.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Visually check the machine for damage.
Visually check the tyres for damage.
Check the steering moves freely.
Check that the Tiller is secure and that the Tiller rotation knob is tight.
Check that the Tiller lock is not engaged.
Check the front chassis is securely attached to the rear chassis.
Check that the Seat is located correctly and locked.
Check the armrests are secure and the knobs are tight
The Battery should be fully charged.
Ensure the front basket is secure.
Keep your vehicle clean by washing with a sponge and soapy water - never use a hose.
Important - Possible faults
As you get used to your vehicle you will get a feel for how it behaves. If something feels unusual, for instance
the vehicle does not accelerate or brake smoothly; the brakes are not holding on a slope or the steering feels
different, contact your dealer immediately and explain to the engineer exactly what the problem is.
Disposal
Contact your dealer for advice before you consider disposing of your scooter. They will be aware of the
environmental regulations in force at the time and will assist you to meet the applicable environmental legislation.
Carrying Weight on the Vehicle
Front Basket The basket mounted on the front has a weight limit of 10lbs (4.5kgs). Do not exceed this as it
could effect the steering.
Handlebars Do not carry or attach anything to the handlebars. Anything attached to the handlebars will affect
the control of the vehicle.
Floor Area Do not use the floor area to carry things. They might fall off, or obstruct your movement.
Modifications Unauthorised modifications could result in injury or permanent damage. Such modifications will
invalidate any guarantees.
Other Items Only fit approved products or Accessories.
Child Safety
This product is designed to be operated by adults. Children should not be allowed to tamper with the controls or
play on the vehicle.
Do not carry children as passengers. The product is designed for single person use only.
Keep all packaging well away from children. They could be harmed.
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Troubleshooting Guide
This table is a guide to fault finding. The fault may be a simple fix. If you have any doubts phone your dealer.
Symptom
Solution
• Scooter does not move.
when power is switched on.
•
•
•
•
• Steering is loose or wobbly when driven.
• Check for tyre damage or punctures.
• Damaged steering - contact dealer.
• Loose seat - contact dealer.
• Vehicle behaves erratically when driven.
judders or cuts out ?
• Possible electronic problems - contact dealer.
• Short Range
• Check tyres for damage.
• Check batteries are fully charging.
• Check vehicle moves easily in freewheel.
Batteries flat - check level.
Is the charger connected?
Freewheel is engaged.
Freewheel has been selected while power is on
Ensure freewheel is not selected; switch off and
on. NB the horn may sound in a series of beeps
indicating that freewheel has been selected.
To save the batteries, the scooter controller has a sleep mode which is activated if the scooter is not used but left
switched on for some time. To reset, switch the scooter off and then on again.
Diagnostic Table
Your scooter controller provides diagnostic information by sounds or “bleeps”. If there is no problem when you
switch on, the controller will remain silent. Should a fault be detected the bleeps will sound – see below:
Type of Sound - Bleeps
Indicated Fault and Corrective Action
• Slow beeping
• Engager pot fault (consult your dealer).
• Rapid beeping
• Batteries Low or Battery connection fault.
• Freewheel engaged.
• Continuous sound
• Charger connected (maybe switched off or on).
Your dealer is there to help you but they can only do this if you give them as much information as possible.
Remember correct information will get the problem fixed quicker and save you money. Phone the dealer and
explain exactly what the problem is, recounting as much detail as possible including the indicated faults.
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Ultralite 380 & 480 Scooter Owner’s Manual & Service Record
Frequently Asked Questions
I want to transport my vehicle in a car.
The UltraLite scooters are designed to be dismantled to make it easier to load them into a car. There are
various techniques. It depends on what type of vehicle you own and your physical capability. Make sure your
dealer has demonstrated the easiest way of doing this.
Can I fit weatherproofing such as a canopy ?
No, the UltraLite scooters are too small to have canopies as they can adversely affect stability and handling.
How long will my batteries last ?
This is a difficult question as it depends on many factors. The life of a battery depends upon the number of cycles
the battery goes through, the peak loads and on the conditions of use. Some general advice about battery care:
• Keep it charged, and do not let the battery run completely flat.
• Ensure all you battery is fully charged at the end of the charging cycle
• Batteries may not perform as well in very cold weather.
• Change your battery if you find it is not performing as well as new.
Care can prolong the life of the batteries but remember that, in time, all batteries will fail to perform to specification.
What range can I expect ?
The generally expected range is about 13 km or 8 miles, see Technical Specification sheet. However, range can be
affected by many things such as:
• Temperature. Cold weather can reduce the output of the batteries.
• Type of terrain. Obviously climbing hills takes more energy than driving on the flat.
• Weight of the person.
• The condition and charge of the batteries.
• Faulty or old batteries or a
• Faulty charger
Important Rule: Always use the correct charger with the correct batteries and ensure all batteries are charged before
you start out.
How long should I keep my vehicle before I change it?
It is important that the vehicle you have suits your needs and abilities. Your Ultralite 380 & 480 model scooter
should serve you well for many years but change it if at any time you feel it no longer meets your needs.
Consult your dealer on the condition of your vehicle and remember vehicles of any type become more
expensive to maintain the older they get.
Additional Information
If you lose your Owners Manual, replacement copies are available from:
Electric Mobility Euro Ltd. Canal Way, Ilminster, Somerset, TA19 9DL Telephone: 01460 258100
If you are visually impaired, please contact the Company to discuss your requirements. However, you should
not drive a vehicle in a public place if you cannot see well enough to ensure your own, and others safety.
Each vehicle comes with a copy of the BHTA Highway Code. Please make sure you read it. Telephone BHTA
on 02077 022 141 for a new copy. Important note on the BHTA Highway Code: On page 3 of the Code
under “Consider Investing in a mobile phone” Read the section of this manual under “Safety Information”. If in
doubt contact your dealer. For Information regarding other Electric Mobility products contact your dealer or log
on to the Electric Mobility Website www.electricmobility.co.uk
17
Servicing and Maintenance
1.
This vehicle is designed for minimum maintenance. However it is recommended that your vehicle is
serviced at least once a year, by an approved Electric Mobility Dealer. If the vehicle is used constantly we
recommend a twice yearly maintenance.
2.
Ensure the engineer stamps the Service Log (page 23) on completion for all servicing carried out on
this vehicle. Keep all receipts for servicing and repairs with this handbook. This may add value when selling
the vehicle.
3.
When the vehicle is due for its annual service make sure you report any concerns you have,
preferably when you book the service (See points to look out for below).
4.
On completion of the service, always test the vehicle before the engineer leaves and make sure you
are satisfied with the work carried out.
Points to look out for:
• Are there any strange noises from the wheels or does the frame creak when going over rough ground?
• Is the battery charging up correctly - is the “full” charge green light on after charging?
• Is the steering tight or is it loose when turning? Is there any play in the steering?
• Has anything come loose?
• Does the vehicle perform as well as it did when it was new?
• Are there noises or rattles that were not there before?
• Are there any signs of damage or cracking?
Engineer’s Checklist for UltraLite 380 & 480 Models
Obtain all comments from the customer on the condition and serviceability of the scooter and then complete
an Initial diagnostic road test. Record all defects to be corrected. Now check, test and complete the following:
• Wheel bearings wear and lubricate
• Motor brush wear and speed check
• Wheel alignment and tracking
• Electromagnetic brake operation
• Speed dial works correctly
• Freewheel operation
• Hi/Low speed selection works correctly
• Frame for damage or cracks
• Wear or damage to tyres or wheels
• Front and rear chassis attachment points for
corrosion, wear or damage
• Bodywork fixtures for damage, or cracking
• Throttle play and adjustment
• Battery box contacts & signs of corrosion
• Check all cables for damage, abrasion, corrosion
and that screening is intact. Replace as necessary
• Steering bearing (adjust as required)
• Tiller adjustment - functioning, wear and damage
• Seat mounting for wear or damage
• Revolving seat mechanism locates correctly
• Handlebar alignment
18
• Corrosion check, repair or protect as necessary
• All operational controls work correctly
• Battery condition and charger operation
• Tighten all nuts & bolts
Correct all defects found and determine if the vehicle
is roadworthy.
• Final road test
• Clean vehicle
• Customer road test
Ultralite 380 & 480 Scooter Owner’s Manual & Service Record
Guarantee and Warranty
Lifetime Frame Guarantee
Electric Mobility Euro Ltd guarantees the frame of its vehicles to be free from defect in materials and workmanship
under normal use as described in this document for the lifetime of the vehicle. Should a defect in materials or
workmanship appear, Electric Mobility Euro Ltd, will repair, or at its option, replace the frame to the original owner.
One Year Limited Warranty
Electric Mobility Euro Ltd warrants its products against defects in material and workmanship for a period of one year,
providing the products are properly assembled, operated and maintained in accordance with the vehicle Owners
Manual. This limited warranty is limited to the original purchaser. This limited warranty commences on the date of the
original retail purchase or original use, whichever occurs first, providing the warranty card is fully and correctly filled out
and returned to Electric Mobility Euro Ltd Customer Service Department within 15 days from receipt of product. If a
defective part appears within the stated limited warranty period and the purchaser has given Electric Mobility Euro
Limited immediate notice the Company will repair the part or at its option replace the part with a similar part. No
allowance will be made for repairs to any equipment without the expressed written or verbal approval of Electric
Mobility Euro Limited. Any description, specifications, samples, models, bulletins or similar materials used in connection
with the sales of Electric Mobility Euro Limited products are for the sole purpose of identifying the equipment and are
not to be construed as expressed warranties. This limited warranty applies only to the original purchaser of the equipment and is not transferable. Electric Mobility Euro Ltd shall not be liable for special, indirect or consequential damage.
Electric Mobility Euro Ltd’s liability on any claim of any kind including negligence for any loss or damage arising out of,
connected to, or resulting from the order of the performance thereof the design, manufacture, sale, delivery, resale,
direction and instructions, inspection, repair or use of any equipment covered by or furnished by, under this order, shall
in no case exceed the price paid by the purchaser for the equipment. This limited warranty does not cover normal
maintenance service, or periodic adjustments necessitated by use of wear. Under no circumstances will charges for
labour, consequential damage or repair expense be allowed after 30 days from receipt of product.
Technical Information Regarding EMI
Important Technical Information regarding Electromagnetic Interference (EMI)
The intensity of interference from electromagnetic energy is measured in volts per meter (v/m), which refers to the
strength of the electrical source (voltage) as it relates to the distance away from the object being considered (in
meters). Resistance of a scooter/wheelchair to certain EMI intensity is commonly called its “immunity level”. 20
volts/meter is a generally achievable and useful immunity level against interference from radio wave sources (the
higher the immunity level, the greater protection).
Your scooter has been tested and found to meet the required immunity level from Electromagnetic Interference
(20v/m): the recommended density of interference from electromagnetic energy.
Warning! Even with the immunity level of 20 volts/meter, certain precautions must be followed to ensure your
scooter/wheelchair will not be affected by outside electromagnetic sources.
• Do not operate devices such as CB radios or mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as television and radio masts.
• Note you may experience interference when close to ambulance or fire stations.
If your vehicle starts to operate by itself switch it off and report this to your Dealer.
19
Technical Specification - Ultralite 380 Model
Wheelchair type class
Department of Transport class
Overall dimensions fully assembled
Dimensions seat removed tiller folded
Mass (weight) including batteries
Battery voltage and capacity
Mass (weight) of battery pack
Type of seat
Mass (weight) of seat
Mass (weight) of front section
Mass (weight) of rear section
Wheel size
Type of tyres
Tyre pressures normal
Tyre pressure maximum - not to be exceeded
Maximum speed
Minimum braking distance from maximum speed
Range on full charge and flat ground
The turn-around width
The maximum safe slope
The maximum climbing ability facing upwards
Ground clearance
Maximum obstacle climbing ability
Maximum safe descendable kerb height
Class A, B or C
Class 1 2 or 3
length x width x height mm (in)
length x width x height mm (in)
kg (lb)
volts and ampere hours
kg (lb)
kg (lb)
kg (lb)
kg (lb)
front/rear mm (in)
Type
front/rear p.s.i. (bar)
front/rear p.s.i. (bar)
km/h (m.p.h.)
metres
km (miles)
m (ft)
Degrees of slope
Degrees of slope
mm (in)
mm (in)
mm (in)
Class A for most terrains
Class 2 for most terrains
960 (38) x 510 (20) x 850 (33)
960 (38) x 510 (20) x 480 (19)
37 (81)
2 x 12v 12ah
10 (22)
Swivel seat with adjustable width
7.3 (16)
9 (20)
11 (24)
200 x 50 (8 x 2)
Solid puncture proof tyres
Not applicable
Not applicable
6 (3.8)
1.6
13 (8)
1.62 (5.4)
6˚ - do not exceed the scooter may topple
6˚
60 (2.5)
40 (1.5)
40 (1.5)
Technical Specification - Ultralite 480 Model
Wheelchair type class and
Department of Transport class
Overall dimensions fully assembled
Dimensions seat removed tiller folded
Mass (weight) including batteries
Battery pack voltage and capacity
Mass (weight) of battery pack
Type of seat
Mass (weight) of seat
Mass (weight) of front section
Mass (weight) of rear section
Wheel size
Type of tyres
Tyre pressures normal
Tyre pressure maximum - not to be exceeded
Maximum speed
Minimum braking distance from maximum speed
Range on full charge and flat ground
The turn-around width
The maximum safe slope
The maximum climbing ability facing upwards
Ground clearance
Maximum obstacle climbing ability
Maximum safe descendable kerb height
Class A,B or C
Class 1 2 or 3
length x width x height mm (in)
length x width x height mm (in)
kg (lb)
volts and ampere hours
kg (lb)
kg (lb)
kg (lb)
kg (lb)
front/rear mm (in)
type
front/rear p.s.i. (bar)
front/rear p.s.i. (bar)
In km/h (m.p.h.)
metres
km (miles)
m (ft)
Degrees of slope
Degrees of slope
mm (in)
mm (in)
mm (in)
Class A for most terrains
Class 2 for most terrains
1020 (40) x 510 (20) x 850 (33)
1020 (40) x 510 (20) x 480 (19)
41 (90)
2 x 12v 12ah
10 (22)
Swivel seat with adjustable width
7.3 (16)
13 (29)
11 (24)
175 x 50 (7 x 2) front / 200 x 50 (8 x 2)rear
Solid puncture proof tyres
Not applicable
Not applicable
6 (3.8)
1.4
13 (8)
1.62 (5.4)
6˚ – do not exceed the scooter may topple
6˚
50 (2)
40 (1.5)
40 (1.5)
Due to a policy of continual improvement Electric Mobility Euro Ltd. reserves the right to change the specification
without prior notice.
20
Ultralite 380 & 480 Scooter Owner’s Manual & Service Record
Brochure Request
Do you have a friend or colleague that would be interested in an Electric Mobility product?
If so cut out this coupon and send it to the address shown on the back of the manual.
My Dealer’s Company name is:
Please can I have a free no-obligation home demonstration.
Please send me a brochure of the range of products.
My friend’s name is:
My friend’s address is:
County:
Postcode:
My friend’s telephone number is:
If you are visually impaired, please contact the Company to discuss your requirements. However, you should
not drive a vehicle in a public place if you cannot see well enough to ensure your own, and others safety.
Postage will be paid by: Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA
Dealer Information - Warranty Card
This section is to be filled out by the Dealer and sent to Electric Mobility Euro Ltd.
Dealer:
Product Description:
Serial No.:
Invoice No.:
Customer Name & Address:
County:
Postcode:
Telephone No.:
Date received at Dealers:
#
Postage will be paid by: Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA
21
#
Electric Mobility Euro Ltd.,
FREEPOST (SWBI 1045),
Ilminster,
Somerset,
TA19 9ZA
Electric Mobility Euro Ltd.,
FREEPOST (SWBI 1045),
Ilminster,
Somerset,
TA19 9ZA
Service Log
Notice for the Service Engineer.
Please make sure this part is stamped and dated after each service.
Dealer stamp - 1st Service
Dealer stamp - 2nd Service
Dealer stamp - 3rd Service
Dealer stamp - 4th Service
Dealer stamp - 5th Service
Dealer stamp - 6th Service
Dealer stamp - 7th Service
Dealer stamp - 8th Service
23
Ultralite 380 / 480 Scooter
Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: 01460 258100 www.electricmobility.co.uk
E. and O.E. Issue 2: 03/08
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