IBM xSeries 135 appliance server User’s Reference

®
xSeries 135
User’s Reference
IBM xSeries 135
User’s Reference
IBM
Note:
Before using this information and the product it supports, be sure to read the general information in Appendix B,
“Product warranty and notices,” on page 139.
Second Edition (August 2001)
© Copyright International Business Machines Corporation 2001. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with
IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Introducing the xSeries 135 appliance server . . . . . . . . . . . . . . . . . . . 1
Notices and statements used in this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Reliability, availability, and serviceability features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software on the xSeries 135 appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The IBM xSeries 135 model 8654 appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Controls and indicators on the model 8654 appliance server. . . . . . . . . . . . . . . . . 6
The IBM xSeries 135 model 8672 appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Features and specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Controls and indicators on the model 8672 appliance server. . . . . . . . . . . . . . . . . 9
Turning on the appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Turning off the appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Standby mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
© Copyright IBM Corp. 2001
Chapter 2. Arranging your workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glare and lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Air circulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical outlets and cable lengths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 3. Configuring your appliance server. . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the initial Internet protocol (IP) address . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the initial IP address using Appliance System Manager . . . . . . . . . . . . .
Setting the initial IP address in a command line. . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the initial IP address using the Advanced Appliance Configuration Utility
Setting the initial IP address using a diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing default passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Supplementary CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Configuration/Setup Utility program for the xSeries 135. . . . . . . . . . . . . .
Starting the Configuration/Setup Utility program . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration/Setup main menu choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting the SCSISelect utility program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SCSISelect menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 4. The Advanced Appliance Configuration Utility . . . . . . . . . . . . . . . . .
Installing and starting the Advanced Appliance Configuration Utility . . . . . . . . . . . .
Using the group functions to manage your appliance servers . . . . . . . . . . . . . . . . .
Creating a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Editing a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Moving an appliance server into a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing appliance servers from groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Assigned by First Matching Group function . . . . . . . . . . . . . . . . . . . . .
Editing appliance server settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Reprovisioning your appliance server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enabling Reprovisioning for an existing group . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating an appliance server image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Applying an appliance server image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring a factory image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rescanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Exporting and importing the database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Starting Appliance System Manager using Advanced Appliance Configuration Utility.
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Chapter 5. Managing the appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Putting Web pages on the appliance server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supported Web page formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unsupported Web page formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sending customer pages to the appliance server . . . . . . . . . . . . . . . . . . . . . . . .
Accessing customer Web pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Web space security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User Web content backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Disk usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Kernel interrupts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adapters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RPMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stopping the appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restarting the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing the Web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Starting and stopping Web servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Backing up and restoring the appliance configuration . . . . . . . . . . . . . . . . . . . . .
Backing up and restoring customer data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovering from a failed hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upgrading the appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring the appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting a language for the appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the appliance date, time, and time zone . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring telnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the system console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring e-mail alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring E-Mail List Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the host name or default gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Domain Name Services (DNS) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the local host name table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring IBM HTTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring PHP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring NFS file systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Activating an additional hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the system password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing SSL certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Understanding SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating an SSL database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deleting an SSL database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating a self-signed certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating a signed certificate request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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IBM xSeries 135: User’s Reference
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Adding a signed certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding a CA certificate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Listing certificates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Controlling access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appliance System Manager access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FTP access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Telnet access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using system logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Appliance System Manager logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 6. Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before you begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System reliability considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Handling static-sensitive devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major components of the model 8654 appliance server . . . . . . . . . . . . . . . . . . . . . .
System board option connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Major components of the model 8672 appliance server . . . . . . . . . . . . . . . . . . . . . .
System board internal cable connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System board jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing hard disk drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a SCSI hard disk drive in the model 8654 . . . . . . . . . . . . . . . . . . . . . . .
Installing an IDE hard disk drive in the model 8672 . . . . . . . . . . . . . . . . . . . . . . .
Installing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing adapters in the model 8654 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adapter considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing an adapter in the model 8654 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing a microprocessor on the model 8654 . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing a fan assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cabling the appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cabling the model 8654 appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cabling the model 8672 appliance server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Input/output connector locations and ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C2T ports on the model 8654. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard connector on the model 8672. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Video connector on the model 8672. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Auxiliary-device (pointing device) connector on the model 8672 . . . . . . . . . . . . .
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Chapter 7. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
POST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
POST beep code descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Event/error logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Diagnostic programs and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Starting the diagnostic programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
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Diagnostic error message tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Identifying problems on the model 8654 using status LEDs. . . . . . . . . . . . . . . . . .
Light Path Diagnostics panel on the model 8654 . . . . . . . . . . . . . . . . . . . . . . . .
Model 8654 Light Path Diagnostics table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Recovery CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Recovering your appliance server using DiskCreator . . . . . . . . . . . . . . . . . . . .
Recovering your appliance server without DiskCreator . . . . . . . . . . . . . . . . . . .
Getting information, help, and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Getting help and service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchasing additional services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
114
120
121
121
123
127
128
128
129
129
129
130
132
Appendix A. Installing the xSeries 135 appliance server . . . . . . . . . . . . . . . . . 133
Installing your IBM xSeries 135 appliance server in the rack cabinet . . . . . . . . . . 133
Appendix B. Product warranty and notices . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IBM Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Processing date data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electronic emission notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
139
139
139
139
147
148
148
148
149
149
151
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
vi
IBM xSeries 135: User’s Reference
Safety
Before installing this product, read the Safety Information below.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d'installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2001
vii
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached
to this product.
•
When possible, use one hand only to connect or disconnect signal
cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
•
Connect and disconnect cables as described in the following table
when installing, moving, or opening covers on this product or
attached devices.
To Connect:
viii
To Disconnect:
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
IBM xSeries 135: User’s Reference
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water
•
Heat to more than 100°C (212°F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Statement 3
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
•
Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
•
Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view
directly with optical instruments, and avoid direct exposure to the beam.
ix
Statement 4
≥ 18 kg (39.7 lb)
≥ 32 kg (70.5 lb)
≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
x
IBM xSeries 135: User’s Reference
Statement 8
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact a
service technician.
xi
xii
IBM xSeries 135: User’s Reference
Chapter 1. Introducing the xSeries 135 appliance server
Your IBM®
xSeries 135 appliance server is a one-U-high1 rack model Web
hosting appliance server. This high-performance appliance server is ideally suited for
networking environments that require superior performance, efficient memory
management, flexibility, and reliable data storage.
Note: See the Documentation CD that is included with your appliance server for the
latest version of this document.
Packaged with the IBM xSeries 135 appliance server are the following items:
•
IBM xSeries 135 Installation Guide
•
The xSeries 135 appliance server:
— Mounting brackets and hardware
— Cage nuts or clip nuts
— C2T chaining cable (model 8654 only)
— C2T device breakout cable (model 8654 only)
— Power cord
— Cable straps
•
IBM xSeries 130 and xSeries 135 Documentation CD
•
Supplementary CD
•
Recovery CD
•
Rack Mounting Instructions and template
Your appliance server serial number and model number are located on the ID label
located on the right edge of the appliance server bezel as shown in the following
illustration. You will need these numbers when you register your appliance server with
IBM.
ID label
Figure 1. Locating the ID label
Note: The illustrations in this document might differ slightly from your hardware.
1. Rack cabinets are marked in vertical increments of 1.75 inches. Each increment is referred to as a unit (U). A one-U-high device is
1.75 inches tall.
© Copyright IBM Corp. 2001
1
Notices and statements used in this book
The Caution statements and the Danger statements also appear in the multilingual
safety information book provided on the Documentation CD. Each statement is
numbered for easy reference to the corresponding statement in the safety book.
The notice and statement definitions are as follows:
•
Notes: These notices provide important tips, guidance, or advice.
•
Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
•
Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
•
Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
•
Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Reliability, availability, and serviceability features
Three of the features in the appliance server design are reliability, availability, and
serviceability (RAS). These factors help to ensure the integrity of the data that is
stored on your appliance server; that your server is available when you want to use it;
and that should a failure occur, you can easily diagnose and repair the failure with
minimal inconvenience.
The following is an abbreviated list of the RAS features that your appliance server
supports.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Menu-driven setup, system configuration, and diagnostic programs
Power-on self-test (POST)
Integrated advanced system management processor (model 8654 only)
Predictive Failure Analysis® (PFA)
Remote system problem-analysis support
Power and temperature monitoring
Error codes and messages
System error logging
Automatic restart after a power failure
CRC checking on the SCSI buses (model 8654 only)
Error checking and correcting (ECC) memory
Redundant Ethernet capabilities
Light Path Diagnostics™ panel feature on the system board (model 8654 only)
Vital product data (VPD) on the system board and SCSI backplane (model 8654
only)
Customer support center 24 hours per day, 7 days a week1
1.Service availability will vary by country. Response time will vary depending on the number and nature of incoming calls.
2
IBM xSeries 135: User’s Reference
System requirements
You must have a supported Web browser installed on your remote workstation to
communicate with the appliance server through the Appliance System Manager. The
supported browsers are Microsoft® Internet Explorer 5.x, or Netscape Communicator
4.7.
The IBM Advanced Appliance Configuration Utility agent is preinstalled on the
appliance server. You can use the Advanced Appliance Configuration Utility to
manage one or many appliance servers. You must install the Advanced Appliance
Configuration Utility console from the Supplementary CD on the remote workstation
you are using to manage the appliance server.
Note: The remote workstation running the Advanced Appliance Configuration Utility
must be on the same physical subnet as the appliance server.
Software on the xSeries 135 appliance server
The following software is installed on the xSeries 135 appliance server. You might
need to install additional components to use all of the software features.
•
RedHat Linux version 6.2
RedHat Linux version 6.2 is the preinstalled operating system.
•
IBM Advanced Appliance Configuration Utility
The Advanced Appliance Configuration Utility agent is preinstalled on your
appliance server. You must install the Advanced Appliance Configuration Utility
console from the Supplementary CD on a remote workstation that is on the same
physical subnet as your appliance server. The utility detects the presence of
xSeries appliance servers on the network, and enables you to set up and manage
the network configuration for one or multiple appliance servers. The IBM
Advanced Appliance Utility provides the following:
— Automatic discovery of appliance servers
— Point to point management
— Installation and management of multiple appliance servers
— Automatic assignment of static IP addresses from a specified range to newly
installed appliance servers
— DHCP compatibility (not available for xSeries 135 appliance servers)
— Reprovisioning, which enables you to do the following on your appliance
server:
•
–
Create an appliance image
–
Apply an appliance image
–
Remotely initiate a factory image restoration
Appliance System Manager
The Appliance System Manager manages the operating system and provides
system services. Some of the features of the program include:
— Administrative E-mail Alerts - This powerful feature monitors your system
and automatically alerts you through e-mail of detected problems, such as
high central processing unit utilization, low disk space, and other potential
problems.
Chapter 1. Introducing the xSeries 135 appliance server
3
— Mailing List Manager - This feature allows you to setup mailing lists and then
simultaneously send e-mails to every person or address defined on the list.
— PHP Support - This feature allows you to produce dynamic content, such as
adding a date or time box to a Web page.
— Upgrade Detection - This feature compares your installed software with the
latest available upgrades on the Web. Use the default Web site provided or
define your own site.
•
IBM HTTP Server version 1.3.12
The IBM HTTP Server version 1.3.12 includes:
— The base Web-serving functions.
— The IBM HTTP Server administration software and interface, which is a Webbased interface that lets you update the configuration, if needed. The Web
server is supplied with a default configuration for quick deployment and use.
The Appliance System Manager uses the IBM HTTP Server for its Webbased administrative interfaces. Multiple independent versions of the IBM
HTTP Server, each with its own configuration files and processes, run
simultaneously.
— A production Web server listening at the standard HTTP port 80. This server
instance responds to (end-user) requests for stored Web pages.
— The administration server that administers the production Web server. This
server instance listens on port 8008 for HTTP, and on port 8009 for HTTP-S.
— The Appliance System Manager server that provides the administrative
interfaces. This server instance listens on port 1959 for HTTP requests and
on port 1999 for HTTP-S requests. The administrator does not have to start
each server instance individually. Starting the appliance server initiates all
three servers.
4
IBM xSeries 135: User’s Reference
The IBM xSeries 135 model 8654 appliance server
This section provides general information about the model 8654 appliance server. For
information about the model 8672, see “The IBM xSeries 135 model 8672 appliance
server” on page 8.
Features and specifications
The following table provides a summary of the features and specifications for the
xSeries 135 model 8654 appliance server.
Microprocessor:
•
®
®
One Intel Pentium III, 1 GHZ
microprocessor with MMX™
technology and SIMD
extensions
•
256 KB level-2 cache
•
Supports up to two 1 GHZ
microprocessors
Video:
Environment:
•
S3 video controller on the system
board
•
•
Compatible with SVGA
•
8 MB SDRAM video memory
Air temperature:
—
Server on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914 m
(2998.7 ft)
—
Server on: 10° to 32° C (50.0°
to 89.6º F). Altitude: 914 m
(2998.7 ft) to 2133 m (6998.0
ft)
—
Server off: 10° to 43° C (50.0°
to 109.4° F). Maximum altitude:
2133 m (6998.0 ft)
Size:
•
Height: 4.37 cm (1.75 in.)
Memory:
•
Depth: 63.5 cm (25.72 in.)
•
Standard: 256 MB
•
Width: 43.9 cm (17.32 in.)
•
Maximum: 2 GB
•
•
Type: PC 133 MHz ECC,
SDRAM, registered DIMMs
Weight: approximately 12.7 kg
(28 lb) when fully configured
Integrated functions:
—
Server on: 8% to 80%
•
Slots: Four dual in-line
•
One Ultra160 SCSI controller
—
Server off: 8% to 80%
•
Supports 128 MB, 256 MB, 512
MB, and 1 GB DIMMs
•
Dual 10BASE-T/100BASE-TX
Intel Ethernet controllers on the
system board
•
One serial port
Approximate heat output in British
thermal units (Btu) per hour:
•
Two C2T ports (one in, one out)
•
Minimum configuration: 273 Btu
(80 watts)
•
Maximum configuration: 751 Btu
(220 watts)
Drives standard:
•
Diskette: 1.44 MB
•
CD-ROM: 24-10X IDE
•
One 18.2 GB 10K SCSI hard
disk drive
•
•
Supports two 36 GB 10K SCSI
hard disk drives maximum
Sound power, idling: 6.1 bel
maximum
•
Sound power, operating: 6.2 bel
maximum
Acoustical noise emissions:
•
Humidity:
Heat output:
Electrical input:
•
Sine-wave input (50-60 Hz)
required
Two 3.5-inch slim-high bays for
SCSI hard disk drives (one
available)
•
Input voltage low range:
PCI expansion slots:
•
Expansion bays:
Two 33 MHz, 64-bit
Power supply:
•
One 200 watt (115-230 V ac)
—
Minimum: 100 V ac
—
Maximum: 127 V ac
Input voltage high range:
—
Minimum: 200 V ac
—
Maximum: 240 V ac
Input kilovolt-amperes (kVA)
approximately:
—
Minimum: 0.08 kVA
—
Maximum: 0.22 kVA
Table 1. Features and specifications for the xSeries 135 model 8654.
Chapter 1. Introducing the xSeries 135 appliance server
5
Controls and indicators on the model 8654 appliance server
This section identifies the controls and indicators on the front and the rear of the
appliance server.
Front view
Power-control
button
Power-on
light (green)
System-error
light (amber)
Reset
button
CD-ROM drive
activity light
Diskette drive
activity light
(green)
Diskette-eject
button
CD-eject button
Figure 2. Identifying appliance server controls and indicators on the xSeries 135 model 8654
Power-control button: Press this button to manually turn on or turn off the appliance
server.
Power-on light: This green LED blinks when the appliance server is off and stays on
when you turn on your appliance server.
Reset button: Press this button to reset the appliance server and run the power-on
self-test (POST).
System-error light: This amber LED lights when a system error occurs. An LED on
the Light Path Diagnostics™ panel on the system board will also be on to further
isolate the error.
Diskette drive activity light: When this LED is on, it indicates that the diskette drive
is in use.
Diskette-eject button: Push this button to release a diskette from the drive.
CD-eject button: Push this button to release a CD from the drive.
CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM
drive is in use.
6
IBM xSeries 135: User’s Reference
Rear view
Ethernet 1 speed
indicator (green)
Ethernet 1 link
indicator (green)
Select light (green)
Ethernet 2 link
indicator (green)
Ethernet 2 speed
indicator (green)
Power-on
light (green)
System-error
light (amber)
Figure 3. Identifying appliance server controls and indicators on the xSeries 135 model 8654
Ethernet 1 speed indicator: This green LED lights when the speed of the Ethernet
LAN that is connected to Ethernet port 1 is 100 Mbps.
Ethernet 1 link indicator: This green LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 1.
Select light: This green LED lights when the monitor, keyboard, and mouse are
logically connected to this appliance server. This light duplicates the LED in the select
button/ indicator on the front of the appliance server.
System-error light: This amber LED lights when a system error occurs. An LED on
the Light Path Diagnostics panel on the system board will also be on to further isolate
the error. This light duplicates the system-error light on the front of the server.
Power-on light: This green LED lights and stays on when you turn on your appliance
server. This light duplicates the power-on light on the front of the appliance server.
Ethernet 2 link indicator: This green LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2.
Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet
LAN that is connected to Ethernet port 2 is 100 Mbps.
Chapter 1. Introducing the xSeries 135 appliance server
7
The IBM xSeries 135 model 8672 appliance server
This section provides general information about the model 8672 appliance server.
Features and specifications
The following table provides a summary of the features and specifications for the
xSeries 135 model 8672 appliance server.
Video:
Environment:
One Intel Celeron 800 MHZ
microprocessor with MMX™
(MMX2) technology
•
S3 Savage 4 Pro video
controller on the system board
•
•
Compatible with SVGA and VGA
128 KB Level-2 cache
•
8 MB SDRAM video memory
Microprocessor:
•
•
™
Memory:
•
Standard: 256 MB
•
Maximum: 1.5 GB
•
Type: PC133 MHz, ECC SDRAM,
unregistered DIMMs only
•
Slots: Three dual inline
•
Supports 128 MB, 256 MB, and
512 MB DIMMs
•
Diskette: 1.44 MB
•
CD-ROM: 24-10X IDE
•
One 20 GB IDE hard disk drive
•
Supports two 40 GB IDE hard
disk drives maximum
Expansion bays:
Two 3.5-inch slim-high bays for IDE
hard disk drives (one available)
Power supply:
One 200 watt (110 or 220 V ac
auto-sensing)
•
Height: 4.37 cm (1.75 in.)
•
Depth: 63.5 cm (25 in.)
•
Width: 44 cm (17.32 in.)
•
Maximum weight: 19.05 kg (42
lb) depending on your
configuration
•
•
Dual-channel bus mastering IDE
controller
•
Dual 10BASE-T/100BASE-TX
Ethernet controllers on the
system board
—
Server on: 10° to 32° C (50.0°
to 89.6° F). Altitude: 914 m
(2998.7 ft) to 2133 m (6998.0
ft.)
—
Server off: -40° to 60° C
(-104° to 140° F). Maximum
altitude: 2133 m (6998.0 ft)
•
One serial port
•
Keyboard port
•
Mouse port
Acoustical noise emissions:
•
Sound power, idling: 6.6 bel
maximum
•
Sound power, operating: 6.8 bel
maximum
Table 2. Features and specifications for the xSeries 135 model 8672.
Humidity:
—
Server on: 8% to 80%
—
Server off: 5% to 100%
Approximate heat output in British
thermal unit (Btu) per hour:
•
Minimum configuration: 171 Btu
(50 watts)
•
Maximum configuration: 410 Btu
(120 watts)
Electrical input:
•
Sine-wave input (47-63 Hz)
required
•
Input voltage low range:
•
IBM xSeries 135: User’s Reference
Server on: 10° to 35° C (50.0°
to 95.0° F). Altitude: 0 to 914
m (2998.7 ft)
Heat output:
•
8
—
Size:
Integrated functions:
Drives:
Air temperature:
—
Minimum: 90 V ac
—
Maximum: 137 V ac
Input voltage high range:
—
Minimum: 180 V ac
—
Maximum: 265 V ac
Input kilovolt-amperes (kVA)
approximately:
—
Minimum: 0.095 kVA
—
Maximum: 0.213 kVA
Controls and indicators on the model 8672 appliance server
The following section identifies the controls and indicators on the front and rear of the
appliance server.
Front view
Power-control
button
Power-on
light (green)
System-error
light (amber)
Reset
button
CD-ROM drive
activity light
Diskette drive
activity light
(green)
Diskette-eject
button
CD-eject button
Figure 4. Identifying appliance server controls and indicators on the xSeries 135 model 8672
Power-control button: Press this button to manually turn on or turn off the appliance
server.
Power-on light: This green LED lights and stays on when you turn on your appliance
server, and it blinks when the appliance server is in standby mode.
Reset button: Press this button to reset the appliance server and run the power-on
self-test (POST).
System-error light: This amber LED lights when a system error occurs.
Diskette drive activity light: When this LED is on, it indicates that the diskette drive
is in use.
Diskette-eject button: Push this button to release a diskette from the drive.
CD-eject button: Push this button to release a CD from the drive.
CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM
drive is in use.
Chapter 1. Introducing the xSeries 135 appliance server
9
Rear view
Ethernet 1 link
indicator (amber)
Ethernet 1 speed
indicator (green)
Power-on light (green)
Ethernet 2 speed
indicator (green)
Ethernet 2 link
indicator (amber)
System-error
light (amber)
Figure 5. Identifying appliance server controls and indicators on the xSeries 135 model 8672
Ethernet 1 link indicator: This amber LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 1.
Ethernet 1 speed indicator: This green LED lights when the speed of the Ethernet
LAN that is connected to Ethernet port 1 is 100 Mbps.
Power-on light: This green LED lights and stays on when you turn on your appliance
server and it will blink when the appliance server is in standby mode. This light
duplicates the power-on light on the front of the appliance server.
System-error light: This amber LED lights when a system error occurs. This light
duplicates the system-error light on the front of the appliance server.
Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet
LAN connected to Ethernet port 2 is 100 Mbps.
Ethernet 2 link indicator: This amber LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2.
10
IBM xSeries 135: User’s Reference
Turning on the appliance server
Complete the following steps to turn on the appliance server:
Statement 1
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
•
Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
•
Connect all power cords to a properly wired and grounded electrical
outlet.
•
Connect to properly wired outlets any equipment that will be attached
to this product.
•
When possible, use one hand only to connect or disconnect signal
cables.
•
Never turn on any equipment when there is evidence of fire, water, or
structural damage.
•
Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
•
Connect and disconnect cables as described in the following table
when installing, moving, or opening covers on this product or
attached devices.
To Connect:
To Disconnect:
1.
Turn everything OFF.
1.
Turn everything OFF.
2.
First, attach all cables to devices.
2.
First, remove power cords from outlet.
3.
Attach signal cables to connectors.
3.
Remove signal cables from connectors.
4.
Attach power cords to outlet.
4.
Remove all cables from devices.
5.
Turn device ON.
1. Plug the power cord of your appliance server into the power source.
Note: Plugging the power cord into a power source may cause the appliance
server to start automatically. This is an acceptable action.
2. Wait 30 seconds, and then press the power control button on the front of the
appliance server.
Chapter 1. Introducing the xSeries 135 appliance server
11
Turning off the appliance server
Turning off the appliance server refers to the act of disconnecting the appliance server
from the power source.
Statement 5
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
Complete the following steps to turn off the appliance server:
1. From the Appliance System Manager, click Operations
Appliance; then, click Shutdown.
g Restart/Stop
2. Press the power-control button on the front of the appliance server. This will put
the appliance server into standby mode.
3. Disconnect the appliance server from the power source.
Note: After you turn off the appliance server, wait at least 5 seconds before you
turn on the appliance server again.
Standby mode
Standby mode puts the appliance server into a wait state. When in a wait state, the
appliance server is not running the operating system, and all core logic is shut down.
Complete the following steps to put the appliance server into the standby mode:
1. From the Appliance System Manager, click Operations
Appliance; then, click Shutdown.
g Restart/Stop
2. Press the power-control button on the front of the appliance server.
12
IBM xSeries 135: User’s Reference
Chapter 2. Arranging your workspace
To get the most from your server, arrange both the equipment you use and your work
area to suit your needs and the kind of work you do. Your comfort is of foremost
importance, but light sources, air circulation, and the location of electrical outlets also
can affect the way you arrange your workspace.
Comfort
Although no single working position is ideal for everyone, here are a few guidelines to
help you find a position that suits you best.
Sitting in the same position for a long time can cause fatigue. A good chair can make
a big difference. The backrest and seat should adjust independently and provide good
support. The seat should have a curved front to relieve pressure on the thighs. Adjust
the seat so that your thighs are parallel to the floor and your feet are either flat on the
floor or on a footrest.
When using the keyboard, keep your forearms parallel to the floor and your wrists in a
neutral, comfortable position. Try to keep a light touch on the keyboard and your
hands and fingers relaxed. You can change the angle of the keyboard for maximum
comfort by adjusting the position of the keyboard feet.
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the
monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 in.), and
position it so you can view it without having to twist your body. Also position other
equipment you use regularly, such as the telephone or a mouse, within easy reach.
Glare and lighting
Position the monitor to minimize glare and reflections from overhead lights, windows,
and other light sources. Even reflected light from shiny surfaces can cause annoying
reflections on your monitor screen. Place the monitor at right angles to windows and
other light sources, when possible. Reduce overhead lighting, if necessary, by turning
off lights or using lower wattage bulbs. If you install the monitor near a window, use
curtains or blinds to block the sunlight. You might have to adjust the Brightness and
Contrast controls on the monitor as the room lighting changes throughout the day.
Where it is impossible to avoid reflections or to adjust the lighting, an antiglare filter
placed over the screen might be helpful. However, these filters might affect the clarity
of the image on the screen; try them only after you have tried all other methods of
reducing glare.
Dust buildup compounds problems that are associated with glare. Remember to clean
your monitor screen periodically using a soft cloth that is moistened with a
nonabrasive liquid glass cleaner.
© Copyright IBM Corp. 2001
13
Air circulation
Your server and monitor produce heat. Your server has one or more fans that pull in
fresh air and force out hot air. The monitor lets hot air escape through vents. Blocking
the air vents can cause overheating, which might result in a malfunction or damage.
Place the server and monitor so that nothing blocks the air vents; usually, 15 cm (6
inches) of air space is sufficient. Also, make sure that the vented air is not blowing on
someone else.
Electrical outlets and cable lengths
The location of electrical outlets and the length of power cords and cables that
connect to the monitor, printer, and other devices might determine the final placement
of your server.
When arranging your workspace:
•
Avoid the use of extension cords. When possible, plug the server power cords
directly into electrical outlets.
•
Keep power cords and cables neatly routed away from walkways and other areas
where they might get kicked accidentally.
For more information about power cords, refer to the power cord information in this
on-line publication.
14
IBM xSeries 135: User’s Reference
Chapter 3. Configuring your appliance server
This chapter describes how to configure your xSeries 135 appliance server.
You can configure your appliance server remotely by using the Advanced Appliance
Configuration Utility, or directly by attaching a monitor, keyboard, and mouse to the
appliance server. For more information on cabling directly to your appliance server,
see “Cabling the model 8654 appliance server” on page 89 or “Cabling the model
8672 appliance server” on page 92.
Use the following general procedure to help you configure your appliance server:
1. Designate a workstation to use to remotely manage the appliance server.
2. Set the initial Internet protocol (IP) address, see “Setting the initial Internet
protocol (IP) address”.
If you are configuring multiple appliance servers, see Chapter 4, “The Advanced
Appliance Configuration Utility,” on page 31.
After you configure your appliance server, you can:
•
Add web content
•
Manage the appliance server
See Chapter 5, “Managing the appliance server,” on page 43 for detailed information
about the Appliance System Manager program.
Setting the initial Internet protocol (IP) address
There are four methods you can use to set the initial IP address. Choose a method
that best suits the needs for your specific environment.
Note: Before you log on, you need to have a valid IP address, net mask, host name,
domain name, gateway, and primary DNS server address for the appliance
server to use in your IP network. If you do not have this information, contact
your network administrator.
Descriptions of the four methods you can use to set the initial IP address are as
follows:
© Copyright IBM Corp. 2001
•
Using Appliance System Manager through a browser: This interactive
method enables you to complete the initial configuration for an individual
appliance server through a browser; it leaves the appliance server ready to use,
with no further network configuration required. See “Setting the initial IP address
using Appliance System Manager” on page 16.
•
Using the command line: If a browser is not available and you plan to connect a
keyboard and display to the appliance server, you can use the command-line
method. With this interactive method, you can log into the appliance server, run
the Setup script, and answers the questions to create the initial network
configuration. After you restart the appliance server, it is ready to use with no
further network configuration required. See “Setting the initial IP address in a
command line” on page 17.
15
•
Using the IBM Advanced Appliance Configuration Utility: This interactive
method enables you to configure the IP address for multiple appliance servers
simultaneously. With this method, you can assign a range of addresses to all of
the appliance servers; then, when you turn on the appliance servers, their initial
network configurations will run automatically. To use this method, you must install
the Advanced Appliance Configuration console tool on a Windows machine that is
on the same subnet as the appliance servers. In addition, this method requires
manual interaction through a browser to complete the configuration of each
appliance server. See “Setting the initial IP address using the Advanced
Appliance Configuration Utility” on page 17.
•
Using a diskette: This is the only non-interactive method that you can use to set
the initial IP address for the appliance server. With this method, you can prepare
a diskette in advance and place it in the appliance server diskette drive during the
hardware installation process; then when you turn on the appliance server, it will
configure automatically using the information provided on the diskette. See
“Setting the initial IP address using a diskette” on page 18.
Setting the initial IP address using Appliance System Manager
Appliance System Manager is a program that you can use to configure and manage
the resources of the IBM xSeries 135 appliance server. You can access Appliance
System Manager through a Web browser on a computer that has network access to
the appliance server. Appliance System Manager enables the system administrator to
change system settings and other configuration settings for the appliance server.
To set the initial IP address for the appliance server, perform the following steps:
1. Open a browser.
2. Disable the proxy settings for the browser.
3. Go to http://appliance_IP_address:3939 where appliance_IP_address is the IP
address that you want to assign to the appliance server. If the browser times out,
you might have to repeat this step.
4. Type administrator for the user ID and password for the password.
Notes:
a. The User Name and Password fields are case sensitive.
b.
The user name and password are different from the root user.
5. The ASM (Appliance System Manager) Configuration window opens, enabling
you to set the language and change the password for the root user.
6. Select the language that you want to use and click Next. The window will change
to the language selected.
7. Change the password for the root user.
a. Type a new password.
b.
Type the password again.
c.
Click Next.
8. The Configuration-Set Networking Parameters window opens. Type the
information for the following required fields; then, click Next:
16
•
Host Name
•
Domain Name
•
Gateway
•
IP Address (the IP address is already displayed, but you can change it to a
different address)
•
Netmask
IBM xSeries 135: User’s Reference
•
Primary DNS Server (optional)
9. Click Next to make the changes take effect. A Machine rebooting message
appears. If the page does not load by itself in five minutes, click Refresh.
10. When prompted, type administrator for the user name and password for the
password. In the Appliance System Manager Main Page, you can perform
additional configuration tasks. See Chapter 5, “Managing the appliance server,”
on page 43 for detailed information about the Appliance System Manager
program.
Alternatively, you can start Appliance System Manager by clicking the Start Web
Management button on the IBM Advanced Appliance Configuration Utility.
Setting the initial IP address in a command line
A command line script is provided if a browser is not accessible. To use this method to
assign the initial IP address, do the following:
1. Turn off the appliance server.
2. Attach a keyboard, mouse, and monitor to the appliance server.
Note: If you have a model 8654 appliance server, you must first attach the C2T
device breakout cable; then, attach the keyboard, mouse and monitor to
the cable. Or, you can attach a serial terminal (VT100) to the serial port.
3. Turn on the appliance server.
4. Log in to the appliance server using password as the password.
5. Type /opt/CSM/scripts/setup.pl and press Enter.
6. Respond to the questions as prompted.
7. Type 9 to exit the configuration and 1 to restart the appliance server.
Setting the initial IP address using the Advanced Appliance
Configuration Utility
Use this method if you want to configure the IP address for multiple appliance servers
simultaneously. Complete the following steps:
1. Configure the IBM Advanced Appliance Configuration Utility to include the new
appliance server. See Chapter 4, “The Advanced Appliance Configuration Utility,”
on page 31 for information on using the Advanced Appliance Configuration Utility.
2. Start the IBM Advanced Appliance Configuration Utility with the configuration and
deploy the new appliance server in the same subnet (the IBM Advanced
Appliance Configuration Utility does not work outside of the subnet of the
appliance server).
3. Select the appliance server in the left pane, and click Start Web Management.
An initial configuration page opens.
4. Complete the initial configuration of the appliance server using the wizard. The
appliance server restarts.
Chapter 3. Configuring your appliance server
17
Setting the initial IP address using a diskette
Use this method to automatically configure the appliance server using the information
provided on a diskette. To set the initial IP address using a diskette, do the following:
1. Format a diskette using a computer running DOS or Windows, or create a DOS
file system on the diskette if you are using a different computer.
2. Create an initial configuration file in the root directory of the diskette called
initsys.ini. In this file, you will include the new IP address of the appliance server.
The configuration file can contain the following information:
•
Initial IP address
•
Host name of the appliance server
•
IP address of gateway device (default route)
•
Network mask
•
IP address of primary DNS name server
•
System password
The following keywords are available.
Attention: Keywords can appear in any order, and the keyword names are casesensitive.
Keyword
Purpose
Default value
IPaddress
Initial IP address
NetworkMask
Network mask
HostName
Fully-qualified host name
GatewayAddress
IP address of gateway device
NameServerAddress
IP address of primary DNS
name server
Password
System password
password
Language
Set appliance server
language
en_US
The language field must have valid values as shown in the following table:
Table 3. Language selection table.
Language
18
Value
Simplified Chinese
zh_CN
Traditional Chinese
zh_TW
English
en_US
German
de_DE
French
fr_FR
Italian
it_IT
Japanese
ja_JP
Spanish
es_ES
IBM xSeries 135: User’s Reference
The following is an example configuration file:
IPaddress=10.1.1.1
NetworkMask=255.255.255.0
GatewayAddress=9.27.67.1
HostName=9.27.67.1
NameServerAddress=9.24.63.1
Notes:
a. The configuration file contains only 7-bit standard ASCII characters.
b.
Lines beginning with # are treated as comments.
c.
All blank spaces are ignored.
d. The only required parameter in the initial configuration file is the initial IP
address. The system password parameter default is password.
e. If you only specify the initial IP address, the administrator must use the initial
configuration wizard that is provided by the Appliance System Manager to
complete the initial configuration of the appliance server. Any values that are
supplied in the file are automatically filled in when using the wizard, so that
you do not have to type them again.
3. Insert the diskette into the appliance server, and turn on the appliance server.
Note: The diskette must be in the appliance server when the appliance server is
started for the contents of the diskette to be read.
Changing default passwords
Passwords on new appliance servers are set to password. To change the passwords,
perform the following steps:
Attention: Do not delete the original administrator ID until you have created a new
administrator ID that is valid.
•
Root password: If you have not changed the root password in the initial
configuration page, click Security/System Password in Appliance System
Manager, and change the password.
•
User password: The default user is webroot with a password of password. Click
Security/Manage Users in Appliance System Manager, and change the default
user password.
•
Administrator password: The default Appliance System Manager administrator ID
is administrator with a password of password. Click Security/Manage
Administrators/Edit Administrator in Appliance System Manager, and change
the administrator user password.
For greater security, create an Appliance System Manager administrator with a
different user ID and password. Then, delete the original administrator user ID.
Chapter 3. Configuring your appliance server
19
Using the Supplementary CD
The Supplementary CD contains documentation and software applications that are
approved for your xSeries 135 appliance server. The following table lists the names of
the directories on the Supplementary CD and a description of the contents of each
directory.
20
Directory name
Contents
IBM Advanced
Appliance Configuration
IBM Advanced Appliance Configuration console and agent
installation files. To install the Advanced Appliance Configuration
console, run setup.exe from the x:\IBM Advanced Appliance
Configuration directory, where x is the drive letter assigned to your
CD-ROM drive.
License
License information for the preinstalled IBM and non-IBM software
Recovery_Enablement_
Disk
DiskCreator.exe creates a recovery-enablement diskette for use
when recovering the appliance. To make a diskette, run the
DiskCreator.exe and insert a formatted 1.44 MB diskette into drive
A when prompted.
Sources
RPM packages of the source code of the open-source software
that is preinstalled on the xSeries 135 appliance server.
readme.txt
A text file that describes the contents of the Supplementary CD.
IBM xSeries 135: User’s Reference
Using the Configuration/Setup Utility program for the xSeries 135
This section provides the instructions needed to start the Configuration/Setup Utility
program and descriptions of the available menu choices. You do not need to use this
information unless you need to change the BIOS settings of your appliance server.
Note: The Configuration/Setup Utility might vary slightly depending upon if you are
using the xSeries 135 model 8654 or the xSeries 135 model 8672.
The Configuration/Setup utility is a menu driven utility that is part of the BIOS code
that comes with your appliance server, that you can use to:
•
Configure serial connector assignments
•
Change the drive startup sequence
•
Resolve configuration conflicts
•
Set the date and time
•
Set passwords
The following sections provide instructions for starting the Configuration/Setup Utility
program and descriptions of the menu choices that are available.
Attention: Your appliance comes with preconfigured BIOS settings. Changing these
settings could result in difficulty managing your appliance server. Do not change them
unless instructed to do so by IBM support personnel. The preconfigured basic
input/output system (BIOS) settings are shown in the following table:
Table 4. Preconfigured BIOS settings.
Start options
Settings
Keyboardless operation mode
Enabled
Displayless operation mode
Enabled
Floppy diskette
Removed from boot sequence
Network
Removed from boot sequence
Virus detection
Disabled
Boot failure detect
Disabled
Starting the Configuration/Setup Utility program
To start the Configuration/Setup Utility program:
Note: To use this program you need to have a keyboard, mouse, and monitor
connected to the appliance server.
1. Turn on the appliance server and view the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
Note: If you have set both levels of passwords (user and administrator), you must
type the administrator password to access the full Configuration/Setup
menu.
3. Follow the instructions that appear on the monitor screen.
Chapter 3. Configuring your appliance server
21
Configuration/Setup main menu choices
From the Configuration/Setup Utility main menu, you can select settings that you want
to change. The Configuration/Setup Utility main menu is similar to the following.
Configuration/Setup Utility
• System Summary
• System Information
• Devices and I/O Ports
• Date and Time
• System Security
• Start Options
• Advanced Setup
• Error Logs
Save Settings
Restore Settings
Load Default Settings
Exit Setup
<F1> Help
<Esc> Exit
< ↑ > < ↓ > Move
<Enter> Select
Notes:
1. You can press F1 to display help information for a selected menu item.
2. The choices on some menus might differ slightly, depending on the BIOS version
in your appliance server.
The following choices available from the main menu:
•
System Summary
Select this choice to display configuration information. This includes the type and
speed of the microprocessors and the amount of memory installed.
Changes that you make to configuration settings appear on this summary screen.
You cannot edit the fields.
This choice appears on both the full and limited Configuration/Setup Utility
menus.
•
System Information
Select this choice to display information about your appliance server. Changes
that you make on other menus might appear on this summary screen. You cannot
edit any fields. The System Information choice appears only on the full
Configuration/Setup Utility main menu.
— Product Data
Select this choice to view system information, such as the machine type and
model, the appliance server serial number, and the revision level or issue date
of the BIOS stored in the flash electrically erasable programmable ROM
(EEPROM).
— System Card Data
Select this choice to view vital product data (VPD) for some server
components.
22
IBM xSeries 135: User’s Reference
•
Devices and I/O Ports
Select this choice to view or change the assignments for devices and input/output
ports. This choice appears only on the full Configuration/Setup Utility main menu.
You can also use this choice to enable or disable the integrated SCSI, and
Ethernet controllers.
— The default setting is Enable for all the controllers. If you select Disable, the
system will not configure the disabled device, and the operating system will
not detect the device. (This is equivalent to unplugging the device.)
— If the on-board SCSI controller (model 8654 only) is disabled and no other
storage-device controller is installed, operating system startup cannot occur.
•
Date and Time
Select this choice to set the system date and time. This choice appears only on
the full Configuration/Setup Utility main menu.
The system time is in a 24-hour format: hour:minute:second.
•
System Security
Select this choice to set passwords or a system owner’s name. This choice
appears only on the full Configuration/Setup Utility main menu.
You can implement two levels of password protection:
— Power-on Password
Select this choice to set or change a power-on password.
Note: If you set a power-on password, you can no longer remotely manage
the appliance.
— Administrator Password
Select this choice to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
The administrator password provides access to all choices on the
Configuration/Setup Utility main menu. You can set, change, or delete both
the administrator and power-on passwords and allow a power-on password to
be changed by the user.
•
Start Options
Select this choice to view or change the start options. This choice appears only
on the full Configuration/Setup Utility main menu. Start options take effect when
you start your appliance server.
You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock starts on or off. You also
can enable the appliance server to run without a diskette drive, monitor, or
keyboard.
The appliance server uses a startup sequence to determine the device from
which the operating system starts. For example, you can define a startup
sequence that checks for a startable diskette in the diskette drive, then checks the
hard disk drive in bay 1, and then checks a network adapter.
If the Boot Fail Count choice is enabled, you must restart the system three times
to restore the system BIOS default settings. If this choice is disabled, the system
BIOS defaults can be restored only from the Configuration/Setup Utility main
menu.
You can enable a virus-detection test that checks for changes in the master boot
record at startup.
Chapter 3. Configuring your appliance server
23
•
Advanced Setup
Select this choice to change values for advanced hardware features, such as
cache control and PCI configuration. This choice appears only on the full
Configuration/Setup Utility main menu.
A warning message appears above the choices on this menu to alert you that the
system might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.
— Processor Serial Number Access
Select this choice to specify whether the microprocessor serial number in the
microprocessor is readable.
— System Partition Visibility
Select this choice to specify whether the System Partition is visible. To make
the System Partition visible, set this value to Visible. To make the System
Partition invisible, set this value to Hidden.
— Core Chipset Control
Select this choice to modify settings that control features of the core chip set
on the system board.
Attention: Do not make changes here unless directed to do so by an IBM
authorized service representative.
— Cache Control
Select this choice to enable or disable the microprocessor cache. In addition,
you can define the microprocessor cache mode as write-back (WB) or writethrough (WT). Selecting write-back mode provides better system
performance.
— PCI Slot/Device Information
Select this choice to view and identify system resources that are used by PCI
devices. PCI devices automatically communicate with the appliance server
configuration information. This usually results in automatic configuration of a
PCI device.
Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The Save Settings, Restore Settings
and Load Default Settings choices on the main menu of the
Configuration/Setup Utility do not save the PCI Slot/Device Information
settings.
Use the PCI Device Control choice to enable or disable the PCI slots from
this menu.
The default setting is Enable for all the PCI slots. If you select Disable, the
system will not configure the disabled device, and the operating system will
not detect the device. (This is equivalent to unplugging the device.)
24
IBM xSeries 135: User’s Reference
— Memory Settings
Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the
appliance server can automatically disable the failing memory bank and
continue operating with reduced memory capacity. If this occurs, you must
manually enable the memory bank after the problem is corrected. Select
Memory Settings from the Advanced Setup menu, use the arrow keys to
highlight the bank that you want to enable; then, use the arrow keys to select
Enable.
•
Error Logs
Select this choice to view or clear error logs.
— Select POST Error Log to view the three most recent error codes and
messages that the system generated during POST.
Select Clear error logs from the POST Error Log menu to clear the error log.
— Select System Event/Error Log to view the System Event/Error log. The
system event/error log contains all the system error and warning messages
that the system has generated. You can use the arrow keys to move between
pages in the System Event/Error log.
Select Clear error logs from the System Event/Error log menu to clear the
error or event log.
•
Save Settings
Select this choice to save your customized settings.
•
Restore Settings
Select this choice to delete your changes and restore the previous settings.
•
Load Default Settings
Select this choice to discard your changes and restore the factory settings.
•
Exit Setup
If you have made any changes, the program will prompt you to save the changes
or exit without saving the changes.
Using passwords
The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement two levels of password
protection: power-on password and administrator password.
Power-on password
After you set a power-on password, you can enable the unattended-start mode. This
locks the keyboard and mouse, but enables the system to start the operating system.
The keyboard and mouse remain locked until you type the correct password.
You can use any combination of up to seven characters (A–Z, a–z, 0–9, and blanks)
for your power-on password. Keep a record of your password in a secure place. If
you forget the power-on password, you can regain access to the appliance server
through one of the following methods:
•
If an administrator password is set, type the administrator password at the poweron prompt. Start the Configuration/Setup Utility program, and change the poweron password.
•
Change the position of the password override switch or clear CMOS jumper.
•
Remove the battery and then install the battery.
Chapter 3. Configuring your appliance server
25
The following illustration shows the location of the password override switch on a
model 8654 appliance server, switch 4 of switch block 1, on the system board.
Switch block
(SW1)
1
2
OFF
3 4
Figure 6. The password override switch on the model 8654
The following illustration shows the location of the CMOS jumper on a model 8672
appliance server system board.
Figure 7. The password override jumper on the model 8672
26
IBM xSeries 135: User’s Reference
To set the password override switch or jumper:
1. Review the information in “Safety” on page vii.
2. Turn off the appliance server and peripheral devices and disconnect all external
cables and power cords; then, remove the cover. See “Removing the cover” on
page 76.
3. To set the override switch or jumper for your model:
•
8654, Toggle switch 4 on switch block 1 on the system board to the position
opposite the current position. This clears the power-on password for one boot
cycle.
•
8672, If the CMOS jumper is installed, remove it to clear the CMOS and reset
the power-on password. If the CMOS jumper is not installed, then installing it
will clear the CMOS and reset the power-on password.
Note: This means that you can now start or power-on the appliance server one
time without having to use the power-on password. But if you do not use
the Configuration/Setup Utility program to change or delete the password,
the next time you start the appliance server, the original power-on
password will be reinstated.
4. Connect the appliance server to a power source, keyboard, monitor, and mouse.
5. Restart the appliance server.
Note: You can now start the Configuration/Setup Utility program and either delete the
old password or set a new power-on password.
Administrator password
Select this choice to set an administrator password. The administrator password
provides access to all choices on the Configuration/Setup Utility main menu. You can
set, change, or delete both the administrator and power-on passwords and enable a
power-on password to be changed by the user.
Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.
Chapter 3. Configuring your appliance server
27
The following table provides a summary of the password features.
Table 5. Power-on and administrator password features.
Type of password
Power-on password
Administrator password
Administrator and
power-on password
Results
•
Type the password to complete the system startup.
•
All choices are available on the Configuration/Setup Utility
main menu.
•
No password is required to start the system.
•
Type the password to access the Configuration/Setup Utility
program.
•
All choices are available on the Configuration/Setup Utility
main menu.
•
You can type either password to complete the system startup.
•
The administrator password provides access to all choices on
the Configuration/Setup Utility main menu. You can set,
change, or delete both the administrator and power-on
passwords and allow a power-on password to be changed by
the user.
•
The power-on password provides access to a limited set of
choices on the Configuration/Setup Utility main menu. This
limited access might include changing or deleting the power-on
password.
Using the SCSISelect utility program
SCSISelect is a built-in, menu-driven configuration utility program that you can use to:
Note: The SCSISelect utility program is available for the model 8654 only.
•
View the default SCSI IDs
•
Locate and correct configuration conflicts
•
Perform a low-level format on a SCSI hard disk
The following sections provide the instructions needed to start the SCSISelect Utility
and descriptions of the menu choices available.
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IBM xSeries 135: User’s Reference
Starting the SCSISelect utility program
To start the SCSISelect utility program:
Note: To use the SCSISelect utility you need to have a keyboard, mouse, and
monitor connected to the appliance server.
1. Turn on the appliance server.
2. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears,
press Ctrl+A.
Note: If an administrator password has been set, a prompt appears asking you
to type the password to start the SCSISelect Utility program.
3. Use the arrow keys to select a choice from the menu.
•
Press Esc to return to the previous menu.
•
Press the F5 key to switch between color and monochrome modes (if your
monitor permits).
4. Follow the instructions on the screen to change the settings of the selected items;
then, press Enter.
SCSISelect menu options
The following choices appear on the SCSISelect Utility menu:
•
Configure/View Host Adapter Settings
Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the instructions that
appear on the screen.
You can view or change the following controller settings:
— Host Adapter SCSI ID
Select this option to be able to view the SCSI controller ID, normally 7.
— SCSI Parity Checking
Select this option to be able to view the assigned value of Enabled.
— Host Adapter SCSI Termination
Select this option to be able to view the assigned value of Enabled.
— Boot Device Options
Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.
— SCSI Device Configuration
Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.
Note: The Maximum Sync Transfer Rate is the transfer rate for Ultra SCSI
devices.
–
The transfer rate for Ultra3 SCSI LVD devices is 160.0 Mbps.
–
The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.
–
The transfer rate for Fast SCSI devices is 20.0 Mbps.
— Advanced Configuration Options
Select this choice to view or change the settings for advanced configuration
options.
Chapter 3. Configuring your appliance server
29
•
SCSI Disk Utilities
Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.
To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.
Note: If you press Ctrl+A before the selected drives are ready, an Unexpected
SCSI Command Failure screen might appear. Restart the appliance server
and watch the SCSISelect messages as each drive spins up. After the
drive that you want to view or format spins up, press Ctrl+A.
30
IBM xSeries 135: User’s Reference
Chapter 4. The Advanced Appliance Configuration Utility
The Advanced Appliance Configuration Utility is one way to configure network
settings. If you are adding multiple appliance servers to your network, you can use the
Advanced Appliance Configuration Utility to configure multiple appliance servers
simultaneously.
Use the following general procedure to manage the appliance server:
1. If you have not already done so, designate a mobile computer, workstation, or
server to use to manage the network.
2. Install and then start the Advanced Appliance Configuration Utility from the
Supplementary CD on the workstation (see “Installing and starting the Advanced
Appliance Configuration Utility”).
3. Create groups and determine if you want to enable reprovisioning (see “Using the
group functions to manage your appliance servers” on page 32 and “Enabling
Reprovisioning for an existing group” on page 39.)
4. If necessary, add appliance servers to the groups (see “Moving an appliance
server into a group” on page 37). You might not need to perform this step if
appliance servers have automatically been moved to another group.
5. Configure your Web site and transfer Web content to the appliance server. See
the Chapter 5, “Managing the appliance server,” on page 43 for more information
about the Appliance System Manager program.
Installing and starting the Advanced Appliance Configuration Utility
To install and start the Advanced Appliance Configuration Utility, do the following:
1. Insert the Supplementary CD into the CD-ROM drive of your remote Windows
workstation designated for managing the network.
2. From the IBM Advanced Appliance Configuration directory, run the Setup.exe file.
3. From the remote workstation you are using to manage the network, go to Start
and then open the IBM Advanced Appliance Configuration Utility.
Any IBM xSeries appliance server that is running and is connected to the same
physical subnet as the system that is running the Advanced Appliance
Configuration Utility console is automatically discovered when you start the
Advanced Appliance Configuration Utility. Each appliance server appears in the
All Appliances list and one of the following lists: the appliance list of the group it
belongs to, the Unassigned Appliances list, or the Conflicting IP Address list. A
rescan, (see “Rescanning” on page 41) forces an immediate discovery of
appliance servers in the subnet.
Notes:
a. The Advanced Appliance Configuration Utility configures and reports the
TCP/IP settings of the first adapter on each appliance server only. The first
adapter is the port 1 Ethernet controller. Be sure to connect the built-in
Ethernet connector to the same subnet as your system running the Advanced
Appliance Configuration Utility.
b.
© Copyright IBM Corp. 2001
The Advanced Appliance Configuration Utility console must be running on the
same physical subnet as the appliance server. Only one Advanced Appliance
Configuration Utility console should be running at a time.
31
Proceed to “Using the group functions to manage your appliance servers” to continue
using the Advanced Appliance Configuration Utility.
Using the group functions to manage your appliance servers
Groups specify the parameters that the Advanced Appliance Configuration Utility uses
to automatically categorize discovered appliance servers and to configure them with
the network settings of their group. Group types are defined by appliance type or
purpose. Each group can contain only one type of appliance server. The Advanced
Appliance Configuration Utility uses groups to logically list appliance servers and to
automatically apply predetermined network settings to newly installed and discovered
appliance servers. You can drag and drop appliance servers from one group to
another as long as the appliance server type matches the group.
Appliance servers can belong only to a group that matches the type of appliance
server. If the Advanced Appliance Configuration Utility is configured to not assign
settings, it does not configure any of the network settings of the appliance server.
Groups provide a collection of appliance servers that:
•
Display network settings
•
Provide a shortcut to Appliance System Manager
•
Provide a common reprovisioning capability
If the appliance network settings are configured by a method other than using the
Advanced Appliance Configuration Utility, the appliance server is still discovered, and
it joins the first group that matches the appliance server. If no matching group exists,
the appliance server is listed in the Unassigned Appliances list. The Advanced
Appliance Configuration Utility window lists the following items:
32
IBM xSeries 135: User’s Reference
•
All appliances
Every discovered appliance server is listed under all appliances, and also in one
of the following:
•
Groups, Listed in Search Order
This view shows all groups that are defined, with appliance servers that are
assigned to each group nested beneath the group name in the Tree view. The
purpose of the appliance server is defined by a group so that all appliance servers
appearing in a group are of the same type.
The IBM Advanced Appliance Configuration Utility automatically assigns one IP
address per appliance server, using available addresses assigned within the
group type. When a group IP address range is exhausted, the Advanced
Appliance Configuration Utility no longer manages the network settings of
subsequently discovered appliance servers.
When an appliance server is discovered on the network, the Advanced Appliance
Configuration Utility searches defined groups. Appliances are then automatically
added to the first group that matches the purpose of the appliance server. The
order in which groups appear is important in the appliance discovery process,
because an appliance server is assigned to the first matching group that it
discovers. To adjust the search order, right-click on a group and use up or down
to adjust its position within the group list.
•
Unassigned Appliances list
Any discovered appliance servers that do not match any existing group join the
Unassigned Appliances list.
•
Conflicting IP Addresses
If the IP Address of the discovered appliance server has the same address of an
already discovered appliance server and there is no group defined to
automatically assign a different address, the appliance server is placed in the
conflicting address list.
Chapter 4. The Advanced Appliance Configuration Utility
33
Creating a group
When you create a group, appliance servers that match the appliance type of the
group and are members of the Unassigned Appliances list automatically move to that
group. To create a group, do the following:
1. Start the Advanced Appliance Configuration Utility. From the Group menu, click
Create Group. The Advanced Appliance Configuration Utility Group Wizard
window opens.
2. Specify a group name. In the Group Name field, type a unique name that will
identify the group.
3. Select the Appliance Group type. The Appliance Group type determines what
purpose an appliance server must serve to be included in the group. For example,
you can select one of the following values:
•
All xSeries Appliances
•
xSeries Network Attached Storage Appliances (this includes the xSeries 150)
•
xSeries Web Hosting Appliances (this includes the xSeries 130 and xSeries
135)
4. If you want this group to manage the network settings of the assigned appliance
servers using the Advanced Appliance Configuration Utility, click Yes, and then
specify the TCP/IP network settings to be used by members of the group. If you
want to use some other tool to configure your IP address, click No and proceed to
step 5 on page 35.
Start IP Address
The lowest IP address in a range of IP addresses that can be
automatically assigned to an appliance server that is a member of the
group.
End IP Address
The highest IP address in a range of IP addresses that can be
automatically assigned to an appliance server that is a member of the
group.
Subnet Mask
The subnet mask value to automatically assign for members of the group.
Default Gateway
The IP address for the default gateway to automatically assign for
members of the group (optional).
DNS Address
The IP address of the Domain Name Server (DNS) to automatically
assign for members of the group (optional). Up to three entries are
available.
Use Current Host Name
This is the host name of the appliance server and it is not automatically
assigned.
Use "i"Prefix and Model-Serial number
The host name is set to use an "i" prefix and the model and serial number
of the appliance server. This is the default name that is preconfigured on
xSeries 135 appliance servers. For example, an appliance server with
the model number of 86545DX and serial number of 23T9762 yields a
host name of i86545DX23T9762.
34
IBM xSeries 135: User’s Reference
Use Prefix-IP Address
A user-specified prefix is combined with the appliance server IP address
to generate the host name. Periods (.) are invalid in a host name, and are
replaced with hyphens (-). When you supply the prefix, remember that
the total length of the host name cannot exceed 15 characters.
Domain Name
Enter the DNS domain name to assign to appliance servers. This field is
optional.
5. Click to enable reprovisioning and complete the File Transfer Protocol (FTP)
setup information. To reprovision your appliance servers from the FTP server,
complete the following fields:
Remote Host Name
This is the host name or IP address of the FTP server.
Remote Directory
This is the directory to use on the FTP server for reprovisioning images.
This directory cannot be left blank. The image file has to be created in a
subdirectory of the FTP server root directory.
FTP User Name
This is the username to use when logging into the FTP server.
FTP Password
This is the password to use when logging into the FTP server.
6. Click Finish.
When groups are defined, go to “Using the group functions to manage your appliance
servers” on page 32 or “Moving an appliance server into a group” on page 37. When
finished, you can then use the Advanced Appliance Configuration Utility to edit
groups, move appliances, or you can use other features of the Advanced Appliance
Configuration Utility such as reprovisioning.
Editing a group
You can modify a group and enable reprovisioning for a group using the edit group
feature. If you edit a group and make changes to the host name or DNS domain
name, you need to start the appliance server again for the changes to take effect. To
make changes to an existing group, do the following:
1. From the Groups listed in Search order list, highlight the group that you want to
change.
2. Open the Group menu, and click Edit Group. Make the changes that you want.
You can edit any field for the Group except the group type.
Note: Changes you make to a group do not apply to all appliance servers.
Changes apply only to appliance servers that have network settings
assigned by the group. See also “Editing appliance server settings” on
page 38.
Chapter 4. The Advanced Appliance Configuration Utility
35
3. If you want this group to manage the network settings of the assigned appliance
servers using the Advanced Appliance Configuration Utility, click Yes, and then
specify the TCP/IP network settings to be used by members of the group. If you
want to use some other tool to configure your IP address, click No and proceed to
step 4 on page 37.
Start IP Address
The lowest IP address in a range of IP addresses that can be
automatically assigned to an appliance server that is a member of the
group.
End IP Address
The highest IP address in a range of IP addresses that can be
automatically assigned to an appliance server that is a member of the
group.
Subnet Mask
The subnet mask value to automatically assign for members of the group.
Default Gateway
The IP address for the default gateway to automatically assign for
members of the group (optional).
DNS Address
The IP address of the DNS Address to automatically assign for members
of the group (optional). Up to three entries are available.
Use Current Host Name
The host name of the appliance server is not automatically assigned.
Use "i"Prefix and Model-Serial number
The host name is set to use an "i" prefix and the model and serial number
of the appliance server. This is the default name that is preconfigured on
xSeries 135 appliance servers. For example, an appliance server with
the model number of 86545DX and serial number of 23T9762 yields a
host name of i86545DX23T9762.
Use Prefix-IP Address
A user-specified prefix is combined with the appliance server IP address
to generate the host name. Periods (.) are invalid in a host name, and are
replaced with hyphens (-). When you supply the prefix, remember that
the total length of the host name cannot exceed 15 characters.
36
IBM xSeries 135: User’s Reference
Domain Name
Enter the DNS domain name to assign to appliance servers. On
Windows systems this is known as the DNS Suffix Search. This field is
optional.
4. Click to enable reprovisioning and complete the File Transfer Protocol (FTP)
setup information. You can reprovision your appliances from the FTP server by
completing the following fields:
Remote Host Name
This is the host name or IP address of the FTP server.
Remote Directory
This is the directory to use on the FTP server for reprovisioning images.
FTP User Name
This is the username to use when logging into the FTP server.
FTP Password
This is the password to use when logging into the FTP server.
5. Click Finish.
Moving an appliance server into a group
To move an appliance server into a group, perform the following steps:
1. Using the mouse, select the appliance server icon. When you drag the icon, it
changes and displays where you can drop the appliance server.
2. Drag the appliance server icon into the group that you want. Although the
appliance server is listed in the All Appliances list, you can drop the appliance
server icon when you are over the group name or the Assigned Appliances list
that belongs to the group.
If the group is configured to manage network settings and there is an IP address
available from the IP address range of the group, the Advanced Appliance
Configuration Utility automatically configures the network settings of the appliance
server. Otherwise, the network settings are not configured by the Advanced
Appliance Configuration Utility and no changes are made. If you need to make
changes to the settings for your appliance server after it is assigned to a group, see
“Editing appliance server settings” on page 38.
Removing appliance servers from groups
Use the remove appliance option to delete an appliance server from the Advanced
Appliance Configuration Utility console database. Removing an appliance server that
is no longer in use enables the IP address that was assigned to the appliance server
to be allocated to another appliance server. You can also remove an appliance server
from a group and then rescan the network to add it to an appropriate group that
appears higher in the group list.
Note: If the appliance server you are trying to remove does not respond when you
highlight it and select remove, it is automatically removed. However, if you
attempt to remove an active appliance server, a warning message displays.
To remove an appliance server, highlight and right-click the appliance server; then
from the menu, click Remove Appliance.
Chapter 4. The Advanced Appliance Configuration Utility
37
Using the Assigned by First Matching Group function
The Assigned by First Matching Group function enables you to set appliance servers
to join the first matching group. You can move appliance servers to the group that you
want by using a drag-and-drop method or by right-clicking the unassigned appliance
server and then clicking Assign by First Matching Group. To assign an appliance
server to the first matching group, do the following:
1. Right-click the group to which you want to move the appliance server.
2. Click Move Up in List to move the selected group up in the list of groups.
3. Repeat steps 1 and 2 until the group that you want to add the appliance server to
appears above the group that currently contains the appliance server.
4. Right-click the appliance server that you want to move to another group, and then
click Assign by First Matching Group. The appliance server moves to the group
that it matches.
Editing appliance server settings
You can make changes to your appliance server network settings. To change network
settings, do the following:
1. Highlight the appliance server you want to change and click Edit Appliance.
Note: This utility can be used to manage both xSeries 130 and xSeries 135
appliance servers. The following screen shows an xSeries 130. The
DHCP option will not be available on the xSeries 135.
2. Select if you want the network settings assigned by Group or Static Settings. If
you select Static Settings, proceed to step 3 on page 39. If you select Group,
proceed to step 4 on page 39.
Notes:
a. The appliance server remains in the group but any changes made to the
group are not made to the appliance server that is now assigned for static
settings.
b.
38
You can also change the host name and DNS domain name when Static
Settings has been selected.
IBM xSeries 135: User’s Reference
3. Enter the TCP/IP settings for the appliance server.
IP Address
The IP address assigned to the appliance server.
Subnet Mask
The subnet mask value assigned to the appliance server.
Default Gateway
The IP address for the default gateway assigned to the appliance server
(optional).
DNS Address
The IP address of the Domain Name Server (DNS) assigned to the
appliance server (optional). Up to three entries are available.
4. Click Finish.
Note: If you edit the host name or DNS domain name for the appliance server,
you need to restart the appliance server for the changes to take effect.
Reprovisioning your appliance server
Reprovisioning enables you to easily change the operating system on an appliance
server. This is done by creating an image of a configured appliance server and then
storing it on an FTP server, using the Create Appliance Image function. You can then
store this image on one or several appliance servers using the Apply Appliance
Image function. Using reprovisioning, you can do the following to your appliance
server:
•
Create an appliance image
•
Apply an appliance image
•
Restore factory settings
Note: Reprovisioning does not affect the data on your appliance server; only the
operating system on the appliance server.
Enabling Reprovisioning for an existing group
If you enable a group to support reprovisioning, you can create and apply appliance
server images.
Notes:
1. When you are in the process of reprovisioning an appliance server, the icon next
to the appliance server changes in appearance.
2. The history tab of the appliance server records the results of a reprovision action.
Check this tab to ensure that the operation completed successfully.
To enable reprovisioning for an existing group, do the following:
1. Select the group for which you want to enable reprovisioning.
2. Highlight and right-click on the group for which you want to enable reprovisioning;
then, click Edit Group.
3. Navigate to the reprovisioning window and select Enable Reprovisioning.
4. Set the FTP settings.
Remote Host Name
This is the host name or IP address of the FTP server.
Remote Directory
This is the directory to use on the FTP server for reprovisioning images.
Chapter 4. The Advanced Appliance Configuration Utility
39
FTP User Name
This is the username to use when logging into the FTP server.
FTP Password
This is the password to use when logging into the FTP server.
5. Click Finish to return to the main window.
Note: When you create an image for reprovisioning, it is saved as the group
name and model number. Although multiple models of appliance servers
may belong to a group, only images created from the same model can be
applied. This prevents you from applying the image to the wrong
appliance server.
Creating an appliance server image
The Create Appliance Image function makes an image of the operating system on
your appliance server, and saves this image on the FTP server designated for the
group.
Note: If the history tab of the appliance server shows that the reprovision action
failed due to an FTP failure, retry the action. If you continue to have FTP
problems, try manually connecting to your FTP server to verify connectivity.
To create an appliance server image, perform the following steps:
1. Select the appliance server from which you want to create the image.
2. From the Appliance menu, click Create Appliance Image.
3. Click Yes.
Applying an appliance server image
The Apply Appliance Image function replaces an image of the operating system on
your appliance server with an image from the FTP server designated for the group.
Note: If the history tab of the appliance server shows that the reprovision action
failed due to an FTP failure, retry the action. If you continue to have FTP
problems, try manually connecting to your FTP server to verify connectivity.
To apply an appliance image, perform the following steps:
1. Select the appliance server to which you want to apply the image.
2. From the Appliance menu, click Apply Appliance Image.
3. Click Yes.
Restoring a factory image
Reprovisioning also enables remote restoration of the original factory image to the
appliance server by reapplying the factory image from the local image on the
appliance server. Because an FTP server is not involved, this ability is available
regardless of whether or not the appliance servers belong to a group.
To restore the factory image, do the following:
1. Select the appliance server to which you want to restore the image.
2. From the Appliance menu, click Restore Factory Image.
3. Click Yes.
40
IBM xSeries 135: User’s Reference
Rescanning
The Advanced Appliance Configuration Utility detects appliance servers that are on
the same physical subnet as the Advanced Appliance Configuration Utility console.
Appliance servers that can communicate with the console have a file/magnifying glass
icon; those that are not responding have an X on a red circle icon.
The Advanced Appliance Configuration Utility does not automatically detect if an
appliance server has failed. If you suspect that an appliance server has failed, rescan
the network to update the icons. To rescan the network, from the File menu, click
Rescan Network
Exporting and importing the database
The server database of the Advanced Appliance Configuration Utility Console
contains group definitions and discovered appliance server information. When the
appliance server starts, it reads the database file and updates the file automatically.
To import or export a configuration database, do the following:
1. From the File menu, click Import configuration or Export configuration.
2. Type the file name (the exported file is an ASCII based text file). If a file name is
specified, all file names are relative to the directory where the Advanced
Appliance Configuration Utility is installed.
Notes:
a. The remote workstation that is running the Advanced Appliance Configuration
Utility console automatically maintains a copy of the database
(ServerConfiguration.properties) in the Advanced Appliance Configuration
Utilities installed directory. To remove previous configuration data, close the
Advanced Appliance Configuration Utility, delete this file, and then start the
utility again. When you start again, all previously configured groups are
deleted. The Advanced Appliance Configuration Utility discovers connected
appliance servers and their network settings.
b.
As a precaution, you cannot export to an already existing file.
Chapter 4. The Advanced Appliance Configuration Utility
41
Starting Appliance System Manager using Advanced Appliance
Configuration Utility
To use the Advanced Appliance Configuration Utility console to start the Appliance
System Manager, do the following:
1. Click the appliance that you want.
2. Click Start Web-Based Management.
Your default Web browser starts, and starts the Appliance System Manager
console automatically.
3. Log in to the Appliance System Manager Web page.
42
IBM xSeries 135: User’s Reference
Chapter 5. Managing the appliance server
The appliance server provides easy-to-use Web hosting on a preinstalled server
platform with unattended operation. Installation is simple and configuration is
minimal.
An Internet Service Provider (ISP) or e-business customer can deploy as many
appliances as the enterprise needs. Most of the operation of the xSeries 135 is
hidden. All administration is done remotely through Web-based interfaces.
Most operations start from the Appliance System Manager main Web page. To enter
Appliance System Manager:
1. Go to the URL https://ip_address_of_appliance:1999
2. Click Administration
g Appliance System Administration.
3. Enter an Appliance System Manager administrator userid and password. (The
default userid is "administrator" and the default password is "password".)
Putting Web pages on the appliance server
You can use any Web publishing tools to create page content. You cannot create
pages on the appliance server, or on your administrative network.
Supported Web page formats
The Web pages must have static content, with the exception of PHP. Any static file is
allowed, including:
•
HTML files with .htm or .html filetypes
•
Images with .jpg or .gif filetypes
•
Audio files with filetypes such as .wav
•
Movie files with filetypes such as .mpg
•
Animated files created with tools such as Macromedia
Unsupported Web page formats
Users cannot store certain Web pages that change according to end-user actions.
Such Web pages include Java servlets or other server-side programming, although
some formats (PHP pages, for example) are supported.
© Copyright IBM Corp. 2001
43
Sending customer pages to the appliance server
Users can use File Transfer Protocol (FTP) to copy Web content pages to their home
directories on the appliance. They also can use FTP to delete files and to move files.
Customer FTP use is limited as described below.
A customer connecting to the appliance using FTP and the correct user ID is placed
directly into their home directory, which appears as /. The user can create
subdirectories below that home directory, but cannot access directories of any other
users on the appliance server.
Users should place Web userid files into the public_html subdirectory of their home
directories. A Web page with a URL starting with http://appliance/ belongs to the
appliance. To change Web pages with URLs starting with http://appliance/, change
the files owned by the user webroot. For example, changing the file index.html in the
Webroot public_html directory changes the home Web page of the appliance.
Note: You could configure the IBM HTTP Server to look for Web pages in other
directories, but all Web files should be somewhere on the /home, /home2, or
one of the /net/homeX partitions. Files in any other partition are not backed up
and would be overwritten if the appliance were reloaded.
Accessing customer Web pages
Web pages owned by users are accessed as http://appliance/~userID . For example,
assume user userid creates Web pages in userid’s public_html directory on an
appliance with the host name www.example.com . Now userid’s pages can be
accessed by the URL http://www.example.com/~userid.
User Web space security
The customer Web pages are protected by FTP and Linux security. FTP users have
no administrative access and cannot access directories or files of other users.
Customers are allowed access only to their own home directories. Non-customers are
not allowed FTP access at all. Customers do not have access to the Appliance
System Manager Web pages or to any other administrative function. Customers can,
however, update their own passwords. To change the password, perform the following
steps:
1. Visit the URL http://appliance_IP_address:1959.
2. Click Change User Password.
3. Enter the existing password and the new password.
User Web content backup
Customers are responsible for backing up their own pages. An administrator can
periodically backup all user data, see “Backing up and restoring customer data” on
page 49, but those backups do not happen automatically.
44
IBM xSeries 135: User’s Reference
Checking status
The system status checks are to check the status of the appliance itself, and to check
the status of the network.
Note: The time returned on status requests is for the time zone set at the appliance.
If you are accessing the appliance from another time zone, the times might
differ.
System processes
g
Click Status
System Processes to display a list of the active processes on the
appliance. Clicking System Processes is similar to issuing the ps command. The
process status page is displayed for each process. These processes are described
as follows:
•
USER - the user ID of the process owner
•
PID - the processID
•
%CPU - the percentage of total CPU being used by the process
•
%MEM - the percentage of total memory being used by the process
•
VSZ - the total virtual memory size of the process
•
RSS - the resident virtual memory size of the process
•
TTY - the terminal name
•
STAT - the process codes
•
START - when the process was started
•
TIME - the total CPU time used by the process so far
•
COMMAND - the name of the processed command
Click Refresh to refresh the status report. Click History to select from the most recent
10 status reports. When clicked, the History button changes to Current.
Disk usage
gä
Click Status
Disk Usage to display the disk usage on the appliance. Use this
command to make sure you are allocating enough space to users. Return values are
described as follows:
•
Filesystem indicates the current location on the drive for which the statistics are
compiled, for example, /dev/sda7.
•
Used indicates the amount of disk space (in bytes) currently in use on this
filesystem.
•
Available indicates the amount of unused disk space on this filesystem.
•
Use% indicates the percent of used disk space on this filesystem.
•
Mount displays the directory where this filesystem is mounted, for example, / .
Click Refresh to refresh the status report. Click History to select from the most recent
10 status reports. When clicked, the History button changes to Current.
Chapter 5. Managing the appliance server
45
System usage
g
Click Status
System Usage to display the statistics for the system times of the
CPU and disk read and write. All the times displayed are in jiffies (1/100th of a
second). The following times are displayed for User mode, user mode-low priority,
System mode, and Idle task:
•
CPU
•
Disk
•
Disk read I/O
•
Disk write I/O
•
Disk write block
•
Disk read block
Click Refresh to refresh the status report.
Click History to select from the most recent 10 status reports. When clicked, the
History button changes to Current.
System load
g
Click Status
System Load to display the number of jobs in the run queue in 1, 5,
and 15 minute load averages. Click Refresh to refresh the status report. Click History
to select from the most recent 10 status reports. When clicked, the History button
changes to Current.
Memory usage
g
Click Status
Memory Usage to display the amount of current free memory and
swap memory. All units are in KB. The page displays the following:
•
Total memory in the system
•
Free unallocated memory available for applications use
•
Shared memory
•
Buffers
•
Cached memory
•
Swap memory
— Total memory allocated for swap
— Free memory available for swap
Click Refresh to refresh the status report.
Click History to select from the most recent 10 status reports. When clicked, the
History button changes to Current.
Kernel interrupts
g
Click Status
Kernel Interrupts to check the status kernel interrupts. This page
displays the statistics for interrupts for each IRQ disk and swap pages. Interrupts
received are the number of interrupts for each IRQ. The IRQs shown are typical
assignments and might not correspond to your system's configuration. System
statistics indicate the number of pages the system paged in and out from the disk. It
also shows the number of swap pages that have been brought in and out.Click
Refresh to refresh the status report. Click History to select from the most recent 10
status reports. When clicked, the History button changes to Current.
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IBM xSeries 135: User’s Reference
Adapters
You can check the status of the appliance’s network adapters:
1. Click Status
g Adapters.
2. Click View for the adapter you want to check.
For the selected adapter the page displays the following:
•
The current time and date
•
Transmit and receive information
RPMs
g
The Installed RPM Status window displays information about the software currently
installed on the system. Click Status
RPM Status. The following information is
displayed for each installed RPM package:
•
Name of the installed package
•
Version of the installed package
•
Vendor name
•
Build date
•
Install date
•
Name of the host machine
•
Size of the package (KB)
•
Type of software license
•
Other details
Note: You can use the browser Find function to look for specific text in the returned
information, such as specific RPM package names.
Operating the appliance
This section explains how to use the appliance server.
Stopping the appliance
To stop the appliance, perform the following steps:
1. Click Operations
g Restart/Stop Appliance.
2. Click Shutdown.
The appliance software stops, but the appliance is not powered off. Wait five minutes
for the software to stop properly, then use the appliance power switch to power off the
appliance.
Restarting the appliance
To restart the appliance, perform the following steps:
1. Click Operations
g Restart/Stop Appliance.
2. Click Reboot.
Chapter 5. Managing the appliance server
47
Managing the Web server
This section describes how to manage the Web Server. Any Appliance System
Manager administrator can administer the production Web server. When you visit the
IBM HTTP Server ServerAdmin page, you are prompted for a user ID and password.
You can use any Appliance System Manager administrator user ID and password. You
can use the default administrator ID and password if you have not changed them.
To manage the Web Server:
1. Go to the URL https://ip_address_of_appliance:1999
2. If prompted, accept the new site certificate.
3. Click Administration
window will appear.
g IBM HTTP Server Administration. A new browser
Enter any Appliance System Manager administrator user ID and password to log
in. The IBM HTTP Server administration program will appear. To read the IBM
HTTP Server documentation, go to http://your_appliance_IP_address:1959 and
IBM HTTP Server.
click Documentation
g
Starting and stopping Web servers
The Web Server starts automatically when the appliance is started, and shuts down
when the system is shutdown. You can start and stop the HTTP Server from the
Appliance System Manager by selecting Operations Stop/Start Web Server in the
Appliance System Manager navigator.
Backing up and restoring the appliance configuration
You can backup or restore system and Web Server configuration.
g
g
Backup/Restore
Backup Configuration to start
Backing up: Click Operations
the process. The backup page lets you create backup files containing current
appliance configuration data for the operating system, Web server, and administration
data. The files backed up include:
•
The main configuration file
•
Key rings and key databases used for HTTP-S connections
•
The security files holding administrator information
Note: The key rings and key databases are stored in a centralized set of locations.
You do not need to know which are currently used. The key database used by
Appliance System Manager to secure its HTTP-S session is in a separate
location, and is also backed up. Customer Web pages are not backed up in
this process. See Backing up and restoring customer data for information
about backing up customer Web pages. You should also tell customers to
keep a copy of files they FTP to the appliance.
Copying configuration backup to another system: A configuration backup is useful
only if it is accessible after something happens to the backed up appliance. After you
back up the configuration information, copy it to another system. Perform the following
steps to copy the configuration information to another system:
1. Click Operations
g Backup/Restore g Backup Configuration.
2. Click Copy to server.
3. Provide the requested information to use FTP to transfer the configuration
information to another system.
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IBM xSeries 135: User’s Reference
Copying configuration backup from another system: If restoring a configuration is
necessary, you first must copy it onto the appliance. Perform the following steps to
copy the configuration information from another system:
1. Operations
g Backup/Restore g Restore Configuration.
2. Click Copy from server.
3. Provide the requested information to transfer the configuration information from
another system.
Restoring: To restore a backed up configuration, perform the following steps:
1. Copy the backed up configuration onto the appliance, if necessary.
2. Click Operations
g Backup/Restore g Restore Backup.
Attention: Restoring a backup configuration overwrites the current appliance
configuration such as network settings, definitions of user accounts, passwords, SSL
certificates. Customer Web pages are not overwritten.
Backing up and restoring customer data
You can backup and restore customer data, and also backup user directories by FTP.
Backing up customer data: To back up customer data, perform the following steps:
1. Click Operations, then click Backup User Directories.
2. Select Full or Incremental backup:
•
Click Full to backup all user files.
Attention: All files found in the specified server directory are first deleted.
•
Click Incremental to backup only user files that have changed since the
previous backup to the same server directory. If no previous backup is found
in the server directory, an error is reported.
3. Fill in the host name, directory, user and password. For FTP, if you do not specify
an absolute directory, the directory given is used relative to the default directory of
the user. You must use a different server directory for backing up each appliance.
You should use the appliance host name or other unique identifier for each
backup directory name.
4. Click Submit. The appliance creates the backup directory if necessary, and then
performs the Full or Incremental backup.
g
g
Backup/Restore
View
5. After doing the backup, click Operations
Backup/Restore Results to determine when the backup is completed and
whether it was successful.
Restoring customer data: To restore customer data, perform the following steps:
1. Click Operations
g Backup/Restore g Restore User Directories
2. Enter the location of a previous backup.
3. Click Submit. The backed up files will be restored to the appliance. If both full and
incremental backups had been performed, first the full backup is restored, then
the incremental backups are restored in order.
g
g
4. After doing the restore, click Operations
Backup/Restore
View
Backup/Restore Results to determine when the restore has completed and
whether it is successful.
Note: Unexpected results might occur if more than one administrator attempts to
change the appliance configuration at the same time.
Chapter 5. Managing the appliance server
49
Recovering from a failed hard drive
If one of your hard drives fails, and you have recent backups of your configuration and
user data, you can recover this information.
First hard drive failed
If your appliance’s first or only hard drive has failed:
1. Install the replacement hard drive. For information about installing hard drives,
see “Installing hard disk drives” on page 77.
2. Install the appliance software using the Recovery CD. For more information, see
“Using the Recovery CD” on page 128. Select the Reformat option to completely
initialize the hard drive.
3. Perform the initial appliance configuration. See Chapter 3, “Configuring your
appliance server,” on page 15, for more information.
4. Install any appliance upgrades you had previously installed, for more information,
see “Upgrading the appliance server”.
5. Restore your most recent backup of the appliance configuration.
6. If your appliance has only one hard drive, restore your most recent backup of the
user data. If your appliance server has additional hard drives, before restoring the
user data, make a separate backup of user data already on the appliance. (Do
not overwrite your previous user data backup!). This will preserve any changes
made to user data on the other hard drives since you last made a user data
backup.
a. Restore the previous user data backup.
b.
Restore the user data backup you just made.
Additional hard drive failed
If your appliance has multiple hard drives and a hard drive other than the first has
failed:
1. Install the replacement hard drive (see “Installing hard disk drives” on page 77).
2. Activate the additional hard drive in Appliance System Manager (see “Activating
an additional hard disk” on page 60).
3. Make a new backup of the existing user data (do not overwrite your previous user
data backup). This preserves any changes made to user data on the other hard
drives since you last made a user data backup.
4. Restore the previous user data backup.
5. Restore the user data backup you just made.
Upgrading the appliance server
You can view, download and install current and previous fixes to the appliance. By
applying the latest upgrade, you upgrade your appliance to the latest level; you do not
need to install any earlier upgrades first. Before applying an upgrade, you should
backup your configuration and user data. This information is described as follows:
Viewing upgrades
To check the status of updates, perform the following steps:
1. Click Operations.
2. Click Install Maintenance.
50
IBM xSeries 135: User’s Reference
On the Install Maintenance page, you can now view the last upgrade installed and any
upgrade that is pending installation, as indicated by its status: The status values are
described as follows.
Table 6. Status messages.
Status Message
Meaning
Current level of the Appliance
The last upgrade that has been installed on
the appliance
Downloading to the Appliance
The designated upgrade is either being
downloaded or copied to the appliance
Ready to install on the Appliance
The designated download or copy of
upgrade to appliance is complete and
therefore is ready to be installed.
To be installed on the Appliance
The upgrade will be installed during the next
system reboot
Checking for upgrades
To check for upgrades to the appliance, perform the following:
1. From the Install Maintenance page, click Check for Upgrades. The Software
Upgrade Detection page appears.
2. Select location (meaning CD, FTP, or Local File system).
3. Click Select Upgrades. A list of upgrades that can be downloaded appears on
the Software Upgrade Selection page.
Installing upgrades
To install an upgrade, perform the following steps:
1. From the Software Upgrade Selection page, select an upgrade.
2. Click Retrieve Upgrade.
3. A request for the selected upgrade will then be sent out and you will be returned
to the Install Maintenance page. At the Install Maintenance page, the status of
your requested download displays. Click Refresh to update the status.
4. When the download is complete, click Install to install the downloaded upgrade.
5. Restart the appliance to apply the installed upgrade.
Canceling upgrades
To cancel an upgrade, from the Install maintenance page, click Cancel Upgrade. The
selected upgrade will not be installed. It will be removed from the appliance. All
downloads in progress are stopped.
Chapter 5. Managing the appliance server
51
Configuring the appliance server
This section describes how to configure the appliance.
Selecting a language for the appliance server
To select the language that appears on the Appliance System Manager and IBM
HTTP Server administration Web pages, perform the following steps.
1. Click Configuration.
2. Click Language.
3. Select the desired language.
4. Click Submit. The Appliance System Manager and IBM HTTP Server will then
restart, and all Appliance System Manager and IBM HTTP Server administration
pages appear in the selected language.
Setting the appliance date, time, and time zone
To set the appliance server date, time, and time zone, perform the following steps:
1. Click Configuration
g Date/Time.
2. Fill in the desired date, time, and time zone.
3. Click Submit.
Configuring telnet
To enable or disable Telnet access, perform the following steps:
1. Click Configuration.
2. Click System Services.
3. Set Telnet services to On or Off.
4. Click Submit.
You can also specify which hosts are allowed Telnet access. To do this, perform the
following steps:
1. Click Security.
2. Click System Access.
3. Click Telnet Access.
4. A list of rules is displayed. Access is granted to any host that matches any rule
setting. Read the Web page help (click "Help" in the upper right corner), to find
out more about access rules.
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IBM xSeries 135: User’s Reference
Configuring FTP
To enable or disable FTP access, perform the following steps:
1. Click Configuration.
2. Click System Services.
3. Set FTP services to On or Off.
4. Click Submit.
You can also specify which hosts are allowed FTP access. Perform the following
steps:
1. Click Security.
2. Click System Access.
3. Click FTP Access.
4. A list of rules is displayed. Access is granted to any host that matches any rule
setting. To view more information about access rules, click "?" in the upper right
corner to view the Web page help for this subject.
Changing the system console
To change which attached terminal can be used to log in to the appliance, perform the
following steps:
1. Click Configuration
g System Services.
2. Select one of the following:
•
Video - you can log in using the attached display and keyboard, or serial port 1
•
Serial Port 1 - you can log in using the attached display and keyboard, or serial
port 1
•
Serial Port 2 - you can log in using the attached display and keyboard, or serial
port 2. Your appliance hardware might not have a second serial port.
Configuring e-mail
To configure e-mail, perform the following steps:
1. Click Configuration.
2. Click E-mail.
3. Click E-mail configuration.
4. In the Postmaster field, type the e-mail address for your Postmaster (optional).
This is an external e-mail address (for example, [email protected]) to which the
appliance sends any e-mail addressed to a user on the appliance. For example,
any e-mail addressed to root@yourappliance will be forwarded to the postmaster
e-mail address. If no postmaster e-mail address is configured, any e-mail that
would have been forwarded to the postmaster address is instead discarded.
5. In the SMTP Server field, type the fully qualified host name (for example
mailserver.example.com) through which the appliance will relay all outgoing email (optional). If you do not use this option, the appliance attempts to deliver all
e-mail directly. This feature might not work if the appliance is behind a firewall,
hence the need to instead forward all e-mail to another server that might know
how to get the e-mail out.
6. Click Submit.
Chapter 5. Managing the appliance server
53
Configuring e-mail alerts
You can configure the appliance to send e-mail alerts when certain events occur. This
feature helps warn administrators of possible trouble. With e-mail alerts,
administrators can specify which e-mail addresses receive alert messages and which
events are checked for. The appliance checks every five minutes for certain events
that, if selected, generate alerts. These alerts are sent out only every twenty-four
hours. You will get a second alert for a specific event only if the event occurs again
twenty-four hours later. If you wish to reset the alert so that the event will send e-mail,
disable that alert event and then re-enable it.
Selecting events that produce alerts
To define an event that produces an e-mail alert, perform the following steps:
1. Click Configuration.
2. Click E-mail.
3. Click E-mail Alerts.
4. Click Event List.
5. Select the events you want to produce alerts.
6. Click Submit.
Table 7. Events that produce alerts.
Event
Explanation
Any file system is
>= XX % full.
Use this alert to monitor disk space. Type the percentage above which an
alert should be generated. This pertains to local file systems only. Valid
values range from 0 to 100.
Processor load X Use this alert to monitor the workload on the computer. Type the average
number of processes in a runable state over the last five minutes above
which an alert should be generated. Valid values range from 0 to 1000.
Web server is not
responding
Use this alert to make sure your Web server is running.
Host X not
responding to
ping
Use this alert to monitor an important path in your network. Type the host
name or IP address of the host you want to make sure there is a path to.
This is a good indicator that your network is working properly.
Memory usage
X%
Use this path to monitor the amount of memory used. Valid values range
from 0 to 100.
Unexpected
restart
An alert will be sent when the appliance is started if it does not appear to
have been shut down normally. For example, if the machine suffers a
power failure, it will send this alert when it restarts.
Adding e-mail addresses
To add an e-mail address to the notification list, perform the following steps:
1. Click Configuration.
2. Click E-mail.
3. Click E-mail Alerts.
4. Click Address List.
5. Click Add.
6. Type the fully qualified address you want to add.
7. Click Submit.
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IBM xSeries 135: User’s Reference
Editing e-mail addresses
To edit an e-mail address that receives alerts, perform the following steps:
1. Click Configuration.
2. Click E-mail.
3. Click Email Alerts.
4. Click Address List.
5. Select an e-mail address from the list.
6. Click Edit.
7. Change the address.
8. Click Submit.
Deleting e-mail addresses
To delete an e-mail address from the address list, perform the following steps:
1. Click Configuration.
2. Click E-mail.
3. Click E-mail Alerts.
4. Click Address List.
5. Select the address you want to delete.
6. Click Delete.
Configuring E-Mail List Manager
A mailing list allows you to automatically forward mail from one mail address to one or
more addresses. The Mail List Manager allows you to view, add, edit, and delete mail
lists. The appliance uses the MajorDomo mailing list program. For more information
about MajorDomo, see http://www.greatcircle.com/majordomo.
Enabling or disabling the Mail List Manager
To enable or disable the Mail List Manager, perform the following steps:
1. Click Configuration.
2. Click E-Mail.
3. Click E-Mail Lists.
4. Click E-Mail List Manager.
5. If you want to use E-Mail List, click Enable E-Mail Lists.
6. If you do not want to use E-Mail List, click Disable E-Mail Lists.
7. Type the fully qualified e-mail address of the person you want to administer the EMail List Manager.
8. Click Submit.
9. If you have not already configured your e-mail, click Config Sendmail and type
the e-mail address for your Postmaster address and the host name for the SMTP
server (optional).
Listing mailing lists
To view current e-mailing lists, click Configuration, and then click E-Mail Lists.
When prompted, select List E-Mail Lists. This page allows you to view the current
names of the mailing lists and the addresses of their recipients.
Note: From this page you can add, edit, or delete mailing lists.
Chapter 5. Managing the appliance server
55
Adding mailing lists
To add a new mailing list, perform the following steps:
1. From the List Mail List page, click Add.
2. In List Name, type a unique name for this mailing list.
3. In Password, type a password for this list.
4. In Confirm Password, retype the password.
5. If you want to allow users to join this e-mail list without any administrator
intervention, click Allow User Subscriptions. If you do not, clear this box.
6. If you want to allow people who are not on the e-mail list to be able to send e-mail
to all those on the e-mail list, click Allow Unsubscribed Postings. If you do not,
clear this box.
7. In E-mail Addresses, type the e-mail addresses of the people you want to be
initially included in this e-mail list.
8. Click Submit.
Editing mailing lists
To edit an existing mailing list, perform the following steps:
g
g
g
1. If you have not already done so, open the List E-Mail List window by clicking
Configuration
E-mail
E-mail list
List E-mail Lists.
2. From the List E-Mail List page, click the mailing list you want to edit.
3. Click Edit.
4. In Password, type a new password for this list.
5. In Confirm Password, retype the new password.
6. If you want to allow users to join this e-mail list without any administrator
intervention, click Allow User Subscriptions. If you do not, clear this box.
7. If you want to allow people who are not on the e-mail list to be able to send e-mail
to all those on the e-mail list, click Allow Unsubscribed Postings. If you do not,
clear this box.
8. In Email Addresses, type the e-mail addresses of the people you want to be
included in this e-mail list.
9. Click Submit.
Deleting mailing lists
To delete a mailing list, perform the following steps:
g
g
g
1. If you have not already done so, open the List E-Mail List window by clicking
Configuration E-mail
E-Mail List
List E-Mail Lists.
2. From the List E-Mail List page, click the mailing list you want to delete.
3. Click Submit.
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IBM xSeries 135: User’s Reference
Changing the host name or default gateway
To change the host name or default gateway (router) perform the following steps.
1. Click Configuration.
2. Click Network.
3. Click System.
4. Enter the base host name, the part to the left of the first period (.) in the host name
field.
5. Enter the domain name, the part to the right of the first period (.) in the Domain
field. For example, if the appliance is www.example.com, enter www in the host
name field and example.com in the Domain field.
6. Optionally, enter the IP address of the default router in the Gateway field.
7. Click Submit.
After changing the appliance host name, Appliance System Manager generates a
new self-signed SSL certificate which might cause your browser to issue a warning.
Changing the IP address
To change the IP address or to configure IP aliases, perform the following steps:
1. Click Configuration.
2. Click Network.
3. Click Adapters.
4. Select the interface to add an alias or edit settings.
5. Click Add alias or Edit.
After changing the IP address, Appliance System Manager generates a new selfsigned SSL certificate which might cause your browser to issue a warning.
Changing the routing
To change the appliance’s IP routing, except the default route, perform the following
steps:
1. Click Configuration.
2. Click Network.
3. Click Static Routes.
4. Make the desired change.
Changing the Domain Name Services (DNS)
To configure the DNS servers used by the appliance, perform the following steps:
1. Click Configuration.
2. Click Network.
3. Click DNS.
4. Make the desired change.
Chapter 5. Managing the appliance server
57
Changing the local host name table
Use this option to configure IP addresses for host names that are not in DNS. To
change the appliances local host name table, perform the following steps:
1. Click Configuration.
2. Click Network.
3. Click Local Host Names.
4. Make the desired change.
Configuring IBM HTTP server
The HTTP Server starts automatically when the appliance is started. You can start
and stop the HTTP Server from the Appliance System Manager by selecting
Operations Stop/Start Web Server in the Appliance System Manager navigator. Any
Appliance System Manager administrator can administer the production Web server.
When you visit the HTTP Server ServerAdmin page you are prompted for a user ID
and password. You can use any Appliance System Manager administrator user ID
and password. You can use the default administrator ID administrator and password if
you have not changed them. To manage the HTTP Server:
1. Go to the URL
https://ip_address_of_appliance:1999
2. If prompted, accept the new site certificate.
3. Click Administration.
4. Click IBM HTTP Server Administration.
5. Make desired changes.
Configuring PHP
PHP is a programming language that can be embedded in a page that allows you to
produce dynamic content such as adding dates or a time box, accessing files, or
running commands. To enable or disable PHP support:
1. Click Configuration
g PHP Configuration g PHP Enable.
2. Click the desired button (Enable or Disable).
Note: Do not click Enable or Disable if you have configured your Web server for PHP
yourself; you will lose your Web server’s PHP configuration.
To configure PHP:
1. Configuration
g PHP Configuration g PHP Configure.
2. The PHP configuration file (php.ini) will be shown in the Web page. Make the
desired changes, then click Submit.
3. The Web server will restart and the changes will take effect immediately.
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IBM xSeries 135: User’s Reference
Configuring NFS file systems
To configure NFS file systems, select an option below.
Adding a file system
1. Click Configuration.
2. Click NFS Filesystems.
3. Click Add.
4. Type the host name.
5. Type the export path (the path of the exported filesystem on the NFS server).
6. Type the mount options. Leave blank or specify "defaults" for the default mount
options. Multiple options can be specified, separated by commas. For example,
"ro,rsize=8192" means mount read-only and use a read buffer size of 8192. See
the Linux documentation for the "mount" command for all the valid options.
7. Click Submit.
Editing a file system
1. Click Configuration.
2. Click NFS Filesystems.
3. Select the file system you want to edit.
4. Click Edit.
5. Modify the fields as desired.
6. Click Submit.
Deleting a file system
1. Click Configuration.
2. Click NFS Filesystems.
3. Select the file system you want to delete.
4. Click Delete.
Activating a file system
Use "Activate" to mount an NFS file system that is currently not mounted, either
because the NFS server was not available when the appliance was started, or
because you have unmounted it.
1. Click Configuration.
2. Click NFS Filesystems.
3. Select the file system you want to activate.
4. Click Activate.
Deactivating a file system
Use "Deactivate" to unmount an NFS file system. The file system will be mounted
again if you restart the appliance or use the "Activate" feature.
1. Click Configuration.
2. Click NFS Filesystems.
3. Select the file system you want to activate.
4. Click Deactivate.
Chapter 5. Managing the appliance server
59
Activating an additional hard disk
To initialize and use an additional hard disk drive, perform the following steps:
1. Turn off the appliance server; then, refer to “Installing hard disk drives” on page 77
for instructions on how to install a hard disk drive in your appliance server.
2. Turn on the appliance server.
3. Click Configuration.
4. Click Hardware.
5. Click the arrow next to the drive to be activated.
Using security
The following information describes how to set the system password, manage
administrators and users, and manage SSL certificates.
Setting the system password
After the initial configuration, you should change the default passwords. On a new
appliance, all the passwords are set to password.
The system password (the password for the root account) should have been changed
when you entered information in the initial configuration page, but if not, click Security
System Password in the Appliance System Manager and change it there.
g
Managing SSL certificates
If you want your users to have the protection of a Secure Sockets Layer protocol
(SSL) when connecting to your site, you'll need an SSL certificate, and you'll need to
configure your Web server to use SSL. See “Managing the Web server” on page 48.
Appliance System Manager allows you to manage SSL certificates by completing the
following tasks:
60
•
Creating an SSL database
•
Deleting an SSL database
•
Creating a self-signed certificate (usually for testing)
•
Creating a signed certificate request
•
Adding a signed certificate
•
Adding a CA certificate
•
Listing certificates
IBM xSeries 135: User’s Reference
Understanding SSL
Anytime you visit a URL that starts with "https" or see the "secure connection" icon in
your browser, you are connecting using Secure Sockets Layer protocol (SSL). Using
SSL with your Web server provides two main benefits:
•
Authentication - If your Web server uses an SSL Certificate that is signed by a
recognized Certificate Authority (CA), your users can feel more confident of your
identity.
For example: A Certificate Authority will not issue signed certificates for
example.com without first checking that the people requesting the certificates are
who they say they are and that they actually represent example.com. Therefore,
when users visit a Web site claiming to be hosted by example.com and see that
this site has a signed certificate for example.com, they can feel fairly confident
that they are really connected to the example.com Web site.
•
Encryption - SSL also encrypts the network connection between the browser
and the Web server, preventing eavesdropping — even by someone who might be
able to "sniff" the network traffic. This is desirable, for example, when providing a
password to log into a site or when viewing sensitive personal information.
Certificates contain information, such as the name of the authority and
organization, that identifies the entity (authority) that issued and owns the
certificate.
Creating an SSL database
Before you can work with SSL certificates, you must create a database to store them
in. You can then add one or more certificates to the newly added SSL database,
which the IBM HTTP Server can then use for its HTTP-S support. The IBM HTTP
Server configuration must be modified to refer to this database before the database
and its contents can be used by the Web server. To create an SSL database, perform
the following steps:
1. Click Security.
2. Click Manage SSL Certificates.
3. Click Create.
4. Type a file name for the new database. This value may contain only alphanumeric
characters and spaces, up to a maximum of 64 characters. Do not include any
directory information. The key database file extension (.kdb) will be added
automatically to the supplied name to form the complete file name of the
database.
5. Type the password you want to use to authenticate access to the new database.
You must provide this password whenever you wish to update the database
contents or delete the database. Passwords are case-sensitive. This value can be
any text string up to 255 characters, excluding blanks and special characters.
Note: If you forget this password, you will not be able to modify the contents or
delete the database.
6. Retype the database password to confirm the correct value is entered.
7. Click Submit.
8. The new database is created in the directory /opt/IBMHTTPServer/keys, with the
extension .kdb added. For example, if you supply the file name xyz, Appliance
System Manager will create a database /opt/IBMHTTPServer/keys/xyz.kdb. This
is the filename you should use in the Keyfile directive for the IBM HTTP Server
configuration.
Chapter 5. Managing the appliance server
61
Deleting an SSL database
To delete an SSL database, perform the following:
1. Click Security.
2. Click Manage SSL Certificates.
3. Select the database you want to delete.
4. Type the password for the database.
5. Click Delete.
6. Click Delete again to confirm your choice.
Creating a self-signed certificate
For testing, you can generate certificates that are signed only by you. Because these
are not signed by a recognized Certificate Authority, they will usually cause browsers
to warn users that the site might not be secure. To create a self-signed certificate,
perform the following:
1. Click Security.
2. Click Manage SSL Certificates.
3. Select the database that you want to create the certificate in, and enter its
password.
4. Click Edit.
5. Select Create new Self-signed Certificate.
6. Click Submit.
7. Type the Key Label, the name that identifies the key and certificate in the
database (for example, my public certificate). This value can be any text string up
to 64 characters. The Label is the text you will supply in the SSLServerCert
directive in IBM HTTP Server to select this certificate as the one that your Web
server will use. If you will use it this way, do not include spaces in the name.
Alternatively, you can designate one certificate in your database as the default;
see Viewing certificates.
8. Select the Key Size.
9. Type the Common Name, the name used to identify the system that owns the
certificate. For example, the full host name of the system (www.myserver.com).
This value can be any text string up to 64 characters. If the common name in a
certificate does not match the host name in the URL, most browsers will display a
warning message to the user, so it’s best to use the host name here.
10. Type the Organization, the name used to identify the organization that owns the
certificate. You can use any name to identify your organization, such as your
company name (My Company Name). This value can be any text string up to 64
characters.
11. (Optional) Type the Organizational Unit, the name used to further identify the
organization that owns the certificate, such as the department. You can use any
name to identify your organizational unit, such as your department or division
name. This value can be any text string up to 64 characters.
12. (Optional) Type the Locality, the name used to identify the location of the
organization that owns the certificate. You can use any name, such as the name
of your city or division. This value can be any text string up to 64 characters.
13. (Optional) Type the State/Province, the name of the state, province, or region of
the organization that owns the certificate. This value can be any text string up to
64 characters.
Note: Some Certificate Authorities require this field.
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IBM xSeries 135: User’s Reference
14. (Optional) Type the Zip Code, the zip code or postal code of the organization that
owns the certificate. This value can be any text string up to 16 characters.
15. (Optional) Type the Country, the name of the country of the organization that
owns the certificate. This value is the two character country code (ISO format) of
your country (for example, US for the United States).
16. Click Submit.
Creating a signed certificate request
When you are ready to request a signed certificate from a Certificate Authority, you
need to generate a request in a special format. To generate such a request, perform
the following steps:
1. Click Security.
2. Click Manage SSL Certificates.
3. Select the database that you want to put the certificate into, and enter its
password.
4. Click Edit.
5. Select Create new Certificate Signing Request.
6. Click Submit.
7. Type the Key Label, the name that identifies the key and certificate in the
database (for example, my public certificate). This value can be any text string up
to 64 characters. The Label is the text you will supply in the SSLServerCert
directive in IBM HTTP Server to select this certificate as the one that your Web
server will use. If you will use it this way, do not include spaces in the name.
Alternatively, you can designate one certificate in your database as the default
(see “Listing certificates” on page 65).
8. Select the Key Size.
9. Type the Common Name, the name used to identify the system that owns the
certificate. For example, the full host name of the system (www.myserver.com).
This value can be any text string up to 64 characters. If the common name in a
certificate does not match the host name in the URL, most browsers will display a
warning message to the user, so it's best to use the host name here.
10. Type the Organization, the name used to identify the organization that owns the
certificate. You can use any name to identify your organization, such as your
company name (My Company Name). This value can be any text string up to 64
characters.
11. (Optional) Type the Organizational Unit, the name used to further identify the
organization that owns the certificate, such as the department. You can use any
name to identify your organizational unit, such as your department or division
name. This value can be any text string up to 64 characters.
12. (Optional) Type the Locality, the name used to identify the location of the
organization that owns the certificate. You can use any name, such as the name
of your city or division. This value can be any text string up to 64 characters.
13. (Optional) Type the State/Province, the name of the state, province, or region of
the organization that owns the certificate. This value can be any text string up to
64 characters.
Note: Some Certificate Authorities require this field.
14. (Optional) Type the Zip Code, the zip code or postal code of the organization that
owns the certificate. This value can be any text string up to 16 characters.
Chapter 5. Managing the appliance server
63
15. (Optional) Type the Country, the name of the country of the organization that
owns the certificate. This value is the two character country code (ISO format) of
your country (for example, US for the United States).
16. Click Submit.
17. The request will be shown in a format that should allow you to cut and paste it.
Consult your Certificate Authority for instructions on what to do with it.
Adding a signed certificate
When you have received a signed certificate from a Certificate Authority, do the
following to add it to your SSL database.
Note: You must add the certificate to the same database in which you originally
created the request. If the database is lost, you will have to create a new
request and get a new certificate. Contact your Certificate Authority for help.
1. Click Security.
2. Click Manage SSL Certificates.
3. Select the database that you used to create the certificate request, enter its
password.
4. Click Edit.
5. Select Add A Signed Certificate to the Database.
6. Click Submit.
7. Paste the certificate information into the Paste Signed Certificate Below field.
8. Click Submit.
Adding a CA certificate
A Certificate Authority (CA) certificate (sometimes referred to as a root certificate or
root key) allows you to receive and add any publicly signed certificates from the CA.
The SSL database was initialized with the default set of Certificate Authority (CA)
certificates when the database was created.
To add a Certificate Authority certificate (received from a Certificate Authority) to the
SSL database, perform the following steps:
1. Click Security.
2. Click Manage SSL Certificates.
3. Select the database that you want to put the CA certificate into, and enter its
password.
4. Click Edit .
5. Select Add a CA Certificate to the Database.
6. Click Submit.
7. Paste the received certificate information into the Paste Signed Certificate
Below field.
8. Click Submit.
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IBM xSeries 135: User’s Reference
Listing certificates
To list or view a self-signed certificate, publicly signed certificate, or Certificate
Authority certificate, perform the following steps:
1. Click Security.
2. Select the database that you want to work with, and enter its password.
3. Click Edit.
4. Select List Certificates.
5. Click Submit.
6. Select the type of certificates you wish to list: Signed, Requested, or CA.
7. Click Refresh.
8. If you wish to work with a certificate in the list, select it and click View (to see more
information on a certificate), Delete, Make default, or Extract. Extracting a
certificate puts it in a form that can be cut and pasted into an e-mail.
9. When done, click Finished.
Controlling access
This section describes how to specify the hosts that are allowed control center access
for Appliance System Manager, FTP, and Telnet. Specific information is presented as
follows:
Managing administrators
g
Administrators have the authority to manage Appliance System Manager and IBM
HTTP Server. To manage administrators, click Security Manage Administrators.
A list of administrators is displayed. Click the appropriate button to:
•
Add Administrators
•
Edit Administrators (change passwords)
•
Delete Administrators
Managing users
A user is a customer of your service, someone who plans to store Web pages on the
appliance. You manage them by assigning each user a user ID, a password, and an
amount of disk space in their home directory. You are responsible for letting the user
know this information.
The user, then, uses FTP to transmit Web pages to the specified home directory on
the appliance. After you select Manage Users, a list of users is displayed. You can
select a user to edit, activate, deactivate, or delete. You can also add a new user.
These steps are described as follows:
1. Click Security
g Manage Users.
2. A list of users is displayed. Click the appropriate button to:
Add - Add a new user. Specify a user ID, password, and an optional disk space quota
for the new user. You can also specify where their home directory should be, and
optionally specify the numeric user id that the appliance will try to assign to the new
user.
Edit - Change a user password or disk quota.
Chapter 5. Managing the appliance server
65
Deactivate - Disable FTP access for a user. The user Web pages are still accessible.
The user ID is displayed within square brackets, ( [ ] ), when deactivated.
Activate - Activate a previously deactivated user.
Delete - Delete the user and all the user Web pages.
Appliance System Manager access
To specify the hosts that are allowed access to Appliance System Manager, perform
the following steps:
1. Click Security.
2. Click System Access.
3. Click ASM Access to configure access to the Appliance System Manager. By
default, all hosts are allowed. If you add any specific hosts, only those hosts are
allowed. You can add or delete hosts from the list on the page by clicking the Add
and Delete buttons. Delete all hosts from the list to allow all hosts.
4. When the list is correct, click Submit to make it take effect. (Before submitting the
list, be sure the host you are accessing Appliance System Manager from is on the
list; otherwise you will be unable to continue using Appliance System Manager
from that host.)
FTP access
You can specify which hosts are allowed FTP access by performing the following
steps:
1. Click Security.
2. Click System Access.
3. Click FTP Access.
4. A list of rules is displayed. Access is granted to any host that matches any rule
setting. Access is denied to hosts that do not match any rule.
Note: The FTP service can also be completely disabled, see “Configuring FTP” on
page 53. If you want to enable FTP access for some hosts here, also check
there to be sure the service itself is enabled.
Telnet access
You can also specify which hosts are allowed Telnet access by performing the
following steps:
1. Click Security.
2. Click System Access.
3. Click Telnet Access.
4. A list of rules is displayed. Access is granted to any host that matches any rule
setting. Access is denied to hosts that do not match any rule.
Note: The telnet service can also be completely disabled, see“Configuring telnet” on
page 52. If you want to enable telnet access for some hosts here, also check
there to be sure the service itself is enabled.
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IBM xSeries 135: User’s Reference
Table 8. FTP/Telnet Settings/Result.
FTP/Telnet settings
Results
Default
All hosts are allowed.
all
Matches any host. To restrict access, delete
this rule and add more specific ones the allow
the access you want.
IP address or host name
Matches the IP address or host name is
allowed. For example, to allow
abc.example.com , add the rule
abc.example.com
.host name
Matches any host whose host name ends in
host name. For example, .example.com
matches any host name that ends in
.example.com
number.
Matches any host whose IP address starts
with that number. For example, 192.168.
matches any host whose IP address starts
with 192.168.
variable1 EXCEPT variable2
Each variable can be one of the previous four
kinds of rules. This rule matches any host
that matches variable1 but not variable2. For
example:
1. all EXCEPT .example.com matches any
host whose host name does not end in
.example.com.
2. 192.168. EXCEPT this.example.com
matches any hosts with IP addresses starting
with 192.168., unless the host name is
this.example.com.
Using logs
There are two kinds of logs, system logs and Appliance System Manager logs. The
HTTP Server keeps several logs for both the Web server and for the administration
server.
The Appliance System Manager automatically prunes the logs so that they do not
consume too much system resource. The log files are pruned daily if the size of a log
file exceeds a pre-determined limit. There is no administrative interface to the pruning
function. The log files to be pruned include all log files with the .log filetype. They are
in the directory structure /opt/IBMHTTPServer/logs/*log .
Examples of logs are listed as follows:
•
Logs for the production instance of the HTTP Server:
— Error logs
— Transfer logs
— Custom logs, including the access log
•
— Cookie logs
Logs for the administration instance of the server:
— Error logs
— Access logs
Chapter 5. Managing the appliance server
67
Using system logs
You can check many logs showing system activity. These logs are described as
follows:
•
Cron Job log: Click Disk Log to display the contents of /var/log/cron. This log
has an entry for each cron job that starts successfully. You can scroll through the
log or go to a specified line in the log.
•
Boot log: Click Boot Log to display the contents of /var/log/dmesg. You can
scroll through the log or go to a specified line in the log. This log contains
messages issued by the kernel during startup.
•
System message log: Click System Message Log to display the contents of
/var/log/messages. You can scroll through the log or go to a specified line in the
log.
•
System security log: Click System Security Log to display the contents of
/var/log/secure. You can scroll through the log or go to a specified line in the log.
•
File transfer log: Click File Transfer Log to display the contents of
/var/log/xferlog which lists the files transferred to the appliance's user accounts.
Using Appliance System Manager logs
This section discusses Appliance System Manager logs. These functions are
described as follows:
68
g
g
g
g
•
Audit log: Click Logs Appliance System Manager Audit to display an audit
log from /var/log/asm_audit.log. You can scroll through the list or go to a specified
line in the list.
•
Error log: Click Logs
Appliance System Manager
Error to display an
error log from /var/log/asm_error.log. You can scroll through the list or go to a
specified line in the list.
•
Web access log: Click Logs
Appliance System Manager
Web Access
Log to display the list of Appliance System Manager Web accesses, both
successful and unsuccessful, in /opt/CSM/WebServer/logs/access_log. You can
scroll through the list or go to a specified line in the list.
•
Web error log: Click Logs
Appliance System Manager Web Error Log to
display a list of Web errors as stored in /opt/CSM/WebServer/logs/error_log. You
can scroll through the list or go to a specified line in the list.
g
IBM xSeries 135: User’s Reference
g
g
g
Chapter 6. Installing options
This chapter provides instructions for adding options to your appliance server. Some
option-removal instructions are provided in case you need to remove one option to
install another. For a list of supported options for your appliance server, see the
ServerProven® list at http://www.ibm.com/pc/compat on the World Wide Web.
Before you begin
To install options in your appliance server, begin by reading the following information.
•
Become familiar with the safety and handling guidelines specified under
“Handling static-sensitive devices” on page 70, and read the safety statements in
“Safety” on page vii. These guidelines will help you work safely while working with
your appliance server or options.
•
Have a keyboard, monitor, and mouse available.
•
Make sure that you have an adequate number of properly grounded electrical
outlets for your appliance server, monitor, and any other options that you intend to
install.
•
Back up all important data before you make changes to disk drives.
•
Have a small, flat-blade screwdriver available.
•
Before you install an optional device in your appliance server, verify that IBM
supports that device on your model. You can view the list of supported devices for
your model at: http://www.ibm.com/pc/us/compat.
System reliability considerations
To help ensure proper cooling and system reliability, make sure that:
© Copyright IBM Corp. 2001
•
Each of the drive bays has either a drive or a filler panel installed.
•
The cover is in place during operation, or is removed for no longer than 30
minutes while the appliance server is operating.
•
There is space around the appliance server to allow the appliance server cooling
system to work properly. Leave approximately 127 mm (5 in.) of space around the
front and rear of the appliance server.
•
A failed fan is replaced within 48 hours.
69
Handling static-sensitive devices
Attention: Static electricity can damage electronic devices and your system. To avoid
damage, keep static-sensitive devices in their static-protective packages until you are
ready to install them. To reduce the possibility of electrostatic discharge, observe the
following precautions:
70
•
Limit your movement. Movement can cause static electricity to build up around
you.
•
Handle the device carefully, holding it by its edges or its frame.
•
Do not touch solder joints, pins, or exposed printed circuitry.
•
Do not leave the device where others can handle and possibly damage the
device.
•
While the device is still in its static-protective package, touch it to an unpainted
metal part of the unit for at least two seconds. (This drains static electricity from
the package and from your body.)
•
Remove the device from its package and install it directly into your system unit
without setting it down. If it is necessary to set the device down, place it on its
static-protective packaging. (If your device is an adapter, place it component side
up.) Do not place the device on your system unit cover or on a metal table.
•
Take additional care when handling devices during cold weather, because heating
reduces indoor humidity and increases static electricity.
IBM xSeries 135: User’s Reference
Major components of the model 8654 appliance server
The following illustration shows the locations of major components in your model 8654
appliance server.
Clear shield
Clip
Air baffle
Terminator card
Heatsink
Memory module
Microprocessor
Fans
Light Path
Diagnostics
Hard disk drive
filler panel
Hard disk drive
Figure 8. Viewing the major components of the xSeries 135 model 8654
Chapter 6. Installing options
71
System board option connectors
The following illustration identifies the connectors on the system board.
System board jumper blocks
Any jumper blocks on the system board that are not shown in the illustration are
reserved. For normal operation of the system, no jumpers should be installed on any
of the jumper blocks.
Serial
connector B
(J51)
Serial
connector A
(J52)
C2T (in)
USB 1
Management
connector
connector
connector
(U38)
(J13)
(J53)
C2T (out)
USB 2
connector
connector
(U61)
(J15)
Ethernet
connectors (J1)
PCI slot 2
64 bit
33 MHz (J23)
BIOS code
page jumper
(J19)
PCI slot 1
64 bit
33 MHz (J10)
Remote supervisor
adapter connector
Primary IDE (J7
DIMM 4
(J47)
Switch block
(SW1)
DIMM 3
(J41)
Battery
SCSI signal (J4)
DIMM 2
(J34)
Power (J3)
DIMM 1
(J32)
Power (J6)
Diskette (J11)
Microprocessor 2
(U79)
SCSI hard disk
drive power (J8)
Microprocessor 1
(U47)
Fan 1 (J12)
Operator
information
panel (J43)
Fan 2 (J14)
Fan 5 (J35)
Fan 6 (J38)
Fan 3 (J22)
Fan 4 (J24)
Figure 9. Viewing the system board connectors
72
Secondary
IDE (J2)
IBM xSeries 135: User’s Reference
CD power (J17)
System board switch block
The switch block contains microswitches 1 through 4. Switch 1 is at the top of the
switch block and switch 4 is at the bottom. For more information about this switch
block see “Power-on password” on page 25.
The following table describes the function for each switch.
Table 9. Switches 1 through 4.
Switch
number
Switch
description
1
Reserved. The default setting is Off (disabled).
2
Reserved. The default setting is Off.
3
Reserved. The default setting is Off.
4
Bypass power-on password.
When this switch is toggled to the opposite position, the system bypasses
the power on password, if one is set. See “Power-on password” on page
25.
System board LEDs
The following illustration identifies the LEDs on the system board.
Light Path
Diagnostic circuit
verification LED
PCI
MEM
PS
SP
FAN VRM
Light
Path
TEMP CPU
Power-on
indicator
(CR47)
Light Path
Diagnostics
panel
Light Path
Diagnostics
button
Remote supervisor
adapter connector
DIMM 1
failure
(CR 38)
DIMM 2
failure
(CR 39)
DIMM 3
failure
(CR 46)
Fan 1
failure
(CR15)
DIMM 4
failure
(CR 54)
Fan 2
failure
(CR17)
Fan 6
failure (CR48)
Microprocessor 2
failure (CR53)
Fan 4
failure (CR33)
Fan 5
failure (CR40)
Microprocessor 1
failure (CR26)
Fan 3
failure (CR31)
Figure 10. Viewing the system board connectors
Chapter 6. Installing options
73
Major components of the model 8672 appliance server
The following illustration shows the locations of major components in your model 8672
appliance server.
Clip
Air baffle
Heat sink
Memory module
Microprocessor
Fans
Blanks
Hard disk drive
Hard disk drive
filler panel
Figure 11. Viewing the major components of the xSeries 135 model 8672
74
IBM xSeries 135: User’s Reference
System board internal cable connectors
The following illustration identifies the internal connectors on the system board.
System fan 2
(SYSFAN2)
CPU fan A
(CPUFAA)
System fan 1
(SYSFAN1)
Battery
CPU fan B
(CPUFAB)
Microprocessor
(U21)
Front panel
(FPI)
DIMM 1
DIMM 2
DIMM 3
Primary IDE
(IDE1)
Secondary IDE
(IDE2)
PCI slot 1
(PCI 1)
PCI slot 2
(PCI 2)
Figure 12. Viewing the system board connectors
Chapter 6. Installing options
75
System board jumpers
The following illustration identifies the jumpers on the system board.
Figure 13. Viewing the system board connectors
Removing the cover
Complete the following steps to remove the appliance server cover:
Note: If you are installing only a SCSI hard disk drive in a model 8654, you do not
need to remove the cover.
1. Review the information in “Safety” on page vii.
2. Turn off the appliance server and all attached devices and disconnect all external
cables and power cords.
3. If your appliance server is installed in a rack cabinet, remove the appliance server
from the rack cabinet.
4. Remove the two screws from the rear of the appliance server.
5. Pull out on the cover-release lever at the back of the appliance server to release
the cover.
6. Slide the cover back, then up and off the appliance server.
76
IBM xSeries 135: User’s Reference
Cover release
lever
Screws
Figure 14. Removing the cover
Note: You might need to remove the clear plastic shield to reach some parts in
the appliance server. For proper cooling and airflow, replace the clear
plastic shield before replacing the cover.
Attention: For proper cooling and airflow, replace the cover before turning on
the appliance server. Operating the appliance server for extended periods of time
(over 30 minutes) with the cover removed might damage appliance server
components.
7. Install all options before reinstalling the cover on the appliance server.
Installing hard disk drives
Your appliance server supports two 26 mm (1-in.), slim, 3.5-inch hard disk drives.
Model 8654 appliance servers support SCSI hard disk drives, while model 8672
appliance servers support IDE hard disk drives. Before you install a hard disk drive,
review the following:
•
Inspect the drive or drive tray for any signs of damage.
•
To maintain proper system cooling, do not operate the appliance server for more
than 2 minutes without either a drive or a filler panel installed in each bay.
•
Review the information in “Handling static-sensitive devices” on page 70.
•
Check the instructions that come with the drive for more information about
installing your drive.
Installing a SCSI hard disk drive in the model 8654
Complete the following steps to install a SCSI hard disk drive in the model 8654:
1. Review the information in “Safety” on page vii.
2. Turn off the appliance server and disconnect all external cables and power cords.
3. Remove the filler panel from the available hard disk drive bay.
Chapter 6. Installing options
77
4. Install the new hard disk drive in the drive bay:
a. Ensure that the tray handle is open (that is, perpendicular to the drive).
b.
Align the rails on the drive assembly with the guide rails in the drive bay.
c.
Gently push the drive assembly into the bay until the drive connects to the
backplane.
d. Push the tray handle toward the closed position until it locks the drive in place.
Slim filler
Filler panel
Hard disk drive
Drive tray
Drive tray handle
(in open position)
Note: When you turn on the appliance server, check the hard disk drive
status light and activity light to verify that the hard disk drives operate
properly.
If the green light flashes rapidly (three flashes per second), the
controller is identifying the drive.
5. If you have other options to install, install them now. Otherwise, go to “Installing
the cover” on page 88.
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IBM xSeries 135: User’s Reference
Installing an IDE hard disk drive in the model 8672
Complete the following steps to install an IDE hard disk drive on the model 8672:
1. Review the information in “Safety” on page vii.
2. Turn off the appliance server and disconnect all external cables and power cords.
3. Remove the cover according to “Removing the cover” on page 76.
4. Set the drive to primary (master) or secondary (subordinate), depending on the
configuration of your appliance server. See the documentation that comes with
the drive for instructions.
5. Remove the filler panel from the hard disk drive bay.
6. Install the new hard disk drive in the drive bay:
a. Slide the drive into the bay, with the screw holes in the drive facing up, and
align the screw holes in the drive with the screw holes in the appliance server
chassis.
b.
Use a screwdriver to drive the screws into the drive and secure it to the
appliance server chassis.
Note: You might have to hold the drive up and in place to carefully align the
drive with the screw holes in the chassis.
Slim filler
Filler panel
Hard disk drive
Figure 15. Installing or replacing the hard drive
c.
Connect signal and power cables to the rear of the drive. Be sure to keep the
signal cable and power cable clear of the path of the fan behind the drive bay.
7. If you have other options to install, install them now. Otherwise, go to “Installing
the cover” on page 88.
Chapter 6. Installing options
79
Installing memory
Adding memory to your appliance server is an easy way to improve system
performance. You can increase the amount of memory in your appliance server by
installing dual inline memory modules (DIMMs). Your appliance server uses a
noninterleaved memory configuration, which enables you to add, remove, or replace
one DIMM at a time. In an interleaved system you would have to add, remove, or
replace memory in sets.
Your appliance server comes with a dual inline memory module (DIMM) installed on
the system board in DIMM slot 1.
Installing memory in the 8654
Installing memory in the 8672
Connector 1
Connector 2
Connector 3
Connector 4
Connector 1
Connector 2
Connector 3
Figure 16. Installing memory
Note: Install additional DIMMs in the following order:
•
On the model 8672, DIMM connector 2, and then connector 3
•
On the model 8654, DIMM connector 2, connector 3, and then
connector 4
Complete the following steps to install a DIMM:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 70.
1. Review the information in “Safety” on page vii.
2. Turn off the appliance server and disconnect all external cables and power cords.
3. Remove the cover according to “Removing the cover” on page 76.
4. If necessary, remove the PCI adapter in slot 2 for easier access to the DIMM
connectors.
5. Touch the static-protective package containing the DIMM to any unpainted metal
surface on the appliance server. Then, remove the DIMM from the package.
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IBM xSeries 135: User’s Reference
6. Install the DIMM in the connector.
Attention: To prevent damage to the DIMM connectors, do not force the
memory module into the connector.
a. Turn the DIMM so that the index slots align correctly with the connector.
Note: The DIMM has two index slots, one in the center and the other on the
left half of the DIMM connector edge.
b.
Insert the DIMM into the connector by pressing on both corners of the DIMM
at the same time. Be sure to press straight into the connector.
Note: When installing a memory module, be sure that no gap exists between
the DIMM and the retaining clips. If a gap does exist between the
memory module and the retaining clips, remove the DIMM; then,
reinsert the DIMM properly.
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.
7. If you removed the adapter from PCI slot 2, reinstall it.
Note: When you start the appliance server for the first time after adding memory,
you must have a keyboard, monitor, and mouse connected to the
appliance server. The system displays a message indicating that the
memory configuration has changed.
•
If you installed additional memory, start the Configuration/Setup Utility
program, and select Save Settings. For more information see “Using
the Configuration/Setup Utility program for the xSeries 135” on page
21.
•
If you just replaced a failed DIMM, you must start the
Configuration/Setup Utility program, select Advanced Setup, select
Memory Settings, highlight the connector or bank of connectors that
you want to enable, and then select Enable.
8. If you have other options to install, install them now. Otherwise, go to “Installing
the cover” on page 88.
Chapter 6. Installing options
81
Installing adapters in the model 8654
The model 8654 appliance server supports the installation of ServerProven adapters.
Your appliance server comes with two peripheral component interconnect (PCI)
adapter slots on the system board with riser cards installed in them.
Note: Your appliance server also comes with an integrated video controller on the
system board. When you install a video adapter in a PCI slot, the appliance
server BIOS automatically disables the integrated video controller. This
enables the video adapter in the PCI slot to control the video functions for your
monitor.
The following illustration shows the location of the PCI expansion slots on the model
8654 system board.
PCI slot 2
64 bit
33 MHz (J23)
PCI slot 1
64 bit
33 MHz (J10)
Figure 17. Identifying adapter placement
Adapter considerations
Before you install adapters in the model 8654, review the following:
82
•
Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this chapter. If you need to change
the switch settings or jumper settings on your adapter, follow the instructions that
come with the adapter.
•
You can install 32-bit or 64-bit full-length or half-length adapters in the expansion
slots. Full-length adapters are installed in slot 1; half-length adapters are installed
in either slot 1 or 2.
•
Your appliance server supports 5.0 V and universal PCI adapters; it does not
support 3.3 V only adapters.
•
Your appliance server uses a rotational interrupt technique to configure PCI
adapters. You can use this technique to install PCI adapters that currently do not
support sharing of PCI interrupts.
IBM xSeries 135: User’s Reference
•
PCI slots 1 and 2 and the integrated SCSI controller are on PCI bus B; the system
board and all other integrated devices are on PCI bus A.
Note: PCI bus A is bus 0; PCI bus B is bus 1.
•
The system scans PCI slots 1 and 2 to assign system resources. By default, the
system starts (boots) devices in the following order: system SCSI devices, then
PCI devices.
Note: To change the boot precedence, start the Configuration/Setup Utility,
select Start Options from the main menu; then, select the PCI SCSI
adapter boot option.
Installing an adapter in the model 8654
Complete the following steps to install an adapter:
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling static-sensitive devices” on page 70.
1. Review the information in “Safety” on page vii.
2. Turn off the appliance server and disconnect all external cables and power cords.
3. Remove the cover according to “Removing the cover” on page 76.
4. Remove the expansion-slot clip that holds the expansion-slot cover in place by
sliding it upward and off the frame of the appliance server.
5. Remove the expansion-slot cover.
6. See the documentation that comes with your adapter for any cabling instructions.
Note: Route internal adapter cables before you install the adapter.
7. Set any jumpers or switches as described by the adapter manufacturer.
Chapter 6. Installing options
83
8. Install the adapter:
Note: When installing an adapter into slot 2, skip steps a and d.
a. Open the adapter-retention latch by pushing the blue tab to release it. Then
push the latch up to the full open position.
b.
Carefully grasp the adapter by its top edge or upper corners, and align it with
the connector on the PCI riser card.
c.
Press the adapter firmly into the riser-card connector.
Attention: When you install an adapter, be sure that the adapter is correctly
seated in the riser-card connector before you turn on the appliance server.
Improperly seated adapters might cause damage to the system board, the
riser card, or the adapter.
d. Push down on the blue adapter-retention latch until it clicks into place,
securing the adapter.
e. Replace the expansion-slot clip by sliding it down until it latches into place
and holds the adapter securely.
Expansion
slot clip
Adapter
Retention
latch
Tab
Expansion
slot cover
Expansion
slot
Figure 18. Installing the adapter
9. Connect the internal cables to the adapter, if necessary.
Attention: Route cables so that they do not block the flow of air from the fans.
10. If you have other options to install, install them now. Otherwise, go to “Installing
the cover” on page 88.
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IBM xSeries 135: User’s Reference
Installing a microprocessor on the model 8654
The model 8654 appliance server comes with one 1 GHZ microprocessor installed.
The following illustration will help you locate the second microprocessor connector on
the system board.
Microprocessor 2
(U79)
Microprocessor 1
(U47)
Servers with one microprocessor installed:
•
Microprocessor is installed in microprocessor socket 1 (U47).
•
Microprocessor supports both the startup and application processes.
•
A terminator card is installed in microprocessor socket 2 (U79).
Servers with two microprocessors installed:
•
One microprocessor is installed in microprocessor socket 1 (U47), and the
second microprocessor is installed in socket 2 (U79).
•
Both microprocessors share the system load.
Complete the following steps to install a second microprocessor:
Attention: To avoid damage and to ensure proper server operation, review the
following before you install a microprocessor:
•
Ensure that the microprocessors are the same type, have the same cache size,
and have the same clock speed.
•
Ensure that the microprocessor internal and external clock frequencies are
identical.
•
See the ServerProven list at http://www.ibm.com/pc/compat for a list of
microprocessors for use with your server.
Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, see “Handling
static-sensitive devices” on page 70.
Chapter 6. Installing options
85
1. Review the information in “Safety” on page vii.
2. Turn off the appliance server and disconnect all external cables and power cords.
3. Remove the cover according to “Removing the cover” on page 76.
4. Remove the plastic shield from the server.
5. Lift up the microprocessor release lever and remove the terminator card from the
microprocessor connector.
6. Install the microprocessor in the microprocessor connector.
Attention: To avoid bending the pins, do not use excessive force.
7. Push the release lever down to lock the microprocessor into place.
8. Install the heat sink onto the microprocessor.
Slot
Heatsink release
lever
Clip
Heatsink
Top view of
heatsink
Microprocessor
Terminator card
9. Replace the clear shield.
Note: The clear shield must be installed to maintain proper air flow and cooling
inside the server.
10. If you have other options to install, install them now. Otherwise, go to “Installing
the cover” on page 88.
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IBM xSeries 135: User’s Reference
Replacing a fan assembly
The model 8654 appliance server comes with six replaceable fans. The model 8672
appliance server comes with four replaceable fans.
Attention: If a fan fails, replace it within 48 hours to help ensure proper cooling.
Complete the following steps to replace the fan assembly:
1. Review the information in “Safety” on page vii.
2. Turn off the appliance server and disconnect all external cables and power cords.
3. Remove the cover according to “Removing the cover” on page 76.
4. Determine which fan to replace by checking the LED at each fan; a lit LED
indicates the fan to replace.
Note: The fan LEDs are illuminated by the Light Path Diagnostics circuit
(available on the xSeries 135 model 8654 only). For more information
about the LEDs and the Light Path Diagnostics circuit, see “Identifying
problems on the model 8654 using status LEDs” on page 120.
5. Remove the fan from the appliance server:
a. Disconnect the fan cable from the system board.
b.
Lift the fan away from the appliance server.
6. Orient the fan so that the air flow arrow on the side of the fan is facing or pointing
toward the rear of the appliance server.
Note: Proper air flow is from the front to the rear of the appliance server.
7. Push the replacement fan assembly into the appliance server until it clicks into
place.
Air flow
Figure 19. Replacing the fan
8. Connect the fan cable to the system board.
Note: When you start your appliance server after replacing a fan assembly, the
system-error light will either remain on or turn off. If the system-error light
remains on, you will have to turn off the appliance server to perform further
troubleshooting.
9. If you have other options to install, install them now. Otherwise, go to “Installing
the cover” on page 88.
Chapter 6. Installing options
87
Installing the cover
Complete the following steps to install the appliance server cover:
1. Clear any cables that might impede the replacement of the clear shield or the
cover.
2. Install the clear shield, if it was removed.
Attention: Before sliding the cover forward, make sure that all of the tabs on the
cover will engage the ledge at the front of the appliance server properly. If all the
tabs do not engage the ledge properly, it will be extremely difficult to remove the
cover later.
3. Install the cover by placing it into position and sliding it forward. Make sure that
the cover engages the tabs at the front and rear of the appliance server.
4. Install the screws, and secure the cover as shown.
Screws
Figure 20. Installing the cover
5. If required for your configuration, install the appliance server in a rack cabinet.
6. Go to “Cabling the appliance server” for information on how to connect cables to
your appliance server.
Cabling the appliance server
This section contains the information you need to cable your appliance server. To
cable the model:
88
•
8654, see “Cabling the model 8654 appliance server” on page 89.
•
8672, see “Cabling the model 8672 appliance server” on page 92.
IBM xSeries 135: User’s Reference
Cabling the model 8654 appliance server
Use the following illustration and the instructions in this section to attach the external
cables to your server.
1. Connect the power cord and all external cables to the appliance server, and then
plug the power cords into electrical outlets.
Note: Ethernet port 1 is for managing the appliance server. Ethernet port 2 is for
hosting Internet content.
Figure 21. Identifying the xSeries 135 model 8654 connectors
To effectively manage the cables on your appliance server, keep groups of cables
secured together, and do not run cables across the back of the appliance server.
Notes:
a. Use cable straps to bundle like cables together.
b.
Use cable straps to secure the cable bundles to the vertical rails of the rack
cabinet.
c.
When possible, separate data and power cables. For more information on
cable routing, see the cabling instructions for your xSeries 135 server on the
World Wide Web at http://www.pc.ibm.com/support.
d. Do not secure cables too tightly. Overtightening can cause internal damage
to cables.
2. Continue with “Connecting appliance servers with a C2T chain”.
Connecting appliance servers with a C2T chain
To share the same monitor, keyboard, and pointing device with several appliance
servers, you must connect the appliance servers together with Cable Chain
Technology (C2T) interconnect cables through the C2T (In) and C2T (Out)
connectors.
The C2T chaining cable uses physically different shells and different-colored
connector covers (a black cover for out and a white cover for in) to prevent the
accidental connection of two C2T (Out) connectors.
Before you begin, review the following:
•
You can connect a maximum of 42 appliance servers with the C2T chaining
cables.
•
When connecting appliance servers across a space larger than 3 U or on two
separate racks, you must use a C2T interconnect cable that is 2 m (6.5 ft) long,
which is available in the C2T option cable kit.
Note: Only one 2-m (6.5 ft) cable can be used in the C2T chain.
•
The C2T chaining cables are hot-swappable.
Attention: Do not let the pins of the C2T cable connectors touch the appliance
server chassis when adding or removing systems to or from the C2T chain.
Chapter 6. Installing options
89
•
Servers are numbered by their position in the chain (1 through n). If one
appliance server is removed from the chain, all successive appliance servers are
renumbered. For example, if the twelfth appliance server is removed from a chain
of 15 appliance servers, appliance servers 13 through 15 will then be renumbered
to 12 through 14.
•
The C2T numbering is independent of any other appliance server reference.
Changing the position of the appliance server in the C2T chain does not affect its
IP addresses.
Complete the following steps to connect the appliance servers:
Note: If you are not connecting multiple servers, begin with step 1d.
1. Using the C2T cables, connect the appliance servers together:
Note: Your appliance server comes with a short C2T chaining cable that can
span approximately 3 U if needed. A longer C2T cable is available in the
C2T cable option kit.
a. Connect one end of the C2T chaining cable to the C2T (Out) port of the top
appliance server.
b.
Connect the opposite end of the C2T chaining cable to the C2T (In) port of
the appliance server below it.
c.
Repeat these steps until all of the appliance servers are connected together.
d. Connect the C2T breakout cable to the C2T (Out) port of appliance server 1.
4
In
Out
3
In
Out
2
In
Out
1
In
Out
Video
Mouse
Keyboard
Figure 22. Viewing a C2T interconnect
Note: Server 1 (usually the appliance server at the bottom of the rack) is the
appliance server to which you connect the device breakout cable.
2. Connect a keyboard, monitor, and mouse to the C2T breakout cable.
3. Check the operation of the monitor, pointing device, and keyboard with each
appliance server. For testing instructions, see “Testing the C2T chain”.
Testing the C2T chain
After connecting the C2T chain, you will need to test the monitor, keyboard, and
pointing device to be sure that they work with each of the appliance servers.
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IBM xSeries 135: User’s Reference
Follow these steps to test the C2T cabling:
1. Turn on the appliance servers and the monitor.
2. Verify that the light in the Select button on appliance server 1 in the C2T chain is
lit, indicating that it is selected. If it is not, press the Select button.
3. Verify that the monitor is working.
4. Start up an operating system that has a mouse or pointing device driver and verify
that the mouse or pointing device buttons function.
5. Test your keyboard by typing a few words within an application.
6. Press NumLock on the keyboard twice, and then press the number of the
appliance server to test next, and then press Enter. Repeat steps 1 through 4 for
each of the appliance servers in the chain.
7. If necessary, review “Using the C2T feature”.
Note: If you cannot use the devices, check your cable connections and retry the test.
If the problem persists, turn off the appliance servers and connect the C2T
breakout cable directly to the C2T (Out) port of the appliance server. Poweron the appliance server and retry the devices. If the devices work, you
probably have a bad C2T interconnect cable. Replace the cable and retry the
devices in the C2T chain configuration.
Refer to “Input/output connector locations and ports” on page 93 for more details
about the input/output connectors on your appliance server.
Using the C2T feature
Placing several appliance servers in a C2T chain enables you to share the same
monitor, keyboard, and mouse on all appliance servers in the chain. To select an
appliance server, you can either use the Console Select button on the front of the
appliance server that you want to select, or you can use the keyboard. If you turn off
a selected appliance server, you must select another appliance server that is powered
up. For the location of the Select button, see “The IBM xSeries 135 model 8654
appliance server” on page 5.
To use the keyboard, do the following:
1. Press NumLock on the keyboard twice. The screen goes blank.
2. Type the number that corresponds to the appliance server ID in the C2T chain.
The screen returns for the appliance server that you selected, and the Console
Select LED for that appliance server illuminates.
Server 1 (usually the appliance server at the bottom of the rack) is the appliance
server to which you connect the C2T breakout cable. Server 1 must not be turned off
(powered down) for the chain to work properly. If appliance server 1 is turned off
(powered down), it must be removed from the chain and replaced by the next
appliance server in the chain.
Chapter 6. Installing options
91
Servers are numbered by their position in the chain (1 through n). If one appliance
server is removed from the chain, all successive appliance servers are renumbered.
For example, if the twelfth appliance server is removed from a chain of 15 appliance
servers, appliance servers 13 through 15 will then be renumbered to 12 through 14.
When removing or replacing appliance servers, or changing cables in the chain, it is
possible for more than one Select LED to be illuminated on the appliance servers in
the chain. To clear all but the selected appliance server LED, press the Select button
on any one of the appliance servers in the chain.
If you are using a flat-panel monitor, you might need to adjust the image lock on your
monitor when multiple appliance servers are connected using C2T interconnect
cables. To adjust this image, select one of the middle appliance servers in the chain
by pressing the Select button on the front of the appliance server; then, adjust the
image lock accordingly. For more information on how to adjust the image lock, see
the documentation that comes with your flat-panel monitor.
Note: For the chain to operate properly, no more than two adjacent appliance servers
can be unplugged from the electrical outlet at the same time.
Cabling the model 8672 appliance server
Use the following illustration to cable the model 8672 appliance server.
Figure 23. Locating the connectors
To effectively manage the cables on your appliance server, keep groups of cables
secured together, and do not run cables across the back of the appliance server.
Notes:
1. Use cable straps to bundle like cables together.
2. Use cable straps to secure the cable bundles to the vertical rails of the rack
cabinet.
3. When possible, separate data and power cables. For more information on cable
routing, see the cabling instructions for your xSeries 135 server on the World
Wide Web at http://www.pc.ibm.com/support.
4. Do not secure cables too tightly. Overtightening can cause internal damage to
your cables.
Refer to “Input/output connector locations and ports” on page 93 for more details
about the input/output connectors on your appliance server.
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IBM xSeries 135: User’s Reference
Input/output connector locations and ports
The following illustrations show the input/output connectors and the expansion slots
on the rear of the appliance server. Your appliance server has the following
input/output (I/O) connectors:
•
Serial connector
•
Ethernet connectors
•
Cable Chaining Technology (C2T) connectors (model 8654 only)
•
Keyboard connector (model 8672 only)
•
Video connector (model 8672 only)
•
Auxiliary-device (pointing device) connector (model 8672 only)
Figure 24. Identifying the connectors on the model 8654
Figure 25. Identifying the connectors on the model 8672
Serial port
Your appliance server has one standard serial port. Some application programs
require specific ports, and some modems function properly only at certain serial port
addresses. Use the Configuration/Setup Utility program to change the port address
assignments and prevent conflicts.
Table 10. Serial port connector on the system board.
Connector
COM1
Port
Serial port connector(external)
Description
Default connection. Used by the
operating system. The modem
can be connected so that the
system can dial out during
problems.
Viewing or changing the serial-port assignments
To view or change the serial-port assignments:
Chapter 6. Installing options
93
1. Restart the appliance server and watch the monitor screen.
2. When the message Press F1 for Configuration/Setup appears, press F1.
3. From the main menu, select Devices and I/O Ports; then, press Enter.
Note: The Devices and I/O Ports choice appears only on the full configuration
menu. If you set two levels of passwords, you must enter the administrator
password to access the full configuration menu.
4. Select the serial port; then, use the arrow keys to advance through the settings
available.
5. Select Save Settings; then, select Exit Setup to exit from the
Configuration/Setup Utility main menu.
Serial-port connector
Your appliance server has one serial-port connector located on the rear of the
appliance server.
The following table and illustration shows the pin-number assignments for the 9-pin,
male D-shell serial-port connector on the rear of your appliance server. These pinnumber assignments conform to the industry standard.
5
1
6
9
Table 11. Serial-port connector pin-number assignments.
Pin
Signal
Pin
Signal
1
Data carrier detect
6
Data set ready
2
Receive data
7
Request to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Signal ground
Ethernet ports
Your appliance server comes with two integrated Ethernet controllers. These
controllers provide an interface for connecting to 10-Mbps or 100-Mbps networks and
provide full-duplex (FDX) capability, which enables simultaneous transmission and
reception of data on the Ethernet local area network (LAN).
To access the Ethernet ports, connect a Category 3, 4, or 5 unshielded twisted-pair
(UTP) cable to the RJ-45 connector on the rear of your appliance server.
Note: The 100BASE-TX Fast Ethernet standard requires that the cabling in the
network be Category 5 or higher.
Ethernet port connector
The following table shows the pin-number assignments for the RJ-45 connector.
These assignments apply to both 10BASE-T and 100BASE-TX devices.
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IBM xSeries 135: User’s Reference
Table 12. Ethernet RJ-45 connector pin-number assignments..
Pin
Signal
Pin
Signal
1
Transmit data+
5
Not connected
2
Transmit data-
6
Receive data -
3
Receive data+
7
Not connected
4
Not connected
8
Not connected
Configuring the Ethernet controllers
When you connect your appliance server to the network, the Ethernet controllers
automatically detect the data-transfer rate (10Mbps or 100Mbps) on the network and
then set the controllers to operate at the appropriate rate. In addition, if the Ethernet
ports that your appliance server is connected to support auto-negotiation, the
Ethernet controllers will set the appropriate duplex state. That is, the Ethernet
controllers will adjust to the network data rate, whether the data rate is standard
Ethernet (10BASE-T), Fast Ethernet (100BASE-TX), half duplex (HDX), or full duplex
(FDX). The controllers support half-duplex (HDX) and full-duplex (FDX) modes at both
speeds.
C2T ports on the model 8654
There are two Cable Chain Technology (C2T) connectors on the rear of your model
8654 appliance server labeled "IN" and "OUT." These connectors operate with the
C2T ports to create a communications chain between appliance servers and a
console (monitor, mouse, and keyboard). To share the same monitor, keyboard, and
pointing device with several appliance servers, you must connect the appliance
servers together with C2T interconnect cables through the C2T (In) and C2T (Out)
connectors.
Note: The highest video mode supported in the C2T chain is 1024 x 768.
C2T breakout cable
A keyboard, monitor, and mouse or pointing device are connected to your model 8654
appliance server through the C2T breakout cable. The keyboard and mouse cables
have icons of a keyboard and a mouse on their respective cable connectors for easy
identification.
Figure 26. Using the C2T cable
Chapter 6. Installing options
95
Keyboard connector on the model 8672
There is one keyboard connector on the rear of the model 8672 appliance server. The
following table and illustration shows the pin-number assignments for the keyboard
connector on the end of the cable.
6
5
4
3
2
1
Table 13. Keyboard-connector (6-pin female) pin-number assignments .
Pin
I/O
Signal
1
I/O
Data
2
N/A
Reserved
3
N/A
Ground
4
N/A
+5 V dc
5
I/O
Keyboard clock
6
N/A
Reserved
Video connector on the model 8672
The following table shows the pin-number assignments for the 15-pin analog video
connector on the rear of the model 8672 appliance server.
5
1
15
11
Table 14. Video-connector (15-pin female) pin-number assignments.
Pin
Signal
Pin
Signal
Pin
Signal
1
Red
6
Ground
11
Not connected
2
Green or monochrome
7
Ground
12
DDC SDA
3
Blue
8
Ground
13
Horizontal synchronization
(Hsync)
4
Not connected
9
+5 V dc
DDC
14
Vertical synchronization (Vsync)
5
Ground
10
Ground
15
DDC SCL
Auxiliary-device (pointing device) connector on the model 8672
There is one auxiliary-device connector that supports a mouse or other pointing
device located on the rear of the model 8672 appliance server just under the keyboard
connector. The following table shows the pin-number assignments for the auxiliarydevice connector on the end of the cable.
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IBM xSeries 135: User’s Reference
6
5
4
3
2
1
Table 15. Auxiliary or pointing-device-connector (6-pin female) pin-number assignments .
Pin
Signal
1
Data
2
Not connected
3
Ground
4
+5 V dc
5
Clock
6
Not connected
Chapter 6. Installing options
97
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IBM xSeries 135: User’s Reference
Chapter 7. Solving problems
This section provides basic troubleshooting information to help you resolve some
common problems that might occur with your appliance server. You might need to
connect a monitor, mouse, and keyboard to aid in your troubleshooting.
If you cannot locate and correct the problem using the information in this section, see
“Using the Recovery CD” on page 128 for information on how to use the Recovery CD
that comes with your appliance server to restore the original preinstalled software.
The “Getting information, help, and service” on page 129 has information on how to
obtain help from IBM for your appliance server.
Diagnostic tools overview
The following tools are available to help you identify and resolve hardware-related
problems:
•
POST beep codes, error messages, and error logs
The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” on page
101 for more information.
•
Diagnostic programs and error messages
The appliance server diagnostic programs are stored in upgradable read-only
memory (ROM) on the system board for the model 8654 or provided on the IBM
Enhanced Diagnostics CD for the model 8672. These programs are the primary
method of testing the major components of your appliance server. See
“Diagnostic programs and error messages” on page 111 for more information.
•
Light Path Diagnostics
The Light Path Diagnostics feature is for identifying system errors on the xSeries
135 model 8654.
•
Troubleshooting charts
These charts list problem symptoms, along with suggested steps to correct the
problems. See the “Troubleshooting charts” on page 123 for more information.
•
Customized support page
You can create a customized support page that is specific to your hardware,
complete with Frequently Asked Questions, parts information, technical hints and
tips, and downloadable files. In addition, you can choose to receive electronic
mail (e-mail) notifications whenever new information becomes available about
your registered products.
After you register and create a profile for your xSeries products, you can diagnose
problems using the IBM Online Assistant, and you can participate in the IBM
discussion forum. For more detailed information about registering and creating a
customized profile for your IBM products, visit the following addresses on the
Web:
— http://www.ibm.com/pc/register
— http://www.ibm.com/pc/support
© Copyright IBM Corp. 2001
99
Server Support
Server working
properly?
Yes
Register and profile your server
After you register and profile, you will be able to:
• Diagnose problems using the IBM Online Assistant
• Participate in the IBM discussion forum
• Receive e-mail notifications of technical updates
related to your profiled products
No
Check all cables for loose connections
and verify that all optional devices you
®
installed are on the ServerProven list.
You can view the ServerProven list at:
Register at: http://www.ibm.com/pc/register
Profile at: http://www.ibm.com/pc/support
http://www.ibm.com/pc/compat
Problem
solved?
Yes
No
You can view the HelpCenter phone
numbers in the Support Phone List at:
http://www.ibm.com/pc/support
Use the troubleshooting
information provided with
your server to determine
the cause of the problem
and the action to take.
Problem
solved?
Yes
No
Flash the latest levels of BIOS,
service processor, diagnostics,
and RAID code.
You can download this code at:
http://www.ibm.com/pc/support
100
IBM xSeries 135: User’s Reference
Yes
Problem
solved?
No
Phone an
IBM HelpCenter
POST
When you turn on the appliance server, it performs a series of tests to check the
operation of appliance server components and some of the options that are installed
in the appliance server. This series of tests is called the power-on self-test, or POST.
If POST finishes without detecting any problems, a single beep sounds, and the first
screen of your operating system or application program appears.
If POST detects a problem, more than one beep sounds, and an error message
appears on your screen. See “POST beep code descriptions” and “POST error
messages” on page 104 for more information.
Notes:
1. If you have a power-on password set, you must type the password and press
Enter, when prompted, before POST will continue.
2. A single problem might cause several error messages. When this occurs, work to
correct the cause of the first error message. After you correct the cause of the first
error message, the other error messages usually will not occur the next time you
run the test.
POST beep code descriptions
Beep codes are sounded in a series of long and short beeps. The possible types of
beep codes that your appliance server might emit include the following:
No beeps
If no beep occurs after your appliance server completes POST, call for
service.
Continuous beep
Your startup (boot) microprocessor has failed, or your system board or
speaker subsystem might contain a failing component. If the system
continues through POST with no errors, call for service. If no video appears,
the startup processor has failed; replace the startup processor.
One short beep
One beep indicates that your appliance server successfully completed POST.
POST detected no configuration or functional errors. One beep also occurs
after your appliance server completes POST if you type an incorrect power-on
password.
Two short beeps
POST encountered an error. The Configuration/Setup Utility program will
display additional information; follow the instructions that appear on the
screen. See “POST error messages” on page 104 for descriptions of the text
messages that might appear.
Three short beeps
A system memory error has occurred. This combination occurs only if the
video basic input/output system (BIOS) cannot display the error message.
Replace the failing memory module.
Chapter 7. Solving problems
101
Repeating short beeps
The system board might contain a failing component, your keyboard might be
defective, or a key on the keyboard might be stuck. Running the diagnostic
tests can isolate the appliance server component that failed, but you must
have your system serviced. If the error message remains, call for service.
Ensure that:
•
Nothing is resting on the keyboard and pressing the key.
•
No key is struck.
•
The keyboard cable is connected correctly to the keyboard and to the
correct connector on the serve.
Note: If you just connected a new mouse or other pointing device, turn off
the appliance server and disconnect that device. Wait at least 5
seconds; then, turn on the appliance server. If the error message goes
away, replace the device.
Running the diagnostic tests can isolate the appliance server component
that failed, but you must have your system serviced. If the error message
remains, call for service.
One long and one short beep
POST encountered an error on a video adapter. If you are using the
integrated video controller, call for service. If you are using an optional video
adapter, replace the failing video adapter.
One long and two short beeps
A video I/O adapter ROM is not readable, or the video subsystem is defective.
If you hear this beep combination twice, both the system board and an
optional video adapter have failed the test. This beep combination might also
indicate that the system board contains a failing component.
One long and three short beeps
The system-board video subsystem has not detected a monitor connection to
the appliance server. Ensure that the monitor is connected to the appliance
server. If the problem persists, replace the monitor.
Two long and two short beeps
POST does not support the optional video adapter. This beep combination
occurs when you install a video adapter that is incompatible with your
appliance server. Replace the optional video adapter with one that the
appliance server supports, or use the integrated video controller.
POST beep codes
This section contains the POST beep codes for your appliance server. Your server
might omit beep codes that are described in the following table. For example, a 1-2-3
beep code is one beep, a pause, two consecutive beeps, another pause, and then
three more consecutive beeps.
102
IBM xSeries 135: User’s Reference
Table 16. POST beep codes.
Beep code
Description
Action
1-1-2
Microprocessor register test has failed.
Call for service.
1-1-3
CMOS write/read test has failed.
1-1-4
BIOS ROM checksum has failed.
1-2-1
Programmable Interval Timer test has failed.
1-2-2
DMA initialization has failed.
1-2-3
DMA page register write/read test has failed.
1-2-4
RAM refresh verification has failed. Turn off the appliance
server and then restart the appliance server. If the problem
persists, call for service.
1-3-1
First 64 KB RAM test has failed. Turn off the appliance
server and then restart the appliance server. If the problem
persists, call for service.
1-3-2
First 64 KB RAM parity test has failed. Turn off the
appliance server and then restart the appliance server. If
the problem persists, call for service.
1-4-3
Interrupt vector loading test has failed.
2-1-1
Secondary DMA register test has failed.
2-1-2
Primary DMA register test has failed.
2-1-3
Primary interrupt mask register test has failed.
2-1-4
Secondary interrupt mask register test has failed.
2-2-1
Interrupt vector loading has failed.
2-2-2
Keyboard controller test has failed.
2-2-3
CMOS power failure and checksum checks have failed.
2-2-4
CMOS configuration information validation has failed.
2-3-2
Screen memory test has failed.
2-3-3
Screen retrace tests have failed.
2-3-4
Search for video ROM has failed.
2-4-1
Screen test indicates the screen is operable.
3-1-1
Timer tick interrupt test has failed.
3-1-2
Interval timer channel 2 test has failed.
3-1-3
RAM test has failed above address hex 0FFFF.
3-1-4
Time-of-Day clock test has failed.
3-2-1
Serial port test has failed.
3-2-2
Parallel port test has failed.
3-2-4
Comparison of CMOS memory size against actual has
failed.
3-3-1
A memory size mismatch has occurred. Turn off the
appliance server and then restart the appliance server. If
the problem persists, call for service.
3-3-2
I2C bus has failed.
Chapter 7. Solving problems
103
POST error messages
The following tables provide information about the POST error messages that can
appear during startup. You need to attach a mouse, monitor, and keyboard to view
the post error messages.
Table 17. POST error messages.
POST message
062
Description
The appliance server failed to start on three consecutive attempts.
All caches are disabled. Repeatedly turning the appliance server on and then off or resetting the
appliance server might cause this problem.
Action: Start the Configuration/Setup Utility program and verify that all settings are correct. Use
the Cache Control selection in the Advanced Setup menu of the Configuration/Setup
Utility program to enable the caches.
If the problem persists, call for service. When the problem is corrected, be sure to enable the
caches.
101 102 106
An error occurred during the system board and microprocessor test.
Action: Call for service.
114
An adapter read-only memory (ROM) error occurred.
Action: Remove the options. If you can start the appliance server without the options installed,
reinstall each option one at a time and retest after each is reinstalled. When an option
fails, replace it.
If you cannot isolate and correct the problem, call for service.
129
An error was detected in the L1 cache of one of the microprocessors.
Action: 1.
2.
151
If you just installed a microprocessor, verify that the microprocessor is installed and
seated correctly.
If the problem persists, call for service.
A real-time clock (RTC) error occurred.
Action: Call for service.
161
The real-time clock battery has failed.
Action: Replace the battery yourself or call for service.
You can use the appliance server until you replace the battery. However, you must run the
Configuration/Setup Utility program and set the time and date and other custom settings each
time you turn on the appliance server.
162
A change in device configuration occurred. This error occurs under one or more of the following
conditions:
•
A new device has been installed.
•
A device has been moved to a different location or cable connection.
•
A device has been removed or disconnected from a cable.
•
A device is failing and is no longer recognized by the appliance server as being installed.
•
An external device is not turned on.
•
An invalid checksum is detected in the battery-backed memory.
Action: Verify that all external devices are turned on. You must turn on external devices before
turning on the appliance server.
If you did not add, remove, or change the location of a device, a device is probably failing.
Running the diagnostic program might isolate the failing device.
If you cannot isolate and correct the problem, call for service.
104
IBM xSeries 135: User’s Reference
Table 17. POST error messages.
POST message
163
Description
The time of day has not been set.
Action: Set the correct date and time. If the date and time are set correctly and saved, but the
163 error message reappears, call for service.
You can use the appliance server until the system is serviced, but any application programs that
use the date and time will be affected.
164
A change in the memory configuration occurred. This message might appear after you add or
remove memory.
Note:
The appliance server can be used with decreased memory capacity.
Action: 1.
2.
If POST error message 289 also occurred, follow the instructions for that error
message first.
If you just installed or removed memory, run the Configuration/Setup Utility program;
then, exit, saving the new configuration settings.
If the message appears again, shut down the appliance server, reset the memory
modules, and restart the appliance server.
If the problem persists, call for service.
175
A vital product data (VPD) error occurred.
Action: Call for service.
176 177 178
A security hardware error occurred.
Action: Check for indications that someone has tampered with the appliance server. If no one
has tampered with the appliance server, call for service.
184
The power-on password information stored in your appliance server has been removed.
Action: From the Configuration/Setup Utility program main menu, select System Security.
Then, follow the instructions on the screen.
If this information cannot be restored, call for service.
185
A power failure damaged the stored information about the drive-startup sequence.
Action: From the Configuration/Setup Utility program main menu, select Start Options; then,
follow the instructions on the screen.
If this information cannot be restored, call for service.
186
A system board or hardware error occurred.
Action: Call for service.
187
The VPD serial number is not set.
Action: The system serial number is set in the VPD EEPROM at the time of manufacturing. If
the system board has been replaced, the system serial number will be invalid and should
be set. From the main menu of the Configuration/Setup Utility program, select System
Information, and then select Product Data.If the problem persists, call for service.
188
A vital product data (VPD) error occurred.
Action: Call for service.
189
An attempt has been made to access the appliance server with invalid passwords. After three
incorrect attempts, the appliance server locks up; that is, the logon data fields are no longer
available to the user.
Chapter 7. Solving problems
105
Table 17. POST error messages.
POST message
201
Description
An error occurred during the memory controller test. This error can be caused by:
•
Incorrectly installed memory
•
A failing memory module
•
A system board problem
Action: 1.
2.
229
If you just installed memory, verify that the new memory is correct for your
appliance server. Also verify that the memory is installed and seated correctly.
If the problem persists, call for service.
An error was detected in the L2 cache of one of the microprocessors.
Action: 1.
2.
289
If you just installed a microprocessor, verify that the microprocessor is installed and
seated correctly.
If the problem persists, call for service.
An error occurred during POST memory tests, and a failing DIMM was disabled.
Note:
You can use the appliance server with decreased memory.
Action: 1.
2.
If you just installed memory, verify that the new memory is correct for your appliance
server. Also verify that the memory is installed and seated correctly. Start the
Configuration/Setup Utility program and select Memory Settings from the
Advanced Setup menu to enable the DIMM.
If the problem remains, replace the failing DIMM.
If the problem persists, call for service.
301 303
An error occurred during the keyboard and keyboard controller test. These error messages also
might be accompanied by continuous beeping.
Action: Ensure that:
•
Nothing is resting on the keyboard and pressing a key.
•
No key is stuck.
•
The keyboard cable is connected correctly to the keyboard and to the correct
connector on the appliance server.
Running the diagnostic tests can isolate the appliance server component that failed, but you must
have your system serviced. If the error message remains, call for service.
Note:
602
If you just connected a new mouse or other pointing device, turn off the appliance server
and disconnect that device. Wait at least 5 seconds; then, turn on the appliance server. If
the error message goes away, replace the device.
Invalid diskette boot record
Action: 1.
Replace the diskette.
2.
If the problem persists, make sure that the diskette drive cables are correctly and
securely connected.
3.
If the problem remains, replace the diskette drive.
If the problem persists, call for service.
604
An error occurred during a diskette drive test.
Action: 1.
2.
662
Verify that the Configuration/Setup Utility program correctly reflects the type of
diskette drive that you have installed.
Run the diagnostic tests. If the diagnostic tests fail, call for service.
A diskette drive configuration error occurred.
Action: If you removed a diskette drive, make sure that the diskette drive setting is correct in the
Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem persists, call for service.
106
IBM xSeries 135: User’s Reference
Table 17. POST error messages.
POST message
962
Description
A parallel port configuration error occurred.
Action: If you changed a hardware option, make sure that the parallel port setting is correct in
the Configuration/Setup Utility program. If the setting is not correct, change it.
If the problem persists, call for service.
11xx
An error occurred during the system-board serial port test.
Action: If you have a modem, serial printer, or other serial device attached to your appliance
server, verify that the serial cable is connected correctly. If it is, use the following
procedure:
1.
Turn off the appliance server.
2.
Disconnect the serial cable from the serial port.
3.
Wait five seconds; then, turn on the appliance server.
If the POST error message does not reappear, either the serial cable or the device is probably
failing. See the documentation that comes with the serial device for additional testing information.
If the POST error message reappears, call for service.
1162
The serial port configuration conflicts with another device in the system.
Action: 1.
2.
1601
Make sure the IRQ and I/O port assignments needed by the serial port are
available.
If all interrupts are being used by adapters, you might need to remove an adapter to
make an interrupt available to the serial port, or force other adapters to share an
interrupt.
An Advanced Systems Management update is needed.
Action: Download and install the latest Advanced Systems Management flash update.
1800
A PCI adapter has requested a hardware interrupt that is not available.
Action: 1.
Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the interrupt resource settings are not correct,
change the settings.
2.
If all interrupts are being used by other adapters, you might need to remove an
adapter to make an interrupt available to the PCI adapter, or force other adapters to
share an interrupt.
Chapter 7. Solving problems
107
Table 17. POST error messages.
POST message
1962
Description
No valid startup devices were found. The system cannot find the startup drive or operating
system.
Action: Be sure that the drive that you want to start from is in the startup sequence.
1.
Select Start Options from the Configuration/Setup Utility program main menu. If
you are unable to set the startup sequence, call for service.
2.
Check the list of startup devices in the Startup device data fields. Is the drive you
want to start from in the startup sequence?
Yes
Exit from this screen; then, select Exit Setup to exit from the
Configuration/Setup menu. Go to step 3.
No
3.
Follow the instructions on the screen to add the drive; then, save the
changes and exit from the Configuration/Setup menu. Restart the
appliance server.
Is an operating system installed?
Yes
Turn off the appliance server. Go to step 4.
No
4.
Install the operating system in your appliance server; then, follow your
operating system instructions to shut down and restart the appliance
server.
During appliance server startup, watch for messages indicating a hardware
problem.
If the same error message appears, call for service.
2400
An error occurred during the testing of the video controller on the system board. This error can be
caused by a failing monitor, a failing system board, or a failing video adapter (if one is installed).
Action: Verify that the monitor is connected correctly to the video connector. If the monitor is
connected correctly, call for service.
2462
A video memory configuration error occurred.
Action: Make sure that the monitor cables are correctly and securely connected to the appliance
server.
If the problem persists, call for service.
5962
An IDE CD-ROM configuration error occurred.
Action: Check the signal and power cable connections to the CD-ROM drive.
If the problem persists, call for service.
8603
An error occurred during the mouse (pointing device) controller test. The addition or removal of a
mouse, or a failing system board can cause this error.
Note:
This error also can occur if electrical power was lost for a very brief period and then
restored. In this case, turn off the appliance server for at least 5 seconds; then, turn it
back on.
Action: Ensure that the keyboard and mouse (pointing device) are attached to the correct
connectors. If they are connected correctly, use the following procedure:
1.
Turn off the appliance server.
2.
Disconnect the mouse from the appliance server.
3.
Turn on the appliance server.
If the POST error message does not reappear, the mouse is probably failing. See the
documentation that comes with the mouse for additional testing information. If the problem
remains, replace the mouse or pointing device.
If the POST error message reappears, run the diagnostic tests to isolate the problem. If the
diagnostic tests do not find a problem and the POST error message remains, call for service.
108
IBM xSeries 135: User’s Reference
Table 17. POST error messages.
POST message
00012000
Description
Processor machine check.
Action: 1.
2.
00019501
Update the system BIOS.
If the problem persists, replace the microprocessor.
Processor 1 is not functioning.
Action: Replace microprocessor 1.
If the problem persists, call for service.
00019502
Processor 2 is not functioning.
Action: Replace microprocessor 2.
If the problem persists, call for service.
00019701
Processor 1 failed the built-in self-test.
Action: Replace microprocessor 1.
If the problem persists, call for service.
00019702
Processor 2 failed the built-in self-test.
Action: Replace microprocessor 2.
If the problem persists, call for service.
00180100
A PCI adapter has requested memory resources that are not available
Action: 1.
2.
00180200
2.
00180400
If all memory resources are being used, you might need to remove an adapter to
make memory available to the PCI adapter. Disabling the adapter BIOS on the
adapter might correct the error. See the documentation that is provided with the
adapter.
A PCI adapter has requested an I/O address that is not available, or the PCI adapter might be
defective.
Action: 1.
00180300
Make sure that the PCI adapter and all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not correct,
change the settings.
Make sure that the I/O address for the PCI adapter and all other adapters are set
correctly in the Configuration/Setup Utility program.
If the I/O port resource settings are correct, the PCI adapter might be defective. Call
for service.
A PCI adapter has requested a memory address that is not available, or the PCI adapter might be
defective.
Action: 1.
Make sure that the memory addresses for all other adapters are set correctly in the
Configuration/Setup Utility program. If the memory resource settings are not correct,
change the settings.
2.
If the memory resource settings are correct, the PCI adapter might be defective. Call
for service.
A PCI adapter has requested a memory address that is not available.
Action: If all memory addresses are being used, you might need to remove an adapter to make
memory address space available to the PCI adapter. Disabling the adapter BIOS on the
adapter might correct the error. Refer to the documentation that is provided with the
adapter.
00180500
A PCI adapter ROM error occurred.
Action: Remove the PCI adapters. If you can start the appliance server without the adapters,
reinstall each adapter one at a time and retest after each is reinstalled. When an adapter
fails, replace it.
If you cannot isolate and correct the problem, call for service.
Chapter 7. Solving problems
109
Table 17. POST error messages.
POST message
00180600
Description
A PCI-to-PCI bridge error occurred. More than one PCI bus tried to access memory below 1 MB.
Action: Remove the PCI adapter that has the PCI bridge. If you can start the appliance server
without the adapter, reinstall and retest the adapter. If the adapter fails, replace it.
If you cannot isolate and correct the problem, call for service.
00180700
xxxxyyyy system board PCI device does not respond or was disabled by the user (where xxxx is
the PCI vendor ID and yyyy is the PCI device ID).
Action: Start the Configuration/Setup Utility program, select Devices and I/O Ports, and make
sure that the device is enabled. If the problem persists, call for service.
00180800
An unsupported PCI device is installed.
Action: Remove the PCI adapters. If you can start the appliance server without the adapters,
reinstall each adapter one at a time and retest after each is reinstalled. When an adapter
fails, replace it.
If the problem persists, call for service.
00181000
PCI error.
Action: Remove the PCI adapters. If you can start the appliance server without the adapters,
reinstall each adapter one at a time and retest after each is reinstalled. When an adapter
fails, replace it.
If the problem persists, call for service.
01295085
The ECC checking hardware test failed.
Action: Call for service.
01298001
No update data is available for processor 1.
Action: Update the system BIOS to a level that supports the microprocessors that are installed in
the appliance server.
01298002
No update data is available for processor 2.
Action: Update the system BIOS to a level that supports the microprocessors that are installed in
the appliance server.
01298101
The update data for processor 1 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors that are installed in
the appliance server.
01298102
The update data for processor 2 is incorrect.
Action: Update the system BIOS to a level that supports the microprocessors that are installed in
the appliance server.
01298200
Microprocessor speed mismatch
Action: The microprocessors that are installed do not run at the same speed; install
microprocessors with identical speeds.
I9990301
A hard disk drive error occurred.
Action: Call for service.
I9990305
POST could not find an operating system.
Action: Install an operating system. If you have already installed the operating system, check the
drive startup sequence. If the drive sequence is correct, run the diagnostic tests to verify
that the hard disk drive is functioning correctly. If there is a problem with the hard disk
drive (such as a bad sector), you might need to reinstall the operating system.
If you cannot reinstall the operating system, call for service.
110
IBM xSeries 135: User’s Reference
Table 17. POST error messages.
POST message
I9990650
Description
Power is restored.
Action: No action is required. This message appears each time power is restored to the
appliance server after a power loss.
Other Numbers
POST found an error.
Action: Follow the instructions on the screen.
Event/error logs
The POST error log contains the three most recent error codes and messages that
the system generated during POST. The System Event/Error log contains all
messages that were issued during POST and all system status messages from the
Advanced Systems Management processor.
To view the contents of the System Event/Error log, start the Configuration/Setup
Utility program; then, select Event/Error Logs from the main menu.
Diagnostic programs and error messages
The appliance server diagnostic programs are stored in upgradable read-only
memory (ROM) on the system board or on the IBM Enhanced Diagnostics CD that
comes with the appliance server. These programs are the primary method of testing
the major components of your appliance server.
Diagnostic error messages indicate that a problem exists; they are not intended to be
used to identify a failing part. Troubleshooting and servicing of complex problems that
are indicated by error messages should be performed by trained service personnel.
Sometimes the first error to occur causes additional errors. In this case, the appliance
server displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.
The following sections contain the error codes that might appear in the detailed test
log and summary log when running the diagnostic programs.
The error code format is as follows:
fff-ttt-iii-date-cc-text message
where:
fff
is the three-digit function code that indicates the function being tested when
the error occurred. For example, function code 089 is for the microprocessor.
ttt
is the three-digit failure code that indicates the exact test failure that was
encountered. (These codes are for trained service personnel and are
described in the Hardware Maintenance Manual.)
iii
is the three-digit device ID. (These codes are for trained service personnel
and are described in the Hardware Maintenance Manual.)
date
is the date that the diagnostic test was run and the error recorded.
cc
is the check value that is used to verify the validity of the information.
text message is the diagnostic message that indicates the reason for the problem.
Chapter 7. Solving problems
111
Text messages
The diagnostic text message format is as follows:
Function Name: Result (test specific string)
where:
Function Name
is the name of the function being tested when the error occurred.
This corresponds to the function code (fff) given in the previous
list.
Result
can be one of the following:
Passed
This result occurs when the diagnostic test
completes without any errors.
Failed
This result occurs when the diagnostic test
discovers an error.
User Aborted
This result occurs when you stop the
diagnostic test before it is complete.
Not Applicable
This result occurs when you specify a
diagnostic test for a device that is not
present.
Aborted
This result occurs when the test could not
proceed because of the system
configuration.
Warning
This result occurs when a possible problem
is reported during the diagnostic test, such
as when a device that is to be tested is not
installed.
Test Specific String This is additional information that you can
use to analyze the problem.
Starting the diagnostic programs
You can press F1 while running the diagnostic programs to obtain Help information.
You also can press F1 from within a Help screen to obtain online documentation from
which you can select different categories. To exit from Help, press Esc. You need to
attach a mouse, monitor, and keyboard to use the diagnostic programs.
To start the diagnostic programs:
1. If you have a model 8672 appliance server, insert the IBM Enhanced Diagnostics
CD in the CD-ROM drive on the appliance server.
2. Turn on the appliance server and watch the screen.
3. When the message F2 for Diagnostics appears, press F2.
4. Type the appropriate password; then, press Enter.
5. Select either Extended or Basic from the top of the screen.
6. When the Diagnostic Programs screen appears, select the test you want to run
from the list that appears; then, follow the instructions on the screen.
Notes:
a. If the appliance server stops during testing and you cannot continue, restart
the appliance server and try running the diagnostic programs again. If the
problem persists, call for service.
b.
112
The keyboard and mouse (pointing device) tests assume that a keyboard and
mouse are attached to the appliance server.
IBM xSeries 135: User’s Reference
c.
If you run the diagnostic programs with no mouse attached to your appliance
server, you will not be able to navigate between test categories using the
Next Cat and Prev Cat. All other functions that are provided by mouseselectable buttons are also available using the function keys.
d. You can view appliance server configuration information (such as system
configuration, memory contents, interrupt request (IRQ) use, direct memory
access (DMA) use, device drivers, and so on) by selecting Hardware Info
from the top of the screen.
When the tests have completed, you can view the test log by selecting Utility from the
top of the screen.
If the diagnostic programs do not detect an error but the problem persists during
typical appliance server operations, a software error might be the cause. If you
suspect a software problem, refer to the information that comes with the software
package.
Viewing the test log
The test log will not contain any information until after the diagnostic program has run.
Note: If you already are running the diagnostic programs, begin with step 3.
To view the test log:
1. Turn on the appliance server and watch the screen.
If the appliance server is on, shut down your operating system and restart the
appliance server.
2. When the message F2 for Diagnostics appears, press F2.
If a power-on password is set, the appliance server prompts you for it. Type the
appropriate password; then, press Enter.
3. When the Diagnostic Programs screen appears, select Utility from the top of the
screen.
4. Select View Test Log from the list that appears; then, follow the instructions on
the screen.
The system maintains the test-log data while the appliance server is powered on.
When you turn off the power to the appliance server, the test log is cleared.
Chapter 7. Solving problems
113
Diagnostic error message tables
The following tables provide descriptions of the error messages that might appear
when you run the diagnostic programs.
Important:
If diagnostic error messages appear that are not listed in the following tables,
make sure that your appliance server has the latest levels of BIOS and
diagnostics microcode installed.
Table 18. Diagnostic error messages.
Code
001
Function
Core system
Result
Failed
Text message
Processor board, ECC Test
Action
Call for service.
System board
005
Video port
Processor and system boards
011
Serial port
Integrated serial port
014
Parallel port
Integrated parallel port
015
USB interface
Aborted
Can NOT test USB interface while it is in use.
1.
Note: If you have a USB keyboard or mouse
attached, you cannot run the diagnostic
program for the USB interface.
Turn off the
appliance server.
2.
Replace the USB
keyboard and
mouse with a
standard keyboard
and mouse.
3.
Turn on the
appliance server.
4.
Run the diagnostic
test again.
Failed
System board
Call for service.
020
PCI interface
Failed
System board
Call for service.
030
SCSI interface
Failed
SCSI adapter in slot n failed register/counter/ power
test
Refer to the information
provided with the
adapter for instructions.
(where n is the slot number of the failing adapter)
If the problem persists,
call for service.
075
114
Power supply
Failed
IBM xSeries 135: User’s Reference
SCSI controller on system board failed
register/counter/power test
Call for service.
Voltage sensed by the system is out of range
Call for service.
Table 18. Diagnostic error messages.
Code
089
Function
Microprocessor
Result
Failed
Text message
Action
Invalid microprocessor in slot xyz or BIOS setup
problem
(where xyz identifies the microprocessor that is
causing the error message)
1.
Check the system
error log for the
related error
messages.
2.
If your appliance
server does not
have the latest
level BIOS
installed, update
the BIOS.
3.
If the problem
remains, replace
the xyz
microprocessor
and run the test
again.
Processor in socket ID xyz is installed but not
functioning
(where xyz identifies the microprocessor that is
causing the error message)
If the problem persists,
call for service.
Microprocessor in socket ID xyz
1.
Reseat the
microprocessor.
(where xyz identifies the microprocessor that is
causing the error message)
2.
If the problem
remains, replace
the
microprocessor.
If the problem persists,
call for service.
Processor in socket id xyz is defective
Replace the
microprocessor.
(where xyz identifies the microprocessor that is
causing the error message)
Test setup error: Application microprocessor not
installed or BIOS setup problem
If the problem persists,
call for service.
1.
Verify that the
Application
microprocessor is
installed and
seated correctly.
2.
If your appliance
server does not
have the latest
level BIOS
installed, update
the BIOS.
3.
If the problem
remains, replace
the application
microprocessor
and run the test
again.
If the problem persists,
call for service.
Chapter 7. Solving problems
115
Table 18. Diagnostic error messages.
Code
075
Function
Microprocessor
Result
Failed
Text message
VRM corresponding to Microprocessor in socket xyz
is defective
(where xyz identifies the microprocessor whose
VRM is causing the error message)
VRM corresponding to Microprocessor in socket ID
xyz is not installed
(where xyz identifies the microprocessor whose
VRM is causing the error message)
175
System thermal
Failed
Fan # n
Action
Replace the VRM.
If the problem remains,
call for service.
Install a VRM.
If the problem persists,
call for service.
Replace the indicated
fan.
(where n is the number of the failing fan)
Temperature sensed on processor board is out of
range
Call for service.
180
Status display
Failed
Any failure message
Call for service.
201
System memory
Failed
DIMMs in location DIMM n
1.
Reseat the failing
DIMM.
(where n is the number of the socket that contains
the failing DIMM)
2.
If the problem
remains, replace
the DIMM.
If the problem
persists, call for
service.
Test setup error: Corrupt BIOS in ROM
Test setup error: Corrupt DMI BIOS, information in
BIOS is not as expected
If your appliance server
does not have the latest
level BIOS installed,
update the BIOS to the
latest level.
If the problem persists,
call for service.
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IBM xSeries 135: User’s Reference
Table 18. Diagnostic error messages.
Code
202
Function
System cache
Result
Aborted
Text message
Action
Test setup error: BIOS cannot access VPD
information
Test setup error: Corrupt DMI BIOS. Information in
BIOS is not as expected
If your appliance server
does not have the latest
level BIOS code
installed, update the
BIOS code to the latest
level and run the
diagnostic program
again.
If the problem persists,
call for service.
Test setup error: No L2 cache detected on
microprocessor socket ID xyz or BIOS setup
problem
1.
If your appliance
server does not
have the latest
level BIOS code
installed, update
the BIOS code to
the latest level
2.
Run the diagnostic
program again.
3.
If the problem
remains, replace
the failing
processor.
(where xyz identifies the microprocessor that is
causing the error message)
Test setup error: Unknown hardware problem
associated with microprocessor in socket ID xyz.
(where xyz identifies the microprocessor that is
causing the error message)
If the problem persists,
call for service.
Failed
Microprocessor in socket ID xyz
(where xyz identifies the microprocessor that is
causing the error message)
1.
Reseat the
identified
microprocessor.
2.
If the problem
remains, replace
the
microprocessor.
If the problem persists,
call for service.
Warning
Test setup error: Cache is disabled. Use system
setup to enable before retrying the test
Use the Cache Control
choice from the
Advanced Setup menu
to enable the cache.
If the problem persists,
call for service.
206
Diskette drive
Failed
Internal diskette drive bay
Call for service.
215
CD-ROM
Failed
On system board.
Call for service.
Aborted
The CD-ROM drive is not present.
Verify that the cables
are properly connected
to the CD-ROM. If the
problem persists, call
for service.
Failed
BIOS drive # n (where n is the drive bay number)
Call for service.
217
Hard disk drive
Chapter 7. Solving problems
117
Table 18. Diagnostic error messages.
Code
264
Function
Magnetic tape
drive
Result
Aborted
Text message
Test setup error: No tape drive found
Action
Check the cable and
power connections to
the drive.
Refer to the information
that is provided with the
tape drive.
If the problem persists,
call for service.
Failed
The load/mount test failed for device n on adapter m
(where n is the number of the device and m is the
adapter number)
The self-diagnostic failed for device n on adapter m
Refer to the information
provided with the tape
drive.
If the problem persists,
call for service.
(where n is the number of the device and m is the
adapter number)
The unload/eject test failed for device n on adapter
m
(where n is the number of the device and m is the
adapter number)
The unload/eject push button test failed for device n
on adapter m
(where n is the number of the device and m is the
adapter number)
The read/write self-diagnostic failed for device n on
adapter m
(where n is the number of the device and m is the
adapter number)
Insert a new tape
cartridge; then, run the
diagnostic test again.
Refer to the information
that is provided with the
tape drive.
If the problem persists,
call for service.
301
Keyboard
Failed
On system board keyboard test failed
1.
Verify that the
keyboard cable is
connected.
2.
If the problem
remains, replace
the keyboard cable.
If the problem persists,
call for service.
302
Mouse
305
Video monitor
118
Failed
IBM xSeries 135: User’s Reference
On system board pointing device test failed.
Replace the pointing
device. If the problem
persists, call for service.
Any message
Refer to the information
that comes with the
monitor.
Table 18. Diagnostic error messages.
Code
405
415
Function
Ethernet
Analog/digital
modem
Result
Failed
Not
applicable
Text message
Action
In PCI slot n
(where n is the PCI slot number in which the failing
Ethernet adapter is installed)
Replace the Ethernet
adapter in slot n. If the
problem persists, call
for service.
On system board
Call for service.
No modem was detected
1.
Verify that the
modem is properly
attached to the
appliance server.
2.
If the problem
remains, replace
the modem.
If the problem persists,
call for service.
PCI modem detected but not enabled
1.
Change the
configuration to
enable the modem.
2.
If the problem
remains, replace
the modem.
If the problem persists,
call for service.
Failed
Modem reset failed
Replace the modem.
If the problem persists,
call for service.
No dial tone detected
1.
Make sure that the
phone line
attached to the
modem has a dial
tone. (Connect a
phone to the line
and listen, if
necessary.) If there
is no tone, have the
phone line
serviced.
2.
If the problem
remains, replace
the modem.
If the problem persists,
call for service.
Chapter 7. Solving problems
119
Identifying problems on the model 8654 using status LEDs
If the system-error light in the operator information panel on the front of the appliance
server is on, one or more LEDs inside the appliance server might be on. Use the
Light Path Diagnostics panel to identify the type of error that occurred.
Note: Light Path Diagnostics is available on the xSeries 135 model 8654 only.
For LED locations see the “Light Path Diagnostics panel on the model 8654” on page
121.
The Light Path Diagnostics panel in your appliance server enables you to quickly
identify the type of system error that occurred. The Light Path Diagnostics panel is
located on the system board, just behind PCI adapter slot 1. When you press the
Light Path Diagnostics button, the LED on the top-right corner of the panel illuminates.
This shows that the diagnostic circuitry is working correctly.
Your appliance server is designed so that any LEDs that are illuminated can be
illuminated again without power after you remove the cover. This feature helps you
isolate the problem if an error causes the appliance server to shut down. See “Model
8654 Light Path Diagnostics table” on page 121.
Important: You have up to 12 hours to use the Light Path Diagnostic LEDs after the
power is removed from the appliance server. After 12 hours, you must turn on the
appliance server again to be able to use the Light Path Diagnostic LEDs to help locate
system errors.
To view the LEDs on the system board:
1. Turn off the appliance server and peripheral devices.
2. Remove all external cables from the appliance server; then, remove the
appliance server from the rack and remove the cover. For more information see
“Removing the cover” on page 76 for instructions.
3. Press and hold the Light Path Diagnostics (blue) button on the diagnostics panel.
The LEDs will be illuminated while the switch is pressed.
Note: You can illuminate the LEDs for a maximum of 2 minutes. After that time,
the circuit that powers the LEDs is exhausted.
4. Replace the cover on the appliance server; then, reinstall the appliance server in
the rack and connect all external cables. For more information see “Installing the
cover” on page 88 for instructions.
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IBM xSeries 135: User’s Reference
Light Path Diagnostics panel on the model 8654
The following illustration shows the LEDs on the diagnostics panel on the system
board. See “Model 8654 Light Path Diagnostics table” for information on identifying
problems using these LEDs.
Light
Path
PS
MEM
TEMP CPU
FAN VRM
SP
PCI
Model 8654 Light Path Diagnostics table
The system-error light on the operator information panel is lit when certain system
errors occur. If the system-error light on your appliance server is lit, use the following
table to help determine the cause of the error and the action you should take.
Table 19. Light Path Diagnostics.
Lit LED on
diagnostics
panel
Cause
Action
None
An error has occurred and cannot be isolated,
or the Advanced Systems Management
processor has failed.
An error has occurred that is not represented by
a Light Path Diagnostics LED. Check the
system error log for more information about the
error.
PS
Power supply has failed.
Have the system serviced.
TEMP
The system temperature has exceeded a
threshold level.
1.
Check to see if a fan has failed. If it has,
replace the fan.
2.
Make sure that the room temperature is not
too hot. (See “The IBM xSeries 135 model
8654 appliance server” on page 5 or “The
IBM xSeries 135 model 8672 appliance
server” on page 8.)
If the problem persists, have the system
serviced.
FAN
A fan has failed or is operating too slowly.
Note:
A failing fan can also cause the TEMP
LED to be on.
Check the LEDs on the fans and replace the
indicated fan.
Chapter 7. Solving problems
121
Table 19. Light Path Diagnostics.
Lit LED on
diagnostics
panel
SP
Cause
The service processor has failed.
Action
Remove power from the appliance server, and
then restart the appliance server.
If the problem persists have the system
serviced.
MEM
CPU
A memory error occurred.
One of the microprocessors has failed.
1.
Check the DIMM failure LEDs on the
system board.
2.
Replace the DIMM that is indicated by the
lit DIMM failure LED.
1.
Check the microprocessor failure LEDs on
the system board.
2.
If a microprocessor failure LED is on, make
sure that the microprocessor is installed
correctly (see “Identifying problems on the
model 8654 using status LEDs” on page
120).
3.
If the problem persists, replace the
microprocessor.
If the problem persists, have the system
serviced.
VRM
One of the VRMs on the system board has
failed.
Remove power from the appliance server, and
then restart the appliance server.
If the problem persists have the system
serviced.
PCI
An error occurred on a PCI bus. The system
board caused the error.
1.
Check the error log for additional
information.
2.
If you cannot isolate the failing adapter from
the information in the error log, try to
determine the failing adapter by removing
one adapter at a time from PCI bus B (PCI
slots 1 and 2) and restarting the appliance
server after each adapter is removed.
If the problem persists, have the system
serviced.
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IBM xSeries 135: User’s Reference
Troubleshooting charts
You can use the troubleshooting charts in this section to find solutions to problems
that have definite symptoms.
Look for the symptom in the left column of the chart. Instructions and probable
solutions to the problem are in the right column. If you have just added new software
or a new option and your appliance server is not working, do the following before
using the troubleshooting charts:
•
Remove the software or device that you just added.
•
Restart to determine if it is running correctly.
•
Reinstall the new software or new device.
Table 20. Troubleshooting charts.
Device
CD-ROM drive
CD-ROM drive is not
recognized.
Diskette drive
Diskette drive activity light stays
on.
Suggested action
Verify that:
•
The primary IDE channel is enabled in the Configuration/Setup Utility program.
•
All cables and jumpers are installed correctly.
•
The correct device driver is installed for the CD-ROM drive.
If there is a diskette in the drive, verify that:
•
The diskette drive is enabled in the Configuration/Setup Utility program.
•
The diskette is good and not damaged. (Try another diskette if you have one.)
•
Your software program is OK.
If the diskette drive activity light stays on, call for service.
Intermittent problems
A problem occurs only
occasionally and is difficult to
detect.
Verify that:
•
All cables and cords are connected securely to the rear of the server and
attached options.
•
When the server is turned on, air is flowing from the rear of the server at the fan
grill. If there is no airflow, the fan is not working. This causes the server to
overheat and shut down.
•
Ensure that the SCSI bus and devices are configured correctly and that the last
external device in each SCSI chain is terminated correctly.
If the problem continues, call for service.
Keyboard, mouse, or
pointing-device problems.
All or some keys on the
keyboard do not work.
•
Make sure that the appliance server and the monitor are turned on.
•
Try using another keyboard.
•
Make sure that the C2T device breakout cable is properly connected to a model
8654 appliance server.
•
Make sure that the keyboard cable is properly connected to the C2T breakout
cable.
If the items above are correct but the problem continues, call for service.
The mouse or pointing device
does not work.
•
Verify that the mouse or pointing-device cable is securely connected and the
device drivers are installed correctly.
•
Try using another mouse or pointing device.
If the problem continues, call for service.
Chapter 7. Solving problems
123
Table 20. Troubleshooting charts.
Device
Memory problems
The amount of memory
displayed is less than the
amount of memory that is
installed.
Suggested action
Verify that:
•
The memory modules are seated properly.
•
You have installed the correct type of memory.
•
If you changed the memory, you updated the memory configuration with the
Configuration/Setup Utility program.
•
All banks of memory on the DIMMs are enabled. The server might have
automatically disabled a DIMM bank when it detected a problem, or a DIMM
bank could have been manually disabled.
Look in the POST error log for error message 289:
•
If the DIMM was disabled by a systems-management interrupt (SMI), replace the
DIMM.
•
If the DIMM was disabled by the user or by POST:
•
1.
Start the Configuration/Setup Utility program.
2.
Enable the DIMM.
3.
Save the configuration and restart the server.
If you continue to get this error, replace the DIMM.
If the problem continues, call for service.
Microprocessor problems
The server emits a continuous
tone during POST.
The startup (boot) microprocessor is not working properly.
Verify that the startup microprocessor is seated properly.
If it is, call for service.
Monitor problems
Some IBM monitors have their own self-tests. If you suspect a problem with your
monitor, refer to the information that comes with the monitor for adjusting and testing
instructions.
If you still cannot find the problem, call for service.
The screen is blank.
Verify that:
•
The appliance server power cord is plugged into the appliance server and a
working electrical outlet.
•
The monitor cables are connected properly.
•
The monitor is turned on and the brightness and contrast controls are adjusted
correctly.
If the screen remains blank, call for service.
Only the cursor appears.
Call for service.
The monitor works when you
turn on the server, but goes
blank when you start some
application programs.
Verify that you installed the necessary device drivers for the applications.
124
If the screen remains blank, call for service.
IBM xSeries 135: User’s Reference
Table 20. Troubleshooting charts.
Device
Wavy, unreadable, rolling,
distorted screen, or screen
jitter.
Suggested action
If the monitor self-tests show the monitor is working correctly, consider the location of
the monitor. Magnetic fields around other devices (such as transformers, appliances,
fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable,
rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a
color monitor while it is turned on might cause screen discoloration.) Then move the
device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.
Notes:
•
To prevent diskette drive read/ write errors, be sure that the distance between
monitors and diskette drives is at least 76 mm (3 in.).
•
Non-IBM monitor cables might cause unpredictable problems.
•
An enhanced monitor cable with additional shielding is available for the IBM
model 9521 and 9527 monitors. For information about the enhanced monitor
cable, see your IBM reseller or IBM marketing representative.
If the problem continues, call for service.
Wrong characters appear on
the screen.
If the wrong language is displayed, update the BIOS code with the correct language.
If the problem continues, call for service.
Option problems
An IBM option that was just
installed does not work.
Verify that:
•
The option is designed for the appliance server. Refer to the "Server Support"
flowchart for information about obtaining ServerProven™ compatibility
information from the World Wide Web.
•
You followed the installation instructions that came with the option.
•
The option is installed correctly.
•
You have not loosened any other installed options or cables.
•
You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or an option is changed, you must update the
configuration.
If the problem continues, call for service.
Power problems
The appliance server does not
power on.
Verify that:
•
The power cables are properly connected to the appliance server.
•
The electrical outlet functions properly.
•
The type of memory installed is correct.
•
If you just installed an option, remove it, and restart the server. If the server now
powers on, you might have installed more options than the power supply
supports.
If the problem continues, call for service.
Serial port problems
The number of serial ports
identified by the operating
system is less than the number
of serial ports installed.
Verify that:
Each port is assigned a unique address by the Configuration/Setup Utility program
and none of the serial ports are disabled.
Note:
Management port is the same as a serial port connector, and is not available
for use by the operating system. This port does not appear in the
Configuration/Setup Utility program menus; it can be configured.
If the problem continues, call for service.
Chapter 7. Solving problems
125
Table 20. Troubleshooting charts.
Device
A serial device does not work.
Suggested action
Verify that:
1.
The device is compatible with the appliance server.
2.
The serial port is enabled and is assigned a unique address.
If the problem continues, call for service.
Software problem
Suspected software problem.
To determine if problems are caused by the software, verify that:
•
Your appliance server has the minimum memory requirements to use the
software. For memory requirements, see the information that comes with the
software.
Note:
If you have just installed an adapter or memory, you might have a memory
address conflict.
•
The software is designed to operate on your appliance server.
•
Other software works on your appliance server.
•
The software that you are using works on another system.
If you received any error messages when using the software program, see the
information that comes with the software for a description of the messages and
solutions to the problem.
If the problem continues, contact your place of purchase.
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IBM xSeries 135: User’s Reference
Replacing the battery
When replacing the battery you must replace it with a lithium battery of the same type,
from the same manufacturer. To avoid possible danger, read and follow the safety
statement below.
To order replacement batteries, call 1-800-772-2227 within the United States, and 1800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call
your IBM reseller or IBM marketing representative.
Note: After you replace the battery, you must reconfigure your appliance server and
reset the system date and time.
Statement 2
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module type
made by the same manufacturer. The battery contains lithium and can explode
if not properly used, handled, or disposed of.
Do not:
•
Throw or immerse into water
•
Heat to more than 100°C (212°F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
Complete the following steps to replace the battery:
1. Read “Safety” on page vii, and follow any special handling and installation
instructions supplied with the replacement battery.
2. Turn off the appliance server and peripheral devices, and disconnect all external
cables and power cords; then, remove the appliance server cover.
3. Remove the battery:
a. Use one finger to lift the battery clip over the battery.
b.
Use one finger to slightly slide the battery out from its socket. The spring
mechanism will push the battery out toward you as you slide it from the
socket.
c.
Use your thumb and index finger to pull the battery from under the battery
clip.
d. Ensure that the battery clip is touching the base of the battery socket by
pressing gently on the clip.
Chapter 7. Solving problems
127
4. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket, under the battery clip.
b.
As you slide it under the battery clip, press the battery down into the socket.
5. Reinstall the appliance server cover, and connect the cables.
6. Turn on the appliance server.
7. Start the Configuration/Setup Utility program and set configuration parameters.
•
Set the system date and time.
•
Set the power-on password.
•
Reconfigure your appliance server.
Using the Recovery CD
The Recovery CD for your xSeries 135 is used to recover the preinstalled software on
your appliance server. You must start your appliance server with the recoveryenablement diskette, which is created using the Supplementary CD, before you can
use the Recovery CD. Using the Recovery CD does not reset your BIOS.
Attention: Installing unauthorized service packs, or applications not included on the
Supplementary CD, on your appliance server is not supported. You can obtain
authorized updates to the installed software using the update function.
Recovering your appliance server using DiskCreator
To create a recovery-enablement diskette and recover the preinstalled software on
your appliance server, do the following:
1. Using any workstation other than your appliance server, insert the Supplementary
CD into the CD-ROM drive.
Note: The workstation that you use to create the recovery-enablement diskette
must have one of the following operating systems installed:
•
•
•
•
•
•
•
Microsoft Windows NT® Workstation
Microsoft Windows NT Server
Microsoft Windows 2000 Professional
Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 95
Microsoft Windows 98
2. Insert a formatted diskette into the diskette drive of the workstation, and run the
\Recovery_Enablement_Disk\DiskCreator.exe file that is located on the
Supplementary CD.
3. Follow the instructions to create a recovery-enablement diskette.
4. Remove the recovery-enablement diskette from the diskette drive.
5. Go to the appliance server and insert the Recovery CD into the CD-ROM drive;
then, insert the recovery-enablement diskette into the diskette drive of the
appliance server.
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IBM xSeries 135: User’s Reference
6. Restart the appliance server. The recovery process begins automatically, and the
preinstalled software is restored. After the preinstalled software is restored, the
system restarts automatically, and all final operating-system configuration
changes are performed.
Note: The recovery-enablement diskette is a one-use-only diskette. To use the
Recovery CD again, you need to run the DiskCreator.exe file from the
Supplementary CD.
Recovering your appliance server without DiskCreator
If you do not have one of the supported operating systems, you can use the following
procedure to create a recovery-enablement diskette and recover the preinstalled
software on your appliance server:
1. Insert a blank diskette into the diskette drive on a workstation other than the
appliance server; then, format the diskette as a DOS diskette.
2. Insert the Supplementary CD into the CD-ROM drive in the workstation, and copy
either the reload.on file or the manufact.ure file from the \Recovery Enablement
directory on the CD to the diskette.
Attention: When you start the appliance server with the Recovery CD in the CDROM drive and the recovery-enablement diskette in the diskette drive, the
recovery process starts. If you copy the reload.on file to the diskette, the
recovery process installs the operating system, but does not delete the data
partition D:. If you copy the manufact.ure file to the diskette, the recovery process
deletes all partitions on the first hard disk in the appliance server and installs the
operating system.
3. Go to the appliance server and insert the Recovery CD into the CD-ROM drive;
then, insert the recovery-enablement diskette into the diskette drive of the
appliance server.
4. Restart the appliance server. The recovery process begins automatically, and the
preinstalled software is restored. After the preinstalled software is restored, the
system restarts automatically, and all final operating-system configuration
changes are performed.
Note: The recovery-enablement diskette is a one-use-only diskette. To use the
Recovery CD again, you need to run the DiskCreator.exe file from the
Supplementary CD.
Getting information, help, and service
If you need help, service, or technical assistance or just want more information about
IBM products, you will find a wide variety of sources available from IBM to assist you.
This section contains information about where to go for additional information about
IBM and IBM products, what to do if you experience a problem with your computer,
and whom to call for service should it be necessary.
Getting information
Information about your IBM server product and preinstalled software, if any, is
available in the documentation that comes with your server. That documentation
includes printed books, online books, README files, and help files. In addition,
information about IBM products is available on the World Wide Web and through the
IBM Automated Fax System.
Chapter 7. Solving problems
129
Using the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
products and support. The address for the IBM Personal Computing home page is
http://www.ibm.com/pc/.
You can find support information for your IBM products at
http://www.ibm.com/pc/support/.
If you click Profile from the support page, you can create a customized support page
that is specific to your hardware, complete with Frequently Asked Questions, Parts
Information, Technical Hints and Tips, and Downloadable Files. In addition, you can
choose to receive e-mail notifications whenever new information becomes available
about your registered products.
You also can order publications through the IBM Publications Ordering System at
http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.
Getting information by fax
If you have a touch-tone telephone and access to a fax machine, in the U.S. and
Canada, you can receive, by fax, marketing and technical information on many topics,
including hardware, operating systems, and local area networks (LANs).
You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow
the recorded instructions, and the requested information will be sent to your fax
machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1800-426-3395.
Getting help and service
If you have a problem with your server product you will find a wide variety of sources
available to help you.
Using the documentation and diagnostic programs
Many problems can be solved without outside assistance. If you experience a problem
with your server product, the first place to start is the troubleshooting information in
your IBM documentation. If you suspect a software problem, see the documentation,
including README files and online help, that comes with the operating system or
application program.
Most IBM server products come with a set of diagnostic programs that you can use to
help you identify hardware problems. See the troubleshooting information in your IBM
documentation for instructions on using the diagnostic programs.
The troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. IBM maintains pages on
the World Wide Web where you can get the latest technical information and download
device drivers and updates. To access these pages, go to
http://www.ibm.com/pc/support/ and follow the instructions.
Calling for service
If you have tried to correct the problem yourself and still need help, during the
warranty period, you can get help and information by telephone through the IBM
HelpCenter®. The following services are available during the warranty period:
•
130
Problem determination - Trained personnel are available to assist you with
determining if you have a hardware problem and deciding what action is
necessary to fix the problem.
IBM xSeries 135: User’s Reference
•
IBM hardware repair - If the problem is determined to be caused by IBM
hardware under warranty, trained service personnel are available to provide the
applicable level of service.
•
Engineering Change management - Occasionally, there might be changes that
are required after a product has been sold. IBM or your reseller, if authorized by
IBM, will make selected Engineering Changes (ECs) available that apply to your
hardware.
The following items are not covered:
•
•
•
•
•
•
Replacement or use of non-IBM parts or nonwarranted IBM parts. All warranted
parts contain a 7-character identification in the format IBM FRU XXXXXXX.
Identification of software problem sources.
Configuration of BIOS as part of an installation or upgrade.
Changes, modifications, or upgrades to device drivers.
Installation and maintenance of network operating systems (NOS).
Installation and maintenance of application programs.
Refer to your IBM hardware warranty for a full explanation of IBM warranty terms. Be
sure to retain your proof of purchase to obtain warranty service.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a week.
In the U.K., these services are available Monday through Friday, from 9:00 a.m. to
6:00 p.m.
Note: Response time will vary depending on the number and complexity of incoming
calls.
In addition, you are eligible for IBM Start Up Support for 90 days after installation. This
service provides assistance for:
•
•
•
Setting up your network operating system
Installing and configuring interface adapters
Installing and configuring network adapters
Please have the following information ready when you call:
•
•
•
•
•
Machine type and model
Serial numbers of your IBM hardware products
Description of the problem
Exact wording of any error messages
Hardware and software configuration information
Phone numbers are subject to change without notice. For the most up-to-date phone
numbers, go to http://www.ibm.com/pc/support/ and click Support Phone List.
Country
Telephone number
Austria
Österreich
01-24 592 5901
Belgium - Dutch
Belgie
02-210 9820
Belgium - French
Belgique
02-210 9800
Canada
Toronto only
416-383-3344
Canada
Canada - all other
1-800-565-3344
Denmark
Danmark
45 20 82 00
Finland
Suomi
09-22 931 840
France
France
02 38 55 74 50
Germany
Deutschland
07032-1549 201
Chapter 7. Solving problems
131
Country
Telephone number
Ireland
Ireland
01-815 9202
Italy
Italia
02-482 9202
Luxembourg
Luxembourg
298-977 5063
Netherlands
Nederland
020-514 5770
Norway
Norge
23 05 32 40
Portugal
Portugal
21-791 51 47
Spain
España
91-662 49 16
Sweden
Sverige
08-477 4420
Switzerland
Schweiz/Suisse/Svizzera
058-333 0900
United Kingdom
United Kingdom
01475-555 055
U.S.A. and Puerto Rico
U.S.A. and Puerto Rico
1-800-772-2227
In all other countries, contact your IBM reseller or IBM marketing representative.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for IBM and non-IBM hardware, operating systems, and application programs;
network setup and configuration; upgraded or extended hardware repair services; and
custom installations. Service availability and service name might vary by country.
For more information about these services, contact your IBM marketing
representative.
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IBM xSeries 135: User’s Reference
Appendix A. Installing the xSeries 135 appliance server
The IBM xSeries 135 appliance server is designed to be installed in a rack cabinet.
Use the Rack Mounting Instructions and template that come with the appliance server
to install your appliance server in a rack cabinet. This section contains information
found in the Rack Mounting Instructions and the Installation Guide.
Review the documentation that comes with your rack cabinet for safety and cabling
information. When installing your appliance server in a rack cabinet, consider the
following:
•
Ensure that the room air temperature is below 35°C (95°F).
•
Do not block any air vents; typically, 15 cm (6 in.) of space provides proper airflow.
•
Install your server in a rack cabinet with perforated doors.
•
Plan the device installation starting from the bottom of the rack.
•
Install the heaviest device in the bottom of the rack.
•
Remove the rack doors and side panels to provide easier access during
installation.
•
Connect all power cords to properly wired and grounded electrical outlets.
•
Take precautions to prevent overloading the power outlets when you install
multiple devices in a rack.
Statement 4
≥ 18 kg (39.7 lb)
≥ 32 kg (70.5 lb)
≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
•
Do not place any object weighing more than 50 kg (110 lb) on top of rackmounted devices that weigh more than 50 kg (110 lb)
Installing your IBM xSeries 135 appliance server in the rack cabinet
You will need the following items to complete the appliance server installation:
© Copyright IBM Corp. 2001
•
Flat-blade screwdriver
•
Phillips screwdriver
•
Mounting brackets and hardware
•
Cage nuts or clip nuts
133
1. Write down the model number and serial number of your appliance server. This
information is found on the right side of the bezel on the front corner. You need
this information for connecting the appliance server to the network.
2. Select a one-U size location in the rack cabinet. Install a cage nut or clip nut in the
top and bottom position of the one-U location that you selected (both sides, front
and rear of the rack cabinet).
Cage
nuts
Clip
nuts
Cage
nuts
3. Adjust each rear mounting bracket (by loosening the screws) so that the inside
distance between the two ends is equal to the outside dimension of the rack
mounting flanges. Insert the bracket tab through the center hole between the two
clip nuts on the rear mounting flanges. (The right and left rails are labeled.)
Mounting bracket
Rack
Screws
Adjustable
bracket
Clip nuts
Tab
4. Loosely install two mounting screws through the back end of the bracket. Position
the mounting bracket so that it lines up with the clip nuts. Install the remaining
mounting screws; then, tighten all the screws with a screwdriver. Repeat these
steps for each mounting bracket.
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IBM xSeries 135: User’s Reference
Rack
Clip nuts
Mounting
rail
5. Place the server on the mounting brackets; then, slide it in as far as it will go.
6. Tighten the thumb screws on the front of the server to secure it to the rack
cabinet.
7. If you want to move your rack cabinet with the server installed, install the shipping
brackets on each side of the server. Insert the shipping bracket tab into the slot on
the back of the server. Then, use the blue thumb screw to secure the back of the
server and the shipping bracket to the mounting bracket.
Appendix A. Installing the xSeries 135 appliance server
135
Shipping
bracket
Thumb
screw
8. Connect the power cord and Ethernet cable. If you are cabling to the xSeries 135
model 8654 go to step 9. If you are cabling to the xSeries 135 model 8672
continue with step 11 on page 137.
9. You can manage your server remotely from another computer on the network or
locally with a keyboard, monitor, and mouse or other pointing device connected to
your server. If you manage your server locally, you must use the C2T device
breakout cable. Attach the large connector on the C2T cable to the C2T (Out)
connector on the rear of your server; then, connect your keyboard, mouse, and
monitor to the connectors on the end of the C2T cable.
Note: The keyboard and mouse connectors on the C2T cable have keyboard
and mouse icons to differentiate them from each other. The monitor
connector is dark blue.
10. Go to Step 12 on page 137.
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IBM xSeries 135: User’s Reference
11. You can manage your server remotely from another computer on the network or
locally with a keyboard, monitor, and mouse or other pointing device connected to
your server. If you manage your server locally, you must connect the keyboard,
monitor, and mouse directly to the back of the xSeries 135 model 8672.
12. Repeat step 1 through step 11. for each server that you install in the rack.
13. Turn on your IBM xSeries 135 and wait 5 to 10 minutes. See “Turning on the
appliance server” on page 11.
For information about using your appliance server configuration program, see
Chapter 3, “Configuring your appliance server,” on page 15.
Appendix A. Installing the xSeries 135 appliance server
137
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IBM xSeries 135: User’s Reference
Appendix B. Product warranty and notices
This appendix contains warranty and emission notices. It also contains trademarks
and general-information notices.
Warranty information
This section contains the warranty period for your product and the IBM Statement of
Limited Warranty.
Warranty period
Contact your place of purchase for warranty service information. Some IBM Machines
are eligible for on-site warranty service depending on the country or region where
service is performed.
Machine - IBM
xSeries 135
Warranty period - Three years
IBM Statement of Limited Warranty
Z125-4753-06 8/2000
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The
warranties provided by IBM in this Statement of Limited Warranty apply only to
Machines you purchase for your use, and not for resale, from IBM or your reseller. The
term "Machine" means an IBM machine, its features, conversions, upgrades,
elements, or accessories, or any combination of them. The term "Machine" does not
include any software programs, whether pre-loaded with the Machine, installed
subsequently or otherwise. Unless IBM specifies otherwise, the following warranties
apply only in the country where you acquire the Machine. Nothing in this Statement of
Limited Warranty affects any statutory rights of consumers that cannot be waived or
limited by contract. If you have any questions, contact IBM or your reseller.
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship
and 2) conforms to IBM’s Official Published Specifications ("Specifications"). The
warranty period for a Machine is a specified, fixed period commencing on its Date of
Installation. The date on your sales receipt is the Date of Installation unless IBM or
your reseller informs you otherwise.
If a Machine does not function as warranted during the warranty period, and IBM or
your reseller are unable to either 1) make it do so or 2) replace it with one that is at
least functionally equivalent, you may return it to your place of purchase and your
money will be refunded.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from
misuse, accident, modification, unsuitable physical or operating environment,
improper maintenance by you, or failure caused by a product for which IBM is not
© Copyright IBM Corp. 2001
139
responsible. The warranty is voided by removal or alteration of Machine or parts
identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with "how-to" questions and those regarding Machine set-up
and installation, will be provided WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for a Machine, contact IBM or your reseller. If you do not
register your Machine with IBM, you may be required to present proof of purchase.
During the warranty period, IBM or your reseller, if approved by IBM to provide
warranty service, provides without charge certain types of repair and exchange
service to keep Machines in, or restore them to, conformance with their
Specifications. IBM or your reseller will inform you of the available types of service for
a Machine based on its country of installation. At its discretion, IBM or your reseller
will 1) either repair or exchange the failing Machine and 2) provide the service either
at your location or a service center. IBM or your reseller will also manage and install
selected engineering changes that apply to the Machine.
Some parts of IBM Machines are designated as Customer Replaceable Units (called
"CRUs"), e.g., keyboards, memory, or hard disk drives. IBM ships CRUs to you for
replacement by you. You must return all defective CRUs to IBM within 30 days of your
receipt of the replacement CRU. You are responsible for downloading designated
Machine Code and Licensed Internal Code updates from an IBM Internet Web site or
from other electronic media, and following the instructions that IBM provides.
When warranty service involves the exchange of a Machine or part, the item IBM or
your reseller replaces becomes its property and the replacement becomes yours. You
represent that all removed items are genuine and unaltered. The replacement may not
be new, but will be in good working order and at least functionally equivalent to the
item replaced. The replacement assumes the warranty service status of the replaced
item. Many features, conversions, or upgrades involve the removal of parts and their
return to IBM. A part that replaces a removed part will assume the warranty service
status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to
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IBM xSeries 135: User’s Reference
1. ensure that the Machine is free of any legal obligations or restrictions that prevent
its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the problem determination, problem analysis, and service request
procedures that IBM or your reseller provides;
b. secure all programs, data, and funds contained in a Machine;
c. provide IBM or your reseller with sufficient, free, and safe access to your
facilities to permit them to fulfill their obligations; and
d. inform IBM or your reseller of changes in a Machine’s location.
IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s
possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller is responsible for any of your confidential, proprietary or
personal information contained in a Machine which you return to IBM or your reseller
for any reason. You should remove all such information from the Machine prior to its
return.
Limitation of Liability
Circumstances may arise where, because of a default on IBM’s part or other liability,
you are entitled to recover damages from IBM. In each such instance, regardless of
the basis on which you are entitled to claim damages from IBM (including
fundamental breach, negligence, misrepresentation, or other contract or tort claim),
except for any liability that cannot be waived or limited by applicable laws, IBM is liable
for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring, 12
months’ charges apply) for the Machine that is subject of the claim. For purposes
of this item, the term "Machine" includes Machine Code and Licensed Internal
Code.
This limit also applies to IBM’s suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING:
1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR
RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES
OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES, LOST PROFITS OR
LOST SAVINGS, EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS
INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which you
acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights,
duties, and obligations arising from, or relating in any manner to, the subject matter of
this Agreement, without regard to conflict of law principles.
Appendix B. Product warranty and notices
141
Part 2 - Country-unique Terms
AMERICAS
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Agreement will be settled exclusively by the court of Rio
de Janeiro.
NORTH AMERICA
Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call 1-800-IBMSERV (426-7378).
CANADA
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited to
the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices Act
1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of
the goods or the supply of equivalent goods. Where that condition or warranty relates
to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily
acquired for personal, domestic or household use or consumption, then none of the
limitations in this paragraph apply.
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of the State of New York.
The following is added to this Section:
Disputes and differences arising out of or in connection with this Agreement shall be
finally settled by arbitration which shall be held in Singapore in accordance with the
rules of the International Chamber of Commerce (ICC). The arbitrator or arbitrators
designated in conformity with those rules shall have the power to rule on their own
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IBM xSeries 135: User’s Reference
competence and on the validity of the Agreement to submit to arbitration. The
arbitration award shall be final and binding for the parties without appeal and the
arbitral award shall be in writing and set forth the findings of fact and the conclusions
of law.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The number of arbitrators shall be three, with
each side to the dispute being entitled to appoint one arbitrator.
The two arbitrators appointed by the parties shall appoint a third arbitrator before
proceeding upon the reference. The third arbitrator shall act as chairman of the
proceedings. Vacancies in the post of chairman shall be filled by the president of the
ICC. Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of
the date the other party appoints its, the first appointed arbitrator shall be the sole
arbitrator, provided that the arbitrator was validly and properly appointed.
The English language version of this Agreement prevails over any other language
version.
HONG KONG AND MACAU
Governing Law: The following replaces "laws of the country in which you acquired
the Machine" in the first sentence:
laws of Hong Kong Special Administrative Region.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and tangible
personal property will be limited to that caused by IBM’s negligence;
2. as to any other actual damage arising in any situation involving nonperformance
by IBM pursuant to, or in any way related to the subject of this Statement of
Limited Warranty, IBM’s liability will be limited to the charge paid by you for the
individual Machine that is the subject of the claim.
JAPAN
Governing Law: The following sentence is added to this Section:
Any doubts concerning this Agreement will be initially resolved between us in good
faith and in accordance with the principle of mutual trust.
NEW ZEALAND
The IBM Warranty for Machines: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of
any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this Section are subject to the
limitations in that Act.
Appendix B. Product warranty and notices
143
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces this Section:
Both you and IBM consent to the application of the laws of the State of New York
(except when local law requires otherwise) to govern, interpret, and enforce all your
and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Agreement, without regard to conflict of law principles.
Any disputes arising from or in connection with this Agreement will first be resolved by
friendly negotiations, failing which either of us has the right to submit the dispute to
the China International Economic and Trade Arbitration Commission in Beijing, the
PRC, for arbitration in accordance with its arbitration rules in force at the time. The
arbitration tribunal will consist of three arbitrators. The language to be used therein
will be English and Chinese. An arbitral award will be final and binding on all the
parties, and will be enforceable under the Convention on the Recognition and
Enforcement of Foreign Arbitral Awards (1958).
The arbitration fee will be borne by the losing party unless otherwise determined by
the arbitral award.
During the course of arbitration, this Agreement will continue to be performed except
for the part which the parties are disputing and which is undergoing arbitration.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased from
IBM or an IBM reseller.
Warranty Service:
If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland,
France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg,
Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you
may obtain warranty service for that Machine in any of those countries from either (1)
an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase
an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and
Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan,
Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia
(FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine,
you may obtain warranty service for that Machine in any of those countries from either
(1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase an IBM Machine in a Middle Eastern or African country, you may
obtain warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an IBM
reseller, approved by IBM to perform warranty service on that Machine in that country.
Warranty service in Africa is available within 50 kilometers of an IBM authorized
service provider. You are responsible for transportation costs for Machines located
outside 50 kilometers of an IBM authorized service provider.
Governing Law:
The applicable laws that govern, interpret and enforce rights, duties, and obligations
of each of us arising from, or relating in any manner to, the subject matter of this
Statement, without regard to conflict of laws principles, as well as Country-unique
terms and competent court for this Statement are those of the country in which the
warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina,
Bulgaria, Croatia, Hungary, Former Yugoslav Republic of Macedonia, Romania,
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IBM xSeries 135: User’s Reference
Slovakia, Slovenia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan,
Moldova, Russia, Tajikistan, Turkmenistan, Ukraine, and Uzbekistan, the laws of
Austria apply; 2) Estonia, Latvia, and Lithuania, the laws of Finland apply; 3) Algeria,
Benin, Burkina Faso, Cameroon, Cape Verde, Central African Republic, Chad, Congo,
Djibouti, Democratic Republic of Congo, Equatorial Guinea, France, Gabon, Gambia,
Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Mali, Mauritania, Morocco, Niger,
Senegal, Togo, and Tunisia, this Agreement will be construed and the legal relations
between the parties will be determined in accordance with the French laws and all
disputes arising out of this Agreement or related to its violation or execution, including
summary proceedings, will be settled exclusively by the Commercial Court of Paris; 4)
Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United
Arab Emirates, United Kingdom, West Bank/Gaza, Yemen, Zambia, and Zimbabwe,
this Agreement will be governed by English Law and disputes relating to it will be
submitted to the exclusive jurisdiction of the English courts; and 5) in Greece, Israel,
Italy, Portugal, and Spain any legal claim arising out of this Statement will be brought
before, and finally settled by, the competent court of Athens, Tel Aviv, Milan, Lisbon,
and Madrid, respectively.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA AND GERMANY
The IBM Warranty for Machines: The following replaces the first sentence of the first
paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the Machine for its normal
use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months. In case IBM or your reseller
is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far
as justified by the reduced value of the unrepaired Machine or ask for a cancellation of
the respective agreement for such Machine and get your money refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing Machine to IBM
will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this Section:
The limitations and exclusions specified in the Statement of Limited Warranty will not
apply to damages caused by IBM with fraud or gross negligence and for express
warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual terms in
cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this Section:
as to any other actual direct damages, IBM's liability will be limited to the total amount
you paid for the Machine that is the subject of the claim. For purposes of this item, the
term "Machine" includes Machine Code and Licensed Internal Code.
Applicability of suppliers and resellers (unchanged).
Appendix B. Product warranty and notices
145
FRANCE
Limitation of Liability: The following replaces the second sentence of the first
paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to claim damages
from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
IRELAND
Extent of Warranty: The following is added to this Section:
Except as expressly provided in these terms and conditions, all statutory conditions,
including all warranties implied, but without prejudice to the generality of the foregoing
all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply
of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of the first
paragraph of this Section:
1. death or personal injury or physical damage to your real property solely caused by
IBM’s negligence; and
2. the amount of any other actual direct damages, up to 125 percent of the charges (if
recurring, the 12 months’ charges apply) for the Machine that is the subject of the
claim or which otherwise gives rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
ITALY
Limitation of Liability: The following replaces the second sentence in the first
paragraph:
In each such instance unless otherwise provided by mandatory law, IBM is liable for
no more than:
1. (unchanged)
2. as to any other actual damage arising in all situations involving nonperformance by
IBM pursuant to, or in any way related to the subject matter of this Statement of
Warranty, IBM’s liability, will be limited to the total amount you paid for the Machine
that is the subject of the claim.
Applicability of suppliers and resellers (unchanged).
The following replaces the third paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller are not liable for
any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or
your reseller is informed of their possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this Section:
IBM’s entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of Warranty
will be limited to the charge paid by you for the individual Machine that is the subject of
your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of
this Section:
146
IBM xSeries 135: User’s Reference
1. death or personal injury or physical damage to your real property solely caused
by IBM’s negligence;
2. the amount of any other actual direct damages or loss, up to 125 percent of the
charges (if recurring, the 12 months’ charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim;
The following item is added to this paragraph:
3. breach of IBM’s obligations implied by Section 12 of the Sale of Goods Act 1979 or
Section 2 of the Supply of Goods and Services Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of
any default shall be limited to damages.
Notices
This publication was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the products
and services currently available in your area. Any reference to an IBM product,
program, or service is not intended to state or imply that only that IBM product,
program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any IBM intellectual property right may be used instead.
However, it is the user’s responsibility to evaluate and verify the operation of any nonIBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in
certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements and/or
changes in the product(s) and/or the program(s) described in this publication at any
time without notice.
Any references in this publication to non-IBM Web sites are provided for convenience
only and do not in any manner serve as an endorsement of those Web sites. The
materials at those Web sites are not part of the materials for this IBM product, and use
of those Web sites is at your own risk.
Appendix B. Product warranty and notices
147
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Edition notice
© COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION, 2001.
All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use,
duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule
Contract with IBM Corp.
Processing date data
This IBM hardware product and IBM software products that might be packaged with it
have been designed, when used in accordance with their associated documentation,
to process date data correctly within and between the 20th and 21st centuries,
provided all other products (for example, software, hardware, and firmware) used with
these products properly exchange accurate date data with them.
IBM cannot take responsibility for the date data processing capabilities of non-IBM
products, even if those products are preinstalled or otherwise distributed by IBM. You
should contact the vendors responsible for those products directly to determine the
capabilities of their products and update them if needed. This IBM hardware product
cannot prevent errors that might occur if software, upgrades, or peripheral devices you
use or exchange data with do not process date data correctly.
The foregoing is a Year 2000 Readiness Disclosure.
Trademarks
The following terms are trademarks of the IBM Corporation in the United States, other
countries, or both:
Alert on LAN
Light Path Diagnostics
e-business logo
Predictive Failure
Analysis
HelpCenter
ServerProven
IBM
xSeries
Intel, Celeron, MMX, LANDesk, Pentium, Pentium II Xeon, and Pentium III Xeon are
trademarks of Intel Corporation in the United States, other countries, or both.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the
United States, other countries, or both.
Java and all Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of
others.
148
IBM xSeries 135: User’s Reference
Important notes
Processor speeds indicate the internal clock speed of the microprocessor; other
factors also affect application performance.
Maximum memory may require replacement of standard memory with optional
maximum memory module.
When referring to processor storage, real and virtual storage, or channel volume, KB
stands for approximately 1000 bytes, MB stands for approximately 1000000 bytes,
and GB stands for approximately 1000000000 bytes.
When referring to hard disk drive capacity or communications volume, MB stands for
1000000 bytes, and GB stands for 1000000000 bytes. Total user-accessible capacity
may vary depending on operating environments.
CD-ROM speeds list variable read rate. Actual speeds vary and are often less than
the maximum possible.
Maximum internal hard disk drive capacities assume the replacement of any standard
hard disk drives and population of all hard disk drive bays with the largest currently
supported drives available from IBM.
IBM makes no representation or warranties regarding non-IBM products and services
that are ServerProven, including but not limited to the implied warranties of
merchantability and fitness for particular purpose. These products are offered and
warranted solely by third parties.
Unless otherwise stated, IBM makes no representations or warranties with respect to
non-IBM products. Support (if any) for the non-IBM products is provided by the third
party, not IBM.
Some software may differ from its retail version (if available), and may not include user
manuals or all program functionality.
Electronic emission notices
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his
own expense.
Properly shielded and grounded cables and connectors must be used in order to meet
FCC emission limits. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by unauthorized
changes or modifications to this equipment. Unauthorized changes or modifications
could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
Appendix B. Product warranty and notices
149
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council Directive
89/336/EEC on the approximation of the laws of the Member States relating to
electromagnetic compatibility. IBM cannot accept responsibility for any failure to
satisfy the protection requirements resulting from a nonrecommended modification of
the product, including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The Limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
Taiwan electrical emission statement
150
IBM xSeries 135: User’s Reference
Japanese Voluntary Control Council for Interference (VCCI)
statement
Power cords
For your safety, IBM provides a power cord with a grounded attachment plug to use
with this IBM product. To avoid electrical shock, always use the power cord and plug
with a properly grounded outlet.
IBM power cords used in the United States and Canada are listed by Underwriter’s
Laboratories (UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord
set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a
maximum of 15 feet in length and a parallel blade, grounding-type attachment plug
rated 15 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSAcertified cord set consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor
cord, a maximum of 15 feet in length and a tandem blade, grounding-type attachment
plug rated 15 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a
grounding-type attachment plug. The cord set should have the appropriate safety
approvals for the country in which the equipment will be installed.
IBM power cords for a specific country or region are usually available only in that
country or region.
IBM power cord part
number
Used in these countries and regions
13F9940
Argentina, Australia, China (PRC), New Zealand, Papua New
Guinea, Paraguay, Uruguay, Western Samoa
13F9979
Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin,
Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep.,
Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,
France, French Guiana, Germany, Greece, Guinea, Hungary,
Iceland, Indonesia, Iran, Ivory Coast, Jordan, Lebanon,
Luxembourg, Malagasy, Mali, Martinique, Mauritania, Mauritius,
Monaco, Morocco, Mozambique, Netherlands, New Caledonia,
Niger, Norway, Poland, Portugal, Romania, Senegal, Slovakia,
Spain, Sudan, Sweden, Syria, Togo, Tunisia, Turkey, former USSR,
Vietnam, former Yugoslavia, Zaire, Zimbabwe
13F9997
Denmark
14F0015
Bangladesh, Burma, Pakistan, South Africa, Sri Lanka
Appendix B. Product warranty and notices
151
IBM power cord part
number
152
Used in these countries and regions
14F0033
Antigua, Bahrain, Brunei, Channel Islands, China (Hong Kong
S.A.R.), Cyprus, Dubai, Fiji, Ghana, India, Iraq, Ireland, Kenya,
Kuwait, Malawi, Malaysia, Malta, Nepal, Nigeria, Polynesia, Qatar,
Sierra Leone, Singapore, Tanzania, Uganda, United Kingdom,
Yemen, Zambia
14F0051
Liechtenstein, Switzerland
14F0069
Chile, Ethiopia, Italy, Libya, Somalia
14F0087
Israel
1838574
Thailand
6952301
Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman
Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El
Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan,
Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan,
Trinidad (West Indies), United States of America, Venezuela
IBM xSeries 135: User’s Reference
Index
A
acoustical noise emissions 8
acoustical noise emmisions 5
adapter
considerations 82
installing 83
PCI bus 83
slot location 82
working with 82
Advanced Appliance Configuration Utility 31
discovering appliance servers 31
installing and starting 31
reprovisioning 39
using group functions 32
appliance server
configuring 15
standby mode 12
turning off 12
turning on 11
error code format 111
diagnostic error message tables 114
DIMMs
specifications 8
supported 8
diskette drive 5
specifications 8
dual in-line memory module (DIMM) 80
E
Backing up customer data 49
electrical input 5, 8
electronic emission Class A notice 149
environment
air temperature 5, 8
humidity 5, 8
error
diagnostic code format 111
Ethernet
cabling 94
pin-number assignments 94
expansion bays 5, 8
expansion slots 5
location 82
type 82
C
F
C2T
interconnect cables 95
ports 95
C2T cable 89
Cable Chain Technology 89
cabling
Ethernet 94
calling for service 130
CD-ROM
drive specification 8
CD-ROM drive 5
Class A electronic emission notice 149
components
location of 74
Configuration
backing up and restoring 48
Configuration/Setup Utility 21
configuring 15
connectors
ports 89, 93
cover
installing 88
removing 76
fan assembly, replacing 87
FCC Class A notice 149
B
G
getting help and service 130
getting information, help, and service 129
H
hard disk drive
hot-swap 77
IDE 78
installing 77, 78
non-hot-swap 78
replacing 77
SCSI 77
specifications 77
heat output 5, 8
I
D
data rate, Ethernet 95
diagnostic
© Copyright IBM Corp. 2001
IBM Advanced Appliance Configuration Utility 3
installing
C2T cable 89
153
microprocessors 85
installing options
model 8654 71
installing your xSeries 130 in the rack cabinet 133
integrated Ethernet 94
integrated functions 8
L
LEDs
front view 6, 9
rear view 7, 10
Ligh Path Diagnostics
panel 121
panel table 121
Light Path Diagnostics 120
local area network 94
M
Managing the appliance server 43
accessing customer Web pages 44
adding customer pages 44
adding Web pages 43
supported Web page formats 43
Web content backup 44
memory
modules 80
specifications 5, 8
supported 80
memory module
specifications 5, 8
supported 80
microprocessor
installing 85
specifications 8
microprocessors
installing 85
mouse
connector 96
N
networks 94
notes, important 149
notices
electronic emission 149
FCC, Class A 149
notices and statements 2
O
option
installing 69
154
IBM xSeries 135: User’s Reference
P
password
override switch 26
PCI
bus A 83
bus B 83
expansion slots 82
pin-number assignments
Ethernet 94
pointing device
connector 96
POST error logs 99
power
supply specifications 8
power supply
specifications 5
problem
hardware 99
purchasing additional services 132
R
Recovering from a failed hard drive 50
Recovery CD 128
recovery-enablement diskette 128
reliability, availabity, and serviceability 2
replace
non-hot-swap hard disk drive 78
replacing
hot-swap hard disk drive 77
replacing the battery 127
reprovisioning 3
S
SCSI
hard disk drive 77
SCSISelect, using 28
server controls
model 8654 6
model 8672 9
Setting the initial IP address using a diskette 18
Setting the initial IP address using Appliance System
Manager 16
Setting the initial IP address using the Advanced Appliance Configuration Utility 17
size 5
slots
adapter 72, 73, 82
expansion 72, 73, 82
PCI 72, 73, 82
Starting and stopping Web servers 48
static sensitive devices 70
Supplementary CD 20
switch
power-on password override 26
switch block, system board 73
system board
model 8654 72
switch block 73
system reliability 69
system requirements 3
T
temperature
air 8
trademarks 148
U
United States electronic emission Class A notice 149
United States FCC Class A notice 149
Upgrading the appliance server 50
user Web space security 44
using passwords 25
V
video controller
disabling 82
specifications 5, 8
W
World Wide Web 130
Index
155
156
IBM xSeries 135: User’s Reference
IBM

Part Number: 32P0094
Printed in U.S.A.
32P94