Brunswick Electronic Repair

Brunswick Electronic Repair
Price List
Brunswick
Electronic Repair
2011 U.S. Prices
March 2011 / 10-095200-001
0211-34
Brunswick Electronic Repair 2011 Price List
© March 2011 by the Brunswick Bowling and Billiards Corporation. All rights reserved.
Frameworx, Vector & GS-X are registered trademarks of the Brunswick Bowling and Billiards Corporation.
Reorder Part No. 10-095200-001
Notice: If available, updates to this manual can be found on-line at www.brunswickbowling.com.
Confidential proprietary information. All information contained in this document is subject to change without notice.
Brunswick Bowling & Billiards Corporation
525 West Laketon Avenue
P.O. Box 329
Muskegon, MI 49443-0329
U.S.A.
231.725.3300
Brunswick Electronic Repair
Brunswick Bowling and Billiards
Since 1968
March 1, 2011
We Appreciate Your
Business
Exchanging Electronic
Assemblies
From the Brunswick Electronic Repair Center Team
Send it to us - we send a rebuilt unit back
Committed to Service
Standard Procedure
Brunswick Electronic Repair Center
Brunswick Electronic Assembly Exchange Program
We sincerely thank you for trusting Brunswick to repair
your electronic bowling equipment. Our advantage of
having direct access to the designers and
manufacturers of our scoring systems is clearly to your
benefit. We have access to supplies of obsolete
components and assemblies enabling us to repair your
items for many years after they were last
manufactured. The goal is to quickly respond to your
needs with the least cost solution—and Brunswick
does just that.
When you need something repaired, here is what you
need to do:
Our Work is Guaranteed
2) Identify and note any specific software or firmware
versions unique to your assembly.
Our goal is to ship you a high-quality, ready to use
assembly. We back it up with a 90-day warranty on our
rebuilt assembly materials and workmanship. We trust
you won't need it.
INSIDE THIS YEAR'S PRICE PAGES
1
Standard Exchange Procedure
2
Contact Us, Shipping, Troubleshooting, Repairable?
4
Reading Your Invoice, Arranging for Payment
3
Warranty, Pre-shipments, Speeding Delivery
5
Technical Tips
6
Obsolete Assemblies
7+
Repairable Assembly Price List
1) Complete the Electronic Assembly Repair Traveler.
If you would like the exchange item shipped by
priority or overnight freight, you may note this on
the Repair Traveler. However, the additional freight
cost of the priority shipment will be charged to your
open account, and is not covered under Brunswick
warranty.
3) Carefully package your assembly so it cannot be
damaged in shipment. Take special care with
fragile, computer hard drive assemblies. All
assemblies must be covered by a static-protective
bag or material prior to placing it in a shipping box.
4) Label the package with one of the shipping
locations shown below. Print your return address
on the outside of the box.
5) Insure your shipment for the replacement value of
the item(s) and request delivery tracking
information. If the item is damaged or lost in
delivery, you must make a claim to the carrier.
Please allow for adequate shipping time to and from
the Brunswick Electronic Repair Center.
IMPORTANT: Assemblies must be in repairable
condition. There must be no missing or broken parts.
There will be an additional cost assessment for
severely damaged assemblies. An example would be
broken flat screen displays.
Brunswick Electronic Repair Center, Page 1
Contacting Us
Troubleshooting
Here when you need us!
Making sure it is defective
In North America – Brunswick Electronic Repair
It is important to make sure your assembly is truly
defective. Why? Whether or not the assembly is
defective, we must charge you the exchange price even if it is in working condition.
Brunswick Bowling & Billiards
Electronic Repair: 8:00 a.m.-4:30 p.m. ET
525 West Laketon Avenue
Muskegon, MI 49441
Toll free 24 hrs - (800) 937-2695
Direct dial - (231) 725-3370
Fax: (231) 725-4778
E-mail: [email protected]
Website: http://www.brunswickbowling.com
In Canada - French/English spoken
Striker Bowling Solutions
#9 – 505 Iroquois Shore Road
Oakville, ON Canada L6H 2R3
Toll free - (800) 232-2369 ext. 5
Fax: (866) 789-2695
Shipping Instructions
Here are a few tips for shipping items to Brunswick
and receiving them back from being repaired.
* Identify each assembly and its serial number. Log
the entire shipment in a book by date for future
reference. After shipping your package, log the
shipping company's tracking number in your book in
case it gets lost. (e.g. UPS tracking number)
* Package assemblies so they can survive the trip.
More padding is better than not having enough.
Heavier assemblies require more padding. Reason:
If your assembly arrives damaged from shipping, we
will return it to you un-repaired. It will be your
responsibility to file a claim with your shipping
company.
* Include written instructions in the box. The best thing
to do is attach a Repair Traveler to EACH defective
assembly, noting the failure and anything else you
want us to know. (e.g. returning for exchange)
The standard procedure for troubleshooting an
electronic assembly is to place the suspect unit in a
known good system. This verifies you have identified
the proper assembly as having failed because the
symptom will move with the suspect assembly.
If you need help troubleshooting your electronic
assembly, we can suggest two methods:
1) Read the Brunswick Service Manual for your
system. It normally contains the theory of operation
and troubleshooting information you will need.
2) If you cannot determine which assembly has failed,
you can obtain technical assistance from the
Customer Response Center at USA 1-800-9372695, or USA 1-231-725-4966.
Repairable or Not?
Not all electronic assemblies are repairable. The best
way to know is to identify your part in the attached
catalogue pages. If it's there, we will likely exchange it.
If the item is not in the catalogue, you must purchase a
new replacement from a Brunswick service parts
distributor (if the part is available).
Another reason an item might not be repairable is that
it is too badly damaged. In this case, your assembly
will be returned to you without being repaired. You
must purchase a new replacement (if available) from a
Brunswick distributor.
* Mark the outside of the box with the address of the
location you are using. Make sure it says “Brunswick
Electronic Repair Center" or it may get lost.
* If you are returning a "pre-shipment," indicate on the
Repair Traveler that this is a return for pre-shipment.
Include a copy of your invoice
Brunswick Electronic Repair Center, Page 2
Manufacturer's Warranty
Pre-shipments
We take care of electronic warranty repairs
When you have to have it right away
The warranty on your electronic product is in the
original order, contract, or with the equipment itself.
Most electronic products carry a one year warranty on
materials and a 90-day warranty on labor. Your
warranty covers defects in materials and workmanship.
It is always good to review this warranty before you
need it. Warranty information for scoring systems is
also contained in the Service and Support Guide
provided at the time of your installation. To be
covered, repairable items may only be exchanged for
rebuilt items during the warranty period. So it is very
important to know which items should be exchanged,
and which items must be replaced.
Sometimes you need us to send you a rebuilt
assembly right away. You do not have time to wait. We
have the answer. It's called a "pre-shipment."
Your warranty does not cover:

Damage from product abuse, acts of god, and
other conditions as described in your warranty
policy.

Repairs, replacements, or modifications made
by anyone other than Seller or a Sellercertified installer.

Abuse,
misuse,
accident,
alteration,
tampering, neglect, or lack of reasonable care
Water, atmospheric conditions, moisture,
storms, lightning, or from other causes over
which Seller has no control.

Buyer’s failure to maintain products in
accordance with applicable product manuals
and service bulletins. Please refer to
www.brunswickbowling.com
for
current
publications.
Note that damage to assemblies from an electrical
power surge of any type is not covered under
Brunswick warranty. You must claim these repairs or
replacements to your business insurers.
If a non-repairable assembly fails while under
manufacturer's warranty, you should contact your
Brunswick parts distributor. For questions or warranty
claims, contact the Brunswick warranty administrator
at USA 1-800-937-2695. Outside the USA, call USA 1231-725-3494.
Pre-shipments can be requested for most items in our
inventory. Our goal is to ship it to you within two
working days if we have it in stock. We will let you
know. Just call us, fax us, or e-mail us at
[email protected]
With pre-shipments there is a non-refundable charge
of US $60.00 for administration and stocking costs.
This is not covered under manufacturer's warranty.
You must return your defective assemblies within 15
days or you will be charged the "full price" of the item.
When you have returned the items that have failed
within the Brunswick Electronic Repair 90-day
warranty, we will credit you the pre-shipment charges
after the defective item(s) are returned.
Speeding Up Delivery
There are several ways to speed up the exchange
process. The best way is to use one of the many
overnight express freight/mail services. Brunswick
mostly uses UPS. On your Repair Traveler form,
indicate you want overnight return services. We will do
our best to arrange this on the return shipment. It is
important to note that express freight service is not
covered in the manufacturer's warranty, and will be at
an additional charge.
Brunswick 90-day Warranty
Brunswick offers a 90-day warranty on all rebuilt
assemblies, regardless of manufacturer's warranty.
The 90-day repair/exchange warranty begins as soon
as we send it back to you, not when you put it into
service. So don't forget to put it in to use as soon as
you get it. In other words, please DO NOT put
exchange/repair units directly in your spare parts
inventory. Put them in a working system, and put the
known to be working assembly in your spare parts
inventory.
Brunswick Electronic Repair Center, Page 3
Importance of Failure
Information
Software/Firmware
A key element to the Brunswick Electronic Repair
Business is the sharing of resources. When one
customer sends us an electronic circuit board to repair,
they usually receive someone else's repaired unit as
an exchange. Rarely is the same unit returned. This
process allows quick turnaround as we carry an
inventory of repaired units.
Most automatic scoring and office systems today
operate on computers using software. When
something appears wrong with a computer, software is
something that can be misleading in the
troubleshooting process. For that reason, it is always
best to reset or reboot computers (and clear volatile
memory) before concluding that any particular
assembly is defective.
Since we share the pool of exchange units, it is in
everyone's best interest to indicate as much
information about the failure as possible. We request
that you complete the Electronic Assembly Repair
Traveler form (back cover) in as much detail as
possible. Failure information helps the technician
properly test the unit to the extent of the failure
reported. Better failure data means our repair
Brunswick Technical Support
1-800-937-2695
Call us for Technical Assistance-24/7
READING YOUR INVOICE
Something you can't see, so it's hard to troubleshoot
You may ultimately suspect the software itself. It
resides on either EPROM chip(s) or a hard drive.
Changing the chip(s) or hard drive will determine your
suspicions. (Remember lane number assignments)
The most important thing to remember is to make sure
the "version" of your software is compatible with your
system, and the entire system is running compatible
software. Typically this means all assemblies have the
same version.
Brunswick determines the most compatible version
when exchanging your assemblies. It is your
responsibility to verify this upon installation and update
the software if required through the front desk.
ARRANGING FOR PAYMENT
There are several types of charges that could appear on
You must arrange for payment of your repair charges in
your Brunswick open account invoice.
advance.
Exchange Price - This is the amount charged to exchange
Open Account - The easiest method of payment is through
the defective board with a rebuilt assembly of the same
an open account with Brunswick. Contact your Credit
model. The part numbers have an -8xx extension.
Manager for details. Note: If your account is overdue, we are
Full Price - If you had an item pre-shipped, and you fail to
return the defective assembly within 15 days of receiving
that item, you will be charged the full price of the item.
These part numbers have a -9xx extension.
Pre-shipment Fee - This is the non-refundable fee.
Freight - the cost of mailing the assembly to your bowling
center. If you would like the return item shipped faster, say
priority or overnight freight, you may note this on the Repair
Traveler. However, the additional freight cost of priority
shipment will be charged to your open account, and is not
not allowed to ship anything to you, even if you send it to us
first. Even if your equipment is under manufacturer's
warranty, we are not allowed to ship items to you if your
balance or open account is overdue.
Cash in Advance - Include credit card charge information or
a cashier's check for the invoice when sending your
assembly to us.
Purchase Order - Many companies are required to provide
Brunswick a purchase order number. Put this number on
your Repair Traveler form.
covered under Brunswick warranty. Brunswick does not
Failure to arrange for payment in advance of your repair will
arrange for freight pickup on Electronic Repair items.
result in considerable delays.
Brunswick Electronic Repair Center, Page 4
Other electronic products bulletins:
1. GS-10 Red Box Electrical (out of warranty)
These are no longer repaired in North America.
Ship these units for repair to the Brunswick Spobag
Repair Facility, Service - und Handels Gmbh,
Tichauer Weg 21, D-40231 Dusseldorf, Germany.
Contact Hans Seebach at 49-211-21-80-88.
2. Wyse 185, and Digital VT-420 and VT-520
Terminals (out of warranty)
Contact Map & Associates 740-592-6890 for repairs
on terminals. If the keyboard fails, it cannot be
repaired. Your service parts catalog lists a Color
Terminal Processor and a keyboard for whichever
type of terminal you are replacing (Front desk, Cash
Express, and remote office terminal). A VGA
monitor may be purchased locally.
3. Digital or Dell, desk or office VGA Monitors (out of
warranty)
Contact your Brunswick sales representative and
order a new VGA monitor. Note: Standard VGA
monitors may be purchased locally.
4. Monitors and office computers (in warranty)
First contact the Brunswick Customer Response
Center at USA 1-800-937-2695, or USA 1-231-7254966 for service instructions. If you call a local
service dealer, you will be responsible for those
charges.
5. Small Plug-in Power Supplies (out of warranty)
Most of these power supplies can be purchased
locally, or from a Brunswick service parts
distributor. Power and voltage ratings are listed on
the unit being replaced. Make sure you get the
proper connector and polarity on the "tip."
6. Printers (out of warranty)
Most printers used by Brunswick can be purchased
locally. If you cannot find a dot matrix printer of the
exact same model, look for one that supports
"Epson emulation." When set to this mode, they
support CMS printer outputs. CenterMaster and
Classic printers may be any make or brand
supported by Windows NT 4.0.
7. Speakers (out of warranty)
Speakers cannot be repaired. You must purchase
new replacements.
8. DTS Cash Terminals (out of warranty)
Brunswick no longer supports DTS Cash Terminal
repairs. Please contact your local DTS Cash
Register Dealer, or Quality Retail, 18-2 Route 67,
Schaghticoke, New York, 12154 phone: 800-7537702.
9. Zot Repair Services may be contacted at 800-5258116.
10. Ceronix Monitors – We have resolved some of the
issues with obsolete components, enabling us to
again offer limited repairs for the Ceronix #1492
(CPA4106) PCB. However, the CRT industry has
discontinued support of the entire series of Ceronix
13" Chungwa YC-17 and Orion CRTs. These
models operated on a filament current of 600 ma.
The manufacturers discontinued these some time
ago, and we are now out of “new” working stock.
We do have limited inventory of some used CRT
units that you can exchange to extend the life of
your AS scoring equipment. If you choose to
replace the 600ma CRT with a new 300 ma CRT
purchased on the “open market,” please make
certain that you also purchase a matching chassis,
as they are not reverse compatible. For Frameworx
Powerworx and Touchworx consoles, Brunswick
Electronic Repair can now supply a 15” flat screen
LCD replacement that is easy to install. This unit is
industrial grade and provides a 168 degree viewing
angle with a crisper display image. There are no
modifications to the pedestal and no specialty tools
are required for installation (all hardware is
included).
11. GS-Series Pinsetters - We no longer exchange
complete electrical boxes. Instead, you must
remove defective PCB assemblies and exchange
them with the repair center. We have found most of
the boxes are damaged beyond use during shipping
and handling. This includes Consolidated Low/High
Voltage and NexGen Boxes.
Brunswick Electronic Repair Center, Page 5
Obsolete Assemblies
In the past year many additional repair components have become obsolete. Every year, the speed of obsolescence in
electronics is more rapid. The older a component is, the more difficult it is to procure replacement parts. Our ability to
repair electronic assemblies is directly related to the age of the product's design. As a result, the types of older items
we are still able to repair and the cost to repair them changes continuously.
Brunswick does everything possible to stretch the life of your electronic product investment by maintaining qualified
and well-inventoried repair services. The best way to do this is to purchase obsolete products and assemblies when
they are discontinued. This is a sizeable investment that has a time and financial limit. Please look closely at the list of
items Brunswick repairs to see if you can still exchange them with us. If you have the need to repair a repairable
electronic assembly that is not listed in the price pages, please contact us. If we can help you, we will simply charge
you time and materials to repair it.
The list below serves as official notice of the "discontinuation of service" for these products. We no longer offer repairs
or exchanges on the items in this list. You can contact your Brunswick Capital Equipment Sales Representative for
exciting information on our newest Brunswick Scoring System, Vector, and our Center Network System, Vector Plus.
BowlerVision I and II Scoring Systems
Standard CMS, CenterMaster, and Classic Cash Drawer.
MCC 1.5 Keyboard
MC 1.5 Panasonic, Magnavox, and Roland Monitors
’79 Scanner PCBs and Assemblies
AS80 23” Black & White Overheads
’79 and ’86 Scanner Testers
Instant Replay, BowlerTracker, Balltracker and GS-3
Controller.
Zenith 25" CRTs, Overhead and PCB Assemblies
Digital and Wyse Office and Desk Terminal Keyboards
DTS Cash Registers
Ball Lift Control PCB Assemblies.
AS80 three and four board CPU PCB Assemblies.
B-2000 Pinfall Display, Player Control Station and PCB
Computone 6 and 8 Port PCB Assemblies
Frameworx 13” CRT Monitors and Touchscreens.
If an item is not listed in the price pages, we do not offer standard repair and/or exchange services. However, if you
call us by telephone at 1-800–YES-BOWL we can tell you if we are able to repair your assembly on a time and
materials basis.
Brunswick and the Brunswick Electronic Repair Center reserve the right to modify prices without notice.
We reserve the right to discontinue support of any assembly without written or verbal notice.
Brunswick Electronic Repair Center, Page 6
Electronic Repair
Part Number
Description
Exchange
Price
Full
Price
$114
$75
$100
$23
$99
$20
$100
$150
$100
$25
$250
$275
$440
$440
$100
$440
$440
$440
$440
$300
$250
$300
$100
$300
$45
$500
No Preship
$500
$25
$788
$912
$1,500
No Preship
$400
$1,500
$1,500
$1,500
$1,500
$99
$100
$90
$99
$123
$88
$123
$75
$85
$120
$117
$55
$300
$300
$800
$200
$200
$200
$65
$75
$150
$300
$500
$500
$600
$500
$995
$995
$150
$125
$125
$500
$500
$995
$995
No Preship
$300
$250
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
$700
$200
$200
$500
$300
$1,200
$1,200
$1,500
$500
$2,000
$2,000
$300
$250
$500
$1,200
$1,200
$2,500
$2,500
Lower Monitor Video Assemblies - AS-80/AS-90/AS-K/AS-90C, Frameworx, Vector
57-214011-800
57-214011-858
57-860606-800
57-860627-800
57-214351-802
57-215262-800
57-215310-810
57-861631-800
57-300895-800
57-215806-800
57-300060-800
57-300070-800
57-861850-810
57-861892-800
57-500242-800
57-500312-810
57-500413-810
57-500476-800
57-500718-800
12" Zenith CRT Assembly
12" Zenith CRT PCB
Z-Axis 12" CRT PCB
AS-K Video Buffer PCB
Color Decode PCB (CV100)
AS-K Color Select PCB
13" Ceronix PCB (1492)
13" Ceronix PCB (1493-4152)
13" Ceronix PCB (1493-4203/4233)
Ceronix Remote Adjustment PCB
FW 15" LCD Replacement for CRT Monitor
FW 15" LCD Touchscreen Replacement for CRT Monitor
FW 13" LCD Flatscreen Touchscreen Monitor (Use w/Brick)
FW 13" LCD Flatscreen Touchscreen Monitor (Use w/o Brick)
Vector LCD Flatscreen Power Supply
Vector 13" LCD Flatscreen Touchscreen Monitor (Sanyo)
Vector 13" LCD Flatscreen Touchscreen Monitor (Sharp)
Vector 13" LCD Flatscreen Touchscreen Monitor (Magic)
Vector 13" LCD Flatscreen Touchscreen Monitor (Magic w/bright)
Overhead Monitor Video Assemblies - AS-80/AS-90/AS-90C, Frameworx, Classic, Vector
57-214351-800
57-214849-800
57-860688-800
57-860477-810
57-860479-802
57-215110-800
57-860772-802
57-860772-803
68-100228-810
68-860048-801
68-860048-802
68-860048-803
57-500815-800
57-500815-810
57-500822-800
57-500823-800
57-500824-800
57-500825-800
57-300041-800
57-300123-810
57-300120-800
57-860787-800
57-300539-800
57-300540-800
57-860922-800
57-301010-800
57-861876-810
57-861875-810
57-500291-800
57-500316-810
57-301027-810
57-500032-800
57-500322-810
57-500101-800
57-500321-810
Brunswick Electronic Repair
AS Color Decoder PCB (Blank)
AS Color Decoder Board (CC100)
AS Color Decode PCB AS90C (Software Version)
Zenith F5 27" Video Decode PCB
Zenith F5 27" RGB Processor PCB
Zenith 27" Interface PCB
Zenith 27" F5AT RGB Process Module
Zenith 27" F5AT Video Output Module
Zenith 27" RGB PCB
Zenith 27" HV Power Supply
Zenith 27" Process Module
Zenith 27" Video Output Assy
Classic 28" ST70-782 Grundig Monitor - Complete
Classic 28" ST70-284/8 Grundig Monitor - Complete
Classic 33" M84/211-8 Grundig Monitor - Complete
Classic 28" ST70-782 NIC/TOP Grundig Chassis
Classis 28" ST70-284/8 DOLBY Grundig Chassis
Classic 33" M84/211-8 IDTV Grundig Chassis
FW Video Receiver PCB
FW TV-Only PCB
FW & Vector 27" Ceronix PCB
FW & Vector 27" CRT Only (w/Yoke)
FW 27" Overhead w/o Shell (Ceronix)
FW 27" TV Only w/o Shell (Ceronix)
FW 27" Overhead Monitor-Complete
FW & Vector 36" CRT Only (w/Yoke)
FW 36" Monitor w/o bezel (Ceronix)
FW 36" TV Only Monitor w/o bezel (Ceronix)
Vector Overhead Display Interface PCB
Vector TV-Only Monitor PCB
FW & Vector 36" Ceronix PCB
Vector 27" Overhead (Ceronix)
Vector 27" TV Only (Ceronix)
Vector 36" Monitor w/o bezel (Ceronix)
Vector 36" TV Only Monitor w/o bezel (Ceronix)
Page 7
Preshipment Charge US$60
Electronic Repair
Part Number
Description
Exchange
Price
Full
Price
$150
$100
$200
$250
$100
$49
$99
$500
$150
$100
$275
$50
$50
$150
$399
$250
$155
$200
$159
$200
$200
$100
$500
$150
$150
$150
$150
$150
$150
$150
$1,500
$1,500
$250
$150
$450
$450
$150
$150
$200
$750
$200
$300
$500
$150
$150
$300
$1,000
$500
$400
$500
$400
$400
$400
$300
$900
$400
$400
$400
$400
$400
$400
$400
$3,000
$3,000
$200
$59
$150
$637
$75
$331
$336
$313
$400
$75
$100
$50
$313
No Preship
$150
$500
No Preship
$75
$1,000
$1,000
No Preship
No Preship
$200
$200
$50
$1,000
$100
$100
$75
$100
$150
$125
$500
$400
$400
$350
$300
$250
$250
$200
$200
$400
$500
$1,000
$1,000
No Preship
$1,000
$1,000
Vector Scorer Assemblies
57-500156-810
57-500203-800
57-500204-800
57-500587-800
57-500887-800
57-500216-800
57-500219-800
57-500269-800
57-500367-810
57-500304-800
57-500371-810
57-500229-800
57-500234-800
57-500248-800
57-500283-800
57-500329-800
57-500703-800
57-500826-800
57-500709-800
57-500763-800
57-500767-800
57-500770-800
57-500742-800
57-500295-810
57-500295-820
57-500748-800
57-500751-800
57-500751-810
57-500845-800
57-500845-810
57-500347-810
57-500348-810
Vector Distribution PCB 5.0 (Software Version)
Vector Camera Only
Vector Camera Assembly
Vector Camera Assembly-New Style
Vector BNC Camera PCB
Vector Ball Detect - (1) Only (w/o plate assembly)
Vector Ball Detect - (2) w/plate assembly
Vector Motherboard
Vector Keypad Interface PCB
Vector Keypad & Mounting Plate (No PCB)
Vector Keypad Assembly (Complete)
Vector 3com Ethernet PCB 10/100
Vector Scoring Computer Power Supply
Vector LCD Interface PCB
Vector Video 3 PCB
Vector Primary Patch Panel PCB w/sound
Vector Primary RJ-45 Panel PCB
Vector Combined Secondary RJ-45 Panel
Vector Primary Differential Video Processor
Vector Primary Sub-D Panel PCB
Vector Secondary Sub-D Panel PCB
Vector Primary Single-Ended Video Processor
Vector G4S601-B-G Motherboard Complete
Vector Hard Drive w/mounting bracket
Vector Hard Drive w/mounting bracket
Vector Hard Drive w/mounting bracket - G4S601 Motherboard
Vector Hard Drive w/ "L" bracket - CRT version
Vector Hard Drive w/ "L" bracket - CRT version-embedded XP
Vector Hard Drive w/ "L" bracket - LCD version
Vector Hard Drive w/ "L" bracket - LCD version-embedded XP
Vector Scoring Computer LCD
Vector Scoring Computer Keypad
Scanners & Pin Sensing Assemblies
57-214105-800
57-214921-800
57-214930-800
57-214690-850
57-215331-800
57-860407-800
57-860408-800
57-860376-800
57-860376-801
57-300667-800
57-300710-800
57-300713-810
57-300704-800
79 Scanner D/A PCB Assembly
Ball Detect Assy
86 Scanner PCB
86 Scanner W/O PCB
CCD Firmware Upgrade
CCD Camera Assembly
CCD Processor Assembly (Software Version)
CCD Camera Tester No LCD Replacement
CCD Camera Tester W/LCD Replacement
VPS Ball Detect
VPS Camera Only
VPS Firmware Upgrade
VPS Assembly - Video Pin Sensor (Software Version)
Vector/Frameworx LCD Overhead Video Assemblies
57-500436-800
57-500441-810
57-500454-800
57-500469-800
57-500700-800
57-301187-800
57-863033-800
57-863048-800
57-863327-800
57-863328-800
57-863329-800
Brunswick Electronic Repair
Vector Synch Separator PCB
Vector Serial Communications Controller PCB
Vector Bridging Tapoff Amplifier PCB
Vector Triple Output Power Supply Assy
Vector VGA Adapter Module
FW LCD OH Interface PCB Assy
Vector 40" NEC LCD4010 Monitor
Vector 32" NEC LCD3210 Monitor
Vector 42" Olevia LCD Monitor
Vector 37" Olevia LCD Monitor
Vector 32" Olevia LCD Monitor
Page 8
Preshipment Charge US$60
Electronic Repair
Part Number
Description
Exchange
Price
Full
Price
$57
$150
$225
$66
$163
$100
$90
$113
$113
$188
$375
$150
$100
$500
$200
$250
$250
$125
$1,195
$1,195
$85
$400
No Preship
$100
$325
$245
$230
$245
$240
No Preship
$750
$186
$110
$800
$800
No Preship
No Preship
$200
$2,500
$2,500
$125
$150
$125
$125
$125
$125
$50
$310
$149
$99
$99
$99
$86
$86
$200
$74
$325
$125
$75
$75
$118
$100
$80
$100
$175
$175
$400
$400
$400
$400
$500
$200
$200
$1,200
$300
$200
$200
$200
$200
$200
No Preship
$125
$900
$250
$100
$100
$250
$200
$500
No Preship
No Preship
No Preship
$150
$100
$150
$150
$165
$175
$175
$175
$150
$300
$300
$700
$700
$500
$700
$700
$700
$500
Classic Scorer Assemblies
57-500039-800
57-500802-800
57-500804-800
57-500805-800
57-500807-810
57-500809-800
57-500810-800
57-500810-810
57-500810-820
57-500814-800
57-500816-800
57-500817-800
57-500818-800
57-500820-800
57-500828-800
57-861567-800
57-861659-800
57-863139-800
57-863143-800
57-863152-800
Classic Keyboard Controller PCB
Classic Lane Server Hard Drive (PCI or ISA)
Classic Camera Chassis
Classic/Viking Photocell/Ball Detect
Classic Camera Processor PCB
Classic Pet-48 PCB
Classic 4-Port Moxa PCB 83047
Classic 8-Port Moxa PCB 83047
Classic 8-Port Moxa PCB (PCI) 83047
Classic/Viking Camera Only
Classic Scorer Lane Server Mother Board
Classic Scanner Distribution Board
Classic Scorer RS232/485 Converter
Classic 8-Port Video Output PCB
Classic Patch Panel PCB
Cm Customer Display (110V) (White or Black)
Cm Customer Display (220V) (White or Black)
Classic Client PCI Serial Card (Low Profile)
Classic Lane Server - GS - Complete
Classic Lane Server - Non GS - Complete (PCI or ISA)
Frameworx Scorer Assemblies
57-300044-810
57-300671-800
57-300106-810
57-861167-810
57-301081-800
57-300160-800
57-300392-810
57-300391-800
57-300265-810
57-300164-810
57-300164-820
57-300195-810
57-300192-810
57-300249-800
57-300377-800
57-300815-800
57-300856-800
57-300368-800
57-300478-810
57-861686-800
57-300178-810
57-300199-810
57-300554-810
57-300565-810
57-860950-810
57-860951-810
FW I/O PCB (1995-2001)
FW I/O PCB (2001+ w/lane ID Switch)
FW Console Video PCB
FW Remote Video PCB
FW Remote Video PCB 2002+
FW Primary Power Supply Assy
FW 3Com Lan Card (Scorer)
FW 486 CPU PCB w/16MB Ram
FW Programmed Hard Drive (Universal Version)
FW Console Audio PCB (Standard)
FW Console Audio PCB (Modified)
FW Console Control PCB
FW Console Option PCB (Except LCD Flatscreen)
FW Console Option PCB LCD Flatscreen)
FW Microtouch Controller
FW Touchworx Power Supply PCB (In Brick)
FW Touch Control Unit (Brick)
FW Sound Card PCB
FW CMOS Maintenance PCB
FW CMOS-X Maintenance PCB
FW Pinsetter I/O PCB Only
FW HDLC Converter PCB (Pinsetter Interface Add-On)
FW HDLC Pinsetter Interface PCB
FW Pinsetter Interface Box (GS Single Board)
FW Pinsetter Interface Box Assy. (A-2)
FW Pinsetter Interface Box Assy. (GS)
AS-80/AS-K/AS-90/AS-90C Scorer Assemblies
57-214155-800
57-214156-800
57-214259-810
57-215313-800
57-214805-800
57-214802-800
57-215312-800
57-860633-810
57-860404-800
Brunswick Electronic Repair
AS-80/90 +5 Volt Power Supply
AS-80/90 +12 Volt Power Supply
AS-80 I/O PCB Assy ('81)
AS-90/AS-K I/O PCB
AS-80 AC PCB ('84/'90)
AS-80/AS-90 CPU PCB (Software Version)
AS-K CPU PCB (Software Version)
AS-90C CPU PCB (Software Version)
AS-90 Control PCB (B&W or Color Lowers)
Page 9
Preshipment Charge US$60
Electronic Repair
Part Number
Description
Exchange
Price
Full
Price
Vector, Vector Plus, and Frameworx Center Management Systems Assy. - Front Desk and Back Office
57-300125-810
57-300183-800
57-300184-800
57-300361-800
57-301174-810
57-300490-810
57-300490-811
57-300487-810
57-300080-800
57-300956-800
57-300400-800
57-861017-800
57-861017-810
57-861410-800
57-863408-800
57-863527-800
57-861968-800
57-861662-800
57-863195-800
57-860388-800
57-861591-800
57-861657-800
57-863183-800
FW Ethernet Lan PCB (Office)
FW Cms Handset PCB
FW Cms Intercom/Handset
FW Cash Drawer Adaptor PCB Assy
Vector A/V Box Assy
FW Cms A/V Box Assy.
FW Cms A/V Box Transformer Assy
FW Cms A/V Audio PCB
FW Cms A/V Composite/RGB PCB (Analog)
FW Cms A/V Composite/RGB PCB (Digital)
FW Cms Beep Speaker Assembly
Okidata 320 Turbo Printer
Okidata 320 Turbo Printer w/USB
Cm Receipt Printer (220V) (White or Black)
Cm Receipt Printer (110V) (White or Black)
CTS-2000 USB Receipt Printer
Epson TM-U230 Receipt Printer
Elo 17" LCD Flatscreen Monitor
Elo 19" LCD Flatscreen Monitor
Cms Port Loop Back Tester
3Com 905B-Tpo Ethernet Lan Card
Siig 2-Db9 Serial Port PCB
Vector 8-Port Ethernet Switch
$75
$90
$155
$125
$195
$195
$75
$90
$75
$100
$80
$250
$250
$250
$315
$315
$315
$500
$500
$35
$135
$70
$200
$200
$150
$275
$350
$500
$750
$125
$300
$250
$500
$200
$800
$800
$968
$968
$500
$968
$1,500
$1,500
$35
$227
$128
$500
AS-90 SIU PCB (B&W or Color Lowers)
AS-90 SIU Complete Assy (B&W or Color Lowers)
AS-90 SIU Power Supply Assy
AS-90 LIU PCB (Mother or Daughter Board)
LIU Interface 32 Lanes
LIU Interface 64 Lanes
Star Printer DP8340
Star Printer Power Supply
Customer Pole Display (White or Black)
Tape Drive (800/1250)
Tape Drive 3200 or Travan TR-3
Tape Drive Travan TR-4
Dorio Color Processor - 120V
Dorio Color Processor - 220V
$250
$325
$66
$210
$325
$455
$300
$150
$100
$211
$211
$325
$350
$350
$750
No Preship
No Preship
$2,044
No Preship
No Preship
$1,109
No Preship
$500
$600
$600
$600
$750
$750
MC 1.5 Power Supply
MC 1.5 Handset
MC 1.5 Audio PCB
MC 1.5 PCB Magnavox
MC 1.5 Chassis Magnavox
AS-K MC 1.5 PCB
AS-K MC 1.5 Keyboard (Control PCB Software Version)
AS-K MC 1.5 Chassis
$90
$94
$49
$225
$300
$250
$228
$300
$450
$200
$150
$1,000
$1,000
$1,000
$750
$1,000
$175
$175
$175
$175
$225
No Preship
No Preship
No Preship
No Preship
No Preship
AS-90 Center Management System Assemblies - Front Desk & Back Office
57-215128-800
57-860372-800
57-215193-800
57-860370-810
57-860370-832
57-860370-864
57-860377-800
57-860377-801
57-860393-800
57-861094-800
57-861094-810
57-861715-800
57-861418-800
57-861419-800
MC 1.5 Assemblies
57-214705-800
57-214717-800
57-214722-800
57-214950-807
57-214952-807
57-215339-800
57-860554-800
57-860555-810
5 Pin String & Duckpin Assemblies
57-215213-810
57-215235-810
57-215299-810
57-215299-811
57-215587-810
Brunswick Electronic Repair
Model "M" 5 Pin PCB Assy
Model "S" Duckpin PCB Assy
Model "P" 5 Pin PCB Assy
Model "P" 5 Pin PCB Assy (Modified)
Model "CA-1" 5 Pin PCB Assy
Page 10
Preshipment Charge US$60
Electronic Repair
Part Number
Description
Exchange
Price
Full
Price
$200
$250
$100
$895
$895
$99
$150
$295
$150
$295
$150
$150
$150
$150
$150
$995
$395
$600
$1,000
$600
$2,500
$2,500
$700
$500
$500
$400
$900
$500
$500
$500
$500
$500
$5,000
$1,500
$75
$99
$875
$250
$100
$250
$250
$200
$150
$200
$1,500
$500
$150
$500
$500
$500
Authority22 Lane Machine Electronic Assemblies
14-100089-800
14-100110-800
14-100129-800
14-100154-815
14-100154-830
14-100157-800
14-100175-800
14-100176-800
14-100177-800
14-100178-800
14-100179-800
14-100180-800
14-100181-800
14-100285-815
14-100285-830
14-100362-800
14-100466-800
A22 Motor Controller PCB Assy
A22 Controller PCB Assy (Software V0.33 or V1.01)
A22 Injector Driver PCB
A22 Electrical Control Enclosure Assy 115V
A22 Electrical Control Enclosure Assy 230V
A22 Power Supply-Meanwell SP-500 Series
A22 Keypad for GUI
A22 LCD Module
A22 UPS Assy
A22 Viper PC104 PCB - V2.3
A22 Inverter PCB
A22 Adapter PCB for Viper
A22 Ethernet PCB
A22 Regenerative Drive - 115V
A22 Regenerative Drive - 230V
A22 Graphical User Interface Assy (New Style: Software V1.03 or V2.0)
A22 Controller PCB Assy (Software V1.01)
GS-X Pinsetter Assemblies (NexGen)
47-142666-800
47-142708-800
47-142750-800
47-142736-810
47-142977-800
47-862851-800
47-862851-810
47-862852-810
GS-X Nexgen LCD Display Assy
GS-X Nexgen ESD I/O PCB
GS-X Rear Display Assy
GS-X Nexgen CPU PCB (V4.9.4 T07)
GS-X Nexgen to AS-90 Interface PCB
GS-X Nexgen CPU PCB
GS-X Nexgen CPU PCB (V4.9.1)
GS-X Nexgen HV PCB (Mod)
GS-10/GS-92/GS-96/GS-98 Silver Box, Smart Shark and Consolidated Electronics Assemblies
47-142806-800
47-142815-800
47-142839-800
47-142807-810
47-142825-800
47-862711-800
47-172903-800
47-162809-800
47-162839-800
47-142530-800
47-142533-810
47-142533-820
47-142781-800
GS-92 Gamesetter CPU PCB
GS-92 Gamesetter I/O PCB
GS-92 Gamesetter Assy
GS-92 Smart Shark CPU PCB
GS-92 Smart Shark Gamesetter I/O PCB
GS-92 Smart Shark Gamesetter
GS-92 Universal Common Box PCB
GS-92 High Voltage PCB
GS-92 Smart Shark High Voltage PCB
GS-98 Consolidated I/O PCB
GS-98 Consolidated CPU PCB - Indirect (Software Version 2.4)
GS-98 Consolidated CPU PCB - Direct (Software Version 3.0)
GS-98 Consolidated Rear Display PCB
$250
$250
$400
$250
$250
$400
$195
$230
$110
$250
$320
$320
$125
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
No Preship
$300
$500
$750
$750
$200
$125
$75
$75
$98
$115
$250
$276
$114
$87
$50
$182
$57
$100
$300
$380
$90
$275
No Preship
No Preship
$200
$200
$250
$750
No Preship
$250
No Preship
$100
$400
$250
$300
$500
No Preship
$190
$600
Telefoul / Ball Detect / Electronic Triggering /Lightworx / Miscellaneous Assemblies
12-752400-810
12-752408-810
12-862585-810
12-862890-800
17-300226-800
17-300237-800
53-600135-801
53-600173-800
53-600177-800
53-600177-803
53-600179-801
57-214199-800
57-861237-800
57-500561-800
61-860160-800
84-200292-800
84-200330-800
Brunswick Electronic Repair
Universal Electronic Trigger PCB
Universal Electronic Trigger PCB
Universal Diagnostic Trigger PCB
Time Delay PCB
Automated Bumper Controller PCB
Front Desk Automated Bumper Control Center
Telefoul Assy W/O PCB
S.S. Telefoul PCB
Infrared Telefoul Assy - Narrow
Infrared Telefoul Sensor Block
Infrared Telefoul PCB - Narrow
AMF Interface PCB
Dual Output Ball Detect
Billiards Control AC Power PCB
Computer Lane Monitor
Lightworx Addressable Lane Module
Lightworx Control Center
Page 11
Preshipment Charge US$60
Intentionally Blank
SERVICE AND SUPPORT - Getting you up and running fast with Pre-Ship exchange, assembly exchange & assembly repair
Electronic Repair Center Assembly Traveler Form
Center Information
Ship To:
______________________________________________________________________
Brunswick Bowling & BIlliards
Electronic Repair Center
525 West Laketon Avenue
Muskegon, MI 49441
email: erc @ brunbowl.com
Telephone: 231-725-3370
Fax: 231-725-4778
Customer No.
___________________________________
Sent By
Name
______________________________________________________________________
Address
______________________________________________________________________
City
State
Install Date
Serial No. __________________________ Part No.______________________
Part Name
Lanes Affected
Odd
Zip
Malfunction
Even
Both
Constant
Intermittent - How often?
Lightning Strike / Power Surge? ______
Failure Type (Check all that apply. Please be specific.)
Consoles / Keypads / Bricks
No intercom audio to scorer
No intercom audio to desk
No communication to scorer
Console will not reboot
Hard drive failure
No power
No or wrong keyboard entry
No console video
Local LAN failure
CRT Video Displays
No video display
Incorrect color
Incorrect horizontal output
Incorrect vertical output
Distorted picture
No TV video
Pinsetter Interface
Pinsetter will not turn on
Local LAN failure
Foul Units
Continuous foul
Continuous buzzer
No foul
LCD Flat Screen Displays
___
___
___
___
___
___
Broken bracket
Broken touch screen
Broken LCD display
No video display
No touch screen action
No power
Control Desk
Scanners & Cameras
Comline failure - can't clear
No intercom audio to scorer
No intercom audio to desk
No keyboard entry
Fails to print correctly
No LRS communications
Incorrect video display
No video display
Power supply malfunction
Loss of memory
No scorer control
No pinsetter control
Back Office
No communication on port
Ethernet LAN failure
Hub failure
Port failure
All LEDs lit (locked up)
No new pin solenoid operation
No foul signal
Failed to score
Incorrect score
No take data signals
Blurry pins
Trips circuit breaker
Impact damage
No video on tester
No power
Constant ball detect
No ball detect signal
No data from scanner
Unable to calibrate/align
Can't adjust gain/bias pots
No scanner start
Incorrect motor operation
A & A-2 Pinsetter
No trigger, first ball
No trigger, second ball
Wrong time delay
GS-Series Pinsetter
Gamemaker / Gamesetter trouble code
Solenoid malfunction
Motor malfunction
Pinball Wizard
No Communication
No Bumpers
Lane Machine
GUI battery dead
No communication
No power to GUI
Burnt traces on circuit board
No forward
No reverse
No duster motor
No buffer motor
Hard Drives
Lock up / No Operation
Unable to Update
No Boot / Reboot
Additional Detail of Problem Observed
______________________________________________________________________________________________________________
______________________________________________________________________________________________________________
______________________________________________________________________________________________________________
______________________________________________________________________________________________________________
This form may be copied or you may call the Repair Center for additional forms.
rev 1/11
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