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Apex
PC
Solutions Inc
V
iewPoint
®
S Y S T E M
User Guide
ViewPoint User Guide
© 1998 Apex PC Solutions, Inc. All rights reserved.
Third Edition March 1998
Printed in the United States of America
Part Number 053-0072-00
The information in this guide is subject to change without notice.
Apex PC Solutions shall not be liable for technical or editorial errors or omissions contained herein; nor is it liable for incidental or consequential damages resulting from the furnishing, performance, or use of this material.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. PC/AT, PS/2, RS/6000 and IBM are registered trademarks of International Business Machines Corporation. Sun Microsystems and Sun Sparc are registered trademarks of Sun Microsystems, Inc. ViewPoint,
OutLook and OSCAR are registered trademarks and the Apex logo is a trademark of Apex PC Solutions, Inc. in the United States and other countries. Various aspects of ViewPoint and its OSCAR interface are protected by United States patent number 5,721,842.
Apex PC Solutions Inc
20031 142nd Ave NE
Woodinville WA 98072
USA
Tel
Fax
425 402-9393
425 402-9494
Email [email protected]
Web http://www.apexpc.com
2
Technical Support
You can contact Apex PC Solutions Technical Support at:
800 861-5858
888 346-4564
Monday through Friday between 7 am and 6 pm
Pacific Time
Weekdays between 6 pm and 7 am Pacific Time and
24 hours on Saturday and Sunday [email protected]
Please provide the following information to Apex PC Technical Support:
Unit model number and serial number.
Make and model of keyboard and mouse attached to the unit.
Make and model of computers used.
Name and version of operating systems used.
■ Note
Apex PC Solutions will not accept any returned materials without first issuing a return material authorization number. Please call technical support for details.
■ Note
Apex ships the ViewPoint system in packaging designed to protect the system during shipping and handling.
We recommend that you save the carton and packing materials until your equipment is fully installed and operational.
3
Communications Regulation Information
ENGLISH
Federal Communications Notice
(Class A Equipment)
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable interference when the equipment is operated in a commercial environment.
Radio Interference
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.
DOC Class A Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital
Apparatus,” ICES-003 of the Department of Communications.
FRANÇAIS
Observation des normes—Classe A
Cet appariel numérique respecte les limites de bruits radioélectriques applicables aux appariels numérique de
Classe A prescrites dans la norme sur le matériel brouilleur: “Appariels
Numérique,” NMB-003 édictée par le ministre des Communications.
DEUTSCH
BZT Hinweis
Hiermit wird bescheinigt, daß dieses
Gerät in Übereinstimmung mit den
Bestimmugen der BMPT-AmtsblVfg
243/1991 funk-entstört ist. Der vorschriftsmäßige Betrieb mancher
Gerät (z.B. Meßsender) kann allerdings gewissen Einschränkungen unterliegen. Beachten Sie deshalb die
Hinweise in der Bedienungsanleitung.
Dem Bundesamt für Zulassungen in der Telekommunikation wurde das
Inverkehrbringen dieses Geräts angezeigt und die Berechtigung zur
Überprüfung der Serie auf die
Einhaltung der Bestimmugen eingeräumt.
4
Limited Warranty
Apex PC Solutions warrants that the
ViewPoint System (Product) will be free from defects in materials and workmanship under normal use and service for a period of one year from the date of receipt. Any implied warranty on the Product is limited to one year.
Customer Remedies
Apex PC Solutions’ entire liability and your exclusive remedy shall be, at
Apex’s option, either (a) return of the price paid or (b) repair or replacement of the Product that does not meet
Apex’s Limited Warranty and which is returned to Apex with a copy of your receipt. THIS LIMITED WARRANTY
IS VOID IF FAILURE OF THE
PRODUCT HAS RESULTED FROM
ACCIDENT, ABUSE, OR MISAPPLI-
CATION. Any replacement Product will be warranted for the remainder of the original warranty period or six months, whichever is longer.
No Other Warranties
APEX PC SOLUTIONS DISCLAIMS
ALL OTHER WARRANTIES,
EITHER EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE,
WITH RESPECT TO THE PRODUCT
AND THE ACCOMPANYING
PRODUCT MANUAL AND
WRITTEN MATERIALS. This Limited
Warranty gives you specific rights.
No Liability For Consequential
Damages
IN NO EVENT SHALL APEX PC
SOLUTIONS BE LIABLE FOR ANY
OTHER DAMAGES WHATSOEVER
(INCLUDING, WITHOUT LIMITA-
TION, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSI-
NESS INFORMATION, OR OTHER
PECUNIARY LOSS) ARISING OUT
OF THE USE OF OR INABILITY TO
USE THE PRODUCT, EVEN IF APEX
PC SOLUTIONS HAS BEEN AD-
VISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN ANY CASE,
APEX PC SOLUTIONS’ ENTIRE
LIABILITY UNDER ANY PROVI-
SION OF THIS AGREEMENT SHALL
BE LIMITED TO THE AMOUNT
ACTUALLY PAID BY YOU FOR
THE PRODUCT.
5
C ONTENTS
The ViewPoint System Offers Flexibility in
Connecting the User Pod to the Console
Connecting the User Pod to the Core 17
Connecting the System Pod to Your Computer 18
Connecting the System Pod to the Core
Connecting the Administration Terminal
Connecting Computers While the System is Running 22
6
Optimizing Video Quality for the User Pod
Changing Status Flag Attributes
Displaying Firmware Version and Settings
Resetting the Mouse and Keyboard
ViewPoint Enables System Administrators to
Monitor and Control Connections
Selecting Switch Connection Modes 49
Optimizing Video Quality for the System Pod 50
Assigning Specific Device Types
Assigning Unique Names to Computers
C Tiering with Other Apex Switch Systems 57
60
7
T ABLES AND F IGURES
Core Card and Port Diagram 12
Basic Components of the ViewPoint System 13
15 Example of a ViewPoint System
Keyboard Conventions for
Navigating OSCAR 23
Effects of Settings on Security Configuration 37
Video Compensation Settings for the User Pod
Effects of Settings on Screen Appearance
Values and Effect on Flag Appearance
39
41
43
Connection Settings in Display Matrix Screen 48
Video Compensation Settings for the System Pod 51
8
FEATURES
1 of
V iewPoint
S Y S T E M
T HE V IEW P OINT S YSTEM O FFERS F LEXIBILITY IN
C ONTROLLING Y OUR N ETWORK
• Allows network administrators at a local console to pass keyboard and mouse commands to as many as 32 remote computers.
• Accommodates Apex OutLook Concentrators to expand your control to as many as 256 remote computers. Multiple ViewPoints expand your control to as many as 1024 computers. Incorporates new boards in the core to meet future needs.
• Shares control with another remote unit, the Apex
SwitchBack system.
• Features an administration terminal that allows you to display all connections, system types, and names, switch cooperatively or preemptively between computers, and optimize video quality.
• Allows user pods to be located up to 600 feet away from the core, system pods 250 feet away from the core, enabling the user and the system pods to be up to 850 feet away from one another.
• Switches any user to selected computer in either
Full control mode or Watch mode.
• Allows you to send messages to other consoles.
• Provides security against unauthorized users.
• Displays system-related information on the Apex
On-Screen Configuration and Activity Reporting
(OSCAR) screen.
9
1
Features
10
INSTALLATION AND SETUP
2 for
V iewPoint
S Y S T E M
I NSTALLATION C HECKLIST
● ViewPoint components
(quantity of each depends on your system needs)
❑ user pods
❑ system pods
❑ core
● Interconnecting cables*
(not included in kit)
❑ two male Cat5 cables for each user pod to core
❑ two male Cat5 cables for each system pod to core
❑ keyboard, video, and mouse interconnecting cables to each computer
❑ keyboard, monitor, and mouse cables to each user pod
● Your computers, monitors, keyboards, mice
● Your administration terminal with serial cable
*See Appendix B Options and Accesories for purchasing information.
See Appendix E for diagrams of the monitor, mouse, keyboard, and Cat5 connector pin specifications.
11
2
Installation and Setup
I DENTIFYING C OMPONENTS
The User Pod
Each user console, consisting of a keyboard, mouse, and monitor, connects to a user pod. The user pod encodes mouse and keyboard data then transmits it, via the Cat5 cables, to the output cards in the core, and on to the selected system pod. OSCAR
(On-Screen Configuration and
Activity Reporting), which is used to operate the ViewPoint system, is accessed at the user pod.
The Core
Each ViewPoint system contains a core that connects to user pods, system pods, and an administration terminal. The core contains the
Core Card and Port Diagram
Master
Administrator
Terminal Port The System Pod
Each system pod can attach to two computers. The system pod decodes the keyboard and mouse commands it receives, via the Cat5 cables, from the input cards in the core, and forwards the data to the selected computer.
1 9 17 25 1 9
32
System Ports
16
User Ports
12
8 16 24 32 8 16
1 2 3 4 5 6 7 8
Input Switch Output
A P E X V I E W P O I N T S Y S T E M internal input and output cards that provide the connection between user pods and system pods. Its master card provides the connection to the administration terminal.
The administration terminal connects to the core. From the terminal the system administrator monitors and controls ViewPoint connections.
Basic Components of the ViewPoint System
Computers
System Pod
Core
Administration Terminal
User Pod
Console
13
2
Installation and Setup
P LANNING THE S YSTEM L AYOUT
Cable length and location
Choosing good locations for each component enhances the benefits of the ViewPoint system. For example, in your office space if you place the core 250 feet away from the system pods and 600 feet away from the user pods, then you can locate each user and system pod up to 850 feet away from each other; whereas, if you place the core next to the user pods, then the maximum distance between user and system pods can be only
250 feet.
Cable length and video quality
All ViewPoint components arrive configured for cable lengths of 100 feet or less. If you will be using cables longer than 100 feet, you can improve video quality by changing the default configuration. High quality video transmission requires a
“tuned circuit.” To adjust video settings for the user pods you must access OSCAR, while the system pods adjustments are accessed through the administration terminal.
Cable type and video quality
For best video quality use UTP Cat5 or better cables with high quality
RJ45 male connectors. Select high quality cables because of their superior electrical and mechanical properties.
14
A P E X V I E W P O I N T S Y S T E M
Example of a ViewPoint System
Up to 250 Feet
System Pods and Computers
Up to 25 Feet
Up to 600 Feet
Core Administration Terminal
User Pods and Consoles
15
2
Installation and Setup
C ONNECTING THE U SER P OD TO THE C ONSOLE
User Pod
1 2
3 4
To connect the user pod to a monitor, keyboard, and mouse: l Connect the monitor, keyboard, and mouse to the jacks that show the monitor, keyboard, and mouse symbols on the back panel of the user pod.
16
A P E X V I E W P O I N T S Y S T E M
C ONNECTING THE U SER P OD TO THE C ORE
User Pod
User Port 1
1 2
3 4
Core
User Port 16
1 2 3 4 5 6 7 8
To connect the Cat5 cables to the user pod:
1
2
3
Locate the RJ45 jacks on the back panel.
Connect one end of the video
Cat5 cable to the RJ45 jack with a monitor symbol.
Connect one end of the data Cat5 cable to the RJ45 jack with a data symbol.
4 Repeat steps for all user pods.
To connect the Cat5 cables to the core:
1
2
3
4
5
Locate the output cards (slots 7 and 8).
Connect the other end of the video Cat5 cable to one of the user ports with a monitor symbol.
Connect the other end of the data
Cat5 cable to the port with the data symbol in the same user port number.
Route and bundle cables to facilitate removal of the input and output cards.
Repeat steps for all user pods.
17
2
Installation and Setup
C ONNECTING THE S YSTEM P OD TO Y OUR C OMPUTER
System Pod
Port A
1 2
3 4
A
Computer
To connect the system pod to your computer: l Connect the monitor, keyboard, and mouse cables between the computer and the jacks with the monitor, keyboard, and mouse symbols in one of the ports on the system pod.
18
A P E X V I E W P O I N T S Y S T E M
C ONNECTING THE S YSTEM P OD TO THE C ORE
System Pod
Port A
System Port 1
1 2
3 4
A
Core
To connect the Cat5 cables to the system pod:
1
2
3
4
On the back panel of the system pod locate the RJ45 jacks in the same port label where you connected the monitor, keyboard, and mouse cables earlier.
Connect one end of the video
Cat5 cable to the RJ45 jack with a monitor symbol.
Connect one end of the data Cat5 cable to the RJ45 jack with a data symbol.
Repeat steps for additional system pods.
19
1 2 3 4 5 6 7 8
System Port 32
To connect the Cat5 cables to the core:
1
2
4
5
6
At the back of the core locate the input cards (slots 1–4).
Connect the other end of the video Cat5 cable to the RJ45 jack with the monitor symbol in one of the system ports.
Connect the other end of the data
Cat5 cable to the RJ45 jack with the data symbol in the same port number.
Route and bundle cables to facilitate removal of the input and output cards.
Repeat steps for additional system pods.
2
Installation and Setup
C ONNECTING THE A DMINISTRATION T ERMINAL
Administrator
Terminal Port
Core
Administration Terminal
To connect the administration terminal:
1 On the master card at the back of the core, connect the female end of the DB9 null modem cable to the administrator terminal port.
2 Connect the other end of the null modem cable to the serial port on the back of your terminal.
3 Set terminal settings to read the
ViewPoint software:
Baud rate
Data bits
Parity
Flow control
Emulation
19200
8N1 none none
132 column
VT100 mode
20
A P E X V I E W P O I N T S Y S T E M
T URNING O N THE S YSTEM
Startup Behavior and the
Status Flag
When you turn on the ViewPoint system, it performs the following actions:
• Displays each pod’s particular identification number on the user console monitor.
• Identifies the mouse and keyboard and puts them into default states; the keyboard LEDs illuminate.
• Starts up the user pods with no user consoles connected to any computers.
• Displays a status flag on each user console monitor that appears similar to that shown below. (On startup there is no system connection.) For more information about status flags, see in Chapter 3,
Interpreting the Status Flag and
Changing Status Flag Attributes.
4
5
To start the system:
1
2
3
With the power switch (located on the back panel) of each component in the Off (0) position, connect each component to an AC power source using the supplied three-wire grounded power cords.
Turn on the ViewPoint core by pushing the power switch located on the back panel to the On (1) position.
Turn on each pod by pushing the power switch located on the back panel to the On (1) position.
Turn on the console monitors.
Turn on the computers.
n
Note
Always turn on the core and pods before the computers. Then the pods can store in memory the device settings the computers send when they boot.
C alone
X
If the monitor does not display the status flag, make sure that the monitor is connected and turned on.
21
2
Installation and Setup
C ONNECTING C OMPUTERS W HILE THE S YSTEM
IS R UNNING
You can connect additional computers to the ViewPoint system while it is running. When you turn on a newly connected computer, its system pod recognizes it and you can switch users to the new computer without taking any additional steps.
You can also connect a new user console to the system while it is running. When you connect the new keyboard, mouse, and monitor to the new user pod, the pod configures automatically.
This technique allows replacement of failed devices without having to restart the system. It also allows the user to move input devices from one console to another if necessary.
22
OPERATION GUIDE
3 for
V iewPoint
S Y S T E M
You’ll operate the ViewPoint system using OSCAR
(On-Screen Configuration and Activity Reporting).
Keyboard Conventions for Navigating OSCAR
THIS KEY DOES THIS
PRINT SCREEN Opens OSCAR Selection screen.
F1
F2
Opens OSCAR Help screen.
When in OSCAR Selection screen, opens OSCAR
Advanced Menus screen.
ARROWS
+ / –
ENTER
Moves highlight to select command feature or setup.
Changes the value of the selected option.
Saves current settings or changes and returns to
OSCAR Advanced Menus screen.
ESCAPE
NUMERIC KEYPAD
CAPS LOCK
PA G E U P / PA G E D O W N
H O M E / E N D
Cancels unsaved changes and returns to OSCAR
Advanced Menus screen. When in OSCAR Selection or
Advanced Menus screens, ESCAPE exits OSCAR .
Always in the numeric state, although the indicator on the keyboard may indicate otherwise.
Disabled (Use the SHIFT key to change case)
Displays previous or next screen, respectively.
Displays first or last item in a list, respectively.
23
3
Operation Guide
N AVIGATING WITH OSCAR
OSCAR SELECTION
4
5
6
7
8
Port
1
2
3
Name
COMPUTER 1
COMPUTER 2
COMPUTER 3
COMPUTER 4
COMPUTER 5
COMPUTER 6
COMPUTER 7
COMPUTER 8
F1 Help F2 Advanced
OSCAR Selection Screen
Basic functions such as selecting computers and checking port/computer status are performed from the OSCAR Selection screen. The OSCAR Selection lists all the ports in the system, the associated computer names, and the status of each port. It can be organized either by port number or by computer name. (To assign names see in Chapter 4 Assigning
Unique Names to Computers. To change the order in which the computers are listed, see Changing Menu
Attributes found later in this chapter.) On large systems, you may need to use the ARROW keys or the
PAGE DOWN key to scroll through the list of ports.
■ Note
The OSCAR Selection screen above shows the default screen. Your screen will show the computer names and port numbers assigned to your system.
To open the OSCAR Selection screen: l Press the PRINT SCREEN key.
Because the PRINT SCREEN key is used to activate the OSCAR menus, you cannot use it to print a screen in the usual way. To print the screen, press PRINT SCREEN twice.
■ Note
If you press PRINT SCREEN and receive the message
”Names out of date,“ press ENTER to update your user pod. The OSCAR Selection screen appears when the update is complete. See Assigning Unique Names
to Computers in Chapter 4.
To exit OSCAR: l Press ESCAPE .
24
OSCAR ADVANCED MENUS
COMMANDS
Switch
Scan
Query
Message
Version
Reset
SETUP
OSCAR ADVANCED MENUS
COMMANDS SETUP
Scan
OSCAR
Flag
Security
A P E X V I E W P O I N T S Y S T E M
OSCAR Advanced Menus Screen
All commands other than selecting computers are performed from the OSCAR Advanced Menus. The
Advanced Menus screen contains two menus. The
Commands menu shows the commands that cause an action to take place. The Setup menu shows the commands that have screens to set configurations.
To open the OSCAR Advanced Menus:
1 Press PRINT SCREEN to open OSCAR Selection .
2
■ Note
If you press PRINT SCREEN and receive the message
”Names out of date,“ press ENTER to update your user pod. The OSCAR Selection screen appears when the update is complete. See Assigning Unique Names
to Computers in Chapter 4.
Press F2 .
The OSCAR Advanced Menus screen appears showing the commands listed under the Commands menu. Pressing the RIGHT ARROW key to move the highlight to Setup will show the commands listed under the Setup menu.
Moving the highlight with the UP and DOWN
ARROW keys in either menu selects a command.
To cancel unsaved changes and retain previous settings: l Press ESCAPE .
To exit OSCAR: l Press ESCAPE .
25
3
Operation Guide
I NTERPRETING THE S TATUS F LAG
The monitor of the user console displays a small screen, referred to as the status flag, that indicates the connection status of the user console and mode of operation. It can be set to show the connection by port number or by name. When operating the
ViewPoint system with OSCAR, the status flag disappears from the display and reappears when the operation is completed.
C9 at
S3
ABBR mode
Console 9 switched to
COMPUTER 3
LONG mode
Two Display Modes
The status flag can be displayed in either an abbreviated, ABBR, or in LONG mode, as shown in these examples. The status flag in the abbreviated mode indicates that Console 9 is connected to Computer 3.
In ABBR mode S stands for computer. The status flag in the long mode indicates the same information without abbreviations. See Changing Status
Flag Attributes later in this chapter if you want to change the appearance of the status flag.
26
A P E X V I E W P O I N T S Y S T E M
S WITCHING TO A C OMPUTER
The most common ViewPoint operation is switching either a user’s keyboard, mouse, and monitor or just the monitor (video) between computers. Switching disconnects either the keyboard, mouse, and monitor or only the video from one computer and connects them to another. When switching any user to a selected computer, ViewPoint reconfigures the keyboard, mouse, and monitor to suit the newly connected computer, while saving each computer’s keyboard settings for the next use.
OSCAR SELECTION
Port
1
2
3
4
7
8
5
6
Name
COMPUTER 1
COMPUTER 2
COMPUTER 3
COMPUTER 4
COMPUTER 5
COMPUTER 6
COMPUTER 7
COMPUTER 8
F1 Help F2 Advanced
SWITCH COMPLETED from MASTER
ACCESS DENIED from MASTER
To switch to a computer:
1 Press PRINT SCREEN screen appears.
; the OSCAR Selection
2 Use the ARROW keys (or PAGE UP , PAGE DOWN ,
HOME , and END keys) to select the computer to which you want to switch.
—or in port mode—
Press the key that corresponds to computer’s port number, then press ENTER .
For example, to select the computer connected to Port 2, press PRINT SCREEN , 2 , ENTER . If the computers are listed by their assigned names, they will be in alphabetical order.
—or in names mode—
Type the first few letters of the computer name to establish it as unique, then press ENTER .
For example, to select “Accounting,” type ACC , then press ENTER .
3 The status flag displays one of two messages:
Switch Completed: computer is now connected.
—or—
Access Denied: another user has control over the computer.
27
OSCAR ADVANCED MENUS
COMMANDS
Switch
Scan
Query
Message
Version
Reset
SETUP
SWITCH CONSOLE TO COMPTR
Computer
Console
Mode
X
X
OPEN
3
Operation Guide
To switch any user to a selected computer:
1 From the Commands menu in the Advanced
Menus screen, ( Switch is highlighted by default) press the number key that corresponds to the port number of the computer to which you wish to switch; the Switch Console to
Computer screen appears with the computer port highlighted.
■ Note
If you press the wrong number ( Computer is highlighted by default), enter the number of the desired computer.
2
3
4
Move the highlight down to Console and use the + or – keys to scroll through the available consoles until the desired user console number is displayed.
Highlight Mode and use the + or – keys to select the connection mode from either
Full, which gives keyboard and mouse control of the selected computer,
—or—
Watch , which displays the video of the selected computer but provides no keyboard or mouse control,
—or—
Open , which disconnects a user console.
Press ENTER .
28
SWITCH CONSOLE TO COMPTR
Computer
Console
Mode
X
X
WATCH
A P E X V I E W P O I N T S Y S T E M
To switch video only:
1
2
3
4
From the Commands menu in the Advanced
Menus screen ( Switch is highlighted by default), press the number key that corresponds to the port number of the computer to which you wish to switch; the Switch Console to
Computer screen appears with the computer port highlighted.
Move the highlight down to Console and use the + or – keys to scroll through the available user consoles until the desired user console number is displayed.
Highlight Mode and use the + or – keys to select Watch , which displays the video of the selected computer but provides no keyboard or mouse control.
Press ENTER .
29
3
Operation Guide
D ISCONNECTING A NY U SER
OSCAR ADVANCED MENUS
COMMANDS
Switch
Scan
Query
Message
Version
Reset
SETUP
To disconnect the currently selected computer: l From the
Commands menu in the Advanced
Menus screen ( Switch is highlighted by default), press ENTER .
SWITCH CONSOLE TO COMPTR
Computer
Console
Mode
X
X
OPEN
To disconnect any user:
1 From the Commands menu in the Advanced
Menus screen ( Switch is highlighted by default), press the number key that corresponds to the port number of the computer to which you wish to disconnect; the Switch Console to
Computer screen appears with the computer port highlighted.
■ Note
If you press the wrong number ( Computer is highlighted by default), enter the number of the desired computer.
2
3
4
Move the highlight down to Console and use the + or – keys to scroll through the available user consoles until the desired user console number is displayed.
To determine which user console is currently connected to the computer, see Querying Pod
Status in this chapter.
Highlight Mode and use the + or – keys to select Open , which disconnects a user console.
Press ENTER .
30
A P E X V I E W P O I N T S Y S T E M
Q UERYING P OD S TATUS
You can check the connection status of any user pod or system pod in the ViewPoint system. This may be useful when you want “full” connection (control of keyboard and mouse) to a computer and need to determine if another user is already connected.
OSCAR ADVANCED MENUS
COMMANDS
Switch
Scan
Query
Message
Version
Reset
SETUP
Get status of pod
QUERY POD CONNECTION
Pod Number X
Console/Computer CONSOLE
User 03 from MASTER
9
To query pod status:
1 From the Commands menu in the
Menus screen, use the DOWN ARROW key to move the highlight to Query.
Advanced
2
3
Press ENTER to display your own switch status
—or— press the number key that corresponds to the console or computer you want to query; the
Query Pod Connection screen appears with pod number highlighted.
Move the highlight to Console/Computer to find out if a console or computer is connected.
Use + or – keys to toggle between Computer or
Console .
4 Press ENTER to begin the query; the status flag appears.
In the example shown, the status flag shows console connection: Console 03 is connected to
Computer 9.
31
3
Operation Guide
S CANNING THE C OMPUTERS
When placed in the scan mode, the specified user console automatically switches from computer to computer in a selected scan sequence, and in watch mode. You can scan the entire system sequentially or designate a custom scan pattern by specifying computers and durations.
OSCAR ADVANCED MENUS
COMMANDS
Switch
Scan
Query
Message
Version
Reset
SETUP
SCAN SETUP
Console X
To place in scan mode:
1 From the Commands menu in the
Menus screen, use the DOWN ARROW key to move the highlight to Scan .
Advanced
2 Press ENTER to operate scan mode from the current console
—or— press the number key of the console from which you want to operate the scan mode; the Scan
Setup screen appears with the console number highlighted.
3 Press ENTER .
The default duration time is 15 seconds.
To cancel scan mode: l Switch to any computer.
32
OSCAR ADVANCED MENUS
COMMANDS SETUP
Scan
OSCAR
Flag
Security
SCAN PATTERN SETUP
4
5
6
7
Port
1
2
3
Sec Name
15 COMPUTER 1
15
15
15
15
15
15
COMPUTER 2
COMPUTER 3
COMPUTER 4
COMPUTER 5
COMPUTER 6
COMPUTER 7
F2 for defaults
A P E X V I E W P O I N T S Y S T E M
To create a custom scan pattern:
1
2
3
4
5
6
In the Advanced Menus screen, press the
RIGHT ARROW key to move the highlight to the
Setup menu.
Use the DOWN ARROW key to move the highlight to Scan and press ENTER ; the Pattern
Setup screen appears with the first port position or computer name highlighted.
In the Scan Pattern Setup screen shown, the order-by-port mode is selected. Your screen may appear different. See Changing Menu
Attributes found later in this chapter.
Use the DOWN ARROW key to select the port number of the first computer to be included in the scan
—or— if your computers are listed by name, select the name of the first computer to be included in the scan.
Press the RIGHT ARROW key to highlight the
Sec column, and then type the number of seconds (255 is maximum) that you want this computer to be selected before switching to the next computer in the sequence.
Press the DOWN ARROW key to move the highlight to the next computer you want to include in the scan and repeat steps 3 and 4.
Press ENTER to start the scan sequence.
33
SCAN PATTERN SETUP
Port
1
2
3
4
5
6
7
Sec Name
15
15
15
15
15
15
15
COMPUTER 1
COMPUTER 2
COMPUTER 3
COMPUTER 4
COMPUTER 5
COMPUTER 6
COMPUTER 7
F2 for defaults
3
Operation Guide
To remove a computer from the scan list:
1
2
3
4
In the Scan Pattern Setup screen, move the highlight to the port number of the computer to be removed from the scan list
—or— if your computers are listed by name, to the name of the computer.
Press the RIGHT ARROW key to highlight the
Sec column.
Type 0 for the number of seconds.
Pressing DELETE while in the Scan Pattern
Setup screen deletes the highlighted computer and all entries below it.
Press ENTER .
■ Note
To return all Port and Sec values to factory defaults, press the F2 key while in the Scan Pattern Setup screen.
34
A P E X V I E W P O I N T S Y S T E M
S ENDING A U SER M ESSAGE
You can send a brief text message to any other user consoles for display on their monitors. This feature may be useful when another user has a “full” connection to the computer you want to switch to, and you need to request that the current user relinquish control.
OSCAR ADVANCED MENUS
COMMANDS
Switch
Scan
Query
Message
Version
Reset
SETUP
MESSAGE SENDER
Console
Message
X
XXXXXX
To send a user message:
1 From the Commands menu in the
Menus screen, use the DOWN ARROW key to move the highlight to Message .
Advanced
2 Type the number of the console to which you want to send a message; the Message Sender screen appears with the console number highlighted.
3 Move the highlight with the DOWN ARROW key to Message and enter a message of up to 14 characters.
4 Press ENTER to send the message.
35
3
Operation Guide
E STABLISHING S ECURITY
Advanced computer applications should usually be protected against unauthorized users. ViewPoint’s security features enable you to lock the keyboard and monitor, requiring you to type a password before resuming operation. You can also set a time delay before the system is locked.
You must always provide a password to access the fields in the Security Configuration screen. After you type the correct password, the other fields on the screen are activated. The table, Effects of
Settings on Security Configuration, describes the menu attributes.
OSCAR ADVANCED MENUS
COMMANDS SETUP
Scan
OSCAR
Flag
Security
SECURITY CONFIGURATION
Password ******
New password ******
Repeat new ******
Time delay
Mode
Test
OFF
SCREEN
To lock the screen and keyboard:
1 In the Advanced Menus screen, press the
RIGHT ARROW key to highlight the Setup menu.
2 Use the DOWN ARROW key to move the highlight to Security , and press ENTER ; the Security
Configuration screen appears.
3 Type your password and press RETURN .
Passwords can be up to 8 characters (case sensitive). You must enter the new password twice for confirmation.
■ Note
The factory default password is OSCAR. Because the
CAPS LOCK is disabled in OSCAR, you must hold down the SHIFT key as you type each letter.
4
5
6
Highlight Time Delay and use the + or – keys to obtain the desired value in minutes.
If you want to immediately activate the security screen, highlight Test and press ENTER .
Press ENTER to save settings.
36
A P E X V I E W P O I N T S Y S T E M
Effects of Settings on Security Configuration
PASSWORD
NEW PASSWORD
REPEAT NEW
TIME DELAY
MODE
TEST
Enter current password to activate other fields.
Type new password.
Retype new password to confirm.
Set a value from 0 to 254 minutes.
Not selectable in ViewPoint.
Immediately activates security screen.
37
3
Operation Guide
O PTIMIZING V IDEO Q UALITY FOR THE U SER P OD
If your cable lengths are more than 25 feet, you can optimize the video quality for the user pod. Interconnecting system cables of less than 25 feet require no compensation adjustments. The cable length entry will maximize video performance in most cases.
If you cannot obtain satisfactory video by entering the cable length, contact Apex PC Technical
Support, because changing the settings values can greatly affect other adjustments. The technician can step you through the video compensation settings.
When instructed, use the + or – keys to obtain the desired value or type in the number. The table, Video
Compensation Settings for the User Pod, describes the available menu attributes.
OSCAR ADVANCED MENUS
COMMANDS SETUP
Scan
OSCAR
Flag
Security
Video
VIDEO COMPENSATION
Cable Length
DC
ELF
VLF
Vid Hi C
Vid Hi F
Vid MF
Vid LF
XXX
ON
ON
ON
OFF
ON
ON
OFF
XXX
XXX
XXX
XXX
XXX
XXX
XXX
4
5
To optimize video quality for the user pods:
1
2
3
In the Advanced Menus screen press the RIGHT
ARROW key to highlight the Setup menu.
Use the DOWN ARROW key to move the highlight to Video , and press ENTER ; the Video
Compensation screen appears with the cable length field highlighted.
Use the + or – keys to enter the length of cable from the core to the user pod or type in the number.
Press ENTER to save the changes.
Repeat the steps at each console for each user pod.
38
A P E X V I E W P O I N T S Y S T E M
Video Compensation Settings for the User Pod
ON-SCREEN
DISPLAY STATUS
RELATIVE
NUMBER ADJUSTMENT
DC ON/OFF XXX DC gain
ELF
VLF
ON/OFF
ON/OFF
XXX
XXX
Extremely low frequency
Very low frequency
Vid Hi C
Vid Hi F
Vid MF
Vid LF
ON/OFF
ON/OFF
ON/OFF
ON/OFF
XXX
XXX
XXX
XXX
Video high frequency – Coarse
Video high frequency – Fine
Video mid frequency
Video low frequency
■ Note
If changes to settings makes video unreadable, press
ESCAPE to return to previous settings.
39
3
Operation Guide
C HANGING M ENU A TTRIBUTES
It is not necessary to change any of the default settings before using ViewPoint; however, you can set several options to suit your preferences or specific application. For example, you may want to change the position, color, and other display attributes of the OSCAR screens. See the table,
Effects of Settings on Screen Appearance, for available menu attributes.
OSCAR ADVANCED MENUS
COMMANDS SETUP
Scan
OSCAR
Flag
Security
OSCAR ATTRIBUTES
Resolution
Height
Horizontal
Vertical
640
16
5
10
Background
Highlight
Text
Delay Time
Order
1
4
6
0
PORT
To change menu attributes:
1 In the Advanced Menus screen, press the
RIGHT ARROW key to highlight the Setup menu.
2 Use the DOWN ARROW key to move the highlight to OSCAR and press ENTER ; the OSCAR
Attributes screen appears.
3
4
Highlight the setting(s) you want to change and use the + or – keys to obtain the desired value or type in number. As you select different values, the effect of the changes is reflected immediately.
Press ENTER to save the changes.
40
Effects of Settings on Screen Appearance
T O C H A N G E T H I S
S i z e o f s c r e e n
S E L E C T T H I S S E T T I N G
R E S O L U T I O N
S
L
C a
T i m i
O s
O i c o o l n z
S C r e r c e d d a o t e x t n g
A R e n e t r o r i f o t n o f o o f
S e l e c t i o n d i s p l a y f e o s c c x t f r e e n o s c r e m p u e n t e r s
A P E X V I E W P O I N T S Y S T E M
H E I G H T
H O R I Z O N T A L
V E R T I C A L
B A C K G R O U N D
H I G H L I G H T
T E X T
D E L A Y T I M E
O R D E R
C H O O S E V A L U E S
S e l e c t e i t h e r 3 2 0 ,
6 4 0 ; t h e t h e l l a r g e r o w t h e r e t h e s i z e .
4 8 0 , o r v a l u e ,
H i g s i z e h d e r v a l u e s t e x t .
d i s p l a y l a r g e r
0 – 1 2 7
0 – 2 5 5
0 – 7
0 – 7
0 – 7
T
S b i e m l e e c e f o r i n t i e o s n e s c a p p c o r n e d e e a r i s n n t h e g i s d
O S C A R e l a a f t e r y e d
P R I N T
I n c r e a
S C R E E N s i n g i d e l s a p r e s s e d .
y c a n p b r e v e i n e n t g a t d i h e s t r s c r e a c t i e n o n f r o m w h e n p e r f o r m i n g s i m p l e c o m p u t e r s o p e r a t i o n s .
w i t c h i n g
C h o o s e t o l i s t c o m p u t e r s p o r t n u m b e r a l p h a b e t i c a l l y o r b y n a m e .
b y
■ Note
It is possible, while changing the menu attributes, to render the menu and windows invisible, making it difficult to choose attributes that correct the problem.
If this occurs, reset the user pod to its default values by pressing: ESCAPE, PRINT SCREEN, F10, Y, ENTER.
41
3
Operation Guide
C HANGING S TATUS F LAG A TTRIBUTES
The status flag indicates the name or port number of the currently selected computer. You can choose to display the status flag at all times, for a few seconds after switching, or not at all. You can also change the color of the status flag and its location on the screen. The table, Values and Effect on Flag Appear-
ance, describes the available menu attributes.
OSCAR ADVANCED MENUS
COMMANDS SETUP
Scan
OSCAR
Flag
Security
FLAG CONFIGURATION
Enabled
Row
Column
Color
Text
Mode
ABBR
0
1
2
0
OPAQUE
To change status flag attributes:
1 In the Advanced Menus screen, press the
RIGHT ARROW key to highlight the Setup menu.
2 Use the DOWN ARROW key to move the highlight to Flag , and press ENTER ; the Flag
Configuration screen appears.
3 Highlight the settings you want to change, and use the + or – keys to adjust the values.
4 Press ENTER to save the settings.
42
A P E X V I E W P O I N T S Y S T E M
Values and Effect on Flag Appearance
T O C H A N G E T H I S
T i m i n g , a n d i n d s i c i z e , a t i o n s o f f l a g
S E L E C T T H I S S E T T I N G
E N A B L E D
L o c a t i o n o f f l a g
C a o l n d o r o f t e x t f l a g
D i s p l a y o f f l a g m o d e
R O W
C O L U M N
C O L O R
T E X T
M O D E
C H O O S E E F F E C T
F L A G
F l a g
O F F d o e s n o t a p p e a r .
A B B R
F l a g a b b r i n d i e v i a c a t i t e d ; o n f l s a a r e g i s s m a l l e r .
L O N G
F l a g a b b r i n d i e v i a c a t i t e d ; o n f l s a a r e g i s n o t l a r g e r .
A
L d i
B o o
B k s p l
R s a l i y
T I M E D s k e
5
A B B R a n d s e c o n d s .
L
L
O o
N o d i s p
G k s l a y l
T I M E D i s k e
5 s
L O N G e c o n d a s .
n d
0 v
– 1 e r t i
2 v c a l a l l u y e s o n p o s c s i t i o r e e n .
n f l a g
0 – 2 5 v a l u e s h o r i z o n t a l l y p o o n s i t i o n f l a g s c r e e n .
0 – 7
0 – 7
O P A Q U E
T R A N S P A R E N T
43
3
Operation Guide
D ISPLAYING F IRMWARE V ERSION AND S ETTINGS
OSCAR ADVANCED MENUS
COMMANDS
Switch
Scan
Query
Message
Version
Reset
SETUP
To facilitate system troubleshooting and support, you can display the firmware version and settings information.
To display firmware version and settings:
1
2
From the Commands menu in the Advanced
Menus screen, use the DOWN ARROW key to move the highlight to Version .
Press ENTER ; the Version screen appears.
VERSION
Firmware
Hardware
Dip Switch F
X.X.X.X
56 X
Port X Computer X
Keyboard
ENABLED
Rate X
LEDs X
Mode X
Type X
Mouse
DISABLED
Rate X
Res X
Type X
FIRMWARE VERSION
Master
Input
XX: X. X. X. XX
X: X. X. X. XX
Switch X: X. X. X. XX
Output X: X. X. X. XX
3
4
■ Note
Both the Version and the Firmware Version screens shown here use X to indicate your firmware version numbers.
From the Version screen press F2 to access the
Firmware Version screen which shows hardware version information on the core.
Press ESCAPE to exit.
44
A P E X V I E W P O I N T S Y S T E M
R ESETTING THE M OUSE AND K EYBOARD
Resetting the mouse and keyboard attempts to restore the correct settings for the selected computer.
OSCAR ADVANCED MENUS
COMMANDS
Switch
Scan
Query
Message
Version
Reset
SETUP
To reset the mouse and keyboard values:
1 From the Commands
Menus , use the DOWN ARROW key to move the highlight to Reset .
menu in the Advanced
2 Press ENTER .
45
3
Operation Guide
46
ADMINISTRATION TOOLS
4 for
V iewPoint
S Y S T E M
V IEW P OINT E NABLES S YSTEM A DMINISTRATORS TO
M ONITOR AND C ONTROL C ONNECTIONS
• Display computer/console connections
• Control switch connection mode
• Display and modifiy device types and system names
• Adjust video quality for the system pods
• Create names for each user and/or computer for ease of tracking
■ Note
In order to use the administration functions, you need to set up an administration terminal. See procedure in
Chapter 2 Connecting the Administration Terminal.
47
4
Administration Tools
D ISPLAYING A LL C ONNECTIONS
The Display Matrix screen shows all 16 by 32 switch connections. It shows if a console has keyboard control, the switch connection mode, and computer/console connections. From this screen you can access the Display System screen.
To display all switch connections:
1 At the prompt “>” type
Matrix screen.
DM to open the Display
2 Press ENTER .
Connections
4
.
.
\ Computer
Console \ 1 2 3
1
2
3
16
.
.
.
.
.
F
.
.
W
.
.
.
.
.
.
.
.
.
.
.
.
.
.
F
Mode: PREEMPTIVE
5
.
.
.
.
.
.
.
4
.
.
.
.
.
.
.
6
.
.
.
.
.
.
.
7
.
.
.
.
.
.
.
8
.
.
.
.
.
.
.
.
.
.
.
.
.
.
9 10
.
.
.
.
.
.
.
11
.
.
.
.
.
.
.
12
.
.
.
.
.
.
.
13
.
.
.
.
.
.
.
14
.
.
.
.
.
.
.
15
.
.
.
.
.
.
.
16
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
32
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
F
W
(
.
)
Mode
Connection Settings in Display Matrix Screen
Full
Watch
Open
Cooperative
Preemptive
User has keyboard control
User has no keyboard control
No connection or user disconnected
Denies a switch request if there is an existing connection
No switch request can be blocked (Default mode)
48
A P E X V I E W P O I N T S Y S T E M
S ELECTING S WITCH C ONNECTION M ODES
There are two switch connection modes. Both allow immediate connections if the requested computer is not in use. How they respond to a request is what makes them different:
• Preemptive switching (Default mode)
User’s request disconnects current user’s connection to selected computer.
• Cooperative switching
User’s request is denied if another user is already connected to the selected computer.
To select switch connection mode:
1
2
At the prompt “>” in the type SC for cooperative
—or—
type SS for preemptive.
Press ENTER .
Display Matrix screen,
Connections
4
.
.
\ Computer
Console \ 1 2 3
1
2
3
16
.
.
.
.
.
F
.
.
W
.
.
.
.
.
.
.
.
.
.
.
.
.
.
F
Mode: PREEMPTIVE
5
.
.
.
.
.
.
.
4
.
.
.
.
.
.
.
6
.
.
.
.
.
.
.
7
.
.
.
.
.
.
.
8
.
.
.
.
.
.
.
.
.
.
.
.
.
.
9 10
.
.
.
.
.
.
.
11
.
.
.
.
.
.
.
12
.
.
.
.
.
.
.
13
.
.
.
.
.
.
.
14
.
.
.
.
.
.
.
15
.
.
.
.
.
.
.
16
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
32
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
■ Note
Switch connection mode is a global command and will affect all user consoles.
49
4
Administration Tools
O PTIMIZING V IDEO Q UALITY FOR THE S YSTEM P OD
If your cable lengths are more than 25 feet, you can optimize the video quality for the system pod.
Interconnecting system cables of less than 25 feet require no compensation adjustments. The cable length entry will maximize video performance in most cases.
If you cannot obtain satisfactory video by entering the cable length, contact Apex PC Technical
Support, because changing the settings values can greatly affect other adjustments. The technician will step you through the video compensation settings.
When instructed, use the + or – keys to obtain the desired value or type in the number. The table,
Video Compensation Settings for the System Pod, describes the available menu attributes.
To optimize video quality for system pods:
1 At the prompt “>” in the type DS and press ENTER to access the Display
Systems screen.
Display Matrix screen
Designate computer pod
Computer Device
1 Default
2
3
Default
Default
4
.
.
.
.
Default
Name
Computer 1
Computer 2
Computer 3
Computer 4
.
.
Cable
Length
XXX
XXX
XXX
XXX
.
.
DAC 0
255
255
255
255
.
.
DAC 1
255
255
255
255
.
.
DAC 2
255
255
255
255
.
.
DAC 3
255
255
255
255
.
.
2
3
4
5
Press the RIGHT ARROW to move the highlight to cable length. Then with the DOWN ARROW , move the highlight to the desired computer.
Use the + or – keys to select the length of cable from the core to the system pod or type in the number.
Press ENTER to save your changes.
Repeat the steps for additional system pods.
50
A P E X V I E W P O I N T S Y S T E M
Video Compensation Settings for the System Pod
DAC
NUMBER
RELATIVE
NUMBER ADJUSTMENT
DAC0 XXX Video high frequency–Coarse
DAC1
DAC2
DAC3
XXX
XXX
XXX
Video high frequency–Fine
Video mid frequency
Video low frequency
■ Note
If changes to settings makes video unreadable, press
ESCAPE to return to previous settings.
51
4
Administration Tools
A SSIGNING S PECIFIC D EVICE T YPES
When you have a tiered configuration, that is, if your system includes one or more external devices such as an Apex OutLook or another ViewPoint, you must make the ViewPoint core aware of these external devices by assigning a specific device type. You designate the device types in the Display
Systems screen. The possible device types are
4 port, 8 port, 10 port, or 32 port. The “Default” setting indicates no external device is connected.
For more information on tiering, see Appendix C.
To assign a device type:
Designate computer pod
Computer Device
1 Default
2
3–1
Default
4 port
3–2
3–3
3–4
4
.
.
.
.
Default
1
Name
Computer 1
Computer 2
SLAVE 3–1
SLAVE 3–2
SLAVE 3–3
SLAVE 3–4
Computer 4
.
.
At the prompt “>” in the Display Matrix screen type DS and press ENTER to access the
Display Systems screen.
Cable
Length
XXX
XXX
XXX
XXX
XXX
XXX
XXX
.
.
DAC 0
255
255
255
255
255
255
255
.
.
2 the keys to highlight “Default” in the Device column and the
+ or – keys to choose from the following settings:
4 port, 8 port, 10 port, or
32 port. Your selection is immediately reflected on the screen.
3 Press ENTER to save types, or ESCAPE to return to previous values.
■ Note
After pressing ENTER, do not turn off the core until you see UPDATE COMPLETE on your terminal screen or you will lose all your updates.
52
A P E X V I E W P O I N T S Y S T E M
A SSIGNING U NIQUE N AMES TO C OMPUTERS
You may find it easier to identify the computers in a system by name, rather than by port number. You can assign unique names to computers in the Display
Systems screen. Computer names are listed by number, 1 through 32, until you make changes. Each screen shows 16 entries, and you can scroll or page down to see the next page.
To assign names to computers:
1 At the prompt “>” in the Display Matrix screen type DS and press ENTER to access the Display
Systems screen.
Designate computer pod
Computer Device
1 Default
2
3
Default
Default
4
.
.
Default
.
.
Name
Computer 1
Computer 2
Computer 3
Computer 4
.
.
Cable
Length
XXX
XXX
XXX
XXX
.
.
DAC 0
255
255
255
255
.
.
2 Use the ARROW keys to move the highlight to the
Name column and then to the port number for which you want to enter or change a computer name.
3 Type a name for the computer. Computer names may be up to 12 characters long, including only A–Z, 0–9, the +,
*, .
, /, :, –, and the space character.
4 If necessary, repeat steps 2 and 3 for each computer or tiered device in the system.
5 Press ENTER to save names, or ESCAPE to return to previous values.
■ Note
After pressing ENTER, do not turn off the core until you see UPDATE COMPLETE on your terminal screen or you will lose all your updates.
53
4
Administration Tools
54
APPENDICES
for
V iewPoint
S Y S T E M
A
S PECIFICATIONS
Dimensions
User Pod
System Pod
Core
Voltage
HEIGHT
DEPTH
WIDTH
WEIGHT
HEIGHT
DEPTH
WIDTH
WEIGHT
HEIGHT
DEPTH
WIDTH
WEIGHT
INPUT VOLTAGE
POWER SUPPLY
AMBIENT RANGE Temperature
1.71 in
9.00 in
12.75 in
5 lbs
1.71 in
9.00 in
17.00 in
6 lbs
(4.45 cm)
(22.86 cm)
(32.39 cm)
(2.3 kg)
(4.45 cm)
(22.86 cm)
(43.18 cm)
(2.7 kg)
25.50 in
20.12 in
8.75 in
35 lbs
(64.77 cm)
(51.12 cm)
(22.22 cm)
(15.9 kg)
100–120, 200–240 VAC
50/60 Hz
50–105 o F (10–50 o C)
55
Appendices
B
O PTIONS AND A CCESSORIES
COMPONENT
CARD
CABLE
DESCRIPTION
25 ft
50 ft
100 ft
150 ft
250 ft
350 ft
500 ft
Core
(to support 8 x 8 configuration)
User Pod
System Pod
Input
Output
Switch
(7.62 m)
(15.24 m)
(30.48 m)
(45.72 m)
(76.20 m)
(106.68 m)
(152.40 m)
PART NUMBER
ELC-0808VP
ELC-00UP
ELC-00SP
ELC-00IM
ELC-000M
ELC-1616SM
CT-025
CT-050
CT-100
CT-150
CT-250
CT-350
CT-500
The Apex PC product line is highly adaptable. For more information on system configuration using Apex options and accessories, please contact your sales representative at 800 861-5858.
56
A P E X V I E W P O I N T S Y S T E M
C
T IERING WITH O THER A PEX S WITCH S YSTEMS
In lieu of computers, you can connect ViewPoint to other Apex switching devices like the OutLook concentrator; this is called tiering. In order for tiering to work, ViewPoint must be made aware of the external device first in order to transmit commands and the external device must be able to read and execute those commands. See Chapter 4 for the procedure Assigning Specific Device Types.
OSCAR SELECTION
Port
1
2–1
2–2
6
7
8
4
5
2–3
2–4
3
Name
COMPUTER 1
SLAVE 2–1
SLAVE 2–2
SLAVE 2–3
SLAVE 2–4
COMPUTER 3
COMPUTER 4
COMPUTER 5
COMPUTER 6
COMPUTER 7
COMPUTER 8
F1 Help F2 Advanced
C9 at
2–3 SLAVE 2–3
To transmit commands with a tiered system:
1 Press PRINT SCREEN ; the OSCAR Selection screen appears. Move the highlight with the
DOWN ARROW key to select the Apex external device port number to which you want to switch.
2
—or in port mode—
Type the number of the computer port and press ENTER .
For example, to select Port 2–3 by keyboard, press 2 , –, 3 and ENTER .
—or in names mode—
Type the first few letters of the computer name to establish it as unique, then press ENTER .
For example, to select “Accounting,” type ACC , then press ENTER .
The status flag appears showing that the console is switched to an Apex external device.
For example, the bottom illustration shows that
Console 9 is switched to Port 2–3 of an Apex external device.
57
Appendices
D
T ROUBLESHOOTING
S Y M P T O M
N v o i d
O S C A R e o o n o r a n y c o m p u t e r
N o v i d e o c o m p u t e r o n o n e
C a n ' t s e l e c t c o m p u t e r s
K e y b o a r d o n b o o t , e r r o r a l l c o m p u t e r s
P R O B A B L E C A U S E
L o o s e m o n i t o r c o n n e c t i o n
N o p o w e r
V i e w P o i n t t o c o r e
R E C O M M E N D E D S O L U T I O N
R e c o n n e c t m o n i t o r
O S C A R s e t u p i c n c o l o r s o m p o r a t i b l e
L o o s e v i d e o c o n n e c t i o n
C h e c k p o w e r s w i t c h
R e c o n n e c t p o w e r c a b l e
C h e c k A C o u t l e t f o r p o w e r
R e s e t t o d e
O f a
S C u l
A R t s c o l o r s
R e c o n n e c t v i d e o c a b l e
D e f e c t i v e v i d e o c a b l e R e p l a c e v i d e o c a b l e
I
C o m p u t e r o f f
K e y b o a r d i n i t i a l i z e d i d n o t
K e y b o a r d i n c o m p a t i b l e
T u r c o n n o n e c n t e t h e d t o c o m p u t e r t h a t p o r t
D i s c k e y o n n b o a r e d c t t o t h e n p o d r e c o n n e c t
R e p l a c e k e y b o a r d
C o m p u t e r o f f
L c d o n c o o n e f o s n e e c m p e c t i k t e y i o a t v e i b n b o l a e r d o r k e y b o a r d
T u r c o n n o n e c n t e c o m p u t e r d t o t h a t p o r t
C w h e c e l l k t h a t s e a t e d a l l c a b l e s a r e
R e p l a c e k e y b o a r d
58
A P E X V I E W P O I N T S Y S T E M
S Y M P T O M
K e y b o a r d b o o t , o n e e r r o r o n c o m p u t e r
K e y b o a r d s t r o k e s s h i c a s f t e e d f o r
( s w a p s l o w e r u p p e r c a s e )
M o u s e a l l c o m e r r o r o p u t e r s n b o o t ,
M o u s e o n e c o e r m p r o r o u t e r n b o o t ,
M o u s e e r r a t i c d i s p l a y s b e h a v i o r
M o u s e f r o z e n p o i n t e r o n d i s p l a y
P R O B A B L E C A U S E
L o o s e k e y b o a r d c o n n e c t i o n
D e f e c t i v e c a b l e
R E C O M M E N D E D S O L U T I O N
C w h e c e l l k t h a t s e a t e d a l l c a b l e s a r e
E n s u k e y b r e o a r m d o u s c a b e l e a n d s a r e s w a p p e d n o t
R e p l a c e k e y b o a r d c a b l e i
C o m p u t e r n s h i f t e d l e f t s t a t e k e y b o a r d w h e n l a s t c o n n e c t e d
L o o s e m o u s e c o n n e c t i o n
I n d
L c
D e o o c o e f o n f e s n e m p a t i c e c t e c t i v m t i i v e o o e m o u s e u b n s m l e e o u o r s e c a b l e
P r e s s b o t h S H I F T k e y s
C w h e c e l l k t h a t s e a t e d a l l c a b l e s a r e
E n s u k e y b r e o a r t h d a c t a m o u s e / b l e s a r e s w a p p e d n o t
R e p l a c e m o u s e p m o u s e o r t w i t h P S / 2 c o m p a t i b l e m o u s e o r
C w h e c e l l k t h a t s e a t e d a l l c a b l e s a r e
E n s u k e y b r e o a r t h d a c t a m o u s e / b l e s a r e s w a p p e d n o t
R e p l a c e m o u s e c a b l e
U s i n g s e r i a l c o m p u t e r p o r t o n
C o m p u t e r l e f t i n d e t e r m i n a t e m o u s e s t a t e i n
M o u s e n o t i n i t i a l i z e d
I n s t a p r o t o l l c
P S / 2 t o s e r i a l o l c o n v e r t e r
R t h e s e t r o u m o u s e g h O S C A R
R t h e s e t r o u m o u s e g h O S C A R
59
Appendices
E
C ONNECTOR P IN S PECIFICATIONS
DB-15 HD Video Cable, Male
6
Red Ground
11
Monitor Sense 0
7
Green Ground
12
Monitor Sense 1
8
Blue Ground
13
Horizontal Sync
9
Plug
14
Vertical Sync
10
Ground 15
Reserved
IBM PC 5-Pin DIN Keyboard Cable, Male
1
Keyboard Clock
3
Keyboard Reset
4
Ground 2
Keyboard Data
5
+5 Volts
1
Red Drive
2
Green Drive
3
Blue Drive
4
Reserved
5
Ground
IBM PS/2 6-Pin Mini DIN Keyboard Cable, Male
5
Keyboard Clock
6
Reserved
3
Ground
1
Keyboard Data
2
Reserved
4
+5 Volts
60
A P E X V I E W P O I N T S Y S T E M
UTP Cat5 or Better Cable W/RJ45 Connectors, Male
Twisted Pairs 1
2
White/Orange
Orange/White
3
4
White/Green
Blue/White
5
6
White/Blue
Green/White
7
8
White/Brown
Brown/White
White/Orange
Orange/White
White/Green
Blue/White
White/Blue
Green/White
White/Brown
Brown/White
Belden equilvalent cable
#1538a with male connectors Kycon #MP-88R-1000K
61
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