Worcester Greenstore 7kW Instruction manual

INSTRUCTION MANUAL
INSTALLATION, COMMISSIONING AND SERVICING INSTRUCTIONS
WORCESTER GREENSTORE LECP GROUND SOURCE HEAT PUMP
IN EITHER SYSTEM OR COMBI VARIANTS
6 720 802 172-01.1I
6KW, 7KW, 9KW AND 11KW
6 720 806 768 (2013/02) en
UK/IE
LIST OF CONTENTS
LIST OF CONTENTS
1
Key to symbols and safety instructions . . . . . . . . . . . . . . . . . . . 3
1.1
Key to symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2
Benchmark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3
Pre - installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3.1
Ground source heat pump operation . . . . . . . . . . . . . . . . 4
3.2
Selection and sizing of a heat pump . . . . . . . . . . . . . . . . . 4
3.3
Heat loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4
Heat emitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
5
regulations and Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
6
Standard delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
7
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
7.1
Information about the heat pump . . . . . . . . . . . . . . . . . . . 6
7.2
Application area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
7.3
Type overview outputs in kW . . . . . . . . . . . . . . . . . . . . . . 6
7.4
Type plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
7.5
Transport and storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
7.6
Positioning the heat pump . . . . . . . . . . . . . . . . . . . . . . . . 6
7.7
Checks before installation . . . . . . . . . . . . . . . . . . . . . . . . 6
7.8
Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
7.9
CAN-BUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
7.10 CAN-BUS termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
7.11 Handling circuit boards . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
13 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
13.1 Collector hose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
13.2 Detailed discharge pipe installation
requirements (Combi model) . . . . . . . . . . . . . . . . . . . . 22
13.3 Collector system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
13.4 Heating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
13.5 Siting the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
13.6 Pipework preparations . . . . . . . . . . . . . . . . . . . . . . . . . . 24
13.7 Flushing the heating system . . . . . . . . . . . . . . . . . . . . . . 24
13.8 Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
13.9 Heat insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
13.10 Removing the front panel . . . . . . . . . . . . . . . . . . . . . . . . 25
13.11 Temperature sensor installation . . . . . . . . . . . . . . . . . . 25
13.12 Filling the heating system . . . . . . . . . . . . . . . . . . . . . . . . 25
13.13 Filling the collector system . . . . . . . . . . . . . . . . . . . . . . . 26
14 Electrical connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
14.1 Connecting the heat pump . . . . . . . . . . . . . . . . . . . . . . . 28
14.2 Electrical connection wiring diagram . . . . . . . . . . . . . . . 28
14.3 External connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
14.4 Combined operation of two heat pumps (cascade
connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
15 Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15.1 Panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15.2 On/Off button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15.3 Status lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15.4 Menu display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15.5 Menu button and menu dial . . . . . . . . . . . . . . . . . . . . . . 35
15.6 Return button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15.7 Mode button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15.8 Info button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
16 Start up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
8
Heating, general . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
8.1
Circuits for heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
8.2
Control methods for heating . . . . . . . . . . . . . . . . . . . . . . . 7
8.3
Time control for heating . . . . . . . . . . . . . . . . . . . . . . . . . . 8
8.4
Operating modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
17 Function check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
17.1 Refrigerant circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
17.2 Filling pressure in collector circuit . . . . . . . . . . . . . . . . . 36
17.3 Setting heating system operating pressure . . . . . . . . . . 36
17.4 Operating temperatures . . . . . . . . . . . . . . . . . . . . . . . . . 36
9
Energy metering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
18 Installer menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
18.1 Access to the functions on Installer level . . . . . . . . . . . . 37
18.2 CAN-bus LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
18.3 Temperature sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10 Dimensions and clearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
10.1 6-11kW Combi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
10.2 6-11kW System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
19 Menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
11 Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11.1 Component parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11.2 System solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11.3 Technical information . . . . . . . . . . . . . . . . . . . . . . . . . .
11
11
12
17
12 Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2
20 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
20.1 Room temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
20.2 Hot water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
20.3 Holiday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
20.4 Energy measurements . . . . . . . . . . . . . . . . . . . . . . . . . . 50
20.5 Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
20.6 External control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
20.7 Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6 720 806 768 (2013/02)
KEY TO SYMBOLS AND SAFETY INSTRUCTIONS
20.8
20.9
20.10
20.11
20.12
20.13
Additional heat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Return to factory settings . . . . . . . . . . . . . . . . . . . . . . .
55
56
57
57
58
58
IMPORTANT INFORMATION
This symbol indicates important information where
there is no risk to people or property.
ADDITIONAL SYMBOLS
21 Alarms
21.1
21.2
21.3
21.4
21.5
21.6
21.7
21.8
21.9
21.10
21.11
21.12
21.13
.............................................
Soft starter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control unit and room controller alarm lamp . . . . . . . .
Alarm display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm buzzer at alarm . . . . . . . . . . . . . . . . . . . . . . . . . .
Acknowledgement of alarms . . . . . . . . . . . . . . . . . . . . .
Alarm timer, alarm mode . . . . . . . . . . . . . . . . . . . . . . . .
Alarm categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Alarm history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Information log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
58
58
58
58
58
58
58
58
59
59
59
63
63
63
Symbol
▶

•
–
Explanation
Step in an action sequence
Cross-reference to another part of the document
List entry
List entry (second level)
Table 1
1.2
SAFETY INSTRUCTIONS
GENERAL
▶ Read the guide carefully and keep it to hand for future use.
INSTALLATION AND COMMISSIONING
▶ The heat pump may be installed and put into operation only by a
competent person.
SERVICE AND MAINTENANCE
22 Factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
22.1 Return to factory settings . . . . . . . . . . . . . . . . . . . . . . . 64
22.2 Factory values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
23 Environmental protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
▶ Only competent persons may carry out repairs. Incorrect repairs can
lead to serious risks to the user, and a reduction in savings.
▶ Only use original spare parts.
▶ Service and maintenance must be carried out annually by a competent
person.
HANDLING REFRIGERANT
The ground source heat pump is filled with R407c refrigerant.
24 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
25 The guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
▶ Only qualified and authorised refrigeration engineers may work on the
refrigerant circuit.
▶ For all work with refrigerant, wear suitable safety gloves and goggles.
WHAT TO DO IF REFRIGERANT LEAKS
If refrigerant leaks and touches the skin, it can cause frostbite.
26 Commissioning procedure greenstore . . . . . . . . . . . . . . . . . . 69
27 Benchmark log book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
1
KEY TO SYMBOLS AND SAFETY
INSTRUCTIONS
1.1
KEY TO SYMBOLS
WARNINGS
Warnings in this document are identified by a warning
triangle printed against a grey background.
Keywords at the start of a warning indicate the type and
seriousness of the ensuing risk if measures to prevent
the risk are not taken.
The following keywords are defined and can be used in this document:
• NOTE indicates a situation that could result in damage to property or
equipment.
• CAUTION indicates a situation that could result in minor to medium
injury.
• WARNING indicates a situation that could result in severe injury or
death.
• DANGER indicates a situation that will result in severe injury or death.
6 720 806 768 (2013/02)
▶ In case of a refrigerant leak, never touch any part of the ground source
heat pump.
▶ Avoid skin or eye contact with refrigerant.
▶ Seek medical attention if you get refrigerant on your skin or in your
eyes.
▶ If the refrigerant leaks please contact your installer immediately.
2
BENCHMARK
Benchmark places responsibilities on both manufacturers and
installers. The purpose is to ensure that customers are provided with the
correct equipment for their needs, that it is installed, commissioned and
serviced in accordance with the manufacturer's instructions by
competent persons and that it meets the requirements of the
appropriate Building Regulations. The Benchmark Checklist can be used
to demonstrate compliance with Building Regulations and should be
provided to the customer for future reference.
Installers are required to carry out installation, commissioning and
servicing work in accordance with the Benchmark Code of Practice
which is available from the Heating and Hotwater Industry Council who
manage and promote the scheme. Visit www.centralheating.co.uk for
more information.
3
PRE - INSTALLATION
3
PRE - INSTALLATION
3.1
GROUND SOURCE HEAT PUMP OPERATION
As the outside temperature gets colder, the heat demand of a house
increases and the output of an ground source heat pump will decrease.
Eventually it becomes so cold outside that the output of the heat pump
alone is not able to heat the building effectively. The Greestore range of
ground source heat pumps therefore allows for monoenergetic and
bivalent operation.
Monoenergetic means that in the event of very low external
temperatures a 3-stage electrical booster heater in the indoor unit will
automatically be activated to provide additional heat and keep the
building warm.
In bivalent operation a second heating appliance (e.g. gas or oil boiler) is
used to supplement the heat load.
3.2
SELECTION AND SIZING OF A HEAT PUMP
It is essential that heat pump systems are designed to operate efficiently
in order to meet the building heating needs and the expectations of the
customer. In order to achieve this, the following design activities must
be completed prior to installation:• Pre-design assessment - Determine the suitability of a heat pump
system for the building based on the customer requirements,
expectations and building type.
• Detailed design - Complete building heat loss calculations and
domestic hot water usage assessment.
• Specification - Select a suitable heat pump and system components
based on the detailed design. Calculate and communicate the
predicted energy use and running costs of the system to the
customer.
A suitable design methodology for the above is detailed in MIS3005, the
Microgeneration Certification Scheme (MCS) heat pump installer
standard. Worcester, Bosch Group recommended that this standard is
followed for heat pump systems. The standard covers the design,
installation and commissioning requirements to ensure that 100% of the
building heat loss can be met efficiently by the heat pump system. A heat
pump system must be designed to this standard to be eligible for
government financial incentives e.g Renewable Heat Incentive (RHI).
The Worcester Bosch Group design team offer a heat pump sizing
service which is MCS compliant. To request this service, download and
submit the form using the guidance notes from our website address:
www.worcester-bosch.co.uk/hp
3.3
HEAT LOSS
The total heat loss of the house is calculated from the addition of fabric
and ventilation heat losses.Fabric heat loss is the transmission of heat by
conduction through the building structure, i.e windows, walls, roof and
floor. Ventilation heat loss is heated air escaping from the house and
being replaced by cold air from outside.
3.3.1 CALCULATING THE HEAT LOSS OF THE HOUSE
It is essential to accurately calculate the heat loss of the house to ensure
correct sizing of the heat pump system. The heat loss is dependent on
the construction of the house, room sizes, external and internal design
temperatures and air change rates. The heat loss calculations should
satisfy the requirements of BS EN 12831.
3.3.2 ESTIMATING HEAT LOSS
Estimating the heat loss of the building is useful in determining the
suitability of a heat pump system. However, assumptions based on floor
area (e.g. 50 W/m² for new build etc.) and SAP (the governments
Standard Assessment Procedure) should not be used for the detailed
design and specification stage. It should be noted that the heat loss for
4
non standard houses i.e. houses with large areas of glazing, high
ceilings, log burners etc. or houses in exposed locations may deviate
significantly from any rules of thumb.
In existing properties, boilers are often oversized and should therefore
not be used to determine the actual heat requirements of the house.
However, estimates may be made on the basis of the existing energy
consumption of the space to be heated.
This installation manual does not cover all the necessary details to
calculate the heat loss. The information given here is provided to remind
the heating system designer and installer of the process and
considerations.
4
HEAT EMITTERS
Worcester, Bosch Group heat pumps are fitted with weather
compensation controls as standard. However, for a heat pump to
perform to its highest energy efficiency, the central heating emitter
circuit should be designed so that the flow temperature is as low as
possible.
As a guide, the system should be designed using the following maximum
flow temperatures;
• Underfloor heating: 35-40 °C
• Radiators: 45-50 °C
If underfloor heating has been installed, it is important to remember that
the underfloor system designer should have been informed that the heat
source will be from an air source heat pump. It is also important to
remember that radiators should have been correctly sized to work
effectively with lower flow temperatures.
A tool to aid installers and end users to understand the relevance of
building heat loss and heat emitter selection on heat pump performance,
has been created by the joint trade associations. The 'Heat Emitter
Guide' can be downloaded from the following website:
www.microgenerationcertification.org
5
REGULATIONS AND STANDARDS
Installation of this heat pump should be done in
accordance with MCS/MIS 3005.
This appliance must be installed and serviced only by a competent
person in accordance with the current: IEE Regulations, Building
Regulation, Building Standards (Scotland) (Consolidation), Building
Regulations (Northern Ireland), local water by-laws, Health & Safety
Document 63S (The Electricity at Work Regulations 1989), IS 813
(Eire) and other local requirements.
The relevant Standards should be followed, including:
BS7074:1: Code of practice for domestic and hot water supply
EN:12828: Central heating for domestic premises
BS7593: Treatment of water in domestic hot water central heating
systems
BS814 EN 14511: Requirements heat pumps for space heating
BS EN 378: Safety and environmental requirements for heat pumps
The Health and Safety at Work Act 1974
The Management of Health and Safety at Work Regulations 1999
The Construction (Health, Safety and Welfare) Regulations 1996
The Construction (Design and Management) Regulations 1994
The Lifting Operations and Lifting Equipment Regulations 1998
Where no specific instruction is given, reference should be made to the
relevant codes of Practice.
Potable water: All seals, joints, compounds (including flux and solder)
6 720 806 768 (2013/02)
STANDARD DELIVERY
and components used as part of the secondary domestic water system
must be approved for use with potable water supplies.
This is to certify that the above ranges of products manufactured by
Bosch Thermotechnology have been tested and found to comply with:
• the requirements of the (Water Fittings) Regulations 1999 for
England and Wales, the Water Byelaws 2000, Scotland and the Water
Regulations Northern Ireland.
• the requirements of the UK Building Regulations:
The Building Regulations 1991 (England & Wales) Requirements G3, L1
and Regulation 7.
The Building Standards (Scotland) Regulations 1990. Regulation 10
(B2), 22 (J3.3a and J3.4), 27 and 28 (P2.6 and P3).
The Building Regulations (Northern Ireland) 2000.
In accordance with current EU legislation (the F-gas regulation, EC
Regulation No 842/2006 which came into effect on 4 July 2006), a
heat pump that contains more than 3 kg of refrigerant R410A must be
checked regularly by an accredited technician.
6
STANDARD DELIVERY
3
2
4
1
5
8
6
7
10
9
11
6 720 802 421-03.1I
Fig. 1
[1]
[2]
[3]
[4]
[5]
[6]
x1, Heat pump
x1, Flow sensor
x4, Adjustable feet
x1, Outdoor sensor
x1, Document set
x1, Particle filter (R 3/4 inner thread) for heating system (6 - 11
Combi). Particle filter is integrated in the System model.
6 720 806 768 (2013/02)
[7]
[8]
[9]
[10]
[11]
x1, Drain plug
x1, Ball valve
x1, Safety valve (4 bar)
x1, Expansion vessel
x1, Filling unit DN25 6-11 Combi, 6-11 System
5
GENERAL
7
▶ Heat pump installation, energy drilling and collector installation must
follow applicable regulations.
GENERAL
Only a competent person may carry out the installation.
The installer must follow applicable rules and regulations
and recommendations from the supplier.
7.1
6-11 System are heat pumps designed to be supplemented with an
external hot water cylinder e.g. our 280 litre solar compatible.
APPLICATION AREA
The heat pump must only be used in a sealed hot water heating system
according to BS EN 12828.
Other forms of use are not permitted. We take no responsibility for
damage occurring due to non-permitted use.
7.3
TYPE OVERVIEW OUTPUTS IN KW
Combi
System
6
6
7
7
9
9
11
11
Table 2 Type overview
[Combi] Heat pump (with integrated hot water heater)
[System] Heat pump (without integrated hot water heater)
[6-11]
Heating output 6...11 kW
7.4
TYPE PLATE
The type plate is located on the roof plate of the heat pump. Information
about the heat pump's output, part number, serial number and date of
manufacture is stated there.
7.5
The outer cover plates should be removed to avoid damage if the heat
pump is transported without the supplied transport pallet.
The heat pump must not be stored at below zero temperatures.
POSITIONING THE HEAT PUMP
▶ The heat pump is placed indoors, on a level and stable surface that
withstands a weight of at least 500 kg.
▶ Adjust the rubber feet so the heat pump does not lean.
▶ The ambient temperature around the heat pump must be between
+10 °C and +35 °C.
▶ The installer should take sound propagation into consideration when
positioning the heat pump.
▶ The heat pump cylinder must be installed in line with The Building
Regulations 1991 (England & Wales) Requirements G3, L1 and
Regulation 7.
7.7
1. Position the heat pump on an even base. Adjust the height using the
adjustable feet.
2. Install the incoming and outgoing pipes for the heat pump, as well as
the expansion vessel.
3. Fit the filling unit, particle filters and valves.
4. Connect the heating unit to the heating system.
5. Install the outdoor sensor and possible room controllers.
6. Fill and vent the heating and collector systems before commissioning.
7. Carry out the external connections.
8. Connect the heating installation to the power supply.
9. Commission the heating installation by making all the necessary
settings on the control panel.
10. Check the heating installation after commissioning.
11. Top up more collector circuit fluid, if required.
7.9
CAN-BUS
CAUTION: Do not mix up the 12 V and CAN-BUS
connections!
The processors will be damaged beyond repair if 12 V is
connected to the CAN-BUS.
▶ Ensure that the four cables which are to be connected
to the contacts on the printed circuit boards are made
with their corresponding markings.
TRANSPORT AND STORAGE
The heat pump should always be transported and stored in an upright
position. However, the heat pump may be tilted temporarily, but must
not be laid down.
7.6
CHECKLIST
Each heat pump installation is unique. The following
checklist will give you a general description of how the
installation should be carried out.
INFORMATION ABOUT THE HEAT PUMP
6-11 Combi are heat pumps with integrated hot water cylinders.
7.2
7.8
The printed circuit boards in the heat pump, and accessories board if
applicable, are connected via the CAN-BUS communication line. The
CAN (Controller Area Network) is a system that facilitates
communication between microprocessor-based modules/printed
circuit boards.
A room controller is available as an accessory and must be connected by
a CAN-BUS cable.
Suitable cable for external laying is cable type LIYCY (TP) 2x2x0.5.
The cable must be twisted pair and screened. The screen must only be
earthed at one end and to the chassis.
Maximum cable length is 30 m.
The CAN-BUS cable must not be routed together with the mains cable
that carry 230 V or 400 V. The minimum clearance is 100 mm. Routing
of these cable together with the sensor cables is not permitted.
The connection between the circuit boards is by four wires, because the
12V-supply between the circuit boards must also be connected. The
circuit boards have markings for both the 12V and CAN-BUS
connections.
CHECKS BEFORE INSTALLATION
▶ Installation of the heat pump should be performed by a competent
person.
▶ Before the heat pump is commissioned, the heating system, hot water
cylinder and the collector circuit system, including the heat pump,
must be filled and vented.
▶ Check that all pipe connections are intact and have not shaken loose
during transportation.
▶ Wiring should be kept as short as possible to protect the system from
downtime, for example during a thunderstorm.
6
6 720 806 768 (2013/02)
HEATING, GENERAL
7.10 CAN-BUS TERMINATION
1
Term
No Term
A method for good ESD protection is a ground-connected bracelet when
handling electronics. This bracelet must be put on before opening the
screened metal bag/packaging or before exposing an installed board.
The bracelet must be worn until the circuit board is enclosed in its screen
packaging or closed electric box. Replaced, returned circuit boards must
be handled in the same way.
2
6 720 644 816-03.1I
Fig. 2
[1]
[2]
CAN-BUS termination
Terminated CAN-BUS
Non-terminated CAN-BUS
Switch Term marks the start and end of the CAN-BUS connection. The
display card (labelled with LCD on the wiring diagram) and the PEL card
in the heat pump must be terminated by switch Term (position ON).
If the CAN-BUS connected room controller is used it is terminated, and
Term on the PEL card in the heat pump must be set to not terminated
(position OFF).
When using the Multi Module (which is an accessory), the accessories
board in this module must be terminated, and Term on the PEL card in
the heat pump must be set to not terminated (position OFF).
We recommend that all printed circuit boards that are to be connected
to the CAN-BUS are installed first. When this is being done, switch Term
must be in the Term position. (ON position).
6 720 614 366-25.1I
Fig. 4
7.10.1 SETTING OF SWITCH TERM
When switch Term is in position ON, the loop is terminated. In position
ON, Term is placed at the middle position and covers the hole in the
board.
When switch Term is in position OFF, the loop is not terminated. In
position OFF, Term is placed at one of the side positions and the hole in
the board is not covered.
8
The heating system consists of one or more circuits. The heating system
is installed according to operating mode, depending on access to and
type. Settings for this are made by the installer
8.1
7.11 HANDLING CIRCUIT BOARDS
Circuit boards with control electronics are sensitive to discharges of
static electricity (ESD – ElectroStatic Discharge) when handled. To
prevent damaging the components, special care is therefore required
when handled.
CAUTION: Always wear a a ground-connected bracelet
when handling electronics.
HEATING, GENERAL
CIRCUITS FOR HEATING
• Circuit 1; the first circuit is included by default in the control unit and
is controlled by the installed flow sensor, possibly in combination with
an installed room controller.
• Circuit 2 (mixed); control of circuit 2 is also included by default in the
control unit and only needs to be supplemented with a mixing valve,
circulation pump and flow sensor and possibly with an additional
room controller.
• Circuits 3-4 (mixed); control of up to 2 additional circuits is optional.
Each circuit is then fitted with a Multi module, mixing valve, circulation
pump, flow sensor and possibly a room controller.
Circuits 2 through 4 cannot have a higher flow
temperature than circuit 1. This means that underfloor
heating on circuit 1 cannot be combined with radiators
on another circuit. Room temperature reduction for
circuit 1 can affect other circuits in some cases.
8.2
6 720 614 366-24.1I
Fig. 3
Bracelet
Damage is usually undetected, and a circuit board can operate correctly
during commissioning but show signs of problems later. Charged
objects may only be problematic if they are in close proximity to the
electronics. Keep a distance of at least one metre from expanded
polystyrene, protective plastic and other packaging, synthetic material
(e.g. fleeces) and similar before starting work.
6 720 806 768 (2013/02)
CONTROL METHODS FOR HEATING
• Outdoor sensor; a sensor is fitted on the north facing outside wall of
the house. The sensor sends signals to the control unit in the heat
pump. Control with an outdoor sensor means that the heat pump
automatically regulates the heating in the house depending on the
outdoor temperature. The customer determines the temperature of
the heating system in relation to the outdoor temperature by setting
the current room temperature in the control unit.
• Outdoor sensor and room controllers (one room controller per
circuit is possible); Control with outdoor sensor supplemented with
room controller(s) means that one (or several) controllers are
mounted in a central location inside the house. They are connected to
7
ENERGY METERING
the heat pump and provide the control unit with information about the
current room temperature. The signal affects the flow temperature.
For example, it falls when the room controller indicates a higher
temperature than the one set. Room controllers are used when factors
other than the outdoor temperature influence the indoor temperature
of the house. For example, this can be when a stove or fan-assisted
radiator is used in the house, or if the house is sensitive to the wind or
exposed to direct sunlight.
It is only the room where the room controller is located
that can influence the temperature of the relevant
heating circuit.
8.3
TIME CONTROL FOR HEATING
• Program control; the control unit offers four fixed and two individual
programs for clock setting of day/time.
• Holiday; the control unit has a program for holiday mode, which
means that during the selected period the room temperature changes
to a lower or higher level. The program also allows switching off hot
water production.
• External control; the control unit can make settings for external
control, which means that the preselected function is performed
when the control unit senses an input signal.
8.4
OPERATING MODES
• With electrical additional heat; the additional electrical heater is
used to supplement both DHW and CH when required temperature is
not fulfilled.
• With mixed additional heat (option); the additional boiler option is
used to supplement both DHW and CH when required temperature is
not fulfilled.
The Multi module accessory is required for mixed
additional heat and hot water electric heater.
9
ENERGY METERING
Energy metering in the heat pump is an approximation based on the sum
of the nominal emitted output during the relevant metering period. The
calculation requires for example that the heat pump is correctly
installed, and that the flow and  temperatures on the hot and cold sides
are adjusted as recommended. The value should therefore be regarded
as an estimate of the actual emitted output. The margin of error in the
calculation is normally put at 5-10%.
In addition, the energy output is affected by the outdoor temperature,
the settings for the thermostat and room controls and heat pump usage.
Ventilation, indoor temperature and hot water demand can play a
decisive role.
8
6 720 806 768 (2013/02)
DIMENSIONS AND CLEARANCE
10
DIMENSIONS AND CLEARANCE
20
600
≥100
81 119 100 173
67
46
52
≥100
≥300
10.1 6-11KW COMBI
2
3
645
6
4
800
1800
5
211
7
190
1
6 720 647 043-32.3I
Fig. 6
6 720 617 200-02.1I
Fig. 5
6 720 806 768 (2013/02)
All dimensions are stated in mm.:
[1] Collector circuit in
[2] Collector circuit out
[3] Cold water in
[4] Electrical connections
[5] Flow heating system
[6] Hot water out
[7] Return heating system
9
DIMENSIONS AND CLEARANCE
20
600
213
189
1
E
A
4
D
5
B
3
800
1520
7
645
C
6
F
2
48
105
168 88
≥100
47
≥100
≥400
10.2 6-11KW SYSTEM
6 720 647 043-33.1I
Fig. 8
6 720 617 200-03.2I
Fig. 7
10
All dimensions are stated in mm.:
[1] Electrical connections
[2] Collector circuit out
[3] Collector circuit in
[4] Return, hot water heater
[5] Flow, hot water heater
[6] Return heating system
[7] Flow heating system
6 720 806 768 (2013/02)
TECHNICAL INFORMATION
11
TECHNICAL INFORMATION
11.1 COMPONENT PARTS
11.1.1 6-11KW COMBI
11.1.2 6-11KW SYSTEM
1
1
16
17
2
16
2
15
3
3
4
18
5
4
5
15
14
13
19
6
12
7
14
13
6
12
7
11
11
8
8
10
9
6720802416-27.1I
10
9
6720802416-26.1I
Fig. 9
[1]
[2]
[3]
[4]
[5]
[6]
[7]
[8]
[9]
[10]
Fig. 10
Type plate
Control panel
Electric box
Motor cut-out with reset compressor
Miniature circuit breakers
Evaporator (concealed)
Collector circuit pump
Compressor with insulation
Expansion valve
Sight glass
6 720 806 768 (2013/02)
[11]
[12]
[13]
[14]
[15]
[16]
[17]
[18]
[19]
Condenser
Soft starter
Heat carrier pump
Reset button for overheat protection to electric heater (hidden)
Electric additional heat
3-way valve
Particle filter for the heating system
Double shelled hot water cylinder
Drain tap under the hot water cylinder
11
TECHNICAL INFORMATION
11.2 SYSTEM SOLUTIONS
Detailed system solutions can be found in the product's
planning documentation.
11.2.1 SYSTEM SOLUTION EXPLANATIONS
E10
E10.T2
Outdoor sensor
Table 3 E10
E11
E11.C101
E11.C111
E11.F101
E11.G1
E11.P101
E11.T1
E11.TT
Expansion vessel
Buffer tank
Safety valve
Circulation pump, heating system
Pressure gauge
Flow sensor
Room controller (accessory)
E22
E22.G2
E22.G3
E22.Q22
E22.R101
E22.T6
E22.T8
E22.T9
E22.T10
E22.T11
E22.V101
Heat carrier pump
Collector circuit pump
3-way valve
Non-return valve
Hot gas sensor
Sensor Heat transfer fluid out
Sensor Heat transfer fluid in
Sensor Collector circuit in
Sensor Collector circuit out
Filter
Table 7 E22
Table 4 E11
E12
E12.G1
E12.Q11
E12.T1
E12.TT
Circulation pump mixed circuit
Mixing valve
Flow sensor
Room controller
Table 5 E12
E21
E21
E21.E2
E21.F101
E21.G2
E21.G3
E21.Q21
E21.R101
E21.T6
E21.T8
E21.T9
E21.T10
E21.T11
E21.V101
Heat pump
Electric additional heat
Safety valve
Heat carrier pump
Collector circuit pump
3-way valve
Non-return valve
Hot gas sensor
Sensor Heat transfer fluid out
Sensor Heat transfer fluid in
Sensor Collector circuit in
Sensor Collector circuit out
Filter
Table 6 E21
E22
E22
E22.E2
Heat pump
Electric additional heat
E31
E31.C101
E31.F101
E31.F111
E31.P101
E31.Q21
E31.Q22
E31.Q23
E31.R101
E31.R102
E31.V101
Expansion tank
Safety valve
Venting valve
Pressure gauge
Filler valve
Filler valve
Filler valve
Non-return valve
Non-return valve
Filter
Table 8 E31
E41
E41
E41.E1
E41.F101
E41.F111
E41.K101
E41.Q106
E41.Q107
E41.Q121
E41.R101
E41.T3
E41.V41
E41.W41
Hot water cylinder
Electric additional heat
Safety valve
Automatic vent
Mixing valve (tap water)
Shut off valve
Shut off valve
Non-return valve
Non-return valve
Sensor, hot water
Hot water
Cold water
Table 9 E41
Table 7 E22
12
6 720 806 768 (2013/02)
TECHNICAL INFORMATION
11.2.2 6-11KW COMBI
6 720 802 421-04.1I
Fig. 11 Unmixed heating circuit with buffer tank
When installing to underfloor heating systems with individual room
control, a system solution with a buffer tank (E11.C111) is required to
guarantee the flow over the heat pump.
For explanations to the system solutions ( 11.2.1).
The particle filter [E21.V101] is installed horizontally in
the return heating pipe to the heat pump,
6 720 806 768 (2013/02)
13
TECHNICAL INFORMATION
11.2.3 6-11KW COMBI
6 720 802 421-05.1I
Fig. 12 Unmixed and mixed heating circuit
An absolute prerequisite for the connection is that a minimum flow of at
least 70% of the heating system volume can be maintained throughout
the year.
The particle filter [E21.V101] is installed horizontally in
the return heating pipe to the heat pump,
* If a bypass is used and an external circulation pump is fitted, the flow
over the heating system can be reduced by 40% of the heating system
volume of the heat pump. Ensure that most of the thermostat valves are
fully open. Otherwise an accumulator tank of at least 100 litres in
capacity must be installed. The bypass length must be at least ten times
that of the pipe's inner dimension.
For explanations to the system solutions ( 11.2.1).
14
6 720 806 768 (2013/02)
TECHNICAL INFORMATION
11.2.4 6-11KW SYSTEM
6 720 802 421-06.1I
Fig. 13 Unmixed heating circuit with buffer tank and external hot water heating
When installing to underfloor heating systems with individual room
control, a system solution with a buffer tank (E11.C111) is required to
guarantee the flow over the heat pump.
For explanations to the system solutions ( 11.2.1).
The particle filter [E21.V101] is installed horizontally in
the return heating pipe to the heat pump,
6 720 806 768 (2013/02)
15
TECHNICAL INFORMATION
11.2.5 COMBINED OPERATION OF TWO HEAT PUMPS (CASCADE CONNECTION)
6 720 802 421-07.1I
Fig. 14 Two heat pumps (cascade connection) with unmixed and mixed heating circuits, buffer tank and external hot water heater.
For explanations to the system solutions ( 11.2.1).
The particle filter [E21.V101] is installed horizontally in
the return heating pipe to the heat pump,
16
6 720 806 768 (2013/02)
TECHNICAL INFORMATION
11.3 TECHNICAL INFORMATION
11.3.1 6-11KW COMBI
Mode fluid/water
Heating output (B0/W35)1)
Heating output (B0/W45)1)
COP (B0/W35)1)
COP (B0/W45)1)
Heat transfer fluid
Nominal flow (delta_T = 3K2))
Permitted external pressure drop2)
Max. pressure
Contents (internal)
Operating temperature
Connection (Cu)
Compressor
Type
Weight cooling agent R407c3)
Max. pressure
Compressor oil
Heating system
Nominal flow (delta_T = 7K)
Min./max. flow temperature
Max. permitted operating pressure
Heating water incl. outer shell hot water heater
Connection (Cu)
Hot water
Max. output with/without electric additional heat (9kW)
Volume hot water
Min./max. permitted operating pressure
Connection (stainless steel)
Values for electrical connection
Electrical supply
Fuse, slow; with electric additional heat 3/6/9 kW4)
Nominal power consumption compressor (B0/W35)
Max. current with soft starter
Enclosure class
General
Permitted ambient temperature
Sound level5)
Dimensions (height x depth x width)
Weight (without packaging)
Unit
6 Combi
7 Combi
9 Combi
11 Combi
kW
kW
-
5,4
5,1
3,96
3,15
6,6
6,2
3,82
2,97
8,7
8,3
3,84
3,15
10,2
9,6
3,97
3,17
l/s
kPa
bar
l
°C
mm
0,20
47
0,41
43
0,50
80
0,62
91
kg
bar
-
4
5
-5... +20
28
1,6
l/s
°C
bar
l
mm
0,20
kW
l
bar
mm
5,0/14,0
A
kW
A
IP
25/40/63
1,17
°C
dBA
mm
kg
Mitsubishi scroll
1,6
1,8
31
FV 50S
0,25
0,31
2,4
0,38
20/65
3
47
22
6,6/15,6
8,7/17,7
10,2/19,2
185
2/10
22
230V 1N~50Hz
32/40/63
32/50/63
1,48
1,78
<35
X1
40/50/63
2,09
10... 35
44
200
47
49
600 x 645 x 1800
202
210
48
218
Table 10 Technical data
1) With internal pump acc to EN 14511
2) Propylene glycol
3) Global Warming Potential, GWP100 = 1526
4) aM type fuse, D characteristic MCB
5) Acc to EN 3743-1
6 720 806 768 (2013/02)
17
TECHNICAL INFORMATION
11.3.2 DIAGRAM CIRCULATION PUMPS 6-11KW COMBI
Heat transfer fluid (coll.) pump 6-7kW Combi
H[kPa]
80
Heat transfer fluid pump 9kW Combi
H[m]
8
7
60
6
50
5
40
4
30
3
20
2
10
1
0
0
H [kPa] H [m]
120
110
100
90
80
70
60
50
40
30
20
10
0
-c
∆p
70
.
ax
m
12
11
10
9
8
7
6
5
4
3
2
1
0
0
1
2
3
4
5
V [m³/h]
0
0
1
0
0.2
2
0.4
3
0.6
4
0.8
1.0
0,2
0,4
0,6
0,8
1,0
1,2
V [l/s]
Q[m³/h]
1,2
6 720 641 855-36. 2il
Q[l/s]
6 720 641 855-35. 1I
Table 11
Heat transfer fluid pump 11kW Combi
H[kPa]
140
H[m]
14
120
12
100
10
80
8
60
6
40
4
20
0
Heat carrier pump 6-11kW Combi
H [kPa]
H [m]
80
8
70
7
60
6
50
5
40
4
30
3
20
2
F
10
1
G
H
0
0
B
∆p
-c
m
ax
U = 10 V (4450 1/min)
U = 9 V (3990 1/min)
U = 8 V (3520 1/min)
U = 7 V (3060 1/min)
U = 6 V (2590 1/min)
U = 5 V (2200 1/min)
U = 4 V (1660 1/min)
U = 3 V (1200 1/min)
C
.
D
E
2
0
ABCDEFGH-
A
0
2
0
0.5
4
1
6
1.5
8
2
10
2.5
Q[m³/h]
3 Q[l/s]
6 720 641 855-37. 1I
0
0
0,5
1,0
0,2
1,5
0,4
2,0
2,5
0,6
3,0
0,8
3,5
4,0
V [m³/h]
1,0
V [l/s]
6 720 641 855-39. 2il
Table 12
[H]
[Q]
18
Available pump pressure
Flow
6 720 806 768 (2013/02)
TECHNICAL INFORMATION
11.3.3 6-11KW SYSTEM
Mode fluid/water
Heat output (B0/W35)1)
Heating output (B0/W45)1)
COP (B0/W35) 1)
COP (B0/W45)1)
Heat transfer fluid
Nominal flow (delta_T = 3K2))
Permitted external pressure drop2)
Max. pressure
Contents (internal)
Operating temperature
Connection (Cu)
Compressor
Type
Weight cooling agent R407c3)
Max. pressure
Compressor oil
Heating system
Nominal flow (delta_T = 7K)
Min. flow temperature
Max. flow temperature
Max. permitted operating pressure
Hot water content
Connection (Cu)
Values for electrical connection
Electrical supply
Fuse, slow; with electric additional heat 3/6/9 kW4)
Nominal power consumption compressor (B0/W35)
Max. current with soft starter
Enclosure class
General
Permitted ambient temperature
Sound level5)
Dimensions (height x depth x width)
Weight (without packaging)
Unit
6 System
7 System
9 System
11 System
kW
kW
-
5,4
5,1
3,96
3,15
6,6
6,2
3,82
2,97
8,7
8,3
3,84
3,15
10,2
9,6
3,97
3,17
l/s
kPa
bar
l
°C
mm
0,20
47
0,41
43
0,50
80
0,62
91
kg
bar
-
1,6
l/s
°C
°C
bar
l
mm
0,20
A
kW
A
IP
25/40/63
1,17
°C
dBA
mm
kg
4
5
-5... +20
28
Mitsubishi scroll
1,6
1,8
31
FV 50S
0,25
0,31
2,4
0,38
20
65
3
7
22
230V 1N~50Hz
32/40/63
32/50/63
1,48
1,78
<35
X1
40/50/63
2,09
10...35
47
150
50
52
600 x 645 x 1520
155
165
48
175
Table 13 Technical information
1) With internal pump acc to EN 14511
2) Propylene glycol
3) Global Warming Potential, GWP100 = 1526
4) aM type fuse, D characteristic MCB
5) Acc to EN 3743-1
6 720 806 768 (2013/02)
19
TECHNICAL INFORMATION
11.3.4 DIAGRAM CIRCULATION PUMPS 6-11KW SYSTEM
Collector circuit pump 6-7kW System
H[kPa]
80
Collector circuit pump 9kW System
H[m]
8
7
60
6
50
5
40
4
30
3
20
2
10
1
0
0
H [kPa] H [m]
120
110
100
90
80
70
60
50
40
30
20
10
0
-c
∆p
70
.
ax
m
12
11
10
9
8
7
6
5
4
3
2
1
0
0
1
2
3
4
5
V [m³/h]
0
0
1
0
0.2
2
0.4
3
0.6
4
0.8
1.0
0,2
0,4
0,6
0,8
1,0
1,2
V [l/s]
Q[m³/h]
1,2
6 720 641 855-36. 2il
Q[l/s]
6 720 641 855-35. 1I
Table 14
Collector circuit pump 11kW System
H[kPa]
140
12
100
10
60
40
H [kPa]
H[m]
14
120
80
Heat carrier pump 6-11kW System
H [m]
80
8
70
7
60
6
50
5
40
4
30
3
20
2
F
10
1
G
H
0
0
B
∆p
-c
8
m
.
D
E
4
2
0
0
U = 10 V (4450 1/min)
U = 9 V (3990 1/min)
U = 8 V (3520 1/min)
U = 7 V (3060 1/min)
U = 6 V (2590 1/min)
U = 5 V (2200 1/min)
U = 4 V (1660 1/min)
U = 3 V (1200 1/min)
C
ax
6
20
ABCDEFGH-
A
0
2
0
0.5
4
1
6
1.5
8
2
10
Q[m³/h]
3 Q[l/s]
2.5
6 720 641 855-37. 1I
0
0
0,5
1,0
0,2
1,5
0,4
2,0
2,5
0,6
3,0
0,8
3,5
4,0
V [m³/h]
1,0
V [l/s]
6 720 641 855-39. 2il
Table 15
[H]
[Q]
Available pump pressure
Flow
11.3.5 MEASUREMENT VALUES FOR TEMPERATURE SENSOR
°C
–40
–35
–30
–25
–20
–15
–10
T...
154300
111700
81700
60400
45100
33950
25800
°C
–5
0
5
10
15
20
25
T...
19770
15280
11900
9330
7370
5870
4700
°C
30
35
40
45
50
55
60
T...
3790
3070
2510
2055
1696
1405
1170
°C
65
70
75
80
85
90
T...
980
824
696
590
503
430
Table 16 Measurement values for temperature sensors
20
6 720 806 768 (2013/02)
REGULATIONS
OUTLINE DRAWINGS FOR THE COLLECTOR HOSE IN THE GROUND
AND THROUGH A WALL
REGULATIONS
The following regulations and requirements must be observed:
• The responsible power supply company's local regulations and
requirements, including any corresponding special rules
• National building regulations
• EN 60335 (Electrical appliances and similar utilities - Safety)
part 1 (General demands)
part 2-40 (Special demands on electrical heat pumps, air
conditioners and air dehumidifiers)
• EN 12828 (Heating systems in buildings - Design and installation of
water-based heating systems)
13
The drawings below show how to run the collector hose in the ground
and through a wall. The soil filling around the hose must not contain
stones.
200 mm
800-1000 mm
12
INSTALLATION
800-1000 mm
Only competent persons may carry out the installation.
The installer must follow applicable rules and regulations
and recommendations from the supplier.
Fig. 15 Collector in the ground
[1]
[2]
13.1 COLLECTOR HOSE
6 720 806 768-01.1I
Filling of sand or stone free soil approximately 100 mm around
the collector hose
Collector PE80/PE100 ø40 mm
The task of the collector hose is to convey the heat transfer fluid through
the ground to gain a few degrees of heat. The hose is a thin-walled plastic
hose of type PE80/PE100 quality, diameter 40 mm.
INSTALLATION AND BACKFILLING AROUND THE COLLECTOR HOSE
Installation of the collector and backfilling the soil around the collector
hose should follow applicable material and working descriptions and
regulations. It is important that the filling material does not contain
stones or other sharp objects that can damage the collector hose. Use
hose pliers, not a saw, when cutting the collector hose. Deburr the end
of the pipe internally and externally. It is important that no dirt or debris
enters the system. Dirt and debris can cause a blockage in the heat
pump.
MINIMUM PERMITTED BENDING RADIUS
Minimum permitted bend radius is 1 metre. If sharper bends are
required an elbow connector must be used. If the collector hose is damaged by too sharp a bend, it can be repaired by using a straight coupling.
MAXIMUM LENGTH OF THE COLLECTOR HOSE
The maximum length of the collector hose is based on the heat transfer
fluid pressure drop. A heat transfer fluid consisting of propylene glycol
and water is recommended.
The maximum collector hose lengths for heat pump
models are provided in the table. In situations where the
length of the collector hose needs to exceed the
permitted value, you can connect the hoses parallel.
Heat
pump
model
Maximum length of collector Collector hose with 2 circuits in
hose with a single circuit
parallel: Maximum length per
(m) PE80/PE100 ø40 mm circuit (m) PE80/PE100 ø40 mm
6kW
600
-
7kW
500
1000
9kW
400
800
11kW
400
800
Table 17
6 720 806 768 (2013/02)
6 720 806 768-02.1I
Fig. 16 Example of the collector through the wall
[1]
[2]
[3]
House wall
Collector hose
Insulation
INSULATION OF PIPEWORK
All collector pipework should be insulated a minimum of 2 metres from
the property. Pipework should also be insulated where the flow and
return are closer than 800 mm to each other. Use Class O insulation, 19
mm thick.
Non-combustable pipe material must be used when
routing the pipes indoors.
CONNECTING THE COLLECTOR HOSE TO THE HEAT PUMP
It is important that the collector hose has been leak tested before it is
connected to the heat pump. The hose should be tested to 3-4 bar for a
minimum of 1 hour to ensure there are no leaks. The leak test can be performed using an air compressor. The collector is usually pressurised during the laying process.
The collector hose can be connected to the heat pump with one or more
circuits. In a multi-circuit system, the collector pipes are connected in
parallel as illustrated below. The parallel pipes are connected to two
manifolds. Each coil must have a shut off valve and a flow control valve.
The flow control valve is adjusted so that the flow rate is the same in each
coil. The coils should have the same length. If the length of the coils are
different, the control valves should be adjested so that each coil gets the
same flow. When adjusting the control valves, use the same difference in
percentage as the difference in the length of the coils.
21
INSTALLATION
After the manifolds and the flow control valves, the coils are connected
to a collecting pipe. A filling link, filter and the plastic expansion vessel
supplied with the heat pump are connected to the collecting pipe. A
pressure relief valve is connected to the outgoing pipe.
One circuit at a time is filled with heat transfer fluid. Keep the valves
closed in the other loops during the process.
• at least one pipe size larger than the nominal outlet size of the safety
device (larger sizes may be required if the equivalent hydraulic
resistance exceeds that of a straight pipe 9m long - refer to BS6700)
• terminate in a safe place where there is no risk to persons in the
vicinity of the discharge, and position safely from electrical devices
• have a vertical section of pipe at least 300mm long below the tundish
before any elbows or bends in the pipework.
6 720 806 768-03.1I
Fig. 17 Single circuit system
[1]
[2]
[3]
[4]
6 720 806 768-05.1I
Heat pump
Expansion vessel
Filling link
Collector
Fig. 19 Typical discharge pipe arrangement
[1]
[2]
[3]
[4]
[5]
[6]
[7]
[8]
[9]
Safety device (e.g. temperature relief valve)
Metal discharge pipe (D1) from temperature relief valve to tunish
600mm maximum
Tundish
300mm minimum
Metal discharge pipe (D2) from tundish, with continous fall
Discharge below fixed grating
Fixed grating
Trapped gulley
Valve
outlet
size
Size of
discharge
pipework
D1
G1/2
15 mm
<G3>/4 22 mm
6 720 806 768-04.1I
Fig. 18 Multi-circuit system
[1]
[2]
[3]
[4]
[5]
[6]
Heat pump
Expansion vessel
Filling link
Manifolds
Control valves
Collector
13.2 DETAILED DISCHARGE PIPE INSTALLATION
REQUIREMENTS (COMBI MODEL)
The discharge pipework must be routed in accordance with part G3 of
schedule 1 of the building Regulations.
The tundish should be vertical, located in the same space as the
unvented hot water cylinder and be as close as possible and within
600mm of the safety device e.g. the temperature relief valve. The discharge pipe from the tundish should be:
• made of metal
22
G1
28 mm
Size of
discharge
pipework
D2
Maximum
length of
straight pipe
(no bends or
elbows)
Deduct the figure
below from the
maximum length for
each bend or elbow in
the discharge pipe
22 mm
Up to 9 m
0.8 m
28 mm
Up to 18 m
1.0 m
35 mm
Up to 27 m
1.4 m
28 mm
Up to 9 m
1.0 m
35 mm
Up to 18 m
1.4 m
42 mm
Up to 27 m
1.7 m
35 mm
Up to 9 m
1.4 m
42 mm
Up to 18 m
1.7 m
54 mm
Up to 27 m
2.3 m
Table 18
13.3 COLLECTOR SYSTEM
INSTALLATION AND FILLING
Installation and filling of the collector system should comply with
applicable laws and current regulations, the MCS MIS 3005 standard
should be referred to for guidance. Soil used for refilling around the
collector hose must not contain stones or other sharp objects. Pressure
test the collector system before refilling to ensure that the system is
watertight.
When cutting the collector, it is important that no dirt or gravel enters the
system. This can cause blockages in the heat pump and damage
components.
6 720 806 768 (2013/02)
INSTALLATION
FILLING UNIT
A filling unit is included in the delivery and should be installed close to
the collector circuit inlet.
COLLECTOR CIRCUIT PUMP
Factory setting for the collector circuit pump is max ( Figure 20). The
setting may need to be adjusted to achieve the correct delta value (
Chapter 17.4). The value must lie within the grey area. To adjust the
value, turn the dial.
At cascade connection, make sure that the setting on the
collector circuit pump is max. This must be done on both
heat pump 1 and heat pump 2.
ext. in
min
min
max
max
6 720 641 855-34. 1I
Fig. 20
EXPANSION VESSEL
It is important when installing the expansion vessel to position it at the
highest point in the circuit, preferably above the heat pump. If there is a
low ceiling making it impossible to fit the tank above the pump, it can be
positioned as illustrated in the figure to the left. It is important to install
the tank so that any air disappears upwards. If the tank is installed
incorrectly, the air will continue on in the circuit (Figure 21).
6 720 802 421-09.1I
Fig. 21 Installing the expansion vessel
As an alternative to a plastic vessel a membrane expansion vessel in the
heat transfer circuit can be used.
Select membrane expansion vessel according to:
Model
6-11 Combi, 6-11 System
Volume
12 litres
Table 19
ANTIFREEZE/CORROSION PREVENTATIVE
Frost protection to -15 °C should be ensured. We recommend the use of
propylene glycol.
6 720 806 768 (2013/02)
23
INSTALLATION
13.4 HEATING SYSTEM
13.7 FLUSHING THE HEATING SYSTEM
PARTICLE FILTER (INTEGRATED IN 6-11 SYSTEM)
FOLLOW THE GUIDANCE OF BS7593:
Treatment of water in domestic hot water central heating and also the
flushing guidelines below.
A particle filter for the heating system is included in the delivery of 6-11
Combi and should be installed on the connection for the heating
system's return line.
The particle filter is installed in the return heating pipe to
the heat pump ( [E21.V101], chapter 11.2.2).
HEAT CARRIER PUMP
Factory setting for the heat carrier pump is ext. in ( Figure 22). The
factory setting (ext. in) on the heat carrier pump must not be changed
using the dial, the pump settings are controlled from the control unit.
ext. in
min
min
max
max
6 720 641 855-33. 1I
Fig. 22
SAFETY VALVE AND EXPANSION VESSEL
An expansion vessel sized according to the system requirements and
pressure relief safety valve should be fitted as per stated in 
Chapter 11.2.1.
WARNING:
▶ Never block the safety valve outlet.
13.5 SITING THE APPLIANCE
Noise transfer to adjacent areas must be taken into consideration when
choosing a position for the heat pump ( Chapter 11.3 for sound
levels).
13.6 PIPEWORK PREPARATIONS
▶ Connection pipes for the collector system, heating system and
possible hot water should be installed in the premises to the heat
pump location.
▶ An expansion vessel, a safety group and a pressure gauge should be
mounted in the heating circuit.
▶ Mount the filling unit in a suitable place in the collector circuit.
NOTICE: Artificially softened water must not be used to
fill the central heating system.
NOTICE: If required the fitting of a magnetic particle
system filter can be fitted to the heating return pipe
work.
FLUSHING THE SYSTEM
▶ Fill the system with cold water and check for leaks.
▶ Open all drain cocks and drain the system.
▶ Close drain cocks and add a suitable flushing agent compatible with
aluminium at the correct strength for the system conditions in
accordance with the manufacturer‘s instructions.
The pH value of the system water must be less than 8 or the
appliance guarantee will be invalidated.
▶ Circulate the flushing agent before the heat pump is connected.
▶ Run the system at normal operating temperature as directed by the
manufacturer of the flushing agent.
▶ Drain and thoroughly flush the system to remove the flushing agent
and debris.
▶ It may be necessary to use a power flushing machine to aid the
cleansing procedure in some circumstances.
▶ Close the drain cocks and refill with fresh water and a suitable
inhibitor.
▶ Vent any air from the boiler and system.
▶ Clean the particle filter.
INHIBITOR/ANTIFREEZE
Add a suitable inhibitor or combined inhibitor/anti-freeze, if the system
is exposed to freezing conditions, to the heating system in accordance
with BS7593 and manufacturer‘s guidelines. In special cases where
increased protection is required Gylcol can be added with a maximum
concentration of 15%, Heat Pump performance will decrease.
WARNING: Sealing agents
▶ Normally the addition of sealing agents to the system
water is not permitted as this can cause problems
with deposits left in the heat exchanger.
▶ In cases where all attempts to find a micro leak have
failed, Worcester, Bosch Group supports the use of
Fernox F4 leak sealer.
13.8 SETTING UP
▶ Remove packing, taking care to observe the instructions on the
packing.
▶ Remove the supplied accessories.
▶ Install the supplied adjustable feet and adjust the height.
13.9 HEAT INSULATION
All heat transfer and collector circuits must have suitable heat and
condensation insulation according to applicable norms.
24
6 720 806 768 (2013/02)
INSTALLATION
13.10 REMOVING THE FRONT PANEL
13.11.4 ROOM TEMPERATURE CONTROLLER (ACCESSORY)
▶ Loosen the screws, tilt the front panel outwards and take it off.
1.
2.
The room controller will only operate and control the
relevant heating circuit.
1.
When the room temperature controller is connected and integrated in
the system, this is automatically acknowledged during the initial
configuration.
Requirements for installation location:
• If possible, interior wall without draughts or heat radiation.
• Unimpeded circulation of room air under room controller (dotted area
in fig 24 must be kept clear) this also includes a minimum of 1m from
a radiator.
Do not place the room temperature controller in direct
sunlight.
0.3 m
0.6 m
0.3 m
6 720 802 421-10.1I
1.2 - 1.5 m
TT
6 720 802 421-08.1I
Fig. 23
13.11 TEMPERATURE SENSOR INSTALLATION
13.11.1 FLOW SENSOR T1
▶ Install the sensor in direct contact with the flow line pipe and
preferably after a 90° bend (horizontally), according to the system
diagram.
▶ With buffer tank: Install the sensor in the upper part of the buffer tank,
according to the system solution. See installation instructions for the
buffer tank.
13.11.2 OUTDOOR SENSOR T2
▶ Install the sensor on the north facing side of the house. It must be
protected from direct sunlight, ventilation air or anything that can
affect the temperature measurement. The sensor must not be
installed directly beneath the roof.
13.11.3 HOT WATER SENSOR T3
Combi:The sensor is pre-installed in the hot water heater.
System:The sensor must be installed when the external hot water heater
is used. Install the sensor approx 1/3 up from the bottom of the hot
water heater. The sensor must be installed over the return connection to
the heat pump.
6 720 806 768 (2013/02)
Fig. 24 Recommended installation location for room temperature
controller
13.12 FILLING THE HEATING SYSTEM
First flush the heating system. If the water cylinder is connected to the
system, it must be filled with clean water. The heating system is then
filled.
WARNING: Damage to the hot water cylinder can be
caused if filling is performed in the wrong order.
▶ Fill and pressurise the water cylinder before filling the
heating system.
13.12.1 FILLING THE HEATING SYSTEM WITH CLEAN WATER
Worcester Bosch recommends the fitting of an inline system filter to help
ensure that the heating system can perform at its optimum level.
▶ Set the pre-pressure for the expansion vessel in the premises
according to the heating unit's static height.
▶ Open the heating system's valves.
▶ Top up the heating water in the system and fill system to appropriate
operating pressure.
▶ Vent the heating system by opening the shut off valve. This may have
to be repeated a couple of times and is very important to ensure the
correct operation of your heat pump.
▶ Also bleed via the heating system's other bleed valves (e.g. radiators).
25
INSTALLATION
▶ Refill to the correct pressure. Normal pressure is 1.0 – 2.5 bar, but
depends on the expansion vessel's pre-pressure and the height of the
building.
▶ Shut the heating water filling valve when the correct pressure is
reached.
▶ Check all connections for leaks.
▶ Turn the valves on the filling unit so that they are in filling position (
Figure 27).
13.13 FILLING THE COLLECTOR SYSTEM
The collector system is filled with collector circuit fluid which must
guarantee antifreeze protection until –15 °C. We recommend a mixture
of water and propylene glycol.
Only glycol is permitted.
6 720 641 570-06.1I
Fig. 27 Filling units in filling position
▶ Turn the valves on the filling station so that they are in mixing position
( Figure 28).
The following description of filling presupposes the use of the filling
station accessory. Follow corresponding steps if other equipment is
used.
Fig. 28 Filling station in mixing position
6 720 641 570-06.1I
Fig. 25 Filling unit
▶ Connect two hoses from the filling station to the filling unit (
Figure 26).
▶ Start the filling station (pump) and mix the collector circuit fluid for at
least two minutes.
Repeat the following steps for each circuit. One circuit at
a time is filled with collector circuit fluid. Keep the valves
closed in the other loops during the process.
▶ Turn the valves on the filling station to filling position and fill the circuit
with collector circuit fluid
( Figure 29).
Fig. 29 Filling unit in filling position
▶ When the fluid level has fallen to 25% in the filling station, the pump
should be stopped and more collector circuit fluid should be filled and
mixed.
▶ When the circuit is full and air no longer comes from the return pipe,
the pump should be run again for at least 60 minutes (the fluid should
be clear and should not contain any bubbles).
Fig. 26 Filling with filling station
▶ Fill the filling station with collector circuit fluid. Fill water before you
fill antifreeze.
26
6 720 806 768 (2013/02)
ELECTRICAL CONNECTIONS
▶ The circuit must be pressurized when venting is complete. Turn the
valves on the filling unit to pressure increase position and pressurize
the circuit to 2.5 to 3 bar ( Figure 30). Make sure the expansion
vessel has an air pocket corresponding to approximately 1/3 of the
total volume, by using the de-airing valve on top of the expansion
vessel
6 720 641 570-07 .1I
Fig. 30 Filling units in pressure increase position
▶ Turn the valves of the filling unit to normal position ( Figure 31) and
turn off the pump on the filling station.
6 720 641 570-08 .1I
Fig. 31 Filling units in normal position
▶ Disconnect the hoses and insulate the filling unit.
If other equipment is used, the following is required, among other things:
• A clean container with capacity for the amount of collector circuit fluid
that is required
• An additional container for collection of contaminated collector
circuit fluid
• Submerged pump with filter, flow capacity of min. 6 m3/h, pressure
height of 60 to 80 m
• Two hoses, Ø 25 mm
14
ELECTRICAL CONNECTIONS
DANGER: Risk of electric shock!
▶ Switch off the main power supply before starting work
on the electrical part.
All regulation, control and safety devices on the heat pump are
connected and checked upon delivery.
The heat pump's electrical connections must be able to
be isolated safely.
▶ Install separate safety switch that cuts all current to
the heat pump. A safety switch for each supply is
required for separate power supplies.
▶ Install a separate earth breaker for the heat pump.
▶ According to applicable regulations for connecting supply voltage.
Select cable area and cable type that corresponds to the relevant fuse
rating ( Chapter 11.3) and routing method.
▶ Connect the heat pump to the electric box connection strip according
to BS EN 60335 part 1 and via a switch with a minimum contact
distance of 3 mm (e.g. fuses, LS switch). Other consumers must not
be connected.
▶ Follow the relevant wiring diagram when connecting an earth breaker.
Only connect components that are approved for each market.
▶ Observe the colour coding when replacing circuit boards.
6 720 806 768 (2013/02)
27
ELECTRICAL CONNECTIONS
14.1 CONNECTING THE HEAT PUMP
CAUTION: Never touch a circuit board without wearing
a ground-connected bracelet ( Chapter 7.11).
▶ Remove the front panel ( page 25).
▶ Remove the electric box cover.
▶ Route the connection cables to the electric box through the cable
gland in the roof plate of the heat pump.
▶ Connect the cables according to the wiring diagram.
▶ Reinstall the electric box cover and the front panel of the heat pump.
14.2 ELECTRICAL CONNECTION WIRING DIAGRAM
14.2.1 OVERVIEW OF CIRCUIT BOARDS
a)
b)
6 720 802 416-07.1I
Fig. 32 Overview PCB
[F1]
[F2]
[F11]
[K2]
[K3]
[X1]
[BAS]
[PGB]
[PIL]
28
Miniature circuit breaker electric additional heat
Miniature circuit-breaker heat pump
Motor cut-out compressor
Contactor electric additional heat stage 1 (3kW)
Contactor electric additional heat stage 2 (6kW)
Terminal block
Circuit board
Circuit board
Circuit board
[PEL]
[PSU]
[F31]
[a)]
[b)]
Circuit board
Circuit board
PCB protective anode (only stainless water heater)
6-11 kW Combi-model
6-11 kW System-model
6 720 806 768 (2013/02)
ELECTRICAL CONNECTIONS
14.2.2 CAN-BUS OVERVIEW
Fig. 33 CAN-BUS overview
14.2.3 CIRCUIT BOARD WIRING
6 720 648 043-10.1I
Fig. 34 Circuit board wiring
14.2.4 POWER SUPPLY
The terminal blocks are attached at the factory to a common power
supply. Connect to L1, 1N and PE.
1
6 720 802 416-18.1I
Fig. 35 Power supply
[1] Supply, heat pump
6 720 806 768 (2013/02)
29
ELECTRICAL CONNECTIONS
14.2.5 INTERNAL WIRING DIAGRAM
6 720 802 416-10.2I
Fig. 36 Internal wiring diagram
[E1]
[E2]
[F1]
[F2]
[F11]
[F21]
[F31]
[K2]
[K3]
[Q1]
[PSU]
30
Compressor
Electric additional heat
Miniature circuit breaker electric additional heat
Miniature circuit-breaker heat pump
Motor cut-out compressor
Power supply to overheat protection
Protective anode, Combi-model with stainless water heater
Contactor electric additional heat stage 1
Contactor electric additional heat stage 2
Soft starter box
Circuit board
6 720 806 768 (2013/02)
ELECTRICAL CONNECTIONS
14.2.6 COMPLETE WIRING DIAGRAM CONNECTIONS
6 720 802 416-12.2I
Fig. 37 Complete wiring diagram connections (230V)
Solid line = factory set connection
Dotted line = connect during installation:
[RHP]
High pressure switch
[F11/Q1] Motor cut-out compressor/soft starter
[F1/F21]
Fuse/overheat protection electric additional heat
[K2]
Contactor electric additional heat stage 1
[K3]
Contactor electric additional heat stage 2
[E11.G1] Circulation pump circuit 1
[G2]
Heat carrier pump
[G3]
Collector circuit pump
[Q21]
3-way valve
[F51]
Fuse 6.3A
[E11.P21)] General alarm
[E41.G61)] Circulation pump hot water
[E12.Q11] Extra mixing valve circuit 2
[E12.G1] Circulation pump circuit 2
[R1]
Relay
E12.G1: When a low energy pump is connected, an
external control relay must be used. The pump is
connect to the power grid with a dedicated supply.
1) P2- P2 potential free connection for cirkulation pump / general alarm
6 720 806 768 (2013/02)
31
ELECTRICAL CONNECTIONS
14.2.7 COMPLETE WIRING DIAGRAM CONNECTIONS
6 720 802 416-13.1I
Fig. 38 Complete wiring diagram connections (low current)
Solid line = factory set connection
Dotted line = connect during installation:
[B11]
External input 1
[E41.F31] Alarm protective anode
[E11.T1] Flow
[E10.T2] Outdoor sensor
[E41.T3x] Hot water System-model
[E12.T1] Flow circuit 2
[G2]
Heat carrier pump
[E12.B11] External input, circuit 2
[B12]
External input 2
[E41.T3] Hot water Combi-model
[T6]
Hot gas sensor
[T8]
Heat transfer fluid out
[T9]
Heat transfer fluid in
[T10]
Collector circuit in
32
[T11]
[RLP]
Collector circuit out
Low pressure switch
6 720 806 768 (2013/02)
ELECTRICAL CONNECTIONS
14.3 EXTERNAL CONNECTIONS
All external connections are made on terminal board PEL (low current)
and connection terminal blocks.
▶ High and low current cables should be routed separately in order to
avoid interference on the sensors (minimum distance of 100 mm).
▶ Use the following cable area when extending the temperature sensor
cable:
– Up to 20 m long cable: 0.75 till 1.50 mm2
– Up to 30 m long cable: 1.0 till 1.50 mm2
6 720 802 416-14.1I
Fig. 39 External connections
Solid line = factory set connection
Dotted line = connect during installation:
[E31.G33] Control signal circulation pump ground water (Function
not used)
[E11.G1]
Circulation pump circuit 1
[E11.P2]
General alarm
[E41.G6]
Circulation pump hot water
[E12.Q11] Extra mixing valve circuit 2
[E12.G1]
Circulation pump circuit 2
[B11]
External input 1
[E11.T1]
Flow circuit 1
[E10.T2]
Outdoor sensor
[E41.T3x] Hot water
[E12.T1]
Flow circuit 2
[E12.B11] External input, circuit 2
[B12]
External input 2
6 720 806 768 (2013/02)
33
ELECTRICAL CONNECTIONS
14.4 COMBINED OPERATION OF TWO HEAT PUMPS (CASCADE CONNECTION)
1
2
6 720 802 416-19.1I
Fig. 40 CAN-BUS overview with two heat pumps
7
CAUTION: Do not mix up the 12V and CAN-BUS
connections!
The processors are destroyed if 12V is connected to the
CAN-BUS.
1
▶ Check that the four cables are connected to the
contacts with the corresponding marking on the
circuit board.
In cascade connection both heat pumps must have the
same output.
7
2
The recommended cabling is cable type LIYCY (TP)
2x2x0.5. The cable must be twisted pair and screened.
The screen must only be earthed at one end and to the
chassis. Maximum cable length is 30 m.
6 720 802 416-30.1I
NOTICE: PSU and LCD (Figure 40) in heat pump 2 are
factory connected, these must be disconnected and are
not used in cascade connection
Fig. 41 Addressing heat pumps 1 and 2.
14.4.1 SETTING THE CONTROL UNIT
START-UP MENU
1. Connect the new cabling (according to specified cable) between
screw terminal 31-34 on the PEL board (heat pump 1) and screw
terminal 31-34 on the PEL board (heat pump 2).
2. Remove the display cabling in heat pump 2 between BAS and LCD.
Remove the bottom strap to release the cable.
3. Pull out the earth wire from the removed display cabling and reconnect this to the earth terminal and the earth plate in the front plate
of the heat pump 2.
4. Re-connect CAN-BUS with existing CAN-BUS cabling in heat pump 2
(Figure 40).
5. Use cable ties to again fasten cabling in a suitable manner.
6. Re-address BAS (heat pump 2) from A=0 to A=1 (Figure 41). Set
termination switch to Term mode on PEL (heat pump 2).
If additional multi modules are to be connected this can be done from
either heat pump 1 or heat pu mp 2 - PEL CAN 2 and then set the
termination switch to non-Term mode.
34
When both heat pumps are correctly set in operation according to the
system solution chosen, the size and hot water production of both heat
pumps 1 and 2 is set.
> Heat pump 1
>> Hot water production
▶ Select Yes for heat pump 1.
> Heat pump 1 capacity
▶ Select size of heat pump 1.
> Heat pump 2
>> Hot water production
▶ Select No for heat pump 2.
> Heat pump 2 capacity
▶ Select size of heat pump 2.
6 720 806 768 (2013/02)
CONTROL PANEL
15
CONTROL PANEL
Settings for the control of the heat pump are made with the control unit's
control panel, which also provides information about current status.
15.1 PANEL OVERVIEW
– Turn the dial to see more menus on the same level or change a set
value.
– Press the dial to change to a lower menu level or save a change.
15.6 RETURN BUTTON
Use
to:
• Go back to the previous menu level.
• Leave a setting display without changing the set value.
15.7 MODE BUTTON
Use
to change type of operation.
• Change type of operation.
The controller language can be changed with the
button.
▶ Press the
button in the initial menu for at least 5
s, then select the required language.
15.8 INFO BUTTON
Use
to see information from the control unit about operating
mode, temperature, program version, etc.
Fig. 42 The control panel
[1]
[2]
[3]
[4]
[5]
[6]
[7]
[8]
On/Off button
Mode button
Info button
Menu dial
Status lamp
Return button
Menu button
Menu display
16
START UP
The first time the heat pump is started, a number of settings are
displayed automatically so as to facilitate putting it in operation.
Before this stage, the heat pump should be installed in accordance with
the previous sections ( Chapter 13,
 Chapter 14). Collector circuits, heating circuits and hot water
circuits should be filled and vented.
The settings are also available under ordinary installer menus.
Only functions which are identified by the control unit
are displayed in the initial menu.
The start-up menus are available until Yes is entered in
Start-up completed.
▶ Read the complete menus before start-up.
▶ A selection must be made in Heat pump x capacity
and Protective anode installed.
15.2 ON/OFF BUTTON
Use the On/Off button to turn the heat pump on and off.
15.3 STATUS LAMP
The lamp lights continuously.
The lamp flashes rapidly.
The heat pump is running.
There is an alarm that has not been
acknowledged.
The alarm has been acknowledged
but the alarm cause remains.
The lamp flashes slowly, menu The heat pump is in stand-by mode1).
window not lit.
The lamp and menu display not No voltage to the control unit.
lit.
Table 20 Lamp functions
LANGUAGE, COUNTRY, OPERATING MODE AND ELECTRICAL
CONNECTION
▶ Select language for the menus of the control unit
( Chapter 20.10).
▶ Select Country ( Chapter 20.10).
▶ Select operating mode (L/W + electric additional heat)
( Chapter 8.4,  Chapter 20.7).
▶ Select Electrical connection (230V).
1) Stand-by means that the heat pump is running but no heating or hot water
demand exists.
With the
-button, return to the previous menu
once settings have been made.
15.4 MENU DISPLAY
Use the menu display in order to:
• View information from the heat pump.
• View available menus.
• Change set values.
15.5 MENU BUTTON AND MENU DIAL
START-UP
Review and adjust, as required, the functions below. See the references
for description of the functions.
The selected system solution would normally require a
review of more settings than the ones in the start-up.
Use
to get from the Initial menu to the menus. Use the menu dial in
order to:
• Navigate the menus and get to the setting displays.
6 720 806 768 (2013/02)
35
FUNCTION CHECK
▶ Set Hot water production for each heat pump (compressor) (
Chapter 20.2).
▶ Set the heat pump output for each heat pump in Heat pump x
capacity ( Chapter 20.7). See the type plate.
▶ Output limitation electric heater in compressor mode.
Set the permitted output at the same time as the compressor is
operating ( Chapter 20.8).
▶ Output limitation electric heater when additional heat only.
Set the permitted output when the compressor is not operating (
Chapter 20.8).
▶ Set Minimum outdoor temperature ( Chapter 20.1).
▶ Set Circuit 1 Heating\ Type of heating system ( Chapter 20.1).
▶ Set Circuit 2, 3... ( Chapter 20.1)(option).
– Mixing valve mode
– Type of heating system
– Mixing valve running time
▶ Select option in Protective anode installed ( Chapter 20.2).
▶ Set value for Pool (if pool function is installed), see option
documentation.
▶ Set Date ( Chapter 20.10).
▶ Set Time ( Chapter 20.10).
▶ Start-up completed, Yes/No.
The start-up menus will be available until Yes is specified.
6 720 641 855-09.1I
Fig. 44 Sight glass position
In the event of constant formation of bubbles:
▶ Contact a service representative.
17.2 FILLING PRESSURE IN COLLECTOR CIRCUIT
The level in the vessel should not fall below the min-level 1/3. If the fluid
level is too low follow the instructions below:
The heat pump must be running all the time while filling.
Under Protective anode installed make the
appropriate selection to prevent unnecessary alarm
messages.
After the start-up menus, the Initial menu is shown in the display. All
customer functions are accessible from this menu, whereas the installer
menus are accessible only after a change of access level.
▶ Remove the cover on the valve on top of the tank. Now carefully open
the valve.
▶ Check that the valve is fully open.
▶ Fill with correct anti-freeze mixture, mixed to correct protection level
(to 2/3) with the help of a clean watering can or similar.
▶ Close the valve and finish by screwing on the cover.
17.3 SETTING HEATING SYSTEM OPERATING PRESSURE
6 720 614 789-01.1I
Fig. 43 Starting position
17
FUNCTION CHECK
17.1 REFRIGERANT CIRCUIT
The refrigerant circuit may only be worked upon by
qualified and registered refrigerant engineers.
DANGER: Risk of toxic fumes!
The refrigerant circuit contains substances which, when
released or exposed to open fire, can form toxic fumes.
The fumes block the airways even at low concentrations.
▶ If the refrigerant circuit is not air-tight, the room must
be vacated immediately and properly aired.
When the heat pump starts and there are quick changes in temperature,
bubbles may become visible in the sight glass  Figure 44.
36
Pressure gauge reading
0.5 bar
Minimum system pressure (when cold)
1 bar
Normal filling pressure
1.5 bar
Maximum system pressure at highest heating water
temperature:
must not be exceeded (safety valve opens).
Table 21
▶ When the gauge is below 0.5 bar (in cold installation): Fill water until
the gauge shows approx 1 bar again.
▶ If there is a pressure drop: check the expansion vessel and heating
system for leaks.
17.4 OPERATING TEMPERATURES
Check the temperatures in the heat carrier and collector circuit after 10
minutes of operation:
• Temperature difference between heating system flow and return
approx. 7 ... 10 K.
• Temperature difference between collector circuit in and out approx. 2
... 5 K, recommendation: 2 ... 3 K.
When the temperature difference is too small:
▶ Reduce the speed of the corresponding circulation pump (G2 or G3)
in order to obtain a lower flow.
When the temperature difference is too great:
▶ Increase the speed of the corresponding circulation pump (G2) in
order to obtain a greater flow.
6 720 806 768 (2013/02)
INSTALLER MENUS
tHV - tHR
T1
E11.T1
Flow, circuit 1
T2
E10.T2
Out
T3
E41.T3
Hot water (if hot water production)
T5
E11.TT.T5
Room, circuit 1 (option, CAN-BUS sensor)
T6
E21.T6
Hot gas
Heat transfer fluid out
P3
T8
E21.T8
P3
T9
E21.T9
Heat transfer fluid in
T10
E21.T10
Collector circuit in
T11
E21.T11
Collector circuit out
T1
E12.T1
Flow, circuit 2 (if circuit 2 is used)
T5
E12.TT.T5
Room, circuit 2 (option)
tSE - tSA
P2
10 K
9K
P2 (
)
P2
7K
6K
P2 (
)
P3
5K
P2
P3 (
3K
2K
)
0K
6 720 612 299-04.3O
Fig. 45
[P2]
[P3]
[tSA]
[tSE]
[tHV]
[tHR]
Heat carrier pump G2
Collector circuit pump G3
Temperature collector circuit out T11
Temperature collector circuit in T10
Temperature heat transfer fluid out T8
Temperature heat transfer fluid in T9
Table 22 Temperature sensor
The sensors name in heat pump 2 is:
18
INSTALLER MENUS
18.1 ACCESS TO THE FUNCTIONS ON INSTALLER LEVEL
A four digit access code is required to switch from Customer level to
Installer level in the menus. The access code is the present date given as
two digits for the month and two digits for the date (for example 0920).
▶ Go to Access level under Menu at Customer level.
▶ Enter the four digit access code using the menu dial. Press the menu
dial after setting each digit.
Access = Installer shown in the menu window.
▶ Turn the menu dial to see the menus in the top level.
All functions at Customer level and Installer level can now be reached.
The control unit returns automatically to Customer level:
• After 20 min (adjustable value,  Chapter 20.7).
E22.T6
Hot gas
E22.T8
Heat transfer fluid out
E22.T9
Heat transfer fluid in
E22.T10
Collector circuit in
E22.T11
Collector circuit out
Table 23 Sensors, heat pump 2
The control unit recognizes which sensors are installed and
acknowledges them automatically. An accessory sensor can be
deacknowledged manually in the control unit. This makes it possible to
remove the sensor from the control unit if it is not used.
SENSORS FOR OPTIONS
Circuits 3, 4 etc.
E13.T1
Flow, circuit 3
18.2 CAN-BUS LCD
E13.TT.T5
Room, circuit 3 (accessory)
Install/set room controller for the respective circuit according to
separate installer guide. For more information ( Chapter 13.11.4).
E14.T1
Flow, circuit 4
E14.TT.T5
Room, circuit 4 (accessory)
Table 24 Sensors, circuit 3, 4
18.3 TEMPERATURE SENSOR
The control unit controls the production of heat, hot water, etc., after
signals from a great number of temperature sensors. Most signals that
can appear in the display are listed here.
The control unit recognizes which sensors are installed and
acknowledges them automatically. An accessory sensor can be
deacknowledged manually in the control unit. This makes it possible to
remove the sensor from the control unit if it is not used.
Complete component names are displayed in the control
unit only when needed. If, for example, you are in a menu
which refers only to circuit 2, the sensor names are
indicated without E12. before the sensor name.
The complete name is always presented in alarm
information so as to facilitate troubleshooting. Full
names can also be found on drawings and in system
solutions.
6 720 806 768 (2013/02)
37
MENU OVERVIEW
19
•
•
•
•
•
•
•
MENU OVERVIEW
The top menu level for installers is:
•
•
•
•
•
•
•
Room temperature
Hot water
Holiday
Energy measurements
Timers
External control
Installer
Additional heat
Safety functions
General
Alarms
Access level
Return to factory settings
Program version
Access level 0 = Customer
Access level 1 = Installer
HP x = Heat pump 1 or 2 / Compressor 1 or 2
Room temperature
Circuit 1 Heating
Access level
Type of heating system
1
Highest permitted flow temperature T1
1
Lowest permitted flow temperature T1
1
0
Heat curve
Circuit 2, 3...
(option)
Heat curve hysteresis heat pump x
Maximum
Minimum
Time factor
1
1
1
Room sensor (room controller)
Room temperature influence
Acknowledge room sensor (room controller)
1
1
Room temperature program
Active program
View/edit active program
Room temperature normal
Temperature increase/decrease (no room controller)
Setting temp. increase/decrease (no room controller)
> Limit value for left or right end point
> Change when much colder/warmer
> Change when colder/warmer
Room temperature influence (no room controller)
Room temperature exception
Copy to all heating circuits
0
0
0
0
1
1
1
1
0
0
0
Mixing valve mode
1
Type of heating system
1
Highest permitted flow temperature T1
1
Lowest permitted flow temperature T1
1
0
Heat curve
General
Room sensor (room controller)
As Circuit 1 Heatings
0, 1
Room temperature program
As Circuit 1 Heating minus Copy to all heating circuits
0, 1
Regulator settings
P constant
I constant
D constant
Minimum PID signal
Maximum PID signal
Mixing valve running time
Mixing valve fully closed
Mixing valve start closing
1
1
1
1
1
1
1
1
Summer/winter operation
Winter operation
Outdoor temperature limit for change over
Delay before change over to winter operation
Delay before change over to summer operation
Direct start limit for winter operation
0
0
1
1
1
Maximum operating time for heating at hot water demand
1
Minimum outdoor temperature
1
Table 25 Room temperature menus
Hot water
Access level
Acknowledge hot water sensor T3
Extra hot water
1
Extra hot water duration
Extra hot water stop temperature
0
0
Table 26 Hot water menus
38
6 720 806 768 (2013/02)
MENU OVERVIEW
Hot water
Access level
Hot water peak
Day of the week
Interval in weeks
Start time
Maximum time
Time for warm-keeping
0
0
0
1
1
Hot water program
Active program
View/edit active program
0
0
Hot water mode
0
Hot water settings heat pump x
Hot water production
1
Block heating during hot water demand
1
Maximum operating time for hot water at heating demand
Hot water circulation
1
Hot water circulation pump active
Time settings
Protective anode installed
1
1
1
Table 26 Hot water menus
Holiday
Access level
Circuit 1 and hot water
Activate holiday function
Start date
Stop date
Room temperature
Copy to all heating circuits
Block hot water production
0
0
0
0
0
0
Circuit 2, 3...
(option)
Activate holiday function
Start date
Stop date
Room temperature
0
0
0
0
Table 27 Holiday menus
Energy measurements
Access level
Generated energy
Heating
Hot water
0
0
Consumption electric additional heat
Heating
Hot water
0
0
Table 28 Energy metering menus
Timers
Access level
Extra hot water
0
Hot water peak time for warm-keeping
1
Alarm mode delay
0
Operating time for heating at hot water demand
0
Hot water, operating time at heating demand
Heat pump x timers
0
Compressor start delay
0
Compressor start delay groundwater
1
G2 heat carrier pump stop delay
1
1
Block low pressure switch
Compressor working area timers
Additional heat timers
Block after hot water production
Delay after temporary stop
Block after low outdoor temperature
1
1
1
Additional heat start delay
0
Delay mixing valve control after additional heat start
0
Additional heat program activation delay after low
outdoor temperature
1
Additional heat start delay after high outdoor
temperature
1
Delay before change over to summer operation
1
Delay before change over to winter operation
1
Shut down protection during change over from hot
water to heating
1
Heating start delay
1
Heating stop delay
1
Table 29 Timers
6 720 806 768 (2013/02)
39
MENU OVERVIEW
External control
Heat pump x
Access level
External input 1, 2
External input circuit 2, 3...
Invert input
1
Block additional heat 100% at trigged power guard
1
Max output additional heat at trigged power guard
1
Block compressor x
0
Block additional heat
0
Block heating at tripped underfloor temperature limiter
0
Block heating
0
Room temperature
0
Block hot water production
0
Start collector circuit pump
1
Alarm at low pressure in collector circuit
1
Invert input
1
Block heating at tripped underfloor temperature limiter
1
Block heating
0
Room temperature
0
Table 30 External control menus
Installer
General
Access level
Anti-seizure mode
Day of the week
Start time
1
1
1
Highest permitted flow temperature T1
1
Operating mode
Groundwater
Groundwater
Compressor start delay groundwater
1
1
Display light switch off delay
1
Time for reset of access level
1
Heat pump x capacity
1
Connected I/O boards
Shows which circuit boards are connected and their program version
1
Compressor working area
Outdoor stop function activated
1
Generated energy
Heating
1
Hot water
1
Operating times and consumptions Displays the total operating times of the compressor and additional
heat. Short term measurements can be made.
1
Temperatures
1
All connected temperature sensors are displayed and can also be
corrected.
Programmable outputs
1
Inputs
Shows the status of all connected inputs (pressostats, motor cut-out,
external inputs, etc.)
1
Outputs
Manual operation of and status of constituent components (pumps,
valves, additional heat, alarm indication etc.)
1
Circulation pumps
Screed drying
Heating circuit pump G1
Operation alternative
1
Heat carrier pump G2
Operation alternative
Pump speed E2x
Regulator settings
1
1
1
Collector circuit pump G3
Operation alternative
1
Activate
1
Heat source
1
Current program step
1
1
Remaining time for current step
Program settings
Flow temperature increase per heating step
Number of days per heating step
Maximum flow temperature
Number of days with maximum temperature
Flow temperature decrease per cooling step
Number of days per cooling step
1
1
1
1
1
1
Table 31 Installer menus
40
6 720 806 768 (2013/02)
MENU OVERVIEW
Additional heat
Additional heat general
Access level
Start delay
1
Allow additional heat timer during energy supply cut-off
1
Additional heat only
1
Block additional heat
1
1
Maximum outdoor temperature for additional heat
Electric additional heat
Hot water electric heater
Additional heat program
Electric heater connection
Connected output
Output limitation in compressor mode
Output limitation when additional heat only
Output limitation in hot water mode
1
1
1
1
Regulator settings
P constant
I constant
D constant
Minimum PID signal
Maximum PID signal
1
1
1
1
1
Acknowledge hot water additional heat
Active program
1
View/edit active program
1
Outdoor temperature limit for deactivation of time control
1
Table 32 Additional heat menus
Safety functions
Access level
Setting collector circuit in T10
Setting collector circuit out T11
Lowest permitted temperature E21.T10
1
Lowest permitted temperature E22.T10
1
Hysteresis alarm reset
1
Number of warnings before alarm
1
Lowest permitted temperature E21.T11
1
Lowest permitted temperature E22.T11
1
Hysteresis alarm reset
1
Number of warnings before alarm
1
Table 33 Safety functions menus
General
Access level
Room sensor settings (room controller)
Show outdoor temperature in room sensor (room controller)
0
Set date
0
Set time
0
Summer/winter time
0
Display contrast
0
Language
0
Country
1
Table 34 General menus
Alarms
Access level
Information log
0
Delete information log
0
Alarm log
0
Delete alarm log
0
Alarm history
Alarm indication
1
Alarm buzzer signal
Interval
Blocking time
0
0
Alarm indication control unit
Block alarm buzzer
0
Alarm indication room sensor (room controller)
Block alarm indicator lamp
0
General alarm level
Alarms and warnings
1
Table 35 Alarm menus
Access level
Access level
Access level
0, 1
Table 36 Access level menu
Return to factory settings
Access level
Return to factory settings
0, 1
Table 37 Return to factory settings menu
6 720 806 768 (2013/02)
41
SETTINGS
20
▶ Check also that the highest temperature T1 with Underfloor does not
exceed the permitted value for the type of floor used.
SETTINGS
The heat curve forms the basis for set point value
calculation of the flow temperature. Most other
temperatures for heating that are set refer to room
temperature. These values are transformed by the
control unit into flow temperature values.
20.1 ROOM TEMPERATURE
Press the
button in the standard display to open the main menu.
Select Room temperature to adjust the heating.
The following options are available under Room temperature:
• Circuit 1 Heating
• Circuit 2, 3...
• General
>> Heat curve
> Circuit 1 Heating
>> Type of heating system
Factory setting
Alternative
Underfloor
Radiator/Underfloor
Table 38 Type of heating system
▶ Select type of heating system, Radiator or Underfloor.
The factory settings for the Radiator have a curve value (flow
temperature) of 22 °C at 20 °C an outdoor temperature, 37.4 °C at –
2.5 °C and 60 °C at -35 °C at an outdoor temperature (the high point of
the curve).
The heat curve constitutes the basis for the control unit's control of the
temperature on the heating water to the circuit and indicates how high it
needs to be in relation to the outdoor temperature. The control unit
increases the temperature of the heating water when the outdoor
temperature drops. The temperature of the heating water out to the
circuit, i.e. the flow temperature is measured by sensor T1 for circuit 1
(full name E11.T1) and sensor T1 for circuit 2 (full name E12.T1).
Each circuit is controlled by its own heat curve. The installer sets the
type of heating for each circuit, that is Radiator or Underfloor. The heat
curve for Underfloor has lower values because the floors do not tolerate
such high temperatures.
T1(˚C)
The factory settings for the Underfloor have a curve value (flow
temperature) of 22 °C at 20 °C outdoor temperature, 27.2 °C at -2.5°C
and 35 °C at -35 °C outdoor temperature.
80
At a temperature higher than 20 °C, the same curve value applies as for
20 °C.
60
70
50
The right point of the curve (-35 °C) can be changed in
Minimum outdoor temperature ( Chapter 20.1).
Set value applies for all heat curves.
A change of the right point affects the flow temperature
for all outdoor temperatures that are lower than the set
temperature.
40
30
20
10
20
>> Highest permitted flow temperature T1
Factory setting
Lowest value
Highest value
-5
-10
-15
-20
-25
-30
-35
6 720 614 789-15.3I
100.0 °C
Fig. 46 Radiator
The figure indicates the factory setting curve for a radiator circuit. At 2.5 °C the flow set point is 37.4 °C.
45.0 °C
1)
45.0 °C
T1(˚C)
80
1) The value that is set in Lowest permitted flow temperature T1.
60
>> Lowest permitted flow temperature T1
50
10.0 °C
10.0 °C
80.0 °C
40
30
20
Table 41 Radiator
10.0 °C
10.0 °C
45.0 °C
Table 42 Underfloor
▶ Set the highest and lowest permitted temperature for T1. Ensure that
the value corresponds with the selected curve and possible curve
adjustments.
42
0
1)
70
Factory setting
Lowest value
Highest value
5
T2(˚C)
Table 40 Underfloor
Factory setting
Lowest value
Highest value
10
80.0 °C
Table 39 Radiator
Factory setting
Lowest value
Highest value
15
10
20
15
10
5
0
-5
-10
-15
-20
-25
-30
-35
T2(˚C)
6 720 614 789-16.3I
Fig. 47 Floor
The figure indicates the factory setting curve for an underfloor circuit. At
-2.5 °C the flow set point is 27.2 °C.
6 720 806 768 (2013/02)
SETTINGS
Setting of heat curve
If the heat curve has been set too high, the display will
show the message Too high heat curve setting.
▶ Change the heat curve setting.
A heat curve is set for each circuit. If the room temperature is perceived
to be too high or too low in the circuit, it is preferable to adjust the curve.
The curve can be changed in different ways. The slope of the curve can
be changed by offsetting the flow temperature upwards or downwards
on the left-hand side (the value at outdoor temperature 20 °C, factory
value 22.0 °C) as well as the right-hand side (the value at outdoor
temperature -35 °C, factory setting 60.0 °C). In addition, the curve can
be affected by every 5th outdoor temperature degree.
The value at 0 °C is displayed above the curve's left-hand point, factory
value 35.7 °C.
6 720 614 789-23.3I
Fig. 50
▶ Turn the menu dial to change the value. Press the dial to save or use
to return without saving.
In the window, the square is highlighted again and any changed values
are displayed after the square. In addition, the curve is updated
according to the new value.
Change a specific value, for example the value at an outdoor
temperature of 0 °C:
▶ Turn the menu dial when the square is highlighted until 0 °C is
highlighted ( Figure 51).
▶ Press the dial to highlight the value.
6 720 614 789-18.3I
Fig. 48 Settings window Heat curve (radiator)
Change the left point:
▶ Press the menu dial when the square is highlighted.
The value is highlighted.
6 720 614 789-21.3I
Fig. 51
▶ Turn the menu dial to change the value.
6 720 614 789-19.3I
Fig. 49
▶ Turn the menu dial to change the value. Press the dial to save or use
to return without saving.
In the window, the square is highlighted again and any changed values
are displayed after the square. In addition, the curve is updated
according to the new value.
Change the right point:
▶ Turn the menu dial when the square is highlighted. The upper square
is changed to outdoor temperature with the corresponding curve
value after the colon. The circle highlights the relevant curve position.
▶ Continue to turn the dial until it shows a square before the colon.
▶ Press the dial to highlight the value.
6 720 806 768 (2013/02)
6 720 614 789-22.3I
Fig. 52
▶ Press the dial to save or use
to return without saving.
▶ Use
to leave the curve setting window and return to the menu.
Recommendations:
▶ Increase the value of the right point if it feels too cold
at low outdoor temperatures.
▶ Increase the value of curve at 0 °C if it feels a little cold
at outdoor temperatures around 0.
▶ Increase or decrease the value of the curve equally at
the right and left points to fine adjust the heat (the
curve is offset parallel).
43
SETTINGS
>> Heat curve hysteresis heat pump x
Program 1 and 2
>>> Maximum
These selections provide an opportunity to define user programs for
time control by adjusting the start and stop times, as well as a normal and
an programmed temperature.
F value
Lowest value
Highest value
25.0K
The value in Minimum
30.0K
Table 43 Maximum hysteresis
Program
Program 1, 2
Day
Mon - Sun
Start
5:30
Stop
22:00
Table 49 Program 1 and 2
▶ Set how big the maximum hysteresis for the flow temperature can be.
>>> Minimum
Factory setting
Lowest value
Highest value
4.0K
2.0K
The value in Maximum
To set the desired time of day:
▶ Select Program 1 or Program 2.
▶ Go to menu View/edit active program.
▶ Select day by turning the menu dial.
Table 44 Minimum hysteresis
▶ Set how big the minimum hysteresis for the flow temperature can be.
>>> Time factor
Factory setting
Lowest value
Highest value
20.0
1.0
30.0
6 720 643 415-13.1I
Fig. 53
▶ Press the menu dial to highlight the value to be changed.
Table 45 Time factor
▶ Select how long the compressor should be on or off in heating mode.
Higher set values result in fewer compressor starts and stops, which
achieves higher economy. However, more pronounced temperature
fluctuations in the heating system may result than with lower values.
>> Room sensor (room controller)
> Room temperature influence
6 720 643 415-14.1I
Factory setting
Lowest value
Highest value
3.0
0.0
10.0
Table 46 Room temperature influence
▶ Set how much a 1 K ( °C) difference in room temperature should
influence the set point value for the flow temperature.
Example: at a 2 K ( °C) deviation from the set room temperature, the
set point value for the flow temperature is changed by 6 K ( °C) (2 K
deviation * factor 3 = 6 K).
The menu is displayed only if a room controller is installed.
>>> Acknowledge room sensor (room controller)
Factory setting
Alternative
Yes (if correctly installed)
Yes/No
Table 47 Acknowledge room controller
Fig. 54
▶ Turn the menu dial until the desired setting has been selected.
▶ Then press the menu dial.
▶ Turn the menu dial to be able to set additional values in the same way
as above.
▶ Go back one step with
.
▶ Select Saving alternative:
– Return without saving
– Program 1
– Program 2
The set changes are saved as a selected program or not at all.
▶ To adjust the normal temperature, proceed to menu Room
temperature normal.
▶ To adjust the exceptional temperature, proceed to menu Room
temperature exception.
Room temperature program when there is a room controller:
▶ Indicate No only if the room controller, even if it is installed, should not
be used.
>> Room temperature program
>> Room temperature program
If a program is selected, the following (if the menu button is turned) is
displayed:
Factory setting
Alternative
HP optimized
• HP optimized
• Program 1
• Program 2
>>> Active program
>>> View/edit active program
>>> Room temperature normal
▶ Choose if the circuit should be controlled with a program or not.
Factory setting
Lowest value
Highest value
Optimised operation
Table 50 Room temperature, normal
This means that the control unit is only controlled by the flow set point
value ( Chapter 20.1.1), without programmed changes during the
day. Optimised operation provides the best comfort and energy savings
in the vast majority of cases.
▶ Set the desired set point for the room temperature.
Table 48 Program selection, circuit 1
44
20.0 °C
10.0 °C
35.0 °C
6 720 806 768 (2013/02)
SETTINGS
>>> Room temperature during time program
Factory setting
Lowest value
Highest value
17.0 °C
10.0 °C
30.0 °C
Table 51 Room temperature, exception
▶ Set the temperature that should apply as exceptional temperature in
the program.
The menu is displayed only if Program 1or Program 2has been
selected.
>>> Copy to all heating circuits
Factory setting
Alternative
No
No/Yes
Table 52 All circuits
▶ Select Yes to have the same control for all installed circuits.
The menu is displayed only under Circuit 1.
Room temperature program when there is no room controller:
temperature in the left end point (+20 °C) of the heat curve is
affected, with change indicated in %, see below.
>>>> Change when much colder/warmer
Factory setting
Lowest value
Highest value
8%
1%
20%
Table 56 Change when much colder/warmer
▶ Set how much % the flow temperature in the applicable end point of
the heat curve should change down or up when – – or ++ is selected
in Temperature increase/decrease.
>>>> Change when colder/warmer
Factory setting
Lowest value
Highest value
3%
1%
20%
Table 57 Change when colder/warmer
>>> Active program
▶ Set how much % the flow temperature in the applicable end point of
the heat curve should change down or up when – or + is selected in
Temperature increase/decrease.
>>> View/edit active program
>>> Room temperature influence
The same as when there is a room controller, see above.
Set in the same way as in menu Room sensor (room controller)
( Chapter 20.1). The setting is used in the temperature program to
calculate how the flow line temperature is affected when Room
temperature exception is to apply.
>> Room temperature program
>>> Room temperature normal
Factory setting
Lowest value
Highest value
20.0 °C
10.0 °C
35.0 °C
>>> Copy to all heating circuits
The same as when there is a room controller, see above.
Table 53 Room temperature, normal
▶ Set the measured value in the room.
The indicated value is used by temperature programs to calculate the
difference between normal and exceptional temperature.
>>> Temperature increase/decrease
Factory setting
Alternative
>>> Room temperature during time program
=
– – , – , =, +, ++
Table 54 Room temperature increase/decrease
▶ Use this function to adjust the room temperature so that the normal
room temperature (see the previous menu) becomes the desired
temperature.
▶ Use this function to simply increase or decrease the heat when there
are no room controllers.
– – gives approx. 1 °C lower room temperature.
– gives approx. 0.5 °C lower room temperature.
+ gives approx. 0.5 °C higher room temperature.
++ gives approx. 1 °C higher room temperature.
It always takes some time for a change of a heating
setting, e.g. an increase or decrease in room
temperature, to apply. The same applies in the event of a
quick change of the outdoor temperature. This is why
you should always wait for at least 24 hours before
making a new change.
> Circuit 2, 3...
Make the settings for the first mixed circuit under Circuit 2. Other
circuits are displayed only if they exist. The same functions apply to
these as the functions for circuit 2.
>> Mixing valve mode
Factory setting
Alternative
Off
Heating/Off
Table 58 Mixing valve operating mode
>>> Setting temp. increase/decrease
▶ Select Off if the circuit is not ready or needs to be turned off
temporarily or should not be used.
>>>> Limit value for left or right end point
>> Type of heating system
Factory setting
Lowest value
Highest value
0.0 °C
-10.0 °C
15.0 °C
Table 55 Heating increase/decrease limit value
▶ Set which outdoor temperature should be the limit value for the end
point that should be adjusted when increase/decrease is requested.
At outdoor temperatures lower than the limit value, the flow
temperature in the right end point (-35 °C) of the heat curve is
affected, with change indicated in %, see below.
At outdoor temperatures higher than the limit value, the flow
6 720 806 768 (2013/02)
Factory setting
Alternative
Underfloor
Radiator/Underfloor
Table 59 Type of heating system
▶ Select type of heating system.
The factory settings for the Radiator have a curve value (flow
temperature) of 22 °C at 20 °C an outdoor temperature, 37.4 °C at –
2.5 °C and 60 °C at -35 °C at an outdoor temperature (the high point of
the curve).
The factory settings for the Underfloor have a curve value (flow
temperature) of 22 °C at 20 °C outdoor temperature, 27.2 °C at -2.5°C
and 35 °C at -35 °C outdoor temperature.
45
SETTINGS
At a temperature higher than 20 °C, the same curve value applies as for
20 °C.
The right point of the curve (-35 °C) can be changed in
Minimum outdoor temperature ( Chapter 20.1).
Set value applies for all heat curves.
A change of the right point affects the flow temperature
for all outdoor temperatures that are lower than the set
temperature.
>> Highest permitted flow temperature T1
Factory setting
Lowest value
Highest value
80.0 °C
1)
100.0 °C
Table 60 Radiator
Factory setting
Lowest value
Highest value
45.0 °C
1)
45.0 °C
>>> I constant
Factory setting
Lowest value
Highest value
Table 65 I constant
>>> D constant
Factory setting
Lowest value
Highest value
>>> Minimum PID signal
Factory setting
Lowest value
Highest value
1) The value that is set in Lowest permitted flow temperature T1.
Factory setting
Lowest value
Highest value
10.0 °C
10.0 °C
80.0 °C
Table 62 Radiator
Factory setting
Lowest value
Highest value
Table 63 Underfloor
▶ Set the highest and lowest permitted temperature for T1. Ensure that
the value corresponds with the selected curve and possible curve
adjustments.
▶ Check also that the highest temperature T1 with Underfloor does not
exceed the permitted value for the type of floor used.
100%
0%
100%
Table 68 Maximum PID signal
>>> Mixing valve running time
Factory setting
10.0 °C
10.0 °C
45.0 °C
0%
0%
100%
Table 67 Minimum PID signal
>>> Maximum PID signal
Factory setting
Lowest value
Highest value
0.0
0.0
10.0
Table 66 D constant
Table 61 Underfloor
>> Lowest permitted flow temperature T1
300.0
5.0
600.0
300s / 05:00
Table 69 Mixing valve running time
▶ Set the run time that is indicated on the mixing valve and indicate
value in number of minutes.
If there is no time indication on the mixing valve, run it
manually ( Chapter 20.7) and measure how long it
takes to go from fully closed to a fully open mixing valve
(the mixing valve stops sounding and the endposition
switch switches off).
>>> Mixing valve fully closed
>> Heat curve
The settings are the same as for Circuit 1.
The settings are the same as for Circuit 1.
Factory setting
Lowest value
Highest value
>> Room temperature program
Table 70 Mixing valve fully closed
The settings are the same as for Circuit 1, except that Copy to all
heating circuits is not included.
▶ Set how many K ( °C) below the maximum permitted flow temperature
T1 the mixing valve is to be fully closed. The maximum flow
temperature is different depending on the type of heating system
(radiator or underfloor). With an underfloor system, the mixing valve
should be fully closed at 45 °C-2K=43 °C (with factory settings).
>> Room sensor (room controller)
>> Regulator settings
The mixing valve is controlled with PID regulator in order to reach the
flow set point value when there is a need. The signal determines how
much the opening of the mixing valve should change. It is calculated with
short time intervals.
>> Regulator settings
>>> P constant
Factory setting
Lowest value
Highest value
Table 64 P constant
46
1.0
0.1
30.0
2.0K
1.0K
10.0K
>>> Mixing valve start closing
Factory setting
Lowest value
Highest value
2.0K
1.0K
10.0K
Table 71 Start closing mixing valve
▶ Set how many K ( °C) below the value for fully closed mixing valve the
closure of the mixing valve should begin. The result is 43 °C-2K=41 °C
(with the factory settings for underfloor heating).
6 720 806 768 (2013/02)
SETTINGS
20.1.1 SET POINT VALUE
The heating circuit's set point value is the temperature of the flow that
the heat pump attempts to maintain. Sometimes, the measured actual
value fluctuates a bit upward and downward depending on changes in
the outdoor temperature or a large hot water demand.
The set point value specified by the customer/installer is
most often the room temperature, which is recalculated
by the control unit into a corresponding flow
temperature set point value. Under normal conditions, 1
K ( °C) in room temperature corresponds to approx. 3 K
( °C) in flow temperature.
The set point value is normally based on:
• Current curve value (the flow temperature at the current outdoor
temperature according to the applicable heat curve).
• Current curve influence through:
– Room sensor (room controller)
– Holiday
– Active program
– External control
SET POINT VALUE CALCULATION
The set point value for the heating circuit is the current curve value
adjusted with active curve influence, if any such exists.
Priority order for curve influence is:
operation; only hot water is produced. Automatic signifies change-over
at the set outdoor temperature.
>>> Outdoor temperature limit for change over
Factory setting
Lowest value
Highest value
Table 73 Change over temperature
The menu is displayed only if Automatic has been selected in Winter
operation.
>>> Delay before change over to winter operation
Factory setting
Lowest value
Highest value
>>> Delay before change over to summer operation
Factory setting
Lowest value
Highest value
>>> Direct start limit for winter operation
Only one of these can be active. How big the influence should be and
when to exercise it is set in the respective function.
Table 76 Direct start limit
• External set point value. The set point value is determined according
to input signal 0-10V where 1V is 10 °C and 10V is 80 °C (0V triggers
an alarm).
SET POINT VALUE LIMITATION
The calculated set point value is always checked against the permitted
temperature limits.
The applicable set point value T1 for Circuit 1 and the measured actual
value for T1 are used to activate and deactivate the heat demand.
4h
1h
48h
Table 75 Delay before change over to summer operation
Factory setting
Lowest value
Highest value
A fixed set point value (not curve-based) applies in the event of:
4h
1h
48h
Table 74 Delay before change over to winter operation
• External control
• Active program
• Holiday
FIXED SET POINT VALUE
18 °C
5 °C
35 °C
13 °C
5 °C
17 °C
In the event of change over between winter and summer
operation and vice versa, there is a certain delay to
prevent constant starting and stopping of the
compressor when the outdoor temperature oscillates
around the temperature limit.
Below the direct start limit, the control unit changes over
to winter operation without delay.
>> Maximum operating time for heating at hot water demand
The menu is not displayed if Block heating during hot water demand is
set to Yes ( Chapter 20.2).
The following applies to Circuit 2, 3...: When the actual value for the
mixed circuit's T1 is low in relation to the set point value, more heating
water is pumped into the circuit so as to maintain the set point value.
Factory setting
Lowest value
Highest value
If the flow temperature has been below the set point value for a certain
period of time, there is a heat demand and the compressor produces
heat before the indoor temperature is reduced significantly. This
happens until the flow temperature is a couple of degrees higher than
the set point value. (Or because Maximum operating time for heating
at hot water demand has passed.)
Table 77 Operating time heating
20min
0min
120min
>> Minimum outdoor temperature
Heating demand is not active during summer operation.
Factory setting
Lowest value
Highest value
-35,0 °C
-35,0 °C
-10,0 °C
> General
Table 78 Lowest outdoor temperature
>> Summer/winter operation
▶ Set the minimum outdoor temperature for the heat curve.
>>> Winter operation
Factory setting
Alternative
Automatic
On/Automatic/Off
Table 72 Summer/winter operation
If On is selected, the heat pump is constantly in winter operation and
heat and hot water are always produced. Off signifies constant summer
6 720 806 768 (2013/02)
47
SETTINGS
20.2 HOT WATER
Under Hot water, there are functions to:
• Acknowledge hot water sensor T3
• Extra hot water
• Hot water peak
• Hot water program
• Hot water mode
• Hot water settings heat pump x
• Block heating during hot water demand
• Maximum operating time for hot water at heating demand
• Hot water circulation
• Protective anode installed
> Acknowledge hot water sensor T3
Factory setting
Alternative
Yes (if correctly installed)
Yes/No
Table 79 Acknowledge hot water sensor
Factory setting
Lowest value
Highest value
0h
0h
48h
Table 80 Extra hot water duration
▶ Set the duration of extra hot water production.
>> Extra hot water stop temperature
Factory setting
Lowest value
Highest value
65 °C
50 °C
65 °C
Table 81 Extra hot water stop temperature
▶ Set the stop temperature for extra hot water.
Additional amount of hot water is produced by temporarily increasing
the temperature of the hot water during the set number of hours to the
indicated stop temperature.
The heat pump starts the function directly and uses the compressor first
and then the additional heat source to increase the temperature. When
the desired number of hours have passed, the heat pump returns to
normal hot water mode.
DANGER: Risk of burn injuries.
▶ Use a mixing valve when the hot water temperature
exceeds 60 °C.
> Hot water peak
Hot water peak means a temporary increase in the hot water
temperature to approx. 65 °C for thermal elimination of bacteria
(pasteurisation).
The Hot water circulation pump is controlled by the control unit during
the hot water peak.
For the hot water temperature increase, the compressor is used first;
the additional heat source then continues alone.
>> Day of the week
Wednesday
None, Day, All
Table 82 Weekday
▶ Set the day on which the hot water peak should take place. None
means that the function is disabled. All means that a hot water peak
takes place every day.
If hot water peak is deactivated comfort mode must be selected in the
menu hot water mode.
48
>> Interval in weeks
Factory setting
Lowest value
Highest value
1
1
4
Table 83 Week interval
▶ Set how often a hot water peak should take place.
– 1 means a hot water peak every week.
– 2 means that a hot water peak takes place in all even weeks of the
year, i.e. in week 2, 4, 6, etc.
– 3 means week 3, 6, 9, etc.
– 4 means week 4, 8, 12, etc.
>> Start time
Factory setting
Lowest value
Highest value
> Extra hot water
>> Extra hot water duration
Factory setting
Area
▶ Select None if electric additional heat in the hot water cylinder is
installed and controlled by external sources.
3:00
0:00
23:00
Table 84 Start time
▶ Set the time of the hot water peak.
>> Maximum time
Factory setting
Lowest value
Highest value
3.0h
1.0h
5.0h
Table 85 Maximum time
>> Time for warm-keeping (Duration of hot water peak)
Factory setting
Lowest value
Highest value
1.0h
1.0h
Maximum time - 1h
Table 86 Time for warm-keeping
▶ Set Maximum time and Time for warm-keeping (Duration of hot
water peak).
The hot water peak is activated on the selected day and at the selected
time. It continues until the stop temperature has been reached plus
the time for warm-keeping (duration of hot water peak). The hot water
peak cannot continue longer than the set Maximum time. If it is
cancelled because the maximum time has expired, a message is
shown in the display and a new attempt is made after 24 hours.
> Hot water program
Program 1 and Program 2 enables you to block hot water production
during the set time.
>> Active program
Factory setting
Alternative
Always hot water
• Always hot water
• Program 1
• Program 2
Table 87 Hot water program
>> View/edit active program
The menu is displayed only if Program 1 or Program 2 has been
selected. Programs are changed in the same way as for Room
temperature program (Chapter 20.1).
> Hot water mode
Factory setting
Alternative
Economy
Economy/Comfort
Table 88 Hot water mode
6 720 806 768 (2013/02)
SETTINGS
▶ Select hot water mode.
Economy means that the hot water is permitted to cool slightly before
hot water production starts compared to Comfort. The hot water
cylinder temperature is held at approximately 50 °C.
▶ Change to Comfort if more or hotter hot water is desired. The hot
water cylinder temperature is held at approximately 58 °C.
This setting must be used if electric additional heat is missing or if the
hot water circulation is used, when the temperature in the hot water
circulation is otherwise too low.
In certain countries there are requirements regarding
the lowest hot water temperature in buildings. Check
that the settings in Economy and Comfort mode conform
to the applicable regulations.
>> Hot water production
Yes
No/Yes
Table 89 Hot water production
> Hot water settings HP 2
Heat pump 2 has factory setting No for Hot water production. This
value must not be changed.
> Block heating during hot water demand
Factory setting
Alternative
> Protective anode installed
Factory setting
Alternative
No
Yes/No
1)
Yes/No
Table 94 Anode installed
1)
> Hot water settings heat pump 1
Factory setting
Alternative
▶ Go back to the previous field by using
.
▶ Press the menu dial in the last setting field to save settings
Hot water circulation takes place every day during the set periods.
value set during Start-up
Change the value if there has been a change since start-up.
▶ Change to No if no anode exists.
There can be an anode in the domestic hot water cylinder in order to
protect it against corrosion. If the anode breaks, it must be fixed to
prevent the domestic hot water cylinder from being damaged. The
control unit will alarm when the anode is broken.
20.3 HOLIDAY
During holidays (absence), the heating can, for example, be kept at a
lower or higher level and hot water production can be switched off. Start
and Stop date, Room temperature and Block hot water production are
only displayed if the holiday function is activated.
> Circuit 1 and hot water
>> Activate holiday function
Factory setting
Alternative
No
No/Yes
Table 95 Holiday function
Table 90 Block the heat
>> Start date
▶ Select Yes if the hot water demand must always be satisfied before
the heat demand.
▶ Select No if hot water production should be interrupted after a certain
time in event of a heat demand.
▶ In No also set the duration that hot water production may occur for
during the heat demand.
>> Maximum operating time for hot water at heating demand
Factory setting
Lowest value
Highest value
30 min
5 min
60 min
Table 91 Operating time hot water
> Hot water circulation
A domestic hot water circulation pump can be installed if required in
position E41.G6, can be installed. It is subject to time control, i.e., it can
be activated during parts of the day.
>> Hot water circulation pump active
Factory setting
Alternative
No
No/Yes
Table 92 Hot water circulation pump active
>> Stop date
▶ Set start and stop date for the desired period. Format yyyy-mm-dd.
The period starts and ends at 00:00. Both the start and end date are
included in the period.
▶ Terminate the period prematurely by indicating No in the menu
Activate holiday function.
>> Room temperature
▶ Set the room temperature that should apply to the circuit during the
period.
Factory setting
Lowest value
Highest value
Table 96 Room temperature, holiday
>> Copy to all heating circuits
Factory setting
Alternative
>> Block hot water production
Factory setting
Alternative
>> Time settings
Table 98 Block hot water
Stop time
24:00
No
Yes/No
> Circuit 2, 3... (optional)
>> Activate holiday function
Table 93 Time settings
>> Start date
▶ Set up to four separate intervals.
▶ To change time: turn the menu dial until the desired time appears.
Push the menu dial to continue to the next setting field.
>> Stop date
6 720 806 768 (2013/02)
No
Yes/No
Table 97 Copy circuits
▶ Indicate Yes if there is circulation pump.
Time settings can then be made.
▶ In Yes, change hot water mode to comfort mode.
Start time
00:00
17 °C
10 °C
35 °C
>> Room temperature
▶ Set the values in the same way as for Circuit 1 and hot water.
49
SETTINGS
20.4 ENERGY MEASUREMENTS
Energy is measured per compressor; the calculated
results are added prior to being displayed.
> Generated energy
This displays Generated energy in kWh divided into Heating and Hot
water.
> Consumption electric additional heat
This displays Consumption electric additional heat in kWh divided into
Heating and Hot water.
20.5 TIMERS
The control unit shows the timers that are in operation. There are a
number of timers for, e.g., delays of different types, but also for extra hot
water, hot water peak, etc. A number of these times are set under
customer or installer, whereas others have a set factory value which
cannot be changed. Level shows at what level the setting can be made.
0 = Customer, 1 = Installer, 3 = Factory.
Timers
Setting
Extra hot water
Extra hot water duration
Hot water peak time for warm-keeping
Hot water\Hot water peak\Time for warm-keeping
Alarm mode delay
)
F value
Level
0h
0, 1
1.0h
1
1.0h
3
0h
0
Party
Party (
Operating time for heating at hot water demand
Room temperature\General\Maximum operating time for heating
at hot water demand
20min
0
Hot water, operating time at heating demand
Hot water\Maximum operating time for hot water at heating
demand
30 min
0
10min
3
Heat pump x timers
> Compressor start delay
> Compressor start delay groundwater
Installer\General\Groundwater\Compressor start delay
0s
1
> G2 heat carrier pump stop delay
5min
3
> Block low pressure switch
150s
3
> Compressor working area timers
>> Block after hot water production
120s
3
>> Delay after temporary stop
60min
3
>> Block after low outdoor temperature
30 min
3
Additional heat timers
> Additional heat start delay
Additional heat\Additional heat general\Start delay
> Additional heat start delay after high outdoor temperature
> Delay mixing valve control after additional heat start
Additional heat\Mixed additional heat\Delay mixing valve control
after additional heat start
> Additional heat program activation delay after low outdoor
temperature
120min
1
30 min
3
20min
1
15min
3
Delay before change over to summer operation
Room temperature\General\Summer/winter operation\Delay
before change over to summer operation
4h
1
Delay before change over to winter operation
Room temperature\General\Summer/winter operation\Delay
before change over to winter operation
4h
1
Shut down protection during change over from hot water to heating
300s
3
Heating start delay*)
3min
-
Heating stop delay*)
3min
-
Table 99 Timers
*) Between compressors/heat pumps
50
6 720 806 768 (2013/02)
SETTINGS
20.6 EXTERNAL CONTROL
>>> Start collector circuit pump
When an external input is connected, the control unit performs functions
which are set to Yes or is separated from 0 (Room temperature). When
the external input is no longer connected, the control unit returns to
normal mode. Only installed functions are displayed.
Factory setting
Alternative
No
No/Yes
Table 107 Start collector circuit pump
This is where the functions for the external inputs 1 and 2 per heat pump
and the external inputs for circuits 2, 3, etc. are located.
>>> Alarm at low pressure in collector circuit
> Heat pump x
Factory setting
Alternative
>> External input 1, 2
Table 108 Alarm at low pressure in collector circuit
>>> Invert input
Factory setting
Alternative
No
No/Yes
Table 100 Invert input
▶ Select Yes if the input signal is to be reversed (i.e. activated with open
contact).
This function requires the installation of a pressure
switch in the collector circuit and its connection to the
external input. In the event of incorrect pressure in the
circuit, the external input closes, triggering a category A
alarm ( Chapter 21.8).
>>> Block additional heat 100% at trigged power guard
>> External input circuit 2, 3...
Function not used.
>>> Invert input
>>> Max output additional heat at trigged power guard
Function not used.
Factory setting
Alternative
>>> Block compressor x
Table 109 Invert input
Factory setting
Alternative
No
No/Yes
No
No/Yes
▶ Select Yes if the input signal is to be reversed (i.e. activated with open
contact).
>>> Block heating at tripped underfloor temperature limiter
(Circuit 2)
Table 101 Blocking
>>> Block additional heat
Factory setting
Alternative
No
No/Yes
No
No/Yes
Table 102 Blocking
Factory setting
Alternative
No
No/Yes
Table 110 Blocking
>>> Block heating
>>> Block heating at tripped underfloor temperature limiter
Factory setting
Alternative
No
No/Yes
Table 103 Blocking
Factory setting
Alternative
No
No/Yes
Table 111 Blocking
>>> Room temperature
>>> Block heating
Factory setting
Alternative
No
No/Yes
Factory setting
Lowest value
Highest value
No (0.0 °C)
10.0 °C
35.0 °C
Table 104 Blocking
Table 112 Room temperature
>> Room temperature
▶ Set the room temperature that should apply in the event of enabled
external control.
▶ Value > 0 °C enables the function.
Factory setting
Lowest value
Highest value
No (0.0 °C)
10.0 °C
35.0 °C
Table 105 Room temperature
The highest temperature is used if temperature changes have been set
for a certain circuit at several external inputs.
▶ Set the room temperature that should apply in the event of enabled
external control.
▶ Value > 0 °C enables the function.
>>> Block hot water production
Factory setting
Alternative
No
No/Yes
Table 106 Blocking
6 720 806 768 (2013/02)
51
SETTINGS
20.7 INSTALLER
>> Highest permitted flow temperature T1
This section includes:
Factory setting
Lowest value
Highest value
•
•
•
•
•
•
•
•
•
•
•
•
General
Heat pump x capacity
Connected I/O boards
Compressor working area
Generated energy
Operating times and consumptions
Temperatures
Programmable outputs
Inputs
Outputs
Circulation pumps
Screed drying
Table 115 Radiator
Factory setting
Lowest value
Highest value
45,0 °C
10,0 °C
45,0 °C
Table 116 Underfloor
>> Operating mode
▶ For a description of operating modes ( Chapter 8.4).
> General
>> Anti-seizure mode
>>> Day of the week
Factory setting
Alternative
80,0 °C
10,0 °C
100,0 °C
Wednesday
Monday-Sunday
Table 113 Anti-seizure day
The set operating mode is indicated with the symbol >
before the selected mode. Operating mode is selected
automatically the first time the heat pump is started.
Operating mode can be changed here. The control unit
allows only the options that can be achieved with the
installed equipment.
Selection of operating mode leads to automatic setting
of certain values in the control unit.
>>> Start time
>> Groundwater
Factory setting
Alternative
12:00
0:00 - 23:00
Table 114 Anti-seizure start time
▶ Set date and time for anti-seizure operation.
Anti-seizure mode ensures that components do not become seized
during periods of inactivity.
Anti-seizure mode operates differently in summer and in winter. This
enables the duration of the anti-seizure operation to be reduced.
Furthermore, during anti-seizure operation the entire system does not
need to be switched off in winter.
Anti-seizure mode in summer mode
Anti-seizure mode starts only if there is no other type of
demand. When there is a demand, the anti-seizure
operation waits for up to one hour for the demand to be
satisfied. Otherwise, the anti-seizure operation has to
wait until the next period.
Heat pump 1 runs first followed by heat pump 2, etc. 3way valves and circulation pumps are run for 1 minute
and mixing valves for the respective mixing valve's run
time + 10s. A pause of 30s is made between
components.
During anti-seizure mode, certain parts of the heating
system become hot for a short period of time, which is
completely normal.
The anti-seizure mode is not cancelled if a hot water
demand arises during the anti-seizure operation. The hot
water temperature can thereby fall. A suitable time for
anti-seizure operation is when the hot water
consumption is low, e.g., at night.
Anti-seizure mode in winter mode
In winter mode, anti-seizure operation only operates on
valves, mixers and pumps that normally do not operate
in winter mode (refers to accessories such as pool and
solar). Anti-seizure mode can occur during operation.
52
Function not used.
>>> Compressor start delay
Function not used.
>> Display light switch off delay
Factory setting
Lowest value
Highest value
5min
1min
240min
Table 117 Display light switch off delay
▶ Set the delay before the display backlighting is automatically
switched off after the last display activity (navigating, setting, alarm
display etc.).
>> Time for reset of access level
Factory setting
Lowest value
Highest value
20min
1min
240min
Table 118 Reset of access level
▶ Set how much time it should take for the control unit to return
automatically from installer level to customer level.
> Heat pump x capacity
Lowest value
Highest value
6.0kW
7.0kW
9.0kW
11.0kW
14.0kW1)
17.0kW1)
Table 119 Heat pump capacity
1) Not available in UK market.
▶ The total capacity is selected under Start-up. If an incorrect value was
selected, make changes in line with the heat pump type plate.
> Connected I/O boards
All boards and current version are displayed, if relevant.
6 720 806 768 (2013/02)
SETTINGS
> Compressor working area (Compressor operating)
This defines a number of functions that make the compressor stop
temporarily or change operating mode to avoid more serious alarms.
>> Outdoor stop function activated
Factory setting
Alternative
•
•
•
•
Incorrect temperature indication from an internal sensor 1)
The expansion valve does not function as it should (too closed)2)
Too little or too much refrigerant 2)
Contaminants, magnetite and/or limescale deposits in the condenser
2)
No
Yes/No
Table 120 Outdoor temperature stop function
▶ Select Yes if the stop function should be active.
The compressor stops when the outdoor temperature falls below the
lowest permitted outdoor temperature for the compressor (-20 °C).
When the outdoor temperature rises to a value that is higher than the
lowest permitted temperature and this continues for 60 minutes
(factory value), the stop function is deactivated and the compressor
starts automatically if there is a demand.
The stop functions are always inactive at outdoor
temperatures higher than 10 °C (factory value, not
adjustable).
1) Inspection and remedy possible by the installer.
2)
Visit by an authorised refrigeration engineer with suitable tools for the
inspection and remedy is required.
> Programmable outputs
F value
Alternative
E41.G6
E41.G6/E11.P2
Table 122 Programmable outputs
> Inputs
The status of all inputs is displayed here. Pressure switches and motor
cut-outs are shown for each heat pump. In addition, any alarms for
shunted additional heat, status for external inputs and protective anode
are shown.
Only connected inputs are displayed.
> Generated energy
> Outputs
This displays Generated energy in kWh divided into Heating and Hot
water.
All components can be manually operated individually here to check
function.
> Operating times and consumptions
>> Manual operation time
The total operating time for the control unit, heat pump x and additional
heat (active connection). It can also make short term measurements for
compressor and additional heat.
Factory setting
Lowest value
Highest value
> Temperatures
All connected/acknowledged sensors present values. The set point
value is also given for some. The opportunity to correct the sensors is
also given.
Open circuits/short circuits/faults in sensors are indicated with a dash in
the
display and under Temperatures. Alarms are triggered and
stored in alarm log and alarm history.
T2 Out
Temperatures heat
pump x
Circuit x
Hot water
T2 display, correction, Attenuation
T1 Start/stop limits compressor
T6,T8,T9,T10,T11 display, correction
T3 hot water start
T8 hot water stop
T1 set point
T1 display, correction
T5 display, correction, Attenuation
Room temperature set point value
T3 display, correction
Extra hot water stop temperature
Hot water peak stop temperature
Table 123 Manual operation time
▶ Set the number of minutes for manual operation.
Different vital components can be put into operation/turned off
separately.
On or Off, is displayed for each component.
Use the manual operation function on commissioning in
order to check if the installed components work.
Manual operation is possible for the following components (only the
ones that are installed are displayed):
>> G1 Heating circuit pump
>> Heat pump x
>>> Q21 Three-way valve (Heating/Hot water)
>>> G2 Heat carrier pump
>>> G2 Heat carrier pump speed
>>> G3 Collector circuit pump
>>> Compressor
Table 121 Temperature display
>> Hot water electric heater
Deviation of T6 hot gas temperature
>> Hot water circulation pump
Details regarding the hot gas temperature at T6 are also displayed if the
actual value has deviated during the last 24 hours from the calculated
ideal value. This enables the status of the refrigerant circuit to be
assessed without special tools.
>> Circuit 2, 3...
Deviations in excess of -10 °C could be caused by the following:
•
•
•
•
Filter E2x.V101 obstructed 1)
Compressor run time too short 1)
Incorrect temperature indication from an internal sensor 1)
Expansion valve works incorrectly (too much open) 2)
Deviations in excess of +10 °C could be caused by the following:
6 720 806 768 (2013/02)
0min
0min
240min
>>> Circulation pump
>>> Mixing valve signal
>>> Mixing valve open
>>> Mixing valve close
>> Electric heater 1
>> Electric heater 2
>> Mixed additional heat
>>> Mixed additional heat
53
SETTINGS
>>>> Pump speed at no demand
>>> Mixing valve signal
>>> Mixing valve open
>> Alarm buzzer
Factory setting
Lowest value
Highest value
>> General alarm
Table 129 Pump speed at no demand
>>> Mixing valve close
> Circulation pumps
10%
1%
100%
>> Heating circuit pump G1
▶ Set pump speed when there is no demand. A low speed is used to
keep the system operating when there is no demand for heat.
>>> Operation alternative
>>> Regulator settings
Factory setting
Alternative
Continuous
Continuous/Automatic
Table 124 G1
▶ Select if circulation pump G1 should run continuously or in optimised
operation. The setting applies to G1 of all circuits.
Continuous means that G1 is always in operation during the heating
season.
Automatic means that the circulation pump runs in approx. 10 min,
stands idle for 10 min, and so on, if it is in winter operation and there
has not been any heating demand for 40 min. Automatic operation is
cancelled when heating demand arises or winter operation is
disabled.
G1 stands idle (apart from anti-seizure operation) if it is summer
operation.
>>>> P constant
Factory setting
Lowest value
Highest value
Table 130 P constant
>>>> I constant
Factory setting
Lowest value
Highest value
>> Collector circuit pump G3
>>> Operation alternative
>>> Operation alternative
Factory setting
Alternative
Automatic
Continuous/Automatic
Table 125 G2
▶ Select if heat carrier pump G2 should run continuously or start
automatically when the compressor starts.
The setting applies to all heat pumps' G2. In automatic operation, G2
starts for heat pump 2 when compressor 2 starts.
>>> Pump speed E2x
>>>> Fixed pump speed
Factory setting
Lowest value
Highest value
Auto
0% (Auto)
100%
Table 126 Fixed pump speed
▶ Set desired percentage to maintain a constant pump speed. Auto
means the pump speed will be controlled by the control unit.
>>>> Temperature difference heat transfer fluid when heating
Factory setting
Lowest value
Highest value
7K
3K
15K
300.0
5.0
600.0
Table 131 I constant
>> Heat carrier pump G2
Factory setting
Alternative
3.0
0.1
30.0
Automatic
Continuous/Automatic
Table 132 G3
▶ Select if collector circuit pump G3 should run simultaneously with the
compressor or continuously.
> Screed drying
Screed drying requires the installation of underfloor
heating coils under the floor tiles. Consult with screed
manufactories for information on maximum
temperatures and time required.
The screed drying function is used to expel humidity from the floor tiles
in newly-built houses. The drying program has the highest priority, i.e.,
all other functions than security functions and additional heat only are
disabled. All circuits contribute to the drying.
Screed drying takes place in three phases:
• Heating phase
• Phase with maximum temperature
• Cooling phase
▶ Specify the temperature difference which the heat pump will aim to
achieve. This is done by regulating the pump speed.
Heating and cooling are performed stepwise; each step continues for at
least a day. The phase with maximum temperature is considered to be
one step. There are 9 steps with the factory values: Heating phase in 4
steps (25 °C, 30 °C, 35 °C, 40 °C), maximum temperature (45 °C for
four days), cooling phase in 4 steps (40 °C, 35 °C, 30 °C, 25 °C).
It is possible to cancel a running program. On completion of the program,
the heat pump returns to normal operation.
>>>> Temperature difference heat transfer fluid when hot water
>> Activate
Factory setting
Lowest value
Highest value
Factory setting
Alternative
Table 127 Temperature difference heat transfer fluid when heating
7K
3K
15K
No
Yes/No
Table 133 Activate screed drying
Table 128 Temperature difference heat transfer fluid when hot water
▶ Select Yes if drying should be performed.
▶ Specify the temperature difference which the heat pump will aim to
achieve. This is done by regulating the pump speed.
There is an opportunity to change the current program step.
54
>> Remaining time for current step (shown if drying is enabled)
6 720 806 768 (2013/02)
SETTINGS
20.8 ADDITIONAL HEAT
>> Heat source
Factory setting
Alternative
Additional heat
Both/Compressor/Additional heat
The additional heat works together with the heat pump to maintain the
right heating in the circuits. The additional heat can be selected to work
alone.
Table 134 Heat source drying
See manual for the multi-module for the mixed additional
heat operating mode.
>> Program settings
>>> Flow temperature increase per heating step
Factory setting
Lowest value
Highest value
5.0K
1.0K
10.0K
Table 135 Temperature increase per heating step
>>> Number of days per heating step
Factory setting
Lowest value
Highest value
1
1
5
•
•
•
•
Additional heat general
Electric additional heat
Hot water electric heater
Additional heat program
> Additional heat general
Under Additional heat general the functions that are common to
electric additional heat and mixed additional heat are found.
>> Start delay
Table 136 Days per heating step
>>> Maximum flow temperature
Factory setting
Lowest value
Highest value
Under Additional heat, there are:
45 °C
25 °C
60 °C
Table 137 Maximum flow temperature drying
>>> Number of days with maximum temperature
Factory setting
Lowest value
Highest value
4
0
20
Factory setting
Lowest value
Highest value
120min
0min
240min
Table 141 Additional heat start delay
▶ Set what start delay should apply to the additional heat.
When the need for additional heat arises, a timer with set time is
started. When this time has passed the additional heat starts.
>> Additional heat only
Factory setting
Alternative
No
Yes/No
Table 138 Days with maximum temperature
Table 142 Additional heat only
>>> Flow temperature decrease per cooling step
▶ Change to Yes if the additional heat should work alone.
This can be suitable if the heat pump should provide heat before, e.g.,
the collector circuit is ready.
Factory setting
Lowest value
Highest value
5.0K
1.0K
10.0K
Factory setting
Alternative
Table 139 Temperature decrease per cooling step
>>> Number of days per cooling step
Factory setting
Lowest value
Highest value
>> Block additional heat
No
Yes/No
Table 143 Block additional heat
1
1
5
Table 140 Days per cooling step
▶ Indicate if the additional heat should be blocked. In this case, the
additional heat may not take part. The additional heat is, however,
allowed to kick in in alarm mode and additional heat only mode if no
other blocking function is enabled.
>> Maximum outdoor temperature for additional heat
CAUTION: Risk of floor damage
▶ Follow the manufacturer's recommendations for the
floor tiles.
Factory setting
Lowest value
Highest value
10 °C
-30 °C
40 °C
Table 144 Maximum outdoor temperature for additional heat
▶ Set the desired temperature limit. If the outdoor temperature exceeds
this value, the additional heat may not work.
> Electric additional heat
The control unit supports 1 additional heat unit.
The settings for connection capacity and regulator for the additional
heat use are made under this menu.
> Electric heater connection
>> Connected output
▶ Shows the actual output of the input electric additional heat.
6 720 806 768 (2013/02)
55
SETTINGS
> Hot water electric heater
>>> Output limitation in compressor mode
Factory setting
Lowest value
Highest value
6.0kW
0.0kW
9.0kW
Table 145 Output limitation
▶ Set the output permitted during compressor operation.
Under Additional heat, there are also settings for additional electric
heat in hot water heaters.
>> Acknowledge hot water additional heat
Factory setting
Alternative
No
Yes/No
Table 153 Additional electric heat, hot water
A low value can result in hot water peak failure.
Operating modes Mixed additional heat:
Extra hot water and Hot water peak requires additional
heat in the hot water heater
>>> Output limitation when additional heat only
Factory setting
Lowest value
Highest value
6.0kW
0.0kW
9.0kW
Table 146 Output limitation
▶ Set the output permitted when the compressor is not in operation.
>>> Output limitation in hot water mode
Factory setting
Lowest value
Highest value
6.0kW
0.0kW
9.0kW
>> Activate program
Factory setting
Alternative
No
No/Yes
>> View/edit active program
Only displayed if a program has been selected.
>> Outdoor temperature limit for deactivation of time control
Only displayed if a program has been selected.
▶ Set the output permitted during hot water production.
>> Regulator settings
>>> P constant
4.0
0.1
30.0
Table 148 P constant
>>> I constant
Factory setting
Lowest value
Highest value
This function can be used to set the times between which additional heat
mode is blocked.
Table 154 Activate additional heat program
Table 147 Output limitation
Factory setting
Lowest value
Highest value
> Additional heat program
300.0
5.0
600.0
Table 149 I constant
Factory setting
Lowest value
Highest value
-26 °C (Off)
-26 °C
20 °C
Table 155 Outdoor temperature limit time control
▶ Set a suitable temperature for deactivation of time control. -26 °C =
function Off.
If T2 is over set Outdoor temperature limit for deactivation of time
control for 15 minutes, or if Outdoor temperature limit for
deactivation of time control is set to Off, the additional heat will be
blocked by time control as long as Additional heat program is
activated.
If T2 is under set Outdoor temperature limit for deactivation of time
control or if Additional heat program is deactivated the additional heat
will not be blocked by time control.
>>> D constant
Factory setting
Lowest value
Highest value
0.0
0.0
10.0
Table 150 D constant
0%
0%
100%
Table 151 Minimum PID signal
The settings for collector circuit in/out are:
>> Lowest permitted temperature E21.T10 / Lowest permitted
temperature E21.T11
Factory setting
Lowest value
Highest value
>>> Maximum PID signal
Factory setting
Lowest value
Highest value
• Setting collector circuit in T10
• Setting collector circuit out T11
> Setting collector circuit in T10 /
Setting collector circuit out T11
>>> Minimum PID signal
Factory setting
Lowest value
Highest value
20.9 SAFETY FUNCTIONS
100%
0%
100%
-6,0 °C (T10)
-8.0 °C (T11)
-10,0 °C
20,0 °C
Table 156 Lowest temperature, collector circuit
Table 152 Maximum PID signal
56
6 720 806 768 (2013/02)
SETTINGS
20.11 ALARMS
>> Hysteresis alarm reset
Factory setting
Lowest value
Highest value
1.0K
1.0K
10.0K
Table 157 Hysteresis
>> Number of warnings before alarm
Factory setting
Lowest value
Highest value
1
1
4
The different alarms that can occur are described in (Chapter 21).
Under Alarms there is:
•
•
•
•
•
•
Information log
Delete information log
Alarm log
Delete alarm log
Alarm history
Alarm indication
> Information log
The number of warnings is calculated during a time period of 180 min.
The information log shows information from the heat pump. The
information log symbol is displayed in the control panel start-up position
when there is active information.
20.10 GENERAL
> Delete information log
Among other things, settings for date and time are available here.
The information log is deleted here.
> Room sensor settings (room controller)
>> Show outdoor temperature in room sensor (room controller)
> Alarm log
Table 158 Number of warnings before alarm
F value
Alternative
No
Yes/No
The alarm log shows the alarms and warnings that have occurred. Alarm
category ( Chapter 21.8) is displayed in the top left corner of the
display and if the alarm is active, the alarm symbol is displayed both in
the alarm log and the initial menu of the control panel.
Table 159 Show outdoor temperature in the room controller
> Delete alarm log
> Set date
The alarm log is deleted here
Factory setting
Format
> Alarm history
yyyy-mm-dd
Table 160 Date
> Set time
Alarm history shows extensive information about the 20 most recent
alarms that have occurred. For example actual and set point values of the
temperature sensor and heat pump status at the time of the alarm.
Limited information is displayed for older alarms.
> Alarm indication
Factory setting
Format
hh:mm:ss
Table 161 Time
> Summer/winter time
Automatic
Manual/Automatic
Table 162 Summer/winter time.
▶ Select if there should be automatic change over between summer and
winter time or not (dates according to EU standard).
> Display contrast
F value
Lowest value
Highest value
70%
20%
100%
Table 163 Brightness
▶ If necessary, change the background light of the control panel.
> Language
▶ Change language, if desired.
Language change can also be brought about by holding
down the
-button in the standard display for at
least 5 s.
> Country
▶ Select country.
Here, a different country can be selected than was chosen as part of
the pre-configuration (start-up).
6 720 806 768 (2013/02)
>> Alarm buzzer signal
>>> Interval
▶ Check and change, if necessary, date and time. These are used by the
control unit to manage the different clock settings, e.g., holiday and
room temperature program.
Factory setting
Alternative
Settings for alarm buzzer and status lamp are made here.
Factory setting
Lowest value
Highest value
2s
2s
3600s (60min)
Table 164 Interval
▶ Set the length of the alarm interval.
The alarm buzzer sounds for one second and is silent during the rest
of the interval. The setting applies to all alarm buzzers.
>>> Blocking time
Factory setting
Start time
Stop time
Off
0:00 - 23:45
0:00 - 23:45
Table 165 Blocking time
▶ Indicate the times between which the alarm buzzer may not give out a
sound.
All alarm buzzers are silent during a set interval.
>> Alarm indication control unit
>>> Block alarm buzzer
Factory setting
Alternative
No
No/Yes
Table 166 Block alarm buzzer
The setting applies only to the control unit's alarm buzzer.
57
ALARMS
>> Alarm indication room sensor (room controller)
If the same alarm is repeated even after manual restart,
the unit should be replaced (refers to 4 and 5 flashing
alarms).
>>> Block alarm indicator lamp
Factory setting
Alternative
Yes
No/Yes
21.2 ALARMS
Table 167 Block indicator lamp
This section includes:
▶ Set if the indicator lamp should be off or not.
The setting applies to all room controllers.
>> General alarm level
>>> Alarms and warnings
Factory setting
Alternative
No
No/Yes
•
•
•
•
•
Information log ( Chapter 20.11)
Delete information log ( Chapter 20.11)
Alarm log ( Chapter 20.11)
Delete alarm log ( Chapter 20.11)
Alarm history ( Chapter 20.11).
Table 168 Alarms and warnings
21.3 CONTROL UNIT AND ROOM CONTROLLER ALARM
LAMP
No means that alarms produce a signal on the general alarm output. Yes
means that alarms as well as warnings produce a signal on the general
alarm output.
The status lamp on the control unit is used to show ON/OFF status for the
heat pump but also to show possible alarms. The status lamp is therefore
also called alarm lamp.
The room controller alarm lamp can be blocked.
20.12 ACCESS LEVEL
Access level is Customer as standard: This level gives you access to all
functions that the user requires. The installer also has access to the
additional functions required at installation.
20.13 RETURN TO FACTORY SETTINGS
▶ Select Return to factory settings and Yes to reset all settings to the
factory settings. Settings made by the customer are not affected.
Factory setting
Alternative
No
Yes/No
Table 169 Return to factory settings
21
21.1 SOFT STARTER
The soft starter has four different alarm causes, see table below.
Type 2 alarms are due to large voltage variations in the electricity grid.
Type 3 alarms indicate the existence of a fault in the compressor.
Types 4 and 5 alarms are there to protect the soft starter.
1) Stand-by means that the heat pump is running but no heating or hot water
demand exists.
The room controller alarm display function is referred to as an alarm
lamp in this chapter.
The room controller alarm lamp can be blocked.
The soft starter has normally 1 minute restart delay. The
restart delay is 5 minutes at an alarm.
21.4 ALARM DISPLAY
Soft starter fault indicators are located on the soft starter
unit, which is located within its housing.
21.5 ALARM BUZZER AT ALARM
Number of
flashes red LED Conditions
2
Undervoltage (Ue
<190VAC1))
3
Overcurrent during
start-up (>80A for 1 s.)
4
Relay protection
Incomplete ramp
Table 170
1) <190 VACrms+/-2% at  1 s.
2) Contact network supplier if alarm remains.
58
Table 171 Alarm lamp control unit
The room controller display is used to indicate alarms for some alarm
categories ( 21.8). The display window slowly flashes red until the
alarm has been acknowledged in the heat pump control unit, or been
automatically reset.
ALARMS
5
Behaviour
Function
Blue, continuously lit. The heat pump is running.
Blue, flashing rapidly. There is an alarm which must be
acknowledged.
The alarm has been acknowledged but the
alarm cause remains.
Blue, flashing.
The heat pump is in standby mode1).
Action
Auto reset with 5 min.
recovery2)
Auto reset with 5 min.
recovery
User action/possible
replacement of unit
Auto reset with 5 min.
recovery
When an alarm/warning occurs, the display shows information about
what has happened. At the same time, information is saved in the alarm
log and alarm history.
At an alarm the alarm buzzer on the heat pump sounds for one second
per alarm buzzer interval set. At certain times of the day the alarm buzzer
can be blocked or blocked altogether.
In the event of a warning, the alarm buzzer does not sound.
21.6 ACKNOWLEDGEMENT OF ALARMS
Acknowledgement means that you have to press
to make the
alarm window disappear. What happens after acknowledgement is
described in the respective alarm description.
In most cases, warnings do not have to be acknowledged. The alarm
window disappears by itself once the warning cause has disappeared. It
is, however, possible to acknowledge the warning.
21.7 ALARM TIMER, ALARM MODE
In the event of an alarm that stops the compressor the control unit starts
a timer at 1h. If the fault does not recur additional heat may start when
the timer has counted down.
6 720 806 768 (2013/02)
ALARMS
21.8 ALARM CATEGORIES
The alarms are divided into different categories depending on the type
and level of the fault. Alarm category is displayed in the alarm window,
alarm log and alarm history.
CATEGORIES A-H ARE ALARMS, CATEGORIES I-J ARE WARNINGS/INFORMATION, CATEGORIES K-M ARE WARNINGS, CATEGORY Z IS
INFORMATION.
Meaning
Stops the compressor
Stops additional heat
Alarm lamp, alarm buzzer is activated
Alarm delay
Requires acknowledgement to restart
Can be restarted before acknowledgement
Menu display must be acknowledged
Placed in the information log
A
X
B
X
C
X
D
X
E
X
X
5s
X
X
3s
X
X
15 min
X
X
1 min
X
X
5s
X
X
X
X
X
X
F
G
h
X
X
1s
X
X
X
1s
X
1s
X
X
X
X
X
In
X
J
X
K
L
M
Z
5s
0s
0s
X
X
X
X
5s
5s
2s
X
X
X
X
X
X
Table 172 Alarm categories
[In]
[J]
[M]
Temporary stop of compressor. The information may recur a
number of times during a certain time period; if there are more
during the period, a category A alarm is sounded.
Temporary stop of compressor. The information may recur a
number of times during a certain time period; if there are more
during the period, a category A alarm is sounded.
Used for board connection problems.
21.9 ALARM WINDOW
When an alarm/warning occurs, the display shows information about
what has happened. At the same time, information is saved in the alarm
log and alarm history.
Alarm lamp/buzzer: Yes.
Restart: Acknowledgement is required.
21.10.3 TRIPPED HIGH PRESSURE SWITCH E2X.RHP
Function: The compressor is stopped because of too high pressure in
the refrigerant circuit. Activated on open contact on the high pressure
switch.
Alarm timer starts: Yes.
Reset condition: Closed signal over the pressure switch.
6 720 643 415-15.1I
Fig. 55 Example
Category: A.
Alarm lamp/buzzer: Yes.
Restart: Acknowledgement is required.
21.10 ALARM FUNCTIONS
The alarm text is indicated in the heading.
21.10.1 HIGH HOT GAS TEMPERATURE E2X.T6
Function: Compressor stops. Activated when the temperature on
sensor T6 exceeds the applicable maximum hot gas temperature.
Alarm timer starts: Yes.
Reset condition: The hot gas temperature drops 5K below the alarm
limit.
21.10.4 LOW PRESSURE COLLECTOR CIRCUIT
Function: If Alarm at low pressure in collector circuit is selected and
the external input closes, this alarm is triggered. The compressor stops
( Chapter 20.6).
Alarm timer starts: Yes.
Reset condition: The pressure exceeds the set level. The setting is
made on the pressure switch.
Category: A.
Category: A.
Alarm lamp/buzzer: Yes.
Alarm lamp/buzzer: Yes.
Restart: Acknowledgement is required.
Restart: Acknowledgement is required.
21.10.2 TRIPPED LOW PRESSURE SWITCH E2X.RLP
21.10.5 LOW TEMPERATURE COLLECTOR CIRCUIT IN E2X.T10
Function: The compressor is stopped because of too low pressure in the
refrigerant circuit. Activated on open contact on the low pressure
switch. The alarm is delayed with 150s after compressor start or
alternation between hot water and heating production.
Function: Warning/alarm is given if the temperature of the collector
circuit in is too low. First, a warning is given. If the warning appears
several times during a certain time period, the warning transforms into a
category A alarm.
For settings of T10: (Chapter 20.9).
Alarm timer starts: Yes.
Alarm timer starts: Yes.
Reset condition: Closed signal over the pressure switch.
Reset condition: T10 exceeds the lowest permitted temperature T10
plus hysteresis.
Category: A.
6 720 806 768 (2013/02)
Category: J which goes over into A.
59
ALARMS
Alarm lamp/buzzer: Yes.
Alarm lamp/buzzer: Yes.
Restart: Acknowledgement is required in category A.
Restart: Automatic once the alarm cause has disappeared.
21.10.6 LOW TEMPERATURE COLLECTOR CIRCUIT OUT E2X.T11
21.10.11 HIGH FLOW TEMPERATURE E1X.T1
Function: Warning/alarm is given if the temperature of the collector
circuit out is too low. First, a warning is given. If the warning appears
several times during a certain time period, the warning transforms into a
category A alarm.
For settings of T11: (Chapter 20.9).
Function: The compressor stops because the flow temperature is too
high for the heating circuit. Activated when the sensor shows a value
which is 5K higher than the highest set point value for the circuit. The
factory setting for the highest set point value is 60 °C for radiator type of
circuit and 35 °C for underfloor type of circuit
After hot water production, the alarm is delayed with 4 min.
Alarm timer starts: Yes.
Reset condition: T11 exceeds the lowest permitted temperature T11
plus hysteresis.
Alarm timer starts: Yes.
Category: J which goes over into A.
Reset condition: The sensor's value falls below the temperature for
beginning of the heating demand.
Alarm lamp/buzzer: Yes.
Category: E.
Restart: Acknowledgement is required in category A.
Alarm lamp/buzzer: Yes.
21.10.7 TOO HIGH BOOT COUNT I/O BOARD BAS X
Function: Compressor stops. Is activated if the controller has executed
more than three new starts after the alarm Check CANbus cable
connection,
( Chapter 21.10.40).
Alarm timer starts: Yes.
Reset condition: The CAN-BUS communication with the controller has
been restored.
Restart: Automatic once the alarm cause has disappeared.
21.10.12 FAULTY ELECTRIC HEATER E21.E2
Function: The electric heater is turned off. Activated by tripped
overheat protection on the electric additional heat, high flow
temperature or too high temperature in electric additional heat. The
automatic trip fuse to the electric additional heat may have been tripped
due to, for example, a short circuit.
Reset condition: Overheat protection reset.
Category: A.
Category: F.
Alarm lamp/buzzer: Yes.
Alarm lamp/buzzer: Yes.
Restart: Acknowledgement is required.
Restart: Acknowledgement is required.
▶ Contact the installer if the alarm remains after acknowledgement.
21.10.13 OVERHEAT PROTECTION TRIPPED HOT WATER
ELECTRIC HEATER
21.10.8 MOTOR CUT-OUT 1 E2X.F11, COMPRESSOR
Function: Activated when the compressor's motor cut-out has tripped
because of high current or lost current phase resulting in undue strain on
the compressor.
Alarms may also be due to alarms from the soft starter ( Chapter
21.1).
Alarm timer starts: Yes.
Reset condition: Motor cut-out reset.
Category: B.
Function: The electric heater is turned off. If alarm output from the
electric heater has been connected to the multi module, the alarm is
given when an error occurs.
Reset condition: The error in the electric heater has been overcome and
no alarm signal.
Category: F.
Alarm lamp/buzzer: Yes.
Restart: Acknowledgement is required.
Alarm lamp/buzzer: Yes.
21.10.14 FAULTY PROTECTIVE ANODE E41.F31
Restart: Reset the motor cut-out / correct the softstarter alarm.
Function: The alarm is activated when the anode in the hot water
cylinder is broken or does not work. This alarm occurs only when
Protective anode installed is set to Yes.
21.10.9 FAILURE ON SENSOR E2X.T6 HOT GAS
Function: The compressor stops because the hot gas cut-out cannot be
guaranteed. Activated when the sensor's value indicates a temperature
lower than -50 °C.
Alarm timer starts: Yes.
Reset condition: The anode should be replaced so as to prevent
corrosion in the hot water heater.
Category: H.
Alarm lamp/buzzer: Yes.
Reset condition: The value of the sensor indicates >
-50 °C.
Restart: Acknowledgement is required.
Category: E.
21.10.15 FAILURE ON SENSOR E11.T1 FLOW
Alarm lamp/buzzer: Yes.
Function: The alarm is activated when the sensor's value indicates a
temperature lower than 0 °C. The flow temperature T1 becomes
identical to T8. If there are several heat pumps installed, T1 = T8 for the
heat pump that does not produce hot water and has the highest value on
T8. Additional heat mixing valve shut.
Restart: Automatic once the alarm cause has disappeared.
21.10.10 SHORT CIRCUIT ON SENSOR E2X.T6 HOT GAS
Function: The compressor stops because the hot gas cut-out cannot be
guaranteed. Activated when the sensor's resistance value indicates a
temperature higher than 150 °C.
Reset condition: The value of the sensor indicates >0 °C.
Category: H.
Alarm timer starts: Yes.
Alarm lamp/buzzer: Yes.
Reset condition: The value of the sensor indicates < 150 °C.
Restart: Automatic once the alarm cause has disappeared.
Category: E.
60
6 720 806 768 (2013/02)
ALARMS
21.10.16 SHORT CIRCUIT ON SENSOR E11.T1 FLOW
21.10.22 SHORT CIRCUIT ON SENSOR T3 HOT WATER
Function: The alarm is activated when the sensor's value indicates a
temperature higher than 110 °C. The flow temperature T1 becomes
identical to T8. If there are several heat pumps installed, T1 = T8 for the
heat pump that does not produce hot water and has the highest value on
T8. Additional heat mixing valve shut.
Function: The alarm is activated when the sensor's value indicates a
temperature higher than +110 °C. The hot water production is
terminated.
Reset condition: The value of the sensor indicates
< 110 °C.
Category: H.
Reset condition: The value of the sensor indicates < 110 °C.
Category: H.
Alarm lamp/buzzer: Yes.
Restart: Automatic once the alarm cause has disappeared.
Alarm lamp/buzzer: Yes.
21.10.23 FAILURE ON SENSOR E1X.TT.T5 ROOM
Restart: Automatic once the alarm cause has disappeared.
Function: The alarm is activated when the sensor's value indicates a
temperature lower than -1 °C. In the event of a failure on sensor T5, the
room temperature influence is set to 0.
21.10.17 FAILURE ON SENSOR E12.T1, E13.T1... FLOW
Function: The alarm is activated when the sensor's value indicates a
temperature lower than 0 °C. The mixing valve for the circuit is closed
completely.
Reset condition: The value of the sensor indicates >0 °C.
Category: H.
Alarm lamp/buzzer: Yes.
Reset condition: The value of the sensor indicates
> -1 °C.
Category: H.
Alarm lamp/buzzer: Yes.
Restart: Automatic once the alarm cause has disappeared.
Restart: Automatic once the alarm cause has disappeared.
21.10.24 SHORT CIRCUIT ON SENSOR E1X.TT.T5 ROOM
21.10.18 SHORT CIRCUIT ON SENSOR E12.T1, E13.T1... FLOW
Function: The alarm is activated when the sensor's value indicates a
temperature higher than +70 °C. In the event of a short circuit on sensor
T5, the room temperature influence is set to 0.
Function: The alarm is activated when the sensor's value indicates a
temperature higher than 110 °C. The mixing valve for the circuit is
closed completely.
Reset condition: The value of the sensor indicates
< 70 °C.
Reset condition: The value of the sensor indicates < 110 °C.
Category: H.
Category: H.
Alarm lamp/buzzer: Yes.
Alarm lamp/buzzer: Yes.
Restart: Automatic once the alarm cause has disappeared.
Restart: Automatic once the alarm cause has disappeared.
21.10.19 FAILURE ON SENSOR T2 OUTDOOR
Function: The alarm is activated when the sensor's value indicates a
temperature lower than -50 °C. In the event of a failure on T2, the
outdoor temperature is set to 0 °C.
Reset condition: The value of the sensor indicates
> -50 °C.
Category: H.
Alarm lamp/buzzer: Yes.
Restart: Automatic once the alarm cause has disappeared.
21.10.25 FAILURE ON SENSOR E2X.T8 HEAT TRANSFER FLUID
OUT
Function: Activated when the sensor's value indicates a temperature
lower than 0 °C. To be able to make hot water, T8 is set at a temperature
calculated according to the following formula: T8 = T9 + Compressor x
7K + 0.07K x current output in operation.
The active compressor provides Compressor = 1 and current output in
operation means additional heat in %. Compressor operation and 50%
additional heat then give T8 = T9 + 10.5K. Compressor off (Compressor
= 0) and no additional heat (0%) give T8 = T9.
Reset condition: The value of the sensor indicates >0 °C.
21.10.20 SHORT CIRCUIT ON SENSOR T2 OUTDOOR
Category: H.
Function: The alarm is activated when the sensor's value indicates a
temperature higher than +70 °C. In the event of a short circuit on T2, the
outdoor temperature is set to 0 °C.
Alarm lamp/buzzer: Yes.
Reset condition: The value of the sensor indicates
< 70 °C.
21.10.26 SHORT CIRCUIT ON SENSOR E2X.T8 HEAT TRANSFER
FLUID OUT
Category: H.
Function: Activated when the sensor's value indicates a temperature
higher than 110 °C. T8 is calculated according to the same formula as in
the event of a failure  Chapter 21.10.25).
Alarm lamp/buzzer: Yes.
Restart: Automatic once the alarm cause has disappeared.
21.10.21 FAILURE ON SENSOR T3 HOT WATER
Restart: Automatic once the alarm cause has disappeared.
Reset condition: The value of the sensor indicates
< 110 °C.
Function: The alarm is activated when the sensor's value indicates a
temperature lower than 0 °C. The hot water production is terminated.
Category: H.
Reset condition: The value of the sensor indicates >0 °C.
Restart: Automatic once the alarm cause has disappeared.
Category: H.
Alarm lamp/buzzer: Yes.
Restart: Automatic once the alarm cause has disappeared.
Alarm lamp/buzzer: Yes.
21.10.27 FAILURE ON SENSOR E2X.T9 HEAT TRANSFER FLUID IN
Function: Activated when the sensor's value indicates a temperature
lower than 0 °C. T9 is calculated according to the following formula: T9 =
T8 - Compressor x 7K + 0.07K x current output in operation.
Reset condition: The value of the sensor indicates >0 °C.
6 720 806 768 (2013/02)
61
ALARMS
Category: H.
Alarm lamp/buzzer: Yes.
the highest temperature permitted for T8. The warning is blocked during
hot water peaks or extra hot water.
Restart: Automatic once the alarm cause has disappeared.
Reset condition: The warning is deactivated when the sensor
temperature falls sufficiently.
21.10.28 SHORT CIRCUIT ON SENSOR E2X.T9 HEAT TRANSFER
FLUID IN
Category: K.
Function: Activated when the sensor's value indicates a temperature
higher than 110 °C. T9 is calculated according to the following formula:
T9 = T8 - Compressor x 7K + 0.07K x current output in operation.
Reset condition: The value of the sensor indicates
< 110 °C.
Alarm lamp/buzzer: No.
Restart: Automatic once the alarm cause has disappeared.
21.10.34 ELECTRIC ADDITIONAL HEAT SHUT DOWN DUE TO HIGH
TEMPERATURE E2X.T8
Category: H.
Function: The electric heater is turned off. The warning is activated in
additional heat mode if the sensor T8 exceeds 80 °C.
Alarm lamp/buzzer: Yes.
Reset condition: The warning is deactivated when T8 falls below 76 °C.
Restart: Automatic once the alarm cause has disappeared.
Category: K.
21.10.29 FAILURE ON SENSOR E2X.T10
Function: Activated when the sensor's resistance value indicates a
temperature lower than -20 °C. In the event of a failure, T10 is set at a
temperature calculated according to the following formula: T10 = T11 +
Compressor x 3K.
Reset condition: The value of the sensor indicates
> -20 °C.
Category: H.
Alarm lamp/buzzer: Yes.
Restart: Automatic once the alarm cause has disappeared.
21.10.30 SHORT CIRCUIT ON SENSOR E2X.T10
Alarm lamp/buzzer: No.
Restart: Automatic once the alarm cause has disappeared.
21.10.35 HIGH TEMPERATURE DIFFERENCE HEAT TRANSFER
FLUID E2X
Function: The warning is activated when the difference between sensor
E2x.T8 and E2x.T9 exceeds 13K. 10 min after compressor start and
change of production mode, the temperature difference is measured
and if it is too big, the warning is given after a delay of 3 min. The warning
is not given when the compressor is inactive or when additional heat is
allowed.
Reset condition: The warning does not shut down any function but is
registered in the alarm log.
Function: Activated when the sensor's value indicates a temperature
higher than 70 °C. In the event of a short circuit, T10 is set to an
estimated temperature using this formula:
T10 = T11 + Compressor x 3K.
Category: L.
Reset requirement: The value of the sensor indicates >70 °C.
21.10.36 HIGH TEMPERATURE DIFFERENCE COLLECTOR CIRCUIT
E2X
Category: H.
Alarm lamp/buzzer: Yes.
Restart: Automatic once the alarm cause has disappeared.
21.10.31 FAILURE ON SENSOR E2X.T11
Function: Activated when the sensor's value indicates a temperature
lower than -50 °C. In the event of a failure, T11 is set at a temperature
calculated according to the following formula: T11 = T10 - Compressor
x 3K.
Reset condition: The value of the sensor indicates
> -50 °C.
Category: H.
Alarm lamp/buzzer: Yes.
Restart: Automatic once the alarm cause has disappeared.
21.10.32 SHORT CIRCUIT ON SENSOR E2X.T11
Alarm lamp/buzzer: No.
Restart: Deactivated on acknowledgement of the warning display.
Function: The warning is activated when the difference between sensor
E2x.T10 and E2x.T11 exceeds 6K. 30 min after compressor start and
change of production mode, the temperature difference is measured
and if it is too big, the warning is given after a delay of 15 min. The
warning is not given when the compressor is inactive.
Reset condition: The warning does not shut down any function but is
registered in the alarm log.
Category: L.
Alarm lamp/buzzer: No.
Restart: Deactivated on acknowledgement of the warning display.
21.10.37 SCREED DRYING SET POINT VALUE FOR HEATING NOT
REACHED
Function: Activated when the set point value for a drying step has not
been reached.
Function: Activated when the sensor's value indicates a temperature
higher than 70 °C. In the event of a short circuit, T11 is set to an
estimated temperature using formula:
T11 = T10 - Compressor x 3K.
Reset condition: The warning is deactivated on acknowledgement of
the warning display.
Reset requirement: The value of the sensor indicates >70 °C.
Restart: The warning does not shut down anything, the drying program
continues with the following step.
Category: H.
Alarm lamp/buzzer: Yes.
Category: L.
Alarm lamp/buzzer: No.
Restart: Automatic once the alarm cause has disappeared.
21.10.38 THE HEAT PUMP IS NOW WORKING IN ANTI-FREEZE
MODE
21.10.33 ADDITIONAL HEAT IS NOW WORKING AT ITS HIGHEST
TEMPERATURE
Function: Activated when the flow temperature of a circuit falls below
8 °C and the 10-min timer has counted down.
Function: The electric additional heat begins to be stepped down. The
warning is activated in additional heat mode if the sensor T8 approaches
Reset condition: The circuit's flow temperature exceeds 25 °C.
62
Category: L.
6 720 806 768 (2013/02)
ALARMS
Alarm lamp/buzzer: No.
Information
Comment/Value
Restart: Automatic once the alarm cause has disappeared.
T2 Out
Current outdoor temperature
Hot water
Calculated hot water temperature
21.10.39 CHECK CONNECTION TO I/O BOARD X
Hot water set point value
Function: Depends on the board.
T5 Room
Current value if room controller exists
Reset condition: Communication with the board is re-established.
Room
Current value if room controller does not
exist/is used
G1 Heat carrier pump
Off/On
Category: M.
Alarm lamp/buzzer: No.
Restart: Acknowledgement is required.
=======================
Heat pump E2x
21.10.40 CHECK CANBUS CABLE CONNECTION
E2x.T6 Hot gas
Current value
Function: Communication with the controller has been interrupted. The
controller executes a new start if the alarm is still active after two hours.
If more than three new starts have been carried out within one hour, the
alarm Too high boot count I/O board BAS x (category A), 
Chapter 21.10.7.
E2x.T8 Heating medium out.
Current value
E2x.T9 Heating medium in
Current value
E2x.T10 Collector circuit in
Current value
E2x.T11 E2x.T10 Collector circuit
out
Current value
Category: M.
E2x.RLP Low pressure switch
OK/Error
Alarm lamp/buzzer: No.
E2x.RHP High pressure switch
OK/Error
E2x.G2 Heat carrier pump
Off/On
Restart: Acknowledgement is required.
▶ Contact the dealer if the warning recurs often.
21.10.41 CHECK CONNECTION TO ROOM SENSOR E1X.TT (ROOM
CONTROLLER)
Function: Activated when communication with the room controller is
terminated.
E2x.G3 Collector circuit pump
Off/On
E2x.Q21 3-way valve
Off/On
Table 173 Information in Alarm history
21.13 INFORMATION LOG
The information log shows information from the heat pump.
Reset condition: Communication with the board is re-established.
21.13.1 HIGH FLOW TEMPERATURE E2X.T8
Category: M.
Function: Compressor stops. Activated when the temperature on
sensor T8 exceeds the maximum permitted temperature for T8.
Alarm lamp/buzzer: Yes/No.
Restart: Acknowledgement is required.
Reset condition: Restarts when E2x.T9 falls below the saved
temperature with hysteresis on 3K (not adjustable).
21.11 ALARM LOG
Category: I.
The alarm log shows the alarms, warnings and other information that has
come up. Alarm category ( Chapter 21.8) is displayed in the top left
corner of the display and if the alarm is active, the alarm symbol is
displayed both in the alarm log and the initial menu of the control panel.
21.12 ALARM HISTORY
21.13.2 TEMPORARY HEAT PUMP STOP E21.RLP
Function: Activated when the pressure in the refrigerant circuit of the
heat pump becomes too low. If the information appears several times
during a certain time period, the information transforms into a category
A alarm ( Chapter 21.10.2).
The alarm history saves complete information about the latest 20
alarms/warnings. Older alarms are displayed with limited information.
The latest alarm is listed as number 1.
Reset condition: The pressure goes back to the permitted level.
Press
and turn the dial to see all information about the alarm. Turn
the dial to see more alarms.
21.13.3 TEMPORARY HEAT PUMP STOP E21.RHP
The information shows the current values immediately after the
appearance of the alarm but before action/cancellation.
Category: I.
Function: Activated when the pressure in the refrigerant circuit
becomes too high. If the information appears several times during a
certain time period, the information transforms into a category A alarm
( Chapter 21.10.3).
Information
Comment/Value
Reset condition: The pressure goes back to the permitted level.
Alarm category
Letter (Table 172). Displayed in the
top left corner of the display.
Category: I.
Alarm text
Displayed at the top of the display. Full
component name is most often
indicated.
21.13.4 LOW TEMPERATURE COLLECTOR CIRCUIT IN E2X.T10
Start date, Start time
Indicates when the alarm occurred
Stop date, Stop time
Indicates when the alarm was
acknowledged/cancelled
=======================
Function: The information is given if the temperature of the collector
circuit in is too low. First, information is given. If the information appears
several times during a certain time period, the information transforms
into a category A alarm.
For settings of T10: (Chapter 20.9).
Alarm timer starts: Yes.
Heat pump x
On (/%)/ Off
Additional heat
%/Off/Blocked
=======================
T1 Flow line
Current value
T1 Flow line set point value
Current set point value
Reset condition: T10 exceeds the lowest permitted temperature T10
plus hysteresis.
Category: J which goes over into A.
Table 173 Information in Alarm history
6 720 806 768 (2013/02)
63
FACTORY SETTINGS
21.13.8 TEMPORARY HOT WATER STOP DUE TO WORKING AREA
LIMITS
21.13.5 LOW TEMPERATURE COLLECTOR CIRCUIT OUT E2X.T11
Function: The information is given if the temperature of the collector
circuit out is too low. First, a information is given. If the information
appears several times during a certain time period, the warning
transforms into a category A alarm.
For settings of T11: (Chapter 20.9).
Function: The information is displayed only if Hot gas stop function
activated has been set to Yes. Ongoing hot water operation is aborted
and replaced with heating operation.
Reset condition: The hot gas temperature is within the range of the
compressor.
Alarm timer starts: Yes.
Category: Z.
Reset condition: T11 exceeds the lowest permitted temperature T11
plus hysteresis.
21.13.9 ADDITIONAL HEAT IS NOW WORKING AT ITS HIGHEST
TEMPERATURE
Category: J which goes over into A.
21.13.6 HOT WATER PEAK FAILURE, NEW TRY WITHIN 24 HOURS
Function: The hot water has not come up at the right temperature. The
hot water peak is repeated at the same time on the next day.
Reset condition: The correct hot water peak temperature is reached.
Category: Z.
21.13.7 TEMPORARY HEAT PUMP STOP DUE TO WORKING AREA
LIMITS
Function: The information is displayed only if Hot gas stop function
activated has been set to Yes. The compressor stops until the hot gas
temperature falls below the set limit.
Reset condition: The hot gas temperature is within the range of the
compressor.
Function: The additional heat begins to be stepped down. The
information is activated in additional heat mode if the outgoing
temperature (T1 or T8) approaches the set maximum value. The
information is blocked during hot water peaks or extra hot water.
Reset condition: The information is deactivated when the temperature
falls.
Category: Z.
21.13.10 TEMPORARY HOT WATER STOP E2X
Function: Ongoing DHW mode is temporarily interrupted; the system
changes over to heating mode.
Reset condition: DHW temperature drops a few degrees.
Category: Z.
Category: Z.
22
FACTORY SETTINGS
22.1 RETURN TO FACTORY SETTINGS
22.2 FACTORY VALUES
The function exists on both customer and installer level. All settings
available to the customer are restored on customer level.
All settings on installer level are restored when the function is used on
installer level. Customer level settings are not affected.
Access level 0 = Customer
Access level 1 = Installer
Room temperature
Circuit 1 Heating
F value
Access level
Type of heating system
Underfloor
1
Highest permitted flow temperature T1
80/45 °C
1
Lowest permitted flow temperature T1
10 °C
1
0
Heat curve
Heat curve hysteresis heat pump x
Maximum
Minimum
Time factor
25.0K
4.0K
20.0
1
1
1
Room sensor (room controller)
Room temperature influence
Acknowledge room sensor (room controller)
3,0
(Auto)
1
1
Room temperature program
Active program
View/edit active program
Room temperature normal
Temperature increase/decrease (no room controller)
Setting temp. increase/decrease (no room controller)
> Limit value for left or right end point
> Change when much colder/warmer
> Change when colder/warmer
Room temperature influence (no room controller)
Room temperature exception
Copy to all heating circuits
HP optimized
0
0
0
0
1
1
1
1
0
0
0
20,0 °C
=
0,0 °C
8%
3%
3,0
17,0 °C
No
Table 174 Factory settings Room temperature
64
6 720 806 768 (2013/02)
FACTORY SETTINGS
Room temperature
Circuit 2, 3...
F value
Access level
Off
1
Underfloor
1
80/45 °C
1
10 °C
1
Mixing valve mode
Type of heating system
Radiator/Underfloor
Highest permitted flow temperature T1
Lowest permitted flow temperature T1
0
Heat curve
General
Room sensor (room controller)
Som Circuit 1 Heating
0, 1
Room temperature program
As Circuit 1 Heating minus Copy to all heating circuits
Regulator settings
P constant
I constant
D constant
Minimum PID signal
Maximum PID signal
Mixing valve running time
Mixing valve fully closed
Mixing valve start closing
Summer/winter operation
Winter operation
Outdoor temperature limit for change over
Delay before change over to winter operation
Delay before change over to summer operation
Direct start limit for winter operation
0, 1
1,0
300
0.0
0%
100%
300s
2.0K
2.0K
1
1
1
1
1
1
1
1
Automatic
18 °C
4h
4h
13 °C
0
0
1
1
1
Maximum operating time for heating at hot water
demand
20min
1
Minimum outdoor temperature
-35 °C
1
Table 174 Factory settings Room temperature
Hot water
F value
Access level
Acknowledge hot water sensor T3
(Auto)
1
0h
65 °C
0
0
Wednesday
1
3:00
3.0h
1.0h
0
0
0
1
1
Always hot water
0
0
Extra hot water
Extra hot water duration
Extra hot water stop temperature
Hot water peak
Day of the week
Interval in weeks
Start time
Maximum time
Time for warm-keeping
Hot water program
Active program
View/edit active program
Hot water mode
Hot water settings heat pump x
Hot water production
Block heating during hot water demand
Maximum operating time for hot water at heating demand
Hot water circulation pump active
Protective anode installed
Economy
0
Yes/No
1
No
1
30 min
1
No
1
Yes/No
1
Table 175 Factory settings Hot water
External control
Heat pump x
External input 1, 2
F value
Access level
Invert input
No
1
Block additional heat 100% at trigged power guard
No
1
Max output additional heat at trigged power guard
Off
1
Block compressor x
No
0
Block additional heat
No
0
Block heating at tripped underfloor temperature limiter
No
1
Block heating
No
0
No (0,0 °C)
0
Block hot water production
No
0
Start collector circuit pump
No
1
Alarm at low pressure in collector circuit
No
1
Invert input
No
1
Block heating at tripped underfloor temperature limiter
No
1
Block heating
No
0
No (0,0 °C)
0
Room temperature
External input circuit 2, 3...
Room temperature
Table 176 Factory value External control
6 720 806 768 (2013/02)
65
FACTORY SETTINGS
Installer
General
Anti-seizure mode
Day of the week
Start time
Highest permitted flow temperature T1 Radiator/Underfloor
F value
Access level
Wednesday
12:00
1
1
80/45 °C
1
1
Operating mode
No
15s
1
1
Display light switch off delay
5 min
1
Time for reset of access level
20 min
1
(Start-up)
1
Groundwater
Groundwater
Compressor start delay groundwater
Heat pump x capacity
Connected I/O boards
Shows which circuit boards are
connected and their program version
1
Compressor working area
Outdoor stop function activated
No
1
Circulation pumps
Heating circuit pump G1
Operation alternative
Continuous
1
Heat carrier pump G2
Operation alternative
Pump speed E2x
> Fixed pump speed
> Temperature difference heat transfer fluid when heating
> Temperature difference heat transfer fluid when hot water
> Pump speed at no demand
Regulator settings
> P constant
> I constant
Automatic
1
Auto
7K
7K
10%
1
1
1
1
3.0
300.0
1
1
Operation alternative
Automatic
1
No
1
Additional heat
1
Collector circuit pump G3
Screed drying
Activate
Heat source
1
Remaining time for current step
Program settings
Flow temperature increase per heating step
Number of days per heating step
Maximum flow temperature
Number of days with maximum temperature
Flow temperature decrease per cooling step
Number of days per cooling step
5,0K
1
45 °C
4
5,0K
1
1
1
1
1
1
1
Table 177 Factory settings Installer
Additional heat
Additional heat general
F value
Access level
Start delay
120 min
1
Allow additional heat timer during energy supply cut-off
Economy
1
Additional heat only
No
1
Block additional heat
No
1
10 °C
1
9kW
6kW
6kW
6kW
1
1
1
1
4,0
300,0
0,0
0%
100%
1
1
1
1
1
20 min
1
2,0
300,0
0,0
0%
100%
300s
1
1
1
1
1
1
Maximum outdoor temperature for additional heat
Electric additional heat
Mixed additional heat
Electric heater connection
Connected output
Output limitation in compressor mode
Output limitation when additional heat only
Output limitation in hot water mode
Regulator settings
P constant
I constant
D constant
Minimum PID signal
Maximum PID signal
Delay mixing valve control after additional heat start
Regulator settings
P constant
I constant
D constant
Minimum PID signal
Maximum PID signal
Mixing valve running time
Hot water electric heater
Acknowledge hot water additional heat
No
1
Additional heat program
Active program
No
1
1
View/edit active program
Outdoor temperature limit for deactivation of time control
-26,0 °C
1
Table 178 Factory settings Additional heat
66
6 720 806 768 (2013/02)
ENVIRONMENTAL PROTECTION
Safety functions
Setting collector circuit in T10
F value
Access level
Lowest permitted temperature E21.T10
-6,0 °C
4,0 °CGroundwater
1
Lowest permitted temperature E22.T10
-6,0 °C
4,0 °CGroundwater
1
1.0K
1
1
1
Lowest permitted temperature E21.T11
-8,0 °C
2,0 °CGroundwater
1
Lowest permitted temperature E22.T11
-8,0 °C
2,0 °CGroundwater
1
Hysteresis alarm reset
Number of warnings before alarm
Setting collector circuit out T11
Hysteresis alarm reset
Number of warnings before alarm
1.0K
1
1
1
F value
Access level
No
0
Table 179 Factory settings Safety functions
General
Room sensor settings (room controller)
Show outdoor temperature in room sensor (room
controller)
Set date
0
Set time
0
Summer/winter time
Automatic
Display contrast
0
70%
0
Language
0
Country
(Start-up)
1
Table 180 Factory value General
Alarms
Alarm indication
F value
Access level
2s
Off
0
0
Block alarm buzzer
No
0
Block alarm indicator lamp
Yes
0
Alarms and warnings
No
1
Alarm buzzer signal
Interval
Blocking time
Alarm indication control unit
Alarm indication room sensor (room
controller)
General alarm level
Table 181 Factory settings Alarm
23
ENVIRONMENTAL PROTECTION
Environmental protection is a fundamental corporate strategy of the
Bosch Group.
The quality of our products, their economy and environmental safety are
all of equal importance to us and all environmental protection legislation
and regulations are strictly observed.
We use the best possible technology and materials for protecting the
environment taking account of economic considerations.
PACKAGING
We participate in the recycling programmes of the countries in which our
products are sold to ensure optimum recycling.
All of our packaging materials are environmentally compatible and can
be recycled.
OLD PRODUCTS
Old products contain materials which should be sorted.
Component groups are simple to differentiate and the materials are
marked. In this way, the different component groups are sorted and
handed over for recycling or waste disposal, respectively.
6 720 806 768 (2013/02)
67
MAINTENANCE
24
MAINTENANCE
25
DANGER: Risk of electric shock!
▶ Switch off the main power supply before starting work
on the electrical part.
We recommend that a function check be performed regularly by a
competent person.
▶ Only use genuine spare parts!
▶ Refer to the spare parts list when ordering spare parts.
▶ Always renew seals and O-rings removed during servicing or repair
work.
THE GUARANTEE
The Greenstore Liquid to Water heat pump has a 2 year guarantee
against faulty material or manufacture subject to Terms and conditions.
To read the full Terms and Conditions please visit us online at
www.worcester-bosch.co.uk/guarantee. The Guarantee Registration
form is available on this same page and can be completed and submitted
electronically. Alternatively please telephone one of our Guarantee
Registration advisors on 0844 892 2552. Your statutory rights are not
affected by the manufacturers guarantee.
During service, the activities described below should be conducted.
Show alarms
▶ Check the alarm log ( Chapter 21.11).
FUNCTION CHECK
▶ A function check should be performed in connection with each service
( Page 36).
ELECTRICAL CABLE ROUTING
▶ Check the electrical cable routing with regard to mechanical damage
and replace defective cables.
CHECK THE PARTICLE FILTERS FOR THE HEATING SYSTEM AND
COLLECTOR SYSTEM
The filters prevent dirt from entering the heat pump. If they are clogged,
they can cause malfunctions.
It is not necessary to empty the installation in order to
clean the filters. Filter and shut-off valve are integrated.
6 720 613 623-05.1R
▶ Turn off the heat pump.
▶ Close the valve.
▶ Loosen the lid.
▶ Remove the circlip with the circlip pliers.
▶ Pull the filter out and clean it, if necessary, under running water.
Fig. 56
▶ Put the parts back again in reverse order.
68
6 720 806 768 (2013/02)
COMMISSIONING PROCEDURE GREENSTORE
26
COMMISSIONING PROCEDURE GREENSTORE
Customer/responsible for installation:
Installer of installation:
Heat pump type:
Serial number:
Commissioning date:
Date of manufacture:
Type of collector:
Total length of collector:
Other components in the installation:
Additional heat 
Room controller T5 
Water heater 
Exhaust air collector 
3-way valve 
Hot water sensor T3 
Flow line sensor heating circuit 2 E12.T1 
Miscellaneous:
The following work has been carried out:
Heating system: filled  vented  particle filter cleaned  minimum flow ensured installation of T1 checked  Heat curve set 
Collector system: filled  vented  particle filter cleaned  vents installed  collector fluid concentration checked 
Electrical connection: performed  motor cut-out settings checked 
Sight glass: checked  notes:
Operating temperatures after 10 minutes heating/hot water operation:
Heat transfer fluid out (T8):.................. °C
Heat transfer fluid in (T9):................ °C
Temperature difference between Heat transfer fluid out (T8) and in (T9) approx. 6 ... 10 K ( °C) 
Collector circuit in (T10): .................. °C
Collector circuit out (T11): .................. °C
Temperature difference between Collector circuit in (T10) and Collector circuit out (T11) approx. 2 ... 5 K ( °C) 
Setting heat carrier pump (G2):
Setting collector circuit pump (G3):
Leak test for heating system and collector system carried out 
Function check carried out 
Customer/responsible for installation: has been informed of how to operate the heat pump 
Documentation handed over 
Date and signature of installation installer:
Table 182
6 720 806 768 (2013/02)
69
BENCHMARK LOG BOOK
27
BENCHMARK LOG BOOK
GROUND SOURCE HEAT PUMP COMMISSIONING CHECKLIST
This Commissioning Checklist is to be completed in full by the competent person who commissioned the heat pump and associated equipment as a means of
demonstrating compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference.
Failure to install and commission this equipment to the manufacturer’s instructions may invalidate the warranty but does not affect statutory rights
Customer Name
Address
Telephone Number
Heat Pump Make and Model
Heat Pump Serial Number
Commissioned by (print name)
Certified Operative Reg. No.
Company Name & Address
Commissioning Date
[1]
Telephone No.
Building Regulations Notification Number (if applicable) [2]
CONTROLS - SYSTEM AND HEAT PUMP
1. Time & Temperature
Control to Heating
Tick the appropriate boxes if applicable
Room Thermostat &
Programmer/Timer
Programmable
Roomstat
2. Time & Temperature
Control to Hot Water
Load/Weather
Compensation
Optimum Start
Control
Cylinder Thermostat &
Programmer/Timer
Combined with Heat
pump main controls
3. Heating Zone Valves (including underfloor loops)
Fitted
Not Required
4. Hot Water Zone Valves
Fitted
Not Required
5. Thermostatic Radiator Valves
Fitted
Not Required
6. Heat Pump Safety Interlock
Built In
Provided
7. Outdoor Sensor
Fitted
Not Required
8. Automatic Bypass System
Fitted
9. Buffer Vessel Fitted
Yes
[3]
Not Required
No
If YES,
Volume
Litres
ALL SYSTEMS
The heating system has been filled and pressure tested
Yes
Expansion vessel for heating is sized, fitted & charged in accordance with manufacturer’s instructions
Yes
The heat pump is fitted on a solid/stable surface capable of taking its weight
Yes
The system has been flushed and cleaned in accordance with BS7593 and heat pump manufacturer’s instructions
Yes
What system cleaner was used?
What inhibitor was used?
Qty
Are all exposed external pipeworks insulated?
Yes
litres
BORE HOLE/GROUND LOOPS
Bore Hole
Ground Loop
Length/Depth
The ground loops/bore hole pipes have been filled and pressure tested in accordance with relevant British Standards
m
Yes
If more than one 1 collector has been used has the system been hydraulically balanced (Flow balancing/regulating valves fitted & adjusted)?
Yes
Has the system been vented/de-aired?
Yes
Are system filters fitted & clean?
Yes
Is the system topped up to the correct level?
Yes
Was the system cleaned & flushed prior to use?
Yes
Are isolating valves in their correct position
Yes
What system cleaner was used?
Qty
litres
What antifreeze was used?
Qty
litres
Qty
litres
What temperature will the antifreeze protect to?
°C
What inhibitor was used (if not included in Antifreeze)?
Record incoming collector fluid temperature
°C
Record outgoing collector fluid temperature
°C
CENTRAL HEATING MODE
Measure and Record
Heating Flow Temperature
DOMESTIC HOT WATER MODE
°C
Heating Return Temperature
°C
Measure and Record
Is the heat pump connected to a hot water cylinder?
Hot water has been checked at all outlets
Yes
Unvented
Vented
Thermal Store
Not Connected
Have Thermostatic Blending Valves been fitted?
Yes
Not required
ADDITIONAL SYSTEM INFORMATON
Additional heat sources connected:
Gas Boiler
Oil Boiler
Electric Heater
Solar Thermal
Other
ALL INSTALLATIONS
The heating, hot water and ventilation systems complies with the appropriate Building Regulations
Yes
All electrical work complies with the appropriate Regulations
Yes
The heat pump and associated products have been installed and commissioned in accordance with the manufacturer’s instructions
Yes
The operation of the heat pump and system controls have been demonstrated to the customer
Yes
The manufacturer’s literature, including Benchmark Checklist and Service Record, has been explained and left with the customer
Yes
Commissioning Engineer’s Signature
Customer’s Signature
(To confirm demonstration of equipment and receipt of appliance instructions)
Notes: [1] Installers should be members of an appropriate Competent Persons Scheme. [2] All installations in England and Wales must be notified to Local Area Building Control (LABC) either
directly or through a Competent Persons Scheme. A Building Regulations Compliance Certificate will then be issued to the customer. [3] May be required for systems covered by G3 Regulations
© Heating and Hotwater Industry Council (HHIC)
www.centralheating.co.uk
6 720 802 421-01.1I
70
6 720 806 768 (2013/02)
BENCHMARK LOG BOOK
Service Record
It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed.
Service Provider
Before completing the appropriate Service Interval Record below, please ensure you have carried out the service as described in the
manufacturer’s instructions.
Always use the manufacturer’s specified spare part when replacing controls.
Service 1
Date:
Service 2
Date:
Engineer Name:
Engineer Name:
Company Name:
Company Name:
Telephone No.
Telephone No.
Operative ID No.
Operative ID No.
Comments:
Comments:
Signature:
Signature:
Service 3
Date:
Service 4
Date:
Engineer Name:
Engineer Name:
Company Name:
Company Name:
Telephone No.
Telephone No.
Operative ID No.
Operative ID No.
Comments:
Comments:
Signature:
Signature:
Service 5
Date:
Service 6Date:
Engineer Name:
Engineer Name:
Company Name:
Company Name:
Telephone No.
Telephone No.
Operative ID No.
Operative ID No.
Comments:
Comments:
Signature:
Signature:
Service 7
Date:
Service 8
Date:
Engineer Name:
Engineer Name:
Company Name:
Company Name:
Telephone No.
Telephone No.
Operative ID No.
Operative ID No.
Comments:
Comments:
Signature:
Signature:
Service 9
Date:
Service 10
Date:
Engineer Name:
Engineer Name:
Company Name:
Company Name:
Telephone No.
Telephone No.
Operative ID No.
Operative ID No.
Comments:
Comments:
Signature:
Signature:
6 720 802 421-02.1I
6 720 806 768 (2013/02)
71
WORCESTER, BOSCH GROUP:
Worcester, Bosch Group
Cotswold Way, Warndon, Worcester WR4 9SW.
Tel. 0844 892 9900
Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd.
worcester-bosch.co.uk
6 720 806 768
TECHNICAL SUPPORT:
0844 892 3366
APPOINTMENTS:
0844 892 3000
SPARES:
01905 752571
LITERATURE:
0844 892 9800
TRAINING:
01905 752526
SALES:
01905 752640

* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project