Brother MFC 4550 Operations Manual
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MFC 4550/6550MC/7550MC OP-US-5.0 OPERATIONS MANUAL for Fax, Printer, Copier Brother International Corporation 200 Cottontail Lane, Somerset, NJ 08875-6714, U.S.A. MFC 4550 MFC 6550MC MFC 7550MC Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 CONTENTS These machines are made for use in the USA or CANADA only. We can not recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries. Using USA or CANADA models overseas is at your own risk and will void your warranty. * Manufactured by Brother Industries Ltd. whose quality system is registered by BSI and JQA. BSI Certificate of registration No. FM27391 JQA Certificate of registration No. JQA-0340 UF72440013 Printed in Japan Chapter 1: THE CONTROL PANEL KEYS Chapter 2: HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Chapter 3: TELEPHONE FUNCTION SETTINGS Chapter 4: USING THE UNIT AS A TELEPHONE Chapter 5: SENDING FAXES Chapter 6: RECEIVING FAXES AND OTHER CALLS Chapter 7: POLLING Chapter 8: REMOTE FAX OPTIONS (Only for MFC 4550) Chapter 9: MESSAGE CENTER MODE SETTINGS (Only for MFC 6550MC/7550MC) Chapter 10: USING THE MFC AS A PRINTER Chapter 11: PRINTING REPORTS AND LISTS Chapter 12: HOW TO USE THE COPY FUNCTION Chapter 13: REPLACING TONER CARTRIDGE AND DRUM UNIT Chapter 14: REGULAR MAINTENANCE Chapter 15: OPTIONAL ACCESSORIES Chapter 16: TROUBLESHOOTING PROCEDURES Chapter 17: SPECIFICATIONS Chapter 18: IMPORTANT INFORMATION Chapter 19: INDEX MFC 4550/6550MC/7550MC OP-US-5.0 Shipment of the Multi-Function Center (MFC) If for any reason you must ship your MFC, carefully package the MFC to avoid any damage during transit. It is recommended that you save and use the original packaging. The MFC should be adequately insured with the carrier. Warning When shipping the MFC, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the machine (MFC) and placed in the zip lock bag. Failure to remove it and place it in the zip lock bag during shipping, will cause severe damage to the machine and will VOID THE WARRANTY. 1. Remove the drum unit. 3. Repack the Machine (MFC). 2. Place the drum unit in the zip lock bag. MFC 4550/6550MC/7550MC OP-US-5.0 Introduction to the Operations Manual forFax,Printer,Copier Have you set up your MFC and prepared your computer for the printer mode by following the instructions in the Setup Manual? The Setup Manual will help you prepare your MFC touseitasa fax,printerandcopier. Your Multi-Function Center 6550MC/7550MC has 6 performance modes in one machine. It is a Fax, Printer, Copier, Scanner, PC Fax and Message Center. And your MFC 4550 has 5 performance modes. It is a Fax, Printer, Copier, Scanner and PC Fax. After you complete setting up the MFC, see the “Operations Manual for Fax, Printer, Copier,” for more information about your MFC, such as functions of the machine and the control panel. Information about maintenance, troubleshooting and technicalspecificationsarealsoavailableinthismanual. Please keep this manual beside your MFC, so you can access important information whenever necessary. See the Multi-Function Link Pro Owner's Manual for information on how to set up your MFC and Personal Computer and how to use the Scanner and PC Fax. MFC 4550/6550MC/7550MC OP-US-5.0 TABLE OF CONTENTS • ·· For Your Information 1. THE CONTROL PANEL KEYS ............... 1-1 TELEPHONE AREA ................................ ONE-TOUCH, PRINTER AND COPY AREA .............. LCD & USER SETUP AREA .......................... MESSAGE CENTER AREA (Only for MFC 6550MC/7550MC) 2. HOW AND 1-2 1-3 1-5 1-7 TO USE ON-SCREEN PROGRAMMING (OSP) HELP KEY .......................... 2-1 User-friendly Programming ........................... 2-1 Using the Function Mode to Access On-screen Programming (OSP) ........................................... 2-1 Alternating Displays for On-screen Programming (OSP) ..... 2-2 Function Selection Table ............................. 2-2 Using the Help Key ................................. 2-9 How to Print a Help List ............................. 2-9 How to Enter Text in Function Mode ................... 2-10 How to Enter Special Characters, Symbols and Punctuation Marks in Function Mode ............................ 2-11 How to Set the Sleep Time ........................... 2-12 3. TELEPHONE FUNCTION SETTINGS ........ 3-1 Setting the Dialing Mode (Tone/Pulse) ................... 3-1 Setting the Date and Time............................ 3-2 Setting the Station ID ............................... 3-3 Setting the Beeper Volume Level ....................... 3-5 Storing the One-Touch Dial Numbers ................... 3-6 Storing the Speed-Dial Numbers ....................... 3-7 • When You Wish to Change the Stored One-Touch and Speed-Dial Numbers (During Step 6 on Page 3-6, 8) ...... 3-9 • Memory Storage/Temporary Battery Back Up ........... 3-9 Setting Up Number Groups for Broadcasting ............. 3-9 • Types of Numbers ............................... 3-11 • Chain Dialing .................................. 3-11 4. USING THE UNIT AS A TELEPHONE ........ 4-1 Manual Dialing .................................... 4-1 One-Touch Dialing .................................. 4-1 MFC 4550/6550MC/7550MC OP-US-5.0 TABLE OF CONTENTS Speed Dialing ..................................... • Using Hold, Pause, # with the Telephone .............. • On Hook Dialing ................................. Searching the Telephone Index ........................ 5. SENDING 4-1 4-1 4-2 4-2 FAXES ......................... 5-1 A) DOCUMENT BASICS ............................ 5-1 The Size of Your Documents ........................ 5-1 How to Insert the Document ........................ 5-1 The Auto Document Feeder (ADF) ................... 5-2 Getting Ready to Send a Fax ....................... 5-3 Setting the Resolution .......................... 5-3 Setting the Contrast ........................... 5-4 B) BASIC FAX TRANSMISSIONS ..................... 5-5 • Sending a Fax ................................ 5-5 • Talking to the Other Party When Sending a Fax ...... 5-5 Sending a Fax Automatically ....................... 5-6 Sending a Fax Manually ........................... 5-6 Automatic and Manual Redialing .................... 5-7 • Optional Settings When You Send a Fax Manually..... 5-7 • Printing Page Headers .......................... 5-7 C) ADVANCED FAX TRANSMISSIONS ................. 5-8 Sending a Fax by Using Super Quick-Scan (Memory Transmission) ........................... 5-8 • If You Get a MEMORY FULL Message When Trying to Send a Fax by Using Super Quick-Scan ............. 5-8 Setting the Daily Timer (for Delayed Transmissions) ..... 5-9 Delayed Transmission............................ 5-10 Broadcasting .................................. 5-11 • Getting Familiar with the Broadcasting Function .... 5-11 Sending by Multiple Transmissions ................. 5-12 Interrupting the Timer and Polled Job ............... 5-14 Canceling a Job ................................ 5-15 D) FAX TRANSMISSION OPTIONS ................... 5-16 Setting the Overseas Mode ........................ 5-16 Setting Your MFC for Multiple Resolution Transmission .................................. 5-17 Sending a Fax with an Electronic Cover Page Message ... 5-18 • Selecting a Comment for the Cover Page ........... 5-19 MFC 4550/6550MC/7550MC OP-US-5.0 TABLE OF CONTENTS Customizing Your Cover Page Comment .............. Printing a Sample Cover Page ..................... To Always Send a Cover Page ...................... • Sending an Automatic Cover Page ................ Sending a Fax When the Cover Page Is ON ........... Sending a Cover Page Temporarily .................. Sending a Fax with Call Reservation (Talking to the receiving party after fax transmission) ... • Using the Call Reservation Function .............. Printing the Call Back Message .................... ECM (Error Correction Mode) ...................... Error Retransmission ............................ Next-FAX Reservation ........................... 5-19 5-20 5-21 5-22 5-22 5-22 5-24 5-24 5-26 5-26 5-26 5-27 6. RECEIVING FAXES AND OTHER CALLS ..... 6-1 A) BASIC SETUP TO RECEIVE FAXES ................. 6-1 Selecting an Answer Mode ......................... 6-1 Manual Reception (Manual Mode) ................... 6-2 Automatic Fax Only Reception (Fax Mode) ............. 6-2 Setting the Ring Delay ............................ 6-2 The F/T Switch (Fax/Telephone Mode) ................ 6-3 Recording an F/T Outgoing Message (OGM) (Only for MFC 6550MC/7550MC) .................... 6-4 Setting the F/T Ring Time ......................... 6-5 Smoothing ..................................... 6-6 Setting the Size of the Recording Paper ............... 6-7 Printing a Reduced Size Copy of the Incoming Document .. 6-8 Auto Reduction ............................... 6-8 Using Fixed Reduction Ratios .................... 6-8 • Selecting the Ratios of Fixed Reduction ............. 6-9 • Reception into Memory (Out of Paper Reception) ..... 6-10 Settign the Print Density ......................... 6-10 Toner Save Function ............................. 6-11 Speaker Volume ................................ 6-12 Ring Volume ................................... 6-13 B) REMOTE ACTIVATION .......................... 6-14 What is Remote Activation? ....................... 6-14 • Connecting an External or Extension Telephone ..... 6-14 Using Remote Codes ............................. 6-15 MFC 4550/6550MC/7550MC OP-US-5.0 TABLE OF CONTENTS Using the Activation Code ...................... 6-15 Using the Deactivation Code .................... 6-15 Making the Remote Codes Easier to Use .............. 6-16 Troubleshooting ................................ 6-16 Changing and Registering Remote Codes ............. 6-16 C) CONNECTING TO A TELEPHONE ANSWERING DEVICE (TAD) ........................................ 6-17 How to Use an External TAD with the MFC ........... 6-17 • Connecting an External TAD to the MFC ........... 6-18 Flowchart of External TAD Reception ................ 6-19 Hookup ....................................... 6-19 Recording the TAD’s Outgoing Message (OGM) ......... 6-20 D) DISTINCTIVE RINGING ......................... 6-20 Distinctive Ringing .............................. 6-20 What Is Distinctive Ringing? .................... 6-20 What Is the Advantage of Using the Distinctive Ringing Function? .................................. 6-20 Can My MFC Use Distinctive Ringing? ............ 6-20 Can I Change the Setting Later? ................. 6-21 How Will the MFC Treat All Other Numbers? ....... 6-21 The Message Center Answers the Other Phone Number(s) on the Line: (Only for MFC 6550MC/7550MC) ....... 6-21 External Telephone Answering Device (TAD) Answers Other Number(s) on the Line: ................... 6-22 Retrieving Faxes from a Remote Site When Using Distinctive Ringing: (Only for MFC 6550MC/7550MC) . 6-22 How Does the Distinctive Ringing Function Work? ... 6-22 Flowchart of an Incoming Call ................... 6-23 Which Phone Number Should I Register? ........... 6-25 What Must I Do to Set Up Distinctive Ringing? ...... 6-25 Setting the Distinctive Ringing Function ............. 6-25 How to Turn the Distinctive Ringing Function ON or OFF 6-27 E) CALLER ID ................................... 6-27 What is Caller ID? .............................. 6-27 Advantages of Caller ID .......................... 6-27 How Does Caller ID Work? ........................ 6-28 The Caller ID Appears on the Display When Your Telephone Rings .............................. 6-28 The Caller ID is Stored in Your Machine’s Memory ... 6-28 Scanning through the Caller IDs Stored in the Memory .. 6-28 MFC 4550/6550MC/7550MC OP-US-5.0 TABLE OF CONTENTS • Clearing a Caller ID Stored in Memory ............ Printing the Caller ID List ........................ F) RECEIVE PASSWORD ........................... Turning Receive Password On or OFF ............... 6-29 6-30 6-31 6-31 7. P O L L I N G ................................ 7-1 • What Is Polling? ................................. • How Does It Work? ............................... • When to Use Polling .............................. Polling Another Fax Machine (Calling) .................. Setting Up Polled Waiting (Being Called) ................ Delayed Polling .................................... Setting Up Polled Waiting with Super Quick-Scan .......... Sequential Polling .................................. 7-1 7-1 7-1 7-2 7-3 7-4 7-5 7-5 8. REMOTE FAX OPTIONS (Only for MFC 4550) . 8-1 Setting the Fax Storage .............................. 8-1 Paging/Fax Forwarding .............................. 8-3 Setting Up Paging (Registering the Paging Number) ........ 8-4 Setting Up Fax Forwarding (Registering the Fax Forwarding Number) ................................ 8-6 What Is Remote Control Access? ....................... 8-6 Setting the Remote Access Code ....................... 8-7 How to Use Remote Access and Control Codes ............. 8-8 Remote Fax Retrieval ............................... 8-8 • When to Enter the Remote Access Code ............... 8-8 Remote Control Commands ........................... 8-9 Retrieving the Memory Status List and Fax Messages Remotely ........................................ 8-10 Changing the Fax Forwarding Number Remotely ......... 8-10 Printing a Fax Message ............................. 8-11 9. MESSAGE CENTER MODE SETTINGS (Only for MFC 6550MC/7550MC) ............. 9-1 A) GETTING STARTED ............................. What Is the Message Center Mode? .................. What Do I Want the Message Center to Do? ............ Flowchart of an Incoming Call ...................... 9-1 9-1 9-1 9-3 MFC 4550/6550MC/7550MC OP-US-5.0 TABLE OF CONTENTS Turning on the Message Center with 3 Basic Steps ....... 9-6 Setting the Message Storage ........................ 9-6 Recording the MSG CTR Outgoing Message (MSG CTR OGM) ................................ 9-7 Activating the Message Center Mode ................. 9-8 B) GETTING YOUR MESSAGES ...................... 9-9 How Will I Know Messages Have Been Received? ........ 9-9 • What Happens When the Memory Is Full... .......... 9-9 Playing an Incoming Voice Message (ICM) and Recorded Memo (or Voice Alarm) ........................... 9-10 Backup Printing Option .......................... 9-10 Printing a Fax Message .......................... 9-11 • Erasing and Printing FAX Messages .............. 9-12 Calling Your Message Center for Messages (See Remote Retrieval) ........................... 9-12 C) ERASING YOUR MESSAGES ..................... 9-13 Erasing Incoming Voice Messages, Fax Messages and Recorded Memo (or Voice Alarm).................... 9-13 One by One Erasing ........................... 9-13 All in One Erasing ............................ 9-13 D) CHANGING THE OUTGOING MESSAGE ........... 9-14 Playing Your Outgoing Message (OGM) .............. 9-14 Erasing Your Outgoing Message (OGM) .............. 9-15 E) MORE FEATURES .............................. 9-16 Setting the Toll Saver ............................ 9-16 Setting the Maximum Time for Incoming Messages (ICM MAX. TIME) .............................. 9-17 Playing OGM (Outgoing Message) ON/OFF Setting ..... 9-18 Recording a Conversation ......................... 9-18 Recording a Memo .............................. 9-19 F) PAGING/FAX FORWARDING ..................... 9-20 What Is Paging/Fax Forwarding? ................... 9-20 Setting Up Paging (Registering the Paging Number) .... 9-21 Setting Up Fax Forwarding (Registering the Fax Forwarding Number) ............................ 9-23 • Memory Backup of Message Center Memory ........ 9-23 Changing the Fax Forwarding Number Remotely ....... 9-24 G) REMOTE RETRIEVAL ........................... 9-24 What Is Remote Control Access? .................... 9-24 Setting the Remote Access Code .................... 9-24 MFC 4550/6550MC/7550MC OP-US-5.0 TABLE OF CONTENTS Using the Remote Access Code ..................... Remote Control Commands ....................... Retrieving the Memory Status List and Fax Messages Remotely ..................................... Changing the Fax Forwarding Number Remotely ....... H) VOICE ALARM ................................ Voice Alarm ................................... Setting the Voice Alarm .......................... • Recording Voice Messages for the Voice Alarm ....... How Will the Voice Alarm Perform When the Scheduled Time Arrives… ................................. Using the Voice Alarm: Playing Entries, Erasing Entries One by One, Erasing All at Once .................... Remote Control of the Voice Alarm .................. 9-25 9-26 9-27 9-27 9-28 9-28 9-28 9-29 9-30 9-31 9-32 10. USING THE MFC AS A PRINTER ............ 10-1 Acceptable Paper .................................. 10-1 Control Panel Keys ................................ 10-4 Simultaneous Operation ............................ 10-4 On/OffLine Key ................................... 10-4 FF/Cont Key ..................................... 10-4 Test/Reset Key .................................... 10-5 Print Priority Key ................................. 10-5 • Windows® Printing ............................. 10-6 • Remote Printer Console Program for DOS (Only for MFC 6550MC/7550MC) ................... 10-6 • Popular Printer Emulation Support (Only for MFC 6550MC/7550MC) ................... 10-6 • Bidirectional Parallel Interface ..................... 10-6 • Enhanced Memory Management ................... 10-6 Multipurpose Sheet Feeder .......................... 10-7 Manual Feed Slot ................................. 10-9 When you load one sheet of paper manually: ............. 10-9 When you load more than one sheet of paper manually: .... 10-9 • Paper Tray ................................... 10-10 Printing the Internal Font List (Only for MFC 6550MC/7550MC) ..................... 10-11 Printing the Print Configuration List (Only for MFC 6550MC/7550MC) .................... 10-12 MFC 4550/6550MC/7550MC OP-US-5.0 TABLE OF CONTENTS Restoring to the Factory Default Settings (Only for MFC 6550MC/7550MC) .................... 10-13 Printing PC Data in Hexadecimal (Only for MFC 6550MC/7550MC) .................... 10-14 11. PRINTING REPORTS AND LISTS ........... 11-1 How to Print Reports and Lists ....................... Activity Report Interval............................. Printing the All Dial List ............................ Transmission Verification (Xmit) Report ................ Memory Status List ................................ 11-2 11-3 11-5 11-6 11-8 12.HOW TO USE THE COPY FUNCTION ........12-1 Making a Single Copy .............................. 12-1 Making Multiple Copies ............................ 12-2 Stacking Multiple Copies ............................ 12-2 • What to Do When You Get a “MEMORY FULL” Message while Making Copies ............................ 12-3 Sorting Multiple Copies (Only for MFC 6550MC/7550MC)... 12-3 • What to Do When You Get a MEMORY FULL Message while Sorting Multiple Copies (Only for MFC 6550MC/7550MC) 12-4 Reducing and Enlarging Copies ....................... 12-4 Copying a Photograph .............................. 12-6 13.REPLACING TONER CARTRIDGE AND DRUM U N I T .................................... 13-1 Toner Empty Indicator ............................. 13-1 Replacing the Toner Cartridge ........................ 13-1 Replacing the Drum Unit ........................... 13-5 14.R E G U L A R M A I N T E N A N C E .................14-1 Regular Maintenance .............................. Cleaning the Drum Unit ............................ Packing and Shipping the Machine .................... Paper Jams ...................................... Fixing a Document Jam .......................... Fixing a Recording Paper Jam ..................... 14-1 14-2 14-3 14-6 14-6 14-6 MFC 4550/6550MC/7550MC OP-US-5.0 TABLE 15. OPTIONAL OF CONTENTS ACCESSORIES ................. 15-1 Connecting the Serial Interface Board (RS100M) (Only for MFC 6550MC/7550MC) ..................... Setting the Serial Interface Parameters (Only for MFC 6550MC/7550MC) ..................... Memory Board.................................... Optional Memory for the Printer & Fax Operations ..... Installing the Optional Memory Board ................. 16.T R O U B L E S H O O T I N G 15-1 15-3 15-6 15-6 15-7 P R O C E D U R E S ........16-1 Error Messages ................................... 16-2 Other Problems ................................... 16-5 Q & A ........................................... 16-11 17.SPECIFICATIONS ........................17-1 PARALLEL INTERFACE SPECIFICATIONS .......... 17-3 RESIDENT FONTS (Only for 6550MC/7550MC) ....... 17-3 SYMBOL SETS/CHARACTER SETS (Only for 6550MC/7550MC) ....................... 17-4 18.I M P O R T A N T I N F O R M A T I O N ...............18-1 Standard Telephone and FCC Notices (Applies only to 120V model) ......................... 18-1 Important Safety Instructions ........................ 18-3 19.I N D E X ..................................19-1 MFC 4550/6550MC/7550MC OP-US-5.0 THE CONTROL PANEL KEYS 1. THE CONTROL PANEL KEYS C Information MFC 4550 LCD & User Setting Area MFC 4550 Fine Photo S.Fine Fax TAD F/ T Resolution Mode status status Set Redial / Pause Clear Tel-index A BC DE F 01 02 03 1 2 3 13 14 15 GH I J KL MNO 04 05 06 4 5 6 16 17 18 07 08 09 19 20 21 10 11 12 Hook Hold Function PQRS TUV WXYZ 7 8 9 Speed Dial Shift 22 23 24 0 A Telephone Area B FAX PRINTER Coverpage COPIER SCANNER Super Q.Scan PC FAX Help On/Off Line Photo FF/Cont Enlarge Stop Test/ Reset Reduce Start Print Priority Copy One-Touch, Printer and Copy Area MFC 7550MC (MFC 6550MC panel keys are same as 7550MC) C LCD & User Setting Area D Message Center Area MFC 7550MC status status Set Hook 1 Hold Redial / Pause GH I Function Clear Tel-index Resolution A BC DE F 01 02 03 2 3 13 14 15 MNO 04 05 06 16 17 18 07 08 09 J KL 4 5 6 PQRS TUV WXYZ 7 8 9 Speed Dial Shift 19 20 21 10 11 12 22 23 24 0 A Fine Photo S.Fine Fax Voice status Telephone Area B Fax SIX F/ T FAX Mode On/Off Line PRINTER Coverpage Photo COPIER IN ONE SCANNER PC FAX Super Q.Scan MESSAGE CENTER Help L Speaker Record Erase FF/Cont Sort Stop Test/ Reset Enlarge/ Reduce Start Print Priority Copy H Play One-Touch, Printer and Copy Area 1-1 MFC 4550/6550MC/7550MC OP-US-5.0 THE CONTROL PANEL KEYS a TELEPHONE AREA MFC 7550MC 1. Number Keys These twelve keys are used to dial phone and fax numbers (see page 4-1), and also can be used as an alphanumeric keyboard for entering information into the machine. (See page 2-10~12.) 2. Hook MFC 7550MC This key lets you dial telephone and fax numbers without lifting the handset. (See page 4-1, 2.) 3. Hold You can use this key to put a call on hold. (See page 4-1.) status status Set Function Clear Tel-index a A BC DE F 01 02 1 2 3 13 14 GH I J KL MNO 04 05 4 5 6 16 17 PQRS TUV WXYZ 07 08 7 8 9 19 20 10 11 22 23 Hook Hold Redial / Pause Speed Dial Shift 0 4. Redial/Pause This key redials the last number called. (See page 5-7.) This key is also used to insert a pause in autodial numbers. (See page 3-7, 4-1.) 5. Speed-Dial 6. Tel-index This key lets you dial previously stored Speed-Dial phone numbers by entering a two-digit number. (See page 3-7~9, 4-1.) This key allows you to alphabetically look up numbers stored in the dialing memory. (See page 4-2.) 1-2 Fax Voice status MFC 4550/6550MC/7550MC OP-US-5.0 THE CONTROL PANEL KEYS b ONE-TOUCH, PRINTER AND COPY AREA Information MFC 7550MC 7. Shift 8. One-Touch Dial Keys This key is used to access the “13” through “24” One -Touch keys. (See page 3-6.) In the printer mode when Shift is pressed together with Reset, it resets and restores the MFC to the factory default settings. These 12 keys give you instant access to previously stored phone numbers. (See page 3-6~7, 4-1.) b Shift 01 02 03 13 14 15 04 05 06 16 17 18 07 08 09 19 20 21 10 11 12 22 23 24 On/Off Line Photo L Speaker Record Erase FF/Cont Sort Stop Test/ Reset Enlarge/ Reduce Start Print Priority Copy H Play 9. Enlarge/Reduce 10. Copy (The MFC 4550 has separate keys for Enlarge and Reduce.) This Enlarge/Reduce key will reduce or enlarge copies depending on the ratio you select: 200%, 150%, 125%, 120%, 100%, 93%, 87%, 75%, and 50%. You can also use the Auto Reduction function to have the machine automatically calculate the reduction ratio that fits the size of your recording paper. (See page 12-4~5.) Press this key to make a copy. (See page 12-1~6.) 11. Sort (Only for 6550MC/7550MC) This key is used to copy original multiple pages copied in order. (See page 12-3.) 12. Photo This key is used to copy photographs. (See page 12-6.) 1-3 MFC 4550/6550MC/7550MC OP-US-5.0 THE CONTROL PANEL KEYS b ONE-TOUCH, PRINTER AND COPY AREA MFC 7550MC 13. On/OffLine 14. Stop This key is used to turn the printer online (ready to receive PC data) and offline (not ready to receive PC data) alternately. When the printer is online, the LCD displays ONLINE. (See page 10-4.) This key stops a fax, cancels an operation, or exits from function mode. (See page 2-2.) 15. Start Use this key to start an operation, such as sending a fax. (See page 5-5.) 16. FF/Cont When the LCD shows REMAINED DATA, you can press this key to print the data that is in the memory. Also, it clears some operation and machine errors. (See page 10-4~5.) b Shift 01 02 03 13 14 15 04 05 06 16 17 18 07 08 09 19 20 21 10 11 12 22 23 24 L Speaker Record Erase On/Off Line Photo FF/Cont Sort Stop Test/ Reset Enlarge/ Reduce Start Print Priority Copy H Play 17. Test/Reset This key is used to print a test page. When it is pressed together with Shift, it clears data from the printer memory, cancels an error status, and then resets and restores to the factory default settings. (See page 10-5.) 18. Print Priority When this key is pressed all faxes will be received into memory without first printing and can be printed later. This key also increases the memory available for printing without decreasing memory available for memory transmission and incoming messages. (See page 10-5.) 1-4 MFC 4550/6550MC/7550MC OP-US-5.0 THE CONTROL PANEL KEYS c LCD & USER SETUP AREA Information MFC 7550MC 19. Z (Left Arrow) 20. X (Right Arrow) This key moves the LCD cursor to the left. It also allows you to back up one step when you are in function mode (see page 2-1) or Telephone Index (see page 4-2). This key moves the LCD cursor to the right, and it also lets you advance one step when you are in function mode (see page 2-1) or Telephone Index (see page 4-2). 21. Liquid Crystal Display 22. Clear The LCD displays messages that will help you set up and operate your machine (On-Screen Programming), the upper row shows fax and copy status and the lower row shows printer and scanner status. (See page 2-1.) This key deletes entered data or backs up one step in function mode. (See page 2-2.) c MFC 7550MC Vo status status Set Function Clear Tel- 23. Set 24. Function This key is used for storing a function setting into the machine. (See page 2-2.) This key accesses the function and programming mode (OSP), so you can alter various settings. (See page 2-1.) 1-5 MFC 4550/6550MC/7550MC OP-US-5.0 THE CONTROL PANEL KEYS c LCD & USER SETUP AREA MFC 7550MC 25. Mode 26. Super Q.Scan Thiskeyisusedtospecify how the machine should handle incoming calls. (See page 6-1.) This key enables you to scan in your originals at twice the normal speed, by storing them in the memory before actual transmission. (See page 5-8.) When it is pressed, Broadcasting is available. (See page 5-11~12.) When Super Q.Scan is pressed together with Shift, Multi Transmission is available. (See page 5-12~13.) Also, you can gradually decrease the speaker volume for the current call by pressing this key (Only for MFC 6550MC/7550MC). 27. Resolution This key is used to set the resolution requirements when sending a fax. (See page 5-3.) c Fax status Fine Photo S.Fine Fax Resolution Mode SIX F/ T FAX PRINTER Coverpage COPIER IN ONE SCANNER PC FAX Super Q.Scan L Speaker MESSAGE CENTER Help H 28. Coverpage 29. Help This key is used to send a Cover Page as the first page of a fax transmission. (See page 5-22~23.) Press this key whenever you want a quick reference Help List printed. This Help List will give you information on how to perform settings for a function, how to register information, or how to get basic information. (See page 2-1, 2-9.) Also, you can gradually increase the speaker volume for the current call by pressing this key (Only for MFC 6550MC/7550MC). 1-6 MFC 4550/6550MC/7550MC OP-US-5.0 THE CONTROL PANEL KEYS d MESSAGE CENTER AREA (Only for MFC 6550MC/7550MC) Information MFC 7550MC 30. Voice and Fax Indicator Lights These lights tell you whether voice or document messages are stored in the memory. (See page 9-9.) d Fine Photo S.Fine Fax Resolution Mode Fax Voice status Tel-index 01 02 03 13 14 15 04 05 06 SIX F/ T On/Off Line FAX PRINTER Coverpage Photo COPIER IN ONE SCANNER PC FAX Super Q.Scan MESSAGE CENTER Help L Speaker Record Erase H d Play 31. Record Use this key to record outgoing voice messages, memo and voice alarm messages into your MFC. (See page 9-8, 19, 28~29.) 32. Erase 33. Play This key erases voice or fax messages stored in your fax machine. (See page 9-13, 15, 31.) Use this key to listen to incoming voice messages, outgoing voice messages, memos and voice alarm messages stored in your MFC. (See page 9-10, 13, 14, 31.) 1-7 MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 2. HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY User-friendly Programming We have designed your MFC with on-screen programming and a Help key, userfriendly programming that helps you take full advantage of all the functions your machine has to offer. Since your MFC programming is done on the LCD, we created step-by-step on-screen prompt messages to help you program your machine. All you have to do is follow the prompt instructions as they guide you through the function menu selections and programming options and settings. Using the Function Mode to Access On-screen Programming (OSP) Press Function ENTER NO. & FAX MENU Press 1. * 1.FAX 2.PRINTER SET PRINTER MENU Press 2. (Only for MFC 6550MC/7550MC) 1.TEMP.SETTINGS 2.CANCEL 3.PRINT 1.PRINT OPTIONS 2.RESET PRINTER JOB REPORTS * MFC 4550 does not display “2.PRINTER”. 4.SET AUTO 5.USER 6.TEL OPTIONS SYSTEM MSG 0.INTERRUPT 2-1 NOTE: When you are using the MFC as a printer, you can not access the Printer Menu functions. OPTIONS 7.SETUP 8.SETUP DIAL CTR (In model MFC 4550, Function 8 indicates REMOTE FAX OPT instead of SETUP MSG CTR.) MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY You can access the Function mode by pressing Function and waiting for two seconds. Then select FAX or PRINTER by pressing 1 or 2. (The MFC 4550 does not have this selection.)(Seepage2-1.) You can also move through the function menu options at a faster rate by pressing X (right arrow). (See page 1-5 to locate this key on your Control Panel.) When you find the option you want, press Set. After you select either FAX MENU or PRINTER MENU, you can simply press the Level One Function number, then press the Level Two Function number associated with each option (refer to pages 2-3 through 2-8). HelpfulHints If you want to exit function mode, simply press Stop. If you selected the wrong menu and want to return to the previous step, press Clear. Alternating Displays for On-screen Programming (OSP) SPEAKER:HIGH ALTERNATE SELECT { } & SET When you see alternating displays, the LCD will usually alternate between the currently selected option, and a help message giving brief instructions on how to proceed. The example shows the current speaker volume is high and prompts you to use Z (left arrow) and X (right arrow) to change the setting, and then to press Set to store it. Function Selection Table If you have a basic understanding of how to program your MFC, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options, and settings that are found in your MFC programs, we have the following Function Selection Table. Read through this table to gain a basic understanding of what your new MultiFunction Center can do, and then the next section will begin instructing you how to use On-Screen Programming. 2-2 Information When you enter Function mode, your machine will display a list of Level One Functions to choose from (see pages 2-3 through 2-8 for these Level One Functions), as seen on the previous page. These function options will appear one after the other on the display. You can then choose one of these options by pressing Set when the option you want appears on the LCD. MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY <1. FAX Level one function MENU FUNCTIONS> Level two function Explanation of Options Factory setting Page 1. TIMER Use TIMER to send your documents at a latertime. 2. POLLING Polling is the process of retrieving faxes from another machine. ON/OFF OFF 7-1~6 3. CALL RESERVE You can send a fax and then talk to the recipient using the CALL RESERVE function. ON/OFF. OFF 5-24~25 There are three types of contrast settings. Usually the AUTO setting is acceptable. But if you want to send or copy an especially light or dark document, you should change this setting. AUTO: Default is AUTO. Contrast setting always reverts to AUTO after one transmission. S. LIGHT:To send very light documents. S. DARK: To send very dark documents. AUTO 5-4 5. RESOLUTION If you need to send a set of originals at various resolutions, this function will allow you to set the required resolution page by page. (If all documents are the same resolution, use the Resolution key. See page 1-6 #27.) STANDARD/FINE/S. FINE/PHOTO STAND A R D 5-17~18 6. OVERSEAS MODE If you have trouble when sending overseas, you may want to set OVERSEAS MODE to ON. ON/OFF 1 . TEMP. 4. CONTRAST (TEMPORARY) SETTINGS 2 . CANCEL JOB 5-10~11 OFF 5-16 If you wish to cancel a job that has been set with the timer, a polled job etc., use thisfunction. 5-15 3 . PRINT REPORTS Seepage11-1for a list of reports. You can print several different lists and reports, which are available under function item 3. PRINT REPORTS. 11-1~8 4 . SET AUTO DIAL 1. ONE-TOUCH DIAL If you register names and numbers on One-Touch dial keys, you can dial a number automatically just by pressing a One-Touch key. (Max. of 24 locations) 3-6~7 2-3 MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one function 5 . USER OPTIONS Explanation of Options Factory setting Page 2. SPEED-DIAL If you register names and numbers as Speed-Dial numbers, you can dial a number automatically just by pressing Speed-Dial key and a two-digit number. (Max. of 36 locations for 4550/6550MC, 100 locations for 7550MC) 3-7~8 3. SETUP GROUPS This is used for setting up a group number used for broadcasting. 3-9~10 1. SMOOTHING Smoothing enhances the appearance of incoming faxes. If you set SMOOTHING to ON, you will receive messages with the smoothing enhancement. ON/OFF ON 6-6 2. BEEPER You can adjust the volume of the beeper with this function. OFF/LOW/HIGH LOW 3-5 3. COVERPG ON/OFF If you set COVERPAGE to ON, you can send your documents with a Cover Page generated by your machine. When the COVERPAGE setting is ON, you can select a Cover Page comment. ON/OFF OFF 5-21 4. ERRORRE-TX If you set ERROR RE-TRANSMISSION to ON, the machine automatically resends the page once an error occurs. ON/OFF OFF 5-26~27 5. REDUCTION You can avoid having your incoming data separated by printing a reduced copy of the incoming document. The reduction methods are AUTO or Fixed ratio: AUTO/100%/93%/87%/75% AUTO 6-8~9 6. RCDPAPER You can select one of 3 sizes of recording paper. The MFC automatically will adjust the size of the incoming fax document or original document so that it fits the paper L E T T E R size you have selected. LETTER/LEGAL/A4 6-7 7. TONERSAVE You can extend the life of the toner by conserving its use. ON/OFF 6-11 OFF 2-4 Information 4 . SET AUTO DIAL Level two function MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one function Level two function Explanation of Options 8. SLEEPMODE This mode reduces the power consumption when the machine is idle. The time period before the machine drops into the mode is userselectable. 9. PRINT DENSITY You can adjust Print Density with this function. 1. TONE/PULSE There are two different dial types and you must select the type of signal suitable for your telephone line. TONE/PULSE TONE 3-1 2. RINGDELAY This is the number of rings before the machine answers the call when in F/T or Fax Mode. 0/1/2/3/4rings 2 6-2~3 3. SPEAKER VOLUME You can adjust the speaker volume with thisfunction. OFF/LOW/HIGH LOW 6-12 4. F/TRING TIME F/T RING TIME sets the time for simulated ringing in F/T mode. 10/20/30/60 seconds 20 6-5~6 5. RINGVOLUME The settings are OFF/LOW/HIGH. HIGH 6-13 6. DISTINCTIVE If you have distinctive ringing service from your phone company, you can use this function to register the ringing pattern of your fax number. And if you set it to ON, you can use the registered number as a fax number only. OFF/ON/SET OFF 6-25~27 7. CALLERID You can display the last 30 Caller IDs that are stored in the memory. 1. DATE/TIME If you enter the date and time in 24-hour format, the LCD will display the date and 01/01/1997 time and they will be printed on outgoing 00:00 faxes. 3-2 2. DAILYTIMER If you frequently have delayed jobs, all for execution at same time each day, you can program that time. Once you register it, you do not have to enter that time, just set Timer Transmission in temporary settings. 5-9 5 . USER OPTIONS 6 . TEL OPTIONS 7 . SETUP SYSTEM 2-5 Factory setting Page 00MIN 2-12~13 6-10 6-28~29 00:00 MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one function 8 . REMOTE FAX OPT (Onlyfor MFC 4550) Explanation of Options Factory setting Page 3. INTERVAL You can select the time interval at which the activity report is printed. 6/12/24 hours, 2/4/7 days, OFF OFF 11-3~4 4. STATIONID You can enter your name or company name, fax number and telephone number in STATION ID. It is printed at the top of each page of every outgoing fax. It is also printed on the automatic Cover Page. 5. REMOTE CODE If you enter a REMOTE CODE, you can ON activate or deactivate the machine from a *51 (ACT.) 6-16~17 remote telephone. #51(DEACT.) ON/OFF 6. SET COVERPAGE You can register your own two custom comments on the Cover Page. 7. SET PASSWORD Limits fax receiving to only from a fax number stored as one of your One-Touch numbers. ON/OFF 8. MFLINK 3-3~4 5-19~20 OFF 6-31 When you use the application software included into the MFC, you can select if your PC connected to your MFC will receive voice and fax messages. ON/OFF ON See the MultiFunction Link Pro Manual You can store the incoming fax messages in the memory. Then you can use the 1. FAXSTORAGE convenient remote control functions. ON/OFF OFF 8-1 2. FAXFWD/ PAGING You can choose either PAGING, FAX FORWARDING or OFF. PAGING ON will cause the MFC to page you when it receives a fax message. FAX FORWARDING ON will cause the MFC to send any stored faxes that are received to another predetermined fax number. OFF/FAX FORWARD/PAGING OFF 8-4~6 3. REMOTE ACCESS You can register the REMOTE ACCESS CODE (3 digits) allowing you remotely operate the machine. (Example: Retrieving an incoming fax message) 159* 8-7 4. PRINTFAX You can print incoming faxes that were stored in memory. 8-11 2-6 Information 7 . SETUP SYSTEM Level two function MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one function Level two function 1. MSG STORAGE 8 . SETUP MSG CTR (Onlyfor MFC 6550MC/ 7550MC) 2-7 Explanation of Options Factory setting Page You can select the Message Storage of the FAX:OFF 9-6~7 machine in Message Center mode. VOICE:ON FAX:ON/OFF, VOICE:ON/EXT/OFF You can set the machine to print a backup copy of faxes that are received into the 2. BACKUPPRINT Message Center memory. ON/OFF ON 9-10~11 3. FAXFWD/ PAGING You can choose either PAGING, FAX FORWARDING or OFF. PAGING ON will cause the MFC to page you when it receives a fax message. FAX FORWARDING ON will cause the MFC to send any stored faxes that are received to another predetermined fax number. OFF/FAX FORWARD/PAGING OFF 9-21~23 4. REMOTE ACCESS You can register a REMOTE ACCESS ID (3 digits) allowing you to remotely operate the MFC. (Example : Retrieving an incoming fax message.) 159* 9-24~25 5. ICMMAX.TIME This is the maximum length of voice information in Message Center, Memos and Voice Alarm recordings. 20/25/30/35/40/45/50/55/60 seconds 30 9-17 6. OGM The machine has two types of OGM (Outgoing Messages) for MSG CTR and FAX/TEL switch. After selecting the message type, you can play, record or erase. MSG CTR OGM 6-4~5, 9-14~15 7. PRINTFAX You can print incoming faxes that were stored in MSG CTR memory. 8. PLAYINGOGM If you set PLAYING OGM to ON, Message Center OGM, or F/T OGM is replayed if you change the receiving mode to Message Center or F/T respectively. ON/OFF ON 9-18 9. TOLLSAVER If you set TOLL SAVER to ON, you can check if a message was received by the Ring Delay. Toll Saver overrides the Ring Delay setting. ON/OFF OFF 9-16 9-11~12 MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one function Level two function Explanation of Options Factory setting 0 . INTERRUPT 5-14 <2. PRINTER MENU FUNCTIONS> (Only for MFC 6550MC/7550MC) Level one function 1 . PRINT OPTIONS Level two function Explanation of Options Factory setting Page 1. INTERNAL FONT You can print resident fonts to check and confirm font types. 10-11 2. CONFIGURATION Printer settings and status are listed here. 10-12 1. FACTORYSET You can restore factory default settings and temporary settings for the printer back to factory default settings. 10-13 2. HEXDUMP MODE If you set HEX DUMP MODE, all the PC data is printed in hexadecimal. 10-14 2 . RESET PRINTER 2-8 Information You can send a fax without canceling the Timer or Polled Waiting, even if there are documents in the feeder, by “interrupting” it. Page MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Using the Help Key Press this key to print a quick reference Help List. The Help List will tell you how to perform settings for a function, how to register information or, how to get basic information for sending or receiving faxes, copying and printing. When you don’t have the owner’s manual with you or when you want some information quickly, you can press Help to get a list of basic operating procedures. How to Print a Help List Press Help to get a printout of the Help List. Use it when you need information about how to register or set one of the functions, how to send or receive faxes, how to copy or print. You can request a printout whenever the machine meets the following conditions: - while the LCD displays the date and time. - while the machine is timer waiting. - while the machine is polled/polling waiting. - while the machine is at level one or two of the function menu. - while you are using the phone. - You can not print the Help List while the MFC is printing the data from the PC. 2-9 MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY How to Enter Text in Function Mode ABC DEF 1 2 3 GHI JKL MNO 4 5 6 PQRS TUV WXYZ 7 8 9 * 0 # By pressing the appropriate number key the correct number of times, you can access the character you want. When you are setting certain functions, such as the Station ID, you will have to enter text into your machine. Key once twice 2 3 4 5 6 7 8 9 A D G J M P T W B E H K N Q U X three times four times C F I L O R V Y 2 3 4 5 6 S 8 Z five times A D G J M 7 T 9 Let’s say that you want to enter the initials “BR”. Follow the example on the next page. 2-10 Information Number keys have three or four letters printed above them. The following keys “0”, “1”, “#” and “*” have no printed letters. MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY THE DISPLAY WILL SHOW: KEYSTOPRESS NAME: ENTER & 1. Press 2 twice to enter the letter B. NAME:B 2. Press 7 three times to enter the letter R. NAME:BR SET 3. Press Set. FOR YOUR INFORMATION 1. If you want to enter a blank space, press X (right arrow) twice. 2. If you entered a letter incorrectly and want to change it, you can use Z (left arrow) to move the cursor back. When you reach the letter, you can enter a new one in it’s place. You can only overwrite letters, not insert them, so you may have to go back and overwrite a lot of letters if you forgettoenteraletter. 3. If you have to enter a character that is assigned to the same number key as the previous character, press X (right arrow) to move the cursor to theright. How to Enter Special Characters, Symbols and Punctuation Marks in Function Mode 0 key -------- ÄËÖÜÀÇÈÉ0 * key ------- (space)!”#$%&’()*+,-./ # key -------- :;<=>?@[]^_ The “0” key contains all the accented characters. The “*” and the “#” key are used for punctuation marks and symbols. Let's say that you want to enter the Symbol “&”. Follow the example on the next page. 2-11 MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY KEYSTOPRESS THE DISPLAY WILL SHOW: NAME:JAMES _ MARK-_!”#$%&’()* 2. Press *, *, *, *, *, * (6 times). MARK- 3. Press X (right arrow). NAME:JAMES !”#$%&’()* &_ How to Set the Sleep Time The sleep mode reduces the power consumption when the MFC is idle. The time period before the machine drops into sleep mode is user selectable. You can select the time period before the machine drops into sleep mode from 00 to 99 minutes by using the number keys. The sleep timer is automatically reset when a fax is received, the MFC starts to copy, or the MFC is receiving PC data. The factory setting is 0 minute. Use the following sequence to set the sleep time. KEYSTOPRESS THE DISPLAY WILL SHOW: 01/01/1997 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 5. 5.USER 5. Press 8. 8.SLEEP SLEEP 00:00 SET OPTIONS MODE TIME:00MIN 2-12 Information 1. Press * to show a list of characters. MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY 6. Enter sleep time (00 to 99) by using number keys. Example: 05. SLEEP 7. Press Set. 8.SLEEP TIME:05MIN MODE 8. Press Stop to exit. NOTICE -Sleep Mode is activated when the heater stops. However, the cooling fan will continue to run until the machine has cooled down. The actual time before the fan stops will vary depending upon operating conditions. -It will take approximately 12 to 30 seconds for the machine to warm up from the sleep mode before you can start printing or copying. The LCD will show WARMING UP during this time. When it is ready it will automatically start the last job you have entered. NOTE: The cooling fan will continue to run until the temperature of the machine reaches a certain level. Even after the heater stops, the machine will have to warm up before copying and printing. 2-13 MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS 3. TELEPHONE FUNCTION SETTINGS Setting the Dialing Mode (Tone/Pulse) Your machine supports both tone (multi-frequency) and pulse (rotary) dialing. It is initially set to TONE, so you do not have to change the setting if you use that kind of line. If you are using a pulse dial line, you can change the setting to PULSE by following the steps below: KEYS TO PRESS THE DISPLAY WILL SHOW: 01/01/1997 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. 00:00 & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX SET 4. Press 6. 6.TEL 5. Press 1. After two seconds you will be prompted to select pulse or tone. 1.TONE/PULSE OPTIONS DIALING:TONE SELECT { } & 6. Press Z (left arrow) or X (right arrow) to find the dialing mode that matches your telephone line. Example: PULSE. DIALING:PULSE 7. Press Set. 1.TONE/PULSE SET 8. Press Stop to return to the date and time. 3-1 Information This chapter is included in both the Setup Manual and this Operations Manual. If you read the Setup Manual first, you may have completed these function settings already. There are some settings, such as the date and time, you should set on your machine before you begin using it. Once entered, these settings will remain in the machine until you change them. You can begin customizing the settings by pressing Function on the control panel. This activates the function mode and On-Screen Programming prompts. You can complete a variety of settings in this mode. MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS Setting the Date and Time Your machine shows the date and time on the display and prints it on every fax page you send. You can set the date and time in function mode. KEYS TO PRESS THE DISPLAY WILL SHOW: 01/01/1997 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. 00:00 & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 7. 7.SETUP 5. Press 1. 1.DATE/TIME SET SYSTEM ENTER YEAR:XX ENTER YEAR:96 ENTER MONTH:XX 7. Enter two digits for the month. (JAN = 01, OCT = 10, etc.) Example: 09. ENTER MONTH:09 ENTER DAY:XX 8. Enter two digits for the day. Example: 12. ENTER DAY:12 ENTER TIME:XX:XX 9. Enter the time in 24-hour format. Example: 15:25 (3:25 P.M.). ENTER TIME:15:25 10. Wait for two seconds. 1.DATE/TIME 11. Press Stop to exit and to view the new date and time. 09/12/1996 ONLINE 6. Enter the last two digits of the year. Example: 96. 3-2 15:25 MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS Setting the Station ID • The telephone number that you stored above is used only for the Call Back Message and the Cover Page features. • If you do not enter a fax number, no additional information can be entered. • When you want to enter a space, use X (right arrow) . You can back up to type over mistakes by using the Z (left arrow). • If Station ID has been programmed, then after Step 5 the name will be displayed with the prompt “1” to change “2” to exit. Press “1” to change information. Press “2” to exit from the function. KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 7. 7.SETUP 5. Press 4. You will be prompted to enter your fax number. 4.STATION 15:25 SET SYSTEM ID FAX: ENTER & SET 6. Enter your fax number (up to 20 digits). Example: 4155554444. FAX:4155554444_ 7. Press Set. You will be prompted to enter your telephone number. TEL: ENTER & SET 3-3 Information The Station ID is for identification purposes. Here you can store your name, fax number, and telephone number. Your machine prints this information on the electronic Cover Page and every fax page you send. MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS 8. Enter your telephone number (up to 20 digits). If your telephone number and fax number share the same line, enter the same number again. Example: 4155554445. TEL:4155554445_ 9. Press Set. You will be prompted to enter your name or company’s name. NAME: ENTER 10. Enter your name by using the number keys (up to 20 characters). Example: BROTHER. & SET NAME:BROTHER By pressing the appropriate number key the correct number of times, you can access the character you want. For example, press 2 twice to enter B. Refer to the section “How to Enter Text in Function Mode” on pages 2-10~12. 11. Press Set to confirm the entry. 4.STATION ID 12. Press Stop to return to the date and time. NOTICE The Telephone Consumer Protection Act. of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machines or such business, other entity, orindividual. To program this information into your machine, complete the steps on the previous page. 3-4 MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS Setting the Beeper Volume Level The initial setting on your machine for the beeper is LOW. If you do not want the beeper on, select OFF, and if you want it loud, select HIGH. KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) NO. 15:25 & SET 1.FAX 2.PRINTER 1.FAX 4. Press 5. 5.USER 5. Press 2. 2.BEEPER OPTIONS BEEPER:LOW SELECT { } 6. Press Z (left arrow) or X (right arrow) until you get the setting you want. Example: OFF. BEEPER:OFF 7. Press Set. 2.BEEPER & SET 8. Press Stop to return to the date and time. 3-5 Information If the beeper setting is LOW or HIGH, it will “beep” every time you press a key, make an error, or at the end of sending or receiving a fax. MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS Storing the One-Touch Dial Numbers You can dial numbers automatically by storing telephone or fax numbers as OneTouch dial numbers. You can also store names with the numbers so when you call, you can verify the destination by the name on the display. You can store a maximum of 24 numbers. To access numbers 13 to 24, hold down the Shift key. For example, OneTouch location “13” is accessed by pressing Shift and the “01” One-Touch key simultaneously. Here is how to store a telephone number as a One-Touch dial number: KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. 15:25 & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX SET 4. Press 4. 4.SET AUTO DIAL 5. Press 1. 1.ONE-TOUCH SELECT 6. Press the One-Touch key where you want to store a number. Example: One - Touch 05. DIAL ONE-TOUCH *05: ENTER & SET Note: The One-Touch keys are not the number keys. 7. Enter a number (up to 20 digits). Example: 14155551212. *05:14155551212_ 8. Press Set. You then will be prompted to enter the name or company associated with this number. NAME: 9. Enter the name by using the number keys (up to 15 characters). Example: NJ OFFICE. (See page 2-10~12.) NAME:NJ 3-6 ENTER & SET OFFICE MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS 10. Press Set. TYPE:FAX { } 11. Select the type of number (FAX, TEL, F/T, CHAIN) by using Z (left arrow) or X (right arrow) to display the type you want. (See For Your Information on page 3-11.) Example: FAX. TYPE:FAX 12. Press Set. SELECT & SET Information SELECT ONE-TOUCH 13. Return to Step 6 to enter another number, or press Stop to return to the date and time. Helpful HInts If you must wait for a dial tone to access an outside line, insert a pause by pressing the Redial/Pause key. When you press Redial/ Pause, a dash “-” will appear on the display. By storing the numbers with a pause, you can create a delay of 3.5 seconds. Storing the Speed-Dial Numbers When you store a phone or fax number as a Speed-Dial number, you must enter a twodigit number, from 01 to 00 (00=100) for 7550MC and from 01 to 36 for 4550/6550MC using the number keys. For example, you can not enter “5”. You must enter “05”. You can store as many as 100 numbers (7550MC), 36 numbers (4550/6550MC) as SpeedDial numbers. KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 15:25 & SET 4. Press 4. 4.SET 5. Press 2. 2.SPEED-DIAL AUTO SPEED-DIAL? DIAL #_ 3-7 MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS 6. Use the number keys to enter a two-digit number. Example: 05. SPEED-DIAL? #05 #05: ENTER & SET 7. Enter the number (up to 20 digits). Example: 5555151. #05:5555151_ 8. Press Set. You will be prompted to enter the name or company associated with this number. NAME: 9. Use the number keys to enter a name (up to 15 characters). Example: MANCHESTER. (See page 2-10~12 for entering text.) NAME:MANCHESTER 10. Press Set. TYPE:FAX ENTER SELECT & SET { } 11. Select the type of number (FAX, TEL, F/T, CHAIN) by using Z (left arrow) or X (right arrow) to display the type you want. Example: TEL. (See page 3-11.) TYPE:TEL 12. Press Set. SPEED-DIAL? & SET #_ 13. You are ready to enter another SpeedDial number. Or press Stop to return to the date and time. HelpfulHints • Print the All Dial List to make sure you have stored the correct numbers. (See page 11-5.) This list will contain the type of number: FAX, TEL, F/T, or CHAIN. • Even if there is a loss of electrical power or you unplug your machine, the telephone and fax numbers you have stored will not be lost. • If your machine is connected to a PBX, you must insert an additional number before each fax or telephone number to access an outside line. 3-8 MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS FOR YOUR INFORMATION Information When You Wish to Change the Stored One-Touch and Speed-Dial Numbers (During Step 6 on Page 3-6, 8) When you access the function for a One-Touch key or Speed-Dial number, that is already in use, you will be asked if you wish to change it or to exit and select a different One-Touch or Speed-Dial number. This display does not appear if the One-Touch key or Speed-Dial number you chose is not assigned. 1. Press 1 to assign a new number to the One-Touch key or Speed-Dial number, or press 2 to choose a different One-Touch key or Speed-Dial number. *05:NJ 1.CHANGE OFFICE 2.EXIT 2. If you are replacing an existing number with a new one, the old number and name will appear in the display. Press Clear to erase the old number and name. Then, enter the new number and name and press Set to store the entry. Memory Storage/Temporary Battery Back Up Your machine is equipped with an internal battery that will keep the date and time information for up to two hours after power has been cut off. After that time, the date and time will be lost and you will have to reenter the information. All other settings in the SET AUTO DIAL, USER OPTIONS and SETUP SYSTEM functions (see page 2-3~6) are stored permanently and will be retained even in the event of a power failure. However, the data stored in the memory during Out-of-Paper Reception and Memory Transmission will be lost when the power is disconnected. Setting Up Number Groups for Broadcasting Number Groups allow you to send the same fax message to many fax numbers by pressing only one One-Touch key. (This is called Broadcasting.) You must store each fax number first as a One-Touch or Speed-Dial number. Then you can combine the stored numbers into a Group. You can have up to 6 smaller Groups (each group uses a One-Touch key) or you can assign up to 123 numbers (MFC 7550MC), and 59 numbers (MFC 4550/6550MC) if you want one large Group. You can use the same stored number in several groups. Groups can have a name up to 15 characters long. 3-9 MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 4. 4.SET 5. Press 3. 3.SETUP AUTO SETUP 7. After two seconds, enter a numbere for the group, using the number keys. Example: 1. SETUP ENTER SET DIAL GROUPS SELECT 6. Press the One-Touch key where you wish to store the number. Example: select “One-Touch 02” as a group. 15:25 ONE-TOUCH GROUP:G0 & SET GROUP:G01 G01: ENTER & SET 8. Enter the One-Touch or Speed-Dial numbers in this group. Example: #03, #05, *02. (Note: Press the Speed-Dial key and number keys for Speed-Dial numbers, and the One-Touch keys for One-Touch numbers.) G01:#03#05*02_ 9. Press Set. NAME: ENTER 10. Enter the group’s name. Example: ALL BROTHER. 3-10 & NAME:ALL SET BROTHER MFC 4550/6550MC/7550MC OP-US-5.0 TELEPHONE FUNCTION SETTINGS 11. Press Set. 3.SETUP HelpfulHints *:One-Touch #:Speed Dial See page 5-11 for Broadcasting procedure. You can print a list of all One-Touch numbers and Speed-Dial numbers. Group numbers will be listed under One-Touch numbers. (See page 11-5.) FOR YOUR INFORMATION Types of Numbers When you store a number as a One-Touch or as a Speed-Dial number, you have a choice of choosing the type of number. There are 4 options: 1. FAX (A fax number). 2. TEL (A telephone number). 3. F/T (Both a fax number and a telephone number) 4. CHAIN (A number, usually an access code, for chain dialing). Chain Dialing Chain dialing is used to store a very long dialing sequence. You can spread the number over two or more keys if you register the first key(s) in the sequence as type “Chain”. Chain tells the system that the dialing sequence is not completed and that there is more to follow. The last key in the sequence must be any other dial type (either FAX, TEL or F/T). You can use any combination of One-Touch, Speed-Dial and manually dialed numbers in a chain. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that point in the number by pressing the Pause/Redial key. (If you need a pause that is longer than 3.5 seconds, call our Fax Diagnostic Center at 1-800-284-4329 (USA), 1-800-853-6660 (CANADA) for assistance.) Only one pause can be stored in each One-Touch and Speed-Dial number. When you are ready to dial the chain number, simply press the keys one after the other in sequence and then press Start key. Chain dialing makes using access codes easy. Sometimes you may want to choose from among several long-distance carriers when you make a call; rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access code of a long-distance carrier as you would a regular number and register it as a “chain” number. Then to dial, press this (access code) number followed by the regular number and Start key. You can set up chain dialing for phone/credit card numbers, the same way. However, when using chain dialing, do NOT send a cover page because your credit card number will be on it. 3-11 Information 12. Press Stop to return to the date and time. GROUPS MFC 4550/6550MC/7550MC OP-US-5.0 USING THE UNIT AS A TELEPHONE 4. USING THE UNIT AS A TELEPHONE Your machine can be used to make regular telephone calls. You can dial numbers manually, by pressing the number keys, or by using One-Touch or Speed-Dialing. Manual Dialing 1. Pick up the handset, or press Hook. 2. When you hear a dial tone, you can begin dialing by pressing the number keys. 3. If you used Hook to dial, pick up the handset when the call is answered. One-Touch Dialing 1. Pick up the handset, or press Hook. 2. When you hear a dial tone, press the One-Touch key. 3. If you used Hook, pick up the handset when the call is answered. If you try to use a One-Touch number that has not been stored on the key you pressed, you will hear a warning sound and the display will say, NOT REGISTERED. The display will return to normal after 2 seconds. Speed Dialing 1. Pick up the handset or press Hook. 2. When you hear a dial tone, press Speed-Dial and then press the two-digit SpeedDial number. 3. If you used Hook, pick up the handset when the call is answered. FOR YOUR INFORMATION Using Hold, Pause, # with the Telephone -Press Redial/Pause to insert a 3.5 second pause between numbers. -Press Hold to put a call on hold. You can replace the handset without disconnecting the call. You must pick up the machine’s handset to release the call from Hold. -Press # to switch the dialing type from “pulse” to “tone” temporarily. This key also is used for push-button services, such as those offered by banks, credit card companies, or paging services. 4-1 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE UNIT AS A TELEPHONE FOR YOUR INFORMATION On Hook Dialing When you make a call using Hook, you can listen to the other end through the one-way speaker of the machine, but the other party can not hear you unless you pick up the handset. Also, if you press Hook again before you pick up the handset, the call will be disconnected. Searching the Telephone Index KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Tel-Index. TEL.INDEX ONLINE 2. Use the number keys to enter the first character of the stored name, and press Z (left arrow) or X (right arrow) to find the name. NJ OFFICE ONLINE 15:25 3. Pick up the handset, or press Hook. 4. Press Start to begin dialing. NJ OFFICE ONLINE -Return the handset to its cradle or press Hookto cancel the call. 4-2 Telephone Once you have stored a name and number as a One-Touch number or as a Speed-Dial number, you can search for that name alphabetically using the Telephone Index. You can dial a number directly from the Telephone Index. MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES DOCUMENT BASICS 5. SENDING FAXES A) DOCUMENT BASICS The Size of Your Documents 216mm (8.5") 148mm (5.8") 4mm 208mm (8.2") 4mm 900mm (35.4") scanned (printed) area 4mm ( Maximum 100mm (3.9") 4mm Minimum Document MAX.900mm,35.4" length MIN.100mm,3.9" ( 216mm (8.5") The size of the documents you want to send by fax should not be larger (or smaller) than your machine can accommodate. The documents should each be between 5.8 and 8.5 inches (148 and 216 mm) wide and between 3.9 and 35.4 inches (100 and 900 mm) long. The maximum width of the scanned area, that can be printed on the recording paper of the recipient’s fax, is 8.2 inches (208 mm). How to Insert the Document To send a fax, first insert the document you wish to send, face down, in the document feeder. The top edge of the document should go in first, or the fax will be received upside down. 5-1 TOP To prevent the document from skewing as it is fed, adjust the paper guides to fit the width of the document. MFC 4550/6550MC/7550MC OP-US-5.0 DOCUMENT BASICS SENDING FAXES NOTICE About the Documents You Send... Do not use documents that are curled, wrinkled, folded, ripped, or that contain staples, paper clips, paste, or tape. Also, do not use cardboard, newspaper, or fabric. curled folded staples tape NO! wrinkled ripped paper clip fabric The Auto Document Feeder (ADF) automatically feeds documents (up to 30 pages) into the machine, one at a time. The thickness and weight of the documents should fallintothefollowingcategories: Thickness: For one sheet: 2.8 x 10-3 to 4.7 x 10-3 inches (0.07 to 0.12 mm). For multiple sheets: 2.8 x 10-3 to 3.9 x 10-3 inches (0.07 to 0.10 mm). Weight: For one sheet: 0.07 x 10-3 to 0.121 x 10-3 lbs/inch2 (52 to 85 g/m2). For multiple sheets: 0.07 x 10-3 to 0.114 x 10-3 lbs/inch2 (52 to 80 g/m2). As a reference, please note that the paper used for this manual has the following thickness and weight: Thickness: 3.1 x 10-3 inches (0.08 mm) Weight: 0.091 x 10-3 lbs/inch2 (64 g/m2) Before inserting documents into the document feeder, fan the sheets of paper to make sure the documents are not stuck together. Then tap the leading edge on a flat surface so all the pages are even when placed in the feeder. Make sure you always place the documents in face down. 5-2 Sending FAX The Auto Document Feeder (ADF) MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES DOCUMENT BASICS Getting Ready to Send a Fax Setting the Resolution You can choose a setting (STANDARD, FINE, SUPERFINE, or PHOTO) for the resolution any time before you press Start or Copy . You can choose a setting by pressing the Resolution key. ( means light off. means light on.) STANDARD Fine Photo S.Fine The STANDARD resolution can be used for most typewritten text. When the STANDARD setting is on, bothlightsareoff. Transmission speed is normal. FINE Fine Photo S.Fine The FINE resolution is an ideal setting to use if you want to send documents that have small print. When the FINE setting is on, the FINE light will be lit. Transmission speed is slower than STANDARD. SUPERFINE Fine Photo S.Fine The SUPERFINE resolution is a good setting to use for documents with very small print or artwork. When the SUPERFINE setting is on, the S. FINE light will be lit. Transmission speed is slower than FINE. PHOTO Fine Photo S.Fine The PHOTO resolution is ideal for sending documents that have varying shades of gray, such as photographs. The PHOTO setting is on when both lights are lit. Transmission speed is slower than FINE. To set different resolutions for each page of a multipage document, refer to “Multiple Resolution Transmission” on page 5-17~18. 5-3 MFC 4550/6550MC/7550MC OP-US-5.0 DOCUMENT BASICS SENDING FAXES Setting the Contrast The machine has automatic contrast control, but if you are sending or copying a document that is very light or very dark, you may want to set the contrast yourself. Use SUPER LIGHT to send a very light document. Use SUPER DARK to send a very dark document. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents face down into the feeder. 2. Press Function. (The MFC 4550 will skip to Step 5.) FAX: SCAN 15:25 NO. & READY START COPY: PRESS SCAN READY COPY ENTER SET NO. & (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 4. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 5. Press 1. 1.TEMP.SETTINGS 6. Press 4. The display will alternate messages. 4.CONTRAST Sending FAX 3. Wait for two seconds. (Only for MFC 6550MC/7550MC) CONTRAST:AUTO SELECT { } & SET 7. Use Z (left arrow) or X (right arrow) to select one of the settings, AUTO, S.LIGHT, or S. DARK. Example: S.LIGHT. CONTRAST:S.LIGHT 8. Press Set. 4.CONTRAST 9. Press Stop to exit. FAX: NO. ONLINE & COPY: PRESS ONLINE START COPY Then start the fax sending operation (see page 5-5) or copy (see page 12-1). 5-4 MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES B) BASIC FAX BASIC FAX TRANSMISSIONS TRANSMISSIONS FOR YOUR INFORMATION Sending a Fax There are 3 basic ways to send a fax: 1) Manual transmission: You can talk or listen to the other party before you send a fax by picking up the handset and dialing the number. After the other party has finished talking and has pressed the Start button, you will be able to send your fax by pressing your Start key and placing the handset in its cradle. (If you call and all you hear is the chirping sound of a machine, you can go ahead and press your Start key, and then replace the handset.) 2) Automatic transmission: You can send a fax without picking up the handset or without pressing Hook by dialing the fax number and then pressing Start. a. One-Touch Dialing Press one of the One-Touch keys. (The numbers must be stored beforehand. See page 3-6~7.) Then press Start. b. Speed-Dialing Press Speed-Dial, then use the number keys to enter a two-digit number. For example, press “05” for 5. (The numbers must be stored beforehand. See page 3-7~8.) Then press Start. c. Telephone Index You can use the Tel-Index to make telephone or fax calls. (See page 4-2.) 3) Delayed transmission: It is possible to send documents at a later time by using the TIMER function. (See page 5-10~11.) Talking to the Other Party When Sending a Fax When you are sending a fax manually and you hear the recipient’s voice instead of fax tones, you can use the handset to have a conversation. When or if you want to then send a fax, ask the person on the other line to press Start on his/her fax machine and when you hear fax tones you can press Start to begin sending your fax. 5-5 MFC 4550/6550MC/7550MC OP-US-5.0 BASIC FAX TRANSMISSIONS SENDING FAXES Sending a Fax Automatically KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents face down into the feeder. FAX: SCAN 15:25 NO. & READY START COPY: PRESS SCAN READY 2. Enter a fax number. Example: One-Touch dialing. NJ OFFICE ONLINE 3. Press Start. DIALING ONLINE SENDING ONLINE COPY P.01 KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents face down into the feeder. FAX: SCAN 15:25 NO. & READY START COPY: PRESS SCAN READY 2. Pick up the handset or press Hook and listenforthedialtone. ENTER FAX ONLINE NO. PRESS START ONLINE 3. Enter the fax number. You can use manual dialing, One-Touch dialing, Speed Dialing, or Tel-Index. NJ OFFICE ONLINE 4. When you hear a fax tone, press Start. Your machine will begin sending the documents. SENDING ONLINE COPY KEY 5. Return the handset to its cradle, if you did not use Hook. 5-6 Sending FAX Sending a Fax Manually MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES BASIC FAX TRANSMISSIONS Automatic and Manual Redialing If a number you have dialed is busy or your call did not go through for some other reason, you can redial that number. There are two ways to redial: “automatic” and “manual.” Automatic redialing can be used only for faxes that were sent using automatic transmission—not for telephone calls. The MFC automatically will redial the number 3 times at 5 minute intervals before giving up. It will redial the last dialed number when you press Redial/Pause (manual redialing). FOR YOUR INFORMATION Optional Settings When You Send a Fax Manually • Resolution (See page 5-3, 5-17~18.) • Contrast (See page 5-4.) • Cover Page (See page 5-18~23.) • Overseas Mode (See page 5-16.) • Call Reservation (See page 5-24~25.) Printing Page Headers Your machine can print a page header on the top of every fax you send. It is printed on the receiving party’s fax paper. It contains the date and time of transmission, your fax number and name (Station ID), and page number. Of course you must register your Station ID beforehand for that information to be available. (See page 3-3.) Transmission Date and Time 09/12/1996 5-7 15:25 Station ID 4155554444 BROTHER Page Number PAGE 01 MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES ADVANCED FAX TRANSMISSIONS C) ADVANCED FAX TRANSMISSIONS Sending a Fax by Using Super Quick-Scan (Memory Transmission) If you are faxing a set of documents that are confidential in nature or you just need your original documents back right away, you do not have to stand at the machine and wait for the transmission of each page to be completed. You can use Super Quick-Scan in order to get your original documents back before transmission. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents into the feeder. 2. Press Super Q.Scan. NO. & READY START COPY: PRESS SCAN READY COPY MEMORY ONLINE 100% ENTER FAX ONLINE 3. Enter the fax number. NJ OFFICE ONLINE 4. Press Start to begin scanning the documents into memory. Once completed,the machine will dial the destination. MEMORY ONLINE NO. 100% FOR YOUR INFORMATION If You Get a MEMORY FULL Message When Trying to Send a Fax by Using Super Quick-Scan If the memory becomes full when scanning page 1 and the display shows PRESS STOP KEY, then press Stop to abort the job. If the memory becomes full on page 2 or more of a multipage document, you will be prompted to press Start to send the portion already scanned, or to press Stop to abort the job. 5-8 Sending FAX The display will indicate how much memory is available. FAX: SCAN 15:25 MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES ADVANCED FAX TRANSMISSIONS Setting the Daily Timer (for Delayed Transmissions) The Daily Timer function lets you send a fax at a preset time every day. This is handy for sending delayed jobs that must go out at the same time daily. Once you enter the time, you don’t have to enter it again. The setting will stay the same until you change it. So you can use it every day, or only on days when you need it. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. 15:25 & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX SET 4. Press 7. 7.SETUP SYSTEM 5. Press 2. 2.DAILY TIMER 6. Enter the time in 24-hour format using the number keys. Example: 19:45 (7:45 P.M.). ENTER TIME:00:00 ENTER TIME:19:45 7. Wait for two seconds, press Stop to exit. 2.DAILY 5-9 TIMER MFC 4550/6550MC/7550MC OP-US-5.0 ADVANCED FAX TRANSMISSIONS SENDING FAXES Delayed Transmission You can use the timer to send documents at a later time (up to 24 hours later). When the preset time is displayed, accept it or enter a new time if needed. Your machine also will produce a report, the “Delayed Sending Report”, after the fax is sent. You can set up to three different documents for delayed transmission. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents into the feeder. FAX: SCAN 15:25 NO. & READY START COPY: PRESS SCAN READY COPY 2. Press Super Q.Scan if you use memory transmission, or you can send your fax normally. MEMORY ONLINE 100% 3. Press Function. (The MFC 4550 will skip to Step 6.) ENTER ENTER FAX ONLINE 4. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 5. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX & SET 6. Press 1. 1.TEMP.SETTINGS 7. Press 1. 1.TIMER 8. Accept the displayed time or enter the time in 24-hour format using the number keys. SET TIME=00:00 SET TIME=19:45 Example: 19:45 (7:45 P.M.). 9. Wait for two seconds. 10. Press Stop. 1.TIMER ENTER FAX ONLINE MEMORY ONLINE 11. Enter the fax number. NO. 100% NJ OFFICE ONLINE 5-10 Sending FAX NO. NO. MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES ADVANCED FAX TRANSMISSIONS 12. Press Start. The machine will wait until the specified timetocall. 09/12/1996 ONLINE 15:25 Broadcasting By using the numbers you have stored for One-Touch dialing, Speed-Dialing, or group dialing, you can automatically send faxes to a maximum of 124 numbers or locations (MFC 7550MC) and 60 numbers (MFC 4550/6550MC) at once. Remember, each Group you created reserves one of the One-Touch keys. You can not broadcast to a number that has not been stored into memory. Use the Telephone Index to help you choose the numbers to which you wish to broadcast. (See page 4-2.) After transmission is completed, a Broadcast Report will be printed automatically to let you know the results. FOR YOUR INFORMATION Getting Familiar with the Broadcasting Function * To stop the broadcast in progress, press Stop. * Enter the chain dialing numbers as you normally would, but keep in mind that each key counts as one location, so the number of locations you can call becomes limited. (You have up to 124 different locations (MFC 7550MC), or 60 locations (MFC 4550/6550MC) you can call with OneTouch, Speed-Dialing, and group numbers.) * If the line is busy or for some other reason a connection could not be made while broadcasting, the machine will redial the number automatically. (See page 5-7.) * If the memory is full, press Stop to abort the job or press Start to send the portion that is in the memory (if more than one page has been scanned.) (See page 5-8.) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents into the feeder. FAX: SCAN NO. & READY COPY: PRESS SCAN READY 5-11 15:25 START COPY MFC 4550/6550MC/7550MC OP-US-5.0 ADVANCED FAX TRANSMISSIONS 2. Press Super Q.Scan. SENDING FAXES MEMORY ONLINE ENTER FAX ONLINE 100% NO. 3. Enter the One-Touch key(s) and/or SpeedDial number(s), one after the other, or a Group number. Example: Group number. ALL BROTHER ONLINE 4. Press Start and the machine will read the documents into memory, and then start sending faxes to all the numbers you entered. MEMORY ONLINE 100% DIALING ONLINE SENDING ONLINE P.01 Sending by Multiple Transmissions This is not to be confused with Broadcasting, which is sending the same document(s) to many destinations. If you wish, you can combine this function with broadcasting so you can fax different documents to different lists of people at the same time. To do this, store various sets of documents in memory. Then automatically your machine will fax “Document A” to one list of people and “Document B” to another list of people. You can preset 3 different documents (including timer transmission) in memory; if you set one timer transmission, multiple transmissions are available for two other destinations. If you press only Super Q.Scan instead of Shift + Super Q.Scan for the last document, your machine will start dialing without waiting for 30 seconds. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert “Document A” into the feeder. FAX: SCAN NO. & READY COPY: PRESS SCAN READY 15:25 START COPY 5-12 Sending FAX Use this function to send several different faxes to several destinations at once. For example, you can automatically fax “Document A” to one destination and “Document B” to another destination. MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES ADVANCED FAX TRANSMISSIONS 2. Press Shift + Super Q.Scan together to send by multiple transmission. The display shows remaining memory. MULTI TX ONLINE 3. Enter the fax number. (Or enter a series of numbers if you are broadcasting.) NJ OFFICE ONLINE 4. Press Start to start scanning documents. MULTI TX ONLINE ENTER FAX ONLINE 100% NO. 100% 09/12/1996 ONLINE 5. Insert “Document B” within 30 seconds after “Document A” has been scanned. (If you wait more than 30 seconds to scan another document, the machine will begin to send document “A”.) Repeat Step 2, 3, 4 for document “B”. ENTER FAX ONLINE 6. Repeat Step 1, 2, 3, 4 for document “C”. MULTI TX ONLINE 7. After 30 seconds, your machine will start sending the documents in scanned order. DIALING ONLINE 15:27 NO. PRESS START ONLINE KEY 70% After scanning documents, your machine will start sending them in scanned order. 5-13 MFC 4550/6550MC/7550MC OP-US-5.0 ADVANCED FAX TRANSMISSIONS SENDING FAXES Interrupting the Timer and Polled Job You can send a fax without canceling the timer (see page 5-10~11) or Polled Waiting with documents in the feeder (see page 7-3~4) by “interrupting” it. When you interrupt the Timer to send a “new” set of documents, the machine does not automatically redial the number if it was busy. Also, you can not use the function mode if you have interrupted the Timer or Polled Waiting. Example: TIMER WAITING with a document in the feeder. KEYSTOPRESS THE DISPLAY WILL SHOW: TIMER WAITING ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX SET 0.INTERRUPT 5. Wait for two seconds. REMOVE ONLINE DOCUMENT 6. Remove documents from the machine. INSERT ONLINE DOCUMENT 7. Place the “new” documents into the feeder. FAX OR ONLINE COPY FUNC 10 ONLINE TO RESET 8. Enter the new fax number for the documents you are sending now, then press Start. DIALING ONLINE 9. After the transmission is finished, place the “old” documents back into the feeder. INSERT ONLINE DOCUMENT FAX OR ONLINE COPY FUNC 10 ONLINE TO 10. Press Function and 1 and 0 to restore the timer. (For MFC 4550, press Function and 0.) SENDING ONLINE P.01 RESET 0.INTERRUPT TIMER WAITING ONLINE 5-14 Sending FAX 4. Press 0. MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES ADVANCED FAX TRANSMISSIONS Canceling a Job Use the Cancel Job function to permanently remove scheduled tasks such as Polling or Polled Waiting (see page 7-3~4) and Timer (Delayed Transmission) (see page 510~11) from your machine. Example: TIMER WAITING with documents in the feeder. KEYSTOPRESS THE DISPLAY WILL SHOW: TIMER WAITING ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX SET 4. Press 2. Any waiting jobs that have been set up will appear in the display. If no jobs are waiting to be processed, a NO JOB WAITING message will appear in the display. 2.CANCEL 5. Use Z (left arrow) or X (right arrow) to select the job you wish to cancel. 19:45 NJ OFFIC 6. Press Set. 19:45 NJ OFFIC 19:45 SELECT 1.CLEAR 7. Press 1 to cancel the selected job, or 2 to exit without canceling. If 1 is selected, the job will be canceled and the next job in the queue will appear in the display. 8. To cancel the next job, press 1 again. To exit, simply press 2. 5-15 JOB NJ { } OFFIC & SET 2.EXIT MFC 4550/6550MC/7550MC OP-US-5.0 FAX TRANSMISSION OPTIONS D) FAX TRANSMISSION SENDING FAXES OPTIONS Setting the Overseas Mode If you experience difficulty with sending faxes overseas, you may want to use the Overseas mode. Using the Overseas mode is an effective way to send faxes overseas. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents into the feeder. FAX: SCAN 2. Press Function. (The MFC 4550 will skip to Step 5.) 15:25 NO. & READY START COPY: PRESS SCAN READY COPY ENTER SET NO. & (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 4. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 5. Press 1. 1.TEMP.SETTINGS 6. Press 6. 6.OVERSEAS MODE OVERSEAS:OFF SELECT { } & 7. Press Z (left arrow) or X (right arrow) to switch to ON. OVERSEAS:ON 8. Press Set. 6.OVERSEAS 9. Press Stop to exit. ENTER FAX ONLINE SET MODE NO. PRESS START ONLINE KEY 10. Then start the fax sending operation. (See page 5-5.) After sending your fax, the overseas mode will switch itself OFF. 5-16 Sending FAX 3. Wait for two seconds. (Only for MFC 6550MC/7550MC) MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS Setting Your MFC for Multiple Resolution Transmission This is a temporary setting for the current transmission job only. You can set the resolution of the documents you send by pressing Resolution. Once you set the resolution, all the pages will be sent at the same resolution. However, there may be times when you want to send some pages at one resolution, such as STANDARD, and other pages in another resolution, such as PHOTO. If you send all pages in Photo resolution, for instance, it would take a great deal of time. It is better to specify the resolution for each page to minimize transmission time. This is made possible by using the 1.TEMP. SETTINGS function. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents into the feeder. FAX: SCAN 2. Press Function. (The MFC 4550 will skip to Step 5.) 15:25 NO. & READY START COPY: PRESS SCAN READY COPY ENTER SET NO. & 3. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 4. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 5. Press 1. 1.TEMP.SETTINGS 6. Press 5. 5.RESOLUTION PAGE SELECT 01:STANDARD { } & 7. Press Z (left arrow) or X (right arrow) to find the resolution you want for the first page of your documents. Example: FINE. PAGE 01:FINE 8. Press Set. Return to Step 6 to set the resolution for page 2 and the following pages. PAGE 02:FINE 5-17 SET MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS 9. When you finish setting the resolution for all your pages, press Stop. FAX: NO, ONLINE & COPY: PRESS ONLINE START COPY 10. Enter the fax number. 11. Press Start. The resolution will revert to STANDARD after the documents have been sent. Sending a Fax with an Electronic Cover Page Message An automatic Cover Page will allow you to send details of who the fax is going to, who it is from and when it was sent. This is what the Cover Page looks like: Sending FAX 09/12/1996 15:25 === COVER PAGE === TO: NJ OFFICE FAX:14155551212 (1) E FROM: BROTHER FAX: 4155554444 TEL: 4155554445 E 03 PAGE[S] TO FOLLOW COMMENT: PLEASE CALL (2) (3) (4) (1) The “TO” information comes from the One-Touch or the Speed-Dial memory. If you are dialing manually, the name of the destination will be left blank. (2) The “FROM” information comes from the Station ID. (3) The number of pages you are sending. When Cover Page is sent each time by using the automatic settings (see page 5-21~22), the number of pages will be left blank. If you have used the temporary Cover Page setting (see page 5-22~23), the number of pages you entered will be listed. (4) Your comments. You may customize the comments (see page 5-19~20). 5-18 MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS FOR YOUR INFORMATION Selecting a Comment for the Cover Page You can choose one comment from among 6 options. The first option is to send no comment at all. The next 3 are built-in comments, and the last two are ones you can enter yourself. (For more information see below “Customizing Your Cover Page Comment”.) 1. COMMENT OFF 2. PLEASE CALL 3. U R G E N T 4. CONFIDENTIAL 5. (Your own customized comment up to 27 characters.) 6. (Your own customized comment up to 27 characters.) Customizing Your Cover Page Comment You can customize the comment on your Cover Page as follows: KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 7. 7.SETUP 5. Press 6. 6.SET 15:25 SET SYSTEM COVERPAGE 5. SELECT 6. Press Z (left arrow) or X (right arrow) to select 5 or 6 where you wish to store a comment. Example: 5. 5-19 5. { } & SET MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS 7. Press Set. 5._ 8. Enter your customized comment by using the number keys (up to 27 characters). (See page 2-10~12 for more details.) Example: TOP SECRET. 5.TOP SECRET 9. Press Set. 6.SET COVERPAGE 10. Press Stop to exit. Printing a Sample Cover Page You can print a sample Cover Page to check the format. KEYSTOPRESS THE DISPLAY WILL SHOW: 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. 15:25 & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 3. 3.PRINT 5. Press 4. 4.COVERPAGE PRESS 6. Press Start. SET REPORTS START KEY PRINTING 5-20 Sending FAX 09/12/1996 ONLINE MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS To Always Send a Cover Page If you often send an automatic Cover Page, you can set it to ON to avoid having to set up the details of the Cover Page each time. Here is how you can switch the setting for the automatic Cover Page to ON or OFF: KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 5. 5.USER 5. Press 3. 3.COVERPG 15:25 SET OPTIONS ON/OFF COVERPAGE:OFF SELECT { } & 6. Press Z (left arrow) or X (right arrow) to choose ON or OFF. Example: ON. COVERPAGE:ON 7. Press Set. 1.COMMENT SELECT { 8. If you selected ON, you must select a comment, by pressing Z (left arrow) or X (right arrow). Example: 2.PLEASE CALL. (See page 5-19.) 2.PLEASE 9. Press Set. 3.COVERPG 10. Press Stop to exit. 5-21 SET OFF } & SET CALL ON/OFF MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS FOR YOUR INFORMATION Sending an Automatic Cover Page If you have the Cover Page ON/OFF setting to ON, the total number of pages will not be printed on the Cover Page. Also, the comment you selected when you set it to ON will be printed on all the Cover Pages you send. Sending a Fax When the Cover Page Is ON KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents into the feeder. The display will say COVERPAGE ON for one second. 15:25 COVERPAGE ON SCAN READY FAX: SCAN NO. & READY START COPY 2. Enter the fax number. NJ OFFICE ONLINE 3. Press Start. Your machine will begin transmitting the Cover Page and original document. SEND COVERPAGE ONLINE SENDING ONLINE P.01 Sending a Cover Page Temporarily KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents into the feeder. FAX: SCAN 15:25 NO. & READY START COPY: PRESS SCAN READY 2. Press Coverpage. 1.COMMENT ONLINE SELECT { ONLINE COPY OFF } & SET 5-22 Sending FAX COPY: PRESS SCAN READY MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS 3. Press Z (left arrow) or X (right arrow) to select the comment you want. 2.PLEASE ONLINE CALL Example: 2.PLEASE CALL. 4. Press Set. TOTAL PAGES? ONLINE :00 5. Enter the number of pages you are sending. (Enter 00 to leave the number of pages blank.) TOTAL PAGES? ONLINE :02 6. Wait for two seconds. ENTER FAX ONLINE NO. PRESS START ONLINE KEY 7. Enter the fax number. NJ OFFICE ONLINE 8. Press Start. SEND COVERPAGE ONLINE SENDING ONLINE HelpfulHints P.01 • Even if the Cover Page ON/OFF setting is ON, you can avoid sending an automatic Cover Page by pressing Coverpage once to turn off the Cover Page for that transmission. • If you want the total number of pages sent to be printed on the cover page, press Coverpage once to set the COVERPAGE ON/OFF option to OFF. Then press Coverpage once again and enter the number of pages. (See page 5-21~22.) 5-23 MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS Sending a Fax with Call Reservation (Talking to the receiving party after fax transmission) You can send a fax and then talk to the recipient using the Call Reservation feature. After your fax has been printed on the receiving end, the receiving fax machine will ring as if it were receiving a telephone call. If the recipient picks up the handset, your machine will ring. Then you can pick up your handset and start a conversation. If you have both Call Reservation and Call Back Message set to ON and the recipient does not pick up the handset when it rings, your machine will leave a fax message asking the recipient to call you. FOR YOUR INFORMATION Using the Call Reservation Function • There are some fax machines that will not respond to this function. • When you use auto redialing, you can not use the Call Reservation function, but if Call Back Message is ON, your machine will leave a Call Back Message asking the other party call you. • You must register your Station ID number to turn Call Back Message: ON. (See page 3-3~4.) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents into the feeder. FAX: SCAN 2. Press Function. (The MFC 4550 will skip to Step 5.) NO. & READY START COPY: PRESS SCAN READY COPY ENTER SET NO. 3. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 4. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 5. Press 1. 15:25 & 1.TEMP.SETTINGS 5-24 Sending FAX • You can not use Call Reservation with the Delayed Transmission or with the Polling function. MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS 6. Press 3. 3.CALL CALL RESERVE RESERVE:OFF SELECT { } & SET 7. Press Z (left arrow) or X (right arrow) to select Call Reservation ON or OFF. Example: Call Reserve ON. CALL RESERVE:ON 8. Press Set. CALL BACK:OFF SELECT { } 9. Press Z (left arrow) or X (right arrow) to select Call Back Message ON or OFF. Example: Call Back Message ON. CALL 10. Press Set. 3.CALL 11. Press Stop. ENTER FAX ONLINE & BACK:ON RESERVE NO. PRESS START ONLINE 12. Enter the fax number. NJ OFFICE ONLINE 13. Press Start. DIALING ONLINE 14. Pick up your handset if it rings. 09/12/1996 15:25 === CALL BACK MESSAGE === TO: NJ OFFICE FAX: 14155551212 FROM: BROTHER R T PLEASE CALL AT [TEL] 4155554445 [FAX] 4155554444 5-25 SET Y Y KEY MFC 4550/6550MC/7550MC OP-US-5.0 FAX TRANSMISSION OPTIONS SENDING FAXES Printing the Call Back Message You can print a sample Call Back Message to check the format. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 3. 3.PRINT 5. Press 5. 5.CALL 6. Press Start. SET REPORTS BACK MSG START KEY PRINTING ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the MFC to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity. Sufficient memory must be available in your machine for this feature to work. Error Retransmission Error Retransmission is helpful when the receiving machine does not have ECM. Even though your machine can not check the integrity of the message, it will send the affected page(s) again after occurrences of accidental noise have caused an error. This feature is available only for memory transmission using Super QuickScan (see page 5-8~13). 5-26 Sending FAX PRESS 15:25 MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 5. 5.USER 5. Press 4. 4.ERROR 6. Press Z (left arrow) or X (right arrow) to choose either ON or OFF. 15:25 SET OPTIONS RE-TX ERROR RE-TX:OFF SELECT { ERROR RE-TX:ON } & SET Example: ON. 7. Press Set. 4.ERROR RE-TX 8. Press Stop to exit. Next-FAX Reservation You can use Next-FAX Reservation for sending a fax when the machine is busy receiving or transmitting from memory. This function saves you from having to wait until the incoming fax has printed or the fax stored in memory has finished transmission. To use the Next-FAX Reservation feature, insert the documents as you normally would and follow a few other simple steps. 5-27 MFC 4550/6550MC/7550MC OP-US-5.0 SENDING FAXES FAX TRANSMISSION OPTIONS FOR YOUR INFORMATION • Next-FAX Reservation can not be used when there are documents in the document feeder awaiting Delayed Transmission or Polled Waiting or when the Interrupt function is in use. • When you are making a call using Next-FAX Reservation, you can dial manually, or use One-Touch, Speed-Dial, Redial, or Chain dialing. However, when you use One-Touch dialing, the screen will display only the number of the One-Touch number you are using, such as “*01” and not the name of the person you are calling. Similarly, if you use SpeedDialing, the screen will show you only the Speed-Dial number, such as “#02”. • You can set the resolution for Next-FAX Reservation by pressing Resolution, but you can not change any settings using the Function key. (For example, you can not change a setting for multiple resolution transmission by using function mode.) • To cancel a Next-FAX Reservation, remove the documents and press Stop. THE DISPLAY WILL SHOW: RECEIVING ONLINE P.01 1. Insert the documents into the feeder. ENTER No & SCAN READY 2. Enter a fax number. 14155551234 ONLINE 3. Press Start. PRESS SET ONLINE 4. Press Set. NEXT-FAX ONLINE 09/12/1996 ONLINE START RESERVD 15:25 DIALING ONLINE -If a One-Touch or Speed-Dial number is selected that is not stored, a warning beep will sound. 5-28 Sending FAX KEYSTOPRESS MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES 6. RECEIVING FAXES AND OTHER CALLS A) BASIC SETUP TO RECEIVE FAXES Selecting an Answer Mode There are four different answer modes for your machine. You may choose the mode that best suits your needs by pressing the Mode button repeatedly until you have changed the Fax and F/T lights to the setting you want to use. For more detailed information about a particular mode, please refer to the page number in the right column. Note: the lighted indicators mean Mode 1. Manual (manual receive) Light Fax F/ T 2. Fax (automatic receive) 3. F/T (Fax/Telephone) Fax F/ T Fax F/ T 4. MSG CTR (Message Center) (For MFC 6550MC/ 7550MC) Fax 5. T A D (External Telephone Answering Device or machine) (For MFC 4550) Fax TAD F/ T F/ T = not selected = is selected and lit How it works When to use it Page # You control the phone line and must answer every call yourself. Use this mode when you are using a computer modem on the same line or if you receive very few fax messages. You can also use this mode with Distinctive Ringing. 6-2 The machine automatically answers every call as a fax. For dedicated fax lines. You can not receive a voice call but you can call out. 6-2 The machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a faxitwillring(doublering) for you to pick up the call. This mode is for when you are not using an answering machine. You can not have an answering machine on the same line, even if it is on a separate jack on the same line. You can not use the telephone company’s Voice Mail in this mode. 6-3 The machine automatically answers every call. The messages are stored in order on a first come first served basis. Use this mode to record both voice and fax messages into the machine’s memory. 9-8 The answering machine controls the phone line and answers every call. As soon as the TAD answers, the machine listens for fax tones.Ifithearsthenitwill take over the call and receive the fax message. You must have an external answering machine plugged into the MFC for this mode to work properly. It will not work with the telephone company’s Voice Mail services. The TAD mode can be set so you have time to answer calls before the TAD picks up. You do not have to change modes when you are in or out. 6-17 *NOTE: • In TAD mode the Ring Delay and F/T Ring Time settings on the machine do not apply! The number of rings is set on the external answering machine, which overrides the settings on the machine. • In F/T mode you must set the Ring Delay and F/T Ring Time. If you have extension phones on the line, set the Ring Delay to 4 rings. 6-1 MFC 4550/6550MC/7550MC OP-US-5.0 BASIC SETUP TO RECEIVE FAXES RECEIVING FAXES AND OTHER CALLS Manual Reception (Manual Mode) When you set the Answer Mode to manual, you must answer each incoming call yourself. Here is what you should do when using Manual Mode: If You Get a... Then You Should... 1. Regular phone call Talk as you normally would. 2. Phone call and request to send a fax Press Start when finished talking, and replace the handset. Note: Sender must also press Start. 3. Faxtone... Press Start, and replace the handset. Automatic Fax Only Reception (Fax Mode) You can automatically receive all your faxes in Automatic Fax Reception mode (Fax light is ON). Select this mode by pressing Mode. Setting the Ring Delay You can set the number of rings before the MFC will answer the line. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 6. 6.TEL 5. Press 2. 2.RING RING SELECT SET Receive FAX 1. Press Function. (The MFC 4550 will skip to Step 4.) 15:25 OPTIONS DELAY DELAY:02 { } & SET 6-2 MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES 6. Press Z (left arrow) or X (right arrow) repeatedly until you find the number of rings you want. Example: 00. RING DELAY:00 When you set 00, you can receive your incoming faxes without any rings. 7. Press Set. 2.RING DELAY 8. Press Stop to exit. The F/T Switch (Fax/Telephone Mode) When you share one line for your telephone and fax application, in the F/T switch mode, the machine can determine whether an incoming call is a fax or a telephone call. (See Chart below.) Incoming Call The fax picks up after Ring Delay elapses. All extensions in the home will ring for 0-4 rings (Ring Delay - see page 6-2). The MFC picks up the call and automatically detects whether it is a fax or voice call. Automatic fax call Fax reception is automatically activated. The fax message is received. The caller may hang up, but the F/T ringing will continue for 10-60 seconds. Voice call or manual fax call Only the fax handset rings (double ring) for you to pick up. The handset will ring for 10-60 seconds (F/T Ring Time - see page 6-5). The caller stays on the line through the entire 10-60 second Ring Time. The fax mode is activated. The caller may hang up. 6-3 You pick up any extension within Ring Delay selection. You must manually determine if it is a voice or fax call. Automatic or manual fax call Voice call A) If you are at the machine, press START. B) If you are at an extension phone, you can transfer the fax call to the MFC by pressing your Remote Activation Code (three digits). You pick up the MFC handset. Talk as normal or press the Start key to receive a manual fax. Talk as normal. MFC 4550/6550MC/7550MC OP-US-5.0 BASIC SETUP TO RECEIVE FAXES RECEIVING FAXES AND OTHER CALLS Recording an F/T Outgoing Message (OGM) (Only for MFC 6550MC/7550MC) You can store an outgoing message in your machine so callers know what to do. For example, you can leave a message that says: “Hi, I can not answer your call right now; please call me again later. If you send a fax, please wait until you hear a fax tone and then press the Start key, or press (*51) and press the Start key.” NOTE: The caller can not leave an incoming message in this mode. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & SET MSG CTR 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 8. 8.SETUP 5. Press 6. 6.OGM MSG CTR { OGM } & SET 6. Press Z (left arrow) or X(right arrow) repeatedly until you get the F/T OGM. F/T 7. PressSet. REC/ERASE/PLAY? 8. Press Record. PICK 9. Pick up the handset. RECORD OGM:00/20 10. Record a message within 20 seconds. RECORD OGM:15/20 OGM UP HANDSET 6-4 Receive FAX SELECT 15:25 MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS 11. Press Stop, and replace the handset. The recorded message will be played automatically. BASIC SETUP TO RECEIVE FAXES RECORD PLAYING F/T 12. Press Stop to exit. HelpfulHints OGM:20/20 OGM OGM SELECT { } & SET It is not necessary to have an outgoing message. The F/T mode will work fine without one. It is only to help the caller understand the status of your machine. Setting the F/T Ring Time You can specify the maximum time you want the machine to ring (double ring) to notify you after it has answered a telephone call. There are four predefined settings: 10, 20, 30, or 60 seconds. During this time, only the MFC will ring. No other phones on the same line will ring. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. 15:25 & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX SET 4. Press 6. 6.TEL OPTIONS 5. Press 4. 4.F/T RING RING SELECT 6-5 TIME TIME:20 { } & SEC SET MFC 4550/6550MC/7550MC OP-US-5.0 BASIC SETUP TO RECEIVE FAXES RECEIVING FAXES AND OTHER CALLS 6. Press Z (left arrow) or X(right arrow) repeatedly until you find the setting you want. Example: 10 sec. RING 7. PressSet. 4.F/T TIME:10 RING SEC TIME 8. Press Stop to exit. Smoothing The smoothing feature enhances the appearance of incoming faxes by making the lines smooth and takes no additional time. This function does not apply to outgoing faxes, or to lists or reports you print. The initial setting is ON. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. 15:25 & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 5. 5.USER 5. Press 1. 1.SMOOTHING SET OPTIONS SELECT { } & 6. Press Z (left arrow) or X (right arrow) to choose ON or OFF. Example: OFF. SMOOTHING:OFF 7. Press Set. 1.SMOOTHING SET 8. Press Stop to exit. 6-6 Receive FAX SMOOTHING:ON MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES Setting the Size of the Recording Paper There are three different settings for the size of the recording (printing) paper. The machine automatically will reduce and print the incoming data according to the setting of the recording paper size. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 5. 5.USER 5. Press 6. 6.RCD RCD 15:25 SET OPTIONS PAPER PAPER:LETTER SELECT 6. Press Z (left arrow) or X (right arrow) to select either LETTER, LEGAL or A4. Example : A4 RCD 7. Press Set. CHANGE 8. Press 1 to go to the REDUCTION setting in Function menu 1-5-5. (See page 6-8-9.) 1.YES { } & SET PAPER:A4 REDUCTION 2.NO REDUCTION:AUTO SELECT 9. Press Z (left arrow) or X (right arrow) to select either AUTO, 100%, 93%, 87%, or 75%. Example: AUTO 11. Press Stop to exit. 6-7 } & SET REDUCTION:AUTO 6.RCD 10.Press Set. { PAPER MFC 4550/6550MC/7550MC OP-US-5.0 BASIC SETUP TO RECEIVE FAXES RECEIVING FAXES AND OTHER CALLS NOTICE Regardless of the actual size of the recording paper, the machine will calculate the reduction ratio by this setting. So when you change the recording paper, you must also change this setting to get the correct reduction. Your machine can be set to receive incoming fax documents on only letter, legal or A4 paper. Printing a Reduced Size Copy of the Incoming Document You can avoid separating data even if the document is longer than the recording paper by using this function to print a reduction of the document. There are two types of reduction: Auto Reduction and Fixed Reduction. Auto Reduction Regardless of the original size of the incoming document, it will be reduced so that it fits on one page of recording paper. The machine will automatically calculate the reduction ratio by taking into account the size of the incoming document and the size of the recording paper you selected in Function menu 1-5-6. (See page 6-7.) Using Fixed Reduction Ratios You can choose to have incoming documents reduced at a fixed reduction ratio, regardless of the size of the recording paper. The reduction ratio can be selected from among four choices: 100%, 93%, 87%, or 75%. KEYSTOPRESS THE DISPLAY WILL SHOW: 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. 15:25 & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 5. 5.USER 5. Press 5. 5.REDUCTION SET OPTIONS REDUCTION:AUTO SELECT { } & SET 6-8 Receive FAX 09/12/1996 ONLINE MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES 6. Press Z (left arrow) or X (right arrow) to select the reduction ratio you want : -If you want Auto Reduction, choose “AUTO”. -Choose 93%, 87%, or 75% if you want Fixed Reduction. Example: 93% -Choose 100% if you want to record the same size. REDUCTION: 7. Press Set. 5.REDUCTION 93% 8. Press Stop to exit. NOTICE • You can use Auto Reduction to reduce incoming documents to fit on one page of recording paper, only as long as the original document is not longer than legal size. If the original is longer than legal size, the data will not be reduced (see For Your Information below) and will carry over to print on a second page. • When you use Auto Reduction and you receive an incoming document that is smaller than your recording paper, no reduction will take place. • When selecting Fixed Reduction, you must consider the size of the recording paper as registered in Function menu 1-5-6. (See page 6-7.) If you selected letter size, you can choose a reduction of 93%, 87%, or 75%. If you selected A4 size, you can choose a reduction of only 93% or 87%. And if you selected legal size, you can choose only 93%. FOR YOUR INFORMATION Selecting the Ratios of Fixed Reduction Otherpartysendsyouadocument thesizeof… Yourreceiving papersizeis: Recommended ReductionRatiois: Letterdocument(8.5"x11") (mostlyDomesticcommunications) Letter 93% A4, Legal 100% Letter 87% A4 93% Legal 100% Letter 75% Legal 93% A4document(8.2"x11.6") (mostlyInternatlonalcommunications) Legaldocuments(8.5"x14") 6-9 MFC 4550/6550MC/7550MC OP-US-5.0 BASIC SETUP TO RECEIVE FAXES RECEIVING FAXES AND OTHER CALLS FOR YOUR INFORMATION Reception into Memory (Out of Paper Reception) If the multipurpose sheet feeder is empty, the LCD will display the message CHECK PAPER. Add more recording paper. Your machine automatically will store incoming faxes in its memory if it runs out of paper. The contents of the memory will be printed automatically when you replace the recording paper. The memory will not be lost as long as you do not turn off the machine or disconnect the power. (However for MFC 6550MC/7550MC, even the memory for out of paper reception and memory transmission will be saved for up to 2 hours after power has been cutoff.) Setting the Print Density You can set print conditions with the following steps. Press Z (left arrow) to make the print lighter and X (right arrow) to make the print darker. If the print is still too light or too dark, you can adjust it further by turning the Print Density Dial located in the right corner under the top cover. (Remove the drum unit to find the dial. See page 16-6 for more information.) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX SET Receive FAX 1. Press Function. (The MFC 4550 will skip to Step 4.) 15:25 4. Press 5. 5.USER 5. Press 9. The display will alternate messages. 9.PRINT DENSITY 6. Use Z (left arrow) or X (right arrow) to change the settings. SELECT } 7. Press Set. 9.PRINT OPTIONS { & SET DENSITY 8. Press Stop to exit. 6-10 MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES Toner Save Function This function lets you extend the life of the toner by conserving its use. When the Toner Save is set to ON, the print appears somewhat lighter. This feature is also available when copying. The default setting is OFF. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 5. 5.USER 5. Press 7. 7.TONER 15:25 SET OPTIONS SAVE TONER SAVE:OFF SELECT { 6. Press Z (left arrow) or X (right arrow) to select either ON or OFF. Example: ON. TONER SAVE:ON 7. Press Set. 7.TONER 8. Press Stop to exit. 6-11 } & SAVE SET MFC 4550/6550MC/7550MC OP-US-5.0 BASIC SETUP TO RECEIVE FAXES RECEIVING FAXES AND OTHER CALLS Speaker Volume There are three settings available for the Speaker Volume, OFF, LOW, or HIGH. This setting controls the loudness of the MFC’s one-way speaker, which is connected to the phone line. The initial setting is LOW. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 6. 6.TEL 5. Press 3. 3.SPEAKER 15:25 SET OPTIONS VOLUME SPEAKER:LOW SELECT { } & SPEAKER:HIGH 7. Press Set. 3.SPEAKER VOLUME 8. Press Stop to exit. If you want to change the speaker volume using On Hook Dialing for the current call, use the control panel keys shown below: Super Q.Scan L Help Speaker H Press (Only for MFC 6550MC/7550MC) 6-12 Receive FAX 6. Press Z (left arrow) or X (right arrow) to choose a setting either OFF, LOW, or HIGH. Example: HIGH. SET MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS BASIC SETUP TO RECEIVE FAXES Ring Volume You can set the ring volume to either OFF, LOW or HIGH. The initial setting is HIGH. Even if you select OFF, the ring volume will be LOW for F/T ringing, Call Reservation ringing and when the Distinctive Ringing mode is SET. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 6. 6.TEL 5. Press 5. 5.RING RING SELECT 6. Press Z (left arrow) or X (right arrow) to choose either OFF, LOW, or HIGH. Example: LOW. RING 7. Press Set. 5.RING 8. Press Stop to exit. 6-13 15:25 SET OPTIONS VOLUME VOLUME:HIGH { } & SET VOLUME:LOW VOLUME MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE ACTIVATION B) REMOTE RECEIVING FAXES AND OTHER CALLS ACTIVATION What is Remote Activation? If you answer a call that is a fax message, you can use the Remote Activation Code to make your MFC take over the call. If your MFC answers a telephone call that is for you, you can use the Remote Deactivation Code to pick up the call at an extension phone. (You do not need a code to take over a call at the MFC.) You must use a touch tone phone. FOR YOUR INFORMATION Connecting an External or Extension Telephone You may connect an external telephone to your MFC, as shown below. Use the “EXT.” jack on your machine. Alternatively, you may wish to use this “EXT.” jack to connect a telephone answering device (TAD). An extension phone is a telephone that is plugged into a separate wall jack on the same line. E External Telephone Receive FAX LIN Extension Telephone EXT . If the external telephone is in use, the warning message EXT. TEL IN USE will be displayed on the fax LCD. When the handset on the machine is picked up, an alarm will sound. You can disconnect the external phone and switch to the MFC’s handset by pressing Hook. 6-14 MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS REMOTE ACTIVATION Using Remote Codes The Remote Activation Code (*51) is used in F/T, TAD and MSG CTR modes. The Deactivation Code (#51) is used only in F/T mode and MSG CTR mode. Using the Activation Code When you are at the MFC, you will probably answer incoming calls before your MFC or answering machine is programmed to pick up. If you answer a call and no one seems to be on the line, assume it is a fax message. Do not hang up. You must activate your machine to take over the call first. (If you are holding the MFC’s handset, just press the Start key and hang up.) If you are on an extension/external phone, press *51 and wait for your MFC to respond before you hang up. After 3 seconds you will hear receiving tones (chirps) through the handset of extension phone. Then hang up. You can repeat the code as many times as needed. Your MFC will take over the call and print the fax message. If your caller wants to talk before sending the fax, you can have a conversation first and then activate your MFC with the code. The Remote Activation Code can also be used by your callers. When you are using a TAD, your outgoing message (OGM) should end with the statement “to send a fax, press *51”. (See the section on Connecting a Telephone Answering Device for more information.) Using the Deactivation Code When your MFC is in F/T mode, sometimes it will answer a call that is not fax calling tones (a telephone call or manual fax). It will respond with a double ring (short, short) to alert you to take over. Because it has already answered the call, only the MFC will ring, extension phones are no longer connected to the call. Pick up any phone on the line, except an external phone connected to the machine. To take over the call at the MFC: Pick up the handset of the machine and talk to the caller as usual. If no one is there or someone is trying to send you a manual fax, press the Start key and replace the handset. Your MFC will display RECEIVING and print the incoming fax message. To take over the call at an extension phone: Pick up the handset on another telephone and press #51 quickly during the silence between the double ring pattern. When the machine hears the code it will stop ringing and let you speak with the caller. If no one is on the line or someone is trying to send you a manual fax, send the call back to the MFC (*51). 6-15 MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE ACTIVATION RECEIVING FAXES AND OTHER CALLS Making the Remote Codes Easier to Use You can change the codes at any time. It may be easier for you and your callers to press the same key three times (Example: *** and ###). Although you can change the codes to any numbers you want, try to avoid using digits for the Activation Code. The Remote Activation Code can not match any number you dial. If you try to dial a phone number that includes the Activation Code, your MFC will go into receiving mode. Troubleshooting Sometimes other equipment on your phone line reserves a key that is in the Activation or Deactivation code. (Some answering machines reserve the “*” key.) If the code you use to retrieve messages from your answering machine causes the line to be disconnected, try changing the Remote Codes. Change *51 to ### and #51 to 999. The Remote Activation and Deactivation Codes may not work with some telephone systems or telephone sets. N O T E: If you accidentally pick up an extension phone when a fax message is being received, you may disrupt the transmission or render some portions unreadable. Changing and Registering Remote Codes KEYSTOPRESS THE DISPLAY WILL SHOW: 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 7. 7.SETUP 5. Press 5. 5.REMOTE REMOTE SELECT 15:25 SET SYSTEM CODE ACT.:ON { } & SET 6-16 Receive FAX 09/12/1996 ONLINE MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS 6. Press Z (left arrow) or X (right arrow) to choose ON or OFF. Example: ON. REMOTE ACTIVATION REMOTE ACT.:ON 7. Press Set. 8. Enter new remote code to activate. (Factory setting is *51.) Then press Set. ACT.CODE:*51 9. Enter new remote code to deactivate. (Factory setting is #51.) DEACT.CODE:#51 10. Press Set. 5:REMOTE CODE 11. Press Stop to exit. C) CONNECTING TO A TELEPHONE ANSWERING DEVICE (TAD) How to Use an External TAD with the MFC When you have a Telephone Answering Device on the fax phone line, the TAD will answer all the incoming calls. Your Brother MFC will listen in on the line for fax CNG tones. If it hears them, it will take over the call and receive the fax message. If it does not hear fax tones, it will let the TAD continue playing the outgoing message so the caller can leave a voice message. The TAD must answer within 4 rings (2 rings are recommended). The MFC can not hear the CNG calling tones until the TAD answers the call. When the Ring Delay is set for 4 rings, only 8-10 seconds of CNG calling tones are left for the “handshake”. So you must strictly follow the instructions for recording the OGM. You must erase the incoming messages frequently on your TAD. When the TAD’s memory is full it will not answer any incoming calls (fax or voice). For MFC 6550MC/7550MC, set Message Storage to VOICE: EXT mode. For MFC 4550, set the MFC’s answer mode to TAD mode. (See page 6-1, 9-2.) 6-17 MFC 4550/6550MC/7550MC OP-US-5.0 CONNECTING TO A TELEPHONE ANSWERING DEVICE (TAD) RECEIVING FAXES AND OTHER CALLS FOR YOUR INFORMATION Connecting an External TAD to the MFC You may connect an external TAD to your MFC, as shown below. Use the “EXT.” jack on your machine. TAD LIN E TAD NO ! EXT . -Do not connect a TAD elsewhere on the same phone line. This will cause problems because your MFC and TAD will both try to control the line. Receive FAX 6-18 MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS CONNECTING TO A TELEPHONE ANSWERING DEVICE (TAD) Flowchart of External TAD Reception Example) VOICE : EXT. mode. (TAD mode for MFC 4550) Incoming Call The call is picked up by the external TAD. (Maximum 4 rings.) Fax reception is automatically activated by fax tones. Auto dialed fax call The external TAD outgoing message begins. Manual dialed fax call The caller must press your Remote Activation Code to activate the fax machine. Voice call The fax message is received on paper. The caller leaves a voice message on the external TAD. The fax message is received on paper. The caller can also send a fax message. Hookup There is only one way you can hook up a Telephone Answering Device (TAD) on the fax phone line. The TAD must be plugged into the back of the MFC in the jack labeled EXT. Your machine can not work properly if you plug the TAD into a wall jack. Follow these steps: 1. Plug the telephone line cord from the wall jack into the back of the machine in the jack labeled LINE. 2. Plug the telephone line cord from your TAD into the back of the machine in the jack labeled EXT. (Double check that the telephone line cord comes from the jack in the TAD for telephone line and not for telephone set.) 3. Put your machine in TAD mode by turning both the Fax and F/T lights on. (If your machine is MFC 6550MC or 7550MC, put it in Message Center mode and set Message Storage to VOICE: EXT mode.) 4. Set your TAD to 4 rings or less. (The machine’s Ring Delay setting does not apply). 5. Turn the TAD’s Answer mode to ON. 6. Record the OGM (outgoing message) on your TAD as explained on the next page. 6-19 MFC 4550/6550MC/7550MC OP-US-5.0 CONNECTING TO A TELEPHONE ANSWERING DEVICE (TAD) RECEIVING FAXES AND OTHER CALLS Recording the TAD’s Outgoing Message (OGM) The TAD’s outgoing message is important because it must be set up to handle two kinds of fax receptions: automatic and manual. Timing is important. 1. Record 5 seconds of silence as the beginning of your message. (Your MFC will be able to hear the fax calling tones, of automatic fax transmissions, before they stop.) 2. Limit your speaking to 20 seconds. 3. End your 20 second message by giving your Remote Activation Code for people sending manual faxes: “After the beep, leave a message or send a fax by pressing *51.” N O T E: Do not assume that most callers send faxes automatically. Many people do not realize they are not sending fax tones when they lift the handset or press the Hook key. Also, some machines may not send fax tones. D) DISTINCTIVE RINGING Distinctive Ringing What Is Distinctive Ringing? Distinctive ringing is a service offered by the telephone carriers that allows you to have several different numbers on one phone line, so you can have a separate number for your MFC. Each number has its own distinctive ringing pattern. This way, when you get an incoming call, you can identify the number being called by its ring. Your local telephone company can provide more information about this service. The service is usually offered as a monthly charge to your normal telephone bill. Using Distinctive Ringing is the most efficient way to receive both fax and telephone calls on the same line. It is much easier for your callers who dial manually. The MFC will answer with receiving tones so they will not have to press an activation code or wait 30 seconds to hear fax tones (F/T mode). And the people who call to talk on your main number, will not have to talk to your machine. Basically, it gives you two independent numbers without the higher cost of a second line. Can My MFC Use Distinctive Ringing? Yes, it has a distinctive ringing function that allows you to register the distinctive ringing pattern of an additional phone number on the line. The number you register must be the number you want to use as your dedicated fax number. Once you register the ringing pattern, the MFC will be able to identify its own incoming calls and automatically receive faxes at that number. You can register only one ringing pattern. There are some ringing patterns that can not be registered. 6-20 Receive FAX What Is the Advantage of Using the Distinctive Ringing Function? MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS DISTINCTIVE RINGING Can I Change the Setting Later? Yes, you can change or cancel the distinctive ringing setting at any time. You can switch it OFF temporarily and then turn it back ON. When you move or get a new fax number, change the distinctive ringing mode to SET so you can register the new number. How Will the MFC Treat All Other Numbers? If you have registered the distinctive ringing number, the MFC will answer the registered number (with fax receiving tones) and receive faxes automatically. When a call comes in to your main number or to additional distinctive ringing numbers, all the phones will ring. You can set the MFC’s Message Center or an external answering device (TAD) to answer calls on the other number(s). (See the chart on page 6-23~24.) If you change the answer mode on the MFC to Fax or F/T, that setting will override the Distinctive Ringing setup. In Fax or F/T modes, your MFC will answer all the phone numbers (including its own ring pattern). The Message Center Answers the Other Phone Number(s) on the Line: (Only for MFC 6550MC/7550MC) If you change the answer mode on the MFC to MSG CTR (Message Center), it will allow the Distinctive Ringing function to work. The Message Center will answer only the main number or additional distinctive ringing numbers according to the way you have set Message Storage. (See page Message Center Mode Settings for details.) NOTE: If you set the Message Storage to FAX: ON/VOICE: OFF, the Message Center will be set to answer the main number with fax receiving tones. To have your Message Center’s OGM answer your main number(s): 1. Register the distinctive ringing number. (See “Setting the Distinctive Ringing Function” on page 6-25~26.) 2. Set the Message Center’s Message Storage to either VOICE: ON/FAX: OFF or VOICE: ON/FAX: ON mode. (See page 9-2~4, 6.) 3. Keep the Message Center on (both Fax and F/T lights lit). 4. Turn Toll Saver OFF (see page 9-16) and set the Ring Delay to 4 rings (see page 6-2~3). 6-21 MFC 4550/6550MC/7550MC OP-US-5.0 DISTINCTIVE RINGING RECEIVING FAXES AND OTHER CALLS External Telephone Answering Device (TAD) Answers Other Number(s) on the Line: An external telephone answering device (TAD) can be set up to work with the Distinctive Ringing function. The external TAD must be set to its maximum number of rings (at least 4 ring patterns). Otherwise, it will answer the registered fax number before the MFC has time to recognize the ringing pattern. The external TAD’s OGM (outgoing message) will answer your main number(s) if you do either #1 or #2 as follows: 1. Plug the external TAD into the EXT jack of the MFC (you will not hear the first two rings on the MFC). Put your machine in Manual mode (Fax and F/T lights off). For MFC 6550MC/7550MC, set the Message Center’s Message Storage to either FAX: OFF/VOICE: EXT or FAX: ON/VOICE: EXT. Turn the MSG CTR on (Fax and F/T lights lit) or set the MFC to Manual Mode. 2. Plug the external TAD into another phone jack and put the MFC in Manual mode (Fax and F/T lights turned off). Retrieving Faxes from a Remote Site When Using Distinctive Ringing: (Only for MFC 6550MC/7550MC) When you use the Distinctive Ringing feature, faxes are printed on paper. If you want to be able to retrieve faxes from another location, you must set up the Message Center for FAX: ON. This allows fax messages to be stored in the Message Center’s memory, so they can be retrieved. However, because the Message Center only answers the main number(s), you must make sure the faxing party sends faxes, that must be retrieved, to the main number. How Does the Distinctive Ringing Function Work? 6-22 Receive FAX Your telephone number will have the standard ring pattern of long long, while the new number could have a ring pattern of short short, long short, etc. When Distinctive Ringing is ON, you will not hear the first two rings of all incoming calls on the MFC. Extension phones will ring as usual. If the MFC recognizes the ring pattern, all ringing will stop and the MFC will answer and automatically receive the fax message. Otherwise, you will hear the extension phones and the MFC continue to ring. The MFC always listens to at least two ring patterns before it answers, so do not pick up the phone during that time. You will quickly learn to recognize the ring pattern for faxes, so you will not be tempted to answer that number. Either you, your Message Center or a telephone answering device can answer the main number(s). MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS DISTINCTIVE RINGING Flowchart of an Incoming Call (For MFC 4550) Incoming Call All extension phones ring, MFC is silent. (The answer mode must be Manual.) Registered Distinctive Ringing Number MFC automatically receives and prints fax message. Main number and other Distinctive Ringing Number(s). MFC begins ringing on third ring. You answer the call. 6-23 Telephone Answering Device (TAD) answers the call. MFC 4550/6550MC/7550MC OP-US-5.0 DISTINCTIVE RINGING RECEIVING FAXES AND OTHER CALLS (For MFC 6550MC/MFC 7550MC) Registered Distinctive Ringing Number MFC automatically receives and prints fax message. Incoming Call Other Number(s) MESSAGE CENTER mode (Fax and F/T lights on) MANUAL mode (Fax and F/T lights off) You answer the call. External TAD OGM answers the call. Incoming voice message is recorded in External TAD memory. Imcoming fax message will not be received automatically. FAX: OFF FAX: ON VOICE: EXT. VOICE: OFF VOICE: ON VOICE: EXT. Message Center OGM answers the call. External TAD OGM answers the call. MFC answers the call. Message Center OGM answers the call. External TAD OGM answers the call. Incoming voice and fax messages are recorded in MSG CTR memory. Incoming voice message is recorded in External TAD memory. Incoming fax message is recorded in MSG CTR memory. Fax message is recorded in MSG CTR memory. Incoming voice message is recorded in MSG CTR memory. Incoming fax message is recorded on paper. Incoming voice message is recorded in External TAD memory. Incoming fax message is recorded on paper. VOICE: OFF Fax message is recorded only on paper, but it is not stored in the memory. Voice message will not be stored in the memory. 6-24 Receive FAX VOICE: ON MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS DISTINCTIVE RINGING Which Phone Number Should I Register? It is a good idea to keep your old number for its original purpose and to register the new number as your fax number. Remember to give the new fax number to your customers and colleagues. What Must I Do to Set Up Distinctive Ringing? To use the Distinctive Ringing feature you must: 1. Get the distinctive ringing service from your telephone carrier. 2. When your distinctive ringing number is available, register it in the function called “Setting the Distinctive Ringing Function”. 3. For MFC 4550, keep the MFC in Manual answer mode (both Fax and F/T lights turned off) and for MFC 6550MC/7550MC, keep the machine in MSG CTR answer mode (both Fax and F/T lights lit) if you want the Message Center to answer the main number(s). Setting the Distinctive Ringing Function This function is a one-time procedure to register a distinctive ringing number with your MFC. Your MFC will answer the registered number automatically, simulating Fax mode on a dedicated fax line. You can register only one number. Do not try to set up this function if you do not have the distinctive ringing service. It may cause your MFC to malfunction. This procedure is in two parts: First, you must put the MFC in SET mode; D/R SET MODE will be on the display screen. Second, you must wait for a friend to call the distinctive ringing number so you can register the ringing pattern. When a call comes in, do not pick up the handset until the MFC’s display says PICK UP TO SET. Then pick up the handset. If the caller dialed your distinctive ringing number, press the Start key and check that the display says REGISTERED before you hang up. If the caller dialed the other number, press the Stop key and hang up to try again. Before you begin this function: 1. If your MFC is connected to a telephone answering device or to the telephone company’s Voice Mail system, disconnect it before you begin this function. 2. Have a friend ready to call your distinctive ringing number. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) 6-25 ENTER NO. 15:25 & SET MFC 4550/6550MC/7550MC OP-US-5.0 DISTINCTIVE RINGING RECEIVING FAXES AND OTHER CALLS 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 6. 6.TEL 5. Press 6. 6.DISTINCTIVE OPTIONS DISTINCTIVE:OFF SELECT { } & SET 6. Press Z (left arrow) or X (right arrow) to find the SET mode. DISTINCTIVE:SET 7. Press Set. 6.DISTINCTIVE 8. Press Stop. D/R SET ONLINE MODE 9. When the phone rings, listen carefully to check that the ringing pattern is the one youwanttoregister.Ifitis,wait(atleast two ring cycles) until the display says PICK UP TO SET. Then pick up the fax handset. PICK TO 10. Press Start to set.Check that the display says REGISTERED. (If the other number was called, press Stop to cancel.) REGISTERED NOTE: The display should say D/R SET MODE. Also, the answer mode lights will flash. You must now wait for someone to call the distinctive ringing fax number. STOP TO TO SET Receive FAX START UP SET CANCEL TELEPHONE/FAX ONLINE 11. Press Start again to receive the incoming fax,orifthecallisavoicecall,talkinto the handset. 6-26 MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS DISTINCTIVE RINGING After you complete this one-time setup: 1. The Distinctive Ringing function automatically will be changed from SET to ON. Set the answer mode based upon your needs. 2. Be sure to have a friend call you on both numbers to test that everything is set up correctly. 3. If you do not complete this function by pressing Start key to register a number, your machine will stay in D/R SET MODE. So, if you decide not to register a number, you must repeat Steps 1~8 and in Step 6 change the mode to OFF. How to Turn the Distinctive Ringing Function ON or OFF The distinctive ringing function is designed to accommodate the distinctive ringing service (a telephone service that provides you with multiple numbers, each with a distinctive ring pattern, on one line). You can change the distinctive ringing function setting to ON or OFF as needed after you have registered the distinctive ringing number in the function called Setting the Distinctive Ringing Function. To change the setting, repeat Steps 1~8 above; Step 6 is where you can select either ON or OFF. E) CALLER ID What is Caller ID? Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone number (or name in certain states) as the telephone rings. It is a fast way to screen your calls. You can respond quickly to calls you missed, because Caller IDs are received and stored in your machine’s memory. NOTICE To get the Caller ID Service: apply for the Caller ID service at your local telephone company. The type of service varies from state to state and is determined by your telephone company. Your particular service may display only the caller’s phone number or the caller’s number and/or name. Advantages of Caller ID For Business All businesses profit from a quicker response to customer calls. Businesses that providemailorderservices,money-lending servicesorprovideconfidential information, can protect themselves from false orders or acceptance of false identification. At Home Residential customers can protect themselves from unwanted calls. 6-27 MFC 4550/6550MC/7550MC OP-US-5.0 CALLER ID RECEIVING FAXES AND OTHER CALLS How Does Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the Display shows you the caller’s phone number (or caller’s name in certain states). You will know who is calling before you pick up the handset or before your machine automatically receives the call. Once you pick up the handset, the caller’s ID disappears. If both the caller’s phone number and name are received, only the name will appear on the Display. You will see the first 16 characters of the number or name. HelpfulHints • If OUT OF AREA appears on the Display, it means that the call came from outside your caller ID service area. • If PRIVATE CALL appears on the Display, it means the caller intentionally blocked the transmission of his/her ID. • If no caller ID was transmitted to your machine, CALL PICKUP will remain on the display. N O T E : Please set the number of rings to more than 02 to use Caller ID. If you set the number of rings to 01, you can not receive the Caller ID. The Caller ID is Stored in Your Machine’s Memory The machine can store a maximum of the last 30 incoming caller IDs in the memory, along with the time and date of reception. The 31st call will cause the oldest ID to be erased. The Caller ID information stored in the memory can be scrolled through on the display. Scanning through the Caller IDs Stored in the Memory You can display the caller IDs that are stored in the memory as follows. (You can skip to Step 6 below by pressing the Shift and Tel-index keys simultaneously.) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) ENTER (Only for MFC 6550MC/ 7550MC) NO. 15:25 & SET 1.FAX 2.PRINTER 6-28 Receive FAX And you can also print the Caller ID list and review calls you received by checking the Caller IDs in memory. This report will list the Date, Time, Phone Number (Caller ID), Name (in certain states), and type of call (Comment). (See page 630~31.) MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) CALLER ID 1.FAX 4. Press 6. 6.TEL 5. Press 7. 7.CALLER 6. Press Set. 30)1455551212 OPTIONS ID The Caller ID of the last call will appear on the display. -If no ID is stored, the beeper will sound and NO CALLER ID will appear on the display. 7. Press Z (left arrow) or X (right arrow) key to scroll through the Caller IDs in the memory. 25)5555151 In this example, press the Z key 5 times. -Pressing the Z key will cycle backward through the stored caller IDs from the latest to the oldest. If you press the Z key when the oldest ID appears, the latest one will appear. The X key cycles forward. -After 2 seconds, the date and time the caller ID was received will appear. 8. Press Stop to exit. FOR YOUR INFORMATION Clearing a Caller ID Stored in Memory For effective use of the memory, it is recommended that you clear the Caller IDs stored in memory by pressing Clear when the display shows the number or name. 6-29 MFC 4550/6550MC/7550MC OP-US-5.0 CALLER ID RECEIVING FAXES AND OTHER CALLS Printing the Caller ID List You can print a listing of the Caller IDs for the last 30 calls received. Both telephone and fax calls will be listed. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 3. 3.PRINT 5. Press 9. 9.CALLER 6. Press Set or wait 2 seconds until you see the prompt at the right. PRESS 7. Press Start. PRINTING ▼ 15:25 SET REPORTS ID START KEY CALLER ID LIST TIME NAME FAX TEL 1 01 02 03 04 05 06 07 08 09 10 11 DATE 09/04 09/04 09/04 09/04 09/04 09/04 09/04 09/04 09/04 09/04 09/04 2 TIME 13:45 13:45 13:45 13:45 13:45 13:45 13:45 13:45 13:45 13:45 13:45 CALLER ID 5551212 5551212 5551111 5551010 5552222 5552323 5550000 5551212 5551234 5551010 5550101 : : : : 09/04/1996 14:05 BROTHER 908-469-4547 908-356-8880 3 4 NAME KOUJI TAKEYAMA KOUJI TAKEYAMA COMMENT TEL RX TEL TEL RX RX SMITH SHARON KOUJI TAKEYAMA TEL RX TEL TX RX TX TEL RX SMITH SHARON JONES JENNIFER 6-30 Receive FAX Sample of Caller ID List MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVING FAXES AND OTHER CALLS CALLER ID NOTE: “TX” means Transmit, “RX” means Receive. CONTENTS OF THE LIST: - DATE & TIME 1 - CALLER ID 2 - NAME (ONLY WHEN AVAILABLE) 3 - COMMENT 4 COMMENTS WILL INCLUDE: • TX means your machine sent a fax message when it was polled or called. • RX means your machine received a fax message (except Polling or Call Reservation). • TEL means you answered a telephone call at your MFC, external TAD or external phone, or you receive an ICM in your Message Center memory (Only for MFC 6550MC/7550MC). • BLANK means the call was not answered or you answered on an extension phone. F) RECEIVE PASSWORD If you set this function to on, you can prevent reception of “junk faxes” that can interfere with your daily operations. However, then your machine will receive only faxes from sending machine whose fax number is registered as one of your One-Touch numbers. (Your machine compares the last four digits of the sending fax machine’s number to the fax numbers stored in your One-Touch keys.) Turning Receive Password On or OFF You can set receive password status to ON or OFF. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 7. 6-31 7.SETUP 15:25 SET SYSTEM MFC 4550/6550MC/7550MC OP-US-5.0 RECEIVE PASSWORD RECEIVING FAXES AND OTHER CALLS 5. Press 7. 7.SET RX PASSWORD PASSWORD:OFF SELECT 6. Press Z (left arrow) or X (right arrow) to choose ON or OFF. Example: ON RX 7. Press Set or wait for two seconds. 7.SET { } & SET PASSWORD:ON PASSWORD 8. Press Stop to exit. Receive FAX 6-32 MFC 4550/6550MC/7550MC OP-US-5.0 POLLING 7. POLLING FOR YOUR INFORMATION What Is Polling? Polling is the process of retrieving faxes from another fax machine. You may use your machine to “poll” other machines, or you may ask someone to poll your machine. The party who polls pays for the cost of the call. How Does It Work? First all parties set up their fax machines so that they can accommodate polling. Then one party leaves documents in the fax machine so that the other party can call and have the documents sent to them. Polling side Polled side Call Receive document When to Use Polling Use polling to control the cost of who pays for sending a fax. 1. If you want to pay for the cost of the call: Send faxes to other parties as you normally would, and if another party has documents to send you, ask if you can poll for them. 2. If you want others to pay for the cost of the call: Ask them to poll your machine for documents they want, and have them fax any documents that you want. * There are some fax machines that will not respond to the polling function. 7-1 MFC 4550/6550MC/7550MC OP-US-5.0 POLLING HelpfulHints Using Polling Effectively (Examples) Problem No. 1: You want another party to send you a long fax, but they do not want to pay for the call. Solution: Ask them to leave the document in their fax machine so you can poll for it. Problem No. 2: Sales representatives have difficulty sending faxes to the head office’s fax machine because it is busy much of the time. Solution: Head office can poll the sales representatives’ fax machines. Problem No. 3: Because of the time or location, it is cheaper for someone to call you than it is for you to make the call. Solution: Ask the other party to poll for the documents and offer to pay for the call at their lower rate. Polling Another Fax Machine (Calling) Once you have set up polling, as described below, and the other party has set their fax machine to POLLED WAITING, you can receive their documents automatically. KEYS TO PRESS THE DISPLAY WILL SHOW: Make sure there are no documents in your feeder. 1. Press Function. (The MFC 4550 will skip to Step 4.) 09/12/1996 ONLINE ENTER NO. 15:25 & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX SET 1.TEMP.SETTINGS 5. Press 2. 2.POLLING 6. Wait for two seconds. POLLING:OFF SELECT { } 7. Press Z (left arrow) or X (right arrow) to select Polling ON. POLLING:ON 8. Press Set. 2.POLLING & FAX Options 4. Press 1. SET 7-2 MFC 4550/6550MC/7550MC OP-US-5.0 POLLING 9. Press Stop. ENTER FAX ONLINE NO. PRESS START ONLINE 10. Enter the fax number. Example: One-Touch dialing. NJ OFFICE ONLINE 11. PressStart. DIALING ONLINE KEY RECEIVING ONLINE P.01 Setting Up Polled Waiting (Being Called) Polled Waiting is when you place a document in your MFC and set your machine to allow another fax machine to retrieve that document. Your MFC will print a Polled Report after the transmission. KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents into the feeder. FAX: SCAN 2. Press Function. (The MFC 4550 will skip to Step 5.) 15:25 NO. & READY START COPY: PRESS SCAN READY COPY ENTER SET NO. & 3. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 4. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 5. Press 1. 1.TEMP.SETTINGS 6. Press 2. 2.POLLING 7. Wait for two seconds. POLLING:OFF SELECT 8. Press Z (left arrow) or X (right arrow) to select Polling ON. 7-3 { } POLLING:ON & SET MFC 4550/6550MC/7550MC OP-US-5.0 POLLING 9. Press Set. 2.POLLING 10. Press Stop. PRESS START ONLINE 11. Press Start and wait for the polling call to come in. POLLED ONLINE KEY WAITING Delayed Polling You can set the time when you want polling to take place. After you select POLLING:ON, press Set, then press 1 and use the number keys to enter the time when you want polling to take place. KEYS TO PRESS THE DISPLAY WILL SHOW: Make sure no documents are in the feeder. 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) ENTER NO. 15:25 & 2. Wait for two seconds. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC 6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX SET 4. Press 1. 1.TEMP.SETTINGS 5. Press 2. 2.POLLING 6. Wait for two seconds. POLLING:OFF SELECT { } POLLING:ON 8. Press Set. 2.POLLING 9. Press 1. 1.TIMER 10. Enter the time. Example: 19:45 (7:45P.M.). SET SET TIME=00:00 SET TIME=19:45 FAX Options 7. Press Z (left arrow) or X (right arrow) to select Polling ON. & 7-4 MFC 4550/6550MC/7550MC OP-US-5.0 POLLING 11. Wait for two seconds. 1.TIMER 12. Press Stop. ENTER FAX ONLINE 13. Enter the fax number. Example: One-Touch dialing. PRESS START ONLINE 14. PressStart. The MFC waits until the specified time to call. NJ OFFICE ONLINE NO. 09/12/1996 ONLINE KEY 15:25 Setting Up Polled Waiting with Super Quick-Scan Before pressing Start, press Super Q.Scan so that you can store your Polled Waiting document in the memory. If you use Super Q.Scan to place the Polled Waiting documents into the memory, they will not be erased automatically after they are polled. To erase them you must use the Cancel Job function. (See page 5-15.) Sequential Polling This function is the reverse of Broadcasting, in which your machine sends a document to several destinations. In a sequential polling operation, your machine will request documents from several fax units in a single operation. After all the polling operations are finished, a Sequential Polling Report will be printed automatically. KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 15:25 1. Make sure there are no documents in the feeder. 2. Press Function. (The MFC 4550 will skip to Step 4.) 3. Wait for two seconds. (Only for MFC 6550MC/7550MC) 4. Press 1. (Only for MFC 6550MC/7550MC) 5. Press 1. 7-5 ENTER (Only for MFC 6550MC/ 7550MC) (Only for MFC 6550MC/ 7550MC) NO. & SET 1.FAX 2.PRINTER 1.FAX 1.TEMP.SETTINGS MFC 4550/6550MC/7550MC OP-US-5.0 POLLING 6. Press 2. 2.POLLING POLLING:OFF SELECT { } 7. Press Z (left arrow) or X (right arrow) to select Polling ON. POLLING:ON 8. Press Set. 2.POLLING 9. Press Stop. ENTER FAX ONLINE & SET NO. PRESS START ONLINE 10. Specify the destination of fax machines, that you wish to poll by using One-Touch, Speed-Dial, or Group keys. Example: Group key. ALL BROTHER ONLINE 11. Press Start. Your machine polls each number or group member in turn for a document. DIALING ONLINE KEY FAX Options 7-6 MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS 8. REMOTE FAX OPTIONS (Only for MFC 4550) Since the MFC can store incoming data in memory as well as print it, you can use the convenient FAX Forwarding, Paging and Remote Retrieval functions. Setting the Fax Storage Set this function to ON if you want the incoming data to be stored in the memory as well as printed. If the data can be stored in the memory, you can use the Fax Forwarding, Paging, and Remote Retrieval functions. It is a good idea to turn the Fax Storage function ON when you go out. The initial setting is OFF. KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Press 8. 8.REMOTE 3. Press 1. 1.FAX FAX NO. FAX 5. Press Set. 1.FAX 6. Press Stop to exit. 8-1 & SET FAX OPT STORAGE STORAGE:OFF SELECT 4. Press Z (left arrow) or X (right arrow) to select ON or OFF. Example: ON 15:25 { } & SET STORAGE:ON STORAGE MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS FOR YOUR INFORMATION • When you have FAX STORAGE:ON, your incoming faxes will be stored in the memory and the LCD will show the number of incoming calls: FAX IN ONLINE MEMORY:01 • When you want to change the Fax Storage setting from ON to OFF and fax data is still in the memory, you will get the following message after you select OFF: ERASE ALL 1.CLEAR FAX? 2.EXIT If you select 1, you will erase all the fax data from the memory and the function will be set to OFF. If you press 2, the data will not be erased, and the setting will remain ON. Whenever your fax prints a document for “Back-Up Printing”, it will be printed in standard resolution regardless of the resolution in which it was received. FAX Options 8-2 MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS Paging/Fax Forwarding When you set the Fax Storage function in Function menu 8-1 to ON (see page 8-1), you have an additional option of paging or fax forwarding, when your machine receives a fax message into memory. How paging works (Paging ON) How fax forwarding works (Fax Forwarding ON) Incoming fax Incoming fax The fax message is stored in the memory. The fax message is stored in the memory. Paging function is activated. Fax Forwarding function is activated. The MFC will dial the registered pager telephone number. The registered Fax Forwarding number is dialed. Once connected the MFC dials your registered PIN number (Personal ID number). Once connected, the machine sends the fax tone to another fax machine. Your personal pager is activated. The machine sends stored fax from the memory to forwarding location. NOTICE 1. You can activate either paging or fax forwarding ; they are very similar features and can not be used simultaneously. 2. If paging is ON, you will be paged every time a fax message is received into the memory. 8-3 MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS Setting Up Paging (Registering the Paging Number) KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER NO. 2. Press 8. 8.REMOTE 3. Press 2. 2.FAX 15:25 & SET FAX OPT FWD/PAGING OFF SELECT { 4. Press Z (left arrow) and X (right arrow) to select PAGING. PAGING 5. Press Set. PAG#: ENTER 6. Enter a paging number up to 20 digits (this is the telephone number of your pager), followed by two # signs. Do not include the area code if it is the same for your MFC and pager. Example: 18002844329##. 7. Press Set. & SET SET #:18002844329##_ PIN#: ENTER & SET 5#-19085551234## FAX Options 8. Enter a PIN (Personal Identification Number), #, press Redial/Pause , your MFC telephone number, and ##. Example: 12345#-19085551234##. & } -If you do not use a PIN, you must enter the telephone number of your fax machine. Press Redial/Pause before entering your fax number and add ##. Example: -19085551234##. 8-4 MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS 9. Press Set. 2.FAX FWD/PAGING 10. Press Stop to exit. - Paging number and PIN number cannot be changed remotely. - Redial/Pause appears as a hyphen on the display. FOR YOUR INFORMATION The PIN (Personal Identification Number) you enter depends upon the type of paging company you use. There are generally two types of paging companies... 1) Satellite Pagers: In this case we recommend you enter your actual satellite PIN# plus your return MFC telephone/fax number/or special alpha message. Alpha Message { PIN# { { Return# { PIN# { For Example: 12345#19085551234## or 12345#329329329## FAXFAXFAX 2) Radio Pagers: Most* radio pagers do not require a PIN #, and in this case you should use the PIN # in the MFC only for the return number or special alpha message. Return# Alpha Message { { { For Example: 19085551234## or 329329329## FAXFAXFAX * If your radio pager utilizes a PIN # then use satellite sequence above. The “##” symbols at the end of the special message (or return #) are used to signify the end the PIN #/Message. 8-5 MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS Setting Up Fax Forwarding (Registering the Fax Forwarding Number) KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER NO. 2. Press 8. 8.REMOTE 3. Press 2. 2.FAX 15:25 & SET FAX OPT FWD/PAGING OFF SELECT 4. Press Z (left arrow) and X (right arrow) to select FAX FORWARD. FAX 5. Press Set. FWD#: 7. Press Set. } & SET FORWARD ENTER 6. Enter a fax forwarding number up to 20 digits. Example: 18005551234. { & SET WD#:18005551234_ 2.FAX FWD/PAGING 8. Press Stop to exit. What Is Remote Control Access? 8-6 FAX Options When you leave your home or office, you will turn on your FAX STORAGE to receive fax messages. (See page 8-1.) But if you would like to activate or deactivate this FAX STORAGE feature, you can control and program your fax by remote control. You can call your machine from any touch tone phone, enter your remote access code, followed by programming commands. MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS Setting the Remote Access Code The initial setting for the remote access code on your new fax is “159*”. You can change this code if it conflicts with other equipment codes or if you just wish to. Change the Remote Access Code frequently and use it as a “secret password” to limit access to your REMOTE FAX OPTIONS. When you use the Remote Access Code, you must press all four keys (three-digit number plus *). KEYS TO PRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Press 8. 8.REMOTE 3. Press 3. 3.REMOTE 4. Enter a three digit number 000 to 999. The last digit, an asterisk, can not be changed. Example: 160*. The three digit number must not be the same as the remote activation and deactivation codes. (See page 6-14~17.) Example:When the remote access code is 160*, don’t use 160 or 60* for the activation and deactivation code. ACCESS CODE:159* ACCESS CODE:160* 5. Wait for two seconds. 3.REMOTE 6. Press Stop to exit. 8-7 NO. 15:25 & FAX SET OPT ACCESS ACCESS MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS How to Use Remote Access and Control Codes 1. Pick up the handset of a remote touch tone phone or fax machine. 2. Dial your MFC’s number. 3. When your MFC answers with a beep, immediately press your Remote Access Code (159*). (See page 8-7.) 4. If you hear a long beep, it means your machine has received fax message(s). If you do not hear a long beep, it means your machine did not receive any message(s). 5. As soon as you hear two (2) short beeps, press a Control Command. Each time your MFC completes an instruction, it gives two (2) short beeps telling you to enter the next command; if you wait longer than 30 seconds to enter the command, your machine will disconnect the line. If you perform a wrong operation, you will hear three (3) short beeps. 6. When you are ready to exit remote control mode, press 90 to reset your machine. Remote Fax Retrieval If you have set your FAX STORAGE: ON to store incoming fax messages, you have the ability to retrieve these fax messages from any remote group 3 facsimile machine. Remote fax retrieval is accomplished via remote control access commands, which are described in the remainder of this chapter. FOR YOUR INFORMATION When to Enter the Remote Access Code Just after the line is connected, you should enter the remote access code from any touch tone phone. Make sure that you enter the remote access code while you do NOT hear any chirping sound of a MFC. If the machine is set to MANUAL mode, it will answer the call after about 20 rings (about 100 seconds). You will have 30 seconds to press the remote access code or the line will be disconnected. FAX Options 8-8 MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS Remote Control Commands You can control your MFC with the following remote control commands. Remote control command 95 Detail Operation Changing Fax Forwarding /Paging setting 1 OFF 2 Fax Forwarding 3 Paging 4 FAX FWD No. 5 FWD No. Confirm 6 Fax Storage ON If you hear one long beep, the change is accepted. If you hear three short beeps, you can not change it because the conditions (ex. registering fax forwarding or paging number) have not been completed. You can register your fax forwarding number by using 4. FAX FWD No. (see page 8-10). Once you have registered the number, the machine automatically will turn to “FAX FWD:ON” mode. To receive a Memory Status List, enter 961 (see page 8-10). Check the List to make sure the Fax Forwarding number you registered is correct. Then enter the confirmation command 955. Now the machine will start Fax Forwarding. You can set FAX STORAGE ON or OFF. 7 Fax Storage OFF 96 Retrieve FAX 1 Memory Status List You must call from a remote fax machine to receive the Memory Status List or stored fax message(s). (See page 8-10.) 2 00 Retrieve all FAXES 2 “MSG No.” 00 Retrieve by MSG number 97 3 Erase FAX in the memory If you hear one long beep, you can erase fax message(s) from the memory. Check the receiving status You can check whether your MFC has received any fax message(s). If yes, you will hear one long beep. If no, you will hear three short beeps. 1 FAX 98 Change Answer Mode If you hear one long beep, you can change the Answer Mode. If you hear three short beeps, you can not change it. 1 TAD 2 F/T 3 Fax 90 8-9 Exit After a long beep, you can exit remote control. MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS Retrieving the Memory Status List and Fax Messages Remotely From a remote fax machine, you can retrieve your Memory Status List to see if you have any stored fax messages in the memory. Then you can retrieve all or only specified fax messages that are on the list. 1. Pick up the handset of a remote touch tone fax machine. 2. Dial your MFC’s number. 3. When your MFC answers with a beep, immediately press your Remote Access Code (159*). 4. As soon as you hear two (2) short beeps, press 961. 5. When you hear your MFC through the handset responding with a fax tone, press Start and hold the handset if you want to retrieve fax messages also. (If you wish to retrieve only the Memory Status List, replace the handset.) 6. Your remote fax machine will print the Memory Status List. (See page 11-8.) 7. Look at the Memory Status List to see if there are any fax messages you want to retrieve. 8. Press 96 2 as soon as you hear two (2) short beeps. After 96 2, enter the two-digit message numbers from the Memory Status List (Example: 01) and end by pressing 00 . Example:) To receive NO.1 and NO.2 messages, press 96 2 01 02 00. If you want to retrieve all messages, simply press 00. Example:) To retrieve all fax messages, press 96 2 00. 9. When you hear your MFC through the handset responding with a fax tone, press Start. 10. Replace the handset. 11. Your remote fax machine will print the fax messages. Changing the Fax Forwarding Number Remotely 8-10 FAX Options 1. Pick up the handset of a remote fax machine. 2. Dial your MFC’s number. 3. When your MFC answers with a beep, immediately press your Remote Access Code (159*). 4. As soon as you hear two (2) short beeps, press 954. 5. Enter your new Fax Forwarding number using the number keys (up to 20 digits). You can not register * and # as dial numbers. Use * to create a pause between the dial numbers. 6. Press # after entering the new number. 7. As soon as you hear the next two (2) short beeps, press 961. 8. When you hear your MFC through the handset responding with a fax tone, press Start and hold the handset. 9. Your remote fax machine will print the Memory Status List. Look at the list to make sure the new Fax Forwarding number you registered is correct. 10. If the new number is correct, wait for the next two (2) short beeps, and press 955. (If the new number is incorrect, press 954 and reenter the number beginning at Step5.) 11. Replace the handset. Your new Fax Forwarding number is activated. MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE FAX OPTIONS Printing a Fax Message You can print a fax message that is stored in the memory. KEYS TO PRESS THE DISPLAY WILL SHOW: FAX IN ONLINE 1. Press Function. ENTER 2. Press 8. 8.REMOTE 3. Press 4. 4.PRINT 4. Press Set. PRESS 5. Press Start. PRINTING NO. 8-11 & FAX SET OPT FAX START 4.PRINT 6. Press Stop to exit. MEMORY:01 FAX KEY MFC 4550/6550MC/7550MC OP-US-5.0 GETTING STARTED MESSAGE CENTER MODE SETTINGS 9. MESSAGE CENTER MODE SETTINGS (Only for MFC 6550MC/7550MC) A) GETTING STARTED What Is the Message Center Mode? The Message Center Mode allows you to store the incoming fax/voice messages into a flexible memory. Fax Retrieval, Paging and Fax Forwarding features are available in this mode. The Message Center is a built-in fax and voice message answering device to more effectively manage your voice and fax messages, while you are out. This flexible memory can be used for voice messages, fax messages or a combination that stores both types on a first come, first served basis. Any fax or voice message that is stored in the memory can be retrieved from a remote location. Your Message Center has a total capacity of 15 minutes of voice messages (30 minutes for MFC 7550MC) or 30 pages of fax messages (70 pages for MFC 7550MC). The memory on your machine can be expanded. Voice Fax status Record Erase Play The Fax and F/T lights must be lit to turn on Message Center Mode. N O T E : The Message Center outgoing message (OGM) must be recorded before you can activate the message center mode. There are six of ways to allocate the flexible Message Center memory, depending upon which best fits your needs. You may have to use only one mode on a regular basis, but periodically change modes to meet high or low message days. The six modes are as follows: The factory setting is FAX: OFF/VOICE: ON. 9-1 FAX Options What Do I Want the Message Center to Do? MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS GETTING STARTED ▼ Mode Settings at a Glance MSG CTR MODE WHAT IT DOES WHEN TO USE IT 1) FAX : ON VOICE : ON Both voice and fax messages will be stored on a first come first served basis in the memory. Either Fax Forwarding or Paging and Remote Retrieval of voice and fax messages is available. Use this mode when you wish to store both fax and voice messages in the memory. Erase your messages frequently to keep memory available for when you need it. 2) FAX : ON VOICE : EXT. (External Answering Machine is ON.) Voice calls will be stored in your external answering machine, which must be plugged into the EXT jack of the machine. The external TAD will answer all your calls;retrievevoicemessagesfrom it as usual. Paging for voice messages is not available. Use this mode when you need all your Message Center memory for fax messages or if you prefer the sound quality of a tape recorder for your voice messages. 3) FAX : ON VOICE : OFF Voice calls will not be stored. Use this mode when you do not have to receive voice messages. 4) FAX : OFF VOICE : ON All available memory in the Message Center will be used to store voice messages. Faxes will print on paper. You can do Paging and Remote Retrieval of voice messages. Use this mode if you wish to retrieve voice messages from a remote location, but can wait until you are at the fax machine to get your fax messages. 5) FAX : OFF VOICE : EXT. (External Answering Machine is ON.) Fax messages will be received only on paper, but will not be stored in the memory. Voice calls will not be stored unless an external TAD is plugged into the EXT jack of your machine. Use this mode if you need more TAD memory than is available in the Message Center or if you prefer the sound quality of a tape recorder. 6) FAX : OFF VOICE : OFF Fax messages will be received only on paper, but will not be stored in the memory. Voice calls will not be stored in the memory either. Use this mode if you do not want to use the Message Center memory for receiving fax/voice messages. * Use 2) FAX: ON, VOICE: EXT. and 3) FAX: ON, VOICE: OFF mode when you want all available memory to be used to store fax messages (for Fax Forwarding or Paging and Remote Retrieval). Keep Backup Printing turned ON to get a printed copy. (See page 9-10~11.) * Even when you set FAX: OFF mode (4) ~ 6)), you can use Quick-Scan and Broadcasting as usual. 9-2 MFC 4550/6550MC/7550MC OP-US-5.0 GETTING STARTED MESSAGE CENTER MODE SETTINGS Flowchart of an Incoming Call 1) FAX: ON VOICE: ON Incoming Call Fax reception is activated by the CNG Fax Tones automatically . Auto dial MSG CTR OGM is activated. fax call Manual fax call The caller must press your remote code to REMOTE CODE activate the *51 machine. (see page 6-14~17.) Voice call The fax message is received into MEMORY memory. The caller leaves The fax message a voice message MEMORY is received into in digital memory The caller memory. MEMORY or hangs up. can also send a fax If the caller stops speaking for 5 seconds while leaving a message, the machine will go into fax receiving mode automatically. 2) FAX: ON VOICE: EXT. (External Answering Machine is ON.) Incoming Call Fax reception is activated by the CNG Fax Tones automatically. Auto dial The external TAD Manual fax call OGM is activated. fax call The caller must press your remote code to activate the machine. REMOTE CODE *51 (see page 6-14~17.) Voice call The caller leaves The fax message a voice message is received into on the external EXT. MEMORY memory. TAD. TAD MEMORY N O T E: OGM = outgoing message 9-3 FAX Options The fax message is received into MEMORY memory. MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS GETTING STARTED 3) FAX: ON VOICE: OFF (Also, External Answering Machine is OFF.) Incoming Call Fax reception is activated automatically. The fax message is received into memory. MEMORY 4) FAX: OFF VOICE: ON Incoming Call Fax reception is activated by the CNG Fax Tones automatically. Auto dial fax call MSG CTR OGM is activated. Manual fax call The caller must press your remote code to activate the machine. REMOTE CODE *51 (see page 6-14~17.) Voice call The caller leaves The fax message The fax message a voice message is received on is received on in digital memory The caller paper. MEMORY or hangs up. PAPER PAPER paper. can also send a fax If the caller stops speaking for 5 seconds while leaving a message, the machine will go into fax receiving mode automatically. N O T E: OGM = outgoing message 9-4 MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS GETTING STARTED 5) FAX: OFF VOICE: EXT. (External Answering Machine is ON.) Incoming Call Fax reception is activated by the CNG Fax Tones automatically. Auto dial The external TAD Manual fax call OGM is activated. fax call The caller must press your remote code to activate the machine. REMOTE CODE *51 (see page 6-14~17.) Voice call The fax message is received on PAPER paper. The caller leaves The fax message a voice message is received on on the external EXT. PAPER paper. TAD. TAD MEMORY 6) FAX: OFF VOICE: OFF Incoming Call Fax reception is activated automatically. The fax message is received on paper. PAPER N O T E: OGM = outgoing message FAX Options 9-5 MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS GETTING STARTED Turning on the Message Center with 3 Basic Steps You can get started receiving messages by doing the following three steps. 1. Set the Message Storage. 2. Record the Outgoing Message (MSG CTR OGM). 3. Activate the Message Center mode, by pressing the Mode button until both Fax and F/T LEDs are lit. Setting the Message Storage Setting the Message Storage is the first step in turning on the Message Center Mode. Before you set the Message Storage, make sure you carefully read “Mode Settings at a Glance” (see page 9-2). Once you decide the mode that best suits your needs, follow the steps below. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX 4. Press 8. 8.SETUP 5. Press 1. 1.MSG NO. 15:25 & SET MSG CTR STORAGE FAX:OFF SELECT 6. Press Z (left arrow) or X (right arrow) repeatedly to select ON or OFF. Example: FAX: ON. 9-6 FAX:ON { } & SET MFC 4550/6550MC/7550MC OP-US-5.0 GETTING STARTED MESSAGE CENTER MODE SETTINGS 7. Press Set. VOICE:ON SELECT { 8. Press Z (left arrow) or X (right arrow) repeatedly to select ON, OFF or EXT. Example: VOICE: ON. VOICE:ON 9. Press Set. 1.MSG } & SET STORAGE 10. Press Stop to exit. Recording the MSG CTR Outgoing Message (MSG CTR OGM) Recording your Message Center outgoing message (OGM) is the second step in turning on the Message Center Mode. After you have set the Message Storage (FAX: ON, VOICE: ON and FAX: OFF, VOICE: ON modes), record your Message Center OGM. The type of OGM you select depends upon the Answer Mode you have chosen. For the Message Center Mode, you must select MSG CTR OGM in Step 4 (not F/T OGM). You will not be able to turn on the Message Center Mode (both Fax and F/T lights lit) until you have recorded an outgoing message for MSG CTR OGM. For the best recording quality, hold the handset approximately 2 to 3 inches from your mouth (at a slight angle). This will avoid recording feedback. It is important to tell your callers your three-digit remote activation code, because many callers do not realize that they are dialing manually when they press the Hook key or lift the handset. (If you have changed your remote code, use it instead of *51.) Keep your outgoing message under 20 seconds. If you have more to say and need a short instruction, end with: “After the beep, please leave a message or send a fax, by pressing *51.” Or “Hi, this is . I can’t take your call right now. So after the beep, please leave a message or send a fax. To send a fax, press *51, wait for fax tones, then press Start.” KEYSTOPRESS THE DISPLAY WILL SHOW: 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX NO. FAX Options 09/12/1996 ONLINE 15:25 & SET 9-7 MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS GETTING STARTED 4. Press 8. 8.SETUP 5. Press 6. 6.OGM MSG MSG CTR SELECT { CTR OGM } & SET 6. Press Z (left arrow) or X (right arrow) repeatedly until you see MSG CTR OGM. MSG 7. Press Set. REC/ERASE/PLAY? 8. Press Record. PICK 9. Pick up the handset. RECORD OGM:00/20 10. Record a message shorter than 20 seconds. RECORD OGM:15/20 11. Replace the handset. The recorded message is played automatically. PLAYING OGM MSG OGM CTR UP CTR SELECT { OGM HANDSET } & SET 12. Press Stop to exit. Activating the Message Center Mode Now that you have selected the type of message storage you need (see page 9-6~7) and recorded your outgoing message (see page 9-7~8), you are ready to turn your Message Center Mode on, when you leave your home or office. To activate Message Center ..... Fax F/ T Press Mode on the control panel until both the “Fax” and “F/T” lights are on. ...Then you can easily identify the Message Center mode that is on by viewing the Message Center indicator lights. 9-8 MFC 4550/6550MC/7550MC OP-US-5.0 GETTING YOUR MESSAGES B) GETTING YOUR MESSAGE CENTER MODE SETTINGS MESSAGES How Will I Know Messages Have Been Received? Once you return home or to the office you can easily and quickly see if any voice or fax messages have been stored in the Message Center. There are two ways to determine if messages are stored. (1) If the VOICE and /or Fax indicator lights are flashing, there is a new message stored. ( means flashing.) Once a new voice message is played, the VOICE indicator light stops flashing and stays on. And once a new fax message is printed, the Fax indicator light will go off. Fax Voice status Record Erase Play (2) The LCD display will indicate the total number of incoming VOICE and/or FAX messages stored in Message Center memory. The number of VOICE includes the Memo messages. VOICE:03 ONLINE FAX:02 (See page 9-10 for playing an incoming voice message.) (See page 9-11~12 for printing faxes.) FOR YOUR INFORMATION What Happens When the Memory Is Full... If the memory becomes full when you have set your MFC to Message Center mode, the machine will change to F/T mode automatically. (LED lights do not change.) In this mode, the machine can accept incoming faxes automatically. Then, if your machine should run out of paper, the answer mode will shift automatically to Manual mode. In Manual mode the call is not answered, so your caller will know to try again later. [Answer Mode] MSG CTR Mode F/T Mode Memory Full Manual Mode Out of Recording Paper and Memory Full Print the Memory Status List (see page 11-8) and select the item to be cleared to regain available memory. 9-9 FAX Options Out of Recording Paper and Memory Full MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS GETTING YOUR MESSAGES Playing an Incoming Voice Message (ICM) and Recorded Memo (or Voice Alarm) THE DISPLAY WILL SHOW: KEYSTOPRESS 1. Press Play. (Press Function and then Play for Voice Alarm.) -All your incoming messages and recorded memo will be played in the order they were recorded. -During the first second that the message plays, the display will show the current message number/total number of messages. -For one second, the machine will beep and the Caller ID will flash on the display if it was received. -The ICM will start playing and the date and time it was recorded will appear on thedisplay. -You can use Z (left arrow) to play the message again. If you press the arrow during the beeping before the message, the previous message will be played. -You can use X (right arrow) to skip to the next message. VOICE:03 ONLINE MESSAGE ONLINE ( FAX:02 01/03 9815550101 ONLINE ) 14:00 09/12/1996 ONLINE 2. Press Stop to exit. NOTE: You can change the speaker volume using Super Q.Scan and Help. (See page 6-12.) Backup Printing Option When you choose FAX: ON in the Message Center Mode, all incoming fax messages are stored in the available memory. The factory setting for the Backup Printing option is set to ON, so you will also get a copy printed on paper. If you change the Backup Printing option to OFF as follows, the faxes are stored without a backup copy: KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 9-10 NO. 15:25 & SET MFC 4550/6550MC/7550MC OP-US-5.0 GETTING YOUR MESSAGES MESSAGE CENTER MODE SETTINGS 3. Press 1. 1.FAX 4. Press 8. 8.SETUP 5. Press 2. 2.BACKUP MSG CTR BACKUP PRINT PRINT:ON SELECT { 6. Press Z (left arrow) or X (right arrow) to access the OFF setting. Example: OFF. BACKUP 7. Press Set. 2.BACKUP } & SET PRINT:OFF PRINT 8. Press Stop to exit. Printing a Fax Message You can print a fax message that is stored in the memory. Once you print a fax message, the Fax indicator light will go off. KEYSTOPRESS THE DISPLAY WILL SHOW: VOICE:03 ONLINE FAX:02 ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX 4. Press 8. 5. Press 7. & SET 8.SETUP MSG CTR 7.PRINT FAX PRESS NO. START FAX Options 1. Press Function. KEY 9-11 MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS 6. Press Start. GETTING YOUR MESSAGES PRINTING 7.PRINT FAX 7. Press Stop to exit. FOR YOUR INFORMATION Erasing and Printing FAX Messages 1. It is not possible to erase a single fax message, you can erase only all or none of them. (See page 9-13~14, “All in One Erasing”.) 2. If you choose to erase all the fax messages, your machine first will print any fax messages that have not been printed, before it erases them from the memory. Calling Your Message Center for Messages (See Remote Retrieval) If you have set your Message Center to store incoming fax messages (FAX: ON, VOICE: OFF/EXT. or FAX: ON, VOICE: ON modes), you have the ability to retrieve these fax messages from any remote group 3 facsimile machine. Of course you can also remotely retrieve your voice messages from any touch tone phone. (See page 9-24~27 for more information.) 9-12 MFC 4550/6550MC/7550MC OP-US-5.0 ERASING YOUR MESSAGES C) ERASING YOUR MESSAGE CENTER MODE SETTINGS MESSAGES Erasing Incoming Voice Messages, Fax Messages and Recorded Memo (or Voice Alarm) There are two ways to erase voice messages and recorded Memo: One by One Erasing and All in One Erasing. Fax messages can not be erased one at a time. One by One Erasing KEYSTOPRESS THE DISPLAY WILL SHOW: 1. Press Play and begin to play. (Press Function and then Play for Voice Alarm.) MESSAGE ONLINE 2. Press Erase before you hear the beep, which means the beginning of next message. ERASE THIS ONLINE 01/03 1.CLEAR ONLINE MSG.? 2.EXIT 3. Press 1 to erase this message or 2 to exit thefunction. 4. Press Stop to exit. All in One Erasing You can erase all incoming Voice or Fax messages at once. KEYSTOPRESS THE DISPLAY WILL SHOW: VOICE:03 ONLINE 1. Press Erase when the display asks you if you want to erase. ERASE ALL ONLINE } ERASE ALL ONLINE VOICE? & SET VOICE? 9-13 FAX Options SELECT { ONLINE 2. Press Z (left arrow) or X (right arrow) to select whether you want to erase all voice messages (VOICE), all document messages (FAX), or all messages (MSG). Example: ALL VOICE. FAX:02 MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS ERASING YOUR MESSAGES 3. Press Set. ERASE ALL ONLINE 4. Press 1 to erase or 2 to cancel. D) CHANGING THE OUTGOING VOICE? 1.CLEAR ONLINE 2.EXIT VOICE:00 ONLINE FAX:02 MESSAGE Playing Your Outgoing Message (OGM) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX 4. Press 8. 8.SETUP 5. Press 6. 6.OGM MSG NO. CTR SELECT { 15:25 & SET MSG CTR OGM } & SET 6. Press Z (left arrow) or X (right arrow) to select either MSG CTR OGM or F/T OGM. Example: MSG CTR OGM. MSG 7. Press Set. REC/ERASE/PLAY? 8. Press Play to start playing your outgoing message. PLAYING CTR OGM OGM 9. Press Stop to exit. NOTE: You can change the speaker volume pressing Super Q.Scan and Help. (See page 6-12.) 9-14 MFC 4550/6550MC/7550MC OP-US-5.0 CHANGING THE OUTGOING MESSAGE MESSAGE CENTER MODE SETTINGS Erasing Your Outgoing Message (OGM) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX 4. Press 8. 8.SETUP 5. Press 6. 6.OGM MSG NO. CTR SELECT { 15:25 & SET MSG CTR OGM } & SET 6. Press Z (left arrow) or X (right arrow) to select either MSG CTR OGM or F/T OGM. Example: MSG CTR OGM. MSG 7. Press Set. REC/ERASE/PLAY? 8. Press Erase. ERASE CTR 1.CLEAR 9. Press 1 to erase OGM. OGM OGM? 2.EXIT REC/ERASE/PLAY? * Record a new Outgoing Message. (See the section “Recording the Outgoing Message (MSG CTR OGM on page 9-7~8)” ). 9-15 FAX Options 10. Press Stop to exit. MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS E) MORE MORE FEATURES FEATURES Setting the Toll Saver Toll saver allows you to call your MFC and hang up without paying for the call if you have no messages. The Message Center will answer after only 2 rings if you do have incoming messages, and after 4 rings if you do not have messages. So, if it rings three times when you call for messages, hang up. The factory default setting for the Toll Saver feature is OFF and if it is ON, it overrides your current Ring Delay setting. If you want your Message Center to answer in the number of rings you set in the Ring Delay function, turn Toll Saver OFF. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX 4. Press 8. 5. Press 9. & SET 8.SETUP MSG CTR 9.TOLL SAVER TOLL SELECT 6. Press Z (left arrow) or X (right arrow) to select ON or OFF. Example: ON. TOLL 7. Press Set. 9.TOLL 8. Press Stop to exit. 9-16 NO. 15:25 SAVER:OFF { } & SAVER:ON SAVER SET MFC 4550/6550MC/7550MC OP-US-5.0 MORE FEATURES MESSAGE CENTER MODE SETTINGS Setting the Maximum Time for Incoming Messages (ICM MAX. TIME) Although the initial setting on your machine for the maximum length of incoming voice messages is 30 seconds, you can adjust it. You have a choice of setting it from 20 seconds to 60 seconds, at 5 second intervals. This time is also used for and changes the maximum time of Incoming Voice Message, Memo, Voice Alarm and recorded Voice Information. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX 4. Press 8. 8.SETUP 5. Press 5. 5.ICM NO. 6. Press Z (left arrow) or X (right arrow) to select the maximum time for incoming messages, Memo and Voice Alarm recording. Example: 25 SEC. MESSAGE 7. Press Set. 5.ICM & SET MSG CTR MAX.TIME MESSAGE SELECT 15:25 30 { } 25 SEC & SET SEC MAX.TIME FAX Options 8. Press Stop to exit. 9-17 MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS MORE FEATURES Playing OGM (Outgoing Message) ON/OFF Setting If you set Playing OGM to ON, the recorded Message Center or F/T outgoing message is replayed each time you change the receiving mode to MSG CTR or F/T. The initial setting is ON. If you don't have to hear it play when you change settings, set your Playing OGM setting to OFF. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX 4. Press 8. 8.SETUP 5. Press 8. 8.PLAYING NO. 15:25 & SET MSG CTR OGM PLAYING OGM:ON SELECT } { 6. Use Z (left arrow) or X (right arrow) to select the Playing OGM Setting ON or OFF. Example: OFF. PLAYING 7. Press Set. 8.PLAYING & SET OGM:OFF OGM 8. Press Stop to exit. Recording a Conversation You can record a telephone conversation by simply pressing Record during the conversation. The conversation can be recorded for the length of time that is set in ICM MAX. TIME. A beep will sound every 15 seconds to notify the caller. You can play or erase this recording the same way as in MEMO recording. 9-18 MFC 4550/6550MC/7550MC OP-US-5.0 MORE FEATURES MESSAGE CENTER MODE SETTINGS Recording a Memo You can record a memo in your MFC for someone who also uses it in your home or office. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 15:25 1. Press Record. PICK 2. Pick up the handset and speak your memo (up to ICM MAX. TIME). REC.MEMO:00/30 UP HANDSET REC.MEMO:20/30 3. Press Stop or replace the handset. VOICE:01 ONLINE FAX:00 To play a Memo see the section Playing an Incoming Voice Message (ICM) and Recorded Memo (see page 9-10). To erase a Memo see the section Erasing Incoming Voice Messages, Fax Messages, and Recorded Memo (see page 9-13~14). FAX Options 9-19 MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS F) PAGING/FAX PAGING/FAX FORWARDING FORWARDING What Is Paging/Fax Forwarding? Message Center mode provides the additional option of either Paging or Fax Forwarding after voice and fax messages have been received into the memory. How paging works (Paging on) How fax forwarding works (Fax Forward on) Incoming voice or fax Incoming fax The voice or fax message is stored in the Message Center memory. The fax is stored in the Message Centermemory. Paging function is activated. Fax Forwarding function is activated. The MFC will dial the registered pager telephone number. The registered Fax Forwarding number is dialed. Once connected, the MFC dials your registered PIN number. (Personal ID number). Once connected, the machine sends fax tones to another fax machine. Your personal pager is activated. The machine sends stored fax from the memory to the forwarding location. NOTICE 1. You can activate only Paging or Fax Forwarding; they are very similar features and can not be used simultaneously. 2. The Paging feature can be used in the limited modes of the Message Center, since it will page based upon receipt of messages into the memory. 3. If Paging is ON, you will be paged every time a voice or fax message is received into memory. 9-20 MFC 4550/6550MC/7550MC OP-US-5.0 PAGING/FAX FORWARDING MESSAGE CENTER MODE SETTINGS Setting Up Paging (Registering the Paging Number) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX 4. Press 8. 8.SETUP 5. Press 3. 3.FAX NO. 15:25 & SET MSG CTR FWD/PAGING OFF SELECT { 6. Press Z (left arrow) and X (right arrow) to select PAGING. PAGING 7. Press Set. PAG#: ENTER & } & SET SET #:18002844329##_ 9. Press Set. PIN#: ENTER & FAX Options 8. Enter a paging number up to 20 digits (this is the telephone number of your pager), followed by two # signs. Do not include the area code if it is the same for your MFC and pager. Example: 18002844329##. SET 9-21 MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS 10. Enter a PIN (Personal Identifica-tion Number), #, press Redial/Pause key your MFC telephone number, and ##. Example: 12345#-19085551234##. PAGING/FAX FORWARDING 5#-19085551234## -If you do not use a PIN, you must enter the telephone number of your MFC. Press Redial/Pause key before entering your fax number and add ## at the end. Example: -19085551234## 11. Press Set. 3.FAX FWD/PAGING 12. Press Stop to exit. - Paging number and PIN can not be changed remotely. - Redial/Pause appears as a hyphen on the display. FOR YOUR INFORMATION The PIN (Personal Identification Number) you enter depends upon the type of paging company you use. There are generally two types of paging companies... 1) Satellite Pagers: In this case we recommend you enter your actual satellite PIN# plus your return MFC telephone/fax number/or special alpha message. PIN# Return# PIN# Alpha Message { { { { { For Example: 12345#19085551234## or 12345#329329329## FAXFAXFAX 2) Radio Pagers: Most* radio pagers do not require a PIN #, and in this case you should use the PIN # in the MFC only for the return number or special alpha message. Return# Alpha Message { { { For Example: 19085551234## or 329329329## FAXFAXFAX * If your radio pager utilizes a PIN # then use the satellite sequence above. The “##” symbols at the end of the special message (or return #) are used to signify the end the PIN #/Message. 9-22 MFC 4550/6550MC/7550MC OP-US-5.0 PAGING/FAX FORWARDING MESSAGE CENTER MODE SETTINGS Setting Up Fax Forwarding (Registering the Fax Forwarding Number) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX 4. Press 8. 8.SETUP 5. Press 3. 3.FAX NO. 15:25 & SET MSG CTR FWD/PAGING OFF SELECT 6. Press Z (left arrow) and X (right arrow) to select FAX FORWARD. FAX 7. Press Set. FWD#: { } & SET FORWARD ENTER & SET 8. Enter a fax forwarding number up to 20 digits. Example: 18005551234. WD#:18005551234_ 9. Press Set. 3.FAX FWD/PAGING 10. Press Stop to exit. Memory Backup of Message Center Memory After you plug in the electrical cord and turn on the power switch, it will take a few days to charge the battery for memory backup of the Message Center memory. After the battery is fully charged,it will keep memory for several hours at full charge when a power interruption occurs. 9-23 FAX Options FOR YOUR INFORMATION MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS PAGING/FAX FORWARDING Changing the Fax Forwarding Number Remotely You can change the Fax Forwarding number remotely from any touch tone phone. See page 9-27 for more information. G) REMOTE RETRIEVAL What Is Remote Control Access? When you leave your home or office and turn on your Message Center to receive voice and/or fax messages, you can call your machine from any touch tone phone or remote group 3 fax machine and retrieve those messages. You can also program and control your Message Center with control codes when you call. (See the Remote Control Commands on page 9-26 for more information about the settings you can change remotely.) Setting the Remote Access Code Use the Remote Access Code from another location to retrieve voice and/or fax messages that are stored in your Message Center’s memory. Change your Remote Access Code and use it as a “secret password” if you wish to safeguard your messages. The factory default setting for the Remote Access Code is “159*”. You can change the first three digits of the Remote Access Code, but the last digit (an asterisk) can not be changed. The first three digits must not be the same as your Remote Activation or Remote Deactivation Codes. (Example: If your Remote Access Code is 160*, do not use 160 or 60* for either the Activation or Deactivation Code.) When you use the Remote Access Code, you must press all four keys (three-digit number plus*). KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER 3. Press 1. 1.FAX 4. Press 8. 8.SETUP 5. Press 4. 4.REMOTE 9-24 NO. 15:25 & SET MSG CTR ACCESS MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE RETRIEVAL MESSAGE CENTER MODE SETTINGS 6. Enter a three digit number 000 to 999. The last digit, an asterisk, can not be changed. Example: 160*. ACCESS CODE:159* ACCESS CODE:160* 7. Wait for two seconds. 4.REMOTE ACCESS 8. Press Stop to exit. Using the Remote Access Code 1. Pick up the handset of a remote touch tone phone or fax machine. 2. Dial your MFC’s number. 3. When your MFC answers with a beep, immediately press your Remote Access Code (159*). If your MFC is in Manual mode, you can access the Message Center by waiting for 20 rings and then pressing the code within 30 seconds. 4. The MFC will tell you the kind of message(s) it has received: One long beep: Two long beeps: Three long beeps: (No long beeps: Received FAX message(s). Received VOICE message(s). Received both FAX and VOICE messages. No message(s) have been received.) 5. As soon as you hear two (2) short beeps, press a Control Command. Each time your MFC completes an instruction, it gives two (2) short beeps telling you to enter the next command; if you wait longer than 30 seconds to enter the command, your machine will disconnect the line. If you perform a wrong operation, you will hear three (3) short beeps. 6. When you are ready to exit remote control mode, press 90 to reset your machine. FAX Options 9-25 MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS REMOTE RETRIEVAL Remote Control Commands You can program and control your MFC with remote control commands. Remote control commands 91 Detail Operation Playing voice messages After one long beep, the machine plays ICM, Memo and Voice Alarm. 1 Z (Skip back) Press 1 while listening to an ICM, Memo or Voice Alarm message to play it again. If you press 1 before a message, you will hear the previous message. 2 X (Skip next) While playing ICM, Memo and Voice Alarm, you can skip to next message. 9 STOP Playing Stop playing ICM, Memo and Voice Alarm. 92 Record Memo After one long beep, you can record a memo. You can stop recording by pressing 9. 93 Erase all ICM & Memo If you hear one long beep, the erase is accepted. If you hear three short beeps, you can not erase because all voice messages have not been played, or there is no voice message to erase. *This code erases all recorded messages, not one by one. 94 Play and Record OGM in memory 1 Play 1 MSG CTR OGM The machine plays the selected OGM. You can stop playing OGMs by pressing 9. OGM After one long beep, you can record the selected OGM. You will hear the OGM message played once. You can stop recording the message by pressing 9. 2 F/T OGM 2 Record 1 MSG CTR 2 F/T OGM 95 Changing Fax Forwarding /Paging setting 1 OFF 2 Fax Forwarding 3 Paging 4 FAX FWD NO. 5 FWD 96 NO. If you hear one long beep, the change is accepted. If you hear three short beeps, you can not change it because the conditions (ex. registering paging number) have not been completed. You can register your fax forwarding number by using 4. FAX FWD NO (see page 9-27). Once you have registered the number, the machine will automatically turn to “FAX FWD:ON” mode. Then retrieve a Memory Status List by entering 961 (see page 9-27). After you make sure that the Fax Forwarding number you registered is correct in the List, enter the confirmation command 955. Now the machine will start Fax Forwarding. CONFIRM Retrieve FAX 1 Memory Status List 2 00 You must call from a remote fax machine to receive the Memory Status List or stored fax messages. (See page 9-27.) Retrieve all FAX 2 <MSG No.> 00 Retrieve by MSG number 97 3 Erase FAX in the memory If you hear one long beep, you can erase the fax message from the memory. Check the receiving status You can check whether your MFC has received any FAX or VOICE messages. If yes, you will hear one long beep. If no, you will hear three short beeps. 1 FAX 2 VOICE 98 Change Answer Mode 1 MSG 2 F/T 3 FAX 90 Exit 9-26 CTR If you hear one long beep, you can change the answer mode. If you hear three short beeps, you can not change it. (Example: There is no MSG CTR OGM when you want to change to MSG CTR mode.) MFC 4550/6550MC/7550MC OP-US-5.0 REMOTE RETRIEVAL MESSAGE CENTER MODE SETTINGS Retrieving the Memory Status List and Fax Messages Remotely From a remote fax machine, you can retrieve your Memory Status List to see if you have any stored fax messages in the memory. Then you can retrieve all or only specified fax messages that are on the list. 1. Pick up the handset of a remote touch tone fax machine. 2. Dial your MFC’s number. 3. When your MFC answers with a beep, immediately press your Remote Access Code (159*). 4. As soon as you hear two (2) short beeps, press 961. 5. When you hear your MFC through the handset responding with a fax tone, press Start and hold the handset if you also want to retrieve fax messages. (If you wish to retrieve only the Memory Status List, replace the handset.) 6. You remote fax machine will print the Memory Status List. (See page 11-8.) 7. Look at the Memory Status List to see if there are any fax messages you want to retrieve. 8. Press 96 2 as soon as you hear two (2) short beeps. After 96 2, enter the two-digit message numbers from the Memory Status List (ex. 01) and end by pressing 00 . ex.) To receive NO.1 and NO.2 messages, press 96 2 01 02 00. If you want to retrieve all messages, simply press00. ex.) To retrieve all fax messages, press 96 2 00. 9. When you hear your MFC through the handset responding with a fax tone, press Start. 10. Replace the handset. 11. Your remote fax machine will print the fax messages. Changing the Fax Forwarding Number Remotely 9-27 FAX Options 1. Pick up the handset of a remote fax machine. 2. Dial your MFC’s number. 3. When your MFC answers with a beep, immediately press your Remote Access Code (159*). 4. As soon as you hear two (2) short beeps, press 954. 5. Enter your new Fax Forwarding number using the number keys (up to 20 digits). You can not register * and # as dial numbers. Use * to create a pause between the dial numbers. 6. Press # after entering the new number. 7. As soon as you hear the next two (2) short beeps, press 961. 8. When you hear your MFC through the handset responding with a fax tone, press Start and hold the handset. 9. Your remote fax machine will print the Memory Status List. Look at the list to make sure the new Fax Forwarding number you registered is correct. 10. If the new number is correct, wait for the next two (2) short beeps, and press 955. (If the new number is not correct, press 954 and reenter the number beginning at Step5.) 11. Replace the handset. Your new Fax Forwarding number is activated. MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS H) VOICE VOICE ALARM ALARM Voice Alarm This function can help you manage your work schedule. With this function, you can record your schedule of events for the following week on your MFC and have your MFC alert you at scheduled time. The MFC will play a recorded voice message (which you store) to remind you of your appointment or schedule. For each appointment reminders, you record a voice message, and key in the date and time you wish the message to be played. When the set time comes you will hear the message played back on the MFC. It’s a great tool for keeping important appointments. Setting the Voice Alarm You can start setting your Voice Alarm by pressing Function and Record. You have to enter 3 pieces of information for setting the Voice Alarm : 1) day, 2) time, and 3) voice message. To record a voice message, use the handset. You can set up to one week’s worth of Voice Alarm messages and you can record Voice Alarm Messages to help you manage your workload even when your memory is set for VOICE: OFF or VOICE: EXT. in Message Storage (see page 9-6~7). • If you press Clear while you are recording a voice message, the voice message being recorded will be canceled. Also, the entire entry including the date and time will be deleted. • If you don’t press Record within 2 seconds (i.e. while the LCD displays ENTER NO. & SET) after you press Function, you will not be able to enter the schedule. • The number of entries in your schedule will not be counted in the total of incoming calls on your Message Center. Consequently, the LCD will return to the date and time after you enter the schedule. 9-28 MFC 4550/6550MC/7550MC OP-US-5.0 VOICE ALARM MESSAGE CENTER MODE SETTINGS FOR YOUR INFORMATION Recording Voice Messages for the Voice Alarm • You can set the maximum recording length for a voice message, from 2060 seconds. Use Function menu 8-5 (See page 9-17). This setting also changes incoming messages in Message Center and memos. • You can enter up to 99 entries of voice messages, and a combined total of 99 entries of incoming messages and memos. Examples of Voice Alarm messages: “There’s a meeting in the conference room on Nov. 7 at 1:30 PM” “Call Mr. Johnson at ABC Trading Co. on Nov. 8 at 2:00 PM” “Dentist Appointment on Nov. 9 at 10:00 AM” “Mr. Brown, could you please attend the sales meeting in the conference room on Nov. 10, at 4:00 PM?” When you call your MFC from a remote location to hear your schedule of events, you will not be able to see the display for the dates and times in the Voice Alarm, so it is a good idea to mention the dates and times when you record the voice messages. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Press Record when the LCD shows: ENTER NO. & SET. VOICE 3. Wait for 2 seconds. SET NO. 15:25 & SET ALARM DAY=TODAY SELECT { } & SET SET DAY=SAT 5. Press Set. The current time will be displayed. SET TIME=15:25 FAX Options 4. Press Z (left arrow) or X (right arrow) to select a day. Example: If today is Wednesday, you can choose from: TODAY, TOMORROW, FRIDAY, SATURDAY, SUNDAY, MONDAY, TUESDAY. Example: SAT. 9-29 MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS VOICE ALARM 6. Enter the time in 24-hour format. Example: 20:00 (8:00 P.M.) SET 7. Wait for 2 seconds PRESS 8. Press Record. PICK 9. Pick up the handset and speak your Voice Message (up to ICM MAX. TIME). REC.MSG.:01/20 TIME=20:00 RECORD UP KEY HANDSET REC.MSG.:18/20 10. Press Stop or replace the handset. 09/12/1996 ONLINE 15:26 How Will the Voice Alarm Perform When the Scheduled Time Arrives… If you have the Voice Alarm set at Monday, 15:26, the following will happen: NOTICE • If you want to stop the beeping or stop playing a Voice Alarm message, press Stop. • The Voice Alarm message will not play when you are sending or receiving a fax, using the phone, receiving a fax into the memory or when one of the Message Center functions is operating. However, the voice message will be played once these activities are finished. • The Voice Alarm message will automatically be cleared after it has been activated/played. If the machine discovers that you have a Voice Alarm message with a time earlier than the present because of change to the current date and time, it will immediately play the schedule once and then erase it. • If you have two entries in your schedule with the same date and time, they will play one after the other. 9-30 MFC 4550/6550MC/7550MC OP-US-5.0 VOICE ALARM MESSAGE CENTER MODE SETTINGS KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. The scheduled time appears on the display, a beep follows and you will hear the voice message play once. MONDAY ONLINE 2. The playback of the voice message finishes. 1.REPEAT ONLINE 15:25 15:26 2.EXIT VOICE ALARM ONLINE 3. If you want to hear the voice message again, press 1, if not, press 2. Example: Press 2 key. 09/12/1996 ONLINE 15:26 -If you don’t press 1 or 2 after 10 seconds, the machine will simply return to its normal idle position and display the date and time. Using the Voice Alarm: Playing Entries, Erasing Entries One by One, Erasing All at Once Once you press Function, be ready to press Play, or Erase immediately, depending upon whether you want to play an entry or erase everything. For instructions on how to play and how to erase, refer to the instructions in the incoming voice message (ICM), Memo section. (See page 9-10, 9-13~14.) When you play an entry, the display will show you the date and time of your scheduled entries. You can delete entries one by one, the same way you would delete incoming messages or memos: press Erase while playing an entry. NOTICE • If you don’t press Function, and just press Play, you will be able to hear only incoming messages and memos. You won’t be able to hear the Voice Alarm messages. • If you don’t press Function, and just press Erase, you will be able to delete only incoming messages and memos. Voice Alarm messages will not be deleted. 9-31 FAX Options • If you don’t press Play or Erase within 2 seconds (i.e. while the LCD displays ENTER NO. & SET) after you press Function, you will not be able to play or delete entries. MFC 4550/6550MC/7550MC OP-US-5.0 MESSAGE CENTER MODE SETTINGS VOICE ALARM Remote Control of the Voice Alarm When you are on the road, you can call your MFC and listen to your Voice Alarm messages. (See Page 9-26.) However, you can not set the Voice Alarm by remote control. Note that you will be able to only hear the recorded Voice Alarm message. You will not be able to see the dates and times of the schedule on the display, so it’s a good idea to record important dates and times as part of your Voice Alarm messages. 9-32 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER 10. USING THE MFC AS A PRINTER Acceptable Paper Your MFC can handle paper that has the following specifications. But please note that you can receive fax messages on only Letter, Legal and A4 paper. And if you use Legal or A4 sheet, you have to change the Recording Paper Size setting, which is FUNCTION 1-5-6. (See page 6-7.) Printer Paper Type Paper Size Cut sheet A4, Letter, Legal, B5, A5, Executive, Custom size 2.75-8.5 x 5-14 inches (70-216 x 127-356 mm) Envelopes DL, C5, COM-10, Monarch, 9” x 12” Post Card 2.75-8.5 x 5-11 inches (70-216 x 127-356 mm) Organizer Day-Timer® J, K, L, M 2.75-8.5 x 5-11 inches (70-216 x 127-356 mm) Labels and Transparencies 2.75-8.5 x 5-14 inches (70-216 x 127-356 mm) Paper Capacity in Feeder Multipurpose Sheet Feeder: Up to 22 mm (0.87 inch) in height (up to the mark) Approx. 200 sheets of 75 g/m2 (20 lb.) or 50 sheets of 158 g/m2 (42 lb.) A4/Letter paper, or 10 envelopes Output Tray: Approx. 100 sheets of 75 g/m2 (20 lb.) A4/Letter paper Cut Sheet Envelope Basis Weight 16 to 42 lb. (60 to 158 g/m2) 20 to 24 lb. (75 to 90 g/m2) single thickness Caliper 0.08 to 0.2 mm (±0.03 to ±0.08 in.) 0.084 to 0.14 mm (0.0033 to 0.0058 in.) single thickness Moisture Content 4% to 6% by weight 4% to 6% by weight Smoothness 100 to 250 (Sheffield) 100 to 250 (Sheffield) Recommended paper types: Cut sheet: Xerox 4200 Label: Avery laser label or equivalent Transparency: 3M CG3300 or equivalent 10-1 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER Helpful Hints It is recommended that you test paper, especially special sizes and types of paper, on the MFC before purchasing large quantities. Avoid feeding labels with carrier sheets exposed, or your MFC will be damaged. Avoid using coated paper, such as vinyl coated paper. Avoid using preprinted or highly textured paper. For optimum printing, use a recommended type of paper, especially plain paper and transparencies. For more information on paper specifications, consult with your nearest authorized sales representative or the place where you purchased your MFC. Use label or transparencies that are designed for use in laser printers. We recommend you use long-grained paper for the best print quality. If you are using special paper, and the paper has problems feeding from the multipurpose sheet feeder, try again using the manual feed slot. You can use recycled paper in this MFC. 10-2 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER FOR YOUR INFORMATION Before using paper with holes such as organizer sheets, you must fan the stack well to avoid paper jams and misfeeds. Before using any paper, make sure that it is not curled. If it is, straighten the paper as much as possible. Using curled paper will cause paper jams and misfeeds. Printer The following types of envelopes should not be used: • Damaged, curled, wrinkled, or irregularly shaped envelopes • Extremely shiny or highly textured envelopes • Envelopes with clasps • Envelopes with self-adhesive closures • Envelopes of baggy construction • Envelopes that are not sharply creased • Embossed envelopes • Envelopes already printed with a laser printer • Envelopes preprinted on the inside • Envelopes that can not be arranged uniformly when placed in a pile NO! NO! NO! The printable area of your machine begins at approximately 4mm (0.16 inch) from the edge of the paper. (4mm) unprintable area (4mm) 10-3 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER Control Panel Keys Printer Status MFC 7550MC status Hook Function Clear A BC DE F Tel-index Resolution Mode 01 02 1 2 3 13 14 15 J KL MNO 04 05 06 6 16 17 18 07 08 09 19 20 21 10 11 12 5 PQRS TUV WXYZ 7 8 9 Speed Dial Shift 0 22 23 SIX F/ T FAX PRINTER Coverpage COPIER IN ONE SCANNER PC FAX Super Q.Scan MESSAGE CENTER Help L Speaker Record Erase H 03 GH I 4 Redial / Pause Fax status Set Hold Fine Photo S.Fine Fax Voice status 24 On/Off Line Photo FF/Cont Sort Stop Test/ Reset Enlarge/ Reduce Start Print Priority Copy Play On/OffLine FF/Cont Test/Reset Print Priority Simultaneous Operation Your MFC can print data from the PC simultaneously while either sending or receiving a fax message or scanning into the PC. When your MFC is copying or receiving a fax on paper, it pauses the PC printing operation until it has finished. On/OffLine Key This key is used to turn the printer on-line (ready to receive PC data) and off-line (not ready to receive PC data). If you press this key during printing, the machine immediately stops printing even if the machine has already started to print. It ejects the page, and then enters the offline status. Press the On/OffLine again and the printer will print the complete page again. When the printer is in the online status and the LCD shows ONLINE, you can not use FF/Cont and Test/Reset keys. FF/Cont Key The upper switch on the control panel can work as the Form Feed (FF), Continue (CONT) key. <FORM FEED> When the LCD shows REMAINED DATA, press On/OffLine to turn the printer offline, then press FF/Cont. The MFC prints any data remaining in the printer memory. 10-4 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER NOTE The MFC periodically will print any data remaining in the memory . <CLEARING ERRORS> If an error occurs, the machine usually will automatically recover the recoverable errors, such as a memory full condition. If the error does not clear automatically, press FF/Cont to clear the error and continue the operation. <TEST PRINT> This key is used to print a test sample page. If data remains in the printer memory, press On/OffLine to turn the printer offline and press Test/Reset. The MFC will print the remaining data first and then will print a test sample page. To print the printer status lists, see page 10-12 (Only for MFC 6550MC/7550MC). If the printer is online, the MFC can not print a test sample page. <RESET> When Reset is pressed together with Shift, it clears data from the memory. The printer is also reset and restored to the factory default settings. The Reset switch may be able to clear an error status and the Hex Dump mode. (See page 10-14.) Remember that the Reset switch clears data from the printer memory. Print Priority Key When this key is first pressed, it puts the MFC exclusively in printer mode. All fax data will be stored in the memory instead of printing on paper. When this key is pressed again, and PC data is not being sent or the MFC has completed printing, it will exit automatically from the print priority status. When the Print Priority key is pressed, it increases the memory available for printing without decreasing memory available for memory transmission and incoming faxes. 10-5 Printer Test/Reset Key MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER FOR YOUR INFORMATION Windows® Printing The dedicated printer driver and True Type™-compatible fonts for Microsoft® Windows® 95 and 3.1 are available on the floppy disk supplied with your MFC. You can easily install them into your Windows® system using our installer program. The driver supports our unique compression mode to enhance printing speed in Windows® applications, and allows you to set various printer settings including economy printing mode and custom paper size. Remote Printer Console Program for DOS (Only for MFC 6550MC/7550MC) The utility program, Remote Printer Console (RPC), is available on a floppy disk (Disk#6) supplied with your MFC. When you operate your computer in the DOS (Disk Operating System) environment, this program allows you to easily change the default settings of the printer such as fonts, page setup, emulations and so on. The RPC program also provides a status monitor program, which is a Terminate-and-Stay Resident (TSR) program. It can monitor the printer status while running in the background and will report the current status or errors on your computer screen. Popular Printer Emulation Support (Only for MFC 6550MC/7550MC) This MFC supports the printer emulation mode, HP LaserJet IIP. When you use DOS application software or Windows® version 3.0 or earlier, you can use the emulation mode of HP LaserJet IIP to operate the printer. To set the printer emulation, use the Remote Printer Console Program. Bidirectional Parallel Interface The parallel interface of this MFC allows bidirectional communication with a computer. This interface allows the printer to communicate back to the computer useful information such as the amount of memory installed, and other printer setup conditions. As the supplied Remote Printer Console, Windows® 95 or 3.1 driver both support the bidirectional mode, they can both report the printer status. Enhanced Memory Management The MFC has its own Data Compression Technology, which automatically compress graphic data and download font data efficiently into the printer’s memory. You can avoid memory errors and print most full page 600 dpi graphic and text data, including larger fonts, with the printer’s standard memory. 10-6 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER Multipurpose Sheet Feeder The MFC has a multipurpose sheet feeder that can feed plain paper, envelopes and organizer paper. When the printer receives data, it begins the print process by loading paper from the multipurpose sheet feeder. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 2. Your PC will send a print command and data to the MFC. If the MFC is in sleep mode, it will wake up. (See page 2-12~13.) 09/12/1996 15:25 RECEIVING DATA 3. When the PC has sent the first page data, the machine will start printing. 09/12/1996 15:25 REMAINED DATA 4. The machine will start to print the next page automatically. Example: 2 pages of data 09/12/1996 15:25 REMAINED DATA 5. When the machine finishes printing all the data, it will return to online status. 09/12/1996 ONLINE If some data is still remaining in memory, press On/OffLine and then press FF/ Cont. HelpfulHints 15:25 15:25 09/12/1996 15:25 REMAINED DATA You may select the proper paper source, paper size, and orientation in your application software. If your application software does not support your custom paper size, select the next larger paper size. Then adjust the print area by changing the right and left margins in your application software. NOTICE When you use labels or transparencies for overhead projectors, be sure to use the manual feed slot. See the next section “Manual Feed Slot” for more information. 10-7 Printer 1. Select and set the PC command and status. MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER FOR YOUR INFORMATION If you load envelopes into the feeder, make sure they are inserted in the direction shown below. 2 1 Two-sided Printing (Manual Duplexing) The supplied printer driver for Windows® 95 or 3.1 enables manual duplex printing. For more information about settings, see the Help screen text for the printer driver. The MFC will print all the even numbered pages on one side of the paper first, and then will print all the odd pages numbered on the reverse side of the paper. When you have finished printing on one side of the paper, the Windows® driver instructs you to reinsert the paper with a pop-up message on the computer. Follow the instructions on how to reinsert the paper. Before reinserting the paper, you have to straighten them well. Or you may get the paper jam. The use of very thin or very thick paper is not recommended. If you encounter the double feeding error, hold the paper except the front sheet while the paper is feeding. NOTICE When you use the Manual Duplex function, it is possible that a paper jam may occur or the print quality might not be satisfactory. 10-8 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER Manual Feed Slot The multipurpose sheet feeder also has a manual feed slot. You can manually load paper, sheet by sheet into this slot. You do not have to remove paper from the multipurpose sheet feeder. When you use labels or transparencies, be sure to use this slot. For information on paper specifications, see “Acceptable Paper” on page 10-1. When you load one sheet of paper manually: 1 2 When you load more than one sheet of paper manually: Open the Setup dialog box of the Windows® printer driver and select Manual Feed in the Paper Source section. Follow the above instructions to load the first page. The MFC will start printing automatically. After the first page is printed, the dialog box will appear and prompt you to load the next page. Load a sheet and select OK to resume printing. Repeat these steps until you have finished printing all the pages. 10-9 Printer You do not have to choose manual feed in the Setup dialog box of your printer driver. Insert the sheet of paper in the direction for Portrait or Landscape, placing the side if the paper you wish to print on face down in the manual feed slot. Align the paper at the center of the manual feed slot, and be sure to insert it all the way. (1) Adjust the paper guide of the manual feed slot to the paper width you are using. (2) MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER Helpful Hints 1. You may select manual paper feed, paper size, and orientation in your application software. If your application software does not allow these settings, you should set them using the RPC program supplied with your MFC. (Only for MFC 6550MC/7550MC) 2. If you do not select manual paper feed and insert a page in the manual feed slot, the MFC will load the first page from the manual feed slot and subsequent pages from the multipurpose sheet feeder. 3. If your application software does not support your custom paper size, select the next paper size. Then adjust the print area by changing the right and left margins in your application software. 4. When you want to stop or clear the manual feed, press Shift and Test/Reset, or you can also stop it with a PC command. 5. When you use manual feed slot, it is best to first press Print Priority. This allows you to print PC data without interruption from incoming faxes. Incoming faxes will be stored in the MFC's memory. To continue printing PC data, press FF/Cont after each page has printed. 6. If bidirectional communication is not operational between the printer and the computer, such as when the MFC is shared on a network, the dialog box to load the next page will not appear. When your MFC is attached to a network, we do not recommend manual feeding. FOR YOUR INFORMATION Paper Tray The MFC ejects paper with printed surfaces face down into the paper tray at the front of the MFC. When you use transparencies, remove each sheet immediately after printing, to prevent a paper jam or curled sheets. 10-10 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER Printing the Internal Font List (Only for MFC 6550MC/7550MC) The MFC prints a list of its internal or resident fonts. Use this font list to see how each font looks before you select it. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER NO. & SET 3. Press 2. 2.PRINTER 4. Press 1. 1.PRINT OPTIONS 5. Press 1. 1.INTERNAL PRESS 6. Press Start. The MFC will start printing. 7. The MFC has finished printing the list. START FONT KEY PRINTING 1.INTERNAL FONT 8. Press Stop to exit. 10-11 Printer 1. Press Function. 15:25 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER Printing the Print Configuration List (Only for MFC 6550MC/ 7550MC) The MFC prints a list of the current settings that configure or set up the printer. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER NO. 15:25 & SET 3. Press 2. 2.PRINTER 4. Press 1. 1.PRINT OPTIONS 5. Press 2. 2.CONFIGURATION PRESS 6. Press Start. The MFC will start printing. START KEY PRINTING 7. The MFC has finished printing the list. 2.CONFIGURATION 8. Press Stop to exit. 10-12 MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER Restoring to the Factory Default Settings (Only for MFC 6550MC/7550MC) You can restore the MFC's printer to the factory default settings. The permanent fonts will be restored, but macros will be cleared. You can change the user settings with the Remote Printer Console program. (See the Setup Manual page 3-17~18.) KEYSTOPRESS THE DISPLAY WILL SHOW: 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER NO. 15:25 & SET 3. Press 2. 2.PRINTER 4. Press 2. 2.RESET PRINTER 5. Press 1. 1.FACTORY SET 1.RESET 2.EXIT FACTORY SETTINGS 6. Press 1. 7. Press Stop to exit. 1.FACTORY SET 10-13 Printer 09/12/1996 ONLINE MFC 4550/6550MC/7550MC OP-US-5.0 USING THE MFC AS A PRINTER Printing PC Data in Hexadecimal (Only for MFC 6550MC/7550MC) The MFC can print data as hexadecimal values, so that you can check data errors and problems. If you set HEX DUMP MODE, all the PC data will be printed in hexadecimal and you reset it by pressing Shift and Reset. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. ENTER 2. Wait for two seconds. 1.FAX 2.PRINTER NO. 15:25 & SET 3. Press 2. 2.PRINTER 4. Press 2. 2.RESET PRINTER 5. Press 2. 2.HEX DUMP MODE 1.SET 2.EXIT 2.HEX DUMP 6. Press 1. 7. Press Stop to exit. 10-14 MODE 09/12/1996 15:25 HEX DUMP MODE MFC 4550/6550MC/7550MC OP-US-5.0 PRINTING REPORTSAND LISTS 11. PRINTING REPORTSAND LISTS You can print the following lists and reports under function item 3. PRINT REPORTS. Level one function Content Page 1. ACT.REPORT The Activity Report lets you know whether transmissions and incoming faxes were received. 11-3~4 2. ALLDIAL This is a list of the names and numbers that are stored in OneTouch and Speed-Dial memory, printed in One-Touch and SpeedDial number order. 11-5 3. TEL.INDEX This is the same report as the All Dial listprintedinalphabeticalorder. 4. COVERPAGE This sample coverpage allows you to see the Cover Page format. 5-18 5. CALLBACK MSG This sample Call Back message allows you to see the format. 5-25 6. USER OPTIONS The settings for FUNCTION MENU 5 to 8 (User Options, Tel Options, Setup System, Remote Fax OPT and Set up MSG CTR) are listed. 7. XMITREPORT You can choose whether the Transmission Verification Report will be printed after all faxes you send. ON/OFF 11-7 8. MEMORY STATUS Summary information and the amount of occupied memory for items stored in the memory will be listed. 11-8 9. CALLERID You can review calls you received by 6-30~31 checkingthislist. NOTE: If the MFC's engine has entered the sleep mode (see page 2-12~13) and the engine has started to cool down (the cooling fan may still be running), the MFC will have to warm up before printing the above lists and reports. The LCD will show WARMING UP. 11-1 Reports <FAX AREA> 3 . PRINT REPORTS Level two function MFC 4550/6550MC/7550MC OP-US-5.0 PRINTING REPORTSAND LISTS Other Reports The following reports are printed automatically, for your information. Help List (By pressing Help on the control panel.) (See page 2-9.) Polled Report Delayed Transmission Report Broadcast Report Sequential Polling Report Transmission Verification Report How to Print Reports and Lists All the reports and lists may be printed as follows: KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Press Function. (The MFC 4550 will skip to Step 4.) 2. Wait for two seceonds. (Only for MFC6550MC/7550MC) 3. Press 1. (Only for MFC6550MC/7550MC) ENTER (Only for MFC 6550MC/ 7550MC) (Only for MFC 6550MC/ 7550MC) NO. 15:25 & 1.FAX 2.PRINTER 1.FAX 4. Press 3. 3.PRINT 5. Press the number of the level two function you wish to print. Example: 1.ACT.REPORT. 1.ACT.REPORT 6. Press Start. 11-2 SET PRESS REPORTS START PRINTING KEY MFC 4550/6550MC/7550MC OP-US-5.0 PRINTING REPORTSAND LISTS Activity Report Interval An Activity Report can be printed at certain intervals that you specify. You can set the journal period to “OFF” , “6 hours”, “12 hours”, “24 hours”, “2 days”. “4 days” or “7 days”. The Activity Report will list all outgoing and incoming faxes (only the last 50) during that period. The factory default setting is OFF. After the Activity Report has printed at the preset interval, the information will be deleted and can not be recovered. However, at any time between these scheduled reports, you can manually print the Activity Report and the information will remain. NOTE: If your Activity Report is not listing all your transactions, select a shorter intervalperiod. KEYSTOPRESS THE DISPLAY WILL SHOW: 1. Press Function. (MFC 4550 will skip to Step 4.) ENTER 15:25 NO. & 2. Wait for two seceonds. (Only for MFC6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 2.PRINTER 3. Press 1. (Only for MFC6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) 1.FAX 4. Press 7. 7.SETUP 5. Press 3. 3.INTERVAL Reports 09/12/1996 ONLINE SET SYSTEM ACT.RPT.:OFF SELECT { } & SET 6. Press Z (left arrow) or X (right arrow) to choose the setting. Example: 12 HOURS. If you select seven days, you will be prompted to choose the base day of the week. EVERY 12 7. Press Set. START AT:00:00 8. Enter the time to print in 24-hour format using the number keys. Example: 19:45 (7:45P.M.). START AT:19:45 HOURS 11-3 MFC 4550/6550MC/7550MC OP-US-5.0 PRINTING REPORTSAND LISTS 9. Wait for two seconds. 3.INTERVAL 10. Press Stop to exit. ACTIVITY REPORT TIME NAME FAX TEL DATE TIME FAX NO./NAME 09/12 09/12 09/12 10:00 10:10 14:53 BROTHER BOSTON NJ OFFICE BROTHER BOSTON BUSY: NG : CV : CA : POL : RET : DURATION PAGE(S) 04:23 20 CV CA 00 00 48 01 CV CA BUSY/NO RESPONSE POOR LINE CONDITION COVERPAGE CALL BACK MSG POLLING RETRIEVAL Note : “TX” means Transmit, “RX” means Receive. 11-4 : : : : 09/12/1996 19:45 BROTHER 4155554444 4155554445 RESULT COMMENT OK NG OK TX TX TX MFC 4550/6550MC/7550MC OP-US-5.0 PRINTING REPORTSAND LISTS Printing the All Dial List You can print a list of all stored One-Touch numbers and Speed-Dial numbers. ALL DIAL LIST TIME NAME FAX TEL : : : : 09/12/1996 15:25 BROTHER 4155554444 4155554445 ONE-TOUCH DIAL NUMBER FAX/TEL NUMBER DESTINATION GROUP *01 *02 *03 *04 *05 61-2018285881 234-5678 334-5566 FAX TEL FAX AUSTRIAN OFFICE ABC COMPANY HEAD OFFICE 14155551212 FAX NJ OFFICE Reports *24 @:CHAIN ALL DIAL LIST TIME NAME FAX TEL : : : : 09/12/1996 15:25 BROTHER 4155554444 4155554445 SPEED-DIAL NUMBER FAX/TEL NUMBER DESTINATION #01 #02@ #03 5892786 1234567 03-256-1121 F/T FAX BROWNE M. W. COMPANY TOKYO OFFICE #00 5555151 TEL MANCHESTER GROUP @:CHAIN (MFC 7550MC) 11-5 MFC 4550/6550MC/7550MC OP-US-5.0 PRINTING REPORTSAND LISTS Transmission Verification (Xmit) Report The Transmission Verification Report can be used as proof that you sent a fax. It lists the name or fax number of the receiving party, the time and date of transmission, and whether the transmission was successful. The factory default setting is OFF. OFF: The report will be printed automatically only if an error occurs during transmission. If the report says “Result: NG” then send all the pages again. If the report says “Result: Check readability of transmitted page(s) 02, 05” then send only pages 2 and 5 again. ON: A report will be printed automatically. It is important to read the result of each report to check that the transmission was successful. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE ENTER 1. Press Function. (The MFC 4550 will skip to Step 4.) 2. Wait for two seceonds. (Only for MFC6550MC/7550MC) 3. Press 1. (Only for MFC6550MC/7550MC) (Only for MFC 6550MC/ 7550MC) (Only for MFC 6550MC/ 7550MC) NO. SET 1.TEMP.SETTINGS 3.PRINT 5. Press 7. 7.XMIT XMIT SELECT 6. Press Z (left arrow) or X (right arrow) to choose the setting. Example: ON. XMIT 7. Press Set. 7.XMIT 11-6 & 1.FAX 2.PRINTER 4. Press 3. 8. Press Stop to exit. 15:25 REPORTS REPORT REPORT:OFF { } & SET REPORT:ON REPORT MFC 4550/6550MC/7550MC OP-US-5.0 PRINTING REPORTSAND LISTS TRANSMISSION VERIFICATION REPORT TIME NAME FAX TEL DATE,TIME FAX NO./NAME DURATION PAGE(S) RESULT MODE : : : : 09/12/1996 15:25 BROTHER 4155554444 4155554445 09/12 15:24 NJ OFFICE 00:00:45 01 COVERPAGE OK STANDARD Reports 11-7 MFC 4550/6550MC/7550MC OP-US-5.0 PRINTING REPORTSAND LISTS Memory Status List The MEMORY STATUS LIST will show you summary information and the amount of occupied memory for items stored in the memory such as Delayed Transmissions and Polled Waiting. You will see the combined total of stored fax messages for retrieval. The available memory is expressed as percentage of remaining memory. MEMORY STATUS LIST TIME NAME FAX TEL : : : : 09/12/1996 15:25 BROTHER 4155554444 4155554445 VOICE 01 INCOMING MESSAGE DATE S TIME S : 09/12/1996 10:15 02 INCOMING MESSAGE : 09/12/1996 14:20 01 MEMO : 09/12/1996 12:45 02 MEMO : 09/12/1996 13:15 Your fax machine has received 4 Voice messages. } OUTGOING MESSAGE 10% VOICE ALARM 12 SCHEDULES 10% < You set 12 scheduled appointment reminders. STORED FAXES FOR RETRIEVAL DATE STIME S RECEIVED FROM S # OF PAGES MESSAGE 01 : 09/12/1996 12:00 0528242787 01 MESSAGE 02 : 09/12/1996 14:42 5892786 03 (A) 10% (B) You received two FAX messages : (A) When the fax came in (B) Sending party’s number } MEMORY USED FOR FAX FEATURES TIMER TIME 1) 23:45 DESTINATION (BROADCAST) REDIAL WAITING 1) BROTHER BOSTON POLLING WAITING FAX FORWARD NUMBER : S # OF PAGES 01 10% 02 05% 02 12% 18005551234 } < This shows the Fax Forwarding number. MEMORY AVAILABLE FREE 43% (MEMORY STATUS LIST of MFC 7550MC) 11-8 This shows that you have three items in the fax's memory for timer, polling and redial transmissions. < This shows the amount of available memory. MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE THE COPY FUNCTION 12. HOW TO USE THE COPY FUNCTION Use the Copy key to make a single copy or multiple copies. When making copies, check that the text or image on the original document is not too close to the edge. Your MFC can not read anything closer than 4 mm (1/8 inch) from the edge. Original documents should be straight and not wrinkled or they may jam. Also, do not pull on the paper while copying is in progress or you may distort the image and damage your MFC. Make sure there is enough recording paper in the MFC. And when making multiple copies, do not let the paper tray become overstacked. Remove copies from the paper tray. (For MFC 4550) Set the resolution to either PHOTO, FINE or S.FINE. If you select STANDARD, the resolution will change automatically to S.FINE. However, when you make a single copy and select S.FINE, the resolution may change automatically to FINE in case memory is used for memory transmission. Making a Single Copy KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE FAX: SCAN NO. & READY START COPY: PRESS SCAN READY 2. Press Copy. NO.OF COPIES:01 ONLINE ENTER & ONLINE 3. Press Copy or just wait for 5 seconds COPY COPY KEY COPYING ONLINE COPYING ONLINE P.01 COPYING ONLINE P.02 12-1 Copy 1. Insert the documents face down into the feeder. 15:25 MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE THE COPY FUNCTION Making Multiple Copies There are two ways to make multiple copies on your fax machine. The first is the stacking method, this will make “n” copies of page one, “n” copies of page two, and so on. These will all be stacked on top of each other. The second method is the sorting or collating method (Only for MFC 6550MC/7550MC). This is when the fax machine scans the entire document and then makes 1 copy of page 1, 2, 3, 4 in order. Then makes a second copy of 1, 2, 3, 4 until a total of n copies has been made. A A B A A B B B (Stacking) (Sorting) (Only for MFC 6550MC/7550MC) Stacking Multiple Copies KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents face down into the feeder. FAX: SCAN 15:25 NO. & READY COPY: PRESS SCAN READY START 2. Press Copy. NO.OF COPIES:01 ONLINE ENTER & ONLINE 3. Enter two digits for the number of copies you want using the number keys (Max. 99copies). Example: 05. 4. Press Copy or just wait 5 seconds. 5. The machine will begin copying. 12-2 COPY COPY KEY NO.OF COPIES:05 ONLINE COPY STACK ONLINE COPY STACK ONLINE P.01 MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE THE COPY FUNCTION FOR YOUR INFORMATION What to Do When You Get a MEMORY FULL Message while Making Copies When you are making copies, if the memory becomes full and the display shows PRESS STOP KEY, then press Stop to abort the job. In this case, you can make only a single copy that is not reduced or enlarged. NOTE: If you purchase the optional 1 or 2MB of memory for your MFC 4550, the copy function will include an additional step that allow you to sort multiple copies. Sorting Multiple Copies (Only for MFC 6550MC/7550MC) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents. FAX: SCAN 15:25 NO. & READY COPY: PRESS SCAN READY START 2. Press Sort. COPY SORT COPIES:01 ONLINE COPY KEY 3. Enter two digits for the number of copies you want, using the number keys (Max. 99copies). Example: 05. SORT COPIES:05 ONLINE 4. Press Copy. COPY SORT ONLINE 5. The machine will begin copying. COPY SORT ONLINE P.01 NOTE:1. When making Multiple Copies, do not let the receiving tray overstacked. Remove copied paper from receiving tray frequently. 2. When making Multiple Copies, make sure there is enough recording paper in the machine. 3. Original documents should be straight, non wrinkled, to be correctly fed. Otherwise the documents may occasionally jam. 12-3 Copy ENTER & ONLINE MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE THE COPY FUNCTION FOR YOUR INFORMATION What to Do When You Get a MEMORY FULL Message while Sorting Multiple Copies (Only for MFC 6550MC/7550MC) When you are using the sorting method, if the memory becomes full when scanning page one and the display shows PRESS STOP KEY, then press Stop to abort the job. If the memory becomes full on page 2 or more of a multiple page document, you will be prompted to press Start to send the portion already scanned, or to press Stop to abort the job. Reducing and Enlarging Copies Use this function to make reduced or enlarged copies of a document. Select Auto Reduction (AUTO) if you want to reduce the size of the original, regardless of its size, to the size of the recording paper. To enlarge or reduce a document, select one of the enlargement/reduction ratios: 200%, 150%, 125%, 120%, 93%, 87%, 75% or 50%. If you want to reproduce the same size, select 100%. When enlarging,any portion that extends outside the edge of the printing paper will becutoff. (For MFC 4550) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents face down into the feeder. FAX: SCAN 15:25 NO. & READY START COPY: PRESS SCAN READY 2. Press Reduce or Enlarge. Example: Reduce REDUCE:AUTO ONLINE SELECT {} ONLINE 3. Press Z (left arrow) or X (right arrow) to choose the setting. -If you want Auto Reduction, select AUTO or the reduction or enlargement ratio. Example: 93% 4. Press Copy. REDUCE: ONLINE & COPY 93% NO.OF COPIES:01 ONLINE ENTER & ONLINE 12-4 COPY COPY KEY MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE THE COPY FUNCTION 5. Enter two digits for the number of copies you want, using the number keys (Max. 99copies). Example: 05 NO.OF COPIES:05 ONLINE 6. Press Copy or just wait for 5 seconds. COPY STACK ONLINE 7. The machine will begin copying. COPY STACK ONLINE P.01 (For MFC 6550MC/7550MC) KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents face down into the feeder. FAX: SCAN 15:25 NO. & READY START COPY: PRESS SCAN READY 2. Press Enlarge/Reduce. COPY ELG/RDC:AUTO ONLINE SELECT {} ONLINE & COPY Copy 3. Press Z (left arrow) or X (right arrow) to choose the setting. -If you want Auto Reduction, select AUTO or the reduction or enlargement ratio. Example: 93% ELG/RDC: ONLINE 4. Press Copy. NO.OF COPIES:01 ONLINE ENTER & ONLINE 93% COPY KEY 5. Enter two digits for the number of copies you want, using the number keys (Max. 99copies). Example: 05 NO.OF COPIES:05 ONLINE 6. Press Copy or just wait for 5 seconds. COPY STACK ONLINE 7. The machine will begin copying. COPY STACK ONLINE P.01 12-5 MFC 4550/6550MC/7550MC OP-US-5.0 HOW TO USE THE COPY FUNCTION Copying a Photograph You can copy a photograph by pressing Photo, without pressing the Resolution. KEYSTOPRESS THE DISPLAY WILL SHOW: 09/12/1996 ONLINE 1. Insert the documents. FAX: SCAN 15:25 NO. & READY START COPY: PRESS SCAN READY 2. Press Photo. COPY NO.OF COPIES:01 ONLINE ENTER & ONLINE COPY KEY 3. Enter two digits for the number of copies you want, using the number keys (Max.99 copies). Example: 05. NO.OF COPIES:05 ONLINE 4. Press Copy or just wait 5 seconds. QUALITY:HIGH ONLINE SELECT{ ONLINE } & 5. Press Z (left arrow) or X (right arrow) to select a quality of HIGH or LOW. (Only for MFC 6550MC/7550MC) QUALITY:LOW ONLINE 6. Press Copy or just wait 5 seconds. COPY STACK ONLINE 7 The machine will begin copying. COPY STACK ONLINE 12-6 COPY P.01 MFC 4550/6550MC/7550MC OP-US-5.0 REPLACING TONER CARTRIDGE AND DRUM UNIT 13. REPLACING TONER CARTRIGE AND DRUM UNIT Toner Empty Indicator When the toner cartridge is running low, the display will show CHANGE TONER and the Toner Empty LED on the control panel will flash on and off to indicate the toner islow. Toner Empty LED Display MFC 7550MC Fine Photo S.Fine Fax Voice status status status Set Hook 1 Function Clear Tel-index Resolution A BC DE F 01 02 03 2 3 13 14 15 Fax SIX F/ T FAX Mode On/Off Line PRINTER Coverpage Photo COPIER IN ONE SCANNER PC FAX Super Q.Scan MESSAGE CENTER Help L Speaker Record Erase H Play The Toner Empty LED will light and the display will show CHANGE TONER and TONER EMPTY alternately to indicate that the toner is empty. Once this indication appears, your machine will not resume printing until you have installed a new toner cartridge. Replacing the Toner Cartridge The machine can print approximately 2,200 pages with one toner cartridge. When the toner cartridge is running low, the display shows CHANGE TONER. The MFC is supplied with a starter toner cartridge that must be replaced after 1,000 pages. 13-1 Maintenance NOTE: • Actual page count will vary depending on your average document type. (i.e.:standardletter,detailedgraphics,etc.) • It is recommended that you always keep a new toner cartridge ready for use for when you see the toner low warning. • Discard the used toner cartridge according to local regulations. If you are not sure of them, consult with Brother Customer Service. Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge. When discarding used toner cartridges, keep them separate from domestic garbage. • It is recommended that you clean the machine when you replace the toner cartridge. MFC 4550/6550MC/7550MC OP-US-5.0 REPLACING TONER CARTRIDGE AND DRUM UNIT Follow these steps to replace the toner cartridge: 1) Wire extension Multipurpose sheet feeder 1) Turn off the power switch and unplug the power cord. I : ON O : OFF 2) Top cover 2) Open the top cover. To remove the drum unit, hold each side of the drum by its handles and gently lift the drum forward toward you. NOTE • Make sure the top cover is completelyopen,byliftingituntil the latch clicks into place. • We recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. Drum unit WARNING Just after you have used the machine, some internal parts of the machine will be extremely HOT! So, never touch the shaded partsshownintheleftillustration. Handles Hot! 13-2 ▲ Inside the machine MFC 4550/6550MC/7550MC OP-US-5.0 REPLACING TONER CARTRIDGE AND DRUM UNIT 3) Toner cartridge 3) Gently turn the lever on the toner cartridgeforwarduntilitstops.The toner cartridge can not be removed unless the shutter is completely closed,byturningtheleverfullyto thefront. Drum unit 4) Remove the old toner cartridge from the drum unit by gently pullingitout. 4) WARNING Handle the toner cartridge carefully.Iftonerscattersonyour hands or clothes, immediately wipe it off or wash it with cold water. 5) Aluminum bag Old toner cartridge WARNING • Wait to unpack the toner cartridge until immediately before you install it into the machine. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. • You can use only a genuine Brother toner cartridge (TN-5000PF series) which is specially formulated to ensure top print quality. Using another brand of toner cartridge could void your machine’s warranty. 13-3 Maintenance New toner cartridge 5) Unpack the new toner cartridge. Place the used toner cartridge into the aluminum bag and discard it according to local regulations. MFC 4550/6550MC/7550MC OP-US-5.0 REPLACING TONER CARTRIDGE AND DRUM UNIT 6) Toner cartridge 6) Gently rock the toner cartridge from side to side five or six times. 7) Slide the new toner cartridge into the opening on the right hand side of the drum unit. To ensure that the toner cartridge and the drum unit fit together correctly, make sure that the toner cartridge guide bar is exactly aligned with the guide slot in the drum unit. 7) Drum unit 8) 9) 13-4 8) Gently turn the lever on the toner cartridge backward until it stops. 9) Reinstall the drum unit into the machine and close the top cover. Then, turn on the power switch or plug in the power cord. MFC 4550/6550MC/7550MC OP-US-5.0 REPLACING TONER CARTRIDGE AND DRUM UNIT Replacing the Drum Unit The machine uses a drum unit to create the print images on paper. If the display shows CHANGE DRUM, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one. Even if the display shows CHANGE DRUM, you may be able to continue to print without replacing the drum unit for a while. If there is a noticeable deterioration in the output print quality even before CHANGE DRUM is shown, then the drum unit should be replaced. WARNING • When removing the drum unit, handle carefully because it contains toner. • You should clean the machine when you replace the drum unit. See page 14-1~3. NOTE: The drum unit is a consumable, and it is necessary to replace it periodically. The drum unit is rated at approximately 20,000 pages. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner that you use and the number of pages per print job, etc... The drum life is estimated at approximately 20,000 pages at 20 page per job and 8,000 pages at 1 page per job. The actual number of pages your drum will print may be significantly less than these estimates. Because we have no control over the many factors that determine the actual drum life, we can not guarantee a minimum number of pages that will be printed by your drum. For best performance, use only genuine toner, and the product should be used only in a clean, dust-free environment with adequate ventilation. Follow these steps to replace the drum unit: 2) Open the top cover. 3) Top cover Drum unit 3) Remove the old drum unit. (See page 13-2.) WARNING Just after you have used the machine, some internal parts of the machine are extremely HOT! So please be careful. (See page 14-2.) 13-5 Maintenance 1) Turn off the power switch or unplug the power cord. MFC 4550/6550MC/7550MC OP-US-5.0 REPLACING TONER CARTRIDGE AND DRUM UNIT 4) Toner cartridge 4) Remove the toner cartridge from the drum unit and keep it in a safe place. For more information, see “Replacing the Toner Cartridge” on page 13-1~4. Drum unit NOTE: • Discard the used drum unit according to local regulations. If you are not sure of them, consult with Brother Customer Service. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. When discarding used drum units, keep them separated from domestic garbage. • We recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. 5) New drum unit Old drum unit 13-6 5) Wait to unpack the new drum unit untilimmediatelybeforeinstalling it. Place the old drum unit into the aluminum bag and discard it according to local regulations. MFC 4550/6550MC/7550MC OP-US-5.0 REPLACING TONER CARTRIDGE AND DRUM UNIT 6) Gently rock the new drum unit side to side five or six times. 6) WARNING • Do not remove the starter sheet. Do NOT remove starter sheet NO! • Wait to unpack the drum unit immediately before installing it into the machine. If an unpacked drum unit is subjected to excessivedirectsunlightorroom light, the unit may be damaged. • Handle the toner cartridge and the drum unit carefully because it contains toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water. 7) Reinstall the toner cartridge into the new drum unit. For more information, see “Replacing the Toner Cartridge” on page 13-1~4. 8) Holding the new drum unit by its handles, install it. Close the top cover. 8) Starter sheet 13-7 Maintenance 9) Turn on the power switch or plug in the power cord. The machine automaticallywillejectthestarter sheet. 9) MFC 4550/6550MC/7550MC OP-US-5.0 REGULAR MAINTENANCE 14. REGULAR MAINTENANCE Regular Maintenance You can keep your machine in optimum condition by cleaning it on a regular basis. It is a good idea to replace the toner cartridge and the drum unit during this routine. Avoid using thinners or other organic solvents to clean the machine and do not use water. Follow the steps below: 1. Unplug the telephone line and then the power cord. When you reconnect these lines later, make sure to connect the power cord first, then the telephone line. 2. Wipe dirt off the machine using a slightly damp clean cloth. 3. Clean the white plate and the glass cover. Moisten a small piece of clean soft, lint-free cloth with isopropyl alcohol and carefully remove dirt from the glass cover and the white plate of the scanner. * Do not use isopropyl alcohol to remove dirt from the control panel. It may cause a crack on the panel. 4. Wipe the gears and electric terminals with isopropyl alcohol on a cotton swab. Gently wipe the scanner window and the toner sensor with a clean soft dry cloth. Control panel White plate Control panel Open the control panel. 14-1 Glass cover MFC 4550/6550MC/7550MC OP-US-5.0 REGULAR MAINTENANCE WARNING • Do not use isopropyl alcohol to clean the scanner window or the toner sensor. • Do not touch the scanner window with your finger. • Handle the drum unit carefully as it contains toner. If toner scatters and your hands or cloths get dirty, immediately wipe or wash it off with cold water . Toner sensor Gears Gears Electric terminal Scanner window ▲ Inside the machine Shaded parts are HOT! Cleaning the Drum Unit NOTE: We recommend you place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. 1. Turn the drum unit upside down carefully. 14-2 Maintenance WARNING Just after you have used the machine, some internal parts of the machine are extremely Hot! When you open the top cover of the machine, never touch the shaded parts shown in the diagram to the left. MFC 4550/6550MC/7550MC OP-US-5.0 REGULAR MAINTENANCE 2. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. Home Position (▲) Tab Corona wire 3. Return the tab to the home position (▲ mark position) before reinstalling the drum unit. CAUSION If you do not position the tab at the home position, printed pages may have verticalstripes. 4. Install the drum unit into the MFC. See the section “Replacing the Drum Unit” on page 13-5~7. 5. Close the top cover. 6. Plug in the power cord and turn on the power switch. Packing and Shipping the Machine Whenever you transport the MFC, use the packing materials that came with your machine. Also, follow the steps below to pack the MFC or the machine may be damaged, which will void the MFC’s warranty. 1. Turn off the power switch and unplug the MFC from the AC outlet. 2. Open the top cover. 3. Remove the drum unit assembly. To remove the drum unit, please refer to the previous section (See page 13-5~7.) 14-3 MFC 4550/6550MC/7550MC OP-US-5.0 REGULAR MAINTENANCE NOTE: Remove the drum unit and toner cartridge. Leave the toner cartridge installed in the drum unit. Top cover Drum unit 4. Place the drum unit and toner cartridge assembly into the zip lock bag and seal the bag completely. Zip lock bag Drum unit Toner cartridge 5. Close the top cover. Remove the wire extension, document tray, dust cover, paper tray and handset and pack them. 6. Wrap the machine in the plastic bag and place it in the original carton box with the original packing material. Maintenance 14-4 MFC 4550/6550MC/7550MC OP-US-5.0 REGULAR MAINTENANCE 7. Place any documents (manual and your documentation explaining the reason for shipping the machine) and the drum unit and toner cartridge assembly into the carton box as shown below. 8. Close the carton box and tape it shut. 14-5 MFC 4550/6550MC/7550MC OP-US-5.0 REGULAR MAINTENANCE Paper Jams Your machine will sound an alarm if the document jams while going through the feeder or if the recording paper becomes stuck. The display will show DOCUMENT JAM or PRINTER JAM. Fixing a Document Jam 1. Open the front control panel. 2. Remove the jammed documents. 3. Close the control panel. 4. Press Stop. Fixing a Recording Paper Jam Before you can clear a paper jam error, you must find out where the paper is stuck. Use the diagram below to help locate the position of the paper. Paper Top cover Multipurpose sheet feeder Maintenance Drum unit 14-6 MFC 4550/6550MC/7550MC OP-US-5.0 REGULAR MAINTENANCE WARNING • Do not force the jammed paper from the paper tray because you may damage the machine and cause toner to scatter on the next printed panels. • After you have used the machine, some internal parts of the machine are extremely HOT! When you open the top cover of the machine, never touch the shaded parts shown in the following diagram. HOT! ▲ Inside the machine 1. Clearing a Paper Jam in the Multipurpose Sheet Feeder. If a paper jam has occurred inside the multipurpose sheet feeder, open the multipurpose sheet feeder to pull the jammed paper upward out of the feeder; then close the multipurpose sheet feeder. Also, open the top cover and check that a torn piece of paper does not remain inside the MFC (see the next section.) Multipurpose sheet feeder 14-7 MFC 4550/6550MC/7550MC OP-US-5.0 REGULAR MAINTENANCE 2. Clearing a Paper Jam near the Drum Unit. If a paper jam has occurred near the drum unit, open the top cover, and remove the drum unit. Then, pull the jammed paper upward and out of the MFC. Reinstall the drum unit and close the top cover. Top cover Drum unit 3. Clearing a Paper Jam in the Fuser Unit. If a paper jam has occurred in the fuser unit, open the top cover and remove the drum unit.Then, pull the jammed paper out of the fuser. Reinstall the drum unit and close the top cover. Maintenance 14-8 MFC 4550/6550MC/7550MC OP-US-5.0 OPTIONAL ACCESSORIES 15. OPTIONAL ACCESSORIES Connecting the Serial Interface Board (RS100M)(Only for MFC 6550MC/7550MC) To connect your MFC to a DOS computer or to an Apple Macintosh computer, you must first install the optional serial interface board (RS100M). When you have installed a serial interface board, you can share the MFC with two computers, using both the parallel and the serial interface ports. Automatic interface selection is a standard feature when using the serial interface board. Installing the Serial Interface Board into Your MFC 1. Unplug the power cord from the AC outlet and disconnect the parallel interfacecable. LIN E EXT . Warning Be sure to unplug the power cord before installing or removing the serial interface board. 2. Unscrew the three screws securing the rear plate of the main controller board and pull out the main controllerboard. LIN E EXT . Screw Main controller board Warning Do not touch the surface of the main controller board. 15-1 MFC 4550/6550MC/7550MC OP-US-5.0 OPTIONAL ACCESSORIES 3. Unscrew the two screws and remove the option slot cover plate and keep it in a safe place. Option slot cover plate LIN E EXT . Screw 4. Toinstalltheserialinterfaceboard onto the main controller board, plug theboardserialinterfaceboardinto the upper left connectors on the main controller board. Serial interface board Screw LIN E EXT . 5. Secure the serial interface board with the two screws. Connector Main controller board Warning • Hold the edge of the serial interface board. Do not touch the surface of the board. • Make sure the serial interface board is securely seated on the main controller board. LIN E EXT . Screw 7. Secure the main controller board with the three screws. Main controller board 15-2 Maintenance 6. Reinstall the main controller board in the MFC by sliding it into the guiderails. MFC 4550/6550MC/7550MC OP-US-5.0 OPTIONAL ACCESSORIES Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface 1. Make sure the MFC is in the offline mode. 2. Select the serial interface port matches your computer: • For Apple Macintosh computers, select the RS-422A (Apple) port by keeping the slide switch to the left (factory setting is RS-422A). • For IBM compatible computers with Windows® or PCs that operate with DOS, move the slide switch to the right (RS-232C). RS-422A (Apple) RS-232C (IBM) Slide switch Setting the Serial Interface Parameters (Only for MFC 6550MC/7550MC) Set the parameters to match your computer as follows: • Never change the RS-422A parameters for Apple Macintosh computers. The RS-422A parameters have been set correctly at the factory for Apple Macintosh computers, so you do not have to change the setting. You may skip this section. If you change parameters for the RS-232C serial interface and then switch back to RS-422A for Apple Macintosh computers, be sure to restore the parameters to the factory setting. • Set the RS-232C parameters to match your IBM compatible computer. You can set serial settings in several different places, within your DOS application, within the Windows® Printer Icon (for Windows® application software only), or within your AUTOEXEC.BAT file using MODE commands. For information on setting serial interface parameters, see the user’s guide for your computer or software. 15-3 MFC 4550/6550MC/7550MC OP-US-5.0 OPTIONAL ACCESSORIES Ifnecessary,settheserialinterfaceparametersasfollows: 1. Make sure the printer is in offline. 2. To set the serial interface parameters of the dual inline package (DIP) switch, move the selectors up (ON) or down (OFF). ON 12 3 4 5 6 78 Table 1: Serial Interface Parameters Settings Selector 1 2 3 4 5 6 7 8 Parameters Baud Rate Baud Rate Data Length Stop Bit Parity Parity Protocol Robust Xon On (up) Off (down) — See Table 2. — — See Table 2. — 7bits 8 bits 2bits 1 bit — See Table 3. — — See Table 3. — Xon/Xoff + DTR DTR only On Off Table 2: Baud Rate Settings Selector 1 Off On Off On Selector 2 Off Off On On For RS-422A 57600 9600 1200 19200 For RS-232C 9600 4800 1200 19200 Table 3: Parity Settings Selector 1 On On Off Selector 2 On Off — Parity Odd Even None 15-4 Maintenance • The factory settings are indicated in bold print. • If the robust Xon setting is turned on with selector 8, the printer sends Xon signals at one second intervals to the connected computer until it receives data. It is effective only if selector 7 is set to the On position for the Xon/Xoff plus DTR setting. MFC 4550/6550MC/7550MC OP-US-5.0 OPTIONAL ACCESSORIES Connecting the Serial Interface Cable To connect your MFC to your computer, you must use a serial interface cable with an 8-pin, DIN-type connector. See your dealer to purchase a serial interface cable: • If you are a Macintosh user, you can easily find the necessary cable at a local computer store. Look for Apple serial cables labeled “Macintosh to ImageWriter™” or “Macintosh to Personal LaserWriter™ 300”. Do not purchase a serial cable labeled “Straight-thru” or “Local-Talk.” • If you are a PC user, you must purchase a special serial cable from your dealer. If you have a 9-pin connector on your computer, look for a cable labeled “IBM AT to ImageWriter II”. If you have a 25-pin connector, look for a cable labeled “DB25 to ImageWriter II.” These cables most likely can be found in the Apple Macintosh section of your computer dealer’s store. For more information about the interface specification, consult with your dealer. NOTE: The MFC can be connected to a parallel and a serial interface cable at the same time. The auto interface selection function allows you to share the MFC with two computers. To do this, first connect the parallel interface cable and then connect the serial interface cable. Connect the serial interface cable as follows: 1. Make sure the power switch is turned off. Warning Unplug the power cord before connecting or disconnecting the interface cables or you may damage the MFC. 2. Insert and secure the serial interface connector into the serial interface port of your MFC. 3. Insert and secure the serial interface connector into the serial interface port of your computer. 4. Turn on the power switch. 15-5 MFC 4550/6550MC/7550MC OP-US-5.0 OPTIONAL ACCESSORIES Memory Board The memory board is installed on the main controller board inside the machine. When you add the optional memory board, it increases the performance modes for both fax and printer operations. Optional Memory for the Printer & Fax Operations The MFC can recognize 1MB (ME1000) or 2MB (ME2000) of Optional Memory. Be careful to purchase the appropriate memory board for your needs. <For the Printer> Additional memory is useful and may be necessary if you want to download many different fonts (Only for MFC 6550MC/7550MC) or want to print a very complex document. <For the Fax> Additional memory is available and will expand the memory used for sending and receivingfaxes. Model Name MFC 4550 200 KB (20 Pages) Optional Memory Total 1 MB (0.3 MB for Fax) or 2 MB (0.8 MB for Fax) 0.5 MB (50 Pages) or 1 MB (100 Pages) 1 MB (0.4 MB for Fax/ICM) 0.7 MB (70 Pages)(30 Minutes) or or 2 MB (0.9 MB for Fax/ICM) 1.2 MB (120 Pages)(50 Minutes) MFC 7550MC 700 KB (70 Pages) (30 Minutes) 1 MB (0.5 MB for Fax/ICM) 1.2 MB (120 Pages)(50 Minutes) or or 2 MB (1 MB for Fax/ICM) 1.7 MB (170 Pages)(70 Minutes) * Brother chart standard resolution MMR coding method. <For the Copier> (Only for MFC 4550) Additional memory will allow you to sort multiple copies (Max. 60 pages). 15-6 Maintenance MFC 6550MC 300 KB (30 Pages) (15 Minutes) MFC 4550/6550MC/7550MC OP-US-5.0 OPTIONAL ACCESSORIES Installing the Optional Memory Board 1. Unplug the power cord from the AC outlet and disconnect the interface cable. LIN E EXT . Warning Unplug the power cord before installing (or removing) the memory board. 2. Unscrew the three screws securing the main controller board plate and pull out the board. LIN E EXT . Screw Main controller board Warning Do not touch the surface of the main controller board. 3. To install the memory board onto the main controller board, use the attached spacer and plug it into the lower right connectors of the main controllerboard. Memory board Spacer LIN E EXT . Main controller board 15-7 MFC 4550/6550MC/7550MC OP-US-5.0 OPTIONAL ACCESSORIES Warning • Hold the edge of the memory board. Do not touch the surface of the board. • Make sure the memory board is securely seated in the main controller board. 4. Reinstall the main controller board in the MFC by sliding it into guide rails. 5. Secure the main controller board with the three screws. LIN E EXT . Screw Main controller board 6. Reconnect the interface cable. 7. Plug the power cord into the AC outlet. Maintenance 15-8 MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES 16. TROUBLESHOOTING PROCEDURES BROTHER CUSTOMER SERVICE HAS INSTALLED AN EASY TO USE FAX-BACKSM SYSTEM SO YOU CAN GET INSTANT ANSWERS TO COMMON TECHNICAL QUESTIONS AND PRODUCT INFORMATION FOR ALL BROTHER PRODUCTS. THIS SYSTEM IS AVAILABLE 24 HOURS A DAY 7 DAYS A WEEK. YOU CAN USE THE SYSTEM TO SEND FAXES TO ANY FAX MACHINE, NOT JUST THE ONE FROM WHICH YOU ARE CALLING. PLEASE CALL 1-800-521-2846 AND FOLLOW THE VOICE PROMPTS TO RECEIVE FAXED INSTRUCTIONS ON HOW TO USE THE SYSTEM AND FOR YOUR INDEX OF FAX-BACK SUBJECTS. (IN THE USA Only) If additional help is needed, please contact the following Customer Service numbers: U.S.A. 1-800-284-4FAX (4329) (Voice) 1-908-271-1937 (Fax) Canada 1-800-853-6660 (Voice) (Calling from within Canada 8:00 A.M. - 8:00 P.M. E.S.T.) 1-514-685-6464 (Voice) (Calling from within Montreeal) For products and Service information you may also contact us via the Brother Bulletin Board and the Internet: BBS U.S.A. 1-714-859-2610 Canada 1-514-685-2040 Internet http://www. brother. com Accessory Orders: If you have a Visa, Master Card or Discover credit card, you can order accessories for your MFC directly from Brother: U.S.A. 1-888-879-3232 (Voice) 1-800-947-1445 Canada 1-800-668-2768 (Fax) 16-1 MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES Error Messages Occasionally, you may have a problem with your MFC or telephone line. If this happens, your MFC usually identifies the problem and displays an error message. Refer to the following list when you see an error message on the display. Error messages are listed below in alphabetical order. B C This means an overflow of the input data buffer. Press FF/Cont. Data that overflowed the buffer will not be printed. Check the communication parameter settings such as handshake protocol on both your computer and MFC. Iftheerroroccursagain,theinterfacehardware may be damaged, so consult with your dealer. BUFFER ERROR CHANGE DRUM You can clear a print quality problem by replacing the drum unit with a new one if the display shows CHANGE DRUM. The drum unit is at the end of its life. CHANGE TONER If the display shows CHANGE TONER and at the same time the Toner Empty LED on the control panel flashes on and off, you can still print. But the toner is depleted and it is telling you that the toner will soon run out. Order a new toner cartridge now. CHANGE TONER The toner is used up and printing is not possible. Replace the toner cartridge with a new one. (See page 13-1~4) EMPTY CHECK PAPER CHECK PAPER The machine is out of paper or the paper is not properly loaded in the multipurpose sheet feeder. Refill the paper or remove the paper and load it again. SIZE Your Recording Paper Size setting may not be set correctly for the recording paper you are using (see page 6-7). When you see this error, the reduction ratio automatically will be changed to AUTO if you have used a fixed reduction ratio (see page 6-8~9). 16-2 Maintenance TONER MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES A poor quality phone line caused a communications error. Try the call again. COMM.ERROR CONNECTION COOLING PLEASE COVER D L 16-3 FAIL DOWN WAIT OPEN You requested the polling function even though the machine you called does not have the pollingfeature. When the temperature of the drum unit or toner cartridge becomes too hot, the MFC will pause its current print job and go into cooling down mode. During the cooling down mode you will hear the cooling fan running while the display on the MFC shows COOLING DOWN and PLEASE WAIT. You must wait and allow the MFC to resume printing when it is ready. The top cover or multipurpose sheet feeder cover was not completely closed. Please check each of them. DISCONNECTED The telephone line was disconnected by the other party during the communication. Try calling the other party to see what happened. DOCUMENT JAM Your documents were not inserted properly, or the documents were not fed properly, or the documents were too long. Open the control panel and remove the documents. (See page 14-6~8) Then close the control panel, press Stop and insert the documents again, adjusting the guides on either side of the document, and try sending the fax again. Original documents should be straight, nonwrinkled, to be correctly fed. Otherwise, the documents may occasionally jam. DOWNLOAD FULL LINE ERROR The download buffer is full. Press FF/Cont. Printing will resume (the downloading is cancelled). The command that caused this message will be ignored. (Only for MFC 6550MC/7550MC) There is a communications error. If you are using a serial interface, check baud rate, parity, etc. If you are using a parallel interface, check the cable connections. MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES M MACHINE PRESS STOP MEMORY N NO NOT P Turn off the power. Then contact the Customer Service number listed on page 16-1. KEY FULL REGISTERED PRINT OVERRUN JAM CARTRIDGE • Press the FF/Cont switch to print the data remaining in the MFC. • If you have installed the Windows® driver, try again after setting the True Type mode to “Print as Graphics” in the PRINT menu of your application software. • Expand the printer memory with the optional memory board. (ME1000 or ME2000) • Reduce the print resolution or reduce the complexity of your document. The number you called does not answer or is busy. Or, you may have reached a number that is not connected to a fax machine. Check the number and try again. The One-Touch key or Speed-Dial number you pressed has no number assigned to it. You will have to program a phone number. (See page 3-6~8) • Press the FF/Cont switch to print the data remaining in the printer memory. • If you have installed the Windows® printer driver, try again after setting the TrueType mode to ‘Print as Graphics’ in the PRINT menu of your application software. • If this does not clear the error, reduce the complexity of your document or reduce the printresolution. The recording paper is stuck in the printing area. Remove the jammed paper. (See page 14-8.) Atonercartridgeisnotinstalled.Reinstallthe tonercartridge. 16-4 Maintenance SET XX RESPONSE/BUSY PRINTER S ERROR MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES Other Problems When the Receiving Party Says the Picture is Not Clear Sometimes the resolution mode you chose when you sent your fax may not have been appropriate. Send the fax again, but try using the FINE or SUPERFINE mode. Also, your machine’s scanner may be dirty, so try cleaning it. (See page 14-1) When the Receiving Party Says Vertical Streaks Appear on the Faxes They Receive: Your machine’s scanner may be dirty or the receiving party’s printer head may be dirty. Clean your scanner, (See page 14-1) and make a copy to check if the problem was caused by your machine. Vertical Streaks Appear on the Faxes You Receive Sometimes you may see vertical streaks on the faxes you receive. Either your machine’s primary corona wire for printing may be dirty, or the sending party’s fax scanner may be dirty. Clean your primary corona wire. (See page 14-3) Make a copy to see if the vertical streaks are still there. Vertical Streaks Appear in Copies Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both. (See page 14-1~3) If the Printed Pages are Still Blurred at the Center or Either Edge as Below First, make sure that the printer is placed on a flat, horizontal surface. If the problem still occurs, remove the drum unit with the toner cartridge installed. Hold the unit horizontally with both hands and tap it firmly against a flat surface 3 or 4 times. Reinstall the drum/toner unit and try printing again. If the print quality is acceptable, you may continue using this drum unit. If the print quality is not acceptable replace the drum unit. If streaks still occur, please contact Brother Customer Service or your local Authorized Service Center for further assistance. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. One thing I can tell you is you go to be free. Come together right now, over me. Here come Pat-top ,he come. 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Here come Flat-top ,he come. One thing I can tell you is you go Horizontal Streaks You may get a fax with horizontal streaks or with missing lines. Usually this is caused by a poor telephone connection. Ask the other party to send the fax again. Poor Printing Quality If the printing quality is not at an acceptable level, please replace your drum unit with a new one. 16-5 MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES The Print is too Light or too Dark The print density dial is located in the corner under the top cover. (Remove the drum unit.) You can use it to adjust print density by increasing or decreasing the Print Density function setting you chose. Print density dial The print may become darker or lighter as conditions change (such as changing the toner cartridge and drum unit or if the machine has become overheated from heavy use). Use a straight blade screwdriver to turn the print density dial clockwise for darker print and counterclockwise for lighter print. The dial has been set to the middle position. Make five or six copies to bring the toner up to the level of the new setting. Iftheprintisstilltoolight,checktoseeiftheTonerSavefeatureisON(seepage 6-11). Received Faxes Appear as Split or Blank Pages: If the received data is divided and printed on 2 pages or if you get an additional blank page, your recording size may not be set correctly for the recording paper you are using (see page 6-7). If you are using the fixed reduction feature, check to see if the reduction ratio is suitable for the real recording paper (see page 6-8~9). Cover Page Comment Always Prints “Please Call”: The Cover Page report is only a sample of the format and always prints “Please Call”. The comment you programmed will be generated at the receiving machine. MFC Does Not Answer When Called: Make sure the MFC is not in Manual mode (Fax and F/T lights out). Check it is in the correct receiving mode for your setup (either Fax, F/T or TAD). Check for a dial tone. If possible, call your MFC to hear what is happening. No Dial Tone on the Handset: Press Hook. If there is no dial tone, check telephone line connections at MFC and wall jack. You can connect a regular telephone into the wall jack to see if the phone line is working. 16-6 Maintenance When Dialing Doesn’t Work... You may have the wrong dialing mode. Change the TONE/PULSE setting. (See page 3-1.) You should check all the telephone line connections (such as to the handset and to the wall jack). Check also that the power cord is connected and the power switch is turned on. (See page 2-6 of Setup Manual for Fax, Printer, Copier.) Check by pressing Hook to see if you hear a dial tone. Also try dialing by first pressing Hook or lifting the handset. Wait until you hear the fax tones and then press Start. MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES Problem using the HP Pavilion PC and the “HP DEMO” screen saver If you select the “HP Demo” screen saver on your HP Pavilion PC after you have installed the Multi-Function Link Pro software, the System.ini file is overwritten and you can not use the Brother MFC to print, scan or for Remote Setup. If you have used the HP Demo screen saver already, you must edit the System.ini file asfollows: [boot] ;comm.drv=comm115.drv comm.drv=brmfcomm.drv [386Enh] DEVICE=Bi-Di.386 If you do not want to edit the System.ini file, please change the screen saver to another one and Re-install Multi-Function Link Pro again. Bi-Directional Parallel Ports (nibble and byte modes) (Only for MFC 6550MC/ 7550MC): The MFC 6550MC/7550MC supports both nibble (AT) and byte (Bi-Directional) mode parallel ports. If your PC supports byte mode, scanning and fax reception will be at a faster speed. To verify or change the parallel port mode, please check your system BIOS in the CMOS Setup or contact your computer manufacturer for assistance. NOTE: Some older PC models support only nibble mode. Generally, newer models support both nibble and byte modes. MFC Connect Failure or Bi-Directional Communication Error Recently, some printers have included a function to show the printer status on the PC display. Such printers use the bi-directional communication parallel port between the printer and the PC. Our MFC 6550MC/7550MC series also has a bidirectional parallel port function. Since Windows 3.xx does not support bi-directional communication on the parallel port, each peripheral vendor has developed and supplies their own bi-directional device driver which will be installed into Windows 3.xx. If you install two or more different bi-directional device drivers into Windows, they might conflict with each other and cause some problems. Please make sure you have installed the MFC 6550MC/7550MC series driver by executing SETUP.EXE from your disk drive, as instructed on the Disk 1 label. The bi-directional communication may be disable when the driver is installed from Add menu in “Printers” of Control Panel please restart Windows. Remove the conflicting situation caused by one of the following printer drivers. Review the following sections that apply to any additional printer drivers you may have installed into your Windows software. 16-7 MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES Brother HL-6/6V/10h/630series/660series/960/1260/WL-660 HP LaserJet series II, IID, IIP, IIP+, III, IIID,IIIP or IV Plus NEC SuperScript 610/660 EPSON ActionLaser 1100/1400 LexMark WinWriter 200 Brother HL-6/6V/10h/630series/660series/960/1260/WL-660: The Resource Manager for MFC 6550MC/7550MC series may not work if the printer driver for the above models are installed after the installation of the MFC 6550MC/ 7550MC series printer driver. In this case, please install the MFC 6550MC/7550MC series printer driver again or copy BI-DI.386 from Disk 1 to the Windows/System directory. (NOTE: BI-DI.386 on Disk 1 is not compressed.) HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP: If Microsoft Windows Printing System for above models are used, you have to modify the “win.ini” file which is in the Windows directory to turn the printer's bi-directional functionoff. We recommend you to have back-up before you modify the WIN.INI or SYSTEM.INI, justincase. Open the file “win.ini” by using the “notepad” application. You can find the following statement in the [spooler] section. [spooler] QP.LPT1 = wpsljqp.dll To disable this function, put a semicolon at the head of above sentence as follows; [spooler] ;QP.LPT1 = wpsljqp.dll Then, open the file “system.ini” by using the “notepad” application. You can find the following statement in the [386Enh] section. To disable this function, put a semicolon at the head of above sentences as follows; ;device=wpsljvpd.386 : : ;WPSLPT1=1 You must restart Windows to make these modification effective. The modification disables the printer status reporting on your PC, however, you will be able to use MFC 6550MC/7550MC series with no further problems. 16-8 Maintenance [386Enh] device=wpsljvpd.386 : : WPSLPT1=1 MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES HP LaserJet 4 Plus: Please uninstall the Main Status windows by double clicking the Un-install Status windows in HP LaserJet group. NEC SuperScript 610/660: Please remove the NEC SuperScript driver by having NECDELET.EXE run in the Disk 1 coming with NEC printers. EPSON ActionLaser 1100 / 1400: Please remove the EPSON Action Laser 1100/1400 driver by having EPDELETE.EXE file in Windows Printer Driver for these models run. Lexmark WinWriter 200: You have to modify the “win.ini” and “system.ini” files which are in the Windows directory toturntheprinter's bi-directional function off. We recommend you to back-up WIN.INI and SYSTEM.INI before you modify them. Open the file “win.ini” by using the “notepad” application. You can find the following statement in the [windows] section. [windows] run=C:/WINDOWS/SYSTEM/WPSIOMON To disable this function, put a semicolon at the head of above sentence as follows; [windows] ;run=C:/WINDOWS/SYSTEM/WPSIOMON Also, You can find the following statement in the [spooler] section. [spooler] QP.LPT1=wpslbq.dll To disable this function, put a semicolon at the head of above sentence as follows; [spooler] ;QP.LPT1=wpslbq.dll Then, Open the file “system.ini” by using the “notepad” application. You can find the following statement in the [386Enh] section. [386Enh] device=wpscomd.386 device=wpsljvpd.386 : : WPSLPT1=1 To disable the function, put a semicolon at the head of above sentences as follows; 16-9 MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES [386Enh] ;device=wpscomd.386 ;device=wpsljvpd.386 : : ;WPSLPT1=1 You must restart Windows to make these modification effective. The modification disables the printer status reporting on your PC, however, you will be able to use MFC 6550MC/7550MC series with no further problems. Graphics or text is missing when the document is printed This could be caused by your Display Driver software. Contact your reseller and inquire about the latest Display Driver software. Another solution is to change your Windows Setup Display selection from the current selection to the standard VGA or SVGA selection; contact your reseller or Microsoft Support if you need help modifying your Windows Display selection or installing new Display Driver software. Maintenance 16-10 MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES Q&A This section contains questions and answers for using your fax machine. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem. Setting Up the MFC Question Recommendation The MFC does not print. Check the following: • The MFC is turned on. • The toner cartridge and drum unit are installed properly. • The interface cable is securely connected between the MFC and computer. • Check to see if the LCD is showing an error message. (See page 16-2~4.) Windows® Setup Printing Problems Question Recommendation I can not print from my application software. • Make sure the Windows® printer driver is installed and you selected it in your application software. • If you use the optional serial interface, make sure the serial slideswitchoftheserialinterfaceisinthecorrectpositionand the DIP switches interface settings are correctly set up. (Only for MFC 6550MC/7550MC) Sometimes I get a error message, PRINT OVERRUN when printing certain documents from Windows®. • If you are using the supplied Windows® driver, turn the error recovery operation on in the Setup dialog box and try again. • Reduce the print resolution or reduce the complexity of your document and try again. • Expand the printer memory by installing one of the optional memory boards. 16-11 MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES DOS Setup Printing Problems (Only for MFC 6550MC/7550MC) Question Recommendation I can not print from my application software. • Check that the DOS application software interface settings match those of your printer: for example, if you are using a parallel printer cable, you would probably set your DOS software printer port to LPT1. • Check for an error message on the LCD. • If you are using the RS100M serial interface board, make sure the RS-232C serial interface is selected with the slide switch. Make sure the interface settings are correctly set up with the proper DIP switches. Make sure the serial parameters for baud rates, parity and stop bits match those in your application software and the MFC. The MFC prints, but it printsincorrect information. Sometimes it prints a couple of characters and then ejects the page, etc. This is an indication that your application printer emulation setting and the MFC’S printer emulation do not match. Check your application software to make sure you selected the correct printer driver. The MFC emulates HP LaserJet IIP. Try setting the MFC to HP emulation in Remote Printer Console and then select the HP LaserJet IIP printer in your application software. The MFC prints the first part of my document but does not print the last page. (The LCD shows REMAINED DATA.) This is common problem with database software and spreadsheet software when they are not correctly set up. The data has been sent to the printer but the printer did not receive the Page Eject command. Press the FF/Cont Key to eject the page. Then ask your software supplier how to add a Page Eject (or Form Feed) command to the end of your print job. How can I change the User settings or default settings on the MFC? Use the Remote Printer Console (RPC) program. Optional Apple Macintosh Serial Interface Board (RS100M) Setup Printing Problems Recommendation I can not print from my application software. • Make sure you installed the Macintosh printer driver in the System Folder and selected it with Chooser. • Check the PORT selection within the Chooser: it should match the port to which you physically attached the printer cable. • The serial slide switch on the optional interface board should be in the Apple (RS-422A) position. • Check the printer cable type: you can not use a LocalTalk or straight-through cable. See Chapter 15 for details on different types of printer cables. 16-12 Maintenance Question MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES Paper Handling Problems Question Recommendation The MFC does not load paper. The LCD shows CHECK PAPER or PRINTER JAM. • Check to see if the CHECK PAPER or PRINTER JAM message appears on the LCD. If so, the multipurpose sheet feeder may be out of paper or not properly installed. If it is empty, load a new stack of paper into the feeder. • If there is paper in the multipurpose sheet feeder, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray. • Reduce the amount of paper in the multipurpose sheet feeder, then try again. The MFC does not load paper from the manual feedstop. Reinsert the paper firmly, one sheet at a time. How can I load envelopes? You can load envelopes from either the multipurpose sheet feeder or the manual feed slot. Your application software must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your software. Refer to your application manual. What paper can I use? You can use plain paper, envelopes, transparencies, labels, and organizer paper. For information on loading paper. See “Acceptable Paper” in Chapter 10. How can I clear paper jams? See “Paper Jams” on page 14-6. 16-13 MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES General Printing Problems Recommendation The MFC prints unexpectedly or it prints garbage. • Turn the MFC on and off or reset it. • Make sure your application software is correctly set up to use the MFC by checking the printer settings in your application software. • Make sure that the correct interface type and settings are set up to match your computer. Be sure to use the RS-422A serial interface for Macintosh computers and the RS-232C serial interface for PCs. Refer to “Connecting the Serial Interface Board (RS100M)” in Chapter 15. (Only for MFC 6550MC/ 7550MC) The MFC can not print full pages of a document. An error message PRINT OVERRUN occurs. The MFC received a very complex print job and could not process part of the page. This may be solved by the following ways. • If you are using Windows® 95 or Windows® 3.1 with the supplied printer driver, see the “Windows® Setup Printing Problems” section. • Try to reduce the complexity of your document or reduce the printresolution. The MFC prints the first coupleofpagescorrectly, then some pages have text missing. (Only for MFC 6550MC/7550MC) This is a problem usually relating to serial interface settings. Your computer is not recognizing the printer’s input buffer full signal. Causes could be the wrong type of serial cable (incorrectly wired or too long) or incorrect setting of your computer serial interface. The MFC can not print full pages of a document. A MEMORY FULL error message occurs. • Expand the printer memory by installing one of the optional memory boards (ME1000 or ME2000) . • Reduce the printer resolution. • Reduce the complexity of your document and try again. • Reduce the graphic quality or the number of font sizes within your application software. My headers or footers appear when I view my document on the screen but do not show up when I print them. Most laser printers have a restricted area that will not accept print. Usually these are the first two lines and last two lines, leaves 62 printable lines. Adjust the top and bottom margins in your document to allow for this. 16-14 Maintenance Question MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES Print Quality Problems NOTICE You will clear a print quality problem by replacing the drum unit with a new one if the display will show CHANGE DRUM. The old drum unit is at theendofitslife. Question Recommendation Printouts are too dark or light. Adjust the print conditions by setting the Print Density function, or turn the print density dial counterclockwise for lighter images and clockwise for darker images. It has been factory set to the middle position. See “The Print is too Light or too Dark”on page 16-6. Printed pages contain whitestripes. You may fix this by wiping the scanner windows with a clean soft cloth. (See “Regular Maintenance” and “Cleaning the Drum Unit” on page 14-1~3.) If the same problem occurs and the display shows CHANGE DRUM, replace the drum unit with a new one. White Stripes or Faint lmages Printed pages are stained with toner or haveverticalstripes. • Clean the machine interior and the primary corona wire of the toner cartridge. See “Regular Maintenance” and “Cleaning the Drum Unit” on page 14-1~3. • Make sure that the tab of the corona wire is at the home position. If the same print problem occurs and the display shows CHANGE DRUM, after cleaning, replace the drum unit with a new one. Dark Stripes or Toner Stains Printed pages have white spots in black text and graphics area. Make sure that you use paper that meets the specifications. Rough surface or thick media can cause the problem. If you still have the same problem and the display shows CHANGE DRUM, replace the drum unit with a new one. White Spots 16-15 MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES Question Recommendation Toner scatters and stains the printed page. If toner scattered over the whole printing surface, adjust the print density dial inside the printer counterclockwise. See “The Print is too Light or too Dark”on page 16-6. Clean the machine interior. See “Regular Maintenance” and “Cleaning the Drum Unit” on page 14-2. Make sure that you use paper that meets specifications See page 10-1. Scattering Toner If you still have the same problem and the display shows CHANGE DRUM, replace the drum unit with a new one. The whole page is printed in black. Wipe the electric terminals referring to page 14-2. Also, do not use heat-sensitive paper as it will cause this problem. If the same problem occurs and the display shows CHANGE DRUM, on after cleaning, replace the drum unit with a new one. Black Page Nothing is printed on the page. • Make sure that the toner cartridge is not empty. • Wipe the electric terminals referring to “Regular Maintenance” and “Cleaning the Drum Unit” on page 14-1~3. • Make sure that a torn piece of paper does not remain on the scanner window. White page The problem may disappear by itself. Try copying multiple pages to clear this problem. This may occur if the machine has not been used for a long time. This also may occur if the surface of the drum is scratched. You must then replace the drum unit with a new one. Example of Regular Marking If the problem does not disappear, it may be that the drum was marked or damaged by excessive exposure to light. In this case, replace the drum unit with a new one. 16-16 Maintenance Printed pages are marked at regular intervals. MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES Question Recommendation Printed pages are blurred at the center or at either edge. Certain environmental conditions such as humidity, high temperatures, etc. may cause this condition to occur. • Make sure the machine is placed on a flat, horizontal surface. • Remove the drum unit with the toner cartridge installed. Try rocking them from side to side. • You may clear the problem by wiping the scanner windows with a clean soft cloth. (See “Regular Maintenance” and “Cleaning the Drum Unit” on page 14-1~3.) If the same problem occurs after cleaning and the display shows CHANGE DRUM, replace the drum unit with a new one. Blurred Page Ghost images appear on printed pages. • Turntheprintdensitydialcounterclockwiseforlighterimages. See “The Print is too Light or too Dark” on page 16-6. • Make sure that you use paper that meets the spacifications. Rough surface or thick media can cause the problem. ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, ,,,,,, Ghost Images NOTE The drum unit is a consumable item, and it is necessary to replace it periodically. 16-17 MFC 4550/6550MC/7550MC OP-US-5.0 SPECIFICATIONS 17. SPECIFICATIONS Product Description Six performance modes are available for the facsimile, the printer, the copier, the scanner, the PC Fax and Message Center in this Multi Function Center. (MFC 6550MC/7550MC) Five performance modes are available for the facsimile, the printer, the copier, the scanner and PC fax in the MFC 4550. <Printer Specifications> Emulation MFC 4550: MFC Printer Driver Brother Printing System for Windows® 6550MC/7550MC : Brother Printing System for Windows®, emulation mode of HP LaserJet IIP (PCL level 4). Windows® 3.1/3.11 and Windows® 95 driver, supporting Brother Native Compression mode and bidirectional capability Optional Macintosh driver available for System 6.0.7 or higher (Only for MFC 6550MC/7550MC) Interface Bidirectionalparallel RS-422A/RS-232C serial interface (RS100M) is optionally available. (Only for MFC 6550MC/7550MC) Memory 512KB (MFC 4550/6550MC), 1MB (MFC 7550MC) Expandable: 1MB or 2MB the optional memory board. Printer Method Electrophotography by semiconductor laser beam scanning Resolution 600 dots/inch Print Quality Normal printing mode Economy printing mode (saves up to 50% of the normal toner usage) 6 pages/minute (when loading A4 or letter size paper from the multipurpose sheet feeder) Print Media Toner cartridge: Life Expectancy: 2,200 pages/new toner cartridge 1,000 pages/starter toner cartridge (USA, Canada and some other areas only) (when printing A4 or letter size paper at 5% print coverage) NOTE: Toner life expectancy will vary depending on the type of average print job printed. Drum Unit: Life Expectancy: 20,000 pages at 20 pages per job 8,000 pages at 1 page per job NOTE: There are many factors that determine the actual drum life, such as temparature, humidity, type of paper and toner that you use, the number of pages per joint job, etc. TrueType Fonts on disks TrueType-compatible soft-fonts for Windows® on the supplied disk 17-1 Maintenance Print Speed MFC 4550/6550MC/7550MC OP-US-5.0 SPECIFICATIONS <Fax Specifications> Compatibility ITU-TS Group 3 Coding system MH/MR/MMR Modem speed 14400/12000/9600/7200/4800/2400; Automatic Fallback Document input width 148 mm to 216 mm (5.8 inches to 8.5 inches) Scanning/Printing width 208 mm (8.2 inches) Paper size Letter/Legal/A4 Multipurpose sheet feeder 200 sheets (20 lbs) Gray scale 64levels Polling types Standard, Delay, Sequential Contrast control Automatic/Super Light/Super Dark (manual setting) Resolution • Horizontal 8 dot/mm (203 dot/inch) • Vertical Standard 3.85 line/mm (98 line/inch) Fine, Photo 7.7 line/mm (196 line/inch) Superfine, Photo (copy) 15.4 line/mm (392 line/inch) One-touch dial 24 stations Speed-dial 100 stations (7550MC), 36 stations (4550/6550MC) Automatic redial 3 times at 5 minutes intervals Speaker type Monitor Auto answer 0, 1, 2, 3 or 4 rings Communication source Public switched telephone network <Electrical and Environment> Temperature (Allowable) 50 - 90.5° F (10 - 32.5° C) (Storage) 38 - 104° F (3.3 - 40° C) Warm-up Max. 1 minute at 23° C (73.4° F) First Print 20 seconds (when loading the Letter size paper from the multipurpose sheet feeder) Power Source 120V AC 50/60Hz (U.S.A., Canadian Version Only) Power Consumption Operating (Copying): 160 W or less (25° C) Sleep Mode: 9 W or less Noise Humidity Stand by: 30 W or less (25° C) Operating: 50 dB A or less Stand-by: 39 dB A or less Operating: 35 to 80% (without condensation) Storage: 20 to 80% (without condensation) Dimensions 383 x 452 x 251 (mm)/15.1 x 17.8 x 9.9 (inches) Weight 8.5 kg/18.8 lbs 17-2 MFC 4550/6550MC/7550MC OP-US-5.0 SPECIFICATIONS PARALLEL INTERFACE SPECIFICATIONS Interface Connector Printer Side: Amphenol FCN-685J036-L/X or equivalent A shielded cable should be used. Pin Assignment Pin No. Signal Direction Pin No. Signal Direction 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 DATA STROBE DATA 1 DTAT 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 ACKNLG BUSY PE SLCT AUTO FEED N.C. 0V (S.G.) 0V (S.G.) +5V Input Input Input Input Input Input Input Input Input Output Output Output Output Input - 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 0V(S.G.) 0V(S.G.) 0V(S.G.) 0V(S.G.) 0V(S.G.) 0V(S.G.) 0V(S.G.) 0V(S.G.) 0V(S.G.) 0V(S.G.) 0V(S.G.) 0V(S.G.) IMPUT PRIME FAULT N.C. N.C. N.C. SLCT IN Input Output Input RESIDENT FONTS (Only for 6550MC/7550MC) The following bitmapped fonts are resident in the MFC. Brougham 10 (12 point) Letter Gothic 16.66 (8.5 point) Maintenance Brougham 12 (10 point) upright/normal upright/bold italic/normal italic/bold upright/normal upright/bold italic/norml italic/bold upright/normal upright/bold italic/normal italic/bold (Portrait and Landscape are available for the above.) 17-3 MFC 4550/6550MC/7550MC OP-US-5.0 SPECIFICATIONS SYMBOL SETS/CHARACTER SETS (Only for 6550MC/7550MC) *HP mode • ISO14 JIS ASCII • ISO57 Chinese • ISO11 Swedish • HP Spanish • ISO17 Spanish • ISO10 Swedish • ISO16 Portuguese • ISO84 Portuguese • ISO85 Spanish • PC-8 • PC-8 D/N • PC-8 Turkish • PC-850 • PC-852 • PC-860 • PC-863 • PC-865 • Roman 8 • ISO Latin 1 (ECMA-94) • ISO60 Norwegian 1 • ISO61 Norwegian 2 • ISO4 UK • ISO25 French • ISO69 French • HP German • ISO21 German • ISO15 Italian • ISO6 ASCII • Legal • ISO2 IRV NOTE If you want to know what characters are in each symbol/character set, print the CHARSETS.PRN file from “The Print form” option in the Direct Access Menu of the Remote Printer Console Program. 17-4 MFC 4550/6550MC/7550MC OP-US-5.0 SPECIFICATIONS The following table shows.characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see character set of Roman 8. Maintenance 17-5 MFC 4550/6550MC/7550MC OP-US-5.0 IMPORTANT INFORMATION 18. IMPORTANT INFORMATION Standard Telephone and FCC Notices (Applies only to 120V model) These notices are in effect on models sold and used in the U.S.A. This equipment is hearing aid compatible. When programming emergency numbers and/or making test calls to emergency numbers: • Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. • Perform such activities in the off-peak hours, such as early morning or late evening. This equipment complies with Part 68 of FCC Rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company. You may safely connect this equipment to the telephone network by means of a standard modular jack, USOC RJ11C. An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your callingarea. If your MFC 4550/6550MC/7550MCdamages the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advanced notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this MFC 4550/6550MC/7550MC, please contact the manufacturer’s authorized service agency for information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. If you are not able to solve a problem with your machine, contact Brother service personnel at 1-800-284-4FAX (4329) (Voice) (U.S.A. Only). 1-908-271-1937 (Fax) (U.S.A Only) 18-1 MFC 4550/6550MC/7550MC OP-US-5.0 IMPORTANT INFORMATION Warning For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the fax equipment and the receiver. • Connect the fax equipment on a separate circuit. • Consult with the dealer or an experienced radio/TV technician for help. Laser Safety (For 110-120 V Model Only) This equipment is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the equipment does not produce hazardous laser radiation. Since radiation emitted inside the equipment is completely confined within protective housings and external covers, the laser beam can not escape from the machine during any phase of user operation. FDA Regulations MANUFACTURED : BROTHER INDUSTRIES, LTD. 15-1 Naeshiro-cho Mizuho-ku Nagoya, 467 Japan This product complies with FDA radiation performance standards, 21 CFR Subchapter J. Caution Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure. 18-2 Maintenance U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. One of the following labels on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States. MFC 4550/6550MC/7550MC OP-US-5.0 IMPORTANT INFORMATION International Energy Star Compliance Statement The purpose of the International Energy Star Program is to promote the development and popularization of energy-efficient office equipments, which includes computers, monitors, printers, facsimile receivers and copy machines world-wide. As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program. Brother can not accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document. The serial number may be found on the label affixed to the back of the unit. For your convenience, note the number below and retain this Owner’s Manual to serve as a permanent record of your purchase, in the event of a theft or fire, or for future reference. MODEL NO. MFC 4550/6550MC/7550MC SERIAL NO. ________________________ NAME OF DEALER ___________________________________________________ DATE OF PURCHASE _________________________________________________ Important Safety Instructions 1. 2. 3. 4. Read all of these instructions Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5. Do not use this product near water. 6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 7. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should not be placed in a built-in installation unless proper ventilation is provided. 18-3 MFC 4550/6550MC/7550MC OP-US-5.0 IMPORTANT INFORMATION 8. This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult with your dealer or local power company. 9. This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will fit only into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug. 10. Do not allow anything to rest on the power cord. Do not locate this product where people can walk on the cord. 11. If an extension cord is used (see page 2-8 of Setup Manual for Fax, Printer, Copier) with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes (U.S.A. only). 12. Never push objects of any kind into this product through cabinet slots since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. 13. Do not attempt to service this product yourself because opening or removing covers may expose you to dangerous voltage points and/or other risks and may void your warranty. Refer all servicing to an Authorized Service Personnel. A list of Authorized Service Centers has been included for your convenience, or you may contact the following Customer Service Numbers for your nearest Authorized Service Center: U.S.A. 1-800-284-4FAX (4329) (Voice) 1-908-271-1937 (Fax) 1-800-521-2846 (Fax-BackSM System) Canada 1-800-853-6660 (Calling from within Canada 8:00 A.M. - 8:00 P.M. E.S.T.) 18-4 Maintenance 14. Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel under the following conditions: A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation. E. If the product has been dropped or the cabinet has been damaged. F. If the product exhibits a distinct change in performance, indicating a need for service. 15. To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). MFC 4550/6550MC/7550MC OP-US-5.0 IMPORTANT INFORMATION Important - About the Interface Cable This machine has been certified to comply with FCC standards, which are applied to the U.S.A. only. A shielded interface cable should be used according to FCC 15.27 (C). In addition, a grounded plug should be plugged into a grounded AC outlet after checking the rating of the local power supply for the printer to operate properly and safely. CAUTION Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. ATTENTION (Only for MFC 6550MC/7550MC) The product that you purchased contains a rechargeable battery. The battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details of recycling options in your area and proper disposal. If you have any problem, contact Brother service personnel at; 1-800-284-4FAX (4329) (Voice) (U.S.A. Only) 1-908-271-1937 (Fax) (U.S.A. Only) 1-714-859-2610 (BBS) http://www.brother.com (Internet) 1-800-853-6660 (Canada Only) 18-5 MFC 4550/6550MC/7550MC OP-US-5.0 INDEX 19. INDEX A Accessory Orders ....... 16-1 Activity Report .... 11-1, 11-3~4 ADF ................... 5-2 AllDialList ......... 11-1, 11-5 Answer Mode ........ 1-6, 6-1 Automatic Transmission.. 5-5~6 Delayed Polling ........ 7-4~5 DIP Switch ............. 15-4 Distinctive Ringing ..... 6-20~27 Document ............ 5-1~2 D/R SET MODE ........ 6-25~26 Drum Unit .............13-5~7 Duplex ................ 10-8 B E Backup Printing ....... 9-10~11 Battery (See Memory Storage/ Temporary Battery Back Up) 3-9 Beeper ................. 3-5 Broadcasting ......... 5-11~12 E C M .................. 5-26 Emulation ............. 10-6 Enlarging Copies .......12-4~5 Envelopes ......... 10-1, 10-3 Environment ........... 17-2 Erasing ......... 9-13~15, 9-31 Error Retransmission .... 5-26~27 Error Message/Codes ...16-2~4 External Telephone ...... 6-14 Extension Telephone ..... 6-14 C Call Back Message .............. 5-24~26, 11-1 Call Reservation ...... 5-24~25 Canceling ............. 5-15 Chain Dialing........... 3-11 Character Set .......... 17-4 Cleaning .............14-1~3 Connecting ....... 2-6~11 of Setup Manual, 6-14, 6-18 Contrast ................ 5-4 Control Panel Keys ..... 1-1~7 Copy ............ 1-3, 12-1~6 Cover Open ........... 16-3 Cover Page ..... 5-18~23, 11-1 D Factory Reset...........10-13 Fax Forwarding ....... 8-3, 8-6, 9-20, 9-23~24 Fax Mode ............ 6-1~2 Fax Storage ............. 8-1 FCC Notices ..........18-1~3 FF/CONT Key ........... 10-4 Fine ................... 5-3 Font .................. 17-3 FontListPrint ...........10-11 F/T Mode .......... 6-1, 6-3~6 F/T Ring Time .......... 6-5~6 Function........... 1-5, 2-1~8 19-1 INDEX Daily Timer .............. 5-9 Date and Time ........... 3-2 Delayed Transmission .. 5-10~11 F MFC 4550/6550MC/7550MC OP-US-5.0 INDEX G Group ...............3-9~11 H HELP ................ 1-6, 2-9 Hex Dump Mode ........10-14 Hook ........... 1-2, 4-1, 4-2 Hold ................ 1-2, 4-1 I ICM (Incoming Message) ............. 9-10, 9-13, 9-17 Interrupting ............ 5-14 Memory Transmission5-8, 5-10~13 Message Center Mode ................... 6-1, 9-8 Message Strage ....... 9-6~7 M o d e ............... 1-6, 6-1 MSG CTR OGM .......... 9-3, 9-4, 9-6, 9-7~8 Multiple Copies ........12-2~4 Multiple Resolution Transmission ................... 5-17~18 Multipurpose Sheet Feeder ....................10-7~8 N J Jack ............. 6-14, 6-18 J a m .................14-6~8 Next-FAX Reservation .. 5-27~28 Number Groups ........3-9~11 O L Label ................. 10-1 LineError .............. 16-3 Loading Paper 2-2~4 of Setup Manual, 10-8~10 M Manual Duplex ......... 10-8 Manual Feed ......... 10-9~10 Manual Dial ............. 4-1 Manual Mode ......... 6-1~2 Maximum Time . 9-17, 9-19, 9-30 M e m o ................ 9-19 Memory ........3-9, 6-10, 9-23 Memory Board ........15-6~8 MEMORY FULL ......... 5-8, 12-3, 12-4, 16-4 Memory Full Error ........ 16-4 Memory Status List ........ 8-10, 9-27, 11-1, 11-8 19-2 OffLine ................ 10-4 OnLine ................ 10-4 One-touch Dial ... 1-3, 2-3, 3-6~7, 3-9, 4-1, 5-5 On-Screen Programming 2-1~2 On Hook Dial ............ 4-2 Organizer Sheet......... 10-1 Overseas Mode ......... 5-16 P Packing List ......... 1-2 of Setup Manual Paging ........ 8-3~5, 9-20~22 Paper ................10-1~3 Paper Jam ............14-6~8 Paper Specifications ..... 10-1 Parallel Interface ........ 17-3 Pause ........... 1-2, 3-7, 4-1 PBXs . 2-13 of Setup Manual, 3-8 Photo ..........5-3, 12-1, 12-6 MFC 4550/6550MC/7550MC OP-US-5.0 INDEX Playing .. 9-10, 9-14, 9-18, 9-31 Polling ............... 7-1~6 Power .. 2-6~7 of Setup Manual, 17-2 Printable Area .......... 10-3 Print Configuration .......10-12 Print Overrun ........... 16-4 PrintQuality ............ 16-5 Q Q & A ............... 16-11~17 R T TAD Mode ....... 6-1, 6-17~20 Telephone Index ......... 4-2 TestPrint ............... 10-5 Transmission Verification Report ............... 11-1, 11-6~7 Toll Saver .............. 9-16 Toner Cartridge ........13-1~4 Toner Empty........ 13-1, 16-2 Tone/Pulse .............. 3-1 Toner Save ............. 6-11 Transparency .......... 10-1 Troubleshooting ....... 16-1~17 V Voice Alarm ......... 9-28~32 INDEX Recording .... 9-7~8, 9-19, 9-29 Recording Paper size ... 6-7~8 Redial .............. 1-2, 5-7 Reduction ........ 6-8~9, 12-4 Remote Access/Retrieval ............ 8-6~10, 9-24~27 Remote Activation .... 6-14~17 Remote Code ........ 6-14~17 Remote Printer Console Program ..................... 10-6 Remote Control Commands .................. 8-9, 9-26 Remote Deactivation .. 6-14~17 Reports ..............11-1~8 Reset ................. 10-5 Residen Font ........... 17-3 Resolution 1-6, 2-3, 5-3, 5-17~18 Ring Delay ............ 6-2~3 Ring Time ............. 6-5~6 Ring Volume ........... 6-13 RS-232C ..............15-3~4 RS-422A ..............15-3~4 Sequential Polling ...... 7-5~6 Setting Up ...... 2-1~13 of Setup Manual Shift ..... 1-3, 3-6, 10-10, 10-14 Simultaneous ........... 10-4 Sleep Mode .......... 2-12~13 Smoothing .............. 6-6 Speaker Volume ........ 6-12 Specifications .........17-1~5 Speed Dial .. 2-4, 3-7~9, 4-1, 5-5 Station ID ............. 3-3~4 Standard Mode ...... 5-3, 5-17 Super Dark Mode ........ 5-4 Super fine Mode ..... 5-3, 5-17 Super Light Mode ........ 5-4 Super Quick Scan . 5-8, 5-10~13 Symbol Set............. 17-4 S SafetyInstructions ......18-3~4 19-3 ">

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