Cisco PrecisionHD 1080p4x S2 Product information

Cisco PrecisionHD 1080p4x S2 Product information
Cisco TelePresence
System
C/SX/EX/MX/Profile Series
Software release notes TC6
D1501708
September 2013
Contents
Contents
Contents............................................................................................................................... 2
Document revision history ................................................................................................. 8
Introduction software version TC6..................................................................................... 9
Hardware compatibility ................................................................................................................... 10
New hardware revision of the Cisco TelePresence Codec C40 .................................................... 10
New hardware revision of the Cisco TelePresence Quick Set SX20 ............................................. 11
Camera firmware ................................................................................................................................... 12
Camera firmware TC6.2.1, TC6.2.0, TC6.1.2 & TC 6.1.1 .............................................................. 12
Camera firmware TC6.1.0 .............................................................................................................. 13
Camera firmware TC6.0.1 .............................................................................................................. 13
Camera firmware TC6.0.0 .............................................................................................................. 14
New features and functionality in TC6.2.1 ........................................................................15
New features and functionality in TC6.2.0 ........................................................................16
New feature descriptions TC6.2.0 .....................................................................................17
Changed BFCP port range ............................................................................................................. 17
Video mute icon on EX series ........................................................................................................ 17
Camera tamper detection on PrecisionHD 1080p 12x ................................................................... 17
Additional dialog added in “connect to other codec” message when Touch 8 is disconnected from
codec .............................................................................................................................................. 17
Moveable PIP on EX series............................................................................................................ 18
Improved web interface features .................................................................................................... 18
Improved packet pacing on presentation channel ......................................................................... 18
Lync 2013 integration for point-to-point calls (Requires VCS x8) .................................................. 18
CUCM improvements ..................................................................................................................... 18
CUCM redundancy support: Failover, fallback and call preservation ............................................ 18
Call preservation ............................................................................................................................ 19
Improved provisioning from CUCM ................................................................................................ 19
Encrypted configuration from CUCM ............................................................................................. 19
Support for auto discovery of the CUCM ....................................................................................... 19
2
Contents
ICE support..................................................................................................................................... 19
Active Control: Providing end users conference control with TelePresence Server ...................... 20
New diagnostics warning on web interface .................................................................................... 21
Reduced support for HTML tags in message alert and message prompts on screen ................... 21
G.729 support for H323 calls.......................................................................................................... 21
VU meter on web interface for C series ......................................................................................... 22
Change of dynamic payload types – Cisco CUCM standard is used............................................. 22
New features and functionality in TC6.1.2 & 6.1.1............................................................24
New features and functionality in TC6.1.0 ........................................................................25
New feature descriptions TC6.1.0 .....................................................................................26
Self view and layouts behavior changes on EX series .................................................................. 26
Reduced support for HTML tags in message alert and message prompts on screen ................... 26
Release key policy change and software upgrade management .................................................. 26
Password always prompted on Telnet and SSH ............................................................................ 26
Diagnostics logging ........................................................................................................................ 26
G.729 audio codec support for SIP ................................................................................................ 27
Voice mail support and message waiting indication ...................................................................... 28
Shared lines support in CUCM ....................................................................................................... 28
Ad-hoc conferencing in CUCM ....................................................................................................... 28
Support for call forwarding (Call Forward All) – EX series only ..................................................... 29
Audio-driven microphone mute indication – EX series only ........................................................... 29
Bluetooth headset support – EX series only .................................................................................. 29
CTI/JTAPI support (remote expert solution support) ..................................................................... 29
Touch 8” has now an encrypted file system ................................................................................... 29
New and improved web interface features ..................................................................................... 30
Refined Touch 8” user interface and new Touch 8” features ......................................................... 30
No encryption icon shown on screen for EX series........................................................................ 30
API shows status of connected outputs ......................................................................................... 31
New product description for Cisco TelePresence Profile 55 .......................................................... 31
New features and functionality in TC6.0.0 ........................................................................32
New feature descriptions TC6.0.0 .....................................................................................33
Improved video layout control on Cisco TelePresence Touch 8 .................................................... 33
3
Contents
Security warning when system password is not set ....................................................................... 33
New software release for Cisco TelePresence PrecisionHD 4x S2 Camera ................................. 33
Pairing support for Cisco ISDN Link ............................................................................................... 33
Support for encryption on CUCM ................................................................................................... 34
Support for encrypted CTMS calls ................................................................................................. 34
New web interface features ............................................................................................................ 34
Certificate handling ......................................................................................................................... 36
Down speeding in multisite............................................................................................................. 36
1080p60 support for SX20, newer C60´s and C90´s ..................................................................... 36
Localization for Touch .................................................................................................................... 37
Improved fan control for SX20........................................................................................................ 37
New web path for capturing User Interface screenshots from Touch 8 ......................................... 38
New Endpoint upgrade API for TC6 and Cisco TMS 14.1 and later .............................................. 38
Behavior change: No disconnect confirmation when using OSD................................................... 39
New, changed and removed API commands, configurations and statuses .......................................... 39
Open and resolved caveats in TC6 ...................................................................................40
Using the Bug Search Tool.................................................................................................................... 40
Resolved caveats in TC6.2.1................................................................................................................. 40
Application ...................................................................................................................................... 40
Camera ........................................................................................................................................... 40
OSD ................................................................................................................................................ 41
Protocol .......................................................................................................................................... 41
Platform .......................................................................................................................................... 42
Web ................................................................................................................................................ 42
Resolved caveats in TC6.2.0................................................................................................................. 42
Application ...................................................................................................................................... 42
Audio .............................................................................................................................................. 44
Camera ........................................................................................................................................... 44
OSD ................................................................................................................................................ 44
Platform .......................................................................................................................................... 44
Protocol .......................................................................................................................................... 45
Touch 8........................................................................................................................................... 45
Video .............................................................................................................................................. 46
Web ................................................................................................................................................ 46
4
Contents
Resolved caveats in TC6.1.2................................................................................................................. 48
Application ...................................................................................................................................... 48
Video .............................................................................................................................................. 48
Protocol .......................................................................................................................................... 48
System ............................................................................................................................................ 48
Resolved caveats in TC6.1.1................................................................................................................. 49
Application ...................................................................................................................................... 49
Camera ........................................................................................................................................... 49
System ............................................................................................................................................ 49
Touch 8........................................................................................................................................... 49
Resolved caveats in TC6.1.0................................................................................................................. 49
API .................................................................................................................................................. 49
Application ...................................................................................................................................... 50
Audio .............................................................................................................................................. 50
Camera ........................................................................................................................................... 50
Protocol .......................................................................................................................................... 50
System ............................................................................................................................................ 51
Touch 8........................................................................................................................................... 52
Video .............................................................................................................................................. 52
Web ................................................................................................................................................ 52
Resolved caveats in TC6.0.1................................................................................................................. 53
Audio .............................................................................................................................................. 53
Application ...................................................................................................................................... 53
OSD ................................................................................................................................................ 53
Protocol .......................................................................................................................................... 53
System ............................................................................................................................................ 53
Video .............................................................................................................................................. 53
Resolved caveats in TC6.0.0................................................................................................................. 54
Audio .............................................................................................................................................. 54
Camera ........................................................................................................................................... 54
OSD ................................................................................................................................................ 54
Protocol .......................................................................................................................................... 55
Provisioning .................................................................................................................................... 55
System ............................................................................................................................................ 56
Touch 8........................................................................................................................................... 57
5
Contents
Video .............................................................................................................................................. 57
Web ................................................................................................................................................ 57
xAPI ................................................................................................................................................ 58
Open caveats in TC6.2.1 ....................................................................................................................... 59
Open caveats in TC6.2.0 ....................................................................................................................... 60
Open caveats in TC6.1.2 ....................................................................................................................... 63
Open caveats in TC6.1.1 ....................................................................................................................... 65
Open caveats in TC6.1.0 ....................................................................................................................... 66
Open caveats in TC6.0.1 ....................................................................................................................... 69
Open caveats in TC6.0.0 ....................................................................................................................... 69
Known limitations ..............................................................................................................70
Cisco ...................................................................................................................................................... 70
Interoperability ...................................................................................................................73
H.323 gatekeepers/traversal servers .................................................................................................... 73
SIP registrars/proxies ............................................................................................................................ 73
Gateway interoperability ........................................................................................................................ 74
MCU interoperability .............................................................................................................................. 75
Streaming servers ................................................................................................................................. 77
Endpoint Interoperability ........................................................................................................................ 77
xAPI Changes TC6 .............................................................................................................81
New API commands in TC 6.2.0 ........................................................................................................... 81
Modified API commands in TC6.2.0 ...................................................................................................... 81
New API configurations in TC6.2.0 ....................................................................................................... 82
Removed API configurations in TC6.2.0 ............................................................................................... 82
Modified API configurations in TC6.2.0 ................................................................................................. 82
New API Statuses in TC6.2.0 ................................................................................................................ 83
Modified API Statuses in TC6.2.0 ......................................................................................................... 83
Modified API commands in TC6.1.0 ...................................................................................................... 84
New API configurations in TC6.1.0 ....................................................................................................... 84
New API Statuses in TC6.1.0 ................................................................................................................ 85
New API commands in TC 6.0.0 ........................................................................................................... 86
Removed API commands in TC6.0.0 .................................................................................................... 87
Modified API commands in TC6.0.0 ...................................................................................................... 87
New API configurations in TC6.0.0 ....................................................................................................... 89
Removed API configurations in TC6.0.0 ............................................................................................... 91
6
Contents
Modified API configurations in TC6.0.0 ................................................................................................. 91
Cisco TelePresence systems hardware dependencies ...................................................97
Introduction ............................................................................................................................................ 97
NAND Flash.................................................................................................................................... 97
Integrated camera .......................................................................................................................... 97
Using the xAPI / tshell to identify software limitations ........................................................................... 99
Using the TAN Number to identify software limitations ....................................................................... 100
EX series and MX series .............................................................................................................. 100
C series and Quick Set series ...................................................................................................... 101
Cisco TelePresence Touch 8 hardware dependencies ..................................................103
New hardware revisions for Cisco TelePresence Touch 8 .......................................................... 103
References and related documents ................................................................................105
Software filenames .............................................................................................................................. 105
7
Document revision history
Document revision history
Revision
Date
Description
08
September 17 2013
07
July 18 2013
06
June 11 2013
05
May 7 2013
04
April 25 2013
th
th
th
th
th
Release of TC6.2.1, maintenance release
Release of TC6.2.0, dot release
Release of TC6.1.2, maintenance release
Release of TC6.1.1, maintenance release
Update on MX-series camera preset bug (see open caveats 6.1.0)
and announcement of TC6.1.1 maintenance release
th
03
April 19 2013
02
February 28 2013
01
February 1 2013
th
st
Release of TC6.1.0, dot release
Release of TC6.0.1, minor release, document update
Release of TC6.0.0, main release
8
Introduction software version TC6
Introduction software version TC6
This release note describes the features and capabilities included in the Cisco TelePresence System
C/MX/EX/SX/Profile series codec software version TC6.
Important notes and warnings relevant for this software version:
Cisco TMS
If using Cisco TMS to manage EX series endpoints, Cisco TMS 13.2.2 or later is highly recommended
with TC6 or later. Cisco TMS 13.2.1 is unable to upgrade EX series endpoints to TC6. Due to a
change in endpoint software, Cisco TMS 13.2.1 could only upgrade EX series endpoints to TE6.
DHCP option 150 – RequestTFTPServerAddress default configuration changed
In TC6.1 a new configuration was introduced to allow an endpoint not using CDP (VLAN=auto) to
discover the DHCP option 150 to automatically detect the IP address of a CUCM. xConfiguration
Network 1 DHCP RequestTFTPServerAddress: On would request option 150 no matter if CDP was
used or not. In TC6.2 this configuration is enabled by default. This allows an un-configured system to
automatically discover a CUCM in the network and automatically register with it without intervention on
the system itself. Upgrading from TC6.1.x to TC6.2, a script will determine if the configuration should
be preserved or not:
•
If VLAN is set to off, RequestTFTPServerAddress will be kept disabled.
•
If VLAN is set to auto, RequestTFTPServerAddress will be enabled after the upgrade.
Active Control and ICE
With the new features Active Control and ICE, interworking and trunking scenarios may break. Please
see the details in the feature description or see the Administrator Guide if you wish to enable these
features.
9
Introduction software version TC6
System passwords
Due to the security enhancement in CSCud96071, it is impossible to log into the TC6.0 web interface
with blank credentials when an empty password was set in TC6.1.x and TC6.2.x. A workaround is to
execute the API command xCommand Systemunit AdminPassword Set Password: “”. Cisco does not
recommend using an empty password, and any system without password set will display a warning on
the screen. In a future TC software release, a system without password set will not be able to dial until
the password is set.
Extended BFCP port range
In TC6.2.0, UDP ports 5070 to 5077 are used for the BFCP connection when using SIP as dial
protocol. Prior to TC6.2, only port 5070 was used. If a firewall or access list is denying traffic on these
ports, it must be opened up to accommodate the new BFCP ports. The new ports are used because it
is a requirement for using ICE.
Hardware compatibility
Due to replacement of hardware components there are some constraints on running older software on
newly manufactured endpoints and Touch 8 devices. This is due to end of life of some components
and introduction of new components that require changes in the software. Executing the API
command “xStatus SystemUnit Hardware Module CompatibilityLevel” will reveal if there are any
constraints on the system. For a detailed list of compatibility levels and software constraints for the
Cisco TelePresence systems please see the appendices in this document:
Cisco TelePresence Systems hardware dependencies
Cisco TelePresence Touch 8 hardware dependencies
A lock prevents the system from downgrading to unsupported versions on endpoints as well as Touch
8 devices. If a downgrade attempt fails it may be due to lack of endpoint support or lack of Touch 8
support in the old software.
New hardware revision of the Cisco TelePresence Codec C40
February 2013, Cisco started shipping a new hardware revision of the C40 Codec, which is not
supported in older software versions except for TC4.2.4 and TC5.1.5 and later. C40s with serial
number F1AV05Fnnnnn (05 = week 5 F = 2013) or higher and FTT1705nn (17=2013 05=week 5) are
subject to this change. There are no changes in functionality between the new and the old revision.
10
Introduction software version TC6
New hardware revision of the Cisco TelePresence Quick Set SX20
August 2013, Cisco starts shipping a new hardware revision of the SX20 Codec, which is not
supported in older software versions except TC5.1.6. Information on serial number range will appear
in a later release note. There are no changes in functionality between the new and the old revision.
11
Introduction software version TC6
Camera firmware
PrecisionHD 1080p 4x S2 and PrecisionHD 1080p 2.5x is only supported with the SX20. The cameras
will work as third party cameras, but the C series codec software will not be able to upgrade the
camera and it is therefore not supported for usage with C-series codecs.
When upgrading from TC5.1.6 and older, the PrecisionHD 1080p 4x S2 will upgrade twice because of
a change in the location of the camera software. Each upgrade may take around 10 minutes. The new
firmware file used for upgrade is a7camera.pkg whereas the old package was nandi.pkg.
The camera recovery function that was removed in TC6.1.0 has from TC6.2.1 and TC6.3.0 been
re-introduced in the software.
If a PrecisionHD 1080p 4x is stuck in the boot loader and the camera needs to run the rescue script,
please use TC6.0.1 or TC6.2.1/TC6.3.0 or later and execute systemtools camerarescue. Cisco does
not expect to see this issue on cameras running newer software. The camera software fix with ID
20012 that was released in TC5.1.5 prevents this.
Camera firmware TC6.2.1, TC6.2.0, TC6.1.2 & TC 6.1.1
Camera type
Hardware ID
Software
First released in
PrecisionHD 1080p 4x
52000000
S01752-2.0 FINAL
TC 5.1.5
ID:20012
Sangam.pkg
PrecisionHD 1080p 2.5x
54000000
S01777-2-0 FINAL
TC6.1.0
ID:20012
A7camera.pkg
PrecisionHD 1080p 4x S2
53000000
S01777-2-0 FINAL
TC6.1.0
ID:20012
A7camera.pkg
PrecisionHD 1080p 12x
50000001
S01718-4.0 FINAL
50000002
ID:40083
50000003
Rover.pkg
TC5.1.6
12
Introduction software version TC6
Camera firmware TC6.1.0
Camera type
Hardware ID
Software
First released in
PrecisionHD 1080p 4x
52000000
S01752-2.0 FINAL
TC 5.1.5
ID:20012
Sangam.pkg
PrecisionHD 1080p 4x S2
53000000
S01777-2-0 FINAL
TC6.1.0
ID:20012
A7camera.pkg
PrecisionHD 1080p 12x
TC5.1.6
50000001
S01718-4.0 FINAL
50000002
ID:40083
50000003
Rover.pkg
Camera type
Hardware ID
Software
First released in
PrecisionHD 1080p 4x
52000000
S01752-2.0 FINAL
TC 5.1.5
Camera firmware TC6.0.1
ID:20012
Sangam.pkg
PrecisionHD 1080p 4x S2
53000000
S01777-2-0 FINAL
TC5.1.7/TC6.0.1
ID:20011
A7camera.pkg
PrecisionHD 1080p 12x
50000002/50
S01718-4.0 FINAL
000003
ID:40083
TC5.1.6
Rover.pkg
13
Introduction software version TC6
Camera firmware TC6.0.0
Camera type
Hardware ID
Software
First released in
PrecisionHD 1080p 4x
52000000
S01752-2.0 FINAL
TC 5.1.5
ID:20012
Sangam.pkg
PrecisionHD 1080p 4x S2
53000000
S01777-2-0 FINAL
TC6.0.0
ID:20010
A7camera.pkg
PrecisionHD 1080p 12x
50000002/50
S01718-4.0 FINAL
000003
ID:40083
TC5.1.6
Rover.pkg
14
New features and functionality in TC6.2.1
New features and functionality in TC6.2.1
•
Support for new flash memory that will be introduced in new hardware revisions of the C
series codecs. This new memory will probably start shipping spring or summer 2014. More
information about TAN numbers and compatibility levels will appear in a later release note.
Features that have been re-introduced or fixed in TC6.2.1:
•
The camera rescue script has been re-introduced (CSCuc21521).
•
It is again possible to control the EX-series by the remote control, which is required when
FIPS mode is enabled. This feature was broken in TC6.1 and TC6.2.0 (CSCui41983 &
CSCui73612).
•
The login prompt for serial has been changed and will no longer include the system name in
the second login attempt. This has been breaking integration with Crestron controllers
(CSCuj12197).
For more information, please see use the Bug toolkit.
15
New features and functionality in TC6.2.0
New features and functionality in TC6.2.0

Changed BFCP port range

Video mute icon on EX series

Camera tamper detection on PrecisionHD 1080p 12x

Additional dialog added in “connect to other codec” message when Touch 8 is disconnected from
codec

Moveable PIP on EX series

Improved web interface features

Improved packet pacing on presentation channel

Lync 2013 integration for point-to-point calls (Requires VCS x8)

CUCM Improvements
•
CUCM Redundancy support: Failover, Fallback and Call Preservation
•
Improved Provisioning from CUCM
•
Encrypted configuration from CUCM
•
Support for auto discovery of the CUCM

ICE support

Active Control: Providing end users conference control with TelePresence Server

New diagnostics warnings on web interface

Change of dynamic payload types – Cisco CUCM standard is used

Reduced support for HTML tags in message alert and message prompts on screen

G.729 support for H323 calls

VU meter on web interface for C series
16
New feature descriptions TC6.2.0
New feature descriptions TC6.2.0
Changed BFCP port range
Due to the support for ICE and TURN in TC6.2, the BFCP port is now incrementing from UDP/TCP
5070 to 5077. If a firewall is blocking ports in this range, the presentation channel will not be
established and the presentation will be sent in the main video channel. Please note that BFCP will
only be sent over TCP as a fallback for interworking scenarios.
Video mute icon on EX series
An icon will be displayed on the OSD to indicate that the privacy shutter is closed.
Camera tamper detection on PrecisionHD 1080p 12x
The following configuration will detect if camera is panned or tilted manually and will reset the camera
position to the last known position. The default setting is off.
xConfiguration Cameras Camera 1 MotorMoveDetection: On
Additional dialog added in “connect to other codec” message when
Touch 8 is disconnected from codec
The touch panel is now less prone to accidentally getting un-paired by a user when a paired codec is
shut down or rebooting. When the touch panel is trying to pair, an indicator is shown and by tapping
the toolbox icon a warning shows up, explaining that un-pairing will break the connection to the
currently paired video system.
17
New feature descriptions TC6.2.0
Moveable PIP on EX series
Moveable PIP solves the problem of getting a video PIP in front of the PC view, or other important
information when presenting or viewing PC. Click and drag to re-locate the PIP to pre-defined drop
zones.
Improved web interface features
The System Recovery page has new information and improved layout. A more precise explanation of
the alternatives and consequences of the different recovery options is provided. Software Recovery
Swap (SelectSW) is now available on the web interface.
Improved packet pacing on presentation channel
Packet pacing has been improved on the presentation channel. Packet bursts on presentation channel
caused issues with low bandwidth (~512kb) calls due to high data bursts. These are now lowered or
shaped. CDETS reference CSCue91808.
Lync 2013 integration for point-to-point calls (Requires VCS x8)
Requires VCS version x8, estimated release August 2013.
•
See Lync 2013 users in TC endpoints phonebook
•
Ability to dial between TC-endpoint and a Lync user and get high quality audio and 720p video. No
support for separate presentation channel in this release
•
HD quality at full frame rate – 720p30 (bidirectional)
•
Ability to answer calls on either TC-endpoints or Lync 2013 clients when receiving an incoming
call
Lync 2013 mode is enabled by executing the following configuration:
xConfiguration Conference 1 LyncCompatibility Mode: On
CUCM improvements
The CUCM features in this version require the installation of a device pack for CUCM 9.1.1 (or 8.6.2),
which is released summer 2013.
CUCM redundancy support: Failover, fallback and call preservation
The TelePresence endpoints have CUCM redundancy support with failover and fallback. The
TelePresence endpoint will automatically register to the next CUCM in the cluster if the connection to
the active CUCM is lost. The re-registration to the primary CUCM will occur in the background during
the call.
18
New feature descriptions TC6.2.0
Call preservation
If the TelePresence endpoint loses its connection to the primary CUCM, the call is preserved. This
provides greater resiliency and a better user experience. All actions (e.g. presentation, hold) on the
touch panel will be greyed out except for “Hang Up” since call control is lost (connection to the
CUCM). The next call will be handled by the secondary CUCM and all call features will be available.
When the primary CUCM is back online, the endpoint will automatically register with the primary
CUCM and de-register to the secondary CUCM.
Improved provisioning from CUCM
Several provisioning parameters have been added to TC6.2. For a detailed description please see
“Administering TC endpoints on CUCM guide” for TC6.2.
Encrypted configuration from CUCM
TelePresence endpoints can be fully and securely provisioned from Cisco Unified CM with a simplified
deployment. When the TelePresence endpoint has been setup with a secure connection (encrypted
security profile) in the CUCM, the provisioning data from the CUCM to the endpoint is encrypted. The
data will be transmitted over HTTPS. TC endpoints will only read admin password if the endpoint has
been set up with an encrypted security profile. The password cannot be empty and the user name
must be admin.
Support for auto discovery of the CUCM
The TelePresence endpoints now have support for auto discovery of the CUCM through option 150
without using CDP/VLAN. After a factory reset the endpoint will automatically register if the network
provides a CUCM in DHCP Option 150. This is achieved by altering the default value for
xConfiguration Network 1 DHCP RequestTFTPServerAddress to On (previously Off).
ICE support
ICE provides the optimal media path by sending peer to peer when possible:
•
Enables cloud scenarios
Reduces bandwidth cost: No need to traverse cloud or enterprise servers
•
Reduces traversal load of VCS
•
Standardized IPv4/IPv6 dual stack solution
•
Separates signaling and media
A signaling path must exist for ICE to work
Pre-requisites and requirements:
Both endpoints in the call need to be ICE enabled and configured with a valid TURN server and
credentials to allocate a relay port. If TURN connection is missing, only the host port is offered.
19
New feature descriptions TC6.2.0
•
Active Control (IX) is not supported with ICE
•
Not supported by CUCM until CUCM 10 (registration and calls without ICE will work but calls
requiring ICE will fail)
•
ANAT must be turned off, which is the default setting. (ANAT Applies to Dual Stack Call protocol
mode. SDP will have both an IPv4 and IPv6 address. This feature should not be used yet.)
•
Entities in the call flow that are not compatible or accepting the ICE signaling may cause these
calls to be rejected or filter out the ICE media lines. If an ICE enabled endpoint is calling an
endpoint without ICE support or ICE enabled, the media will most likely not pass through. This is
because both endpoints are required to participate in the ICE negotiation to open a blocking NAT
or firewall, and the ICE endpoint may present its non-reachable host address in the initial media
offer. In a VCS scenario, the VCS will do a traversal call if it detects that one endpoint behind a
NAT/firewall is not doing ICE.
Active Control: Providing end users conference control with TelePresence
Server
Active control is a feature that helps conference participants to administer a conference on
TelePresence Server through a Touch panel.
End users can interact with the TS to control the meeting experience. Each user can see the
participant list, change video layout, disconnect participants, etc. from the touch interface.
Active Control Features in TC 6.2 (Phase 1):
•
Participant lists  Friendly name and caller id.
•
Change layout locally  Applies to Main video channel only. When presentation is active, the
layout will only select where to put main video or presentation.
•
Conference information  Name of the conference
•
Mute remote participant  This feature will be added in TC6.3
•
Disconnect remote participant
•
See who is active speaker  An icon appears next to the speaker in the participant list
•
See who is presenting  A PC icon appears next to the speaker in the participant list
Pre-requisites and requirements:
•
Requires TelePresence Server 3.1 or later in remote management,
•
Must be behind a Conductor (XC2.2 and later), not directly registered to VCS/CUCM
•
CUCM version 9.1.2 or later
•
VCS version X7 or later
20
New feature descriptions TC6.2.0
•
Requires TelePresence Touch 8, no support for Remote Control
•
No TelePresence MCU support
•
SIP only feature. H323 interworking scenarios are not supported.
•
Requires that UDP port 5172 is not blocked by any firewall
•
Active Control is disabled by default. Enabling the features may cause problems with the call
signaling. If an Active Control enabled call traverses a CUCM trunk with a CUCM version lower
than 9.1.2, Active Control fails as the CUCM will zero port the Active Control media lines. ICE and
Active Control cannot be used simultaneously in TC6.2. To enable Active Control, execute
xConfiguration Experimental Conference 1 ActiveControl Mode: On.
New diagnostics warning on web interface
The following diagnostics warnings have been added to the web interface diagnostics troubleshooting
section in TC6.2:
•
Warning that it will not be possible to make a call when sip listenport is «Off» and SIP outbound is
disabled
•
Warning when not registered on the protocol (SIP or H323) chosen as the default call protocol
•
Warning if the SIP profile type is configured incorrectly
•
Warning if registered to VCS and having TLSVerify On
•
Notified when having a misconfigured static IP address
•
Warned whenever the Speed/Duplex setting on the codec is not set to Auto
•
Warning if the CDP provided Duplex setting of the neighboring switch is different than the reported
duplex setting on the codec
•
Warning through diagnostics if the system has a missing release key
Reduced support for HTML tags in message alert and message prompts
on screen
For security reasons only <p> and <br> HTML tags are supported in messages on screen (cf.
Message Alert and Message Prompt commands). These tags will result in line breaks as normal. No
other HTML tags will be interpreted; they will appear as text on the screen.
G.729 support for H323 calls
H323 now also supports the G.729 audio codec. G.729 has been supported for SIP from TC6.1.0.
21
New feature descriptions TC6.2.0
VU meter on web interface for C series
The VU (Volume Unit) meter found in the OSD, which shows a representation of the signal level on
input sources is now available also from the web interface peripherals section. This feature is not
available for SX, MX and EX series endpoints.
Change of dynamic payload types – Cisco CUCM standard is used
Dynamic Payload Numbers will follow Cisco CUCM standard if possible:
Codec
Value
H.263+
96
H.264 Base (Mode0)
97
H.264 Base (Mode1)
126
H.264 Base (Mode2)
127
H.264 Main (Mode1)
112
H.264 High (Mode1)
100
FEC
115
H.264 SVC
98
H.265
99
X-H.264UC
122
X-ULPFECUC
123
NSE
100
RFC 2833
101
L16
102
AAC-LD (mpeg4-generic)
96
G.722.1 32k
104
G.722.1 24k
99
AAC-LD (MP4A-LATM) 128k
122
AAC-LD (MP4A-LATM) 64k
123
AAC-LD (MP4A-LATM) 56k
100
22
New feature descriptions TC6.2.0
Codec
Value
AAC-LD (MP4A-LATM) 48k
101
AAC-LD (MP4A-LATM) 32k
102
AAC-LD (MP4A-LATM) 24k
96
23
New features and functionality in TC6.1.2 & 6.1.1
New features and functionality in TC6.1.2 &
6.1.1
6.1.1 and 6.1.2 are maintenance releases and have no new functionality, only bug fixes.
24
New features and functionality in TC6.1.0
New features and functionality in TC6.1.0

Self view and layouts behavior changes on EX series

Reduced support for HTML tags in message alert and message prompts on screen

Release key policy change and software upgrade management

Password always prompted on Telnet and SSH

Diagnostics logging

G.729 audio codec support

Voice mail support and message waiting indication

Shared lines support in CUCM

Ad-hoc conferencing in CUCM

Support for call forwarding (Call Forward All) – EX series only

Audio-driven microphone mute indication – EX series only

Bluetooth headset support – EX series only

CTI/JTAPI support (remote expert solution support)

Touch 8” has now an encrypted file system

New and improved web interface features

Refined Touch user interface and new Touch features

No encryption icon shown on screen on EX series

API shows status of connected outputs
25
New feature descriptions TC6.1.0
New feature descriptions TC6.1.0
Self view and layouts behavior changes on EX series
The following behavior changes (CSCug21387) have been made for EX series:
•
Self-view will be turned off when disconnecting - outside call selfview will always be in full screen if
ON
•
If self-view is ON when connecting, keep selfview in full screen, bring up selfview PIP when
connected.
•
Increased size of filmstrip, with maximum 3 frames possible.
Reduced support for HTML tags in message alert and message prompts
on screen
For security reasons only <p> and <br> HTML tags are supported in messages on screen (cf.
Message Alert and Message Prompt commands). These tags will result in line breaks as normal. No
other HTML tags will be interpreted; they will appear as text on the screen.
Release key policy change and software upgrade management
As from software version TC6.1, you do not need to install new release keys; it is sufficient that the
video system has a valid release key for any earlier TC software version. This means that it is possible
to upgrade from 6.1.0 to 7.x.x without entering a new release key. A caveat in TC5.1.x web interface
does not allow installing TC6.1 without having a valid TC6.x release key. Other software upgrade
methods will still work.
Due to this change, TC6.1 and later software releases cannot be downloaded from ftp.tandberg.com
anymore.
TC6.1 and later will only be available for download at http://www.cisco.com, for users with a valid
service contract assigned to a CCO (Cisco Online Connection) ID.
Password always prompted on Telnet and SSH
When signing into the video system using Telnet or SSH, the password will always be prompted. This
applies even when the password is empty (not set). This may cause problems with automatic scripts
following the TC5 behavior.
Diagnostics logging
You can use the Touch 8” panel to enable diagnostics logging of the video system. Diagnostics
logging is meant for troubleshooting only, and will lower the system performance while switched on.
26
New feature descriptions TC6.1.0
G.729 audio codec support for SIP
Support for the G.729 including Annex A and B audio codec is added in order to provide better IP
phone interoperability. G.729 codec support is only implemented for the SIP protocol as of TC6.1.0.
27
New feature descriptions TC6.1.0
Voice mail support and message waiting indication
Endpoints registered to a Cisco Unified Communications Manager (CUCM) can be assigned a voice
mail profile. When receiving a Busy or No Answer signal from such an endpoint, the call is forwarded
to voice mail.
You can access the voice mail from a Touch 8” panel by tapping the Messages icon. Also a message
waiting notification will appear.
Shared lines support in CUCM
When registered to a Cisco Unified Communications Manager (CUCM) the endpoint may be part of a
shared line. This means that several devices in the same partition share the same directory number.
The different devices sharing the same number receive status from the other appearances on the line.
For example, you can set up a shared line so that many devices share the same number and the first
available operator picks up the call (help desk). Assisted call handling, where an administrator
manages the calls for an executive (forward, barge in) is another example. Also multiple devices
belonging to one person can share the same line, thus allowing him/her to pick up a call on one device
and resume it on another (single number reach).
You can find information about how to set up shared lines in the CUCM user documentation (Cisco
Unified Communications Manager System Guide).
Ad-hoc conferencing in CUCM
Endpoints registered on Cisco Unified Communications Manager (CUCM) version 8.6.2 or later can
invoke an ad-hoc conference. This requires that a conference bridge is added as an MCU on CUCM.
Any endpoint can participate in the conference, regardless of where they are registered.
If the number of participants drops to two, the conference will de-escalate to a point-to-point call.
A CUCM device package is required to be able to configure the Multipoint mode from the CUCM to
allow for ad-hoc conferencing using a media resource group list. If the multipoint mode configuration is
not available in CUCM, ad-hoc conferencing must be configured manually using the following
command: xConfiguration Conference 1 Multipoint Mode: CUCMMediaResourceGroupList.
CUCM 8.6(2.23071) device pack (requires CCO login):
http://software.cisco.com/download/release.html?mdfid=283782839&flowid=26422&softwareid=28207
4299&release=8.6(2.23071)&relind=AVAILABLE&rellifecycle=&reltype=latest
CUCM 9.1(1.21010) device pack (requires CCO login):
http://software.cisco.com/download/release.html?mdfid=284510097&flowid=37562&softwareid=28207
4299&release=9.1(1.21010)&relind=AVAILABLE&rellifecycle=&reltype=latest
28
New feature descriptions TC6.1.0
This device pack is not available for CUCM 9.0.
Support for call forwarding (Call Forward All) – EX series only
When registered to a Cisco Unified Communications Manager (CUCM) call forwarding is supported.
Call forwarding diverts calls to a specified number. When Call Forward All is activated, all incoming
calls are diverted.
The target destination for diverted calls can be set from the Touch 8” panel, or provisioned by the
Cisco Unified Communications Manager (CUCM). You can find information about call forwarding in
the CUCM user documentation (Cisco Unified Communications Manager System Guide).
Audio-driven microphone mute indication – EX series only
When in a call, you will be notified if you start speaking while your microphone is muted. The
notification - Your microphone is muted - will be displayed on the main display.
Bluetooth headset support – EX series only
The Bluetooth version 2.1 headset profile is supported. Bluetooth 3.0 is not supported. The following
functions are included: answer, volume up, volume down and hang up. A Bluetooth headset icon
appears in the audio selector on the Touch controller when a headset is paired with the video system.
Only one headset can be paired at a time.
CTI/JTAPI support (remote expert solution support)
A Cisco Unified Communications Manager (CUCM) exposes call control of endpoints via a Java
Telephony API (JTAPI). Cisco’s JTAPI enables custom applications to monitor device availability and
control calls remotely. The following features are supported: call, answer, disconnect, hold, resume,
blind transfer, consultative transfer and consultative conference.
Endpoints registered to a Cisco Unified Communications Manager (CUCM) 9.0 or later support the
Cisco Remote Expert Smart Solution (version 1.8).
Touch 8” has now an encrypted file system
►
Factory reset is more secure as it now follows the same procedure as on the codecs: resetting
the touch panel will securely delete the cryptographic key
► If you downgrade a codec from TC6.1 to an older version, the connection to the touch panel is
lost and you must pair it again. This is required because the codec will not be able to
communicate with a touch panel that has an encrypted file system. The codec requires new
Linux kernel modules.
29
New feature descriptions TC6.1.0
New and improved web interface features
►
Several diagnostics checks have been added. Diagnostic checks may easily identify
configuration errors
►
Factory reset warnings have been improved
►
Easier to download logs and configuration
►
Easy to perform configuration backup and restore
Refined Touch 8” user interface and new Touch 8” features
►
The merge button is no longer displayed when a user clicks on “Accept & Hold current”. To
later merge the calls, select the active call, push “Add” and select the call on hold. The merge
button is removed from the inactive call. This is to align with Cisco IP phones
►
The Network section of the system information on Touch 8” will now include the network VLAN
ID
►
From TC6.1.0 it is no longer possible to transfer, hold or resume one of the participants in a
multisite call. These functions are only available for a participant in a peer-to-peer call. This is
to get a more unified experience across all conferencing methods. (CSCue59134)
►
Call transfer is now attended/consultative; the touch panel no longer supports unattended
transfer. A consultative transfer is one in which the transferring party can speak with the third
party before connecting the caller to the other party.
►
It is no longer possible to add a new call to an existing call without placing the existing call on
hold.
►
It is no longer possible to end a held call without resuming it first.
►
TC6.1.0 has a call duration timer in the upper right corner of the touch panel
►
Missed calls and message waiting indicators; direct access to voice mail
►
Call Forward All is available by pushing in the status pane in the upper left corner
►
New dial pad, soft keyboard and improved text selector
No encryption icon shown on screen for EX series
Encryption icon is no longer shown on the screen of an EX series system. If a call is encrypted, a
padlock will be shown next to the call duration timer on the Touch panel. It is possible to enable a
temporary OSD encryption indicator for all other systems by setting “xConfiguration Video OSD
EncryptionIndicator: AlwaysOn”.
30
New feature descriptions TC6.1.0
API shows status of connected outputs
Executing xstatus Video Output will return the status of connected outputs and their resolutions. This
information can also be seen in the web interface under Configuration –> Peripherals.
Example:
*s Video Output HDMI 1 Resolution Height: 1080
*s Video Output HDMI 1 Resolution Width: 1920
*s Video Output HDMI 1 Resolution RefreshRate: 60
*s Video Output HDMI 1 Connected: True
Some connectors do not support hot plug detection, in this case the Connected status will be printed
as unknown. Examples are DVI-A, composite and S-video. In these cases, the configured resolution
for that interface is printed. Example:
*s Video Output DVI 2 Resolution Height: 768
*s Video Output DVI 2 Resolution Width: 1024
*s Video Output DVI 2 Resolution RefreshRate: 60
*s Video Output DVI 2 Connected: Unknown
New product description for Cisco TelePresence Profile 55
In TC6 the Cisco TelePresence Profile 55 system has changed product name, it is now called Cisco
TelePresence Profile 52/55. This change is visible in the web interface.
31
New features and functionality in TC6.0.0
New features and functionality in TC6.0.0

Improved video layout control on Cisco TelePresence Touch 8

Security warning when system password is not set

New software release for Cisco TelePresence PrecisionHD 1080p 4x S2 Camera.

Pairing support for Cisco ISDN Link

Support for encryption on CUCM

Support for encrypted CTMS calls

New web interface features

Certificate handling

Down speeding in multisite

1080p60 support for SX20, newer C60´s and C90´s

Localization for Touch

Improved fan control for SX20

New path for capturing User Interface screenshots from Touch 8

New Endpoint upgrade API for TC6 and Cisco TMS 14.1 and later

Behavior change: No disconnect confirmation when using OSD
32
New feature descriptions TC6.0.0
New feature descriptions TC6.0.0
Improved video layout control on Cisco TelePresence Touch 8
The Touch 8 layout control has got the following improvements in TC6.0.0:
►
►
Improved local layout control on Touch
o
•
Layout options available directly from stage
o
•
Icons reflecting the actual layouts
Support for custom layouts on Touch
o
•
Custom layouts defined on TC Console 6.0
o
•
Icons will reflect the actual layouts also for custom layouts
►
Support for full screen presentation with remote video in PIP
►
Support for moving PIPs from Touch
►
Self view / minimized presentation / remote video (when having full screen presentation)
►
Predefined drop zones
►
Support for changing video layout sent to remote sites when hosting a MultiSite conference
►
Support for “lock speaker” in MultiSite from MultiSite host. Show the same participant in full screen
mode for the entire call (no voice switching between participants).
Security warning when system password is not set
There will be an on screen warning in the lower right corner indicating that the system password is not
set. The warning will also be displayed on the touch panel. The warning will disappear as soon as the
password has been changed.
New software release for Cisco TelePresence PrecisionHD 4x S2 Camera
With the TC6.0.0 release, the PrecisionHD 1080p 4x S2 camera will automatically be upgraded to
camera software release ID20010. This is a bug fix release.
Pairing support for Cisco ISDN Link
With TC6.0.0 and the ISDN Link IL1.1.0 release it is possible to pair the TelePresence system with a
Cisco TelePresence ISDN link.
33
New feature descriptions TC6.0.0
Please note that the encryption indicator (padlock) will indicate that the connection to the ISDN Link is
secure, but does not guarantee the full end-to-end encryption as the ISDN Link does not have any
way of determining full end-to-end encryption. Due to this the encryption padlock can be turned off
with the xConfiguration “xConfiguration Video OSD EncryptionIndicator: <AlwaysOn/Auto/AlwaysOff>”
►
Configuration can be done on the web interface
►
Store ISDN contacts in the phone book
►
Specify ISDN when placing calls
►
For details on how to install the Cisco ISDN Link please refer to the Installation guide at:
http://www.cisco.com/en/US/products/ps12504/prod_installation_guides_list.html
►
For details on how to configure the Cisco ISDN Link please refer to the Administrator guide at:
http://www.cisco.com/en/US/products/ps12504/prod_maintenance_guides_list.html
Support for encryption on CUCM
With TC6.0.0 encrypted calls can be made when registered to CUCM. Certificate Authority Proxy
Function (CAPF) using Certificate Trust List (CTL) allows for Secure Real Time Protocol (sRTP)
encryption.
►
Enterprise level security
►
Establish a trusting relationship between end-points and servers, and end-point to end-point
►
Additional layers of security when compared to VCS registration
►
For details on how to configure encryption for TC endpoints registered to CUCM please refer to
the “Administering TC Endpoints on CUCM” guide at:
http://www.cisco.com/en/US/partner/products/ps11422/prod_maintenance_guides_list.html
Support for encrypted CTMS calls
With TC6.0.0 encrypted calls can be made to CTMS. The TC6 TelePresence system must have a
secure registration to VCS or CUCM to allow encrypted calls and CTMS encryption must be enabled –
see “New API configurations 6.0.0” page 30.
New web interface features
Improved call application:
►
Call, start/stop presentation
►
Main source select
►
Presentation source
►
Volume control and microphone mute
34
New feature descriptions TC6.0.0
►
Camera control
►
Layout control
►
Diagnostics info
►
Participant list
►
Local phonebook support on Web interface
►
It is possible to browse and search contacts
►
Possibility to add contacts to local phone book (Favorites)
Functionality to show all connected peripherals
►
Listing the connected input and output devices
►
See supported resolutions and refresh rates
►
Camera software
►
Touch device
►
Configuration of ISDN Link
Diagnostic test
►
The system will run a set of tests to detect possible problems and provide links to resolve the
issues
►
The following tests are performed:
►
Camera Software version
►
System name is set
►
SIP configuration
►
H323 configuration
►
Fan status
►
Release key is installed
►
Administrator password is set
►
Pending diagnostic issues
►
System temperature
35
New feature descriptions TC6.0.0
Certificate handling
The Security (Configuration – Security) gives the possibility to upload Certificate Authorities (CA) in
the PEM format (.pem) with one or more certificates in one file. It is possible to turn on and off the
certificate for HTTPS, SIP and 802.1x.
The locations of these files on the codec are:
/config/certs/apps/8021x.pem
/config/certs/ca/default.pem
There is no key-file as the certificates are stored decrypted.
Down speeding in multisite
You can now choose the total bandwidth. You set the total bandwidth to 4 mbit. First call will connect
at 2 mbit/s, next call will also connect at 2mbit. When calling the third participant, all calls will be down
speeded to accommodate all three calls within 4 Mbit.
The API commands to set this are:
►
xConfiguration Conference 1 MaxTransmitCallRate: 2000
►
xConfiguration Conference 1 MaxReceiveCallRate: 2000
►
xConfiguration Conference 1 MaxTotalTransmitCallRate: 4000
►
xConfiguration Conference 1 MaxTotalReceiveCallRate: 4000
MaxTransmitCallRate (and receive) is per call bandwidth usage.
MaxTotalTransmitCallRate (and receive) is total bandwidth usage.
1080p60 support for SX20, newer C60´s and C90´s
►
TC6 supports 1080p60 for C90, and some C60´s in addition to SX20.
►
All C60´s and C90´s currently in sale support 1080p60
►
C90 and C60 Codecs that support 1080p60 will show this on the System Information web page. If
codec does not support 1080p60 there will be no line mentioning 1080p60.
►
In TC6, 1080p60 is enabled by all C60 and C90 codecs that support it in hardware; no
configuration needs to be changed.
►
C60: With the newer mainboard revision G and later C60 will be able to encode/decode 1080p60.
►
C90: All C90´s with Cisco branding do support 1080p60.
36
New feature descriptions TC6.0.0
It is also possible to determine if 1080p60 is supported in the main.log as the following example
shows:
Example: top of main.log of C60:
Mar 23 18:33:28 ppc main: CasperII  Must be Casper II (not Casper) = OK
Mar 23 18:33:28 ppc main: Main board: B  Main board must be G or later. = NOT OK
This codec does not support 1080p60 because the main board is too old.
Example main.log of C90:
Jan 16 11:45:17 ppc main: Saturn  Must be Saturn II (not Saturn) = NOT OK
Jan 16 11:45:17 ppc main: Main board: F  does not matter for C90
This codec does not support 1080p60 because the codec is too old.
Localization for Touch
New languages added to Cisco TelePresence Touch 8:
►
Traditional Chinese
►
Portugese Brazilian
►
Turkish
►
Czech
►
Polish
Improved fan control for SX20
TC6 will reduce fan noise on SX20 by changing the fan control behavior:
►
New minimum fan speed is 1500rpm versus 2000rpm in TC5.1.5.
►
The fan will stay at 0rpm, and not start until temperature is 50 degrees Celsius versus 45 degrees
Celsius in TC5.1.5.
37
New feature descriptions TC6.0.0
New web path for capturing User Interface screenshots from Touch 8
With TC6, it is possible to capture screenshots from the Touch interface by entering the following URL:
http://<codec IP address>/web/translation.
Capturing screen shots from the Touch 8 is only supported on systems with a directly connected
Touch panel: MX-series and EX-series endpoints or C40, C60 and C90 when using Ethernet Port 2.
New Endpoint upgrade API for TC6 and Cisco TMS 14.1 and later
Cisco endpoints running software version TC 6.0 have a new API for use in software upgrades.
Endpoints with earlier TC software use the previous upgrade API.
It is now the endpoint that retrieves the software package from Cisco TMS. The upgrade will start
when the endpoint initiates it. The user will be prompted to upgrade or postpone when an upgrade
is ready. After completion the endpoint sends a success message to TMS and the upgrade will appear
finalized in TMS. The previous API had some flaws where TMS could detect an upgrade as failed
although it was successful. The new upgrade method is faster than the previous method.TMS
versions prior to 12.5 are now no longer supported. Cisco recommends TMS 14.1 or later for use with
TC6.1.
38
New feature descriptions TC6.0.0
The System Upgrade Status page in Cisco TMS 14.1 has been improved. The endpoint itself sends
continuous feedback throughout the process. To see the upgrade status, see Systems > System
Upgrade > System Upgrade Activity Status.
Behavior change: No disconnect confirmation when using OSD
With TC6, there is no longer a disconnect confirmation dialog when pushing the disconnect button on
the remote control.
New, changed and removed API commands, configurations and
statuses
The API commands, configurations and statuses are documented in the Cisco API Reference Guides
available for download at:
http://www.cisco.com/en/US/partner/products/ps11422/prod_command_reference_list.html
The full list of API changes from TC5 to TC6 can be found in the section “xAPI Changes TC6” in the
end of this document.
39
Open and resolved caveats in TC6
Open and resolved caveats in TC6
Using the Bug Search Tool
You can use the Bug Search Tool to find information about caveats (bugs) for this release, including a
description of the problems and available workarounds. The Bug Search Tool lists both open and
resolved caveats.
To use the Bug Search Tool, follow these steps:
Step 1 Access the Bug Search Tool by navigating to http://www.cisco.com/cisco/psn/bssprt/bss
Step 2 Log in with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the
‘Search for bug ID’ field, then click ‘Go’.
Resolved caveats in TC6.2.1
Application
Reference ID
Summary
CSCui94908
Endpoints behind firewall are not added by TMS due to changes in the
TmsDocumentPost XML file sent from the endpoint in TC6.1.x and onward. The TMS
post function for status and history is broken in TC6.1.x and TC6.2.0.
CSCui58858
CSCui00434
TC 6.2 does not give option for Standby control for MX 200:
•
Standby WakeupAction
•
Standby BootAction
•
StandbyAction
Wrong time zone set at endpoint when provision from CUCM. Set time zone to for
example Africa/Harare in CUCM which does not have DST time.
CSCui49305
Wrong time zone set at endpoint when provision from CUCM - America/Lima
Camera
Reference ID
Summary
CSCui68816
Presets are not working properly when using Sony HD-1.
CSCui64189
C60 codec TC 6.2 connected with 2 PrecisionHD 720p or Sony cameras in daisy
chain showing 2nd camera not connected.
40
Open and resolved caveats in TC6
OSD
Reference ID
Summary
CSCua42948 /
When using custom layouts and presenting on C series codecs, no layout options are
CSCui11511
available in the layout menu when the resolution of the presentation source is set to
certain values. The configured layouts appear in the menu as expected when the
resolution is not set to those values.
CSCui58504
A touch panel remains in "Connecting" state, unable to re-pair automatically in
networks with heavy packet loss.
CSCue29288 /
When FIPS mode is enabled on an EX60 or EX90 it appears to enter maintenance
CSCui73612
mode. It loses connection with the touch panel and puts up a message that it lost
connection with control device. This message must be removed when OSD is
disabled for those users who want to use FIPS on EX with remote control. This mode
is only supported for use with FIPS mode enabled and is generally NOT
recommended. The steps required to disable the Touch panel and enable remote
control:
1.
Login to the codec with ssh [email protected]
2.
Disconnect the Touch device from the EX series system
3.
xCommand System Unit FactoryReset Confirm: Yes TrailingAction: Restart
4.
xConfiguration Experimental SystemUnit MenuType: Full
5.
xConfiguration SystemUnit IrSensor:On
6.
The remote control is enabled after 60 seconds
Protocol
Reference ID
Summary
CSCui63564
It is not currently possible to disable IPv6 functionality, which is required for DoD UC
APL certification.
CSCui72627
Currently in FIPS mode, use of the MD5 algorithm is not allowed, however it is
required for SIP authentication to various call control agents. MD5 sent in the clear is
not permitted per FIPS certification requirements, but is allowed over TLS
connections. MD5 hashing needs to be permitted over TLS connections, satisfying
FIPS requirements and other interoperability requirements.
CSCuh50078
No incoming audio from Polycom RMX 7.8 when encryption is used. Happens for
previous and later versions as well. Tested with TC5, TC6.0.1 TC6.1 and TC6.2 with
same result. The optional MKI byte in the SRTP is not handled correctly by Cisco and
results in corrupt audio when played out.
41
Open and resolved caveats in TC6
Reference ID
Summary
CSCuh32320
Polycom RMX sends encrypted media that fails to decrypt and decode because TC
software is not handling the MKI byte in the SRTP correctly.
CSCui47228
TC6.2.0 fails to send OLC ack to MCU intermittently. This causes no video and audio
received from the MCU.
CSCui49305
Wrong time zone set at endpoint when provision from CUCM - America/Lima.
Platform
Reference ID
Summary
CSCuj12197
Connect to codec via serial and make sure login for serial is on. On 1st connection
codec prompts correctly: login:
If you after this enter an invalid password it will INCORRECTLY form the promt with
system name and a blank: <my systemname> login:
This is critical for integration with Crestron. Crestron have customers complain about
systems failing to connect after upgrading to TC 6.1.
Web
Reference ID
Summary
CSCuj28178
Signing in to the web interface using client certificate does not work.
CSCui41456
Presentation statistics are not available in the Web UI for the sender.
Resolved caveats in TC6.2.0
Application
Reference ID
Summary
CSCue29288
Dialling numbers with # does not work when using the remote control.
CSCuf74115
Full screen selfview issue in a dual monitor set up: When selfview is in full screen on
monitor two, it will end up as a pip after local presentation has been started and
stopped.
CSCua76593
Users are not able to change the layout via the layout menu on the OSD or the API.
CSCug48377
When setting a monitor to:
* PresentationOnly in all monitor roles
42
Open and resolved caveats in TC6
Reference ID
Summary
* Second in DualPresentationOnly
the background/wallpaper needs to be displayed.
CSCuf59880
When audit is enabled on SX20 it shows the login attempts from users, but it does not
contain any trace of the commands the user executed.
CSCuh03066
When using composited layouts resolution cannot be 1080p at 30fps at 1472 with
optimal definition profile set to high. Same call without composited inputs will result in
1080p30.
43
Open and resolved caveats in TC6
Audio
Reference ID
Summary
CSCug37410
G.729 is not implemented for H323, only for SIP.
CSCuf44626
When covering the handset microphone on EX series, far end hears echo when
speaking.
Camera
Reference ID
Summary
CSCuf04455
If a camera used on TC software is moved physically, the software does not detect
the movement and no change is made in xstatus camera n position. Because of this, if
we issue a xcommand Camera PositionReset or a pantiltreset, the camera does not
reset to the default position because the camera is not aware of how far off from the
default position it is.
OSD
Reference ID
Summary
CSCug76672
The encryption padlock does not appear when encryption is set to on. It does not help
to set the GUI EncryptionIndicator to “Always On”. The functionality used to be like
this: If Encryption is set to “On” then always display the padlock in call.
CSCuf89568
It is possible that another party changes the font/color of some element during a call.
This is due to the fact that some HTML tags are interpreted by the functions that
display information. This defect is open to harden the product and prevented this
situation. No script injection is possible as only few html tags are allowed to be
interpreted.
Platform
Reference ID
Summary
CSCuc73501
Codec doesn’t use the statically configured DNS server IP address when the DNS
server IP address is not received from DHCP server through domain server option.
CSCug77052
Admin Password applies to SX20 Serial Port in TC6 and TC6.1. Because the VX
Tactical and VX Clinical Assistant 1.2 requires serial port access without login,
communication with the buttons on the VX Tactical or VX Clinical Assistant will fail
when upgrading to TC6.x.x or TC6.1.x. .. Hence, TC6.0 and TC6.1 could not be used
with the buttons of the VX Tactical if a password has been set. From TC6.2, if
SerialPort LoginRequired is set to off - a system password can still be set without
44
Open and resolved caveats in TC6
Reference ID
Summary
breaking the serial port communication to a VX Tactical or VX Clinical Assistant 1.2.
TC5 does not require login on serial port. In TC6.x.x and TC6.1.x the workaround is to
remove the system password.
Protocol
Reference ID
Summary
CSCuh78102
A system may lose its H323 registration after boot.
CSCuh25060
TC6.1 endpoint calling via H.323 through VCS to an MXP fails to connect due to
“master slave negotiation failure”.
CSCuh11244
The TC side releases BFCP connection between Jabber Video and TC endpoint. This
drops the presentation, so it has to be restarted. Does not occur in TC-TC or JV-JV
calls. On the session refresh the TC endpoint should answer with floor status
(GRANTED) instead of RELEASED.
CSCuh50086
H323 Multiway Accept & Merge fails in 6.1.0, 6.1.1 and 6.1.2.
CSCug13548
The remote service supports the use of medium strength SSL ciphers.
CSCug13558
The remote host supports the use of anonymous SSL ciphers. While this enables an
administrator to set up a service that encrypts traffic without having to generate and
configure SSL certificates, it offers no way to verify the remote host’s identity and
renders the service vulnerable to a man-in-the-middle attack.
CSCue55239
Ghost call. It appears that the codec is calling itself automatically. Placing a codec on
a public IP will cause calls from SIP scanners. These scanners (e.g. SipVicious) are
used to detect possibilities for exploiting PSTN trunks. To avoid this perform the two
configuration changes: xConfiguration SIP ListenPort: Off and xConfiguration SIP
Profile 1 Outbound: On. Disabling ListenPort stops the endpoint from listening on port
5060/5061. Enabling outbound means that all incoming and outgoing call will re-use
the connection open from the endpoint to the VCS from the initial SIP REGISTER
message.
CSCuf06723
After the first hold/resume an H.323 endpoint may no longer see shared content.
CSCue59199
When a SIP authentication challenge is received that has both, digest should be
preferred over NTLM.
Touch 8
Reference ID
Summary
CSCue78225
Presentation dialog defaults to secondary camera instead of PC input when
presentation is pressed when PC is default presentation source.
45
Open and resolved caveats in TC6
Reference ID
Summary
CSCug56211
Touch panel loses pairing when “Connect to other codec” is pushed. This may happen
if the codec is not powered on or haven´t fully booted yet. When pairing is lost,
credentials are required to pair again.
CSCub67676
Endeavour fails to authenticate endpoints, which may allow an attacker to
impersonate the endpoint, and cause Endeavour to install any TT software package.
CSCtx02583
The call/add button on the Cisco Touch sometimes has the wrong label for systems
without MultiSite. In certain circumstances, it will be labelled as “Add” when it should
be “Add (Audio)” or labelled as “Add (Audio)” when it should be “Call”. This only
affects the label of the button, and doesn’t change the functionality. So while it may be
labelled as “Add”, it will connect as audio only. And while it may be labelled as “Add
(Audio)”, it still connects with video.
CSCug64208
A touch panel running TT6.1.0 release (TC6.1.0 on paired codec) shows 2 screens
superimposed on each other. One is the “Default Backgrounds” screen. The other is a
prompt to “Enter Menu Password”.
CSCug09690
Reverse DNS lookup for SSH may take a very long time to succeed with a bad DNS
configuration, which may cause a time out the SSH pairing between touch and
endpoint. Solution is to increase time out and remove reverse DNS lookup when
doing SSH.
Video
Reference ID
Summary
CSCuh85487
C90/C60 HDMI input 3 source is not detected when DVI-3 input is connected at the
same time (TC6.x).
CSCue91808
Presentations made from TC based Cisco TelePresence codecs may not be visible by
remote participants due to the presentation channel spiking outside of QoS
boundaries in a cyclic manner.
Web
Reference ID
Summary
CSCuh77884
Restoring a configuration from the web interface requiring a restart of lighthttpd will
abort the rest of the restore process. This is only a problem if any of the affected
configurations (4) differs from the default configuration.
CSCuh63012
Factory reset from web interface does not work in maintenance mode.
CSCuh41626
Attempting to change a users password through the web interface on a codec
configured in Strong Security Mode to a value that does not meet the password
46
Open and resolved caveats in TC6
Reference ID
Summary
complexity requirements results in an HTTP 500 error.
47
Open and resolved caveats in TC6
Resolved caveats in TC6.1.2
Application
Reference ID
Summary
CSCug70644
Codec prints message “Stack smashing from rxFecCountMissingPackets” and reloads
or goes into maintenance mode when in call with Jabber Video due to FEC error.
Video
Reference ID
Summary
CSCud91075
Workaround is in place after being removed in TC6.1.0: During a call you will see that
the encoded video will get more and more video artefacts that is not caused by packet
loss. In many instances it will look like zebra stripes. When the unit is connected to a
system that does not support ClearPath, the unit will send a Gradual Decode Refresh
(GDR) after a period of time to clear the video artefacts.
CSCue45963
Cisco TelePresence TC software based codec may crash when presenting a source
with 1600x1200 resolution.
Protocol
Reference ID
Summary
CSCuh03190
Ex90 intermittently crash when in call with Jabber Video 4.6 used on Windows Tablet.
(Jabber Video is not supported with Windows Tablets).
CSCuh32673
Touch may crash and system may enter maintenance mode when user selects
“Accept & End current” option when receiving a call when already in a call.
System
Reference ID
Summary
CSCug85711
The all.log file contains error messages when static IP address is set on the codec.
This problem does not cause any other issues.
48
Open and resolved caveats in TC6
Resolved caveats in TC6.1.1
Application
Reference ID
Summary
CSCug03464
Encryption icon is not shown on Touch and OSD although the call is encrypted.
Camera
Reference ID
Summary
CSCug56483
Camera pre-sets are not returning to the saved location on MX series. Instead the
camera is moving to the privacy position.
System
Reference ID
Summary
CSCug47392
When an SX20 running TC6 is placed in a VLAN with a static IP address the unit will
not be reachable on the network.
Touch 8
Reference ID
Summary
CSCug56502
Touch UI: Need easy way to enter dot (.) from the dial pad for IP address dialling.
Resolved caveats in TC6.1.0
API
Reference ID
Summary
CSCue14684
When troubleshooting codec issues, the ability to display a timestamp in an xStatus
output can be helpful when correlating output collected to other log files. Implemented:
xStatus Time SystemTime: “2013-01-21T09:31:55Z”
CSCue08216
xConfiguration monitor role “Dual” serves no purpose and should be removed from
value space on EX, MX and C20.
49
Open and resolved caveats in TC6
Application
Reference ID
Summary
CSCue42649
Self-view will not go back to fullscreen mode once presentation has executed. To
bring the SelfView back to FullScreen, you need to disable "SelfviewDefault" ->
"FullscreenMode" and enable.
CSCue04708
Every time the EX90 is power cycled, the sound output defaults to the ‘headset’, as
opposed to ‘speaker’.
CSCue04601
Wrong handling of the RTCP reception report may in some cases result in reported
packet loss more than 100%.
CSCua73240
When closing the privacy cover on EX60 and EX90, the unit does not stop sending
video.
CSCud79324
TC5x: In a point-to-point call, the remote video is shown in the first output display
(composite output). When presentation is started, the remote video is being replaced
at first output display (composite output) with the presentation content; the second
monitor (DVI output) also shows the presentation content.
Audio
Reference ID
Summary
CSCue89381
C40 with release TC5.1.6: when upgrading to release TC6.0.0 audio over HDMI is lost
because of EDID CRC calculation error. The same monitor worked fine in previous
release.
CSCue08042
rd
G.711 Audio received from 3 party device clips/saturated when audio goes out from
TC codec.
Camera
Reference ID
Summary
CSCue78324
The image output of the PrecisionHD 1080p4x S2 camera is hazy/foggy.
Protocol
Reference ID
Summary
CSCue00022
TC software not able to send Media toward OCS due to problem with xConfiguration
Video Layout RemoteLayoutFamily: PresentationSmallSpeaker
CSCuc89556
Cisco TC (C, EX, SX20, MX) based TelePresence codec may take longer than
50
Open and resolved caveats in TC6
Reference ID
Summary
expected time to register to a SIP registrar server.
CSCub87346
When changing from IPv6 to IPv4, the endpoints continue to be SIP registered on
IPv6.
CSCub16191
TC endpoint unable to re-register to outbound proxy after VCS failure. Endpoint
registers for VCS1 as primary and VCS2 as secondary using outbound registration.
VCS1 goes to maintenance mode. When VCS1 comes back online, the endpoint is
still registered to VCS2.
CSCtz67530
DHCP assignment is only valid for IPv4 stack. Changing the API configuration to
reflect this.
Old: xConfiguration Network 1 Assignment: DHCP
New: xConfiguration Network 1 IPv4 Assignment: DHCP
CSCug18202
Support for IPv6 audit server.
xConfiguration Security Audit Server Address must be given in as an IPv4 or IPv6
address. Host names are not supported. This setting is only relevant when Security
Audit Logging Mode is set to External or ExternalSecure.
System
Reference ID
Summary
CSCud08102
SX20 USB port intermittently ends up in a bad state. Re-plug USB (or reboot the unit
if remotely) to get the USB-serial communication back up.
CSCud17924
If the remote control has low battery, it sends two messages when pushing the ‘ok’ /
‘V’ button. This can be observed by enabling self view and point the remote towards
the camera to see the IR pulses. If the camera is used for IR, the codec interprets the
first message correctly as ‘ok’, but the second message is interpreted as volume
down.
CSCud96071
If a password for a user/admin is set to an empty string, the web portal will allow that
user/admin to log in with arbitrary data in the password field. If an attacker can change
the password to an empty string, then a user entering their correct password into the
web portal would not detect the change. Password checks should be an exact match,
including empty passwords.
CSCub20957
DHCP option 150 is not requested unless CDP is enabled. CDP is enabled by setting
xConfiguration Network 1 VLAN Voice Mode: Auto.
CSCuc83851
There exist executables on the endpoints running TC software that are compiled
without built-in object size checking (BOSC) and stack smashing protections.
51
Open and resolved caveats in TC6
Touch 8
Reference ID
Summary
CSCue59134
From TC6.1.0 it is no longer possible to transfer, hold or resume one of the
participants in a multisite call. These functions are only available for a participant in a
peer-to-peer call. This is to get a more unified experience across all conferencing
methods.
CSCue60191
The Touch 8” fails to encrypt its read-write file systems allowing sensitive information
to be recovered after a factory reset has been performed. For example, a touch panel
paired with an endpoint over the network will store administrative credentials and an
SSH key providing access to the paired endpoint. Recovered credentials could be
used to obtain administrative access to previously paired endpoints.
CSCtu29812
From TC6.1.0 it is possible to enter a release key directly on the Touch panel.
CSCug24292
Touch panel behaviour change. “Merge” button is not displayed when the user clicks
on “Accept & Hold current” option. To merge the calls, select the active call, push
“Add” and select the call on hold. The merge button is removed from the inactive call.
This is to align with Cisco IP phones.
CSCug24043
A Cisco TelePresence Touch 8” looses connection and does not retry when network
is restored after repowering when using static IP. Bug has only been partly fixed in
CSCuc68224.
CSCue25312
A Cisco TelePresence Touch 8” panel does not populate the field “DNS Domain
Name” when checking the Administrator -> Network Settings -> IP & VLAN menu
CSCud33338
Touch panel (Endeavour) frozen when changing IP address from DHCP to static IP
Video
Reference ID
Summary
CSCug70665
SX20 crashes with the following signature: VCODEC: H.264 Enc timeout on icont(s).
CSCuf17354
Similar to ghosting issue in CSCuc40011. Ghosting is experienced on a SX20 running
TC5.1.5. It generally happens 45 minutes into point-to-point calls.
CSCtz59250
TX9000 may show zebra stripes in call with C series endpoints after approximately 10
minutes
Web
Reference ID
Summary
CSCue52815
Web server does not start up and hence does not allow any HTTP or HTTPS
connections if the endpoint is configured to verify the CA without any CA list uploaded.
CSCue65698
Loading a previously backed up configuration from web browser shows error.
“xConfiguration Video AllowWebSnapshots: On” is not restorable.
52
Open and resolved caveats in TC6
Resolved caveats in TC6.0.1
Audio
Reference ID
Summary
CSCub87545
G729 audio codec support in TC software: G729, G729A and G729AB.
Application
Reference ID
Summary
CSCue46463
EX90 hosting a multisite call with two participants will transmit its own connected
presentation source for 1-2 seconds to participant 1 when participant 2 starts
presentation.
OSD
Reference ID
Summary
CSCue29288
Dialling numbers with # does not work when using the remote control.
Protocol
Reference ID
Summary
CSCud81796
Issues when system is receiving calls from other subscriber when registered to
CUCM.
System
Reference ID
Summary
CSCue70613
Upgrade from SSL 1.0.1c to 1.0.1d. Includes several security fixes.
CSCue14696
Cisco non-immersive TelePresence codec cannot add user initiated messages into
the system log files
Video
Reference ID
Summary
CSCue70860
Issues with H.264 decoding concealment in SX20 multisite conference.
53
Open and resolved caveats in TC6
Resolved caveats in TC6.0.0
Audio
Reference ID
Summary
CSCue08042
TC codec - Outgoing audio clips/saturated when receiving G.711 from 3 party
rd
device.
CSCtz62973
Noise is amplified to an unacceptable level when a presentation source is connected
to the SX20 via the supplied DVI-VGA/audio cable.
New cable available CPN: 74-10160-02
Camera
Reference ID
Summary
CSCud95689
Cisco TelePresence PrecisionHD 1080p4x S2 camera may fail after upgrade.
The power LED is up but no remote control and no video is coming from the camera.
CSCuc21521
Script to upload PrecisionHD 1080p4x firmware image to camera to recover from
CSCua44699 - Camera fails to boot due to checksum validation failure.
CSCty38897
Camera image intermittently disappears because initialization fails after reboot on
EX90 and EX60.
OSD
Reference ID
Summary
CSCty36557
Russian time zone displayed incorrectly as GMT+3 instead of GMT+4. The time itself
is correct.
CSCtz08306
If non-standard rate is set for default call rate, different rate is used instead of that set
for when dialling via web or remote
CSCty30567
Once a C series codec that is connected to a Cisco LCD 110L PRO 47 goes into
standby and the monitor itself goes to standby it is unable to receive a call (without
auto answer).
CSCtt13560
Not possible to store a contact for direct IPv6 dialling.
CSCua85783
When receiving presentation from MXP, no layouts are available in OSD UI.
54
Open and resolved caveats in TC6
Protocol
Reference ID
Summary
CSCud96538
When Panasonic Endpoint KX-VC600 makes a point to point SIP call to C20 (version
TC5.1.4, TC5.1.5), the C20 hangs without the call being connected.
CSCud61578
EX60/90 endpoints registered to CUCM in SIP mode do not encode “#” / “*” in SIP
messages that are constructed.
CSCub01162
TC/TE based TelePresence codecs configured for SIP may not register to the
expected SIP proxy server.
CSCua84565
BFCP interoperability no longer working with Jabber for Windows.
CSCtr32298
To use SIP verified, a CA list must be uploaded to the /user folder using SCP (root
user must be enabled). The CA list must be named sipcalist.pem and be in DER
format.
CSCub27043
Not possible to dial via directory.
CSCtz87452
MX, EX, E20, C and SX series endpoints cannot use CUCM phone books with
numbers including spaces.
CSCty80153
A SIP request using TCP should be responded to on the IP port where it was
received.
CSCtq72699
The Codenomicon SIP UAS test suite configured to send malformed INVITE
messages caused the C20 to reboot repeatedly.
CSCtu20888
The system registers on H323 with System Unit name or Mainboard ID.
CSCua32997
Codec crashes with error message: (none) main: Received signal SIGSEGV (11) in
thread 0x48269480, TID 2416.
CSCtz91531
Black video received because RTP is not decoded until we process the SIP ACK.
CSCtz78809
In some call scenarios, dual stream will not work in a C series multisite call involving
MXP (VCS registered) and CUCM registered endpoints such as CTS/C series.
CSCua84373
C series receive dual channel as part of main video when MCU H.239 minimum
bit rate set as 512kbps.
CSCuc69143
When TE6 is completing attended SIP transfer, E20 is receiving a second call.
CSCue16781
When dialling an MCU or other BFCP server-only endpoints after first making a
calltype: audio call, BFCP negotiation will fail because the endpoint offers s-only
which the MCU will reject.
CSCtz20817
NTP over IPv4 is not marked with DSCP (QoS) values.
CSCua75897
NTP over IPv6 is not supported.
Provisioning
Reference ID
Summary
CSCua92105
A TelePresence codec may get into a state where phone queries fail.
CSCtz75092
After C60 codecs reboot, TMS sets codecs “Behind Firewall” because of the 14
seconds delay responds from codecs to TMS http request “systemunit.xml”
CSCtz53254
Sometimes the C20 does not send its IP address in boot event to TMS via
HTTP/XML.
55
Open and resolved caveats in TC6
System
Reference ID
Summary
CSCuc60271
Enable cryptography (except media encryption) in no-crypto software. This allows
usage of Touch panel on Non Crypto systems (TCNC)
CSCue10525
Timestamps in logs does not have same time zone. Logs from arms (expect osd)
seem to be logged with UTC, while ppc log entries are formatted according to local
time zone.
CSCuc64359
When a corrupt config.db is loaded onto a TC5 or TC6 system, the codec will not fully
boot and system will not load to a fully operational state.
CSCub82639
SX20 fan occasionally makes a loud noise.
CSCuc41943
Enhancement: Add MTR package to TC software.
CSCub85502
SX20 unexpectedly reboots due to abort in ConferenceControl.
CSCub67683
A stack based buffer overflow vulnerability is present in the facilities handling package
extraction. Successful exploitation of this vulnerability can allow an attacker to execute
arbitrary code with elevated privileges, and can be leveraged to forge software
packages.
CSCub67672
It may be possible for an attacker to overwrite arbitrary files on the system, by getting
an authenticated administrator to extract a specially crafted package file.
CSCub67663
A locally authenticated administrator may execute arbitrary commands via the
pkgextract utility using specially crafted package files.
CSCuc09826
The maintenance shell does not always kick in when the unit gets into a cyclic reboot.
If system crashed less than 4 minutes ago it will enter maintenance mode rather than
going into a reboot.
CSCua98636
Time on OSD and Touch 8” panel are different on SX20.
CSCuc09419
Codec at TC5.1 cannot be downgraded directly to TC3.1.x
CSCtt44610
TC software executables are not compiled as position-independent executables,
providing limited address space layout randomization support.
CSCtx09955
Logs fill up with IPV6 DHCPClient error message.
CSCtx84402
Endpoint should start DHCP discovery and negotiate new address, not re-use
address from VLAN less environment.
CSCtz78119
When log ctx RTPStatistics debug x is turned on, RTP statistics should appear in the
application.log
CSCua00135
Factory reset from codec CLI or web does not reset the layouts to factory settings.
CSCtz99399
TC console does not work with TC Non-Cryptographic software.
CSCty53353
Ringing did not stop after call is connected and even after call is disconnected.
CSCub84833
Tshell crashes when executing xFeedback register * and then clicking layout button
on the remote control.
CSCub54863
SX20 reboots when making or receiving a SIP call when system clock set to 1936.
CSCua02850
SX20 date set to 2038 causes restart when placing a call.
CSCub03016
The output of the xStatus Ethernet duplex setting on an EX90 when running TC5.x as
well as latest TE6 alpha release is incorrect. When it is configured for half it still
shows full.
56
Open and resolved caveats in TC6
Reference ID
Summary
CSCtx65144
If the config.db file is corrupted the system will go into a constant reboot.
CSCub18097
Not possible to downgrade EX90 with “hardware Compatibility = 2” below TC5.1.1.
Touch 8
Reference ID
Summary
CSCub43575
C90 loses connection with Touch panel when layout button is pushed in a threescreen scenario with a custom layout.
CSCtt25399
When static IP is selected, the NTP server needs to be set explicit as well. OBTP
(One Button To Push) will not work.
CSCua26789
If microphone is muted during a call, the icon turns red, and stays red after the call is
disconnected.
CSCtu42290
API Request: Pairing command set for external Touch panels
CSCua05967
When re-powering a Touch panel that has been used in direct mode (EX/MX) in a
LAN mode setting using a power brick, the Touch panel gets stuck in a state where it
displays “upgrading software”.
CSCtz86298
802.1x is not handled correctly on unit with PC port and/ or Touch.
Video
Reference ID
Summary
CSCtr32331
A C20 participating in a MultiSite will not be able to send the following video formats in
its main video channel: 1280*768, 1280*800 and 1440*900.
CSCub85220
EX90 reboots randomly due to an overflow of vsource interrupts when a PC is
connected via HDMI/DVI. This causes VPE1 to stop responding and system will boot
on heartbeat failure.
CSCud26674
SX20 may in some situations, typically when sending 720p60 to Movi/JabberVideo
stop encoding video.
CSCud36545
C60 crashes when adding or removing layouts from a layout controller (CDC) box.
CSCtz77758
SX20: 1680x1050 VGA input is displayed as 1400x1050, providing a very bad image
quality.
CSCty19431
When you display your PC on SX20 only, the resolution is 1080p60. But when you
duplicate your PC to both laptop LCD and SX20, the resolution is GTF 1600x900.
Only DMT and CEA formats are supported by SX20.
CSCty35577
Random video blackouts in point-to-point calls with packet loss.
Web
Reference ID
Summary
CSCty83605
Cannot control daisy chained camera from Web UI.
CSCtz45254
With the introduction of SX20/s52010, and later when moving EX to TE
57
Open and resolved caveats in TC6
Reference ID
Summary
software it is important that a descriptive message is written to the console.log when
the wrong package is used in an attempt to upgrade.
xAPI
Reference ID
Summary
CSCtz93477
xStatus command does not show correct PTZ Values.
58
Open and resolved caveats in TC6
Open caveats in TC6.2.1
For open caveats regarding other endpoints/vendors, see the interoperability section.
Reference ID
CSCuh04746
CSCui06221
Endpoint /
Versions
Fix
Device
affected
Target
TC endpoints
using remote
control
6.1.x
6.2.x
6.3.0
Touch 8
6.2.0
Summary
Self-view has to be manually moved to the selected
monitor specified by xconfiguration Video
SelfviewDefault OnMonitorRole.
6.3.0
The Touch 8 controller on endpoints running TC6.2
displays a button to change the layout of remote
participants in ad hoc, Multiway, and rendezvous
conferences. This button has no effect and is only
relevant in multisite conferences.
CSCui06180
Touch 8
6.2.0
6.3.0
When having one H323 call on hold and one active
H323 call there is no button appearing on the touch
panel to merge the call.
CSCue50474
CSCuh65923
EX60
Profile 52 (C60)
6.0.x
6.1.x
6.2.0
6.3.0
6.1.x
6.2.x
6.3.0
EX60 camera image is black upon return from
standby. Toggling camera brightness from auto to
manual fixe resolves issue. Fixed in TC5.1.8.
Monitor Roles set to wrong default values after
factory reset on C60 Profile 52 (standard C60 is not
affected).
CSCuh75104
TC software
used with ISDN
link
6.2.0
6.3.x
Placing or receiving calls via ISDN Link from a
TC6.2 system registered to VCS with ICE enabled
results in no media at the far end ISDN system.
CSCtq44757
All TC
endpoints
5.x
6.x
7.0.x
The TC software is configured with the default
SNMP community strings. This is needed for “plug
and play” functionality, but SNMP community
strings should be treated as “credentials” and
therefore this must be changed after initial
configuration.
CSCub01177
VCS registered
TC endpoints
5.x
6.x
7.0.x
We should send the RPID header when registered
to a VCS. Currently this is only done when SIP is
set to CISCO (CUCM) mode.
CSCuc64777
All TC
endpoints
5.1.x
6.x
6.3.0
Confusing call setup for p2p OBTP meetings. For
the second participant joining, the answer button will
change from Join Meeting to Incoming Call. When
button is clicked a new message appear with two
options; “join meeting and end current” or dismiss.
CSCug89221
Touch 8
6.x
7.x
Touch panel running release TT6.1.1 keeps on
sending DHCPREQUESTS every 10 seconds.
CSCug58614
Touch 8
5.x
6.x
6.3.x
Network paired endeavour loses pairing from time to
time and does not automatically reconnect
CSCuh37718
TC endpoints
using remote
control
5.x
6.x
6.3.0
Enabling Do Not Disturb is implemented in different
ways on OSD and Touch. On Touch it will
automatically be turned off after x minutes defined
59
Open and resolved caveats in TC6
Reference ID
Endpoint /
Versions
Fix
Device
affected
Target
Summary
by xConfiguration Conference 1 DoNotDisturb
DefaultTimeout. Using the Remote it will be enabled
until turned off.
CSCug37656
All TC
endpoints
6.x
6.3.0
Fan status in system information on web might be
misinterpreted. Although it may report “fans not
running” or “can’t match [RPM] rpm” it does not
mean that the system is faulty or that there is a
problem with the fans. If the system is operating
within the temperature specification, customer or
TAC should take no action. The diagnostic
messages and system information statuses will be
improved.
CSCue62562
All TC
endpoints
6.0.x
7.x
When a login is required for the OSD
(xConfiguration Video OSD LoginRequired: on),
only a username and PIN are required to log into
the OSD. Thus, if no PIN is configured, non-admin
users can log into the OSD as admin, giving them
access to admin-level system configuration. No
password is required.
CSCug06492
All TC
endpoints using
802.1x
5.x
6.x
6.3.x
A switch is configured with a default data VLAN on a
switch port. It tags all packets, also EAP packets
with the DATA VLAN. When xConfiguration Network
1 VLAN Voice Mode is set to Off we can read this
packet even though it is tagged with VLAN. When
we set VLAN mode to auto or manual we discard
any packet that is not tagged with our VLAN.
CSCug06474
All TC
endpoints
5.x
6.x
6.3.x
When using 802.1x and VLAN and the same time,
we tag the EAP packets with a VLAN tag. The
switch does not accept packets tagged with VLAN,
hence 802.1x authentication fails.
CSCui79481
TC endpoints
All
7.x
When a system is upgraded the current logs are not
stored. After the upgrade, only the historical logs will
be available, not the logs from the time of the
upgrade.
Open caveats in TC6.2.0
For open caveats regarding other endpoints/vendors, see the interoperability section.
Reference ID
CSCuh04746
Endpoint /
Versions
Fix
Device
affected
Target
TC endpoints
using remote
control
6.1.x
6.2.x
6.3.0
Summary
Self-view has to be manually moved to the selected
monitor specified by xconfiguration Video
SelfviewDefault OnMonitorRole.
60
Open and resolved caveats in TC6
Reference ID
CSCui06221
Endpoint /
Versions
Fix
Device
affected
Target
Touch 8
6.2.0
6.3.0
Summary
The Touch 8 controller on endpoints running TC6.2
displays a button to change the layout of remote
participants in ad hoc, Multiway, and rendezvous
conferences. This button has no effect and is only
relevant in multisite conferences.
CSCui06180
Touch 8
6.2.0
6.3.0
When having one H323 call on hold and one active
H323 call there is no button appearing on the touch
panel to merge the call.
CSCue50474
CSCuh65923
EX60
Profile 52 (C60)
6.0.x
6.1.x
6.2.0
6.3.0
6.1.x
6.2.x
6.3.0
EX60 camera image is black upon return from
standby. Toggling camera brightness from auto to
manual fixe resolves issue. Fixed in TC5.1.8.
Monitor Roles set to wrong default values after
factory reset on C60 Profile 52 (standard C60 is not
affected).
CSCuh75104
TC software
used with ISDN
link
6.2.0
6.3.x
Placing or receiving calls via ISDN Link from a
TC6.2 system registered to VCS with ICE enabled
results in no media at the far end ISDN system.
CSCtq44757
All TC
endpoints
5.x
6.x
7.0.x
The TC software is configured with the default
SNMP community strings. This is needed for “plug
and play” functionality, but SNMP community
strings should be treated as “credentials” and
therefore this must be changed after initial
configuration.
CSCub01177
VCS registered
TC endpoints
5.x
6.x
7.0.x
We should send the RPID header when registered
to a VCS. Currently this is only done when SIP is
set to CISCO (CUCM) mode.
CSCuc64777
All TC
endpoints
5.1.x
6.x
6.3.0
Confusing call setup for p2p OBTP meetings. For
the second participant joining, the answer button will
change from Join Meeting to Incoming Call. When
button is clicked a new message appear with two
options; “join meeting and end current” or dismiss.
CSCua42948
C60
C90
5.x
6.x
6.3.x
When using custom layouts and presenting on Cseries codecs, no layout options are available in the
layout menu when the resolution of the presentation
source is set to certain values. The configured
layouts appear in the menu as expected when the
resolution is not set to those values.
CSCug89221
Touch 8
6.x
7.x
Touch panel running release TT6.1.1 keeps on
sending DHCPREQUESTS every 10 seconds.
CSCug58614
Touch 8
5.x
6.x
6.3.x
Network paired endeavour loses pairing from time to
time and does not automatically reconnect
CSCuh37718
TC endpoints
using remote
control
5.x
6.x
6.3.0
Enabling Do Not Disturb is implemented in different
ways on OSD and Touch. On Touch it will
automatically be turned off after x minutes defined
by xConfiguration Conference 1 DoNotDisturb
DefaultTimeout. Using the Remote it will be enabled
61
Open and resolved caveats in TC6
Reference ID
Endpoint /
Versions
Fix
Device
affected
Target
Summary
until turned off.
CSCug37656
All TC
endpoints
6.x
6.3.0
Fan status in system information on web might be
misinterpreted. Although it may report “fans not
running” or “can’t match [RPM] rpm” it does not
mean that the system is faulty or that there is a
problem with the fans. If the system is operating
within the temperature specification, customer or
TAC should take no action. The diagnostic
messages and system information statuses will be
improved.
CSCue62562
All TC
endpoints
6.0.x
6.2.x/7.x
When a login is required for the OSD
(xConfiguration Video OSD LoginRequired: on),
only a username and PIN are required to log into
the OSD. Thus, if no PIN is configured, non-admin
users can log into the OSD as admin, giving them
access to admin-level system configuration. No
password is required.
CSCug06492
All TC
endpoints using
5.x
6.x
6.3.x
A switch is configured with a default data VLAN on a
switch port. It tags all packets, also EAP packets
with the DATA VLAN. When xConfiguration Network
1 VLAN Voice Mode is set to Off we can read this
packet even though it is tagged with VLAN. When
we set VLAN mode to auto or manual we discard
any packet that is not tagged with our VLAN.
CSCug06474
All TC
endpoints
5.x
6.x
6.3.x
When using 802.1x and VLAN and the same time,
we tag the EAP packets with a VLAN tag. The
switch does not accept packets tagged with VLAN,
hence 802.1x authentication fails.
62
Open and resolved caveats in TC6
Open caveats in TC6.1.2
For open caveats regarding other endpoints/vendors, see the interoperability section.
Reference ID
Summary
Endpoint /
Versions
Fix
Device
affected
Target
5.x
6.x
7.0.x
The TC software is configured with the default
SNMP community strings. This is needed for “plug
and play” functionality, but SNMP community
strings should be treated as “credentials” and
therefore this must be changed after initial
configuration.
CSCtq44757
CSCub01177
VCS registered
TC endpoints
5.x
6.x
7.0.x
We should send the RPID header when registered
to a VCS. Currently this is only done when SIP is
set to CISCO (CUCM) mode.
CSCuc64777
All TC
endpoints
5.1.x
6.x
6.3.x
Confusing call setup for p2p OBTP meetings. For
the second participant joining, the answer button will
change from Join Meeting to Incoming Call. When
button is clicked a new message appear with two
options; “join meeting and end current” or dismiss.
CSCua42948
C60
C90
5.x
6.0.x
6.1.x
6.3.x
When using custom layouts and presenting on Cseries codecs, no layout options are available in the
layout menu when the resolution of the presentation
source is set to certain values. The configured
layouts appear in the menu as expected when the
resolution is not set to those values.
CSCug89221
Touch 8
6.1.1
6.3.x
Touch panel running release TT6.1.1 keeps on
sending DHCPREQUESTS every 10 seconds.
CSCug58614
Touch 8
5.x
6.0.x
6.1.x
6.3.x
Network paired endeavour loses pairing from time to
time and does not automatically reconnect
CSCuh50086
All TC
endpoints
6.1.x
6.2.0
H323 Multiway Accept&Merge fails in 6.1.x
CSCug76672
All TC
endpoints when
using VCS
6.0.x
6.1.x
6.2.0
The encryption padlock does not appear when
encryption is set to ON. It does not help to set the
GUI EncryptionIndicator to “Always On”. The
functionality used to be like this:
If Encryption is set to “On” then always display the
padlock in call.
CSCuh37718
TC endpoints
using remote
control
6.1.x
6.2.0
Enabling Do Not Disturb is implemented in different
ways on OSD and Touch. On Touch it will
automatically be turned off after x minutes defined
by xConfiguration Conference 1 DoNotDisturb
DefaultTimeout. Using the Remote it will be enabled
until turned off.
CSCug37656
All TC
endpoints
6.0.x
6.1.0
6.2.0
Fan status in system information on web might be
misinterpreted. Although it may report “fans not
running” or “can’t match [RPM] rpm” it does not
mean that the system is faulty or that there is a
problem with the fans. If the system is operating
within the temperature specification, customer or
TAC should take no action. The diagnostic
messages and system information statuses will be
63
Open and resolved caveats in TC6
Reference ID
Endpoint /
Versions
Fix
Device
affected
Target
Summary
improved.
CSCuf93352
SX20
6.0.x
6.2.0
When an SX20 is in standby mode and is reloaded
from the GUI, it comes up correctly, however, the
display connected to HDMI1 does not come out of
standby. The display on HDMI2 comes correctly out
of standby.
CSCue78225
Touch 8
6.0.x
6.2.0
When starting a presentation from the Touch 8”, the
presentation dialog goes to the secondary camera
instead of the PC. PC input has been set as the
default presentation source.
CSCug13558
All TC
endpoints
6.0.x
6.2.0
The remote service supports the use of anonymous
SSL ciphers.
CSCue62562
All TC
endpoints
6.0.x
6.2.x/7.x
When a login is required for the OSD
(xConfiguration Video OSD LoginRequired: on),
only a username and PIN are required to log into
the OSD. Thus, if no PIN is configured, non-admin
users can log into the OSD as admin, giving them
access to admin-level system configuration. No
password is required.
CSCug13548
All TC
endpoints
6.0.x
6.1.x
6.2.0
The remote service supports the use of medium
strength SSL ciphers
CSCue94398
Touch 8
6.0.x
6.1.x
6.2.0
When setting PresentationSelection hidden, the
input is still available in Touch UI.
CSCug06492
All TC
endpoints
5.x
6.x
6.2.x
A switch is configured with a default data VLAN on a
switch port. It tags all packets, also EAP packets
with the DATA VLAN. When xConfiguration Network
1 VLAN Voice Mode is set to Off we can read this
packet even though it is tagged with VLAN. When
we set VLAN mode to auto or manual we discard
any packet that is not tagged with our VLAN.
CSCug06474
All TC
endpoints
5.x
6.x
6.2.x
When using 802.1x and VLAN and the same time,
we tag the EAP packets with a VLAN tag. The
switch does not accept packets tagged with VLAN,
hence 802.1x authentication fails.
CSCue91808
All TC
endpoints
6.0.x
6.1.x
6.2.0
Presentations made from TC based Cisco
TelePresence codecs may not visible by remote
participants due to the presentation channel spiking
outside of QoS boundaries in a cyclic manner.
CSCug09690
Touch pairing
6.0.x
6.1.x
6.2.0
Reverse DNS lookup for SSH may take a very long
time to succeed with a bad DNS configuration,
which may cause a time out the SSH pairing
between touch and endpoint. Solution is to increase
time out and remove reverse DNS lookup when
doing SSH.
CSCug48377
TC endpoints
with Dual
Monitor
configuration
6.1.0
6.2.0
When setting a monitor to:
* PresentationOnly in all monitorroles
* Second in DualPresentationOnly
the background/wallpaper needs to be displayed.
64
Open and resolved caveats in TC6
Open caveats in TC6.1.1
For open caveats regarding other endpoints/vendors, see the interoperability section.
Reference ID
Summary
Endpoint /
Versions
Fix
Device
affected
Target
CSCuh50086
All TC
endpoints
6.1.x
6.2.0
H323 Multiway Accept&Merge fails in 6.1.x
CSCug76672
All TC
endpoints when
using VCS
6.0.x
6.1.x
6.2.0
The encryption padlock does not appear when
encryption is set to ON. It does not help to set the
GUI EncryptionIndicator to “Always On”. The
functionality used to be like this:
If Encryption is set to “On” then always display the
padlock in call.
CSCuh37718
TC endpoints
using remote
control
6.1.x
6.2.0
Enabling Do Not Disturb is implemented in different
ways on OSD and Touch. On Touch it will
automatically be turned off after x minutes defined
by xConfiguration Conference 1 DoNotDisturb
DefaultTimeout. Using the Remote it will be enabled
until turned off.
CSCug37656
All TC
endpoints
6.0.x
6.1.0
6.2.0
Fan status in system information on web might be
misinterpreted. Although it may report “fans not
running” or “can’t match [RPM] rpm” it does not
mean that the system is faulty or that there is a
problem with the fans. If the system is operating
within the temperature specification, customer or
TAC should take no action. The diagnostic
messages and system information statuses will be
improved.
CSCuf93352
SX20
6.0.x
6.2.0
When an SX20 is in standby mode and is reloaded
from the GUI, it comes up correctly, however, the
display connected to HDMI1 does not come out of
standby. The display on HDMI2 comes correctly out
of standby.
CSCue78225
Touch 8
6.0.x
6.2.0
When starting a presentation from the Touch 8”, the
presentation dialog goes to the secondary camera
instead of the PC. PC input has been set as the
default presentation source.
CSCug13558
All TC
endpoints
6.0.x
6.2.0
The remote service supports the use of anonymous
SSL ciphers.
CSCue62562
All TC
endpoints
6.0.x
6.2.x/7.x
When a login is required for the OSD
(xConfiguration Video OSD LoginRequired: on),
only a username and PIN are required to log into
the OSD. Thus, if no PIN is configured, non-admin
users can log into the OSD as admin, giving them
access to admin-level system configuration. No
password is required.
CSCug13548
All TC
endpoints
6.0.x
6.1.x
6.2.0
The remote service supports the use of medium
strength SSL ciphers
CSCue94398
Touch 8
6.0.x
6.1.x
6.2.0
When setting PresentationSelection hidden, the
input is still available in Touch UI.
65
Open and resolved caveats in TC6
Reference ID
Summary
Endpoint /
Versions
Fix
Device
affected
Target
CSCug06492
All TC
endpoints
5.x
6.x
6.2.x
A switch is configured with a default data VLAN on a
switch port. It tags all packets, also EAP packets
with the DATA VLAN. When xConfiguration Network
1 VLAN Voice Mode is set to Off we can read this
packet even though it is tagged with VLAN. When
we set VLAN mode to auto or manual we discard
any packet that is not tagged with our VLAN.
CSCug06474
All TC
endpoints
5.x
6.x
6.2.x
When using 802.1x and VLAN and the same time,
we tag the EAP packets with a VLAN tag. The
switch does not accept packets tagged with VLAN,
hence 802.1x authentication fails.
CSCue91808
All TC
endpoints
6.0.x
6.1.x
6.2.0
Presentations made from TC based Cisco
TelePresence codecs may not visible by remote
participants due to the presentation channel spiking
outside of QoS boundaries in a cyclic manner.
CSCug09690
Touch pairing
6.0.x
6.1.x
6.2.0
Reverse DNS lookup for SSH may take a very long
time to succeed with a bad DNS configuration,
which may cause a time out the SSH pairing
between touch and endpoint. Solution is to increase
time out and remove reverse DNS lookup when
doing SSH.
CSCug48377
TC endpoints
with Dual
Monitor
configuration
6.1.0
6.2.0
When setting a monitor to:
* PresentationOnly in all monitorroles
* Second in DualPresentationOnly
the background/wallpaper needs to be displayed.
Open caveats in TC6.1.0
For open caveats regarding other endpoints/vendors, see the interoperability section.
Reference ID
Summary
Endpoint /
Versions
Fix
Device
affected
Target
CSCuh50086
All TC
endpoints
6.1.x
6.2.0
H323 Multiway Accept&Merge fails in 6.1.x
CSCug76672
All TC
endpoints when
using VCS
6.0.x
6.1.x
6.2.0
The encryption padlock does not appear when
encryption is set to ON. It does not help to set the
GUI EncryptionIndicator to “Always On”. The
functionality used to be like this:
If Encryption is set to “On” then always display the
padlock in call.
CSCuh37718
TC endpoints
using remote
control
6.1.x
6.2.0
Enabling Do Not Disturb is implemented in different
ways on OSD and Touch. On Touch it will
automatically be turned off after x minutes defined
by xConfiguration Conference 1 DoNotDisturb
DefaultTimeout. Using the Remote it will be enabled
until turned off.
66
Open and resolved caveats in TC6
Reference ID
Summary
Endpoint /
Versions
Fix
Device
affected
Target
CSCug56502
Touch 8
6.0.x
6.1.0
6.1.1/
6.2.0
Touch UI: Need easy way to enter dot (.) from the
dial pad for IP address dialling
CSCug03464
SX20
6.1.0
6.1.1
Encryption icon is not shown on Touch and OSD
although the call is encrypted.
CSCug56483
MX series
6.1.0
6.1.1
MX series camera preset functionality broken.
CSCug37656
All TC
endpoints
6.0.x
6.1.0
6.2.0
Fan status in system information on web might be
misinterpreted. Although it may report “fans not
running” or “can’t match [RPM] rpm” it does not
mean that the system is faulty or that there is a
problem with the fans. If the system is operating
within the temperature specification, customer or
TAC should take no action. The diagnostic
messages and system information statuses will be
improved.
CSCuf93352
SX20
6.0.x
6.2.0
When an SX20 is in standby mode and is reloaded
from the GUI, it comes up correctly, however, the
display connected to HDMI1 does not come out of
standby. The display on HDMI2 comes correctly out
of standby.
CSCue78225
Touch 8
6.0.x
6.2.0
When starting a presentation from the Touch 8”, the
presentation dialog goes to the secondary camera
instead of the PC. PC input has been set as the
default presentation source.
CSCug13558
All TC
endpoints
6.0.x
6.2.0
The remote service supports the use of anonymous
SSL ciphers.
CSCue62562
All TC
endpoints
6.0.x
6.2.x/7.x
When a login is required for the OSD
(xConfiguration Video OSD LoginRequired: on),
only a username and PIN are required to log into
the OSD. Thus, if no PIN is configured, non-admin
users can log into the OSD as admin, giving them
access to admin-level system configuration. No
password is required.
CSCug13548
All TC
endpoints
6.0.x
6.1.x
6.2.0
The remote service supports the use of medium
strength SSL ciphers
CSCue94398
Touch 8
6.0.x
6.1.x
6.2.0
When setting PresentationSelection hidden, the
input is still available in Touch UI.
CSCug06492
All TC
endpoints
5.x
6.x
6.2.x
A switch is configured with a default data VLAN on a
switch port. It tags all packets, also EAP packets
with the DATA VLAN. When xConfiguration Network
1 VLAN Voice Mode is set to Off we can read this
packet even though it is tagged with VLAN. When
we set VLAN mode to auto or manual we discard
any packet that is not tagged with our VLAN.
CSCug06474
All TC
endpoints
5.x
6.x
6.2.x
When using 802.1x and VLAN and the same time,
we tag the EAP packets with a VLAN tag. The
switch does not accept packets tagged with VLAN,
hence 802.1x authentication fails.
CSCue91808
All TC
endpoints
6.0.x
6.1.x
6.2.0
Presentations made from TC based Cisco
TelePresence codecs may not visible by remote
participants due to the presentation channel spiking
outside of QoS boundaries in a cyclic manner.
67
Open and resolved caveats in TC6
Reference ID
Summary
Endpoint /
Versions
Fix
Device
affected
Target
CSCug09690
Touch pairing
6.0.x
6.1.x
6.2.0
Reverse DNS lookup for SSH may take a very long
time to succeed with a bad DNS configuration,
which may cause a time out the SSH pairing
between touch and endpoint. Solution is to increase
time out and remove reverse DNS lookup when
doing SSH.
CSCug48377
TC endpoints
with Dual
Monitor
configuration
6.1.0
6.2.0
When setting a monitor to:
* PresentationOnly in all monitorroles
* Second in DualPresentationOnly
the background/wallpaper needs to be displayed.
68
Open and resolved caveats in TC6
Open caveats in TC6.0.1
For open caveats regarding other endpoints/vendors, see the interoperability section.
Reference ID
Summary
Endpoint /
Versions
Fix
Device
affected
Target
CSCua73240
EX60 and EX90
5.1.x5.1.5
6.0.x
6.1.0
When closing the privacy cover on EX60 and EX90,
the unit does not stop sending video.
Bug was re-introduced in 6.0.x.
CSCud79324
C40, C60 and
C90
5.x.x
6.0.0
6.1.0
In a point-to-point call, the remote video is shown in
the first output display (composite output). When
presentation is started, the remote video is being
replaced at first output display (composite output)
with the presentation content; the second monitor
(DVI output) also shows the presentation content.
CSCub20957
Any endpoint
using CUCM
provisioning
5.0.x
5.1.x
6.0.0
6.1.0
DHCP option 150 is not requested unless CDP is
enabled and a Voice VLAN is configured on the
DHCP server. CDP is enabled by setting
xConfiguration Network 1 VLAN Voice Mode: Auto.
CSCue25312
Touch 8
All
6.1.0
Codec has DNS domain name configured, yet it
does not show on the Touch panel.
CSCty11069
EX90
5.1.x
6.0.0
6.1.0
Make a call and share the PC input (presentation).
After ending presentation the second monitor will be
black.
Open caveats in TC6.0.0
For open caveats regarding other endpoints/vendors, see the interoperability section.
Reference ID
Summary
Endpoint /
Versions
Fix
Device
affected
Target
CSCua73240
EX60 and EX90
5.1.x5.1.5
6.0.x
6.1.0
When closing the privacy cover on EX60 and EX90,
the unit does not stop sending video.
Bug was re-introduced in 6.0.x.
CSCud79324
C40, C60 and
C90
5.x.x
6.0.0
6.1.0
In a point-to-point call, the remote video is shown in
the first output display (composite output). When
presentation is started, the remote video is being
replaced at first output display (composite output)
with the presentation content; the second monitor
(DVI output) also shows the presentation content.
CSCue29288
C-series
SX-series
6.0.0
6.1.0
Dialling numbers with the “#” symbol does not work
when using the remote control.
CSCub20957
Any endpoint
using CUCM
provisioning
5.0.x
5.1.x
6.0.0
6.1.0
DHCP option 150 is not requested unless CDP is
enabled and a Voice VLAN is configured on the
DHCP server. CDP is enabled by setting
xConfiguration Network 1 VLAN Voice Mode: Auto.
CSCue25312
Touch 8
All
6.1.0
Codec has DNS domain name configured, yet it
does not show on the Touch panel.
CSCty11069
EX90
5.1.x
6.0.0
6.1.0
Make a call and share the PC input (presentation).
After ending presentation the second monitor will be
black.
69
Known limitations
Known limitations
Cisco
Reference ID
Equipment / Version
Summary
CSCuf20868
Touch 8
Touch panel gets unpaired after downgrade from TC6.1
due to the introduction of encrypted file system on Touch in
TC6.1. This will not be fixed and workaround is to pair
again.
CSCts98937
Any
Syslog is using TCP and not UDP. Syslog server needs to
listen to the TCP port specified by xConfiguration Security
Audit Server Port, default value 514. A reboot is required
when the xconfiguration Security Audit configuration is
changed. External unsecure syslog will change to UDP in a
future TC release.
CSCuh53450
TC6.2
The port used for BFCP control messages is negotiated
through SIP messages and the convention for TC based
codecs prior to TC6.2 has been to use port 5070. Starting
in TC6.2, this now can be in a range from 5070 to 5077.
CSCue74341
TC6.0 and newer
On the OSD interface in TC6, under layout, the option for
double screen self view is no longer shown. This prevents
setting the TC device self view to full screen on secondary
monitor and also double screen self view in a dual setup.
Workaround: set the following configurations:
xConfiguration Video SelfviewDefault OnMonitorRole:
Second
xConfiguration Video SelfviewDefault FullscreenMode:On
CSCue62534
TC6.1 and newer
The behaviour of the OSD is unpredictable when users are
logged into the OSD with non-admin privileges. Most
importantly, the ability to show or hide self view does not
work. The solution to this will be simple mode coming in
TC7.
CSCug96089
TC6.1 and newer
Not able to access codec TC6.1.1 via https when using IE8
CSCug06474
Any
802.1x authentication and VLAN´s used in combination will
not work properly and authentication will fail because EAP
packets are dropped at the endpoint or at the switch side.
Workaround is to disable VLAN on the codec and manually
assign it on the switch port.
CSCue21526
Any
An incoming SIP call which is initiated as calltype:audio will
appear as calltype:video on the receiving side. This is by
design in SIP and it will therefore block a video port on the
receiving endpoint instead of an audio port. The endpoint
will therefore not be able to make a video call at the same
time.
CSCud87999
PrecisionHD 1080p 4xS2
and Precision HD 1080p
2.5x with C-series
endpoints
Precision HD 1080p4x S2 and Precision HD 1080p 2.5x
are not upgradable or fully supported for C series. The
cameras will operate as third party cameras. Camera
control will work, but software upgrade is not possible.
CSCuc03476
Any
When moving from CUCM provisioning to VCS provisioning
the wizard will not change the TlsVerify configuration and
CSCug06492
70
Known limitations
will still be On. Most likely this will result in a failing SSL
handshake and a failover to TCP if default transport is set
to Auto by the CUCM. A TCP registered endpoint will not
be able to make secure calls.
Also CUCM provisioning will turn DisableListening on:
xConfiguration SIP DisableListening: On. This setting has
to be set to off in order for the endpoint to register to VCS.
CSCuc09385
Endpoints registered to
CUCM
Since a CUCM will not issue an “Install/Update LSC
(Locally Significant Certificate)” request to the Endpoint
unless explicitly configured to do so, a factory reset will
effectively hinder the EP from being able to re-register to
the (same) CUCM after the reboot. The only recourse is for
the sysadmins to tick “Install/Update LSC” for the device in
question on the CUCM side.
CSCtw52376
C20, C40, C60, C90,
SX20
The Cisco VCS Provisioning (TMS Agent) wizard is
available from the Touch 8 for the C20, C40, C60, C90,
SX20 and all other systems with such a codec inside, yet
only the Cisco CTS EX60/EX90 and Cisco CTS
MX200/MX300 is supported.
CSCuc73665
CUCM provisioned
endpoints
When an endpoint that is provisioned to CUCM loses
network connectivity and is restored again, it doesn’t reprovision to a second CUCM subscriber if the previous
CUCM subscriber is not available. The reason is that
failover is yet not supported.
CSCtu99526
Any
There is a hardware incompatibility between the C-Series
systems and some NEC monitors. So far this is seen with:
NEC LCD4020 and NEC P401. This incompatibility will
cause the monitor to wake up from sleep mode even if the
codec is still in sleep. This happens when the monitor is
connected using HDMI to HDMI. A workaround is to use
the monitors DVI input.
CSCtr32420
Any
The C series codecs and units with such a codec inside it
do not meet the Cisco password policy. It is highly
recommended to set a password on the unit during install
using the API command: ‘systemtools passwd’
N/A
TC4.x and later
If the ‘admin’ user is deleted, the TMS will not be able to
manage the system. At the same time the ‘admin’ user with
a blank password will be recreated during next reboot if no
other user with admin access exists.
N/A
TC4.x and later
xFeedback register Event/KeyDown masks the keys
pressed on the remote control with a ‘*’. This is a security
measurement to prevent key logging from the remote
control. The ‘*’ can be used to detect that someone has
pressed a button on the remote control.
N/A
CSCtr32348
Cisco TelePresence
The Cisco TelePresence Touch 8 must be connected to the
Touch
same subnet as the codec it is pairing to.
PrecisionHD 1080p
720p50, 720p30 and 720p25 output has no CRC included
71
Known limitations
Camera all SW versions.
for HD-SDI. Depending on the device you connect the
camera to, you may not get video using this format. The
Cisco C Series codecs will support these formats.
N/A
Any
Startup scripts will not work with Windows end of line. You
must use Unix end of line to be able to run multiple
commands. Most editors have the option to set which
format to use. If you use Notepad ++, you can set Unix
format in the Settings/Preferences menu.
N/A
Any
If you run cascaded cameras and the chained cameras are
running an old camera code, we have seen that zoom only
works when trying to control the chained camera. The
solution is to connect the cascaded camera as the first
camera in the chain so that the camera is detected and
upgraded by the codec, or use the Ethernet upgrade
method.
N/A
Any
HD-SDI may not work with cables shorter than 3 meters.
This is due to a jitter issue.
N/A
Any
If you turn off H.323 as the protocol but leave default
protocol as H.323 you will be unable to make outgoing calls
unless you edit the URI to include ‘sip:’ in front of the
number or change the default call protocol to SIP.
N/A
Any
The Cisco TelePresence codec C40/C60 (rev. 1) will not
provide proper analogue VGA output for any resolution of
1080 lines or more.
CSCud43145
TC5.x.x and TC6.x.x
It is not possible to take a web snapshot of a presentation
when OSD mode is disabled on C20.
72
Interoperability
Interoperability
The interoperability section describes the equipment and software revisions that were tested for
interoperability with this release. The absence of a device or revision from this section does not imply
a lack of interoperability.
The systems below have been tested and verified with this software release.
H.323 gatekeepers/traversal servers
Equipment
Software version
TANDBERG
N6.1
Comments
Gatekeeper
TANDBERG
Q6.1
Border Controller
Cisco
Both Assent and H.460.18/.19 traversal
technologies are supported
X6.1, X7.0.1, X7.1, X7.2
TelePresence
Both Assent and H.460.18/.19 traversal
technologies are supported
System Video
Communication
Server (VCS)
SIP registrars/proxies
Equipment
Software version
Comments
CUCM
8.6, 9.0, 9.1

Native registration. Encrypted calls are not
supported in 8.6.

DTMF: KPML is not supported. If you use
an H.323 Gateway to access a public
telephone line, DTMF will not work. To
resolve this:
•
Convert IOS Gateway to SIP or
MGCP.
•
Insert a Unified Border Element
between the CUCM and the H.323
Gateway to do SIP to H.323
conversion (CUCM-SIP-CUBEH.323-GW).

If you experience random call drops make
sure the default maximum size for SIP
message in CUCM is set to 11000 bytes
73
Interoperability
(default is 5000 bytes)

If dual stream (BFCP) does not work:
•
Enable BFCP on SIP profile for
endpoints in CUCM.
•
Enable BFCP for SIP trunk profile if
calling to/from a Cisco VCS.

NTP: Configure Unicast NTP references
for endpoints in CUCM.

Provisioning: Make sure the endpoint has
a DNS server that can resolve the host
name, or change CUCM > System >
Server, to be IP address instead of
hostname.

CSCug19308: CUCM 8.6.2 directory
returns more than the corporate limit set
by the endpoint in the search. Fixed in
CUCM 9.0

To get the correct call back number in call
history for trunk calls between VCS and
CUCM, make sure Directory URI´s are
used on every endpoint and that a top
level domain is specified in the Enterprise
Parameters of the CUCM. Otherwise
endpoints will show [email protected]_IP in
history instead of [email protected]
Cisco
X6.1, X7.0.1, X7.1, X7.2
If you configure a trunk towards CUCM 8.6 or
TelePresence
9.0, you must create a custom SIP trunk that
System Video
does not remove BFCP lines towards CUCM. If
Communication
you choose CUCM as profile in the VCS, BFCP
Server (VCS)
will be removed and dual stream (BFCP) will
not be possible between CUCM and VCS.
Gateway interoperability
Equipment
Software version
Comments
Cisco ISDN
IL1.1.0
CSCuh75104: Placing or receiving calls via
LINK
ISDN Link from a TC6.2 system registered to
VCS with ICE enabled results in no media at
the far end ISDN system.
TANDBERG
J4.6, J4.7
CSCuc81894: C-series codec shows black
74
Interoperability
MPS Gateway
screen momentarily in a MPS voice switch
conference when switching between 4:3 image
and 16:9 image
TANDBERG
G3.2
Gateway
Cisco ISDN GW
2.1
3241
RadVision
5.6.0.0.4
Gateway B40
MCU interoperability
Equipment
Software version
Comments
Cisco
3.0, 3.1
CSCud79767: Content from CUCM-registered
TelePresence
C-series endpoints can take 10 seconds to
Server 7010
arrive at TS. Fixed in TS 2.42
CSCue88488: TC based endpoint running
TC6.0 software or later where a low level of
packet loss is present on the network may
experience the video session call rate down
speed in attempts to mitigate the effects of the
packet loss. The amount of down speeding
experienced may be significant compared the to
relative packet loss being experienced. With
Clearpath enabled on the endpoint this issue
should not be a problem in TelePresence
server 3.1. Workaround is to disable RTCP
TMMBR by putting it in the capset filter of the
endpoint: xConfiguration Experimental
CapsetFilter: RTCP-Feedback-TMMBR
CSCud91075: Sometimes you get an
Encoder/Decoder mismatch. TelePresence
Server 2.2 is prone to this issue and upgrading
the TelePresence Server to 3.x will in many
cases resolve the problem.
CSCuh38547: Clearpath not working correctly
between TelePresence Server 3.1 and SX20 if
SX20 is initiating the conference.
Cisco
3.0, 3.1
CSCud79767,CSCue88488, CSCud91075 and
75
Interoperability
TelePresence
CSCuh38547: See description above
Server MSE
8710
TANDBERG
J4.5, J4.6
MPS
CSCuc81894: C series codec shows black
screen momentarily in a MPS voice switch
conference J4.6 when switching between 4:3
image and 16:9 image
TANDBERG
D3.10
MCU
Cisco MCU
4.4(3.42)
Tested with TC5.1.4
53xx
Cisco MCU
4.4 (3.42)
42xx
Cisco MCU
4.4(3.42)
45xx
Cisco CTMS
1.9

When dialing to the CTMS, VCS cannot be
interwork the call (H.323 to SIP
Cisco
conversion). Such a conversion will make
recommends
the call drop.
customers to

result in CIF video in a CTMS conference
move to the
TelePresence
1.9: Using call rate below 1152kbps will

Endpoints that requires the HD option key
Server
(SX20 and C20) and do not have it
platform due to
installed will not be able to receive
the number of
presentation from CTS devices in a CTMS
caveats
conferences.
between the

CSCuj13986: TC endpoints (except EX60)
TC endpoints
without Premium Resolution option key do
and CTMS and
not display presentation sent from any
the end of life
CTS endpoint in a CTMS conference.
of CTMS.

TC interoperability must be enabled on the
CTMS.

Black Screen Codes are supported, but
these will not work if the system is behind
a firewall.

CSCud36845: CTMS can not handle mid
call re-invite. This causes problems in
mixed 720p/1080p environments

CSCud45692: CTMS does not respect
capability set from a 720p restricted C
series endpoint. This may cause no video
76
Interoperability
after the 15-minute session refresh
because the 1080p30/720p60 capable
endpoints will start transmitting this
resolution, which the 720p endpoint cannot
decode.

Multisite is not supported when doing
CTMS conferences
Polycom RMX
7.8.0.246
Basic SIP/H323 call OK
Encrypted calls: no audio on C/EX/MX/SX
series (CSCuh50078), blocky video on SX20
(CSCuh32320) – both bugs are fixed in TC6.2.1
BFCP OK
RadVision
7.5, 8.0
BFCP does not work
Scopia Elite
Streaming servers
Equipment
Software revision
Cisco
S4.1, S5.1, S5.2, S5.3
Comments
TelePresence
System Content
Server
Endpoint Interoperability
Equipment
Software version
Protocol
Comments
Cisco TelePresence
1.9.3 (Ten Bears)
SIP
Encrypted calls supported with TC6
System
CSCtz95144: TX9000 version earlier
►
500series
than 1.9.2 does not handle RTCP PLI on
►
3x00series
the BFCP channel, which results in no
►
1x00series
presentation.
►
TX9000
CSCue55134: P2P call between MX200
►
TX9200
and CTS EP. Video corruption can be
►
TX1310
observed after 1 or 2 minitues into the
call. The artifacts can be zebra pattern,
color off, blockiness does not smooth
out. Corruption clears up with I-frame.
This may also cause high jitter value
77
Interoperability
reports on the CTS side.
Cisco TelePresence
TX6.0.2 (Lago)
SIP
System
1080p60 support on Lago 1G codecs
Encrypted calls supported with TC6
►
CTS500-32
CSCue12132: In a point-to-point call
►
TX1300
between TX9000 running TX6.0 and TC6
►
TX9000
the TC6 endpoint has decoding errors on
►
TX9200
1080p if the TX6.0 endpoint has
previously dialed a CTMS.
Bug is identified in TX software.
CSCue55134: P2P call between MX200
and CTS EP. Video corruption can be
observed after 1 or 2 minitues into the
call. The artifacts can be zebra pattern,
color off, blockiness does not smooth
out. Corruption clears up with I-frame.
This may also cause high jitter value
reports on the CTS side.
CSCue31615: During a H.323 call
between a CTS 500-32 system and a
C40 system, if the CTS shares a
presentation and then changes the
presentation resolution to 640x480, the
local presentation disappears. The
remote C40 system can still see the
presentation.
Cisco TelePresence
F9.3.1
H.323/SIP
System MXP
CSCuh25060: TC6.1 endpoint calling via
H.323 through VCS to an MXP fails to
connect due to “master slave negotiation
failure”.
TANDBERG Personal
L6.1
H.323/SIP
Series
CSCtr32423: If you dial a TANDBERG
150 with SW version L5.1.1 or older with
encryption setting set to ‘on’, you may
not get audio in any direction.
Cisco IP Video Phone
TE4.1
SIP/H.323
LS_RM2_4.7.18 (15)
H.323/SIP
E20
LifeSize Room 200
When encryption is set to Best Effort the
call will not be encrypted on SIP.
Workaround is to set encryption to ‘On’.
SIP/H.323 transfer does not work.
78
Interoperability
SIP BFCP (dual stream) does not work.
LifeSize Express
LS_EX1_4.7.18 (15)
H.323/SIP
SIP transfer/hold does not work.
LifeSize is unable to start presentation
(BFCP).
LifeSize Passport
LS_PP1_4.8.0 (59)
H.323/SIP
SIP/H.323 transfer does not work.
Sony PCS-1
03.41
H.323/SIP
Dual stream is limited to 1 FPS.
The main video frame rate will never
exceed 15 FPS.
Sony PCS-XG80
2.31.00
H.323/SIP
SIP Far End Camera Control does not
work.
SIP encrypted calls does not work.
SIP/H.323 transfer does not work.
Sony is unable to start presentation
(BFCP).
Radvision XT5000
3.0
H323/SIP
1080p60 does work – Fixed in Radvision
3.1.1..
SIP Hold causes XT5000 to hang up call
after 30s.
BFCP does not work
FECC does not work.
Microsoft Lync
2013
SIP over
Requires VCS x8 releasing August 2013
VCS trunk
from VCS
x8
Microsoft OCS 2007R2
clients
2007 R2
SIP over
Maximum resolution CIF unless used
VCS trunk
with Cisco TelePresence Advanced
Media Gateway (720p 30fps Maximum)
CSCue00022: TC software not able to
send Media toward OCS due to problem
with xConfiguration Video Layout
RemoteLayoutFamily:
PresentationSmallSpeaker. Fixed in
TC6.1.0
CSCud07398: Calls from an SX20 (5.1.x)
to OCS (2007r1) in either direction
provide poor video on the SX20 side,
79
Interoperability
and no video on the OCS side. No issues
found in OCS 2007R2. OCS 2007R1 is
not supported.
Polycom VSX 7000
9.0.6.1
H.323/SIP
At low video rate and with main video set
to sharpness the VSX will not display any
video.
SIP/H.323 transfer does not work.
H.264 is only used on lower bandwidths.
CSCuh27649: EX60 running TC6.1.1
intermittently receives no audio from
Polycom VSX 8000 when H323 calls are
made.
Polycom HDX 8000 HD
3.0.5
H.323/SIP
SIP Transfer does not work (not
supported by Polycom).
H323 transfer reported as cannot
connect even when successful
SIP BFCP/TCP has flaws. From Polycom
3.0.5 release BFCP/UDP will be
preferred which works.
80
xAPI Changes TC6
xAPI Changes TC6
This list includes all changes for the full capability set (C90) and some of the configurations/commands
and result sets are not available for other endpoints.
The API changes in this section are documented in the Cisco API Reference Guides available for
download at:
http://www.cisco.com/en/US/partner/products/ps11422/prod_command_reference_list.html
New API commands in TC 6.2.0
New commands
C90, C60: xCommand Video Layout Frame List (only C60 anc C90)
C90, C60: xCommand Video Layout List (only C60 and C90)
Modified API commands in TC6.2.0
xCommand Message FarendMessage
OLD: CallId was required
NEW: CallId is optional
xCommand Phonebook Search
ADDED: ContactType: <Any/Folder/Contact>
C60, C90: xCommand Video Layout Frame Add (only C60 and C90)
OLD: VideoSourceType: <graphic/localInput/localMain/
localPresentation/mostSpeaking/otherMain/ownMain/
presentation/remoteMain/remotePresentation/videoFile>
NEW: VideoSourceType: <graphic/localInput/ localMain/localPresentation/mostSpeaking/
mostSpeaking_orderedByPartNumb/otherMain/
ownMain/participantNumber/presentation/remoteMain/ remotePresentation/videoFile>
C60, C90: xCommand Video Layout Frame Update (only C60 and C90)
OLD: VideoSourceType: <graphic/localInput/localMain/
localPresentation/mostSpeaking/otherMain/ownMain/
presentation/remoteMain/remotePresentation/videoFile>
NEW: VideoSourceType: <graphic/localInput/ localMain/localPresentation/mostSpeaking/
mostSpeaking_orderedByPartNumb/otherMain/
ownMain/participantNumber/presentation/remoteMain/ remotePresentation/videoFile>
81
xAPI Changes TC6
New API configurations in TC6.2.0
Configuration/Cameras[1]/Camera[1]/MotorMoveDetection[1] <Off/On>
Configuration/Cameras[1]/Camera[2]/MotorMoveDetection[1] <Off/On>
Configuration/Cameras[1]/Camera[3]/MotorMoveDetection[1] <Off/On>
Configuration/Cameras[1]/Camera[4]/MotorMoveDetection[1] <Off/On>
Configuration/Cameras[1]/Camera[5]/MotorMoveDetection[1] <Off/On>
Configuration/Cameras[1]/Camera[6]/MotorMoveDetection[1] <Off/On>
Configuration/Cameras[1]/Camera[7]/MotorMoveDetection[1] <Off/On>
Configuration/Conference[1]/CallProtocolIPStack[1] <IPv4/IPv6>
Configuration/Conference[1]/LyncCompatibility[1]
Configuration/Conference[1]/LyncCompatibility[1]/Mode[1] <Off/On>
Configuration/Network[1]/IPv4[1]/Assignment[1] <Static/DHCP>
Configuration/SIP[1]/Profile[1]/Ice[1]
Configuration/SIP[1]/Profile[1]/Ice[1]/Mode[1] <Off/On>
Configuration/SIP[1]/Profile[1]/Ice[1]/DefaultCandidate[1] <Host/Rflx/Relay>
Configuration/SIP[1]/Profile[1]/Turn[1]
Configuration/SIP[1]/Profile[1]/Turn[1]/Server[1] <S: 0, 255>
Configuration/SIP[1]/Profile[1]/Turn[1]/UserName[1] <S: 0, 128>
Configuration/SIP[1]/Profile[1]/Turn[1]/Password[1] <S: 0, 128>
Configuration/Video[1]/OSD[1]/WallPaperSelection[1] <Off/On>
Configuration/Video[1]/OSD[1]/LanguageSelection[1] <Off/On>
Removed API configurations in TC6.2.0
Configuration/Network[1]/Assignment[1]
Replaced by xConfiguration Network IPv4 Assignment
Modified API configurations in TC6.2.0
Configuration/Network[1]/IPStack[1]
<IPv4/IPv6>
<Dual/IPv4/IPv6>
82
xAPI Changes TC6
New API Statuses in TC6.2.0
xStatus Conference Site Hold
xStatus Conference Site Preserved
xStatus SIP Profile Turn ServerAddress
xStatus SIP Profile 1 DirectoryURI Primary URI
xStatus SIP Profile 1 DirectoryURI Alias URI
xStatus ICE Configured
xStatus ICE Defaultcandidate
xStatus ICE Turn IP
xStatus ICE Turn Hostname
xStatus ICE Turn Username
xStatus ICE Call Result
xStatus ICE Call Local Candidate
xStatus ICE Call Local IP
xStatus ICE Call Remote Candidate
xStatus ICE Call Remote IP
xStatus Video Layout Mode
xStatus Video Input Source [1..n] MediaChannelId
SX20: xStatus Video Input Source 3 Resolution Height
SX20: xStatus Video Input Source 3 Resolution Width
SX20: xStatus Video Input Source 3 Resolution RefreshRate SX20: xStatus Video Input Source 3
Resolution FormatType SX20: xStatus Video Input Source 3 Resolution FormatStatus SX20: xStatus
Video Input USB 3 Connected
SX20: xStatus Video Input USB 3 SignalState
Modified API Statuses in TC6.2.0
xStatus Call Status
OLD: <Idle/Dialling/Ringing/Connecting/Connected/ Disconnecting/OnHold>
NEW: <Idle/Dialling/Ringing/Connecting/Connected/ Disconnecting/OnHold/EarlyMedia/Preserved/
RemotePreserved>
xStatus H320 Gateway Status
OLD: <OK/OKWithWarning/Error/Inactive>
NEW: <OK/OKWithWarning/Error/Inactive/Warning>
83
xAPI Changes TC6
xStatus SystemUnit Diagnostics Message Type
OLD: <ValidAdminPassword/CamerasDetected/ H320GatewayStatus/ISDNLinkCompatibility/
SIPProfileRegistration/SIPListenPortAndOutboundMode/
TLSVerifyRequiredCerts/DefaultCallProtocolRegistered/
NetSpeedAutoNegotiated/HasValidReleaseKey/ EthernetDuplexMatches/IPv4Assignment/
IPv6Assignment>
NEW: <ValidAdminPassword/CamerasDetected/ H320GatewayStatus/ISDNLinkCompatibility/
SIPProfileRegistration/SIPListenPortAndOutboundMode/
TLSVerifyRequiredCerts/DefaultCallProtocolRegistered/
NetSpeedAutoNegotiated/HasValidReleaseKey/ EthernetDuplexMatches/IPv4Assignment/
IPv6Assignment/SIPProfileType/ CallProtocolIPStackPlatformCompatability/
CameraStatus/CameraPairing/CameraSoftwareVersion/
SelectedVideoInputSourceConnected/OSDVideoOutput/
VideoFromInternalCamera/H323GatekeeperStatus>
xStatus MediaChannels Call IncomingVideoChannel Video Protocol
OLD: <Off/Raw/H261/H263/H263p/H263pp/H264/MP4V/ JPEG>
NEW: <Off/Raw/H261/H263/H263p/H263pp/H264/MP4V/ JPEG/HEVC>
xStatus MediaChannels Call OutgoingVideoChannel Video Protocol
OLD: <Off/Raw/H261/H263/H263p/H263pp/H264/MP4V/ JPEG>
NEW: <Off/Raw/H261/H263/H263p/H263pp/H264/MP4V/ JPEG>
Modified API commands in TC6.1.0
Command/Call/Hold
Reason(o): <Conference/Transfer/Other>
Command/Call/Join
CallId(o): <0..65534>
Command/Dial
Appearance(o): <1..999999999>
Command/SystemUnit/Diagnostics/Run
ResultSet(o): <Alerts/All/None>
New API configurations in TC6.1.0
84
xAPI Changes TC6
Configuration/Network[1]/DHCP[1]
Configuration/Network[1]/DHCP[1]/RequestTFTPServerAddress[1] <Off/On>
Configuration/SIP[1]/Profile[1]/Mailbox[1] <S: 0, 255>
Configuration/SIP[1]/Profile[1]/Line[1] <Private/Shared>
Configuration/Video[1]/SelfviewControl[1]
Configuration/Video[1]/SelfviewControl[1]/AutoResizing[1] <Off/On>
Configuration/Video[1]/CamCtrlPip[1]
Configuration/Video[1]/CamCtrlPip[1]/CallSetup[1]
Configuration/Video[1]/CamCtrlPip[1]/CallSetup[1]/Mode[1] <Off/On>
Configuration/Video[1]/CamCtrlPip[1]/CallSetup[1]/Duration[1] <1..60>
Modified API configurations in TC6.1.0
First line shows old command, second line shows new command.
Configuration/Conference[1]/Multipoint[1]/Mode[1]
<Auto/Off/MultiSite/MultiWay>
<Auto/Off/MultiSite/MultiWay/CUCMMediaResourceGroupList>
Configuration/Video[1]/Output[1]/HDMI[1]/MonitorRole[1]
<First/Second/PresentationOnly/Third/Fourth>
<First/Second/PresentationOnly/Recorder/Third/Fourth>
Configuration/Video[1]/Output[1]/HDMI[3]/MonitorRole[1]
<First/Second/PresentationOnly/Third/Fourth>
<First/Second/PresentationOnly/Recorder/Third/Fourth>
Configuration/Video[1]/Output[1]/DVI[2]/MonitorRole[1]
<First/Second/PresentationOnly/Third/Fourth>
<First/Second/PresentationOnly/Recorder/Third/Fourth>
Configuration/Video[1]/Output[1]/DVI[4]/MonitorRole[1]
<First/Second/PresentationOnly/Third/Fourth>
<First/Second/PresentationOnly/Recorder/Third/Fourth>
Configuration/Video[1]/Output[1]/Composite[5]/MonitorRole[1]
<First/Second/PresentationOnly/Third/Fourth>
<First/Second/PresentationOnly/Recorder/Third/Fourth>
New API Statuses in TC6.1.0
Status/Network[1]/IPv4[1]/DHCP[1]
85
xAPI Changes TC6
Status/Network[1]/IPv4[1]/DHCP[1]/TftpServerAddress[1]
Status/Network[1]/IPv4[1]/DHCP[1]/TmsServer[1]
Status/Network[1]/IPv4[1]/DHCP[1]/ProvisioningServer[1]
Status/Network[1]/IPv4[1]/DHCP[1]/ProvisioningDomain[1]
Status/Network[1]/IPv4[1]/DHCP[1]/TftpServer[1]
Status/Provisioning[1]/Server[1]
Status/Provisioning[1]/Software[1]/UpgradeStatus[1]/SecondsUntilUpgrade[1]
Status/SIP[1]/Profile[1]/Mailbox[1]
Status/SIP[1]/Profile[1]/Mailbox[1]/MessagesWaiting[1]
Status/SIP[1]/Profile[1]/CallForward[1]
Status/SIP[1]/Profile[1]/CallForward[1]/Mode[1]
Status/SIP[1]/Profile[1]/CallForward[1]/URI[1]
Status/SIP[1]/Profile[1]/CallForward[1]/DisplayName[1]
Status/SystemUnit[1]/ContactName[1]
Status/Time[1]/SystemTime[1]
Status/Video[1]/Output[1]/HDMI[1]/Connected[1]
Status/Video[1]/Output[1]/HDMI[3]/Connected[1]
Status/Video[1]/Output[1]/DVI[2]/Connected[1]
Status/Video[1]/Output[1]/DVI[4]/Connected[1]
Status/Video[1]/Output[1]/Legacy[5]/Connected[1]
New API commands in TC 6.0.0
Command/Audio/VuMeter/Start
ConnectorType(r): <HDMI/Line/Microphone>
ConnectorId(r): <1..4>
Command/Audio/VuMeter/Stop
ConnectorType(r): <HDMI/Line/Microphone>
ConnectorId(r): <1..4>
Command/Audio/VuMeter/StopAll
Command/Call/UnattendedTransfer
CallId(r): <0..65534>
Number(r): <S: 0, 255>
Command/Conference/ActiveSpeaker/Reset
Command/Conference/ActiveSpeaker/Set
Target(r): <local/remote>
86
xAPI Changes TC6
CallId(o): <0..65534>
Command/Provisioning/CUCM/CAPF/OperationStart
AuthString(o): <S: 4, 10>
Command/Provisioning/CUCM/CTL/Delete
Command/SystemUnit/Diagnostics/Run
Command/Video/OSD/Close
Element(r): <Menu>
Command/Video/PIP/ActiveSpeaker/Set
Position(r): <CenterLeft/CenterRight/LowerLeft/LowerRight/UpperCenter/UpperLeft/
UpperRight>
Command/Video/PIP/Presentation/Set
Position(r): <CenterLeft/CenterRight/LowerLeft/LowerRight/UpperCenter/UpperLeft/
UpperRight>
Command/Video/Selfview/Set
Mode(o): <On/Off>
FullscreenMode(o): <On/Off>
PIPPosition(o): <CenterLeft/CenterRight/LowerLeft/LowerRight/UpperCenter/UpperLeft/
UpperRight>
OnMonitorRole(o): <First/Fourth/Second/Third>
Removed API commands in TC6.0.0
Command/Audio/Vumeter/Start
ConnectorType(r): <HDMI/Line/Microphone>
ConnectorId(r): <1..4>
Command/Audio/Vumeter/Stop
ConnectorType(r): <HDMI/Line/Microphone>
ConnectorId(r): <1..4>
Command/Audio/Vumeter/StopAll
Modified API commands in TC6.0.0
First line shows old command, second line shows new command.
Command/Call/Accept
CallType(o): <Audio/Video>
Command/CamCtrlPip
Duration(o): <0..60>
87
xAPI Changes TC6
Command/Camera/Preset/Store
CameraId
(o)<1..7>
(r)<1..7>
Command/Dial
Protocol
(o)<H323/Sip>
(o)<H320/H323/Sip>
Command/Phonebook/Contact/Add
Protocol
(o)<H323/SIP>
(o)<Auto/H320/H323/SIP>
CallRate
(o)<0..65534>
(o)<0..6000>
Command/Phonebook/ContactMethod/Add
Protocol
(o)<H323/SIP>
(o)<Auto/H320/H323/SIP>
CallRate
(o)<0..65534>
(o)<0..6000>
Command/Phonebook/ContactMethod/Modify
Protocol
(o)<H323/SIP>
(o)<Auto/H320/H323/SIP>
CallRate
(o)<0..65534>
(o)<0..6000>
Command/Presentation/Start
SendingMode(o): <LocalRemote/LocalOnly>
Command/Video/Layout/Frame/Add
PositionX
(r)<0..10000>
(o)<0..10000>
88
xAPI Changes TC6
PositionY
(r)<0..10000>
(o)<0..10000>
Layer
(r)<1..5>
(o)<1..5>
Height
(r)<1..10000>
(o)<1..10000>
Width
(r)<1..10000>
(o)<1..10000>
VideoSourceType
(r)<graphic/localInput/localMain/localPresentation/mostSpeaking/otherMain/ownMain/presentation/rem
oteMain/remotePresentation/videoFile>
(o)<graphic/localInput/localMain/localPresentation/mostSpeaking/otherMain/ownMain/presentation/re
moteMain/remotePresentation/videoFile>
Command/Video/PictureLayoutSet
LayoutFamily
(r)<auto/custom/equal/fullscreen/presentationlargespeaker/presentationsmallspeaker/speaker_full>
(r)<auto/custom/equal/fullscreen/overlay/presentationlargespeaker/presentationsmallspeaker/promine
nt/single/speaker_full>
New API configurations in TC6.0.0
Configuration/Conference[1]/DoNotDisturb[1]/DefaultTimeout[1] <0..1440>
Configuration/Conference[1]/MaxTotalTransmitCallRate[1] <64..10000>
Configuration/Conference[1]/MaxTotalReceiveCallRate[1] <64..10000>
Configuration/Conference[1]/Presentation[1]/RelayQuality[1] <Motion/Sharpness>
Configuration/Conference[1]/Presentation[1]/OnPlacedOnHold[1] <Stop/NoAction>
Configuration/Experimental[1]/Conference[1]/Multistream[1]/AudioInputCount[1] <1..3>
Configuration/Experimental[1]/Conference[1]/Multistream[1]/SimulcastQualities[1] <1..3>
Configuration/Experimental[1]/NetworkServices[1]/Medianet[1]
89
xAPI Changes TC6
Configuration/Experimental[1]/NetworkServices[1]/Medianet[1]/Metadata[1] <Off/On>
Configuration/Experimental[1]/Audio[1]/Input[1]/Microphone[1]/EchoControl[1]/NoiseReductionMode[1]
<Normal/Aggressive>
Configuration/Experimental[1]/Audio[1]/Input[1]/Microphone[2]/EchoControl[1]/NoiseReductionMode[1]
<Normal/Aggressive>
Configuration/Experimental[1]/Audio[1]/Input[1]/Microphone[3]/EchoControl[1]/NoiseReductionMode[1]
<Normal/Aggressive>
Configuration/Experimental[1]/Audio[1]/Input[1]/Microphone[4]/EchoControl[1]/NoiseReductionMode[1]
<Normal/Aggressive>
Configuration/Network[1]/QoS[1]/Diffserv[1]/ICMPv6[1] <0..63>
Configuration/Network[1]/QoS[1]/Diffserv[1]/NTP[1] <0..63>
Configuration/NetworkServices[1]/CTMS[1]
Configuration/NetworkServices[1]/CTMS[1]/Mode[1] <Off/On>
Configuration/NetworkServices[1]/CTMS[1]/Encryption[1] <Off/BestEffort>
Configuration/SIP[1]/ListenPort[1] <Off/On>
Configuration/Video[1]/SelfviewDefault[1]
Configuration/Video[1]/SelfviewDefault[1]/Mode[1] <Off/Current/On>
Configuration/Video[1]/SelfviewDefault[1]/FullscreenMode[1] <Off/Current/On>
Configuration/Video[1]/SelfviewDefault[1]/PIPPosition[1]
<Current/UpperLeft/UpperCenter/UpperRight/CenterLeft/CenterRight/LowerLeft/LowerRight>
Configuration/Video[1]/SelfviewDefault[1]/OnMonitorRole[1] <First/Second/Current>
Configuration/Video[1]/PIP[1]
Configuration/Video[1]/PIP[1]/ActiveSpeaker[1]
Configuration/Video[1]/PIP[1]/ActiveSpeaker[1]/DefaultValue[1]
Configuration/Video[1]/PIP[1]/ActiveSpeaker[1]/DefaultValue[1]/Position[1]
<Current/UpperLeft/UpperCenter/UpperRight/CenterLeft/CenterRight/LowerLeft/LowerRight>
Configuration/Video[1]/PIP[1]/Presentation[1]
Configuration/Video[1]/PIP[1]/Presentation[1]/DefaultValue[1]
Configuration/Video[1]/PIP[1]/Presentation[1]/DefaultValue[1]/Position[1]
<Current/UpperLeft/UpperCenter/UpperRight/CenterLeft/CenterRight/LowerLeft/LowerRight>
Configuration/Video[1]/OSD[1]/MenuStartupMode[1] <Closed/Home>
Configuration/Video[1]/OSD[1]/VirtualKeyboard[1] <UserSelectable/AlwaysOn>
Configuration/Video[1]/OSD[1]/EncryptionIndicator[1] <AlwaysOn/Auto/AlwaysOff>
Configuration/Video[1]/OSD[1]/MissedCallsNotification[1] <Off/On>
Configuration/Video[1]/Input[1]/Source[1]/PresentationSelection[1] <Manual/Automatic/Hidden>
Configuration/Video[1]/Input[1]/Source[2]/PresentationSelection[1] <Manual/Automatic/Hidden>
90
xAPI Changes TC6
Configuration/Video[1]/Input[1]/Source[3]/PresentationSelection[1] <Manual/Automatic/Hidden>
Configuration/Video[1]/Input[1]/HDMI[1]
Configuration/Video[1]/Input[1]/HDMI[1]/RGBQuantizationRange[1] <Auto/Full/Limited>
Configuration/Video[1]/Input[1]/HDMI[2]
Configuration/Video[1]/Input[1]/HDMI[2]/RGBQuantizationRange[1] <Auto/Full/Limited>
Configuration/Video[1]/Input[1]/DVI[2]/RGBQuantizationRange[1] <Auto/Full/Limited>
Configuration/Video[1]/Input[1]/DVI[3]/RGBQuantizationRange[1] <Auto/Full/Limited>
Configuration/Video[1]/Output[1]/HDMI[1]/RGBQuantizationRange[1] <Auto/Full/Limited>
Configuration/Video[1]/Output[1]/DVI[2]/RGBQuantizationRange[1] <Auto/Full/Limited>
Removed API configurations in TC6.0.0
Configuration/Experimental[1]/CTMSSupport[1]
Configuration/Experimental[1]/CTMSSupport[1]/Mode[1]
Configuration/Experimental[1]/Enable1080p60[1]
Configuration/SystemUnit[1]/Type[1]
Modified API configurations in TC6.0.0
Configuration/Audio[1]/Input[1]/Microphone[1]/Equalizer[1]/ID[1]
<1..17>
<1..8>
Configuration/Audio[1]/Input[1]/Microphone[2]/Equalizer[1]/ID[1]
<1..17>
<1..8>
Configuration/Audio[1]/Input[1]/Microphone[3]/Equalizer[1]/ID[1]
<1..17>
<1..8>
Configuration/Audio[1]/Input[1]/Microphone[4]/Equalizer[1]/ID[1]
<1..17>
<1..8>
Configuration/Cameras[1]/PowerLine[1]/Frequency[1]
<Auto/50Hz/60Hz>
<50Hz/60Hz>
Configuration/Cameras[1]/Camera[1]/Mirror[1]
<Off/Auto/On>
<Auto/Off/On>
91
xAPI Changes TC6
Configuration/Cameras[1]/Camera[1]/Flip[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[2]/Mirror[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[2]/Flip[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[3]/Mirror[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[3]/Flip[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[4]/Mirror[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[4]/Flip[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[5]/Mirror[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[5]/Flip[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[6]/Mirror[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[6]/Flip[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Cameras[1]/Camera[7]/Mirror[1]
<Off/Auto/On>
92
xAPI Changes TC6
<Auto/Off/On>
Configuration/Cameras[1]/Camera[7]/Flip[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Conference[1]/DefaultCall[1]/Protocol[1]
<H323/Sip>
<H323/Sip/H320>
Configuration/Conference[1]/Multipoint[1]/Mode[1]
<Off/MultiSite/MultiWay/Auto>
<Auto/Off/MultiSite/MultiWay>
Configuration/Experimental[1]/Conference[1]/PacketLossResilience[1]/ForwardErrorCorrection[1]
<Off/On>
<Off/On/OnWithUniqueSsrc>
Configuration/Experimental[1]/Audio[1]/Panning[1]/Mode[1]
<Off/Auto>
<Auto/Off>
Configuration/H323[1]/NAT[1]/Mode[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/Network[1]/IPv6[1]/Assignment[1]
<Static/Autoconf>
<Static/DHCPv6/Autoconf>
Configuration/NetworkServices[1]/NTP[1]/Mode[1]
<Off/Auto/Manual>
<Auto/Off/Manual>
Configuration/Security[1]/Session[1]/ShowLastLogon[1]
<On/Off>
<Off/On>
Configuration/SystemUnit[1]/ContactInfo[1]/Type[1]
<Auto/None/IPv4/IPv6/H323Id/E164Alias/SipUri/SystemName>
<Auto/None/IPv4/IPv6/H323Id/E164Alias/H320Number/SipUri/SystemName/DisplayName>
Configuration/SystemUnit[1]/IrSensor[1]
<Off/Auto/On>
<Auto/Off/On>
Configuration/UserInterface[1]/TouchPanel[1]/DefaultPanel[1]
93
xAPI Changes TC6
<ContactList/MeetingList>
<ContactList/MeetingList/Dialpad>
Configuration/Video[1]/SelfviewPosition[1]
<UpperLeft/UpperRight/LowerLeft/LowerRight/CenterRight>
<UpperLeft/UpperCenter/UpperRight/CenterLeft/CenterRight/LowerLeft/LowerRight>
Configuration/Video[1]/Layout[1]/LocalLayoutFamily[1]
<Auto/FullScreen/Equal/PresentationSmallSpeaker/PresentationLargeSpeaker>
<Auto/FullScreen/Equal/PresentationSmallSpeaker/PresentationLargeSpeaker/Prominent/Overlay/Sin
gle>
Configuration/Video[1]/Layout[1]/RemoteLayoutFamily[1]
<Auto/FullScreen/Equal/PresentationSmallSpeaker/PresentationLargeSpeaker>
<Auto/FullScreen/Equal/PresentationSmallSpeaker/PresentationLargeSpeaker/Prominent/Overlay/Sin
gle>
Configuration/Video[1]/Input[1]/Source[1]/OptimalDefinition[1]/Threshold60fps[1]
<512_288/768_448/1024_576/1280_720/Never>
<512_288/768_448/1024_576/1280_720/1920_1080/Never>
Configuration/Video[1]/Input[1]/Source[2]/OptimalDefinition[1]/Threshold60fps[1]
<512_288/768_448/1024_576/1280_720/Never>
<512_288/768_448/1024_576/1280_720/1920_1080/Never>
Configuration/Video[1]/Input[1]/Source[3]/OptimalDefinition[1]/Threshold60fps[1]
<512_288/768_448/1024_576/1280_720/Never>
<512_288/768_448/1024_576/1280_720/1920_1080/Never>
New API Statuses in TC6.0.0
Status/Conference[1]/ActiveSpeaker[1]
Status/Conference[1]/ActiveSpeaker[1]/Mode[1]
Status/Conference[1]/ActiveSpeaker[1]/SiteId[1]
Status/Conference[1]/Presentation[1]/LocalSendingMode[1]
Status/Conference[1]/Presentation[1]/LastLocalSource[1]
Status/Experimental[1]/Audio[1]/Input[1]/Connectors[1]/Microphone[1]/ConnectionStatus[1]
Status/Experimental[1]/Audio[1]/Input[1]/Connectors[1]/Microphone[2]/ConnectionStatus[1]
Status/Experimental[1]/Audio[1]/Input[1]/Connectors[1]/Microphone[3]/ConnectionStatus[1]
Status/Experimental[1]/Audio[1]/Input[1]/Connectors[1]/Microphone[4]/ConnectionStatus[1]
Status/Experimental[1]/Peripherals[1]
94
xAPI Changes TC6
Status/H320[1]
Status/H320[1]/Gateway[1]
Status/H320[1]/Gateway[1]/Status[1]
Status/H320[1]/Gateway[1]/Address[1]
Status/H320[1]/Gateway[1]/Number[1]
Status/H320[1]/Gateway[1]/Mode[1]
Status/H320[1]/Gateway[1]/Reason[1]
Status/H320[1]/Gateway[1]/Id[1]
Status/Network[1]/VLAN[1]/Native[1]
Status/Network[1]/VLAN[1]/Native[1]/VlanId[1]
Status/Network[1]/CDP[1]
Status/Network[1]/CDP[1]/Platform[1]
Status/Network[1]/CDP[1]/Version[1]
Status/Network[1]/CDP[1]/Capabilities[1]
Status/Network[1]/CDP[1]/DeviceId[1]
Status/Network[1]/CDP[1]/PortID[1]
Status/Network[1]/CDP[1]/Duplex[1]
Status/Network[1]/CDP[1]/VTPMgmtDomain[1]
Status/Network[1]/CDP[1]/Address[1]
Status/Network[1]/CDP[1]/PrimaryMgmtAddress[1]
Status/Network[1]/CDP[1]/SysName[1]
Status/Network[1]/CDP[1]/SysObjectID[1]
Status/Network[1]/CDP[1]/VoIPApplianceVlanID[1]
Status/NetworkServices[1]
Status/NetworkServices[1]/NTP[1]
Status/NetworkServices[1]/NTP[1]/Address[1]
Status/Provisioning[1]/CUCM[1]
Status/Provisioning[1]/CUCM[1]/CAPF[1]
Status/Provisioning[1]/CUCM[1]/CAPF[1]/Mode[1]
Status/Provisioning[1]/CUCM[1]/CAPF[1]/ServerName[1]
Status/Provisioning[1]/CUCM[1]/CAPF[1]/ServerPort[1]
Status/Provisioning[1]/CUCM[1]/CAPF[1]/LSC[1]
Status/Provisioning[1]/CUCM[1]/CAPF[1]/OperationState[1]
Status/Provisioning[1]/CUCM[1]/CAPF[1]/OperationResult[1]
Status/Provisioning[1]/CUCM[1]/ProvisionSecurity[1]
95
xAPI Changes TC6
Status/Provisioning[1]/CUCM[1]/CTL[1]
Status/Provisioning[1]/CUCM[1]/CTL[1]/State[1]
Status/Provisioning[1]/CUCM[1]/ITL[1]
Status/Provisioning[1]/CUCM[1]/ITL[1]/State[1]
Status/SystemUnit[1]/Hardware[1]/TemperatureThreshold[1]
Status/SystemUnit[1]/MenuLogo[1]
Status/SystemUnit[1]/Diagnostics[1]
Status/SystemUnit[1]/Diagnostics[1]/LastRun[1]
Status/Video[1]/PIP[1]
Status/Video[1]/PIP[1]/ActiveSpeaker[1]
Status/Video[1]/PIP[1]/ActiveSpeaker[1]/Position[1]
Status/Video[1]/PIP[1]/Presentation[1]
Status/Video[1]/PIP[1]/Presentation[1]/Position[1]
Status/Video[1]/Selfview[1]
Status/Video[1]/Selfview[1]/Mode[1]
Status/Video[1]/Selfview[1]/FullscreenMode[1]
Status/Video[1]/Selfview[1]/PIPPosition[1]
Status/Video[1]/Selfview[1]/OnMonitorRole[1]
96
Cisco TelePresence systems hardware dependencies
Cisco TelePresence systems hardware
dependencies
Introduction
Due to replacement of hardware components there are some constraints running older software on
newly manufactured endpoints. This is due to end-of-life of some components and introduction of new
components that require support in the software. There are two ways to identify the minimum software
version of a system, using the xAPI/tshell or by looking at the TAN number. These methods are
presented in the following. Downgrading to an unsupported software version will fail. The latest
software releases are always backward compatible with all hardware versions.
NAND Flash
The Cisco TelePresence endpoints are using a NAND flash memory for general storage and transfer
of data. The endpoints running TC software will be manufactured with a newer version of the flash
memory. For simplicity in this document we will call the first flash version 0 and the second flash
version and the third version (expected Summer 2014) version 2. Endpoints that have version 1 of the
flash memory must run software TC3.1.5 and later, 4.2.0 and later or 5.0.0 and later. Endpoints that
have version 2 of the flash memory must run software TC5.1.9 and later, TC6.1.2 and later or TC7
and later.
If your endpoint does not have the CompatibilityLevel command or it returns compatibility level 0 it has
the flash version 0 installed. This means that any software version can be installed on the system.
When the compatibility level is higher than 0, a newer software release is needed. Version 2 of the
flash memory will be identified by software compatibility level 4. Please refer to the compatibility
level table for further details.
Integrated camera
For units with an integrated camera (EX60/EX90 and MX200/MX300) the camera software is
embedded into the application software. Units shipped with the E4 sensor cannot be downgraded or
upgraded to any software version lower than TC4.2.4 or TC5.1.1 unless support is specifically
documented in the release notes for the software you are downgrading to. Although 5.1.1 can be
installed, Cisco recommends TC5.1.6 due to major color calibration improvements for MX series with
the E4 sensor. CSCud31649.
To check which camera sensor the EX series or MX series product has, execute the API command
“xStatus camera HardwareID”.
97
Cisco TelePresence systems hardware dependencies
Example:
xStatus camera HardwareID
*s Camera 1 HardwareID: “e3:0xd30a”
** end
If a system shipped with the E4 sensor is attempted to downgrade to an unsupported software
version, the software downgrade will fail and the unit will reboot, keeping its existing software version.
This example showed an EX60 with the E3 sensor, which means that it can be downgraded to
versions earlier than TC 5.1.1.
98
Cisco TelePresence systems hardware dependencies
Using the xAPI / tshell to identify software limitations
Executing the API command xstat SystemUnit Hardware Module CompatibilityLevel will reveal if
there are any software constraints for the system.
The result returned when running the command will be 0, 1, 2, 3, 4, v, 1v or 2v:
Compatibility
Applicable
level
systems
Description
Minimum software version
TC4
TC5
TC6
0
All
No restrictions
All
All
All
1
All
The system has the new
4.2.0
All
All
4.2.4
5.1.6
None
5.1.0
All
4.2.3
5.1.1
All
None
5.1.6
All
4.2.4
5.1.5
All
None
5.0.1
All
None
5.1.0
All
None
5.1.6
None
5.1.9
flash memory installed
2
EX/MX
The system has the new
1)
All
flash memory and the
new E4 sensor
2
SX20
Product was introduced
with TC5.1.0
2
C20
A new hardware revision,
minor change
3
SX20
A new hardware revision,
minor change
3
C40
A new hardware revision,
minor change
V
MX300
Product was introduced
with TC5.0.1
1V
MX300
NAND flash version 1.
Minimum software
version TC5.1.0.
2V
MX300
NAND flash version 1 and
1)
All
E4 sensor.
4
All TC EPs
NAND flash version 2
6.1.2
except
SX20/MX300G2
99
Cisco TelePresence systems hardware dependencies
1)
Although 5.1.1 can be installed, Cisco recommends TC5.1.6 due to major color calibration
improvements for MX series with the E4 sensor. CSCud31649.
Examples of executing the API command:
xStatus SystemUnit Hardware Module CompatibilityLevel
System
Output
Minimum version
MX300
*s SystemUnit Hardware Module
5.0.1
CompatibilityLevel: “v”
SX20
*s SystemUnit Hardware Module
5.1.0
CompatibilityLevel: “2”
C40
*s SystemUnit Hardware Module
No restrictions (Cisco
CompatibilityLevel: “0”
recommends no lower than
4.2.4)
Using the TAN Number to identify software limitations
By finding the TAN number of the system, it is possible to determine the software restrictions without
executing the API command. Find the compatibility level from the TAN number and look up in the table
above. TAN numbers are not ready for compatibility level 4 yet.
EX series and MX series
Camera
NAND
Compatibility
TAN number
Sensor
version
level
800-35326-05
E3
0
0
800-35326-06
E3
1
1
800-35326-07
E3
1
1
800-35326-08
E4
1
2
Non-crypto
800-36052-05
E3
0
0
Non-crypto
800-36052-06
E3
1
1
Non-crypto
800-36052-07
E3
1
1
Non-crypto
800-36052-08
E4
1
2
800-35448-05
E3
0
0
800-35448-06
E3
1
1
800-35448-07
E4
1
2
System
EX60
EX90
100
Cisco TelePresence systems hardware dependencies
Non-crypto
800-36051-05
E3
0
0
Non-crypto
800-36051-06
E3
1
1
Non-crypto
800-36051-07
E4
1
2
800-36834-02
E3
0
0
800-36834-03
E3
1
1
800-36834-05
E4
1
2
Non-crypto
800-37182-02
E3
0
0
Non-crypto
800-37182-03
E3
1
1
Non-crypto
800-37182-05
E4
1
2
800-36919-03
E3
1
V
800-36919-04
E4
1
2V
Non-crypto
800-37822-03
E3
1
V
Non-crypto
800-37822-04
E4
1
2V
MX200
MX300
C series and Quick Set series
Compatibility
System
TAN number
NAND version
level
C20
800-35408-01
0
0
800-35408-02
1
1
D0
1
2
800-36060-01
0
0
800-36060-02
1
1
D0
1
2
800-34910-01
0
0
800-34910-02
1
1
800-34910-04
1
3
800-36047-01
0
0
800-35408-02
New USB chip
800-36060-02
New USB chip
C40
Non-crypto
101
Cisco TelePresence systems hardware dependencies
Non-crypto
800-36047-02
1
1
Non-crypto
800-36047-04
1
3
800-35367-01
0
0
800-35367-02
1
1
Non-crypto
800-36048-01
0
0
Non-crypto
800-36048-02
1
1
800-35342-02
0
0
800-35342-03
1
1
Non-crypto
800-36049-02
0
0
Non-crypto
800-36049-03
1
1
C60
C90
Compatibility
SX20
TAN number
CPU revision
level
800-36554-01
0
2
800-36554-02
1
3
102
Cisco TelePresence Touch 8 hardware dependencies
Cisco TelePresence Touch 8 hardware
dependencies
New hardware revisions for Cisco TelePresence Touch 8
There are as of TC6 four hardware levels of the Touch 8. The new hardware levels 1, 2 and 3 require
newer software. From TC5.1.3 there is a lock preventing a downgrade of a system to a software
version that is not supported by the connected touch panel.
The TAN number can be found on the back of the Cisco TelePresence Touch 8 panel on the sticker
positioned in the upper right corner.
Identify the minimum software supported by using the TAN number with this table.
TAN number
Description
HW level
System type
Minimum release
TC4
TC5
TC6
800-35447-04
Touch sensor revision 1
0
EX
All
All
All
800-35343-05
Touch sensor revision 1
0
SX/C/Profile
All
All
All
74-9543-02
Touch sensor revision 1
0
MX
All
All
All
800-35447-06
OMAP revision 2
1
EX
4.2.4
5.1.4
All
800-35343-07
OMAP revision 2
1
SX/C/Profile
4.2.4
5.1.4
All
74-9543-04
OMAP revision 2
1
MX
4.2.4
5.1.4
All
800-38887-01
Touch sensor revision 2
2
EX
4.2.4
5.1.4
All
800-38886-01
Touch sensor revision 2
2
MX
4.2.4
5.1.4
All
800-38885-01
Touch sensor revision 2
2
SX/C/Profile
4.2.4
5.1.4
All
4.2.4
5.1.4
All
4.2.4
5.1.4
All
OMAP revision 2 and
800-38887-02
Touch sensor revision 2
3
EX
OMAP revision 2 and
800-38886-02
Touch sensor revision 2
3
MX
103
Cisco TelePresence Touch 8 hardware dependencies
800-38885-02
OMAP revision 2 and
Touch sensor revision 2
4.2.4
3
5.1.4
All
SX/C/Profile
Cisco strongly recommends upgrading from any TC4 software version when using a Cisco Touch 8
due to major improvements in software.
104
References and related documents
References and related documents
The following table lists documents and web sites referenced in this document. All product
documentation can be found on our web site
Name
Document reference
Cisco website
http://www.cisco.com
Cisco Software Download
http://www.cisco.com/cisco/software/navigator.html?i=!ch
Cisco TelePresence User Documentation
http://www.cisco.com/go/TelePresence/docs
Software filenames
The correct software filenames are listed in the following table.
TANDBERG TC
Software for
Software for
Serial number
system
EX/MX/C-Series
SX series
range
AES Encryption
s52000tc6_2_1.pkg
s52010tc6_2_1.pkg
All
No Encryption
s52001tcnc6_2_1.pkg
s52011tcnc6_2_1.pkg
All
AES Encryption (for
cmterm-
cmterm-
All
CUCM)
s52000tc6_2_1.cop.sgn
s52010tc6_2_1.cop.sgn
No Encryption (for
cmterm-
cmterm-
CUCM)
s52001tcnc6_2_1.cop.sgn
s52011tcnc6_2_1.cop.sgn
All
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105
References and related documents
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106
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