Whirlpool | ARC 1800 | Troubleshooting guide | Whirlpool ARC 1800 Troubleshooting guide

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• Your new appliance is designed exclusively for
domestic use.
To get the most out of your new appliance,
read the user handbook carefully. It
contains a description of the appliance as
well as useful tips.
Keep this handbook for future consultation.
1. After unpacking the appliance, make sure that
it is undamaged and that the doors close
correctly. Any damage must be reported to the
dealer within 24 hours of delivery of the
2. Wait at least two hours before switching the
appliance on, to ensure that the refrigerant
circuit is fully efficient.
3. Installation of the appliance and electrical
connections must be carried out by a qualified
electrician, in accordance with the
manufacturer's instructions and local safety
4. Clean the inside of the appliance before use.
1. Packaging
The packaging material is 100% recyclable and
carries the recycling symbol . Follow local
regulations for scrapping.
Keep packing materials (plastic bags,
polystyrene parts, etc.) out of the reach of
children, as they are a potential source of
2. Scrapping/Disposal
The appliance is manufactured using recyclable
This appliance is marked according to the
European directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE).
By ensuring that this appliance is scrapped
suitably, you can help prevent potentially
damaging consequences for the environment
and health.
The symbol
on the appliance, or on the
accompanying documents, indicates that this
appliance should not be treated as domestic
waste but must be taken to a special collection
centre for the recycling of electrical and
electronic equipment.
When scrapping the appliance, make it unusable
by cutting off the power cable and removing the
doors and shelves so that children cannot easily
climb inside and become trapped. Scrap the
appliance in compliance with local regulations on
waste disposal, taking it to a special collection
centre; do not leave the appliance unattended
even for a few days, since it is a potential source
of danger for children. For further information
on the treatment, recovery and recycling of this
product, contact your competent local office,
the household waste collection service or the
shop where you purchased the appliance.
This appliance does not contain CFCs.
The refrigerant circuit contains R134a (HFCs) or
R600a (HCs), see the rating plate inside the
Appliances with isobutane (R600a): Isobutane is
a natural gas of low environmental impact.
Caution is required, however, since isobutane is
flammable. Therefore, ensure that refrigerant
circuit pipelines are not damaged.
Declaration of conformity
This product has been designed for preserving
food and is manufactured in compliance with
Regulation (CE) No. 1935/2004.
This product has been designed, manufactured
and marketed in compliance with:
• the safety objectives prescribed in the Low
Voltage Directive 2006/95/CE (which
replaced Directive 73/23/CEE as amended);
• the protection requirements of the “EMC”
89/336/CEE directive, amended by Directive
Electrical safety of the appliance can only be
guaranteed if it is correctly connected to an
approved earthing system.
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• The appliance must be handled and installed
by two or more persons.
• Be careful not to damage the floors when you
move the appliance (e.g. parquet flooring).
• During installation, make sure the appliance
does not damage the power cable.
• Check the appliance is not positioned near a
heat source.
• To guarantee adequate ventilation, leave a
space on both sides and above the appliance
and follow the installation instructions.
• Keep the appliance vent outlets free.
• Do not damage the appliance refrigerant
circuit pipes.
• Install and level the appliance on a floor strong
enough to take its weight and in a place
suitable for its size and use.
• Install the appliance in a dry and well
ventilated area. The appliance is intended for
operation in environments where ambient
temperatures fall within the following ranges,
depending on the climatic class indicated on
the data plate. The appliance may not work
properly if it is left for a long time at a
temperature outside the specified range.
Climatic Class
Amb. temp.
From 10 to 32
From 16 to 32
From 16 to 38
From 16 to 43
Amb. temp.
From 50 to 90
From 61 to 90
From 61 to 100
From 61 to 110
• Ensure that the voltage indicated on the
appliance data plate corresponds to the
domestic supply voltage.
• Do not use single/multiple adapters or
extension cables.
• For the water connection, use the pipe
supplied with the new appliance; do not reuse
the one from the previous appliance.
• Power cable modification or replacement
must only be carried out by qualified
• Electrical disconnection must be possible
either by unplugging the appliance or by
means of a double-pole switch located upline
from the socket.
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• Do not store or use petrol, flammable liquids
or gas in the vicinity of this or other electrical
appliances. The fumes can create a fire hazard
or explosion.
• Do not use mechanical, electric or chemical
means other than those recommended by the
Manufacturer to speed up the defrost
• Do not use or place electrical appliances
inside the product if they are not of the type
expressly authorised by the Manufacturer.
• The appliance is not intended for use by
persons (children included) with restricted
physical, sensory or mental abilities or
without experience and knowledge of the
appliance, unless they are under the
supervision or instruction of a person
responsible for their safety. Do not allow
children to play or hide inside the appliance risk of becoming trapped and suffocating.
• Do not swallow the contents (non-toxic) of the
ice packs (in some models).
• Do not eat ice cubes or ice lollies immediately
after taking them out of the freezer since they
may cause cold burns.
• Before carrying out any maintenance or
cleaning, always unplug the appliance or
disconnect the power supply.
• All appliances equipped with ice-makers and
water dispensers must be connected to a
water supply that only delivers potable water
(with mains water pressure of between 0.17
and 0.81 MPa (1.7 and 8.1 bar)). Ice makers
and/or water dispensers not directly
connected to the water mains must be filled
using potable water only.
• Use the refrigerator compartment to store
fresh food only and the freezer compartment
to store frozen food, to freeze fresh food, and
to make ice cubes only.
• Do not store glass containers with liquids in
the freezer since they may burst.
The Manufacturer declines any liability if
the above advice and precautions are not
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This appliance is a refrigerator with a
star freezer
Defrosting of the refrigerator compartment is completely
Switching on the refrigerator for the first time
Insert the plug into the mains socket.
The thermostat is used to adjust the temperature of both
compartments: refrigerator and freezer.
How to adjust the temperature of the compartments:
1. For correct operation and optimum storage of food, follow
instructions given in the enclosed product sheet for
thermostat adjustment.
2. To adjust the temperature in the refrigerator compartment,
set the thermostat control knob to:
• lowest/MIN numbers for the LEAST COLD internal
• highest/MAX numbers for the COLDEST internal
Thermostat set to 0: no operation, no light.
The ambient air temperature, frequency of door opening and the
position of the appliance can affect internal temperatures. These
factors must be taken into account when setting the thermostat.
How to use the refrigerator compartment
Position the food as illustrated in the figure.
A. Cooked food
B. Fish, meat
C. Fruit and vegetables
D. Bottles
E. Eggs
F. Butter, cheese and dairy products
• The space between the shelves and the rear wall of the
refrigerator compartment must be unobstructed to allow
circulation of air.
• Do not place food in direct contact with the rear wall of the
refrigerator compartment.
• Do not place hot food in the refrigerator or freezer.
• Store liquids in closed containers.
• Storing vegetables with a high water content can result in
condensation in the crisper drawer: this will not affect the
correct operation of the appliance.
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The freezer is a
star compartment.
This compartment can be used to store frozen foods for the
period of time indicated on packaging. The freezer can also
be used to freeze fresh food by positioning it on the rack;
place frozen food in the lower part of the compartment so
that there is no contact with fresh food that has yet to be
The quantity of fresh food that can be frozen in 24 hours is
shown on the rating plate.
Before freezing, wrap and seal fresh food in:
• aluminium foil, cling film, air and water-tight plastic bags,
polythene containers with lids or freezer containers suitable
for freezing fresh food.
• In the event of a power cut, the freezer compartment will
maintain a sufficiently low temperature for food storage.
However, it is advisable to avoid opening the compartment
door during such periods.
The table alongside shows the recommended maximum
storage time for frozen fresh foods.
When purchasing frozen food products:
• Ensure that the packaging is not damaged (frozen food in
damaged packaging may have deteriorated). If the package is
swollen or has damp patches, it may not have been stored
under optimal conditions and defrosting may have already
• When shopping, leave frozen food purchases until last and
transport the products in a thermally insulated cool bag.
• Place the items in the freezer compartment as soon as you get
• If food has defrosted even partially, do not re-freeze it.
Consume within 24 hours.
• Avoid, or reduce temperature variations to the minimum.
Respect the best-before date on the package.
• Always observe the storage information on the package.
Making ice cubes
• Fill the ice cube tray 3/4 with water and place it at the bottom
of the freezer compartment.
If the tray sticks to the bottom of the compartment, do not use
pointed or sharp instruments to detach it.
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Defrost the freezer compartment once or twice a year,
or when the ice on the walls reaches a thickness of
about 3 mm. If possible, defrost the freezer when it is
nearly empty.
1. Remove the food from the freezer, wrap in newspaper
and group together in a cool place or in a portable cooler.
2. Disconnect the appliance from the mains power
3. Leave the door open to allow the frost to melt.
4. Remove the defrost water from the compartment
5. Clean the interior with a sponge dampened in lukewarm
water and neutral detergent.
Do not use abrasive products.
6. Rinse the interior and dry thoroughly.
Note: Do not use sharp or pointed metal instruments
to scrape off ice; do not heat the freezer compartment
Periodically clean the inside of the refrigerator
Defrosting of the refrigerator compartment is
completely automatic.
Droplets of water on the rear wall of the refrigerator
compartment indicate that the periodic automatic defrost
cycle is in progress.
The defrost water is automatically routed to a drain outlet
and into a container from which it evaporates.
Before carrying out any cleaning operations, disconnect the
appliance from the power supply.
• Use a sponge dampened in lukewarm water and/or
neutral detergent.
• Rinse and dry with a soft cloth.
Do not use abrasive substances.
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For built-in appliances
• Periodically clean air vents with a vacuum cleaner or a
brush (see figure A).
• Clean the outside using a soft cloth.
1. Empty the refrigerator and freezer compartments.
2. Disconnect the appliance from the power supply.
3. Defrost the freezer compartment, and clean and dry both
4. Leave the doors open to prevent formation of unpleasant
Fig. A
The appliance is not working.
Is there a power failure?
Is the plug properly inserted in the socket?
Is the double-pole switch on?
Has the fuse blown?
Is the power cord damaged?
Is the thermostat set to 0 (Stop)?
2. Temperature inside the compartments is
not low enough.
• Is the door shut properly?
• Is the appliance installed near a heat source?
• Is the thermostat setting correct?
• Are the air circulation grilles blocked?
3. Temperature inside the refrigerator
compartment is too low.
• Is the thermostat setting correct?
4. Water collects at the bottom of the
refrigerator compartment.
• Is the defrost water drain blocked?
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5. The inside light is not working.
Perform the checks for problem 1, and then:
• Disconnect the appliance from the power
To inspect the bulb, refer to the instructions
and illustration on the attached table.
• Check the bulb and replace it, if necessary, with
a new one. Replace using maximum 15W bulb.
6. Excessive frost build-up in the freezer
• Is the door shut properly?
• Is food obstructing proper door closure?
• The front edge of the appliance may be
hot. This prevents the formation of
condensation and is not a defect.
• Gurgling and hissing noises due to
expansion in the refrigerant circuit are
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Before contacting the After-Sales Service:
1. See if you can solve the problem yourself (see
“Troubleshooting guide”).
2. Switch the appliance on again to see if the
problem has been solved.
If it has not, switch off the appliance again and
repeat the operation after one hour.
3. If the problem persists after this course of
action, contact After-Sales Service.
• the nature of the problem,
• the appliance model,
• the Service number (the number after the word
SERVICE on the rating plate inside the
• your full address,
• Your telephone number and area code.
Note: The direction of door opening can be
changed. If this operation is performed by
After-sales Service it is not covered by the
• Install the appliance away from heat sources.
• Install the appliance in a dry, well-ventilated
• Do not obstruct the top and bottom vent
• Clean the inside (see chapter “How to clean the
refrigerator compartment”).
Electrical connection
• Electrical connections must be made in
accordance with local regulations.
• Voltage and power consumption are indicated
on the rating plate (at the side of the crispers).
Freestanding appliances (not built-in)
• To optimize appliance efficiency, leave a 5 cm
gap above the appliance and make sure that
adjacent kitchen units are sufficiently distanced
to allow air circulation.
• Ensure that the appliance is level, using the
front adjustment feet if necessary.
• Regulations require that the appliance be
earthed. The manufacturer declines all
liability for injury to persons or animals
and for damage to property resulting from
failure to observe the above procedures
and reminders.
• If the plug and socket are not of the same type,
have the socket replaced by a qualified
• Do not use extension leads or adapters.
Disconnecting the appliance
• It must be possible to disconnect the appliance
by unplugging it or by means of a two-pole
switch fitted upline of the socket.
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The doors of your Fridge Freezer can be reversed.
• Ensure the Fridge Freezer is unpugged and empty.
• We recommend you have someone to assist you.
Tools required
• Phillips style screwdriver
• Flat bladed screwdriver
• 8 mm and 10 mm Socket or spanner.
When laying the Frdge Freezer on it's back in order to gain
access to the base, you should never tip it back by more than
45º and must rest it on soft foam packaging or similar material
to avoid damaging the cooling pipes at the rear of the Frdge
Remove the two screws at the rear of the Fridge Freezer.
Lift the top off the Fridge Freezer.
Use the 8 mm socket or spanner to remove the 3 hinge bolts.
Remove the 3 bolts from the opposite side.
Remove bracket and plastic surround. Remove and replace
the pin in the bracket. Replace on opposite side of the Fridge
Freezer cabinet.
Lift the top door off middle hinge bracket and pull away from
the body of the Fridge Freezer. Remove retaining screw from
the top of the cabinet and replace on the other side.
Remove the middle hinge using an 8 mm socket/spanner.
Take care not to lose the white spacer. Put hinge to one side.
Lift door off the bottom bracket.
Remove blanking plates from the middle of the cabinet and
replace in opposite side. Remove the blanking plates from the
doors and replace the hinge bushes on the other side.
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Remove the levelling feet by unscrewing.
Remove bottom bracket using an 8 mm socket or spanner.
Remove and replace pin using a 10 mm spanner to undo the
nut and a flat bladed screwdriver to remove the pin. You may
need to push the pin through from the underside to remove
Remove screw on base and replace on other side.
Remove blanking plates from unused side of the Fridge
Freezer and replace in holes left by the brackets.
Replace doors and brackets in reverse order.
When replacing feet take care to ensure the larger foot is on
the side without the bracket.
Check both doors are aligned horizontally and vertically, and
that the seals are closed on all sides before finally tightening
the bottom hinge
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1) For Great Britain only
Warning - this appliance must be earthed
Fuse replacement
If the mains lead of this appliance is fitted with a BS 1363A
13amp fused plug, to change a fuse in this type of plug use an
A.S.T.A. approved fuse to BS 1362 type and proceed as follows:
1. Remove the fuse cover (A) and fuse (B).
2. Fit replacement 13A fuse into fuse cover.
3. Refit both into plug.
The fuse cover must be refitted when changing a fuse and if the
fuse cover is lost the plug must not be used until a correct
replacement is fitted.
Correct replacement are identified by the colour insert or the
colour embossed in words on the base of the plug.
Replacement fuse covers are available from your local electrical
2) For the Republic of Ireland only
The information given in respect of Great Britain will frequently
apply, but a third type of plug and socket is also used, the
2-pin, side earth type.
3) Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket outlet, please
contact Whirlpool Service for further instruction. Please do not
attempt to change plug yourself. This procedure needs to be
carried out by a qualified Whirlpool technician in compliance
with the manufactures instructions and current standard safety
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