HP Compaq nc4000 Notebook PC, Notebook Series Specification

HP Compaq nc4000 Notebook PC, Notebook Series Specification
Maintenance and Service
Guide
HP Compaq Notebook nc4000 Series
Document Part Number: 310030-001
May 2003
This troubleshooting reference is used for maintaining and
servicing the notebook. The guide provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.
© 2003 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are trademarks of Microsoft Corporation in the
U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks
of Intel Corporation in the U.S. and/or other countries. SD Logo is a
trademark.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Compaq Notebook nc4000 Series
First Edition May 2003
Document Part Number: 310030-001
Contents
1 Product Description
1.1
1.2
1.3
1.4
1.5
1.6
Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–8
External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–9
Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–2
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5
2.2 Using Diagnostics for Window. . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Configuration
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10
Maintenance and Service Guide
iii
Contents
3 Illustrated Parts Catalog
3.1
3.2
3.3
3.4
3.5
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2
Miscellaneous Plastics Kit Components . . . . . . . . . . 3–8
Port Replicators and Mass Storage Devices . . . . . . 3–10
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .
4–1
4–2
4–2
4–2
4–3
4–4
4–4
4–5
4–6
5 Removal and Replacement Procedures
5.1
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
iv
Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
Preparing the Notebook for Disassembly . . . . . . . . . 5–4
Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8
Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–9
Mini PCI Communications Board. . . . . . . . . . . . . . 5–10
LED Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
Maintenance and Service Guide
Contents
5.10 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.11 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . .
5.13 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.14 Bluetooth Wireless Device. . . . . . . . . . . . . . . . . . .
5.15 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.16 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.17 Speaker/Microphone . . . . . . . . . . . . . . . . . . . . . . .
5.18 Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.20 Modem Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5–22
5–26
5–28
5–32
5–36
5–37
5–40
5–41
5–42
5–43
5–46
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Index
Maintenance and Service Guide
v
1
Product Description
The HP Compaq Notebook nc4000 Series of personal notebooks
offer advanced modularity, Intel Mobile Pentium-M processors
with 64-bit architecture, industry-leading Accelerated Graphics
Port (AGP) implementation, and extensive multimedia support.
HP Compaq Notebook nc4000 Series
Maintenance and Service Guide
1–1
Product Description
1.1 Models
Notebook models are shown in Tables 1-1 and 1-2.
Table 1-1
HP Compaq Notebook nc4000 Model Naming Conventions
Key
Cnc4000
P
160
X2
60
0
C/C
51
O
XXXXXX-XXX
1
2
3
4
5
6
7
8
9
10
Key
Description
Options
1
Brand/Series
designator
C = Compaq
2
Processor type
P = Intel Pentium-M
3
Processor speed
160 = 1.6 GHz
150 = 1.5 GHz
140 = 1.4 GHz
130 = 1.3 GHz
4
Display type/
size/resolution
X = XGA (1024 × 768)
2 = 12.x in
5
Hard drive size
60 = 60 GB
40 = 40 GB
30 = 30 GB
6
Optical drive
designator
N = None
7
Integrated
communication/
wireless device
G = Combination
modem and
GB NIC
M = Modem
N = None
d = 802.11a/b/g
c = 802.11b/g
j = 802.11b/g +
Bluetooth
m = 802.11a/b/g +
Bluetooth
N = none
p = Bluetooth
8
RAM
51 = 512 MB
25 = 256 MB
9
Operating system
2 = Windows 2000
O = Windows XP Pro
10
SKU#
1–2
nc4000 = nc4000
Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq Notebook nc4000 Models
All HP Compaq Notebook nc4000 models use configuration code LN5Z and
feature:
■ Dual point pointing device (TouchPad and pointing stick)
■ 6-cell, 4.0 wH lithium ion (Li ion) battery pack
■ 3-year warranty on parts and labor
Cnc4000
P
160
French Canada
Cnc4000
P
160
French Canada
Cnc4000
P
150
P
150
Belgium
Denmark
Europe
France
Germany
Greece
Italy
N
P
150
G/d
51
DG987A ABC
United States
X2
G/d
40
N
51
DG988A ABC
United States
X2
G/m
60
N
X2
40
N
DG991A UUG
DG991A ABY
DG991A ABB
DG991A ABF
DG991A ABD
DG991A AB7
DG991A ABZ
Belgium
Denmark
Europe
France
Germany
Greece
Italy
Cnc4000
40
DG994A UUF
DG994A ABF
DG994A ABz
Asia Pacific
France
Italy
Cnc4000
X2
X2
40
N
DG992A UUG
DG992A ABY
DG992A ABB
DG992A ABF
DG992A ABD
DG992A AB7
DG992A ABZ
Maintenance and Service Guide
51
O
DG987A ABA
2
DG988A ABA
O
Japan
United States
G/j
51
DG994A ABE
DG994A ABA
O
The Netherlands
Norway
Portugal
Spain
Sweden/Finland
Switzerland
United Kingdom
G/j
51
DG991A ABH
DG991A ABN
DG991A AB9
DG991AABE
DG991A AK8
DG991A UUZ
DG991A ABU
2
The Netherlands
Norway
Portugal
Spain
Sweden/Finland
Switzerland
United Kingdom
DG992A ABH
DG992A ABN
DG992A AB9
DG992AABE
DG992A AK8
DG992A UUZ
DG992A ABU
1–3
Product Description
Table 1-2
HP Compaq Notebook nc4000 Models (Continued)
Cnc4000
P
150
Asia Pacific
France
Germany
Italy
Cnc4000
P
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
Europe
France
French Canada
Germany
Greece
Hong Kong
Hungary
Iceland
India
Israel
Italy
Japan
Japan (English)
Korea
1–4
140
X2
40
N
G/c
25
DG993A UUF
DG993A ABF
DG993A ABD
DG993A ABZ
Japan
Spain
United States
X2
G/N
40
N
DG244A UUF
DG244A ABG
DG244A UUG
DG244A AC4
DG244A AKB
DG244A ABY
DG244A ABB
DG244A ABF
DG244A ABC
DG244A ABD
DG244A AB7
DG244A AB5
DG244A AKC
DG244A A2M
DG244A ACJ
DG244A ABT
DG244A ABZ
DG244A ABK
DG244A ACF
DG244A AB1
25
O
DG993A ABJ
DG993A ABE
DG993A ABA
O
Latin America
The Netherlands
Norway
People’s
Republic
of China
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
DG244A ABM
DG244A ABH
DG244A ABN
DG244A AB2
DG244A AKD
DG244A AB9
DG244A ACB
DG244A ABV
DG244A AKN
DG244A ABE
DG244A AK8
DG244A UUZ
DG244A AB0
DG244A AKL
DG244A AB8
DG244A ABU
DG244A ABA
Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq Notebook nc4000 Models (Continued)
Cnc4000
P
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
Europe
France
French Canada
Germany
Greece
Hong Kong
Hungary
Iceland
India
Israel
Italy
Japan
Japan (English)
Korea
140
X2
40
N
DG245A UUF
DG245A ABG
DG245A UUG
DG245A AC4
DG245A AKB
DG245A ABY
DG245A ABB
DG245A ABF
DG245A ABC
DG245A ABD
DG245A AB7
DG245A AB5
DG245A AKC
DG245A A2M
DG245A ACJ
DG245A ABT
DG245A ABZ
DG245A ABK
DG245A ACF
DG245A AB1
Maintenance and Service Guide
G/N
25
2
Latin America
The Netherlands
Norway
People’s
Republic
of China
Poland
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
DG245A ABM
DG245A ABH
DG245A ABN
DG245A AB2
DG245A AKD
DG245A AB9
DG245A ACB
DG245A ABV
DG245A AKN
DG245A ABE
DG245A AK8
DG245A UUZ
DG245A AB0
DG245A AKL
DG245A AB8
DG245A ABU
DG245A ABA
1–5
Product Description
Table 1-2
HP Compaq Notebook nc4000 Models (Continued)
Cnc4000
P
130
Belgium
Denmark
Europe
France
Germany
Greece
Italy
Cnc4000
P
130
X2
30
N
25
O
DG989A UUG
DG989A ABY
DG989A ABB
DG989A ABF
DG989A ABD
DG989A AB7
DG989A ABZ
The Netherlands
Norway
Portugal
Spain
Sweden/Finland
Switzerland
United Kingdom
X2
G/p
30
N
DG990A UUG
DG990A ABY
DG990A ABB
DG990A ABF
DG990A ABD
DG990A AB7
DG990A ABZ
Belgium
Denmark
Europe
France
Germany
Greece
Italy
G/p
25
DG989A ABH
DG989A ABN
DG989A AB9
DG989AABE
DG989A AK8
DG989A UUZ
DG989A ABU
2
The Netherlands
Norway
Portugal
Spain
Sweden/Finland
Switzerland
United Kingdom
DG990A ABH
DG990A ABN
DG990A AB9
DG990AABE
DG990A AK8
DG990A UUZ
DG990A ABU
1.2 Features
■
■
■
■
■
■
■
1–6
Intel Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz processor with
400-MHz processor side bus and 1024-KB L2 cache, varying
by notebook model
12.1-inch XGA (1024 × 768) TFT display with over 16.7
million colors, varying by notebook model
ATI Mobility Radeon graphics with user selectable 32- or
64-MB DDR Synchronous DRAM (SDRAM)
60-, 40-, or 30-GB high-capacity hard drive, varying by
notebook model
256-MB high-performance SDRAM, expandable to 1.0 GB
Microsoft Windows 2000 or Windows XP Pro, varying by
notebook model
Full-size Windows 98 keyboard with Dual Stick (TouchPad
and pointing stick)
Maintenance and Service Guide
Product Description
■
■
■
■
■
■
■
■
■
56-Kbps V.92 modem integrated on the system board
Integrated Secure Digital (SD) flash media slot
Integrated wireless support of 802.11a/b/g and Bluetooth
devices
Support for one Type I or II PC Card slot with support for
both 32-bit CardBus and 16-bit PC Cards
External 65 W AC adapter with power cord
6-cell Li ion battery pack
PremierSound 16-bit sound
Support for the following drives through the optional
Advanced or Common Port Replicators or the
USB MultiBay cradle:
❏ 1.44-MB diskette drive
❏ 24X Max CD-ROM drive
❏ 8X Max CD-RW drive
❏ 8X Max DVD-ROM drive
❏ 8X Max DVD-CDRW combination drive
Connectors for:
❏ One Type II PC Card slot
❏ External monitor
❏ Microphone in
❏ DC power
❏ RJ-11 (modem)
❏ RJ-45 (NIC)
❏ Infrared port
❏ S-video TV-out connector
❏ USB port
❏ Docking connector
❏ Travel battery connector
Maintenance and Service Guide
1–7
Product Description
1.3 Clearing a Password
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real time clock (RTC) battery (refer to
Section 5.16, “RTC Battery”).
3. Wait approximately five minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
1–8
Maintenance and Service Guide
Product Description
1.4 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The notebook
supports the following power management features:
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting level of performance
■
Battery calibration
■
Lid switch Standby/resume
■
Power/Standby button
■
Advanced Configuration and Power Management (ACP)
compliance
Maintenance and Service Guide
1–9
Product Description
1.5 External Components
The external components on the front and right side of the
notebook are shown in below and described in Table 1-3.
.
Front and Right Side Components
Table 1-3
Front and Right Side Components
Item
Component
Function
1
Microphone
Inputs single-channel sound.
2
Wireless on/off light
On: The wireless mini PCI card and/or
Bluetooth are on.
Off: The wireless mini PCI card and
Bluetooth are off.
3
Power/Standby light
On: Power is turned on.
Blinking: Notebook is in Standby.
4
Battery light
On: A battery pack is charging.
Blinking: A battery pack that is the only
available power source has reached a
low-battery condition. When the battery
reaches a critical low-battery condition, the
battery light begins blinking more quickly.
5
Display release latch
Opens the notebook.
1–10
Maintenance and Service Guide
Product Description
Table 1-3
Front and Right Side Components (Continued)
Item
Component
Function
6
Security cable slot
Attaches an optional security cable to the
notebook.
7
Hard drive bay
Holds the primary hard drive.
8
Exhaust vent
Enables airflow to cool internal
components.
Ä
CAUTION: To prevent overheating, do not obstruct vents. Using the
notebook on a soft surface, such as a pillow, blanket, rug, or thick
clothing can block airflow.
Maintenance and Service Guide
1–11
Product Description
The notebook rear panel and left side components are shown
below and described in Table 1-4.
Rear Panel and Left Side Components
Table 1-4
Rear Panel and Left Side Components
Item
Component
Function
1
Exhaust vent
Enables airflow to cool internal
components.
Ä
CAUTION: To prevent overheating, do not obstruct vents. Using the
notebook on a soft surface, such as a pillow, blanket, rug, or thick
clothing can block airflow.
2
S-Video out jack
Connects an optional S-Video device, such
as a television, VCR, camcorder, overhead
projector, or video capture card.
3
External monitor
connector
Connects an optional external monitor or
overhead projector.
1–12
Maintenance and Service Guide
Product Description
Table 1-4
Rear Panel and Left Side Components (Continued)
Item
Component
Function
4
USB connectors (2)
Connect USB 1.1- and 2.0-compliant
devices to the notebook using a standard
USB cable.
The right connector also functions as a
self-powered USB connector and allows an
optional External MultiBay to be connected
to the notebook using the External
MultiBay-Powered USB cable.
5
DC power connector
RJ-45 jack RJ-11 jack
Connects an AC adapter or an optional
Automobile power adapter/charger, aircraft
power adapter, or DC cable.
6
RJ-45 network jack
Connects a network cable.
7
RJ-11 modem jack
Connects a modem cable.
8
Infrared port
Links another IrDA-compliant device for
wireless communication.
9
PC Card eject button
Ejects an optional PC Card from the PC
Card slot.
10
PC Card slot
Supports optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Cards.
11
Secure Digital
(SD) slot
Supports SD Cards and MMCs (multimedia
cards).
12
Audio line-out jack
Connects optional powered stereo
speakers, headphones, headset, or
television audio.
13
Microphone input jack
Connects an optional monaural
microphone.
14
Speaker
Produces system sound.
Maintenance and Service Guide
1–13
Product Description
The notebook keyboard components are shown below and
described in Table 1-5.
Keyboard Components
Table 1-5
Keyboard Components
Item
Component
Function
1
Fn key
Executes frequently used system functions
when pressed in combination with another key.
2
Caps lock key
On: Caps lock is on.
3
F1 through F12
function keys
Execute frequently used system functions
when pressed in combination with the Fn key.
4
Num lock key
On: Num lock is on and the internal keypad is
enabled.
5
Internal keypad
Converts keys to numeric keypad.
6
Cursor control
keys
Move the cursor around the screen.
7
Applications key
Displays shortcut menu for items beneath the
pointer.
8
Microsoft Windows
logo key
Displays the Windows Start menu.
1–14
Maintenance and Service Guide
Product Description
The notebook top components are shown below and described in
Table 1-6.
Top Components
Table 1-6
Top Components
Item
Component
Function
1
Display lid switch
Secures the display when it is closed.
2
Hard drive activity light
On: The hard drive is being accessed.
3
Num lock light
On: Num lock is on or the embedded
numeric keypad is enabled.
4
Quick Launch
buttons (3)
Enable you to access common functions
with a single keystroke.
Maintenance and Service Guide
1–15
Product Description
Table 1-6
Top Components (Continued)
Item
Component
5
Power button
Function
When the notebook is:
■ Off, press and release to turn on the
notebook.
■ In Standby, press and release to exit
Standby.
■ In Hibernation, press and release to exit
Hibernation. If the system has stopped
responding and Windows shut down
procedures cannot be used, press
and hold for 5 seconds to turn off the
notebook.
6
Mute button
Mutes system volume.
7
Volume buttons (2)
Adjust the system volume.
8
Caps lock light
On: Caps lock is on.
9
Scroll lock light
On: Scroll lock is on.
10
Pointing stick
Moves the pointer and selects or activates
items on the screen.
11
Pointing stick buttons
Function like the left and right buttons on an
external mouse.
12
TouchPad
Moves the pointer and selects or activates
items on the screen. Can be set to perform
other mouse functions, such as scrolling
and double-clicking.
13
TouchPad buttons
Function like the left and right buttons on an
external mouse.
1–16
Maintenance and Service Guide
Product Description
The external components on the bottom of the notebook are
shown below and described in Table 1-7.
Bottom Components
Table 1-7
Bottom Components
Item
Component
Function
1
Hard drive bay
Supports the primary hard drive.
The hard drive is secured to the
notebook by one screw.
2
Hard drive retention screw
Secures the hard drive to the
notebook.
Maintenance and Service Guide
1–17
Product Description
Table 1-7
Bottom Components (Continued)
Item
Component
Function
3
Intake vents
Enable airflow to cool internal
components.
Ä
CAUTION: To prevent overheating, do not obstruct vents. Using the
notebook on a soft surface, such as a pillow, blanket, rug, or thick
clothing can block airflow.
4
Travel battery connector
Connects the optional travel
battery bay. The travel battery
connector has a plastic cover that
must be opened before connecting
the travel battery bay.
5
Docking connector
Connects the notebook to an
optional port replicator.
6
Mini PCI compartment
Contains the mini PCI wireless
card.
7
Memory expansion
compartment
Contains 1 memory expansion slot
for optional memory expansion
boards.
8
Battery release latch
Releases the primary battery pack
from the battery bay.
9
Battery bay
Holds the primary battery pack.
1–18
Maintenance and Service Guide
Product Description
1.6 Design Overview
This section presents a design overview of key parts and features
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps. The system
board provides the following device connections:
■
Memory expansion board
■
Hard drive
■
Display
■
Keyboard, TouchPad, and pointing stick
■
Audio
■
Intel Mobile Pentium-M processors
■
Fan
■
PC Card
■
Modem, NIC, and wireless devices
The notebook uses an electrical fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.
Ä
CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the notebook.
Maintenance and Service Guide
1–19
2
Troubleshooting
Å
WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly/module level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Computer Setup and Diagnostics
Utilities
The notebook features two system management utilities:
■
Computer Setup—A system information and customization
utility that can be used even when your operating system is
not working or will not load. This utility includes settings that
are not available in Windows.
Maintenance and Service Guide
2–1
Troubleshooting
■
Diagnostics for Windows—A system information and
diagnostic utility that is used within your Windows operating
system. Use this utility whenever possible to:
❏
Display system information.
❏
Test system components.
❏
Troubleshoot a device configuration problem in
Windows 2000, Windows XP Professional, or
Windows XP Home.
is not necessary to configure a device connected to a USB
✎ Itconnector
on the notebook or an optional docking base.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the File, Security, or Advanced menus:
1. Turn on or restart the notebook. Press F10 while the
F10 = ROM-Based Setup message is displayed in the lower
left corner of the screen.
❏
To change the language, press F2.
❏
To view navigation information, press F1.
❏
To return to the Computer Setup menu, press esc.
2. Select the File, Security, or Advanced menu.
3. To close Computer Setup and restart the notebook:
❏
Select File > Save Changes and Exit and press enter.
or
❏
Select File > Ignore Changes and Exit and press enter.
4. When you are prompted to confirm your action, press F10.
2–2
Maintenance and Service Guide
Troubleshooting
Selecting from the File Menu
Table 2-1
File Menu
Select
To Do This
System Information
■ View identification information about the
notebook, a docking base, and any battery
packs in the system.
■ View specification information about the
processor, memory and cache size, and
system ROM.
Save to Floppy
Save system configuration settings to a diskette.
Restore from Floppy
Restore system configuration settings from a
diskette.
Restore Defaults
Replace configuration settings in Computer
Setup with factory default settings. Identification
information is retained.
Ignore Changes and Exit
Cancel changes entered during the current
session, then exit and restart the notebook.
Save Changes and Exit
Save changes entered during the current
session, then exit and restart the notebook.
Maintenance and Service Guide
2–3
Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Setup Password
Enter, change, or delete a setup password.
The setup password is called an administrator
password in Computer Security, a program
accessed from the Windows Control Panel.
Power-on Password
Enter, change, or delete a power-on password.
DriveLock Passwords
Enable/disable DriveLock; change a DriveLock
User or Master password.
✎
Password Options
(Password options can be
selected only when a
power-on password has
been set.)
Enable/disable:
■ QuickLock
■ QuickLock on Standby
■ QuickBlank
✎
Device Security
DriveLock Settings are accessible only
when you enter Computer Setup by
turning on (not restarting) the notebook.
To enable QuickLock on Standby or
QuickBlank, you must first enable
QuickLock.
Enable/disable:
■ Ports or diskette drives*
■ Diskette write*
■ CD-ROM or diskette startup
✎
System IDs
Settings for a DVD-ROM can be
entered in the CD-ROM field.
Enter identification numbers for the notebook,
a docking base, and all battery packs in the
system.
*Not applicable to SuperDisk LS-120 drives.
2–4
Maintenance and Service Guide
Troubleshooting
Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select
To Do This
Language
Change the Computer Setup language.
Boot Options
Enable/disable:
■ QuickBoot, which starts the notebook more
quickly by eliminating some startup tests.
(If you suspect a memory failure and want
to test memory automatically during startup,
disable QuickBoot.)
■ MultiBoot, which sets a startup sequence that
can include most bootable devices and media
in the system.
Device Options
■ Enable/disable the embedded numeric
keypad at startup.
■ Enable/disable multiple standard pointing
devices at startup. (To set the notebook to
support only a single, usually nonstandard,
pointing device at startup, select Disable.)
■ Enable/disable USB legacy support for a
USB keyboard. (When USB legacy support
is enabled, the keyboard works even when
a Windows operating system is not loaded.)
■ Set an optional external monitor or overhead
projector connected to a video card in a
docking base as the primary device. (When
the notebook display is set as secondary,
the notebook must be shut down before
undocking from a docking base.)
Maintenance and Service Guide
2–5
Troubleshooting
Table 2-3
Advanced Menu (Continued)
Select
To Do This
Device Options
(continued)
■ Change the parallel port mode from
Enhanced Parallel Port (EPP, the default
setting) to standard, bidirectional, EPP, or
Enhanced Capabilities Port (ECP).
■ Set video-out mode to NTSC (default), PAL,
NTSC-J, or PAL-M.*
■ Enable/disable all settings in the SpeedStep
window. (When Disable is selected, the
notebook runs in Battery Optimized mode.)
■ Specify how the notebook recognizes
multiple identical docking bases that are
identically equipped. Select Disable to
recognize the docking bases as a single
docking base; select Enable to recognize
the docking bases individually, by serial
number.
■ Enable/disable the reporting of the processor
serial number by the processor to the
software.
HDD Self Test Options
Run a quick comprehensive self test on hard
drives in the system that support the test
features.
*Video modes vary even within regions. However, NTSC is common in North
America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and
PAL-M, in Brazil. Other South and Central American regions may use NTSC,
PAL, or PAL-M.
2–6
Maintenance and Service Guide
Troubleshooting
2.2 Using Diagnostics for Windows
When you access Diagnostics for Windows, a scan of all system
components is displayed on the screen before the diagnostics
window opens.
You can display more or less information from anywhere within
Diagnostics for Windows by selecting Level on the menu bar.
Diagnostics for Windows is designed to test HP components.
If non-HP components are tested, the results might be
inconclusive.
Obtaining, Saving, or Printing
Configuration Information
1. Access Diagnostics for Windows by selecting Start >
Settings > Control Panel > Diagnostics for Windows.
2. Select Categories, then select a category from the drop-down
list.
❏
To save the information, select File > Save As.
❏
To print the information, select File > Print.
3. To close Diagnostics for Windows, select File > Exit.
Maintenance and Service Guide
2–7
Troubleshooting
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Diagnostics for Windows by selecting Start >
Settings > Control Panel > Diagnostics for Windows.
2. Select the Test tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
❏
Quick Test—Runs a quick, general test on each device
in a selected category.
❏
Complete Test—Performs maximum testing on each
device in a selected category.
❏
Custom Test—Performs maximum testing on a selected
device.
◆
To run all tests for your selected device, select the
Check All button.
◆
To run only the tests you select, select the Uncheck
All button, then select the checkbox for each test you
want to run.
5. Select a test mode:
2–8
❏
Interactive Mode—Provides maximum control over the
testing process. You determine whether the test was
passed or failed and might be prompted to insert or
remove devices.
❏
Unattended Mode—Does not display prompts. If errors
are found, they are displayed when testing is complete.
Maintenance and Service Guide
Troubleshooting
6. Select the Begin Testing button.
7. Select a tab to view a test report:
❏
Status tab—Summarizes the tests run, passed, and failed
during the current testing session.
❏
Log tab—Lists tests run on the system, the number of
times each test has run, the number of errors found on
each test, and the total run time of each test.
❏
Error tab—Lists all errors found in the notebook with
the corresponding error codes.
8. Select a tab to save the report:
❏
Log tab—Select the Log tab Save button.
❏
Error tab—Select the Error tab Save button.
9. Select a tab to print the report:
❏
Log tab—Select File > Save As, then print the file from
your folder.
Maintenance and Service Guide
2–9
Troubleshooting
2.3 Troubleshooting Flowcharts
Table 2-4
Troubleshooting Flowcharts Overview
Flowchart
Description
2.1
Initial troubleshooting
2.2
No power, part 1
2.3
No power, part 2
2.4
No power, part 3
2.5
No power, part 4
2.6
No video, part 1
2.7
No video, part 2
2.8
Nonfunctioning docking station
2.9
No operating system (OS) loading
2.10
No OS loading from hard drive, part 1
2.11
No OS loading from hard drive, part 2
2.12
No OS loading from hard drive, part 3
2.13
No OS loading from diskette drive
2.14
No OS loading from CD- or DVD-ROM drive
2.15
No audio, part 1
2.16
No audio, part 2
2.17
Nonfunctioning device
2.18
Nonfunctioning keyboard
2.19
Nonfunctioning pointing device
2.20
No network or modem connection
2–10
Maintenance and Service Guide
Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Section 2.2,
No Power.
Is there
power?
Y
N
Check
LED board,
speaker
connections.
Beeps,
LEDs, or error
messages?
N
Y
Go to
Section 2.17,
Nonfunctioning
Device.
All drives
working?
N
Y
Go to
Section 2.6,
No Video.
Is there video?
(no boot)
N
Y
N
Y
Go to
Section 2.9,
No OS Loading.
Is the OS
loading?
N
Connecting
to network
or modem?
Y
N
Is there
sound?
Keyboard/
pointing
device
working?
Go to
Section 2.18,
Nonfunctioning
Keyboard,
or Section 2.19,
Nonfunctioning
Pointing Device.
Go to
Section 2.20,
No Network or
Modem.
Y
Go to
Section 2.15,
No Audio.
Y
Maintenance and Service Guide
End
2–11
Troubleshooting
Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).
Remove from
docking station
(if applicable).
N
N
Power up
on battery
power?
Go to
Section 2.3,
No Power,
Part 2.
Power up
on battery
power?
*Reset
power.
Y
Y
N
N
Power up
on AC
power?
Power up
on AC
power?
*Reset
power.
Y
Go to
Section 2.4,
No Power,
Part 3.
Y
Y
Power up
in docking
station?
Done
N
1. Reseat the power cables in the docking
station and at the AC outlet.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.
Y
Done
2–12
*NOTES:
1. On some models, there is a separate
reset button.
2. On some models, the notebook can be
reset using the Standby switch and
either the lid switch or the main power
switch.
N
Power up
in docking
station?
Go to
Section 2.8,
Nonfunctioning
Docking Station.
Maintenance and Service Guide
Troubleshooting
Flowchart 2.3—No Power, Part 2
Continued from
Section 2.2,
No Power, Part 1.
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery by
recharging,
moving it to
another notebook,
or replacing it.
N
Replace
power supply
(if applicable).
Power on?
Y
N
Done
Power on?
Go to
Section 2.4,
No Power,
Part 3.
Y
Done
Maintenance and Service Guide
2–13
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
Section 2.3,
No Power, Part 2.
Plug directly
into AC outlet.
Y
Power LED
on?
Done
N
Reseat AC adapter
in notebook and
at power source.
Y
Power on?
Done
N
External
N
Try different
outlet.
Power outlet
active?
Y
Internal or
external AC
adapter?
Replace external
AC adapter.
N
Internal
Go to
Section 2.5,
No Power,
Part 4.
Replace
power cord.
Power on?
Y
Y
Done
Power on?
Done
N
2–14
Maintenance and Service Guide
Troubleshooting
Flowchart 2.5—No Power, Part 4
Continued from
Section 2.4,
No Power, Part 3.
Open
notebook.
Y
Loose or
damaged
parts?
N
Reseat loose
components and
boards and
replace damaged
items.
Close
notebook and
retest.
N
Power on?
Y
Replace the following items (if applicable).
Check notebook operation after each
replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
Done
*NOTE: Replace these items as a set to
prevent shorting out among components.
Maintenance and Service Guide
2–15
Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Docking
Station
*NOTE: To change from internal to
external display, use the hotkey
combination.
Go to
Section 2.7,
No Video, Part 2.
Stand-alone
or docking
station?
Stand-alone
Internal or
external
display*?
Y
Adjust
brightness.
A
Adjust
brightness.
Press lid
switch to ensure
operation.
Y
Video OK?
Done
N
Internal
External
Video OK?
Y
Done
Video OK?
Done
N
N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and notebook display (if applicable)
2. Inverter board (if applicable)
3. Display
4. System board
Check for bent
pins on cable.
N
Video OK?
Y
Try
another
display.
Internal and
external
video OK?
Replace
system
board.
Y
Done
2–16
N
Done
Maintenance and Service Guide
Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
Section 2.6,
No Video, Part 1.
Remove
notebook from
docking station,
if connected.
Adjust
display
brightness.
Check brightness
of external
monitor.
N
Y
Go to “A” in
Section 2.6,
No Video, Part 1.
Video OK?
Y
Video OK?
Done
N
Check that notebook is properly
seated in docking station, for
bent pins on cable, and for
monitor connection.
Try another
external
monitor.
Y
Video OK?
Y
Internal
and external
video OK?
Done
N
Done
N
Adjust external
monitor display.
Maintenance and Service Guide
Go to Section 2.8,
Nonfunctioning
Docking Station.
2–17
Troubleshooting
Flowchart 2.8—Nonfunctioning Docking Station
(if applicable)
Nonfunctioning
docking station.
Reseat power
cord in docking
station and
power outlet.
Check voltage
setting on
docking station.
Reinstall
notebook into
docking station.
Y
Reset monitor
cable connector at
docking station.
Docking
station
operating?
N
Y
Docking
station
operating?
N
Remove
notebook, reseat
all internal parts,
and replace any
damaged items in
docking station.
2–18
Done
Done
Replace the following docking station
components one at a time. Check
notebook operation after each
replacement.
1. Power supply
2. I/O board
3. Backplane board
4. Switch box
5. Docking motor mechanism
Maintenance and Service Guide
Troubleshooting
Flowchart 2.9—No Operating System (OS) Loading
No OS
loading.*
Reseat power
cord in docking
station and
power outlet.
No OS loading
from hard drive,
go to
Section 2.10.
No OS loading
from diskette
drive, go to
Section 2.13.
No OS loading
from CD- or
DVD-ROM drive,
go to
Section 2.14.
No OS loading
from network,
go to
Section 2.20.
*NOTE: Before beginning troubleshooting,
always check cable connections, cable
ends, and drives for bent or damaged pins.
Maintenance and Service Guide
2–19
Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive, Part 1
OS not
loading from
hard drive.
Y
Nonsystem
disk message?
N
Go to
Section 2.11,
No OS Loading
from Hard Drive,
Part 2.
Reseat
external
hard drive.
Y
OS loading?
Done
N
N
Boot
from
CD?
N
Y
Boot
from
diskette?
Check the setup
utility for correct
booting order.
Y
N
Go to
Section 2.13,
No OS
Loading from
Diskette Drive.
Change boot
priority through
the setup utility
and reboot.
Boot
from
hard drive?
N
Y
Boot
from
hard drive?
Done
Go to
Section 2.17,
Nonfunctioning
Device.
Y
2–20
Maintenance and Service Guide
Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive, Part 2
Continued from
Section 2.10,
No OS Loading
from Hard Drive,
Part 1.
Reseat
hard drive.
N
1. Replace hard
drive.
2. Replace system
board.
CD or
diskette in
drive?
Y
Hard drive
accessible?
Y
Done
N
Remove
diskette and
reboot.
Run FDISK.
Y
Boot
from
hard drive?
N
Done
N
Create partition,
then format hard
drive to bootable
C:\ prompt.
Hard drive
partitioned?
Y
N
Boot
from diskette
drive?
Y
N
Go to
Section 2.13,
No OS Loading
from Diskette
Drive.
Hard drive
formatted?
Y
Format hard drive
and bring to
a bootable
C:\ prompt.
N
Y
Hard drive
accessible?
Y
Notebook
booted?
Done
Go to
Section 2.12,
No OS Loading
from Hard Drive,
Part 3.
Maintenance and Service Guide
N
Load OS using
Restore CD
(if applicable).
Go to
Section 2.12,
No OS Loading
from Hard Drive,
Part 3.
2–21
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive, Part 3
Continued from
Section 2.11,
No OS Loading
from Hard Drive,
Part 2.
N
System
files on hard
drive?
Install OS
and reboot.
Y
Y
Y
Virus
on hard
drive?
OS
loading from
hard drive?
Clean virus.
N
Done
N
Y
Run SCANDISK
and check for
bad sectors.
Diagnostics
on diskette?
Replace
hard drive.
N
N
Can bad
sectors
be fixed?
Run diagnostics
and follow
recommendations.
Replace
hard drive.
Y
N
Boot from
hard drive?
Fix bad
sectors.
Replace
hard drive.
Y
Done
2–22
Maintenance and Service Guide
Troubleshooting
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
from
diskette drive.
Reseat
diskette drive.
OS
loading?
Done
N
N
Y
Bootable
diskette
in drive?
Nonsystem
disk message?
N
Install bootable
diskette and
reboot notebook.
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
Section 2.17,
Nonfunctioning
Device.
Boot
from another
device?
Y
Y
N
Diskette
drive enabled
in the setup
utility?
Enable drive
and cold boot
notebook.
1. Replace
diskette drive.
2. Replace system
board.
Nonsystem
disk error?
N
Y
Y
Y
Is diskette
drive boot
order
correct?
Clear CMOS.
Refer to Section
1.2, “Clearing a
Password,” for
instructions.
Change boot
priority using
the setup utility.
Go to
Section 2.17,
Nonfunctioning
Device.
N
Maintenance and Service Guide
OS
loading?
Done
N
2–23
Troubleshooting
Flowchart 2.14—No OS Loading, CD- or
DVD-ROM Drive
Y
No OS
loading from
CD- or
DVD-ROM Drive.
N
Bootable
disc in
drive?
Disc
in drive?
Y
N
Install
bootable disc.
Install bootable
disc and
reboot
notebook.
Try another
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
Boots from
CD or DVD?
Reseat
drive.
Done
N
N
Booting
from another
device?
Y
Y
Booting
order
correct?
N
Go to
Section 2.17,
Nonfunctioning
Device.
Clear CMOS.
Refer to Section
1.2, “Clearing a
Password,” for
instructions.
Go to
Section 2.17,
Nonfunctioning
Device.
Correct boot
order using
the setup utility.
2–24
Maintenance and Service Guide
Troubleshooting
Flowchart 2.15—No Audio, Part 1
Y
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
Y
Notebook in
docking station
(if applicable)?
N
N
Go to
Section 2.16,
No Audio, Part 2.
Internal
audio?
Undock
Y
Replace the following docking station
components one at a time as applicable.
Check audio status after each change.
Go to
Section 2.16,
No Audio, Part 2.
1. Reseat docking station audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace docking station audio board.
5. Replace backplane board.
6. Replace I/O board.
Y
Go to
Section 2.17,
Nonfunctioning
Device.
Audio?
Done
N
Maintenance and Service Guide
2–25
Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
Section 2.15,
No Audio, Part 1.
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Audio?
Y
Replace audio
board and
speaker
connections
in notebook
(if applicable).
Y
Audio?
Done
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
2–26
Maintenance and Service Guide
Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from
the notebook and inspect cables and plugs for
bent or broken pins or other damage.
Y
Clear
CMOS.
Any physical
device detected?
Fix or
replace
broken item.
Possible bad
hard drive.
Replace drive.
Go to
Section 2.9,
No OS Loading.
N
Reattach device.
Close notebook,
plug in power,
and reboot.
N
Device
boots
properly?
Y
Done
Maintenance and Service Guide
Possible bad NIC.
Replace card.
If integrated NIC,
replace system
board.
Possible bad
diskette drive.
Replace drive.
N
Device
boots
properly?
Y
Done
2–27
Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect notebook
to good external
keyboard.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
keyboard
connector
(if applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
OK?
Done
Done
N
Replace
system
board.
2–28
Maintenance and Service Guide
Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing Device
Pointing device
not operating
properly.
Connect notebook
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
OK?
Y
Y
OK?
Done
Done
N
Replace
system
board.
Maintenance and Service Guide
2–29
Troubleshooting
Flowchart 2.20—No Network/Modem Connection
No network
or modem
connection.
N
Replace jack
or have jack
activated.
Network
or modem
jack active?
Y
Y
Connect
to nondigital
line.
Digital
line?
N
N
NIC/modem
configured
in OS?
Y
Reload
drivers and
reconfigure.
Done
OK?
N
Y
Disconnect all
power from
the notebook
and open.
Replace
NIC/modem
(if applicable).
Y
Reseat
NIC/modem
(if applicable).
OK?
Done
N
Replace
system
board.
2–30
Maintenance and Service Guide
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
notebook serial number and model number located on the bottom
of the notebook.
Serial Number Location
Maintenance and Service Guide
3–1
Illustrated Parts Catalog
3.2 Notebook Major Components
Notebook Major Components
3–2
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components
Spare Part
Number
Item
Description
1
Display assembly, 12.1-inch TFT XGA with
wireless device antennae
325509-001
Miscellaneous Plastics Kit, includes:
325528-001
2a
2b
2c
2d
2e
2f
2g
2h
3
Left and right display hinge covers
Speaker/microphone
RTC battery
PC Card slot space saver
Modem cable
Mini PCI compartment covers (one with a 2.0×4.0 security screw for
use with the 5-GHz mini PCI wireless LAN board, one with a
Phillips M2.0×4.0 screw for use with other mini PCI wireless
LAN boards)
Memory expansion compartment cover
Hard drive bezel
Not illustrated:
Notebook feet (4)
Display rubber screw covers (6: 4 round, 2 oblong)
LED switch cover
Maintenance and Service Guide
325512-001
3–3
Illustrated Parts Catalog
Notebook System Major Components
3–4
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 (Continued)
Spare Parts: Notebook Major Components
Spare Part
Number
Item
Description
4
Keyboards, include pointing stick
Asia Pacific
Australia
Brazil
Czech
Republic
Denmark
Europe
France
French
Canada
Germany
Greece
Hong Kong
Hungary
Iceland
India
International
Israel
Italy
Japan
325530-371
325530-011
325530-201
325530-221
325530-081
325530-021
325530-051
325530-121
325530-041
325530-151
325530-AC1
325530-211
325530-DD1
325530-D61
325530-002
325530-BB1
325530-061
325530-291
Korea
Latin America
The Netherlands
Norway
People’s Republic
of China
Poland
Portugal
Russia
Saudi Arabia
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
325530-AD1
325530-161
325530-331
325530-091
325530-AA1
325530-241
325530-131
325530-251
325530-171
325530-231
325530-071
325530-101
325530-111
325530-AB1
325530-281
325530-141
325530-031
325530-001
5
Top cover (includes TouchPad, speaker/microphone,
and RTC battery)
325510-001
6
TouchPad with cable
325513-001
7
Switch board
325515-001
8
Fan
291266-001
9
Heat sink with fan
325520-001
10
Bluetooth wireless device (not available on all
models)
333605-001
Maintenance and Service Guide
3–5
Illustrated Parts Catalog
Notebook System Major Components
3–6
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1 (Continued)
Spare Parts: Notebook Major Components
Item
Description
11
Processors
Intel Pentium-M 1.6 GHz
Intel Pentium-M 1.5 GHz
Intel Pentium-M 1.4 GHz
Intel Pentium-M 1.3 GHz
Spare Part
Number
319777-001
319776-001
319775-001
319774-001
12
System board
325514-001
13
Modem board with cable
325521-001
14
Base enclosure (includes left and right display
supports)
325511-001
15
Mini PCI communications boards
802.11a/b/g wireless LAN board
802.11b/g wireless LAN board
16
Battery pack, 6 cell, 40 wH
17
Hard drives (include hard drive bezel and frame)
60 GB
40 GB
30 GB
18
333782-001
333781-001
315338-001
325524-001
325523-001
325522-001
Memory expansion boards
512 MB DDR
256 MB DDR
Maintenance and Service Guide
280875-001
280874-001
3–7
Illustrated Parts Catalog
3.3 Miscellaneous Plastics Kit
Components
Miscellaneous Plastics Kit Components
3–8
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-2
Miscellaneous Plastics Kit Components
Spare Part Number 325528-001
Item
Description
1
Left and right display hinge covers
2
Speaker/microphone
3
RTC battery
4
PC Card slot space saver
5
Modem cable
6
Mini PCI compartment covers (one with a 2.0×4.0 security screw for
use with the 5-GHz mini PCI wireless LAN board, one with a Phillips
M2.0×4.0 screw for use with other mini PCI wireless LAN boards)
7
Memory expansion compartment cover
8
Hard drive bezel
9
Notebook feet (4)
10
Display rubber screw covers (6: 4 round, 2 oblong)
Maintenance and Service Guide
3–9
Illustrated Parts Catalog
3.4 Port Replicators and
Mass Storage Devices
Port Replicators and Mass Storage Devices
Table 3-3
Port Replicators and Mass Storage Devices
Item
Description
Spare Part
Number
1
Advanced port replicator
316194-001
2
Common port replicator
316193-001
3
USB MultiBay cradle
322814-001
Optical drives (for use only with the Advanced and
Common port replicators and USB MultiBay cradle)
4a
4b
5
8X Max DVD-ROM drive
24X Max CD-RW drive
24X Max CD-ROM drive
24X Max Slim CD-ROM/CD-RW
combination drive
1.44-MB diskette drive
241995-001
Hard drives (include hard drive bezel)
60 GB
40 GB
30 GB
3–10
202837-001
323226-001
228746-001
306800-001
325524-001
325523-001
325522-001
Maintenance and Service Guide
Illustrated Parts Catalog
3.5 Miscellaneous
Table 3-4
Spare Parts: Miscellaneous (not illustrated)
Description
Spare Part
Number
65-watt AC adapter
239704-001
Adapter cables
Air adapter cable
Auto adapter cable
293204-001
293203-001
Carrying cases
Top load leather cases
325817-001 and
325817-002
Top load nylon cases
325815-001 and
325815-002
Nylon case
325814-001
Maintenance and Service Guide
3–11
Illustrated Parts Catalog
Table 3-4
Spare Parts: Miscellaneous (not illustrated) (Continued)
Description
Spare Part
Number
Power cord, three-wire
Australia
Denmark
Europe/Middle
East/Africa
Italy
246959-011
246959-081
246959-021
246959-061
Japan
Korea
Switzerland
United Kingdom
United States
Screw Kit (includes the following screws; refer to
Appendix C, “Screw Listing,” for more information on
screw specifications and usage.)
■
■
■
■
■
■
■
Phillips M2.5×3.5 screw
Phillips M2.5×3.0 screw
Phillips M2.0×5.0 screw
Phillips M2.0×4.0 screw
Phillips M2.0×3.0 screw (silver)
Phillips M2.0×3.0 screw (black)
Spring-loaded Torx T8 M2.0×10.0
screw
Travel battery carrier
3–12
246959-291
246959-AD1
246959-AG1
246959-031
246959-001
325529-001
■
■
■
■
■
Torx T8 M2.0×8.0 screw
Torx T8 M2.0×6.0 screw
Torx T8 M2.0×4.0 screw
Torx T5 M2.5×4.5 screw
4.0-mm socket M2.0×10.0
alignment pin
■ M2.0×4.0 security screw
325527-001
Maintenance and Service Guide
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and safe
removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■
Magnetic screwdriver
■
Torx T8 screwdriver
■
Torx T5 screwdriver
■
Phillips P0 screwdriver
■
Flat-bladed tool
■
5.0-mm socket
■
4.0-mm socket
■
Tool kit (includes connector removal tool, loopback plugs,
and case utility tool)
Maintenance and Service Guide
4–1
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations that
you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the notebook, place the
✎ As
subassembly (and all accompanying screws) away from the work
area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
Ä
4–2
CAUTION: When servicing the notebook, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the notebook, damage to a
removable drive, or loss of information, observe the following
precautions:
■
Before removing or inserting a hard drive, shut down the
notebook. If you are unsure whether the notebook is off or in
Hibernation, turn the notebook on, then shut it down.
■
Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive. Ensure that the optical
drive tray is closed.
■
Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■
Handle drives on surfaces that have at least one inch of
shock-proof foam.
■
Avoid dropping drives from any height onto any surface.
■
After removing a hard drive, CD-ROM drive, or a diskette
drive, place it in a static-proof bag.
■
Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■
Avoid exposing a drive to temperature extremes or liquids.
■
If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and
label the package “Fragile: Handle With Care.”
Maintenance and Service Guide
4–3
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases the discharge contains
enough power to alter device parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
4–4
■
To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■
Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■
Keep electrostatic-sensitive parts in their containers until the
parts arrive at static-free workstations.
■
Place items on a grounded surface before removing items
from their containers.
■
Always be properly grounded when touching a sensitive
component or assembly.
Maintenance and Service Guide
Removal and Replacement Preliminaries
■
Store reusable electrostatic-sensitive parts from assemblies in
protective packaging or nonconductive foam.
■
Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■
Cover the workstation with approved static-shielding material
(refer to Table 4-2).
■
Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■
Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■
When using fixtures that must directly contact dissipative
surfaces, only use fixtures made of static-safe materials.
■
Keep the work area free of nonconductive materials, such as
ordinary plastic assembly aids and Styrofoam.
■
Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■
Avoid contact with pins, leads, or circuitry.
■
Turn off power and input signals before inserting or removing
connectors or test equipment.
Maintenance and Service Guide
4–5
Removal and Replacement Preliminaries
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a foot
strap at a grounded workstation.
■
When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To
provide proper ground, wear a strap snugly against the skin
at all times. On grounded mats with banana-plug connectors,
connect a wrist strap with alligator clips.
■
When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one-megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
4–6
■
Antistatic tape
■
Antistatic smocks, aprons, and sleeve protectors
■
Conductive bins and other assembly or soldering aids
■
Nonconductive foam
■
Conductive tabletop workstations with ground cords of
one-megohm resistance
■
Static-dissipative tables or floor mats with hard ties to
the ground
■
Field service kits
■
Static awareness labels
■
Material-handling packages
■
Nonconductive plastic bags, tubes, or boxes
Maintenance and Service Guide
Removal and Replacement Preliminaries
■
Metal tote boxes
■
Electrostatic voltage levels and protective materials
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
✎
A Product can be degraded by as little as 700 volts.
Table 4-2 lists the shielding protection provided by antistatic bags
and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Maintenance and Service Guide
4–7
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
Torx and Phillips screws are removed during disassembly. There
are 55 screws, alignment pins, and standoffs, in 13 different sizes,
that must be removed, replaced, and/or loosened when servicing
the notebook. Make special note of each screw size and location
during removal and replacement.
Refer to Appendix C, “Screw Listing,” for detailed information
on screw sizes, locations, and usage.
Maintenance and Service Guide
5–1
Removal and Replacement Procedures
5.1 Serial Number
Report the notebook serial number to HP when requesting
information or ordering spare parts. The serial number is located
on the bottom of the notebook.
Serial Number Location
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing notebook components.
Table 5-1
Disassembly Sequence Chart
# of Screws
Removed
Section
Description
5.3
Preparing the notebook for disassembly
5–2
Battery pack
0
Hard Drive
1
Hard drive bezel
6 screws,
2 alignment pins
Maintenance and Service Guide
Removal and Replacement Procedures
Table 5-1
Disassembly Sequence Chart (Continued)
Section
Description
# of Screws
Removed
5.4
Notebook feet
0
5.5
Memory expansion board
1 loosened
5.6
Mini PCI communications board
1 loosened
5.7
LED switch cover
2
5.8
Keyboard
1
5.9
Fan
3
5.10
Heat sink and fan
2 loosened, 4 removed
5.11
Processor
0
5.12
Display assembly
4
5.13
Top cover
13
5.14
Bluetooth wireless device
0
5.15
TouchPad
2
5.16
RTC battery
0
5.17
Speaker/microphone
2
5.18
Switch board
2
5.19
System board
5 screws, 2 standoffs
5.20
Modem board
2
Maintenance and Service Guide
5–3
Removal and Replacement Procedures
5.3 Preparing the Notebook for
Disassembly
Perform the following steps before disassembling the notebook:
1. Turn off the notebook.
2. Disconnect the AC adapter and all external devices.
Battery Pack
Spare Part Number Information
Battery pack, 6 cell, 40 wH
315338-001
3. Remove the battery pack by following these steps:
a. Turn the notebook bottom side up with the front facing
forward.
b. Slide and hold the battery release latch 1 to the left. The
rear edge of the battery pack releases from the notebook.
c. Lift the rear edge of the battery pack up and swing it
forward 2.
d. Remove the battery pack.
Removing the Battery Pack
Reverse the above procedure to install the battery pack.
5–4
Maintenance and Service Guide
Removal and Replacement Procedures
Hard Drive
Spare Part Number Information
60 GB
40 GB
30 GB
325524-001
325523-001
325522-001
4. Remove the hard drive by following these steps:
a. Turn the notebook bottom side up with the left side
facing forward.
b. Remove the PM2.5×3.0 screw 1 that secures the
hard drive to the notebook.
c. Separate the hard drive bezel 2.
d. Use the bezel to slide the hard drive forward 3 to unseat
the hard drive connector from the system board.
e. Remove the hard drive.
Removing the Hard Drive
Reverse the above procedure to install the hard drive.
Maintenance and Service Guide
5–5
Removal and Replacement Procedures
5. Remove the hard drive bezel by following these steps:
Ä
CAUTION: The hard drive bezel should only be removed if it is
damaged and must be replaced. Unnecessarily removing the hard drive
bezel can result in damage to the hard drive bezel and hard drive and
loss of information.
hard drive bezel is included with the hard drive and also in
✎ The
the Miscellaneous Plastics Kit, spare part number 325528-001.
a. Use a flat-bladed tool to press down on the tabs 1 on the
hard drive lower bezel.
b. Remove the lower bezel 2 from the hard drive
upper bezel.
Removing the Hard Drive Lower Bezel
5–6
Maintenance and Service Guide
Removal and Replacement Procedures
c. Remove the two Torx T5 M2.5×4.5 screws 1 and the two
PM2.5×3.5 screws 2 that secure the hard drive to the
hard drive frame.
d. Use a 4.0-mm socket to remove the two M2.0×10.0
alignment pins 3 from the back of the hard drive.
e. Remove the hard drive from the hard drive frame 4.
Removing the Hard Drive from the Hard Drive Frame
f.
Remove the two PM2.0×3.0 screws 1 that secure the
hard drive upper bezel to the hard drive frame.
g. Remove the upper bezel from the frame 2.
Removing the Hard Drive Upper Bezel
Maintenance and Service Guide
5–7
Removal and Replacement Procedures
5.4 Notebook Feet
The notebook feet are adhesive-backed rubber pads. The
notebook feet are included in the Miscellaneous Plastics Kit,
spare part number 325528-001. The notebook feet attach to the
base enclosure as illustrated below.
Replacing the Notebook Feet
5–8
Maintenance and Service Guide
Removal and Replacement Procedures
5.5 Memory Expansion Board
Memory Expansion Boards
Spare Part Number Information
512 MB DDR
256 MB DDR
280875-001
280874-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook bottom side up with the front facing
forward.
3. Loosen the PM2.0×4.0 screw 1 that secures the memory
expansion compartment cover to the notebook.
4. Lift the rear edge of the cover up and swing it forward 2.
5. Remove the cover.
memory expansion compartment cover is included in the
✎ The
Miscellaneous Plastics Kit, spare part number 325528-001.
Removing the Memory Expansion Compartment Cover
Maintenance and Service Guide
5–9
Removal and Replacement Procedures
6. Spread the retaining tabs 1 that secure the memory
expansion board to the socket. The board rises up at a
45-degree angle.
7. Pull the board away from the socket at a 45-degree angle 2.
Removing a Memory Expansion Board
Reverse the above procedure to install a memory expansion
board.
5.6 Mini PCI Communications Board
Mini PCI Communications Boards
Spare Part Number Information
802.11a/b/g wireless LAN board
802.11b/g wireless LAN board
333782-001
333781-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook bottom side up with the front facing
forward.
3. Loosen the PM2.0×4.0 screw 1 that secures the mini PCI
compartment cover to the notebook.
5–10
Maintenance and Service Guide
Removal and Replacement Procedures
mini PCI compartment cover on notebook models equipped
✎ The
with a 5-GHz wireless communications device is secured by a
M2.0×4.0 security screw. This screw can only be removed using a
special security driver.
4. Lift the rear edge of the cover up and swing it forward 2.
5. Remove the cover.
mini PCI compartment cover is included in the
✎ The
Miscellaneous Plastics Kit, spare part number 325528-001.
Removing the Mini PCI Compartment Cover
Maintenance and Service Guide
5–11
Removal and Replacement Procedures
6. Disconnect the two antenna cables from the mini PCI
communications board. Note that the longer cable 1
connects to the left socket and the shorter cable 2 connects
to the right socket.
7. Spread the retaining tabs 3 that secure the mini PCI
communications board to the socket. The board rises up
at a 45-degree angle.
8. Pull the board away from the socket at a 45-degree angle 4.
Removing a Mini PCI Communications Board
Reverse the above procedure to install a mini PCI
communications board.
5–12
Maintenance and Service Guide
Removal and Replacement Procedures
5.7 LED Switch Cover
LED Switch Cover
Spare Part Number Information
LED switch cover
325512-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Turn the notebook bottom side up with the rear panel facing
forward.
3. Remove the two T8M2.0×8.0 screws that secure the LED
switch cover to the notebook.
Removing the LED Switch Cover Screws
4. Turn the notebook top side up with the front facing forward.
5. Open the notebook as far as it will open.
Maintenance and Service Guide
5–13
Removal and Replacement Procedures
6. Press down on the esc key 1 to reveal the notch 2 in the left
side of the LED switch cover.
7. Insert a flat-bladed tool into the notch and lift the left side of
the LED switch cover 3.
8. After the left side of the LED switch cover has disengaged
from the notebook, swing the LED switch cover up and to the
right.
9. Remove the LED switch cover.
Removing the LED Switch Cover
Reverse the above procedure to install the LED switch cover.
5–14
Maintenance and Service Guide
Removal and Replacement Procedures
5.8 Keyboard
Keyboards
Spare Part Number Information
Asia Pacific
Australia
Brazil
Czech Republic
Denmark
Europe
France
French Canada
Germany
Greece
Hong Kong
Hungary
Iceland
India
International
Israel
Italy
Japan
Korea
325530-371
325530-011
325530-201
325530-221
325530-081
325530-021
325530-051
325530-121
325530-041
325530-151
325530-AC1
325530-211
325530-DD1
325530-D61
325530-002
325530-BB1
325530-061
325530-291
325530-AD1
Latin America
The Netherlands
Norway
People’s Republic
of China
Poland
Portugal
Russia
Saudi Arabia
Slovakia
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
325530-161
325530-331
325530-091
325530-AA1
325530-241
325530-131
325530-251
325530-171
325530-231
325530-071
325530-101
325530-111
325530-AB1
325530-281
325530-141
325530-031
325530-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Close the notebook and turn it bottom side up with the rear
panel facing forward.
Maintenance and Service Guide
5–15
Removal and Replacement Procedures
4. Remove the T8M2.0×8.0 screw that secures the keyboard to
the notebook.
Removing the Keyboard Screw
5. Turn the notebook top side up with the front facing forward.
6. Open the notebook as far as it will open.
5–16
Maintenance and Service Guide
Removal and Replacement Procedures
7. Lift the rear edge of the keyboard 1.
8. Slide the keyboard toward the display 2 until the notches on
the front edge of the keyboard clear the top cover.
9. Swing the front edge of the keyboard up and back 3 until it
rests on the display.
Releasing the Keyboard
Maintenance and Service Guide
5–17
Removal and Replacement Procedures
10. Release the zero insertion force (ZIF) connector 1 to which
the pointing stick cable is attached and disconnect the
pointing stick cable 2 from the system board.
11. Release the ZIF connector 3 to which the keyboard cable is
attached and disconnect the keyboard cable 4 from the
system board.
Removing the Keyboard
12. Remove the keyboard.
Reverse the above procedure to install the keyboard.
5–18
Maintenance and Service Guide
Removal and Replacement Procedures
After the keyboard is removed, the internal memory expansion
socket is accessible. Follow these steps to remove a memory
expansion board from the internal memory expansion socket:
1. Spread the retaining tabs 1 that secure the memory
expansion board to the socket. The board rises up at a
45-degree angle.
2. Pull the board away from the socket at a 45-degree angle 2.
Removing an Internal Memory Expansion Board
Reverse the above procedure to install the internal memory
expansion board.
Maintenance and Service Guide
5–19
Removal and Replacement Procedures
5.9 Fan
Fan
Spare Part Number Information
Fan
291266-001
fan is also spared with the heat sink, spare part number
✎ The
325520-001.
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
5–20
Maintenance and Service Guide
Removal and Replacement Procedures
4. Disconnect the fan cable 1 from the system board.
5. Remove the three PM2.0×3.0 screws 2 that secure the fan to
the heat sink.
6. Remove the fan.
Ä
CAUTION: When installing the fan in the heat sink, make sure the fan
cable is not get crimped by the screw next to the cable clip 3. If the
cable is crimped and damaged, the fan will not cool the notebook
internal components, which could result in damage.
Removing the Fan
Reverse the above procedure to install the fan.
Maintenance and Service Guide
5–21
Removal and Replacement Procedures
5.10 Heat Sink
Heat Sink
Spare Part Number Information
Heat sink (includes fan)
325520-001
fan is also spared seperately, using spare part number
✎ The
291266-001.
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
5–22
Maintenance and Service Guide
Removal and Replacement Procedures
4. Disconnect the fan cable 1 from the system board.
5. Loosen the two spring-loaded T8 M2.0×10.0 screws 2 that
secure the heat sink to the base enclosure.
6. Fold back the insulator material 3 to expose the heat sink
screws.
7. Remove the four T8 M2.0×4.0 screws 4 that secure the
heat sink to the base enclosure.
Removing the Heat Sink Screws
Maintenance and Service Guide
5–23
Removal and Replacement Procedures
that the four T8 M2.0×4.0 heat sink screws should be
✎ Note
removed and installed in the 1, 2, 3, 4 sequence stamped on
the heat sink.
Heat Sink Screw Removal and Installation Sequence
5–24
Maintenance and Service Guide
Removal and Replacement Procedures
8. Lift the front edge of the heat sink until it clears the
base enclosure 1.
9. Slide the heat sink forward at an angle 2 and remove it.
Removing the Heat Sink
Maintenance and Service Guide
5–25
Removal and Replacement Procedures
time the heat sink is removed, any thermal grease residue
✎ Each
should be carefully cleaned from the heat sink 1 and processor
surfaces 2, and new thermal grease should be applied to both
surfaces.
Removing the Thermal Grease From the Heat Sink and Processor
Reverse the above procedure to install the heat sink and fan.
5.11 Processor
Processor
Spare Part Number Information
319777-001
319776-001
319775-001
319774-001
Intel Pentium-M 1.6 GHz
Intel Pentium-M 1.5 GHz
Intel Pentium-M 1.4 GHz
Intel Pentium-M 1.3 GHz
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
5–26
Maintenance and Service Guide
Removal and Replacement Procedures
4. Remove the heat sink and fan (Section 5.10).
5. Use a flat-bladed tool to turn the processor locking screw
one-quarter turn counterclockwise 1.
6. Lift the processor straight up 2 and remove it.
that the gold triangle 3 should be in the lower right corner
✎ Note
when installing the processor.
Removing the Processor
Reverse the above procedure to install the processor.
Maintenance and Service Guide
5–27
Removal and Replacement Procedures
5.12 Display Assembly
Display Assembly
Spare Part Number Information
12.1-inch TFT XGA with wireless device antennae
325509-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Disconnect the antenna cables from the mini PCI
communications board. Refer to Section 5.6, “Mini PCI
Communications Board,” for instructions.
3. Remove the LED switch cover (Section 5.7).
4. Remove the keyboard (Section 5.8).
5. Close the notebook and position the notebook so the rear
panel faces forward.
6. Remove the two T8M2.0×8.0 screws that secure the hinge
covers to the notebook.
Removing the Display Assembly Screws
5–28
Maintenance and Service Guide
Removal and Replacement Procedures
7. Position the notebook so the front faces forward and open the
notebook as far as it will open.
8. Remove the display hinge covers by inserting a flat-bladed
tool under the covers and lifting them up.
hinge covers are included in the Miscellaneous Plastics Kit,
✎ The
spare part number 325528-001.
Removing the Hinge Covers
Maintenance and Service Guide
5–29
Removal and Replacement Procedures
9. Remove the wireless antenna cables 1 and 2 from the
routing channel in the top cover 3.
Removing the Antenna Cables
5–30
Maintenance and Service Guide
Removal and Replacement Procedures
10. Disconnect the display inverter 1 and video cables 2 from
the system board.
11. Remove the two T8M2.0×8.0 screws 3 that secure the
display assembly to the base enclosure.
Disconnecting the Display Cables and Removing the Display
Assembly Screws
12. Lift the display assembly straight up and remove it.
Reverse the above procedure to install the display assembly.
Maintenance and Service Guide
5–31
Removal and Replacement Procedures
5.13 Top Cover
Top Cover
Spare Part Number Information
Top cover (includes TouchPad, speaker/microphone, and
RTC battery)
325510-001
replacing the top cover, determine if a Bluetooth wireless
✎ When
device is installed in the defective top cover. If a Bluetooth
wireless device is installed, make sure the device is removed from
the defective top cover and installed in the replacement top cover.
Refer to Section 5.14, “Bluetooth Wireless Device,” for
instructions on replacing a Bluetooth wireless device.
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the LED switch cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
4. Remove the display assembly (Section 5.12).
5. Turn the notebook bottom side up with the rear panel facing
forward.
5–32
Maintenance and Service Guide
Removal and Replacement Procedures
6. Remove the following screws:
❏
Four T8M2.0×4.0 screws 1 in the battery bay
❏
One T8M2.0×4.0 screw 2 in the hard drive bay
❏
Eight T8M2.0×8.0 screws 3
Removing the Top Cover Screws
7. Turn the notebook top side up with the front facing forward.
Maintenance and Service Guide
5–33
Removal and Replacement Procedures
8. If present, disconnect the Bluetooth wireless device cable 1
from the system board.
9. Disconnect the RTC battery cable 2 from the system board.
10. Release the ZIF connector 3 to which the TouchPad cable is
connected and disconnect the TouchPad cable 4 from the
system board.
Disconnecting the Top Cover Cables
5–34
Maintenance and Service Guide
Removal and Replacement Procedures
11. Lift the rear edge 1 of the top cover until it disengages from
the base enclosure.
12. Slide the top cover to the right 2 until the speaker 3 and
microphone 4 cables are exposed.
13. Disconnect the speaker and microphone cables from the
system board.
14. Remove the top cover.
Removing the Top Cover
Reverse the above procedure to install the top cover.
Maintenance and Service Guide
5–35
Removal and Replacement Procedures
5.14 Bluetooth Wireless Device
Bluetooth Wireless Device
Spare Part Number Information
Bluetooth wireless device
333605-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏ LED switch cover (Section 5.7)
❏ Keyboard (Section 5.8)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
2. Turn the top cover bottom side up with the TouchPad facing
forward.
3. Remove the Bluetooth wireless device from the slot in the top
cover 1 and device cable from the routing channels in the top
cover 2.
Removing the Bluetooth Wireless Device
Reverse the above procedure to install the Bluetooth wireless
device.
5–36
Maintenance and Service Guide
Removal and Replacement Procedures
5.15 TouchPad
TouchPad
Spare Part Number Information
TouchPad with cable and bracket
325513-001
TouchPad is also included in the Miscellaneous Plastics Kit,
✎ The
spare part number 325528-001.
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏
LED switch cover (Section 5.7)
❏
Keyboard (Section 5.8)
❏
Display assembly (Section 5.12)
❏
Top cover (Section 5.13)
2. Turn the top cover bottom side up with the TouchPad facing
forward.
Maintenance and Service Guide
5–37
Removal and Replacement Procedures
3. Remove the two PM2.0×4.0 screws that secure the TouchPad
bracket to the top cover.
Removing the TouchPad Screws
4. Lift the left side of the bracket 1 until it rests at an angle.
5. Slide the bracket to the right 2 and remove it.
Removing the TouchPad Bracket
5–38
Maintenance and Service Guide
Removal and Replacement Procedures
6. Release the ZIF connector 1 to which the TouchPad cable is
attached and disconnect the cable 1 from the TouchPad
board.
7. Lift the TouchPad straight up and remove it 3.
Removing the TouchPad
Reverse the above procedure to install the TouchPad.
Maintenance and Service Guide
5–39
Removal and Replacement Procedures
5.16 RTC Battery
RTC battery is included in the Miscellaneous Plastics Kit,
✎ The
spare part number 325528-001, and is also included with the top
cover, spare part number 325510-001.
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏
LED switch cover (Section 5.7)
❏
Keyboard (Section 5.8)
❏
Display assembly (Section 5.12)
❏
Top cover (Section 5.13)
2. Turn the top cover bottom side up with the TouchPad facing
forward.
3. Slide the RTC battery out of the bracket in the top cover.
Removing the RTC Battery
Reverse the above procedure to install the RTC battery.
5–40
Maintenance and Service Guide
Removal and Replacement Procedures
5.17 Speaker/Microphone
speaker/microphone is included in the Miscellaneous Plastics
✎ The
Kit, spare part number 325528-001, and is also included with the
top cover, spare part number 325510-001.
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏
❏
❏
❏
LED switch cover (Section 5.7)
Keyboard (Section 5.8)
Display assembly (Section 5.12)
Top cover (Section 5.13)
2. Turn the top cover bottom side up with the TouchPad facing
forward.
3. Remove the two PM2.0×4.0 screws 1 that secure the
speaker/microphone to the top cover.
4. Remove the speaker/microphone 2 from the top cover.
Removing the Speaker/Microphone
Reverse the above procedure to install the speaker/microphone.
Maintenance and Service Guide
5–41
Removal and Replacement Procedures
5.18 Switch Board
Switch Board
Spare Part Number Information
Switch board
325515-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏
LED switch cover (Section 5.7)
❏
Keyboard (Section 5.8)
❏
Display assembly (Section 5.12)
❏
Top cover (Section 5.13)
2. Remove the two PM2.0×3.0 screws 1 that secure the switch
board to the system board.
3. Lift up on the middle of the switch board 2 to disconnect it
from the system board.
4. Remove the switch board.
Removing the Switch Board
Reverse the above procedure to install the switch board.
5–42
Maintenance and Service Guide
Removal and Replacement Procedures
5.19 System Board
System Board
Spare Part Number Information
System board
325514-001
replacing the system board, ensure that the following
✎ When
components are removed from the defective system board and
installed on the replacement system board:
■ Memory expansion boards (Section 5.5)
■ Mini PCI communications board (Section 5.6)
■ Processor (Section 5.11)
■ Modem and modem cable (Section 5.18)
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏
LED switch cover (Section 5.7)
❏
Keyboard (Section 5.8)
❏
Heat sink and fan (Section 5.10)
❏
Display assembly (Section 5.12)
❏
Top cover (Section 5.13)
❏
Switch board (Section 5.16)
2. Position the base enclosure so the rear panel is facing
forward.
Maintenance and Service Guide
5–43
Removal and Replacement Procedures
3. Remove the following screws:
❏
Two T8M2.0×6.0 screws 1 from the rear panel
❏
One T8M2.0×4.0 screw 2 in the upper right corner of the
system board
❏
One T8M2.0×4.0 screw 3 in front of the hard drive bay
❏
One T8M2.0×4.0 screw 4 in the lower left corner of the
system board
4. Use a 5.0-mm socket to remove the two M2.0×9.0 standoffs
5 that secure the system board to the base enclosure.
Removing the System Board Screws
5–44
Maintenance and Service Guide
Removal and Replacement Procedures
5. Remove the grounding tape 1 that grounds the RJ-11 and
RJ-45 connectors to the base enclosure.
6. Lift the left side of the system board 2 until the battery
connector 3 clears the base enclosure.
7. Slide the system board away from the base enclosure at an
angle 4.
Removing the System Board
Reverse the above procedure to install the system board.
Maintenance and Service Guide
5–45
Removal and Replacement Procedures
5.20 Modem Board
Modem Board
Spare Part Number Information
Modem board, includes modem cable
325521-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏
LED switch cover (Section 5.7)
❏
Keyboard (Section 5.8)
❏
Heat sink and fan (Section 5.10)
❏
Display assembly (Section 5.12)
❏
Top cover (Section 5.13)
❏
Switch board (Section 5.16)
❏
System board (Section 5.19)
2. Turn the system board bottom side up with the rear panel
facing forward.
5–46
Maintenance and Service Guide
Removal and Replacement Procedures
3. Disconnect the modem board cable 1 from the modem
board.
4. Remove the two PM2.0×3.0 screws 2 that secure the modem
board to the system board.
5. Lift the rear edge of the modem board 3 to disconnect it from
the system board.
6. Remove the modem board.
7. If the modem board cable must be replaced, remove the
tape 4 that secures the cable to the system board and
disconnect the cable 5 from the system board.
modem cable is included with the modem board and is also
✎ The
included in the Miscellaneous Plastics Kit, spare part number
325528-001.
Removing the Modem Board
Reverse the above procedure to install the modem board.
Maintenance and Service Guide
5–47
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
Height
Width
Depth
2.79 cm
27.94 cm
23.37 cm
1.1 in.
11.0 in.
9.2 in.
Weight (varies by configuration)
1.58 kg
3.5 lbs
Stand-alone power requirements
Nominal operating
voltage
Maximum operating
power
Peak operating power
Power in Standby
mode
Power in Hibernation
mode
14.8 VDC
40.0 W
50.0 W
< 800 mW
< 100 mW
Temperature
Operating
Nonoperating
10° to 35° C
-20° to 60° C
50° to 95° F
-4° to 140° F
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%, 38.7° C (101.6° F) maximum wet bulb
temperature
Maintenance and Service Guide
6–1
Specifications
Table 6-1
Notebook (Continued)
Altitude (unpressurized)
Operating
(14.7 to 10.1 psia)
Nonoperating
(14.7 to 4.4 psia)
0 to 3,048 m
0 to 10,000 ft
0 to 9,144 m
0 to 30,000 ft
Shock
Operating
Nonoperating
40 G, 2 ms, half-sine
240 G, 11 ms, half-sine
Vibration
Operating
Nonoperating
✎
6–2
0.5 G zero-to-peak, 10 to 500 Hz, 0.5 oct/min
sweep rate
1.0 G zero-to-peak, 10 to 500 Hz, 0.5 oct/min
sweep rate
Applicable product safety standards specify thermal limits for plastic
surfaces. The notebook operates well within this range of
temperatures.
Maintenance and Service Guide
Specifications
Table 6-2
12.1.0-inch XGA, TFT Display
Dimensions
Height
Width
Diagonal
26.1 cm
19.9 cm
30.7 cm
10.3 in
7.8 in
12.1 in
Number of colors
up to 16.8 million
Contrast ratio
125:1
Refresh rate
60 Hz
Brightness
130 nit typical AC only (115 nit minimum);
70 nit on battery
Pixel resolution
Pitch
Format
Configuration
0.264 × 0.264 mm
1024 × 768
RGB vertical stripe
Backlight
CCFT
Character display
80 × 25
Total power
consumption
4.00 W
Viewing angle
+/- 35° horizontal, +15°/-35° vertical typical
Maintenance and Service Guide
6–3
Specifications
Table 6-3
Hard Drives
User capacity per drive1
60 GB
40 GB
30 GB
60 GB
40 GB
30 GB
9.5 mm
70 mm
99 gm
9.5 mm
70 mm
99 gm
9.5 mm
70 mm
99 gm
ATA-5
ATA-5
ATA-5
100 MB/sec
ATA
100 MB/sec
ATA
100 MB/sec
ATA
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous (maximum)
Security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
Logical blocks2
117,210,240
78,140,160
58,605,120
Disk rotational speed
5400 rpm
5400 rpm
4200 rpm
Operating temperature
5° to 55° C
(41° to
131° F)
5° to 55° C
(41° to
131° F)
5° to 55° C
(41° to
131° F)
11
GB = 1,073,741,824 bytes.
drive specifications may differ slightly.
Certain restrictions and exclusions apply. Consult the HP Customer Support
Center for details.
2Actual
6–4
Maintenance and Service Guide
Specifications
Table 6-4
External AC Adapter
Weight
0.29 kg
0.65 lb
Power supply
Operating voltage
Operating current
Operating frequency range
Maximum transient
90 to 264 VAC (auto-switching)
1.6 A RMS
47 to 63 Hx AC
4/50 kV
Table 6-5
6-cell, Primary Li ion Battery Pack
Dimensions
Height
Width
Depth
Weight
2.3 cm
6.3 cm
20.7 cm
281 g
0.90 in
2.48 in
8.15 in
0.62 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
11.1 V
3.96 aH
40 wH
Temperature
Operating
Nonoperating
5 to 45° C
-20 to 60° C
41 to 113° F
-4 to 104° F
Recharge time
System off or in Standby
mode
System on (depending on
system power
consumption)
Maintenance and Service Guide
2 to 3 hours
2 to 5 hours
6–5
Specifications
Table 6-6
6-cell, Travel Li ion Battery Pack
Dimensions
Height
Width
Depth
Weight
2.3 cm
6.3 cm
20.7 cm
306 g
0.90 in
2.48 in
8.15 in
0.67 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
11.1 V
3.96 aH
40 wH
Temperature
Operating
Nonoperating
5 to 45° C
-20 to 60° C
41 to 113° F
-4 to 104° F
Recharge time
System off or in Standby
mode
System on (depending on
system power
consumption)
6–6
2 to 3 hours
2 to 5 hours
Maintenance and Service Guide
Specifications
Table 6-7
System DMA
Hardware
DMA
System
Function
DMA0
Available for audio
DMA1*
Entertainment audio
(default; alternate = DMA0, DMA3, none)
DMA2*
Diskette drive
DMA3
ECP parallel port LPT1
(default; alternate = DMA0, none)
DMA4
DMA controller cascading (not available)
DMA5*
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
Maintenance and Service Guide
6–7
Specifications
Table 6-8
System Interrupts
Hardware
IRQ
System
Function
IRQ0
System timer
IRQ1
Keyboard controller
IRQ2
Cascaded
IRQ3
COM2
IRQ4
COM1
IRQ5
Audio (default)*
IRQ6
Diskette drive
IRQ7
Parallel port
IRQ8
RTC
IRQ9
Infrared
IRQ10
System use
IRQ11
System use
IRQ12
Internal point stick or external mouse
IRQ13
Coprocessor (not available to any peripheral)
IRQ14
IDE interface (hard drive and optical drive)
IRQ15
System use
✎
PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10,
IRQ11, or IRQ15. Either the infrared or the serial port may
assert IRQ3 or IRQ4.
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
6–8
Maintenance and Service Guide
Specifications
Table 6-9
System I/O Addresses
I/O Address
(hex)
System Function
(shipping configuration)
000 - 00F
DMA controller no. 1
010 - 01F
Unused
020 - 021
Interrupt controller no. 1
022 - 024
Opti chipset configuration registers
025 - 03F
Unused
02E - 02F
87334 “Super I/O” configuration for CPU
040 - 05F
Counter/timer registers
044 - 05F
Unused
060
Keyboard controller
061
Port B
062 - 063
Unused
064
Keyboard controller
065 - 06F
Unused
070 - 071
NMI enable/RTC
072 - 07F
Unused
080 - 08F
DMA page registers
090 - 091
Unused
092
Port A
093 - 09F
Unused
0A0 - 0A1
Interrupt controller no. 2
Maintenance and Service Guide
6–9
Specifications
Table 6-9
System I/O Addresses (Continued)
I/O Address
(hex)
System Function
(shipping configuration)
0A2 - 0BF
Unused
0C0 - 0DF
DMA controller no. 2
0E0 - 0EF
Unused
0F0 - 0F1
Coprocessor busy clear/reset
0F2 - 0FF
Unused
100 - 16F
Unused
170 - 177
Secondary fixed disk controller
178 - 1EF
Unused
1F0 - 1F7
Primary fixed disk controller
1F8 - 200
Unused
201
Joystick (decoded in ESS1688)
202 - 21F
Unused
220 - 22F
Entertainment audio
230 - 26D
Unused
26E - 26
Unused
278 - 27F
Unused
280 - 2AB
Unused
2A0 - 2A7
Unused
2A8 - 2E7
Unused
2E8 - 2EF
Reserved serial port
6–10
Maintenance and Service Guide
Specifications
Table 6-9
System I/O Addresses (Continued)
I/O Address
(hex)
System Function
(shipping configuration)
2F0 - 2F7
Unused
2F8 - 2FF
Infrared port
300 - 31F
Unused
320 - 36F
Unused
370 - 377
Secondary diskette drive controller
378 - 37F
Parallel port (LPT1/default)
380 - 387
Unused
388 - 38B
FM synthesizer—OPL3
38C - 3AF
Unused
3B0 - 3BB
VGA
3BC - 3BF
Reserved (parallel port/no EPP support)
3C0 - 3DF
VGA
3E0 - 3E1
PC Card controller in CPU
3E2 - 3E3
Unused
3E8 - 3EF
Internal modem
3F0 - 3F7
“A” diskette controller
3F8 - 3FF
Serial port (COM1/default)
CF8 - CFB
PCI configuration index register (PCIDIVO-1)
CFC - CFF
PCI configuration data register (PCIDIVO-1)
Maintenance and Service Guide
6–11
Specifications
Table 6-10
System Memory Map
Size
Memory Address
System Function
640 KB
00000000-0009FFFF
Base memory
128 KB
000A0000-000BFFFF
Video memory
48 KB
000C0000-000CBFFF
Video BIOS
160 KB
000C8000-000E7FFF
Unused
64 KB
000E8000-000FFFFF
System BIOS
15 MB
00100000-00FFFFFF
Extended memory
58 MB
01000000-047FFFFF
Super extended memory
58 MB
04800000-07FFFFFF
Unused
2 MB
08000000-080FFFFF
Video memory (direct access)
4 GB
08200000-FFFEFFFF
Unused
64 KB
FFFF0000-FFFFFFFF
System BIOS
6–12
Maintenance and Service Guide
A
Connector Pin Assignments
Table A-1
RJ-45 Network Interface
1 3 5 7
2 4 6 8
Pin
Signal
Pin
Signal
1
Transmit +
5
Unused
2
Transmit –
6
Receive –
3
Receive +
7
Unused
4
Unused
8
Unused
Maintenance and Service Guide
A–1
Connector Pin Assignments
Table A-2
RJ-11 Modem
Pin
Signal
Pin
Signal
1
Unused
4
Unused
2
Tip
5
Unused
3
Ring
6
Unused
Table A-3
Universal Serial Bus
Pin
Signal
Pin
Signal
1
+5 VDC
3
Data +
2
Data –
4
Ground
Table A-4
S-Video
4
3
2
1
Pin
Signal
Pin
Signal
1
Ground (Y)
3
Y-Luminance (Intensity)
2
Ground (C)
4
C-Chrominance (Color)
A–2
Maintenance and Service Guide
Connector Pin Assignments
Table A-5
External Monitor
11
15
6
10
1
5
Pin
Signal
Pin
Signal
1
Red analog
9
+5 VDC
2
Green analog
10
Ground
3
Blue analog
11
Monitor detect
4
Not connected
12
DDC 2B data
5
Ground
13
Horizontal sync
6
Ground analog
14
Vertical sync
7
Ground analog
15
DDC 2B clock
8
Ground analog
Maintenance and Service Guide
A–3
Connector Pin Assignments
Table A-6
Stereo Speaker/Headphone
1
2
Pin
Signal
Pin
Signal
1
Audio out
2
Ground
Table A-7
Microphone
1
2
Pin
Signal
Pin
Signal
1
Audio in
2
Ground
A–4
Maintenance and Service Guide
B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set received with the notebook meets the
requirements for use in the country where the equipment is
purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the notebook is used. For more
information on power cord set requirements, contact an HP
authorized reseller or service provider.
General Requirements
The requirements listed below are applicable to all countries:
■
The length of the power cord set must be at least 5.00 feet
(1.5 m) and a maximum of 6.50 feet (2.0 m).
■
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the country
where the power cord set will be used.
■
The power cord set must have a minimum current capacity of
10 amps and a nominal voltage rating of 125 or 250 volts AC,
as required by each country’s power system.
■
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the notebook.
Maintenance and Service Guide
B–1
Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country
Accredited Agency
Applicable Note
Number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
Sweden
SEMKO
1
Switzerland
SEV
1
B–2
Maintenance and Service Guide
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements
Country
Accredited Agency
Applicable Note
Number
United Kingdom
BSI
1
United States
UL
2
Notes
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation in
the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark
and registration number in accordance with the Japanese Dentori Law.
The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm2
conductor size. The wall plug must be a two-pole grounding type with a
Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
B–3
C
Screw Listing
This appendix provides specification and reference information
for the screws used in the notebook. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 325529-001.
Maintenance and Service Guide
C–1
Screw Listing
Table C-1
Phillips PM2.5×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
1
3.0 mm
2.5 mm
5.0 mm
Where used:
One screw that secures the hard drive to the notebook
(documented in Section 5.3)
Phillips M2.5×3.0 Screw Location
C–2
Maintenance and Service Guide
Screw Listing
Table C-2
Torx T5 M2.5×4.5 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
4.5 mm
2.5 mm
5.0 mm
Where used:
1 Two screws that secure the hard drive to the hard drive frame
(documented in Section 5.3)
Table C-3
Phillips PM2.5×3.5 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
3.5 mm
2.5 mm
4.5 mm
Where used:
2 Two screws that secure the hard drive to the hard drive frame
(documented in Section 5.3)
Torx T5 M2.5×4.5 and Phillips M2.5×3.5 Screw Locations
Maintenance and Service Guide
C–3
Screw Listing
Table C-4
4.0-mm Socket M2.0×10.0 Alignment Pin
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
10.0 mm
2.0 mm
4.0 mm
Where used:
Two alignment pins that secure the hard drive to the hard drive frame
(documented in Section 5.3)
4.0-mm Socket M2.0×10.0 Alignment Pin Locations
C–4
Maintenance and Service Guide
Screw Listing
Table C-5
Black Phillips PM2.0×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
2
3.0 mm
2.0 mm
4.5 mm
Where used:
Two screws that secure the hard drive upper bezel to the hard drive frame
(documented in Section 5.3)
Phillips PM2.0×3.0 Screw Locations
Maintenance and Service Guide
C–5
Screw Listing
Table C-6
Phillips PM2.0×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
6
4.0 mm
2.0 mm
5.0 mm
Where used:
1 One screw that secures the memory expansion compartment cover to the
notebook (documented in Section 5.5)
2 One screw that secures the mini PCI compartment cover to the notebook
(documented in Section 5.6)
Phillips M2.0×4.0 Screw Locations
C–6
Maintenance and Service Guide
Screw Listing
Table C-6
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
6
4.0 mm
2.0 mm
4.5 mm
Where used:
Two screws that secure the TouchPad to the top cover
(documented in Section 5.15)
Phillips PM2.0×4.0 Screw Locations
Maintenance and Service Guide
C–7
Screw Listing
Table C-6
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
6
4.0 mm
2.0 mm
4.5 mm
Where used:
Two screws that secure the speaker/microphone to the top cover
(documented in Section 5.17)
Phillips PM2.0×4.0 Screw Locations
C–8
Maintenance and Service Guide
Screw Listing
Table C-7
M2.0×4.0 Security Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
1
4.0 mm
2.0 mm
5.0 mm
Where used:
One screw that secures the mini PCI compartment cover to the notebook on
models equipped with a 5-GHz wireless LAN board
(documented in Section 5.6)
M2.0×4.0 Security Screw Location
Maintenance and Service Guide
C–9
Screw Listing
Table C-8
Silver Phillips PM2.0×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
7
3.0 mm
2.0 mm
4.0 mm
Where used:
Three screws that secure the fan to the heat sink
(documented in Section 5.9)
Phillips PM2.0×3.0 Screw Locations
C–10
Maintenance and Service Guide
Screw Listing
Table C-8
Silver Phillips PM2.0×3.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
7
3.0 mm
2.0 mm
4.0 mm
Where used:
Two screws that secure the switch board to the system board
(documented in Section 5.18)
Phillips PM2.0×3.0 Screw Locations
Maintenance and Service Guide
C–11
Screw Listing
Table C-8
Silver Phillips PM2.0×3.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
7
3.0 mm
2.0 mm
4.0 mm
Where used:
Two screws that secure the modem board to the system board
(documented in Section 5.20)
Phillips PM2.0×3.0 Screw Locations
C–12
Maintenance and Service Guide
Screw Listing
Table C-9
Torx T8 M2.0×8.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
8.0 mm
2.0 mm
4.5 mm
Where used:
1 Two screws that secure the LED switch cover to the notebook
(documented in Section 5.7)
2 One screw that secures the keyboard to the notebook
(documented in Section 5.8)
Torx T8 M2.0×8.0 Screw Locations
Maintenance and Service Guide
C–13
Screw Listing
Table C-9
Torx T8 M2.0×8.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
8.0 mm
2.0 mm
4.5 mm
Where used:
Two screws that secure the display hinge covers to the notebook
(documented in Section 5.12)
Torx T8 M2.0×8.0 Screw Locations
C–14
Maintenance and Service Guide
Screw Listing
Table C-9
Torx T8 M2.0×8.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
8.0 mm
2.0 mm
4.5 mm
Where used:
Two screws that secure the display assembly to the notebook
(documented in Section 5.12)
Torx T8 M2.0×8.0 Screw Locations
Maintenance and Service Guide
C–15
Screw Listing
Table C-9
Torx T8 M2.0×8.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
15
8.0 mm
2.0 mm
4.5 mm
Where used:
Eight screws that secure the top cover to the notebook
(documented in Section 5.13)
Torx T8 M2.0×8.0 Screw Locations
C–16
Maintenance and Service Guide
Screw Listing
Table C-10
Spring-Loaded Torx T8 M2.0×10.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
10.0 mm
2.0 mm
5.0 mm
Where used:
Two screws that secure the heat sink to the notebook
(documented in Section 5.10; screws and springs secured to heat sink
by c-clip)
Spring-Loaded Torx T8 M2.0×10.0 Screw Locations
Maintenance and Service Guide
C–17
Screw Listing
Table C-11
Torx T8 M2.0×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
12
4.0 mm
2.0 mm
4.5 mm
Where used:
Four screws that secure the heat sink to the notebook
(documented in Section 5.10)
Torx T8 M2.0×4.0 Screw Locations
C–18
Maintenance and Service Guide
Screw Listing
Table C-11
Torx T8 M2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
12
4.0 mm
2.0 mm
4.5 mm
Where used:
Five screws that secure the top cover to the notebook
(documented in Section 5.13)
Torx T8 M2.0×4.0 Screw Locations
Maintenance and Service Guide
C–19
Screw Listing
Table C-11
Torx T8 M2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
12
4.0 mm
2.0 mm
4.5 mm
Where used:
Three screws that secure the system board to the notebook
(documented in Section 5.19)
Torx T8 M2.0×4.0 Screw Locations
C–20
Maintenance and Service Guide
Screw Listing
Table C-12
Torx T8 M2.0×6.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
2
6.0 mm
2.0 mm
4.5 mm
Where used:
Two screws that secure the system board to the notebook
(documented in Section 5.19)
Torx T8 M2.0×6.0 Screw Locations
Maintenance and Service Guide
C–21
Screw Listing
Table C-13
5.0-mm Socket M2.0×9.0 Standoff
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
9.0 mm
2.0 mm
5.0 mm
Where used:
Two standoffs that secure the system board to the base enclosure
(documented in Section 5.19)
5.0-mm Socket M2.0×9.0 Standoff Locations
C–22
Maintenance and Service Guide
Index
A
AC adapter
spare part number 3–11
specifications 6–5
advanced port replicator, spare
part number 3–10
air adapter cable, spare part
number 3–11
antenna cable
disconnecting 5–12
routing 5–30
application key 1–13
audio line-out jack
location 1–12
audio troubleshooting 2–25
auto adapter cable, spare part
number 3–11
B
base enclosure, spare part
number 3–7
battery bay 1–17
battery light 1–9
battery pack
removal 5–4
spare part number 3–7, 5–4
Maintenance and Service Guide
battery release latch 1–17
battery specifications 6–5, 6–6
Bluetooth wireless device
removal 5–36
spare part number 3–5,
5–36
Bluetooth wireless device
cable, disconnecting 5–34
bottom components 1–16
C
cables, service considerations
4–2
caps lock key 1–13
caps lock light 1–15
carrying case, spare part
numbers 3–11
CD-ROM drive
OS loading problems 2–24
spare part number 3–10
CD-ROM/CD-RW
combination drive, spare part
number 3–10
CD-RW drive, spare part
number 3–10
common port replicator, spare
Index–1
Index
components
bottom 1–16
front 1–9
keyboard 1–13
left side 1–11
rear panel 1–11
right side 1–9
top 1–14
Computer Setup
Advanced Menu 2–5
File Menu 2–3
overview 2–1
Security Menu 2–4
connector pin assignments
external monitor connector
A–3
headphone jack A–4
microphone jack A–4
modem connector A–2
monitor connector A–3
network connector A–1
RJ-11 jack A–2
RJ-45 jack A–1
speaker jack A–4
S-Video A–3
USB connector A–2
connectors, service
considerations 4–2
cursor control keys 1–13
D
design overview 1–18
diagnostics
configuration information
2–7
test information 2–8
Index–2
Diagnostics for Windows 2–1,
2–7
disassembly sequence chart
5–2
diskette drive
OS loading problems 2–23
spare part number 3–10
display assembly
removal 5–28
spare part number 3–3,
5–28
specifications 6–3
display cables, disconnecting
5–31
display hinge cover, removal
5–29
display lid switch 1–14
display release latch 1–9
DMA specifications 6–7
docking connector 1–17
docking station,
troubleshooting 2–18
drives, preventing damage 4–3
DVD-ROM drive
OS loading problems 2–24
spare part number 3–10
E
electrostatic discharge 4–4,
4–7
exhaust vent 1–10, 1–11
external monitor connector
location 1–11
pin assignments A–3
Maintenance and Service Guide
Index
F
fan
removal 5–20
spare part number 3–5,
5–20
features 1–6
feet locations 5–8
Fn key 1–13
front components 1–9
function keys 1–13
G
grounding equipment and
methods 4–6
H
hard drive
OS loading problems 2–20
removal 5–5
spare part numbers 3–7,
3–10, 5–5
specifications 6–4
hard drive activity light 1–14
hard drive bay 1–10, 1–16
hard drive bezel, removal 5–6
hard drive retention screw
1–16
headphone jack
pin assignments A–4
heat sink
removal 5–22
spare part number 3–5,
5–22
I
I/O address specifications 6–9
illustrated parts catalog 3–1
Maintenance and Service Guide
infrared port 1–12
intake vent 1–17
internal keypad 1–13
interrupt specifications 6–8
K
keyboard
components 1–13
removal 5–15
spare part numbers 3–5,
5–15
troubleshooting 2–28
L
LED switch cover
removal 5–13
spare part number 3–3,
5–13
left side components 1–11
M
mass storage devices 3–10
memory expansion board
removal 5–9, 5–19
spare part numbers 3–7,
5–9
memory expansion
compartment 1–17
memory expansion
compartment cover, removal
5–9
memory map specifications
6–12
microphone 1–9
microphone cable,
disconnecting 5–35
Index–3
Index
microphone input jack
location 1–12
microphone jack
pin assignments A–4
Microsoft Windows logo key
1–13
mini PCI communications
board
removal 5–10
spare part numbers 3–7,
5–10
mini PCI communications
compartment cover, removal
5–10
mini PCI compartment 1–17
Miscellaneous Plastics Kit
components 3–8
spare part number 3–3, 3–9
models 1–2
modem board
removal 5–46
spare part number 3–7,
5–46
modem connector
location 1–12
pin assignments A–2
modem, troubleshooting 2–30
monitor connector
location 1–11
pin assignments A–3
mute button 1–15
N
network connector
location 1–12
pin assignment A–1
Index–4
network, troubleshooting 2–30
nonfunctioning device,
troubleshooting 2–18, 2–27
notebook specifications 6–1
num lock key 1–13
num lock light 1–14
O
operating system loading,
troubleshooting 2–19
optical drive, spare part
numbers 3–10
P
packing precautions 4–4
parts catalog 3–1
password, clearing 1–8
PC Card eject button 1–12
PC Card slot 1–12
plastic parts 4–2
pointing device,
troubleshooting 2–29
pointing stick 1–15
pointing stick buttons 1–15
port replicators 3–10
power button 1–15
power connector 1–12
power cord, spare part
numbers 3–12
power management features
1–8
power, troubleshooting 2–12
power/Standby light 1–9
processor
removal 5–26
spare part numbers 3–7,
5–26
Maintenance and Service Guide
Index
Q
Quick Launch buttons 1–14
R
real time clock battery cable,
disconnecting 5–34
real time clock battery,
removal 5–40
rear panel components 1–11
removal
preliminaries 4–1
procedures 5–1
replacement
preliminaries 4–1
procedures 5–1
right side components 1–9
RJ-11 jack
location 1–12
pin assignments A–2
RJ-45 jack
location 1–12
pin assignments A–1
RTC battery cable,
disconnecting 5–34
RTC battery, removal 5–40
S
Screw Kit, spare part number
3–12
scroll lock light 1–15
Secure Digital (SD) slot 1–12
security cable slot 1–10
serial number 3–1, 5–2
service considerations 4–2
speaker 1–12
speaker cable, disconnecting
5–35
Maintenance and Service Guide
speaker jack
pin assignments A–4
speaker/microphone, removal
5–41
specifications
AC adapter 6–5
battery 6–5, 6–6
display 6–3
DMA 6–7
hard drive 6–4
I/O addresses 6–9
interrupts 6–8
memory map 6–12
notebook 6–1
static shielding materials 4–7
stereo speaker jack
pin assignments A–4
S-Video connector
pin assignments A–3
S-Video out jack
location 1–11
switch board
removal 5–42
spare part number 3–5,
5–42
system board
removal 5–43
spare part number 3–7,
5–43
system memory map 6–12
T
thermal grease replacement
5–26
tools required 4–1
top components 1–14
Index–5
Index
top cover
removal 5–32
spare part number 3–5,
5–32
TouchPad
location 1–15
removal 5–37
spare part number 3–5,
5–37
TouchPad bracket, removal
5–38
TouchPad buttons 1–15
TouchPad cable,
disconnecting 5–34, 5–39
transporting precautions 4–4
travel battery carrier, spare
part number 3–12
travel battery connector 1–17
troubleshooting
audio 2–25
Computer Setup 2–2
Diagnostics for Windows
2–7
docking station 2–18
flowcharts 2–10
Index–6
keyboard 2–28
modem 2–30
network 2–30
nonfunctioning device
2–18, 2–27
operating system loading
2–19
overview 2–1
pointing device 2–29
power 2–12
video 2–16
U
universal serial bus (USB)
connector
location 1–12
pin assignments A–2
USB MultiBay cradle, spare
part number 3–10
V
video troubleshooting 2–16
volume buttons 1–15
W
wireless on/off light 1–9
workstation precautions 4–5
Maintenance and Service Guide
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