Datasheet | Seagate ATA Interface Disc Drives ST94011A Technical information

Acer Extensa 2700 Series Service Guide PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Extensa 2700 service guide. Date II Chapter Updates Copyright Copyright © 2004 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders. III Conventions The following conventions are used in this manual: IV Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. V Table of Contents Chapter 1 System Introduction 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Left view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Understanding the icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Chapter 2 System Utilities 32 BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Chapter 3 Machine Disassembly and Replacement 46 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Removing the Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the Wireless LAN Board and the Modem Board . . . . . . . . . . . . . . . . . . . .52 Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Disassembling the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Removing the Inverter Board (15” LCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Removing the 15” TFT LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the LCD Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the LCD Coaxial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Removing the LCD Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 VI Table of Contents Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Installing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the Upper Case Assemly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the Touchpad Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the Touchpad Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the VGA Thermal Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the CPU Heatsink Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the Second Fan Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the ODD Module(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the ODD Module(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the HDD Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the DC Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the I/O Port Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the PCMCIA Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the Speaker Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 System Upgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Base Unit to Wireless Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Chapter 4 Troubleshooting 72 System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 External CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 How to Build NAPP Master Hard Disc Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 CD to Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Disk to Disk Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Chapter 5 Jumper and Connector Locations 94 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Chapter 6 FRU (Field Replaceable Unit) List 98 Extensa 2700 Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Appendix A Model Definition and Configuration 112 Model Name Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Appendix B Test Compatible Components 114 Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 VII Appendix C Online Support Information 120 Index VIII IX Chapter 1 System Introduction Features This computer was designed with the user in mind. Here are just a few of its many features: Performance T Intel® Pentium® 4 Processor 2.80 ~ 3.06GHz Intel® Pentium® 4 Processor 2.80 ~ 3.20GHz Intel® Pentium® 4 Prescott Processor 3.00 ~ 3.80GHz T Intel® Hyper-ThreadingTM Technology T 256/512MB of DDR333 SDRAM, upgradeable to 2048 MB with dual soDIMM modules T High-capacity, Enhanced-IDE hard disk T The 14.1” or 15” XGA (1024x768 resolution), or 15.0” SXGA+ (1400x1050 resolution) TFT LCD panel providing a large viewing area for maximum efficiency and ease-of-use T 3D graphics support T Support simultanesous display between LCD and CRT T S-video for output to a television or display device that supports S-video input T “Automatic LCD dim” feature, automatically selecting the best setting for the display in order to conserve power T Dual independent display support Display Multimedia T High-speed built-in optical drive: DVD-RW, DVD/CD-RW Combo, or DVD-Dual T MS DirectSound compatible T Built-in dual speakers Connectivity T Integrated 10/100 Mbps Fast Ethernet connection T Built-in 56Kbps fax/data modem T Four Universal Serial Bus (USB) 2.0 ports T One IEEE 1394 port T IEEE 802.11b or IEEE 802.11g Wireless LAN (manufacturing option) T Bluetooth (manufacturing option) Expansion T PC Card slots enabling a range of add-on options T Upgradeable hard disk and memory modules Human-centric design T Chapter 1 Rugged, yet extremely portable, construction 1 T Stylish appearance T Full-size keyboard with four programmable launch keys T Comfortable palm rest area with well-positioned touchpad T Two Type II or one Type III PC CardBus (PCMCIA) slot T One IEEE 1394 port T One FIR port T One RJ-11 modem jack (V.92, 56K) T One RJ-45 network jack T One DC-in jack T One parallel port (ECP/EPP) T One S-video port T One external monitor port T One microphone-in jack (3.5mm mini jack) T One headphone jack (3.5mm mini jack) T Four USB ports I/O Ports 2 Chapter 1 System Block Diagram Mobile CPU CLK GEN. CY 28346 Portability Mobile P4 3 4, 5 HOST BUS DDR*2 333MHz G768D RGB LVDS GMCH Montara-GT 266/333MHz 9,10 CRT CONN 16 133MHz 12 LCD XGA/SXGA+ 11 6,7,8 HUB I/F Line In Mic In 23 66MHz PCI BUS AC'97 CODEC AC-Link PCI 1520 GHK 25/B/1 CS4299XQ CARDBUS TWO SLOT CARDBUS PWR SW TPS2224A 26 27 27 22 ICH4-M LAN RTL 8101L 21/D/4 Line Out 23 19,20 Mini-PCI OP AMP 802.11A/B/G G1421 21 23 LPC BUS INT.SPKR 23 PIDE 18 SIDE 13,14,15 MODEM+BT MDC CARD CD ROM HDD 17 17 FWH M38857 28 25 4MB PLCC32 SOIC4024 LPC DEBUG CONN. 24 USB 4 PORT18 PRN Port 29 Chapter 1 KBC NS SIO PC87392 FIR 28 Touch Pad 25 INT KB 25 3 Board Layout Top View 1 3 2 4 5 67 8 9 10 11 12 13 24 25 4 23 22 21 19 18 20 17 1 CPU Socket 14 Line-in Port 2 Fan Connector 15 Line-out Port 3 SW1 (Please see Chapter 5 for detailed settings) 16 RJ45+RJ11 4 Touchpad Cable Connector Four USB Ports 17 16 14 15 5 HDD Connector 18 VGA Port 6 Keyboard Connector 19 LCD Coaxial Cable Connector 7 Speaker Cable Connector 20 Mini PCI Connector 8 Optical Drive Connector 21 RTC Battery Connector 9 South Bridge 22 North Bridge 10 FDD Connector 23 Parallel Port 11 Launch Cable Connector 24 DC-in Port 12 PCMCIA Slot 25 LCD Lid Switch 13 LCD Inverter Cable Connector Chapter 1 Bottom View 1 FIR Port 2 Modem Cable Connector 3 Modem Card Connector 4 DIMM Socket 2 5 DIMM Socket 1 Chapter 1 5 Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front View # 6 Item Description 1 Display screen Also called LCD (Liquid Crystal Display), displays computer output. 2 Status indicators LEDs (Light Emitting Diodes) that turn on and off to show the status of the computer and its functions and components. 3 Power button Turns the computer on and off. 4 Launch Keys Buttons for launching frequently used programs. See “Launch keys” on page 17 for more details. 5 Palmrest Comfortable support area for your hands when you use the computer. 6 Click buttons (left, center and right) The left and right buttons function like the left and right mouse buttons, the center button serves as a scroll up/ down button. 7 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 8 Keyboard Inputs data into your computer. 9 Ventilation Slot Enables the computer to stay cool, even after the prolonged use. Chapter 1 Left view # Icon Item/ Port Description 1 PC Card slots 2 Eject button Eject PC cards from the card slots. 3 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 4 IEEE 1394 port Connects to IEEE 1394 devices. 5 Infrared port Interfaces with infrared devices (e.g., infrared printer, IR-aware computer). 6 LED indicator Lights up when the optical drive is active. 7 Emergency eject slot Ejects the optical drive tray when the computer is turned off. There is a mechancial eject button on the CD-ROM or DVD-ROM drive. Simply insert the tip of a pen or paperclip and push to eject the tray. 8 Eject button Ejects the optical drive tray from the drive. 9 Speaker Delivers stereo audio output. Chapter 1 Supports two Type II or one Type III CardBus PC Card(s). 7 Right View # 8 Item/ Port Description 1 Speaker Delivers stereo audio output. 2 Ventilation slots Enable the computer to stay cool, even after prolonged use. 3 Security keylock Connects to a Kensington-compatible computer security lock. Chapter 1 Rear Panel l # Icon Port Description 1 Power Jack Connects to an AC adapter 2 Parallel port Connects to a parallel device (e.g., parallel printer) 3 Ventilation slots Enable the computer to stay cool, even after prolonged use. 4 S-video port Connects to a television or display device with S-video input. 5 External display port Connects to a display device (e.g., external monitor, LCD projector). 6 Four USB 2.0 ports Connects to any Universal Serial Bus devices(e.g., USB mouse, USB camera). 7 Network jack Connects to an Ethernet LAN network 8 Modem jack Connects to the phone line 9 Speaker/line-out/ headphone jack Connects to audio line-out devices (e.g., speakers and headphones). 10 Line-in/mic-in jack Accepts audio line-in devices (e.g., audio CD player and stereo walkman). Chapter 1 9 Bottom View # 10 Item Description 1 Battery bay Houses the computer’s battery pack. 2 Battery release latch Unlatches the battery to remove the battery pack. 3 Memory compartment Houses the computer’s main memory. Chapter 1 Indicators The computer provides an array of seven indicators located below the display screen, showing the status of the computer and its components. The Power and Sleep status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. # Icon Function InviLink Description Indicates status of wireless or Bluetooth (optional) communications. Orange--WLAN; Blue--Bluetooth Chapter 1 1 Power Lights when the computer is on. 2 Sleep Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode. 3 Media Activity Lights when the floppy drive, hard disk or optical drive is active. 4 Battery Charge Lights when the battery is being charged. 5 Caps Lock Lights when Caps Lock is activated. 6 Num Lock Lights when Numeric Lock is activated. 11 Understanding the icons When the cover of your computer is closed, 2 easy-to-read icons are shown, indicating which state or feature is enabled or disabled. # 12 Icon Function Description 1 Power Lights up when the computer is on. 2 Sleep Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode. Chapter 1 Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Caps Lock Description When @is on, all alphabetic characters typed are in uppercase. @ Num Lock (Fn-F11) ] When ] is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators ), -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. Scroll Lock (Fn-F12) When [ is on, the screen moves one line up or down when you press the up [ or down arrow keys respectively. [ does not work with some applications. Chapter 1 13 Embedded numeric keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access 14 Num lock on Num lock off Number keys on embedded keypad Type numbers using embedded keypad in a normal manner. Cursor-control keys on embedded keypad Hold Shift while using cursor-control keys. Hold Fn while using cursor-control keys. Main keyboard keys Hold Fn while typing letters on embedded keypad. Type the letters in a normal manner. Chapter 1 Windows keys The keyboard has two keys that perform Windows-specific functions. Keys Windows logo key Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) j+ + M (Undoes Minimize All) + R (Displays the Run... dialog box) Application key Chapter 1 Opens a context menu (same as a right-click). 15 Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key 16 Icon Function Description Fn-l Hotkey help Displays a list of the hotkeys and their functions. Fn-m Setup Accesses the notebook configuration utility. Fn-n Power Management Scheme Toggle Switches the power management scheme used by the computer (function available if supported by operating system). Fn-o Sleep Puts the computer in Sleep mode. Fn-p Display toggle Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Fn-q Screen blank Turns the display screen backlight off to save power. Press any key to return. Fn-r Touchpad Toggle Turns the internal touchpad on and off. Fn-s Speaker on/off Turns the speakers on and off; mutes the sound. Fn-w Volume up Increases the sound volume. Fn-y Volume down Decreases the sound volume. Fn-x Brightness up Increases the screen brightness. Chapter 1 Hot Key Icon Function Description Brightness down Decreases the screen brightness. Fn-{ Home Functions as the g key. Fn-} End Functions as the d key. aGr-Euro Euro Types the Euro symbol. Fn-¨z The Euro symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: for US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-international. To verify the keyboard type: 1. Click on Start, Control Panel. 2. Double-click on Regional and Language Options. 3. Click on the Language tab and click on Details. 4. Verify that the keyboard layout used for “En English (United States) is set to United States-International. If not, select and click on ADD; then select United States-International and click on OK. 5. Click on OK. To type the Euro symbol: 1. Locate the Euro symbol on your keyboard. 2. Open a text editor or word processor. 3. Hold aGr and press the Euro symbol. Chapter 1 17 Launch Keys Located at the top of the keyboard are six buttons. These buttons are called lauch keys. They are designated as mail button, Web browser button, P1, P2, Bluetooth and Wireless buttons. The Wireless and Bluetooth buttons cannot be set by the user. To set the other four launch keys, run the Acer Launch Manager. # 18 Icon Function Description 1 Mail Launches email application 2 Web browser Launches Internet browser application 3 P1 User-programmable 4 P2 User-programmable 5 Bluetooth Enables your Bluetooth (manufacturing option). 6 InviLink Enables your 802.11b or 802.11g Wireless LAN. Chapter 1 Hardware Specifications and Configurations System Board Major Chips Item System core logic Controller ® ® Intel Pentium processor+ATI Radeon 9000IGP Super I/O controller NS PC87392 Audio controller Cirrus CS4299-XQ Video controller ATI Radeon 9000IGP Hard disk drive controller Embedded in Intel ICH4 Keyboard controller Mitsubish LPC keyboard controller M38857 CardBus Controller TI 1520 RTC Intel ICH4 Processor Item Specification CPU type Intel® Pentium® processor CPU package To 2.0GHz uFCBGA CPU core voltage High speed: 1.525V or 1.55V CPU I/O voltage High speed: 1.525V or 1.55V Low speed: 1.2V Low speed: 1.2V BIOS Item BIOS vendor Specification Phoenix BIOS BIOS Version BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package 32 Pin PLCC Supported protocols ACPI 2.0 (if available, at least 1.0b), SMBIOS 2.3, PCI 2.2, Boot Block, PXE 2.0, Mobile PC2001, Hard Disk Password, INT 13h Extensions, PCI Bus Power Management interface Specification, EI Torito-Bootable CDROM Format Specification V1.0, Simple Boot Flag 1.0( Please review) BIOS password control Set by switch, see SW1 settings Second Level Cache Item Specification Cache controller Built-in CPU Cache size 512KB 1st level cache control Always Enabled 2nd level cache control Always Enabled Cache scheme control Fixed-in write back Chapter 1 19 System Memory Item Specification Memory controller Onboard memory size 0MB DIMM socket number 2 Sockets Supports memory size per socket 128MB Supports maximum memory size 2048MB (Please confirm if 1024MB has passed the test or not) Supports DIMM type DDR-DRAM Supports DIMM Speed 333 MHz Supports DIMM voltage 2.5 V Supports DIMM package 200-pin so-DIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications. Memory Combinations Slot 1 0MB Slot 2 128MB Total Memory 128 MB 128MB 0MB 128 MB 128MB 128MB 256 MB 256MB 0MB 256MB 0MB 256MB 256MB 256MB 128MB 384MB 128MB 256MB 384MB 256MB 256MB 512MB 0MB 512MB 512MB 512MB 128MB 640MB 256MB 512MB 768MB 128MB 512MB 640MB 512MB 256MB 768MB 256MB 128MB 384MB 512MB 512MB 1024MB 0MB 512MB 512MB 1024MB 0MB 1024MB 1024MB 128MB 1152MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 0MB 1024MB 1024MB 128MB 1024MB 1152MB 256MB 1024MB 1280MB 512MB 1024MB 1536MB Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. Please confirm if I can insert different size memory on slot 1 and slot 2. For example, slot 1 uses 128MB, slot 2 uses 256MB or 512MB. 20 Chapter 1 LAN Interface Item Chipset Specification RealTek 8101L Supports LAN protocol 10/100Mbps LAN connector type RJ45 LAN connector location Rear side Modem Interface Item Specification Chipset Internal Agere Scorpio chipset (Scorpio+CSP1037B) Fax modem data baud rate (bps) 14.4K Data modem data baud rate (bps) 56K Supports modem protocol V.90/V.92MDC Modem connector type RJ11 Modem connector location Rear side . Hard Disk Drive Interface Item Vendor & Model Name HGST Moraga IC25N030ATMR04 HGST Moraga IC25N040ATMR04- HGST Moraga IC25N060ATMR04-0 Fujitsu V-40 MHT2030AT TOSHIBA Pluto 40G MK4025GAS HGST Fresno DK23FA-60 Seagate N1 ST93015A Fujitsu V40+ MHT2040AT TOSHIBA Neptune MK6021GAS Seagate N1 ST94019A Capacity (MB) 30000 40000 60000 Bytes per sector 512 512 512 Logical heads 16 16 16 Logical sectors 63 63 63 Logical cylinders 16383 16383 16383 Physical read/write heads 2/Not show/2 2/Not show/2/2 3/ Drive Format Disks 1/Not show/1 1/Not show/1/1 2 Spindle speed (RPM) 4200RPM 4200RPM 4200RPM Performance Specifications Buffer size 2MB 2MB/8MB for Toshiba 2MB Interface ATA-5 for other vendors /ATA6 for HGST and Toshiba ATA-5 for other vendors /ATA6 for HGST ATA-5 for other vendors /ATA6 for HGST Data transfer rate (disk-buffer, Mbytes/ s) 350 350 350 Data transfer, rate (host~buffer, Mbytes/ s) 100 MB/Sec 100 MB/Sec 100MB/Sec DC Power Requirements Voltage tolerance Chapter 1 5 +/- 5% 5 +/- 5% 21 CD-ROM Interface Items Specification Vendor & Model Name QSI SCR242 Mitsumi SR244W1 Performance Specification Brust Data Transfer rate PIO mode 4: 16.7 MB/sec Max. (Mode 0~4) Multi-word DMA mode 2: 16.7 MB/sec Max. (Mode 0~2) Ultra DMA mode 2: 33.3MB/sec Max. Access time (typ.) QSIRandom: 90 ms Full Stroke: 180 ms MitsumiRandom: 100 ms Full Stroke: 240 ms Rotation speed 5100 rpm for QSI 5400 rpm for Mitsumi 24X CAV mode Data Buffer Capacity 128 KB (built-in) Interface Compliant to ATA/ATAPI-6 Applicable disc format QSI: CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2, Form-1 and Mode-2 Form-2, CD-i Ready, Video-CD (MPEG-1), Karaoke CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, i-trax CD, CD-Text, CD-R and CD-RW Mitsumi: CD-DA, CD-ROM (Mode 1 and Mode2) CD-ROM XA (Mode 2 Form 1 and Form2), CD-I (Mode2 Form 1 and Form 2), CD-I Bridge (Photo CD, CD EXTRA), Enhanced CD, CD-RW, CD-R, CD-TEXT Loading mechanism Drawer with soft eject and emergency eject hole Power Requirement Input Voltage +5V[DC]+/-5% DVD-ROM Interface Item 22 Specification Vendor & model name MKE SR-8177 Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Average Sustained: DVD-5: CAV mode Normal Speed (1X) 11.08 Mbits/sec 775~1800 blocks/sec CAV mode 36.67~88.64 Mbits/sec (10.3X to 24X) DVD-9/DVD-R: 1550~3600kBytes/sec (Mode 1) Normal Speed (1X) 11.08 Mbits/sec 1768~4106 kBytes/sec (Mode 2) CAV mode 36.67~88.64 Mbits/sec Chapter 1 DVD-ROM Interface Item Average Full Access time (typ.) Specification Random DVD-5: CAV mode 110 msec typical 150 msec average max Random 120 msec typical 160 msec average max Full Stroke CAV mode 200 msec typical 260 msec average max Full Stroke 270 msec typical 350 msec average max DVD-9: Random 150 msec typical 200 msec average max Full Stroke 340 msec typical 450 msec average max DVD-RAM (2.6G) Random 200 msec typical 300 msec average max Full Stroke 300 msec typical 600 msec average max DVD-RAM (4.7G) Random 180 msec typical 300 msec average max Full Stroke 320 msec typical 700 msec average max Data Buffer Capacity 512 kBytes Interface IDE Applicable disc format DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G), DVD-RAM (2.6G), DVDRAM (4.7G) CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CD-WO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT Loading mechanism Soft eject (with emergency eject hole) Power Requirement Input Voltage +5V[DC]+/-5% Combo Drive Interface Item Vendor & model name Specification KME UJDA750 Performance Specification Chapter 1 23 Combo Drive Interface Item Transfer rate (KB/sec) Specification Read Sustained: DVD-ROM MAX 8X CAV (MAX 10800 KB/sec) CD-ROM MAX 24X CAV (MAX 3600 KB/sec) CD-R 4X, 8X (CLV), Max 16X, MAX 24X (ZCLV) Write: CD-RW 4X (CLV) HS-RW 4X,8X, 10X (CLV) ATAPI Interface: PIO mode 16.6 MB/sec :PIO Mode 4 DMA mode 16.6 MB/sec:Multi word mode 2 Ultra DMA mode 33.3MB/sec: Ultra DMA mode 2 Buffer rate 2MB Access time DVD-ROM 180 ms typ. (1/3 stroke) Start up time less than 15s Stop time less than 6s Acoustic noise less than 50 dBA CD-ROM 130 ms typ. (1/3 stroke) Interface Enhanced IDE (ATAPI) compatible Master/Slave Set by Cable Select (By host) PC compatible PC2001 compatible Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, CD-R, CD-RW, PhotoCD (multiSession), Video CD, CD-Extra(CD+), CD-text DVD: DVD-ROM, DVD-R, DVD-RW (Ver.1.1), DVD-VIDEO, DVD-RAM (2.6GB, 4.7GB) Slope 15 degree (Any direction) Dimensions, Weight 128X129X12.7mm (WXDXH) (except protrusion) 200g+- 10g Eject Soft Eject (with emergency eject hole) DVD Dual Interface Item Vendor & model name Specification Liteon DVD-Dual SDW-431S Disc type for read/write application Applicable Formats CD-DA, CD-TEXT, CD ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Form-2, CD-I Ready, Video-CD (MPEG-1), Karaoke-CD, Photo-CD, Enhance CD, CD extra, I-Trax CD and UDF DVD-ROM, DVD-Video, DVDAudio, DVD-R single/multi border(s) DVD+R single/multi session(s) DVD-RW DVD+RW Applicable Media Type CD-ROM, CD-R and CD-RW DVD-ROM (4.7G/8.54G) single layer on single/double side (read only), DVD-ROM dual layer (PTP/OTP) on single/double side (read only) DVD-R (3.9G, 4.7G for General and Authoring), DVD-RW, DVD+RW (4.7G) DVD+R 24 Chapter 1 DVD Dual Interface Item Specification Disc Diameter 12cm and 8cm Capacity 2048 bytes/sector (DVD) 2048 bytes/block (CD Mode-1 and Mode-2 Form-1) 2336 bytes/block (Mode-2) 2328 bytes/block (Mode-2 Form-2) Operation environment for “write/rewrite” application Host Machine IBM compatible PC (Pentium 166 MHz or above) OS MS-Windows 90/ME/2000/XP/NT 4.0 Memory Min. 128MB required Hard Disk Empty Storage Capacity:100 MB or more Average access time: 20ms or less Disc Diameter 12cm and 8cm Recommended Media CD-R: AMT, CMC, Csita, Delphi, EverMedia, Imation, LeadData(Silver-Sil), Maxell, MCC (Bagdad), Mirage, Mitsui, MoserBaer(India), MPO, NanYa, Plasmon, Prodisc, RAMedia, Ricoh, Ritek(JS, S, Richodye), SAST (ultra green), SKC(Korea), TDK, TY (DX dye) Low Speed CD-RW: CMC, Daxon, Fornet, Gigastorage, Imation, Infodisc, LeadData, MCC, Nanya, Princo, Prodisc, Ricoh, Ritek High Speed CD-RW: AMT, CMC, Infodisc, Nanya, Postech, Prodisc, Ritek, Ricoh, MCC, SKC(Korea) Ultra Speed CD-RW: Daxon, Imation, Infodisc, MCC, Prodisc, Ritek DVD+R: BEALL, CMC, Daxon, Fuji, HP, Maxell, MCC, Memorex, OPTODISC, PRODISC, Ricoh, RICOH, Ritek, SONY, TDK, TYUDE DVD+RW: CMMC, Daxon, Imation, MCC, Philips, Ricoh, Ritek, Sony DVD-R: BeAll, CMMC, DAXON, DVSN Fornex, GSC, Imation, LeadData, Maxell, Mitsubishi, Nanya, Pioneer, Princo, Prodisc, Ritec, Ritek, SKC, Sony, That’s DVD-RW: CMC, Mitsubishi, Princo Ritek Mechanism Pick-up NA: CD: 0.51 Focusing: Astigmatism Tracking: CD: DPP DVD: 0.65 DVD-ROM: DPD DVD+R/RW: DPP Wave length: CD: 785+/- 5 nm DVD: 650+/- 15 nm Output power: Read CD: 1.5 mw max@objective lens DVD: 1.0 mw max Write CD: 65 mw max2@objective lens DVD: 20 mw max Traverse mechanism DC Stepping motor driven Spindle motor DC burshless motor Chapter 1 25 DVD Dual Interface Item Specification Loading mechanism Manual load/DC brushless mortor system Audio Interface Item Specification Audio Controller Cirrus Logic CS4299-XQ (RTL ALC655 which one is correct? Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Digital converter Compatibility Microsoft PC98/PC99, AC97 2.1 Mixed sound source Line-in, CD, Video, AUX Voice channel 8/16 bit, mono/stereo Sampling rate 44.1 KHz Internal microphone Yes Internal speaker / Quantity Yes/2 Supports PnP DMA channel DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ10, IRQ11 Video Interface Item Specification Vendor & Model Name ATI Radeon 9000 IGP Chip voltage Supports ZV (Zoomed Video) port NO Graph interface 4X AGP (Accelerated Graphic Port) Bus Maximum resolution (LCD) 1024 x768 (32bit colors) Maximum resolution (CRT) 1024x768 (32 bit colors) 1280x1024 (32 bit colors) 1600x1200 (32 bit colors) Video Memory Item Specification Fixed or upgradeable Fixed, share the system memory Video memory size 64B(128MB optional) LCD Display Resolution Resolution 26 8 bit (256colors) 16 bits (Hi color) 24 bits (True color) 32 bits (True color) 640x480 Yes Yes Yes Yes 720x480 Yes Yes Yes Yes 800x600 Yes Yes Yes Yes 848x480 Yes Yes Yes Yes 1024x768 Yes Yes Yes Yes Chapter 1 CRT Display Resolutions 8 bit (256colors) Resolution 16 bits (Hi color) 24 bits (True color) 32 bits (True color) 640x480 Yes Yes Yes Yes 720x480 Yes Yes Yes Yes 800x600 Yes Yes Yes Yes 848x480 Yes Yes Yes Yes 1024x768 Yes Yes Yes Yes 1152x864 Yes Yes Yes Yes 1280x1024 Yes Yes Yes Yes 1400x1050 Yes Yes Yes Yes 1600x1200 Yes Yes Yes Yes Parallel Port Item Specification Parallel port controller NS PC87392 Number of parallel port 1 Location Rear side Connector type 25-pin D-type Parallel port function control Enable/Disable by BIOS Setup Supports ECP/EPP Yes (set by BIOS setup) Optional ECP DMA channel (in BIOS Setup) DMA channel 1 and 3 Optional parallel port I/O address (in BIOS Setup) 378, 278 Optional parallel port IRQ (in BIOS Setup) IRQ5, IRQ7 USB Port Item Specification USB Compliancy Level 2.0 OHCI USB 2.0 Number of USB port 4 Location Rear side PCMCIA Port Item PCMCIA controller Specification TZ 1520 Supports card type Type II, Tpye III Number of slots Two type II, one type III Access location Left side Supports ZV (Zoomed Video) port Yes Supports 32 bit CardBus Yes (IRQ17) Chapter 1 27 Keyboard Item Specification Keyboard controller Mitsubishi LPC keyboard controller M38857 Keyboard vendor & model name Darfon/Sunrex Total number of keypads 84-/85- key Windows keys Yes Internal & external keyboard work simultaneously Yes Battery Item Specification Vendor & model name Sanyo/Simplo Battery Type Li-ION Pack capacity 2000mAH per cell Number of battery cell 8 Package configuration 4 serial 2 parallel Output voltage 14.4Vdc (nominal) LCD Item Specification Vendor & model name 14.1” AU 15” Hitachi B141XN04 V2 TX38D85VC1CAB 15” AU B150PG01 SXGA+ 1024(H) x 768(V) 1400(H) x1050(V) 1400(H) x1050(V) Physical Specifications Display resolution(pixel) Active area(mm) 285.7(H) x 214.3(V) 304.1(H) x 228.1(V) 304.5 (H) x228.375(V) Screen Size(inch) 14.1 15.0 15.0 Pixel pitch(mm) 0.279(H)x 0.279(V) 0.297(H)x 0.297(V) 0.2175x 0.2175 Color configuration (Pixel Arrangement) R.G.B. Vertical stripe Overall dimension(mm) 298.5(W)x226.7(H)x5. 317.3(w)x242.1(H)x6. 2/5.5(D) 0(D) Weight(g) 445+/-20 580 550 Surface treatment Hard coating (3H), anti-glare of the front polarizer Not show Not show Power supply(input voltage) 3.6V(max) 3.3V(typ.) 3.6V(max) 3.3V Response time:Rising time/Falling time 20(typ.)40(max)/ 30(typ.)50(max) 15(typ.) 30(typ.)50(max) 30(typ.)50(max) 35(typ.) Contrast ratio 250 200 250 Support colors 262K 262k 262K Typical White Luminance 150 180 150 AC Adapter Item Vendor & model name Specification Liton Input Requirements Maximum input current (A, @90Vac, full load) 28 1.5 A @ 110Vac 1.0 A @ 240Vac Chapter 1 AC Adapter Item Specification Nominal frequency (Hz) 50-60 Frequency variation range (Hz) 47-63 Input voltage range (Vrms) 90-270 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac and 230Vac respectively. Efficiency It should provide an efficiency of 80% minimum, when measured at maximum load under 115Vac. Output Ratings (CV mode) DC output voltage 19V Noise + Ripple 300mVp-pmax (20 MHz bandwidth) Load 0(min) 3.16A(max) Output Ratings (CC mode) DC output voltage 19V +/-1.0V for CV mode Constant current mode 3.6 +/- 0.3A Dynamic Output Characteristics Turn-on delay time 3 sec (@ 115Vac) Hold up time 5ms (@115Vac, Full load) Over Voltage Protection (OVP) 24V Short circuit protection 3.9A max can be protected and output can be shorted without damage Electrostatic discharge (ESD) 15KV (at air discharge) 8KV (at contact discharge) Dielectric Withstand Voltage Primary to secondary 3000Vac Leakage current 0.25 mA max. (@ 254Vac, 60Hz) Regulatory Requirements Safety Requirements: 1.The subject product rated 100-120V 60Hz must be listed under UL 1950 and certified with SCA Standard C22.2 No.950. 2.The subject product rated 200-240V 50Hz must comply with low voltage directive 73/23EEC. EMI Requirements: 1.The subject product rated 100-120V 60Hz must meet the EMI requirements of FCC part 15, Subpart B for Class B Digital Device and get FCC Certification before marketing into USA and Canada. 2.The subject product rated 200-240V 50Hz must meet the EMC Directive 89/ 336/EEC. 3.The subject product rated 100-120V must meet the VCCI-2 EMI requirements. Power Management Power Saving Mode Standby Mode Enter Standby Mode when Phenomenon T T The buzzer beeps The Sleep indicator lights up 1.Standby/Hibernation hot-key is pressed and system is not ready to enter Hibernation mode. 2.System standby/ Hibernation timer expires and system is not ready to enter Hibernation mode. Chapter 1 29 Power Management Power Saving Mode Phenomenon Hibernation Mode T All power shuts off T The display shuts off T Hard disk drive is in standby mode. (spindle turned-off) Enter Hibernation Mode (suspend to HDD) when 1.Hibernation hot-key is pressed and system is ready to enter Hibernation mode 2.System Hibernation timer expires and system is ready to enter Hibernation mode. Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. Hard Disk Standby Mode Hard disk is idle within a specified period of time. Environmental Requirements Item Specification Temperature Operating +5~+35 °C Non-operating -20~+60 °C Humidity Operating 10% to 95% RH, non-condensing without disktte 10% to 80% RH, non-condensing with disktte Non-operating 20% to 80% RH, non-condensing (Unpacked) Non-operating 20% to 90% RH, non-condensing (Storage package) Vibration Operating 5~250Hz 0.5Grms, 15mins per axis Non-operating (unpacked) 1.04 Grms, 2-200Hz 15 mins per axis Non-operating (packed) 1.04 Grms, 2-200Hz 15 mins per axis Mechanical Specification Item Dimensions Specification 322(W) x 294(D) x 39.4~39.9(H)mm Weight 7.2 Ibs for 14.1” TFT LCD model with battery/7.4 Ibs for 15”LCD model with battery I/O Ports Two Type II or one Type III PC CardBus (PCMCIA) slot One IEEE 1394 port One FIR port One RJ-11 modem jack (V.92, 56K) One RJ-45 network jack One DC-in jack One parallel port (ECP/EPP) One S-video port One external monitor port One microphone-in jack (3.5mm mini jack) One headphone jack (3.5mm mini jack) Four USB ports 30 Drive Bays One Material Plastic Chapter 1 Mechanical Specification Item Specification Indicators Power-on, Standby, Battery Status, Media Access, CapsLock and NumLock Switch Power Chapter 1 31 Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility. Chapter 2 32 Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu. T In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. This menu provides you the information of the system. 33 Chapter 2 Information NOTE: The system information is subject to different models. Parameter Floppy Disk Drive Description Shows floppy drive type informaiton. Note: Aspre 1620, Extensa 2700, TravelMate 2500 and Extnesa 2500 series products do not have floppy disk drive; Extensa 2000 and TravelMate 2000 series have floppy disk drive. HDD Model Name This field shows the model name of HDD installed on primary IDE master. HDD Serial Number This field displays the serial number of HDD installed on primary IDE master. ATAPI Model Name This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system. ATAPI Serial Number This field shows the serial number of devices installed on secondary IDE master. Serial Number This field displays the serial number of this unit. UUID Number This will be visible only when an internal LAN device is presenting. UUID=32bytes Chapter 2 34 Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. NOTE: The screen above is for reference only. Actual values may differ. 35 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system. Memory size is fixed to 640MB Extended Memory This field reports the memory size of the extended memory in the system. Extended Memory size=Total memory size-1MB VGA Memory Shows the VGA memory size. VGA Memory size=64/128MB Fast Boot Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Option: Enabled or Disabled Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled. Power on display Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Option: Auto or Both Both: Simultaneously enable both the integrated LCD screen and the system’s external video port (for an external CRT or projector). LCD Auto Dim Determines if the system will automatically dim the LCD brightness in order to save power when AC is not present. Option: Enabled or Disabled The system will support an automatic dimming of the LCD backlight when the AC power is NOT available (running on battery power). PXE Boot from LAN Enables, disables the system boot from LAN (remote server). PXE is the protocal. Option: Enabled or Disabled F12 Boot Menu Enables, disables Boot Menu during POST. Option: Disabled or Enabled NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases. NOTE: If user disables “PXE Boot from LAN” option in BIOS Setup Utility, this item will be disappeared. Chapter 2 36 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. Parameter 37 Description Options Hyper-Threading Technology The function is supported only when the CPU installed is 3.06G or above. The system will automatically hide this selection when detecting the CPU frequency is below 3.06G or the CPU does not support Hyper-Threading Technoloty. Enabled/Disabled Infrared Port Enables, disables or auto detects the infrared port. Disabled/Disabled/Auto Parallel Port Enables, disables or auto detects the parallel port. Enabled/Disabled/Auto Mode Sets the operation mode of the parallel port. ECP, EPP, Output only or Bidirectional Base I/O address Sets the I/O address of the parallel port. 378/278 Interrupt Sets the interrupt request of the parallel port. IRQ7/IRQ5 DMA channel Sets a DMA channel for the printer to operate in ECP mode. This parameter is enabled only if Mode is set to ECP. DMA3/DMA1 Chapter 2 Parameter Legacy USB Support Chapter 2 Description Enables, disables USB interface devices support under DOS mode. Options Option: Disabled or Enabled 38 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. 39 Chapter 2 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access. Set Supervisor Password Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. Primary Harddisk Security This feature is available to user when Supervisor password is set. Password can be written on HDD only when Supervisor password or user password is set and password on HDD is set to enabled. Supervisor Password is written to HDD only when Supervisor password is being set. User password is written to HDD when both passwords are set. When both Supervisor and user password are present, both passwords can unlock the HDD. Disabled or Enabled Password on Boot Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup. Disabled or Enabled NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it. Setting a Password Follow these steps as you set the user or the supervisor password: 1. Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears: 2. Type a password in the “Enter New Password” field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New Password” field. IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. Press e. After setting the password, the computer sets the User Password parameter to “Set”. If desired, you can opt to enable the Password on boot parameter. 5. When you are done, press u to save the changes and exit the BIOS Setup Utility. Chapter 2 40 Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Changing a Password 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. 4. Press e. After setting the password, the computer sets the User Password parameter to “Set”. 5. If desired, you can enable the Password on boot parameter. 6. When you are done, press u to save the changes and exit the BIOS Setup Utility. If the verification is OK, the screen will display as following. The password setting is complete after the user presses u. 41 Chapter 2 If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2 42 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. 43 Chapter 2 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values from CMOS for all SETUP items. Save Changes Save Setup Data to CMOS. BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Chapter 2 44 Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 45 1. Prepare a bootable diskette. 2. Copy the Phlash utilities to the bootable diskette. 3. Then boot the system from the bootable diskette. The Phlash utility has auto-execution function. Chapter 2 Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Flat-bladed screw driver T Phillips screw driver T Tweezers T Plastic Flat-bladed screw driver Hexed Screw Driver NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. T NOTE: This chapter has been revised from previous model (TravelMate 240/250). Please refer to the disassembling procedures instead of the images. Some of the images below contain the parts used in TravelMate 240/250, but not in Extensa 2700. Chapter 3 46 General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 47 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery *2 HDD Module *2 DIMM Cover Modem Cover Hinge Caps G*2 J*2 D*2 HDD HDD Holder Wireless LAN Board Memory Modem Board Middle Cover *2 F*6 RTC Battery Keyboard LCD Module Launch Board J*3 J*5 F*10 D*4 Second Fan *4 Lower Case Assembly Upper Case Assembly J*3 Second Fan Bracket J*2 D*4 Wireless LAN Antenna FDD Module F*1 J*4 ODD Module Thermal Module *1 ODD Support Bracket HDD Bracket CPU Heatsink Plate Touchpad Cover CPU J*7 VGA Thermal Plate Touchpad Button Pad D*2 *4 ODD Bracket ODD Main Board D*2 DC Board Touchpad Scroll Key Touchpad D*4 PCMCIA Slot Touchpad Cable Upper Case *2 Speaker Set Chapter 3 48 LCD Module 4 LCD Cushions E*4 LCD Bezel L*1 Inverter L*4 LCD LCD Panel H*8 for 14.1" H*6 for 15.0" LCD Coaxial Cable LCD Brackets Screw List Item 49 Description A SCW HEX NYL I#R-40/O#4-40 L5.5(34.00015.081) B SCRW MACH PAN NYLOK M2.0*10 NI (86.1A522.100) C SCRW CPU SCREW FORCE 5KGS(86.T30V1.001) D SCREW M2*3 NYLON 1JMCPC420325(86.9A352.3R0) E SCREW M2.5X6(86.9A353.6R0) F SRW M2.5*8L B/ZN NYLOK 700(86.9A353.8R0) G SCREW M3x4(86.9A524.4R0) H SCREW M2X2.0(86.9A552.2R0) I SCREW WAFER NYLOK NI 2ML3(86.9A552.3R0) J SCRW M2*4 WAFER NI(86.9A552.4R0) K SCRW M2.5*3 WAFER NI(86.9A553.3R0) L SCREW M2.5*4L NI(86.9A553.4R0) Chapter 3 Removing the Battery 1. To remove the battery, push the battery release latch. 2. Then slide the battery out from the machine. Chapter 3 50 Removing the Memory Module 51 1. See “Removing the Battery” on page 50. 2. To remove the memory module from the machine, first remove the two screws holding the dimm cover. 3. Remove the dimm cover. 4. Pop up the memory. 5. Then remove the memory. Chapter 3 Removing the Wireless LAN Board and the Modem Board 1. See “Removing the Battery” on page 50. 2. To remove the wireless LAN board, first remove the two screws holding the modem cover. 3. Remove the modem cover from the machine. 4. Disconnect the wireless antennae. 5. Pop out the wireless LAN board. 6. To remove the modem board, first remove the two screws fastening the modem board. 7. Detach the modem board and disconnect the modem cable carefully, then remove the modem board. Chapter 3 52 Removing the Hard Disk Drive Module 1. See “Removing the Battery” on page 50. 2. To remove the hard disk drive, pull the hard disk dirve carefully. 3. Then take the hard disk drive out of the main unit. Disassembling the Hard Disk Drive Module 53 1. See “Removing the Battery” on page 50. 2. See “Removing the Hard Disk Drive Module” on page 53. 3. Remove the two screws that fasten the HDD holder. 4. Detach the hard disk drive from the HDD holder. Chapter 3 Removing the LCD Module Removing the Middle Cover 1. See “Removing the Battery” on page 50. 2. To remove the middle cover, first use a plastic flat screwdriver to remove the right hinge cap. 3. Remove the screw that secures the middle cover. 4. Remove the left hinge cap. 5. Then remove the screw holding the middle cover on the other side. 6. Detach the middle cover from the machine. 7. Disconnect the launch board cable then remove the middle cover off the main unit. . Removing the Launch Board 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. Chapter 3 54 3. Remove the two screws and then detach the launch board from the middle cover. Removing the LCD Module 55 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. Remove the screw that fastens the LCD coaxial cable and disconnect the cable. Then disconnect the LCD inverter cable. 5. Remove the four screws holding the LCD hinge; two on the right and two on the left.Remove the four screws holding the LCD hinge; two on the right and two on the left. 6. Remove the two screws on the bottom; one on the right and the other on the left. 7. Then you can remove the entire LCD module from the main unit. Chapter 3 Chapter 3 56 Disassembling the LCD Module Removing the LCD Bezel 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. Use plastic tweezers to remove the four screw pads, and then remove the four screws that fasten the LCD bezel. 6. Snap off the bezel carefully, and then remove the LCD bezel from the LCD module. Removing the Inverter Board (15” LCD) 57 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. To remove the inverter board, first remove one screw from the inverter board. 7. Disconnect the LCD power cable then disconnect the inverter cable from the inverter board. Chapter 3 NOTE: Please arrange the LCD inverter cable well to the LCD panel as the picture below shows when you reassemble the LCD module. Removing the 15” TFT LCD 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7. To remove the LCD, first remove the four screws that secure the LCD hinges. 8. Then take the LCD out of the LCD panel. Removing the LCD Brackets 1. See “Removing the Battery” on page 50. Chapter 3 58 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7. See “Removing the 15” TFT LCD” on page 58. 8. Remove the four screws holding the right LCD bracket.Then remove the right bracket. 9. Remove the four screws holding the left LCD bracket. Then remove the left bracket.. Removing the LCD Coaxial Cable 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7. See “Removing the 15” TFT LCD” on page 58. 8. Tear off the mylar fastening the LCD coaxial cable, then disconnect the coaxial cable. Removing the LCD Hinges 1. 59 See “Removing the Battery” on page 50. Chapter 3 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Launch Board” on page 54. 4. See “Removing the LCD Module” on page 55. 5. See “Removing the LCD Bezel” on page 57. 6. See “Removing the Inverter Board (15” LCD)” on page 57. 7. See “Removing the 15” TFT LCD” on page 58. 8. Remove the screw holding the right hinge, then remove the right hinge. 9. Remove the screw holding the left hinge, then remove the left hinge. Chapter 3 60 Disassembling the Main Unit Removing the Keyboard 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. To remove the keyboard, carefully pull the keyboard out and upwards as the pticute shows. 4. Use a plastic tweezers or a plastic flat screwdriver to disconnect the keyboard cable from the main board carefully, then remove the keyboard. Removing the RTC Battery 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. Disconnect the RTC battery cable then remove it. Removing the Fan 61 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. Disconnect the fan cable and remove the three screws fastening the fan. Then remove the fan. Chapter 3 Removing the Thermal Module 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Fan” on page 61. 5. Disconnect the fan cable then remove the four screws fastening the thermal module. 6. Then remove the thermal module. Removing the Processor 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the RTC Battery” on page 61. 5. See “Removing the Fan” on page 61. 6. See “Removing the Thermal Module” on page 62. 7. Lift up the CPU socket lever. Then remove the CPU. Remember to press down the lever as the video shows after you remove the CPU. Chapter 3 62 Installing the Processor 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the RTC Battery” on page 61. 5. See “Removing the Fan” on page 61. 6. See “Removing the Thermal Module” on page 62. 7. Lift up the CPU lever, then place the CPU back to the CPU socket. Please remember to press the CPU lever after you put the CPU back to the socket. Removing the Upper Case Assemly 63 1. See “Removing the Keyboard” on page 61. 2. Disconnect the touchpad cable. 3. Remove the 5 screws that secure the upper case to the lower case. Then turn over the main unit and remove the 15 screws holding the lower case to the upper case. Chapter 3 4. Then take the upper case assembly off the main unit. Removing the Touchpad Board 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. To detach the touch pad board, first disconnect the touch pad cable from the touch pad board with a plastic tweezers.Then release the touchpad cover lock on the back as the picture shows. 6. Remove the touchpad cover, the remove the touchpad button pad. Finally remove the touchpad board from the upper case. Removing the Touchpad Cable 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. Chapter 3 64 3. See “Removing the LCD Module” on page 55. 4. See “Removing the Keyboard” on page 61. 5. See “Removing the Upper Case Assemly” on page 63. 6. See “Removing the Touchpad Board” on page 64. 7. Remove the touchpad scroll key then remove the touchpad cable. Removing the VGA Thermal Plate 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Fan” on page 61. 5. See “Removing the Thermal Module” on page 62. 6. Remove the seven screws holding the VGA thermal plate then remove it. Removing the CPU Heatsink Plate 65 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Fan” on page 61. 5. See “Removing the Thermal Module” on page 62. 6. Remove the screw that fastens the CPU heatsink plate then remove it. Chapter 3 Removing the Second Fan Bracket 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the LCD Module” on page 55. 4. See “Removing the RTC Battery” on page 61. 5. See “Removing the Fan” on page 61. 6. See “Removing the Thermal Module” on page 62. 7. Remove the three screws that fasten the second fan bracket then remove the bracket. Removing the ODD Module(1) 1. See “Removing the Battery” on page 50. 2. Remove the screw that fastens the ODD bracket on the bottom. Push the ODD module at the point the red arrow indicates hard.Then remove the ODD module from the lower case. NOTE: If you need to replace the ODD module only, you can remove the ODD module as the steps above. Removing the ODD Module(2) 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. See “Removing the Thermal Module” on page 62. 6. See “Removing the VGA Thermal Plate” on page 65. 7. Push the ODD module outwards then take the ODD out of the support bracket. Remove the screw that fastens the ODD support bracket then remove it. Chapter 3 66 Removing the HDD Bracket 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. Remove the four screws holding the HDD bracket, then remove the HDD bracket. Removing the Main Board 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. See “Removing the Fan” on page 61. 6. See “Removing the Thermal Module” on page 62. 7. See “Removing the VGA Thermal Plate” on page 65. 8. See “Removing the CPU Heatsink Plate” on page 65. 9. See “Removing the Second Fan Bracket” on page 66. 10. See “Removing the ODD Module(2)” on page 66. 11. See “Removing the HDD Bracket” on page 67. 12. Disconnect the launch board cable. Tear off the tape that fastens the speaker set cable. Then disconnect the speaker set cable. 67 Chapter 3 . 13. Remove the two screws holding the main board as the picture shows. Remove another two screws that fasten the main board. Then detach the main board from the lower case carefully. Removing the DC Board 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. See “Removing the Fan” on page 61. 6. See “Removing the Thermal Module” on page 62. 7. See “Removing the VGA Thermal Plate” on page 65. 8. See “Removing the CPU Heatsink Plate” on page 65. 9. See “Removing the Second Fan Bracket” on page 66. 10. See “Removing the ODD Module(2)” on page 66. 11. See “Removing the HDD Bracket” on page 67. 12. See “Removing the Main Board” on page 67. 13. Remove the two screws that fasten the DC board. Then detach the DC board from the lower case. Removing the I/O Port Bracket 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. Chapter 3 68 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. See “Removing the Fan” on page 61. 6. See “Removing the Thermal Module” on page 62. 7. See “Removing the VGA Thermal Plate” on page 65. 8. See “Removing the CPU Heatsink Plate” on page 65. 9. See “Removing the Second Fan Bracket” on page 66. 10. See “Removing the ODD Module(2)” on page 66. 11. See “Removing the HDD Bracket” on page 67. 12. See “Removing the Main Board” on page 67. 13. Remove the four hex screws to detach the I/O port bracket from the main board. Removing the PCMCIA Slot 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. See “Removing the Fan” on page 61. 6. See “Removing the Thermal Module” on page 62. 7. See “Removing the VGA Thermal Plate” on page 65. 8. See “Removing the CPU Heatsink Plate” on page 65. 9. See “Removing the Second Fan Bracket” on page 66. 10. See “Removing the ODD Module(2)” on page 66. 11. See “Removing the HDD Bracket” on page 67. 12. See “Removing the Main Board” on page 67. 13. Remove the four screws that secure the PCMCIA slot, then remove the PCMCIA slot from the lower case. 69 Chapter 3 Removing the Speaker Set 1. See “Removing the Battery” on page 50. 2. See “Removing the Middle Cover” on page 54. 3. See “Removing the Keyboard” on page 61. 4. See “Removing the Upper Case Assemly” on page 63. 5. See “Removing the Fan” on page 61. 6. See “Removing the Thermal Module” on page 62. 7. See “Removing the VGA Thermal Plate” on page 65. 8. See “Removing the CPU Heatsink Plate” on page 65. 9. See “Removing the Second Fan Bracket” on page 66. 10. See “Removing the ODD Module(2)” on page 66. 11. See “Removing the HDD Bracket” on page 67. 12. See “Removing the Main Board” on page 67. 13. See “Removing the DC Board” on page 68. 14. Tear off the tape fastening the speaker set cable. Then remove the four screws that secure the speaker set. Remove the speaker set from the lower case. Chapter 3 70 System Upgrade Procedure Base Unit to Wireless Unit 1. Turn out the two screws fastening the modem cover then open the cover. 2. Connect the wirless antennae. 3. Insert the wireless LAN board to the wireless socket on the main board. 4. Close the modem cover and fasten the cover with the two screws. NOTE: You must connect the wireless antennae before you insert the wireless LAN board to the socket. If you insert the wireless LAN card first, the pressure you press to fasten the wireless antennae may damage the main board. 71 Chapter 3 Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power failure. (The power indicator does not go on or stay on.) “Power System Check” on page 74. POST does not complete. No beep or error codes are indicated. “Power-On Self-Test (POST) Error Message” on page 77 “Undetermined Problems” on page 85 POST detects an error and displayed messages on screen. “Error Message List” on page 78 Other symptoms (i.e. LCD display problems or others). “Power-On Self-Test (POST) Error Message” on page 77 Symptoms cannot be re-created (intermittent problems). Use the customer-reported symptoms and go to “Power-On Self-Test (POST) Error Message” on page 77 “Intermittent Problems” on page 84 “Undetermined Problems” on page 85 Chapter 4 72 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if FDD Test is passed as the program runs to FDD Test. 3. Follow the instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. External CD-ROM Drive Check Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if CD-ROM Test is passed when the program runs to CD-ROM Test. 3. Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported by this computer: T Numeric keypad T External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. 73 Chapter 4 Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list: Chapter 4 T “Check the Power Adapter” on page 75 T “Check the Battery Pack” on page 76 74 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 85. T If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect. 75 3. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. 4. If the operational charge does not work, see “Check the Battery Pack” on page 76. Chapter 4 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure 3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the touchpad cables. 2. Replace the touchpad. 3. Replace the system board. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time. Chapter 4 76 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see “Undetermined Problems” on page 85. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 77 Chapter 4 Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified. <No error code> Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system, no message will show. <No error code> Thermal critical High In this situation BIOS will shut down system, not show message. Error Message List Error Messages Failure Fixed Disk FRU/Action in Sequence Reconnect hard disk drive connector. “Load Default Settings” in BIOS Setup Utility. Hard disk drive System board Stuck Key see “Keyboard or Auxiliary Input Device Check” on page 73. Keyboard error see “Keyboard or Auxiliary Input Device Check” on page 73. Keyboard Controller Failed see “Keyboard or Auxiliary Input Device Check” on page 73. Keyboard locked - Unlock key switch Unlock external keyboard Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn BIOS ROM System board System RAM Failed at offset: nnnn DIMM System board Extended RAM Failed at offset: nnnn DIMM System board System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. System CMOS checksum bad - Default configuration used RTC battery System timer error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Chapter 4 78 Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility. DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See “External Diskette Drive Check” on page 73. Incorrect Drive A type - run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error - Cache disabled System board CPU ID: System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail-Safe Timer NMI Failed DIMM System board Device Address Conflict Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Allocation Error for device Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Failing Bits: nnnn DIMM BIOS ROM System board Fixed Disk n None Invalid System Configuration Data BIOS ROM System board I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board 79 Chapter 4 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 74. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 74. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD inverter ID LCD cable LCD inverter LCD System board No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST. No beep during POST but system runs correctly. Ensure every connector is connected tightly and correctly. System board Speaker System board Chapter 4 80 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work). LCD inverter ID LCD cable LCD inverter LCD System board Unreadable LCD screen Reconnect the LCD connector Missing pels in characters LCD inverter ID Abnormal screen LCD cable Wrong color displayed LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed. LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Action in Sequence Reconnect the inverter board Inverter board System board Power-Related Symptoms Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 74. Battery pack Power adapter Hard drive & battery connection board System board The system doesn’t power-on. Power source (battery pack and power adapter). See “Power System Check” on page 74. Battery pack Power adapter Hard drive & battery connection board System board The system doesn’t power-off. Power source (battery pack and power adapter). See “Power System Check” on page 74. Hold and press the power switch for more than 4 seconds. System board Battery can’t be charged See “Check the Battery Pack” on page 76. Battery pack System board 81 Chapter 4 PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Action in Sequence Audio driver Speaker System board Internal speakers make noise or emit no sound. Speaker System board Power Management-Related Symptoms Symptom / Error The system will not enter hibernation Action in Sequence Keyboard (if control is from the keyboard) Hard disk drive System board The system doesn't enter hibernation mode and four short beeps every minute. See “Hibernation Mode” on page 30. Press Fn+oand see if the computer enters hibernation mode. Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn’t enter standby mode after closing the LCD See “Hibernation Mode” on page 30. LCD cover switch System board The system doesn't resume from hibernation mode. See “Hibernation Mode” on page 30. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See “Hibernation Mode” on page 30. LCD cover switch System board Battery fuel gauge in Windows doesn’t go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board Chapter 4 82 Power Management-Related Symptoms Symptom / Error System hangs intermittently. Action in Sequence Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching Reconnect hard disk/CD-ROM/diskette drives. System board USB does not work correctly System board Print problems. Ensure the “Parallel Port” in the “Onboard Devices Configuration” of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run printer self-test. Printer driver Printer cable Printer System Board Serial or parallel port device problems. Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup Utility is set to Enabled. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. Action in Sequence Reconnect the keyboard cable. Keyboard System board Touchpad does not work. Reconnect touchpad cable. Touchpad board System board Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. Action in Sequence Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 85. 83 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. Chapter 4 84 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 74): 85 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: T System board T LCD assembly Chapter 4 How to Build NAPP Master Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the system, please click [Y]. 5. Select CD to Disk Revocery. Chapter 4 86 6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below. 87 Chapter 4 7. Then insert the System CD to the optical drive. 8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4 88 Disk to Disk Recovery 89 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD will start to preload the system, please click [Y]. Chapter 4 5. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. 6. Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs. Chapter 4 90 After you place the Recovery CD to the optical drive, you will see the display below. 7. 91 Then insert the System CD to the optical drive. Chapter 4 8. You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. Chapter 4 92 93 Chapter 4 Chapter 5 Jumper and Connector Locations Top View 1 3 2 4 5 67 8 9 10 11 12 13 24 25 Chapter 5 23 22 21 19 18 20 17 16 14 15 94 95 1 U12 CPU Socket 14 LIN1 Line-in Port 2 FAN1 Fan Connector 15 LOUT1 Line-out Port 3 SW1 SW1 16 RJ1 RJ45+RJ11 4 TPAD1 Touchpad Cable Connector 17 USB1-4 Four USB Ports 5 HDD1 HDD Connector 18 CRT1 VGA Port 6 KB1 Keyboard Connector 19 LCD1 LCD Coaxial Cable Connector 7 SPK1 Speaker Cable Connector 20 MINI1 Mini PCI Connector 8 IDE1 Optical Drive Connector 21 RTC1 RTC Battery Connector 9 U23 South Bridge 22 U15 North Bridge 10 FDD1 FDD Connector 23 PRT1 Parallel Port 11 CN1 Launch Cable Connector 24 DCIN1 DC-in Port 12 CBUS1,2 PCMCIA Slot 25 CVR1 LCD Lid Switch 13 INV1 LCD Inverter Cable Connector Chapter 5 Bottom View 1 U7 2 RING1 FIR Port Modem Cable Connector 3 MDC1 Modem Card Connector 4 DM1 DIMM Socket 1 5 DM2 DIMM Socket 2 SW1 Settings 1 2 3 4 Password Enable ON X X X Password Disable OFF X X X Bootblock Enable X ON X X Bootblock Disable X OFF X X Adapter 90W X X ON X Adapter 120W X X OFF X Chapter 5 96 97 Chapter 5 Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Extensa 2700. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. Chapter 6 98 Extensa 2700 Exploded Diagram 99 Chapter 6 Picture No. Partname And Description Part Number Adapter ADAPTER 120W 3PIN LITEON PA- AP.T3003.002 1121-02AC REV.A Battery 18 RTC BATTERY 23.T30V1.001 BATTERY MODULE LI-ION 8CELL 2.0 MAH SIMPLO W/ COVER 6M.T30V1.009 BATTERY LI-ION 8CELL 2.0 MAH LI-ION SIMPLO BTP-58A1 BT.T3007.001 BATTERY COVER 42.T30V1.001 DC BOARD 55.T30V1.001 WIRELESS LAN BOARD 802.11B AMBIT T60H656.02 REV.03 54.T30V1.001 CASE/COVER/BRACKET ASSEMBLY Boards Chapter 6 100 Picture No. Partname And Description Part Number LAUNCH BOARD 55.T30V1.002 MODEM BOARD 56K AMBIT T60M283.10 54.09011.542 TOUCHPAD CABLE 50.T30V1.001 COVER SWITCH CABLE 50.T30V1.002 LAUNCH CABLE 50.T30V1.011 MODEM CABLE 50.41T11.002 POWER CORD US (3 pin) 27.01618.051 3 MINI PCI CARD PLATE W/RTC HOLDER 60.T30V1.003 6 HINGE CAP RIGHT 42.T30V1.002 Cables Case/Cover/Bracket Assembly 101 Chapter 6 Picture No. Part Number 8 HINGE CAP LEFT 42.T30V1.003 10 OPTICAL DRIVE SUPPORT BRACKET 33.T30V1.001 15 HDD BRACKET 33.T30V1.002 16 HDD HOLDER 33.T30V1.003 17 LOWER CASE W/ DIMM COVER & MODEM COVER & SPEAKERS 60.T30V1.004 MODEM COVER W/SCREW 42.T30V1.004 DIMM COVER W/SCREW 42.T30V1.005 UPPER CASE W/O COVER SWITCH CABLE & TOUCHPAD MODULE 60.T30V1.001 19 Chapter 6 Partname And Description 102 Picture No. Partname And Description Part Number TOUCHPAD COVER 42.T30V1.006 MIDDLE COVE W/LAUNCH BOARD 60.T30V1.005 WIRELESS ANTENNA RIGHT (BLACK) 50.T30V1.004 WIRELESS ANTENNA LEFT (GRAY) 50.T30V1.005 INTEL CELERON PORTABILITY 2.6 GHZ 128K 400FSB for TM240 KC.NCP01.26G INTEL CELERON PORTABILITY 2.5 GHZ 128K 400FSB for TM240 KC.NCP01.25G INTEL CELERON PORTABILITY 2.4 GHZ 128K 400FSB for TM240 KC.NCP01.24G INTEL CELERON PORTABILITY 2.3 GHZ 128K 400FSB for TM240 KC.NCP01.23G INTEL CELERON PORTABILITY 2.2 GHZ 128K 400FSB for TM240 KC.NCP01.22G INTEL CELERON PORTABILITY 2.0GHZ 128K 400FSB for TM240 KC.NCP01.20G INTEL MOBILE PENTIUM 4 PORTABILITY 3.06GHZ 512K 1.53V for TM250 KC.NP001.306 INTEL MOBILE PENTIUM 4 PORTABILITY 2.8GHZ 512K 1.53V for TM250 KC.NP001.2G8 INTEL MOBILE PENTIUM 4 PORTABILITY 2.66GHZ 512K 1.53V for TM250 KC.NP001.266 INTEL MOBILE PENTIUM 4 PORTABILITY 2.4GHZ 512K 1.53V for TM250 KC.NP001.2G4 Communication Module CPU FDD/Floppy Disk Drive 103 Chapter 6 Picture No. 13 Partname And Description Part Number FDD MODULE 1.44M MCI JU226A033FC 6M.T30V1.003 FDD MODULE 1.44M MITSUMI D353G 4515 6M.T30V1.004 FDD DRIVE 1.44M MCI JU226A033FC KF.T3007.001 FDD DRIVE 1.44M MITSUMI D353G 4515 KF.T3006.001 FDD BRACKET 33.T30V1.005 FDD CABLE 50.T30V1.003 HDD 20GB 2.5" 4200RPM HGST MORAGA IC25N020ATMR04-0 08K0632 KH.02007.002 HDD 20GB/2.5 IN./4200 RPM/IBM CASCADE IC25N020ATCS04-0 07N8325 KH.25202.001 HDD 20GB/2.5 IN./4200RPM/ HITACHI EUCALYPTUS DK23EA KH.32005.002 HDD 20GB 2.5" 4200RPM TOSHIBA NEPTUNEV20 MK2023GAS KH.02004.001 HDD 30GB/2.5 IN./4200RPM/ HITACHI EUCALYPTUS DK23EA/ 30 KH.33005.002 HDD 30GB 2.5" 4200RPM FUJITSU V-40 MHT2030AT KH.03006.002 HDD 30GB 2.5" 4200RPM HGST MORAGA IC25N030ATMR04-0 KH.03007.002 HDD 30GB/2.5 IN./4200RPM/ TOSHIBA NEPTUNE MK3021GAS KH.33004.001 HDD 40GB/2.5 IN./4200RPM/ HITACHI EUCALYPTUS DK23EA40 KH.34005.002 HDD/ Hard Disk Drive Chapter 6 104 Picture No. Partname And Description Part Number HDD 40GB 2.5" 4200RPM HGST MORAGA IC25N040ATMR04-0 08K0633 KH.04007.004 HDD 40GB/2.5” IN./4200RPM/ TOSHIBA NEPTUNE MK4021GAS KH.34004.001 HDD 40GB 2.5" 5400RPM SEAGATE ST94011A KH.04001.004 HDD 40GB 2.5" 4200RPM FUJITSU V-40 MHT2040AT KH.04006.002 HDD 60GB/2.5 IN./4200RPM/ HITACHI EUCALYPTUS DK23EA60 KH.06005.001 HDD 60GB 2.5" 4200RPM HGST MORAGA IC25N060ATMR04-0 08K0634 KH.06007.002 HDD 60GB/2.5 IN./4200RPM/ TOSHIBA NEPTUNE MK6021GAS KH.36004.001 HDD 60GB 2.5" 4200RPM FUJITSU V-40 MHT2060AT KH.06006.002 HDD 80GB 2.5" 4200RPM HGST MORAGA IC25N080ATMR04-0 08K0635 KH.08007.002 CPU FANSINK 34.T30V1.001 VGA HEATSINK PLATE 34.T30V1.002 CPU HEATSINK PLATE 34.T30V1.003 Heatsink 4 Keyboard 105 Chapter 6 Picture No. 2 Partname And Description Part Number KEYBOARD 84KEY DARFON NSK-AC61D US-INT KB.T3007.001 KEYBOARD 84KEY DARFON NSK-AC602 TAIWAN KB.T3007.002 KEYBOARD 85KEY DARFON NSK-AC60S SPANISH KB.T3007.003 KEYBOARD 84KEY DARFON NSK-AC603 THAI KB.T3007.004 KEYBOARD 85KEY DARFON NSK-AC60U UK KB.T3007.006 KEYBOARD 85KEY DARFON NSK-AC60G GERMAN KB.T3007.007 KEYBOARD 85KEY DARFON NSK-AC606 PORTUGUESE KB.T3007.011 KEYBOARD 84KEY DARFON NSK-AC60C CZECH KB.T3007.015 LCD MODULE 14.1" TFT XGA CHIMEI N141X6-L01/08 6M.T30V1.005 LCD MODULE 15" TFT XGA CHIMEI N150X3-L05 6M.T30V1.006 LCD MODULE 15" TFT XGA HITACHI TX38D81VC1CAB 6M.T30V1.007 LCD MODULE 15" TFT XGA AU B150XG01 V.2 6M.T30V1.008 LCD 14.1" TFT XGA AU B141XN04 V2/5AXXX LK.14105.005 LCD 14.1" TFT XGA CHIMEI N141X6-L01/08 LK.1410D.001 LCD 15" TFT XGA CHIMEI N150X3-L05 LK.1500H.001 LCD 15" TFT XGA HITACHI TX38D81VC1CAB LK.15004.004 LCD 15" TFT XGA AU B150XG01 V.2 LK.15005.001 INVERTER BOARD 14"/15" DARFON V0.21071.001 19.T30V1.001 LCD BRACKET RIGHT FOR 14.1" 33.T30V1.006 LCD BRACKET RIGHT FOR 15" 33.T30V1.009 LCD BRACKET LEFT FOR 14.1" 33.T30V1.007 LCD BRACKET LEFT FOR 15" 33.T30V1.008 LCD 7 NS Chapter 6 106 Picture No. NS NS Partname And Description Part Number INVERTER CABLE 50.T30V1.007 LCD COAXIAL CABLE 50.T30V1.008 LCD PANEL W/HINGE & LOGO 60.T30V1.008 LCD BEZEL 14.1" W/ICON LABEL 60.T30V1.006 LCD BEZEL 15" W/ICON LABEL 60.T30V1.007 HINGE PACK 6K.T30V1.001 MAINBOARD W/LAUNCH CABLE & MODEM & MODEM CABLE & PCMCIA SLOT & RTC BATTERY MB.T3001.001 LOGO 31.42S08.001 ICON LABEL 40.T30V1.001 TOUCHPAD SCROLL KEY 42.T30V1.007 Main Board Miscellaneous 107 Chapter 6 Picture No. Partname And Description TOUCHPAD KNOB Part Number 42.T30V1.008 LCD SCREW RUBBER UPPER 47.T30V1.001 LCD SCREW RUBBER LOWER 47.T30V1.002 RUBBER FOOT 47.T30V1.003 LCD BEZEL RUBBER UPPER 47.T30V1.004 NAME PLATE TM250 40.T30V1.003 NAME PLATE TM240 40.T30V1.002 MEMORY SO-DIMM DDR266/ 128MB /INFINEON HYS64D16000GDL-7-B KN.12802.004 MEMORY SO-DIMM DDR266/ 128MB/0.14U /NANYA NT128D64SH4B0GM-75B KN.12803.003 MEMORY DDR266 128MB NANYA NT128D64SH4BBGM-75B KN.12803.007 MEMORY DDR266 128MB MICRON MT4VDDT1664HG265B2 KN.12804.004 MEMORY DDR266 128MB MICRON MT4VDDT1664HG265C2 KN.12804.005 MEMORY SO-DIMM DDR266/ 256MB/0.14U /INFINEON HYS64D32020 GDL-7-B KN.25602.001 MEMORY DDR266 256MB NANYA NT256D64SH8BAGM-75B KN.25603.010 MEMORY SO-DIMM DDR266/ 256MB/0.15U /MICRON MT8VDDT3264HDG-256B3 KN.25604.003 MEMORY SO-DIMM DDR266 256MB MICRON MT8VDDT3264HDG-265C3 KN.25604.004 MEMORY SO-DIMM DDR266/ 512MB/0.14U /INFINEON HYS64D64020GBDL-7-B KN.51202.003 MEMORY DDR333 128MB INFINEON HYS64D16000GDL-6-B KN.12802.006 MEMORY DDR333 256MB INFINEON HYS64D32020GDL-6-B KN.25602.009 MEMORY DDR333 256MB NANYA NT256D64SH8BAGM-6K KN.25603.009 Memory NS Chapter 6 108 Picture No. Partname And Description Part Number MEMORY DDR333 256MB ELPEDIA W30256AAEPI652A KN.25609.002 MEMORY DDR333 256MB MOCRON MT8VDDT3264HDG335C3 KN.25604.009 MEMORY DDR333 512MB INFINEON HYS64D64020GBDL-6B KN.51202.007 CD-ROM MODULE 24X MITSUMI SR244W1 6M.T30V1.001 DVD-ROM MODULE 8X MKE SR8177 6M.T30V1.002 CD-ROM DRIVE 24X W/ BEZEL MITSUMI SR244W1 KD.24X04.002 DVD-ROM DRIVE 8X W/ BEZEL MKE SR-8177 KV.08X02.004 OPTICAL DRIVE BRACKET 33.T30V1.004 PCMCIA SLOT 22.T30V1.001 TOUCHPAD SYNAPTICS TM41P357 56.17001.001 SPEAKER SET 23.T30V1.002 NS SCREW 86.T30V1.001 NS SCREW 86.T30V1.002 Optical Drive PCMCIA slot/PC card slot Pointing Device NS Speaker Screws 109 Chapter 6 Picture Chapter 6 No. Partname And Description Part Number NS SCREW 86.9A352.3R0 NS SCREW 86.9A353.6R0 NS SCREW 86.9A524.4R0 NS SCREW 86.9A552.2R0 NS SCREW 86.9A552.3R0 NS SCREW 86.9A552.4R0 NS SCREW 86.9A553.3R0 NS SCREW 86.9A553.4R0 NS SCREW 34.00015.081 110 111 Chapter 6 Appendix A Model Definition and Configuration Model Name Definition Model Number 2703LMi Appendix A LCD 15.0" XGA CPU DT P4 3.2GHz/ 512K Memory DDR333 2x256MB HDD 60GB CD/DVD 4x DVD-Dual Battery Li-ion Wireless LAN 11g 112 113 Appendix A Appendix B Test Compatible Components This computer’s compatibility is a test plan released by Acer Internal Testing Department. Once the final report is available, this chapter will be revised accordingly. Appendix B 114 Microsoft Windows XP Environment Test Item Processor Specifications Northwood 2.60GHz/.13m/512K L2/400Mhz FSB Northwood 2.80GHz/.13m/512K L2/533Mhz FSB/HT Northwood 3.06GHz/.13m/512K L2/533Mhz FSB/HT Northwood 3.0GHz/.13m/512K L2/800Mhz FSB/HT Northwood 3.20GHz/.13m/512K L2/800Mhz FSB/HT Northwood 3.4Ghz/.13m/512K/800FSB/HT Precott 3 GHz/1MB L2/800 FSB/HT Precott 3.2GHz/1MB L2/800 FSB/HT Precott 3.4GHz/1MB L2/800 FSB/HT Precott 3.6GHz/1MB L2/800 FSB/HT Precott 3.8GHz/1MB L2/800 FSB/HT Mobile Pentium 4 3.06GHz/512K/533 Mhz/HT Mobile Pentium 4 3.20 GHz/512K/533 Mhz/HT Memory 128MB Infineon SO-DIMM HY64D16000GDL-6-B 256MB Infineon SO-DIMM HY64D32000GDL-6-B 256MB Nanya SO-DIMM NT256D64SH8BAGN-6KE 256MB Micron SO-DIMM MT8VDDT3264HDG-35C3 512MB Infineon SO-DIMM HYS64D64020GBDL-6-B 512MB Nanya SO-DIMM NT512D64S8HBAFM-6K LCD 14.1” XGA TFT AU B141XN04 15” XGA TFT AUO B150XG01 LG LP150X08-A5 15” SXGA+ TFT AU B150PG01 V0 Hard Disk Drive 20G HGST Moraga IC25N020ATMR04 f/w:AD4A 20GB Toshiba Neptune MK2023GAP 30GB HGST Moraga IC25N030ATMR04 30GB Toshiba Neptune MK3021GAS 30G Fujitsu V-40 MHT2030AT 30G Seagate N1 ST93015A 40GB IBM HGST Moraga IC25N040ATMR04-0 40GB TOSHIBA Pluto 40G MK4025GAS 40G Fujitsu V40+ MHT2040AT 40G Seagate N1 ST94019A 60G HGST Moraga IC25N060ATMR04-0 60G HGST Fresno DK23FA-60 HT 60G TOSHIBA Neptune MK6021GAS 80G HGST Moraga IC25N080ATMR04 80G Pluto MK8025GAS DVD-ROM Drive 8X CD-ROM Drive 24X MKE SR-8177 Mitsumi SR-224W1 QSI SCR242 DVD/CD-RW Combo KME UJDA750 QSI SBW-242B 115 Extensa 2700 Item DVD-dual Specifications DVD-Dual SDW-042 DVD-Dual SDW-431S DVD-Dual GWA-4040N DVD-Dual DVR K13RA DVD-RW DVD-RW SD-R6112 DVD-Super Multi UJ820 DVD super multi AC Adapter (3 pin) Liteon Adapter 135W ADT 135W 3P 19V 0317A19135 HiPro Adapter 135W Power Cord Battery Li-Ion, 8 cells King Cord SANYO BTP-60A1 SIMPLO BTY PK Panasonic Network Adapters LAN Ethernet/10baseT/100baseT 3Com Etherlink III 3C589D IBM EtherJet CardBus Adapter 10/100 Intel Ether Express Pro/100 Mobile Adapter MBLA3200 Xircom CardBus Ethernet 10/100 32 Bit CBE-10/100BTX Multifunction Card (Combo) 3Com Megahertz 10/100 LAN + 56K Modem PC Card Xircom RealPort CardBus Ethenet 10/100 + Modem 56 LAN Token Ring Wireless LAN Card IBM Token Ring 16/4 Adapter II IBM Wireless LAN Cardbus Adapter Intel Pro-Wireless LAN PC Card Proxim Skyline 802.11a Cardbus PC Card Cisco Aironet 350 series Wireless Lan Card NeWeb Wireless Lan Card 802.11b Modem Adapters Modem (up to 56K) 3Com Megahertz 56K Modem PC Card Xircom Credit Card Modem 56 IBM 56K Double Jack Modem ISDN US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card I/O Peripheral I/O - Display Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD (DVI) I/O - Projector NEC MultiSync MT-1040 I/O - Legacy (Parallel) Printer/ Scanner Canon BJC-600J Epson Stylus Color 740 Parallel Interface HP DeskJet 890C HP DeskJet 880C Parallel Interface HP LaserJet 6MP HP LaserJet 2200 I/O - IR Printer HP LaserJet 6MP use IR HP LaserJet 2200 use IR Appendix B 116 Item I/O - USB Keyboard/Mouse Specifications Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface I/O - Legacy (PS2/Serial) Keyboard/ Mouse IBM 101 key keyboard IBM 109 key keyboard Acer PS2 keyboard Acer KB-101A IBM Numeric Keypad III IBM Numeric Keypad Acer Mouse IBM PS2 Mini Mouse IBM PS2 Mouse Logitech Cordless MouseMan Wheel PS2 interface Logitech Serial Mouse M-M35 Microsoft InteliMouse PS2 interface Microsoft InteliMouse Optical PS2 interface Logitech First Mouse Three Button Serial Mouse I/O - USB (Printer/Scanner) Epson Stylus Color 740 USB interface HP DeskJet 880C USB interface Canon CanonScan D1250 (USB 2.0, JP OS only) HP ScanJet 3300C Color Scanner I/O - USB (Speaker/Joystick)) JS USB Digital Speaker Panasonic USB Speaker EAB-MPC57USB AIWA Multimedia Digital Speaker Microsoft SideWinder Precision Pro Joystick Logitech WingMan RumblePad I/O - USB Camera Intel Easy PC Camera Logitech QuickCam Express Internet Logitech QuickCam Home PC Video Camera Orange Micro USB 2.0 Web Cam I/O - USB Storage Drive Logitech CDRW +DVDROM combo USB interface Iomega USB Zip 250MB I/O-USB Flash Drive IBM 32MB USB Memory key Apacer USB Handy Drive 32MB Apacer USB Handy Drive 256MB I/O - USB Hub Belkin 4 Port USB Hub Eizo I Station USB Hub Elecom USB Hub 4 Port Sanwa USB Hub 4 Port 4 Port Hub USB 2.0 I/O - Access Point (802.11b) Hitachi DC-CN3300 Lucent RG-1000 Lucent WavePoint-II Cisco Aironet 350 Orinoco AP-500 117 I/O Acess Point (802.11a/b) Intel Dual Pro/Wireless 5000 I/O Acess Point (802.11a) Intel Pro/Wireless 5000 Extensa 2700 Item Specifications PCMCIA PCMCIA - ATA IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB Transcend SD Card 32MB Transcend SD Card 256MB Hagiwara sys-com SD Card 256MBT PCMCIA - USB 2.0 Apricorn EZ-USB2.0 Cardbus PC Card DTK USB 2.0 2Port CardBus Host Controller Adaptec USB2CONNECT PCMCIA - 1394 Buffalo 1394 Interface Cardbus IFC-ILCB/DV I-O Data 1394 Interface Cardbus CB1394/DVC Pixela 1394 Cardbus PC Card PIX-PCMC/FW1 PCMCIA-SCSI Adaptec 1408 or B SCSI CB NewMedia Bus Toaster SCSI II PCMCIA - Bluetooth IBM Community Bluetooth PC Card Toshiba Bluetooth PC Card Appendix B 118 119 Extensa 2700 Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides T User's manuals T Training materials T Main manuals T Bios updates T Software utilities T Spare parts lists T Chips T TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: T Detailed information on Acer's International Traveller’s Warranty (ITW) T Returned material authorization procedures T An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us. Appendix C 120 Index A E AC Adapter 28 Environmental Requirements 30 AFLASH Utility 44 Error Symptom-to-Spare Part Index 77 Audio 19 External CD-ROM Drive Check 73 B F Battery 28 Flash Utility 44 BIOS 19 FRU (Field Replaceable Unit) List 98 package 19 ROM size 19 ROM type 19 vendor 19 Version 19 H Hard disk 19, 21 Hard Disk Drive Module Disassembly 53 BIOS Supports protocol 19 Hard Disk Standby Mode 30 BIOS Utility 32 Hardware Specifications and Configurations 19 Basic System Settings 37 Navigating 33 Onboard Device Configuration 40 Startup Configuration 39 System Information 33 System Security 44 HDD 19, 21 Hibernation Mode 30 Hibernation mode hotkey 16 Hot Keys 16 Board Layout Bottom View 5 Top View 4 I brightness hotkeys 16 C Intermittent Problems 84 J Jumper and Connector Locations CardBus 27 Bottom View 96 Top View 95 CD-ROM Interface 22 Chipsets 19 contrast K Keyboard 19, 28 hotkeys 16 Keyboard or Auxiliary Input Device Check 73 Controllers 19 Core logic 19 CPU core voltage 19 I/O voltage 19 package 19 type 19 L L2 cache 19 LCD 28 M D Mechanical Specification 30 Memory Check 74 Disassembly Flowchart 48 Modem 21 display hotkeys 16 Display Standby Mode 30 DVD-ROM Interface 22 Index N Notebook Manager hotkey 16 122 O Video controller 19 Online Support Information 120 P Panel 5, 96 Bottom 10 Parallel Port 27 PC Card 27 PCMCIA 27 Power Management 29 Power System Check 74 Battery Pack 76 Power Adapter 75 R RTC 19 S Second Level Cache 19 speakers hotkey 16 Standby Mode 29 Super I/O 19 System Check Procedures 73 System Diagnostic Diskette 45 System Memory 20 System Utilities 32 System Utility Diskette 45 T Temperature 30 Test Compatible Components 114 Touchpad 19 touchpad hotkey 16 Touchpad Check 76 Troubleshooting 72 U Undetermined Problems 85 USB 27 utility BIOS 32 V Video 26 Resolutions 26, 27 123 Index
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