DCS Compact 7B User manual

DCS Compact 7B User manual
Value without Compromise
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All the Features Your Growing
Every time you and your employees take the time to thumb
through phone directories or fumble around trying to
conference a call, you’re hurting your company’s
efficiency and its bottom line. The DCS Compact’s
features are engineered to work faster and this
positively impacts your bottom line.
Caller ID
Automatically display a caller’s name or number before you answer the call. The DCS Compact also displays
Caller ID on both transferred calls and calls on hold, allowing you to pick-up multiple calls based on the caller’s
identity. The DCS Compact also allows you to use saved Caller ID information to analyze your company’s
telecommunications traffic and ensure maximum productivity.
SVMi-4 Voicemail
With the SVMi-4, the DCS Compact can offer your growing business Auto Attendant and Voicemail features
previously available only to larger businesses. Installed inside the DCS Compact, SVMi-4 offers you not only a
full-featured voicemail system, but also unique efficiency enhancing innovations such as LCD control of the
softkey’s on your keyset to access many of SVMi-4’s unique features.
Conference Calling
The DCS Compact provides five party conference calling. It can display each party in the conference call and
easily allows you the flexibility to add or delete callers as needed.
Speed Dialing
The DCS Compact’s built-in Speed Dialing function is like having a phone book in your keyset. With a file of
1,500 speed dial numbers at your fingertips, the DCS Compact has significantly more memory than any other
system. You can even have your most frequently called numbers available as a “One Touch” button on your
keyset for faster access.
Call Forwarding
If your business is one in which the effective management of large volumes of inbound calls is critical to success,
consider this: The DCS Compact has the capacity to direct traffic flow so smoothly that your callers will never
be turned away unanswered. When the person you are trying to reach is occupied, the system will intelligently
reroute their call to other designated stations or to voicemail.
Business Needs
Samsung DCS Compact
SVMi-4 Voicemail Features
Our large displays make it easy to see what’s going on. Our interactive
keys make day-to-day functions more user-friendly. Bottom line,
our displays and controls help you communicate more efficiently.
Caller ID Compatible
If you suscribe to caller ID, the SVMi-4 is compatible. Just as the Caller ID data appears on the DCS keyset, so
the same information will be saved in your voicemail box for each message you receive. This can be used for
quick voicemail callback.
Keyset Display and Softkey Support
If you have a DCS display keyset, the number of new messages will always be displayed on it.
The display will also echo the options available to the mailbox owner. You will be able to scroll through the
SVMi-4 menus using the keyset display, along with the soft keys below it to respond to the prompts.
Additional Samsung Features That Work for You
Alphabetic Directory
External Number Notification
Callers who do not know an extension number in the system but do know
When you have messages in your mailbox, you may be alerted via cellular
a name may enter the first few letters of the person’s name and be transferred.
phone, home phone or any other phone.
This system may even be used internally when an extension number is not
known.
Individual Mailbox Greeting
Each mailbox has its own associated individual greeting recorded in the
Answering Machine Emulation
mailbox owner’s voice. This may be changed as frequently as desired.
You can monitor calls as they are being left in your voicemail box through
the speaker of your DCS keyset. This functions very much like screening a
Playback Features
call on your home answering machine.
The SVMi-4 has all the features you would expect from a full featured
voicemail including rewind, fast forward and delete.
Automatic After Hours Answering
The main auto attendant greeting for the SVMi-4 changes from the day
Recordable System Prompts
greeting to the night greeting automatically when the phone system changes
The SVMi-4 contains all the spoken prompts to provide an operational
from day to night mode.
system. Some people may want to record their own prompts. This can
easily be done using the built in voice studio.
Call Back
When listening to voicemail messages, you may press one key to automatically
call back the person who left you the message. This call back feature may
be allowed for internal calls and/or external calls. Long distance calls and
specific area codes may be either allowed or denied. For external calls,
Caller ID must be delivered from your local phone company.
Samsung DCS Compact Features & Specifications
System Features
Account Code Entry
• Forced
• Voluntary
All Call Voice Page
Attention Tone
Authorization Codes
• Forced
• Voluntary
Automatic Hold
Background Music
Caller ID*
• Name/Number Display
• Next Call
• Save CID Number
• Store CID Number
• Inquire Park/Hold
• CID Review List
• Investigate
• Abandon Call List (50)
• CID on SMDR
• Number to Name
Translation (250)
Call Forwarding
• All Calls
• Busy
• No Answer
• Forward DND
• Busy/No Answer
• Follow Me
• External
• To Voice Mail
Call Hold
• Exclusive
• System
• Remote
Call Park and Page
Call Pickup
• Directed
• Groups (20)
Call Waiting/Camp-On
Centrex/PBX Use
Chain Dialing
Class of Service
Common Bell Control
Conference
• Add On (5 Party)
• Unsupervised
Computer Telephony
Integration (CTI)*
• TAPI (2.0)
Customer Set Relocation
Data Security
Database Printout
DID/DNIS*†
• Day/Night Routing
• Busy or Camp-On
Option
Direct In Lines
Direct Inward System
Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Releases
(Programmable)
Door Phones
Door Phone Night Ring
E & M Tie Lines
Executive Barge-In (Override)
• Station or Trunk
• With/Without
Warning Tone
Executive/Secretary
Pooling
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Ringing
• Day Ring
• Night Ring
Hot Line
In Group/Out of Group
Incoming Call
Distribution
Incoming/Outgoing
Service
Individual Line Control
Least Cost Routing
Live System Programming
• From Display
Keyset
• With a PC
Meet Me Page and
Answer
Station Features
Add-On Module
Appointment Reminder
Automatic Hold
Automatic Privacy
Background Music
Busy Station Callback
Busy Station Indications (BLF)
Call Forwarding
Call Pickup
Dial by Name
Direct Station Selection (DSS)
Do Not Disturb (Programmable)
Door Lock Release
Exclusive Hold
Group Listening
Headset Operation
Hearing Aid Compatible
Line Queuing With Callback
Line Skipping
Message Waiting Light/Indication
Mute Microphone/Handset
Off-Hook Ringing
Off-Hook Voice Announce
• Standard
• Executive
One Touch Dialing Keys
Speed Dial Numbers (1500)*
• Station List (50 Max)
• System List (500 Max)
Speed Dial by Directory
Station Hunt Groups (30)
• Distributed
• Sequential
• Unconditional
Station Message Detail
Recording (SMDR)
System Alarms
System Directory
Toll Restriction
• By Day or Night
• By Line or Station
• Eight Dialing Classes
• Special Code Table
Tool Restriction Override
Tone or Pulse Dialing
Transfer
• Screened/Unscreened
• To Voice Mail
• With Camp-On
Trunk Groups (11)
Universal Answer
Voice Mail Integration
Walking Class of Service
* Requires optional
hardware and/or
software. Ask your
dealer for details.
† Use E&M trunks.
** Not available on
7 button model.
SVMi-4 Features
One Time Do Not Disturb
On-Hook Dialing
Programmable Keys
Programmed Station Messages
Protection From Barge-In
Pullout Directory Tray
Pulse to Tone Switchover
Redial
• Auto Retry
• Last Number
• Save Number
Remote Hold
Ring Modes
• Auto Answer
• Ring—Eight Tone Choices
• Voice Announce
Ringing Line Preference
Speakerphone**
Station Lock
Tri-Colored Lights
Volume Settings (6)
Wall-Mountable Keysets
** Not available on
7 button model.
System Specifications
Circuit Type
Maximum Number
Stations............................................................................................32
Keysets and AOMs.....................................................................................30
Computer Telephony Modules........................................................................20
Single Line Telephones.................................................................................22
Lines.................................................................................................10
CO/Centrex/PBX Lines...........................................................................................10
E&M Tie Lines.................................................................................................6
DCSC-SF 01 3/01
Memory Protection
Message Waiting
Microphone On/Off per
Station**
Music on Hold—Flexible
Night Service
• Automatic
• Manual
Off Premises
Extensions—(OPX)
Operator Group
Overflow
• Operator
• Station Group
Paging
• Internal Zones (4)
• External Zones (4)
• All Internal
• All External
• Page All
Power Failure Transfer
Primeline Selection
Private Lines
Programmable Line
Privacy
Programmable Timers
Recalls
Remote Programming—PC
Ring Over Page
Single Line Connections
System Features
Caller ID Compatible
Expandable
Fax Detection
Keyset Display and Soft Key Support
MOH Supply
Proprietary Design
Recordable System Prompts
Synchronized Clock
Auto Attendant Features
Alphabetic Directory
Audiotext
Auto Attendant Routing
Automatic After Hours
Camp On Support
Direct to Mailbox
Holidays and Special Events
Incoming Call Overflow
Interruptible Voice Prompts
Multiple Call Handling
Operator Access
Single Digit Dialing
Administration Features
Activity Display
Administrator’s Mailbox
Automatic Setup
Back Up And Restore
Default Operation
Password Security
Programming - On Site Or Remote
Subscriber Database
Voice Prompted Programming
Voice Studio
w w w . s a m s u n g u s a . c o m
Voice Mail Features
Answer Machine Emulation
Auto Log In
Auto Forward
Broadcast
Call Back
Call Forward to Voice Mail
Date and Time Stamp
External Number Notification
External Pager Notification
Individual Mailbox Greeting
Individual Mailbox Name
Individual Mailbox Password
Message Counter
Message Delete
Message Fast Forward
Message Forward With Append
Message Pause
Message Play Order
Message Replay
Message Reply
Message Retrieve
Message Rewind
Message Save
Message Send
Message Scan
Message Skip
Message Undelete
Message Waiting Light Indication
New/Old Selection
One Touch Access
Personal Mailbox Administration
Personal Greetings
Quick Memo/Direct Messaging
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