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Dell 1907FP Flat Panel Color Monitor User's Guide

Dell™ 1907FP Flat Panel Color Monitor User's Guide

About Your Monitor

Front View

Back View

Side View

Bottom View

Monitor Specifications

Caring for your Monitor

Using Your Adjustable Monitor Stand

Attaching the Stand

Organizing Your Cables

Using the Tilt, Swivel, and Vertical Extension

Removing the Stand

Setting Up Your Monitor

Connecting Your Monitor

Using the Front Panel

Using the OSD

Setting the Optimal Resolution

Using the Dell Soundbar (Optional)

Rotating Your Monitor

Changing the Rotation of Your Monitor

Rotating Your Operating System

Solving Problems

Troubleshooting Your Monitor

General Problems

Product Specific Problems

USB Problems

Troubleshooting Your Soundbar

Appendix

FCC Identification Information

Safety Information

Contacting Dell

Your Monitor Setup Guide

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice.

© 2006 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and

Dell OpenManage are trademarks of Dell Inc; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered trademark of the U.S.

Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.

Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model 1907FP

February 2006 Rev. A01

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About Your Monitor: Dell 1907FP For Dell Flat Panel Color Monitor User's Guide

Back to Contents Page

About Your Monitor

Dell™ 1907FP Flat Panel Color Monitor User's Guide

Front View

Back View

Bottom View

Side View

Monitor Specifications

Caring for your Monitor

Front View

1. Input select

2. OSD menu / select button

3. Down button

4. Up button

5. Power button (with power light indicator)

Back View

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About Your Monitor: Dell 1907FP For Dell Flat Panel Color Monitor User's Guide

1 VESA mounting holes (100mm) (Behind attached base plate)

2 Barcode serial number label

3 Security lock slot

4 Dell Soundbar mounting brackets

5 Regulatory rating label

6 Stand removal button

7 Cable holder

8 Lock down/release button

Use to mount the monitor.

Refer to this label if you need to contact Dell for technical support.

Use a security lock with the slot to help secure your monitor.

Attach the optional Dell Soundbar.

List the regulatory approvals.

Press to release the stand

Help organize cables by placing them in the holder.

Push the monitor down, press the button to unlock the monitor, and then lift the monitor to the desired height.

Bottom View

1 Power connector

2 Dell Soundbar power connector

6 USB connector

Insert the power cable.

Connect the power cord for the Soundbar (optional).

3 DVI connector Connect your computer DVI cable.

4 VGA connector

Connect your computer VGA cable.

5 USB upstream connector

Connect the USB cable that came with your monitor to the monitor and the computer.

Once this cable is connected you can use the USB connectors on the side and bottom of the monitor.

Connect your USB devices.

NOTE: You can use this connector only after you connect the USB cable to the computer and the USB upstream connector on the monitor.

Side View

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USB connectors (downstream)

About Your Monitor: Dell 1907FP For Dell Flat Panel Color Monitor User's Guide

Left side Right side

Monitor Specifications

Power Management Modes

If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as 'Power Save Mode'*. If input from keyboard, mouse, or other input devices is detected by the computer, the monitor automatically 'wakes up'. The following table shows the power consumption and signaling of this automatic power saving feature:

VESA Modes Horizontal Sync Vertical Sync Video

Normal operation (with Dell Soundbar and USB active) Active Active Active

Normal operation Active Active Active

Power Indicator Power Consumption

Green 75 W (maximum)

Green 32 W (typical)

Active-off mode

Switch off

Inactive

-

Inactive

-

Blanked Amber

Off

Less than 2 W

Less than 1 W

NOTE: The OSD only functions in the 'normal operation' mode. One of the following messages appears when the “menu” or “plus” buttons are pressed when in Active-off mode.

1. Analog Input

In Power Save Mode

Press Computer Power Button or Any Key on Keyboard or Move Mouse or

Activate the computer and 'wake up' the monitor to gain access to the

OSD .

2. Digital Input

In Power Save Mode

Press Computer Power Button or Any Key on Keyboard or Move Mouse

This monitor is ENERGY STAR®-compliant as well as TCO '99 / TCO '03 power management compatible.

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.

Pin Assignments

15-pin D-Sub connector

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About Your Monitor: Dell 1907FP For Dell Flat Panel Color Monitor User's Guide

11

12

13

14

7

8

9

10

15

4

5

6

2

3

Pin Number Monitor Side of the 15-pin Side Signal Cable

1 Video-Red

Video-Green

Video-Blue

GND

Self-test

GND-R

GND-G

GND-B

DDC +5V

GND-sync

GND

DDC data

H-sync

V-sync

DDC clock

24-pin Digital-only DVI Connector

Note: Pin 1 is at the top right.

6

7

4

5

8

2

3

Pin Signal Assignment

1 T.M.D.S. Data 2-

T.M.D.S. Data 2+

Pin Signal Assignment

9 T.M.D.S. Data 1-

10 T.M.D.S. Data 1+

Pin Signal Assignment

17 T.M.D.S. Data 0-

18 T.M.D.S. Data 0+

T.M.D.S. Data 2 Shield 11 T.M.D.S. Data 1 Shield 19 T.M.D.S. Data 0 Shield

No Pin

No Pin

DDC Clock

DDC Data

No Connect

12 No Pin

13 No Pin

14 +5V Power

15 Ground (for +5V)

16 Hot Plug Detect

20 No Pin

21 No Pin

22 T.M.D.S. Clock Shield

23 T.M.D.S. Clock +

24 T.M.D.S. Clock -

Universal Serial Bus (USB) Interface

This monitor supports High-Speed Certified USB 2.0 interface.

Data Rate Power Consumption

High speed 480 Mbps 2.5W (Max., each port)

Full speed 12 Mbps 2.5W (Max., each port)

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About Your Monitor: Dell 1907FP For Dell Flat Panel Color Monitor User's Guide

USB ports:

1 upstream - rear

4 downstream - 2 on rear; 2 on left side

NOTE: USB 2.0 capability requires 2.0-capable computer.

NOTE: The USB interface of the monitor works ONLY when monitor is powered ON (or in Power Save Mode). Switching your monitor OFF and then ON would re-enumerate its USB interface; attached peripherals may take a few seconds to resume normal functionality.

Plug and Play Capability

You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data

(EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. If desired, you can select different settings, but in most cases monitor installation is automatic.

General

Model number 1907FP

Flat Panel

Screen type

Screen dimensions

Preset display area:

Horizontal

Vertical

Pixel pitch

Viewing angle

Luminance output

Contrast ratio

Faceplate coating

Backlight

Response Time

Active matrix - TFT LCD

19 inches (19-inch viewable image size)

376 mm (14.8 inches)

301 mm (11.9 inches)

0.294 mm

130° (vertical) typ, 140° (horizontal) typ

300 CD/m ²(typ)

7 00 to 1 (typ)

Antiglare with hard-coating 3H

CCFL (4) edgelight system

8ms typical

Resolution

Horizontal scan range

Vertical scan range

Optimal preset resolution

Highest preset resolution

30 kHz to 81 kHz (automatic)

56 Hz to 76 Hz (automatic)

1280 x 1024 at 60 Hz

1280 x 1024 at 75 Hz

Preset Display Modes

Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz)

VESA, 720 x 400

VESA, 640 x 480

VESA, 640 x 480

VESA, 800 x 600

VESA, 800 x 600

VESA, 1024 x 768

VESA, 1024 x 768

VESA, 1152 x 864

31.5

31.5

37.5

37.9

46.9

48.4

60.0

67.5

70.0

60.0

75.0

60.3

75.0

60.0

75.0

75.0

Pixel Clock

(MHz)

28.3

25.2

31.5

49.5

49.5

65.0

78.8

108

Sync Polarity

(Horizontal/Vertical)

-/+

-/-

-/-

+/+

+/+

-/-

+/+

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VESA, 1280 x 1024

VESA, 1280 x 1024

64.0

80.0

Electrical

Video input signals

Synchronization input signals

AC input voltage / frequency / current

Inrush current

Analog RGB, 0.7 Volts +/-5%, positive polarity at 75 ohm input impedance

Digital DVI-D TMDS, 600mV for each differential line, positive polarity at 50 ohm input impedance

Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC on green)

100 to 240 VAC / 50 or 60 Hz + 3 Hz / 2.0A (Max.)

120V:42A (Max.)

240V:80A (Max.)

Physical Characteristics

Connector type

Signal cable type

Dimensions (with stand):

Height (Compressed)

Height (Extended)

Width

Depth

Dimensions: (without stand)

Height

Width

Depth

Stand dimensions:

Height (Compressed)

Height (Extended)

Width

Depth

Weight with packaging

Weight with stand assembly and cables

Weight without stand assembly

(For wall mount or VESA mount considerations - no cables)

Weight of stand assembly

15-pin D-subminiature, blue connector; DVI-D, white connector

Digital: Detachable, DVI-D, Solid pins, shipped detached from the monitor

Analog: Detachable, D-Sub, 15pins, shipped attached to the monitor

14.11 inches (358.33 mm)

19.23 inches (488.56 mm)

16.15 inches (410.10 mm)

7.16 inches (181.90 mm)

13.31 inches (338.04 mm)

16.15 inches (410.10 mm)

2.60 inches (66.00 mm)

13.57 inches (344.70 mm)

15.30 inches (388.60 mm)

13.27 inches (337.00 mm)

7.16 inches (181.90 mm)

18.96 lbs (8.6 kg)

15.6 lbs (7.1 kg)

11.02 lbs (5.0 kg)

3.53 lbs (1.60 kg)

60.0

75.0

135.0

135.0

+/+

+/+

Environmental

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Temperature:

Operating

Nonoperating

Humidity:

Operating

Nonoperating

Altitude:

Operating

Nonoperating

Thermal dissipation

5° to 35°C (41° to 95°F)

Storage: -20° to 60°C (-4° to 140°F)

Shipping: -20° to 60°C(-4° to 140°F)

10% to 80% (noncondensing)

Storage: 5% to 90% (noncondensing)

Shipping: 5% to 90%(noncondensing)

3,657.6m (12,000 ft) max

12,192 m (40,000 ft) max

256.08 BTU/hour (maximum)

119.5 BTU/hour (typical)

Caring for your Monitor

CAUTION: Read and follow the

safety instructions

before cleaning the monitor.

CAUTION: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet.

To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.

Use a lightly-dampened, warm cloth to clean the plastics. Avoid using detergent of any kind as some detergents leave a milky film on the plastics.

If you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.

Handle your monitor with care as darker-colored plastics may scratch and show white scuff marks more than lighter-colored monitor.

To help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.

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Using Your Adjustable Monitor Stand: Dell 1907FP Flat Panel Color Monitor User's Guide

Back to Contents Page

Using Your Adjustable Monitor Stand

Dell™ 1907FP Flat Panel Color Monitor User's Guide

Attaching the Stand

Organizing Your Cables

Using the Tilt, Swivel, and Vertical Extension

Removing the Stand

Attaching the Stand

NOTE: The stand is detached and extended when the monitor is shipped from the factory.

1. Fit the groove on the monitor to the two tabs on the stand.

2. Lower the monitor until it locks in to place on the stand.

Organizing Your Cables

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Using Your Adjustable Monitor Stand: Dell 1907FP Flat Panel Color Monitor User's Guide

After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor

for cable attachment,) use the cable holder to neatly organize all cables as shown above.

Using the Tilt, Swivel, and Vertical Extension

Adjusting Your Monitor Using Tilt, Swivel, and Vertical Extension. You can adjust your monitor to best fit your viewing needs.

You can adjust the stand vertically, up to 5.12 inches (130mm) using the stand lock/release button. You can adjust the monitor to the desired position by sliding the monitor up and down the Stand. .

NOTE: Before you move the monitor to a new location, lock the stand by lowering monitor until in clicks in to place.

Removing the Stand

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Using Your Adjustable Monitor Stand: Dell 1907FP Flat Panel Color Monitor User's Guide

NOTICE: After placing the monitor panel on soft cloth or cushion, complete the following steps to remove the stand.

1. Rotate the stand to allow access to the stand release button.

2. Press the Stand release button and lift up the Stand and away from the monitor .

Back to Contents Page

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Setting Up Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide

Back to Contents Page

Setting Up Your Monitor

Dell™ 1907FP Flat Panel Color Monitor User's Guide

Connecting Your Monitor

Using the Front Panel

Using the OSD Menu

Setting the Optimal Resolution

Using the Dell Soundbar (Optional)

Connecting Your Monitor

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions .

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Setting Up Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide

1. Turn off your computer and disconnect the power cable.

2. Connect either the white DVI or blue VGA cables to the connectors on the computer and the monitor.

4. Connect any USB devices.

5. Connect the power cables

Using the Front Panel

Use the buttons on the front of the monitor to adjust the image settings.

Use the Input Select button to select between two different video signals that may be connected to your monitor.

NOTE: The floating 'Dell Self-test Feature Check' dialog appears on a black background if the monitor cannot sense a video signal. Depending upon the selected input, one of the dialogs shown below will file:///T|/htdocs/monitors/1907FP/en/setup.htm[8/2/2012 8:06:43 PM]

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Input select scroll continually.

or

The Menu button is used to open and exit the on-screen display (OSD), and exit from menus and sub-menus. See

Using the OSD Menu

.

OSD menu / select

Use these buttons to adjust (decrease/increase ranges) items in the OSD menu.

Down (-) and Up (+)

Power Button and Indicator

Use the power button to turn the monitor on and off.

The green light indicates the monitor is on, and fully functional. An amber light indicates power save mode.

Using the OSD Menu

NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear.

1. Push the MENU button to open the OSD menu and display the main menu.

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Setting Up Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide or

NOTE: Positioning and Image Settings are only available when you are using the analog (VGA) connector.

2. Push the - and + buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table below for a complete list of all the options available for the monitor.

3. Push the MENU button once to activate the highlighted option.

4. Push - and + button to select the desired parameter.

5. Push MENU to enter the slide bar and then use the - and + buttons, according to the indicators on the menu, to make your changes.

6. Push the MENU button once to return to the main menu to select another option or push the MENU button two or three times to exit from the OSD menu.

Icon Menu and

Submenus

Exit

Description

Select to exit the Main menu.

Brightness/

Contrast

Brightness adjusts the luminance of the backlight.

Adjust Brightness first, then adjust Contrast only if further adjustment is necessary.

Push the + button to increase luminance and push the - button to decrease luminance (min 0 ~ max 100).

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Setting Up Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide

Contrast adjusts the degree of difference between darkness and lightness on the monitor screen.

Push the + button to increase the contrast and push the - button to decrease the contrast (min 0 ~ max 100).

NOTE: When using DVI source, the contrast adjustment is not available.

Positioning:

Horizontal

Vertical

Positioning moves the viewing area around on the monitor screen.

When making changes to either the Horizontal or Vertical settings, no changes occur to the size of the viewing area. The image shifts in response to your selection.

Minimum is 0 (-) and maximum is 100 (+).

NOTE: When using DVI source, the Positioning option is not available.

Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with your particular setup.

Select to activate automatic setup and adjustment. The following dialog appears on a black screen as the monitor self-adjusts to the current input:

Auto Adjust In Progress

Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your file:///T|/htdocs/monitors/1907FP/en/setup.htm[8/2/2012 8:06:43 PM]

Setting Up Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.

In most cases, Auto Adjust produces the best image for your configuration.

Image settings:

Pixel Clock

(Coarse)

Phase (Fine)

The Phase and Pixel Clock adjustments allow you to more closely adjust your monitor to your preference. These settings are accessed through the main OSD menu, by selecting Image Settings.

Use the - and + buttons to make adjustments. (Minimum: 0 ~ Maximum: 100)

If satisfactory results are not obtained using the Phase adjustment, use Pixel Clock (Coarse) and then use Phase (fine), again.

NOTE: This function may change the width of the display image. Use the Horizontal function of the Position menu to center the display image on the screen.

NOTE: When using DVI source, the Image Settings option is not available.

Color

Settings

Color Settings adjusts the color temperature, color hue, and saturation.

The color hue is most noticeable in areas of white.

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Setting Up Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide

Blue Preset

Red Preset

Normal

Preset

User Preset

Blue Preset is selected to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets, programming, text editors, etc.).

Red Preset is selected to obtain a redder tint. This color setting is typically used for color-intensive applications (photograph image editing, multimedia, movies, etc.).

Normal Preset is selected to obtain the default (factory) color settings.

This setting is also the “sRGB” standard default color space.

User Preset: Use the plus and minus buttons to increase or decrease each of the three colors (R, G, B) independently, in single digit increments, from 0 to 100.

OSD

Settings:

Horizontal

Position

Vertical

Position

OSD Hold

Time

OSD Lock

Adjust the settings for the OSD, including the location, the amount of time the menu remains on-screen, and the rotation of the OSD.

Position of the OSD:

To adjust the horizontal position of the OSD, use the - and + buttons, and move OSD to the left and right.

To adjust the vertical position of the OSD, use the - and + buttons, and move OSD down and up.

OSD Hold Time:

The OSD stays active for as long as it is in use. Adjusting the hold time, sets the length of time the OSD remains active after the last time you pressed a button. Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.

OSD Lock:

Controls user access to adjustments. When Yes (+) is selected, no user adjustments are allowed. All buttons are locked except the menu button.

NOTE: When the OSD is locked, pressing the menu button takes the user directly to the OSD settings menu, with

OSD Lock selected. Select No (-) to unlock and allow user access to all applicable settings.

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NOTE: You can also lock or unlock the OSD by pushing and holding the Menu button for 15 seconds.

Language Select to have the OSD display in one of five languages (English, French, Spanish, German, or Japanese).

NOTE: The change only affects the OSD. It has no effect on any software running on the computer.

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Setting Up Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide

Audio

(optional)

You can select to have the audio on or off when the monitor is in power saving mode.

Yes — enables audio

No — disables audio (default)

Factory

Reset:

NOTE: When the Dell Soundbar is not properly connected to the monitor, the audio menu is not available.

Reset the OSD menu options to the factory preset values.

Exit — Select to exit out of Reset to Factory Settings menu without resetting any OSD options.

Position Settings Only — Change the settings for Image Position back to original factory settings.

Color Settings Only — Change the Red, Green, and Blue settings back to their original factory settings and set the default setting for Normal Preset.

All Settings — Change all the user-adjustable settings including color, position, brightness, contrast and OSD hold time to the factory defaults. The language of the OSD does not change.

DDC/CI: — Enable the DDC/CI control function.

DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via software on your PC.

Default is "Enable". You can disable this feature by selecting "Disable".

For best user experience and optimum performance of your monitor, keep this feature enabled.

NOTE: If user select "Disable", display Warning message box as below. Select "Yes" disable

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OSD Warning Messages

One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization.

1. Analog Input

Cannot Display This Video Mode

Optimum Resolution 1280 x1024 60Hz

or

2.Digital Input

Cannot Display This Video Mode

Optimum Resolution 1280 x1024 60Hz

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See

Specifications

for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1280 X 1024 @ 60Hz.

NOTE: The floating Dell Self-test Feature Check dialog appears on-screen if the monitor cannot sense a video signal.

or

Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer.

See Solving Problems

for more information.

Setting the Optimal Resolution

1. Right-click on the desktop and select Properties.

2. Select the Settings tab.

3. Set the screen resolution to 1280 x 1024.

4. Click OK.

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Setting Up Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide

If you do not see 1280 x 1024 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures.

If you have a Dell desktop or portable computer:

Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):

Go to the support site for your computer and download the latest graphic drivers.

Go to your graphics card website and download the latest graphic drivers.

Using the Dell Soundbar (Optional)

The Dell Sound Bar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Sound Bar has a rotary volume and on/off control to adjust the overall system level, a blue LED for power indication, and two audio headset jacks.

1. Power/volume control

2. Power indicator

3. Headphone connectors

Soundbar Attachment to the Monitor

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Setting Up Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide

1.

Working from the rear of the monitor, attach the Sound Bar aligning the two slots with the two tabs along the bottom rear of the monitor.

2.

Slide the Sound Bar to the left until it snaps into place.

3.

Plug in the power cord from the Soundbar in to the connector on the back of the monitor.

4.

Insert the lime-green mini stereo plug from the rear of the Sound Bar into the computer's audio output jack.

NOTE: Sound Bar Power Connector - 12V DC output is for optional Dell Sound Bar only.

NOTICE: Do not use with any device other than Dell Sound Bar.

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Rotating Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide

Back to Contents Page

Rotating Your Monitor

Dell™ 1907FP Flat Panel Color Monitor User's Guide

Changing the Rotation of Your Monitor

Rotating Your Operating System

Changing the Rotation of Your Monitor

Before you rotate the monitor, your monitor should either be vertically extended (

Vertical Extension

) or titled (

Tilt ) to avoid

hitting the bottom edge of the monitor.

Rotating Your Operating System

After you have rotated your monitor, you need to complete the procedure below to rotate your operating system.

NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating your operating system.

1. Right-click on the desktop and click Properties.

2. Select the Settings tab and click Advanced.

3. If you have ATI, select the Rotation tab and set the preferred rotation.

If you have nVidia, click the nVidia tab, in the left-hand column select NVRotate, and then select the preferred rotation.

If you have Intel, select the Intel graphics tab, click Graphic Properties, select the Rotation tab, and then set the file:///T|/htdocs/monitors/1907FP/en/rotating.htm[8/2/2012 8:06:49 PM]

Rotating Your Monitor: Dell 1907FP Flat Panel Color Monitor User's Guide preferred rotation.

NOTE: If you do not see the rotation option or it is not working correctly, go to support.dell.com and download the latest driver for your graphics card.

Back to Contents Page

file:///T|/htdocs/monitors/1907FP/en/rotating.htm[8/2/2012 8:06:49 PM]

Solving Problems: Dell 1907FP Flat Panel Color Monitor User's Guide

Back to Contents Page

Solving Problems

Dell™ 1907FP Flat Panel Color Monitor User's Guide

Troubleshooting Your Monitor

General Problems

Product Specific Problems

USB Problems

Troubleshooting Your Soundbar

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions

.

Troubleshooting Your Monitor

Self-Test Feature Check (STFC)

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1. Turn off both your computer and monitor.

2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog(blue connector) cables from the back of computer.

3. Turn on the monitor.

The floating 'Dell Self-test Feature Check' dialog box should appear on-screen on a black background if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

This box also appears during normal system operation if the video cable becomes disconnected or damaged.

4. Turn off your monitor and reconnect the video cable, then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.

OSD Warning Messages

One of the following warning messages may appear on the screen indicating that the monitor is out of synchronization.

1. Analog Input

or

2.Digital Input file:///T|/htdocs/monitors/1907FP/en/solve.htm[8/2/2012 8:06:51 PM]

Solving Problems: Dell 1907FP Flat Panel Color Monitor User's Guide

Cannot Display This Video Mode

Optimum Resolution 1280 x1024 60Hz

Cannot Display This Video Mode

Optimum Resolution 1280 x1024 60Hz

This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See

Monitor Specifications

for the Horizontal and Vertical frequency ranges addressable by this monitor.

Recommended mode is 1280 X 1024 @ 60Hz.

Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer or that the monitor is in a power save mode.

General Problems

The following table contains general information about common monitor problems you might encounter.

COMMON

SYMPTOMS

No Video/Power

LED off

PROBLEM DESCRIPTION

No picture, monitor is dead

POSSIBLE SOLUTIONS

No Video/Power

LED on

No picture or no brightness

Check connection integrity at the both ends of the video cable, verify that the monitor and computer are plugged into a working electrical outlet, and that you have pressed the power button.

Press the input select button in the front of the monitor and ensure the correct input source is selected.

Increase brightness & contrast controls.

Perform monitor self-test feature check.

Check for bent or broken pins on the end of the video cable.

Reboot your computer and monitor.

Poor Focus Picture is fuzzy, blurry, or ghosting

Shaky/Jittery

Video

Missing Pixels

Wavy picture or fine movement

LCD screen has spots

Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Eliminate video extension cables.

Perform monitor reset.

Lower video resolution or increase font size.

Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Perform monitor reset.

Check environmental factors.

Relocate and test in another room.

Cycle power on-off

These are pixels that are permanently off and this is a natural defect that occurs in LCD technology.

Brightness

Problems

Picture too dim or too bright

Geometric

Distortion

Horizontal/Vertical

Lines

Screen has one or more lines

Sync Problems

Screen not centered correctly

Screen is scrambled or appears torn

Perform monitor reset.

Push Auto Adjust button.

Adjust brightness & contrast controls.

Perform monitor reset on "Position Settings Only".

Push Auto Adjust button.

Adjust the centering controls.

Ensure monitor is in proper video mode.

Perform monitor reset.

Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Perform monitor self-test feature check and determine if these lines are also in self-test mode.

Check for bent or broken pins.

Perform monitor reset.

Push Auto Adjust button.

Adjust Phase and Clock controls via OSD.

Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.

file:///T|/htdocs/monitors/1907FP/en/solve.htm[8/2/2012 8:06:51 PM]

Solving Problems: Dell 1907FP Flat Panel Color Monitor User's Guide

LCD Scratched

Safety Related

Issues

Intermittent

Problems

Screen has scratches or smudges

Visible signs of smoke or sparks

Monitor malfunctions on and off

Image

Retention (from a static image)

Faint Shadow from the static image displayed appears on the screen

Check for bent or broken pins.

Boot up in the "safe mode".

Turn monitor off and clean the screen.

For cleaning instruction, see

Caring for your Monitor.

Do not perform any troubleshooting steps.

Monitor needs to be replaced.

Ensure monitor is in proper video mode.

Ensure video cable connection to computer and to the flat panel is secure.

Perform monitor reset.

Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.

Use the Power Management feature to turn off the monitor at all times when not in use. Alternatively, use a dynamically changing screensaver left on the monitor for a long period of time.

Product Specific Problems

SPECIFIC SYMPTOMS

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

WHAT YOU EXPERIENCE

Image is centered on screen, but does not fill entire viewing area.

OSD does not appear on the screen.

POSSIBLE SOLUTIONS

Perform monitor reset on "All Settings."

Turn off the monitor, unplug the power cord and then plug back and turn on the monitor.

USB Problems

SPECIFIC SYMPTOMS

USB interface is not working

WHAT YOU EXPERIENCE

USB peripherals are not working.

High Speed USB 2.0 interface is slow

High Speed USB 2.0 peripherals working slowly or not at all.

POSSIBLE SOLUTIONS

Check that your monitor is turned ON.

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector).

Switch off and then turn on the monitor again.

Check that your computer is USB 2.0

capable.

Verify USB 2.0 source on your computer.

Reconnect the upstream cable to your computer.

Reconnect the USB peripherals (downstream connector).

Troubleshooting Your Soundbar

COMMON

SYMPTOMS

No Sound

WHAT YOU

EXPERIENCE

No power to Soundbar the power indicator is off.

POSSIBLE SOLUTIONS

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the power indicator (green LED) on the front of the Soundbar is file:///T|/htdocs/monitors/1907FP/en/solve.htm[8/2/2012 8:06:51 PM]

Solving Problems: Dell 1907FP Flat Panel Color Monitor User's Guide

(built-in DC power supply.

i.e. 1905FP ) illuminated.

Confirm that the power cable from the Soundbar is plugged into the monitor.

Confirm that the monitor has power.

If the monitor has no power, see

Troubleshooting your monitor

for monitor common problem.

No Sound Soundbar has power power indicator is on.

Plug the audio line-in cable into the computer's audio out jack.

Set all Windows volume controls to their maximum.

Play some audio content on the computer (i.e. audio CD, or MP3).

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

Clean and reseat the audio line-in plug.

Test the Soundbar using another audio source (i.e. portable CD player).

Distorted

Sound

Computer's sound card is used as the audio source.

Distorted

Sound

Other audio source is used.

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the sound card.

Set all Windows volume controls to their midpoints.

Decrease the volume of the audio application.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the audio source.

Decrease the volume of the audio source.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

Clean and reseat the audio line-in plug.

Unbalanced

Sound

Output

Sound from only one side of Soundbar

Low Volume Volume is too low.

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source.

Set all Windows audio balance controls (L-R) to their midpoints.

Clean and reseat the audio line-in plug.

Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player).

Clear any obstructions between the Soundbar and the user.

Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting.

Set all Windows volume controls to their maximum.

Increase the volume of the audio application.

Test the Soundbar using another audio source (i.e. portable CD player).

Back to Contents Page

file:///T|/htdocs/monitors/1907FP/en/solve.htm[8/2/2012 8:06:51 PM]

Dell™ 1907FP Flat Panel Monitor

Back to Contents Page

Appendix

Dell™ 1907FP Flat Panel Monitor

FCC Identification Information

CAUTION: Safety Instruction

Contacting Dell

Your Monitor Set-up Guide

FCC Identification Information

FCC Notice (U.S. Only)

FCC Class B

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1 This device may not cause harmful interference.

2 This device must accept any interference received, including interference that may cause undesired operation.

NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

Reorient the receiving antenna.

Relocate the system with respect to the receiver.

Move the system away from the receiver.

Plug the system into a different outlet so that the system and the receiver are on different branch circuits.

If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.

The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:

Product name:1907FP

Model number:1907FPc

Company name:

Dell Inc.

Worldwide Regulatory Compliance & Environmental Affairs

One Dell Way

Round Rock,TX 78682 USA 512-338-4400

CAUTION: Safety Instruction

CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor:

To help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating current (AC) power available at your location: file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM]

Dell™ 1907FP Flat Panel Monitor

115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60 hertz (Hz)), and Taiwan.

230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.

Always be sure that your monitor is electrically rated to operate with the AC power available in your location.

NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage according to the ranges defined in the “Electrical Specifications" section.

Do not store or use the LCD monitor in locations that are exposed to heat, direct sunlight, or extreme cold.

Avoid moving the LCD monitor between locations with large temperature differences.

Do not subject the LCD monitor to severe vibration or high impact conditions. For example, do not place the LCD monitor inside a car trunk.

Do not store or use the LCD monitor in locations exposed to high humidity or dusty environment.

Do not allow water or other liquids to spill on or into the LCD monitor.

Keep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.

Never insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.

To avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.

Never use your monitor if the power cable has been damaged. Do not allow anything to rest on the power cable. Keep the power cable away from where people could trip over it.

Be sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.

Openings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the monitor on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor in a bookcase or an enclosed space, be sure to provide adequate ventilation and air flow.

Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.

Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.

Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.

Locate your monitor near an easily accessible electric outlet.

If your monitor does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and contact an authorized dealer or service center.

Do not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified service personnel.

High temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources of heat.

Unplug the monitor when it is going to be left unused for an extended period of time.

Unplug your monitor from the electric outlet before any service is performed.

Hg Lamp(s) inside this product contains mercury and must be recycled or disposed of according to local, state or federal laws. For more information, Go Or contact the electronic industries alliance: http://www.eiae.org

for more information.

Contacting Dell

You can contact Dell through the Internet and by phone:

For support through the web, go to support.dell.com .

For worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the following table.

For support by e-mail, see the e-mail addresses listed in the following table.

NOTE: Toll-free numbers are for use within the country for which they are listed.

NOTE: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.

For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.

Country (City)

International Access Code Country

Code

City Code

Service Type

Anguilla

Online Support

E-mail Address

Technical Support, Customer Service, Sales

Antigua and Barbuda

Online Support

Area Codes,

Local Numbers, and

Toll-Free Numbers

Web and E-mail Address www.dell.com/ai [email protected]

toll-free: 800-335-0031 www.dell.com.ag

[email protected]

file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM]

Dell™ 1907FP Flat Panel Monitor

Aomen

Country Code: 853

Argentina (Buenos Aires)

International Access Code: 00

Country Code: 54

City Code: 11

Aruba

Australia (Sydney)

International Access Code: 0011

Country Code: 61

City Code: 2

Austria (Vienna)

International Access Code: 900

Country Code: 43

City Code: 1

Bahamas

Technical Support, Customer Service, Sales

Technical Support

Customer Service (Xiamen, China)

Transaction Sales (Xiamen, China)

Online Support

E-mail for Desktops and Portables

E-mail for Servers and EMC ® Storage Products

Customer Service

Technical Support - Dell PowerApp™, Dell PowerEdge™, Dell PowerConnect™, and Dell

PowerVault™

Technical Support Services

Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support

Technical Support for XPS computers only

Home and Home Office

Medium and Large Business

Small Business, Education, Local Government

Customer Service

Online Support

Technical Support for XPS computers only

Home/Small Business Sales

Home/Small Business Fax

Home/Small Business Customer Service

Home/Small Business Support

Preferred Accounts/Corporate Customer Service

Preferred Accounts/Corporate Support

Switchboard

Online Support

Technical Support, Customer Service, Sales

Barbados

Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support for XPS computers only

General Support

General Support Fax

Customer Service

Corporate Sales

Fax

Switchboard file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM]

1-800-805-5924 toll-free: 0800-105

34 160 910

29 693 115 www.dell.com.ar

[email protected]

[email protected]

toll-free: 0-800-444-0730 toll-free: 0-800-222-0154

toll-free: 0-800-444-0724

0-810-444-3355

www.dell.com.aw

[email protected]

toll-free: 800-1578 support.ap.dell.com

support.ap.dell.com/contactus toll-free: 1300 790 877 toll-free: 1300-655-533 toll-free: 1800-633-559 toll-free: 1800-060-889 toll-free: 1300-662-196

support.euro.dell.com

[email protected]

08 20 24 05 30 81

08 20 24 05 30 00

08 20 24 05 30 49

08 20 24 05 30 14

08 20 24 05 30 17

08 20 24 05 30 16

08 20 24 05 30 17

08 20 24 05 30 00

www.dell.com/bs [email protected]

toll-free: 1-866-874-3038 www.dell.com/bb [email protected]

1-800-534-3142

support.euro.dell.com

02 481 92 96

02 481 92 88

02 481 92 95

02 713 15 65

02 481 91 00

02 481 92 99

02 481 91 00

Dell™ 1907FP Flat Panel Monitor

Bermuda

Bolivia

Brazil

International Access Code: 00

Country Code: 55

City Code: 51

British Virgin Islands

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

Customer Service and Tech Support

Technical Support Fax

Customer Service Fax

Sales

Technical Support, Customer Service, Sales

Technical Support (Penang, Malaysia)

Customer Service (Penang, Malaysia) Brunei

Country Code: 673

Canada (North York, Ontario)

International Access Code: 011

Cayman Islands

Transaction Sales (Penang, Malaysia)

Online Order Status

Online Support

AutoTech (automated Hardware and Warranty Support)

Customer Service

Home/Home Office

Small Business

Medium/Large Business, Government, Education

Hardware Warranty Phone Support

XPS Computers Only

Computers for Home/Home Office

Computers for Small/Medium/Large Business, Government

Printers, Projectors, Televisions, Handheld, Digital Jukebox, and Wireless

Sales

Home and Home Office Sales

Small Business

Medium/Large Business, Government

Spare Parts and Extended Service

Online Support

Technical Support, Customer Service, Sales

Online Support Chile (Santiago)

Country Code: 56

City Code: 2 Sales and Customer Support

Online Support

Technical Support E-mail

Customer Service E-mail

Technical Support Fax

Technical Support - XPS computers only file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM] www.dell.com/bm [email protected]

1-877-890-0751 www.dell.com/bo [email protected]

toll-free: 800-10-0238

www.dell.com/br

[email protected]

0800 970 3355

51 2104 5470

51 2104 5480

0800 970 3390 toll-free: 1-866-278-6820

604 633 4966

604 633 3101 or toll-free: 801 1012

604 633 3101 or toll-free: 801 1012

www.dell.ca/ostatus

support.ca.dell.com

toll-free: 1-800-247-9362 toll-free: 1-800-847-4096 toll-free: 1-800-906-3355 toll-free: 1-800-387-5757 toll-free: 1-866-398-8977 toll-free: 1-800-847-4096 toll-free: 1-800-387-5757

1-877-335-5767 toll-free: 1-800-999-3355 toll-free: 1-800-387-5752 toll-free: 1-800-387-5755

1 866 440 3355 [email protected]

1-877-262-5415

www.dell.com/cl [email protected]

toll-free: 1230-020-3397 or 800-20-1385

support.dell.com.cn

support.dell.com.cn/email [email protected]

592 818 1350 toll-free: 800 858 0540

Dell™ 1907FP Flat Panel Monitor

China (Xiamen)

Country Code: 86

City Code: 592

Technical Support - Dell™ Dimension™ and Dell Inspiron™

Technical Support - Dell OptiPlex™, Dell Latitude™, and Dell Precision™

Technical Support - Servers and Storage

Technical Support - Projectors, PDAs, Switches, Routers, etc.

Technical Support - Printers

Customer Service

Customer Service Fax

Home and Small Business

Preferred Accounts Division

Large Corporate Accounts GCP

Large Corporate Accounts Key Accounts

Large Corporate Accounts North

Large Corporate Accounts North Government and Education

Large Corporate Accounts East

Large Corporate Accounts East Government and Education

Large Corporate Accounts Queue Team

Large Corporate Accounts South

Large Corporate Accounts West

Large Corporate Accounts Spare Parts

Online Support

Colombia

Technical Support, Customer Service, Sales

Online Support

Costa Rica

Technical Support, Customer Service, Sales

Online Support

Czech Republic (Prague)

International Access Code: 00

Country Code: 420

Denmark (Copenhagen)

International Access Code: 00

Country Code: 45

Technical Support

Customer Service

Fax

Technical Fax

Switchboard

Online Support

Technical Support for XPS computers only

Technical Support

Customer Service - Relational

Home/Small Business Customer Service

Switchboard - Relational

Switchboard Fax - Relational

Switchboard - Home/Small Business

Switchboard Fax - Home/Small Business

Online Support

Dominica

Technical Support, Customer Service, Sales

Dominican Republic

Online Support

Technical Support, Customer Service, Sales file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM] toll-free: 800 858 2969 toll-free: 800 858 0950 toll-free: 800 858 0960 toll-free: 800 858 2920 toll-free: 800 858 2311 toll-free: 800 858 2060

592 818 1308 toll-free: 800 858 2222 toll-free: 800 858 2557 toll-free: 800 858 2055 toll-free: 800 858 2628 toll-free: 800 858 2999 toll-free: 800 858 2955 toll-free: 800 858 2020 toll-free: 800 858 2669 toll-free: 800 858 2572 toll-free: 800 858 2355 toll-free: 800 858 2811 toll-free: 800 858 2621

www.dell.com/co [email protected]

01-800-915-4755

www.dell.com/cr [email protected]

0800-012-0231

support.euro.dell.com

[email protected]

22537 2727

22537 2707

22537 2714

22537 2728

22537 2711

support.euro.dell.com

7010 0074

7023 0182

7023 0184

3287 5505

3287 1200

3287 1201

3287 5000

3287 5001

www.dell.com/dm [email protected]

toll-free: 1-866-278-6821

www.dell.com/do [email protected]

1-800-156-1588

Dell™ 1907FP Flat Panel Monitor

Ecuador

El Salvador

Finland (Helsinki)

International Access Code: 990

Country Code: 358

City Code: 9

France (Paris) (Montpellier)

International Access Code: 00

Country Code: 33

City Codes: (1) (4)

Online Support

Technical Support, Customer Service, Sales (calling from Quito)

Technical Support, Customer Service, Sales (calling from Guayaquil)

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support

Customer Service

Switchboard

Fax

Sales under 500 employees

Sales over 500 employees

Online Support

Technical Support for XPS computers only

Home and Small Business

Technical Support

Customer Service

Switchboard

Switchboard (calls from outside of France)

Sales

Fax

Fax (calls from outside of France)

Corporate

Technical Support

Customer Service

Switchboard

Sales

Fax

Online Support

Germany (Frankfurt)

International Access Code: 00

Country Code: 49

City Code: 69

Greece

International Access Code: 00

Country Code: 30

Technical Support for XPS computers only

Technical Support

Home/Small Business Customer Service

Global Segment Customer Service

Preferred Accounts Customer Service

Large Accounts Customer Service

Public Accounts Customer Service

Switchboard

Online Support

Technical Support

Gold Service Technical Support

Switchboard

Gold Service Switchboard

Sales file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM]

www.dell.com/ec [email protected]

toll-free: 999-119-877-655-3355 toll-free: 1800-999-119-877-655-3355

www.dell.com/sv [email protected]

800-6132

support.euro.dell.com

[email protected]

0207 533 555

0207 533 538

0207 533 533

0207 533 530

0207 533 540

0207 533 533

support.euro.dell.com

0825 387 129

0825 387 270

0825 823 833

0825 004 700

04 99 75 40 00

0825 004 700

0825 004 701

04 99 75 40 01

0825 004 719

0825 338 339

01 55 94 71 00

01 55 94 71 00

01 55 94 71 01

support.euro.dell.com

[email protected]

069 9792 7222

069 9792-7200

0180-5-224400

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7320

069 9792-7000

support.euro.dell.com

00800-44 14 95 18

00800-44 14 00 83

2108129810

2108129811

2108129800

Dell™ 1907FP Flat Panel Monitor

Grenada

Guatemala

Guyana

Hong Kong

International Access Code: 001

Country Code: 852

India

Fax

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support - XPS computers only

Technical Support - Dimension and Inspiron

Technical Support - OptiPlex, Latitude, and Dell Precision

Technical Support - Servers and Storage

Technical Support - Projectors, PDAs, Switches, Routers, etc.

Customer Service

Large Corporate Accounts

Global Customer Programs

Medium Business Division

Home and Small Business Division

Online Support

Portable and Desktop Support

Desktop Support E-mail

Portable Support E-mail

Phone Numbers

Server Support

E-mail

Phone Numbers

Gold Support Only

E-mail

Phone Numbers

XPS Support Only

E-mail

Phone Numbers

Customer Service

Home and Small Business

Large Corporate Accounts

Sales file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM]

2108129812 www.dell.com/gd [email protected]

toll-free: 1-866-540-3355

www.dell.com/gt [email protected]

1-800-999-0136

[email protected]

toll-free: 1-877-270-4609 support.ap.dell.com

support.dell.com.cn/email

00852-3416 6923

00852-2969 3188

00852-2969 3191

00852-2969 3196

00852-3416 0906

00852-3416 0910

00852-3416 0907

00852-3416 0908

00852-3416 0912

00852-2969 3105 support.ap.dell.com

[email protected]

[email protected]

080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045 [email protected]

080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1800 425 8045 [email protected]

080-25068033 or your city STD code + 60003355 or toll-free: 1-800-425-9045

[email protected]

080-25068066 or toll-free: 1-800-425-2066

[email protected]

toll-free: 1800-4254051

[email protected]

toll-free: 1800-4252067

Dell™ 1907FP Flat Panel Monitor

Ireland (Cherrywood)

International Access Code: 00

Country Code: 353

City Code: 1

Italy (Milan)

International Access Code: 00

Country Code: 39

City Code: 02

Jamaica

Japan (Kawasaki)

International Access Code: 001

Large Corporate Accounts

Home and Small Business

1600 33 8044

1600 33 8046

support.euro.dell.com

Online Support

Technical Support

XPS computers only

Business computers

Home computers

At Home Support

Sales

Home

Small Business

Medium Business

Large Business

Sales E-mail

Customer Service

Home and Small Business

Business (greater than 200 employees)

General

Fax/Sales Fax

Switchboard

U.K. Customer Service (dial within U.K. only)

Corporate Customer Service (dial within U.K. only)

U.K. Sales (dial within U.K. only)

Online Support

Home and Small Business

Technical Support

Customer Service

Fax

Switchboard

Corporate

Technical Support

Customer Service

Fax

Switchboard

Online Support [email protected]

1850 200 722

1850 543 543

1850 543 543

1850 200 889

1850 333 200

1850 664 656

1850 200 646

1850 200 646

[email protected]

01 204 4014

1850 200 982

01 204 0103

01 204 4444

0870 906 0010

0870 907 4499

0870 907 4000

support.euro.dell.com

02 577 826 90

02 696 821 14

02 696 821 13

02 696 821 12

02 577 826 90

02 577 825 55

02 575 035 30

02 577 821 [email protected]

Technical Support, Customer Service, Sales (dial from within Jamaica only)

Online Support

Technical Support - XPS computers only

Technical Support outside of Japan - XPS computers only

Technical Support - Dimension and Inspiron

Technical Support outside of Japan - Dimension and Inspiron

Technical Support - Dell Precision, OptiPlex, and Latitude

Technical Support outside of Japan - Dell Precision, OptiPlex, and Latitude

1-800-440-9205

support.jp.dell.com

toll-free: 0120-937-786

81-44-520-1235 toll-free: 0120-198-226

81-44-520-1435 toll-free: 0120-198-433

81-44-556-3894

Technical Support - Dell PowerApp, Dell PowerEdge, Dell PowerConnect, and Dell PowerVault toll-free: 0120-198-498

Technical Support outside of Japan - PowerApp, PowerEdge, PowerConnect, and PowerVault 81-44-556-4162

Technical Support - Projectors, PDAs, Printers, Routers

Technical Support outside of Japan - Projectors, PDAs, Printers, Routers toll-free: 0120-981-690

81-44-556-3468 file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM]

Dell™ 1907FP Flat Panel Monitor

Country Code: 81

City Code: 44

Korea (Seoul)

International Access Code: 001

Country Code: 82

City Code: 2

Latin America

Luxembourg

International Access Code: 00

Country Code: 352

Malaysia (Penang)

International Access Code: 00

Country Code: 60

City Code: 4

Mexico

International Access Code: 00

Country Code: 52

Faxbox Service

24-Hour Automated Order Status Service

Customer Service

Business Sales Division - up to 400 employees

Preferred Accounts Division Sales - over 400 employees

Public Sales - government agencies, educational institutions, and medical institutions

Global Segment Japan

Individual User

Individual User Online Sales

Individual User Real Site Sales

Switchboard

Online Support

Technical Support for XPS computers only

Technical Support, Customer Service

Technical Support - Dimension, PDA, Electronics, and Accessories

Sales

Fax

Switchboard

Customer Technical Support (Austin, Texas, U.S.A.)

Customer Service (Austin, Texas, U.S.A.)

Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)

Sales (Austin, Texas, U.S.A.)

Sales Fax (Austin, Texas, U.S.A.)

Online Support

Support

Home/Small Business Sales

Corporate Sales

Customer Service

Fax

Online Support

Technical Support - XPS computers only

Technical Support - Dell Precision, OptiPlex, and Latitude

Technical Support - Dimension, Inspiron, and Electronics and Accessories

Technical Support - PowerApp, PowerEdge, PowerConnect, and PowerVault

Customer Service

Transaction Sales

Corporate Sales

Online Support

Technical Support

Sales

Customer Service

044-556-3490

044-556-3801

044-556-4240

044-556-1465

044-556-3433

044-556-5963

044-556-3469

044-556-1657

044-556-2203

044-556-4649

044-556-4300 support.ap.dell.com

toll-free: 080-999-0283 toll-free: 080-200-3800 toll-free: 080-200-3801 toll-free: 080-200-3600

2194-6202

2194-6000

512 728-4093

512 728-3619

512 728-3883

512 728-4397

512 728-4600 or 512 728-3772

support.euro.dell.com

342 08 08 075

+32 (0)2 713 15 96

26 25 77 81

+32 (0)2 481 91 19

26 25 77 82

support.ap.dell.com

toll-free: 1 800 885 784 toll-free: 1 800 880 193 toll-free: 1 800 881 306 toll-free: 1800 881 386 toll-free: 1800 881 306 (option 6) toll-free: 1 800 888 202 toll-free: 1 800 888 213 www.dell.com/mx [email protected]

001-866-563-4425

50-81-8800 or 001-800-888-3355

001-877-384-8979 or 001-877-269-3383

50-81-8800 file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM]

Dell™ 1907FP Flat Panel Monitor

Main

Montserrat

Netherlands Antilles

Netherlands (Amsterdam)

International Access Code: 00

Country Code: 31

City Code: 20

New Zealand

International Access Code: 00

Country Code: 64

Nicaragua

Norway (Lysaker)

International Access Code: 00

Country Code: 47

Panama

Peru

Poland (Warsaw)

International Access Code: 011

Country Code: 48

City Code: 22

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support for XPS computers only

Technical Support

Technical Support Fax

Home/Small Business Customer Service

Relational Customer Service

Home/Small Business Sales

Relational Sales

Home/Small Business Sales Fax

Relational Sales Fax

Switchboard

Switchboard Fax

Online Support

Technical Support for XPS computers only

Technical Support, Customer Service, Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support for XPS computers only

Technical Support

Relational Customer Service

Home/Small Business Customer Service

Switchboard

Fax Switchboard

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

Customer Service Phone

Customer Service

Sales

Customer Service Fax

Reception Desk Fax

Switchboard file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM] or 001-800-888-3355 or 001-866-851-1754 [email protected]

toll-free: 1-866-278-6822 [email protected]

001-800-882-1519

support.euro.dell.com

020 674 45 94

020 674 45 00

020 674 47 66

020 674 42 00

020 674 4325

020 674 55 00

020 674 50 00

020 674 47 75

020 674 47 50

020 674 50 00

020 674 47 50

support.ap.dell.com

support.ap.dell.com/contactus toll-free: 0800 335 540

0800 441 567 www.dell.com/ni [email protected]

001-800-220-1377

support.euro.dell.com

815 35 043

671 16882

671 17575

23162298

671 16800

671 16865 www.dell.com/pa [email protected]

011-800-507-1264 www.dell.com/pe [email protected]

0800-50-669

support.euro.dell.com

[email protected]

57 95 700

57 95 999

57 95 999

57 95 806

57 95 998

57 95 999

Dell™ 1907FP Flat Panel Monitor

Portugal

International Access Code: 00

Country Code: 351

Puerto Rico

St. Kitts and Nevis

St. Lucia

St. Vincent and the Grenadines

Singapore (Singapore)

International Access Code: 005

Country Code: 65

Slovakia (Prague)

International Access Code: 00

Country Code: 421

South Africa (Johannesburg)

International Access Code:

09/091

Country Code: 27

City Code: 11

Southeast Asian and Pacific Countries

Online Support

Technical Support

Customer Service

Sales

Fax

Online Support

Technical Support

Customer Service and Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support, Customer Service, Sales

The phone numbers in this section should be called from within Singapore or Malaysia only.

support.euro.dell.com

707200149

800 300 413

800 300 410 or 800 300 411 or 800 300 412 or 21 422

07 10

21 424 01 12 www.dell.com/pr [email protected]

toll-free: 1-866-390-4695 or 1-866-851-1760

1-877-537-3355

www.dell.com/kn [email protected]

toll-free: 1-866-540-3355

www.dell.com/lc [email protected]

toll-free: 1-866-464-4352

www.dell.com/vc [email protected]

toll-free: 1-866-464-4353

Online Support

Technical Support - XPS computers only

Technical Support - Dimension, Inspiron, and Electronics and Accessories

Technical Support - OptiPlex, Latitude, and Dell Precision

Technical Support - PowerApp, PowerEdge, PowerConnect, and PowerVault

Customer Service

Transaction Sales

Corporate Sales

Online Support

Technical Support

Customer Service

Fax

Tech Fax

Switchboard (Sales)

Online Support

Gold Queue

Technical Support

Customer Service

Sales

Fax

Switchboard

Technical Support, Customer Service, and Sales (Penang, Malaysia) file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM]

support.ap.dell.com

toll-free: 1800 394 7464 toll-free: 1 800 394 7430 toll-free: 1 800 394 7488 toll-free: 1 800 394 7478 toll-free: 1 800 394 7430 (option 6) toll-free: 1 800 394 7412 toll-free: 1 800 394 7419

support.euro.dell.com

[email protected]

02 5441 5727

420 22537 2707

02 5441 8328

02 5441 8328

02 5441 7585

support.euro.dell.com

[email protected]

011 709 7713

011 709 7710

011 709 7707

011 709 7700

011 706 0495

011 709 7700

604 633 4810

Dell™ 1907FP Flat Panel Monitor

Spain (Madrid)

International Access Code: 00

Country Code: 34

City Code: 91

Sweden (Upplands Vasby)

International Access Code: 00

Country Code: 46

City Code: 8

Switzerland (Geneva)

International Access Code: 00

Country Code: 41

City Code: 22

Taiwan

International Access Code: 002

Country Code: 886

Thailand

International Access Code: 001

Country Code: 66

Trinidad/Tobago

Online Support

Home and Small Business

Technical Support

Customer Service

Sales

Switchboard

Fax

support.euro.dell.com

902 100 130

902 118 540

902 118 541

902 118 541

902 118 539

Corporate

Technical Support

Customer Service

Switchboard

902 100 130

902 115 236

91 722 92 00

91 722 95 83 Fax

Online Support

Technical Support for XPS computers only

Technical Support

support.euro.dell.com

77 134 03 40

08 590 05 199

08 590 05 642 Relational Customer Service

Home/Small Business Customer Service

Employee Purchase Program (EPP) Support

Technical Support Fax

Sales

08 587 70 527

020 140 14 44

08 590 05 594

08 587 705 81

support.euro.dell.com

Online Support

Technical Support for XPS computers only

Technical Support - Home and Small Business

Technical Support - Corporate

Customer Service - Home and Small Business

Customer Service - Corporate

Main

Fax

Sales

Customer Service

[email protected]

0848 338 857

0844 811 411

0844 822 844

0848 802 202

0848 821 721

0848 335 599

022 799 01 90

022 799 01 01

support.ap.dell.com

Online Support

Technical Support - XPS computers only support.dell.com.cn/email toll-free: 0080 186 3085

Technical Support - OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories toll-free: 0080 186 1011

Technical Support - Servers and Storage toll-free: 0080 160 1256 toll-free: 0080 160 1250

(option 5)

Transaction Sales

Corporate Sales

Online Support

Technical Support (OptiPlex, Latitude, and Dell Precision)

Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault)

Customer Service toll-free: 0080 165 1228 toll-free: 0080 165 1227

support.ap.dell.com

toll-free: 1800 0060 07 toll-free: 1800 0600 09 toll-free: 1800 006 007

(option 7)

Corporate Sales

Transaction Sales toll-free: 1800 006 009 toll-free: 1800 006 006

www.dell.com/tt

Online Support [email protected]

file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM]

Dell™ 1907FP Flat Panel Monitor

Turks and Caicos Islands

Technical Support, Customer Service, Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

U.K. (Bracknell)

International Access Code: 00

Country Code: 44

City Code: 1344

Customer Service Online support.euro.dell.com/uk/en/ECare/form/home.asp

Sales

Home and Small Business Sales

Corporate/Public Sector Sales

Customer Service

Home and Small Business

Corporate

Preferred Accounts (500-5000 employees)

Global Accounts

Central Government

Local Government & Education

Health

Technical Support

XPS Computers Only

Corporate/Preferred Accounts/PCA (1000+ employees)

Other Dell Products

General

Home and Small Business Fax

Online Support

Uruguay

Technical Support, Customer Service, Sales

Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired

U.S.A. (Austin, Texas)

International Access Code: 011

Country Code: 1

Fax

Technical Support

XPS

Home and Home Office

Portable and Desktop AutoTech

Small Business

Medium and Large Business

State and Local Government

Federal Government

Healthcare

K-12 Education

Higher Education

Printers, Projectors, PDAs, and MP3 Players

Customer Service

Automated Order Status

Small Business

Medium and Large Business

State and Local Government file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM] toll-free: 1-888-799-5908

www.dell.com/tc [email protected]

toll-free: 1-877-441-4735

support.euro.dell.com

[email protected]

0870 907 4000

01344 860 456

0870 906 0010

01344 373 185

0870 906 0010

01344 373 186

01344 373 193

01344 373 199

01344 373 194

0870 366 4180

0870 908 0500

0870 353 0800

0870 907 4006

www.dell.com/uy [email protected]

toll-free: 000-413-598-2521 toll-free: 1-877-DELLTTY

(1-877-335-5889) toll-free: 1-800-727-8320 support.dell.com

toll-free: 1-800-232-8544 toll-free: 1-800-624-9896 toll-free: 1-800-247-9362 toll-free: 1-800-456-3355 toll-free: 1-877-671-3355 toll-free: 1-800-981-3355 toll-free: 1-800-727-1100 toll-free: 1-800-274-1550 toll-free: 1-888-977-3355 toll-free: 1-800-274-7799 toll-free: 1-877-459-7298 toll-free: 1-800-624-9897 toll-free: 1-800-433-9014 toll-free: 1-800-456-3355 toll-free: 1-877-671-3355 toll-free: 1-800-981-3355

Dell™ 1907FP Flat Panel Monitor

U.S. Virgin Islands

Federal Government

Healthcare

K-12 Education

Higher Education

Employee Purchase Program (EPP)

Financial Services

Leases and Loans

Dell Preferred Accounts (DPA)

Sales

Dell Outlet Store

Software and Peripherals Sales

Online Support

Technical Support, Customer Service, Sales

Online Support

Technical Support, Customer Service, Sales toll-free: 1-800-727-1100 toll-free: 1-800-274-1550 toll-free: 1-888-977-3355 toll-free: 1-800-274-7799 toll-free: 1-800-695-8133

www.dellfinancialservices.com

toll-free: 1-877-577-3355 toll-free: 1-800-283-2210

1-800-289-3355 or 1-800-879-3355 toll-free: 1-888-798-7561 toll-free: 1-800-671-3355 www.dell.com/vi [email protected]

toll-free: 1-877-702-4360

www.dell.com/ve [email protected]

0800-100-4752

Venezuela

Your Monitor Set-up Guide

To view PDF files (files with an extension of .pdf), click the document title. To save PDF files (files with an extension of .pdf) to your hard drive, right-click the document title, click Save Target

As in Microsoft® Internet Explorer or Save Link As in Netscape Navigator, and then specify a location on your hard drive to which you want to save the files.

Setup Guide (.pdf)

NOTES: PDF files require Adobe® Acrobat® Reader®, which can be downloaded from the Adobe website at www.adobe.com .

To view a PDF file, launch Acrobat Reader. Then click File® Open and select the PDF file.

Back to Contents Page

file:///T|/htdocs/monitors/1907FP/en/appendx.htm[8/2/2012 8:06:53 PM]

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