Digimerge DHU104 User manual

Digimerge DHU104 User manual
DIGITAL VIDEO SURVEILLANCE
RECORDER
WITH PENTAPLEX OPERATION AND
MPEG4 VIDEO COMPRESSION
INSTRUCTION MANUAL
English Version 1.0
MODELS:
DHU104 SERIES
www.digimerge.com
Copyright © 2008 Digimerge Technology Inc.
Thank you for purchasing this Digital Video Surveillance Recorder. Digimerge is committed to
providing our customers with a high quality, reliable security product.
The DHU104 Series combines advanced performance with easy operation and great
economy to offer a whole new class of digital video recorders to 'high end' residential,
commercial and industrial CCTV applications. The intuitive graphic user interface and mouse
driven navigation make the DHU104 easy to program and easy to use. The unit is also network
ready and comes complete with remote video management software and free DDNS support.
To learn more about this Digital Video Surveillance Recorder, and to learn about our complete
range of accessory products, please visit our website at:
http://www.digimerge.com
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the
product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the appliance.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD,
DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE
OF PLUG TO WIDE SLOT, FULLY INSERT.
Please visit us on the web for the most current Manuals, Quick Start
Guides and Firmware at:
www.digimerge.com
Important Safeguards
Important Safeguards
In addition to the careful attention devoted to quality standards in the manufacture process of your video
product, safety is a major factor in the design of every instrument. However, safety is your responsibility too.
This sheet lists important information that will help to assure your enjoyment and proper use of the video
product and accessory equipment. Please read them carefully before operating and using your video product.
Installation
1. Read and Follow Instructions - All the safety and
operating instructions should be read before the
video product is operated. Follow all operating
instructions.
2. Retain Instructions - The safety and operating
instructions should be retained for future reference.
3. Heed Warnings - Comply with all warnings on the
video product and in the operating instructions.
4. Polarization - Do not defeat the safety purpose of
the polarized or grounding-type plug.
A polarized plug has two blades with
one wider than the other.
A grounding type plug has two blades
and a third grounding prong.
The wide blade or the third prong are
provided for your safety.
If the provided plug does not fit into
your outlet, consult an electrician for
replacement of the obsolete outlet
5. .Power Sources - This video product should be
operated only from the type of power source
indicated on the marking label. If you are not sure of
the type of power supply to your location, consult
your video dealer or local power company. For video
products intended to operate from battery power, or
other sources, refer to the operating instructions.
6. Overloading - Do not overload wall outlets of
extension cords as this can result in the risk of fire
or electric shock. Overloaded AC outlets, extension
cords, frayed power cords, damaged or cracked wire
insulation, and broken plugs are dangerous. They
may result in a shock or fire hazard. Periodically
examine the cord, and if its appearance indicates
damage or deteriorated insulation, have it replaced
by your service technician.
8.
Ventilation - Slots and openings in the case are
provided for ventilation to ensure reliable operation
of the video product and to protect it from
overheating. These openings must not be blocked
or covered. The openings should never be blocked
by placing the video equipment on a bed, sofa, rug,
or other similar surface. This video product should
never be placed near or over a radiator or heat
register. This video product should not be placed in
a built-in installation such as a bookcase or rack
unless proper ventilation is provided or the video
product manufacturer’s instructions have been
followed.
9. Attachments - Do not use attachments unless
recommended by the video product manufacturer as
they may cause a hazard.
10. Water and Moisture - Do not use this video product
near water. For example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement, near
a swimming pool and the like.
Caution: Maintain electrical safety. Powerline
operated equipment or accessories connected to
this unit should bear the UL listing mark of CSA
certification mark on the accessory itself and should
not be modified so as to defeat the safety features.
This will help avoid any potential hazard from
electrical shock or fire. If in doubt, contact qualified
service personnel.
11. Accessories - Do not place this video equipment
on an unstable cart, stand, tripod, or table. The video
equipment may fall, causing serious
damage to the video product. Use
this video product only with a cart,
stand, tripod, bracket, or table
recommended
by
the
manufacturer or sold with the video
product. Any mounting of the product
should follow the manufacturer’s
instructions and use a mounting accessory
recommended by the manufacturer.
7. Power-Cord Protection - Power supply cords should
be routed so that they are not likely to be walked on
or pinched by items placed upon or against them,
paying particular attention to cords at plugs,
convenience receptacles, and the point where they
exit from the video product.
iii
Important Safeguards
Service
Use
13. Servicing - Do not attempt to service this video
equipment yourself as opening or removing covers
may expose you to dangerous voltage or other
hazards. Refer all servicing to qualified service
personnel.
19. Cleaning - Unplug the video product from the wall
outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
14. Conditions Requiring Service - Unplug this video
product from the wall outlet and refer servicing to
qualified service personnel under the following
conditions.
A. When the power supply cord or plug is
damaged.
B. If liquid has been spilled or objects have fallen
into the video product.
C. If the video product has been exposed to rain
or water.
D. If the video product does not operate normally
by following the operating instructions. Adjust
only those controls that are covered by the
operating instructions. Improper adjustment of
other controls may result in damage and will often
require extensive work by a qualified technician
to restore the video product to its normal
operation.
E. If the video product has been dropped or the
cabinet has been damaged.
F. When the video product exhibits a distinct
change in performance. This indicates a need for
service.
15. Replacement Parts - When replacement parts are
required, have the service technician verify that the
replacements used have the same safety
characteristics as the original parts. Use of
replacements specified by the video product
manufacturer can prevent fire, electric shock or other
hazards.
16. Safety Check - Upon completion of any service or
repairs to this video product, ask the service
technician to perform safety checks recommended
by the manufacturer to determine that the video
product is in safe operating condition.
17. Wall or Ceiling Mounting - Any cameras provided
with this system should be mounted to a wall or
ceiling only as instructed in this guide, using the
provided mounting brackets.
18. Heat - The product should be situated away from
heat sources such as radiators, heat registers,
stoves, or other products (including amplifiers) that
produce heat.
iv
20. Product and Cart Combination - Video and cart
combination should be moved with care. Quick
stops, excessive force, and uneven surfaces may
cause the video product and car combination to
overturn.
21. Object and Liquid Entry - Never push objects for
any kind into this video product through openings as
they may touch dangerous voltage points or
“short-out” parts that could result in a fire or electric
shock. Never spill liquid of any kind on the video
product.
22. Lightning - For added protection for this video
product during a lightning storm, or when it is left
unattended and unused for long periods of time,
unplug it from the wall outlet and disconnect the
antenna or cable system. This will prevent damage
to the video product due to lightning and power line
surges.
General Precautions
NOTE
This equipment has been certified and found to comply with the limits regulated by FCC, EMC, and LVD. Therefore, it
is designated to provide reasonable protection against interference and will not cause interference with other appliance
usage.
However, it is imperative that the user follows this manuals guidelines to avoid improper usage which may result in
damage to the unit, electrical shock and fire hazard injury
In order to improve the feature functions and quality of this product, the specifications are subject to change without
notice from time to time.
FCC CLASS B NOTICE
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception (which can be determined by turning the equipment on
and off), the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio or television technician for assistance
General Precautions
1. All warnings and instructions of this manual should be followed
2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth
for cleaning
3. Do not use this unit in humid or wet places
4. Keep enough space around the unit for ventilation. Slots and openings in the storage cabinet should not be blocked
5. During lightning storms, or when the unit is not used for a long time, disconnect the power supply, antenna, and cables
to protect the unit from electrical surge
www.digimerge.com
v
DVR FEATURES
DVR FEATURES
• 4-channel operation
• Pentaplex operation allows you to View,
Playback
and
Record
video
simultaneously (Local & Remote)
• Advanced MPEG4 video compression
• 120 fps recording
• Graphical User Interface
• USB ports for data back up & firmware
upgrades
• VGA and composite video outputs for
connection to any computer or security
monitor
• Custom recording settings for each camera on the system
• Covert Camera Viewing
vi
Table of Contents
Getting Started ............................................................................................................ 1
Front Panel .................................................................................................................. 2
Rear Panel ................................................................................................................... 3
Remote Control ........................................................................................................... 4
Mouse Control ............................................................................................................. 5
Display Modes ............................................................................................................. 6
Initial Loading Sequence ............................................................................................................. 6
Individual Camera Display ........................................................................................................... 6
Network Connectivity Indicator .................................................................................................... 7
Display Modes ............................................................................................................................. 7
PTZ (Pan/Tilt/Zoom) & Focus Controls ..................................................................... 8
System Power Off ....................................................................................................... 9
Key Lock ...................................................................................................................................... 9
System Shutoff ............................................................................................................................ 9
Menu Navigation Controls & Tips ........................................................................... 10
Menu Navigation Controls ......................................................................................................... 10
Virtual Keyboard Control ........................................................................................................... 10
Active Option Indicator .............................................................................................................. 10
Playback and Navigation Controls ............................................................................................. 11
Recording Menu Controls ........................................................................................ 12
PANIC RECORDING ................................................................................................................. 12
Record Setup Menu ................................................................................................................... 12
Recording Operations ................................................................................................................ 12
SIMPLE RECORDING .............................................................................................................. 13
ADVANCED RECORDING ........................................................................................................ 14
Setting ....................................................................................................................................... 14
Activation ................................................................................................................................... 15
MANUAL RECORDING ............................................................................................................. 16
Search Mode .............................................................................................................. 17
Search By Time ......................................................................................................................... 17
Search By Event ........................................................................................................................ 18
System Setup Controls ............................................................................................ 19
System Setup Menu .................................................................................................. 20
OSD (Onscreen Display) ........................................................................................................... 20
MONITOR .................................................................................................................................. 21
Camera Menu ............................................................................................................ 22
CAMERA TITLE ........................................................................................................................ 22
COLOR SETUP ......................................................................................................................... 23
PTZ SETUP ............................................................................................................................... 23
PTZ PROPERTIES .................................................................................................................... 24
MOTION SENSOR .................................................................................................................... 24
Sound Menu .............................................................................................................. 25
SOUND ...................................................................................................................................... 25
BUZZER .................................................................................................................................... 25
System Menu ............................................................................................................. 26
DATE/TIME ............................................................................................................................... 26
vii
NETWORK ................................................................................................................................ 27
MAIL SETUP ............................................................................................................................. 28
USER MANAGEMENT .............................................................................................................. 29
SYSTEM MANAGEMENT ......................................................................................................... 30
CONTROL DEVICE ................................................................................................................... 32
Event / Sensor ........................................................................................................... 33
HDD EVENT .............................................................................................................................. 33
ALARM INPUT .......................................................................................................................... 34
ALARM OUTPUT ...................................................................................................................... 34
BUZZER OUTPUT .................................................................................................................... 35
EMAIL NOTIFICATION ............................................................................................................. 36
Disk Management ..................................................................................................... 37
Archiving ................................................................................................................... 38
Network Connectivity Overview .............................................................................. 40
IP & MAC Address ..................................................................................................................... 41
Finding Your External IP Address ............................................................................................. 41
Setting Up Your DDNS Account ................................................................................................ 42
Router Port Forwarding ............................................................................................................. 44
DDNS SETUP ........................................................................................................................... 45
Troubleshooting ........................................................................................................ 46
Appendix 1: System Specifications ........................................................................ 47
Appendix 1: System Specification (cont’d.) ........................................................... 48
Appendix 1: System Specification (cont’d.) ........................................................... 49
Appendix 2: Digimerge Client Software Requirements ......................................... 50
Appendix 3: Monitor Out .......................................................................................... 51
Appendix 4: Connecting Motion/Alarm Devices .................................................... 52
Appendix 5: Connecting a PTZ Camera .................................................................. 53
Appendix 6: Full Connectivity Diagram .................................................................. 54
Appendix 7: Replacing the Hard Drive .................................................................... 55
Appendix 8: Using the Storage Calculator ............................................................. 57
Appendix 9: System Setup Tips .............................................................................. 58
Appendix 10: Using Listen-In Audio ....................................................................... 63
Appendix 11: Playing Recorded Video Data .......................................................... 64
Appendix 12: Recording Modes .............................................................................. 66
Appendix 13: Setting Up Remote Viewing .............................................................. 68
viii
Getting Started
Getting Started
The system comes with the following components:
DIGITAL VIDEO
SURVEILLANCE RECORDER
REMOTE CONTROL
POWER ADAPTOR
HARDWARE & SOFTWARE
MANUALS, QUICK START
GUIDE & SOFTWARE CD
HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARY
BY MODEL. PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC CONTENT DETAILS.
CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE
SYSTEM, INCLUDING ALL COMPONENTS SHOWN ABOVE.
1
Front Panel
Front Panel
1
2
3
4
1. INDICATOR LEDs - Indicates the DVR status:
• PWR - Indicates that the DVR is ON/OFF (RED LED).
• ALM - Indicates that the unit has an active ALARM.
• REC - Indicates that the DVR is currently recording (when the RED LED is ON).
• NET - Indicates that the unit is connected to the Network (when the GREEN LED is ON)
2. Function Buttons: Power, Display, Search, and Menu.
3. PLAYBACK / NAVIGATION CONTROLS - Controls the playback of video, and navigates in
the main screen in Menu and Search Modes.
• Decreases the playback speed in both Forward and Reverse play
(2x, 4x, 8x, 16x, 32x & 64x).
• Increases the playback speed in both Forward and Reverse play
(2x, 4x, 8x, 16x, 32x & 64x).
•
Move cursor up, down
•
Move cursor left; reverse playback
•
Move cursor right; forward playback
•
Confirms selected menu options.
• Pauses the video playback.
•
EExit/close menus; exit active editing mode for selected menu options.
4. USB port: Connect backup media, such an external USB hard drive, or DVD-R/RW drive.
2
Rear Panel
Rear Panel
1
2
3
9
4
5
1. NTSC/PAL
6
7
8
10
SWITCH - Set the unit to either NTSC (North America) or PAL (Europe).
2. BNC VIDEO INPUTS - Channel 1~4 Camera inputs (used to connect Cameras with BNC
connection type). Cameras with BNC connections require an additional power adaptor.
NOTE: Additional BNC Inputs are available on the 8 and 16 channel models.
3. MONITOR OUT - Video Output port to connect the unit to a secondary DVR or TV. Directly
reflects the current onscreen images.
4. RCA AUDIO INPUTS - Channel 1~4 Audio inputs (for BNC type cameras with standard RCA
Audio output).
5. AUDIO OUT - Audio Output port to connect the unit to a secondary DVR or TV.
6. VGA OUT - Video Output port to connect the unit to a Computer Monitor. Directly reflects the
current onscreen images.
7. ALARM BLOCK (INPUT/OUTPUT) & RS-485 PTZ TERMINALS - These terminals are used to
connect:
• External alarm devices such as a motion sensor, door/alarm sensor, or time lapse VCR for Alarm
Recording.
• The block is also used to connect Relay and RS-485 Connection types. These terminals are used to
control PTZ (Pan/Tilt/Zoom) type cameras.
Please refer to Appendices #4 and #5 for configuration details.
8. PS/2 port: Connection port for a PS/2 mouse (not included).
9. ETHERNET PORT - Located on the back of the unit, above the Alarm Block terminals. Connects
the monitor to a router for connection to the internet. Refer to the appendices for Remote
Connection setup.
10. DC POWER INPUT - Connect the AC power using the power cord provided with the unit from
the monitor to an electrical outlet
3
Remote Control
Remote Control
1. MODE: Press the Mode Button to display the
Multi-Function Mode Menu.
2. POWER: Press the Power Button to turn off the
Monitor Display. Press to open the Shutdown
window.
1
12
2
13
3
14
4
15
5
16
3. F1: Opens the System Information window.
4. F2: N/A.
5. NAVIGATION/PLAYBACK: Press the Navigation
Controls to move Up, Down, Left or Right in
System and Mode menus. Press Up/Down to
change values while in active editing mode for a
selected menu option. Use the Playback controls
to Pause, Play, Reverse or Fast-forward the
Playback in DVR Mode.
6
17
6. MENU: Opens the system menu.
7. SEARCH BUTTON: Displays the Video Playback
Search menu.
18
7
19
8. NUMBER KEYPAD: Use to switch between
Cameras in live view mode.
9. Volume +/-: Increase or Decrease the volume of
the camera currently broadcasting live audio.
10. AUDIO CHANNEL SELECT: Switches between
live audio channels (CH1~4 only). Press Audio and
select Channel 1~4.
11. PIP: Displays the Component Input in the PIP
Screen in the lower right corner.
8
21
22
9
10
12. DVR SETUP: Displays the DVR Setup Menu.
13. REMOTE ID: Changes the ID for the remote
control to match the System ID (if changed). Use
the Remote ID when using one remote to control
multiple systems). To set the Remote to default,
press and hold the Remote ID button for 5
seconds, then select number 1. Press the Enter
and Return buttons.
11
14. REC START: Begin recording.
15. F3: N/A.
16. ENTER BUTTON: Press the Enter Button to select an option in the System Menu or Multi-Function Menu.
17. RETURN: Exits from a System Menu.
18. DISPLAY: Switches the display to single, quad and multi-display views.
19. PTZ: Switches to PTZ Mode.
20. KEYLOCK: Locks all keys (except the Mode button).
21. SEQUENCE: Changes the Monitor Display to Sequence through channels (based on menu settings).
22. ZOOM: Displays one channel with Digital Zoom.
23. ARCHIVE: Displays the Archive menu.
4
20
23
Mouse Control
Mouse Control
Connect a PS/2 mouse to the PS/2 port on the rear panel of the unit.
Note: The USB front on the front panel is recommended for media backup.
Mouse Controls
Use the Left and Right Buttons to open menus and change options:
LEFT BUTTON • Double click on a
Channel in QUAD or
other views to view the
single camera in full
screen.
RIGHT BUTTON Opens a submenu to
access a list of options:
• Click to use the
Controls in PTZ Mode.
• Click to select options
in Menu, Recording and
Search Mode.
• Use the left button to
change settings, select
dates and perform other
options.
5
Display Modes
Display Modes
Initial Loading Sequence
• Press the POWER button located on
the front panel of the DVR to start the
unit.
• The DVR will perform a Hard Drive
check
• The unit will initially load to a quad
split-screen view.
NOTE: If a new HARD DRIVE is detected, the system will prompt you to FORMAT
the drive. If you do not choose to format the HARD DRIVE, the drive will not be
detected by the system.
If you choose to FORMAT a drive in this way, the drive will no longer be readable
by a regular PC without using the HARD DRIVE VIEWER software included on the
CD provided with this unit.
Individual Camera Display
Each channel displays the Camera Name and
Recording Status:
: Record
: Pre Record
C: Continuous
M: Motion
A: Alarm
6
Display Modes
Network Connectivity Indicator
The Network Indicators appear when a
remote connection is made to the unit via
the Remote Agent software, or through
the Internet Explorer Web Client:
• Green: Indicates that the network
connection is stable.
• Blue: Indicates that the network
connection is experiencing
difficulties.
• Red: Indicates that the network is
unstable.
Network Indicators
Display Modes
Cameras can be displayed in several different modes by pressing the Display Button on the front
panel of the system, or by pressing the SCR Button on the Remote Control:
Full-screen single channel
Quad split-screen
Covert Camera Mode
• Displays the Camera in Covert Mode.
• The Camera is not displayed - an empty blue
screen is displayed instead of the Video.
• Covert cameras are configured from the Menu.
7
PTZ (Pan/Tilt/Zoom) & Focus Controls
PTZ (Pan/Tilt/Zoom) & Focus Controls
The PTZ / Focus Menus will only work with PTZ type cameras (not included):
PTZ Control Screen
Press the PTZ Button on the front panel of
the system, or on the Remote Control to
access the PTZ Control Screen:
• The onscreen icons represent buttons
on the front panel and remote control
(up/down/left/right). The Camera can be
adjusted using these buttons
• Press the Return Button to exit PTZ
Mode.
Focus Control Screen
Press the PTZ Button a second time to
access the Focus Control Screen:
• The onscreen icons represent buttons
on the front panel and remote control
(up/down/left/right). The Camera can be
adjusted using these buttons
• F: Indicates FOCUS
• I: Indicates IRIS
• Press the Return Button to exit PTZ
Mode.
NOTE: Make sure that the PTZ Settings are configured in the Menu before attempting to use any
of the PTZ Menu Functionality.
8
System Power Off
System Power Off
System Log Off
• Open the system Menu and select LOGOFF.
• Select LOG OFF and press the ENTER button.
• Select Yes and press the ENTER button to log
off.
• To log on, open the system Menu and select
any option and enter your user ID and
password in the login window.
Key Lock
• Open the system Menu and select LOGOFF.
• Select KEY LOCK and press the ENTER
button.
• Select YES and press the ENTER button to
confirm Key Lock.
System Shutoff
• Press the Power Button on the front panel or
press the power button on the remote control
to open the Shutdown window.
• Only the ADMIN can turn the unit ON/OFF.
• The System will NOT continue to record while
the unit is off.
• The LED indicators on the front of the System
will be OFF.
NOTE: There are three available system
permission levels:
• Admin: Configured into the System by default.
• Manager: Permission level when adding a new
user to the System - provides Access to Search
and view live video (remote)
• User: Permission level when adding a new user
to the System - provides the ability to view live
video only (remote).
You can also
right-click anywhere
on the screen and
select SHUTDOWN
from the Menu.
9
Menu Navigation Controls & Tips
Menu Navigation Controls & Tips
Menu Navigation Controls
When navigating the system menu, use the navigation buttons on the remote control to peform
the following:
1. Press to select a menu option (selected
option will be highlighted in BLUE.
2. Once a option is selected, press the ENTER button to
confirm the option and enter active editing mode (menu
option will be highlighted in RED).
3. Press to change the value of the option in active
editing mode.
4. Press the RETURN button to exit active editing mode
for the selected option.
Virtual Keyboard Control
The Virtual Keyboard control becomes available
when keyboard input is needed for entering
information such as Names, Network Information,
etc.
• Includes a~z, A~Z, 0~9 and [email protected]#$%^&*()
• Navigate using the arrow keys on the Front Panel
or Remote Control.
• Use the ENTER key to choose the letters,
numbers and symbols.
Click to View Uppercase and Symbols
• Select the APPLY button once the setup is
completed.
Active Option Indicator
Blue Highlight Indicates that the option
is available for editing.
Once the option is
highlighted, press the
ENTER key to edit the
option (highlights
changes to Red).
10
Red Highlight Indicates that the
option is in active
editing mode. Press
the RETURN button
to exit the option.
Yellow Highlight with certain options,
yellow indicates the
option is in active
editing mode.
Menu Navigation Controls & Tips
Playback and Navigation Controls
1
2
5
3
4
1. Power: Press to turn on the system; press to open the shutdown menu.
2.
3.
4.
5.
Display: Press to open the Display menu.
Search: Press to open the Search menu.
Menu: Press to open the system Menu.
Navigation / Playback:
•
: Move menu cursor up.
•
: Move menu cursor down.
•
: Forward playback; move menu cursor right.
•
: Reverse playback; move cursor left.
• : Pause playback; Fast Forward and Reverse playback buttons can be used while the video
is paused to move to the Next / Previous frame.
• : Increase forward playback speed (2~64X)
• : Increase reverse playback speed (2~64X)
•
: Confirm menu selection; turn selected menu option into active editing mode.
•
: Exit/close menu; exit active editinf mode from selected menu option.
11
Recording Menu Controls
Recording Menu Controls
PANIC RECORDING
From the sub-menu, select REC START to
begin Panic Recording. To stop panic
recording, open the sub-menu and select
REC STOP.
Record Setup Menu
• Right-click anywhere on the screen to
open the sub-menu.
• Select RECORD SETUP.
• RECORDING OPERATIONS - General
setup of Recording Features
• SIMPLE RECORDING - Setup for the
Continuous and Motion recording types.
Can be set to Advanced.
• MANUAL RECORDING - Manually
adjust image size, frame rate, picture
quality, and set recordable audio
channels.
Recording Operations
• RECORDING MODE- Set to either
Simple or Advanced recording. The tab
on the left side will change if you change
the recording mode.
• SCHEDULE MODE- Sets the Scheduled
Recording Mode to Daily or Weekly.
• PRE EVENT RECORDING - When an
alarm is detected, the Pre Alarm will begin
recording before the Alarm was detected
(retrieved from video cache). The Pre
Alarm Recording Time can be set to
between 1~5 seconds.
• POST EVENT RECORDING - When an
alarm is detected, the Post Alarm will
remain recording for the specified time.
The Post Alarm Recording Time can be
set to between 5~180 seconds.
12
: Scroll UP/DOWN/LEFT/RIGHT
within a menu option
OK : Press this button to select and
change the values in a menu
option
MENU : Complete modifications of a
menu option; exit a menu
Recording Menu Controls
SIMPLE RECORDING
Simple Recording allows you to easily set
recording parameters for each camera
using the Time Interval bar.
• RECORD QUALITY - Set from Normal,
Fine, High, and Highest.
• RECORD SIZE - Sets the video capture
size for each camera to 352x240,
704x240 or 704x480.
NOTE: As you change the Record Size,
FPS also changes to best match the record
size. However, you can change FPS to
your own setting as desired.
• FPS - Sets the Frames Per Second for
recording for each channel. Each
channel can be set to 1, 2, 3, 7, 15 or
30 Frames per second (real time video
capture) from a shared pool of 240 FPS.
Select the time grid and press the ENTER
button. Check the boxes for the following:
• Continuous - The system constantly
records the camera based on the hourly
setting.
• Motion - Only starts the recording if
motion is detected in the selected time
interval.. Select OK and press the
ENTER button.
• Alarm - The system only records if an
alarm or sensor is triggered.
Select OK and press the ENTER button to
save your settings and close the Camera
Settings window. From the Record Setup
window, select APPLY and press the
ENTER button to save your settings.
13
Recording Menu Controls
ADVANCED RECORDING
Under Recording Operations, select
Advanced and select APPLY to view the
Advanced Recording tab.
Use Manual Recording to customize
recording size, FPS, image quality, and
audio for each camera. You can also set
Manual (Panic) Recording Time.
Setting
Edit parameters for each camera using the
Time Interval Bar.
Using the Time Interval Bar
Parameters for each camera are set by
hour using the Time Interval bar.
Press the ENTER key to select the Interval
Bar, and navigate using the arrow keys.
Time Interval Bar
Select an Hour and press ENTER again to
open the Camera Settings for the selected
hour.
Select an Hour (highlighted in Green), and
press ENTER again to open the Camera
Settings for the selected hour.
Selected Hour
• SIZE - Sets the video capture size for
each camera to 352x240, 704x240 or
704x480.
Changed Time Block
• FPS - Sets the Frames Per Second for
recording for each channel. Each
channel can be set to 1, 2, 3, 7, 15 or
30 Frames per second (real time video capture) from a shared pool of 240 FPS. This is
reflected in the Frame Remaining bar below Panic Recording Time.
• Quality - Sets the video recording quality to Low, Standard, High or Highest.
• Audio - The Audio Recording Settings work differently on the 4 CH and 8/16 CH Models:
• Alarm - Assign an alarm trigger (1~4) for each channel.
Select the APPLY button to save your settings, or select UNDO to cancel without saving.
Note: The changed time block will be displayed in yellow on the Time Interval bar; time block
will also be yellow in the Activation menu.
14
Recording Menu Controls
Activation
Select Activation to apply Event Recording
(Continuous, Motion, Alarm) to each
channel per hour.
Note: The changes you make in the
SETTINGS menu will be reflected in the
ACTIVATION menu.
Select the Channel grid and press ENTER.
Select individual hour block and press
ENTER to open the setup menu.
Check the boxes for the following:
• Continuous (Dark Blue) - The system
constantly records the camera based
on the hourly setting.
• Motion (Light Blue) - Only starts the
recording if motion is detected in the
selected time interval.. Select OK and
press the ENTER button.
• Alarm (Red) - The system only records
if an alarm or sensor is triggered.
Select OK and press the ENTER button to
save your settings and close the Camera
Settings window. From the Record Setup
window, select APPLY and press the
ENTER button to save your settings.
15
Recording Menu Controls
MANUAL RECORDING
Use Manual Recording to customize
recording size, FPS, image quality, and
audio for each camera. You can also set
Panic Recording Time.
Parameters for each camera are set by
hour using the Time Interval bar.
Press the ENTER key to select the Interval
Bar, and navigate using the arrow keys.
Select an Hour (highlighted in Green), and
press ENTER again to open the Camera
Settings for the selected hour.
• SIZE - Sets the video capture size for
each camera to 352x240, 704x240 or
704x480.
• FPS - Sets the Frames Per Second for recording for each channel. Each channel can be set
to 1, 2, 3, 7, 15 or 30 Frames per second (real time video capture) from a shared pool of 240
FPS. This is reflected in the Frame Remaining bar below Panic Recording Time.
• Quality - Sets the video recording quality to Low, Standard, High or Highest.
• Audio - The Audio Recording Settings work differently on the 4 CH and 8/16 CH Models:
• 4CH Model: Select Audio channel 1~4 for each camera.
• MANUAL RECORDING TIME - Set the amount of time for the system to record in manual
(Panic) Mode from 5~60 minutes.
Select the APPLY button to save your settings, or select UNDO to cancel without saving.
16
Search Mode
Search Mode
Search mode allows you to locate
previously recorded video by Date and
Time, or by Event Type.
• Press the Search Button on the front
panel or Remote Control, or open the
system Menu and select SEARCH.
• Enter the User Name and Password (if
required).
• Use the Left / Right arrows on the Front
Panel or Remote Control to switch
between the Search By Time and
Search By Event screens.
Search By Time
Searches the system based on date and
time.
• Press the Enter button to access the
Calendar (on the left side of the screen)
• Press ENTER to select and confirm the
year, month and calendar dates. The
calendar will be highlighted in
YELLOW when active.
• Navigate within the calendar using the
Arrow Keys on the front panel or remote
control.
Any days highlighted with GREEN
indicate that there is recorded video data.
• Once the date has been located, press
the Enter button to accept the date, and
to access the Time Search (on the right
side of the screen).
• Press and Hold the arrow keys to select
the Time (increments of 1 minute).
Pressing the button without holding will
increment 15 minutes.
• Press the Enter button to start the
playback. Press the Return button to
stop playback and return to the Search
By Time screen.
NOTE: The unit will continue to record data
while in Playback Mode.
The Date and Time will be displayed at
the bottom of the screen. A playback icon
will appear indicating that the unit is in
Playback mode.
17
Search Mode
Search By Event
Searches the system based on
Event Type (Alarm, Motion,
Continuous or System).
• Press the right arrow button on
the front panel or remote control
to access the Search By Event
screen.
• Select From and To dates,
Events (Alarm, Continuous,
Motion and Other) and
Cameras
• Navigate within the options
using the Arrow Keys on the
front panel or remote.control.
Press the Enter button to select or deselect options (Note: Multiple event types can be
selected).
• Navigate to the Start button at the bottom of the screen and press the Enter button. A listing
of events will be displayed.
• Navigate to an event, and press the Enter button to start the playback. Press the Return button
to stop the playback.and return to the Event Search screen.
18
System Setup Controls
System Setup Controls
• Open the MENU screen by pressing the MENU
button. Login with your user ID and password
if required.
• Select SYSTEM SETUP and press the ENTER
button.
• Scroll through the options by pressing the UP,
DOWN buttons on the Front Panel or Remote
Control.
• To enter a sub-menu, select the option and
press the ENTER button. To exit a SUBMENU,
press the RETURN button.
• The 4-channel version also contains a
“Shutdown” button on the ENTERING SETUP
Menu.
• To exit the MENU, press the RETURN button.
NOTE: Options may differ between the 4 Channel
and the 8/16 Channel Models. Carefully review the
following menu options for details.
DISPLAY - Setup of display options.
CAMERA - Setup for individual Cameras.
SOUND - Sound settings for the System.
SYSTEM - System and Network settings.
EVENT/SENSOR - Alarm and Event setup.
DISK MANAGE - Hard drive options.
: Scroll UP/DOWN/LEFT/
RIGHT within a menu
ENTER option
: Press this button to select
and change the values in a
RETURN menu option
: Complete modifications of a
menu option; exit a menu
19
System Setup Menu
System Setup Menu
• Open the Menu and select SYSTEM
SETUP.
• Select DISPLAY and press the
ENTER button.
The Display Menu controls:
OSD - Onscreen display settings
control the camera titles, event
indicators, and general screen settings.
MONITOR - Display settings for Alarm
and Events
OSD (Onscreen Display)
• Status Bar - Turns the status bar
ON/OFF. The status bar displays:
• Recording State (Recording: Red,
Pre-recording: Green)
• Network Indicators
• Time and Date
• % HDD Free
• Refer to Recording Settings.
• Camera Title - Turns the display of
the Camera Titles ON/OFF.
• Event Icon - Turns the Event Icon
display ON/OFF.
20
System Setup Menu
OSD (Onscreen Display)
• Motion Sensor Display - Turns the
display of the Motion Sensor to:
• Active: Display motion sensor of
motion detection area.
• Inactive: Display motion sensor
except motion detection area.
• Off: No display of motion sensor.
• Motion Color - Sets the motion
sensor color. When Motion is
detected on a channel, the moving
parts of the image will be highlighted
with colored squares (i.e. Blue
Squares).
• Language - Select the system
language.
MONITOR
• Sequence Dwell - Sets the cycle time
when the system is in Sequence
Mode (between 1~60 seconds).
• Alarm Pop-Up Mode - Set to ON/
OFF. Switches the screen display to
any channel when an Alarm is
detected.
• Alarm Pop-Up Dwell - Determines
the length of time that a channel is
displayed when an Alarm is detected
(between 1~60 seconds).
• Motion Pop-Up Mode - Set to ON/
OFF. Switches the screen display to
any channel when Motion is detected.
• Motion Pop-Up Dwell - Determines
the length of time that a channel is
displayed when Motion is detected
(between 1~60 seconds).
21
Camera Menu
Camera Menu
The Camera Settings and Controls:
CAMERA TITLE - Settings for the onscreen
display of individual Camera Titles.
COLOR SETUP - Color settings for
individual cameras.
PTZ SETUP - Configuration for PTZ type
cameras (not included with the system).
MOTION SENSOR - Configuration for Video
Motion Detection.
CAMERA TITLE
• CAM # - Indicates the Camera Number
(corresponds to the BNC connection port
on the back of the system).
• Covert - Turns the onscreen display of
the Camera ON/OFF. Covert Cameras
continue to record, however the camera
is not displayed onscreen. This feature
is commonly used in situations where the
Monitor is located in a public area, and a
camera should not be displayed (i.e.
Located in a Cash Count room, or
directed at a Cash Register).
• Title - Sets the name for the individual
camera (0~9, A~Z) up to # characters,
by using the Virtual Keyboard:
• Virtual Keyboard - Appears when the
Camera Title change is selected.
Navigate with the arrow keys, and press
ENTER to select a Number or Letter.
• APPLY - Saves the Title change.
• UNDO - Exit without saving.
22
Camera Menu
COLOR SETUP
Displays the settings for Brightness,
Contrast, Tint and Color for individual
cameras.
• Press the ENTER Button and select a
camera, or double-click using the
mouse.
• Set the Brightness, Contrast, Tint and
Color for each camera. These settings
can be set to a range of
1(low)~100(high)
• Press the RETURN button to return to
the Camera Color Setup screen.
PTZ SETUP
PTZ Setup is for PTZ Type Cameras ONLY,
which are not included with this system. For
more information on PTZ Cameras, visit us
on the web at www.digimerge.com
• ADDRESS - Select the physical address
location of the PTZ Camera (as
connected to the rear PTZ Control
Block. Refer to the appendices for
details).
• PROTOCOL- Select the Protocol for the
PTZ Camera. See the list of compatible
protocols below. Consult the Owners
Manual of the PTZ Camera for further
details.
• BAUDRATE - Setup for the PTZ
Communication Speed: (2400, 4800,
9600,19200, 38400 BPS).
Press to enter the Detailed PTZ
Properties screen.
Compatible PTZ Protocols:
Samsung (MRX-1000), Samsung(SCC641), Honeywell(SD1), Honeywell (GMC), Lilin(Fastdome), Fastrax(?),
GC(655N), D-MAX, Sunin DSC-230, Scan Dome-?, Vicon, Philips8560-700, Sensormatic, Panasonic(WV-CS850),
Panasonic(WV-CSR604), VRX-210 Kalatel(KTD-312), PELCO-D, PELCO-P, & Dynacolor(D7722).
23
Camera Menu
PTZ PROPERTIES
• Channel No. - Camera Number.
• PTZ Driver - The compatible driver
selected for the PTZ Camera.
• Auto Focus - Sets the Automatic camera
focus to ON/OFF.
• Auto Iris - Sets the Automatic Shutter to
ON/OFF.
• Speed Controls - Sets the Pitch, Zoom,
Focus and Iris speeds between 1~5.
MOTION SENSOR
• Sensitivity - Controls the Motion
Sensitivity for the individual camera
between 1 (low) ~ 10 (high).
• Area Setup - Opens the Area Setup for
the camera:
Selected Area is shaded in Grey.
AREA SETUP - Move the Cursor by using the directional arrows
located on the Front Panel or Remote Control.
- Press Enter to select or deselect a Region.
- Press the Return key to access the confirmation
screen.
- Click and drag with the Left Mouse Button.
24
CONFIRMATION SCREEN Select All - Selects all areas
Deselect All - Clears all areas
Cancel - Cancels Area Setup
Save & Exit - Saves the settings.
Sound Menu
Sound Menu
The System Sound settings:
AUDIO - Settings for the system Audio for
Live and Remote monitoring.
BUZZER - Settings for System Buzzer
(audible alerts).
SOUND
• Live Audio - Turns Live System Audio
(from the Audio on the terminal) to ON/
OFF.
• Audio Monitoring Channel - Select
the channel for Listen-in Audio (1~4).
NOTE: Listen In Audio only works with
Channels 1~4 (4CH).
• Network Audio TX - Sets Network
Audio Transmission to ON/OFF.
• Network Audio RX - Sets Network
Audio Receive to ON/OFF.
BUZZER
• Keypad - Turns the Keypad buzzer ON/
OFF (when a key is pressed on the
Panel).
• Remote Control - Turns the buzzer
ON/OFF when a button is pressed on
the remote control.
25
System Menu
System Menu
The System Setting controls contain:
DATE/TIME - Date and Time controls for
the system.
NETWORK - Network and remote access
controls.
MAIL - Mail setup
USER MANAGEMENT - Controls for
system users.
SYSTEM MANAGEMENT - System
specific settings and controls
CONTROL DEVICE - Settings for an
external control device (e.g. a PTZ camera)
not included with the system
DATE/TIME
• Date/Time - Sets the current system
Date and Time.*
• Date Format - Sets the Date Display
format (MM-DD-YYYY,
YYYY-MM-DD, etc.).
• Time Format - Sets the Time Display
format to either 12 or 24 hour display.
• Network Time Server Setup Synchronizes the system to the specified remote time server. Select the SYNC button to
connect to the remote server and synchronize the time.
• Timezone Setup - Selections for the local Time Zone (i.e. EST, CST, PST). The DST (Daylight
Savings Time) can be set to ON/OFF.
* NOTE: If the Date/TIme is set into the past, a message will appear warning that
Overlapped date(s) will be erased.
** MAKE SURE THAT THE DATE AND TIME ARE SET PRIOR TO RECORDING! **
26
System Menu
NETWORK
• DHCP (Dynamic Host Configuration
Protocol) - Allows the System to
receive Network Information from the
DHCP Server (i.e. The local Router).
• If DHCP is set to ON, the IP Address,
Gateway and Subnet Mask will be
assigned by the DHCP Server (i.e. The
local area network Router. The Router
is not included with this system).
• If DHCP is set to OFF, the Network
Information will need to be assigned
manually.
• DDNS (Dynamic DNS) - Allows the
System to be accessed using a fixed
domain (website URL) without entering
the IP address. Digimerge offers a free
DDNS Service at http://
ddns.digimerge.net
• If you use the DDNS, there is no need
to enter the IP Address with every
connection.
• Navigate to the DDNS website to
configure the free account. Enter your
specific information (as provided at the
DDNS Site)
• Refer to the Network Setup instructions
in the appendices for information on
using the Free DDNS Service.
• Web Service - Allows the unit to be
remotely accessed using Internet
Explorer. This setting can be set to ON/
OFF.
• IP Address - The IP address assigned to the System.
• Gateway - The network Gateway assigned by the Router (or manually entered).
• Subnet Mask - The network Subnet Mask assigned by the Router (or manually entered).
27
System Menu
NETWORK
• 1st / 2nd DNS Server - Automatically
detected if DHCP is set to ON. Displays
the IP address of the local DNS Server
(i.e. local Router).
• DDNS Server - Set to the free DDNS
Server provided by Digimerge
(ddns.digimerge.net).
• Net Client Port - Default port of 6100.
Used for remote connection.
• Web Server Port - Default port of 80.
Used for remote connection.
• Max TX Speed - Sets the default
Maximum Data Transfer speed for the
remote connection (default of 8192 KB/
sec.).
MAIL SETUP
The Mail Setup uses your existing Email
settings to send notifications and alerts
• Default Server - Click to use the
system default.
• Server - Enter the Email server
information for your IP.
• Port - Default port of 25
• Security - Sets the Mail Security ON/
OFF (based on the requirements of the
mail provider).
• User - Enter the User Name.
• Password - Enter the User Password.
NOTE: The Virtual Keyboard appears
when entering the Mail Setup
information.
• Test Email - Tests the Email Configuration, and generates a SUCCESS or FAIL message.
28
System Menu
USER MANAGEMENT
• User setup consists of three groups:
Administrator, Manager or User.
• Up to seven new users can be added
to the system.
• ADD - Opens the ADD New User
screen to configure the new user
settings
NOTE: A maximum of 4 users can be
remotely connected to the System
simultaneously.
ADD User Screen
• User ID - Enter an ID (Name) for the
new user
• Password - Enter a password for the
New User
• Group - Enter the permissions level:
• Manager - Mid Level Access. The
Manager can use the Search Functions,
and view live video.
• User - Low Level Access. The User Can
view cameras without changing settings.
• Email - Enter the Email address for the
New User.
• Email Notification - Turns the email
notifications for the user ON/OFF.
NOTE: The Virtual Keyboard appears
when entering the Mail Setup
information.
29
System Menu
SYSTEM MANAGEMENT
• System Information - Navigate to the
PRESS button, and choose ENTER to
display the System Information.
• System Name - Input a name for the
system using the Virtual Keyboard.
• FW Update - Navigate to the PRESS
button, and choose ENTER to update
the System Firmware.
• Factory Default - Navigate to the
PRESS button, and choose ENTER to
reset the System to Factory Defaults.
• System Data - Saves or Loads the
System Data (system settings).
• Password - Turns the system
password ON/OFF (when logging into
the Menu Setup and Search Menus).
System Information Screen
Displays the System Information. The IP
address and MAC address are necessary
for setting up the DDNS Server.
• IP Address - Displays the IP address
assigned to the System.
• MAC Address - Displays the unique
MAC address assigned to the unit. This
address is hard coded to the unit and
cannot be changed.
• Disk Capacity - Displays the Total
Hard Drive space, and the amount of
Hard Drive in use.
• F/W Version - Displays the Firmware
version number.
• H/W Version - Displays the Hardware
version number.
• Video Signal Type - Indicates the
Video Signal Type as either NTSC or
PAL (depending on Region).
• DDNS Domain Name - The name
setup when the online DDNS
registration was created.
• Net Client and Web Ports - Displays
the ports for remote connection.
30
System Menu
SYSTEM MANAGEMENT
Firmware Update
New firmware is periodically available
for download from www.digimerge.com.
The firmware on the unit can be
updated via the USB port:
• Download the new firmware from
the website. Copy the files from the
PC to the USB flash drive.
• Insert the USB flash drive into the
System. Select the ‘Firmware
Update’ option by selecting the
PRESS button.
• Login with your user ID and
password.
• The USB device will be recognized
by the system - Press the START
button to display the available
firmware.
• Select the Firmware and press
ENTER. A prompt will appear
confirming the Update.
NOTE: You will need to restart your system
(power off and disconnect/reconnect power
cable) once the firmware has been updated for
the new changes to take effect. The DDNS
Settings will need to be re-entered after the
Firmware upgrade.
• Press OK to begin the update process.
• The System must be restarted for the
Changes to Take effect. Press OK, and
exit the Menu. The System will
automatically Reboot.
31
System Menu
SYSTEM MANAGEMENT
Factory Defaults
The System can be returned to the Factory
default settings:
• Select the ‘Factory Defaults’ option by
selecting the PRESS button.
• Login with your user ID and password.
• Choose OK to reset the unit, or
CANCEL to exit without resetting.
NOTE: If the System is reset to Factory
Defaults, all settings will be lost (except the
Date and Time).
System Data
The System settings can be saved to a
USB flash drive:
• Insert the USB flash drive into the
System and select the Save option to
save settings:
• A Success message indicates that the
backup was completed.
• If the device is not detected, a message
will indicate that No storage device was
found.
• Insert the USB flash drive into the
System and select the Load option to
restore settings.
• This is recommended after initial setup
and installation is complete.
CONTROL DEVICE
Used with an external control device (not
included with the system):
• System ID - Select system ID. (1~254)
• Protocol - Select protocol (from the
Device user Manual).
• Baud rate - Setup baud rate (from the
Device user Manual).
32
Event / Sensor
Event / Sensor
The Event Sensor Setting controls contain:
HDD EVENT - Checks the Hard Drive for
errors.
ALARM INPUT - Configuration settings for
an external Alarm sensor (i.e. Door /
Window Sensors).
ALARM OUTPUT - Sends a signal to an
external device when an alarm is detected.
BUZZER OUTPUT - Turns the audible
Buzzer ON/OFF for selected event types.
E-MAIL NOTIFICATION - Sends and
E-Mail notification when a selected event
occurs (based on User Configuration
settings).
HDD EVENT
• Disk Full Event - Set to ON/OFF to
send a notification when the internal
hard drive is full.
33
Event / Sensor
ALARM INPUT
Configurations for any external alarm
device (i.e. a Door or Window Sensor).
Refer to the appendices for hardware
configuration details.
• Operation - Sets the Alarm Sensor
Connection Status (Enable / Disable)
for an external alarm (i.e. Door or
Window Sensors).
• Type: Sets the Alarm Sensor type to
N/O (Normally Open) or N/C (Normally
Closed).
• N/O (Normally Open) - Select for an Alarm
that has a Normally Open circuit (such as
a door that remains open). An Alarm will
occur when this is changed to a Closed
status.
• N/C (Normally Closed) - Select for an
Alarm that has a Normally Closed circuit
(such as a Window Sensor). An Alarm will
occur when this is changed to a Opened
status.
ALARM OUTPUT
Sends an Alarm Out signal to a device
(such as a Manual Door or independent
Light/Buzzer Alarm) when an Alarm In
event is detected.
Note: You must have the option,
“Operation,” ENABLED in order to
configure the options in this menu.
• Relay - By default, 1. Non-selectable.
• Mode - Setup Reacted Relay as either
Latched or Transparent Mode:
• Latched – When sensor alarm activated,
relay reacted in setup duration.
• Transparent – Relay reacted temporary
during sensor alarm activate.
• Type - Set the Relay Type to either N/
O (Normally Open) or N/C (Normally
Closed).
• Operation - Setup Relay Connect with
Alarm Sensor to either Enable or
Disable.
34
Event / Sensor
ALARM OUTPUT
• Duration - Sets the Reacted Relay
Time. (5sec~5min or Until key-in)
• HDD Event - Turns the Alarm ON/OFF
when the Hard Drive experiencing
problems.
• Alarm - Sends the Alarm Out when an
Alarm Event is detected (set to ON/
OFF).
• Video Loss - Sends the Alarm Out
when a Video Loss Event is detected
(set to ON/OFF).
• Motion - Sends the Alarm Out when a
Motion Event is detected (set to ON/
OFF).
BUZZER OUTPUT
Generates a Buzzer when an alarm is
detected.
• Operation - Enables / Disables the
buzzer for selected Event / Alarm
types.
• Mode - Set the Reacted Relay to either
Latched or Transparent Mode.
• HDD Event - Generates a Buzzer alert
when a Hard Drive event occurs (set to
ON/OFF).
• Duration - Sets the Buzzer time (5sec
~ 5min or until a user logs into the
system).
• Alarm - Generates a Buzzer Alarm
when an Alarm Event is detected (set
to ON/OFF).
• Video Loss - Generates a Buzzer
Alarm when a Video Loss Event is
detected (set to ON/OFF).
• Motion - Generates a Buzzer Alarm
when a Motion Event is detected (set
to ON/OFF).
35
Event / Sensor
EMAIL NOTIFICATION
Note: You must have the option, “Notification,” set to ON in order to configure the options in
this menu.
• Notification - Sets the E-Mail
notification ON/OFF.
• HDD Event - A notification is sent if a
Hard Drive event is detected (set to ON/
OFF).
• Setup Event - A notification is sent
when changes are made to the system
configurations.
• Booting Event - A notification is sent
when system powers on.
Check the boxes under the following
notification types to enable/disable it for
channels 1~4:
• Alarm
• Video Loss
• Motion
• Frequency - Set the frequency of email
notifications from 1 min ~ 30 min.
36
Disk Management
Disk Management
• Overwrite - Determines how data is
maintained when the Hard Drive is full.
• ON - When Overwrite is set to ON, data
will be overwritten when the Hard Drive
is full, starting with the Oldest recording.
• OFF - When Overwrite is set to OFF, the
data will not be overwritten when the Hard
Disk is Full. Recording will Stop, and the
Buzzer will be Activated.
• Format - Erases all Hard Drive data:
• Press start button. A warning message will
be displayed with the prompt ‘All
Recorded Data will be erased.’
• Select OK to erase the data, or CANCEL
to return without erasing the Hard Drive.
• Once OK is selected, the user will be
prompted to enter the ADMIN
PASSWORD. Once the password is
accepted, all Hard Drive data will be
erased.
Formatting Status Indicator Window:
Once the format is complete, the
system will return to the Disk Manage
Menu.
37
Archiving
Archiving
The Archive feature copies data from the
internal hard drive to backup media such as
an external USB hard drive, USB flash
drive., or DVD-R/RW drive.
• Open the sub-menu and select
ARCHIVING.
Archiving Menu
• From - Select the Start Time and Date
for Backup.
• To - Select the End Time and Date for
Backup.
• A/V channel - Select the Video and
Audio Channel(s) for backup
• Device - Displays all detected backup
media devices (USB Flash Disk or USB
Hard Drive).
• Mode - Select the Backup Mode:
• Burning - Copies the data to the backup
device.
• Erasing & Burning- Copies the data to the
backup device, then deletes the data from
the System Hard Drive.
• Select START and press the ENTER
button to begin backup.
38
Archiving
Archiving Options
Once the Start Time, End Time and Channel
Selections have been completed, select the
START Button
A Drive Usage report will be displayed:
• Amount of space (in MB) needed
• Start and End Times for Each Channel,
with size of recordings (in MB)
• Size of the Log File
Select OK to begin the backup
The Writing status window
displays the completion
state of the Backup (in%)
The Extracting status
window displays the
completion state of the
Extraction of previously
archived data (in%)
The Erasing status
window displays the
completion state of the
Erasing of previously
archived data (in%)
Error Messages
Error dialogue when the archive
process fails.
Error dialogue displayed when the
backup device (USB) is not detected
39
Network Connectivity Overview
Network Connectivity Overview
The DVR can be remotely controlled using your existing network and the provided software.
1. Connect the DVR to the Router using an Ethernet Cable (not included). Power on the DVR.
NOTE: The DVR must be connected to the router prior to powering on the system. This
allows the system to communicate on your network
2. Find the IP address of your DVR through the Menu System on the unit.
3. Set up a web account at http://ddns.digimerge.net.
4. Enable PORT FORWARDING on your Router. See “Router Port Forwarding” on page 44.
5. Install the Software on your PC. See the Software Installation Guide (provided with this System)
for installation requirements and details on using the software.
DVR
INTERNET
ROUTER
(Not Included)
40
PC
(Not Included)
Network Connectivity Overview
IP & MAC Address
The IP & MAC Addresses are necessary for DDNS Setup (for
remote access to the DVR).
To Locate the System information, Press the ENTER button on
the Front Panel or Remote Control while viewing the Cameras.
The System Info window will be displayed.
- OR 1. Press the Menu Button on the Front Panel or Remote Control to
access the Menu. Select System Setup and press the Enter
button.
2. Select SYSTEM and press the ENTER button.
3. Select the SYSTEM MANAGEMENT tab on the left-hand side.
4. Under System Information, select PRESS and press the Enter
Button to display the System Information.
Finding Your External IP Address
You will need to have your External IP address to set up your DDNS account. One of the fastest
ways to find this information is to use a third party website such as http://www.showmyip.com
Your IP address can also be found within your Router settings. Refer to your router user guide for
further details.
41
Network Connectivity Overview
Setting Up Your DDNS Account
Digimerge offers a free DDNS service for use with your System. A
DDNS account allows you to setup a web site address that points
back to your Local Network. The following outlines how to set up
your free DNS account.
1. Navigate to http://ddns.digimerge.net
2. Select the Create Account option from the list on the left side of the screen.
3. Complete the Account Information fields with your personal information
4. Complete the System Information fields:
• Product License: Select your product model from the Product
License drop down menu
• <Product Code> - <MAC Address>: Locate the MAC address of
your (recorded while loading the System)
• URL Request: Choose a URL for your DDNS connection (i.e. your
name, your company or business name, or anything of your choice.)
42
Network Connectivity Overview
5. Click the Create New Account link at the bottom of the form to submit your request.
6. Your Account information will be sent to you at the E-mail Address you used in Step 3.
You will need this information for remote access to your System. Record YOUR information
below:
User Name:
________________________________________________________ *
Domain Name:
__________________________________________________________
Password:
__________________________________________________________
* Only the first part of the Domain Name is required for setup on the System.
If the full Domain sent is tomsmith.digimerge.net, the unit requires that only
tomsmith be entered.
43
Network Connectivity Overview
Router Port Forwarding
How do I enable Port Forwarding on my Router?
You will need to enable port forwarding on your Router to allow for external communications with
your DVR for ports:
• TCP/IP PORT 6100
• WEB PORT 80
Computers, DVRs, and other devices inside your network can only communicate directly with
each other within the internal network. Computers and systems outside your network cannot
directly communicate with these devices. When a system on the internal network needs to send
or receive information from a system outside the network (i.e. from the Internet), the information
is sent to the Router.
NETWORK EXAMPLE
Router
External IP
216.13.154.34
Router
Internal IP
192.168.0.1
Computer
Internal IP
192.168.0.2
DVR
Internal IP
192.168.0.3
Internet
Internal Network
When a computer on the Internet needs to send data to your internal network, it sends this data
to the external IP address of the Router. The Router then needs to decide where this data is to
be sent to. This is where setting up Port Forwarding becomes important.
Port Forwarding tells the router which device on the internal network to send the data to. When
you set up port forwarding on your Router, it takes the data from the external IP address:port
number and sends that data to an internal IP address:port number (i.e Router External IP
216.13.154.34:6100 to DVR Internal IP 192.168.0.3:6100).
The instructions found online in the Router Configuration Guide will assist you in the port
forwarding configurations for a selection of different router models.
44
Network Connectivity Overview
DDNS SETUP
Once the DDNS settings have been
configured online, the information must be
entered on the DVR to allow for remote
connection via the Digimerge Client
Software (or through Internet Explorer):
1. Open the MENU and select SYSTEM
SETUP.
2. Select SYSTEM and press the ENTER
button.
3. Select the NETWORK tab. Press the
Enter button to access the Network
settings. Select the DDNS SERVER
option, and press the ENTER button to
enter the DDNS SETUP.
4. Enter the information received in email
(including the password). Select OK to
save the settings.
45
Troubleshooting
Troubleshooting
When a malfunction occurs, it may not be serious and can be corrected easily. The following
describes the most common problems and solutions. Please refer to the following before calling
Digimerge Technical Support:
Problem:
DVR Unit is not receiving power, or is not powering up
Check:
• Confirm that all cables are connected correctly.
• Confirm that the power adaptor is securely connected to the back of the unit.
• Confirm that there is power at the outlet:
z
Connecting the power cable to another outlet
z
Test the outlet with another plugged device (such as an electric calculator or
phone charger)
• If the unit is connected through a power bar or surge protector, try bypassing the bar and
connecting the power directly to the wall outlet.
• Confirm that the unit is powered on (LED indicators on the front should be ON).
Problem:
The image on the DVR does appears, but does not have sound
Check:
• Check the VOLUME
• Check the AUDIO connections to the DVR
• Check the Configurations in the RECORDING MENU.
Problem:
There is no picture appearing on a Channel / Camera is not displaying
Check:
• Check the camera video cable and connections
• Disconnect and reconnect the cable at the DVR and at the Camera
• Try moving the camera to another channel or use another cable
46
Appendix 1: System Specifications
Appendix 1: System Specifications
General Specifications
Video Standard
NTSC / PAL
Video Inputs
4 BNC @ 1.0Vp-p, CVBS, 75ohms
Video Outputs
1 x Monitor Out
1 x VGA (800x600 @60Hz)
Image Size
3-5 KB (352x240 NTSC, 352x288 PAL)
5-10 KB (704x240 NTSC, 704x288 PAL)
6-16 KB (704x480 NTSC, 704x576 PAL)
Operating System
Linux
Recording Speed
352x240 (NTSC) / 352x288 (PAL)
704x240 (NTSC) / 704x288 (PAL)
704x480 (NTSC) / 704x576 (PAL)
Audio Inputs
4 x Line In (RCA Sockets)
Audio Outputs
1 x Line Out (RCA Socket)
Audio
2-Way Audio Conference (via network)
Compression Standard
MPEG-4
Video Inputs
4 x 1Vp-p, CBVS, 75ohms, BNC, Looping
Inputs
Hard Disk
3.5" SATA (up to 1 Terabyte)
Secondary Storage
External USB (flash drive, HDD), DVD-RW,
Network
Backup File Formats
AVI and JPG
Record Scheduling
Daily, Weekly adjust specific HR. per channel
Playback
Single and Quad
47
Appendix 1: System Specification (cont’d.)
Appendix 1: System Specification (cont’d.)
Alarm Specifications
Alarm Inputs
4 x TTL, programmable as NC or NO
Alarm Outputs
1 x relay with NO/NC Contact
30V DC/1A, 125 VAC/0.5A resistive
Activity Detection
11x8 Grid
Sensitivity Levels: 10
Covert Camera Operation
Programmable
PTZ Control
RS-485
Remote Function
Live View, Live Recording, Search, Set-up,
Back-up
Recording Specifications
Operation
Triplex
Recording Speed
352x240: 240/200 (NTSC/PAL)
704x240: 120/100 (NTSC/PAL)
704x480: 60/50 (NTSC/PAL)
Record Scheduling
Daily, Weekly, and Hour Specific
Pre / Post Alarm
Pre Alarm: 5 Seconds
Post Alarm: 3 Minutes, programmable per camera
Event / Log Search
Up to 100,000 for user login/logout, configuration
changes, remote access, and connects/
disconnects
Playback
Single or Quad Simultaneous
Network Specifications
Network Interface
8 Levels (56KB ~ 8MB)/sec.
Remote Access
View, Search, Record and Control via Software or
Internet Explorer
Network Protocol
TCP/IP, DDNS and Web
Network Interface
10/100 Base-TX; RJ-45
48
Appendix 1: System Specification (cont’d.)
Appendix 1: System Specification (cont’d.)
DVR Specifications
Supply Voltage
Input: 100 VAC - 240 VAC, 5A, 60/50Hz
Output: 12V DC / 5 A
Power Consumption
Approx. 60 watts
Temperature Rating
41°F ~ 122°F
5°C ~ 50°C
Housing
Steel / Metal (DHU500R Series); Plastic Metal/
Plastic (DHU104 Series)
Color
Silver (DHU500R Series); Black & Burgundy
(DHU104 Series)
Dimensions (WxDxH)
11.4" x 12.5" x 2.3"
290 mm x 318mm x 58mm
Weight
9.3 lbs
4.2 kg
As our products are subject to continuous improvement, Digimerge Technology Inc. and its
subsidiaries reserve the right to modify product design, specifications and prices, without notice
and without incurring any obligation.
E&OE
49
Appendix 2: Digimerge Client Software Requirements
Appendix 2: Digimerge Client Software Requirements
The Digimerge Client software (included with the DVR) has the following installation
requirements.
Minimum System Requirements:
Operating System
Windows 2000
Windows XP Home Edition
Windows XP Professional
Processor
.Pentium 4 - 1.5 GHz Processor (or equivalent)
Memory
256 MB RAM
Hard Drive
50 MB - Installation space required
* Additional Hard Drive space required for recording.
Recorded file size will vary depending on recording
quality settings
Recommended System Requirements:
Operating System
Windows XP Home Edition
Windows XP Professional
Processor
Pentium 4 / 3 GHz Processor (or equivalent)
Memory
1 GB RAM
Hard Drive
50 MB - Installation space required
* Additional Hard Drive space required for recording.
Recorded file size will vary depending on recording
quality settings
Please refer to the Digimerge Client Software User Guide included with your DVR for further
details.
Visit the Digimerge support website at www.digimerge.com for information on Windows Vista
compatibility.
50
Appendix 3: Monitor Out
Appendix 3: Monitor Out
Connect the system to an external monitor or to another DVR or observation system the
MONITOR OUT port on the back of the DVR.
• MONITOR OUT - Displays exactly what is shown from the DVR (Camera View, Menus, etc.)
to a TV or VCR.
DVR
SLAVE MONITOR
(Not Included)
OBSERVATION SYSTEM
(Not Included)
51
Appendix 4: Connecting Motion/Alarm Devices
Appendix 4: Connecting Motion/Alarm Devices
Motion detection and Alarm controls are enabled through the Menu system on the DVR.
Additional motion sensor devices can be connected to the system (Motion Sensors, Door/
Window Sensors).
A motion detection or sensor unit can be used to send a signal to the DVR to begin camera
viewing on the matching Video Channel (when enabled in the Menu):
• Example: A Window sensor unit has been installed on Alarm Block port #4. When this sensor
is activated, the camera on DIN or BNC VIDEO port #4 will become active (if enabled in the
MENU on the DVR)
Installing a Sensor
1. Connect the GROUND Cable to the GND port on the Alarm Block on the DVR
2. Connect the SIGNAL Cable to a numbered port.
To start ALARM RECORDING on the System, refer to the Menu Configuration section of this
manual.
DVR
SENSOR
(Not Included)
1-4 / 5-8: Alarm input terminals
receive a signal from a device (i.e.
Door or Window Sensor).
52
Ground
NO / NC: Alarm Output Terminals
send a signal to another device
when an alarm input is detected.
Appendix 5: Connecting a PTZ Camera
Appendix 5: Connecting a PTZ Camera
PTZ Cameras (not included with this system) can be connected to the PTZ Control Block on the
back panel of the System. The PTZ Controls are enabled through the Menu system on the DVR.
Additional PTZ Cameras are available at www.digimerge.com
Installing a PTZ (RS-445 Type) PTZ Camera:
1. Connect the Transmit Cable to the D+ port on the PTZ Control Block on the DVR.
2. Connect the Receive Cable to the D- port on the PTZ Control Block on the DVR.
3. Connect the Camera to BNC Channel 1 (DIN Channel 1 must be empty).
4. Configure PTZ Menu options. The PTZ Camera Settings will depend on the Type of Camera - refer to the specific
Camera Manual for your brand and model of PTZ Camera.
DVR
PTZ CAMERA
(Not Included)
53
Appendix 6: Full Connectivity Diagram
Appendix 6: Full Connectivity Diagram
The following diagram outlines a general set of connections available with the DVR.
PC
(not included)
ROUTER
(not included)
DVR
LINE-IN AUDIO /
AUDIO OUT
(not included)
(Not Included) PTZ CAMERA
(not included)
PS/2 MOUSE
(not included)
4 x BNC CAMERAS
(not included)
54
MONITOR OUT
(not included)
VGA OUT
(not included)
Appendix 7: Replacing the Hard Drive
Appendix 7: Replacing the Hard Drive
The system comes with a pre-installed, security-grade 3.5" SATA Hard Drive, however the unit
will work with a replacement single SATA Hard Drive (up to 1 TB).
NOTE: Make sure that the system is OFF and the power cable has been disconnected before
changing the Hard Drive.
Replacing the Hard Drive
Press the metal clip and gently pull each cable.
To replace the current hard drive:
1. Remove the four screws on the side panles and three screws on the rear panel. Carefully
remove the metal housing.
2. Disconnect the power and data cables from the hard drive. Press the metal clip on each
cable and gently pull.
3. Remove the four screws holding the hard drive into the drive bracket.
4. Place the new drive on the drive bracket and replace the four screws. Make sure the
connector pins are facing toward the cables.
5. Reconnect the power and data cables. The metal clip on each cable should be facing up.
Press the metal clip and gently push the cable until you hear a “click.”
6. Replace the metal housing and secure with the three screws on the rear panel and four
screws on the side panels.
55
Appendix 7: Replacing the Hard Drive
Formatting the New Hard Drive
The new hard drive must be formatted.
If a new HARD DRIVE is detected, the
system will prompt you to FORMAT the
drive. If you do not choose to format the
HARD DRIVE, the drive will not be
detected by the system.
To format the new hard drive:
1. From the system prompt, press the
Right Arrow key on the front panel to
select YES.
2. Press the Enter key on the front panel.
Note: If you choose to FORMAT a drive
in this way, the drive will no longer be
readable by a regular PC without using the HARD DRIVE VIEWER software included on the
CD provided with this unit.
NOTE: Do NOT turn off the System while the drive is formatting. This can cause problems with
the Hard Drive.
56
Appendix 8: Using the Storage Calculator
Appendix 8: Using the Storage Calculator
The Storage Calculator application is used to calculate the amount of recording time available on
your Hard Drive, based on the System Recording Settings. This application is located on the
Software Installation CD (provided
with your System)
1. Select the settings to reflect the
options you have chosen on your
System:
CH1~CH4 - Select the channels to
include in the Recording
Calculation
Resolution - Set the recording
Resolution to CIF (352x240), 2CIF
(704x240) or D1 (704x480)
Quality - Set the recording Quality
to Low, Standard, High or Highest.
FPS - Set the Frames Per Second
for the recording to 1, 2, 4, 8, 15 or
30 FPS.
HDD Size - Select the size of the
System Hard Drive.
Main Screen - The Software loads with the following defaul
selected. Use the dropdown selections to change the
options to reflect your System settings.
2. Click CALCULATE. The
Software will use all configurations
to provide recording data specific
to your System.
Example of Recording Time Calculations
57
Appendix 9: System Setup Tips
Appendix 9: System Setup Tips
There are several tips outlined below that will assist you in setting up your system:
Navigating within the System
Menu
• Open the MENU screen by pressing
the MENU button. Enter the password
if required.
• The Menu contains the following
options: Search, Archiving, Record
Start (Panic Recording), Sequence,
PTZ, System Setup, Record Setup,
Logoff, and Shutdown.
• Scroll through the options by pressing
the UP, DOWN buttons on the Front
Panel or Remote Control.
• To enter a sub-menu, select the option
and press the ENTER button. To exit a
SUBMENU, press the RETURN
button.
• To exit the MENU, press the RETURN
button.
Changing the Date and Time
Setting the correct date and time for your
system is important. Once the date and
time have been set correctly, it is highly
recommended that you format your Hard
Drive.
1. Open the MENU by pressing the MENU
button on the front panel of the system (or
on the Remote Control). Select the
SYSTEM SETUP Option and press the
ENTER button.
2. Select SYSTEM and press the ENTER
button.
58
Appendix 9: System Setup Tips
3. Select the DATE AND TIME Menu. Change the settings by navigating with the UP/
DOWN/LEFT and RIGHT arrow keys. Set the following based on your local Time (and
Timezone), and set the current date for the
system.
• Date/Time - Sets the current system Date
and Time.*
• Date Format - Sets the Date Display
format (MM-DD-YYYY, YYYY-MM-DD,
etc.).
• Time Format - Sets the Time Display
format to either 12 or 24 hour display.
• Network Time Server Setup Synchronizes the system to the specified
remote time server. Select the SYNC
button to connect to the remote server and
synchronize the time. (may also use a time
server of the users choice).
• Timezone Setup - Selections for the local Time Zone (i.e. EST, CST, PST). The DST
(Daylight Savings Time) can be set to ON/OFF.
* NOTE: If the Date/Time is set into the past, a message will appear warning that
Overlapped date(s) will be erased.
** MAKE SURE THAT THE DATE AND TIME ARE SET PRIOR TO RECORDING! **
59
Appendix 9: System Setup Tips
Formatting the Hard Drive
Formatting the hard drive after changing
the date, and before beginning the
recording of YOUR data is recommended,
as the system is set to Automatically start
recording when powered on (continuous
recording setting).
NOTE: Formatting the Hard Drive will
erase any previously recorded data. This
will NOT affect your system configurations.
1. From the system MENU, select SYSTEM
SETUP and press the ENTER button.
2. Select DISK MANAGEMENT and press
the ENTER button.
3. Under FORMAT, select the START and
press the ENTER button.
4. You will be prompted to enter the ADMIN
PASSWORD. Once the password is
accepted, all Hard Drive data will be
erased.
• A warning message will be displayed
with the prompt ‘All Recorded Data will
be erased.’
5. Select YES to erase the data, or NO to
return without erasing the Hard Drive.
Formatting Status Indicator Window:
Once the format is complete, the system
will return to the Disk Manage Menu.
60
Appendix 9: System Setup Tips
Camera Setup
Each camera should be assigned a name
that corresponds to its use (i.e. Dock1,
BackDoor, Cash3, etc.). This name is
displayed onscreen, and helps to identify
the camera location easily.
1. Enter MENU mode by pressing the MENU
button on the front panel of the system (or
on the Remote Control). Select the
SYSTEM SETUP Option.
2. Select the CAMERA menu from the MAIN
menu. Navigate using the up and down
arrows on the front panel (or remote
control). Highlight the selection in Green,
and press the ENTER button to enter the
CAMERA Menu.
3. Select the CAMERA TITLE Menu.
Change the settings by navigating with
the UP/DOWN/LEFT and RIGHT arrow
keys.
• CAM # - Indicates the Camera Number
(corresponds to the BNC connection
port on the back of the system).
• Covert - Turns the onscreen display of
the Camera ON/OFF. Covert Cameras
continue to record, however the
camera is not displayed onscreen. This
feature is commonly used in situations
where the Monitor is located in a public
area, and a camera should not be
displayed (i.e. Located in a Cash Count
room, or directed at a Cash Register).
• Title - Sets the name for the individual
camera (0~9, A~Z) up to # characters,
by using the Virtual Keyboard:
• Virtual Keyboard - Appears when the
Camera Title change is selected.
Navigate with the arrow keys, and
press ENTER to select a Number or
Letter.
• APPLY - Saves the Title change.
• PREVIOUS - Moves to the previous camera in the list
61
Appendix 9: System Setup Tips
Backing up your System Configurations
it is recommended to back up your system
configurations to a Memory Stick.
Configuring your system to meet your
specific needs can be time consuming having a backup of your settings will allow
you to reset your unit with your
personalized settings in the event of an
unwanted change.
1. Enter MENU mode by pressing the MENU
button on the front panel of the system (or
on the Remote Control). Select the
SYSTEM SETUP Option.
2. Select the SYSTEM MANAGEMENT
menu from the MAIN menu. Navigate
using the up and down arrows on the front
panel (or remote control). Highlight the
selection in Green, and press the ENTER
button to enter the SYSTEM
MANAGEMENT Menu.
3. Navigate to the System Data option - the
System settings can be saved to a USB
memory stick:
• Insert the Memory stick into the System
and select the Save option to save
settings:
• A Success message indicates that the
backup was completed.
• If the device is not detected, a message
will indicate that No storage device was
found.
• To load your User Settings, Insert the
Memory stick into the System and
select the Load option to restore
settings.
• System Backup is recommended after
initial setup and installation is
complete.
NOTE: Make sure to store your USB flash
drive in a safe place.
62
Appendix 10: Using Listen-In Audio
Appendix 10: Using Listen-In Audio
How do I enable Listen-In Audio, and how do I set the Listen-in
channel?
Listen-In Audio is the ability to listen to live
audio on ONE channel at a time, between
channels 1~4. To listen to live audio on a
channel:
1. Open the system MENU, select SYSTEM
SETUP and press the ENTER button.
2. Select SOUND and press the ENTER
button.
3. Under AUDIO, configure the following
options:
• Live Audio - Turns Live System Audio
(from the Audio on the terminal) to ON/
OFF.
• Audio Monitoring Channel - Select
the channel for Listen-in Audio.
• Network Audio TX - Turn network
audio transmission ON/OFF.
• Network Audio RX - Turn network
audio receiving ON/OFF.
NOTE: Once the LIVE AUDIO Feature has
been set to ON, the Remote Control can be
used to select the Listen-In Audio Channel.
Press the AUDIO SEL button on the
Remote Control to switch between
Channels 1~4. An Audio Icon will appear
onscreen next to the current Live Audio
Channel.
63
Appendix 11: Playing Recorded Video Data
Appendix 11: Playing Recorded Video Data
Search mode allows you to locate
previously recorded video by Date and
Time, or by Event Type.
• Press the Search Button on the front
panel or Remote Control
• Enter the User Name and Password (if
required).
• Use the Left / Right arrows on the Front
Panel or Remote Control to switch
between the Search By Time and
Search By Event screens.
Search By Time
Searches the system based on date and
time.
• Press the Enter button to access the
Calendar (on the left side of the screen)
• Navigate within the calendar using the
Arrow Keys on the front panel or remote
control.
• Once the date has been located, press
the Enter button to accept the date, and
to access the Time Search (on the right
side of the screen).
Any days highlighted with GREEN
indicate that there is recorded video data.
• Press and Hold the arrow keys to select
the Time (increments of 1 minute).
Pressing the button without holding will
increment 15 minutes.
• Press the Enter button to start the
playback. Press the Return button to
stop playback and return to the Search
By Time screen.
NOTE: The unit will continue to record data
while in Playback Mode.
The Date and Time will be displayed at
the bottom of the screen. A playback icon
will appear indicating that the unit is in
Playback mode.
64
Appendix 11: Playing Recorded Video Data
Search By Event
Searches the system based on Event Type
(Alarm, Motion, Continuous or System).
• Press the right arrow button on the front
panel or remote control to access the
Search By Event screen.
• Select From and To dates, Events
(Alarm, Continuous, Motion and Other)
and Cameras
• Navigate within the options using the
Arrow Keys on the front panel or remote
control. Press the Enter button to select
or deselect options (Note: Multiple
event types can be selected).
• Navigate to the Start button at the bottom of the screen and press the Enter button. A
listing of events will be displayed.
• Navigate to an event, and press the Enter button to start the playback. Press the Return
button to stop the playback.and return to the Event Search screen.
65
Appendix 12: Recording Modes
Appendix 12: Recording Modes
The system is set to automatically start recording when powered on. You may wish to change
these settings to better suit your security needs. These settings can be changed for an individual
camera on one time block, or can be set for multiple cameras for multiple time blocks.
Setting An Individual Time Block
1. Enter MENU mode by pressing the MENU
button on the front panel of the system (or
on the Remote Control). Select the
RECORD MENU Option.
2. Select the SIMPLE RECORDING MODE
menu. Navigate using the up and down
arrows on the front panel (or remote
control). Navigate using the arrow keys
3. Use the navigation arrows on the remote
control to select the Time Grid and press
the ENTER button. Once selected, the
Time Grid is highlighted in light blue.
4. Use the navigation arrows to select an
individual time block. Selected arrows are
highlighted in light blue.
5. Press the ENTER button. The selected
time block will be highlighted ORANGE.
6. Press ENTER button again to access the
Configuration Menu. Select
CONTINUOUS, MOTION or ALARM by
pressing the UP and DOWN arrows.
Press ENTER to check the boxes. Select
OK and press the ENTER button to save
your settings or select CANCEL to exit
without saving.
66
Add recording events: Continuous (purple),
Motion (light blue), Motion (red), or None (grey).
Appendix 12: Recording Modes
Setting Multiple Time Blocks
1. Enter MENU mode by pressing the MENU
button on the front panel of the system (or
on the Remote Control). Select the
RECORD MENU Option.
2. Select the SIMPLE RECORDING MODE
menu. Navigate using the up and down
arrows on the front panel (or remote
control). Navigate using the arrow keys
3. Use the navigation arrows on the remote
control to select the Time Grid and press
the ENTER button. Once selected, the
Time Grid is highlighted in light blue.
Add recording events: Continuous (purple),
Motion (light blue), Motion (red), or None (grey).
4. Use the navigation arrows to select an
individual time block. Selected arrows are
highlighted in light blue.
5. Press the ENTER button. The selected
time block will be highlighted ORANGE.
Press the UP, DOWN, LEFT and RIGHT
Arrow keys to highlight multiple time
blocks.
6. Press ENTER button again to access the
Configuration Menu. Select
CONTINUOUS, MOTION or ALARM by
pressing the UP and DOWN arrows.
Press ENTER to check the boxes. Select
OK and press the ENTER button to save
your settings or select CANCEL to exit
without saving.
67
Appendix 13: Setting Up Remote Viewing
Appendix 13: Setting Up Remote Viewing
Setting up the Remote Viewing Feature requires several steps. Networking skills are required to
correctly configure the remote viewing functions.
What do I need?
• The DVR System
• A PC with the installed DigiClient software (refer to the DigiClient Software Manual for
installation instructions)
• A router (not provided with the system) and High Speed Cable or DSL Internet Connectivity
(for remote viewing outside your network)
DVR
INTERNET
ROUTER
(Not Included)
PC
(Not Included)
Network Setup / Remote Access Overview
To setup remote viewing:
1. With the system powered off, connect the system to the router using the included Ethernet
cable.
2. Power the system on. You must connect the system to the router prior to turning on the
system. This allows the system and router to communicate over the network.
3. Press and hold the Enter button on the front panel to find your system's IP address.
4. Enable Port Forwarding on your router. Refer to the included Router Guide and Basics of
Remote Video Access Guide for further assistance with your specific network setup and
hardware.
5. Setup an account at http://ddns.digimerge.net
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Appendix 13: Setting Up Remote Viewing
IP & MAC Address
The IP & MAC Addresses are necessary for DDNS Setup (for
remote access to the DVR).
To Locate the System information, Press the ENTER button on
the Front Panel or Remote Control while viewing the Cameras.
The System Info window will be displayed.
- OR 1. Press the Menu Button on the Front Panel or Remote Control to
access the Menu. Select System Setup and press the Enter
button.
2. Select SYSTEM and press the ENTER button.
3. Select the SYSTEM MANAGEMENT tab on the left-hand side.
4. Under System Information, select PRESS and press the Enter
Button to display the System Information.
Finding Your External IP Address
You will need to have your External IP address to set up your DDNS account. One of the fastest
ways to find this information is to use a third party website such as http://www.showmyip.com
Your IP address can also be found within your Router settings. Refer to your router user guide for
further details.
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Appendix 13: Setting Up Remote Viewing
Setting Up Your DDNS Account
Digimerge offers a free DDNS service for use with your System. A
DDNS account allows you to setup a web site address that points
back to your Local Network. The following outlines how to set up
your free DNS account.
1. Navigate to http://ddns.digimerge.net
2. Select the Create Account option from the list on the left side of
the screen.
3. Complete the Account Information fields with your personal information
4. Complete the System Information fields:
• Product License: Select your product model from the Product
License drop down menu
• <Product Code> - <MAC Address>: Locate the MAC address of
your (recorded while loading the System)
• URL Request: Choose a URL for your DDNS connection (i.e. your
name, your company or business name, or anything of your choice.)
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Appendix 13: Setting Up Remote Viewing
5. Click the Create New Account link at the bottom of the form to submit your request.
6. Your Account information will be sent to you at the E-mail Address you used in Step 3.
You will need this information for remote access to your System. Record YOUR information
below:
User Name:
________________________________________________________ *
Domain Name:
__________________________________________________________
Password:
__________________________________________________________
* Only the first part of the Domain Name is required for setup on the System.
If the full Domain sent is tomsmith.digimerge.net, the unit requires that only
tomsmith be entered.
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Appendix 13: Setting Up Remote Viewing
Network - Router Port Forwarding
You will need to enable port forwarding on your Router to allow for external communications with
your DVR for ports:
• TCP/IP PORT 6100
• WEB PORT 80
Computers, DVRs, and other devices inside your network can only communicate directly with
each other within the internal network. Computers and systems outside your network cannot
directly communicate with these devices. When a system on the internal network needs to send
or receive information from a system outside the network (i.e. from the Internet), the information
is sent to the Router.
NETWORK EXAMPLE
Router
External IP
216.13.154.34
Router
Internal IP
192.168.0.1
Computer
Internal IP
192.168.0.2
DVR
Internal IP
192.168.0.3
Internet
Internal Network
When a computer on the Internet needs to send data to your internal network, it sends this data
to the external IP address of the Router. The Router then needs to decide where this data is to
be sent to. This is where setting up Port Forwarding becomes important.
Port Forwarding tells the router which device on the internal network to send the data to. When
you set up port forwarding on your Router, it takes the data from the external IP address:port
number and sends that data to an internal IP address:port number (i.e Router External IP
216.13.154.34:6100 to DVR Internal IP 192.168.0.3:6100).
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Appendix 13: Setting Up Remote Viewing
DDNS SETUP
Once the DDNS settings have been
configured online, the information must be
entered on the DVR to allow for remote
connection via the Digimerge Client
Software (or through Internet Explorer):
1. Open the MENU and select SYSTEM
SETUP.
2. Select SYSTEM and press the ENTER
button.
3. Select the NETWORK tab. Press the
Enter button to access the Network
settings. Select the DDNS SERVER
option, and press the ENTER button to
enter the DDNS SETUP.
4. Enter the information received in email
(including the password). Select OK to
save the settings.
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Appendix 13: Setting Up Remote Viewing
Digimerge NetViewer Software - Connection Manager
The Connection Manager contains the setup information to allow the user to remotely
connect to the DVR.
Adding a Group
Group - Right click on
‘Site’ to add a New Group.
A group can represent
one or more DVRs.
For Example, you may
have more than one
system in your office, so
would name your group
‘OFFICE’.
Each individual unit can
then be configured
separately for connection.
Enter a name for the
Group.
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Appendix 13: Setting Up Remote Viewing
Adding a Site (Individual Unit Configuration)
DVR Information - Enter the
information specific to the
unit:
• Name - Enter a name for the
unit.
• IP / Domain Name - Enter
the IP address or Domain
Name for the System. This
will vary depending on setup
(Internal Network
Connection or External
Remote access through the
Internet).
• Port - Set to 6100 by default.
• User ID - Enter the USER
ID to connect to the system
(the USER ID is configured
on the System - i.e. ADMIN case sensitive).
• Password - The password
used to access the System
(i.e. The ADMIN password is
set to 1234 by default).
Camera Assign - Set each
camera to a portion of the
9-view window by using the
drop down menu selections.
ADD Button - Adds the site
to the Group.
OK Button - Accepts the
changes and Closes the
configuration Window
75
Appendix 13: Setting Up Remote Viewing
Digimerge NetViewer Software - Remote Connection
Once the site setup profile has been created, a connection can then be made to the DVR:
1. Select the Site profile
from the Dropdown List.
2. Press the CONNECT
button.
The Connection Status
window displays the state
of the connection.
Once a successful
connection to the System
has been made, the black
screen view will switch to
Live Camera View mode.
NOTE: If another user is
connected to the System
using the same
credentials (i.e ADMIN),
the connection will be
rejected.
76
LIMITED WARRANTY
Digimerge Digital Video Recorder (DVR) – 5/3/1 Year Limited Hardware Warranty
Updated 08.12.08
Warranty: Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user purchaser that this
hardware product is free from manufacturing defects in material and workmanship under normal use for a period of three (3)
years from the documented date of purchase. Digimerge warrants the security certified Seagate SV35 Series Hard Disc Drive
(HDD) for a period of (5) years from the documented date of purchase.
DVR Warranty Details:
The three (3) year warranty period consists of:
•
One (1) year over-the-counter replacement warranty covering parts and labor
•
Two (2) additional years of repair depot warranty covering parts and labor with proof of RA issued by Digimerge tech
support
Exceptions to the above warranty are:
•
DVR components including, but not limited to, moving parts, motors, fans, removable flash memory. These are
warranted for a one (1) year period.
•
Data loss – end users are recommended to back up the content of the hard drive on a regular basis.
•
Data recovery, consequential damages, incidental damages and costs related to removal and installation of the hard
drive are not covered under this warranty and are not part of the repair or exchange process.
Software & Consumables: All software, accompanying documentation and consumables (including but not limited to fuses and
batteries) provided with or as part of the product are furnished AS IS, and are excluded from warranty coverage. Digimerge is
not obligated to provide the end-user with a substitute product during the warranty period or at any time.
NOTE: Products are subject to continuous improvement. DIGIMERGE Technologies Inc. and its subsidiaries reserve the right
to modify product design, specifications and prices, without notice and without incurring any obligation. Software and firmware
are subject to updates from time to time.
For valid warranty claims made during the warranty period, upon proper proof of purchase (which is defined as a “valid form
of a bill of sale or receipt from an authorized retailer or distributor showing the original date of purchase”), defective products
will, at the sole discretion of Digimerge, be repaired or replaced with equal or better product in terms of hardware features
without charge if all the conditions set forth in this warranty are met. Any products repaired or replaced within the warranty
period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the return shipment date, or the
remainder of the warranty term, whichever is longer. Repairs are warranted for 90 days outside the original warranty period.
Products and parts, at Digimerge’s sole discretion, may be replaced with new or refurbished items, and the products and parts
replaced become the property of Digimerge. Product returned to Digimerge must be properly packaged in its original
packaging (or packaging providing the product with protection equivalent to the original packaging) and sent, with the postage
charges prepaid via a shipping method that provides for tracking of your package, to the address provided at the time the
Return Authorization was requested. The customer is responsible for all shipping costs associated with the return of the
defective products for warranty service to Digimerge warranty/repair depot facilities. Products will be returned to the end-user
freight prepaid. Digimerge reserves the right to replace the original hard drive with an equivalent one.
Exclusions and Limitations: Any of the following will void this warranty:
1. Installation or use of the product other than strictly in accordance with the instructions contained in the product’s
instruction manual;
2. If the product is subjected to operating conditions (including atmospheric, moisture and humidity conditions) outside
of the acceptable conditions specified in the product's instruction manual;
3. If the product is subjected to misuse (not adhering to instructions supplied with the product), negligence, modification
(of hardware, firmware or software) or abuse;
4. If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of God;
5. Adjustment, maintenance or repair of the product other than in accordance with Digimerge approved procedures; and
6. Use of replacement parts other than those specified by Digimerge.
7. If the products original identification (trademark, serial number, model number) markings have been removed,
defaced or altered.
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT’S
ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS
OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. REPAIR OR REPLACEMENT AS PROVIDED
UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE SHALL IN NO
EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY
KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF REVENUE OR PROFITS,
FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS AGAINST THE PURCHASER BY ANY THIRD
PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or distributors, that
are not contained in this limited warranty or in the owner's manual are authorized by Digimerge and do not modify or expand
this warranty. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the
limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for
personal injury. To the extent that such restrictions on limitations apply to the products, the above limitations and exclusions
may be limited in their application. In that case, when the implied warranties are not allowed to be excluded in their entirety,
they will be limited to the duration of the applicable written warranty, and if damages may not be limited then the above
limitations on damages apply, but only to the greatest extent permitted by local law.
Warranty and Non-Warranty Service:
Warranty service can be received by contacting your Digimerge dealer (during the warranty period). The dealer is required to
first contact Digimerge Technical Support for assistance. In the event the problem cannot be resolved over the phone or via
email, Digimerge will advise to return the product, at customer’s expense, for repair or replacement. Upon receipt of the
defective product, Digimerge will send a repaired or replacement product at Digimerge’s expense to the customer. Dealer
should send product to:
In United States:
Digimerge Returns
C/O Russell A. Farrow
15 Lawrence Bell Drive
Amherst, NY
14221
In Canada:
Digimerge Technologies Inc.,
Attention: Repair Department,
300 Alden Rd,
Markham, Ontario, Canada,
L3R 4C1
Out of warranty service: Please visit our web site (www.digimerge.com) for the name and location of the Digimerge
authorized service centers.
IT’S ALL ON THE WEB!
Product Information
Specification Sheets
User Manuals
Software Upgrades
Quick Start Guides
Firmware Upgrades
VISIT
www.digimerge.co
www.digimerge.com
Digimerge Technology Inc.
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