Acer 3600/5500 Laptop User manual

Aspire 3600/5500 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 3600/5500 service guide. Date 2006/7/25 II Chapter Chapter 2 Updates Add removing BIOS password SOP. Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders. III Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines. V VI Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: Platform and memroy Aspire 5500 Intel® CentrinoTM Mobile Technology, featuring: ® Pentium® M Processor 730/740/750/760/770 (2 MB L2 cache, 1.60/1.73/1.86/2/2.13 GHz, 533 MHz FSB) tIntel tIntel ® Pentium® M Processor 725 (2MB L2 cache, 1.6 GHz, 400 MHz FSB) tIntel ® 915GM/PM Express chipset solution: integrated Intel® PRO/Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi® CERTIFIEDTM solution, supporting Acer SignalUp wireless technology tWireless Aspire 3600 tIntel ® Pentium® M Processor 725 (2MB L2 cache, 1.6 GHz, 400 MHz FSB) tIntel ® Celeron® M Processor 350/360/370 (1 MB L2 cache, 1.30/1.40/1.50 GHz, 400 MHz FSB) tIntel ® 910GML Express chipset solution: integrated Intel® PRO/Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi® CERTIFIEDTM solution, supporting Acer SignalUp wireless technology tWireless T Intel® 915GM/PM (for Aspire 5500)/Intel® 910GML (for Aspire 3600)+Intel ICH6-M (Mobile Intel 82801FB) T 256/512 MB of DDR2 400/533 MHz memory, upgradeable to 2 GB using two soDIMM modules (dual-channel support) T 14.1 WXGA color TFT LCD, 1280 x 800 resolution; 16:10 viewing ratio, supporting simultaneous multi-window viewing on dual displays via Acer GridVista 16.7 million colors Display T T Intel® 915GM/PM (Aspire 5500)/Intel® 910GML(Aspire 3600) integrated 3D graphics, featuring Intel Graphics Media Accelerator 900 and up to 128 MB of VRAM, supporting Microsoft® DirectX® 9.0 and dual independent display ATI MOBILITYTM RADEONTM X700 with 64 MB or higher of dedicated VRAM, supporting ATI POWERPLAYTM 5.0, PCI ExpressTM, Microsoft® DirectX® 9.0 and DualView (Aspire 3600 only) T MPEG-2/DVD hardware-assisted capability T S-video/TV-out (NTSC/PAL) support (Aspire 5500 only) Storage subsystem T 40/60/80 GB ATA/100 hard disk drive T Optical drive options: tDVD-Dual Chapter 1 slot loading type double layer (Aspire 5500) 1 tDVD-Dual double layer (Aspire 3600) tDVD/CD-RW T combo 5-in-1 card reader (MS/MS PRO/MMC/SD/xD-Picture Card Input devices T Acer FineTouchTM keyboard T 84/85-key keyboard T Touchpad with 4-way integrated scroll button T Four easy-launch buttons T Two front-access LED-buttons: WLAN and Bluetooth® T Audio system with two built-in speakers T MS-Sound compatible Audio Communication T Modem: 56K ITU V.90/V.92 modem with PTT approval; wake-on ring ready T LAN: 10/100/ (TravelMate 3210) or gigabit Ethernet (TravelMate 2400); wake-on ring ready T WLAN: integrated 802.11b/g Wi-Fi® CERTIFIEDTM solution (TravelMate 2400), or Intel® PRO/ Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi® CERTIFIEDTM solution (TravelMate 3210) T Acer SignalUp wireless technology support T WPAN: integrated Bluetooth® Human-centric design and ergonomics T Rugged, yet extremely portable design T Stylish appearance T Full-size keyboard with four programmable launch keys T Ergonomically-centered touchpad pointing device T Acer FineTouch keyboard with a 5-degree curve T Internet 4-way scroll button T Three USB 2.0 ports T 5-in-1 card reader (MS/MS-PRO/MMC/SD/XD) T PC Card slot (one Type II) T IEEE 1394 port (Aspire 5500 only) T Fast infrared (FIR) port (Aspire 5500 only) T External display (VGA) port T S-video/TV-out (NTSC/PAL) port (Aspire 5500 only) T Headphones/speaker/line-out port T Microphone/line-in jack T Ethernet (RJ-45) port T Modem (RJ-11) port I/O Ports 2 Chapter 1 T Chapter 1 DC-in jack for AC adaptor 3 System Block Diagram Intel Pentium-M/ Celeron-M CPU Micro FC-PGA Thermal Sensor Clock Generator CRT & TV-Out Conn. DDR II SODIMM 2 Daughter Card (M26P) PCI-Express x16 Mobile Intel 915PM/ GM and 910GML Express Chipset (Alviso) DDR II SODIMM 1 LVDS Conn. USB Conn. x3 Mobile Intel 82801FB ICH6-M Min i-PCI So cket BroadCOM LAN BCM440 1KFB / BCM578 8M PCMCIA & CardRead er Controller ENE CB7 12 13 94 Con troller TSB34AB21A USB Conn. x1 for BlueTooth Audio Codec Speaker Conn. Amplifier Jack x2 MDC Conn. SATA Conn. 13 94 Con n. 4 -Pin s RJ45 PCMCIA Slo t PATA Conn. 4-in -1 CradReader Slo t Super I/O SMsC LPC47N217 Power ON/ OFF Circuit RJ-11 ENE KB910Q (EC + KBC) Internal K/B BIOS Touch-Pad Conn. 4 DC/ DC Interface Circuit RTC Circuit Power DC/DC Circuit Power-OK Circuit Chapter 1 Board Layout Top View SW2 SW4 SW5 SW6 SW3 SW1 JP1 2 2 JP5 2 JP4 2 JP7 2 2 KQ: 2 JP42 2 2 JP10 SW3 Power Switch SW1 Lid Swtich JP1 Bluetooth Connector JP5 Touchpad Connector SW2 E-mail Switch JP4 Keyboard Connector SW4 Internet Browser Switch JP42 Speaker Connector SW5 Emanager Switch JP7 PCMCIA Slot SW6 User Programmable Switch JP10 Microphone Connector Chapter 1 5 Bottom View 2 PCN1 JP13 JP12 JP14 2 JP3 2 2 PJP11 JP20 JP17 2 JP16 JP22 2 2 JP21 JP19 2 2 JP23 JP24 2 JP25 2 JP26 JP28 2 2 JP30 2 JP31 JP35 T2 2 Q2 JP29 JP36 2 JP39 2 IR1 2 U42 6 JP41 JP21 Fan Connector JP24 USB Port PJP11 Battery Connector JP25 USB Port JP40 JP20 CPU Socket JP30 IEEE 1394 Port JP16 LVDS Connector JP36 Card Reader Connector JP22 VGA Board Connector IR Infrared Receiver PCN1 AC-IN JP40 Headphone out/line-out Jack (support SPDIF) JP13 USB Port JP41 Mic-in Jack JP12 Reserved for Acer ezDock. No ezDock for this model. JP28 HDD Connector JP14 Modem Board Connector JP35 Wireless LAN Card Connector JP3 External Display Port U42 BIOS JP17 S-Video Port JP26 DDR2 Socket JP19 RJ11/RJ45 JP31 DDR2 Socket JP23 Modem Cable Connector JP39 ODD Connector Chapter 1 An Aspire tour After knowing your computer features, let us show you around your new TravelMate computer. Front View # Chapter 1 Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Power button Turns the computer on and off. 3 Launch keys Buttons for launching frequently used programs. See “Launch keys” section for more details. 4 Microphone Internal microphone for sound recording. 5 Status indicators Light-Emitting Diodes (LEDs) that turn on and off to show the status of the computer’s functions and components. 6 Palmrest Comfortable support area for our hands when you use the computer. 7 Click buttons (left, center and right) The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. 8 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 9 Keyboard For entering data into your computer. 7 Closed Front View # 8 Icon Item Description 1 Speaker-out/line-out/ Headphone jack Connects to audio line-out devices (e.g., speakers, headphones). 2 Mic-in jack Accepts inputs from external microphone. 3 Speakers Left and right speakers deliver stereo audio output. 4 Bluetooth® communication button/ indicator Press to enable/disable Bluetooth function. Lights to indicate the status of Bluetoothcommunications (option only available for TravelMate 3210). 5 Wireless communication button/ indicator Press to enable/disable Wireless function. Lights to indicate the status of wireless LAN communications. 6 Power indicator Lights when the computer is on. 7 Battery indicator Lights when the battery is being charged Chapter 1 Left View # Icon Item Description 1 External display port Connects a display device (e.g., external monitor, LCD projector). 2 S-video/TV-out port Connects to a television or display device with S-video input (TravelMate 3210 only). 3 Network jack Connects to an Ethernet 10/100/1000based network. 4 Modem jack Connects to a phone line. 5 Two USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 6 IEEE 1394 port Connects to IEEE 1394 devices (TravelMate 3210 only). 7 PC Card slot Connects to one Type II PC Card. 8 5-in-1 card reader Accepts and MS, MS PRO, MMC, SD, or xD-Picture card (manufacturing option). Note: Only one card can operate at any given time. 9 Infrared port Interfaces with infrared devices like infrared printer and IR-aware computer (TravelMate 3210 only). 10 PC Card slot eject button Ejects the PC Card from the slot. Chapter 1 9 Right View # Icon Item Description 1 Optical drive eject button Ejects the optical drive tray from the drive. 2 LED indicator Lights up when the optical drive is active. 3 Optical drive Internal optical drive; accepts CDs or DVDs depending on the optical drive type. 4 Ventilation slots Enable the computer to stay cool, even after prolonged use. 5 Security Keylock Connects to a Kensington-compatible computer security lock. Rear Panel # Item Description Battery bay Houses the computer’s battery pack. 2 Power jack Connects to an AC adaptor. 3 10 Icon 1 Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Chapter 1 Bottom Panel 7 # Item Description 1 Battery bay Houses the computer’s battery pack. 2 Battery lock Locks the battery in place. 3 Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan. 4 Memory compartment Houses the computer’s main memory. 5 Hard disk bay Houses the computer’s hard disk (secured by two screws). 6 Battery release latch Releases the battery for removal. 7 Wireless LAN card compartment Houses the computer’s mini PCI. Indicators The computer has three easy-to-read status indicators on the upper-left above the keyboard, and four on the front panel. The power, battery and wireless communication status indicators are visible even when the LCD display is closed. Chapter 1 11 Icon Function Description Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is activated. Media Activity Indicates when the hard disc or optical drive is active. Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of wireless LAN communication. Power Lights up when the computer is on. Battery Lights up when the battery is being charged. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy Launch Buttons Located at the upper-right, above the keyboard are four buttons. These buttons are called launch keys. The are: mail, Web browser, Acer Empowering key “ “ and one user-programmable button. Press “ “ to ru the Acer eManager. Please see “Acer eManager”. The mail and Web buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable keys, run the Acer Launch Manager. 12 Chapter 1 Launch key Default application Mail Email application (user-programmable) Web browser Internet browser (user-programmable) Acer eManager (user-programmable) P User-programmable Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics The following teaches you how to use the touchpad: Chapter 1 13 T Move your finger across the touchpad (2) to move the cursor. T Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left button. T Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications. Function Left Button (1) Right Button (4) Main touchpad (2) Execute Click twice quickly Tap twice (at the same speed as doubleclicking the mouse button) Select Click once Tap once Drag Click and hold, then use finger to drag the cursor on the touchpad Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor. Access context menu Scroll Center button (3) Click once Click and hold to move up/down/left/right. NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness. 14 Chapter 1 Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded mumeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock <Fn>+<F11> When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. Scroll lock <Fn>+<F12> When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications. The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner. Cursor-control keys on embedded keypad Hold <Shift> while using cursor-control keys. Hold <Fn> while using cursor-control keys. Main keyboard keys Hold <Fn> while typing letters on embedded keypad. Type the letters in a normal manner. Windows Keys The keyboard has two keys that perform Windows-specific functions. Chapter 1 15 Key Icon Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + <Tab> Activates next taskbar button. + <E> Opens the My Computer window + <F1> Opens Help and Support. + <F> Opens the Find: All Files dialog box. + <R> Opens the Run dialog box. + <M> Minimizes all windows. <Shift>+ action. Application key + <M> Undoes the minimize all windows This key has the same effect as clicking the right mouse button; it opens the application’s context menu. Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like sreen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hot Key 16 Icon Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Acer eSetting Launches the Acer eSettings in Acer eManager. Fn-F3 Acer ePowerManagement Launches the Acer ePowerManagement in Acer eManager. Chapter 1 Hot Key Icon Function Description Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both. Fn-F6 Screen blank Turns the display screen backlight off to save power. Press any key to return. Fn-F7 Touchpad toggle Turns the internal touchpad on and off. Fn-F8 Speaker toggle Turns the speakers on and off. Fn-w Volume up Increases the speaker volume. Fn-y Volume down Decreases the speaker volume. Fn-x Brightness up Increases the screen brightness. Fn-z Brightness down Decreases the screen brightness Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: Chapter 1 17 The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard. The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the <Dollar> key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information. 18 Chapter 1 Hardware Specifications and Configurations Processor Item CPU type Specification Aspire 5500 Intel® Pentium® M Processor 730/740/750/760/770 (2 MB L2 cache, 1.60/ 1.73/1.86/2/2.13 GHz, 533 MHz FSB) Intel® Pentium® M Processor 725 (2MB L2 cache, 1.6 GHz, 400 MHz FSB) Aspire 3600 Intel® Pentium® M Processor 725 (2MB L2 cache, 1.6 GHz, 400 MHz FSB) Intel® Celeron® M Processor 350/360/370 (1 MB L2 cache, 1.30/1.40/1.50 GHz, 400 MHz FSB) Core logic Intel® 915GM/PM (for Aspire 5500)/Intel® 910GML (for Aspire 3600)+Intel ICH6-M (Mobile Intel 82801FB) CPU package Intel socketable 478pin Micro-BGA CPU core voltage 1.308V (highest frequency mode) to 0.956V (low frequency mode) 0.748V (deeper sleep mode) BIOS Item Specification BIOS vendor Phoenix BIOS Version 3A03 BIOS ROM type SST 39SF040A, 512KX8 CMOS Boot Block Flash Memory BIOS ROM size 512KB BIOS package 32-pin PLCC Supported protocols ACPI 1.0b, PC Card 95, SM BIOS 2.3, IEEE1284-ECP/EPP, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB 2.0, VGA BIOS, CD-ROM bootable, IEEE 1394 BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built-in CPU Cache size 1MB for Intel® Celeron® CPU/2MB for Intel® Pentium® 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write-back System Memory Item Specification Memory controller Intel 915GM/PM or Intel 910GML built-in Memory size 0MB (no on-board memory) ® ® DIMM socket number 2 sockets Supports memory size per socket 1024MB Supports maximum memory size 2G (by two 1024MB SO-DIMM module) Supports DIMM type DDR Synchronous DRAM Supports DIMM Speed 400 MHz/533 MHz Supports DIMM voltage 2.5V and 1.25V Chapter 1 19 System Memory Item Specification Supports DIMM package 200-pin soDIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications. Memory Combinations Slot 1 Slot 2 Total Memory 0MB 128MB 128MB 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 1284MB 1024MB 1152MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1125MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed. LAN Interface Item Chipset Specification BroadCOM BCM5788M(10/100/1000M) ; BCM4401KFB(10/100M) Supports LAN protocol 10/100/1000Mbps LAN connector type RJ45 LAN connector location Left side Features Integrated 10/100 BASE-T transceiver Wake on LAN support compliant with ACPI 2.0 PCI v2.2 IR Interface Item 20 Specification Part name VISHAY TFU6102F Package 8-pin SMT type Performance 4Mbit/s Chapter 1 IR Interface Item Specification Compliant IrDA 1.1 Modem Interface Item Specification Data modem data baud rate (bps) 56K Supports modem protocol V.90/V.92 Modem connector type RJ11 Modem connector location Left side Bluetooth Interface Item Specification Chipset ® built-in Mobile Intel 82801FB (ICH6-M) Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). Interface USB 1.1 Connector type Mini-USB Wireless Module 802.11b/g (optional device) Item Specification Chipset built-in Mobile Intel 82801FB (ICH6-M) Data throughput 11~54 Mbps Protocol 802.11b+g Interface Mini-PCI type II ® 5-in-1 card reader Item Specification Chipset ENE CB712 Protocol support MS/MS PRO/MMC/SD/xD Hard Disk Drive Interface Item Specification Vendor & Model Name SEAGATE ST94019A Toshiba Pluto MK4025GAS SEAGATE N2 ST960821A Toshiba Pluto MK6025GAS SEAGATE N2 ST9808210A Toshiba Pluto MK8025GAS SEAGATE ST9100822A TOSHIBA PLUTO MK1031GAS Capacity (MB) 40000 60000 80000 100000 Bytes per sector 512 512 512 512 Data heads 2/2 3/4 4/4 4/4 Disks 1/1 2/2 2/2 2/2 Spindle speed (RPM) 4200/4200 RPM 4200/4200 RPM 4200/4200 RPM 4200/4200 RPM Drive Format Chapter 1 21 Hard Disk Drive Interface Item Specification Performance Specifications Buffer size 2MB/8192KB 8192KB 8192KB 8192KB Interface ATA/ATAPI-6; ATA-6 ATA/ATAPI-6; ATA-6 ATA/ATA-6; ATA-6 ATA/ATA-6; ATA-6 Max. media transfer rate (disk-buffer, Mbytes/s) 372 350 350 373 Data transfer rate (host~buffer, Mbytes/s) 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec. Ultra DMA mode-5 100 MB/Sec. Ultra DMA mode-5 5V(DC) +/- 5% 5V(DC) +/- 5% 5V(DC) +/- 5% DC Power Requirements Voltage tolerance 5V(DC) +/- 5% Combo Drive Interface Item Specification Vendor & model name Philips SCB5265+UJDA770 Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained: Max 3.6Mbytes/sec Sustained: Max 10.8Mbytes/sec Buffer Memory 2MB Interface Enhanced IDE(ATAPI) compatible Applicable disc format Read: DVD: DVD-ROM, (DVD-5, DVD-9, DVD-10, DVD-18), DVD-Video, DVD-R (3.95 and 4.7G), DVD-RW, DVD+R, DVD+RW, Multi-Border DVD-R/DVD-RW, MultiSession DVD+R, DVD+RW and DVD-RAM (optional) CD: CD-DA, CD-ROM Mode-1, CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-i Ready, Video-CD (MPEG-1), Karaoke CD, Super Video CD, Photo-CD, Enhanced CD, CD Plus, CD Extra, i-trax CD, CD-Text, CD-R, CDRW Write: CD-DA, CD-ROM Mode-1CD-ROM/XA Mode-2 Form-1 and Mode-2 Form-2, CD-i, Video-CD, CD-Text Loading mechanism Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release Power Requirement Input Voltage 5 V +/- 5 % (Operating) DVD-Dual Interface Item 22 Specification Vendor & model name DVD Dual Pioneer DVR-K15RA DVD Dual Pioneer DVR-K05RA LiteOn SOSW-833S Panasonic UJ-845 Performance Specification With CD Diskette With DVD Diskette Transfer rate (KB/sec) Sustained: Max 3.6Mbytes/sec Sustained: Max 10.8Mbytes/sec Chapter 1 DVD-Dual Interface Item Specification Buffer Memory 2MBytes Interface Enhanced IDE(ATAPI) compatible Applicable disc format for LiteOn SOSW-833S Read: DVD: DVD single/dual layer (PTP, OTP), DVD-R (3.9G/4.7G), DVD-R multiborders, DVD-R Double Layer, DVD+R, DVD+R multi-sessions, DVD+R Double Layer, DVD-RW, and DVD+RW discs with diameter of 8 or 12cm CD: CD-DA, CD-ROM, CD-ROM/XA, Photo-CD, Multi-session, Karaoke-CD, Video-CD, CD-I FMV, CD Extra, CD Plus, CD-R, and CD-RW discs of 8 or 12 cm diameter Applicable disc format for Panasonic UJ-845 Read: DVD: DVD-5, 9,10,18, DVD-R (3.95G/4.7G), DVD-RW, DVD_RAM (4.7G), DVD+R, DVD+RW CD: CD-Audio, CD-ROM (mode1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CD-R, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT Write: DVD: DVD-RAM, DVD-R4.7GB, DVD-RW, DVD+R, DVD+RW CD: CD-R, CD-RW (disc at once, sessionat once, track at once, fixed/variable packet writing, multi-session) Applicable disc format for Pioneer DVR-K15RA KODAK Photo CD Single and Multi-session CD Extra (CD PLUS) Video CD CD text data (Read / Write) CD-R discs (Read / Write) CD-RW discs (Read / Write) DVD-ROM DVD-R Ver.2.00 for General (Read / Write) DVD-R-DL (Read/Write) DVD-RW Ver.1.0 & 1.1 & 1.2 (Read / Write) DVD+R Ver.1.0 & 1.11& 1.2 (Read/Write) DVD+R -DL Ver1.0 (Read / Write) DVD+RW Ver.1.1 & 1.2 (Read/Write) DVD-RAM (Ver.2.0 & 2.1) (Read only) Applicable disc format for Pioneer DVR-K05RA KODAK Photo CD Single and Multi-session CD Extra (CD PLUS) Video CD CD text data (Read / Write) CD-R discs (Read / Write) CD-RW discs (Read / Write) DVD-ROM DVD-R Ver.2.00 for General (Read / Write) DVD-RW Ver.1.0 & 1.1 & 1.2 (Read / Write) DVD+R Ver.1.0 & 1.11& 1.2 (Read/Write) DVD+R -DL Ver1.0 (Read / Write) DVD+RW Ver.1.1 & 1.2 (Read/Write) DVD-RAM (Ver.2.0 & 2.1) (Read only) Loading mechanism Load: Manual (SOSW-833S/DVR-K15) Auto (UJ-845/DVR-K05) Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release (Except for UJ-845/DVR-K05) Power Requirement Input Voltage Chapter 1 5 V +/- 5 % (Operating) 23 Audio Interface Item Audio Controller Specification ALC250 Audio onboard or optional Built-in Mono or Stereo Stereo Resolution 18 bit stereo digital to analog converter 18 bit stereo analog to digital converter Compatibility AC97 Mixed sound source Line-in, CD Voice channel 8/16-bit, mono/stereo Sampling rate 44,1 KHz (48K byte for AC97 interface) Internal microphone Yes Internal speaker / Quantity Yes/2 Video Interface Item Specification Chipset ATI Mobility RADEON® X700 (for discrete models) Package MBGA 708 pin Interface PCIE x16 Supports ZV (Zoomed Video) port Yes Video Memory Item Specification Chipset ATI Mobility RADEON® X700 (for discrete models) Memory size 64MB/128MB Interface DDR USB Port Item Specification Chipset built-in Mobile Intel 82801FB (ICH6-M) USB Compliancy Level 2.0 OHCI USB 1.1 and USB 2.0 Host controller Number of USB port 3 Location two on the left side; one on the rear side Serial port function control Enable/Disable by BIOS Setup ® IEEE 1394 Port Item Chipset 24 Specification TSB34AB21A Number of IEEE 1394 port 1 Location Left side Connector type IEEE 1394 Chapter 1 PCMCIA Port Item Specification PCMCIA controller ENE CB712 Supports card type Type-II Number of slots One type-II Access location Left panel Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Yes System Board Major Chips Item Core logic Controller ® Intel 915GM/PM (for Aspire 5500)/Intel® 910GML (for Aspire 3600)+Intel® ICH6-M (Mobile Intel 82801FB) VGA ATI Mobility RADEON® X700 (for discrete models) LAN BroadCom BCM4401(10/100M for Aspire 3600); BCM5788M(1G for Aspire 5500) IEEE 1394 TSB34AB21A USB 2.0 built-in Intel® ICH6-M (Mobile Intel 82801FB) Super I/O controller SMsC LPC 47N217 MODEM Bluetooth built-in Intel® ICH6-M (Mobile Intel 82801FB) Wireless 802.11 b+g built-in Intel® ICH6-M (Mobile Intel 82801FB) PCMCIA ENE CB712 Audio 5-in-1 card reader ENE CB712 Keyboard Item Specification Keyboard controller KB 910Q Total number of keypads 84-/85-key Windows logo key Yes Internal & external keyboard work simultaneously 1. Plug USB keyboard to the USB port directly: Yes 2. Use port replicator then plug a USB/PS 2 keyboard to the USB port/PS 2 port on the port replicator: Yes Chapter 1 25 Battery Item Specification Vendor & model name BATTERY LI-ION 6 CELLS-SANYO 2000mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2000mAH US18650G4 BATTERY LI-ION 6 CELLS-SANYO 2400mAH UR18650F BATTERY LI-ION 6 CELLS-SONY 2400mAH US18650G7 BATTERY LI-ION 9 CELLS-SANYO 2400mAH UR18650F Battery Type Li-ion Pack capacity 4800mAh 6cell and 7200mAh 9cell for Aspire 5500 4000mAh 6cell for Aspire 3600 Number of battery cell 53.3W 6cell and 79.9W 9cell for Aspire 5500 44.6W 6cell for Aspire 3600 Package configuration 3 cells in series, 2 series in parallel for 6-cell battery 2 cells in series, 3 series in parallel for 9-cell battery Normal voltage 11.1V Charge voltage 12.6+-0.1v LCD 14.1 inch Item Specification Vendor & model name QDI: QDI CMO QD14TL01 (Glare) QD14TL01 N141I1-L03 CMO Surface treatment: glare+hard coating 3H N141I1-L02 (nonglare) Screen Diagonal (mm) 14.1 inches 14.1 inches 14.1 inches Active Area (mm) 303.7x189.8 303.7x189.8 303.3x189.6 Display resolution (pixels) 1280x800 WXGA 1280x800 WXGA 1280x800 WXGA Pixel Pitch 0.2373x0.2373 0.2373x0.2373 0.2373x0.2373 Pixel Arrangement R.G.B. Vertical Stripe R.G.B. Vertical Stripe R.G.B. Vertical Stripe Display Mode Typical White Luminance (cd/m 2) Normally White Normally White Normally White 185 185 185 1.25 (5 points) 1.25 (5 points) N/A also called Brightness Luminance Uniformity 26 Contrast Ratio 300 300 400 Response Time (Optical Rise Time/Fall Time)msec 10/15 10/15 5/11 Nominal Input Voltage VDD +3.3V Typ. +3.3V +3.3V Typical Power Consumption (watt) N/A N/A N/A Weight 440g 440g 425g Physical Size(mm) 320x206x5.5 320x206x5.5 320x206x5.5 Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS Chapter 1 LCD 14.1 inch Item Support Color Specification 262K colors (RGB 6-bit data driver) 262,144 262,144 Horizontal: Right/Left 45/45 45/45 45/45 Vertial: Upper/Lower 20/35 20/35 20/45 0 to +40 (with high humidity more than 90%RH) 0 to +40 (with high humidity more than 90%RH) 0 to +40 (with high humidity more than 90%RH) -25 to +60 -25 to +60 -20 to +60 Viewing Angle (degree) Temperature Range( ° C) Operating Storage (shipping) LCD Inverter Item Vendor & model name Specification Delta DAC-07B037 B YEC YNV-C01 SumidaTWS-442-125 Brightness conditions Vadj=3.3V Input voltage (V) 9~21 Input current (mA) 350 (max) Output voltage (V, rms) 1600 (starting voltage) Output current (mA, rms) 6.2~6.8 (DAC=0) Output voltage frequency (k Hz) 45~65K Hz AC Adaptor Item Specification Input rating 90V AC to 264V AC, 47Hz to 63Hz Maximum input AC current 1.7A Inrush current 240A@115VAC 240A@230VAC Efficiency 83% min. @115VAC input full load System Power Management ACPI mode Power Management Mech. Off (G3) All devices in the system are turned off completely. Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off completely. Working (G0/S0) Individual devices such as the CPU and hard disc may be power managed in this state. Suspend to RAM (S3) CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD-ROM Power Down Super I/O Low Power mode Save to Disk (S4) Also called Hibernate state. System saves all system states and data onto the disc prior to power off the whole system. Chapter 1 27 28 Chapter 1 Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen). Press m to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to “enabled”. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility. Chapter 2 29 Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu. T In any menu, you can load default settings by pressing t. You can also press u to save any changes made and exit the BIOS Setup Utility. Insyde Software SCU Main May 20, 2003 Advanced Security ----Devices--------------------------------------------------Product Name = TravelMate 3210 Manufacture Name = Acer BIOS Version = V1.00 VGA Version = 3104 5:40:09 Boot AM Exit -----System------------------------CPU = Intel® Pentium ® 4 CPU speed = 2.0 GHz L2 Cache = 2048 KB HDD Model Name = HITACHI_DK23EA-40-(PM) HDD Serial Number = 123456789 ATAPI Model Name = UJDA740 DVD/CDROM-(SM) ----Memory-----------------------System Memory = 640 KB Extended Memory = 256MB Serial Number = ( 32 bytes) VGA Memory = 128 MB Asset Tag = (32 bytes) UUID = (16 bytes) Setup system date, time. Enable boot logo and get system information. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information vary in models. 30 Chapter 2 Main Insyde Software SCU Main May 20, 2005 Advanced Security Boot ----Devices--------------------------------------------------Product Name Manufacturer Name VGA Version = 3104 Exit CPU = Intel® Pentium ® 4 CPU speed = 2.0 GHz = Acer = V1.00 AM -----System------------------------- = TravelMate 3210 BIOS Version 5:40:09 L2 Cache = 2048 KB HDD Model Name = HITACHI_DK23EA-40-(PM) ----Memory------------------------ HDD Serial Number = 123456789 System Memory ATAPI Model Name = UJDA740 DVD/CDROM-(SM) = 640 KB Extended Memory = 256MB VGA Memory Serial Number = ( 32 bytes) = 128 MB Asset Tag = (32 bytes) UUID = (16 bytes) Setup system date, time. Enable boot logo and get system information. NOTE: The system information is subject to different models. Parameter Product Name Description This field displays the prodcut name of the system. Manufacturer Name This field displays the manufacturer name of the system BIOS Version This field displays the BIOS version of the system. VGA Version This field shows the VGA firmware version of the system. HDD Model Name This field shows the model name of HDD installed on primary IDE master. HDD Serial Number This field displays the serial number of HDD installed on primary IDE master. ATAPI Mode Name This field displays the mofel name of devices installed on secondary IDE master. The hard disk drive or optical drive model name is automatically detected by the system. Serial Number This field displays the serial number of this unit. Asset Tag This field displays the asset tag of this unit. UUID This will be visible only when an internal LAN device is presenting. UUID=32bytes CPU This field shows the brand name of the system CPU. CPU speed Chapter 2 31 Parameter Description L2 Cache This field displays CPU L2 cache size. It varies in CPU type. System Memory This field reports the memory size of system base memory. The size is fixed to 640 KB. Extended Memory This field reports the memory size of the extended memory in the system. Extended memory size = Total memory size - 2MB VGA Memory VGA Memory size: Discrete = 64 or 128MB (depends on actual VRAM size) TurboCache = 32MB (actual TurboCache VRAM size) Intel(R) 915 DVMT: you can select the following options: 1. 64MB (8MB pre-allocated + 56MB DVMT) 2. 128MB (8MB pre-allocated + 128MB DVMT)-Default value 3. Max DVMT (160MB on 256MB system memory, 224MB on 512 and above system memory). The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. 32 Chapter 2 Insyde Software SCU Main Advanced May 20, 2005 Security Boot 5:40:09 AM Exit Date and Time Power On Display ----------------Power On Display--------------- ˇ Quiet Boot (˙ ) Auto ˇ LCD Auto DIM ( ) Both ˇ _ Network Boot F12 Boot Menu OK Cancel ˇ D2D Recovery Press <Tab> key to select a control. <OK> button or <Enter> key accept entries. <Cancel> button or <Esc> key reject entries. Use cursor, spacebar, and numeric keys to change values. <Alt> key activates accelerators. NOTE: The screen above is for your reference only. Actual values may differ. Chapter 2 33 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Date and Time The hours are displayed with 12 hour format. The values setin these two fields take effect immediately. Quiet Boot Determines if the system will display customer logo and summary screen or not. Format/Option Option: Enabled or Disabled Enable: Customer logo is displayed, and summary screen is disabled. Disabled: Custoemr logo is not displayed, and summary screen is enabled. Power on display Auto: During power process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Option: Auto or Both Both: Simultaneously enable both the integrated LCD screen and the system’s external video port (for an external CRT or projector). LCD Auto Dim Determines if the system will automatically dim the LCD brightness in order to save power when AC is not present. Option: Enabled or Disabled The system will support an automatic dimming of the LCD backlight when the AC power is NOT available (running on battery power). Network Boot Enables, disables the system boot from LAN (remote server). Option: Enabled or Disabled F12 Boot Menu Enables, disables Boot Menu during POST. Option: Disabled or Enabled D2D Recovery Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. Option: Enabled or Disabled NOTE: You can also enable Acer disc-to-disc system recovery via Alt+F10 during POST. 34 Chapter 2 Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. Insyde Software SCU Main May 20, 2005 5:40:09 AM Advanced Security Boot Exit --------------------------Infrared Port(FIR)----------------------- Infrared Port (FIR) Max. Graphics Memory ˇLegacy USB Support -----FIR I/O settings--- -Mode Setting for IRDA- (˙) Disabled ( ) Normal (16550) ( ( ) IrDA (HPSIR) ( ) ASK IR ) Enabled (˙) FAST IR DMA Setting For FIR ( ) DMA1 (˙) DMA2 ( OK <Tab> <Right> <Left> for block select. ) DMA3 Cancel <Up> <Down> for item select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space> for Enable or Disable. The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings. . Parameter Description Options Infrared Port Enables or disables the infrared port. Disabled/Enabled Max Graphics Memory This option is only available on Intel (R) 915 UMA system. 64MB/128MB/DVMT Legacy USB support This feature allows you to USB keyboard entering BIOS Setup. This feature also allows you to use a USB keyboard in DOS without additional driver. USB floppy boot and Crisis Recovery from USB floppy is also supported. Enabled/Disabled Chapter 2 35 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU Main May 20, 2005 Advanced Security 5:40:09 Boot AM Exit Set User Password Set Supervisor Password _ Lock HardDisk Drive --------Set Supervisor password---------------Enter old Supervisor password: .......... Enter new Supervisor Password: . . . . . . . . . .. Verify new Supervisor Password: .......... [ ] Boot System OK Cancel Enter new password. Password will NOT be displayed The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Set Supervisor/User Password If password on boot is required, the password must be set otherwise it cannot be enabled. The formats of the password are as follows: Length 10 characters Characters Alphanumeric keys only. The shift status i.e. Ctrl, Shift, Alt and Capital are ignored. Parameter Description Set User Password Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access. Set Supervisor Password Press Enter to set the administrator password. When set, this password protects the BIOS Setup Utility from unauthorized access. Lock HardDisk Drive Allows the user to specify whether or not a password is required to access hard disk drive. Option Disabled or Enabled NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it. 36 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Insyde Software SCU Main Advanced May 20, 2005 5:40:09 Security Boot Boot Device ----- Boot Device Exit ` ---- Hard Drive CD-ROM/DVD Drive Floppy Device Network Boot Press <Tab> key to select a control. <OK> button or <Enter> key accept entries. <Cancel> button or <ESC> key reject entries. Use spacebar and number keys to change value <Alt> key activates accelerators. Chapter 2 37 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Insyde Software SCU Main Nov 26, 2005 5:40:09 Advanced Security Boot Exit Exit Saving Changes --------------Exit Saving Changes-----------------Press <OK> to save the current Setup parameters to CMOS RAM. Exit Discarding Changes Load Setup Defaults Discard Changes The system will reboot!!! OK <Tab> <Right> <Left> for block select. Cancel <Up> <Down> for item select. < Enter> for accept. <Cancel> <Esc> for reject. <Alt> activates accelerators. <Space> for Enable or Disable. The table below describes the parameters in this screen. Parameter Exit Saving Changes 38 Description Exit System Setup and save your changes to CMOS. Exit Discarding Changes Exit utility without saving setup data to CMOS. Load Setup Default Load default values for all SETUP item. Discard Changes Load previous values from CMOS for all SETUP items. Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. Prepare a bootable diskette. 2. Copy the Phlash utilities to the bootable diskette. 3. Then boot the system from the bootable diskette. The Phlash utility has auto-execution function. Chapter 2 39 Remove BIOS Password Please find J3 jumper on the main board. Then short the jumper to remove BIOS supervisor password. J3 locates under the memory module. Please see the image below. 40 Chapter 2 Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover. T Chapter 3 41 General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 42 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. Chapter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Start Battery *2 Wireless LAN Cover *2 *3 Wireless LAN Cover Middle Cover I*4 DIMM/HDD Cover Memory ODD Module *1 *4 Keyboard HDD Module *4 *4 LCD Module HDD Bracket HDD *1 *13 *3 RTC Battery Lower Case Assembly Upper Case Assembly Bluetooth Module Touchpad Assembly Upper Case Lower Case Speaker Set Main Board Assembly *6 VGA Heatsink Fan *3 CPU Heatsink Touchpad Bracket *2 Touchpad Modem Board ODD Module CPU *2 ODD Chapter 3 ODD Bracket 43 LCD Module 4 screw caps *4 LCD Bezel *2 *2 LCD Inverter LCD Panel LCD Assembly *8 LCD LCD Wire Cable LCD Brackets Screw List Item A 44 Description SCW HEX NYL I#R-40/O#4-40 L5.5 B SCREW MACH WAFER M2*L4 NI C CPU SCREW M2.5*6.5 (2.7KG) D CPU SCREW M2.5*6.5 (4.5KG) E SCRW WH MS+CBZ M2.5+L4 BLACK F SCREW M2.5-6 G SCREW M2*3 NYLON 1JMCPC-420325 H SCREW M2.5X6 I SCREW M2-3 J SCRW M2.5*L3(NON NYLOK) K SCREW M2.5-5 L SCREW M3x4(86.9A524.4R0) M SCREW WAFER NYLOK NI 2ML3 N SCREW NI M2*6L Chapter 3 Removing the Battery Pack 1. Unlock the battery lock. 2. Slide the battery latch then remove the battery. Chapter 3 45 Removing the Wireless LAN Card/the HDD Module/the Memory/the CPU/the ODD Module and the LCD Module Removing the Wireless LAN Card and the HDD Module 1. Remove the two screws fastening the PCI door. 2. Detach the PCI door. 3. Disconnect the wireless antennae. 4. Pop out the wireless LAN card then remove it. 5. Remove the two screws fastening the HDD cover. 6. Remove HDD cover carefully. 7. Pull the HDD module backwards to disconnect the HDD module then remove it from the main unit. Removing the Memory and the CPU 46 1. Remove the two screws fastening DIMM cover. 2. Then detach the DIMM cover. 3. Pop out the memory then remove it from the DIMM socket. Chapter 3 4. Remove the two screws fastening the thermal door. 5. Detach the thermal door from the main unit. 6. Remove the four screws holding the thermal module. (Follow the order indicated by the numbers: 4, 3, 2 then1. Please reverse the order when you assemble the system). 7. Disconnect the fan cablle as shown. 8. Take out the thermal module from the main unit carefully. 9. Use a flat headed screwdriver to release the CPU lock. 10. Then remove the CPU from the CPU socket carefully. Removing the ODD Module and the LCD module 1. Remove the screws fastening the ODD module as shown. 2. Use a flat headed screwdriver to push the ODD module outwards then remove it. Chapter 3 47 3. Open the LCD module as shown and detach the middle cover carefully. 4. Remove the two screws fastening the keyboard. 5. Turn over the keyboard as shown. 6. Disconnect the keyboard cable then remove the keyboard. 7. Tear off the mylard festening the wireless antenna set. 8. Pull out the wireless antenna from the main unit carefully. 9. Disconnect the LCD cable from the main board. 10. Remove two screws holding the LCD module. 11. Remove another two screws fastening the LCD module on the botton. 12. Then detach the LCD module from the main unit carefully. 48 Chapter 3 Chapter 3 49 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. To separate the upper and the lower case assembly, remove six screws as shown. 2. Turn over the main unit, remove 9 screws on the other side. 3. Separate the main unit into the upper case assembly and the lower case assembly. Disassembling the Upper Case Assembly 50 1. Disconnect the touchpad FFC from the main board. 2. Disconnect the bluetooth cable. 3. Detach the bluetooth module from the upper case. 4. Disconnect the bluetooth cable from the bluetooth card. 5. Disconnect the touchpad to touchpad board FFC. 6. Remove the three screws fastening the touchpad board. 7. Detach the touchpad board. 8. Remove the four-way button from the upper case. 9. Remove the two screws fastening the touchpad support to the upper case. Chapter 3 10. Detach the touchpad support from the upper case carefully. 11. Detach the touchpad from the upper case. 12. Disconnect the FFC from the touchpad. Disassembling the Lower Case Assembly 1. Remove four screws fastening the main board to the lower case. 2. Turn over the lower case assembly, then remove one screw on the other side as shown. 3. Disconnect the speaker cable. 4. Detach the main board assembly from the lower case carefully. 5. Remove the three screws fastening the VGA board. 6. Disconnect the VGA board assembly from the main board. 7. Remove the three screws fastening the VGA themal to the VGA board.Detach the main board assembly from the lower case carefully. (Follow the order indicated by the numbers: 3, 2 then1. Please reverse the order when you assemble the system). Chapter 3 51 8. Detach the VGA thermal from the VGA board. 9. Disconnect the modem cable from the main board. 10. Remove the two screws fastening the modem board as shwon. 11. Disconnect the modem board from the main board. 12. Disconnect the modem cable from the modem board. 13. Remove the two screws holding the speaker set to the lower case. 14. Take out the speaker set from the lower case. This completes the main unit disassembly. 52 Chapter 3 Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the screw fastening the LCD inverter. 5. Disconnect the LCD cable and disconnect the inverter cable, then remove the inverter. 6. Remove the two screws fastening the LCD assembly to the LCD panel. 7. Take out the LCD assembly from the LCD panel. 8. Remove the four screws fastening the LCD left bracket then remove it. 9. Remove the four screws fastening the LCD right bracket. . 10. Then remove the LCD right bracket. 11. Tear off the mylar and disconnect the LCD cable from the LCD then remove the cable. Chapter 3 53 Disassembling the External Modules Disassembling the HDD Module 1. Remove the two screws holding the HDD bracket on one side. 2. Remove another two screws holding the HDD bracket on the other side. 3. Then take the hard disc drive out of the HDD bracket. Disassembling the ODD Module 54 1. Remove the two screws fastening the ODD bracket. 2. Remove the ODD bracket from the optical disc drive module. Chapter 3 Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power failure. (The power indicator does not go on or stay on.) “Power System Check” on page 57. POST does not complete. No beep or error codes are indicated. “Power-On Self-Test (POST) Error Message” on page 60 “Undetermined Problems” on page 72 POST detects an error and displayed messages on screen. “Error Message List” on page 61 Other symptoms (i.e. LCD display problems or others). “Power-On Self-Test (POST) Error Message” on page 60 Symptoms cannot be re-created (intermittent problems). Use the customer-reported symptoms and go to “Power-On Self-Test (POST) Error Message” on page 60 “Intermittent Problems” on page 71 “Undetermined Problems” on page 72 Chapter 4 55 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if FDD Test is passed as the program runs to FDD Test. 3. Follow the instructions in the message window. If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: 1. Reconnect the external diskette drive/DVD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. External CD-ROM Drive Check Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Boot from the diagnostics diskette and start the diagnostics program. 2. See if CD-ROM Test is passed when the program runs to CD-ROM Test. 3. Follow the instructions in the message window. If an error occurs, reconnect the connector on the System board. If the error still remains: 1. Reconnect the external diskette drive/CD-ROM module. 2. Replace the external diskette drive/CD-ROM module. 3. Replace the main board. Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the keyboard cables. 2. Replace the keyboard. 3. Replace the main board. The following auxiliary input devices are supported by this computer: 56 T Numeric keypad T External keyboard Chapter 4 If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack. 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list: Chapter 4 T “Check the Power Adapter” on page 58 T “Check the Battery Pack” on page 59 57 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 72. T If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect. 58 3. If the power-on indicator does not light up, check the power cord of the power adapter for correct continuity and installation. 4. If the operational charge does not work, see “Check the Battery Pack” on page 59. Chapter 4 Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure 3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. Reconnect the touchpad cables. 2. Replace the touchpad. 3. Replace the system board. After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time. Chapter 4 59 Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see “Undetermined Problems” on page 72. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 60 Chapter 4 Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified. <No error code> Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system, no message will show. <No error code> Thermal critical High In this situation BIOS will shut down system, not show message. Error Message List Error Messages Failure Fixed Disk FRU/Action in Sequence Reconnect hard disk drive connector. “Load Default Settings” in BIOS Setup Utility. Hard disk drive System board Stuck Key see “Keyboard or Auxiliary Input Device Check” on page 56. Keyboard error see “Keyboard or Auxiliary Input Device Check” on page 56. Keyboard Controller Failed see “Keyboard or Auxiliary Input Device Check” on page 56. Keyboard locked - Unlock key switch Unlock external keyboard Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility. Shadow RAM Failed at offset: nnnn BIOS ROM System board System RAM Failed at offset: nnnn DIMM System board Extended RAM Failed at offset: nnnn DIMM System battery is dead - Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. System CMOS checksum bad - Default configuration used RTC battery System timer error RTC battery System board Run BIOS Setup Utility to reconfigure system time, then reboot system. Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Chapter 4 61 Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility. DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See “External Diskette Drive Check” on page 56. Incorrect Drive A type - run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error - Cache disabled System board CPU ID: System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail-Safe Timer NMI Failed DIMM System board Device Address Conflict Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Allocation Error for device Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Failing Bits: nnnn DIMM BIOS ROM System board Fixed Disk n None Invalid System Configuration Data BIOS ROM System board I/O device IRQ conflict Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive System board 62 Chapter 4 Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 57. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 57. Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors. LCD inverter ID LCD cable LCD inverter LCD System board No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST. No beep during POST but system runs correctly. Ensure every connector is connected tightly and correctly. System board Speaker System board Chapter 4 63 Phoenix BIOS Beep Codes Code Beeps 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h 16h Initialize keyboard controller 1-2-2-3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1-3-1-1 Test DRAM refresh 22h 1-3-1-3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1-3-4-1 RAM failure on address line xxxx 2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus 2Fh 30h 64 POST Routine Description Enable cache before system BIOS shadow 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus 32h Test CPU bus-clock frequency 33h Initialize Phoenix Dispatch Manager 36h Warm start shut down 38h Shadow system BIOS ROM 3Ah Autosize cache 3Ch Advanced configuration of chipset registers 3Dh Load alternate registers with CMOS values 42h Initialize interrupt vectors 45h POST device initialization Chapter 4 Code 46h Beeps 2-1-2-3 48h POST Routine Description Check ROM copyright notice Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h 58h Set key click if enabled 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt “Press F2 to enter SETUP” 5Bh Disable CPU cache 5Ch Test RAM between 512 and 640 KB 60h Test extended memory 62h Test extended memory address lines 64h Jump to User Patch1 66h Configure advanced cache registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode (SMM) area 6Ah Display external L2 cache size 6Bh Load custom defaults (optional) 6Ch Display shadow-area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I/O ports and IRQs 81h Late POST device initialization 82h Detect and install external RS232 ports 83h Configure non-MCD IDE controllers 84h Detect and install external parallel ports 85h Initialize PC-compatible PnP ISA devices 86h Re-initialize onboard I/O ports 87h Configure Motherboard Configurable Devices (optional) 88h Initialize BIOS Area 89h Enable Non-Maskable Interrupts (NMIs) 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS/2 mouse Chapter 4 65 Code Beeps 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h 98h Fixup Multi Processor table 1-2 Search for option ROMs. One long, two short beeps on checksum failure. 99h Check for SMART drive (optional) 9Ah Shadow option ROMs 9Ch Set up Power Management 9Dh Initialize security engine (optional) 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done- prepare to boot operating system B4h 66 POST Routine Description 1 One short beep before boot B5h Terminate QuietBoot (optional) B6h Check password (optional) B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen (optional) BFh Check virus and backup reminders C0h Try to boot with INT 19 C1h Initialize POST Error Manager (PEM) C2h Initialize error logging C3h Initialize error display function C4h Initialize system error handler C5h PnPnd dual CMOS (optional) C6h Initialize notebook docking (optional) C7h Initialize notebook docking late C8h Force check (optional) C9h Extended checksum (optional) Chapter 4 Code Beeps D2h POST Routine Description Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h F4h Initialize System Management Mode 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Full DOS Chapter 4 67 Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work). LCD inverter ID LCD cable LCD inverter LCD System board Unreadable LCD screen Reconnect the LCD connector Missing pels in characters LCD inverter ID Abnormal screen LCD cable Wrong color displayed LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed. LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Action in Sequence Reconnect the inverter board Inverter board System board Power-Related Symptoms Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 57. Battery pack Power adapter Hard drive & battery connection board System board The system doesn’t power-on. Power source (battery pack and power adapter). See “Power System Check” on page 57. Battery pack Power adapter Hard drive & battery connection board System board The system doesn’t power-off. Power source (battery pack and power adapter). See “Power System Check” on page 57. Hold and press the power switch for more than 4 seconds. System board 68 Chapter 4 Power-Related Symptoms Symptom / Error Battery can’t be charged Action in Sequence See “Check the Battery Pack” on page 59. Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error Action in Sequence In Windows, multimedia programs, no sound comes from the computer. Audio driver Internal speakers make noise or emit no sound. Speaker Speaker System board System board Power Management-Related Symptoms Symptom / Error The system will not enter hibernation Action in Sequence Keyboard (if control is from the keyboard) Hard disk drive System board The system doesn't enter hibernation mode and four short beeps every minute. See “Save to Disk (S4)” on page 27. Press Fn+oand see if the computer enters hibernation mode. Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn’t enter standby mode after closing the LCD See “Save to Disk (S4)” on page 27. LCD cover switch System board The system doesn't resume from hibernation mode. See “Save to Disk (S4)” on page 27. Hard disk connection board Hard disk drive System board The system doesn't resume from standby mode after opening the LCD. See “Save to Disk (S4)” on page 27. LCD cover switch System board Chapter 4 69 Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. Action in Sequence Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching Reconnect hard disk/CD-ROM/diskette drives. System board USB does not work correctly System board Print problems. Ensure the “Parallel Port” in the “Onboard Devices Configuration” of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run printer self-test. Printer driver Printer cable Printer System Board Serial or parallel port device problems. Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup Utility is set to Enabled. Device driver Device cable Device System board Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. Action in Sequence Reconnect the keyboard cable. Keyboard System board Touchpad does not work. Reconnect touchpad cable. Touchpad board System board Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. Action in Sequence Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 72. 70 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. Chapter 4 71 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 57): 72 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk drive T DIMM T CD-ROM/Diskette drive Module T PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: T System board T LCD assembly Chapter 4 Chapter 5 Jumper and Connector Locations Top View SW2 SW4 SW5 SW6 SW3 SW1 JP1 2 2 JP5 2 JP4 2 JP7 2 2 KQ: 2 JP42 2 2 JP10 SW3 Power Switch SW1 Lid Swtich JP1 Bluetooth Connector JP5 Touchpad Connector SW2 E-mail Switch JP4 Keyboard Connector SW4 Internet Browser Switch JP42 Speaker Connector SW5 Emanager Switch JP7 PCMCIA Slot SW6 User Programmable Switch JP10 Microphone Connector Chapter 5 73 Bottom View 2 PCN1 JP13 JP12 JP14 2 JP3 2 2 PJP11 JP20 JP17 2 JP16 JP22 2 2 JP21 JP19 2 2 JP23 JP24 2 JP25 2 JP26 JP28 2 2 JP30 2 JP31 JP35 T2 2 Q2 JP29 JP36 2 JP39 2 IR1 2 U42 74 JP41 JP40 JP21 Fan Connector JP24 USB Port PJP11 Battery Connector JP25 USB Port JP20 CPU Socket JP30 IEEE 1394 Port JP16 LVDS Connector JP36 Card Reader Connector JP22 VGA Board Connector IR Infrared Receiver PCN1 AC-IN JP40 Headphone out/line-out Jack (support SPDIF) JP13 USB Port JP41 Mic-in Jack JP12 Reserved for Acer ezDock. No ezDock for this model. JP28 HDD Connector JP14 Modem Board Connector JP35 Wireless LAN Card Connector JP3 External Display Port U42 BIOS JP17 S-Video Port JP26 DDR2 Socket JP19 RJ11/RJ45 JP31 DDR2 Socket JP23 Modem Cable Connector JP39 ODD Connector Chapter 5 Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 3600/5500 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. Chapter 6 75 Exploded Diagram The System 011 012 013 76 Chapter 6 Upper Case Assembly Chapter 6 77 Lower Case Assembly 78 Chapter 6 LCD Module Chapter 6 79 HDD Module ODD Module 80 Chapter 6 Aspire 3600/5500 FRU List Picture No. Part Name and Description Part Number Adapter NS (Not Show) ADAPTER 3 PIN 65W DELTA SADP-65KB BEF 19V 3PIN AP.06501.006 ADAPTER 3 PIN 65W LITEON PA-1650-02CO 65W 3 PIN AP.06503.007 ADAPTER 3 PIN 65W HIPRO HPOK066B13CP 3P 65W AP.0650A.004 BATTERY LI-ION 6 CELLS-SANYO 2000mAH UR18650F BT.00603.001 BATTERY LI-ION 6 CELLS-SONY 2000mAH US18650G4 BT.00604.004 BATTERY LI-ION 6 CELLS-SANYO 2400mAH UR18650F BT.00604.001 BATTERY LI-ION 6 CELLS-SONY 2400mAH US18650G7 BT.00604.001 NS BATTERY LI-ION 9 CELLS-SANYO 2400mAH UR18650F BT.00903.002 The System012 MODEM BOARD FOXCONN T60M845.01 54.A70V5.001 NS BLUETOOTH CARD WNC 91.BU513.002 54.A70V5.002 NS MINI PCI WIRELESS BOARD 802.11 b+g INTEL WM3B2200/CH11 KI.CAX01.008 Upper Case Assembly251 T/P BOARD W/FFC CABLE 55.A70V5.001 Battery NS Board Chapter 6 81 Aspire 3600/5500 FRU List Picture No. Part Name and Description Part Number The System013 VGA BOARD M26P 64MB 55.A70V5.002 Upper Case Assembly004 FFC CABLE - T/P TO T/P BOARD 50.A70V5.001 NS BLUETOOTH CABLE 50.A70V5.002 NS MODEM CABLE 50.A70V5.003 NS POWER CORD-AUS 27.A70V5.001 NS POWER CORD-CHINA 27.A70V5.002 NS POWER CORD-DENMARK 27.A70V5.003 NS POWER CORD-EC 27.A70V5.004 NS POWER CORD-INDIA 27.A70V5.005 NS POWER CORD-ISREL 27.A70V5.006 NS POWER CORD-ITALIAN 27.A70V5.007 NS POWER CORD-JP 27.A70V5.008 NS POWER CORD-KOREA 27.A70V5.009 NS POWER CORD-SOUTH AFRICA 27.A70V5.010 NS POWER CORD-SWISS 27.A70V5.011 NS POWER CORDTWN 27.A70V5.012 NS POWER CORD-UK 27.A70V5.013 NS POWER CORD-US 27.A70V5.014 STRIP COVER - AS 42.A70V5.001 Cable CABLE Case/Cover/Bracket Assembly The System006 82 Note: The image here is for TravelMate series’ middle cover. For AS strip cover, it does not have 5 degree ergo-curve. Chapter 6 Aspire 3600/5500 FRU List Picture No. Part Name and Description Part Number The System254; Upper Case Assembly001 STRIP COVER - AS 60.A70V5.001 The System002 LOWER CASE- UMA 60.A70V5.002 NS LOWER CASE- NON UMA 60.A70V5.003 Upper Case Assembly002 4 - WAY BUTTON 42.A70V5.002 Upper Case Assembly003 TP SUPPORT 33.A70V5.001 Lower Case Assembly003 DIMM COVER 42.A70V5.003 Lower Case Assembly004 PCI DOOR 42.A70V5.005 Lower Case Assembly005 THERMAL DOOR 42.A70V5.006 NS ANTENNA ASSY 50.A70V5.004 NS CELERON M 350 (1.3G 1M) C0 KC.NC001.350 NS CELERON M 360 (1.4G 1M) C0 KC.NC001.360 NS CELERON M 370 (1.5G 1M) C0 KC.NC001.370 Communication Module CPU/Procussor Chapter 6 83 Aspire 3600/5500 FRU List Picture No. Part Name and Description Part Number NS INTEL PENTIUM M DOTHAN 1.6GHZ 2M UFCBGA SL7EG B-1 STEPPING KC.N0001.725 NS INTEL PENTIUM M 1.6G 2M 533FSB uFCPGA2 SL86G C-1 STEPPING KC.N0001.730 NS INTEL PENTIUM M 1.73G 2M 533FSB uFCPGA2 SL7SA C-1 STEPPING KC.N0001.740 NS INTEL PENTIUM M 1.87G 2M 533FSB uFCPGA2 SL7S9 C-1 STEPPING KC.N0001.750 NS INTEL PENTIUM M 2.0G 2M 533FSB uFCPGA2 SL7SM C-1 STEPPING KC.N0001.760 ODD Module DVD/CDRW COMBO MODULE 24X PHILIPS SCB5265 6M.A70V5.001 ODD Module001 DVD/CDRW COMBO DRIVE 24X PHILIPS SCB5265 KO.02403.007 ODD Module002 DVD/CDRW COMBO BEZEL 42.A70V5.007 ODD Module003 ODD BRACKET 33.A70V5.002 ODD Module DVD/CDRW COMBO 24X MODULE PANASONIC UJDA-770 6M.A70V5.002 ODD Module001 DVD/CDRW COMBO 24X DRIVE PANASONIC UJDA-770 KO.02406.013 ODD Module002 DVD/CDRW COMBO BEZEL 42.A70V5.007 ODD Module003 ODD BRACKET 33.A70V5.002 ODD Module DVD DUAL MODULE 8X LITE-ON SOSW833S (DL) TRAY IN 6M.A70V5.004 ODD Module001 DVD DUAL 8X DRIVE LITE-ON SOSW-833S (DL) KU.00804.012 ODD Module002 DVD DUAL BEZEL - TRAY IN 42.A70V5.008 ODD Module003 ODD BRACKET 33.A70V5.002 Combo Drive DVD RW Drive 84 Chapter 6 Aspire 3600/5500 FRU List Picture No. Part Name and Description Part Number ODD Module DVD DUAL MODULE 8X HLDS GWA-4082N (DL) 6M.A70V5.007 ODD Module001 DVD DUAL 8X DRIVE HLDS GWA-4082N (DL) KU.0080D.016 ODD Module002 DVD DUAL BEZEL - TRAY IN 42.A70V5.008 ODD Module003 ODD BRACKET 33.A70V5.002 ODD Module DVD DUAL MODULE PANASONIC UJ-845 (DL) SLOT IN 6M.A70V5.005 ODD Module001 DVD DUAL 8X DRIVE PANASONIC UJ-845 (DL) KU.00807.015 ODD Module002 DVD DUAL BEZEL - SLOT IN 42.A70V5.009 ODD Module003 ODD BRACKET 33.A70V5.002 ODD Module DVD DUAL MODULE PIONEER DVR-K05RA (DL) SLOT IN 6M.A70V5.006 ODD Module001 DVD DUAL 8X DRIVE PIONEER DVR-K05RA (DL) KU.00805.013 ODD Module002 DVD DUAL BEZEL - SLOT IN 42.A70V5.009 ODD Module003 ODD BRACKET 33.A70V5.002 HDD Module Chapter 6 85 Aspire 3600/5500 FRU List Picture No. Part Name and Description Part Number HDD Module HDD 40G 4200PRM SEAGATE ST94019A KH.04001.010 HDD Module HDD 40G 2.5 IN. 420RPM TOSHIBA PLUTO MK4025GAS KH.04004.002 HDD Module HGST 40G 2.5" 4200 MORAGA+ HTS424040M9AT00 13G1132 FW:A71A KH.04007.012 HDD Module HDD 60GB 2.5 IN. 4200RPM SEAGATE N2 ST960821A F/W: 3.01 KH.06001.002 HDD Module HDD 60G 2.5IN. 4200RPM TOSHIBA PLUTO MK6025GAS 2M F/W KA200A KH.06004.003 HDD Module HDD 60GB 2.5IN. 4200RPM MORAGA 60G IC25N060ATMR04-0 08K0634 F/S:AD4A KH.06007.006 HDD Module HDD 80GB 2.5 IN. 4200RPM SEAGATE N2 ST9808210A F/W: 3.01 KH.08001.012 HDD Module HDD 80GB 2.5IN. 4200RPM TOSHIBA PLUTO MK8025GAS KH.08004.001 HDD Module HDD 80GB 2.5IN. 4200RPM HGST MORAGA IC25N080ATMR04-0 KH.08007.007 HDD Module HDD 100G 4200PRM SEAGATE ST9100822A F/W:3.01 KH.10001.001 HDD Module HDD 100GB 2.5IN. 4200RPM TOSHIBA PLUTO MK1031GAS F/W AA20 KH.10004.001 HDD Module001 HDD BRACKET 33.A70V5.003 Lower Case Assembly008 HDD DOOR 42.A70V5.011 The System011 Aspire 1670 KEYBOARD Chinese KB.A3502.001 Keyboard 86 Note: The image is for TM series’ keyboard. For Aspire series, the keyboard does not have 5 degree ergo-curve. Aspire 1670 KEYBOARD US International KB.A3502.002 Aspire 1670 KEYBOARD Thai KB.A3502.003 Aspire 1670 KEYBOARD German KB.A3502.004 Aspire 1670 KEYBOARD UK KB.A3502.005 Aspire 1670 KEYBOARD Italian KB.A3502.006 Aspire 1670 KEYBOARD French KB.A3502.007 Aspire 1670 KEYBOARD Swiss/G KB.A3502.008 Aspire 1670 KEYBOARD Belgium KB.A3502.009 Aspire 1670 KEYBOARD Spanish KB.A3502.010 Chapter 6 Aspire 3600/5500 FRU List Picture No. Part Name and Description Part Number Aspire 1670 KEYBOARD Portuguese KB.A3502.011 Aspire 1670 KEYBOARD Czech KB.A3502.012 Aspire 1670 KEYBOARD Hungarian KB.A3502.013 Aspire 1670 KEYBOARD Russian KB.A3502.014 Aspire 1670 KEYBOARD Sweden KB.A3502.015 Aspire 1670 KEYBOARD Norwegian KB.A3502.016 Aspire 1670 KEYBOARD Danish KB.A3502.017 Aspire 1670 KEYBOARD Arabic KB.A3502.018 Aspire 1670 KEYBOARD Brazilian Portuguese KB.A3502.019 Aspire 1670 KEYBOARD Canadian French KB.A3502.020 Aspire 1670 KEYBOARD Greek KB.A3502.021 Aspire 1670 KEYBOARD Turkish KB.A3502.022 Aspire 1670 KEYBOARD Hebrew KB.A3502.023 LCD Module ASSY LCD MODULE 14 .1 WXGA GLARE QDI (N141V2 QD14TL01 REV 01) W/ANT-AS 6M.A70V5.009 LCD Module001 LCD 14 .1 WXGA GLARE QDI N141V2 QD14TL01 REV 01 LK.14109.005 LCD Module007 LCD INVERTER 19.A70V5.001 LCD Module006 LCD WIRE CABLE 50.A70V5.005 LCD Module004 LCD PANEL WITH LOGO W/ANTENNA - AS 60.A70V5.004 LCD PANEL WITH LOGO W/O ANTENNA AS 60.A70V5.005 LCD Module Chapter 6 87 Aspire 3600/5500 FRU List Picture 88 No. Part Name and Description Part Number LCD Module005 LCD BEZEL 60.A70V5.006 LCD Module002, 003 LCD BRACKET SET 6K.A70V5.001 LCD Module ASSY LCD MODULE 14.1 WXGA GLARE CMO (N141l 1-L03) W/ANT-AS 6M.A70V5.010 LCD Module001 LCD 14.1 WXGA GLARE CMO (N141l 1-L03) LK.1410D.005 LCD Module007 LCD INVERTER 19.A70V5.001 LCD Module006 LCD WIRE CABLE 50.A70V5.005 LCD Module004 LCD PANEL WITH LOGO W/ANTENNA - AS 60.A70V5.004 LCD PANEL WITH LOGO W/O ANTENNA AS 60.A70V5.005 Chapter 6 Aspire 3600/5500 FRU List Picture Chapter 6 No. Part Name and Description Part Number LCD Module005 LCD BEZEL 60.A70V5.006 LCD Module002, 003 LCD BRACKET SET 6K.A70V5.001 LCD Module ASSY LCD MODULE 14 .1 WXGA GLARE QDI (N141V2 QD14TL01 REV 01) W/O ANTAS 6M.A70V5.013 LCD Module001 LCD 14 .1 WXGA GLARE QDI N141V2 QD14TL01 REV 01 LK.14109.005 LCD Module007 LCD INVERTER 19.A70V5.001 LCD Module006 LCD WIRE CABLE 50.A70V5.005 LCD Module004 LCD PANEL WITH LOGO W/ANTENNA - AS 60.A70V5.004 LCD PANEL WITH LOGO W/O ANTENNA AS 60.A70V5.005 89 Aspire 3600/5500 FRU List Picture 90 No. Part Name and Description Part Number LCD Module005 LCD BEZEL 60.A70V5.006 LCD Module002, 003 LCD BRACKET SET 6K.A70V5.001 LCD Module ASSY LCD MODULE 14.1 WXGA GLARE CMO (N141l 1-L03) W/O ANT-AS 6M.A70V5.014 LCD Module001 LCD 14.1 WXGA GLARE CMO (N141l 1-L03) LK.1410D.005 LCD Module007 LCD INVERTER 19.A70V5.001 LCD Module006 LCD WIRE CABLE 50.A70V5.005 LCD Module004 LCD PANEL WITH LOGO W/ANTENNA - AS 60.A70V5.004 LCD PANEL WITH LOGO W/O ANTENNA AS 60.A70V5.005 Chapter 6 Aspire 3600/5500 FRU List Picture No. Part Name and Description Part Number LCD Module005 LCD BEZEL 60.A70V5.006 LCD Module002, 003 LCD BRACKET SET 6K.A70V5.001 The System251 MAINBOARD 915PM FOR VGA GLAN W/ READER PCMCIA SLOT W/O CPU MEMORY LB.TAA02.002 MAINBOARD 910GML UMA GLAN W/ PCMCIA SLOT W/O READER CPU MEMORY LB.TA902.001 NS PCMCIA SLOT 22.A70V5.001 NS MEMORY IFX 256MB/ 533MHZ, HYS64T32000HDL-3.7-A KN.25602.023 MEMORY DDRII533 256MB NANYA NT256T64UH4A0FN-37B KN.25603.020 MEMORY SAMSUNG 512MB/ 533MHz, M470T3354BG0-CD5 KN.2560B.011 MEMORY DDRII 533 256MB HYNIX HYMP532S64P6-C4 KN.2560G.006 MEMORY IFX 512MB/ 533MHZ, HYS64T64020HDL-3.7-A KN.51202.021 MEMORY MICRON 512MB/ 533MHZ, MT8HTF6464HDY-53EA2 KN.51204.015 The System007 CPU THERMAL W/ FAN MODULE 60.A70V5.007 The System251 VGA THERMAL 60.A70V5.008 Mainboard Memory Heatsink Pointing Device Chapter 6 91 Aspire 3600/5500 FRU List Picture No. Part Name and Description Part Number Upper Case Assembly005 TOUCHPAD 56.A70V5.001 NS SPEAKER SET (R&L) 23.A70V5.002 NS LCD RUBBER PAD 47.A70V5.001 NS LCD SCREW PAD 47.A70V5.002 NS LCD RUBBER 47.A70V5.003 NS NAME PLATE - AS-5500 47.A71V5.001 NS NAME PLATE - AS-3600 47.A70V5.006 NS RUBBER FOOT - ONE PIN 47.A70V5.004 NS RUBBER FOOT - TWO PINS 47.A70V5.005 SCREW NS SCREW M2*3(NL) 86.A70V5.001 SCREW NS SCREW M2*4 86.A70V5.002 SCREW NS SCREW M2*6 86.A70V5.003 SCREW NS SCREW M2*6(p Ni) 86.A70V5.004 SCREW NS SCREW M2.5*4(NL) 86.A70V5.005 SCREW NS SCREW M2.5*6(NL) 86.A70V5.006 SCREW NS SCREW M2.5*8(NL) 86.A70V5.007 SCREW NS SCREW M3*4 (NL) 86.A70V5.008 SCREW NS SCREW THERMAL SCREW ASSY 86.A70V5.009 Speaker Miscellaneous SCREW 92 Chapter 6 Chapter 6 93 Appendix A Model Definition and Configuration Aspire 3600/5500 Series Model Number CPU LCD Memory HDD (GB) ODD Card Reader Wireless LAN AS5001L M ATML28 N15XGA SO256M B*2 N60GB 4.2K NDU8X N N AS5001LC i ATML28 N15XGA SO256M B N60GB 4.2K NCB24X N ABT_BRM43 18BG AS5001W LMi ATML28 N15.4WXG AG SO256M B*2 N60GB 4.2K NDU8X N ABT_BRM43 18BG AS5002L M ATML30 N15XGA SO256M B*2 N60GB 4.2K NDU8X N N AS5002L Mi ATML30 N15XGA SO256M B*2 N60GB 4.2K NDU8X N ABT_BRM43 18BG AS3002LC AMD Sempron processor 2800+ N15XGA SO256M B N40GB 4.2K NCB24X N N AS3002NL C AMD Sempron processor 2800+ N15XGA SO256M B N40GB /60GB 4.2K NCB24X N N AS3002LC i AMD Sempron processor 2800+ N15XGA SO256M B N40GB /60GB 4.2K NCB24X N ABT_BRM43 18BG AS3002NL Ci AMD Sempron processor 2800+ N15XGA SO256M B N40GB 4.2K NCB24X N ABT_BRM43 18BG AS3002L M AMD Sempron processor 2800+ N15XGA SO256M B*2 N60GB 4.2K NDU8X N N AS3002L Mi AMD Sempron processor 2800+ N15XGA SO256M B*2 N60GB 4.2K NDU8X N ABT_BRM43 18BG AS3002N WLCi AMD Sempron processor 2800+ N15.4WXG AG SO256M B N60GB 4.2K NCB24X N ABT_BRM43 18BG AS3003W LMi AMD Sempron processor 3000+ N15.4WXG AG SO256M B N60GB 4.2K NDU8X N ABT_BRM43 18BG Appendix A 94 Model Number AS3003W LCi 95 CPU AMD Sempron processor 3000+ LCD Memory HDD (GB) N15.4WXG AG SO256M B N60GB 4.2K ODD NDU8X Card Reader N Wireless LAN ABT_BRM43 18BG Appendix A Appendix A 96 Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows® XP Home environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 3600/5500 series Compatibility Test Report released by the Acer Mobile System Testing Department. Appendix B 97 Microsoft Windows XP Environment Test Item Processor Specifications Aspire 3000: MOBILE SEMPRON 2800+ 25W D MOBILE SEMPRON 3000+ 25W D Aspire 5000 MOBILE TURION 64 ML28 MOBILE TURION 64 ML30 MOBILE TURION 64 ML32 MOBILE TURION 64 ML34 MOBILE TURION 64 ML37 Memory SO-DIMM DDR333 1GB EBD11UD8ADD A SO-DIMM DDR333 256MB HYS64D320 20HDL-6-C 32X64 (.11U) SO-DIMM DDR333 256MB NT256D64SH8C0GM-6K (.11U) SO-DIMM DDR333 256MB M470L3224 FT0-CB3 (.13U) SO-DIMM DDR333 256MB HYMD232M6 46D6-J AA SO-DIMM DDR333 512MB HYS64D64020HBDL-6-C 64MX64 (0.11U/ GREEN SO-DIMM DDR333 512MB M470L6524 BT0-CB300 (512MB) SO-DIMM 512MB HYMD564M646B6-J LCD 15.4" WXGA NB LC AU B154EW01V.5 15.4" WXGA NB LCD SAMSUNGLTN154X3-L01-0 non-glare 15.4" WXGA NB LCD LPL LP154W01-TL12 (lead-free) 15.4" WXGA NB LCD QDI QD15TL02V.01 NON-GLARE TYPE 15.4" WXGA NB LCD QDI QD15TL02-03 NON-GLARE TYPE LEADFREE 15.4" WXGA CMO LCD N154I1-L09 15.4" WXGA NB LCD AUO B154W01V.7 (Glare type) 15.4" WXGA NB LCD LPL LP154W1-A5K2 GLARE TYPE 15.4" WXGA NB LCD QDI QD15TL02-02 GLARE TYPE 15.4" WXGA NB LCD QDI QD15TL02-04 GLARE TYPE LEAD-FREE 15.4" WXGA NB LCD N154I1-L07GLARE TYPE LCD 15" XGA NB LCD AUO B150XG01V2.XXXXX (Driver IC:MEC/TOS 15" XGA NB LCD SAMSUNG LTN150XB-L03-C00 MADE IN CHINA 15" XGA NB LCD LG LP150X08-A3MADE IN CHINA 15" XGA NB LCD QDI QD150XL06-01(160NITS) 15" XGA NB LCD N150X3-L07 V.C2 Hard Disk Drive 40G SEAGATE 2.5 4200RPM N1 ST94019A 2M F/W 3.05 40G TOSHIBA 2.5"" 4200RPM PLUTO MK4025GAS (ROHS) F/W KA100A 40G HGST 2.5" 4.2RPM MORAGA+HTS424040M9AT00 13G1132 F/ W:A71A 60G SEAGATE 2.5" 4.2RPM N2ST960821A F/W 3.01 60G TOSHIBA 2.5" 4200RPM PLUTO MK6025GAS (ROHS) F/W KA200 80G TOSHIBA 2.5" 4200RPM PLUTO MK8025GAS (ROHS) F/W KA023 80G HGST MORAGA 4200RPM IC25N0 80ATMR04-0 08K635 FW:AD4A 98 Appendix B Item ODD Specifications 24X COMBO KME UJDA-760 FOR K ESTREL 8X DVD DUAL LITEON SOSW-852SSINGLE LAYER FOR KESTREL #PRS7 8X DVD DUAL , LITEON SOSW-833,DOUBLE LAYER,GBASE FOR CRANE 8X DVD DUAL,PANASONIC UJ-840BAA2,DOUBLE LAYER,GBASE FR CRANE 8X SUPERMULTI,PANASONIC UJ-840BAA,DOUBLE LAYER,GBASE(CRANE) AC Adapter (3 pin) Delta NB Asapter 65W, SADP-65KB BF Lite-on NB Adapter 65W, PA-1650-02 LSE NB Adapter 65W, P0335A1965 Power Cord Battery Li-Ion, 8 cells King Cord Li-ION KESTREL 4S2P 4.4Ah W/OINDICATOR (W/Z SANYO CELLS) LI-ION KESTREL 4S2P PANASONIC PACK CELL 4.4AH W/O INDICATOR Network Adapters LAN Ethernet/10baseT/100base 3Com Etherlink III 3C589D IBM EtherJet CardBus Adapter 10/100 Intel Ether Express Pro/100 Mobile Adapter MBLA3200 Xircom CardBus Ethernet 10/100 32 Bit CBE-10/100BTX Multifunction Card (Combo) 3Com Megahertz 10/100 LAN + 56K Modem PC Card Xircom RealPort CardBus Ethenet 10/100 + Modem 56 LAN Token Ring IBM Token Ring 16/4 Adapter II Wireless LAN Card IBM Wireless LAN Cardbus Adapter Intel Pro-Wireless LAN PC Card Proxim Skyline 802.11a Cardbus PC Card Cisco Aironet 350 series Wireless Lan Card NeWeb Wireless Lan Card 802.11b Modem Adapters Modem (up to 56K) 3Com Megahertz 56K Modem PC Card Xircom Credit Card Modem 56 IBM 56K Double Jack Modem ISDN US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI International ISDN PC Card I/O Peripheral I/O - Display Acer 211c 21” Viewsonic PF790 19” Acer FP751 17” TFT LCD IBM Color TFT LCD 14” Compaq Color Monitor NET Color Monitor 20” Mozo 17” TFT LCD (DVI) I/O - Projector NEC MultiSync MT-1040 I/O - Legacy (Parallel) Printer/ Scanner Canon BJC-600J Epson Stylus Color 740 Parallel Interface HP DeskJet 890C HP DeskJet 880C Parallel Interface HP LaserJet 6MP HP LaserJet 2200 Appendix B 99 Item I/O - IR Printer Specifications HP LaserJet 6MP use IR HP LaserJet 2200 use IR I/O - USB Keyboard/Mouse Chicony USB Keyboard KU-8933 Microsoft Natural Keyboard Pro Acer Aspire USB mouse Logicool US Mouse Logitech Cordless Mouseman Wheel USB Interface Logitech USB Wheel Mouse M-BB48 Microsoft IntelliMouse Optical USB Interface I/O - Legacy (PS2/Serial) Keyboard/ Mouse IBM 101 key keyboard IBM 109 key keyboard Acer PS2 keyboard Acer KB-101A IBM Numeric Keypad III IBM Numeric Keypad Acer Mouse IBM PS2 Mini Mouse IBM PS2 Mouse Logitech Cordless MouseMan Wheel PS2 interface Logitech Serial Mouse M-M35 Microsoft InteliMouse PS2 interface Microsoft InteliMouse Optical PS2 interface Logitech First Mouse Three Button Serial Mouse I/O - USB (Printer/Scanner) Epson Stylus Color 740 USB interface HP DeskJet 880C USB interface Canon CanonScan D1250 (USB 2.0, JP OS only) HP ScanJet 3300C Color Scanner I/O - USB (Speaker/Joystick)) JS USB Digital Speaker Panasonic USB Speaker EAB-MPC57USB AIWA Multimedia Digital Speaker Microsoft SideWinder Precision Pro Joystick Logitech WingMan RumblePad I/O - USB Camera Intel Easy PC Camera Logitech QuickCam Express Internet Logitech QuickCam Home PC Video Camera Orange Micro USB 2.0 Web Cam I/O - USB Storage Drive Logitech CDRW +DVDROM combo USB interface Iomega USB Zip 250MB I/O-USB Flash Drive IBM 32MB USB Memory key Apacer USB Handy Drive 32MB Apacer USB Handy Drive 256MB I/O - USB Hub Belkin 4 Port USB Hub Eizo I Station USB Hub Elecom USB Hub 4 Port Sanwa USB Hub 4 Port 4 Port Hub USB 2.0 I/O - Access Point (802.11b) Hitachi DC-CN3300 Lucent RG-1000 Lucent WavePoint-II Cisco Aironet 350 Orinoco AP-500 100 Appendix B Item Specifications I/O Acess Point (802.11a/b) Intel Dual Pro/Wireless 5000 I/O Acess Point (802.11a) Intel Pro/Wireless 5000 PCMCIA PCMCIA - ATA IBM Microdrive 340MB IBM Microdrive 1G Iomega Click! 40MB Sony Memory Stick 64MB Sandisk Flash Card 20MB Apacer SD Flash Card 128MB Apacer SD Flash Card 256MB Transcend SD Card 32MB Transcend SD Card 256MB Hagiwara sys-com SD Card 256MBT PCMCIA - USB 2.0 Apricorn EZ-USB2.0 Cardbus PC Card DTK USB 2.0 2Port CardBus Host Controller Adaptec USB2CONNECT PCMCIA - 1394 Buffalo 1394 Interface Cardbus IFC-ILCB/DV I-O Data 1394 Interface Cardbus CB1394/DVC Pixela 1394 Cardbus PC Card PIX-PCMC/FW1 PCMCIA-SCSI Adaptec 1408 or B SCSI CB NewMedia Bus Toaster SCSI II PCMCIA - Bluetooth IBM Community Bluetooth PC Card Toshiba Bluetooth PC Card Appendix B 101 102 Appendix B Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs (Technical Announcement Bulletin) For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are: T Detailed information on Acer's International Traveler's Warranty (ITW) T Returned material authorization procedures T An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries. We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us. Appendix C 103 104 Appendix C
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