Cortelco | 3200 | Instruction manual | Cortelco 3200 Instruction manual

Cortelco 3200 Instruction manual
OWNER’S
INSTRUCTION MANUAL
CALLER ID TYPE II
MULTI-FEATURE TELEPHONE
MODEL 3200
THANK YOU
FOR PURCHASING THE
CALLER ID TYPE II
MULTI-FEATURE TELEPHONE
We want you to know all about your new Medallion Telephone,
how to install it, the features it provides, and the services you can
expect from its use. We have included this information in your Owner’s
Instruction Manual.
PLEASE READ BEFORE INSTALLING
AND USING YOUR NEW TELEPHONE EQUIPMENT.
i
TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTIONS ............................................................ iv
TELEPHONE USAGE ............................................................................................
INSTALLATION ............................................................................................
24/90V MESSAGE WAITING LAMP .............................................................
DESK MOUNT INSTRUCTIONS .....................................................................
WALL MOUNT INSTRUCTIONS ...................................................................
FACTORY PRESETS ....................................................................................
1
1
2
2
3
3
TELEPHONE PART IDENTIFICATION ................................................................ 5
TELEPHONE FEATURES .....................................................................................
TONE DIALING ............................................................................................
RECEIVING A PHONE CALL ........................................................................
PLACING A PHONE CALL ...........................................................................
PREDIAL .......................................................................................................
SPEAKERPHONE BUTTON ..........................................................................
DURATION COUNTER ..................................................................................
MUTE BUTTON ............................................................................................
AUTOMATIC MEMORY ................................................................................
TO STORE A PHONE NUMBER IN MEMORY ...........................................
TO DIAL A PHONE NUMBER IN MEMORY ...............................................
VOLUME BUTTON .......................................................................................
REDIAL BUTTON .........................................................................................
PAUSE BUTTON ..........................................................................................
HOLD BUTTON ............................................................................................
FLASH BUTTON ..........................................................................................
HEADSET COMPATIBLE ...............................................................................
DATA PORT .................................................................................................
CONTRAST BUTTON ....................................................................................
RELEASE BUTTON .......................................................................................
VOICEMAIL BUTTON ....................................................................................
DIRECTORY BUTTON ...................................................................................
CALL WAITING DISPLAY ...........................................................................
ii
6
6
6
6
6
6
7
7
7
7
7
7
8
8
8
8
9
9
9
9
9
9
9
CALLER ID FEATURES ..................................................................................... 10
MESSAGE LIGHT ....................................................................................... 10
MESSAGE WAITING .................................................................................. 10
RECEIVING CALLS ..................................................................................... 11
REVIEWING CALLS .................................................................................... 11
DELETING CALLS ..................................................................................... 12
CALLBACK... ............................................................................................ 12
OPTION BUTTON ....................................................................................... 13
MESSAGE ERROR ..................................................................................... 14
NO DATA SENT ......................................................................................... 14
PRIVATE CALLS ........................................................................................ 15
UNKNOWN CALLS .................................................................................... 15
DIRECTORY ....................................................................................................... 16
TELEPHONE SERVICE PROBLEMS ................................................................. 17
MAINTENANCE INFORMATION ....................................................................... 18
TELEPHONE REPAIR ......................................................................................... 19
FCC INFORMATION .......................................................................................... 20
iii
IMPORTANT SAFETY INSTRUCTIONS
Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury.
1.
Read and understand all instructions in the Owner’s Instruction Manual.
2.
Read all warnings and follow all instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Use a damp
cloth for cleaning. Do not use liquid or aerosol cleaners.
4.
Do not use the telephone near water. For example, do not use near a
bathtub, wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet
basement.
5.
Do not place this product on an unstable cart or stand. The product may
fall causing serious damage to the product.
6.
Use only the type power source indicated on the label. If you are not sure
of the type power supply to your home, consult your dealer or local power
company.
7.
Do not place any objects on the telephone line cord. Do not locate the
telephone where the line cord will be walked on.
8.
Do not block or cover ventilation slots and openings in the bottom of
the telephone. The openings should never be blocked by placing the
telephone on a bed, sofa, rug, or other similar surfaces. The telephone
should never be placed near or over a radiator or heat register. The
telephone should never be placed in a built-in installation unless proper
ventilation is provided.
9.
Never spill liquid on the telephone or push objects of any kind through
ventilation slots. Liquid or objects may touch dangerous voltage points
or short out parts that could result in a risk of fire or electrical shock.
iv
10.
Do not disassemble this product. Opening or removing covers may
expose you to dangerous voltages or other risks. Incorrect reassembly
can cause electrical shock when the product is subsequently used.
11.
Do not overload outlets and extension cords. Some telephones
require AC power from an outlet. Overloading the outlets can result in
the risk of fire or electric shock.
12.
Avoid using a telephone during a local thunderstorm. There may be a
remote risk of electrical shock from lightning.
13.
Do not use a telephone to report a gas leak in the vicinity of the leak.
14.
Unplug the telephone from the wall outlet and refer servicing to
qualified service personnel under the following conditions:
•
When the line cord is frayed or plugs damaged.
•
If liquid has been spilled into the telephone.
•
If the telephone has been exposed to rain or water.
•
If the telephone does not operate properly by following the operating
instructions. (Adjust only those controls covered by the operating
instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified
technician to restore the product to normal operation.)
•
If the telephone has been dropped or the housing damaged.
•
If the telephone exhibits distinct change in performance.
SAVE THESE INSTRUCTIONS
v
TELEPHONE USAGE
INSTALLATION
1. Connect the adapter. Plug the large part of the adapter into the wall outlet and the
adapter tip to the jack at the rear side of unit. (Use only 9V DC. 200mA or 300mA,
center positive Class 2 adapter.)
2. Connect the telephone line cord.
a. To connect without an answering machine.
•
Use the new line cord to connect the PHONE jack of your new caller ID phone
to the modular wall jack.
Adapter Line
Data
LINE DATA
Adapter
Modular
Wall Jack
b. To connect with an existing answering machine.
•
Use the existing line cord supplied to connect the LINE jack of your answering
machine to the wall modular line jack.
•
Use the new line cord supplied to connect the telephone’s jack of your new
Caller ID phone to the PHONE jack of your answering machine.
•
Set your answering machine to answer the phone after 2 or more rings.
Adapter Line Data
Answering
Device
Adapter
Modular
Wall Jack
3. Follow the procedure “Unit Setup” to set up your unit.
4. Place the unit on a flat table or mount it on a wall. If you desire to place it on a wall,
use the wall mount bracket and short line cord supplied to accomplish the wall
mounting.
1
24/90V MESSAGE WAITING LAMP
If your phone is installed behind a Message Waiting enabled PBX, you will need to set the
MW switch in order to receive the Message Waiting indication.
1. Locate the switch on the bottom of the telephone.
2. For 90V PBX Message Waiting Indication, move the switch to the position marked
“90V”. For 24V PBX Message Waiting Indication, move the switch to the position
marked “24V”. If connecting directly to telephone lines, move the switch to the center
“OFF” position.
Warning: Setting this switch in a position other than OFF can cause this phone to
function incorrectly. When enabled, this feature is for PBX systems, and not meant for
direct Central Office (CO) interface. If connecting to CO telephone lines, make sure this
switch is set to OFF.
DESK MOUNT INSTRUCTIONS
1. Adjust mounting bracket to desired angle. To alter the mounting bracket angle, pull
the lever up and rotate the mounting wedge. There are 6 available angles.(see
drawing below).
2. Connect the adapter and the line cord. See Steps 2 & 3 under “Installation” for
specific instructions.
3. Plug the short end of the coiled cord into the handset jack, and then plug the other end
of the cord into the base.
4. Place the handset on the base.
2
WALL MOUNT INSTRUCTIONS
1. If necessary adjust mounting bracket to wall mount position. To alter the mounting
bracket angle, pull the lever up and rotate the mounting wedge (see drawing below).
2. Connect the adapter and the line cord. See Steps 1 & 2 under “Installation” for
specific instructions.
3. Push out the handset hook and reattach in opposite direction for the wall mount position, plug the short end of the coiled cord into the handset, and then plug the other end
of the cord into the base.
4. Place the handset on the base.
Lever to alter angle.
UNIT SETUP
FACTORY PRESETS
The following table shows you the factory settings for your unit:
Display
Setting
SELECT LANGUAGE
English
STUTTERTONE
No
ENTER AREACODE
no setting
SET LDS CODE
1
EDIT TIME & DATE
no setting
FLASH TIMER
600 ms
RINGERCADENCE
3
RINGER VOLUME
5
VOICEMAIL NUMBER
no setting
#3 SEC PAUSES
no setting
VM PASSWORD
no setting
Note: After you have set up the unit completely for the first time, use the MENU button
to review or reprogram the Language, Area Code, Program VM, LDS Code, or Setup
Features.
3
After the adapter is connected, the display will show as indicated below for setting.
1.
2.
3.
4.
5.
6.
7.
8.
9.
[SELECT LANGUAGE] appears on the display. Press the REVIEW UP ( )
button to select the language. Eng - English, ESP - Spanish, FRE - French, and then
press the MENU button to confirm the selection.
When [STUTTER TONE] appears, the default setting is “No”. To toggle stutter
tone, press “1” for Yes or “2” for No. Press MENU to confirm selection.
When [ENTER AREA CODE] appears, enter the desired area code using the
keypad. Use REVIEW UP ( ) button and REVIEW DOWN ( ) button to skip a
digit. Press the MENU button to confirm area code. Follow the same procedure
for all 6 area code settings. To leave an area code blank, press MENU without
entering digits.
When [SET LDS CODE] appears, enter the desired LDS code using the
keypad. Press MENU to confirm the selection. The code can range from _ to
9.
When [EDIT TIME & DATE] appears, enter the time using the keypad. Press the
REVIEW UP ( ) button and REVIEW DOWN ( ) button to select AM or PM.
Enter the date using the keypad. Press MENU to confirm the settings.
Example: To enter 8:35 AM, enter 0835 and then press the REVIEW UP ( )
button to skip to the date because the time is AM by default.
When [FLASH TIMER (MS)] appears, press the REVIEW UP ( ) button to toggle
between 600ms, 100 ms, and 300ms. After selecting the desired flash time, press
the MENU button to confirm selection.
When [RINGER CADENCE] appears, the default setting is 3. To alter this setting,
press the REVIEW UP ( ) button. There are 5 ringer cadences and each one will
be played as you scroll through them. After the desired ringer cadence is dis
played, press MENU to confirm selection.
When [RINGER VOLUME] appears, the default setting is 5. To alter the
ringer volume, press the REVIEW UP ( ) button. There are 7 ringer volume levels
and each one will be played as you scroll through them. To turn the ringer off,
select OFF in the Menu. After the desired ringer volume level is displayed, press
MENU to confirm selection.
When [VOICEMAIL NUMBER] appears, enter the voicemail number (maximum of
18 digits) using the keypad. To delete a number or digit, press the REVIEW DOWN
( ) button to erase the number(s). After the desired number has been entered,
press MENU to confirm selection.
10. When [#3 SEC PAUSES] appears, enter the desired number of pauses using the
keypad. After the desired setting has been entered, press MENU to confirm selection.
11. When [VM PASSWORD] appears, enter the desired password using the keypad
(maximum of 4 digits). To delete a number or digit, press the REVIEW DOWN ( )
button to erase the number(s). After the desired number has been entered, press
MENU to confirm selection.
4
TELEPHONE PART IDENTIFICATION
1
2
3
4
5
6
7
8
9
10
11
12
Contrast Button
Directory Button
Multi-Angle LCD
Flash Button
Menu Button
24/90V Message LED
Customized Logo
10 Auto Memory Buttons
Voice Mail Button
Redial Button
Pause Button
2.5mm Headset Jack
13
14
15
16
17
18
19
20
21
22
23
24
25
5
Release Button
Speakerphone Button
Mute Button with LED
Hold Button with LED
Volume Button/ Edit Button
Number Card
Review Up/Down Buttons
Delete Button
Dial Button
Option Button
Save Button
Handset Hook
Hook Switch
TELEPHONE FEATURES
TONE DIALING
The Medallion 3200 is capable of only DTMF dialing. This phone is not compatible with
pulse dialing.
RECEIVING A PHONE CALL
1. When the phone rings, lift the handset or press the SPEAKERPHONE button to begin your conversation.
2.
To change the Ringer Volume, refer to the “Factory Presets” section.
PLACING A PHONE CALL
1. Lift the handset or press the SPEAKERPHONE button and wait for a dial tone.
2.
Dial the telephone number you wish to call. The number will appear on the display
window.
PREDIAL
1. While the handset is on hook, enter the desired telephone number using the key
pad. The number will appear in the display. To delete a digit or the entire number,
press the REVIEW DOWN ( ) button.
2.
To dial the displayed number, lift the handset, press the SPEAKERPHONE button or
press the DIAL button.
SPEAKERPHONE BUTTON (AC Adaptor must be used to ensure proper function)
1.
Receiving Incoming Calls
a. When
the
phone
rings,
press
and
release
the
SPEAKERPHONE button and talk normally into the built-in microphone from a
distance of 5-6 inches.
b. You can adjust the volume of the caller’s voice by by pressing the Volume Bar
on the base of the telephone.
c. After the conversation has finished, press and release the SPEAKERPHONE
button to hang up.
2.
Making A Call
a. Press and release the SPEAKERPHONE button.
b.
When you hear a dial tone, dial the number or press the auto memory
button. The number will appear on the display window.
6
c.
d.
When your party answers, adjust the volume of the conversation by pressing
the Volume Bar on the base of the telephone.
After the conversation has finished, press and release SPEAKERPHONE to
hang up.
Note:
1. If you wish to switch from speakerphone to handset, simply lift the handset.
2. If you wish to switch from handset to speakerphone, press and release
SPEAKERPHONE and then hang up the handset.
DURATION COUNTER
A built-in counter will start counting 6 seconds after you lift the handset or 6 seconds
after you dial a telephone number.
MUTE BUTTON
Press MUTE to speak without the person on the phone hearing your conversation. The
MUTE Indicator will light up and remain lighted until you resume your conversation. Also,
“MIC MUTED” will show in the display. To resume the conversation, press MUTE. The
MUTE indicator will go out and your call can continue.
AUTOMATIC MEMORY
To Store A Number In Memory:
1. Press the SAVE button, [SAVE TO?] appears on the display
window.
2. Press the desired memory location. (M1-M10)
3. [ENTER NUMBER>] appears on the display.
4. Enter the desired number using the keypad (maximum of 24 digits). Press SAVE to
confirm.
5. [ENTER NAME>] will appear. Type the name using the keypad. Press SAVE again
to confirm all settings.
6. [MEMORY STORING] will show briefly.
Note: The memory locations can be chained together to store numbers of
longer length.
To Dial A Phone Number In Memory
1. Press the desired memory location (M1-M10)
2. The number will be displayed.
3. To dial the number, lift the handset, press theSPEAKERPHONE button or press the
DIAL button.
VOLUME BUTTON
A built-in amplifier feature allows you to increase the listening volume in the receiver of
the handset when speaking with your party. When needed, press the VOLUME button
7
to achieve different levels. The volume remains the same between calls. It does not
return to a nominal level.
REDIAL BUTTON
1. To redial one of the last 10 numbers dialed, press the REDIAL button. Thedisplay will show the last number dialed. To scroll through the last 10 numbers,
press the REVIEW UP ( ) button or REVIEW DOWN ( ) button.
2.
After the desired number is selected, dial the number by pressing REDIAL
again, lifting the handset, pressing the SPEAKERPHONE button or pressing the
DIAL button.
3.
The last number called (32 digits maximum) will automatically be redialed.
PAUSE BUTTON
The PAUSE button allows you to insert a 3.6-second pause in the dialing sequence. This
is particularly useful if you are connected to a PABX system where you must dial an
access code (usually the number 9) to obtain an outside line.
1.
Press the PAUSE button and release at any point in the dialing sequence
where a pause is desired.
2.
The PAUSE button can be pressed more than once to create a longer pause.
HOLD BUTTON
1. To place a call on hold, press the HOLD button and hang up the handset. The HOLD
Indicator will light up and remain lighted until you resume your conversation.
2.
To resume your conversation, lift the handset or that of any extension phone on the
same line or press and release SPEAKERPHONE. The HOLD indicator will go out
and your call can continue.
FLASH BUTTON
This telephone provides a line break signal for accessing PABX service or for convenient use of Call Waiting from your local telephone company. If you have Call Waiting
service, you can use the Call Waiting function per the following instructions.
1.
While having a conversation, another party calls and you hear a tone.
2.
Press the FLASH button once and release. The first conversation is placed on hold
and the second call can be answered.
3.
Press FLASH button again and release. You may speak to the first caller again and
the second call is placed on hold.
8
HEADSET COMPATIBLE
This telephone will accept a 2.5 mm cell phone-style headset.
DATA PORT
This is a connection which is in parallel with the telephone line. It allows the connection
of a device such as a modem, caller ID, or an answering machine.
CONTRAST
Contrast can be altered whether on hook or off hook by pressing the CONTRAST
button. There are 5 contrast levels.
RELEASE BUTTON
To end a conversation, press the RELEASE button once.
VOICEMAIL BUTTON
Press the VOICEMAIL button to dial the voicemail access number and pin. See Unit
Setup section for details.
DIRECTORY BUTTON
The directory button is used to store the name and number of up to 99 of your most
frequently dialed contacts. The names are sorted alphabetically.
CALL WAITING DISPLAY
In the past, if you had call-waiting service, a tone alerted you there was a new call
coming while you were on an existing call. Now our Call Waiting Caller ID not only tells
you there is another call waiting, but lets you know who the caller is before you answer
it. The call waiting information will be shown on the unit’s display.
The CALL WAITING (CW) symbol will flash for 16 seconds along with the telephone
number and name of the person who is on call waiting. Press the FLASH button to put
the existing call on hold and answer the new call.
Whether or not you answer the call, the Call Waiting Caller ID will store the call information for future reference.
Note: Make sure you have subscribed to both Call Waiting Caller
ID and Caller ID service from your
local telephone company. If you only
have Caller ID service, the unit works
for Caller ID only.
9
CALLER ID FEATURES
This unit stores up to 99 CID entries.
MESSAGE LIGHT
If you have a voice mailbox service with your telephone company, another indicator
marked MESSAGE will flash to alert you to dial your telephone company to check your
new messages.
The MESSAGE indicator also monitors the unit’s situation. When the phone is in use, the
MESSAGE indicator will be on continuously. If the indicator is flashing quickly, it means
the phone is ringing.
MESSAGE WAITING
This unit’s MESSAGE WAITING DETECTION is for both FSK and Stutter Tone Systems.
IF YOUR SERVICE IS FSK:
If you have a voice mailbox service from the phone company, the MESSAGE
indicator will flash and [MESSAGE WAITING] will appear on the display for 20
seconds when a message waiting signal (on) from the Central Office is received.
IF YOU ARE IN AN AREA WHERE AN FSK SIGNAL IS NOT AVAILABLE:
1. This unit will check your line for a stutter dial tone every time you hang up or each
time a call goes unanswered. The MESSAGE indicator will flash when there is a
message waiting.
2.
You may experience some delay in seeing the MESSAGE indicator light up even
though there are messages in your rnail box. This delay is due to regulatory
matters and does not indicate a problem with the unit.
This unit may not be activated or deactivated under certain conditions. For example,
when you retrieve your message from an outside phone (not your own telephone
number), the MESSAGE indicator may not be canceled when you return home. If you
experience this situation, pick up the receiver and hang up. The MESSAGE indicator will
cancel.
10
RECEIVING CALLS
1. When the telephone is not in use and a new call is received, the display will
show the NEW symbol, the phone number, the caller’s name, and time and date
of the call for 20 seconds. The REPEAT (repeat) symbol will appear if the call
has come in more than once.
2.
After 20 seconds with no activity, the display will default to the Stand-By screen
and remain on until another call is received or a button is pressed. This will show
you the total number of calls stored and how many new calls have not been
reviewed.
REVIEWING CALLS
1. When in Stanby Mode, the display shows TOTAL calls and NEW calls. Press the
REVIEW UP (
stored calls.
) or REVIEW DOWN (
) buttons to review the incoming
2.
The NEW symbol attached to each call will be removed after you review the call.
3.
The reviewed number can be stored into any of the auto memory buttons or
keypad memory locations by pressing the SAVE button first, then one of the
memory buttons.
4.
When you have reached the end of the call records, the display will indicate [-END
OF LIST- ] , confirming there are no more calls stored.
Note: If the telephone number received is more than 12 digits, the unit will only store
the first 12 digits into memory.
11
DELETING CALLS
1. To delete an individual call: When reviewing calls, you can delete an individual call
by pressing the DELETE button once. The display will show “DELETE? 1:YES
2:NO” Press1 to confirm the deletion. The rest of the records will be renumbered.
2.
To delete all calls: When reviewing calls, you can delete all calls by pressing and
holding DELETE for more than 3 seconds. Then [DELETE ALL 1:YES 2:NO]’
will appear. Press 1 to confirm the deletion to erase all records.
CALLBACK
When reviewing received calls, there are two ways to dial the telephone numbers
shown on the display by pressing DIAL.
1.
If you have reviewed the calls with the telephone handset in its cradle (on hook),
press the DIAL button. The HANDSET symbol located in the top left hand corner of
the display will come on. The number you have selected will be dialed automati
cally via the speakerphone.
2.
If you have already picked up thehandset or turned on the speakerphone to make
a call, you may select the number to be dialed by reviewing the stored calls. After
you have located the desired number, press the DIAL button. The displayed
number will be dialed automatically.
12
3.
If a local call (a telephone number with the same area code as you set) is reviewed
and its 7-digit number displayed, press DIAL to dial the number displayed.
4.
If a long distance call (a telephone number with a different area code than you set)
is reviewed and its 10-digit number (3-digit area code + 7-digit telephone number)
is displayed, press DIAL to dial the number displayed.
OPTION BUTTON
The OPTION button allows you to change the format of the displayed number. The
available format follows:
7-digit
10-digit
11-digit
7-digit telephone number.
3-digit area code + 7-digit telephone number.
long distance code 1 + 3-digit area code + 7digit telephone number.
If a local call, and its 7-digit number is displayed:
•
Pressing OPTION once will change it to a 10-digit format (your area code + 7-digit
number).
•
Pressing OPTION twice will change it to an 11-digit number (1 + your area code
+ 7-digit telephone number).
• Pressing OPTION three times will go back to the original 7-digit telephone number.
For example: Your area code is 123 and you are reviewing telephone number 456-7890.
When the desired format of the telephone number is reached, press DIAL to dial the
displayed number.
Note: Since the LCD can only display 10 digit telephone numbers, when you change
the format to 11-digits, only the first 10 digits can be seen, but it will dial 11-digits after
you press DIAL.
13
If a long distance call, and its 10-digit number is displayed,
1. Pressing OPTION once will remove the 3-digit area code and change it to a 7digit number.
2.
Pressing OPTION twice will go back to the original 10-digit number.
3.
Pressing OPTION three times will add the LDS code to the number. (1+ 3-digit
area code + 7-digit telephone number).
When the desired format of the telephone number is reached, press DIAL to dial the
displayed number.
MESSAGE ERROR
•
The display indicates [-MESSAGE ERROR-]” if your unit receives a call that has an
error in the transmission or reception.
NO DATA SENT
•
[-NO DATA SENT-] will be displayed if there is no caller ID (CID) number sent from
the telephone company while ringing.
14
PRIVATE CALLS
•
If the caller has exercised the option to block his number from being sent,
[PRIVATE NUMBER] and his name will alternately display on the screen when this
information is received.
•
If the caller has exercised the option to block his name from being sent, [PRIVATE
NAME] and his telephone number will be displayed on the screen.
•
If the caller has exercised the option to block his name and number from being sent,
then [PRIVATE CALLER] will be displayed on the screen.
UNKNOWN CALLS
•
When the telephone company is unable to provide the caller’s
telephone number, [UNKNOWN CALLER] and his name will alternately display on
the screen when this information is received.
•
When the telephone company is unable to provide the caller s name,
[UNKNOWN NAME] and his telephone number will be displayed on the screen.
•
When the telephone company is unable to provide the caller s name
and number, [UNKNOWN CALLER] will be displayed on the screen.
15
USING THE DIRECTORY
This unit stores the numbers of up to 99 of your business associates, clients, contacts,
and friends in your directory. You can dial these numbers by selecting them. Names are
sorted alphabetically starting with the first character. (If you want your Directory sorted
by the last name, enter the last name first.)
To Store A New Number And Name Into The Directory
Press SAVE to store a number in the Directory. After pressing SAVE, the display will show
“Save To?”. Press the DIRECTORY button. “Enter Number>” will appear in the display.
Enter the desired number using the keypad. (max 24 digits). Press SAVE to confirm. “Enter
Name” will appear. Type the name using the keypad. Press SAVE again to confirm all
settings. “Number Stored” will show briefly.
Note: For Example, if A is the desired letter, press the #2 button once and A will appear
on the display. If B is the desired letter, press the #2 button twice and B will appear on
the display. Pressing the #2 button three times will select the letter C. If the incorrect letter
is accidentally selected, press the down review arrow and start over. All letters are upper
case. To enter a space when storing a name or number, press the up review arrow. Note:
Use the “#” key to edit entries.
Finding Items In The Directory
Press DIRECTORY to enter the Directory Review Mode. The first entry in the Directory
is displayed. The Down and Up Review Arrows may be used to scroll through the
directory. To leave the directory at any time, press Directory.
To search for a directory entry, press DIRECTORY. Then, using the keypad, type the
desired name.
Dialing Telephone Numbers In The Directory
Find the number you want to dial in the Directory List. (Telephone can be on or off hook)
When the number shows on the display, press DIAL to start dialing.
Deleting Items In The Directory
Deleting Individual Entries
Enter the directory and select the individual entry. To delete an individual entry, press the
DELETE button once and then press 1 to confirm the deletion or 2 to cancel it. The display
will be erased line by line and the remaining items will be re-sorted.
Deleting All Entries
Enter the directory. To delete all entries, press and hold the DELETE button. “DELETE ALL”
will appear in the display, select (1) for YES or (2) for NO. “NO RECORDS” appears in
the display confirming there are no directory entries in memory.
16
TELEPHONE SERVICE PROBLEMS
If you have any problems with your telephone service, determine if the problem
is with your unit or the telephone company lines BEFORE CALLING THE TELEPHONE
COMPANY. Be aware that the telephone company may charge you for a service call
if the problem is caused by your telephone.
TROUBLESHOOTING
PHONE DOES NOT RING
1. Line cord is disconnected at telephone outlet or at telephone.
2. Phone is OFF HOOK. Make certain the hookswitch is depressed when the handset
is in the cradle.
3. SPEAKERPHONE indicator is on. Turn off speakerphone.
NO DIAL TONE
Wire is disconnected at telephone or at wall jack. Test the telephone in a different wall
jack. If it works, the first jack may be defective.
REDIAL BUTTON DOES NOT FUNCTION
The telephone may have been momentarily disconnected from the telephone jack.
BLANK SCREEN
1.
2.
Check if the adapter is connected properly.
Press the Contrast button to see if contrast level is set correctly.
CALLERS ARE NOT DISPLAYED ON THE SCREEN
1. Verify that you have subscribed to the appropriate service (Caller ID and Call
Waiting Caller ID) from your telephone company. If you only subscribed to the Caller
ID service this unit will not display the call waiting caller ID information.
2. Check if your answering machine is set to answer the call before 2 rings.
NO CALLER INFORMATION IS DISPLAYED WHEN HEARING THE CALL WAITING
AUDIO SOUND
Verify that you have subscribed to the Call Waiting Caller ID service from your
telephone company.
MESSAGE ERROR HAPPENS FREQUENTLY
Caller information was not transmitted properly. Check with your telephone
company to see if there is a problem with your phone line.
17
Since our special design will always retain your stored call records, we
encourage you to disconnect all the telephone cords and adapter; and then
reinstall the unit step by step per this instruction manual before you ask for service.
SPECIAL NOTE: The call records will not be erased when the adapter is
disconnected. A special E2PROM design allows the unit to always retain your stored
call records after you disconnect the adapter
MAINTENANCE INFORMATION
Treat your telephone equipment with care for trouble-free performance. Avoid
dropping the handset. Carefully place the handset on-hook after use.
Avoid putting near heating appliances and devices that generate electrical noise (for
example, motors and florescent lamps).
Clean your telephone equipment with a damp cloth. Stains may be removed with
a mild soap. Do not use liquid or aerosol detergents or cleaning agents.
Do not expose to direct sunlight or moisture
Retain the original package in case you need to ship it at a later date.
18
TELEPHONE REPAIR
DO NOT ATTEMPT TO REPAIR THIS PRODUCT YOURSELF. Call Waiting Caller ID
Telephones manufactured by CORTELCO must be returned to us for repair.
You can return your telephone to CORTELCO for repair or replacement in
accordance with our LIMITED WARRANTY.
CORTELCO warrants THIS PRODUCT against defects in material and workmanship in
accordance with our LIMITED WARRANTY. If your telephone is returned for repair,
include a copy of your sales receipt containing the date-of-purchase. DO NOT INCLUDE
THE ORIGINAL SALES RECEIPT.
If date-of-purchase is not included, the factory date printed on the label on the
bottom of your telephone will be used as the date-of-purchase. The factory date
allows six months for distribution and sale of this product.
If you return your telephone for repair, the warranty period is not extended. The
original date-of-purchase continues to apply to your warranty.
OUT-OF-WARRANTY REPAIR We will repair this product for a nominal fee after the
LIMITED WARRANTY has expired if you send it to us in a complete and undamaged
condition. The repaired unit will be shipped to you C.O.D., freight collect.
RETURN-FOR-REPAIR PACKAGING If you are returning a unit to us for repair, package
it carefully, preferably in the original carton. Be sure to include your return address, a
copy of the sales receipt showing date-of-purchase, and a note describing the problem
you have with your Telephone. Shipping must be prepaid. If the telephone is in
warranty, it will be repaired or replaced, at our option, at no cost to you, and it will be
returned shipping prepaid.
Ship your telephone (shipping prepaid) to:
CORTELCO
REPAIRCENTER
1703 SAWYER ROAD
CORINTH, MS 38834
19
FCC INFORMATION
Part 68 is a Federal regulation which requires equipment to be tested and registered
with the FCC prior to its connection to the network. This equipment complies with Part
68 of FCC rules. On the bottom of the telephone is a label that contains, among other
information, the FCC Registration Number and the Ringer Equivalence Number (REN) for
this equipment. You must, upon request, provide this information to your telephone
company.
The Ringer Equivalence Number(REN), which is used to determine the number of
devices you may connect to your phone line, indicates the amount of power that your
telephone draws from the telephone company line during ringing. If you have more than
one telephone (or other terminal device) connected to the telephone company line, you
should total the RENs, and be sure that the total is not more than five. Your telephones
may not ring if the total is more than five. Also, in some rural locations, your telephone
may not ring if the REN total is more than three.
RESTRICTIONS You must not connect your telephone to coin-operated lines or party
lines.
INSTALLATION This model telephone must be connected to the telephone company
lines through a modular jack. The required USOC for the modular jack is RJ11C for desk
mounting and RJ11W for wall mounting. The USOC number is printed on the label on the
bottom of your telephone.
HEARING-AID COMPATIBILITY The handset on your telephone will work with magnetically-coupled hearing aids. You can use a hearing aid equipped with a T (Telephone)
switch.
IN CASE OF TROUBLE If your telephone should cause problems on the telephone line,
the telephone company can temporarily disconnect your service. The telephone company must then notify and allow you to correct the problem.
The telephone company may from time to time change its lines or equipment. They must
notify you if planned changes will affect your telephone service, to allow you to take
steps to prevent interruptions.
This telephone complies with Part 15 of the FCC Rules. In the unlikely event that
interference occurs, move the telephone and/or radio, television, etc. to increase the
separation distance.
20
LIMITED WARRANTY
If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of five (5) years
from the date of original purchase. This warranty is in lieu of all other express
warranties. During the warranty period, CORTELCO agrees to repair or, at its
option, replace the defective product, or any part of it without charge for parts or
labor. This is your exclusive remedy. This warranty does not cover damage
resulting from accident, misuse, abuse, improper installation or operation, lack of
reasonable care, the affixing of any attachment not provided by CORTELCO
with the product and loss of parts. The warranty is voided in the event any
unauthorized person alters or repairs the unit.
Telephone companies use different types of equipment and offer various types
of services to customers. CORTELCO does not warrant that this product is
compatible with the type of equipment of any particular phone company or the services provided by it.
CORTELCO DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, AS OF THE DATE ONE YEAR FROM THE ORIGINAL PURCHASE OF THE PRODUCT. CORTELCO ASSUMES NO RESPONSIBILITY FOR
ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE EXCLUSION AND LIMITATION MAY NOTAPPLY TO YOU.
If failure occurs and your telephone is in warranty, service shall be provided by
returning it to CORTELCO - Repair Center, 1703 Sawyer Road, Corinth,
Mississippi 38834, shipping prepaid. The product will be repaired or replaced if examination by us determines the product to be defective. Telephones
received damaged as a result of shipping will require you to file a claim with the
carrier.
MEDALLION
3200 - Manual Rev. 3
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