OPERATING INSTRUCTIONS
Protect D
Protect D. 1000
Protect D. 1000 BP
Protect D. 1500
Protect D. 1500 BP
Protect D. 2000
Protect D. 2030 BP
Protect D. 3000
EN
2
Thank you for deciding to purchase the PROTECT D UPS
from AEG Power Solutions.
The following safety precautions are an important part of
these operating instructions. They are designed to help you
avoid problems caused by operating errors and to protect
you against any possible hazards. Please make sure to read
through these instructions carefully before using the
product for the first time!
EN
3
1
Notes on these Operating Instructions
Duty to Provide Information
These operating instructions are designed to help you properly
and safely install and operate the following Uninterruptible
Power Supply (UPS) systems: the PROTECT D.1000, the
PROTECT D.1500, the PROTECT D.2000 or the PROTECT
D.3000 as well as the corresponding external battery units:
the PROTECT D.1000 BP, the PROTECT D.1500 BP or the
PROTECT D.2030 BP, hereinafter referred to as the PROTECT D.
These operating instructions contain important information on
how to avoid any hazards or dangers.
Make sure that you read through these instructions
carefully before attempting to install or operate this
device!
These operating instructions are part of the PROTECT D.
The operator of this device is required to make these operating
instructions openly available to any persons who transport, install
or service the PROTECT D or perform any other work on this
device.
Validity
These operating instructions comply with the current technical
specifications of the PROTECT D at the time of publication. The
contents do not constitute a contract and are for information
purposes only.
Warranty and liability
We reserve the right to make any changes to the information in
this operating manual, with respect to the specifications and the
operating instructions in particular, at any time.
Any goods delivered that you want to return must be returned
within eight days after the receipt of those goods, along with the
packing slip. Later claims cannot be honored.
Any damages incurred due to non - observance of these
instructions (including any damage to the warranty seal)
4
invalidate any warranty claims. AEG accepts no liability for
consequential damages. AEG will rescind all obligations, such as
warranty agreements, service contracts, etc., without prior notice
in the event that any spare parts other than original AEG spare
parts or those purchased by AEG are used for maintenance and
repair.
Handling
The PROTECT D is designed so that all of the steps that need to
be taken for its installation and operation can be done without
having to open the device. Any maintenance or repairs are to be
performed by qualified technicians only.
Illustrations are included to make certain steps more clear and
easier to understand.
If there is any potential danger to personnel and equipment while
performing certain work, these activities are accompanied by
pictograms, whose meanings are explained in the Safety
Instructions in Chapter 3.
Hotline
Should you still have any questions after reading this operating
manual, please contact your retailer or our hotline:
Tel:
+49 2902 763100
Internet: www.aegps.com
Copyright
Any forwarding, reproduction and / or storage using electronic or
mechanic means of these operating instructions, even in part,
requires the express prior written consent of AEG.
© Copyright AEG 2010. All rights reserved.
5
EN
Contents
1
Notes on these Operating Instructions ............................... 4
2
General information .......................................................... 8
2.1 Technology ................................................................ 8
2.2 System description .................................................... 9
2.3 Technical Data......................................................... 11
3
Safety Regulations .......................................................... 17
3.1 General Safety Instructions ..................................... 17
3.2 Safety instructions for PROTECT D ........................ 17
3.3 CE certificate ........................................................... 21
4
Installation ....................................................................... 22
4.1 Unpack and check ................................................... 22
4.2 Installation location .................................................. 23
4.3 Assembly ................................................................. 23
5
Overview of Connections, Operating / Display Elements... 28
5.1 Front view ................................................................ 28
5.2 Rear-panel view (connections): ............................... 29
6
Electrical Connection ...................................................... 32
6.1 Contacting the battery modules............................... 32
6.1.1 Connecting the internal battery ......................... 33
6.1.2 Connecting external battery extension(s).......... 34
6.2 Power connection .................................................... 36
6.3 Connecting the load segments ................................ 37
7
Operation Mode and Operating ...................................... 39
7.1 First start-up ............................................................ 39
7.1.1 Switching on the UPS........................................ 39
7.1.2 Switching off the UPS........................................ 39
7.2 Operating panel ....................................................... 40
7.2.1 Overview............................................................ 40
7.2.2 Indicators (LEDs) ............................................... 40
7.2.3 Operating keys (Navigation) .............................. 41
6
7.3 Display (Main Menu)................................................ 42
7.3.1 UPS status - display .......................................... 42
7.3.2 Event log............................................................ 46
7.3.3 Measurements ................................................... 47
7.3.4 Control ............................................................... 47
7.3.5 Identification ...................................................... 49
7.3.6 Settings.............................................................. 49
8
Interfaces and Communication ....................................... 55
8.1 RS232 and USB computer interfaces ..................... 55
8.2 Communications slot ............................................... 55
8.3 Shutdown and UPS management software ............ 56
8.4 EPO (Emergency Power Off) .................................. 57
8.5 Change-over contact ............................................... 58
9
Troubleshooting .............................................................. 58
9.1 Malfunctions ............................................................ 58
9.1.1 Alarm / error messages ..................................... 59
10 Maintenance ................................................................... 63
10.1 Charging the battery ................................................ 63
10.2 Maintenance checks ................................................ 63
10.2.1 Visual check ...................................................... 63
10.2.2 Battery check ..................................................... 64
10.2.3 Ventilator check ................................................. 64
10.3 Battery replacement ................................................ 64
Replace the EBM battery ................................................... 68
11 Storage, Dismantling and Disposal ................................ 69
11.1 Storage .................................................................... 69
11.2 Dismantling .............................................................. 69
11.3 Disposal ................................................................... 69
12 Appendix ........................................................................ 71
12.1 Technical terminology.............................................. 71
12.2 Keyword register...................................................... 72
12.3 Notes ....................................................................... 73
7
EN
2
General information
2.1
Technology
i
The PROTECT D is an Uninterruptible Power Supply
(UPS) for such essential loads as PCs, workstations,
servers, network components and similar load
devices, consisting of:
 Network filter with overvoltage protection (device protection /
Class D) and mains energy backfeed protection
 Rectifier with PFC logic (power factor correction unit)
 Separate intelligent battery charger
in switch mode power supply technology
 Valve regulated battery system, maintenance-free design
as energy storage with downstream DC/DC booster
 IGBT inverter for the continuous supply of connected loads
with sinusoidal AC voltage
 Automatic bypass as additional passive redundancy
 Regulator on the basis of digital signal processor technology
Automatic
Bypass
Mains
filter
Load
PFC
Mains
Filter
Inverter
Rectifier
DC/DC booster
DSP
Control logic
Battery
charger
Battery system
Emergency
Power Off
Component diagram
8
Relay
contact
RS232
USB
SNMP
2.2
System description
The UPS is connected between the public network and the
power load segments to be protected.
The rectifier is powered from the mains and converts the AC
voltage into a stabilized DC voltage to feed the inverter. The
circuitry technology used (PFC) enables sinusoidal current
consumption, thus allowing a low circuit feedback operation. A
separate, second rectifier (charger) based on switching power
supply technology recharges or maintains the charge of the
battery in the intermediate circuit. Due to the special circuitry
technology used in this charger / rectifier, the harmonics of the
charging current are reduced significantly. Additionally, a sleep
mode considerably increases the service life of the battery. The
inverter converts the DC voltage into a sinusoidal AC voltage. In
combination with digital signal processor technology and
extremely high pulse rate IGBT-power semiconductors in the
inverter, a microprocessor-controlled regulator on the basis of
pulse-width modulation (PWM) guarantees a voltage system of
highest quality and availability on the secured busbar.
REC
autom.
Bypass
INV
Mains
Secured
busbar:
Load
Power circuit
with mains supply
Load REC
Schematic
diagram
Battery
In the event of mains problems (e.g. power outages), power is
supplied to the load segment without any interruption from the
inverter, which now uses the battery. Since no switching is
required, the load segment experiences no power supply
interruption at all.
9
EN
REC
autom.
Bypass
INV
Mains
Secured
busbar:
Load
Power circuit with
faulty mains supply
Load REC
Schematic
diagram
Battery
The automatic bypass serves to provide increased power supply
security for single installations in particular by switching the public
network, e.g. in the event of an inverter malfunction, through to the
load segment directly and without interruption. In other words, the
automatic bypass provides the load segment with an additional
passive redundancy.
REC
autom.
Bypass
INV
Mains
Secured
busbar:
Load
Power circuit
at overload or
faulty inverter
Load REC
Schematic
diagram
Battery
The graphical LC display used provides for versatile use and easy
operation. Such convenient features as switchable outputs, a
freely programmable, potential-free change-over contact as well
as an emergency power off contact round out the standard
interface selection (USB, RS232, communication slot).
10
2.3
Technical Data
Type rating
PROTECT D.1000
PROTECT D.1500
PROTECT D.2000
PROTECT D.3000
UPS input
1000 VA (pf = 0.9 lag.)
900 W
1500 VA (pf = 0.9 lag.)
1350 W
2000 VA (pf = 0.9 lag.)
1800 W
3000 VA (pf = 0.9 lag.)
2700 W
1ph~ / N / PE
Nominal input voltage
Rectifier voltage range
(without battery operation
100% load, pf = 0.9 lag.)
230 Vac
190 Vac – 276 Vac
(PROTECT D.1000 & D.1500)
200 Vac – 276 Vac
(PROTECT D.2000 & D.3000)
Rectifier voltage range
180 Vac – 276 Vac
(PROTECT D.1000 & D.1500)
(without battery operation
100% load, pf = 0.8 lag.)
190 Vac – 276 Vac
(PROTECT D.2000 & D.3000)
Rectifier voltage range
160 Vac – 276 Vac
(PROTECT D.1000 & D.1500)
(without battery operation
100% load, pf = 0.7 lag.)
180 Vac – 276 Vac
(PROTECT D.2000 & D.3000)
Bypass voltage range
195.5 Vac – 253 Vac
Frequency
50 Hz / 60 Hz
(autom. recognition or manual)
Frequency tolerance range
± 5 Hz
Charging rate at full load and battery charging (max.)
PROTECT D.1000
4.8 A
PROTECT D.1500
7.2 A
PROTECT D.2000
9.6 A
PROTECT D.3000
13.7 A
Circuit feedback factor
 > 0.99
11
EN
UPS output
Nominal output voltage
Nominal frequency
Synchronization range
Synchronization speed
Power factor range
Voltage waveform
Crest factor
Overload behavior
with mains supply
Overload behavior
with battery operation
Short-circuit behaviour
200/208/220/230/240 Vac ± 2%
Power reduction:
10% at 208V, 20% at 200V
50 Hz / 60 Hz ± 0.25 Hz
(Tolerance in battery mode
or free running in frequency
changer mode)
50 Hz or 60 Hz ± 3 Hz
1 Hz / s
0.8 lag. to 0.9 cap.
for full power output
Power reduction:
10% to 0.5lag., 20% to 0.5 cap.
Sine, distortion
< 3% THD (linear load)
< 6% THD (non-linear load)
3:1
to 110% continuously;
≥ 110% – <130% for 5 min.
≥ 130% – <150% for 15 s
≥ 150% for 300 ms
to 102% continuously;
≥ 110% – <130% for 12 s
≥ 130% – <150% for 2 s
≥ 150% for 100 ms
4.4 x IN for 100 ms
12
Battery
Autonomy time
(for a battery charged 100% and at 25°C)
Autonomy time (nominal load, pf = 0.9 lag.)
Linked
battery modules
D. 1000
D. 1500
D. 2000
D. 3000
With integrated battery
6 min.
5.5 min.
6 min.
3.5 min.
1 extra battery module
31 min.
25 min.
33 min.
18 min.
2 extra battery modules
51 min.
46 min.
59 min.
34 min.
3 extra battery modules
82 min.
69 min.
88 min.
53 min.
4 extra battery modules
100 min.
90 min.
119 min.
69 min.
Rated direct voltage (intermediate circuit)
PROTECT D. 1000
36 V
PROTECT D. 1500
48 V
PROTECT D. 2000
72 V
PROTECT D. 3000
72 V
Float voltage
Setting range
2.28 Vdc/cell (pre-set to 25°C)
charging voltage temperature dependent
2.21 Vdc/cell – 2.31 Vdc/cell
in 0.01V increments
Batt.-charge power (max.) 1.4 Adc (PROTECT D.1000 / D.1500)
1.7 Adc (PROTECT D.2000 / D.3000)
Battery type
Valve regulated lead battery (VRLA)
Special type for high-current discharge
PROTECT D. 1000
PROTECT D. 1000 BP
PROTECT D. 1500
PROTECT D. 1500 BP
PROTECT D. 2000
PROTECT D. 3000
PROTECT D. 2030 BP
3 blocks at 12V 9Ah
2 belts at 3 blocks at 12V 9Ah
4 blocks at 12V 9Ah
2 belts at 4 blocks at 12V 9Ah
6 blocks at 12V 9Ah
6 blocks at 12V 9Ah
2 belts at 6 blocks at 12V 9Ah
Recharging times
~ 3h to 90% for internal battery
~9h / ~15h / ~21h / ~27h with 1 / 2 / 3 / 4 battery extension(s)
13
EN
Communication
Interfaces
Remote shutdown contact
Relay contact input
Shutdown software on CD
RS232 (SUB-D (9-pin)), USB
additional: communication slot
for extensions (e.g. relay card
/ SNMP (PRO), ...)
Potential-free (programmable as
either open or closed contacts)
250Vac 3A or 30Vdc 3A
change-over contact (programmable)
“CompuWatch” for all popular
operating systems, incl. Windows,
Linux, Mac, Unix, Novell, Sun
General information
Classification
Full-load efficiency
( AC-AC / DC-AC )
Full-load efficiency ECO
( economical mode )
Full-load efficiency ECO+
( efficiency-optimized )
Inherent noise (1m distance )
PROTECT D. 1000
PROTECT D. 1500
PROTECT D. 2000
PROTECT D. 3000
Cooling
Operating temperature range
Storage temperature range
Humidity
VFI SS 211 acc. to IEC 62040–3
double - conversion technology
PROTECT D.1000 ≥ 88% / ≥ 83%
PROTECT D.1500 > 88% / ≥ 83%
PROTECT D.2000 > 89% / ≥ 86%
PROTECT D.3000 ≥ 90% / ≥ 86%
>94% (transfer time < 10ms)
> 95% ( D.1000 / D.1500 )
> 98% ( D.2000 / D.3000 )
( transfer time < 20ms)
< 44 dB(A)
< 45 dB(A)
< 52 dB(A)
< 52 dB(A)
Air-blast cooling with variablespeed fans
0°C to +40°C to 1500m over NN
0°C to +35°C to 3000m over NN
Recommended: +15°C to +25°C
(battery-system dependent)
-15°C to + 50°C
< 95% (non-condensing)
14
Installation height
Up to 3000m at nominal power
max. transport height: 10000m
Connections
Power supply (lockable)
IEC320 C14 (D.1000-D.2000)
IEC320 C20 (D.3000)
Load segment connections with automatic locking
PROTECT D. 1000 / D.1500
2 x IEC320 C13 (UPS direct)
2 x 2 x IEC320 C13 (manageable)
PROTECT D. 2000
4 x IEC320 C13 (UPS direct)
2 x 2 x IEC320 C13 (manageable)
PROTECT D. 3000
1 x IEC320 C19 (UPS direct)
with manual locking
2 x 3 x IEC320 C13 (manageable)
Display
Graphical display in two colors
Resolution: 128 x 64 pixels
Languages: EN/DE/ES/FR/RU
incl. 3 LEDs for operating display
Enclosure color
RAL 9006
Weight (net / gross)
PROTECT D. 1000
PROTECT D. 1500
PROTECT D. 2000
PROTECT D. 3000
PROTECT D. 1000 BP
PROTECT D. 1500 BP
PROTECT D. 2030 BP
16 kg / 22 kg
19.5 kg / 25 kg
29 kg / 35.5 kg
29.5 kg / 36 kg
23 kg / 28 kg
28 kg / 34 kg
41 kg / 47 kg
Dimensions (net)
D. 1000(BP) / D. 1500(BP)
W 438 mm x D 430 mm x H 86.5 mm
D. 2000(BP) / D. 3000(BP)
W 438 mm x D 600 mm x H 86.5 mm
In combination with the mounting brackets, a standard rack measures
19" = 482.6mm for installation. Height of the slot: 2U.
Dimensions (gross (packaged))
D. 1000(BP) / D. 1500(BP)
W 556 mm x D 606 mm x H 227 mm
D. 2000(BP) / D. 3000(BP)
W 605 mm x D 855 mm x H 293 mm
15
EN
Approvals
The PROTECT D complies with the EN 62040 product standard.
The CE seal on the device confirms that the device complies with
the following directives: EG Low Voltage Directive 2006 / 95 / EG
as well as the EMC Directive 2004 / 108 / EG for electromagnetic
compatibility, if the installation instructions provided in this
manual are followed.
For 2006 / 95 / EG Low Voltage Directive
Reference number EN 62040-1-1: 2003
For 2004 / 108 / EG EMC Directive
Reference number EN 62040-2: 2006
EN 61000-3-2: 2006 + A1: 2009 + A2: 2009
EN 61000-3-3: 2008
16
3
Safety Regulations
3.1
General Safety Instructions
Read these operating instructions before you use the UPS
PROTECT D and its external battery modules (special
accessories) for the first time and pay attention to the safety
precautions!
Use this device only when it is in technically perfect condition for its
intended purpose and always observe the safety instructions and
hazard warnings as described in this manual! Eliminate any problems
immediately that could have a negative influence on the safety of the
device.
The following pictograms will appear in this manual:
Note: Danger!
Indicates danger to the life and health of the
operator.
Note: Attention!
Indicates danger of injury and of damage to the
device and parts of the device.
i
3.2
Note: Information!
Useful and important information on the operation of
the UPS and its external battery modules (special
accessories).
Safety instructions for PROTECT D
This chapter contains important safety instructions for the UPS
PROTECT D and its external battery modules (special
accessories) that must be followed for the mounting, operation
and maintenance of the uninterruptible power supply and the
battery system (internal as well as external batteries, if
applicable).
17
EN
The UPS is an electrical device that can be
dangerous. The device should only ever be
opened by specially trained technicians. Repairs
are to be made by qualified customer-service
personnel only!
The output can also be electrically charged, even if
the UPS is not connected to the mains power
supply. The UPS has its own internal power supply
(battery)!
To ensure operator protection, the device must be
properly grounded!
The PROTECT D must only be connected and operated with a
VDE-approved power cord with a grounding conductor to 220 V /
230 V / 240 V AC voltage networks with a protective ground.
Caution – Risk of burns!
The battery has a high short-circuit current. Any
incorrect connection or error made in disconnection
can lead to the melting of plug connections, to
arcing and to serious burns!
The device is equipped with a warning signal that
sounds when the PROTECT D battery power is
dead or when the UPS is not working in the normal
mode (also see Chapter 9.1.1 “Alarm / error
messages”, pg. 59).
To ensure operating safety with the UPS and the
battery modules (special accessory), please note
the following safety instructions:
 Do not attempt to open the UPS! (there are no parts in the
UPS that require regular servicing. Please note that if the
UPS has been opened, any warranty claims will no longer
apply)
 Do not expose the device to direct sunlight or a direct heat
source!
 The device is designed to be installed in heated rooms
indoors. Do not install the device close to water or in very
humid areas!
18
 If the UPS is brought from a cold environment into the
installation area, condensation can occur. Before the UPS is
used for the first time, it must be absolutely dry. This requires
a waiting time of at least two hours.
 Never connect the mains power input with the UPS output!
 Make sure that no liquids or foreign objects penetrate the
enclosure!
 Do not cover the vents on the device! Make sure that
children, for example, never insert anything into the vents!
 Never connect any household appliances, e.g. a hair dryer,
to the UPS! Also be careful when operating the device with
power loads. Any feedback to the inverter, e.g. due to shortterm generator operation of the load, must be avoided at all
costs.
 The power outlet should be in the direct vicinity of the device
with easy access to make it easier to activate the AC input or
pull out the plug!
 While the device is in operation, do not pull the plug from the
UPS or from the household outlet (grounded power outlet).
This will cancel the ground for the UPS and all of the load
segments connected.
Danger of electric shock!
Even when the mains power supply has been
disconnected, parts inside the UPS are still
connected to the battery and can give you an
electric shock. Before attempting any maintenance
or service work, always disconnect the battery
circuit!
Battery replacement and servicing must be done or
at least supervised by a qualified technician who is
familiar with the batteries and the safety precautions
that have to be taken!
Do not allow unauthorized access to the
batteries!
When replacing the batteries, please note: Use only identical,
maintenance-free, valve regulated lead batteries with the same
specification as the original batteries.
19
EN
Danger of explosion!
Do not throw batteries into an open fire.
Do not attempt to open or damage the batteries (the
electrolytes released will harm skin and eyes and
can be toxic!)
Batteries can cause electrical shock and high short
circuit current.
Whenever you
precautions:
work
with
batteries,
take
the
following
 Remove all watches, rings and any other jewelry made of
metal!
 Use only tools with insulated handles!
i
Do not use connecting blocks with central on/off
switches to prevent switch-on current peaks.
Switch the UPS to “OFF” if you don’t want to use it for a longer
period of time. If your company switches off the power every
evening, then the PROTECT D has to be switched off as well.
Otherwise, the battery will run down. To prolong battery life,
avoid running the battery down frequently!
For your own protection, never switch on the UPS
when the plug has been pulled from the PROTECT D !
20
3.3
CE certificate
EN
21
4
4.1
Installation
Unpack and check
The device has been extensively tested and checked. Although
packaging and shipping was done carefully, we cannot fully rule
out any transport damage.
i
Any claims based on transport damages must be
made directly to the shipping company!
On receipt, check the contents of the transport containers for any
damages. If necessary, ask the shipping company to check the
goods and make a note of any damages while an employee with
the shipping company is still present and report the damage
within eight days of receipt to an AEG representative or retailer.
Check the contents for completeness:
 PROTECT D with 1000, 1500, 2000 or 3000 VA
 2 mounting brackets incl. 2 x 4 screws M4x8
 2 input power cords
(1x CEE 7/7 hybrid plug / 1x BS1363 plug)
 3 output device cables IEC320 10A
as well as 1 device cable. IEC320 16A for the D.3000
 2 communication cables (RS232 & USB)
 2 rack rails incl. screws and cage nuts
 “CompuWatch” management software on CD
 Safety precautions & Operating instructions
External battery modules include the following:
 External battery unit
PROTECT D.1000BP, D.1500BP or D.2030BP
 2 mounting brackets incl. 2 x 4 screws M4x8
 2 rack rails incl. screws and cage nuts
Please report any deviations to our hotline (see pg. 5).
22
The original carton provides effective protection against damage
and should be kept in case the device has to be transported
again at a later date.
Always keep plastic bags away from babies and children to
prevent suffocation.
Handle the components with care. Think of their weight and have
a second person to assist with lifting.
4.2
Installation location
The PROTECT D is designed to be installed in a protected
environment. When choosing that location, make sure that there
is adequate ventilation and other appropriate environmental
conditions.
The PROTECT D is air-cooled. Do not block the
vents!
The UPS and its battery modules in particular
should preferably be operated at room temperature
(between 15°C and 25°C).
Install the devices in a room that is dry, relatively dust-free and
free of chemical vapors.
Make sure that no magnetic storage media are stored and / or
operated in the vicinity of the PROTECT D.
Check the type plate to make sure that the voltage
and frequency specifications match those of your
load segments.
4.3
Assembly
For the rack installation of the UPS system and its external
battery units (special accessory), please note the following:
 To prevent vibration and jarring, the installation location has
to have adequate stability.
 Make sure the rack is able to support the installation,
particularly when external battery units (special accessory)
are used.
 Install the units so that there is adequate air circulation.
Make sure there is at least 100 mm of free space behind the
23
EN
rear vent for ventilation purposes. Do not block the vents on
the front. Make sure that there is a free space of at least 50
mm in the front.
 Place any external battery units directly underneath the UPS
system. To ensure maximum mechanical stability, place
each tray in its own rack mount.
 Avoid extreme temperatures! An environmental temperature
of 15°C to 25°C is recommended to maximize battery life. Do
not expose the units to direct sunlight or operate them close
to any other heat sources, e.g. radiators.
 Protect the units from environmental influences (particularly
moisture and dust). Please pay special attention to the
information in Chapter 3, starting on pg. 17 of this manual.
 Using an external manual bypass is recommended; this
makes it possible to disconnect and remove the UPS for
servicing, for example, at any time.
If the device is taken from a cold room and brought into a warm
room or if the room temperature suddenly drops, condensation
inside the device may occur. To prevent any condensation
buildup, let the device acclimatize for 2 hours before you switch it
on.
Installation in a 19" rack
Mount the trays preferably in the lower third of the rack, taking
into account the center of gravity of the rack and making sure
there is adequate fresh air. Universal mount systems are
included. Each tray requires 2U (~88mm).
1. First install the enclosed rack rails, which can be varied in
terms of depth, see Fig.1. Insert the screws in the left and
right rail loosely.
Roughly adjust the depth of the rail in the installation location
in the rack.
24
Right rail
Left rail
Fig. 1: Pre-installation of the left and right rails
2.
Now locate the corresponding installation positions in the
rack and place two cage nuts at each post corresponding to
the position of the rails. Use 8 cage nuts for each rail pair.
Rear of rack
EN
Front of rack
Fig. 2 : Fastening the rails in the rack
3. Now insert the rails. According to the illustration above,
fasten the rails to the rear post with two screws each; in the
front, first use the lower screw. Now tighten all the screws,
including the 3 screws each on the rail itself.
4. Repeat these steps for each individual tray.
25
5. Now lift the UPS and the battery trays carefully out of the
packaging with 2 people and set the device down on a stable
flat surface.
Fig. 3 : Removing the PROTECT D from the packaging
6. Now fasten the two brackets that come with the device to the
side of the UPS and, if using, an external battery unit
according to Fig. 4. Make sure to put the bracket marked “L”
on the left and the one marked “R” on the right hand side.
Fig. 4 : Fastening the mounting bracket (right hand side)
26
7. Now insert the trays into the side rack rails previously
installed in the cabinet. If using, start first by inserting the
external battery units. The UPS is inserted last. Make sure
that the battery units are installed directly below the UPS.
Fig. 5 : Inserting the UPS (use same method for the battery units)
8. Now fasten the top cage nuts to the front post. If being used,
screw the battery units to the rack. Insert the UPS loosely at
first.
9. Check once again to make sure that the UPS and battery unit
belong together.
Never connect different voltage levels with one
another!
Connect PROTECT D.1000 with PROTECT D.1000 BP only!
Connect PROTECT D.1500 with PROTECT D.1500 BP only!
Connect PROTECT D.2000 with PROTECT D.2030 BP only!
Connect PROTECT D.3000 with PROTECT D.2030 BP only!
10. Now follow the instructions provided in “Electrical
Connection” in Chapter 6 on pg. 32 for the initial start-up.
27
EN
5
Overview of Connections, Operating /
Display Elements
5.1
Front view
B
A
C
__
▲
E
F
▼
ENTER
D
Fig. 6 : UPS in the PROTECT D series
H
G
__
I
Fig. 7 : External battery extension (BatteryPack)
in the PROTECT D series
28
ESC
Explanations:
A
B
C
D
UPS model series plate with power rating in VA
Status display (different colored LEDs)
Graphical LCD display for alphanumeric display
Operating keys for menu navigation
i
E
F
G
H
I
Locking screws to fasten the front panel
Vent (do not cover)
Name of the external battery extension
Vent (do not cover)
Locking screws to fasten the front panel of the external
battery extension
i
5.2
A detailed explanation of the operating panel
can be found in Chapter 7.2 on pg. 40ff.
The connections of the integrated battery unit
are located behind the front panels.
EN
Rear-panel view (connections):
Fig. 8 : Rear view of the PROTECT D.1000
29
Fig. 9 : Rear view of the PROTECT D.1500
Fig. 10 : Rear view of the PROTECT D.2000
Fig. 11 : Rear view of the PROTECT D.3000
30
Explanations:
1 Power supply (UPS input)
can be locked using the position lock that comes included
2 Option for fixed ground
using extra screw
3 Automatically locking load segment connections
(UPS outputs) for critical loads with highest priority,
permanently directly supplied by the UPS (not manageable)
4 Manageable, i.e. via the UPS operating panel and / or the
software load segment connections Load circuit 1
(automatically locking)
5 Manageable, i.e. via the UPS operating panel and / or the
software load segment connections Load circuit 2
(automatically locking)
i
Remove the load plugs by pressing the red
button below each output outlet.
6 Separate fuse for the load circuit
for PROTECT D.3000
7 Emergency Power Off,
optionally to be configured as opener or closer
8 Change-over contact,
potential-free, programmable using the UPS operating panel
9 Vent (Important: Allow for at least 100mm of free space
behind the vent to ensure proper ventilation)
10 USB communication interface
11 RS232 communication interface (sub-D9 jack)
12 Communication slot for optional extension cards:
Relay card, card for remote On/Off, SNMP, …
i
The USB and the RS232 communication
interfaces rule each other out, i.e. either USB or
RS232. The communication slot, on the other
hand, is dual-monitor enabled, i.e. can be used
parallel to the USB or RS232 interface.
31
EN
6
Electrical Connection
6.1
Contacting the battery modules
i
To make wiring easier, first remove the front panel(s)
of the external battery units.
Unscrew the two centered screws in front panel (1) using a
suitable cross-slot screwdriver (recommended: Phillips PH1).
Now reach behind the front panel on the right and the left and
slide it a few millimeters to the left (2). The lock will be released
you can take off the entire front panel towards the front (3).
Top slot cover
Bottom
slot cover
2
3
1
Fig. 12 : Removing the front panel of the battery extension;
removing the top and bottom access slot covers
Each front panel has a top and bottom slot cover. Now remove
the top slot cover in a front panel. If you are using more than one
battery unit, remove both slot covers in all the other front panels
so that you can wire that battery units all the way through.
32
6.1.1
Connecting the internal battery
this part stays
in the rack!
4
3
2
Fig. 13 : Opening the front panel of the UPS
1. Make sure that the UPS is not electrically charged and not
connected to a power source.
First unscrew the two centered screws in front panel (1)
using a suitable cross-slot screwdriver (recommended:
Phillips PH1).
2. Now reach behind the front panel on the right and the left
and pull the UPS approx. 70 mm forward out of the rack (2)
so that the silver sticker on the top of the UPS with the safety
precautions becomes visible.
3. Now slide the front panel a few millimeters sideways to the
left (3). The lock will be released …
4. … and you can rotate the entire front panel upwards (4).
Make sure not to cut the flexible ribbon cable to the LCD
display!
Do not use excessive force.
5. Now connect the internal battery system by connecting the
two battery connectors (each consisting of a red and a black
connector) with each other: red in red, black in black (also see
following Fig. 14).
33
EN
4
5
Fig. 14 : Connecting the internal battery
Make sure to press the connectors quickly and firmly
into one another (red in red , black in black). If you see
a small electric arc while doing this, this is no cause
for concern.
If you use external battery extensions in combination with the
UPS, proceed as described in Chapter 6.1.2. Otherwise, close
the front panel again slowly and carefully following the directions
in reversed order. Make sure that you do not pinch any wires. As
the last step, don’t forget to lock the front panel into place using
the two screws located in the middle. Then push the UPS
completely back into the rack and fasten the UPS on the side
using the 4 M6 x 16 screws that come with it. Continue with
Chapter 6.2 on pg. 36ff.
6.1.2
Connecting external battery extension(s)
6. Connect the external battery extensions from the front. First
remove the access slot cover from the lower side of the UPS
front panel.
6
Fig. 15 : Removing the access slot cover to connect external
battery extensions
34
7. You should have already removed the front panels of the
battery units at the beginning of this Section 6.1. The
corresponding access slot covers should also have been
removed.
Now start to lay the battery wiring inside the UPS unit. Lay
the insulated wire in the center downwards. Then carefully
close the front cover of the UPS, lay the wire to the first
external battery unit down through the slot you have
removed the cover from. Also remember to secure the lock
by tightening the two Philips screws located in the middle.
Then push the UPS completely back into the rack and fasten
the UPS on the side with the 4 M6 x 16 screws that come
with it.
EN
Fig. 16 : Connecting the batteries internally
(shown here with 2 external battery extensions)
8. Now connect according to the illustration above to the
external batteries by connecting each battery connector
(each consisting of a red, a black and a green plug) with one
another: red in red, black in black, green in green.
Make sure that you insert the plugs quickly and firmly
(red in red, black in black,, green in green). If you see a
small electric arc while doing this, this is no cause for
concern.
35
9. Insert the small transparent RJ11 plugs for the automatic
recognition of the battery units in the side in the
corresponding connection jacks.
10. As the last step, replace the front panels. The wires are
threaded carefully through the corresponding access slots
and are protected behind the front panels. Remember to
tighten the screws in the center to lock the panel into place.
6.2
Power connection
Compare the setting of the nominal input voltage for the UPS
with the nominal voltage used in your country. The default setting
for the UPS output voltage is 230 Vac. Alterations to 200 Vac,
208 Vac, 220 Vac, 230 Vac or 240 Vac can be made on the
operating panel.
To guarantee that the UPS and its accessories all operate
correctly, it is necessary to equip the AC power line with a
corresponding back-up fuse. All the models in the PROTECT D
series are connected using the power cord supplied with the
device to a conventional power outlet. Make sure that the fuse is
adequately dimensioned to support your sub-distribution. The
PROTECT D. 3000 in particular requires its own fuse with 16A.
Any unintentional release/pulling out of the power cord can be
avoided by using the clips that come with the device (also see
Fig. 17). Do not plug the power cord connector into the power
outlet yet.
Fig. 17: Plugging in and securing the input power cord
36
6.3
Connecting the load segments
Before you connect the load segments to the UPS, please make
sure that the actual power output on the type plate is larger than
or equal to the sum of the load power consumption.
Connect the desired load segments to the output jacks of your
UPS. Use the load segment connection cords that come with the
device. Pay attention to the division of the output plugs (also see
Chapter 5.2 on pg. 29). Connect critical load segments that
require a constant power supply preferably to the output jacks with
a permanent power supply. The manageable output power circuits
divide the load segments. To remove the load segment power
cords, press the red button below the corresponding output outlet.
Leave your load segments switched off for the time being. If
further load segment connections are required, please contact
your retail dealer.
Removal by pushing
the red push button
Fig. 18: Load segment power circuit
i
In the case of a common service cabinet (electric
circuits as well as power supply and UPS voltage),
mark each circuit with the corresponding supply
(mains power line or UPS).
The segment load on the UPS should never exceed the specified
nominal load of the device. If the device is overloaded for any
reason, the red LED will light up to indicate the problem and a
warning sound will be heard. The load segments connected will
continue to be supplied with power, depending on how much of an
overload there is, for a certain time, but the load must be reduced
accordingly as soon as possible.
If you ignore the “device overload” warning, this can result in a
complete loss of the UPS functions!
Also try to avoid short-term device overloads, which can occur,
for example, if you connect a laser printer or a laser fax machine.
37
EN
Do not connect any household appliances or power tools to the
UPS.
Never connect or switch on additional load
segments during a power outage, i.e. when the
UPS is operating in emergency power mode!
As a rule, if there has never been an overload in normal
operation, there won’t be an overload in battery mode.
If the malfunction LED lights up and you hear a
warning sound, there is a malfunction which
causes the system to shut down. Follow the
instructions provided in Chapter 9.1.
Then make sure that the wire jumper in the emergency shutdown
plug is firmly in place and tighten the two outside screws on the
plug (also see pg. 31, no. 7).
If you want to use the emergency power off function, continue
first with Chapter 8.4 on pg. 57.
The integrated emergency power off only serves to
shut off the UPS voltage. This happens
electronically and is not the same as an
EMERGENCY STOP system according to DIN EN
ISO 13850.
38
7
Operation Mode and Operating
7.1
First start-up
7.1.1
Switching on the UPS
Insert the plug of the power cord into the correctly fused power
outlet of your sub-distribution system. The UPS will be
immediately supplied with power from the public power network.
It will start up with an initialization phase, indicated by the AEG
logo, which appears on the screen for 5 seconds. After that, you
will see the following message:
UPS On
Now confirm the highlighted “UPS On” command by pressing
“ENTER”. Hold the key pressed for approx. 1 second. The UPS
will synchronize and switch into normal operating mode after just
a few seconds. The display will switch to the UPS status display.
i
7.1.2
If there are no keys pressed for 5 minutes, the
display will automatically switch back to the UPS
status display. Press “▲” to return.
Switching off the UPS
UPS Off
Confirm: yes
no
If the UPS is in operation, it is possible to access the command
above by pressing “▲” when in the basic UPS status screen.
Once you have confirmed the command again, the UPS will
switch off or switch to bypass (depending on the setting
selected).
To enable you to find the “UPS On” or “UPS Off” menu item
more easily, the following symbol appears above the “▲” key:
39
EN
7.2
Operating panel
7.2.1
Overview
The main feature of the operating panel is its graphical, two-color
LCD display. The standard setting is white lettering on a black
background; for alarm messages, the background changes to
amber. There are 4 keys at the bottom for menu navigation and
another 3 different-colored LEDs at the top.
Input
Output
18min
Fig.19 : Standard “UPS status” display
7.2.2
Indicators (LEDs)
The indicators (LEDs) show the following different modes:
Display
Status
Description
Red (flashing)
Warning
Red
(permanently on)
System error
Yellow and Green
(permanently on)
Battery mode
Green (flashing)
Bypass mode
Green
(permanently on)
Normal mode
(doubleconversion)
40
7.2.3
Operating keys (Navigation)
The 4 keys for navigation control the following functions:
“▲” key:
Press this key to scroll upwards in the menu levels
or to alter a value you want to set.
If you press this key in the status display, you will
access the “UPS On or Off” menu item.
“▼” key:
Press this key to scroll downwards in the menu
levels or to alter a value you want to set.
“ ENTER ” key:
“ ESC ” key:
Press this key briefly to select the
corresponding menu item. To confirm and store
a menu item in the “Settings” menu, press this
key and hold it down for at least 1 second.
Press this key to return to the previous menu level
without altering any settings. If you press this key
in the status display, you will access the main
menu.
If no keys are pressed, the display will automatically return to the
standard display after 5 minutes. If you want to “freeze” a screen
in the “Measurements” menu, press “▲” and “▼” at the same
time for about 3 seconds. A small key appears on the upper
right-hand side of the display to indicate this setting. Press both
these keys again for approx. 3 seconds to cancel this setting.
41
EN
7.3
Display (Main Menu)
Press “ESC” to access the main menu.
Menu
UPS Status
E ve n t l o g
Measurements
Control
Identification
Settings
Main menu for the LCD display
The following figures show the display in English (to change the
language see Chapter 7.3.6 on pg. 49ff. “Settings”).
7.3.1
UPS status - display
You can access the status screen by pressing “▲” or “▼” in the
main menu to go to “UPS Status” (the line is then highlighted)
and then press “ENTER” (automatic display after 5 min.).
The UPS status display is divided into several different sections
to retrieve the following information:
 Display that summarizes all load segment-relevant input and
output parameters, including the information on operation
status, the current load and the currently available battery
capacity
 Messages and alarms (also see Chapter 9.1.1 on pg. 59ff.)
 Battery display with status window and state of charge
UPS status
Input
Output
Autonomy time
18min
Battery capacity
Part 1 of the UPS status display
42
UPS load
The display indicates the current UPS status in the top middle
section. Here is a list of the symbols used and what they mean:
Display
Status
Input
Output
UPS is in normal / continuous
double-conversion mode.
Power supply is available
and within the acceptable
tolerance range
(Mode: “High performance”).
Output
UPS is in battery mode.
Output
UPS supplies the load
via the integrated bypass.
1 8m i n
Input
1 8m i n
Input
1 8m i n
EN
Input
UPS is operating in
frequency converter mode.
Output
1 8m i n
Input
6
Output
UPS is in standby mode.
1 8m i n
43
Input
Output
UPS is operating in
economical mode
(ECO mode).
Output
UPS is operating in
high efficiency mode
(ECO+ mode).
Output
UPS is testing the battery.
Output
Display for 10 seconds after
a successful battery test.
Output
UPS reports a defective or
disconnected battery system.
Output
UPS is overloaded.
1 8m i n
Input
1 8m i n
Input
1 8m i n
Input
1 8m i n
Input
0 m in
Input
1 8m i n
44
Input
Output
UPS indicates a critical error
and has switched off the UPS
output.
Output
General UPS alarm. Details
can be found in the Alarm
messages and entries in the
event log.
1 8m i n
Input
1 8m i n
Messages and alarms
Press “▼” to access part 2 of the UPS status display. It contains
current messages and alarms, if any. Each message or each
alarm is displayed in its own window and you can press “▼” to
scroll through them.
If there is no information available, the following message will
appear: “No alarms”.
i
Events are listed and stored in the “Event log” only
(a separate menu item) with the corresponding date
and time.
Part 3 of the UPS display contains information on the battery
status; it can also be accessed by pressing “▼”.
Battery status display
Description
Battery charge
Batteries are currently charging
with constant current.
Battery float charge
Batteries are currently being
supplied with constant voltage.
Battery resting
Batteries on standby, but in
“sleep” mode (part of the
battery standby cycle mode).
45
EN
7.3.2
Battery discharge
Batteries are currently
discharging, e.g. due
to a power outage.
Battery disconnected
Battery system not available
because currently not
connected.
Event log
Up to 127 events are stored in the internal non-volatile event
memory in the UPS. The last event that occurred is the first on
the list, followed by other previous events. Similar to the
messages and alarms, each event is shown in its own window.
An event is indicated along with the date and time, followed by a
description in plain text. The numerical code facilitates error
analysis and other procedures in dealing with the event that has
occurred (also see Chapter 9.1.1 on pg. 59ff.). In the lower righthand corner of the display, you will find the total number of
events already stored as well as your position when scrolling
through the window. “1/…” indicates the most recent, last stored
event (= starting position when accessed).
If there are no events stored or if the event memory has been
deleted (also see Chapter 7.3.6 on pg. 49ff.), the following
message will appear: “No events in the event log”.
Accessing the event log
Access the event log by pressing “ESC” to go to the main menu
and then pressing “▲” or “▼” to go to the “Event log” menu item
(line appears highlighted) and then press “ENTER” (basis /
starting point is the UPS status display).
Return to the UPS status display by pressing “ESC” again (or
automatically after 5 minutes if no other keys are pressed).
46
7.3.3
Measurements
Select this menu item to find the following measurements in this
order:
Power Usage Efficiency
Output power
(active and apparent power)
Output power
(current and power factor)
Output
(voltage and frequency)
Input
(voltage and frequency)
Battery
(voltage and charge state)
DC bus
(intermediate circuit voltage)
External battery modules
Total kWh consumption
i
7.3.4
[%]
[W] & [VA]
[A]
[V] & [Hz]
[V] & [Hz]
[V] & [%]
[V]
[kWh]
If you want to see any particular measurement on
the screen permanently, you can “freeze” the screen
in the Measurements menu. To do so, press “▲”
and “▼” for approx. 3 seconds at the same time until
a small key appears in the upper right-hand corner
of the display. Press the two buttons again at the
same time for approx. 3 seconds to cancel this
setting.
Control
During normal mode, you can active this menu item to access
the following sub-menu items: “Go to bypass mode”, “Battery
test”, “Reset error state” and “Load segments”.
i
Depending on the operating mode, only those submenu items that are available will appear.
47
EN
”Control” / Command
Description
Go to
Bypass / Normal
Possibility to change operation mode.
If the UPS is not in Normal Mode or Bypass
Mode this option is not used and should not
be displayed as a control option.
Battery Test
Schedule Battery Test: yes | Cancel Battery
test: no Starts a manual battery test.
Reset Error State
Reset Alarms: yes | no
Manually clears any latched alarms, such as
bad battery detected or DC Bus over voltage/
under voltage.
If a bad battery alarm was also active, reset
the battery test status to “Not Tested”.
Load Segments
Load segment 1: on | off
Load segment 2: on | off
These on/off commands override automatic
load segment on/off controls made by the
Automatic Start Delay and Automatic On
Battery Shutdown settings.
i
Configuring Load Segments
Load segments are sets of receptacles that can be
controlled by power management software or
through the display, providing an orderly shutdown
and startup of your equipment. For example, during
a power outage, you can keep key pieces of
equipment running while you turn off other
equipment. This feature allows you to save battery
power and to get a controlled shutdown and later by
using the time-delayed switching-on a controllable
reboot of the network devices.
 Load segment 0: The highest level outlets (directly
feeded by UPS output – not manageable)
 Load Segment 1 and 2: Outlets for loads, which
should be controlled during operation, that means
which should be manageable.
48
7.3.5
Identification
Activate this menu item to view the following sub-menu items:
“Type / Model”, “Part number”, “Serial number” and finally the
current “UPS firmware” version one after the other.
7.3.6
Settings
The following table provides you with a detailed description of
the possible user settings using the UPS operating panel:
Description
Adjustable parameters
Presetting
Change
Language
[English], [German], [French],
[Spanish], [Russian]
If user select German for display
language, option item display as
below:
[Englisch], [Deutsch], [Französisch],
[Spanisch], [Russisch]
English
User
Password
[enabled<AAAA>] [disabled]
If Enabled, the select character
between A~z and digital between 0~9.
NOTE: If you enter an incorrect
password, the message “Incorrect
Password” appears. Press any button
to return to the password screen and
retry the password.
disabled
Audible
Alarms
[enabled] [disabled]
NOTE: If you disable audible alarms,
it takes effect instantly and remains
disabled, even after a power cycle.
This differs from the mute feature
where the horn is temporarily silenced
on any button press, but turns on
again if a new alarm is triggered.
enabled
Set Date and
Time
Set Month, Day, Year, Hours and Minutes; 03/15/2010
Date layout: mm/dd/yyyy
18:00
Time layout: hh:mm
NOTE: The date format depends on
the language selection.
NOTE: Time is a 24-hour clock.
49
EN
Description
Adjustable parameters
Presetting
Relay
configuration
[UPS ok], [on bypass],
[on Economical mode (ECO)],
[on High efficiency mode (ECO+)],
[on battery], [battery low],
[battery fault], [battery missing],
[Fan fault], [Summary Alarm]
UPS ok
Control
Commands
from
Serial Port
[enabled] [disabled]
If Enabled, control commands are
accepted through Serial & USB port
and cards in the communication slot.
If Disabled, configuration and load
control commands are restricted to
LCD panel only.
enabled
Output
Voltage
[200V], [208V], [220V], [230V], [240V],
[auto-sensing]
Setting only available in UPS stand-by
mode.
auto-sensing
Output
Frequency
[50Hz], [60Hz], [auto-sensing]
Setting only available in UPS stand-by
mode.
auto-sensing
Load Alarm
Level
(Overload)
[10%], [20%], [30%], ...[100%]
If 100%, the UPS issues an Output
Overload alarm at load > 100%.
NOTE : Output Overload Level 1 by
default is set to 100% and is
configurable from 10% to
100% in 10% increments
through the LCD setting menu.
This allows customers to be
alerted before the UPS has
reached its rated capacity
limits.
100%
Power
strategy
[High performance mode (normal)],
[Economical mode (ECO)],
[High efficiency mode (ECO+)],
[converter]
Setting only available in UPS stand-by
mode.
normal
50
Description
Adjustable parameters
Presetting
Automatic
Start Delay
[Off], [On] = <hh>H <mm>M <ss>S
Adjustment: Hours, Minutes, Seconds
<00>H <00>M <00>S to <12>H <59>M <59>S
If Off, automatic restart is disabled on
the selected load segment and turns
on only when commanded manually by
on/off select button or via the display
(Control => Load Segments)
Load Segment
<1> 1s,
Load Segment
<2> 2s
Automatic
on Battery
Shutdown
[Off], [On] = <hh>H <mm>M <ss>S
Adjustment: Hours, Minutes, Seconds
<00>H <00>M <00>S to <12>H <59>M <59>S
Load Segment
<1> Off,
Load Segment
<2> Off
To control the load segments with power management software, see
your power management software manual for details. Refer to the
software “CompuWatch” (included on CD) or www.aegpartnernet.com
for latest information.
To control the load segments through the display:
1. Press “ESC” button to activate the menu options, and then select
CONTROL and LOAD SEGMENTS.
2. Set the desired load segment ON or OFF, and ENTER to confirm.
3. Set the other load segment if applicable.
To set the restart and shutdown delay times for each load segment:
1. Press “ESC” button to activate the menu options and then select
SETTINGS, and AUTOMATIC START DELAY.
2. Set the restart delay for one load segment, and ENTER to confirm.
3. Set the other load segment if applicable.
4. Select AUTOMATIC ON BATTERY SHUTDOWN.
5. Set the shutdown delay for one load segment, and ENTER to
confirm.
6. Set the other load segment if applicable.
i
Load segment On/Off commands issued through the
Control menu overrules the settings for load segments.
51
EN
Description
Adjustable parameters
Presetting
Start w/o
mains
[enabled], [disabled]
cold Start
enabled
Battery
Saving Mode
[disabled], [10%], [20%], ...[100%]
On battery operation the UPS output
is turned off as soon as the battery
capacity is below the selected level.
disabled
Site Wiring
Fault Alarm
[enabled], [disabled]
disabled
Charger output
voltage / cell
Float charging voltage per battery cell
2.21V, 2.22V, 2.23V, 2.24V, 2.25V, 2.26V,
2.27V, 2.28V, 2.29V, 2.30V, 2.31V
2.28V
Battery Charge [0%], [10%], [20%], …[100%]
capability % to When enabled, automatic restart is
Restart
made when the battery charge state
reaches the selected level.
If set 0, the feature is disabled.
0
Automatic
battery
support tests
[enabled], [disabled]
enabled
Periodic
Battery Tests
[daily], [weekly], [monthly]
weekly
Automatic battery tests run according to “periodic battery test”, unless
disabled. During the test, the UPS transfers to Battery mode and
discharges the batteries for 10 seconds under the existing load.
i
The “UPS on Battery” notice and the “Battery Low” alarm
do not activate during a battery test.
NOTE: For automatic battery tests to run:




The “Automatic Battery Support Tests” setting must be enabled.
The UPS must be in Normal mode, with no active alarms.
The batteries must be fully charged.
The bypass voltage must be acceptable.
To pass the battery test, the battery voltage must remain above the
threshold value during discharge.
52
Description
Adjustable parameters
Presetting
Ambient
temperature
high alarm
[enabled], [disabled]
If enabled, UPS alarm when ambient
temperature >40°C
enabled
EPO
operation
[normally open], [normally closed]
Normally open means UPS makes a
shutdown by a closing input state.
Normally closed means UPS makes a
shutdown by an opening input state.
Setting only available in UPS stand-by
mode.
normally
closed
Reset
Cumulative
Consumption
kWh
[no], [yes]
If “no”, no action.
If “yes”, the Cumulative Consumption
kWh value is cleared and the date and
time stamp for this statistic is set to the
current date and time.
no
Battery limit
time
5h, 6h, ...14h, 15h, 16h, …999h, disabled
Default “14h” means when work on
battery mode for more than 14 hours,
UPS will make bat low alarm and then
shutdown itself 30 minutes later even
battery voltage still above the
shutdown value.
Disabled means “No time limitation”
for battery mode
14h
[enabled], [disabled]
Enabled means UPS will auto restart
to normal mode while utility recover
after the UPS has been shutdown for
battery low.
enabled
Auto reboot
EN
The UPS automatically restarts if utility returns after the output was shut
off due to exhausted batteries, a shutdown input signal, or automatic
shutdown command.
You can set the load segment for the amount of time to delay the restart
once utility returns, using the “Automatic Start Delay” setting. You can
also configure UPS restart to depend on the battery charge level, using
the “Battery Charge Capabilitiy % to Restart” setting.
53
Description
Adjustable parameters
Presetting
Auto bypass
[enabled], [disabled]
“enabled” means UPS will have
bypass output when utility power on.
“disabled” means UPS will not have
bypass output when power on but
could get bypass output when UPS is
fault or overload.
enabled
Start-up
without battery
[enabled], [disabled]
“enabled” means the UPS can be
started without installed battery system.
disabled
Clear Event
Log
The number after “Total events” shows —
how many events are currently stored
in the log.
Press the “ENTER” button for one
second to reset the event count to zero
and clear the log.
LCD Contrast
[-5], [-4], …[-1], [0], [+1], …[+4], [+5]
The LCD Contrast is adjustable and
the valid range is from -5 to +5.
0
Restore
Factory
Settings
[no], [yes]
Setting only available in UPS stand-by
mode.
Restoring the factory settings:

Returns all user-configurable
EEPROM settings to default
factory settings

Resets all pending on/off
commands

Clears the Event Log and resets
all time stamps

Resets the battery test status

Initiates the Self Diagnostics test
No
i
The “Restore Factory Settings“ process is completed after
the UPS was switched off completely. Wait until the fans
stopped to allow the UPS internal EEPROM overwriting.
54
8
Interfaces and Communication
8.1
RS232 and USB computer interfaces
There are several different interfaces available to control the UPS
and conveniently read out status messages and measurements.
The interface log is designed to be used with “CompuWatch”, the
shutdown and UPS management software from AEG. Use the
RS232 or USB communication cable that comes with the device to
connect your UPS to a PC.
i
8.2
The USB and the RS232 communication interface
rule each another out, i.e. either USB or RS232.
Pin allocation of the RS232 Sub-D9 jack:
2 = TxD; 3 = RxD; 5 = GND
Communications slot
There is a cover on the rear panel of the UPS (see no. 12 on
Seite 31); remove it to install additional, optionally available
communication components, e.g.:
Relay card: Plug-in card with status messages, realized via
potential-free relay contacts (opener or closer)
Relay PRO card: As above, but with programmable pin
allocation, connection via terminal, additional option of remote
On/Off
SNMP card: Plug-in card for the direct integration of the UPS
into the Ethernet network via RJ45 (TCP/IP)
SNMP PRO card: As above, but with the additional option of
connecting and managing an external sensor system
For details, please refer to the descriptions that come with each
option. Additional cards are in preparation.
i
The communication slot can be used in parallel to
the RS232 or USB interface.
55
EN
8.3
Shutdown and UPS management software
“CompuWatch”, the AEG software developed specially for these
purposes, continuously checks the mains power supply and the
status of the UPS.
In combination with the “intelligent” UPS, this ensures that the
data-processing components and data backup are available.
The “CompuWatch” shutdown and management software supports
a diverse range of operating systems, including Windows
NT/2000/XP, Windows Vista/7/8, Linux SUSE, Linux RedHat, Novell
Netware, IBM AIX, HP-UX, SUN Solaris, Mac OS X, ...
Fig. 20 : Example of a “CompuWatch” screen
For details on the installation under the different operating
systems, please refer to the operating manuals on the CD.
Download updates are available from www.aegps.com
56
8.4
EPO (Emergency Power Off)
All the devices in the PROTECT D series are equipped with a
connection that allows the immediate shutdown of the UPS
output to deactivate any devices connected and does not follow
the control software shutdown process.
i
Note:
Once the emergency power off has been
activated, the UPS outputs are voltage-free. The
UPS will not return to normal operation until the
emergency power off has been confirmed/reset
and a manual reboot performed by activating the
“UPS On” switch once again.
To install the Emergency Power Off, proceed as follows:
1.
Check to see that the UPS is switched off and switch
it off if necessary.
2.
Remove the plug from the EPO insert on the rear
panel of the UPS by unscrewing the 2 outer screws
(also see pg. 31 no. 7).
3.
Connect a potential-free opener contact (able to
manage a load of at least 60 Vdc/ 30 Vac 20 mA)
with the pins of the plug.
4.
To do so, use a flexible wire with a diameter of min.
0.5 mm2 or max. 2.5 mm2. Replace the plug and lock
the insert into place in the base by tightening the
outer screws.
i
Note:
If you want to use an open contact
rather than a closed contact, go to
“Settings” in the main menu and set
“EPO operation” to “normally open”.
The Emergency Power Off installed only switches off
the UPS voltage. This is done electronically and is
not the same as an EMERGENCY STOP system
corresponding to DIN EN ISO 13850.
57
EN
8.5
Change-over contact
A potential-free change-over contact is located on the rear panel
of the PROTECT D series to provide for external, potential-free
signaling to a e.g. building services management system. For the
exact pin allocation, refer to the label next to the base. The
contact load is 250Vac 3A, respectively 30Vdc 3A.
Depending on the application, different messages can be
allocated to the contact using the operating panel (see Chapter
7.3.6 on pg. 49ff “Relay configuration”).
Use a flexible wire with a cross section of min. 0.5 mm2 up to
max. 2.5 mm2. Replace the plug and lock the insert into place in
the base by tightening the outer screws.
9
Troubleshooting
9.1
Malfunctions
The PROTECT D issues detailed error messages to help you or
the maintenance staff to localize and interpret any malfunctions
that may occur quickly and with high precision. In the following,
please find process / solution suggestions to eliminate the
problem that has occurred.
If you cannot solve the current problem, terminate the entire
process, switch the UPS off and disconnect it from the power
supply. In this case, call our hotline (see pg. 5).
Make sure that you have the serial number of the device and the
purchasing date handy. The hotline will provide you with
technical support and tell you what to do after you have
described the problem.
58
9.1.1
Alarm / error messages
Alarm or Notice
Possible cause
Remark / Action
UPS On Bypass
(Notice #169)
UPS is operating
from bypass
The equipment
transferred to bypass
utility power.
Battery mode is not
available and your
equipment is not
protected; however,
the utility power
continues to be
passively filtered by
the UPS. Check for
one of the following
alarms: over
temperature,
overload, or UPS
failure.
UPS on Battery
(Notice #168)
Intermittent Alarm
A utility failure has
occurred and the UPS
is in Battery mode.
The UPS is powering
the equipment with
battery power. Prepare
your equipment for
shutdown.
Battery Disconnected
(Alarm #199)
Continuous Alarm
The UPS does not
recognize the internal
batteries.
The battery voltage is
lower than the
batteries disconnected
level that is defined
for this UPS. This
might be because of
a blown fuse,
intermittent battery
connection, or a
battery cable is
disconnected.
59
Make sure that all
batteries are correctly
connected. If the
condition persists,
contact your service
representative.
EN
Alarm
Possible cause
Remark / Action
Low Battery Warning
(Alarm #56)
Intermittent Alarm
The battery time
remaining or battery
capacity is lower than
the battery low
warning level that is
defined for this UPS.
This warning is
approximate. The
actual time to
shutdown might vary
depending on the
UPS load and
presence of an
extended battery
module.
Shutdown Imminent
(Alarm #55)
Intermittent Alarm
The communication to
external devices stops
because the UPS has
entered a state where
it might abruptly stop
operating without
further notice unless
utility power returns.
The alarm is issued
when the battery time
remaining reaches
zero. All connected
devices should have
already shut down
gracefully.
Battery Test Failed
(Alarm #191)
Intermittent Alarm
A weak battery string
was detected during
the last battery test.
This is a warning
notice. Replace the
batteries soon.
Service Battery
(Alarm #149)
Continuous Alarm
A faulted battery
string has been
detected and as a
result, the charger is
disabled.
Contact your service
representative.
Utility Not Present
(Alarm #59)
Intermittent Alarm
The utility power level
has fallen below the
Utility Not Present
threshold (typically
<25 to 50 V).
The uninterruptible
power supply
transfers to Battery
mode if supporting the
load. The
uninterruptible power
supply shuts down if it
is not supporting the
load.
Input AC Over
Voltage
(Alarm #6)
Intermittent Alarm
The utility power
voltage exceeds the
maximum operating
range.
The uninterruptible
power supply
transfers to Battery
mode if supporting
load.
60
Alarm
Possible cause
Remark / Action
Input AC Under
Voltage
(Alarm #7)
Intermittent Alarm
The utility power
voltage is below the
minimum operating
range.
The uninterruptible
power supply
transfers to Battery
mode if supporting
load.
Input Under/Over
Frequency
(Alarm #8)
Intermittent Alarm
The utility power
frequency is out of
usable frequency
range.
The UPS transfers to
Battery mode if
supporting load.
Site Wiring Fault
(Alarm #194)
Intermittent Alarm
An alarm triggers
when the difference
between the ground
and neutral voltage
>15 V.
Have a qualified
electrician correct the
wiring problem. If the
uninterruptible power
supply is not wired
with a neutral wire,
change the
Site Fault to “disabled”
in the Settings menu.
Remote Emergency
Power Off
(Alarm #12)
Intermittent Alarm
The external contacts
in the rear of the
uninterruptible power
supply are configured
for remote emergency
power-off operation
and they are
activated.
The UPS deenergizes
the load and enters
Standby mode. For
more information, see
“EPO (Emergency
Power Off)” in
Chapter 8.4 on pg. 57.
Output Overload
(Alarm #25)
Intermittent Alarm
The load level is at
or has exceeded the
configurable threshold
limit for a Overload
condition.
The UPS can support
the load indefinitely at
this load level.
The alarm clears when
the load drops below
5% of the set point.
Battery DC Over
Voltage
(Alarm #68)
Intermittent Alarm
The battery voltage
level has exceeded
the maximum
allowable limits.
The uninterruptible
power supply turns off
the charger until the
next power recycle.
Contact your service
representative.
61
EN
Alarm
Possible cause
Remark / Action
Charger Failure
(Alarm #34)
Continuous Alarm
A battery charger fault
has been detected.
The UPS turns off the
charger until the next
power recycle.
Contact your service
representative.
Output Short Circuit
(Alarm #58)
Intermittent Alarm
The uninterruptible
power supply has
detected abnormal
low impedance that
placed on its output
and considers it a
short circuit.
The uninterruptible
power supply operates
as a constant-current
source (4.4 x IN) and
shuts down after five
cycles (100ms).
Heat sink Over
Temperature
(Alarm #73)
Intermittent Alarm
The uninterruptible
power supply has
detected that one of
its heat sinks has
exceeded the
maximum defined
operating
temperature.
Possible fan failure
(see below).
Make sure that the
fans are spinning and
that the air intake
vents on the
uninterruptible power
supply are not
blocked. After the
maximum
temperature is
reached, the
uninterruptible power
supply shuts down.
Fan Failure
(Alarm #193)
Continuous Alarm
The uninterruptible
power supply has
detected that one or
more fans are not
functioning correctly.
This is an alarm only.
Contact your service
representative
immediately and
remove the load.
Fatal EEPROM Fault
(Alarm #53)
Continuous Alarm
There is EEPROM
data corruption due
to a failed device or
incorrect flash upgrade.
Contact your service
representative.
62
10
Maintenance
The PROTECT D is constructed using modern, low-wear
components. Nevertheless, in order to maintain constant
availability and operating reliability, it is advisable to make visual
checks (of the battery and the vents in particular) at regular
intervals (but at least every 6 months).
CAUTION!
Always make sure to secure the working area and
carefully follow all safety instructions!
10.1
Charging the battery
The battery is always charged automatically when connected to
the mains power supply, regardless of the operating mode.
IMPORTANT: The battery charging module must be activated
(presetting, also see Chapter 7.3.6 on pg. 49ff).
The total charging time for the battery after it has been
discharged for a long period of time can depend on the number
of additional external battery units (see Chapter 2.3).
10.2
Maintenance checks
The following maintenance work should be performed:
Activity
Frequency
Described in
Visual check
6 months
Chapter 10.2.1
Battery/ventilator check
6 months
Chap 10.2.2/10.2.3
10.2.1 Visual check
When doing visual checks, be sure to check whether ...
 there are any mechanical damages or foreign bodies in the
system,
 there is any conductive dirt or dust accumulation in the
device and
 dust accumulation impedes the heat input or heat
dissipation.
63
EN
CAUTION!
Before performing the next step, make sure to
switch off the voltage supply to the PROTECT D.
If a large amount of dust has accumulated, the device should be
carefully cleaned with dry compressed air to allow for better heat
exchange.
The time intervals of the visual checks to be performed largely
depend on where the devices are installed and the
environmental conditions at these locations.
10.2.2 Battery check
You can tell whether the batteries are getting older by making
regular capacity tests. Every six months, make comparative
checks with respect to the bridging time possible by, for
example, simulating a power outage. The load should always
show close to the same power requirements. If the battery time
sinks drastically compared to the previous check, please contact
our hotline (see pg. 5).
10.2.3 Ventilator check
Check the ventilators regularly for dust accumulation and any
noticeably irregular noises. If the vents are clogged, they must
be cleaned; if the ventilator appears to be unusually loud or is
not operating smoothly, please contact our hotline (see pg. 5).
10.3
Battery replacement
CAUTION!
A battery can present a risk of electrical shock and
can be very dangerous if handled improperly.
The following precautions should be observed
before replacing the batteries:
 Remove rings, watches and other metal objects.
 If the battery replacement kit is damaged in anyway or shows
signs of leakage, contact your dealer immediately.
 Properly recycle or dispose of used batteries. Do not dispose
of batteries in a fire. The batteries may explode.
64
i
Note:
The UPS internal batteries are heavy. Use caution
when handling the heavy batteries.
The internal batteries are located behind the UPS
front cover (behind the LCD control panel). The
internal batteries are packaged together as one unit
for easier handling.
To replace the batteries in the UPS (use Protect D.1000 picture
for reference):
1. Remove the four M6x16 pan-head screws, see Figure 21.
Fig. 21: Preparatory measures for battery replacement
2. Then unscrew the two centered screws in front panel (2)
using a suitable cross-slot screwdriver (recommended:
Phillips PH1).
3. Now reach behind the front panel on the right and the left
and pull the UPS approx. 70 mm forward out of the rack (3)
so that the silver sticker on the top of the UPS with the safety
precautions becomes visible (refer as well to the following
fig. 22)
4. Now slide the front panel a few millimeters sideways to the
left (4). The lock will be released …
5. … and you can rotate the entire front panel upwards (5).
Make sure not to cut the flexible ribbon cable to the LCD
display!
Do not use excessive force.
65
EN
This part stays
in the rack!
5
4
3
2
Fig. 22 : Removing the UPS front cover
6. Disconnect the internal battery connector and EBM battery
connector. If the EBM cable is not connected to an EBM,
unclip the EBM cable and move it to the left out of the way,
see Figure 23.
7. Remove and retain the two screws on the battery cover
plate, see Figure 23.
Fig. 23 : Disconnecting the UPS internal batteries;
Removal of the battery cover plate
8. Grasp an edge of the battery cover plate and pull it out
gently. Remove and retain the battery cover plate. Figure 23
shows the location of the battery cover plate.
Carefully pull the handle on the battery tray and slide the
battery package slowly out onto a flat, stable surface; use
two hands to support the battery package, see Figure 24.
Pay attention to the weight of the battery system, especially
at the more powerful models.
66
Fig. 24 : Pull out the battery pack
i
Note:
Verify that the replacement batteries have the same
rating as the batteries being replaced.
9. Slide the new battery package into the UPS unit. Push the
battery package in firmly.
10. Replace the battery cover plate onto the screw mounts,
threading the battery connector through the access slot.
11. Now connect the internal battery system by connecting the
two battery connectors (each consisting of a red and a black
connector) with each other: red in red, black in black.
Make sure to press the connectors quickly and
firmly into one another (red in red , black in black).
If you see a small electric arc while doing this, this
is no cause for concern.
If the EBM cable isn´t connected to an EBM, clip the EBM
cable back into its holder on the battery cover plate. See
Figure 23.
12. Finally close the front panel again slowly and carefully
following the directions in reversed order. Make sure that
you do not pinch any wires. As the last step, don’t forget to
lock the front panel into place using the two screws located
in the middle. Then push the UPS completely back into the
rack and fasten the UPS on the side using the four M6 x 16
screws that come with it.
67
EN
i
Replace the EBM battery
If the UPS will be operated with additional external
battery packs we recommend from technical point of
view to replace all battery systems at the same time.
Replace the EBM battery system same as the UPS
replacement, ensure a proper connection.
Disposal of waste batteries (applicable in the
European Union and other European countries
with separate collection systems)
This symbol on the battery or on the packaging indicates that the
battery provided with this product shall not be treated as
household waste. On certain batteries this symbol might be used
in combination with a chemical symbol. The chemical symbol
“Pb” (lead) is added if the battery contains more than 0.4% lead.
By ensuring these batteries are disposed of correctly, you will
help prevent potentially negative consequences for the
environment and human health which could otherwise be caused
by inappropriate waste handling of the battery. The recycling of
the materials will help to conserve natural resources.
In case of products that for safety, performance or data integrity
reasons require a permanent connection with an incorporated
battery, this battery should be replaced by qualified service staff
only.
To ensure that the battery will be treated properly, hand over the
product at end-of-life to the applicable collection point for the
recycling of electrical and electronic equipment.
For more detailed information about recycling of this battery,
please contact your local Civic Office, your household waste
disposal service or the shop where you purchased the product.
68
11
Storage, Dismantling and Disposal
11.1
Storage
Long storage times without occasionally recharging
or discharging can lead to permanent damage to
the battery.
If the battery is stored at room temperature (20°C to 30°C), there
will be a spontaneous self-discharge due to inner reactions of
3 to 6% a month. Please avoid storage at temperatures above
room temperature. High storage temperature will lead to the
increased self-discharge of the battery.
To retain full capacity and service life, batteries stored at room
temperature should be recharged every six months.
i
11.2
Before being put into storage, the PROTECT D
should be connected to the power supply to ensure
that the battery is completely charged. For the
minimum charging time, please refer to the
information in Chapter 10.1.
Dismantling
To de-install the UPS, perform the same steps as for the
installation but in reversed order.
11.3
Disposal
In the interests of environmental protection and recycling, please
dispose of the individual parts of the device as specified and
according to the legal regulations when its service life has
ended. Please remember that any violation of these regulations
can be interpreted as a breach of the law.
Disposal of old electrical & electronic equipment
(applicable in the European Union and other
European countries with separate collection
systems)
This symbol on the product or on ist packaging indicates that this
product shall not be treated as household waste. Instead it shall
be handled over the applicable collection point for the recycling
of electrical and electronic equipment.
69
EN
By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences fort he environment
and human health, which could otherwise be caused by
inappropriate waste handling of this product. The recycling of
materials will help to conserve natural resources.
For more detailed information about recycling of this product,
please contact your local Civic Office, your household waste
disposal service or the shop where you purchased the product.
70
12
Appendix
12.1
Technical terminology
Class D
See Device protection
DC/DC Booster
An electronic circuit that converts a source of direct current
(DC) from one voltage level to a higher voltage level
Device protection
Term used as part of surge protection concept
The conventional mains surge protection consists of
a lightning arrester (class B), surge arrester (class C)
and finally the so-called device protection (class D)
EBM
Extended Battery Module
IGBT
Insulated Gate Bipolar Transistor
High-efficiency transistors in state-of-the-art design with
simple gate-drive characteristics (MOSFET design) and
lowest losses in output (structure of a bipolar transistor)
LED
Light Emitting Diode
Electronic semiconductor component, used for visual
signaling
PFC
Power Factor Correction
Circuit technology used to minimize the harmonic current
(particularly important when connecting non-linear loads)
PWM
Pulse Width Modulation
Here: Circuit technology to generate a sine-like flux
density waveform of highest quality from existing directcurrent voltage
SNMP
Simple Network Management Protocol
Frequently used protocol in the network to manage /
administrate components
VFD
Output Voltage and Frequency Dependent from mains
supply. The UPS output is dependant on mains voltage
and frequency fluctuations.
Formerly known as: OFFLINE
VI
Output Voltage Independent from mains supply
The UPS output is dependant on mains frequency
fluctuations, but the mains voltage is prepared by
electronic / passive voltage regulation devices.
Formerly known as: LINE INTERACTIVE
VFI
Output Voltage and Frequency Independent from mains
supply. The UPS output is independent on mains voltage
and frequency fluctuations. Formerly known as: ONLINE
71
EN
12.2
Keyword register
A
Approvals..........................16
Autonomy time ................13
Alarm handling .................59
M
Malfunctions .................. 59
Measurement indicator .. 47
N
Normal mode ............ 9, 40
B
Battery mode ....................10
Battery test .................44, 52
Battery extension .............34
Bypass mode .............10, 40
O
Operation
................. 39
Operating modes ............ 9
Operating panel ............ 40
Overload ........................ 12
C
CE certificate ................... 21
Cold start .................. 20, 52
Communication................ 55
Connections ................... 28
Contents ........................... 6
P
Power supply ................ 36
R
Rack / 19" installation...... 24
RS 232 interface ..... 31, 55
D
Device overload ...............12
Dimensions ......................15
Display .............................40
Display elements .............28
E
Emergency power off ......57
Error messages ................59
S
Safety instructions ......... 17
Settings ......................... 49
Signaling ....................... 40
Specifications ................ 11
Storage........................... 69
System description ............
H
Hotline ...............................5
T
Technical data ............... 11
I
(Initial) Start-up .................39
Installation .......................22
Interfaces (PC) ................55
U
USB ......................... 31, 55
W
Website ........................... 5
Weights ......................... 15
What’s included ............. 22
L
Load segment connection 37
72
12.3
Notes
EN
73
74
EN
75
MODEL:
SERIAL-NO.:
DATE OF PURCHASE:
TRADING STAMP / SIGNATURE
SPECIFICATION ARE SUBJECT TO CANGE WITHOUT NOTICE
OPERATING INSTRUCTIONS
8000032014_02 BAL, EN
Emil-Siepmann-Str. 32
59581 Warstein-Belecke – Germany
Tel.: +49 2902 763100
www.aegps.com
76
AEGPS – Protect D - EN 09/2010 Technical data in this document does not contain any binding guarantees or warranties. Content only serves for
information purposes and can be modified at any time. We will make binding commitments only upon receipt of concrete enquiries and customer
notification of the relevant conditions. Due to the non-binding nature of these terms, we assume liability neither for the accuracy nor completeness of
the data provided here. AEG is a registered trademark used under licence from AB Electrolux.
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