Datel DKT2104-CT User guide

Telecommunication Systems Division
Digital Business Telephone Systems
DKT2104-CT
Cordless Digital Telephone
User Guide
May 2000
Publication Information
Toshiba America Information Systems, Inc.,
Telecommunication Systems Division, reserves the right,
without prior notice, to revise this information publication for
any reason, including, but not limited to, utilization of new
advances in the state of technical arts or to simply change the
design of this document.
Further, Toshiba America Information Systems, Inc.,
Telecommunication Systems Division, also reserves the right,
without prior notice, to make such changes in equipment
design or components as engineering or manufacturing
methods may warrant.
DKA-UG-D2104-VA
4016163
Version A.1, May 2000
Version A, February 2000
© Copyright 2000
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
All rights reserved. No part of this manual, covered by the
copyrights hereon, may be reproduced in any form or by any
means—graphic, electronic, or mechanical, including
recording, taping, photocopying, or information retrieval
systems—without express written permission of the publisher
of this material.
Strata is a registered trademark of Toshiba Corporation.
Stratagy is a registered trademark of Toshiba America
Information Systems, Inc.
Trademarks, registered trademarks, and service marks are the
property of their respective owners.
Contents
Introduction
Organization..................................................................................................................... viii
Conventions ..................................................................................................................... viii
Related Documents and Media ............................................................................................x
Chapter 1
The Grand Tour
Digital Technology ..............................................................................................................2
Handset ................................................................................................................................2
Base Unit..............................................................................................................................4
Charger Unit.........................................................................................................................4
Batteries ...............................................................................................................................5
Volume Levels .....................................................................................................................5
Handset Mute .......................................................................................................................6
Cordless Digital Telephone Standard Parts .........................................................................7
Base Unit..............................................................................................................................8
Chapter 2
Installation
Step 1: Review Safety Instructions..................................................................................9
Step 2: Select Location ..................................................................................................12
Step 3: Mount on a Wall ................................................................................................12
Step 4: Connect Telephone Cables ................................................................................14
Step 5: Connect and Apply Power.................................................................................15
Base Unit ........................................................................................................................15
Charger Unit ...................................................................................................................15
Step 6: Raise the Base Unit Antenna .............................................................................16
Strata DKT2104-CT Cordless Digital Telephone 5/00
i
Contents
Chapter 3 Configuration
Step 7:
Step 8:
Step 9:
Step 10:
Chapter 3
Install Handset Battery ......................................................................................16
Charge Batteries for First Time .........................................................................17
Install Headset (Optional)..................................................................................18
Install Belt Clip..................................................................................................19
Configuration
Enter the Program Mode ....................................................................................................22
Chapter 4
Handset Operation
Switching Cordless and DKT Modes ................................................................................26
Tone or Voice First Signaling............................................................................................27
Controlling Ringer and Handset Volume ..........................................................................28
Handset Volume .............................................................................................................28
Ringer Volume................................................................................................................28
Mute Your Conversation ................................................................................................28
Mute the Ringer ..............................................................................................................28
Making Calls ......................................................................................................................29
Internal Numbers ............................................................................................................29
External Numbers ...........................................................................................................29
Answering Calls.................................................................................................................30
CO Lines or [DNs] ..........................................................................................................30
Pooled Line Groups ........................................................................................................30
Transferred Calls ............................................................................................................30
Recall/Override Busy Stations ...........................................................................................30
Recalling .........................................................................................................................30
Overriding.......................................................................................................................30
Calling the Attendant Console ...........................................................................................31
Any Console ...................................................................................................................31
Specific Console .............................................................................................................31
Emergency Calls to All Consoles ...................................................................................31
Using CO Line Access Codes............................................................................................31
Using ISDN Trunks ..........................................................................................................32
Transferring Calls ..............................................................................................................33
Active Calls ....................................................................................................................33
Answering Transferred Call ...........................................................................................34
ii
Strata DKT2104-CT Cordless Digital Telephone 5/00
Contents
Chapter 5 Features
Transfer Calls to the Cordless.........................................................................................34
Transfer Calls to the DKT ..............................................................................................35
Using Camp-on...............................................................................................................35
Conferencing Calls.............................................................................................................36
Add a Second Line..........................................................................................................36
Add a Station ..................................................................................................................37
Chapter 5
Features
Account Codes ...................................................................................................................40
Forced Account Codes....................................................................................................40
Emergency Override of Forced Account Codes.............................................................40
Voluntary Account Codes...............................................................................................41
Verified Account Codes .................................................................................................41
Alarm Reset .......................................................................................................................42
Alert Signaling ...................................................................................................................42
Automatic Busy Redial ......................................................................................................42
Automatic Callback ...........................................................................................................42
Set Callback ....................................................................................................................42
Answer a Callback..........................................................................................................42
Auto Redial ........................................................................................................................44
Call Forward ......................................................................................................................44
Call Forward–All Calls...................................................................................................45
Call Forward–Busy.........................................................................................................45
Call Forward–No Answer...............................................................................................46
Call Forward–Busy/No Answer .....................................................................................47
Call Forward–Cancel ......................................................................................................47
Call Forward–External....................................................................................................48
Call Forward–Fixed ........................................................................................................49
Call Park Orbits (Release 3 or Later).................................................................................49
Call Pickup.........................................................................................................................51
Directed Call Pickup.......................................................................................................51
CO Line Pickup ..............................................................................................................51
Group Pickup ..................................................................................................................51
Call Waiting .......................................................................................................................52
Direct Station Selection Buttons (Hotline) ........................................................................52
Strata DKT2104-CT Cordless Digital Telephone 5/00
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Contents
Chapter 5 Features
Do Not Disturb...................................................................................................................53
Door Unlock.......................................................................................................................53
Door Telephone .................................................................................................................54
Answering Calls at Your Station ....................................................................................54
Answering Calls at Other Stations..................................................................................54
Calls on Hold .....................................................................................................................55
Placing Line Appearances or [DN] Calls on Hold .........................................................55
Placing Handsfree Answerback Calls on Hold...............................................................55
Retrieving Held Calls .....................................................................................................56
Using Automatic Hold....................................................................................................56
Switching Between Calls................................................................................................56
ISDN Outgoing Calling .....................................................................................................57
Subaddress ......................................................................................................................57
LCD Name/Number Display .............................................................................................58
Clear the Displayed Name/Number................................................................................58
Messaging ..........................................................................................................................59
Create LCD Messages ....................................................................................................59
Cancel LCD Messages....................................................................................................59
Message Waiting................................................................................................................59
Answer Messages Waiting .............................................................................................60
Cancel Messages Waiting...............................................................................................60
Set a [DN]/[PhDN] Message Waiting Light...................................................................61
Cancel a Called Station Message Waiting Light ............................................................61
[PhDN/MW] Message Waiting ......................................................................................62
Off-hook Call Announce (OCA) .......................................................................................63
Activating Off-hook Announce (OCA) ..........................................................................63
Handset Calling Using Voice First Signaling.................................................................63
Handset Calling Using Tone Signaling ..........................................................................64
Speaker OCA Using Voice First Signaling ....................................................................65
Override Calls ....................................................................................................................66
Busy Override.................................................................................................................66
DND Override ................................................................................................................66
Executive Override .........................................................................................................66
Page Announcements.........................................................................................................67
Privacy On-Line.................................................................................................................67
Privacy Override ................................................................................................................67
iv
Strata DKT2104-CT Cordless Digital Telephone 5/00
Contents
Chapter 5 Features
Privacy Release ..................................................................................................................69
Release and Answer ...........................................................................................................70
Speed Dial..........................................................................................................................71
Storing Station Speed Dial Numbers..............................................................................71
Stored Station or System Speed Dial Calling .................................................................72
Timed Reminders...............................................................................................................73
Toll Restriction Override ...................................................................................................75
Two (Tandem) Line Connection........................................................................................76
Appendix
Troubleshooting .................................................................................................................79
Range and Performance .....................................................................................................81
Simultaneous Conversation Channels................................................................................81
Radio Interference..............................................................................................................82
Specifications .....................................................................................................................82
Access Codes .....................................................................................................................83
CO Line Access Codes ...................................................................................................86
Feature Access Codes .....................................................................................................86
Paging Group Codes .......................................................................................................87
Speed Dial Access Codes ...............................................................................................88
Index .......................................................................................................................................89
Strata DKT2104-CT Cordless Digital Telephone 5/00
v
Contents
Chapter 5 Features
vi
Strata DKT2104-CT Cordless Digital Telephone 5/00
Introduction
This guide describes the features and operation of the Strata DK DKT2104-CT
900 MHz Cordless Digital Telephone with Strata DK Business Telephone Systems. To
get the most from your cordless telephone, please read this guide thoroughly.
The Strata DK systems that support this equipment are:
♦
DK14
♦
DK16e and DK16
♦
DK24/56/96 (Release 4.0)
♦
DK40i and DK40
♦
DK280 (Release 3.0 or higher)
♦
DK424i and DK424
For Strata DK40i, DK40, DK14, and DK24/56/96 see “Access Codes” on Page 83 for
differences in operation.
Strata DKT2104-CT Cordless Digital Telephone 5/00
vii
Introduction
Organization
Organization
This user guide is divided as follows:
♦
Chapter 1 – The Grand Tour is an equipment overview of the handset and
batteries, Base and Charger Units.
♦
Chapter 2 – Installation has step-by-step installation instructions.
♦
Chapter 3 – Configuration covers optimizing the performance of your cordless
telephone, using configuration options.
♦
Chapter 4 – Handset Operation covers operating controls and features.
♦
Chapter 5 – Features covers the practical operation of the cordless features.
♦
Appendix covers troubleshooting, range and performance, simultaneous
conversation channels, radio interference, specifications, and access codes.
Conventions
Some of the following conventions are omitted in our manuals when they are not used.
Conventions
Note
Important!
CAUTION!
WARNING!
P
[PDN]
viii
Description
Elaborates specific items or references other information.
Within some tables, general notes apply to the entire table
and numbered notes apply to specific items.
Calls attention to important instructions or information.
Advises you that hardware, software applications, or
data could be damaged if the instructions are not
followed closely.
Alerts you when the given task could cause personal
injury or death.
Represents any Directory Number button, also known as an
extension or intercom number.
Represents any Primary Directory Number button (the
extension number for the telephone).
Strata DKT2104-CT Cordless Digital Telephone 5/00
Introduction
Conventions
Conventions
[SDN]
[PhDN]
$ULDO%ROG
Courier
'RW0DWUL[
“Type”
“Press”
Plus (+)
Tilde (~)
➤
➤
See Figure 10
Description
Represents any Secondary appearance of a PDN. A PDN
that appears on another telephone is considered an SDN.
Represents any Phantom Directory Number button (an
additional DN).
Represents telephone buttons.
Shows a computer keyboard entry or screen display.
Shows Liquid Crystal Display (LCD) messages.
Indicates entry of a string of text.
Indicates entry of a single key. For example: Type prog
then press Enter.
Shows a multiple PC keyboard or phone button entry.
Entries without spaces between them show a simultaneous
entry. Example: Esc+Enter. Entries with spaces between
them show a sequential entry. Example: # + 5.
Means “through.” Example: 350 ~ 640 Hz frequency range.
Denotes the step in a one-step procedure.
Denotes a procedure.
Grey words within the printed text denote cross-references.
In the electronic version of this document (Strata DK
Library CD-ROM or FYI Internet download), crossreferences appear in blue hypertext.
Action/Response Table
1. Actions you perform
appear in this column.
They can consist of
either a single step or
a series of numbered
steps.
The immediate response to the action performed
appears in this column. Addtional notes and comments
are also included.
Strata DKT2104-CT Cordless Digital Telephone 5/00
ix
Introduction
Related Documents and Media
Related Documents and Media
Note
Some documents listed here may appear in different versions on the
CD-ROM, FYI, or in print. To find the most current version, check the
version/date in the Publication Information on the back of the document’s title
page.
The following documents and CD-ROMS can be used to reference further information
about the Strata DK systems.
♦
Strata DK Programming Manual
♦
Strata DK Installation & Maintenance Manual
♦
Strata DK Library CD-ROM
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current
Strata DK documentation and enables you to view, print, and download current
publications.
x
Strata DKT2104-CT Cordless Digital Telephone 5/00
The Grand Tour
1
This chapter familiarizes you with the Strata DK DKT2104-CT Cordless Digital
Telephone handset and its batteries, Base and Charger Units, and fixed buttons.
Chapter 5 – Features, beginning on Page 39 covers the four pre-assigned flexible
buttons.
The DKT2104-CT brings mobility and productivity to office telephones. It cuts down
on “telephone tag” delays and is easy to take with you. It works with Strata DK
telephone systems (except Strata DK24/56/96, Release 3) and provides you with
reliability, long life, and outstanding performance. Some of its features are:
♦
Liquid Crystal Display (LCD) that wraps using 2 lines, total of 32 characters
♦
Four displayed operation modes, including Message Waiting (MW)
♦
HOLD, MSG (with MSG LED), CNF/TRN, and MUTE buttons
♦
Wall-mount plate, belt clip, and two batteries
♦
Two handset volumes, four ring levels, and a vibration mode
♦
Simultaneous charging of handset and spare batteries
♦
Wall-mount or desktop unit
♦
Stand-alone or DKT operation
Strata DKT2104-CT Cordless Digital Telephone 5/00
1
The Grand Tour
Digital Technology
Digital Technology
The DKT2104-CT uses 900 MHz Digital Narrow Band technology that provides:
♦
Unsurpassed range, two to three times greater than conventional analog cordless
telephones.
♦
Clarity that is so good, it is indistinguishable from corded telephones in most
environments.
♦
Maximum security for up to 30 cordless digital telephones that is almost
impossible to scan.
Handset
Your cordless handset has special function
buttons (shown at right) and an LCD that
shows operating conditions.
The LCD displays “talk” when the battery is
hot swapped (quickly removed and returned
to the handset while talking). “Message”
displays in standby mode only.
There is a ringer on the side of the handset
that toggles the ringer/vibrator On and Off.
Table 1 describes the available buttons and
Table 2 describes the LCD messages.
Note
Though highly unlikely, it is possible
for two cordless telephones to share
the same channel. If this occurs, the
DKT2104-CT will automatically
switch to a clear channel within five
seconds.
CD
alk
talk
vol
chan
vol
han
[DNs]
OLD
SG
1
2 abc
3 def
4 ghi
5 jkl
6 mno
7 pqrs
8 tuv
9 wxyz
0 oper
#
MUTE
CNF/TRN
4483
2
Strata DKT2104-CT Cordless Digital Telephone 5/00
The Grand Tour
Handset
Table 1
Button Description
Button
WDON
Initiates and disconnects calls.
YRO
Selects ringer tone and volume in standby mode and speaker volume in talk
mode.
FKDQ
Selects channel while in talk mode and locks the handset while in standby
mode.
+2/'
Places calls on hold.
06*
&1)751
087(
Table 2
Description
Sets MW indication at called station.
Conferences and transfers calls.
Toggles the mute feature On and Off (mutes your conversation away from
the handset).
LCD Messages
LCD
Message
talk
Action
Changing channels
Blinks at 300 msec. (On and Off).
Muted
Blinks at 600 msec. (On and Off.
Transferring
Blinks at 200 msec. (On and Off).
Transferring and muted
Blinks at 200 msec. (On and Off), then 200
msec. On and 600 msec. Off.
Reconnecting to a call
Steady
lowbatt
lock
message
Corresponding LED
Steady
Turning On
Steady
Setting up
Off
Canceling
Steady
Retrieving
Steady
Strata DKT2104-CT Cordless Digital Telephone 5/00
3
The Grand Tour
Base Unit
Base Unit
The Base Unit can be used as a desktop or
wall-mounted unit (shown at right). There
are two LEDs that indicate Desk or
Cordless mode.
Base Unit Antenna
Desk LED
Cordless LED
4501
Charger Unit
The handset comes with a Charger Unit
(shown at right) that has front and rear slots.
The front slot functions as a cradle for the
handset when idle and a charger for the
handset battery.
The rear slot is for spare battery charging. It
automatically discharges when it detects
that discharging is necessary.
Charge 1 and 2 LEDs indicate battery
charging status. The LEDs flash red when
charging, and are steady red when the
battery is charged.
4448
4
Strata DKT2104-CT Cordless Digital Telephone 5/00
The Grand Tour
Batteries
Batteries
Your cordless telephone comes equipped with two Sealed Lead Acid batteries that
provide 5 hours of talk and 40 hours of standby time (fully charged). A “fast charge”
in the handset and a “trickle charge” in the Charger Unit enables the extended talk and
standby times.
When the battery is low, the message at the
right displays on the LCD and the handset
beeps. Low battery symptoms are:
♦
♦
b a t t l o w
On a call
♦
Only WDON operates
♦
Handset beeps once every three seconds
In standby mode
♦
None of the buttons operate
♦
Handset beeps once
♦
Cannot make call
CAUTION!
Do not completely discharge the battery. The Lead-Acid battery
for the DK2104-CT is similar to your car battery and can be
damaged if it is completely discharged.
Make sure your spare battery is always charging to ensure against complete battery
discharge. To restore your battery capacity, return the handset to the Charger Unit for
charging or replace the handset battery with a charged one. The batteries can remain in
the Charger Unit for over one month. For more information on installing and charging
the battery, see pages 16 and 17.
Volume Levels
Your handset has a volume (YRO) button just below the LCD that changes the ringer
type and the volume for the selected type. There are three available types – Type A
Strata DKT2104-CT Cordless Digital Telephone 5/00
5
The Grand Tour
Handset Mute
(two volume levels), Type B (two volume levels) and Vibrator (On/Off). When the
handset is idle, press YRO to select ring type and volume. You also have a toggle switch
on the handset (left-hand side) that mutes the ringer.
Handset Mute
Your handset speaker can be muted to consult another person in the room without the
caller hearing you. The mute feature is easily turned On and Off by pressing the
button.
6
Strata DKT2104-CT Cordless Digital Telephone 5/00
The Grand Tour
Cordless Digital Telephone Standard Parts
Cordless Digital Telephone Standard Parts
Your Toshiba cordless digital telephone includes the following items:
vo
ch
l
an
talk
CN
MS
HO
F/
TR
N MU
3 de
c
1
f
6m
no
5 jkl
4gh
Desk
TE
G
LD
2ab
ss
le
Cord
i
7pq
rs
8tu
9wx
v
0 op
er
yz
#
Y
TER
BAT
BLE
GEA
HAR 9000
REC EL BT- Ah
D
0m
50
MO
L
INA
4V,
E
TERM
FIR
DK
ERY
FROM Y
BATT
AY
N:
ER
TIO T THEY PACK AWTHE BATT
ER
CAUNOT SHOR
ARGE
BATT
● DO
RECH E
THE
TO
US
EP
ER
ERY
MB
ME
R EV
GEAFTE
CHAR Y.
PACK
ID RE TTER
-AC
BA
LEAD LABLE
ED
OR
NSPIL CLED
SEAL
NO
CY
ERLY.
ABLE BE RE
PROP
.
ST
LTD
D OF
MU
SE
CO.,
PO
ERY
DIS
BATT
AGE
OR
N
N ST
JAPA IN JAPA
DE
MA
● KE
● RE
Pb
4387
If any of these items are missing or damaged, contact your System Administrator.
Strata DKT2104-CT Cordless Digital Telephone 5/00
7
The Grand Tour
Base Unit
Base Unit
Base Unit Antenna
Desk LED
Cordless LED
Desk
Cordless
4386
AC Adapter
Line In
Line Out
8
Strata DKT2104-CT Cordless Digital Telephone 5/00
Installation
Important!
2
Your telephone system must be programmed for Auto Preference before
WDON operates. If there is a shared DKT, you receive system dial tone
automatically after picking up the DKT handset. See your System
Administrator for more information.
Step 1: Review Safety Instructions
WARNING! To reduce the risk of fire and/or personal injury by the battery,
follow these instructions:
♦
Read and understand all product instructions.
♦
Follow all warnings and instructions marked on the product.
♦
Cleaning precautions:
♦
♦
Unplug this product from the wall outlet before cleaning.
♦
Do not use liquid cleaners or aerosol cleaners.
♦
Use a dry cloth for cleaning.
Do not use this product near water; for example, near a sink, or in any wet area.
Strata DKT2104-CT Cordless Digital Telephone 5/00
9
Installation
Review Safety Instructions
10
♦
Never spill liquid of any kind on the product.
♦
Do not place this product on an unstable cart, stand, or table. The telephone could
fall, causing serious damage to the unit.
♦
To protect the product from overheating, do not:
♦
Block or cover any slots or openings in the Base Unit
♦
Place near or over a radiator or heat register
♦
Place in an enclosed cabinet unless proper ventilation is provided.
♦
Operate this product only from the type of power source indicated on the marking
label.
♦
Do not allow anything to rest on the power cord. Do not locate this product where
the cord could be damaged by persons walking on it.
♦
Do not overload wall outlets and extension cords because it could result in fire or
electrical shock.
♦
Never push objects of any kind into the Base Unit slots, as the objects could touch
dangerous voltage points or short out parts that could cause fire or electric shock.
♦
To reduce the risk of electric shock, do not disassemble this product. Opening or
removing covers could expose you to dangerous voltages or other risks. Incorrect
re-assembly can cause electric shock when the appliance is subsequently used.
Contact qualified service personnel when service or repair work is required.
♦
Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
♦
When the power supply cord is damaged or frayed.
♦
If liquid has been spilled into the product.
♦
If the product has been exposed to rain or water.
♦
If the product does not operate normally when following the operating
instructions. Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may result in damage, and
will often require extensive work by a qualified technician to restore the
product to normal operation.
♦
If the product has been dropped, or the cabinet has been damaged.
Strata DKT2104-CT Cordless Digital Telephone 5/00
♦
♦
If the product exhibits a distinct change in performance.
Do not use the telephone to report a gas leak in the vicinity of the leak.
WARNING! To reduce the risk of fire and/or personal injury by the battery,
follow these instructions:
♦
Use only battery model BT-9000. Use of any other battery could cause a safety
hazard.
♦
Do not dispose of the battery in a fire. The cell will explode. Under federal, state
and local laws, it could be illegal to dispose of old batteries by placing them in the
trash. Check with your local government for information on where to recycle or
dispose of old batteries. If you cannot find the information you need, contact
Toshiba for assistance.
♦
Do not open or mutilate the battery. Released electrolyte is corrosive and causes
damage to the eyes or skin, and, if swallowed, is toxic. Sealed Lead Acid is a
chemical known to the State of California to cause cancer.
♦
Exercise care in handling the battery in order not to short the battery with rings,
bracelets, and keys or other conductive materials. The battery or conductor could
overheat and cause burns.
♦
Charge the battery only in accordance with the instructions and limitations
specified in the instruction manual provided for this product.
♦
Observe proper polarity orientation between the battery and Charger Unit.
Strata DKT2104-CT Cordless Digital Telephone 5/00
11
Installation
Select Location
Step 2: Select Location
1. Select a location that is not subject to excessive heat or humidity.
2. Determine if the Base Unit will sit on your desk or be wall mounted. If wall
mounted, go to Step 3: “Mount on a Wall”.
3. Place the Base Unit on a desk or tabletop near a standard 120VAC outlet and
within reach of the Strata DK digital line connection.
4. Keep the Base Unit and handset away from sources of electrical noise, such as
motors and fluorescent lighting.
Important!
Place the Base Unit to the right of the DKT. If placed on the left, the
cordless antenna picks up a tone due to its close proximity to the DKT
speaker and electronic parts.
Step 3: Mount on a Wall
1. Select a wall location near a 120VAC outlet and within reach of the Strata DK
digital line connection.
2. Place the wall plate (shown at right) against
the wall, and with a pencil, mark the position
of the screws.
3. With a punch tool, punch “starter” holes in
the wall.
4. Align the wall plate and screws on the wall
where the “starter” holes are and tighten
down the screws.
4449
12
Strata DKT2104-CT Cordless Digital Telephone 5/00
Installation
Mount on a Wall
5. Ensure that the wall-mount plate is placed on the wall so that the “feet” are at the
bottom when you are looking at the inside of the plate.
4507
6. Snap the Base Unit onto the plate (shown above).
Strata DKT2104-CT Cordless Digital Telephone 5/00
13
Installation
Connect Telephone Cables
Step 4: Connect Telephone Cables
➤ To connect as a stand-alone telephone
labeled “Line In” directly to
the telephone wall jack using
one of the supplied cables
(shown at right).
4502
➤ Connect the modular jack
Line In
Digital
Telephone Circuit
➤ To connect to a Strata DKT
2. Plug the additional two-foot
cable into the “Line Out” jack
of the Base Unit and into the
DKT jack located on the
bottom of the telephone.
4380
1. Unplug the cable from the
DKT and plug into the “Line
In” jack of cordless telephone
Base Unit (shown at right).
Line In
Line Out
Digital
Telephone Circuit
To DKT
14
Strata DKT2104-CT Cordless Digital Telephone 5/00
Installation
Connect and Apply Power
Step 5: Connect and Apply Power
Base Unit
4381
1. Plug the AC adapter cord into the
AC adapter input jack on the Base
Unit (shown at right).
2. Plug the AC adapter into a standard
120VAC wall outlet.
3. Check to see that the power LED is
on.
AC Adapter
Charger Unit
1. Plug the AC adapter cord into the
input jack on the Charger Unit
(shown at right).
2. Plug the AC adapter into a standard
120VAC wall outlet.
3. Check to see that the power LED is
on.
4552
Important!
●
●
If the power does not light on either the Charger or Base Units, return everything
to your Authorized Dealer.
Always route the power cord where it is not a trip hazard, and where it cannot
become chafed and create a fire or electrical hazard.
Strata DKT2104-CT Cordless Digital Telephone 5/00
15
Installation
Raise the Base Unit Antenna
Step 6: Raise the Base Unit Antenna
➤ Before using your handset, raise the Base
Unit antenna to the vertical position (shown
at right).
Raise to Vertical Position
Step 7: Install Handset Battery
Note
Your handset should come from the factory with one
battery already installed and charged. If not, follow
steps below and see Step 8: Charge Batteries for First
Time.
1. Carefully remove the battery cover from the back of the
handset (shown at right).
2. Place a charged battery into the handset so that it slides
easily along the ridges, ensuring that the polarity is
correct (minus to minus and positive to positive). The
battery clicks into place.
3. Carefully slide the battery cover onto the back of the
handset.
4384
16
Strata DKT2104-CT Cordless Digital Telephone 5/00
Installation
Charge Batteries for First Time
Step 8: Charge Batteries for First Time
Important!
Before using your handset, the battery must be continuously charged for
10 hours.
1. Place the handset in the Charger Unit
(shown at right).
2. Ensure that charge 1 LED lights. If it
does not, make sure that the AC
adapter is plugged in and that the
handset is making good contact with
the Charger Unit.
MADE
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RY TERMI FIRE
BATTE
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RY
SHORT
NOT
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● KEEP
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EVERY
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PACK
RGERECHA
ACID
RY.
D LEADLE BATTE
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PILLAB OR
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Pb
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:
BAT
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RECHARBT-9000
EL
Ah
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500m
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TERY
3. Slide the spare battery in the rear slot
of the Charger Unit (shown at right)
until it clicks into place.
4. Make sure that the top (marked with
plus and minus signs) faces down
toward the bottom of the Charger
Unit.
5. Ensure that charge 2 LED lights. If it
does not, make sure that the AC
adapter is plugged in and that the
handset is making good contact with
the Charger Unit.
4479
Now you are ready to configure your cordless handset. See Chapter 3 – Configuration,
beginning on Page 21 for more information.
Strata DKT2104-CT Cordless Digital Telephone 5/00
17
Installation
Install Headset (Optional)
Step 9: Install Headset (Optional)
The optional headset provides a hands-free option because you can use the belt clip to
carry the handset and conduct a conversation. All feature operations remain the same
except the handset earphone and microphone are disconnected.
1. Open the cover over the
headset jack that is located
on the side of the handset.
2. Plug in the headset as
shown at right.
4509
Important!
18
Only use headsets especially designed or modified for use with radio
frequency equipment.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Installation
Install Belt Clip
Step 10: Install Belt Clip
Note
The belt clip is designed to fit
snugly onto the handset.
1. Remove the belt clip tab from the top
rear of the handset (shown at right).
2. Slide the belt clip into the space
where the belt clip tab was, carefully
aligning the belt clip sides to the
notches.
3. Use the belt clip to attach the handset
to your belt or pocket.
4385
➤ To remove the belt clip
1. Pull the belt clip release button
back (shown at right).
Apply
Pressure
2. Carefully lift the belt clip off.
Push
4508
Strata DKT2104-CT Cordless Digital Telephone 5/00
19
Installation
Install Belt Clip
20
Strata DKT2104-CT Cordless Digital Telephone 5/00
Configuration
3
This chapter shows you how to configure the DKT2104-CT. It can operate as a DKT
or cordless telephone and be programmed whenever it is idle. When entering the
program mode, all incoming calls are identified with a ringback tone until the program
mode is ended and current calls are unaffected.
You can configure three settings that affect the way the cordless telephone operates
with the Strata DK system that are:
♦
PROG1 – reserved
♦
PROG2 – reserved
♦
RCV LEVEL – F3 (ON) sets the receive level to normal; F3 (OFF) sets the
receive level to 4-dB level (level).
These settings default to ON.
Strata DKT2104-CT Cordless Digital Telephone 5/00
21
Configuration
Enter the Program Mode
Enter the Program Mode
1. Remove the handset
from the Charger
Unit.
2. Press and hold and
at the same time
(shown at right).
4503
3. Press YRO to step
forward and back
through the menu.
22
Strata DKT2104-CT Cordless Digital Telephone 5/00
Configuration
Enter the Program Mode
4504
4. While holding and
, press WDON (shown
at right).
5. Release , , and
WDON simultaneously.
Strata DKT2104-CT Cordless Digital Telephone 5/00
23
Configuration
Enter the Program Mode
6. Press FKDQ until
data store displays.
Note
The F3 LED changes for each of the
program steps after is pressed.
7. Press to toggle the
settings for each
program step
PROGRAM
...or store the setting
when in the data
store step.
R/VOL
RESERVED
8. Press WDON at any
time to exit without
saving changes
0
F1
ON
RESERVED
F1
OFF
MUTE
...or save the changes
by stepping to data
store and pressing before WDON.
R/VOL
RESERVED
0
F2
ON
RESERVED
F2
OFF
MUTE
RCV. LEVEL
NORMAL
0
RCV. LEVEL
-4 DB
MUTE
TALK
R/VOL
F3
ON
F3
OFF
R/VOL
TALK-QUIT
0-STORE
0
DATA STORE
TALK-QUIT
4772
24
Strata DKT2104-CT Cordless Digital Telephone 5/00
Handset Operation
4
This chapter familiarizes you with basic handset operation, including:
♦
Switching cordless and DKT modes
♦
Signaling
♦
Controlling handset and ringer volume
♦
Making and answering calls
♦
Calling busy stations and attendant consoles
♦
Using CO access codes
♦
Using ISDN trunks
♦
Transferring and conferencing calls
Your cordless telephone is easy to use and has a lightweight handset. The LCD gives
you up-to-the minute status on transmission and call processing. If the LCD is blank,
the handset is in standby mode and ready to use.
Note
The LCD displays no service when you are out of range, and you have 20
seconds to move back into range.
Strata DKT2104-CT Cordless Digital Telephone 5/00
25
Handset Operation
Switching Cordless and DKT Modes
Switching Cordless and DKT Modes
➤ To set the cordless mode
1. Pick up the handset
and press WDON.
This message blinks, and you hear dial tone:
$ & 4 8 , 5 , 1 *
/ , 1 .
This displays:
talk
The DKT displays “CORDLESS MODE.”
2. Press WDON again and
return the handset to
the Charger Unit
This displays on the handset and the DKT LCD.
1 2 $ 3 5 : ( ' Note
The handset LCD goes blank after a few
seconds.
...or clip it to your
belt.
26
Strata DKT2104-CT Cordless Digital Telephone 5/00
Handset Operation
Tone or Voice First Signaling
➤ To set DKT mode
➤ Pick up the DKT
telephone.
You hear dial tone. This displays on the handset and
the DKT LCD.
1 2 $ 3 5 : ( ' Tone or Voice First Signaling
If you are a new user of the cordless digital telephone, ask your System Administrator
if the Strata DK system has Tone or Voice First Signaling. Tone Signaling rings and
Voice First has a long tone followed by the caller’s voice. You can toggle between
Tone and Voice First Signaling on a call-by-call basis.
Both signals are enabled in system programming and determine how you make and
answer calls.
➤ To change the signaling
1. Press [DN] + station
[DN].
If Tone First Signaling is enabled, you hear a onesecond ring every four seconds. If Voice First Signal is
enabled, you hear a tone burst.
2. Press .
The other signaling is activated.
➤ To answer a Tone First Signaling call
➤ Press WDON. You hear successive ring tones.
Strata DKT2104-CT Cordless Digital Telephone 5/00
27
Handset Operation
Controlling Ringer and Handset Volume
Controlling Ringer and Handset Volume
Handset Volume
➤ Press YRO while on a call to select a loud or soft volume level.
Ringer Volume
➤ Press YRO to select the ring volume. You can choose high, low, and off for two
ringer types.
Note
When ring off displays, you receive a vibration alert instead of the audible
ring tone.
Mute Your Conversation
1. Press and hold 087( to consult with another person in the room without the
caller hearing you.
2. Release 087( to continue the conversation.
Mute the Ringer
➤ Press the sliding button on the side of the handset to the OFF position.
28
Strata DKT2104-CT Cordless Digital Telephone 5/00
Handset Operation
Making Calls
Making Calls
Internal Numbers
1. Press WDON or a [DN].
You hear dial tone and the LED lights steady.
talk
2. Dial a [DN].
Notes
●
●
●
If you have Voice First Signaling, make a voice
announcement when you hear a single tone.
If you have Tone Signaling, you hear repeated ring
tones. Wait for the call to be answered.
If the called station does not answer, you can leave
a message by pressing 06* or .
External Numbers
1. Press WDON
...or press any
available /LQH.
2. Enter a telephone
number.
You hear dial tone and LED lights steady.
/LQH can be labeled &2/LQH (outside CO Line),
/LQH, or 3RROHG/LQH*US.
Dial tone stops after you dial the first digit.
talk
3. PressWDONto hang
up.
Strata DKT2104-CT Cordless Digital Telephone 5/00
29
Handset Operation
Answering Calls
Answering Calls
CO Lines or [DNs]
➤ Press the flashing
[DN], /LQH, or WDON.
The LED changes from flashing (incoming call rate)
to steady.
Pooled Line Groups
1. Press the flashing
3RROHG/LQH*US
or WDON.
The LED changes from the flashing (incoming call
rate) to steady.
Transferred Calls
➤ Press WDON
...or the flashing
[DN].
You hear ringing tone. The handset continues to ring
whether the DKT is set for Voice First or Tone
Signaling. The [DN] or Line LED lights steady when
you connect.
Recall/Override Busy Stations
Recalling
➤ Press to set Automatic Call Back (ACB).
Overriding
➤ Press ...or .
30
Busy Override is activated (use only if the called
station is not equipped for OCA).
Executive Override (system programmable option) is
activated.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Handset Operation
Calling the Attendant Console
Calling the Attendant Console
There are three ways to call the Attendant Console depending upon system
programming. You can call any Attendant Console, a particular Attendant Console, or
all Attendant Consoles.
Any Console
➤ Press a [DN] + 0. The call rings the Attendant Console. Dial 0 calls rotate between
the consoles if more than one console is installed.
Specific Console
➤ Press a [DN] + the
console’s [DN]
______.
The call rings the console ,Q'1.
Note
Your System Administrator can provide the
Attendant Console [DNs].
Emergency Calls to All Consoles
➤ Press [DN] + #400. The call rings all consoles Emgr.
Using CO Line Access Codes
1. Press WDON
...or a [DN].
2. Enter a CO Line
access code.
You hear internal dial tone and the LED lights steady
(with INT/PDN automatic off-hook selection
programmed).
See “Access Codes” on Page 83. You hear CO Line
dial tone and the LED continues to flash at the in-use
rate.
Strata DKT2104-CT Cordless Digital Telephone 5/00
31
Handset Operation
Using ISDN Trunks
3. Enter a telephone
number.
Dial tone stops after entering the first digit.
talk
Important!
Do not enter the telephone number too
quickly because it does not display and
times out.
Using ISDN Trunks
1. Access an outside CO
line.
2. Enter a number.
3. Press 6WDUW.
32
The dialed digits are not sent until you press 6WDUW or
the timer expires. See “ISDN Outgoing Calling” on
Page 57 for more information on ISDN calls.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Handset Operation
Transferring Calls
Transferring Calls
You can transfer calls to a idle or busy station, but you cannot transfer calls to a station
that is in the DND mode.
Active Calls
Note
You cannot transfer calls to a station that is DND.
1. Press&1)751.
You hear dial tone and the Line or [DN] LED flashes
at the conference rate.
2. Enter the transfer-to
[DN], Hunt Group
[DN], or ACD group
[DN].
You hear a single tone, unless the call was made with
Tone First Signaling. Then, you hear ringing tone.
3. Announce the call
The Line LED changes to steady red when the called
station connects with the transferred call.
If the called station does not answer, you receive a
recall ring. Your station or [DN] must be idle to
receive the recall.
4.
...or press /LQH,
[DN] + to
reconnect to the
transferred call
before the called
party answers or busy
tone is received.
After you hang up, the Line LED begins an on-hold
flash, or the [DN] LED goes out if you transferred the
call from a [DN].
Press WDON.
The Line LED changes to steady when the called
station connects with the transferred call.
Strata DKT2104-CT Cordless Digital Telephone 5/00
33
Handset Operation
Transferring Calls
Answering Transferred Call
➤ Press WDON
...or the flashing
[DN].
The [DN] or Line LED is steady when you connect to
the call.
Transfer Calls to the Cordless
You can transfer an active call from the DKT to the cordless or vice versa by using
+2/'. If the cordless is idle, the transfer takes place immediately.
1. While in
conversation, press
+ROG on the DKT.
The Line LED flashes.
2. Press WDON on the
Cordless handset.
The CORDLESS LED lights steady. The DKT LEDs
go out and its LCD displays “CORDLESS MODE.”
3. Press +2/' on the
Cordless handset.
4505
34
Strata DKT2104-CT Cordless Digital Telephone 5/00
Handset Operation
Transferring Calls
Transfer Calls to the DKT
1. Press +2/' on the cordless handset.
2. Pick up the DKT telephone and press the flashing Line LED.
Using Camp-on
1. Press&1)751.
You hear dial tone and the Line or [DN] LED flashes
at the conference rate.
2. Enter the destination
[DN], Hunt Group
number, or ACD
group [DN].
You hear a single tone.
3. When the [DN]
answers, announce
the call.
4.
Note
If the call was made with Tone Signaling
instead of Voice First Signaling, you hear
ringing tone.
If the called station does not answer, you receive a
recall ring (when your station or [DN] is idle). The
ring is set by system programming.
Press WDON
The Line LED changes to steady when the called
station connects with the transferred call.
...or /LQH, [DN] +
to reconnect to
The Line LED changes to steady red when the called
station connects with the transferred call. After you
hang up, the Line LED begins to flash at the on-hold
rate or if you transferred the call from a [DN], the
[DN] LED goes out. The CO Line or [DN] camps onto
the called station and the called station receives a
warning tone.
the transferred line
before the call is
answered or busy
tone is received.
You receive a recall ring when your station or [DN]is
idle and camp-on is cancelled when the called station
user fails to answer within a predetermined time.
Repeat the procedure if necessary.
Strata DKT2104-CT Cordless Digital Telephone 5/00
35
Handset Operation
Conferencing Calls
Conferencing Calls
Note
As many as four stations can be conferenced on one [DN].
1. Press &1)751.
You hear dial tone and the [DN] or Line LED flashes
green at the conference rate.
2. Enter a [DN]
...or access a CO line
and enter the number.
3. When the called party
answers, press &1)
751.
All parties are conferenced. If the second call was
placed on a [DN] or CO line that appears on your
telephone, the LED also flashes at the in-use rate.
4. Repeat the procedure
to add other CO lines
or [DNs].
Do not exceed the maximum number.
Add a Second Line
1. Press &1)751.
You hear dial tone. The [DN] or Line LED flashes at
the conference rate if the call is on a [DN] or /LQH.
2. Dial the next
telephone number.
3. Press &1)751
after the party
answers.
All parties are conferenced. You can add one more
station to a two-line conference.
Note
If you receive a busy tone or the second
station does not answer, return to the original
connection by pressing the original [DN] or
Line or by hanging up.
If both lines appear on your telephone, both Line
LEDs light steady if you used /LQH. If you established
the two-line call on a single [DN], it lights steady.
36
Strata DKT2104-CT Cordless Digital Telephone 5/00
Handset Operation
Conferencing Calls
Add a Station
1. Press &1)751.
2. Dial the [DN] of the
station to be added.
3. Press &1)751
after the party
answers.
You hear dial tone. The [DN] or Line LED flashes at
the conference rate.
If you receive a busy tone or no answer, press &1)
751 to return to the original connection.
All parties are conferenced. The [DN] or Line LED
lights steady.
Up to three stations (including your own) can
conference with one line.
The new station is not conferenced until you answer
by lifting the handset or pressing a [DN].
Strata DKT2104-CT Cordless Digital Telephone 5/00
37
Handset Operation
Conferencing Calls
38
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
5
This chapter is alphabetical list of features that work with your cordless telephone. It
has many of the same features as a 2000-series digital telephone. In addition to 06*,
+2/', &21)751, and 087(, you have four additional “flexible” buttons for
features such as:
♦
Account Code
♦
Auto Call Back (ACB)
♦
Call Forward (CF) (all modes)
♦
Do Not Disturb (DND)
♦
Message Waiting (MW)
♦
Park in Orbit and Park and Page
♦
Speed Dial (SD)
♦
Privacy on Line and Release
The four flexible buttons perform the same way as the first four buttons on your 2000series digital telephone. They are assigned during system installation. See your
System Administrator for the features that have been assigned. If you are not using
these buttons for the assigned features, you can invoke the features with access codes.
Please see “Access Codes” on Page 83 for access code sequences that match your
Toshiba telephone system. Also see the Digital Telephone User Guide for more
information.
Strata DKT2104-CT Cordless Digital Telephone 5/00
39
Features
Account Codes
Important!
There are some feature operation differences and limitations from the
previous cordless telephone version, DKT2004-CT, that are described
under the affected feature.
Account Codes
Account Codes are entered before or after a call. Some of the applications include
billing, tracking, and line restriction. They are recorded by the system and printed
along with call details on a Station Message Detail Recording (SMDR) report.
Forced Account Codes
Note
You can be required to enter a Forced Account Code before dialing a
telephone number.
1. Access a line.
You hear dial tone after accessing a line. If you dialed
with LCR, you do not hear dial tone. See “Access
Codes” on Page 83.
2. Enter the Forced
Account Code.
Dial tone stops after you dial the first digit, but
resumes after you press the last digit of a valid
Account Code. If you dial an invalid code, you hear
busy tone. If you dial with LCR, you do not hear dial
tone.
3. Enter the telephone
number.
Any digits that you dialed after entering the code in
Step 2 are treated as part of a telephone number.
Emergency Override of Forced Account Codes
You can bypass Forced Account Codes with three emergency numbers including 911.
See your System Administrator for these numbers.
40
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Account Codes
Voluntary Account Codes
Voluntary Account Codes are optional and can be entered after accessing a CO Line or
during a call that you originated or received. The outside party will not hear any tones
as you enter the code.
Codes that change the Toll Restriction classification of your station are set in system
programming. See your System Administrator for more information. If your station is
programmed not to verify Account Codes, you do not hear a confirmation tone.
1. Press $FFRXQW
Your conversation is not interrupted.
&RGH
Note
Some systems require that you enter the
Account Code before dialing a telephone
number. In this case, if a valid Account Code
is not entered, dialing external calls is
restricted.
...or + .
2. Enter the Account
Code.
You hear confirmation tone (one-half second duration)
if the code is valid. If the code is invalid, you hear two
short tones.
Note
3. Repeat Steps 1 and 2
to enter another
Account Code (the
last code entered is
recorded).
Voluntary Account Codes must be entered
before the call is disconnected.
Any digits dialed after the code has been entered are
treated as part of the outside telephone number.
Verified Account Codes
If the system is set for Verified Account Codes, you must enter specific codes when
entering Forced or Voluntary Account Codes. Verified Account Codes are established
in system programming or by designated stations.
Strata DKT2104-CT Cordless Digital Telephone 5/00
41
Features
Alarm Reset
Alarm Reset
This feature is not supported by the DKT2104-CT. It must be assigned to your DKT.
Alert Signaling
This feature is not supported by the DKT2104-CT. It must be assigned to your DKT.
Automatic Busy Redial
This feature is not supported by the DKT2104-CT. It must be assigned to your DKT.
Automatic Callback
After reaching a busy or DND station, you can set ACB to have the system call you
back when the called station becomes available. You can make other calls while
waiting for the called station to become available.
Set Callback
1. Press $XWR
&DOOEDFN
Busy tone stops momentarily, then you hear two
seconds of dial tone, then busy tone resumes.
...or press .
Answer a Callback
1. PressWDON.
42
The LED flashes at the incoming call rate.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Automatic Callback
2. Answer within three
rings to prevent the
callback from being
canceled.
Your telephone rings at a fast rate when the called
station becomes idle, and you hear a single tone (LED
lights steady).
The called station gets a voice announcement from
your telephone. With Tone Signaling, you hear
ringback tone and the called station rings.
If you get a busy tone after answering the callback, the
called party has already received or originated another
call. Your request is not cancelled.
Line Queuing
Automatic Callback enables a waiting queue for an available line after attempting
access to a line group when all lines are busy. The system calls you back when the line
becomes available.
Set Line Queuing
1. Press $XWR
&DOOEDFN
... or press .
The busy tone stops momentarily, then you hear two
seconds of dial tone, then busy tone resumes.
You can make other calls while waiting for a line to
become available.
Answer a Queued Line
1. When the [DN] LED
flashes at the
incoming call rate,
and your telephone
rings at a fast rate,
press WDON.
Note
You must answer within three rings to prevent
the callback from being cancelled.
2. Press the flashing
[DN].
Strata DKT2104-CT Cordless Digital Telephone 5/00
43
Features
Auto Redial
You hear CO dial tone. If you hear a busy tone, the
line has received another call. Your request is not
cancelled.
You are recalled when the line becomes available. The
Line or [DN] LED lights steady.
Cancel Auto Callback and Line Queuing
➤ Press a [DN] + + WDON.
Auto Redial
This feature enables you to automatically redial the last number (outside or [DN])
called by pressing 5HGLDO. 5HGLDO must be programmed as one of the four flexible
buttons on the telephone.
1. Press an available
[DN] or /LQH.
Make sure that you press the same [DN] or /LQH that
you used to dial the telephone number that you wish to
redial. You hear dial tone.
2. Press 5HGLDO.
The last telephone number you dialed is automatically
redialed.
Call Forward
You can set your handset [DN] with a variety of CF modes. CF must be set before the
call is received. When it is set, the following types of calls are forwarded.
♦
External calls, but not lines that ring more than one station, except CF-External.
♦
Transferred line calls.
♦
Internal calls, except Handsfree, OCA, and CF-External.
Note
44
CF has priority over the Station Hunt feature.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Call Forward
When you forward calls to another station, the CF type and the from/to stations
display on your LCD.
Note
CF–All Calls, CF–No Answer, and CF–Busy can only be activated when
Speed Dial is assigned to one of the flexible buttons or deleted from all
buttons (use ). See “Access Codes” on Page 83.
Call Forward–All Calls
If your station is idle or busy and has this feature activated, all calls are forwarded
immediately. The station does not ring.
1. Press a [PDN] or
[PhDN] + .
You hear a confirmation tone.
Note
[PhDNs] can only be forwarded by using the
dial codes.
2. Enter the [DN] to
which calls are
forwarded.
3. Press WDON.
Call Forward–Busy
Calls to your handset while you are busy on another call or in the DND mode forward
immediately if this feature is set. If your handset is idle, incoming calls ring normally.
1. Press a [PDN] or
[PhDN] + .
You hear confirmation tone.
2. Enter the [DN] of the
forwarded to station.
Note
[PhDNs] can only be forwarded using dial
codes.
The Call Frwd Busy LED lights steady and calls are
forwarded to the stored station number.
Strata DKT2104-CT Cordless Digital Telephone 5/00
45
Features
Call Forward
& )
%
1 1 1
0 0 0
3. Press WDON.
Call Forward–No Answer
All calls to your station when set with this feature are forwarded to a selected station if
you do not answer within a designated time.
Note
Your station can be assigned in system programming to override CF–No
Answer when receiving Voice First (handsfree) calls. Callers can activate
CF–No Answer by dialing during their voice announcement.
➤ To set CF–No Answer
1. Press a [PDN] +
.
You hear confirmation tone.
2. Enter the forwarded
to [DN].
3. Press 6SHHG'LDO
...or .
4. Enter the time at
which the calls are to
be forwarded (08~60
seconds).
You can omit this step if you do not want to change
the default time.
5. Press WDON.
& ) 1 $
1 1 1
0 0 0
46
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Call Forward
Call Forward–Busy/No Answer
All calls to your station set with this feature are forwarded immediately to a selected
station whenever you are busy on another call or in DND. Calls also forward if you do
not answer within a designated time.
Note
Your station can be assigned in system programming to override CF–No
Answer/Busy when receiving Voice First (handsfree) calls. Callers can
activate CF–Busy/No Answer by pressing during the voice announcement.
1. Press the [PDN] or
[PhDN] to be
forwarded + .
You hear a confirmation tone.
2. Enter the forwarded
to [DN].
3. Press 6SHHG'LDO
...or .
4. Enter the time at
which the calls are to
be forwarded (08~60
seconds).
You can omit this step if you do not want to change
the default time.
5. Press WDON.
& ) % 1 $
1 1 1
0 0 0
Call Forward–Cancel
➤ Press the applicable &DOO)RUZDUG so that its associated LED turns Off
...or [PDN] + ...or WDON.
Important!
Does not apply to CF–External.
Strata DKT2104-CT Cordless Digital Telephone 5/00
47
Features
Call Forward
Call Forward–External
This feature enables the forwarding of calls to your [PDN] to a destination outside of
the system. The CF–External destination can be a number over a CO Line, over a Tie
line, or within your Strata DK system. Any of the CF modes can be set for your
[PDNs] or [PhDNs] simultaneously.
[PhDNs] assigned to your handset and internal or transferred calls to your [PDN] do
not CF to external destinations. Only incoming calls over CO Lines dedicated to your
[PDN] and/or Direct In Dial (DID) line calls are forwarded.
When forwarding to an outside destination, include the CO Line (or CO Line Group)
access code before the telephone number. See Table 6 on Page 86 for the CO Line/
Line Group access codes. The LCR access code “9” cannot be used.
Important!
●
●
Only perform the following procedure the first time CF–External is set or when
you change the destination. It is not necessary to store the destination each time
you set CF–External; it remains in system memory.
This feature stores the calls to Station Speed Dial Code 49. Use the Speed Dial
storage procedures detailed in this chapter.
Set CF–External
1. Press the [PDN] +
+ WDON.
You hear confirmation tone.
2. Enter the [DN] to
which calls are
forwarded.
3. Press WDON.
& ) ( . 7
48
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Call Park Orbits (Release 3 or Later)
Cancel CF–External
1. Press the [PDN] +
+ WDON.
You hear confirmation tone.
2. Enter the [DN] to
which calls are
forwarded.
3. Press WDON.
Call Forward–Fixed
This feature is not supported by the DKT2104-CT. It must be assigned to your DKT.
Call Park Orbits (Release 3 or Later)
The Call Park Orbit feature holds a call temporarily in an orbit for anyone to retrieve.
You can retrieve from the same or a different station. There are 20 General Park Orbits
for the system and 1 Personal Park Orbit for each station. Once you have parked a call
in an orbit, you can:
♦
Hang up and retrieve the parked call at a later time.
♦
Originate another call.
♦
Access a voice paging device to announce the parked call for pickup from another
station.
If you park a call and your station is idle while the system Call Park recall timer
expires, the parked call automatically recalls to your station. If your station is busy, the
parked call camps onto your station.
1. Press &1)751 +
.
The Line or [DN] LED flashes at the
consultation-hold rate until you enter the orbit
number.
2. Enter a General Orbit
number (~)
After dialing the orbit number, you hear a short dial
tone and the call is parked. The Line LED flashes at
the Hold rate, or the [DN] LED goes out.
Strata DKT2104-CT Cordless Digital Telephone 5/00
49
Features
Call Park Orbits (Release 3 or Later)
...or valid [PDN].
3. Press WDON.
Retrieving Parked Calls
1. Press the parkedline
The Line LED flashes at an on-hold rate (the [DN]
LED is off).
...or [DN]
...or [DN] + .
2. Enter the orbit
number or the [PDN]
where the call is
parked.
The orbit number is usually provided in the paging
announcement. The Line or [DN] LED lights steady
when the call is picked up.
Call Park and Page
1. Press &1)751 +
.
The Line or [DN] LED flashes at the
consultation-hold rate.
2. Enter a General Orbit
number (~)
or a valid [DN].
The Line LED flashes at an on-hold rate (the [DN]
LED is off). You hear a short dial tone for your paging
access.
3. Enter the Paging
access code______.
See “Access Codes” on Page 83.
4. Make your
announcement and
remember to include
the orbit number.
5. Press WDON.
50
The paging device is released when you hang up.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Call Pickup
Call Pickup
You can pick up a call that is ringing another station, a call placed on hold at another
station, and other types of calls.
Directed Call Pickup
Directed Call Pickup provides you with several ways to pick up ringing calls or held
calls at other stations. You can also pick up a telephone group page and an external
page with Directed Call Pickup.
1. Press a [DN] + .
2. Dial one of the
pickup codes.
See “Access Codes” on Page 83.
CO Line Pickup
➤ Press a [DN] + .
Group Pickup
Stations are assigned to pick up groups. As many as 20 groups can be created to pick
up internal or external calls that are ringing in your group or in other groups. See your
System Administrator for group assignments.
Call Ringing in Your Group
➤ Press a [DN] + .
Call Ringing in Another Group
1. Press a [DN].
You hear dial tone.
2. Enter + access
code (~).
You are connected to the call. If the called station
belongs to more than one group, any of the Group
Pickup codes associated with those groups picks up
the call.
Strata DKT2104-CT Cordless Digital Telephone 5/00
51
Features
Call Waiting
Call Waiting
Call Waiting places an incoming call in queue and alerts you with a warning tone. The
[DN] or Line LED flashes at the on-hold rate.
1. If you are talking,
press +2/'
...or the flashing
[DN]
The call you are on is placed on hold and you are
connected to the waiting call. The [DN] or Line LED
lights steady.
or /LQH if your
telephone has the
Auto Hold feature
See your System Administrator to find out if you have
Auto Hold.
...or the ringing [DN]
or /LQH
This disconnects the current call and then connects
you to the transferred call. The [DN] or Line LED
remains steady.
...or WDON.
The existing call is disconnected. The camped-on line
rings your telephone and the Line LED flashes at the
incoming call rate.
2. Press a [DN], then
/LQH
...or WDON again.
Direct Station Selection Buttons (Hotline)
This optional feature connects you directly to another station [PDN] by pressing a
Direct Station Selection (DSS)button. If connected to a CO Line, press '66 to put
the outside party on hold. Transfer the call, as you would normally, by voice
announcing, camping on, hanging up, by pressing 5HOHDVH DQG $QV.
If the station’s [PDN], [SDN], [PhDN], or CO Line DSS LED is lit, it could be busy or
in DND mode. If a station is idle but other stations are using all of its [PDNs], the DSS
button also is lit.
52
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Do Not Disturb
Do Not Disturb
If your station is in Do Not Disturb (DND) mode, internal and external calls do not
ring, calls cannot be transferred to it, and Off-hook Call Announce (OCA) calls are
denied. You can continue to make calls while in the DND mode.
➤ Press 'R1RW
'LVWXUE.
The LED lights steady in DND mode.
Notes
●
●
●
Pressing 'R1RW'LVWXUE while a call is
ringing at your station silences the ringing.
Calls forward from your station if it is set for
CF–Busy or CF–Busy/No Answer while in the
DND mode.
Some stations can be programmed to override
your DND mode.
...or 'R1RW
'LVWXUE again to
toggle off.
Door Unlock
➤ Press one of 8QORFN
'RRUa.
The door unlocks for three or six seconds after you
press the button, depending on system
programming. The Unlock Door LED turns on for
the amount of time the door is unlocked.
Strata DKT2104-CT Cordless Digital Telephone 5/00
53
Features
Door Telephone
Door Telephone
Door telephones are used by digital and electronic telephones to monitor the area
surrounding the door telephone. They are also used to call internal stations and can be
picked up by internal stations, other than yours.
Answering Calls at Your Station
1. If the door telephone
is ringing and
assigned to your
[DN], press WDON.
You are connected to the door telephone and your
[DN] LED lights steady.
2. Input the door
telephone [DN] if not
connected yet.
3. Hang up when the
call is completed.
Answering Calls at Other Stations
➤ Press a [DN] +
.
You hear a distinctive ringing tone. Your telephone
rings five times or only once, depending on system
programming.
Monitoring Door Telephones
1. Press a [DN].
You hear dial tone and the LED lights steady.
2. Enter the door
location [DN].
3. Press WDON when the
call is completed or
when you are
finished monitoring.
54
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Calls on Hold
Calls on Hold
Calls on hold can be released automatically if the held party hangs up and the network
provides a hold-release signal.
Important!
The DKT2104-CT does not support Exclusive Hold.
Placing Line Appearances or [DN] Calls on Hold
➤ Press +2/'.
The Line or [DN] LED flashes green at the on-hold
rate.
You hear recall tone when your station is idle (or two
times only when busy) if you do not retrieve the held
call before “Hold the recall” time set in system
programming expires.
Placing Handsfree Answerback Calls on Hold
1. Press WDONor the
flashing [DN] to
answer the call.
You are connected to the incoming call.
2. Press +2/'.
The Line or [DN] LED flashes green at the on-hold
rate.
You hear recall tone when your station is idle (or two
times only when busy) if you do not retrieve the held
call before “Hold the recall” time set in system
programming expires.
Strata DKT2104-CT Cordless Digital Telephone 5/00
55
Features
Calls on Hold
Retrieving Held Calls
➤ Press /LQH or the
The Line or [DN] LED flashes at the on-hold rate.
[DN] that is on hold.
+ 2 / '
1 2 talk
Using Automatic Hold
Automatic Hold enables you to place a call on hold by pressing another /LQH or [DN].
You do not have to press +2/'. You can also switch between a new and the original
call without having to press +2/'. Automatic Hold is assigned on a station-bystation basis in system programming.
➤ Press another /LQH
or [DN] to receive or
originate a new call,
while on one call.
The original Line or [DN] LED flashes at the on-hold
rate and the original call is placed on hold.
The LED of the new call lights steady and the new line
is accessed.
Switching Between Calls
➤ Press /LQH or [DN]
of the held call.
56
The Line or [DN] LED just placed on hold flashes at
the on-hold rate, and the LED of the Line just
accessed lights steady.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
ISDN Outgoing Calling
ISDN Outgoing Calling
This feature enables calling over Integrated Services Digital Network (ISDN) trunks,
provided that you are connected to a Strata DK424i, or DK424 system with Release
4.0 software (or higher), and that you subscribe to ISDN lines. ISDN trunks offer
faster call connection setup and more connection circuits.
An ISDN call is initiated automatically with a timer or with a start sequence. The
method depends on your system’s programming. See your System Administrator to
determine the method.
1. Access an outside CO
line
2. Dial the number.
3. Press 6WDUW.
The dialed digits are not sent until you press this
button or until the timer expires.
Subaddress
Subaddress digits can be required for dialing another department or sending a call to a
printer.
1. Access an outside CO
line.
2. Enter the number.
3. Press 6XE.
6XE informs the system that the digits following are
the subaddress.
4. Enter the subaddress.
5. Press 6WDUW.
The dialed digits are not sent until you press this
button or until the timer expires.
Strata DKT2104-CT Cordless Digital Telephone 5/00
57
Features
LCD Name/Number Display
LCD Name/Number Display
You can display your title, name, telephone number, and location on your handset
LCD while the handset is idle, during direct, forwarded, and hunted calls. When you
call another station or when another station calls you, this information also displays on
the calling station’s LCD.
Note
On override, OCA calls, or if your handset has Message and Call Forward
settings, your title does not display.
1. Press WDON + .
Current information displays.
2. Press WDON.
7 2 6 + , % $
( ; 7 Clear the Displayed Name/Number
1. Press WDON + .
You hear a confirmation tone, then a busy tone.
2. Press WDON.
3. Press a [DN] +
.
58
The name re-displays after it is cleared.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Messaging
Messaging
You can set up a message to appear on a calling station’s LCD, using this feature.
Create LCD Messages
1. Press a [PDN] +
.
2. Enter a message
number.
Personal messages are 10~19 and system messages
are 60~99.
3. Press WDON.
The LCD Msg Select LED lights continuously, and
the selected message is set.
Cancel LCD Messages
➤ Press a [PDN] +
...or press WDON.
The LED lights.
The LED goes out.
Message Waiting
If you call a busy [DN] or there is no answer, you can leave a Message Waiting (MW)
indication by pressing 06*. The Msg LED at the called station flashes. The user can
call you back by pushing the 0VJ or MW button with the flashing LED.
Each MW button can accept up to four messages at each [DN] or [PhDN] at one time.
One for each [DN] is reserved for the message center set in system programming.
Strata DKT2104-CT Cordless Digital Telephone 5/00
59
Features
Message Waiting
Answer Messages Waiting
1. Press 06*.
Your telephone rings the station or voice mail device
that set the indication. If there is no answer, the LCD
continues to display MSG.
2. Press WDON after
receiving the
message to terminate
the call.
Voice mail devices cancel the indication after a short
delay.
3. Repeat Steps 1 and 2
to retrieve additional
messages.
The MSG LCD displays if you have more messages.
The called party must answer by going off-hook or by pressing 6SNU to cancel the
indication automatically.
Cancel Messages Waiting
➤ Press 06*
...or WDON + .
60
The MSGLCD turns off when the called party
answers.
The MSG LCD turns off and the message is canceled
without calling the telephone or VM device that left a
message.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Message Waiting
Set a [DN]/[PhDN] Message Waiting Light
1. Press a [DN] and dial
a [PDN] or [PhDN].
You hear ringback or busy tone.
2. Press 06*
The Msg LED associated with the dialed number
flashes. The MSG LED lights steady on your handset.
♦
If you dialed a [PDN], the Msg LED flashes.
♦
If you dialed a [PhDN] and that station has aMsg
button specifically associated with the [PhDN],
then the [PhDN/MW] LED flashes. If the called
station does not have a [PhDN/MW] button, then
dial the [PDN] to leave a message.
...or .
3. Press WDON.
The Msg LED continues to flash at the called
telephone, until the called party retrieves the message
by pressing the flashing (fixed) 0VJ or the [PhDN/
MW]. After setting an MW indication on another
telephone, the Msg LED turns off at your station after
you press WDON.
Cancel a Called Station Message Waiting Light
1. Call the station on
which you left the
indication.
2. Press 06* twice
MW light turns off.
...or twice.
Strata DKT2104-CT Cordless Digital Telephone 5/00
61
Features
Message Waiting
[PhDN/MW] Message Waiting
To use this feature, your telephone must be programmed for both [PhDNs] and MW.
Your telephone has one built-in 06* that works with your [PDN].
1. Press the [PhDN/
MW] indicated by the
flashing red LED
Your telephone rings the station or voice mail device
that left the message. The LED on your telephone
continues to flash.
...or WDON. If there is
no answer, hang up
and try at a later
time.
2. Press WDON after
receiving the
message.
If you have more than one MW indication from
different sources, the red LED continues to flash, after
you answer the first message.
3. Repeat Steps 1 and 2
to answer the next
messages.
Cancel the Message Waiting Light
62
1. Press the [PhDN]
associated with the
flashing.
You hear a steady dial tone and the[PhDN] LED
lights steady.
2. Enter .
The dial tone stops.
3. Press WDON.
The flashing MSG LCD stops and the message is
canceled.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Off-hook Call Announce (OCA)
Off-hook Call Announce (OCA)
This feature enables you to call and speak through either the handset or the speaker of
an off-hook, busy digital telephone. There are two kinds of OCA:
♦
Handset Off-hook Call Announce (HS-OCA) – enables an announcement to be
made through the handset. No special hardware is required.
♦
Speaker Off-hook Call Announce (SP-OCA)
Activating Off-hook Announce (OCA)
If your system programming is set for automatic OCA, you are connected as an OCA
call immediately; otherwise, when you hear busy tone, you must press .
If your system is set for Tone Signaling, you hear ringback tone and must press to
OCA. If you hear busy tone after pressing , press to activate OCA. If you hear busy
tone, press (you hear ringback tone, then press to OCA).
Handset Calling Using Voice First Signaling
1. Press WDON.
You hear a single tone and are be able to talk to the
station if your station is programmed for automatic
HS-OCA operation.
2. Call the desired
station.
3. Speak to the called
party if you hear
silence
Note
Your station must be programmed to override
DND to OCA a DND station.
...or press if you
hear busy tone.
Strata DKT2104-CT Cordless Digital Telephone 5/00
63
Features
Off-hook Call Announce (OCA)
4. Press to speak to
the called station if
your station is not
programmed for
automatic HS-OCA
operation and if you
hear DND busy tone.
Handset Calling Using Tone Signaling
1. Press WDON and call
the desired station.
2. Press or to
speak to the called
station.
If you receive busy tone after pressing , the called
station is either busy on a speakerphone call or does
not have the OCA option set in system programming.
Either condition blocks OCA.
3. Press if you receive
busy tone. Then press
to OCA
You hear ring tone.
...or if you receive
ring tone, press to
OCA (you could hear
busy tone), then press
to OCA.
64
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Off-hook Call Announce (OCA)
Speaker OCA Using Voice First Signaling
Note
The called telephone must be equipped with optional hardware.
1. Press WDON and call
the desired station.
You hear a single tone and can to talk to the station if
your station is programmed for automatic SP-OCA
operation.
2. Speak to the called
party
...or press (if a busy
tone is heard or your
station is not
programmed for
automatic SP-OCA
operation, you must
press to speak to
the called station).
Speaker OCA Using Tone Signaling
1. Press WDON and call
the desired station.
2. If you receive busy or
ring tone, press .
If you receive busy tone after pressing , the called
telephone is either busy on a speakerphone call or
does not have the OCA option set in system
programming.
3. Speak to the called
station.
Strata DKT2104-CT Cordless Digital Telephone 5/00
65
Features
Override Calls
Override Calls
Busy Override enables you to send a muted ring tone to a busy station to indicate that
a call is waiting and DND Override lets you send a tone to an idle or busy station in
the DND mode to indicate that a call is coming in. You can enter an established
conversation with Executive Override.
Busy Override
➤ Press after reaching
a busy station
A tone is heard at the busy station, indicating that a
call is waiting.
For Off-hook Call Announce activation, see “Offhook Call Announce (OCA)” on Page 63.
...or .
If your station has Automatic OCA and the called
station can receive OCA, you do not receive a busy
tone. You can talk to the called party after dialing the
station number.
DND Override
➤ Press after reaching
a DND station.
A tone signal is heard at the DND station indicating
that a call is coming in.
Your station must be enabled in system programming to send a DND Override signal.
Also, a telephone can be enabled in system programming to block DND Override
from all other telephones.
Note
Privacy Override is blocked by DND. However, OCA is possible to DND
stations from stations that are allowed DND override.
Executive Override
➤ After reaching a busy
station, press . Enter
An optional tone signal may be heard by the called
parties prior to your entering the conversation.
the conversation.
66
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Page Announcements
Page Announcements
Station users can make page announcements to telephones and external speakers.
1. Press a [DN], and
enter a paging access
code.
See “Access Codes” on Page 83.
2. Use a a normal voice
level to make your
announcement, then
repeat it.
Each of the page access codes (including the [PDN]
button) can be stored on an 6' button.
3. Press WDON.
Privacy On-Line
This option blocks a Privacy Override station from entering your conversation by
pressing a common /LQH. Your station must be assigned with 3ULYDF\2Q/LQH in
system programming. The feature does not block Busy Override or Executive
Override. Refer to Busy and Executive Override that are described earlier in this
guide.
➤ Press to make all of
your lines private.
The LED lights steady and station users cannot enter
line calls on your station by using Privacy Override.
Privacy Override
This optional feature enables you to enter a conversation on a private common /LQH.
Up to two stations can enter an existing line-to-station call (up to three stations can be
connected to a line). Your station must be assigned with Privacy Override in system
programming or the station that is already connected to the line must be in the Privacy
Release mode.
Strata DKT2104-CT Cordless Digital Telephone 5/00
67
Features
Privacy Override
Important!
Privacy Override only operates on common lines; it does not operate
on common [DNs] that are always private. See “Conference Calls” that
enables up to four parties to talk on one [DN].
➤ Press a busy /LQH.
The LED turns off and station users can enter line
calls on your station by using Privacy Override.
You are connected to the line and can participate in the
conversation.
Connected parties can hear an optional tone before you enter the conversation.
Note
68
Station users with 3ULYDF\5HOHDVH can enable stations to enter their
conversations on common lines, even if the station entering the conversation
is not programmed for Privacy Override.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Privacy Release
Privacy Release
If you press the optional 3ULYDF\5HOHDVH, any other station user can enter your call
on a private commonline by pressing /LQH on their telephone. Your station must be
assigned Privacy Release in system programming to activate this feature. Up to two
stations can enter an existing external call (up to three stations can be connected to a
line).
Note
Privacy Release only applies to calls on common lines; calls on common
(multi-appearing) [DNs] are always private and cannot be accessed by more
than one telephone, even if other telephones share a common [DN].
➤ Press 3ULYDF\
5HOHDVHwhile on a
line call.
The Privacy Release LED lights steady and the line
flashes at all appearances. Station users should be able
to enter your calls by pressing a common /LQHbutton.
Only one station can enter each time 3ULYDF\
5HOHDVH is pressed.
You must be on a line call to activate this feature. The
Privacy Release LED turns off when another station
has entered your external call.
➤ To deactivate Privacy Release
➤ Press 3ULYDF\
5HOHDVH again.
The Privacy Release LED turns off and station users
without Privacy Override cannot enter your calls by
pressing a common line. If you do not deactivate
Privacy Release while on the call, it turns off when
you hang up. Private lines deny station users access to
busy common lines.
Strata DKT2104-CT Cordless Digital Telephone 5/00
69
Features
Release and Answer
Release and Answer
This feature enables you to automatically disconnect or transfer an active call and
answer a new call with the push of a button, instead of with the handset.
Note
Your telephone must be programmed with 5HOHDVHDQG$QV.
➤ Press the 5HOHDVH
DQG$QV
...or &1)751 and
dial a “transfer-to”
destination. Then,
press 5HOHDVHDQG
The Line or [DN] LED flashes to indicate a new
incoming call while you are connected to the existing
call. You hear a muted, Busy Override or Camp-onbusy tone. The original call is released and you can
answer the new call.
This transfers the original call and answers the new
call.
$QV
...or '66 of a
“transfer-to”
destination, then
press 5HOHDVHDQG
$QV.
70
This transfers the original call and answers the new
call.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Speed Dial
Speed Dial
SD enables you to call a telephone number with an access code or feature button.
Strata DK provides these types:
♦
Station SD numbers are assigned by individual station users to their own station
and can only be dialed at their station.
♦
System SD numbers can only be assigned from attendant consoles or station 200
(typically the System Administrator’s station), but they can be used by other
stations.
Your station times out to the idle mode if the following storage procedures are not
completed within one or three minutes. The time is set in system programming.
Storing Station Speed Dial Numbers
You can store personal telephone numbers on Station SD buttons or in an access code
sequence.
Notes
●
●
SD number storage requires 5HGLDO and 6SHHG'LDO to be programmed as
flexible buttons on the handset.
Redial functions only work if assigned to one of the four function buttons on the
cordless or 6SHHG'LDO is deleted from all buttons (use ).
1. Press 5HGLDO.
2. Press 6' and store
the telephone number
to that button.
...or 6SHHG'LDO
and enter the code
that you want to store
the telephone number
on.
6's are assigned in system programming.
Station SD access codes are 10~49.
Strata DKT2104-CT Cordless Digital Telephone 5/00
71
Features
Speed Dial
3. Enter the telephone
number (up to 20
digits).
4. Store a [DN] and a
CO Line access code
before the telephone
number.
See “Access Codes” on Page 83.
5. Press 5HGLDO.
The number is stored.
6. Repeat Steps 1~5 to
replace stored
telephone numbers
with new ones
...or clear entries by
repeating Steps 1~6,
skipping Step 4.
Stored Station or System Speed Dial Calling
You can call stored SD numbers by pressing a button or by entering a SD code. To
store SD numbers, see the previous instructions. 6SHHG'LDOand 6's are assigned
to stations in system programming.
➤ To call using SD
72
1. Access a line.
See “Access Codes” on Page 83 for information on
CO Line buttons and access codes.
2. Press 6'.
You are connected.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Timed Reminders
➤ To call using SD access codes
1. Access a line.
See “Access Codes” on Page 83 for information on
CO Line access codes.
2. Press 6SHHG'LDO
Note
SD cannot appear on any button position if the
port that the cordless is connected to uses as
an access code.
...or if your
telephone does not
have 6SHHG'LDO.
3. Enter the SD code.
Station SD codes are~; System SD codes are
~or ~ (see Appendix on Page 83 for
additional SD codes). The system automatically dials
the number assigned to the code.
Timed Reminders
You can set five separate reminders at your station. Your telephone sends a distinct
beep at the exact minute and hour you set for any of these reminders, one time or
daily.
Note
This feature requires 5HGLDO or a flexible button.
1. Press a [DN] +
~.
Strata DKT2104-CT Cordless Digital Telephone 5/00
73
Features
Timed Reminders
2. Enter the desired time
by entering:
♦
Two digits for the
hour (HH)
♦
Two digits for the
minute (MM).
Example for 8:03
PM, enter 20 and then
03.
3. Press ...or .
4. Enter the LCD
message number,
station number
(~), and system
code (~)
Desktop displays:
% $ & .
$ 7
0 ( ( 7 , 1 *
3 0 & $ / /
) 2 5
3 0
3 0
& $ / /
Cordless displays:
% $ & .
$ 7
This is an everyday reminder.
This is an only one-time reminder.
The first 16 characters only display when the timed
reminder calls back.
...or .
5. Press 5HGLDO.
The time is recorded in memory and a burst of dial
tone is received to confirm successful entry.
Example:
+ + 0 0 Sets a message for 11:03 AM delivery; sends Message
#62 once.
74
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Toll Restriction Override
➤ To cancel a Timed Reminder
1. Press a [DN], enter
~
depending on which
reminder you want to
cancel.
Dial to cancel the reminder set for or dial
to cancel the reminder set for , etc.
2. Press 5HGLDO.
The reminder is cancelled.
Note
You can only cancel one reminder at a time.
Toll Restriction Override
Stations can be individually restricted from making toll calls by specific area and
office codes, for long distance information, or international calls and/or operatorassisted calls. You can override Toll Restriction at selected stations or change a
station’s Toll Restriction class.
1. Press /LQH or [DN].
You hear dial tone, and the Line LED flashes steady.
See “Access Codes” on Page 83 for Line Access
Codes or ask your System Administrator for the
proper code to be used for this type of call.
2. Press &1)751+
.
You no longer hear dial tone.
3. Enter the four-digit
Toll Restriction
Override Code.
You hear dial tone. For security reasons, the override
codes are only available on a selected basis. See your
System Administrator.
4. Input a telephone
number.
The station resumes its normal class at the conclusion
of the call.
Strata DKT2104-CT Cordless Digital Telephone 5/00
75
Features
Two (Tandem) Line Connection
Two (Tandem) Line Connection
This feature enables you to connect two lines using a [DN] or /LQH, then drop out of
the conversation.
76
1. Press &1)751
while talking to an
external party.
You hear dial tone, the [DN] LED flashes at the
conference rate.
2. Dial a line access
code and then the
external telephone
number of the other
party.
See “Access Codes” on Page 83. Ask your System
Administrator for the proper code to be used for this
type of call.
3. Press &1)751
after the party
answers.
The [DN] LED lights steady and all parties are
conferenced.
4. If you get a busy or
no answer, press
[DN] + &1)751.
You are returned to the original call. You hear dial
tone and the [DN] LED flashes at the exclusive-hold
rate.
5. Press &1)751 and
hang-up.
The [DN] LED continues to flash at the
exclusive-hold rate and the two lines are connected.
The LED turns off when the external parties hang up.
6. Press WDON.
If the public telephone company provides auto
disconnect, the connection may release automatically
when the parties hang up. If not, the lines must be
supervised to be disconnected.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Features
Two (Tandem) Line Connection
Note
Both /LQHV or 3RROHG/LQH*USV must appear on your telephone.
1. Press &1)751.
You hear dial tone, and the Line LED flashes at the
conference rate. The new Line LED lights steady.
2. Press another /LQH
and input a telephone
number.
The Line LEDs light steady and all parties are
conferenced.
3. Press &1)751
after the party
answers.
...or if you get a busy/
no answer, press
/LQH.
You are returned to the original call.
4. Press &1)751.
You hear dial tone. The Line LEDs flashes at the
exclusive hold rate and the LED lights steady. Both
Line LEDs continue to flash at the exclusive hold rate
and the two lines are connected. The LED turns off.
5. Press WDON.
If the public telephone company provides auto
disconnect, the connection may release automatically
when the parties hang up. If not, the lines must be
supervised to be disconnected.
➤ To supervise a tandem call and release it
1. Press [DN] or /LQH.
You are connected to both lines and both Line LEDs
light steady.
2. Press WDON if the
parties have hung up
Both Line LEDs turn off and the connection is
released.
...or &1)751 and
hang-up if the parties
are still talking.
Strata DKT2104-CT Cordless Digital Telephone 5/00
77
Features
Two (Tandem) Line Connection
78
Strata DKT2104-CT Cordless Digital Telephone 5/00
Appendix
This appendix covers these topics:
♦
Troubleshooting
♦
Range and performance
♦
Simultaneous conversation channels
♦
Radio interference
♦
Specifications
♦
Access codes
Troubleshooting
If your cordless telephone is not performing to your expectations, try the suggestions
in Table 3. If you are still unable to resolve the problem, contact your telephone
system administrator.
Important!
Do not attempt to service this unit yourself. All service must be done by
qualified service personnel.
Strata DKT2104-CT Cordless Digital Telephone 5/00
79
Appendix
Troubleshooting
Table 3
Troubleshooting Suggestions
Condition
Suggestion
Make sure the AC adapter is plugged into the Charger Unit
and wall outlet. If the AC adapter is plugged into a wall outlet
with a switch, make sure the switch is turned on.
CHARGE LED does not light when
handset is placed on Base Unit.
Make sure the handset is properly seated in the Charger
Unit.
Make sure the Sealed Lead-acid battery is properly seated in
the handset.
Make sure that the charging contacts on the handset and
Charger Unit are clean.
Conversation is interrupted frequently.
Make sure that the Base Unit antenna is fully vertical.
Move closer to the Base Unit.
Echo during conversation.
Depending on the environment from which you are calling,
such as a noisy area, a caller using a DKT may experience
echo if the volume control of the handset is set at 10 or
higher. You can lower the volume using ▼ or contact your
authorized dealer for handset software upgrade.
No dial tone.
Move closer to the Base Unit.
Check all telephone cables and lines for good connections.
Cannot configure the handset.
Make sure the AC adapter is plugged into the Base Unit and
wall outlet.
The Sealed Lead-acid battery could be weak. Charge the
battery for 8-10 hours.
Handset does not ring.
Check the ringer - it could be turned off.
Make sure the Base Unit antenna is fully vertical.
Move closer to the Base Unit.
80
Tone noise.
Move the handset to the right of the DKT.
Other.
Contact your System Administrator.
Strata DKT2104-CT Cordless Digital Telephone 5/00
Appendix
Range and Performance
Range and Performance
The cordless digital telephone operates up to 1.1 miles from its base in a completely
unrestricted test environment. Typically, ranges of 300 to 400 feet are possible,
depending on the building structure in which the it’s used. For optimum range and
performance from your handset, try the following:
♦
Place the Base Units at least three to six feet away from the DKT; three feet from
metal structures; and six feet from computers, fax machines or other electronic
equipment.
♦
Use an AC outlet not associated with computer or electromagnetic equipment.
♦
Wherever possible, put the Base Unit in the middle of the coverage area.
♦
Mount the Base Unit high in the room for maximum range.
♦
Put 3 or less handsets 12 feet apart.
♦
Put 4 to 10 cordless telephones 20 feet apart.
Simultaneous Conversation Channels
The cordless handset has 30 operating channels available. A common misconception
is that this limits a customer to 30 handsets. This is not the case. Each handset can
operate on any of the 30 channels because each one selects an available channel
within its range. In a given range, 30 simultaneous calls can be made.
Another factor is the distribution of the telephones in a facility. If your handsets are
disbursed throughout a facility, there should not be contention for all channels. If there
are more than 30 in one area and 30 users are using their handsets, the 31st user would
not be able to get dial tone.
Strata DKT2104-CT Cordless Digital Telephone 5/00
81
Appendix
Radio Interference
Radio Interference
Radio interference occasionally interrupts conversations, which does not mean that
your unit is defective. Move to a different location while you are talking. If the
interference continues, move the Base Unit. If there is still interference, contact your
System Administrator.
Specifications
For frequencies, power requirements, weight and size specifications, see Table 4.
Table 4
Specifications
General
Frequency Control
Frequency Synthesizer
Modulation
FM
Operating Temperature
-10° to 50° C
Base Unit
Receive/Transmit Frequency
905~925 MHz (30 channels)
Power Requirements
10VDC from supplied AC adapter
Size
Width
Depth
Height
Weight
Approximately 1 lb., 5 oz.
5.0 inches
7.5 inches
3.7 inches
Handset
82
Receive/Transmit Frequency
905~925 MHz (30 channels)
Power Requirements
9VDC from supplied AC adapter
Rechargeable Sealed Lead Acid battery (2)
Size
Width
Depth
Height
Weight
Approximately 10.5 oz. with battery
Battery
Capacity
500 mAh, 4V
Talk Mode
5 hours (typical)
Standby Mode 40 hours (typical)
2.125 inches
.875 inches
6.5 inches with antenna
Strata DKT2104-CT Cordless Digital Telephone 5/00
Appendix
Access Codes
Access Codes
This section contains access codes for features, outside CO lines, Paging Group and
Paging Zone Codes, and Call Pickup Codes. It also contains programming instructions
for SD buttons. See “Speed Dial Access Codes” on Page 88.
Important!
Table 5
The “;;;” and “<<” entries can change. Please see the Digital
Telephone User Guide for information.
Access and Speed Dialing Codes
Feature
Strata DK14, DK16e, DK40,
DK40i, DK280, DK424, DK424i
Strata DK8 & DK16,
Strata DK24, DK56, and DK961
Account Code
&1)751 + + ;;;;;
&1)751 + + ;;;;;
ABR – Cancel
WDON + + WDON
WDON + + WDON
ABR – Set
&1)751 + + WDON
&1)751 + + WDON
ACB – Cancel
WDON + WDON + CF – All Calls
WDON + + ;;; + WDON
WDON + + ;;; + WDON
CF – Busy
WDON + + ;;; + WDON
WDON + + ;;; + WDON
CF – Busy/No
Answer1
WDON + + ;;; + 6' + << +
WDON
WDON + + ;;; + 6SHHG 'LDO
+ << + WDON
CF – External
WDON + + 1R + WDON
—
CF – No Answer1
WDON + + ;;; + 6' + << +
WDON
WDON + + ;;; + 6' + << +
WDON
Call Park
&1)751 + + /LQH + WDON
&1)751 + + ;;; + WDON 2
&1)751 + + /LQH + WDON
Call Park and Page
&1)751 + + ;;; + 3DJH1
—
Call Park Retrieve
WDON + WDON + + WDON1
WDON + Call Pickup - External
Page
WDON + WDON + Strata DKT2104-CT Cordless Digital Telephone 5/00
83
Appendix
Access Codes
Table 5
Access and Speed Dialing Codes (continued)
Feature
84
Strata DK14, DK16e, DK40,
DK40i, DK280, DK424, DK424i
Strata DK8 & DK16,
Strata DK24, DK56, and DK961
Call Pickup - Held
Line
WDON + (~)
WDON + (~)
Call Pickup - Int Pg,
Door Phone
WDON + WDON + Call Pickup - Other
Groups
WDON + (~)
—
Call Pickup - Own
Group
WDON + —
Call Pickup - Ringing
Line
WDON + WDON + Call Pickup - Station
WDON + ;;;
WDON + ;;;
Door Phones
WDON + (~)
WDON + (~)
Emergency Page
WDON + —
Hook Flash
&1)751 + &1)751 + LCD Message
Cancel
WDON + + WDON
WDON + + WDON
LCD Message Set
WDON + + ;; + WDON
WDON + + ;; + WDON
MW Cancel
WDON + + WDON
—
Page Access - All
Page
WDON + WDON + Page Access External Zones
WDON + (~)
WDON + (~)
Page Access Internal All
WDON + WDON + Page Access Internal Pg Grps
WDON + (~)
WDON + (~)
Strata DKT2104-CT Cordless Digital Telephone 5/00
Appendix
Access Codes
Table 5
Access and Speed Dialing Codes (continued)
Strata DK14, DK16e, DK40,
DK40i, DK280, DK424, DK424i
Feature
Strata DK8 & DK16,
Strata DK24, DK56, and DK961
SD - Station
WDON + (6' or ) + (~)
WDON + (6' or ) + (~)
SD - System
WDON + (6' or ) + (~) or
(~)
WDON + (6' or ) + (~)
Timed Reminder Cancel
WDON + (~) + WDON
WDON + (~) + WDON
Timed Reminders
WDON + (~) + ++00; +
WDON
WDON + (~) + ++00; +
WDON
Toll Restriction
Override
&1)751 + + ;;;; + 1R
&1)751 + + ;;;; + 1R
Trunk Access - LCR/
General
WDON + + 1R
WDON + + 1R
Trunk Access - Line
Groups
WDON + (~) + 1R
WDON + (~) + 1R
Trunk Access - Trunk
Access
WDON + (~) + 1R
WDON + (~) + 1R
Voice Mail ID
WDON + + + ;;; + WDON
WDON + + + ;;; + WDON
Voice Mail Retrieval
WDON + + + ;;; + WDON
WDON + + + ;;; + WDON
1.
Except Release 3.
2.
Strata DK24/56/96, Release 3, does not support the cordless handset.
Notes
●
●
CF–No Answer, CF–Busy, and System SD can only be activated when SD is
assigned to a button or deleted from all buttons (use ).
Redial must be assigned to a button.
Strata DKT2104-CT Cordless Digital Telephone 5/00
85
Appendix
Access Codes
CO Line Access Codes
CO lines are used when you dial an outside number. If your telephone does not have
&2 or /LQH, you can enter a code, listed in Table 6, to access an outside line.
You can also store the code on 6' for one-touch access. Enter before the CO
access code (e.g., to store code , enter ). See your System
Administrator for the code that applies to your telephone.
Note
In some systems is used as a general group code or to access LCR. You are
required to dial in order to access the outside line. In a system programmed
with LCR, you may not hear internal dial tone, depending on system
programming.
➤ Press [PDN] + CO Line access code.
Table 6
CO Line Access Codes
System
CO Line Access Codes
DK14
or 1a or 2a
DK16e
or a or a
DK40, DK40i
or a or a
DK424 (RCTUA)
or ~ or a
DK424 (RCTUBA/BB) and
DK424i (B1CU)
or ~ or a
DK424 (RCTUC/D) and
DK424i (B2CAU/B2CBU)
(B3CAU/B3CBU)
or a or a
DK424 (RCTUE/F) and
DK424i (B5CAU/B5CBU)
ora or a
1.
2.
Accesses line groups 1~16.
Accesses individual lines 1~200.
Feature Access Codes
Refer to the list of codes on Page 86.
86
Strata DKT2104-CT Cordless Digital Telephone 5/00
Appendix
Access Codes
Paging Group Codes
Tables 7~8 have the Paging Group codes.
➤ Press [PDN] + Access Code
Table 7
Paging Groups
Paging Group
Access Code
Paging Group
Access Code
Station Group A
Station Group E
Station Group B
Station Group F
Station Group C
Station Group G
Station Group D
Station Group H
Table 8
External Paging Zones
External Paging Zone
Access Code
External Paging Zone
Access Code
DK14, DK40, DK40i, DK424, DK424i (all processors)
Paging
All Call Page Zone
Paging
All Call, External Page
Zone
DK40, DK40i, DK424 (RCTUA, RCTUBA/BB, RCTUC/D) and
DK424i (B1CU, B2CAU/B2CBU, B3CAU/B3CBU)
Zone A
Zone C
Zone B
Zone D
DK424 (RCTUE/F) and DK424i (B5CAU/B5CBU)
Zone A
Zone E
Zone B
Zone F
Zone C
Zone G
Zone D
Zone H
Strata DKT2104-CT Cordless Digital Telephone 5/00
87
Appendix
Access Codes
Speed Dial Access Codes
The number of available station and System SD numbers depends on the size of the
telephone system. Check with your System Administrator to find out which codes
apply to your system.
Once you store a telephone number on any of the codes listed below, you can dial the
number by entering the code, such as or 6' + .
Table 9
SD Access Codes
Telephone System Size
Station Codes
System Codes
Small System
(DK14/DK16e/DK16/DK40i/DK40 RCTUA)
a
a
Medium System
(RCTUBA/BB and RCTUC/D, B1CU,
B2CAU/B2CBU and B3CAU/B3CBU)
a
a
Large System
(RCTUE/F and B5CAU/B5CBU)
a
a
Table 10
88
SD Number Linking
System
System Codes that Link to Other Codes
DK14, DK16e, DK40i, RCTUA
a
RCTUBA/BB, RCTUC/D, B1CU,
B2CAU/B2CBU and B3CAU/B3CBU
a
RCTUE/F and B5CAU/B5CBU
a
Strata DKT2104-CT Cordless Digital Telephone 5/00
Index
A
C
access codes
COline, 86
speed dial, 88
account code calls, 40
account codes
verified, 41
voluntary, 41
answering
a transferred call, 51
calls, 33
attendant console, 44
auto preference, 9
automatic
callback, 44
hold, 56
call
attendant console, 44
hold, 55
other groups, 51
override, 66
park and page, 50
park orbits, 49
stored station, 72
system speed dial, 72
within your group, 51
call forward, 44
all calls, 45
busy, 45
busy/no answer, 47
cancel, 47
external, 48
fixed, 49
no answer, 46
call transfer with camp-on, 33
calling station message, 59
CO line
button, 72
queuing with automatic callback, 43
tandem connection, 73
B
base unit controls and functions, 8
battery, 4
charging extra packs, 9
extending life, 9
removing and charging, 17
busy override, 66
Strata DKT2104-CT Cordless Digital Telephone
5/00
89
Index
D~P
CO line access codes, 86
configuration, 21
D
dial
internal calls, 32
direct station selection buttons (hotline), 52
directed call pickup, 51
[DN] buttons, 76
do not disturb, 53
override, 66
door
lock, 53
telephone, 54
E
installation, 9
installing optional headset, 18
ISDN
buttons, 32
L
LCD
low battery indicator, 9
name/number display, 58
M
memory, 29
message waiting, 52
messaging, 59
emergency calls to the attendant console, 31
emergency override of forced account
codes, 40
executive override, 66
N
F
O
features, 9
forced account codes, 40
off-hook call announce
(HS-OCA), 63
(OCA), 63
optional or replacement items, 83
G
name⁄number display, 57
narrow band technology, 2
group pickup, 51
P
H
paging group codes, 87
[PhDN/MW] message waiting, 62
privacy
on-line, 67
release, 69
handset, 25, 29, 63
volume level, 25
90
I
Strata DKT2104-CT Cordless Digital Telephone
5/00
Index
R~V
R
radio interference, 82
range, 81
release and answer, 70
ringer volume level, 28
S
simultaneous conversation channels, 81
speaker off-hook call announce (SPOCA), 65
specifications, 82
speed dial, 71
access codes, 73, 88
storing station numbers, 71
system speed dial calling, 72
SP-OCA
tone first signaling, 65
start (ISDN button), 32, 57
sub (subaddress ISDN button), 57
T
timed reminders, 73
toll restriction override, 75
tone/pulse dialing, 44
tone/voice first signaling, 73
transfer
a call, 33
V
verified account codes, 41
voluntary account codes, 41
Strata DKT2104-CT Cordless Digital Telephone
5/00
91
Index
V~V
92
Strata DKT2104-CT Cordless Digital Telephone
5/00
">