AT&T AT3111-2 User`s manual

AT&T AT3111-2 User`s manual
User’s manual
AT3111-2
DECT 6.0 cordless telephone/
caller ID/call waiting
Congratulations
on purchasing your
new AT&T product.
Before using this AT&T product, please
read the Important safety instructions
on pages 45-47 of this manual.
Please thoroughly read the user’s
manual for all the feature operations
and troubleshooting information necessary to
install and operate your new
AT&T product.
Model #:
AT3111-2
Type: DECT 6.0 cordless telephone
Serial #: (found on the bottom of the telephone base)
Purchase date:
Place of purchase:
The ENERGY STAR program (www.energystar.gov)
recognizes and encourages the use of products that save
energy and help protect our environment. We are proud to
mark this product with the ENERGY STAR label indicating
it meets the latest energy efficiency guidelines.
R
R
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones.
Getting started
You must install and charge
the battery before using the
telephone.
STOP!
See page 5
for easy instructions.
Add new handsets to make your telephone more versatile (see page 35)
Your telephone can accommodate up to five cordless handsets. You
can add three new handsets (model AT3101, purchase separately) at
anytime, but each must be registered with the telephone base before
use.
The handsets provided with your AT3111-2 are automatically registered
as handset 1 and handset 2. Additional handsets will be assigned
numbers in the order they are registered (handset 3, handset 4 and
handset 5). You can register a maximum of 5 handsets.
Handset 1
Handset 2
Handset 3
Handset 4
Handset 5
NOTE: All five handsets can be used simultaneously, however only two can be used on one
type of call at a time. For example, two handsets can be used on an outside call, while the
other two handsets can be used on an intercom call at the same time.
Parts checklist
Your telephone contains the following items. Save your sales receipt and
original packaging in the event warranty service is necessary.
User’s manual
Quick start guide
AT3111-2
DECT 6.0 cordless telephone/
caller ID/call waiting
AT3111-2
DECT 6.0 cordless telephone/
caller ID/call waiting
User’s manual
Quick start guide
Charger for cordless handset
Belt clips for
cordless handsets
Cordless Handsets
Batteries for cordless handsets
Power adapter for
telephone base
Telephone base
Battery compartment covers
Power adapter for
handset charger
Telephone line cord
User’s manual
AT3111-2
DECT 6.0 cordless telephone/
caller ID/call waiting
Table of contents
Getting started
Appendix
Handset layout..........................................2
Telephone base layout..........................3
Telephone base and charger
installation............................................4
Battery installation & charging.........5
Belt clip & optional headset.................... 6
Handset display screen
messages..................................................32
Screen icons & indicator
lights ...................................................34
Adding and replacing handsets...... 35
Replacing a handset.........................36
Troubleshooting..................................37
Important safety instructions........45
FCC Part 68 & ACTA..........................48
FCC Part 15...........................................50
Limited warranty.................................51
Technical specifications...................54
Index........................................................55
Telephone operation
Handset settings......................................7
Handset operation................................ 12
Options while on calls........................ 15
Intercom.................................................... 18
Intercom call transfer......................... 19
Directory
Directory.................................................... 21
New directory entries......................... 22
Directory search.................................... 24
To dial, edit or delete entries............. 25
Caller ID operation
Caller ID operation............................... 27
To review the call log......................... 30
To save or delete the call log........ 31
Getting started
Handset layout
1. Earpiece
2. MENU/SELECT
SKIP (page 9)
3. Headset jack (2.5mm) (page 6)
4. CID (caller ID) (page 27)
HANDSET 1
PLAY (page 9)
/FLASH
5.
6. Dialing keys (0-9, *, #)
7. VOICEMAIL (page 9)
8. REDIAL/PAUSE (page 12)
9. Microphone
10.Handset display
11.VOL / (volume) (page 7)
12.
(directory) (page 21)
17
ERASE (page 9)
13.
(speakerphone) (page 14)
14.OFF/CLEAR
15.# (page 13)
16.INT (intercom) (page 18)
17.MUTE/REMOVE (page 16)
Getting started
Telephone base layout
1. CHARGE light (page 34)
2. IN USE light (page 34)
3. VOICEMAIL light (page 34)
4. FIND HANDSET (page 13)
1
2
3
4
Getting started
Telephone base and charger installation
We recommend that you install the telephone base away from any electronic
equipment and appliances such as personal computers, computer routers,
television sets, microwave ovens, and refrigerators. Avoid excessive heat,
cold, dust or moisture. When a location is selected, install the telephone base
and the charger as shown below. Make sure that the electrical outlet is not
controlled by a wall switch.
Telephone base installation
1. Plug the small end
of the larger power
adapter into the power
jack at the bottom of
the telephone base.
2. Plug one end of the
telephone line cord into
the telephone jack at the
bot­tom of the telephone
base.
MANUFACTURED IN CHINA
COMPLIES WITH 47 CFR PART 68
REGISTRATION NO.: US:EW7W401B80-565600
RINGER EQUIVALENCE: 0.1B
USOC JACK: RJ11C/RJ11W
HAC
FCC ID: EW780-5656-00
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO
THE FOLLOWING TWO CONDITIONS: 1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE; AND 2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. PRIVACY OF COMMUNICATIONS MAY NOT BE ENSURED WHEN USING THIS PHONE.
DC 6V 300mA
CLASS 2 POWER SOURCE ONLY
3. Route cords
through slots.
TELEPHONE
EQUIPMENT
5. Plug the large end
of the larger power
adapter into an power
outlet not controlled by
a wall switch.
Telephone
line cord
4. Plug the other end of
the telephone line cord
into a telephone jack.
Power
adapter
DSL filter
(not included)
Charger installation
1. Plug the small end
of the smaller power
adapter into the jack
on the underside of the
charger, then route the
cord through the slot as
shown.
2. Plug the
large end of the
smaller power
adapter into
an electrical
outlet.
NOTES:
1. Use only the power adapter supplied with this product or equivalent.
2. This power unit is intended to be correctly oriented in a vertical or floor mount position. The
prongs are not designed to hold the plug in place if it is plugged into a ceiling or an underthe-table/cabinet outlet.
3. If you receive high speed internet service through your telephone line (commonly referred
to as DSL), and you are experiencing interference during conversations and/or your caller
ID features aren’t functioning properly, install a DSL filter to the telephone line between the
telephone base and the telephone wall jack. Contact your DSL service provider for a DSL
filter.
Getting started
Battery installation & charging
The battery may have enough charge for short calls. For optimal performance,
we recommend that you charge the handset for 16 hours. You can keep the
battery charged by returning the handset to the telephone base or charger
after each use. When the battery power is fully depleted, a full recharge
takes about 16 hours. When fully charged, the handset battery provides
approximately eight hours of talk time and four days of standby time.
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1.Align the two holes
of the battery plug
with the socket
pins in the handset
battery compartment,
matching the red and
black wires to the
color-coded label.
2.Place the battery in
the compartment
with the wires in
the lower right
corner.
3.Position the battery
compartment cover
and slide it towards
the unit until it clicks
into place.
4.Charge the handset by placing the
handset face up in the telephone base
or in the charger. The CHARGE light will
be on when charging.
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery or replacement battery (model BT8001).
2. See the Troubleshooting section on pages 37-44 for charging issues.
Getting started
Belt clip & optional headset
Install belt clip as shown below if desired:
Removal
Installation
FCC ID: XXxxx-xxxx-xx
Pull and unlock one flap
from the notch first before
detaching the whole belt
clip from handset.
IC:xxxxX-xxxxxxxx
FCC ID: XXxxx-xxxx-xx
IC:xxxxX-xxxxxxxx
FCC ID: XXxxx-xxxx-xx
IC:xxxxX-xxxxxxxx
IC:xxxxX-xxxxxxxx
FCC ID: XXxxx-xxxx-xx
Snap belt clip
into notches
on both sides
of handset.
For hands-free telephone conversations, use any industry standard 2.5mm headset
(purchased separately). For best results, use a AT&T 2.5mm headset.
NOTE: If the sound quality of
the headset is not
satisfactory, try unplugging
it, and firmly plugging it in
again.
Plug the 2.5 mm
headset into the jack
on the side of the
handset (beneath the
small rubber flap).
HANDSET 1
Telephone operation
Handset settings
Ringer volume
The ringer volume can be adjusted either by the
volume control on the right side of the handset,
or in the handset menu.
To change the ringer volume:
1.With the handset idle, press the volume button
VOL or VOL to display the current volume
level on
��������������
the screen.
2.Press VOL ���
or VOL ����������������������
to choose the desired
volume level. When finished, the new volume
level will be saved.
-OR1.Press MENU/SELECT from the idle mode.
<RINGER VOLUME
RINGER TONE
RINGER VOLUME
2.Press CID or
to select >RINGER VOLUME, then
press MENU/SELECT.
3.Press CID or
to adjust the volume. A
sample of each ringer volume will be played
when scrolling through the choices.
4.Press MENU/SELECT to save and you will hear a
confirmation tone.
NOTE:
1. Ringer will be off if the volume is set to zero, and the
will be displayed.
2. The ringer volume level also determines the ringer levels
of intercom calls (pages 18-20) and the paging tone when
initiating the handset locator feature (page 13). If the
handset ringer volume level is set to off, that handset is
silenced for all incoming calls and paging.
Ringer tone
This feature allows you to choose from ten ringer
tones.
To choose a ringer tone:
1.Press MENU/SELECT from the idle mode.
Telephone operation
Handset settings
<RINGER TONE
KEY TONE
RINGER TONE
1
2.Press CID or
to select >RINGER TONE, then
press MENU/SELECT.
3.Press CID or
to choose the desired ringer
tone. A sample of each ringer tone will be
played when scrolling through the choices.
4.Press MENU/SELECT to save and you will hear a
confirmation tone.
NOTE: If the ringer is off, you will not hear the ringer tone samples while scrolling through the options in
RINGER TONE.
Key tone
<KEY TONE
LANGUAGE
KEY TONE
ON
If the key tone is set to off, you will not hear a
beep tone when you press any of the handset
keys.
1.Press MENU/SELECT from the idle mode.
2.Press CID or
to select >KEY TONE, then
press MENU/SELECT.
3.Press CID or
to choose between ON or
OFF.
4.Press MENU/SELECT to save and you will hear a
confirmation tone.
Language
<LANGUAGE
CLR VOICE MAIL
LANGUAGE
ENGLISH
The language menu allows you to select between
ENGLISH, FRANÇAIS or ESPAÑOL to be used in
all menus and screen displays.
To change the language:
1.Press MENU/SELECT from the idle mode.
2.Press CID or
to select >LANGUAGE, then
press MENU/SELECT.
3.Press CID or
to scroll through the
choices.
4.Press MENU/SELECT to save and you will hear a
confirmation tone.
Telephone operation
Handset settings
Programming voicemail navigation keys
NOTE: Once the
VOICEMAIL button is
pressed, CID ,
and MENU/SELECT
buttons will be disabled
and they will be
replaced by PLAY,
ERASE and SKIP
respectively.
<VOICEMAIL SETUP
DIRECTORY
<ACCESS NUMBER
PASSWORD
This feature allows you to use the VOICEMAIL,
PLAY, SKIP and ERASE buttons to access your
voicemail. Before you begin, be sure to have
your access number and password available to
access your voicemail. You will also need the key
sequence to play, skip and erase your messages.
To program the ACCESS NUMBER button:
1.Press MENU/SELECT from the idle mode.
2.Press CID or
to select >VOICEMAIL SETUP,
then press MENU/SELECT.
3.Press MENU/SELECT again to select >ACCESS
NUMBER.
4.Use the dial pad to enter the access number. Press
MUTE/REMOVE to delete characters if necessary.
5.Press MENU/SELECT. You will hear a
confirmation tone.
To program the PASSWORD, PLAY, SKIP and
ERASE buttons, follow the first two steps above.
After you have selected VOICEMAIL SETUP, press
the CID or
to highlight the desired item
and then press MENU/SELECT. Follow steps 4 and
5 above to complete the programming of the
desired item.
Telephone operation
Handset settings
NOTE: A single pause
(approximately three
seconds) is
automatically
programmed between
the access number and
the password when you
program your
VOICEMAIL button so
that your voicemail
service will recognize
your password.
Depending on your
voicemail service, you
may need to program
an extra pause between
the access number and
your password.
To program a pause:
1.Press MENU/SELECT from the idle mode.
2.Press CID or
to select >VOICEMAIL SETUP
then press MENU/SELECT twice.
3.The blinking cursor should be at the end of
your access number. Press and hold the
REDIAL/PAUSE button until a P appears.
4.Press MENU/SELECT. You will hear a
confirmation tone.
To reset all voicemail codes:
1.Press MENU/SELECT from the idle mode.
2.Press CID or
to select >VOICEMAIL SETUP
then press MENU/SELECT.
3.Press CID or
to select >RESET ALL CODES,
then press MENU/SELECT.
4.The screen displays RESET CODES?
5.Press MENU/SELECT. You will hear a
confirmation tone.
10
Telephone operation
Handset settings
Voicemail
If you subscribe to voicemail service and you
have a new voicemail message, the VOICEMAIL
indicator on the telephone base will flash, the
VOICEMAIL button will light and the handset will
display NEW VOICE MAIL .
Contact your local telephone company for more
information about voicemail service.
Clear voicemail
Use this feature when the telephone indicates
that there is new voicemail but there is none (for
example, when you have accessed your voice
mail from a different telephone line while away
from home). If there actually are new voicemail
messages, your local telephone company will
continue to send the signal to activate the new
voicemail indication.
To manually turn off the new voicemail indication:
1.Press MENU/SELECT from the idle mode.
<CLR VOICE MAIL
VOICEMAIL SETUP
TURN INDICATOR
OFF?
2.Press CID or
to select >CLR VOICE
MAIL, and then press MENU/SELECT.
3.The screen displays TURN INDICATOR OFF?
4.Press MENU/SELECT to confirm and you’ll hear
a confirmation tone.
5.Press OFF/CLEAR to return to the previous
menu at any time.
NOTES:
1. Telephone company voice mail may alert you to new
messages with stutter (broken) dial tone. Contact your
telephone company for more details.
2. This only turns off the displayed NEW VOICE MAIL
message,
icon and VOICEMAIL light; it does not
delete your voice mail message(s).
11
Telephone operation
Handset operation
Redial
The telephone stores the five most recently
dialed numbers in the redial list. You can review
or redial these numbers.
• When there are already five entries in the
redial list, the oldest entry is deleted to make
room for the newest entry.
• Entries are displayed in reverse chronological
order, i.e. from the most recent to the oldest
entry.
Review redial
• Press REDIAL/PAUSE from the idle mode.
• Press CID or
to browse through the
entries or press REDIAL/PAUSE repeatedly to
browse through the entries.
Dial from redial
• Press REDIAL/PAUSE from the idle mode.
• Press CID or
to scroll to the desired
entry.
• Press
/FLASH or
to dial the number.
Delete from redial
• Press REDIAL/PAUSE from the idle mode.
• Press CID or
to scroll to the desired
entry.
• Press MUTE/REMOVE to delete the selected
entry and you’ll hear a confirmation tone.
12
Telephone operation
Handset operation
Make, answer and end calls with the handset
•����������������������
To make a call, press
/FLASH or , then dial
the number.
-OR• Dial the number and then press
/FLASH or
.
• To answer a call, press
/FLASH,
or any
dialing keys (0-9, #, *).
• To end a call, press OFF/CLEAR, or put the
handset in the telephone base or charger.
NOTES:
• The screen displays the elapsed time as you talk (in hours,
minutes and seconds).
PHONE 00:00:01
MUTED
• While entering a number to dial, press MUTE/REMOVE or
OFF/CLEAR ��������������
to backspace; press and hold REDIAL/PAUSE to
insert a three-second pause.
MUTE
Find handset
** PAGING **
This feature allows the telephone base to page
all the handsets.
• Press FIND HANDSET on telephone base,
all the handsets ring and the screens display
**PAGING**.
• To stop paging, press FIND HANDSET again
on the telephone base,
/FLASH,
or any
dialing keys (0-9, #, *) on the handsets.
NOTE: If the ringer volume is turned off, the handset will
not ring when you press FIND HANDSET.
13
Telephone operation
Handset operation
NOTE: If a headset is
plugged in to the
handset, the handset
speakerphone will be
disabled.
Hands-free speakerphone calls
To answer a call, press . To make a call, press
, then dial a number. During a call, press
to
alternate between hands-free speakerphone and
normal handset use. Press OFF/CLEAR to hang up.
Temporary ring silencing
Press OFF/CLEAR while the telephone is ringing
to silence the ringer temporarily. This will silence
the ringer without disconnecting the call. You can
answer the call. The next incoming call will ring
normally.
14
Telephone operation
Options while on calls
Volume
During a call, Press VOL or VOL ��������������
on the right
side of the handset to adjust the listening volume
to a comfortable level.
Call waiting
If you subscribe to call waiting service, you will
hear a tone if there is an incoming call while you
are already on a telephone conversation.
• Press
/FLASH on the handset to answer
the new incoming call and put the current call
on hold.
• Press
/FLASH at anytime to alternate
between calls.
Multiple handset use
While on a call with one handset, any other
available handsets can join the call.
• Press
/FLASH or
on another handset to
join the conversation.
• Press OFF/CLEAR, place the handset in the
telephone base or charger to drop out of the
call. The external call will not be terminated
until both handsets hang up.
NOTE: A maximum of two handsets can be used at once
on an outside call.
15
Telephone operation
Options while on calls
Last number redial
NOTE: While on a call,
only the most recently
called number can be
reviewed, and erasing the
entry is not allowed. For
more details about the
redial memory, see page
12.
While on a call, you can press REDIAL/PAUSE to
review the most recently called number. To return
to your call, press REDIAL/PAUSE. If you don't
press REDIAL/PAUSE within two seconds, the most
recently called number displayed will be dialed
automatically.
Mute
The mute function allows you to silence the microphone. You can hear the caller, but the caller will not
be able to hear you.
To mute the call:
• Press MUTE/REMOVE to silence the microphone. When mute is on, MUTED will display
temporarily on the handset screen and MUTE
will be shown until mute is turned off.
To un-mute the call:
• Press MUTE/REMOVE again and resume
speaking. When mute is turned off,
MICROPHONE ON will display temporarily on
the handset screen.
Directory
While on a call, you can press
to review the
directory. To clear the entry from the display, press and
hold OFF/CLEAR. To dial the displayed number, press
MENU/SELECT.
NOTE: While reviewing the directory on a call, editing an entry is not allowed. For more details about the directory, see page 21.
16
Telephone operation
Options while on calls
Caller ID log
While on a call, you can press CID to review the
caller ID log. To dial the displayed number, press
MENU/SELECT. To clear the entry from the display,
press and hold OFF/CLEAR.
NOTE: While reviewing the call log on a call, storing the
caller ID number in the directory is not allowed. For more
details about the call log, see page 27.
17
Telephone operation
Intercom
Intercom
INTERCOM TO:
CALLING
HANDSET X
HANDSET X
IS CALLING
NOTES:
• If the destination
handset does not answer
the intercom call, the
originating handset can
return to the external call
by pressing
/FLASH, or
OFF/CLEAR.
• If a call remains on hold
for about 100 seconds,
the originating handset
screen will display UNABLE
TO CALL TRY AGAIN and
reconnect to the external
call automatically. The
destination handset returns
to idle mode.
The intercom feature allows conversation
between handsets.
1.Press INT to initiate the intercom feature.
2.The originating handset screen displays
INTERCOM TO:
3.Enter the number associated with the handset
you are trying to intercom.
4.The originating handset screen displays
CALLING HANDSET X.
The destination handset rings and displays
HANDSET X IS CALLING.
5.Press
/FLASH, , INT or any dialing
keys (0-9,#,*) on the handset to answer the
intercom call.
6.To end an intercom call, press INT, OFF/CLEAR,
or place the handset back in the telephone
base or charger.
While on an intercom call
The telephone will beep if there is an outside call
during an intercom conversation, you can either:
Press
/FLASH or
to end the intercom call
and answer the incoming call.
-ORPress INT or OFF/CLEAR on the handset or FIND
HANDSET on the telephone base to disconnect
the intercom connection without answering the
incoming call. The incoming call will continue to
ring.
18
Telephone operation
Intercom call transfer
Transfer an external call
You can transfer an external call from one
handset to another handset.
1.Press INT to initiate the intercom feature.
2.The originating handset screen displays
TRANSFER TO:
3.Enter the number associated with the handset
you are trying to intercom.
4.The originating handset screen displays
CALLING HANDSET X.
The destination handset rings and displays
HANDSET X IS CALLING.
5.To answer the call at the destination handset,
press
/FLASH, , INT or any dialing keys (09, #, *) on the destination handset.
6.Now the party at the originating handset
can have a conversation with the party at
the destination handset, and the screen
displays INTERCOM. Press and hold INT on
the originating handset to let the destination
handset join the external conversation.
7.Press OFF/CLEAR on the originating handset to
transfer the call.
19
Telephone operation
Intercom call transfer
Switch between external and internal calls
When on an external call and you wish to make
an intercom call to another system handset
without ending the external call:
1.Press INT to initiate the intercom feature.
2.The originating handset screen displays
TRANSFER TO:
3.Enter the number associated with the handset
you are trying to intercom to.
4.The originating handset screen displays
CALLING HANDSET X. The destination
handset rings and displays HANDSET X IS
CALLING.
5.Press INT on the originating handset to
switch between the external call (outside) and
intercom call.
Answer an incoming call during an intercom call
• During an intercom call, there will be an alert
tone to signify an incoming call.
• To answer the incoming call, press
/FLASH
on the handset, and the intercom call will be
ended automatically.
• To terminate the intercom call without
answering the incoming call, press OFF/CLEAR
on the handset.
20
Directory
Directory
Shared directory
The directory is shared by all handsets. Changes
made to the directory on any one handset will be
applied in all.
NOTE: Only one handset can review the directory or
caller ID log at a time. If another handset attempts to
enter the directory, the screen will display NOT
AVAILABLE AT THIS TIME.
Memory capacity
The directory can store up to 50 entries. Each
entry can contain a number up to 32 digits, and a
name up to 16 characters.
If all memory locations are in use, the screen will
display LIST FULL. You will not be able to store a
new number until an existing one is deleted.
Timeouts and error messages
If you pause for too long while creating an entry,
the procedure will time out and you will have to
begin again.
21
Directory
New directory entries
Store a directory entry
<DIRECTORY
CALL LOG
<STORE
REVIEW
ENTER NUMBER
_
1.������
Press MENU/SELECT twice when in idle mode.
2.Press CID or
to reach >STORE, and then
press MENU/SELECT.
3.The screen displays ENTER NUMBER.
4.Use the dial pad to enter the number up to 32
digits.
• Press CID or
to move the cursor to
the left and right.
• Press MUTE/REMOVE to backspace and
erase digits.
• Press and hold
entire entry.
MUTE/REMOVE
to erase the
• Press and hold REDIAL/PAUSE to insert a
three-second dialing pause.
-OR• Copy a number from redial by pressing
REDIAL/PAUSE then press CID or
to
locate the number to copy. Press
MENU/SELECT to copy the number.
ALREADY
SAVED
5.Press MENU/SELECT save the number. The
display will show ALREADY SAVED if the
number is already in the directory.
NOTES:
1. If a handset attempts to enter the directory while another
handset is in the directory, NOT AVAILABLE AT THIS TIME
will be displayed.
2. Press OFF/CLEAR to exit to a previous menu at anytime.
3. DIRECTORY EMPTY will be displayed on screen when there
is no entry in the directory.
22
Directory
New directory entries
ENTER NAME
_
6.The screen displays ENTER NAME.
7. Use the dial pad to enter a name (up to
16 characters). Each time a key is pressed,
the character on that key will be displayed.
Additional key presses will produce other
characters on that key. See the chart below.
• Press CID or
to move the cursor to
the left and right.
NOTE: The first letter of
every word will be
capitalized. The
remaining letters in a
word begin with lower
case letters shown in
the chart to the right.
• Press MUTE/REMOVE to backspace and
erase characters.
MUTE/REMOVE
• Press and hold
entire entry.
to erase the
Characters by number of key presses
Number key
1
2
3
4
5
6
7
1
#
‘
,
-
.
&
2
A
B
C
2
a
b
c
3
D
E
F
3
d
e
f
4
G
H
I
4
g
h
i
5
J
K
L
5
j
k
l
6
M
N
O
6
m
n
o
7
P
Q
R
S
7
p
q
8
T
U
V
8
t
u
v
X
Y
Z
9
w
x
?
!
/
(
)
@
1
9
W
0
0
*
*
space
#
8
9
r
s
y
z
8.Press MENU/SELECT to confirm and you’ll hear
a confirmation tone.
23
Directory
Directory search
Search the directory
<REVIEW
STORE
Andrew
908-555-0100
NOTES:
1. If there is no name
entry matching the
first letter of the key
you press, you will
see a name entry that
matches the second
letter of the key.
2. If you press a key (2-9)
and there is no name
entry to match those
letters, the directory
will show the entry
that matches the next
available letter in the
directory.
Entries are sorted alphabetically, and names
beginning with numbers are presented first.
To search for directory entries in alphabetical
order:
1.Press
in idle mode to display the first
listing in the directory. DIRECTORY EMPTY will
be displayed if there are no directory entries.
2.When a name entry is displayed, press a dial
pad keys (2-9) to start a quick name search.
The directory will display the first name
beginning with the first letter associated with
the dial pad key, if there is an entry in the
directory that begins with that letter.
3.To see other names that start with the letters
on the dial pad key, keep pressing the key. The
names will be shown in alphabetical order.
For example, if you have Jenny, Kristen, and Linda
in the directory, press 5 (JKL) once to find Jenny.
Press 5 (JKL) twice to find Kristen. Press 5 (JKL)
three times to find Linda. Press 5 (JKL) a fourth
time to return to Jenny.
To review directory entries
1.Press
in idle mode to display the first
listing in the directory. DIRECTORY EMPTY will
be displayed if there are no directory entries.
-ORYou can also display the first listing in the
directory by first pressing MENU/SELECT twice,
then press MENU/SELECT again to choose
>REVIEW.
2.Press CID or
to browse through
the directory. Entries will be displayed
alphabetically by the first letter in the name.
24
Directory
To dial, edit or delete entries
Dial a directory entry
1.Press
to enter the directory.
2.Press CID or
to scroll to the desired
entry, or use the alphabetical search to find it.
3.Press
/FLASH or
to dial the selected
entry.
Edit a directory entry
EDIT NUMBER
555-0100_
EDIT NAME
PRT_
When a directory entry is displayed.
1.Press MENU/SELECT to modify the entry. You
will be prompted to EDIT NUMBER.
2.Use the dial pad to enter the number.
• Press MUTE/REMOVE to backspace and erase
digits.
• Press and hold MUTE/REMOVE to erase the
entire entry.
• Press and hold REDIAL/PAUSE to insert a
three-second dialing pause.
• Press CID or
to move the cursor right
or left.
3.Press MENU/SELECT to confirm.
4.The screen displays EDIT NAME. Use the dial
pad (see the Character chart on page 23) to
enter the name.
• Press MUTE/REMOVE to backspace and erase
characters.
• Press and hold MUTE/REMOVE to erase the
entire entry.
• Press CID or
to move the cursor right
or left.
5.Press MENU/SELECT to confirm.
25
Directory
To dial, edit or delete entries
Delete from the directory
1.Press
to enter the directory, or press
MENU/SELECT three times to enter the
directory.
2.Press CID or
to scroll to the desired
entry, or use the alphabetical search to find it.
3.Press MUTE/REMOVE to delete the selected
entry and you’ll hear a confirmation tone.
26
Caller ID operation
Caller ID operation
Information about caller ID with call waiting
This product has a caller ID function with call
waiting feature which works with service from
your local telephone company.
Caller ID with call waiting lets you see the name
and telephone number of the caller before
answering the telephone, even while on another
call.
Contact your local telephone company if:
•you have both caller ID and call waiting, but
as separate services (you may need combined
service), or
•you have only caller ID service, or only call
waiting service,
•you do not have caller ID or call waiting
services.
There may be fees for these services, and they
may not be available in all areas.
This product can be used without subscribing to
either caller ID or combined caller ID with call
waiting service, although the caller ID features of
this product will not function.
27
Caller ID operation
Caller ID operation
How caller ID works
HANDSET X
XX MISSED CALLS
CALL LOG EMPTY
If you subscribe to caller ID service, information
about each caller will be displayed after the first
or second ring. This information will be stored in
the call log and shared by all handsets.
• The call log can store up to 50 entries.
• You can review, redial, and copy the entry into
the directory.
• Entries are displayed in reverse chronological
order, from the newest to the oldest entry.
• When the call log is full, the oldest entry will
be deleted to make room for new incoming call
information.
• XX MISSED CALL and the NEW icon will be
displayed if there are new call log entries
(including missed and un-reviewed calls.)
• CALL LOG EMPTY will be displayed if there is
no record in the call log.
NOTES:
• Due to regional service differences, the caller ID
information may not be available for every incoming call.
In addition, the callers may intentionally block their names
and/or telephone numbers.
• The time and date provided with call log entries is
automatically set and updated with incoming caller ID, if
you subscribe to this service.
28
Caller ID operation
Call ID operation
Call log display screen messages
Display:
Means:
PRIVATE NAME
The caller is blocking
the name information.
PRIVATE NUMBER The caller is blocking
the telephone number
information.
PRIVATE CALLER
The caller is blocking
the name and number
information.
UNKNOWN NAME
This caller’s name is
unavailable.
UNKNOWN NUMBER
This caller’s number is
unavailable.
UNKNOWN CALLER
No call information is
available about this
caller.
LONG DISTANCE
This is a long distance
call.
29
Caller ID operation
To review the call log
To access the call log
<CALL LOG
RINGER VOLUME
• Press CID .
-OR• Press MENU/SELECT from the idle mode.
• Press CID or
to select >CALL LOG, then
press MENU/SELECT.
To review the call log
Christine Smith
908-555-0100
3:45AM 2/23
NOTE: Only one handset
can review the directory
or call log at a time. If
another handset
attempts to enter the
call log, it will display
NOT AVAILABLE AT
THIS TIME.
•When in the call log, press CID or
to scroll
through the record.
•The name (if available), number, date and
time of all incoming calls are displayed on the
screen.
There will be an error tone when the list reaches
the top or the end of the call log.
Dial a call log entry
• When in the call log, press CID or
to
scroll to the desired entry.
• Press # repeatedly to display the possible
dialing options.
• Press
/FLASH or
to dial the selected
entry.
Dialing options
Caller ID numbers may appear with an area code
that may not be required for local calls.
555-0100
1-555-0100
908-555-0100
1-908-555-0100
If the number displayed is not in the correct
format, you can change how it is dialed. Press #
repeatedly to see different dialing options (you
can choose to dial with or without an area code,
with or without the 1). Press
/FLASH or
to dial when the number appears in the proper
format for your area.
The various dialing options are shown on the left.
30
Caller ID operation
To save or delete the call log
Save an entry to the directory
SAVED
ALREADY SAVED
UNABLE TO
SAVE
1.When in the call log, press CID or
to
scroll to the desired entry.
2.Press # repeatedly to display the possible
dialing options.
3.Press MENU/SELECT to save the entry.
• If the entry has a name and a number, the
screen will display SAVED.
• If the entry only has a name or a number,
EDIT NAME or EDIT NUMBER will be
displayed. Use the dial pad to enter the
name or number, and then press MENU/
SELECT to save the entry.
• If the entry already exists in the directory,
the screen will display ALREADY SAVED.
• If there is no caller ID information, the
attempt to save will be rejected and the
screen will display UNABLE TO SAVE.
Delete from the call log
DELETE ALL
CALLS?
• While in the call log, press CID or
to
scroll to the desired entry.
• Press MUTE/REMOVE to delete an entry.
• Press and hold MUTE/REMOVE to delete all
entries and the screen displays DELETE ALL
CALLS?
• Press MENU/SELECT to confirm and you’ll hear
a confirmation tone or press OFF/CLEAR to exit
and return to the previous menu.
NOTE: When saving or deleting a number on one
handset, it will automatically update all other handsets.
31
Appendix
Handset display screen messages
ALREADY SAVED
CALL LOG EMPTY
The telephone number entered is already
stored in the directory.
There are no call log entries.
CALLING HANDSET X Calling another handset.
CALL TRANSFERRED
CHARGING
CONNECTING...
The put-on-hold call is successfully
transferred to another handset.
A handset with low battery has been placed
in the telephone base to recharge.
DIRECTORY EMPTY
The cordless handset is searching for the
telephone base.
There is no directory entry.
ENDED
You have just ended a call.
HANDSET X IS
CALLING
Another system handset is calling.
INTERCOM
The handset is on an intercom call.
INTERCOM ENDED
An intercom call is terminated.
INTERCOM TO:
INCOMING CALL
The INT button is pressed to initiate an
intercom call.
There is an incoming call.
LINE IN USE
A handset on the telephone line is in use.
LIST FULL
The directory is full.
LOW BATTERY
The battery needs to be recharged.
MICROPHONE ON
MUTE has been turned off and the person on
the other end can hear you.
XX MISSED CALLS
There are un-reviewed calls in your call log.
MUTED
The microphone is temporarily turned off
during a call.
32
Appendix
Handset display screen messages
NEW VOICE MAIL There are new voicemail message(s).
NO LINE
There is no telephone line connected.
NO SIGNAL,
CALL ENDED
Communication between handset and telephone base
is lost during an external call.
NOT AVAILABLE
AT THIS TIME
Access is denied when the handset is out of range
from the telephone base. Attempt to review the
directory or call log is denied when another handset
is reviewing it.
OUTSIDE
Connected to the external call during call transfer.
**PAGING**
The cordless handset locator has been activated.
PHONE
The handset is in use.
PLACE IN
CHARGER
The battery is very low. The handset should be placed
in the telephone base or charger.
RINGER MUTE
The ringer is muted temporarily during incoming
call.
SAVED
Your operation has been saved.
SPEAKER
The handset speakerphone is in use.
TRANSFER TO:
The handset is to transfer a put-on-hold external call
to another handset.
You are attempting to save caller ID entry with no
name or number.
UNABLE TO
SAVE
WARNING
CHECK
BATTERY!
The battery is not installed or not installed properly
in the handset.
-OR The battery needs to be replaced.
-OR An incorrect battery has been installed by mistake.
Use only the supplied AT&T battery or equivalent.
33
Appendix
Screen icons & indicator lights
Handset display indicators
On when the handset speakerphone is in use.
MUTE
Microphone is muted.
Ringer off.
NEW
New call log entries.
New voicemail messages have been received.
(Battery indicator)
Cycles (low, medium, and full) when handset battery is
charging.
On when the battery is fully charged.
Flashes when a low battery condition is detected.
Telephone base indicator lights
IN USE
• Flashes quickly when there is an incoming call.
• Flashes slowly when another telephone on the same
line is in use.
• On when the handset is in use.
VOICEMAIL
• Flashes when there is a new network message. (A
subscription service from your local telephone company
is required.)
CHARGE
• On when the handset is in the telephone base.
34
Appendix
Adding and replacing handsets
Your telephone can accommodate up to five cordless handsets. You can add
three new handsets (model AT3101, purchased separately) to the AT3111-2 at
anytime, but each must be registered with the telephone base before use.
The handsets provided with your AT3111-2 are automatically registered as
handset 1 and handset 2. Additional handsets will be assigned numbers in the
order they are registered (handset 3, handset 4 and handst 5). You can register
a maximum of 5 handsets.
NOT REGISTERED
Handsets purchased separately need to be registered to
the telephone base before use. When first purchased,
all optional accessory handsets will show NOT
REGISTERED on the screen. The new handset may need
to be charged for five minutes before registering to the
main telephone base.
To register a handset to your telephone base
PRESS FIND HNDST
4 SEC ON BASE
PAT JOHNSON
908-555-0100
10:08AM
30/08
PLEASE WAIT...
1. Place the unregistered handset into the telephone
base. If PRESS HNDST LOC 4 SEC ON BASE does not
appear on the handset screen after a few seconds,
remove the handset and place it in the telephone
base again.
2. On the telephone base, press and hold FIND HANDSET
for about four seconds (until the red IN USE light
on the telephone base turns on) and then release
the button. The handset will show PLEASE WAIT...
and it will take about 10 seconds to complete the
registration. The handset will show HS X REGISTERED
and will beep if registration is successful.
NOTES:
HS X
REGISTERED
1. If the registration is not successful, the display will show NOT
REGISTERED. To reset the handset, remove the handset from the
telephone base and place it back in. Try the registration process
again.
2. You cannot register a handset if any telephone connected to the
same telephone line is in use.
35
Appendix
Replacing a handset
You may need to de-register your handsets if:
You have the maximum number of registered handsets (five) and need to
replace a handset.
-ORYou wish to change the designated handset number of your registered
handsets.
You must first de-register ALL the handsets, and then re-register ALL the
handsets you wish to use.
Please read carefully through all the instructions on this page before
beginning the de-registration process.
To de-register all handsets
1.Press and hold FIND HANDSET on the telephone base for about 10
seconds (until the IN USE light turns on and starts to flash), then release
the FIND HANDSET button.
2. Immediately press and release FIND HANDSET again. You must press FIND
HANDSET while the IN USE light is still flashing. The IN USE light will flash
for approximately seven seconds.
3. Soon, the handsets will show handset(s) will show CONNECTING... and it
will take about 10 seconds to complete the de-registration process. All
handsets will show NOT REGISTERED if de-registration is successful.
NOT REGISTERED
4.To re-register the handset(s) to the telephone base, follow the
registration instructions on page 35.
NOTES:
1. If the de-registration process is not successful, you may need to reset the system and try
again. To reset: pick up the handset and press the
/FLASH button, then press the
OFF/CLEAR button and place the handset back into the telephone base. You may also reset
by unplugging the power from the telephone base then plugging it back in.
2. You cannot de-register the handset(s) if any telephone connected to the telephone line is in use.
36
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
My phone
doesn’t work
at all
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged
into the cordless handset.
• Make sure the telephone line cord is securely and firmly
plugged into the telephone base and the telephone wall
jack.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for approximately 15 seconds, then plug it
back in. Allow up to one minute for the cordless handset
and telephone base to reset.
• You may need to purchase a new battery, please refer to
page 5 of this user’s manual.
I cannot get a
dial tone
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• If the previous suggestions don’t work, disconnect the
telephone base from the telephone jack and connect to
a different phone. If there is no dial tone on that phone
either, the problem is in your wiring or local service.
Contact your local telephone company.
• Your line cord might be malfunctioning. Try installing a
new line cord.
37
Appendix
Troubleshooting
I cannot dial
out
• First try all the suggestions above.
• Make sure you have a dial tone before dialing. The
cordless handset may take a second or two to find the
telephone base and produce a dial tone. This is normal.
Wait an extra second before dialing.
• Eliminate any background noise. Noise from a television,
radio or other appliances may cause the phone to not
dial out properly. If you cannot eliminate the background
noise, first try muting the cordless handset before
dialing, or dialing from another room in your home with
less background noise.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
My cordless
handset isn’t
performing
normally
• Make sure the power cord is securely plugged into the
telephone base. Plug the unit into a different, working
electrical outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
38
Appendix
Troubleshooting
CONNECTING... • Ensure that the telephone base is powered up.
displays on my
• Place the cordless handset in the telephone base for
cordless handset
one minute to allow the cordless handset and base to
resynchronize channels.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
The batteries
will not hold a
charge
• If the cordless handset is in its telephone base or
charger and the charge light does not come on, refer to
The charge light is off in this Troubleshooting guide.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.
• You may need to purchase a new battery, please refer
to the Battery installation and charging section of this
user’s manual.
• Your phone might be malfunctioning. Please refer to
the Limited warranty section of this user’s manual for
further instruction.
39
Appendix
Troubleshooting
I get noise,
static, or weak
signal even
when I’m near
the telephone
base
• If you subscribe to DSL service and if you hear noise
during conversations and/or your caller ID features
are not functioning properly, install a DSL filter to the
telephone line between the telephone base and the
telephone line jack. Contact your DSL provider to obtain
a DSL filter.
• You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
• Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
• Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
• If your phone is plugged in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your phone to a higher location. The phone will
likely have better reception when not installed in a low
area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
40
Appendix
Troubleshooting
I hear other
calls while using
my phone
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, the problem is probably in your wiring or local
service. Call your local telephone company.
My cordless
handset does
not ring when I
receive a call
• Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone
base.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.
• You may have too many extension phones on
your telephone line to allow all of them to ring
simultaneously. Try unplugging some of the other
phones.
• The layout of your home or office might be limiting
the operating range. Try moving the telephone base to
another location, preferably on an upper floor.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
• Test a working phone at the phone jack. If another
phone has the same problem, the problem is the phone
jack. Contact your local telephone company (charges
may apply).
41
Appendix
Troubleshooting
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far away
as possible from electronic devices like television sets,
VCRs, or other cordless telephones.
• Re-install the battery, and place cordless handset in the
telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow
up to one minute for this to take place.
• Your line cord might be malfunctioning. Try installing a
new line cord.
My calls fade
out or cut in
and out while
I’m using
my cordless
handset
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless
telephones.
• Do not install this phone near a microwave oven or on
the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.
• If your phone is plugged in with a modem or surge
protector, plug the phone (or modem/surge protector)
into a different location. If this solves the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
• Relocate your telephone base to a higher location. The
phone will have better reception when not installed in a
low area.
• If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
42
Appendix
Troubleshooting
The charge
light is off
• Make sure the power and line cords are plugged in
correctly and securely.
• Unplug the unit’s electrical power. Wait for 15 seconds,
then plug it back in. Allow up to one minute for the
cordless handset and telephone base to reset.
• Clean the cordless handset and telephone base charging
contacts each month using a pencil eraser or cloth.
• Your phone might be malfunctioning. Please refer to
the Limited warranty section of this user’s manual for
further instruction.
My caller ID
isn’t working
•Caller ID is a subscription service. You must subscribe to
this service from your local telephone company for this
feature to work on your phone.
• Your caller must be calling from an area that supports
caller ID.
• Both you and your caller’s telephone companies must use caller ID compatible equipment.
System does
not receive
caller ID when
on a call
• Make sure you subscribe to caller ID with call waiting
features services provided by your local telephone
company. Caller ID features will work only if both you
and the caller are in areas offering caller ID service, and
if both telephone companies use compatible equipment.
Common cure
for electronic
equipment
If the unit does not seem to be responding normally, try
putting the cordless handset in its base. If it does not
seem to respond, do the following (in the order listed):
• Disconnect the power to the telephone base.
43
Appendix
Troubleshooting
• Disconnect the cordless handset battery, and spare
battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery, and place the cordless handset
into the telephone base.
• Wait for the cordless handset to re-establish its
connection with the telephone base. Allow up to one
minute for this to take place.
Incomplete
messages
• If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after four
minutes.
• If the caller pauses for more than seven seconds, the
system stops recording and disconnects the call.
• If the system’s memory becomes full during a message,
the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
System does
not receive
caller ID when
on a call
• Make sure you subscribe to caller ID with call waiting
features services provided by your local telephone
company. Caller ID features will work only if both you
and the caller are in areas offering caller ID service, and
if both telephone companies use compatible equipment.
Difficulty
hearing
messages
• Press VOLUME
to increase speaker volume.
44
Appendix
Important safety instructions
This symbol is to alert you to important operating or servicing instructions that may
appear in this user’s manual. Always follow basic safety precautions when using this product to
reduce the risk of injury, fire, or electric shock.
Safety information
• Read and understand all instructions in the user’s manual. Observe all
markings on the product.
• Avoid using a telephone during a thunderstorm. There may be a slight
chance of electric shock from lightning.
• Do not use a telephone in the vicinity of a gas leak. If you suspect a gas
leak, report it immediately, but use a telephone away from the area where
gas is leaking. If this product is a cordless model, make sure the base is
also away from the area.
• Do not use this product near water, or when you are wet. For example,
do not use it in a wet basement or shower, or next to a swimming pool,
bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays
for cleaning. If the product comes in contact with any liquids, unplug any
line or power cord immediately. Do not plug the product back in until it has
dried thoroughly.
• Install this product in a protected location where no one can trip over
any line or power cords. Protect cords from damage or abrasion.
• If this product does not operate normally, read Troubleshooting in
this user’s manual. If you cannot solve the problem, or if the product
is damaged, refer to the limited warranty. Do not open this product
except as may be directed in your user’s manual. Opening the product or
reassembling it incorrectly may expose you to hazardous voltages or other
risks.
• If this product has user-replaceable batteries, replace batteries only
as described in your user’s manual. Do not burn or puncture batteries
— they contain caustic chemicals.
• If this product has a three-prong (grounding) plug or a polarized plug
with one wide prong, it may not fit in non-polarized outlets. Do not defeat
the purpose of these plugs. If they do not fit in your outlet, the outlet
should be replaced by an electrician.
CAUTION: Use only the power adapter provided with this product.
45
Appendix
Important safety instructions
Especially About Cordless Telephones
• Privacy: The same features that make a cordless telephone convenient
create some limitations. Telephone calls are transmitted between the
telephone base and handset by radio waves, so there is a possibility that
your cordless telephone conversations could be intercepted by radio
receiving equipment within range of the cordless handset. For this reason,
you should not think of cordless telephone conversations as being as
private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be
connected to a working electrical outlet. The electrical outlet should not be
controlled by a wall switch. Calls cannot be made from the handset if the
telephone base is unplugged or switched off, or if the electrical power
is interrupted.
• Power adapter: This power adapter is intended to be plugged into a vertical
wall outlet or a floor outlet.
• Potential TV interference: Some cordless telephones operate at frequencies
that may cause interference to TVs and VCRs. To minimize or prevent such
interference, do not place the telephone base of the cordless telephone near
or on top of a TV or VCR. If interference is experienced, moving the cordless
telephone farther away from the TV or VCR will often reduce or eliminate the
interference.
• Rechargeable batteries: This product contains either Nickel-Cadmium or
Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batteries
in order not to short the battery with conducting material such as rings,
bracelets, and keys. The battery or conductor may overheat and cause harm.
Observe proper polarity between the battery and the battery charger.
• Nickel-cadmium rechargeable batteries: Must be recycled or disposed of
properly. Do not dispose of in household garbage. Do not burn or puncture.
Like other batteries of this type, if burned or punctured, they could release
caustic material which could cause injury.
• Nickel-metal-hydride rechargeable batteries: Dispose of these batteries
in a safe manner. Do not burn or puncture. Like other batteries of this type,
if burned or punctured, they could release caustic material which could
cause injury.
46
Appendix
Important safety instructions
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal-hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken to
a participating local retailer of replacement batteries or recycling center. Or you may
call 1 (800) 8 BATTERY for locations accepting spent Ni-MH Batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led
a multidisciplinary evaluation of the interference between portable wireless
telephones and implanted cardiac pacemakers. Supported by the U.S. Food
and Drug Administration, WTR had recommended to physicians that:
Pacemaker patients
• Should keep wireless telephones at least six inches from the pacemaker.
• Should NOT place wireless telephones directly over the pacemaker, such
as in a breast pocket, when it is turned ON.
• Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from
other persons using wireless telephones.
SAVE THESE INSTRUCTIONS
47
Appendix
FCC Part 68 & ACTA
This equipment complies with Part 68 of the FCC rules and with technical
requirements adopted by the Administrative Council for Terminal Attachments
(ACTA). The label on the back or bottom of this equipment contains, among
other things, a product identifier in the format US:AAAEQ##TXXXX. This
identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the
telephone network must comply with applicable Part 68 rules and technical
requirements adopted by ACTA. A compliant telephone cord and modular plug
is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. An RJ11 jack should normally be used
for connecting to a single line and an RJ14 jack for two lines. See Installation
Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices
you may connect to your telephone line and still have them ring when you
are called. The REN for this product is encoded as the 6th and 7th characters
following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In
most, but not all areas, the sum of all RENs should be five (5.0) or less. For
more information, please contact your local telephone company.
This equipment may not be used with Party Lines. If you have specially
wired alarm dialing equipment connected to your telephone line, ensure
the connection of this equipment does not disable your alarm equipment. If
you have questions about what will disable alarm equipment, consult your
telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular
jack until the problem has been corrected. Repairs to this telephone
equipment can only be made by the manufacturer or its authorized agents.
For repair procedures, follow the instructions outlined under the Limited
Warranty.
If this equipment is causing harm to the telephone network, the telephone
company may temporarily discontinue your telephone service. The telephone
company is required to notify you before interrupting service. If advance
notice is not practical, you will be notified as soon as possible. You will be
given the opportunity to correct the problem and the telephone company is
required to inform you of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment, operation,
or procedures that could affect the proper functioning of this product. The
telephone company is required to notify you if such changes are planned.
48
Appendix
FCC Part 68 and ACTA
If this product is equipped with a corded or cordless handset, it is hearing aid
compatible.
If this product has memory dialing locations, you may choose to store
emergency telephone numbers (e.g., police, fire, medical) in these locations. If
you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging
up.
Perform such activities in off-peak hours, such as early morning or late
evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference,
including interference that may cause undesired operation.
The term ‘’IC: ‘’ before the certification/registration number only signifies that
the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1.
The REN is an indication of the maximum number of devices allowed to be
connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the
sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
49
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements
for a Class B digital device under Part 15 of the Federal Communications
Commission (FCC) rules. These requirements are intended to provide
reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of
radio frequency energy that can be safely absorbed by a user or bystander
according to the intended usage of the product. This product has been tested
and found to comply with the FCC criteria. The handset may be safely held
against the ear of the user. The telephone base shall be installed and used
such that parts of the user’s body other than the hands are maintained at a
distance of approximately 20 cm (8 inches) or more. If you choose to use a
clipping device, please make sure to only use the supplied AT&T belt clip.
This Class B digital apparatus complies with Canadian ICES-003.
50
Appendix
Limited warranty
1. What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of
a valid proof of purchase (“CONSUMER” or “you”) that the product and all
accessories provided in the sales package (“PRODUCT”) are free from defects
in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with the PRODUCT
operating instructions. This limited warranty extends only to the CONSUMER
for products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials
and workmanship during the limited warranty period (“materially defective
PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service
representative will repair or replace at the manufacturer’s option, without
charge, a materially defective PRODUCT. If the manufacturer repairs the
PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it
with a new or refurbished PRODUCT of the same or similar design. The
manufacturer will retain defective parts, modules, or equipment. Repair
or replacement of the PRODUCT, at the manufacturer’s option, is your
exclusive remedy. The manufacturer will return repaired or replacement
products to you in working condition. You should expect the repair or
replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR
from the date of purchase. If the manufacturer repairs or replaces a
materially defective PRODUCT under the terms of this limited warranty,
this limited warranty also applies to repaired or replacement PRODUCT for
a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original oneyear limited warranty; whichever is longer.
51
Appendix
Limited warranty
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other
physical damage, improper installation, abnormal operation or handling,
neglect, inundation, fire, water, or other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or
modification by anyone other than an authorized service representative
of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal
conditions, network reliability or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T
accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number
plates or electronic serial numbers have been removed, altered or
rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the
United States of America or Canada, or used for commercial or institutional
purposes (including but not limited to products used for rental purposes); or
• PRODUCT returned without valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and
installation or repair of systems outside the telephone.
5. How do you get warranty service?
Except as provided by applicable law, you assume the risk of loss or damage
during transit and transportation and are responsible for delivery or handling
charges incurred in the transport of the PRODUCT(s) to the service location.
The manufacturer will return repaired or replaced PRODUCT under this limited
warranty to you, transportation, delivery or handling charges prepaid. The
manufacturer assumes no risk for damage or loss of the PRODUCT in transit.
If the PRODUCT failure is not covered by this limited warranty, or proof of
purchase does not meet the terms of this limited warranty, the manufacturer
will notify you and will request that you authorize the cost of repair prior to
52
Appendix
Limited warranty
any further repair activity. You must pay for the cost of repair and return
shipping costs for the repair of products that are not covered by this limited
warranty.
6. What must you return with the PRODUCT to get warranty service?
You must:
a.Return the entire original package and contents including the PRODUCT
to the service location along with a description of the malfunction or
difficulty; and
b.Include “valid proof of purchase” (sales receipt) identifying the PRODUCT
purchased (PRODUCT model) and the date of purchase or receipt; and
c.Provide your name, complete and correct mailing address, and telephone
number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and the
manufacturer of this AT&T branded PRODUCT. It supersedes all other written
or oral communications related to this PRODUCT. The manufacturer provides
no other warranties for this PRODUCT. The warranty exclusively describes all
of the manufacturer’s responsibilities regarding the PRODUCT. There are no
other express warranties. No one is authorized to make modifications to this
limited warranty and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state or
province to province.
Limitations: Implied warranties, including those of fitness for a particular
purpose and merchantability (an unwritten warranty that the PRODUCT is
fit for ordinary use) are limited to one year from date of purchase. Some
states/provinces do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue,
inability to use the PRODUCT or other associated equipment, the cost of
substitute equipment, and claims by third parties) resulting from the use
of this PRODUCT. Some states/provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
53
Appendix
Technical specifications
Frequency control
Crystal controlled
PLL synthesizer
Transmit frequency
Telephone base: 1921.536-1928.448 MHz
Handset: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating
range may vary according to environmental conditions at the
time of use.
Size
Handset: 149.7mm X 53.1mm X 36.8mm
Telephone base: 101.2mm X 118.6mm X 98.5mm
Charger: 88.8mm X 105.6mm X 84.5mm
Weight
Handset: 148.9 grams (including battery)
Telephone base: 155.0 grams
Charger: 90.0 grams
Power requirements
Handset: 2.4V DC 600mAH NiMH battery
Telephone base: 6V DC @ 300mA
Charger: 6V DC @200mA
Memory
Directory: 50 memory locations; up to 32 digits and 16
characters per location
Call log: 50 memory locations; up to 24 digits and 16 characters
per location
DECT 6.0 digital technology
This technology digitally transmits your voice across multiple channels using
the newly available DECT 6.0 frequency band. This technology provides
superior quality of voice and sound, high protection against wiretapping and
better range than 2.4 GHz and 5.8 GHz phone systems, while not interfering
with wireless routers.
Telephone operating range
This cordless telephone operates with the maximum power allowed by the
Federal Communications Commission (FCC). Even so, the handset(s) and
telephone base can communicate over only a certain distance - which can
vary with the locations of the telephone base and handset(s), the weather, the
layout, and the construction of your home or office.
54
Appendix
Index
A
Answering calls, 13
K
B
Battery charging, 5
Battery installation, 5
Belt clip, 6
I
Incoming call summary, 28
Incoming calls, answering, 13
Intercom, 18
C
Call log, 30
Call waiting, 15, 27
Call transfer, 19-20
Caller ID, 27-31
delete entries, 31
dial entries, 30
save entries to the directory, 31
Channels, 54
L
Language, 8
Low battery, 32
key tone, 8
M
Making calls, 13
Missed calls, 28, 32
Mute, 16
N
Names,
enter into directory, 23
search for, 24
D
Delete call log entries, 31
Delete redial entries, 12
Dialing,
directory dialing, 25
from a CID record, 30
Directory, 21
dial an entry, 25
edit an entry, 25
search, 24
store an entry, 22-23
P
Power adapter, 4
R
Recharging, 5
Redial, 12
Ringer mute, 7
Ringer tone, 7
Ringer volume, 7
F
Find handset, 13
Flash (switchhook flash), 15
S
Screen display messages, 32-33
Search for names, 24
Speakerphone, 14
Switching calls, 20
H
Hands-free use, 14
Handset layout, 2
Headset, 6
55
Appendix
Index
T
Technical specifications, 54
Telephone base indicator lights, 34
Telephone base layout, 3
Temporary ring silencing, 14
Troubleshooting, 37-44
V
Volume control, 15
Voicemail, 11
clear voicemail, 11
voicemail setup, 9-10
56
www.telephones.att.com
© 2007 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Knowledge Ventures,
licensed to Advanced American Telephones. Printed in China. Issue 1 AT&T 10/07.
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