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V20100107
Interactive Whiteboard
Owner’s Manual
Qomo HiteVision, LLC www.QOMO.com
Note: Attentions during installing and operating.
Caution: Damages to people during operating or damages to machine caused by improper operation.
To prevent fire or electric shock, please don’t expose the whiteboard in rain or wet environment.
Interactive Whiteboard should avoid fire, electric shock and direct sunlight.
Whiteboard’s net weight is 23~30kg. Please fix the whiteboard on the wall with screws to make it safe.
When use Interactive Whiteboard together with projector, please don’t look steadily at the light sent by projector or look at it for a long time, especially for the children.
This manual is only for Interactive Whiteboard on “technical specification list”.
You can write and operate on the whiteboard only with matched whiteboard pen.
This product use electromagnetic calibration technology. There should not be strong electromagnetic field nearby to prevent interference.
If connecting Whiteboard and computer with USB cable, you’d better place the cable in hidden place to avoid pulling.
If connect Whiteboard and computer with USB cable, please use the attached USB cable. If you would like to buy USB cable by yourself, please select the USB cable of resistance lower than 0.5Ω.
If connect Whiteboard and computer in wireless way, the distance between wireless receiver and Interactive Whiteboard is no more than 15 meters. And there shouldn’t be any barrier against electromagnetic waves.
Don’t touch or scratch the Whiteboard panel and frame with hard and sharp object.
Don’t drill holes or drive nails in anywhere of the Whiteboard.
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System Requirements
Lowest Environmental Requirements:
· CPU: 1.0GHz×86
· Memory: 256M
· Display Card: Support 256 or above
· Hard Disk: 1G
· Screen Display Resolution: 800×600, 1024×768, 1280×1024
· USB 1.1 port
Recommended:
· CPU: 2.0GHz×86
· Memory: 512M or above
· Display Card: Support 256 or above
· Hard Disk: 2G
· Screen Display Resolution: 1024×768 、1280×1024
· USB2.0 port
Software Running Environment: Microsoft Windows
2000/XP/2003/Vista/7
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Instruction
Interactive whiteboard uses scanning induction technology. Working together with projector and computer, Interactive whiteboard can be used as a big writing panel. To any image projected on the whiteboard, you can write on and touch the whiteboard directly with writing pen. Interactive Whiteboard provides more advanced system functions and more effective presentation than before.
Main Features:
Writing: Write, draw and perform mouse functions with your finger. The whiteboard displays your penmanship instantaneously.
Annotating: The user can operate and annotate over any computer applications, or save notes directly into Software, including PPT, WORD, EXECL, AVI, MEPG, Flash,
JPEG and etc.
Interacting: In video conferencing, both parties can share data and write in real time just like a standard conference room. Once integrated with Polycom or other video conferencing systems, using Interactive whiteboard can improve video conference results and efficiency. The system can support 12 screen short-cut buttons.
Teaching: Can replace traditional teaching equipment, whiteboard software provides different teaching range and level, improve teaching results and efficiency.
Energy conservation: Controls energy cost within 2W. No need for additional.
Connection: Provide two connection options: USB connection and wireless connection, use can select based on their need.
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Software Features:
Flow!Works(E) software has below features:
Designed for teaching and conference systems.
The screen display is high light and low glare.
Saves images in Vector image format. Vector images take up less storage space and makes file transferring easier and faster.
Users can customize pen type, line width, and color schemes to fit their individual preferences.
Powerful screen functioning supports real-time editing.
Graphic tools allow users to choose a background, input graphics and images.
Paintbrush pen is pressure sensitive.
Writing file allows for easy conversion to many other formats such as: PDF, JPG, GIF,
PNG, TIFF, BMP, etc.
Simulate mouse operation.
The Hot Keys can realize functions of Page up & Down, Create new page, Pen width selection, Save, Clear full screen, Restore, etc.
Supports other application software.
Support handwriting recognition of Chinese word, English word, Number, and special character’s.
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How to install hardware
Install whiteboard
Before install whiteboard application software, please refer below instruction to install whiteboard first. There are three installation ways based on different whiteboard model:
Install whiteboard on wall
Step 1: Set desired height according to user’s preferences, place the stilettos on the wall to make holes for wall mounting parts and hook, then fix wall mounting parts and hook by screws. Install hook at the lower and install wall mounting parts at the higher. Shown as below:
Notes: For model QWB200EM/QWB100WS, the distance between wall mounting parts is 1210.5mm. For model QWB300EM, the distance between wall mounting parts is
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1330.5mm.
Step 2: Install whiteboard on the wall mounting parts and hook. Shown as below:
Step 3: Fix the upper hook on the wall to fix whiteboard, if there is position problem during installation, please use EVA cushion(45*20*1mm) to adjust, shown as below:
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Install whiteboard on floor stands
There are two stands: A (SD10)type and B type. Please check your stand type before install.
A（SD10） Type：
Adjustable bar
Fixing Screw A
Middle bar
Vertical bar
Movable hook
Three hook position
Wheel
Fixing screw C
Triangle stand
Step 1: Open two vertical bars into triangle stand, fix their fixing screws C at two sides.
Step 2: Fix two middle bars on two vertical bars with fixing screws A and Screw B.
Step 3: According to your need, adjust hook to desired height.
Step 4: Referring “Install whiteboard on Wall” to install main control box.
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Step 5: Pull out adjustable bar, put whiteboard on hool and then put down adjustable bar, shown as above.
Step 6: Fastern the fixing screws on two vertical bars.
B Type：
Step 1: Each stand includes four parts: Wheels, middle bard, and vertical bar (including adjustable bar). Here are setup steps: 1). Fix four wheels on stand.2). Fix two vertical bars on the wheel bars with screws (screw A and screw B positions on below picture). 3).
Fix the middle bar on two vertical bars with screws.
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Step 2: Referring “Install whiteboard on Wall” to install main control box.
Step 3: Put the whiteboard on stands, the adjustable bar is flexible, adjust height you desired and then fix with height adjustment screws. Shown as below:
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Install whiteboard behind blackboard
You can install whiteboard behind blackboard to work with blackboard. Here is installation step:
1. Take off a removable blackboard.
2. Make a rectangle hole under the removable blackboard taken off based on whiteboard connection box’s position, make sure the whiteboard cable can put through.
3. Take off connection box on whiteboard, put whiteboard on the frame, then put whiteboard cable pass through rectangle hole.
4. Connect cable and connection box, fix connection box on the wall.
5. Install the removable blackboard that you taken off on the wall. Shown as below:
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Install whiteboard pen
Pen tip
(Left button)
Right button
Moving button
Charger Socket
How to use
The Whiteboard pen can simulate three kinds of mouse modes as follows:
1. Mouse move: Put the pen tip close to the whiteboard and move.
2. Mouse left click: Press down the pen tip on the whiteboard and move.
3. Mouse right click: Put the pen tip close to the whiteboard and press down the button on the pen.
Replace pen tip
When the pen tip gets damaged and can not write properly, please change it with new pen tip provided with whiteboard. Take off the pen tip cover with clamp, and then replace with new pen tip.
Notes：
1. When you write on the Whiteboard, please put the pen tip straight on the Whiteboard writing surface, or it will cause bad writing effect.
2. Please change the battery termly to make sure the normal use of the Whiteboard pen.
3. Please charge the pen only by pen charger provided with whiteboard.
4. When the Whiteboard pen is not used for a long time, it will change to stand-by mode automatically. Under this mode, it will no respond when put the pen close to the
Whiteboard. Press the right button or the pen tip to enable the pen to work.
Replace battery
If your electromagnetic pen is using AAA battery and can not be charged, please replace battery termly. Here is how to install battery:
Open the battery cover on pen, put in an AAA alkalescent battery according to the anode and cathode (the spring side is the cathode) to the battery hole, and then fasten the battery cover before use the pen.
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Install eraser
Replace battery of eraser
Open the battery cover on eraser, put in an AAA alkalescent battery according to the anode and cathode (the spring side is the cathode) to the battery hole, and then fasten the battery cover before use the eraser.
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How to use
Press active button once to make eraser inter work mode. The eraser can simulate as traditional eraser, place eraser on the electromagnetic whiteboard surface and wipe slightly to clear stroke on whiteboard.
Tips:
The eraser will enter stand by model to save power when it is not used. So please press active button before use.
The eraser is mainly used to clear electronic pen stroke, in order to prolong its use life, please do not use it to clear stroke of water pen and chalk.
Please do not use pen and eraser at same time on whiteboard.
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Whiteboard Connection
There are two connection ways of whiteboard: USB connection, and RF wireless connection, please select your connection way based on whiteboard model you purchased.
USB connection
Step 1: Setup whiteboard.
Step 2: Adjust the position of projector and whiteboard.
Step 3: There is USB port on connection box at the lower right corner of whiteboard, plug one end of USB cable to this USB port.
Step 4: Plug another end of USB cable to host computer’s USB port.
Step 5: Connect computer and projector (refer to projector’s user’s manual).
USB connection figure
RF wireless connection
Step 1: Setup whiteboard and adjust the position of projector and whiteboard.
Step 2: Connect 5V power adapter to electromagnetic whiteboard.
Step 3: Plug wireless receiver to host computer’s USB port.
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Step 4: Connect computer and projector (refer to projector’s user’s manual).
Notes:
Wireless receiver’s place position need ensure the distance between wireless receiver and whiteboard ≤15 meters and there is no barrier to block electromagnetic wave.
RF wireless connection figure
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How to install and uninstall the software
Install Software
Once whiteboard is connected to computer, the system will prompt “Find new hardware”, shown as below:
Click “Cancel”, please install software as below:
Insert the installation CD into the computer’s ROM, double click CD, the below dialog window appears:
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Click , the below dialog window appears:
Follow screen prompt to finish application software installation, then start to install driver.
Click “Next” to install driver step by step:
Click “Install” to install driver, after installation is finished, the below dialog window appears:
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Please save other files and click “Yes，I want to restart my computer now.” to restart computer, then the application software and driver have been installed successfully.
How to uninstall the software
If you want to remove the Whiteboard control software from your computer, please use
“Add/Delete Program” in “Control Panel” to uninstall, select “Flow!Works(E)” and click
“Remove/Delete” to uninstall the software.
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Search and bind whiteboard
Tips: No need to search and bind software if you use USB or USB-COM connection.
If you use RF wireless connection, after finish software installation, you need search and bind software.
Step 1: Connect all hardware and whiteboard server program, the following prompt appears at the lower right task bar.
Step 2: Single click server icon, click “Search and bind”, shown as below:
Step 3: Click “Re-search board” on dialog window:
Step 4: Wait a moment, until “IEEE address” appears the whiteboard found. If it does not appear, please check if connection of hardware is good, then you can set a name of this whiteboard.
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Step 5: Check whiteboard’s IEEE address, the whiteboard main control box shows whiteboard’s IEEE address.
Step 6: Click to open pop down list and then you can select the whiteboard that you want to bind. For example: If you want to bind whiteboard with IEEE address is 01 02 00 09 12 09 00 02, please select 01 02 00 09 12 09 00 02 item on list.
If you can not find its IEEE address on list, please click “Re-search board” and search again.
Step 7: The user can define a name for whiteboard in “describe”, it can be blank. Then click “Bind and write-back the describe” and input description character.
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After bind successfully, the server icon will turn to green:
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Calibration
To make the whiteboard work normally, you must make sure the pen track in the projector accords with the actual pen track accurately. And calibration of pen function will get good writing accuracy. You need calibrate your Whiteboard for the below conditions:
The first time to use the Whiteboard
After reinstall application software and driver
When change the position of the Whiteboard
When change the computer connected with the Whiteboard
After change the resolution and frame rate of the computer
The whiteboard adopts the method of 9 points locate. The steps are as follows:
Step 1: Connect all the equipments and run the whiteboard driver program.
Step 2: Adjust the projector position to make the video project on the Whiteboard and make sure the projected area is within the range that can be displayed on the
Whiteboard.
Step 3: Click the icon of the Whiteboard driver program at the lower right corner of the screen, a menu as followed will appear:
Click “Calibrate” to enter calibration screen, shown as below:
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Step 4: Click the center of the flashing “十” with pen to make four “十”s stop flashing.
This is a successful calibration. And according to the operation to calibrate the other three “十” one by one to finish the Whiteboard calibration.
Tips：
Improper calibration will cause whiteboard can not work, please do calibration properly again.
Click the key “ESC”, you will cancel the calibration operation.
For different model product, the calibration interface is a little different but calibration steps are same. The short-cut calibration is available on the whiteboard that has short-cut buttons. Please refer to calibration prompt to calibrate whiteboard.
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*Two pen writing (optional)
If your purchased electromagnetic whiteboard has two pens writing function, please pay attention to below instruction:
When you use two pens writing, need select hard pen or brush pen .
You can use two pens writing on the whiteboard at same time.
The computer system can not support two-mouse operation, so when the whiteboard is not in writing mode, two pens can not operate at same time.
The pens are provided together with whiteboard, so can not exchange with other pens, please pay attention to different them.
When you use two pens writing function, please make sure you are using special two pen writing software.
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Problem Trouble Shooting
※ Please refer to this list if your whiteboard use USB connection.
Problem Trouble Shooting
Reason Reason
There is no server icon at the lower right of the screen
Reason
Server program is not running
Server program is not installed
Try the following
Run server program
Install server program
Whiteboa rd
Do not work
The calibratio n points can appear not
Server icon is red
Server icon is green
Can not see green
“ 十 ” cursor on whiteboard
Can see mouse pointer move, but there is no stroke
Whiteboard is connected to computer not
Something wrong with server program
Wrong calibration
Pen battery has bad connection
Connect whiteboard computer by USB cable to
Uninstall server program and install server program again
Please calibrate again
Take off battery and install again.
Pen battery has not power
Replace battery or charge pen.
The writing pen is damaged Replace pen
The projector vertical adjustment or horizontal adjustment is not correct, it caused some part of screen overstep whiteboard projection area
The software is not in writing mode
The pen tip did not been pressed
Adjust projector
Switch to writing mode
Press pen tip on screen when you write
Can not write
Under desk mode, can see mouse pointer move, but under writing mode, can not write pressed right button on pen when you write stroke color is same to background color
Please do not press right button on pen when you write
Change stroke color or background color
Wireless pen can write, but there is warp
Only some area has warp
Wrong calibration
Projection distortion screen has
Calibrate again
Adjust projector
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Wireless pen can write but very slow
The stroke is slow than pen tip
Caused by anti-virus software
Close anti-virus software
The computer is running too many software
Close some software you do not use
The computer setting is too low
Please update computer hardware
Spiking stroke
There is spiking stroke when you write
There is strong magnetic interference
Remove the interference source or change a new environment interference.
The writing pen is damaged Replace pen without
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※ Please refer to this list if your whiteboard use wireless connection.
Reason phenomenon
Problem Trouble Shooting
Reason Try the following
There is no server icon at the lower right of the screen
Server program is not running
Server program is not installed
Run server program
Install server program
Whiteboard
Do not work
The calibration points can not appear
Can not search and bind whiteboard
Server icon is red
Server icon is green
Can not see green “十” cursor on whiteboard
Can not search whiteboard
Whiteboard is not connected to computer
Something wrong with server program
Wrong calibration
Pen battery has bad connection
Connect whiteboard to computer by USB cable
Uninstall server program and install server program again
Please calibrate again
Take off battery and install again.
Pen battery has not power
DC 5V power adapter could not supply power to whiteboard
Wireless receiver did not plug on computer
Replace battery or charge pen.
The writing pen is damaged Replace pen
The projector vertical adjustment or horizontal adjustment is not correct, it caused some part of screen overstep whiteboard projection area
Adjust projector
Connect DC 5V power adapter to supply power to electromagnetic board.
Connect computer and wireless receiver with USB cable
There is some block between wireless receiver and whiteboard that can shield electromagnetic wave
Adjust wireless receiver’s position and make sure good communication between whiteboard and wireless receiver
The connection between computer and electromagnetic whiteboard is broken.
The distance between wireless receiver and whiteboard is more than 15 meters
Shut off whiteboard’s power or wireless receiver’s power, bind the whiteboard again.
Adjust distance between wireless receiver and whiteboard.
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Whiteboard is disconnecte d suddenly during use
The server program changes to red during work
Can not write
Can see mouse pointer move, but there is no stroke
Under desk mode, can see mouse pointer move, but under writing mode, can not write
Wireless pen can write, but there is warp
Only some area has warp
Wireless pen can write but very slow
Spiking stroke
Eraser can not work
When there is many whiteboard around yours, others bound your whiteboard wrongly
The software is not in writing mode
The pen tip did not been pressed pressed right button on pen when you write stroke color is same to background color
Wrong calibration
Projection screen has distortion
Please bind your whiteboard again and remind others do not bind your whiteboard.
Switch to writing mode
Press pen tip on screen when you write
Please do not press right button on pen when you write
Change stroke color or background color
Calibrate again
Adjust projector
The stroke is slow than pen tip
There is spiking stroke when you write
Eraser can not work
Caused by anti-virus software
The computer is running too many software
The computer setting is too low
Close anti-virus software
Close some software you do not use
Please update computer hardware
There is strong magnetic interference
Remove the interference source or change a new environment without interference.
The writing pen is damaged Replace pen
Eraser is in stand by mode
Please press active button before use
Eraser battery has not power Replace battery
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Questions and Answers
What kinds of projector should I use?
You can use any projector that can project the computer image on the Whiteboard, including LCD project with high resolution and LCD board projector in lower price. Make sure the projector supports the resolution of the computer and 650ANSL is enough.
What should I do if I write on the Whiteboard by the water pen or permanent pen that can not be erased?
The whiteboard has two kind of surface: erasable surface and non-erasable surface. For
Erasable surface whiteboard, you can use water pen to write, but can not use permanent pen to write. For non-erasable surface whiteboard, can not use water pen or permanent pen to write. In case such things happen, please use a little alcohol to erase.
How to clean the surface of the Whiteboard?
Please use the dishcloth with a little water to clean the surface of the whiteboard and don’t let the water seep into the Whiteboard inside from the bottom frame.
What’s the requirement of the place where install the Whiteboard?
There is no magnetic field in the place where install the Whiteboard.
If you will fix the whiteboard on the wall, the wall must be upright.
The place must be dry.
Avoid straight sunshine.
For RF wireless connection whiteboard, there is no block between wireless receiver and whiteboard that can shield electromagnetic wave.
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Specification
Model
Frame size
Technology
Writing method
Aspect
Ratio
Sensitive area size
Resolution
Hardware
Resolution
Hot Key
Track Speed
Response
Speed
QWB200EM
88”
Electromagnetic
Wireless electromagnetic pen(two pen writing)
4:3
83″(1740*1200mm)
17400*12000
100points/cm
254points/inch
Two sides
5m/s,200inch/s
<8ms
QWB300EM
96”
Electromagnetic
Wireless electromagnetic pen(two pen writing)
4:3
92″(1920*1320mm)
19200*13200
100points/cm
254points/inch
Two sides
5m/s,200inch/s
<8ms
QWB100WSEM
100”
Electromagnetic
Wireless electromagnetic pen(two pen writing)
16:9
96″(2130*1200mm)
21300*12000
100points/cm
254points/inch
NA
5m/s,200inch/s
<8ms
Cursor speed
Real time response wireless pen’s click, simulate mouse operation
Real time response wireless pen’s click, simulate mouse operation
Real time response wireless pen’s click, simulate mouse operation
Location accuracy
Power consumptio n
Projection
Area Size
Port
Whiteboard
Size
Operation
System
Accessory
0.1mm
< 2W
79″(1600*1200mm)
Win2000/2003/XP/Vista/
Win 7 32bit or 64bit
Wireless pen/wall mounting parts/U S B extended cable
Win2000/2003/XP/Vista/
Win 7 32bit or 64bit
Wireless pen/wall mounting parts/U S B extended cable
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0.1mm
< 2W
87″(1760*1320mm)
0.1mm
< 2W
96″(2130*1200mm)
USB/RF
(confirmed by connection box)
1820*1280*34mm
USB/RF
(confirmed by connection box)
2000*1400*34mm
USB/RF
(confirmed by connection box)
2210*1280*34mm
Win2000/2003/XP/Vista/
Win 7 32bit or 64bit
Wireless pen/wall mounting parts/U S B extended cable
Optional
Stand(optional)/Eraser
/Pen holder
Wireless connection box, wireless dongle, 5V power adapter, COM port connection box, 15M special USB-COM cable
Stand(optional)/Eraser
/Pen holder
Wireless connection box, wireless dongle, 5V power adapter, COM port connection box, 15M special USB-COM cable
Stand(optional)/Eraser
/Pen holder
Wireless connection box, wireless dongle, 5V power adapter, COM port connection box, 15M special USB-COM cable
Working temperature
Working humidity
Storage temperature
Storage
Humidity
Frame
Material
Two Pen
Writing
-20℃~ 50℃
15%*90%
-20℃~ 55℃
15%*90%
Grey, Aluminum
-20℃~ 50℃
15%*90%
-20℃~ 55℃
15%*90%
Grey, Aluminum
-20℃~ 50℃
15%*90%
-20℃~ 55℃
15%*90%
Grey, Aluminum
Support
(Decided by main control box)
2110*1410*120mm
Support
(Decided by main control box)）
2290*1530*120mm
Support
(Decided by main control box)
2500*1410*120mm Packing dimension
Net Weight
Gross
Weight
25Kg
36Kg
28Kg
40Kg
Note: The design and specifications are subject to change without notice.
30Kg
42Kg
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If you want to learn more about our products, please visit our website: www.qomo.com
If you need more assistance, please kindly send email to our technical support: [email protected]
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28265 Beck Road, Suite C-1
Wixom, MI, 48393, USA
Phone: 1-866-990-QOMO (1-866-990-7666)
Fax: (248)281-1999(US) or (248)281-1998(International)
Sales Information and Quotes: [email protected]
Literature Request: [email protected]
Technical Assistance and Service:[email protected]
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