Dyna-Glo RMC-TT30P Operating instructions

Dyna-Glo RMC-TT30P Operating instructions
RMC-FA150NGDGD
Operating Instructions & Parts Manual
Please read and save these instructions. Read carefully before attempting to assemble, install, operate or maintain the product described. Protect yourself and
others by observing all safety information. Failure to comply with instructions could result in personal injury and/or property damage! Retain instructions for
future reference.
Dyna-Glo Delux Natural
Gas Construction Heater
®
Description
Dyna-Glo Delux model RMC-FA150NGDGD is a natural gas fired construction
heater, having a built-in thermostat, and a 150,000 BTU/Hr rating. The heater
uses natural gas for com­bustion and electricity to operate the motor and fan.
It is primarily to be used to temporarily heat well-ventilated buildings under
construction, alteration or repair. This heater should be utilized in sheltered, wellventilated areas, but never in occupied dwellings.
Figure 1 – Model RMC-FA150NGDGD
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Specifications
ANS Z83.7-2011 CSA 2.14-2011 Construction Heater
Model
Output Rating
BTU/Hr
Fuel
RMC-FA150NGDGD
150,000
Fuel
Consumption
Natural Gas Only 146 Cubic Ft/Hr
Hot Air Output
(CFM Approx) Motor
435
Electric Motor
Input
3440 RPM 120V/60Hz, 1/9 HP 0.7
Model
Manifold
Pressure
Maximum Supply
Pressure to Heater
Minimum Supply
Pressure to Heater
Temperature
Control
RMC-FA150NGDGD
4” W.C.
1/2 psi
5” W.C.
Built-In Thermostat
Model
Ignition
Spark Plug
Gap (Inches)
Ignitor Gap
(Inches)
RMC-FA150NGDGD Continuous spark .12
.12
Table of Contents
Page
Description . . . . . . . . . . . . . . . . . . . . . . . 1
Specifications . . . . . . . . . . . . . . . . . . . . . 1
Unpacking . . . . . . . . . . . . . . . . . . . . . . . 1
General Safety Information . . . . . . . . 1-3
Principals of Operation . . . . . . . . . . . . . 3
Ventilation . . . . . . . . . . . . . . . . . . . . . . . 3
Installation . . . . . . . . . . . . . . . . . . . . . . . 4
Operation . . . . . . . . . . . . . . . . . . . . . . . . 4
Maintenance . . . . . . . . . . . . . . . . . . . . 4-5
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Wiring Diagram . . . . . . . . . . . . . . . . . . . 6
Repair Parts Illustration . . . . . . . . . . . . . 7
Repair Parts List . . . . . . . . . . . . . . . . . . . 7
Troubleshooting Chart . . . . . . . . . . . . . 8
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 9
Unpacking
1.Unpack all materials used to protect
the heater inside of carton. Retain
plastic caps attached to exposed
Weight
(Pounds)
Size
L x W x H (Inches)
18.6 (Heater)
22 (Shipping)
25 x 9.4 x 15.5
fittings for use during storage.
2.Remove heater, accessories and all
hardware from carton.
3.Inspect all items for damage that may
have occurred during shipment.
General Safety Information
Make certain you read and understand
all warnings. Keep these instructions for
reference. They are your guide to safe
and proper operation of this heater.
Safety information appears throughout
these instructions. Pay close attention
to them. Below are definitions for the
safety information listed throughout
this manual.
Indicates an
im­minen­tly
hazardous situation which, if not
avoided, WILL result in death or serious
injury.
DANGER
WARNING
Indicates a poten­
Printed in China
Amperage
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tially hazardous situation which, if not
avoided, COULD result in death or serious
injury.
Indicates a poten­
tially hazardous
situa­tion which, if not avoided, MAY
result in minor or moderate injury.
CAUTION
IMPORTANT: Not every possible cir­
cumstance that might involve a hazard
can be anticipated. The warnings in this
manual and on tags or decals affixed to
the unit are therefore not all-inclusive.
If a procedure, work method, or oper­
ating technique not specifically recom­
mend­ed by is used, you must make sure
it is safe for you and others.
You should also ensure that equipment
will not be damaged or made unsafe by
the operating or maintenance method
you choose.
Consumer: Retain this manual for future
reference.
Rev 2013-06-13
PROFESSIONAL GRADE
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RMC-FA150NGDGD
Dyna-Glo Delux Operating Instructions and Parts Manual
Dyna-Glo Delux Natural Gas
Construction Heater
®
NEVER LEAVE THE HEATER
UNATTENDED WHILE BURNING!
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General Safety Information
(Continued)
General Hazard
Warn­ing: Failure
to comply with the precautions and
instructions provided with this
heater can result in death, serious
bodily injury, and property loss, or
damage from hazards of fire,
explosion, burn, asphyx­iation,
carbon monoxide poisoning, and/or
electrical shock. Only persons who
can under­stand and follow these
instructions should use or service
this heater.
WARNING
Fire, burn,
inhalation, and
explosion hazard. Keep solid
combustibles such as build­ing
materials, paper, or cardboard, at
a safe distance away from heater
as recom­mended by the
instructions. Never use the heater
in spaces which do or may contain
volatile or airborne combustibles or
products such as gasoline, solvents,
paint thinner, dust particles, or
unknown chemicals.
WARNING
WARNING
use.
Not for home or
recreational vehicle
This heater has been designed as a
construction heater in accordance with
ANS Z83.7 CSA 2.14. Other standards
govern the use of fuel gases and
heating products for specific uses.
Your local authority can inform you of
these. The primary purpose of these
construction heaters are to provide
temporary heating of building under
construction, alteration, or repair. When
properly used, the heater provides
safe economical heating. Products of
combustion are vented into the heated
area.
- For either indoor or outdoor use.
Adequate ventilation must be
provided.
California Proposition 65 Warning:
Fuels used in gas or oil fired appliances
and the products of combustion of such
fuels, contain chemicals known to the
State of California to cause cancer, birth
defects or other reproductive harm. This
product contains chemicals, including
lead and lead compounds, known to
the state of California to cause cancer,
birth defects or other reproductive harm.
Wash hands after handling.
Carbon monoxide
poisoning may lead
to death! Some people are more
affected by carbon monoxide than
others. Early signs of carbon monoxide
poisoning resemble the flu, with
headaches, dizziness, and/or nausea. If
you have these signs, the heater may
not be operating properly, or the
areas may not be sufficiently
ventilated. Get fresh air at once! Have
heater serviced.
Natural Gas: Natural gas has a
distinctive odor. This odor helps you
detect a natural gas leak. However,
the odor may fade. Natural gas may be
present even though no odor exists.
WARNING Install and use
heater with care.
Follow all local ordinances and codes.
In the absence of local ordinances and
codes, refer to the National Fuel Gas
Code handbook NFPA54/ANSI Z223.1
and the Natural Gas Installation Code,
CAN/CGA B149.1. This instructs on the
safe storage and handling of
flammable gases.
– Use only the electrical voltage and
frequency specified on model plate.
The electrical connections and
grounding of the heater shall follow
the National Electric Code, ANSI/NFPA
70 or the Canadian Electrical Code,
Part 1.
– Electrical grounding instructions This appliance is equipped with a
DANGER
three-prong (grounding) plug for
your protection against shock hazard
and should be plugged directly into
a properly grounded three-prong
receptacle or extension cord.
– Use only natural gas. Do not attempt
to operate on LP gas.
– Provide adequate ventilation. Before
using heater, provide at least a threesquare-foot opening of fresh, outside
air for each 100,000 Btu/Hr of rating.
– Do not use heater in occupied
dwellings or in living or sleeping
quarters.
– Keep appliance area clear and free
from combustible materials, gasoline,
paint thinner, and other flammable
vapors and liquids. Dust is combus­
tible. Do not use heater in areas with
high dust content.
Minimum heater clearances from
combustibles:
Outlet: 6 FtSides: 2 Ft.
Top: 3 Ft.
Rear: 2 Ft.
– Check heater for damage before each
use. Do not use a damaged heater.
– Check hose (if used) before each
use of heater. If highly worn or
cut, replace with hose specified by
manufacturer before using heater.
– Locate heater on stable and level
surface if heater is hot or operating.
– Never block air inlet (rear) or air
outlet (front) of heater.
– Never operate heater while
unattended.
– Keep heater away from strong drafts,
wind, water spray, rain, or dripping
water.
– Keep children and animals away from
heater.
For Technical Support or Troubleshooting, Call: 1-877-447-4768, 8:30 am - 4:30 pm CST
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Dyna-Glo Delux Operating Instructions and Parts Manual
Model RMC-FA150NGDGD
NEVER LEAVE THE HEATER
UNATTENDED WHILE BURNING!
General Safety Information
(Continued)
Principals of Operation
TEMPERATURE CONTROL SYSTEM
FUEL SYSTEM
– This heater is equipped with a thermo­
stat. Heater may start at anytime.
The pipe runs from the gas supply to
the heater itself. After the gas runs
through the pipe, it passes through
the solenoid valve and out the nozzle
into the combustion chamber.
A built-in thermostat allows the heater
to turn on and off to maintain a
consistent temperature.
– Never move, handle, or service a hot,
or operating heater. Severe burns may
result. You must wait 15 minutes after
turning heater off.
– To prevent injury, wear gloves when
handling heater.
– Never attach ductwork to heater.
– Do not alter heater. Keep heater in its
original state.
– Do not use heater if altered.
– Turn off natural gas supply to heater
and unplug when not in use.
– This heater is not to be used with
external thermostats, timers or other
devices that control or alter electrical
supply to the heater.
AIR SYSTEM
The internal motor turns the fan, which
pushes air around and through the
combustion chamber. Here the air is
heated and provides a constant stream
of warmth.
IGNITION SYSTEM
The spark module sends voltage to the
ignitor. The ignitor ignites the fuel and
air mixture.
SAFETY CONTROL SYSTEM
This system shuts the heater down if
the flame is extinguished. The fan and
motor will continue to operate, but
there will not be any heat.
Ignitor
Nozzle
Fan
THE NATURAL GAS SUPPLY
The user of this heater must provide
the natural gas supply and all fittings to
properly install the heater.
The natural gas supply should be able
to provide a minimum of 150 cubic feet
of gas per hour for each heater being
used. Consult with your natural gas
supplier for the proper sizing of all gas
lines. You must regulate the natural
gas supply down from a minimum of 5
inches of water column to a maximum
of 1/2 PSI.
Be sure to research and follow all local
ordinances and codes. In the absence of
local codes, follow the National Fuel Gas
Code Handbook NFPA54/ANSI Z223.1
and the Natural Gas Installation Code,
CAN/CGA B149.1.
Ventilation
WARNING
Motor
A three square foot
opening of fresh
outside air must be provided to operate
each heater safely. If the proper air vent­
ilation is not provided, carbon monoxide
poisoning can occur. Always be sure that
the proper ventilation is being provided
before starting this heater.
Clean
Heated
Air Out
(Front)
On/Off Switch
Power Cord
Combustion Chamber
Solenoid Valve
Regulator
Air Combustion
and Heating
Fuel
Spark Module (Spark Ignitor)
PCB Control
Figure 2 – Cross Section Operational View
For Technical Support or Troubleshooting, Call: 1-877-447-4768, 8:30 am - 4:30 pm CST
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PROFESSIONAL GRADE
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RMC-FA150NGDGD
Dyna-Glo Delux Operating Instructions and Parts Manual
Dyna-Glo Delux Natural Gas
Construction Heater
®
NEVER LEAVE THE HEATER
UNATTENDED WHILE BURNING!
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Installation
WARNING
Review and under­
stand all of the
warnings in the Safety Information
Section on pages 1–3. They are required
to operate this heater safely. Follow all
local and state codes when operating this
heater.
Be sure to test all
connections for leaks
after installation or service. Never use an
open flame to check for leaks. Apply a
50/50 mixture of dish soap and water to
each connection. If bubbles appear, there
is a leak. Correct all leaks immediately.
WARNING
1.Provide the natural gas supply system
(See Natural Gas Supply, on page 3).
2.Connect all plumbing and fittings
to the low-pressure Natural Gas
source. This source must be regulated
to a maximum of 1/2 PSI, and the
piping must be a 3/4 inside diameter
minimum, and not be over 10 feet
in length.
3.Line up the female threaded end
of the hose with the fitting on the
heater base and tighten.
4.Slowly open valve at natural gas
supply.
5.Check for leaks at all connections.
WARNING After installing all
gas piping, and
making the proper connections, be
sure to check for leaks. Apply a 50/50
mixture of dish soap and water to all
connections. Bubbles forming are
evidence of a leak. Be sure to correct
all leaks at once!
6.Close natural gas supply.
Operation
WARNING
Review and under­
stand all of the
warnings in the Safety Information
Section on pages 1–3. They are required
to operate this heater safely. Follow all
local and state codes when operating this
heater.
TO START HEATER
1.Follow all safety, installation and
ventilation instructions in this
manual.
2.Position the heater on a stable and
level surface, and be sure that no
drafts blow into the inlet or outlet of
the heater.
3.Plug the power cord of the heater
into a three hole grounded extension
cord. Be sure that the extension cord
is at least 6 feet long, and is UL listed.
4.Following the extension cord
requirements, plug the extension
cord into a 120 volt/60 Hertz, three
hole grounded outlet.
5.Open gas supply valve slowly.
6.Rotate on/off switch to the “ON” (I)
position. Set thermostat to desired
temperature. Thermostat setting may
be too low if heater does not start.
Select a higher temperature and start
heater.
NOTE: If the heater does not ignite,
turn on/off switch to “OFF” ( O )
position. Wait for the safety control to
reset (usually about 10 seconds), and try
again.
NOTE: If this does not work, the high
temperature switch may have opened
while the thermostat was shutting
down. Wait 10 to 15 minutes for the
switch to reset, then attempt to light
heater. Continued outages indicate a
system problem, have unit serviced
by a professional.
TO SHUT DOWN HEATER
1.Shut off the gas supply by closing the
valve tightly.
EXTENSION CORD WIRE SIZE
REQUIREMENTS
2.After a few seconds, the heater will
burn off the gas that was left in the
supply line.
• Up to 50 feet long, use 18 AWG rated
cord.
3.Turn on/off switch to the “OFF” ( O )
position.
• 51 to 100 feet long, use 16 AWG rated
cord.
4.Disconnect heater from power supply.
• 101 to 200 feet long, use 14 AWG
rated cord.
Hose
Maintenance
WARNING
Do not attempt to
service the heater
while it is hot, operating or plugged
in. Severe burns or electrical shock
can occur.
1.Be sure to inspect the heater before
each use. Check for leaks using the
method described in Installation
Inlet Connector
Figure 3 – Hose and Inlet Connector
For Technical Support or Troubleshooting, Call: 1-877-447-4768, 8:30 am - 4:30 pm CST
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Dyna-Glo Delux Operating Instructions and Parts Manual
Model RMC-FA150NGDGD
NEVER LEAVE THE HEATER
UNATTENDED WHILE BURNING!
section. Repair any leaks immediately.
Maintenance (Continued)
2.Always keep heater clean. Clean
the heater annually, or as often as
needed to remove any dust or debris.
When the heater becomes dirty, wipe
it down with a damp cloth.
3.Keep the inside of the heater
free from foreign objects and
combustibles.
4.Have the heater inspected annually
by a qualified service person.
SERVICE PROCEDURES
Never service heater
while hot, operating
or connected to the gas supply. Severe
burns or electrical shock may occur.
WARNING
REMOVING PROTECTIVE COVER
1.Remove base lower at the bottom of
the heater.
Fan Guard
FAN
IMPORTANT: Always remove the fan
from the motor shaft before removing
the motor assembly from the heater.
This will help prevent damage to the
fan.
Motor
Hex Nut
1.Remove base lower.
2.Remove fan guard.
3.Remove base.
4.Disconnect lead wires attached to
the motor.
5.Remove motor assembly.
6.Loosen fan setscrew using a 1/8” hex
wrench, and remove fan.
7.Using a soft cloth moistened with
kerosene or a cleaning solvent,
carefully clean the fan blades
making sure not to bend them.
8.Dry fan with clean cloth.
9.Assemble fan on motor shaft and
tighten hex nuts firmly (be careful
not to overtighten).
10.Reconnect lead wires as shown in
the Wiring Diagram (Figure 6).
Base
Fan
Washer
11.Reassemble base, fan guard and
base lower.
Base Lower
Figure 4 – Protective Cover Removal
Figure 5 – Fan Motor Shaft, Hex Nut
Location
IGNITOR
The only maintenance necessary for
the ignitor is to be sure that the gap
between the electrodes is kept between
.10” and .15”. The ignitor is accessible
through the combustion chamber.
Storage
CAUTION
Always disconnect
heater from gas
supply.
1.Replace the plastic caps over the
fittings they were installed when you
originally unpacked your heater.
2.Store the heater in a safe, clean and
dry location.
3.When removing the heater from
storage, always check inside of the
heater for any foreign objects left
by spiders or small animals. Keep
the inside of the heater clean from
foreign objects and combustibles.
2.Remove fan guard.
For Technical Support or Troubleshooting, Call: 1-877-447-4768, 8:30 am - 4:30 pm CST
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PROFESSIONAL GRADE
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RMC-FA150NGDGD
Dyna-Glo Delux Operating Instructions and Parts Manual
Dyna-Glo Delux Natural Gas
Construction Heater
®
NEVER LEAVE THE HEATER
UNATTENDED WHILE BURNING!
Wiring Diagrams
High Limit
Switch
Yellow
Gas
Valve
White
Spark Plug
Back
Pressure
Switch
Flame
Control
Black
Blue
Orange
White
Black
Motor
White
Black
White
Yellow
on / off
Green
White
Thermostat
Red
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Black
Flame
Control
Line
Neut
Valve
Ground
Flame Control
Line Cord
Flame
Control
Green
If any original wiring as supplied with the heater must be
replaced, it must be replaced with type AWG105°C wire or its
equivalent except as indicated (*Type SF2-200, **SGI-250°C)
Figure 6 – Wiring Diagram
For Technical Support or Troubleshooting, Call: 1-877-447-4768, 8:30 am - 4:30 pm CST
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RMC-FA150NGDGD
Dyna-Glo Delux Operating Instructions and Parts Manual
For Repair Parts, call 1-877-447-4768
Please provide following information:
-Model number
-Serial number (if any)
-Part description and number as shown in parts list
1
3
NEVER LEAVE THE HEATER
UNATTENDED WHILE BURNING!
26
4
5
8
6
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9
2
10
7
12
25
18
24
23
13
14
11
27
21
Use only original
WARNING replacement parts.
This Heater must use design-specific
parts. Do not substitute or use generic
parts. Improper replacement parts could
cause serious or fatal injuries.
22
15
20
19
17
16
Figure 7 – Repair Parts Illustration for Natural Gas Construction Heater
Repair Parts List for Natural Gas Construction Heater
Ref.
No.
Description
Part
No.
Qty.
1
Nozzle Assembly
2
Nozzle Nut
3
Thermal Switch Bracket
4
Thermal Switch 5Spark Plug Nut
6Spark Plug 7
Tubing Assembly
8
Handle Assembly
9
Motor Support
10
Motor Assembly
11
Motor Bracket
12
Fan Guard
13
Thermostat Assembly
14
Clip
2315481
2304945
2304826
2201373
2305686
2301974
2315483
2101447
2304823
2315447
2304938
2304939
2201186
2301973
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Ref.
No.
Description
Part
No.
Qty.
15
Power Cord Assembly
16
Connector Inlet
17Solenoid Valve Bracket
18
Knob
19Solenoid Valve 20
Fitting
21
Regulator 22
Fitting
23
PCB Assembly
24Switch
25
Capacitor
26
Cord Wrap
27
Back Pressure Switch
2201163
2315478
2301968
2101207
2304277
2315479
2315556
2315480
2201181
2201549
2201390
2101423
1
1
1
1
1
1
1
1
1
1
1
2
For Technical Support or Troubleshooting, Call: 1-877-447-4768, 8:30 am - 4:30 pm CST
7
www.ghpgroupinc.com
PROFESSIONAL GRADE
RMC-FA150NGDGD
Dyna-Glo Delux Operating Instructions and Parts Manual
Dyna-Glo Delux Natural Gas
Construction Heater
®
NEVER LEAVE THE HEATER
UNATTENDED WHILE BURNING!
Troubleshooting Chart
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Symptom
Possible Cause(s)
Corrective Action
Fan does not turn when
electrical connection is
made
1. No electric power to heater
1. Check current to electric outlet. If voltage is
correct, check power cord and extension cord for
cuts and breaks
2. Be sure that housing is not damaged. Make sure
there are no obstructions to the fan
3.Straighten blade(s) to match others
4. Replace motor
1. Check igniter wire. Reattach or tighten if loose.
Check spark module. Replace if necessary. Check
all electrical components
2.Set gap to 0.12”
3. Replace spark plug
1. If the heaters output is restricted, internal temp­
era­ture becomes too high. Move heater away
from any obstructions
2. Replace control valve
3. Clean inside of heater
Heater will not fire
2. Fan blade contacts inside of heater
housing
3. Fan blade(s) bent
4. Fan motor defective
1. No spark at igniter
Heater quits while
running
2. Improper spark gap
3. Bad electrode
1. Internal temperature too high causing
limit switch to shut down operation
2. Damaged control valve
3. Dust or debris build-up inside of heater
Always be sure to follow proper maintenance procedures, by cleaning the heater once per month during regular usage, and
check spark gap at least once per season.
For Technical Support or Troubleshooting, Call: 1-877-447-4768, 8:30 am - 4:30 pm CST
8
www.ghpgroupinc.com
Warranty
Dyna-Glo Delux Operating Instructions and Parts Manual
RMC-FA150NGDGD
LIMITED WARRANTY:
This limited warranty is extended to the original retail purchaser of this Forced Air/Convection/Radiant Heater and warrants against any
defect in materials and workmanship for a period of one (1) year from the date of retail sale. GHP Group, Inc., at it’s option, will either
provide replacement parts or replace or repair the unit, when properly returned to the retailer where purchased or one of our service centers
as directed by GHP Group, Inc., within one (1) year of retail purchase. (Shipping costs, labour costs, etc. are the responsibility of the purchaser.)
DUTIES OF THE OWNER:
This heating appliance must be operated in accordance with the written instructions furnished with this heater. This warranty shall not excuse
the owner from properly maintaining this heater in accordance with the written instructions furnished with this heater. A bill of sale, canceled
check or payment record must be kept to verify purchase date and establish warranty period. Original carton should be kept in case of warranty
return of unit.
WHAT IS NOT COVERED:
1.
Damage resulting from use of improper fuel.
2.
Damage caused by misuse or use contrary to the owners manual and safety guidelines.
3.
Damage caused by a lack of normal maintenance.
4.
Fuses
5.
Use of non-standard parts or accessories.
6.
Damage caused in transit. Freight charges on warranty parts or heaters to and from the factory shall be the responsibility of the owner.
This warranty does not imply or assume any responsibility for consequential damages that may result from the use, misuse, or the lack of
routine maintenance of this heating appliance. A cleaning fee and the cost of parts may be charged for appliance failures resulting from lack of
maintenance. This warranty does not cover claims which do not involve defective workmanship or materials. FAILURE TO PERFORM
GENERAL MAINTENANCE (INCLUDING CLEANING) WILL VOID THIS WARRANTY.
THIS LIMITED WARRANTY IS GIVEN TO THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. THE
REMEDY PROVIDED IN THIS WARRANTY IS EXCLUSIVE AND IS GRANTED IN LIEU OF ALL OTHER REMEDIES. IN NO EVENT WILL
GHP GROUP, INC. BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not
allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.
CLAIMS HANDLED AS FOLLOWS:
1. Contact your retailer and explain the problem.
2. If the retailer is unable to resolve the problem, contact our Customer Service Dept. detailing the heater model, the problem, and proof
of date of purchase.
3. A representative will contact you. DO NOT RETURN THE HEATER TO GHP GROUP,INC. unless instructed by our Representative.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
TO REGISTER THE WARRANTY ON YOUR HEATER, PLEASE FILL OUT THIS CARD COMPLETELY
AND MAIL WITHIN 14 DAYS FROM DATE OF PURCHASE OR REGISTER ON-LINE AT www.ghpgroupinc.com
NAME: ______________________________________ PHONE: (
) __________________ EMAIL: ____________________________
ADDRESS: _________________________________ CITY: ______________________________ STATE: __________ ZIP: ____________
MODEL: ____________________ SERIAL #: _______________________________________ DATE PURCHASED: __________________
DEALER PURCHASED FROM: ____________________________________________ TYPE OF STORE: __________________________
CITY & STATE WHERE PURCHASED: ______________________________________________ PRICE PAID: _______________________
Please Take a Minute To Give Us Your Answers To The Following Questions.
All Responses Are Used Solely For Market Research And Are Held In Strict Confidence.
Male
Female
18-24
25-39
40-59
60 and over
Who primarily decided this purchase?
Purpose of Purchase? _______________________________________________________________________________________________
Do you own any other portable heaters? Yes No If yes, type____________________________brand_____________________
How do you intend to use your new heater?
Construction Site
Farm
Warehouse/Commercial
Garage/Outbuilding Other
How did you become aware of this heater?
In-Store Display
Newspaper Ad
Magazine Ad
Friend/Relative
TV Commercial
Store Salesperson Other ___________________________
What made you select this heater?
Style
Size/Portability
Price
Package
Brand
Other ___________________
Do you:
own
rent Would you recommend this heater to a friend?
Yes
No
Please give us your comments:________________________________________________________________________________________
THANK YOU FOR COMPLETING THIS FORM!
Information will be held confidential.
9
WARRANTY REGISTRATION
IMPORTANT: We urge you to fill out your warranty registration card within fourteen (14)
days of date of purchase. You can also register your warranty on the internet at
www.ghpgroupinc.com. Complete the entire serial number. Retain this portion of the card
for your records.
GHP Group, Inc.
6440 W Howard St
Niles, IL 60714-3302
Tel: (877) 447-4768
www.ghpgroupinc.com
SAVE THIS CARD!
Place
Postage
Stamp
Here
GHP Group, Inc.
6440 W Howard St
Niles, IL 60714-3302
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