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Hospital Transport Chair
Manual Wheelchair
User Manual
3J01-INS-LAB-RevB13
© 2012 GF Health Products, Inc.
Read this manual before operating your wheelchair.
Save this manual for future use.
The most current version of this manual can be found online at www.grahamfield.com.
CONTENTS
1 INTRODUCTION.........................................................................3
2 IMPORTANT SAFETY PRECAUTIONS ........................................5
3 GETTING STARTED ...................................................................8
4 HANDLING TIPS ........................................................................9
5 ASSEMBLY..............................................................................13
6 ADJUSTMENTS .......................................................................17
7 MAINTENANCE .......................................................................23
8 TROUBLESHOOTING ...............................................................28
9 LIMITED WARRANTY ..............................................................29
10 INDEX .....................................................................................31
GF Health Products, Inc. is not responsible for typographical errors.
All illustrations, specifications, packaging and warranties contained in this catalog are based on the latest product information available at the time of printing. The most current product information, including the most current revision of this manual, can be found online at www.grahamfield.com. Graham-Field, Everest & Jennings, E&J, and
Traveler are registered trademarks of GF Health Products, Inc.
2 3J01-INS-LAB-RevB13 • Traveler HTC User Manual
READ THIS MANUAL BEFORE OPERATING YOUR WHEELCHAIR
1 INTRODUCTION
Important safety, operating, and maintenance instructions that warrant your attention are included in this user manual. Read the entire manual carefully before operating your new wheelchair, and refer to it as often as necessary to help maintain good performance standards.
Consult your healthcare professional and GF Health Products, Inc.
(“Graham-Field”) authorized distributor for assistance in developing and learning safe and effective techniques for performing your daily activities according to your individual physical abilities and needs, and to make certain that your wheelchair is properly prescribed and adjusted for your use.
The safety precautions in this manual are general warnings intended to be used only as basic guidelines. You may find it necessary to develop your own methods for safely solving frequently encountered challenges. Again, consult your professional medical advisors for their recommendations about safety methods, and never hesitate to ask for their assistance.
Your wheelchair should receive frequent, regularly scheduled maintenance, including an inspection of the mechanical parts, to ensure proper operation. Some suggested inspection procedures, troubleshooting procedures, and adjustment procedures are included in this manual. When it comes to service and repair, remember that your
Graham-Field authorized distributor knows your wheelchair best.
Thank you for choosing an Everest & Jennings product. We at
Graham-Field wish to assure you of our continuing commitment to provide innovation and quality in our products. The Traveler HTC, intended for institutional use, provides the ideal solution to the hospital/clinical transport need by incorporating special attendant and inventory control features with a heavy duty frame designed to support up to 500 lb users.
The person performing adjustments on the Traveler HTC has the responsibility of making certain that the user can safely operate the
3J01-INS-LAB-RevB13 • Traveler HTC User Manual 3
wheelchair with the adjustments selected. This person must evaluate the user's ability, weight, physical condition, the environment in which the wheelchair will be used, and the terrain over which the wheelchair will travel. We recommend the use of anti-tippers at all times.
WARNING: Anti-tippers must be installed in the downward position.
Please note the following special statements, used throughout this manual, and their significance:
WARNING: Indicates a potential hazard situation or unsafe practice that, if not avoided, could result in death or serious personal injury.
CAUTION: Indicates a potential hazard situation or unsafe practice that, if not avoided, could result in minor or moderate personal injury.
s NOTICE: Indicates a potential hazard situation or unsafe practice that, if not avoided, could result in product or property damage.
Info: Provides application recommendations or other useful information to ensure that you get the most from your product.
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2 IMPORTANT SAFETY PRECAUTIONS
IMPORTANT SAFETY PRECAUTIONS: ALWAYS FOLLOW THESE SAFETY
PRECAUTIONS WHEN USING YOUR WHEELCHAIR. FAILURE TO DO
SO COULD RESULT IN PERSONAL INJURY TO YOU OR OTHERS OR
DAMAGE TO YOUR WHEELCHAIR.
Safety requires the constant attention of the wheelchair user and the attendant. It is extremely important to learn and always use safe methods of performing basic daily activities. Always consult your healthcare professional to determine those methods most suitable for your individual abilities.
Protect yourself and your wheelchair by having your Traveler HTC serviced regularly. Whenever any part of your Traveler HTC is not functioning properly, contact your Graham-Field authorized distributor immediately, as a hazardous situation could result, causing personal injury or damage to your wheelchair. ONLY EXCELLENT CONDITION
IS ACCEPTABLE WHERE SAFETY IS CONCERNED. Periodic inspection, adjustment, and replacement of worn parts will provide many years of superb performance.
WARNINGS
WARNING: Traveler HTC maximum weight capacity is 500 lb
(227 kg), EVENLY DISTRIBUTED.
WARNING: Do not operate this wheelchair on streets or roadways.
WARNING: Do not operate this wheelchair on hilly or rough terrain, sand, wet or icy surfaces, or surfaces with impaired traction. Ensure that pathway is clear of all obstacles.
WARNING: Do not turn wheelchair while going downhill, as wheelchair could tip over.
WARNING: Do not attempt inclines without anti-tippers installed in the downward position. Do not attempt any incline or decline greater than six degrees (10% grade, or one foot of rise or fall per ten feet of ramp length).
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6
WARNING: This wheelchair does not offer seating or occupant restraint equivalent to the seat provided in a motor vehicle! To increase your safety while traveling in a motor vehicle, always transfer to the vehicle seat and use the restraint provided by the vehicle manufacturer.
WARNING: Do not tie down or attach anything to the wheels.
This could cause tipping and possibly result in injury or damage to the wheelchair.
WARNING: The footplates' lowest point should clear the ground by at least 2 1 / 2 inches, to permit proper clearance of potential obstruction.
WARNING: Doing a “wheelie” (tilting the wheelchair backward until it reaches its balance point) is dangerous and could result in personal injury to the user.
WARNING: Do not stand or step on the footplates while transferring to or from your wheelchair. This could cause the wheelchair to tip or may cause personal injury or damage to your wheelchair.
WARNING: Do not place your hands between seat rail and side panel.
WARNING: Always engage wheel locks before transferring, using a wheelchair lift or using an elevator.
WARNING: Ensure that wheelchair is on a stable, level surface and engage wheel locks before and during transfer.
WARNING: Operate only with anti-tippers in place. Anti-tippers must be installed in the downward position.
WARNING: Do not lean over the top of the wheelchair back. This could cause the wheelchair to tip over.
WARNING: To reduce the risk of tipping before leaning or reaching forward, sit back in the seat and rotate casters fully toward front of wheelchair.
WARNING: Unauthorized modification or the use of non-Everest & Jennings replacement parts could change the structure of the wheelchair, void the warranty, and create a hazardous condition resulting in serious personal injury.
WARNING: Do not lean on this wheelchair or use it as a walker—these are practices which could result in loss of balance and personal injury.
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WARNING: Do not use your wheelchair on escalators.
WARNING: Wheel locks are not brakes. Do not use the wheel locks to slow down your wheelchair, or while the wheelchair is moving. Wheel locks are only intended to keep the wheelchair in place when it is at a complete stop.
WARNING: Notice for California Customers- California
Proposition 65 WARNING: This product contains a chemical known to the State of California to cause cancer and reproductive or developmental harm.
WARNING: GF Health Products, Inc. specifically disclaims responsibility for any personal injury or property damage which may occur during any use which does not comply with federal, state, or local laws or ordinances.
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3 GETTING STARTED
Please familiarize yourself with main components, identified in
Traveler HTC illustration below.
push handle / anti-fold bar back upholstery anti-theft pole back post attendant wheel lock armpad arm seat upholstery padded leg panel elevating legrest anti-tipper
8 handrim rear wheel frame crossbrace footplate caster housing caster fork caster wheel
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4 HANDLING TIPS
The Everest & Jennings Traveler HTC has been designed and engineered to perform as a stable and well balanced unit when used for its intended purpose. However, it is possible to tip the Traveler HTC over if it is used improperly. We urge you to learn the characteristics of your wheelchair.
It is most important to learn safe methods to perform the daily activities basic to your lifestyle. Consult your medical professionals for assistance in developing the skills and proper techniques to perform all activities safely.
BALANCE
Proper balance is the key to maintaining the stability of your wheelchair.
Reaching, bending, and transferring to or from a wheelchair will change the weight distribution and center of gravity of you and your wheelchair.
When performing such activities, do so as instructed in the following paragraphs to avoid tipping the wheelchair.
TRANSFER ACTIVITIES
WARNING: Always ensure that the wheelchair is on a stable, level surface and engage wheel locks before transfer.
WARNING: Do not step on the footplates; this could cause the wheelchair to tip. Fold them up, and either detach them, or swing them aside.
WARNING: There is a critical moment when there is little or no seat platform beneath you. Take every precaution to reduce this unsupported distance before you attempt transfer.
Transferring into or out of a wheelchair is a very difficult maneuver.
Exercise extreme care when transferring without the aid of either an attendant or a patient lift. Consult your physician, nurse, or physical therapist for assistance in developing your individual technique. Make sure that the wheelchair is stabilized, and will not move or slide during the transfer. Take extra precaution to prevent tipping. Use good body mechanics to prevent personal injury.
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REACHING / BENDING
WARNING: Always turn the casters frontward to provide stability while reaching. If in doubt, ask for assistance or use a device that will extend your reach without requiring you to shift your weight.
Although it is not recommended, you may find it occasionally necessary to lean or reach from your wheelchair. Consult with your healthcare professional for assistance in developing your personal safe reaching or moving techniques suited to your ability and restrictions.
Forward or sideward
WARNING: Do not attempt to reach objects if you are required to move forward in the seat. Do not attempt to retrieve objects from the floor if you must reach down between your knees.
Do not shift your weight in the direction that you are reaching and / or bending; this could cause the wheelchair to tip.
1. Maneuver the wheelchair as close as possible to the object you wish to reach.
2. Rotate both casters fully forward; go forward, and then back the wheelchair toward the object to swing the casters fully forward.
3. Engage both wheel locks.
4. Ensure that the casters are rotated fully forward before reaching. If not, repeat step 2.
Backward
WARNING: Do not engage the wheel locks while reaching or bending backward. Should your weight suddenly shift accidentally, it is better to roll in that direction than to tip over.
WARNING: Do not lean over the back upholstery; this could cause the wheelchair to tip.
1. Maneuver the wheelchair as close as possible to the object; the rear wheels will limit how close you can get.
2. Rotate both casters fully forward; go forward, and then back the wheelchair toward the object to swing the casters fully forward.
3. Reach only as far as your arm will extend without changing your sitting position. If in doubt, reposition the wheelchair or ask for assistance.
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RAMPS AND INCLINES
WARNING: During descent, the footplates' lowest point should be no closer to the ground than 2 1 / 2 inches to permit proper clearance.
WARNING: Do not attempt inclines without anti-tippers installed in the downward position. Do not attempt any incline or decline of more than 6 degrees (10% grade, or one foot of rise or fall per ten feet of ramp length).
WARNING: Do not use wheel locks to slow your descent.
Attempting to use wheel locks is likely to result in accidental locking that could cause the wheelchair to stop abruptly, suddenly pitch forward, or tip sideways.
WARNING: Avoid changing direction while descending a ramp or incline, as this could cause instability.
Most people are capable of negotiating short inclines without assistance, depending upon upper body strength, endurance, and the degree of incline. Know your own capabilities and limitations in terms of strength and endurance before attempting to negotiate an incline or decline.
Practice with an attendant or healthcare professional first before attempting any inclines, declines, curbs or ramps. Always inspect the ramp for hazards such as holes, slippery or uneven surfaces, etc. before starting up or down. If you can not see the entire ramp, ask someone to inspect it for you.
Ascent
Lean the upper part of your body slightly forward as you ascend the incline. If it becomes necessary to stop on the incline, avoid any abrupt or sudden forward movement as you resume climbing, this could cause tipping.
Descent
Always face forward when going down a ramp, but do not lean forward; this could cause tipping. Lean slightly backward to increase stability. It is critical to keep the wheelchair under control at all times. Descent should be made slowly and safely by grasping the handrims; however, use care, as friction heat will be generated. We recommend the use of gloves to reduce the effects of friction heat, but going slower is a better alternative.
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CURBS AND STEPS
Curbs, steps and stairways are dangerous obstacles that confront the wheelchair user. When you encounter curbs, find a way around, or use the ramps now available in most locations. If you encounter steps and there is no ramp available, avoid the steps by utilizing the disabled designated elevators now required in most locations.
WARNING: Never attempt to negotiate steps, stairs or escalators in your Traveler HTC.
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5 ASSEMBLY
UNPACKING
1. Check for any obvious damage to the carton or its contents.
If damage is evident, notify the carrier or your Graham-Field authorized distributor.
2. Remove all loose packing from the carton.
3. Carefully remove all the components from the carton.
Info: Unless the Traveler HTC is to be used immediately, retain boxes, containers and packing material for use in storing until use of Traveler HTC is required.
Inspection
1. Examine the wheelchair for nicks, dents, scratches or other damage.
2. Inspect all components.
Storage
1. Store the repackaged wheelchair in a dry area.
2. Do not place other objects on top of the repackaged wheelchair.
ASSEMBLY
Specific tools needed to perform each assembly step are identified in assembly directions. A complete list of tools needed to perform all operations in this section follows:
M13 wrench
M10 wrench
M5 hex key
M4 hex key
Unfold Traveler HTC
Unfold the Traveler HTC by pushing down with even pressure on the top of the seat upholstery on both sides.
WARNING: Do not place your hands between seat rail and side panel.
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Install Push Handle / Anti-Fold Bar
M10 wrench, M4 hex key
1. Slide the push handle / antifold bar over both back posts as shown at right.
back post
2. Install the nuts and bolts that secure the push handle / anti-fold bar on both sides as shown at right. Use an M10 wrench and M4 hex key to tighten.
Install Anti-Tippers
M13 wrench, M5 hex key install push handle / anti-fold bar push handle /
anti-fold bar bolt
1. Slide the anti-tipper tube, wheels downward, into the frame bottom rail, as shown at lower right.
2. Install bolt through top frame rail hole, anti-tipper, and bottom hole as shown. Install nut on bolt. Use an M13 wrench and M5 hex key to tighten.
secure push handle / anti-fold bar
3. Repeat steps 1 and 2 for other anti-tipper.
install anti-tipper
WARNING: Anti-tippers must be installed in the downward position.
nut bottom
rail bolt nut anti-tipper
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Install Anti-Theft Pole
M10 wrench, M4 hex key
1. Attach upper pole section to lower pole section using the included M6 bolt and nut as shown at right.
2. Use an M10 wrench and M4 hex key to tighten.
upper
anti-theft pole nut bolt attach upper and lower anti-theft poles lower anti-theft pole
3. Attach the pole assembly to the wheel lock bracket using M6 bolt and nut as shown at right.
4. Use an M10 wrench and M4 hex key to tighten.
install anti-theft pole nut wheel lock bracket bolt
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Install Elevating Legrests (or Optional Footrests)
M13 wrench
WARNING: The footplates' lowest point should be no closer to the ground than 2 1 / 2 inches, to permit proper clearance.
WARNING: Do not stand on the footplates; this could cause the wheelchair to tip.
1. Set legrest on wheelchair frame (so that legrest hinge plates engage hinge pin bolts).
swingaway release lever
2. Swing legrest inward.
3. Attach anti-theft nuts.
nut hinge plate
4. Use an M13 wrench to tighten.
5. Ensure legrests are locked in place and swingaway release levers are locked in a rearward position, toward back of wheelchair.
install elevating legrest / optional footrest
WARNING: Ensure that front rigging is locked in place before occupying or operating wheelchair.
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6 ADJUSTMENTS
The Traveler HTC offers several adjustments to make it easier and more comfortable to drive. Section 7, MAINTENANCE, offers preventive maintenance suggestions for keeping your wheelchair in excellent condition; ensure that all components are in excellent condition before adjusting. The following are recommended methods; after a few adjustments, you may develop your own. Always consult your
Graham-Field authorized distributor for assistance.
The person performing adjustments on the Traveler HTC has the responsibility of making certain that the user can safely operate the wheelchair with the adjustments selected. This person must evaluate the user's ability, weight, physical condition, the environment in which the wheelchair will be used, and the terrain over which the wheelchair will travel.
All adjustments and their page locations are referenced in the index at the end of this manual. Specific tools needed to perform each adjustment are identified in adjustment directions. A complete list of tools needed to perform all adjustments in this section follows:
Hex wrench furnished with wheelchair
M13 wrench
M10 wrench
M5 hex key
M4 hex key
REAR WHEELS & CASTERS
We recommend that you do not replace or adjust rear wheel or caster components yourself, since special tools and training are required. Please contact your Graham-Field authorized distributor when your rear wheels or casters need adjustment, or if you wish to change seat height.
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ARMS
M10 wrench, M4 hex key
All Traveler HTC arms are fixed.
Remove Arm
1. Use an M10 wrench and M4 hex key to remove bolt and nut that secure arm to front arm socket.
nut
2. Hold arm by center of armpad. Lift straight up and off.
Install Arm
1. Hold arm by center of armpad. Lower arm straight down into sockets.
remove arm right arm bolt
2. Install bolt and nut that secure arm to front arm socket as shown above. Use an M10 wrench and M4 hex key to tighten. Ensure nut is tightened and locked in place.
WARNING: Ensure that arms are locked in place before occupying or operating wheelchair.
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FRONT RIGGING
ELEVATING LEGREST, SWINGAWAY
WARNING: The footplates' lowest point should be no closer to the ground than 2 1 / 2 inches, to permit proper clearance.
WARNING: Do not stand on the footplates; this could cause the wheelchair to tip.
Remove Elevating Legrest
(or Optional Footrest)
M13 wrench swingaway release lever
1. Traveler HTC front rigging (elevating legrests or optional footrests) are equipped with anti-theft nuts, shown at right. Use an
M13 wrench to remove them.
nut hinge plate
2. To release lock, pull remove elevating legrest / optional footrest swingaway release lever forward, toward front of wheelchair. Legrest will swing outward.
3. To remove, lift legrest straight up off hinge pin bolt.
Attach Elevating Legrest (or Optional Footrest)
M13 wrench
1. Set legrest on wheelchair frame (so that legrest hinge plates engage hinge pin bolts).
2. Swing legrest inward.
3. Attach anti-theft nuts. Use an M13 wrench to tighten.
4. Ensure that legrests are locked in place and that swingaway release levers are locked in a rearward position, toward back of wheelchair.
WARNING: Ensure that front rigging is locked in place before occupying or operating wheelchair.
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ADJUST LEGREST ELEVATION
CAUTION: It is possible to RAISE the elevating legrest without moving the legrest release lever. As a safety feature, however, in order to LOWER the elevating legrest you must move the legrest release lever. This is to prevent the legrest from accidentally dropping while the user’s leg is elevated.
WARNING: Ensure elevating legrests are locked in place before occupying or operating wheelchair.
Raise elevating legrest
Slowly rotate the legrest up to the desired position. Ensure elevating legrest is locked in position.
Lower elevating legrest
1. To allow the elevating legrest to lower without dropping suddenly, support its weight and move the release lever forward.
legrest release lever
2. Slowly lower elevating legrest to desired position.
legrest panel
3. Release lever. Ensure elevating legrest is locked in position before letting go of legrest.
adjust legrest
Adjust Elevating Legrest Panel Position
The legrest panel can be rotated up and out of the way. Refer to picture above.
1. To adjust panel, hold the panel and rotate it upward.
2. To return panel to position, hold the panel and rotate downward.
The panel will stop at the proper position.
WARNING: Ensure legrest panels are locked in place before occupying or operating wheelchair.
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Adjust Footplate Extension Length (Elevating Legrest or
Optional Footrest)
1. See picture at right.
Loosen latch to free footplate extension inside hanger.
2. Press down on the locking button and adjust the footplate to the desired length.
Ensure the locking button is completely extended and securely fastened in the adjustment hole.
locking button adjustment holes latch
3. Fasten latch to secure footplate extension inside hanger.
4. Repeat steps 1-3 for the other footplate extension. footplate hanger elevating legrest footplate extension, adjust length
5. Ensure both footplate extensions are securely fastened and minimum ground clearance is 2 1 / 2 inches.
WARNING: Ensure footplates are securely fastened before occupying or operating wheelchair.
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CROSSBRACES
Tighten Crossbraces
M13 wrench, M5 hex key
Check the crossbraces to ensure that the bolt and nut securing both crossbraces in the center of the wheelchair are secure (crossbraces should be loose enough to fold easily, yet snug enough to take up excess play). Use an M13 wrench and M5 hex key to tighten.
ATTENDANT WHEEL LOCKS
Adjust Wheel Locks
M10 wrench
1. Use an M10 wrench to loosen the adjustment bolt until the wheel lock slides on the frame.
2. Place the wheel lock in the locked position and slide it into contact with the tire.
adjust wheel lock lever adjustment bolt shoe right wheel
3. Place the wheel lock in the unlocked position and slide it 3 / 8 " closer to the tire.
4. Use an M10 wrench to tighten the adjustment bolt and engage the wheel lock to check the fit. The wheel lock should indent the tire at least 3 / 8 ".
5. Repeat steps 1-4 for other wheel lock. Tighten the adjustment bolts securely to eliminate wheel lock movement on frame.
WARNING: Ensure that wheel locks are adjusted so that they lock in place appropriately before occupying or operating wheelchair.
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7 MAINTENANCE
Protect your E&J Traveler HTC by having it serviced regularly. Proper care and maintenance are essential to keep your wheelchair in safe working condition. Periodic inspection, adjustment, and replacement of worn parts will provide many years of superb performance. When you believe that a component or part of your Traveler HTC is not functioning properly, contact your Graham-Field authorized distributor immediately, as a potentially hazardous condition could result. Only excellent condition is acceptable where safety is concerned.
Service Manual
There is no service manual for the Traveler HTC. Please contact your
Graham-Field authorized distributor with service questions not answered by this manual.
Info: We recommend that you have a Graham-Field authorized distributor perform a six month maintenance check, as the distributor may find and correct a problem which might otherwise go undetected and eventually cause more serious problems and / or personal injury.
Do-It-Yourself Maintenance
You can do many of the scheduled maintenance tasks yourself, if you have mechanical ability and a few basic tools. Refer to the maintenance schedule on the next page for the recommended regularity of each procedure. If any maintenance procedure is not clear to you, ask your
Graham-Field authorized distributor for assistance.
s NOTICE: Improper maintenance can cause operating problem and may affect your warranty.
WARNING: Unauthorized modification or the use of non-Everest & Jennings replacement parts could change the structure of the wheelchair, void the warranty, and create a hazardous condition resulting in serious personal injury.
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MAINTENANCE SCHEDULE
Procedure
Check tire wear
Check handrims
Check wheel lock engagement
Check anti-tippers
Wipe off frame with soft cloth
Check upholstery
Check rear wheel adjustment
Check arms
Check backposts / push handle
Check elevating legrests / footrests
Clean frame
Check caster stem rotation
GF distributor maintenance check
Check rear wheel bearings (distributor)
Check caster bearings (distributor)
Perform at least every
Week Month 3 Months 6 Months
✔
✔
✔
✔
✔
✔
✔
✔
✔
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List of Tools
The tools and cleaning supplies listed will assist in the procedures outlined in Section 7.
30 weight oil (available at most auto parts stores)
Phillips screwdriver soft cloth mild soap and water solution
General Care
Always evaluate the overall operation of your wheelchair. It should function with ease and should travel straight without excessive drag or pull to one side.
Remember, your Graham-Field authorized distributor knows your wheelchair best when it comes to service and repairs. Contact your distributor with any questions or concerns regarding the safe operation and maintenance of your wheelchair. Regular maintenance is essential for your safety and continued operation of your wheelchair.
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Check Tire Wear
Examine tires at least once a week for surface wear and cracks and replace them as needed. Replace tires when they become loose on the rims or cracks appear.
Check Handrims
Check handrims at least once a week. Inspect each handrim for rough or sharp edges and, if any are found, replace handrims immediately. Ensure that all hardware is properly aligned and secure.
Check Wheel Lock Engagement
Check wheel lock engagement at least once a week. See Adjust wheel
locks in Section 6 to adjust wheel lock engagement. If a wheel lock is worn or damaged, replace it immediately. Inspect the hardware for looseness or signs of wear.
Ensure that the locking mechanism operates smoothly. The locking assembly should be tight enough so that the wheel can not rotate or the lock slip. Check that the locking shoe does not press against the tire when in the unlocked position. Excessive force should not be required to either engage or release wheel locks. Oil the wheel lock pivot points with one or two drops of 30 weight oil. Remove excess oil and dirt.
Check Anti-Tippers
Check the anti-tippers at least once a week. Ensure that the anti-tippers are securely fastened and properly positioned.
WARNING: Anti-tippers must be installed in the downward position.
Check Upholstery
Check upholstery at least once a month. Inspect for rips, tears and worn spots. Ensure that all upholstery-attaching screws are present, properly aligned, and well-secured. Use a Phillips screwdriver to tighten upholstery mounting screws. Check attaching screws for sharp edges or stripped screws, and replace if found.
WARNING: Worn or torn upholstery, or upholstery with loose hardware, must be replaced immediately. It may not support body weight.
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Check Rear Wheel Adjustment
Inspect the wheels at least once a month. Check alignment by elevating the rear of the wheelchair on a stable object until the rear wheels clear the ground, or placing the wheelchair upside down in a stable position such that the wheels can spin freely. Spin the wheels; there should be no wobble or sideplay, and the wheels should spin freely without binding.
The bearings should be clean and rotate smoothly. Check rim sideplay to verify that bearings are not too loose. If there is a problem, contact your Graham-Field authorized distributor. If adjustment is required, this should be done by your Graham-Field authorized distributor only.
Check Arms
Check arms at least once a month. Inspect for sharp edges or cracks which could weaken the arm, and replace if found. Ensure that all attaching screws are present and tight. Use a Phillips screwdriver to tighten arm pad mounting screws. Check for burrs on the screw heads and replace if found. Ensure that screws do not extend into the padding.
Check Backposts / Push Handle
Check backposts at least once a month. Ensure that all mounting hardware is securely fastened and that the backposts are not bent or damaged. Contact your Graham-Field authorized distributor if you observe cracking or peeling paint or plating.
Check Elevating Legrests and Optional Footrests
Check elevating legrests and footrests at least once a month. Inspect the locking mechanisms to confirm sure fit. Check for cracks, burrs, or sharp edges, and replace if found. Ensure that the legrest or footrest will automatically lock securely in place and will not accidentally unlock. If equipped with heel loops, ensure the anchor bolts are tight and secure.
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Cleaning your Traveler HTC
Wipe off the frame frequently, at least once a week, using a soft cloth.
Dry the wheelchair immediately if exposed to moisture. Clean the frame every three months with a mild soap and water solution. The frame does not need to be waxed. Do not use solvents, abrasive waxes, caustic chemicals or spray silicone. Never use abrasive cleansers; they could scratch the finish. Never use steam or high pressure cleaners. Clean upholstery and plastic components at least once a month with a mild soap and water solution.
Check Casters
Check the caster stems for proper rotation at least every three months.
The caster forks must swivel freely to facilitate steering and handling.
If caster stem adjustment is too loose, the caster will flutter or shimmy; if too tight, the wheelchair will be difficult to steer. If the caster stems require adjustment, or the stem bearings require replacement, contact your Graham-Field authorized distributor. Ensure that stems are firmly attached to forks, and that forks and stems are not bent. Evaluate all threads, locking nuts and bearings.
Check Wheel Bearings
Have your Graham-Field authorized distributor check caster and rear wheel axle bearings at least every six months.
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8 TROUBLESHOOTING
Continual use of your Traveler HTC necessitates maintenance, especially if the factory-set adjustments have been altered. The following troubleshooting guide lists several common problems that may occur, and offers corrective actions for each. If you are unsure of the solution or unable to diagnose the problem, do not hesitate to ask your Graham-Field authorized distributor for assistance.
SYMPTOM
PROBABLE CAUSE AND
CORRECTIVE ACTION
Nuts and/or bolts may be loose. If so, tighten.
Bolts should be snug.
Rear wheels and/or casters may be adjusted improperly. Ensure that both rear wheels are mounted in identical positions, and that casters are mounted in identical positions.
Caster stem(s) may be adjusted improperly. See
Graham-Field distributor to correct adjustment.
Info: Use only Everest & Jennings replacement parts.
A Traveler HTC parts catalog is available online at www.grahamfield.com.
CAUTION: A complete inspection of your wheelchair, including maintenance, servicing and safety checks, should be performed by a Graham-Field authorized distributor at least every six months.
WARNING: Unauthorized modification or the use of non-Everest & Jennings replacement parts could change the structure of the wheelchair, void the warranty, and create a hazardous condition, which could result in serious personal injury.
28 3J01-INS-LAB-RevB13 • Traveler HTC User Manual
9 LIMITED WARRANTY
SCOPE OF WARRANTY
GF Health Products, Inc. (“GF”) warrants to the original purchaser only that it will replace or repair components, at GF’s sole discretion, that are defective in material or workmanship under normal use and service. All warranties are conditioned upon the proper use of the products strictly in accordance with good commercial practice and applicable GF instructions and manuals, including proper use and maintenance. To the extent that a component is warranted by a third party, GF conveys all of its rights under that warranty to the original purchaser, to the extent permitted.
This limited warranty shall only apply to defects that are reported to GF’s customer service team within the applicable warranty period and which, upon examination by GF or its authorized representative, prove to be a warranty item. This limited warranty is not transferable.
The warranted components and time period are set forth below:
Sideframes and crossbraces: . . . . . . . . . . . . . . . . . . . . . .five years
Wheels, handrims, front rigging, forks:. . . . . . . . . . . . . .one year
All other durable components not listed above:. . . . . .six months
The applicable warranty period shall commence from date of shipment to the original customer, unless there is an expiration date on the component in which case the warranty shall expire on the earlier of warranty period or the expiration date.
OBTAINING WARRANTY SERVICE
A GF Customer Service Representative must authorize warranty service. Please contact the GF Customer Service department by calling 678-291-3207, sending a fax request to 770-368-2386 or by e-mailing a request to [email protected].
Specific directions will be provided by the Customer Service Representative.
Failure to abide by the specific directions will result in denial of the warranty claim.
EXCLUSIONS
The warranty does not cover and GF shall not be liable for the following:
1) Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident, freight damage, tampering or failure to seek and obtain repair or replacement in a timely manner;
2) Products which are not installed, used, or properly cleaned and maintained as required in the official manual for the applicable product;
3) Products considered to be of a non-durable nature including, but not limited to: casters, filters, fuses, gaskets, lubricants, and charts;
4) Accessories or parts not provided by GF;
5) Charges by anyone for adjustments, repairs, replacement parts, installation or other work performed upon or in connection with such products which are not expressly authorized in writing, in advance, by GF;
6) Any labor or shipping charges incurred in the replacement part installation or repair;
7) Costs and expenses of regular maintenance and cleaning; and
8) Representations and warranties made by any person or entity other than
GF.
3J01-INS-LAB-RevB13 • Traveler HTC User Manual 29
ENTIRE WARRANTY, EXCLUSIVE REMEDY AND CONSEQUENTIAL
DAMAGES DISCLAIMER
THIS WARRANTY IS GF’S ONLY WARRANTY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. GF MAKES NO IMPLIED WARRANTIES OF
ANY KIND INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
IF ANY MODEL OR SAMPLE WAS SHOWN TO THE CUSTOMER, SUCH MODEL
OR SAMPLE WAS USED MERELY TO ILLUSTRATE THE GENERAL TYPE AND
QUALITY OF THE PRODUCT AND NOT TO REPRESENT THAT THE PRODUCT
WOULD NECESSARILY CONFORM TO THE MODEL OR SAMPLE IN ALL
RESPECTS.
THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF
THE DEFECTIVE PARTS. GF SHALL NOT BE LIABLE FOR AND HEREBY
DISCLAIMS ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY OR
CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO: DAMAGES
FOR LOSS OF PROFITS OR INCOME, LOSS OF USE, DOWNTIME, COVER,
OR EMPLOYEE OR INDEPENDENT CONTRACTOR WAGES, PAYMENTS AND
BENEFITS.
The warranties contained herein contain all the representations and warranties with respect to the subject matter of this document, and supersede all prior negotiations, agreements and understandings with respect thereto.
The recipient of this document hereby acknowledges and represents that it has not relied on any representation, assertion, guarantee, warranty, collateral contract or other assurance, except those set out in this document.
For additional information on this product or this warranty, please contact a
GF Customer Service Representative.
NOTES:
1) Additional terms and conditions may apply.
2) Freight claims must be notated on the Bill of Lading and must be made with immediacy. The ICC regulations govern specific requirements for freight claims. Failure to abide by those regulations may result in a denial of the freight claim. GF will assist you in filing the freight claim.
3) Claims for any short shipment must be made within thirty (30) days of the invoice date.
GF Health Products, Inc.
2935 Northeast Parkway
Atlanta, GA 30360
Tel 770-368-4700
Fax 770-368-2386 www.grahamfield.com
30 3J01-INS-LAB-RevB13 • Traveler HTC User Manual
10 INDEX
A
Adjustments 17
Anti-theft pole, install 15
Anti-tippers, check 25
Anti-Tippers, install 14
Arm, install 18
Arm, remove 18
Arms, check 26
Assembly 13
B
Backposts, check 26
Balance 9
C
Casters 17
Caster stems, check 27
CAUTION, significance 4
Crossbraces, tighten 22
Curbs and steps 12
E
Elevating legrest elevation, adjust 20
Elevating legrest, lower 20
Elevating legrest panel position, adjust
20
Elevating legrest, raise 20
Elevating legrests, install 16
Elevating legrest, swingaway 19
F
Footplate extension length, adjust 21
Front rigging, attach 19
Front rigging, remove 19
G
Getting started 8
H
Handling tips 9
I
Handrims, check 25
Info, significance 4
Inspection 13
Introduction 3
3J01-INS-LAB-RevB13 • Traveler HTC User Manual
M
Maintenance 23
N
NOTICE, significance 4
P
Push handle / anti-fold bar, install 14
R
Ramps and Inclines 11
Reaching / bending 10
Rear wheel adjustment, check 26
Rear wheels 17
S
Safety precautions 5
Storage 13
T
Tires, check 25
Tools, for adjustment, list 17
Tools for assembly, list 13
Tools, for maintenance, list 24
Transfer activities 9
Traveler HTC, cleaning 27
Traveler HTC, illustration 8
Troubleshooting 28
U
Unpacking 13
Upholstery, check 25
W
WARNING, significance 4
Warnings 5
Warranty, limited 29
Wheel bearings, check 27
Wheel lock engagement, check 25
Wheel locks, adjust 22
31
Manufactured for:
GF Health Products, Inc.
2935 Northeast Parkway
Atlanta, Georgia 30360 USA tel: 770-368-4700 fax: 770-368-2386 www.grahamfield.com
Made in China
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