ActionTec 11Mbps Wireless Access Point User manual

Wireless
DSL Modem
Model #: GT724WGR
User Manual
Ver 1.0
Solutions for the Digital Life™
Table of Contents
1 Introduction
1
Minimum System Requirements
Features
Getting to Know the Modem
2 Performing a Quick Setup
Accessing Quick Setup Screens
Changing the Password
3 Viewing the Modem’s Status
1
2
3
7
7
9
11
Broadband Connection Status
Network Status
11
14
4 Configuring Wireless Settings
15
Accessing Wireless Setup
Basic Wireless Setup
Wireless Advanced Settings
Wireless Status
15
17
17
23
5 Configuring Advanced Setup Options
25
Accessing the Advanced Setup Options
DSL Settings
DHCP Settings
LAN IP Address
WAN IP Address
QoS Settings Upstream
QoS Settings Downstream
QoS Status
Remote Management
Telnet Timeout Setting
Dynamic Routing
Static Routing
UPnP (Universal Plug and Play)
Time Zone
Remote Syslog Capture
25
27
28
30
31
33
35
36
36
37
38
38
39
39
40
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Actiontec Wireless DSL Modem User Manual
6 Configuring Security Settings
Accessing Wired Security Screens
Admin User Name and Password
Firewall
Port Forwarding
DMZ Hosting
NAT (Network Address Translation)
41
41
42
43
47
49
50
7 Configuring Internet Access Controls
51
Accessing Internet Access Control Screens
Services Blocking
Website Blocking
Schedule Rules
51
52
53
54
8 Configuring the Modem’s Utilities
Accessing the Utilities Screens
Restore Default Settings
Upgrade Firmware
Web Activity Log
System Log
OAM Ping Test
Ping Test
Reboot
9 Troubleshooting
57
57
59
59
60
61
62
62
63
65
Troubleshooting
Frequently Asked Questions
A Specifications
65
67
73
General
Wireless Operating Range
LED Indicators
Environmental
B Setting up Static IPon a Computer
73
74
74
74
75
Windows 2000
Windows XP
Windows Vista
75
80
83
C Service Acronyms
87
Service Acronym Definitions
D Glossary
Notices
87
91
95
Regulatory Compliance Notices
Modifications
Limited Warranty
95
95
97
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1
Introduction
Thank you for purchasing the Actiontec Wireless DSL Modem. The Modem is the
simplest way to connect computers to a high-speed broadband connection. This
easy-to-use product is perfect for the home office or small business. If you want to
take your computing to the next level, the Wireless DSL Modem is sure to be one
of the keys to your success.
Minimum System Requirements
s
Active DSL service
s
Computer with a 10 Mbps or 10/100 Mbps Ethernet connection
s
Microsoft Windows 2000, XP, Vista
Mac OS 7.1+, 8.0+, 9.0+, OS X+
s
Internet Explorer 4.0 or higher (5.x+ recommended) or Netscape Navigator
4.0 or higher (4.7+ recommended)
s
TCP/IP network protocol installed on each computer
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Actiontec Wireless DSL Modem User Manual
Features
s
ADSL WAN port (RJ-11)
s
Full-rate ANSI T1.413 Issue 2, ITU G.992.1(G.dmt) and G.992.2(G.lite)
standard compliance
s
Auto-handshake for different ADSL services
s
Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet
s
Precise ATM traffic shaping
s
IP packet routing and transparent bridge
s
RIP-1, RIP-2, and static routing protocol support
s
Built-in NAT, DHCP server
s
DNS relay support
s
PAP/CHAP authentication, administrative passwords through Telnet
s
64-, 128-, and 256-bit WEP/WPA wireless LAN security
s
IEEE 802.3 Ethernet standard compliance
s
10/100 Base-T Ethernet ports (4)
s
Fast Ethernet flow control support
s
Web-based configuration setup
s
FTP firmware upgradeable
s
Web download support
s
802.11b/g support
2
Chapter 1 Introduction
Getting to Know the Modem
This section contains a quick description of the Modem’s lights, ports, etc.
The Modem has several indicator lights (LEDs) on its front panel and a series of
ports on its rear panel.
Front Panel
The front panel of the Modem features eight lights: Power, DSL, Internet,
Ethernet (4), and Wireless.
Power Light
The Power light displays the Modem’s current status. If the Power light glows
steadily green, the Modem is receiving power and fully operational. When the
Power light is rapidly flashing, the Modem is initializing. If the Power light glows
red when the Power cord is plugged in, the Modem has suffered a critical error
and technical support should be contacted.
DSL Light
The DSL light illuminates when the Modem is connected to a DSL line and the
unit is able to synchronize to the DSL signal from the ISP. When it flashes, the
Modem’s built-in DSL modem is training for the DSL service.
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Actiontec Wireless DSL Modem User Manual
Internet Light
When the Internet light glows steadily, the Modem is connected to the
DSL provider.
Ethernet Lights
The Ethernet lights illuminate when the Modem is connected to one or more
computers via its yellow Ethernet ports.
Wireless Light
The Wireless light illuminates when the Modem’s wireless radio is turned on.
Rear Panel
The rear panel of the Modem contains six ports (Ethernet [4], Line, and Power), as
well as Reset and Power switches.
ON
OFF
12VDC 0 6A
Reset
4
3
2
1
Ethernet Ports
The Ethernet ports are used to connect computers to the Modem via Ethernet
cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a
straight-through or crossover Ethernet cable can be used when connecting to
the ports.
Line Port
The Line port is used to connect the Modem to a DSL (Digital Subcriber
Line) connection.
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Chapter 1 Introduction
Reset Switch
Depressing the Reset switch restores the Modem’s factory default settings. To
reset the Modem, depress and hold the Reset switch for five to seven seconds.
The reset process will start after releasing the switch, during which the Power
light will turn from green to orange.
Power Port
The Power port is used to connect the Power cord to the Modem.
N
Warning: Do not unplug the Power cord from the Modem during the reset process. Doing so may result in permanent damage
to the Modem.
Power Switch
The Power switch is used to power the Modem on and off.
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2
Performing a
Quick Setup
This chapter is a guide through a quick set up of the Modem, including how to
connect the Modem to the ISP.
To complete the quick setup, have the Welcome Letter or ISP Worksheet handy. If
the document is not available, contact the ISP immediately.
Accessing Quick Setup Screens
To access the Quick Setup screens:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.0.1
then press Enter on the keyboard.
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Actiontec Wireless DSL Modem User Manual
2. Another screen appears. Click Manual Setup for Internet Access.
3. Follow the instructions in the “Welcome to the Quick Setup” screen, then click Next.
4. At the top of the next window, select the type of connection used by the ISP.
4a. If PPPoA or PPPoE was selected in step 4, the default user name and password are entered in the appropriate text boxes.
If “RFC1483 via DHCP” was selected, go to step 5.
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Chapter 2 Performing a Quick Setup
5. Click Apply at the bottom of the screen.
6. Read the instructions on the next screen. The Modem is successfully
configured.
The Power light flashes rapidly while the Modem restarts, then glows steadily
green when fully operational. The Internet light will also glow steadily green. The
Modem is now configured and users can start surfing the Internet.
If an error appears, stating the Web browser was unable to connect to the Internet,
check the configuration settings. Ensure all the information required by the ISP is
entered correctly.
Changing the Password
To create or change the password allowing access to the Modem’s Web
Configuration screens, follow these instructions:
1. From the “Home” screen, select Security.
2. The “Security” screen appears. Select “Admin User Name and Password.”
3. The “Change Admin Username/Password” screen appears. Enter a new
Username in the “Admin User Name” text boxt, then enter a new password in
the “Admin Password” text box. Make sure to write down the user name and
password and keep it in a secure location. They will be needed to access the
Modem’s Web Configuration screens in the future.
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Actiontec Wireless DSL Modem User Manual
4. Click Apply at the bottom of the screen.
5. Read the instructions on the next screen. The user name and password are
successfully changed.
Once the Modem has rebooted, the new user name and password are active. To
access the Modem’s Web Configuration screens, the new user name and password
must be entered.
10
Viewing the
Modem’s Status
3
After configuring the Modem, the Modem’s connection and network status can be
viewed. The Internet connection status is viewed in the “Broadband Connection
Status” screen, while the network status is viewed in the “My Network” screen.
Broadband Connection Status
To view the Modem’s connection statistics, select Status from the strip of icons at
the top of any Gatetway GUI screen. The “Broadband Connection Status” screen
appears. There are three sections in this screen: General Statistics, PPP Status, and
DSL Status.
No settings (other than connecting or disconnecting from
☞Note:
the Internet by clicking on Connect or Disconnect) can be
changed from the Broadband Connection Status screen.
General Statistics
The top section of the Broadband Connection Status screen displays general statistics regarding the Modem, including model number, firmware version, IP address,
and gateway IP address.
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Actiontec Wireless DSL Modem User Manual
PPP Status
The middle section of the Broadband Connection Status screen displays the status
of the Modem’s PPP connection, including user name, authentication failures, and
packets sent and received.
DSL Status
The bottom section of the Broadband Connection Status screen displays the status
of the Modem’s DSL connection, including mode settings, connection status, and
number of discarded packets. Click Reset to refresh all statistics on this screen.
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Chapter 3 Viewing the Modem’s Status
In the menu on the left side of the Broadband Connection Status screen, there are
two other options available to view: NAT Table and Routing Table. Click to generate the option of choice.
NAT Table
Selecting NAT Table generates the “NAT Table” screen. This screen displays an overview
of the current list of open connections through NAT (Network Address Translation) the
Modem supports between the networked computers and the Internet.
Routing Table
Selecting Routing Table generates the “Routing Table” screen. This screen displays
an overview of the Modem’s network routes.
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Actiontec Wireless DSL Modem User Manual
Network Status
To view the Modem’s network status, select My Network from the strip of icons
at the top of any Modem GUI screen. The “My Network” screen appears, listing
all devices connected to the network. From this screen, various settings can be
accessed, including Website blocking, Schedule Rules, and Enable Application.
To view the network status of a particular device, click View Device Details for
the device. An overview of the device’s network status appears.
14
Configuring
Wireless Settings
4
#
This chapter explains how to set up the Modem’s wireless network capabilities, including setting up wireless security and viewing the wireless connection status.
Accessing Wireless Setup
To access the Wireless Settings configuration screens, follow these instructions:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.0.1
then press Enter on the keyboard.
2. The Main screen appears. Click Wireless Setup.
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Actiontec Wireless DSL Modem User Manual
3.
A login window appears. Enter the user name and password in the appropriate text boxes, then click OK.
The default user name is “admin.” The default password is
☞ Note:
“password.”
4. The “Wireless Basic Settings” screen appears, which guides the user through a
basic set up of the Modem’s wireless networking capabilities.
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Chapter 4 Configuring Wireless Settings
Basic Wireless Setup
To perform a basic setup of a wireless network using the Modem:
1. In the “Wireless Basic Settings” screen, turn the Modem’s wireless radio on by
selecting On.
2. Create a name for the wireless network and enter it in the “ESSID” text box.
3. Select a channel from the “Channel” drop-down menu. In the United States,
use channels 1-11.
4. Activate WPA-PSK (Wi-Fi Protected Access w/ Pre-Shared Key) to secure the
wireless network by selecting WPA-PSK.
5. Enter eight alphamumeric characters in the “Pre-Shared Key (PSK) for Home
Network” text box.
6. Click Save to save the wireless settings.
Wireless Advanced Settings
To access the Modem’s wireless advanced settings screens, select Advanced
Settings from the menu on the left side of the “Wireless Basic Settings” screen.
This generates the “Wireless Advanced Settings” screen. In this screen, the security of
the wireless network can be activated and fortified.
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Actiontec Wireless DSL Modem User Manual
Wireless Security
The first section of the Wireless Advanced Settings screen involves wireless security
(securing wireless traffic as it transmits through the air). The Modem offers three
types of wireless security: WPA WEP, and WEP+802.1x..
WPA
Activating WPA (Wi-Fi Protected Access) in the Wireless Advanced Settings
screen generates the “Wireless WPA Settings” screen.
There are two levels of WPA. “Pre-Shared Key (PSK) for Home Network” is for
home network security. To set up a PSK (Pre-Shared Key), enter 8-63 alphanumeric characters in the text box. All wireless-enabled devices must support WPA
and know the PSK to join the network.
The “Group Key Interval,” “Server IP Address,” “Port,” and “Secret” text boxes are
enterprise network specific, and should only be accessed by an information systems
professional. See “WEP+802.1x” on the previous page for more information.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
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Chapter 4 Configuring Wireless Settings
WEP
Selecting WEP in the Wireless Advanced Settings screen generates the “WEP Key”
screen. Here, the authentication type, encryption level, and WEP keys are entered
to activate WEP (Wired Equivalent Privacy) security encryption for the wireless
network.
Authentication Type - There are three authentication types: Open, Shared, and
Both. Open authenticaton allows any wireless-enabled device to recognize the
network, even if the WEP key is invalid. Shared allows only wireless-enabled
devices with the correct WEP key to recognize the network.
64-bit WEP - 64-bit WEP requires one or more keys, each key comprising five hexadecimal pairs. One key (Key 1) is automatically generated by the Modem at startup, based on the Modem’s MAC address. This key is also displayed on a sticker
on the bottom of the Modem. A hexadecimal digit consists of an alphanumeric
character ranging from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A33D-68-72. To create a new set of 64-bit WEP keys, activate one or more keys by
clicking in the appropriate circles, then enter five hexadecimal digit pairs in each
activated Key text box (Key 1-, Key 2-, Key 3-, Key 4-). After activating 64-bit
WEP, a computer with wireless capability can join the network only if these same
keys are entered in the computer’s wireless encryption scheme.
128-bit WEP - 128-bit WEP requires one or more keys, each key comprising 13 hexadecimal pairs. A hexadecimal digit consists of an alphanumeric character ranging
from 0-9 or A-F. An example of a 128-bit WEP key is: 3D-44-FE-6C-A1-EF-2ED3-C4-21-74-5D-B1. To create a 128-bit WEP key, activate Key 1 by clicking in
the appropriate circle, select “128 bit” from the drop-down list on the right, then
enter 13 hexadecimal digit pairs in the Key text box. After activating 128-bit , a
computer with wireless capability can join the network only if this key is entered
in the computer’s wireless encryption scheme.
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Actiontec Wireless DSL Modem User Manual
256-bit WEP - 256-bit WEP requires one or more keys, each key comprising 29 hexadecimal pairs. A hexadecimal digit consists of an alphanumeric character ranging
from 0-9 or A-F. To create a 256-bit WEP key, activate Key 1 by clicking in the appropriate circle, select “256 bit” from the drop-down list on the right, then enter 29 hexadecimal digit pairs in the Key text box. After activating 256-bit WEP, a computer with
wireless capability can join the network only if this key is entered in the computer’s
wireless encryption scheme.
Not all wireless PC Cards support 128- or 256-bit WEP.
☞ Note:
Ensure all PC Cards installed in the networked computers support 128- or 256-bit WEP before activating.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
WEP+802.1x
Activating WEP+802.1x in the Wireless Advanced Settings screen generates the
“WEP+802.1x” screen. This setting is for enterprise networks only, and should be
accessed by an experienced information systems specialist.
To set up WEP+802.1x security, enter the IP address of the RADIUS server
in the “Server IP Address” text box, and the “Secret” key (for communication
between the RADIUS server and the Modem) in the “Secret” text box. The
“Port” and “Group Key Interval” values should remain the same.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
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Chapter 4 Configuring Wireless Settings
ESSID Broadcast
Selecting ESSID Broadcast in the Wireless Advanced Settings screen generates the
“ESSID Broadcast” screen.
To prevent unwanted computers from joining the Modem’s wireless network by
using an ESSID of “Any,” select Disable in the ESSID Broadcast screen. To broadcast the wireless network’s ESSID, select Enable.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
Wireless MAC Authentication
Selecting Wireless MAC Authentication in the Wireless Advanced Settings screen
generates the “Wireless MAC Authentication” screen.
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Actiontec Wireless DSL Modem User Manual
This feature allows the user to control the wireless LAN network by denying or
allowing wireless access by specifying the MAC address of the wireless client(s)
allowed or denied access on the wireless network. To do this, follow the instructions on-screen.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
802.11b/g Mode
Selecting 802.11b/g Mode in the Wireless Advanced Settings screen generates the
“802.11b/g Mode” screen.
Access to the Modem’s network can be restricted to wireless clients using either
the 802.11b or 802.11g wireless adapters. Click on the down arrow next to the
drop-down menu and select the desired option. We recommend using the “Mixed”
mode (the default option), which enables both 802.11b and 802.11g wireless clients to join the network.
If Mixed is chosen and 802.11b wireless clients join the
☞ Note:
network, some 802.11g wireless clients may connect at 802.11b
speeds (11 Mbps) to accomodate the slower adapters.
When finished with this screen, click Apply to save all changes.
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Chapter 4 Configuring Wireless Settings
Wireless Status
To view the Modem’s wireless status and settings, select Wireless Status from the
menu on the left side of the “Wireless Basic Settings” screen.
The “Wireless Status” screen appears, which displays all of the settings of the Modem’s
wireless network settings.
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24
Configuring Advanced
Setup Options
#
5
This chapter explains how to configure the Modem’s advanced setup options, such
as Remote Management, DHCP settings, and Quality of Service (QoS).
Accessing the Advanced Setup Options
To access the “Advanced Setup” options, follow these instructions:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.0.1
then press Enter on the keyboard.
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Actiontec Wireless DSL Modem User Manual
2. The Main screen appears. Click Advanced Setup.
3.
A login window appears. Enter the user name and password in the appropriate text boxes, then click OK.
The default user name is “admin.” The default password
☞ Note:
is “password.”
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Chapter 5 Configuring Advanced Setup Options
4. The “Advanced Setup” screen appears. To modify a specific configuration, click on
its name in the menu bar on the left, or from the list in the middle of the screen.
DSL Settings
To access DSL Settings, select DSL Settings from the “Advanced Setup” screen. The
Modem’s VPI, VCI, Mode, and QoS (Quality of Service) settings can be changed
from this screen. We recommend not changing these values without first consulting the ISP.
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Actiontec Wireless DSL Modem User Manual
DHCP Settings
Selecting DHCP Settings in the “Advanced Setup” screen generates the “DHCP
Settings” screen. The Modem has a built-in DHCP (Dynamic Host Configuration
Protocol) server that automatically assigns a different IP address to each computer
on the network, eliminating IP address conflicts.
The factory default setting is On. To disable the DHCP Server, select Off, then
click Apply.
We strongly recommend leaving the DHCP Server option On. If the DHCP Server
option is Off, ensure the IP addresses of the networked computers are on the same
subnet as the IP address of the Modem. For more information, see “DHCP Server
Configuration.”
DHCP Server Configuration
Clicking in the check box labeled “I would like to adjust the DHCP server settings”
activates the text boxes at the bottom of the DHCP Settings screen. Change the IP
address range and DNS server information in these text boxes.
Beginning IP Address
This is the IP address at which the DHCP server starts assigning IP addresses.
We recommend keeping the factory default setting (192.168.0.2).
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Chapter 5 Configuring Advanced Setup Options
Ending IP Address
This is the IP address at which the DHCP server stops assigning IP addresses. We
recommend keeping the factory default settings (192.168.0.254).
The beginning and ending IP addresses define the IP address range of the
Modem. If the default values are left intact, the Modem supplies a unique IP
address between 192.168.0.2 and 192.168.0.254 to each computer on the network. Note that the first three groups of numbers of the addresses are identical;
this means they are on the same subnet. The IP address of the Modem must
be on the same subnet as the IP address range it generates. For instance, if the
Modem’s IP address is changed to 10.33.222.1, set the beginning IP address to
10.33.222.2, and the ending IP address to 10.33.222.254.
Subnet Mask
Enter the IP address of the DHCP server’s subnet mask here.
Lease Time
This value represents the amount of time (in seconds) the DHCP server holds
onto a specific IP address.
Domain Name
This is the domain name provided by the ISP. If the ISP provided domain name
information, enter it here. If not, leave the text box intact.
DNS (Dynamic or Static)
This is the type of DNS server provided by the ISP. If ISP provided DNS server
information, select the type here. If not, leave as is.
DNS Server 1
This is the primary DNS server provided by the ISP. If the ISP provided DNS
server information, enter it here. If not, leave the text box intact.
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Actiontec Wireless DSL Modem User Manual
DNS Server 2
This is the secondary DNS provided by the ISP. If the ISP provided secondary
DNS server information, enter it here. If not, leave the text box intact.
When finished in this screen, click Apply to activate any changes made.
LAN IP Address
Selecting LAN IP Address in the “Advanced Setup” screen causes a warning screen
to appear.
Read the on-screen warning, then click Yes to continue.
The “LAN IP Address” screen appears.
The values in the “Modem IP Address” and “Modem Subnet Mask” text boxes
are the IP and subnet mask address of the Modem as seen on the network.
These values can be modified for your LAN network, but we recommend keeping the default factory settings (IP address 192.168.0.1; subnet mask address
255.255.255.0).
If the Modem’s LAN IP Address is modified, verify that
☞ Note:
the DHCP Server range is within the same subnet. For more
information, see “DHCP Server Configuration.”
When finished in this screen, click Apply to activate any changes made.
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Chapter 5 Configuring Advanced Setup Options
WAN IP Address
Selecting WAN IP Address in the “Advanced Setup” screen causes a warning
screen to appear.
Read the on-screen warning, then click Yes to continue.
The “WAN IP Address” screen appears.
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Actiontec Wireless DSL Modem User Manual
WAN IP Address allows manual set up of the IP address of the Modem. To do this:
Some DSL providers use PPPoE to establish communica☞ Note:
tion with an end user. Other types of broadband Internet connections (such as fixed point wireless) may use either DHCP or
static IP address. If unsure which connection is present, check
with the ISP before continuing.
1. Select the type of connection the ISP uses. If PPP Auto Connect is being used,
click in the appropriate check box.
2. If using PPPoA or PPPoE was selected in step 1, enter the user name and
password in the appropriate text boxes. If the ISP requires no user name or
password, click in the “My ISP does not require a username and password”
check box.
3. Select the IP type. If “Single Static IP Address” was selected, enter the IP
address in the “Single Static IP” text box. If “Block of Static IP Addresses” was
selected, enter the designated gateway IP address and subnet mask address in
the “Modem Address” and “Subnet Mask” text boxes, respectively. Also, “VIP
Mode” can be activated by clicking in the appropriate check box.
4. Select the DNS type. If static DNS address was selected, enter the primary
DNS address and, optionally, the secondary DNS address in the appropriate
text boxes.
When finished in this screen, click Apply to activate any changes made.
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Chapter 5 Configuring Advanced Setup Options
QoS Settings Upstream
Selecting QoS Settings Upstream from the “Advanced Setup” screen causes the
“QoS Upstream Settings” screen to appear.
QoS (Quality of Service) allows the prioritization of certain types of data traffic (such as VoIP traffic) over other types of traffic (such as standard data). Both
upstream (data coming into the network) and downstream (data going out of the
network) traffic can be prioritzed using QoS.
Enable QoS
Clicking in this check box activates/deactivates QoS.
Trusted Mode
If “Trusted Mode” is activated, all data traffic set to an IP precedence level of 5 will
be recognized as high priority traffic, regardless of IP or MAC address rule settings
(used for VoIP only).
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Actiontec Wireless DSL Modem User Manual
Total Available Bandwidth
Displays the total amount of available bandwidth (in kilobits per second).
High Priority Bandwidth
Enter the amount of high priority bandwidth to be used by the prioritized
traffic type (cannot exceed total available bandwidth).
Priority
Always set to “High” and cannot be changed.
Protocol
Select the data type being configured. Options: TCP, UDP, ICMP.
Source
Identify the source device here, using the device’s IP or MAC address, then enter
appropriate value in text box. If IP is used, enter the netmask address, if applicable.
A priority port range can also be defined, using the “Port Range” text boxes.
Destination
Identify the destination device here, using the device’s IP address, then enter appropriate value in text box. Enter the netmask address, if applicable. A priority port
range can also be defined, using the “Port Range” text boxes.
Rule List
After finishing the configuration of the QoS settings, click Add to save the settings
in the Rule List menu box. This collection of QoS settings can then be reused at a
future time. If deleting a QoS rule list, highlight it, then click Remove.
When finished, click Apply to activate any changes made.
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Chapter 5 Configuring Advanced Setup Options
QoS Settings Downstream
Selecting QoS Settings Downstream from the “Advanced Setup” screen causes the
“QoS Downstream Settings” screen to appear.
The “QoS Downstream Settings” screen is identical to the “QoS Upstream Settings”
screen, with the exception of the “Trusted Mode” and “Set IP Precedence” options.
Use this screen to configure QoS for data going out of the network.
When finished in this screen, click Apply to activate any changes made.
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Actiontec Wireless DSL Modem User Manual
QoS Status
Selecting QoS Status from the “Advanced Setup” screen causes the “QoS Status”
screen to appear. This screen displays the status of QoS upstream and downstream
traffic, and differentiates both streams into high priority and normal priority traffic.
Remote Management
Selecting Remote Management in the “Advanced Setup” screen generates the
“Remote Management” screen. Remote management allows access to the Modem
through the Internet via another computer. The Modem will be vulnerable to
other users on the Internet if Remote Management is activated.
To access the Modem remotely:
1. Enter a user name and password in the appropriate text boxes.
2. Enter a port number through which the Modem will be accessed. Port 80 is the
default port number.
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Chapter 5 Configuring Advanced Setup Options
3. Activate Remote Management by selecting the appropriate On radio button.
4. Write down the WAN IP address of the Modem (see “WAN IP Address”).
5. On a computer outside of the network, open a Web browser and enter the
Modem’s WAN IP address in the Address text box. The Modem’s Home screen
(or a password prompt, if a password has been set) appears in the browser
window.
If the default port (80) of the Modem has been changed,
☞ Note:
the user may need to enter the WAN IP, a colon (:), and the new
port number. For example, if the WAN IP is 71.251.176.63, and
the port has been changed to 8081, enter
http://71.251.176.63:8081
to remotely access the Modem.
When finished in this screen, click Apply to activate any changes made.
Telnet Timeout Setting
Selecting Telnet Timeout Setting in the “Advanced Setup” screen generates the
“Telnet Timeout Setting” screen. Select a period of time from the choices available,
and the Telnet session will automatically terminate at that time. If no automatic
termination is needed, select “No idle disconnect timeout.”
When finished in this screen, click Apply to activate any changes made.
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Dynamic Routing
Selecting Dynamic Routing in the “Advanced Setup” screen generates the
“Dynamic Routing” screen.
If another gateway or router is set up behind the Modem in the network configuration, consult the documentation that came with the other gateway to see what
kind of Dynamic Routing is required, then select the needed option.
When finished in this screen, click Apply to activate any changes made.
Static Routing
Selecting Static Routing in the “Advanced Setup” screen generates the “Static
Routing” screen. Enter the static route addresses in their respective text boxes, then
click Add. The address will appear in the “Static Routing Table.” To remove an
address, highlight it by clicking on it in the Static Routing Table, then
click Remove.
When finished in this screen, click Apply to activate any changes made.
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Chapter 5 Configuring Advanced Setup Options
UPnP (Universal Plug and Play)
Selecting UPnP in the “Advanced Setup” screen generates the “UPnP” screen. In
this screen, the Universal Plug and Play option is turned on or off by activating the
appropriate circle.
Universal Plug and Play is a zero-configuration networking protocol that allows
hardware and software (such as Netmeeting) to operate more efficiently. If
Netmeeting is not running properly, activate UPnP.
Activating UPnP presents a slight security risk. After
☞ Note:
finishing with the hardware or software using UPnP, we recommend deactivating UPnP.
When finished in this screen, click Apply to activate any changes made.
Time Zone
Selecting Time Zone in the “Configuring the Advanced Settings” screen generates
the “Time Zone” screen. In this screen, select the time zone in which the Modem
is being used. Click in the “Day Light Saving” check box if Daylight Saving Time is
currently in effect where the Modem is being used.
When finished in this screen, click Apply to activate any changes made.
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Remote Syslog Capture
Selecting Remote Syslog Capture in the “Advanced Setup” screen generates the
“Remote Syslog Capture” screen. In this screen, the user can configure the Modem
to allow a remote computer to access the Modem’s system activity logs.
When finished in this screen, click Apply to activate any changes made.
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Configuring
Security Settings
#
6
This chapter explains how to configure the Modem’s wired security capabilities,
including firewall settings, DMZ hosting, and network address translation.
Accessing Wired Security Screens
To access the Wired Security configuration screens, follow these instructions:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Home” screen appears. Click Security.
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3.
A login window appears. Enter the user name and password in the appropriate text boxes, then click OK.
The default user name is “admin.” The default password
☞ Note:
is “password.”
4. The “Security” screen appears. To modify a specific configuration, click on its
name in the menu bar on the left, or from the list in the middle of the screen.
Admin User Name and Password
See “Changing the Password” on page 9.
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Chapter 6 Configuring Security Settings
Firewall
Selecting Firewall in the Security screen generates the “Firewall Settings” screen.
Select the level of security needed for the network.
If VPN connections need to made through the Modem,
☞ Note:
the Firewall must be set to Off. No VPN connections can be
made if the Firewall setting is at Custom, High, Medium,
or Low. Also note that DMZ hosting, Port Forwarding, and
Application Level Modem settings are active only when the
Firewall is Off.
Custom
If Custom is selected in the “Firewall Security Level” screen, the user can select which
of the services listed in the window can pass through the firewall (both in and outthe
services listed at the bottom of the screen. Remember that checking a box opens the
service; a blank check box indicates that the service is blocked. Only experienced network administrators should select and use the Custom Firewall option.
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High
If High is selected in the “Firewall Security Level” screen, the services with a check
mark beside them will remain open (either incoming, outgoing, or both, depending
on the checkmarks), as shown in the figure below. These settings can be modified to
customize the firewall settings.
When finished with this screen, click Apply to save the changes.
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Chapter 6 Configuring Security Settings
Medium
If Medium is selected in the “Firewall Security Level” screen, the services with a check
mark beside them will remain (either incoming, outgoing, or both, depending on the
checkmarks), as shown in the figure below. These settings can be modified to customize the firewall settings.
When finished with this screen, click Apply to save the changes.
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Low
If Low is selected in the “Firewall Security Level” screen, the services with a check
mark beside them will remain open (either incoming, outgoing, or both, depending
on the checkmarks), as shown in the figure below. These settings can be modified to
customize the firewall settings.
Off
If Off is selected in the “Firewall Security Level” screen, firewall filtering is based
solely on the basic NAT firewall. At this setting, VPN connections can be made, and
DMZ hosting, Port Forwarding, and Applicatiion Level Modem settings are active.
See “Service Acronyms,” for a description of the services
☞ Note:
listed in the Firewall Security Level screens.
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Chapter 6 Configuring Security Settings
Port Forwarding
Selecting Port Forwarding in the Security screen generates the “Port
Forwarding” screen.
This screen allows certain programs to bypass the Modem’s built-in firewall, allowing access to parts of the network (for hosting a Web or ftp server, for example). To
use, select the name of a computer on the network from the “PC Name” drop-down
list, then click Add. Next, select a “Category” by clicking the appropriate radio button. In the “Available Rules” list box, select a game, application, server, etc., then
click Add>>. The selected item appears in the “Applied Rules” list box. Repeat for
each item needed
To remove an item from the Applied Rules list, highlight it, then click Remove.
To view an item’s rules (forwarded ports, etc.), highlight it, then click View Rule.
When finished with this screen, click Apply to save the changes.
Port Forwarding is active only when the Firewall is set
☞ Note:
to Off.
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Rule Management
To create a custom set of rules, click the “User” radio button, then click New. The
“Rule Management” screen appears.
In this screen, the user can create a custom rule not defined in the programming.
To do this (using a single port):
1. Enter the rule name in the “Rule Name” text box. The name is usually based
on the application or game title.
2. Set “Protocol” to “TPC.”
3. Enter the port number in the “Port Start,” “Port End,” and “Port Map Start”
text boxes. For example, if a server is running on port 8080, enter “8080” in all
three text boxes.
4. Click Apply.
5. Change Protocol to “UDP.”
6. Enter the port number again, as in step 3.
7. Click Apply again. The rule’s TPC and UDP mapping appear at the bottom of
the screen.
8. Click Back.
9. Select the computer on which to open the ports, then click User.
10. Select the rule, then click Add to move the rule to the “Applied Rule” text box.
11. Click Apply.
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Chapter 6 Configuring Security Settings
For multiple ports:
1. Enter the rule name in the “Rule Name” text box. The name is usually based
on the application or game title.
2. Set “Protocol” to “TPC.”
3. Enter the starting port number of the port range in the “Port Start” and “Port
Map Start” text boxes, and the last port of the range in the “Port End” text
box. For example, if the port range is 5000 to 6000, enter “5000” in the “Port
Start” and “Port Map Start” text boxes, and “6000” in the “Port End” text box.
4. Click Apply.
5. Change Protocol to “UDP.”
6. Enter the port numbers again, as in step 3.
7. Click Apply again. The rule’s TPC and UDP mapping appear at the bottom of
the screen.
8. Click Back.
9. Select the computer on which to open the ports, then click User.
10. Select the rule, then click Add to move the rule to the “Applied Rule” text box.
11. Click Apply.
DMZ Hosting
Selecting DMZ Hosting in the “Security” screen generates the “DMZ Hosting”
screen. To use DMZ hosting, select the computer on the network to be used as a
DMZ host in the “DMZ Host PC Name” drop-down menu, then click On.
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DMZ hosting is used to support online gaming and Internet conferencing services.
These programs usually require multiple open ports, making the network accessible from the Internet. DMZ hosting symbolically places the DMZ host computer
outside of the Modem’s network. We recommend activating DMZ hosting only as
long as necessary.
When finished with this screen, click Apply to save the changes.
The DMZ Host computer will be vulnerable to comM Warning:
puter hackers on the Internet while in DMZ mode.
NAT (Network Address Translation)
Selecting NAT in the “Security” screen generates the “NAT” screen. The Modem’s
basic firewall security is based on NAT. Disabling NAT allows the computers connected to the Modem to be accessed by outside parties, and can cause the loss of
Internet connectivity. Do not turn NAT off unless instructed to do so by the ISP.
When finished, click Apply to save the changes.
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Configuring Internet
Access Controls
#
7
This chapter explains how to configure the Internet access controls of the Modem,
such as services blocking, Web site blocking, and schedule rules.
Accessing Internet Access Control Screens
To access the Internet Access Control configuration screens, follow these instructions:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.0.1
then press Enter on the keyboard.
2. The Main screen appears. Click Internet Access Control.
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3.
A login window appears. Enter the user name and password in the appropriate text boxes, then click OK.
The default user name is “admin.” The default password
☞ Note:
is “password.”
4. The “Internet Access Control” screen appears. To modify a specific setting, click
on its name in the menu bar on the left, or from the list in the middle of
the screen.
Services Blocking
Selecting Services Blocking in the Internet Access Control screen generates the
“Services Blocking” screen.
To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on
the network:
1. Select the computer’s network name from the “PC Name” drop-down menu.
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Chapter 7 Configuring Internet Access Controls
2. Select the Internet service(s) to be blocked by clicking in the appropriate
check box.
3. Click Apply to block the selected service from the selected computer.
Website Blocking
Selecting Website Blocking in the Internet Access Control screen generates the
“Website Blocking” screen. This feature enables the Modem to block Web sites
to any or all computers on the network. To block a Web site, select the computer
name from the “PC Name” drop-down menu. Then, enter the address of the Web
site to be blocked in the “Website” text box and click Add. The blocked Web site
address will be displayed in the “Blocked Website List” text box, and will not be
available to the selected computer on the network. To block the Web site from
another computer on the network, repeat the process. To remove a blocked Web
site, click on it in the “Blocked Website List,” then click Remove. When finished,
click Apply.
Any changes made in this screen may take up to five minutes to be applied.
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Schedule Rules
Selecting Schedule Rules in the Internet Access Control screen generates the
“Schedule Rules” screen. Schedule rules allow computers on the network to access
the Internet at scheduled times only.
To set up schedule rules for a computer on the network:
1. Select the computer’s network name from the “PC Name” drop-down menu.
2. Click View/Edit Access Details. The computer’s “Allowed Application and
Times” screen appears.
3. To schedule Internet access at the same time every day, select “Daily” by clicking the appropriate radio button. If creating different access schedules on a
day-to-day basis, select “Weekly.”
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Chapter 7 Configuring Internet Access Controls
4a. If “Daily” was selected in step 3, create a period of Internet access (or rule)
by selecting a beginning time (from the “From” drop-down menu) and ending time (from the “To” drop down menu). If allowing Internet access to a
particular computer from 6 p.m. to 8 p.m., for example, select “18 (6 pm)”
from the From drop-down menu, and “20 (8 pm)” from the To drop-down
menu. Click Add to add the access period to the “Rules” list box. Additional
access periods can be added by repeating this step (9 a.m. through 12 p.m., for
example), and adding it to the Rules list box. Once the rules are applied in the
Daily screen, Internet access will be granted every day at the times listed in the
Rules list box.
When using “Daily” scheduling, an access period can☞ Note:
not include 12 a.m (midnight). To create an access period that
includes midnight, create two access periods, one that ends at 12
a.m., and one that begins at 12 a.m.
4b. If “Weekly” was selected in step 3, periods of Internet access can be scheduled
at different times on different days (6 p.m. to 8 p.m. on Friday, and 1 p.m.
to 4 p.m. on Saturday, for example). To do this, select the day of the week by
clicking in the appropriate check box, then create a access period (or rule), as
explained in step 4a. Click Add for each separate time period. All access periods created will appear in the Rules list box. Once the rules are applied in the
Weekly screen, Internet access will be granted to a particular computer at the
days and times selected on a weekly basis.
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When using “Weekly” scheduling, an access period cannot
☞ Note:
include 12 a.m (midnight). To create an access period that includes
midnight, create two access periods, one that ends at 12 a.m. on
one day, and one that begins at 12 a.m on the following day.
5. When finished with all scheduling, click Apply to save the changes to the
Modem.
Removing a Schedule Rule
To remove a scheduled rule, select it from the Rules list box, then click Remove.
The schedule rule will disappear from the Rules list box.
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Configuring the
Modem’s Utilities
8
This chapter explains how to use the Modem’s utilities, including how to restore
default settings, upgrade the Modem’s firmware, and perform a ping test.
Accessing the Utilities Screens
To access the Utilities configuration screens, follow these instructions:
1. Open a Web browser. In the “Address” text box, type:
http://192.168.0.1
then press Enter on the keyboard.
2. The “Home” screen appears. Click Utilities.
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3.
A login window appears. Enter the user name and password in the appropriate text boxes, then click OK.
The default user name is “admin.” The default password
☞ Note:
is “password.”
4. The “Utilities” screen appears. To modify a specific configuration, click on its
name in the menu bar on the left, or from the list in the middle of the screen.
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Chapter 8 Configuring the Modem’s Utilities
Restore Default Settings
To restore the Modem to its factory default settings, select Restore Default Settings
from the Utilities screen. When the “Restore Default Settings” screen appears, click
Restore Default Settings. Any changes made to the Modem’s settings will be lost
and the factory default settings restored. During this process, the Modem’s Power
light flashes and the Modem is disabled.
N
Warning: Do not unplug the Power cord from the Modem during the Restore Default Settings process. Doing so may result in
permanent damage to the Modem.
When the Power Light stops flashing and glows steadily green, the Modem is
fully operational.
Upgrade Firmware
Selecting Upgrade Firmware in the Utilities screen generates the “Upgrade
Firmware” screen. Firmware upgrades are periodically released to enhance the
Modem’s capabilities. Follow the instructions on-screen to upgrade the
Modem’s firmware.
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Web Activity Log
The Web Activity Log provides information about the Web sites each computer
on the Modem’s network has visited. To access the Web Activity Log, select Web
Activity Log from the Utilities screen.
Auto Refresh
To set the Web Activity Log screen to automatically refresh at certain intervals, activate the circle next to “Auto Refresh Every” at the bottom of the Web Activity Log
screen, then enter a time value (in seconds) in the text box, or click on the down
arrow and select a time value from the menu that appears. The Web Activity Log
will refresh at the selected interval.
Manual Refresh
To set the Web Activity Log screen to manually refresh, activate the circle next to
“Manual Refresh” at the bottom of the Web Activity Log screen. To refresh the Web
Activity Log screen, click Refresh.
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Chapter 8 Configuring the Modem’s Utilities
System Log
The System Log provides information about the Modem’s activity. To access the
System Log, select System Log from the Utilities screen.
System Log (Size)
Select the size of the system log displayed here. The smaller the size, the shorter the
length of the system log saved.
Display
View other saved logs by selecting a log from this drop-down list.
Apply
Pressing this button saves any changes to the System Log screen and causes the
Save and Restart screen to appear.
Save Log As
Pressing this button allows the user to save a log as a file.
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OAM Ping Test
Selecting OAM Ping Test from the Utilities screen generates the “OAM Ping Test”
screen, which is used to check whether the Modem is properly connected to the
network. Follow the on-screen instructions to perform the test.
Ping Test
Selecting Ping Test from the Utilities screen generates the “Ping Test” screen,
which is used to check whether the Modem is properly connected to the Internet.
Follow the on-screen instructions to perform the test.
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Chapter 8 Configuring the Modem’s Utilities
Reboot
Selecting Reboot from the Utilities screen generates the “Reboot” screen. From this
screen, the Modem can be rebooted. To do this:
1. From the first Reboot screen, click Reboot.
2. A confirmation window appears. Click OK.
3. The Modem reboots. Read the onscreen information in the screen
that appears.
When the Modem’s Power light stops flashing, the Modem has rebooted.
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Troubleshooting
9
This chapter contains a list of problems that may be encountered while using the
Modem, and techniques to try and overcome the problem. Note that these techniques may not solve the problem. This chapter also includes a list of frequently
asked questions.
Troubleshooting
LAN Connection Failure
s
s
s
Ensure the Modem is properly configured, the LAN connections are correct,
and the power is on.
Confirm the computer and Modem are on the same network segment. If
unsure, let the computer get the IP address automatically by initiating the
DHCP function (see “DHCP Server” in chapter 3), then verify the computer is using an IP address within the default range (192.168.0.2 through
198.168.0.254). If the computer is not using an IP address within the range,
it will not connect to the Modem.
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
the “Main Menu” screen.
Cannot Connect to the Internet
s
Make sure the phone line is connected to the Line port of the modem and
the DSL light glows solid green.
s
Make sure the Internet light glows solid green.
s
If the DSL lightis blinking, contact TDS for a line test, as DSL connectivity
has been lost.
s
If the Internet light glows red, try power cycling the unit (turning it off,
then on). A red Internet light indicates the rejection of username\password
by the ISP.
s
Ensure both ends of the power cord and all network cables are
properly connected.
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s
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
the “Main Menu” screen.
s
Verify the Modem’s settings are the same as the computer by clicking Status in
the “Main Menu” screen.
s
If running Windows 2000, or XP, check the computer’s TCP/IP settings.
Select Start, Run, enter
CMD
in the “Open” text box, then press OK. A “DOS” window appears, with a blinking cursor (prompt). Enter
ipconfig
at the cursor, then press Enter on the keyboard.
The IP address of the Ethernet adapter should appear in the DOS window.
Ensure the IP address in the 192.168.0.x network (with “x” defining a range
from 2 though 255).
If the Ethernet adapter is showing an incorrect IP address, enter
ipconfig /release
at the cursor, then press Enter on the keyboard, which sets all values back to
0 (zero). Next, enter
ipconfig /renew
at the cursor, then press Enter on the keyboard (this process may take a few
seconds). The renewed IP address should be on the 192.168.0.x network.
If an error occurs, or the IP address renews with an address outside the
192.168.0.x network, contact the ISP immediately
s
Ensure the browser is set to “Never dial a connection” and there are no previous LAN settings.
To check this, go to Start, Settings, Control Panel. In the Control Panel,
double-click Internet Options. When the “Internet Properties” window
appears, ensure that the “Never dial a connection” option is activated, then
click LAN Settings. When the “Local Area Network (LAN) Settings” window
appears, ensure that no settings are activated. If there are settings activated,
deactivate them.
s
Shutdown and restart the computer. After the computer restarts, unplug the
power cord from the Modem and plug it back in. When the lights glow solid
green, try accessing the Internet.
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Chapter 9 Troubleshooting
Time out error occurs when entering a URL or IP Address
s
Verify all the computers are working properly.
s
Ensure the IP settings are correct.
s
Ensure the Modem is on and connected properly.
s
Verify the Modem’s settings are the same as the computer by clicking Status in
the “Main Menu” screen.
s
Check the cable/DSL modem by attempting to connect to the Internet.
Frequently Asked Questions
This section includes a list of questions concerning the Modem, and answers to
those questions.
General
I have run out of Ethernet ports on my Modem. How do I add
more computers?
Plugging in an Ethernet hub or switch expands the number of ports on the
Modem. Run a standard Ethernet cable from the “Uplink” port of the new hub
or switch to an Ethernet port on the Modem.
Which protocols does the Modem support?
The internal LAN connections support multiple protocols (e.g. TCP/IP,
NetBEUI, IPX/SPX, and AppleTalk). The External WAN connection supports
only TCP/IP.
Which connection speeds does the Modem support?
The LAN connections on the Modem support 10/100 Mbps. The WAN connection supports 8 Mbps, because of the physical restrictions placed on broadband
connections. The 802.11g wireless connection supports up to 54 Mbps connection speeds (depending on signal quality, environmental factors, and physical
distance).
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Will my Xbox work with the Modem?
Yes, the Modem is compatible with the Xbox. You need to set a static IP on the
Xbox in the Xbox live network settings, and forward ports 3074 (both UDP and
TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL resolution
errors.
Is the Modem flash-upgradeable? How do I do it?
Yes, the firmware is upgradeable. You can find a link to the firmware site under
Utilitiesî in the Web-based configurator. We recommend contacting the ISP for
assistance to avoid any issues running firmware upgrades, and to confirm you
have the correct firmware before upgrading the unit.
Does the Modem function as a DSL modem?
Yes, the Modem has a built-in DSL Modem.
Wireless
Can I use an 802.11b wireless card to connect to the Modem?
Yes, the Modem can handle 802.11b cards or 802.11g cards. The 802.11g standard is backward compatible with the 802.11b standard. The Modem can be
setup to handle just “g” wireless cards, just “b” wireless cards, or both.
If I install several Modems in different locations in my building, will they
be able to talk to each other? Will I be able to stay connected as I move
between them?
The Modem does not communicate with other access points, since it functions
as a single access point system. If you installed several Modem devices and were
to move between coverage areas, your wireless device would have to reconnect to
a separate network.
Which wireless cards will work with the Modem?
The Modem connects with any wireless card supporting the 802.11g/802.11b
wireless standards.
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Chapter 9 Troubleshooting
Can my wireless signal pass through floors, walls, and glass?
The physical environment surrounding the Modem can have a varying effect on
signal strength and quality. Generally, the more dense the object (a concrete wall
compared to a plaster wall, for example), the greater the interference. Concrete
or metal-reinforced structures will experience a higher degree of signal loss than
those made of wood, plaster, or glass.
I have an Apple computer that uses the Airport wireless device. Is this device
compatible with the Modem?
While Apple Airport cards should work with the Modem, newer Apple systems
may have patches installed that will not allow them to accept WEP keys. If you
use new Apple Airport cards and have issues with WEP, set the Modem encryption to WPA (see “WPA” on page 18).
Network
I use my laptop at work and at home. Is there something special I need to do
to make it work in both places?
Yes. Reconfigure your network setting (Workgroup, Domain, Password, User
name, IP addressing or any other specific settings used by your company). You
may also use third party software like NetSwitcher to automatically switch
between different configurations.
What is the valid IP range I can use for my home network?
The valid IP range for the Modem is 192.168.0.2 to 192.168.0.254 by default.
How do I find out what IP address my computer is using?
Windows 2000 and XP - Select Start, Run and type “cmd.” Press Enter. When the
command screen appears, type “ipconfig” and press Enter.
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I used DHCP to configure my network. Do I need to restart my computer to
refresh my IP address?
No. Follow these steps to refresh your IP address:
Windows 2000 - Select Start, Run, type “cmd,” and press Enter. At the DOS
prompt, type “ipconfig /release,” then type “ipconfig /renew.”
Windows XP - Unplug the Ethernet cable or wireless card and plug it back in.
Can I run an application located on another computer over the network?
Yes, if the application is designed to run over a network.
Can I play games between computers on my network, or on the Internet?
Yes, if the games were designed for multi-player or LAN play. For specific information about whether a game is capable of Internet or LAN play, refer to the
game documentation. Some games require ports to be forwarded to host or join
games over the Internet.
I have an FTP or Web server on my network. How can I make it available to
users on the Internet?
For a Web server, enable port forwarding for port 8088 to the IP address of the
server and set up the Web server to receive on that port, as well. (Configuring
the server to use a static IP address is recommended.)
For an FTP server, enable port forwarding for port 21 to the IP address of the
server. (Configuring the server to use a static IP address is recommended.)
Connections
How many computers can be connected through the Modem?
The Modem is capable of 254 connections, but it is recommended to have no
more than 45 connections. As you increase the number of connections, you
decrease the available speed for each computer.
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Security
What is the default username for the Modem?
The default username for the router is “admin” and the default password is
“password” (all lower case, no quotation marks). To activate the password to
protect the Modem, change the default password. Remote management will not
be available on the Modem until the default password is changed.
Does the Modem function as a firewall?
Yes. The Modem provides its security through the use of NAT firewall, which
acts as a physical barrier between your network and the Internet.
What is NAT and how does it protect my network?
NAT (Network Address Translation) is a type of security that masks the private
IP addresses of the computers on your network with a single public IP address.
With NAT, the private IP address of the computers on your network is never
transmitted over the Internet.
Which Virtual Private Networking (VPN) protocols are supported?
The Modem supports pass-through for PPTP, L2TP, and IPSec.
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72
A
Specifications
General
Model Number
GT724WGR (Wireless DSL Modem)
Standards
IEEE 802.3 (10BaseT)
IEEE 802.3u (100BaseTX)
IEEE 802.11g (Wireless)
G.dmt
G.lite
t1.413
RFC 1483, 2364, 2516
Protocol
LAN - CSMA/CD
WAN - PPP, DHCP, Static IP
WAN
Full-rate ADSL Interface
LAN
10/100 RJ-45 switched ports
Speed
LAN Ethernet: 10/100 Mbps auto-sensing
Wireless: 802.11g 54 Mbps optimal (see “Wireless Operating Range” for details)
Cabling Type
Ethernet 10BaseT: UTP/STP Category 3 or 5
Ethernet100BaseTX: UTP/STP Category 5
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Wireless Operating Range
Indoors
Up to 91M (300 ft.) @ 54 Mbps
Outdoors
Up to 457M (1500 ft.) @ 54Mbps
Topology
Star (Ethernet)
LED Indicators
Power, DSL, Internet, Ethernet (4), Wireless
Environmental
Power
External, 12V DC, 600mA
Certifications
FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL
Operating Temperature
0º C to 40º C (32ºF to 104ºF)
Storage Temperature
-20ºC to 70ºC (-4ºF to 158ºF)
Operating Humidity
10% to 85% non-condensing
Storage Humidity
5% to 90% non-condensing
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Setting up Static IP
on a Computer
B
To communicate with the Modem from a computer on the network (to use the
Modem’s GUI, for example), the user may have to switch the IP address settings
from DHCP-enabled to static IP on the computer, so that the computer and the
Modem are on the same subnet.
To set up static IP on a computer, select the operating system and follow the
instructions provided in this chapter.
The following insturctions are based on the Modem’s
☞ Note:
factory default IP address. If the Modem’s IP address has been
changed, enter the new IP address when instructed to enter an
IP address.
Windows 2000
1. From the desktop, click on the Start button in the lower left corner.
2. From the menu that appears, select Settings.
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3. Another menu appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network and Dialup Connections.
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Appendix B Setting up Static IP on a Computer
5. In the “Network and Dial-up Connections” window, double-click Local Area
Connection. A number may be displayed after the Local Area Connection. If
there is more than one Local Area Connection listed, locate the one that corresponds to the network card installed in the computer by finding the name of
the network card in the “Device Name” column.
6. The “Local Area Connection Status” window appears. Select General, then
click Properties.
7. The “Local Area Connection Properties” window appears. Click General.
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8. In the “Components checked are used by this connection” list box, doubleclick Internet Protocol (TCP/IP).
9. The “Internet Protocol (TCP/IP) Properties” window appears.
10. In the General tab, make sure the radio button next to “Obtain an IP Address
automatically” is active (contains a black dot). If the radio button is already
active, leave it alone.
11. Enter the following numbers in the “IP Address” text box:
192.168.0.2
Press the space bar on the keyboard to add the periods between the numbers.
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Appendix B Setting up Static IP on a Computer
12. Enter the following numbers in the “Subnet mask” text box:
255.255.255.0
Press the space bar on the keyboard to add the periods between the numbers.
13. Enter the following numbers in the “Default gateway” text box:
192.168.0.1
Press the space bar on the keyboard to add the periods between the numbers.
14. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears.
15 In the “Local Area Connection Properties” window, click OK. The Local Area
Connection Properties window disappears.
16. Click Close in the Local Area Connection Status window. The window disappears.
17. Close the Network and Dial-up Connections window by clicking on the “x”
button at the upper right corner of the window.
The computer is now set up with a static IP address, allowing the user to access the
Modem’s GUI.
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Windows XP
1. From the desktop, click Start button in the lower left corner.
2. From the menu that appears, select Control Panel.
3. When the “Control Panel” window appears, double-click Network
Connections.
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Appendix B Setting up Static IP on a Computer
4. In the “Network Connections” window, double-click Local Area Connection.
A number may be displayed after the Local Area Connection. If more than
one Local Area Connection is listed, locate the one that corresponds to the
network card installed in your computer by finding the name of the network
card in the “Device Name” column.
5. The “Local Area Connection Properties” window appears. Select General.
6. In the “This connection uses the following items” list box, double-click
Internet Protocol (TCP/IP).
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7. The “Internet Protocol (TCP/IP) Properties” window appears.
8. In the General tab, make sure the radio button next to “Use the following IP
Address” is active (contains a black dot). If the radio button is already active,
leave it alone.
9. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
10. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
11. Enter the following address in the “Default gateway” text box:
192.168.0.1
Enter the periods in the address by pressing the space bar on the keyboard.
12. Click OK. The Internet Protocol (TCP/IP) Properties window disappears.
13 In the Local Area Connection Properties window, click Close. The Local Area
Connection Properties window disappears.
14. Click Close in the Local Area Connection Status window. The window
disappears.
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Appendix B Setting up Static IP on a Computer
15. Close the Network and Dial-up Connections window by clicking on the “x”
button at the upper right corner of the window.
The computer is now set up with a static IP address, allowing the user to access the
Modem’s GUI.
Windows Vista
1. From the desktop, click Start button in the lower left corner.
2. From the menu that appears, select Control Panel.
3. When the “Control Panel” window appears, double-click Network and
Internet.
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4. The “Network and Internet” window appears. Click Network and
Sharing Center.
5. The “Network and Sharing Center” screen appears. From the menu on the
left, click Manage network connections.
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Appendix B Setting up Static IP on a Computer
6. The “Network Connections” screen appears.. Double-click Local
Area Connection.
7. The “Local Area Connection Properties” window appears. In the “This connection uses the following items” list box, double-click Internet
Protocol (TCP/IP).
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8. The “Internet Protocol (TCP/IP) Properties” window appears.
9. In the General tab, make sure the circle next to “Use the following IP Address”
is selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
10. Enter the following address in the “IP Address” text box:
192.168.0.2
Enter the periods in the address by pressing the space bar on the keyboard.
11. Enter the following address in the “Subnet mask” text box:
255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
12. Enter the following address in the “Default gateway” text box:
192.168.0.1
Enter the periods in the address by pressing the space bar on the keyboard.
13. Click OK. The Internet Protocol (TCP/IP) Properties window disappears.
14. In the Local Area Connection Properties window, click Close. The Local Area
Connection Properties window disappears.
15. Click Close in the Local Area Connection Status window. The window disappears.
16. Close the rest of the open windows by clicking on the “x” button at the upper
right corner of the window.
The computer is now set up with a static IP address.
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Service Acronyms
C
The following information is related to the Firewall options (Custom, High, Medium,
and Low) section in the “Configuring Security Settings” chapter of this manual. This
appendix explains the meaning of the service acronyms included with the various levels of firewall security, and the UDP and TCP ports used by each service.
Service Acronym Definitions
DNS
Domain Name System. A data query system used to translate host names into
Internet addresses (i.e., www.somewebsite.com translates to 888.999.000.111).
Uses UDP 53 and TCP 53.
EPMAP
EndPoint Mapper. Uses UDP 135 and TCP 135.
FTP
File Transfer Protocol. A protocol used to transfer files over the Internet. Uses
TCP 20 and 21.
HTTP
HyperText Transfer Protocol. This protocol delivers information over the
Internet, and is used when a computer connects to a Web site via an Internet
browser. Uses TCP 80.
HTTPS
HyperText Transfer Protocol using Secure Socket Layer. A secure version of the
protocol that delivers information over the Internet. Uses UDP 443 and TCP 443.
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IMAP, IMAPv3
Internet Message Access Protocol. Protocols for retrieving E-mail messages.
IMAP uses TCP 143; IMAPv3 uses TCP 220.
IPSEC IKE, IPSEC ESP
IP Security. Protocols which support the secure exchange of packets at the
IP layer. Uses UDP 500.
LDAP
Lightweight Directory Access Protocol. A set of protocols for accessing information directories. Uses TCP 389.
MICROSOFT-DS, -GC
-DS uses UDP 445 and TCP 445; -GC uses TCP 3268.
NETBIOS-NS, -DGM, -SSN
Network Basic Input Output System. Three types of DOS BIOS augmentation
which add functions for local area networks (LANs). -NS uses UDP 137 and TCP
137; -DGM uses UDP 138; -SSN uses TCP 138.
NNTP
Network News Transfer Protocol. A protocol used to distribute and retrieve
news articles over the Internet. Uses TCP 119.
POP3
Post Office Protocol 3. Another protocol used to transfer E-mail between
computers. Usually employs a pop3 server, and is used to receive mail only. Uses
TCP 110.
PROFILE
Uses TCP 136.
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Appendix C Service Acronyms
SMTP
Simple Mail Transfer Protocol. A protocol used to transfer E-mail between
computers over the Internet. Can be used to send and receive mail. Uses TCP 25.
SNMP
Simple Network Management Protocol. A set of protocols for managing networks. Uses UDP 161.
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D
Glossary
Access Point
A device that allows wireless clients to connect to one another. An access point
can also act as a bridge between wireless clients and a “wired” network, such as
an Ethernet network. Wireless clients can be moved anywhere within the coverage area of the access point and remain connected to the network. If connected
to an Ethernet network, the access point monitors Ethernet traffic and forwards
appropriate Ethernet messages to the wireless network, while also monitoring
wireless traffic and forwarding wireless client messages to the Ethernet network.
ATM (Asynchronous Transfer Mode)
A networking technology based on transferring data in fixed-size packets
Client
A desktop or mobile computer connected to a network.
DHCP (Dynamic Host Configuration Protocol)
A protocol designed to automatically assign an IP address to every computer on
your network.
DNS (Domain Name System) Server Address
Allows Internet host computers to have a domain name and one or more IP
addresses. A DNS server keeps a database of host computers and their respective
domain names and IP addresses so that when a user enters a domain name into
a Web browser, the user is sent to the proper IP address. The DNS server address
used by computers on the home network corresponds to the location of the DNS
server the ISP has assigned.
DSL (Digital Subscriber Line) Modem
A modem that uses existing phone lines to transmit data at high speeds.
Encryption
A method to allow wireless data transmissions a level of security.
ESSID (Extended Service Set Identifier)
A unique identifier for a wireless network. Also known as “SSID.”
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Ethernet Network
A standard wired networking configuration using cables and hubs.
Firewall
A method preventing users outside the network from accessing and/or damaging files or computers on the network.
Gateway
A central device that manages the data traffic of your network, as well as data
traffic to and from the Internet.
IP (Internet Protocol) Address
A series of four numbers separated by periods identifying a unique Internet
computer host.
ISP Gateway Address
An IP address for the Internet router. This address is only required when using a
cable or DSL modem.
ISP (Internet Service Provider)
A business that allows individuals or businesses to connect to the Internet.
LAN (Local Area Network)
A group of computers and devices connected together in a relatively small area
(such as a house or an office). A home network is considered a LAN.
MAC (Media Access Control) Address
The hardware address of a device connected to a network.
NAT (Network Address Translation)
A method allowing all of the computers on a home network to use one IP
address, enabling access to the Internet from any computer on the home network without having to purchase more IP addresses from the ISP.
PC Card
An adapter that inserts in the PCMCIA slot of a computer, enabling the communication with a device.
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Appendix D Glossary
PPPoE (Point-To-Point Protocol over Ethernet)/
PPPoA (Point-To-Point Protocol over ATM)
Methods of secure data transmission.
Router
A central device that manages the data traffic of your network.
Subnet Mask
A set of four numbers configured like an IP address used to create IP address
numbers used only within a particular network.
SSID
See “ESSID.”
TCP/IP (Transmission Control Protocol/Internet Protocol)
The standard protocol for data transmission over the Internet.
WAN (Wide Area Network)
A network that connects computers located in separate areas, (i.e., different
buildings, cities, countries). The Internet is a WAN.
WECA (Wireless Ethernet Compatibility Alliance)
An industry group that certifies cross-vender interoperability and compatibility
of IEEE 802.11b wireless networking products and promotes the standard for
enterprise, small business, and home environments.
WLAN (Wireless Local Area Network)
A group of computers and other devices connected wirelessly in a small area.
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Notices
Regulatory Compliance Notices
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by implementing one or more of the following measures:
s
Reorient or relocate the receiving antenna;
s
Increase the separation between the equipment and receiver;
s
Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected;
s
Consult the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications made
to this device that are not expressly approved by Actiontec Electronics, Inc., may
void the user’s authority to operate the equipment.
Declaration of conformity for products marked with the FCC logo – United States
only.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
This device may not cause harmful interference;
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Actiontec Wireless DSL Modem User Manual
2. This device must accept any interference received, including interference that
may cause unwanted operation.
To comply with FCC RF exposure compliance require☞ Note:
ments, the antenna used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons
and must not be co-located or operating in conjunction with
any other antenna or transmitter.
For questions regarding your product or the FCC declaration, contact:
Actiontec Electronics, Inc.
760 North Mary Ave.
Sunnyvale, CA 94086
United States
Tel: (408) 752-7700
Fax: (408) 541-9005
96
Limited Warranty
Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that
this hardware product will be free from defects in workmanship and materials,
under normal use and service, for twelve (12) months from the date of purchase
from Actiontec Electronics or its authorized reseller.
Actiontec Electronics’ sole obligation under this express warranty shall be, at
Actiontec’s option and expense, to repair the defective product or part, deliver to
Customer an equivalent product or part to replace the defective item, or if neither
of the two foregoing options is reasonably available, Actiontec Electronics may, in its
sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Actiontec Electronics,
Inc. Replacement products may be new or reconditioned. Actiontec Electronics warrants any replaced or repaired product or part for ninety (90) days from shipment,
or the remainder of the initial warranty period, whichever is longer.
Software: Actiontec Electronics warrants to Customer that each software program
licensed from it will perform in substantial conformance to its program specifications, for a period of ninety (90) days from the date of purchase from Actiontec
Electronics or its authorized reseller. Actiontec Electronics warrants the media containing software against failure during the warranty period. The only updates that
will be provided are at the sole discretion of Actiontec Electronics and will only
be available for download at the Actiontec Web site, www.actiontec.com. Actiontec
Electronics’ sole obligation under this express warranty shall be, at Actiontec
Electronics’ option and expense, to refund the purchase price paid by Customer
for any defective software product, or to replace any defective media with software
which substantially conforms to applicable Actiontec Electronics published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. Actiontec Electronics makes
no warranty or representation that its software products will meet Customer’s
requirements or work in combination with any hardware or applications software
products provided by third parties, that the operation of the software products will
be uninterrupted or error free, or that all defects in the software products will be
corrected. For any third-party products listed in the Actiontec Electronics software
product documentation or specifications as being compatible, Actiontec Electronics
will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third party’s product or from use of
the software product not in accordance with Actiontec Electronics published specifications or user guide.
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Actiontec Wireless DSL Modem User Manual
THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED
WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A
SEPARATE END-USER LICENSE AGREEMENT.
THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRDPARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE
END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
Obtaining Warranty Service: Customer may contact Actiontec Electronics
Technical Support Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from Actiontec Electronics or
its authorized reseller may be required. Products returned to Actiontec Electronics
must be pre-authorized by Actiontec Electronics with a Return Merchandise
Authorization (RMA) number marked on the outside of the package, and sent
prepaid and packaged appropriately for safe shipment, and it is recommended that
they be insured or sent by a method that provides for tracking of the package. The
repaired or replaced item will be shipped to Customer, at Actiontec Electronics’
expense, not later than thirty (30) days after Actiontec Electronics receives the
defective product.
Return the product to:
(In the United States)
Actiontec Electronics, Inc.
760 North Mary Avenue
Sunnyvale, CA 94085
Actiontec Electronics shall not be responsible for any software, firmware, information, memory data, or Customer data contained in, stored on, or integrated with
any products returned to Actiontec Electronics for repair, whether under warranty
or not.
WARRANTIES EXCLUSIVE: IF AN ACTIONTEC ELECTRONICS’ PRODUCT DOES
NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND
OF THE PURCHASE PRICE PAID, AT ACTIONTEC ELECTRONICS’ OPTION. TO
THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS OR
CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT,
ALL OF WHICH ARE EXPRESSLY DISCLAIMED. ACTIONTEC ELECTRONICS
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Limited Warranty
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR
IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE OR USE OF ITS PRODUCTS.
ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY
IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT
OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION
OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR MODIFY THE
PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR
BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW,
ACTIONTEC ELECTRONICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS
ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS,
LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS
PRODUCT, EVEN IF ACTIONTEC ELECTRONICS OR ITS AUTHORIZED RESELLER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS
LIABILITY TO REPAIR, REPLACEMENT,OR REFUND OF THE PURCHASE PRICE
PAID, AT ACTIONTEC ELECTRONICS’ OPTION. THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Disclaimer: Some countries, states or provinces do not allow the exclusion or
limitation of implied warranties or the limitation of incidental or consequential
damages for certain products supplied to consumers, or the limitation of liability
for personal injury, so the above limitations and exclusions may be limited in their
application to you. When the implied warranties are not allowed to be excluded in
their entirety, they will be limited to the duration of the applicable written warranty.
This warranty gives you specific legal rights which may vary depending on local law.
Dispute Resolution: The customer may contact the Director of Technical Support
in the event the Customer is not satisfied with Actiontec Electronics’ response to
the complaint. In the event that the Customer is still not satisfied with the response
of the Director of Technical Support, the Customer is instructed to contact the
Director of Marketing. In the event that the Customer is still not satisfied with the
response of the Director of Marketing, the Customer is instructed to contact the
Chief Financial Officer and/or President.
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Actiontec Wireless DSL Modem User Manual
Governing Law: This Limited Warranty shall be governed by the laws of the State
of California, U.S.A., excluding its conflicts of laws and principles, and excluding
the United Nations Convention on Contracts for the International Sale of Goods.
100