Quickie | Hula | System information | Quickie Hula System information

Powered Wheelchair
Instructions for Use
User Information
Intended use power wheel wheelchairs:
This power wheelchair was designed for persons
whose ability to walk is impaired but who have sufficient
eyesight and have the physical and mental attributes to
be able to operate an electric wheelchair safely. It has
been classified according to EN 12184 as a class A
mobility product (indoor use).
The Quickie HULA powered wheelchair has been
designed for indoor use, however the Hula can be used
outdoors provided its use remains within the stated
The Hula can be used on slopes/ramps where the
gradient or slope does not exceed 6 degrees (1 in 10
slope). Ramps and slopes for many buildings have a
slope of 1 in 12 (5 degrees)
The Hula can be used to climb kerbs or obstacles to
a maximum height of 50mm (2”). Most door threshold
steps will be less than 50mm.
It is important the user does not attempt to use the
wheelchair in the home environment where the slopes/
gradient are greater than 6 degrees or steps that are
greater than 50mm.
Please refer to the technical specification
(section 13), of this manual for further
Area of application
The variety of fitting variants as well as the modular
design mean that it can be used by those persons who
are mentally and physically able to control an input
device to operate the wheelchair and its functions in a
safe way, but cannot walk or have limited mobility e.g.
because of:
Loss of extremity (leg amputation)
Extremity defect deformity
Joint injuries
Strokes and brain injuries
Neurological disabilities (e.g. MS, Parkinson…)
Illnesses such as heart and circulation deficiencies,
disturbance of equilibrium or cachexia as well as
for elderly people who still have the strength in the
upper body.
When considering provision, please also note the body
size, weight including the distribution of body weight, the
user’s physical and psychological constitution, the age of
the user, their living conditions and their environment.
If in doubt a health care professional should be involved
to ensure the user is not exposed to unacceptable risks.
Sunrise Medical has a quality management system that
is certified to ISO 9001:2008, that covers all stages
of development, production and manufacture of this
Sunrise Medical declares under its sole responsibility
that this product is in conformity with the requirements of
the directive 93/42/EEC amended by 2007/47/EEC.”
Sunrise Medical declares that this product fulfils the
Performance requirements of ISO 7176-19 - Wheeled
mobility devices for use as a seat in a motor vehicle;
(known as the Crash Test).
1.0 Your Wheelchair 
2.0 How to use this manual 
2.1 Introduction 
2.2 Guarantee 
2.3 Warranty conditions 
3.0 Label Explanation / Word definitions 
4.0 General safety warning and user tips 
3.1 Definitions of words used in this manual 
3.2 Label explanations 
4.1 General warnings 
4.2 Features and options 
4.3 Obstacles 
4.4 Routine service 
4.5 Brake release 
4.6 EMC - Radio transmitting devices. 
4.7 Emergency braking 
4.8 Sharp turns 
4.9 Batteries 
4.10 Tyres 
4.11 Weight limit 
4.12 Wheelchair motors 
4.13 Hot surfaces 
4.14 Wheelchair range 
4.15 Outdoor use (Fig.4.3)  
4.16 Adverse conditions 
4.17 Ramps 
4.18 Transfer to and from the wheelchair 
4.19 Use on a slope 
4.20 Using a vehicle mounted passenger lift 
4.21 Stability of your wheelchair 
4.22 Wheels & Tyres 
4.23 Swing away tray 
4.24 Anterior Pelvic Support 
4.25 VR2 Controller (Fig. 4.14) 
5.0 Preparing your wheelchair for use  
6.0 Seating 
5.1 Handling the wheelchair 
5.2 Preparation for every day storage 
5.3 Re-Assembling  
5.4 Brake release (Fig.5.7 - 5.9) 
5.5 Control pod joystick unit position 
5.6 Getting ready to drive 
5.7 Armrests 
5.8 Leg Rests 
6.1 Firm seat board 
6.2 Seat cushions 
6.3 Removable seat covers 
6.4 Backrest upholstery 
6.5 JAY backrests 
6.6 Seat width adjustment  
6.7 Seat height adjustment/removal 
6.8 Standard Seat Depth Adjustment  
6.9 Backrest Angle Adjustment -4° to +12° 
6.10 Back Height Adjustment  
6.11 Mechanical Seat Tilt 
6.12 Centre Of Gravity (COG). 
6.13 JAY backrests 
6.14 Headrest  
7.0 Control System 
8.0 Troubleshooting using the VR2
Hand Control 
9.0 Controller Mounts 
10.0 Batteries and charging  
11.0 Transportation 
12.0 Maintenance and Cleaning 
13.0 Specification sheets  
14.0 Service History 
15.0 Disposal/ Recycling 
7.1 VR2 control system information (Fig.7.1) 
7.2 VR2 Dual control unit (Optional) 
9.1 General warnings: 
9.2 Attendant control (Optional): 
9.3 Parallel swing-away control: 
10.1 Batteries (Fig.10.1-10.6) 
10.2 Safety cut-outs (Fuses) 
10.3 General battery information 
10.4 Maintenance free batteries 
10.5 Battery care 
10.6 Maintenance free battery care plan 
10.7 General charger information 
10.8 Charger safety features 
10.9 Connecting the charger and charging 
10.10 Charger safety and caution notes 
10.11 The range of your vehicle 
10.12 Battery warranty 
11.1 Transportation warnings: 
11.2 Occupant restraint instructions 
11.3 Special shipping requirements:  
11.4 Crash testing on the Hula. 
11.5 The tie down label and strap placement 
11.6 Securing the wheelchair into the vehicle  
12.1 Tyre wear 
12.2 Drive wheel replacement 
12.3 Castor wheel replacement 
12.4 Cleaning your wheelchair 
12.5 Inspection of the upholstery/seating 
12.6 Cleaning seating 
12.7 Cleaning controls 
12.8 Electrical connections 
12.9 Main Controller access 
12.10 Shipping & Storage Requirements: 
12.11 Authorised Sunrise Medical service agents 
12.12 Recommended maintenance routines  
12.13 Performance checks 
Side Guard
Drive wheel
Service Agent Details:
Wheelchair Serial Number:
1.0 Your Wheelchair
2.0 How to use this manual
We at Sunrise Medical want you to get the best out of
your Hula wheelchair. This Owner’s Manual will familiarise
you with the wheelchair and its features. It contains
hints on everyday usage and general care in addition to
information on the high quality standards which we adhere
to and details about the guarantee.
2.1 Introduction
Please keep a note of your local service agent’s address
and telephone number and your wheelchair serial number
in the space on the previous page.
In the event of a breakdown, contact them and try to give
all relevant details so they can help you quickly.
The wheelchairs shown and described in this manual
may not be exactly the same in every detail as your own
model. However, all instructions are still entirely relevant,
irrespective of detail differences.
NOTE: The manufacturer reserves the right to alter
without notice any weights, measurements or other
technical data shown in this manual. All figures,
measurements and capacities shown in this manual are
approximate and do not constitute specifications.
Your wheelchair should be delivered fully configured for
your use; there are a wide range of components and
adjustments available on the Hula. For further information
about these you should contact your Sunrise Medical
authorised dealer.
Your wheelchair will reach you in excellent condition
having been personally inspected before leaving our
factory. Following the guidelines for maintenance and
cleaning your wheelchair will maintain its first class
condition and give you complete satisfaction.
The Hula has been designed for use by an individual on a
daily basis.
This wheelchair has been designed for a single occupant
of limited mobility up to the weight of 136Kg.
The end user must have the cognitive, physical and visual
ability to control the vehicle safely on a maximum slope of
If you are in any doubt as to the suitability of the power
wheelchair, contact your local Sunrise Medical authorised
dealer or health care provider for clarification, prior to
commencing use.
It is very important to read the relevant section of the
owner’s manual when making any minor adjustments.
Complicated adjustments should only be carried out by
your heath care provider or authorised Sunrise Medical
If you have any queries about the use, maintenance
or safety of your wheelchair, please contact your local
authorised Sunrise Medical dealer. If you do not know
of an approved dealer in your area or have any other
questions please write or telephone:
Sunrise Medical
Thorns Road
Brierley Hill
West Midlands
Phone: 0845 605 66 88
Fax: 0845 605 66 89
2.2 Guarantee
The guarantee form is included in the Sunrise Pack.
Please fill in the relevant details and return to us to
register your entitlement.
2.3 Warranty conditions
1) The repair or replacement will be carried out by an
authorised Sunrise Medical dealer/service agent.
2) To apply the warranty conditions, should your
wheelchair require attention under these arrangements,
notify the designated Sunrise Medical service agent
immediately giving full information about the nature of
the difficulty. Should you be operating the wheelchair
away from the locality of the designated Sunrise Medical
service agent, work under the “Warranty Conditions” will
be carried out by any other service agent designated by
the manufacturer.
3) Should any part of the wheelchair require repair or
replacement, as a result of a specific manufacturing or
material defect, within twenty four months from the
date on which the possession of the wheelchair was
transferred to the original purchaser, and subject to it
remaining within that ownership, the part or parts will be
repaired or replaced completely free of charge if returned
to the authorised service agent.
4) Any repaired or replaced part will benefit from these
arrangements for the balance of the warranty period
applicable to the wheelchair.
3.0 Label Explanation / Word definitions
3.1 Definitions of words used in this manual
5) Parts replaced after the original warranty has expired
are covered for a further twelve months.
6) Items of a consumable nature will not generally be
covered during the normal warranty period, unless such
items have clearly suffered undue wear as a direct result
of an original manufacturing defect. These items include
amongst others upholstery, tyres, inner tubes and
similar parts. On powered products this will also include
batteries, motor brushes, arm pads etc.
Batteries have a warranty period of 6 months for
manufacturing defects only.
7) The above warranty conditions apply to all wheelchair
parts for models purchased at full retail price.
8) Under normal circumstances, no responsibility will be
accepted where the wheelchair has required repair or
replacement as a direct result of:
a) The wheelchair or part not having been maintained
or serviced in accordance with the manufacturer’s
recommendations, as stated in the Owner’s Manual and/
or Service Manual. Or failing to use only the specified
original equipment parts.
Advice to the user of Potential Risk
of serious injury or death if the
advice is not followed
Advice to the user of a potential risk
of injury if the advice is not followed
Advice to user that potential
damage to equipment may occur if
the advice is not followed
Possible finger pinch or trap hazard
General advice or best practice
Reference To Additional
b) The wheelchair or part having been damaged by
neglect, accident or improper use.
c) The wheelchair or part having been altered from the
manufacturer’s specifications, or repairs having been
attempted prior to the service agent being notified.
Life Expectancy
We estimate a life expectancy of 5 years for this product,
provided that:
It is used in strict accordance with the intended use
as set out in this document.
All service and maintenance requirements are met.
The estimated life expectancy can be exceeded if the
product is carefully used and properly maintained.
The life expectancy can also be considerably reduced by
extreme or incorrect usage.
The fact that we estimate a life expectancy for this
product does not constitute an additional warranty.
3.2 Label explanations
Drive lever position for normal driving by the user.
Drive lever position for manoeuvring the wheelchair manually.
NOTE: The drive levers must be returned to the normal driving position
as soon as manual positioning is completed
Freewheel/Drive Information Label (Section 4.0)
The wheelchair is intended for indoor use. Outdoor use must be in
accordance with the advice given within this Owner’s Manual.
Indoor/Outdoor Information Label (Section 4.0)
Maximum Speed
Serial Number
Maximum User Weight
Seat Depth
Serial Number Label
Indicates the position of the wheelchair tie-down restraints.
Crash Test/ Tie Down Information Label (Section 11.0)
Electrical circuit diagram showing connections.
For use if the batteries require disconnecting.
Battery Wiring Label (Section 10.0)
4.0 General safety warning and user tips
4.1 General warnings
4.4 Routine service
The recommended service interval is one year. See
service history table, section 14.
Always ensure that your wheelchair is switched off
before attempting to transfer in or out.
Always ensure that you are able to operate all controls
from a comfortable position. Paying attention to your
posture is essential to ensure your continued comfort
and well being.
Always make sure that you can be seen clearly,
especially if you intend using your wheelchair in poor
This wheelchair has been built to match the needs of
a particular user. If used by another user then it may
need to be adjusted and reprogrammed.
Do not let children or others use your wheelchair.
Be aware that the wheelchair may come to a sudden
stop during operation. Sunrise Medical recommend
that the anterior pelvic support be worn at all times.
Do not operate the wheelchair if it is behaving
abnormally or erratically.
4.2 Features and options
NOTE: Some of the options shown in this manual may
not be available in your country and may also restrict
the overall physical limits of the standard product (e.g.
max. speed, user weight limit, etc.). Those limitations are
marked on the order form, in the technical manual and
in this owner’s manual. For further information please
consult your Sunrise Medical authorised dealer.
This wheelchair is designed to be repaired and
assembled by a Sunrise Medical authorised dealer and
not the user. Information on disassembly and assembly
of the wheelchair for storage is shown in section 5.1-5.2.
4.5 Brake release
4.3 Obstacles
The Brake release, (freewheel), is only to be used in
an emergency power breakdown situation e.g. Where
a large distance has to be covered to get the user
home or into a safe environment.
Brake release can also be used to manually
manoeuvre the wheelchair to safety if a complete
and catastrophic loss of power such as control
system failure or battery failure has occurred.
Brake release should not be habitually used as a
means of transporting the user as if in a manual
When the power wheelchair is functioning normally,
the brake release should only be used to park or
store the unoccupied wheelchair.
Never descend a kerb backwards with a MWD
wheelchair. Please read carefully the section 4.23.1
on kerb climbing in this manual before attempting to
mount and dismount any kerbs in your wheelchair.
Do not attempt to climb or descend a series of steps.
It is unsafe to do so and could cause personal injury
or damage the wheelchair. The Hula has only been
designed to climb a single step or kerb.
We recommend that users with upper trunk instability
wear further customised support systems to keep the
upright body position during descending or ascending
ramps, curbs or obstacles.
Please remember that you have no braking facility
when the Brake release, (freewheel), levers are
moved from the normal drive position to the
freewheel position, Fig. 4.1, Fig 4.2,
Always ensure an attendant is with you when
bringing the wheelchair into the freewheel mode.
The wheelchair must never be left with one or both
levers in the freewheel position.
For an enhanced description of this facility and its
limitations to use, please see later section at 5.4.
Fig. 4.1
Fig. 4.2
4.6 EMC - Radio transmitting devices.
When operating two-way radio, walkie-talkies, C.B.,
amateur radio, public mobile radio and other powerful
transmitting devices the wheelchair should be brought to a
halt and turned off.
The operation of cordless, mobile telephones and cell
phones including hands-free devices is permitted but if
abnormal operation of the wheelchair is encountered then
the wheelchair must be brought immediately to a halt and
turned off.
NOTE: the electrical systems of the wheelchair may
disturb the performance of alarm systems in retail shops.
4.7 Emergency braking
There are three ways to stop your wheelchair:
1. Simplest and safest way to stop the wheelchair is to
release the joystick (see Hand Control section 7). This will
bring the wheelchair to a halt in a controlled manner.
2. Pulling back the joystick will brake the wheelchair abruptly
with a fast stop
3. Switching the control system off whilst the wheelchair is
in motion will also bring the wheelchair to a halt.
4.9 Batteries
Your wheelchair is supplied as standard from Sunrise
Medical with maintenance-free batteries. These only
require regular charging. Before charging, please read
sections 10 and 12 in this manual.
Do not, under any circumstances, tamper with the
batteries. If in any doubt contact your local Sunrise
Medical authorised dealer.
Before using your vehicle for the very first time, please
charge your batteries for a period of 24 hours.
Switching the control system off is only to be used in an
emergency situation as the stopping action is very abrupt.
Sunrise Medical recommend the use of an anterior pelvic
support at all times.
4.8 Sharp turns
Full speed turns should not be attempted. If you need to
turn sharply you must reduce your speed with the joystick
or speed setting. This is particularly important when
travelling across or down a slope. Disregarding this advice
could lead to your wheelchair tipping over.
All lead/acid batteries contain sulphuric acid.
Avoid contact with acid on damaged sealed type
batteries or wet batteries.
Battery acid can cause burns to the skin as well as
damage to floors, furniture and your wheelchair.
If it comes into contact with the skin or clothing, wash
immediately with soap and water.
If it comes into contact with the eye, immediately
flood the eye with running cold water for at least 10
minutes and seek medical attention immediately.
Acid can be neutralised with baking soda and water.
Take care to keep batteries upright at all times,
especially when transporting your wheelchair.
If you suspect that the batteries are damaged or
leaking, contact your Sunrise Medical authorised
dealer immediately.
Only use the battery charger supplied with the
Only replace a faulty charger with one of the same
If you need a replacement battery charger, or are
unsure about any of the above points, please contact
your authorised Sunrise Medical dealer.
Battery and charger connector type Hula:
24V (2x12V) / 36 Ah. Maintenance free
Dimensions Max: h=180 x w=195 x d=130 mm.
Charger Connector: Must be a 3 pin Neutrik connector.
4.10 Tyres
Your wheelchair tyres can wear depending on use.
Check them regularly in accordance with the service
instructions in this manual, (section 12.0).
4.11 Weight limit
The user plus items carried should never exceed a total
weight of 136Kg.
Never use this wheelchair for weight training if the total
weight (user plus additional weights) exceed a total weight
of 136Kg.
Exceeding the weight limit is likely to damage the seat,
frame or fasteners and may cause severe injury to you or
others from wheelchair failure
Exceeding the weight limit will void the warranty.
4.12 Wheelchair motors
After prolonged use, the motors will produce heat, which
is radiat­ed through the motors’ outer casing.
Do not remove the protective shroud covering the motors
as the motors’ outer casing can remain hot for up to 30
minutes after using the wheelchair.
4.13 Hot surfaces
Not only the can the motors get hot during the operation
of the wheelchair, but also the upholstery material and
armrests can get hot when standing in direct sunlight on a
hot day.
4.14 Wheelchair range
The range of your wheelchair can be affected by many
factors such as user weight, terrain, ambient temperature,
use of powered op­tions and battery condition.
NOTE: The ­stated range in the sales literature is for
comparison purposes with other wheelchairs and is a
theoretical maximum (ISO 7176; Part 4) and may not be
attained by every user (also see section 10.11 and section
13, in this manual).
We recommend that every user initially limit their journey
to half the stated range, until they have confidence in the
actual range their wheelchair can attain.
If your battery indicator is showing a low charge then do
not attempt a long journey unless you are confident in
reaching your destination and also returning to your home
without the risk of being left stranded.
4.15 Outdoor use (Fig.4.3)
Please ensure that the limitations of the Hula
performance are understood before any outdoor
use, by reading this Owners’ Manual carefully.
If it is necessary to use the Hula outdoors, exercise
caution and show the utmost consideration for other
Fig. 4.3
Avoid Leaving the wheelchair standing in direct sunlight
for extended periods of time. The upholstery will get hot to
the touch.
Remember that the last thing a car or lorry driver expects
to see is a wheelchair backing off the kerb into the road.
If in any doubt, do not risk crossing the road until you are
certain that it is safe. Always cross the road as quickly
as possible using a designated pedestrian crossing
whenever possible.
4.16 Adverse conditions
Please be aware that when driving your wheelchair in
adverse conditions, e.g. on wet grass, mud, ice, snow or
other slippery surfaces, you may experience a reduction
in the grip and traction of your wheelchair.
We recommend you take extra precautions in these
conditions, particularly on hills and slopes; your
wheelchair could become unstable or skid causing
possible injury.
Take extra precautions when using your wheelchair
during darkness or in poorly lit areas. Consideration
should be given to the use of high visibility markers or
reflectors, which can be fitted to the wheelchair.
Alternatively, use high visibility/reflective clothing
such as fluorescent waistcoats, belts or armbands,
particularly in poorly lit areas or when crossing the
4.17 Ramps
When using a ramp, please ensure that it is capable of
taking the combined weight of the power wheelchair and
yourself. If a ramp is being used to load a wheelchair into
a vehicle, please ensure the ramp is properly secured to
the vehicle.
Always approach the ramp head-on and exercise caution.
Please ensure your ramp is suitable for the product you
are transporting.
4.18 Transfer to and from the wheelchair
When you are using a Powered Scooter or Wheelchair,
take extra care with loose or long items of clothing.
Moving parts, such as wheels, can be potentially
dangerous or even fatal if clothing becomes entangled.
NOTE: Extreme variances in temperature may trigger
the self protect mechanism in the control system. If this
occurs the control system will temporarily shut down to
prevent damage to the electronics or the wheelchair.
Sunrise Medical recommend that you consult your
health care professional for assistance in developing
your personal front or side transfer technique to best
suit your needs and avoid any personal injury.
Ensure controller is switched off during transfers to
avoid unintentional movement.
If a reclining arm rest is fitted, please ensure that
the reclining support bar is secured into the recline
receiver that is attached to the seat frame.
4.19 Use on a slope
Your wheelchair has been designed and tested to allow its
use on slopes or gradients of up to 6°. However, you have
the option of adjusting your seating position.
Please see warnings below.
In certain circumstances your wheelchair could become
unstable. Before attempting to climb or descend a slope
or a kerb, caution should be taken when using weight shift
options and/or using your body positioning for a counter
balance weight. To improve stability lean forward when
driving uphill, with the seat and back in an upright position.
Alternatively sit in an upright position when travelling in
a forward, downhill direction or tilt and/or recline the seat
If you are in any doubt about the capabilities of your
wheelchair on a slope then do not attempt to drive up or
down the slope/kerb; try to find an alternative route.
4.19.1 Gradients: ascents
When going uphill, keep the wheelchair moving. Steer by
moving the joystick gently in the direction you wish to go.
If you have stopped going up hill, you should start slowly.
If necessary lean forward to prevent the tendency for the
front wheels to lift.
Please ensure that the limitations of the Hula
performance are understood before any outdoor
use, by reading this Owners’ Manual carefully.
4.19.2 Gradients: descents
On descents, it is important not to let the wheelchair
accelerate beyond its normal level of ground speed. In
fact, it is safer to proceed slowly down steep descents
(below the speed of 5kph) and stop, if any anxiety arises
regarding directional control. If the wheelchair picks up
speed, centre the control to slow it or to stop all forward
movement, then restart slowly and do not allow the speed
to increase.
NOTE: The solid state controller has the benefit of a logic
system that will help compensate when driving along a
camber or up a hill. This is an added safety feature on
your wheelchair. In addition of course, you may control the
wheelchair speed by using the speed control.
4.20 Using a vehicle mounted passenger lift
Wheelchair lifts are used in vans, buses and buildings to
help you move from one level to another.
Ensure that the user and all carers fully understand
the lift manufacturer’s instructions for using the
passenger lift.
Never exceed the lift manufacturer’s recommended
safe working load and load distribution guidance.
Always turn off all power when you are on the lift.
If you fail to do so, you may touch the joystick by
accident and cause your wheelchair to drive off the
platform. Be aware that a rollstop at the end of the
platform may not prevent this.
Always position the user securely in the wheelchair to
help avoid falls while on the lift.
Always ensure the wheelchair is in drive mode when
using passenger lift (wheels locked not in freewheel
4.21 Stability of your wheelchair
Please follow the user instructions in this manual
regarding the use of your wheelchair on a slope.
Other variables can affect your wheelchair stability,
• Movement of the user.
• Effects of the addition of accessories or other
• Inappropriate adjustments or modifications to the
In some cases these issues are further compounded by
the effects of the local environment such as:
Door thresholds Hills, Slopes, Ramps, Sloping
pavements, Dropped kerbs.
Furthermore different body proportions of a wheelchair
user affect stability for example:
Lower limb wasting or amputation,
Increased upper torso mass, Upper torso height
4.22 Wheels & Tyres
Inspect all tyres before use for signs of wear.
Ensure that there are no objects in your path that
could possibly become lodged in your wheelchair
mechanism or in the hubs of the wheels. This could
cause the wheelchair to come to a sudden stop.
Riding over drains or grids could cause the wheelchair
castors or wheels to become trapped, causing the
wheelchair to come to a sudden stop.
4.23 Swing away tray
The maximum weight the tray can hold is 2.5kg.
Do not overload the tray, this could cause the tray
to break or could cause the wheelchair to become
Do not leave lit cigarettes or other heat sources on the
tray as this could cause the tray to deform and mark.
Ensure that all extremities and clothing are free when
positioning the tray for use.
4.23.1 Mounting a low kerb or step
Approach the kerb at a 90° angle and stop the
wheelchair as soon as the castor wheels touch the
Apply sufficient power to the motors to lift the front
of the wheelchair up onto the kerb (or step) and then
apply slightly more power and speed so that the drive
wheels climb the kerb (or step) smoothly and without
hesitation and the rear castor wheels come up as
As far as possible, keep the joystick in the straight
forward position, (Fig.4.4 - 4.6).
NOTE: In accordance to the ground clearance, the
maximum obstacle height possible to climb is 5.0 cm.
Please ensure that the limitations of the Hula
performance are understood before any outdoor
use, by reading this Owners’ Manual carefully.
1. Please show the utmost consideration for the other
traffic on the road. Remember that the last thing a car or
lorry driver expects to see is a wheelchair backing off the
kerb into the road. If in any doubt, do not risk crossing the
road until you are certain that it is safe.
2. Always cross the road as quickly as possible; there may
be other traffic.
3. Do not attempt to go up or down more than a 5.0 cm
(2”) high kerb.
4. Do not attempt to climb a series of steps.
5. Do not attempt kerbs if on steep slopes or cambers.
6. Do not attempt any kerbs in the vicinity of drain covers,
uneven or gritty road surfaces.
7. You should not attempt to dismount a kerb any higher
than 5.0 cm (2”) in any direction.
Fig. 4.4
8. D
o not mount or dismount kerbs at an angle other than
straight on (90 degrees) to the edge of the kerb.
9. Prior to climbing ensure your legrests will clear the
Fig. 4.5
Fig. 4.6
This wheelchair is designed to be repaired and assembled
by a Sunrise Medical authorised dealer and not the
user. Information on disassembly and assembly of the
wheelchair for storage is shown in section 5.1-5.2.
4.24 Anterior Pelvic Support
Fig. 4.8
The Anterior Pelvic Support kit. (Fig. 4.7).
Fastening the anterior pelvic support:
Insert the 3 prong male buckle into the female buckle until
a click is heard (Fig. 4.8)
To fit the anterior pelvic support.
• Place the strap loosely across the seat with the buckle
closed.. (Fig. 4.9)
• Pass the other ends of the strap through the gap
between the backrest posts and the backrest
upholstery as shown. (Fig. 4.10)
• Ensure that the adjusters & buckles can be accessed
& the strap is not twisted. Fit the eyelets over the
rearmost bolts. Fit the plain washer, sprung washer &
nut. Tighten with a 13.0mm spanner. (Fig. 4.11)
• Ensure that the anterior pelvic support is tight enough
to provide comfortable support. A simple measure
is to keep a hands thickness between the body
andanterior pelvic support. For safety, check the
tension on the anterior pelvic support at least once
day. (Fig. 4.12)
• Generally, the Anterior Pelvic Support should be fixed
so that the straps sit at an angle of approximately 45°
(Fig. 4.13), and when correctly adjusted should not
allow the user to slip down in the seat.
Fig. 4.9
Fig. 4.10
Ensure that the Anterior Pelvic Support is secured
and correctly adjusted before use.
An incorrectly fitted/adjusted Anterior Pelvic Support
could allow the user to slip down, potentially causing
serious injury.
Inspect the Anterior Pelvic Support at regular intervals
for any signs of fray or damage and replace as
When servicing, check for correct operation of the
release buckle and for any signs of wear on the
material or plastic brackets.
Fig. 4.11
Fig. 4.12
Fig. 4.7
Fig. 4.13
4.25 VR2 Controller (Fig. 4.14)
Battery Level Indicator
5.0 Preparing your wheelchair for use
On/Off Button
5.1 Handling the wheelchair
NOTE: To dismantle the wheelchair for storage no tools
are required.
The following parts can be removed:
1 pair of swing-away legrests.
1 backrest.
1 drive unit with seat frame
5.2 Preparation for every day storage
Remove the swing-away legrests, (Fig.5.0).
Leave the armrests in the fold down position. (Fig.5.1).
Remove the Backrest by undoing the two lever screws
at the base of the Backrest, (Fig.5.2).
Lay the backrest on the seat or store it separately,
Now you can store the wheelchair.
Fig. 4.14
Avoid knocking your control system and especially the
Be careful not to strike obstacles with the control
system or joystick when you drive.
Never drop the control system.
When transporting your wheelchair, make sure that
the control system is well protected.
Avoid damage to cables.
To improve the reliability of the control system keep
exposure to extreme conditions to a minimum.
Do not expose your control system or its components
to damp for prolonged periods.
If your control system becomes contaminated with
food or drink clean it off as soon as possible.
NOTE: For long term storage, please see section 12.10.
Fig. 5.0
Fig. 5.1
Fig. 5.2
Fig. 5.3
In the event of the wheelchair moving in an
unexpected way RELEASE THE JOYSTICK.
This action will stop the wheelchair under any
Do not operate the control system if the wheelchair
behaves erratically or shows abnormal signs of
heating, sparks or smoke. Turn the control system off
at once and consult your Sunrise Medical authorised
Make sure that when the wheelchair is stored
the controller is switched off and the freewheel
mechanisms are engaged, (in Drive).
Do not lift the wheelchair by any of the plastic shrouds.
Caution should be taken while the wheelchair is in
To remove the control pod/joystick:
• Loosen the adjustment screw on the control arm and
slide the arm out of the bracket, (Fig 5.4).
• Disconnect the control loom plug located under the
seat, (Fig.5.5)
• Place the controller and arm in a safe place until
• To reconnect the hand control just repeat the process
in reverse.
5.3 Re-Assembling
Place the backrest into the receivers and tighten the
lever screws carefully.
If required reconnect the control pod joystick.
Attach the swing-away leg rests.
Make sure your freewheel mechanisms are engaged,
(in DRIVE).
The Brake release is only to be used in an
emergency power breakdown situation e.g. When
the wheelchair has to be moved manually to get the
user into a safe environment. It is not intended for
permanent use or to push the wheelchair up/down a
slope with the user sitting in it.
The wheelchair’s automatic braking system will
not work unless the brake release levers are in the
“DRIVE” position.
Brake release, can also be used if a complete and
catastrophic loss of power such as control system
failure or battery failure has occurred.
Brake release, should not be habitually used as a
means of transporting the user as if in a manual
When the power wheelchair is functioning normally,
the brake release should only be used to park or
store the unoccupied wheelchair.
Never push the occupied power wheelchair up or
down a slope with the Brake release in freewheel.
Never attempt to disengage the brake release
mechanism whilst sitting in the wheelchair,
especially on a slope.
Always ensure the Brake release levers are in the
drive position before using the wheelchair.
Never lift the wheelchair by the armrests, leg rests
or any of the shrouds, since they are detachable and
harm could be done to the user or to the wheelchair.
The wheelchair is not designed for use with a hoist,
Fig. 5.6
Fig. 5.8
Fig. 5.9
5.4 Brake release (Fig.5.7 - 5.9)
There are two brake release, (freewheel), levers located
under the seat by the battery cover.
Ensure the controller is switched off before you engage
the release levers – Failure to do so will increase the
force needed to push the wheelchair.
Push the levers forward towards the front of the
wheelchair to engage DRIVE.
Pull the levers backwards towards the rear of the
wheelchair to disengage drive, FREEWHEEL.
There is a label located next to each lever to explain
the operation of the levers.
5.5 Control pod joystick unit position
Fig. 5.10
Make sure that the control pod/joystick is mounted
securely and that the joystick position is correct.
The hand or limb you use to operate the joystick
should be supported, for example by the arm pad.
Do not use the joystick as the sole support for your
hand or limb - wheelchair movements and bumps
could upset your control of the joystick.
The control pod/joystick is mounted on a sliding
mechanism which enables the control to be moved
forwards and backwards.
Undo the locking screw, (Fig.5.4).
Slide the control arm either out or to it’s new position,
(Fig 5.10).
When the most comfortable position has been
selected, secure the slider by tightening the locking
Ensure the locking screw is fully tightened prior to use,
especially when transporting your wheelchair.
5.6 Getting ready to drive
Operate the on/off switch. The battery gauge will blink
then remain on after a second
Check that the maximum speed is set to a level which
suits you.
Push the joystick to control the speed and direction of
the wheelchair
5.7 Armrests
5.7.1 Armrests-flip up
The armrests on both sides of the wheelchair can be
flipped up to allow side transfer, (Fig. 5.11-5.12).
For side transfer flip the armrest all the way up until it
goes into its mechanical stop. This frees your space for
side transfer.
To bring the armrests back into their position flip it all the
way down until it sits on its mechanical stop. Guide it in its
downward movement and do not let it fall on its own.
Fig. 5.11
Fig. 5.12
5.7.2 Armrest Height Adjustment
The following section outlines armrest height adjustment.
In the case of either fine or coarse adjustment, it is a
two-part process:
PART I: Adjust the armrest height through rotation
PART 2: Adjust arm pad angle.
1.Basic fine adjustment.
PART 1 (fig. 5.13 & 5.14)
Up to one inch of armrest height adjustment can be
achieved using the 5mm fine height adjustment screw to
fine tune the armrest’s height.
Fig. 5.13
1. Loosen the 6mm rotation bolts on both armrests (A).
2. Turn the adjustment screws (B) counter-clockwise to
raise the armrest or clockwise to lower.
3. Retighten both rotation bolts (A).
Tighten (A) 20 Nm or 177lbf/in of torque.
PART 2 (fig. 5.15 & 5.16)
1. Loosen the 4mm armpad angle pivot bolts (A) on both
armrests. Remove the 4mm angle index bolts (B) on
both armrests.
2. Tilt both arm pads down (or up in the case of a
lowered armrest) until the arm pads are in the
preferred angle. Check to see if the height is correct.
3. Retighten both armpad angle pivot bolts (A). Replace
both armpad angle index bolts (B).
Fig. 5.14
Tighten (B) to 10 Nm or 88.5lbf/in of torque for both sets
of bolts.
Fig. 5.15
Fig. 5.16
2.Basic coarse adjustment.
1. To achieve more than one inch of adjustment, remove
the 6mm armrest rotation bolts on both sides of the
seat, (Fig.5.17).
2. Remove both armrest assemblies. (Fig.5.18)
3. Remove both sets of 4mm armrest adjustment ring
4. Rotate the armrest height adjustment rings, (Fig.5.20)
to match the desired height designated in the
Configuration Chart, (Fig.5.29), on page 23.
5. Replace both sets of armrest adjustment ring bolts
according to the configuration chart. (Fig.5.21)
6. Tighten the arm rest height adjustment rings to10 Nm
or 88.5lbf/in of torque.
7. Replace both armrest assemblies. (Fig.5.22)
8. Replace the armrest pivot bolts on both sides of the
seat, but do not tighten completely. (Fig.5.23)
Fig. 5.19
Fig. 5.20
Fig. 5.17
Fig. 5.21
Fig. 5.22
Fig. 5.18
Fig. 5.23
Loosen the 4mm arm pad angle pivot bolts (A) on both
armrests. Remove the 4mm angle index bolts (B) on both
armrests, (Fig.5.24).
Use the 5mm fine height adjustment screw (B) to finish
fine tuning the height. Turn counter-clockwise to increase
height or clockwise to lower, (Fig.5.25).
Tilt both arm pads down, (or up in the case of a lowered
armrest), until the arm pads are in the preferred angle.
Check to see if the height is correct, (Fig.5.26).
Refer to 2 for fine adjustment.
Retighten both armrest pivot bolts to Use 20 Nm or
177lbf/in of torque. (Fig.5.27).
Retighten both arm pad angle pivot bolts “A”. Replace both
arm pad angle index bolts “B” to 10 Nm or 88.5lbf/in of
torque for both sets of bolts, (Fig.5.28).
Fig. 5.25
Fig. 5.26
Fig. 5.27
Fig. 5.24
Fig. 5.28
Table Showing Backrest Angle - Arm Rest Height and Corresponding Setting Ring Position
305 - 254
252 - 229
305 - 254
252 - 229
305 - 267
279 - 229
305 - 229
305 - 229
248 - 229
Fig. 5.29
5.7.3 Arm pad Position Adjustment
Fine arm pad position adjustments (2.5cm-5.0cm, 1”-2”)
are possible by loosening the 4mm arm pad adjustment
bolts (E) and sliding the arm pad forward or backward as
required, (Fig.5.30, 5.31). Access to the rear adjustment
bolt may require pivoting the arm pad
Retighten both adjustment bolts (E). Use 10 Nm or
88.5lbf/in of torque, (Fig.5.32).
NOTE: If more than one to two inches of adjustment is
required, refer to chart below, (Fig.5.33).
Fig. 5.30
For larger adjustments, remove both sets of arm pad
adjustment bolts. Slide both arm pads to the next set of
attachment holes (refer to the chart). Retighten both sets
of arm pad adjustment bolts, (Fig.5.30 - 5.33). Use 10 Nm
or 88.5lbf/in of torque.
Fig. 5.31
Fig. 5.33
Fig. 5.32
RANGE (mm)
305 - 229
305 - 229
305 - 229
305 - 229
305 - 229
5.8 Leg Rests
Fig. 5.33
Fig. 5.34
Fig. 5.35
Fig. 5.36
Fig. 5.37
Fig. 5.38
Be aware of your environment to make sure you do
not injure your legs when Leg Rests are extended.
Always ensure that the Leg Rests or foot plates do
not come into contact with the castors before driving
the wheelchair.
Leg Rests are not to be used for lifting or carrying the
wheelchair under any circumstances.
As with all moving parts be careful not to trap your
5.8.1 Leg rest removal
To swing away / remove the leg rest:
• Push the retaining catch and swing the leg rest out,
• Lift the leg rest up and off if removal is required,
To refit:
Reverse the above process.
5.8.1 Seat Hanger depth adjustment
Remove both sets of Front Crash Test tie down
brackets using a 5.0mm Alan Key, (Fig.5.36).
Remove the forward nut and bolt on the side guards,
(the one closest to the front of the wheelchair). Use a
10.0mm spanner and 5.0mm Alan Key. (Fig.5.37).
Slide the footrest hanger frame to the desired
position, or remove it if required, (Fig.5.38).
Replace the studs and bolts and tighten them.
The hanger is now in the new position.
5.8.2 Foot plates
The foot plates may be flipped up to aid entry and exit
from the wheelchair.
Do not use the foot plates to stand on as the full weight of
your body may cause the wheelchair to tip forwards. This
could result in injury and could damage the foot rests.
5.8.3 Adjusting the foot rest length
To adjust the foot rest length:
• Loosen the bolt on the foot rest stem, (Fig. 5.39).
• Adjust the length to suit, (Fig.5.40).
• Ensure the bolt is firmly located and tighten­ed prior to
5.8.4 Centre Mount Leg Rest (Fig.5.44-5.45).
To Use:
• Sit in the wheelchair.
• Grab the top of the foot rest.
• Flip it down until it is level with the ground.
• Grab the front of the foot rest and flip it back up before
leaving the wheelchair.
Do not stand on the Centre mount Leg Rest.
Fig. 5.39
Fig. 5.40
Fig. 5.41
Fig. 5.42
5.8.3 Manual Articulating / Elevating Leg rest
To elevate:
• Press and hold the actuator lever down, (Fig.5.42).
• Pull the leg rest upwards, (Fig.5.43).
• Stop at the desired height.
• Let the actuator lever go.
• The leg rest will lock into place.
To lower:
• Press and hold the actuator lever down, (Fig.5.42).
• Push the leg rest downwards, (Fig.5.43).
• Stop at the desired height.
• Let the actuator lever go.
• The leg rest will lock into place.
Keep hands clear of the adjustment mechanism
between the frame and the movable parts of the leg
rest while elevating or lowering the leg rest.
Do not stand on the Elevating Leg Rest.
Fig. 5.43
Fig. 5.44
Fig. 5.45
6.0 Seating
6.1 Firm seat board
The firm seat board is designed to allow pressure relief
cushions such as Jay to be used, (Fig.6.1).
6.2 Seat cushions
Seat cushions supplied by Sunrise Medical will have
Velcro® strips that correspond to patches on the seat,
6.6 Seat width adjustment
1. Remove the 5mm width adjustment bolts (A) and the
4mm towel bar adjustment bolt (B), (Fig.6.5) .
2. Move the left side seat rail, armrest and backrest
assembly to the desired position. See seat width position
settings (C), (Fig.6.6). Refit bolts and tighten to 10Nm,
You must ensure these are aligned prior to using the
wheelchair. Other cushions used should also have Velcro®
strips in a similar position to ensure the cushion does not
slip off the seat.
NOTE: All seat cushions, supplied by Sunrise Medical all
have removable covers.
Fig. 6.2
Fig. 6.1
6.3 Removable seat covers
The seat covers are all fully removable using zips or Velcro ®.
Once brackets are removed seat covers can be removed.
The zip for the backrest is located on the under­side of the
6.4 Backrest upholstery
Hula is supplied with optima backrest upholstery, which can
be adjusted in tension to the individual’s requirements.
Tension adjustable back:
To change the shape and/or tension of the ‘Optima’
backrest, remove the padded cover from the rear of the
backrest and expose the tension straps. Loosen or tighten
the straps to suit. (The most comfortable and supportive
position is achieved with the wheelchair user seated in the
wheelchair). Ensure the straps are securely fastened and
replace the padded cover prior to use, (Fig.6.3).
Fig. 6.3
Fig. 6.4
Fig. 6.5
6.5 JAY backrests
The rehab backrest assembly will allow the fitting of a JAY
backrest, which is available as an optional extra.
Fig. 6.6
6.7 Seat height adjustment/removal
Fig. 6.7
Specialist tools are required for this task.
Sunrise Medical strongly recommends that the
seat height adjustment is carried out by qualified/
experienced personnel.
If you are unsure about carrying out this task, please
ask your authorised Sunrise Medical dealer to do it for
Ensure that the seat frame does not trap your fingers or
any other part of your body.
Ask someone who has sufficient strength to assist you
by holding the seat steady during adjustment.
When the seat stem bolt is removed the seat can move
unexpectedly and may cause injury by entrapment.
Fig. 6.8
To change the seat height/remove the seat:
Remove the Backrest for easier handling, (Section 5.2).
Undo the control pod/joystick from the armrest and
place it on the seat, (Section 5.5).
If the seat is to be removed, undo the controller loom
The seat stem is located under the seat between the
battery shroud and the controller shroud, (Fig.6.7).
The seat stem has a single bolt through the stem,
Use two, 13.0mm socket wrenches with extensions to
undo the seat stem bolt, (Fig. 6.8 - 6.9).
Have an assistant ready to steady the seat assembly by
taking it’s weight.
Carefully withdraw the bolt.
Have the assistant remove the seat, or move it to the
desired height, (Fig.6.10).
Refit the nut and bolt.
Tighten the nut and bolt to the correct torque, (see
Torque Table).
Refit the control pod/joystick.
Refit the backrest.
Fig. 6.9
The seat assembly is heavy. Two people are required to lift
it if removing from the wheelchair.
Fig. 6.10
6.8 Standard Seat Depth Adjustment
6.9 Backrest Angle Adjustment -4° to +12°
1. Remove the 5mm depth adjustment bolts from both
sides of the seat, (Fig.6.11).
2. Slide the rear backrest and armrests into the desired
seat depth position. Reference seat depth position
patterns (A), (Fig.6.12).
3. Replace both sets of depth adjustment bolts.
4. Use 20 Nm or 177lbf/in of torque, (Fig.6.13).
1. Remove the 5mm backrest bracket index bolts (A) on
both sides of the backrest. Loosen the 5mm backrest
bracket pivot bolts (B) on both sides of the backrest.
NOTE: Depending on the seat depth, the side guard
position may have to be moved, (see section 5.8.1Fig.5.37).
NOTE: The index bolt (A) may be in a different starting
position than shown below in Fig.6.14.
NOTE: Maximum recline angle on your Quickie Hula is
12 degrees. A feature has been added to the backrest
recline bracket to limit the maximum recline to 12 degrees,
Do not remove the factory fitted recline limitation stud.
Removing the stud could allow an unsafe backrest set up
leading to possible instability of the powerchair which may
in turn lead to injury or death.
Fig. 6.11
Fig. 6.14
Fig. 6.12
Fig. 6.14.1
2. Tilt the backrest assembly forward or backward to the
desired angle.
NOTE: See angle configurations on next page, (Fig.6.15).
Fig. 6.13
6.10 Back Height Adjustment
Fig. 6.15
1. Begin by removing the upholstery cover, (Fig.6.17).
Fig. 6.17
2. Loosen the upholstery straps. It is not necessary to
remove the upholstery, (Fig.6.18).
Fig. 6.18
3. Reinsert and tighten both backrest bracket index bolts
and bracket bolts (A & B). Use 20 Nm or 177lbf/in of
torque, (Fig.6.16).
NOTE: The figures below represent the 8°angle.
3. Remove the top upholstery screws. The upholstery can
now be moved and vertically compressed to provide
access to the hidden cross-head bolts, (Fig.6.19).
Fig. 6.19
Fig. 6.16
4. Remove the 4mm towel bar bolts and the towel bar,
NOTE: This step is not necessary in every case. If the
push handles are high enough, the towel bar bolts might
not thread into the push handle tubes. To test, skip this
step and move to Numbers 5 and 6. If the towel bar does
not impede movement of the push handles, the towel bar
may be left intact.
7. Replace the backpost adjustment screws. Use 10 Nm
or 88.5lbf/in of torque, (Fig.6.23).
Fig. 6.23
Fig. 6.20
8. If removed in Number 4, replace the towel bar and the
towel bar bolts. Use 10 Nm or 88.5lbf/in of torque,
NOTE: The towel bar may be repositioned at this point as well.
5. Remove the 4mm back post adjustment bolts, (Fig.621).
Fig. 6.24
Fig. 6.21
6. Move both back posts to the desired height, (Fig.6.22).
Fig. 6.22
9. Replace both top upholstery bolts. Ensure the bolts thread through the top upholstery eyelets (A), (Fig.6.25).
Fig. 6.25
Fig. 6.26
Fig. 6.28
Fig. 6.27
Fig. 6.29
6.11 Mechanical Seat Tilt
To set the seat tilt angle, (Fig.6.29):
0º is given by bolting lower hole on seat bracket
directly to the interface
3º is given by fitting tilt bracket between interface
and upper hole on seat bracket
6º is given by fitting tilt bracket between interface
and lower hole on seat bracket.
6.12 Centre Of Gravity (COG).
The seat can be moved forwards and backwards to
accommodate different seat depths, (Fig.6.28).
Position X - Do not use
Position 1 – for seat depths 16-18”
Position 2 – for seat depth 19”
Position 3 – for seat depth 20”
6.13 JAY backrests
The standard backrest assembly will allow the fitting of a
JAY backrest, which is available as an optional extra.
7.0 Control System
6.14 Headrest
To fit the Standard headrest, fit the location bracket to
the push handles, using the screws and nuts supplied,
ensuring that they are fully tightened.
The on/off button applies power to the control
system electronics, which in turn supply power to the
wheelchairs motors.
Adjusting the Headrest.
The headrest height is changed by loosening the
adjustment knob and sliding the inner vertical tube to the
desired position and tightening the knob. The headrest
to seat depth is adjusted by loosening the 6mm Allen
screws and moving the hinge to the desired position
and then tightening the screws securely. To adjust the
headrest angle, loosen the screws at the headrest
upholstery, position the headrest as required and tighten
the screws securely. (Fig.6.30)
7.1 VR2 control system information (Fig.7.1)
On/off button:
Do not use the on/off button to stop the wheelchair
unless there is an emergency. (If you do you may
shorten the life of the wheelchair drive components)
Battery gauge:
The battery gauge shows you that the wheelchair
is switched on. It also indicates the status of the
wheelchair. Refer to chapter 8.
Locking/unlocking the wheelchair:
The VR2 control system can be locked to prevent
unauthorised use. The locking method is via a sequence
of key presses and joystick movements as detailed
Fig. 6.30
To lock the wheelchair:
• While the control system is switched on, depress
and hold the on/off button
• After 1 second the control system will beep. Now
release the on/off button
• Deflect the joystick forwards until the control system
• Deflect the joystick in reverse until the control
system beeps
• Release the joystick, there will be a long beep
• The wheelchair is now locked
To unlock the wheelchair:
• Use the on/off button to switch the control system
on. The maximum speed/profile indicator will be
rippling up and down
• Deflect the joystick forwards until the control system
• Deflect the joystick in reverse until the control
system beeps
• Release the joystick, there will be a long beep
• The wheelchair is now unlocked
Operating the control joystick:
When engaging the main On/Off button, allow a few
seconds prior to moving the joystick. This allows the
system to self check. If you move the joystick too soon,
the battery level indicator display will not illuminate until
the joystick is released.
If it is off centre for more than 5 seconds a system error
will occur. Whilst this is not harmful to your wheelchair,
you will need to switch off and then back on to clear the
NOTE: This is a safety feature to prevent unintended
Proportional control summary
• To steer, move the joystick in the direction you wish
to go.
• The further you move the joystick, the faster you will
• When the joystick is released the the electrical
braking system will automatically slow the wheelchair
down, bringing it to a controlled stop.
New users should use slower speeds until they feel
confident when driving the wheelchair.
It is important that the wheelchair is stationary when
changing direction from reverse to forward.
Always switch off before getting into or out of the
Maximum speed/profile indicator:
This is a gauge which shows the maximum speed setting
for the wheelchair or if the control system is programmed
for drive profile operation, the selected drive profile. This
gauge also indicates if the speed of the wheelchair is
being limited or if the control system is locked.
The horn button:
The horn will sound while this button is depressed.
Speed / Profile decrease button:
This button decreases the maximum speed setting or,
if the control system is programmed for drive profile
operation, selects a lower drive profile.
Speed / Profile increase button:
This button increases the maximum speed setting or,
if the control system is programmed for drive profile
operation, selects a higher drive profile.
Actuator button and LEDs (Optional):
Depending on whether your wheelchair is fitted with one
or two actuators the operation of these buttons will differ.
Wheelchairs with one actuator (Optional)
Depressing either actuator button will enter actuator
adjustment mode. This will be indicated by the illumination
of both actuator LED’s. Actuator adjustment can then be
made by deflecting the joystick forwards or backwards. To
re enter drive mode, depress either actuator button
Wheelchairs with two actuators (Optional)
Depressing either actuator button will enter actuator
adjustment mode.
If the left button is depressed the associated LED will be
illuminated, and deflection of the joystick will adjust the
actuator motor connected to that channel.
If the right button is depressed the associated LED will be
illuminated, and deflection of the joystick will adjust the
actuator motor connected to the other channel.
To re enter drive mode, depress the selected actuator
button, as indicated by the associated LED
It is also possible to select the other actuator by left or
right movements of the joystick
Charging and programming socket:
This socket should only be used for programming and
charging the wheelchair.
This socket should not be used as a power supply for
any other device. Connection of other electrical devices
may damage the control system or affect the EMC
performance of the wheelchair
See section 11 about charging.
The programming socket will enable an approved
Sunrise Medical authorised dealer to re-programme your
wheelchair and also gain useful information when tracing
any faults. When the wheelchair leaves the factory, the
parameters of the controller are set to default.
To programme the controller, a special programming
device (handheld or PC software), is required
Programming the controller of the wheelchair should
be carried out by an authorised Sunrise Medical dealer.
Incorrect controller settings could cause driving outside
the safe limits and could result in damage, injury or death.
7.2 VR2 Dual control unit (Optional)
Control button and indicator:
This shows which joystick has control. If the red
wheelchair light is on the wheelchair occupants joystick
has control. If the green attendant light is on the dual
attendant systems joystick has control. The button is used
to transfer control between the user and attendant.
Actuator button and LED:
All VR2 dual attendant systems have an actuator button
fitted as standard.
NOTE: If the VR2 is programmed with no actuators then
this button has no function.
Maximum speed button and indicator:
This shows the maximum speed setting for the wheelchair
when the dual attendant system has control. There are
five settings - setting 1 is the slowest speed and setting 5
is the highest speed. The speed setting is changed with
the speed button.
NOTE: If the control system is programmed for drive
profile operation, then the dual attendant system speed
adjuster will only adjust the speed within the selected
NOTE: Changing between drive profiles can only be
achieved using the VR2 joystick.
SUNRISE MEDICAL does not accept responsibility for
damages which result from unexpected stopping of the
wheelchair or inappropriate programming or unauthorised
use of the wheelchair.
8.0 Troubleshooting using the VR2 Hand Control
Always consult your Sunrise Medical authorised dealer
when a fault has appeared on your joystick.
The battery gauge and maximum speed/profile indicator
show the status of the control system.
Battery Gauge is steady:
This indicates that everything is OK.
Battery Gauge flashes slowly:
The control system is functioning correctly but the
batteries need charging as soon as possible.
Battery Gauge steps up:
The wheelchair batteries are being charged. You will
not be able to drive the wheelchair until the charger is
disconnected and you have switched the control system
off and on again.
Self help guide: (Fig.8.1, overleaf).
If a system trip occurs you can find out what has
happened by counting the number of bars on the battery
gauge that are flashing.
Go to the number on the list which matches the number of
flashing bars and follow the instructions.
Slow or sluggish movement:
If the wheelchair does not travel at full speed or does not
respond quickly enough and the battery condition is good,
check the maximum speed setting. If adjusting the speed
setting does not remedy the problem then there may be a
non hazardous fault.
Consult your Sunrise Medical Authorised Dealer.
Speed / Profile Indicator ripples up and down:
This indicates the control system is locked, refer to section
7.1. for details on how to unlock the control system.
Battery Gauge flashes rapidly even with the joystick
The control system safety circuits have operated and
the control system has been prevented from moving the
This indicates a system trip. i.e. the VR2 has detected a
problem somewhere in the wheelchairs electrical system.
• Switch off the control system
• Make sure that all connectors on the wheelchair and
the control system are mated securely.
• Check the condition of the battery
• If you can’t find the problem, try the self help guide
given over the page, (Fig.8.1)
• Switch on the control system again and try to drive the
If the safety circuits operate again, switch off and do not
try to use the wheelchair.
Contact your Sunrise Medical Authorised Dealer.
Self Help Guide, (Fig.8.1).
Fault code
Possible cause
The batteries need charging, or there is a bad connection to the battery. Check the connections to
the battery. If the connections are good, try charging the batteries
The left hand motor has a bad connection. Check the connections to the left hand motor.
The left hand motor has a short circuit to a battery connection. Contact your Sunrise Medical
Authorised Dealer
The right hand motor has a bad connection. Check the connections to the right hand motor.
The right hand motor has a short circuit to a battery connection. Contact your Sunrise Medical
Authorised Dealer
The wheelchair is being prevented from driving by an external signal. One possibility is that the
battery charger is plugged in.
A joystick fault is indicated. Make sure that the joystick is in the centre position before switching on
the control system
A control system fault is indicated. Make sure the control system connections are secure.
The motor brakes have a bad connection. Check the motor brake and the motor connections. Make
sure that the control system connections are secure
An excessive voltage has been applied to the control system. This is usually caused by a poor
battery connection. Check the battery connections
S=Speed indicator LED’s
A communication fault is indicated. Make sure that the joystick cable is securely connected
and not damaged
A=Actuator LED’s
An actuator trip is indicated. If more than one actuator is fitted, check which actuator is not
working. Check the actuator wiring.
9.0 Controller Mounts
9.3 Parallel swing-away control:
9.1 General warnings:
Do not replace the joystick knob with any
unauthorised item. It may cause hazardous operation
and loss of control of the wheelchair.
It is important that the joystick boot is replaced if it is
torn or brittle; failure to do so could cause substance
damage to the controller and unexpected movement
of the wheelchair.
Ensure that you always have comfortable access
to the controls whilst the wheelchair is moving and
make sure that the controller is fixed securely to the
9.2 Attendant control (Optional):
Ensure that you set the speed of the attendant control to a
speed that you can comfortably follow.
Always turn off the power to the controller when leaving
the user in the wheelchair. (Fig.9.1).
Before adjusting the swing-away arm, switch off the
controller to avoid accidental displacement of the
joystick which would cause unwanted movement of
your wheelchair.
Keep your fingers and clothing, etc. clear while
operating the swing-away mechanism.
Be aware that the width of your wheelchair has
increased if the swing-away arm is out and you may
not get between certain obstacles.
Do not hang any items on or over the parallel swingaway remote assembly as this could damage the
swing-away mechanism.
When transferring to and from the wheelchair do not
use the remote as a means of support.
Ensure the power is switched off while adjusting the
parallel swing-away arm.
Only operate the wheelchair at low manoeuvring
speed when the parallel swing-away is in use,
Attendant control (Optional)
Parallel swing-away control
10.0 Batteries and charging
Please read the owner’s manual supplied with the
battery charger carefully.
Do not expose any part of the battery to direct heat
(i.e. naked ­flame, gas fire).
When charging always place your charger on a hard
surface in a room with good ventilation.
You should not charge your batteries in outdoor
Do not wear conductive jewellery when handling
Never smoke or use naked flames when handling
Batteries are heavy, please use correct lifting
If you are unsure about carrying out this task, consult
your authorised Sunrise Medical Dealer.
10.1 Batteries (Fig.10.1-10.6)
The batteries are contained within the drive unit located
under the battery shroud at the rear of the wheelchair.
To remove the batteries:
• The battery cover is secured using Velcro®
• Gently pull the battery cover upwards and towards
• Undo the Velcro strap that secures the two batteries.
• Lift the batteries out one at a time and place them
on the floor. Be aware that the batteries are still
To disconnect the battery looms:
• Disconnect each battery plug.
• Use a 10.0mm spanner to undo each battery terminal
and remove the loom, (Fig.10.6).
To fit the batteries and looms please reverse the above
10.2 Safety cut-outs (Fuses)
In the event of a short circuit there are several safety
systems built into your wheelchair to safeguard your
electrical circuits.
Fusible 80A links are connected into the fuse holders
on the battery harnesses to protect the batteries and
On some models a reset button is fitted on the front
shroud. *
*NOTE: This feature is not fitted on all models.
To replace any fuses please contact your Sunrise Medical
authorised dealer, who will also diagnose the fault.
10.3 General battery information
Over the years, battery technology has moved forward
but, unfortunately, some of the advice given on battery
care has not. This has resulted in a number of confused
and at times contradictory instructions on the ‘best’ way to
care for your batteries.
This section will help to dispel some of these myths and
Batteries are the power source for almost all of the
modern mobility products available today. The design
of batteries used in mobility products is significantly
different to the batteries used to start a car for example.
Car batteries are designed to release a large a
­ mount of
power over a short period of time, whilst mobility batteries
(commonly called deep cycle batteries) release their
power evenly, over a long period of time.
Two -12 volt batteries are used together in a mobility
product, giving a total voltage of 24 volts. The size of
the battery (e.g. its available power) is expressed in
amps per hour e.g. 80amp/hr. The higher the number,
the bigger the battery size, weight and, potentially, the
greater the distance you can travel. Sunrise Medical
only fit as standard maintenance free batteries into their
10.4 Maintenance free batteries
This type of battery uses a method of carrying the
electrolyte commonly referred to as ‘gel’, that is held within
the battery case. As the name implies, no maintenance
is required other than regular charging. You can safely
transport this type of battery without fear of acid spilling.
Furthermore, they are approved for transportation on
aircraft, trains and ships.
10.5 Battery care
Below is set out a battery care plan for maintenance free
batteries. This has been agreed between Sunrise
Medical and the battery manufacturers, to enable you
to get the best out of your batteries. If a different care
plan is followed, this may result in lower than expected
performance from your mobility vehicle.
10.6 Maintenance free battery care plan
Only use an approved Sunrise Medical charger
compatible with the vehicle to be charged.
Charge your batteries every night, regardless of the
amount of use your mobility device has had during the
Do not interrupt the charging cycle.
If your mobility device is not required for use, it should
remain connected to the charger until required. This
will not damage your batteries, as long as the mains
socket/plug is left switched on. Turning the mains
socket/plug off, but leaving the mains cable plugged in
will eventually deplete your battery charge.
If you intend to leave your vehicle for an extended
period (more than 15 days) charge the batteries fully
and then disconnect the main battery lead.
Failure to allow for recharge will damage the batteries
and can lead to shortened distances and premature
Do not top up the charge of your batteries during the
day unless you can leave them on charge for at least
8 hours. Wait until the evening for a full overnight
As a general rule, maintenance free batteries take longer
to fully charge than other types of batteries.
The battery terminals need to be checked regularly for
signs of corrosion. If any corrosion is apparent, then
clean the terminals completely (a stiff brush is ideal) and
re-grease the terminal using petroleum jelly, not ordinary
grease. Ensure that the terminal nut and bolt, cable clip
and exposed cable are completely covered with petroleum
Following all the points above should result in a healthier
­battery, greater range for the vehicle user and a longer life
for your batteries.
Return the batteries back to Sunrise Medical or directly
to the battery manufacturer for recycling, when they no
longer hold charge, or take them to your local amenity
recycling centre.
10.7 General charger information
The external charger has been designed to charge two
12V Gel/AGM type batteries connected in series (= 24 V).
The charger supplied uses a 3 pin Neutrik connector. No
other connector type is suitable.
Please read the owner’s manual supplied with the
battery charger carefully.
10.8 Charger safety features
The chargers have features which prevent hazards or
accidents occurring as a result of connecting batteries the
wrong way round, overheating caused by fault conditions
or attempting to charge wrong voltage batteries.
The majority of charger sizes are electrically double
insulated and no earth connection is required. Some
larger sizes may be electrically earthed and this will be
clearly stated on the label.
The 3 pin UK mains input plug contains a replaceable
fuse. The rating of this fuse is shown on the charger label.
Always replace with the same type and size of fuse
as specified. Fitting of different fuses can result in
damage to the charger or failure of the charger to
operate properly.
10.10 Charger safety and caution notes
The charger is designed for indoor use.
Do not use outdoors or expose to rain, snow, spray or
When buying replacement batteries or charger,
always consult your Sunrise Medical service agent.
The charger may be used with other brands of Gel
type batteries, subject to written confirmation from the
Technical Department of Sunrise Medical.
If your charger has been specified for use in Continental
Europe it will contain a European two pin plug which does
not have a fuse. In this case the fuse is located inside or
on the fascia panel of the charger.
10.9 Connecting the charger and charging
The wheelchair can be charged via the charger socket at
the front of the VR2 remote control. (Fig.10.7).
Connect the charger to the mains supply by means of the
mains plug and switch on.
Do not leave the charger connected to the battery with the
mains disconnected or switch­ed off. This could result in
damage to your battery being caused by deep discharge
over a period of time.
Always switch the battery charger off at the mains before
connecting or disconnecting it to the wheelchair.
10.11 The range of your vehicle
Most manufacturers of mobility products state the range
of their vehicles either in the sales literature or within the
Owner’s Manual. The range stated sometimes differs from
manufacturer to manufacturer even though the battery
size is the same. Sunrise Medical measure the range of
their vehicles in a consistent and uniform manner, but
variances still occur due to motor efficiencies and overall
product load weight.
The range figures are calculated to I.S.O. Standard 7176.
Part 4: Wheelchair Energy Consumption Theoretical
This test is carried out in controlled conditions with new,
fully charg­ed batteries, on a level test surface and a user
weight of 100 kg.
The range figures stated should be seen as a theoretical
maximum and could be reduced if any single, or
combination, of the following circumstances occur:
User weight heavier than 100 kg.
Batteries whose age and condition are less than
The terrain is difficult e.g. very hilly, sloping, muddy
ground, ­gravel, grass, snow and ice.
The vehicle climbs kerbs regularly.
The ambient temperature is very hot or very cold.
Incorrect tyre pressures in one or more tyres.
Lots of start/stop driving.
Also thick pile carpets within the home can affect
Use of additional power consumption options (e.g.
light, actuators, etc.)
The battery sizes available on each Sunrise Medical
product should give sufficient range to cope with the
majority of customer’s lifestyles.
10.12 Battery warranty
Battery warranties are subject to periods set by the
manufacturers. However, most of these warranties are
subject to a wear and tear clause, and if you genuinely
wear out your batteries in 6 months, it will not be possible
to obtain a replacement under warranty.
To reduce the risk of damage to electric plug and
cord, pull by the plug rather than the cord when
disconnecting the charger.
Make sure the cord is located so that it will not be
stepped on, tripped over or otherwise subjected to
damage or stress.
An extension cord should not be used unless
absolutely necessary.
Use of an improper extension cord could result in a
risk of fire and electric shock.
If any extension cord must be used, make sure the
pins on the plug of the extension cord are the same
number, size and shape as those of the plug on the
charger; and that the extension cord is properly wired
and in good electrical condition.
Do not rest a battery on top of the charger.
Do not stand the charger on a carpet or other soft
surface. Always place it on a hard flat surface.
Do not operate the charger if it has received a sharp
blow, been dropped or otherwise damaged in any
way. Take it to a qualified technician.
Do not disassemble charger; only have it repaired by
the manufacturers. Incorrect re-assembly may result
in a risk of electric shock or fire.
To reduce the risk of an electric shock, unplug
the charger from the outlet before attempting any
maintenance or cleaning. Turning off the controls will
not reduce the risk.
Never place the charger directly above the battery
being charg­ed; gases from the battery will corrode
and damage the charger.
Never smoke or allow a spark or flame in the vicinity
of battery or charger.
Be extra cautious to reduce the risk of dropping a
metal tool onto the battery. It could spark or short
circuit the battery or other electrical parts that may
cause an explosion. Also take off all personal metal
effects and dangling objects when working on the
Never charge a frozen battery. A fully charged battery
will rarely freeze but the electrolyte of a discharged
battery can freeze at -9° Centigrade.
Any battery that is suspected of being frozen should
be thawed completely before charging.
Never sit with the charger on your lap when charging
your batteries.
The charger casing will get hot during its normal
11.0 Transportation
A wheelchair secured in a vehicle will not provide the
equivalent level of safety and security of a vehicle seating
system. Sunrise Medical recommends that the user
transfers to the vehicle seating and uses the vehicleinstalled restraint system wherever possible. Sunrise
Medical recognises that it is not always practical for the
user to be transferred and in these circumstances, where
the user must be transported whilst in the wheelchair, the
following advice must be followed:
11.1 Transportation warnings:
Alterations or substitutions must not be made to
the wheelchair securement points or to structural
and frame or components without consulting the
manufacturer. Failure to do so will invalidate the ability
of the wheelchair to be transported within a vehicle.
The wheelchair should be inspected by a Sunrise
Medical authorised dealer before re-use following
involvement in any type of vehicle impact.
The occupied wheelchair must be located in a forward
facing position and secured by the wheelchair tie
down and occupant restraint straps (WTORS),
meeting the requirements of ISO 10542 or SAEJ2249
in accordance with the WTORS manufacturer’s
instructions. Refer to the section ‘Tie Down
Instructions’ for further information on transporting
your wheelchair.
The wheelchair’s use in other positions within a
vehicle has not been tested e.g. transportation in a
side facing position must not be carried out under any
circumstances, (Fig 11.1).
Wherever possible remove and stow safely away from
the wheelchair, all auxiliary equipment, for example,
Kerb climbers, Tray tables, Crutches & Loose
Both pelvic and upper torso restraint belts must
be used to restrain the occupant to reduce the
possibility of head and chest impacts with the vehicle
components, (Fig 11.2).
This wheelchair has been successfully crash tested.
Sunrise Medical recommends that you use a suitably
positioned headrest when being transported in the
wheelchair. However it is highly recommended that as
a preference you transfer from your wheelchair to a
seat within the motor vehicle.
Postural supports (lap straps, Anterior Pelvic
Supports) should not be used or relied on for
occupant restraint in a moving vehicle unless they are
labelled as meeting the requirements specified in ISO
7176-19:2008 or SAE J2249.
Spill proof sealed batteries such as “gelled electrolyte”
or “AGM” must be installed on powered wheelchairs
when used in a motor vehicle.
11.2 Occupant restraint instructions
The pelvic restraint belt must be worn low across the
front of the pelvis (Fig 11.2) so that the angle of the
pelvic belt is within the preferred zone of 30° to 75° to
the horizontal, (Fig 11.3).
A steeper (greater) angle within the preferred zone is
desirable i.e. closer to, but never exceeding 75°.
Restraint belts must not be held away from the body
by wheelchair components or parts such as the
armrests or wheels, (Fig 11.4).
The upper torso restraint belt must fit over the
shoulder and across the chest as illustrated, (Fig
Restraint belts must be adjusted as tightly as possible
consistent with user comfort.
Restraint belt webbing must not be twisted when in
11.3 Special shipping requirements:
The wheelchair may be transported by road, rail, sea or
air and the batteries conform to IATA regulations.
Before you travel, please contact the appropriate carrier.
The travel operator will be able to supply details of any
special requirements/instructions.
Ensure that any detachable parts are secured with
your mobility aid or separately packed and labelled so
they do not get lost during loading and unloading.
Take this Owner’s Manual with you.
The carrier will need to refer to the following sections.
How to lock/unlock the Joystick, (Section 7).
How to disconnect the batteries, (Section 10).
How to disconnect the drive, (Section 5).
Restraints should not be held away from body by
wheelchair components such as armrests or wheels.
Headrest should be positioned to support the back of the
head fully and not rest in the nape of the neck.
Pelvic restraints should make full contact across the front
of the body near the junction of the thigh and pelvis
11.4 Crash testing on the Hula.
A representative Hula wheelchair has been tested in
accordance with the dynamic performance requirements
specified in ISO 7176-19:2001 “Wheeled Mobility Devices
for use in Motor Vehicles” using an Unwins 4 point strap
restraint system, (two at the front and two at the rear), that
conforms to ISO 10542 or SAE J2249 and was used in
accordance with the WTORS manufacturer’s instructions.
The Unwin restraint system was used for these tests.
However other restraint systems can be used as long as
they conform to ISO 10542 or SAE J2249 and are used in
accordance with the WTORS manufacturer’s instructions.
They must also be checked to make sure that they are
sufficiently specified for the weight of the wheelchair and
All restraint systems must conform to ISO 10542 or
SAE J2249.
All restraint systems must be used in accordance with
the WTORS manufacturer’s instructions.
All restraint systems must be checked to make sure
that they are sufficiently specified for the weight of the
wheelchair and rider
11.5 The tie down label and strap placement
The label shown in Fig 11.6 is used to identify the tie down
points on all wheelchair models.
Fig. 11.7 - 11.10 show the tie down label positions and the
tie down strap placements.
11.6 Securing the wheelchair into the vehicle
(Fig. 11.7-11.10)
All Hula wheelchairs require a four-point tie down system
for transportation as shown in the photographs.
On the left rear side:
Use one of the rear tie down restraints, attach it as
close as possible on the left rear mounting bracket to an
angle of 45°, and tighten securely in accordance with the
restraint manufacturers’ instructions.
On the right rear side:
Repeat with the remaining strap and attach to the right
rear mounting bracket.
At the front:
Attach one front strap to each front tie down point
obtaining an angle as close to 45° as possible.
If fitted all electric seating options must be returned to
the home position. The seat lift must be fully down.
Always make sure that the wheelchair freewheel
levers are in the DRIVE position and are not left in
Drive wheel replacement
Wheel removal and refitting is a safety critical task, please
contact your Sunrise Medical authorized dealer should
replacements be required.
To remove the Drive Wheel
• Ensure that the wheelchair brake release levers are in
the DRIVE position.
• With the drive wheels still on the ground, use a
17.0mm socket wrench to partially loosen the centre
nut, (Fig.12.1).
• Lift the wheel off the ground & secure the wheelchair
with blocks or stands, (Fig.12.2).
• Remove the loosened centre nut, (Fig12.3).
• Lift the drive wheel off the axle, (Fig.12.4).
• Remove the Shaft Key and keep it in a safe place,
To refit
• Slide the wheel onto the drive shaft.
• Align the square cut out on the drive shaft with the
square cut out in the wheel hub, (Fig.12.6).
• Carefully slide the shaft key back into the square cut
out, (Fig.12.7).
• Partially tighten the centre nut to hold the wheel in
• Remove the blocks and carefully lower the wheelchair
on to the ground.
• Tighten the centre nut fully up to a torque of 25Nm.
12.0 Maintenance and Cleaning
It is important that you follow the following cleaning and
maintenance schedule in order to keep your wheelchair in
tip top condition.
Tyre wear
Only solid tyres are fitted and these need to be
checked before use.
Bald or damaged tyres can cause reduced traction,
these problems can lead to loss of control of the
When inspecting the tyres for signs of wear, look for
significant scuff marks, cuts and a diminished tyre
Tyres will need to be changed when damage is
evident or if the tread cannot be seen over the
complete surface of the tyre.
Castor wheel replacement
To remove the Castor Wheel
• Ensure that the wheelchair brake release
levers are in the DRIVE position.
• With all wheels still on the ground, use a
17.0mm spanner and a 14.0mm socket wrench
to partially loosen the axle nuts, (Fig.12.8).
• Lift the wheel off the ground & secure the
wheelchair with blocks or stands, (Fig.12.9).
• Withdraw the loosened axle stud, (Fig12.10).
• Note that there are spacers between the
castor forks and wheel, (Fig.12.11).
• To refit, just reverse the above process.
• Tighten the castor axle stud to a torque of
Please see overleaf for (Fig.12.9-12.11).
12.5 Inspection of the upholstery/seating
Tears, dents, wearing or slackening of upholstery
particularly near to metal could result in poor posture or
lower levels of comfort and pressure relief.
12.6 Cleaning seating
• You can wash all parts of the covers with a gentlewash detergent at 40°C.
• You can spin-dry the covers.
Do not dry the covers in a dryer.
You can remove all parts of the covers independently
of each other and wash them separately.
Take out the foam inlays prior to washing and close
the Velcro fasteners.
Where upholstery cannot be removed, clean regularly
to prevent build up or soiling.
Clean with a damp soapy cloth however disinfectants
may be used in dilution as specified by their
manufacturer. Ensure surfaces are rinsed well with
clean water and dried thoroughly.
Do not use a hose or a pressure washer to clean your
Some chemical colourings, e.g. ball point pen,
food colourings or clothes dyes should be removed
immediately to prevent long term staining.
12.4 Cleaning your wheelchair
The wheelchair should be wiped over once per week with
a slightly damp, not wet, cloth and any fluff or dust that
has accumulated around the motors should be blown or
dusted away.
Make sure that you dry all parts of your wheelchair if it
becomes wet or damp after cleaning or if it is used in a
wet or damp atmosphere.
Do not use solvents, bleaches, abrasives, synthetic
detergents, wax polishes or aerosols. Disinfectants may
be used in dilution as specified by their manufacturer.
Ensure surfaces are then rinsed with clean water and
dried thoroughly.
It is important that should the wheelchair be used by more
than one person it is cleaned thoroughly to ensure there is
no cross infection.
12.7 Cleaning controls
Clean the control system and the joystick with a cloth
dampened with diluted detergent.
Ensure that the control system is turned off and
the control pod/joystick loom plug is disconnected,
(Section 5.2).
Be careful when cleaning the joystick.
Never use abrasive or spirit based cleaners
12.8 Electrical connections
When inspecting electrical connections, pay attention to
the battery connections, the connection of batteries to
power loom and plug in sockets for the joystick, control
box and any powered actuators.
NOTE: All bus connectors, (including the joystick cable),
must be secure and firmly mated together.
12.9 Main Controller access
To access the controller:
• Unplug the controller loom plug, (Fig.12.12)
• Remove the seat (Fig. 12.13 & Section 6.9).
• Using a cross head screw driver, undo the three
screws located inside the holes in the front shroud,
• Lift the shroud off, (Fig.12.15).
• The main controller is located on the wheelchair
frame, (Fig.12.16).
If you are unsure about carrying out this task, ask your
authorised Sunrise Medical dealer to do it for you.
12.10 Shipping & Storage Requirements:
Storage temperature & humidity:
Storage Temperature: Min: -40ºC Max: 65ºC
Relative Humidity ( non-condensing): Min:5% Max: 95%
Special shipping requirements:
The wheelchair may be transported by road, rail, sea or
air and the batteries conform to IATA regulations.
12.11 Authorised Sunrise Medical service agents
The annual full service must be performed by an
approved Sunrise Medical authorised dealer. For a list of
approved authorised dealers in your area please contact
Sunrise Medical Customer Service at the address in
section 1.0.
Before you travel, please contact the appropriate carrier.
The travel operator will be able to supply details of any
special requirements/instructions.
• Ensure that any detachable parts are secured with
your mobility aid or separately packed and labeled
so they do not get lost during loading and unloading.
• Take this Owner’s Manual with you.
• The carrier will need to refer to the following sections.
• How to lock/unlock the Joystick, (Section 7.0 ).
• How to disconnect the batteries,
(Section 10.0 , Figs.10.1 - 10.5).
• How to disconnect the drive, (Section 5.0).
Medium to long term storage:
When storing your wheelchair for long periods of time (in
excess of one week), follow these simple instructions:
Fully charge the wheelchair for at least 24 hours.
Disconnect the batteries or battery boxes.
Never store your wheelchair;
• Outside.
• In direct sunlight, (plastic parts may discolour).
• Near a source of direct heat.
• In a damp environment.
• In a cold environment.
• With the batteries/battery boxes connected, (even if
the controller is switched off).
Avoiding all of the above will minimise battery deep cycle
discharge and extend battery lifetime.
When returning the wheelchair to use, please reconnect
the batteries/battery boxes and charge the wheelchair for
at least 24 hours before use.
12.12 R
ecommended maintenance routines
Tools required:
Battery charger, Stiff brush, Petroleum jelly,
Cleaning cloth and dilute disinfectant.
If in any doubt about performing any maintenance on
your wheelchair, contact your Sunrise Medical authorised
Daily checks:
With the control system switched off, check that the
joystick is not bent or damaged and that it returns to the
centre when you push and release it.
Please refer to the table below, (Fig.12.17), for any
information about Torques.
Fastener Matrix
M3 Bolt / Stud
M4 Bolt / Stud
M5 Bolt / Stud
M6 Bolt / Stud
2.5 - 3
9 - 10
M8 Bolt / Stud
19 - 20 (15 Nm for all
backrest screws)
M10 Bolt / Stud
30 Nm (5Nm on manual
& electric backrest recline
M12 Bolt / Stud
M16 Bolt / Stud
No6 Screw
Castor fork nut & bolt
Castor wheel axle studs
Drive wheel hub studs
Weekly checks:
Parking brake:
This test should be carried out on a level floor with at least
one metre clearance around the wheelchair.
• Switch on the control system.
• Check that the battery gauge remains on, or flashes
slowly, after one second.
• Push the joystick slowly forwards until you hear the
parking brakes operate. The wheelchair may start to
• Immediately release the joystick.
• You must be able to hear each parking brake operate
within a few seconds.
• Repeat the test a further 3 times, pushing the joystick
slowly backwards, left and right.
• Make sure that all connectors are securely mated.
• Check for physical damage, (cracks or burning), etc.
Check the condition of the cables and connectors for
damage, ensuring that no cables can snag or foul any
moving parts.
Joystick gaiter:
Check the thin rubber gaiter or boot around the base of
the joystick shaft for damage or splitting. Check visually
only, do not handle the gaiter.
Make sure that all components of the control system are
securely mounted. Do not over-tighten any securing
Torque Setting (Nm)
The table shown in Fig.12.17 contains generic, (and some
specific), torque values set out as an industry standard.
There will be specific torque setting required for some
tasks. If specific torques are required, the value in each
instance will be contained within the text description, title or
clearly labelled within the photo.
NOTE: It will be necessary to use a torque wrench.
It is higly recommended that all specific instruction
manuals and safety recommendations supplied with
the torque wrench, should be read and understood
before such equipment is used.
It is recommended that all mandatory safety
procedures are strictly adhered to.
No responsibility is accepted by Sunrise Medical for
any consequence, directly or indirectly, resulting from
incorrect use of tools / equipment during any service
procedure pertaining to this or other Technical /
Workshop Manuals issued by Sunrise Medical.
12.13 Performance checks
After performing any maintenance or repairs on the
wheelchair you must make sure that it is functioning
correctly before it is used.
Visually inspect the wheelchair to make sure the
legrests, armrests etc are correctly positioned and
attached to the wheelchair and all fasteners are
sufficiently tightened.
Make sure that the backrest is correctly fitted and
Make sure that all of the cushions are in place
Switch on the hand control – Do the lights flash? This
signifies that there is a fault in the electronic system.
Refer to section 8 for basic troubleshooting.
Perform the parking brake check.
Operate all of the electric options, including lights
and indicators (if fitted) to make sure that they work
With the seating in an elevated position, drive the
wheelchair to make sure that the ‘creep’ mode works
which will slow the wheelchair.
Drive the wheelchair in each of the drive profiles to
make sure the wheelchair performs as it did before.
If you are in any doubt about the performance
requirements of your wheelchair contact your Sunrise
Medical authorised dealer.
You should check the items on this chart at the
indicated intervals. If any of the items are loose, worn,
bent or distorted, immediately have them checked
and/or repaired by your authorised Sunrise supplier.
Frequent maintenance and servicing will improve
performance, extend wheelchair life, and help prevent
Ensure all parts and assemblies are securely fastened
Checkanterior pelvic support for wear and make sure the buckle is
Motor Brake Test
Check tyre condition and wheel fasteners.
Ensure lights and indicators, (where fitted), are operational and
Ensure all cables and connectors are sound and are tidy and out of
the way
Check upholstery, seating, headrests, arm pads and calf pads for
Inspect all nuts, bolts, studs and fasteners for damage and tightness.
Contact your authorised dealer for service assistance.
Clean wheelchair upholstery
Check battery terminals for tightness etc.
* Daily = Before each use of the wheelchair.
Complete inspection, safety check and service should be made
by a Sunrise Medical authorised dealer
Check the joystick of the hand control is not bent or damaged
Check battery level indicator and charge if necessary
Maintenance & Inspection Schedule
13.0 Specification sheets (EN 12184 & ISO 7176-15)
Sunrise Medical
Thorns Road
Brierley Hill
West Midlands
Phone: 0845 605 66 88
Fax: 0845 605 66 89
Operating temperature: - 25°C to 50°C
Storage temperature: -40°C to 65°C
Moisture resistance: IPx4
No restrictions on humidity and air pressure
Model: Quickie Hula
ISO 7176-15
a) requirements and
test methods for static,
impact and fatigue
(ISO 7176-8)
b) power and
control systems for
electric wheelchairs
requirements and test
methods (ISO 7176-14)
c) climatic test in
accordance with ISO
d) requirements for
resistance to ignition in
accordance with
ISO 7176-16
e) the product is
specified as a Class A
power wheelchair
Min with C.M footplate / Max with 80º
970mm 1050mm
Overall width
Folded length
Min. stowage length – CM footplate
folded up, castors rotated in
Min stowage height – backrest
Static stability downhill
Static stability uphill
Static stability sideways
Energy consumption (Max. range)
29.5 km
Dynamic stability uphill
Obstacle climbing
Maximum speed forward
Seat plane angle
Effective seat depth
Effective seat width
Seat surface height at front edge
Backrest angle
Backrest height
Footrest to seat distance
380mm With C.M footplate
Leg to seat surface angle
Armrest to seat distance
Mass of the heaviest part
Min. braking distance from max.
Front location of armrest structure 410mm
Minimum turning radius
Overall length (with legrest)
Maximum occupant
mass (test dummy mass): Folded height
136 kg
Total mass (w/batteries)
The wheelchair Quickie
Hula conforms to the
following standards:
Chassis minus all non-tool removable
Maximum Safe Slope
Dep. programming
Not inc. cushion and is angle
Measured at 0º tilt
With C.M footplate
305mm No cushion fitted
With C.M footplate
14.0 Service History
This section is designed to assist you in keeping a record
of any service and repairs to your wheelchair. Should you
decide to sell or exchange your vehicle in the future, this
will prove most helpful to you. Your Service Agent will
also benefit from a documented record and this manual
should accompany the wheelchair when service or repair
work is carried out. The Service Agent will complete this
section and return the manual to you. All our scooters,
wheelchairs and power wheelchairs undergo rigorous
tests to ensure that they meet our requirements of
comfort, safety and durability.
Our success is based on the strong traditions of quality,
value for money and genuinely caring for our customers.
We pride ourselves not only on designing and building
the most innovative products but also on our commitment
to offer an excellent standard of customer service both
during and after sale.
On/Off switch
Output plug
Programme configuration
Discharge level
Wheel nuts
Serial No
Tightness of All Fasteners
Condition of loom
Test run
Emergency stop
Left turn
Right turn
Up/Down slope
Over obstacles*
Parking brake
Note: Only use Sunrise Medical parts for service and
* Where appropriate
15.0 Disposal/ Recycling
The symbols below mean that in accordance with local
laws and regulations your product should be disposed
of separately from household waste. When this product
reaches the end of its life, take it to the local collection
point designated by local authorities. The separate
collection and recycling of your product at the time
of disposal will help conserve natural resources and
ensure that it is recycled in a manner that protects the
NOTE: Ensure you are the legal owner of the product
prior to arranging for the product disposal in accordance
with the above recommendations.
If the wheelchair has been supplied to you free of charge
it may not belong to you. If it is no longer required, follow
any instructions given by the organisation issuing the
wheelchair in order that it may be returned to them.
The following information describes the materials used in
the wheelchair in relation to their disposal or re-cycling of
the wheelchair and its packaging.
Specific waste disposal or recycling regulations may be
in force locally and these should take into consideration
when disposal arrangements are made. (This may
include the cleaning or de-contamination of the
wheelchair before disposal.)
Aluminium: - Drive wheels, footplates, and armrest /
backrest castings
Steel: - Chassis, seat and backrest tubing, forks,
controller mount, leg rest tubing, seat interface and
Plastic: - Handgrips, tube plugs, seat pan, shrouds,
centre mount footplate, castor wheels and tyres.
Packaging: - Low density polythene bag, cardboard box.
Upholstery: - Woven polyester with PVC coatings and
expanded combustion modified foam.
Batteries: Do not attempt to open the batteries. They
contain sulphuric acid.
The lead and plastic can be recycled. These should
only be disposed of through a specific licensed waste
disposal or recycling organisation. Alternatively they can
be returned to your dealer for recycling.
Disposal or recycling should be done through a licensed
agent or authorised place of disposal. Alternatively your
wheelchair may be returned to your dealer for disposal.
Sunrise Medical GmbH & Co.KG
Kahlbachring 2-4
69254 Malsch/Heidelberg
Tel.: +49 (0) 7253/980-400
Fax: +49 (0) 7253/980-111
Sunrise Medical
Thorns Road
Brierley Hill
West Midlands
Phone: 0845 605 66 88
0845 605 66 89
Sunrise Medical S.L.
Polígono Bakiola, 41
48498 Arrankudiaga – Vizcaya
Tel.: +34 (0) 902142434
Fax: +34 (0) 946481575
ZAC de la Vrillonnerie
17 Rue Michael Faraday
37170 Chambray-Lès-Tours
Tel : 02 47 55 44 00
Fax : 02 47 55 44 03
Sunrise Medical Srl
Via Riva 20, Montale
29100 Piacenza (PC)
Tel.: +39 0523-573111
Fax: +39 0523-570060
Sunrise Medical A.G.
Lückhalde 14
3074 Muri bei Bern
Tel.: +41 (0) 31-958-3838
Fax: +41 (0) 31-958-3848
Sunrise Medical AS
Dynamitveien 14B
1400 SKI
Tel.: +47 (0) 66963800
Fax: +47 (0) 66963838
Sunrise Medical AB
Box 9232
400 95 Göteborg
Tel: +46 (0)31 748 37 00
Fax: +46 (0)31 748 37 37
Sunrise Medical B.V.
Groningenhaven 18-20
The Netherlands
T: +31 (0)30 – 60 82 100
F: +31 (0)30 – 60 55 880
E: info@sunrisemedical.nl
G2 A/S
Graham Bells Vej 21-23 A
8200 Arhus N
Tel.: +45 87 41 31 00
Fax: +45 87 41 31 31
Sunrise Medical Poland Sp. z o.o.
ul. Elektronowa 6,
94-103 Łódź
Telefon: + 48 42 209 36 67
Fax: + 48 42 209 35 23
E-mail: pl@sunrisemedical.de
OM_Hula_EU_EN_Rev.1.0_22 02 2013
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