SETUP OVERVIEW

You can download the PRO ZBC3500 User Manual at www.zBoost.com

zBoost

®

PRO

ZBC3500

PACKAGE CONTENTS

zBoost Base Unit

15’ of vertical separation

SETUP OVERVIEW

Setup Overview

Indoor

Antenna

External Antenna and Mounting Hardware

Power Supply

Coax Cable

RG-6, 50 ft

SETTING UP YOUR zBOOST

®

SIGNAL BOOSTER

zBoost cell phone signal boosters extend a Cell Zone TM for multiple users and ALL devices operating on 800 and 1900 MHz frequency bands. zBoost boosts signal up to

3,500 square feet, making it perfect for your home or office.

Boost voice and data transmission and increase call clarity in 4 easy steps:

FIRST: Mount the External Antenna. Choose a location for the External Antenna using your cell phone to determine the area of strongest signal. The coverage your zBoost provides is largely determined by the quality of signal received by the External

Antenna.

Before installing, please note the following important factors in determining your zBoost performance:

• At least 15 vertical feet is needed between the External Antenna (receives the outside signal) and the Indoor Antenna (rebroadcasts the signal indoors). Separation less than 15 vertical feet will result in decreased performance.

• Keep the External Antenna at least 2 feet above any metal such as wiring, A/C ducts, truss plates, etc. When attaching the cable to the External Antenna, run the cable straight down from the antenna. Avoid draping the coax near the antenna.

Choose one of the following options for placement of the External Antenna keeping in mind that if your best signal is one bar, your coverage will be limited to one small room.

To maximize signal coverage, place the External Antenna where you find the strongest signal (up high or outside) and at least 2 feet above any metal.

IMPORTANT: Incorrectly mounting the External Antenna to the mounting bracket (see

figure A) will impede performance. Ensure that the External Antenna is properly

Maximum Performance Minimum Performance positioned in the mounting bracket as pictured below.

To mount antenna to a non-metal pole: Attach bottom of antenna to pole bracket as pictured. Use U-Bolt to secure bracket to pole and fasten.

Adjustments may be needed to optimize performance. If you find the increased

To mount antenna to a flat surface: Attach bottom of antenna to pole bracket as pictured. Secure bracket to desired surface using provided screws. Use of the Saddle and U-Bolt are not necessary for this option.

SECOND: Place the zBoost Base Unit where you want to create a Cell Zone TM .

Connect the Indoor Antenna to the Base Unit and place it where you need signal. For the widest possible signal area, position the Base Unit near the middle of a room. You may also mount it on an interior wall by first removing the bracket, screwing the bracket to a wall (screws not provided) then snapping the Base Unit back in place keeping the

Indoor Antenna vertical. This Base Unit uses an omni-directional antenna that delivers signal in a circular pattern around the antenna. signal coverage is acceptable, however, no additional adjustments are needed.

Should you desire to improve coverage, you may:

• Relocate the External Antenna in order to capture a better signal–higher is better

• Increase the distance between the Indoor Antenna and the External Antenna

• Purchase an upgrade antenna available at www.zBoost.com

Base Unit LED Indicators

The zBoost PRO requires at least 15 feet of vertical separation between the Base Unit and the External Antenna. Generally, increasing this distance (up to 40 feet) will increase the performance and decreasing the distance will limit zBoost performance.

Keep the Base Unit off the floor and at least 2 feet away from other cords, metal objects or other wireless devices such as wireless routers or wireless access points. The zBoost PRO performs best when there are no obstructions between the zBoost Base

Unit and your mobile device.

THIRD: Run the provided coaxial cable between the Base Unit and External

Antenna

Connect one end of the cable to the External Antenna and the remaining end to the

Base Unit. Should additional cable length be needed, 15 ft. extensions (Part

YX030-15w) are available at www.zBoost.com. Note: Cable runs longer than 60 ft. are not recommended, unless upgraded to RG-11. RG-11 can be run up to 120 ft.

FOURTH: Connect the zBoost

Base Unit to the provided power supply and plug into a power

outlet. When your zBoost system is in place and fully connected, walk throughout your home or office and verify that you are able to reliably place calls. If the signal strength has improved, your zBoost is working.

External Antenna

Coaxial Cable

Pole Bracket

Saddle

U-Bolt

Remember, coverage varies based on outdoor signal level, building construction, and antenna placement. Coverage in adjoining rooms will be reduced by walls and building materials.

Indoor Antenna zBoost Base Unit

Upon initial power up, the LED will cycle RED, GREEN and ORANGE

Power Supply for 30 seconds. After, a series of

Figure A

GREEN flashes will indicate the quality of your setup. Following this, a solid GREEN light indicates normal conditions. If it is not solid GREEN, follow the instructions in the Base Unit LED Indicators section.

During Initial Power Up

Mode

Cycle

RED,

GREEN,

ORANGE

Flashing

GREEN

Mode

SOLID

GREEN

Flashing

GREEN

SOLID

ORANGE

SOLID

RED

Flashing

RED

Status

System is powering up. Please allow up to

30 seconds.

BASE UNIT will flash GREEN once for every

2 dB less than optimal system gain. Three flashes or less indicates the system will still operate properly.

After Initial Power Up

Light Status

zBoost is ready.

zBoost is in use.

EXTERNAL

ANTENNA and INDOOR

ANTENNA are too close together.

Signal from the carrier’s cell tower is too strong for the

BASE UNIT to operate properly.

Excessive electronic noise in the system – the

BASE UNIT will not operate.

Solution

N/A

1. Unplug the BASE UNIT power supply.

2. Relocate the EXTERNAL ANTENNA to pick up the strongest signal from your wireless carrier.

3. Move the EXTERNAL ANTENNA as far away from the

INDOOR ANTENNA as possible, with at least 15 ft. of vertical separation (height difference).

4. Plug the BASE UNIT power supply back in.

5. Wait 30 secs. for the BASE UNIT to power cycle on.

Solution

N/A

N/A

1. Unplug the BASE UNIT power supply.

2. Move the EXTERNAL ANTENNA as far away from the

INDOOR ANTENNA as possible, with at least 15 ft. of vertical separation (height difference).

3. Plug the BASE UNIT power supply back in.

4. Wait 30 secs. for the BASE UNIT to power cycle on.

1. Unplug the BASE UNIT power supply.

2. Relocate the EXTERNAL ANTENNA to another spot.

3. If you have a directional antenna re-aim it to reduce carrier signal strength.

4. Plug the BASE UNIT power supply back in.

5. Wait 30 secs. for the BASE UNIT to power cycle on.

^ Refer to Solution #2

DMAN-0075 Rev 21314

zBoost ZBC3500 Technical Specifications

Frequency

System Gain

Bands Supported

Output Power

Networks Supported

Wall Supply Input; Voltage

Power Consumption

Input and Output Impedance

Base Unit Size and Weight

Base Unit and Power Supply

PCS

1850 - 1990 MHz

69 dB

ALL: A,D,B,E,F & C

Uplink: 19 dBm; Downlink: 4 dBm

FCC Parts 15 & 20, Industry Canada

5” x 7” x 1.25” - 9 oz.

Indoor Use Only, 40° to 105° F

CEL

824 - 894 MHz

63 dB

ALL: A,B, A’ & B’

Uplink: 21 dBm; Downlink: 4 dBm

CDMA, GSM, TDMA, AMPS, GPRS, EDGE, EVDO, HSPA, 3G

100-240VAC 50-60 Hz

3W standby; 7W max signal - 2.0A Max

TNC Connector: 50 Ohm; F Connector: 75 Ohm

Coverage (open areas) 3,500 sq. ft.

The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.

This product uses patented technology to protect the carrier network.

FCC Requirement

This is a CONSUMER device.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. AT&T, Sprint, T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this device. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.

WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.

FCC contact information: www.fcc.gov/signal-boosters/registration.

FCC Information

FCC ID: SO4ZB570-PCS-CEL

Warning: Changes or modifications to this device not expressly approved by zBoost could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. In accordance with FCC requirements of human exposure to radiofrequency fields, the radiating element (antenna) shall be installed such that a minimum separation distance of 20cm (8in) is maintained from all persons.

Industry Canada Regulations

Canada IC: 5544A-ZB570PCSCEL

This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The term “IC:” before the radio certification number only signifies that Industry Canada technical specifications were met.

RF Exposure:

The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.

Please note: This unit has been approved for use in Canada under RSS 131, however, consent for the use of this device to improve cellular or PCS coverage, must be obtained through your cellular or PCS provider, prior to placing the unit in operation. Please refer to the Industry Canada document CPC 2-1-05, Section 6.1 available or viewable at: http://www.ic.gc.ca/epic/site/smt-gst.nsf/en/sf08942e.html

Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.

Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les situations lorsque plusieurs signaux porteurs sont présents, l’évaluation devrait être réduite de 3.5 dB, en particulier lorsque le signal de sortie est ré-émise et peut provoquer des interférences adjacentes à la bande utilisateurs. Ce pouvoir est de la réduction par le biais de la sortie d’alimentation ou la réduction de gain et non par un atténuateur à la sortie du dispositif.

Model #:

Serial #:

Warranty information

LIMITED 2 YEAR MANUFACTURER WARRANTY | WARRANTY REGISTRATION AT WWW.ZBOOST.COM

zBoost warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of 2 years.

Who Is Covered?

You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase. This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee. This warranty does NOT extend to commercial users.

What is Covered?

Warranty coverage begins the day you purchase the product. For one year from the original date, the zBoost Cell Phone Signal Booster will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary by zBoost) if it becomes defective or inoperative. The exchange will be made without charge to you for parts and labor. You will be responsible for the cost of shipping to the location designated by zBoost. If zBoost cannot reasonably repair or replace the unit then zBoost may, at its sole discretion, refund the price you paid for the product or the price of the unit. All products, including replacement products, are covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires.

What is Excluded?

Your warranty does NOT cover:

• Labor charges for set up of the unit.

• Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause not within the control of zBoost.

• Incidental or consequential damages resulting from the product. Some states do not allow the exclusion of incidental or consequential

damages, so the above exclusion may not apply to you.

• Any modifications or other changes to the product, including but not limited to software or hardware modifications in any way other

than as expressly authorized by zBoost will void this limited warranty.

• Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed,

manufactured, approved and/or authorized, or repair of products damaged by these modifications.

Make sure you keep…

Please keep your sales receipt or other document showing proof of purchase. Attach it to this Setup Overview and keep both nearby. Also, keep the original box and packing material in case you need to return your product.

Before requesting repair service…

Please see the BASE UNIT LED INDICATORS section listed in this overview for troubleshooting.

To get warranty service…

Warranty service will be provided by zBoost. If you need service for your unit, contact us at 1-800-871-1612 or [email protected]. A representative will go through a diagnostic checklist with you. If the product needs to be returned for service or exchanged, you will receive a return merchandise authorization (RMA) number. The representative will give you complete shipping details. Please do not return products to zBoost without an RMA.

To get out of warranty service…

To obtain out of warranty service, contact zBoost at 1-800-871-1612 or [email protected] for information on the possibility of any costs for repair or replacement of out-of-warranty products.

Reminder: Record the model and serial number found on the product:

Purchase Date:

Customer Support

The complete zBoost ZBC3500 Manual and additional product information is available at www.zBoost.com.

For questions or assistance, contact zBoost Customer Care at 1-800-871-1612 or email

[email protected].