User manual | Samsung OfficeServ 7100 Sales Brochure-
Add to my manuals4 Pages
Samsung OFFICESERV 7100 is an economical business communications solution with converged IP capabilities. It supports wired and wireless handsets, caller ID, and automatic call routing. Advanced features include remote IP phone connectivity, networking to other OfficeServ platforms, and cost-saving VoIP technology.
advertisement
SYSTEM FEATURES
Account Code Entry
· Forced-Verified
· Forced-Not Verified
· Voluntary
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm
(Timer) Reminder
Audio Ringback Tones
Authorization Codes
· Forced / Voluntary
Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
· Agent Busy/Manual Wrap Up Key
· Agent PIN (ID) Numbers
· Agent Login & Logout
· Automatic Logout
· Automatic Wrap-Up Timer
· Priority Call Queuing
· Embedded Reporting Package
Agent Statistics
Call Statistics
Group Supervisors
Printed Reports
· OfficeServ DataView
UCD Statistics / UCD Monitoring
Wall-Style Display Windows
Call Costing
Call Forwarding
· All Calls / Busy
· No Answer / Busy-No Answer
· Forward DND / Follow Me
· External / To Voice Mail
· Preset Destination
· Preset Forward Busy
Call Hold
· Exclusive / System / Remote
Call Park and Page
Call Pickup
· Directed / Groups / Established
Call Recording
Call Waiting / Camp-On
Caller ID Features
· Name/Number Display
· Next Call
· Save Caller ID Number
· Store Caller ID Number
· Inquire Park / Hold
· Caller ID Review List
· Investigate
· Abandon Call List
· Caller ID on SMDR
· Number to Name Translation
· Caller ID to PSTN
· Caller ID to Analog Port
Caller Identification (CID)
· Caller ID
· Calling Line Identification
· PRI
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)
· OfficeServ Link
· OfficeServ DataView
· OfficeServ EasySet
· OfficeServ Call
· OfficeServ Operator
· OfficeServ Softphone
· OfficeServ Communicator
· OfficeServ Messenger
Conference
· Add On (5 party)
· Unsupervised
· Split
Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number
· Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID)
· DID Call Limits
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Executive Barge-In (Override)
· With or Without Warning Tone
· Trunk Monitor or Service Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Group Busy Setting
Hot Desking (ITP Keysets)
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service
· Primary Rate Interface
LAN Interface
Least Cost Routing
Live System Programming
· From Any Display Keyset
· With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobile Extension (MOBEX)
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Sources
Networking
· QSig over IP / QSig over PRI
OfficeServ Connect
OfficeServ Wireless
Operator Group
Overflow
· Operator / Station Group
Override Codes
Paging
· Internal Zones (5)
· External Zone (2)
· All External / Page All
Park Orbits
Power Over Ethernet (PoE)
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes
· Time Based Routing-Plans
· Automatic/Manual
· Holiday Schedule
· Temporary Override
M A X I M U M C A P A C I T I E S
Wireless Handsets
Analog Phones
Digital Phones
Samsung IP Phones
Voice Mail
Maximum Stations
Standard SIP Trunks
Standard H/323
Analog Trunks
Digital Trunks PRI
Networking Trunks (SPNet)
24
24
20
23
24
Maximum Trunks
Maximum Stations + Trunks + Voice Mail
24
24
32
4
32
24
24
24
60
Locate an authorized Samsung dealer for more information at www.samsung.com/bcs.
Ring Over Page
Secretary Pooling
Simultaneous Ringing
Single Line Connections
SIP Services
Speed Dial Numbers
· Station List / System List
Speed Dial by Directory
Station Hunt Groups
· Distributed
· Sequential
· Unconditional
Station Message Detail Recording
(SMDR)
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Service
Toll Restriction
· By Day or Night
· By Line or Station
· Eight Dialing Class
· Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Traffic Reporting
Transfer
· Screened / Unscreened
· Voice Mail Transfer Key
· With Camp-On
Trunk Groups
Twinning
Unified Voicemail
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail (Embedded)
Voice over IP (VoIP)
Walking Class of Service
Wireless Handsets
©2007~2011 Samsung Telecommunications America, LLC.
Samsung, OfficeServ and SPNet are registered trademarks of Samsung Electronics America, Inc., and its entities.
Design and specifications are subject to change without notice.
L-SB-OS7100 05 04/2011
P E R F O R M A N C E R I G H T O U T O F T H E B O X
S m a l l B u s i n e s s C o m m u n i c a t i o n s S o l u t i o n
7100
SIMPLICITY AND SOPHISTICATION
Samsung wireless communications and digital technology experts have engineered an easy-to-install, economical, business communications solution with converged IP capabilities and performance built right in.
Now, small businesses can plug into the power of convergence with the
OfficeServ 7100. A single, compact, platform links wireless and wire line connections, voice and data — providing connectivity and substantial cost savings from all-in-one technology.
The OfficeServ 7100 has everything you need to get started. It’s prepackaged, preprogrammed and prelabeled — just unpack and plug in. Your business communications system will be up and running with voicemail and auto attendant ready to go! Traditional voice, utilizing digital or VoIP, is supported with a full set of features and sophisticated applications.
The OfficeServ 7100 comes out of the box complete with
6 pre-labeled Samsung digital iDCS28 phones with large, easy to read displays.
+
A COMPACT HARDWORKING SYSTEM
THAT EXPANDS WITH YOUR BUSINESS
Your investment allows you to pay for what you need today and expand your communications platform tomorrow. The OfficeServ 7100 can expand along with your business in 4-port increments and is capable of handling up to eight incoming lines with as many as 32 stations.
As your business demands it, VoIP applications (IP phones/
IP networking/remote workers) and wireless technology can be enabled to provide your business with a powerful converged solution for voice and data, wired and wireless phones, faxes, and up to 4 data devices with PoE (Power over Ethernet).
F L E X I B L E / C O N F I G U R A B L E
4x8 6x12 8x16 12x32
4 loop lines
8 TDM stations
4 ports voicemail/AA
6 loop lines
8 TDM stations
4 ports voicemail/AA
4 SLTs
8 loop lines
12 TDM stations
4 ports voicemail/AA
4 SLTs
Only a small sample of the myriads of configurations
12 loop lines
8 TDM stations
4 ports voicemail/AA
4 SLTs
20 IP keysets
8 MGI channels
Home/Remote
Worker
OFFICE CONFIGURATION
Office
Digital Phone Email/Applications
PSTN
WLAN AP
Remote IP Phone
OfficeServ 7100
Internet
Local IP Phone Laptop
Wireless
Handsets
Basic Features
■ Easy plug-and-play platform that works right out of the box
■ Embedded full featured Voicemail/Auto Attendant standard
■ Supports wired and wireless handsets
■ Caller ID, name and number
■ Automatic call routing to local or long distance for cost savings
■ E-mail gateway delivers voice messages to your MS Outlook Inbox
Advanced Features
■ Easily connect from home or remote office through remote IP phones
■ Enables networking to other OfficeServ platforms at remote offices and branches using SPNet
■ Utilizes cost-saving VoIP technology that supports IP phones and remote workers
■ Empowers your on-the-road professionals with Computer Telephony
Integration (CTI) and Softphone connectivity
■ Allows wireless handsets and PDAs to integrate seamlessly with phone system features through Wireless Access Points
■ Offers economical digital trunking using an ISDN-PRI circuit
Performance right out of the box — The OfficeServ 7100 is an easy, affordable communications solution that carries with it the power and quality of Samsung technology.
W I R E L E S S T E C H N O L O G Y
The OfficeServ 7100 wireless s o l u t i o n s p ro v i d e s e a m l e s s integration with your wired network, allowing you and your w o r k e r s t o s t a y c o n n e c t e d w i t h o u t b e i n g t i e d d o w n .
You’ll have access to voice and data from anywhere within your building thanks to your IP-enabled platform and wireless LAN access points.
SIMPLICITY AND SOPHISTICATION
Samsung wireless communications and digital technology experts have engineered an easy-to-install, economical, business communications solution with converged IP capabilities and performance built right in.
Now, small businesses can plug into the power of convergence with the
OfficeServ 7100. A single, compact, platform links wireless and wire line connections, voice and data — providing connectivity and substantial cost savings from all-in-one technology.
The OfficeServ 7100 has everything you need to get started. It’s prepackaged, preprogrammed and prelabeled — just unpack and plug in. Your business communications system will be up and running with voicemail and auto attendant ready to go! Traditional voice, utilizing digital or VoIP, is supported with a full set of features and sophisticated applications.
The OfficeServ 7100 comes out of the box complete with
6 pre-labeled Samsung digital iDCS28 phones with large, easy to read displays.
+
A COMPACT HARDWORKING SYSTEM
THAT EXPANDS WITH YOUR BUSINESS
Your investment allows you to pay for what you need today and expand your communications platform tomorrow. The OfficeServ 7100 can expand along with your business in 4-port increments and is capable of handling up to eight incoming lines with as many as 32 stations.
As your business demands it, VoIP applications (IP phones/
IP networking/remote workers) and wireless technology can be enabled to provide your business with a powerful converged solution for voice and data, wired and wireless phones, faxes, and up to 4 data devices with PoE (Power over Ethernet).
F L E X I B L E / C O N F I G U R A B L E
4x8 6x12 8x16 12x32
4 loop lines
8 TDM stations
4 ports voicemail/AA
6 loop lines
8 TDM stations
4 ports voicemail/AA
4 SLTs
8 loop lines
12 TDM stations
4 ports voicemail/AA
4 SLTs
Only a small sample of the myriads of configurations
12 loop lines
8 TDM stations
4 ports voicemail/AA
4 SLTs
20 IP keysets
8 MGI channels
Home/Remote
Worker
OFFICE CONFIGURATION
Office
Digital Phone Email/Applications
PSTN
WLAN AP
Remote IP Phone
OfficeServ 7100
Internet
Local IP Phone Laptop
Wireless
Handsets
Basic Features
■ Easy plug-and-play platform that works right out of the box
■ Embedded full featured Voicemail/Auto Attendant standard
■ Supports wired and wireless handsets
■ Caller ID, name and number
■ Automatic call routing to local or long distance for cost savings
■ E-mail gateway delivers voice messages to your MS Outlook Inbox
Advanced Features
■ Easily connect from home or remote office through remote IP phones
■ Enables networking to other OfficeServ platforms at remote offices and branches using SPNet
■ Utilizes cost-saving VoIP technology that supports IP phones and remote workers
■ Empowers your on-the-road professionals with Computer Telephony
Integration (CTI) and Softphone connectivity
■ Allows wireless handsets and PDAs to integrate seamlessly with phone system features through Wireless Access Points
■ Offers economical digital trunking using an ISDN-PRI circuit
Performance right out of the box — The OfficeServ 7100 is an easy, affordable communications solution that carries with it the power and quality of Samsung technology.
W I R E L E S S T E C H N O L O G Y
The OfficeServ 7100 wireless s o l u t i o n s p ro v i d e s e a m l e s s integration with your wired network, allowing you and your w o r k e r s t o s t a y c o n n e c t e d w i t h o u t b e i n g t i e d d o w n .
You’ll have access to voice and data from anywhere within your building thanks to your IP-enabled platform and wireless LAN access points.
SYSTEM FEATURES
Account Code Entry
· Forced-Verified
· Forced-Not Verified
· Voluntary
Account Code Key One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm
(Timer) Reminder
Audio Ringback Tones
Authorization Codes
· Forced / Voluntary
Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Center
· Agent Busy/Manual Wrap Up Key
· Agent PIN (ID) Numbers
· Agent Login & Logout
· Automatic Logout
· Automatic Wrap-Up Timer
· Priority Call Queuing
· Embedded Reporting Package
Agent Statistics
Call Statistics
Group Supervisors
Printed Reports
· OfficeServ DataView
UCD Statistics / UCD Monitoring
Wall-Style Display Windows
Call Costing
Call Forwarding
· All Calls / Busy
· No Answer / Busy-No Answer
· Forward DND / Follow Me
· External / To Voice Mail
· Preset Destination
· Preset Forward Busy
Call Hold
· Exclusive / System / Remote
Call Park and Page
Call Pickup
· Directed / Groups / Established
Call Recording
Call Waiting / Camp-On
Caller ID Features
· Name/Number Display
· Next Call
· Save Caller ID Number
· Store Caller ID Number
· Inquire Park / Hold
· Caller ID Review List
· Investigate
· Abandon Call List
· Caller ID on SMDR
· Number to Name Translation
· Caller ID to PSTN
· Caller ID to Analog Port
Caller Identification (CID)
· Caller ID
· Calling Line Identification
· PRI
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony Integration (CTI)
· OfficeServ Link
· OfficeServ DataView
· OfficeServ EasySet
· OfficeServ Call
· OfficeServ Operator
· OfficeServ Softphone
· OfficeServ Communicator
· OfficeServ Messenger
Conference
· Add On (5 party)
· Unsupervised
· Split
Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number
· Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID)
· DID Call Limits
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Executive Barge-In (Override)
· With or Without Warning Tone
· Trunk Monitor or Service Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Group Busy Setting
Hot Desking (ITP Keysets)
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service
· Primary Rate Interface
LAN Interface
Least Cost Routing
Live System Programming
· From Any Display Keyset
· With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On / Off per Station
Mobile Extension (MOBEX)
Mobility Solution
Multiple Language Support
Music On Hold-Flexible
Music On Hold-Sources
Networking
· QSig over IP / QSig over PRI
OfficeServ Connect
OfficeServ Wireless
Operator Group
Overflow
· Operator / Station Group
Override Codes
Paging
· Internal Zones (5)
· External Zone (2)
· All External / Page All
Park Orbits
Power Over Ethernet (PoE)
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes
· Time Based Routing-Plans
· Automatic/Manual
· Holiday Schedule
· Temporary Override
M A X I M U M C A P A C I T I E S
Wireless Handsets
Analog Phones
Digital Phones
Samsung IP Phones
Voice Mail
Maximum Stations
Standard SIP Trunks
Standard H/323
Analog Trunks
Digital Trunks PRI
Networking Trunks (SPNet)
24
24
20
23
24
Maximum Trunks
Maximum Stations + Trunks + Voice Mail
24
24
32
4
32
24
24
24
60
Locate an authorized Samsung dealer for more information at www.samsung.com/bcs.
Ring Over Page
Secretary Pooling
Simultaneous Ringing
Single Line Connections
SIP Services
Speed Dial Numbers
· Station List / System List
Speed Dial by Directory
Station Hunt Groups
· Distributed
· Sequential
· Unconditional
Station Message Detail Recording
(SMDR)
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Service
Toll Restriction
· By Day or Night
· By Line or Station
· Eight Dialing Class
· Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Traffic Reporting
Transfer
· Screened / Unscreened
· Voice Mail Transfer Key
· With Camp-On
Trunk Groups
Twinning
Unified Voicemail
Uniform Call Distribution (UCD)
Universal Answer
Virtual Extensions
Voice Mail (Embedded)
Voice over IP (VoIP)
Walking Class of Service
Wireless Handsets
©2007~2011 Samsung Telecommunications America, LLC.
Samsung, OfficeServ and SPNet are registered trademarks of Samsung Electronics America, Inc., and its entities.
Design and specifications are subject to change without notice.
L-SB-OS7100 05 04/2011
P E R F O R M A N C E R I G H T O U T O F T H E B O X
S m a l l B u s i n e s s C o m m u n i c a t i o n s S o l u t i o n
7100
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project