Epson | ACULASER M8000 | User`s guide | Epson ACULASER M8000 User`s guide

User’s Guide
NPD3936-00 EN
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EPSON AcuLaser M8000 Series
User's Guide
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No
patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for
damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
NEST Office Kit Copyright © 1996, Novell, Inc. All rights reserved.
A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag Macbeth is the
registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is a trademark of LOGO GmbH.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
®
®
®
Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
®
®
®
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®
®
Apple , Macintosh , Mac , Mac OS , AppleTalk , and Bonjour are registered trademarks of Apple, Inc.
Apple Chancery, Chicago, Geneva, Hoefler Text, Monaco and New York are trademarks or registered trademarks of Apple,
Inc.
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of Seiko
Epson Corporation.
Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark Office and may be
registered in certain jurisdictions.
®
™
The UFST (Universal Font Scaling Technology ) product is Monotype Imaging’s scalable font rendering subsystem for
printer devices.
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MicroType font compression technology from Monotype Imaging works with the UFST font rendering subsystem to
significantly reduce font file sizes.
®
Monotype Imaging’s MicroType font format is a MicroType-compressed font format.
CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv are trademarks
of Monotype Imaging, Inc. and may be registered in certain jurisdictions.
Copyright and Trademarks
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EPSON AcuLaser M8000 Series
User's Guide
Scalable type outlines are licensed from Monotype Imaging, Inc.
Albertus, Arial, Coronet, Gillsans, and Times New Roman are trademarks of The Monotype Corporation registered in the
United States Patent and Trademark Office and may be registered in certain jurisdictions.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf-Chancery, and ITC ZapfDingbats are trademarks of International Typeface
Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions.
Clarendon, Helvetica, Palatino, Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which
may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of
Heidelberger Druckmaschinen AG.
Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.
Marigold is a trademark of Arthur Baker and may be registered in some jurisdictions.
Antique Olive is a trademark of Marcel Olive and may be registered in certain jurisdictions.
HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
PCL is a registered trademark of Hewlett-Packard Company.
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered in certain
jurisdictions.
CompactFlash is a trademark of SanDisk Corporation, registered in the United States and other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective
owners. Epson disclaims any and all rights in those marks.
Copyright © 2008 Seiko Epson Corporation. All rights reserved.
Copyright and Trademarks
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EPSON AcuLaser M8000 Series
User's Guide
Operating System Versions
In this manual, the following abbreviations are used.
Windows refers to Windows Vista, Vista x64, XP, XP x64, 2000, Server 2008, Server 2008 x64, Server 2003, and Server
2003 x64.
❏
Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista
Home Basic Edition, Windows Vista Enterprise Edition and Windows Vista Business Edition.
❏
Windows Vista x64 refers to Windows Vista Ultimate x64 Edition, Windows Vista Home Premium x64 Edition,
Windows Vista Home Basic x64 Edition, Windows Vista Enterprise x64 Edition and Windows Vista Business x64
Edition.
❏
Windows XP refers to Windows XP Home Edition and Windows XP Professional.
❏
Windows XP x64 refers to Windows XP Professional x64 Edition.
❏
Windows 2000 refers to Windows 2000 Professional.
❏
Windows Server 2008 refers to Windows Server 2008 Standard Edition and Windows Server 2008 Enterprise Edition.
❏
Windows Server 2008 x64 refers to Windows Server 2008 x64 Standard Edition and Windows Server 2008 x64
Enterprise Edition.
❏
Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise Edition.
❏
Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64
Enterprise Edition.
Operating System Versions
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EPSON AcuLaser M8000 Series
User's Guide
Contents
Safety Instructions
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting up the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Earth leakage circuit protector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Finding the place for the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Handling the consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Laser safety labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Internal laser radiation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ozone safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Chapter 1 Getting to Know Your Printer
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rear view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Inside the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Consumable products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Where to Find Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Large paper input/output capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Sort function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Security printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 2 Printing Tasks
Loading Paper into Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Standard lower paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Contents
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EPSON AcuLaser M8000 Series
User's Guide
Optional paper cassette unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Notes on loading A4 size paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Selecting and Using Print Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Thick paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Custom paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Cancelling a Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
From the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
From the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Setting the Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Automatic setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Advanced setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Customizing print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Toner Save mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting the Advanced Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Duplex printing (with the Duplex Unit). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Output settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Modifying the print layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Resizing printouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Printing watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Printing headers and footers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Printing with an overlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Printing with an overlay (with the storage). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Printing the copy-protected document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Printing Web Pages to Fit Your Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using the Reserve Job Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Sending the print job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Chapter 3 Using the Control Panel
Using the Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
When to make control panel settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
How to access the control panel menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
How to register menus as bookmarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
System Information Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Contents
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EPSON AcuLaser M8000 Series
User's Guide
Tray Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Emulation Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Reset Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Quick Print Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Confidential Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Clock Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Parallel Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
USB Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
AUX Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
PCL Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
PS3 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
ESCP2 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
FX Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
I239X Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Password Config Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Support Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Bookmark Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Status and Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Printing and Deleting Reserve Job Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Using the Quick Print Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Using the Confidential Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Printing a Configuration Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using the Cancel Job button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using the Reset menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Chapter 4 Installing Options
Optional Paper Cassette Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Handling precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Installing the optional paper cassette unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Removing the optional paper cassette unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Installing the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Removing the Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
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Installing the Stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Removing the Stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Installing a memory module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Removing a memory module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Installing an interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Removing an interface card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
CompactFlash Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Installing a CompactFlash memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Removing a CompactFlash memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Chapter 5 Replacing Consumable Products
Precautions During Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Replacement Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Chapter 6 Cleaning and Transporting the Printer
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Cleaning the pickup roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
For long distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
For short distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Chapter 7 Troubleshooting
Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Precautions for clearing jammed paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Paper Jam A (Cover A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Paper Jam B A (Cover B or A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Paper Jam MP A (MP tray or Cover A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A, Paper Jam C4 A (All paper cassettes and
Cover A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Paper Jam DM (Duplex Unit’s cover). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Paper Jam STK (Stacker). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Printing a Configuration Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Operational Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
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The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
The printer does not print (Ready light off). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
The Ready light is on but nothing prints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
The optional product is not available. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
The remaining service life of the consumables is not updated (Windows only). . . . . . . . . . . . . . . 186
Cannot install software or drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Cannot access the shared printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
The font cannot be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Printout is garbled. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
The printout position is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Graphics do not print correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
The background is dark or dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Print quality or tone is uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Half-tone images print unevenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Toner smudges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Areas are missing in the printed image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Completely blank pages are output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
The printed image is light or faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
The non-printed side of the page is dirty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Print quality decreased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Memory Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Insufficient memory for current task. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Insufficient memory to print all copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Paper Handling Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Paper cannot be output to the Stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Problems Using Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
The message Invalid AUX I/F Card appears on the LCD panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Paper does not feed from the optional paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Feed jam when using the optional paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
An installed option cannot be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Correcting USB Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
USB connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Windows operating system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Printer software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Status and Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
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Printing in the PostScript 3 Mode Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
The printer does not print correctly in the PostScript mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
The printer does not print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
The printer or its driver does not appear in utilities in the printer configuration (Macintosh only)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
The font on the printout is different from that on the screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
The printer fonts cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
The printer does not print normally via the USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
The printer does not print normally via the network interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
An undefined error occurs (Macintosh only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Printing in the PCL6/5 Mode Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
The printer does not print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
The printer does not print correctly in the PCL mode (only for Epson PCL6 printer driver). . . 202
The printer does not start manual duplex printing (only for Epson PCL6 printer driver). . . . . . 202
The font on the printout is different from that on the screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
The edges of texts and/or images are not smooth (only for Epson PCL6 printer driver). . . . . . . 203
Cannot print from Citrix Presentation Server 4.5 (only for Epson PCL6 printer driver). . . . . . . 203
Chapter 8 About the Printer Software for Windows
Using the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Accessing the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Printing a configuration status sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Making Extended Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Making Optional Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Displaying consumable information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Ordering Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Using EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Installing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Replacement Parts Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Job Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Order Online. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Uninstalling the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
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Chapter 9 About the PostScript Printer Driver
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Printer hardware requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Computer system requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Using the PostScript Printer Driver with Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Installing the PostScript printer driver for the parallel interface. . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Installing the PostScript printer driver for the USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Installing the PostScript printer driver for the network interface. . . . . . . . . . . . . . . . . . . . . . . . . . 220
Accessing the PostScript printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Using AppleTalk under Windows 2000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Using the PostScript Printer Driver with Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Installing the PostScript printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Selecting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Accessing the PostScript printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Chapter 10 About the PCL Printer Driver
About the PCL Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Hardware requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
System requirements (only for Epson PCL6 printer driver). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Using the PCL6 Printer Driver (Only for Epson PCL6 Printer Driver). . . . . . . . . . . . . . . . . . . . . . . . . . 227
Installing the PCL6 printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Accessing the PCL6 printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Appendix A Technical Specifications
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Standard and approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Parallel Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
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USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Optional paper cassette unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Memory modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
CompactFlash memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
A4 Stacker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Imaging Cartridge/Return Imaging Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Appendix B Where To Get Help
Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Before Contacting Epson. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Help for Users in Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Help for Users in Australia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Help for Users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Help for Users in Thailand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Help for Users in Vietnam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Help for Users in Indonesia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Help for Users in Hong Kong. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Help for Users in Malaysia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Help for Users in India. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Help for Users in the Philippines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Index
Contents
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User's Guide
Safety Instructions
Warnings, Cautions, and Notes
w
Warnings
must be followed carefully to avoid bodily injury.
c
Cautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your printer.
Important Safety Instructions
Setting up the printer
❏ Because the printer weighs approximately 25 kg (55 lb) with consumable products installed, one
person should not lift or carry it. Two people should carry the printer, lifting it by the correct
positions as shown below.
❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
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❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord
that comes with this product. Use of the another cord may result in fire or electric shock. This
product’s power cord is for use with this product only. Use with other equipment may result in
fire or electric shock.
❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are
fuses in the plug, make sure you replace them with fuses of the correct size and rating.
❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.
❏ Avoid using an electrical outlet that is controlled by wall switches or automatic timers. Accidental
disruption of power can erase valuable information in your computer’s and printer’s memory.
❏ Make sure that there is no dust on the socket.
❏ Be sure to insert the plug completely into the electrical outlet.
❏ Do not handle the plug with wet hands.
❏ Unplug this printer from the wall outlet and refer servicing to a qualified service representative
under the following conditions:
A.
When the power cord or plug is damaged or frayed.
B.
If liquid has been spilled into it.
C.
If it has been exposed to rain or water.
D.
If it does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered by the operating instructions since improper adjustment of
other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
E.
If it has been dropped or the cabinet has been damaged.
F.
If it exhibits a distinct change in performance, indicating a need for service.
❏ Avoid sharing outlets with other appliances.
❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that regularly switch on and off.
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❏ Connect your printer to an electrical outlet that meets the power requirements of this printer.
Your printer’s power requirements are indicated on a label attached to the printer. If you are not
sure of the power supply specifications in your area, contact your local power company or consult
your dealer.
❏ If you use an extension cord, make sure that the total of the ampere ratings on the products
plugged into the extension cord does not exceed the extension cord ampere rating.
❏ When connecting this product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a
connector in the wrong orientation may damage both devices connected by the cable.
❏ When you use optional paper cassette units, be sure to install the stabilizers, which come with
the optional paper cassette unit, to the bottom. See “Installing the optional paper cassette unit”
on page 108 for instructions on how to install the stabilizers.
Earth leakage circuit protector
The printer has an earth leakage circuit protector on its back. If any earth leakage occurs on the
printer, the protector breaks the electric circuit automatically to avoid fire or any other accidents.
Be sure to ground the printer so that the protector can operate properly.
Periodically (once a month) check if the protector operates properly by following the instructions
below.
1. Turn off the printer.
Note:
Leave the power cord connected to the electrical outlet.
2. Press the test button. If the circuit breaker switch turns to OFF, the protector operates correctly.
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3. Turn the circuit breaker switch back to ON.
a. circuit breaker switch
b. test button
If you notice anything unusual, contact your local Epson dealer or representative.
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Finding the place for the printer
When relocating the printer, always choose a location that has adequate space for easy operation and
maintenance. Use the following illustration as a guide for the amount of space required around the
printer to ensure smooth operation.
a
e
b
c
d
a. 35 cm
b. 30 cm
c. 10 cm
d. 76 cm
e. 20 cm
To install and use any of the following options, you will need the indicated amount of additional
space.
The 500-Sheet Universal Paper Cassette Unit adds 9.3 cm to the bottom of the printer.
The A4 Stacker adds 13.2 cm to the top of the printer.
The Duplex Unit adds 8.9 cm to the back of the printer.
In addition to space considerations, always heed the following precautions when finding a place to
locate the printer:
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❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord.
❏ Do not put your printer where the cord will be stepped on.
❏ Do not use printer in a damp environment.
❏ Avoid locations that are subject to direct sunlight, excessive heat, moisture, oil vapor, or dust.
❏ Do not place the printer on an unstable surface.
❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not
block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a
built-in installation unless proper ventilation is provided.
❏ Keep the entire computer and printer system away from potential sources of interference, such
as loudspeakers or the base units of cordless telephones.
❏ Leave adequate room around the printer to allow for sufficient ventilation.
Using the printer
❏ Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the
surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very
hot. If you must touch one of these areas, wait 40 minutes to allow the heat to subside before
doing so.
* CAUTION HIGH TEMPERATURE
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❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause
injury.
❏ Never push objects of any kind through cabinet slots as they may touch dangerous voltage points
or short out parts that could result in a risk of fire or electric shock.
❏ Do not sit or lean on the printer. Do not put heavy objects on the printer.
❏ Do not use any kind of combustible gases in or around the printer.
❏ Never force the printer’s components into place. Although the printer is designed to be sturdy,
rough handling can damage it.
❏ Do not leave jammed paper inside the printer. This can cause the printer to overheat.
❏ Never spill liquid of any kind on the printer.
❏ Adjust only those controls that are covered by the operating instructions. Improper adjustment
of other controls may result in damage and may require repair by a qualified service
representative.
❏ Do not turn off the printer:
-After turning on the printer, wait until Ready appears on the LCD panel.
-While the Ready light is flashing.
-While the Data light is on or flashing.
-While printing.
❏ The printer has an earth leakage circuit protector on its back. Be sure to ground the printer.
❏ Avoid touching the components inside the printer unless instructed to do so in this guide.
❏ Follow all warnings and instructions marked on the printer.
❏ Except as specifically explained in the printer’s documentation, do not attempt to service this
product yourself.
❏ Periodically disconnect the plug from the electrical outlet and clean the blades.
❏ Do not disconnect the plug while the printer is on.
❏ If the printer will not be used for a long time, disconnect the plug from the electrical outlet.
❏ Unplug this printer from the wall outlet before cleaning.
❏ Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.
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Handling the consumables
❏ Do not burn used consumables because they might explode and injure someone. Dispose of them
according to local regulations.
❏ Be sure to keep consumable components out of the reach of children.
❏ When handling an imaging cartridge, always place it on a clean, smooth surface.
❏ Do not attempt to modify an imaging cartridge or take it apart.
❏ Do not touch the toner. Always keep toner away from your eyes. If toner gets on your skin or
clothes, wash it off with soap and water immediately.
❏ If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or explosion if they come into contact with a spark, do
not use a vacuum cleaner.
❏ Wait at least one hour before using an imaging cartridge after moving it from a cool to a warm
environment to prevent damage from condensation.
❏ To get the best print quality, do not store the imaging cartridge in an area subject to direct sunlight,
dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid
changes in temperature or humidity.
❏ When removing the imaging cartridge, do not expose it to sunlight at all and avoid exposing it
to room light for more than five minutes. The imaging cartridge contains a light-sensitive drum.
Exposure to light can damage the drum, causing dark or light areas to appear on the printed page
and reducing the service life of the drum. If you need to keep the imaging cartridge out of the
printer for long periods, cover it with an opaque cloth.
❏ Be careful not to scratch the surface of the drum. When you remove the imaging cartridge from
the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from
your skin can permanently damage its surface and affect print quality.
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Safety Information
Laser safety labels
w
Warning:
The performance of procedures and adjustments other than those specified in the printer’s
documentation may result in hazardous radiation exposure. Your printer is a Class 1 laser
product as defined in the IEC60825 specifications. The label shown is attached to the back of the
printer in countries where required.
Internal laser radiation
There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head
unit. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not
be opened under any circumstances. An additional laser warning label is affixed to the inside of the
printer.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced
only when the printer is printing.
Ozone exposure limit
The Epson laser printer generates less than 3 mg/h of continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the following conditions:
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❏ Use of multiple laser printers in a confined area
❏ Operation in conditions of extremely low humidity
❏ Poor room ventilation
❏ Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat generated are:
❏ Not blown directly into the user’s face
❏ Vented directly out of the building whenever possible
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Chapter 1
Getting to Know Your Printer
Printer Parts
Front view
a. face-down tray
b. top cover
c. control panel
d. right side cover
e. paper indicator
f. standard lower paper cassette
g. power switch
h. paper support
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Rear view
a. cover B lever
b. cover B
c. upper option cover
d. AC inlet
e. circuit breaker switch
f. lower option cover
g. parallel interface connector
h. USB interface connector
i. Type-B interface card slot cover
j. Ethernet interface connector
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Inside the printer
a. imaging cartridge
b. cover A
c. MP tray
d. tray paper size switch
Control panel
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a.
LCD panel
Displays printer status messages and control panel menu settings.
b.
Cancel Job button
Press once to cancel the current print job. Press and hold for more
than two seconds to delete all jobs from the printer memory.
c.
Data light (Green)
On when print data is stored in the print buffer (the section of printer
memory reserved for receiving data) but not yet printed.
Flashes when the printer is processing data.
Off when no data remains in the print buffer.
d.
Ready light (Green)
On when the printer is ready, indicating that the printer is ready to
receive and print data.
Off when the printer is not ready.
e.
Start/Stop button
When the printer is printing, pressing this button stops the
printing.
When the error light is flashing, pressing this button clears the error
and switches the printer to ready status.
f.
Error light (Orange)
On or flashes when an error has occurred.
g.
h.
i.
j.
k.
Right button
Down button
Left button
OK button
Up button
Use these buttons to access the control panel menus, where you can
make printer settings and check the status of consumable products.
For instructions on how to use these buttons, see “Using the Control
Panel Menus” on page 64.
Options and Consumable Products
Options
You can add to your printer’s capabilities by installing any of the following options.
❏ 500-Sheet Universal Paper Cassette Unit (C12C802542)
This unit increases paper feeding capacity up to 500 sheets of paper. You can install up to three
units.
❏ Duplex Unit (C12C802552)
This unit allows for automatic printing on both sides of paper.
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❏ A4 Stacker (C12C802562)
This unit increases paper output capacity to a maximum of 500 sheets of paper.
❏ CompactFlash Memory
This option enables you to store overlay forms, use Reserve Job function, and improve the collate
printing environment. By using the Reserve Job function, you can store print jobs in the printer’s
CompactFlash memory and print them later directly from the printer’s control panel. By using
the collate printing function, you can print larger and more complex print jobs.
❏ Memory Module
This option expands the printer’s memory by allowing you to print complex and
graphics-intensive documents. The printer’s RAM can be increased up to 576 MB by using a
standard 64 MB RAM DIMM and two optional 256 MB RAM DIMMs.
Note:
Make sure that the DIMM you purchase is compatible with Epson products. For details, contact
the store where you purchased this printer or an Epson qualified service representative.
Consumable products
The life of the following consumable products is monitored by the printer. The printer lets you know
when replacements are needed.
Product name
Product code
Imaging Cartridge
1188
Return Imaging Cartridge
1189
Note:
Return imaging cartridges are not sold in some areas. Contact your local Epson dealer/representative
about the availability of the Return imaging cartridge scheme.
Where to Find Information
Setup Guide
Provides you with information on assembling the printer and installing the printer software.
User’s Guide (this manual)
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Provides you with detailed information on the printer’s functions, optional products, maintenance,
troubleshooting, and technical specifications.
Network Guide
Provides network administrators with information on both the printer driver and network settings.
Font Guide
Provides you with information on fonts used on the printer. You need to copy this guide, or you can
open it directly from following directory on the software CD-ROM.
For Windows: /COMMON/MANUAL/ENG/FNTG
For Macintosh: MANUAL:ENG:FNTG
Online Help for printer software
Click Help for detailed information and instructions on the printer software that controls your
printer. Online help is automatically installed when you install the printer software.
Printer Features
Large paper input/output capacity
Paper input capacity can be increased from 650 sheets (MP tray: 150 sheets and standard lower paper
cassette: 500 sheets) up to 2150 sheets by adding three 500-Sheet Universal Paper Cassette Units. You
can also increase paper output capacity by installing an A4 Stacker. This printer can print at high
speeds (maximum of 44 ppm.)
Sort function
The printer allows you to collate documents by alternating A4 size paper vertically and horizontally.
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Security printing
This printer enables you to print with security function. For example, you can store print jobs on the
memory and print them later directly from the printer’s control panel. You can also print a document
as a copy-protected document. The printer can encrypt print data using the SSL (Secure Sockets
Layer) protocol to protect confidential information on the network.
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Chapter 2
Printing Tasks
Loading Paper into Your Printer
This section describes how to load paper. If you use special media such as transparencies or envelopes,
see also “Selecting and Using Print Media” on page 39. For specifications or details about the paper
types and sizes, see “Paper” on page 229.
c
Caution:
Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.
MP tray
The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper, such
as labels, envelopes, thick paper, and transparencies.
Note:
To load envelopes, see “Envelopes” on page 40.
1. Open the MP tray.
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2. Slide the paper guides to accommodate the paper you are loading.
Note:
When the loading paper size is bigger than B4, open the extension tray on the MP tray to
accommodate the paper.
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3. Load a stack of the desired paper with the printable surface facing up. Then slide the paper guides
to get a snug fit.
Note:
Make sure that you do not load paper beyond the limit mark.
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4. Turn the tray paper size switch to match the size of the loaded paper.
Note:
❏ After loading paper, set the MP Type setting on the control panel to match the type of paper
loaded. For details, see “Tray Menu” on page 69.
❏ If the tray paper size switch is set to , set the MP Tray Size setting on the control panel to
match the size of the loaded paper. For details, see “Tray Menu” on page 69.
Standard lower paper cassette
This cassette gives you a second paper source in addition to the MP tray.
1. Pull out the paper cassette.
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2. Remove the tray cover.
3. Pinch the knobs and slide the paper guides to accommodate the paper you are loading.
Note:
When loading paper that is A3, B4, A4 portrait, or larger, extend the paper cassette. If you do not
need to extend the paper cassette, go to step 8.
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4. Slide the unlock levers outward.
5. Pull out the paper tray to extend the paper cassette and align the arrow marks according to the
paper size.
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6. Slide the unlock levers back to their lock positions.
7. Pinch the knobs and slide the paper guide to accommodate the paper you are loading.
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8. Load a stack of the desired paper on the center of the paper cassette with the printable surface
facing up.
Note:
Make sure that you do not load paper beyond the limit mark.
9. Insert the paper size label into the front of the paper cassette.
10. Replace the tray cover.
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11. Reinsert the paper cassette into the printer.
Note:
After loading paper, set the Cassette1 Size/Cassette1 Type settings to match the loaded
paper size and paper type on the control panel. For details, see “Tray Menu” on page 69.
Optional paper cassette unit
The paper sizes and types supported by the optional 500-Sheet Universal Paper Cassette Unit are the
same as the standard lower paper cassette.
The paper-loading procedure is also the same as that for the standard lower paper cassette. For
detailed information, see “Standard lower paper cassette” on page 33.
Notes on loading A4 size paper
You can load A4 size paper both in portrait and landscape orientation in the printer.
Set the printer as follows when you load A4 size paper.
Paper source
Orientation of paper in
paper source
MP tray
Portrait
Landscape
Tray paper size switch
Control panel
Tray Menu - MP Tray Size
A4 Portrait
A4
Unnecessary
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Paper source
Orientation of paper in
paper source
Tray paper size switch
Control panel
Tray Menu - MP Tray Size
Lower cassette
Portrait
Unnecessary
Unnecessary
Landscape
Unnecessary
Unnecessary
Selecting and Using Print Media
You can use special media, such as labels, envelopes, thick paper, and transparencies.
When loading special media, you should make paper settings. You can also make these settings on the
Tray Menu in the control panel. See “Tray Menu” on page 69.
Note:
Since the quality of any particular brand or type of media may be changed by the manufacturer at any
time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock
before purchasing large quantities or printing large jobs.
Labels
Available labels:
❏ Labels designed for laser printers or plain-paper copiers
❏ Labels that completely cover the backing sheet, with no gaps between the individual labels
Available paper source:
❏ MP tray
Printer driver settings:
Paper Size:
A4, LT
Paper Source:
MP Tray
Paper Type:
Labels
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Note:
❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels might
be wrinkled. Make a trial print run before you print on a lot of labels.
❏ Duplex printing is not available for labels.
❏ Press a sheet of paper on top of each sheet of labels. If the paper sticks, do not use those labels in
your printer.
Envelopes
Available envelopes:
❏ Envelopes that have no glue or no tape
c
Caution:
Do not use window envelopes. The plastic on most window envelopes will melt.
Available paper source:
❏ MP tray
a. C5, IB5
b. Mon, C10, DL, C6
Printer driver settings:
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Paper Size:
Mon, C10, DL, C5, C6, IB5
Paper Source:
MP Tray
User's Guide
Note:
❏ Depending on the quality of envelopes, the printing environment, or the printing procedure,
envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes.
❏ Duplex printing is not available for envelopes.
❏ When printing on envelopes, open cover B, and then push up the form feed pressure change levers
at both sides of the fuser unit until they are in the vertical position. It may reduce the wrinkles in
the envelopes. When using paper other than envelopes, be sure to push the lever back down.
w
Warning:
Unless specifically instructed in this guide, be careful not to touch the fuser, which is marked
CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use,
the fuser and the surrounding areas may be very hot. If you must touch one of these areas,
wait 40 minutes to allow the heat to subside before doing so.
Thick paper
Available paper source:
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❏ MP tray
Printer driver settings:
Paper Size:
A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4
Paper Source:
MP Tray
Paper Type:
Thick (for 91 to 157 g/m2 paper), Extra Thick (for 158 to 216 g/m2 paper)
Note:
Duplex printing is not available for extra thick paper.
Transparencies
Available paper source:
❏ MP tray
Printer driver settings:
Paper Size:
A4
Paper Source:
MP Tray
Paper Type:
Transparency
Note:
Duplex printing is not available for transparencies.
Custom paper size
Available paper size:
❏ 75 × 98.4 mm to 297 × 508 mm
Available paper source:
❏ MP tray
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Printer driver settings:
Paper Size:
User Defined Size
Paper Source:
MP Tray
Paper Type:
Normal, Transparency, Labels, Thick, Extra Thick
Note:
❏ Depending on the quality of the non-standard size paper, the printing environment, or the printing
procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard
size paper.
❏ For Windows, access the printer driver, then select User Defined Size from the Paper Size list on
the Basic Settings tab. In the User Defined Paper Size dialog box, adjust the Paper Width, Paper
Length, and Unit settings to match your custom paper. Then click OK and your custom paper size
will be saved.
❏ The saved paper sizes can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in
which you saved the settings.
❏ When sharing the printer on a network, you cannot create User defined size at the client.
❏ If you cannot use the printer driver as explained above, make this setting at the printer by accessing
the control panel’s Printing Menu and selecting CTM (custom) as the Page Size setting.
Cancelling a Print Job
From the printer
Press the + Cancel Job button on the printer’s control panel.
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From the computer
For Windows users
Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the
Document menu.
Setting the Print Quality
You can change the print quality of printouts through settings in the printer driver.
In the Automatic setting, you can select a print mode according to your printing purpose. The printer
driver makes optimal settings depending on the print mode you have selected. In the Advanced
setting, you have more setting options.
Note:
The printer driver’s online help provides details on printer driver settings.
Using the Automatic setting
For Windows users
1. Click the Basic Settings tab.
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2. Click Automatic, then choose desired printing quality.
3. Click OK.
Using the Advanced setting
For Windows users
1. Click the Basic Settings tab.
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2. Select Advanced. Then select the most appropriate setting from the list according to the type of
document or image you want to print.
When you choose a predefined setting, other settings such as Print Quality and Screen are set
automatically. Changes are shown in the current settings list on the Setting Information dialog box
that appears by pressing the Setting Info. button on the Optional Settings tab.
Customizing print settings
If you need to change detailed settings, make the settings manually.
For Windows users
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings.
3. Make appropriate settings. For details about each setting, see online help.
4. Click OK.
Saving your settings
You can save your custom settings.
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Note:
❏ You cannot use a predefined setting name for your custom settings.
❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in
which you saved the settings.
❏ You cannot delete predefined settings.
For Windows users
Note:
When sharing the printer on a network, Save Settings is grayed out and you cannot create a custom
setting at the client.
1. Click the Basic Settings tab.
2. Select Advanced, then click Save Settings to open the Custom Settings dialog box.
3. Type a name for your custom settings in the Name box, then click Save.
Your settings will appear in the list on the Basic Settings tab.
Note:
To delete a custom setting, follow the step 1 and 2, select the setting in the Custom Settings dialog box,
then click Delete.
You can create new settings in the More Settings dialog box. When you create new settings, Custom
Settings is displayed in the list on the Basic Settings tab. In this case, the original setting is not
overwritten. To save the new settings, save them under a new name.
Toner Save mode
To reduce the amount of toner used in printing documents, you can print rough drafts using the
Toner Save mode.
For Windows users
1. Click the Basic Settings tab.
2. Select Advanced, then click More Settings to open the More Settings dialog box.
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3. Select the Toner Save check box, then click OK.
Setting the Advanced Layout
Duplex printing (with the Duplex Unit)
This function allows you to print on both sides of the paper automatically by installing the optional
Duplex Unit.
For Windows users
1. Click the Basic Settings tab.
2. Select the Duplex check box, then select Left, Top, or Right as the binding position.
Note:
The Duplex check box appears only when the Duplex Unit is recognized by the printer driver. If it
is not recognized, confirm that the option is set to Installed on the Optional Settings tab. If necessary,
update the installed option information manually. For details, see “Making Optional Settings” on
page 205.
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3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialog
box.
4. Make appropriate settings. For details about each setting, see online help.
5. Click OK.
Output settings
This function allows you to output A4 size paper horizontally, vertically, or alternately in case of
collate printing.
For Windows users
1. Click the Basic Settings tab.
2. Select an output tray from the Output Tray drop-down list. If you want to make detailed settings,
click Output Settings to open the Output Settings dialog box.
Note:
Even if you select Stacker from the Output Tray drop-down list, the setting may be automatically
changed to Face-down tray during printing when the paper size specified in the document is not
supported by the stacker.
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3. Select Eject Horizontally, Eject Vertically, or Eject Alternately for the output direction. If you
select Eject Horizontally, all A4 size pages are output horizontally. If you select Eject
Vertically, all A4 size pages are output vertically. If you select Eject Alternately, each copy can
be output in alternate directions for collating documents.
Note:
❏ To choose Eject Vertically, paper must be pre-loaded in the vertical direction.
❏ To choose Eject Alternately, paper must be pre-loaded into at least two tray or cassettes in
different orientations (portrait and landscape).
❏ To choose Eject Alternately, some settings or functions (such as Manual Feed, Reserve Job,
Barcode mode, and Storage Form Overlay) are not available.
4. Click OK.
Modifying the print layout
This function allows you to print multiple pages on single sheets of paper.
For Windows users
1. Click the Advanced Layout tab.
2. Select the Print Layout check box and the number of pages you want to print on one sheet of
paper.
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3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box
appears.
4. Make appropriate settings. For details about each setting, see online help.
5. Click OK.
Resizing printouts
This function allows you to enlarge or reduce your document.
For Windows users
1. Click the Advanced Layout tab.
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2. Select the Zoom Options check box.
3. If you want to resize pages automatically to fit the output paper, select the desired paper size from
the Output Paper drop-down list.
If you want to resize pages by a specified magnification, select the Zoom To check box, then
specify the percentage. You can also select the output paper size.
4. Select Upper Left (to print reduced page image at upper left corner of the paper) or Center (to
print reduced page image with centering) for Location setting.
Note:
This setting is not available when you select Zoom To check box.
5. Click OK.
Printing watermarks
This function allows you to print a text-based or image-based watermark on your document.
For Windows users
1. Click the Advanced Layout tab.
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2. Select a watermark that you want to use from the Watermark drop-down list.
3. If you want to make detailed settings, click Watermark Settings, and make appropriate settings.
For details about each setting, see online help.
4. Click OK.
Making a new watermark
For Windows users
1. Click the Advanced Layout tab.
2. Click New/Delete.
3. Select Text or BMP and type a name for the new watermark in the Name box.
4. If you select Text, type the watermark text in the Text box. If you select BMP, click Browse, select
the BMP file you want to use, then click Open.
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5. Click Save. Your watermark will appear in the List box.
Note:
❏ To edit the saved text watermark, select it from the List box, then follow the steps 4 and 5.
❏ To remove the saved watermark, select it from the List box, then click Delete. After removing
it, be sure to click OK to close the dialog box.
6. Click OK.
Note:
❏ You can register up to 10 original watermarks.
❏ The saved watermarks can only be used with the printer driver you saved them to. Even if multiple
printer names are set for a printer driver, the settings can be available only for the printer name in
which you saved the settings.
❏ When sharing the printer on a network, you cannot create a user defined watermark at the client.
Printing headers and footers
This function allows you to print user name, computer name, date, time, or collate number, at the
top or bottom of each page in a document.
For Windows users
1. Click the Advanced Layout tab.
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2. Select the Header/Footer check box, then click Header/Footer Settings.
3. Select the items from the drop-down list.
Note:
❏ If you select Collate Number, the number of copies is printed.
❏ When using the Reserve Job function, you cannot select Collate Number.
4. Click OK.
Printing with an overlay
This function allows you to print a standard form or letterhead onto the original document.
Note:
❏ This function is for Windows only.
❏ The overlay function is available only when High Quality (Printer) is selected for the Printing Mode
in the Extended Settings dialog box from the Optional Settings tab.
Creating an overlay
1. Click the Advanced Layout tab.
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2. Select the Form Overlay check box.
3. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears.
4. Type the form name in the Form Name box and its description in the Description box.
5. Select Foreground Document or Background Document to specify whether the overlay will
be printed as foreground or background of the document.
6. Select the Assign to Paper Source check box to display the form name in the Paper Source
drop-down list on the Basic Settings tab.
7. Click OK.
Note:
❏ To change the settings of the overlay form data you created, access the printer driver and repeat all
the steps above. Note that on the step 3, select Overlay Print, then click Edit Form.
❏ The following 9 characters cannot be used for form names: \ / : * ? " < > |.
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Printing an overlaid document
You can select the registered form data from the Paper Source drop-down list on the Basic Settings
tab. For registering form data in the Paper Source, see step 6 in “Creating an overlay” on page 55.
If overlay form data is not registered in the Paper Source or if you want to make detailed settings,
follow the steps below.
1. Click the Advanced Layout tab.
2. Select the Form Overlay check box.
3. Select the Overlay Print check box, then click More Settings. The Form Selection dialog box
appears.
4. Make appropriate settings. For details about each setting, see online help.
Note:
If you cannot select the form from the application, access the printer driver from the operating
system. For details, see “Accessing the printer driver” on page 204.
5. Click OK.
Saving an overlaid form pre-settings
This function allows you to save the settings you made from “Creating an overlay” on page 55.
1. From the Form Selection dialog box, click Save/Delete. To open the dialog box, see “Printing
an overlaid document” on page 57.
2. Type the pre-settings name in the Form Pre-Settings Name box, then click Save. Your
pre-settings name will appear in the Form Pre-Settings drop-down list in the Form Selection
dialog box.
3. Click OK. Your pre-settings name will appear in the Pre-Settings drop-down list in the Advanced
Layout dialog box.
Note:
❏ To delete an overlaid form pre-setting, follow the step 1, select the pre-settings name you want
to delete from Form Pre-Settings drop-down list, click Delete, and then click OK.
❏ You can save up to 20 pre-settings.
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Printing with an overlay (with the storage)
This function allows you to register the overlay form data on the storage. The optional CompactFlash
memory installed on the printer is used as the storage for this product.
This function is available only when the following conditions are satisfied.
❏ The optional CompactFlash memory is installed on the printer.
❏ Update the Printer Option Info Automatically is selected under the Optional Settings tab on
the printer driver.
❏ High Quality (Printer) mode is set.
❏ The printer is connected via a network.
❏ You are using Windows.
❏ EPSON Status Monitor is installed on the computer.
❏ Internet Explorer is running on the computer.
Register the overlay form data on the storage
Note:
The form name must use only the characters shown below. A - Z, a - z, 0 - 9, and ! ’ ) ( - _ %
1. Create the overlay form data. For details, see “Creating an overlay” on page 55.
2. Log in to Windows Vista, Vista x64, XP,"XP x64, 2000, Server 2008, Server 2008 x64, Server 2003,
or Server 2003 x64 as an administrator.
3. From your operating system, click Start and access Printers (for Windows Vista, 2000, or Server
2008) or Printers and Faxes (for Windows XP or Server 2003). Right-click your printer icon,
then click Properties.
4. Click the Optional Settings tab.
5. Click Register. The Authentication dialog box appears.
6. Enter the password, and then click OK.
The Register to Storage dialog box appears.
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7. Select the form name from the Form Names list, and then click Register.
Note:
❏ Only form names that can be registered appear on the Form Names list.
❏ Click Print List to print the form list registered in the printer.
8. Click Back to close the Register to Storage dialog box.
9. Click OK.
Printing a overlaid document
1. Click the Advanced Layout tab.
2. Select the Form Overlay check box.
3. Select the Overlay Print check box, then click More Settings. The Form Selection dialog box
appears.
4. Select CompactFlash in Printer in the Current Source drop-down list.
5. Make appropriate settings. For details about each setting, see online help.
6. Click OK in the Form Selection dialog box.
7. Click OK in the Advanced Layout tab.
Delete the overlay form data on the storage
1. Follow the step 2 to 4 of “Register the overlay form data on the storage” on page 58.
2. Click Delete. The Authentication dialog box appears.
3. Enter the password, and then click OK.
The Delete from Storage dialog box appears.
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4. If you delete all overlay form data, select All, then click Delete. If you want to delete some specific
data, select Selected, enter the form name in the Form Name edit box, then click Delete.
Note:
❏ If you need the list of the registered overlay form data, click Print List to print it and confirm
the form name. Also, if you need a sample print-out of the form data, enter the form name and
click the Print Sample button.
❏ You can use the Browse button if the printer is connected through a network. Form names
registered to the storage are displayed by clicking the Browse button.
5. Click Back.
6. Click OK.
Printing the copy-protected document
This function allows you to print a document as a copy-protected document. When you try to copy
a copy-protected document, “COPY” is printed several times on the document.
Note:
❏ Epson will not guarantee to secure from information leakage and any other damage by using this
function, nor hidden letters appear in all cases.
❏ Screen-tone may be too dark, hidden letters may not be printed on the entire print, or hidden letters
may not appear when photocopied depends on the models, settings, and combinations of
photocopiers, fax machine, input device such as digital cameras and scanners, output device such
as printers; printer driver settings of this product; condition of consumables such as toner and output
paper type.
For Windows users
Note:
With this function, the Print Quality setting is changed to Fine, and the Density setting is changed to
3.
1. Click the Advanced Layout tab.
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2. Select Copy from the Anti-Copy Pattern drop-down list.
3. Select Front or Back to select if “COPY” is printed in front or back of the images in the document.
4. Click OK.
Printing Web Pages to Fit Your Paper Size
This function allows you to make Web pages fit to your paper size when printing. Install EPSON
Web-To-Page from the printer software CD-ROM.
Note:
This software is not available for Windows Vista, XP x64, Server 2008, and Server 2003.
After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet Explorer
Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer, and then
select EPSON Web-To-Page.
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Using the Reserve Job Function
This function allows you to store print jobs on the printer’s memory and to print them later directly
from the printer’s control panel. You can prevent the printed document from being looked at by
other people by applying a password to the print job.
This function uses the following types of printer memory.
Printer’s Storage
Description
CompactFlash
The optional CompactFlash memory must be installed on your printer in order to use
the Reserve Job function. Make sure that the CompactFlash memory is correctly
recognized by the printer driver before you start using the Reserve Job function.
RAM Disk
An additional memory must be installed on your printer in order to use the Reserve
Job function.
To enable the RAM disk, you have to set the RAM Disk setting on the control panel to
Normal or Maximum. For instructions about increasing your printer’s memory, see
“Installing a memory module” on page 132.
After the memory module is installed, you must update the option information. See
“Making Optional Settings” on page 205.
When both CompactFlash memory and a RAM disk are installed, CompactFlash
memory is given priority and makes the RAM disk unavailable.
The table below gives an overview of the Reserve Job options.
*
Reserve Job Option
Description
Re-Print Job
Lets you print the job now and store it on the printer’s memory. You can print the same
job several times.
Verify Job
Lets you print one copy now to verify the content. You can print multiple copies later.
Stored Job*
Lets you store the print job on the printer’s memory without printing it now.
Confidential Job
Lets you apply a password to the print job. You can print the job entering the password
on the printer’s control panel.
Not available when you use the RAM disk for the printer’s memory.
Sending the print job
For Windows users
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1. Click the Optional Settings tab, then click Reserve Jobs Settings. The Reserve Jobs Settings
dialog box appears.
2. Select the Reserve Job On check box, then select Re-Print Job, Verify Job, Stored Job, or
Confidential Job.
3. Enter a user name and job name in the corresponding text boxes. If you selected Confidential
Job, enter a four-digit number in the password text box to set the password.
Note:
If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check
box. Thumbnails can be accessed by entering http:// followed by the internal print server’s IP address
in a Web browser.
4. Click OK.
Note:
The OK button becomes available after both the user name and job name have been entered.
If you selected Re-print Job, the printer prints your document. If you selected Verify Job, the printer
prints one copy of your document.
To print or delete this data using the printer’s control panel, see “Printing and Deleting Reserve Job
Data” on page 104.
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Chapter 3
Using the Control Panel
Using the Control Panel Menus
When to make control panel settings
In general, printer driver settings override settings made using the control panel.
You should make the following settings by using the control panel because these settings cannot be
made in the printer driver.
❏ Settings to select emulation modes and IES (Intelligent Emulation Switching) mode
❏ Settings to specify a channel and configure the interface
❏ Settings to specify the size of the memory buffer used to receive data
How to access the control panel menus
1. Press the r Right button to access the control panel menus.
2. Use the u Up and d Down buttons to scroll through the menus.
3. Press the r Right button to view the items in a menu. Depending on the menu, the LCD panel
displays an item and the current setting separated ( YYYY=ZZZZ), or only an item ( YYYY).
4. Use the u Up and d Down buttons to scroll through the items, or press the l Left button to
return to the previous level.
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5. Press the r Right button to carry out the operation indicated by an item, such as printing a
configuration status sheet or resetting the printer, or to view the settings available for an item,
such as paper sizes or emulation modes.
Use the u Up and d Down buttons to scroll through available settings, then press the r Right
button to select a setting and return to the previous level. Press the l Left button to return to the
previous level without changing the setting.
Note:
❏ You need to turn the printer off and then on to activate some settings. For details, see “Control
Panel Menus” on page 66.
❏ The OK button can be used instead of the r Right button in step 3 or 5.
6. Press the Start/Stop button to exit the control panel menus.
How to register menus as bookmarks
By registering bookmarks for frequently used menus, you can display the registered menus by just
pressing the OK button while the LCD panel displays Ready or Sleep.
Note:
The maximum number of menus you can register as bookmarks is 3.
1. Display the menu to register. For details, see “How to access the control panel menus” on page
64.
2. Press the OK button for more than two seconds.
The Add Bookmark menu appears.
Note:
Some menus cannot be bookmarked. If you tried to register them, Bookmark Failed is displayed.
3. Press the u Up and d Down buttons to select the menu to delete, then press the r Right button.
Note:
To register a new menu, you have to delete one of the registered menus from the bookmark.
If Bookmark Registered is displayed, the menu is bookmarked successfully.
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User's Guide
Note:
To delete the bookmarked menus, select Reset All from the control panel’s Reset Menu.
Control Panel Menus
Note:
Some menus and items appear only when a corresponding optional device is installed or an appropriate
setting has been done.
Information Menu
Press the d Down or u Up button to select an item. Press the r Right button to print a sheet or font
sample.
Item
Values
Print Configuration Status Sheet
-
Print Supplies Status Sheet
-
Print Usage History Sheet
-
Reserve Job List*1
-
Form Overlay List*2
-
Network Status Sheet*3
-
AUX Status Sheet*4
-
USB Ext I/F Status Sht*5
-
PS3 Status Sheet
-
PS3 Font List
-
ROM A Information*6
-
PCL Font Sample
-
ESCP2 Font Sample
-
FX Font Sample
-
I239X Font Sample
-
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Item
Values
Toner
E******F to E
F
Fuser Unit Life
E******F to E
F
Total Pages
0 to 99999999
User's Guide
*1 Available only when the jobs are stored by using the Quick Print Job feature.
*2 This item appears only when Form Overlay data exists.
*3 Available only when the Network
I/F setting in Network Menu is set to On.
*4 Available only when an optional interface card is installed.
*5 Available only when the printer is connected to a USB device with D4 support and has been turned on when the USB
I/F
setting is set to On.
*6 Available only when a ROM module is installed.
Print Configuration Status Sheet
Prints a sheet showing the current printer settings and installed options. This sheet can be useful to
confirm whether option have been installed correctly.
Print Supplies Status Sheet
Prints a sheet showing information about consumables.
Print Usage History Sheet
Prints a sheet showing the history of the printer’s usage.
Reserve Job List
Prints a list of reserved print jobs stored on the printer’s memory.
Form Overlay List
Prints a list of the form overlays stored in the optional CompactFlash memory.
Network Status Sheet
Prints a sheet showing the working status of the network.
AUX Status Sheet
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Prints a sheet showing the working status of the optional interface.
USB Ext I/F Status Sht
Prints a sheet showing the working status of the USB interface.
PS3 Status Sheet
Prints a sheet showing information about the PS3 mode such as the PS3 version.
PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample
Prints a sample of the fonts available for your selected printer emulation.
ROM A Information
Prints a sheet showing information about the memory installed in the ROM A slot.
Toner, Fuser Unit Life
The number of asterisks (*) between “E” and “F” indicates the remaining service lives of consumables.
If a non-genuine consumable is used, “?” is displayed instead of the indicator.
Total Pages
Displays the total number of pages printed by the printer.
System Information Menu
The following information is displayed.
❏ Main Version
❏ MCU Version
❏ Serial No
❏ Memory
❏ MAC Address
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Tray Menu
*
Item
Settings (default in bold)
MP Tray Size
A4 Portrait, A4 Landscape, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4,
MON, C10, DL, C5, C6, IB5
Cassette1 Size/Cassette2 Size*/
Cassette3 Size*/ Cassette4 Size*
A4 Portrait, A4 Landscape, A3, A5, B4, B5, LT, LGL
MP Type
Plain, Preprinted, Letterhead, Recycled, Color, Transparency, Labels
Cassette1 Type/ Cassette2 Type*/
Cassette3 Type*/ Cassette4 Type*
Plain, Preprinted, Letterhead, Recycled, Color
Available only when the optional paper cassette unit is installed.
MP Tray Size
Select your paper size from this menu. The tray paper size switch setting is enabled if it is not set to
.
Cassette 1 Size/Cassette 2 Size/Cassette 3 Size/Cassette 4 Size
Displays the paper size loaded in the standard and optional paper cassettes.
MP Type
Lets you set the paper type loaded in the MP tray.
Cassette 1 Type/Cassette 2 Type/Cassette 3 Type/Cassette 4 Type
Lets you select the paper type loaded in the standard and optional paper cassettes.
Emulation Menu
Note:
You can specify different emulations for each interfaces.
Item
Settings (default in bold)
Parallel
Auto, ESCP2, FX, I239X, PS3, PCL
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*
Item
Settings (default in bold)
USB
Auto, ESCP2, FX, I239X, PS3, PCL
Network
Auto, ESCP2, FX, I239X, PS3, PCL
AUX*
Auto, ESCP2, FX, I239X, PS3, PCL
User's Guide
Available only when an optional Type-B interface card is installed.
Printing Menu
Note:
The settings are overridden by the settings made in the printer driver.
Item
Settings (default in bold)
Page Size
A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5, CTM*1
Wide A4
Off, On
Orientation
Port, Land
Resolution
300, 600, 1200
RITech*2
On, Off
Toner Save*2
Off, On
Density
1, 2, 3, 4, 5
Top Offset
-150.0 ... 0.0 ... 150.0 mm in 0.5 increments
LeftOffset
-150.0 ... 0.0 ... 150.0 mm in 0.5 increments
T Offset B*3
-150.0 ... 0.0 ... 150.0 mm in 0.5 increments
L Offset B*3
-150.0 ... 0.0 ... 150.0 mm in 0.5 increments
*1 Custom-size paper is 75.0 × 98.4 mm at the minimum and 297.0 × 508.0 mm at the maximum.
*2 If Resolution is set to 1200, these settings are invalid even if set to On.
*3 Available only when the optional Duplex Unit is installed.
Page Size
Specifies the paper size.
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Wide A4
Selecting On decreases the left and right margins from 4 mm to 3.4 mm.
Orientation
Specifies whether the page is printed in portrait or landscape orientation.
Resolution
Specifies the printing resolution.
RITech
Turning RITech on produces smoother and crisper lines, text, and graphics.
Toner Save
When this setting is selected, the printer saves toner by substituting a gray shade for the black inside
of characters. The characters are outlined in full black on the right and lower edges.
Density
Specifies the printing density.
Top Offset
Makes fine adjustments to the vertical printing position of the page.
c
Caution:
Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you
may damage the printer.
LeftOffset
Makes fine adjustments to the horizontal printing position of the page. This is useful for fine
adjustments.
c
Caution:
Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you
may damage the printer.
T Offset B
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Adjusts the vertical printing position on the back of the paper when printing on both sides. Use this
if the printout on the back is not where you expected.
L Offset B
Adjusts the horizontal printing position on the back of the paper when printing on both sides. Use
this if the printout on the back is not where you expected.
Setup Menu
Item
Settings (default in bold)
Language
English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk, Nederlands, SUOMI,
Português, Norsk,
,
,
,
,
Time to Sleep
5, 15, 30, 60, 120, 180, 240 Min
Time Out
0, 5 to 60 to 300 in increments of 1
Paper Source
Auto, MP, Cassette 1, Cassette 2*1, Cassette 3*1, Cassette 4*1
Out Bin*1
Face-down, Stacker
Stacker*1
+Face-down, No Face-down
MP Mode
Normal, Last
Manual Feed
Off, 1st Page, EachPage
Copies
1 to 999
Duplex*1*2
Off, On
Binding*1*2
Long Edge, Short Edge
Start Page*1*2
Front, Back
Paper Type
Normal, Thick, ExtraThk, Transparency
Skip Blank Page*3
Off, On
Auto Eject Page*4
Off, On
Size Ignore
Off, On
Auto Cont
Off, On
Page Protect*4*5
Auto, On
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Item
Settings (default in bold)
Toner Alert
Skip, Set
LCD Contrast
0 to 7 to 15
RAM Disk*6*7
Off, Normal, Maximum
User's Guide
*1 Available only when the corresponding option is installed.
*2 Available only when you use A4, A3, A5, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, or F4 size paper.
*3 Available only for ESC/Page, ESC/P2, FX, or I239X mode.
*4 Not available in PS3.
*5 Not available in PCL.
*6 After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again.
*7 Not available when a CompactFlash memory is installed.
Language
Specifies the language displayed on the LCD panel and that printed on the status sheet.
Time to Sleep
Specifies the length of time until the printer enters the sleep mode if there are no button operations
and no jobs to be printed.
Time Out
Specifies the length of the time, in seconds, before a time out when interfaces are being switched
automatically. The time before a time out occurs is the length of time from the point when no data
is being received from an interface until the point of switching the interface. If the printer has a print
job when switching the interface, the printer prints the print job.
Paper Source
Specifies whether paper feeds into the printer from the MP tray, the standard paper cassette, or the
optional paper cassette unit.
If you select Auto, paper feeds from the paper source containing paper that matches your Paper Size
setting.
Out Bin
Specifies the output tray when the optional Stacker is installed.
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Stacker
Specifies whether or not to output the paper to the face-down tray when the Stacker is full.
MP Mode
This setting determines whether the MP tray has the highest or lowest priority when Auto is selected
as the Paper Source setting in the printer driver. When Normal is selected as the MP Mode, the MP
tray has the highest priority as the paper source. If you select Last, the MP tray has the lowest priority.
Manual Feed
Allows you to select the manual feed mode for the MP tray.
Copies
Designates the number of copies to be printed, from 1 through 999.
Duplex
Turns duplex printing on or off. This allows you to print on both sides of a page.
Binding
Specifies the binding direction of the printout.
Start Page
Specifies whether duplex printing starts from the front or back of the page.
Paper Type
Specifies the type of paper to be used for printing. When Resolution is set to 600, the printer adjusts
the printing speed according to this setting. The printing speed is reduced when ExtraThk or
Transparency is selected.
Skip Blank Page
Enables you to skip blank pages when printing. This setting is available when you print in the ESC/
Page, ESCP2, FX, or I239X mode.
Auto Eject Page
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Specifies whether or not to eject paper when the limit specified in the Time Out setting is reached.
The default is Off, which means paper is not ejected when the time-out limit is reached.
Size Ignore
If you want to ignore a paper size error, select On. When you turn this item on, the printer keeps
printing even if the image size exceeds the printable area for the specified paper size. This may cause
smudges because of the toner that is not transferred onto the paper properly. When this item is turned
off, the printer stops printing if a paper size error occurs.
Auto Cont
When you turn this setting on, the printer automatically continues printing after a certain period of
time when one of the following errors occurs: Paper Set, Print Overrun, Memory Overflow, Duplex
Memory Overflow, or Invalid Data. When this option is off, you must press the Start/Stop button
to resume printing.
Page Protect
Allocates additional printer memory for printing data, as opposed to receiving it. You may need to
turn this setting on if you are printing a very complex page. If a Print Overrun error message
appears on the LCD panel during printing, turn this setting on and reprint your data. This reduces
the amount of memory reserved for processing data so your computer may take longer to send the
print job, but it will allow you to print complex jobs. Page Protect usually works best when Auto is
selected. You will need to increase your printer’s memory if memory errors continue to occur.
Note:
Changing the Page Protect setting reconfigures the printer’s memory, which causes any downloaded
fonts to be deleted.
Toner Alert
Specifies whether or not to stop printing temporarily when the imaging cartridge is near the end of
its service life.
LCD Contrast
Adjusts the contrast of the LCD panel. Use the u Up and d Down buttons to set the contrast between
0 (lowest contrast) and 15 (highest contrast.)
RAM Disk
Specifies the RAM disk size available for the Reserve Job function. See the table below for details.
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Optional RAM capacity
(Total RAM capacity)
RAM Disk setting
Off
Normal
Maximum
Disabled
16 MB
16 MB
64 MB (Total 192 MB)
32 MB
64 MB
128 MB (Total 256 MB)
64 MB
128 MB
192 MB (Total 320 MB)
96 MB
144 MB
256 MB (Total 384 MB)
128 MB
144 MB
320 MB (Total 448 MB)
160 MB
192 MB
448 MB (Total 576 MB)
224 MB
320 MB
0 MB (Total 128 MB)
User's Guide
Reset Menu
Clear Warning
Clears warning messages that show errors except for these that occur from consumable products or
mandatory-replacement parts.
Clear All Warnings
Clears all warning messages that appear on the LCD panel.
Reset
Stops printing and clears the current job received from the active interface. You may want to reset
the printer when there is a problem with the print job itself and the printer cannot print successfully.
Reset All
Stops printing, clears the printer memory, and reboots automatically. The print jobs received from
all interfaces are erased.
Note:
Performing Reset All clears print jobs received from all interfaces. Be careful not to interrupt someone
else’s job.
SelecType Init
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Restores the control panel menu settings to their default values.
Reset Transfer Counter
Reset the transfer life counter when you replace the transfer.
Reset Fuser Counter
Reset the fuser unit life counter when you replace the fuser unit.
Reset Feed Roller C2/C3/C4 Counter
Reset the feed roller C2/C3/C4 life counter when you replace the feed roller C2/C3/C4.
Quick Print Job Menu
This menu allows you to print or delete print jobs that were stored in the printer’s memory using the
Quick Print Job feature (Re-Print Job, Verify Job, Stored Job) of the printer driver’s Reserve Job
function. For instructions on using this menu, see “Using the Quick Print Job Menu” on page 104.
Confidential Job Menu
This menu allows you to print or delete print jobs stored in the printer’s memory using the
Confidential Job feature of the printer driver’s Reserve Job function. You need to enter the correct
password to access this data. For instructions on using this menu, see “Using the Confidential Job
Menu” on page 105.
Clock Menu
Item
Settings (default in bold)
Local Time Diff.
-13:59 … 0:00 … +13:59
Time Setting
2000/ 01/01 00:00 to 2099/12/31 23:59
Date Format
DD/MM/YY, MM/DD/YY, YY/MM/DD
Local Time Diff.
Specifies the current date and time by entering the time difference from Greenwich Mean time.
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Time Setting
Specifies the current date and time by entering them directly.
Date Format
Specifies the format to display the date.
Parallel Menu
These settings control communication between the printer and the computer when using the parallel
interface.
Item
Settings (default in bold)
Parallel I/F*1
On, Off
Speed*1*2
Fast, Normal
Bi-D*1*2
ECP, Off, Nibble
Buffer Size*1*2
Normal, Maximum, Minimum
*1 After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again. While
it is reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power
is turned on again.
*2 Available only when USB
I/F is set to On.
Parallel I/F
Allows you to activate or deactivate the parallel interface.
Speed
Specifies the pulse width of the ACKNLG signal when receiving data in the Compatibility mode or
Nibble mode. When Fast is selected, the pulse width is about 1 μs. When Normal is selected, the
pulse width is about 10 μs.
Bi-D
Allows you to specify the bidirectional communication mode. When you select Off, bidirectional
communication is disabled.
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Buffer Size
Determines the amount of memory to be used for receiving data and printing data. If Maximum is
selected, more memory is allocated for receiving data. If Minimum is selected, more memory is
allocated for printing data.
Note:
❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn
it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on page
76.
❏ Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you reset
the printer.
USB Menu
Item
Settings (default in bold)
USB I/F*1
On, Off
USB Speed*1 *2
HS, FS
Get IP Address*2 *3
Auto, PING, Panel
IP*2 *3 *4 *5
0.0.0.1 to 255.255.255.254
SM*2 *3
0.0.0.0 to 255.255.255.255
GW*2 *3
0.0.0.0 to 255.255.255.255
NetWare*2 *3
On, Off
AppleTalk*2 *3
On, Off
MS Network*2 *3
On, Off
Bonjour*2 *3
On, Off
USB Ext I/F Init*2 *3
-
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Item
Settings (default in bold)
Buffer Size*1 *2
Normal, Maximum, Minimum
User's Guide
*1 After this item is changed, the setting value takes effect after a warm boot or after the power is turned on again. While
it is reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the power
is turned on again.
*2 Available only when USB
I/F is set to On.
*3 Available only when a USB external device with D4 support is connected. The contents of the settings depend on the
USB external device settings.
*4 If the Get
IPAddress setting is set to Auto, this setting cannot be changed.
*5 When the Get
IPAddress setting is changed from Panel or PING to Auto, the panel setting values are saved. Then Auto
is changed back to Panel or PING, the saved setting values are displayed. The value is set to 192.168.192.168 if the
settings are not made from the panel.
USB I/F
Allows you to activate or deactivate the USB interface.
USB Speed
Allows you to select the operation mode of USB interface. Selecting HS is recommended. Select FS if
HS does not work on your computer system.
Buffer Size
Determines the amount of memory to be used for receiving data and printing data. If Maximum is
selected, more memory is allocated for receiving data. If Minimum is selected, more memory is
allocated for printing data.
Note:
❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then
turn it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on page
76.
❏ Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you reset
the printer.
Network Menu
See the Network Guide for each setting.
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AUX Menu
See the Network Guide for each setting.
PCL Menu
These settings are available in the PCL mode.
Item
Settings (default in bold)
FontSource
Resident, Download*1
Font Number
0… 65535 (depending on your settings)
Pitch*2
0.44 … 10.00 … 99.99 cpi in 0.01 cpi increment
Height*2
4.00 … 12.00 … 999.75 pt in 0.25 pt increment
SymSet
IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO, 8859-15ISO,
PcBlt775, IBM-DN, PcMultiling, PcE.Europe, PcTk437, PcEur858, Pc1004, WiAnsi, WiE.Europe,
WiTurkish, WiBALT, DeskTop, PsText, VeInternati, VeUS, MsPublishin, Math-8, PsMath, VeMath,
PiFont, Legal, UK, ANSI ASCII, Swedis2, Italian, Spanish, German, Norweg1, French2, Windows,
McText, Hebrew7, 8859-8 ISO, Hebrew8, Arabic8, OCR A, OCR B, Pc866Cyr, Pc866Ukr, WinCyr,
ISOCyr, Pc8Grk, Pc851Grk, WinGrk, ISOGrk, Greek8, Pc862Heb, Pc864Ara, HPWARA
Form
5 … 64 … 128 lines
CR Function
CR, CR+LF
LF Function
LF, CR+LF
Tray Assign
4K, 5S, 4
*1 Available only when downloaded fonts are available.
*2 Depending on the font that has been selected.
FontSource
Sets the default font source.
Font Number
Sets the default font number for the default font source. The available number depends on the settings
you made.
Pitch
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Specifies the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to
99.99 cpi (characters per inch), in 0.01-cpi increments. This item may not appear depending on the
Font Source or Font Number settings.
Height
Specifies the default font height if the font is scalable and proportional. You can select from 4.00 to
999.75 points, in 0.25-point increments. This item may not appear depending on the Font Source
or Font Number settings.
SymSet
Selects the default symbol set. If the font you selected in Font Source and Font Number is not available
in the new SymSet setting, the Font Source and the Font Number settings are automatically replaced
with the default value, IBM-US.
Form
Selects the number of lines for the selected paper size and orientation. This also causes a line spacing
(VMI) change, and the new VMI value is stored in the printer. This means that later changes in the
Page Size or Orientation settings cause changes in the Form value, based on the stored VMI.
CR Function, LF Function
These functions are included for users of particular operating systems, such as UNIX.
Tray Assign
Changes the assignment for the paper source select command. When 4 is selected, the commands
are set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as compatible
with the HP LaserJet 4000, 5000, and 8000. When 5S is selected, the commands are set as compatible
with the HP LaserJet 5S.
PS3 Menu
Item
Settings (default in bold)
Error Sheet
Off, On
Image Protect
Off, On
Binary
Off, On
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Item
Settings (default in bold)
Text Detection
Off, On
PDF Page Size
Auto, A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5
Error Sheet
When you select On, the printer prints out an error sheet when an error occurs in the PS3 mode or
when the PDF file you tried to print is not a supported version.
Image Protect
When On is selected, the print quality is not reduced even with insufficient memory. In that case,
Memory Overflow is displayed and the printing is stopped.
When Off is selected, the print quality is reduced with insufficient memory. In that case,
Image Optimum is displayed and the printing is continued.
Binary
Specifies the data format. Select On for the Binary data and select Off for the ASCII data.
Note:
❏ Binary can only be used with network connection.
❏ You do not have to select On when using AppleTalk.
To use the Binary data, make sure your application supports Binary data and that SEND CTRL-D
Before Each Job and SEND CTRL-D After Each Job are set to No.
When this setting is set to On, you cannot use TBCP (Tagged binary communication protocol) in the
printer driver settings.
Text Detection
When you select On, the text file is converted to a PostScript file when printing. This setting is available
only when you select PS3 in the Emulation Menu.
PDF Page Size
Specifies the paper size when you send the PDF file directory from a computer or some other device. If
Auto is selected, the paper size is determined based on the size of the first page that is printed.
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ESCP2 Menu
Item
Settings (default in bold)
Font
Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B
Pitch
10, 12, 15 cpi, Prop.
Condensed
Off, On
T. Margin
0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments
Text
1... 66 ... 117 lines
CGTable
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO, PcSI437,
PcTurkish1, 8859-9 ISO, Mazowia, CodeMJK, PcGk437, PcGk851, PcGk869, 8859-7 ISO, PcCy855,
PcCy866, PcUkr866, PcLit771, Bulgarian, Hebrew7, Hebrew8, PcHe862, PcAr864, PcAr864Ara,
PcAr720, PcLit774, Estonia, ISO Latin2, PcLat866
Country
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2,
LatinAmeric, Korea, Legal
Auto CR
On, Off
Auto LF
Off, On
Bit Image
Dark, Light, BarCode
ZeroChar
0, (or the zero character with a slash)
Font
Selects the font.
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per
inch). You can also choose proportional spacing.
Condensed
Turns condensed printing on or off.
T. Margin
Sets the distance from the top of the page to the baseline of the first printable line. The distance is
measured in inches. The smaller the value, the closer the printable line is to the top.
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Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change
the Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to the
default for each paper size.
CG Table
Use the character generator (CG) table option to select the graphics character table or the italics table.
The graphics table contains graphic characters for printing lines, corners, shaded areas, international
characters, Greek characters, and mathematical symbols. If you select Italic, the upper half of the
character table is defined as italic characters.
Country
Use this option to select one of the fifteen international symbol sets. See the Font Guide for samples
of the characters in each country’s symbol set.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the
printing position goes beyond the right margin. If you select Off, the printer does not print any
characters beyond the right margin and does not perform any line wrapping until it receives a
carriage-return character. This function is handled automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select
On if your text lines overlap.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you select
Dark, the bit image density is high, and if you select Light, the bit image density is low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code
reader. This mode will reduce the size of the image being printed, and may also cause some distortion
when printing bit image graphics.
ZeroChar
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Specifies whether the printer prints a slashed or unslashed zero.
FX Menu
Item
Settings (default in bold)
Font
Courier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B
Pitch
10, 12, 15 cpi, Prop.
Condensed
Off, On
T. Margin
0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments
Text
1... 66 ... 117 lines
CGTable
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO
Country
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2, Spain2,
LatinAmeric
Auto CR
On, Off
Auto LF
Off, On
Bit Image
Dark, Light, BarCode
ZeroChar
0, (or the zero character with a slash)
Font
Selects the font.
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per
inch). You can also choose proportional spacing.
Condensed
Turns condensed printing on or off.
T. Margin
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Sets the distance from the top of the page to the baseline of the first printable line. The distance is
measured in inches. The smaller the value, the closer the printable line is to the top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change
the Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to the
default for each paper size.
CG Table
Use the character generator (CG) table option to select the graphics character table or the italics table.
The graphics table contains graphic characters for printing lines, corners, shaded areas, international
characters, Greek characters, and mathematical symbols. If you select Italic, the upper half of the
character table is defined as italic characters.
Country
Use this option to select one of the thirteen international symbol sets. See the Font Guide for samples
of the characters in each country’s symbol set.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the
printing position goes beyond the right margin. If you select Off, the printer does not print any
characters beyond the right margin and does not perform any line wrapping until it receives a
carriage-return character. This function is handled automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select
On if your text lines overlap.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you select
Dark, the bit image density is high, and if you select Light, the bit image density is low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code
reader. This mode will reduce the size of the image being printed, and may also cause some distortion
when printing bit image graphics.
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ZeroChar
Selects whether the printer prints a slashed or unslashed zero.
I239X Menu
®
The I239X mode emulates IBM 2390/2391 Plus commands.
These settings are available only when the printer is in the I239X mode.
Item
Settings (default in bold)
Font
Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif
Pitch
10, 12, 15, 17, 20, 24 cpi, Prop.
Code Page
437, 850, 858, 860, 863, 865
T. Margin
0.30 ... 0.40 ...1.50 inches in 0.05-inch increments
Text
1 ... 67 ... 117 lines
Auto CR
Off, On
Auto LF
Off, On
Alt. Graphics
Off, On
Bit Image
Dark, Light
ZeroChar
0, (or the zero character with a slash)
CharacterSet
1, 2
Font
Selects the font.
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per
inch). You can also choose proportional spacing.
Code Page
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Selects the character tables. Character tables contain the characters and symbols used by different
languages. The printer prints text based on the selected character table.
T. Margin
Sets the distance from the top of the page to the baseline of the first printable line. The distance is
measured in inches. The smaller the value, the closer the printable line is to the top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you change
the Orientation, Page Size, or T. Margin settings, the page length setting automatically returns to the
default for each paper size.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the
printing position goes beyond the right margin. If this setting is off, the printer does not print any
characters beyond the right margin and does not perform any line wrapping until it receives a
carriage-return character. This function is handled automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select
On if your text lines overlap.
Alt.Graphics
Turns the Alternate Graphics option on or off.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you select
Dark, the bit image density is high, and if you select Light, the bit image density is low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in any
vertical gaps between dots. This produces unbroken vertical lines that can be read by a bar code
reader. This mode will reduce the size of the image being printed, and may also cause some distortion
when printing bit image graphics.
ZeroChar
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Selects whether the printer prints a slashed or unslashed zero.
CharacterSet
Selects character table 1 or 2.
Password Config Menu
*
Item
Settings (default in bold)
Password Config*
-
Limitation
Disable, Interface, Config, All
The default password is blank. You can enter up to 20 characters for the password.
Password Config
Changes the password. Enter the old password first and then enter the new password twice.
To enter the password, press the d Down or u Up button to select the character and press the r Right
button to determine the character. After all characters are determined, press the OK button.
Limitation
Changes the restriction range. When Interface is selected, the password is required to change the
settings in the USB and Network menus. When Config is selected, the password is required to enter
Quick Print Job or Confidential Job, or to change the settings in all menus. When All is
selected, the password is required to enter Quick Print Job or Confidential Job, or to change
the settings and to perform the items in all menus. Before changing the setting, you have to enter the
password set in the Password Config setting.
Support Menu
Enter the Support Mode by pressing the d Down button while turning the printer on, to make
Support Menu and Printer Adjust Menu appear.
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User's Guide
Caution:
❏ Select only the items below from the Support Menu. Do not select any items on the
Print Adjust Menu.
❏ When formatting the CompactFlash or deleting the data, unplug the interface cables and do
not print files.
Format CompactFlash
Formats the CompactFlash memory in the printer if a CompactFlash memory is installed.
Format PS3 CompactFlash
Formats the CompactFlash area where PostScript information is stored if a CompactFlash memory
is installed.
Delete All CompactFlash Data
Deletes all data in the CompactFlash memory if a CompactFlash memory is installed.
Bookmark Menu
The bookmark menu appears by pressing the OK button while the LCD panel displays Ready or
Sleep.
In the bookmark menu, the bookmarked setting items are listed and you can select one of them.
The following menus are bookmarked by default.
❏ Reset Menu
❏ MP Tray Size
❏ System Information
To register the menus in bookmark, see “How to register menus as bookmarks” on page 65 for details.
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Status and Error Messages
This section contains a list of error messages shown on the LCD panel, a brief description of each
message and suggestions for correcting the problem. Note that not every message shown on the LCD
panel indicates a problem. When the mark is displayed at the right of the warning message, multiple
warnings occur. To confirm all warnings that occur, press the d Down button to display the
Status Menu, then press the r Right button. The LCD panel also displays the remaining service
life of the consumables and available paper sizes.
Bookmark Failed
The selected menu cannot be registered as a bookmark. Some menus cannot be registered as
bookmarks.
Bookmark Registered
The selected menu is registered as a bookmark.
Cancel All Print Job
The printer is canceling all print jobs in the printer memory, including jobs the printer is currently
receiving or printing. This message appears when the + Cancel Job button has been pressed down
for more than 2 seconds.
Cancel Print Job
The printer is canceling the current print job. This message appears when the + Cancel Job button
has been pressed and released within 2 seconds.
Cancel Print Job (by host)
The print job is canceled at the printer driver.
Can’t Print
The print data is deleted because it is incorrect.
Make sure the appropriate paper size and printer driver are used.
Can’t Print Duplex
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The printer has encountered problems during duplex printing. Make sure you are using an
appropriate type and size of paper for the duplex printing. The problem could also be a result of
incorrect settings for the paper source you are using. Pressing the Start/Stop button will print the
rest of the print job on only one side of the paper. Press the + Cancel Job button to cancel the print
job.
Can’t Use Bookmark
The registered menu cannot be used because the menu is disabled by changing any settings after
registered the menu in bookmark.
CF CHECK
The printer is checking the CompactFlash memory.
Check Duplex Paper Size
The paper size loaded in the printer is not appropriate for the optional Duplex Unit. Load correct
paper size and press the Start/Stop button to resume printing.
Check Paper Size
The paper size setting is different from the size of paper loaded in the printer. Check to see if the
correct size of paper is loaded in the specified paper source.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 64 for instructions.
Check Paper Type
The paper loaded in the printer does not match the paper type setting in the printer driver. Paper
that matches only the paper size setting will be used for printing.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 64 for instructions.
Check Selected Outbin
The printouts are output on the face-down tray because the paper size or paper type is not supported
by the stacker.
Collate Disabled
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Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM).
If this error occurs, print only one copy at a time.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 64 for instructions.
CompactFlash Error
The installed CompactFlash memory is not supported by the printer or you selected No when the
Format Required was displayed on the control panel. This error also appears when the installed
CompactFlash memory size is smaller than 4 GB. Turn off the printer and remove the CompactFlash
memory. If Format Required is displayed on the control panel, select Yes.
CompactFlash Full
The optional CompactFlash memory is full and you cannot save any data. Delete the unnecessary
data from the CompactFlash memory.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction
about accessing the control panel menus, see “How to access the control panel menus” on page 64.
Cooling Down
The printer is cooling down.
Correct time using Time Setting
The current time setting is reset because you did not connect the power cord for a long time. To clear
this error, select Time Setting from Clock Menu and specify the current date and time.
DM Error yyy
The Duplex Unit has become separated from the printer.
Duplex Memory Overflow
There is not enough memory for duplex printing. The printer prints only on the front and ejects the
paper. To clear this error, follow the instructions below.
If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the Start/Stop
button to print on the back of the next sheet, or press the + Cancel Job button to cancel the print
job.
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If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing continues
automatically after a certain period of time.
Face-down Full
The output paper at the face-down tray is full. Remove the paper that has been output and press the
Start/Stop button. Printing resumes.
Feed Roller C2 Needed Soon, Feed Roller C3 Needed Soon, Feed Roller C4 Needed Soon
This message indicates that the feed roller C2, C3, or C4 is near the end of its service life. You can
continue to print until the Replace Feed Roller C2, Replace Feed Roller C3, or
Replace Feed Roller C4 message appears.
To clear this warning message and continue printing, select Clear All Warnings from the control
panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access
the control panel menus” on page 64.
Form Data Canceled
Unable to store form overlay data on the optional CompactFlash memory. Either the CompactFlash
memory is not installed correctly, or the maximum number of form overlay files has been reached.
Confirm that the optional CompactFlash memory is installed correctly, or delete any form overlay
files you no longer need, and then try storing the new overlay again.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction
about accessing the control panel menus, see “How to access the control panel menus” on page 64.
Form Feed
The printer is ejecting paper due to a user request. This message appears when pressing the Start/
Stop button once to make the printer offline, then holding down the Start/Stop button for more
than 2 seconds in order not to receive form feed command.
Format Error ROM A
An unformatted ROM module has been inserted.
To clear this error, either press the Start/Stop button or turn off the printer and remove the ROM
module, then reinstall the ROM module. If that fails to clear the error, contact your dealer.
Format Required
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The installed CompactFlash memory needs to be formatted to use it with the printer.
Select Yes to format the memory, or select No to cancel formatting. If you select No,
CompactFlash Error is displayed and you cannot use the memory for the printer. In that case, turn
off the printer and remove the CompactFlash memory.
Formatting CF
The CompactFlash memory is being formatted.
Fuser Needed Soon
This message indicates that the fuser unit is near the end of its service life. You can continue to print
until the Replace Fuser message appears.
To clear this warning message and continue printing, select Clear All Warnings from the control
panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access
the control panel menus” on page 64.
Image Optimum
There is insufficient memory to print the page at the specified print quality. The printer automatically
lowers the print quality so that it can continue printing. If the quality of the printout is not acceptable,
try simplifying the page by limiting the number of graphics or reducing the number and size of fonts.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See “How to access
the control panel menus” on page 64 for instructions.
You may need to increase the amount of printer memory to be able to print at the desired print quality
for your document. For more information on adding memory, see “Memory Module” on page
131.
Install Toner Cartridge
The imaging cartridge is not installed in the printer.
Install the imaging cartridge. See “Replacing Consumable Products” on page 147.
Invalid AUX I/F Card
This message means that the printer cannot communicate with the installed optional interface card.
Turn off the printer, remove the card, then reinstall it.
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Invalid Data
The spool file on the driver is deleted while printing or the data is abnormal. Press the Start/Stop
button to clear the error.
Invalid N/W Module
There is no network program, or the network program cannot be used with your printer. Contact a
qualified service representative.
Invalid PS3
There are errors in the ROM module. Turn off the printer and contact your dealer.
Invalid ROM A
The printer cannot read the installed optional ROM module. Turn off the printer, then remove the
ROM module.
Jam Paper Size Error
The paper jam occurred because the loaded paper size is different from the specified paper size.
Remove the jammed paper. See “Clearing Jammed Paper” on page 156 for instructions on removing
the jammed paper.
Maintenance Unit Needed Soon
This message indicates that the maintenance unit is near the end of its service life. You can continue
to print until the Replace Maintenance Unit message appears.
To clear this warning message and continue printing, select Clear All Warnings from the control
panel’s Reset Menu. For instruction about accessing the control panel menus, see “How to access
the control panel menus” on page 64.
Manual Feed ssss
The manual feed mode is specified for the current print job. Make sure the paper size indicated by
ssss is loaded, then press the Start/Stop button.
Memory Overflow
The printer has insufficient memory to execute the current task. Press the Start/Stop button on the
control panel to resume printing, or press the + Cancel Job button to cancel the print job.
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Need Memory
The printer has insufficient memory to complete the current print job.
To clear this error message, select Clear Warning from the control panel’s Reset Menu. See“How
to access the control panel menus” on page 64 for instructions.
To prevent this problem from recurring, add more memory to your printer as described in “Memory
modules” on page 235, or reduce the resolution of the image to be printed.
Non-Genuine Toner Cartridge
The installed imaging cartridge is not a genuine Epson product. Installing a genuine imaging cartridge
is recommended. The printout and remaining service life of the imaging cartridge displayed on the
control panel may be different from those when using genuine Epson imaging cartridge. Epson shall
not be liable for any damages or problems arising from the use of consumable products not
manufactured or approved by Epson.
Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control panel
to clear the warning message. See “Replacing Consumable Products” on page 147 for instructions
on replacing the toner cartridge.
Offline
The printer is not ready to print. Press the Start/Stop button.
Open (wwww Open)
The specified cover (wwww) is not closed securely. Open the cover once, and then close.
Optional RAM Error
The optional memory module may be corrupted or incorrect. Replace it with a new one.
Paper Jam WWWW
The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the
error.
If a paper jam occurs at two or more locations simultaneously, the corresponding multiple locations
are displayed.
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Location
Description
Paper Jam A
Paper is jammed at cover A. For instructions on clearing this type of paper jam, see
“Paper Jam A (Cover A)” on page 157.
Paper Jam B A
Paper is jammed inside the output path cover (cover A or B) or fuser unit. For
instructions on clearing this type of paper jam, see “Paper Jam B A (Cover B or A)”
on page 161.
Paper Jam MP A
Paper is jammed at the MP tray. For instructions on clearing this type of paper jam,
see “Paper Jam MP A (MP tray or Cover A)” on page 168.
Paper Jam C1 A
Paper is jammed at the indicated cassette. For instructions on clearing this type of
paper jam, see “Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A, Paper Jam C4 A
(All paper cassettes and Cover A)” on page 172.
Paper Jam C2 A
Paper Jam C3 A
Paper Jam C4 A
Paper Jam DM
Paper is jammed inside the optional Duplex Unit’s paper path or cover (Duplex
Unit’s cover). For instructions on clearing this type of paper jam, see “Paper Jam
DM (Duplex Unit’s cover)” on page 181.
Paper Jam STK
Paper is jammed inside the optional Stacker’s paper path or cover (Stacker cover).
For instructions on clearing this type of paper jam, see “Paper Jam STK (Stacker)”
on page 183.
Paper Out tttt sssss
There is no paper in the specified paper source (tttt). Load paper of the size (sssss) into the paper
source.
Paper Set tttt sssss
The paper loaded in the specified paper source (tttt) does not match the required paper size
(sssss). Replace the loaded paper with the correct size paper and press the Start/Stop button to
resume printing, or press the + Cancel Job button to cancel the print job.
If you press the Start/Stop button without replacing the paper, the printer will print on the loaded
paper even though it does not match the required size.
Password Changed
The password has been changed successfully.
Print Overrun
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The required time to process the print data exceeded the print engine speed because the current page
is too complex. Press the Start/Stop button to resume printing, or press the + Cancel Job button
to cancel the print job. If this message appears again, select On as the Page Protect setting in the
control panel’s Setup Menu or select Avoid Page Error on the printer driver.
If you continue to receive this message when printing a particular page, try simplifying the page by
limiting the number of graphics or reducing the number and size of fonts.
To avoid this error, it is recommended that you set the Page Protect setting to On and add more
memory to the printer. See “Setup Menu” on page 72 and “Memory Module” on page 131 for details.
PS3 CompactFlash Full
The memory allocated for writing PostScript 3 commands on the optional CompactFlash memory
is full.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction
about accessing the control panel menus, see “How to access the control panel menus” on page 64.
RAM CHECK
The printer is checking the RAM.
Ready
The printer is ready to receive data and print.
Replace Feed Roller C2, Replace Feed Roller C3, Replace Feed Roller C4
The feed roller C2, C3, or C4 has reached the end of its service life and needs to be replaced. If this
error occurs, consult your dealer.
Replace Fuser
The fuser has reached the end of its service life and needs to be replaced. If this error occurs, consult
your dealer.
Replace Maintenance Unit
The maintenance unit has reached the end of its service life and needs to be replaced. If this error
occurs, consult your dealer.
Replace Toner Cartridge
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The imaging cartridge has reached the end of its service life and need to be replaced. See “Replacing
Consumable Products” on page 147 for instructions.
Replace Transfer Unit
The transfer unit has reached the end of its service life and needs to be replaced. If this error occurs,
consult your dealer.
Reserve Job Canceled
The printer cannot store the data of your print job using the Reserve Job function. The maximum
number of print jobs stored on the printer’s memory has been reached, or the memory has no more
memory available to store a new job. To store a new print job, delete a previously stored job. Also, if
you have any Confidential Jobs stored, printing those jobs will make more memory available.
You may also increase the available memory space by changing the RAM Disk setting to Normal or
Maximum. For details, see “Setup Menu” on page 72.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For instruction
about accessing the control panel menus, see “How to access the control panel menus” on page 64.
Reset
The printer’s current interface has been reset and the buffer has been cleared. However, other
interfaces are still active and retain their settings and data.
Reset All
All printer’s interface has been reset and the buffer has been cleared. The printer reboots
automatically.
Reset to Save
A control panel menu setting was changed while the printer was printing. Press the Start/Stop button
to clear this message. The setting will become effective after printing has finished.
Alternatively you can clear this message by performing Reset or Reset All on the control panel.
However, the print data will be deleted.
ROM CHECK
The printer is checking the ROM.
SELF TEST
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The printer is currently performing a self test and initialization.
Service Req Cffff/Service Req Exxx
A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5
seconds, then turn it back on. If the error message still appears, write down the error number listed
on the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord, then contact a qualified
service representative.
Set MP Tray
The MP tray is not installed correctly. Pull out the MP tray, and then insert it again.
Sleep
The printer is currently in the power-save mode. This mode is canceled when the printer receives
print data.
Stacker Full
The output paper at the Stacker is full. Remove the paper that was output and press the Start/Stop
button. Printing resumes.
Toner Cart Error
A read/write error has occurred for the imaging cartridge. Remove the imaging cartridge and reinsert
it. If that fails to clear the error, replace the imaging cartridge.
To install the imaging cartridge, see “Replacing Consumable Products” on page 147.
Toner Low
This message indicates that the imaging cartridge is near the end of its service life. Prepare a new
imaging cartridge.
Transfer Unit Needed Soon
This message indicates that the transfer unit is near the end of its service life. You can continue to
print until the Replace Tranasfer Unit message appears. You can continue to print until the
Replace Transfer Unit message appears.
Turn Paper MP tray
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The direction of the paper loaded in the MP tray does not match the required paper direction.
Correct the tray paper size switch and/or the MP Tray Size setting. Then reload the paper in the
specified orientation if necessary. Press the Start/Stop button to resume printing, or press the
+ Cancel Job button to cancel the print job.
Turn Paper Cassette 1/ Turn Paper Cassette 2/ Turn Paper Cassette 3/ Turn Paper Cassette 4
The direction of the paper loaded in the specified paper cassette does not match the required paper
direction. Turn the paper direction.
Unable Clear Error
The printer cannot clear an error message because the error status still remains. Try solving the
problem again.
Warming Up
The printer is warming up the fuser to be ready to print.
Write Error ROM A, Write Error ROM P
This message indicates an internal error in the printer. Reset the printer. If this error persists, consult
your dealer.
Writing ROM A, Writing ROM P
This message indicates that a ROM module in the slot is being written. Please wait until this message
disappears.
Wrong Password
No print jobs have been saved with the password you entered.
Wrong Toner Cartridge
An inappropriate imaging cartridge is installed. Install only the imaging cartridge listed in
“Consumable products” on page 27.
See “Replacing Consumable Products” on page 147 for instructions on replacing the imaging
cartridge.
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Printing and Deleting Reserve Job Data
Print jobs stored on the printer’s memory using the Re-Print Job, Verify Job, and Stored Job options
of the Reserve Job function can be printed and deleted using the control panel’s
Quick Print Job Menu. Jobs saved using the Confidential Job option can be printed from the
Confidential Job Menu. Follow the instructions in this section.
Note:
❏ The RAM Disk setting on the control panel must be set to Normal or Maximum to use the Reserve
Job function. We recommend installing optional memory to use this function. For instructions about
increasing your printer’s memory, see “Installing a memory module” on page 132.
❏ Installing CompactFlash memory on your printer also enables the Reserve Job function. Note that
the RAM disk is not available when you install CompactFlash memory on the printer.
Using the Quick Print Job Menu
Follow the steps below to print or delete Re-Print Job and Verify Job data.
1. Make sure the LCD panel displays Ready or Sleep, then press the r Right button to access the
control panel menus.
2. Press the d Down button repeatedly until Quick Print Job Menu appears on the LCD panel,
then press the r Right button.
3. Use the d Down or u Up button to scroll to the appropriate user name, then press the r Right
button.
4. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Right
button.
5. Press the r Right button, then use the d Down and u Up buttons to select the number of copies.
To delete the print job without printing any copies, press the d Down button to display Delete
on the LCD panel.
6. Press the r Right button to start printing or to delete the data.
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Using the Confidential Job Menu
Follow the steps below to print or delete Confidential Job data.
1. Make sure the LCD panel displays Ready or Sleep, then press the r Right button to access the
control panel menus.
2. Press the d Down button repeatedly until ConfidentialJobMenu appears on the LCD panel,
then press the r Right button.
3. Use the d Down or u Up button to scroll to the appropriate user name, then press the r Right
button.
4. Enter your four-digit password.
To enter the password, press the d Down or u Up button to select the character and press the
r Right button to determine the character. After all characters are determined, press the r Right
button.
Note:
If no print jobs have been saved with the password you entered, Wrong Password appears briefly
on the LCD panel then the printer exits the control panel menus. Confirm the password and try
again.
5. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Right
button.
6. Use the d Down or u Up button to display Print.
To delete the print job, press the d Down or u Up button to display Delete on the LCD panel.
7. Press the r Right button to start printing or to delete the data.
Printing a Configuration Status Sheet
1. Turn on the printer. The LCD panel shows Ready or Sleep.
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2. Press the r Right button three times. The printer prints a configuration status sheet.
3. Confirm that the information about the installed options is correct. If the options are installed
correctly, they appear under Hardware Configuration. If the options are not listed, try reinstalling
them.
Note:
❏ If the configuration status sheet does not list your installed options correctly, make sure that they
are securely connected to the printer.
❏ If you are unable to get the printer to print a correct configuration status sheet, contact your dealer.
❏ Print the configuration status sheet on A4 size paper (Landscape.)
Canceling Printing
You can cancel printing from your computer by using the printer driver.
To cancel a print job before it is sent from your computer, see “Canceling Printing” on page 198.
Using the Cancel Job button
The + Cancel Job button on your printer is the quickest and easiest way to cancel printing. Pressing
this button cancels the currently printing job. Pressing the + Cancel Job button for more than two
seconds deletes all jobs from the printer memory, including jobs the printer is currently receiving or
printing.
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Using the Reset menu
Selecting Reset from the control panel’s Reset Menu stops printing, clears the print job being
received from the active interface, and clears errors that may have occurred at the interface.
Follow the steps below to use the Reset Menu.
1. Press the r Right button to access the control panel menus.
2. Press the d Down button several times until Reset Menu appears on the LCD panel, then press
the r Right button.
3. Press the d Down button several times until Reset to display.
4. Press the r Right button. Printing is canceled. The printer is ready to receive a new print job.
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Chapter 4
Installing Options
Optional Paper Cassette Unit
For details about the paper types and sizes that you can use with the optional paper cassette unit, see
“Optional paper cassette unit” on page 38. For specifications, see “Optional paper cassette unit” on
page 234.
Handling precautions
Always pay attention to the following handling precautions before installing the option:
The printer weighs about 25 kg (55 lb). One person should never attempt to lift or carry it alone. Two
people should carry the printer, lifting it from the positions shown below.
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Warning:
If you lift the printer incorrectly, you could drop it and cause injury.
Installing the optional paper cassette unit
1. Turn the printer off and unplug the power cord and interface cable.
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Caution:
Make sure to unplug the power cord from the printer to prevent getting an electrical shock.
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2. Carefully take the optional paper cassette unit out from its carton and place it where you intend
to set up the printer.
Note:
The instructions below describe installing three optional paper cassette units as an example.
3. Confirm the bundled items.
a. optional paper cassette unit
b. fittings
c. stabilizers
4. Pull out the optional paper cassette.
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5. Turn over the optional paper cassette unit, and then install the two stabilizers.
c ❏Caution:
When you turn over the optional paper cassette unit, place it gently on a flat surface.
❏ Be sure to attach the two stabilizers to the lowest optional paper cassette unit.
6. Place the optional paper cassette units in advance.
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7. Secure the optional paper cassette units with the four fittings. Install two of the four fittings inside
on both sides of the optional paper cassette unit and the other two fittings outside on both sides.
Note:
If you install three optional paper cassette units, repeat steps 6 and 7.
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8. Pull out the standard lower paper cassette.
9. Be sure to lift the printer by the correct positions as shown below.
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Caution:
When moving the printer, always keep it horizontal.
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10. Place the printer onto the optional paper cassette units. Align each of the printer’s corners with
those of the optional paper cassette units. Then lower the printer until it rests securely on the
optional paper cassette units.
Note:
The printer should be carried by at least two people, holding the printer with their hands in the
indicated positions.
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11. Open the MP tray.
12. Pull out the MP tray from the printer.
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13. Secure the printer to the optional paper cassette unit with the four fittings. Install two of the four
fittings on both sides of the inside of the printer.
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14. Insert the MP tray into the printer.
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15. Close the MP tray.
16. Remove the protective materials from the optional paper cassettes.
17. Insert all paper cassettes.
18. Reconnect the interface cable and power cord, and then turn the printer on.
To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 184.
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver.
Click the Update the Printer Option Info Manually button on the Optional Settings tab, and then click
Settings. Then select Cassette 2, Cassette 3, and Cassette 4 from the Optional Paper Sources list on
the Optional Settings dialog box based on the installed options and click OK.
Removing the optional paper cassette unit
Perform the installation procedure in reverse.
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Duplex Unit
For specifications or details about the paper types and sizes that you can use with the Duplex Unit, see
“Duplex Unit” on page 235.
Installing the Duplex Unit
1. Turn the printer off and unplug the power cord and interface cable.
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Caution:
Make sure to unplug the power cord from the printer to prevent getting an electrical shock.
2. Remove the upper and lower option covers.
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3. Remove the duplex unit connector cover.
Note:
Keep the upper option cover, lower option cover, and duplex unit connector cover in a safe place to
prevent from losing it.
4. Install the Duplex Unit as shown below. Make sure that the hooks on the Duplex Unit hook onto
the printer’s tabs and the duplex connector goes into the slot.
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5. Secure the Duplex Unit with the two screws.
6. Reconnect the interface cable and power cord, then turn the printer on.
To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 184.
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See
“Making Optional Settings” on page 205.
Removing the Duplex Unit
1. Turn the printer off and unplug the power cord and interface cable.
2. Loosen the two screws on the Duplex Unit.
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3. Press the unlock button to unlock the hooks, then remove the Duplex Unit from the printer.
4. Attach the duplex unit connector cover that was removed when installing the Duplex Unit.
5. Attach the upper and lower option covers that were removed when installing the Duplex Unit.
6. Reconnect the interface cable and power cord, then turn the printer on.
Stacker
For specifications or details about the paper types and sizes that you can use with the Stacker, see
“A4 Stacker” on page 236.
Installing the Stacker
1. Turn off the printer and unplug the power cord and interface cable.
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2. Open cover B.
Note:
If the Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B.
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3. Push up the tabs to remove the top cover.
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4. Insert the right and left tabs of the Stacker into the holes on the top of the printer and slowly lower
it onto the top of the printer.
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5. Secure the Stacker with the two screws.
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6. Close cover B.
Note:
When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B.
7. Reconnect the interface cable and power cord, and then turn on the printer.
To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 184.
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Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See
“Making Optional Settings” on page 205.
Removing the Stacker
1. Turn off the printer and unplug the power cord and interface cable.
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2. Open cover B.
Note:
If the Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B.
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3. Loosen the screws on both sides of the Stacker.
4. Hold up the Stacker and remove the right and left tabs from the holes of the top of the printer.
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5. Insert the right and left tabs of the top cover into the holes on the top of the printer.
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6. Close cover B.
Note:
When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B.
7. Reconnect the interface cable and power cord, and then turn on the printer.
Memory Module
By installing Dual In-line Memory Module (DIMM), you can increase printer memory up to 576 MB.
You may want to add additional memory if you are having difficulty printing complex graphics.
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Installing a memory module
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Warning:
Be careful when working inside the printer as some components are sharp and may cause injury.
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Caution:
Before you install a memory module, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
1. Turn the printer off and unplug the power cord and interface cable.
2. Remove the right side cover by removing the screw on the back of the printer and sliding the
cover backward.
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3. Loosen the two screws using a screwdriver. Then hold the tab on the top of the shield cover and
remove the cover.
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Warning:
Removing other screws and covers will expose high voltage areas.
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4. Identify the RAM slot.
a. RAM slot S2
b. RAM slot S1
Note:
You can add an optional RAM DIMM in the RAM slot S2 or replace the standard 64 MB RAM
DIMM in the RAM slot S1 with a larger capacity DIMM.
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5. Insert the memory module into the slot until the clips lock onto the memory module.
Caution:
Do not force the memory module into the slot.
c❏
❏ Be sure to insert the memory module facing the correct way.
❏ You should not remove any modules from the circuit board. Otherwise, the printer will
not work.
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6. Reattach the shield cover with two screws.
Note:
Keep the shield cover vertical as you hook the bottom onto the convex portion.
7. Reattach the right side cover to the printer as shown below.
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8. Tighten the screw on the back of the printer.
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Warning:
Tighten the screw firmly to prevent the printer’s right side cover from the falling off when
moving the printer.
9. Reconnect the interface cable and power cord and turn the printer on.
To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 184.
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See
“Making Optional Settings” on page 205.
Removing a memory module
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Warning:
Be careful when working inside the printer as some components are sharp and may cause injury.
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Caution:
Before you remove a memory module, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
Perform the installation procedure in reverse.
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When removing a memory module from its slot, press the clip and pull out the memory module.
Interface Card
Your printer comes with an empty type-B interface slot. Various optional interface cards are available
to expand your printer’s interface options.
Installing an interface card
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Caution:
Before you install the interface card, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
1. Turn the printer off and unplug the power cord and interface cable.
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2. Remove the screws and the Type-B interface card slot cover as shown below.
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Warning:
Removing screws and covers that are not described in the following instructions will expose
high voltage areas.
Note:
Keep the slot cover in a safe place. You will need to reattach it if you remove the interface card later.
3. Slide and push the interface card into the slot firmly, then fasten the screw as shown below.
4. Reconnect the interface cable and power cord and turn the printer on.
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To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 184.
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See
“Making Optional Settings” on page 205.
Removing an interface card
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Caution:
Before you remove an interface card, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
Perform the installation procedure in reverse.
CompactFlash Memory
Installing a CompactFlash memory
An optional CompactFlash memory enables you to store overlay forms, use Reserve Job function,
and improve the collate printing environment.
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Warning:
Be careful when working inside the printer as some components are sharp and may cause injury.
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Caution:
Before you install a CompactFlash memory, be sure to discharge any static electricity by touching
a grounded piece of metal. Otherwise, you may damage static-sensitive components.
1. Turn the printer off and unplug the power cord and interface cable.
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2. Remove the right side cover by removing the screw on the back of the printer and sliding the
cover backward.
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3. Loosen the two screws using a screwdriver. Then hold the tab on the top of the shield cover and
remove the cover.
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Warning:
Removing other screws and covers will expose high voltage areas.
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4. Identify the installation slot for a CompactFlash memory.
* CompactFlash memory slot
5. Insert a CompactFlash memory into the slot.
Note:
Make sure that the back side of the CompactFlash memory is facing up and the grooves on both
sides of the CompactFlash memory are aligned with the slot.
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6. Reattach the shield cover with two screws.
Note:
Keep the shield cover vertical as you hook the bottom onto the convex portion.
7. Reattach the right side cover to the printer as shown below.
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8. Tighten the screw on the back of the printer.
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Warning:
Tighten the screw firmly to prevent the printer’s right side cover from the falling off when
moving the printer.
9. Reconnect the interface cable and power cord and turn the printer on.
To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Configuration
Status Sheet” on page 184.
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See
“Making Optional Settings” on page 205.
Removing a CompactFlash memory
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Warning:
Be careful when working inside the printer as some components are sharp and may cause injury.
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Caution:
Before you remove a CompactFlash memory, be sure to discharge any static electricity by touching
a grounded piece of metal. Otherwise, you may damage static-sensitive components.
Perform the installation procedure in reverse.
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Note:
❏ Completely erase all data using specialized software or carry out
Delete All CompactFlash Data on Support Menu before you give away or discard
CompactFlash memory. See “Support Menu” on page 90 for details.
❏ Deleting files or formatting the CompactFlash memory from the computer may not erase the data
completely. Physically destroying the CompactFlash memory is also recommended when you discard
CompactFlash memory.
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Chapter 5
Replacing Consumable Products
Precautions During Replacement
Always observe the following handling precautions when replacing consumable products.
For details about the replacement, see the instructions on the package.
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Warning:
❏ Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the
surrounding areas. If the printer has been in use, the fuser and surrounding areas may be
very hot.
❏ Do not dispose of used consumable products in fire, as they may explode and cause injury.
Dispose of them according to local regulations.
❏ Provide enough space for the replacement procedure. You will have to open some parts (such as
the printer cover) of the printer when you are replacing consumables.
❏ Do not install used consumable products into the printer.
Replacement Messages
If a consumable product reaches the end of its service life, the printer displays the following messages
on the LCD panel or the window of EPSON Status Monitor. When this happens, replace the depleted
consumable products.
LCD Panel Message
Description
Replace Toner Cartridge
The imaging cartridge has reached the end of its service life.
Note:
Messages appear for one consumable product at a time. After replacing a consumable product, check
the LCD panel for replacement messages for other consumable products.
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Chapter 6
Cleaning and Transporting the Printer
Cleaning the Printer
The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the
printer and clean it with a soft, clean cloth moistened with a mild detergent.
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Caution:
Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the
components and the case. Be careful not to get water onto the printer mechanism or any electrical
components.
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Cleaning the pickup roller
MP tray
1. Open the MP tray.
2. Pull out the MP tray from the printer.
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3. Gently wipe the rubber parts of the pick up rollers with a well-wrung wet cloth.
* pickup roller
4. Insert the MP tray into the printer.
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5. Close the MP tray.
Standard lower paper cassette
1. Pull out the standard lower paper cassette.
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2. Remove the tray cover.
3. Gently wipe the rubber parts of the pick up rollers with a well-wrung wet cloth.
* pickup roller
4. Replace the tray cover.
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5. Insert the standard lower paper cassette.
Optional paper cassette unit
The cleaning procedure is the same as the standard lower paper cassette.
Transporting the Printer
For long distances
Before you move the printer, prepare the location where you are going to place it.
See the following sections.
❏ “Setting up the printer” on page 13
❏ “Finding the place for the printer” on page 17
Repacking the printer
If you need to transport your printer for long distances, carefully repack it using the original box and
packing materials.
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1. Turn off the printer and remove the following items:
❏ Power cord
❏ Interface cables
❏ Loaded paper
❏ Installed options
❏ Imaging cartridge
2. Attach the protective materials onto the printer, then repack the printer in its original box.
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Caution:
When moving the printer, always keep it horizontal.
For short distances
Before you move the printer, prepare the location where you are going to place it.
See the following sections.
❏ “Setting up the printer” on page 13
❏ “Finding the place for the printer” on page 17
If you are moving the printer on its own, two people should lift and carry the printer.
1. Turn off the printer and remove the following items:
❏ Power cord
❏ Interface cables
❏ Loaded paper
❏ Installed options
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2. Be sure to lift the printer by the correct positions as shown below.
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Caution:
When moving the printer, always keep it horizontal.
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Chapter 7
Troubleshooting
Clearing Jammed Paper
If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide
alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed paper.
❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause
other paper jams. Pull the paper gently and steadily to avoid tearing it, falling down, and injuring
yourself.
❏ Always try to remove jammed paper with both hands to avoid tearing it.
❏ If jammed paper is torn and remains in the printer, or if paper is jammed in a place not mentioned
in this section, contact your dealer.
❏ Make sure that the paper type that is loaded is the same as the Paper Type setting in the printer
driver.
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Warning:
❏ Unless specifically instructed in this guide, be careful not to touch the fuser, which is marked
CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use,
the fuser and the surrounding areas may be very hot. If you must touch one of these areas,
wait 40 minutes to allow the heat to subside before doing so.
❏ Do not insert your hand deep into the fuser unit as some components are sharp and may
cause injury.
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Paper Jam A (Cover A)
1. Open cover A.
Note:
When the optional Stacker is installed, raise the stacker first, then open cover A.
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2. Hold the handle of the imaging cartridge and pull it out.
Note:
Place the cartridge on a clean, flat surface.
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3. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
Note:
When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then
pull it straight out.
4. Reinstall the imaging cartridge.
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5. Close cover A.
Note:
When the optional Stacker is installed, close cover A first, then lower the stacker.
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Paper Jam B A (Cover B or A)
1. Open cover B.
Note:
When the optional Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B.
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2. Open the paper holder by pulling down the lever with a black star on it.
w
Warning:
Be careful not to touch the rollers in the fuser unit, they may be very hot.
3. If there is any jammed paper, remove it gently while holding the paper holder. Be careful not to
tear the jammed paper.
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4. Close the paper holder and close cover B.
Note:
When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B.
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5. Open cover A.
Note:
When the optional Stacker is installed, raise the stacker first, then open cover A.
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6. Hold the handle of the imaging cartridge and pull it out.
Note:
Place the cartridge on a clean, flat surface.
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7. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
Note:
When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then
pull it straight out.
8. Reinstall the imaging cartridge.
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9. Close cover A.
Note:
When the optional Stacker is installed, close cover A first, then lower the stacker.
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Paper Jam MP A (MP tray or Cover A)
1. Open the MP tray.
2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
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3. Open cover A.
Note:
When the optional Stacker is installed, raise the stacker first, then open cover A.
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4. Hold the handle of the imaging cartridge and pull it out.
Note:
Place the cartridge on a clean, flat surface.
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5. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
Note:
When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then
pull it straight out.
6. Reinstall the imaging cartridge.
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7. Close cover A.
Note:
When the optional Stacker is installed, close cover A first, then lower the stacker.
Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A, Paper Jam C4 A (All paper
cassettes and Cover A)
The instruction describes about standard lower paper cassette C1 as an example. Use the same
procedure for optional paper cassette C2, C3, and C4.
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1. Pull out the paper cassette from the printer.
2. Remove the tray cover and discard any crumpled paper. Then, reattach the tray cover.
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3. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper.
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4. Open cover A.
Note:
When the optional Stacker is installed, raise the stacker first, then open cover A.
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5. Hold the handle of the imaging cartridge and pull it out.
Note:
Place the cartridge on a clean, flat surface.
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6. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
Note:
When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then
pull it straight out.
7. Open the MP tray.
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8. Pull out the MP tray from the printer.
9. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed
paper.
10. Insert the MP tray into the printer.
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11. Close the MP tray.
12. Reinsert the paper cassette.
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13. Reinstall the imaging cartridge.
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14. Close cover A.
Note:
When the optional Stacker is installed, close cover A first, then lower the stacker.
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Paper Jam DM (Duplex Unit’s cover)
1. Press the unlock button to unlock the hooks. Then open the Duplex Unit’s cover.
2. Gently remove the jammed paper inside the cover. Be careful not to tear the paper.
Note:
❏ If paper is torn, be sure to remove all torn parts.
❏ When you cannot remove jammed paper by this procedure, open cover A or cover B and remove
the jammed paper as described in “Paper Jam B A (Cover B or A)” on page 161.
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3. Close the Duplex Unit’s cover.
Paper Jam STK (Stacker)
1. Open the stacker cover by pulling the tab at the top left of the stacker cover.
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2. Remove any jammed paper inside the Stacker.
3. Close the Stacker cover.
Printing a Configuration Status Sheet
To confirm the current status of the printer, and that the options are installed correctly, print a
configuration status sheet using the printer’s control panel or the printer driver.
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To print a configuration status sheet from the printer’s control panel, see “Printing a Configuration
Status Sheet” on page 105.
To print a configuration status sheet from the printer driver, for Windows, see “Printing a
configuration status sheet” on page 205.
Operational Problems
The Ready light does not turn on
Cause
What to do
The power cord may not be properly plugged into the
electrical outlet.
Turn off the printer, check the power cord connections between
the printer and the electrical outlet, then turn the printer back on.
The electrical outlet may be controlled by an outside
switch or an automatic timer.
Make sure that the switch is turned on or plug another electrical
device into the outlet to check whether the outlet is operating
properly.
The circuit breaker switch located on the back of the
printer is off.
Make sure that there is no electrical leakage, and then turn the
circuit breaker switch on. See “Earth leakage circuit protector” on
page 15.
The printer does not print (Ready light off)
Cause
What to do
The printer is offline.
Press the Start/Stop button once to switch the printer to ready
status. Make sure that the Ready light turns on.
Some error may have occurred.
Check the LCD panel to see if an error message appears.
The Ready light is on but nothing prints
Cause
What to do
Your computer may not be properly connected to the
printer.
Perform the procedure illustrated in the Setup Guide.
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Cause
What to do
The interface cable may not be plugged in securely.
Check both ends of the interface cable between the printer and
the computer.
You may not be using the correct interface cable.
If you are using the parallel interface, make sure that the cable is
a double-shielded, twisted-pair interface cable no more than six
feet in length.
If you are using the USB interface, use a Revision 2.0 cable.
Your application software is not properly set up for your
printer.
Make sure that the printer is selected in your application software.
Your computer system’s memory is too small to handle
the volume of data in your document.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer if
you can.
The optional product is not available
Cause
What to do
The printer does not recognize the optional product.
Print a configuration status sheet to see if the printer recognizes
the optional product. If not, reinstall the optional product.
For Windows users, EPSON Status Monitor is not
installed.
For Windows users:
You have to install EPSON Status Monitor, or make settings
manually in the printer driver. See “Making Optional Settings” on
page 205.
The remaining service life of the consumables is not updated (Windows only)
Cause
What to do
The interval between updating information for the
consumables is too long.
Press the Get Information Now button on the Consumable Info
Settings dialog box. You can also change the interval for updating
information about the consumables on the Consumable Info
Settings dialog box.
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Cannot install software or drivers
Cause
What to do
You are not accessing the operating system with the
administrator privilege.
Access the operating system with the administrator privilege.
Cannot access the shared printer
Cause
What to do
Inappropriate texts are used for the Share name of the
shared printer.
Do not use spaces or hyphens for the Share name.
An additional driver cannot be installed on the client
computer, although the print server’s OS and the client
OS are different.
Install the printer drivers from the CD-ROM.
Your network system causes this problem.
Ask the administrator of the network for assistance.
Note:
For the additional driver to be installed, please see the table below.
Server OS
Client OS
Additional Driver
Windows 2000
Windows XP or 2000 clients
Intel Windows 2000
Windows XP*
Windows XP or 2000 clients
Intel Windows 2000 or XP
Windows XP x64 clients
x64 Windows XP
Windows XP or 2000 clients
x86 Windows 2000, Windows XP and
Windows Server 2003
Windows XP x64 clients
x64 Windows XP and Windows Server
2003
Windows Vista, XP, or 2000 clients
x86 Type 3 - User Mode
Windows Vista x64 or XP x64 clients
x64 Type 3 - User Mode
Windows XP x64, Server 2003, or
Server 2003 x64*
Windows Vista, Vista x64, Server
2008, or Server 2008 x64
*
The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows
2003 Service Pack 1, or later.
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Printout Problems
The font cannot be printed
Cause
What to do
For Windows users, you may use the printer fonts
substituted for specified TrueType fonts.
In the printer driver, choose the Print TrueType fonts as bitmap
check box in the Extended Settings dialog box.
The selected font is not supported by your printer.
Make sure that you have installed the correct font. See the Font
Guide for more information.
Printout is garbled
Cause
What to do
The interface cable may not be plugged in securely.
Make sure that both ends of the interface cable are plugged in
securely.
You may not be using the correct interface cable.
If you are using the parallel interface, make sure that the cable is
a double-shielded, twisted-pair interface cable no more than six
feet in length.
If you are using the USB interface, use a Revision 2.0 cable.
The emulation setting for the port may not be correct.
Specify the emulation mode by using the printer’s control panel
menus. See “Emulation Menu” on page 69.
Note:
If a configuration status sheet does not print correctly, your printer may be damaged. Contact your
dealer or a qualified service representative.
The printout position is not correct
Cause
What to do
The page length and margins may be set incorrectly in
your application.
Make sure that you are using the correct page length and margin
settings in your application.
The Paper Size setting may be incorrect.
Make sure the correct paper size is set in the Tray Menu on the
control panel.
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Cause
What to do
The MP Tray Size setting may be incorrect.
When loading paper for which the size is not specified with Auto
setting, specify the correct paper size by the tray paper size switch
or on the MP Tray Size setting in the Tray Menu on the control
panel.
The size of the loaded paper is incorrect.
MP tray:
Make sure that the size of paper loaded in the MP tray matches
the tray paper size switch and the MP Tray Size setting in the
Tray Menu. See “MP tray” on page 30.
Lower paper cassette:
Make sure that the size of paper loaded in the lower paper cassette
matches the Cassette1 Size, Cassette2 Size,
Cassette3 Size, or Cassette4 Size setting in the Tray Menu
and the positions of the paper guides are correct. See “Standard
lower paper cassette” on page 33.
Graphics do not print correctly
Cause
What to do
The printer emulation setting in your application may be
incorrect.
Make sure that your application is set for the printer emulation
you are using. For example, if you are using the ESC/Page mode,
make sure that your application is set to use an ESC/Page printer.
You may need more memory.
Graphics require large amounts of memory. Install an appropriate
memory module. See “Memory Module” on page 131.
Print Quality Problems
The background is dark or dirty
Cause
What to do
You may not be using the correct type of paper for your
printer.
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See “Available paper types” on
page 229 for information on choosing paper.
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages with
only one character per page.
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Cause
What to do
The Density setting may be too dark.
In the printer driver, click Extended Setting on the Optional
Settings tab, and then lighten the Density setting.
White dots appear in the printout
Cause
What to do
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages with
only one character per page.
Print quality or tone is uneven
Cause
What to do
Your paper may be moist or damp.
Do not store paper in a humid or damp environment.
The imaging cartridge may be near the end of its service
life.
If the message on the LCD panel or in EPSON Status Monitor
indicates that the imaging cartridge is near the end of its service
life, replace the imaging cartridge. See “Replacing Consumable
Products” on page 147.
For Windows users, you can also check the remaining service life
of the imaging cartridge by looking at the Basic Settings tab in
the printer driver.
There may be a problem with imaging cartridge.
Replace the imaging cartridge. See “Replacing Consumable
Products” on page 147.
Half-tone images print unevenly
Cause
What to do
Your paper may be moist or damp.
Do not store paper in a humid or damp environment. Be sure to
use paper that is newly unwrapped.
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Cause
What to do
The imaging cartridge may be near the end of its service
life.
If the message on the LCD panel or in EPSON Status Monitor
indicates that the imaging cartridge is near the end of its service
life, replace the imaging cartridge. See “Replacing Consumable
Products” on page 147.
For Windows users, you can also check the remaining service life
of the imaging cartridge by looking at the Basic Settings tab in
the printer driver.
The gradation setting is too small when printing
graphics.
For Windows users, on the Basic Settings tab in the printer driver,
select Advanced and click the More Settings button. Then select
the Halftoning.
There may be a problem with imaging cartridge.
Replace the imaging cartridge. See “Replacing Consumable
Products” on page 147.
Toner smudges
Cause
What to do
Your paper may be moist or damp.
Do not store your paper in a humid or damp environment.
You may not be using the correct type of paper for your
printer.
EPSON Color Laser Paper or smooth, high-quality copier paper is
recommended for best results. See “Available paper types” on
page 229 for information on choosing paper.
The paper path inside the printer may be dusty.
Clean internal printer components by printing three pages with
only one character per page.
There may be a problem with imaging cartridge.
Replace the imaging cartridge. See “Replacing Consumable
Products” on page 147.
Areas are missing in the printed image
Cause
What to do
Your paper may be moist or damp.
This printer is sensitive to moisture absorbed by the paper. The
higher the moisture content in the paper, the lighter the printout.
Do not store paper in a humid or damp environment.
You may not be using the correct type of paper for your
printer.
If the surface of your paper is too rough, printed characters may
appear distorted or broken. Smooth, high-quality copier paper is
recommended for best results. See “Available paper types” on
page 229 for information on choosing paper.
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Completely blank pages are output
Cause
What to do
The printer may have loaded more than one sheet at a
time.
Remove the paper stack and fan it. Tap it on a flat surface to even
the edges, then reload the paper.
The problem may be with your application or interface
cable.
Print out a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 184. If a blank page is
ejected, the problem may be with the printer. Turn off the printer
and contact your dealer.
The Paper Size setting may be incorrect.
Make sure the correct paper size is set in the Tray Menu on the
control panel.
The MP Tray Size setting may be incorrect.
When loading paper for which the size is not specified with Auto
setting, specify the correct paper size by the tray paper size switch
or on the MP Tray Size setting in the Tray Menu on the control
panel.
The cartridge seal may not be pulled out of the imaging
cartridge.
Make sure that the cartridge seal has been pulled out completely.
The imaging cartridge may be near the end of its service
life.
If the message on the LCD panel or in EPSON Status Monitor
indicates that the imaging cartridge is near the end of its service
life, replace the imaging cartridge. See “Replacing Consumable
Products” on page 147.
For details, see the instructions on the imaging cartridge package.
For Windows users, you can also check the remaining service life
of the imaging cartridge by looking at the Basic Settings tab in
the printer driver.
There may be a problem with imaging cartridge.
Replace the imaging cartridge. See “Replacing Consumable
Products” on page 147.
The printed image is light or faint
Cause
What to do
Your paper may be moist or damp.
Do not store your paper in a humid or damp environment.
The Toner Save mode may be on.
Turn off the Toner Save mode using the printer driver or the
printer’s control panel menus.
For Windows users, on the Basic Settings tab in the printer driver,
click Advanced and select the More Settings button. Then
deselect the Toner Save check box.
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Cause
What to do
The imaging cartridge may be near the end of its service
life.
If the message on the LCD panel or in EPSON Status Monitor
indicates that the imaging cartridge is near the end of its service
life, replace the imaging cartridge. See “Replacing Consumable
Products” on page 147.
For Windows users, you can also check the remaining service life
of the imaging cartridge by looking at the Basic Settings tab in
the printer driver.
There may be a problem with imaging cartridge.
Replace the imaging cartridge. See “Replacing Consumable
Products” on page 147.
The Density setting may be too dark.
In the printer driver, click Extended Setting on the Optional
Settings tab, and then lighten the Density setting.
The non-printed side of the page is dirty
Cause
What to do
Toner may have spilled onto the paper feed path.
Clean internal printer components by printing three pages with
only one character per page.
Print quality decreased
Cause
What to do
The printer cannot print in the required quality level
because of insufficient memory, and the printer lowers
the quality automatically so that the printer can continue
printing.
Check to see if the printout is acceptable. If not, add more memory
for a permanent solution or lower print quality temporarily in the
printer driver.
If RAM Disk is set to Maximum or Normal on the control panel, you
can increase the available memory space by changing this setting
to Off.
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Memory Problems
Insufficient memory for current task
Cause
What to do
The printer has insufficient memory for current task.
Add more memory for a permanent solution or lower print quality
temporarily in the printer driver.
If RAM Disk is set to Maximum or Normal on the control panel, you
can increase the available memory space by changing this setting
to Off.
Insufficient memory to print all copies
Cause
What to do
The printer does not have sufficient memory to collate
print jobs.
Reduce the size of print jobs, or increase the available memory on
your printer. You can increase the available memory by installing
an optional memory module or CompactFlash memory. See
“Installing a memory module” on page 132 or “Installing a
CompactFlash memory” on page 140 for details.
When RAM Disk is set to Maximum or Normal on the control panel,
you can increase the amount of available memory by changing
this setting to off.
Paper Handling Problems
Paper does not feed properly
Cause
What to do
The paper guides are not set correctly.
Make sure that the paper guides in all the paper cassettes and the
MP tray are set to the correct paper size positions.
The paper source setting may not be correct.
Make sure that you have selected the correct paper source in your
application.
There may be no paper in the paper source.
Load paper into the selected paper source.
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Cause
What to do
The size of loaded paper differs from the control panel
or printer driver settings.
Make sure that the correct paper size and paper source are set in
the control panel or printer driver.
Too many sheets may be loaded in the MP tray or paper
cassettes.
Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper source,
see “General” on page 231.
If paper does not feed from the optional paper cassette
unit, the unit may not be installed properly.
For instructions on installing the unit, see “Optional Paper
Cassette Unit” on page 108.
The pickup roller is dirty.
Clean up the pickup roller. For instructions, see “Cleaning the
pickup roller” on page 149.
The optional paper cassette may not be installed
properly.
See “Optional Paper Cassette Unit” on page 108 for instructions
on installing an optional paper cassette unit.
Paper cannot be output to the Stacker
Cause
What to do
The Stacker is not installed correctly.
Print a configuration status sheet to see if the Stacker is installed
correctly. See “Printing a Configuration Status Sheet” on page
184.
If the Stacker is not installed correctly, turn off the printer and
reinstall the Stacker properly.
Problems Using Options
To confirm your options are installed correctly, print a configuration status sheet. See “Printing a
Configuration Status Sheet” on page 184 for details.
The message Invalid AUX I/F Card appears on the LCD panel
Cause
What to do
The printer cannot recognize the installed optional
interface card.
Turn off the printer, then remove the card. Make sure the interface
card is of a supported model.
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Paper does not feed from the optional paper cassette
Cause
What to do
The paper guides are not set correctly.
Make sure that the paper guides in the optional paper cassettes
are set to the correct paper size positions.
The optional paper cassette may not be installed
properly.
See “Optional Paper Cassette Unit” on page 108 for instructions
on installing an optional paper cassette unit.
The paper source setting may not be correct.
Make sure you have selected the proper paper source in your
application.
There may be no paper in the paper cassette.
Load paper into the selected paper source.
Too many sheets may be loaded in the paper cassette.
Make sure that you have not tried to load too many sheets of
paper. For the maximum paper capacity for each paper source,
see “MP tray” on page 30, “Standard lower paper cassette” on
page 33, and “Optional paper cassette unit” on page 38.
The paper size is not set correctly.
Make sure to set the paper guides in the optional paper cassette
correctly.
Feed jam when using the optional paper cassette
Cause
What to do
The paper is jammed at the optional paper cassette.
See “Clearing Jammed Paper” on page 156 to clear jammed paper.
An installed option cannot be used
Cause
What to do
The installed option is not defined in the printer driver.
For Windows users:
You have to make settings manually in the printer driver. See
“Making Optional Settings” on page 205.
Correcting USB Problems
If you are having difficulty using printer with a USB connection, see if your problem is listed below,
and take any recommended actions.
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USB connections
USB cables or connections can sometimes be the source of USB problems.
For best results, you should connect the printer directly to the computer’s USB port. If you must use
multiple USB hubs, we recommend that you connect the printer to the first-tier hub.
Windows operating system
Your computer must be a model pre-installed with Windows Vista, Vista x64, XP, XP x64, 2000,
Server 2008, Server 2008 x64, Server 2003, or Server 2003 x64, or a model that was pre-installed with
Windows 2000, Server 2003, or Server 2003 x64, and upgraded to Windows Vista, Vista x64, XP, XP
x64, Server 2008, or Server 2008 x64. You may not be able to install or run the USB printer driver on
a computer that does not meet these specifications or that is not equipped with a built-in USB port.
For details about your computer, contact your dealer.
Printer software installation
Incorrect or incomplete software installation can lead to USB problems. Take note of the following
and perform the recommended checks to ensure proper installation.
Checking printer software installation
When using Windows Vista, Vista x64, XP, XP x64, 2000, Server 2008, Server 2008 x64, Server 2003,
or Server 2003 x64, you must follow the steps in the Setup Guide packed with the printer to install
the printer software. Otherwise, Microsoft’s Universal driver may be installed instead. To check if
the Universal driver has been installed, follow the steps below.
1. Open the Printers folder, then right-click the icon of your printer.
2. Click Printing Preferences on the shortcut menu that appears, then right-click anywhere in the
driver.
If About is displayed in the shortcut menu that appears, click it. If a message box with the words
“Unidrv Printer Driver” appears, you must reinstall the printer software as described in the Setup
Guide. If About is not displayed, the printer software has been installed correctly.
Troubleshooting
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Note:
❏ For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation
process, click Yes. If you click No, you will have to install the printer software again.
❏ For Windows Vista, Vista x64, XP, XP x64, Server 2003, or Server 2003 x64, if the Software
Installation dialog box appears during the installation process, click Continue Anyway. If you click
STOP Installation, you will have to install the printer software again.
❏ For Windows Server 2008 or Server 2008 x64, if the Windows Security dialog box appears during
the installation process, click Install this driver software anyway. If you click Don’t install this
driver software, you will have to install the printer software again.
Status and Error Messages
You can see the printer’s status and error messages on the LCD panel. For more information, see
“Status and Error Messages” on page 92.
Canceling Printing
Press the + Cancel Job button on the printer’s control panel.
To cancel a print job before it is sent from your computer, see “Cancelling a Print Job” on page 43.
Printing in the PostScript 3 Mode Problems
The problems listed in this section are those that you may encounter when printing with the PostScript
driver. All procedural instructions refer to the PostScript printer driver.
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The printer does not print correctly in the PostScript mode
Cause
What to do
The printer’s emulation mode setting is incorrect.
The printer is set to the Auto mode by default, so that it can
automatically determine the encoding used in the received print
job data and select the appropriate emulation mode. However,
there are situations where the printer cannot select the correct
emulation mode. In this case, it must be set manually to PS3.
Set the emulation mode through the SelecType Emulation Menu
on the printer. See “Emulation Menu” on page 69.
The printer’s emulation mode setting for the interface
that you are using is incorrect.
The emulation mode can be set individually for each interface
which receives print job data. Set the emulation mode for the
interface you are using to PS3.
Set the emulation mode through the SelecType Emulation Menu
on the printer. See “Emulation Menu” on page 69.
The printer does not print
Cause
What to do
The Save as File check box is selected on the Output
Options sheet in the Print dialog box (for Mac OS X
10.3.9).
Clear the Save as File check box on the Output Options sheet in
the Print dialog box.
An incorrect printer driver is selected.
Make sure that the PostScript printer driver that you are using to
print is selected.
The Emulation Menu in the printer’s Control Panel is set
to a mode other than Auto or PS3 for the interface that
you are using.
Change the mode setting to either Auto or PS3.
The printer or its driver does not appear in utilities in the printer configuration
(Macintosh only)
Cause
What to do
The printer name has been changed.
Ask the network administrator for details, then select the
appropriate printer name.
The AppleTalk zone setting is incorrect (for Mac OS X 10.4
or below).
Open the Print & Fax (for Mac OS X 10.5) or Printer Setup Utility
(Mac OS X 10.4 or below), then select the AppleTalk zone that the
printer is connected to.
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The font on the printout is different from that on the screen
Cause
What to do
The PostScript screen fonts are not installed.
The PostScript screen fonts must be installed on the computer
that you are using. Otherwise, the font that you select is
substituted by some other font for display on the screen.
For Windows users only
Specify the appropriate substitution fonts using the Font
Substitution Table.
The appropriate substitution fonts are not correctly
specified on the Device Settings sheet of the printer’s
Properties dialog box.
The printer fonts cannot be installed
Cause
What to do
The Emulation menu in the printer’s Control Panel is not
set to PS3 for the interface that you are using.
Change the Emulation Menu setting to PS3 for the interface that
you are using, then try reinstalling the printer fonts again.
The edges of texts and/or images are not smooth
Cause
What to do
The Print Quality is set to Fast.
Change the Print Quality setting to Fine or Maximum.
The printer does not have sufficient memory.
Increase the printer memory.
The printer does not print normally via the USB interface
Cause
What to do
For Windows users only
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the Data Format
setting, which is accessed by clicking Advanced on the PostScript
sheet of the printer’s Properties, is set to ASCII or TBCP.
The Data Format setting in the printer’s Properties is not
set to ASCII or TBCP.
If your computer is running Windows Vista, Vista x64, XP, XP x64,
click the Device Settings tab in the printer’s Properties, then click
the Output Protocol setting and select ASCII or TBCP.
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Cause
What to do
For Macintosh users only
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the print setting
in the application is set to ASCII encoding.
The print setting in the application is set to Binary
encoding.
The printer does not print normally via the network interface
Cause
What to do
For Windows users only
If the file is created in an application that allows you to change
the data format or encoding, such as Photoshop, make sure that
the setting in the application matches that in the printer driver.
The Data Format setting is different from the data format
setting specified in the application.
For Windows users only
The computer is connected to the network using
AppleTalk in a Windows 2000 environment, and the
Send CTRL+D Before Each Job or Send CTRL+D After
Each Job setting on the Device Settings sheet of the
printer’s Properties dialog box is set to Yes.
For Windows users only
The print data is too large.
Make sure that both the Send CTRL+D Before Each Job and
Send CTRL+D After Each Job settings are set to No.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 82 for details.
For Windows users only
Printing cannot be performed using the network
interface.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 82 for details.
An undefined error occurs (Macintosh only)
Cause
What to do
The version of the Mac OS that you are using is
unsupported.
This printer’s driver can only be used on Macintosh computers
running Mac OS X version 10.3.9 or later.
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Printing in the PCL6/5 Mode Problems
The problems listed in this section are those that you may encounter when printing in the PCL6/
PCL5 mode. All procedural instructions, refer to “About the PCL Printer Driver” on page 226.
The printer does not print
Cause
What to do
The Print to file check box is selected in the Print
dialog box.
Clear the Print to file check box in the Print dialog box.
The printer does not print correctly in the PCL mode (only for Epson PCL6
printer driver)
Cause
What to do
Graphics Mode may be set to Vector and the printing
data may include the data that cannot be printed in
the setting.
Access the printer driver, click the Graphics tab, then set the
Graphics Mode to Raster.
The printer does not start manual duplex printing (only for Epson PCL6
printer driver)
Cause
What to do
The Print directly to the printer check box is not
selected.
Select the Print directly to the printer check box on the Details tab.
The Network port is selected.
Change the port to either LPT or USB. The page order for duplex
printing will be corrected.
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The font on the printout is different from that on the screen
Cause
What to do
The EPSON Screen Fonts are not installed.
The screen fonts must be installed on the computer that you are
using. Otherwise, the font that you select is substituted by some
other font for display on the screen.
The edges of texts and/or images are not smooth (only for Epson PCL6 printer
driver)
Cause
What to do
The resolution is set to 300 dpi.
Access the printer driver, click the Graphics tab, then select 600 dpi
as the resolution.
The printer does not have sufficient memory.
Increase the printer memory.
The RITech is set to Off.
Access the printer driver, click the Graphics tab, then select On for
RITech from the drop-down list.
Cannot print from Citrix Presentation Server 4.5 (only for Epson PCL6 printer
driver)
Cause
What to do
The Enable advanced printing features setting is set
to On.
1. Right-click the printer’s icon in the Printers folder, then select
Properties.
2. Click the Advanced tab, then clear the Enable advanced printing
features check box.
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Chapter 8
About the Printer Software for Windows
Using the Printer Driver
The printer driver is the software that allows you to adjust printer settings to get the best results.
Note:
The printer driver’s online help provides details on printer driver settings.
Note for Windows Vista users:
Do not press the power button or put your computer to standby or hibernate mode manually during
printing.
Accessing the printer driver
You can access the printer driver directly from any application programs, and from your Windows
operating system.
The printer settings made from any Windows applications override the setting made from the
operating system.
From the application
Click Print, Print Setup, or Page Setup from the File menu. As necessary, click Setup, Options,
Properties, or a combination of these buttons.
Windows Vista, Server 2008 users
Click
Start, click Control Panel, then double-click Printers. Right-click your printer’s icon,
then click Printing Preferences.
Windows XP, Server 2003 users
Click Start, click Printers and Faxes. Right-click your printer’s icon, then click Printing
Preferences.
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Windows 2000 users
Click Start, point to Settings, then click Printers. Right-click your printer’s icon, then click Printing
Preferences.
Printing a configuration status sheet
To confirm the current status of the printer, print a configuration status sheet from the printer driver.
Note:
Print the configuration status sheet on A4 size paper (Landscape.)
1. Access the printer driver.
2. Click the Optional Settings tab and then click Configuration in Print Status Sheets.
Making Extended Settings
You can make various settings in the Extended Settings dialog box. To open the dialog box, click
Extended Settings on the Optional Settings tab.
Making Optional Settings
You can update the installed option information manually if you have installed options to your
printer.
1. Access the printer driver.
2. Click the Optional Settings tab, then select Update the Printer Option Info Manually.
3. Click Settings. The Optional Settings dialog box appears.
4. Make settings for each installed option, then click OK.
Displaying consumable information
The remaining service life of the consumables is displayed on the Basic Settings tab.
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Note:
❏ This function is available only when EPSON Status Monitor is installed.
❏ This information might be different from the information displayed in EPSON Status Monitor. Use
EPSON Status Monitor to get more detailed information about consumables.
❏ If the genuine consumables are not used, the level indicator and the alert icon showing the remaining
service life are not displayed.
Ordering Consumables
Click the Order Online button on the Basic Settings tab. See “Order Online” on page 214 for details.
Note:
This function is available only when EPSON Status Monitor is installed.
Using EPSON Status Monitor
EPSON Status Monitor is a utility program that monitors your printer and gives you information
about its current status.
Installing EPSON Status Monitor
1. Make sure that the printer is off and that Windows is running on your computer.
2. Insert the printer software CD-ROM in the CD-ROM drive.
Note:
❏ If the Epson Installation Program screen does not appear automatically, click
Start, then
click Computer (for Windows Vista or Server 2008) or click the My Computer icon on the
desktop (for Windows XP, 2000 or Server 2003). Right-click the CD-ROM icon, click Open in
the menu that appears, then double-click Epsetup.exe.
❏ If the language selection window appears, select the desired language.
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3. Click Custom Install.
Note:
❏ See the Network Guide for information on installing EPSON Status Monitor on a network.
❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor
from the CD-ROM with administrator privileges in each client.
4. Click EPSON Status Monitor.
5. Read the license agreement statement, then click Accept.
6. Select your country or region, then click OK. Epson Web site is registered.
Note:
❏ Be sure to register the Web site to order consumables online.
❏ If you click the Cancel button, the Web site is not registered, but the EPSON Status Monitor
installation continues.
7. When the installation is complete, click OK.
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Accessing EPSON Status Monitor
Right-click the EPSON Status Monitor tray icon on the taskbar, then select the printer name and
menu you want to access.
Note:
❏ You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional
Settings tab on the printer driver.
❏ The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings
tab in the printer driver.
*
About
You can obtain information about EPSON Status Monitor such as product versions or
interface versions.
Simple Status
You can check printer status, errors, and warnings.
Detailed Status*
You can monitor detailed printer status. When a problem occurs, the most probable
solution is displayed. See “Detailed Status” on page 209.
Replacement Parts
Information*
You can obtain information on paper sources and replacement parts. See “Replacement
Parts Information” on page 210.
Job Information*
You can check print job information. See “Job Information” on page 211.
Notice Settings
You can make specific monitoring settings. See “Notice Settings” on page 213.
Order Online
You can order consumables online. See “Order Online” on page 214.
Tray Icon Settings
You can set the information to display when the Tray icon is double-clicked while there
are no jobs sent from the computer.
You can also access any of the menus by clicking the appropriate tab on each information window.
Note for Windows Vista and Server 2008 users:
EPSON Status Monitor is not available for monitoring Netware printers.
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Note for Windows XP users:
EPSON Status Monitor is not available when printing from a Remote Desktop connection.
Note for NetWare users:
When monitoring NetWare printers, a Novell Client that corresponds to your operating system must
be used. Operation is confirmed for the versions below:
❏ For Windows XP or 2000:
Novell Client 4.91 SP1 for Windows 2000/XP
❏ To monitor a NetWare printer, connect only one print server to each queue. For directions, see the
Network Guide for the printer.
❏ You cannot monitor a NetWare queue printer beyond the IPX router because the setting for IPX
hops is 0.
❏ This product supports NetWare printers configured by a queue-based printing system such as
Bindery or NDS. You cannot monitor NDPS (Novell Distributed Print Services) printers.
Detailed Status
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Replacement Parts Information
Note:
To change the two windows above, click
or
.
a.
Paper:
Displays the paper size, the paper type and the approximate amount of paper remaining
in the paper source.
b.
Toner:
Indicates the remaining service life of the imaging cartridge. The toner icon flashes when
the imaging cartridge has some error or has neared the end of its service life.
c.
Fuser Unit:
Indicates the remaining service life of the fuser unit. The service icon flashes when the fuser
unit has some error or has neared the end of its service life.
d.
Order Online
button:
Clicking this button enables you to order consumables online. See “Order Online” on page
214 for details.
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Note:
The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used.
Job Information
a.
Job Name:
Displays the user’s print job names. Other user’s print jobs are displayed as --------.
b.
Status:
Waiting:
Indicates the print job is waiting to be printed.
Spooling:
Indicates the print job is being spooled on your computer.
Deleting:
Indicates the print job is being deleted.
Printing:
Indicates the print job is printed currently.
Completed:
Indicates the print job have finished.
Canceled:
Indicates the print job have been canceled.
Held:
Indicates the print job is on hold.
c.
User:
Displays the user name.
d.
Computer:
Displays the name of the computer that sent the print job.
e.
Job Type:
Displays the job type. The jobs are displayed as Stored, Verify, Re-Print, and Confidential
respectively. About the Reserve Job function, see “Using the Reserve Job Function” on
page 62.
f.
Cancel Job
button:
Cancels the selected print job.
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g.
Print button:
Prints the held status job.
h.
Refresh button:
Refreshes the information on this menu.
i.
Display settings
button:
Displays the Display Settings dialog box to select items and the order they are displayed
on the Job Information screen and to select the type of jobs to be displayed.
Note for Windows XP users:
Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with
Windows clients do not support the Job Management function.
The Job Information tab is available when the following connections are used:
Server and Client Environments:
❏ When using the shared Windows 2000, Server 2008, Server 2008 x64, Server 2003, or Server 2003
x64 LPR connection with Windows Vista, Vista x64, XP, XP x64, or 2000 clients.
❏ When using the shared Windows Vista, Vista x64, 2000, Server 2008, Server 2008 x64, Server
2003, or Server 2003 x64 Standard TCP/IP connection with Windows Vista, Vista x64, XP, XP
x64, or 2000.
❏ When using the shared Windows Vista, Vista x64, 2000, Server 2008, Server 2008 x64, Server
2003, or Server 2003 x64 EpsonNet Print TCP/IP connection with Windows Vista, Vista x64, XP,
XP x64, or 2000 clients.
Client only Environments:
❏ When using the LPR connection (in Windows Vista, Vista x64, XP, XP x64, or 2000).
❏ When using the Standard TCP/IP connection (in Windows Vista, Vista x64, XP, XP x64, or 2000).
❏ When using the EpsonNet Print TCP/IP connection (in Windows Vista, Vista x64, XP, XP x64,
or 2000).
Note:
You cannot use this function in the following situations:
❏ When using an optional Ethernet interface card that does not support the job management function.
❏ When the NetWare connections do not support the job management function.
❏ When the printing jobs from NetWare and NetBEUI are displayed as “Unknown” on the Job
Management menu.
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❏ Note that if the user account used to log on to a client is different from the user account used to
connect to the server, the job management function is not available.
Notice Settings
a.
Monitor the printing status check
box:
When this check box is selected, EPSON Status Monitor monitors the printer
status during a print job is processed.
b.
More Settings button:
Opens the More Settings dialog box to set how to display the tray icon.
c.
Pop-up Notice:
Sets the notification to be displayed.
d.
Allow monitoring of shared
printers check box:
When this check box is selected, a shared printer can be monitored by other
computers.
If you connect the printer via a server with Windows Point & Print and the
server and the client are both Windows XP or later, it communicates with
the OS communication function. Therefore you can monitor the printer
without selecting this check box.
e
More Settings button:
Opens the More Settings dialog box to set how to communicate with the
shared printer.
f.
Display the Order Online window
automatically check box:
When this check box is selected, the Order Online window appears
automatically when a consumable becomes low or reaches end of service
life.
g.
Display once a day when a
replacement part is low check
box:
When this radio button is selected, the Order Online window appears
automatically once a day when you start printing or display the status by
accessing EPSON Status Monitor.
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h.
Display only when a replacement
part first becomes low check box:
When this radio box is selected, the Order Online window appears
automatically only when a replacement part first becomes low.
i.
More Settings button:
Opens the More Settings dialog box in which you can set the URL for placing
an order appears.
j.
Monitor Settings button:
Opens the Monitor Settings dialog box to set the monitoring interval.
Note for Windows Vista users:
When Allow monitoring of the shared printers check box is selected, the User Account Control dialog
box will appear. Then click Continue to make the settings.
Note:
When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be
monitored on the print server.
Order Online
a.
Text box:
Displays the consumables and codes.
b.
Order Now/Find Dealer button:
Connects to the URL where you can place an order and find the dealer
nearest you.
If you do not want a confirmation message, select the Do not display
the confirmation message before connecting check box in the More
Settings dialog box. The More Setting dialog box appears by clicking the
More Settings button in the Notice Settings dialog box.
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c.
Replacement Parts button:
Displays the replacement parts information.
d.
Do not display this window
automatically until a replacement
part becomes low or reaches the end
of its service life check box:
When this check box is selected, the Order Online window appears
automatically only when a replacement part first becomes low or reaches
end of service life.
Note for Windows users:
If you do not register the URL when you install EPSON Status Monitor, you cannot order online. If
necessary, uninstall EPSON Status Monitor once, then register the URL when you reinstall it.
Uninstalling the Printer Software
Note:
The illustrations in this section show Windows XP screens. They may be different from the screens for
your operating system.
1. Quit all applications.
2. For Windows Vista or Server 2008, click Start, then click Control Panel.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, click Start, click Control Panel, then
click Add or Remove Programs.
For Windows 2000, click Start, point to Settings, then click Control Panel.
3. For Windows Vista or Server 2008, double-click the Programs and Features icon.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, click the Change or Remove
Programs icon.
For Windows 2000, double-click the Add/Remove Programs icon.
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4. For Windows Vista or Server 2008, select EPSON Printer Software, then click Uninstall/
Change.
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select EPSON Printer
Software, then click Change/Remove.
5. Click the Printer Model tab, select your printer’s icon.
6. If you wish to uninstall only a utility, click the Utilities tab, and select the check box for the printer
software you want to uninstall.
7. Click OK.
Note:
You can uninstall EPSON Network Utility. When the utility is uninstalled, you cannot display the
printer status from EPSON Status Monitor of other printers.
8. Follow the on-screen instructions.
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Chapter 9
About the PostScript Printer Driver
System Requirements
Printer hardware requirements
Recommended
Memory
Standard + 256 MB (for duplex printing of image data at Fine)
Note:
Add more memory modules into your printer if the amount of memory currently installed does not
meet your printing needs.
Computer system requirements
Windows
Recommended
OS
Windows Vista, Vista x64, XP, XP x64 or 2000
Remarks
No restrictions for these systems
Mac OS X
Recommended
OS Version
Mac OS X 10.3.9 or later
Computer
Power Mac G3, G4, G5, iMac, eMac, PowerBook G3, G4, or iBook
Note:
To use binary data, Epson recommends that you use AppleTalk for the printer’s network connection.
If you use a protocol other than AppleTalk for the network connection, you need to set Binary to On
in the PS3 Menu on the control panel. If you use the printer with a local connection, you cannot use
binary data.
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Using the PostScript Printer Driver with Windows
To print in the PostScript mode, you will have to install the printer driver. See the appropriate sections
below for installation instructions according to the interface that you are using to print.
Installing the PostScript printer driver for the parallel interface
c
Caution:
Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is
connected via a parallel port. It may damage the system.
Note:
❏ Installing the printer software for Windows Vista, Vista x64, XP, XP x64, or 2000 may require
administrator privileges. If you have problems, ask your administrator for more information.
❏ Turn off all virus protection programs before installing the printer software.
1. Make sure that the printer is turned off. Insert the printer software CD-ROM into your CD-ROM
drive.
2. For Windows 2000, click Start, point to Settings, and click Printers. Then double-click the
Add Printer icon.
For Windows Vista, Vista x64, XP, click Start, point to Printer and Faxes, and click Add a
printer in the Printer Tasks menu.
3. The Add Printer Wizard appears. Then click Next.
4. Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
5. Select LPT1 as the port the printer is connected to, then click Next.
6. Click Have Disk and specify the following path for the CD-ROM. If your CD-ROM drive is D:,
the path will be D:\ADOBEPS\ENGLISH\PS_SETUP
Then click OK.
Note:
Change the drive letter as needed for your system.
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7. Select the printer, then click Next.
8. Follow the on-screen instructions for the rest of the installation.
9. When installation is done, click Finish.
Installing the PostScript printer driver for the USB interface
c
Caution:
Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is
connected via a USB port. It may damage the system.
Note:
❏ Installing the printer software for Windows Vista, Vista x64, XP, XP x64, or 2000 may require
administrator privileges. If you have problems, ask your administrator for more information.
❏ Turn off all virus protection programs before installing the printer software.
1. Make sure that the printer is turned off. Insert the printer software CD-ROM into your CD-ROM
drive.
2. Connect your computer to the printer with a USB cable, then turn on the printer.
Note for Windows Vista users:
Without the Windows driver or the Adobe PS driver, the display shows “Found New Hardware.”
In this case, click Ask me again later.
3. For Windows Vista, Vista x64, XP or XP x64, click Start, point to Printer and Faxes, and click
Add a printer in the Printer Tasks menu.
For Windows 2000, click Start, point to Settings, and click Printers. Then double-click the
Add Printer icon.
4. The Add Printer Wizard appears. Then click Next.
5. Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
6. Select USB as the port the printer is connected to, then click Next.
About the PostScript Printer Driver
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7. Click Have Disk and specify the following path for the CD-ROM. If your CD-ROM drive is D:,
the path will be D:\ADOBEPS\ENGLISH\PS_SETUP. Then click OK.
Note:
Change the drive letter as needed for your system.
8. Select the printer, then click Next.
9. Follow the on-screen instructions for the rest of the installation.
10. When installation is done, click Finish.
Installing the PostScript printer driver for the network interface
Note:
❏ Set the network settings before installing the printer driver. Refer to the Network Guide that comes
with your printer for details.
❏ Turn off all virus protection programs before installing the printer software.
1. Make sure that the printer is turned on. Insert the printer software CD-ROM into your CD-ROM
drive.
2. For Windows Vista, Vista x64, XP, or XP x64, click Start, point to Printer and Faxes, and click
Add a printer in the Printer Tasks menu.
For Windows 2000, click Start, point to Settings, and click Printers. Then double-click the
Add Printer icon.
3. The Add Printer Wizard appears. Then click Next.
4. Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
5. Select the Create a new port check box and select Standard TCP/IP Port from the drop-down
list. Click Next.
6. Click Next.
7. Specify the IP address and port name, then click Next.
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8. Click Finish.
9. Click Have Disk in the Add Printer Wizard and specify the following path for the CD-ROM. If
your CD-ROM drive is D:, the path will be D:\ADOBEPS\ENGLISH\PS_SETUP.
Then click OK.
Note:
Change the drive letter as needed for your system.
10. Select the printer and click Next.
11. Follow the on-screen instructions for the rest of the installation.
12. When installation is done, click Finish.
Accessing the PostScript printer driver
You can change the PostScript printer driver settings in the PostScript printer driver. To access the
printer driver, see “Accessing the printer driver” on page 204.
Using AppleTalk under Windows 2000
Use the following settings if your machine is running Windows 2000, and the printer is connected
through an network interface using the AppleTalk protocol:
❏ Select PS3 as the Network setting in the control panel’s Emulation Menu.
❏ On the Device Settings sheet of the printer’s Properties dialog box, make sure that SEND CTRL-D
Before Each Job and SEND CTRL-D After Each Job are set to No.
❏ TBCP (Tagged binary communications protocol) cannot be used as the Output Protocol setting.
Using the PostScript Printer Driver with Macintosh
Installing the PostScript printer driver
Note:
Make sure that no applications are running on your Macintosh before installing the printer driver.
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For Mac OS X users
Note:
Make sure that Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below)
is not open.
1. Insert the printer software CD-ROM into your CD-ROM drive.
2. Double-click the CD-ROM icon.
3. Double-click Mac OS X, then double-click PS Installer.
4. The Install EPSON PostScript Software screen appears, click Continue, then follow the on-screen
instructions.
5. Easy Install is displayed on the screen. Click Install.
Note:
For Mac OS X 10.4 or below, if the Authenticate window appears, enter the user name and password
for an administrator.
6. When installation is done, click Close.
Selecting the printer
After installing the PostScript 3 printer driver, you need to select the printer.
In a network environment
For Mac OS X users
Note:
❏ Although EPSON FireWire appears in the interface pop-up list, you cannot use FireWire for printer
connection in the PostScript 3 mode.
❏ You need to make the settings for your installed options manually when the printer is connected
using USB, IP printing, or Bonjour (Rendezvous). When the printer is connected using AppleTalk,
the printer software automatically makes the settings.
❏ Make sure to specify ASCII as the data format in the application.
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1. For Mac OS X 10.5 users, open the System Preferences, and then double-click the Print & Fax
icon.
For Mac OS X 10.4 or below users, open the Applications folder, open the Utilities folder, and
then double-click Printer Setup Utility.
The Printer List window appears.
2. Click Add in the Printer List window.
3. Select the protocol or the interface that you are using from the pop-up list.
Note for AppleTalk users:
Make sure to select AppleTalk. Do not select EPSON AppleTalk, because it cannot be used with
the PostScript 3 printer driver.
Note for IP Printing users:
❏ Make sure to select IP Printing. Do not select EPSON TCP/IP, because it cannot be used with
the PostScript 3 printer driver.
❏ After selecting IP Printing, enter the IP address for the printer, then make sure to select the Use
default queue on server check box.
Note for USB users:
Make sure to select USB. Do not select EPSON USB, because it cannot be used with the PostScript
3 printer driver.
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4. Follow the instructions as appropriate below to select your printer.
AppleTalk
Select your printer from the Name List, then select Auto Select from the Printer Model List.
IP Printing
Select Epson from the Name List, then select your printer from the Printer Model List.
USB
Select your printer from the Name List, then select your printer from the Printer Model List.
Note for Mac OS X 10.4 or below users:
If ESC/Page driver is not installed, your printer model is automatically selected in the Printer Model
List when you select your printer from the Name List while the printer is on.
Bonjour (Rendezvous)
Select your printer, the printer name is followed by (PostScript), from the Name List. Your
printer model is automatically selected in the Printer Model List.
Note for Bonjour (Rendezvous) users:
If your printer model is not automatically selected in the Printer Model list, you need to reinstall
the PostScript printer driver. See “Installing the PostScript printer driver” on page 221.
5. Click Add.
Note for IP Printing users, USB or Bonjour (Rendezvous) users:
Select your printer from the Printer list, then select Show Info from the Printers menu. The Printer
Info dialog box appears. Select Installable Options from the pop-up list, then make the necessary
settings.
6. Confirm that your printer’s name is added to the Printer List. Then quit Print & Fax (for Mac
OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below).
Accessing the PostScript printer driver
You can change the PostScript printer driver settings in the PostScript printer driver. To access the
printer driver, see “Accessing the printer driver” on page 204.
Changing the printer setup settings
You can change or update the printer setup settings according to the options installed in your printer.
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For Mac OS X users
1. Access the printer driver. The Printer List window appears.
2. Select the printer from the list.
3. Select Show Info from the Printers menu. The Printer Info dialog box appears.
4. Make necessary changes to the settings, then close the dialog box.
5. Quit Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below).
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Chapter 10
About the PCL Printer Driver
About the PCL Mode
Hardware requirements
Your printer must meet the following hardware requirements to be able to use the PCL6/PCL5 printer
driver.
Memory requirements for using the PCL6/PCL5 printer driver are shown below. Install optional
memory modules into your printer if the amount of memory currently installed does not meet your
printing needs.
Minimum memory
*
128 MB*
Printing may not be possible with this amount of memory, depending on the specifics of the job being printed.
System requirements (only for Epson PCL6 printer driver)
To use the PCL6 printer driver, your computer must be running the following Microsoft Windows
versions and your computer must meet the system requirement of the each operating system.
Supported operating systems
Windows Vista/Vista x64
Windows XP/XP x64
Windows Server 2008 x84/Server 2008 x64
Windows Server 2003/Server 2003 x64
Windows 2000
Windows NT 4.0
Windows Me
Windows 98
Windows 95
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Using the PCL6 Printer Driver (Only for Epson PCL6 Printer Driver)
To print in the PCL mode, you will have to install the printer driver. Consult the customer support
in your region regarding how to get the printer driver.
Note:
The PCL6 printer driver and EPSON Status Monitor cannot be used at the same time.
Installing the PCL6 printer driver
Note:
❏ Installing the printer software for Windows Vista, XP, 2000, Server 2008, or Server 2003 may require
administrator privileges. If you have problems, ask your administrator for more information.
❏ Turn off all virus protection programs before installing the printer software.
❏ The examples in this section are from the Windows XP operating system. They may vary in
appearance from what actually appears on your screen; however, the instructions are the same.
❏ When uninstalling the printer driver, select EPSON Monochrome Laser P6 in the uninstallation
program. If you select EPSON Printer Software, the uninstallation may not be completed
successfully.
1. Make sure that the printer is turned off.
2. Double-click SETUP.EXE. The End User License Agreement dialog box appears.
3. Read the license agreement. If you agree with the terms, select the I accept the terms of the
above License Agreement check box. Then click Next.
4. Select the name of your printer, then click Next.
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5. Select the OS that you are using and the Yes or No check box depending on whether you want
to share your printer on the network or not. Then click Next.
Note:
❏ When using setup.exe to do the installation, you can select a platform, different from the current
Windows OS, in Available Platforms. This is so that when you perform an installation using
Point & Print, you can upload printer drivers for other platforms.
❏ If you are installing a printer driver for the PC that you are currently using, select the Windows
OS that is the platform of your PC. If you select a different Windows OS, the printer driver will
not be installed correctly.
6. Confirm the printer port you want to use is selected and your printer name is shown. If not, select
the port you want to use from the drop-down list and type your printer.s name in the Printer
Name box. Select the Yes or No check box depending on whether you want to set this printer as
the default printer. Then click Next.
7. You can start the installation now. Click Finish to continue.
8. Installation is complete. Click Exit to Windows.
After the installation is done, click Printer Properties to make the appropriate settings.
Note:
If you want to change the settings, you can access the PCL6 printer driver by clicking Document
Default.
Accessing the PCL6 printer driver
You can change the PCL6 printer settings in the PCL6 printer driver. To access the printer driver, see
“Accessing the printer driver” on page 204.
Updating the printer driver
When you install optional products, you have to update the printer driver manually. See the following
instructions.
1. Click the Printer tab of the Properties dialog box.
2. Select the option that you installed.
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Appendix A
Technical Specifications
Paper
Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock
before purchasing large quantities or printing large jobs.
Available paper types
*
Paper type
Description
Plain paper
Weight: 60 to 90 g/m2 (Recycled paper is acceptable.*)
Envelopes
No paste and no tape. No plastic window. (unless specifically designed for
laser printers.)
Labels
The backing sheet should be covered completely, with no gaps between
labels.
Transparencies
Transparencies for laser printers or copiers.
Thick paper
Weight: 90 to 157 g/m2
Extra thick paper
Weight: 157 to 216 g/m2
Colored paper
Non coated
Paper with letterhead
Paper and ink of letterheads must be compatible with laser printers.
Use recycled paper only under normal temperature and humidity conditions. Poor quality paper may reduce print quality,
or cause paper jams and other problems.
Paper that should not be used
You cannot use the following paper in this printer. It may cause printer damage, paper jams, and
poor print quality:
❏ Media meant for other black-and-white laser printers, color laser printers, color copiers,
black-and-white copiers, or ink jet printers
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❏ Previously printed paper by any other black-and-white laser printers, color laser printers, color
copiers, black-and-white copiers, ink jet printers, or thermal transfer printers
❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper,
or paper that uses high-temperature-sensitive ink (around 200 ˚C)
❏ Labels that peel easily or labels that do not cover the backing sheet completely
❏ Special surface-coated paper or special surface-colored paper
❏ Paper that has binder holes or is perforated
❏ Paper that has glue, staples, paper clips, or tape on it
❏ Paper that attracts static electricity
❏ Moist or damp paper
❏ Paper of uneven thickness
❏ Overly thick or thin paper
❏ Paper that is too smooth or too rough
❏ Paper that is different on the front and back
❏ Paper that is folded, curled, wavy, or torn
❏ Paper of irregular shape, or paper that does not have right angle corners
Printable area
The assured printable area is an area 4 mm from all sides.
*
*
* 4 mm
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Note:
❏ The printable area may be smaller depending on the application.
❏ When printing on envelopes, the assured printable area is an area 10 mm from all sides.
Printer
General
Printing method:
Laser beam scanning and dry electrophotographic process
Resolution:
300 × 300 dpi, 600 × 600 dpi, 1200 × 1200 dpi
Continuous printing speed*:
Up to 44 pages per minute on A4 size paper
Paper feed:
Automatic or manual feed
Paper feed alignment:
Center alignment for all sizes
Input paper supply:
MP tray:
plain paper
Up to a 17.5 mm thick stack, or up to 150 sheets
(60 to 90 g/m2)
envelopes
Up to 10 pieces
transparencies
Up to 75 sheets
labels
Up to 75 sheets
thick paper
Up to a 17.5 mm thick stack
extra thick paper
Up to a 17.5 mm thick stack
Standard lower paper cassette:
plain paper
Up to a 59.4 mm thick stack, or up to 500 sheets
(60 to 90 g/m2)
Optional paper cassette unit:
plain paper
Up to a 59.4 mm thick stack, or up to 500 sheets
(60 to 90 g/m2)
Paper output:
Face-down tray
For all paper types and sizes
Stacker
For plain paper, and thick paper
For A4, A5, B5, LT, HLT, GLT, EXE size paper
See “A4 Stacker” on page 236 for details.
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Paper output capacity:
Printer language:
User's Guide
Face-down tray
Up to 500 sheets of plain paper (80 g/m2)
Stacker
Up to 500 sheets of plain paper (80 g/m2)
ECP/Page
ESC/P 2 24-pin printer emulation (ESC/P 2 mode)
ESC/P 9-pin printer emulation (FX mode)
IBM Proprinter emulation (I239X mode)
Adobe PostScript3 (PS3 mode)
PCL6/PCL5 emulation (PCL mode)
*
Resident fonts:
84 scalable fonts, and 7 bitmap fonts for ESC/Page
95 scalable fonts, and 5 bitmap for PCL5
80 scalable fonts, and 1 bitmap for PCL6
17 scalable fonts for PostScript3
RAM:
128 MB, expandable up to 576 MB
Printing speed varies by paper type or other conditions.
Environmental
Temperature:
Humidity:
Altitude:
In use:
10 to 35˚C (50 to 95˚F)
Not in use:
0 to 35˚C (32 to 95˚F)
In use:
15 to 85% RH
Not in use:
10 to 85% RH
2,000 meters (6,562 feet) maximum
Mechanical
Dimensions
Weight
Height:
390 mm (15.4 in.)
Width:
518 mm (20.4 in.)
Depth:
429 mm (16.9 in.)
Approx. 22.5 kg (about 49.6 lb)
(Excluding consumables and options)
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Electrical
120 V
220-240 V
Rated voltage
110 V-120 V
220 V-240 V
Rated frequency
50 Hz / 60 Hz
50 Hz / 60 Hz
Rated current
12.5 A
6.0 A
Average
712 W
703 W
MAX
1130 W
1150 W
During ready mode
86 W
88 W
During sleep mode*
4 W or below
7 W or below
Power consumption
*
During
printing
Values represent power consumption while all operations are completely suspended. Power consumption varies
depending on operating conditions, and whether a type-B interface card is installed or a USB memory is inserted.
Standard and approvals
European model:
Low Voltage Directive 2006/95/EC
EMC Directive 2004/108/EC
EN 60950-1
EN 60825-1
EN 55022 Class B
EN 55024
EN 61000-3-2
EN 61000-3-3
Interfaces
Parallel Interface
Use the IEEE 1284-I compliant parallel interface connector.
ECP mode/Nibble mode
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USB interface
USB 2.0 High Speed mode
Note:
❏ Only computers equipped with a USB connector and running Windows Vista, Vista x64, XP, XP
x64, 2000, Server 2003, or Server 2003 x64, support the USB interface.
❏ Your computer must support USB 2.0 in order to use USB 2.0 as the interface to connect your
computer to the printer.
❏ Since USB 2.0 is fully compatible with USB 1.1, USB 1.1 can be used as an interface.
❏ USB 2.0 can be used with Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, and Server
2003 x64, operating systems.
Ethernet interface
You can use an IEEE 802.3 100BASE-TX/10 BASE-T straight-through shielded, twisted-pair interface
cable with an RJ45 connector.
Options and Consumable Products
Optional paper cassette unit
Product code/Model:
C12C802542 / L571AC1*
Paper size:
A3, A4, A5, B4, B5, Letter (LT), Legal (LGL)
Paper weight:
60 to 90 g/m2 (17 to 24 lb)
Paper feed:
One paper cassette mounted
Automatic feed delivery system
Cassette capacity up to 500 sheets
Paper types:
Plain paper
Power supply:
DC 24 V / 1.7 A and DC 3.3 V / 0.1 A supplied by the printer
Dimensions and weight:
Height:
143 mm (5.6 in.)
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*
Width:
505 mm (19.9 in.)
Depth:
373 mm (14.7 in.)
Weight:
6.3 kg (13.9 lb) including cassette
User's Guide
This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.
Duplex Unit
Product code/Model:
C12C802552*
Paper size:
A3, A4, A5, B4, B5, Letter (LT), Half Letter (HLT), Legal (LGL), Government Legal (GLG),
Ledger (B), Executive (EXE), F4
Paper weight:
60 to 157 g/m2 (16 to 42 lb)
Paper feed:
Automatic feed delivery system
Paper types:
Plain paper
Power supply:
DC 24 V / 1.6 A and DC 3.3 V / 0.1 A supplied by the printer
Dimensions and weight:
*
Height:
233 mm (9.2 in.)
Width:
435 mm (17.1 in.)
Depth:
147 mm (5.8 in.)
Weight:
2.3 kg (5.1 lb)
This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.
Memory modules
Make sure that DIMM you purchase is compatible with EPSON products. For details, contact the
store where you purchased this printer or the EPSON sales company.
Memory size:
16, 32, 64, 128, or 256 MB
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CompactFlash memory
Contact the EPSON sales company for detail information.
A4 Stacker
Product code:
C12C802562 / L571AST*
Output capacity:
Up to 500 sheets (When using 80 g/m2 paper)
Paper size:
A4, A5, B5, Letter (LT), Half Letter (HLT), Government Letter (GLT), Executive (EXE)
Paper weight:
60 to 157 g/m2 (16 to 42 lb)
Paper types:
Plain paper, Thick paper
Power supply:
DC 24V - 0.4A supplied by the printer
Power consumption:
24 V / 1.5 A and 3.3 V / 0.2 A supplied by the printer
Dimensions and weight:
*
Height:
212 mm (8.3 in.)
Width:
501 mm (19.7 in.)
Depth:
312 mm (12.3 in.)
Weight:
3.0 kg (6.6 lb)
This product conforms to CE marking requirements in accordance with EMC Directive 2004/108/EC.
Imaging Cartridge/Return Imaging Cartridge
Product code/Model:
Imaging Cartridge
Return Imaging Cartridge*2
1188/1188*1
1189/1189*1
Storage temperature:
0 to 35˚C (32 to 95˚F)
Storage humidity:
15 to 85% RH
*1 This product conforms to CE marking requirements in accordance with EMC Directive 2004/108/EC.
*2 Return imaging cartridges are not sold in some areas. Contact your local Epson dealer/representative about the
availability of the Return imaging cartridge scheme.
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Appendix B
Where To Get Help
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support services for
assistance. If customer support for your area is not listed below, contact the dealer where you
purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use with your product
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson
Customer support.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your
product documentation, we provide the following sources for obtaining information:
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Your Dealer
Don’t forget that your dealer can often help identify and resolve problems. The dealer should always
be the first call for advise on problems; they can often solve problems quickly and easily as well as
give advise on the next step to take.
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the
occasional surf! The site provides a download area for drivers, Epson contact points, new product
information and technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators
on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our
Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest
dealer or service agent is located. Many types of queries are answered here.
The Helpdesk numbers are:
Phone:
1300 361 054
Fax:
(02) 8899 3789
We encourage you to have all the relevant information on hand when you ring. The more information
you prepare, the faster we can help solve the problem. This information includes your Epson product
documentation, type of computer, operating system, application programs, and any information you
feel is required.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
Sales Enquiries, and Technical Support via e-mail are available.
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Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
and e-mail are available.
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone):
84-8-823-9239
Service Center:
80 Truong Dinh Street, District 1, Hochiminh City Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
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World Wide Web (http://www.epson.co.id)
❏ Information on product specifications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
❏ Sales enquiries and product information
❏ Technical support
Phone
(62) 21-572 4350
Fax
(62) 21-572 4357
Epson Service Center
Jakarta
Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung
Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya
Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta
Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan
Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
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Makassar
User's Guide
MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson
Hong Kong Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to
provide users with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone:
(852) 2827-8911
Fax:
(852) 2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.com.my)
❏ Information on product specifications, drivers for download
Where To Get Help
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EPSON AcuLaser M8000 Series
User's Guide
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone:
603-56288288
Fax:
603-56288388/399
Epson Helpdesk
❏ Sales enquiries and product information (Infoline)
Phone:
603-56288222
❏ Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone:
603-56288333
Help for Users in India
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and products enquiry are available.
Epson India Head Office - Bangalore
Phone:
080-30515000
Fax:
30515005
Epson India Regional Offices:
Location
Telephone number
Fax number
Mumbai
022-28261515 /16/17
022-28257287
Where To Get Help
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EPSON AcuLaser M8000 Series
Location
Telephone number
Fax number
Delhi
011-30615000
011-30615005
Chennai
044-30277500
044-30277575
Kolkata
033-22831589 / 90
033-22831591
Hyderabad
040-66331738/ 39
040-66328633
Cochin
0484-2357950
0484-2357950
Coimbatore
0422-2380002
NA
Pune
020-30286000 /30286001/30286002
020-30286000
Ahmedabad
079-26407176 / 77
079-26407347
User's Guide
Helpline
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free
number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to contact the
Epson Philippines Corporation at the telephone and fax numbers and e-mail address below:
Trunk Line:
(63-2) 706 2609
Fax:
(63-2) 706 2665
Helpdesk Direct Line:
(63-2) 706 2625
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web (http://www.epson.com.ph)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
and E-mail Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
Where To Get Help
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Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Where To Get Help
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EPSON AcuLaser M8000 Series
User's Guide
Index
password config................................................................90
PCL....................................................................................81
printing..............................................................................70
PS3......................................................................................82
quick print job..........................................................77, 104
reserve job data..............................................................104
reset....................................................................................76
setup...................................................................................72
system information..........................................................68
tray.....................................................................................69
USB....................................................................................79
A
Anti-copy (copy protection) function
how to use (Windows)....................................................60
AUX menu...........................................................................81
Available paper..................................................................229
B
Bookmark menu..................................................................91
C
Canceling printing....................................................106, 198
Clock menu..........................................................................77
CompactFlash memory
how to install..................................................................140
how to remove................................................................145
specifications..................................................................236
Confidential Job menu...............................................77, 105
Consumable products
Replacing.........................................................................147
Consumables
specification (imaging cartridge).................................236
Contacting Epson..............................................................237
Control panel.....................................................................106
overview............................................................................25
Control panel menus
about..................................................................................64
AUX...................................................................................81
bookmark..........................................................................91
clock...................................................................................77
confidential job........................................................77, 105
emulation..........................................................................69
ESCP2................................................................................84
FX.......................................................................................86
how to access....................................................................64
I239X.................................................................................88
information.......................................................................66
network..............................................................................80
panel settings....................................................................64
parallel...............................................................................78
D
Duplex printing...................................................................48
Duplex Unit
how to install..................................................................118
how to remove................................................................120
specifications..................................................................235
E
Emulation menu..................................................................69
EPSON Status Monitor
Accessing EPSON Status Monitor (Windows).........208
Installing EPSON Status Monitor (Windows)..........206
Job Information (Windows)........................................211
Notice Settings (Windows)..........................................213
Order Online..................................................................214
Replacement Parts Information (Windows)..............210
Status (Windows)..........................................................209
ESCP2 menu........................................................................84
Ethernet..............................................................................234
F
FX menu...............................................................................86
G
Guides
Index
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EPSON AcuLaser M8000 Series
Font Guide........................................................................28
Network Guide.................................................................28
Online Help......................................................................28
Setup Guide......................................................................27
User’s Guide.....................................................................27
H
Headers and footers............................................................54
Help
Epson...............................................................................237
Hidden Watermark (copy protection) function.............60
How to register menus as bookmarks..............................65
I
I239X menu..........................................................................88
Imaging cartridge
Specifications..................................................................236
Information menu...............................................................66
Installing options
installing a CompactFlash memory............................140
installing a memory module........................................132
installing an interface card...........................................138
installing the duplex unit..............................................118
installing the optional paper cassette unit..................108
installing the stacker......................................................121
removing a CompactFlash memory............................145
removing a memory module........................................137
removing an interface card...........................................140
removing the duplex unit.............................................120
removing the optional paper cassette unit.................117
removing the stacker.....................................................127
Installing the postScript printer driver (Macintosh)....221
Installing the PostScript printer driver for the network
interface (Windows)...............................................220
Installing the PostScript printer driver for the parallel
interface (Windows)...............................................218
Installing the PostScript printer driver for the USB
interface (Windows)...............................................219
Interface cards
how to install..................................................................138
how to remove................................................................140
Interfaces
ethernet...........................................................................234
User's Guide
Parallel.............................................................................233
USB..................................................................................234
M
Maintenance
printer..............................................................................148
Printer (pickup roller)...................................................149
Memory module
how to install..................................................................132
how to remove................................................................137
specifications..................................................................235
MP tray
Specifications....................................................................30
Supported paper...............................................................30
N
Network menu.....................................................................80
O
Optional paper cassette unit
how to install..................................................................108
how to remove................................................................117
specifications..................................................................234
Options
specifications (CompactFlash).....................................236
specifications (duplex unit)..........................................235
specifications (memory module).................................235
specifications (optional paper cassette unit)..............234
specifications (stacker)..................................................236
Overlay
how to create (Windows)................................................55
how to print (Windows).................................................57
how to use (Windows)....................................................55
P
Paper
available paper................................................................229
loading the MP tray.........................................................30
loading the optional paper cassette...............................38
loading the standard lower paper cassette....................33
printable area..................................................................230
Index
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EPSON AcuLaser M8000 Series
Special media....................................................................39
unavailable paper...........................................................229
Paper Jam A (Cover A).....................................................157
Paper Jam B A (Cover B or A).........................................161
Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A,
Paper Jam C4 A (All paper cassettes and Cover
A)..............................................................................172
Paper Jam DM (Duplex Unit’s cover)............................182
Paper Jam MP A (MP tray or Cover A).........................168
Paper Jam STK (Stacker)..................................................183
Paper jams
how to clear.....................................................................156
Paper source
MP tray..............................................................................30
optional paper cassette....................................................38
standard lower paper cassette........................................33
Parallel Interface................................................................233
Parallel menu.......................................................................78
Password config menu........................................................90
PCL menu.............................................................................81
PCL printer driver
about the PCL Mode.....................................................226
hardware requirements.................................................226
system requirements......................................................226
PostScript printer driver
Accessing the PostScript printer driver (Macintosh)
...................................................................................224
Accessing the PostScript printer driver (Windows)
...................................................................................221
hardware requirements.................................................217
Installing the PostScript printer driver for Mac OS
X users......................................................................222
Selecting a printer in a network environment for
Mac OS X users.......................................................222
PostScript printer driver settings
Using AppleTalk under Windows 2000.....................221
Precautions
Replacing consumable products..................................147
Print layout
Modifying the print layout.............................................50
Printer
cleaning...........................................................................148
cleaning (pickup roller).................................................149
consumable products......................................................27
electrical..........................................................................233
User's Guide
environmental................................................................232
general.............................................................................231
mechanical......................................................................232
optional products.............................................................26
parts (front view).............................................................23
parts (inside).....................................................................25
parts (rear view)...............................................................24
standard and approvals.................................................233
transporting......................................................................17
transporting (long distance).........................................153
transporting (short distance).......................................154
Printer driver
Accessing the printer driver (Windows)....................204
Uninstalling the Printer software (Windows)...........215
Printer driver settings
Creating an overlay (Windows).....................................55
Delete the form overlay data on the storage................59
Duplex printing................................................................48
Making a new watermark...............................................53
Making Extended settings (Windows).......................205
Making Optional settings (Windows)........................205
Output Settings................................................................49
print layout.......................................................................50
Printing the copy-protected document........................60
Printing with an overlay..................................................57
Printing with storage form overlay...............................59
Register the storage form overlay data on the storage
.....................................................................................58
Re-Print Job......................................................................62
Reserve Job........................................................................62
Using a watermark...........................................................52
Using an overlay...............................................................55
Using headers and footers..............................................54
Using storage form overlay.............................................58
Printer software (Windows)
About...............................................................................204
Printing menu......................................................................70
Problems, solving
contacting Epson...........................................................237
PS3 menu..............................................................................82
Q
Quick Print Job menu.................................................77, 104
Index
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EPSON AcuLaser M8000 Series
User's Guide
R
U
Relocating the printer.........................................................17
Replacement Messages.....................................................147
Reserve job data.................................................................104
Reset menu...........................................................................76
Unavailable paper..............................................................229
USB......................................................................................234
USB menu.............................................................................79
W
S
Service.................................................................................237
Setup menu...........................................................................72
Special media
Printing on........................................................................39
Stacker.................................................................................121
Status and error messages..................................................92
Status sheet
how to print............................................................105, 184
Storage form overlay
how to delete (Windows)................................................59
how to print (Windows).................................................59
how to register (Windows).............................................58
how to use (Windows)....................................................58
System information menu..................................................68
Watermark
how to make.....................................................................53
how to use.........................................................................52
T
Toner
Toner Save mode.............................................................47
Toner Save mode.................................................................47
Transporting the printer (long distance).......................153
Transporting the printer (short distance)......................154
Tray menu............................................................................69
Troubleshooting..............................92, 105 , 156 , 184 , 198
memory problems..........................................................194
operational problems....................................................185
options.............................................................................195
paper handling problems..............................................194
PCL6 mode.....................................................................202
PostScript 3 mode..........................................................198
print quality problems...................................................189
printout problems..........................................................188
USB problems.................................................................196
Index
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