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VoIP Singlewire-enabled
Ceiling Speaker
Operations Guide
Part Number
011102*, RAL 9002, Gray White, Standard
011103, RAL 9003, Signal White, Optional
*Replaces the 011065 number.
Document Part #930320C for Firmware Version 1.2.1
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601
VoIP Singlewire-enabled Ceiling Speaker Operations Guide 930320C
Part #
011102*, RAL 9002, Gray White, Standard
011103, RAL 9003, Signal White, Optional
*Replaces the 011065 number.
COPYRIGHT NOTICE:
© 2010, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or implied, including any warranty or merchantability or fitness for any purpose, with respect to this manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make changes, without notice, to this manual and to any such product, software, firmware, and/or hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be the trademarks or registered trademarks of their respective owners.
CyberData Corporation
Phone: (831) 373-2601
Technical Support Ext. 333 [email protected]
Fax: (831) 373-4193
Company and product information at www.cyberdata.net
930320C Operations Guide
Revision History
Revision
A
B
C
Date Released Description of Changes
12/18/2009 This is the first release of the manual.
5/27/2010 Adds information about the following 01 numbers:
6/25/2010
011102*, RAL 9002, Gray White, Standard
011103, RAL 9003, Signal White, Optional
*Replaces the 011065 number.
Updates firmware version to 1.2.1.
Updates Figure 2-6, "Running the V2 Speaker with Auxiliary Power" with
new 01 part numbers for the auxiliary speaker.
CyberData Corporation 930320C Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
GENERAL ALERT
Warning
Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
GENERAL ALERT
CyberData Corporation 930320C Operations Guide
Pictorial Alert Icons
GENERAL ALERT
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be followed by a hazard level heading and more specific information about the hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and health practices and determine the applicability of regulatory limitations prior to use. Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons.
CyberData Corporation 930320C Operations Guide
Abbreviations and Terms
Abbreviation or Term
A-law
AVP
Cat 5
DHCP
LAN
LED
Mbps
NTP
PBX
PoE
RTP
RTFM
Talkback
TFTP u-law
UC
VoIP
Definition
A standard companding algorithm, used in European digital communications systems to optimize, i.e., modify, the dynamic range of an analog signal for digitizing.
Audio Video Profile
TIA/EIA-568-B Category 5
Dynamic Host Configuration Protocol
Local Area Network
Light Emitting Diode
Megabytes per Second.
Network Time Protocol
Private Branch Exchange
Power over Ethernet (as per IEEE 802.3af standard)
Real-time Transport Protocol
Reset Test Function Management
Two-way communication enabled
Trivial File Transfer Protocol
A companding algorithm, primarily used in the digital telecommunication
Unified Communications
Voice over Internet Protocol
CyberData Corporation 930320C Operations Guide
Contents
Chapter 1 Product Overview 1
Chapter 2 Installing the Singlewire-enabled Speaker 6
Appendix A Mounting the Speaker 29
Appendix B Setting up a TFTP Server 32
Appendix C Troubleshooting/Technical Support 33
Index 36
i
Operations Guide 930320C CyberData Corporation
1 Product Overview
The CyberData Singlewire-enabled Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice-over-
IP (VoIP) public address loudspeaker that easily connects into existing local area networks with a single CAT5 cable connection. The speaker is compatible with Singlewire's InformaCast software. Its small footprint and low height allows the speaker to be discretely mounted almost anywhere.
Note The version of InformaCast needs to be 4.0 or higher.
Note Prior to installation, create a plan for the locations of your speakers.
General Alert
Consult local building and electrical code requirements prior to installation.
GENERAL ALERT
1
Operations Guide 930320C CyberData Corporation
Product Overview
How to Identify This Product
2
1.1 How to Identify This Product
To identify the VoIP Singlewire-enabled Ceiling Speaker, look for a model number label similar to
the one shown in Figure 1-1 . The model number on the label should be one of the following:
• 011102*, RAL 9002, Gray White, Standard Color
• 011103, RAL 9003, Signal White, Optional Color
*Replaces 011065.
Figure 1-1. Model Number Label
WWW.CYBERDATA.NET
SPEAKER,V2,VoIP INDOOR PAGING,
CEILING/WALL MNT,SINGLEWIRE
011102A / 021037G
102000001
Model number
Operations Guide 930320C CyberData Corporation
1.2 Installation
illustrates a typical configurations for the Singlewire-enabled Speaker.
Figure 1-2. Typical Installation
802.3af Compliant Ethernet Switch
1 2 3 4 5 6
Product Overview
Installation
3
Speaker Speaker Clock Kit IP Phone InformaCast Server
See the following sections for other installation options:
●
Section 2.2.1.3, "Running the Singlewire-enabled Speaker with Auxiliary Power"
●
●
Section 2.2.2.1, "Singlewire-enabled Speaker with Extra Speaker Connection"
Section 2.2.2.2, "Singlewire-enabled Speaker with Line Out"
1.3 Product Features
●
●
●
●
●
●
Web-based firmware upgradeable
Small footprint
High efficiency speaker driver
PoE 802.3af Enabled (Powered-over-
Ethernet)
Network and external speaker volume control
Auto detect for CyberData Clock kit
Operations Guide 930320C CyberData Corporation
Product Overview
Supported Protocols
4
1.4 Supported Protocols
The Singlewire-enabled Speaker supports:
• Multicast
• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• InformaCast Version 4.0 and greater
• TFTP Client
Facilitates Web-based firmware upgrades of the latest speaker capabilities.
• RTP
• Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
Packet Time 20 ms
1.5 Product Specifications
Category
Sensitivity
Output
Operating temperature
Port baud rate
Protocol
Power Input
Payload types
Regulatory compliance
Warranty
Dimensions
Weight
Part number
Specification
96dB/1W/1M S.P. Level
10 Watts Peak Power
-30 to 55 C (-22 to 131 F)
10/100 Mbps
Singlewire InformaCast 4.0 and higher
PoE 802.3af (as per IEEE 802.3af standard from a UL listed power source)
G711, A-law and µ-law
FCC Class B, CE
2 years limited
9” x 2.4”
2.8 lbs./shipping weight of 3.8 lbs.
(1.3 kg/shipping weight of 1.7 kg)
011102
Operations Guide 930320C CyberData Corporation
1.6 Dimensions
shows the dimensions for the Singlewire-enabled Speaker.
Figure 1-3. Dimensions
Product Overview
Dimensions
5
3.0 [75] 9.0 [229]
Dimensions are in Inches [Millimeter]
Operations Guide 930320C CyberData Corporation
2 Installing the Singlewire-enabled Speaker
6
2.1 Parts List
Table 2-1 illustrates the parts for each speaker and includes kits for the drop ceiling and drywall
mounting.
Note The installation template for the Singlewire-enabled Speaker is located on the Installation
Quick Reference Guide that is included in the packaging with each speaker.
Table 2-1. Parts
Quantity
1
Part Name
Singlewire-enabled Speaker Assembly
Illustration
1 Installation Quick Reference Guide
1 Speaker Mounting Accessory Kit
(Part #070054A)
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Device Configuration
7
2.2 Device Configuration
Set up and configure each speaker before you mount it.
CyberData delivers each speaker with the following factory default values:
Table 2-2. Factory Network Default Settings—Default of Network
Parameter
IP Addressing
IP Address a
Web Access Username
Web Access Password
Subnet Mask a
Default Gateway a
Factory Default Setting
DHCP
10.10.10.10
admin admin
255.0.0.0
10.0.0.1
a. Default if there is not a DHCP server present.
2.2.1 Connect Power to the Speaker
illustrates how to connect power to the Singlewire-enabled Speaker.
2.2.1.1 Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch
illustrates how to connect the Singlewire-enabled Speaker to a 802.3af compliant PoE switch via a Cat 5 Ethernet cable.
Figure 2-4. Singlewire-enabled Speaker to a 802.3af Compliant PoE Switch
Cat 5 Ethernet cable
802.3af Switch Class “0”
Operations Guide 930320C
Speaker
CyberData Corporation
Installing the Singlewire-enabled Speaker
Device Configuration
8
2.2.1.2 Singlewire-enabled Speaker (with PoE Injector) to a 802.3af Compliant PoE
Switch
separately). A PoE Injector is a power supply solution for those who have a standard Non PoE
Switch.
Figure 2-5. Singlewire-enabled Speaker Speaker (with PoE Injector) to a Non PoE Switch
PoE Injector (Part #010867A)
Cat 5 Ethernet cable
Non PoE Switch
Speaker
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Device Configuration
9
2.2.1.3 Running the Singlewire-enabled Speaker with Auxiliary Power
In Figure 2-6 , the power for the Singlewire-enabled Speaker can either come from an 802.3af
Network connection or from an external source.
Figure 2-6. Running the V2 Speaker with Auxiliary Power
Speaker
12-14 VDC POWER IN +
(+12VDC 500mA)
POWER GND
GND
AC adaptor
12-14 VDC @ 3 Amps
+5 VDC
J10 J9
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Device Configuration
10
2.2.2 Installation Options
illustrates various installation options for the Singlewire-enabled
Speaker.
2.2.2.1 Singlewire-enabled Speaker with Extra Speaker Connection
In Figure 2-7 , the Singlewire-enabled Speaker supports an amplified audio output for a second
analog speaker. While the total speaker wattage is the same, by connecting a low cost analog speaker, additional coverage can be realized.
Speaker Setup When using the second speaker connection, the digital volume control needs to be set to less than level 8 while making pages. Some adjustment of this value may be required depending on the specific PoE switch.
Figure 2-7. Singlewire-enabled Speaker with Extra Speaker Connection
Speaker
POWER IN +
(+12VDC 500mA)
POWER GND
+5 VDC
J10 J9
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
12 gauge wire and a maximum length of 20 feet
8 Ohm Analog Speaker
(Part #011120, RAL 9002)
(Part #011121, RAL 9003)
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Device Configuration
11
2.2.2.2 Singlewire-enabled Speaker with Line Out
In Figure 2-8 , for areas that require more speaker volume, the Singlewire-enabled Speaker can be
connected directly to an auxiliary amplifier to drive additional horns or speakers. This is done through the line-out connection.
Figure 2-8. Singlewire-enabled Speaker with Line Out
Line Out:
Output Signal Amplitudes 2.0 VPP maximum
Output Level +2dBm nominal
Total Harmonic Distortion 0.5% maximum
Output Impedance 10k ohm
Speaker
Office area in Factory
POWER IN +
(+12VDC 500mA)
POWER GND
+5 VDC
J10 J9
AUX SPEAKER (-)
AUX SPEAKER (+)
GND
LINE OUT GND
LINE OUT (+)
Amplifier
Factory Floor
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Device Configuration
12
2.2.3 Confirm that the Speaker is Operational and Linked to the Network
After connecting the speaker to the 802.3af compliant Ethernet hub, the LEDs on the speaker face confirm that the speaker is operational and linked to the network.
Figure 2-9. Status and Activity LEDs
Network
Link/Activity
(Yellow)
Speaker
Status
(Green)
2.2.3.1 Status LED
After supplying power to the speaker:
1. The green power/status LED and the yellow network LED comes on immediately.
2. After about 23 seconds with a static IP address (or 27 seconds if the board is set to use DHCP), the green LED will blink twice to indicate that the board is fully booted.
Note If the board is set to use DHCP and there is not a DHCP server available on the network, it will try five times with a three second delay between tries and eventually fall back to the programmed static IP address (by default 10.10.10.10). This process will take approximately
80 seconds.
2.2.3.2 Link LED
●
●
The Link LED is illuminated when the network link to the speaker is established.
The Link LED blinks to indicate network traffic.
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Device Configuration
13
2.2.4 Confirm the IP Address, Test the Audio, and Check the Volume
2.2.4.1 Reset Test Function Management (RTFM) Switch
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch ( Figure 2-10 ) on the speaker face to announce and confirm the
speaker’s IP Address, test that the audio is working, and check the volume.
Figure 2-10. RTFM Switch
RTFM switch
Operations Guide
To announce a speaker’s current IP address:
1. Press and release the RTFM switch within a five second window.
2. When you hear the IP address announcement, check the speaker volume.
Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present).
Note Pressing and holding the RTFM switch for longer than five seconds will restore the speaker to the factory default settings.
930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Device Configuration
14
2.2.5 Adjust the Volume
To adjust the speaker volume, turn the Volume control dial ( Figure 2-11 ) on the speaker face.
Note The Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled by the Singlewire protocol from InformaCast) and External (volume knob).
Figure 2-11. Volume Control
Volume control dial
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Device Configuration
15
2.2.6 How to Set the Factory Default Settings
2.2.6.1 RTFM Switch
When the speaker is operational and linked to the network, use the Reset Test Function
Management (RTFM) switch ( Figure 2-12 ) on the speaker face to set the factory default settings.
Figure 2-12. RTFM Switch
RTFM switch
To set the factory default settings:
1. Press and hold the RTFM switch for more than five seconds.
2. The speaker announces that it is restoring the factory default settings.
Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present).
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
16
2.3 Configure the Speaker Parameters
To configure the speaker online, use a standard web browser.
Configuration of the speaker is taken care of by the InformaCast server. If an InformaCast server can
not be found, the speaker will return to factory defaults as shown in Table 2-3 .
Table 2-3. Factory Network Default Settings—Default of Network
Parameter
IP Addressing
IP Address a
Web Access Username
Web Access Password
Subnet Mask a
Default Gateway a
Factory Default Setting
DHCP
10.10.10.10
admin admin
255.0.0.0
10.0.0.1
a. Default if there is not a DHCP server present.
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
17
2.3.1 Log in to the Configuration Home Page
1. Open your browser to the Singlewire-enabled Speaker IP address. This can be found within the
InformaCast Server Test Menu.
Note If the network does not have access to a DHCP server, the device will default to an IP address of 10.10.10.10.
Note Make sure that the PC is on the same IP network as the Singlewire-enabled Speaker.
2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (
Web Access Username: admin
Web Access Password: admin
Figure 2-13. Home Page
Operations Guide 930320C CyberData Corporation
Operations Guide
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
18
3. On the Home Page, review the setup details and navigation buttons described in
.
Table 2-4. Home Page Overview
Description Web Page Item
Device Settings
Change Username
Change Password
Re-enter Password
Type in this field to change the username (25 character limit).
Type in this field to change the password (19 character limit).
Type the password again in this field to confirm the new password
(19 character limit).
Current Settings
Serial Number
Mac Address
Firmware Version
IP Addressing
IP Address
Subnet Mask
DNS Server 1
DNS Server 2
Boot Time
Current Time
InformaCast Server
Configuration File
B’casts Accepted
B’casts Rejected
B’casts Rejected
RTP Packets Rx’d
Clock Status
Clock Firmware
Shows the device serial number.
Shows the device Mac address.
Shows the current firmware version.
Shows the current IP addressing setting (DHCP or Static).
Shows the current IP address.
Shows the current subnet mask address.
Shows the current DNS Server 1 address.
Shows the current DNS Server 2 address.
Shows the boot time.
Shows the current time.
Shows the InformaCast Server IP address.
Shows the configuration file.
Shows the number of B’casts accepted.
Shows the number of B’casts rejected.
Shows the number of active B’casts.
Shows the number of RTP packets Rx’d.
Shows the current clock status.
Shows the current clock firmware version.
Link to the Home page.
Link to the Update Firmware page.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
19
2.4 Upgrade the Firmware and Reboot the Singlewireenabled Speaker
To upload the Singlewire-enabled Speaker firmware from your PC:
1. Set up a TFTP server.
If you do not already have a TFTP server running on your network, see
Appendix B, "Setting up a TFTP Server" .
2. Retrieve the latest Singlewire-enabled Speaker firmware from the Singlewire-enabled Speaker
Downloads page at: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeaker/downloads.html
3. Unzip the Singlewire-enabled Speaker version file. This file may contain the following:
• Firmware file
• Release notes
4. Copy the firmware files to be upgraded to the appropriate TFTP server directory:
• c:\tftp-root\for Windows
• /tftpboot/for Linux
5. Log in to the Singlewire-enabled Speaker home page as instructed in
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
20
6. Click the Update Firmware button to open the Upgrade Firmware page. See
.
Figure 2-14. Firmware Upgrade Page
Note
Figure 2-14 shows the factory default settings.
7. Enter the IP address of your TFTP server into the TFTP Server IP parameter field.
8. Enter the firmware filename of the file to be uploaded into the New Filename parameter field.
For example, kernel filename 201-image-spk-sip.bin.
9. Click Upload File.
Note This starts the upload process. Once the Singlewire-enabled Speaker has uploaded the file, the Uploading Firmware countdown page appears, indicating that the firmware is being written to flash. The Singlewire-enabled Speaker will automatically reboot when the upload is complete. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating successful upload and reboot).
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
21
Table 2-5 shows the web page items on the Upgrade Firmware page.
Web Page Item
Firmware Version
TFTP Server IP address
New Filename
Table 2-5. Firmware Upgrade Parameters
Description
Shows the current firmware version.
Enter the IP address of your TFTP server into the TFTP
Server IP parameter field (15 character limit).
Use this field to enter the new file name for the kernel or application firmware file that you are uploading
(25 character limit).
Link to the Home page.
Link to the Update Firmware page.
Click on the Submit button to automatically upload the selected firmware and reboot the system.
Click on the Reboot button to reboot the system.
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Configure the Speaker Parameters
22
2.4.1 Reboot the Singlewire-enabled Speaker
To reboot a Singlewire-enabled Speaker, log in to the web page as instructed in
Section 2.3.1, "Log in to the Configuration Home Page"
.
1. Click Update Firmware to open the Upgrade Firmware page (
).
Figure 2-15. Reboot System Section
Reboot
2. Click Reboot. A normal restart will occur and you will see the following Reboot page.
Figure 2-16. Reboot Page
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
23
2.5 Identifying and Testing a Ceiling Speaker when Using
InformaCast 4.0 or Later
This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker when using Singlewire's InformaCast software version 4.0 or later.
Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
Note CyberData's support is limited to IP endpoint functionality when used with an InformaCast system.
To add the Singlewire-enabled Speaker to the InformaCast server:
1. Click Edit IP Speakers on the Main Screen of the Singlewire Informacast Server Web
Interface .
Figure 2-17. Main Screen of the Singlewire InformaCast Server Web Interface
Operations Guide 930320C
Edit IP Speakers
CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
24
2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new speakers. Click View.
Figure 2-18. IP Speaker Configuration Page
InformaCast has detected new speakers.
View
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
25
3. The IP Speaker Configuration page will show four newly detected speakers. Click Test.
Figure 2-19. IP Speaker Configuration Page
Test
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
26
4. On the Test IP Speaker page, Enter a number into the Test duration field.
5. Click Test.
6. You will hear a tone from the speaker being testing.
7. After the test, click Cancel to return to the IP Configuration page.
Figure 2-20. Test IP Speaker Page
Test duration View Speaker’s Status Page Cancel Test
Note When viewing the speaker's status page via Informacast, Informacast links to the wrong port and path.
Informacast expects our speaker's status page to be at: http://<ipaddr>:10004/status.
The status page is actually at: http://<ipaddr>/ (port 80)
Therefore, if a user clicks the link to view the status page and is directed to: http://10.10.10.10:1004/status
The user will need to edit the url in the address bar to: http://10.10.10.10/
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
27
8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server.
Figure 2-21. IP Configuration Page
Add
Operations Guide 930320C CyberData Corporation
Installing the Singlewire-enabled Speaker
Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later
28
9. On the Add IP Speaker page, Fill out appropriate fields and click Add.
Figure 2-22. Add IP Speaker Page
Add
Your speaker is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required.
Operations Guide 930320C CyberData Corporation
Appendix A: Mounting the Speaker
A.1 Mount the Speaker
Before you mount the speaker, make sure that you have received all the parts for each speaker. Refer to
Quantity
3
Table A-1. Drop Ceiling Mounting Components (Part of the Accessory Kit)
Part Name
#8 Nylon Thumb Nuts
Illustration
29
3 #8 Fender Washers
3 8-32 x 1 1/4" Mounting Screws
Quantity
3
Table A-2. Drywall Mounting Components (Part of the Accessory Kit)
Part Name
Plastic Ribbed Anchors
Illustration
3 #8 Sheet Metal Screws
Operations Guide 930320C CyberData Corporation
Mount the Speaker
30
To mount the speaker:
1. Use the TEMPLATE to cut the speaker hole and prepare holes for the screws ( Figure A-1 ). This
template is located on the back page of the Installation Quick Reference Guide that is delivered with each speaker.
Figure A-1. VoIP Speaker Assembly
Dry Wall Mounting Kit
Plastic Ribberd Anchor (3x)
#8 Nylon Thumb Nut (3x)
#8 Fender Washer (3x)
*Ceiling Tile or Dry Wall
*Optional Reinforcement Mount
P/N: 010991A (Sold Seperately)
Template
Operations Guide
VoIP V2 Speaker
Assembly
Dry Wall Mounting Kit
#6 Screw (3x)
Ceiling Mounting Screw
#8-32x1 1/4" (3X)
930320C CyberData Corporation
Mount the Speaker
31
2. Plug the Ethernet cable into the Speaker Assembly.
Section 2.2.3, "Confirm that the Speaker is
Operational and Linked to the Network"
explains how the Link and Status LEDs work.
3. At this point:
• For drop ceiling mounting, position the VoIP SPEAKER ASSEMBLY in the ceiling so that its screw holes align with those you prepared.
• For drywall mounting, place the three PLASTIC RIBBED ANCHORS in the holes you prepared, and position the VoIP SPEAKER ASSEMBLY over them, aligning the screw holes in the assembly with the anchors.
4. To fasten the speaker:
• For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON
THUMB NUTS , and #8 FENDER WASHERS to secure the speaker.
Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number
010991A).
• For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.
Operations Guide 930320C CyberData Corporation
Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Upgrading the firmware requires a TFTP server on which you access the Web interface where you can upload the firmware files.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
: the directory that contains the files to be uploaded. For example: in.tftpd -l -s /tftpboot/your_directory_name
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains how to use the Solarwinds freeware TFTP server, which you can download at: http://www.cyberdata.net/support/voip/solarwinds.html
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File
/
Configure
/
Security tab
/
Transmit Only .
3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory.
32
Operations Guide 930320C CyberData Corporation
Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
To see a list of frequently asked questions, go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeaker/faqs.html
C.2 Documentation
The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by going to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeaker/docs.html
33
Operations Guide 930320C CyberData Corporation
Contact Information
34
C.3 Contact Information
Contact CyberData Corporation
2555 Garden Road
Monterey, CA 93940
USA www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales
Technical
Support
Sales 831-373-2601 Extension 334
Phone: 831-373-2601 Extension 333
Web: http://www.cyberdata.net/support/contactsupportvoip.html
Returned
Materials
Authorization
To return the product, contact the CyberData Returned Materials Authorization (RMA) department at:
Phone: 831-373-2601, Extension 136
Email: [email protected]
When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
Attention: RMA "your RMA number"
RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA
Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html
C.4 Warranty
CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase. Should the product fail within the warranty period, CyberData will repair or replace the product free of charge. This warranty includes all parts and labor.
Should the product fail out-of-warranty, a flat rate repair charge of one half of the purchase price of the product will be assessed. Repairs that are in warranty but are damaged by improper modifications or abuse, will be charged at the out-of-warranty rate. Products shipped to CyberData, both in and out-of-warranty, are shipped at the expense of the customer. Shipping charges for repaired products shipped back to the customer by CyberData, will be paid by CyberData.
CyberData shall not under any circumstances be liable to any person for any special, incidental, indirect or consequential damages, including without limitation, damages resulting from use or malfunction of the products, loss of profits or revenues or costs of replacement goods, even if
CyberData is informed in advance of the possibility of such damages.
Operations Guide 930320C CyberData Corporation
Warranty
35
C.4.1 Warranty & RMA Returns within the United States
If service is required, you must contact CyberData Technical Support prior to returning any products to CyberData. Our Technical Support staff will determine if your product should be returned to us for further inspection. If Technical Support determines that your product needs to be returned to CyberData, an RMA number will be issued to you at this point.
Your issued RMA number must be printed on the outside of the shipping box. No product will be accepted for return without an approved RMA number. The product in its original package should be sent to the following address:
CyberData Corporation
2555 Garden Rd.
Monterey, CA 93940
Attn: RMA "xxxxxx"
C.4.2 Warranty & RMA Returns Outside of the United States
If you purchased your equipment through an authorized international distributor or reseller, please contact them directly for product repairs.
C.4.3 Spare in the Air Policy
CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html
C.4.4 Return and Restocking Policy
For our authorized distributors and resellers, please refer to your CyberData Service Agreement for information on our return guidelines and procedures.
For End Users, please contact the company that you purchased your equipment from for their return policy.
C.4.5 Warranty and RMA Returns Page
The most recent warranty and RMA information is available at the CyberData Warranty and RMA
Returns Page at the following web address: http://www.cyberdata.net/support/warranty/index.html
Operations Guide 930320C CyberData Corporation
Index
Symbols
Numerics
8-32 x 1 1/4" mounting screws 29, 31
A
address, configuration login 17
ambient operating temperature 4
announcing a speaker’s IP address 13, 15 audio test 13
C
configuration
contact information 34 contact information for CyberData 34
CyberData contact information 34
CyberData Singlewire-enabled Speaker
CyberData support limited to IP endpoint functionality 23
D default
IP address 7, 16 subnet mask 7, 16
web login username and password 17
Operations Guide
drop ceiling mounting of speaker 31 drywall mounting of speaker 31
E
F factory default settings
firmware
where to get the latest firmware 19
firmware upgrade parameters 21
frequently asked questions (faqs) 33
H
930320C
I
identifying the speaker (when using InformaCast 4.0) 23
illustration of speaker mounting process 29
InformaCast
IP Speaker Configuration page 24
testing and identifying a Singlewire-enabled ceiling speaker 23
Informacast linking to the wrong port and path 26
InformaCast needs to be 4.0 or higher 1
installation, typical speaker system 3
IP addressing default
CyberData Corporation
36
L
Linux, setting up a TFTP server on 32
M
N
network link activity, verifying 12
O
P parts
8-32 x 1 1/4" mounting screws 29 plastic ribbed anchors 29
password
port baud rate 4 power requirement 4
power, connecting to speaker 7
product
product specifications 4 product specifications 4
Operations Guide
R
rebooting the Singlewire-enabled speaker 22
Reset Test Function Management (RTFM) switch 13, 15
restoring the factory default settings 15
return and restocking policy 35
RMA returned materials authorization 34
S
Singlewire Informacast Server Web Interface 23
Singlewire-enabled Ceiling Speaker
Singlewire-enabled Speaker
Singlewire-enabled Speaker (with PoE Injector) to a
802.3af Compliant PoE Switch 8
Singlewire-enabled Speaker to a 802.3af Compliant PoE
Singlewire-enabled Speaker with Extra Speaker
Singlewire-enabled Speaker with Line Out 11
speaker configuration page
930320C
T
technical support, contact information 34
template for speaker and screw holes 30
testing the speaker (when using InformaCast 4.0) 23
U username
CyberData Corporation
37
default for web configuration access 17
V verifying
network link and activity 12 power on to speaker 12
W
warranty policy at CyberData 34
web access password 7, 16 web access username 7, 16
web configuration log in address 17
web-based speaker configuration 16
Windows, setting up a TFTP server on 32
38
Operations Guide 930320C CyberData Corporation
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