Boss B4205 Owner`s manual

TEC Thermal Printer B-570 SERIES Maintenance Manual Document No. EM18-33010A Original Nov., 1993 (Revision Apr., 1994) PRINTED IN JAPAN EM18-33010A (Revision Date Feb. 01 ’96) TABLE OF CONTENTS Page 1. UNPACKING ...................................................................................................... 1- 1 1.1 Procedures .................................................................................................. 1- 1 1.2 Checks ........................................................................................................ 1- 1 2. MAJOR UNIT REPLACEMENT .......................................................................... 2- 1 2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD ......... 2- 2 2.2 REPLACING THE STEPPING MOTOR ...................................................... 2- 4 2.3 REPLACING THE RIBBON MOTORS ........................................................ 2- 5 2.4 REPLACING THE TAKE-UP MOTOR ........................................................ 2- 5 2.5 REPLACING THE SOLENOID .................................................................... 2- 7 2.6 REPLACING THE PRINT HEAD ................................................................ 2- 8 2.7 REPLACING THE PLATEN AND FEED ROLLER ..................................... 2-11 2.8 REPLACING THE PAPER SENSOR ......................................................... 2-13 2.9 REPLACING THE RIBBON BACK TENSION BLOCK .............................. 2-13 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y .................................. 2-14 2.11 CORRECTING SKEW PRINTING ............................................................. 2-16 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT ................ 3- 1 3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM) ......................... 3- 1 3.2 CUTTER MODULE (B-4205-QM) ............................................................... 3- 3 3.3 MEMORY MODULE .................................................................................... 3- 5 3.4 FANFOLD PAPER GUIDE MODULE (B-4905-FF-QM) .............................. 3- 7 4. MECHANISM DESCRIPTIONS .......................................................................... 4- 1 4.1 CUTTER DRIVE (CUT MODE) ................................................................... 4- 1 4.2 HARNESS WIRING .................................................................................... 4- 2 5. TROUBLESHOOTING ........................................................................................ 5- 1 6. DIAG. TEST OPERATION .................................................................................. 6- 1 7. PROGRAM DOWN LOAD .................................................................................. 7- 1 7.1 FLOPPY DISK ............................................................................................. 7- 1 7.2 SETUP ........................................................................................................ 7- 1 7.3 DOWN LOAD PROCEDURE ...................................................................... 7- 2 7.4 ERROR CODE ............................................................................................ 7- 3 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 1999 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN EM18-33010A (Revision Date Sep. 14 ’95) 1.1 Procedure 1. UNPACKING 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack the accessories from the carton. 3) Unpack the side pad (L)/(R) and the printer from the carton. 4) Place the printer on a level surface. Unpacking Procedure Owner’s Manual Rewinder Guide Plate Side Pad (L) Rear Pad Power Cord Thermal Printer Side Pad (R) Head Cleaner Supply Holder Carton Fig. 1-1 1.2 CHECKS 1) Check for any damage or scratches on the machine. 2) Confirm that none of the accessories are missing. NOTE: Keep the carton and side pads for later transport. 1-1 EM18-33010A (Revision Date Dec. 09, ’94) 2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT WARNING! Disconnect power cord before replacing important parts. CAUTION: 1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will change their adjustment. (See Fig. 2-8) 2. NEVER remove the two screws painted red on the side of the print block. (See Fig. 2-13) 3. NEVER remove the four screws on the side of the print block. (See Fig. 2-13) 4. NEVER remove the four screws painted red fixing the right plate and reinforcing plate. (See Fig. 2-16) However, the machine with a serial number of 4T x x x x x x or later is not equipped with the red screws because of the change in the right plate shape. 5. NEVER remove unmentioned screws because doing so will change their adjustment. 1) Turn the power off. 2) Open the top cover to remove the four FL-3x5 screws. Slide the top cover to the left to release the damper and remove the top cover. 3) Remove the seven screws (FL-4x5 and B-4x5) to remove the left side cover. 4) Disconnect the FAN motor connector from the PS unit. Top Cover Left Side Cover Screw (FL-3x5) Damper FAN Motor Screw (FL-4x5) Screw (B-4x5) Fig. 2-1 NOTE: Instructions to remove the top cover and left side cover are omitted from each removal/ installation procedure provided below. ■ Lubrication CAUTION: 1) Lubrication: During parts replacement 2) Kinds of oil: FLOIL G-488: 1 Kg can. (Part No. 19454906001). Any machine is generally in its best condition when delivered; therefore, it is necessary to try to keep this condition. Unexpected failure occurs due to lack of oil, debris or dust. To keep its best condition, periodically clean the machine and apply proper kinds of oil to each part in which lubrication is needed. Although the frequency of lubrication varies according to how much the machine is used, at least it is necessary to lubricate before the machine becomes dry. It is also necessary to wipe off excessive oil as it collects dirt. CAUTION: Do not spray the inside of the printer with lubricants. Unsuitable oil can damage the mechanism. 2-1 EM18-33010A (Revision Date Oct. 14, ’94) 2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD 2. MAJOR UNIT REPLACEMENT 2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD CAUTION: Replace only with same type and ratings of fuse for continued protection against risk of fire. 1) Remove the three FL-4x6 screws and disconnect the two connectors to detach the PS unit. 2) Remove the FL-3x5 screw and the four locking supports to remove the I/F PC board. I/F PC Board Locking Support Screw (FL-3x5) Screw (FL-4x6) Connector PS Unit Fig. 2-2 Screw (FL-4x6) 3) Disconnect the 13 connectors from the CPU PC board. 4) Remove the six screws (SM-3x6B, SM-3x6C) to detach the CPU PC board from the printer. Screw (SM-3x6B) Connector Screw (SM-3x6B) Screw (SM-3x6C) Connector I/F Connector CPU PC Board Connector Screw (SM-3x6B) Connector Connector Connector Screw (SM-3x6B) Fig. 2-3 5) Replace the PS unit, I/F PC board and CPU PC board. Insert the connectors correctly and install in the reverse order of removal above. Do not mount the left side cover and top cover. 2-2 EM18-33010A 2. MAJOR UNIT REPLACEMENT 2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD 6) Adjust the ribbon end sensor. Use the following Ribbons; TTM-78 (Maker: Fujicopian) 1 Set the ribbon so that the ribbon end sensor can detect the ribbon. Turn the power on. 2 Turn the VR2 so that the voltage between Pin 1 (GND) and Pin 7 of CN10 is 3.0 ± 0.2 V with an oscilloscope. 3 Turn the power off and mount the left side cover and top cover. 1 CN8 RA9 10 CN10 CN9 CN7 IC16 RA10 RA11 VR1 VR2 IC30 Fig. 2-4 Range : 1V / 0.2 m sec. VR2 Voltage 3.0 0.2V GND Fig. 2-5 7) Adjust the black mark sensor. As the black mark sensor is adjusted by key entries in system mode, refer to page 6-39 for the adjustment procedure. 8) Adjust the feed gap sensor. As the feed gap sensor is adjusted by key entries in system mode, refer to page 6-40 for the adjustment procedure. CAUTION: Be careful when replacing the CPU PC board, since a non-resettable counter (IC12) is installed on this board. (Refer to Section 6.2.1 Maintenance Counter Printing.) If this counter should be reset, replace IC12. 2-3 EM18-33010A 2. MAJOR UNIT REPLACEMENT 2.2 REPLACING THE STEPPING MOTOR 2.2 REPLACING THE STEPPING MOTOR 1) Remove the two black screws to detach the front plate, remove the two FL-4x6 screws to detach the belt cover. Front Plate Belt Cover Black Screw Screw (FL-4x6) Fig. 2-6 2) Unclamp and disconnect the connector from CN14 on the CPU PC board. 3) Remove the two SM-4x8B screws, loosen the two belts from the pinion gear, and remove the stepping motor. Partition Platen Belt Screw (SM-4x8B) CPU PC Board Clamp CN14 Pinion Gear Feed Roller Belt PS Unit Fig. 2-7 Stepping Motor 4) When replacing the stepping motor, place the platen belt first then the feed roller belt around the pinion gear so that the partition is positioned between two belts. Hold down the stepping motor at 3.5 kg ± 300 g force and secure it so that the belts have no slack or disengagament. 5) Reassemble in the reverse order of removal. 2-4 EM18-33010A 2. MAJOR UNIT REPLACEMENT 2.3 REPLACING THE RIBBON MORTORS 2.3 REPLACING THE RIBBON MOTORS CAUTION: NEVER separate the ribbon motors from the attaching plate because doing so will change their adjustment. 1) Disconnect the connector and remove the two SM-3x5B screws to detach the ribbon motors. FLOIL G-488 FLOIL Attaching Plate FLOIL G-488 Ribbon Motor Screw (SM-3x5B) Connector (Red) Connector (Black) Attaching Plate Dowels Ribbon Motor Fig. 2-8 Screw (SM-3x5B) 2) Replace the ribbon motors, then align the dowels to attach the ribbon motors. Reassemble in the reverse order of removal. 2.4 REPLACING THE TAKE-UP MOTOR CAUTION: NEVER separate the take-up motor from the bracket because doing so will change the adjustment. NOTE: The following procedure can be employed without removing the top cover and left side cover. 1) Remove the four FL-3x5 screws to detach the motor cover. 2) Remove the connector for the rewind full sensor (LED). 3) Disconnect the connector from the CN1 on the PWM PC board and remove the two FL-3x5 screws to detach the take-up motor. PWM PC Board Connector (CN1) Screw (FL-3x5) Bracket Motor Cover Screw (FL-3x5) Take-up Motor Connector Fig. 2-9 4) Replace the take-up motor, then align the dowels to attach the motor cover and rewind full sensor (Tr). 2-5 EM18-33010A 2. MAJOR UNIT REPLACEMENT 2.5 REPLACING THE SOLENOID 2.5 REPLACING THE SOLENOID NOTE: The following procedure can be employed without removing the top cover and left side cover. 1) Before removing the ribbon stopper, check its attaching direction for later installation. Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound. 2) Remove the two SM-4x8B screws, disconnect the connector CN1 on the RSV PC board to detach the solenoid unit. Connector CN1 (3 pin) Screw (SM-4x8B) Solenoid Attaching Plate Ribbon Shaft CN2 (2 pin) RSV PC Board Ribbon Stopper Fig. 2-10 Print Block 3) Remove the two SM-3x5B screws and disconnect the CN2 connector on the RSV PC board to detach the solenoid. Connector CN2 (2 pin) Solenoid RSV PC Board Solenoid Attaching Plate Screw (SM-3x5B) Fig. 2-11 2-6 EM18-33010A 2. MAJOR UNIT REPLACEMENT 2.5 REPLACING THE SOLENOID NOTE: Make sure to remove any dust that appears during removal or installation because it may affect the print quality. 4) Replace the solenoid and attach it to the solenoid attaching plate. 5) Assemble the solenoid unit so that the head up link engages the spring pin. Head Up Link Solenoid Fig. 2-12 Spring Pin CAUTION: Take care to orient the screws so that they are vertically aligned with the solenoid attaching plate. 6) Reassemble in the reverse order of removal. 2-7 EM18-33010A (Revision Date Feb. 01, ’96) 2.6 REPLACING THE PRINT HEAD 2. MAJOR UNIT REPLACEMENT 2.6 REPLACING THE PRINT HEAD CAUTION: 1. NEVER touch the element when handling the print head. 2. NEVER touch the connector pins to avoid a breakdown of the print head by static electricity. 3. NEVER remove the two screws painted red on the side of the print block. 4. NEVER remove the four screws on the side of the print block. 5. NEVER remove the print block, otherwise it requires the adjustment of the position when reassembling. NOTE: The following procedure can be employed without removing the top cover and the left side cover. 2.6.1 Old type print head 1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws. 2) Turn the head lever counter clockwise and disconnect the two connectors to detach the print head from the print block. Screws (NEVER remove these screws.) Screw (SM-4x8B) Print Block Connector Screws painted red (NEVER remove these screws.) Print Head Connector Head Lever Fig. 2-13 3) Replace the print head, connect the connectors and install it in the print block. 4) Turn the head lever clockwise. Push the print head and secure it temporarily. Follow the procedure on the next page. 2-8 EM18-33010A (Revision Date Feb. 01, ’96) 2.6 REPLACING THE PRINT HEAD 2. MAJOR UNIT REPLACEMENT ■ Adjusting the print head position 1 Fit the jig in the platen and strip shaft. 2 Press the jig at an angle of 45° until it is sung against the print head. Then secure the print head. Platen Print Head Jig Strip Shaft Ceramic Strip Shaft Platen Fig. 2-14 3 Remove the jig. 4 Refer to page 6-43 and clear the maintenance counter. 5 Refer to page 6-31 and perform test print. NOTE: Use caution to prevent damage to the element during adjustment of the print head. 2-9 EM18-33010A (Revision Date Feb. 01, ’96) 2.6 REPLACING THE PRINT HEAD 2. MAJOR UNIT REPLACEMENT 2.6.2 New type print head NOTE: NEVER loosen screws other than two SM-4x8B. 1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws. 2) Turn the head lever counterclockwise and disconnect the two connectors to detach the print head from the print block. Screws (NEVER remove these screws.) Screw (SM-4x8B) Print Block Connector B Screws painted red (NEVER remove these screws.) A B Fig. 2-15 Connector Print Head 3) Replace the print head and connect the connectors. 4) Align the two holes A in the middle of the print head with the print head position adjusting pins provided in the print block and fit the print head into the print block. 5) Turn the head lever clockwise and secure the print head with screws in the holes B . ■ Adjusting the print head position When print tone becomes light from using special paper with improper print head position, please follow the procedure below and adjust the print head position. NOTE: Never loosen screws C unless print position fine adjustment is required because they have been adjusted properly. Doing so will change the adjustment. 2-10 EM18-33010A 2. MAJOR UNIT REPLACEMENT 2.6 REPLACING THE PRINT HEAD Print Head Bracket Print Head b (securing the print head) b c A (Print Head Position Adjusting Pin) c (securing the adjusting pin) Fig. 2-16 (1) Loosen the screws c securing the print head position adjusting pin. (2) Loosen the screws b one by one, slightly move the print head backward or forward, and then tighten the screws b and c . Ensure that the print head is parallel to the platen. If not, print tone will be uneven. (3) Make a test print and if necessary, repeat Step 2) until the printer prints properly. 2.7 REPLACING THE PLATEN AND FEED ROLLER CAUTION: 1. NEVER remove the four screws painted red fixing the right plate and reinforcing plate. (See Fig. 2-16) 2. The pinch roller belt assembled inside the printer does not need to be replaced because it receives less load. 1) Remove the front plate and belt cover. (See Fig. 2-6.) 2) Turn the head lever counterclockwise, then release the ribbon shaft holder plate. E-ring (M3) Head Lever Hold Shaft Ribbon Shaft Holder Plate 2-11 Fig. 2-17 EM18-33010A (Revision Date Sep. 29, ‘95) 2.7 REPLACING THE PLATEN AND FEED ROLLER 2. MAJOR UNIT REPLACEMENT 3) Disconnect the connector for the strip sensor (LED). 4) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to detach the right plate ass’y. Right Plate Screw (B-4x12) Screws painted red (NEVER remove these screws.) Connector Strip Sensor (LED) Screw (B-4x12) Screw (FL-4x6) Screw (P-3x12) Fig. 2-18 NOTE: The machine with a serial number of 4T x x x x x x or later is not equipped with the red screws because of the change in the right plate shape. 5) Loosen the two screws (SM-4x8B) fixing the stepping motor to loosen the platen belt and feed roller belt. 6) Remove the platen belt to detach the platen. Remove the feed roller belt to detach the feed roller. 7) Remove both bearings from the platen or feed roller. Feed Roller Belt Holder Feed Roller (Gray) Holder Platen Belt Holder Platen (Black) Fig. 2-19 8) Replace the platen and feed roller, put on the belt and assemble it with the printer. The longer belt is the platen belt. 9) Attach the right plate. 10) Hold down the stepping motor and secure it so that the belts have no slack or disengagement. 11) Reassemble in the reverse order of removal. 2-12 EM18-33010A 2. MAJOR UNIT REPLACEMENT 2.8 REPLACING THE PAPER SENSOR 2.8 REPLACING THE PAPER SENSOR NOTE: Turn the knob until the paper sensor reaches full forward. 1) Disconnent the connector for the strip sensor (LED) to remove right plate ass’y. (See Figs. 2-17 and 2-18.) 2) Disconnect the connectors for the paper sensor. 3) Remove M1.5 E-ring, M3 washer and paper sensor unit. 4) Remove M1.5 E-ring, turn the knob counter clockwise, then remove the paper sensor. Connector (4 pin) Paper Sensor Sensor Shaft Knob Connector (2 pin) E-ring (M3) Washer (M3) E-ring (M3) Fig. 2-20 5) Replace the paper sensor and reassemble in the reverse order of removal. 6) After replacing the paper sensor, refer to page 6-32/6-33 and adjust the voltage. 2.9 REPLACING THE RIBBON BACK TENSION BLOCK 1) Turn the head lever counterclockwise, then release the ribbon shaft holder plate. 2) Remove the M3 E-ring and the two M3 washers to remove the ribbon back tension block. At this time, remove the back tension stopper and ribbon back tension washer from the ribbon back tension block. Ribbon Back Tension Washer Back Tension Stopper Ribbon Back Tension Block Washer (M3) E-ring (M3) Fig. 2-21 3) Replace the back tension block and reassemble in the reverse order of removal. 2-13 EM18-33010A (Revision Date Sep. 29, ’95) 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y 2. MAJOR UNIT REPLACEMENT 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y 1) Turn the head lever to position 3 , and release the ribbon shaft holder plate. 2) Remove the black screw to detach the media guide plate. Media Sensor B 1.5 mm~2.5 mm B Printer Block Base Media Guide Plate Black Screw (HAA-0004001) Fig. 2-22 3) Remove the SM-4x8B screw to detach the spring plate. 4) Remove the six B-4x12 screws to detach the pinch roller cover. 5) Remove the E-5 E-ring to loosen the pinch roller belt, and remove the pinch roller shaft ass’y. SM-4x8B E-5 Spring Plate B-4x12 Pinch Roller Belt Pinch Roller Cover W-8 Pinch Roller Cover Pinch Roller Shaft Ass’y Fig. 2-23 6) After replacing the pinch roller shaft ass’y, make the following adjustment while you reassemble the pinch roller shaft ass’y in the reverse order of removal. 2-14 EM18-33010A (Revision Date Sep. 29, ’95) 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y 2. MAJOR UNIT REPLACEMENT ■ Adjustment 1. Install the pinch roller unit so it parallels the base. If it does not, change the engaging position of the pinch roller belt and the pulley. Pinch Roller Belt Pinch Roller Unit Pulley Base Fig. 2-24 2. Attach the jig to the platen, feed roller and pinch roller shaft as shown in the figure below. Then attach the pinch roller cover to the pinch roller frame with the three B-4x12 screws. Then secure the pinch roller frame with the three B-4x12 screws. Pinch Roller Cover B-4x12 (6 screws) Jig Fig. 2-25 NOTES:1. Replace the platen and the feed roller prior to attaching the jig. 2. Attach the jig while the pinch roller frame is tentatively attached to the main frame with the B-4x12 screws. Secure the pinch roller cover to the pinch roller frame with the three B-4x12 screws, then tighten the other side of the screws. 3. The flat top of the pinch roller frame must be installed in parallel to bosses on the printer frame. Check 1 Check if excessive load is applied to the jig after the above NOTE 2. (For example, check if the pinch roller frame moves when the jig is removed.) 2 Check that there is no gap caused by a slant shaft between the pinch roller and the feed roller when the pinch roller is lowered. 2-15 EM18-33010A (Revision Date Sep. 29, ’95) 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y 2. MAJOR UNIT REPLACEMENT 3. Turn the head lever clockwise to lock the pinch roller shaft ass’y. Attach the spring plate to the pinch roller frame with the two SM-4x8B screws, pushing the spring plate toward the rear of the printer. SM-4x8B Spring Plate Pinch Roller Frame Pinch Roller Shaft Ass’y Fig. 2-26 NOTE: Check that the pinch roller shaft ass’y moves up and down smoothly when turning the head lever clockwise and counterclockwise. 4. Install the media guide plate to the printer so there is a 1.5 to 2.5 mm gap between the media guide plate and the printer block base. 2.11 CORRECTING SKEW PRINTING ● If media still skews after adjusting the pinch roller shaft ass’y with the jig, follow the procedure below to correct the skew problem. 1. Check if the media skews right or left. 2. Loosen the B-4x12 screw to move the pinch roller cover to the front or rear of the printer depending on the skew direction. Front Rear Fig. 2-27 When the media skews right, move the pinch roller cover to the front. When the media skews left, move the pinch roller cover to the rear. ● If a paper skew problem should occur when using rolls would with labels facing outside after completing the modification, adjust the paper guide as follows. * In case the label skews to the right side of the print head, move the guide downward. * In case the label skews to the left side of the print head, move the guide upward. Guide Plate Fig. 2-28 2-16 EM18-33010A 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM) 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT WARNING! Make sure to unplug the power cord before installing the optional equipment. 3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM) The high speed PC interface board can be used together with the IBM PC-AT or its compatible machine only. Description Q’ty/Unit Description Q’ty/Unit BPE PC board 1 Locking support 2 BPC PC board 1 Program diskette 1 Printer cable 1 Owner’s Manual 1 Cable support 1 1. Remove the top cover and left side cover. (See Fig. 2-1.) 2. Remove the two FL-3x5 screws to detach the blind plate. 3. Pass the printer cable through the opening. 4. Fasten the ground wire of the printer cable to the CPU PC board at the upper right with the SM-3x6B screw securing the CPU PC board. 5. Attach the two locking supports to the main frame plate. Install the BPE PC board aligning with the connector (CN15) and locking supports. Screw (SM-3x6B) Ground Wire Locking Supports Main Frame Plate Connector (CN15) BPE PC Board Opening Blind Plate Screw (FL-3x5) Printer Cabel Fig. 3-1 CPU PC Board 3-1 EM18-33010A 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM) 6. Connect the printer cable to the connector (CN1) on the BPE PC board. 7. Put the cable strain relief of the printer cable in the notch of the cable support plate. Secure the cable strain relief to the cable support plate by turning the nut. 8. Attach the cable support plate to the printer with the FL3x5 screws removed in step 2. Connector (CN1) BPE PC Board Cable Strain Relief Nut Printer Cable Screw (FL-3x5) Cable Support Plate Fig. 3-2 9. Reassemble in the reverse order of removal. 10. Following procedure should be employed with your PC after this. 11. Set the DIP SW. on the BPC PC board for the I/O address according to your PC. 12. Install the BPC PC board on the expansion port bus line of your PC. 13. Connect the printer cable mentioned in step 5 to the BPC PC board. 14. Insert the attached FDK into the FDD and install the data in the hard disk. Since the installation procedure is different between MS-DOS and Windows, refer to each owner’s manual. 15. Perform a motion check. 3-2 EM18-33010A 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3.2 CUTTER MODULE (B-4205-QM) 3.2 CUTTER MODULE (B-4205-QM) Description Q’ty/Unit Description Q’ty/Unit Cutter Unit 1 Cutter Attaching Screw 2 Cutter Cover 1 Screw (FL-4x6) 1 Take-up/Cutter Harness 1 Cleaner 1 NOTE: For the B-570 series, the take-up/cutter harness enclosed with the B-4205-QM is not used but the take-up harness connected to CN2 on the PWM PC board. 1. Remove the top cover and left side cover. (See Fig. 2-1.) 2. Remove the I/F PC board. (See Fig. 2-2.) 3. Remove the front plate. (See Fig. 2-6.) 4. Remove the screw (SM-4x8B) and two connectors to detach the operation panel. Screw (SM-4x8B) Connector Operation Panel Fig. 3-3 5. Unclamp and disconnect the connector for the strip sensor from CN5 on the CPU PC board. 6. Remove the SM-4x6B screw to detach the strip sensor (LED)/(Tr). Connector (CN5) Strip Sensor (LED) Strip Sensor (Tr) CPU PC Board Clamp Screw (SM-4x6B) 3-3 Fig. 3-4 EM18-33010A SVO7A1003: Nov. 21 ’97 3.2 CUTTER MODULE (B-4205-QM) 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 7. Install the cutter unit with the attached screws (cutter attaching screw, FL-4x6). When installing the cutter, make sure that the cutter guide is not in contact with the platen. If it is, print failure or noise may be caused. Fig. 3-5 8. Remove the motor cover. (See Fig. 2-9.) 9. Disconnect the connector from CN2 on the PWM PC board. Clamp and pass the cable through the opening and connect it to the CN1 on the Cutter I/F PC board. PWM PC Board Opening Clamp Connector (CN2) CPU PC Board Cutter Unit Cut I/F PC Board Cable Connector (CN2) Fig. 3-6 3-4 EM18-33010A (Revision Date Aug. 11, ’95) 3.2 CUTTER MODULE (B-4205-QM) 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 10. Mount the cutter cover with the two screws. Screw Cutter Attaching Screw Cutter Cover Fig. 3-7 11. Reassemble the motor cover, rewind full sensor (Tr), I/F PC board, left side cover and top cover in order. 12. After reassembly is complete, perform a test print to confirm that the cutter works properly. After printing a print sample at a speed of 8”/sec., feed the media about 33 mm and check that the swing cutter works without error. After cutting the media, feed the media about 33 mm in the reverse direction and check that it correctly stops at the print start position. NOTES: 1. If the top edge of label winds onto the platen in cut issue, set DIP SW. 1-5 to ON. (Refer to the Owner’s Manual.) 2. Retain the parts that are removed during installation of the cutter unit. They will be required when the printer is modified to a standard type. Removed Parts Q’ty/Unit Removed Parts Q’ty/Unit Front plate 1 Strip sensor (LED)/(Tr) 1 Black screws 2 Screw (P-4x6) 2 ■ Adjusting the Cutter Guide Plates After replacing the cutter unit the following adjusting procedure should be employed to prevent paper jams. 1. Attach the cutter guide plate A with two SM-4x6C screws so that the fixed cutter is positioned 0.1 mm to 0.4 mm above the bottom of the cutter guide plate A. 2. Attach the cutter guide plate B with two FL-4x8 screws so that there is a clearance of 0.5 mm between the cutter guide plate A and cutter guide plate B using a clearance gauge. (SM-4x6C) Cutter Guide Plate A 0.1 - 0.4 mm Screw 0.5 mm Fixed Cutter Screw Cutter Guide Plate B (FL-4x8) 3-5 Fig. 3-8 EM18-33010A 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3.3 MEMORY MODULE 3.3 MEMORY MODULE 1. Remove the top cover and left side cover. (See Fig. 2-1.) 2. Hold the memory module so that the Pin 1 is on the upper right, then attach the memory module to the IC socket. Expanding the memory must be performed in sequence, IC19, IC20, IC21, IC22, IC23 and IC24. CPU PC Board IC19 IC Socket IC24 Memory Module Fig. 3-9 Pin 1 3. Reassemble the left side cover in the reverse order of removal. ■ Expansion memory and drawing size RAM Capacity Max. drawing size (normal) Max. drawing size (on-the-fly) (W)x(H) (mm) (W)x(H) (mm) IC No. Batch Auto-cut Strip Batch Strip Remarks Auto-cut 1MB IC17, 18 138.0 x 298.6 138.0 x 149.3 Standard 1.5MB IC17~19 138.0 x 469.3 138.0 x 234.6 Option 2MB IC17~20 138.0 x 640.0 138.0 x 320.0 Option 2.5MB IC17~21 138.0 x 810.7 138.0 x 405.3 Option 3MB IC17~22 138.0 x 981.4 138.0 x 490.7 Option 3.5MB IC17~23 *138.0 x 995.0 138.0 x 576.0 Option 4MB IC17~24 *138.0 x 995.0 138.0 x 661.3 Option *138.0 x 991.0 *138.0 x 991.0 *: The size for the tag paper is 138.0x997.0. 3-6 EM18-33010A (Revision Date Apr. 28, ’95) 3.4 FANFOLD PAPER GUIDE MODULE (B-4905-FF-QM) 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT 3.4 FANFOLD PAPER GUIDE MODULE (B-4905-FF-QM) Description Q’ty/Unit Fanfold Paper Guide(rear) 1 Fanfood Paper Guide (front) 1 1. Open the top cover. 2. Remove the T-4x8 screws to detach the paper guide ass’y at the center of the printer and attach the fanfold paper guide (front) with these same screws. Fanfold Paper Guide (front) Screw (T-4x8) Fig. 3-10 3. Remove the FL-4x5 screw to detach the blind plate on the back of the printer and attach the fanfold paper guide (rear) with the same screw. Screw (FL-4x5) Screw (FL-4x5) Fanfold Paper Guide (rear) 3-7 Fig. 3-11 EM18-33010A 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) The printer supplies DC + 27 V to the cutter motor to rotate the cutter motor and clutch counter clockwise. The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut. Micro Switch Fixed Cutter Slide Cutter Slide Cutter Cutter Motor Cutter Motor Clutch Arm Fig. 4-1 After making a cut, the arm turns the micro switch off and the cutter home position is detected. When the cutter does not return to the home position because of a paper jam, an error occurs and the next piece of paper will not be cut. Micro Switch Fixed Cutter Slide Cutter Clutch Slide Cutter Cutter Motor Arm Cutter Motor Clutch Timing chart Open Close + 27 MOTOR CHOME Micro Switch Cutting (one cycle) 4-1 Open Fig. 4-2 EM18-33010A 4. MECHANISM DESCRIPTION 4.2 HARNESS WIRING 4.2 HARNESS WIRING TH Sensor Cutter Harness Take-up Harness Sensor Harness Solenoid Harness Rewind Full Sensor Strip Sensor Clamp DC Motor Harness Clamp Cable Band (Do not bind the strip sensor, stepping motor and Solenoid Harness) Clamp HS Harness LCD Harness I/F PC Board Ass’y Cable Band CPU PC Board Ass’y LCD Harness LED Harness LED Harness Clamp HP Harness Stepping Motor Inlet Ass’y PS Unit 4-2 PS Harness Fig. 4-3 EM18-33010A 5. TROUBLESHOOTING 5. TROUBLESHOOTING 5. TROUBLESHOOTING Problems Cause Solution Power is not turned ON. 1. Input voltage to the printer is not within the rated voltage. (Check by CN1 on the PS unit.) 2. Output voltage from the printer is not within the rated voltage. (Check that the voltage between Pin 4 and Pin 6 (GND) of CN2 on the PS unit is 27 V. And check the voltage between Pin 1 and Pin 3 (GND) is 5 V.) 3. CPU PC board is not applied with voltage. (Check the voltage between Pin 1 and Pin 3 (GND) of the CN17 on the CPU PC board is 27 V.) 4. Failure of CPU PC board. • Replace the power cable or power inlet. LED or LCD does not light. 1. Failure of the LED board/LCD 2. Failure of the LCD/LED harness 3. Failure of the CPU PC board • Replace the LED board/LCD. • Replace the LCD/LED harness. • Replace the CPU PC board. Poor printing 1. The print paper is of poor quality. • Use the media approved by TOSHIBA TEC. • Clean the print head. • Fasten the head lever completely. 2. Dirty print head 3. The head lever fastens the print head incompletely. 4. Alignment adjustment of the print head is improper. Printer does not print. 1. Print head failure 2. Connection of the print head connector is incomplete, a bad contact, or broken wires. 3. Failure in rewinding/feeding of the ribbon. 4. Failure of the CPU PC board 5. Failure of the software 6. Failure of the printer cable 5-1 • Replace the PS unit. • Replace the power harness. • Replace the CPU PC board. • Re-adjust the print head. • Replace the print head. • Connect the harness completely, or replace the harness. • Replace the ribbon rewind motor, ribbon feed motor or CPU PC board. • Replace the CPU PC board. • Check the program. • Replace the printer cable. EM18-33010A 5. TROUBLESHOOTING 5. TROUBLESHOOTING Problems Cause Solution Dot missing 1. Broken element of print head 2. Broken wires of print head cable 3. Failure of the CPU PC board • Replace the print head. • Replace the print head harness. • Replace the CPU PC board. Blurred print 1. Poor quality of media. • Use only TOSHIBA TEC specified media. • Clean the print head and remove the dust from the media. 2. Dust is attached to the media. Ribbon wrinkle 1. Poor quality of the ribbon 2. Ribbon is not rewound or fed smoothly. Ribbon end error 1. Poor quality of the ribbon. 2. Improper voltage applied to the ribbon end sensor. 3. Failure of the ribbon end sensor 4. Failure of the circuit which controls the ribbon end sensor. Label feed failure 1. Paper is not set properly. 2. Paper of poor quality 3. Improper adjustment of the feed gap sensor or black mark sensor. 4. Failure of the feed gap sensor or black mark sensor 5. Labels cannot be stripped off the backing paper or the backing paper with labels cannot be wound properly. 6. The cutter mechanism is not installed properly. 7. Failure of the stepping motor Communication error 1. Failure of the communication cable 2. Failure of the RS-232C connector 3. Failure of the communication connector 4. Failure of the PC or application software 5. Failure of the CPU PC board 5-2 • Use only TOSHIBA TEC specified ribbon. • Replace the ribbon rewind motor or ribbon feed motor. • Use only TOSHIBA TEC specified ribbon. • Refer to page 2-3 to adjust the ribbon end sensor. • Replace the ribbon end sonsor. • Replace the CPU PC board. • Set the paper properly. • Use the paper approved by TOSHIBA TEC. • Re-adjust the sensor. • Replace the feed gap sensor or black mark sensor. • Replace the take-up motor or CPU PC board. • Install the cutter mechanism properly. • Replace the stepping motor or CPU PC board. • Replace the cable. • Replace the connector. • Replace the connector. • Modify the program. • Replace IC5 (MC145407). If the trouble is not solved, replace the CPU PC board. EM18-33010A (Revision Date: Dec. 10 '99) TABLE OF CONTENTS Page 6. DIAG. TEST OPERATION .................................................................................. 6- 1 6.1 OUTLINE OF THE DIAG. TEST OPERATION ........................................... 6- 1 6.2 SELF TEST MODE ..................................................................................... 6- 3 6.2.1 Maintenance Counter Printing .......................................................... 6- 3 6.2.2 Automatic Diagnostic Printing .......................................................... 6- 6 6.2.3 Head Broken Element Check .......................................................... 6-12 6.3 PARAMETER SETTING MODE ................................................................ 6-13 6.3.1 Feed Length Fine Adjustment ......................................................... 6-15 6.3.2 Cut/Strip Postion Fine Adjustment .................................................. 6-16 6.3.3 Back Feed Length Fine Adujustment .............................................. 6-17 6.3.4 X Axis Fine Adjustment ................................................................... 6-22 6.3.5 Print Tone Fine Adjustment ............................................................. 6-24 6.3.6 Character Code Selection ............................................................... 6-25 6.3.7 Font Zero Selection ......................................................................... 6-26 6.3.8 Control Code Selection ................................................................... 6-27 6.3.9 Ribbon Type Selection .................................................................... 6-29 6.3.10 Ribbon Motor Drive Voltage Fine Adjustment ................................. 6-30 6.3.11 Strip Wait Status Setting ................................................................. 6-31 6.3.12 Stacker Selection ............................................................................ 6-32 6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor ...... 6-33 6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor ........ 6-34 6.3.15 Kanji Code Selection ....................................................................... 6-37 6.3.16 Euro Font Code Selection ............................................................... 6-38 6.3.17 Transmission Control Mode Selection ............................................ 6-39 6.3.18 Reset selection when the INPUT • PRIME Signal is ON ................ 6-40 6.4 TEST PRINT MODE .................................................................................. 6-41 6.4.1 Normal Test Print ............................................................................ 6-41 6.4.2 Process Test Print ........................................................................... 6-46 6.5 SENSOR SETTING MODE ........................................................................ 6-48 6.5.1 Thermistor Check ............................................................................ 6-48 6.5.2 Black Mark Sensor Adjustment ....................................................... 6-49 6.5.3 Feed Gap Sensor Adjustment ......................................................... 6-50 6.5.4 Paper End Setting for Black Mark Sensor....................................... 6-51 6.5.5 Paper End Setting for Feed Gap Sensor ........................................ 6-52 6.6 RAM CLEAR MODE .................................................................................. 6-53 6.6.1 Maintenance Counter Clear ............................................................ 6-55 6.6.2 Parameter Clear .............................................................................. 6-56 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. EM18-33010A (Revision Date: Dec. 10 ‘99) 6.1 OUTLINE OF THE DIAG. TEST OPERATION 6. DIAG. TEST OPERATION 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel. Diag. test operation (Type I) is started from the power off state and the parameter setting (Type II) is started while the printer is on-line or printing. For further details, please refer to the corresponding pages. NOTE: Every size in this manual is written in millimeter. To obtain the size in inch, divide by 25.4. ■ Type I Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. Press the [RESTART] key. < 1> DI AG NO STI C Press the [RESTART] key. Press the [RESTART] key. < 3> TE ST V1. 0A S ET Press the [FEED] key. ■ Test Print Mode (See page 6-41) Print condition and test print type (slant line, characters and bar code) are selectable. P RIN T Press the [RESTART] key. < 4> SE NS OR Press the [RESTART] key. < 5> RA M ■ Parameter Setting Mode (See page 6-13) Fine adjustment of the feed length, cut/strip position, back feed, X axis, print tone, and thresholds of the black mark sensor and feed gap sensor, and selection of character font, font zero, control code, ribbon type, ribbon motor torque, strip wait status, Euro font code, transmission control mode, reset ON/OFF when the INPUT • PRIME signal is ON and Stacker are available in this mode. Press the [FEED] key. < 2> PA RA ME TER ■ Self Test Mode (See page 6-3) Data from the maintenance counter and automatic diagnosis are printed on the media. The result of the head broken element check is indicated in the display. ■ Sensor Setting Mode (See page 6-48) A thermistor check and the setting of the black mark and feed gap sensors are available in this mode. A transmission check is made to both a print head thermistor and an environmental temperature thermistor. Press the [FEED] key. AD JU STME NT Press the [FEED] key. ■ RAM Clear Mode (See page 6-53) Data from the maintenance counter is cleared and parameter setting is initialized in the RAM clear mode. CL EAR Press the [FEED] key. In system mode the [FEED], [RESTART] and [PAUSE] keys function as described below. ■ Key Function Table Key Name [FEED] key [RESTART] key [PAUSE] key Function Used to start the system mode as the [PAUSE] key does. Used to select the parameter mode or to fine adjust the parameters in the negative direction(-). Used to select the parameter mode or to fine adjust the parameters in the positive direction (+). Used to start the system mode as the [FEED] key does and to select the parameter mode. Used as an enter key. 6-1 EM18-33010A (Revision Date Sep. 27, ’95) 6.1 OUTLINE OF THE DIAG. TEST OPERATION 6. DIAG. TEST OPERATION ■ Type II The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can be changed while the printer is on-line or printing. Pressing the [PAUSE] key causes the printer to enter parameter setting mode. Reset mode is provided for this procedure to cancel the steps which follow the [PAUSE] key without turning the power off. Power on O N L I NE Press the [PAUSE] key. (See NOTE 1.) P AU S E Press the [PAUSE] key. 5 Hold down the [RESTART] key for more than 3 seconds. (See NOTE 2.) Indicates the number of remaining media when the [PAUSE] key is pressed. < 1> R E SE T (See NOTE 3.) Press the [RESTART] key. < 2> P A RA ME TER Press the [FEED] key and [RESTART] key at the same time. S ET Press the [PAUSE] key. Refer to Section 6.3 Parameter Setting Mode for the following procedure. Press the [RESTART] key. NOTES: 1. Pressing the [PAUSE] key during printing causes the printer to pause printing and show the number of remaining media. 2. If the [RESTART] key is released within 3 seconds, the printer will resume printing because the [RESTART] key is activated. 3. Since the reset is performed when terminating this mode, the printer cancels the remaining media and returns to on-line mode. This reset will not clear the changed parameter settings. 6-2 EM18-33010A (Revision Date Jan. 14, ’99) 6.2 SELF TEST MODE 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print. The result of the head broken element check is indicated in the display. 6.2.1 Maintenance Counter Printing The data from 1 to 31 on a sample print is printed. This data is the printer status and the value set in the parameter setting mode. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C Continued on Section 6.2.2 Automatic Diagnostics Printing. Press the [PAUSE] key. R IB B O N Press the [PAUSE] key. V1 . 0 A T RA N SM I SS I V E NO RIBBON (No ribbon : Thermal direct) TRANSMISSIVE (Transmissive ribbon : Thermal transfer) NO TRANS. (Non-transmissive ribbon : Thermal transfer) Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key. Press the [PAUSE] key. M AI N T EN AN CE CO U NT E R Press the [PAUSE] key. C HE C K IN G & P RI N TI N G [ The printer is checking or printing the status ] The result of the self test is printed. After printing, the initial display will be shown. NOTES: 1. If the maintenance counter printing results in an error, the printer will display the error message and stop printing. The error status can be cleared by the [PAUSE] key, however, the display will return to the initial display “<1> DIAGNOSTIC V1.0A”. Printing is not automatically resumed after the error is cleared. 2. Both label and tag paper can be used for printing. 6-3 EM18-33010A (Revision Date: Dec. 10 ‘99) 6.2 SELF TEST MODE 6. DIAG. TEST OPERATION ■ Sample Print [Print Condition] • Preset count • Print speed • Sensor • Printing method • Supply length • Issuing mode (1) (2) :1 : 127 mm/sec. : No sensor : Thermal transfer : 50 mm : Batch printing (without rewinder) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (25) (26) (27) (28) (29) (30) (31) (32) 1) Maintenance Counter # Item Total media distance (1) covered (2) Media distance Print distance (3) (4) Cut count Head up and down (5) count (6) (7) Ribbon motor driving time Solenoid driving time RS-232C hardware (8) error count System error count (9) (33) TL FEED 1882.3km [PC] FEED 20.5km FEED PRINT 15.0km CUT CUT 148150 BACK HEAD U/D 170 TONE(T) RIBBON 32h TONE(D) SOLENOID 0h [KEY] 232C ERR 1 FEED SYSERR 0 CUT PW FAIL 0 BACK FONT [PC-850] [0] TONE(T) CODE [ESC LF NUL] TONE(D) RIBN [TRANS.] X ADJ. RIBN ADJ. [PC] + 0 +0 [KEY] + 0 +0 STATUS [OFF] THRESHOLD R 1.0V THRESHOLD T 1.4V KANJI [TYPE1] EURO CODE B0H STACKER [OFF] DTR/RTS [DTR] INPUT PRIME [ON] -10.0mm -5.0mm +3.0mm +3step +5step (14) +5.0mm -1.5mm +0.5mm +0step +1step +35.0mm (19) (15) (16) (17) (18) (20) (21) (22) (23) (24) Fig. 6-1 Count Condition Range Counted when the feed motor drives to feed, print and 0.0 ~ 3200.0 km issue the media. (Counted also during ribbon save operation and back feed.) [See NOTE 2]. 0.0 ~ 200.0 km Counted while printing. (Feeding and issuing media, and ribbon saving operation are not counted.) 0.0 ~ 200.0 km [See NOTE 2.] Counts every cut. [See NOTE 3.] 0 ~ 1000000 times Counts every up and down of the print head using the solenoid for ribbon save operation. 0 ~ 2000000 times (Up + Down = 1 count) [See NOTE 3.] Counts when the ribbon motor drives to feed, print and issue the media. (The driving time is not counted 0 ~ 2000 hours during ribbon saving operation, but is during back feed.) [See NOTE 4.] Counted during ribbon saving operation. 0 ~ 1000 hours [See NOTE 4.] Counted when a parity, overrun or framing error 0 ~ 255 times occurs. [See NOTE 5.] Counted when a zero-dividing error occurs or 0 ~ 15 times undefined command is retrieved. Counted when a momentary power failure occurs. 0 ~ 15 times (10) Momentary power failure count NOTES: 1. Item from (2) through (10) are initialized to “0” after RAM clear. 2. If the distance is 5.5 m or less, it is rounded down and no data is added to the memory at power off. 3. If the count is 31 counts or less, it is rounded down and no data is added to the memory at power off. 4. If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory at power off. 5. When a sent command results in an error, the same number as the data capacity of the command is counted by byte. 6-4 EM18-33010A (Revision Date: Dec. 10 ‘99) 6.2 SELF TEST MODE 6. DIAG. TEST OPERATION 2) Parameters # Contents Item PC-850 PC-8 : PC-850 : PC-8 0 Ø : No slash used. : Slash used. (12) Control code selection AUTO ESC LF NUL { } 1B 1C 1D : : : : (13) Ribbon type selection TRANS. NON TRANS. : Transmissive ribbon : Non-transmissive ribbon (14) Feed length fine adjustment (19) (PC), (KEY) -50.0 mm to +50.0 mm (15) Cut/strip position fine adjustment (20) (PC), (KEY) -50.0 mm to +50.0 mm (16) Back feed length fine adjustment (21) (PC), (KEY) -9.9 mm to +9.9 mm (17) Print tone fine adjustment (22) (Thermal transfer) (PC), (KEY) -10 step to +10 step (18) Print tone fine adjustment (23) (Thermal direct) (PC), (KEY) -10 step to +10 step (24) X axis fine adjustment -99.5 mm to +99.5 mm (25) Ribbon Motor +15 step to +0 step (26) Strip wait status 1: Strip wait status is not sent to the PC. (11) Character code selection Font zero selection Automatic selection ESC LF NUL mode Mainframe mode Manual mode 2: Strip wait status is sent to the PC. (27) Threshold manual fine adjustment for the black mark sensor 0.0 V to 4.0 V (28) Threshold manual fine adjustment for the feed gap sensor 0.0V to 4.0 V (29) Kanji code type TYPE 1: Windows code (not supported by QQ/QP models.) TYPE 2: Original code (30) Euro font code setting 20H to FFH (31) Stacker OFF: No stacker (not supported by QQ/QP models.) (32) Transmission Control Mode ON: with stacker DTR: READY/BUSY (DTR) protocol (DTR/DSR) RTS: READY/BUSY (RTS) protocol (RTS/CTS) (33) Reset selection when the INPUT • PRIME signal is ON. ON: The printer will restore to the initial status. OFF: The printer will not restore to the initial status. 6-5 EM18-33010A (Revision Date Jan. 13, ’95) 6.2 SLEF TEST MODE 6. DIAG. TEST OPERATION 6.2.2 Automatic Diagnostic Printing The data from 1 to 9 on a sample print is printed. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . 0 A Press the [PAUSE] key. R IB B O N T RA N SM I SS I V E Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key. Press the [PAUSE] key. Continued on Section 6.2.3 Head Broken Element Check. NO RIBBON (No ribbon : Thermal direct) TRANSMISSIVE (Transmissive ribbon : Thermal transfer) NO TRANS. (Non-transmissive ribbon : Thermal transfer) Press the [PAUSE] key. Press the [FEED] key. A UT O M AT IC D I AG N OS T I C Press the [PAUSE] key. C HE C K IN G & P RI N TI N G The printer is checking or printing the status The result of the self test is printed. After printing, the initial display will be shown. NOTES: 1. If the automatic diagnosis printing results in an error, the printer will display the error message and stop printing. The error status can be cleared by the [PAUSE] key, however, the display will return to the initial display “<1> DIAGNOSTIC V1.0A”. Printing is not automatically resumed. 2. Both label and tag paper can be used for printing. 6-6 EM18-33010A 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE ■ Sample Print [Print Condition] • Preset count • Print speed • Sensor • Printing method • Supply length • Issuing mode 1 : : : : : : 2 1 127 mm/sec. No sensor Thermal transfer 50 mm Batch printing (without rewinder) PROGRAM MASK KANJI 7 EEPROM DRAM CARD SENSOR1 SENSOR2 8 9 DIP SW EXP.I/O 3 4 5 6 V1.0A FMRM0034801:2800 V1.0 FMRM0034901:B100 0000:0000 0000:0000:0000:0000 OK 1024KB OK 00000000,10110011 [H]3.1V [A]2.8V [R]3.3V [T]2.4V [RANK]3 00000000,10001010 OK Fig. 6-2 1 PROGRAM/MASK ROM Check PROGRAM V1.0 A FMRM0034801 : 2800 Checksum Part No. of ROM of software Revision No.: Space or A to Z Software version No. ROM name PROGRAM: Program ROM (Flash ROM) MASK: Mask ROM (Character generator) NOTES: 1. Software version No., part No. of ROM and checksum vary according to the software version of PROGRAM/MASK ROM. 2. The last two digits of the checksum are usually 0. 2 KANJI ROM Check KANJI 0000 : 0000 KANJI ROM2 Checksum KANJI ROM1 Checksum 0000 : 0000 : 0000 : 0000 KANJI OUTLINE ROM4 Checksum KANJI OUTLINE ROM3 Checksum KANJI OUTLINE ROM2 Checksum KANJI OUTLINE ROM1 Checksum NOTES: 1. Checksum varies according to the software version. 2. When the KANJI ROM or KANJI OUTLINE ROM is not installed, the checksum becomes “0000”. 3. The last two digits of the checksum are not 0. 6-7 EM18-33010A 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 3 EEPROM Check EEPROM OK Read/write check OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written. EEPROM: Backup memory 4 DRAM Check DRAM 1024KB Readable/writable area DRAM: Image buffer memory or work memory NOTE: If an error is detected during DRAM check, the display od readable/writable area will stop when the error occurs. 5 Flash Memory Card Check CARD OK Format check OK: Formatted NG: Formatted improperly or no flash memory card is inserted. Flash memory card 6-8 EM18-33010A 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6 Sensor 1 Check SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1 Head up switch status 0: Head opened 1: Head closed Fixed to 1 Cutter home position switch status 0: Home position 1: Other position Rewind full sensor status 0: Normal 1: Excess Slit sensor #1 (ribbon rewind) status 0: The detecting point is positioned outside the slit. 1: The detecting point is positioned inside the slit. Slit sensor #2 (ribbon feed) status 0: The detecting point is positioned outside the slit. 1: The detecting point is positioned inside the slit. Fixed to 0 Strip sensor status 0: Without label 1: With label Ribbon end sensor status 0: Transmissive (with ribbon) 1: Non-transmissive (ribbon end) Fixed to 0 6-9 EM18-33010A 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE ■ Print status content description of each sensor/switch Sensor/Switch Print status content description Head up switch Indicates whether the print head is opened or closed. Cutter home position switch Indicates whether the cutter is at the home position or not. Rewind full sensor Indicates whether the media is wound to peak capacity on the builtin take-up spool or not. Slit sensor #1 (ribbon rewind) Slit sensor #2 (ribbon feed) Controls ribbon motor rotation by detecting the slit on the ribbon rewind motor and the ribbon feed motor. Indicates the position of the slit sensor. Strip sensor Indicates the existence of label in strip mode. When no label is detected (0), the subsequent label is issued, when a label is detected (1), the subsequent label will not be issued until the current label is removed. Ribbon end sensor The display of the ribbon end sensor only shows whether the ribbon is transmissive or non-transmissive. The status of the ribbon end detection differs according to the parameter setting. The following table shows the parameter settings in the parameter setting mode. Type of ribbon Transmissive Non-transmissive Transmissive With ribbon Ribbon end Non-transmissive Ribbon end With ribbon Ribbon end sensor 7 SENSOR2 Check SENSOR2 [H] 3.1V [A] 2.8V Environmental temperature thermistor status: 0.0 ~ 5.0 V Print head thermistor status: 0.0 ~ 5.0 V [R] 3.3V [T] 2.4V Feed gap sensor status: 0.0 ~ 5.0 V Black mark sensor status: 0.0 ~ 5.0 V [RANK 3] Print head resistance rank: 0 ~ 15 6-10 EM18-33010A (Revision Date Jan. 13, ’95) 6.2 SELF TEST MODE 6. DIAG. TEST OPERATION 8 DIP SW Check 8 7 6 5 4 3 2 1 0 0 0 0 0 0 0 0 DIP SW 8 7 6 5 4 3 2 1 1 0 0 0 1 0 1 0 Pin No. Status DIP Switch 2 0: OFF (OPEN) 1: ON (SHORT) DIP Switch 1 0: OFF (OPEN) 1: ON (SHORT) NOTE: The DIP switch 1-7 is to be set to 0 (OFF:OPEN) regardless of setting item. 9 EXP. I/O Check EXP. I/O OK Loopback test OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached. Expansion I/O PC board For the loopback test, connect jig as shown below and check HIGH output / HIGH input and LOW output / LOW input. 300Ω x 5 1 2 3 4 5 12 7 15 8 9 10 11 Connector: FCN-781P024-G/P 21 300Ω GND Fig. 6-3 Vcc 6-11 EM18-33010A (Revision Date Jul. 03, ’97) 6.2 SELF TEST MODE 6. DIAG. TEST OPERATION 6.2.3 Head Broken Element Check The printer automatically performs the head broken element check. The result of the head broken element check is indicated in the display. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO STI C V1. 0A Press the [PAUSE] key twice. Press the [FEED] key twice. T HE R M AL H EAD C HECK Press the [PAUSE] key. broken element check [ Head ] takes about 10 seconds. C HE C K IN G N OR M A L EN D H EA D ER RO R (See NOTE 1 and 2.) Press the [PAUSE] key. NOTES: 1. If the head broken element check results in ‘HEAD ERROR’, the print head must be replaced after referring to Section 2.6 Replacing the Print Head. 2. After replacing the print head, clear the maintenance counter as described in Section 6.6.1 and perform a test print in Section 6.4 TEST PRINT MODE. 6-12 EM18-33010A (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below. Power off Press the [PAUSE] key. Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C Z ER O FO NT 0 Press the [PAUSE] key. V1. 0A C OD E Press the [FEED] key. AU TO Press the [PAUSE] key. < 2> PA RA ME TER S ET R IB BO N Press the [PAUSE] key. F EE D AD JU ST Press the [PAUSE] key. +0.0 mm R IB BO N Press the [PAUSE] key. C UT A DJ US T TRAN S. AD J < FW S> +0 Press the [PAUSE] key. +0.0 mm R IB BO N AD J < BA K> +0 Press the [PAUSE] key. Press the [PAUSE] key. B AC K FE ED AD J. +0.0 mm S TA TU S TY PE 1 Press the [PAUSE] key. Press the [PAUSE] key. X A DJ US T +0.0 mm S TA CK ER Press the [PAUSE] key. T ON E AD JU ST <T > AD JU ST <D > T HR ES HO LD F ON T CO DE R 1. 0V Press the [PAUSE] key. +0 Press the [PAUSE] key. O FF Press the [PAUSE] key. +0 Press the [PAUSE] key. T ON E S YST EM T HR ES HO LD PC-8 50 T 1. 4V Press the [PAUSE] key. K AN JI C OD E TYP E1 Press the [PAUSE] key. E UR O CO DE B OH Press the [PAUSE] key. D TR /R TS D TR Press the [PAUSE] key. I NP UT P RI ME Press the [PAUSE] key. 6-13 ON EM18-33010A (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION ■ Parameter Setting Mode Table Mode Name Function FEED ADJUST Using this parameter the feed length is fine adjusted. CUT ADJUST Using this parameter the cut position or strip position is fine adjusted. BACK FEED ADJ. Using this parameter the back feed length from the cut/strip position to the home position is fine adjusted. X ADJUST This setting is used to finely adjust print position in the X axis. TONE ADJUST <T> Using this parameter the print tone is fine adjusted. The longer the print (Thermal transfer printing) pulse width, the darker the print tone becomes. The shorter, the lighter the print tone becomes. TONE ADJUST <D> (Thermal direct printing) FONT CODE The character code either PC-850 or PC-8 is selected. ZERO FONT The font zero either 0 or ø is selected. CODE The command code out of AUTO, ESC/LF/NUL, or { RIBBON Ribbon type either transmissive or non-transmissive is selected. RIBBON ADJ <FWD> (Ribbon feed motor) Using this parameter the torque of the ribbon motors is fine adjusted. } is selected. RIBBON ADJ <BAK> (Ribbon feed motor) STATUS TYPE Whether or not the strip wait status (05H) is sent in response to the status request command from the PC is selectable. STACKER SYSTEM Use of the Stacker is selected. (not supported by QQ/QP models.) THRESHOLD R The threshold of the black mark sensor is manually fine adjusted. THRESHOLD T The threshold of the feed gap sensor is manually fine adjusted. KANJI CODE Kanji code either Windows code or original code is selected. (not supported by QQ/QP models.) EURO CODE EURO code is selected from 20H to FFH. DTR/RTS Transmission Control mode is selected from DTR and RTS. INPUT PRIME Reset ON/OFF when the INPUT • PRIME signal on is selcted. 6-14 EM18-33010A 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.1 Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . 0 A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key. F EE D AD JU ST + 0. 0 m m ■ [FEED] key: Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Pressing the [FEED] key one time is a -0.5 mm change, up to -50.0 mm. (See NOTE 2.) ■ [RESTART] key: Pressing the [RESTART] key one time is a +0.5 mm change, up to +50.0 mm. (See NOTE 2.) Press the [PAUSE] key. Continued on Section 6.3.2 Cut/strip position fine adjustment. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment ±50.0 mm = Key fine adjustment value (± 50.0 mm) + PC fine adjust ment value (± 50.0 mm) When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 3. A change feed value is stored in memory by pressing the [PAUSE] key. 6-15 EM18-33010A (Revision Date Jan. 13, ’95) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.2 Cut/Strip Position Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . 0 A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key twice. C UT A DJ US T + 0. 0 m m ■ [FEED] key: Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Pressing the [FEED] key one time is a -0.5 mm change, up to -50.0 mm. (See NOTE 2.) ■ [RESTART] key: Pressing the [RESTART] key one time is a +0.5 mm change, up to +50.0 mm. (See NOTE 2.) Press the [PAUSE] key. Continued on Section 6.3.3 Back feed length fine adjutment. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment ±50.0 mm = Key fine adjustment value (±50.0 mm) + PC fine adjustment value ( ± 50.0 mm) When the value reaches the maximum, the value remains unchanged even if a subsequent fine adjustment is performed. 3. A changed cut/strip position value is stored in memory by pressing the [PAUSE] key. 4. When using label with length of less than 38 mm, calculate the cut position fine adjustment value using the expression provided on page 6-19. 6-16 EM18-33010A 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.3 Back Feed Length Fine Adjustment Power off Turn on the power while hoding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . 0 A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key three times. B AC K FE ED A D J. + 0. 0 m m Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.) ■ [FEED] key: Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Pressing the [FEED] key one time is a -0.5 mm change, up to -9.5 mm. (See NOTE 2.) ■ [RESTART] key: Pressing the [RESTART] key one time is a +0.5 mm change, up to +9.5 mm. (See NOTE 2.) Continued on Section 6.3.4 X axis fine adjustment. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment ±9.9 mm = Key fine adjustment value (± 9.5 mm) + PC fine adjustment value (±9.9 mm) When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 3. A changed back feed value is stored in memory by pressing the [PAUSE] key. 6-17 EM18-33010A 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE + 0.0 mm Feed Direction A A A A ■ Feed Length Fine Adjustment Example Fig. 6-4 - 10.0 mm A A A A - 10 mm Fig. 6-5 + 10.0 mm A A A A + 10 mm Fig. 6-6 ■ Cut Position Fine Adjustment Example Cut Position + 0.0 mm Print Head Tag Paper Feed Direction Black Mark - 12.0 mm Platen Fig. 6-7 - 12 mm Fig. 6-8 + 12.0 mm + 12 mm Fig. 6-9 6-18 EM18-33010A (Revision Date Aug. 25, ’95) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION ■ When using a label with a length of less than 38 mm : Case 1 Condition: Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB are received. Label pitch: 38.0 mm or less, with cut, feed gap sensor, cut position fine adjustment value ± 10 mm or less, and issue mode set to C (cut). When the above conditions are all met, the issue operation in cut issue mode is as follows: 1 Head lifted → 2 Forward feed to the cut position → 3 Head lowered → 4 Cut → 5 Head lifted → 6 Backfeed to the home position → 7 Head lowered. Case 2 Generally the minimum label length which is available in cut mode is 38.0 mm. When using a label with a length of less than 38 mm, the edge of the label may be caught on the print head during back feed to the print start position after cutting the label gap, causing a improper print start position. In this case set the cut position fine adjustment value after calculating the value using the following formula so that the unprinted label returns to the correct print start position. However, use of this method will leave one or two printed label(s) between the print head and the cutter. Feed or print the label(s) to remove them. (a) Formula for cut position the adjustment value Cut position fine adjustment value = (the number of labels left between the print head and the cutter) x (span of label) = (32.8 mm/label length) x (span of label) * Omit the decimals of the value obtained by dividing 32.8 mm by the label length for one unit. (example) Span of label : 30.0 mm (32.8 mm/30.0 mm) x 30.0 mm = 1 x 30.0 mm = +30.0 mm (b) Example Print Head Position Cut Position 32.8 mm A A A A A B B B B 1 Idling 2 Printing the first label A is completed. 3 Label A is fed to the cut position and the front gap is cut. B A B 4 Label B is fed in the reverse direction to the print start B C 5 Printing the second label B is completed. B A B position. C 6 Label B is fed to the cut position and the front gap is cut. B C 7 Label C is fed in the reverse direction to the print start C D 8 To take away label B, label C is fed. C position. D C 9 Label C is fed to the cut position and the front gap is cut. 0 Label D is fed in the reverse direction to the print start D position. Fig. 6-10 Print Satrt Position 6-19 EM18-33010A (Revision Date Jul. 28, ’94) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION ■ Strip Position Fine Adjustment Example Print Head Label + 0.0 mm Platen Fig. 6-11 Strip Shaft Backing Paper Print Head + 3.0 mm + 3.0 mm Platen Fig. 6-12 Strip Shaft Backing Paper Print Head - 3.0 mm - 3.0 mm Platen Fig. 6-13 Strip Shaft Backing Paper NOTE: The print stop position when printing the label in strip mode varies according to label length as the strip mode printing stops so that the edge of the strip shaft is 4 mm from the middle of the gap. This is because the gap length is programmed as 2mm. When the gap length is 5 mm or more, the effective print length should be set to the value obtained by subtracting 2 mm from the label pitch, that is, set the gap length to 2 mm. If the print format hangs over the gap as a result, correct the print start position. If the print stop position is improper, refer to Section 6.3.2 and make a fine adjustment. 4 mm 3 mm Label 2 mm Platen Strip Shaft Backing Paper 6-20 Fig. 6-14 EM18-33010A 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE + 0.0 mm Feed Direction A A A A ■ Back Feed Length Fine Adjustment Example Fig. 6-15 Print start position -3.0 mm Fig. 6-16 -3.0 mm A A A A +3.0 mm A A A A +3.0 mm 6-21 Fig. 6-17 EM18-33010A 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.4 X Axis Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1 . 0 A Press the [FEED] key. < 2> PA RA ME TER S E T Press the [PAUSE] key four times. X A D J US T +0.0 mm ■ [FEED] key: Pressing the [FEED] key one time is a -0.5 mm change, up to -99.5 mm. (See NOTE 2.) ■ [RESTART] key: Pressing the [RESTART] key one time is a +0.5 mm change, up to +99.5 mm. (See NOTE 2.) Press the [FEED] or [RESTART] key to fine adjust the print position along the X axis. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.5 Print tone fine adjustment. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment ± 99.5 mm = X axis value When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 3. A changed X axis is stored in memory by pressing the [PAUSE] key. 6-22 EM18-33010A 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE ■ X Axis Fine Adjustment Example Feed direction Top first printing X Y ABC + 0.0 mm Y Fig. 6-18 X Bottom first printing -50.0 mm -50.0 mm ABC Fig. 6-19 + 50.0 mm +50.0 mm ABC Fig. 6-20 NOTES: 1. The X axis fine adjustment is performed to fine adjust the X axis of the drawing in the left or right direction. 2. Adjust the X axis in the effective print range. (After the value reaches the coordinate “0”, the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction.) 3. X axis fine adjustment cannot be used in self test mode or test printing. 6-23 EM18-33010A (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.5 Print Tone Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . 0 A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key five times. T ON E AD JU ST <T > + 0 ■ [FEED] key: Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.) AD JU ST <D > + 0 (Thermal direct printing fine adjustment) ■ [FEED] key: Press the [FEED] or [RESTART] key to fine adjust the print tone. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Pressing the [FEED] key one time is a -1 step change, up to -10 steps. (See NOTE 2.) ■ [RESTART] key: Pressing the [RESTART] key one time is a +1 step change, up to +10 steps. (See NOTE 2.) Press the [PAUSE] key. (See NOTE 3.) T O NE (Thermal transfer printing fine adjustment) Pressing the [FEED] key one time is a -1 step change, up to -10 steps. (See NOTE 2.) ■ [RESTART] key: Pressing the [RESTART] key one time is a +1 step change, up to +10 steps. (See NOTE 2.) Press the [PAUSE] key. Continued on Section 6.3.6 Character code selection. NOTES: 1 Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed print tone value is stored in memory by pressing the [PAUSE] key. 3. Fine adjustment value equals to the sum of the values set by the PC command and system mode (key operation) and each max. value is ± 10 step. However, the upper limit of the adjustment value is decided according to the print speed to protect the print head. If the set value exceeds the following upper limit, it is automatically corrected to the proper value. Upper Limit: 3”/sec.: +10 step, 5’’/sec.: +5 step, 8”/sec,: +2 step 6-24 EM18-33010A 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.6 Character Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1. OA Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key seven times. F ON T CO DE PC-8 50 • PC-850 • PC-8 Select either character code with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.7 Font zero selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed font code is stored in memory by pressing the [PAUSE] key. 6-25 EM18-33010A 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.7 Font Zero Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1. OA Press the [FEED] key. < 2> P A RA ME TE R S ET Press the [PAUSE] key eight times. Z E RO FO NT 0 • 0 (without slash) • ø (with slash) Select either zero font with the [FEED] key or [RESTART] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. Press the [PAUSE] key. Continued on Section 6.3.8 Control code selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed zero font is stored in memory by pressing the [PAUSE] key. 6-26 EM18-33010A SVO8A1002 : Jan. 19, '98 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.8 Control Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >DI AG NO STI C V1. OA Press the [FEED] key. < 2 >PA RA ME TER S ET Press the [PAUSE] key nine times. C O DE AU TO Select control code with the [FEED] key or [RESTART] key. (See NOTE 1.) When {MANUAL} is selected, go to A on the next page. B Press the [FEED] key and [RESTART] key at the same time. • • • • AUTO: (Automatic selection) ESC, LF, NUL: (Manual selection) { , , } : (Manual selection) MANUAL: (control codes should be specified.) Press the [PAUSE] key. Continued on Section 6.3.9 Ribbon type selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed control code is stored in memory by pressing the [PAUSE] key. 3. When “AUTO”, “ESC, LF, NUL”, or “{, ,}” is selected, be sure to select the Nontransmissive ribbon in the ribbon type selection operation. 4. When “MANUAL” is selected, be sure to specify all the control codes 1 to 3. Failure to do this disables selection of “MANUAL”. 6-27 EM18-33010A SVO8A1002 : Jan. 19, '98 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION A C OD E M AN U A L Change the control code. Press the [PAUSE] key. C ON T L OL C OD E 1 1 B Set the control code 1. (equivalent to ESC, {.) 1 C Set the control code 2. (equivalent to LF, .) 1 D Set the control code 3. (equivalent to NUL, }.) Press the [PAUSE] key. C ON T R OL C OD E 2 Press the [PAUSE] key. C ON T R OL C OD E 3 Go to B on the previous page. NOTES: Refer to the following for the selection of the control codes 1 to 3. (RESTART) C ON T R OL (FEED) C OD E 1 (RESTART) C ON T R OL (FEED) C OD E 1 C OD E 1 C OD E 1 1 C (FEED) (RESTART) C ON T R OL 1 B (FEED) (RESTART) C ON T R OL 1 A (FEED) (RESTART) C ON T R OL 0 0 C OD E 1 F F 6-28 EM18-33010A (Revision Date Jun. 28, ’96) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.9 Ribbon Type Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . O A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key ten times. R I BB O N T RA N S . • Transmissive ribbon Transmissive: With ribbon Non-transmissive: Ribbon end • Non-Transmissive ribbon Transmissive: Ribbon end Non-transmissive: With ribbon Select either ribbon type with the [FEED] key or [RESTART] key. (See NOTE 1 and 2.) Press the [PAUSE] key. Press the [RESTART] key. (See NOTE 3.) Continued on Section 6.3.10 Ribbon Motor Drive Voltage Fine Adjustment NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be set to transmissive (TRANS.) ribbon. 3. A changed ribbon type is stored in memory by pressing the [PAUSE] key. 6-29 EM18-33010A (Revision Date Jun. 28, ’96) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.10 Ribbon Motor Drive Voltage Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1. OA Press the [FEED] key. < 2> PA RA ME TER S ET Press the [PAUSE] key eleven times. R I BBO N AD J < FW D > Press the [FEED] or [RESTART] key to fine adjust the feed motor voltage. (See NOTE 1.) Press the [PAUSE] key. (See NOTE 3.) R I BBO N AD J < BA K > Press the [FEED] or [RESTART] key to fine adjust the rewind motor voltage. (See NOTE 1.) + 0 (Ribbon feed motor voltage fine adjustment) ■ [FEED] key: Pressing the [FEED] key one time is a -1 step change, up to -15 steps. (See NOTE 2.) ■ [RESTART]key: Pressing the [RESTART] key one time is a -1 step change, up to -15 steps. (See NOTE 2.) + 0 (Ribbon rewind motor voltage fine adjustment) ■ [FEED] key: Pressing the [FEED] key one time is a -1 step change, up to -15 steps. (See NOTE 2.) ■ [RESTART]key: Pressing the [RESTART] key one time is a -1 step change, up to -15 steps. (See NOTE 2.) Press the [FEED] key and [RESTART] key at the same time. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment -15 steps = Key fine adjustment value (-15 steps) + PC fine adjustment value (-15 steps) When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed. 3. A changed motor voltage value is stored in memory by pressing the [PAUSE] key. 4. One step corresponds to 5% of the standard voltage and up to 75% of the voltage can be decreased. 6-30 EM18-33010A (Revision Date Dec. 10, ’96) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.11 Strip Wait Status Setting Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . O A Press the [FEED] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key thirteen times. S T AT U S TY PE 1 Press the [FEED] key or [RESTART] key to select the strip wait status. ■ [FEED] key: Status type 2: A strip wait status is sent. ■ [RESTART]key: Status type 1: A strip wait status is not sent. Press the [PAUSE] key. (See NOTE 1.) Press the [FEED] key and [RESTART] key at the same time. (See NOTE 1.) NOTE: When the status type 1 is selected, the printer will send (00H) in response to the status request command sent from the PC while a label stays at the strip sensor (when idling, after feeding, or all printing finished). When the status type 2 is selected, the printer will send (05H) in response to the status request command sent from the PC while a label stays at the strip sensor (when idling, after feeding, or all printing finished.) If the status request command is sent during printing, the printer will always send (05H) regardless of the setting. 6-31 EM18-33010A SVO8A1002 : Jan. 19, '98 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.12 Stacker Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1. OA Press the [PAUSE] key. < 2> P A RA ME TE R S ET Press the [PAUSE] key fourteen times. S T AC K ER S YS T EM O FF ■ [FEED] key: ON: Stacker is used. ■ [RESTART] key: Press the [FEED] key or [RESTART] key to select ON or OFF to the stacker. OFF: Stacker is not used. Press the [PAUSE] key. Press the [FEED] key and [RESTART] key at the same time. NOTE: Continued on Section 6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor. 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed Stacker selection is stored in memory by pressing the [PAUSE] key. 6-32 EM18-33010A (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . O A Press the [PAUSE] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key fifteen times. T H RE S HO LD R 1 . 0 V Press the [FEED] key or [RESTART] key to fine adjust the black mark sensor manual threshold. ■ [FEED] key: Pressing the [FEED] key onetime is a -0.1V change, up to 0.0V ■ [RESTART] key: Pressing the [RESTART] key onetime is a +0.1V change, up to 4.0V. Press the [PAUSE] key. Press the [FEED] key and [RESTART] key at the same time. Continued on Section 6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key. 3. The above operations do not require any more threshold setting. 6-33 EM18-33010A (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . O A Press the [PAUSE] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key sixteen times. T H RE S HO LD T 1 . 4 V Press the [FEED] key or [RESTART] key to fine adjust the feed gap sensor manual threshold. Press the [FEED] key and [RESTART] key at the same time. ■ [FEED] key: Pressing the [FEED] key onetime is a -0.1V change, up to 0.0V ■ [RESTART] key: Pressing the [RESTART] key onetime is a +0.1V change, up to 4.0V. Press the [PAUSE] key. Continued on Section 6.3.15 Kanji Code Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key. 3. The above operations do not require any more threshold setting. 6-34 EM18-33010A (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION ■ How To Calculate Theshold Fine Adjustment Value If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page. Case 1: When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V or more difference of sensor output voltage. If a low-sensitive sensor is installed in the printer, it may not detect 1.5V or more difference between the black mark and the print area. This may cause the printer to feed over one and a half tags, and then stop with “PAPER JAM” displayed. Case 2: The presence and lack of label are distinguished from each other by the reflective sensor voltage. When the voltage is more than 1.5V, it is regarded as the presence of paper. And less than 1.5V is regarded as the paper end. If a low-sensitive-sensor is used, 1.5V or more may not be detected at the backing paper since the reflectance of backing paper is low. In such case, more than 5mm-long gap is regarded as the no paper. And trying to print or feed the label when the sensor stops at the gap results in a NO PAPER error. This problem tends to occur when using labels with thin backing paper. Case 3: If the reflective sensor’s output voltage when detecting no paper is 1.5V or more, the sensor does not recognize the actual paper end during printing. Accordingly, the printer continues to print despite of the paper end. This problem may occur on printers of which the resistors on the CPU PCB have been changed according to the Technical Information #SVM7A1010/1 (issued on April 16, 1997). Case 4: When using perforated fanfold labels, the transmissive sensor mistakes the perforation on the gap for a print area, resulting in a PAPER JAM error. Case 5: When using such a particular label stock that a black mark is printed on every two or three gaps, the sensor detects three different voltages at the label, unmarked gap and black mark, respectively. The sensor cannot distinguish the unmarked gap from the black mark, so the printer stops with displaying “PAPER JAM”. 6-35 EM18-33010A (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION NOTE: The following operation cannot be performed unless the sensor type is changed by the issue command or feed command. (1) Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points. Label: Print area Backing paper Tag paper: Print area Black mark Example: [REFLECTIVE] 2.8V [TRANSMISSIVE] 4.1V (2) Using the following formula, calculate the threshold from the measured voltage: When using labels (transmissive sensor): Threshold = (Max. voltage at the backing paper) - (Voltage at the print area) - 0.7V e.g.) 2.0V = 4.2V - 1.5V - 0.7V When using perforated labels (transmissive sensor): A Threshold = B (Max. voltage at the backing paper) - Min. voltage at the backing paper A 2 Max. voltage at the backing paper 2 e.g.) 2.2V = 4.4V - (2.8V/2) - (1.6V/2) When using labels with black marks (reflective sensor): D C Threshold = (Min. voltage at the print area) - (Min. voltage at the black mark) 2 e.g.) 0.4V = (1.5V - 0.7V)/2 Backing Parper Label Label Perforation Label gap Backing Paper A (4.4 V) Black Mark (2.8 V) C B (0.7 V) D 6-36 (1.5 V) - EM18-33010A (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.15 Kanji Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO STI C V1. OA Press the [PAUSE] key. < 2> P A RA ME TER S ET Press the [PAUSE] key 17 times. K A NJ I C OD E TYP E1 Select either code with the [FEED] key or [RESTART] key. Press the [FEED] key and [RESTART] key at the same time. ■ Windows code ■ Original code Press the [PAUSE] key. Continued on Section 6.3.16 Euro Font Code Selection. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed Kanji code is stored in memory by pressing the [PAUSE] key. 6-37 EM18-33010A (Revision Date: Aug. 5 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.16 Euro Font Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . O A Press the [PAUSE] key. < 2> P A RA ME TE R S E T Press the [PAUSE] key 18 times. E U RO C OD E B O H Select the Euro font code with the [FEED] key or [RESTART] key. •20H [RESTART] key ↑↓ [FEED] key •FFH Press the [PAUSE] key. Continued on Section 6.3.17 Transmission Control Mode Selection Press the [PAUSE] key and [RESTART] key at the same time. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. A changed Euro font code is stored in memory by pressing the [PAUSE] key. 6-38 EM18-33010A (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.17 Transmission Control Mode Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. V 1 . OA < 1 > D I A GNOS T I C . Press the [FEED] key. < 2 > P A R A ME T E R SET Press the [PAUSE] key 19 times. DTR DTR/ RTS Select the Transmission Control Mode with the [FEED] key or [RESTART] key. Press the [FEED] key and [RESTART] key at the same time. • DTR: READY/BUSY (DTR) protocol (DTR/DSR) • RTS: READY/BUSY (RTS) protocol (RTS/CTS) Press the [PAUSE] key. Continued on Section 6.3.18 Reset Selection when the INPUT • PRIME Signal is ON. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable. 2. A changed Transmission Control Mode is memory by pressing the [PAUSE] key. 6-39 EM18-33010A (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6. DIAG. TEST OPERATION 6.3.18 Reset Selection when the INPUT • PRIME Signal is ON. Reset ON/OFF when the INPUT • PRIME signal ON is selected. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NOS T IC. V 1. OA Press the [FEED] key. < 2> PA RA MET E R S ET Press the [PAUSE] key 20 times. I NP UT P RIM E ON Select the "Reset ON/OFF • ON: The printer will restore to the initial status. when the INPUT • PRIME • OFF: The printer will not restore to the initial status. signal is ON" with the [FEED] key or [RESTART] key. Press the [PAUSE] key. NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable. 2. A changed “Reset ON/OFF when the INPUT • PRIME signal is ON” is stored in memory by pressing the [PAUSE] key. 6-40 EM18-33010A (Revision Date Feb. 07, ’97) 6.4 TEST PRINT MODE 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE Test print mode contains normal test print and process test print. 6.4.1 Normal Test Print Five kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set. The default parameter at power on is as below: • ISSUE COUNT : 1 • PRINT SPEED : 5 inch/sec. • SENSOR : Transmissive sensor • RIBBON : Transmissive ribbon • TYPE : Batch (without cut) • LABEL LENGTH : 76 mm • PAPER FEED : Feed Operating procedure for the test mode is provided below. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1. OA Press the [FEED] key twice. From C on the next page. < 3> TE ST P RIN T Press the [PAUSE] key. P RINT Press the [FEED] key and [RESTART] key at the same time. C ON DIT IO N Select "Print Condition" by pressing the [PAUSE] key. Set the print count I SSUE ISSUE COUNT PRINT SPEED SENSOR RIBBON TYPE LABEL LENGTH PAPER FEED C OU NT 1 To be continued on B of the next page. 6-41 Press the Press the [FEED] key or [RESTART] [RESTART] key. key. (See NOTE 1.) Continued on section To A . 6.4.2 Process Test Print. EM18-33010A 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From B of the preceding page. Set the print count from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.) Press the [PAUSE] key. (See NOTE 3.) Set the print speed P RINT S PE ED 5000 1000 500 100 50 10 5 3 1 (Print count 5000) (Print count 1000) (Print count 500) (Print count 100) (Print count 50) (Print count 10) (Print count 5) (Print count 3) (Print count 1) To C of the preceding page. 5 inch /s Select the print speed from those at the right by pressing the [FEED] key or [RESTART] key. Press the [FEED] key and [RESTART] key at the same time. 3 inch/sec. 5 inch/sec. 8 inch/sec. Press the [PAUSE] key. (See NOTE 3.) Set the sensor type S ENSO R To C of the preceding page. T RAN SM ISSI VE Select the sensor type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2 and 4.) NONE (consecutive form) REFLECTIVE (black mark sensor) TRANSMISSIVE (feed gap sensor) Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. Press the [PAUSE] key. (See NOTE 3.) Set the ribbon type R IBBO N Press the [FEED] key and [RESTART] key at the same time. T RAN SM ISSI VE Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2, 5 and 9.) NO RIBBON (No ribbon: Thermal direct) TRANSMISSIVE (Transmissive ribbon: Thermal transfer) NO TRANS. (Non-transmissive ribbon: Thermal transfer) Press the [PAUSE] key. (See NOTE 3.) Press the [FEED] key and [RESTART] key at the same time. To be continued on B of the next page. To C of the preceding page. 6-42 EM18-33010A 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From B of the preceding page. Set the issue mode type T YPE [ S] NO C UTTI NG Select the issue mode type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.) Press [PAUSE] key. (See NOTE 3.) [S] Standard mode (Batch printing without cut) [C] Auto-cut mode (Issue and cutting) [H] Strip mode (On-demand printing without cut) Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. Set the label length L EN GTH 76 mm Select the label length from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 6 and 7.) 999 (Label length 999 mm) 998 (Label length 998 mm) 997 (Label length 997 mm) ~ L ABEL 7 (Label length 7 mm) 6 (Label length 6 mm) 5 (Label length 5 mm) Press the [PAUSE] key. (See NOTE 3.) Set the media feed P APER Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. F EE D Select the media feed from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.) PAPER FEED PAPER NO FEED Press the [PAUSE] key. (See NOTE 3.) Press the [PAUSE] key. (Feed one media.) To be continued on B of the next page. 6-43 Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. EM18-33010A (Revision Date Feb. 07, ’97) 6.4 TEST PRINT MODE 6. DIAG. TEST OPERATION From B of the preceding page. < 3>TE ST P RIN T Press the [PAUSE] key. P RINT C ON DIT IO N From A of the preceding page. Select the test print from those at the right by pressing the [FEED] key or [RESTART] key. A designated number of test prints are issued when pressing the [PAUSE] key. (See NOTE 8.) < 3>TE ST SLANT LINE (1 DOT) SLANT LINE (3 DOT) CHARACTERS BAR CODE NON-PRINTING FACTORY TEST PATTERN AUTO PRINT (TRANS.) Process test print/ Transmissive sensor AUTO PRINT (REFLECT.) Process test print/ Reflective sensor Press the [FEED] key and [RESTART] key at the same time. P RIN T Press the [PAUSE] key. NOTES: 1. When there is no change to the print condition, select one of the test print options to issue the test print. 2. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 3. A selected print condition is activated when the [PAUSE] key is pressed. 4. When the feed gap sensor is selected, the gap between labels becomes 3mm long. 5. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be set to transmissive (TRANS.) ribbon or no ribbon. 6. A label size greater than the image buffer length cannot be designated. The image buffer length differs according to memory size. If designated, the printer prints in the image buffer, or the printer stops because of an error. 7. Pressing the [FEED] key changes the label length -1 mm, pressing the [RESTART] key changes +1 mm. 8. When an error occurs during a test print, the error message is displayed and printing is stopped. The error is cleared by pressing the [PAUSE] key and the display shows “<3> TEST PRINT”. Printing is not automatically resumed after the error is cleared. 6-44 EM18-33010A (Revision Date Feb. 07, ’97) 6.4 TEST PRINT MODE 6. DIAG. TEST OPERATION 9. When the transmissive ribbon is selected and DIP SW. 1-1 is set to ON, and the space area is also 20 mm or more, the printer automatically enters ribbon saving print mode. 10. When “AUTO PRINT” is selected, 5 pcs. of the 3-dot slant line labels, bar code labels and character labels are printed respectively after one label is fed. ■ Test Print Sample • Slant line (1 dot) • Slant line (3 dot) Fig. 6-21 • Characters Fig. 6-22 • Bar code Fig. 6-23 Fig. 6-24 • Factory Test Pattern Fig. 6-25 6-45 EM18-33010A (Revision Date Jan. 13, ’95) 6.4 TEST PRINT MODE 6. DIAG. TEST OPERATION 6.4.2 Process Test Print In the process test print, the test print is automatically performed on the following conditions. Parameter setting and print tone fine adjustment value is ignored. • OPERATION • ISSUE COUNT • PRINT SPEED • SENSOR : : : : One label feed, 3-dot slant line print, bar code print, character print 5 labels each 8 inches/sec. Transmissive sensor (feed gap sensor) or reflective sensor (black mark sensor) • RIBBON : Transmissive ribbon • TYPE : Batch (without cut) • LABEL LENGTH: 76 mm • PRINT TONE FINE ADJUSTMENT VALUE : + 0 Operating procedure for the test mode is provided below. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C From C on the next page. V1. OA Press the [FEED] key twice. < 3> TE ST P RIN T Press the [PAUSE] key. P R INT Press the [RESTSRT] key. To A of the preceding page. C ON DIT IO N Press the [RESTART] key. After feeding one label, slant lines (3 dots) are printed on 5 labels. A U TO PR IN T(R EF LECT .) Press the [PAUSE] key. [Bar codes are printed on 5 labels.] Press the [FEED] key and [RESTART] key at the same time. To be continued on B of the next page. To C of the preceding page. 6-46 EM18-33010A (Revision Date Jan. 13, ’95) 6.4 TEST PRINT MODE 6. DIAG. TEST OPERATION From B of the next page. A U TO PR IN T( R EF L EC T .) Press the [PAUSE] key. [Characters are printed on 5 labels.] < 3 >T E ST P RI N T Press the [PAUSE] key. From A of the preceding page. A U TO PR IN T( T RA N S. ) Press the [PAUSE] key. After feeding one label, slant lines (3 dots) are printed on 5 labels. A U TO Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. PR IN T( T RA N S. ) Press the [PAUSE] key. [Bar code are printed on 5 labels. ] A U TO PR IN T( T RA N S. ) Press the [PAUSE] key. [Characters are printed on 5 labels.] < 3 >T E ST P RI N T 6-47 Press the [FEED] key and [RESTART] key at the same time. To C of the preceding page. EM18-33010A (Revision Date Jul. 08, ’94) 6.5 SENSOR SETTING MODE 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode. 6.5.1 Thermistor Check Thermistor check should be performed to check the environmental temperature and print head temperature after the excess head temp. error occurs or batch printing is performed for a long time. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . O A Press the [FEED] key three times. < 4> S E NS OR A D JU S TM E NT Press the [PAUSE] key. [ H EA D ]2 .5 V [ AI R ]2 . 0 V [HEAD] 2.5 V [AIR] 2.0 V Thermistor status (0.0 ~ 5.0 V) Environmental temperature Press the [FEED] key and [RESTART] key at the same time. Thermistor status (0.0 ~ 5.0 V) Print head NOTE: Since the thermistor is supervised every 200 ms while displaying the status, the display could vary. 6-48 EM18-33010A (Revision Date Jul. 08, ’94) 6.5 SENSOR SETTING MODE 6. DIAG. TEST OPERATION 6.5.2 Black Mark Sensor Adjustment Black mark sensor setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . O A Press the [FEED] key three times. < 4> S E NS OR Press the [FEED] key and [RESTART] key at the same time. A D JU S TM E NT Press the [PAUSE] key twice. [ R EF L EC TI VE ] 2. 8 V The former value is displayed. Set the tag paper so that the black mark sensor can detect the white part of the tag paper. (See NOTE 1.) Tag paper Black Mark Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.) Ex) [ R EF L EC TI VE ] 3. 8 V * Black Mark White part Black Mark Sensor * Aligh the white part of the TEC specified tag paper with the black mark sensor. (See NOTE 2.) Indicates adjustment complete. Press the [PAUSE] key for Feed Gap Sensor Adjustment. NOTES: 1. Make sure to adjust the black mark sensor using the white part of the tag paper as a criterion. Though an adjustment can be performed with the black mark, it may cause a paper jam error. 2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V. 6-49 EM18-33010A (Revision Date: Jan. 14, ’98) 6.5 SENSOR SETTING MODE 6. DIAG. TEST OPERATION 6.5.3 Feed Gap Sensor Adjustment Feed gap sensor setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO STI C V1. OA Press the [FEED] key three times. < 4> S E NS OR Press the [FEED] key and [RESTART] key at the same time. AD JU STME NT Press the [PAUSE] key three times. [ T RA N SM IS SIV E] 2.3 V The former value is displayed. Set the label so that the feed gap sensor can detect the backing paper (no label). (See NOTE 1.) ,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,, Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.) Ex) [ T RA N SM IS SIV E] Backing Paper Label 4.1 V* Feed Gap Sensor * Align the backing paper of the TEC specified label with the feed gap sensor. (See NOTE 2.) Indicates adjustment complete. Press the [PAUSE] key for Paper End Setting for Black Mark Sensor. NOTES: 1. Make sure to adjust the feed gap sensor using the backing paper with no label as a criterion. Though an adjustment can be performed with the label, it could cause a paper jam error. 2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V. 6-50 EM18-33010A (Revision Date: Jan. 14 ’99) 6.5 SENSOR SETTING MODE 6. DIAG. TEST OPERATION 6.5.4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO STI C V1. OA Press the [FEED] key three times. < 4> S E NS OR AD JU STME NT Press the [PAUSE] key four times. [ P E Press the [FEED] key and [RESTART] key at the same time. L EV EL .R] 4.3 V The former value is displayed. Remove any paper from the sensor detecting area. Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.) Ex) [ P E L EV EL .R] 4.3 V* (See NOTE.) Indicates setting complete. Press the [PAUSE] key for Paper End Setting for Feed Gap Sensor. NOTE: Pressing the [PAUSE] key validates the sensor setting. The value of the sensor is displayed up to 5.0 V. 6-51 EM18-33010A (Revision Date: Jan. 14 ’99) 6.5 SENSOR SETTING MODE 6. DIAG. TEST OPERATION 6.5.5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO STI C V1. OA Press the [FEED] key three times. < 4> S E NS OR AD JU STME NT Press the [PAUSE] key five times. [ P E L EV EL .T] 4.8 V The former value is displayed. Remove any paper from the sensor detecting area. Press the [FEED] key and [RESTART] key at the same time. Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.) Ex) [ P E L EV EL .T] 4.8 V* Press the [PAUSE] key. (See NOTE.) NOTE: Indicates setting complete. Pressing the [PAUSE] key validates the sensor setting. The value of the sensor is displayed up to 5.0 V. 6-52 EM18-33010A 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6 RAM CLEAR MODE In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data. ■ RAM Clear Mode Table Function Mode Name NO RAM CLEAR If you enter the RAM clear mode by mistake, specify this mode to escape from the RAM clear mode without executing RAM clear. MAINTE. COUNTER CLEAR After replacing the print head, cutter module, ribbon feed/rewind motor, solenoid and CPU PC Board, clear the maintenance counter. The following data will be cleared to zero. Confirmation can be made through the maintenance counter procedure in self test mode. (See NOTE 1 and 2.) Item PARAMETER CLEAR Initial Value Media distance covered 0.0 Km Print distance 0.0 Km Cut count 0 times Head up and down count 0 times Ribbon motor driving time 0 hours Solenoid driving time 0 hours RS-232C hardware error count 0 times System error count 0 times Momentary power failure count 0 times This clear should be employed when initializing the following parameters to the settings before shipment. Confirmation can be made through the automatic diagnostic procedure in self test mode. (See NOTE 1 and 2.) Item Initial Value Feed length fine adjustment (PC) 0.0 mm Cut/strip position fine adjustment (PC) 0.0 mm Back feed length fine adjustment (PC) 0.0 mm Print tone fine adjustment (Thermal transfer) (PC) 0 step Print tone fine adjustment (Thermal direct) (PC) 0 step Feed length fine adjustment (KEY) 0.0 mm Cut/strip position fine adjustment (KEY) 0.0 mm Back feed length fine adjustment (KEY) 0.0 mm Print tone fine adjustment (Thermal transfer) (KEY) 6-53 0 step EM18-33010A (Revision Date: Dec. 10 ‘99) 6.6 RAM CLEAR MODE 6. DIAG. TEST OPERATION Function Mode Name PARAMETER CLEAR Item Print tone fine adjustment (Thermal direct) (KEY) X axis fine adjustment Character code selection Font zero selection Control code selection Ribbon type selection Ribbon motor drive voltage fine adjustment (PC) Ribbon motor drive voltage fine adjustment (KEY) Strip wait status setting Stacker Status response Threshold manual fine adjustment for the black mark sensor Threshold manual fine adjustment for the feed gap sensor Label pitch Effective printing length Effective printing width With/Without ribbon Sensor type Feed Speed Issue mode PC save automatic calling Kanji code Euro font code Transmission Control Mode Reset selection when the INPUT • PRIME signal is ON. NOTES: Initial Value 0 step 0.0 mm PC-850 “0”(without slash) Auto. Trans. 0 0 1 OFF ON 1.0 V 1.4 V 76.2 mm 74.2 mm 128 mm With Transmissive sensor (Feed gap sensor) 5 inch/sec. Standard (Batch printing) ON TYPE 1 B0H DTR ON 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannot be cleared. 2. Data stored on the flash memory card cannot be cleared with this procedure. To clear dada on the flash memory card, send the format command to ini tialize the card. For details, refer to the External Equipment Interface Specification. 3. For data to be cleared in the RAM clear mode, refer to the RAM clear mode table. 4. After RAM clear is performed, the threshold setting value will turn to the default (0). When using pre-printed labels, be sure to set the threshold after referring to the Owner’s Manual. 6-54 EM18-33010A 6. DIAG. TEST OPERATION 6.6. RAM CLEAR MODE 6.6.1 Maintenance Counter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> D I AG NO ST I C V1 . O A Press the [FEED] key four times. < 5> R A M CL EA R Press the [PAUSE] key. Press the [PAUSE] key. N O R A M CL EA R Press the [FEED] key. (or press the [RESTART] key twice.) Press the [FEED] key and [RESTART] key at the same time. M AI N T E CO UN T ER CL E A R Press the [PAUSE] key. C OM P L ET E Turn off the power (See NOTE.) NOTE: Confirm that “COMPLETE” is displayed, then turn the power off. 6-55 EM18-33010A 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6.2 Parameter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1> DI AG NO STI C V1. OA Press the [FEED] key four times. < 5> RA M CL EAR Press the [PAUSE] key. Press the [PAUSE] key. N O RA M CL EAR Press the [FEED] key twice. (or press the [RESTART] key.) Press the [FEED] key and [RESTART] key at the same time. P AR AM ET ER CL EA R Press the [PAUSE] key. C OM PL ET E Turn off the power (See NOTE.) NOTE: Confirm that “COMPLETE” is displayed, then turn the power off. 6-56 EM18-33010A 7. PROGRAM DOWN LOAD 7.1 FLOPPY DISK 7. PROGRAM DOWN LOAD The main program for the printer has been written onto the flash ROM. If the main program is upgraded, due to the addition/change of the specification, down load the main program from the PC to the printer with the down-load floppy disk and RS-232C interface or high speed PC interface. 7.1 FLOPPY DISK (1) Media .................... 3.5 inches (2DD) (2) System disk .......... 1 disk (This floppy disk contains the main program written onto the printer and the tool program for down load.) 7.2 SETUP The transmission control code for the printer must be set to either the automatic selection or manual selection (ESC, NUL, LF). For details, refer to Section 6.3.8 Control Code Selection. (1) Program down load with RS-232C interface IBM PC/AT Compatible machine Printer RS -232C cable Connect the PC to the printer with an RS-232C cable. Set the DIP SW2 on the CPU PC board of the printer as follows: SW# 1 2 3 4 5 Status OFF ON OFF ON OFF Function Description 9600 BPS Transmission Speed 1 bit 8 bits No Stop bit length Data length Presence/absence of parity (2) Program down load with high speed PC interface IBM PC/AT Compatible machine BPC PC board Special printer cable BPE PC board Printer Install the BPC and BPE PC boards in the PC and printers, respectively, and connect both boards to each other with the special printer cable after referring to the Maintenance Manual Section 3.1. Refer to the Owner’s Manual enclosed with the high speed PC interface board kit to set the DIP SW on the BPC PC board and to install the BPC driver in the PC (hard disk drive). 7-1 EM18-33010A (Revision Date Sep. 27, ’95) 7.3 DOWN LOAD PROCEDURE 7. PROGRAM DOWN LOAD 7.3 DOWN LOAD PROCEDURE (1) Turn the PC power on. (2) Turn the printer power on. (3) Inset the program down load floppy disk into the PC. (4) Change the drive to A. Type A : ↵ (5) Start the batch file “PDL”. Type P D L ↵ Or copy the contents of the floppy disk in to the hard disk and start the program in the hard disk. (6) After starting the batch file “PDL”, the following menu is displayed. A indicates the main program version. This is the down load program for B-X DD-MM-YYYY This program down line loads the program file (Version V1.OA) to the B-X A Select the communication device. [ ] ( 1=RS-232C , 2=High Speed PC interface) Are you sure ? (Y/N) [ ] (Pressing the <Y key> will transmit the program file.) ) B To end the program press the <F1 key> (7) Select the interface. • RS-232C interface 1 ↵ • High speed PC interface 2 ↵ (8) Start the main program transmission. Y ↵ When changing the interface, press N ↵ and go back to step (7). (9) While the main program is being transmitted, the following message is displayed in line B . “###“ in the message, a running count, from 0 through 128 is shown indicating the number of KB transferred. ** Now transmitting (###/128KB)** (10) When the transmission is successfully completed, the following message is displayed in line B . End of Transmission. Continue (Y/N) ? [ ] • To continue 1 Turn the printer power off and exchange the printer with another one. 2 Turn the printer power on. 3 Start the main program transmission. Y ↵ • To terminate N ↵ 7-2 EM18-33010A 7. PROGRAM DOWN LOAD 7.3 DOWN LOAD PROCEDURE (11) When an error occurs, the following message is displayed together with the error code in line B . The following error occurred during transmission. (ERROR=##) Press any key to retry. Error code Doing so will revert to the displayed described in step (6). Refer to the error code to find the cause of the error. then retry the down load. (12) After terminating the down load, refer to the Maintenance Manual Section 6.2 SELF TEST MODE and perform diagnostic printing. Check that the printer operates properly and the main program version and checksum is printed on the label. 7.4 ERROR CODE Error Code (#) 06 07 50 51 57 81 82 88 89 90 92 93 94 95 97 98 99 Error Communication error (Error is detected during command analysis.) Communication error (Parity error, overrun error or framing error occurred during communication with RS-232C.) Write error occurred during formatting of the flash ROM. Delete error occurred while data was being written onto the flash ROM. Chacksum error occurred in the transmission program data. Image data transmission request signal is not converted to “L” Data FIFO of the high speed PC interface is not empty. Underfined status is received when a wating data in RS-232C. An IOCTL carry is detected in the high speed PC interface. A parameter error occurred. An overrun occurred in RS-232C. A parity error occurred in RS-232C. A framing error occrred in RS-232C. A break is detected in RS-232C. COM1 open error occurred in RS-232C. Undefined status is received against the loading setup command. Underfined status is received when the loading operation is terminated. Remarks Status from the printer Error detected in PC Check the following when an error occurs: • The printer power is turned on. • The RS-232C cable or high speed PC interface cable is connected properly. • The DIP SW on the CPU PC board or BPC PC board is set correctly. • With the high speed PC interface, that the BPC/BPE PC boards are installed in the PC/printer properly. That the BPC driver is installed in the PC (hard disk drive) properly. 7-3
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