Alcatel 4635 Owner Manual
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Alcatel 4635
User Guide
The functionality described in this user guide is subject to change without notice.
3BA 19583 USAA Ed. 02
Using the Advanced Reflexes Set
Contents
1
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3
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . .
SYMBOLS USED IN THIS GUIDE
LINKING TO THE MAILBOX
4 OPENING YOUR MAILBOX
5GENERAL TIPS
6
. . . . . . .
. . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . .
REVIEWING MESSAGES
6.1 Reviewing voice messages
6.2 Reviewing FAX messages
6.2.1 Printing a FAX
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. . . . . . . . . . . . . . .
. . . . . . . . . . .
. . . . . . . . . . . .
. . . . . . . . . . . . . . .
6.2.2 Setting up FAX printing . . . . . . .
7 SENDING VOICE MAIL MESSAGES . . . . . 10
8 PERSONAL OPTIONS
8.1 Passwords
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. . . . . . . . . . . . . . . . . . . . . . . . .
8.2 Greetings . . . . . . . . . . . . . . . . . . . . . . . . . .
8.3 New Message Notification schedule . . .
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Note: This Guide is written for the Advanced
Reflexes 4035.
Alcatel Internetworking 2000. All rights reserved
1
2
1 INTRODUCTION
This user guide is designed to familiarize you with the
A4635 Voice and Fax Messaging Services. Models include the A4635H and A4635J. The difference between the two models is that the A4635H can support Fax Messaging.
This user guide concentrates on the most important features to be used on the Advanced Reflexes 4035 telephone. In addition to voice prompts, this telephone is equipped with display and softkeys to guide you through the menus. For additional information, refer to the Alcatel 4635H/J Voice mail system management manual.
2 SYMBOLS USED IN THIS GUIDE
The icons on the left hand side of each description box have the following meanings.
Press or dial
Listen
Enter
Password
Soft Key
Record
Message waiting
Open the mailbox
!
This icon will draw your attention to warnings.
3
4
3 LINKING TO THE MAILBOX
Callers can reach your mailbox when there is a link to it. Two primary kinds of links are: Associated number or Forwarding number (see your System Administrator for codes specific to your installation).
We recommend using the associated number feature, because it is your default link to your mailbox. This ensures that the caller is connected to your mailbox if you do not answer.
B To activate the associated number feature:
Feature code
Access code of the mailbox system
Enter the associated number feature code followed by the extension number to which you are forwarding.
B To activate forwarding, dial the corresponding feature code:
•
Forwarding immediately
•
Forwarding on busy
•
Forwarding on no answer
•
Forwarding on busy or no answer
Feature code
Access code of the mailbox system
Enter the feature code for forwardĆ ing followed by the extension number to which you are forwarding.
!
When you activate a forwarding feature to another telephone, your previously activated forwarding to the mailbox will be deactivated unless you are usĆ ing the associated number feature.
B To cancel forwarding:
Feature code
Enter the feature code to cancel.
4 OPENING YOUR MAILBOX
B Telephone set with dedicated mailbox key:
1 3
1) If messages are waiting, the message waiting indicator will flash.
2) Press the message key on your set.
3) You will see the number of messages in your mailbox on the display. Press the
Voice softkey.
2
Enter your Voice
Mail password and confirm it with .
This basic procedure 'open your mailbox' is represented by the following symbol.
Now you are in your mailbox. The main menu
(Advanced Reflexes only) shows you which messages you have in your mailbox, for example:
Voice:
Exit Review Send
Fax:
ChkRep PrsOpt>
Menu
5
5 GENERAL TIPS
Here are a few general tips to help you use the system effectively. After you have entered your mailbox, you may:
B Press if you need help, more explanation, or want more options. (If you don't press anything, the system will repeat the previous options to help you.) Press - while in your mailbox to reach an attendant if one is available.
B Press whenever you want to cancel a previous entry or exit a menu. When you exit a menu, in most cases you return to a previous menu. For instance, in the Administrative Options menu takes you back to the Personal Options menu; one more returns you to the Main Menu. Pressing
while at the Main Menu disconnects you from the system.
B Press to confirm your entry. For instance, press
when you have finished recording your personal greeting, or press when you enter a destination mailbox number.
B New subscribers automatically hear the Standard
Prompts selection which offers only the Review and
Send prompts from the Main Menu. As soon as you are comfortable with the basics, you will probably want to use Extended Prompts to hear prompts for all options or later to hear Rapid
Prompts.
B When a message is erased, you cannot get it back.
B Saved messages are "archived" for the time specified by your System Administrator.
B The voice prompts give numeric keypad options, while the advanced display from the Voice mail menu shows soft key options.
6
6 REVIEWING MESSAGES
This option allows you to listen to messages, send copies of them to someone else, reply to and receive your messages at other locations.
6.1 Reviewing voice messages
B The message waiting indicator shows that a new
message has arrived.
NewMsg
Message is waiting
Open your mailbox
New Messages
Listen to the messages
The message waiting indicator LED flashes. Message waiting indication can also be specific dialtone, voice prompt, etc.
Open your mailbox.
Playback controls
<<
<
Press NewMsg and listen to the new messages (only appears if there are new messages).
||
1 1 start of Message
Back 10 Sec.
Pause/Restart
>
>>
Forward 10 Sec.
3 3
End of Message
Use the playback controls while lisĆ tening to your mesĆ sages.
Options
Exit
Erase
Return main menu
Delete the message
Call
Reply
Save
Replay
SendCp
Call the sender
Reply to message
Save the message
Repeat the message
Send a copy
When a message ends, use the opĆ tions shown at the left.
After you have finished with the current message, if there is more than one message, the next message plays.
7
B Reviewing all messages (new and old):
Message is waiting
Open your mailbox
The message waiting indicator is active.
Open your mailbox.
Review Review
Listen to the messages
Press Review , then
Voice and listen to all messages, including those you have previously reviewed but skipped.
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6.2 Reviewing FAX messages
FAX capability is an option only available on the
A4635H.
B The mailbox informs the subscriber that a new FAX message has arrived.
Review
Fax
Open your mailbox
Review
FAX messages
Listen to unopened
FAX message(s)
You hear the number of FAX messages unopened.
6.2.1 Printing a FAX
PrtFax
Primry
Review FAX message
Print FAX
Primary destination
For an alternate destination press
Altern and enter the FAX destination number.
6.2.2 Setting up Fax printing
PrsOpt
Admin
FaxOpt
Primry
Open your mailbox
Personal options
Administrative options
FAX options
Establish or update
Select FAX options and type in the number of your primary destination
FAX machine. To print all of your
FAXes automatically, press AutoPr to set the Auto print ON.
Enter number
# Press #
9
7 SENDING VOICE MAIL MESSAGES
B You can send a message directly to the mailbox of another voice mail subscriber.
2 Send
Open your mailbox
Send
When you are recording the message you can use the playback controls:
2 End
Send
Record message
Use play-back controls
End
Enter destination number
Send
1 to stop recording and play the recorded message.
* to re-record the message.
Enter a mailbox number or a distribution list or press Name to spell the name.
2
Delivery options
Privat
Private
2 Urgent Urgent
2 Confrm
2 Future
Message confirmation
Future delivery
Dial by name
1
PQRS
7
ABC
2
TUV
8
DEF
WXYZ
9
0
#
#
3
Note: Voice mail Dial by name uses the number keypad. In Dial by name the letters are represented by the number keys indicated above.
10
8 PERSONAL OPTIONS
8.1 Passwords
B Your password is numeric and was entered the first time the mailbox was opened. It can be changed using this option.
2 PersOpt
2
2
2
2
Admin
Generl
Passwd
#
My
Open your mailbox
Personal options
Administrative options
General
Your password prevents others from accessing your mailbox and listening to your messages.
Password
Personal
Enter password
Press #
Note: Your password for voice mail is separate from your telephone system station password.
!
For enhanced mailbox security, change your password regularly.
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8.2 Greetings
B A standard greeting is provided in new mailboxes.
Your greeting can be changed using this option.
2
2
Greetg
PersGr
Open your mailbox
Personal options
Greetings
Personal greeting
Your personal greeting is played to anyone calling or being transĆ ferred to your mailĆ box.
You can record two different greetings.
2
2
PersGr
End
Record personal greeting
Select greeting type
Away cord a greeting that tells callers you are away from your phone (ring no answer).
PersGr
Record greeting
End
Busy cord a greeting that tells callers you are on the phone
(busy).
Standard greeting
PrsOpt Personal options
Greetg Greetings
PersGr
Personal greeting
Stndrd
Standard greeting
!
Indicate in the greeting where you are and when you will reply to the message.
Please change your greeting as required.
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8.3 New Message Notification schedule
B You may have the system call you at defined time intervals, at a designated telephone number when new messages are delivered to you.
2 PrsOpt
Open your mailbox
Personal options
Notification options
1st. schedule
The system alĆ lows you to set two permanent schedules and one temporary schedule.
Enter telephone number
Enter start and end of period where you accept calls during weekdays
Enter start and end of period where you accept calls during weekends
# confirm each entry. Press to continue or to change.
1
2
2 All
Select type of message
Notification for all messages
Immediate notification for urgent messages
Immediate notification for non urgent messages
Confirm or press 2 to hear your schedule again
Here, we deĆ scribe the stanĆ dard options.
Follow the instructions givĆ en by the system carefully to take advantage of the full set of schedule feaĆ tures.
B The system offers you the option of activating or deactivating the Notification Call and your
Message Waiting Indicator.
2 PrsOpt
Personal options
2
2
Notify
Ocl On 2
Notification ON/OFF
OclOff
Notification call ON/OFF
Message waiting indicator ON/OFF
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14
Important Mailboxes
Personal Distribution lists
System Distribution list
Personal Notes
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16
Alcatel 4635
User Guide
The functionality described in this user guide is subject to change without notice.
3BA 19583 USAA Ed. 02
Using the Advanced Reflexes Set
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