Motorola V series 60g Service manual

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Level III Service Manual

Tri-Band Digital Wireless Telephone

V.series

™ 60g

GSM 900/1800/1900 MHz & GPRS Technologies

1 and 2

Table of Contents

6881038B35

Table of Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Controls, Indicators, and Input / Output (I/O) Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

User Interface Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Battery Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Battery Housing and Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Removing and Replacing the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing and Replacing the Rear Chassis Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Removing and Replacing the Transceiver Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Removing and Replacing the Volume / Smart and Voice Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Spacer Gasket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Removing and Replacing the Keyboard Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Removing and Replacing the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Removing and Replacing the Flip Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Subscriber Identity Module (SIM) and Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Personality Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Manual Test Mode Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Part Number Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Model-dependent Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Level III Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

6881038B35 i

Table of Contents

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T able of C ontents

A99

6881038B35

Table of Contents (continued)

Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

B lock D iagr am . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

R F S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

A L S chematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

B oar d L ayout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

S ignal F low . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index-1

ii 6881038B35

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A99

Introduction

Product Identification

Motorola products are identified by the model number on the housing. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts.

Product Names

Motorola

®

Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product care centers as well as authorized independent service firms.

Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications.

To learn more about the wide range of Motorola service programs, contact your local

Motorola products representative or the nearest Customer Service Manager.

Product names included in V. Series 60g telephones are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.

Product Changes

When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example; -

A, -B, or -C, and so on.

The chassis or kit number, complete with revision number is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams and printed circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

1.

This device may not cause any harmful interference, and

2.

this device must accept interference received, including interference that may cause undesired operation.

This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003).

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

July 23,

6881038B35

A99

Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

About This Service Manual

Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance of V. Series 60g telephones. Refer questions about this manual to the nearest Customer Service Manager.

A product family is the group of products having the same account product code

(APC). To locate the APC on a device, refer to “Mechanical Serial Number (MSN)” later in this manual.

Audience

This document aids service personnel in testing and repairing V. Series 60g telephones.

Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment.

Use of this document assures proper installation, operation, and maintenance of

Motorola products and equipment. It contains all service information required for the equipment described and is current as of the printing date.

Scope

The scope of this document is to provide the reader with basic information relating to V. Series 60g telephones, and also to provide procedures and processes for repairing the units at Level 1 and 2 service centers including:

• Unit swap out

• Repairing of mechanical faults

• Basic modular troubleshooting

• Testing and verification of unit functionality

• Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.

2 6881038B35

Level III Service Manual Introduction

Conventions

Special characters and typefaces, listed and described below, are used in this publication to emphasize certain types of information.

➧ Note: Emphasizes additional information pertinent to the subject matter.

G Caution: Emphasizes information about actions which may result in equipment damage.

E Warning: Emphasizes information about actions which may result in personal injury.

E

Keys to be pressed are represented graphically. For example, instead of “Press the Enter Key”, you will see “Press

E

”.

Information from a screen is shown in text as similar as possible to what appears in the display. For example, ALERTS or

ALERTS

or ALERTS .

Information that you need to type is printed in boldface type

Revisions

Any changes that occur after manuals are printed are described in publication revision bulletins (PMRs). These bulletins provide change information that can include new parts listing data, schematic diagrams, and printed board layouts.

Warranty Service Policy

The product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non warranty repairs are available at agreed fixed repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early on after the date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.

Product Support

Customer’s original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola HTC centers will perform level 4 (full component) repairs.

6881038B35 3

Introduction V. Series 60g

Customer Support

Customer support is available through dedicated Call Centers and in-country help desks. Product Service training should be arranged through the local Motorola

Support Center.

Parts Replacement

When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement.

When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired.

When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834

Accessories and Aftermarket Division (AAD)

Replacement parts, test equipment, and manuals can be ordered from AAD.

U.S.A

Phone: 800-422-4210

FAX: 800-622-6210

Outside U.S.A.

Phone: 847-538-8023

FAX: 847-576-3023

4 6881038B35

Level III Service Manual Specifications

Specifications

General Function

Frequency Range GSM

Frequency Range DCS

Frequency Range PCS

Channel Spacing

Channels

Modulation

Transmitter Phase Accuracy

Duplex Spacing

Frequency Stability

Operating Voltage

Transmit Current Drain

Stand-by Current drain

Dimensions, with 500 mAh Li Ion battery

Size (Volume)

Weight

Temperature Range

Battery Life, 500 mAh LI Ion Battery

Transmitter Function

RF Power Output

Output Impedance

Spurious Emissions

Receiver Function

Receive Sensitivity

RX bit error rate (100k bits) Type II

Channel Hop Time

Time to Camp

Speech Coding Function

Speech Coding Type

Bit Rate

Frame Duration

Block Length

Classes

Bit Rate with FEC Encoding

Specification

880-915 MHz Tx (with EGSM)

925-960 MHZ Rx

1710-1785 MHz Tx

1805-1880 MHz Rx

1850.2-1909.8 MHz Tx

1930.2-1989.8 MHz Rx

200 kHz

174 EGSM, 374 DCS, 274 PCS carriers with 8 ch. per carrier

GMSK at BT = 0.3

5 Degrees RMS, 20 Degrees peak

45 MHz GSM, 95 MHz DCS, 80 MHz PCS

± 0.10 ppm of the downlink frequency (Rx)

+3.0V dc to +4.2V dc (battery)

+4.4V dc to +6.3V dc (external connector)

250 mA nominal at room temperature

6.5 mA (DRX2), 3.75 mA (DXR9) nominal at room temperature

86.8 mm x 45 mm x 24.2 mm (3.42 inches x 1.77 inches x 0.95 inches)

73 cc (4.45 in

3

), with 500 mAh battery

110 gm (3.9 oz), with 500 mAh battery

-10° C to +55° C (+15° F to +130° F)

Talk Time 108 to 159 minutes

Standby 77 to 133 hours

All talk and standby times are approximate and depend on network configuration, signal strength, and features selected.

Standby times are quoted as a range from DRX=2 to DRX=9.

Talk times are quoted as a range from DTX off to DTX on.

Specification

33 dBm nominal GSM, 30 dBm nominal DCS / PCS

50 ohms nominal

-36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz

Specification

-106 dBm GSM, -104 dBm DCS / PCS

< 2%

500 microseconds

Approximately 5-10 seconds

Specification

Regular pulse excitation / linear predictive coding with long term prediction (RPE LPC with LTP)

13.0 kbps

20 ms

260 bits

Class 1 bits = 182 bits; Class 2 bits = 78 bits

22.8 kbps

6881038B35 5

Product Overview V. Series 60g

Product Overview

Motorola V. Series 60g telephones are the smallest and lightest global system for mobile communications (GSM) general packet radio service (GPRS) wireless application protocol (WAP)-enabled mobile phones currently available. The V. Series 60g incorporates a new user interface (UI) for easier operation, allows short message service

(SMS) text messaging, and includes personal information manager (PIM) functionality. It is a tri-band phone that allows roaming within the GSM 900 MHz, digital cellular system (DCS) 1800 MHz, and personal communications services (PCS) 1900

MHz bands.

V. Series 60g telephones support GPRS and SMS in addition to traditional circuit switched transport technologies. GPRS, where available, provides substantial increases in mobile data communications performance and the efficient use of radio spectrum. Data transmission rates for GSM networks can potentially increase from the current rate of 9.6 kbps up to a theoretical maximum of 171.2 kbps. An increased data rate is by no means the only benefit provided by GPRS. A key advantage is the provision of a permanent virtual connection to the network. This “always on” connection is possible because GPRS uses packet data transfer so that, for example, email can be downloaded in “background mode.” There is no need for the user to reconnect before requesting a service, eliminating connection set-up delays and adding convenience and immediacy to data services access. The “virtual” nature of this connection means that network resources are not consumed during periods when a user is not actually sending or receiving data.

V. Series 60g telephones have a clam form factor. They feature an anodized aluminum housing with titanium knuckles and have an externally viewable 96 x 16 pixel display for caller identification and date/time, an internal 96 x 64 pixel display, and the speaker located in the flip. At the top of the phone, on the right knuckle, the service indicator (status light) changes color to show the phone’s state (incoming call or message received, for example) at a glance. The bottom part of the clam (front housing) contains the keypad, transceiver printed circuit board (PCB), microphone, flex connection, external accessory connector, smart button, volume buttons, and voice button. The standard 500 mAh Lithium Ion (Li Ion) battery fits behind a removable anodized aluminum back cover.

The phone accepts both 3V and 5V mini subscriber identity module (SIM) cards which fit into the SIM holder underneath the battery. The antenna is a fixed stub type antenna. Inexpensive direct connection to a computer or handheld device via

RS232 or USB for data and fax calls, and for synchronizing phonebook entries with

TrueSync® software, can be accomplished by using the optional data cable and soft modem.

Features

V. Series 60 g telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for GSM GPRS communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a wide variety of operational functions.

Features available in this family of telephones include:

• Lower voltage technology that provides increased standby and talk times.

• Supports 3V and 5V SIM cards.

• Extended GSM (EGSM) channels.

• Tri-coder/decoder (CODEC) that allows full rate, half rate, and enhanced full rate modes of transmission.

6 6881038B35

Level III Service Manual Product Overview

• Supports mobile originated / mobile terminated SMS, concatenated SMS, and cell broadcast messages.

1

• Supports GPRS, circuit switched, and SMS networks.

1

• WAP 1.1 enabled microbrowser.

1

• Supports SIM Toolkit (STK), Class 2.

1

• Caller ID with link to phone book alerts.

1

• Dual tinted mirror film (TMF) displays with electroluminescent (EL) backlighting: internal 96x64 pixel; external 96x16 pixel.

• Internal display provides 3 lines of text, 1 line of icons, and 1 line of prompts.

• Display zoom 3 line to 2 line toggle.

• Display animation provides smooth-scrolling menus.

• PIM functionality includes: date book, message center, and 400 number phone book with Starfish® and TrueSync® support.

2

• Voice activation for phonebook entries and menu shortcuts.

• Voice note voice recorder.

3

• iTAP™ software for predictive text entry.

• Turbo Dial® abbreviated dialing.

• Multi-language support: English, Spanish, French, and Portuguese.

• 32 alerts.

• VibraCall® silent alert.

• Data capable without PC card using RS232 or USB.

• Integrated headset jack.

• Smart button operation.

• Hearing aid telephone interconnection system (HATIS) support.

4

• Anodized aluminum housing.

Speaker Dependant Voice Activation and Voice Note Recording

This feature allows voice tags to be used for voice dialing up to 20 phone numbers in the phone book and for creating up to 5 voice shortcuts for menu items. The phone must be “trained” by the voice tag being read into the phone’s memory twice before it is recognized.

Voice tags can be added to the phone’s memory using the usual name addition methods (i.e., via the phone book menu structure or with the shortcut editor).

The user cannot place or receive calls while adding voice tags to the phone’s memory.

Because the GSM standard does not provide the option to store voice tags onto the

SIM card, voice tags are added to the phone’s memory.

1. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.

2. Designed to synchronize with basic features of the initial release of many popular Personal Information Management (PIM) software and hardware products.

3. Use of this function may be subject to varying State and Federal laws regarding privacy of phone conversations.

4. Not compatible with all hearing aids. Hearing aids must contain a T-coil. T-coil must be activated when using the phone.

6881038B35 7

Product Overview V. Series 60g personal messages to be recorded. This feature has a complete set of record, playback, and management tools that make it easy to store and maintain a list of personal memos.

Wireless Access Protocol (WAP) 1.1 Compliancy

In the WAP environment, access to the Internet is initiated in wireless markup language (WML), which is derived from hypertext markup language (HTML). The request is passed to a WAP gateway which retrieves the information from the server in standard HTML (subsequently filtered to WML) or directly in WML if available.

The information is then passed to the mobile subscriber via the mobile network.

phone number, and connection type.

Bitmap image data will download as text. If the image is larger than the screen, only part of the image will display.

When the user receives a call while in browser mode, the browser will pause and allow the user to resume after completing the call.

SIM Application Toolkit

TM

- Class 2

SIM Application Toolkit is a value-added service delivery mechanism that allows

GSM operators to customize the services they offer their customers, from the occasional user who requests sports news and traffic alerts, to a high call time business user who receives stock alerts and checks flight times. Operators can now create their own value-added services menu quickly and easily in the phone. The customized menu will appear as the first menu and may be updated over-the-air with new services when customers request them.

Simplified Text Entry

There are three different ways to enter text using the phone keypad:

• iTAP™ predictive text entry. Press a key to generate a character and a dynamic dictionary uses this to build and display a set of word or name options. The iTAP™ feature may not be available on the phone in all languages.

• Tap. Press a key to generate a character.

• Numeric. The keypad produces numeric characters only. For some text areas this is the only method available; for example, phone numbers.

Caller Line Identification

Upon receipt of a call, the calling party’s phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed. In the

8 6881038B35

Level III Service Manual Product Overview event that no caller identification information is available, the Incoming Call message is displayed.

User must subscribe to a caller line identification service through their service provider.

Other Features

Detailed descriptions of these and the other V.60g features can be found in the appropriate V.60g telephone user’s guide listed in the “Related Publications” section toward the end of this manual.

6881038B35 9

General Operation V. Series 60g

General Operation

Controls, Indicators, and Input / Output (I/O) Connections

The V.60g telephone’s controls are located on the sides of the device and on the

keypad. Indicators, in the form of icons, are displayed on the LCD (see Figure 3).

Service status is indicated by a tri-color light emitting diode (LED) located at the

top of the phone on the right knuckle (Table 1). V.60g phones have an audible

alert transducer on the top and I/O connectors, consisting of a headset jack and an

accessory port, located on the top and bottom of the phone. See Figure 1.

Figure 1. V.60g Telephone Controls, indicators, and I/O

010621o

10 6881038B35

Level III Service Manual General Operation

Service Indicator

The service indicator (status light) changes color to show the user the state of the

phone as shown in Table 1, below.

Table 1. Service Indicator States

Indication

Alternating red / green (fast)

Flashing green

Flashing yellow

Flashing red (slow)

Flashing red (fast)

Alternating green (short) / red (long)

Alternating yellow (short / red (long)

State

Incoming call

In service, home system

Roaming, non-home system

No service

Text or voicemail message received but no service

Text or voicemail message received, home system

Text or voicemail message received, roaming service

Menu Navigation

V.60g telephones are equipped with a new user-friendly interface that employs soft keys and a 2-way scroll key to access phone functions and features. See

Figure 2.

6881038B35

010622o

Figure 2. V.60g Menu Navigation

11

General Operation V. Series 60g

“Soft keys” refer to non-labeled keys that correspond to text options displayed on the screen. The left and right soft keys perform the function shown in the corners of the display. The right key will usually select an option whereas the left key will usually exit a function or return to a previous screen.

The menu key opens the initial menu structure, or allows access to a submenu

whenever appears on the screen. See Figure 4 for details of theV.60g menu

structure.

The LCD provides a high contrast backlit display for easy readability in all light conditions. The large bit-mapped 96 x 64 display includes 3 lines of text, 1 line of icons, and 1 line of prompts.

Display zoom allows setting the phone’s display to show either three lines or two lines of text plus soft key labels. Three lines of text display more information, while two lines increase text size for improved visibility.

Display animation makes the phone’s menus move smoothly as the user scrolls up and down.

Turn animation off to conserve the battery.

010623o

Figure 3. V.60g Icon Indicators

Whether a phone displays all indicators depends on the programming and services to which the user subscribes.

Figure 3 shows some common icons displayed on the LCD.

Signal Strength Indicator. Shows the strength of the phone’s connection with the network. Calls cannot be sent or received when the “no signal” indicator is displayed.

In Use Indicator. Appears when a call is in progress.

Roam Indicator.

5

Appears when the phone uses another network system outside the user’s home network. When leaving the home network area, the phone roams, or seeks another network.

12 6881038B35

Level III Service Manual General Operation

Message Waiting Indicator.

5

Appears when the phone receives a text message. This is a network-dependent feature.

Voice Message Waiting Indicator.

5

Appears when a voicemail message is received. This is a network-dependent feature.

Battery Level Indicator. Shows the amount of charge left in the battery. The more segments visible, the greater the charge. Recharge the battery as soon as possible when the Low Battery warning message appears.

Clock. Shows the current time.

Menu Indicator. Indicates the user can press the menu soft key to open a menu.

Alert Setting Indicator. Shows the current selected alert. The default alert setting is a ringer.

5. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.

6881038B35 13

General Operation V. Series 60g

User Interface Menu Structure

Figure 4 shows the V.60g telephone menu struct ure.

010624o

Figure 4. V.60g Menu Structure

Alert Settings

V.60g telephones include up to 32 preset alert tones and vibrations that can be applied to all alert events at the same time.

Pressing either volume key will mute the alert.

14 6881038B35

Level III Service Manual General Operation

Battery Function

Battery Gauge

The telephone displays a battery level indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low

Battery.

Battery Removal

Removing the battery causes the device to immediately shut down and any pending work (for example, partially entered phone book entries or outgoing messages) is lost.

To ensure proper memory retention, turn OFF the phone before removing the battery. Immediately replace the old battery with a fresh battery.

G

If the battery is removed while receiving a message, the message will be lost.

Operation

For detailed operating instructions, refer to the appropriate User’s Guide listed in the Related Publications section toward the end of this manual.

6881038B35 15

General Operation V. Series 60g

16 6881038B35

1 and 2

A99

Tools and Test Equipment

The following table lists tools and test equipment recommended for disassembly and reassembly of V.60g telephones. Use either the listed items or equivalents.

Table 2. General Test Equipment and Tools

Motorola Part Number

1

RSX4043-A

Description

Torque Driver

Torque Driver Bit T-6 Plus, Apex 440-6IP

Torx Plus or equivalent

Application

Used to remove and replace screws

Used with torque driver

See Table 7

0180386A82

6680388B67

6680388B01

Rapid Charger

Antistatic Mat Kit (includes 66-80387A95 antistatic mat, 66-80334B36 ground cord, and 42-80385A59 wrist band)

Disassembly tool, plastic with flat and pointed ends (manual opening tool)

Tweezers, plastic

Digital Multimeter, HP34401A

2

Used to charge battery and to power device

Provides protection from damage to device caused by electrostatic discharge

(ESD)

Used during assembly/disassembly of device

Used during assembly/disassembly

Used to measure battery voltage

8102430Z04 GSM / DCS Test SIM Used to enable manual test mode

1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) at (800) 422-4210 or

FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023.

2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.

6881038B35 17

Disassembly V. Series 60g

Disassembly

The procedures in this section provide instructions for the disassembly of a V.60g

G

Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and servicing the internal components of this equipment.

G

Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components.

Removing and Replacing the Battery Housing and Battery

E

All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals.

The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

1. Ensure the phone is turned off.

2. Press in and hold the battery housing latch as shown in Figure 5.

BATTERY

HOUSING

LATCH

BATTTERY

HOUSING

010625o

Figure 5. Removing the battery housing

18 6881038B35

Level III Service Manual Disassembly

3.

Lift the battery housing completely off the phone.

4.

Lift the end of the battery and remove it completely. See Figure 6.

BATTERY

6881038B35

010626o

Figure 6. Removing the battery

E There is a danger of explosion if the Lithium Ion battery is replaced incorrectly.

Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

5.

To replace, Align the battery with the battery compartment so the contacts on the battery match the battery contacts in the phone.

6.

Insert the battery, printed arrow first, into the battery compartment and push down.

7.

Insert the ridge at the bottom of the battery housing into the base of the phone, then push the cover down and snap it into place.

19

Disassembly V. Series 60g

Removing and Replacing the Subscriber Identity Module (SIM)

1.

Remove the battery housing and battery as described in the procedures.

SIM HOLDER

SIM

010627o

Figure 7. Removing the SIM

2.

Slide the SIM holder down (away from the antenna) to unlock and rotate to

open as shown in Figure 7.

3.

Carefully lift the SIM from its holder.

4.

To replace, insert the SIM into the holder, ensuring the keyed corner of the

SIM aligns with the notch molded into the holder.

5.

Close the SIM holder and slide it up (toward the antenna) to lock.

6.

Replace the battery and battery housing as described in the procedures.

20 6881038B35

Level III Service Manual Disassembly

Removing and Replacing the Antenna

1.

Remove the battery housing and battery as described in the procedures.

2.

By hand, rotate the antenna counterclockwise until loose. See Figure 8.

ANTENNA

010628o

Figure 8. Removing the antenna

3.

When the antenna threads are completely disengaged, pull the antenna straight out of the phone to remove.

G

Ensure antenna threads are properly engaged before tightening to prevent damage to the antenna or housing.

4.

To replace, insert the threaded end of the antenna carefully into the housing and, after ensuring the threads are properly engaged, rotate clockwise. Tighten firmly by hand.

5.

Replace the battery and battery housing as described in the procedures.

Removing and Replacing the Rear Chassis Assembly

G

This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage.

1.

Remove the battery housing, battery, and antenna as described in the procedures.

G

In addition to 4 screws, the rear chassis assembly is fastened with plastic catches.

These are fragile and should be released with care.

6881038B35 21

Disassembly V. Series 60g

2.

Using a Torx driver with a T-6 bit, remove the 2 knuckle screws and 2

transceiver screws from the rear chassis assembly. See Figure 9.

KNUCKLE

SCREWS

TRANSCEIVER

SCREWS

010629o

Figure 9. Removing the rear chassis assembly screws

3.

Locate the 2 housing catches on the sides of the phone as shown in Figure 10.

4.

Using the disassembly tool, depress the housing catches to release the rear chassis assembly from the front housing.

22 6881038B35

Level III Service Manual Disassembly

5.

Lift the rear chassis assembly away from the front housing to remove.

6881038B35

HOUSING

CATCH

REAR

CHASSIS

ASSEMBLY

DISASSEMBLY

TOOL

FRONT HOUSING

010630o

Figure 10. Removing the rear chassis assembly

6.

To replace, carefully align rear chassis assembly with the front housing, then press the rear chassis assembly down until the 2 housing catches engage with the corresponding openings on the rear chassis assembly. Press the housings together until the catches snap into place.

7.

Replace the 2 knuckle screws and 2 transceiver screws and tighten securely.

Do not over tighten.

8.

Replace the antenna, battery, and battery housing as described in the procedures.

23

Disassembly V. Series 60g

Removing and Replacing the Transceiver Board Assembly

G

This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage.

1.

Remove the battery housing, battery, antenna, and rear chassis assembly as described in the procedures .

G

The flexible printed cable (FPC) (flex) is easily damaged. Exercise extreme care when handling.

2.

Carefully work the flat end of the disassembly tool under the flex connector

and remove the connector from the transceiver board. See Figure 11.

DISASSEMBLY TOOL

TRANSCEIVER BOARD

ASSEMBLY

FLEX CONNECTOR

Figure 11. Disconnecting the flex from the transceiver board

010631o

24 6881038B35

Level III Service Manual Disassembly

3.

Lift the transceiver board assembly from the front housing. See Figure 12.

DISASSEMBLY

TOOL

6881038B35

FRONT HOUSING SPACER

GASKET

KEYBOARD

ASSEMBLY

TRANSCEIVER BOARD

ASSEMBLY

010632o

Figure 12. Removing the transceiver board assembly

4.

To replace, insert the transceiver board assembly into the front housing with the flex connector on top. Ensure the spacer gasket is correctly positioned between the keyboard assembly and the transceiver board assembly.

Be sure the volume/smart buttons and voice button are correctly positioned in relation to the corresponding switches on the transceiver board. Verify operation of the buttons after replacing the transceiver board and rear chassis assembly.

5.

Insert the flex connector squarely into its mating connector on the transceiver board and press firmly until it snaps into place.

6.

Replace the rear chassis assembly, antenna, battery, and battery housing as described in the procedures.

25

Disassembly V. Series 60g

Removing and Replacing the Volume / Smart and Voice Buttons

1.

Remove battery housing, battery, antenna, rear chassis assembly, and transceiver board assembly as described in the procedures.

2.

Using the plastic tweezers, lift the volume / smart buttons and the voice button

from the transceiver board assembly. See Figure 13.

TRANSCEIVER BOARD ASSEMBLY

VOICE

BUTTON

PLASTIC TWEEZERS SMART / VOLUME

BUTTONS

010633o

Figure 13. Removing the volume / smart and voice buttons

3.

To replace, set the volume / smart buttons and the voice button onto the corresponding transceiver board switches.

4.

Replace the transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures.

Removing and Replacing the Microphone

1.

Remove the battery housing, battery, antenna, rear chassis assembly, and transceiver board assembly as described in the procedures.

G

The wire leads on the microphone are easily bent or broken. Exercise care when handling.

26 6881038B35

Level III Service Manual Disassembly

TRANSCEIVER BOARD ASSEMBLY

MICROPHONE GROMMET

PLASTIC TWEEZERS

6881038B35

MICROPHONE

010634o

Figure 14. Removing the microphone

2.

Using the plastic tweezers, carefully lift the microphone grommet from the

microphone as shown in Figure 14.

3.

Again using the plastic tweezers, pull the microphone straight out of its socket on the transceiver board.

G

When replacing, do not force the microphone into its socket. The microphone is keyed to fit only one way and will fit easily when properly aligned.

4.

To replace, align the microphone with the microphone socket on the transceiver board and press firmly into place. Be sure the microphone is seated flat against the transceiver board.

5.

Press the microphone grommet into place over the microphone.

6.

Replace the transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures.

27

Disassembly V. Series 60g

Removing and Replacing the Spacer Gasket

1.

Remove battery housing, battery, antenna, rear chassis assembly, and transceiver board assembly as described in the procedures.

2.

Using the disassembly tool, lift the spacer gasket completely from the keyboard

assembly. See Figure 15.

KEYBOARD ASSEMBLY

SPACER GASKET

FRONT HOUSING

DISASSEMBLY TOOL

010636o

Figure 15. Removing the spacer gasket

3.

To replace, position the spacer gasket so the alignment pins on the spacer gasket line up with the alignment holes on the keyboard assembly. Press the spacer gasket into place, ensuring it is flat against the keyboard assembly.

4.

Replace the transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures.

28 6881038B35

Level III Service Manual Disassembly

Removing and Replacing the Keyboard Assembly

1.

Remove battery housing, battery, antenna, rear chassis assembly, transceiver board assembly, and spacer gasket as described in the procedures.

2.

Using the disassembly tool, carefully lift the keyboard assembly from the front

housing. See Figure 16.

KEYBOARD ASSEMBLY

DISASSEMBLY TOOL ALIGNMENT HOLE

FRONT

HOUSING

ALIGNMENT POST,

2 PLACES

010639o

Figure 16. Removing the keyboard assembly

3.

To replace, position the keyboard assembly so its alignment holes line up with the posts on the front housing. Firmly press the keyboard assembly into place in the front housing.

4.

Replace the spacer gasket, transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures.

6881038B35 29

Disassembly V. Series 60g

Removing and Replacing the Keypad

1.

Remove the battery housing, battery, antenna, rear chassis assembly, transceiver board assembly, spacer gasket, and keyboard assembly as described in the procedures.

2.

Lift the keypad from the front housing as shown in Figure 17.

KEYPAD

DISASSEMBLY TOOL

Figure 17. Removing the keypad

FRONT HOUSING

010640o

3.

To replace, insert the keypad into the front housing, ensuring the keys align properly with the openings in the front housing.

4.

Replace the keyboard assembly, spacer gasket, transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures.

30 6881038B35

Level III Service Manual Disassembly

Removing and Replacing the Flip Assembly

1.

Remove the battery housing, battery, antenna, rear chassis assembly, transceiver board, spacer gasket, keyboard assembly, and keypad as described in the procedures.

G

The flex is fragile and easily damaged. Be very careful when passing the flex through the front housing opening.

2.

Lift the front housing from the flip assembly being careful to not damage the flex attached to the flip assembly.

FLEX

KNUCKLE

POST

FRONT HOUSING

OPENING

FRONT

HOUSING

6881038B35

FLIP ASSEMBLY

010641o

Figure 18. Removing the flip assembly from the front housing

G

When installing a new flip assembly, do not remove the transparent protective film from the lenses. This film prevents damage to the lenses during service and handling. It is to be removed only by the end user.

31

Disassembly V. Series 60g

3.

To replace, route the flex through the front housing opening and press the front housing firmly onto the knuckle posts. Be sure the front housing is flat against the flip assembly.

4.

Replace the keypad, keyboard assembly, spacer gasket, transceiver board assembly, rear chassis assembly, antenna, battery, and battery housing as described in the procedures.

G

There are no Level 1 and 2 serviceable parts inside the flip assembly. The flip assembly must be replaced as a complete assembly.

32 6881038B35

Level III Service Manual Subscriber Identity Module (SIM) and Identification

Subscriber Identity Module (SIM) and Identification

SIM Card

A SIM is required to access the existing local GSM network, or remote networks when traveling (if a roaming agreement has been made with the provider).

The SIM contains:

• All the data necessary to access GSM services.

• The ability to store user information such as phone numbers.

• All information required by the network provider to provide access to the network.

Personality Transfer

A personality transfer is required when a phone is express exchanged or when the main board is replaced. Personality transfers reproduce the customer's original personalized details such as menu and stored memory such as phone books, or even just program a unit with basic user information such as language selection. V.60g telephones use TrueSync® synchronization software to effect a personality transfer.

Identification

Each Motorola GSM device is labeled with a variety of identifying numbers. The following information describes the current identifying labels.

Mechanical Serial Number (MSN)

The Mechanical Serial Number (MSN) is an individual unit identity number and remains with the unit throughout the life of the unit.

The MSN can be used to log and track a unit on Motorola's Service Center Database.

The MSN is divided into 4 sections as shown in Figure 19.

3 Digits

APC

MSN 10 Digits

1 Digit

DC

2 Digits

DC

4 Digits

SNR

Account Product Code Distribution Center i.e. Easter Inch

Figure 19. MSN Label breakdown

Date Code: Year and

Month of Shipment

Unit's individual serial number

000807a

6881038B35 33

Subscriber Identity Module (SIM) and Identification V. Series 60g

International Mobile Station Equipment Identity (IMEI)

The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The following diagram illustrates the various parts of this number.

6 Digits

TAC

IMEI 16 Digits

2 Digits

FAC

6 Digits

SNR

2 Digits

IU

Type Approval Code Distribution Center factory code

Individual PCB Serial

Number

Internal Use - spare digits

000808o

Figure 20. IMEI Label breakdown

Other label number configurations present are:

TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF number. (i.e. V100).

PACKAGE NUMBER: Identifies the equipment type, mode, and language in which the product is shipped.

34 6881038B35

Level III Service Manual Troubleshooting

Troubleshooting

Manual Test Mode

Motorola V.60g telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands.

To enter the manual test command mode, a GSM / DCS test SIM must be used.

1.

Press

, to turn the phone OFF.

2.

Remove the battery as described in the procedures.

3.

Remove the customer’s SIM card from the phone as described in the procedures.

4.

Insert the test SIM into the SIM slot.

5.

Replace the battery as described in the procedures.

6.

Press

, to turn the phone ON.

Manual Test Mode Commands

Table 3. Manual Test Commands

Key Sequence Test Function/Name

<Menu>048263* Enter manual test mode

“End” Key

54*

Exit manual test mode

Suspend

0*0*0

0*0*1

0*0*2

0*0*3

Select tone 0

Select tone 1

Select tone 2

Select tone 3

0*0*4

0*0*5

0*0*6

0*0*7

0*0*8

0*0*9

0*1*X

3*0*1

Select tone 4

Select tone 5

Select tone 6

Select tone 7

Select tone 8

Select tone 9

Disable tone X

Enable vibrator

3*0*0

5*0*0

5*0*1

5*0*2

5*0*3

5*0*4

5*0*5

5*0*6

5*0*7

Disable vibrator

Set audio level 0

Set audio level 1

Set audio level 2

Set audio level 3

Set audio level 4

Set audio level 5

Set audio level 6

Set audio level 7

Remarks

Required for all Test Mode Operations

6881038B35 35

Troubleshooting V. Series 60g

Table 3. Manual Test Commands (Continued)

Key Sequence

5*0*8

5*0*9

5*0*10

5*0*11

5*0*12

5*0*13

5*0*14

5*0*15

6*2*2*0*0

6*4*6*0*0

10*0*3

10*0*4

10*0*5

10*0*6

10*1*0

18*0

18*1

55*2*001

55*2*000

55*2*002

55*2*003

55*2*004

Set audio level 8

Set audio level 9

Set audio level 10

Set audio level 11

Set audio level 12

Set audio level 13

Set audio level 14

Set audio level 15

Set band GSM 900

Set band DCS 1800

Read band

Test Function/Name

Set Audio Path. Int Mic, IntSpk, RX unmute, TX unmute

Set Audio Path. Boom Mic, Boom Spk, RX unmute, TX unmute

Set band PCS 1900

Set dual band GSM 900 / 1800

Initialize non-volatile memory (Master Reset)

Initialize non-volatile memory (Master Clear)

Test Display. All pixels ON

Test Display. All pixels OFF

Test Display. Checkerboard pattern A

Test Display. Checkerboard pattern B

Test Display. Border pixels ON

Remarks

3= GSM 4= DCS 5= PCS 6 =GSM/DCS

*#06# IMEI Check No Test Mode Required

Phone Set up -->

Phone Status -->

Other

Information

Flex Version / Technology / S-W Version / Readiness Status No Test Mode Required

36 6881038B35

Level III Service Manual Troubleshooting

Troubleshooting Chart

Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart

SYMPTOM

1. Telephone will not turn on or stay on.

2. Telephone exhibits poor reception or erratic operation such as calls frequently dropping or weak or distorted audio.

PROBABLE CAUSE a) Battery either discharged or defective.

b) Battery connectors open or misaligned.

c) Transceiver board assembly defective.

d) keyboard assembly failure.

a) Antenna assembly defective.

b) Transceiver board assembly defective.

3. Display is erratic, or provides partial or no display.

a) Transceiver board connections faulty.

b) Flip assembly defective.

c) Transceiver board assembly defective.

VERIFICATION AND REMEDY

Measure battery voltage across a 50 ohm (>1

Watt) load. If the battery voltage is <3.25 Vdc, recharge the battery using the appropriate battery charger. If the battery will not recharge, replace the battery. If battery is not at fault, proceed to b.

Visually inspect the battery connectors on both the battery and the telephone. Realign and, if necessary, either replace the battery or refer to a Level 3 Service Center for the battery connector replacement. If battery connectors are not at fault, proceed to c.

Remove the transceiver board assembly.

Substitute a known good assembly and temporarily reassemble the unit. Depress the

PWR button; if unit turns on and stays on, disconnect the dc power source and reassemble the telephone with the new transceiver board assembly. Verify that the fault has been cleared.

If the fault has not been cleared then proceed to d.

Replace the keyboard assembly. Temporarily connect a +3.6 Vdc supply to the battery connectors. Depress the PWR button. If unit turns on and stays on, disconnect the dc power source and reassemble with the new keyboard assembly.

Check to make sure that the antenna pin is properly connected to the transceiver board assembly. If connected properly, substitute a known good antenna. If the fault is still present, proceed to b.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

Remove rear chassis assembly from unit, check general condition of flexible printed cable (flex). If the flex is good, check that the flex connector is fully pressed down. If not, check connector to transceiver board connections. If faulty connector, replace the transceiver board assembly. If connector is not at fault, proceed to b.

Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to c.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

6881038B35 37

Troubleshooting V. Series 60g

Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart (Contd.)

SYMPTOM

4. Incoming call alert transducer audio distorted or volume is too low.

PRO ABLE CAUSE

Faulty transceiver board assembly.

VERIFICATION AND REMEDY

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

5. Telephone transmit audio is weak.

(usually indicated by called parties complaining of difficulty in hearing voice).

6. Receive audio from earpiece speaker is weak or distorted.

a) Connections to or from transceiver board assembly defective.

7. Telephone will not recognize or accept

SIM.

a) Microphone connections to the transceiver board assembly defective.

b) Microphone defective.

c) Transceiver board assembly defective.

b) Flip assembly defective.

c) Antenna assembly defective.

d) Transceiver board assembly defective.

a) SIM defective.

b) Flip assembly defective.

c) Transceiver board assembly defective.

Gain access to the microphone as described in the procedures. Check connections. If connector is faulty proceed to c; if the connector is not at fault, proceed to b.

Gain access to microphone. Disconnect and substitute a known good microphone. Place a call and verify improvement in transmit signal as heard by called party. If good, reassemble with new microphone. If microphone is not at fault, reinstall original microphone and proceed to c.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

Gain access to the transceiver board assembly as described in the procedures. Check flex and the flex connector from the flip assembly to the transceiver board assembly. If flex is at fault, replace flip assembly. If flex connector is at fault, proceed to d. If connection is not at fault, proceed to b.

Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to c.

Check to make sure the antenna is installed correctly. If the antenna is installed correctly, substitute a known good antenna assembly. If this does not clear the fault, reinstall the original antenna assembly and proceed to d.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble with the new transceiver board assembly.

Check the SIM contacts for dirt. Clean if necessary and check if fault has been cleared. If the contacts are clean, insert a known good SIM into the telephone. Power up the unit and confirm that the SIM has been accepted. If the fault no longer exists, replace the defective SIM.

If the SIM is not at fault, proceed to b.

Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to c.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

38 6881038B35

Level III Service Manual Troubleshooting

Table 4. V.60g Telephone: Level 1 and 2 Troubleshooting Chart (Continued)

SYMPTOM

8. Phone does not sense when flip is opened or closed (usually indicated by inability to answer incoming calls by opening the flip, or inability to make outgoing calls).

PROBABLE CAUSE a) Flip assembly defective.

VERIFICATION AND REMEDY

Temporarily replace the flip assembly with a known good assembly. If fault has been cleared, reassemble with the new flip assembly. If fault not cleared, proceed to b.

9. Vibrator feature not functioning.

10. Internal Charger not working.

b) Transceiver board assembly defective.

Transceiver board assembly defective. Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

Faulty charger circuit on transceiver board assembly.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

Test a selection of batteries in the rear pocket of the desktop charger. Check LED display for the charging indications. If these are charging properly, then the internal charger is at fault.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

11. Real Time Clock resetting when standard battery is removed.

Lithium button cell in the display board may be depleted.

Refer service to a Level 3 service center for replacement.

12. No or weak audio when using headset. a) Headset not fully pushed home. Ensure the headset plug is fully seated in the jack socket. If fault not cleared, proceed to b.

b) Faulty jack socket on transceiver board assembly.

Replace the transceiver board assembly (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board assembly.

Programming: Software Upgrade and Flexing

Contact your local technical support engineer for information about equipment and procedures for flashing and flexing.

6881038B35 39

Troubleshooting V. Series 60g

40 6881038B35

Level III Service Manual Part Number Charts

Part Number Charts

The following charts are provided as a reference for the parts associated with

V.60g telephones.

Related Publications

Motorola V.series™ 60g Wireless Phone Reference Guide, English 6809435A89

6881038B35 41

Part Number Charts V. Series 60g

Exploded View Diagram

11

1

6

7

8

9

10

2

3

4

5

Figure 21. Exploded view diagram

12

13

14

15

16

17

010642o

42 6881038B35

Level III Service Manual Part Number Charts

Exploded View Parts List

Table 5. Exploded View Parts List

Item

Number

Motorola Part

Number

Description

7

8

5

6

3

4

1

2

1587623K08

0187969K03

3887988K03

0587988K01

See Note 1

5087974K01

0187514L19

0387790L04

Front housing

Keyboard assembly

Volume / smart button

Microphone grommet

Transceiver board assembly

Microphone

Rear chassis assembly

Screw, transceiver (2)

9 See Table 7 Battery

Notes: 1. Not available as spares in EMEA Service markets.

Item

Number

14

15

16

17

10

11

12

13

Motorola Part

Number

Description

See Table 7 Battery housing

0187985K09 Flip assembly

See Table 6 Keypad

2687960K03 Spacer gasket

8589243L05 Antenna

3887987K03 Voice button

0387791L01 Screw, knuckle (2)

3888329L01 RF plug

E There is a danger of explosion if the Lithium Ion battery pack is replaced incorrectly.

Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

6881038B35 43

Part Number Charts V. Series 60g

Model-dependent Part Numbers

Table 6. Model-dependent Part Numbers

Item

Number

12

12

12

Part Description

Keypad, English

Keypad, Simple Chinese

Keypad, Complex Chinese

Accessories

Table 7. Accessories

Part Description

Battery, slim, Li Ion, 500 mAh

Battery, high performance, Li Ion, 800 mAh

Battery, extra capacity Li Ion, 1100 mAh

Battery housing, slim battery

Battery housing, high performance battery

Battery housing, extra capacity battery

Mid-Rate travel charger

Adapter, travel charger, Euro plug

Adapter, travel charger, UK plug

Adapter, travel charger, Aus/NZ plug

Adapter, travel charger, Indian (5 Amp) plug

Adapter, travel charger, Korean plug

Desktop charger, dual pocket

Vehicle power adapter

Car kit, easy install

Car kit, pro install

Headset, FM stereo radio

Headset, send / end button

Headset, retractable

Neckloop, hands-free (compatible with T-coil hearing aids)

Speaker, hands-free clip-on

Desktop station, hands-free

Data kit, USB

Data kit, serial multi-connect

Data kit, serial multi-connect for Palm™ III/V

Carry case, leather

Holster

Part Number

3887961K02

3887961K03

3887961K04

S8780

SYN8609

SYN8419

SYN8284

SYN7875

SYN8610

SYN8596

98326

98320

98321

SYN8463

SYN8454

Part Number

SNN5717

SNN5705

SNN5706

SYN9072

SYN8359

SYN8360

SPN4950

SYN7456

SYN7455

SYN8127

SYN7461

SYN7460

SPN4772

SYN7818

SYN8597

44 6881038B35

Q404

Q405

Q406

Q410

Q450

Q451

Q530

Q901

J890

M810

Q151

Q200

Q201

Q203

Q204

Q403

Part Ref Part Number

A10 3989013L02

A11 0987796L01

AL900

CR1948

CR200

CR201

5087951K01

4809948D18

4809877C09

4809877C10

CR806

CR850

CR901

CR902

CR903

CR932

CR940

CR950

4809118D02

4808612Y01

4813833B10

4813833B10

4809924D18

4809653F07

4809653F07

4808612Y01

D510

D545

D701

DWN

FL100

FL101

FL102

FL103

4809948D13

4809948D13

4809606E02

4087635K01

9103769S05

9109069E04

9109239M12

9109450C06

FL104 9109487U02

FL200DNP 9188695K02

J650

J651

0987837L02

0985622G01

J800

J825

J850

J851

0987816K04

0987817K01

0987636K05

3987522K03

3987955K02

5987947K02

4809527E30

4809527E24

4809579E48

4809579E48

4809579E39

4809939C35

4809939C34

4809939C34

4809939C34

4809939C32

4809579E49

4809940E02

4809527E26

5109817F45

V.60g L3 Parts List

Part Description Part Ref Part Number

ANT CONTACT

ANT SWITCH

Q932

Q938

4809579E29

4809579E29

SPKR

SMS05

BB555

BB659

Q942

Q944

Q946

SH2

4809579E49

4809939C39

4809579E33

2688686K04

LNJ115W8P0MT

RB751V-40

MBR0530T1

MBR0530T1

RB520S-30

MBRM120ET3

MBRM120ET3

RB751V-40

SH3

SH4

SH5

SH825

SH826

SH827

SH900DNP

SMART

2688402K04

2688404K04

2688403K04

2609827G10

2609827G10

2609827G10

2687960K03

4087635K01

BA892

BA892

DAN222T

DWN

FILTER

FILTER

FILTER

FILTER

U10

U100

U110

U120

U201

U202

U300

U350

IF SAW

Intarsia

U400

U500

HEADSET JACK 5pins

U550

MIC CON

U702

5109572E38

5113814A15

5109522E74

5109522E74

5109879E91

5109522E73

4809283D85

4809283D92

5109923D50

5109730C47

5109730C48

5109509A36

BD-BD CON

DISPLAY CON 22 pin

CE BUS CON

BATTERY CON

SIM CON

VIBRATOR

27E30

27E24

FDC6306P

FDC6306P

FDG6323L

EMT5

EMB10

EMB10

EMB10

EMH4

SI6467DQ

DTC114YE

2SC5081

FET

U703

U850DNP

U855

U856

U857

U858

U859DNP

U900

U901

UP

VA

VR1948

VR802

VR825

VR826

VR827

VR828DNP

VR829DNP

VR940

VS1845

5109509A39

5162852A33

5162852A59

5162852A59

5162852A59

5162852A59

5109522E53

5109879E83

5109731C32

4087635K01

4087635K01

4809788E06

4809788E06

4809788E06

4809788E06

4809788E06

4809788E06

4809788E06

4809788E06

4809948D18

VS1946

VS1947

4809948D18

5109962C20

VS1949 4809948D18

Part Description

SI3443

SI3443

SI6467DQ

EMD9T2R

SI6963DQ

SHIELD

SHIELD

SHIELD

SHIELD

DOG HOUSE

DOG HOUSE

DOG HOUSE

LOGIC SH

DWN

AC_717

RF FE IC

NC7ST08

NC7ST08

Magic DM

NC7WZ08K

HDI RX VCO

HDI TX VCO

PAC

GSM PA

DCS PA

KM616FR4010

CY62137V18

IrDA

MUX SW

MUX SW

MUX SW

MUX SW

NC7SZ125

GCAP3 Rev 2.6S

OVIC IC

DWN

DWN

UDZTE-176.8B

UDZTE-176.8B

UDZTE-176.8B

UDZTE-176.8B

UDZTE-176.8B

UDZTE-176.8B

UDZTE-176.8B

UDZTE-176.8B

SMS05

SMS05

USB Buffer

SMS05

Y200

Y900

4809612J35

4809995L05

26 MHz

CC4V

45

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

RES,

..

RES,

RES,

RES,

IDCTR,

CAP,

IDCTR,

CAP,

RES,

RESNET

RESNET

RES,

RES,

RES,

0662057M68

0662057M70

0662057M74

0662057M76

0662057M78

0662057M82

0662057M83

0662057M84

0662057M86

0662057M88

0662057M90

0662057M91

0662057M92

0662057M93

0662057M98

0662057N03

0662057N06

0662057N07

0662057N09

0662057N11

0662057N13

0662057N15

0662057N19

0662057N23

0662057N32

0662057N33

0662057N34

00DNP

00DNP00001

00DNP00002

00DNP00037

00DNP00038

00DNP00043

00DNP00399

00DNP11111

0609175L02

0609591M37

0609591M45

0613744L11

0660076S01

0662057M01

0662057M02

0662057M14

0662057M19

0662057M26

0662057M32

0662057M34

0662057M38

0662057M42

0662057M43

0662057M46

0662057M50

0662057M54

0662057M58

0662057M62

10K

15K

20K

22K

27K

33K

39K

47K

68K

100K

240K

270K

300K

2.4K

2.7K

3.3K

3.9K

4.7K

5.1K

5.6K

6.2K

560

680

1K

1.2K

1.5K

2.2K

33

47

51

68

100

150

220

330

1 OHM

3.3

5.1

10

18

22

DNP

DNP

DNP

DNP

DNP

DNP

DNP

DNP

.250

10K

47K

.24

0 OHM 30x60

0 OHM

46

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CONN_J

CONN_J

CONN_J

CONN_J

CONN_J

CONN_J

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

RES,

RES,

RES,

RES,

RES,

CAP,

CAP,

CONN_J

CONN_J

CONN_J

CONN_J

CONN_J

CONN_J

CONN_J

2113740F15

2113740F17

2113740F31

2113740F35

2113740F58

2113740F59

2113740F61

2113740F65

2113740F67

2113741F28

2113743E03

2113743E20

2113743F16

2113743L05

2113743L17

2113743L19

2113743L21

2113743L33

2113743L41

2113743M24

2113743N03

2113743N05

2113743N07

2113743N08

2113743N10

2113743N12

2113743N13

0662057N35

0662057N39

0662057N47

0687874L02

0688783L01

0809084T38

0809084T40

0985622G01

0987636K03

0987636K05

0987796L01

0987816K02

0987816K04

0987817K01

0987817K02

0987850K04

0987984K01

0987984K02

0987837L02

0989958K01

2104801Z01

2104801Z08

2104801Z09

2104801Z11

2104801Z17

2109622N01

2113740F12

2113740F14

1000PF

1200PF

1500PF

4700PF

.01UF

0.1UF

1PF

1.2PF

1.5PF

1.6PF

2.2PF

2.7PF

3.0PF

3.3PF

3.9PF

15PF

22PF

200PF

220PF

270PF

390PF

470PF

1300PF

.015UF

0.1UF

1UF

330PF

330K

470K

1MEG

.1

.24

.0033UF

.0047UF

MIC CON

CE BUS CON

CE BUS CON

ANT SWITCH

BD-BD CON

BD-BD CON

DISPLAY CON 22 pin

DISPLAY CON 16 pin

HEADSET JACK

ANT SWITCH

ANT SWITCH

HEADSET JACK 5pins

DISPAY SAPPH

0.5PF

1.2PF

1.3PF

1.6PF

3.0PF

560PF

2.4PF

3PF

47

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

CAPP,

CAPP,

CAPP,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAPP,

CAPP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

CAP,

2311049A89

2387328L01

2387328L02

2404554Z27

2409134J27

2409154M01

2409154M04

2409154M05

2409154M09

2409154M10

2409154M11

2409154M12

2409154M13

2409154M15

2409154M17

2409154M19

2409154M20

2409154M60

2409154M86

2409646M03

2409646M04

2409646M05

2409646M09

2409646M13

2409646M85

2409646M87

2409646M94

2113743N14

2113743N16

2113743N18

2113743N19

2113743N20

2113743N24

2113743N26

2113743N27

2113743N28

2113743N30

2113743N34

2113743N36

2113743N38

2113743N40

2113743N42

2113743N44

2113743N50

2113743N52

2113743N54

2113928A01

2113928C03

2113928C04

2113928J08

2113928N01

2113928P04

2113928V08

2309121D10

2311049A58

22.0NH

33.0NH

39.0NH

5.6NH

6.8NH

5.6NH

6.8NH

8.2NH

18NH

39NH

22NH

33NH

47NH

22UF

33UF

33UF

8.2UH

100MH

1.0NH

1.8NH

2.2NH

4.7NH

5.6NH

6.8NH

8.2NH

10.0NH

15.0NH

47PF

56PF

100PF

120PF

150PF

1.0UF

1.0UF

4.7UF

10UF

0.1UF

1.0UF

10UF

33UF

10UF

3.3PF

3.9PF

4.7PF

5.1PF

5.6PF

8.2PF

10PF

11PF

12PF

15PF

22PF

27PF

33PF

39PF

48

4808612Y01

4809118D02

4809283D63

4809283D65

4809283D84

4809283D85

4809283D92

4809527E24

4809527E26

4809527E30

4809579E29

4809579E33

4809579E35

4809579E39

4809579E48

4809579E49

4809579E52

4809606E02

4809612J35

4809653F07

4809788E06

4809877C09

4809877C10

4809924D18

4809939C31

4809939C32

4809939C34

2409646M95

2409646M96

2409646M97

2503778K07

2503778K12

2609827G10

2687960K03

2888196K01

2688402K03

2688402K04

2688403K02

2688403K04

2688404K03

2688404K04

2688686K03

2688686K04

2880001S07

2880001S10

3987522K02

3987522K03

3987955K01

3987955K02

3988742L01

3989006K01

3989006K03

3989013L01

3989013L02

4087635K01

IDCTR,

IDCTR,

IDCTR,

IDCTR,

IDCTR,

SHIELD

SHIELD

SHIELD

SHIELD

SHIELD

SHIELD

SHIELD

SHIELD

SHIELD

SHIELD

CONN_P

CONN_P

CONTACT

CONTACT

CONTACT

CONTACT

ANTENNA

ANTENNA

ANTENNA

ANTENNA

ANTENNA

SWITCH

39NH

68NH

82NH

15UH

47NH

DOG HOUSE

LOGIC SH

SMART CON

SHIELD

SHIELD

SHIELD

SHIELD

SHIELD

SHIELD

SHIELD

SHIELD

HEADER

HEADER

BATTERY CON

BATTERY CON

SIM CON

SIM CON

ANT CONTACT

ANT CONTACT

ANT CONTACT

ANT CONTACT

ANT CONTACT

DWN

RB751V-40 RB751V-40

LNJ115W8P0MT LNJ115W8P0MT

83D63 RX VCO

ATXN1007A

TX VCO

RX VCO

TX VCO

HDI TX VCO

HDI RX VCO

TX VCO

27E24

2SC5081

27E30

SI3443

SI6963DQ

FDG6301N

FDG6323L

HDI TX VCO

27E24

2SC5081

27E30

SI3443

SI6963DQ

FDG6301N

FDG6323L

FDC6306P

SI6467DQ

FDZ204P

FDC6306P

SI6467DQ

FDZ204P

DAN222T

XTAL

DAN222T

26 MHz

MBRM120ET3 MBRM120ET3

UDZTE-176.8B UDZTE-176.8B

BB555 BB555

BB659

RB520S-30

EMD3

EMH4

EMB10

BB659

RB520S-30

EMD3

EMH4

EMB10

49

5109879E62

5109879E73

5109879E82

5109879E83

5109879E91

5109923D50

5109944C42

5109962C20

5113814A15

5162852A33

5162852A59

5195015D07

5199443A01

5199471C03

5199470C03

5199491A01

5199494A01

5987947K01

5987947K02

9103769S04

9103769S05

9109069E04

9109239M05

9109239M12

9109450C06

9109487U02

9188695K02

4809939C35

4809939C39

4809940E02

4809948D12

4809948D13

4809948D18

4809995L05

4809995L10

4813833B10

4887611L01

5087951K01

5109509A36

5109509A39

5109522E52

5109522E53

5109522E73

5109522E74

5109572E38

5109730C38

5109730C39

5109730C47

5109730C48

5109731C32

5109817F31

5109817F45

5109817F50

5109841C63

5109879E50

EMT5

EMD9T2R

DTC114YE

EMT5

EMD9T2R

DTC114YE

BAR_63-02W BAR_63-02W

BA892 BA892

SMS05

CC4V

CC4V

MBR0530T1

SMS05

CC4V

CC4V

MBR0530T1

IFR7555

SPKR

IFR7555

SPKR

KM616FR4010 KM616FR4010

CY62137V18 CY62137V18

TC7SET32FU TC7SET32FU

NC7SZ125

NC7WZ08K

NC7ST08

NC7SZ125

NC7WZ08K

NC7ST08

AC_717

UPG2117G,

UPG2118K,

AC_717

GSM PA

DCS PA

NEC 2000-2

NEC 2000-3

MC33645

PST995PUR nn

SP6680 nn

79E50

GSM PA

DCS PA

OVIC IC

PST995PUR

FET

Charge pump

Patriot RAM2.1 17x17

Magic DM

GCAP3

GCAP3

GCAP3

GCAP3

79E91

23D50

GCAP3 Rev 2.0

GCAP3 Rev 2.4

GCAP3 Rev 2.4S

GCAP3 Rev 2.6S

Magic DM

PAC

MC13709

STF202_22

MC13709

HSDL3202

RF FE IC

USB Buffer

RF FE IC

IrDA

MAX4599EXT MUX SW

43A01

Patriot GROM3

FLASH

Patriot GROM2

MOTOR

MOTOR

69S04

69S04

SAFC1842

F6CE

F6CE

50C06

400MHz

RCC012_01

Patriot GROM2 13x13

Flash 64Mbit Whitecliff

Flash 32Mbit Whitecliff

VIBRATOR

VIBRATOR

FILTER

FILTER

FILTER

FILTER

FILTER

FILTER

IF SAW

Intarsia

50

48D39

PT09LVLA03

PT51BTNA17

PT51LVLA06

CONN_J,

TNA17

VLA06

PT51LVLA95

PT51PLTA16

VLA95

LTA16

SHORT_RES0402 SHORT

CONNECTOR

Patriot 13X13

PGA Socket

FET

Patriot 17X17

SHORT

51

V.60g - BLOCK DIAGRAM (pg. 1/2)

RF_V2

A10 U10 / RX

GSM

DCS

PCS

V1 V2 V3 V4

0 0 0 1

0 0 1 0

0 0 0 1

U10 / TX

GSM

DCS

PCS

V1 V2 V3 V4

0 1 0 0

1

1

0

0

0 0

0 0

DCS_SW

N_GSM_EXC_SW

V1

1

2

16

DCS/PCS

4

GSM

V2

2

V3

7

9

U10

12

V4

14

GSM_EXC_SW

N_DCS_SW

RX MID CHANNELS

GSM: CH 62 -- 947,4 MHz

EGSM: CH 37 -- 942,4Mhz

DCS: CH 700 -- 1842,8MHz

PCS: CH 661 -- 1960MHz

1805-1880MHz

1805-1990MHz

FL101

1930-1990MHz

18

U100 20

16

FL102

13

925-960MHz

12 9

FL100

7 23 6

24

3

22 10

4

2,5

FL103

400 MHz

2

1

RF_V2

FL104

5

RX VCO MID CHANNELS

GSM: CH 62 -- 1347,4 MHz

EGSM: CH 37 -- 1342,4Mhz

DCS: CH 700 -- 1442,8MHz

PCS: CH 661 -- 1560MHz

RX VCO FRQ. RANGE

EGSM: 1325 - 1360Mhz

DCS: 1405 - 1480MHz

PCS: 1530 - 1590MHz

RX

LOCAL

OSCILLATOR

CR200 circuty

Q200

RF_V1

A9

800MHz

E9

PLL

C8

2,75V RF_V2

B+

2,75V RF_V1

B

Q151

C

C

SW_VCC

A7 STEP

ATT.

C7

C6

4

5

6

D2 G2

S1

S2

D1

Q201

G1

1

3

B+

F1

H1

H2

U201

MAGIC

2

1

GPRS_TX

400MHz

DEMODULATION

RXI

RXQ

RX

SPI

F7

G9

G8

SCLK_OUT

SDFS

SDRX

G1

J7

PHASE

DET

Divider

200KHz

13MHz

H9, J9

VRef

13MHz VCO

FL200

BCLKR

BFSR

BDR

CR201 to Patriot

TX FRQ. RANGE

EGSM: 880-915Mhz

DCS: 1710-1785MHz

PCS:1850-1910MHz

PAC_275

1

RF_IN

U400

RF DET

3,14

PAC

+ -

COMP.

BUFFER

AMP

4

SAT.

DET.

+ -

9 8 10 11

5

+

-

INTEGR.

7

PA_B+

6-9

PA_B+

7-10

6 PWR_CTL

U500

U550

12 14

GSM_PWR_CTL

17

DCS_PCS_PWR_CTL

N_GSM_EXC_EN

1

15

4

B+

1,5,8

20

2,3,6,7

Q450

4

GSM

16

DCS/PCS

2

5

4 1

Q410 Q410

3 6

19

2

16

C

Q451

E

B

D510

GSM_EXC_EN

DM_CS

C

EXC_EN

C

Q530

B

SF_OUT_F

(SF_OUT)

D545

20

6

U350

TX VCO MID CHANNELS

GSM: CH 62 -- 902,4MHz

EGSM: CH 37 -- 897,4Mhz

DCS: CH 700 -- 1747,8MHz

PCS: CH 661 -- 1880MHz

GSM_EXC_EN

TX VCO FRQ. RANGE

EGSM: 880-915Mhz

DCS: 1710-1785MHz

PCS:1850-1910MHz

TX VCO

2 4 1

3

N_DCS_SEL

DPCS_EN

EGSM_EN

DCS_SEL

PCS

VCO_SEL

SF_OUT

11

2 3 9 10

U300

RX VCO

RX_VCO_VT

7

PCS

DCS_SEL

GSM DCS PCS

0 0 1

0 1 0

TX_VCO_VT

1,5V - 3,2V

GSM DCS PCS

1 0 1

0

1

1

0

1

0

1,5V - 3,2V

LP

FILTER

5V

RVCO

N_DCS_SEL

N_GSM_SEL

DP_MOD

Logic 1 at low power

Logig 0 at high power

EGSM_EN

EXC_EN

GSM_EXC_SW

N_GSM_EXC_SW

DCS_SW

N_DCS_SW

DCS_SEL

VCO_SEL

GSM_EXC_EN

N_GSM_EXC_EN

PAC_275

5V

DPCS_EN

GSM / DPCS SELECT CIRCUIT

For description of GSM / DPCS Select Circuit see document on: gsm-service.fle.css.mot.com

RF_V2

N_DCS_SEL

N_GSM_SEL

SF_OUT

SF_OUT_F

RX_EN

AOC_DRIVE

SAT_DETECT

DETECT_SW

TX_KEY_PAC

H7, C8, J1

F9

C4

A4

C1

A1

B1

A3

A8

PHASE

DET

Divider

PLL

HPF

B5

AFC

LOGIC

CONTROL

J6

MUX G6

Startup

Ref.

1 /2

Prog.

Divider

200KHz

REF.

REF. OSC.

26 MHz

E1

MAGIC_13MHz

CLK_SELCT

Y200 26MHz to Patriot from Patriot

SPI

INTER

FACE

G5

H4

J3

MODULATION

TXI

TXQ

TX

SPI

J2

G7

AOC_DRIVE

SAT_DETECT

DETECT_SW

TX_KEY_PAC

B6

B4

A5

C5

PA

CONTROL

GPRS_TX

LOGIC

CONTROL

H8

J4

H5

MQSPI_CS

MQSPI_CLK

DX1

( SDTX ) BDX

( TX_CLK ) BCLKX

RX_ACQ

DM_CS

TX_KEY

RX SIGNAL PATH

TX SIGNAL PATH

MAIN VCO SIGNAL PATH

TUNING VOLTAGES from Patriot from Patriot

REFERENCE CLOCK

Orderable Part

Non - Orderable Part

V.60g - BLOCK DIAGRAM (pg. 2/2)

V2

V3

To GCAP

From J825

VSIM_EN

SIM_PD0

3,8

2

U990

IRDA

5

7

6

UTXD2

URTS2

UCTS2

URXD2

IRDA_EN

IRDA_TX

IRDA_RX

DATALOG_N

N_TX_EN

N_EXC_EN

MIDRATE_1

SW_B+_EN

STBY

RX_EN

RX_ACQ

DM_CS

TX_KEY

CLK_SEL

RESET

BFSR

BDR

BDX

BCLKX

To Display

To Display

To Display

K8

K11

SIM

H10

PRIM.

UART

C14

D13

F12

E13

2ND

UART

C4

D9

C3

J9 t

I n i

T m e

A8

H7

J10

G14

H11

C10

B10

A10

B9

D10

PRIM.

UART

I n

B

B t

SERIAL

D

S

P

AUDIO

PORT

GCAP

MQSPI

E2 F5 F7 F4

J650

4

3

J850

15

16

7

13

14

6

4

5

9

3

2

8

10

AUX_MIC

HS_SPKR

To Flip

Connector

AUDIO

SW_B+

AUDIO_IN

Q901

USB_PWR

USB+_UTXD

USB-_URXD

OPTION1

OPTION2

UDCD

UDTR

EXT_BATT

BATT_FDBK

UCTS_CE

URI_CE

SPK-

SPK+

Alert

Mic

3,4

AL900

2

1

SW_B+_EN

B+ 5V G14

USB_PWR

USB+

USB-

F13

E9

C9

INT4

INT5

UCDC

UDTR

BL_SNK

SR_CS

SR_VCC

CE1

BATT_FDBK

E8

E7

A8

C8

B2

B1

N1

M2

J3

J1

K3

C3

E5 B5

CODEC

SERIAL

INTERF.

MAGIC

CP VCC

USB

INTERF.

BACKl.

CONTR.

SRAM

HOLD

URTS2

5

5

4

U858

1

4

U855

1 6

UCTS2

UCTS

UTXD2

U856

1 URI

UDSR_CE

5

4

U857

1 6

URXD2

UDSR

DATALOG_N

CNTL.

LOGIG

SPI

U700

PATRIOT

PRIM

UART

TIMER

MEMORY

INTER

FACE

N15

L9

P12

N14

SIM

INTER

FACE

MQSPI

DISPLAY

P13

N14

P14

J14

J13

J11

J12

F3

E1

F6

KEYPAD

PORT

ONE

WIRE

G2

MAGIC

MQSPI

D7

E8

B4

POWER

TIMER

K3

G13

H7

Logic

MQSPI_CS1

MQSPI_CLK

DX1

ADDRESS BUS

DATA BUS

FLASH_VCC

EB1_N

EB0_N

OE_N

RW_N

BRST_CLK

FLASH_CS

ADV_N

ECB_N

SIM_CLK

SIM_RST

CE1

SR_VCC

EB1_N

EB0_N

SDI_D_C

DISP_SPI_CS

DISP_SPI_CS2

KBC0, KBC1

KBR0, KBR1

KBR4 - KBR7

BATT_SER_D

SR_CS

V3

EB1_N

EB0_N

CE2

A1

B2

A2

G5

A1

B2

A2

G5

U702

SRAM

2 Mbit

U703

SRAM

2 Mbit

AVDD, BVDD, OVCC, VCCA, DVDD, IVDD

CVDD, EVDD, HVDD, JVDD V2

HS_INT

RESET_OUT

RESET

V3

V2

This resistor is IN the

Charger accessory and

is used for identification

V3

BRST_CLK

FLASH_CS

OE_N

FLASH_RST

RESET_OUT

ECB_N

E1,G6

B4

F8

C5

32 Mbit

D3

EE Prom

EXT_BATT

( from CE Conn.)

Over voltage limit: 6,85V

Under voltage shut off: 2,67

EXT POWER CONTROL

CR940

6,7

5

OVIC 1

U901

2

8

D2

2,3

S2

G2

Q946

5

S1

D1

1

G1

4 3

4

Q944

2

SDI_D_C

BB_MOSI

BB_SPI_CLK

DISP_SPI_CS

DISP_SPI_CS2

RTC_BATT

SPK_+

SPK_-

V2

V3

EL_EN1

EL_EN2

EXT_B+ ( to Charger )

MIDRATE_1

6 J5

ON

LOGIC

AD

CONV.

D/A

L7

N6

M5

K7

CHARGE

M6

BATT_FDBK

BATT_+

EXT_B+

THERM

I_SENSE

CHRG_C

EXT_B+

3

4

Q932

1,2,5,6

BATT_SER_D

THERM

CR806

V2

BATT CONN.

J851

3 2 4 1

GND

BATT+

15

1

16

19

12

13

3

7

9

8

10

11

18

KBC0, KBC1

KBR0, KBR1

KBR4 - KBR7

PWR_SW

HS_INT

ALRT_VCC

BL_SNK

V2

Keypad

Connector

10

13

5

4, 2

3

14

1

RTC Battery

Earpiece

Speaker

Backlight1

Backlight2

KEYPAD

MATRIX

Flip

BACKLIGHT

KEYPAD PCB

B+

BATT+

From

B+

Ext Pwr Cntl

B+

Q938

LED

DRIVE

G10

D14

LED_RED

LED_GRN

VIB_OUT_1

M810 Vibrator

P11

LEVEL

SHIFT

N10

M11

P10

N10

N11

P12

SIM_CLK

SIM_RST

SIM_I/O

SIM_CLK

SIM_RST

SIM_TX

SIM_RX

J900 SIM

C3

C2

C7

C6

C1

C5

VSIM1

ALERT_VCC to Backlight LED‘s and Alert

RX SIGNAL PATH

TX SIGNAL PATH

MAIN VCO SIGNAL PATH

TUNING VOLTAGES

REFERENCE CLOCK

Orderable Part

Non - Orderable Part

53

9

10

11

7

8

5

6

2

3

4

1

A

B C D E F G

RF SCHEMATIC

H

53

I J K L

M N

9

10

11

7

8

5

6

2

3

4

1

A

B C D E F G

AL SCHEMATIC SIDE 1 OF 2

H

54

I J K L

M N

9

10

11

7

8

5

6

2

3

4

1

A

B C D E F G H

AL SCHEMATIC SIDE 2 OF 2

I J K L

M N

55

V.60g - BOARD LAYOUT - TOP SIDE

56

V.60g - BOARD LAYOUT - BOTTOM SIDE

57

J850

13

14

15

16

9

10

11

12

17

18

19

20

7

8

5

6

3

4

1

2

EXT

CONNECTOR

GND

BATT_FDBK

EXT_BATT

USB+

USB-

USB_PWR

SW_B+

UCTS_CE

UDCD

URI_CE

UDTR

UDSR_CE

INT4

INT5

AUDIO_OUT

AUDIO_IN

GND

GND

GND

GND

1

17

MIDRATE_1 EXT_BATT

V.60g - SIGNAL FLOW - TOP SIDE

EXT_B+ B+ V1

F

14

13

2

1

32,768kHz

B1 B2

XTAL2

A6

C6

CLKIN

A7

XTAL1

C7 32kHz

GCAP3

M2

SPKR+

N1

SPKR-

E

D

V2 VREF

USBVP

V3

G

H

E

F

J

C

D

A

B

BFSR SIGNAL TO PATRIOT

BDR SIGNAL TO PATRIOT

BCLKR SIGNAL TO PATRIOT

RX SPEAKER LINE -

RX SPEAKER LINE +

TX MIC LINE

BDX SIGNAL TO MAGIC

BCLKX SIGNAL TO MAGIC

MAGIC_13MHz TO PATRIOT

58

VSIM1

B

A

C

OE_N

LB*

TP913

TP908

TP900

FLASH/

EEPROM

SRAM

UB*

ECB_N

RESET

CKO

TCK

TP902

DSP_DE

TP914

TP901

TMS

TDO

TDI

MUX_CTL

PB14

MCU_DE

TRST

R_W_N

L3

CKIL

PATRIOT

F14

CKOH_SCC_CLK

H

SCDB_PC2

SC1B

C10

B10

SRDB

A10

D10

SCKB

B9

STDB

G

A2

CKIH

A1

SPI_CS

SPI_CLK

TEST

MISOB

J

SRAM

RESET_OUT

5V DM_CS PA_B+

HEADSET JACK

ALERT

KNUCKLE

B+

V.60g - SIGNAL FLOW - BOTTOM SIDE

EXC_EN GSM_EXC_EN N_GSM_EXC_EN PAC_275 TVCO EGSM_EN DPCS_EN DPCS_EN SF_OUT_F N_DCS_SEL PAC_275 EXC_EN GSM_EXC_EN N_GSM_EXC_EN PA_B+ RF_V2 GSM_EXC_SW DCS_SW N_GSM_EXC_SW N_DCS_SW RVCO DCS_SEL

F

SH4

TX VCO IC

6

PAC IC

1

SH2

19

20

2 4

10

9

8

7

16

17

14 12

9

8

7

6

ANT_SW

EXT ANT

CONN

ANT

CONN

SH5

TP_ANT

VPP12

BATT+

BATT_SER_D

THERM

GND

G

J

H

26MHz Chrystal

SH3

XTAL_BASE

E1

XTAL_EMIT

E2

J2

SDTX

MAGIC

J7

J9

G8

G9

A7

PRE_IN

FRONTEND

IC

1 12

13MHz VCO

A B C

11 22

D E

VCO_SEL PCS N_DCS_SW DCS_SW VREF RF_V1 RF_V2 B+ SF_OUT

SF_OUT_F

N_GSM_EXC_SW RVCO GSM_EXC_SW RX_EN SF_OUT VCO_SEL DCS_SEL PCS N_GSM_SEL SW_VCC

G

H

E

F

J

C

D

A

B

BFSR SIGNAL TO PATRIOT

BDR SIGNAL TO PATRIOT

BCLKR SIGNAL TO PATRIOT

RX SPEAKER LINE -

RX SPEAKER LINE +

TX MIC LINE

BDX SIGNAL TO MAGIC

BCLKX SIGNAL TO MAGIC

MAGIC_13MHz TO PATRIOT

59

RF_V2 N_DCS_SEL

1 and 2

Index

A99

6881038B35

Index

A alert setting indicator

13

alert settings

14

antenna, removing and replacing

21

B battery function

15

gauge

15

removing

18

battery housing removing

18

battery level indicator

13

C caller ID

8

Canadian Interference-Causing Equipment regulations

1

changes product

1

commands, manual test mode

35

conventions

3

copyrights computer software

2

D disassembly

18

display

12

E exploded view diagram

42

exploded view parts list

43

F

FCC rules

1

features caller ID

8

SIM Toolkit

8

text entry

8

voice recognition

7

Wireless Access Protocol (WAP)

8

features, product

6

flip assembly, removing and replacing

31

I identification

33

international mobile station equipment identity

34

mechanical serial number

33

product

1

IMEI

34

in use indicator

12

indicators alert setting

13

battery level

13

in use

12

menu

13

message waiting

13

roam

12

service indicator (status light)

11

signal strength

12

voice message waiting

13

Introduction

1

K keyboard assembly, removing and replacing

29

keypad, removing and replacing

30

L liquid crystal display (LCD)

12

M manual test mode

35

menu structure diagram

14

menu indicator

13

menu navigation, described

11

message waiting indicator

13

microphone, removing and replacing

26

MSN

33

N names product

1

navigation, described

11

O operation controls, indicators, and I/O

10

operation, general

10

overview, product

6

6881038B35 Index-1

Index V. Series 60g

P part numbers accessories

44

parts

41

exploded view diagram

42

exploded view parts list

43

product changes

1

identification

1

names

1

publications, related

41

R rear chassis assembly removing

21

regulatory agency compliance

1

related publications

41

removing antenna

21

battery

15, 18

battery housing

18

flip assembly

31

keyboard assembly

29

keypad

30

microphone

26

rear chassis assembly

21

SIM

20

spacer gasket

28

transceiver board assembly

24

volume/smart buttons

26

replacement parts contact information

4

replacing antenna

21

battery

18

flip assembly

31

keyboard assembly

29

keypad

30

microphone

26

rear chassis assembly

21

SIM

20

spacer gasket

28

transceiver board assembly

24

volume/smart buttons

26

revisions service manual

3

roam indicator

12

S serial number mechanical

33

service manual about

2

revisions

3

scope

2

service policy

3

customer support

4

out of box failure

3

product support

3

service procedure ordering replacement parts

4

shut down upon battery removal

15

signal strength indicator

12

SIM Application Toolkit

8

SIM card

33

personality transfer

33

replacing

20

SIM, removing and replacing

20

spacer gasket, removing and replacing

28

specifications

5

support customer

4

product

3

T text entry

8

tools and test equipment

17

transceiver board assembly, removing and replacing

24

troubleshooting

35

manual test mode

35

manual test mode commands

35

U user interface diagrams

14

V voice message waiting indicator

13

voice recognition

7

volume/smart buttons, removing and replacing

26

W warranty service

3

wireless access protocol (WAP)

8

Index-2 6881038B35

MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc.

® Reg. U.S. Pat. & Tm. Off.

TrueSync and Starfish are registered trademarks of Starfish, Inc., a wholly owned independent subsidiary of Motorola, Inc.

All other product or service names are the property of their respective owners.

2001 Motorola, Inc.

All rights reserved.

Personal Communications Sector,

1500 Gateway Blvd.

Boynton Beach, FL 33426-8292

Printed in U.S.A. 07/01

@6881038B35@

6881038B35-O

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