Motorola DCT5100 User manual

Seaside TV

Digital Cable Box

USER MANUAL

DCT 5100 HD

Wiring Instructions

Additional Information

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

Graphical Symbols and supplemental warning marking locations on bottom of terminal.

WARNING

TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS

APPLIANCE TO RAIN OR MOISTURE.

CAUTION

TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG

WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS

THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

I M P O R T A N T S A F E T Y I N S T R U C T I O N S

1 Read instructions

All the safety and operating instructions should be read before the digital cable box is operated.

2 Retain instructions

The safety and operating instructions should be retained for future reference.

3 Heed warnings

All warnings on the digital cable box and in the operating instructions should be adhered to.

4 Follow instructions

All operating and use instructions should be followed.

5 Cleaning

Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or ae rosol cleaners. Use a damp cloth for cleaning.

6 Attachments

Do not use attachments not recommended as they may cause hazard.

7 Water and moisture

Do not use this equipment near water; for example, near a bathtub, wash bowl, kitchen sink, or laundry- tub, in a wet basement, or near a swimming pool, and the like.

8 Accessories

Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall causing serious injury and serious damage to the appliance. Use only with a cart, stand, tripod, bracket, or table recommended by the manufacturer, or sold with the equipment. Any mounting of the appliance should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer.

9 Ventilation

Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the equipment and to protect it from overheating. The openings should never be blocked by placing the product on a bed, sofa, rug, or similar surface. Equipment should never be placed near or over a radiator or heat register, or in a built - in installation such as a bookcase or rack unless proper ventilation is provided.

10 Power sources

This product should be operated only from the type of power sources indicated on the mar king label. If you are not sure of the type of power supplied to your home, consult your local power company. For equipment intended to operate from battery power, or other sources, refer to the operating instructions.

11 Ground or polarization

This equipment may be equipped with a polarized alternating - current line plug (a plug having one blade wider than the other). This plug will fit into the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try reversing the plug. If the plug should still fail to fit, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.

12 Alternate warnings

This equipment may be equipped with a 3 - wire grounding - type plug , a plug having a third

(grounding) pin. This pin will only fit into a grounding - type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding - type plug.

13 Power cord protection

Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the appliance.

I M P O R T A N T S A F E T Y I N S T R U C T I O N S

14 Outdoor Cable Grounding

Ensure the cable system is grounded as to provide some protection against voltage surges and built-up static charges.

15 Lightning

For added protection for this equipment during a lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect the cable system.

This will prevent damage to the video product due to lightning and power line surges.

16 Overloading

Do not overload wall outlets and extension cords as this can result in a risk of fire or electrical shock.

17 Object and liquid entry

Never push objects of any kind into this equipment through openings, as they may touch dangerous voltage points or short - out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.

18 Servicing

Do not attempt to service this equipment yourself, as opening or removing covers may expose you to dangerous voltage or other hazards, return to Seaside Communications for replacement.

19 Safety check

Upon completion of any service to this digital cable box, ask the Seaside service technician to perform safety checks to determine that the product is in proper operational condition.

20 Heat

This digital cable box should be situated away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.

C A N A D I A N C O M P L I A N C E / D I S C L A I M E R

This Class B digital apparatus meets all requirements of the Canadian Interference - Causing

Equipment Regulations. Cet appareil numérique de la classe B respects toutes les exigences du

Règlement sur le matériel brouilleur du Canada.

www.ic.gc.ca/eic/site/ic1.nsf/eng/home www.ic.gc.ca/eic/site/ic1.nsf/fra/accueil

Disclaimer

The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies. Furthermore, Seaside Communications reserves the right to make changes herein to improve readability, function, or design.

Motorola Computer Software Copyrights

The Motorola product described in this manual may include copyrighted Motorola computer programs stored in semiconductor memories or other media. Laws in the United States and other countries preserve for

Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.

MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Office.

All other product or service names are the property of their respective owners. © Motorola, Inc. 2010

Contents

Section 1

Introduction

Standard Features............................................................................................................................................................................1-2

Optional Features.............................................................................................................................................................................1-3

Using This Manual............................................................................................................................................................................1-4

Related Documentation ...................................................................................................................................................................1-4

Document Conventions ...................................................................................................................................................................1-4

If You Need Help ...............................................................................................................................................................................1-5

Calling for Repairs............................................................................................................................................................................1-5

Section 2

Overview

Front Panel........................................................................................................................................................................................2-1

Rear Panel .........................................................................................................................................................................................2-3

RF Bypass Switch Option................................................................................................................................................................2-4

Remote Controls...............................................................................................................................................................................2-5

Seaside Remote Control.........................................................................................................................................................2-5

Installing Batteries in the Remote Control............................................................................................................................2-7

Section 3

Installation

Installing the DCT5100.....................................................................................................................................................................3-1

Standard Cabling Diagram ..............................................................................................................................................................3-2

RF Bypass Switch Cabling Diagrams.............................................................................................................................................3-3

Audio/Video Cabling Diagrams.......................................................................................................................................................3-4

Audio-Only Receiver ........................................................................................................................................................................3-8

IR Blaster Transmitter....................................................................................................................................................................3-10

Locating the IR Receiver on the VCR ..................................................................................................................................3-10

Installing the IR Blaster.........................................................................................................................................................3-11

Checking the IR Blaster ........................................................................................................................................................3-11

Data Devices ...................................................................................................................................................................................3-12

Rear Panel Connections .......................................................................................................................................................3-12

DCT5100 Installation Manual

ii Contents

Boot Cycle ...................................................................................................................................................................................... 3-14

Boot Cycle Error Codes........................................................................................................................................................ 3-15

Operational Check ......................................................................................................................................................................... 3-17

Section 4

Diagnostics

Accessing Diagnostics.................................................................................................................................................................... 4-1 d01 General Status........................................................................................................................................................................... 4-3

Error Codes.............................................................................................................................................................................. 4-4

Connected State...................................................................................................................................................................... 4-4

PLATFORM ID.......................................................................................................................................................................... 4-4

FAMILY ID ................................................................................................................................................................................ 4-4

MODEL ID................................................................................................................................................................................. 4-4

REMOD CHANNEL .................................................................................................................................................................. 4-5

SETTOP TIME .......................................................................................................................................................................... 4-5 d02 Purchase Status........................................................................................................................................................................ 4-5

Unsent Purchases................................................................................................................................................................... 4-6

Unacknowledged Reports...................................................................................................................................................... 4-6

Last Acknowledged Purchase ............................................................................................................................................... 4-6

Last Purchase Reportback..................................................................................................................................................... 4-6

IPPV Status .............................................................................................................................................................................. 4-6 d03 Out-Of-Band (OOB) Diagnostic ............................................................................................................................................... 4-7

OOB FREQUENCY................................................................................................................................................................... 4-8

OOB CARRIER LOCK.............................................................................................................................................................. 4-8

OOB DATA ............................................................................................................................................................................... 4-9

OOB EMM DATA...................................................................................................................................................................... 4-9

OOB Signal-to-Noise Ratio (SNR).......................................................................................................................................... 4-9

OOB Automatic Gain Control (AGC) ................................................................................................................................... 4-10

NETWORK PID....................................................................................................................................................................... 4-10

EMM PID................................................................................................................................................................................. 4-10

EMM PROVIDER ID................................................................................................................................................................ 4-10 d04 In-Band (IB) Diagnostic .......................................................................................................................................................... 4-11

MODE...................................................................................................................................................................................... 4-12

CARRIER LOCK..................................................................................................................................................................... 4-12

DATA ...................................................................................................................................................................................... 4-12

Signal-to-Noise Ratio (SNR)................................................................................................................................................. 4-13

Automatic Gain Control (AGC) ............................................................................................................................................ 4-13

5 SECOND ERROR COUNTS................................................................................................................................................ 4-13 d05 Unit Address............................................................................................................................................................................ 4-14

TVPC INSTALLED.................................................................................................................................................................. 4-14


Contents iii

UNIT ADDRESS......................................................................................................................................................................4-15

NETWORK ADDRESS............................................................................................................................................................4-15

OOB MULTICAST 16 ADDRESS ...........................................................................................................................................4-16

MULTICAST 16 ADDRESS ....................................................................................................................................................4-16

MAC ADDRESS......................................................................................................................................................................4-16 d06 Current Channel Status ..........................................................................................................................................................4-17

TYPE........................................................................................................................................................................................4-18

AUTHORIZATION Reason Code...........................................................................................................................................4-19

PICTURE CARRIER or In-Band Frequency .........................................................................................................................4-19

AUTHORIZED .........................................................................................................................................................................4-19

PURCHASABLE .....................................................................................................................................................................4-20

PREVIEW ................................................................................................................................................................................4-20

MPEG VIDEO LOCK...............................................................................................................................................................4-20

MPEG AUDIO LOCK ..............................................................................................................................................................4-21

PCR LOCK ..............................................................................................................................................................................4-21 d07 RF MODEM (Upstream)...........................................................................................................................................................4-22

RF Modem STATUS...............................................................................................................................................................4-23

CENTER FREQUENCY ..........................................................................................................................................................4-23

REQUESTED POWER LEVEL ...............................................................................................................................................4-23

ACTUAL POWER LEVEL.......................................................................................................................................................4-23

REPORTBACK ADDRESS.....................................................................................................................................................4-23

LAST RB ATTEMPT TIME......................................................................................................................................................4-23 d08 Code Modules..........................................................................................................................................................................4-24

BOOTLOADER .......................................................................................................................................................................4-26

DIGITAL SECURE PROCESSOR ..........................................................................................................................................4-26

ANALOG SECURE PROCESSOR .........................................................................................................................................4-26

Downloadable Object Information Table.............................................................................................................................4-26

OBJECT NAME / VERSION ...........................................................................................................................................4-26

STATUS..........................................................................................................................................................................4-26

SEGS / TIME ..................................................................................................................................................................4-27 d09 MEMORY CONFIGURATION...................................................................................................................................................4-27

MEMORY CONFIGURATION .................................................................................................................................................4-27 d10 Keypad - LED...........................................................................................................................................................................4-28

Front-Panel Keypad Diagnostic ...........................................................................................................................................4-28 d11 INTERFACE STATUS ..............................................................................................................................................................4-29

INTERFACE STATUS.............................................................................................................................................................4-29 d12 USER SETTING STATUS ........................................................................................................................................................4-30

OUTPUT TYPE........................................................................................................................................................................4-30

CLOSED CAPTION.................................................................................................................................................................4-31

PEN SIZE........................................................................................................................................................................4-31

FONT STYLE..................................................................................................................................................................4-31

FOREGROUND COLOR ................................................................................................................................................4-31

FOREGROUND OPACITY .............................................................................................................................................4-32

BACKGROUND COLOR ................................................................................................................................................4-32


iv Contents

BACKGROUND OPACITY............................................................................................................................................. 4-32

SERVICE SELECTION .................................................................................................................................................. 4-33

SETTINGS...................................................................................................................................................................... 4-33

ASPECT RATIO Mode ........................................................................................................................................................... 4-33 d13 INTERACTIVE INFO ................................................................................................................................................................ 4-34

IP ADDRESS .......................................................................................................................................................................... 4-34

UPM ........................................................................................................................................................................................ 4-35

UPSTREAM ID........................................................................................................................................................................ 4-35

DOWNSTREAM ID ................................................................................................................................................................. 4-35

STATE..................................................................................................................................................................................... 4-35

MAC ABORT COUNTER........................................................................................................................................................ 4-36

SOCKET PORT STATE.......................................................................................................................................................... 4-36

Section 5

Troubleshooting

Appendix A

Specifications and Features

Specifications...................................................................................................................................................................................A-1

Features List.....................................................................................................................................................................................A-2

Abbreviations and Acronyms


Contents v

Figures

Figure 1-1 DCT5100 set-top terminal.............................................................................................................................................1-2

Figure 2-1 Front panel......................................................................................................................................................................2-1

Figure 2-2 DCT5100 rear panel.......................................................................................................................................................2-3

Figure 2-3 RF Bypass switch option .............................................................................................................................................2-4

Figure 2-4 DRC 400 remote control ...............................................................................................................................................2-5

Figure 3-1 Standard VCR cabling...................................................................................................................................................3-2

Figure 3-2 RF Bypass switch..........................................................................................................................................................3-3

Figure 3-3 Audio system cabling ...................................................................................................................................................3-5

Figure 3-4 Video System Cabling...................................................................................................................................................3-6

Figure 3-5 HDTV Cabling ................................................................................................................................................................3-7

Figure 3-6 Audio-only receiver.......................................................................................................................................................3-8

Figure 3-7 Audio with stereo last...................................................................................................................................................3-9

Figure 3-8 IR transmitter installed in mounting bracket............................................................................................................3-10

Figure 3-9 IR Blaster installed......................................................................................................................................................3-11

Figure 3-10 Data Devices – Rear Panel .......................................................................................................................................3-12

Figure 4-1 Main menu diagnostic - LED........................................................................................................................................4-2

Figure 4-2 General status - LED.....................................................................................................................................................4-3

Figure 4-3 PURCHASE STATUS - LED ..........................................................................................................................................4-5

Figure 4-4 OOB status - LED ..........................................................................................................................................................4-8

Figure 4-5 IN-BAND DIAGNOSTIC - LED.....................................................................................................................................4-11

Figure 4-6 UNIT ADDRESS - LED.................................................................................................................................................4-15

Figure 4-7 CURRENT CHANNEL STATUS - LED ........................................................................................................................4-18

Figure 4-8 RF upstream modem - LED........................................................................................................................................4-22

Figure 4-9 CODE MODULES - LED...............................................................................................................................................4-25

Figure 4-10 Character format display - OSD...............................................................................................................................4-28

Figure 4-11 Sample INTERACTIVE INFO LED.............................................................................................................................4-34


vi Contents

Tables

Table 2-1 Front panel...................................................................................................................................................................... 2-2

Table 2-2 Rear panel ....................................................................................................................................................................... 2-3

Table 2-3 Remote control keys...................................................................................................................................................... 2-5

Table 3-1 LED displays OOB frequencies .................................................................................................................................. 3-14

Table 3-2 Error codes at boot cycle startup............................................................................................................................... 3-15

Table 3-3 Operational check ........................................................................................................................................................ 3-17

Table 4-1 Main menu - OSD............................................................................................................................................................ 4-2

Table 4-2 GENERAL STATUS - OSD ............................................................................................................................................. 4-3

Table 4-3 Fatal hardware initialization errors - LED .................................................................................................................... 4-4

Table 4-4 PURCHASE STATUS - OSD........................................................................................................................................... 4-5

Table 4-5 IPPV status indicators – OSD and LED........................................................................................................................ 4-6

Table 4-6 OOB status - OSD........................................................................................................................................................... 4-7

Table 4-7 CARRIER LOCK indicators – OSD and LED................................................................................................................ 4-8

Table 4-8 DATA indicators – OSD and LED.................................................................................................................................. 4-9

Table 4-9 EMM DATA indicators – OSD and LED ........................................................................................................................ 4-9

Table 4-10 SNR indicators - OSD................................................................................................................................................... 4-9

Table 4-11 AGC indicators ........................................................................................................................................................... 4-10

Table 4-12 IN-BAND DIAGNOSTIC - OSD.................................................................................................................................... 4-11

Table 4-13 MODE values - OSD ................................................................................................................................................... 4-12

Table 4-14 In-Band CARRIER LOCK - OSD and LED................................................................................................................. 4-12

Table 4-15 In-Band DATA indicators – OSD and LED ............................................................................................................... 4-12

Table 4-16 In-Band SNR - OSD .................................................................................................................................................... 4-13

Table 4-17 In-Band AGC values - OSD........................................................................................................................................ 4-13

Table 4-18 UNIT ADDRESS - OSD ............................................................................................................................................... 4-14

Table 4-19 MULTICAST 16 ADDRESS streams - OSD............................................................................................................... 4-16

Table 4-20 Analog CURRENT CHANNEL STATUS - OSD.......................................................................................................... 4-17

Table 4-21 Digital CURRENT CHANNEL STATUS - OSD........................................................................................................... 4-17

Table 4-22 Current channel TYPE – OSD and LED.................................................................................................................... 4-18

Table 4-23 Variable descriptions - OSD...................................................................................................................................... 4-19

Table 4-24 AUTHORIZED values.................................................................................................................................................. 4-19

Table 4-25 Purchase indicators – OSD and LED........................................................................................................................ 4-20

Table 4-26 PREVIEW mode indicators – OSD and LED ............................................................................................................ 4-20

Table 4-27 MPEG VIDEO LOCK ................................................................................................................................................... 4-20

Table 4-28 MPEG AUDIO LOCK values....................................................................................................................................... 4-21

Table 4-29 PCR LOCK values ...................................................................................................................................................... 4-21

Table 4-30 RF upstream modem.................................................................................................................................................. 4-22

Table 4-31 CODE MODULES - OSD............................................................................................................................................. 4-24


Contents vii

Table 4-32 Object STATUS ...........................................................................................................................................................4-26

Table 4-33 MEMORY CONFIGURATION - OSD ...........................................................................................................................4-27

Table 4-34 INTERFACE STATUS..................................................................................................................................................4-29

Table 4-35 USER SETTING STATUS – OSD................................................................................................................................4-30

Table 4-36 INTERACTIVE INFO - OSD .........................................................................................................................................4-34


Section 1

Introduction

The Motorola DCT5100 High Definition Cable Receiver for Seaside digital cable, and high definition (HD) programming.

The DCT5100 offers the following standard features:

• Interactive digital cable receiver - enables both standard and HDTV programming

• Integrated high definition decoder with YPbPr component video output

• Digital Visual Interface (DVI) connector

• Full feature access from front panel

• LED display with IR receiver for Seaside remote control

The following items are included with your DCT5100:

• Seaside Universal Remote control with batteries

• Coaxial cable

• Audio (Left/Right) cables

• Component (YPbPr) video cable

• DVI video cable (optional)


1-2 Introduction

Figure 1-1 illustrates front and rear views of the DCT5100:

Figure 1-1

DCT5100 set-top terminal

Standard Features

The Motorola DCT5100 offers the following standard features:

Two tuners up to 860 MHz

ITU standard 64/256 QAM/FEC/enhanced adaptive equalizer

Clear analog channel processor with BTSC decoder

MPEG-2 high level video processor

ATSC standard Dolby  AC-3  audio processor

Triple-Tuner architecture supports simultaneous internet protocol (IP) connection while processing video

DES based encryption/DCII access control

Out-of-band data receiver (70-130 MHz) 2.048 Mbps

80.3 M Byte total memory (field/factory upgradable)

A-V input ports

Component Output (Y – Pb – Pr)

S-Video output

S/PDIF-Dolby AC-3 output (electrical)


S/PDIF-Dolby AC-3 output (optical) Dolby Digital audio interface

RF and baseband (video and L/R audio) output ports

Infra-Red (IR) blaster port

Switched accessory outlet

Messaging capabilities

Digital diagnostics

32-bit graphics

Analog/digital video scaling (picture in graphics)

2-D/3-D graphics support in hardware

Macrovision copy protection

4 digit, 7 segment LED display

Full feature access from front panel

Optional Features

RF Bypass switch

IR Blaster transmitter

Introduction 1-3


1-4 Introduction

Using This Manual

This manual provides instructions to install and configure a DCT5100:

Section 1 Introduction provides a product description, a list of related documentation, the technical helpline telephone number, and the repair/return procedure.

Section 2

Section 3

Section 4

Overview describes the DCT5100 terminal and provides an overview of its use. This section also identifies the front-panel displays and switches and describes the rear-panel features.

Installation provides instructions on how to install the DCT5100 in a subscriber location and perform operational tests.

Diagnostics provides instructions on accessing and interpreting the built-in diagnostics.

Section 5

Appendix A

Troubleshooting provides information on common error conditions and their resolution.

Specifications provides the technical specifications for and Features lists the features of the DCT5100.


The Abbreviations and Acronyms list contains the full spelling of the short forms used in this manual.

Related Documentation

Separate instruction manuals are available for associated components:

DRC 400 Remote Control User Guide

Document Conventions

Before you begin working with this manual, familiarize yourself with the stylistic conventions used in this manual:

SMALL CAPS

Denotes silk screening on the equipment, typically representing front- and rear-panel controls, input/output (I/O) connections, and LEDs

* (asterisk)

Italic type Used for emphasis

Courier font Displayed text

Indicates that several versions of the same model number exist and the information applies to all models; when the information applies to a specific model, the complete model number is given


Introduction

If You Need Help

If you need assistance while working with the DCT5100, contact Seaside Communications:

539-6250

1-5


Section 2

Overview

The DCT5100 is adaptable to various software platforms. It supports existing entertainment, analog, on-demand, and digital broadcast interactive services. The DCT5100 provides high definition video output.

The DCT5100 includes two 6 MHz tuners with analog AMS-VSB, digital MPEG-2, it also supports a variety of consumer electronic interfaces including S-Video, SPDIF (AC-3 Electrical and Optical).

Front Panel

The controls on the front panel provide functional navigation of the DCT5100 if the remote control is lost or is temporarily out of service. Certain functions, such as those requiring a numeric entry, are not available without a remote control. Figure 2-1 illustrates the front panel, which contains selection and tuning buttons, various displays, the power switch, and connectors for audio and video:

Figure 2-1

Front panel

1 0 1 1 1 2 1 1 3

2 3 4 5 6 7 8 9


2-2 Overview

Table 2-1 describes the front-panel controls and LEDs:

Table 2-1

Front panel

1

KEY

LED

DESCRIPTION

Displays the channel number or time of day.

There are four indicator lights on the LED screen:

• MSGS. — the DCT5100 has received messages for you to read • ON — the DCT5100 is powered on

• A / B — t h e R F b y p a s s i s a c it v e • R E M O T E — t h e r e m o t e c o n rt o l i s i n u s e

2 CURSOR Moves the cursor around the program guide and menu screens.

3 MENU Displays the main menu.

4 POWER

5 INFO

6 A/B

7 SELECT

Turns the device on or off.

Displays the current channel and program information.

Use to manually enable the RF bypass function. You must have a cable-ready TV for this function to operate. (Optional.)

Selects menu options, ON DEMAND, Pay-Per-View events or programs from the program guide.

8 GUIDE

9 CHANNEL +

CHANNEL -

10 USB

Displays the program guide.

Changes the channels by moving up or down.

11 VIDEO IN

The Universal Serial Bus (USB) connector is used to support devices such as keyboards, joysticks, scanners, disk storage,

PCs, printers, and digital cameras. (Not enabled on this unit.)

The VIDEO IN connector accepts a baseband video input from a VCR, camcorder, or other video device. (Not enabled on this unit.)

12 AUDIO IN R

AUDIO IN L

These connectors are used for connecting the set-top between a CD player and a stereo tuner (or other audio peripheral).

Audio from the auxiliary device will pass through the DCT5100 when it is turned off. (Not enabled on this unit.)

13 SMART CARD This interface is intended to support electronic commerce activity utilizing a Smart Card. (Not enabled on this unit.)

SLOT


Overview

Rear Panel

Figure 2-2 illustrates the rear panel of the DCT5100, which contains a switched power outlet; connectors for video, audio, and RF cabling; data output; and modem and data interface connectors.

Figure 2-2

DCT5100 rear panel

1 2 3 4 5 6 7

2-3

8 9 10 11 12 13 14 15

KEY DESCRIPTION

1

2

3

TO TV/VCR

CABLE IN

ETHERNET

4 AUDIO IN R

AUDIO IN L

This coaxial output connector is used to connect the DCT5100 to a TV or VCR operating on channel 3 or 4.

The CABLE IN connector receives the incoming signal from your cable service provider.

The Ethernet port that supports PC networking. (Not currently enabled.)

These connectors are used to connect a set-top between a peripheral audio device such as a CD player and a stereo tuner or A/V receiver. In the current DCT5100 release, the audio from the peripheral device will pass through the DCT

5100 when it is turned off.

5 SPDIF

6 VIDEO IN

VIDEO OUT

The orange coaxial SPDIF connector is a digital output connection that carries Dolby Digital 5.1 audio or PCM audio.

It is used to connect the DCT5100 to a stereo tuner or A/V receiver to provide surround-sound, theater-style audio.

The VIDEO IN connector accepts a baseband video input from a VCR, camcorder or other video device.

The VIDEO OUT connector is used to deliver baseband video to an external device such as a VCR or TV.

(N/A)

7 Convenience This AC outlet may be used to plug your TV into the DCT5100 as a convenient additional outlet.

8 IR This connector enables the DCT5100 to control a VCR while recording a selected program. Not all electronic program guides support this feature.

9 USB

10 DVI

The Universal Serial Bus (USB) is used to support devices such as keyboards, joysticks, scanners, disk storage, PCs, printers, and digital cameras. (Not currently enabled.)

Used to deliver High-Definition video to an HDTV with a DVI video input. (Not available/enabled on all units)

11 AUDIO OUT R The RCA phono-type connectors are used to deliver audio to a stereo receiver.

AUDIO OUT L

12 Y Pb Pr These connectors are used to deliver component video to an HD-ready TV or monitor. Though capable of delivering standard definition video to your TV or monitor, these cables are necessary to deliver High Definition video.

13 TV PASS CARD For Future Use

14 S-VIDEO

15 OPTICAL

This connector is used to deliver high quality, standard definition video to external devices that accept S-Video inputs, such as a high-end VCR or TV.

The OPTICAL SPDIF connector is an optical digital output connection that carries Dolby Digital 5.1 audio or PCM audio.

It is used to connect the DCT5100 to a stereo tuner or A/V receiver to provide surround-sound, theater style audio.


2-4 Overview

RF Bypass Switch Option

The RF Bypass switch option supports modulated/baseband video and audio outputs for a variety of configurations that enable you to meet the needs of individual subscribers. The RF

Bypass causes the cable signal to pass the DCT5100 and go directly to a TV or VCR. Figure 2-3 illustrates the RF Bypass switch option:

Figure 2-3

RF Bypass switch option

TO

TV/VCR

RF IN

RPT OUT

RF IN

IR DVI-D OUT

R AUDIO IN L

SPDIF IN

VIDEO

OUT

AUDIO OUT Y Pb

Pr

S-VIDEO

OPTICAL

SPDIF

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

TO

TV/VCR

CABLE

IN

CONV

OUT

RF

OUT

CABLE

IN

CONV

IN

From cable outlet

To TV


Overview 2-5

Remote Controls

The basic DCT5100 uses the DRC 400 remote control. If your system offers an optional

Interactive Program Guide (IPG), you may need a different remote control. Before using the

DCT5100, refer to the remote control user instructions to program the remote control.

DRC 400 Remote Control

Figure 2-4 illustrates the DRC 400:

Figure 2-4

DRC 400 remote control

1

2

3

4

5

6

7

8

9

10

11

12

13

VCR CABLE

AU X TV

HELP

PAGE

POWER

LOCK PAGE

EXIT INFO

OK

MEN U

VOLUME LAST CHANNEL

FAVORITE

A

1

4

B

2

5

7

TV/VCR

REW

8

0

PAUSE

RECORD

9

ENTER

F.FWD

6

3

C

15

16

17

22

18

19

20

21

14

Table 2-3 describes the remote control keys:

Table 2-3

Remote control keys

Key Item

1 AUX, VCR, CABLE, or TV

2 HELP

3 POWER

5 EXIT

Description

Selects a device to control; remains active until another key is pressed.

Displays the help screen.

Turns the selected home entertainment component on or off.

Pages through menu screens and the program guide.

Exits a menu or program guide.


2-6 Overview

Key Item

6

7 OK/SELECT

8 GUIDE

9 VOLUME + or

VOLUME -

10 A, B , or C

13

14

Day ►

STOP, PAUSE, PLAY, REW,

RECORD, F.FWD.

15 MUTE

16 LOCK/PPV

17 INFO

18 MENU

19 LAST

20 CHANNEL + or -

21 FAVORITE

22 ENTER/MUSIC

Description

Moves the cursor around the program guide and menu screens.

Selects menu options such as pay-per-view events or tuning programs from the program guide. (The OK key performs the same functions.)

Displays the program guide.

Increases or decreases the volume of the currently selected device.

Functionality determined from services offered by the service provider.

Directly selects a channel.

Enables the RF Bypass function (a cable-ready TV is required for this function).

Advances TV listings ahead or back 24 hours (when in cable mode).

Controls the VCR.

Toggles sound on and off.

View Pay-Per-View menu and limit viewing of selected programs.

Displays the current channel and program information (not supported by all applications).

Displays the Main menu.

Recalls the last channel or goes back one screen in the menu.

Changes channels by moving up or down.

Displays preset favorite cable channels.

Displays digital music channel menus (some TV models require pressing the Enter key after entering the channel number).


Overview 2-7

Installing Batteries in the Remote Control

Before using the remote control, you must install two AA (1.5 V) alkaline batteries. Battery access is located on the back of the remote control.

1

2

To install batteries in an DRC 400:

Press the battery-compartment cover and slide off.

Insert two new batteries in the direction indicated on the inside of the battery compartment.

3 Slide the battery compartment cover back into place.

+

+


Section 3

Installation

This section provides instructions for cabling the DCT5100 and checking its operation. The cabling diagrams assist you with the installation.

Before you begin, review the installation instructions, gather the required items, and complete the tasks listed below:

Determine if the subscriber’s system requirements include an RF Bypass module.

Installation instructions are provided with the module if purchased separately.

Determine if you are connecting the DCT5100 to a standard TV, a composite (baseband) monitor, or a component monitor.

Verify that you have the necessary 75-ohm coaxial cables with F-type connectors, RCA baseband phonotype cables, or S-Video cables, as applicable.

Place the DCT5100 on a smooth, flat surface and remove any obstructions that could interfere with the free flow of air over, under, or around it. Advise the subscriber not to place anything on top of the unit.

1

2

3

4

5

Installing the DCT5100

To install the DCT5100:

6

7

8

If an add-on module is required and was not installed previously, install it now.

Determine if you are connecting the DCT5100 to a conventional TV, a monitor, or a component video or high-definition television (HDTV). To install the video connection:

For a conventional TV, use a 75-ohm coaxial cable with F-type connectors.

For a monitor, use an RCA phono cable to connect the VIDEO connector to the monitor.

For a component video or HDTV, use the component video outputs to connect to the

DCT5100.

Locate the cabling diagram that matches the subscriber’s configuration requirement.

Connect the cables as illustrated in that diagram.

Determine if you are connecting the DCT5100 to a data device (see “Data Devices” in this section). For installation details, refer to instructions included with the data device being installed.

Verify that the appropriate configuration information has been downloaded through the addressable control system, after the installation of the DCT5100 is completed.

Perform the boot cycle, including the download for the DCT5100. For details, refer to the boot cycle routine at the end of this section.

Perform the basic operational check in this section after installing the DCT5100.


3-2 Installation

Standard Cabling Diagram

Standard cabling for cable service is connecting the DCT5100 to a VCR. Figure 3-1 illustrates the basic RF cabling diagram that enables you to record on your VCR the currently tuned channel. When a VCR is not present, connect the coax cable from the DCT5100 directly to the

CABLE IN connector on the TV. The output from the RF connection will be on channel 3 or 4, depending on the configuration information coming from the control system.

Figure 3-1

Standard VCR cabling

DCT 5100

R

AUDIO IN

L SPDIF I N

VIDEO

O U T ETHERNET

TO

TV/VCR

IR

HPNA IEEE 1394

CABLE

IN

USB

Y Pb Pr

TV

Pass Card

S-VIDEO

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

CONVENIENCE

OUTLET

R

AUDIO

OUT

L

R L

CABLE IN

CABLE OUT

R

VCR (optional)

L

AUDIO IN

AUDIO OUT

VIDEO IN

VIDEO OUT

SVIDEO IN

SVIDEO OUT

From cable outlet X

CABLE IN

R

R

L

AUDIO IN

L

AUDIO OUT

VIDEO IN

VIDEO OUT

SVIDEO IN

SVIDEO OUT

TV

The RF connection does not carry stereo for digital channels. To receive stereo on digital channels, connect the DCT5100 using RCA baseband connectors illustrated later in this section.


Installation

RF Bypass Switch Cabling Diagrams

The RF Bypass switch enables the cable signal to pass directly to a cable-ready TV, bypassing the DCT5100. The bypass mode is automatically initiated under one of three conditions: when the DCT5100 loses power, when it is turned off from the front panel, or when the user manually activates the switch by pressing the A/B key. If the DCT5100 loses power or is turned off, the subscriber can continue viewing the clear analog channels on the cable system. Activating bypass mode enables you to tape a tuned channel from the DCT5100 while watching a different clear channel that is bypassed to the TV.

Proper operation of the RF Bypass feature requires special configuration information from the control system, and proper user interface settings in the Electronic Program Guide (EPG).

Figure 3-2 illustrates RF cabling to an optional VCR using the RF Bypass switch. When a VCR is not present, install the supplied jumper cable from the CONV OUT to CONV IN on the RF Bypass switch.

Figure 3-2

RF Bypass switch

RF

OUT

CONV

OUT

CABLE

IN

CONV

IN

IR

USB

R

VCR (optional)

From cable outlet

L

CABLE IN AUDIO IN

R L

VIDEO IN SVIDEO IN

CABLE OUT AUDIO OUT VIDEO OUT SVIDEO OUT

CABLE IN

TV

R L

AUDIO IN

R L

VIDEO IN SVIDEO IN

AUDIO OUT VIDEO OUT SVIDEO OUT

ETHERNET

HPNA

R

AUDIO

OUT

L

R

AUDIO IN

L

VIDEO

O U T SPDIF

Y

I N

Pb

X

Pr

S-VIDEO

TV

Pass Card

OPTICAL

SPDIF

IEEE 1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

CONVENIENCE

OUTLET

DCT 5100

The DCT5100 RF output does not carry stereo for digital channels. All VCR recordings made using this connection will be in mono for digital channels.

3-3


3-4 Installation

Audio/Video Cabling Diagrams

The DCT5100 is capable of delivering Dolby AC-3 audio to a Dolby Digital stereo receiver using the SPDIF RCA connector. When connecting to a receiver, you can use the left/right RCA baseband audio outputs or the SPDIF RCA connection. The connections you use will depend on the capabilities of the audio receiver. The SPDIF port carries the audio stream in either a PCM or Dolby AC-3 format. If the subscriber does not have a Dolby Digital receiver, use the baseband

Left/Right audio RCA connections to interface to the audio receiver.

The following illustrations show audio/video connections to a digital receiver, where the receiver functions as an audio/video router. When connecting the audio path to a digital receiver, reference your receiver’s installation instructions for directions on connecting to baseband and

SPDIF ports.


Installation 3-5

The VCR and TV receive their audio/video signals from the currently selected input device on the digital receiver. This is important when the subscriber has another audio/video device such as a

DVD player, a secondary VCR, a CD player, or other electronic component. It is recommended that you connect the TV to the monitor output so On-Screen menus associated with the receiver can be displayed. (In many cases the receivers themselves have interactive on-screen menus).

Figure 3-3 illustrates the DCT5100 interfacing directly to a digital receiver:

Figure 3-3

Audio system cabling

TO

TV/VCR

CABLE

IN

DCT 5100

IR

ETHERNET

USB

HPNA

R

AUDIO IN

L

R

AUDIO

OUT

L

SPDIF IN

VIDEO

OUT

Y Pb Pr

TV

Pass Card

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

CONVENIENCE

OUTLET

S-VIDEO

MONITOR

OUT

VIDEO

RIGHT

LEFT

DVD

IN

AV #2

IN either/or

IN

AV #1

OUT either/or

Digital Receiver

IN

TAPE

OUT

DIGITAL

COAXIAL

OPTICAL

CABLE/

ANTENNA IN

To TV

VCR

OUTPUT

AUDIO VIDEO

R L

INPUT

AUDIO

R L

VIDEO

If your stereo receiver has the ability to check both the baseband and SPDIF ports for appropriate channels, you will want to connect both the baseband and SPDIF connections. Otherwise, do not connect both the baseband left/right RCA connections and the RCA SPDIF digital connection.

The baseband connections are not necessary because the SPDIF port carries audio for both digital and analog channels providing for a single audio interface.



Figure 3-4 illustrates how to connect video outputs of the DCT5100:

Figure 3-4

Video System Cabling

TO

TV/VCR

CABLE

IN

DCT 5100

IR

ETHERNET

USB

HPNA

R

AUDIO IN

L SPDIF IN

VIDEO

OUT

R

AUDIO

OUT

L Y Pb Pr

TV

Pass Card

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

CONVENIENCE

OUTLET

S-VIDEO

MONITOR

OUT

VIDEO

RIGHT

LEFT

DVD

IN

AV #2

IN either/or

IN

AV #1

OUT either/or

Digital Receiver

IN

TAPE

OUT

DIGITAL

COAXIAL

OPTICAL

Stereo TV either/or

VCR

CABLE/

ANTENNA IN

INPUT

S-VIDEO

VIDEO

AUDIO LEFT

AUDIO RIGHT

CABLE/

ANTENNA IN

To TV

OUTPUT

AUDIO VIDEO

R L

INPUT

AUDIO VIDEO

R L

When connecting the video path, never connect both baseband composite video and S-Video together. Use only one connection because some entertainment equipment will not support both video inputs simultaneously.


Installation

Figure 3-5 illustrates Component Cabling for High-Definition TV:

Figure 3-5

HDTV Cabling

IR

R

AUDIO IN

L SPDIF IN

VIDEO

OUT

R

AUDIO

OUT

L Y Pb Pr

S-VIDEO

OPTICAL

SPDIF

DIGITAL CABLE BOX

SWITCHED

105/125V

60Hz

4A MAX

500W MAX

CONVENIENCE

OUTLET

3-7

HDTV

DVI IN R

L

Cable In

S-Video

Video 1

Video

Video 2

R

L

R

L

Y

Video 3

Pb

Pr

This diagram shows the base audio and video connections between the DCT5100 and an HDTV using the YPbPr component video connection. You should use this audio configuration only if your

HDTV has built-in speakers and you do not intend to include a stereo or Home Theater receiver in your configuration.

If your HDTV supports either optical (Optical SPDIF) or coaxial (SPDIF) digital audio connections, these connections may be used in place of the stereo audio outputs (AUDIO R and L).

In most cases these outputs offer a higher level of audio quality, including support for 5.1 surround sound.



Figure 3-5 illustrates DVI Cabling for High-Definition TV:

Figure 3-5

HDTV Cabling

IR

R

AUDIO IN

L SPDIF IN

VIDEO

OUT

R

AUDIO

OUT

L Y Pb Pr

S-VIDEO

OPTICAL

SPDIF

DIGITAL CABLE BOX

SWITCHED

105/125V

60Hz

4A MAX

500W MAX

CONVENIENCE

OUTLET

DVI IN R

L

Cable In

S-Video

Video 1

Video

Video 2

R

L

HDTV

R

L

Y

Video 3

Pb

Pr

This diagram shows the base audio and video connections between the DCT5100 and an HDTV using the DVI video connection. You should use this audio configuration only if your HDTV has built-in speakers and you do not intend to include a stereo or Home Theater receiver in your configuration.



The audio/video configuration illustrated enables digital stereo recording, including Dolby

Surround  sound. Use only one set of RCA input connectors on the stereo. Figure 3-7 shows the audio/video connections with a stereo at the end of the chain:

Figure 3-7

Audio with stereo last

CD player

AUDIO OUT

R L

DCT 5100

TO

TV/VCR

CABLE

IN

IR

ETHERNET

USB

HPNA

R

AUDIO IN

L SPDIF IN

VIDEO

OUT

R

AUDIO

OUT

L Y Pb Pr

TV

Pass Card

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

SWITCHED

105-125V

60Hz

4A MAX

500W MAX

CONVENIENCE

OUTLET

From cable outlet

VCR

CABLE/

ANTENNA IN

INPUT

AUDIO VIDEO S-VIDEO

OUTPUT

AUDIO VIDEO S-VIDEO either/or

To TV

R L R L

AUDIO IN

R L

SPEAKER

CONNECTORS

Stereo receiver

AUDIO OUT

TV

INPUT

AUDIO VIDEO S-VIDEO

OUTPUT DIGITAL

AUDIO VIDEO S-VIDEO COAXIAL

OPTICAL

CABLE

IN

R L R L



IR Blaster Transmitter

The optional IR Blaster provides control of the subscriber’s VCR from the DCT5100. It consists of a low-power infrared transmitter attached to a six-foot cord and a mounting bracket. The mounting bracket is a clear plastic holder that has a pad of adhesive tape that enables you to install the IR Blaster near the VCR IR receiver. A mini-pin connector at the end of the cord connects the IR Blaster to the DCT5100. The IR Blaster is sold separately as an accessory item.

The availability and functionality of the IR Blaster depends on the installed application software.

Figure 3-8 illustrates the IR transmitter installed in the mounting bracket:

Figure 3-8

IR transmitter installed in mounting bracket

Adhesive tape Mounting bracket

Transmitter

Once installed, the IR Blaster is activated automatically through the electronic program guide.

Individual VCR codes are broadcast through the out-of-band data channel and are updated periodically as new codes are added.

The procedure for installing the IR Blaster is described in the following paragraphs.

Locating the IR Receiver on the VCR

The IR receiver area is not visible on some VCRs. To locate it:

Obtain a piece of opaque material, such as a 3- by 5-inch index card.

Use the card to block off areas of the VCR where the IR receiver might be located. Try to turn the VCR on and off with the remote control pointed directly at it, and close enough to reduce the possibility that the receiver will see IR reflections.

Note the blocked area where the VCR is unresponsive to the remote control. This region contains the sensor and can be marked by loosely taping the index card to the area.

Because the IR Blaster radiates in an area approximately 40 degrees wide, you do not need to be precisely on target with the receiver. You may prefer to offset the location of the IR Blaster transmitter so that it is less likely to interfere with operation of the VCR remote control.



Installing the IR Blaster

1

2

To install the IR Blaster:

Fit the transmitter into the mounting bracket (refer to Figure 3-8).

Plug the mini-pin connector into the illustrated in Figure 3-9:

IR jack on the rear panel of the DCT5100 rear panel as

Figure 3-9

IR Blaster installed

DCT 5100

TO

TV/VCR

CABLE

IN

IR

ETHERNET

USB

HPNA

R

AUDIO IN

L SPDIF I N

VIDEO

O U T

R

AUDIO

OUT

L Y Pb Pr

TV

Pass Card

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

SWITCHED

105-125V

60Hz

500W MAX

CONVENIENCE

OUTLET

Refer to text to locate

IR receiver on VCR

VCR

3

4

Remove the adhesive tape cover from the mounting bracket.

Position and press firmly to attach the mounting bracket to the IR receiver on the VCR. Be careful to route the wire so that it does not prevent loading tapes.

Checking the IR Blaster

The IR Blaster is now located near the receiver and the VCR can be controlled through the

DCT5100. As a final check, operate the VCR using the remote control from various positions in the room. If the IR Blaster is obstructing the IR receiver on the VCR, move it slightly.



Rear Panel Connections

The DCT5100 rear panel includes many ports not supported by Seaside

Communications, these include: USB, Ethernet, TV Pass Card, IEEE 1394.

Figure 3-10

Data Devices – Rear Panel

DCT 5100

IR

ETHERNET

USB

HPNA

R

AUDIO IN

L SPDIF I N

VIDEO

O U T

R

AUDIO

OUT

L Y Pb Pr

TV

Pass Card

S-VIDEO

OPTICAL

SPDIF

IEEE 1394

SWITCHED

105-125V

60Hz

500W MAX

CONVENIENCE

OUTLET


Installation

Front Panel Connections

The DCT5100 front panel includes many optional connections not supported by

Seaside Communications, these include: USB and Smart Card.

3-13

USB VIDEO IN L AUDIO IN R

CURSOR

MENU

INFO

POWER

MSGS.

O N

MUTE

P

A/B

R E M O T E

A/B

GUIDE

SELECT

CHANNEL

SMART CARD



Boot Cycle

After connecting the proper cabling to the DCT5100, plug the power cord into the DCT5100 and electrical wall outlet. Begin performing the boot cycle procedure:

The LED displays

HUNT

and then

FR 1

.

The DCT5100 begins searching for the headend Out of Band (OOB) frequency carrier. If the

OOB frequency is not set to 75.25 MHz, the LED flashes

FR 1

and then flashes

FR 2

. This searching process repeats until the correct OOB frequency is found and the required message for your set-top model is acquired. Table 3-1 illustrates the LED displays and OOB frequencies:

Table 3-1

LED displays OOB frequencies

| dl N/A OOB network download in progress

FR 1

FR 2

FR 3

FR 4

FR 5

FR 6

FR 7

FR 8

FR 9

FR 10

75.25 MHz Attempting to lock on frequency 1









116.25 MHz Attempting to lock on frequency 10 only after download)

When the correct OOB frequency is acquired, the LED flashes

FR number.



When multiple OOB frequencies are used, the DCT5100 pauses 40 seconds on each valid frequency. The LED displays dl and a progress indicator, which identifies a software object download. The progress indicator, or crawling ant, moves one position around the dl display for each segment of download received. If the dl stops moving up and down on the LED for an extended period of time, contact the headend operator.

The progress indicator usually moves at a consistent rate as segment downloads are received. If all the segments are retrieved in the first pass, the EF, AU and FP messages are displayed on the LED. If segments are dropped, the progress indicator appears to stall and then inch forward after the dropped segments are retired.

When the progress indicator alternates between rapid and sluggish movement, this may

indicate that the stream is spinning too fast for existing plant conditions.

The LED displays EF for up to 60 seconds when the software object download is complete during flash erasure and then displays FP for up to 60 seconds during flash programming.

The DCT5100 is ready for initialization by the headend controller when the LED display is blank. Verify that the DCT5100 is powered up or reset within two minutes of a completed download.

Boot Cycle Error Codes

If hardware or software problems occur, the DCT5100 displays error codes on the LED display.

Table 3-2 is a list of error codes that can occur during boot cycle startup:

Table 3-2

Error codes at boot cycle startup

Error

Code

D e s c ir p it o n W h e n e rr o r o c c u r s

Eb 01 Object failed validation After the LED displays dl, indicating validation check failed

Eb 02 Download time-out After cycling twice through the OOB frequencies

Eb 03 Flash erase failed After software object download complete and EF is displayed

Eb 04 Flash programming failed

After software object download complete and FP is displayed

Eb 05 Invalid DLC frequency After the LED displays dl, indicating validation check failed

Eb 06 Hardware initialization failed

After plugging the DCT5100 into an electrical outlet to begin the boot cycle

Eb 07 Object failed validation After software object download complete and FP is displayed

After a successful software object download and DCT5100 is reset

A c it o n R e q u ri e d

Contact headend operator

None

Replace DCT5100



Replace DCT5100


Eb 08 R e s e r v e d

No action required because DCT5100 repeats software object download process

N o n e



Error

Code

D e s c ir p it o n

Eb 09 Check failed

W h e n e r r o r o c c u r s

Reset within two minutes of a complete software object download

Eb 10

Eb 11

Eb 12

Eb 13

SUDB recreation

Failed to lock OOB frequency

No COAC message received

No DLC message received


After cycling twice through the OOB frequencies (LED then displays Eb 02 indicating the software object download was unsuccessful)



Eb 14 Bad object type or class After the LED displays dl, indicating failed during attempted download

Eb15 No matching Platform

ID found


Eb18 Object size mismatch After the LED displays dl, indicating failed during attempted download

Eb19

Eb20

Object size failed range check

Invalid SUDB pointer

After the LED displays dl, indicating failed during attempted download


A c it o n R e q u ri e d

No action required because DCT5100 repeats software object download process

None

Ensure proper cable connections







None


Installation

Operational Check

The operational check tests the communication link between the remote control and the

DCT5100. Table 3-3 lists the operational check procedures:

Table 3-3

Operational check

Feature Testing Procedure

Power on Press

POWER

to turn on the DCT5100.

Tune to the output channel of the DCT5100 (channel 3 or 4).

Channel Selection Scan through the channels using the CHANNEL + or - keys.

Tune to several channels by entering the channel number using the numeric keys.

Volume Control Press VOLUME + or - on the remote control to increase the volume to its upper limit, lowest level, and to a comfortable level.

Press MUTE to turn the sound off. Press MUTE again to restore the sound.

If the DCT5100 does not operate properly, refer to Section 5, “Troubleshooting”.

3-17


Section 4

Diagnostics

This section describes the diagnostics designed to confirm proper installation of the DCT5100.

They include checking error states, signal integrity, and provisions to identify the DCT5100 on the network and verify communications with the headend. The diagnostic information is displayed on the front-panel LEDs and the On-Screen Display (OSD).

For diagnostics provided in this section:

All indicators are in decimal notation unless otherwise noted.

All signal-level and quality indicators are based on a 1% to 100% scale, unless otherwise noted.

All sample displays are illustrative; actual data may differ from the examples.

Accessing Diagnostics

You can run the base platform software or Thin Client software to access the DCT5100 diagnostics. The Heritage mode and the Enhanced mode are the two modes of entry for accessing diagnostics. The Heritage mode uses the front-panel keys or IR remote and is commonly used with the DCT 1000, DCT 1200, and DCT2000 models. The Enhanced mode uses the front-panel keys and supports an on/off state-independent entry.

To access diagnostics using the Heritage and Enhanced modes:

1

2

Ensure the set-top is installed with the base platform or Thin Client software and that it is connected to an ac outlet.

Press POWER and then within 2 seconds press SELECT for Heritage mode. or

Simultaneously press both CURSOR ◄ and CURSOR ► and hold both keys for three seconds for

Enhanced mode.

The DIAGNOSTICS main menu is displayed on the OSD and d01 is displayed on the front-panel LED. The DCT5100 is now in diagnostic mode.

Use the following keys to navigate diagnostics menus:

Press CHANNEL ▲ , CHANNEL ▼, CURSOR ▲, or CURSOR ▼ to select d01 through E.

Press CURSOR ◄, CURSOR ►, SELECT or ENTER to execute the selected diagnostic.

Select E from the main menu to exit.

Pressing POWER also exits diagnostic mode.


4-2 Diagnostics

Table 4-1 illustrates the OSD of the diagnostic main menu. Note, d13 INTERACTIVE INFO will only be displayed when Thin Client is running in the DCT5100.

Table 4-1

Main menu - OSD

DIAGNOSTICS d01 d02 d03 d04 d05 d06 d07 d08 d09 d10 d11 d12 d13

E

GENERAL STATUS

PURCHASE STATUS

OOB STATUS

IN BAND STATUS

UNIT ADDRESS

CURRENT CHANNEL STATUS

UPSTREAM MODEM

CODE MODULES

MEMORY CONFIG

KEYPAD/LED

INTERFACE STATUS

USER SETTING STATUS

INTERACTIVE INFO

EXIT

Figure 4-1 is an example of the LED for the main menu selected diagnostic:

Figure 4-1

Main menu diagnostic - LED

P

MUTE

Selected diagnostic from main menu

MUTE


Diagnostics 4-3

d01 General Status

The GENERAL STATUS diagnostic provides system status information that displays on the

OSD and LED. The information is updated each time the diagnostic is accessed. Table 4-2 illustrates the GENERAL STATUS OSD:

Table 4-2

GENERAL STATUS - OSD

GENERAL STATUS

ERROR:

PLATFORM ID:

FAMILY ID:

MODEL ID:

REMOD CHANNEL:

SETTOP TIME:

E 00 DISCONNECTED

0256

0000

0087

3 xxxxxxxxxx GPS

Figure 4-2 is an example of a GENERAL STATUS diagnostic LED:

Figure 4-2

General status - LED

P

MUTE

Environment code

MUTE

Error code


4-4 Diagnostics

Error Codes

Error codes are displayed on the LED when an error occurs. If multiple errors occur, the last recorded error is displayed. Errors displayed on the LED begin with EP (base platform or Thin

Client) Error codes ranging from 00 to 17 to remain consistent with digital set-tops prior to the

DCT5100. Error code EP18 applies to the DCT5100 only.

Table 4-3 lists the different types of hardware errors, and the corresponding error code displayed on the LED:

Table 4-3

Fatal hardware initialization errors - LED

Error Code

EP00

EP01

EP03

EP04

EP07

EP08

EP09

EP11

EP12

EP14

EP15

EP18

Description

No Error

Not Connected

DRAM Error

SRAM Error

ROM Verification Failure

RAM Test Failure

Battery Test Failure

Invalid Unit Address

Power On Self Test Failure

GITV Startup Failure

TSI Structure Corrupt

Driver Initialization Failure

Connected State

The state of the set-top is either connected or disconnected. The connected state of the box is set by a DCT-operations connect or disconnect message. The OSD displays DISCONNECTED when the set-top is in the disconnected state and CONNECTED when it is in the connected state.

PLATFORM ID

The PLATFORM ID is also referred to as the ROM ID. The Platform ID is a 16-bit parameter used to differentiate between unique digital platform images in the field. It is displayed in hexadecimal format.

FAMILY ID

The FAMILY ID indicates two aspects of the set-top terminal, the manufacturer and the product family. It is displayed in hexadecimal format.

MODEL ID

The MODEL ID is the model of the set-top terminal. It is displayed in hexadecimal format.


Diagnostics 4-5

REMOD CHANNEL

The REMOD CHANNEL number can be either 3 or 4 (USA systems). The output port configuration displays the configuration of the DCT5100 output or re-modulated (remod) port.

The output port/remod port is the interface from the DCT5100 to the subscriber’s television set.

SETTOP TIME

The SETTOP TIME is current OOB set-top time displayed in Global Positioning System (GPS) seconds from Jan 6, 1980. SET-TOP TIME is an integer value ranging from 0 to 4294967295.

d02 Purchase Status

The PURCHASE STATUS diagnostic displays the status of subscriber event purchases on the

OSD and LED. The OSD and LED information displays are updated each time this diagnostic is accessed.

Table 4-4 illustrates the PURCHASE STATUS diagnostics OSD:

Table 4-4

PURCHASE STATUS - OSD

PURCHASE STATUS

PURCHASES

UNSENT: xx

UNACK: xx

LAST SEQ NUM: xxxx

LAST RB TIME: xxxxxxxxxx

IPPV Status Enabled

Figure 4-3 is the front-panel LED display for the PURCHASE STATUS diagnostic:

Figure 4-3

PURCHASE STATUS - LED

Purchase indicator

P

MUTE

IPPV status indicator is on when enabled

MUTE

Number of unsent purchases


4-6 Diagnostics

Unsent Purchases

The UNSENT field is the number of purchases in the set-top remaining to be polled. The number of purchases can range from 0 to 63 decimal.

Unacknowledged Reports

The UNACK is the number of reports that have not been acknowledged by the controller. The number of reports that have not been acknowledged is displayed in decimal format.

Last Acknowledged Purchase

The LAST SEQ NUM is the last acknowledged sequence number of a purchase sent by the controller. The sequence number is a 16 bit unsigned that is displayed in hexadecimal format.

Last Purchase Reportback

The LAST RB TIME indicates the last time the set-top attempted to reportback purchases to the controller. The time of the last purchase reportback is displayed in GPS seconds.

IPPV Status

The IPPV Status of Enabled or Disabled is displayed on the OSD. The LED IPPV Status indicator is on when IPPV status is enabled.

Table 4-5 lists the IPPV Status indicators for OSD and LED:

Table 4-5

IPPV status indicators – OSD and LED

OSD Display

ENABLED

DISABLED

LED Indicator on off

Definition

IPPV Enabled

IPPV Disabled


Diagnostics

d03 Out-Of-Band (OOB) Diagnostic

The Out-of-Band (OOB) DIAGNOSTIC indicates the status of the out-of-band control channel.

The information is updated every 5 seconds while viewing the diagnostic.

Table 4-6 illustrates the OOB status on the OSD:

Table 4-6

OOB status - OSD

OOB DIAGNOSTIC

OOB FREQUENCY:

CARRIER LOCK:

DATA:

EMM DATA:

SNR: 22.1 dB

AGC: 23 %

NETWORK PID:

EMM PID:

100C

1003

EMM PROVIDER ID: 100A

075.25

YES

YES

YES

GOOD

FAIR

MHz

4-7


4-8 Diagnostics

Figure 4-4 illustrates the OOB Status display on the LED:

Figure 4-4

OOB status - LED

Data activity indicator

P

EMM data activity indicator

P

MUTE MUTE

Indicates no carrier lock on the OOB:

OOB diagnostic indicator

Carrier lock indicator

(L for locked,

U for not locked)

Alternating with

P

MUTE MUTE

OOB diagnostic indicator


(L for locked,

U for not locked)

OOB FREQUENCY

The OOB FREQUENCY is the center frequency of the set-top OOB tuner. The frequency range is 70 to 130 MHz.

OOB CARRIER LOCK

The OOB CARRIER LOCK indicates if the OOB receiver is locked to the carrier.

Table 4-7 illustrates valid carrier lock indicators:

Table 4-7

CARRIER LOCK indicators – OSD and LED

OSD Display

YES

NO

LED Display

L

U

Definition

Carrier locked

Carrier unlocked


Diagnostics 4-9

OOB DATA

OOB DATA indicates if data is being carried by the OOB and EMM traffic, which is tracked separately. Table 4-8 lists OOB DATA indicators:

Table 4-8

DATA indicators – OSD and LED

OSD Indicator

YES

NO


Definition

OOB data detected within last 5 seconds

OOB data not detected within last 5 seconds

OOB EMM DATA

The EMM indicators are on when EMM data is being carried on the OOB stream. Table 4-9 lists the indicators displayed on the OSD and LED:

Table 4-9

EMM DATA indicators – OSD and LED

OSD Indicator

YES

NO


Definition

EMM data detected within last 5 seconds

EMM data not detected within last 5 seconds

OOB Signal-to-Noise Ratio (SNR)

The OSD displays an estimate of the carrier signal-to-noise ratio in dB with an explanation.

Table 4-10 lists the SNR indicators for the OSD:

Table 4-10

SNR indicators - OSD

Indicator Meaning

GOOD Good value

FAIR Marginal signal level, check the signal

POOR

INVALID

Unusable signal

SNR value not valid

This field is only valid when carrier lock has been established.


4-10 Diagnostics

OOB Automatic Gain Control (AGC)

The OSD displays an estimate of the AGC in percentage and an explanation for the value.

Table 4-11 lists the AGC values for the OSD:

Table 4-11

AGC indicators

Indicator

GOOD

FAIR

POOR

INVALID

Meaning

Good value

Marginal signal level, check the signal

Unusable signal

AGC value not valid

This field is valid only when carrier lock has been established.

NETWORK PID

The DCT5100 is tuned to the NETWORK PID to receive network messages. This value is displayed in hexadecimal format.

EMM PID

The EMM PID is the PID stream the set-top tunes to for EMM data. This value is displayed in hexadecimal format.

EMM PROVIDER ID

The EMM PROVIDER ID specifies the conditional access stream for the DCT5100 and is displayed in hexadecimal format.


Diagnostics 4-11

d04 In-Band (IB) Diagnostic

The DCT5100 displays the IN-BAND DIAGNOSTIC status of a digital carrier for the last attempted tuned channel. If a digital carrier is not present, this diagnostic indicates the carrier is not locked.

Table 4-12 illustrates the OSD of the IB receiver digital status:

Table 4-12

IN-BAND DIAGNOSTIC - OSD

IN-BAND DIAGNOSTIC

M O D E :

CARRIER LOCK:

D A T A :

6 4 Q

YES

A M

Y E S

GOOD

FAIR

SNR

AGC: 23

32.0 dB

%

5 SECOND ERROR

COUNTS:

UNCORRECTABLE:

CORRECTABLE:

1234

5678

The display information is updated every 5 seconds when viewing the diagnostic.

Figure 4-5 illustrates the LED display:

Figure 4-5

IN-BAND DIAGNOSTIC - LED

Data activity indicator

P

MUTE

IB diagnostic indicator

MUTE


(L for locked,

U for not locked)


4-12 Diagnostics

MODE

Table 4-13 lists the values for the MODE display on the OSD:

Table 4-13

MODE values - OSD

Value Description

ANALOG IB

64 QAM IB

Contains an Analog channel

Contains a Digital channel with a modulation mode of 64 QAM

256 QAM IB Contains a Digital channel with a modulation mode of 256 QAM

CARRIER LOCK

The IB CARRIER LOCK indicates if the IB receiver is locked to the carrier.

Table 5-15 illustrates valid values displayed on the LED and OSD:

Table 4-14

In-Band CARRIER LOCK - OSD and LED

LED Display OSD Display

YES

NO

Definition

DATA

The IB data indicates if data is being carried on the IB stream. The indicators cover all packet processors regardless of which stream they are monitoring.

Valid values for the OSD and LED are illustrated in Table 4-15:

Table 4-15

In-Band DATA indicators – OSD and LED

OSD Display

YES

NO


Definition

IB Data detected within last 5 seconds

IB Data not detected within last 5 seconds



Signal-to-Noise Ratio (SNR)

The IB SNR displays on the OSD as an estimate of the carrier signal-to-noise ratio in dB with an explanation for the value.

Table 4-16 lists the values:

Table 4-16

In-Band SNR - OSD


GOOD

FAIR

Good value


POOR

INVALID

Unusable signal

SNR value not valid

This display is only valid when carrier lock has been established.

Automatic Gain Control (AGC)

An estimate of the AGC displays in percentage and an explanation for the value displays on the

OSD.

Table 4-17 lists the values and description for the OSD:

Table 4-17

In-Band AGC values - OSD


GOOD

FAIR

POOR

INVALID

Good value


Unusable signal

AGC value not valid

This display is only valid when carrier lock has been established.

5 SECOND ERROR COUNTS

The 5 SECOND ERROR COUNTS represents the number of correctable and uncorrectable errors in the digital multiplex. The display is updated every 5 seconds and is reset each time the set-top is power cycled or another digital multiplex is tuned. The count is shown in decimal format and the maximum value is 9999. The maximum value displayed is 9999 even if the number of errors exceeds 9999.



d05 Unit Address

The UNIT ADDRESS diagnostic displays the unit address of the DCT5100.

Table 4-18 illustrates a unit address on OSD:

Table 4-18

UNIT ADDRESS - OSD

UNIT ADDRESS

TVPC INSTALLED NO

UNIT ADDRESS:

123-45678-90123-456

NETWORK ADDRESS:

123-45678-90123-456

OOB MULTICAST 16 ADDRESS FOR: nnnn

0123 4567

89AB CDEF

MAC Address 1– DOCSIS: xx xx xx xx xx xx

MAC ADDRESS 2 –

ETHERNET:

MAC ADDRESS 3 – 1394:

MAC ADDRESS 4 – USB: xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx

MAC ADDRESS 5 – SET-TOP: xx xx xx xx xx xx

The value nnnn represents the following datastreams: DATA, POLL, NET, EMM, SCC, and

DWLD. The information on the OSD and LED updates every 5 seconds while the diagnostic displays. After each OSD update, the six datastreams cycle and a different datastream (nnnn) value with Multicast 16 Addresses is displayed.

TVPC INSTALLED

TVPC is a type of renewable security system. This diagnostic indicates if the renewable security system is installed and the type. The OSD displays

YES

if the TvPC is installed and

NO

if the

TvPC is not installed.



UNIT ADDRESS

The UNIT ADDRESS identifier indicates the unit address or physical address of the DCT5100 set-top terminal. The UNIT ADDRESS is unique and displayed in decimal format.

Figure 4-6 illustrates the LED display of a unit address:

Figure 4-6

UNIT ADDRESS - LED

P

MUTE

P

MUTE

P

MUTE

P

MUTE

P

MUTE

NETWORK ADDRESS

The NETWORK ADDRESS is the terminal’s network address displayed in decimal format.



OOB MULTICAST 16 ADDRESS

The MULTICAST 16 ADDRESS specifies the stream to which the OOB multicast 16 addresses are assigned.

The valid stream types and descriptions displayed on OSD are listed in Table 4-19:

Table 4-19

MULTICAST 16 ADDRESS streams - OSD

nnnn OSD Display

Net

EMM

SCC

Dnld

Data

Poll

Description

Network

EMM

SCC_ECM

Download

Data

Polling PID

The stream type and multicast 16 addresses cycle on the OSD display every 5 seconds.

MULTICAST 16 ADDRESS

This display is of the 16-bit multicast address in a 4-byte hexadecimal format. The Multicast 16 addressed messages filter on a 16-bit multicast address. The user processor can define up to four multicast addresses in hardware and any message matching one of the four is processed.

Messages not matching the multicast address are discarded.

MAC ADDRESS

The MAC addresses are stored in Protected Flash and displayed in hexadecimal format. MAC addresses are assigned to the DOCSIS, Ethernet, 1394, USB, and set-top.


Diagnostics

d06 Current Channel Status

The CURRENT CHANEEL STATUS diagnostic displays a status of the last attempted tuned channel on the IB stream. The channel type determines the status display.

Table 4-20 illustrates an analog current channel status OSD:

Table 4-20

Analog CURRENT CHANNEL STATUS - OSD


T Y P E :

PICTURE CARRIER

AUTHORIZED:

PURCHASABLE:

PURCHASED:

PREVIEW:

A N A L O G a a a

077.2500 MHz

YES

YES

YES

YES

Table 4-21 illustrates the digital CURRENT CHANNEL STATUS OSD:

Table 4-21

Digital CURRENT CHANNEL STATUS - OSD


T Y P E :

INBAND FREQUENCY:

AUTHORIZED:

PURCHASABLE:

PURCHASED:

P R E V I E W :

MPEG VIDEO LOCK

MPEG AUDIO LOCK

P C R L O C K

D I G I T A L a a a 0 x b b

199.2500 MHz

YES

YES

Y E S

YES

YES

Y E S

4-17



Figure 4-7 illustrates the LEDs for the analog and digital current channel status:

Figure 4-7

CURRENT CHANNEL STATUS - LED

Current channel analog: Purchasable indicator

Preview indicator

P

Current channel digital:

MUTE

Analog channel diagnostic indicator

MUTE

Purchasable indicator

Preview indicator

MUTE

Digital channel diagnostic indicator

MUTE

Epoch authorization code

TYPE

The channel TYPE indicates if the channel is analog or digital. There are separate OSD and

LED displays for analog and digital channels.

Table 4-22 lists the display information:

Table 4-22

Current channel TYPE – OSD and LED

OSD Display

ANALOG

DIGITAL

LED Display

A d

Definition

Current Channel Type is Analog

Current Channel Type is Digital



Table 4-23 lists the variable description codes used in the current channel status OSD:

Table 4-23

Variable descriptions - OSD

OSD Variables aaa bb

State

For analog:

SCR − scrambled

CLR − Clear

For digital :

ENC − encrypted

UNE − unencrypted

CLR − Clear current epoch authorization reason

The current channel encryption mode is displayed next to the channel type and is indicated with the aaa variable on the OSD. The analog encryption mode value of aaa is replaced with SCR indicating scrambled or CLR indicating a clear analog signal. The information is displayed on the OSD and LED updating every 5 seconds.

The digital encryption mode value aaa is replaced with ENC indicating encrypted, UNE for unencrypted, or CLR for a clear digital signal. The value of bb is replaced with a hexadecimal number for the epoch authorization reason code.

AUTHORIZATION Reason Code

The current channel AUTHORIZATION reason code is in hexadecimal format. The reason code is for digital channels only and is displayed on the OSD and LED as an 0xbb variable.

PICTURE CARRIER or In-Band Frequency

The analog frequency is displayed as the picture carrier. The in-band frequency is a center RF carrier frequency tuned for the digital service. The frequency is displayed in MHz and ranges from 54 to 860 MHz.

AUTHORIZED

The AUTHORIZED diagnostic displays a parameter indicating if the set-top is authorized for the currently tuned service.

Table 4-24 is a list of valid authorized values:

Table 4-24

AUTHORIZED values

Values

YES

NO

Description

Current channel is authorized

Current channel is not authorized



PURCHASABLE

This parameter indicates whether the current program can be purchased for viewing.

Table 4-25 illustrates valid values displayed on the OSD and LED:

Table 4-25

Purchase indicators – OSD and LED

OSD Display

YES

NO


Definition

Current channel is purchasable.

Current channel is not purchasable.

PREVIEW

This parameter indicates if the current program is in preview mode.

Valid values displayed on the OSD and LED are illustrated in Table 4-26:

Table 4-26

PREVIEW mode indicators – OSD and LED

OSD Display

YES

NO


Definition

Channel is in preview

Channel is not in preview

MPEG VIDEO LOCK

The MPEG VIDEO LOCK indicates if the video stream is locked.

Table 4-27 is a list of valid values:

Table 4-27

MPEG VIDEO LOCK

Values

YES

NO

Definition

Video Processor is locked to the video stream

Video Processor is not locked to the video stream



MPEG AUDIO LOCK

The MPEG AUDIO LOCK indicates whether the audio stream is locked.

Table 4-28 is a list of valid MPEG audio lock values:

Table 4-28

MPEG AUDIO LOCK values

Values Definition

YES

NO

Audio Processor is locked to the audio stream

Audio Processor is not locked to the audio stream

PCR LOCK

The PCR LOCK indicates if the in-band receiver is locked to the current program clock reference.

Valid PCR lock values are illustrated in Table 4-29:

Table 4-29

PCR LOCK values

Values Definition

YES

NO

Channel is PCR locked

Channel is not PCR locked



d07 RF MODEM (Upstream)

The RF MODEM diagnostic displays the appropriate modem information based on the module installed in the DCT5100.

Table 4-30 illustrates the status of the RF upstream modem:

Table 4-30

RF upstream modem

RF MODEM

STATUS:

CENTER FREQUENCY:

NOT CONFIGURED

9.0000 MHz

REQUESTED POWER LEVEL: 23 dB

ACTUAL POWER LEVEL: 20 dB

REPORTBACK ADDRESS:

LAST RB ATTEMPT TIME: xx xx xx xx xxxxxxxxxx

The information on the OSD and LED is updated each time this diagnostic is accessed.

Figure 4-8 illustrates the LED for the RF upstream modem:

Figure 4-8

RF upstream modem - LED

Decimal point

P

STARVUE frequency

MUTE

Frequency indicator

MUTE

Frequency in MHz

Alternating with

P

STARVUE power level

MUTE MUTE

Actual power level indicator

Actual power level in dB

(value will be blank if modem not configured)



RF Modem STATUS

The RF modem STATUS displays CONFIGURED or NOT CONFIGURED, depending on the state of the modem.

CENTER FREQUENCY

The RF modem CENTER FREQUENCY is displayed on the OSD and LED in MHz.

REQUESTED POWER LEVEL

The REQUESTED POWER LEVEL is the value assigned to the set-top during the RF leveling process. This level is displayed in dB or is blank if not configured.

ACTUAL POWER LEVEL

The ACTUAL POWER LEVEL is displayed on the OSD and LED in dB or is left blank if the power level has not been set.

REPORTBACK ADDRESS

The REPORTBACK ADDRESS is displayed if configured. The reportback address is displayed in 4-byte hexadecimal format.

LAST RB ATTEMPT TIME

The last attempted reportback made by the set-top is displayed here in GPS seconds.



d08 Code Modules

The CODE MODULES section includes information about the firmware loaded into flash memory and all versions of non-volatile code that are installed in the DCT5100. When the

Native Suite is running, the diagnostics of the application operating system and all associated objects should be accessible.

Table 4-31 illustrates a code module display with status descriptions:

Table 4-31

CODE MODULES - OSD

CODE MODULES

BOOTLOADER: xx.xx

DIGITAL SECURE PROCESSOR:

ANALOG SECURE PROCESSOR: x.1

8404

OBJECT NAME / VER

BASEPF 01.11

STATUS SEGS/TIME nnnnnnnnnnnn xxxxxxxxxx


Diagnostics

Figure 4-9 illustrates the code module LED display:

Figure 4-9

CODE MODULES - LED

Download

status

Download data received indicator

P

Number of segments remaining for download to complete.

(Figure reflects segments remaining = 17012)

MUTE MUTE

P

MUTE MUTE

P

Code module identifier

(bPC for Base Platform

Code or SYS for the

System Object)

Code module version number

MUTE

or

MUTE

P

MUTE MUTE

Alternating with

P

MUTE MUTE

Indicator to separate major and minor revision numbers

4-25



BOOTLOADER

The BOOTLOADER version is displayed in ASCII and includes major and minor revision numbers.

DIGITAL SECURE PROCESSOR

The Digital Secure Processor version is displayed in ASCII format.

ANALOG SECURE PROCESSOR

The Analog Secure Processor version is displayed in ASCII format.

Downloadable Object Information Table

This table is displayed at the bottom of the OSD screen. It includes the object name, version number, status of object and segments remaining in download process or total time of completed download. The information displayed for each object depends on the running environment.

OBJECT NAME / VERSION

The OBJECT NAME and VERSION columns contain the names and versions of all objects loaded, or in the process of being loaded into the set-top. The OBJECT NAME and VERSION are displayed in ASCII format. If a download is not in progress, the LED displays the environment currently running and version number as shown in Figure 5-9. On the LED display, bPC is displayed to represent base platform or Thin Client code.

STATUS

The STATUS associated with each object is displayed. The status value of nnnnnnnnnnnn is replaced with the status of the object. The information on the OSD and LED is updated every

5 seconds while the diagnostic is displayed.

Table 4-32 lists the object status values:

Table 4-32

Object STATUS

OSD Display

MEM ALLOC

LOADING

STARTING

ENABLED

ENA–NOT RUN

STOPPING

DISABLED

DIS-NOT RUN

Status

Allocated

L o a d i n g

Enabling

E n a b l e d

Enabled_Not_Runnable

Disabling

Disabled

Disabled_Not_Runnable

Description

Memory for object has been allocated.

O b j e c t i s c u r r e n lt y b e i n g l o a d e d .

Object is in the process of being started (the constructor is running).

O b j e c t i s r u n n i n g .

Object has been enabled, but it is not runnable.

Object is in the process of being stopped (the destructor is running).

Object has been disabled.

Object has been disabled, and it is not runnable.



OSD Display

DELETING

POSTPONED

Status

D e l e it n g

Postponed

CONNECTED Connect

PEND CONNECT TryingToConnect

Description

O b j e c t i s i n t h e p r o c e s s o f b e i n g d e l e t e d .

Object is not runnable in the current system; will be enabled on next boot.

Connected to download PID − awaiting data.

Trying to connect.

SEGS / TIME

Each object is displayed on the OSD and LED segments that remain for the object download in progress. The time (in GPS seconds) is displayed on the OSD when the download is complete.

d09 MEMORY CONFIGURATION

This diagnostic displays the memory configuration of the set-top. The AppOS may supplement the memory configuration with memory allocation per application in the future.

Table 4-33 illustrates the memory status display:

Table 4-33

MEMORY CONFIGURATION - OSD

MEMORY CONFIGURATION

SYSTEM RAM:

FLASH:

NVRAM:

32

16

256

MB

MB

KB

An LED display is not available for this diagnostic. The information on the OSD is updated upon entry to this diagnostic.

MEMORY CONFIGURATION

The amount of allocated memory for the SYSTEM RAM and FLASH are displayed in MB. The amount of allocated memory for NVRAM is displayed in KB.



d10 Keypad - LED

This diagnostics is used to verify the functionality of the LEDs and front-panel keypad of the

DCT5100.

Front-Panel Keypad Diagnostic

This diagnostic verifies the functionality of the LEDs and front-panel keypad. Each LED segment that is lit corresponds with a front-panel key press.

The OSD displays characters in the format shown in Figure 4-10:

Figure 4-10

Character format display - OSD

< > U D Î M P B G S + -

A character on the OSD is highlighted when the corresponding front-panel key is depressed.



d11 INTERFACE STATUS

Table 4-34 illustrates the INTERFACE STATUS diagnostic OSD display when running in base platform or Thin Client:

Table 4-34

INTERFACE STATUS


DOCSIS Tuner & xmitter:

1394 I/O Device:

USB I/O Device:

10bT Ethernet Device:

Parallel Port:

IR Transmitter:

Hard drive status:

Smart Card:

INST

NOT INST

NOT INST

NOT INST

NOT INST

NOT INST

NOT INST

NOT INST

The LED display is not available for INTERFACE STATUS diagnostics. The information on the

OSD is updated upon entry to this diagnostic selection.


This diagnostic displays the status of the following standard and optional interfaces as INST for installed or NOT INST for not installed:

DOCSIS TUNER & XMITTER

1394 I/O DEVICE

USB I/O DEVICE

10bT ETHERNET DEVICE

PARALLEL PORT

IR TRANSMITTER

HARD DRIVE

SMART CARD



d12 USER SETTING STATUS

This section displays the user settings. Table 4-35 shows an example of the diagnostic information recommended for the User Setting Status OSD. The actual format for the display may vary. The information on the OSD and LED is updated upon entry to the diagnostic OSD.

Table 4-35 illustrates the USER SETTING STATUS display:

Table 4-35

USER SETTING STATUS – OSD

USER SETTING STATUS

OUTPUT TYPE 1080I

CLOSED CAPTION ENABLED

PEN SIZE

FONT STYLE

STANDARD

MONO SERIF

FOREGROUND COLOR BLACK

FOREGROUND OPACITY AUTO

BACKGROUND COLOR WHITE

BACKGROUND OPACITY AUTO

SERVICE SELECTION PRIMARY LANGUAGE

SETTINGS

ASPECT RATIO:

USER

LETTERBOX

OUTPUT TYPE

Displays the High Definition video display format:

OSD Display Definition

1080I

720P

480P

480I

NATIVE

1920 pixels wide by 1080 pixels high, 16:9 screen aspect ratio, 30 frames per second, interlaced.

1280 pixels wide by 720 pixels high, 16:9 screen aspect ratio, 30 frames per second, progressive.

720 pixels wide by 480 pixels high, 4:3 screen aspect ratio, 30 frames per second, progressive.

720 pixels wide by 480 pixels high, 4:3 screen aspect ratio, 30 frames per second, interlaced.

Adjusts the video display format to match the video source format. Valid for 16:9 High Definition displays only.

When high definition output modes (1080I, 720P, or 480P) are selected, graphic overlays such as electronic program guides can only be viewed on the component video outputs. The baseband video output will continue to transmit baseband video (480I), but without graphic overlays.


Diagnostics

CLOSED CAPTION

Displays the CLOSED CAPTION Rendering state selected by the user:


ENABLED

DISABLED

Closed Caption rendering enabled.

Closed Caption rendering disabled.

PEN SIZE

Displays the PEN SIZE selected by the user:

OSD Display

AUTO

STANDARD

LARGE

SMALL

Definition

Pen Size is controlled by the Closed Caption stream.

Standard Pen Size.

Large Pen Size.

Small Pen Size.

FONT STYLE

Displays the FONT STYLE selected by the user:


AUTO

MONO SERIF

PROPORTION

SERIF

MONO NO SERIF

PROPORTION NO

SERIF

CASUAL

CURSIVE

SMALL

Font Style is controlled by the Closed Caption stream.

Monospaced with serifs.

Proportionally spaced with serifs.

Monospaced without serifs.

Proportionally spaced without serifs.

Casual font type.

Cursive font type.

Small capitals.

FOREGROUND COLOR

Displays the FOREGROUND COLOR option selected by the user:


AUTO

WHITE

BLACK

RED

GREEN

BLUE

YELLOW

Foreground Color is controlled by the Closed Caption stream.

White Foreground.

Black Foreground.

Red Foreground.

Green Foreground.

Blue Foreground.

Yellow Foreground.

4-31



OSD Display

MAGENTA

CYAN

Definition

Magenta Foreground.

Cyan Foreground.

FOREGROUND OPACITY

Displays the FOREGROUND OPACITY option selected by the user:


AUTO

TRANSPARENT

TRANSLUCENT

SOLID

FLASHING

Foreground Color is controlled by the Closed Caption stream.

Transparent Foreground Opacity.

Translucent Foreground Opacity.

Solid Foreground Opacity.

Flashing Foreground Opacity.

BACKGROUND COLOR

Displays the BACKGROUND COLOR option selected by the user:


AUTO Background Color is controlled by the Closed Caption stream.

WHITE

BLACK

RED

GREEN

BLUE

YELLOW

MAGENTA

CYAN

White Background.

Black Background.

Red Background.

Green Background.

Blue Background.

Yellow Background.

Magenta Background.

Cyan Background.

BACKGROUND OPACITY

Displays the BACKGROUND OPACITY option selected by the user:


AUTO

TRANSPARENT

Background Color is controlled by the Closed Caption stream.

Transparent Background Opacity.

TRANSLUCENT

SOLID

FLASHING

Translucent Background Opacity.

Solid Background Opacity.

Flashing Background Opacity.



SERVICE SELECTION

Displays the SERVICE SELECTION selected by the user:


AUTO Service Selection is controlled by the Closed Caption stream.

PRIMARY

LANGUAGE

SECONDARY

LANGUAGE

3

4

5

6

Primary language established by the provider.

Secondary language established by the provider.

Set by the provider.




SETTINGS

Displays the SETTING selected by the user:


AUTO

USER

Closed Caption settings are determined by the closed caption stream regardless of user modification.

Closed Caption user settings are used as configured by the user.

ASPECT RATIO Mode

Displays the ASPECT RATIO conversion mode selected by the user. The aspect ratio conversion mode is the width-to-height ratio of your screen.


LETTERBOX

PAN-SCAN

Letterbox

Pan and Scan

CROPPED Cropped, fixed Pan and Scan.



d13 INTERACTIVE INFO

This section describes the interactive information that is displayed only when Thin Client platform is running. Table 4-3 shows an example of the diagnostic information on the

INTERACTIVE INFO Diagnostics OSD. The actual format for the display may vary. The information on the OSD and LED is updated at least once every 5 seconds while the diagnostic is displayed.

Table 4-36 illustrates a code module display with status descriptions:

Table 4-36

INTERACTIVE INFO - OSD

INTERACTIVE INFO

IP ADDRESS:

UPM:

UPSTREAM ID:

DOWNSTREAM ID:

STATE:

MAC ABORT COUNTER:

S O C K E T P O R T S T A T E :

0

1

2

3

4

0.0.0.0

00000021

0000

0000

UNCONFIG

0000

Figure 4-11 illustrates the code module LED display:

Figure 4-11

Sample INTERACTIVE INFO LED

U N U S E D

U N U S E D

U N U S E D

U N U S E D

U N U S E D

IP ADDRESS

The IP ADDRESS for the set-top is assigned by the NC 1500. It is displayed as four decimal fields delimited by periods, for example, xxx.xxx.xxx.xxx where each xxx ranges from 000 to 255.

0.0.0.0

is displayed when the IP address is not configured or unknown.



UPM

The UPM is the upstream modem address. The value used for the UPM is the same as the terminal ID assigned by the DAC 6000. The UPM is a unique, system-generated, eight-digit integer between 1 and 16777215.

00000000

is displayed when the UPM is not configured or unknown.

UPSTREAM ID

The UPSTREAM ID is a set-top transmission parameter assigned by the DAC 6000 for the interactive set-top. The UPSTREAM ID is a four-digit decimal value ranging from 0000 to 9999.

0000

is displayed if the UPSTREAM ID is not configured or unknown.

DOWNSTREAM ID

The DOWNSTREAM ID is a set-top transmission parameter assigned by the DAC 6000 for the interactive set-top. The DOWNSTREAM ID is a four-digit decimal value ranging from 0000 to

9999.

0000

is displayed if the DOWNSTREAM ID is not configured or unknown.

STATE

The STATE parameter indicates the interactive status of the set-top:

LED OSD

U UNCONFIG Set-top is not configured for the interactive system and platform should run as Pre-Interactive.

I dc

I L

I SO

I LA

S I r dc r

INIT_WAIT_DC_OR_C

WAIT_LM_ACK

WAIT_SO_ACK

WAIT_LA_OR_SO

INIT_STOPPED

RUN_WAIT_DC_OR_C

RUNNING

00 INVALID

Set-top is running in the interactive initialization state and waiting for the default configuration or the contention channel list messages.

Set-top is running in the interactive initialization state and waiting for Link Management Response ACK for Local

Address Message.

Set-top is running in the interactive initialization state and waiting for a Sign On acknowledgement.

Set-top is running in the interactive initialization state and waiting for Logical Address or Sign On with verification

Frequency message.

Set-top is in the interactive initialization state and the

TransMode has stopped.

Set-top is running in the interactive state and waiting for the default configuration or the contention channel list messages.

Set-top interactive state is running, sending idle messages, and waiting for any Prepare for Poll or MAC messages. waiting for status or transmission control message.

Set-top interactive state is unknown or invalid.



MAC ABORT COUNTER

The MAC ABORT COUNTER increments every time the MAC layer reaches the Cell Abort

Count limit. The MAC ABORT COUNTER is reset by the successful upstream transmission of a cell, for example, when an ACK is received by the set-top.

If the MAC ABORT COUNTER reaches the MAC Abort Count limit, the set-top assumes the

MAC layer is unavailable due to noise, congestion, or some other problem. The set-top will stop transmitting data upstream, report an error to the calling function, and attempt to re-enter the network using the initialization process.

0000

is displayed as default or if the MAC ABORT COUNTER is not configured or unknown.

SOCKET PORT STATE

The SOCKET PORT STATE indicates socket mode and activity:

OSD Value

UNUSED

OPENED

READY

RECEIVING

SENDING

UNKNOWN

Description

The socket is not being used.

The socket is open.

The socket is ready to send or receive.

The socket is receiving data from the application server.

The socket is sending data to the application server.

The socket state is invalid or unknown.


Section 5

Troubleshooting

This section provides troubleshooting guidelines. If problems are still occurring after performing the diagnostics, call Seaside Communications: 539-6250

P r o b l e m P o s s i b l e S o l u it o n

Remote control not responding Check for an obstruction between the remote control and the

DCT5100.

Aim the remote control directly at the DCT5100, not the TV or VCR.

Press and release operation keys one at a time, firmly and deliberately.

Try changing channels using the buttons on the front panel.

No sound from the TV

Not receiving a cable signal

No Video on TV

Check the batteries in the remote control and install new batteries if needed.

Press MUTE on the remote control to restore sound.

Check that you have the correct cables for the audio ports.

Verify that the TV set is tuned to the output channel 3 or 4 of the

DCT5100.

Check that you have selected the correct video output mode. The default mode is standard video available on RF, S-Video and

Baseband.

If you are using component video outputs, you must set the video output to the correct format (1080i, 720p, 480p or Native). When component outputs are selected, the other outputs will not pass video.


Appendix A

Specifications and Features

Specifications

Input frequency

Video

DOCSIS

HRC/IRC frequency assignments

Number of channels

Analog

Digital

Input analog video level

Input digital average level

Data carrier

Frequency

Bandwidth

Level

Mechanical security

Operating environment range

Temperature

Humidity ac voltage

Power dissipation

Size

Weight

54 MHz through 860 MHz

Up to 860 MHz

Downloadable

136 carriers per cable, 1 or 2 cables

1 channel per carrier

More than 1 channel per carrier, content dependent

0 dBmV through +15 dBmV

64 QAM: –18 dBmV through +5 dBmV

256 QAM: –12 dBmV through +5 dBmV

QPSK-modulated carrier

Agile Receiver 70 – 130 MHz

1.5 MHz

–15 dBmV through +5 dBmV

Standard: security screws, unichassis construction

15° through 40°C (32° through 104°F)

5% through 95% (noncondensing)

105 through 125, 60 Hz

40 W at 115 Vac

17.13 in. × 12.75 in. × 2.75 in.

9.5 pounds


A-2 Specifications

Features List

Triple Tuner:

Video/Audio/Data

DOCSIS

Out of Band

DOCSIS Modem

Clear Analog tuning

BTSC Decode

RF Return

IR

AC Convenience outlet

A/B Cable module

RF Bypass module

USB (3 ports)

Ethernet 10 Mbit

Audio line-in/loop-through

Video input (2)

Smart Card reader

S-Video output

Audio SPDIF output (optical and coaxial)

IR Blaster port

Renewable security slot

IEEE 1394 port

Component video (Y Pb Pr)

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•

•


QPSK

RSA

SNR

SPDIF

TCP/IP

TRC

TvPC

VOD

NVOD

NVRAM

OSD

PCR

PID

PPV

QAM

AGC

ASTB

CRC

CSR

DCT5100

DRAM

EMM

FLASH

GPS

HRC

IPG

IPPV

IR Blaster

IRC

ITU

MPAA

MPEG-2


Automatic Gain control

Advanced Set-top Box

Cyclic redundancy check

Customer Service Representative

Digital Consumer Terminal 5100

Dynamic random access memory

Entitlement management message(s)

A type of nonvolatile memory

Global positioning system

Harmonically related carriers

Interactive program guide

Impulse Pay-Per-View

Infrared Blaster

Incrementally related carriers

International Telecommunication Union

Motion Picture Advisory Association

An advanced compression standard for digital audio and video encoding established by the

Motion Picture Experts Group

Near Video on Demand

Non-volatile random-access memory

On-screen display

Program clock reference

Packet identifier

Pay-Per-View

Quadrature amplitude modulation

Quadrature phase shift keying

Return for Service Authorization

Signal-to-noise ratio

Sony Philips Digital Interface Format

Transmission Control Protocol/Internet Protocol

Technical Response Center

TV PassCard

Video on Demand


www.seaside.ns.ca

539-6250

Office and Studio: 1318 Grand Lake Road P.O. Box 4558, Reserve Mines, N.S. B1E 1L2

Motorola DCT5100 User manual 81 Pages

Motorola DCT5100 User manual

Seaside TV

Digital Cable Box

USER MANUAL

DCT 5100 HD

Wiring Instructions

Additional Information

CAUTION

Graphical Symbols and supplemental warning marking locations on bottom of terminal.

WARNING

TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS

APPLIANCE TO RAIN OR MOISTURE.

CAUTION

TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS (POLARIZED) PLUG

WITH AN EXTENSION CORD, RECEPTACLE, OR OTHER OUTLET UNLESS

THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point, within an equilateral triangle, is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Contents

Introduction

Overview

Installation

Diagnostics

Troubleshooting

Specifications and Features

Abbreviations and Acronyms

Figures

Tables

Introduction

Standard Features

Optional Features

Using This Manual

Related Documentation

Document Conventions

If You Need Help

Overview

Front Panel

Rear Panel

RF Bypass Switch Option

The RF Bypass switch option supports modulated/baseband video and audio outputs for a variety of configurations that enable you to meet the needs of individual subscribers. The RF

Bypass causes the cable signal to pass the DCT5100 and go directly to a TV or VCR. Figure 2-3 illustrates the RF Bypass switch option:

Remote Controls

DRC 400 Remote Control

Installing Batteries in the Remote Control

Installation

Installing the DCT5100

Standard Cabling Diagram

DCT 5100

VCR (optional)

TV

RF Bypass Switch Cabling Diagrams

VCR (optional)

TV

DCT 5100

Audio/Video Cabling Diagrams

DIGITAL CABLE BOX

HDTV

DIGITAL CABLE BOX

HDTV

IR Blaster Transmitter

Adhesive tape Mounting bracket

Transmitter

Locating the IR Receiver on the VCR

Installing the IR Blaster

DCT 5100

VCR

Checking the IR Blaster

Rear Panel Connections

DCT 5100

Front Panel Connections

Boot Cycle

Boot Cycle Error Codes

Operational Check

Diagnostics

Accessing Diagnostics

d01 General Status

Error Codes

Connected State

PLATFORM ID