Ross | ASI-310 | User manual | Ross ASI-310 User manual

Ross Video Limited
ASI-310
ASI-to-SMPTE 310 and SMPTE 310-to-ASI Converters
User Manual
ASI-310 • ASI-to-SMPTE 310 and SMPTE 310-to-ASI Converters User Manual
•
Ross Part Number: ASI310DR-004-03
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Release Date: January 18, 2012.
The information contained in this manual is subject to change without notice or obligation.
Copyright
© 2012 Ross Video Limited. All rights reserved.
Contents of this publication may not be reproduced in any form without the written permission of
Ross Video Limited. Reproduction or reverse engineering of copyrighted software is prohibited.
Patents
This product is protected by the following US Patents: 4,205,346; 5,115,314; 5,280,346;
5,561,404; 7,034,886; 7,508,455; 7,602,446; 7,834,886; 7,914,332. This product is protected by
the following Canadian Patents: 2039277; 1237518; 1127289. Other patents pending.
Notice
The material in this manual is furnished for informational use only. It is subject to change without
notice and should not be construed as commitment by Ross Video Limited. Ross Video Limited
assumes no responsibility or liability for errors or inaccuracies that may appear in this manual.
Trademarks
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is a trademark of Ross Video Limited.
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Ross, ROSS, ROSS® are registered trademarks of Ross Video Limited.
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openGear® is a registered trademark of Ross Video Limited.
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DashBoard Control System™ is a trademark of Ross Video Limited.
•
All other product names and any registered and unregistered trademarks mentioned in
this guide are used for identification purposes only and remain the exclusive property of
their respective owners.
Important Regulatory and Safety Notices
Before using this product and any associated equipment, refer to the “Important Safety
Instructions” listed below to avoid personnel injury and to prevent product damage.
Products may require specific equipment, and/or installation procedures to be carried out to
satisfy certain regulatory compliance requirements. Notices have been included in this
publication to call attention to these specific requirements.
Symbol Meanings
This symbol on the equipment refers you to important operating and maintenance
(servicing) instructions within the Product Manual Documentation. Failure to heed this
information may present a major risk of damage or injury to persons or equipment.
Warning — The symbol with the word “Warning” within the equipment manual
indicates a potentially hazardous situation which, if not avoided, could result in death
or serious injury.
Caution — The symbol with the word “Caution” within the equipment manual
indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injury. It may also be used to alert against unsafe practices.
Notice — The symbol with the word “Notice” within the equipment manual indicates
a situation, which if not avoided, may result in major or minor equipment damage or a
situation which could place the equipment in a non-compliant operating state.
ESD Susceptibility — This symbol is used to alert the user that an electrical or
electronic device or assembly is susceptible to damage from an ESD event.
Important Safety Instructions
Caution — This product is intended to be a component product of the DFR-8300
series frame. Refer to the DFR-8300 series frame User Manual for important safety
instructions regarding the proper installation and safe operation of the frame as well
as its component products.
Warning — Certain parts of this equipment namely the power supply area still
present a safety hazard, with the power switch in the OFF position. To avoid electrical
shock, disconnect all A/C power cards from the chassis’ rear appliance connectors
before servicing this area.
Warning — Service barriers within this product are intended to protect the operator
and service personnel from hazardous voltages. For continued safety, replace all
barriers after any servicing.
This product contains safety critical parts, which if incorrectly replaced may present a
risk of fire or electrical shock. Components contained with the product’s power
supplies and power supply area, are not intended to be customer serviced and should
be returned to the factory for repair. To reduce the risk of fire, replacement fuses must
be the same time and rating. Only use attachments/accessories specified by the
manufacturer.
EMC Notices
United States of America
FCC Part 15
This equipment has been tested and found to comply with the limits for a class A Digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Notice — Changes or modifications to this equipment not expressly approved by
Ross Video Limited could void the user’s authority to operate this equipment.
CANADA
This Class “A” digital apparatus complies with Canadian ICES-003.
Cet appariel numerique de la classe “A” est conforme a la norme NMB-003 du Canada.
EUROPE
This equipment is in compliance with the essential requirements and other relevant provisions of
CE Directive 93/68/EEC.
INTERNATIONAL
This equipment has been tested to CISPR 22:1997 along with amendments A1:2000 and
A2:2002, and found to comply with the limits for a Class A Digital device.
Notice — This is a Class A product. In domestic environments, this product may
cause radio interference, in which case the user may have to take adequate
measures.
Maintenance/User Serviceable Parts
Routine maintenance to this openGear product is not required. This product contains no user
serviceable parts. If the module does not appear to be working properly, please contact Technical
Support using the numbers listed under the “Contact Us” section on the last page of this manual.
All openGear products are covered by a generous 5-year warranty and will be repaired without
charge for materials or labor within this period. See the “Warranty and Repair Policy” section in
this manual for details.
Environmental Information
The equipment that you purchased required the extraction and use of natural
resources for its production. It may contain hazardous substances that could
impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need
for the extraction of natural resources, Ross Video encourages you to use the appropriate
take-back systems. These systems will reuse or recycle most of the materials from your
end-of-life equipment in an environmentally friendly and health conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your
local or regional waste administration. You can also contact Ross Video for more information on
the environmental performances of our products.
Company Address
Ross Video Limited
Ross Video Incorporated
8 John Street
Iroquois, Ontario
Canada, K0E 1K0
P.O. Box 880
Ogdensburg, New York
USA 13669-0880
General Business Office: (+1) 613 • 652 • 4886
Fax: (+1) 613 • 652 • 4425
Technical Support: (+1) 613 • 652 • 4886
After Hours Emergency: (+1) 613 • 349 • 0006
E-mail (Technical Support): techsupport@rossvideo.com
E-mail (General Information): solutions@rossvideo.com
Website: http://www.rossvideo.com
Contents
Introduction
1
Overview.............................................................................................................................. 1-2
Features.................................................................................................................. 1-2
Functional Block Diagram................................................................................................... 1-3
User Interfaces ..................................................................................................................... 1-4
DashBoard Control System™ ............................................................................... 1-4
On-screen Menu System........................................................................................ 1-4
SNMP Monitoring and Control ............................................................................. 1-4
Documentation Terms and Conventions.............................................................................. 1-5
Installation
2
Before You Begin ................................................................................................................ 2-2
Static Discharge..................................................................................................... 2-2
Unpacking.............................................................................................................. 2-2
Quick Start ........................................................................................................................... 2-3
Installing the ASI-310.......................................................................................................... 2-4
Rear Modules......................................................................................................... 2-4
Installing a Rear Module ....................................................................................... 2-4
Installing the ASI-310 ........................................................................................... 2-5
Cabling for the ASI-310 ...................................................................................................... 2-6
Rear Module Cabling ............................................................................................ 2-6
Connections Overview .......................................................................................... 2-6
Software Upgrades............................................................................................................... 2-9
User Controls
3
Card Overview ..................................................................................................................... 3-2
Control and Monitoring ....................................................................................................... 3-3
Status and Selection LEDs on the ASI-310........................................................... 3-3
Configuration
4
On-screen Display Settings.................................................................................................. 4-2
ASI-to-310 Converter Settings ............................................................................................ 4-3
310-to-ASI Converter Settings ............................................................................................ 4-4
GPI/O Settings ..................................................................................................................... 4-5
String Settings...................................................................................................................... 4-6
Alarm Settings ..................................................................................................................... 4-7
Monitoring ........................................................................................................................... 4-8
Product Tab ........................................................................................................... 4-8
Alarms Status Tab ................................................................................................. 4-8
GPIO Status Tab.................................................................................................... 4-9
Alarm Counters Tab .............................................................................................. 4-9
ASI-310 User Manual (Iss. 03)
Contents • i
Using the On-Screen Menus
5
On-screen Display Overview ............................................................................................... 5-2
OSD Switch Overview .......................................................................................... 5-2
OSD Layout and Navigation ................................................................................................ 5-3
Using the Menus .................................................................................................................. 5-4
Specifications
6
Technical Specifications ...................................................................................................... 6-2
Service Information
7
Troubleshooting Checklist ................................................................................................... 7-2
Reset Button........................................................................................................... 7-2
Warranty and Repair Policy ................................................................................................. 7-3
ii • Contents
ASI-310 User Manual (Iss. 03)
Introduction
In This Chapter
This chapter contains the following sections:
•
Overview
•
Functional Block Diagram
•
User Interfaces
•
Documentation Terms and Conventions
A Word of Thanks
Congratulations on choosing an openGear ASI-310 ASI to SMPTE 310 and SMPTE 310 to ASI
Converters. Your ASI-310 is part of a full line of Digital Products within the openGear Terminal
Equipment family of products, backed by Ross Video’s experience in engineering and design
expertise since 1974.
You will be pleased at how easily your new ASI-310 fits into your overall working environment.
Equally pleasing is the product quality, reliability and functionality. Thank you for joining the
group of worldwide satisfied Ross Video customers!
Should you have a question pertaining to the installation or operation of your ASI-310, please
contact us at the numbers listed on the back cover of this manual. Our technical support staff is
always available for consultation, training, or service.
ASI-310 User Manual (Iss. 03)
Introduction • 1–1
Overview
The ASI-310 accepts a DVB-ASI input containing an MPEG 2 Transport Stream, and produces a
SMPTE 310M Transport Stream output at one of two standard frequencies: 19.392659 or
38.785317 Mbps. It also simultaneously accepts a 310M Transport Stream at either of the
standard frequencies and produces a DVB-ASI signal.
The ASI-310 provides a number of innovative tools to simplify your workflow. For example:
•
It allows user setup of the 310M input and output rates to either of the two available
frequencies.
•
It has an accurate on-board temperature-compensated crystal oscillator that generates a
free-running output frequency which meets the specified tolerance of ± 2.8ppm.
•
For applications requiring even tighter frequency tolerance, or to ensure frequency
coherence with house sync, the user can provide a 310 input and set the ASI-310 to lock
its output bit rate to it.
•
The ASI-310 accepts a Transport Stream having a rate much higher or lower than the
selected output 310 rate, provided that the net input rate (input rate not including null
packets) is less than or equal to the selected 310 rate. If the average input rate is too low,
the ASI-310 adds null packets as needed to maintain the output rate; if the input rate is
too high, it deletes null packets as needed.
•
The ASI-310 provides selectable PCR re-stamping to correct timing errors caused by the
insertion or deletion of null packets to achieve the desired 310M output bit rate.
•
The included 310-to-ASI converter allows independent simultaneous conversions in both
directions.
•
The combination of a second 310M output and the 310-to-ASI converter allows
in-service monitoring of the 310M output with ASI-based equipment such as the Ross
Video TSM-100.
•
Error conditions such as loss of input, or a net input rate exceeding the output rate, are
reported through the GUI and can be assigned to GPI/O outputs for connection to an
external alarm or monitoring system.
•
The ASI-310 tolerates any single occurrence of an invalid sync character before declaring
loss of sync. Upon loss of sync, caused for example by asynchronous switching of ASI
signals, it recovers sync rapidly.
Features
The following features make the ASI-310 the solution of choice for converting MPEG Transport
Streams in DVB-ASI format to SMPTE 310M as commonly used in ATSC systems:
1–2 • Introduction
•
ASI input and two 310 outputs on 75ohm BNC jacks located on the rear module.
•
310M input and ASI output on 75ohm BNC jacks located on the rear module.
•
Independently selectable 310M input and output rates: 19.392659 or 38.785317 Mbps.
•
Selectable clock source: on-board temperature-compensated crystal oscillator or 310M
input.
•
Rate conversion and PCR re-stamping
•
Cards are hot-pluggable for ease of configuration and maintenance.
•
Compatible with the openGear frame’s SNMP option, allowing monitoring with
third-party SNMP software systems
•
Fits openGear DFR-8300 series frame
ASI-310 User Manual (Iss. 03)
Functional Block Diagram
This section provides a functional block diagram that outlines the workflow of the ASI-310.
310 OUT
ASI IN
EQUALIZE/
DESERIALIZE
CONVERT
ASI-310
RE-STAMP
PCR
SERIALIZE
310 MON OUT
CPU
GPI/Os
TC/VCXO
PLL
OSD
310 IN
CONVERT
310-ASI
MUX
SERIALIZE
ASI/OSD OUT
Figure 1.1 Simplified Block Diagram — ASI-310
ASI-310 User Manual (Iss. 03)
Introduction • 1–3
User Interfaces
The ASI-310 includes three user interfaces.
DashBoard Control System™
The DashBoard Control System™ enables you to monitor and control openGear frames and cards
from a computer. DashBoard communicates with other cards in the DFR-8300 series frame
through the Network Controller Card. The DashBoard Control System software and manual are
available for download from our website.
For More Information...
•
on the ASI-310 menus in DashBoard, refer to the chapter “Configuration” on page 4-1.
•
on using DashBoard, refer to the DashBoard User Manual available from our website.
On-screen Menu System
For maximum flexibility of configuration, the ASI-310 also provides a Heads-Up Display on an
259M serial digital (SDI) video output (MDL-R10 and MDL-R20 rear modules) as well as an
analog video output when using the MDL-R10. Card status and parameters can be viewed and
adjusted using the card-mounted finger joystick and an easy to use menu system.
For More Information...
•
on the required rear modules, refer to the section “Installing the ASI-310” on page 2-4
•
on the card-edge controls, refer to the chapter “User Controls” on page 3-1.
•
on the on-screen menu system, refer to the chapter “Using the On-Screen Menus” on
page 5-1.
SNMP Monitoring and Control
The MFC-8300 Series Network Controller Card in the DFR-8300 series frame provides optional
support for remote monitoring of your frame and the using Simple Network Management
Protocol (SNMP), which is compatible with many third-party monitoring and control tools.
For More Information...
1–4 • Introduction
•
on the SNMP controls on this card, refer to your ASI-310 Management Information Base
(MIB) file.
•
on SNMP Monitoring and Control, refer to the MFC-8300 Series User Manual.
ASI-310 User Manual (Iss. 03)
Documentation Terms and Conventions
The following terms and conventions are used throughout this manual:
•
All references to the DFR-8300 series frame also includes all version of the 10-slot
(DFR-8310 series) frames, 20-slot (DFR-8322 series) frame, and any available options
unless otherwise noted.
•
“525-line mode” refers to broadcast situations using NTSC composite (analog) signal
reference inputs.
•
“Board” and “Card” refer to openGear terminal devices within openGear frames,
including all components and switches.
•
“DashBoard” refers to the DashBoard Control System™.
•
“Frame” refers to DFR-8300 series frame that houses the ASI-310, as well as any
openGear frames.
•
“GPI/O” means General Purpose Input-Output. This term is commonly used in the
broadcast industry to refer to DC signals used by one device to control another.
•
“Operator” and “User” refer to the person who uses ASI-310.
•
“System” and “Video system” refer to the mix of interconnected production and terminal
equipment in your environment.
•
The “Operating Tips” and “Note” boxes are used throughout this manual to provide
additional user information.
ASI-310 User Manual (Iss. 03)
Introduction • 1–5
1–6 • Introduction
ASI-310 User Manual (Iss. 03)
Installation
In This Chapter
This chapter provides instructions for installing the ASI-310, installing the card into the
DFR-8300 series frame, cabling details, and updating the card software.
The following topics are discussed:
•
Before You Begin
•
Quick Start
•
Installing the ASI-310
•
Cabling for the ASI-310
•
Software Upgrades
ASI-310 User Manual (Iss. 03)
Installation • 2–1
Before You Begin
Before proceeding with the instructions in this chapter, ensure that your DFR-8300 series frame is
properly installed according to the instructions in the DFR-8300 Series User Manual.
Static Discharge
Throughout this chapter, please heed the following cautionary note:
ESD Susceptibility — Static discharge can cause serious damage to sensitive
semiconductor devices. Avoid handling circuit boards in high static environments such as
carpeted areas and when synthetic fiber clothing is worn. Always exercise proper grounding
precautions when working on circuit boards and related equipment.
Unpacking
Unpack each ASI-310 you received from the shipping container and ensure that all items are
included. If any items are missing or damaged, contact your sales representative or Ross Video
directly.
2–2 • Installation
ASI-310 User Manual (Iss. 03)
Quick Start
Assuming you have an openGear frame, an ASI-310 card and a suitable rear module, the
following steps will get you started with ASI-to-310 conversion:
1. Connect the frame to your LAN. Refer to the DFR-8300 Series User Manual and the
MFC-8300 Series User Manual for details.
2. Install DashBoard on a computer connected to the LAN. The DashBoard Control
System™ software and user manual is also available for download from the Ross Video
website.
3. Install the rear module in the frame, as described in the section ““Installing a Rear
Module” on page 2-4.
4. Install the ASI-310 into the rear module, as described in the section “Installing the
ASI-310” on page 2-5
5. Connect an ASI signal to the ASI IN BNC on the rear module as described in the section
“Cabling for the ASI-310” on page 2-6.
6. Connect the 310 Out BNC to an appropriate analyzer or other downstream equipment.
7. Power on the frame.
8. Launch DashBoard on your computer. It should automatically find your frame within a
minute or two.
9. Click the “+” next to the frame name to show the cards in the frame.
10. Double-click the ASI-310 node to display a Device Editor tab in the DashBoard client.
11. Select the Settings tab.
12. Select the 310 bit rate and sync method. The output should now be a valid 310M signal
and the card status in DashBoard should be green, and display “OK”.
13. If desired, connect cables to the 310 IN and ASI OUT jacks.
14. In DashBoard, set the 310 Input rate and ASI output mode as needed.
15. If desired, connect wires from the GPI/O jacks on the rear panel to your monitoring
equipment, as described in the section “Cabling for the ASI-310” on page 2-6.
ASI-310 User Manual (Iss. 03)
Installation • 2–3
Installing the ASI-310
This section outlines how to install a rear module and card in a DFR-8300 series frame. Refer to
the section “Cabling for the ASI-310” on page 2-6 for cabling details.
Rear Modules
When installing the ASI-310:
•
DFR-8310 series frames — The MDL-R10 Full Rear Module is required. The ASI-310
is not compatible with the DFR-8310-BNC frames.
•
DFR-8321 series frames — The MDL-R20 Full Rear Module is required.
Installing a Rear Module
If the Rear Module is installed, proceed to the section “Installing the ASI-310” on page 2-5.
Use the following procedure to install a Rear Module in your DFR-8300 series frame:
1. Locate the card frame slots on the rear of the frame.
2. Remove the Blank Plate from the slot you have chosen for the ASI-310 installation.
3. Install the bottom of the Rear Module in the Module Seating Slot at the base of the
frame’s back plane. (Figure 2.1)
Screw Hole
Module Seating Slot
Figure 2.1 Rear Module Installation in a DFR-8300 Series Frame (ASI-310 not shown)
4. Align the top hole of the Rear Module with the screw on the top-edge of the frame back
plane.
5. Using a Phillips screwdriver and the supplied screw, fasten the Rear Module to the back
plane of the frame. Do not over tighten.
6. Ensure proper frame cooling and ventilation by having all rear frame slots covered with
Rear Modules or Blank Plates.
This completes the procedure for installing a Rear Module in your DFR-8300 series frame.
2–4 • Installation
ASI-310 User Manual (Iss. 03)
Installing the ASI-310
Use the following procedure to install the ASI-310 in a DFR-8300 series frame:
1. Locate the Rear Module you installed in the procedure “Installing a Rear Module” on
page 2-4.
Notice — Heat and power distribution requirements within a frame may dictate specific slot
placements of cards. Cards with many heat-producing components should be arranged to
avoid areas of excess heat build-up, particularly in frames using convectional cooling.
2. Hold the ASI-310 by the edges and carefully align the card-edges with the slots in the
frame.
3. Fully insert the card into the frame until the rear connection plus is properly seated in the
Rear Module.
4. Verify whether your label is self-adhesive by checking the back of the label for a thin
wax sheet. You must remove this wax sheet before affixing the label.
5. Affix the supplied Rear Module Label to the BNC area of the Rear Module.
This completes the procedure for installing the ASI-310 in a DFR-8300 series frame.
ASI-310 User Manual (Iss. 03)
Installation • 2–5
Cabling for the ASI-310
This section provides information for connecting cables to the installed rear modules on the
DFR-8300 series frames. It is not necessary to terminate unused outputs.
Rear Module Cabling
This section provides cabling diagrams for the rear modules. The type of rear module depends on
the frame the card is installed in.
DFR-8310 Series Frames
Each MDL-R10 Full Rear Module accommodates one card and uses two slots. Each MDL-R10
provides a SMPTE 310M input, an ASI input, a SMPTE 310M monitoring output, one SMPTE
310M output, and an ASI output. (Figure 2.2)
DFR-8321 Series Frames
Each MDL-R20 Full Rear Module accommodates one card and uses two slots. Each MDL-R20
provides a SMPTE 310M input, an ASI input, a SMPTE 310M monitoring output, one SMPTE
310M output, and an ASI output. (Figure 2.3)
310 In
1 2
4
310 Out
310 MON
Out
310 In
1 2
ANLG OSD
Out
3
3
GPIOs
310 Out
5 6
ASI In
310 MON Out
GPIOs
4 5
ASI/OSD Out
Figure 2.2 Cabling for the MDL-R10 Rear Module
ASI In
ASI/OSD Out
Figure 2.3 Cabling for the MDL-R20 Rear Module
Connections Overview
This section briefly outlines the types of connections available on the rear modules.
310 In — BNC 1
BNC 1 accepts a SMPTE 310M Transport Stream input which can be converted to ASI and/or
used as a frequency reference for the 310 output. The input signal is internally terminated in
75ohms when the ASI-310 is installed. When the ASI-310 is removed from the rear module, this
input is terminated in the equipment connected to the 310 Out BNC.
2–6 • Installation
ASI-310 User Manual (Iss. 03)
ASI In — BNC 4 or BNC 5
BNC 4 (BNC 5 on the MDL-R10) accepts an ASI Transport Stream input for conversion to
SMPTE 310M. The input signal is internally terminated in 75ohms when the ASI-310 is installed
and unterminated otherwise.
310 Out — BNC 3
BNC 3 carries the SMPTE 310M output produced by conversion of the ASI input. When the
ASI-310 is removed from its slot, the rear module bypasses BNC 1 to BNC 3 directly.
310 Monitor — BNC 2
BNC 2 carries an inverted copy of the 310 output. When the ASI-310 card is removed from its
slot, there is no output from this BNC.
ANLG OSD Out — BNC 4 (MDL-R10 only)
When the ASI-310 front card-edge slide switch is in the Front position and the card is installed in
the DFR-8310 series frame with a MDL-R10, BNC 4 carries an analog video signal for use in
local setup of the card. When the switch is in the Rear position, this output is not valid.
ASI/OSD Out — BNC 5 or BNC 6
When the ASI-310’s front card-edge slide switch is in the Rear position, BNC 5 (BNC 6 on the
MDL-R10) is the output of the 310-to-ASI converter. This is the normal operating position. When
the switch is in the Front position, this jack carries a 259M serial digital (SDI) video signal for
use in local setup of the ASI-310 card. The switch is deliberately difficult to move inadvertently,
to ensure that an important ASI output is not interrupted by accidentally touching the switch.
GPI/O Outputs
The GPI/O outputs are provided on a nine-pin connector with eight logic outputs (3.3V) and one
ground connection. (Table 2.1) These GPI/O outputs carry the ASI-310’s GPI/O outputs that can
be used to control external equipment. Note that the GPI/O outputs are logic signals: the high
level is 3.3V and the low level is 0V. Each output is suitable for driving a logic circuit or LED
through a short cable. If you need to drive high-current or high-voltage loads, or loads that are
referenced to a different ground that the ASI-310 card, use an external relay circuit between the
GPI/O pin(s) and the load.
Table 2.1 GPI/O Output Pins
Pin
Function
ASI-310 User Manual (Iss. 03)
1
GPI/O1
2
GPI/O2
3
GPI/O3
4
GPI/O4
5
GPI/O5
6
GPI/O6
7
GPI/O7
8
GPI/O8
9
Ground
Installation • 2–7
Refer to Figure 2.4 for pinouts on the MDL-R10 and Figure 2.5 for pinouts on the MDL-R20.
G
8
7
6
5
4
3
2
1
Figure 2.4 GPI/O Pinouts for the MDL-R10
2–8 • Installation
1
2
3
4
5
6
7
8
G
Figure 2.5 GPI Pinouts for the MDL-R20
ASI-310 User Manual (Iss. 03)
Software Upgrades
This section provides instructions for upgrading the software for your ASI-310 using the
DashBoard Control System™.
Use the following procedure to upgrade the software on a ASI-310:
1. Contact Ross Technical Support for the latest software version file.
2. Launch the DashBoard client on your computer.
3. Display a tab for the card you wish to upgrade by double-clicking its status indicator in
the Basic Tree View.
4. From the Device tab, click Upload to display the Select File for upload dialog.
5. Navigate to the *.bin upload file you wish to upload.
6. Click Open and follow the on-screen instructions.
7. Click Finish to start the upgrade.
8. Monitor the upgrade.
•
A Upload Status dialog enables you to monitor the upgrade process.
•
The card reboots automatically once the file is uploaded. The card is temporarily
taken offline.
•
The reboot process is complete once the status indicators for the Card State and
Connection return to their previous status.
Operating Tip — If you are running DashBoard version 2.3.0 or lower, you must
click Reboot in the Device tab to complete the upgrade process.
This completes the procedure for upgrading the software on a ASI-310.
ASI-310 User Manual (Iss. 03)
Installation • 2–9
2–10 • Installation
ASI-310 User Manual (Iss. 03)
User Controls
In This Chapter
This chapter provides a general overview of the user controls available on the ASI-310.
The following topics are discussed:
•
Card Overview
•
Control and Monitoring
ASI-310 User Manual (Iss. 03)
User Controls • 3–1
Card Overview
This section provides a general overview of the ASI-310 card-edge components.
1
2
3
Figure 3.1 ASI-310 — Card-edge Components
1) OSD Switch (SW1)
2) Menu Switch (SW2)
3) Reset Button (SW3)
1. OSD Switch (SW1)
This slide switch can be used to enable the analog and SDI on-screen displays.
•
IN — When the switch is set to the IN position (closer to the rear of the card), the
ASI/OSD output is from the 310-to-ASI converter.
•
OUT — Moving the switch to the OUT position (closer to the front of the card) enables
the OSD on both the analog OSD and ASI/OSD outputs. This should only be done if the
ASI output is not in active use.
2. Menu Switch (SW2)
The recommended user interface for the ASI-310 is DashBoard, running on a computer
connected to the openGear frame through an Ethernet connection. If your frame does not have the
LAN option, or you do not have access to a computer with DashBoard, you can use the on-screen
display (OSD) in conjunction with the SW2. This requires an SDI picture monitor to be
connected to the card, or an analog video monitor if you are using the MDL-R10.
For details on the use of the Menu Switch and OSD, refer to the section “OSD Layout and
Navigation” on page 5-3.
3. Reset Button (SW3)
This button is used for rebooting the card.
3–2 • User Controls
ASI-310 User Manual (Iss. 03)
Control and Monitoring
This section summarizes the LEDs on the ASI-310 card-edge. Refer to Figure 3.2 for the location
of the LEDs.
POWER LED (DS1)
OSD LED (DS2)
OSD Switch (SW1)
DS3 LED
DS4 LED
ASI IN LED (DS5)
ASI/OSD OUT LED (DS6)
Menu Switch (SW2)
UNKNOWN REAR MODULE LED (DS7)
VIDEO ERROR LED (DS8)
OSD LED (DS9)
ASI IN LED (DS10)
310 IN LED (DS11)
ASI OVERFLOW LED (DS12)
Reset Button (SW3)
Figure 3.2 ASI-310 Card-edge Controls
Status and Selection LEDs on the ASI-310
The front-edge of the ASI-310 has LED indicators for alarm, and communication activity. Basic
LED displays and descriptions are provided in Table 3.1.
Table 3.1 LEDs on the ASI-310
LED
POWER
(DS1)
OSD (DS2)
Color
Display and Description
Green
When lit green, this LED indicates that the card is running with a
valid input.
Flashing
Green
When flashing green, this LED indicates that the bootloader is
waiting for a software upload.
Orange
When lit orange, this LED indicates that an error in the signal or
configuration is occurring.
Red
When lit red, this LED indicates that the card is not operational. This
will occur if, for example there is no video input. It also lights red
when the OSD is enabled.
Off
When unlit, this LED indicates there is no power.
Red
When lit red, this LED confirms the on-screen display is on.
Off
When unlit, this LED indicates the on-screen display is off.
DS3
This LED is not implemented.
DS4
This LED is not implemented.
ASI-310 User Manual (Iss. 03)
User Controls • 3–3
Table 3.1 LEDs on the ASI-310
LED
ASI IN (DS5)
ASI/OSD
OUT (DS6)
Color
Display and Description
Green
When lit green, this LED indicates the ASI input is present and valid.
Red
When red or flashing red, this LED indicates that no valid input is
present. This typically means that the input cable is disconnected.
Green
When lit green, this LED indicates that the ASI/OSD output
serializer has a valid input.
Red
When lit red, this LED indicates a hardware fault on the card.
Green
When lit green, this LED indicates the rear module is supported by
the card.
Unsupported
Rear Module
(DS7)
Red
Green
Unsupported
Video (DS8) Red
When lit red, this LED indicates that the rear module connected to
the ASI-310 is not suitable for use with the ASI-310. Operation will
not be correct.
When lit green, this LED indicates the video is supported by the card.
When lit red, this LED indicates that the signal connected to the
video input is a known type, but is not ASI; for example, it could be
SDI or HD-SDI. Operation will not be correct.
OSD (DS9)
This LED is redundant with DS2.
ASI IN (DS10)
This LED is redundant with DS5.
310 IN (DS11)
ASI
OVERFLOW
(DS12)
3–4 • User Controls
Green
When lit green, this LED indicates that there is a valid 310 input.
Red
When lit red, this LED indicates that there is no 310 input.
Green
When lit green, this LED indicates that the ASI input throughput is
suitable for conversion 310.
Red
When lit red, this LED indicates insufficient 310 bandwidth to carry
contents of ASI signal.
ASI-310 User Manual (Iss. 03)
Configuration
In This Chapter
This chapter explains how to use the user interface to set up the ASI-310. This discussion is based
on the use of DashBoard through a network connection. The order of sections in this chapter
follows the workflow required to setup the ASI-310 for operation. It is recommended that you
proceed through the following sections in order to achieve the best possible understanding of the
product. For information on using the OSD menus, refer to the chapter “Using the On-Screen
Menus” on page 5-1.
The following topics are discussed:
•
On-screen Display Settings
•
ASI-to-310 Converter Settings
•
310-to-ASI Converter Settings
•
GPI/O Settings
•
String Settings
•
Alarm Settings
•
Monitoring
ASI-310 User Manual (Iss. 03)
Configuration • 4–1
On-screen Display Settings
If you are using the on-screen display feature of the ASI-310, you must configure the display
options in the Settings tab in DashBoard.
To configure the on-screen display settings:
1. Launch the DashBoard client on your computer.
2. Display a tab in the Device View for the card you wish to configure by double-clicking
its status indicator in the Basic Tree View.
3. From the Device View, select the Settings tab.
4. Set the OSD Background Color to suit your requirements.
Resetting the Alarm Counters
The Settings tab provides an Alarm Counters Reset button. Clicking this button clears the
fields in the Alarm Counters status tab (located on the left side of the Device View in
DashBoard). For more information on the Alarm Counters status tab, refer to the section
“Alarm Counters Tab” on page 4-9.
Loading the Factory Defaults
Use the Reset button to reset all the parameters in the Settings tab to the factory default values.
Before loading the factory defaults, it is recommended to ensure the DataSafe™ feature is
disabled on the MFC-8300 Series Network Controller card in your frame. Refer to the MFC-8300
Series User Manual for details on disabling DataSafe.
4–2 • Configuration
ASI-310 User Manual (Iss. 03)
ASI-to-310 Converter Settings
The ASI to 310 tab provides options for configuring the ASI-to-310 converter feature.
To set up the ASI-to-310 converter:
1. Select the ASI to 310 tab.
ASI to 310 Tab
2. Use the 310 Output Bit Rate options to set the output data rate.
3. Use the Output Packet Size options to specify the number of bytes per packet in the
310 output.
This is normally 188 bytes, but you can set it to 204 or 208 bytes if needed for your
application. If the input packet size is different from the output size you specify, the
converter adjusts the number of dummy error-correction bytes appended to the basic
188-byte payload to achieve the desired total packet length.
4. Configure the PCR Restamping option.
It should normally be left at the On setting, since this minimizes PCR error and jitter in
the output. It does this by adjusting the PCR values to account for the slightly variable
packet processing delays caused by adding or deleting null packets to maintain the
specified output data rate and/or modify the packet size.
5. Set the 310 Output Clock to either Free-running or Lock to 310 Input.
If you have a high-accuracy high-stability 310 signal available, you can connect it to the
310 Input jack, and set this variable to Lock to 310 Input. Otherwise, it should be set to
Free-running which uses an accurate on-board frequency reference to generate the
output data rate.
6. Use the 310 Input Bit Rate to set the 310 reference input data rate. This must be set to
the correct value if you have selected Lock to 310 Input as the 310 Output Clock setting,
or if you are using the 310-to-ASI converter as discussed in the next section.
Note — When the 310-to-ASI converter is active and its input is from the ASI-to-310
converter, it is essential that you set the 310 Output Clock to Free-running. If you set it
to Lock to 310 Input, the converter would effectively lock its 310 clock to itself, which
would produce unspecified and possibly non-compliant output signals.
ASI-310 User Manual (Iss. 03)
Configuration • 4–3
310-to-ASI Converter Settings
There are two modes for the 310-to-ASI converter:
•
Packet Mode — All the bytes of each TS packet are output consecutively, and fill
characters (K28.5) are inserted between packets. When there are no bytes ready for
transmission, K28.5 characters are transmitted.
•
Byte Mode — Each SMPTE 310 byte that arrives at the converter input is transmitted on
the ASI output as soon as it is ready. The timing and packet size present in the 310 input
are preserved exactly in the ASI output. 310 Input Bit Rate sets the 310 input data rate to
either 19.39 or 38.78Mbps. This must be set to the correct value if you are using the
310-to-ASI converter. This same variable is available on the ASI to 310 Settings tab,
since this input can also be used as a frequency reference for the 310 output.
To set up the 310-to-ASI converter:
1. Select the 310 to ASI tab.
310 to ASI Tab
2. Use the Output Packet Size to adjust the number of bytes per packet in the ASI output.
This is normally 188 bytes, but you can set it as needed for your application. If the input
packet size is different from the output size you specify, the converter adjusts the
number of dummy error-correction bytes appended to the basic 188-byte payload to
achieve the desired total packet length.
3. Use the 310 Input Bit Rate to set the 310 input data rate. This must be set to the correct
value.
4–4 • Configuration
ASI-310 User Manual (Iss. 03)
GPI/O Settings
Use the following procedure to assign GPI/O outputs to error conditions:
1. Select the GPIO tab.
2. Select the GPI/O that you want to assign from the selector labeled GPI/O.
The eight selections are named GPIO 1 through GPIO 8. If you have renamed the
GPI/Os (discussed in the section “String Settings” on page 4-6), the names you have
assigned will display in this list instead.
3. Use the provided buttons to select the Condition that you want to trigger it.
•
Active level is the logic level that is present on the GPI/O output when it indicates
an error condition.
•
The default is High, but it can be set to Low if needed to meet the interface
requirements of other equipment.
4. To apply the new settings:
ASI-310 User Manual (Iss. 03)
•
Click Accept.
•
Click Yes.
Configuration • 4–5
String Settings
The Edit Strings tab allows you to assign a name to this ASI-310 card, to distinguish it in
DashBoard from other cards of the same type. It also lets you assign descriptive names to the
GPI/O outputs.
To configure a string:
1. Select the Edit Strings tab.
Edit Strings Tab
2. Enter a unique name in the Card ID field. For example, you could change the card ID to
“- Main” and as a result, the name displayed for the card on its tab and in the device list
is “ASI-310 - Main” instead of just “ASI-310”.
3. Assign each of the GPI/O outputs a description name. This name is used in the GPI/O
Status and Alarm Counters status tabs.
4. Apply the new settings as follows:
4–6 • Configuration
•
Click Apply.
•
Click Yes in the confirmation dialog box.
ASI-310 User Manual (Iss. 03)
Alarm Settings
The Alarms Settings tab allows you to specify the conditions that are included in the Card
Status tab and reported though SNMP if enabled on the frame.
To specify the error conditions to report:
1. Select the Alarms Settings tab.
Alarms Settings Tab
2. Select the Unsupported Rear Module box to report when the ASI-310 does not work
properly with the installed rear module; for example, it may be missing connectors that
are essential for the ASI-310's operation.
3. Select the Invalid Video (ASI) box to report when the ASI input is connected but is not
recognized as ASI.
4. Select the OSD Enabled box to report when the ASI/OSD output has been switched to
OSD mode, which is a serious error if you are using the ASI signal in downstream
equipment. If you are not using the ASI output, this is not an error condition and you can
disable this alarm.
5. Select the No Video (ASI) box to report when the ASI input signal is not connected.
6. Select the No Video (310) box to report that the 310 input signal is not connected or its
data rate is incorrect.
7. Select the Overflow (ASI) box to report when the ASI input data rate, minus any nulls,
is higher than the 310 Output rate. Consequently, data is being lost from the Transport
Stream.
8. Select the Unknown Rear Module box to report when the ASI-310 does not recognize
this rear module and thus may not work properly. This and the Unsupported Rear
Module alarm should only occur when a card is first plugged in i.e. before it is put into
service.
9. If you do not plan to use the 310-to-ASI converter or the Lock to 310 Input setting of the
310 Output Clock, you should clear the No Video (310) box, so that the absence of this
input does not cause the card status indicator to be red.
10. If you do not use the ASI-to-310 converter, you should clear the Invalid Video (ASI),
No Video (ASI) and Overflow (ASI) boxes.
ASI-310 User Manual (Iss. 03)
Configuration • 4–7
Monitoring
This section provides an explanation of the status tabs available when using DashBoard to
monitor the ASI-310. For a more complete description of DashBoard and its capabilities, refer to
the DashBoard User Manual.
Product Tab
The Product tab displays read-only information that is useful in discussing the operation of the
card with Ross Video’s Technical Support staff.
Alarms Status Tab
The Alarms status tab displays the ASI and 310 data rates and 310 null rate, which are the same
as those on the GPIO Status tab. It also displays the state of each of the monitored conditions.
The alarm conditions listed in the Alarms status tab are qualified by the selections made on the
Alarms setup tab.
4–8 • Configuration
•
Card Status — Any error conditions that are enabled on the Alarms setup tab are
reported in the Card Status field (red indicator) when they occur. Alarm conditions that
are disabled (the corresponding box in the Alarms setup tab is unselected) are not
reported in the Card Status field.
•
Incoming ASI — This field reports the speed and the packet size of the ASI input signal.
•
Incoming SMPTE 310 — This field reports the speed and the packet size of the SMPTE
310 input signal
•
Outgoing 310 NULL Rate — This field reports the percentage of null packets in the 310
output. If the ASI input data rate is equal to or greater than the 310 output rate, it is
essential that it contain enough null packets to allow the output data rate to be maintained
by deleting null packets when necessary. If not, the 310 output null rate is at or near 0%
and it is likely that the converter will eventually have to delete payload (i.e. non-null)
packets due to peaks in the incoming data-rate. This is a major error condition, which
normally changes the Card Status indicator to red.
•
Unsupported Rear Module — This field reports when the ASI-310 does not work
properly with this rear module; for example, it may be missing jacks that are essential for
the ASI-310's operation.
•
ASI Video Type — This field reports when the ASI input is connected but is not
recognized as ASI.
•
OSD — This field reports when the ASI/OSD output has been switched to OSD mode,
which is a serious error if you are using the ASI signal in downstream equipment. If you
are not using the ASI output, this is not an error condition and you can disable this alarm.
•
ASI Video — This field reports when the ASI input signal is not connected.
•
310 Video — This field reports when the SMPTE 310 input signal is not connected or its
data rate is incorrect.
•
Overflow (ASI) — This field reports that the ASI input data rate, minus any nulls, is
higher than the 310 Output rate. Consequently, data is being lost from the Transport
Stream.
•
Unknown Rear Module — This field reports when the ASI-310 does not recognize this
rear module and thus may not work properly.
ASI-310 User Manual (Iss. 03)
GPIO Status Tab
The GPIO Status tab displays the following read-only information:
•
The Card Status, Incoming ASI, Incoming SMPTE 310, and Outgoing 310 Null Rate
fields report the same information as described in the Alarm Status tab.
•
The GPIO 1-8 fields indicate the state of the eight GPI/O outputs. The normal non-error
state of these GPI/Os is typically “low”; in this case, any that display “high” indicate a
currently existing error condition that you need to investigate.
Alarm Counters Tab
The Alarm Counters tab displays the following read-only information:
•
The Card Status, Incoming ASI, Incoming SMPTE 310, and Outgoing 310 Null Rate
fields report the same information as described in the Alarm Status tab.
•
The GPIO 1-8 fields indicate the state for each GPI/O that has an alarm condition
assigned to it, the number of times that the Alarm condition has occurred since the last
time the counters were reset. Since the GPI/Os are associated with error conditions, the
Alarm Counters tab provides a record of the number and types of errors that have
occurred over time. You can clear these counters by clicking the Alarm Counters Reset
button located on the Settings tab.
ASI-310 User Manual (Iss. 03)
Configuration • 4–9
4–10 • Configuration
ASI-310 User Manual (Iss. 03)
Using the On-Screen Menus
In This Chapter
This chapter explains how to use the Menu switch (SW2) functions available on the On-screen
Display (OSD) of the ASI-310. It does not describe each available menu; for information on
these, refer to the chapter “Configuration” on page 4-1. The purpose of this chapter is to explain
how to navigate the menus and access the available functions and settings.
The following topics are discussed:
•
On-screen Display Overview
•
OSD Layout and Navigation
•
Using the Menus
ASI-310 User Manual (Iss. 03)
Using the On-Screen Menus • 5–1
On-screen Display Overview
This section briefly describes how to access and navigate through the menus in the on-screen
display (OSD). The OSD feature is displayed on a separate composite monitoring output. When
activated, the card status and parameters can be viewed and adjusted using the card-mounted
menu switch and an easy to use menu system.
For More Information...
•
on the switch locations on the card-edge, refer to the section “Card Overview” on
page 3-2.
OSD Switch Overview
The Menu switch is used to navigate the ASI-310 menu system and configure item parameters.
This switch is a five-direction, square, finger joystick.
Up
Back
In
Forward
Down
Figure 5.1 Menu Switch
With the card-edge facing you, use the following menu switch actions and Figure 5.1 to navigate
the menu parameters:
•
In — pressing once brings the menu system onto the monitor output, holding for two
seconds exits the menu system. This position is also used to enter the menu values and
parameters.
•
Up — pressing once selects the menu, item, or value above the current selection, holding
scrolls to the top of the available selections.
•
Down — pressing once selects the menu, item, or value below the current selection,
holding scrolls to the bottom of the available selections.
•
Forward — pressing once moves from menu to item, or item to value.
•
Back — pressing once moves from value to item, or item to menu.
5–2 • Using the On-Screen Menus
ASI-310 User Manual (Iss. 03)
OSD Layout and Navigation
When the ASI-310’s front OSD switch is in the normal “in” position, the OSD is off and its
output jack is the output from the 310-to-ASI converter. To use the OSD, move it to the “out”
position (closer to the front-edge of the card). A menu, similar to the one shown below, is
displayed on the OSD output.
ASI-310 Convertor
Product
Settings
Product
Manufacturer
Hardware Rev
Software Rev
Firmware Rev
Rear Module
Current (mA)
Serial Number
OSD Enabled
EXIT
ASI-310
B
A
A.2
40
400
N/A
Slot 8
Main OSD Screen — Product Status
The top line of the screen has three items (from left to right): Product, Settings, and Exit.
Product
This is the first in a list of Status screens. To view these screens, press the Menu switch In to
highlight the word Product, then press Menu switch Down once to view the GPIO Status screen,
and Down again for the next screen in the sequence. These are the same Status fields described in
the chapter “Configuration”.
Settings
This is the first in a list of Setup menus. To view these, press the Menu switch Forward to
advance the selection bar to the word Settings, then press the Menu switch In to highlight it.
Now press the Menu switch Down once to view the ASI to 310 menu, and Down again for the
next menu in the sequence. These are the same Setup menus described in the chapter
“Configuration”
Note — While editing numeric fields, Forward and Back allow you to select
individual digits, while Up and Down change the value of the selected digit.Numeric
entry is completed by pressing the Menu switch In. This also applies to editing
alphanumeric values in the Edit Strings menu.
Exit
To turn off the OSD: press the Menu switch Forward to advance the selection bar to the word
Exit, then press the Menu switch In.
To turn the OSD back on, press the Menu switch In again. This selection is somewhat redundant,
since you should return the front OSD switch to the “in” position anyway to turn the OSD off.
ASI-310 User Manual (Iss. 03)
Using the On-Screen Menus • 5–3
Using the Menus
The available menus that can be selected via the OSD are described in Table 5.1.
Table 5.1 Available Menus
Status (left column)
Setup Menus (center column)
Exit (right)
Product
Settings
Exit
GPIO Status
ASI to 310
Alarms
310 to ASI
Alarm Counters
GPIO
Edit Strings
Alarms
The use of the menus to change settings will be illustrated by the following example:
1. Navigate to the Setup Menus entry on the top row, as discussed previously, by using the
Forward and Back positions of the Menu switch.
2. If the Menu name (for example, Settings) is highlighted (brighter than other text), skip
to step 3. If it is not highlighted, press the Menu switch In to highlight it.
3. Press the Menu Switch Down or Up to step through the available menus.
4. When you reach Settings, select it by pressing the Menu switch In. The display should
be similar to the one shown below.
ASI-310 Convertor
Product
Settings
OSD Color
OSD Video
Counters
Factory Default
EXIT
White
525 Line
Reset
Reset
OSD Enabled
Slot 8
OSD Settings Menu
5. Press the Menu switch Down or Up to step through the available items that you can set
on this menu.
6. When you reach the OSD Color item, select it by pressing the Menu switch In.
7. Press the Menu switch Down or Up to step through the available values for this item.
Note that the background color changes at each step.
8. When you reach the desired value (desired background color in this example), select it
by pressing the Menu switch In.
9. Repeat steps 5-8 to select values for the other settings that you want to change.
10. To switch to a different menu: press the Menu switch Up or Down repeatedly until the
selection bar moves to the title. Press the Menu switch In. Return to step 3.
5–4 • Using the On-Screen Menus
ASI-310 User Manual (Iss. 03)
Specifications
In This Chapter
This chapter provides the technical specification information for the ASI-310. Note that technical
specifications are subject to change without notice.
The following topics are discussed:
•
Technical Specifications
ASI-310 User Manual (Iss. 03)
Specifications • 6–1
Technical Specifications
This section provides technical specifications for the ASI-310.
.
Table 6.1 ASI-310 Technical Specifications
Category
Parameter
Number of Inputs
Signal Standards Accommodated
Transport
Stream Inputs Impedance
2
1 input: DVB-ASI (EN 50083-9)
1 input: SMPTE 310
75ohm terminating
Equalization
Over 150m (500ft) of Belden 1694A cable
Return Loss
>15dB to 270MHz
Number of Outputs
3
Signal Standards Accommodated
Transport
Stream
Outputs
Specification
2 outputs: SMPTE 310
1 output: DVB-ASI (dual-purpose with 259M OSD)
Impedance
75ohm
Return Loss
>10dB to 270MHz
Signal Level
800mV ±10%
DC Offset
0Volts ±50mV
Rise and Fall Time (20-80%)
750ps typical
Overshoot
<8%
Jitter
<250ps
SMPTE 310 free running bit rate
19,392,658 or 38,785,317 bits/sec ±2.8ppm
On-Screen
Outputs
Display (OSD)
MDL-R10: 1 NTSC Analog and 1 SMPTE 259 SDI a
MDL-R20: 1 SMPTE 259 SDI a
GPI/O Outputs Number and type of outputs
8 logic outputs (3.3v) and 1 ground
Power
a.
Max. Power Consumption
5W
Available as an ASI output in normal operation.
6–2 • Specifications
ASI-310 User Manual (Iss. 03)
Service Information
In This Chapter
This chapter contains the following sections:
•
Troubleshooting Checklist
•
Warranty and Repair Policy
ASI-310 User Manual (Iss. 03)
Service Information • 7–1
Troubleshooting Checklist
Routine maintenance to this openGear product is not required. In the event of problems with your
ASI-310, the following basic troubleshooting checklist may help identify the source of the
problem. If the frame still does not appear to be working properly after checking all possible
causes, please contact your openGear products distributor, or the Technical Support department at
the numbers listed under the “Contact Us” section.
1. Visual Review — Performing a quick visual check may reveal many problems, such as
connectors not properly seated or loose cables. Check the card, the frame, and any
associated peripheral equipment for signs of trouble.
2. Power Check — Check the power indicator LED on the distribution frame front panel
for the presence of power. If the power LED is not illuminated, verify that the power
cable is connected to a power source and that power is available at the power main.
Confirm that the power supplies are fully seated in their slots. If the power LED is still
not illuminated, replace the power supply with one that is verified to work.
3. Re-seat the Card in the Frame — Eject the card and re-insert it into the frame.
4. Check Control Settings — Refer to the Installation and User Controls sections of this
manual to verify all user-adjustable component settings
5. Input Signal Status — Verify that source equipment is operating correctly and that a
valid signal is being supplied.
6. Output Signal Path — Verify that destination equipment is operating correctly and
receiving a valid signal.
7. Unit Exchange — Exchanging a suspect unit with a unit that is known to be working
correctly is an efficient method for localizing problems to individual units.
Reset Button
In the unlikely event of a complete card failure, you may be instructed by a Ross Technical
Support specialist to perform a complete software reload on the ASI-310.
Use the following procedure to reload the software on a ASI-310:
1. Press and hold the Menu switch.
2. While holding the Menu switch, press the Reset button.
3. Release the Reset button and then the Menu switch.
•
The POWER LED (DS1) will flash green while the card is waiting for a new
software load.
•
If a new software load is not sent to the card within 60 seconds, the card will
attempt to restart with its last operational software load.
•
Software loads can be sent to the ASI-310 via the connection on the rear of the
frame.
This completes the procedure for reload the software on a ASI-310.
7–2 • Service Information
ASI-310 User Manual (Iss. 03)
Warranty and Repair Policy
The ASI-310 is warranted to be free of any defect with respect to performance, quality, reliability,
and workmanship for a period of FIVE (5) years from the date of shipment from our factory. In
the event that your ASI-310 proves to be defective in any way during this warranty period, Ross
Video Limited reserves the right to repair or replace this piece of equipment with a unit of equal
or superior performance characteristics.
Should you find that this ASI-310 has failed after your warranty period has expired, we will
repair your defective product should suitable replacement components be available. You, the
owner, will bear any labor and/or part costs incurred in the repair or refurbishment of said
equipment beyond the FIVE (5) year warranty period.
In no event shall Ross Video Limited be liable for direct, indirect, special, incidental, or
consequential damages (including loss of profits) incurred by the use of this product. Implied
warranties are expressly limited to the duration of this warranty.
This ASI-310 User Manual provides all pertinent information for the safe installation and
operation of your openGear Product. Ross Video policy dictates that all repairs to the ASI-310 are
to be conducted only by an authorized Ross Video Limited factory representative. Therefore, any
unauthorized attempt to repair this product, by anyone other than an authorized Ross Video
Limited factory representative, will automatically void the warranty. Please contact Ross Video
Technical Support for more information.
In Case of Problems
Should any problem arise with your ASI-310, please contact the Ross Video Technical Support
Department. (Contact information is supplied at the end of this publication.)
A Return Material Authorization number (RMA) will be issued to you, as well as specific
shipping instructions, should you wish our factory to repair your ASI-310. If required, a
temporary replacement frame will be made available at a nominal charge. Any shipping costs
incurred will be the responsibility of you, the customer. All products shipped to you from Ross
Video Limited will be shipped collect.
The Ross Video Technical Support Department will continue to provide advice on any product
manufactured by Ross Video Limited, beyond the warranty period without charge, for the life of
the equipment.
ASI-310 User Manual (Iss. 03)
Service Information • 7–3
Contact Us
Contact our friendly and professional support representatives for the following:
•
Name and address of your local dealer
•
Product information and pricing
•
Technical support
•
Upcoming trade show information
PHONE
General Business Office
and Technical Support
613 • 652 • 4886
After Hours Emergency
613 • 349 • 0006
Fax
613 • 652 • 4425
General Information
solutions@rossvideo.com
Technical Support
techsupport@rossvideo.com
Ross Video Limited
8 John Street,
Iroquois, Ontario, Canada
K0E 1K0
Ross Video Incorporated
P.O. Box 880,
Ogdensburg, New York, USA
13669-0880
E-MAIL
POSTAL
SERVICE
Visit Us
Please visit us at our website for:
•
Company information
•
Related products and full product lines
•
On-line catalog
•
News
•
Testimonials
Ross Part Number: ASI310DR-004-03
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