Z Microsystems | StarGate 20 | User manual | Z Microsystems StarGate 20 User manual

FIELD-READY
FIELD-READY
FIELD-READY
STARGATE
18
User Manual
Z ZMicrosystems
Microsystems
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Regulatory
FCC INFORMATION
1. Use the power
and video
cables supplied
with this
equipment to
help prevent
interference with
radio and
television
reception. The
use of cables
and adapters
may cause
interference with
electronic
equipment in
the vicinity of
this unit.
56)4/)6-
&
2. This equipment
has been tested
and found to
comply with the limits for Class “A” digital
devices, pursuant to certain limits imposed
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by Part 15 of the FCC rules.
These limits are designed to
provide reasonable protection
against harmful interference in
when equipment is operated in
commercial environments. This
equipment generates, uses and
can radiate radio frequency
energy, and, if not installed
and used in accordance with
the instruction manual, may
cause harmful interference to
radio communications.
3. Operation of this equipment
in a residential area is likely to
cause interference in which
case the user will be required
to correct the interference at his
own expense. Changes or
modifications not expressly
approved by Z Microsystems
could void user’s authority to operate the
equipment
Contents
STARTING POINT
Shipment Contents
User Manual
Product Description
Tools Required
Precautions
4
4
4
5
6
6
MAINTENANCE
Clean Front Panel
16
16
TROUBLESHOOTING
17
SPECIFICATIONS
18
INSTALL STARGATE
7
PROTECTOR REMOVAL
9
APPENDIX
Warranty
Y2K Compliance
19
19
22
CONNECTING CABLES
10
POWER UP
10
MONITOR ADJUSTMENTS
Initial Setup And Adjustments
Controls
Saving Settings
Tips And Techniques
11
11
12
13
14
SUPPORT
Further Help
Replacing Parts
Providing Feedback
23
23
24
24
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Starting Point
Congratulations on selecting a rugged field-ready StarGate -- the ultra rugged
flat display.
SHIPMENT CONTENTS
USER MANUAL
The StarGate shipping box contains
the following:
The User Manual comes in two
formats: printed hardcopy or CDROM. This Manual is also available
on the Z Microsystems website
(www.zmicro.com).
• The StarGate
• AC Power Cable
• User Manual
We recommend you read this manual
as follows:
Remember to save your original
shipping container and packing
material to transport or ship the unit.
Carefully follow the instructions in the
Installation chapter for hookup and
initial control settings. Refer to the
Operation chapter for a complete
description of all the user controls,
and the Maintenance and
Troubleshooting chapters for care and
correcting any unforeseen problems
with the system. The Appendix
chapters are provided for quickly
finding technical information about
the unit.
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Starting Point
PRODUCT DESCRIPTION
The rugged
lightweight
StarGate offers
MIL-tailored
high-end liquid
crystal displays
(LCD’s) that can
adapt to specific
needs.
Dual locks hold
the StarGate
firmly in the
viewing position.
Quick release
levers allow it to
swing open.
The StarGate can
be opened all
the way for
access to
storage items
and other
sensitive
equipment.
A StarGate is
built to easily
withstand harsh
environmental
conditions.
Automatic Phase
Adjust functions
lock to drifting
graphic
generator clocks
and the Triple
Frame Buffer
allows a wide
range of input
signal refresh
rates.
rack. Dual locks
hold the
StarGate firmly in
the viewing
position. Quick
release levers
allow it to swing
open for access
to storage items
and other
sensitive
equipment
behind.
Available in 16”,
17”, 18” and 20”
active display
areas, featuring
up to 1280 x
1024 pixel
resolution.
StarGate displays
plug-and-play
with any
workstation, PC
or X-Terminal and
with active-matrix
LCD technology it
provides
astounding color
and clarity.
submarines,
vehicles and
mobile shelters.
The StarGate is
only 2.5” deep
and 15.75” (9U)
in height. It
attaches to the
front of RETMA
rails in standard
19” racks and
transit cases and
requires no
space inside the
With special
airborne and
shipboard
extended shock
vibration and
shock
specifications,
the StarGate will
stand up to the
most extreme
environmental
conditions.
Fully sealed in a
lightweight
aluminum
enclosure, the
StarGate target
application
platforms include
airplanes,
helicopters,
surface ships,
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The StarGate
features a user
replaceable
safety glass
protective lens,
front control
panel, and low
power usage
extends the life of
the display.
Also, radiation
protection is
designed into the
system to make it
less susceptible
to
electromagnetic
interference.
Starting Point
TOOLS REQUIRED
Required Tools and Equipment
WARNING: To avoid shock
hazard:
• Phillips screwdriver with about 10"
shaft.
• Do not connect or disconnect
the unit during an electrical
storm.
• The power cord plug must be
connected to a properly wired
and grounded power outlet.
• Any equipment to which the
unit will be attached must also
be connected to properly wired
and grounded power outlets
• The socket outlet shall be
installed near the equipment
and shall be easily accessible.
.
PRECAUTIONS
In preparation to install the StarGate,
take the following precautionary
steps:
NOTE: For the fastest and
easiest installation of
the StarGate, follow
these steps in the
sequence they are
presented.
Verify the StarGate power switch is off.
If the power is off, the light on the front
panel will not be illuminated.
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Install StarGate
It is worth getting oriented to the StarGate before mounting it in the rack.
The StarGate is a flat
LCD that mounts on the
front of the RETMA rails
of a standard 19” rack.
The dual locks can be
seen on the vertical
handle to the left. The
display controls are
located on the bottom
below the display.
Using both hands,
press and slide the lock
releases inside the
handle on the left side
of the display towards
each other to release
the locks and allow you
to swing open the
StarGate.
On the right side of the
back is the on/off switch,
with the receptacle for
the AC power cord on
the power supply on the
bottom.
The StarGate display
swings out to the right.
The bracket that mounts
to the front of the
RETMA rails is on the
left.
On the top and bottom
of the mounting bracket
is the receptacle for
securing the display flat
against the rack.
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On the center left side
of the back is the mini
din receptacle for the
power plug for the cord
that leads from the
power supply to the
display. Also, the video
connector.
Install StarGate
NOTE: All four screw
holes in the
RETMA rail must
be visible through
the four screw
holes on both sides
of the StarGate. If
not, move the
StarGate up or
down until all
four holes are
visible.
It is important to use the
proper screws.
To secure the StarGate
to the frame, use four
Panhead Phillips screws
and washers on each
side, for a total of eight.
One person hold the
right side of the
StarGate, while the
other person secures the
first screw in the upper
left corner of the unit.
Before using any
additional screws, check
to see that all the
remaining seven holes
in the StarGate line up
with the screw holes in
the RETMA rails.
Test the fit by opening
and closing the
StarGate several times.
For a final adjustment,
make sure that the back
plate is flush against the
RETMA rail and the
back plate is square to
the RETMA rails.
Once positioned,
tighten down the screws.
Then secure the
remaining seven screws.
Do NOT tighten the
screws.
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NOTE: Installing the
StarGate requires
two people, one to
hold the unit,
while the other
secures the unit
with screws.
Test the adjustment by
opening and closing the
StarGate display
several times.
If there is any binding,
check for alignment and
repeat the previous
step.
Protector Removal
The display protective lens is intended to protect the surface of the screen from
damage while in transit or during storage. The protective lens is not intended
to be used while the StarGate is in operation, but can be used.
Make sure the StarGate
is in the closed position.
Move the protective lens
release catch (located
above the display) up.
While holding up the
release catch, slide the
protective lens to the left
or right.
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Slide the protective lens
off the edge of the
display.
To reinstall the display
protector during long
storage or shipping, just
reverse this process.
Connecting Cables
Connect the AC power
cable on the right back
side of the StarGate to
AC power outlet. The
socket outlet shall be
installed near the
equipment and shall be
easily accessible.
Connect the power
cable on the left back
side of the StarGate to
the power supply. Be
sure the flat part of the
connector is facing the
back of the StarGate.
Connect the power
cable from the power
supply to the StarGate
display. Be sure the flat
part of the connector is
facing the back of the
StarGate.
Connect the video plug
to the outlet on the left
side of the StarGate
back.
The completed connections should include
input power, the
converted power supply
to the display back and
the video input.
Power Up
Be sure the on/off
switch on the back right
side of the StarGate is
on (zero down).
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Monitor Adjustments
INITIAL SETUP AND ADJUSTMENTS
The StarGate features pushbutton
controls on the lower front of the
display screen. For adjustments use
the following controls to fine tune the
image on the screen:
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Monitor Adjustments
The StarGate can store screen settings
for multiple resolutions, which is
especially useful when it is used with a
graphics card that supports a range of
resolutions. The resolutions supported by the StarGate include:
• 1280 x 1024, SXVGA
• 1024 x 768, XGA
• 832 x 624, Mac
• 800 x 600, SVGA
• 640 x 480, VGA
• 720 x 400, VGA Tet
• 640 x 400, PC9801
TIPS AND TECHNIQUES
Graphics cards create a wide variety
of screen resolutions. The StarGate
needs to be “educated” to interact
properly with your system’s graphics
card. Once the StarGate has been
educated, the settings can be saved
and the StarGate will not need to be
adjusted again, unless the graphics
cards are changed.
This section provides a thorough
tutorial on adjusting the settings for
the StarGate.
Unlike CRT’s, flat panel displays do
not require a high refresh rate for
better display quality. In some cases,
a high refresh rate may have a
negative effect on display quality. If
all display artifacts are not removed
by the following procedure, try a
lower vertical refresh rate setting on
the computer system’s graphics card.
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Monitor Adjustments
Step 1: Power Up
After the installation instructions have
been followed:
• Turn on power to the computer/
workstation.
• Turn on power to the StarGate.
The StarGate will then:
• Illuminate the “Power” indicator on
the front panel.
• Perform self tests.
• Search for and automatically
determine the frequencies and sync
type of the incoming video signals.
• Illuminate the “stby” indicator on
the front panel while powering up
and searching for proper sync
signals.
• Extinguish the “Stby” indicator on
the front panel after acquiring
proper sync signals.
• Display the video image on the
screen.
NOTE: A black band at the top and
bottom of the display may be visible
at certain resolutions. This is
normal, as the expanded screen in
some resolutions does not precisely
fit the StarGate screen dimensions.
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Monitor Adjustments
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Monitor Adjustments
NOTE: See “Saving Settings” earlier in
this manual for a complete
discussion of this subject.
Step 7:
The screen settings will automatically
be saved as long as the power is
maintained for at least five seconds
after the last adjustment.
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Saving Adjustments
Maintenance
CLEAN FRONT PANEL
WARNING: Be sure to turn off the power
before performing any maintenance
on the StarGate
• Gently wipe the front panel of the
StarGate with a soft cloth.
• Remove finger marks and grease
with a damp cloth and mild
detergent. DO NOT use solvents
or abrasives.
• Never use flammable cleaning
material to clean the front panel of
the StarGate or other electrical
apparatus.
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Troubleshooting
• Power light does not illuminate
• Check that power cable is properly
connected to 110 vac power
supply.
• Check that front panel power switch
is on.
• Check that power switch on back of
StarGate display is on.
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Specifications
DISPLAY
SIZE
Display Type
Resolution
Pixel Configura
Video Input
Separate sync
Horizontal sync
Vertical sync
Sync on Green
Pixel Frequenc
Color Palette
Contrast Ratio
Pixel Pitch
Luminance
Diagonal Dim.
Horizontal
Vertical
Viewing Angle
Control
Optical Resp. T
Power Consum
Power Supply
Current
18 - inch
AMLC
Up to 1280 x 1024 @ 60 Hz
RGB Vertical Stripe
Analog RGB 0.7Vp-p/75 Ohm Pos.
TTL level
Positive/Negative
Positive/Negative
Video 0.3 Vp-p Negative
Up to 135 MHz
24-bits per color pixel; 16.7 million
230:1, typical
.2805 mm x .2805 mm
200 cd/m2 (typical)
18.1"
(359 mm)
(287.2 mm)
+/-70º
H Pos, V Pos, Clock, H Wd, Pwr,
TR 10 TF 35 ms (typ)
60 W
AC 90-240 V input @ 50/60Hz
1.0 A @ 100 - 120 V / 0.5 @ 220 -
CABLING
Display Cable
Power Cable
6' cable, HD15 (opt. 13W3 or BNC)
6' cable, IEC
OPTIONS
Touch Panel
Protective Lens
Yes
PACKAGING
Total Size
Total Weight
15.75”H ( 9U ) x 4”D x 19”W
22 lbs.
ENVIRONMENTAL
Operating Tem
Non Operating
Operating Hum
Non Operating
Shipping Humi
Non Operating
Operating Altitu
0º to + 40º C
-25º to + 60º C
20 to 95% Non condensing
5% to 95% Non condensing
5% to 95%
0 to 40,000 ft.
0 to 10,000 ft.
POWER
RELIABILITY
(MTBF)
Operating Life
Maintainability
10,000 hours
10 years
<20 minutes
REGULATORY
Safety
UL 1950
EMI/RFI
FCC Class A, Mil Std
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Appendix
WARRANTY
1 Year Extended Warranty
Extent of Limited Warranty
1. Z Microsystems, Inc. (Z Micro) warrants to the end-user that Z Micro
products will be free from defects in materials and workmanship for a
specified time after the date of purchase. The duration of this limited
warranty is stated above. Certain additional conditions and limitations of Z
Micro’s warranty are stated in the User Guide. Those conditions and
limitations include: For software products, the warranty applies only to the
media upon which the product is recorded; and Z Micro does not warrant
the operation of any product to be uninterrupted or error free.
2. Z Micro’s limited warranty covers only those defects which arise as a result
of normal use of the product, and do not apply to any: Improper or
inadequate maintenance; Hardware add-in boards, software, or interfacing
not supplied by Z Micro; Unauthorized modification or misuse; Operation
outside the product’s environmental specifications; or improper maintenance.
3. If Z Micro receives, during the applicable warranty period, notice of a defect
in a hardware product which is covered by Z Micro’s warranty, Z Micro shall
either repair or replace the product, at its option. Any replacement product
may be either new or like new, provided that it has functionality at least
equal to that of the product being replaced.
4. If Z Micro is unable to repair or replace, as applicable, a defective product
which is covered by Z Micro’s warranty, Z Micro shall, within a reasonable
time after being notified of the defect, refund the purchase price for the
product, provided the product is returned.
5. This Limited Warranty Statement gives the customer specific legal rights. You
may also have other rights which vary from state to state in the United States,
from province to province in Canada, and from country to country elsewhere
in the world.
Limitations of Warranty
1. NEITHER Z MICRO NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY
OTHER WARRANTY OF ANY KIND, WHETHER Z MICRO AND ITS THIRD
PART SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
2. To the extent that this Limited Warranty Statement is inconsistent with the law
of the locality where the customer uses the Z Micro product, this Limited
Warranty Statement shall be deemed modified to be consistent with such
local law. Under such local law, certain limitations of this Limited Warranty
Statement may not apply to the customer. For example, some states in the
United States, as well as some governments outside the United States
(including provinces in Canada), may: Preclude the disclaimers and
limitations in this Warranty Statement from limiting the statutory rights of a
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Appendix
WARRANTY
consumer (for example, Australia and the United Kingdom); Otherwise
restrict the ability of a manufacturer to make such disclaimers or impose
such limitations; Grant the customer additional warranty rights, specify the
duration of implied warranties which the manufacturer cannot disclaim, or
not allow limitations on how long an implied warranty lasts.
3. To the extent allowed by local law, the remedies provided in this Warranty
Statement are the customer’s sole and exclusive remedies.
Limitations of Liability
1. EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL Z MICRO BE LIABLE FOR ANY
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL
THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
FAQ’S --- FREQUENTLY ASKED QUESTIONS
What equipment is covered?
Schedule A attached to the warranty
statement that comes with the equipment
lists the equipment covered.
What failures are covered?
Any type of workmanship or equipment
hardware failures arising from normal
use of the equipment is covered. Excluded
are for problems related to abuse, acts of
god, or acts of war. Software problems are
not covered.
Who do I call?
Telephone or fax the Customer Service
Dept. at Z Microsystems: (858) 657-1000
x2 voice (858) 657-1001 fax Please have
the equipment serial number and a
description of the problem ready when you
call. It is also handy to know the version of
the operating system you are using.
How long does it take?
Your equipment should be returned to you
within 30 days of its receipt at the factory.
In many cases it will be less (our goal is to
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Appendix
WARRANTY
have your equipment on its way back
within 5 days). However, if the damaged
equipment has to be serviced by the
original manufacturer (Seagate, NEC, for
example), it may take longer.
Are there any extra costs?
The only per incident cost you will incur is
Freight In to return the equipment to the
factory. Your extended warranty covers all
of the costs associated with the repair and
the return shipment of the covered equipment.
What about classified data?
Do not send any data storage equipment
that contains classified material. There are
no provisions for handling classified
material.
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Appendix
Y2K COMPLIANCE
Z Microsystems has achieved full Y2K Compliance.
In late 1997, the company’s senior management assigned a Y2K Project Team
that consists of a cross-functional representation from information technology,
procurement, manufacturing, test and development, finance, general affairs,
engineering, marketing and facilities organizations to address the Year 2000
issues.
The Assessment/Rectification Phase of the Year 2000 efforts and full compliance
for all mission critical internal systems were accomplished as scheduled by the
end of Q1, 1999. Contingency development and validation of the company’s
overall Year 2000 readiness will continue through 1999.
The following strategically important categories have been assessed for Year
2000 readiness:
Suppliers and Service Providers Readiness.
All major strategic suppliers are assessed to
be Year 2000 compliant.
Most of the company’s service providers’
compliance efforts will continue through
1999. Major concerns and efforts will be
focused on the company’s shipping
companies in 1999.
Z Microsystems Internal Systems
All mission critical internal systems are
determined to be fully Year 2000 Compliant. A few minor Year 2000 related issues
need to be addressed in 1999.
Z Microsystems Products
All Z Microsystems products are in full compliance.
The company’s MIS has taken the lead and worked with the Finance Department to develop comprehensive Year 2000 Contingency Plans for the
company’s mission critical application systems to assure the continuity of daily
business.
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Support
FURTHER HELP
If you are unable to correct any
problem yourself, contact:
Z Microsystems at:
(858) 657-1000
Fax: (858) 657-1001
Website: www.zmicro.com
Before calling, please have available
as much of the following information
as possible:
1. Model and serial number from the
label on the monitor.
2. Purchase P.O.
3. Description of problem.
NOTE: If possible, stay by the computer.
The Z Microsystems Technical
Support Representative may wish to
go through the problem over the
telephone.
4. Computer type and model.
5. System configuration (hardware
fitted, etc.).
6. System BIOS version number.
7. Operating System and version
number.
8. Display driver version number.
9. Video Adapter type.
NOTE: More help, late-breaking news and
details of the latest accessories for
these products may be found on the
worldwide web at: http://
www.zmicro.com
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Support
REPLACING PARTS
If the Z Microsystems Technical
Support Engineer determines that the
product needs to be replaced, a
Customer Service Representative will
issue a Return Material Authorization
(RMA) number and return address.
A RMA number is required to return a
product to Z Microsystems, regardless
of the reason for the return.
The following information is required
when returning Z Microsystems
products:
1. Model number
2. Serial number
3. Date of purchase
4. Proof of purchase (use the invoice
or packing slip)
5. Customer ship-to address and any
special shipping requirements
6. Specific and detailed description of
the problem
PROVIDING FEEDBACK
We value your feedback on our
products, their performance, any
problems and constructive suggestions. Please send such productive
information in writing to:
Customer Service
Z Microsystems 5945 Pacific Center
Blvd., Suite 509 San Diego, CA
92121-4309
or www.zmicro.com
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Z Microsystems, Inc.
5945 Pacific Center Blvd., Suite 509
San Diego, CA 92121
Phone: (858) 657-1000
Fax; (858) 657-1001
Website: www.zmicro.com
Copyright 1999 Z Microsystems, Inc. All Rights Reserved
Doc# 27-0005UM Issued 11/00 Rev 1.0
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