Alcatel | 4020 | AlcatelOmniPCX Enterprise

Alcatel Premium Reflexes™
Alcatel OmniPCX Enterprise
How to use this guide
You have an Alcatel Premium REFLEXES digital telephone.
The large display and and alphabetic keypad ensure ease and comfort of use.
• Audio keys
• Actions
Off-hook
Loudspeaker
Hang up
Hands free
Description of an action or
context
Reduce volume
• Display
Increase volume
Partial view of the display
• Programmable keys and icons
Line or programmable key
Icon corresponding to a key
Pre-programmed key
• Other fixed keys
i
• Other symbols used
OR
Alternative to action
sequence
AND/OR
Alternative to action
sequence
• Keypad
Numeric keypad
Alphabetic keypad
2
ABC
Fixed key (eg: MENU)
Important information
Specific key on numeric
keypad
Symbols can be enriched by small icons or text.
1
The availability of some of the functions described in this guide may
depend on your system version or configuration. If you are in doubt,
consult your system supervisor.
We suggest that you consult the corresponding user manual for more detailed
information on your telephone.
2
Contents
Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4
1.
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1.3 Calling using your personal directory . . . . . . . . . . . .
1.4 Calling your correspondent by name . . . . . . . . . . . . .
1.5 Redialling the last number dialled (Redial) . . . . . . . . .
1.6 Making a call-back request . . . . . . . . . . . . . . . . . . . . .
p.
p.
p.
p.
p.
p.
p.
2.
Handling several calls . . . . . . . . . . . . . . . . . . . . . . .
2.1 Calling a second correspondent (enquiry call) . . . . . .
2.2 Answering a second call . . . . . . . . . . . . . . . . . . . . . . .
2.3 Switching between calls (broker call) . . . . . . . . . . . . .
2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5 Conversing with two correspondents (3-way conference)
p. 9
p. 9
p. 9
p. 10
p. 10
p. 10
3.
Customizing your telephone . . . . . . . . . . . . . . . . .
3.1 Programming your personal codel . . . . . . . . . . . . . . .
3.2 Programming your personal directory . . . . . . . . . . . .
3.3 Programming a function on an unassigned key . . . . . .
3.4 Selecting your ringer tune . . . . . . . . . . . . . . . . . . . . .
3.5 Adjusting the display and icon brightness . . . . . . . . . .
3.6 Selecting the language . . . . . . . . . . . . . . . . . . . . . . . .
p.11
p. 11
p. 11
p. 12
p. 12
p. 13
p. 13
4.
While you are away - When you return . . . . . . . .
4.1 Forwarding your calls to another number (immediate
forward) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Forwarding your calls to the voice mail . . . . . . . . . . .
4.3 Cancelling forwarding on your return . . . . . . . . . . . .
4.4 Consulting your messages on your return . . . . . . . . .
p.14
6
6
6
6
7
8
8
p. 14
p. 14
p. 14
p. 15
3
Your telephone
Light indicates messages
received
Display
Comprises 1 line and several pages
of information about your
correspondent
To programme
your telephone
To call using your
personal directory
i
To access the
various message
services
Secret to isolate you
from your correspondent
To transfer a call to
another terminal
(multi-line mode)
Interphone so that your
telephone answers
automatically without you
having to off-hook
To end a call or exit from
programming
Audio keys
Loudspeaker (LS)
To share a conversation
To reduce
the volume of the LS
or handset
To increase
the volume of the LS
or handset
Hands free to call or answer
without off-hooking
4
Alphanumeric keypad for
calling by name
Protected by a flap, raise the
flap to expose the keypad
Programmable keys and icons
These keys are divided into line keys and function keys. Each key has a corresponding
icon.
Line icons
Incoming call (flashing)
Call in progress
Call on hold
Call on common hold
Function icons
Function active
Function requiring action
Telephone or line busy (supervision)
Certain keys are preprogrammed (these keys differ according to the
configuration of your telephone (single-line or multi-line)).
to switch between two calls (single-line terminal)
to temporarily store a number
ISDN
to consult the list of unanswered ISDN calls or to make an ISDN call
to cancel an enquiry call (single-line terminal)
to automatically redial the last number dialled
to divert calls to another terminal
Installing the label on the telephone
A printed label is supplied with the telephone to be placed under the programmable
4
keys.
! Insert a flat-tipped object into the slot (1 slot per
block of keys).
" Raise the key block cover.
# Slide the printed label into position.
1
$ Lower the cover.
2
3
5
1. Making a call
1
1. Making a call
OR
OR
Dial
Hands free
Off-hook
To make an external call, dial the "External call" code.
To call the operator, dial the "Operator call" code.
• To terminate a call
OR
Hang up
1
2. Answering a call
OR
Off-hook
1
3. Calling using your personal directory
Directory
6
Hands free
Programmed
numeric key
Dial directly
Making a call
1
4. Calling your correspondent by name
Enter the first letters of your
correspondent's name (*)
If the name has no spaces, the search is made automatically by Surname.
If the name includes one space (2 words), the display screen proposes two
possibilities.
1
to search by Surname
2
ABC
to search by Surname/First name
If the name includes two spaces (3 words), the search is run automatically by
Surname/First name.
In all cases
Display of the first
name and the number
of solutions found
OR
Modification
request (*)
Start the
search
SPCE
OR
Ctrl
Display the number of the proposed name
OR
Dial
number
(*)
OR
Next
name
Previous
name
used to correct the entry or change the request.
7
1
5. Redialling the last number dialled (Redial)
0122515163
Redial
1
6. Making a call-back request
Your correspondent
does not reply or is
busy
8
Dialled
number
OR
Programmed
"Call-back
request"
key
"Call-back
request"
function
code
During a conversation, you can perform various operations such as call a
second person or transfer the call to another number, etc.
2
1. Calling a second correspondent (enquiry call)
The first
correspondent is
placed on hold
OR
Type in the first
letters of the
name
Dial
directly
Handling several calls
2. Handling several calls
Cancelling the enquiry call
You recover
the first call
OR
Hang up then offhook
2
Single-line terminal
2. Answering a second call
During a call, a second correspondent tries to contact you:
OR
Dupond
Name of caller is
displayed for
3 seconds
Line keys whose
icon is flashing
Programmed key
"Consulting call
on hold" (singleline terminal)
The first
correspondent is
placed on hold
9
2
3. Switching between calls (broker call)
You are in conversation and another call is on hold. To switch from one call
to the other:
OR
Line key
associated with
the icon
2
Broker call (singleline terminal)
The first
correspondent
is placed on
hold
4. Transferring a call
To transfer a call to another terminal during a conversation:
OR
Number of
terminal to receive
call
2
Transfer
Single-line
terminal only
5. Conversing with two correspondents (3-way
conference)
During a conversation, another call is on hold:
OR
Programmed
"Conference"
key
"Conference"
function code
Use the same procedure to cancel the conference and recover the first call.
10
3
1. Programming your personal code
The code of your terminal is 0000 by default.
To select or change your personal code:
Code of the
"Change personal
code" function
Enter the new
code
Enter the
present code
Customizing your telephone
3. Customizing your telephone
Each code digit is represented by an asterisk.
3
2. Programming your personal directory
Your personal directory contains up to 12 numbers (0 to 9, * and #).
2
i
ABC
2
ABC
Number to
programme
2
ABC
Numeric key on which you
want to programme the
number
Directory
Personal directory numbers
%
&
'
(
)
*
+
,
-
*
.
#
11
3
3. Programming a function on an unassigned key
The list of programmable functions is given in your user manual.
2
i
ABC
1
OR
Enter the code
or number to
programme
Select a
function
Unassigned
programmable
key
3
4. Selecting your ringer tune
Terminal idle:
OR
Select the ringer
from the 16
options (successive
presses)
12
Adjust the volume
Return to idle
5. Adjusting the display and icon brightness
OR
Code of the
"Programming
brightness"
function
3
Adjust the brightness
Confirm the
setting
Customizing your telephone
3
6. Selecting the language
Display the
language
options (*)
Display of the
various options
Code of the
"Language" function
Code associated
with the chosen
language
Confirm
(*) for example:
F: French - GB: English - D: German - SP: Spanish - P: Portuguese - NL:
Dutch - DK: Danish - I: Italian - A: Austrian
13
4. While you are away - When you return
All these functions can also be activated by entering the corresponding
code.
4
1. Forwarding your calls to another number
(immediate forward)
Forward
acknowledgement is
displayed
Destination
number
Display of forwarding
and destination
number
4
2. Forwarding your calls to the voice mail
OR
Key programmed
with type of
forwarding
4
Code of the
corresponding
function
No. of recorded
message
3. Cancelling forwarding on your return
OR
If forwarding activated
with this key
14
Code of the
"Cancel
forwarding"
function
4. Consulting your messages on your return
The light and corresponding icon
indicate messages received.
• Call-back requests
Screen displays the
number of new
messages
Messages
Screen displays first
number to call back
While you are away - When you return
4
Display the number of
call-back requests
(xx Msg Recall)
OR
OR
Call back
Next call-back
request
Previous call-back
request
Note: even if the correspondent does not answer, the call-back message
is erased after the number is called back when you proceed to the next
message, as it is when you press
to quit message mode .
15
• Voice messages
Messages
Screen displays the
number of new
messages
Follow the
instructions of the
voice guide
Display the number of
voice messages
(xx Msg Voice)
16
While you were away the internal calls have been stored (16 calls
maximum).
Screen displays the
number of new
messages
Messages
Display of the identity
of the first caller
Display of the number
of internal calls
(xx Msg NO ANS)
i
Display of time
and date of call
While you are away - When you return
• List of internal calls
OR
Call back
Store the message
(* is displayed in
front of the caller's
name)
OR
Next internal
call
If you call back a correspondent who does not answer, the message is
stored.
If the message is not stored and you do not call back the
correspondent, it is cleared when you proceed to the next message, as
it is when you press
to quit message mode.
17
• List of external calls
While you were away, the external calls from ISDN subscribers have been
stored (16 calls maximum).
The icon associated with
ISDN
ISDN
indicates messages received.
Screen displays the
number of new
messages
ISDN
Display of the identity
of the first caller
i
Display of the
time and date
of the call
(*) ….see § List of internal calls
18
…. (*)
Precautions for use
Caution: never let your telephone come into contact with water. You can
nevertheless use a soft moist cloth to clean your telephone.
Never use solvents (trichlorethylene, acetone, etc.) as they risk damaging the
plastic surfaces of your telephone. Never spray cleaning products on it.
If you use your telephone near an electronic source emitting a high level of
electromagnetic radiation, you may hear a slightly audible modulation in the
earpiece.
Conformity: this telephone is designed to be connected to an Alcatel
OmniPCX Enterprise PABX. It is classed SELV within the meaning assigned by
standard NF EN 60950.
The CE marking indicates that this product complies with the following EC
directives:
- 89/336/CEE (electromagnetic compatibility)
- 73/23/CEE (low voltage)
- 1999/5/CE (R&TTE)
Declaration of conformity
We,
ALCATEL BUSINESS SYSTEMS
32, avenue Kléber
92707 Colombes Cedex - France
declare that the following products are deemed to comply with the requirements
of Directive 1999/5/CE of the European Parliament and the Council.
ALCATEL Premium Reflexes
Any unauthorized modification of the products makes this declaration of
conformity null and void. A copy of the original of this declaration of conformity
can be obtained by making a written request to:
ALCATEL BUSINESS SYSTEMS
Technical Services - Customer Care
1, rue du Dr. A. Schweitzer
F - 67408 Illkirch - France
19
For further
information, visit our
web site
www.alcatel.com
Copyright © ALCATEL 2002. All rights reserved.
Alcatel Business Systems, in keeping with its policy of constant product
improvement for the customer, reserves the right to modify product
specifications without prior notice.
ALCATEL - 32, avenue Kléber, F-92707 Colombes Cedex
R.C. Paris 602 033 185
Ref.: 3AK 19525 ENAC Ed. 02
20
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