Revised January 24, 2008
TrayFree™ technology! RTX400-SJ can be used without the use of
trays. Simply slip in a SATA drive and shut the door. Each bay offers
a lock for additional security, and shock protection for longer drive life.
• RTX400H-SJ now comes with all-metal
bays and 2 LEDs for power and access.
• Connects through fast eSATA.
• Each SATA hard drive has its own data
channel for maximum speed.
Its attractive design takes up little desktop space, occupying a tiny
footprint for so much storage capability (up to 4 Terabytes).
Sturdy aluminum case provides excellent heat dissipation and
rugged durability.
RTX400-SJ also comes with a heavy duty handle allowing for easy
Table of Contents
Before Installation
Contents of the box
Identifying the parts of the product
Hardware Setup
Usage with Macs
Usage with Windows computers
Warnings and Notices
Technical Specifications
RTX400-SJ User Manual
WiebeTech LLC
Before Installation
Check the accessories with your RTX400-SJ. Please contact WiebeTech if any parts are missing
or damaged. The box should contain the following items:
eSATA cables
RTX400-SJ unit
eSATA cables
Power cord
Packet of screws and keys
Manual and Warranty Information
(on CD)
Power cable
Take a moment to familiarize yourself with the parts of the RTX400-SJ. This will help you to
better understand the remaining instructions.
Key lock
Rear Panel
Hardened Bay
8cm Fan
Power LED
Access LED
Ejection handle
eSATA Port
Key lock
Standard Bay
Power LED
Access LED
Ejection handle
Power Switch
WARNING: Do not block the ventilation
fan during operation. Overheating may
damage the device or hard drives.
All RTX TrayFree Bays accept 1TB SATA
drives, have power and access LEDs, and
connect to the host via a SATA connection.
RTX400-SJ User Manual
WiebeTech LLC
Hardware Setup
(Optional) Install a host bus adapter (HBA) with 4 eSATA ports into
an empty expansion slot inside your computer. If your computer already
has 4 available eSATA ports, you can skip this step. Compatible HBA cards
are available from WiebeTech (www.wiebetech.com). The following general
steps will work for most cards. Instructions for individual cards may vary, so
consult your host card’s user manual.
a) Power down the computer system.
b) Insert the PCI card into an available PCI slot. Do not force it, but it will take firm pressure to fully
seat the interface. It may help to gently rock the card back and forth as you apply pressure.
c) Once the card is fully seated in the slot, secure it in place with a screw.
d) Turn the computer back on.
e) Install the appropriate drivers for the card. These are usually found on the CD or diskette that
came with the card. The drivers for WiebeTech cards are found on the “Product Information &
Manuals” CD. Browse to the folder “Product manuals & drivers TeraCards” and then select
the subfolder for your specific model.
Install your hard drive. Pull on the ejection handle and open the door. Then just slide in your
SATA drive and shut the door behind it. For extra security for your hard drive you can lock the bay, but
make sure to unlock it before pulling on the ejection handle again.
Plug in the eSATA cables and power cord. The RTX400-SJ connects to your computer through
eSATA, an external application of Serial-ATA technology. Each drive has its own dedicated eSATA
connection for maximal data speeds. Plug one end of each cable to the back of the unit. Insert the other
end into an eSATA port on the computer.
Your RTX400-SJ is now ready to use! Turn on the power switch on the back of the unit. If your drives
are already formatted, you can begin using them right away. New hard drives will need to be formatted
before they can be used. Initially, each drive is seen as a separate drive by the computer. If you wish,
you may format each drive into a separate volume and use them individually. If you have software for
creating a RAID (Redundant Array of Independent Disks), you may combine the drives into a single
volume for faster performance and/or data redundancy. Some operating systems, such as OS X, have
this software built in.
RTX400-SJ User Manual
WiebeTech LLC
Usage with Macintosh computers
Mounting and Ejecting Volumes
When you connect the unit to the Mac for the first time and turn on the power,
you’ll probably see a message saying that the disk is unreadable. This is
because you must format the volume before using it. The easiest way to do
this is to use Mac OS X’s Disk Utility. If you plan to use the unit on both Macs
and PCs, select “MS DOS File System” as the format type. If you only plan to
use the unit on Macs, then select “Mac OS Extended”. After the volume is
formatted, an icon representing the drive volume will appear (“mount”) on the
desktop. You can now use the volume just like an internal hard drive.
Eject the volume before powering down the unit by dragging the volume’s icon
to the trash bin, or by selecting the volume then pressing Command-E. Shutting down the unit without
first ejecting the volume can result in data loss.
Booting to the RTX400-SJ
Your ability to boot to the RTX400-SJ depends upon whether or not the eSATA host to which it is
connected supports this feature. Many eSATA hosts do not support booting
Usage with Windows computers
Formatting Volumes
Before you can use your RTX400-SJ, you must first format the drives into a volume. Use Disk
Management, which you can find by right-clicking on My Computer then selecting Manage. Select NTFS
for the format type. If you wish to format FAT-32 for cross-platform compatibility, you will need to use a
third-party utility to do so. Windows XP will not create FAT-32 volumes larger than 32GB.
After the volume is formatted, an icon representing the drive volume will appear in My Computer. You
can now use the volume just like an internal hard drive.
Ejecting Volumes
Unlike external storage devices that connect via FireWire or USB, eSATA devices cannot usually be
ejected. It is possible to disable the device using Device Manager. Freeware software utilities that
automate this process may be available on the internet. Whether or not you choose to disable the device
in this way, always make sure the drives are not being accessed before shutting off theRTX400-SJ. If the
unit is turned off in the middle of a data input/output process, data loss may result.
Warnings and Notices
The RTX400-SJ supports drives of various specifications and different capacities. However, we
recommend using drives of the same brand and type for optimal performance. If drives of different
capacities are used, the unit will consider both drives to have the same capacity as the smaller
Use only hard drives that are in perfect condition. Avoid using drives that have ever developed
bad sectors during previous usage. This could lead to possible device failure or loss of data.
RTX400-SJ User Manual
WiebeTech LLC
Technical Specifications
Product name/code:
RTX400-SJ and RTX400H-SJ
Host Interfaces:
eSATA (one connection for each drive)
Data Interface Speeds:
SATA 3.0GHz (up to 300MB/s)
Drive Types Supported:
3.5” SATA 1 or 2 hard drives up to 1TB
TrayFree™ Technology:
Shock Absorbing Bays:
Power LED:
Access LED:
Operating Temperature:
Windows XP, Vista
Mac OS X 10.2.6 or later
Linux distributions using Kernel version 2.4 or above (USB only)
50 – 85° Fahrenheit (10 – 30° Celsius)
Operating Humidity:
5% to 95%, noncondensing
Power Switch:
Cooling Fan:
2 position: On / Off
Input: 100-240VAC
Output: 200 Watts
8cm Ball Bearing Fan
Safety Certification:
External Material:
Aluminum alloy case
14.25 sans drives
20.25 with drives
(177mm W x 270mm D x 231mm H)
1-year limited warranty. See warranty statement for details and limitations.
WiebeTech offers free phone support for 90 days after purchase (1-866-7448722). After 90 days, email support is available at support@wiebetech.com.
Operating System
Power Supply:
Shipping Weights:
RTX400-SJ and TrayFree are trademarks of WiebeTech LLC. Other marks are the property of their respective
© 2008 WiebeTech LLC. All rights reserved.
FCC Compliance Statement: “This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
Tested to comply
with FCC standards
In the event that you experience Radio Frequency Interference, you should take the following steps to resolve the problem:
Ensure that your unit is plugged into a grounded electrical outlet.
Use a data cable with RFI reducing ferrites on each end.
Use a power supply with an RFI reducing ferrite approximately 5 inches from the DC plug.
If you have any questions or problems, please contact support@wiebetech.com for technical support. If you are
interested in purchasing more WiebeTech products, check our website or contact sales@wiebetech.com. We
appreciate being able to serve you!
RTX400-SJ User Manual