Air Live | OD-2025HD | AirLive OD-2025HD/OD-2025PHD Manual

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AirCam OD-2025HD
/OD-2025PHD
2-MegaPixel Outdoor 30fps 25
meter IR IPCAM / Passive PoE
2-MegaPixel Outdoor 30fps 25
meter IR IPCAM
User’s Manual
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AirCam OD-2025HD
/OD-2025PHD User’s Manual
Copyright and Disclaimer
Owner's Record
The model and serial numbers are located at the bottom of device. Record these numbers
in the spaces provided below. Refer to these numbers whenever you call upon your dealer
regarding this product.
Model No. ____________________
Serial No. ____________________
To prevent fire or shock hazard, do not expose the unit to rain or moisture.
For AC Adaptor to avoid electrical shock, do not open the cabinet. Refer servicing to
qualified personnel only.
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Copyright and Disclaimer
Notice: The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
For customers in the U.S.A.
This equipment has been tested and found to comply with the limits for a digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
– Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly approved in this
manual could void your authority to operate this equipment.
The shielded interface cable recommended in this manual must be used with this
equipment in order to comply with the limits for a digital device pursuant to Subpart B of
Part 15 of FCC Rules.
Declaration of Conformity
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.
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Copyright and Disclaimer
IMPORTANT NOTE: To comply with the FCC RF exposure compliance requirements, no
change to the antenna or the device is permitted. Any change to the antenna or the device
could result in the device exceeding the RF exposure requirements and void user’s
authority to operate the device.
NOTICE TO USERS
© 2006~11 All rights reserved. This manual or the software described herein, in whole or in
part, may not be reproduced, translated or reduced to any machine readable form without
prior written approval.
WE PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL, THE SOFTWARE
OR OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
ANY PARTICULAR PURPOSE WITH REGARD TO THIS MANUAL, THE SOFTWARE OR
SUCH OTHER INFORMATION. IN NO EVENT SHALL WE BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES, WHETHER BASED ON
TORT, CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH
THIS MANUAL, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR
THE USE THEREOF.
We reserve the right to make any modification to this manual or the information contained
herein at any time without notice. The software described herein may also be governed by
the terms of a separate user license agreement.
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/OD-2025PHD User’s Manual
Table of Contents
Table of Contents
1. Introduction.................................................................................................................1
1.1 Overview..............................................................................................................1
1.2 Package Contents ...............................................................................................3
1.3 Connections.........................................................................................................4
1.4 Passive PoE Installation (For OD-2025PHD Only) ..............................................7
1.5 Mounting the Camera ..........................................................................................8
2. Preparation ..................................................................................................................9
2.1 Search and Set up by IPWizard II........................................................................9
2.1.1 Search .......................................................................................................9
2.1.2 View.........................................................................................................11
2.1.3 LAN .........................................................................................................12
2.2 UPnP of Windows® XP, Vista or 7 .....................................................................15
2.3 Install the Device behind a NAT Router .............................................................16
2.4 Access the Device from the Internet Explorer for the First Time ........................17
2.5 Logging in as an User........................................................................................18
2.6 Logging in as an Administrator ..........................................................................18
3. Operating the Network Camera ...............................................................................19
4. Administrating the Device........................................................................................25
4.1 Network: Configure Network Settings ................................................................26
4.1.1 Network ...................................................................................................26
4.1.2 HTTPS.....................................................................................................27
4.1.3 DDNS Service .........................................................................................28
4.1.4 PPPoE .....................................................................................................30
4.1.5 Streaming ................................................................................................32
4.1.6 UPnP .......................................................................................................33
4.1.7 Bonjour ....................................................................................................34
4.1.8 ONVIF......................................................................................................35
4.1.9 IP Filter ....................................................................................................36
4.1.10 IP Notification ........................................................................................37
4.2 Camera: Adjust Camera Parameters .................................................................40
4.2.1 Picture .....................................................................................................40
4.2.2 Privacy Mask ...........................................................................................42
4.2.3 PTZ Setting..............................................................................................43
4.2.4 Preset Setting ..........................................................................................44
4.2.5 Tour Setting .............................................................................................45
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4.3 System: Configure and Maintain System ...........................................................46
4.3.1 System ....................................................................................................46
4.3.2 Date & Time.............................................................................................47
4.3.3 Maintenance ............................................................................................49
4.4 Video: Configure Profile .....................................................................................51
4.4.1 Common ..................................................................................................51
4.4.2 Video Profile ............................................................................................52
4.4.3 ROI ..........................................................................................................53
4.5 Audio: Audio Parameters ...................................................................................54
4.6 User: Manage User Name, Password and Login Privilege ................................55
4.7 E-Mail: Setup E-Mail Configuration....................................................................56
4.8 Object Detection: Setup Object Detection .........................................................57
4.9 Event Server: Setup FTP/TCP/HTTP/SAMBA Server Configuration .................58
4.11.1 FTP Server ............................................................................................58
4.11.2 TCP Server............................................................................................60
4.11.3 HTTP Server..........................................................................................61
4.11.4 SAMBA Server ......................................................................................62
4.10 Event Schedule: Configure the Event Schedule ..............................................63
4.12.1 Setting ...................................................................................................63
4.12.2 Record ...................................................................................................68
5. Appendix....................................................................................................................69
Appendix A: Alarm I/O Connector ............................................................................69
Appendix B: Troubleshooting & Frequently Asked Questions..................................71
Appendix C: PING IP Address .................................................................................76
Appendix D: Bandwidth Estimation..........................................................................77
Appendix E: Specifications ......................................................................................78
Appendix F: Configure Port Forwarding Manually ...................................................80
Appendix G: DDNS Application ...............................................................................83
Appendix H: Power Line Frequency ........................................................................89
Appendix I: 3GPP ....................................................................................................91
Appendix J: Enable UPnP of Windows XP ..............................................................92
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1. Introduction
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1. Introduction
1.1 Overview
This user’s guide explains how to operate this camera from a computer. User should read
this manual completely and carefully before you operate the device.
The AirCam OD-2025HD/OD-2025PHD are high-end 2.0 MegaPixel (MP) network camera
which designs for professional outdoor surveillance and security applications. This 2.0MP
IP camera offers much improvements in image quality when compares to conventional
surveillance cameras. Users are able to view live video streaming over the Internet, and it
is only one of benefits for using AirLive IP Camera.
It is also designed to offer high-performance surveillance and the AirCam OD-2025HD
equipped with PoE port which allows power and data to be transmitted via a single
Ethernet cable. This useful function provides an easier installation, lower cabling costs and
allows placement of AirLive PoE cameras in locations without access to electrical source.
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1. Introduction
The AirCam OD-2025PHD supports 12V Passive POE which can not only has the
advantage of the easier installation, lower cabling cost, but also provides low voltage
consumption. This feature will greatly help installing the OD-2025PHD in the environment
where power is an issue.
With the IP-66 waterproof housing, AirCam OD-2025HD/OD-2025PHD suits for
environments such as stairs, main entrance, street, and basement.
The device is accessible via the LAN or Internet connection. Connect your device directly
to a local area network or xDSL modem, and with Microsoft® Internet Explorer you get
instant, on demand video streams. Within minutes you can set up the device to capture a
video sequence to a PC. The live video can be uploaded to a website for the world to see.
Note: AirCam OD-2025PHD uses 12V passive PoE. It is not compatible with 802.3af or
802.3at PoE switch. Please do not connect this IP camera to PoE switch, or the IP camera
might be damaged.
Features
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2.0 Mega CMOS H.264 IP Camera
Up to 1920 x 1080@30fps
Viewing the Video via 3/3.5G Mobile Phone
Support 802.3af Power over Ethernet
IP-66 Weatherproof Housing for most of Environments
With High Illuminate IR LED, Project up to 25 Meters
Support H.264, MPEG, MJPEG
Compatible with ONVIF standard
Support Two-Way Audio
Support Samba Server
Support Cam Pro Express 64 Channels
Minimum System Requirements
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Microsoft Internet Explorer 6.0 or later
Microsoft Media Player 11.0 or later (to playback recorded file)
VGA Monitor resolution 1280 x 1024 or higher
Pentium-4 3.6 GHz or higher
Memory Size: 1GB or more
Windows XP, Vista, 7
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1. Introduction
1.2 Package Contents
User can find the following items in the package:
Item
Descriptions
1. OD-2025HD or
OD-2025PHD is the main
element of the product.
2. Wall mount
3. Wall mount stand
2. Screws x 3
3. Power Adapter
dedicates 12V DC electric
power output to Network
Camera.
4. User’s Manual CD
provides installation
software, application
program, important
information and
instructions for operating
the Network Camera.
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1. Introduction
5. Quick Start Guide
provides important
information and
instructions for installing
this device.
6. PoE 1P: passive PoE
injector (OD-2025HD
only).
Note: Using a power supply with a different voltage than the one included with the Network
Camera will cause damage and void the warranty for this product.
1.3 Connections
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1. Introduction
OD-2025PHD
1. RJ45 LAN socket: Connect to PC or Hub/Switch.
For connections to 10Base-T Ethernet or 100Base-TX Fast Ethernet cabling. This
Ethernet port built N-Way protocol can detect or negotiate the transmission speed of the
network automatically. Please use Category 5 cable to connect the Network Camera to
a 100Mbps Fast Ethernet network switch or hub.
In the LAN socket, there are two LEDs embedded:
LAN LED (green color)
This LED will be flashing while network accessing via Ethernet.
Power (orange color)
This LED is used to indicate whether DC power is on or not. In addition, this LED will be
flashing while the wireless accessing of the Camera.
2. DI/DO connector:
DI/ DO: Connect to sensor in and alarm out devices
Cable for I/O connectors:
Name Cable Color
12VDC Brown/White
GND
Blue/White
NC
Purple/White
NC
Gray
DI
Green/White
Function
DC 12V (50mA maximum)
GND
Do not connect
Do not connect
Digital signal input
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1. Introduction
DO
Orange/White Digital signal output
3. Factory Default Reset
This button is used to restore the all factory default settings. Sometimes restarting the
device will make the system back to a normal state. However, if the system still got
problems after restart, user can restore the factory default settings and install it again.
Restore the device:
(i) Press the button down continuously.
(ii) Hold the button at least 5s seconds and release it. Then the device has been
restored to default settings and reboot again.
Note: Restoring the factory default setting will lose the all previous settings included IP
address forever. User needs to run the IPWizard II program to search the device and
configure it to let the device work properly again.
4.
DC-in Jack
The input power is 12VDC. Note that supply the power to the Network Camera with the
power adapter included in package.
5.
MIC in (audio in)
Connect a microphone to the network camera.
6.
Line out (audio out)
Connect a loud speaker to the network camera. This function is for voice alerting and
two-way audio.
7. BNC Connector
The composite video format will be sent out through this connector. User might connect
the IP Camera to a monitor or DVR via this connector.
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1. Introduction
1.4 Passive PoE Installation (For OD-2025PHD Only)
1. Connect the cable from the switch to the LAN port on the POE-1P
2. Connect the cable from the IP camera to the POE port, please note, for delivering the
power properly, this should be a 4 twisted pair cable.
3. Plug the 12DC adapter to the DC phone jack.
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1. Introduction
1.5 Mounting the Camera
Ceiling Mount
Fix the camera with bundle wall mount kit as below.
Install the Camera in LAN
1. Plug an Ethernet cable into the Camera
Connect an Ethernet cable to the LAN socket and attach it into the network.
2. Connect the external power supply to Camera
Connect the attached power adapter to the DC power jack of the camera. Note: Use
the power adapter, 12VDC, included in the package and connect it to wall outlet for
AC power.
Once you have installed the camera well and powered it on, the power LED (orange)
will turn on later. The power LED turned on, it means the system is booting up
successfully. Furthermore, if you have a proper network connection, and access to the
camera, the LAN LED (green) will flash.
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2. Preparation
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2. Preparation
2.1 Search and Set up by IPWizard II
When you installed the Camera on a LAN environment, you have two easy ways to search
your Cameras by IPWizard II or UPnP™ discovery. Here is the way to execute IPWizard II
to discover Camera’s IP address and set up related parameter in a Camera.
2.1.1 Search
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2. Preparation
When launch the IPWizard II, a searching window will pop up. IPWizard II is starting to
search Network Cameras on the LAN. The existed devices will be listed as below.
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2. Preparation
2.1.2 View
If IPWizard II finds network devices, View button will be available. Please select the device
you want to view and click the View button. Then you could see the video from camera
directly. Furthermore you could double click the left button of mouse to link to the network
device by browser.
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2. Preparation
2.1.3 LAN
In case you want to change the IP related parameters of wired interface, please select the
device you want to configure and click the LAN button. Relative settings will be carried out
as below.
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2. Preparation
You could modify the relative settings of the selected device. Click “<<” button will quit the
LAN setting procedure and click “>>” button will move to next page as below.
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2. Preparation
In case, you do not want to change username and/or password, then just click “Submit”
button to perform your setting accordingly. Click “<<” button will go back to previous page.
If you like to change username and/or password of the device, just click the check button.
Then, the related fields will show up as below.
After keying in new username and password, click “Submit” button to perform your setting
accordingly. Click “<<” button will go back to previous page.
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2. Preparation
2.2 UPnP of Windows® XP, Vista or 7
UPnP™ is short for Universal Plug and Play, which is a networking architecture that
provides compatibility among networking equipment, software, and peripherals. This
device is an UPnP enabled device. If the operating system, Windows XP, Vista or 7, of
your PC is UPnP enabled, the Network Camera will be very easy to be found.
Please refer to Appendix J to enable UPnP settings only if your operating system of PC is
running Windows XP.
Note: Windows 2000 does not support UPnP feature.
To discover your device, go to your Desktop and click My Network Places.
Click the targeted Device. Then Internet Explorer will connect to this Network Camera
automatically.
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2. Preparation
2.3 Install the Device behind a NAT Router
Once installed, the device is accessible on your LAN. To access the device from the
Internet you must configure your broadband router to allow incoming data traffic to the
device. If the device is installed on the LAN with a router, then it may get a dynamic IP
address from the DHCP server. However, if the device wants to be accessed from the
WAN, its IP address needs to be setup as fixed IP, also the port forwarding or Virtual
Server function of router needs to be setup.
However, if your NAT router supports UPnP feature, it can be very easy to achieve NAT
traversal automatically. To do this, enable the NAT-traversal feature, which will attempt to
automatically configure the router to allow access to the camera.
Installing the device with an UPnP router on your network is an easy 3–step procedure:
(1) Enable UPnP option of your NAT router
(2) Enable UPnP NAT traversal option of the Network Camera (default)
(3) Access your Network Camera by DIPS
(1) Enable UPnP option of your NAT router
To use UPnP IGD function (NAT traversal), you need to make sure the UPnP function is
enabled in your router. Most new home routers should support this function. Some of
routers are default enable and others are not. Please check user’s manual of your NAT
router for detail.
(2) Enable UPnP NAT traversal option of the Network Camera
Refer to Setting Î Network Î UPnP page for detail NAT traversal setting. Note that this
option is default enabled.
(3) Access your Network Camera by DIPS
Refer to Setting Î System Î System page for detail DIPS information.
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2. Preparation
2.4 Access the Device from the Internet Explorer for the First
Time
1. Start the web browser on the computer and type the IP address of the Camera you want
to monitor as below:
The Login Window of the Camera is prompted:
2. Type in your login name and password under “USERNAME” and “PASSWORD” textbox.
For the first time use (default value), input the
User Name: admin
Password: airlive
That’s, type in “admin” on the “USERNAME” and “airlive” on the “PASSWORD”. Click
“OK” button to start the main menu.
3. According your browser’s security setting, the IE Web Page may prompt the “Security
Warning” window. If so, select “Yes” to install and run the ActiveX control into your PC.
Otherwise, the system will load the ActiveX silently.
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2. Preparation
4. After the ActiveX control was installed and ran, the first image will be displayed.
2.5 Logging in as an User
If you log in the Camera as an ordinary User, “Setting” function will be not accessible.
2.6 Logging in as an Administrator
If you log in the Camera as the Administrator, you can perform all the settings provided by
the device.
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3. Operating the Network Camera
3
3. Operating
the
Network Camera
Start-up screen will be as follow no matter an ordinary users or an administrator.
ActiveX
Control
Monitor Image
Section
Full
Screen
Monitor Image Section
The image shot by the device is shown here. The date and time are displayed at the top of
the window.
Video Profile
The device supports multi-profile function for H.264, MEPG4 and JPEG simultaneously.
User can chose the proper and/or preferred profile which is listed here.
Streaming Protocol
User can select proper streaming protocol according to networking environment.
Language
The device could provide multiple languages to meet customer’s requirement.
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3. Operating the Network Camera
2-Way Audio
The device supports 2-way audio function. User can chose to enable or disable this
function by toggling the icon below.
: Disable audio uploading function.
: Enable audio uploading function.
Full Screen
Enlarge video to full screen display.
: Enlarge video to full screen display. Press “ESC” key to disable this function.
PTZ Control
Click to display the following control panel:
Camera
direction
Camera
speed
Preset
Go tour
Tour
Auto pan
Camera direction:
Control camera up/down/left/right and home position.
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3. Operating the Network Camera
Camera speed:
Choose the speed of Pan and Tilt.
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Preset:
Add/Update the preset positions or go to one of these positions.
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Tour:
Select one of the camera tours. Camera tour is comprised by series of preset
locations.
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Go tour:
Execute the selected camera tour.
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Auto Pan:
Execute the auto pan of camera. While auto pan is running, the camera will swing the
camera automatically. Note that the speed of auto pan is fixed and can not be
adjustable.
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ActiveX Control
The plug-in ActiveX control supports a lot of functions by clicking the left mouse button.
Note that this feature only supports on the ActiveX control within Microsfoft® Internet
Explorer.
On the ActiveX control icon, click the LeftMouseButton, then a menu pop-up. This menu
provides features that are unique to the ActiveX control. These features include:
• “Digital Zoom”,
• “Snapshot”,
• “Record”,
• “Volume”,
• “About”
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3. Operating the Network Camera
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Digital Zoom
Click Digital Zoom to active this function as above. User can drag or scale the box
over the video to adjust zoom ratio and position.
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3. Operating the Network Camera
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Snapshot
Click Snapshot to activate this function. Press Snapshot button to take a picture. The
image file is saved as JPEG format into your local PC. Select Browser, the pop-up
window to select the save path and file name prefix, select OK to continue.
If you like to retrieve the saved image, select the file to display the saved image by
using any one of graph editing tools.
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Record
Click Record to activate this function. Press Record button to start recording. The
video file is saved as ASF format into your local PC. While you want to stop it, press
Stop to stop recording. Select Browser, the pop-up window to select the save path and
file name prefix, select OK to continue.
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3. Operating the Network Camera
After stop recording, list the files, this file is named as Video_yyyymmddhhmmss.avi
The ASF files can be display by the standard Windows Media Player, but it needs the
DixectX 9.0 or later version to be installed.
Volume
Click Volume to activate this function. There are two control bars for speaker and
microphone volume respectively. Scroll these control bars to adjust the audio attribute.
Check the volume mute will mute the speaker output.
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About
Click About to show this ActiveX information.
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4. Administrating the Device
4
4. Administrating
the Device
System Setting
This function is only available for user logged into Camera as administrator.
Click on each menu name to display its setting page.
Item
Network
Camera
System
Video
Audio
User
E-Mail
Object
Detection
Storage
Recording List
Event Server
Event Schedule
Action
Configure Network settings such as DHCP, DDNS, 3GPP,
PPPoE and UPnP
Adjust camera parameters, position, and set camera tour
Configure system information, date & time, maintenance,
and view system log file.
Configure bit rate and frame rate of video profiles
Configure audio parameters
Setup user name, password and login privilege
Setup E-Mail configuration
Setup Object detection
Status and configuration of SD card
Files list inside the SD Card
Setup FTP/TCP/HTTP server for event
Configure the schedule while event triggered
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4. Administrating the Device
4.1 Network: Configure Network Settings
Use this menu to configure the network to connect the device and the clients.
4.1.1 Network
This section provides the menu for connecting the device through Ethernet cable.
MAC address:
Displays the Ethernet MAC address of the device. Note that user can not change it.
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Obtain IP address automatically (DHCP):
DHCP: Stands for Dynamic Host Configuration Protocol.
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Enable this checked box when a DHCP server is installed on the network to issue IP
address assignment. With this setting, the IP address is assigned automatically. If this
device can not get an IP address within limited tries, the device will assign a default IP
address, 192.168.0.100, by itself as the default IP address.
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4. Administrating the Device
IP address, Subnet mask, and Gateway:
If you do not select Obtain an IP address automatically, then you need to enter these
network parameters manually.
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Obtain DNS from DHCP:
DNS: Stands for Domain Name System.
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Enable this checked box when a DHCP server is installed on the network and provide
DNS service.
Primary DNS and Secondary DNS:
If you do not select Obtain DNS from DHCP, then you need to enter these parameters
manually.
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HTTP Port:
The device supports two HTTP ports. The first one is default port 80 and this port is
fixed. This port is very useful for Intranet usage. The second HTTP port is changeable.
Users could assign the second port number of http protocol, and the WAN users
should follow the port number to login. If the http port is not assigned as 80, users
have to add the port number in back of IP address. For example:
http://192.168.0.100:8080.
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Therefore, the user can access the device by either
http://xx.xx.xx.xx/, or
http://xx.xx.xx.xx:xxxx/ to access the device.
If multiple devices are installed on the LAN and also required to be accessed from the
WAN, then the HTTP Port can be assigned as the virtual server port mapping to
support multiple devices.
Click “OK” to save and enable the setting.
4.1.2 HTTPS
User can enable HTTPS for securing the video data if he enabled the HTTPS function.
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4. Administrating the Device
HTTPS Enable/Disable
Use this function to enable or disable the HTTPS function.
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HTTP&HTTPS or HTTPS only
User can choose to use both HTTP and HTTPS concurrently, or just use HTTPS as
the access method.
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Port
Specify the TCP port for the HTTPS.
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4.1.3 DDNS Service
DDNS: Stands for Dynamic Domain Name Server
Your Internet Service Provider (ISP) provides you at least one IP address which you use to
connect to the Internet. The address you get may be static, meaning it never changes, or
dynamic, meaning it’s likely to change periodically. Just how often it changes, depends on
your ISP. A dynamic IP address complicates remote access since you may not know what
your current WAN IP address is when you want to access your device over the Internet.
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4. Administrating the Device
One of the possible solutions to the dynamic IP address problem comes in the form of a
dynamic DNS service.
A dynamic DNS service is unique because it provides a means of updating your IP
address so that your listing will remain current when your IP address changes. There are
several excellent DDNS services available on the Internet. One such service you can use
is www.DynDNS.org. You’ll need to register with the service and set up the domain name
of your choice to begin using it. Please refer to the home page of the service for detailed
instructions or refer to Appendix G for more information.
If your device is connected to xDSL directly, you might need this feature. However, if your
device is behind a NAT router, you will not need to enable this feature because your NAT
router should take care of this job. As to xDSL environment, most of the users will use
dynamic IP addresses. If users want to set up a web or a FTP server, then the Dynamic
Domain Name Server is necessary.
DDNS:
To enable or disable the DDNS service here.
z
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Server name:
Choose the built-in DDNS server.
z
DDNSHost:
The domain name is applied of this device.
z
User name:
The user name is used to log into DDNS.
z
Password:
The password is used to log into DDNS.
z
4.1.4 PPPoE
PPPoE: Stands for Point to Point Protocol over Ethernet
A standard builds on Ethernet and Point-to-Point network protocol. It allows your device
with xDSL or cable connects with broadband network directly, then your device can dial up
and get a dynamic IP address. For more PPPoE and Internet configuration, please consult
your dealer or ISP.
The device can directly connect to the xDSL, however, it should be setup on a LAN
environment to program the PPPoE information first, and then connect to the xDSL
modem. Power on again, then the device will dial on to the ISP connect to the WAN
through the xDSL modem.
The procedures are
• Connect to a LAN by DHCP or Fixed IP
• Access the device; enter Setting Î Network Î PPPoE as below
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PPPoE:
To enable or disable the PPPoE service here.
z
User name:
Type the user name for the PPPoE service which is provided by the ISP.
z
Password:
Type the password for the PPPoE service which is provided by the ISP.
z
IP address, Subnet mask, and Gateway (read only):
Shows the IP information got from PPPoE server site.
z
Status:
Shows the Status of PPPoE connection.
z
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4.1.5 Streaming
RTSP is a streaming control protocol, and a starting point for negotiating transports such
as RTP, multicast and Unicast, and for negotiating codecs. RTSP can be considered a
"remote control" for controlling the media stream delivered by a media server. RTSP
servers typically use RTP as the protocol for the actual transport of audio/video data.
RTSP Port:
Choose the RTSP port. The RTSP protocol allows a connecting client to start a video
stream. Enter the RTSP port number to use. The default value is 554.
z
RTP Port:
Specify the range of transmission port number of video stream. The default range is
50000 to 50999. User can specify a number between 1024 and 65535.
z
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4.1.6 UPnP
UPnP is short for Universal Plug and Play, which is a networking architecture that provides
compatibility among networking equipment, software, and peripherals. This device is an
UPnP enabled Network Camera. If your operating system is UPnP enabled, the device will
automatically be detected and a new icon will be added to “My Network Places.” If you do
not want to use the UPnP functionality, it can be disabled.
In addition, this device also provides UPnP IGD function for NAT traversal easily. Use NAT
traversal when your device is located on an intranet (LAN) and you wish to make it
available from the other (WAN) side of a NAT router. With NAT traversal properly
configured, all HTTP traffic to an external HTTP port in the NAT router will be forwarded to
the device.
UPnP:
To enable or disable the UPnP service here.
z
Friendly Name:
Shows the friendly name of this device here.
z
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UPnP NAT Traversal
When enabled, the device will attempt to configure port mapping in a NAT router on
your network, using UPnP™. Note that UPnP™ must be enabled in the NAT router
first.
z
Port Range:
The port range will open in NAT router.
z
External IP address:
Show the IP address and port for WAN access through Internet. If NAT traversal is
configured successfully, user can use this IP address and port to access this device.
The external IP address is not shown in case NAT traversal function is failed.
z
4.1.7 Bonjour
Bonjour, also known as zero-configuration networking, enables automatic discovery of
computers, devices, and services on IP networks. Bonjour uses industry standard IP
protocols to allow devices to automatically discover each other without the need to enter IP
addresses or configure DNS servers. Specifically, Bonjour enables automatic IP address
assignment without a DHCP server, name to address translation without a DNS server,
and service discovery without a directory server. Bonjour is an open protocol which Apple
has submitted to the IETF as part of the ongoing standards-creation process.
Bonjour:
To enable or disable the Bonjour service here.
z
Friendly Name:
Shows the friendly name of this device here.
z
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4.1.8 ONVIF
This IP camera support ONVIF V1.0, V1.01 and V1.02. If you need to use ONVIF as your
protocol for connecting the IP camera with your backend management system, you can
enable this protocol in this page.
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ONVIF:
To enable or disable this protocol.
z
Version Selection:
Choose the version of the protocol you wanted to use.
z
4.1.9 IP Filter
You can enter different user’s IP address which are allowing enter or denying by the
device.
IP Filter:
To enable or disable the IP filter function here.
z
IP Filter Policy:
Choose the filter policy where is denying or allowing.
z
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4.1.10 IP Notification
In case the IP address is changed, system is able to send out an email to alert someone if
the function is enabled.
SMTP Notification (e-mail):
If enable this function, then the “Send to“and “Subject” fields need to be filled.
z
Send To:
Type the receiver’s e-mail address. This address is used for reply mail.
z
Subject:
Type the subject/title of the E-mail.
z
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TCP Notification:
If enable this function, then the “TCP Server“, “TCP Port”, and “Message” fields need
to be filled.
z
TCP Server:
Type the server name or the IP address of the TCP server.
z
TCP Port:
Set port number of TCP server.
z
Message:
The message will be sent to FTP server.
z
HTTP Notification:
If enable this function, then the fields below need to be filled.
z
URL:
Type the server name or the IP address of the HTTP server.
z
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HTTP Login name:
Type the user name for the HTTP server.
z
HTTP Login Password:
Type the password for the HTTP server.
z
Proxy Address:
Type the server name or the IP address of the HTTP Proxy.
z
Proxy Port:
Set port number of Proxy.
z
Proxy Login name:
Type the user name for the HTTP Proxy.
z
Proxy Login Password:
Type the password for the HTTP Proxy.
z
Custom parameter:
User can set specific parameters to HTTP server.
z
Message:
The message will be sent to HTTP server.
z
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4.2 Camera: Adjust Camera Parameters
Use this menu to set the functions of the camera parameters of the device.
4.2.1 Picture
Rotation:
Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned as below.
z
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White Balance:
Auto: will adjust the white balance automatically.
Hold: will hold the white balance.
z
Exposure Control:
Auto: will adjust the internal gain automatically.
Hold: will hold the internal gain.
z
Color Level:
Large value will be colorful.
z
Hue:
Increase or decrease the hue of the video.
z
Brightness:
Large value will brighten camera.
z
Sharpness:
Large value will sharpen camera.
z
Contrast:
Large value will contrast camera heavily.
z
Default Setting:
Click on this button if you need restore the value to default state.
z
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4.2.2 Privacy Mask
User can add privacy mask for avoiding some critical areas been seeing by others.
Add or Delete:
To add or delete the privacy mask windows. User can add up to 8 windows as privacy
zone. By dragging mouse on the image, you can change the position and size of the
selected privacy mask windows accordingly.
z
Name:
Name of the specified motion window
z
Level:
Select the color of the mask in gray level.
z
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4.2.3 PTZ Setting
User can configure the RS-485 protocol in this page. RS-485 is an communication
interface, in most situation, it is to be used for controlling the scanner.
Camera Protocol:
This device can connect to a PTZ camera or speed dome camera and controls them
thru RS485 interface.
z
Camera Address:
This is the camera ID set in PTZ camera or speed dome camera. Note that please DO
NOT change the default value if unnecessary. If so, user needs to check and set value
properly for both sides.
z
Baud rate:
This is the communication speed between network module and P/T scanner.
z
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4.2.4 Preset Setting
This page provides the edit tool to modify or delete the “Preset Setting” item by item.
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4.2.5 Tour Setting
Up to 128 positions can be preset, and the camera can be programming to move to the
preset position sequentially.
Tour Name:
The group name of the sequence of camera tour. The maximum number of camera
tour is 16.
z
Running:
Enable or disable this camera tour.
z
Preset:
Set the sequence of the tour. Maximum 16 points can be assigned. The selected
preset position is added in the Sequence list from 1 to 16.
z
Wait Time:
Type a period of time during which the camera is to stay at each preset point, between
0 to 36000 seconds.
z
To use the camera tour function, user must preset some camera positions first.
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4.3 System: Configure and Maintain System
Use this menu to perform the principal settings of the device.
4.3.1 System
DIPS (Dynamic IP Service):
To enable or disable the DIPS® (Dynamic IP Service) function.
z
Device ID (for DIPS):
It’s a unique number of each device for identification and this ID is used for DIPS.
z
In the Appendix G, it describes how to locate your device from Internet by DDNS
service. However, we provide another easier way to do the same job called Dynamic
IP Service, DIPS®.
To use this service, just follow four steps below:
(1) Enable DIPS function of the device
(2) Check your Device ID from this page. This is a unique number for each device.
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(3) If your device is behind a NAT router, please configure your device properly. You
could refer to section “Install the Camera behind a NAT Router” above. You only
need to do this job one time.
(4) Visiting our company’s web site, you can find DIPS service page.
Device Title:
You can enter the name of this unit here. It’s very useful to identify the specific device
from multiple units. The information will be shown on IPWizard II once the device is
found.
z
Software Version:
This information shows the software version of the device.
z
Network LED:
To turn on or off Network LED.
z
Power LED (Wireless LED):
To turn on or off Power LED (wireless LED if WLAN model).
z
Log:
User can check the system log information of the device, including the Main Info,
Appended Info, Operator IP, and so on …
z
Reload:
Click this button; user can refresh the log information of the device.
z
4.3.2 Date & Time
You can setup the device or make it synchronized with PC or remote NTP server. Also, you
may select your time zone in order to synchronize time locally.
Server Date & Time:
Displays the date and time of the device.
z
PC Time:
Displays the date and time of the connected PC.
z
z
Adjust:
- Synchronize with PC:
Click this option to enable time synchronization with PC time.
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- Manual setting:
Click this option to set time and date manually.
- Synchronize with NTP:
Click this option if you want to synchronize the device’s date and time with those
of time server called NTP server (Network Time Protocol).
NTP Server:
Type the host name or IP address or domain name of the NTP server.
z
NTP sync. Interval:
Select an interval between 1 and 23 hours at which you want to adjust the device’s
time referring to NTP server
z
Time zone:
Set the time difference from Greenwich Mean Time in the area where the device is
installed.
z
Daylight Saving:
Disable or enable the daylight saving adjustment.
z
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4.3.3 Maintenance
Hard Factory Default (Include the network setting):
Recall the device hard factory default settings. Note that click this button will reset all
device’s parameters to the factory settings (including the IP address).
z
Factory Default (Except the network setting):
The unit is restarted and most current settings are reset to factory default values. This
action will not reset the network setting.
z
Backup Setting:
To take a backup of all of the parameters, click this button. If necessary, it will then be
possible to return to the previous settings, if settings are changed and there is
unexpected behavior.
z
Restore Setting:
Click the “Browse” button to locate the saved backup file and then click the “Restore
Setting” button. The settings will be restored to the previous configuration.
z
Firmware Upgrade:
The device supports new firmware upgrade (the software that controls the operation in
the device). Please contact your dealer for the latest version if necessary.
z
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Download the latest firmware file from our website or your dealer. Unzip this firmware
file to binary file and store it into your PC. Then follow the steps as bellows carefully:
1. Close all other application programs which are not necessary for firmware update.
2. Make sure that only you access this device while firmware updating.
3. Disable Motion Detection function.
4. Click “Browse” button. Select the Firmware binary file. ( Note that it must make
sure that the Firmware only applies to this device, once update, it will be burned into
FLASH ROM of system.)
5. Once the firmware file was selected, click “Firmware Upgrade” button.
6. The upgrade progress information will be displayed. Once the uploading process
completed, the device will reboot the system automatically.
7. Please wait for timer countdown, and then you can use IPWizard II to search the
device again.
Warning!!! The download firmware procedure can not be interrupted. If the
power and/or network connection are broken during the download procedure, it
might possibly cause serious damage to the device.
Strongly suggest that DO NOT upgrade firmware via Wireless LAN due to high
error rate possibly and don't allow any other clients to access this unit during
updating procedure.
Be aware that you should not turn off the power during updating the firmware
and wait for finish message.
Furthermore, the firmware upgrade procedure always is risk and do not try to
upgrade new firmware if it’s not necessary.
System Restart:
The device is restarted without changing any of the network settings. It means the IP
address of the device will not change after firmware upgrade.
z
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4.4 Video: Configure Profile
This device provides 2 modes of video profile. The first one is Mega-pixel mode which
supports video resolution up to Mega-pixel. However the maximum frame rate of this mode
is up to 15fps only. The second one is VGA mode which supports video resolution up to
VGA but frame rate can be up to 30fps. User only can select either Mega-pixel or VGA
mode to operate the camera. Switching Mega-pixel and VGA, the device will take time to
reboot system.
4.4.1 Common
Text Overlay Setting:
There are some important information can be embedded into image, including date,
time, and/or text.
z
Video Profile:
User can only choose either Mega or 2 Mega modes. Mega mode can serve H.264,
MPEG4, and JPEG streams up to 1280x720 resolution simultaneously. On the other hand,
2 Mega mode, it can streams up to 1920x1080 resolution simultaneously.
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4.4.2 Video Profile
Name:
Assign a name to the selected profile.
z
Video Type:
Video codec of the selected video profile.
z
Resolution:
Resolution of the selected video profile.
z
ROI:
Assign the selected profile as a ROI stream or not.
z
Rate Control:
Defines the rate control method of this profile. There are four options: Constant Bit
Rate (CBR), Variable Bit Rate (VBR), Enhanced Constant Bit Rate (ECBR), and
Enhanced Variable Bit Rate (EVBR). For CBR, the video bit rate is between low to
high bandwidth based on different resolutions. User can set the desired bit rate to
match the limitation of bandwidth. For VBR, user should choose the quality level to set
the video quality rather than bit rate. The quality level is between 1 and 100. The
higher value can reach the better quality but of course will consume higher bandwidth.
z
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Max Frame Rate:
Defines the targeted frame rate of this profile. For example, set the frame rate to 15
fps, then the image will be updated for 15 frames per second as possible. User need
to set reasonable max frame rate versus video quality under the limited bandwidth.
z
GOP Control:
Defines the Intra/Inter-frame (I/P) ratio of this profile. For example, set the GOP to 30,
then the video stream will have one Intra-frame every 30 frames.
z
4.4.3 ROI
ROI means Region of Interest. Use this page to specify ROI window which ROI is QVGA
resolution.
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4.5 Audio: Audio Parameters
Audio:
To enable or disable audio function
z
Mute While PT:
Mute the audio while pan and/or tilt motion
z
Audio Mode:
To select Simplex or Full duplex (2-way audio) mode
z
Input Gain:
To adjust gain of input audio
z
Output Gain:
To adjust gain of output audio
z
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4.6 User: Manage User Name, Password and Login Privilege
Use this menu to add, update, or remove the usernames and passwords of the
Administrator and viewer.
Viewer login:
Select “Anonymous” to allow any one viewing the video once connected. Otherwise,
only users in database can view the video after login.
z
Access Right:
Administrator can access every function in this device. However, Viewers only can
view the video and access limited function.
z
PTZ Control:
Authorize this user to control PTZ function or not.
z
Add, update, and remove of Users account:
Manage the user’s account of viewer user.
z
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4.7
E-Mail: Setup E-Mail Configuration
You may setup SMTP mail parameters for further operation of Event Schedule. That’s, if
users want to send the alarm message out, it will need to configure parameters here and
also add at least one event schedule to enable event triggering.
SMTP Server:
Type the SMTP server name or the IP address of the SMTP server.
z
Test:
Send a test mail to mail server to check this account is available or not.
z
SMTP Port:
Set port number of SMTP service.
z
SSL:
Enable SSL function or not.
z
SMTP Authentication:
Select the authentication required when you send an e-mail.
Disable: if no authentication is required when an e-mail is sent.
Enable: if authentication is required when an e-mail is sent.
z
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Authentication User name:
Type the user name for the SMTP server if Authentication is Enable.
z
Authentication Password:
Type the password for the SMTP server if Authentication is Enable.
z
E-mail To:
Type the receiver’s e-mail address.
z
E-mail From:
Type the sender’s E-mail address. This address is used for reply e-mails.
z
E-mail Subject:
Type the subject/title of the e-mail.
z
4.8 Object Detection: Setup Object Detection
Use this menu to specify motion detection window 1 to window 10 and set the conditions
for detection while observing a captured image.
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Add and Del:
To add or delete the motion windows. User can specify up to 10 Included and/or
Excluded windows to monitor the video captured by this device. By dragging mouse
on the image, you can change the position and size of the selected motion window
accordingly.
z
Included or Excluded Window:
These windows can be specified as Included or Excluded type.
Included windows target specific areas within the whole video image
Excluded windows define areas within an Include window that should be ignored
(areas outside Include windows are automatically ignored)
z
Name:
Name of the specified motion window.
z
Object Size:
Defines the object size of motion detection. The higher object size will only larger
objects trigger motion detection. The lower object size will even small objects trigger
motion detection too. Generally speaking, the smaller size will be easier to trigger
event.
z
Sensitivity
Defines the sensitivity value of motion detection. The higher value will be more
sensitivity.
z
4.9 Event Server: Setup FTP/TCP/HTTP/SAMBA Server
Configuration
4.11.1 FTP Server
You may setup FTP parameters for further operation of Event Schedule. That’s, if users
want to send the alarm message to an FTP server, it will need to configure parameters
here and also add at least one event schedule to enable event triggering as SMTP.
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Name:
User can specify multiple FTP paths as wish. Therefore, user needs to specify a name
for each FTP setting.
z
FTP Server:
Type the server name or the IP address of the FTP server.
z
Test:
Check the FTP server whether this account is available or not.
z
FTP Login name:
Type the user name for the FTP server.
z
FTP Login Password:
Type the password for the FTP server.
z
FTP Port:
Set port number of FTP service.
z
FTP Path:
Set working directory path of FTP server.
z
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FTP Passive Mode:
Select passive or active mode connecting to FTP server.
z
4.11.2 TCP Server
In addition to send video file to FTP server, the device also can send event message to
specified TCP server.
Name:
User can specify multiple TCP servers as wish. Therefore, user needs to specify a
name for each TCP server setting.
z
TCP Server:
Type the server name or the IP address of the TCP server.
z
TCP Port:
Set port number of TCP server.
z
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4.11.3 HTTP Server
The device also can send event message to specified HTTP server.
Name:
User can specify multiple HTTP servers as wish. Therefore, user needs to specify a
name for each HTTP server setting.
z
URL:
Type the server name or the IP address of the HTTP server.
z
Test:
Check the HTTP server whether it is available or not.
z
HTTP Login name:
Type the user name for the HTTP server.
z
HTTP Login Password:
Type the password for the HTTP server.
z
Proxy Address:
Type the server name or the IP address of the HTTP Proxy.
z
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Proxy Login name:
Type the user name for the HTTP Proxy.
z
Proxy Login Password:
Type the password for the HTTP Proxy.
z
Proxy Port:
Set port number of Proxy.
z
4.11.4 SAMBA Server
The device also can send video stream to specified SAMBA server.
Name:
User can specify multiple HTTP servers as wish. Therefore, user needs to specify a
name for each HTTP server setting.
z
SAMBA Server:
Type the server name or the IP address of the SAMBA server.
z
Test:
Check the SAMBA server whether this account is available or not.
z
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SAMBA Login name:
Type the user name for the SAMBA server.
z
SAMBA Login Password:
Type the password for the SAMBA server.
z
SAMBA Path:
Set working directory path of SAMBA server.
z
4.10 Event Schedule: Configure the Event Schedule
4.12.1 Setting
This menu is used to specify the schedule of Event or Schedule Trigger and activate the
some actions provided by this device. Where the Schedule Trigger will be activated by
user-define interval without event happened.
Name:
Name of the Event or Schedule.
z
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Enable:
Enable or disable this Event or Schedule.
z
Type:
Event trigger or Schedule trigger.
z
Enable Time:
Define the feasible time slot.
z
Trigger by:
Select the triggered sources.
z
Action:
Define the actions once event triggered.
z
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Example 1:
Send file to FTP server by motion triggered always:
1. Select event trigger
2. Enable time: start from 00:00 to 24:00 every day
3. Trigger by: Motion Area (Added in Object Detection page)
4. Action : Send FTP (Add in Event Server -> FTP Server page)
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Example 2:
Send file to E-Mail server by motion triggered from Friday 18:00 to Saturday 06:00
1. Select event trigger.
2. Enable time: start from Friday 18:00 and keep work in 12 hours, so it will stop on
Saturday 06:00.
3. Trigger by : Motion Area (Added in Object Detection page)
4. Action : Send e-mail (Add in E-Mail page)
− To email address: You need to input the receiver email address.
− Subject: You could specify the email subject.
− Message: You could specify the email content.
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Example 3:
Enable Voice Alert every 10-minute during 18:00 to 24:00 from Monday to Friday.
1. Type: Select schedule trigger and interval is 10-minute.
2. Enable time: Select Monday to Friday, and set start time from 18:00 and keep
work in 6 hous.
3. Trigger by : You do not need to choose it, because this will be triggered every
minute
4. Action : Voice Alert
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4. Administrating the Device
4.12.2 Record
User can choose the type of record file for event or schedule application.
Record File Type:
Choose JPEG, AVI-JPEG, or AVI-H.264 file format.
z
Record File Prefix:
Define the prefix of recorded filename.
z
JPEG Picture Numbers:
Define the picture numbers of JPEG to be sent out.
z
Pre-Trigger Duration:
Define the maximum duration of pre-alarm.
z
Post-Trigger Duration:
Define the maximum duration of post-alarm.
z
Max File Size:
Define the maximum buffer size of record file.
z
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5. Appendix
5. Appendix
5
Appendix A: Alarm I/O Connector
Some features of the Network Camera can be activated by the external sensor that senses
physical changes in the area Network Camera is monitoring. These changes can include
intrusion detection or certain physical change in the monitored area. For examples, the
external sensor can be a door switch or an infrared motion detector. These devices are
customer provided, and are available from dealers who carry surveillance and security
products. Electrically, they must be able to provide a momentary contact closure.
This device provides a general I/O terminal block with one digital input and one output for
device control. The pin 1 is located at the right side of terminal block from rear view. Pin 2
and 3 can be connected to an external sensor. The input voltage will be monitored from the
initial state ‘LOW’. If the external sensor need 12VDC power, it can connect to Pin1 (50mA
maximum). The Alarm Output of pin 3 and 4 can be used to turn on or off the external
device.
This Network Camera provides a general I/O terminal block as below:
Name
12VDC
GND
D+
DDI
DO
Cable Color
Brown/White
Blue/White
Purple/White
Gray
Green/White
Orange/White
Function
DC 12V (50mA maximum)
GND
RS485 data +
RS485 data Digital signal input
Digital signal output
User can refer to the schematic below to make a proper connection between I/O connector
and external sensor and output device.
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5. Appendix
z
z
−
−
Explanation of External I/O Circuit Diagram:
CAUTION!
THE LOW VOLTAGE/CURRENT CIRCUITS AND HIGH VOLTAGE/ CURRENT
CIRCUITS ARE IN THE NETWORK CAMERA CIRCUIT. THE QUALIFIED
ELECTRICIAN SHOULD DO THE WIRING NOT BY YOURSELF. INCORRECT
WIRING COULD DAMAGE NWTWORK CAMERA. YOU COULD RECEIVE THE FATAL
ELECTRIC SHOCK.
THE EXTERNAL I/O IS NOT CAPABLE OF CONNECTING DIRECTLY TO DEVICES
THAT REQUIRE LARGE AMOUNTS OF CURRENT. IN SOME CASES, A CUSTOM
INTERFACE CIRCUIT (CUSTOMER PROVIDED) MAY HAVE TO BE USED. SERIOUS
DAMAGE TO NETWORK CAMERA MAY RESULT IF A DEVICE IS CONNECTED TO
THE EXTERNAL I/O THAT EXCEEDS ITS ELECTRICAL CAPABILITY.
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5. Appendix
Appendix B: Troubleshooting & Frequently Asked Questions
Question
Answer or Resolution
Features
The video and audio
codec is adopted in
the device.
The maximum number
of users accesses the
device simultaneously.
The device can be
used outdoors or not.
Status LED does not
light up.
The network cabling is
required for the
device.
The device will be
installed and work if a
firewall exists on the
network.
The device utilizes H.264, MPEG4 and JPEG triple
compression to providing high quality images. Where
H.264 and MPEG4 are standards for video compression
and JPEG is a standard for image compression.
The audio codec is defined as AMR for 3GPP and
G.711/G.726 for RTSP streaming.
The maximum number of users is limited to 20.
However, it also depends on the total bandwidth
accessed to this device from clients. The maximum data
throughput of the device is around 20~25Mbps for UDP
mode and 10Mbps for HTTP mode. Therefore, the
actual number of connected clients is varying by
streaming mode, settings of resolution, codec type,
frame rate and bandwidth. Obviously, the performance
of the each connected client will slow down when many
users are logged on.
The device is not weatherproof. It needs to be equipped
with a weatherproof case for outdoors using. However,
equipped with a weatherproof case might disable the
audio function of the device.
Install this device
• Check and confirm that the DC power adaptor,
included in packaged, is used. Secure the power
connector and re-power it on again.
• If the problem is not solved, the device might be faulty.
Contact your dealer for further help.
The device uses Category 5 UTP cable allowing 10
and/or 100 Base-T networking.
If a firewall exists on the network, port 80 is open for
ordinary data communication. The HTTP port and RTSP
port need to be opened on the firewall or NAT router.
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The username and
password for the first
time or after factory
default reset
Forgot the username
and password
Forgot the IP address
of the device.
IPWizard II program
cannot find the device.
Internet Explorer does
not seem to work well
with the device
IPWizard II program
fails to save the
network parameters.
Username = admin and Password = airlive.
Note that it’s all case sensitivity.
Follow the steps below.
1. Restore the factory default setting by press pressing
and holding down more than 3 seconds on the
device.
2. Reconfigure the device.
Check IP address of device by using the IPWizard II
program or by UPnP discovery.
• Re-power the device if cannot find the unit within 1
minutes.
• Do not connect device over a router. IPWizard II
program cannot detect device over a router.
• If IP address is not assigned to the PC which running
IPWizard II program, then IPWizard II program cannot
find device. Make sure that IP address is assigned to the
PC properly.
• Antivirus software on the PC might interfere with the
setup program. Disable the firewall of the antivirus
software during setting up this device.
• Check the firewall setting of your PC or Notebook.
Make sure that your Internet Explorer is version 6.0 or
later. If you are experiencing problems, try upgrading to
the latest version of Microsoft’s Internet Explorer from
the Microsoft webpage.
• Network may have trouble. Confirm the parameters
and connections of the device.
UPnP NAT Traversal
Can not work with NAT • Maybe NAT router does not support UPnP function.
router
Please check user’s manual of router and turn on UPnP
function.
• Maybe UPnP function of NAT router is not compatible
to the IP camera. Please contact your dealer to get the
approval routers list.
Some IP cameras are • Maybe too many IP cameras have been installed on
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5. Appendix
working but others are
failed
Cannot access the
login page and other
web pages of the
Network Camera from
Internet Explorer
the LAN, and then NAT router is out of resource to
support more cameras. You could turn off and on NAT
router to clear out of date information inside router.
Access this device
• Maybe the IP Address of the Network Camera is
already being used by another device or computer. To
confirm this possible problem, disconnect the Network
Camera from the network first, and then run the PING
utility to check it out.
• Maybe due to the network cable. Try correcting your
network cable and configuration. Test the network
interface by connecting a local computer to the Network
Camera via a crossover cable.
• Make sure the Internet connection and setting is ok.
• Make sure enter the IP address of Internet Explorer is
correct. If the Network Camera has a dynamic address,
it may have changed since you last checked it.
• Network congestion may prevent the web page
appearing quickly. Wait for a while.
The IP address and Subnet Mask of the PC and
Network Camera must be in the same class of the
private IP address on the LAN.
• Make sure the http port used by the Network Camera,
default=80, is forward to the Network Camera’s private
IP address.
• The port number assigned in your Network Camera
might not be available via Internet. Check your ISP for
available port.
• The proxy server may prevent you from connecting
directly to the Network Camera, set up not to use the
proxy server.
• Confirm that Default Gateway address is correct.
• The router needs Port Forwarding feature. Refer to
your router's manual for details.
• Packet Filtering of the router may prohibit access from
an external network. Refer to your router's manual for
details.
• Access the Network Camera from the Internet with the
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Image or video does
not appear in the main
page.
Check the device’s
ActiveX is installed on
your computer
Internet Explorer
displays the following
message: “Your
current security
settings prohibit
downloading ActiveX
controls”.
The device work
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global IP address of the router and port number of
Network Camera.
• Some routers reject the global IP address to access
the Network Camera on the same LAN. Access with the
private IP address and correct port number of Network
Camera.
• When you use DDNS, you need to set Default
Gateway and DNS server address.
• If it’s not working after above procedure, reset Network
Camera to default setting and installed it again.
• If the problem is not solved, the Network Camera might
be faulty. Contact your dealer for further help.
• The first time the PC connects to Network Camera, a
pop-up Security Warning window will appear to
download ActiveX Controls. When using Windows XP, or
Vista, log on with an appropriate account that is
authorized to install applications.
• Network congestion may prevent the Image screen
from appearing quickly. You may choose lower
resolution to reduce the required bandwidth.
Go to C:\Windows\Downloaded Program Files and
check to see if there is an entry for the file “IPCamera
Control”. The status column should show “Installed”. If
the file is not listed, make sure your Security Settings in
Internet Explorer are configured properly and then try
reloading the device’s home page. Most likely, the
ActiveX control did not download and install correctly.
Check your Internet Explorer security settings and then
close and restart Internet Explorer. Try to browse and
log in again.
Setup the IE security settings or configure the individual
settings to allow downloading and scripting of ActiveX
controls.
• Might be caused from the firewall protection. Check the
74
5. Appendix
locally but not
externally.
Internet firewall with your system or network
administrator. The firewall may need to have some
settings changed in order for the device to be accessible
outside your LAN.
• Make sure that the device isn’t conflicting with any
other web server running on your LAN.
• Check the configuration of the router settings allow the
device to be accessed outside your local LAN.
• Check the bandwidth of Internet connection. If the
Internet bandwidth is lower than target bit rate, the video
streaming will not work correctly.
The unreadable
Use the operating system of the selected language. Set
characters are
the Encoding or the Character Set of the selected
displayed.
language on the Internet Explorer.
Frame rate is slower
• The traffic of the network and the object of the image
than the setting.
affect the frame rate. The network congestion causes
frame rate slower than the setting.
• Check the bandwidth of Internet connection. If the
Internet bandwidth is lower than target bit rate, the video
streaming will not work correctly.
• Ethernet switching hub can smooth the frame rate.
Blank screen or very
• Your connection to the device does not have enough
slow video when audio bandwidth to support a higher frame rate for the
is enabled.
streamed image size. Try reducing the video streaming
size to 160x120 or 320x240 and/or disabling audio.
• Audio will consume 32 kbps. Disable audio to improve
video. Your Internet connection may not have enough
bandwidth to support streaming audio from the device.
Image Transfer on
• Default Gateway and DNS server address should be
e-mail or FTP does not set up correctly.
work.
• If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Pan/Tilt does not work. • Click [Refresh] on the Internet Explorer when the
(including Click to
communication stops with the device. The image will
Center and Preset
refresh.
Positioning)
• Other clients may be operating Pan/Tilt.
• Pan/Tilt operation has reached the end of corner.
Pan/Tilt does not work There may be a slight delay when you are using the
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5. Appendix
smoothly.
The focus on the
Camera is bad.
The color of the image
is poor or strange.
Image flickers.
Noisy images occur.
Can not play the
recorded ASF file
Pan/Tilt feature in conjunction with streaming audio and
video. If you find that there is a significant delay while
panning or tilting the camera, try disabling the audio
streaming and/or reducing the video streaming size.
Video quality of the device
• The lens is dirty or dust is attached. Fingerprints, dust,
stain, etc. on the lens can degrade the image quality.
• Adjust White Balance.
• To insure the images you are viewing are the best they
can be, set the Display property setting (color quality) to
16bit at least and 24 bit or higher if possible within your
computer.
•The configuration on the device image display is
incorrect. You need to adjust the image related
parameters such as brightness, contrast, hue and
sharpness properly.
• Wrong power line frequency makes images flicker.
Make sure the 50 or 60Hz format of your device.
• If the object is dark, the image will flicker. Make the
condition around the Camera brighter.
The video images might be noisy if the device is located
in a very low light environment. Make the condition
around the camera brighter or turn the White-light LED
on.
Miscellaneous
Have installed Microsoft®’s DirectX 9.0 or later and use
the Windows Media Player 11.0 or later to play the AVI
filed recorded by the Device.
Appendix C: PING IP Address
The PING (stands for Packet Internet Groper) command is used to detect whether a
specific IP address is accessible by sending a packet to the specific address and waiting
for a reply. It’s also a very useful tool to confirm the device installed or if the IP address
conflicts with any other devices over the network.
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5. Appendix
If you want to make sure the IP address of the device, utilize the PING command as
follows:
z Start a DOS window.
z Type ping x.x.x.x, where x.x.x.x is the IP address of the device.
The replies, as illustrated below, will provide an explanation to the problem.
If you want to detect any other devices conflicts with the IP address of Network Camera,
also can utilize the PING command but you must disconnect the device from the network
first.
Appendix D: Bandwidth Estimation
The frame rate of video transmitted from the device depends on connection bandwidth
between client and server, video resolution, codec type, and quality setting of server. Here
is a guideline to help you roughly estimate the bandwidth requirements form your device.
The required bandwidth depends on content of video source. The slow motion video will
produce smaller bit rate generally and fast motion will produce higher bit rate vice versa.
Actual results generated by the device may be varying.
Image
Resolution
160 x 120
Average range of
data sizes for
JPEG mode
3 ~ 6k byte per
Average bit rate for
MPEG4 mode
Average bit rate for
H.264 mode
64kbps~256kbps
32kbps~192kbps
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5. Appendix
(QQVGA)
frame
@ 30fps
@ 30fps
320 x 240
8 ~ 20k byte per
256kbps~768kbps
192kbps~512kbps
(QVGA)
@ 30fps
@ 30fps
frame
640 x 480
20 ~ 50K byte per
512kbps~2048kbps 384kbps~1536kbps
(VGA)
frame
@ 30fps
@ 30fps
1280x1024
100 ~ 200k byte
NA
512kbps~3076kbps
(SXGA)
@ 15fps
per frame
Note: Audio streaming also takes bandwidth around 32kbps. Some xDSL/Cable modem
upload speeds could not even reach up to 128 kbps. Thus, you may not be able to receive
good quality video while also streaming audio on a 128 kbps or lower connection. Even
though the upload speed is more than 128kbps, for optimal video performance, disabling
audio streaming will get better video performance.
Appendix E: Specifications
Camera
Model Name
Image Device
Effective Pixels
Lens
IP Module
AirCam OD-2025HD/AirCam OD-2025PHD
2 Mega-pixel image sensor
1920 x 1080 pixels
4.2mm
Video
Video Encoder
Video Profile
Frame Rate
Image Setting
Streaming
Audio
Audio Encoder
Audio Streaming
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H.264, MPEG4 and Motion JPEG simultaneously
Up to 20 profiles simultaneously
Up to 30fps for all resolutions
AE, AWB
3D Noise reduction
Color, brightness, sharpness, contrast, Hue
Mirror/Flip
Privacy Masks
Text, time and date overlay
Simultaneously multi-profile streaming
Streaming over UDP, TCP, or HTTP
M-JPEG streaming over HTTP (server push)
Supports 3GPP mobile surveillance (MPEG4)
Controllable frame rate and bandwidth
Constant and variable bit rate (MPEG4 / H.264)
ROI
RTSP: G.711 64kbps, G.726 32kbps
3GPP: AMR
One-way or two-way
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5. Appendix
Microphone
Audio Output
Network
Supported Protocols
Security
Users
Ethernet
System Integration
Application
Programming Interface
Alarm Triggers
Motion Detection
Alarm Events
Video Buffer
General
RAM
ROM
Power Supply
PoE
Power Consumption
Connectors
Indication LED
Illumination LED
Operating Temperature
Operating Humidity
Dimension
Viewing System
OS
Browser
Cell Phone
Video Player
Software
Search & Installation
Bundled NVR Program
External microphone input
Adjustable audio output gain
IPv4, TCP, UDP, HTTP, HTTPS, SMTP, FTP, NTP, DNS,
DDNS, DHCP, DIPS, ARP, Bonjour, UPnP, RTSP, RTP, RTCP,
IGMP, PPPoE, 3GPP, Samba, ICMP
Password protection, IP address filtering, HTTPS encrypted data
transmission, user access log
20 simultaneous users (unicast)
10/100M auto negotiation
ONVIF
Open API for software integration
SDK
Intelligent video motion detection and external input
Up to 10 motion detection areas with included or excluded
options
File upload via FTP or email
Notification via email, HTTP, and TCP
External output activation
Audio alerting output
Pre- and post- alarm buffering
256MB
16MB
12V DC external power adapter
AirCam OD-2025HD: IEEE 802.3af
AirCam OD-2025PHD 12V Passive POE
8W (Max)
RJ-45 10BaseT/100BaseTX
DC power jack
1 alarm input and 1 output
RS485
External MIC input
Audio out
Factory default reset
Green and orange LEDs
24 IR LEDs
-10°C to 50°C (32°F to 104°F)
20% ~ 80% (non-condensing)
HxWxD: 97x86x81 mm
Windows® XP, Vista, 7
IE 6.0 or later, Firefox 2.0 or later, Safari
With 3GPP player
VLC, Quick Time, Real Player, Core Player
IPWizard II
CamPro Express 64, CamPro HD
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5. Appendix
Appendix F: Configure Port Forwarding Manually
The device can be used with a router. If the device wants to be accessed from the WAN,
its IP address needs to be setup as fixed IP address, also the port forwarding or Virtual
Server function of router needs to be setup. This device supports UPnP traversal function.
Therefore, user could use this feature to configure port forwarding of NAT router first.
However, if user needs to configure port forwarding manually, please follow the steps as
below:
Manually installing the device with a router on your network is an easy 3–step procedure
as following:
(1) Assign a local/fixed IP address to your device
(2) Access the Router with Your Web browser
(3) Open/Configure Virtual Server Ports of Your Router
(1) Assign a local/fixed IP address to your device
The device must be assigned a local and fixed IP Address that allows it to be recognized
by the router. Manually setup the device with a fixed IP address, for example,
192.168.0.100.
(2) Access the Router with Your Web browser
The following steps generally apply to any router that you have on your network. The
D-Link DI-624 is used as an example to clarify the configuration process. Configure the
initial settings of the router by following the steps outlined in the router’s Quick
Installation Guide.
If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to
time depending on your ISP. A dynamic WAN IP Address identifies your router on the
public network and allows it to access the Internet. To find out what your router’s WAN IP
Address is, go to the Status screen on your router and locate the WAN information for
your router. As shown on the following page the WAN IP Address will be listed. This will be
the address that you will need to type in your web browser to view your camera over the
Internet. Be sure to uncheck the Reset IP address at next boot button at the top of the
screen after modifying the IP address. Failure to do so will reset the IP address when you
restart your computer.
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5. Appendix
Your WAN IP Address will be listed here.
Note: Because a dynamic WAN IP can change from time to time depending on your ISP,
you may want to obtain a Static IP address from your ISP. A Static IP address is a fixed IP
address that will not change over time and will be more convenient for you to use to
access your camera from a remote location. If you could not get a Static IP address from
your ISP, the DIPS™ or DDNS is a solution alternatively. Please refer to Appendix G for
more information.
(3) Open/set Virtual Server Ports to enable remote image viewing
The firewall security features built into the router and most routers prevent users from
accessing the video from the device over the Internet. The router connects to the Internet
over a series of numbered ports. The ports normally used by the device are blocked from
access over the Internet. Therefore, these ports need to be made accessible over the
Internet. This is accomplished using the Virtual Server function on the router. The Virtual
Server ports used by the camera must be opened through the router for remote access to
your camera. Virtual Server is accessed by clicking on the Advanced tab of the router
screen.
Follow these steps to configure your router’s Virtual Server settings
• Click Enabled.
• Enter a unique name for each entry.
• Select Both under Protocol Type (TCP and UDP)
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• Enter your camera’s local IP Address (e.g., 192.168.0.100, for example) in the
Private IP field.
• If you are using the default camera port settings, enter 80 into the Public and
Private Port section, click Apply.
• Scheduling should be set to Always so that the camera images can be accessed at
any time.
A check mark appearing before the entry name will indicate that the ports are enabled.
Important: Some ISPs block access to port 80. Be sure to check with your ISP so that
you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80,
you will need to change the port the camera uses from 80 to something else, such as 8080.
Not all routers are the same, so refer to your user manual for specific instructions on how
to open ports.
Enter valid ports in the Virtual Server section of your router. Please make sure to check
the box on this line to enable settings. Then the device can be access from WAN by the
router’s WAN IP Address.
By now, you have finished your entire PC configuration for this device.
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5. Appendix
Appendix G: DDNS Application
z
Preface
If you have a Cable modem or xDSL, this is a great way to host your own Networked
Device or other TCP/IP Service. Get your own domain like www.yourname.com,
www.yourname.com.tw etc. (Note: This domain must be registered with Internic via
registration authorities such as Network Solutions, DirectNIC, Register.com etc). Your
domain name's dynamic IP address is automatically tracked by a DDNS server.
Host your own Networked Device and much more no matter what your computer's IP
address may be and even if you have dialup, DSL or cable modem internet connection
where your computer's IP address changes all the time!! DDNS service supports all top
level domain names including but not limited to .com, .net, .org, .to, .uk etc.
z
Ethernet Network Environment
Normally, DDNS service is only necessary for the users that could only obtain dynamic IP
addresses. As to the users that could obtain the static valid IP address, they do not usually
have to apply the DDNS service. Before we decide if DDNS is necessary for the users, we
have to check what kind of Ethernet network environment we have to install our Networked
Device on.
(1) Environment of Fixed Valid IP Network
If users could obtain valid IP addresses, they could save the effort to apply DDNS service.
Because the IP address in this environment is fixed, users could input the IP address or
domain name of demo site directly in the IE browser.
(2) Environment of Dynamic IP Network
If users is under an environment of dynamic IP network (Dial-up xDSL), they have to apply
a domain name in advance. Then apply DDNS service. Finally setup the necessary
information of DDNS and PPPoE of the Networked Device in order to let the outside
administrator be able to access through internet.
z
Application Steps—DDNS & Domain Name
(1). Visit the following web site: http://www.dyndns.org/
(2). Click “Account”
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(3). After the columns show up at the left side, click “Create Account”.
(4). Fill the application agreement and necessary information.
a. Username
b. E-mail address and confirmation
c. Password and confirmation
d. Submit all the input information and finish creating an account
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5. Appendix
Click these two options
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(5). Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account
Information“. Click the hyperlink address to confirm the DDNS service that you just applied.
Then DDNS you applied activated.
Click to confirm
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5. Appendix
(6). Enter the web page http://www.dyndns.org/ again. Input your username and password
that you just applied to login administration interface of DDNS server.
Input your account
(7). If the correct username and password are input, you can see the following picture at
the top-right of the login page.
(8). Click the “Services”.
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(9). Click the “Dynamic DNS”.
(10). Click the “Get Started”.
(11). We could create a domain name without any charge at this step. First, we input the
host name. (Pink No.1) Then we pick a domain that is easy to remember. (Pink No.2)
The 3rd step is to click “Offline Hostname” from Service Type. (Pink No.3) Finally, click the
“Create Host” to submit the domain name information and finish DDNS application. (Pink
No.4)
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5. Appendix
1
2
3
4
z
Setup the DDNS and PPPoE of Networked Device
At last, users have to enter the web page of Networked Device and setup the necessary
information of DDNS and PPPoE after the application of DDNS service. Please check the
user manual to access the DDNS and PPPoE pages. After saving the modification, restart
the device. Then the external users could browse the Networked Device by the input of
their domain name.
Appendix H: Power Line Frequency
COUNTRY
Argentina
Australia
VOLTAGE FREQUENCY COMMENTS
220V
230V*
50 Hz
*Neutral and line wires are reversed
from that used in Australia and
elsewhere.
50 Hz
*Outlets typically controlled by
adjacent switch.
Though nominal voltage has been
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5. Appendix
officially changed to 230V, 240V is
within tolerances and commonly
found.
Austria
230V
50 Hz
*127V found in states of Bahia,
Paran?(including Curitiba), Rio de
Janeiro, S 緌 Paulo and Minas
Brazil
110/220V* 60 Hz
Canada
120V
60 Hz
China, People's
Republic of
220V
50 Hz
Finland
230V
50 Hz
France
230V
50 Hz
Germany
230V
50 Hz
Hong Kong
220V*
50 Hz
India
230V
50 Hz
Italy
230V
50 Hz
Gerais (though 220V may be found
in some hotels). Other areas are
220V only, with the exception of
Fortaleza (240V).
Japan
100V
50/60 Hz*
Malaysia
240V
50 Hz
Netherlands
230V
50 Hz
Portugal
230V
50 Hz
Spain
230V
50 Hz
Sweden
230V
50 Hz
Switzerland
230V
50 Hz
Taiwan
110V
60 Hz
Thailand
220V
50 Hz
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*Eastern Japan 50 Hz (Tokyo,
Kawasaki, Sapporo, Yokohoma, and
Sendai); Western Japan 60 Hz
(Osaka, Kyoto, Nagoya, Hiroshima)
5. Appendix
United Kingdom
230V*
50 Hz
United States of
America
120V
60 Hz
*Outlets typically controlled by
adjacent switch.
Though nominal voltage has been
officially changed to 230V, 240V is
within tolerances and commonly
found.
Appendix I: 3GPP
To use the 3GPP function, in addition to previous section, you might need more
information or configuration to make this function work.
Note that to use the 3GPP function, it strongly recommends to install the Networked
Device with a public and fixed IP address without any firewall protection.
RTSP Port:
Port 554 is the default for RTSP service. However, sometimes, some service providers
change this port number for some reasons. If so, user needs to change this port
accordingly.
Dialing procedure:
1. Choose a verified player (PacketVideo or Realplayer currently)
2. Use the following URL to access:
rtsp://host/mpeg4/media.3gp
Where host is the host name or IP address of the camera.
Compatible 3G mobile phone:
Please contact your dealer to get the approved list of compatible 3G phone.
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5. Appendix
Appendix J: Enable UPnP of Windows XP
Use the following steps to enable UPnP settings only if your operating system of PC is
running Windows XP.
Go to Start > Settings.
Click Control Panel
Click Add or Remove Programs
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5. Appendix
Click Add/Remove Windows Components
The following screen will appear:
Select Networking Services
Click Details
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5. Appendix
Select Universal Plug and Play
Click Ok
Click Next
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5. Appendix
Please wait while Setup configures the components.
Click Finish
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